Contributing Editors

New York Self Storage Company Lends a Helping Hand to Some Four-Legged Friends

by Tony Gonzalez January 24, 2011 2:42 PM
Community involvement is nothing new to the self storage industry. During the holiday season companies around the country got involved with Toys for Tots, many offering to store and deliver the toys after they had been collected. While that is the most common way self storage facilities get involved with their communities it is definitely not the only way. [More]

People Flocking to Self Storage Auctions in Higher Numbers

by John Stevens January 24, 2011 10:57 AM
Like a pack of ravenous seagulls at the beach, self storage owners and operators across the country are noticing larger flocks of people swarming to auctions with a taste for converting boxed treasures into cold hard cash. [More]

Legal Issues to Be Aware of in the Self Storage Industry

by John Stevens January 21, 2011 11:16 AM
Whenever you go into business you have to be concerned about the law, not necessarily that you might be involved in something illegal (hopefully), but that you may inadvertently violate someone’s rights. That would in turn open you up to a lawsuit that would not only prove costly in legal fees and restitution, but in potential or existing customers when word leaks of your ‘questionable’ business practices. [More]

Maryland Self Storage Company Leading Way in High Standard LEED Certification

by John Stevens January 21, 2011 8:21 AM
Getting a self storage facility built to the highest eco-friendly rating by the U.S. Green Building Council (USGBC) is no easy feat. And it takes a commendable dedication to the preservation of the environment to achieve. But the energy savings down the road are in the range of 20 to 30 percent. A facility can save thousands of dollars each year on its energy bill. A newly constructed ezStorage facility located in Elkridge, Md., announced today that their facility received a Gold LEED certification. [More]

The Broker Makes the Difference When Selling Your Self Storage Facility

by Winnie Hsiu January 20, 2011 3:38 PM
Starting your own self storage business was a pretty big undertaking. Years later you’ve seen it grow and thrive into a vibrant business that nets a tidy profit all at the same time. You are proud of your business and the fact that you have gotten it to be successful when so many businesses fail. [More]

Interest in Call Center Enhancements Growing in Self Storage Market

by John Stevens January 20, 2011 7:38 AM
When a phone call comes into a self storage facility, no owner wants to miss it. Most potential customers pick up the phone first and call the nearest storage facility. Storage operators don’t want them to call up the next self storage business in the phone book simply because no one was in the office to answer. Having the call go to voice mail can result in a lot of hangups. As a result, many self storage facilities turn to the services of call centers or enhanced services so that no calls are ever missed or routed to voice mail. An example of the growing popularity in call centers and related software is inContact which has expanded its footprint in the self storage market with the addition of two new storage customers today. [More]

TSSA Hits Ten Year Mark for Helping Children At Shriners Hospital in Texas

by John Stevens January 19, 2011 12:33 PM
For many of us in life, we put our children first. For someone else, especially a business, to help us do this is truly impressive. But that’s just what the Texas Self Storage Association (TSSA) has been doing for the past 10 years for the Shriners Children’s Hospital in Galveston, Texas. It has raised a total of $249,600 for the children in this hospital during the past decade. [More]

Mobile Advertising the Wave of the Future for Self Storage Businesses

by Holly Robinson January 19, 2011 11:14 AM
It used to be that whenever you would see someone talking to themselves while they are standing in line or walking down the street that you would slowly back away from them (in order not to spook the crazy person). Nowadays that person could still be crazy and maybe you should back away, but the chances are even greater that they are talking on their cell phone via a blue tooth device that you could not see until you looked closer. However, when you looked closer that person thought you were crazy. [More]

Clearer Understanding of Self Storage Costs Needed For Customers

by John Stevens January 18, 2011 1:11 PM
Self storage rates are something of equal concern to both the self storage operator and his
customer. Both want fair dealings for the amount of space provided and the cost involved. For
the customer, knowledge about self storage rates is of recent concern as self storage owners and
managers strive to deliver a clearer understanding of what determines the base costs and some
added costs. [More]

Self Storage Industry Gives Back to Wounded Veterans

by Tony Gonzalez January 18, 2011 9:33 AM
It is not uncommon to hear about self storage companies getting involved in charity within their respective communities. Every year there are hundreds of facilities around the country that get involved in the Toys for Tots program with the U.S Marines. Many also hold food drives and clothes drives around the holidays as well as throughout the year. [More]
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