Privacy Policy
We at Extra Space Storage value the relationship we have with our customers and
web site visitors. We are committed to responsible information handling practices.
We take the privacy of our customers very seriously and want you to feel comfortable
whenever you visit our web site, access our online services, or participate in our
online offerings. Although our web site has unique services and offerings, they
share a similar privacy philosophy. Therefore, we drafted this corporate online
privacy policy to represent Extra Space Storage's general privacy approach to the
information practices of our web site.
Extra Space Storage Privacy Principles
Our approach to responsible information handling is founded on the basis of the
Fair Information Practices, the cornerstone of which is providing notice of our
information practices and other privacy aspects in order to allow individuals to
make informed decisions regarding personally identifiable information. When you
visit our web site, information may be requested of you in order for you to participate
more fully in our online offerings and services. When we collect information from
you, we let you know what is being collected, how it is collected, for what purpose(s)
it is collected, and to whom it may be disclosed. We also identify the information
that is necessary to fulfill your request. Whenever we request additional or optional
information, we mark those as voluntary so that you know it is not required to provide
the requested service.
Personal Information
You may browse our web site without providing personal information to us. However,
if you want to receive or our online products and services, or participate in other
online activities (e.g., surveys and contests), we may request that you provide
us with information about yourself. Providing this information is optional and not
a requirement to visit our site. When you provide personally identifiable information
to us that may be used for secondary purposes, (i.e. uses not related to the purpose
for which the information was collected), we give you the opportunity to opt-out
of such uses.
Information Updates
We have a variety of mechanisms for you to modify and update the contact information
that you have provided to us and are in the process of developing more mechanisms
to update your personal data. When you visit our web site, we let you know in our
privacy statements how you may currently modify the contact information that you
have provided.
Protect Personal Information
We recognize industry standards and employ security safeguards to protect personally
identifiable information from unauthorized access and misuse. Furthermore, we take
measures to ensure that the information used to process your request is accurate
and current.