Storage West (R) Self Storage Chooses Management Software System

Technology assists businesses to run smoother and to increase their financial revenues -- especially when a business has more than one business site to manage. Storage West® Self Storage, based in Los Angeles, has selected a management software that they will be using at all 45 of their business sites located throughout California, Nevada, and Arizona.

Storage West® has tried out four different software programs in an effort to find the best one to use to manage their business. None of them met their needs. Howver, they are very pleased with Self Storage Manager - especially because of the customer support that they have received during the conversion process.

"We've previously done four management software conversions over the years and the conversion to Self Storage Manager has been quite easy, especially with the resources of E-SoftSys always available to us whenever needed." said John R. Wolff, Vice President/CIO of LAACO, Ltd., the owner/operator of Storage West Self Storage. "Whenever we did encounter issues during the conversion process, the E-SoftSys team jumped in, and took ownership - whether it was an issue with their software or even an interface to a third-party software/service, and came up with a resolution quickly. Their dedicated team approach, with access to their top executives at all times, along with their 24x7 customer support, sets E-SoftSys apart from all of the other software providers we have previously used or looked at."

Kat Shenoy, President and CEO of E-SoftSys, said that their policy is to listen to their clients and do everything that they can to meet their needs and requirements.

Self Storage Manager is a comprehensive program that provides a central database for tracking when renters move in or move out, tracking customer payments, and generating forms, letters, invoices, notices, and receipts. It also has an e-CRM option which is a customer relationship management system. This is especially beneficial for self storage owners who have multi-facilities. The system also interfaces with call center systems and phone systems.

Storage West Self Storage has been in the self storage industry for over 33 years. Their motto is "It's Best in the West." For more information, contact Storage West Self Storage at 213-622-1254 or see their web site at: www.storagewest.com.

Sources Used:

"Storage West Self Storage Chooses Self Storage Manager for All 4 Sites." PR Web; 3 November 2011.

Storage West Self Storage.

Self Storage Manager.

"Storage West Self Storage Chooses Self Storage Manager." The San Francisco Chronicle; 3 November 2011.