Self Storage Facility in Grand Rapids, Michigan (MI) - 28th St SE

Image of Extra Space Self Storage Facility on 1204 28th St SE in Grand Rapids, MI
Extra Space Storage
1204 28th St SE
Grand Rapids, MI 49508

New Customer: (616) 452-4433
 

Storage Gate Hours
Mon-Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Su: closed
 
Unit Sizes
Map
Photos
Video
Nearby Facilities
Reviews
Services
Directions
Facility Description
Extra Space Storage of Grand Rapids, Michigan gives businesses and residents a wide variety of options for the storage of anything from a few boxes, to a room full of furniture, to an RV. We are conveniently located on 28th Street between Eastern and Kalamazoo, close to Highway 131. Our facility has 640 self-storage units ranging in size from 3’x 4’ to 24’x 30,’ some of which are climate-controlled for sensitive items. Our knowledgeable storage specialists can help you determine the unit that fits your needs. Because we value our customers’ security, our facility has motion detection cameras providing 24-hour video surveillance and a manager who lives onsite. We also want to make your move easier so we’ve implemented convenient features like drive aisles wide enough for semi-trucks and drive-up units. Our 24-hour gate access is longer than most other storage facilities and allows you to access your belongings when you need them. Our facility also offers a unique feature called DocuSign, an electronic lease that allows you to sign your rental agreement digitally to save you time. As part of the community, many of our customers enjoy spending time at Makey-Jaycess Park, Grand River, Van Andel, DeVos, the Orbit Room, Dr. Grins, the Bob, Frederick Meijer Gardens, Woodland Mall and the Old Chicago. Because of our proximity to Grand Valley State University, Calvin College, Aquinas College and Grand Rapids Community College, many students store with us either long-term or while in transition. We have successfully served the communities of Algar Heights, Cascade, East Hills, Eastgate, Easttown, Fulton Heights, Garfield Park, Heartside, Heritage Hill, Madison, Ottawa Hills and Grand Rapids since 2005. The cleanliness of Extra Space Storage of Grand Rapids and the friendly professionalism of our staff ensure that you have an excellent experience storing with us.

Services
  • Manager is available at this facility
  • On site resident manager that lives on site for added security, assurance and peace of mind
  • Multiple video cameras capturing activity throughout the property providing added security
  • Electronic gate access for personalized and secure entry into the property
  • Convenient freeway access to get to you to the property and your items even faster
  • Wide drive aisles to accommodate the largest moving vehicles
Products
Self Storage, Moving & Packing Supplies, Boxes.

Memberships
Self Storage Association

Service Areas
Grand Rapids City County, Algar Heights, Cascade, East Hills, Eastgate, Easttown, Fulton Heights, Garfield Park, Heartside, Heritage Hill, Madison Area, Ottawa Hills

Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 308

Get directions starting from:

example: 1234 Anystreet, Springville, IL, 12345

Intersections/Landmarks:
28th St SE between Kalamazoo and Eastern Av. The Calvary Baptist Church is behind us.

Directions from the North:
From US-131 S exit 28th St./ M-11. proceed Eastbound approximately 2 miles. Located on the Southside of the street between Eastern and Kalamazoo.

Directions from the South:
From US-131 N exit 28th St./ M-11. proceed Eastbound approximately 2 miles. Located on the Southside of the street between Eastern and Kalamazoo.

Directions from the East:
I-96 exit 28th St. proceed Westbound approximately 5.5 miles. Facility is located on the Southside of the street between Kalamazoo and Eastern.

Directions from the West:
I-196 to I-131. Exit 28th St / M-11. proceed Eastbound approximately 2 miles. Facility is located on the Southside of the street between Kalamazoo and Eastern.

(17 reviews)
Customer Reviews About This Facility
My best storage stay!
OVERALL RATING
5/5
 August 13, 2014 - - Grand Rapids, MI
Reason for storing: Moving
I have moved around a lot over the years. I have used storage facilities all over the USA , and I was shocked and pleased to have such a great stay! Audrey the person who cares for the place has went above and beyond to be helpful. Staying at this storage has had great customer service, a very clean facility, and very convenient hours in the office and access to my storage. This has been my best stay yet at a storage and have and will recommend this place!
Great security and Customer service is great.
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 August 1, 2014 - - Grand Rapids, MI
Reason for storing: Moving
I wouldn't go anywhere else with my personal belongings. Audrey and her staff is a great. I would and have recommended family and friends to use Extraspace Storage you won't go wrong. I have been been a customer for over 3 years. I feel safe and secure. Thank you Extraspace Storage
Great location, very secure and clean
OVERALL RATING
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 September 8, 2013 - - Grand Rapids, Mi
It was a very smooth rental experience, prices were reasonable. Leasing staff friendly, facility is clean.
Safe environment
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 August 31, 2013 - - Grand Rapids mi
I love Extra Space Storage because after a month of renting they let me rent for an additional two wks and not a full month.
The manager and the employee are courteous and helpful.
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 August 28, 2013 - -
The employee help me to change the storage without hesitation. Of all, they are friendly.
Very happy with service and facility
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 August 26, 2013 - - Grand Rapids
Excellent facility at this location. I was given prompt service by a pleasant representative.
Easy access to where i live.
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 July 16, 2013 - - Grand rapids, mi
I enjoy that I found a great facility to store my household items, it is nearby to where I live and the people helped me find a great room for the price. Extra Space storage is well cleaned and I love the people there they helped me well.
Outstanding customer service, so clean!
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
4/5
Security
2/5
 July 10, 2013 - - Grand Rapids, Mi.
I very rarely take time to comment on sites, but the friendly service I experienced at this store made me want to stop and take the time. Due to changes in my life I feel my things I put in storage will be safe and secure, your staff is making sure of that! I've never seen a cleaner facility. Great location as well. I would recommend to everyone.
Could work on the customer service
OVERALL RATING
4/5
Customer Service
3/5
Cleanliness
4/5
Convenience
4/5
Security
4/5
 January 10, 2013 - - Grand Rapids, Mi
I have worked with extra space storage for a while now, had to move out and then came back and i got to say that customer service aint the same no more. The first impact should be when you enter in that door to rent a storage but when i entered it was not welcoming at all. Very rude tone by both workers there. I wish it could go back to how it was 2 years ago. Everything else is great.
More Inexpensive and organized than some
OVERALL RATING
4/5
Customer Service
4/5
Cleanliness
5/5
Convenience
3/5
Security
4/5
 December 25, 2012 - - Grand Rapids, MI
So far no problems. I didn't like that they make you buy insurance. It should be your choice. luckily my renter's insurance covered it and I could opt out.
This company has decent prices, with insurance.
OVERALL RATING
4/5
Customer Service
4/5
Cleanliness
4/5
Convenience
4/5
Security
4/5
 November 2, 2012 - - Grand Rapids, MI
I found this facility on-line and they locked me in at a low rate, with first month rent free.
Great service and the hours of operation is very helpful!
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 July 18, 2012 - - Grand Rapids MI
The service and the location is quite helpful. The hours of operations is very helpful.
Be aware of long term storage
OVERALL RATING
1/5
Customer Service
4/5
Cleanliness
3/5
 July 9, 2012 - -
It's fine if you only store your stuffs for a few months, but in case you won't move for a while, your monthly payment will double or more the initial payment. It will automatically increase every few months
Great experience.
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 April 3, 2012 - - grand rapids michigan on 28th street off eastern
The convient location and helpful service made a difficult time run smoothl. Your staff is the best. Thank-you
loyal customer
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 December 1, 2011 - - GRAND RAPIDS MI
I HAVE BEEN A CUSTOMER SINCE BEFORE EXTRA SPACE ACQUIRED STORAGE USA. THEY HAVE CONTINUED TO GIVE EXCELLENT SERVICE TO ME. I WOULDN'T KEEP MY THINGS ANY WHERE ELSE.
good location
OVERALL RATING
4/5
Cleanliness
4/5
Convenience
5/5
Security
5/5
 October 6, 2011 - - Grand Rapids, MI
friendly staff, good location, fair rates, clean facility.
THIS FACILITY MAKES YOU FEEL LIKE PART OF THE FAMILY
OVERALL RATING
5/5
Customer Service
5/5
Cleanliness
5/5
Convenience
5/5
Security
5/5
 October 6, 2011 - - GRAND RAPIDS MI
I HAVE RENTED STORAGE SPACES FROM THIS FACILITY OFF AND ON FOR OVER TEN YEARS. ANYTIME I HAVE A STORAGE NEED THEY ARE THE ONLY ONES I TRUST. I WAS UNEMPLOYED AND COULDN'T PAY FOR MY UNIT ANYMORE AND MY STUFF WENT TO AUCTION AND SOMEONE BOUGHT IT AND THE EXTRA SPACE STORAGE MANAGER EXPLAINED MY SITUATION TO THE BUYER AND CONVINCED HIM TO SELL ME MY UNIT BACK. HE PAYED FOR MY UNIT FOR A MONTH UNTIL I GOT MY INCOME TAX AND I PAYED HIM BACK. WITHOUT THE EXTRA SPACE STORAGE MANAGER TALKING TO THE MAN I WOULD NOT HAVE GOT MY STORAGE BACK. I WOULDN'T DO BUSINESS ANY PLACE ELSE.
UNIT SIZE CALCULATOR
Select a Size Below
SIZE HELP
SIZE
Size
We offer a Right-Size Guarantee: you can change your selected size at the facility to best meet your storage needs.

Use our size guide for more info on how to select a size.

Our sizes are represented in feet (width by depth).

Height varies but is most often 8 feet.
UNIT DETAILS
Unit Details
Unit pricing is based on unique features such as location and other amenities.
MONTHLY RATE
Monthly Rate
Rentals are month-to-month with rent due on the anniversary date of your lease each month.

The Web Rate represents the monthly rent due each month for a reservation completed online.

On-Site Rate represents monthly rent for rentals completed on-site at our facility.
OFFER
Offer
Promotions are based on the unit selected.

Promotions with a specific time period (such as First Month Free) are based on your rental start date so you receive the maximum benefit from the offer.
Sorry, the specific unit you selected is no longer available. Please select a different unit.
5x5
- Storage
- Drive-Up Access
ON-SITE
$39
WEB RATE
$35
Act fast:
1 unit left!
a0GC000000Kod56MAB
RESERVE
5x10
- Storage
- Drive-Up Access
ON-SITE
$66
WEB RATE
$61
Act fast:
1 unit left!
a0GC000000Kod57MAB
RESERVE
10x15
- Storage
- Drive-Up Access
ON-SITE
$134
WEB RATE
$124
Act fast:
1 unit left!
a0GC000000Kod5AMAR
RESERVE
8x20
- RV Parking
ON-SITE
$67
WEB RATE
$61
First Month Free
a0GC000000Kod5JMAR
RESERVE
12x30
- Storage
- Drive-Up Access
ON-SITE
$250
WEB RATE
$239
Act fast:
Limited units
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RESERVE
3x4
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
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4x8
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
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12x3
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
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5x10
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
a0GC000000Kod51MAB
5x10
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
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5x15
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
a0GC000000Kod52MAB
5x15
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
a0GC000000Kod5HMAR
5x15
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
a0GC000000Kod58MAB
10x10
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
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10x10
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
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5x20
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
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8x15
- Storage
- Indoor
- 1st Floor Access
Call Now for Availability
(616) 452-4433
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10x20
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
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12x20
- Storage
- Drive-Up Access
Call Now for Availability
(616) 452-4433
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Image of Extra Space Storage Facility on 1204 28th St SE in Grand Rapids, MI

Storage Videos

5x5 STORAGE UNIT GUIDE
A 5'x5' storage unit is about the size of a walk-in closet. This size is ideal for holding a small mattress set, a chair or dresser, sports equipment, or a few extra boxes. Renting a storage unit this size could help you free up a cluttered spare room or store seasonal items.
READ MORE
5x5
5x10 STORAGE UNIT GUIDE
A 5'x10' storage unit can hold a queen-size bed, a few chairs and a dresser, and extra storage boxes. Drop off a TV or other large appliances, or park your bike inside a safe, clean spot for the winter. You can even store a desk or extra office equipment. Most units have eight foot ceilings, so a little space goes a long way. If your home or apartment is getting a little too cozy, a five by ten unit from Extra Space Storage could be the answer for you.
READ MORE
5x10
10x10 STORAGE UNIT GUIDE
A 10'x10' unit can hold about as much as an entire family room, or two extra bedrooms. Load in a mattress set, bookcases, tables and dressers. Or pack away that old couch, or set aside old books or appliances you're no longer using. This space is a great way to keep your things safe, secure, and clean. A ten by ten unit can also hold the contents of an entire office, including desks, chairs, files, and storage boxes.
READ MORE
10x10
10x15 STORAGE UNIT GUIDE
A 10'x15' storage unit provides plenty of room to store larger items such as pianos, couches, tables, or big screen TVs. Most units have eight foot ceilings, giving you plenty of room to stack things up. A ten by fifteen unit gives you a secure, tidy spot to safeguard all your goods. It's like having three spare bedrooms that are available whenever you need them.
READ MORE
10x15
10x20 STORAGE UNIT GUIDE
A 10'x20' gives you two hundred square feet of room - that's enough to store the contents of a five-bedroom house. Large appliances are no problem for a ten by twenty unit. Drop off your refrigerator, washer and dryer, or dining room set. Roll in a pool table, or box up all your office paperwork and tax files for secure storage. With eight foot ceilings these large spaces will give you plenty of room for storage - whether you need to stack things up or organize for easy access.
READ MORE
10x20
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5x5 5x10 10x10 10x15 10x20
QUESTIONS? FIND ANSWERS HERE.
Q: Do you require a miminum length of time for rentals?
A: Our storage units are rented on a month-to-month basis so we do not have a minimum rental period.
Q: How does your First Month Free promotion work?
A: First Month Free promotions are available on specific units based on availability. If your selected unit has this promotion, when you move in you will only pay a one-time admin fee.
Q: How can I tell if the unit I want is available?
A: Units with a "Reserve" button are available today. Units without a "Reserve" button are currently rented. However, availability changes daily so a Store Manager can best update you on available sizes.
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