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We take concerns regarding the security of our units and communication very seriously. Please reach out to us directly at 888-STORAGE so our team can assist you and review this matter further.","replyTime":"2026-09-23T14:18:00","review":"If I could give no stars I would. Had a storage I’ve been paying and I’m ready to move out of the storage. I go to said storage and notice someone has broken in! I go to the office only for them to tell me that the storage unit next to mine had gotten broken into in JULY! So you’re telling me that my storage has been like this probably since July and you did not reach out to tell me. I’m not sure what the job description is for employee employees but I’m pretty sure that they are supposed to go around and make sure that the units are undisturbed.. I’m missing over $6000 worth of stuff and they can’t help me!!! Bullshit! I have filed a police report and will be making a claim soon, but I do not recommend this establishment!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"A B."},{"reviewId":"1dbcc29a-0bcc-4d04-87bb-cc817a88f433","range":0,"rating":2,"reply":"We value your input, Brenna. Please feel free to contact us at (303) 791-9900 to discuss your experience further.","replyTime":"2026-08-05T16:42:00","review":"It’s Wednesday, there’s no one manning the office. The sign says be back 4:30pm, it’s 5:15 pm and the poor lady on the phone thought the guy will be there soon. Mean while Ive wasted two trips to the storage facility today.","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Brenna F."},{"reviewId":"2c6fbc5f-df9b-44b3-8093-a7fbd3a3c3b0","range":0,"rating":5,"reply":"We are privileged to hear Carl went above and beyond for you, Jane. Your wholehearted recommendation means a lot to us. Thank you!","replyTime":"2026-07-31T10:56:00","review":"Excellent service from start up to the last month. Carl went above and beyond ensuring my autopay was deactivated. I will recommend wholeheartedly\nThank you!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Jane R."},{"reviewId":"7a1a9b6f-2a0f-49a5-80d7-933773be1eea","range":0,"rating":5,"reply":"Thank you, Marg! We're glad Jessica topped your storage experience with informative service. We'll be sure to share your kind words with her.","replyTime":"2026-07-23T15:29:00","review":"I have been to several storage units and tge quality of customer service was toped by a great employee she was very informatuve answeeed all my questions and belped with any concerns had had . Thank you Jessica it was a pleasure to meet you.","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Marg Q."},{"reviewId":"b271c4f3-8e69-4da6-8ebc-f51202396a8d","range":0,"rating":5,"reply":"We are glad to hear Jessica went over and beyond for you, Chris. We appreciate you sharing this experience!","replyTime":"2026-07-23T16:09:00","review":"Amazing customer service, Jessica over and beyond with great rapport and positivity.","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Chris D."},{"reviewId":"93a4f25d-7ebc-45b4-9a7d-cbeee39f34bb","range":0,"rating":5,"reply":"Thank you, Angel! Ms. Jessica's knowledge and clear explanations reflect the service we strive to provide. We'll share your 5-star feedback with her.","replyTime":"2026-07-23T17:43:00","review":"Ms Jessica was awesome she was very knowledgeable on every question I had and explained it perfectly so that I could understand the process she was very kind and understanding 5 stars all across the board","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Angel G."},{"reviewId":"3f84aac4-1d2e-4bc8-8362-a944037459a6","range":0,"rating":2,"reply":"It's unfortunate to hear about the pricing concerns, Josh. Please call us at (303) 791-9900 to discuss. We're glad the facility met cleanliness and safety standards.","replyTime":"2026-06-26T13:05:00","review":"Bait and switch pricing  they jacked up prices a couple times on different units the only reason I gave them 2 stars is it is a clean and safe place but don’t be fooled by the lower rates they will in fact increase the price by 1/3 months after moving in","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Josh M."},{"reviewId":"08d0743c-a3ff-4d5a-93aa-48b1af965933","range":0,"rating":5,"reply":"We are excited to hear the rental process was easy! Thank you for choosing Extra Space Storage, Sue.","replyTime":"2026-04-12T12:10:00","review":"Thank you so much before making an easy transaction in getting a rental unit","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Sue C."},{"reviewId":"4de1842a-0c2d-4abd-a270-032b456067a9","range":0,"rating":1,"reply":"Thank you for your rating M. We'd love to know how we can earn 5 stars from you. Please don't hesitate to reach out to us at (303) 791-9900 to let us know how we can improve! ","replyTime":"2024-04-05T17:43:00","review":"Rude management. Can't believe you employee these types of people when they are the face of your business.","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"M E."},{"reviewId":"550ed8b5-381e-4893-978c-d89459330f53","range":0,"rating":5,"reply":"Thank you, Terah, for sharing your positive feedback about our helpful and nice staff!","replyTime":"2026-04-05T08:28:00","review":"Very helpful and nice staff","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Terah B."},{"reviewId":"61770dec-9e4e-4cd6-b874-1a73893f7143","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Adrienne. We deeply cherish your positive experience with Juan.","replyTime":"2026-02-26T12:46:00","review":"Juan was super professional and helpful.  He was able to show me a few different units and didn’t make me feel rushed at all.  I feel like I’m in good hands.","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Adrienne B."},{"reviewId":"1bdff24b-f800-41e4-8862-da805ae07402","range":0,"rating":5,"reply":"Thank you for your review, Michael! We are thrilled to hear that Christina and our team in Littleton provided you with excellent service. Your storages are indeed safe and secure with us.","replyTime":"2026-02-11T08:12:00","review":"Very friendly team! Christina at the Lincoln location and the team in Littleton are stellar to work with! I live in California and I can trust my storages are safe and secure.","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Michael"},{"reviewId":"1eb6ccdf-c1ff-483f-9afd-1044fc7038bc","range":0,"rating":5,"reply":"We are thrilled to hear you found our team friendly and helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-06T14:32:00","review":"Everyone at Extra Space Storage is friendly and helpful.  They are a pleasure to work with!","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Judy G."},{"reviewId":"43bb0960-d75a-43ad-9a08-0d7cb227f12e","range":0,"rating":2,"reply":"We are sorry to hear about the refund confusion, Curtis. Please contact us at (303) 791-9900 to resolve the billing discrepancy.","replyTime":"2026-02-05T11:32:00","review":"Storage facility is clean and well maintained. However customer service is lacking in detailed paperwork and receipts. Prepaid for 2 years to lock in price. Moved out after 8 months. Refund appeared short. Did not receive any receipt of how they came up with refund amount. Integrity and honesty of billing is questionable.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Curtis"},{"reviewId":"654b5d96-9cd5-46ac-a4ce-936c9eda35c2","range":0,"rating":5,"reply":"We are overjoyed to hear about the excellent customer service you received from Juan. Thank you for sharing your experience with us, Heather!","replyTime":"2026-02-03T14:23:00","review":"Juan gave us excellent customer service.\nHe was not only kind to us but fast and professional. Great communication when explaining prices and showing us different units to choose from. 10 stars all the way!!","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Heather M."},{"reviewId":"626a10b1-5e51-4325-92de-114248357b33","range":0,"rating":5,"reply":"We are happy to hear our team has been helpful! Thank you for choosing Extra Space Storage, Gia.","replyTime":"2026-01-30T07:19:00","review":"They have been so helpful ??\nThanks Gia","source":"Google","submissionTime":"2026-01-30T00:00:00","userName":"GIa D."},{"reviewId":"a0779d61-ec89-4b12-9ae1-13afd5c8b1e7","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our customer service team!","replyTime":"2026-01-28T08:08:00","review":"wonderful customer service.","source":"Google","submissionTime":"2026-01-27T00:00:00","userName":"Nikki"},{"reviewId":"b1c81d9e-f0c7-4f28-baac-c8971d5bd934","range":0,"rating":5,"reply":"We are happy to hear about your positive check-in experience and friendly staff feedback, Steve!","replyTime":"2026-01-26T15:19:00","review":"Easy check-in, very well kept facility, and super friendly staffing.","source":"Google","submissionTime":"2026-01-26T00:00:00","userName":"Steve S."},{"reviewId":"78dad508-ccfc-4257-9eab-8f452710db47","range":0,"rating":5,"reply":"We're delighted to hear about your great customer service experience with Juan at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2026-01-21T17:46:00","review":"Great customer service and fair pricing.. Juan did a fantastic job at getting what I needed when I needed. Thank you extra space.","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Kevin F."},{"reviewId":"46bf9f25-b5c9-4b4f-a28f-fa12622b30c0","range":0,"rating":5,"reply":"Thank you for choosing us! We're thrilled Juan provided helpful, thorough service and made your storage process quick and straightforward.","replyTime":"2026-01-20T14:06:00","review":"I needed a storage place quickly. Juan was helpful, through & kind. Got it done quickly & very straightforward.","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Jenn H."},{"reviewId":"a2b3c26b-ba74-4ce6-8e9f-562979031f5a","range":0,"rating":5,"reply":"We are thrilled to hear about your fantastic experience! Juan provides wonderful customer service at Platte Canyon. Thank you for recommending us!","replyTime":"2026-01-16T16:04:00","review":"Fantastic experience from beginning to end hassle free great customer service. Juan at the Platte Canyon location was absolutely wonderful to work with. Thank you for making it a good experience highly recommend.","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Richard D."},{"reviewId":"e383ce14-ae10-428c-bcc3-0f0b99f326f1","range":0,"rating":5,"reply":"We're privileged to have been able to assist you. Thank you for your kind words.","replyTime":"2026-01-07T18:44:00","review":"Very helpful and nice","source":"Google","submissionTime":"2026-01-07T00:00:00","userName":"Amy V."},{"reviewId":"b8bbbbb3-4360-4ac3-a138-a655823aab30","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled Juan and our team provided helpful, friendly service.","replyTime":"2026-01-03T12:09:00","review":"Both gentlemen, Juan and I didn’t get the guys name, were so nice when I walked and very helpful!","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Tori N."},{"reviewId":"aaca7169-c8ca-44a1-87a4-9ffcc378e1c4","range":0,"rating":5,"reply":"We are thrilled to hear Extra Space made your cross-state move stress-free! Thank you for choosing us and recommending our services.","replyTime":"2025-12-26T07:27:00","review":"From my experience and those of others, moving is always about 100x more involved than one initially realizes. Moving out of state adds about 100x more factors on top of that. Moving by myself…well, you know. It was crucial having a reliable storage unit to keep my things until I had time to move everything to my new home. ExtraSpace, particularly the one I used on Platte Canyon Dr, took all the stress out of one of the biggest elements of my moving process. They were responsive, professional, and always willing to save me money. Rather than try to sell me higher-priced options, they gave recommendations I knew were in my best interest. The facilities were clean and accessible. The security is the perfect combination of strictness and privacy. The whole process was streamlined, efficient, and made great use of modern technology. Thank you ExtraSpace storage for supporting me in the biggest move in my life. If I have storage needs in my new state, or anywhere for that matter, ExtraSpace will be my first option, and they receive my highest recommendation.","source":"Google","submissionTime":"2025-12-25T00:00:00","userName":"Dean E."},{"reviewId":"653dc984-3cf2-4bbf-9516-086a0ae25115","range":0,"rating":5,"reply":"Our team is grateful for your rating, John! Please stop by our office or call us if you have any questions.","replyTime":"2024-11-30T14:49:00","review":"Great Team at South Platte Canyon location in Littleton, Colorado!!! Karl was a huge help getting us set up for more space!!","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"John L."},{"reviewId":"1085d36c-451b-480e-a019-b2a47fe53002","range":0,"rating":5,"reply":"Thanks for the kind words about Juan and your loyalty over two years! We're thrilled you love Extra Space Storage.","replyTime":"2025-12-06T16:57:00","review":"Juan was amazing and very helpful with our transfers to a bigger storage unit. Have been with Extra Space Storage for the last two years, love them","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Christi. M."},{"reviewId":"869c9887-ea7b-4e58-a372-c012bb2c83ae","range":0,"rating":1,"reply":"We regret to learn about your experience. Please excuse any inconvenience. Feel free to contact us at (303) 791-9900 to discuss this further.","replyTime":"2025-12-01T14:30:00","review":"SHADY storage company that doubled my rate without even notifying me claiming they can change the rate at any time and try to get people in the door through a promotion then up the rate randomly. They could have sent an email but claim they sent a post card instead. SHADY BUSINESS","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Jimmy N."},{"reviewId":"f5ca8e02-560d-42ca-9047-9e4c856f8d1f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Tom! Your 10+ year loyalty means everything to us and speaks volumes about the relationship we've built together over the years. We are truly grateful for your trust in our secure storage and for recognizing the hard work our staff puts in every day to maintain our facilities. It's incredibly rewarding to know that you find our team helpful and accommodating, and that our vehicle storage continues to meet your expectations for safety and security. Your continued confidence in choosing us for your storage needs is deeply appreciated, and we look forward to serving you for many more years to come.","replyTime":"2025-12-01T18:34:00","review":"Outstanding staff and facilities.  Very helpful and accommodating.  Been using them for over 10 years and will continue to do so in the future.  Top notch safe and secure vehicles storage.  Thank You!","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Tom W."},{"reviewId":"42306c41-e373-45be-91b2-aac17b934483","range":0,"rating":5,"reply":"Thanks for highlighting our affordable pricing! We're glad Extra Space Storage offers great value for your storage needs.","replyTime":"2025-11-28T14:06:00","review":"Affordable !","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Paul t."},{"reviewId":"852ddaf7-06c1-4d12-864e-6aa10f779fe5","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback about our easy setup process and friendly, helpful staff.","replyTime":"2025-11-21T07:32:00","review":"Easy to set up. Their staff both over the phone and in person were very friendly and helpful.","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"Debbie J."},{"reviewId":"f4fb0223-505b-4201-bc23-b0d6aefda1c2","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with our facility! Thank you for choosing Extra Space Storage.","replyTime":"2025-03-28T11:08:00","review":"Great friendly helpful service! Third time renting a unit from them, the facility is clean and convenient.","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Lindsey D."},{"reviewId":"0a4f3bbc-1f2a-484f-b134-8e935dfd0db0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled both units meet your needs and our team got you set up quickly.","replyTime":"2025-10-16T18:28:00","review":"We have two spaces that totally meet our needs! The facility is clean and the staff had our units ready to go within hours.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Ann"},{"reviewId":"c159799a-1237-49e5-84b6-d0caf9ded197","range":0,"rating":5,"reply":"We are utterly delighted to hear that our team was professional and helpful. Thank you for your positive feedback.","replyTime":"2025-10-02T07:08:00","review":"Manager is very professional and helpful. Property is well maintained","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Karen W."},{"reviewId":"3aced6df-b077-4919-b90c-551ee89ae5d3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jaye! We appreciate your kind words about Karl's excellent service.","replyTime":"2025-09-27T13:51:00","review":"Karl is THE MAN he has been so very helpful, kind, and very patient! Taking me out on the lot to show me the units and help me troubleshooting and foresee my storage needs saving me money with all his excellent foresight and advice!","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Jaye"},{"reviewId":"0449ea87-71bf-419b-8a3d-7b676701702d","range":0,"rating":5,"reply":"Thanks for choosing us, Chris! We're glad our competitive rates worked for your storage needs.","replyTime":"2025-09-27T15:58:00","review":"Che cheapest rates in the area that I found.","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Chris C."},{"reviewId":"8d7b927c-5878-4f70-b4c3-13401521db39","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Tj. We’re glad we were able to meet all of your self-storage needs.","replyTime":"2020-06-22T15:08:00","review":"Christina was very helpful with replacing the lock/key to my unit.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"TJ S."},{"reviewId":"b0b4957c-93a7-4fb2-9c72-3919ce7fb02d","range":0,"rating":5,"reply":"We are thrilled to hear you trust us with secure storage at affordable pricing. Thanks for recognizing our clean facility and great staff!","replyTime":"2025-09-13T11:51:00","review":"Clean facility and great staff. I trust my things are secure within the unit and affordable pricing.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Chelsea S."},{"reviewId":"b0f43918-bf50-46f1-b994-10887f17e332","range":0,"rating":5,"reply":"Thank you for the review, Kristen! We pride ourselves on having a friendly, accommodating staff, and are so happy Leeann and Josh were able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2022-03-20T11:24:00","review":"Christina gave us great service!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Kristen S."},{"reviewId":"17828e51-fa26-4fb2-9a3c-55dc49f778b1","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Christina was wonderful and got you set up quickly! Thanks for the kind words.","replyTime":"2025-09-06T14:32:00","review":"Christina was wonderful! She got us set up with a storage unit quickly and was very knowledgeable.","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"KND T."},{"reviewId":"74d7cc02-c6b2-47aa-be56-1ecfe7c14c2c","range":0,"rating":5,"reply":"We're utterly delighted to hear about your great experience! Thank you for sharing.","replyTime":"2025-09-05T11:28:00","review":"Great experience!","source":"Google","submissionTime":"2025-09-05T00:00:00","userName":"sunspot"},{"reviewId":"343f9a11-991b-4a78-b30b-870ebb2f2e48","range":0,"rating":5,"reply":"Thank you immensely for sharing your outstanding experience! So glad Karl understood your unusual request and made reorganizing easy.","replyTime":"2025-08-14T12:49:00","review":"Hi I had an unusual request….I wanted an extra unit to assist with reorganizing my existing storage. Karl Pridemore understood exactly what I was trying to accomplish. He is very professional and friendly. My experience was outstanding!!\nJohn","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"John H."},{"reviewId":"b48e7c3e-a72e-40e6-be00-dbd137a68abd","range":0,"rating":5,"reply":"We deeply cherish your feedback about our quick service, reasonable pricing and clean facility!","replyTime":"2025-08-02T11:47:00","review":"Quick easy service, reasonable pricing and clean facility","source":"Google","submissionTime":"2025-08-02T00:00:00","userName":"Josh Y."},{"reviewId":"8fa624af-8400-408e-bd9f-a092e6f84785","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our online process! We're thrilled everything has been great so far.","replyTime":"2025-07-25T11:22:00","review":"Online process is great. Haven’t checked in yet, but everything else has been great so far.","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Casey J."},{"reviewId":"c919506b-8bd8-45f6-a157-0b1d78cd0b92","range":0,"rating":5,"reply":"Your feedback is incredibly valuable! Glad our online process, staff, and clean unit met expectations. Hope your storage experience continues smoothly!","replyTime":"2025-07-25T14:34:00","review":"Easy process to rent online. No idea why renting space is sooo pricey but the web deal from ESS was the best price/unit size.  Needed to stop in the office to ask a question - staff was great.  Unit was available when expected and clean. I upgraded to the Best package to have 24hr access.  Hoping all continues to go well.","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"r k."},{"reviewId":"5fddff4b-a72a-4dfc-bf25-81e149892bf5","range":0,"rating":5,"reply":"We are honored to hear you found our facility convenient and flexible! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-25T16:32:00","review":"Great storage facility, convenient location (off C-470), & very flexible to work with!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Kirk S."},{"reviewId":"7c6648ed-83be-4678-86be-a2e2ee4c73da","range":0,"rating":1,"reply":"Your feedback is invaluable to us. Please accept our apologies for the experience you had. If you have any further concerns, please feel free to reach out to us at (303) 791-9900.","replyTime":"2025-07-23T07:23:00","review":"Horrible place to rent. Police there constantly due to theft.","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"s"},{"reviewId":"c0b18fee-9a59-483f-b2cd-81e734d4381e","range":0,"rating":5,"reply":"We are delighted to hear you found our team professional, friendly and courteous. Thanks for noting our clean facility!","replyTime":"2025-07-22T09:14:00","review":"Very professional, friendly and courteous. Facility is clean.","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Theresa P."},{"reviewId":"d81f57cf-5f02-4633-9da0-36038032942d","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with Karl and his trainee! Thanks for the 5-star review!","replyTime":"2025-07-18T13:12:00","review":"July 18 2025 Karl and his trainee were so wonderful!! They were so nice, patient and knowledgeable! They showed me around and the storage facility itself was better than the storage Mart I used to use! Excellent app around!!! 5 stars","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Random C."},{"reviewId":"ef0ba266-fac1-4f6a-bfe7-eb7258c0ddda","range":0,"rating":5,"reply":"We are delighted to hear about your very good experience so far, Gene!","replyTime":"2025-07-12T16:02:00","review":"Very good experience so far.","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Gene J."},{"reviewId":"095f0f6f-52e1-4d13-b0bb-b316ff48e6c3","range":0,"rating":5,"reply":"We are delighted to hear our process was quick and easy for you, Jenn!","replyTime":"2025-07-12T16:12:00","review":"Quick and easy process.","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Jenn R."},{"reviewId":"ba478ac9-fd38-413d-874d-b30c8ce94deb","range":0,"rating":2,"reply":"Thanks for the awesome review, Kristin! We work hard to meet the expectations of our customers, and we're happy to hear Leanne hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-04-20T12:23:00","review":"Edit: Rating changed from 5 stars to 2. Change in management in 2024. New management is unhelpful. New employees are unfamiliar with looking up account information. Billing agreement changed to month-by-month without notice or agreement.\n\nPrevious review: Extra Space has done a great job helping us figure out what we need and where it’s available, and to be prepared to show up with a whole moving truck full of household goods. Thank you, Leanne!","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Kristin B."},{"reviewId":"c411860d-3731-4036-8d1d-9e3fb7144fbc","range":0,"rating":5,"reply":"We are delighted to hear Rodger was welcoming and helpful with your new storage unit rental, Brianna!","replyTime":"2025-07-07T13:43:00","review":"Rodger was very welcoming and helpful as I am a new storage unit renter!","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"Brianna C."},{"reviewId":"1dfd99e5-cc66-4769-9255-cd2355fae954","range":0,"rating":5,"reply":"We are delighted to hear about Roger's patient help finding your perfect storage space! Thanks for recognizing his excellent service.","replyTime":"2025-07-06T10:01:00","review":"Roger at Platte Canyon helped me in my fussy search for a reasonably price like let of perfect size in the same building as my other locker. He’s so patient!","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Cynthia D."},{"reviewId":"402d4e7f-44e4-429c-a1f9-a3c4abbc3003","range":0,"rating":5,"reply":"Thank you for your kind words, Pierre. We genuinely admire your feedback on our clean and well-organized facility.","replyTime":"2025-04-22T08:25:00","review":"This location has been fantastic, it is clean and well organized.   I love the electronic entry.    Great place.   Very customer centric, easy in and easy out.   I literally had NO issues for the 4-months I was renting a 10 by 30.","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Pierre P."},{"reviewId":"fb96ec9f-ec91-4da3-ae9a-027d6dcc0493","range":0,"rating":5,"reply":"We are delighted to hear our associate was informative and cool! Thanks for the great feedback.","replyTime":"2025-06-24T12:04:00","review":"Associate was informative and cool","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Kurt S."},{"reviewId":"f55c522a-f9ae-4c1b-92b3-625d0d41f479","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service and storage facility!","replyTime":"2025-06-17T18:30:00","review":"I’ve never been disappointed by their customer service and pleased where my stuff is stored at!","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Granville J."},{"reviewId":"85423ffa-a955-47a5-a5d7-a06878eb8533","range":0,"rating":5,"reply":"Hi Katherine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2025-06-16T08:16:00","review":"Excellent customer service!","source":"Google","submissionTime":"2025-06-15T00:00:00","userName":"Katherine J."},{"reviewId":"4720d481-3790-4dcc-900f-65a6e7964193","range":0,"rating":5,"reply":"We are delighted to hear Karl provided excellent customer service! Thanks for recognizing his welcoming approach, Zakia.","replyTime":"2025-06-15T09:22:00","review":"Karl was amazing !! Excellent customer service and very welcoming. Will be returning for my off site storage needs.","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Zakia J."},{"reviewId":"d0d7c414-d0b3-4f95-b4a1-685bff00bcca","range":0,"rating":5,"reply":"We are delighted to hear you had a positive experience with our friendly staff and clean facility at Extra Space Storage.","replyTime":"2025-05-26T16:54:00","review":"Clean facility. Friendly staff.","source":"Google","submissionTime":"2025-05-26T00:00:00","userName":"Dannie R."},{"reviewId":"3ea3c5c6-c86a-43ee-bcd2-18ef5ac5e4f8","range":0,"rating":5,"reply":"We are delighted to hear about your fast and great service experience. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-25T16:25:00","review":"Fast and great service","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Raquel"},{"reviewId":"93550a70-be11-4636-b10d-753b66ca29ea","range":0,"rating":5,"reply":"We are delighted to hear that you found us easy to work with. Your positive experience matters to us.","replyTime":"2025-05-23T14:13:00","review":"Very easy to work with","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Meredith T."},{"reviewId":"d18313ae-a5ae-4ef8-8e46-d3e0236842b2","range":0,"rating":5,"reply":"We are delighted to hear Sandy provided excellent service and resolved the unit reservation issue. Thank you for recommending our facility!","replyTime":"2025-05-20T07:55:00","review":"Sandy was amazing and super helpful. There was some confusion bc the first person I spoke to didn’t put in the correct info to “hold” the unit. Sandy was able to easily fix the problem and answered all my questions. Highly recommend","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Megan R."},{"reviewId":"72130783-977a-4715-b1ef-c7a2e98e2fbe","range":0,"rating":5,"reply":"We're honored to have been able to assist you. Thank you for your feedback!","replyTime":"2025-05-16T11:17:00","review":"Diego was very helpful!","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Josh K."},{"reviewId":"5036e549-3ba1-484e-bafd-7d95e9ea02ca","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with Sandy!","replyTime":"2025-05-07T10:21:00","review":"Sandy was great and answered all of our questions.","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Michaela C."},{"reviewId":"aeb32b86-6358-42c6-8d34-d29b97bb1512","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for sharing your experience with us.","replyTime":"2025-04-17T12:13:00","review":"Great customer service. Thanks Gary for your excellent customer service.","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Jim N."},{"reviewId":"e9dc73a0-d3dd-4632-aee2-105390d2ca4a","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-04-26T11:49:00","review":"Gary was super helpful with our move out questions! The unit was spotless and so accessible. In a beautiful location too and for a great price. Highly recommend.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Meghan H."},{"reviewId":"27540aff-9b56-4121-b295-5291bd2980bf","range":0,"rating":5,"reply":"Your review is appreciated! We are delighted to hear that Gary provided you with a stress-free and enjoyable experience during your move. Thank you for sharing your positive feedback with us.","replyTime":"2025-04-26T14:26:00","review":"Gary at the Platte Canyon location in Littleton, Colorado was thorough, charming and very informative-  He made this stressful experience of moving … enjoyable ! It was the easiest part of the move !","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Emerald F."},{"reviewId":"e29c24e4-4941-4490-807e-c42a71d80994","range":0,"rating":5,"reply":"We're utterly delighted to hear that Gary was wonderful! Thank you for sharing your experience.","replyTime":"2025-04-25T08:18:00","review":"Gary was wonderful!","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Carley D."},{"reviewId":"ad0729d9-7255-403c-9ffe-7ac25fc603ce","range":0,"rating":5,"reply":"We're excited to hear about your positive experiences at Extra Space Storage. Thank you for letting us know, Andrew!","replyTime":"2025-04-23T17:09:00","review":"Clean place very professional. Always had good interactions with the staff","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Andrew M."},{"reviewId":"58cf021e-cae1-40e4-9cc9-368a1a2930c9","range":0,"rating":5,"reply":"Thank you, Manda, for the great rating! We're committed to providing excellent customer service so we are happy to know Leann has been very helpful and able to provide you with a positive experience. Your recommendation to friends and family is the best compliment that we can receive! We are here to help! Please give us a call at 888-storage if anything comes up!","replyTime":"2022-03-18T09:24:00","review":"I’ve been a customer for a couple of years and absolutely love it here.  Carol is always very helpful and provides the best customer service.  Definitely recommend this place.","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Manda R."},{"reviewId":"1f6015e1-70f5-4f28-a8ec-3bdf4714ffef","range":0,"rating":4,"reply":"We genuinely admire your positive feedback about our clean and convenient location. We're glad to hear that our staff was helpful and that you found the inside storage area nice. Thank you for sharing your experience with us!","replyTime":"2025-03-30T08:11:00","review":"Very clean and convenient location. Rather expensive, tbh. But the inside storage area was very nice and there are dollies to help you move your stuff. Helpful staff.","source":"Google","submissionTime":"2025-04-08T00:00:00","userName":"Christina F."},{"reviewId":"411f2aa0-460b-4c24-9a76-8429512f8576","range":0,"rating":5,"reply":"Thank you for the 5-star rating Brittany! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.","replyTime":"2023-04-07T15:50:00","review":"Extra Space has always been super helpful! Gary has been an absolute pleasure. Always asked how we are doing and willing to help! Thanks Gary!","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Brittany S."},{"reviewId":"d25f70b4-8c79-471a-bf53-169709092394","range":0,"rating":5,"reply":"We're overjoyed to hear you had a super simple experience getting a space online with great prices at Extra Space Storage!","replyTime":"2025-03-28T11:08:00","review":"Super simple process to get a space online. Great prices!","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"Steve G."},{"reviewId":"1a0245ac-1b02-480d-9e33-6522ce59a450","range":0,"rating":1,"reply":"Your feedback is very important to our team, Ashley. We're sorry to hear you're unhappy with your experience. Our promotions are based on location and unit availability and cannot be transferred. Feel free to call us at (303) 621-5562 to discuss this in more detail.","replyTime":"2025-03-27T10:57:00","review":"DO NOT STORE YOUR BELONGINGS HERE. THEY ARE A SCAM. My husband and I got scammed with a “buy first month get the second month free” and they did not honor it! Horrible customer service! Please avoid!","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Ashley L."},{"reviewId":"79817090-d3ed-4e40-a175-a9623064a35c","range":0,"rating":5,"reply":"Your feedback is appreicate. We're glad to hear Karl provided great customer service and was informative about our options. Thank you for sharing your experience.","replyTime":"2025-02-03T11:24:00","review":"Karl was extremely helpful. And very informative about the options the facility had. His customer service is great.","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"Steven A."},{"reviewId":"5c6cf4a3-757e-40d0-b537-24ea51cc2858","range":0,"rating":4,"reply":"Thank you for the excellent rating, Matt! We're happy Cynthia was able to provide a smooth rental experience. Let us know if we can?do anything else to?assist you at 888-storage.","replyTime":"2020-10-30T13:34:00","review":"So far so good.  Carl made signing up pleasant and easy.  Inside unit clean, well li, and accessible. Gate operation always been easy, not usually crowded.","source":"Google","submissionTime":"2025-02-02T00:00:00","userName":"Matt G."},{"reviewId":"c1e0ddd5-1dfe-4f1f-853a-291f13d62ff3","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience with us.","replyTime":"2025-01-17T11:35:00","review":"Easy and quick in and out in just a moment. Easy and painless, great customer service and follow ups with information.","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Tomas F."},{"reviewId":"948c491c-f25a-42dd-ba8b-fe41e2d2f2fd","range":0,"rating":5,"reply":"We are elated to hear that the parking spot was a perfect fit for you. Thank you for letting us know.","replyTime":"2025-01-11T12:04:00","review":"Very helpful, the parking spot was a perfect fit. Happy to be a customer.","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Tony H."},{"reviewId":"6e1ce6e2-a3e6-4dbb-b419-847e16cda8bf","range":0,"rating":4,"reply":"Thank you for taking the time to share your experience with us. We're glad to hear it went great.","replyTime":"2024-12-21T12:40:00","review":"Went great","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Jed J."},{"reviewId":"e7648c94-a9c9-4664-89a4-fc502f3df5ec","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our facility and staff at Extra Space Storage on Olympic Blvd. It's wonderful to hear that you find our team polite and accommodating, and that you're satisfied with the cleanliness of our facility. We're also glad that you feel the pricing for your storage unit is reasonable compared to other options in the area. Thank you for taking the time to share your experience and for recommending us to others in the West Los Angeles/Santa Monica area. We value your business and look forward to continuing to meet your storage needs.","replyTime":"2024-12-20T09:40:00","review":"The people who work at Extra Space Storage are very polite and accommodating and they keep the facility quite clean.  The size of the storage units varies depending on your needs.  I feel that the storage unit that I rent is reasonably priced based on some of the alternatives in my area.  If you need a storage unit, I would strongly recommend Extra Space Storage on Olympic Blvd. in the West Los Angeles/Santa Monica area.","source":"Google","submissionTime":"2024-12-19T00:00:00","userName":"James K."},{"reviewId":"f6657cc5-2e96-40dc-ad7d-2320a14bd71d","range":0,"rating":2,"reply":"Hi JP. Security is our top priority and we're sorry to hear about your experience. Please contact us at (303) 791-9900 to discuss this further. Thank you for sharing your feedback.","replyTime":"2024-12-16T08:23:00","review":"It’s alright… my unit was broken in to despite all the “security” cameras and all the gate and door codes I was told would keep my stuff safe.","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"JP M."},{"reviewId":"a491cb63-0533-46cb-a830-47a7efa9a3c9","range":0,"rating":5,"reply":"We're excited to hear that Jordan provided great customer service. Thank you for sharing your experience with us!","replyTime":"2024-12-13T08:35:00","review":"Jordan was great to work with. Great customer service","source":"Google","submissionTime":"2024-12-13T00:00:00","userName":"joe v."},{"reviewId":"083c6a44-f34c-4ed8-b579-4b8a8722f640","range":0,"rating":5,"reply":"Your review is greatly appreciated. We are thrilled to hear about your excellent experience with Karl and how he provided outstanding service during your visit. It's wonderful to know that Karl was professional, knowledgeable, and helpful in determining the right storage size for your needs. We're glad that he made the process straightforward and stress-free for you. Thank you for taking the time to share your experience and for recommending us to others looking for storage solutions. We value your feedback and are delighted to have met your expectations.","replyTime":"2024-12-02T16:59:00","review":"I had an excellent experience with Karl, who provided outstanding service during my visit. He was not only professional but also very knowledgeable, helping me determine the right storage size to meet my needs. Karl made the entire process straightforward and stress-free, which I greatly appreciated. I highly\nrecommend anyone looking for storage solutions to speak with him for guidance and support. His assistance is truly invaluable, and I cannot commend his dedication enough.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Cristo P."},{"reviewId":"1d2392f6-b0cb-4e83-a1ec-4ab080ae6e92","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our office crew. Thank you for sharing your feedback.","replyTime":"2024-11-29T13:36:00","review":"The crew in the office are great! Very friendly, professional and knowledgeable. I asked a lot of questions and received immediate answers from both employees.\nBoth are very nice folks.\nOverall a very nice experience.\nJohn H.","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"John H."},{"reviewId":"2d80d96a-d79a-46a2-bf29-5ec934da737d","range":0,"rating":5,"reply":"We greatly appreciate your kind words and are glad to hear about the exceptional service you received from Lisa and the staff at Extra Space Storage. Your well-being is important to us, and we are here to support you during these difficult times.","replyTime":"2024-11-20T14:38:00","review":"Lisa & the staff at Extra Storage are extraordinary. I've had my stuff in storage for over 20 years. I'm disabled in horrific pain & struggle to pay bills each month. Lisa & management reduced my monthly rate. In addition Lisa also takes the time to find out how life is going. I can't stress enough the priceless gift of caring about people. Being in hellish pain 24/7 makes it extremely difficult to stay positive. Lisa always cheers me up & gets me to laugh. I regretfully can't remember the names  of the other wonderful staff there. God bless you all for caring about my well-being & helping me make it through these difficult times","source":"Google","submissionTime":"2024-11-20T00:00:00","userName":"free s."},{"reviewId":"b7897a69-23f6-44da-8c2b-98f1cb90fdbf","range":0,"rating":4,"reply":"We are pleased to hear about your positive experience with our storage facility. Thank you for your feedback.","replyTime":"2024-11-19T09:06:00","review":"quick, easy, friendly staff, decent pricing","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"tom"},{"reviewId":"71c0f84d-92f6-4d77-8411-61222a70eb24","range":0,"rating":5,"reply":"We are excited to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-13T12:49:00","review":"I’ve used this storage facility before great and easy access and always helpful and nice staff","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Diann H."},{"reviewId":"0cc679b7-a16b-4b1d-8004-856134f6cde3","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2024-11-04T16:17:00","review":"Storage was nice, clean and customer service was great. The gentleman who facilitate the property is courteous and helpful","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"Christopher R."},{"reviewId":"a1ba0e95-2d2d-4795-a8f7-d3a5a51350aa","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Chris in sales. Thank you for sharing your feedback!","replyTime":"2024-10-26T14:40:00","review":"Spoke with Chris in sales who was just awesome to deal with.  Helped me find exactly the type of storage space I needed.","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"David L."},{"reviewId":"eeb24984-63e8-4780-993b-36767877379e","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad Karl was able to assist you with setting up your unit and provide helpful information. Thank you for choosing Extra Space Storage.","replyTime":"2024-10-21T11:17:00","review":"Karl was absolutely amazing in getting us set up with our unit. He was very patient with us. I appreciate all of the information he shared with us. So glad we chose this location.","source":"Google","submissionTime":"2024-10-21T00:00:00","userName":"Suzanne H."},{"reviewId":"ba7c0797-5999-4087-bd3d-d632a9129460","range":0,"rating":1,"reply":"Sorry for any inconvenience you experienced with the insurance claim process. We take your feedback seriously and will address this issue with our team. Thank you for bringing this to our attention.","replyTime":"2024-06-28T08:40:00","review":"I wouldn't recommend the optional insurance, as it appears to be just a scam...","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Joe A."},{"reviewId":"228ab7f1-ad37-4819-8151-53affa86454a","range":0,"rating":5,"reply":"We are glad to hear that you found our team experienced and friendly. Thank you for sharing your positive experience with us!","replyTime":"2024-10-10T07:10:00","review":"They are very experience and friendly people to deal with. Someone is always there to take your call and willing to work with you.","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Winsome M."},{"reviewId":"71d398c0-9255-4928-8c5b-4ecaf1058f0a","range":0,"rating":1,"reply":"Your concerns are noted. Please feel free to reach out to us at (303) 791-9900 to discuss your payment concerns further.","replyTime":"2024-10-08T10:16:00","review":"The monthly payment amounts have increased way too often and is now extremely expensive!","source":"Google","submissionTime":"2024-10-08T00:00:00","userName":"Brandon F."},{"reviewId":"db0fca67-a65a-4819-95a6-b6576340acb6","range":0,"rating":5,"reply":"Thanks for sharing your experience, Rhonda! We deeply cherish your positive feedback about Karl's great customer service.","replyTime":"2024-10-06T11:48:00","review":"Karl was super helpful today when I needed to change the size unit we are renting. He helped me decide which size would accommodate our belongings and patiently walked me through the rental process. Great customer service! Tks!","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Rhonda B."},{"reviewId":"3689f619-1d22-4df6-82e7-98db0916abd2","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Christopher was great! Thank you for taking the time to share your positive experience with us.","replyTime":"2024-10-04T14:40:00","review":"Christopher was great!  Thanks! Will keep using you guys! If you need storage this place is solid!","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Brad W."},{"reviewId":"d6464931-1bc3-4213-9a7f-42c67100464f","range":0,"rating":1,"reply":"Your feedback is very important to our team, Bin. We're sorry to hear you're unhappy with your experience. We'd love a chance to talk with you directly, please call us at (303) 791-9900. ","replyTime":"2024-10-03T07:14:00","review":"The price doubled than the initial price. The unit was flooded once and stolen once, it is \" all my fault\".","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"BIN X."},{"reviewId":"ad71db51-c095-4c0f-8866-b334802848ff","range":0,"rating":2,"reply":"We are concerned to hear about your experience, Kim Jackson. We understand your concerns with our rates. Please contact us at (303) 791-9900 to discuss your concerns further.","replyTime":"2024-10-03T07:50:00","review":"The only issue I have is every 3 months my rate goes up. I am not happy about it. I always get a bogus excuse for why the rate goes up, especially when I have the smallest storage space for my belongings. I will not recommend for anyone to use the facility. I am looking to cut all ties from this place.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Kim J."},{"reviewId":"73233347-aa06-4aec-b299-347f34bd007a","range":0,"rating":3,"reply":"We value your input. Rates keep rising. Please feel free to reach out to us at (303) 791-9900 to discuss your concerns further.","replyTime":"2024-10-03T07:44:00","review":"Rates keep rising.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Nicholas F."},{"reviewId":"4c61db77-e60f-4ba9-9b65-e87b58c18a2a","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience. We're delighted to hear about your positive experience with our facility and team, especially Jessica's helpful and professional assistance in extending your lease. It's great to know that you find our County Line facility clean and well-maintained. We strive to provide excellent service and a high-quality storage experience for all our customers. Thank you for your continued trust in Extra Space Storage and for recommending us to others!","replyTime":"2024-10-01T08:26:00","review":"Been with extra space for over a year and couldn't be happier.  The facility is clean and up kept.  The facility I go to on County Line is under new management, which is great.  Jessica was super helpful in extending my lease even further.  She was extremely courteous and professional.  Would definitely recommend extra space storage.","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Kurt A."},{"reviewId":"b5f50b56-bd2a-474f-873e-cbd2b2c46418","range":0,"rating":5,"reply":"Thank you for the excellent rating, Balázs! Don't hesitate to reach out if you need anything! ","replyTime":"2024-05-24T16:10:00","review":"Great and clean facility, professional and kind staff. Good experience. Would be happy to rent here again.","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Balázs T."},{"reviewId":"412b153a-7ffb-4240-aad0-6abbfd7a9356","range":0,"rating":2,"reply":"Your feedback is invaluable to us. We understand your concerns about rate increases and appreciate your loyalty as a long-term tenant. Please feel free to reach out to us at (303) 791-9900 to discuss this further.","replyTime":"2024-09-30T16:15:00","review":"Decent storage facility, as long as you can find your way passed the 300% rate hikes they have surprised us with over the last few years. It makes sense that costs have to go up, but the increases we have seen by this company far surpass greed. We are looking for another facility that treats it's multi-year tennant's with a little more fairness where it comes to our wallet.","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Eric L."},{"reviewId":"94588cf2-63a1-45ba-8771-c60388cbcc9a","range":0,"rating":5,"reply":"We're privileged to hear that our employees were helpful and courteous during your rental setup. Thank you for the positive feedback!","replyTime":"2024-09-30T16:13:00","review":"Employees helpful and courteous when setting up the rental.  Facility is air conditioned and clean.  Price is reasonable.","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Viki P."},{"reviewId":"52732627-f667-4c3e-a3a2-8c69aa87358e","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2024-09-30T17:33:00","review":"I am very happy with customer service recently and always received at this facility.   The new gal helped me to save money when I desperately needed the help by offering the option of temporaryly changing the size of my unit, and moving back up to larger unit at a later time.  She is a ROCK STAR!  I do have to shout out Brandon as he is always very nice and helpful also.  ??  I would highly recommend using this storage for your stuff.","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Danielle S."},{"reviewId":"966c566b-bd8c-4c41-927f-8fd0b6322236","range":0,"rating":1,"reply":"We're sorry to hear about your experience, Amanda Jean. We understand your frustration with the difficulty in changing your unit size and the lack of communication you've encountered. We also apologize for the unexpected rate increases you've experienced. This is not the level of service we strive to provide. Please contact us directly at (303) 791-9900 to discuss your concerns further and explore options for a smaller unit. We value your feedback and would like the opportunity to address these issues. Thank you for bringing this to our attention.","replyTime":"2024-10-01T07:36:00","review":"I got a storage unit because it was close to my apartment.  I have repeatedly called, emailed, inquired online over and over again about changing my unit to a smaller size and I have never been contacted about my inquiry.  Every time I physically go in to talk to someone the office is closed.  Rates raised without notifying me, several times a year.  It’s not worth it.","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Amanda J."},{"reviewId":"fe219d3c-fd1e-425a-97bf-57cfc8df0403","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Nicki! We deeply respect your kind words about our amazing staff.","replyTime":"2024-09-27T09:09:00","review":"Amazing staff, incredibly helpful and knowledgeable.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Nicki P."},{"reviewId":"b1d2ad0b-efb2-4177-8190-a4b6df3d70fd","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great experience with us. Thank you for recommending Extra Space Storage!","replyTime":"2024-09-27T18:08:00","review":"Great experience.  Very professional and helpful.  Would highly recommend.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Katherine M."},{"reviewId":"170c0157-f93c-4b91-a2c3-cc152e015261","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are glad we could assist you with your storage needs efficiently.","replyTime":"2024-08-31T09:19:00","review":"The storage unit I rented I realized after I saw it was going to be too small. The staff rook great care of me and transferred me to a larger unit. I gad trouble with my access code and the same guy fixed ut for me. He was very helpful and professional.","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Allison B."},{"reviewId":"26039eb1-5c04-4db3-b5f2-1e0d177a6963","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that you had a great experience with us at Extra Space Storage.","replyTime":"2024-08-27T10:28:00","review":"Best storage place around. Very clean and the staff is wonderful. I highly recommend this place.","source":"Google","submissionTime":"2024-08-27T00:00:00","userName":"Francine D."},{"reviewId":"7d16952f-bf1f-4ac1-b64c-07cb017b6c74","range":0,"rating":5,"reply":"We're delighted to hear about your amazing moving experience with us, Cindy Avery! Thank you for your kind words.","replyTime":"2024-08-23T18:15:00","review":"Everyone has made this moving experience absolutely amazing! I could not be more grateful for all the help and courtesy that you all have given us. Thank you so very much.!!!!","source":"Google","submissionTime":"2024-08-23T00:00:00","userName":"Cindy A."},{"reviewId":"b326a724-994a-4536-99a5-edfa865c3c52","range":0,"rating":1,"reply":"Your feedback is important to us. We are disappointed to hear about your experience. Please contact us at (303) 791-9900 to discuss this further.","replyTime":"2024-08-20T16:30:00","review":"My unit's rent almost doubled without any warning. No emails, voicemails, nothing, just a surprise bill. All for a storage facility without working doors, with bugs, and rude staff.","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"Bast"},{"reviewId":"2da83e3e-bf69-4efb-8048-fbc1e237090a","range":0,"rating":1,"reply":"We value your input. Rates can change after the initial period, and we apologize for any confusion. Please feel free to reach out to discuss this further at (303) 791-9900.","replyTime":"2024-08-17T13:58:00","review":"DON'T BELIEVE THE RATES. Rates quoted on the website are only good for 3 months. Then they DOUBLE! This is not stated in the online quote. Obscene. I am a landlord, and if I did that to my tenants, I'd  be sued out of business. This is the largest storage company in America, so this practice is ALARMING. This is false advertising.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Heather V."},{"reviewId":"54711e5a-b81d-4eca-8040-9558046ee618","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rayna! We're so glad we were able to meet your storage needs. ","replyTime":"2024-08-15T10:59:00","review":"This facility is so great! The owner is amazing and they keep it clean and neat! Never had a problem with the gate either.","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Rayna D."},{"reviewId":"3766d123-8211-48b7-8005-749d41c20c16","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience, Izabella! Karl Pridemore will be thrilled to receive your feedback.","replyTime":"2024-08-13T17:33:00","review":"Amazing staff very friendly, Karl pridemore helped me with my storage unit and he made the renting procedure smooth and easy, excelente service !","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Izabella B."},{"reviewId":"3c2da3ed-3502-4334-8d24-f32429cb0296","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Joe Bailey. We're glad to hear that renting a unit was simple and easy for you.","replyTime":"2024-08-10T11:28:00","review":"Very simple, easy to rent a unit.","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"Joe B."},{"reviewId":"d23e7a59-d45e-4620-ba6e-1a2df2a5d149","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Olivia. We genuinely admire your feedback on Karl's helpfulness and the cleanliness of our facility.","replyTime":"2024-07-30T10:12:00","review":"Karl was super helpful. He ended up staying after office hrs to make sure the size of the unit would work for me. The facility is clean and safe. Would recommend","source":"Google","submissionTime":"2024-07-30T00:00:00","userName":"Olivia"},{"reviewId":"9a615c9f-cea6-45d9-92bb-f82ccf8173f1","range":0,"rating":5,"reply":"We are utterly delighted to hear that Karl was very kind and helpful in showing you the available options. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-29T16:51:00","review":"Karl was very kind. He showed me all the available options, and I rented one of them.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Egor L."},{"reviewId":"4b9248ca-2db1-4615-b561-40b829096aa2","range":0,"rating":5,"reply":"Thank you for sharing your great experience with Karl at Extra Space Storage.","replyTime":"2024-07-30T07:49:00","review":"Great experience getting a storage unit.  Karl was very helpful, knowledgeable,  and friendly.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Duane M."},{"reviewId":"ea88eba9-dcd0-40e7-8a7c-8296db187ff5","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience with our customer service at Extra Space Storage!","replyTime":"2024-07-27T09:52:00","review":"Great customer service!","source":"Google","submissionTime":"2024-07-27T00:00:00","userName":"Ryan S."},{"reviewId":"18b24e4e-86e0-4554-bdec-7332b74d432e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Derek Hütt. We're glad to hear you had a great experience with our customer service, rental process, and prices at Extra Space Storage.","replyTime":"2024-07-23T15:47:00","review":"Great customer service, easy to rent and affordable prices.","source":"Google","submissionTime":"2024-07-23T00:00:00","userName":"Derek H."},{"reviewId":"37a475ef-ee69-49c2-bb60-1e108b71d8d2","range":0,"rating":5,"reply":"Thank you for your feedback, Sp! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2024-04-14T14:38:00","review":"Excellent and professional service. The facility is clean and very secure.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"SP K."},{"reviewId":"1a35c7e1-49d4-41aa-8109-e679c489db3d","range":0,"rating":5,"reply":"We're glad to hear that you had a positive experience with us and that we could help you save some money on your storage unit. Our team always strives to provide complete and accurate information to our customers, including suggesting ways to maximize value. We appreciate your feedback about the 5x9 space recommendation, as it's these small details that can make a big difference over time. Thank you for taking the time to share your thoughts and for recommending Extra Space Storage to others!","replyTime":"2024-07-11T07:56:00","review":"So far this has been a simple and efficient experience. I was given complete and accurate information including how to save a few $$ by renting a 5x9 instead of a 5x10 space!\nWhile that may not sound like a big change, the savings will be noticeable over time.\nFor that and a dozen other reasons I can highly recommend Extra Storage Space as the place to store your property.","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"E.M. M."},{"reviewId":"9e709fc0-0ba7-46db-859a-48c5f5280a42","range":0,"rating":5,"reply":"We are happy to hear that you found our staff super friendly and our pricing fair. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-01T09:42:00","review":"Staff if super friendly and it’s easy to get in and out. Fair pricing as well!","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Phil M."},{"reviewId":"9e77181d-12b2-4cde-96e2-572cef4c2671","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Michael! We're ecstatic to hear that your move-in and out was easy and that you found our facility well-maintained with responsive and friendly staff. We strive to provide the best storage experience possible.","replyTime":"2024-07-01T09:48:00","review":"Move in and out was super easy. Facility was well maintained and staff was responsive and friendly. I've used a few different storage places over the years. Extra Space was much better than the others.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Michael S."},{"reviewId":"81b39a0a-3a85-4c4a-b02c-55fe7a78202c","range":0,"rating":5,"reply":"Thanks, Susan! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Christina and Katie! We greatly appreciate your recommendation. Let us know if you need any future assistance!","replyTime":"2019-03-29T10:01:00","review":"Carl was very helpful when I called in to make my storage payment today. Each time I call about a payment, whether on time or late, they get it done quickly and are always friendly.","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Susan J."},{"reviewId":"1f602249-4576-413e-b5c8-ef6d035936c8","range":0,"rating":4,"reply":"Thank you for sharing your concerns. We apologize for any confusion regarding the availability of a truck at our location. We appreciate your feedback and will work to improve our services. If you have any further questions or need assistance, please feel free to contact us at (303) 791-9900.","replyTime":"2024-06-28T09:01:00","review":"Basic storage place. Very easy to rent a unit, friendly staff but of course some other fees I wasn’t expecting. Confused on the truck, there is not one available for use at this location","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Nicole G."},{"reviewId":"5f7be29c-3206-4c5e-b0a7-34d146f34af7","range":0,"rating":5,"reply":"Hi Davin, we're glad Christina was able to help! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!","replyTime":"2019-05-28T10:21:00","review":"Christina Miller gave great customer service.\nLocation was very clean","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Davin R."},{"reviewId":"94c68650-97d8-4ce5-9469-fc301f5416b8","range":0,"rating":2,"reply":"Sorry for any inconvenience you experienced with the insurance claim process. We take your feedback seriously and will address this issue with our team. Thank you for bringing this to our attention.","replyTime":"2024-06-28T08:40:00","review":"Unfortunately I'm having to change my review after moving out. The entire rental experience was great, from start to finish. When moving out though, we found some water intrusion in unit 257, which did damage some of our property. The manager confirmed this and also said that since I had paid for the optional insurance, it should be covered. When I filed a claim, the insurance adjuster said she contacted the manager, who did not corroborate the water intrusion and closed out my claim. The rental units are great, but I wouldn't recommend the optional insurance, as it appears to be just a scam...","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Joe A."},{"reviewId":"0acca22a-ff40-483b-bd98-30360a725996","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are glad Carl was able to assist you efficiently. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-27T07:57:00","review":"Carl reached out immediately and helped finalize the reservation process. Very efficient and found me the best deal. Thank you","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Dan F."},{"reviewId":"1738dee3-8418-4c74-aac2-99d5baa5f6e6","range":0,"rating":5,"reply":"We are thrilled to hear that you had a great experience at our storage facility! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-25T15:21:00","review":"Great storage facility!","source":"Google","submissionTime":"2024-06-25T00:00:00","userName":"Brian J."},{"reviewId":"527ea182-59a0-4320-99eb-e1ff29489c93","range":0,"rating":5,"reply":"Wow, thank you for the 5-star rating Chad! We are grateful for customers like you.","replyTime":"2022-06-26T19:08:00","review":"Extra Space Storage was a great experience for me! The staff were always easy to work with. The location was very conveniently close to my house. Would recommend to anyone needing a storage unit facility!","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Chad B."},{"reviewId":"4b189873-6d03-4b65-a32e-418b4588843b","range":0,"rating":5,"reply":"Thanks for sharing your feedback with our team, Greg. We're glad to hear that Christina went above and beyond to help you. We also appreciate your returned business. From time to time, rates are reviewed to keep up with market conditions. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.","replyTime":"2024-06-24T12:33:00","review":"Very pleasant experience. Christina went above and beyond to help us. Highly recommended.\n\nEdit June 2024. Have used these guys multiple times over the years and have always had an excellent experience. My only gripe is that they jack your rates up every six months or so, but that is standard I believe, really irratiing that your are penalized for being a good customer and need to be a new customer for better rates.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Greg W."},{"reviewId":"dabb2a37-4247-40b4-b9e8-0cada116e692","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Ann at Extra Space Storage. We're pleased to hear that she was able to assist you with finding the perfect storage unit. If you have any further questions or need assistance, feel free to reach out to us at (303) 791-9900.","replyTime":"2024-06-22T07:48:00","review":"Ann was extremely professional, courteous, and very helpful.   She answered all of my questions and showed me the  available for storage unit options that suited the requirements for safely securing my personal property in a local storage facility.\n\nI highly recommend Extra Space Storage.","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"RJ K."},{"reviewId":"2874262b-d5fc-4213-b0d5-b904b4d70415","range":0,"rating":4,"reply":"We're elated to hear that Anne was wonderful during your visit. We will make sure to label all the doors for easier navigation. Thank you for your feedback.","replyTime":"2024-06-15T11:23:00","review":"Anne was wonderful. Make sure all the doors are labeled we had trouble finding one of the units. Otherwise very neat and very clean.","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Katherine P."},{"reviewId":"72d1fe99-f0be-452f-94dd-589c5f72b74f","range":0,"rating":5,"reply":"We are thrilled to hear that you had a positive experience with our storage unit and customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-06T07:57:00","review":"Unit was clean and maintained.  Lock was easy to use and the customer service was very nice and helpful.","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"Anita G."},{"reviewId":"a4d83f8a-98e5-4b13-adc7-1395efd6892e","range":0,"rating":3,"reply":"We're sorry to hear about the unexpected price increase. Please feel free to reach out to us at (303) 791-9900 to discuss this further. Thank you for your feedback.","replyTime":"2024-06-04T08:16:00","review":"Great unit, great staff, worked out exactly as expected.\n\nHowever the signup price of $75/m received a “market adjustment” up to $150/m about 4-5 months into the contract.\n\nSo ask about that I guess?","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Scott A."},{"reviewId":"bc1d6ae8-f524-492e-a916-0f910282dcd3","range":0,"rating":5,"reply":"We are thrilled to hear that setting up your storage space was easy for you. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-03T14:12:00","review":"Very easy to set up my storage space.","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"James W."},{"reviewId":"6aa12d94-92b6-4d8d-b660-1fb1f86e9dc7","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience during a stressful situation. Our team at Extra Space Storage strives to provide kindness and compassion to all who come our way. Thank you for sharing your feedback!","replyTime":"2024-05-25T10:36:00","review":"I was not a customer here, but got a flat tire on my way to an urgent appointment. I pulled into the Extra Space Storage parking lot and was met with nothing but kindness and compassion during a stressful situation. I'm so grateful for the folks sitting in the front office, who allowed me peace of mind. I have no doubts they treat their customers with the same kindness I received!","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Alex C."},{"reviewId":"71a491f5-b8b5-40e2-afd8-767ff11729d8","range":0,"rating":5,"reply":"We're elated to hear that Karl was able to assist you in finding the perfect storage unit at a great price! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-24T15:35:00","review":"Karl was really great in showing us the storage unit sizes and helped us find a great price!","source":"Google","submissionTime":"2024-05-24T00:00:00","userName":"Mikayla B."},{"reviewId":"8c82f9b2-cd52-4272-8d6d-7c53b8efc834","range":0,"rating":5,"reply":"We are delighted to hear that our staff was friendly and helpful during your experience at Extra Space Storage. Thank you for choosing us for your storage needs.","replyTime":"2024-05-25T09:27:00","review":"Super friendly staff and extremely helpful. Everything about getting this space was so easy and fast. I appreciated the kind people the most.","source":"Google","submissionTime":"2024-05-24T00:00:00","userName":"Heather R."},{"reviewId":"8948e4d5-807f-4fed-a3bc-8f7f92a962f8","range":0,"rating":5,"reply":"We're thrilled to hear that Carl provided you with great help and made the process easy and fast. Thank you for choosing Extra Space Storage! Call us at 888-storage if you have any questions or need assistance with your rental! ","replyTime":"2024-05-10T17:48:00","review":"Carl was great help. I reserved a unit and he made the process easy & fast. He was courteous and professional. I am glad I went with Extra Space Storage. Thank you Carl!","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Kat R."},{"reviewId":"12a06599-f661-4eba-858b-090db6653d8d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jarrett! We're happy we were able to provide a smooth rental experience. We're here to help with anything else you might need at 888-storage!","replyTime":"2024-05-06T11:46:00","review":"Was exceedingly easy to set up and very reasonably priced. Life tends to be fairly busy for me so not having to talk to anybody on the phone was a blessing","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Jarrett S."},{"reviewId":"5959e700-f428-4ce9-b237-7f7829f69871","range":0,"rating":5,"reply":"Thank you Brennan! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.\n","replyTime":"2024-05-08T16:36:00","review":"This Extra Space location is very affordable with clean facilities and friendly staff.","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Brennan A."},{"reviewId":"0945fd20-ea14-492a-a055-e60957ee459b","range":0,"rating":5,"reply":"Thank you for the review, Matthew! We pride ourselves on having a friendly, accommodating staff and are so happy Carl was able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2024-05-05T16:28:00","review":"The management (Carl) at this facility is awesome. Carl really takes great care of clients and keeps a good eye on the property. It is so appreciated.","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Matthew K."},{"reviewId":"11ea96ca-2ca5-4fa6-a925-91dab4e7e364","range":0,"rating":5,"reply":"Thank you for the kind words, Julie. We're glad Karl was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2024-05-03T16:59:00","review":"Karl was very helpful with my storage rental needs","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Julie B."},{"reviewId":"2e45766c-84f3-4f2b-8018-d8411993fa5e","range":0,"rating":5,"reply":"Thank you for the positive feedback, James! We greatly appreciate your kind words about our management and property upkeep. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-03T12:04:00","review":"Great management and well kept property!","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"James K."},{"reviewId":"19789b4d-4202-4648-b9f6-586fa50c2b82","range":0,"rating":5,"reply":"Thank you for the kind remarks, Tramites! We're so happy to hear we have your recommendation. We're always here to help if you need us, feel free to reach out at 888-storage!","replyTime":"2024-05-01T14:59:00","review":"Excellent service. Thanks you of much help !! 100% recommended and the person there appreciate","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"TRAMITES O."},{"reviewId":"0f4c507d-e9bb-4d4f-bc40-a794c31fe290","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jr “aimwo4”! We're happy Kevin was able to provide a smooth rental experience. We are available at 888-storage whenever you need us!","replyTime":"2024-04-25T09:26:00","review":"Kevin made it so easy!  Even helped out to make sure my code worked.","source":"Google","submissionTime":"2024-04-24T00:00:00","userName":"JR “."},{"reviewId":"f55f89ed-b343-4af6-bb0a-e0f80a1d8d47","range":0,"rating":5,"reply":"Thank you for the review, Deb! We pride ourselves on having a friendly, helpful staff and are so happy Karl was able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-19T14:01:00","review":"I received excellent customer service both on the phone and in person. Karl was friendly and helpful and efficiently assisted me in securing my storage unit. On-site presence is noteworthy.","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"Deb T."},{"reviewId":"f2ef9cd3-34ca-46db-990f-a3b9a4d1d723","range":0,"rating":5,"reply":"Thanks, Chase! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\r\n","replyTime":"2024-04-19T13:59:00","review":"Staff was very friendly at move in and out. We had a flood that forced us to move everything we own into storage for a few months. I found a promotion on their website, made the reservation, and picked up keys all in the same day. Super easy! Moving out was a breeze, just gave notice, removed auto pay, and told them when I was completely moved out. In a time where I needed things to be stress free, extra space provided that. Very pleased. Would use again if I had to.","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"Chase M."},{"reviewId":"da5f6d1f-a948-43a9-a7c3-91d94094cef7","range":0,"rating":5,"reply":"We think Gary is great too! Thanks for the positive review, Irene. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-29T15:09:00","review":"Gary, the manger is the best!! He has been so helpful throughout the process.  This place is the best storage place.","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Irene R."},{"reviewId":"00cc714c-9cc1-48f8-ac8a-a2f515925d90","range":0,"rating":5,"reply":"Thank you for your review, Rebecca! Providing renters with efficient and convenient facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up.","replyTime":"2022-06-22T12:15:00","review":"I have needed storage in many units around town and this is my favorite.  The employees are efficient, available, and provide quick support if it is needed.  Gary is amazing and made my transition back to Littleton so easy.","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Rebecca W."},{"reviewId":"57f2fe12-18e2-48b2-ae1f-a5d1ea6560e6","range":0,"rating":5,"reply":"Thank you so much for your kind words, Niko. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2024-03-27T12:09:00","review":"Extra Space has been amazing for us. We got a unit last summer for excess furniture and every time we go back there is nothing wrong with the furniture and everything is as it should be. The customer service is fantastic and they actually take the time to assist you, not just being robotic. The location is super convenient for us too as it’s 5 mins from our apartment. Definitely recommend using them for your storage needs!","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Niko H."},{"reviewId":"f4f3822a-5d4b-464e-84d1-ac248a50f611","range":0,"rating":5,"reply":"Thank you, Patrice. We're thrilled you had a positive experience at Extra Space Storage. We are available at 888-storage whenever you need us!","replyTime":"2024-03-27T13:58:00","review":"They are very helpful and courteous.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Patrice M."},{"reviewId":"bbf7942f-8d78-422f-8b43-bea039a5718a","range":0,"rating":5,"reply":"Hi Suzi, thanks so much for your review! We are thrilled to hear your experience with Kristina was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!","replyTime":"2021-06-24T16:09:00","review":"Kristina gave the best service ever! It is so hot it is such a trying situation to be in to have to move and be frantic but she smiled she said have a glass of water she showed me some units it was the easiest thing and I was so freaked out about this and she made it so pleasant. Please please come and find out for yourselves. Suzi","source":"Google","submissionTime":"2024-03-22T00:00:00","userName":"Suzi N."},{"reviewId":"7400cc37-e5d0-46ed-b10d-6f652163c192","range":0,"rating":5,"reply":"Elise, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-03-22T09:59:00","review":"The process of renting was all done online and easy. The lock was left in the unit for me and everything was smooth. The unit itself was clean and well maintained! Very happy with my experience!","source":"Google","submissionTime":"2024-03-22T00:00:00","userName":"Elise L."},{"reviewId":"35f10470-171c-4d8e-9677-21d45b30703d","range":0,"rating":5,"reply":"Hi Justin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gary! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-22T08:32:00","review":"Gary was awesome, love this place.","source":"Google","submissionTime":"2024-03-21T00:00:00","userName":"Justin M."},{"reviewId":"d3479eeb-2319-421b-9829-e5343f461fb2","range":0,"rating":5,"reply":"Byron, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-03-05T09:13:00","review":"The process was so easy and the people were very helpful all the way through the process.  I highly recommend this company.","source":"Google","submissionTime":"2024-03-04T00:00:00","userName":"Byron A."},{"reviewId":"0b6fe012-471a-413a-90e2-a5d1bd929c8d","range":0,"rating":5,"reply":"Hi Joe, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2024-02-13T17:06:00","review":"I've been to a lot of storage units and the personal touches and care at this one really make it feel like you're storing your belongings with family. The whole campus also has drive up units which are really convenient for loading and unloading, and even offer indoor parking for vehicles. I am so glad I found this storage facility and highly recommend it!","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Joe A."},{"reviewId":"2e0ef656-4748-4149-8ed0-fa80ac6a30a8","range":0,"rating":1,"reply":"We're sorry you had a negative experience. The security and safety of our customers' belongings is of utmost importance to us. We take your concerns seriously and will work to address them. Please contact our national center at 888-storage so we can further assist you.","replyTime":"2024-01-11T09:31:00","review":"Do not use this place. They do not safely or securely store your things and when someone steals your stuff they will make no attempt to help you. Absolutely worst storage facility around. If you care about your things don’t store them here. Thanks for the bot response. You do not provide a safe secure storage. Peoples stuff gets stolen and the employees were not even helpful or cooperative with the police to try and help with the problem.  I would say someone that works there is in on the theft. I will continue to spread the word that this is the absolute worst storage facility around. I’ve already reached out to ESS corporate office. Try clearly could care less about my issue. Why does a storage facility not monitor their cameras to watch for crime. Lazy and irresponsible. Careless and negligent on your part. DO NOT USE THiS PLACE !!!!!!!!!!!","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Who d."},{"reviewId":"4180b1a1-7f67-45cc-bb95-307811876a4b","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Regina! We're so happy to hear Russel was able to make your rental process quick and hassle-free! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2024-01-22T09:56:00","review":"Russel was infromative and helped streamline the process and made renting here so easy and fast.","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Regina G."},{"reviewId":"6dcc8373-e938-4c27-8ec1-4d1e1e8df460","range":0,"rating":1,"reply":"Casey, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (303) 791-9900 so that we can learn more about your experience. ","replyTime":"2024-01-10T08:32:00","review":"I would say if you haven’t checked on your storage lately, you might want to go check it out. We showed up this morning to find that we had thousands of dollars worth of items. Missing management is not being so polite about the situation please report is being filed.","source":"Google","submissionTime":"2024-01-09T00:00:00","userName":"Casey C."},{"reviewId":"2bc6889c-5052-48f0-b930-2c59f9176eaa","range":0,"rating":5,"reply":"Thanks for the awesome review, Leanna! We work hard to meet the expectations of our customers, and we're happy to hear Tiffany hit the mark for you! If you have any questions, let us know at 888-storage.","replyTime":"2023-12-14T09:30:00","review":"Excellent service - very helpful! Thank you Tiffany for going the extra mile to help us.","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Leanna R."},{"reviewId":"74d0c20a-a3be-41e4-a92c-ac5d8564dcf1","range":0,"rating":5,"reply":"Hi Jim, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.\n","replyTime":"2023-12-10T13:12:00","review":"Clean place and a good price","source":"Google","submissionTime":"2023-12-09T00:00:00","userName":"Jim K."},{"reviewId":"cea9fc9c-4a9e-4ac5-856c-3e73232f45bb","range":0,"rating":4,"reply":"Hi Matthew! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 791-9900 or stop by the facility! ","replyTime":"2023-11-28T17:51:00","review":"I liked talking with Russell because he was very matter of fact about how the terms worked. I found another place closer to my house but I would definitely rent from them.","source":"Google","submissionTime":"2023-11-28T00:00:00","userName":"Matthew E."},{"reviewId":"477dabb3-81fc-4f18-b366-5a20032cc51f","range":0,"rating":5,"reply":"Hi Rich, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2023-11-22T12:42:00","review":"Clean space and helpful Manager.","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Rich U."},{"reviewId":"dcba9692-a084-448c-a802-759e9dcf8abd","range":0,"rating":5,"reply":"Hi Rebecca, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2023-11-18T09:53:00","review":"I highly recommend this storage facility.  The on site managers are very helpful, friendly and efficient.\nThe storage facility is super clean and the prices are very reasonable.\nIf I ever have need of a storage facility on the Littleton area I will definitely use this one.","source":"Google","submissionTime":"2023-11-17T00:00:00","userName":"Rebecca L."},{"reviewId":"b7664dda-d126-43cc-8d7d-68846a967bab","range":0,"rating":5,"reply":"Hello, Rick. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-11-15T11:37:00","review":"Russell was very patient and helpful in finding me just the right unit\nThanks!","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Rick W."},{"reviewId":"15fa45d6-3296-4097-8f99-ca098454b024","range":0,"rating":5,"reply":"Hi Robert, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We're committed to providing excellent customer service. We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-11-16T08:13:00","review":"Friendly people, excellent customer service, very clean facility, highly recommended.","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Robert B."},{"reviewId":"d2fbe568-3594-44cc-ac01-c42cfd8015c0","range":0,"rating":5,"reply":"Thank you for your feedback, Todd! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-11-15T08:31:00","review":"We have been storing here for a couple of years. Secure, clean, easy!","source":"Google","submissionTime":"2023-11-14T00:00:00","userName":"Todd C."},{"reviewId":"32e812f5-b3f4-4a97-9688-6b65d2ff4f56","range":0,"rating":2,"reply":"Hi Darci, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2023-10-14T16:10:00","review":"Raised our rent twice. $60 first, then an extra $100. And the second time without any notification.\nIt’s a clean and secure location. Staff was friendly and helpful when we moved in, less so when we moved out.","source":"Google","submissionTime":"2023-10-14T00:00:00","userName":"Darci J."},{"reviewId":"4b5a201b-4259-4fe2-87d7-ae8bc2e5f984","range":0,"rating":5,"reply":"Hello, Lola. Thank you for the review. We're so glad LeAnn could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-10-12T12:27:00","review":"LeAnn was so very helpful. Hate to see her go.","source":"Google","submissionTime":"2023-10-12T00:00:00","userName":"Lola P."},{"reviewId":"d0cb1baf-162f-4fdd-a676-44695e494403","range":0,"rating":5,"reply":"Thank you for the kind words, Cristyl. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-09-29T09:53:00","review":"Nice clean units! Leann was patient answering my 101 questions and very helpful!","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Cristyl B."},{"reviewId":"9d21a1f0-681d-4312-a29f-722d82052175","range":0,"rating":5,"reply":"Hi Ray, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that LeAnn was able to provide a positive experience! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-09-26T10:11:00","review":"LeAnn was super sweet and knowledgeable. The process was fast and simple. I would recommend this location!","source":"Google","submissionTime":"2023-09-26T00:00:00","userName":"Ray H."},{"reviewId":"46d620d0-4c96-47ad-9dc7-1842aa3ff3c6","range":0,"rating":5,"reply":"Thank you for the kind words, Dylan. We're glad Jena got you set up with a unit and a great deal!\nWe are happy to hear your rental process was quick and fast. Stop by the office if you need anything.","replyTime":"2019-10-08T09:58:00","review":"Jens a gem! I have rented here in the past and she's always been superhepful, Keeps bringing me back to store with this facility.","source":"Google","submissionTime":"2023-09-15T00:00:00","userName":"Dylan R."},{"reviewId":"70dfdeea-c900-4e17-9f69-a316241318b5","range":0,"rating":5,"reply":"Hi Sangkan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-09-10T08:40:00","review":"Clean,professional staff and affordable…been using their service for 2nd year now","source":"Google","submissionTime":"2023-09-09T00:00:00","userName":"Sangkan J."},{"reviewId":"47b51abb-322c-4fe4-ae16-38360730c499","range":0,"rating":5,"reply":"Thank you for your feedback, Mike! Providing renters with clean and convenient facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-09-02T14:18:00","review":"Clean, convenient facility","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Mike V."},{"reviewId":"e2e055a2-9b95-405b-abaf-ec92ea9c2780","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Eric! We're so happy to hear Leann was able to make your rental process easy! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2023-08-26T09:33:00","review":"Leann was super helpful at getting me set up for my storage unit there. Made rhe process very easy and gave great directions to where my unit was. The unit itself was clean and has easy access. Definitely would recommend this place for storage of vehicles and any other items you want to keep clean and safe.","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Eric P."},{"reviewId":"db523915-b6b3-49aa-a36c-b1b2e9b5f84f","range":0,"rating":5,"reply":"Thank you, David. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-08-24T11:35:00","review":"Great facility great manager!","source":"Google","submissionTime":"2023-08-24T00:00:00","userName":"David B."},{"reviewId":"cc6139e4-4d4f-4d98-95cb-ee57dc2f11cc","range":0,"rating":5,"reply":"Thank you, Vinnie. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-08-24T11:36:00","review":"Outstanding in every way!","source":"Google","submissionTime":"2023-08-24T00:00:00","userName":"Vinnie B."},{"reviewId":"aeb983a6-5244-402e-9b05-4a032d5a52aa","range":0,"rating":1,"reply":"Hi Mr, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at 888-storage?","replyTime":"2023-08-17T13:21:00","review":"The lady who works there is extremely kind and nice, but there is a major security flaw that was exploited in order to steal things out of my storage unit. On the units that are inside the buildings have gaps above the entrance threshold to your unit that are haphazardly blocked off with two Thin easily removable flat pieces of metal about an inch wide all you would need is a ratcheting wrench and a socket to take those down and hop into anybody's unit. And once they're done stealing they just bolt everything back up and leave the scene of the crime without a trace of a crime even happening and it could be months before you realize someone has trampled through all your stuff and there's no video footage of it because they only have so much memory to allocate for video storage so generally they keep about 2 weeks of video storage and then the system reuses the memory. I believe that Gap above the entrance to the unit is to allow the sprinklers that are on the inside of the unit to shed some water into the hallways through that Gap. Ultimately they compromised their security and traded it in for cheaper cost to build these units. This was over a year and a half ago, and I just got my insurance check after shaking the coconut tree for half the time it happened to go. I wanted to do the company right by making sure I knew exactly what was taking I wanted to get a full inventory of what I had so I pushed off dealing with the insurance company immediately even though I filed everything and got the police report done I was waiting till I moved to sift through all my belongings and get an exact idea of what was taken so nobody had to overpay for the thieving scoundrels. ill finish this story later.","source":"Google","submissionTime":"2023-08-16T00:00:00","userName":"mr s."},{"reviewId":"f36c5014-3238-4104-9970-6a1394f7908d","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Joseph. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (303) 791-9900 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2023-08-11T10:49:00","review":"Place is very clean - run well.  Liked the location but user beware of the price increases after you move past 3 months.   Big increases much more than others once I looked into it.","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"Joseph B."},{"reviewId":"4a1ba634-9430-49b2-8e5e-abfcb909baa7","range":0,"rating":3,"reply":"Hi Jake, we're truly sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to send us your feedback. It's disappointing to know we lost your business but appreciate you taking the time to let us know where we failed! Please don't hesitate to reach out to us at 888-storage to discuss this further or if you would like to reconsider storing with us.\n","replyTime":"2023-02-10T12:24:00","review":"Debbie did a great job and was able to get me all straightened out with my rental at a great price. Will update the review in a few months after storing things here!\n\nUpdate: ended up moving my things out and adjusting my stars down to 3 because this storage facility plays with the money/rate part far to much. My rate went from around $55 to over $80 after my first 3 months which was cited as an online, move-in promotion which was understandable despite being about a 50% increase. The other issue is that they mentioned other increases within the year and they seemed to have this idea that it was all fluid; it could go up $5 or $20+ and there was no way to tell. It was just odd. We found place that was less expensive with very straight forward pricing.","source":"Google","submissionTime":"2023-08-07T00:00:00","userName":"Jake B."},{"reviewId":"66381216-49e9-4130-8b48-dbd584565eec","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Extra Space Storage. We strive to provide friendly and knowledgeable service to all our customers, and we're delighted to know that we met your expectations. Please don't hesitate to reach out if you have any further questions or concerns. We greatly value your feedback!\n","replyTime":"2023-07-31T16:19:00","review":"Very Friendly and knowledgeable. Always on hand wen you have a question or concern.","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Betsy M."},{"reviewId":"ede40813-bf77-442b-b42e-3c95232fcb23","range":0,"rating":5,"reply":"Hi Leah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leanne!  Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-07-28T09:37:00","review":"Leanne is so friendly, helpful, professional, and prompt. The service has been so simple, I would strongly recommend this facility to anyone that values strong customer service!!","source":"Google","submissionTime":"2023-07-28T00:00:00","userName":"Leah P."},{"reviewId":"b31c5b0e-2cab-44ef-8fdc-9019551b4943","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"LeAnne is amazing :)","source":"Google","submissionTime":"2023-07-25T00:00:00","userName":"Hannah T."},{"reviewId":"c5807219-0acb-47d2-806d-7974c94316b8","range":0,"rating":5,"reply":"Hi Gail, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team is very attentive and take care of you. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-21T10:07:00","review":"Very nice and clean units and property. They are very attentive and take care of you here and keep the storage units secure from any possible outsiders","source":"Google","submissionTime":"2023-07-21T00:00:00","userName":"gail l."},{"reviewId":"a6e5222f-1415-4b33-9aee-227cf26113ae","range":0,"rating":5,"reply":"Thank you for the review, Curtis! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-07-17T14:35:00","review":"Very attentive, very clean, friendly staff.","source":"Google","submissionTime":"2023-07-17T00:00:00","userName":"Curtis Z."},{"reviewId":"0df247da-175c-4a02-aa57-674c4e11513c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Colby! We're happy we were able to provide a smooth rental experience. We're glad our team was extremely friendly. Feel free to stop by the office if you need anything! ","replyTime":"2023-07-17T09:21:00","review":"Very quick and easy process with extremely friendly staff.","source":"Google","submissionTime":"2023-07-16T00:00:00","userName":"Colby H."},{"reviewId":"ab29d888-88a3-487c-bc8b-4a0dcfa503a5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kathy! We're glad you had a positive experience storing your belongings with us. Don't hesitate to reach out if you have any questions!","replyTime":"2019-03-29T10:40:00","review":"LeAnn gave outstanding service. She is professional, helpful and courteous. Thank you for your help today!","source":"Google","submissionTime":"2023-07-13T00:00:00","userName":"Kathy H."},{"reviewId":"667b61b1-72c1-4184-bd0b-73dca1add39a","range":0,"rating":5,"reply":"Thank you Allan so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Extra Space Storage. Our team strives to provide exceptional customer service and we're delighted to know that we could exceed your expectations. We genuinely appreciate your kind words about our courteous and friendly staff, as well as our outstanding communication. If you ever need storage services in the future, please don't hesitate to reach out to us at (303) 791-9900. We value your recommendation and we'll continue to work hard to ensure your assets are well taken care of.","replyTime":"2023-06-30T17:27:00","review":"i would thoroughly recommend this company. They went above and beyond when it comes to looking after my assets and were always courteous, and friendly. Their communication is outstanding. This is the only place i would ever use in the future. Thank you Extra Storage. you are the best","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Allan G."},{"reviewId":"18b8bb64-1afe-40f5-842b-329df5f7e275","range":0,"rating":5,"reply":"Thank you, Cindy! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! As always, we're here to help at 888-storage whenever you need us. \n","replyTime":"2023-06-29T11:43:00","review":"Very clean facility outside and indoor hallways. Manager is a lovely person. Explains signing up and closing out account accurately. I would rent here again","source":"Google","submissionTime":"2023-06-29T00:00:00","userName":"Cindy F."},{"reviewId":"8325539e-99c6-4313-b16b-b80ef012bce2","range":0,"rating":5,"reply":"Rachel, Thank you for taking the time to share your experience with Extra Space Storage. We are pleased to hear that Culley provided you with efficient and outstanding customer service during your transfer to a new unit. We appreciate your business and hope to continue to exceed your storage needs in the future. If you have any further questions or concerns, please don't hesitate to reach out to us at (303) 791-9900.","replyTime":"2023-06-26T10:43:00","review":"I rented a unit online and when I got there it was obvious that it would not be the right size for me. Culley helped me get transferred into a new unit quickly, efficiently, and with outstanding customer service.","source":"Google","submissionTime":"2023-06-26T00:00:00","userName":"Rachel W."},{"reviewId":"05eb8203-0395-4790-8f84-9f1d2f3e0598","range":0,"rating":5,"reply":"Thank you for the review, Cheryl! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-06-24T14:24:00","review":"~Very Pleasant Experience, Manager is most *Helpful &\n*Professional…\n~Going the Extra Helpful Mile …when Needed\n\nCheryl Tensfeldt","source":"Google","submissionTime":"2023-06-24T00:00:00","userName":"Cheryl T."},{"reviewId":"1ef215be-1ff5-4144-bda1-f3711778dead","range":0,"rating":5,"reply":"Hi Ms.!Thank you so much for the positive review. We know our customers value clean facilities and excellent customer service so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (303) 791-9900 or stop by the facility! ","replyTime":"2023-06-22T10:21:00","review":"Excellent customer service and very clean storage spaces","source":"Google","submissionTime":"2023-06-22T00:00:00","userName":"Ms. M."},{"reviewId":"93bd9a1a-09cd-4c36-9351-345eec9f4190","range":0,"rating":5,"reply":"Hi Victoria, thank you for your review. We're glad our employee was very kind, showed you how to access everything, and gave you different tips. Please stop by the office or call us at 888-STORAGE if we can help you with anything! ","replyTime":"2023-06-21T18:41:00","review":"First impression has been great! The lady at the desk was very kind and showed me how to access everything given I’ve never had  storage unit before. She gave me different tips that I would have for sure struggled with had I been by myself. I look forward to using this place!","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"Victoria P."},{"reviewId":"0fc104ad-a993-4ff3-bfb4-ca737a50171a","range":0,"rating":5,"reply":"Thanks, Danielle! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility!   \n","replyTime":"2023-06-19T18:13:00","review":"This platte canyon location and the manager have been soo accommodating very easy to work with just all around awesome!","source":"Google","submissionTime":"2023-06-19T00:00:00","userName":"Danielle P."},{"reviewId":"9d3c6796-6538-482e-8585-4ef3750a48e5","range":0,"rating":5,"reply":"Thanks for the awesome review, David! We work hard to meet the expectations of our customers, and we're happy to hear Leann hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-06-17T14:32:00","review":"Leann was fantastic","source":"Google","submissionTime":"2023-06-17T00:00:00","userName":"David S."},{"reviewId":"0c842e5c-8ef5-4d3c-8496-5aec38125db8","range":0,"rating":5,"reply":"We think Leeann is great too! Thanks for the positive review, Harlan. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-03-08T08:24:00","review":"Leeann is outstanding !!! It's always clean, she and her staff are constantly helpful and lovely!!!","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Harlan B."},{"reviewId":"c457b091-1821-45ba-a495-5d47dde85df3","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Ae! We pride ourselves on having a helpful, professional staff and are thrilled to hear your experience with Christina reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!","replyTime":"2020-02-25T14:06:00","review":"Leann is outstanding!!! She is always professional, kind, smiling, helpful and the entire property is sparkling clean!!! Thank you Leann!!!","source":"Google","submissionTime":"2023-06-15T00:00:00","userName":"A B."},{"reviewId":"c06244dc-00e9-4f8e-9d6b-2c9673140f04","range":0,"rating":5,"reply":"Shayao, Thank you for taking the time to leave a review for Extra Space Storage. We're glad to hear that Leanne provided you with excellent customer service. We appreciate your recommendation and hope to continue to exceed your expectations in the future. If you ever need any assistance or have any further questions, please don't hesitate to give us a call at (303) 791-9900.","replyTime":"2023-06-11T10:38:00","review":"Leanne was great. Walked us thru all the options. Even showed us an actual unit to show us the size!\n\nShe even gave us all the pricings for the different size units. It's like she was shopping us!\n\nI'd recommend working with Leanne if you need to find the best storage unit for your needs.","source":"Google","submissionTime":"2023-06-15T00:00:00","userName":"Shayao M."},{"reviewId":"984a2be4-2f5e-4280-99e4-49052c92b715","range":0,"rating":5,"reply":"We're thrilled to hear that Leann provided you with exceptional customer service. We appreciate your business and look forward to continuing to meet your storage needs. Give us a call at 888-STORAGE if you need any future assistance. ","replyTime":"2023-06-15T11:06:00","review":"Leann was incredible, sooo professional and kind. Thank you very much!","source":"Google","submissionTime":"2023-06-15T00:00:00","userName":"Annalise E."},{"reviewId":"45c97553-3f69-46e0-8fe5-2af49b39a6e0","range":0,"rating":5,"reply":"Thank you for the review, Alex! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out any time at 888-storage.  ","replyTime":"2023-06-13T12:54:00","review":"Great Choice of storage with great customer service","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Alex F."},{"reviewId":"a7f4e75b-290a-4280-a8d8-6083784ba8bb","range":0,"rating":5,"reply":"Hi Chano, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2023-06-14T08:25:00","review":"The best customer service thank you plus nice and clean","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Chano N."},{"reviewId":"a9dfdd95-eb72-44f7-89fc-5b2497ad81ca","range":0,"rating":5,"reply":"Thank you for the excellent rating, Scott! We're happy Leanne were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.","replyTime":"2023-06-12T09:47:00","review":"Signed up online and received a call from Leanne who was very nice and made sure I was all set to move in. Easy!","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Scott A."},{"reviewId":"18277689-066b-4a96-85d5-518c0f5a059e","range":0,"rating":5,"reply":"Hi Brian, thanks so much for your review! We are thrilled to hear your first-time experience was excellent. We're glad our team was friendly, professional and efficient. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-13T08:26:00","review":"Excellent first time experience. Friendly, professional and efficient with their processes….","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Brian P."},{"reviewId":"d89ed6a1-18e8-4064-ae96-76ca33b12d1a","range":0,"rating":5,"reply":"Hi Stacey, Thanks for being a loyal customer, and for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leeann and her team! We look forward to working with you again in the future. Give us a call at 888-storage anytime!","replyTime":"2023-06-09T08:25:00","review":"We have rented this unit for over 2 years & every time I call Leeann & the rest of the crew are so FRIENDLY & HELPFUL!!!  They treat me & my twin as family & I have appreciated the Exceptional customer service that we have received both on the phone & in person.  We were even able to use the moving van they have Onsight which was Extremely useful when we were not able to find friends with trucks to help us!  I am SO Sad that I can not take this company with me to Northern Colorado!  I will Definitely use them again in the future & also refer them to Everyone I know!  :)","source":"Google","submissionTime":"2023-06-08T00:00:00","userName":"stacey a."},{"reviewId":"511c60c1-1b20-42ad-996a-41f8c52bc098","range":0,"rating":5,"reply":"Thank you for the kind words, Cyrus. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-06-03T17:30:00","review":"Amazing place!! Staff is amazing, especially Leann. Would absolutely recommend this place","source":"Google","submissionTime":"2023-06-03T00:00:00","userName":"Cyrus W."},{"reviewId":"ec3c4def-34e3-4832-b85b-1739c21a6b5e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Missy! We're so happy to hear our manager Leann was able to make your rental process hassle-free! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2023-06-01T15:23:00","review":"Leann is amazing! She is very helpful,  accommodating,  quick to respond and a real pleasure to work with.  Thanks, Leann!!","source":"Google","submissionTime":"2023-06-01T00:00:00","userName":"Missy M."},{"reviewId":"cb2d1483-d653-47ac-b677-9486ba5f7977","range":0,"rating":5,"reply":"Thank you for the kind words, Angela. We're glad LeAnn has been wonderful and as helpful as can be! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-06-02T10:04:00","review":"LeAnn was wonderful. She helped me get into a new unit right away and help set my move out date for a different extra space facility that I was at prior. She was helpful and kind and made it an easy experience!!","source":"Google","submissionTime":"2023-06-01T00:00:00","userName":"Angela I."},{"reviewId":"e437a2f1-3eeb-4d38-bd8d-891aa3a97552","range":0,"rating":5,"reply":"Hello, Giovanni. Thank you for the review. We're so glad Leanne could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-05-31T13:10:00","review":"Leanne was awesome! She really helped out my family when we needed it the most! Thank you for all your help!","source":"Google","submissionTime":"2023-05-31T00:00:00","userName":"Giovanni D."},{"reviewId":"78e6173c-93c0-489b-963a-38f57dc51c37","range":0,"rating":5,"reply":"Teresa, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you need anything, do not hesitate to reach out at 888-storage. \n ","replyTime":"2023-05-30T18:16:00","review":"excellent service from the phone call to the delivery of the storage","source":"Google","submissionTime":"2023-05-30T00:00:00","userName":"Teresa C."},{"reviewId":"b089b513-5968-4413-b4ca-e2435ba979af","range":0,"rating":5,"reply":"Hi Joshua, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-05-24T17:13:00","review":"Excellent service here with a smile and cleanliness is as good as it can get!","source":"Google","submissionTime":"2023-05-24T00:00:00","userName":"Joshua B."},{"reviewId":"f25a761b-c0cb-4e32-a5f7-ecf891b726d0","range":0,"rating":5,"reply":"Hi Emily, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2023-05-06T13:01:00","review":"Customer service was top tier!","source":"Google","submissionTime":"2023-05-06T00:00:00","userName":"Emily R."},{"reviewId":"e646fdf5-da2d-4d0b-b285-d159641e1ad8","range":0,"rating":5,"reply":"Hi Tariq, thank you so much for your kind words. We know you have many options for storing your belongs, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-05-05T11:29:00","review":"Very clean, and easy to access. The booking process was convenient as well.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Tariq B."},{"reviewId":"358945a7-b33e-4464-87fe-67afb78fdbc1","range":0,"rating":1,"reply":"Thank you for leaving us a rating, Scot. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (303) 791-9900 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2023-05-01T18:28:00","review":"When I first rented my storage unit, the cost was a reasonable $70 per month for a 5x10. However, after just one year, the price has more than doubled to an astonishing $147 per month. This sudden and substantial hike feels like a bait-and-switch tactic, which has left me feeling cheated and deceived.\n\nWhat's more, I discovered that I could cancel my current unit and rent a new one at the same facility for the original $70 rate. This seems like an exploitative practice, as it forces customers to go through the inconvenience of moving their belongings to a new unit just to avoid an unwarranted price increase.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Scot j."},{"reviewId":"14bfb5c5-0a00-4137-b9d8-8c6de43739f1","range":0,"rating":5,"reply":"Thanks Dwight! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  Let us know if you have questions at 888-storage.\n","replyTime":"2023-04-28T09:36:00","review":"The process was very easy and convenient!\nThey are polite and professional with\nthe procedures. I would definitely recommend them!","source":"Google","submissionTime":"2023-04-28T00:00:00","userName":"Dwight H."},{"reviewId":"cdba1d26-bdd6-4a97-9f3c-9e2623f4b685","range":0,"rating":5,"reply":"Thank you for the kind words, Roderick. We're glad our manager Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-04-27T14:14:00","review":"Leann was Friendly and helpful during move . Pleasure to deal with!! Thanks","source":"Google","submissionTime":"2023-04-27T00:00:00","userName":"Roderick M."},{"reviewId":"217e8301-7e3e-4e01-9e7a-bdc1d391e777","range":0,"rating":5,"reply":"Thank you for the kind words, Oohalexkillem. We're glad Leann has been pleasant, knowledgeable, and able to provide you with an easy rental process! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-04-26T10:47:00","review":"Leann Herndon was an absolute pleasure to work with! Super knowledgeable made the process super easy.","source":"Google","submissionTime":"2023-04-26T00:00:00","userName":"OOhALEXKIllEM R."},{"reviewId":"e24615fb-1cfc-4b38-80d8-b3ce73ed05d3","range":0,"rating":5,"reply":"Hi Krystalyn, thank you for sharing the positive experience you had at Extra Space Storage! The recommendation means the world to us. We are glad to meet your storage needs! Feel free to reach out any time at 888-storage.  ","replyTime":"2023-04-24T13:48:00","review":"Great storage experience; lovely customer service, clean, easy drive up access - all good things to say! Especially the customer service and cleanliness, Culley helped me in the office and was so great. Highly recommend this location!","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"Krystalyn L."},{"reviewId":"79267b41-3541-4277-b682-942d91a53143","range":0,"rating":5,"reply":"Hi Monica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leanne! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-22T12:33:00","review":"Leanne at Extra Space Storage in Littleton has been incredibly helpful in the storage rental process. She has been quick and thorough with communication. The space is perfect for my rental needs.","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Monica S."},{"reviewId":"0974a550-11de-4d0e-a7d7-0a945a778a92","range":0,"rating":5,"reply":"Thanks for the awesome review, Kristin! We work hard to meet the expectations of our customers, and we're happy to hear Leanne hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-04-20T12:07:00","review":"Extra Space has done a great job helping us figure out what we need and where it’s available, and to be prepared to show up with a whole moving truck full of household goods. Thank you, Leanne!","source":"Google","submissionTime":"2023-04-20T00:00:00","userName":"Kristin B."},{"reviewId":"4b837912-31ff-4944-a35c-13fbece6abfb","range":0,"rating":5,"reply":"Thank you for the kind words, Rebecca. It's great to know our team has been helpful, friendly, and great at keeping our property clean. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-04-19T18:29:00","review":"Units are clean. Staff is very helpful and friendly.","source":"Google","submissionTime":"2023-04-19T00:00:00","userName":"Rebecca W."},{"reviewId":"f9593321-ee26-45f8-a010-c040274c02d2","range":0,"rating":5,"reply":"Thanks for the awesome review, Cortney! It's wonderful to know our team provided you with great customer service! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-04-15T12:16:00","review":"Excellent customer service, friendly staff. They have made the move in and move out processes easy.","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Cortney W."},{"reviewId":"556ee609-165e-4e3e-829e-b75deab96d44","range":0,"rating":5,"reply":"Our team is grateful for your rating, Sonora! Thank you for being a loyal Extra Space Storage customer! ","replyTime":"2022-11-02T13:57:00","review":"Leanne was so helpful! Needed to upgrade my storage unit and she helped me get the exact storage space I needed. Fast and efficient! Highly recommend!\n\nUpdated on 4/7/23:\nThis was a great place to store all my belongings, but the only thing that was a little upsetting was they raised my rent by almost $70 more a month with little notice. Other than that, the people that work there are wonderful and very helpful, and I felt my storage unit was safe and secure. Great location as well!","source":"Google","submissionTime":"2023-04-07T00:00:00","userName":"Sonora P."},{"reviewId":"58994b8f-2a5b-4fe3-858a-1218987626fa","range":0,"rating":5,"reply":"Hi Amy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leeann! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-03-18T14:56:00","review":"Been renting for years and decided to get another for a massive clean out of the house. Leeann was incredible and super helpful. The entire process took maybe 10 minutes. Love that these units are clean and well care led for. The on-site staff is always helpful and knowledgeable. Thank you!!!","source":"Google","submissionTime":"2023-03-18T00:00:00","userName":"Amy M."},{"reviewId":"39123b00-fe01-41d4-aad5-145c66dbfd30","range":0,"rating":5,"reply":"Thank you for your feedback, Greg! Providing renters with clean and secure facilities is our top priority. We're glad Leann was able to meet your storage needs. Thanks for being a loyal customer! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-05-06T17:52:00","review":"We have been customers at Extra Space for 12+ years now and the staff has always been wonderful.  LeAnn will always go above and beyond to make sure the clients/renters are happy and that the area is clean and safe.  If you are looking for a storage unit, look no further.  Call Extra Space!\n\nGreg Bobich","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Greg B."},{"reviewId":"faa45d0c-7a49-486d-a7b2-855ffe906c47","range":0,"rating":5,"reply":"Thank you for the kind words, Kit. We're glad LeAnn and Don have been professional and helpful to work with! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-03-11T09:25:00","review":"LeAnn and Don are very professional and always helpful. Whenever we have storage needs we call on them at Extra Space Storage on S Platte in Littleton. I highly recommend them!","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Kit B."},{"reviewId":"f9c5c18f-6fe1-4e4e-894c-fb4876db81aa","range":0,"rating":5,"reply":"Thank you for the review, Casey! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-03-08T09:58:00","review":"Easy setup, friendly staff!","source":"Google","submissionTime":"2023-03-08T00:00:00","userName":"Casey S."},{"reviewId":"6844b995-ede1-4a07-a3bd-c5ad78b56b9d","range":0,"rating":5,"reply":"Thank you for the kind words, Stephen. We're glad Leanne has been efficient and helpful! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-03-08T12:39:00","review":"Leanne was very efficient and help me to get into my unit quickly. Their prices were very reasonable and I look forward to doing business with them again in the future. Thank you.","source":"Google","submissionTime":"2023-03-08T00:00:00","userName":"Stephen K."},{"reviewId":"c484c88e-064f-471f-81f6-b8f4ba4313c5","range":0,"rating":5,"reply":"We think Leeann is great too! Thanks for the positive review, Harlan. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-03-08T08:10:00","review":"Leeann is outstanding !!! It's always clean, she and her staff are constantly helpful and lovely!!!","source":"Google","submissionTime":"2023-03-07T00:00:00","userName":"Harlan B."},{"reviewId":"b95eff00-cebb-4a79-afb1-bf61ac6c06d9","range":0,"rating":5,"reply":"Thank you for the kind words, Kathleen. We're glad our team has been helpful and kind! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-03-07T11:04:00","review":"The online reserve process was easy. When coming into the office to view the unit and finalize the details, the office administrator was extremely helpful and nice. I would recommend this location!","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"kathleen h."},{"reviewId":"0d1b230d-f8f1-4a22-ab3d-2db823e34a0d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Matt. We are glad Leanne was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-03-03T16:22:00","review":"Was in and out in 15 minutes. Leanne was incredibly helpful, professional, and got me situated with the right unit for the  right price. Wonderful customer service.","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"Matt F."},{"reviewId":"3f3ef23e-0284-4a15-9f3b-ed65e48bb9e9","range":0,"rating":5,"reply":"Thank you for the kind words, Lorrissa. We're glad Don has been nice and as helpful as can be! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-03-02T10:16:00","review":"Don in the office was fantastic! So helpful and so nice. He walked us through the online process. We are helping my daughter rent a unit here and so far we couldn't be happier with the experience.","source":"Google","submissionTime":"2023-03-02T00:00:00","userName":"Lorrissa N."},{"reviewId":"998cbf65-1cd1-45fc-bffd-e5af17fa52cc","range":0,"rating":5,"reply":"Thank you for the kind words, Tina. We're glad Leanne and Don have provided you with great customer service! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-02-23T10:35:00","review":"Outstanding customer service! Leanne is so lovely and Don is an absolute gem.","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"TINA R."},{"reviewId":"527d7944-e17f-42ba-baa2-b1baabb181f7","range":0,"rating":5,"reply":"Hi Amber, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2023-02-22T10:33:00","review":"I stored previously at this location. I had no issues and customer service was great. Would use this location again if I ever need to store anything again.","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Amber B."},{"reviewId":"419b6154-4165-4a1c-8208-83cd3a867534","range":0,"rating":5,"reply":"Thank you for your feedback, Cindy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if you have questions at 888-storage.","replyTime":"2023-02-19T08:05:00","review":"Great place to store your things! The staff is AMAZING and they were very accommodating to my needs. Clean units, gated and with security cameras! I give this business located near c470 in Littleton, 5 stars!","source":"Google","submissionTime":"2023-02-19T00:00:00","userName":"Cindy G."},{"reviewId":"75fc10d4-1f30-4ce0-820d-fe0b4c138cfb","range":0,"rating":5,"reply":"Thanks for the awesome review, Dennis! We work hard to meet the expectations of our customers, and we're happy to hear Leann and Don hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-02-18T14:50:00","review":"Great people! Leann and Don are always so nice when we come in. Makes paying your bill a much better experience when people are friendly and funny. We store seasonally for work, and we're going to keep coming back.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Dennis E."},{"reviewId":"0e889aa2-0cdb-44a0-b4d6-7ba252ac87b9","range":0,"rating":5,"reply":"Thanks for the awesome review, Sabrina! We work hard to meet the expectations of our customers, and we're happy to hear Leann hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2023-02-17T14:47:00","review":"Leann was awesome. Very quick response.","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Sabrina T."},{"reviewId":"e84f24b2-2e6a-43e4-a178-b1dc10465e29","range":0,"rating":5,"reply":"Hi Kastle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Don and Leanne! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-02-17T16:02:00","review":"Don and Leanne are fantastic!!! Absolute best in the business. They are so friendly and so knowledgeable! Don found exactly the unit I needed and answered all of my questions start to finish. Stayed a little late to help with my lease, made the whole experience really pleasant! Ten-thousand stars.","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Carla O."},{"reviewId":"990b9963-8894-48df-a94a-75ce2789e73c","range":0,"rating":5,"reply":"Thank you for the kind words, Jake. We're glad Debbie was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-02-10T12:13:00","review":"Debbie did a great job and was able to get me all straightened out with my rental at a great price. Wil update the review in a few months after storing things here!","source":"Google","submissionTime":"2023-02-10T00:00:00","userName":"Jake B."},{"reviewId":"a9d8dded-ae59-40e2-8f34-ec3ad282b5df","range":0,"rating":5,"reply":"Thank you for the review, Elizabeth! We pride ourselves on having a friendly, accommodating staff and are so happy Leann was able to assist you! Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-02-01T12:09:00","review":"Leann was so wonderful! She greeted us kindly and took us to different sized units so we could figure out what size we needed. She was very genuine and so easy to work with. Definitely made us comfortable renting a space ??","source":"Google","submissionTime":"2023-02-01T00:00:00","userName":"Elizabeth C."},{"reviewId":"ad369b61-a99e-4809-a967-bc699743689e","range":0,"rating":5,"reply":"Thank you for the review, Toni! We pride ourselves on having a helpful, accommodating staff and are so happy Leann and Donald were able to assist you! Your business is appreciated. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2023-01-27T10:49:00","review":"Our company has utilized storage units at the Littleton Colorado location on Platte Canyon for probably 20 or so years.  Having several units to store required company documents for a certain length of time, we are now down to 2 units.  The staff has always been accommodating and helpful on an everyday basis and also with some custom problem solving situations.  I'd like to compliment the current manager Leann Herndon and assistant manager Donald Gorton.  They've been terrific in everyway and it shows they care and enjoy what they do.  Thank you!","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Toni W."},{"reviewId":"7ada09fe-d1ee-4022-af7b-2b836c461a19","range":0,"rating":5,"reply":"Thank you for the kind words, Ed. We're glad our team was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-01-27T10:47:00","review":"Extremely helpful!","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Ed S."},{"reviewId":"1040b02b-b013-4006-942c-3d5713f71c09","range":0,"rating":5,"reply":"Thank you for the kind words, Carol. We're glad our team was friendly, courteous, and knowledgable! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-01-26T12:12:00","review":"Manager very friendly, courteous and knowledgeable.","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Carol W."},{"reviewId":"40bd778b-9dd9-4514-b68e-e4ca08fc398b","range":0,"rating":4,"reply":"Thank you for your feedback, Master! We love to hear that our customers are happy with Extra Space. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-01-24T15:23:00","review":"Good deals are online.   If you walk in you get the regular price.  Check online first before coming in.   Always a better deal that way.","source":"Google","submissionTime":"2023-01-24T00:00:00","userName":"Master"},{"reviewId":"0e89466b-7e54-4570-ab37-29795e2616ad","range":0,"rating":5,"reply":"Thank you for your feedback, Jon! Providing renters with clean, secure, accessible facilities is our top priority. We're glad you feel good about storing with us. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-01-24T09:23:00","review":"WE COULD NOT BE HAPPIER, PLACE IS CLEAN, EASE TO ACCESS\nGOOD PEOPLE, SECURE, HONST MANAGMENT, GOOD VALUE.","source":"Google","submissionTime":"2023-01-23T00:00:00","userName":"jon g."},{"reviewId":"33f0ba80-805a-4f5f-8f5f-e252de8910da","range":0,"rating":5,"reply":"Thank you for your feedback, Heather! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-01-20T10:23:00","review":"Best storage space I have used.  Easy to get a hold of. Nice facility.  Wonderful employees and very reasonable rates!  Thank you!","source":"Google","submissionTime":"2023-01-20T00:00:00","userName":"Heather T."},{"reviewId":"389a8f8b-9114-4fdb-bd3e-026eef743943","range":0,"rating":5,"reply":"Thank you for the kind words, Daniel. We're glad Leanne and Don were a big help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2023-01-19T12:49:00","review":"Leanne and Don were very helpful and showed genuine care for my situation. Great service thus far.","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"Daniel G."},{"reviewId":"1b9c1691-e0a0-4c09-ac5e-bf523c66120c","range":0,"rating":5,"reply":"Hi Trey, thank you for your review. We're glad Leann listened to what you needed and gave you the answers you needed. We are thrilled to hear your experience was wonderful. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-15T07:13:00","review":"Very happy we found Extra Space.  And very happy we met Leann.  She listened to what we needed and gave us the answers we needed.  Wonderful experience.","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"Trey D."},{"reviewId":"5dbeee2c-fd62-4d64-88b4-ef40df60fd0e","range":0,"rating":5,"reply":"Thanks for the positive review, Shelly! We are glad you had a great experience with LeeAnn and the team.  Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-09-23T10:31:00","review":"This location, S Platte Canyon Rd is very clean and tidy. Great location. LeeAnn and her staff were very friendly and easy to work with.","source":"Google","submissionTime":"2023-01-11T00:00:00","userName":"Shelly K."},{"reviewId":"66f18971-ad00-4574-b6f4-08db80554fb9","range":0,"rating":5,"reply":"Thanks for the review, Marcus! We are glad you feel good about storing with us. Feel free to swing by your local office for any further assistance!\n","replyTime":"2023-01-10T14:53:00","review":"I loved the service and the gentle man at the desk was quite nice.","source":"Google","submissionTime":"2023-01-10T00:00:00","userName":"Marcus B."},{"reviewId":"8d6837cd-83b1-499d-852a-e0919aa8aee2","range":0,"rating":5,"reply":"We think Leann and Don are great too! Thanks for recommending us, Blair. Providing renters with clean and secure facilities is our top priority. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-09T14:41:00","review":"This is definitely a good storage location. Leann and Don are awesome and both very helpful. The facility is clean and in a safe area as well. I would recommend this location to anyone looking to store their stuff!","source":"Google","submissionTime":"2023-01-09T00:00:00","userName":"Blair G."},{"reviewId":"54658892-9cb4-4469-abf7-974b35e9e176","range":0,"rating":5,"reply":"Hi Steve, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2023-01-06T11:48:00","review":"Good service,  always clean.","source":"Google","submissionTime":"2023-01-06T00:00:00","userName":"Steve R."},{"reviewId":"d340a602-7fdf-4c87-8cae-4e1af5cfc860","range":0,"rating":5,"reply":"Thank you for the kind review, Jill. We're glad Leann was efficient and kind to work with! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-12-30T13:31:00","review":"Leeann is A Delightful Person. She Is Always Kind And Efficient . I  Highly Recommend  Extra Space and Storage. Sincerely. JILL MONROE","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"Jill M."},{"reviewId":"8564c5bd-f7b5-4078-88dc-fb6bd68ba56d","range":0,"rating":5,"reply":"Hi Rebecca, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2022-12-21T10:56:00","review":"Amazing big storage unit: super clean, wide drives, well insulated, easily accessible, and super friendly & helpful staff! If only there was a storage unit facility like this in Elko, Nevada!!","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"Rebecca W."},{"reviewId":"7c475106-010f-4d7c-a664-ba1c117d9012","range":0,"rating":5,"reply":"Thank you for the kind words, Jason. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-12-07T09:18:00","review":"Great Service by Leann onsite and easy to work with.","source":"Google","submissionTime":"2022-12-07T00:00:00","userName":"Jason W."},{"reviewId":"ca9fec30-6503-4594-b39e-0d0216b71330","range":0,"rating":5,"reply":"John, you are kind for taking the time to recognize outstanding Extra Space Storage employees! Leanne from our Littleton location is an asset to our team and we're so glad that we have hardworking employees like her. Give us a call at (303) 791-9900 or stop by the office if you need anything!","replyTime":"2019-11-12T17:05:00","review":"Leanne at Platter Canyon, Littleton, CO is a very responsive and supportive site manager.  I have multiple storage units in 3 other states and this facility stands above them all.  She has been very helpful on several matters and always ready to  support;.  As the most recent new site manager she has picked up from the previous site manager in a seamless manner.  Always a pleasure to see her when I make my in office payments.  JRJ","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"John R."},{"reviewId":"0707480c-2580-4ab9-9f6d-2ec055e01378","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Alicia. We're committed to being your go-to stop for all your local storage needs! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We think our team is great too! Stop by our office if you need anything in the future! \n","replyTime":"2022-12-02T10:14:00","review":"This place is a great place to store your stuff!!!! Everything is well lite and units are super clean (no bugs). All the staff are wonderful and ever friendly. This is the place to go if you need more storage","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"Alicia O."},{"reviewId":"68fc5d01-f40d-4fba-b458-b6b0d07cd761","range":0,"rating":1,"reply":"Hi Greg, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review. If you would like to tell us a bit more about your experience, please give us a call at 888-storage! ","replyTime":"2022-11-19T14:49:00","review":"I can't say that I've ever actually used Extra Space as a customer.  I pulled into the parking lot and had a weird experience with someone who I assume was a staff member.  Can say that I probably won't personally use them for storage either after that experience.","source":"Google","submissionTime":"2022-11-19T00:00:00","userName":"Greg K."},{"reviewId":"d4c2805b-6448-421e-9d55-ec34603443c0","range":0,"rating":5,"reply":"Thank you, Kate. We're thrilled you had a positive experience with Leann at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-11-08T18:46:00","review":"Leann was great and provided friendly & professional service!!! I would recommend this location to my family & friends","source":"Google","submissionTime":"2022-11-08T00:00:00","userName":"Kate J."},{"reviewId":"531c3139-d2dc-4e98-899d-4b62abf510b1","range":0,"rating":5,"reply":"Hello, Gary. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2022-10-17T18:18:00","review":"Very helpful and nice!","source":"Google","submissionTime":"2022-10-17T00:00:00","userName":"Gary w."},{"reviewId":"d4027368-8b89-4094-bbc1-0ed216e795fd","range":0,"rating":5,"reply":"Hello Neill, thank you for your positive rating!  Please stop by our office or call us at (303) 791-9900 if you have any questions.","replyTime":"2022-07-15T21:55:00","review":"It's awsome","source":"Google","submissionTime":"2022-10-07T00:00:00","userName":"neill b."},{"reviewId":"8034b562-753a-40bf-ab58-3afbf970f854","range":0,"rating":5,"reply":"Thank you for the kind review, Kim. We're glad Leann was helpful and able to make your rental process quick and easy! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-09-30T15:24:00","review":"Leann was very helpful and made the process quick and easy so I could get on with my long to do list.","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Kim E."},{"reviewId":"6156f79b-3715-4812-bc29-ed78886caf3d","range":0,"rating":5,"reply":"Thank you for the kind words, Angelo. We're glad Leann and Don were professional and able to take care of your storage needs! We appreciate your kind feedback. We are happy to have you store with us. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-09-27T11:52:00","review":"Leann and Don will take care of your storage needs with the best and most professional customer support you could ever ask for! - Earlier this month I needed a covered unit space to store one of my cars; on the phone and in person at the office,  I received the sharpest customer care by Leann and Don to accommodate my needs with the best peace of mind. I will definitely recommend this Extra Space Storage location to friends and family.","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Angelo P."},{"reviewId":"169af145-4009-4e94-b403-937038ebd47c","range":0,"rating":5,"reply":"Hi Liesl, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-09-23T10:07:00","review":"The ladies at Extra Space Storage are wonderful.  They keep the areas clean and even cleared out the snow in front of my unit, if I gave them notice I was coming.  If I ever need storage again, I will definitely use this company and specifically this location.","source":"Google","submissionTime":"2022-09-22T00:00:00","userName":"Liesl H."},{"reviewId":"ebc06829-473b-4b0c-9b8c-30e9fa28523f","range":0,"rating":5,"reply":"Thank you for the great rating, Ron. We're glad LeAnn was great and efficient with your rental process! We are here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-09-14T12:51:00","review":"LeAnn,\n\nWas great, quick and easy. I wasn't there 10 minutes.","source":"Google","submissionTime":"2022-09-14T00:00:00","userName":"Ron L."},{"reviewId":"1274f841-9474-4992-84cc-80a67cf9bcfe","range":0,"rating":5,"reply":"Hello, Joshua. Thank you so much for being a loyal customer, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (303) 791-9900. ","replyTime":"2021-05-02T05:50:00","review":"Great staff to work with.  Have been renting here for a few years. Honest and fair.","source":"Google","submissionTime":"2022-09-06T00:00:00","userName":"Joshua K."},{"reviewId":"e7531fa1-79d1-46e5-bc9d-2e695230c34f","range":0,"rating":5,"reply":"Thank you for the kind words, Allana. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-09-02T10:57:00","review":"Leann, the store manager was super helpful getting us setup with a storage unit while I am still remote from CA. Super easy lease process, clean units, and good access! Thanks!","source":"Google","submissionTime":"2022-09-01T00:00:00","userName":"Allana N."},{"reviewId":"4f3f1de3-fe78-4f74-bc10-53b5a8cb1341","range":0,"rating":5,"reply":"Thank you, Leah. We're thrilled you had a positive experience with Leanne at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-09-01T18:54:00","review":"Leanne the manager was amazing!  So helpful and found us a great deal!  They can fit semi trucks!!!!! They are all about customer service!  10/10 will recommend!","source":"Google","submissionTime":"2022-09-01T00:00:00","userName":"leah g."},{"reviewId":"4e3171f3-7ef1-4117-8b0c-04800885fb66","range":0,"rating":5,"reply":"Hi Laura!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 791-9900 or stop by the facility! ","replyTime":"2022-08-16T08:26:00","review":"I had the best help ever. I needed immediately and I got it. Perfect. I had rented from you before. Thank you so much","source":"Google","submissionTime":"2022-08-16T00:00:00","userName":"Laura G."},{"reviewId":"61ede45f-5a77-4ce8-b288-12aebcfc293a","range":0,"rating":5,"reply":"Thank you, Donna. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-08-16T18:48:00","review":"Fabulous experience. Staff was friendly and efficient!","source":"Google","submissionTime":"2022-08-16T00:00:00","userName":"Donna M."},{"reviewId":"391ab351-e003-474f-8bc2-93e4c1615302","range":0,"rating":5,"reply":"Thank you for the excellent rating, Keenan! We're happy we were able to provide a smooth rental experience. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-08-15T10:19:00","review":"Very nice facility and very easy to rent.","source":"Google","submissionTime":"2022-08-14T00:00:00","userName":"Keenan R."},{"reviewId":"a55750a1-9824-4584-9317-63269444d3a7","range":0,"rating":5,"reply":"Thank you for the 5-star rating, Danielle. It's wonderful to know Josh was helpful in selecting the perfect size unit for your storage needs! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-08-14T07:32:00","review":"Josh was incredibly helpful with helping us determine the right storage unit for our needs! He went through our options and helped us pick the best unit for our situation. Thanks Josh!","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Danielle C."},{"reviewId":"dc60fb78-bba8-4505-884c-63e951f4c51f","range":0,"rating":5,"reply":"Thank you for the excellent rating, Don! We're happy our team was professional and able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-08-14T09:05:00","review":"Fast and professional,  exellent experience!!","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Don G."},{"reviewId":"c0d465c6-e7f2-44d0-9bee-2ecd29a3b20a","range":0,"rating":5,"reply":"Hi Dana, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-08-14T10:34:00","review":"Very helpful and friendly staff.","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Dana G."},{"reviewId":"9480f12e-ff38-47eb-8f95-b880758fc066","range":0,"rating":5,"reply":"Hi Lori, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.","replyTime":"2022-08-01T11:50:00","review":"I got a great deal on a 4x5. I was shown the unit before renting. This place was spotless. Excellent customer service. Quick set up. 1st floor unit is fabulous! Thank you- Lori","source":"Google","submissionTime":"2022-07-31T00:00:00","userName":"Lori M."},{"reviewId":"af95b5c1-3a5f-4155-b78f-2db620f0798a","range":0,"rating":5,"reply":"Hi Travis, thank you for your review. We're glad Leeann was super nice. We are so happy you are satisfied with your rental rate! Stop by our office if you need anything in the future! \n\n","replyTime":"2022-07-31T15:06:00","review":"Leeann was super nice and they had the best prices around that area I could find!","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Travis S."},{"reviewId":"b4d3418a-aef4-453e-8b77-55ed79b58e06","range":0,"rating":5,"reply":"Thank you for the kind words, Marie. We're glad Leanne was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-07-30T15:27:00","review":"Leanne had such a great attitude for one and was very helpful with getting me into my reservation :)","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Marie G."},{"reviewId":"43fec8ba-1023-41f8-8b02-c13d584b8e82","range":0,"rating":1,"reply":"Hi Cindy. Thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would like to speak with you about your concerns in more detail. Can you please call us at 888-storage?","replyTime":"2022-07-28T12:50:00","review":"I thought it was an awesome place until they almost doubled my rent out of the blue it's ridiculous it went from $76 to $134 overnight I got no notice I am really upset with them right now so now it leaves me in a spot where I have to move out of there I have no help and I don't know where I'm going to move it to the whole thing just stinks . I thought I had found a decent place to keep my stuff where it was safe and clean but of course all good things must come to an end. I just can't figure out why they're doing this I have never made a late payment I don't cause any trouble but yet they obviously want me to move out","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Cindy F."},{"reviewId":"2f96a3dc-1695-485b-8a37-e1eb43774bd3","range":0,"rating":5,"reply":"Hi Brittany, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful, nice staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-07-16T12:15:00","review":"Everyone was extremely helpful and nice. Got everything settled quickly. Clean facility! Thank you!","source":"Google","submissionTime":"2022-07-16T00:00:00","userName":"Brittany R."},{"reviewId":"46a5a4ee-816a-4abb-913d-d39e27ea81f3","range":0,"rating":5,"reply":"Elizabeth, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-07-15T10:41:00","review":"Very easy to rent a storage unit - great prices. The lady who helped me was very pleasant and helpful. Thank you","source":"Google","submissionTime":"2022-07-14T00:00:00","userName":"Elizabeth V."},{"reviewId":"71288819-61c0-4e7f-8db3-b56e15800a68","range":0,"rating":5,"reply":"Thanks for the great review, Helen! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Leann reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-07-15T11:10:00","review":"Our family has moved 4 times within less than 3 years. We have used other storage facilities but I have to say this is the best! This place is clean, organized, and well maintained. The front desk people are a pleasure to work with. Our new home was delayed a week and Leann found a solution that worked with our schedule and budget. She is a treasure and super friendly! If you need to rent a storage unit, this is the place!","source":"Google","submissionTime":"2022-07-14T00:00:00","userName":"Helen W."},{"reviewId":"04054cc7-d2b0-46e7-b11e-38141b1aef9d","range":0,"rating":5,"reply":"Hi Aaron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!","replyTime":"2022-07-11T08:41:00","review":"Great customer service and a highly maintained facility.","source":"Google","submissionTime":"2022-07-10T00:00:00","userName":"Aaron S."},{"reviewId":"c87223c3-10dc-4a80-80ed-0b3f5e70bd3e","range":0,"rating":5,"reply":"Hi Mary, thank you for your review! We're so happy to hear that your experience with Josh and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2022-07-10T08:55:00","review":"I want to say Thank you to Josh at the Platte Canyon location for making a difficult task for me extremely easy and pleasant. He definitely cares about his customers experience.","source":"Google","submissionTime":"2022-07-09T00:00:00","userName":"Mary B."},{"reviewId":"3a01b44e-e7df-4c85-a871-f5f56918f615","range":0,"rating":5,"reply":"Thank you for the kind review, Tommy. We're glad our team was kind, knowledgeable, and efficient in helping you! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-07-06T13:48:00","review":"The woman working(sorry I forgot your name) was very kind, informative, and knowledgeable. I was able to find a unit that fit my needs and set everything up very quickly. I look forward to storing my items here.","source":"Google","submissionTime":"2022-07-05T00:00:00","userName":"Tommy W."},{"reviewId":"c016dd61-f25a-46e1-84fe-7f476a93c391","range":0,"rating":5,"reply":"Thank you for your review, Jerri! Providing renters with clean facilities and friendly staff is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-07-06T12:27:00","review":"Everything went smoothly; also, friendly and units were very clean","source":"Google","submissionTime":"2022-07-05T00:00:00","userName":"Jerri H."},{"reviewId":"c1826858-61bd-4925-89b4-c02d8806f1e3","range":0,"rating":2,"reply":"Hi Scott, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?\n","replyTime":"2020-08-27T16:53:00","review":"Fast service, they had the unit I needed and I was able to move in right away.\n\nIn the past 3 years the rent has gone from $150 to $350 ouch!","source":"Google","submissionTime":"2022-07-04T00:00:00","userName":"Scott C."},{"reviewId":"6e21e135-b629-490f-bccc-49fa8d480e26","range":0,"rating":5,"reply":"Thank you, Angela. We're thrilled you had a positive experience with Josh at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-07-03T11:46:00","review":"Josh was super helpful while I was trying to determine what size storage unit I needed.","source":"Google","submissionTime":"2022-07-02T00:00:00","userName":"Angela H."},{"reviewId":"6427077a-8752-4f63-8f0f-711c743251fc","range":0,"rating":5,"reply":"Thank you for your review, Rebecca! Providing renters with efficient and convenient facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-06-22T12:05:00","review":"I have needed storage in many units around town and this is my favorite.  The employees are efficient, available, and provide quick support if it is needed.  Well done!","source":"Google","submissionTime":"2022-06-21T00:00:00","userName":"Rebecca W."},{"reviewId":"642f1573-2562-4acc-85a7-bcfdacd046cb","range":0,"rating":5,"reply":"Thank you for the kind words, Erika! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2022-06-18T13:29:00","review":"Great service!","source":"Google","submissionTime":"2022-06-18T00:00:00","userName":"Erika H."},{"reviewId":"60e623bb-787c-418f-bb88-f6bf36f775cc","range":0,"rating":5,"reply":"¡Hola, Brittny, gracias por tu amable evaluación! Nos encanta escuchar sus comentarios y estamos encantados de saber que está disfrutando de su experiencia con nosotros. Háganos saber si hay algo más que podamos hacer para que su experiencia sea excelente. Llámenos al 888-almacenamiento o pase por la oficina si necesita algo.\n","replyTime":"2022-06-18T15:16:00","review":"Me encanta el personal de este lugar! Desde la primera vez hasta ahora han sido muy amables y serviciales. los recomiendo mucho. :)","source":"Google","submissionTime":"2022-06-18T00:00:00","userName":"Brittny C."},{"reviewId":"2d7696e1-d6b1-4976-bdf8-d2064eb8ca29","range":0,"rating":5,"reply":"Hi Sandra, thank you for your review! We're so happy to hear that your experience with Josh and the cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.\n","replyTime":"2022-06-19T10:37:00","review":"Very good experience with this facility. Josh is super helpful and friendly and was happy to show me various available units. Clean and easy to get in and out of.  Bonus Mountain and water Views.","source":"Google","submissionTime":"2022-06-18T00:00:00","userName":"Sandra J."},{"reviewId":"f1119caf-3dc3-4771-921d-94592b03b6fb","range":0,"rating":5,"reply":"Thank you for the great rating, Elle. It's wonderful to know Josh went above and beyond to meet your storage needs! We appreciate your kind words. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-06-18T13:45:00","review":"Excellent customer service-- specifically an employee named Josh- he went above and beyond to answer all my questions, broke down the information clearly and made sure all my needs were met. I wish every customer interaction went this well!","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"elle a."},{"reviewId":"10e64ba1-387a-41e9-89bf-cb2793288754","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Tiffany! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-06-17T10:43:00","review":"If you need a storage, use Extra Space! I had a unit at the Platte Canyon Road location and it was awesome. Easy to pick a unit, got my second month free. They kept the location clean and my unit was climate controlled. I never worried about my belongings. Staff is great and even made moving out easy! Please consider using this company when you have a need to store your stuff. Thanks Extra Space!!!!","source":"Google","submissionTime":"2022-06-16T00:00:00","userName":"Tiffany C."},{"reviewId":"e8d611de-1c33-4002-b9b2-24098a04c192","range":0,"rating":5,"reply":"Thanks for the awesome review and for being a loyal customer, John! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-06-09T08:48:00","review":"We put the contents of our entire home in storage for 2 years!  When we opened the storage locker last week apart from a bit of dust, it was all perfect with no evidence of mice or rodents!  A great place to store your treasures and the staff is GREAT!","source":"Google","submissionTime":"2022-06-08T00:00:00","userName":"John G."},{"reviewId":"5d7717fc-3af8-442b-964e-af3a256ce638","range":0,"rating":5,"reply":"Thank you, Tina Louise, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (303) 791-9900 if anything comes up!","replyTime":"2022-06-01T15:58:00","review":"Great storage place.   Great staff.  Great experience.","source":"Google","submissionTime":"2022-05-31T00:00:00","userName":"Tina L."},{"reviewId":"5346717f-6856-4315-b368-d0aaaf2c635c","range":0,"rating":5,"reply":"Hi Elizabeth, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with LeAnn! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.\n\n","replyTime":"2022-06-01T16:05:00","review":"Great customer service!! LeAnn was so helpful in setting up storage locker!! Highly recommend her for her kindness and providing the best storage place for my needs! Will recommend her to my family and friends!!","source":"Google","submissionTime":"2022-05-31T00:00:00","userName":"Elizabeth B."},{"reviewId":"6f8b0817-f14e-4ff9-ab9c-f23d96211bde","range":0,"rating":5,"reply":"Thanks for the kind words, Wh! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.\r","replyTime":"2022-05-13T11:00:00","review":"Extremely clean facility. Very professional people at the front desk. Highly recommend","source":"Google","submissionTime":"2022-05-12T00:00:00","userName":"WH B."},{"reviewId":"895bb784-bd6d-473d-94bd-4663e62f2e6b","range":0,"rating":5,"reply":"Thank you for the kind words, Cicley! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.\n","replyTime":"2022-05-10T10:08:00","review":"It's a great place to store your things. Great Customer service!","source":"Google","submissionTime":"2022-05-09T00:00:00","userName":"Cicley C."},{"reviewId":"56e83056-f026-491f-be84-917833cb4b6e","range":0,"rating":5,"reply":"Hi Chelsey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2022-04-26T17:04:00","review":"Great customer service, kind people who are honest and go above and beyond to help! When I first moved, my debit card got changed and I forgot to tell them the new number… Rather than charge me outrageous late fees and things like that, I called them and they were understanding and kind and helpful! Really great company to do business with","source":"Google","submissionTime":"2022-04-26T00:00:00","userName":"Chelsey H."},{"reviewId":"962aa028-83e0-48f7-92ac-2c7688d57f95","range":0,"rating":5,"reply":"Thank you for the review, Kay! We pride ourselves on having a friendly, accommodating staff and are so happy Josh was able to assist you! It's wonderful to know you found our property clean and secure. Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.\n","replyTime":"2022-04-25T14:52:00","review":"Josh was more than accommodating! He was so nice and informative when I really needed that extra help in finding the right size unit and getting everything set up! The facility lools great and safe, but id recommended renting here just because yhe employees ((Josh)) take great care of you!  Thank you so much Josh! Keep being amazing!","source":"Google","submissionTime":"2022-04-25T00:00:00","userName":"Joyce O."},{"reviewId":"34613eff-23a8-4f77-a4b9-a00d9ee21c26","range":0,"rating":5,"reply":"Hi Scott, thank you for your review. We're glad Megan was highly competent, professional, and quickly helped you get your contract set up. If you ever need anything, feel free to stop by.  ","replyTime":"2022-04-24T11:58:00","review":"Megan was highly competent and professional.  She quickly helped me get my contract set up and readily helped me update everything to change to a different unit after we discovered that the unit we originally rented would not quite fit my storage items.","source":"Google","submissionTime":"2022-04-24T00:00:00","userName":"Scott D."},{"reviewId":"812e590a-0708-4c29-9262-9a74038307c5","range":0,"rating":5,"reply":"Thank you so much for your kind words, Jose. We really appreciate you taking the time to share your experience with us. We're glad Christina was able to help. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!","replyTime":"2019-04-02T17:00:00","review":"Had the best experience I have ever had with any storage company !lean Herndon  was right on property to answer the questions we had. She was incredibly friendly and the area was very clean and upkept. Thanks extra space for having a team member like christina to help us with our unit!","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"J A."},{"reviewId":"50684ffa-7293-44ef-8dda-d9f221db9661","range":0,"rating":5,"reply":"Thank you for the great rating, Sabrina. We're glad Leann was able to help you with your rental process and able to make it fast and easy while being polite, helpful, and straightforward. Your kind words are greatly appreciated. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-04-04T11:37:00","review":"Leann helped me get set up same day with a unit a few weeks ago. I asked to see one before committing and she took me to a unit that was available and that I would be able to rent immediately. The unit was clean and getting set up was incredibly fast and easy. Leann answered all of my questions and was polite, helpful, and straightforward about the process. I was able to start moving things into my unit same day. Thank you, Leann!","source":"Google","submissionTime":"2022-04-03T00:00:00","userName":"Sabrina B."},{"reviewId":"d51fe69e-c79a-4932-ab63-19ea5a2247f8","range":0,"rating":5,"reply":"Thank you for the great rating, Ashlynn. We're glad to hear LeeAnn has been super sweet and attentive! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-04-02T16:06:00","review":"LeeAnn is super sweet and very attentive to her renters needs and concerns. I would highly recommend this facility to anyone who needs storage needs!","source":"Google","submissionTime":"2022-04-02T00:00:00","userName":"Ashlynn H."},{"reviewId":"a879c081-ec47-4ce8-8e20-891c91280fea","range":0,"rating":5,"reply":"Jen, Thank you for your review. We are glad you found our team to be friendly and helpful and our property to be clean and secure. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-04-02T14:39:00","review":"Very easy, quick process, staff very friendly and helpful. Facilities clean and secure.  Good choice for storage.","source":"Google","submissionTime":"2022-04-02T00:00:00","userName":"jen k."},{"reviewId":"5244abe2-b080-4712-a7e1-49d4bb20f89d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Leann was so helpful. We are so grateful for her kindness. I would highly recommend her to anyone looking for a professional and courteous person.\nSincerely,\nEd Rendon","source":"Google","submissionTime":"2022-03-28T00:00:00","userName":"Ed R."},{"reviewId":"c5b6357e-90d6-431d-89ef-209c93e09abf","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Hannah. We're thrilled you had a positive experience with Leeann at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-03-29T13:37:00","review":"Leeann is extremely helpful and responsive. Good prices and great service","source":"Google","submissionTime":"2022-03-28T00:00:00","userName":"Hannah D."},{"reviewId":"fb8deb75-7461-443d-ba25-940b7876e638","range":0,"rating":5,"reply":"Hi Tom, Thank you for being a loyal customer! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-03-23T20:38:00","review":"I’ve been with Extra Space now for almost 3 years. I’ve had to down size, use the free to use moving truck and always I’ve had the most wonderful assistance. They are friendly, professional and most helpful. I am grateful to God and all of those who have been their for me.","source":"Google","submissionTime":"2022-03-24T00:00:00","userName":"Tom B."},{"reviewId":"16ed49d3-a304-4e66-aed7-f547ca73d057","range":0,"rating":5,"reply":"Hi John, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-03-22T09:48:00","review":"Facility is very clean, easy to get in and out of property. They have really good hours. Employees are friendly and prompt with answering questions.\n\nGood place to store items","source":"Google","submissionTime":"2022-03-22T00:00:00","userName":"John C."},{"reviewId":"2516e1d3-6e4e-4c3e-a80a-e6d568a5dc28","range":0,"rating":5,"reply":"Thank you for the excellent rating, Olga! We're happy we were able to provide a smooth rental experience. We are always available at 888-storage to help!","replyTime":"2022-03-20T15:05:00","review":"Good prices, easy process, helpful staff.","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"Olga G."},{"reviewId":"e23e02c6-e036-450a-a2f0-d5d02c47eefa","range":0,"rating":5,"reply":"Hello, Jo Ann. Thank you for the review. We're so glad Leeann could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-03-19T13:08:00","review":"Leeann was wonderful !  Great experience, fast easy and great customer service !","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"Jo A."},{"reviewId":"5857fb29-9509-4462-a003-446ebf350a70","range":0,"rating":5,"reply":"Thank you for the review, Kristen! We pride ourselves on having a friendly, accommodating staff, and are so happy Leeann and Josh were able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2022-03-20T11:24:00","review":"Leeann and Josh were friendly and provided great customer service.","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"Kristen S."},{"reviewId":"0d185635-5562-4e57-af7b-133649718d71","range":0,"rating":5,"reply":"Thanks so much for the great rating, Richard. We are glad you found our team to be helpful and that they went above and beyond to meet your storage needs. We are here to help! Please give us a call at 888-storage if anything comes up!\n","replyTime":"2022-03-18T15:14:00","review":"Employees are very helpful and went above and beyond to help us find the perfect unit that allows the pods to be park close to the unit.","source":"Google","submissionTime":"2022-03-18T00:00:00","userName":"Richard A."},{"reviewId":"a224298b-cb64-43e5-bf49-b8d270de671b","range":0,"rating":5,"reply":"Thank you, Manda, for the great rating! We're committed to providing excellent customer service so we are happy to know Leann has been very helpful and able to provide you with a positive experience. Your recommendation to friends and family is the best compliment that we can receive! We are here to help! Please give us a call at 888-storage if anything comes up!\n\n\n","replyTime":"2019-04-14T04:03:00","review":"I’ve been a customer for a couple of years and absolutely love it here.  Leann is always very helpful and provides the best customer service.  Definitely recommend this place.","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Manda R."},{"reviewId":"5f0c7243-f784-4705-a159-23b8d9afa7b3","range":0,"rating":5,"reply":"Thanks for the kind words, Jimmy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.\r","replyTime":"2022-03-18T11:33:00","review":"Highly recommended! Very friendly and helpful, went the extra mile to get me the best deal possible.","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Jimmy C."},{"reviewId":"aa26f5b9-1c4f-444f-ad32-25dc10ef3c13","range":0,"rating":5,"reply":"Hi David, Thank you for your awesome review! We are stoked to hear your experience with us was a positive one. We strive to provide a quick, professional, and personable experience so it's great yours reflects that. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-02-21T16:36:00","review":"If you ever enjoyed experience with a business this is the one that you should experience. They were quick, professional, and personable, everything you would expect every business to do. Quick and easy highly recommend you use extra space storage.","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"David"},{"reviewId":"4848c30c-7458-478e-aabb-61f15d5b1155","range":0,"rating":4,"reply":"Thanks for the review, Tom! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-02-18T15:50:00","review":"I helped my son transport and store his belongings at the Extra Space Storage center. His storage locker is large enough to handle 90% of the furniture typically found in a two-bedroom apartment, living basic living room, kitchenware, etc. So, what happen to the other 10%? It's in my garage.","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Tom S."},{"reviewId":"7dc6bd89-1aa2-498c-8f5b-c5ba65de6d42","range":0,"rating":4,"reply":"Hi Jayme, Thank you for the amazing review! We are happy to hear Leanne was very accommodating. It's disappointing to know we lost your business but appreciate you taking the time to let us know where we failed! Please don't hesistate to reach out to us at 888-storage to discuss this further or if you would like to reconsider storing with us.\n","replyTime":"2022-02-16T16:28:00","review":"Leanne was very accommodating within her power, and she is a great improvement from the previous manager.  My family and I have rented from this facility for many years.  If it wasn't for the $50 rate increase, we would still be renting a storage unit here.","source":"Google","submissionTime":"2022-02-16T00:00:00","userName":"Jayme H."},{"reviewId":"69b2a34c-f282-4939-a74f-171d21a6ce0b","range":0,"rating":5,"reply":"Thank you, Mallory. We're thrilled you had a positive experience with Leann at Extra Space Storage. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-02-14T17:48:00","review":"Excellent customer service. Super friendly and very helpful. Leann went out of her way to ensure my rate remained affordable. Will continue to use this facility for my storage needs.","source":"Google","submissionTime":"2022-02-14T00:00:00","userName":"Mallory W."},{"reviewId":"98a763a0-6d77-49dc-adaf-87fee9c9eded","range":0,"rating":5,"reply":"Hi Steve, thank you for your review. We're glad Leann Herndon bent over backward to help you find affordable storage space for teaching supplies. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-02-10T10:14:00","review":"These people really care! Leann Herndon is the store manager who bent over backwards to help us find affordable storage space for teaching supplies our school couldn't absorb. We were so impressed with how clean the units were and our overall customer experience.","source":"Google","submissionTime":"2022-02-10T00:00:00","userName":"Steve S."},{"reviewId":"ad1aa917-80c2-4f9f-bd67-22aaad610249","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sammi. We are glad Robert was able to make your rental experience quick and easy. It's great to know the cleanliness of our property met your needs! Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2022-02-09T09:24:00","review":"Big shout out to Robert Anderson and management for making this experience so quick and easy. Amazing staff, very clean units, i am definitely going to be referring to my family and friends.","source":"Google","submissionTime":"2022-02-08T00:00:00","userName":"Sammi T."},{"reviewId":"d7cec0bf-e42a-4c4e-8e74-e7939b7fd8dd","range":0,"rating":5,"reply":"Thank you for the kind words, Andrew. We're glad Leanne was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2022-02-05T08:52:00","review":"Leanne is amazing and extremely helpful!","source":"Google","submissionTime":"2022-02-04T00:00:00","userName":"andrew g."},{"reviewId":"a56e0871-efe2-4c9c-9bb4-6006f2c551d5","range":0,"rating":5,"reply":"Hi The, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-02-03T10:46:00","review":"Very easy to access and move in and out. A very clean and well run facility.","source":"Google","submissionTime":"2022-02-02T00:00:00","userName":"The H."},{"reviewId":"2cf5cb3a-9678-4574-884e-918e2e7ffe59","range":0,"rating":5,"reply":"Thank you for the kind words, Carol! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-01-28T16:00:00","review":"Great customer Service!!! Prompt reply.","source":"Google","submissionTime":"2022-01-27T00:00:00","userName":"Carol V."},{"reviewId":"d6d72755-e4e0-4a4b-a589-338dc46b33b6","range":0,"rating":5,"reply":"Thanks for the review, Robert! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-01-26T10:25:00","review":"Great","source":"Google","submissionTime":"2022-01-26T00:00:00","userName":"Robert A."},{"reviewId":"576bc2ff-92b7-4879-84b3-e40d759c5865","range":0,"rating":5,"reply":"Avery, Thank you for the 5-star rating! We strive to be the best storage solution for you by welcoming you with great customer service and a clean facility! Thank you for your kind words. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-01-18T11:08:00","review":"Great place, clean and helpful!","source":"Google","submissionTime":"2022-01-17T00:00:00","userName":"Avery P."},{"reviewId":"4c4d0785-8994-41e2-b71b-024fa68288f4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great","source":"Google","submissionTime":"2022-01-15T00:00:00","userName":"Lili K."},{"reviewId":"f8960715-2105-4c52-ba7e-87e85eedace2","range":0,"rating":5,"reply":"Hi Sophia!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 791-9900 or stop by the facility! ","replyTime":"2022-01-07T10:43:00","review":"Very helpful and easy process","source":"Google","submissionTime":"2022-01-07T00:00:00","userName":"Sophia S."},{"reviewId":"de208763-eeb5-45b4-babf-2e0b420a7c1d","range":0,"rating":4,"reply":"We’re grateful for your rating, Kim. Call us at (303) 791-9900 if you have any questions or need assistance with your rental! ","replyTime":"2020-07-23T17:11:00","review":"The staff and facility are great. The fact that the price was raised at least twice in a year made it impossible to stay.","source":"Google","submissionTime":"2021-12-23T00:00:00","userName":"Kim M."},{"reviewId":"64d30627-ecd0-4c3b-bbc9-a5c5059ffba9","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive. Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2021-05-22T11:46:00","review":"Excellent service, military friendly, and very flexible! The staff are amazing ??","source":"Google","submissionTime":"2021-12-22T00:00:00","userName":"Michael D."},{"reviewId":"5bf2f02b-5f84-480c-a1fc-7a364ed8d673","range":0,"rating":5,"reply":"Thank you for the kind review, Bob. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-12-19T09:49:00","review":"Leann, the manager, was extremely helpful and my experience at the storage facility was outstanding!","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Bob S."},{"reviewId":"c8855c47-5952-4889-a0fc-539f0661fe47","range":0,"rating":4,"reply":"Thanks for the kind review, Granville. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-12-16T13:18:00","review":"My wife and I have used extra space storage since 2015 when my foot was amputated they were friendly and amazing to get us in there my wife passed November 24th 2021. Again they came to again by putting us into an affordable storage and we are glad we are still using them!","source":"Google","submissionTime":"2021-12-14T00:00:00","userName":"Granville J."},{"reviewId":"808af438-daec-4fbb-9249-06fee159bb66","range":0,"rating":4,"reply":"Our team is happy that you had a great experience at Extra Space Storage. Please let us know if you have any questions.","replyTime":"2021-11-18T20:31:00","review":"Good promo rates. Nice facilities. Easy account management. Intro rates jump quite a bit after 3-4 months.","source":"Google","submissionTime":"2021-12-04T00:00:00","userName":"Keith T."},{"reviewId":"937dae7f-29a3-46c5-85c7-9ec7459b05c1","range":0,"rating":5,"reply":"Hello, Steven. Thank you for the review. We're so glad LeAnn could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-12-02T13:05:00","review":"LeAnn was super helpful in helping me decide on getting what I need at decent price. Would recommend to everyone I know","source":"Google","submissionTime":"2021-11-30T00:00:00","userName":"Steven M."},{"reviewId":"8938faa9-870e-4f9e-a55a-a127d38b574b","range":0,"rating":5,"reply":"Hi Cathy, thank you for your review. We're glad Leanne was extremely pleasant, was helpful, and knowledgeable with the insurance information. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-11-23T14:49:00","review":"Call to get information spoke to Leanne who was extremely pleasant. We decided to move forward with renting a unit she was helpful and knowledgeable with the insurance information and extremely quick to get me in and out, much appreciated.","source":"Google","submissionTime":"2021-11-23T00:00:00","userName":"Cathy P."},{"reviewId":"72c7ac29-49f8-4bc6-a598-b69ef58ef84e","range":0,"rating":5,"reply":"Hi Tiffany, thanks so much for taking the time to leave us your review! We appreciate you recognizing how helpful, friendly, and professional Leann and Tyler both were. We strive to provide a quick and simple rental process so we are thrilled your experience reflects that. We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!","replyTime":"2021-11-29T14:32:00","review":"I had a great experience, the whole process was quick and simple and Leann & Tyler were both helpful, friendly, and professional! The location also is very nice and clean compared to many other storage locations I’ve seen!","source":"Google","submissionTime":"2021-11-23T00:00:00","userName":"Tiffany G."},{"reviewId":"be09dab2-06b9-4071-947b-71b4968a3fb1","range":0,"rating":5,"reply":"Hi Steven, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.","replyTime":"2021-11-23T12:26:00","review":"very clean.  Staff very helpful.","source":"Google","submissionTime":"2021-11-22T00:00:00","userName":"steven b."},{"reviewId":"3fbc4596-d1d2-4836-9c0c-20ba803fa02d","range":0,"rating":5,"reply":"Thank you for your feedback, Carl! Providing renters with clean and secure facilities is our top priority. We're glad Leann was able to meet your storage needs. Feel free to reach out at any time at 888-storage!","replyTime":"2021-11-22T15:36:00","review":"Leann was amazing, took her time finding the right space. She answered all my questions and the place was very clean and secure. I would highly recommend this place to anybody.","source":"Google","submissionTime":"2021-11-20T00:00:00","userName":"Carl D."},{"reviewId":"6b832a15-a638-4748-a1cb-b24ad5c85b25","range":0,"rating":5,"reply":"Thank you for the kind words, Robin. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-11-18T18:54:00","review":"Great place. The manager, Leann, is incredibly helpful. If you need a storage unit, I highly recommend this place.","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"Robin P."},{"reviewId":"66aca072-9150-489e-a021-c137ba3dda5a","range":0,"rating":5,"reply":"Hello, Nehemiah. Thank you for the review. We're so glad Leanne could meet your storage needs. Please let us know if you need anything by emailing us at customerservice@extraspace.com!","replyTime":"2021-11-15T15:38:00","review":"Leanne helped me out she was kind helpful and efficient. Thank you!","source":"Google","submissionTime":"2021-11-14T00:00:00","userName":"Nehemiah S."},{"reviewId":"5754ba62-3c49-44c5-a1b9-e24e840c0b13","range":0,"rating":5,"reply":"Thank you for the excellent rating, Brooke. We are glad Leann was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-11-10T17:36:00","review":"Leann made my day! She was personable and professional. I was in and out in less than 20 minutes.","source":"Google","submissionTime":"2021-11-10T00:00:00","userName":"Brooke S."},{"reviewId":"dbde49ed-8420-44a0-b5dc-f18c0a3f441e","range":0,"rating":5,"reply":"Hi Dave, thank you for recommending us. We're glad Leeanne was extremely helpful and expedient in helping you get the contracts done and also saved you a great deal of money. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-11-02T12:54:00","review":"We need to use extra space for some temporary storage. Leeanne was extremely helpful and expedient in helping us get the contracts done. She also saved us a great deal of money by directing us to promos they had going at that time. Would definitely recommend.","source":"Google","submissionTime":"2021-11-02T00:00:00","userName":"Dave M."},{"reviewId":"f2406384-768d-44cd-a64c-bb25dd2d24e0","range":0,"rating":5,"reply":"Thank you for the kind words, Rob. We're glad Leann was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-10-23T10:18:00","review":"Leann was very helpful filled out all the paperwork very pleasant in and out in a very short time awesome thank you","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"Rob C."},{"reviewId":"5702b2a3-8b8c-4194-863b-e7e808a360ca","range":0,"rating":5,"reply":"Hello, The. Thank you for the 5-star review! We're so happy Leann could help. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage!","replyTime":"2021-10-21T12:23:00","review":"Leann Did a great job welcoming me....","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"The W."},{"reviewId":"c69f05db-a25a-4730-9d30-88dac64c74cf","range":0,"rating":5,"reply":"Hi J Dogg, thank you for your review. We're glad Leanne was very professional and nice! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-10-17T12:45:00","review":"Leanne was very professional and nice!","source":"Google","submissionTime":"2021-10-16T00:00:00","userName":"j d."},{"reviewId":"8d752deb-a320-47a7-b894-45ff28226440","range":0,"rating":5,"reply":"Thanks for the positive review, Courtney! We work hard to keep our facilities safe and clean for our customers. We are so glad Leann could help. Stop by our office if you need anything in the future!","replyTime":"2021-10-14T18:46:00","review":"Leann Herndon, store manager was great to work with! We are return customers and happy to know our “stuff” will be stored in a clean safe place.","source":"Google","submissionTime":"2021-10-13T00:00:00","userName":"Courtney H."},{"reviewId":"6840116d-63d2-4005-bb78-ebcd4dee61c8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Leann is great! Very helpful and friendly!","source":"Google","submissionTime":"2021-10-11T00:00:00","userName":"Devyn K."},{"reviewId":"a833d9bc-c959-488e-88cd-7c3970d0c1bf","range":0,"rating":5,"reply":"Thank you for the kind words, Becky! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!\n","replyTime":"2021-10-08T12:25:00","review":"Courteous, polite and patient customer service! Explanations to options were clear to understand!","source":"Google","submissionTime":"2021-10-08T00:00:00","userName":"becky b."},{"reviewId":"cd8c37ab-88a4-4792-854a-ee6eb2b23257","range":0,"rating":5,"reply":"Thanks, Jon. We are thrilled you had a great experience with Leanne at Extra Space Storage. Please give us a call at 888-storage if you need further assistance with your storage needs.","replyTime":"2021-10-02T11:52:00","review":"The crew at Extra storage space keeps the grounds very clean. Leanne is always cleaning. Easy access is great too.","source":"Google","submissionTime":"2021-10-01T00:00:00","userName":"Jon B."},{"reviewId":"a2d37849-a976-4c38-afab-4b6cab733aff","range":0,"rating":5,"reply":"Hi Paul, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Leann reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-09-22T12:32:00","review":"Nice clean place Leann is such a nice person helped us out.","source":"Google","submissionTime":"2021-09-22T00:00:00","userName":"Paul S."},{"reviewId":"12dabff7-79cf-4e53-a97c-fe12f1b44cc8","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Leobardo! We are so glad Lee Ann could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-02-27T08:06:00","review":"Lee Ann is the best! She is very helpful, and does a great job at taking care me.","source":"Google","submissionTime":"2021-09-17T00:00:00","userName":"Leobardo P."},{"reviewId":"aae3c920-5e37-4b78-ab64-259d7dcf058c","range":0,"rating":5,"reply":"Thank you for the kind remarks, Chris! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-09-13T17:13:00","review":"The customer service on Platte Canyon is hands down the best service. The storage unit is always clean and I always feel safe. I highly recommend extra space for your storage needs.","source":"Google","submissionTime":"2021-09-13T00:00:00","userName":"Chris D."},{"reviewId":"9c57365c-876d-4182-a83c-3d52e7398774","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Great Day! We're happy you trust Extra Space Storage for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-20T00:33:00","review":"Cortni is an amazing site manager. Very easy to get to and very secure location.","source":"Google","submissionTime":"2021-08-10T00:00:00","userName":"Great D."},{"reviewId":"455171e1-592d-418e-8b51-702b4016293a","range":0,"rating":5,"reply":"Hi Michael, thank you for your review. We're glad Leanne creates a positive customer experience from the start of the application process, was very responsive, and honest. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-07T09:22:00","review":"The difference with this location vs other options in the market is the way that Leanne creates a positive customer experience from the start of the application process. She was very responsive, honest and took the time to understand each person.","source":"Google","submissionTime":"2021-08-10T00:00:00","userName":"Michael D."},{"reviewId":"4d90819e-d45c-4fc4-8af6-abd7b308e9f6","range":0,"rating":5,"reply":"Hi Estaban, thank you for the 5-star review! We are so happy to hear about the friendly and professional service you received from Leann. We will internally review your feedback about our prices to make sure we are offering the best price available. Please give us a call if you ever need storage! ","replyTime":"2021-08-24T10:43:00","review":"I had a great experience with Leann in the office, unfortunately the price was more than I am looking to pay at the moment but when I went into the office to inquire about a storage unit the service I received was friendly and professional, I will definitely check back!","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Esteban R."},{"reviewId":"3320ecb5-4718-4eac-b397-d4cbc73dc93a","range":0,"rating":5,"reply":"Thank you for the awesome review, Brian! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2021-08-24T11:16:00","review":"Great customer service","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Brian C."},{"reviewId":"c7e21918-de95-413e-990f-d191bb4556ce","range":0,"rating":4,"reply":"Hi Zachary, we truly appreciate your review! We are glad LeAnn was timely, professional and, informative when calling you back to address your concerns. We are happy to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2021-08-24T14:16:00","review":"Rec'd callback from LeAnn regarding my inquiry. Response was timely, professional and informative. She also advised me on procedure to address my concerns correctly.\n\nThanks","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Zachary P."},{"reviewId":"0827f56e-cfe1-4679-9931-70eea4b8febd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Super Quick and easy sign up process and great rates. Leanne was great help and you really can’t beat the flexible hours!","source":"Google","submissionTime":"2021-07-28T00:00:00","userName":"Madison K."},{"reviewId":"c0abb94a-3f5f-404f-a0f8-e8dda1f5ceaf","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Leanne at the front desk is exceptional in customer service. Getting a storage unit right now is not easy and she called me when one become available. It was a saving grace as our stuff was sitting on a freight truck. They are so accommodating. The place is clean and orderly and safe. Highly recommend!","source":"Google","submissionTime":"2021-07-17T00:00:00","userName":"Monica B."},{"reviewId":"0d70ca07-aed6-46c2-be3e-9f7f3bb2d42a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"By fair the best customer service I’ve experienced in ages! For a first time storage renter, Leann was so patient and kind as I asked a bunch of questions. She helped me pick the best unit for me and the process was so easy. I’ll recommend anyone who needs storage to come here and see Leann!!!\nHey Extra Storage Space head honchos… you have a STAR with Leann. She is AMAZING!!!!!! Thank you so much!","source":"Google","submissionTime":"2021-07-16T00:00:00","userName":"Amanda M."},{"reviewId":"6b8ff22d-2080-408a-aa40-1bead82b1abd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great service from Leann getting my new storage unit!","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Julie B."},{"reviewId":"b58732aa-0a01-4db6-95e5-d14f45cd5cd0","range":0,"rating":5,"reply":"Hello Chana, thank you for the rating! We're happy to hear you had a great experience. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-03-06T10:04:00","review":"Chrissy has been there for Years! She's under a lot of stress and does a great job juggling it ALL! I loved my almost 3 year's with them! ??","source":"Google","submissionTime":"2021-07-06T00:00:00","userName":"Chana S."},{"reviewId":"e75c1e0f-bcb5-4939-938d-be01d876d053","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very clean storage facility! Well maintained and the best staff. We have had a very enjoyable experience using them.","source":"Google","submissionTime":"2021-06-21T00:00:00","userName":"Chelsey S."},{"reviewId":"f3dc7af1-af39-4b4a-8ab4-4caa26379503","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Christina was awesome! Fast and efficient Thank you.","source":"Google","submissionTime":"2021-06-19T00:00:00","userName":"Frances"},{"reviewId":"8b9cfc78-0569-458c-97aa-cd1b2334cbde","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Kristina gave the best service ever! It is so hot it is such a trying situation to be in to have to move and be frantic but she smiled she said have a glass of water she showed me some units it was the easiest thing and I was so freaked out about this and she made it so pleasant. Please please come and find out for yourselves. Suzi","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"Suzi N."},{"reviewId":"baf69174-3d1b-4ea8-8fd7-638cfdce02f8","range":0,"rating":5,"reply":"Hello, Nathan. Thank you for the review. We're so glad Chrissy could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-06-15T13:08:00","review":"Chrissy was fantastic.  Thanks for all of your help!","source":"Google","submissionTime":"2021-06-15T00:00:00","userName":"Nathan K."},{"reviewId":"adc049d0-45a0-4ee3-b228-d0b169c2660d","range":0,"rating":5,"reply":"We really appreciate you taking the time to share your experience with us, Kurt. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chrissy! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.\n","replyTime":"2021-06-11T10:53:00","review":"Chrissy is a person who is a prime example of one who believes in excellent customer service.  After speaking on the phone to a national representative, I held off for a day and missed out on one of the coveted 10 x 20 storage units. I stopped by the Platte Canyon location and spoke with Chrissy who explained how they come and go very quickly and they are few and far between.  She offered to put me on a list and call me as soon as one came up. When it did, she was quick to act and I was able to rent the unit right away.  Chrissy is highly personable and kind. That kind of management really shapes the team mentality/approach to customer service, which was immediately obvious while working with Brenda Valencia at the same location.  We’ll done. Great people, great team!","source":"Google","submissionTime":"2021-06-11T00:00:00","userName":"Kurt M."},{"reviewId":"cefd1fae-8aa1-4081-8335-34ef0ec587dc","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I will recommend this storage facility to anyone that needs one in Denver. Christina extremely helpful and accommodating!","source":"Google","submissionTime":"2021-06-10T00:00:00","userName":"Joe S."},{"reviewId":"d5e9a1e2-b7e9-42c0-9481-3a8f220ad9b9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Christina is Awesome! I love working with this storage facility! It is well kept, the staff is always very courteous and easy to deal with! Not to mention the rates are awesome! Highly recommended!","source":"Google","submissionTime":"2021-06-10T00:00:00","userName":"OnOn I."},{"reviewId":"526589df-ede8-4d5c-a18c-f020f917b079","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The absolute best experience I’ve ever had at a storage unit! Christina went out of her way to get us everything we needed and more! She got us her company box truck to help move items across facility, turning 15+ trips in my personnel  truck to about 3! Saving us so much time. Will definitely be the only storage facility I use and will recommend!","source":"Google","submissionTime":"2021-06-10T00:00:00","userName":"Joey R."},{"reviewId":"c49f54d7-3a1f-4319-add0-c82c4d17160e","range":0,"rating":5,"reply":"Hi Wpd1977, thank you for your review. We're glad Chrissy is always very helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2020-01-08T17:12:00","review":"Chrissy is always very helpful and the site is always spotless.","source":"Google","submissionTime":"2021-06-04T00:00:00","userName":"WPD1977"},{"reviewId":"f7b15438-e955-4db9-9158-da21fc7caac0","range":0,"rating":5,"reply":"Hi Noah, thank you for your review! We're so happy to hear that your experience with Christina and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-06-04T13:38:00","review":"Best storage in town! Christina is super duper helpful and friendly, units are well kept and facilities are clean and secure!","source":"Google","submissionTime":"2021-06-04T00:00:00","userName":"Noah H."},{"reviewId":"a6f0dece-98f2-4a46-bb9a-140e392aeade","range":0,"rating":5,"reply":"Hi Tia, thank you for your review. We're glad our team was caring and go above and beyond for the customers. We're committed to providing excellent customer service. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-05-30T00:50:00","review":"From my phone call to my move in everything was perfectly handled very professional and caring staff who go above and beyond for the customers move in was effortless and stress free perhaps the best experience I’ve had in customer service in Colorado since moving here thank you for everything and the property was perhaps the cleanest property I’ve ever seen and  I’ve worked for a storage company years ago I mean you could eat off the floors thank you so very much Christina you are an angel","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Tia T."},{"reviewId":"f6348bf7-470c-4788-80b6-0ccf0e94c28a","range":0,"rating":5,"reply":"Hi Francesca, your kind words are appreciated! We make it a priority to provide clean, well-maintained, and safe facilities and are so glad to hear your experience reflects that. We're glad Christina does a great job at addressing all of her customer's needs. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-06-02T13:04:00","review":"I have been in several storage facilities both in and out of Colorado and I can’t speak highly enough of Extra Space Storage in Littleton. The facility is clean, well maintained, has great lighting and always feels safe. Christina does a great job at addressing all of her customers needs.\n\nOne huge benefit of choosing this as your storage facility is that they will rent you a moving truck for free when you need to move. These moving trucks can cost hundreds of dollars so this is a major benefit.\n\nI would recommend this storage facility for anybody looking for extra space in the Littleton Highlands Ranch or Centennial areas.","source":"Google","submissionTime":"2021-06-02T00:00:00","userName":"Francesca D."},{"reviewId":"c594f367-396d-4b26-9b29-28f46b0c6a7e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Thanks for all of your help","source":"Google","submissionTime":"2021-06-01T00:00:00","userName":"Nancy R."},{"reviewId":"0c9b801e-4387-4b9e-b37f-fcf8ea8be404","range":0,"rating":5,"reply":"Hello, Brad. Thank you for the review. We're so glad Christina could meet your storage needs. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2021-06-01T14:54:00","review":"Outstanding service! Christina opened up the gates early allowing us to start our move at 8am. She was amazing! Thank you!","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"Brad H."},{"reviewId":"da4ac82e-a652-4460-8cac-521a5c4be389","range":0,"rating":5,"reply":"Thank you for the review, Melissa! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-05T12:39:00","review":"Great customer service! Goes above and beyond to help in anyway possible!","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"Melissa S."},{"reviewId":"9d22fa02-e7d9-4886-8884-c4d08c9e6fbf","range":0,"rating":5,"reply":"Thank you, Haley. We're thrilled you had a positive experience renting with Christina! If there is something we can do to help, please give us a call or email customerservice@extraspace.com.\n","replyTime":"2021-05-29T11:39:00","review":"Christina was very kind, very helpful. Super accommodating. Definitely go see her for a wonderful experience!","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Haley S."},{"reviewId":"d609e9e2-bfe4-476d-8021-551f8392bdfa","range":0,"rating":5,"reply":"Thank you for the kind remarks, Austin! We're so happy to hear we have your recommendation and that Christina could help! Email us at customerservice@extraspace.com at any time.","replyTime":"2021-05-29T11:40:00","review":"Christina was helpful, nice, and all around fantastic. 10/10 would recommend.","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Austin P."},{"reviewId":"55b21fb7-e09d-4260-82a8-c66ed55f7d7e","range":0,"rating":5,"reply":"Thanks for the kind words and for being a loyal customer, Carl! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.\n","replyTime":"2021-06-04T13:15:00","review":"Have rented space here for almost three years. The service is always friendly and knowledgeable. The rates are reasonable and there are great options for different units. Would definitely recommend this facility.","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Carl Z."},{"reviewId":"d02fe3ce-a138-4bbe-9c3a-0b3f4e02f58b","range":0,"rating":5,"reply":"Francisco, thank you for the 5-star review and recommendation! We are so glad you are satisfied with your rental rate! We're glad our team was friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-06-02T17:58:00","review":"Perfect service. Awesome rates. Friendly staff! Recommended!","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"Francisco S."},{"reviewId":"2304615f-15d6-4cbf-a05b-1e7e8e038c09","range":0,"rating":5,"reply":"Thank you for the kind words, Josh. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-04-24T14:24:00","review":"Christina really helped me out, great customer service!! Amazing check out process too!","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"Josh F."},{"reviewId":"d5d7af49-0aa4-480b-9ef2-34cf4f90e919","range":0,"rating":5,"reply":"Our team appreciates your rating, Bruce. Thank you for being a loyal Extra Space Storage customer!","replyTime":"2020-09-12T13:54:00","review":"I've been an Extra Space Storage customer for many years.  Christina Miller ranks highest among all the store managers who have run the complex over the years.  She runs a tight ship while being the nicest, most accommodating and personable individual you'd want to meet.  It's been a true pleasure interacting with her at Extra Space Storage Center in Littleton, Colorado.","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"BRUCE A."},{"reviewId":"21045542-30f9-4803-9b50-4ad4d004c3e3","range":0,"rating":5,"reply":"Hello, Candace At Backpacking. Thank you for the review. We're so glad Christine could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!\n","replyTime":"2021-05-27T18:06:00","review":"Christine is so sweet and helpful! Her units are absolutely spic and span, spotless and well taken care of. I've never seen a storage unit so clean!","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"Candace a."},{"reviewId":"5dc0ab5e-4f09-4d9b-88fd-cdd22b1f90ed","range":0,"rating":5,"reply":"Thanks for the great review, Dcgrahf! We're glad Brenda was wonderful to work with. Please call us at (303) 791-9900 if you have any questions!","replyTime":"2021-05-26T10:55:00","review":"Brenda was wonderful to work with! Thank you Brenda!","source":"Google","submissionTime":"2021-05-21T00:00:00","userName":"dcgrahf"},{"reviewId":"1fd3ef41-f477-40e4-afa2-d25a6d26c8f4","range":0,"rating":5,"reply":"Thank you so much for your kind words, Michael. We really appreciate you taking the time to share your experience with us. We think our manager is great too! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-05-24T14:20:00","review":"Great experience and the manager is amazing ??","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Michael D."},{"reviewId":"f1ecb487-c6b3-498b-9370-e74c1524fd8c","range":0,"rating":5,"reply":"Hi Richard, thank you for taking the time to share your experience with Christina. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! Feel free to stop by our office or call us at 888-storage.","replyTime":"2021-05-25T13:55:00","review":"Christina was awesome gave us great customer service! Place is clean & safe!","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Richard D."},{"reviewId":"090fa70e-9270-47b8-aaac-5447248ea24a","range":0,"rating":5,"reply":"Thank you for the kind words, Andrew. We're glad Christi was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-05-23T13:32:00","review":"Christi is always extremely helpful, and makes sure all the bases are covered! Fantastic customer service!","source":"Google","submissionTime":"2021-05-19T00:00:00","userName":"Andrew P."},{"reviewId":"ba32c67b-3254-4675-89e5-d936b61f0755","range":0,"rating":5,"reply":"Hi Mellanie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-17T08:31:00","review":"The manager was super helpful and the place is clean and taken care of.","source":"Google","submissionTime":"2021-05-14T00:00:00","userName":"Mellanie B."},{"reviewId":"617d2ba8-77d6-4c72-be11-f5ccee0ac5c6","range":0,"rating":5,"reply":"Hi Mark, we're glad Christina was able to help! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the access and cleanliness of the facility. Don't hesitate to reach out if you need anything!\n\n\n\n","replyTime":"2019-05-25T11:34:00","review":"I would do again Christina gave me excellent customer service storage is very nice good access all the time very clean!If you don't know ask her she will help!","source":"Google","submissionTime":"2021-05-10T00:00:00","userName":"Mark F."},{"reviewId":"c8399e43-fff5-4e22-94aa-f8ab63cd559a","range":0,"rating":5,"reply":"Hi Christopher, thank you for your review! We're so happy to hear that your experience with Christina and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-05-07T15:45:00","review":"Clean and friendly facility... Extremely helpful in a desperate need for help! Christina you are A+ in my book, thanks for all your help in getting us into a unit in a time crunch!","source":"Google","submissionTime":"2021-05-06T00:00:00","userName":"Christopher M."},{"reviewId":"5f9ec3c7-9ce1-4f8f-9c2c-0b37c7f9047d","range":0,"rating":5,"reply":"Thank you for the kind words, Tony! We're committed to providing excellent customer service and are thrilled to hear your experience with Christina reflects that. Stop by the office if you need anything.","replyTime":"2020-02-24T15:35:00","review":"Christina gave me excellent service!!","source":"Google","submissionTime":"2021-05-01T00:00:00","userName":"Tony S."},{"reviewId":"79e4cd42-d403-435d-9caf-bb6aced39579","range":0,"rating":5,"reply":"Thank you for the kind words, Shelly. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-04-29T10:03:00","review":"Christina at Extra Space Storage was extremely helpful and kind.  She came to my unit and helped me with things that had to go to the dumpster!  Wonderful thank you!!","source":"Google","submissionTime":"2021-04-27T00:00:00","userName":"Shelly C."},{"reviewId":"1641648d-bfcf-4a98-b73b-54db3372b2f5","range":0,"rating":5,"reply":"Thank you for the review, Kim! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-24T12:34:00","review":"Totally streamlined our move! Great service!","source":"Google","submissionTime":"2021-04-22T00:00:00","userName":"Kim C."},{"reviewId":"e1586055-122f-43db-a957-a85aa4b2b016","range":0,"rating":5,"reply":"Hi Yesenia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-23T10:40:00","review":"Awesome customer service! Friendly employees and clean units! Definitely recommend!","source":"Google","submissionTime":"2021-04-19T00:00:00","userName":"Yesenia H."},{"reviewId":"6a58c7ec-5b7f-496f-9f1e-e3a6bbdef941","range":0,"rating":5,"reply":"Thanks for the awesome review, Katie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2021-04-20T18:32:00","review":"I've been a customer at this location (Platte Canyon Rd) for a couple of months now and have been extremely happy with my experience.  The facility is in excellent shape, the items in my unit stay clean,  and access could not be easier.   Thanks Extra Space!","source":"Google","submissionTime":"2021-04-16T00:00:00","userName":"Katie S."},{"reviewId":"ed9a9914-d77b-462d-bfa3-909ba3ea94b2","range":0,"rating":5,"reply":"Thanks for the great review, Noah! We're glad Christina was wonderful to work with. Please call us at (303) 791-9900 if you have any questions!","replyTime":"2021-04-17T14:26:00","review":"Fantastic service! Christina, store manager, has been wonderful to work with and has treated great. Couldn’t recommend extra space storage any higher! Thank you!","source":"Google","submissionTime":"2021-04-14T00:00:00","userName":"Noah S."},{"reviewId":"691c7ffc-992a-4f8b-998a-a4c32e81f3fd","range":0,"rating":5,"reply":"Thanks, Matthew! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-15T13:29:00","review":"Great experience! Super easy and convenient!","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Matthew B."},{"reviewId":"dff04926-1eab-45d8-8821-e93275d9d487","range":0,"rating":5,"reply":"Hi Dj, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-14T16:31:00","review":"Perfect, fast and friendly customer service and clean facilities","source":"Google","submissionTime":"2021-04-08T00:00:00","userName":"Dj S."},{"reviewId":"1d196dc2-852e-4f64-8f93-2593770c2df6","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great place!!! Wonderful location, facility and staff!! They go above and beyond!! Awesome customer service!!!\nWhen we first started with them a beautiful soul named Tami really took her time to help us out! I couldn't believe how much time she spent with me,  even shared a laugh about the width of the isles!! Haha.\nThe bubbly Chrissy who lives on the property also shines in her customer service as well as sharing a laugh or two.\nToday we got to meet the spirited Kate who set us  up with using their company truck to help us get prepared for the enjoying our backyard during colorado's stunning summer!\nThank you all so much!! Definitely thankful we placed our belongings in their care.","source":"Google","submissionTime":"2021-04-08T00:00:00","userName":"Anastaycia H."},{"reviewId":"46886abc-7558-449f-91db-5e6220402968","range":0,"rating":5,"reply":"Thanks for the positive review, Mike! We are glad you had a great experience with Christine. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-04-14T11:34:00","review":"Christine was amazing. Exceptional service!","source":"Google","submissionTime":"2021-04-07T00:00:00","userName":"Mike L."},{"reviewId":"af188c97-f006-414b-8845-44292b0d6822","range":0,"rating":5,"reply":"Hi Guillermo, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility and customer service has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-04-14T08:03:00","review":"Clean, efficient, and the best part of all outstanding customer service, they know storage!","source":"Google","submissionTime":"2021-04-07T00:00:00","userName":"Guillermo E."},{"reviewId":"a4844b4d-d8cd-4449-84db-8633da2e053e","range":0,"rating":5,"reply":"Hi Jodi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-10T12:10:00","review":"We were in a bind with a full uhaul truck and no where to go and the folks at the south platte  canyon road facility came through big time. They helped us find 2 units that suited our needs perfectly.  They were knowledgeable, friendly and more than helpful!  Thank you!","source":"Google","submissionTime":"2021-04-03T00:00:00","userName":"Jodi F."},{"reviewId":"2663d338-1210-4400-b4f5-b616b923708d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jess. We are glad Brenda was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-04-08T09:09:00","review":"Brenda was extremely helpful in understanding my storage needs and providing excellent solutions. She made the process quick and effecient with her professional and upbeat demeaner! Location is convenient to access and is  secure.","source":"Google","submissionTime":"2021-04-01T00:00:00","userName":"Jess J."},{"reviewId":"ece49473-9eb1-431e-b312-87afcbdacce7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Brian! We love hearing that your experience has been positive and hope you know that we appreciate your business! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2020-03-07T11:54:00","review":"Christy was extremely wonderful to work with and the location was great! Had no issues while renting a unit there.","source":"Google","submissionTime":"2021-04-01T00:00:00","userName":"Brian T."},{"reviewId":"3e12a62b-86ac-4687-9c96-dbb4d4f8b299","range":0,"rating":5,"reply":"Hi Stephan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-05T14:50:00","review":"Very helpful staff! Nice clean facility. Would recommend.","source":"Google","submissionTime":"2021-03-30T00:00:00","userName":"stephan b."},{"reviewId":"382b27ef-afc6-4309-8765-623a21c3f9de","range":0,"rating":5,"reply":"Your rating means so much to us, Katie! Thank you for choosing Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-02T14:08:00","review":"Very helpful and really kind staff!!!!","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Katie S."},{"reviewId":"6be2ffb9-148d-4345-abcd-916c0fc8e190","range":0,"rating":5,"reply":"Hi Dayne, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Christina. Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-03-29T13:52:00","review":"Christina was very helpful and knowledgeable.","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Dayne C."},{"reviewId":"ad4f7483-7863-46f3-a281-7ba358678b99","range":0,"rating":5,"reply":"Thank you for the kind words, Sara. We're glad Chrissie showed you exactly what you asked for, was very efficient, and courteous in working with your very busy schedule! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-03-26T13:51:00","review":"Chrissie was amazing! She showed us exactly what we asked for and was very efficient and courteous in working with our very busy schedule!","source":"Google","submissionTime":"2021-03-20T00:00:00","userName":"Sara R."},{"reviewId":"f7bd9d8b-eb1c-41c2-97a4-e62d5478c63b","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Stephen! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-03-26T13:50:00","review":"Great space and quick.","source":"Google","submissionTime":"2021-03-20T00:00:00","userName":"Stephen B."},{"reviewId":"1d332444-5d63-44b6-8cf9-ce74d5212b6d","range":0,"rating":5,"reply":"Thank you for the great rating, Krista! We're happy we could meet your self-storage needs. Please give us a call at 888-storage if you need further assistance with your storage needs.","replyTime":"2021-01-05T17:55:00","review":"Great place. Easy access. Friendly staff. Never busy .very clean.","source":"Google","submissionTime":"2021-03-16T00:00:00","userName":"Krista b."},{"reviewId":"41aff98e-dcde-4412-85ef-1e3b3bb03356","range":0,"rating":5,"reply":"Thank you for the kind words, Texan. We're glad our team was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-03-17T15:21:00","review":"Staff is amazing!! Thank you guys for toughin it out during the pandemic!!!","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Texan P."},{"reviewId":"8babacac-c9bd-40a7-ae54-ddb146f7bfad","range":0,"rating":5,"reply":"Thank you for your feedback, T.j.! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-11T12:53:00","review":"Very clean facility. The staff was very friendly and informative. Nice safe location.","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"T.J. C."},{"reviewId":"9442e3db-af6b-43e7-b51f-304de2e04ad2","range":0,"rating":5,"reply":"Hi Alex, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-03-13T11:59:00","review":"The staff is friendly, the units are clean thoroughly, would highly recommend to anyone in the area!","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"Alex T."},{"reviewId":"e1824b6d-55a5-4bd0-8596-976bd28ef0ac","range":0,"rating":5,"reply":"Hi Jason, thank you for your review. We're glad Christie was kind, caring, and honest. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-03-09T14:42:00","review":"Dealing with Christie M. was a pleasure. She was kind, caring, and honest. What a wonderful person!! A million thumbs up to Christie M!! Thanks for your help!!!","source":"Google","submissionTime":"2021-03-03T00:00:00","userName":"Jason D."},{"reviewId":"97849d1f-de65-4ab9-9222-a7b5813fc56a","range":0,"rating":5,"reply":"Hi Sunshine, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. We are always available at 888-storage to help!\n","replyTime":"2021-03-02T18:02:00","review":"Office staff was professional and friendly. The site is very clean and they have carts to use to unload your stuff.","source":"Google","submissionTime":"2021-03-02T00:00:00","userName":"Sunshine L."},{"reviewId":"624ec547-f289-470a-9a5d-ba88330ebbc2","range":0,"rating":5,"reply":"Thanks, Jimmy. We are thrilled you had a great experience with Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-03-02T11:30:00","review":"Great experience and very friendly!","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"jimmy s."},{"reviewId":"2dadeeb3-33db-409c-b55c-51fa08a693d6","range":0,"rating":5,"reply":"Hi Laura, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-03-06T14:22:00","review":"Great place, clean and manager always helpful. Would highly recommend.","source":"Google","submissionTime":"2021-02-27T00:00:00","userName":"Laura S."},{"reviewId":"a88b94e3-c47e-4fc1-9f9f-035903874645","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Tom! We're glad you had an easy rental experience with Christina. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-03-01T08:41:00","review":"Christina was fantastic and made getting started very easy!","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"Tom S."},{"reviewId":"1304dab3-cb48-4d09-82d4-9bfaaf05f312","range":0,"rating":5,"reply":"Hi Cer, thank you for leaving us a rating! We're glad Chrissy was able to help. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-20T14:20:00","review":"Chrissy Rocks!","source":"Google","submissionTime":"2021-02-10T00:00:00","userName":"CER W."},{"reviewId":"f9f8680e-3b74-415b-b054-5e4c10b5c761","range":0,"rating":5,"reply":"Thank you for the kind words, Mike. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-02-20T15:20:00","review":"I will say Christina is a breeze to work with she's very helpful and those are job very well and I was very glad to be able to find somebody to help us with our new space.","source":"Google","submissionTime":"2021-02-10T00:00:00","userName":"Mike F."},{"reviewId":"ac25ae46-e233-491b-bc37-0c13edce162e","range":0,"rating":5,"reply":"Thank you for the kind words, Rickey. We're glad Chrissy was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2021-02-15T15:02:00","review":"Chrissy is such an amazing helpful person ??","source":"Google","submissionTime":"2021-02-03T00:00:00","userName":"Rickey P."},{"reviewId":"04736bfe-4fde-4f69-a83a-26c0c64f0b01","range":0,"rating":5,"reply":"Hello, Cara. Thank you for the review. We're so glad Chrissy could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-02-02T11:52:00","review":"Chrissy is very kind. Great place and great price!","source":"Google","submissionTime":"2021-02-02T00:00:00","userName":"Cara C."},{"reviewId":"9f92462a-5ed8-4c7c-b97c-d5dd3fef96eb","range":0,"rating":5,"reply":"Hi Lee's Floor, thank you for your review. We're glad Christina took care of you. Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-02-03T13:48:00","review":"I run my own business and needed some extra space. Christina took care of me and I couldn't be happier.","source":"Google","submissionTime":"2021-02-02T00:00:00","userName":"Lee's F."},{"reviewId":"c8536ca1-42c7-411d-af7b-42f066b5c64d","range":0,"rating":5,"reply":"Thank you for the review, Wil! We pride ourselves on having a friendly, accommodating staff and are so happy Chrissy was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-30T07:54:00","review":"Chrissy was so polite and very accommodating. Although I only rented for a month she made me feel welcomed as if I was a long time customer. I would definitely rent again","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Wil C."},{"reviewId":"4893f9a4-572a-413f-9521-507a58e3a6ad","range":0,"rating":5,"reply":"Hi Jimmy, thank you for your review. We're glad Christina was very helpful in setting up your unit. Stop by the office if you need anything. ","replyTime":"2021-01-28T11:29:00","review":"Chrintna was very helpful in setting up my unit","source":"Google","submissionTime":"2021-01-26T00:00:00","userName":"Jimmy V."},{"reviewId":"182de9c8-e41e-4c82-a26a-e9e9da51d6fe","range":0,"rating":5,"reply":"Thank you, Rebecca. We're thrilled you had a positive experience at Extra Space Storage. We are here to help at 888-storage, so let us know if you need anything!","replyTime":"2021-01-26T11:03:00","review":"Amazing, prompt service.  Will return again for my storage needs!","source":"Google","submissionTime":"2021-01-22T00:00:00","userName":"Rebecca W."},{"reviewId":"265502c6-4dad-4378-8d31-f7f435d612e7","range":0,"rating":5,"reply":"Hi Noah, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-01-22T18:41:00","review":"Very clean place, manager is very nice and helpful","source":"Google","submissionTime":"2021-01-21T00:00:00","userName":"Noah K."},{"reviewId":"24c5769d-8e2c-440f-99d7-2bf567020faf","range":0,"rating":5,"reply":"Hi Edie, your kind words are appreciated! We're committed to providing excellent customer service. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2021-01-13T16:34:00","review":"Excellent customer service. Very clean and well maintained.","source":"Google","submissionTime":"2021-01-13T00:00:00","userName":"Edie S."},{"reviewId":"2cd05ae5-2323-412d-8f10-c1bf54f244ac","range":0,"rating":5,"reply":"Thank you for the review, Gabe! We pride ourselves on having a friendly, accommodating staff and are so happy Christiana was able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-01-12T16:50:00","review":"Christiana was incredible! GREAT CUSTOMER SERVICE. She was extremely helpful and considerate and you should totally use Extra Space for all your storage needs!!","source":"Google","submissionTime":"2021-01-12T00:00:00","userName":"Gabe H."},{"reviewId":"80d0acef-52b1-4e23-9596-d3248b3d1d65","range":0,"rating":5,"reply":"Hello, Gaiasgarden. Thank you for the 5-star review! We're so happy Kristina could help. Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2021-01-11T17:49:00","review":"Kristina is extremely helpful ??","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"GaiasGarden 1."},{"reviewId":"0102c7b6-6b4d-45b0-9c00-fa0efa3dc2ce","range":0,"rating":5,"reply":"Hello, Cami. Thank you for the review. We're so glad Christina could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-01-12T12:19:00","review":"Christina was very helpful and friendly. It was super easy to move stuff into a storage unit.","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Cami C."},{"reviewId":"f681ca8d-b303-4259-91fc-87b6362be2ec","range":0,"rating":5,"reply":"Thank you for the excellent rating, Justin! We're happy Christina was able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2021-01-12T12:17:00","review":"Christina was helpful and courteous. Made the process very simple and personally showed us how everything worked.","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Justin M."},{"reviewId":"3ca1dd7a-6d5a-4662-a327-574a4f18bd0e","range":0,"rating":5,"reply":"Thank you for the kind remarks, Parker! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2021-01-06T18:23:00","review":"Christina was great! Highly recommend","source":"Google","submissionTime":"2021-01-06T00:00:00","userName":"Parker L."},{"reviewId":"34db9eff-0005-4c62-85d4-eaf6a6a6de87","range":0,"rating":5,"reply":"Hi JW, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that! Feel free to reach out at any time at 888-storage.","replyTime":"2020-12-29T14:51:00","review":"Easy to work with and very friendly. Complex is clean and has good access hours","source":"Google","submissionTime":"2020-12-28T00:00:00","userName":"JW"},{"reviewId":"95b3d3cd-7fa9-4309-8108-f4c21fffc74b","range":0,"rating":5,"reply":"Bob, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We are always available at 888-storage to help.\n","replyTime":"2020-12-29T14:23:00","review":"Great customer service and very clean facility. Very good value and the people were so helpful","source":"Google","submissionTime":"2020-12-28T00:00:00","userName":"Bob L."},{"reviewId":"52fffea7-fb78-4b15-86f6-e4f3f7ceecd0","range":0,"rating":5,"reply":"Thank you, Shawn. We're thrilled you had a positive experience with our site manager! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2020-12-26T12:05:00","review":"Awesome onsite Manager","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Shawn B."},{"reviewId":"f8f18ea1-9eef-40af-a286-2c0e81bff7c0","range":0,"rating":5,"reply":"Thanks for the kind words, Kevin! We're glad Chrissy answered all your questions and was helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.\n","replyTime":"2020-12-16T12:48:00","review":"I highly recommend this facility to anybody looking for storage needs Chrissy is an amazing manager and I’ve come to call her a friend always there when you need always willing to answer any questions or anything else that might pop up And to her I say Happy holidays Sincerely Kevin Rains","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"Kevin R."},{"reviewId":"aa571311-0b32-458f-960a-31f6f0025b23","range":0,"rating":5,"reply":"Hello, Jon. Thank you for the review. We're so glad Christina could meet your storage needs. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2020-12-14T18:51:00","review":"Great place for storage needs. Its safe, clean and the staff is amazing. I really enjoyed working with Christina.","source":"Google","submissionTime":"2020-12-14T00:00:00","userName":"Jon V."},{"reviewId":"1b5a51a0-3b8b-40f6-af3b-bf0661cecc6d","range":0,"rating":5,"reply":"Hello, Momo. Thank you for the review. We're so glad Cynthia could meet your storage needs. Let us know if we can?do anything else to?assist you at 888-storage!","replyTime":"2020-12-11T18:10:00","review":"Cynthia helped me today get a storage unit that fit my needs perfectly. She was very accommodating and friendly.","source":"Google","submissionTime":"2020-12-11T00:00:00","userName":"momo"},{"reviewId":"f2eb15fb-c348-4b0b-bcc6-c282dee3778d","range":0,"rating":5,"reply":"Hi Jennifer, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Cynthia reflects that. Call us at 888-storage if there is anything else we can do to assist you!? ","replyTime":"2020-12-10T12:41:00","review":"Cynthia was great to work with, made paperwork easy. The facility is well kept, clean and easy to access my unit. Very happy and thank you.","source":"Google","submissionTime":"2020-12-10T00:00:00","userName":"Jennifer F."},{"reviewId":"2e3e9338-53e1-441a-8669-0039ebd2a8b4","range":0,"rating":5,"reply":"Hello, Victoria. Thank you for the review. We're so glad Christina could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2020-12-08T13:45:00","review":"Christina is great!","source":"Google","submissionTime":"2020-12-07T00:00:00","userName":"Victoria R."},{"reviewId":"ed7c01da-6170-40db-b44f-9ce54052203f","range":0,"rating":5,"reply":"Thank you for the feedback and review, Dustin! We're happy we were able to provide a smooth rental experience. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Let us know if we can?do anything else to?assist you at 888-storage.","replyTime":"2020-12-11T10:34:00","review":"Courteous, quick and expensive.  I showed up at around 3pm by 6pm I was already moved in to a unit and ready to go home. My only complaint is that the units are kind of pricey from what I recall paying at different storage places. But its close to where I stay so very convenient..I also wish they were open 24/7. Instead they close at 10pm which is better then either places.","source":"Google","submissionTime":"2020-12-06T00:00:00","userName":"Dustin J."},{"reviewId":"5f8bab68-e925-434a-bca4-b35952e87cc7","range":0,"rating":5,"reply":"Hi, Scott. We appreciate your positive review. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2020-11-23T16:38:00","review":"Christina made it all very easy","source":"Google","submissionTime":"2020-11-23T00:00:00","userName":"Scott M."},{"reviewId":"8fdf5750-a2f8-4e11-ac08-37954a06b66b","range":0,"rating":5,"reply":"Thank you for the kind words, Sue. We're glad Christina will get you what you need if it is available. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2020-11-22T09:49:00","review":"If you are in need of a storage unit! Stop by Extra Space Storage 8166 S Platte Canyon Rd. Littleton.\nChristina is great. She will get you what you need if it is available.","source":"Google","submissionTime":"2020-11-21T00:00:00","userName":"Sue B."},{"reviewId":"882159d0-243d-4903-a183-c776269423c3","range":0,"rating":5,"reply":"Hi Aron, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-11-12T12:25:00","review":"All needs are always met, very clean and easily accessible whenever i need in and out.","source":"Google","submissionTime":"2020-11-13T00:00:00","userName":"Aron B."},{"reviewId":"537b9830-af05-42f1-aaf8-8348d5f6d786","range":0,"rating":5,"reply":"Thank you for your kind words, Kyra. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.","replyTime":"2020-11-16T11:08:00","review":"Whenthey say birds eyes they mean it quite literally on site management most likely the most safest place to keep your things","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Kyra V."},{"reviewId":"b7b80790-a8c2-462f-abba-b38997201df1","range":0,"rating":5,"reply":"Hi Brooke, we're glad Christina was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Call if there is anything, we can do to assist you. ","replyTime":"2020-11-01T10:37:00","review":"Christina was helpful, and the unit was clean and ready to go.","source":"Google","submissionTime":"2020-10-31T00:00:00","userName":"Brooke M."},{"reviewId":"a08133a6-ef07-471f-91b5-a2fa07cd334b","range":0,"rating":5,"reply":"We appreciate the kind words, Accounts Receivable. We're glad Christina was able to help! Thanks? for letting us help with your storage needs.? Please call 888-storage if you have any questions.","replyTime":"2020-10-30T12:25:00","review":"Christina, the manager, was extremely helpful! Made renting our unit fast and simplified! Thankful for her helpful!!","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Accounts R."},{"reviewId":"c274e098-fb1d-48f8-9c3f-875f5e99f617","range":0,"rating":5,"reply":"Thank you for the excellent rating, Matt! We're happy Cynthia was able to provide a smooth rental experience. Let us know if we can?do anything else to?assist you at 888-storage.","replyTime":"2020-10-30T13:18:00","review":"So far so good.  Cynthia made signing up pleasant and easy.  Inside unit clean, well li, and accessible.","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Matt G."},{"reviewId":"61d61d46-3462-49f5-b516-c789887c0858","range":0,"rating":5,"reply":"Thanks for the kind words, James! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.\r","replyTime":"2020-10-29T11:58:00","review":"Very quick and easy with very polite staff!!! Very low rates compared to the area, I would highly recommend","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"James R."},{"reviewId":"f8375483-dfe4-4b9e-8077-06d03225c4dc","range":0,"rating":5,"reply":"Hello, Cori. Thank you for the review. We're so glad Cristy could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-10-27T15:46:00","review":"Cristy is amazing and understands problems and works with with me !","source":"Google","submissionTime":"2020-10-27T00:00:00","userName":"Cori D."},{"reviewId":"c83ff015-2b4b-4df7-9f7c-7bc7b8fa2d19","range":0,"rating":5,"reply":"Thanks for the kind words, Jake. Our team is happy that you had a great experience at Extra Space Storage. Please let us know if you have any questions.","replyTime":"2020-10-24T09:53:00","review":"Great, friendly staff, easy to work with","source":"Google","submissionTime":"2020-10-23T00:00:00","userName":"Jake E."},{"reviewId":"3a389f9f-9874-4661-91ff-b20f53042430","range":0,"rating":5,"reply":"Thanks for the kind words, Matt! We're glad Christina was awesome, friendly, and helpful. We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-20T07:03:00","review":"I moved out with Christina today... She was awesome, so friendly and helpful, I actually felt bad for moving. The place is conveniently close and exceptionally clean. It provided exactly what I needed to store some of my things while I waited to close on a house. Thank you so much. I definitiely recommend.","source":"Google","submissionTime":"2020-10-19T00:00:00","userName":"Matt H."},{"reviewId":"236e6c66-7d49-4f5f-9cab-a1d36589abab","range":0,"rating":5,"reply":"Thanks! We’re so appreciative of your excellent rating, Natsu! We’re glad Chrissy and Cynthia were great. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-18T16:35:00","review":"Chrissy and Cynthia where great and had very good costumer service!","source":"Google","submissionTime":"2020-10-15T00:00:00","userName":"Natsu D."},{"reviewId":"9d1d3dca-7849-4ee4-a548-c7fb3fe78b1c","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Johnathan. Stop by the office if you need anything. ","replyTime":"2020-10-10T17:22:00","review":"Amazing team!! Amazing truck!!","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"Johnathan L."},{"reviewId":"b4649e4f-d40d-4872-9493-80d916d34541","range":0,"rating":5,"reply":"Thank you for the kind remarks, Dominic! We're glad Christina and Cynthia were a joy to work with. We're so happy to hear we have your recommendation! Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-07T12:40:00","review":"Christina and Cynthia,\n\nWe’re such a joy to work with. I highly recommend","source":"Google","submissionTime":"2020-10-07T00:00:00","userName":"Dominic A."},{"reviewId":"7cc9c017-d0a4-4391-8400-180e14cea687","range":0,"rating":5,"reply":"Thanks for leaving a positive rating, Ashley! We are happy to hear about your positive experience with Chrissy. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-07T13:02:00","review":"Chrissy has be a wonderful help definitely recommend working with her!","source":"Google","submissionTime":"2020-10-06T00:00:00","userName":"Ashley T."},{"reviewId":"02bf831e-712a-41b7-996c-d760fa618da6","range":0,"rating":5,"reply":"Hi Jhordano, thanks for leaving a rating! We’re glad Christina was really nice and helpful. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-30T13:51:00","review":"Christina is really nice she help me  a lot !!!!","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"Jhordano V."},{"reviewId":"1e43aabe-0b89-4643-9220-467fcd21d9b1","range":0,"rating":5,"reply":"Hi Paul, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-09-27T08:39:00","review":"Courteous with a very clean facility. Our experience was great!","source":"Google","submissionTime":"2020-09-25T00:00:00","userName":"Paul S."},{"reviewId":"742fd8da-17eb-4e6b-ba66-56a9091fe726","range":0,"rating":5,"reply":"Thank you for your feedback, Angela! Providing renters with clean and secure facilities is our top priority. We're glad Christina was able to meet your storage needs and are happy to have your grizzly bear hibernating with us! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else!","replyTime":"2020-09-24T11:58:00","review":"Christina was very knowledgeable and offered top notch customer service. This is the cleanest most well cared for facility I have ever seen. If you are looking for storage in the Littleton area this is the best!  Thank you for making me feel at ease to keep my parents items in a clean, safe place. Out 6ft aluminum grizzly bear statue will hibernate there this winter.","source":"Google","submissionTime":"2020-09-23T00:00:00","userName":"Angela C."},{"reviewId":"a54edef3-a31d-4d3f-b312-6f9edd6e7435","range":0,"rating":5,"reply":"Hi Thomas Bros, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2020-09-23T11:20:00","review":"Christina has always gave me the best service me my dad and sister have all used units here and never had an issue. Also got the second month free! Best deal and service in town.","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Thomas B."},{"reviewId":"8d88d207-cffd-4e33-b57b-03a69bf9b25f","range":0,"rating":5,"reply":"Our team is grateful for your rating, Sarah. We're glad Cynthia and Chrissy were amazing. Please contact us at (303) 791-9900 if you have any questions.","replyTime":"2020-09-19T13:16:00","review":"Cynthia an chrissy are amazing ?? great place to store stuff super sweet ladies","source":"Google","submissionTime":"2020-09-18T00:00:00","userName":"Sarah R."},{"reviewId":"4f3c805e-4242-409f-93da-1f9278d9976b","range":0,"rating":5,"reply":"Thank you, Aime! We know how important keeping your belongings clean and safe are. Don’t hesitate to reach out if you ever see something that doesn’t meet your standard!","replyTime":"2020-09-14T12:19:00","review":"Friendly staff, great price, and very clean facility.","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Aime P."},{"reviewId":"f25a098f-b771-4363-8b45-5d871a70d3b4","range":0,"rating":5,"reply":"Hi Kippi, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility has been positive! Please call 888-STORAGE if you have any questions.","replyTime":"2020-09-11T17:46:00","review":"Great staff!  The team was responsive and helped me to get a unit and also move to a larger unit.   The individual storage units are clean and well taken care of","source":"Google","submissionTime":"2020-09-11T00:00:00","userName":"Kippi C."},{"reviewId":"d489aa29-f195-4fdf-8328-7328f67f93b0","range":0,"rating":5,"reply":"Our team works hard to keep our facility clean! Thanks for noticing, Christina! Please call 888-STORAGE if you have any questions.","replyTime":"2020-09-10T18:53:00","review":"Amazing!! So clean!!!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Christina C."},{"reviewId":"9429b97d-f88a-4fb2-ae57-42fdb763c73c","range":0,"rating":5,"reply":"Thank you so much for your kind words, Ashley. We really appreciate you taking the time to share your experience with us and we are happy that Christina could help. Let us know if you need anything!","replyTime":"2020-09-11T12:09:00","review":"Christina has been a tremendous help to my family. Thank you for all of your help. I would highly recommend using Extra Space Storage!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Ashley M."},{"reviewId":"61e3b5ec-2f36-42cf-937e-06e2fed7d48e","range":0,"rating":5,"reply":"Thank you for the review, M! We pride ourselves on having a friendly, accommodating staff and are so happy Christina able to assist you! Don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-06T10:40:00","review":"Christina is always friendly, super helpful and accommodating!  Facility is accessible and clean.","source":"Google","submissionTime":"2020-09-06T00:00:00","userName":"M C."},{"reviewId":"092d4d33-b7e1-409d-aefa-6df330986557","range":0,"rating":5,"reply":"Thank you, Alyssa. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions!","replyTime":"2020-09-04T14:05:00","review":"Everyone is very sweet here. Got me moved in the same day !","source":"Google","submissionTime":"2020-09-04T00:00:00","userName":"Alyssa V."},{"reviewId":"a1ad024a-4b14-4de2-aa10-c08a7156878a","range":0,"rating":5,"reply":"Thank you for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy Christina was able to help! Feel free to reach out at any time at 888-STORAGE.","replyTime":"2020-09-04T14:49:00","review":"Christina was very helpful and provided excellent customer service. I would highly recommend Extra Space Storage!","source":"Google","submissionTime":"2020-09-04T00:00:00","userName":"Mike C."},{"reviewId":"b8113084-97b3-491c-b46c-6e57fa1af304","range":0,"rating":5,"reply":"Thank you for the positive rating, Doug. We're glad Christina provided great, fast, and friendly service. Please call (303) 791-9900 if you have any questions. ","replyTime":"2020-08-27T10:43:00","review":"Christina provided great, fast and friendly service . Got the unit I needed ! THANK YOU!","source":"Google","submissionTime":"2020-09-03T00:00:00","userName":"Doug S."},{"reviewId":"6f33a654-ffbf-448e-9053-6f042a6f7849","range":0,"rating":5,"reply":"Hello, T, thank you for the review. We're so glad Chrissy could meet your storage needs. Don't hesitate to reach out if you need anything!","replyTime":"2020-09-01T10:44:00","review":"Chrissy was a great help getting me set up With a new account","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"T C."},{"reviewId":"de51bbe2-ed56-435f-a7d2-616c8f5fc8c0","range":0,"rating":5,"reply":"James, we are so glad you had a good experience with us! We're so grateful to have you as a customer. ","replyTime":"2020-08-27T16:46:00","review":"Great professional service.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"James P."},{"reviewId":"68ebda10-3c26-4593-a8a6-db4c517bdcdb","range":0,"rating":5,"reply":"Thanks for the great review, Scott! Please call us at (303) 791-9900 if you have any questions!","replyTime":"2020-08-27T16:53:00","review":"Fast service, they had the unit I needed and I was able to move in right away.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"Scott C."},{"reviewId":"8eae61f3-0876-4168-bdd8-3e92395f47c1","range":0,"rating":5,"reply":"Steve, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!","replyTime":"2020-03-12T09:34:00","review":"Great place","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Steve S."},{"reviewId":"2289482a-cd63-46e3-a808-790fc7cf3dbf","range":0,"rating":5,"reply":"Thanks, Tanner! We’re happy to hear you had a great experience with Christina. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-08-24T08:21:00","review":"Christina Miller great service & is the best storage place in town for safe keeping your stuff","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Tanner L."},{"reviewId":"80fa3767-13fb-4f59-a695-b80fd4593cae","range":0,"rating":5,"reply":"Thanks for the awesome review, Steve! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can?do anything else to?assist you!","replyTime":"2020-08-18T14:34:00","review":"Cynthia was awesome!  Very prompt calling me back and super helpful.  I checked many storage facilities and this one had the best prices.  Best price, best service!","source":"Google","submissionTime":"2020-08-18T00:00:00","userName":"Steve W."},{"reviewId":"b9129d19-84ec-4485-ae48-f695bec2a743","range":0,"rating":5,"reply":"Thanks for the awesome review, Nate! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate you taking the time to share your experience with us. We'd love to have you back so if you need storage in the future give us a call at 888-STORAGE!","replyTime":"2020-08-16T10:50:00","review":"Had a storage unit for a about 4 months while we were selling and moving houses.  The process of getting a unit was easy, and the units and facility is clean. I believe it was Chrissy (Im terrible with names) that i saw most often, always smiling and waving when you come in.  I got a new card number midway through rental and my autopay didnt go through, got a courtesy call because they wanted to make sure I didnt get a late payment.  If i need another unit in the future, it will be here.  Thanks!","source":"Google","submissionTime":"2020-08-15T00:00:00","userName":"Nate B."},{"reviewId":"95b3473f-6709-42bd-97a8-675d39ec8f98","range":0,"rating":5,"reply":"Hi Paige, we're glad Christina was very helpful and made the process painless! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-08-12T11:53:00","review":"Christina was very helpful and made the process painless! Very friendly and professional ??","source":"Google","submissionTime":"2020-08-12T00:00:00","userName":"Paige L."},{"reviewId":"b86410eb-5504-40d9-8444-2d89ac370def","range":0,"rating":5,"reply":"Hi Nicole, thank you for your review. We're glad Chris was able to help! Let us know if you need any future assistance! ","replyTime":"2020-08-12T11:53:00","review":"Thank you for your help Ms. Chris!","source":"Google","submissionTime":"2020-08-12T00:00:00","userName":"Nicole L."},{"reviewId":"176723e8-a6d1-4c66-8b92-82ec7efa8264","range":0,"rating":5,"reply":"Hi, Derrick. Thank you for your positive feedback about Christina! We are glad she could help. We're always here to assist you at 888-STORAGE!","replyTime":"2020-08-11T18:47:00","review":"Christina Miller is the greatest and the service here was awesome!","source":"Google","submissionTime":"2020-08-11T00:00:00","userName":"Derrick D."},{"reviewId":"40be8965-bf8b-47b3-abfa-0291d196c025","range":0,"rating":5,"reply":"Jason, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-04T17:11:00","review":"Easy access, reasonably priced. Friendly and helpful manager.","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"Jason P."},{"reviewId":"3732f79b-01b5-4404-8067-788baa32aadc","range":0,"rating":5,"reply":"Ivy, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything! ","replyTime":"2020-08-01T13:34:00","review":"Great service and price!!","source":"Google","submissionTime":"2020-08-01T00:00:00","userName":"Ivy D."},{"reviewId":"1bb47a02-bc1b-4cef-b3db-c86512d3b728","range":0,"rating":5,"reply":"Thank you for your feedback, Bruce! Providing renters with clean facilities is important to us. We're glad Chrissy was able to meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-08-04T12:05:00","review":"Chrissy is so personable, helpful, knowledgeable  and wonderful to work with  Great storage facility that is very clean.","source":"Google","submissionTime":"2020-07-30T00:00:00","userName":"Bruce E."},{"reviewId":"536a10df-1698-4e0c-94c7-7b8742d07ac4","range":0,"rating":5,"reply":"Thank you for the review, Sydney! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you ever need anything in the future stop by or call us at 888-STORAGE.","replyTime":"2020-07-30T12:14:00","review":"Staff was extremely friendly and helpful!","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"Sydney K."},{"reviewId":"e4475cde-52c7-4828-93fa-66988d095ebb","range":0,"rating":5,"reply":"Hello, Tonya. Thank you for the 5-star review! We're so happy Christina could help you find the right size unit. Feel free to reach out at any time at 888-STORAGE.","replyTime":"2020-07-30T13:15:00","review":"Christina was great to work with and showed me a couple of units to make sure I got the correct one for me.","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"Tonya M."},{"reviewId":"0c45acd5-14a6-4e67-bb02-22a03b5c4195","range":0,"rating":5,"reply":"We're thrilled you had a great experience, Salina. Thank you for choosing Extra Space Storage and please let us know if you have any questions.","replyTime":"2020-07-28T18:57:00","review":"Very friendly and helpful.","source":"Google","submissionTime":"2020-07-28T00:00:00","userName":"Salina R."},{"reviewId":"aa2302b9-a5ec-4af9-9ce9-66bc892aa217","range":0,"rating":5,"reply":"Thank you so much for your kind words, Daniel. We really appreciate you taking the time to share your experience with us and we are so glad your experience with Chrissy was phenomenal. Please stop by the office if you need anything else!","replyTime":"2020-07-21T12:30:00","review":"Chrissy was phenomenal, she bent over backwards to find me the storage unit I needed just in time. You definitely have the right person in place representing your company, speaks volumes for extra space storage","source":"Google","submissionTime":"2020-07-20T00:00:00","userName":"Daniel G."},{"reviewId":"c6160292-9571-403a-bb08-b62897d6ebff","range":0,"rating":5,"reply":"Thanks for the positive review, Bj! We are glad you had a great experience with Christina. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2020-07-19T09:41:00","review":"Very very easy setup. Christina is wonderful!","source":"Google","submissionTime":"2020-07-18T00:00:00","userName":"Bj L."},{"reviewId":"c152ea62-94ca-4c12-b26b-cfdfa146a271","range":0,"rating":5,"reply":"Hi Jennie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2020-07-11T12:30:00","review":"Friendly, quick service - great people to work with!!","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Jennie C."},{"reviewId":"1c08cba0-5113-44f6-b66e-5def18081610","range":0,"rating":5,"reply":"Hi Pat,  thanks for leaving a 5-star rating! We’re happy to hear Christina and Cynthia were great. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-06-05T13:42:00","review":"Only had my unit for two months now. Christina and Cynthia have been great. Extremely nice and helpful. Let me use their moving truck for FREE!!","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"Pat M."},{"reviewId":"d870b6ca-d97d-4f48-b810-ae38d97dab92","range":0,"rating":5,"reply":"Thanks for leaving an excellent rating, Aspen! We are happy to hear about your positive experience with Extra Space Storage. ","replyTime":"2020-07-10T10:33:00","review":"Great place to store and really great customer service!","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"Aspen P."},{"reviewId":"9080b8e5-147c-4270-ae1a-3424389e3938","range":0,"rating":5,"reply":"Thanks for leaving a note to let Christina know you appreciate her, Denise!  We agree that she is fantastic and we are lucky to have her on our team! Let us know if we can?do anything else to?assist you!","replyTime":"2020-07-09T14:32:00","review":"Christina has great interpersonal communication skills !  Extra Space Storage is lucky to have her for an employee as she goes 110%.","source":"Google","submissionTime":"2020-07-08T00:00:00","userName":"Denise L."},{"reviewId":"dac3057e-a903-4322-a567-ed38d8dba246","range":0,"rating":5,"reply":"Thanks, Stephen! We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Our team is happy to hear that Cynthia was incredibly helpful and made the rental process easy. Thank you for choosing Extra Space Storage! ","replyTime":"2020-07-07T11:26:00","review":"We reserved a storage unit online late at night and showed up at 9:30 the next day to see if we could verify a rental. Cynthia was incredibly helpful and made the process easy and understandable. The facility is clean, well kept, and conveniently located. Thanks for all of your help Cynthia!","source":"Google","submissionTime":"2020-07-06T00:00:00","userName":"Stephen K."},{"reviewId":"67429dc6-ee61-41fa-bdd0-252256cf9d59","range":0,"rating":5,"reply":"Hi, Jodi. We are happy to hear Chrissy was great in helping you get set up. Thanks for choosing Extra Space Storage! ","replyTime":"2020-07-07T13:51:00","review":"Chrissy was great! I called and she got me all setup with a unit that best fit my needs. Thank you!","source":"Google","submissionTime":"2020-07-06T00:00:00","userName":"Jodi L."},{"reviewId":"a114fbf4-7f7f-4a3c-aeef-fd01353fe230","range":0,"rating":5,"reply":"Hello, Chanel. Thanks for the positive feedback about Chrissy and our facility. We're so happy we have customers like you. Give us a call at 888-STORAGE, or stop by the office if you need anything else!","replyTime":"2020-07-02T18:12:00","review":"Chrissy was awesome and the check in process was fast and easy. By far the cleanest and most convenient storage I’ve seen!","source":"Google","submissionTime":"2020-07-02T00:00:00","userName":"Chanel C."},{"reviewId":"9341d375-ecd3-4177-9742-6918ac540343","range":0,"rating":5,"reply":"Thank you for your positive rating, Linda. We are happy to hear that Christy and Cynthia were professional and personable. Please call (303) 791-9900 if you have any questions.","replyTime":"2020-07-01T17:44:00","review":"Very personable and professional people. Customer Service was exemplary. Thank you for making a stressful time easier to deal with! Bless you Christy and Cynthia!\nL G","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Linda G."},{"reviewId":"fc2a1126-af44-4f99-b64a-bbd6870d643e","range":0,"rating":5,"reply":"Terri, we are so happy to hear that Christina and Cynthia could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-06-24T17:55:00","review":"Christina & Cynthia are just lovely, so very helpful and accommodating. They went out of their way to find a bigger unit for me at the last minute. And then...Christina gave me extra time to move at a great price.  No rushing no stress, Wish everything could be this easy. I love the ladies at extra space storage Cynthia and Christina you ladies rock!","source":"Google","submissionTime":"2020-06-24T00:00:00","userName":"Terri M."},{"reviewId":"4e133ef9-b051-48a4-b8d2-b5b7553cceb3","range":0,"rating":5,"reply":"We think Cynthia is great too! Thanks for the positive review, Denise.","replyTime":"2020-06-22T12:22:00","review":"Cynthia Young was great and efficient.  Renting was extremely easy.","source":"Google","submissionTime":"2020-06-21T00:00:00","userName":"denise s."},{"reviewId":"8bddacde-1afa-4d15-a365-271304ece317","range":0,"rating":5,"reply":"Hi Tony, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer! We appreciate you letting us help with your storage needs!","replyTime":"2020-06-16T12:34:00","review":"Extra Space did a great job for us after renting four different units in the last three years. Each time, the staff was friendly and did their best to work with us. I highly recommend this location.","source":"Google","submissionTime":"2020-06-15T00:00:00","userName":"Tony B."},{"reviewId":"c5065bcf-40e4-4950-9f83-b40ee0835823","range":0,"rating":5,"reply":"Thank you for the review, Luci Ann! We pride ourselves on having a friendly, accommodating staff and are so happy Christy was able to assist you! We’re glad you chose Extra Space!","replyTime":"2020-06-11T15:52:00","review":"Christy Miller the assistant store manager is very helpful and patient. The units are clean and affordable! I'd recommend this location to anyone!","source":"Google","submissionTime":"2020-06-11T00:00:00","userName":"Luci A."},{"reviewId":"7f50d763-ee52-41d8-87ac-e443f21ec00c","range":0,"rating":5,"reply":"Thank you for the review, Danyelle! We pride ourselves on having a friendly, accommodating staff and are so happy our team was able to assist you! We're grateful to have you as a customer!","replyTime":"2020-06-09T15:55:00","review":"Ladies are awesome in this place super fast and  caring","source":"Google","submissionTime":"2020-06-09T00:00:00","userName":"Danyelle R."},{"reviewId":"af608113-efd7-4348-82ce-7f8faadf3652","range":0,"rating":5,"reply":"Hi Avery, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything. ","replyTime":"2020-06-08T16:32:00","review":"Super helpful, very clean and priced excellent!","source":"Google","submissionTime":"2020-06-08T00:00:00","userName":"Avery P."},{"reviewId":"2c98fceb-62a9-46e4-afe8-e02a7d3b273b","range":0,"rating":5,"reply":"Thanks J.r.! We're glad Christina was able to help. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  \n","replyTime":"2020-06-06T14:41:00","review":"Christina was very helpful with getting a unit, nice convenient location with reasonable prices!!","source":"Google","submissionTime":"2020-06-06T00:00:00","userName":"J.R. S."},{"reviewId":"b6970c6f-174f-47b2-a53c-182dfb5451c7","range":0,"rating":5,"reply":"Welcome, Amanda! We’re happy to hear you had a great experience with Christina and our clean facility! Thank you for choosing Extra Space.?? ","replyTime":"2020-05-28T15:05:00","review":"Christina Miller is very kind and helpful. Great customer service and a clean facility.","source":"Google","submissionTime":"2020-05-28T00:00:00","userName":"Amanda P."},{"reviewId":"613ba6c0-afd0-47d8-9d56-ccc2ca084c72","range":0,"rating":5,"reply":"Hi Debra, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n","replyTime":"2020-05-27T11:43:00","review":"I checked online about a storage unit. I called this location and talked with them. They were very helpful. We went to the location and talked to both Cynthia & Chrissy. They were both so helpful. They were very professional and very sweet. We appreciate the great service from them. Thank you!!","source":"Google","submissionTime":"2020-05-27T00:00:00","userName":"Debra H."},{"reviewId":"febcdec9-1ae8-4719-9ac0-a932cc09f115","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad Christina and Cynthia showed you space. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2020-05-27T11:33:00","review":"Christina and Cynthia were awesome in showing the space, getting the right price set and wonderful customer service !!","source":"Google","submissionTime":"2020-05-27T00:00:00","userName":"David H."},{"reviewId":"49d14d5c-4d8a-4758-9126-2108d71c8c20","range":0,"rating":5,"reply":"Hi Michael, we're glad Cynthia and Chrissy were awesome and made the process of getting a storage unit very easy. Let us know if we can?do anything else to?assist you!? \n","replyTime":"2020-05-28T08:37:00","review":"Cynthia and Chrissy were awesome and made the process of getting a storage unit very easy. Plus you get a free truck to use to move in all of your stuff.","source":"Google","submissionTime":"2020-05-27T00:00:00","userName":"Michael U."},{"reviewId":"ecbbc51e-9e98-47a6-ae1d-1e0fb9556466","range":0,"rating":5,"reply":"Thank you for the kind words, Bri_688! We're committed to providing excellent customer service. We're glad Cynthia was very helpful and kind! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-05-26T07:53:00","review":"The customer service is great and Cynthia was very helpful and kind! Thank you!","source":"Google","submissionTime":"2020-05-25T00:00:00","userName":"Bri_688"},{"reviewId":"51d1efd2-4c5f-4a52-b025-078e79d55f3f","range":0,"rating":5,"reply":"Thank you for the kind words, Daisy. We're glad Cynthia gave you options and got you signed right up. Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2020-05-24T15:49:00","review":"Cynthia was great.  Called on a Saturday.  I told her what I wanted, she gave me options and signed right up.  She was great","source":"Google","submissionTime":"2020-05-24T00:00:00","userName":"Daisy A."},{"reviewId":"2223a2db-30e1-4dca-901f-092dcf91cf21","range":0,"rating":5,"reply":"Thank you for the kind remarks, Orion! We're so happy to hear we have your recommendation and that Christina made things very easy for you! Don't hesitate to reach out if you need anything!? ","replyTime":"2020-05-22T17:41:00","review":"Christina was awesome!!!! So much help made things go very easily. 10/10 would recommend","source":"Google","submissionTime":"2020-05-22T00:00:00","userName":"Orion M."},{"reviewId":"8674fd1e-b7f6-4dc7-b63e-a4d0f1e890d5","range":0,"rating":5,"reply":"Hi Lisa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Christina! Let us know if we can do anything to assist you! \n","replyTime":"2020-05-20T08:26:00","review":"Christina was kind, friendly, helpful and efficient.  Great experience!","source":"Google","submissionTime":"2020-05-19T00:00:00","userName":"Lisa H."},{"reviewId":"6854869c-7b5e-43e9-bf2e-cefa5a58d053","range":0,"rating":5,"reply":"Hi Chelsie, we're glad our team was very kind and helpful in getting you in a unit. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything. ","replyTime":"2020-05-20T08:25:00","review":"Very kind and helpful in getting us in a unit. It was fast and easy. They had a moving truck that we were able to use that made moving our stuff in even easier! We had a Great experience. Thank You ladies!","source":"Google","submissionTime":"2020-05-19T00:00:00","userName":"Chelsie T."},{"reviewId":"99942392-f488-4a98-a9f2-d3f96982de86","range":0,"rating":5,"reply":"Hi Jim, we're glad our team was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!\n","replyTime":"2019-08-07T10:12:00","review":"The staff was very helpful. They offered free usage of their truck. Fair prices. Clean. Chrissy is the best!","source":"Google","submissionTime":"2020-05-16T00:00:00","userName":"Jim S."},{"reviewId":"4ef07dca-654d-4513-864f-c825cad0e8c3","range":0,"rating":5,"reply":"Thanks Gabby! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-05-17T10:04:00","review":"Chrissy and Cynthia are amazing my father and I had an amazing experience!! They catered to our situation perfectly!! It was very convenient and easy to get a storage shed and borrow the truck to move what was needed!! HIGHLY RECOMMEND!!","source":"Google","submissionTime":"2020-05-16T00:00:00","userName":"Gabby B."},{"reviewId":"10ec5de0-c2a9-479d-b54e-d570969043ba","range":0,"rating":5,"reply":"Thank you for the kind words, Craig. We're glad Cynthia and Christina were helpful and very personable. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! ","replyTime":"2020-05-17T10:02:00","review":"Awesome location and staff. Cynthia and Christina were amazing! Super helpful and very personable. Clean, safe facility. Very affordable rates. I would recommend Extra Space to anyone in the Littleton area","source":"Google","submissionTime":"2020-05-16T00:00:00","userName":"Craig B."},{"reviewId":"a606000a-16b2-4042-842c-2181283f3272","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Michael! We're so happy to hear our manager was able to make your rental process hassle-free! Give us a call at 888-STORAGE if you need any future assistance. We’re glad you chose Extra Space!","replyTime":"2020-05-15T07:31:00","review":"Even in the midst of COVID19, Christina was incredibly friendly, helpful, and accommodating to get us moved into a unit efficiently that worked for us. Thanks Christina!","source":"Google","submissionTime":"2020-05-14T00:00:00","userName":"Michael S."},{"reviewId":"ebb637f7-48a7-4200-a41d-a94310424ecc","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Shawn! We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-18T08:43:00","review":"These ladies were awesome. Very helpful and knowledgeable and I felt comfortable doing business with them.","source":"Google","submissionTime":"2020-03-16T00:00:00","userName":"Shawn M."},{"reviewId":"d16195b8-3439-4365-a5f1-a86e6e0f199d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Tyler! We pride ourselves on having a helpful, professional staff and are thrilled to hear your experience with Christina reflects that. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're committed to providing excellent customer service. Let us know if we can do anything to assist you! \n \n","replyTime":"2020-03-12T16:30:00","review":"Christina Miller is very professional and helpful. Had the door open and ready for us to come in and see if we could get a unit. Ended up getting a unit with our first month free witch was awesome! Overall Nice and clean units and great service!","source":"Google","submissionTime":"2020-03-12T00:00:00","userName":"tyler t."},{"reviewId":"ef699375-b81a-480d-bc2f-10896d99697d","range":0,"rating":5,"reply":"Hi Megan, we're glad Christina was pleasant and very helpful! Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything. ","replyTime":"2020-03-11T13:32:00","review":"Christina is absolutely incredible, pleasant and very helpful! Extra Space Storage is in a great location, and I feel like all of my belongings are in a safe place and I feel safe going there as well! Thank you!","source":"Google","submissionTime":"2020-03-11T00:00:00","userName":"Megan E."},{"reviewId":"56f917d7-cae6-452e-835b-53d0cccb84a0","range":0,"rating":5,"reply":"Thank you for the kind words, Brock. We're glad Chrissy and Cynthia were able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2020-03-09T17:03:00","review":"Chrissy and Cynthia rock!","source":"Google","submissionTime":"2020-03-09T00:00:00","userName":"Brock S."},{"reviewId":"18dc8fc8-8b64-4d7a-a556-4fd41a4526a5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Brian! We love hearing that your experience has been positive and hope you know that we appreciate your business! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2020-03-07T11:54:00","review":"Christy was extremely wonderful to work with and the location was great!","source":"Google","submissionTime":"2020-03-07T00:00:00","userName":"Brian T."},{"reviewId":"a47daa6f-7bd1-40a5-a51b-df43fbb4ecc8","range":0,"rating":5,"reply":"Thank you for the kind words, Kyle. We're glad our manager was able to help! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-03-06T12:59:00","review":"Super friendly and helpful staff! Even helped with boxes for packing!! Storage is extra secure and extra safe. 10/5 if I could!!!","source":"Google","submissionTime":"2020-03-05T00:00:00","userName":"Kyle Q."},{"reviewId":"a6a53f0d-ad7e-4507-8d00-5836838ee5d8","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Steve. We’d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (303) 791-9900.\r\n","replyTime":"2020-03-03T14:27:00","review":"Very happy with the service. Took me out to the unit that has just opened. Friendly great people both Chrissy and Cynthia!!","source":"Google","submissionTime":"2020-03-02T00:00:00","userName":"Steve R."},{"reviewId":"37d63b2c-5c41-4f96-a658-0499e5d7c552","range":0,"rating":5,"reply":"Thank you for the review, Christine! We pride ourselves on having a helpful, accommodating staff and are so happy Christina was able to assist you! Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-02T17:51:00","review":"Christina was very accommodating  and helpful anytime we were on site.","source":"Google","submissionTime":"2020-03-01T00:00:00","userName":"Christine R."},{"reviewId":"4579d44f-6384-45fc-8794-1f87eebb8e2a","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Lisa! \n\n","replyTime":"2020-03-01T10:02:00","review":"Christina has been amazing to deal with!!!  I would store here again!!!!","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Lisa E."},{"reviewId":"4d57517c-2a63-493f-9a44-839f08a460cd","range":0,"rating":5,"reply":"Hi David, we're glad Christina was able to help you get situated into your storage unit. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.  ","replyTime":"2020-03-01T10:03:00","review":"Christina was a huge help getting us situated into our storage unit. Very clean storage unit and we were ready to move right in!","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"David L."},{"reviewId":"4cc649d3-53e5-458b-a501-b9a4ffb5f64a","range":0,"rating":5,"reply":"Hi Tamara, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Stop by the office if you need anything.  \n","replyTime":"2020-03-01T12:15:00","review":"Clean, easy to deal with, friendly service","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Tamara W."},{"reviewId":"191cb86d-ca3f-40fc-b538-23e70de0908f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Brian! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Christina reflects that. Let us know if we can do anything to assist you! \n","replyTime":"2020-03-01T13:05:00","review":"Christina Miller is the best! super friendly and helpful","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Brian B."},{"reviewId":"d526ad8c-5a60-4f58-9ab6-9289d2129600","range":0,"rating":5,"reply":"Hi Nate, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!\n","replyTime":"2020-03-01T13:24:00","review":"Friendly and fast service.","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Nate B."},{"reviewId":"f5f5f3ee-ff57-4f5f-9bfd-af9ae3672b66","range":0,"rating":5,"reply":"Alex, thank you for the positive review and for choosing Extra Space Storage for your storage needs! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2020-02-29T09:52:00","review":"This location has always been my go to for storage and the staff are always helpful and thorough with finding the right size space. This last time the manager was out si hannah was there to assist me in finding what I was looking for, will definitely continue to use this company in the future","source":"Google","submissionTime":"2020-02-28T00:00:00","userName":"alex m."},{"reviewId":"dc27259a-4441-4f3d-beca-c039999550c9","range":0,"rating":5,"reply":"Thank you for the kind words, Troi. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2020-02-26T13:54:00","review":"Christina millers the bees knees","source":"Google","submissionTime":"2020-02-26T00:00:00","userName":"Troi C."},{"reviewId":"0acc804e-f139-4093-983e-f6895b5ade8d","range":0,"rating":5,"reply":"Thanks, Richard And Angel! We're pleased to hear you've had a positive experience with Christina throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2020-01-11T16:02:00","review":"Christina was great.","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Richard a."},{"reviewId":"02609fde-5e11-404b-8ed2-ec7fec815cda","range":0,"rating":5,"reply":"Thank you for the kind words, Jeno. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-10-30T12:43:00","review":"Christina she was a great help in all our transactions\nthank you for all your help Christina","source":"Google","submissionTime":"2020-01-10T00:00:00","userName":"Jeno H."},{"reviewId":"5f78eb29-9568-474b-97ca-63edaf3266ad","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Adam! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage! ","replyTime":"2020-01-08T08:20:00","review":"Christina is great to work with. Out of all the places we called she by far was the friendliest and most helpful. Storage units have easy access and the price is great. Highly recommended them.","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Adam W."},{"reviewId":"77391092-b6dc-42c0-b86d-543bc9d03346","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Richard! \n\n","replyTime":"2020-01-08T11:57:00","review":"Great place Christina was great. The free truck was great.","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Richard R."},{"reviewId":"47dcb5ac-2dda-4aaa-81cc-40865ccd7d6c","range":0,"rating":5,"reply":"Hi Brooke, thank you for your review. We're glad Chrissy was able to help, had everything ready for you when you arrived and made you feel very welcome. Let us know if we can do anything to assist you! ","replyTime":"2020-01-07T13:02:00","review":"Chrissie was very helpful, thoughtful and 3 steps ahead. She had everything ready for me when I arrived to fill out my lease paperwork and made me feel very welcome. I look forward to continuing to working with her while I rent my unit here!","source":"Google","submissionTime":"2020-01-07T00:00:00","userName":"Brooke D."},{"reviewId":"0a1b6309-e451-418f-8a7b-54cd2f74393d","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Ashley. We're thrilled Chrissy was able to find a solution to your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!","replyTime":"2019-12-31T12:44:00","review":"Chrissy was AMAZING to work with!! She met all of my storage needs and then some. Such great service!!!","source":"Google","submissionTime":"2019-12-31T00:00:00","userName":"Ashley S."},{"reviewId":"f20caabb-8994-4ddf-a9e0-9329b2e2cff9","range":0,"rating":5,"reply":"Coalie, we are happy to hear you are enjoying your storage unit! Please reach out to our office at (303) 791-9900 if you need anything. Christina and the rest of our team are happy to help answer any questions!","replyTime":"2019-12-31T15:14:00","review":"Christina is the best! Gave me a great deal! It was meant to be! Thank you so much for the unit!","source":"Google","submissionTime":"2019-12-31T00:00:00","userName":"COALIE"},{"reviewId":"a83c2289-f66b-48ae-ac76-89584ebbd81a","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Marybeth! We're committed to providing excellent service and we're glad you had a positive experience renting with Christie! Don't hesitate to reach out if you need anything.","replyTime":"2020-01-02T10:19:00","review":"Christie gave me GREAT service","source":"Google","submissionTime":"2019-12-31T00:00:00","userName":"Marybeth D."},{"reviewId":"6394446f-0ba6-4bd3-8335-c1dd3fba9c73","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Ben! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything.","replyTime":"2019-12-30T18:19:00","review":"Great customer service and a very nice lady who runs the place goes above and beyond to make sure your needs are met and a nice storage place in general","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"Ben S."},{"reviewId":"27c63c9f-93b4-4dcb-8c8d-b778eb7a6510","range":0,"rating":5,"reply":"Hi Jonathan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!","replyTime":"2019-12-27T09:34:00","review":"This is a very nice clean easy place to store things!","source":"Google","submissionTime":"2019-12-26T00:00:00","userName":"Jonathan D."},{"reviewId":"8f9d7ce3-f625-4d38-81c5-2a69f94adc6e","range":0,"rating":5,"reply":"Hi Katie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for choosing Extra Space.  ","replyTime":"2019-12-23T16:21:00","review":"Always our #1 choice for storage. Very clean and well kept.","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"Katie"},{"reviewId":"e39e9811-6072-452d-b34d-dcafb174eec6","range":0,"rating":5,"reply":"Thank you for being a loyal customer, LM! We love hearing your feedback and are thrilled to know you are enjoying your experience with Chrissy. Let us know if there's anything else we can do to keep your experience great!","replyTime":"2019-12-15T11:09:00","review":"Been doing business with Chrissy at Extra Space for 5 years. She has always taken great care of me!","source":"Google","submissionTime":"2019-12-14T00:00:00","userName":"LM H."},{"reviewId":"50f42f13-3115-4bac-81c1-5dac377006f4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Elizabeth! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you! ","replyTime":"2019-12-10T12:35:00","review":"Very friendly and clean units and close to my home. I won't go any where else.","source":"Google","submissionTime":"2019-12-10T00:00:00","userName":"Elizabeth D."},{"reviewId":"15d3b365-40ee-4b89-ac9b-825ef484c9b7","range":0,"rating":5,"reply":"Thank you for the 5-star review, Terri! We pride ourselves on having a helpful, welcoming staff and are so happy they were able to assist you! Don't hesitate to reach out if you need any future assistance. ","replyTime":"2019-12-08T09:04:00","review":"Very helpful and friendly.   Felt very welcome.","source":"Google","submissionTime":"2019-12-07T00:00:00","userName":"Terri B."},{"reviewId":"2cd7dc5a-3ecb-4ec2-af59-79fe9e8997de","range":0,"rating":5,"reply":"Thanks for the kind words, Jared! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Christina! Let us know if we can do anything else to assist you. ","replyTime":"2019-12-03T12:26:00","review":"Christina is incredibly friendly and helpful","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Jared g."},{"reviewId":"fbf60139-b003-4a37-a832-4388ddf478a1","range":0,"rating":5,"reply":"Tom, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Welcome to Extra Space Storage!","replyTime":"2019-11-27T17:44:00","review":"Christina was fantastic with the ease of getting the storage unit for me. \nUnit space is very clean.","source":"Google","submissionTime":"2019-11-27T00:00:00","userName":"Tom S."},{"reviewId":"be8b1fc8-f6f1-4cbc-be61-62e775ac91da","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, ??QueeN? ?! We appreciate the opportunity to provide a safe space for your belongings. Don't hesitate to reach out if there is anything else we can do for you!","replyTime":"2019-11-18T08:24:00","review":"Very helpful and very safe to store you belongings","source":"Google","submissionTime":"2019-11-17T00:00:00","userName":"??QueeN? ?."},{"reviewId":"7b94432e-0898-4e31-aad5-d6ba57dc8368","range":0,"rating":5,"reply":"Hi R, thank you for your kind words! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christina! Stop by our office if you need anything in the future.","replyTime":"2019-11-17T09:44:00","review":"Christina the goddess behind the counter was very professional and friendly and knowledgeable would store here before going to any storage place!","source":"Google","submissionTime":"2019-11-16T00:00:00","userName":"r m."},{"reviewId":"b4725c1a-adf7-4e36-b761-760a38bdf5ab","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thank you for choosing Extra Space, Brandon! ","replyTime":"2019-11-14T12:40:00","review":"Very friendly staff, didn't mind going the extra mile to show me options. Convenient location, like the free truck for move in.","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"Brandon E."},{"reviewId":"ff78e12b-b254-48a1-9e4e-40b7bc6f2a68","range":0,"rating":5,"reply":"We are so grateful for your kind words, Matthew. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything.","replyTime":"2019-11-09T12:22:00","review":"SERVICE WAS ABOVE AND BEYOND CHRISY WAS AND IS A GREAT STORAGE MANAGER VERY UNDERSTANDING EXTREMELY HELPFUL AND SUPER FRIENDLY.","source":"Google","submissionTime":"2019-11-09T00:00:00","userName":"Matthew G."},{"reviewId":"26cd7dac-6e31-4317-a5ad-8ea4299163d3","range":0,"rating":5,"reply":"We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Welcome to Extra Space Storage, Terry!","replyTime":"2019-11-09T13:49:00","review":"Very clean facility, Christina the property manager is very caring and professional. keep up the good work!","source":"Google","submissionTime":"2019-11-09T00:00:00","userName":"Terry J."},{"reviewId":"2ffba5d5-f735-4e5d-afdd-5515ab3ae4bb","range":0,"rating":5,"reply":"Michelle, thanks so much for your review. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Let us know if we can do anything else to assist you.","replyTime":"2019-11-09T13:59:00","review":"Chrissy is always so helpful & friendly\nI will tell all of my friends about the service.","source":"Google","submissionTime":"2019-11-09T00:00:00","userName":"Michelle F."},{"reviewId":"7bfb0666-e52f-4b14-b5f1-c695ea95309c","range":0,"rating":5,"reply":"Thanks for the kind words, Brianscash! We aim to provide the highest level of customer service and are thrilled to hear your experience with Christina reflects that. Please let us know if you have any future storage needs!","replyTime":"2019-11-10T11:05:00","review":"Great storage facility. Clean units. Christina goes out of the way for customer needs. Would use again in the future.","source":"Google","submissionTime":"2019-11-09T00:00:00","userName":"brianscash"},{"reviewId":"6859a653-7758-4413-95bc-c367994ce4d0","range":0,"rating":5,"reply":"It's great to hear from you, Glen! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Let us know if you need any future assistance!","replyTime":"2019-11-08T14:33:00","review":"The facility is kept very clean up to date the management is awesome ??","source":"Google","submissionTime":"2019-11-08T00:00:00","userName":"Glen S."},{"reviewId":"6d3d624b-4d64-4d49-8db7-c6490217b50c","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-11-05T12:36:00","review":"Christina is such a pleasure to work with and the diversity of units to pick from is great. By far the best storage experience I?ve had thus far.","source":"Google","submissionTime":"2019-11-04T00:00:00","userName":"Jennifer C."},{"reviewId":"96534b40-5c83-4a80-a224-40f1e60c1352","range":0,"rating":5,"reply":"Hi Lawrence, thank you for leaving us a review! We know our customers value clean and convenient facilities so we do our best to provide that! We're so glad to hear our manager has done a great job meeting your storage needs! Let us know if you need any future assistance! ","replyTime":"2019-11-04T12:57:00","review":"Great location, it's always clean and has easy access to units. The office manager is always super helpful and easy going.","source":"Google","submissionTime":"2019-11-02T00:00:00","userName":"Lawrence B."},{"reviewId":"309d8bb9-bab6-4a6b-aa8b-2ec58c8f221b","range":0,"rating":5,"reply":"Thanks, Susan! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Christina and Katie! We greatly appreciate your recommendation. Let us know if you need any future assistance!","replyTime":"2019-04-02T17:00:00","review":"Christina is always helpful when I call in to make my storage payment, whether on time or late.  She's always friendly and upbeat.  I definitely appreciate her help!","source":"Google","submissionTime":"2019-10-31T00:00:00","userName":"Susan J."},{"reviewId":"9275f7dc-7cdf-4eae-aeeb-329449503d3f","range":0,"rating":5,"reply":"Thank you for the kind words, Steve. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-11-02T12:37:00","review":"Christina was great to work with and tremendous help !","source":"Google","submissionTime":"2019-10-31T00:00:00","userName":"Steve H."},{"reviewId":"54e3ead8-8f2f-4efe-bfac-a5743c521100","range":0,"rating":5,"reply":"Hi Chris, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team was able to help. Don't hesitate to reach out if you need anything!","replyTime":"2019-10-19T14:50:00","review":"Easy location right off 470 in Littleton.  Lot and units are clean and well maintained.  Indoor units are helpful if that?s what you?re looking for.  Staff is very nice and helpful.","source":"Google","submissionTime":"2019-10-19T00:00:00","userName":"Chris D."},{"reviewId":"be745796-e849-41a2-90be-8056794a1b12","range":0,"rating":5,"reply":"Thank you for the kind words, Courtney. We're glad Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-10-20T07:40:00","review":"Christina is great, very helpful.","source":"Google","submissionTime":"2019-10-19T00:00:00","userName":"Courtney K."},{"reviewId":"d36efd03-2cb0-41b4-b926-c06010650907","range":0,"rating":5,"reply":"Hi Amanda, thank you for your review. We're glad our team was able to help! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-10-16T15:58:00","review":"They were so nice and were extremely helpful! I moved but will recommend them to everyone I know! Thanks again!","source":"Google","submissionTime":"2019-10-16T00:00:00","userName":"Amanda E."},{"reviewId":"df575272-b4e0-4576-afe0-e41e34e172f5","range":0,"rating":5,"reply":"Hi Mike, we're glad Christine was able to help! We're so happy to hear that your experience with the cleanliness of the bathroom has been positive! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-10-13T07:50:00","review":"Christine at the front office was super nice! Very helpful and kept a smile the whole time. They keep a very clean bathroom as well","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Mike T."},{"reviewId":"9612e96d-68d9-4121-8a03-caeea8a9a8d0","range":0,"rating":5,"reply":"Hi Callan, we're glad Christina was able to help! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thank you for choosing Extra Space.\n\n","replyTime":"2019-10-12T10:27:00","review":"Christina is so super sweet and helpful! My sibling already has a unit here, which is how I found this location, and I fell in love with how friendly the staff is and how incredibly clean the entire property is. I can't rave enough about CLEAN and well kept the property is - I've used several different companies in different states, and this is, by far, my absolute favorite!","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Callan W."},{"reviewId":"292ff6bb-24ab-4aeb-b949-c9717169dada","range":0,"rating":5,"reply":"Alexa, thank you for being a loyal Extra Space Storage customer. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything.","replyTime":"2019-10-10T08:45:00","review":"Been with them for about 5years, and I have only gotten the best service ever. Thank you taking care of my stuff! ??","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Alexa P."},{"reviewId":"7a522974-2cd9-45ff-a141-8fa1c8cf1814","range":0,"rating":5,"reply":"Thank you for the kind words, Ryan. We are happy to hear your rental process was easy. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!\n","replyTime":"2019-10-08T09:49:00","review":"Jena was great, easy process, very friendly and helpful.","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"Ryan H."},{"reviewId":"09020c93-0d70-4597-8aae-025ba9eb880b","range":0,"rating":5,"reply":"Thank you for the kind words, Dylan. We're glad Jena got you set up with a unit and a great deal! \nWe are happy to hear your rental process was quick and fast. Stop by the office if you need anything.\n","replyTime":"2019-10-08T09:48:00","review":"Jena rocks got me setup with a unit with a great deal. Quick and fast service!","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"Dylan R."},{"reviewId":"3ce07b21-e60a-43ec-a9ef-12b74e6bcaff","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Alice! We pride ourselves on having a professional staff and are thrilled to hear your experience with Jenna reflects that. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.","replyTime":"2019-10-08T16:34:00","review":"Beautiful place for storage over looking the water. Jenna was nice and professional. It is clean and safe here. I never have to worry about anything when I come here!","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"Alice T."},{"reviewId":"cd43561b-e13c-49e5-97fd-8b60b708fd2b","range":0,"rating":5,"reply":"Hi Adam, we're glad Chrissy made sure she could find a unit within your budget and easy access to the unit. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.\n","replyTime":"2019-10-07T16:01:00","review":"So I hate moving and dealing with all the headaches that come with it.  But for the first time I felt at ease when I met with Chrissy at the self storage on Platt canyon. She made sure she could find a unit within my budget and a easy access to the unit. My moving became simple and easy. Most important. Affordable with no hassle.  My experience with her was Awsome. Thanks Chrissy","source":"Google","submissionTime":"2019-10-07T00:00:00","userName":"adam r."},{"reviewId":"f13142cf-0ac9-43a5-9003-b089d8035537","range":0,"rating":5,"reply":"Salvador, we make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Kate, Chrissy, and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2019-10-03T14:32:00","review":"Katie and Chrissy were amazing and treated us great.  The units were clean and we were in and out of there within minutes.","source":"Google","submissionTime":"2019-10-03T00:00:00","userName":"Salvador M."},{"reviewId":"f5ecc989-7784-475e-b070-435a6d85f11f","range":0,"rating":5,"reply":"Thank you for the kind words, Slimy. We're glad Jenna and Christina were able to help with your easy move in and move out process. Thank you for being a loyal customer!","replyTime":"2019-10-01T11:02:00","review":"This was an awesome storage place! Jenna and Christina were paramount in my easy move in and move out process, will use this place again!","source":"Google","submissionTime":"2019-09-30T00:00:00","userName":"Slimy P."},{"reviewId":"a8138257-cd71-4cdd-afd9-086a2ed61cec","range":0,"rating":5,"reply":"Thank you for the kind words, Nan. We pride ourselves on having a professional staff and are thrilled to hear your experience with Jenna reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-09-26T10:00:00","review":"Jenna is absolutely fantastic! We were just doing research on different facilities but we did a1 stop shop because of the kindness and professional attitude of Jenna.","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"Nan M."},{"reviewId":"75fa7cd1-659b-43a8-9eb4-1b39484f129e","range":0,"rating":5,"reply":"Hi Cj, thank you for your review. We're glad Jenna made everything easy to understand and helped you pick the one that works best for your needs. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-09-14T07:47:00","review":"The facility is wonderful! Jenna made everything easy to understand, we looked at a couple units and she helped me pick the one that works best for my needs.","source":"Google","submissionTime":"2019-09-13T00:00:00","userName":"CJ J."},{"reviewId":"e54f1b68-81ae-436d-9a68-dcbbe27bc405","range":0,"rating":5,"reply":"Hi Lizzy, thank you for your review. We're glad Jena was able to help you find a unit that worked for you and made a stressful time a little easier. Stop by the office if you need anything.\n","replyTime":"2019-09-14T08:23:00","review":"We needed a unit fast and Jena was able to help me find one that worked for me. She told us everything we needed to know about renting a unit since we have never used storage before. She made a stressful time a little easier. We were very impressed with this storage facility.","source":"Google","submissionTime":"2019-09-13T00:00:00","userName":"Lizzy S."},{"reviewId":"047049c2-2121-4c67-b83e-b01e44fd20bd","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Helen! We pride ourselves on having a friendly staff and are thrilled to hear your experience with Jenna reflects that. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-09-10T11:34:00","review":"Jenna is great working here, she knows what she?s talking about and she?s a friendly person. This facility is easy to get to and is well maintained.","source":"Google","submissionTime":"2019-09-10T00:00:00","userName":"Helen W."},{"reviewId":"3e041e15-7c37-4a1c-a878-aad81edd1322","range":0,"rating":5,"reply":"Hi Dakota, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Jena was able to help. Let us know if we can do anything to assist you!\n","replyTime":"2019-09-10T09:33:00","review":"This storage company is very clean  and has a lot of space to move around in. Jena helped us with getting a unit, she?s kind and cheerful.","source":"Google","submissionTime":"2019-09-09T00:00:00","userName":"Dakota W."},{"reviewId":"db806e87-c662-4afb-9f52-704bdb1acc90","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Lisa! We pride ourselves on having a friendly staff and are thrilled to hear your experience with Christina reflects that. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-09-03T09:21:00","review":"Just moved to Littleton from Jacksonville, FL and moved into an apartment not far from Extra Space Storage.  We needed a storage locker and met with Christina - she is the best!!! Very friendly with excellent customer service skills which I really appreciate especially In this day and age where customer service is almost a thing of the past.  Would highly recommend if you need some extra storage space!","source":"Google","submissionTime":"2019-09-03T00:00:00","userName":"Lisa P."},{"reviewId":"3eda094d-3b56-4bec-9c70-e3a40add273d","range":0,"rating":5,"reply":"Thank you for the kind words, A E. We pride ourselves on having a professional, knowledgeable staff and are thrilled to hear your experience with Christina reflects that. Don't hesitate to reach out if you need anything!","replyTime":"2019-09-03T10:55:00","review":"Christina in Littleton was outstanding !!!\nSuper professional, knowledgeable, lovely and smiling :)","source":"Google","submissionTime":"2019-09-03T00:00:00","userName":"A E."},{"reviewId":"8cd20ba7-16d9-4ca9-836b-379caa2cb893","range":0,"rating":5,"reply":"Hi Kaitlin, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad Christina was able to help you and your mom get all your packing supplies and made it so easy for you. Let us know if we can do anything to assist you!\n\n\n","replyTime":"2019-08-30T09:02:00","review":"Love this place. Clean and friendly. The manager Christina Miller is wonderful, she helped my mom and I get all our packing supplies and made it so easy for us. Impressed!","source":"Google","submissionTime":"2019-08-29T00:00:00","userName":"Kaitlin R."},{"reviewId":"f6d6c6e2-c6cb-42bb-a997-c780f3e01394","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Steve! We pride ourselves on having a professional, knowledgeable staff and are thrilled to hear your experience with Christina reflects that. Thank you for being a loyal customer!","replyTime":"2019-08-28T10:51:00","review":"I have  been renting at this location for 13 years and Christina  has  worked here for the last six. She is always kind, knowledgeable and professional.","source":"Google","submissionTime":"2019-08-28T00:00:00","userName":"steve d."},{"reviewId":"bb2a6108-ca07-4c49-b1a0-5aab79d1d756","range":0,"rating":5,"reply":"Thank you for your feedback, Hector! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. ","replyTime":"2019-08-27T16:44:00","review":"Very efficient process, and very clean/secure storage space!!","source":"Google","submissionTime":"2019-08-26T00:00:00","userName":"Hector C."},{"reviewId":"a47dc287-7a23-4667-b277-9cdb71f893f0","range":0,"rating":5,"reply":"Thank you for the kind words, James. We're glad Christina was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-08-17T09:51:00","review":"Christina was fantastic!!!! The facility was top notch, very clean, great location! The staff was always helpful and knowledgable!","source":"Google","submissionTime":"2019-08-16T00:00:00","userName":"James O."},{"reviewId":"a3e0ba47-a90d-420e-abcf-316595fe7ce2","range":0,"rating":5,"reply":"Hi, Derrick. Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!","replyTime":"2019-08-13T15:55:00","review":"Great location and professional staff","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"Derrick D."},{"reviewId":"9bc77a7f-b69b-4ba1-9d8f-676ecc258fa0","range":0,"rating":5,"reply":"Thank you so much for your kind words, Carson. We really appreciate you taking the time to share your experience with us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Christina was able to help. Stop by the office if you need anything. \n","replyTime":"2019-08-14T09:33:00","review":"Fantastic experience, clean facility, Christina was a huge help!","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"carson c."},{"reviewId":"630c325e-f98f-4a68-a310-f0d282c75112","range":0,"rating":5,"reply":"Thank you for the kind words, Gabi. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Christina answered all of your questions. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thank you for being a loyal customer!","replyTime":"2019-08-14T09:34:00","review":"Christina was amazing!! She was very helpful and friendly and answered all of our questions! The place was very clean! I would definatly use extra space again!","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"gabi h."},{"reviewId":"154c26ba-449c-42ae-9a5d-44110edb959a","range":0,"rating":5,"reply":"Thank you for the kind words, Edward. We're glad Christine was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-08-11T08:19:00","review":"Christine is amazing!! When I got station out here she already had two spots reserved for me so I can find out how much space I needed. Christine is always taking care of me which I really appreciate, I don't know how to say thank you enough except write a review on her hope someone sees this and gives you the recognition that she deserves!!!!!! THANK YOU VERY MUCH FOR BEING  HERE!!!!!!","source":"Google","submissionTime":"2019-08-10T00:00:00","userName":"Edward W."},{"reviewId":"59450233-601a-4747-bf82-c459b802302e","range":0,"rating":5,"reply":"Thank you for your kind words, Alice. We pride ourselves on having an accommodating staff and are so happy Christina was able to assist you! Let us know if we can do anything to assist you!\n","replyTime":"2019-08-11T09:15:00","review":"Christina was wonderful to work with! She was vety accommding and flexible. We give her. Plus twenty out of 10!","source":"Google","submissionTime":"2019-08-10T00:00:00","userName":"Alice V."},{"reviewId":"3dbdcf37-3a56-4d59-badb-a6ea16d4d9b4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Armie! We're so happy to hear Christine was able to make your rental process hassle-free! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!","replyTime":"2019-08-11T09:27:00","review":"It was a hassle free, short and smooth move in. The property manager Chistine was such a pleasure to interact with. When it was time to move out, the process was the same as moving in. The property was clean and the unit was spotless. If you need a storage space I strongly recommend Extra Space Storage.","source":"Google","submissionTime":"2019-08-10T00:00:00","userName":"Armie Y."},{"reviewId":"9fa96125-0294-46d1-84ad-a3a7b4a6e7e6","range":0,"rating":4,"reply":"Thank you for your kind words, Mark. We're glad Christina got you a bigger unit. We are happy to hear your transfer was super easy! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're committed to providing excellent customer service. We appreciate you recommending us to your friends.\n","replyTime":"2019-08-06T12:33:00","review":"Christina is awesome! I had a unit and needed a bigger one. She got me one right close so the transfer was super easy. Place is always clean and well maintained. Give that girl a pat on the back and a raise. I will recommend friends to your storage because of great customer service!!","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Mark A."},{"reviewId":"60312c64-61a5-4eea-b06c-8aca9b3f36c3","range":0,"rating":5,"reply":"Thank you for your kind words, Kai. We're glad our team was able to help. Thanks for recommending Extra Space Storage!","replyTime":"2019-08-06T13:04:00","review":"Staff is great! Highly recommend choosing this location. I'd give 20 stars if I could.","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Kai N."},{"reviewId":"2ff0aad1-0e8d-4591-ab9f-a6017ac22eff","range":0,"rating":5,"reply":"Hi Debra, we appreciate you taking the time to share your experience with us! We agree Christina is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-08-05T09:31:00","review":"Christina Miller is really attentive and pleasant.  I appreciated her help and service.  I'm so glad I met her and was able to store my things without any trouble.  She is an asset to this business!  Great Job Christina!","source":"Google","submissionTime":"2019-08-04T00:00:00","userName":"Debra W."},{"reviewId":"e2522700-f16a-428e-98e2-81a11c96fbbb","range":0,"rating":5,"reply":"Hi Hildy, thank you for your review. We're glad Christina was able to help your family rent a storage space! Let us know if we can do anything to assist you!\n","replyTime":"2019-07-27T10:28:00","review":"My family recently rented a storage space for a short time. Christina Miller was extremely helpful with assisting my family in renting the storage space. The world would be a better place if businesses employed more people like Christina ????.","source":"Google","submissionTime":"2019-07-25T00:00:00","userName":"Hildy G."},{"reviewId":"fb38c72b-ffd9-4439-8cf5-d88718c67110","range":0,"rating":5,"reply":"Thank you for the kind words, Karen! We're committed to providing excellent customer service. We are happy to hear you had a smooth move. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.","replyTime":"2019-07-24T16:06:00","review":"Great customer service. Everything went very smoothly for moving in. All instructions were clearly presented and storage area is clean, safe and secure. Total confidence in the staff and facility.","source":"Google","submissionTime":"2019-07-24T00:00:00","userName":"Karen J."},{"reviewId":"57be4561-9a19-40e3-9ca1-81bc02b457f3","range":0,"rating":5,"reply":"Thank you so much for your kind words, Mike. We appreciate you taking the time to share your experience with us and we are happy we could help provide the truck to move your belongings! ","replyTime":"2019-07-25T15:59:00","review":"Excellent service, accommodating, friendly. Generously provided truck to move belongings into storage.","source":"Google","submissionTime":"2019-07-24T00:00:00","userName":"Mike L."},{"reviewId":"69dc35e4-b8a1-4692-aca6-abeb36d62ca0","range":0,"rating":5,"reply":"Hi Rodolfo, thank you for your review. We're glad Christina was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-07-24T11:24:00","review":"Christina Miller was very attentive and helpful. She really cares another costumers needs.","source":"Google","submissionTime":"2019-07-23T00:00:00","userName":"Rodolfo G."},{"reviewId":"39d6c9cf-c1a4-4189-892f-b27b5a026600","range":0,"rating":5,"reply":"Trish, we're committed to providing excellent service and we're glad you had a positive experience renting with Christina! Give us a call at (303) 791-9900 or stop by the office if you need anything. Thank you for choosing Extra Space!","replyTime":"2019-07-18T16:44:00","review":"Christina was professional, kind & so very helpful!!!\nAnd Hot Dog what a great rate!!!\nBest customer service ever!!!!","source":"Google","submissionTime":"2019-07-17T00:00:00","userName":"Trish"},{"reviewId":"c871dacf-36de-4898-b09c-eff7f346821a","range":0,"rating":5,"reply":"Hi Tyson, we're glad Christina was able to help! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-07-15T10:01:00","review":"I have been dealing with Christina Miller for 2 years now @ Extra space S. Platte... Her customer service is 2nd to none and she is a please to deal with....I would recomend her to anyone looking for assistance with there storage needs!","source":"Google","submissionTime":"2019-07-15T00:00:00","userName":"Tyson L."},{"reviewId":"43707859-4f10-495f-a9e8-2074f65cf450","range":0,"rating":5,"reply":"Thank you for your feedback, Alex! Providing renters with clean and secure facilities is our top priority. Let us know if we can do anything to assist you!","replyTime":"2019-07-17T10:27:00","review":"Great Storage place great location near highway  Clean and safe place to store the important things","source":"Google","submissionTime":"2019-07-15T00:00:00","userName":"Alex D."},{"reviewId":"99375d4a-4728-4e75-817a-1c58ef27b8f2","range":0,"rating":5,"reply":"Thank you for the kind words, Tom! We're committed to providing excellent customer service. We're glad Christina was able to help. Stop by the office if you need anything.\n","replyTime":"2019-07-14T09:29:00","review":"I have rented from many storage facilities, and this was by far the best. Excellent customer service from Christina. I have had 2 units here for many years and I feel very comfortable with keeping it here! Thanks for everything","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Tom M."},{"reviewId":"7705adb2-da0b-4272-bdf3-1790c00b21a4","range":0,"rating":5,"reply":"Thank you for the kind words, Nikita. We're glad Christie was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance.\n","replyTime":"2019-07-14T12:23:00","review":"Christie is the only reason why this place can stay in business. She is personable and competent.  They have had a lot of turn over and she is the only reason why I've stayed. This is a great storage unit and great experience only if you go through Christie.  After a few years of being at this facility, she is the only one.  Way to go Christie with your customer service skills, problem solving and going above and beyond.  Thank you for your compassion and business!","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Nikita L."},{"reviewId":"5aadf45b-00d5-43fd-9354-6a4a7fe1083d","range":0,"rating":5,"reply":"Hi Christine, thank you for your kind words. We're glad Christina was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-07-09T10:47:00","review":"Christina was wonderful a ray of sunshine in my storm.  Thank you for all the help.","source":"Google","submissionTime":"2019-07-08T00:00:00","userName":"Christine O."},{"reviewId":"003665bd-8a91-4f83-87e2-c06e0bfa2aa2","range":0,"rating":5,"reply":"Thanks for renting with us, Jake! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Call us at (303) 791-9900 with any questions.","replyTime":"2019-07-06T14:26:00","review":"Extremly friendly people. Clean units. Great prices","source":"Google","submissionTime":"2019-07-05T00:00:00","userName":"Jake H."},{"reviewId":"1792eed1-c527-4a1e-90f6-ca7e8fda182c","range":0,"rating":5,"reply":"Hi Other, we're glad Dawn and her team were able to help! Providing renters with clean and secure facilities is our top priority. We're glad you chose Extra Space!","replyTime":"2019-07-01T07:59:00","review":"Dawn and her crew are AWESOME!!! She thinks of everything and really cares about the details and quality of the service they offer. She made my storage move so easy. The facility and grounds are really clean, safe, secure with on site 24/7 security presence. The price was also the best in the area. I'm thankful I chose this place!","source":"Google","submissionTime":"2019-06-30T00:00:00","userName":"Other M."},{"reviewId":"77f4c8e6-deb8-4091-92d5-f4673a88ded9","range":0,"rating":5,"reply":"Hi J Stacy Morales, we're glad Ryan and Josh were able to help! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-06-18T11:36:00","review":"I wanted to send a shout out to the amazing people who work at Extra space here at Littleton on Southpark I had the pleasure to speak with Josh when we first rented a parking space then today with Ryan both very nice and professional, this is a really clean and nice facility, I highly recommended this particular location for your storage needs.\n\nSincerely;\n\nJill R","source":"Google","submissionTime":"2019-06-17T00:00:00","userName":"J S."},{"reviewId":"6393a23e-45a9-402c-ae59-4f2c87d87e60","range":0,"rating":5,"reply":"Thank you for the kind words, Gwendolyn! We're committed to providing excellent customer service. We're glad Byan made the experience easy and simple to understand. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-06-14T15:03:00","review":"Awesome service with a smile! Made the experience easy and simple to understand. Bryan is ?The MAN?!!!","source":"Google","submissionTime":"2019-06-13T00:00:00","userName":"Gwendolyn D."},{"reviewId":"4ab4572a-1f5c-4ea6-b703-8a7a061a3ca6","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Cj! We're so happy to hear that Christina was able to offer great customer service! Give us a call at (303) 791-9900 if you need any future assistance.","replyTime":"2019-06-12T14:09:00","review":"Great customer service. Thank you christina miller","source":"Google","submissionTime":"2019-06-10T00:00:00","userName":"cj g."},{"reviewId":"e2df220f-047a-4fef-93af-20202c2d4ecf","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, James! \n\n","replyTime":"2019-06-10T08:26:00","review":"Friendly and fair price","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"James S."},{"reviewId":"501fac28-f5c0-4ff7-96e7-265f9174faf2","range":0,"rating":5,"reply":"Hi Michelle, we're glad Dawn was able to help make your first day in Littleton such a great experience! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Dawn was able to provide that for you! Stop by the office if you need anything.\n","replyTime":"2019-06-03T07:59:00","review":"After taking a 4 day trip from East coast to Colorado, Dawn made our first day in Littleton such a great experience. She helped us find the perfect unit for our belongings and gave us great suggestions for local things to do. Dawn continues to make our experience beyond enjoyable 2 weeks later.","source":"Google","submissionTime":"2019-06-01T00:00:00","userName":"Michelle V."},{"reviewId":"e4388213-ce53-44e1-baf6-8e9920c2dafa","range":0,"rating":5,"reply":"Hi Joe, thank you for your review. We're glad Donnie and Christina were able to help! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-06-03T09:48:00","review":"Donnie Christina or out here just to help me get a storage unit and they were very helpful and I would highly recommend running from them thank you","source":"Google","submissionTime":"2019-06-01T00:00:00","userName":"Joe C."},{"reviewId":"3e443e32-d1c4-40a1-b25c-4116e038aaf7","range":0,"rating":5,"reply":"Hi Kelsey, thank you for your kind words. We're glad Chrissy showed you a unit and Dawn was able to help with signing your lease. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-05-31T12:27:00","review":"Chrissy and Dawn are amazing!!! We went to several self-storage centers before this one and were honestly disappointed at each. I am so happy we found these guys! Our first visit in, Chrissy showed us a unit we hoped would be big enough to store our car but it wasn?t. She offered to put us on her list to call when a bigger unit became available. It was a few short weeks before we got her call about the right sized unit and it was perfect timing for us! I went in to sign the lease with Dawn and the system was giving her some serious problems. She handled it like a champ and got it all resolved for me. I HIGHLY recommend this company and specifically this location-these ladies are truly the BEST!!","source":"Google","submissionTime":"2019-05-29T00:00:00","userName":"Kelsey S."},{"reviewId":"2c34d2f1-6782-44d3-afec-15afd1e11520","range":0,"rating":5,"reply":"Hi Gian, we're glad Christina and Dawn were able to help! We're committed to providing excellent customer service. Stop by the office if you need anything.\n","replyTime":"2019-05-29T09:26:00","review":"Christina and Dawn are wonderful great customer service great place to store your stuff!!!","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Gian D."},{"reviewId":"6b69ef3d-6221-4bca-9207-c7379282c1a5","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer! We're committed to providing excellent customer service. We're glad Christine and Dawn were able to accommodate your storage needs. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-05-28T10:24:00","review":"Excellent customer service. The christine and dawn where very accommodating to my needs.  I was always greeted with a smile. Highly recommend to anyone looking for storage units.","source":"Google","submissionTime":"2019-05-27T00:00:00","userName":"Jennifer A."},{"reviewId":"7582e24d-150a-4ce5-9341-8e6ee35303d5","range":0,"rating":5,"reply":"Hi Travis, we're glad Christine and Dawn were able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n","replyTime":"2019-05-27T13:49:00","review":"Christine and Dawn gave me excellent customer service. Great place to store","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"Travis L."},{"reviewId":"6b4d0c48-48df-4eed-b860-c869abb6f0fe","range":0,"rating":5,"reply":"Hi Angela, thank you for your kind words. We're glad Christy and Dawn were able to help! Stop by the office if you need anything.\n","replyTime":"2019-05-27T13:17:00","review":"Christy and Dawn were awesome and so helpful!","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"Angela G."},{"reviewId":"711a2293-20b8-492c-91f4-eb29b6ee00b2","range":0,"rating":5,"reply":"Hi Kim, we appreciate your feedback. We're glad Dawn and Christina were able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-05-25T15:03:00","review":"Dawn and Christina were outstanding!  Love working with them. Thank you ladies","source":"Google","submissionTime":"2019-05-24T00:00:00","userName":"Kim S."},{"reviewId":"d47b6c18-9f70-45a3-8d9b-ac6c1f5342ae","range":0,"rating":5,"reply":"Hi Carolyn, thank you for your kind words. We're glad Dawn and Christina were able to help! Stop by the office if you need anything.\n","replyTime":"2019-05-25T15:07:00","review":"Dawn and Christina! I love them! So helpful and kind!","source":"Google","submissionTime":"2019-05-24T00:00:00","userName":"Carolyn R."},{"reviewId":"38de76e9-32aa-4491-a63a-e92b641e9a70","range":0,"rating":5,"reply":"Hi Sharon, we appreciate your feedback. We're glad Christina made the leasing process quick and easy and answered all of your questions. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-05-24T14:31:00","review":"I felt confident that my decision to do business with Extra Space Storage was going to be a good one from the minute I walked in the door. \n\nChristina was friendly and efficient which made the leasing process quick and easy.  She explained everything in detail and answered all of my questions, plus she gave me a tour.  \n\nI highly recommend you stop by and visit Extra Space Storage.","source":"Google","submissionTime":"2019-05-22T00:00:00","userName":"Sharon H."},{"reviewId":"56e3359a-8817-466e-b0a7-67deb68dcef5","range":0,"rating":5,"reply":"Thank you so much for your kind words, Brett. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a helpful and friendly staff. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We are here to help with any future storage needs!\n\n","replyTime":"2019-05-23T13:50:00","review":"I just moved out of here due to downsizing my belongings. While I was here, I never had anything but a great experience. The staff was always extremely friendly and always very helpful. The facilities are also very clean. Will be back if storage is ever needed again.","source":"Google","submissionTime":"2019-05-21T00:00:00","userName":"Brett G."},{"reviewId":"136fc9c1-938b-4061-9dc1-cc44dcc7e063","range":0,"rating":5,"reply":"Hi Vianney Alejandra, we're glad Christy and Dana were able to help answer all your questions and got you an awesome deal! We pride ourselves on having a helpful and knowledgeable staff. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-05-19T12:48:00","review":"Christy & Dana were super helpful & knowledgeable, answered all my questions + Got an awesome deal for a unit! Thanks ladies.","source":"Google","submissionTime":"2019-05-18T00:00:00","userName":"Vianney A."},{"reviewId":"67505d06-462b-4d6d-9fa6-6aa219236df6","range":0,"rating":5,"reply":"Hi Michael, thank you for your review. We're glad Dawn and Kristie were able to help! Thank you for being a loyal customer!\n","replyTime":"2019-05-13T09:50:00","review":"Dawn and Kristie were the best. They always helped me out when I needed it and we?re always available. If I ever need storage again this is where I?ll be going.","source":"Google","submissionTime":"2019-05-12T00:00:00","userName":"Michael S."},{"reviewId":"5f0abf4e-74b9-4c46-806b-aedac8a39603","range":0,"rating":5,"reply":"Hi M, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff. We're committed to providing excellent customer service. We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Let us know if we can do anything to assist you!\n","replyTime":"2019-05-10T10:37:00","review":"Very friendly and helpful! I'm big on customer service, and these ladies are professional from start to finish! The facility is clean and well lit.","source":"Google","submissionTime":"2019-05-09T00:00:00","userName":"M B."},{"reviewId":"e867ad49-4a8e-4410-8581-4147d592e6d0","range":0,"rating":5,"reply":"Hi Travis, we're glad Kristina and Don were able to help! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.","replyTime":"2019-05-10T12:21:00","review":"Kristina and don are excellent. Very polite storage facility is very clean and well maintained","source":"Google","submissionTime":"2019-05-09T00:00:00","userName":"travis k."},{"reviewId":"2f139a9e-7fb7-47ac-8348-14eda3af89fb","range":0,"rating":5,"reply":"Hi An Affordable, we're glad Chrissy was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n\n","replyTime":"2019-05-08T10:43:00","review":"Chrissy has been amazing. Her customer service skills are superior. She deserves a big raise!","source":"Google","submissionTime":"2019-05-08T00:00:00","userName":"An A."},{"reviewId":"a0cb0aed-1ddd-41f9-a84c-2430502e159d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Carroll. At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience with our manager, Christina, reflects that! Please stop by the office or give us a call if there is anything else we can do for you. We look forward to serving you again in the future!","replyTime":"2019-05-09T18:58:00","review":"Christina was awesome. She got me in and out fast and easy and was pleasant to work with.","source":"Google","submissionTime":"2019-05-08T00:00:00","userName":"Carroll G."},{"reviewId":"b1bd98c1-40ba-480e-acd8-6eec8a090e67","range":0,"rating":5,"reply":"Hi Frank, we're glad Christina provided Tom great service! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-05-07T14:12:00","review":"Chrisrina gave Tom great service & facility is very clean.","source":"Google","submissionTime":"2019-05-06T00:00:00","userName":"Frank R."},{"reviewId":"28298f3b-87f4-4d4e-a907-4fd99a841fce","range":0,"rating":5,"reply":"Hi Todd, thank you for your feedback. We're glad Christina was able to help! Stop by the office if you need anything.\n","replyTime":"2019-05-07T13:10:00","review":"Christina was a big help. Thank you. Nice facility","source":"Google","submissionTime":"2019-05-06T00:00:00","userName":"Todd W."},{"reviewId":"8e05dae8-7ed2-4c2a-a63f-1c551cffc2b5","range":0,"rating":5,"reply":"Hi Romy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Christina and Dawn were able to help. We are happy to hear your whole check-in experience was stress-free. Thanks for recommending Extra Space Storage!","replyTime":"2019-05-07T09:38:00","review":"This facility is clean and well maintained. Christina and Dawn were wonderful. They are very friendly and helpful. I was helping my mom move  this weekend and the space she rented was clean and easy to get to. The whole check in experience was stress-free and Christina even went to the trouble to find a cart for us to use. We will definitely recommend this place to  others.","source":"Google","submissionTime":"2019-05-05T00:00:00","userName":"Romy G."},{"reviewId":"d0690f82-7a4c-47bf-9781-4c92a24f3e62","range":0,"rating":5,"reply":"Hi Reed, we're glad Christina and Dawn were able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n","replyTime":"2019-05-06T15:38:00","review":"Christina and Dawn?s service was great! Thanks for everything.","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Reed D."},{"reviewId":"fe3e7f29-9824-4238-b50e-b9ab657c480e","range":0,"rating":5,"reply":"Hi Sarah, thank you for your feedback. We're glad our manager was able to help to get a brand new unit. Stop by the office if you need anything.\n","replyTime":"2019-04-29T08:15:00","review":"Helpful and easy place to store your stuff! We made an online reservation with a flash sale and got a great rate. The manager was helpful and friendly and we got a brand new unit. They also have a truck you can use to move your things and carts in the buildings.","source":"Google","submissionTime":"2019-04-28T00:00:00","userName":"Sarah J."},{"reviewId":"84f84aaa-1e24-49dc-bd3c-8aca79bb6529","range":0,"rating":5,"reply":"Hi John, we're glad Christina was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n\n","replyTime":"2019-04-28T12:32:00","review":"Christina Miller was awesome.  Very helpful and great customer service!","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"John W."},{"reviewId":"9fdfa844-bed1-4c83-be5c-62d59a46db28","range":0,"rating":5,"reply":"Hi Austin, thank you for your review. We're glad Christina was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-04-28T12:17:00","review":"Christina was very helpful with the whole thing","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"Austin B."},{"reviewId":"0a44f3a6-d36c-4736-9ab3-3a3341607c0a","range":0,"rating":5,"reply":"Thank you Alan! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-04-24T15:25:00","review":"Thank you Extra Space Storage for quality and well organized, clean facility  and awesome service, most definitely recommend this place ,ones again thank you!!","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Alan S."},{"reviewId":"25046f87-880a-4127-b40d-5857bbee0980","range":0,"rating":5,"reply":"Hi Gene, we're glad Dawn was able to help! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!\n\n","replyTime":"2019-04-24T12:44:00","review":"Dawn was very helpful and courteous.  Effortless sign in and your of box. Very clean place.","source":"Google","submissionTime":"2019-04-23T00:00:00","userName":"Gene H."},{"reviewId":"e7b3d2d3-0c34-430b-a7cd-36029e81b7a2","range":0,"rating":5,"reply":"Thank you for the kind words, Richard! We're committed to providing excellent customer service. We're glad our team answered every question you had. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage!","replyTime":"2019-04-22T17:00:00","review":"Fantastic customer service and answered every question I had. I knew my valuables and belongings would be extra safe with ExtraSpace ,and I would highly recommend them for anyone looking for them to make your life easier. The staff, incredible. The prices, ridiculous, and above all the professional workplace is just top notch.","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Richard K."},{"reviewId":"fe0aa2c8-e0dd-4de8-bafa-43526682180e","range":0,"rating":5,"reply":"Hi Harriett, we're glad Christina was able to help! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!","replyTime":"2019-04-19T17:00:00","review":"Christina's service was above and beyond expectations.  The facility was very clean.","source":"Google","submissionTime":"2019-04-17T00:00:00","userName":"Harriett O."},{"reviewId":"b8ce8351-3f9f-4560-9a8b-ea7da8a5412d","range":0,"rating":5,"reply":"Thanks for your kind words, Kirt! We're so glad to hear you've enjoyed your experience with us. Stop by the office if you need anything in the future!","replyTime":"2019-04-09T17:00:00","review":"These may be the nicest people I have ever met. So easy to work with and so friendly. I am ready to move in myself! Seriously, I have worked with a number of storage units companies in my life and I have never encountered friendlier people or a more welcoming atmosphere.","source":"Google","submissionTime":"2019-04-08T00:00:00","userName":"Kirt W."},{"reviewId":"05fa0fdb-e32c-400f-a60c-06b2c8916571","range":0,"rating":5,"reply":"Thank you for the excellent rating, Adam! We're glad Christina and Josh were able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need any future assistance. Welcome to Extra Space Storage!","replyTime":"2019-04-09T17:00:00","review":"Christina & Josh are awesome!","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Adam F."},{"reviewId":"ac99d52f-006f-48dd-80b5-d60a9a437368","range":0,"rating":5,"reply":"Thank you for the kind words, Liam! We're committed to providing excellent customer service. We're glad Christina was able to help. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-09T17:00:00","review":"Wonderful service, Christina is awesome! Highly recommend","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Liam M."},{"reviewId":"1571f400-43c4-4abc-922e-311f12b7fe01","range":0,"rating":5,"reply":"Thank you for choosing Extra Space, Bekah. We aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Christina and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2019-04-09T17:00:00","review":"Christina was very kind and helpful! Made the whole process very easy.","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Bekah S."},{"reviewId":"5f27483d-2d69-4ef0-8d8b-95dc5381bf6b","range":0,"rating":5,"reply":"Hi Victor, we're glad Christina and Josh were able to help! We pride ourselves on having a helpful and friendly staff. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-09T17:00:00","review":"Christina and Josh wete very pleasant and helpful. They answered all our questions and concerns. They met all of our needs very professionaly \nand courteously. Very pleased","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Victor S."},{"reviewId":"626c5fc5-3a69-4d01-bc3b-bde6edd5f6a2","range":0,"rating":5,"reply":"We really appreciate the 5-star review, A! We're pleased to hear you've had a positive experience throughout the rental process. Give us a call at (303) 791-9900 or stop by the office if you need anything! Welcome to Extra Space Storage!","replyTime":"2019-04-09T17:00:00","review":"Love the friendly nd professional customer service I receive from extra space.","source":"Google","submissionTime":"2019-04-04T00:00:00","userName":"A C."},{"reviewId":"2d85514d-c2df-40b0-a98d-d944805d7499","range":0,"rating":5,"reply":"Hi Scott, we're glad our manager was able to help! We really appreciate you taking the time to share your experience with us. Thank you for being a loyal customer!","replyTime":"2019-04-09T17:00:00","review":"The manager was super helpful! Had a great experience I will definitely use them again.","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Scott L."},{"reviewId":"eeb03d89-21f9-466d-9471-eda397520b1c","range":0,"rating":5,"reply":"Hi Selina, we're glad Christina was able to help! We pride ourselves on having a helpful and friendly staff. Let us know if we can do anything to assist you!","replyTime":"2019-04-09T17:00:00","review":"Christina was great. Very help full and sweet","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Selina S."},{"reviewId":"a976e1f7-253b-44a6-bd1b-e2f18a1f8e5e","range":0,"rating":5,"reply":"Hi Jonathan, we're glad Christina was able to help! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-02T17:00:00","review":"Christina Miller is great and awesome customer service","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Jonathan C."},{"reviewId":"08418568-2337-44ff-ae4d-426000c2ec8b","range":0,"rating":5,"reply":"Hi Nick, we're glad Kate and Christina were able to help! Your recommendation to friends and family is the best compliment that we can receive! Stop by the office if you need anything.","replyTime":"2019-04-02T17:00:00","review":"OMG!  This place rocks!   Katie  was amazing to deal with!  We had fun looking at several spaces that were available and found something perfect for me.  Then Christina followed up to make sure everthing was good and secure.  Highly recommended!","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Nick B."},{"reviewId":"f30f3ce5-03b4-4019-86f3-35d7ed79de21","range":0,"rating":5,"reply":"Hi Ryan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 791-9900 or stop by the office if you need anything!","replyTime":"2019-04-02T17:00:00","review":"Great customer service!","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Ryan K."},{"reviewId":"81cde98f-583a-4acb-a3da-691946746ae6","range":0,"rating":5,"reply":"Thanks, Abby! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christina! Let us know if we can further assist you!","replyTime":"2019-04-02T17:00:00","review":"Christina was five stars. Very helpful and efficient. Very good customer service. Very impressed and thankful for the great service.","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Abby S."},{"reviewId":"4c224c70-35fe-42e7-82ac-5987f2b787a1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kathy! We're glad you had a positive experience storing your belongings with us. Don't hesitate to reach out if you have any questions!\n\n","replyTime":"2019-03-29T10:38:00","review":"Manager Christina Miller gave outstanding service. She is professional, helpful and courteous.","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Kathy H."},{"reviewId":"e9c9b72e-f440-4a75-bd5e-7d50925844b2","range":0,"rating":5,"reply":"Hi Sandy, we're glad Christina was able to help! We're committed to providing excellent customer service. We pride ourselves on having a helpful and friendly staff. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.","replyTime":"2019-04-02T17:00:00","review":"Christina is the best!!! This is my second time using the Platte Canyon location and i could not have asked for more. What a amazing person with wonderful customer service skills, nice, and very helpful. All around a GREAT expeience!!!!!","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Sandy B."},{"reviewId":"bdee1d9a-ed13-4b45-8509-bf64a8f44c1f","range":0,"rating":5,"reply":"Thank you for the kind words, Bryanna! We're committed to providing excellent customer service. We're glad Katie and Christina were able to help. Your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything!","replyTime":"2019-04-02T17:00:00","review":"Great customer service! Katie and Christina were so helpful. Would highly recommend Extra Space Storage.","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Bryanna V."},{"reviewId":"972e741b-d59d-4d59-8597-f9851f52ad73","range":0,"rating":5,"reply":"Thank you for the kind words, Mattie. We're glad our manager Christina was able to help! Our team is here to serve you, so give us a call at (303) 791-9900 if you need anything!","replyTime":"2019-04-02T17:00:00","review":"Christina was wonderful. Excellent customer service","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Jamie A."},{"reviewId":"22bc15b2-81d3-400b-ba0e-89d107b20dfc","range":0,"rating":5,"reply":"Hi Joshua, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can answer any questions about your rental!\n","replyTime":"2019-04-02T17:00:00","review":"Christina was a huge help and took great care of us. Very clean units!","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Joshua G."},{"reviewId":"79126be5-ae13-4a1e-96a4-b6bd13e978b6","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Extra space was so helpful and accommodating to our storage needs! Very clean storage space, and incredibly kind and helpful staff. The move in and move out process from extra space was stress free. I highly recommend them! \nChristina helped us tremendously with flexibility, great communication, and made our experience very positive. Thank you extra space storage!","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Kayla L."},{"reviewId":"5bcbadbc-53ad-490f-80ef-6a71cc4bac82","range":0,"rating":5,"reply":"Thanks for the kind words, Cindy! We're pleased to hear you've had a positive experience with Christina, and we appreciate your recommendation. Don't hesitate to stop by the office or contact us at (303) 791-9900 if you need anything!","replyTime":"2019-03-23T11:10:00","review":"Christina is absolutely amazing!  She is very knowledgable, helpful and friendly.  My experience with Extra Space Storage has been wonderful and I will recommend it to anyone I know in need of storage.","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Cindy A."},{"reviewId":"d1cc40a7-4161-400b-b18b-c03858158e67","range":0,"rating":5,"reply":"Hi Mary, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christina! Don't hesitate to reach out if you need further assistance! \n","replyTime":"2019-03-19T12:08:00","review":"Christina, Chrissy, is one of the best manager I?ve ever worked with at a storage facility! She is extremely helpful, kind, and goes the extra mile to help the experience a pleasant one! When the semi arrived at the complex the driver and the other guys told me they couldn?t fit the semi in the driving area! They wanted to shuttle my belongings from the semi to the truck at an extra 250.oo cash! I I was getting conned!!!. So I talked with Chrissy about the situation and she assured the driver he can get his rig in! The  Driver changed his tune real quick. Got into the complex without any complications. I would recommend this storage area to anyone that is in the Littleton Colorado area. He can be sure he will be taken care of. Thanks again Chrissy for all your help and concern . \n\nMary\nLittleton, Co","source":"Google","submissionTime":"2019-03-18T00:00:00","userName":"Mary C."},{"reviewId":"3f81d449-b1f6-4ad2-aec0-46753a0020ee","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Katie is the best. Thank you for your help!","source":"Google","submissionTime":"2019-03-15T00:00:00","userName":"Artorius M."},{"reviewId":"ea6672d1-9ea1-4fcd-9393-9e801375ac84","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The assistant store manager, Christy was very helpful and accommodating.  I have been a customer for slightly over a year and she was helpful when I initially moved items into storage and helpful recently when I needed to move some things around.","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Kevin E."},{"reviewId":"b11eba6a-ef85-4e16-b86e-2b4250a9a435","range":0,"rating":3,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The staff is very friendly, the storage space is very clean, there is a bathroom on premises (first for me!). The reason I only give 3 stars is for the following reasons: not accessible 24 hrs, it?s a long walk from a vehicle to the smaller storage spaces (and parking near the door, which in itself still has a long walk, one must park in a fire zone) and the cart is sometimes nowhere to be found, it is expensive with a high ?sign up fee?.   I?m sure it?s safe, but someone could easily hop over the gate, where as the rest of the fencing has barbed wire.","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Kartharine M."},{"reviewId":"ca44276e-0e6d-4545-b656-520705e86cf9","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Christina and Katie are AWESOME!! Even the customer service reps on the phone are super nice and happy to assist. Amazing prices and very easy and quick to get set up for your new unit. Thank you, guys!!","source":"Google","submissionTime":"2019-03-11T00:00:00","userName":"Des M."},{"reviewId":"1495adfb-0818-45a2-a640-e7f678945711","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Christina is amazing at notifying any issues and is great at communicating those issues in a timely manner. Very caring towards her patrons.","source":"Google","submissionTime":"2019-03-09T00:00:00","userName":"Madison F."},{"reviewId":"f6a78852-b50a-46cb-88ee-af35355efac8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very friendly staff. Nice clean facility. Very helpful with any questions. Nice place!","source":"Google","submissionTime":"2019-03-06T00:00:00","userName":"mark s."},{"reviewId":"ba717292-f401-4ec7-be45-e3d77047ee44","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Chrissy is awesome. Very knowledgeable!  Property clean with easy access. Highly recommend.","source":"Google","submissionTime":"2019-03-06T00:00:00","userName":"Jill B."},{"reviewId":"f293ae28-a8e4-4036-b026-e7d99e75f5b2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Christina was incredibly helpful and friendly. She made one of the most stressful things easy, and much, much less stressful. Every time I see her she is always outgoing, helpful, and knowledgeable.","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"Emily C."},{"reviewId":"7a542677-803a-46ba-8ba3-67e2f3073c18","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Christie has taken excellent care of us! Needed storage for a few months and we are glad we picked this place... Great customer service, fair rates, very clean, and safe! Using their truck to move or stuff in was super helpful too! Thank you, Christie!","source":"Google","submissionTime":"2019-02-25T00:00:00","userName":"ScottStephanie H."},{"reviewId":"ba942a06-c7f2-437a-90f7-cb2d22c823ce","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"We had a great experience at Extra Space Storage, Platte Canyon, because of Christina!!  She was efficient, friendly and helpful...all the time!!  Thanks Christina!!","source":"Google","submissionTime":"2019-02-19T00:00:00","userName":"Lisa W."},{"reviewId":"d156c3b5-ab5c-4fbb-b1bc-52cf48a965f5","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"These guys are awesome.  Great service, very helpful, friendly.  Definitely go the extra mile for customers.  Highly recommended.","source":"Google","submissionTime":"2019-02-16T00:00:00","userName":"Rochelle P."},{"reviewId":"625b97f7-06a6-42ff-8580-ff6ac41899df","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Christina is extremely helpful. You can tell she cares for her  customers. Very happy I chose extra space storage.","source":"Google","submissionTime":"2019-02-13T00:00:00","userName":"less t."},{"reviewId":"b3fb6eaa-7f76-44f4-9b2e-e9348f4a57b2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I came here originally to help a friend get a storage unit. From the very beginning Christina was able to help with many complex things including an account change and cutting off a lock because I lost the key and was nice enough to help me find my unit becaus I forgot where it was. Both her and Josh were extremely friendly and helpful and I will continue to do business here in the future.","source":"Google","submissionTime":"2019-02-12T00:00:00","userName":"Chris B."},{"reviewId":"fcc6b9d8-74db-4ed5-9d91-1da281194742","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Such a great location.  Super clean and Christina was incredibly helpful!","source":"Google","submissionTime":"2019-02-08T00:00:00","userName":"Brett a."},{"reviewId":"ad887dae-7001-478d-a06b-a8f521368629","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Clean, well lit, everything was as described. Staff was/is super friendly. All requests/questions handled in a timely and courteous manner. Seem to have more gate issues than other storage rentals I've used in past, but they are generally fixed in a timely fashion and the office is right adjacent to the gate so never felt that it was a security concern. 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