Contributing Editors

Contest Winner Plays at SpareFoot's Party

by Holly Robinson March 11, 2014 1:06 PM
SpareFoot Self Storage Finder had a clever idea at the beginning of this year. They decided to hold a battle of the bands – sort of. The battle was not carried out in person. The battle was held on YouTube. For the bands to participate, the band had to practice in a self storage unit. (The parents of band members are probably grateful that the bands practice in a storage unit. Having the band practice there saves the parents’ hearing!) [More]

The Case of the Missing Self Storage Facility Puppy Has a Happy Ending

by Winnie Hsiu March 10, 2014 11:59 PM
When you watch the news these days it is pretty easy to develop a cynical outlook on the world. Whether it is one crime after another, dirty politicians, or some kind of tragedy befalling people somewhere it is easy to start thinking that there isn’t much if any good out there. Then there is the story of a young puppy that was stolen from a self storage facility. [More]

Team SmartStop(R) Pro Cycling Announces 2014 Cyclist List

by Tony Gonzalez March 10, 2014 10:57 AM
The Team SmartStop® Pro Cycling recently announced their 2014 cycling team roster. They also announced a new team director, Michael Creed. Creed is a very successful amateur cyclist himself. [More]

There is No Whining in Self Storage But There is Wine

by Kim Kilpatrick March 7, 2014 11:16 PM
When it comes to the self storage industry there are certain things that come to mind right off the bat in regards to what is normally stored in a unit. Things like furniture, appliances, recreational vehicles, and clothes are all fairly common. Storage units are not limited to those things. In fact, depending on the unit you could say that absolutely anything can be safely stored in a self storage unit—even wine. [More]

Inside Self Storage World Exp Adds Three Rountable Topics

by Holly Robinson March 7, 2014 1:51 PM
Have you seen a vintage TV commercial about E.F. Hutton & Company? (E.F. Hutton & Co. was an American stock brokerage firm founded in 1904 by Edward and Franklin Hutton.) The commercial shows people at a dinner party. They are talking, silverware and dishes are clinking. [More]

Directors Need Not Apply (But Can) For Self Storage YouTube Videos

by John Stevens March 6, 2014 11:08 PM
Social media has become a juggernaut. Whether you’re talking about the millions upon millions of users on Facebook, Twitter, YouTube, and the many other forms to the billions of dollars some of these entities are now worth the influence that some social media outlets have is impressive to say the least. If used right—like how many members of the self storage do—they can be a boon for business as well. [More]

SpareFoot Wins Bronze Stevie Award

by Winnie Hsiu March 6, 2014 10:47 PM
The Stevie Awards recently announced that SpareFoot Storage Finder won the bronze award from the 2014 Stevie Awards for Sales & Customer Service. SpareFoot was one of eight finalists in the customer service category. SpareFoot was up against other finalists such as the Wyndham Vacation Ownership and the United States Equestrian Federation. Their competition was stiff so it was a great honor that they received the bronze award. [More]

Does Your Self Storage Facility Have a Mobile-Friendly Website?

by John Stevens March 5, 2014 11:07 PM
Many businesses grow and evolve over time by leaps and bounds. Take the automobile industry for example. Henry Ford might have dreamed about cars like we have today, but probably considered them more science fiction than remotely possible. At the same time there are some industries that have not undergone such drastic changes—like the self storage industry. However, how people find self storage facilities has. [More]

What is Good Customer Service?

by Kim Kilpatrick March 5, 2014 6:51 PM
I recently read an article about a self storage business that had had a fire. Immediately after the fire, tenants were not allowed to get to their units to check on their belongings. A day passed. Several days passed. They still weren’t allowed to be on the premise. [More]

It Was an Active Year for the Self Storage Industry in 2013

by Holly Robinson March 4, 2014 11:51 PM
When people look back at the end of a year they like to see certain things. Did they do anything? Did they grow—physically and metaphorically? Did they just watch the world go by or were they actively trying to make their mark in it? Does the future look any better for what they did or didn’t do? [More]
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