Extra Space Storage Austin - McNeil Dr Facility
EXCELLLLENT
smitty101 -
Austin, TX
GREAT EMPLOYEES, GREAT SERVICE, GREAT FACILITY! I rented here because of the two women in the office, both are very friendly and seem like they know what they are talking about. I am a big shopper and believe in getting the best deal but the customer service is what ultimately made me rent here. I would definitely recommend renting from here.
Extra Space Storage Austin - McNeil Dr Facility
Great staff, easy access, very clean!
Acc123 -
Austin, tx
Helpful staff and very clean and well kept property and units. They will help you determine what you need.
Extra Space Storage Austin - McNeil Dr Facility
Awesome Facility!
Janice512 -
Austin Tx
I went in to Extra space looking for the best deal (im on a fixed income) The young lady Alisa whom helped me was wonderful and very insightful and made me feel welcomed. I was looking for something cheap and fast. The prices were a little over my budget but she kept trying to find the best price for me. I was shown multiple units within my price range but just didn't work out to my advantage! I would definately recommend renting from Extra Space Storage. One more thing they keep the property very clean and secure! Great job Extra Space!
Extra Space Storage Austin - McNeil Dr Facility
Nina is the best!
FloCC -
Austin,TX
Nina helped us in so many ways during our tenure at ESS on McNeil in Austin,Tx. She went above and beyond to assist in every aspect of rental, move-in, transition to a smaller unit, and transferring to (and educating) my son upon our relocation to MA. I highly recommend this facility because of Nina's personal attention to every detail and helpful attitude at every step.
Extra Space Storage Austin - McNeil Dr Facility
OUTSANDING SERVICE !!!
mrgummby -
AUSTIN, TX
I have stored at many places ! EXTRA SPACE HAS BECOME 2ND HOME FOR ME AND MY BUSINESS STORAGE NEEDS! I FEEL SAFE AND SO IS MY BELONGINGS! THE EMPLOYEES ARE OUTSTANDING !!! THEY PROVIDE ME WITH THE MOST PROMPT SERVICE WHEN NEEDED AND HONEST!!! THEY FIXED MY DOOR WITHIN 24 HRS AND PUT A NEW SEAL ON IT !!! MOST OTHER PLACES WAIT TILL THEIR TIRED OF HEARING ME COMPLAIN! THOUGH NOT HERE AT EXTRA SPACE !!! THE SERVICE IS BETTER THAN 10!!! I WOULDN'T LEAVE IF YOU PAID ME!!!
Extra Space Storage Austin - McNeil Dr Facility
Great facility
GeminiTX -
Austin, TX
I recently was faced with a mid-life crisis and had to move out of my apartment and put all my belongings in storage. I went to ExtraSpace's website, requested a quote, and the same day got a phone call from Nina, a nice lady who advised me on the availability of a locker that would fit my needs.
The next day I went and met Nina and she showed me the storage locker my stuff would be in. She advised me to buy a lock and some boxes, which I didn't need, but since she was nice I decided to buy a box anyway. The first month was "free" other than the required monthly insurance fee, which is about 8 bucks. I digitally signed the terms and conditions displayed on her computer screen and within minutes I had a gate access code and was storing stuff in my unit.
The unit itself was very clean and in good condition. No dust or anything. Another nice thing about ExtraSpace is that the management personally checks everyone's lock on a daily basis to make sure no tampering or security breach has taken place.
Now that I have all my belongings in storage here, I am a lot less stressed! Let's just hope my unit doesn't end up on an episode of Storage Wars.
Extra Space Storage Austin - McNeil Dr Facility
We are well satisfied.
Charlotte42 -
Austin, TX
We have been using the facility since 2004 and are well satisfied with the time spent there. In all that time we haven't had any problems and the people that work there are friendly, caring, and helpful. The location is very close by. We would recommend them to others.
Extra Space Storage Austin - McNeil Dr Facility
I really apprecite the way that the facility is managed.
Bev -
The storage ease of keeping my son and daughter-in-law's possessions
safe has been great. The management has been very impressive in the
way that every provision for security, care in storage and safety of the items has been implemened. I complement this particular storage
facility with the higest of recommendations.
Extra Space Storage Austin - McNeil Dr Facility
wonderful and very convenient facility.
baby -
Austin
great/condusive but a little Expensive at this times of tight Economy.
Nina Is The main Reason I still Rent the storage,She's So friendly :- )
Extra Space Storage Austin - McNeil Dr Facility
This facility and staff are great
-
I've had my unit for about 2 years and it's been great. The facility is always clean. Nina is great!!! Super friendly and the customer service is the best.
Extra Space Storage Austin - McNeil Dr Facility
Clean, Convenient and Accommodating Staff
Pam114 -
N Austin, Texas
I have used storage units for years but these are by far the cleanest kept storage units ever. Nina and her staff see to it that they are kept top notch. They are also the most accommodating and friendly people I've ever met and no matter how big or small the request, they are ever so happy to assure you are a satisfied customer. I'm so happy with the quality of unit and service of staff that I have rented numerous times and wouldn't think of going anywhere else. I really have peace of mind with the 24/7 security aspect of the facility.
Extra Space Storage Austin - McNeil Dr Facility
professional and handy but to high priced.
Jake -
these guys are professional and handy but to high priced.
Extra Space Storage Austin - McNeil Dr Facility
Best storage facility EVER!
Madeleine62 -
Austin, TX
I have never used a better storage facility. It's the people who make the difference at Extra Space Storage. Nina and her crew are SO friendly and helpful. The space is clean and easy to access. There is no other place I would trust with all my family furniture and treasures.
Extra Space Storage Austin - McNeil Dr Facility
AWESOME CUSTOMER SERVICE!!!!!!
Hunter -
AUSTIN, TEXAS
THIS PLACE IS GREAT BECAUSE OF THE STAFF!!!!!!!!!!!!!!
Extra Space Storage Austin - McNeil Dr Facility
security and customer service
forgetful -
Thanks to the quick thinking staff at this location, when I left from my unit open and forgot to put the lock back on they called right away. They also secured the unit with a lock and a numbered tag until I returned.Thanks! That’s security and customer service.
Extra Space Storage Austin - McNeil Dr Facility
This facility has the very best management!!!!!
Bango -
I have been a this storage facility for about 2 years now and just wanted you all to know that the supevisor there Nina is the ultimate in Customer Service!!! The facility is ALWAYS clean and my unit area is always clean and fresh. It is obvious that this lady is serious about her job and this company as well. I am always met with a smile and a pleasant attitude. I wouldn't have my precious belongings at any other place!!!! Thank you Nina for the BEST CUSTOMER SERVICE EVER!!!!!!
Extra Space Storage Austin - McNeil Dr Facility
great
helpinghandservices -
Austin
I own and operate a business from my home and needed storage for inventory and files. this storage facility is clean and gives long assess hours. they also except packages for me. the managers here are great.
Extra Space Storage Austin - McNeil Dr Facility
very relieved
newyorker56 -
I was planning my move from New York I needed a storage that a large 53 ft moving truck could access. There was no problem I was told. When I got there to my surprise the moving truck was able to pull up within feet of my unit. No problem was right. The staff is great and the unit and property really are very clean. Good job!
Extra Space Storage Austin - McNeil Dr Facility
Facility has great customer service...
Honey Badger -
Austin, TX
I just wanted to comment on the great customer service experience I had here. The staff was very patient with me showing me the property and two different sizes. The rental process was very easy and stress free.
Extra Space Storage Austin - McNeil Dr Facility
This Location has great employees!
Michael46 -
Austin, Texas
The facility was clean, well organized and efficient.
Extra Space Storage Austin - McNeil Dr Facility
Amazing Staff and location
A332714 -
The staff is amazing and love the fact they know me by name. Also, I let all my friends know to go rent from this location.
Extra Space Storage Austin - McNeil Dr Facility
Austin, Texas McNeil Drive staff are great and provide all options with a good price.
Hans1977 -
Austin, TX
The Austin, Texas McNeil Drive staff are courteous and helped me find a storage space that was the right size, right price, easily accessible, but still safely gated. The fee was less than my previous one at a competitor's. The staff was honest about seasonal costs and incentive savings for longer contracts. I was able to lock my rent for one year with a discount. Thank you.
Extra Space Storage Austin - McNeil Dr Facility
Great Customer Service!
***Very Happy Customer*** -
I was choosing between several storage facilities, but I found this company to be the most willing to help. Their staff was super helpful and friendly. It's been over six months that I've stored my belongings there, waiting for my house to be built, and they always go the extra mile!! The unit was clean, the hallways and parking lot too!! Thank you Extra Space Storage for being one less headache I have to worry about!
Strongly recommended!!
Extra Space Storage Austin - McNeil Dr Facility
Great Facility
badgers1 -
Austin, Tx.
Great facility with a supervisor named Nina who always goes above the call of duty to provide superior customer service.
Extra Space Storage Austin - McNeil Dr Facility
friendly and secure
ontheroad -
Austin
this is a very charming storage facility. it's very clean with a friendly and secure feel to it