I've been storing a studio's worth of furniture and other belongings here for about two months. The reservation and move-in processes were both easy and very professional. Payment is simple, as is buying insurance. It is also easy to access the unit as I please.

I am pleased that this facility is always secure, clean, accessible and the staff is very friendly and helpful.

I am pasting my Yelp review here because it says it all! I have the contents of almost an entire apartment at ESS on 3rd Ave. From the time I rented the unit, I was impressed with the customer service. Well, after Hurricane Sandy, I was a bit worried about my unit as it located in the ESS basement. ESS called me a day after the hurricane passed to say that the basement did take on water and that I should come by and evaluate my unit & belongings. Lo and behold, some of my stuff was ruined. They had new boxes, packing tape, a dolly and a new unit on the 3rd floor ready for me! And the new unit was offered for the same fee as my old basement unit. It was amazing how understanding they were. They even threw out all of my destroyed belongings, took photos of everything for insurance and were CHEERFUL the whole time. I worked with Terri for the most part and she really was awesome. I am very happy with ESS!

So far, I've had a very positive experience with this facility. They were great on the phone, answering all my questions, and dealt with the changes I had to make to my reservation quickly and professionally. It's a new building, well-maintained and with plenty of room to bring in your moving truck to the parking lot. Decent security. It seems to be quite clean from what I could see. Dealing with the front desk staff is a breeze - very polite and friendly. There are cheaper places around, but I think this place is worth paying a bit more.

The Manager and staff at this facility are friendly, helpful and energetic.

My experience with www.extraspacestorage.com is very recent, January12, 2012. I had to store many boxes in a very short time because of electrical problems in my home which required immediate attention. I can say I am more then satisfied and relieved, because this company turned out to be perfect solution in every possible way. Very courteous assistance, an immaculate storage facility, very well run and a decent security system. I felt the cost was reasonable. I did not have a mover and the one recommended to me by the staff also was beyond reproach. He was very polite, efficient punctual and his charge was more then agreeable. When I am ready to have the boxes moved back to my home, he will be the one to do it. I intend to recommend this storage facility as well as my mover to anyone in need. During a time of duress, I was given immediate peace of mind, having this unexpected problem resolved so swiftly. I cannot find enough words to recommend them and it seems impossible that anyone would be dissatisfied. Thank you www.extraspacestorage.com Sincerely, I. W.

ive been to a few storage facilities -- and this one is the cleanest that i've seen. new, well maintained, and so far (i just moved in!) great service.

Very clean location and very helpful and friendly employees.

The staff is nice however, the facility is poorly managed. They raise rates every 10 months without any changes to the level of service. There are no trash bins on the facility and customers do not have access to the dumpster. The large bay doors are always locked and the small entrance is hard to open. The auto lighting is slow to turn on so you are in the dark longer than you should be. Also most of the parking spaces in the back are reserved so parking is limited. I have been at this location before it changed management to extraspace and these were not always issues.

Good customer service, Clean place. I'm very happy and would recommend Extra Space Storage to all my Friends.

The staff is always helpful. They also remind you of your monthly bill so you don't get a late fee. The facility is always clean