Contributing Editors



Self Storage Operators Mull Over the Opportunity to Make Some Extra Cash During Auctions

by John Stevens January 26, 2011 8:04 AM
With the influx of attendees to self storage auctions, some facility operators are beginning to wonder how they can capitalize on the frenzied rush they are now witnessing at these sales. The masses of storage hunters looking for the golden items hidden in storage units on the auction block have fed off popular TV shows like Spike TV’s Auction Hunters and A&E’s Storage Wars. It has brought novice bidders out of the woodwork standing alongside seasoned auction attendees with cold cash in hand and flashlights at the ready to peek inside a unit once the door is lifted. [More]

Self Storage Managers Can Turn Their Business Practices From Good to Great

by John Stevens January 25, 2011 10:13 AM
When a self storage client walks through the door do you know them by name and say hi with a smile? Having passion for your job and making an effort to connect with customers is just one area self storage managers should consider when trying to improve their business, according to experts. [More]

Maryland Self Storage Company Leading Way in High Standard LEED Certification

by John Stevens January 21, 2011 8:21 AM
Getting a self storage facility built to the highest eco-friendly rating by the U.S. Green Building Council (USGBC) http://www.usgbc.org/Default.aspx is no easy feat. And it takes a commendable dedication to the preservation of the environment to achieve. But the energy savings down the road are in the range of 20 to 30 percent. A facility can save thousands of dollars each year on its energy bill. A newly constructed ezStorage http://www.ezstorage.com/ facility located in Elkridge, Md., announced today that their facility received a Gold LEED certification. [More]

Interest in Call Center Enhancements Growing in Self Storage Market

by John Stevens January 20, 2011 7:38 AM
When a phone call comes into a self storage facility, no owner wants to miss it. Most potential customers pick up the phone first and call the nearest storage facility. Storage operators don’t want them to call up the next self storage business in the phone book simply because no one was in the office to answer. Having the call go to voice mail can result in a lot of hangups. As a result, many self storage facilities turn to the services of call centers or enhanced services so that no calls are ever missed or routed to voice mail. An example of the growing popularity in call centers and related software is inContact which has expanded its footprint in the self storage market with the addition of two new storage customers today. [More]

TSSA Hits Ten Year Mark for Helping Children At Shriners Hospital in Texas

by John Stevens January 19, 2011 12:33 PM
For many of us in life, we put our children first. For someone else, especially a business, to help us do this is truly impressive. But that’s just what the Texas Self Storage Association (TSSA) has been doing for the past 10 years for the Shriners Children’s Hospital in Galveston, Texas. It has raised a total of $249,600 for the children in this hospital during the past decade. [More]

Clearer Understanding of Self Storage Costs Needed For Customers

by John Stevens January 18, 2011 1:11 PM
Self storage rates are something of equal concern to both the self storage operator and his
customer. Both want fair dealings for the amount of space provided and the cost involved. For
the customer, knowledge about self storage rates is of recent concern as self storage owners and
managers strive to deliver a clearer understanding of what determines the base costs and some
added costs. [More]

Self Storage Acquisitions Too Hot to Handle?

by John Stevens January 17, 2011 8:09 AM
In the second half of 2010 investors swarmed to the self storage industry, buying up businesses like they were on the clearance rack. And the 2011 outlook for the domestic self storage market has “bullish” written all over it. Niche investors and lenders are increasing movement to this sector as In the second half of 2010 investors swarmed to the self storage industry, buying up businesses like they were on the clearance rack. And the 2011 outlook for the domestic self storage market has “bullish” written all over it. Niche investors and lenders are increasing movement to this sector as capitalization or CAP rates continue to decline and new investors join the buying game. [More]

More Companies Looking to Self Storage to Clear Out Workspace and Improve Business

by John Stevens January 14, 2011 8:11 AM
There are a myriad of reasons why a business owner would want to use self storage to maximize productivity. It can ultimately lead to saving money and making more profits. Using self storage is becoming a more popular way to store a variety of business items. So much so, that self storage websites are beginning to create separate links solely dedicated to highlighting ‘the benefits of using a storage facility, whether it’s for a small or big business. [More]

Web Marketing Firms and Social Media Great Ways to Drive More Business For Self Storage

by John Stevens January 13, 2011 11:06 AM
Nowadays, the first place potential customers look to for finding a self storage facility is the web. This means self storage operators should make their website as eye-catching , accessible and informative as possible. Often taking advantage of a marketing company or joining a self storage directory or online marketplace are great options. Social media is also growing in prevalence on self storage websites and businesses should consider using RSS (Real Simple Sindication) of blog entries and social media such as Twitter and Facebook to attract new customers. [More]

Self Storage is a Great Way to Get Your Business Up and Running

by John Stevens January 11, 2011 9:20 AM
There has been plenty of talk about how the self storage industry is a good one to get into. With the number of real estate ventures that are currently buying up self storage facilities for millions of dollars it appears to be a healthy and robust business. However, self storage facilities can actually be a great way to get any business up and going. [More]
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