Contributing Editors



Self Storage Company Hopes Everything Really is Bigger in Texas

by Winnie Hsiu May 7, 2014 11:43 PM
People in the state of Texas are proud of their state. You can tell just in how they talk about it and how they react when you go against the popular slogan—Don’t Mess With Texas—and do just that. Another popular slogan is one that executives for one self storage company are hoping rings true: Everything’s bigger in Texas. [More]

Study Shows Four Key Factors for Self Storage Facilities to Increase Sales

by John Stevens March 31, 2014 11:50 PM
People love reliability. It isn’t always sexy and it doesn’t mean you are going to be a superstar, but if you take the reliable road the chances are whatever you are trying to do will work. Of course, the trick is figuring out what that reliable road is. A recent study thinks it has succeeded in figuring out what that is for the self storage industry. [More]

What is Good Customer Service?

by Kim Kilpatrick March 5, 2014 6:51 PM
I recently read an article about a self storage business that had had a fire. Immediately after the fire, tenants were not allowed to get to their units to check on their belongings. A day passed. Several days passed. They still weren’t allowed to be on the premise. [More]
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