Contributing Editors

Snow and Ice on Self Storage Facility Roofs Continue As Authorities Give Advice and List Warning Signs

by John Stevens February 14, 2011 3:22 PM
During the past six weeks, wherever snow and ice storms have hit hard throughout the United States, roofs have been collapsing. And hitting the news with more frequency, are reports of roofs collapsing at gas stations, athletic facilities and self storage facilities, mainly due to their flat rooftops which make them especially susceptible to buildup. Authorities are reviewing with business owners the warning signs of a collapsing roof and what should be done to keep roofs clear. [More]

Sprinkler Fire Code Changed For Storage Facilities in Urbandale, Iowa

by John Stevens February 11, 2011 10:50 AM
Despite petitions from nearby residents and businesses, as well as the city’s fire chief, the Urbandale, Iowa, City Council approved an amendment to its fire code this week, allowing self storage facilities under 12,000 sq. ft. to be built without fire sprinklers. [More]

Nebraskan Storage Facility Opens Vacant Units to Local Artists

by John Stevens February 3, 2011 12:12 PM
An Omaha, Neb., storage facility rolled up its storage unit doors for something much more extraordinary than boxes and bins. On Jan. 29, the Old Market’s Urban Storage facility reached out to its local artist community and offered up its vacant storage units for a two-part exhibition in which more than 75 artists and performers participated. [More]

How Secure Does your Self Storage Unit Need To Be?

by Tony Gonzalez January 31, 2011 1:59 PM
Answer this question the wrong way and your customers will not be too happy with you. They want to feel like their belongings are absolutely safe at our facility. They don’t want to have to fear that they may get a call first thing in the morning that their storage unit was broken into last night and their stuff is gone. [More]

Snow Buildup on Roof Tops Could Be Problem For Storage Facilities in Cold Regions

by John Stevens January 31, 2011 8:37 AM
It’s a literally growing threat for businesses and residences in the Northeast and other snow-ridden areas of the United States. What to do with all that snow growing higher on roof tops as storms hit again and again, building up layers of snow and ice above our heads? For self storage businesses it is of particular concern because of the flat roofs the facilities feature. [More]

Interest in Call Center Enhancements Growing in Self Storage Market

by John Stevens January 20, 2011 7:38 AM
When a phone call comes into a self storage facility, no owner wants to miss it. Most potential customers pick up the phone first and call the nearest storage facility. Storage operators don’t want them to call up the next self storage business in the phone book simply because no one was in the office to answer. Having the call go to voice mail can result in a lot of hangups. As a result, many self storage facilities turn to the services of call centers or enhanced services so that no calls are ever missed or routed to voice mail. An example of the growing popularity in call centers and related software is inContact which has expanded its footprint in the self storage market with the addition of two new storage customers today. [More]

Mobile Advertising the Wave of the Future for Self Storage Businesses

by Holly Robinson January 19, 2011 11:14 AM
It used to be that whenever you would see someone talking to themselves while they are standing in line or walking down the street that you would slowly back away from them (in order not to spook the crazy person). Nowadays that person could still be crazy and maybe you should back away, but the chances are even greater that they are talking on their cell phone via a blue tooth device that you could not see until you looked closer. However, when you looked closer that person thought you were crazy. [More]

Clearer Understanding of Self Storage Costs Needed For Customers

by John Stevens January 18, 2011 1:11 PM
Self storage rates are something of equal concern to both the self storage operator and his
customer. Both want fair dealings for the amount of space provided and the cost involved. For
the customer, knowledge about self storage rates is of recent concern as self storage owners and
managers strive to deliver a clearer understanding of what determines the base costs and some
added costs. [More]

Web Marketing Firms and Social Media Great Ways to Drive More Business For Self Storage

by John Stevens January 13, 2011 11:06 AM
Nowadays, the first place potential customers look to for finding a self storage facility is the web. This means self storage operators should make their website as eye-catching , accessible and informative as possible. Often taking advantage of a marketing company or joining a self storage directory or online marketplace are great options. Social media is also growing in prevalence on self storage websites and businesses should consider using RSS (Real Simple Sindication) of blog entries and social media such as Twitter and Facebook to attract new customers. [More]

Homeless Awarded Use of Storage Facility in San Diego

by John Stevens January 12, 2011 11:21 AM
It started with an act of disregard. A year ago, while 13 homeless people were eating inside an East Village church in San Diego, Calif., city crews and police threw the people’s carts that held their belongings into garbage trucks. After the incident, lawsuits accused the city of knowing the carts and their contents were not trash. On Tuesday, to make amends, the city council voted unanimously on a settlement that would fund a downtown storage facility for the homeless to store their personal items. [More]
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