Extra Space Storage® provides powerful marketing at a national, regional and local level. We have one of the industry’s most advanced websites, incorporating online payments, real-time pricing, and customer reservations. Here’s how we can drive traffic to your property:
Internet Advertising
The number of customers utilizing the internet continues to grow with nearly 30% of our customers first hearing about us on the internet and about 40% visiting the website. Because of our national presence and resources, Extra Space Storage typically appears among the top positions in most storage-related search results on major search engines
Contact Center
The Extra Space Storage Sales and Contact Center provides professional customer service to all prospective and current customers, generating over a hundred thousand leads, reservations and rentals for our properties each year. Call center representatives are highly trained with the ability to view all available units, discounts and driving directions to the property in real-time, ensuring a seamless transaction for the customer.
National Accounts
Extra Space Storage has a team dedicated to national accounts. This means we can bring you business from our national business clients to your property. The national accounts team handles all of the negotiations, leasing and billing for these long-term valuable customers.