Contributing Editors

People in the UK Are Leaving Belongings in Storage Longer than Usual

by Holly Robinson September 22, 2011 8:33 PM
The UK Self Storage Association recently released data that indicated people have increased the length of time that they keep their possessions in storage units. In 2007, the average length of stay was 22 weeks. In 2010, the length increased to 38 weeks – almost double the length of time compared to what it was in 2007. On average, businesses use storage for 56 weeks. [More]

Self Storage Expanding in the UK and in Russia

by Kim Kilpatrick September 6, 2011 9:53 AM
The self storage industry has been a fast growing business in the United States over the last 35 years. It is slowly growing in other countries around the world. Recently, it has expanded in the UK and in Russia. [More]

Self Storage Businesses Are Expanding Across the Nation

by Tony Gonzalez August 26, 2011 9:52 AM
The downturn in the economy over the last several years has impacted self storage businesses across the United States. However, the economy is slowly picking up and new storage facilities are being built and others are expanding. [More]

The Art of Cross-Selling and Upselling

by Kim Kilpatrick August 22, 2011 12:55 PM
Imagine this scenario: a person comes in wanting to rent a mini storage unit for three months. Your employer prepares the contract; the customer signs it and leaves.

Now imagine this: a person comes in wanting to rent a mini storage unit for three months. Your employee seeks to truly understand the customer's needs. The customer ends up renting a mid-size storage unit for three months, a mini storage unit for a year, purchases premium insurance for both units, buys a lock, several packages of boxes, and two heavy duty plastic mattress covers.

As owner of the storage facilities, which scenario would you prefer to have happen? [More]

Downtown Convenience Abounds on Fulton Street

by Tony Gonzalez August 4, 2011 11:46 AM
Positioned in the bustling heart of Brooklyn, the Fulton Street Extra Space Storage facility operates in one of the most highly trafficked areas of New York City [More]

Extra Space Storage Taking Another Step Toward Eco-Friendly Initiatives

by John Stevens August 4, 2011 9:15 AM
Extra Space Storage Inc. (NYSE: EXR) announced they have joined the well-known Energy Star program as a partner with the U.S. Environmental Protection Agency, working to improve energy efficiency and fight climate change through a strategic, corporate energy management program that will enhance the organization's financial health and help preserve the environment for future generations. This development follows a recent similar endeavor by the company to embark on a solar initiative to install 100,000 solar panels in facilities across the country during the next five years at the rate of 20,000 panels per year. [More]

Chicago Self Storage Company Now Offers Records Storage and Management Services

by John Stevens August 3, 2011 11:25 AM
Records-storage management services are now being offered by LifeStorage Centers, LLC, including HIPPA compliant “vault” storage rooms, document & data destruction, barcode tracking for boxes & files, rush pick-up/delivery services, file indexing services and an advanced web search tool for accessing stored files. [More]

Extra Space Storage Stock Upgraded As Second Quarter Results Shine

by John Stevens August 2, 2011 8:39 AM
Having just released its second quarter results showing about 22 percent year-over-year growth, Extra Space Storage Inc. (NYSE: EXR) has been upgraded to "buy" status as rated by TheStreet, a leading digital financial media company. [More]

Registration Discount for ISS Self Storage World Expo Offered to Early Birds

by John Stevens August 1, 2011 9:26 AM
Organizers are gearing up for October’s Inside Self-Storage World Expo that will feature 38 seminars, four workshops, two days of product and service exhibits and multiple networking events. An early-bird registration discount is being offered where attendees can save up to $300 if they sign up by Aug. 5. The Oct. 4-6 event at the Greater Tacoma, Wash., Convention & Trade Center is the industry’s leading conference, tradeshow and education event for self storage facility owners, managers, developers, investors and suppliers. [More]

Second Quarter 2011 Operating Results Released for Extra Space Storage

by John Stevens July 29, 2011 11:36 AM
Continuing to show strong growth, Extra Space Storage Inc. (NYSE: EXR), a leading operator of self storage properties in the United States, announced operating results for the three and six months ended June 30, 2011. [More]
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