Contributing Editors

Self Storage Industry and Making the Most of Social Media

by Tony Gonzalez March 29, 2013 9:43 PM
Keeping in touch with people used to be kind of hard, and often required a lot of effort. Writing letters, making phone calls—they all take time; time that as responsibilities pile on top of us is harder and harder to free up. With the advent of social media communicating with the masses is just a few key strokes away. [More]

Thoughts on E-mail Marketing

by Holly Robinson March 29, 2013 1:23 PM
The other day I was talking with two other people about education. It was a pleasant conversation and we were having a good time. Somehow, within minutes, the conversation turned to politics and the conversation got extremely heated – and ugly. So much for polite conversation. [More]

Self Storage Companies Support Children’s Hospitals

by John Stevens March 28, 2013 8:24 PM
Self storage facilities are often active in charities on a local, national, and even international level. Choosing one has to be hard for a company to do. What kind of reach do they want? Who do they want to help? Do they want to be a primary donor or are they okay with being one of many? [More]

Stor-All Hires Area Coach

by Holly Robinson March 28, 2013 1:55 PM
Stor-All announced that they have hired Janet Howard as their new area coach in south Florida. She has a wealth of knowledge and experience in the self storage industry. She manages 18 facilities and oversees the daily operations of nine self storage properties. [More]

Self Storage Industry Starting to Build More While Larger Chains Still Buying Old Facilities

by Kim Kilpatrick March 27, 2013 8:14 PM
Anytime you are talking about starting or opening a business—self storage or otherwise—one of the biggest initial expenses is the building or facility that the business will be housed in. Prospective business owners are faced with two options when it comes to purchasing. They can either save a little money now and go with an existing facility or spend a lot of money and build new. [More]

Door to Door Storage Forms New Partnership

by Winnie Hsiu March 27, 2013 6:25 PM
Today, Door to Door Storage, Inc., announced they have formed a partnership with FreightCenter. FreightCenter assists businesses and individuals with their freight shipping needs. This partnership will enable Door to Door to offer a new type of service for its customers. [More]

Self Storage Company Plans Amazing Party and Wants to do Amazing Things

by Tony Gonzalez March 26, 2013 9:19 PM
There are all sorts of ways to measure success. In school people will often look to grades as an indicator. On the athletic field championships or personal accolades can be a measure of success. In the business realm many people will look at the bottom line, but for a more long term measure like longevity can be a better indicator. [More]

Three Ways to Give Great Customer Service

by Holly Robinson March 26, 2013 6:41 PM
Customer service. It can make or break a company. Take for instance one man’s experience with Morton’s Steakhouse in Newark, New Jersey.

The man was on the last leg of a long day of traveling, which happened to be during dinnertime. He knew that he would be famished when the plane landed at the airport. Before boarding, he took a moment to post a Tweet asking if someone from Morton’s Steakhouse would meet him at the airport with a porterhouse steak. [More]

Little Things Can Make a Difference in the Self Storage Industry

by John Stevens March 25, 2013 7:33 PM
On the face of things the self storage industry would appear to be a pretty cut and dry business. People need space, self storage facilities provide it, and that is that. While technically that is all that a facility needs to do it is far from the only thing that they do. [More]

The Old Joins the New in a Self Storage Facility in Pittsburgh

by Kim Kilpatrick March 25, 2013 6:23 PM
Entrepreneurs see needs and then grab the opportunity to build a business to fill that need. That is exactly what Nick Lackner, general manager of City Center Self Storage, did. He saw a need for a storage facility close to downtown Pittsburgh. However, there wasn’t one. So, he set about to rectify the situation. [More]
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