Contributing Editors



Give Yourself a Gift

by Holly Robinson December 10, 2012 6:54 PM
Everybody loves a deal – especially during this time of the year. MiniCo and Universal Storage Management Company are giving a special holiday gift to owners and managers of self storage businesses. They are offering the last webinar in their Master Class series for only $25. The original cost was $149.95 so this discount is one-sixth of the initial price. [More]

Mini-Storage Messenger Sponsors Two Free Webinars

by Holly Robinson September 18, 2012 6:31 PM
Many college students heave a big sigh of relief once they graduate. No more tests. No more research papers. No more final exams. But does that mean no more learning? Hopefully not.

Abraham Lincoln said, "I do not think much of a man who is not wiser today than he was yesterday." The premise behind Lincoln’s quote is that people should learn something everyday. They should continue growing, improving, and stretching themselves. This premise also applies to those who work in the self storage industry. [More]

Dealing with Difficult Customers

by Tony Gonzalez August 8, 2012 6:15 PM
Demanding customers. Angry customers. Unhappy customers. Customers finagling to get the best deal possible. As owners and managers of self storage facilities, you have probably seen all types of customers. At times, you might feel that you would like to strangle the person who came up with the phrase “the customer is always right.”

Let’s pause for a moment for a little history lesson. From 1879 until 1904, Harry Selfridge worked for Field, Leiter and Company, a retail store in Chicago (which later became Marshal Field and Company which later became Macy’s). [More]

Inside Self Storage Hosts a Free Webinar on Evaluating Facility-Management Software

by Kim Kilpatrick June 13, 2012 7:10 PM
In the field of education, Marc Prensky used the phrase ‘digital native’ in an article that he wrote at the turn of this century. He used this phrase in reference to students who were born in a digital world and who have grown up not knowing anything different. Digital natives have spent their entire lives immersed in computers, MP3 players, video games, cell phones, and a host of other technological gadgets. [More]

Motivating Self Storage Managers

by Tony Gonzalez May 25, 2012 6:23 PM
As a business owner, you probably know that having a good manager is critical. But what skills, abilities, and talent do managers of self storage facilities need to be successful?

The Texas Self Storage Association is teaming up with the Georgia Self Storage Association to present a webinar for motivating and developing managers with ‘monster.’ [More]

Upcoming Texas Self Storage Association Events

by Tony Gonzalez January 18, 2012 12:23 PM
When people join clubs or organizations, they generally want to know the benefits of belonging to the organization. They want to know what they will get out of it. If you don't belong to your state's self storage association, I strongly encourage you to look into it because there are many, many benefits. [More]

Attend a Webinar to Increase Your Expertise

by Kim Kilpatrick September 9, 2011 9:49 AM
Denis Waitley once said, "Never become so much of an expert that you stop gaining expertise. View life as a continuous learning experience. "

Viewing life as a continuous learning experience is especially valuable to a business person. There are always news things to learn about business. With that in mind, there are two webinars available to owners and managers of storage units that will provide them with important knowledge and information. [More]

Upcoming Webinars Offered for Free to Self Storage Operators this Summer

by John Stevens July 25, 2011 6:04 PM
Two upcoming webinars are being planned to help self storage operators focus on sales and profits. OpenTech Alliance Inc. will sponsor a free webinar on July 27 entitled “Analyzing Your Phone Data for Profit” and PhoneSmart will present a free webinar on August 10 entitled “Spend Some Time With the Sales Coaches.” [More]

Upcoming Webinar Explores New Texas Self Storage Lien Law

by John Stevens July 20, 2011 8:26 AM
The Texas Self Storage Association (TSSA) along with the national Self Storage Association (SSA) has worked hard to lobby for an update to the state’s self storage lien laws which had become antiquated and burdensome to facility operators. Last month, Texas Gov. Rick Perry signed a bill that modernizes the state’s 30-year-old lien law. To assist self storage operators with understanding the ins and outs of the new law, the TSSA is hosting a webinar on July 26 for its members. [More]

Inside Self-Storage Hosts Legal Learning Webinar Series

by John Stevens June 27, 2011 6:44 AM
Legalities surround businesses at every step. For the self storage industry, especially with the advent of the popularity of realty TV series like "Storage Wars" and the changing legal landscape in many states, the ins and outs of lien sales are directly in the spotlight. That is one of the reasons Inside Self-Storage is putting on a three-part Legal Learning Series for 2011. [More]
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