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We're so glad to hear that Albert and Ana provided great help and were knowledgeable during your visit. We also appreciate you noticing how clean our facility is. ","replyTime":"2026-09-02T15:37:00","review":"Albert and Ana is great help and very knowledgeable plus this place is very clean","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"Jorge N."},{"reviewId":"c39a0841-4ad3-44ed-a2d7-8cd40564499c","range":0,"rating":5,"reply":"We are glad to hear our agent was informative and kind. Clean, accessible units are our standard. Thank you, Monique!","replyTime":"2026-08-26T11:39:00","review":"Agent that assisted us was very informative, kind & patient.\nUnits are clean & accessible.","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Monique G."},{"reviewId":"fc469a12-713b-4789-996a-32795a9ed8c5","range":0,"rating":5,"reply":"Thank you immensely, Monique! We're glad you experienced fast, affordable, and friendly service. Your kind words mean a lot to us.","replyTime":"2026-08-24T17:18:00","review":"Amazing service, fast, affordable, and friendly!!","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Monique J."},{"reviewId":"fbda3c05-49db-4e7e-b3c3-6b41557d7e37","range":0,"rating":5,"reply":"Thank you for highlighting Brittney's integrity and respect. We're thrilled she provides such excellent service and earned your loyalty.","replyTime":"2026-02-20T16:48:00","review":"Albert is always perfect with full integrity and always respectful.  Will always use extra space as long as he is working here.","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Pam V."},{"reviewId":"c8f5d478-5de5-4f43-b556-e91a866a3f50","range":0,"rating":5,"reply":"Nos sentimos honrados de recibir tus amables palabras, Jesús. En Extra Space Storage, nuestro objetivo siempre es brindar un excelente servicio.","replyTime":"2026-08-18T12:03:00","review":"Súper bien gran atencion","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Jesus M."},{"reviewId":"ed2eec4e-841e-46f9-8e72-30f4412df3d3","range":0,"rating":5,"reply":"¡Nos alegra mucho recibir tu recomendación, Carmen! Tu apoyo significa mucho para Extra Space Storage.","replyTime":"2026-08-18T12:04:00","review":"Lo mejor lo recomiendo super","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Carmen P."},{"reviewId":"b5c00c74-efd6-420b-9430-0110971f8295","range":0,"rating":5,"reply":"Thanks for the review, Latea. Our team is always working to improve your experience. If you'd like to give us more details please call 888-storage.","replyTime":"2023-01-26T18:44:00","review":"Alber is really nice and helpful. Corporate is a different story. Thank you Albert","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Latea A."},{"reviewId":"7cada2da-6cae-41ce-a977-b210610fd919","range":0,"rating":5,"reply":"Thank you, Roxie! We are glad our team was very helpful. We appreciate your kind feedback.","replyTime":"2026-08-17T16:12:00","review":"Very, very helpful.","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"roxie p."},{"reviewId":"15eb4620-5a83-4c81-ae8b-6e738ef99b2f","range":0,"rating":5,"reply":"We sincerely value your kind words about Brittany. Her pleasant and professional approach reflects our team's commitment to great service. We wish her well too! Thank you, Gerald.","replyTime":"2026-08-13T15:29:00","review":"Brittany was a real pleasure to work with. Very pleasant and very professional. Sorry to see her go. Wish her all the best. Jerry","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"gerald l."},{"reviewId":"68f1623f-4a9a-4009-8876-95949d462af9","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Brittany saved your daughter's stuffie! How cute! Going the extra mile for our customers means everything. Thank you, Brandy!","replyTime":"2026-08-13T15:54:00","review":"Forget the units (though they are great and clean) these people saved my daughter's 8yr favorite stuffie that mom apparently dropped while loading the car.  Anyone that is good to my kids has my business. They didn't have to go the extra mile to pick up lost stuffie and saved it for us. Thank you Brittany!!!","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Brandy H."},{"reviewId":"9a433264-ceed-45fa-951e-7e0db66c6a64","range":0,"rating":5,"reply":"We are grateful Brittany made your move-in thorough and seamless, even during a busy time. Welcome to Extra Space Storage, Kelsey!","replyTime":"2026-08-11T13:32:00","review":"Brittany was great. She was very busy but still very thorough with our move-in and going over the details with us.","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Kelsey E."},{"reviewId":"f32f800f-2642-4220-97af-35f36de0e212","range":0,"rating":5,"reply":"Your review is appreciated, Tasia. Friendly and detail-oriented service is what we strive for. Glad we could help!","replyTime":"2026-08-03T16:18:00","review":"Friendly and detail oriented. I appreciate their help","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Tasia C."},{"reviewId":"258c1082-9022-4e78-a7f4-65b1bb5dd709","range":0,"rating":2,"reply":"Thank you, Z D, for sharing your concerns. Please feel free to reach out to us at (720) 477-4849 to discuss your experience further.","replyTime":"2026-07-29T18:37:00","review":"Steep pricing increases after the introductory rate and main elevator is always broken","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Z D."},{"reviewId":"1d0941ac-2807-4de9-b3f1-fad8c5cd8451","range":0,"rating":5,"reply":"Thank you, Ronald! We're glad Saul made a great impression with his friendly service.","replyTime":"2026-07-28T11:01:00","review":"Saul was great, super friendly!","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Ronald F."},{"reviewId":"e20c3779-7c37-48d3-8450-365587246d2d","range":0,"rating":5,"reply":"We are glad to hear our staff made a great impression, Charles. Friendly and efficient service is what we strive for every day. Thank you!","replyTime":"2026-07-28T11:01:00","review":"Very friendly staff, the guy helping the office was very efficient","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Charles W."},{"reviewId":"b48c20f9-1da2-49ad-8b75-a39e2f4ece1c","range":0,"rating":5,"reply":"Clay, we are excited to hear Saul made a difference! His thoughtfulness — offering water and sharing amenities — reflects the care we strive to provide every visitor.","replyTime":"2026-07-28T11:02:00","review":"As a mover I rarely get help from the people working in the office, Saul offered me water and told me about the bathroom","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Clay K."},{"reviewId":"33d9796f-5cc9-40a0-84c1-9fa33bc2b8e4","range":0,"rating":5,"reply":"Thank you for your review, Nicole! Saul and Brittany are valued team members. We're glad they've made your experience exceptional.","replyTime":"2026-07-27T16:20:00","review":"I love this storage and Saul is so helpful and kind. Brittany always helps with anything I need over the phone.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Nicole S."},{"reviewId":"c33191b5-77a3-47f8-836b-53e6869a49e6","range":0,"rating":5,"reply":"Theresa, we are pleased to hear about Kosi's excellent service! Her thorough walk-through and professional approach made your experience smooth and stress-free.","replyTime":"2026-05-12T16:53:00","review":"Astro was absolutely amazing. I went in to rent an additional unit and he provided me all the information I needed and took the time to do a walkthrough with me so I was sure of what unit is best. Highly recommend. I had such a great experience here","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Theresa S."},{"reviewId":"632ff4c0-6bde-4ca1-8d51-3f8b191ce612","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Reid! Thrilled Brittany made your setup smooth and easy. ","replyTime":"2026-07-06T17:38:00","review":"I had a great experience getting my unit all set up it was all smooth and easy to understand. Brittany was great! very helpful curious and professional!","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Reid H."},{"reviewId":"59663f42-c04f-4b2e-a80d-9a04fe267009","range":0,"rating":5,"reply":"We're privileged to have provided you with helpful and informative service. Thank you for choosing Extra Space Storage Jhon.","replyTime":"2026-07-03T09:55:00","review":"Brittany  the store managerwas very helpful and very informative. This is my first experience storing because I have to move to a different apartment and I'm downsizing so I need storage for extra belongings.  I recommend this location as your storage","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Jhon S."},{"reviewId":"4cb90b49-9919-446a-9d12-ae1758a21d0f","range":0,"rating":5,"reply":"Thank you for sharing, Kimberly! We're glad the process was simple and Brittany made your experience great. We'll pass along the kind words!","replyTime":"2026-06-16T07:44:00","review":"So simple and easy!! Clean and secure location and Brittany is friendly and helpful!","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Kimberly M."},{"reviewId":"480fdf16-722a-4eb0-acf1-d16785c5efe2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Honorata! Brittany will be thrilled to hear this. We appreciate your kind words!","replyTime":"2026-06-13T11:18:00","review":"Brittany was very helpful & very very sweet, I really had time, thank you very much!","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Honorata A."},{"reviewId":"99289138-53c0-45a1-abc4-2995b618adbc","range":0,"rating":5,"reply":"Thank you for sharing Azjai! We're glad Brittany provided great help. We'll make sure she knows her effort is appreciated!","replyTime":"2026-06-13T15:09:00","review":"Brittany was amazing, I caught her in the middle of cleaning but she helped me out with everything!","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Azjai A."},{"reviewId":"28fb2ba3-2f09-4a0f-9da7-127b22f4a7c1","range":0,"rating":5,"reply":"Thanks for sharing! Brittany's thoroughness, clear communication, and dedication to a clean property make us proud. We'll pass along your kind words!","replyTime":"2026-06-12T17:59:00","review":"Brittany is an excellent manager. She is thorough and conscientious about keeping the property clean. She is a very clear communicator and is just a pleasant person!","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"ysq"},{"reviewId":"6649527f-0f0e-43b4-a0ef-223fbd5187e3","range":0,"rating":5,"reply":"We're overjoyed to hear about your amazing experience with Brittany! Thank you, Franklin, for taking the time to share your positive feedback.","replyTime":"2026-06-05T17:18:00","review":"Brittany was AMAZING ?? SUPER GREAT CUSTOMER SERVICE AND SUPER NICE good prices","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Franklin K."},{"reviewId":"c1f9cabc-79df-4420-b903-f9809b9ea6f1","range":0,"rating":5,"reply":"We are happy to hear that Kosi provided amazing service! Thank you for sharing your positive experience with us, Kiki.","replyTime":"2026-05-21T15:13:00","review":"Kosi was amazing","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Kiki L."},{"reviewId":"47bbbc2f-aa5d-4a4a-ae2e-cf6e5034d270","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Brittany at Extra Space Storage. We appreciate your feedback Michael.","replyTime":"2026-05-20T09:49:00","review":"We are in the middle of a move and needed some storage. My in-store and phone experience with this place has been great so far. Brittany helped me get checked into my first unit and was courteous and helpful. Later, I needed another unit and was having trouble with the online system. I again spoke to Brittany and she actually helped me make use of an in-store deal going on that saved me BUCKETS of money. Would use this place again, for sure.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Michael S."},{"reviewId":"5523ec79-1c13-41b9-8451-231951add66e","range":0,"rating":5,"reply":"We are glad to hear you enjoyed our awesome service Norman! Your positive feedback means everything to us.","replyTime":"2026-05-19T16:09:00","review":"Awesome service!","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Norman R."},{"reviewId":"e1c7c3ac-0e7b-4466-b5d5-4afa4b6aa904","range":0,"rating":5,"reply":"Thanks for highlighting Brittany's helpfulness and our clean, safe facility. We appreciate your trust in Extra Space Storage Ajohntae.","replyTime":"2026-05-19T16:48:00","review":"Brittany was so help for when I had a few questions on my visit today. The site is so clean and never have any issues. Glad we have a safe and reliable facility to store some things","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Ajohntae C."},{"reviewId":"6bd2928d-2aea-4ea7-a060-a5606be40dc3","range":0,"rating":5,"reply":"Michelle, thank you for recognizing Brittney's excellent service! We're thrilled she made your storage experience outstanding with great communication and care.","replyTime":"2026-05-19T17:23:00","review":"Management (Brittney) is what makes this Storage company stand out. They care about your items and their safety. Always communicating and easy to work with if you ever want to transfer units.","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Michelle W."},{"reviewId":"ec506ad4-6e47-4979-9996-f23ef9f64ae3","range":0,"rating":5,"reply":"Ryan, thank you immensely for highlighting Brittany's exceptional service! We're thrilled she made your Colorado welcome so special.","replyTime":"2026-05-09T12:28:00","review":"I really enjoyed brittnays custom service the explanation that she makes feel like I am welcomed in this new land you COLORADO.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Ryan H."},{"reviewId":"a21147a9-5a78-4e40-b58f-d5d935bd49e9","range":0,"rating":5,"reply":"We greatly appreciate your positive review, Brittany! Thanks for choosing Extra Space Storage for your storage needs.","replyTime":"2026-05-08T15:12:00","review":"Brittany","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Jazzydoc"},{"reviewId":"758ee4b4-3b43-4b97-b310-89e8d63d7a79","range":0,"rating":5,"reply":"Thanks for recognizing our team's pleasant and thorough service, Martin. We appreciate your positive feedback about our customer care.","replyTime":"2026-05-05T12:48:00","review":"Very Pleasant and thorough customer care associate.","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Martin H."},{"reviewId":"b7d2886d-d57b-4057-bf7c-2c713d29702a","range":0,"rating":5,"reply":"Thanks for the fantastic feedback, Gabriel! Tracy provides excellent service, and we're thrilled you had such a positive experience.","replyTime":"2026-05-03T11:06:00","review":"Awesome service from Tracy! Keep up the great work !","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Gabriel P."},{"reviewId":"fdd83967-b7a3-4ae9-a831-db636969aaef","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback, Chris. We're glad your move-in was simple and expedient.","replyTime":"2026-05-03T10:56:00","review":"I’ve had a great experience so far. Move-in was simple and expedient","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Chris B."},{"reviewId":"c2c9ff8a-6d68-40d2-9903-67248693a924","range":0,"rating":5,"reply":"Thank you for your review, Susi! Thrilled Brittany provided such friendly, helpful service. We appreciate your recommendation!","replyTime":"2026-04-28T09:00:00","review":"Brittany was awesome - very friendly & helpful!! Highly recommend renting here!!","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Susi S."},{"reviewId":"fd91e1a3-8edb-4de7-96a9-c82910bf6cb5","range":0,"rating":5,"reply":"We deeply cherish your kind words about Kosi! So glad she made your storage experience smooth and the unit met expectations, Alyssa.","replyTime":"2026-04-16T13:48:00","review":"Kosi was so kind and helpful getting us into our storage unit! She went above and beyond to make sure everything went well, and as an added bonus, the unit was very clean. Thank you, Kosi!","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Alyssa B."},{"reviewId":"c31fa45d-58d5-4826-81c7-0452c88a24f0","range":0,"rating":5,"reply":"Thank you for sharing this wonderful feedback about Brittany! We're thrilled she provided exceptional service and made your move-in smooth, Sagi. It's incredibly meaningful to hear how Brittany stood up for you during that moment of confusion with the incorrect information from our out-of-state booking agent and worked to advocate for you to make things right. Her dedication to going above and beyond for our customers truly exemplifies the level of service we strive to provide. We're also delighted that she was able to make your move-in process effortless by taking the time to demonstrate how to access your storage unit, showing you how to work the lock, walking you through our mobile application, and explaining the door code system. Your recognition of Brittany's exceptional customer service skills and your confidence in her capabilities as a manager means so much to us and will certainly be shared with her.","replyTime":"2026-04-09T16:36:00","review":"I wanted to send a personal \"thank you\" to Brittany, the storage manager, for standing up for me during a moment of confusion when I received some incorrect information from an out-of-state Extra Space Storage booking agent.\n\nBrittany helped fix the problem and went above and beyond to advocate for me to make it right! She also made the move-in part smooth and effortless by demonstrating how to get to my storage unit and how to work the lock to secure my unit. She walked me through the mobile application, and explained how to use the door code to open the doors.\n\nOverall, Brittany demonstrated exceptional customer service skills. I can  definitely see why she's a store manager, and believe she should be managing entire districts at this point because she's totally capable! Thank you!","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Sagi"},{"reviewId":"67ad10c5-c140-4866-9c2f-2308086d56d0","range":0,"rating":5,"reply":"We're privileged to have provided you with a fast transaction. Thank you for your feedback, Maria. ","replyTime":"2026-04-02T15:15:00","review":"Fast transaction.","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"maria a."},{"reviewId":"5aaccd3e-fbe5-4954-ac7e-1e969ead5cb6","range":0,"rating":5,"reply":"We're glad to hear you had a great experience with our customer service! Thank you for the recommendation, Judd.","replyTime":"2026-04-02T15:18:00","review":"Great customer service! Highly recommend","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Judd S."},{"reviewId":"afa9f46b-7753-45a3-bb78-d8c9749b9f1c","range":0,"rating":5,"reply":"We greatly appreciate your feedback Dante! Thrilled Brittany provided helpful service and you found our units clean.","replyTime":"2026-03-30T07:56:00","review":"Fast friendly service, clean units Brittany at the front was very helpful with helping get a unit.","source":"Google","submissionTime":"2026-03-29T00:00:00","userName":"Dante L."},{"reviewId":"90106a6f-e843-4996-9732-e6dcb4751da7","range":0,"rating":4,"reply":"Hi Travis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica and Savannah! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-08T14:36:00","review":"Jessica and Savannah were a great help with a storage unit. It is very clean. Rent can change any month so watch your rate..","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"Travis G."},{"reviewId":"1418aef6-5072-477f-90f2-7625b02bc7fc","range":0,"rating":5,"reply":"Thank you for your review! Thrilled Brittany and Astro helped your family smoothly. We appreciate the recommendation!","replyTime":"2026-03-23T14:55:00","review":"Brittany and Astro were a lot of help got my family in and out recommend stopping by!","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Td U."},{"reviewId":"8b7458a7-cc0e-4c6a-9c31-1f6ee63819a2","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our service wonderful. Thank you for sharing your experience with us.","replyTime":"2026-03-16T15:29:00","review":"She was wonderful","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"guimel C."},{"reviewId":"50dff161-c18b-412f-abdc-0232ed36459f","range":0,"rating":4,"reply":"We are thrilled to hear you've found us reliable for emergency storage needs. Your continued trust means everything to us.","replyTime":"2026-03-15T12:45:00","review":"I've been using this location on and off since it opened. They have been good for emergency storage needs in the past. I've never had any issues at this location.","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Self-aware G."},{"reviewId":"8f1277fc-1d2d-44b7-afa0-853a039f4e8d","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Crispy and Brittany! Thrilled your rental experience was smooth and seamless.","replyTime":"2026-03-10T16:58:00","review":"The team at Extra Space Storage was top-notch!  From the call center rep, Crispy, to the store manager, Brittany, the service I received was courteous and both individuals were friendly and knowledgeable!  My rental experience was smooth and seamless.  I highly recommend Extra Space Storage for your storage needs!","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Reggie J."},{"reviewId":"5d0c76b8-36a1-464c-80fe-f31eb1ad34c5","range":0,"rating":5,"reply":"Thanks, Kyle, for highlighting Brittney's helpful service! We're thrilled she made your experience smooth and informative.","replyTime":"2026-03-10T18:41:00","review":"Brittney was extremely helpful and very knowledgeable. She took her time to show me around the facility, and make sure that I knew how it worked. I would not hesitate to recommend Extra Space Storage to all of my friends.","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Kyle R."},{"reviewId":"cb0a1b20-bf86-418d-b405-12b1fbdf8b00","range":0,"rating":5,"reply":"We are pleased to hear Brittany provided great, helpful service! Thank you for recognizing her excellent work.","replyTime":"2026-03-07T14:35:00","review":"Brittany was great and very helpful!","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Megan B."},{"reviewId":"936d0337-3f08-416b-ba25-d9542fde914f","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thank you for recognizing Brittany's helpful and professional service.","replyTime":"2026-03-09T09:07:00","review":"I had very good experience Brittany was very polite and informative on all that I needed information on.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Rennie D."},{"reviewId":"6598e55b-3057-4783-99ba-bcd582d247f8","range":0,"rating":5,"reply":"Hi Julian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team was nice. Let us know if we can do anything to assist you!","replyTime":"2020-03-16T12:06:00","review":"Very neat and clean  facility. Very nice staff!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Julian F."},{"reviewId":"d8c3b34a-b434-4976-9c1d-c38affd23388","range":0,"rating":5,"reply":"We are ecstatic to hear Tyson provided helpful service with pricing and unit sizing. Thank you for choosing Extra Space Storage!","replyTime":"2026-03-05T11:49:00","review":"Tyson was very helpful in explaining pricing and getting me in to a better sized unit. Thank you, Tyson!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Janet P."},{"reviewId":"de0401b5-75f9-4bf9-be97-fdedeed4a3fd","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're glad our team member made finding your unit easy and provided helpful service.","replyTime":"2026-03-04T12:16:00","review":"lady who runs the place was very nice and helpful. she made it easy to find my unit.","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Malcolm H."},{"reviewId":"68fafb10-c619-4d69-a043-8b54c61c46f2","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled Brittany provided excellent service during your auction purchase and unit rental.","replyTime":"2026-03-04T14:20:00","review":"Bought a storage unit from auction here. Brittany helped and did amazing.  She was very friendly and personable and help me rent a unit in the process.  I highly recommend this place based off of my 1st impression","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Dan"},{"reviewId":"d0febaef-1eed-4f9f-b529-2623c345fa2c","range":0,"rating":5,"reply":"Thank you for your kind feedback! We're glad Brittany and our team have provided reliable and helpful service—you’re right, having a competent team makes all the difference, and we truly appreciate your recognition.\n","replyTime":"2026-03-05T09:39:00","review":"Extraspace management has always been on top of helping, its nice to have reliably competent people like Brittany and others, I appreciate you guys and i hope others do as well","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Ch1c042o"},{"reviewId":"75168843-ec54-425d-8e45-f1e438ad89fd","range":0,"rating":5,"reply":"We're thrilled to hear about your smooth move with Extra Space Storage! It's wonderful that Brittany was so helpful and provided you with a thorough facility tour. Her exceptional service reflects our commitment to making each customer's move as easy as possible. Thank you for your recommendation, Nataly!","replyTime":"2026-03-02T16:59:00","review":"Super easy move with Extra space storage! Brittany was extremely helpful and sweet. She answered all my questions and gave me an actual tour of the facility whereas no other place I’ve stored my belongings has done that before. Highly recommend!!!","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Nataly M."},{"reviewId":"b10894dd-1422-4517-9f0b-a9462c313cb9","range":0,"rating":5,"reply":"We're thrilled to hear that Brittney was so sweet and helpful! Thank you for recommending our storage facility, Andrea.","replyTime":"2026-02-26T08:17:00","review":"Brittney was so sweet and helpful ! She knows what’s she talking about, definitely recommend getting a storage here!","source":"Google","submissionTime":"2026-02-25T00:00:00","userName":"Andrea A."},{"reviewId":"3335c08a-2d56-4aeb-bca6-72a88bb6cf8c","range":0,"rating":5,"reply":"We are grateful for your kind words about Brittany's welcoming and professional service. Thank you for choosing Extra Space Storage!","replyTime":"2026-02-21T13:39:00","review":"So welcoming, friendly, exhibition of professionalism by Brittany so awesome","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Henry M."},{"reviewId":"ae1a1c81-466c-471f-b561-7bcdcbeed236","range":0,"rating":5,"reply":"Great customer service. Thank you for sharing!","replyTime":"2026-02-18T07:53:00","review":"Great customer service","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Eric D."},{"reviewId":"ad57b684-c115-47df-aa02-00a56b7f6526","range":0,"rating":5,"reply":"We are elated to hear about your amazing experience at Extra Space Storage! Thank you for your feedback, Clara.","replyTime":"2026-02-16T16:28:00","review":"Amazing service and amazing people!","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"Clara R."},{"reviewId":"168db162-3952-4715-921f-3dcb6472cbfe","range":0,"rating":5,"reply":"We're happy to hear you found our service manager friendly and helpful, our units clean and safe, and our prices reasonable. Thank you for sharing your experience with us.","replyTime":"2026-02-16T08:02:00","review":"Friendly helpful service manger.\nClean, safe units.\nReasonable starting price.","source":"Google","submissionTime":"2026-02-15T00:00:00","userName":"Craig C."},{"reviewId":"02e8b241-2092-4df0-b6a9-5ef394e0a8a9","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our speedy and personalized service. Thank you for taking the time to share your feedback!","replyTime":"2026-02-14T15:17:00","review":"Speedy service and personalized for my need. Clean!","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Tanis H."},{"reviewId":"3560d727-0cf0-4e30-8d86-92fc13fffd76","range":0,"rating":5,"reply":"Thank you for the positive feedback, osman. We are glad to hear you had a good experience with our customer service.","replyTime":"2026-02-09T13:57:00","review":"Good customer service","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"osman m."},{"reviewId":"e63f549c-4c35-4878-88e3-3040cbc09e1d","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are glad to hear about your easy set up, nice staff, clean facility, and easy access to carts. Thank you for sharing your experience with us!","replyTime":"2026-02-05T11:55:00","review":"Super easy set up, staff was nice in showing us and explaining everything, clean facility, and easy access plus carts to help get things to your unit","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Haley H."},{"reviewId":"3e7bd576-60f7-4b81-9cc8-be2abc987828","range":0,"rating":5,"reply":"Thank you for taking the time to share! We're thrilled our team amazed you with excellent service.","replyTime":"2026-02-04T15:11:00","review":"The stuff is amazing!","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Tony H."},{"reviewId":"2353aec6-1f7f-44d4-a6b0-b6936b66303e","range":0,"rating":5,"reply":"We are glad to hear you found our service good! We appreciate your positive feedback.","replyTime":"2026-01-24T15:19:00","review":"Good service","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"Ireneo A."},{"reviewId":"e33fbc3f-4f06-4b8b-b1aa-34c8c816db61","range":0,"rating":5,"reply":"Thank you for the kind words! We're thrilled Sou Fiane provided excellent service. Your feedback means everything to us.","replyTime":"2026-01-17T10:36:00","review":"Great service, friendly staff. Sou Fiane was really cool and was very helpful.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Logan H."},{"reviewId":"35eed2bf-e8b4-4698-997d-bf4b10d6204d","range":0,"rating":5,"reply":"Thank you for highlighting Brittany's exceptional service! We're thrilled she made your storage experience smooth and stress-free.","replyTime":"2026-01-12T15:13:00","review":"????? 5-Star Experience at Extra Space Storage\n\nI had an amazing experience with Extra Space Storage, and the customer service truly stood out. Brittany was absolutely phenomenal—professional, patient, knowledgeable, and genuinely kind. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free.\n\nYou can tell she really cares about her customers, and that level of service makes a huge difference. The facility itself is clean, well-maintained, and secure, but Brittany’s customer service is what really made this a 5-star experience for me.\n\nIf you’re looking for storage and want to be treated with respect and care, I highly recommend Extra Space Storage—and definitely ask for Brittany. She’s amazing! ???","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Eden S."},{"reviewId":"e4257384-4838-40f5-a996-380c134366e6","range":0,"rating":5,"reply":"We are thrilled to hear about your pleasant surprise! Easy, organized, and stress-free is exactly what we aim for.","replyTime":"2026-01-13T07:33:00","review":"This storage place was such a pleasant surprise! From the moment I arrived, everything felt easy, organized, and stress-free!","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Phoenix B."},{"reviewId":"6a767396-4c65-4e41-82cd-2d1a779b8d7d","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a positive experience with us and found our facility clean and well-priced. Thank you for your feedback!","replyTime":"2026-01-11T08:08:00","review":"They was very helpful with my storage and give me a good price and very clean faciliti SouFiane he did amazing job very honest and understanding this third time I am a returning customer only good things I can say","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Eleni T."},{"reviewId":"914e3387-c447-45f3-93db-8e9f0be781bb","range":0,"rating":5,"reply":"We are delighted to hear Sofia provided great help with your storage rental. Thanks for choosing Extra Space Storage!","replyTime":"2026-01-10T15:43:00","review":"Sofia even was a great help. He helped us rent a storage for our items.","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Phyllis T."},{"reviewId":"19487985-edcd-437d-b1fa-6f184721f9bc","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience! Thank you for recognizing Britney's helpful service over the years.","replyTime":"2026-01-06T07:53:00","review":"This storage is a great place to store your things. I’ve dealt with them for years and never had a problem. If something isn’t right they are quit to inform you. Britney is always helpful and respectful. Good job Extra Space storage.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Joycelyn C."},{"reviewId":"4d2a5289-a5b4-45dc-9ce2-d18649800d0a","range":0,"rating":5,"reply":"Thanks for highlighting Brittany and Savana's helpful service! We're pleased the facility and storage spaces met your high standards.","replyTime":"2025-11-20T11:58:00","review":"Brittany and Savana were both so helpful!  The facility and storage spaces were immaculate so I am very happy with my experience !","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Marie T."},{"reviewId":"664d6c29-c85e-42e8-bda3-05259b68dec4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Eric! We're thrilled you found our application easy and enjoyed our temperature-controlled units and free equipment.","replyTime":"2026-01-03T17:07:00","review":"Easy application and check in, temperature controlled storage, accessible elevators and free loading equipment, limited after hours availability. Great staff!","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Eric M."},{"reviewId":"ed7f308b-1979-430a-9367-34aa15647ebd","range":0,"rating":5,"reply":"We are pleased to hear Brittany provided great service and answered all your questions informatively!","replyTime":"2026-01-02T19:03:00","review":"Brittany was great,  she answered all my questions,  she's very informative ??","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Vera H."},{"reviewId":"b2e6022d-149b-4a22-b7da-eb4786fbde0f","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our security features and team, especially Brittany's helpful service.","replyTime":"2025-12-27T10:29:00","review":"It is hard to find a good unit that is controlled by security gates and cameras. I kept a painting in a unit here that was really valuable along with special items from my grandfather who served. The access controls and notifications were the most modern of any; along with the gate keeping. They keep up with the needs I had and I felt the employees backed it as well each time I visited. Ask for Brittany if you need advise for your special situation. I recommend this facility if you have particular needs.","source":"Google","submissionTime":"2025-12-26T00:00:00","userName":"Jason C."},{"reviewId":"565d75a3-b117-49e7-9b0a-9c3db04c7831","range":0,"rating":5,"reply":"We greatly appreciate your detailed feedback! Thank you for highlighting surveillance, cleanliness, spacious units, flexible terms, auto-payment, online services, climate control, and moving equipment.","replyTime":"2025-12-27T10:28:00","review":"1. Good Survalence and clean upkeep and housing\n2. Spacious unit choosing and pricing\n3. Non-Commitment to Time  - Month to Month usage\n4. Auto-Payment\n5. Online quote and rental -approval\n6. Climate controlled\n7. Outbound moving equipment (carts, boxes, tape)\n8. Inbound moving equipment (moving carts, covers, wraps)\n\nAsk for Brittany for help with your needs.\n\nDylan Blake","source":"Google","submissionTime":"2025-12-26T00:00:00","userName":"Anonymous"},{"reviewId":"83ce5411-4f2a-43ed-aa36-3b91a71ff360","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled our helpful staff made your storage experience stress-free. Your recommendation means everything!","replyTime":"2025-12-20T10:13:00","review":"The staff was super helpful and friendly. Extra Space Storage made the whole process stress-free. Highly recommend!","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Amy M."},{"reviewId":"d065d673-c2e1-4f63-a08e-dc33f19e4dce","range":0,"rating":5,"reply":"Thanks for sharing your experience with us, Guinevere. We appreciate your business. ","replyTime":"2025-12-20T07:23:00","review":"Very sweet very helpful!","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Guinevere A."},{"reviewId":"ab4a4b37-c04b-43ed-b401-652c5e2fc0b3","range":0,"rating":5,"reply":"Thank you for sharing your wonderful feedback about Brittany! We're thrilled she provided such excellent service.","replyTime":"2025-12-20T07:45:00","review":"Brittany was magnificent! Thank you so much!","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Seth W."},{"reviewId":"06534ec6-ef55-4d79-a755-35999a03bb89","range":0,"rating":5,"reply":"We are grateful for your kind words about Soufiane and our clean, well-maintained facility. Your positive experience means everything to us.","replyTime":"2025-12-11T16:12:00","review":"Soufiane has been a pleasure to work with. Their facility is very clean and well maintained. Great place and people.","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Jesse W."},{"reviewId":"36a42e93-8249-448f-82c8-c1b59d6e888d","range":0,"rating":5,"reply":"Thank you immensely for highlighting our clean facility, security features, and customer service. We appreciate your positive feedback, Soufiane!","replyTime":"2025-12-10T11:33:00","review":"This storage facility is so nice and clean. Love how they have security to keep your storage safe. Great customer service.","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Soufiane R."},{"reviewId":"c6c9b716-73e9-45e3-8aba-c14836f9f870","range":0,"rating":5,"reply":"We are grateful for choosing us twice! Happy our friendly team, online ordering, and enhanced security provide peace of mind.","replyTime":"2025-12-05T13:52:00","review":"This is now the second time that I have rented from this company love the experience. People are friendly and accommodating with fast accurate help will always rent from here. Ordering online is a better way to go helps out on the cost and it’s good that They are upping their security. Which makes me feel more safe with valuables","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Paul R."},{"reviewId":"e7cb05a1-d2e7-45d8-8188-31463e7f6a74","range":0,"rating":5,"reply":"We greatly appreciate your feedback! So glad Brittany made your experience easy and helpful.","replyTime":"2025-12-01T16:50:00","review":"Everything is super easy, and Brittany at the Xapary location was awesome and super helpful!","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Tyler H."},{"reviewId":"97763710-88ef-4bc2-9614-43c4cce24122","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about Brittney's helpful service during your move out. We'll share your kind words with her!","replyTime":"2025-11-20T07:15:00","review":"Brittney was a delightful  person. She was very helpful upon my move out. The girl needs a raise","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Robert N."},{"reviewId":"7bb95a95-027b-49bb-9ed9-35bb78ee03c3","range":0,"rating":5,"reply":"We are elated to hear about your positive experience! Thank you for choosing us again. We'll share your kind words with Savanna and Brittney.","replyTime":"2025-11-11T11:07:00","review":"This is the 2nd time I've rented with extra storage, The check-in was easy, facility is always clean! The staff I worked with Savanna & Brittney were excellent!","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Connie L."},{"reviewId":"e7c44e25-eb7a-40e1-9108-2ae3a9c91faa","range":0,"rating":5,"reply":"We are happy to hear Brittany provided professional, helpful service during your storage onboarding process!","replyTime":"2025-11-18T14:43:00","review":"Brittany was very professional, curious and helpful with the storage onboarding process!","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Byron G."},{"reviewId":"882cd836-3165-45c9-82ba-fe362d2d6b10","range":0,"rating":5,"reply":"We are glad to hear Isaiah and Savanna provided excellent service and got everything situated the same day!","replyTime":"2025-11-11T13:34:00","review":"Isaiah and Savanna were awesome. They helped me with everything I needed and I was able to get everything situated the same day","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Iesha"},{"reviewId":"561280b5-0374-4644-b6eb-7c2d5556b6c6","range":0,"rating":5,"reply":"Thanks for recognizing Savannah's friendly and helpful service. We appreciate your positive feedback about our team's customer care.","replyTime":"2025-11-07T11:49:00","review":"Savannah it’s very friendly and help the costumers very good","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Alonso M."},{"reviewId":"aa4cf253-eabd-4088-b3c6-0bccd09dfeec","range":0,"rating":5,"reply":"Thanks for highlighting our clean building and security! We're glad you're happy with your storage experience.","replyTime":"2025-11-04T18:21:00","review":"the building was really clean and i’m happy with the level of security!","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Astro H."},{"reviewId":"0ab9d685-e3cc-4c29-8531-5f7c9a36763b","range":0,"rating":5,"reply":"We are thrilled to hear Brittney, Savannah and Astro provided excellent roadside help! Thanks for sharing your experience.","replyTime":"2025-11-03T16:33:00","review":"Brittney Savannah and Astro helped me get my car off the street when I ran out of battery. Best team ever!!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Saddy R."},{"reviewId":"4896d812-ac8d-48db-9ca0-de478115157f","range":0,"rating":5,"reply":"Thanks for highlighting Brittany's excellent service! We're pleased she made your experience welcoming and the process quick and easy.","replyTime":"2025-11-03T16:32:00","review":"Brittany was excellent\nWent over merchandise\nThe process quick and easy\nShe made the experience very welcoming","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Shelby H."},{"reviewId":"70f292af-4823-4114-9115-f9fa9efb34a6","range":0,"rating":5,"reply":"We are delighted to hear about your seamless rental experience! Thank you for recognizing Brittany's accommodating service and thorough approach.","replyTime":"2025-11-06T09:29:00","review":"Very seamless process from initial rental to accessing my unit. Everyone was very thorough to ensure I understood everything and had opportunities to ask questions.\nOn site, Brittany was accommodating of a request I had even though she was busy ensuring the cleanliness of the whole area.","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Aaron O."},{"reviewId":"3313d9ca-2242-4c0d-ba4b-a5024f27ede3","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Brittany and Savannah provided excellent service! Thanks for recognizing our clean, comfortable facility.","replyTime":"2025-10-24T07:51:00","review":"Both Brittany and Savannah were always helpful and made sure the location was comfortable. The bathroom is clean, the entrance is clean, the facility is clean, this location rocks!","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Hopi F."},{"reviewId":"2737b847-8177-4e56-9abf-23fc449b8fe5","range":0,"rating":5,"reply":"Thank you for recommending us! We're thrilled Savannah provided amazing, helpful service and you felt comfortable with our secure facility.","replyTime":"2025-10-21T13:53:00","review":"Savannah was amazing to work with. She was very helpful. The area was secure and safe. I felt comfortable leaving my property here. I would recommend !","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Jay"},{"reviewId":"83a6a1bc-eaa3-4bd9-88b7-0b2752b52a00","range":0,"rating":5,"reply":"We deeply cherish your positive feedback and are glad Brittany was able to assist you with your storage needs.","replyTime":"2025-10-19T07:48:00","review":"Brittany volland was incredibly helpful. We are still working on my issue to get me moved into a larger unit but she has gone above and beyond to ensure that I will be notified as soon one becomes available. She even helped with the math to figure out the price difference on multiple small units to accommodate my needs.\n\nUpdate: she called me later that day and had secured the upsize unit for me! I have already migrated units and she was extremely helpful during this.","source":"Google","submissionTime":"2025-10-20T00:00:00","userName":"cody g."},{"reviewId":"c14e928b-3dca-47a0-9aa3-467e9cb64d2d","range":0,"rating":1,"reply":"We apologize for falling short with the pricing increases. We understand your frustration. Please contact us at (720) 477-4849 to discuss further options.","replyTime":"2025-10-11T14:30:00","review":"This location has tripled the cost of my storage unit in less than a year renting there. I started at $103 a month and now it's up to $270. I called and they were only able to knock $30 off the cost, which is frankly insulting. I feel scammed by this whole process, and the fact that, contractually, they can raise the price whenever they want. Don't rent here.\nI cannot reply to the owner's reply here, but, speaking with her is the only way I got the decrease in the first place. I was not offered any other options.","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Abigail B."},{"reviewId":"8062fdda-8e4c-4784-8820-8bab2fb8ec8f","range":0,"rating":5,"reply":"We are grateful Savannah provided friendly, quick service for your unit switch. Thanks for choosing Extra Space Storage!","replyTime":"2025-10-15T11:34:00","review":"Savannah helped me switch units with ease. Friendly and quick service!","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Daniel C."},{"reviewId":"d856387e-369a-4409-9c38-4cb38cbfc8c5","range":0,"rating":2,"reply":"We apologize for falling short with the pricing increases. We understand your frustration. Please contact us at (720) 477-4849 to discuss further options.","replyTime":"2025-10-11T14:30:00","review":"I am leaving two stars bc the customer service people were nice. But this location has tripled the cost of my storage unit in less than a year renting there. I started at $103 a month and now it's up to $270. I called and they were only able to knock $30 off the cost, which is frankly insulting. I feel scammed by this whole process, and the fact that, contractually, they can raise the price whenever they want. Don't rent here.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Abigail B."},{"reviewId":"815af34f-ec8f-4150-ad28-6309fcd79a9f","range":0,"rating":5,"reply":"We are utterly delighted to hear about Savannah's exceptional service! She truly embodies our commitment to helpful, kind customer care.","replyTime":"2025-10-10T14:56:00","review":"Savannah is extremely kind and helpful when you need anything. She shows you everything you need to see or know and more! Very kind hopefully she makes good money because she's very nice! She even gave me a water when i was extremely thirsty!","source":"Google","submissionTime":"2025-10-10T00:00:00","userName":"Christian B."},{"reviewId":"f48f7e37-cb0c-4bd1-93a7-41b9edd2a15e","range":0,"rating":5,"reply":"Thank you for highlighting Brittany's helpful service! So glad she found the perfect storage fit for your needs.","replyTime":"2025-10-06T17:39:00","review":"Brittany the assistant store manager was so helpful and knowledgeable. She was able to walk me through all of my questions and concerns and help me find the perfect fit for all of my stuff highly suggest.","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"manuel f."},{"reviewId":"70bd25ea-8b60-49ae-bef4-2dd2aa943688","range":0,"rating":5,"reply":"Thank you for the kind words about Brittany! We're thrilled she provided excellent service and made your experience great.","replyTime":"2025-10-03T15:44:00","review":"Brittany was awesome and explained everything. Definitely recommend this location!","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Juan M."},{"reviewId":"259548de-403e-42f2-aecf-7f6f20900867","range":0,"rating":5,"reply":"Thank you for the kind words about Brittany! So glad she provided amazing service.","replyTime":"2025-10-03T19:02:00","review":"Brittany was an amazing help! Great customer service. Thank you!!!!","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Claudia E."},{"reviewId":"31f555fe-8d09-4e8e-b707-6e14277e3a6e","range":0,"rating":5,"reply":"We are happy to hear about your great experience with our manager! Thanks for recognizing their welcoming attitude and helpfulness.","replyTime":"2025-10-02T08:18:00","review":"Manager always has a great attitude. Always berry welcoming and will ing to go above and over board to help me with any problems or questions I have.","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Ricky S."},{"reviewId":"f258ceb5-646a-413a-8716-e5c91f4cf1af","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Brittany made you feel at ease! Thanks for recommending us and your kind words.","replyTime":"2025-09-29T11:35:00","review":"I recently worked with Brittany she was very pleasant and knowledgeable about all the questions and concerns I had she definitely made me feel very at ease with all my belongings! I highly recommend this place! Very welcoming, kind and professional! Thank you!","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"Taylor B."},{"reviewId":"257f96b9-c779-4b1a-ae8b-f80dd4ec831c","range":0,"rating":5,"reply":"We are thrilled to hear about your smooth rental experience! Our friendly staff loves helping customers find what they need. Thanks for recommending us!","replyTime":"2025-09-27T17:17:00","review":"Very easy to rent a unit. Staff was very friendly and took care of everything i needed. Definitely recommend!!","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Don S."},{"reviewId":"2e2d9123-c428-493e-b636-49211fbba80d","range":0,"rating":5,"reply":"We are delighted to hear about your fast and excellent customer service experience with us!","replyTime":"2025-09-24T16:41:00","review":"Very fast and excellent costumer service","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"EXILED S."},{"reviewId":"6a986abf-0b13-4369-909c-92547bdc877f","range":0,"rating":5,"reply":"Thank you for your kind words, Adam. We're thrilled to hear that Brittany and Savannah provided you with a pleasant experience.","replyTime":"2025-09-22T14:16:00","review":"Brittany and Savanah were so helpful. They have moving supplies to make your life at ease, plus security.  Thank you Brittany and Savannah for such a pleasant experience.","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Adam K."},{"reviewId":"30b243ec-e6d1-4c19-8cc1-e0e046a64706","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience at Extra Space Storage. Thank you for the recommendation!","replyTime":"2025-09-22T14:16:00","review":"Great experience.  Clean facility.  Highly recommend.","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Brittany V."},{"reviewId":"27c7012b-3eb6-4c83-8d0d-e56438a75a98","range":0,"rating":5,"reply":"Thank you for the kind words! We're glad working with us was helpful and easy.","replyTime":"2025-09-20T16:25:00","review":"Very helpful and easy to work with!","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Nathan T."},{"reviewId":"650d6859-3d46-423c-8265-ca81690e748e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Brittney & Savanna made your experience amazing. We appreciate you recommending us!","replyTime":"2025-09-21T09:30:00","review":"Brittney & savanna were very friendly, super amazing staff. The instructions were thorough and clear. Very nice storage space, very clean. The atmosphere was calm. 10 out of 10 would recommend.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Zarah W."},{"reviewId":"f6954972-907d-4c37-8c10-03dcc607eb11","range":0,"rating":5,"reply":"Thanks for the kind words about Savanna! We're thrilled she provided such great service.","replyTime":"2025-09-19T17:27:00","review":"Savanna is the best!","source":"Google","submissionTime":"2025-09-19T00:00:00","userName":"Chad B."},{"reviewId":"b7d10576-1b36-4629-a9f0-3fa3ef068688","range":0,"rating":5,"reply":"Thank you for your review! So glad Savannah provided great customer service. We appreciate you!","replyTime":"2025-09-16T16:47:00","review":"Very good customer service from Savannah!","source":"Google","submissionTime":"2025-09-16T00:00:00","userName":"Isaac K."},{"reviewId":"f4295819-5577-465a-8ffa-40d691656d4c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Brittany and Savannah were great and very friendly! Thank you for sharing your positive experience with us.","replyTime":"2025-09-15T16:56:00","review":"brittany and savannah were great, very friendly and helpful! thank you!","source":"Google","submissionTime":"2025-09-15T00:00:00","userName":"maz s."},{"reviewId":"c5871a05-2113-4216-89e8-ffe1d36683b5","range":0,"rating":5,"reply":"Thanks for the kind words about Savanna! We're glad she provided superior customer service and helped with your rate decrease.","replyTime":"2025-09-11T09:24:00","review":"I have been renting from this location for many years. There have been times that I have been disappointed with circumstances, but Savanna really provides superior customer service and follow through with taking care of my issue. She compiled several reasons for a rate decrease and got it approved. Thank you.","source":"Google","submissionTime":"2025-09-11T00:00:00","userName":"Keith H."},{"reviewId":"612c8a88-e3b5-4d34-b90f-2415fd49244c","range":0,"rating":1,"reply":"We are disappointed to hear about this experience. This isn't acceptable. Please call us at (720) 477-4849 to resolve immediately.","replyTime":"2025-09-11T09:22:00","review":"They raise people's rent 100 and then sell your stuff and even when you come up with the money. the next day after speaking to the manager at 11am and was told me to come up with the money. they still will just throw your belongings away. They lie to people right to their face. The worst customer service I have ever seen. LIARS","source":"Google","submissionTime":"2025-09-09T00:00:00","userName":"Jenea P."},{"reviewId":"6b2cec3e-f4f9-407d-b093-b64b7028f22e","range":0,"rating":5,"reply":"We are thrilled to hear that Richard and Brittney provided such helpful service during your experience with us! It's wonderful to know that Richard was able to answer all your questions over the phone, and that Brittney followed up to complete your payment and offer additional information. We're glad Brittney took the time to show you around the facility and demonstrate how to use the doors. Thank you for noting our clean facility and the availability of moving supplies. We appreciate your positive feedback and are happy we could meet your storage needs!","replyTime":"2025-09-08T17:49:00","review":"I was looking online for storage spaces by home for low rates. I called the customer service number and spoke to Richard who was really helpful and answered all my questions. I reserved my unit and not too long after, Brittney, the manager called and we got payment completed and she offered additional information. She’s very friendly and helpful. When I got to location she showed me around and how to open and close the doors. The facility is very clean. They have a lot of moving supplies as well! No complaints!","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"HDH"},{"reviewId":"c33607a1-f4ae-470f-99b6-411c24a2d18a","range":0,"rating":5,"reply":"Thank you for sharing! So glad Brittany made your visit smooth and you're satisfied with the space!","replyTime":"2025-09-06T17:20:00","review":"Brittany was a great help! I was in and out in no time! She showed me around the space and w few of the units. I was very satisfied! Thank you!","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"Brelyn W."},{"reviewId":"cbfa362e-30ad-4ccc-9f4f-d14219479a50","range":0,"rating":5,"reply":"Thank you for taking the time to share! So glad Brittany and Savannah provided great communication and support.","replyTime":"2025-09-04T15:38:00","review":"Brittany and Savannah have both been so helpful. They are great about communication, are very responsive and have been great to work with all around.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Jesse W."},{"reviewId":"6ee00482-0734-4b04-8929-84b4ba03e555","range":0,"rating":5,"reply":"We are elated to hear about your great experience! Thanks for recognizing our clean facility and security. We'll share your kind words about Savannah!","replyTime":"2025-09-05T09:08:00","review":"Very clean facility, multiple levels of security, and friendly and knowledgeable office staff! This is the best facility I've used for storage!\n\nSpecial shout-out to Savannah who helped me correct and finish my lease agreement and gave me a great tour! She clearly takes a lot of pride in her facility!","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Keegan K."},{"reviewId":"4ca6d61e-9662-4842-b4a8-e42b8e378c33","range":0,"rating":5,"reply":"We are overjoyed to hear about your amazing experience with Savanna! She truly makes our team special. Thanks for the recommendation!","replyTime":"2025-09-05T08:32:00","review":"Savanna has been super rad, super helpful and it’s nice working with her, she has been amazing I highly recommend extra space storage unit as this location has the best employee","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Tyler L."},{"reviewId":"7eea15a9-8a2a-41cd-bda5-5fde8f5134e0","range":0,"rating":4,"reply":"We're glad to hear you had a great experience with us, Will. Thank you for sharing your feedback.","replyTime":"2025-09-03T15:03:00","review":"It was great, it would be 5 stars if the prices were better over time.","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Will M."},{"reviewId":"ab209125-9d76-4eff-8824-3dbcdfc1d5db","range":0,"rating":4,"reply":"We thank you for your kind words about Brittany and Savannah's exceptional service. Sorry about the unexpected rate increase, but glad they helped improve the situation.","replyTime":"2025-09-03T15:02:00","review":"Both Brittany and the Manager, Savannah were super friendly and helpful. Both gave customer service that is rare these days, but excitingly refreshing for those of us that remember the pre-phone days. 4 stars because the rate went up unexpectedly, but these ladies did what they could to make the situation better.","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Sarah B."},{"reviewId":"0f22b6f7-aeb7-47c8-9108-830f50178ea7","range":0,"rating":5,"reply":"We sincerely value your kind words about our friendly, professional team. Thanks for choosing Extra Space Storage!","replyTime":"2025-09-01T13:41:00","review":"Very friendly and professional. Made me feel welcome.","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"shawn c."},{"reviewId":"12301299-f970-4fb3-aa30-19c094602be8","range":0,"rating":5,"reply":"We are delighted to hear Brittney provided such helpful service! Thanks for highlighting our convenient moving supplies and security features.","replyTime":"2025-09-02T08:30:00","review":"I just got a space here, came to pick up my keys, and Brittney was so helpful! She walked me through the storage space and showed me the loading docks and how to utilize the access code and features. Totally worth the price and security they offer! They also sell moving supplies so if you’re in a pinch it’s super convenient to get it done in one trip!","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Ridha A."},{"reviewId":"21d65731-d412-4980-b7af-96b5ead99f45","range":0,"rating":5,"reply":"Thank you for sharing your kind words about Savannah! We're grateful she made your experience shine.","replyTime":"2025-08-29T09:05:00","review":"Savannah is excellent to work with and an absolute ray of sunshine! Would highly recommend this place to anyone!","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Caitlynn H."},{"reviewId":"0bba77b0-f28f-44db-8739-1892f52d8844","range":0,"rating":5,"reply":"Your positive experience means everything to us! Thanks for recognizing our friendly team and secure facilities.","replyTime":"2025-08-26T07:56:00","review":"Very nice people and secure storage.","source":"Google","submissionTime":"2025-08-25T00:00:00","userName":"Shannon B."},{"reviewId":"d93af5b5-8bbd-4579-a39b-84613702fe51","range":0,"rating":5,"reply":"Thank you for the kind words about Brittany and Savannah! We're thrilled they provided amazing, helpful service.","replyTime":"2025-08-12T17:12:00","review":"Brittany and Savannah were amazing and super helpful","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Gina P."},{"reviewId":"837626e0-2af9-45bf-aa20-21e8d7262683","range":0,"rating":5,"reply":"We are delighted to hear you found our site clean and staff awesome! Thanks for the great review.","replyTime":"2025-08-08T10:14:00","review":"Cleace site, awesome staff!","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Alyssa G."},{"reviewId":"63ca6585-4c3c-4275-9660-a8ae62c182e4","range":0,"rating":5,"reply":"We are utterly delighted to hear Britney and Savannah made your move-in day simple and seamless!","replyTime":"2025-08-08T12:07:00","review":"Britney and Savannah were super helpful on my move-in day. This place makes it so easy to store my stuff and made the experience very simple and seamless.","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Brandon F."},{"reviewId":"9227645b-4e2c-4b4c-953c-84541036dc22","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Savanah and Brittany! We're thrilled they made your experience great.","replyTime":"2025-08-05T08:17:00","review":"Savanah was very helpful and friendly, I’d recommend extra space based off of Savanah and Brittany alone!","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Angel R."},{"reviewId":"7bb41527-2687-45c7-a5bc-46314fc3d619","range":0,"rating":5,"reply":"Thank you for your review! We're glad our team provided excellent customer service for your storage needs.","replyTime":"2025-08-05T07:57:00","review":"Excellent customer service","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Stephen G."},{"reviewId":"5b101ae2-e5f7-4aad-ba6c-b40f70470962","range":0,"rating":5,"reply":"Thank you for sharing! So glad Savannah and Brittany provided exceptional service. We appreciate you!","replyTime":"2025-08-01T09:05:00","review":"Savannah and Brittany were great to work with, and provided exceptional service! Thank you so much!!","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Andy V."},{"reviewId":"c73040c5-aa2f-4f40-8e50-82ecbda0d714","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Savannah! So glad she provided friendly service with a sweet smile.","replyTime":"2025-08-01T13:32:00","review":"Savannah was very helpful today. Sweet smile and customer service friendly.","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Lady C."},{"reviewId":"56b0579c-bb41-42bd-b63c-43316759548c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Yawn provided efficient and helpful service. We appreciate you!","replyTime":"2025-07-28T11:44:00","review":"Yawn was the best! Super efficient and helpful!","source":"Google","submissionTime":"2025-07-28T00:00:00","userName":"Michelle"},{"reviewId":"cff4ec12-c7c6-4eef-880e-7a1c4827fd7a","range":0,"rating":1,"reply":"Sorry for any inconvenience. We take staff concerns seriously and will address this immediately. Please contact us at (720) 477-4849 to discuss your experience.","replyTime":"2025-07-23T11:41:00","review":"Savannah was awful. She is rude, unempathetic and carries herself like she’s better than the rest of the world. She is never in the office. She will not return phone calls and she will penalize you if you do the same thing to her. I was told she just recently got a promotion and she definitely has let that get to her head. She might’ve been a good employee before her promotion but now her true colors have come out and she is an awful human do not do business with her.","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Erin H."},{"reviewId":"55229870-5fb9-4026-b1e7-ff6464943f5d","range":0,"rating":1,"reply":"We are deeply concerned to hear about your negative experience with our storage auctions and the staff member you encountered. We take customer feedback very seriously and would like to address your concerns directly. Please contact us at (720) 477-4849 so we can discuss this matter in detail, understand the full situation, and work towards a resolution. We appreciate you bringing this to our attention and look forward to speaking with you.","replyTime":"2025-07-24T08:10:00","review":"The woman that is working today is nasty and rude. Do not do business with her. She should not be in charge of storage auctions. She gets everybody cut off and suspended from their accounts on storage auctions but yet she won’t answer the phone. She won’t return phone calls. She won’t tell you when you won a storage unit. She thinks that her units are the only ones out there when they are over 1100 units But if you do not call her over and over and over, she will get you suspended and move onto the next person so every single one of her units goes through 2 or 3 or four people before they get completed. I have never seen that problem at any other storage facility. This lady is ridiculous. Do not do business with her. She does not care about ruining somebody’s career at the drop of a dime. She is ruthless and selfish. Do not ever bid on a storage unit at this facility. If you plan on still having a career doing storages, she will ruin that for you and someone needs to ruin her job.","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Jordan P."},{"reviewId":"1ee5d344-908e-44ac-ad49-2d952e1c14db","range":0,"rating":4,"reply":"We appreciate James went above and beyond, but sorry about the billing issue. Please contact (720) 477-4849 for assistance.","replyTime":"2025-07-17T09:21:00","review":"James really went above and beyond to correct a billing issue for me when I was being overcharged. James gets 10 stars, but the establishment gets 4, because I still overcharged and overpaid.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Alexis A."},{"reviewId":"5512483b-0646-4079-a72e-891bf7317b10","range":0,"rating":5,"reply":"Thank you for the kind words, Larry! We're committed to providing excellent customer service. We are always available at 888-storage to help!","replyTime":"2022-04-17T16:04:00","review":"AA real nice experience","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Larry R."},{"reviewId":"6bd4d487-a437-4c41-a256-bcebe0c7797e","range":0,"rating":5,"reply":"We are delighted to hear about Savannah's wonderful service! We'll make sure she gets the appreciation she deserves for her kindness and help.","replyTime":"2025-07-08T13:37:00","review":"Savannah is wonderful!! Very quick, accommodating and kind! She really took the time to answer all our questions and get us in to the perfect unit for us! This girl deserves a raise and some appreciation","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Amy K."},{"reviewId":"f4fe5fd1-90c9-43d3-be7f-243c0773b729","range":0,"rating":5,"reply":"We are delighted to hear you found our team super courageous and sweet! Your kind words mean everything to us.","replyTime":"2025-07-05T11:43:00","review":"SUPER COURAGEOUS AND SO SWEET","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Wanda H."},{"reviewId":"b1eb002e-e783-482b-8e8d-0571a34b24a9","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Savannah! Thanks for noting our clean facility.","replyTime":"2025-07-05T11:52:00","review":"Came by and met the manager Savannah, and she was kind attentive and extremely informative. The facility is kept extremely clean as well!","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Zakia J."},{"reviewId":"ff8638fc-5b1f-4505-ad68-59d101b557ac","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our online reservation system and Savannah's exceptional service! It's wonderful to know that Savannah went above and beyond by cutting her break short to assist you with finalizing your lease, educating you about our app, and showing you to your unit. We're also pleased that you found our facility to be spotless and appreciated the availability of carts for your convenience. Thank you for taking the time to share your feedback and for recommending us, Jennifer! We truly value your business and look forward to continuing to meet your storage needs.","replyTime":"2025-07-06T14:52:00","review":"Simple and easy to reserve online. When I arrived, Savannah was on her break but cut it short to assist me with finalizing my lease, educating me about the app, and showing me the location of my unit. The facility was spotless, and there were carts available for transporting loads between vehicle and unit. Highly recommended storage facility.","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Jennifer J."},{"reviewId":"e4c40f47-445b-4642-8c65-e6897cbbea7a","range":0,"rating":5,"reply":"We are delighted to hear Savannah was very kind and informative! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-06T13:52:00","review":"Savannah was very kind and informative","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Juanita k."},{"reviewId":"60aa728e-8609-4c14-abc0-1fb50980c14d","range":0,"rating":5,"reply":"We are delighted to hear you had a fantastic experience with Extra Space Storage!","replyTime":"2025-07-06T11:27:00","review":"Fantastic","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Stephen M."},{"reviewId":"cc6f9f7b-2fca-4f37-819f-7bedae068d0b","range":0,"rating":5,"reply":"We are delighted to hear about Savanna's professional service! Thanks for recognizing her dedication to making you feel valued.","replyTime":"2025-07-03T09:18:00","review":"Savanna is very professional. Was a few days late due to IT issues. She took care of me and made me feel valued and not like a number. Customer service is A1 when dealing with this team member.","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Alexander C."},{"reviewId":"8f67ce91-1e9a-41f8-947a-b741a5529da4","range":0,"rating":5,"reply":"We are delighted to hear you found our team helpful! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-03T08:13:00","review":"Very nice and helpful","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Penny R."},{"reviewId":"406fd2ae-348f-4688-95ad-49f94bbb4405","range":0,"rating":5,"reply":"We are delighted to hear our team member was professional and helped you get storage quickly when you needed it!","replyTime":"2025-07-01T11:02:00","review":"The gentleman that helped me out was very nice and professional. I had to get a storage asap and he saved me with on. Thank you so much??","source":"Google","submissionTime":"2025-07-01T00:00:00","userName":"Sierra B."},{"reviewId":"60b226f2-6f19-41f0-9ca1-04310df176dd","range":0,"rating":5,"reply":"We're honored to have Nina Alexander on our team. Thank you for sharing your positive experience with us, Veronique!","replyTime":"2025-06-28T08:26:00","review":"I would like to thank Nina Alexander for her help and compassion today. She was a great person with good customer service very helpful!","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Veronique S."},{"reviewId":"592c3405-5bf8-41ed-ab39-7329ae4aed6e","range":0,"rating":5,"reply":"We are delighted to hear Savannah was polite and helpful! Thanks for recommending us, Jesse.","replyTime":"2025-06-18T13:46:00","review":"Savannah was very polite and helpful. Took the time to get me all the information I needed. Highly recommend.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Jesse W."},{"reviewId":"3c02ccdd-cb80-4736-b44b-64e25665bac3","range":0,"rating":5,"reply":"We are delighted to hear Savannah was great and very helpful with the information you needed!","replyTime":"2025-06-15T11:54:00","review":"Savannah was great and very helpful getting information I needed.","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Talon H."},{"reviewId":"981c78ab-a4d0-45d0-9b39-1af3e0116841","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing our team member's excellent customer service and detailed explanations.","replyTime":"2025-06-12T09:42:00","review":"The lady attended to us was very nice to us . She has good customer service. She explained into details and follow up with us.","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"Helen B."},{"reviewId":"dc542b76-c860-42e0-9d3a-b892719f5b97","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Savannah! Thank you for highlighting her friendly service and kindness.","replyTime":"2025-06-09T15:03:00","review":"Savannah was so friendly and kind.excellent service!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Abay T."},{"reviewId":"71fd4a21-dcf7-4579-89ee-54ba5354aba4","range":0,"rating":5,"reply":"We are delighted to hear Savannah was helpful and courteous during your visit. Your positive experience means everything to us.","replyTime":"2025-06-07T16:05:00","review":"Savannah was helpful and courteous","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Miguel H."},{"reviewId":"7e6dc5e0-1622-4ab4-b5f0-5725e78e0c45","range":0,"rating":5,"reply":"We are delighted to hear Savannah provided outstanding service and helped you find the perfect unit. Thank you for highlighting our clean, bright facility and excellent management.","replyTime":"2025-06-07T16:02:00","review":"Savannah was so helpful in this process! She ensured that I got the perfect unit at the best price. Standout customer service and the facility is very bright, clean and well managed.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Barbara C."},{"reviewId":"d6a07459-cf13-4703-bbcb-4e58588bc428","range":0,"rating":5,"reply":"We’re grateful for your rating, Valerie. Call us at (720) 477-4849 if you have any questions or need assistance with your rental!","replyTime":"2020-11-27T13:40:00","review":"On June 4th I came to my storage unit and was unable to get into my storage, had to wait until the office was open to see any. Cane in on June 6, 2025 and Rowan and Savannah were AWESOME!!!! They helped me to access my unit with no problems. There  was an attempted to break in my unit and it was replaced it. I never received keys. I absolutely love Extra Space Storage, I have been with them since 2013. Want to give 10 STARS to Rowan and Savannah.  They are AWESOME!!!!!!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Valerie L."},{"reviewId":"0b25a625-ce0b-4e3b-9139-b4f171fcf901","range":0,"rating":5,"reply":"We are delighted to receive your wonderful feedback about our service. Your satisfaction means everything to us at Extra Space Storage.","replyTime":"2025-06-03T11:48:00","review":"Nice and really good service.","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"Siyani b."},{"reviewId":"54d0637a-b7cb-401d-9aef-4cb24532b6bb","range":0,"rating":5,"reply":"We are delighted to be your storage solution of choice. Thank you for choosing Extra Space Storage over the competition.","replyTime":"2025-06-03T13:35:00","review":"Moved from public storage, extra space has been the best storage experience","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"Neil"},{"reviewId":"04c31a42-9dda-455a-9d68-4a5c3bf11f9a","range":0,"rating":5,"reply":"We are delighted to hear about your outstanding storage experience! Your enthusiastic feedback means everything to us.","replyTime":"2025-06-03T13:36:00","review":"Best storage experience!!!!","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"Skip"},{"reviewId":"9f0e9fe0-e894-408a-9bbd-4539c0288849","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience. Your comments about our good service, professional attitude and fast assistance are greatly appreciated.","replyTime":"2025-06-02T13:34:00","review":"Good service, good attitude, professional and fast","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"tomer S."},{"reviewId":"26344169-4d44-49c6-9ef9-94bc86780e5d","range":0,"rating":5,"reply":"We are delighted to hear Savannah provided excellent service. Your feedback about her knowledge and efficiency means a lot to us.","replyTime":"2025-06-02T13:35:00","review":"Savannah was very helpful and knowledgeable. she made the process quick and easy.","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Benjamin M."},{"reviewId":"28d9554a-9ee7-4555-9fbb-aad512e73677","range":0,"rating":5,"reply":"We appreciate your commendation of Savannah's exemplary service. We are also grateful for your positive feedback regarding the upkeep of our facility and your endorsement of our location.","replyTime":"2025-06-03T10:08:00","review":"Savannah was very helpful and kind! The area is pretty cool and maintained as well! Highly recommend using this location.","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Anthony W."},{"reviewId":"ad535f92-3911-477f-9261-e7a16e5b3673","range":0,"rating":5,"reply":"We are elated to hear you found good value and prompt communication with us. Thank you for recommending Extra Space Storage!","replyTime":"2025-05-10T16:16:00","review":"Good value and prompt communication. Helpful answering my questions. Would recommend for any college students or people needing short term month to month storage.","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Kristen P."},{"reviewId":"5048990e-94df-4b81-a498-06dd8e4cf4cc","range":0,"rating":5,"reply":"We're honored to hear that you had a positive experience with our service. Thank you for sharing your feedback.","replyTime":"2025-05-10T11:49:00","review":"Good service","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"??????? ?."},{"reviewId":"123b450b-ef0d-449f-91f5-1dabb1e50168","range":0,"rating":5,"reply":"We are glad to hear that Savannah was really helpful with your move out at Extra Space Storage. Thank you for the recommendation!","replyTime":"2025-05-07T11:55:00","review":"Savannah was really helpful with our move out! Highly recommend this location!","source":"Google","submissionTime":"2025-05-07T00:00:00","userName":"Megan L."},{"reviewId":"81d07069-d9d9-4952-8109-d1d49de6e6a0","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Savannah at Extra Space Storage. We are privileged to have such helpful and friendly staff.","replyTime":"2025-05-07T07:55:00","review":"Savannah was super helpful and friendly. Unit was spotless","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Rachel M."},{"reviewId":"2f8572a8-a6de-4b10-804e-f8caed4bedac","range":0,"rating":5,"reply":"We are pleased to hear that Savannah was lovely and very helpful during your visit. Thank you for sharing your experience!","replyTime":"2025-05-07T07:54:00","review":"Savannah was lovely ! super friendly and very helpful! very clean space.","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Zay"},{"reviewId":"c4d6045a-59a3-4ca1-8d3b-9da6ee25de1b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled to hear that Savanna made your storage experience easy and saved you money.","replyTime":"2025-05-05T08:11:00","review":"Storage can be a pain i normally dread it but savanna at extra space makes it super easy and saved me money by going a different direction with my unit. Awesome manager!","source":"Google","submissionTime":"2025-05-04T00:00:00","userName":"Ian R."},{"reviewId":"9ed44bdc-8818-4733-a68e-0c834ef3c773","range":0,"rating":1,"reply":"We value your input and appreciate you taking the time to share your experience. We understand your frustration and would like the opportunity to address your concerns. Please contact us at (720) 477-4849 to discuss your experience further. Our team is committed to resolving any issues and improving our service. Thank you for sharing your feedback, as it helps us better serve our customers.","replyTime":"2025-04-28T07:15:00","review":"Updated review...\n04.27.2025\nI'd give zero stars if I could.\nWent back 3 weeks later with the moving compamy to get my stuff from the storage. I owe zero money and am in good standing. Especially since I opened the account less than a month ago. I went to put my code in to get into the building on a Sunday and couldn't get in.\nI call the number on the sign to get help. I talked to a lady who told me that my account was locked and access to my stuff had been locked because my i.d. was never verified. It was when I brought it to open the storage cube on the day I put my stuff in. There was zero communication with me that there was ANY issues prior to me coming to get my stuff and being surprise locked out.\nThe lady on the phone told me she didn't know and that someone would call me back in 15 minutes.\nSince then, someone else out their code in and I just grabbed the door after they went through and got my stuff out with my moving guys.\nMy unit was in no way shape or form locked by this company and I got my stuff out.\nIt's been over an hour and I still haven't heard from the manager like the lady who answered the phone number on the sign said.\nWhile I was there and the moving guys were loading stuff in, I saw a lady on the back row behind my unit, living in her unit. I walked by twice because I didn't believe it my first time going by when I saw her door was open and she said, \"Hi lady\" to me. This was the lady who came in and I grabbed the door after she went in.\nI would absolutely NOT recommend using this facility at all.\n\n04.03.2025\nGetting a storage unit was super easy. I came in to see the storage unit and Savanah was warm, friendly and helpful.","source":"Google","submissionTime":"2025-04-27T00:00:00","userName":"Wallis M."},{"reviewId":"57909960-2610-4712-8f2e-253688a6ed73","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-04-19T14:14:00","review":"I saved a lot of money since they offer the first month of rent for free, you'll just pay the fees to move in, it's like $50 and you can go pickup the key right away. And the staff there are pretty cool.","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Zach C."},{"reviewId":"99f6d136-c353-4afc-b805-bb34726816f9","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We appreciate your recommendation of our clean and secure facility.","replyTime":"2025-04-05T12:04:00","review":"This is our second time using this specific Extra Space and they are just as friendly and helpful as they were when we used them a few years ago. The place is clean and very secure. Highly recommend using this location.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Heather K."},{"reviewId":"cb6fe707-9a65-492e-8eef-8f588f8b330c","range":0,"rating":5,"reply":"We're overjoyed to hear you had a great experience storing your stuff at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-04-03T17:43:00","review":"What a great place to keep your stuff.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Jimmy V."},{"reviewId":"33cc8d13-1df2-4118-a2e0-64529bc06602","range":0,"rating":5,"reply":"We're happy to hear that Savannah is awesome! Thank you for taking the time to share your experience with us.","replyTime":"2025-04-03T17:44:00","review":"Savannah is awesome!","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Loyie A."},{"reviewId":"605215f8-a0b8-4c7a-a119-47f3b2e30ad6","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-04-03T17:36:00","review":"Extra Space Storage has great employees, spacious units and easy to navigate!","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Dylan D."},{"reviewId":"6802ba24-5980-4e65-a2c8-eaa1c937fc41","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our storage unit and our team member Savanah. Thank you for sharing your experience with us.","replyTime":"2025-04-03T17:36:00","review":"Getting a storage unit was super easy. I came in to see the storage unit and Savanah was warm, friendly and helpful.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Wallis M."},{"reviewId":"60d18330-5ccc-4092-a1d1-37f1e91f12a3","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Savannah at Extra Space Storage. Thank you for sharing! We're glad that Savannah was able to provide you with the information you needed and make the process stress-free. It's wonderful to hear that you found our facility and your unit clean. We truly appreciate your kind words and your willingness to recommend us to others. Your satisfaction is our priority, and we're thrilled we could meet your storage needs.","replyTime":"2025-04-03T17:28:00","review":"Savannah was great. She called us ahead of time to confirm the storage unit, and was super helpful in giving the information needed to make it stress-free for us. The facility is clean, the unit was too! We appreciate the kindness, and we will spread this info with anyone it may help! Thank you so much!","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Karalyn D."},{"reviewId":"cc5a0b6f-9a9b-47bb-a623-dbaf1fdc43ca","range":0,"rating":5,"reply":"Thank you for your review! We are pleased to hear about your positive experience at Extra Space Storage.","replyTime":"2025-04-03T17:27:00","review":"Super friendly staff. Super clean, organized, and secure. Very good deal for the value","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"The A."},{"reviewId":"2c806668-8e14-47d3-b7e0-67e6cb72d25b","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great experience at Extra Space Storage. Thank you for sharing!","replyTime":"2025-04-03T16:54:00","review":"Great place even better staff.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Patrick R."},{"reviewId":"8cb4d7da-207e-4ab3-ad9f-1111917c79ca","range":0,"rating":5,"reply":"We are thrilled to hear that Savannah was amazing and so helpful during your experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2024-11-06T15:52:00","review":"Savannah was amazing she was so helpful\nMy experience was so awesome\nShe’s absolutely amazing ??","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"Venna L."},{"reviewId":"91bbf759-22fd-4e7b-8f94-7f299be83b0f","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Savannah provided great customer service.","replyTime":"2025-03-29T10:39:00","review":"Savannah has great customer service","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Luis H."},{"reviewId":"99be55d1-595a-44f3-a0f7-1e3839c0b277","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with Extra Space Storage in Denver! Thank you for sharing your feedback. We're glad that our facility met your expectations in terms of cleanliness, maintenance, and accessibility. It's great to know that our competitive pricing and convenient hours worked well for you during your apartment transition. We're especially happy to hear that Savannah, our manager, was helpful and ensured you found the right unit for your needs. We appreciate your recommendation and thank you for choosing Extra Space Storage for your storage solution.","replyTime":"2025-03-27T08:27:00","review":"I moved into my new apartment two weeks ago and needed a storage unit during the transition. Choosing Extra Space Storage was definitely the right decision. The facility is exceptionally clean, well-maintained, and easy to access, with convenient hours that fit perfectly with my schedule. It is also competitively priced.\n\nThe manager (Savannah) was incredibly helpful throughout the process. She provided clear information and ensured I found the right unit for my needs. Their friendly and professional approach made the entire experience smooth and stress-free.\n\nI highly recommend Extra Space Storage to anyone looking for a secure, accessible, and well-managed storage solution in Denver!","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"pdelgado13"},{"reviewId":"eb386db7-f162-4c34-8be9-d677b3466aba","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We're glad to hear that Savanna has been helpful to you.","replyTime":"2025-03-27T08:22:00","review":"I rent two units there. Savanna is always available when I got questions.","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"Luni S."},{"reviewId":"31ba1bab-4da2-417f-9657-bdd510fb43be","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Savannah at Extra Space Storage! Thank you for recommending us.","replyTime":"2025-03-26T07:46:00","review":"Wowza! We wanted to walk thru the building and see the unit before signing a lease. Savannah was kind as could be! We showed up just a little before close and she still took the time to give us a tour and talk us through insurance. This place is so clean too. Would 100% recommend. Thanks Savannah for bringing some Texas hospitality to CO ??","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Jenica C."},{"reviewId":"7e06df7a-78fb-4853-8f3b-b543a94238b9","range":0,"rating":5,"reply":"We're elated to hear about your excellent experience with Savannah at our Aurora location. Thank you for sharing your feedback, Lori!","replyTime":"2025-03-24T07:23:00","review":"I received excellent customer service from Savannah at the Aurora location. It does not get any better than her and we need more people like her! Thank you Savannah!","source":"Google","submissionTime":"2025-03-20T00:00:00","userName":"Lori W."},{"reviewId":"162927d5-ad9d-4a1e-95f8-c221072c4e25","range":0,"rating":2,"reply":"We're disappointed to hear about your experience. Please feel free to reach out to us at (720) 477-4849 to discuss your concerns further.","replyTime":"2025-03-20T07:02:00","review":"My first review was a year ago and I'm updating it to reflect my experience since then.  Whole you are signing a rental agreement it does nothing for you as far as the rates are concerned.  Expect rentals to increase every other month well beyond competition and access hours have just been cut by two hours.  Now it's 8 pm.","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Billy T."},{"reviewId":"0a17e263-d313-4c4d-8c5b-40f83c6c0863","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with Savannah! Thank you for sharing your feedback. We're glad that Savannah was informative throughout the rental process and took the initiative to replace the hasp on your unit when it wasn't closing properly. It's wonderful to know that her customer service met your high standards, especially given your extensive experience in the field. We appreciate you taking the time to let us know about your satisfaction with our team member.","replyTime":"2025-03-20T08:33:00","review":"Savannah is frigging awesome! She was very informative throughout the rental process and even replaced the hask on my unit because it wasn't closing properly. As someone who has worked in customer service over 25 years, she is a prime example of what customer service should be!","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Marija I."},{"reviewId":"1913ef09-c9f2-40e6-b9f0-79aaee7857fd","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you had a great experience with our customer service and facilities.","replyTime":"2025-03-13T12:33:00","review":"Great customer service from Savanna, Storage facility is very clean, has plenty of light, and big carts available.","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"jeremy s."},{"reviewId":"20582925-2570-4145-9960-652af6a174fa","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience at Extra Space Storage. Savanna will be thrilled to hear your kind words!","replyTime":"2025-03-10T09:41:00","review":"This extra space storage is a good building to store stuff there service is excellent savanna is a great staff member.","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Edreese M."},{"reviewId":"5eb97fdb-b0b6-4038-a0d6-d3e4ecc3e6d2","range":0,"rating":5,"reply":"We are happy to hear that Savannah was able to assist you with your rental rate. Providing quality storage at an affordable rate is important to us, and were glad we could meet your budget needs.","replyTime":"2025-03-10T16:28:00","review":"Savannah was so helpful in getting a rate adjustment and for noticing a senior discount hadn’t been applied. It saved me a considerable amount of money. When you’re on a fixed income, every dollar helps!","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Barbara S."},{"reviewId":"ac8b06ff-08bc-4729-a84e-58590804cce0","range":0,"rating":5,"reply":"We're glad to hear you had a positive experience with us! Thank you for choosing Extra Space Storage.","replyTime":"2025-03-05T17:16:00","review":"The location was really convenient and the staff was really friendly Savannah was the one that assisted me and I highly recommend this company better than U-Haul for storage","source":"Google","submissionTime":"2025-03-05T00:00:00","userName":"Jamie M."},{"reviewId":"b62b5995-7b80-477d-9ae9-bc1c3d70baf6","range":0,"rating":5,"reply":"We're proud to serve customers like you, Kai! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience with Ashley reflects that! Stop by our office if there is anything else we can do to assist you!","replyTime":"2019-05-30T16:53:00","review":"Very clean and well organized. This storage facility is easy to get to, well maintained and the staff is friendly and helpful. Savannah made the move out process a breeze. We would definitely use this facility again in the future.","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Kai M."},{"reviewId":"bd7c87e5-75e4-4165-923c-01280a8049dd","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Savannah. Thank you for sharing your feedback!","replyTime":"2025-02-05T13:39:00","review":"Savannah was so nice and helpful couldn’t ask for a better experience","source":"Google","submissionTime":"2025-02-05T00:00:00","userName":"Drew D."},{"reviewId":"a8c94be3-2a12-4153-9c59-206883a91106","range":0,"rating":5,"reply":"We are excited to hear that Savannah was awesome and super friendly!","replyTime":"2025-02-04T14:34:00","review":"Savannah was awesome - super friendly and helpful!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Derek C."},{"reviewId":"c1814c65-86fe-45fe-b063-e7a307ff4f2e","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you found our storage facility clean and easy to use. We appreciate your feedback.","replyTime":"2025-02-04T15:47:00","review":"Clean, easy to use, and Savannah was very friendly and helpful!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Matthew C."},{"reviewId":"0ca8e6f6-d785-4f98-85d5-976f70f393e6","range":0,"rating":5,"reply":"We are thrilled to hear about your quick and simple experience at our facility. Thank you for sharing your positive feedback!","replyTime":"2025-02-01T16:43:00","review":"Came in right before closing to finish up my rental, and Savannah made it quick and simple. This facility is super clean and secure.","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Edgar M."},{"reviewId":"7e4ff594-e7a0-4d87-b438-b0803f7ca387","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on Savanna's professionalism and courtesy. Thank you for sharing your experience with us!","replyTime":"2025-02-02T08:28:00","review":"Savanna’s professionalism and courtesy were top notch. She helped us tremendously on our final day in the unit and it was much appreciated!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"J V."},{"reviewId":"15306805-3aff-4a53-b1af-01c5102b95a1","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Savannah at Extra Space Storage. We appreciate your kind words and are glad to hear she provided excellent customer service.","replyTime":"2025-01-27T10:29:00","review":"Savannah is awesome! I tried to rent online and it told me to go into the location for ID verification. We work overnight and we were barely going to make it by the time the office closed. I called and spoke with Savannah who happily accommodated and stayed a little late so we could access to our new unit. She also just helped me rent a second one. She is a shinning example of excellent customer service and genuine care! The office and storage spaces are clean and inviting. Its also off the beaten path a little and kind of tucked away which is also pleasant. Thank you for helping us get our business units taken care of! We appreciate you!","source":"Google","submissionTime":"2025-01-27T00:00:00","userName":"Candice K."},{"reviewId":"a996199f-cbfd-4c3c-a87b-492ea82ef118","range":0,"rating":5,"reply":"We're elated to hear that Zach provided exceptional customer service!","replyTime":"2025-01-17T10:27:00","review":"Zach had exceptional customer service skills!!","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Melvin W."},{"reviewId":"b5b117e0-49ab-44e8-a286-b79430012622","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear about your wonderful experience with Savannah. Thank you for sharing!","replyTime":"2025-01-15T11:42:00","review":"Savannah, is awesome! Best at her customer service and assist me with any issues I have at any time!! Thanks for her she’s been a great hire since last place I went!","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Nickie S."},{"reviewId":"e2f85bf0-9a60-4efd-958f-6a96b1e2295d","range":0,"rating":5,"reply":"We are grateful for your positive feedback! Thank you for taking the time to share your experience with us. We're glad to hear that Savannah was able to assist you and provide helpful guidance on using the locks and keys. Our team is committed to ensuring our customers feel secure and comfortable with their storage experience.","replyTime":"2025-01-09T18:02:00","review":"Definitely the most secured storage unit! Savannah was a huge help! Ive never used a self storage before so using the lock and keys was a little challenging. But she showed me the tricks to the locks!","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"Mariah R."},{"reviewId":"2b7506c1-c86c-42c7-8292-b81701c3851c","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with Savannah at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-01-08T13:09:00","review":"Savannah was so incredibly helpful when clearing out a locker we bought off auction!! Thank you so much!!","source":"Google","submissionTime":"2025-01-08T00:00:00","userName":"Jenna M."},{"reviewId":"c45bbcb6-ce7e-44e4-9ea8-d89c29758f3a","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on Savannah's helpful service. Thank you for sharing your experience with us.","replyTime":"2025-01-08T13:13:00","review":"Savannah was so helpful at our first time here definitely recommend this place just because of the service","source":"Google","submissionTime":"2025-01-08T00:00:00","userName":"Alex h."},{"reviewId":"5eb8b55e-fa8a-406e-b309-9f2ea95292e0","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We're glad to hear you found our staff helpful and enjoyed the amenities we offer.","replyTime":"2025-01-07T09:07:00","review":"Very nice and helpful has 4 carts and water fountains","source":"Google","submissionTime":"2025-01-06T00:00:00","userName":"GHOST"},{"reviewId":"16a1d2d0-a23b-466d-973a-f8d37c00077b","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Savannah C. Thank you for sharing your feedback!","replyTime":"2025-01-03T10:26:00","review":"Savannah C is absolutely wonderful. She was so helpful and kind .","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"Susan S."},{"reviewId":"cb715180-cc05-4fdf-b10d-b055c1261e8a","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Savanna at Extra Space Storage! Thank you for recommending us.","replyTime":"2025-01-03T15:19:00","review":"Savanna is the lady you want to see she help me everything went smoothly and easy I definitely recommend Extra Space to anybody looking for a good clean facility two thumbs ???? up","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"Sean W."},{"reviewId":"223c244a-b4bd-4891-9678-adc71f34709c","range":0,"rating":5,"reply":"We're pleased to hear you found our storage space nice and clean. Thank you for your feedback!","replyTime":"2025-01-03T15:52:00","review":"Nice storage space, kept very clean. Savannah was very helpful.","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"Dabby"},{"reviewId":"cb66c4fa-d904-4e11-b2e9-fdd3a5ca453a","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Zach at our Extra Space Storage location. It's wonderful to know that he provided superior customer service, took the time to answer all your questions thoroughly, and suggested options that met your unique storage needs. We truly appreciate you taking the time to share your feedback and for recommending Zach and our location. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-27T10:40:00","review":"I couldn't be more impressed with Zach in my startup process with this site. I called after having leased a unit online, and he offered superior customer service and took the time to thoroughly answer all my questions, as well as suggest several options that met my unique storage needs, etc. Zach is wonderful to work with, and I highly recommend him and this location for storage needs.","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Sue G."},{"reviewId":"5993b6a8-1f23-4863-8103-d4f198d3f083","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Savannah at Extra Space Storage! We're delighted to hear that she was kind and knowledgeable, providing you with all the information you needed. Our team strives to offer excellent customer service, and we're glad Savannah was able to assist you effectively. We appreciate your recommendation and hope you continue to have a great experience with us.","replyTime":"2024-12-05T18:24:00","review":"Savannah was kind and knowledgable, she tells you everything you need to know! If you need storage Extra space is the place to come to","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Mark M."},{"reviewId":"4ca86060-cf5c-42bc-800c-9132ad7d394c","range":0,"rating":5,"reply":"We are excited to hear that Savannah was very helpful and a pleasure to work with. The clean and well-managed environment is something we take pride in.","replyTime":"2024-12-06T10:08:00","review":"Savannah was very helpful and was a pleasure to work with. Environment is clean and well managed.","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Phu Y."},{"reviewId":"b6b0599c-9292-4578-bd30-4d76947a91b9","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our super awesome and clean storage facility. Thank you for recommending us!","replyTime":"2024-12-04T11:33:00","review":"Super awesome and so clean I highly recommend","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Tera H."},{"reviewId":"cacba2e4-b2df-4263-a780-7866947fe908","range":0,"rating":5,"reply":"We are happy to hear that Savannah was able to assist you. Thank you immensely for your feedback.","replyTime":"2024-12-03T15:00:00","review":"Savannah was really cool she helped me out and she takes care of military combat vets","source":"Google","submissionTime":"2024-12-03T00:00:00","userName":"J. F."},{"reviewId":"271c91f3-f88b-47af-82d7-26bdb368270d","range":0,"rating":5,"reply":"We deeply cherish your positive feedback on our great service and clean units. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-04T08:15:00","review":"Great service clean units","source":"Google","submissionTime":"2024-12-03T00:00:00","userName":"Rayshawn L."},{"reviewId":"47c5ac1f-00fd-44eb-9207-6283bfdac262","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear you had a great experience with Savanna at Extra Space Storage.","replyTime":"2024-12-02T09:18:00","review":"Savanna was really nice! Great experience!","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Jesus R."},{"reviewId":"d4961116-950d-4b76-82ba-34831390832f","range":0,"rating":5,"reply":"We deeply cherish your kind words about our team member Savannah. Thank you for your continued support!","replyTime":"2024-12-02T12:10:00","review":"Been an our storage home for years. Moving to another location not close to here anymore and I’m probably going to find and extra storage as well. Wish they all had a Savannah. She is super helpful and friendly and will go out of her way to help you.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Kayla A."},{"reviewId":"41f48a94-0518-48af-b0fc-27343951894f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback on the great customer service provided by Savana.","replyTime":"2024-12-02T16:05:00","review":"Great customer service from Savana","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Alejandra H."},{"reviewId":"01f4d749-e3d7-434b-8631-d0f5278d7cde","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Ernie! We're pleased to hear that Genesis was helpful in assisting you with choosing the right storage unit. If you have any further questions or need assistance, feel free to reach out to us at (720) 477-4849.","replyTime":"2024-11-19T11:14:00","review":"Genesis was great. Showed us several rooms to let us decide which size we needed. Just wish we knew that we could use our own lock.","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"Ernie G."},{"reviewId":"ed4d207a-4854-42e6-9c0d-05b6fa003513","range":0,"rating":5,"reply":"We appreciate you taking the time to leave a rating, Ashley! Your feedback means a lot to our team.","replyTime":"2024-11-09T09:19:00","review":"Great experience.  Very helpful.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Ashley G."},{"reviewId":"02a6d936-0242-4c84-85f9-4e1581ef43b3","range":0,"rating":5,"reply":"We're overjoyed to hear about your great experience with Savanah at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-08T14:08:00","review":"Great experience with Savanah really awesome","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Andren M."},{"reviewId":"4f1682f1-e80b-4776-9a30-6f6d3d9f1ab9","range":0,"rating":5,"reply":"Thank you for your review. We appreciate your feedback.","replyTime":"2024-11-08T14:09:00","review":"Amazing Service","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Marquis A."},{"reviewId":"1eabfd62-4cb5-4fb6-93ed-4b36081e7008","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with our property and customer service. Thank you for sharing your feedback!","replyTime":"2024-11-06T10:53:00","review":"Came by to look at Savannah BDA system and walked the poperty a little bit to make sure she was getting signal, I can truly say she does a good job at keeping this place clean. Also has amazing customer service!","source":"Google","submissionTime":"2024-11-06T00:00:00","userName":"mike m."},{"reviewId":"f4725f7f-4168-48d8-95e8-3c2dd985d79e","range":0,"rating":5,"reply":"We're grateful for your kind words, Maria! Savannah is indeed a valuable member of our team. Thank you for choosing Extra Space Storage.","replyTime":"2024-11-04T13:18:00","review":"I’m a new customer and I’m already happy with you guys. Thanks to SAVANNAH she is wonderful, very knowledgeable and so helpful:)","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"Maria M."},{"reviewId":"09f9a5a4-edfa-4789-9042-64b573f59735","range":0,"rating":5,"reply":"Hello, Gissell. Thank you for the review. We're so glad Andrew  could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-01-29T13:21:00","review":"Great experience I had today with the lady that helped me out.","source":"Google","submissionTime":"2024-11-01T00:00:00","userName":"Gissell L."},{"reviewId":"319f1635-4476-48a0-ae99-f8082558af56","range":0,"rating":5,"reply":"Thank you for the excellent rating, Michael! We are so glad we could provide you with a 5-star experience.","replyTime":"2023-01-12T14:37:00","review":"Al I can say is I'm thankful for Savanna(MGR) is wonderful and most definitely a great person with her experience as Manager","source":"Google","submissionTime":"2024-11-01T00:00:00","userName":"Michael C."},{"reviewId":"272a89e0-87ce-4ede-8270-de614dd1b412","range":0,"rating":5,"reply":"Thanks for your review, James! We're glad Savannah was able to assist you with setting up your unit and payments.","replyTime":"2024-11-01T12:30:00","review":"Savannah was great very helpful with getting me set up with my unit and payments","source":"Google","submissionTime":"2024-11-01T00:00:00","userName":"James R."},{"reviewId":"d16e1067-4d70-4ee0-86ad-0f3e73c42966","range":0,"rating":4,"reply":"Please excuse any inconvenience caused by the situation you experienced. We're thrilled to hear that Savannah was able to assist you promptly and professionally. Thank you for sharing your feedback.","replyTime":"2024-11-01T13:27:00","review":"I lost the key to my unit and arrived approximately 5:50pm and yan refused to cut my lock off saying he wasn’t going to do it this close to closing. This caused a delay in my project which resulted in loss of $600 he was also extremely snide and disrespectful. Absolutely will not do service through him ever. Savannah however the following day immediately got my lock cut off and profusely apologized for the unprofessional actions of yan. Highly recommended doing all service through her.","source":"Google","submissionTime":"2024-11-01T00:00:00","userName":"Ethan Y."},{"reviewId":"ffbbf56e-9b24-42d8-b065-b27ea4d5111f","range":0,"rating":4,"reply":"We're glad to hear that Savannah was able to assist you promptly. Thank you for your feedback.","replyTime":"2024-10-30T15:13:00","review":"Savannah has been a wonderful help. Had our storage unit broken into, Savannah has been very quick to remedy the situation. Got us changed and new locks.","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Patrick O."},{"reviewId":"4328ec0b-0c29-46e0-a299-61f45803c144","range":0,"rating":5,"reply":"Hi Vanessa, thanks so much for your review! We are thrilled to hear your experience with Richellann was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-11T14:14:00","review":"I had a five-star experience with Extra Storage Space! Savannah (team staff) was professional, efficient, and attentive to my needs from start to finish. Savannah provided clear information on unit options, helping me find the perfect fit for my belongings. The facility is always clean, secure, and well-organized, which always gives me confidence in their commitment to safety and quality.\nAccessing my unit is straightforward, and customer service from Savannah is always available to answer questions or provide assistance when needed.\nSavannah is always a pleasure speaking too, & I highly recommend Extra Storage Space for anyone looking for a reliable, top-notch storage solution!","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Vanessa D."},{"reviewId":"a8e65140-832c-45a8-abbd-d002005e4a9c","range":0,"rating":1,"reply":"Apologies for any inconvenience caused by the recent changes in management. Thank you for sharing your feedback.","replyTime":"2024-10-22T11:25:00","review":"Horrible customer service, since Andrew left, everything is been so bad, the new manager have an awful attitude with everyone, looks like she don’t want to be there working, she don’t respect the schedule gate at 6:00am, she locks the gates till she gets there at 9:30-9:40am ???????, for people who have business doesn’t work!! So we complain about it with corporate & they ended up kicking us out being customers for more than 3 years!\nPlus is very expensive & each month they go up on the prices with out letting us know,\nWe finally are out of there, we found a super cheap storage close by with better service!","source":"Google","submissionTime":"2024-10-22T00:00:00","userName":"Violeta V."},{"reviewId":"83120078-8faf-4343-a41b-295d6483ef10","range":0,"rating":5,"reply":"We're overjoyed to hear that Zach was very nice and professional. Thank you for your review!","replyTime":"2024-10-12T09:33:00","review":"Zach was very nice very professional definitely will recommend the storage place Explained everything down to insurance","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"valerie s."},{"reviewId":"5e3b697a-abf1-4437-8889-88a97b833283","range":0,"rating":5,"reply":"We are pleased to hear that Savanna was very pleasant during your visit. Thank you for sharing your experience with us.","replyTime":"2024-10-10T10:15:00","review":"Savanna was very pleasant to say the least.","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Johnny B."},{"reviewId":"e5a17eba-3b42-4f3a-8bc3-6a322987bdc1","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear that Savannah was able to assist you efficiently during your move. Thank you for sharing your experience with us!","replyTime":"2024-10-10T10:15:00","review":"Savannah was super pleasant and got our moving truck situated super quick and allowed us to get our move done quickly","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"James T."},{"reviewId":"c30a097f-668f-44b2-bd67-1ebf93740e45","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Errol! We are glad to hear you had a great experience with our manager and our clean facility.","replyTime":"2024-10-09T14:51:00","review":"Awesome manager super clean facility can't stress that enough super clean facility and she's very knowledgeable","source":"Google","submissionTime":"2024-10-09T00:00:00","userName":"Errol B."},{"reviewId":"5c6861f3-db48-4d88-936d-5fbcf565ce90","range":0,"rating":5,"reply":"We deeply respect your kind words about Savannah and are truly touched by your heartfelt review. Thank you for sharing your experience with us. It's wonderful to hear that Savannah provided such exceptional customer service and made you and your family feel so welcome. We're grateful to have team members like her who go above and beyond to create a caring and supportive environment for our customers.","replyTime":"2024-10-04T18:05:00","review":"We arrived at the building savannah greeted us immediately! She was friendly caring and outgoing! She brought me some water and I told her how I just finished radiation, and she invited me to sit inside with her. While the rest of my family moved things in! We are a family of 4 and she gave us the best customer service! We need more people in the world like her. She may be a stranger but she made us feel like family??","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"betty p."},{"reviewId":"1e18f8ea-4dbb-412a-b303-a6111cbbcffc","range":0,"rating":5,"reply":"We genuinely admire your kind words, Constance! We are thrilled to hear that Savannah provided excellent service and made your experience seamless. Thank you for sharing your feedback with us.","replyTime":"2024-10-04T18:28:00","review":"Savannah was awesome and so hospitalable! We were tired from so many activities this week and Savannah made our arrival so seamless and she accommodated my mom by inviting her inside to cool off while we unloaded the truck. It was so nice to not have to worry about mom while we unpacked. Thank you sooooo much! We can now rest soundly tonight knowing we are in good hands!","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Constance P."},{"reviewId":"bc7af776-89c5-4523-b0b3-46294147af5c","range":0,"rating":5,"reply":"Your positive experience with Savannah and Genesis is greatly appreciated! Thank you for sharing your feedback.","replyTime":"2024-10-02T08:09:00","review":"Savannah and Genesis were great! Thanks so much!","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"nervesandgel"},{"reviewId":"0d1e63d4-2876-49a0-b37b-eb4ca1f4a2b9","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2024-10-02T08:18:00","review":"Reserving a unit was fast an easy. Everyone I’ve spoken to has been helpful and friendly.","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Simonique Z."},{"reviewId":"8e2b61eb-2863-480a-a86d-9df2fda2e39d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Annie F! We are glad to hear that Yawn was friendly and helpful during your visit.","replyTime":"2024-09-13T13:26:00","review":"Yawn was very friendly and helpful. Helped me get situated and familiar with the property,, also walked me through all my options.  Very professional and appreciated!","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"Annie F."},{"reviewId":"ed9b95a4-0a30-440e-9ae3-ac0857760374","range":0,"rating":2,"reply":"We value your input. We apologize for the issues you've experienced and appreciate your feedback. Please feel free to contact us at (720) 477-4849 to discuss your concerns further.","replyTime":"2024-09-10T07:09:00","review":"My opinion has changed. The staff is ok I guess, but lately, this place looks like trash. The doors and elevators are constantly broken. There is essentially NO security, every night there are junkies and homeless crackheads doing crazy stuff in the parking lot, throwing their garbage everywhere, where it takes days for the staff to clean it up, if ever. Not to mention, the place has been broken into countless times. Often I'll arrive in the morning to the sliding doors being broken off their track, leaving the whole building open for who knows how long. This place is a mess, go elsewhere if possible.","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"Samuel R."},{"reviewId":"f434d83b-81c8-40d1-8394-e431654d1cd8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Julie Hardin. We deeply respect your kind words about Savanah's assistance and customer service.","replyTime":"2024-09-05T14:12:00","review":"Savanah provided excellent assistance and customer service. So appreciated.","source":"Google","submissionTime":"2024-09-05T00:00:00","userName":"Julie H."},{"reviewId":"4d8fa39a-ce77-46a2-9022-78284e7f8cb1","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience with Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2024-09-03T11:37:00","review":"Great service","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"The H."},{"reviewId":"ed440e68-a267-42e9-8ac6-f5e3588914e6","range":0,"rating":5,"reply":"Your positive experience with Savannah and our team is greatly appreciated. Thank you for your feedback.","replyTime":"2024-09-03T11:59:00","review":"Savannah is awesome! Extremely helpful and everyone here has been responsive and communicated very well","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Justin F."},{"reviewId":"da415644-2bae-42a5-85a9-48b02c7586c4","range":0,"rating":5,"reply":"Thanks for your kind words, Providence Reign! We greatly appreciate your positive feedback and are glad Savannah could assist you effectively.","replyTime":"2024-09-03T14:37:00","review":"Savannah helped me with all my questions, was very kind and patient. Helped me find the best rate and best sized unit. Very friendly and professional. The building was very clean and kept up. Highly recommend!","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Providence R."},{"reviewId":"54489947-b2d9-4898-a570-38e6febc8c57","range":0,"rating":5,"reply":"We're happy to hear that Savanna made you feel at home. Thank you for your feedback.","replyTime":"2024-09-02T11:33:00","review":"this place is  very welcome when you enter savanna is very helpful and make you feel at home","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Jeffery A."},{"reviewId":"09e759a5-f9c2-466d-a8fd-7b11bfa182e6","range":0,"rating":5,"reply":"Your positive experience with Savanah is greatly appreciated. Thank you immensely.","replyTime":"2024-09-02T11:39:00","review":"Savanah was very kind and knowledgable.","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Justin C."},{"reviewId":"ee920508-1b9e-4da2-a927-b02560cdaecf","range":0,"rating":5,"reply":"Thank you for sharing your experience at Extra Space Storage. We greatly appreciate your positive feedback and are glad to hear that the environment is clean and the A/C is always working. Savanaha is a valuable member of our team and we will pass along your kind words.","replyTime":"2024-09-02T16:55:00","review":"Nice clean environment.  A/C is always working. Savanaha is always there help, and is always courteous on the phone.","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Stephen S."},{"reviewId":"8f522bbf-ba08-41c0-b692-afd0ef016f92","range":0,"rating":1,"reply":"We are concerned to hear about your experience. Please contact us at (720) 477-4849 to discuss this further.","replyTime":"2024-08-22T07:26:00","review":"Never got that \"first month rent free\" that was plastered all over their building. Hounded my girlfriend for the next month's payment before that month even came. Literally blew up her phone and her email address with non-stop calls / requests for payment. We flat out told the woman on the phone that we wouldn't be paying it, because we got duped out of a month that was supposed to be free, but wasn't- We come to an agreement to be thrown into collections over the issue.. only to find out two months later (today), she never put the account into collections, she just wanted to keep registering us for another month that we didn't pay the fee- tacking up the total owed amount to over $350+. That woman who works at the front desk did us WRONG. We told her we wouldn't be coming back, we meant it. . There's nothing in the storage unit to even auction off worth any money, and they're never going to get a dollar out of us, so I don't know why they keep bothering. THROW THE ACCOUNT INTO COLLECTIONS!","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"DARKCOLDFOREST"},{"reviewId":"3a42d8e7-5e94-41b5-a136-8c5f91c65684","range":0,"rating":5,"reply":"We are utterly delighted to hear that Yawn was very helpful and quickly got you taken care of with everything you needed. Thank you for sharing your positive experience with us!","replyTime":"2024-08-22T13:03:00","review":"Yawn was very helpful and quickly got us taken care of with everything I needed.","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Stephanie S."},{"reviewId":"c38091fc-a74b-4c50-bc16-0244df3fd357","range":0,"rating":5,"reply":"Thanks for the positive feedback, Meghan! We're glad Yawn was able to help you quickly and seamlessly.","replyTime":"2024-08-22T13:03:00","review":"Yawn was the best! He was so helpful and made the process so quick and seamless!","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Meghan S."},{"reviewId":"da28c10a-28d9-4edb-b397-13585a418afb","range":0,"rating":1,"reply":"Thank you for sharing your concerns. Please contact us at (720) 477-4849 for further assistance.","replyTime":"2024-08-08T18:32:00","review":"Prices are decent I guess. But, the back door is constantly broken and completely unusable. Then today there was a black widow spider by the front elevator. Repeat: BLACK WIDOW","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"Mikey G."},{"reviewId":"fbe10757-52e5-4f5c-b556-98db51081838","range":0,"rating":5,"reply":"Thanks for your review, Jackson! We're glad to hear that Savannah made your experience great.","replyTime":"2024-08-06T10:12:00","review":"Savannah is great! Never thought I’d make a (hopefully) life long friend at the storage unit place, but here we are.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Jackson M."},{"reviewId":"d40aa930-e2a2-428e-a22f-837cc8018231","range":0,"rating":4,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. We're glad to hear that the storage met your needs and that our front desk lady was nice. Thank you for sharing your experience.","replyTime":"2024-08-06T11:38:00","review":"Was a nice storage place. Held everything we needed. Front desk lady was nice.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"WolfMan_ J."},{"reviewId":"70f4d7c6-2bac-4caa-88c5-3de6781f33f5","range":0,"rating":5,"reply":"We are overjoyed to hear that Savannah was amazing and friendly! Your recommendation means a lot to us.","replyTime":"2024-08-06T11:42:00","review":"Savannah was amazing and very friendly! Storage was nice and safe. Definitely would recommend","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Ro R."},{"reviewId":"b15108e1-53df-49cb-88c2-81890db2c50e","range":0,"rating":5,"reply":"We are glad to hear that Savannah was very helpful and nice to chat with.","replyTime":"2024-08-05T10:37:00","review":"Very nice staff. Savannah was very helpful and nice to chat with.","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"Tamara S."},{"reviewId":"13757103-3d82-4814-84e7-2d50f41ea536","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, James Rodgers! We are glad to hear that your start up was friendly and easy.","replyTime":"2024-08-05T10:43:00","review":"Friendy and easy to follow start up. Moving in today!","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"James R."},{"reviewId":"98f3dd94-5d45-455b-a88f-96db6daffab0","range":0,"rating":5,"reply":"We're overjoyed to hear that Savannah was great! Thank you for choosing Extra Space Storage.","replyTime":"2024-08-05T11:37:00","review":"Savannah was great! Reserve online for a good deal.","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"Chaniece D."},{"reviewId":"74a0abca-f770-4411-9089-c0342d89e171","range":0,"rating":5,"reply":"We're glad to hear you had a positive experience with us, Phillip Abrams. Thank you for your feedback.","replyTime":"2024-08-03T09:59:00","review":"She did call the door hers. It’s kinda like calling chik-fil-a sauce your own recipe.","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Phillip A."},{"reviewId":"6caced84-a869-43bf-8741-19b47ea5662f","range":0,"rating":5,"reply":"Thank you for sharing. She is friendly and lovely.","replyTime":"2024-08-02T12:35:00","review":"She is freindly and lovely","source":"Google","submissionTime":"2024-08-02T00:00:00","userName":"Vivian T."},{"reviewId":"82760d10-599b-4f65-b491-6742585337c8","range":0,"rating":4,"reply":"We're overjoyed to hear that Yawn was very helpful and professional. Thank you for your review.","replyTime":"2024-07-29T15:04:00","review":"Yawn was very helpful and professional.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Eustace M."},{"reviewId":"828fd8f4-9d9e-4b36-8c49-02431735eefc","range":0,"rating":5,"reply":"We are pleased to hear that you had a good experience with our service. Thank you for your feedback.","replyTime":"2024-07-03T11:00:00","review":"Good  server","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Ahmad A."},{"reviewId":"ec329875-2739-4b29-a1e9-411c7dbcacb9","range":0,"rating":5,"reply":"We're excited to hear that Savannah was able to assist you with your storage needs. Thank you for sharing your positive experience with us!","replyTime":"2024-07-03T11:40:00","review":"I am relocating to Denver and am in need of a storage unit. Savannah reached out to see if I had an additional questions regarding my recent rental.She was very thorough and friendly.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Tracy F."},{"reviewId":"464ee50e-beec-4757-9489-5a05740086cb","range":0,"rating":5,"reply":"Staff was very friendly and accommodating and AC was on point. We greatly appreciate your positive experience. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-03T11:42:00","review":"Staff was very friendly and accommodating and AC was on point","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Ian L."},{"reviewId":"16eb9513-f1a4-4d0e-aeaf-62bc642a97dd","range":0,"rating":4,"reply":"We apologize for any inconvenience you experienced with the bathrooms being out of order. We will address this issue promptly. Thank you for sharing your concerns.","replyTime":"2024-07-03T13:56:00","review":"The absolute horror that is moving day is always made easier with a good storage facility. The entire experience has been pretty good. The building is temperature controlled, and carts in the hallways you can use the move your stuff. However, the bathroom is locked and you need to speak with a employee to open them. On top of that, the bathrooms were out of order today.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Damian M."},{"reviewId":"8921b6c3-cee1-494c-99d9-1b6cd8a4c5a2","range":0,"rating":5,"reply":"We're glad to hear that Savannah was helpful and knowledgeable. Thank you for recommending our storage facility to others. ","replyTime":"2024-07-03T14:19:00","review":"Savannahs was very helpful and knowledgeable I'd recommend this storage facility to everyone.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"korry A."},{"reviewId":"d6d0dee6-dfd6-4fbd-9afa-56fbf518366f","range":0,"rating":5,"reply":"Thank you for the kind words, Richard. We're glad our team was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2021-11-21T14:20:00","review":"Great staff to help you. Savannah Cradduck was great and gave great service.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Richard W."},{"reviewId":"ea861096-6ff3-4050-8a62-e8aca860c20f","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Savanna and our facility. We strive to provide excellent service and a well-maintained space for our customers.","replyTime":"2024-07-01T10:05:00","review":"Savanna is one of the most helpful people here and this place is ran and maintained.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Omar S."},{"reviewId":"cbe6e13a-0ca5-4155-b60e-a80247305d17","range":0,"rating":5,"reply":"We're pleased to hear that Savannah provided great service. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-01T10:07:00","review":"Savannah great","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Andy T."},{"reviewId":"dddcc50e-74b9-4c54-86bb-bcbfbb5d9526","range":0,"rating":5,"reply":"We are grateful for your positive experience with our customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-01T14:05:00","review":"Very good customer service","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"N'Dea C."},{"reviewId":"1f6ecfd5-e44d-4725-9b36-0a18a38c4fbf","range":0,"rating":1,"reply":"Thank you for bringing this to our attention. We apologize for any confusion regarding our promotions. ","replyTime":"2024-07-01T14:20:00","review":"The banners all over the building are lies. They don't give you anything free, but it's advertised that you get the first month for free.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Cairin D."},{"reviewId":"d7270506-911a-422a-bdc5-fbb1ab77258a","range":0,"rating":5,"reply":"Thank you for your review! We greatly appreciate your feedback and are thrilled to hear that Jessica was able to assist you. If you ever need anything else, don't hesitate to reach out to us at (720) 477-4849.","replyTime":"2024-06-22T14:20:00","review":"Jessica was a huge help! 10 out of 10 I highly recommend!","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"JD M."},{"reviewId":"be2340f7-c6fe-4812-bcb3-4d921a100d3b","range":0,"rating":5,"reply":"Your concerns are noted. We strive to provide competitive pricing for our customers. Thank you for your feedback.","replyTime":"2024-06-20T10:34:00","review":"Great spot used it for a year price kept going up but ok location","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Ronald B."},{"reviewId":"f53c4474-12ba-4efa-9df0-b25793d3a7c1","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback. We strive to provide excellent customer service at Extra Space Storage.","replyTime":"2024-06-15T14:53:00","review":"Very kind and extremely helpful","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Glady W."},{"reviewId":"8e9365ad-926a-4073-8a13-1591d268e286","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Jessica! We're thrilled to hear that she always goes above and beyond to help. We appreciate your feedback and look forward to serving you again soon.","replyTime":"2024-06-15T14:58:00","review":"Jessica is amazing!   No matter what she is always helpful and brightens my day!!","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Amber M."},{"reviewId":"5df919a3-68af-4a24-9260-3412ca5d31ec","range":0,"rating":5,"reply":"We're honored to have provided you with excellent service. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-15T10:10:00","review":"Excellent","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Persona U."},{"reviewId":"bd49a01c-ea93-463b-aaba-ff54897b0b75","range":0,"rating":5,"reply":"We are thrilled to hear that Savannah was sweet, informative, and helpful. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2024-06-13T14:55:00","review":"Savannah was sweet, informative and helpful.","source":"Google","submissionTime":"2024-06-13T00:00:00","userName":"King A."},{"reviewId":"ee1b9801-00b6-4d7f-af96-8db1dcb5ee81","range":0,"rating":5,"reply":"We're delighted to hear that you had a great experience storing with us! Thank you for your kind words.","replyTime":"2024-06-04T11:02:00","review":"Great place to store things and clean nice people","source":"Google","submissionTime":"2024-06-04T00:00:00","userName":"Kevin S."},{"reviewId":"3ac83485-8e4d-4b9e-88f5-75ccfcf41ed3","range":0,"rating":5,"reply":"We are utterly delighted to hear that you had a great experience at our facility. Thank you for your kind words!","replyTime":"2024-06-04T11:02:00","review":"Great service warm felling when I walk in","source":"Google","submissionTime":"2024-06-04T00:00:00","userName":"Joshua B."},{"reviewId":"551be9ae-f93a-473f-8d76-21147b1f7195","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Savannah and Jessica at our Extra Space Storage location. Thank you for taking the time to share your feedback. We strive to provide excellent customer service and a clean, well-managed property for all of our customers. Thank you for choosing us for your storage needs.","replyTime":"2024-06-01T11:47:00","review":"I don’t do many reviews, But felt the need to do one for the two nice young ladies in the front, Savannah and Jessica. The property is very well managed, clean, they answer the phones, and will help with your problems regarding your unit. They are very sweet. Comparing to other storage places, I’d say I’m pretty happy here.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Ty J."},{"reviewId":"81f04b83-a701-4593-a24f-5d5a11e96713","range":0,"rating":5,"reply":"We're thrilled to hear that you enjoyed the water and service at our facility. Thank you for the positive feedback!","replyTime":"2024-06-01T11:58:00","review":"The water and service was excellent","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"mitch s."},{"reviewId":"bc910855-5792-437a-8874-bc6c72b85a0b","range":0,"rating":5,"reply":"¡Gracias por tomarse el tiempo para compartir su experiencia positiva con nosotros! Nos complace saber que nuestras instalaciones de almacenamiento le parecieron un hermoso lugar para guardar sus pertenencias. ","replyTime":"2024-06-01T11:57:00","review":"Lindo lugar donde puedes guardar lo que deseas y me encanto","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Omar C."},{"reviewId":"4b5cf378-0f5a-43eb-bf77-1359055c0003","range":0,"rating":5,"reply":"We're overjoyed to hear that Savanah and Jessica provided amazing front desk help. Thank you for recommending our Extra Space Storage location.","replyTime":"2024-06-01T12:52:00","review":"Savanah and Jessica amazing front desk help guided us through everything we needed help with I recommend this Extra Space Storage area.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"john p."},{"reviewId":"2d371499-2d53-493b-9678-de7250e22d87","range":0,"rating":5,"reply":"Thank you for your review! We are happy to hear that Jessica and Savannah provided great service.","replyTime":"2024-06-01T13:36:00","review":"Jessica and Savannah are great!!","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Debbie S."},{"reviewId":"012d0c78-a918-4d29-82e0-6701967e119c","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Extra Space Storage. We're glad to hear that you found our storage space great and our staff wonderful.","replyTime":"2024-06-01T13:35:00","review":"Great storage space and wonderful staff","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Wuizup M."},{"reviewId":"86433669-c690-4b41-92cd-c3a7171d106a","range":0,"rating":5,"reply":"We're glad to hear that Savannah was infinitely helpful. Thank you for sharing your positive experience with us.","replyTime":"2024-06-01T14:20:00","review":"Savannah was infinitely helpful","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Eric B."},{"reviewId":"3fb0beea-edb5-4aa7-b828-6960ef5bf77c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Jessica truly goes above and beyond to assist our customers with their storage needs. We appreciate your kind words.","replyTime":"2024-06-01T15:23:00","review":"Jessica was a very Hard working and helping us with all of needs. Best service and great customer service.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"cash m."},{"reviewId":"ae26238a-c17a-454a-ba45-98682edbbaa9","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at our Extra Space Storage location. Our staff is dedicated to providing excellent customer service and maintaining a clean and secure facility. Thank you for choosing us for your storage needs. If you have any questions or need assistance, please don't hesitate to reach out at (720) 477-4849.","replyTime":"2024-06-02T11:07:00","review":"Staff is super friendly and helpful. Even when I have a late payment they make sure to reach out and help me get it taken care of without adding a late fee.\nUnits are well kept and clean. Temperature controlled building. Lots of carts. Ample parking with multiple pull up spaces.\nDefinitely one of the best kept and best value storage spaces.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Kira S."},{"reviewId":"a919b8b3-f1a9-48d2-8ae5-35d11fcb583c","range":0,"rating":5,"reply":"Thank you for the positive feedback! Thank you for your kind words about Savannah and Jessica.","replyTime":"2024-06-02T10:55:00","review":"Savannah and Jessica were both great!","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Justin C."},{"reviewId":"73aa4ea9-4a87-454e-bb7c-cb136c2c369f","range":0,"rating":5,"reply":"We're honored to hear that Savannah was awesome! Thank you for sharing your experience with us.","replyTime":"2024-05-30T16:02:00","review":"Savannah was awesome!!","source":"Google","submissionTime":"2024-05-30T00:00:00","userName":"Rachelle H."},{"reviewId":"238710b9-7007-43dc-bb28-d966d67781e6","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Savannah! We deeply cherish her dedication to providing excellent customer service.","replyTime":"2024-05-30T13:55:00","review":"Savannah C-Assistant Manager was very nice, helpful and chill very down to earth person, she give us absolutely no problems, she has great customer service values in her.","source":"Google","submissionTime":"2024-05-30T00:00:00","userName":"Isaiah C."},{"reviewId":"21acdf69-f6b7-4f50-a4be-65deb5355c26","range":0,"rating":5,"reply":"We are happy to hear that our online signup process was easy for you and that our staff was helpful during your visit. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-30T18:02:00","review":"Easy online signup, after ID check at office got in same day, staff was helpful","source":"Google","submissionTime":"2024-05-30T00:00:00","userName":"Dorian D."},{"reviewId":"d8c9c6a0-c118-4588-b2c3-ff6d91aa0df1","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with us! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-28T10:38:00","review":"It was great","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Phillip D."},{"reviewId":"c7c9d212-5709-4967-9584-862ed8f6039d","range":0,"rating":5,"reply":"We are grateful for your kind words about Jessica and Savannah. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-28T11:11:00","review":"Jessica an Savannah were amazing","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Taco K."},{"reviewId":"bd933369-1b59-40c1-9291-3a1735bdcf32","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Amanda! We're thrilled to hear that you've had a positive experience with us at Extra Space Storage. We truly appreciate your feedback and are glad to hear that Savannah has been so helpful to you. Thank you for choosing us for your storage needs!","replyTime":"2024-05-28T11:09:00","review":"I am very impressed by the cleanliness and quality workers at this Extra Space. They ladies here are so helpful and kind with any questions or issues. I have had some bad experiences in the past with other storage facilities and this is by far the best. On multiple occasions Savannah has gone out of her way to help me and always has a smile on her face when I see her. Who can say they like going to there Storage unit?","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Amanda H."},{"reviewId":"46a089d7-3958-40df-9421-506bef21fa75","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated, Kelli! We're glad to hear that Jessica provided you with a great experience. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-28T11:18:00","review":"This is my first storage experience and it could not have been better. Jessica is so kind and patient. Thank you for a great experience!","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Kelli P."},{"reviewId":"48739025-acef-45c2-b0bd-863309c20160","range":0,"rating":5,"reply":"We're overjoyed to hear that Jessica was a great help. Thank you for sharing your experience with us.","replyTime":"2024-05-28T16:37:00","review":"Jessica was great help","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Bryan S."},{"reviewId":"1eecf096-a4c5-44b5-b1f5-4b37543245fc","range":0,"rating":5,"reply":"We are pleased to hear that Jessica and Savannah provided great service. Thank you for sharing your experience with us.","replyTime":"2024-05-28T17:29:00","review":"Jessica and and Savannah were great","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Gabrielle C."},{"reviewId":"63b05129-1987-4630-a224-a0d18e782809","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Jessica and Savannah! We appreciate your kind words.","replyTime":"2024-05-28T18:19:00","review":"It’s was great, Jessica and Savannah were great, very sweet and polite","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"yaya n."},{"reviewId":"8ab0b766-8f5a-47d2-9615-6af791b773f7","range":0,"rating":5,"reply":"We genuinely admire your kind words about Jessica and our service. Thank you for recommending us!","replyTime":"2024-05-22T11:34:00","review":"Jessica was an amazing help today, and helped us save a bunch of money too! Highly recommend!","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"InTheXanderZone G."},{"reviewId":"8328b8b9-65d3-4a0b-a2fe-a36f9037c333","range":0,"rating":5,"reply":"We are utterly delighted to hear that Jessica provided you with great help and service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-22T11:46:00","review":"Jessica is awesome! Great help and service.","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Justin B."},{"reviewId":"a98af284-5717-47dc-a4f6-e0fd54c3ceca","range":0,"rating":5,"reply":"Your positive experience is our top priority. Thank you for the kind words about Jessica. We are ecstatic to hear that she was able to assist you. ","replyTime":"2024-05-22T11:48:00","review":"Jessica was a delight. Extremely helpful and very kind. Thank you","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Jakob G."},{"reviewId":"e6556746-0c5e-4b6f-81c6-30439e8c4e4f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Nicole! We're glad to hear that our office staff was helpful and pleasant during your visit. If you ever need anything, feel free to give us a call at (720) 477-4849.","replyTime":"2024-05-19T10:19:00","review":"The lady’s in the office are super helpful and pleasant..","source":"Google","submissionTime":"2024-05-19T00:00:00","userName":"Nicole P."},{"reviewId":"932f1411-ea23-455e-8bb3-6aa133b2688d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Jessica is a valuable member of our team.","replyTime":"2024-05-18T13:23:00","review":"Jessica is great","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Sherry P."},{"reviewId":"9b2c5d25-bee8-467d-9759-7ab69c1b9f8e","range":0,"rating":5,"reply":"Great to hear that we could help you save money! Thank you for sharing your positive experience with us. If you ever need anything else, feel free to reach out at (720) 477-4849.","replyTime":"2024-05-19T08:58:00","review":"Great service! Helped me save money which I am not complaining about.","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"bizwiz"},{"reviewId":"d1e40c40-9d23-4ebb-bcc2-871217eed503","range":0,"rating":5,"reply":"We genuinely admire your attention to detail and commitment to cleanliness. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-19T09:24:00","review":"Came in today a the site manager jessica was picking up trash outside which what made me decide this is the place for me just by seeing how much she cares about her store","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Savanah O."},{"reviewId":"2f210fb0-b12d-487c-b674-cd03dc6f8f9c","range":0,"rating":5,"reply":"Thank you for your feedback. Thank you for recognizing Jessica's great service!","replyTime":"2024-05-19T09:37:00","review":"Jessica is great!","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Jaay P."},{"reviewId":"9cc11d05-34b7-4d70-ab43-adb0303c024f","range":0,"rating":5,"reply":"Thanks, Deanne! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! You can reach us at 888-storage  if you need anything.","replyTime":"2024-01-25T07:56:00","review":"I forgot the guy name that help me but he was great. He help me find a nice unit and was so helpful","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Deanne P."},{"reviewId":"ed04fb0e-12ad-4fc8-92e4-dc233c24bc43","range":0,"rating":5,"reply":"Thank you for the positive feedback! We are pleased to hear that Dawn was so terrific.","replyTime":"2024-05-17T12:40:00","review":"She was so terrific!","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Dawn D."},{"reviewId":"7a4cf724-b47b-447d-93ff-7b65fd300dce","range":0,"rating":5,"reply":"We're overjoyed to hear that Jessica and Savannah provided you with great customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-17T15:11:00","review":"Jessica and Savannah were awesome. Great customer service. A1","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Cole D."},{"reviewId":"7816ecef-72be-46ea-97aa-d4f1612cc38c","range":0,"rating":5,"reply":"We are pleased to hear that Savannah and Jessica provided great customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-17T16:21:00","review":"Savannah and Jessica were really helpful helping us get everything set up and going great customer service ??????","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Roger"},{"reviewId":"e82b22b1-7165-42e2-81b6-8abf4a735e4b","range":0,"rating":5,"reply":"Thank you for bringing this to our attention. We're glad to hear that Jessica and Savannah provided you with great service. If you have any further feedback, please don't hesitate to reach out to us at (720) 477-4849.","replyTime":"2024-05-17T16:19:00","review":"Jessica and Savannah are awesome!  Great service!","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Jabez C."},{"reviewId":"93243430-2a7b-42e5-9b18-6d69d2868254","range":0,"rating":5,"reply":"We are overjoyed to hear that our team was super helpful! Thank you for the positive feedback.","replyTime":"2024-05-17T16:39:00","review":"Super helpful ladies!","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Amy E."},{"reviewId":"8631c7d7-8157-4249-9fc4-b7c583a92f98","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We are thrilled to hear that our associates were helpful and sweet. We strive to keep our facilities clean, nice, and organized for all our customers.","replyTime":"2024-05-17T16:39:00","review":"The Associates working were amazing, very helpful and super sweet. Everything was clean, nice and organized.","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Michealla D."},{"reviewId":"26d8557e-8dea-41ba-804e-9144ff256bdb","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're privileged to have Savannah and Jessica on our team providing excellent customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-18T08:04:00","review":"Savannah and Jessica were great help, they gave me excellent customer service","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Ricardo P."},{"reviewId":"72955f6f-47f4-43a5-9db3-69cfb49631ba","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-14T18:55:00","review":"Great experience! Everything went smoothly","source":"Google","submissionTime":"2024-05-14T00:00:00","userName":"Moist K."},{"reviewId":"ab6cc1f2-1a1a-47c7-8678-27033e8aea90","range":0,"rating":5,"reply":"We are thrilled you had a 5-star experience at Extra Space Storage, Eric!  Please give us a call at (720) 477-4849 if you need further assistance with your storage needs.","replyTime":"2023-11-14T19:07:00","review":"I've been renting a storage from here for about a year now and I've never had to worry about break-ins or vandalism. The new manager Jessica is very helpful and easy to talk to. Highly recommend this place to store your things.","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Eric F."},{"reviewId":"b84aaca5-555d-478b-9843-efe152b59d4e","range":0,"rating":5,"reply":"Thank you for the kind words, Chaz! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-05-09T10:17:00","review":"The customer service is excellent! Friendly and knowledgeable staff.","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Chaz"},{"reviewId":"ebbabc59-cbf8-4316-bd22-1457ca588c06","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with us, Henry! Thank you for choosing Extra Space Storage. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-05-09T10:18:00","review":"There the best and one of the best prices ever thanks to ms Jessica","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Henry H."},{"reviewId":"4e972926-bb37-4c70-833e-231cb1dfeedd","range":0,"rating":5,"reply":"Thank you for your 5-star review, Amy. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-05-09T15:13:00","review":"Great place, easy access, friendly staff…","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Amy T."},{"reviewId":"e8723635-c646-4c08-bce2-96f471c8ef0d","range":0,"rating":5,"reply":"Thank you for the kind words, Adan! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-05-09T15:16:00","review":"Very friendly staff and quick service","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Adan M."},{"reviewId":"14914e4f-2845-44f9-9267-6ea52820fb02","range":0,"rating":5,"reply":"We think Jessica is great too! Thanks for the positive review, Da. We're committed to being your go-to stop for all your local storage needs! Feel free to reach out any time at 888-storage.  ","replyTime":"2024-05-09T16:13:00","review":"Jessica is awesome..this is a great place to rent a storage..Definitely great service!!","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Da Q."},{"reviewId":"7051ec1d-abd0-45c0-951b-1fa539117067","range":0,"rating":5,"reply":"We think Savanna is great too! Thanks for the positive review, Ymerej. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-05-09T16:13:00","review":"Savanna is cool","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Ymerej C."},{"reviewId":"988e9497-b35a-46d6-a864-3b0ba5427838","range":0,"rating":5,"reply":"We think Jessica is great too! Thanks for the positive review, Jason. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2024-05-09T16:15:00","review":"Jessica was great","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Jason E."},{"reviewId":"325db766-39b2-488a-9c27-e5b20e6cf5a2","range":0,"rating":5,"reply":"Hello Samuel, thank you for the positive review. We are happy to hear you are enjoying your storage unit! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was very polite and attentive. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2024-05-08T16:29:00","review":"Good storage units! Clean, easy access, a lot of different unit sizes with plenty of space, and a very polite and attentive staff.","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Samuel R."},{"reviewId":"b0885975-44ee-4ee4-aff9-46adc660711f","range":0,"rating":5,"reply":"Hi Alexandria, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-13T16:34:00","review":"Amazing!!!","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Alexandria O."},{"reviewId":"212b7ae8-2d1c-472c-87b9-3bec104f581f","range":0,"rating":5,"reply":"Hi Valery, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please call us at 888-storage whenever you need us.\n","replyTime":"2024-05-06T15:26:00","review":"Great service and kind people.","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Valery B."},{"reviewId":"681f969b-21db-49c8-a851-c48727951651","range":0,"rating":5,"reply":"Hi Tari, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richellann! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-30T11:13:00","review":"I had a great experience with Richellann. She was so kind and patient. She showed me around and made sure that I was secure in storing my belongings. After a rough moving day she was a gift!","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Tari G."},{"reviewId":"482603f0-37c7-472f-818e-f1a972ffac2d","range":0,"rating":4,"reply":"Hi Latitia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-26T09:34:00","review":"Appreciate Jessica at this storage location. Very fun to talk to and provided me great help with processing my end date for my unit.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Latitia P."},{"reviewId":"7b8ebf83-6e4e-4a6b-95bf-9246530fa475","range":0,"rating":5,"reply":"Hi, Damien, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Stop by our office if you need anything in the future! ","replyTime":"2024-04-17T15:39:00","review":"Jessica was great help!!","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Damien L."},{"reviewId":"31660b0e-f0b6-45c1-bcf4-0218d3c383d0","range":0,"rating":5,"reply":"Hi Kevin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-12T14:32:00","review":"Jessica is an amazing manager. Very cordial and knowledgeable.","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Kevin T."},{"reviewId":"4a5285f1-d2ca-428a-8dba-8a0d10376812","range":0,"rating":5,"reply":"Hi Melkamu, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Savana! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-04-12T11:34:00","review":"Savana the way she explained and treated is so awesome.she so nice .thank you so much","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"MELKAMU M."},{"reviewId":"51efc2f1-2338-449a-bc19-0a67ba1e3afe","range":0,"rating":5,"reply":"Hi Travis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-10T12:10:00","review":"Jessica was great","source":"Google","submissionTime":"2024-04-10T00:00:00","userName":"Travis"},{"reviewId":"8e058691-149f-4879-b1fa-5d1212735611","range":0,"rating":5,"reply":"Thank you for the kind words, Joe. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-04-09T13:49:00","review":"Jessica was awesome","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Joe M."},{"reviewId":"e61384a4-a00a-4d03-8fd6-36027b8ec3df","range":0,"rating":5,"reply":"Hi Cat, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-09T13:55:00","review":"Jessica was absolutely amazing; she was the sweetest and helped us keep the door open while carrying in customers furniture!!","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"cat"},{"reviewId":"0e24a930-5a07-4f1c-bd43-6031a7d13ebd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Frank. We are glad Jessica was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2024-04-09T14:05:00","review":"Great customer service by Jessica!  10 stars","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Frank F."},{"reviewId":"c3367f27-e615-47ec-932a-ef9c4e8dd94d","range":0,"rating":5,"reply":"Hi Jaylon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-04-10T09:17:00","review":"Jessica was a huge help and very supportive with feedback and allowing us to use the carts. Makes our job a lot easier","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Jaylon S."},{"reviewId":"66ef607e-10d8-46a0-9a36-664a0eab21e5","range":0,"rating":5,"reply":"Hi Travis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica and Savannah! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-08T14:36:00","review":"Jessica and Savannah were a great help with a storage unit. It is very clean.","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"Travis G."},{"reviewId":"e5559fd2-ef89-458c-8f3d-26e8888bf67e","range":0,"rating":5,"reply":"Thank you for the review, Karina! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-04-09T09:33:00","review":"Super easy, fast and friendly staff","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"Karina D."},{"reviewId":"7c81e624-d680-49a3-bc3a-b43dd27501a9","range":0,"rating":5,"reply":"Thank you for the kind words, Adrian! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-06T12:48:00","review":"Fantastic service, Savanah was professional, friendly, knowledgeable, and overall a delight to deal with.","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Adrian L."},{"reviewId":"81bd74c4-79df-45ae-9b40-c3020f79ebca","range":0,"rating":5,"reply":"We think Savannah is great too! Thanks for the positive review, Ashleigh. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-06T13:56:00","review":"Savannah was the absolute sweetest! She showed us where to go and was great with my little girl","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Ashleigh T."},{"reviewId":"a137a2fa-11a1-4e3d-adb4-7d1b8f657a9a","range":0,"rating":5,"reply":"We appreciate your continued support, JC! Thank you for taking the time to share your positive experience with us. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.","replyTime":"2024-04-05T15:03:00","review":"I have used you guys numerous times throughout the years and as usual this time was equally as pleasing. Y’all are always extremely courteous and thorough.","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"JC S."},{"reviewId":"47096a6d-6791-4a9a-b2bb-2a2901c82d5b","range":0,"rating":5,"reply":"Thank you, Michael! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2024-04-05T14:29:00","review":"The staff are friendly and helpful and the facility seems clean and well maintained.","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Michael A."},{"reviewId":"d5597a95-f4c7-400f-b3a1-e96bbd1b1599","range":0,"rating":5,"reply":"Thank you so much for your kind words, Chanin. We really appreciate you taking the time to share your experience with us. We're always here to help with any of your storage needs at 888-storage. \n","replyTime":"2024-04-05T15:36:00","review":"Great experience ??","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Chanin S."},{"reviewId":"fb45430e-4513-4d1f-954e-48b62626972f","range":0,"rating":5,"reply":"Hi James, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-01T09:51:00","review":"Great service and great help from Jessica. She did everything in power to help us get our move done","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"James E."},{"reviewId":"11e71ff2-7eab-42a1-966a-f9b96c61948e","range":0,"rating":5,"reply":"Thank you for the kind words, Salma. We're glad Jessica was able to help when you lost your keys! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-04-01T12:36:00","review":"Jessica helped us with a lock cut as we lost our keys. It was a quick and easy job! Thank you!","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Salma L."},{"reviewId":"9c784d01-b583-4dca-bec4-ff88d368a944","range":0,"rating":5,"reply":"Hi Alicia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-04-01T15:15:00","review":"Always ready to help. I keep loosing my keys and they are always available to help me. They are kind & answering my questions","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Alicia L."},{"reviewId":"74c9349c-ac58-472b-9beb-5fe168ecdd77","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-03-27T14:59:00","review":"Great customer service.! Very helpful. Very clean.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Michael T."},{"reviewId":"7c36010b-cdf3-49a4-8031-18ec8e7cc451","range":0,"rating":2,"reply":"Thank you for leaving us a rating, Charlene. We're sorry to hear that you're unsatisfied with your monthly rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2024-03-16T09:12:00","review":"Recommend Short Term Rentals Only!!!  Initially, I was directed to the wrong unit upon sign up then charged more than my contract as if this is my fault. There are significant rent increases that occur and without notice. I am paying  $150+ more after 2.5 years. This morning I see over a $50 increase on the bank draft without notice!! I will move out as soon as possible!!!","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Charlene F."},{"reviewId":"0b106485-27f4-4028-81c7-81c6f7b45d21","range":0,"rating":5,"reply":"Hi Jj, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-15T12:02:00","review":"Jessica was awesome!!! Thanks!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"JJ R."},{"reviewId":"43624cf7-a47c-41d9-a17b-3aa93783d6d3","range":0,"rating":5,"reply":"Thank you for the kind words, Jonathan. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-03-15T11:59:00","review":"jessica was great!!!!!!!!!!!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"jonathan r."},{"reviewId":"a36914c4-4d39-43b5-95f6-e45f5129245e","range":0,"rating":5,"reply":"Hi Jorge, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-15T12:00:00","review":"Jessica Was great !!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Jorge R."},{"reviewId":"d3f21f17-8945-495d-96a9-b8a5231a4be9","range":0,"rating":5,"reply":"Hola Ángeles, ¡Gracias por tomarte el tiempo de dejar tus comentarios! Nos enorgullecemos de contar con un personal amigable y capacitado, por lo que estamos encantados de saber que tuvo una experiencia tan positiva al alquilar con Jessica. Si necesita algo, no dude en comunicarse con 888-storage.\n","replyTime":"2024-03-15T12:02:00","review":"Jessica muy amable","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Angeles N."},{"reviewId":"03de9c24-d846-47ac-8af3-f45b1fe35a99","range":0,"rating":5,"reply":"Thank you for the review, Kristiena! We pride ourselves on having a friendly, accommodating staff and are so happy Savannah was able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-14T09:11:00","review":"Very clean. Savannah was amazing and very friendly.","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Kristiena R."},{"reviewId":"bca555d6-602d-4e78-9103-4e34a9228b82","range":0,"rating":5,"reply":"Thank you for the kind words, Darck. We're happy to hear that Savannah was helpful and professional! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-03-14T09:08:00","review":"Savannah was absolutely amazing and helpful and very professional. And Jessica was really nice","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Darck F."},{"reviewId":"5cac3f24-092a-4c1a-9ceb-83d035eb00bd","range":0,"rating":5,"reply":"Thank you for the kind words, Andy. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-03-12T13:34:00","review":"Jessica was fantastic! Fair, clear, and incredibly helpful! I only wish I could give her and ExtraSpace more stars!!","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Andy V."},{"reviewId":"98d8b513-feb0-4b44-a537-681f33593c6d","range":0,"rating":5,"reply":"Hi Review, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-11T12:27:00","review":"Jessica is amazing. She went above and beyond in helping me transfer storage units making it easy as pie and keeping me on the same floor as my original unit which was great! Highly recommend using Extra Space","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Review"},{"reviewId":"dbcb0a17-da79-4ba6-9384-2e095fffcb99","range":0,"rating":5,"reply":"Thank you for the kind words, Noah. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-03-11T12:20:00","review":"Jessica was very helpful","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Noah B."},{"reviewId":"a4ffd8a5-f8ea-40ef-a6fd-a2c805f2d138","range":0,"rating":5,"reply":"Hi Gabriela, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-11T12:00:00","review":"Jessica helped us out with all the information I needed to get a locker. And compared prices for us .","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Gabriela D."},{"reviewId":"a6b4c4db-df0f-4566-a3cf-7b21fa0e6ec1","range":0,"rating":5,"reply":"Hi Rebecca, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-11T11:48:00","review":"My husband and I have been with the storage for over a year now and we are having to upgrade to a larger unit. Jessica has been wonderful with walking us through the process of switching over gracefully and easily. The place has been clean every time we come in.","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Rebecca W."},{"reviewId":"6446b28b-77ef-40cc-8466-575173447876","range":0,"rating":5,"reply":"Thank you for the review, Jon! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2024-03-11T11:47:00","review":"Very clean and well kept facility, and the staff is super friendly and helpful!","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Jon"},{"reviewId":"36d831d6-adb8-4a0a-bfe8-f7e756985ddd","range":0,"rating":5,"reply":"Hi Sarah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-05T09:47:00","review":"Jessica is generous with her time and knowledge. She was a huge help in setting up a safe space for out needs. 10/10","source":"Google","submissionTime":"2024-03-04T00:00:00","userName":"Sarah S."},{"reviewId":"fa611d59-1660-4222-a4bb-77ee1ffa8bfd","range":0,"rating":5,"reply":"We think Steven is great too! Thanks for the positive review, Jason. Give us a call at 888-STORAGE if there is anything, we can do to assist you.","replyTime":"2021-08-31T08:28:00","review":"Just want to take the time to say that the customer service I recieved from Jan was exemplary!\n\nEvery experience I have had with the staff at ESS has been excellent but Jan went above and beyond for me which was more than appreciated.\n\nThank you Jan!!","source":"Google","submissionTime":"2024-02-22T00:00:00","userName":"Jason L."},{"reviewId":"15970139-2d38-47f8-9a9a-4e4c130e06e0","range":0,"rating":5,"reply":"Hi I, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-02-21T08:19:00","review":"The rep was kind and friendly and professional...she helped me tremendously...thank u","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"I n."},{"reviewId":"b05b120d-baf9-4ed3-93fa-43d8603f08fd","range":0,"rating":5,"reply":"Hi Hojun, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-19T15:07:00","review":"First time getting a storage room, Jessica was patient, friendly, and explained everything very thoroughly. Highly recommend for those that need short and long term storage needs.","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Hojun C."},{"reviewId":"95fc6e75-b8dd-4e31-8817-285d25109f7b","range":0,"rating":1,"reply":"Hi Toby, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (720) 477-4849?\r","replyTime":"2024-02-19T08:28:00","review":"Nice facility except for not maintaining their elevators. One has been broken for weeks, the other one wouldn't work today either. Stairs are for emergencies only, so everyone above the first floor is totally screwed. Many angry customers unable to access their units today.","source":"Google","submissionTime":"2024-02-18T00:00:00","userName":"Toby C."},{"reviewId":"dd0ab849-5262-4c43-9dee-bdeb1c07ccf1","range":0,"rating":5,"reply":"Thank you for the kind words, Alison. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-02-17T13:40:00","review":"Jessica has been a pleasure to work with!","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Alison R."},{"reviewId":"c84ac0af-4d07-4ab7-9a3b-c3f94521fe23","range":0,"rating":5,"reply":"Hi Josh, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-02-17T13:41:00","review":"Easy set-up and clean storage spaces!","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Josh R."},{"reviewId":"4cdda412-8def-4208-a437-56304c8eec6e","range":0,"rating":5,"reply":"Hi Denice, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-17T13:50:00","review":"Jessica is awesome manager really helpful","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Denice E."},{"reviewId":"37d9de02-5bc2-41f3-b274-d160f847bbd2","range":0,"rating":5,"reply":"Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-17T13:57:00","review":"Moved our client out of a very large storage unit. Jessica was GREAT! Friendly and helpful. Very smooth experience","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Michael C."},{"reviewId":"5f7cc3e6-334a-489d-a004-470b52e6b3eb","range":0,"rating":5,"reply":"Thank you for the kind words, Jonathan. We're glad Jessica was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-02-17T13:56:00","review":"Kind service from Jessica!!!","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Jonathan G."},{"reviewId":"949ecb1e-2281-400f-9846-9a4021030001","range":0,"rating":5,"reply":"Thanks for the awesome review, Jimmy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2024-02-18T15:50:00","review":"Jessica was great got me in and out at the end of the day. Helped me out in a pinch.Extra Space Storage hit it out of the ball park when they hired her, she is definitely on the ball and has game.","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Jimmy"},{"reviewId":"0df7f16c-2f3b-4d3d-b9f7-149c0277f09a","range":0,"rating":5,"reply":"Hi Carlos, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rebecca! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-13T15:49:00","review":"This is THE NICEST facility I have visited and I have visited several! I came in with many questions and Rebecca, the young lady that helped me ,not only was excellent and extremely knowledgable, she couldn't have been nicer and I feel more than comfortable leaving my valued belongings here in this new and pristine facility!\n\n******* UPDATE********\n\n??????????\n\n2/13/2024\n\nJessica, Yan and Savanah\n\nI have to say as a long long time tenant, this has to be the very very best most ?????????? Top Shelf Customer Service I have ever received! They handled my emergency situation with Above and Beyond Customer Service! OUTSTANDING!!! This is the best combination to have trust and great people trusted with your treasures belonging! ABSOLUTELY Revommend!!!!\n\nThank you\nJessica, Yan and Savanah ????????????","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Carlos E."},{"reviewId":"97838f3f-7915-4dc9-8bdd-11125fa01e8a","range":0,"rating":5,"reply":"Hi Laurie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-02-13T11:06:00","review":"The two at this office are very thorough and accommodating at the the same time. I rent for a restoration company. They re always courteous and helpful. Thank you for making my job easier. Great team!","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Laurie C."},{"reviewId":"0128ec5b-5080-43d6-8eeb-6dc524fbf991","range":0,"rating":5,"reply":"Dayon, thank you so much for the great rating! Stop by our office or give us a call at (720) 477-4849 at any time if you need assistance or have any questions.","replyTime":"2023-08-07T23:46:00","review":"Amazing service, real friendly people","source":"Google","submissionTime":"2024-02-12T00:00:00","userName":"Dayon G."},{"reviewId":"6ab9da14-595d-4ba6-b7a7-5978f4311f64","range":0,"rating":4,"reply":"Hi Sean, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-02-06T12:30:00","review":"Very professional and helpful staff.","source":"Google","submissionTime":"2024-02-06T00:00:00","userName":"Sean S."},{"reviewId":"8a578a28-f77e-4928-928a-667fe6b7e6fb","range":0,"rating":5,"reply":"Hi Monica, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-29T14:02:00","review":"Great units","source":"Google","submissionTime":"2024-01-29T00:00:00","userName":"Monica M."},{"reviewId":"87ac4b14-be1d-40e4-a06e-3e179314833c","range":0,"rating":5,"reply":"Hi Jessica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yan! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-26T13:26:00","review":"I had the pleasure of working with Yan today. He went above and beyond by personally taking action to resolve a billing and cost issue I had. He promised to call me himself and did once he got a resolution. I appreciate this level of service as you don’t get that everywhere!","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Jessica L."},{"reviewId":"5a69a2f6-5878-4b2d-ad20-9f4836002761","range":0,"rating":1,"reply":"Hi Alexander, we're sorry to hear you were unhappy with your rate.  We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2024-01-10T13:13:00","review":"They just rose my rates by $30 month . Unbelievable. There no here clean up this property.","source":"Google","submissionTime":"2024-01-24T00:00:00","userName":"Alexander K."},{"reviewId":"7abab002-8cb0-4147-b047-644b2480b831","range":0,"rating":5,"reply":"Hi Lauryn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yan! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-17T14:24:00","review":"Yan is the most beautiful amazing human being! He is the sweetest, most helpful employee I've ever encountered. His help and generosity will never be forgotten. Thank you so much!!! I wish you receive everything you want in life.","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"lauryn m."},{"reviewId":"761ddce6-e63b-450f-8c41-53c7d396b056","range":0,"rating":5,"reply":"Hi Amber, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-20T17:07:00","review":"Was very helpful. Even showed mr the easiest route to me unit","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Amber P."},{"reviewId":"749b194c-f0fb-4438-a0d8-c6621576f54c","range":0,"rating":5,"reply":"Hi Kathryn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rochelle! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-17T08:32:00","review":"Rochelle was so helpful by holding the door for me and answering all of my questions.  Yay for her!","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"kathryn D."},{"reviewId":"8d07d96c-a627-4297-91b6-792b3bcf84a6","range":0,"rating":5,"reply":"Thank you for the review, Lauren! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-01-17T08:37:00","review":"I need storage same day and the online process was so easy and stress free. When I got on site staff was very friendly and very helpful","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Lauren C."},{"reviewId":"94efcd82-c4f6-4269-85f6-103002de504c","range":0,"rating":5,"reply":"Thank you for the kind words, Joann. We're glad Yan was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2024-01-12T15:10:00","review":"Yan was exceptionally helpful.  Very pleasant and professional.","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"JoAnn S."},{"reviewId":"69f47b3f-11fe-484e-88d2-43624eaae8b6","range":0,"rating":5,"reply":"Thank you for the kind words, Gwen! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-01-11T08:12:00","review":"She.is awesome, Best customer service ever","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Gwen C."},{"reviewId":"4d6d2fc9-a768-4d69-8dec-87510e26fc0a","range":0,"rating":5,"reply":"Hi Anthony, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-10T09:13:00","review":"Wonderful staff will refer this storage unit thanks again for the awesome work and easy renting Richellann at store 1643 thanks again","source":"Google","submissionTime":"2024-01-09T00:00:00","userName":"Anthony V."},{"reviewId":"33124cbe-79ce-4622-a0d9-9b2d09e6cc55","range":0,"rating":5,"reply":"Hi Misha, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2024-01-01T08:07:00","review":"The representative to help me was excellent. He showed me the space how to use the lock showed me where to park and was very kind during sign up five stars to him.","source":"Google","submissionTime":"2023-12-31T00:00:00","userName":"misha c."},{"reviewId":"d24c6fbe-b5c0-4cb0-b1fe-c5fc0ad4d884","range":0,"rating":5,"reply":"April, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2023-12-30T14:48:00","review":"Great Customer Service, and timely response. Yan definitely made the process so easy and explained my inquiries. Keep up the good work.\nRichellann also really made me feel welcomed and created a great atmosphere for customers.","source":"Google","submissionTime":"2023-12-30T00:00:00","userName":"April M."},{"reviewId":"94d66ee0-af6a-43e5-9d48-6c7204c74d19","range":0,"rating":5,"reply":"Hi Larry, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-12-27T07:42:00","review":"great personally easy to work with","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Larry B."},{"reviewId":"e40590ad-9d23-4616-b767-f66271bac50e","range":0,"rating":5,"reply":"Hi Olivia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-12-24T14:16:00","review":"I feel so bad, but I don’t  know the woman’s name that was helping me. However, I just want to take the time to show my appreciation for her - not only did she go above and beyond with the customer service she offered by staying almost 30 minutes later than she was supposed to, but she had such a big heart. I’m reality, I’m going thru so much right now and she said things that altered my entire day in a positive way. I wish I could remember her name, but she was absolutely amazing. Words can’t express how grateful I am of her. ????","source":"Google","submissionTime":"2023-12-23T00:00:00","userName":"Olivia C."},{"reviewId":"e9471f88-fada-460f-8b1f-59cd4ca1dd27","range":0,"rating":5,"reply":"Hi Carmen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yawn! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-12T10:24:00","review":"I have been a customer at the same location for years. I finally got myself a big enough place to move all my stuff under one roof. Yawn was amazing to work with today and was extremely helpful, patient, and knowledgeable. If he didn’t know the answer, he would go find it for me with no hesitation. By cancelling my storage this month, I have a little extra money for Christmas as well.\n\nHappy customer over here from start-finish with this place. Happy holidays!","source":"Google","submissionTime":"2023-12-11T00:00:00","userName":"Carmen F."},{"reviewId":"391b6d2f-9284-47e6-9c3f-72f13f473cd7","range":0,"rating":5,"reply":"Hi, Dawn, Thank you for the 5-star review. We're so happy you had a great experience with Andrew and the team. It's great that they have been kind, informative, and as helpful as can be. Our team is here to help, as always, give us a call at 888-storage if anything comes up. ","replyTime":"2023-03-24T08:16:00","review":"Vanessa  is very personable and easy to communicate with. She is the definition of customer service. Vanessa went out of your way to help me and when I showed up 10 min before close, she still was as pleasant as when I spoke with her on the phone. There was no rush factor or attitude when I showed up just before close. The facility is well maintained, never had any issues. I’ve rented from them for a few years now. They are helpful and informative. I’ve had nothing but great experiences with them. Thank you all for being so kind, especially Vanessa with my one on one personal encounter.","source":"Google","submissionTime":"2023-12-10T00:00:00","userName":"Dawn H."},{"reviewId":"9f7c4934-b28e-45f5-b52c-095d252f410b","range":0,"rating":5,"reply":"Hi Samantha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yawn! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-01T13:51:00","review":"Yawn was very friendly and helpful. I’ve always hated doing things like renting a storage unit because it was such a long drawn out process. Yawn made the process go quickly and painlessly. The facility is clean and is well monitored with cameras. The lighting could use some work but overall a decent place where I feel safe storing my belongings.","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Samantha E."},{"reviewId":"89cce9a0-1a0b-4079-8921-fb3f90d9a5d2","range":0,"rating":5,"reply":"Thank you for the great rating, Kwame! We're happy we could meet your self-storage needs. Give us a call at 888-STORAGE if you need any future assistance.","replyTime":"2023-11-28T18:46:00","review":"I enjoyed all the services with you as such it would be my pleasure to introduce you perfectly to whoever may need help of storage.","source":"Google","submissionTime":"2023-11-28T00:00:00","userName":"Kwame B."},{"reviewId":"b397a34f-25cf-4d4d-875f-210b7e889c37","range":0,"rating":5,"reply":"Thank you for the review, Bobbi! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2023-11-27T08:42:00","review":"The staff is very friendly and helpful! The storage units are fair priced and spacious, 5 stars!","source":"Google","submissionTime":"2023-11-26T00:00:00","userName":"Bobbi J."},{"reviewId":"a96f349d-8f84-46b2-91b2-9ce54383a29a","range":0,"rating":5,"reply":"Thank you for the kind words, Katherine. We're glad Yawn was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2023-11-22T14:03:00","review":"Yawn was a big help in regards to my storage unit.","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Katherine L."},{"reviewId":"2f244720-9556-4bb5-8ebf-ece0d2cd9955","range":0,"rating":1,"reply":"Tammy, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (720) 477-4849 so that we can learn more about your experience. ","replyTime":"2023-11-20T10:09:00","review":"So I was here on Sunday November 18 th. I called to have someone meet me at the dumpster to throw trash. A girl wearing think glasses met me there was a bunch of trash and a old mattress. I tossed my trash and told her and told her that I had left a bag of trash with in an hour I called and told if I didn't come back and dump it I would be charged $50. Tonight I came back and the trash was still there. When the girl came to meet me yesterday she was picking it it was still there tononnight.  It's really sad this place is overpriced as it is. I'm planning on moving my things to another facility.","source":"Google","submissionTime":"2023-11-19T00:00:00","userName":"Tammy"},{"reviewId":"9bac3065-1f69-4307-9281-501283f5aa02","range":0,"rating":5,"reply":"Yune, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! If there's anything we can do in the future to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team is always happy to help. ","replyTime":"2023-11-16T15:16:00","review":"Been long time customer since 2020. Love the fact the parking around the back, is convenient with complimentary moving dollies available for transporting from my car to the unit. The staff there are so personable and friendly. Can't speak highly enough about them.","source":"Google","submissionTime":"2023-11-16T00:00:00","userName":"yune h."},{"reviewId":"dd1af51b-3773-4310-b8b8-296e09d9f646","range":0,"rating":5,"reply":"Thank you for your kind words, Raydell! We're thrilled to hear that you had a great experience with our service and that our team was friendly and helpful. We appreciate your feedback and look forward to assisting you in the future. Call us at 888-storage if you have any questions or need assistance with your rental! ","replyTime":"2023-11-09T11:40:00","review":"Great service, friendly, no problems,  this was Monday at 3 o'clock, glad to have that guy help us,  awesome job??","source":"Google","submissionTime":"2023-11-08T00:00:00","userName":"Raydell B."},{"reviewId":"a14fa7a9-c426-4596-a96f-0ad9b8152498","range":0,"rating":5,"reply":"Hi Teresita, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yawn! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-07T16:25:00","review":"Yawn was very friendly, informative and and provided amazing customer service. The facility is clean and very accessible and always personable experience they provide to customers! Thank you for always providing the best service hands down!!","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"Teresita W."},{"reviewId":"9393ba5a-6684-4f54-99d0-023819cec32e","range":0,"rating":5,"reply":"Hi Atlantis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yawn over the years! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-07T09:53:00","review":"Yawn was great! Very nice! Been loyal to the Aurora location for over 4yrs now!","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"Atlantis L."},{"reviewId":"6bdcd844-a547-4449-be08-785757a62cf1","range":0,"rating":5,"reply":"Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Vanessa! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-31T14:10:00","review":"Vanessa is so beautiful kind and energetic i love her energy and how descriptive and and thorough she was with introducing u us to our new unit so far a lovely experience","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Michael T."},{"reviewId":"201f426b-dc27-44d9-ac79-62cc2379f5e0","range":0,"rating":5,"reply":"Thank you for the kind words, Diana. We're glad Vanessa was able to help figure out what was the best situation for your needs! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2023-10-19T09:24:00","review":"We needed to make unexpected changes to our unit rentals! Vanessa McComb was great! She listened and figured out the best situation for our needs. We are aware the previous manager has left and we think Vanessa would be a perfect fit for the position. We only just met her and we would be happy if she were the person we dealt with in the future.","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Diana B."},{"reviewId":"867bfbd9-30dd-4577-bd40-a8e162bf1dcf","range":0,"rating":4,"reply":"Hi Luly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-10-04T14:04:00","review":"Good area, clean. Customer representative always called me if my card didnt go through.  Instead of charging late fees.","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"luly m."},{"reviewId":"b3bb61b6-db5f-4fc8-a340-98297ee81335","range":0,"rating":5,"reply":"Hi Tho, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-04T09:48:00","review":"Andrew the Manager and his Assistant Manager were very friendly and super nice when we first walked in asking for a quote of possibly renting out a storage unit. And they were very helpful and had all the proper knowledge and advice of every question we had asked them.","source":"Google","submissionTime":"2023-10-03T00:00:00","userName":"Tho Q."},{"reviewId":"3e40305b-3a3f-4fe1-806e-3892f14aad82","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ask. We are glad Andrew was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-09-30T16:38:00","review":"Great service. Andrew was amazing","source":"Google","submissionTime":"2023-09-30T00:00:00","userName":"Ask M."},{"reviewId":"b121debd-5948-4dbd-a215-c0ff0d36e126","range":0,"rating":1,"reply":"We're sorry to hear this, Ashlea. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 4-9 months depending on the market. Will you please give us a call at 888-storage to discuss what other options we may have for you? ","replyTime":"2023-09-29T15:24:00","review":"Biggest rip off ever. I was with Life storage then they sold to extra-spece. Pay my bills on time every month. Next thing I know my rent on a 7×10 non climate controlled space went from $95 a month to $174 a month. A ridiculous $80 increase. Needless to say I found me another storage company that was more reasonable. Bad business guys bad business, do better extra space","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Ashlea A."},{"reviewId":"005350bc-a3bf-4998-bf86-79cade7616cb","range":0,"rating":4,"reply":"Thanks for sharing your positive experience, Jesse. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-29T15:52:00","review":"Great place. Great customer service from the guy at the  front desk!!!","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Jesse R."},{"reviewId":"e3c45daa-1ca2-4b97-8451-70f7c5af57f1","range":0,"rating":5,"reply":"Thank you for the review, Benita! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-09-30T10:19:00","review":"Staff is super friendly and helpful. I was impressed with the storage units cleanness. How well cared for it is.","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Benita T."},{"reviewId":"1e63d94b-0de9-437a-b778-0bfd7e1cfac3","range":0,"rating":5,"reply":"Hi Nicole, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Andrew! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n\n","replyTime":"2023-09-22T17:04:00","review":"From the very beginning after placing an online reservation, I received a follow up call from Andrew just ensuring everything went swell online. He asked if I had any questions. The customer service that Andrew has provided for my short term usage of the storage was beyond phenomenal. He is very welcoming and knowledgeable. The facility itself is extremely clean easy access, taking our items using the dolly. The elevator was not a long wait. I am sad that I won’t have any further use to this business as I only needed the storage for a short time I recommend 10 out of 10 if you ever have any questions, don’t hesitate to ask any employee there, Andrew, by far has been the best to me and my husband. Thank you so much, Andrew! I wish you the best.","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Nicole W."},{"reviewId":"4638b4fa-d368-494d-9930-b24156159387","range":0,"rating":5,"reply":"Wow, thanks, Anna! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Give us a call at 888-STORAGE if you need any future assistance.","replyTime":"2023-09-11T15:23:00","review":"Andrew, the manager was very friendly, knowledgeable and helpful. The units are very clean and feel safe. Other than the elevators not working at times, the rest of my experience is positive!","source":"Google","submissionTime":"2023-09-11T00:00:00","userName":"Anna K."},{"reviewId":"91021df7-1af0-4c88-9ffb-1134a78e28fd","range":0,"rating":5,"reply":"Hi Billy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-09-04T09:32:00","review":"Andrew really is a customer service rockstar.  I rented online and within minutes Andrew was checking in with me to see if I needed anything.  I didn't of course because he had everything ready.  When I got to the facility my unit was ready with a lock inside waiting for me.  Great execution!","source":"Google","submissionTime":"2023-09-04T00:00:00","userName":"Billy T."},{"reviewId":"64c6b530-d0b9-4af7-93a0-41bf7595b1fe","range":0,"rating":5,"reply":"Thank you for the review, Nancy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-02T16:12:00","review":"The space was clean. The staff are friendly and helpful.","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Nancy C."},{"reviewId":"d0926d34-808e-4306-8b28-53c57f41d235","range":0,"rating":5,"reply":"Hi Shera, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-09-02T16:20:00","review":"At first, I was a little hesitant going from a drive up unit to an indoor, multilevel unit. Boy, am I sold on this company, especially at the location on Xapary Way, cross streets Iliff and 225. Plenty of carts, wide aisles, large elevator, brightly lit and climate controlled! Great security! Easy sign up, great rates, especially web sign-up rates. The manager, whom I dealt with today, and the assistant manager who called me after I signed up online, are amazing people and so customer friendly! Today, Andrew (manager) went out of his way and helped me get back something lost. I already feel well-taken care of. Go, store your stuff here!","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Shera W."},{"reviewId":"bdce7f64-f505-427d-9e5b-d00b2b27c220","range":0,"rating":5,"reply":"Hi Damon, thank you for taking the time to share your experience with us. We know that our customers value secure facilities and super nice staff, so we do our best to make sure we are able to provide that! Please stop by the office if you need anything! ","replyTime":"2023-08-31T07:57:00","review":"I rented a unit online and they left the keys in the unit after hours for me. I met the staff several days after moving into the unit. SUPER NICE people. Easy to rent, and secure.","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Damon L."},{"reviewId":"75826417-5036-4a33-b983-a06f3933c705","range":0,"rating":2,"reply":"We appreciate you taking the time to leave a rating, Cody. We would love to talk to you more about your experience so we can improve next time! Please call us at (720) 477-4849 to provide more details.","replyTime":"2023-08-23T13:24:00","review":"I initially didn't describe my issue out of fear of retaliation, but I suppose I'll find out what my penance will be soon enough. I've been with y'all for not even 3 years and now I pay double what I used to. I already tried calling and Andrew said a rate adjustment, like they used to do when I would call, is no longer a viable option for me. I don't know what has changed but I was still happy in the past when y'all would at least give me some relief, despite the increase. My main issue is with the arbitrary \"market rate\" argument for the skyrocketing rates. I know the cost of maintaining the place hasn't doubled in the last two years. So it's just purely a profit motivation. In a word greedy...  just be honest and say you are increasing rates just because you want more money and stop hiding behind \"market rate\". It almost seems like a cartel when y'all all choose to increase at the same time so no one has any options. The oil industry got busted for this in the early 2000's. It is the antithesis of a free market when y'all do that. I can understand increasing rates over time to some degree. You could at the very least give some slack to long term renters with 100% on time payments for retention purposes. At this rate of increase a 5x10 will be $300-500/mo in 5-10 years. Maybe that is the goal, idk. Another thing I take issue with is the complete lack of warning about the increase, you just simply charge more with no notice. It's like you know it's wrong and hope no one will notice. Yes you can hide behind the \"well you know we update our prices every 8 months\" but we know it's every 8 months so ppl aren't expecting it at the same time of the year every year and you get to increase rates faster over time. Aside from the ludicrous rate of increasing rent this would have been a 5 star review. The place is well maintained, clean and safe. But the increases are untenable. I could at least respect the hustle if you were just more honest  about it and there weren't so many built in tactics to game ppl into paying more as fast as possible.","source":"Google","submissionTime":"2023-08-23T00:00:00","userName":"cody g."},{"reviewId":"75e1b401-302a-425e-9974-c188380f4120","range":0,"rating":4,"reply":"Hi Will, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-08-19T13:46:00","review":"Getting an Extra Space Storage unit, without contact and without hassle was smooth and easy and I like that. And they gave me a free lock. I'm using my own but the thought counted. The only reason I'm not giving 5 stars is because the facility is because I can't access my unit 24 hours a day. Andrew made contact with me on the phone and made sure my move in process went well, which I appreciated. I have yet to me him in person and I have a suspension he is an AI...lol Naw, he is real..lol Andrew Rocks!","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"Will 3."},{"reviewId":"be0f5000-a988-44f7-a6fe-419c873af212","range":0,"rating":5,"reply":"Hi Amy, we appreciate you taking the time to share your experience with us! We agree, our manager Andrew is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future! ","replyTime":"2023-08-08T18:10:00","review":"Andrew is an absolute rockstar. He was communicative and friendly and went above and beyond to make my rental process and move smooth. He recognizes his tenants and was always hard at work and vigilant on the property. I wouldn’t hesitate to use this facility again.","source":"Google","submissionTime":"2023-08-08T00:00:00","userName":"Amy"},{"reviewId":"5c13f815-9b56-43c5-9d30-6bde9731e466","range":0,"rating":5,"reply":"Hi Dana, thank you! Customer service and keeping things easy are top priorities. We are glad Andrew has been awesome to work with. Please give us a call at 888-storage if anything comes up.","replyTime":"2022-11-04T10:30:00","review":"Easy  access  extremely  clean , great price  and excellent  customer service.Andrew is a awesome to work with.","source":"Google","submissionTime":"2023-07-24T00:00:00","userName":"Dana V."},{"reviewId":"5db4f9b0-89ad-4b22-ad5a-1ba1e1bcde98","range":0,"rating":5,"reply":"Hi Kay, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-07-24T09:36:00","review":"Andrew and crew were always extremely helpful and very personable.\nThey helped me with any questions and issues.   1 being where I accidently lost my key. Andrew got me set back up with no issues and helped relieve that stress\n\nThank you guys\n\nHighly recommend this Extra Space location all the way around","source":"Google","submissionTime":"2023-07-24T00:00:00","userName":"Kay E."},{"reviewId":"adb10810-c356-4ba1-89d0-f09ef128a8fb","range":0,"rating":5,"reply":"Thank you for the excellent rating, Robin! We're happy we were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.","replyTime":"2023-07-09T14:36:00","review":"IT WAS EASY AND FUN. I ACTUALLY ENJOYED MY TIME WITH THE MANAGER. THIS IS THE THIRD TIME I HAVE RENTED FROM THIS SPACE. THAT MEANS A LOT THESE DAYS.","source":"Google","submissionTime":"2023-07-09T00:00:00","userName":"Robin l."},{"reviewId":"3888a033-4746-4bd5-8920-b0451e83d75f","range":0,"rating":5,"reply":"Hi Kammy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-06-30T13:56:00","review":"Cheap, super use friendly.\n\nWe needed an emergency place to store 2 items while we were out of state for the last year\n\nWe had debated shipping them. If you sign a waiver, and trust them with a key, they can let shippers in for that purpose as an FYI.\n\nThanks for making our life easy.","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Kammy L."},{"reviewId":"ce39f794-edbf-4b17-98c2-185ef91d3dd8","range":0,"rating":5,"reply":"Hi Josh!Thank you so much for the positive review. We know our customers value clean facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (720) 477-4849 or stop by the facility! ","replyTime":"2023-06-25T14:43:00","review":"Nice clean area. Very helpful","source":"Google","submissionTime":"2023-06-25T00:00:00","userName":"Josh H."},{"reviewId":"3c80970a-d15b-4114-8354-fca4219cd05f","range":0,"rating":5,"reply":"Thank you for the kind words, Cheryle. We're glad Andrew was able to help walk you through the process! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2023-06-21T12:12:00","review":"Andrew in management walked me through every step of the way. Security is great and the units are spacious and clean!!!","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"cheryle s."},{"reviewId":"ff2a825c-9378-4c25-a186-e8a18477264b","range":0,"rating":5,"reply":"Thank you for the review, Rylie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-06-13T15:22:00","review":"AMAZING. The facility is very clean, modern, well secured, and the manager is so hospitable. I rented my unit online, and the manager, Andrew, gave me a ring that afternoon just to welcome me to the location, ask if I needed any help, and was so personable! When I arrived, the effort put into maintaining the grounds, interior, & security of the building was immediately apparent.\n\nIn fact, the experience was so good that my partner, who was helping me move my things into storage here, immediately ended his lease at a different storage place & moved his stuff into here, too! A++","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Rylie P."},{"reviewId":"df20330f-e764-4e52-a9ec-652afa78d75d","range":0,"rating":5,"reply":"Your kind words are appreciated, Donna! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood, and we are thrilled your experience reflects that! Give us a call at (720) 477-4849 if there's anything else you need from us.","replyTime":"2019-05-28T17:58:00","review":"Great place to store your things! Staff are very pleasant and helpful. They went above and beyond my expectations!! The location is great, easy access, very clean!!! Great rates too!!! Climate-controlled, indoor units with great security. Did I tell you how VERY CLEAN this place is? I have 2 units here now and each time the process was easy and a pleasure! I have had several other storage units with different companies in the past and this place beats them all in EVERY WAY!!!  Thank you Extra Space Storage for making these stressful times seem a breeze and I feel my precious belongings are SAFE and SECURE...oh yeah, and CLEAN!! Thank you for maintaining such high standards! Thank you for your great staff as well!! GREAT TEAM!!   I will continue to recommend this facility and this company to everyone!!","source":"Google","submissionTime":"2023-06-09T00:00:00","userName":"Donna H."},{"reviewId":"fd7d3ddd-0f6a-4f38-9f79-ef6917125926","range":0,"rating":5,"reply":"Thank you for the review, Joshua! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-05-02T10:22:00","review":"The customer service with Extra space is always nice to see. Less expensive than store all, more friendly, and cleaner facility how can you go wrong.","source":"Google","submissionTime":"2023-05-02T00:00:00","userName":"Joshua B."},{"reviewId":"2e8c4ab1-b4b9-4fa2-80b3-9a3ab6884fc5","range":0,"rating":5,"reply":"Hi Amber, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-04-29T11:31:00","review":"Very easy process. Clean, quiet, and safe.","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"Amber R."},{"reviewId":"63f9605e-7c08-4683-82bd-c73f37f385de","range":0,"rating":5,"reply":"Hi Luis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-29T11:20:00","review":"Andrew Miller is the best, excellent service, 100% friendly, attentive, the storage space is clean and pleasant.","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"Luis B."},{"reviewId":"8a6e3453-a9c4-4fa3-9b25-a287cbd04dfd","range":0,"rating":5,"reply":"Hi Desiree, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-04-22T12:44:00","review":"Very friendly and thorough staff! It's my first time using storage, and I feel confident that if I have any questions I will be helped. Would definitely recommend to a friend.","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Desiree T."},{"reviewId":"ea95ddcb-a9b7-41e9-8bb5-17b6b0ecb532","range":0,"rating":5,"reply":"Hi Erica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with AJ! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-15T13:47:00","review":"Great experience! Took just a few minutes to set up! Thanks AJ!!","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Erica B."},{"reviewId":"6097d8aa-2248-4888-a77c-8f6c0fbafa4a","range":0,"rating":4,"reply":"Hi Rick, thank you for your review. We're glad Andrew is very nice and helpful with your storage needs. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-04-09T12:53:00","review":"The manager Andrew is very nice and helpful on your storage needs.","source":"Google","submissionTime":"2023-04-09T00:00:00","userName":"Rick B."},{"reviewId":"34153242-1bd6-4fcc-9172-a3bf4d76fae0","range":0,"rating":5,"reply":"Hi Sean, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-07T15:42:00","review":"Andrew at Extra Space made the process to get signed up super easy. We didn't even bother to look at other options after speaking to him. He was incredibly easy to work with and we are excited to get our stuff moved in.","source":"Google","submissionTime":"2023-04-07T00:00:00","userName":"Sean M."},{"reviewId":"2cba89de-67d2-4817-b7a5-27f2460a3427","range":0,"rating":1,"reply":"Cristina, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at 888-storage so that we can learn more about your experience. ","replyTime":"2023-04-07T18:28:00","review":"14750 E 40th aveDenver Co 80239  Horrible service the person who is at the reception the old blonde Deborah  is rude she stole my money and she is a mocker she is a racist person aside it is the most expensive storage that exists here in Colorado","source":"Google","submissionTime":"2023-04-07T00:00:00","userName":"Cristina R."},{"reviewId":"1651d363-bc76-4999-9367-02f8b0d0963a","range":0,"rating":5,"reply":"Hi Laura, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-25T11:35:00","review":"Andrew was very helpful and explained everything about the storage, I got a good deal on the storage. Thanks ????","source":"Google","submissionTime":"2023-03-25T00:00:00","userName":"Laura R."},{"reviewId":"cd511382-caa3-4b88-a451-521dc10ca5cf","range":0,"rating":5,"reply":"Hi, Dawn, Thank you for the 5-star review. We're so happy you had a great experience with Andrew and the team. It's great that they have been kind, informative, and as helpful as can be. Our team is here to help, as always, give us a call at 888-storage if anything comes up. ","replyTime":"2020-07-02T13:27:00","review":"Andrew and the staff  is very personable and easy to communicate with. Andrew is the definition of customer service. The facility is well maintained, never had any issues. I’ve rented from them for a few years now. They are helpful and informative. I’ve had nothing but great experiences with them. Thank you all for being so kind.","source":"Google","submissionTime":"2023-03-23T00:00:00","userName":"Dawn H."},{"reviewId":"52d100e5-f2e4-4a3f-adea-88c606b1c38d","range":0,"rating":5,"reply":"Hi Julian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Security is our top priority and we appreciate that you have trusted us with your belongings! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-03-20T18:23:00","review":"Super easy move in, clean & secure facility, and at a great price!","source":"Google","submissionTime":"2023-03-20T00:00:00","userName":"Julian F."},{"reviewId":"e63d91ea-53dc-4f1a-8976-bbbd5520f137","range":0,"rating":5,"reply":"Hi M, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-02-28T09:24:00","review":"Great","source":"Google","submissionTime":"2023-02-28T00:00:00","userName":"M B."},{"reviewId":"76daad2f-da05-40f9-a1cc-daf027330742","range":0,"rating":5,"reply":"Lisa, we are so happy to hear that we could accommodate you and provide a very easy rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-02-22T14:55:00","review":"Very personable and helpful staff. They made the process very easy ??","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Lisa G."},{"reviewId":"5e7b5929-6b1a-4a5b-98a5-ec02560f4364","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jordyn! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! ","replyTime":"2023-02-16T14:52:00","review":"This storage facility was the only smooth and easy thing about my move! Everybody was nice, the facility was kept clean, and I never had any issues. Thank you for the great experience!","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Jordyn B."},{"reviewId":"17089863-1e98-4f16-9cbf-78cf49817ef8","range":0,"rating":5,"reply":"Thank you for the kind words, Blz. We're glad Andrew was professional and able to take care of your storage needs! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2023-02-09T16:23:00","review":"I just met the District Manager! and Andrew got my unit for me! The process was super easy, super professional and fast. I'm so happy they really saved me and they care about you! You can't go wrong with them.","source":"Google","submissionTime":"2023-02-09T00:00:00","userName":"BLZ"},{"reviewId":"c6203390-14b8-4556-8856-f9601305ca55","range":0,"rating":5,"reply":"Thank you for the review, Shannon! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-02-04T10:38:00","review":"Great place !!\nExcellent staff","source":"Google","submissionTime":"2023-02-03T00:00:00","userName":"Shannon P."},{"reviewId":"7e42a290-d496-48ea-8e6a-59001cb23820","range":0,"rating":5,"reply":"Hello, Gissell. Thank you for the review. We're so glad Andrew  could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-01-29T13:21:00","review":"Andrew provided great service, they were pretty fast. Facility looked well maintained which is a plus!","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Gissell L."},{"reviewId":"5c3afd55-3198-4395-bcec-159c734ae8c3","range":0,"rating":3,"reply":"Thanks for the review, Latea. Our team is always working to improve your experience. If you'd like to give us more details please call 888-storage.","replyTime":"2023-01-26T18:32:00","review":"Staff is really nice and helpful. Corporate is a different story. But thank you employees at the local store","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Latea A."},{"reviewId":"ba29dbcf-8812-41ee-911b-f3250d2a5758","range":0,"rating":5,"reply":"We value your feedback, Sherrie! We are thrilled to hear your experience was positive and that Andrew was a big help throughout your unit transfers. Please accept our deepest condolences. We are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n\n","replyTime":"2019-05-17T15:40:00","review":"Andrew has been a true blessing! I’ve had a storage unit with extra space storage for over 4yrs . I finally got to a point where I need to start dealing with the memories and letting go. My 10x10 unit (downsized from a 10x20)  held my bedroom, kitchen and bathroom; everything else were my daughters and mothers belongings that I could not bare to go through after they passed (2010/2016). Andrew helped me figure out my storage needs, gave me options based on financial needs, and while transitioning into a new unit was in an accident and he helped me figure out how to pro rate vs getting a short term smaller unit until I was able to resume the transition. I have no doubt that Extra Space Storage will ALWAYS be my go to for storage needs. You will always be greeted with a smile. You will always be told the truth. You will always have options that fit your needs by someone who cares. I hope he stays!","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"Sherrie S."},{"reviewId":"2cbd1c79-327a-4ec6-9738-59d00a2027c1","range":0,"rating":5,"reply":"Hi Diseiye, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2023-01-18T10:13:00","review":"excellent service and refreshingly great customer service. Space is clean and parking is always available. Easy access, right off the ramp once you get off highway. It's been a positive experience so far and I will recommend them.","source":"Google","submissionTime":"2023-01-18T00:00:00","userName":"Diseiye I."},{"reviewId":"cd690483-3a9e-44d8-a35a-34a89d643cc1","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Alan. Feel free to stop by the office if you need anything! ","replyTime":"2023-01-15T07:21:00","review":"Amazing staff. Always friendly. Very knowledgeable about the storage industry","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"ALAN M."},{"reviewId":"09c50d45-8205-4f3f-bc13-d08dccc9ba08","range":0,"rating":5,"reply":"Hi Julie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-07T14:37:00","review":"We’ve had our unit for a few months now.  Andrew is always very helpful, the rest of the staff is nice, and the building is clean.","source":"Google","submissionTime":"2023-01-07T00:00:00","userName":"Julie T."},{"reviewId":"00bc7080-405f-47a7-98dd-e3e172a11b32","range":0,"rating":5,"reply":"Thank you for the review, Stephen! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-07T14:40:00","review":"Nice facility with two easy access points for a free unloading depending on where you’re at in the building. We’ve been there a several months and building is always clean. Would be nice if there were a few more handcarts available for peak times but even in that regard they’re better than others places I’ve been. All staff have been friendly and helpful.\n\nI had a recent rate bump that typically comes with dealing with any storage place after a few months. Went in to see if we could get it lowered since current advertised rate was much lower. Didn’t expect to get it all the way down since we moved in during peak times but happy the staff was able to make an adjustment closer to our original rate. Staff was helpful in explaining pricing differences as well. I sought out Extra Space since I’ve had good experiences in other cities/locations and this location has lived up to those expectations.","source":"Google","submissionTime":"2023-01-07T00:00:00","userName":"Stephen S."},{"reviewId":"44661aca-0180-450f-8f7a-25eb8df8727a","range":0,"rating":5,"reply":"Thank you for the kind words, Bridget. We're glad Andrew was able to help answer your questions! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2022-12-27T10:44:00","review":"Clean, professional, and great customer service from Andrew!!! He was very helpful when it came to answering all my questions.","source":"Google","submissionTime":"2022-12-27T00:00:00","userName":"Bridget W."},{"reviewId":"b3f08740-7f05-4377-8157-5b14691825a9","range":0,"rating":5,"reply":"Thank you for the review, Christian! We pride ourselves on having a friendly, accommodating staff and are so happy Andrew was able to assist you! Call us at 888-storage whenever you need us.","replyTime":"2022-12-13T17:59:00","review":"Andrew was extremely professional and courteous. He proactively reached out to me and was very helpful answering all of my questions during move in and move out. 10/10 overall experience.","source":"Google","submissionTime":"2022-12-13T00:00:00","userName":"Christian G."},{"reviewId":"dfded900-09b1-4560-8a0a-cf20553b7ded","range":0,"rating":5,"reply":"Hello, Steven. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-01T11:19:00","review":"Excellent storage facility,  the employees are very helpful .","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"Steven D."},{"reviewId":"86c82a67-b455-4b26-8721-4a7d672b8826","range":0,"rating":5,"reply":"Thank you for the review, Mackenzie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Call us at 888-storage whenever you need us.","replyTime":"2022-12-01T12:13:00","review":"The unit is always clean, and very quite. WE have been moving and downsizing and all the staff have been very courteous.","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"MacKenzie C."},{"reviewId":"7e7fddb1-cd69-472c-b9cf-6ab0d33cddbf","range":0,"rating":5,"reply":"Hi Len, thank you for your review. We're glad our team was courteous, knowledgeable, and friendly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by our office or call us at (720) 477-4849 if you have any questions.\n","replyTime":"2022-09-01T05:55:00","review":"A courteous, knowledgable and friendly staff. Spacious, clean and well ventilated air conditioned storage units.","source":"Google","submissionTime":"2022-11-29T00:00:00","userName":"Len A."},{"reviewId":"15d0d45d-4c24-4544-8a34-2cac5cd8b37a","range":0,"rating":4,"reply":"Thank you for the kind words, Adal-House for Studies, Culture & Publishing! We're committed to providing excellent customer service. Let us know if you have questions at 888-storage.","replyTime":"2022-11-27T13:22:00","review":"It was great experience & easy access with good customer service ?? ??","source":"Google","submissionTime":"2022-11-27T00:00:00","userName":"Adal-House f."},{"reviewId":"1949ef62-7b8c-4692-b9ab-a4945145674c","range":0,"rating":5,"reply":"Hi Ms., thanks so much for your review! We are thrilled to hear your experience was very friendly and pleasant. We're glad Richellann took the time to explain the need for a cylinder lock on your unit and graciously showed you how to use the safety lock. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2019-09-04T09:59:00","review":"I visited the store today and had a very friendly and pleasant experience with with Richellann I needed some assistance with my storage unit and my lock. Richellann took time to explain the need for a cylinder lock on my unit. And she graciously showed me how to use the safety lock.","source":"Google","submissionTime":"2022-11-24T00:00:00","userName":"Ms. E."},{"reviewId":"d3f1634f-871b-4d93-bdfb-ecf03b29c6cc","range":0,"rating":5,"reply":"Hello, K. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-22T11:47:00","review":"Great facility and friendly, helpful staff!","source":"Google","submissionTime":"2022-11-21T00:00:00","userName":"K “."},{"reviewId":"bf64abeb-9340-409f-86ed-fa81e4f078a7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Giovani! We're so happy to hear our manager was able to make your rental process a breeze! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2022-11-19T12:58:00","review":"Richellann was an amazing help with my storage needs. When on the go she got me in and out in a breeze answering all my questions and smiling the whole time! Thank you again!","source":"Google","submissionTime":"2022-11-19T00:00:00","userName":"Giovani M."},{"reviewId":"4489141d-4381-4e9f-bed1-8f32ca67949c","range":0,"rating":5,"reply":"Hi Meredythe, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew and Richellann! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-19T12:29:00","review":"Andrew and Richellann were absolute delights! They are good and kind. Best to y’all!!","source":"Google","submissionTime":"2022-11-19T00:00:00","userName":"Meredythe O."},{"reviewId":"f58297fb-85bb-462f-8f95-e18b1100f371","range":0,"rating":5,"reply":"Hi Julia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! We are thrilled that we earned your recommendation.  Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-18T16:19:00","review":"Andrew has been the absolute best!!\nHe is so helpful and knowledgeable. Not to mention just a very nice person!\nI would highly recommend using this lace for all of your storage needs!\nSimply the best!","source":"Google","submissionTime":"2022-11-18T00:00:00","userName":"Julia J."},{"reviewId":"7f588a21-3cc6-41af-8728-244cf28d96dc","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Jawana! We're glad Andrew and Richellann have been extremely professional, knowledgeable, and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2022-11-18T10:16:00","review":"I've been a renter unit 2125, with Extra Space Space Storage for several years.  Andrew and Richellann the current managers, have been extremely professional, knowledgeable, helpful, considerate, and excellent customer service.\n\nThe facility is always clean. I would refer others to Extra Space Storage.\n\nI would like to thank the entire staff of Extra Space Storage for all you help over the years.\n\nSincerely;\n\nJa Wana Botello","source":"Google","submissionTime":"2022-11-17T00:00:00","userName":"Jawana B."},{"reviewId":"83186bea-6b10-44b3-bb9d-130940a7ea69","range":0,"rating":5,"reply":"Thank you for the positive feedback on your storage experience, M. We're thrilled you had a positive experience with Richellann at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-11-15T16:10:00","review":"Richellann Bandoo was friendly and professional. She guided me through the process with my best interest in mind. The property and units are clean and the prices are reasonable.","source":"Google","submissionTime":"2022-11-15T00:00:00","userName":"M K."},{"reviewId":"80579f19-b201-491b-b3d4-71a93f6ce8cb","range":0,"rating":4,"reply":"Thanks for your feedback, Steven. We are sorry to hear that we lost your business due to a rate increase. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.","replyTime":"2022-11-15T10:38:00","review":"Great customer service but they hiked the prices almost 50% after only three months, so I left!","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Steven T."},{"reviewId":"e8537ed4-75b0-465d-abdd-eab6079f6dcb","range":0,"rating":5,"reply":"Hi Kathy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2022-11-11T18:42:00","review":"I have been extremely pleased with the service and attention I have been given. Quick to respond to any questions I have. I am unsure of the spelling of her name, so will just say R, for security reasons as well. She is a gem and is always a bright spot in my day when I stop in to check my units. so helpful and always so positive. A (the manager) is great too! Great staff! clean units and building too. I am glad I chose Extra Space storage to rent from! 10 stars in my book!","source":"Google","submissionTime":"2022-11-11T00:00:00","userName":"Kathy O."},{"reviewId":"45b314a7-88b5-4fa4-b559-054aae238c13","range":0,"rating":5,"reply":"Thank you for the kind words, Jorge! We're committed to providing excellent customer service. If you have any questions, let us know at 888-storage.","replyTime":"2022-11-10T10:02:00","review":"Great guys amazing customer service","source":"Google","submissionTime":"2022-11-09T00:00:00","userName":"Jorge F."},{"reviewId":"3bec19a8-258a-4cdb-a12b-6d2e4ed9bf1e","range":0,"rating":4,"reply":"Hi Mike, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2022-11-08T12:06:00","review":"Very close to my place and very clean inside. Easy access to get in and clean elevators. I accidently purchased two storage units, due to my ignorance, but was called the next day to ensure that's what I wanted, which it wasn't. He took care of me and explained everything on his I would get refunded. The ONLY thing I can think of as a con is that the for I go in only has a couple dollies and people love to sweep out of throw out garbage leaving screws and sharp objects that can puncture your tire BUT the staff usually has the area very clean! I blame the people renting the units or just people dropping off their garage. I have two units and am very satisfied. Is there a map of the units? I had to search for mine at first but probably didn't see the map online.","source":"Google","submissionTime":"2022-11-08T00:00:00","userName":"Mike H."},{"reviewId":"72907644-e8f0-4056-935f-5fc655daf218","range":0,"rating":1,"reply":"We are sorry to hear this, Amy! Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we, along with a lot of other storage companies, are strictly month-to-month leasing. We mail a notice 30 days in advance to the address on file. You can find this info in your lease under TERM, MONTHLY RENTAL AMOUNTS, AND OTHER CHARGES section 3). Please contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.","replyTime":"2022-11-05T12:32:00","review":"Do not rent here unless you pay for a year upfront, otherwise they'll have you sign a contract for one rate and then charge you another rate without notice, at their discretion.\nManagement is incapable of telling you where this loophole language is in their ONE page contract  but they are all too happy to not mention it when you sign up!\n\nTHEY SENT NO NOTICE WRITTEN OR OTHERWISE! And they increased the rate nearly 20% after only 3 months!!","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"Amy R."},{"reviewId":"43ecf56e-2ace-438b-a94b-78433581ac90","range":0,"rating":5,"reply":"Thank you, Mr. J.! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-04T15:18:00","review":"Good outfit. Well lit and safe facility, kept clean and tidy. Reasonable prices. Friendly and helpful staff. Online setup and unit management is a major plus. Move out process was a breeze.","source":"Google","submissionTime":"2022-11-04T00:00:00","userName":"Mr. J."},{"reviewId":"98ce070a-cdaf-4cd8-a36a-780c4f08ee31","range":0,"rating":5,"reply":"Thank you for the kind words, Sharon. We're glad Andrew was able to help! We are thrilled to hear your experience was positive and are excited to have you as a customer! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2022-11-04T13:36:00","review":"I haven't visited the location yet, but the online sign up was super simple. I really appreciated Andrew, the store manager, reaching out to me to make sure I knew how to access my unit once I got there.","source":"Google","submissionTime":"2022-11-04T00:00:00","userName":"Sharon A."},{"reviewId":"94758ed1-6afb-4c5f-8bfc-447b53f5d703","range":0,"rating":5,"reply":"Hi Dana, thank you! Customer service and keeping things easy are top priorities. Reach out if you need us. ","replyTime":"2022-11-04T10:26:00","review":"Easy  access  extremely  clean , great price  and excellent  customer service.","source":"Google","submissionTime":"2022-11-02T00:00:00","userName":"Dana V."},{"reviewId":"5c46e25a-6fa9-4704-aec9-93815a248d96","range":0,"rating":5,"reply":"Hi C., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2022-11-01T09:41:00","review":"Great staff, secure facility, hands down the easiest process to rent a unit!  I have used other facilities and after this great customer service and the quality of the facility, this will be the only storage place we use!   The reviews are excellent as the customer service speaks for itself once you do business with them!","source":"Google","submissionTime":"2022-11-01T00:00:00","userName":"C. L."},{"reviewId":"c75e2865-cecd-413c-9c90-26a32fa1c0ff","range":0,"rating":5,"reply":"Hello, Jeremiah. Thank you so much for being a loyal customer, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (720) 477-4849. ","replyTime":"2022-10-26T12:14:00","review":"GM is awesome! Had storage for 2 years and never had issues.","source":"Google","submissionTime":"2022-10-26T00:00:00","userName":"Jeremiah G."},{"reviewId":"27876c85-8ba8-4f48-a4c8-3dfb32f2387a","range":0,"rating":5,"reply":"Hi Greg, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-10-25T14:52:00","review":"Great people and staff. Super friendly. Place clean and nice.","source":"Google","submissionTime":"2022-10-25T00:00:00","userName":"Greg M."},{"reviewId":"825385a9-7fb4-4114-9ea6-fdb2633b1248","range":0,"rating":4,"reply":"Hi Linda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. If you have any questions, let us know at 888-storage.","replyTime":"2022-10-20T09:03:00","review":"Always clean and easy access. Management responsive","source":"Google","submissionTime":"2022-10-19T00:00:00","userName":"Linda J."},{"reviewId":"70bd2de0-aae8-4421-a970-de1e7248889d","range":0,"rating":5,"reply":"Estefany, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-10-19T09:13:00","review":"great experience, very thorough service at a great price!","source":"Google","submissionTime":"2022-10-18T00:00:00","userName":"Estefany D."},{"reviewId":"105e189d-5a02-4fe3-acc0-d22b5fba8164","range":0,"rating":5,"reply":"Thanks for the kind words, Tiago78! We're glad Richellann was great. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.\n","replyTime":"2022-10-14T13:39:00","review":"Richellann was great! She gave us the best customer service!! Highly recommended!!","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Tiago78"},{"reviewId":"e780cfa0-a0d5-45c9-a081-b855e5cc8a68","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"This lady is so racist and disrespectful. She does not do her job, not professional and rude. We went in today and she was yelling like crazy at us, said we needed google translate, and threw my phone back at me. I have never had an experience like this before and I have been a loyal customer now for years. This is absolutely not okay. I am in contact with my lawyer because she decided to share my personal information with others!","source":"Google","submissionTime":"2022-09-14T00:00:00","userName":"karina i."},{"reviewId":"098caccc-5c50-4b8c-8461-87bacdbd67fb","range":0,"rating":5,"reply":"Thank you for the kind words, Jerry! We're committed to providing excellent customer service and helpful staff. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-09-14T17:40:00","review":"Great costumer service by Richellann the store manager, very helpful!!","source":"Google","submissionTime":"2022-09-14T00:00:00","userName":"Jerry R."},{"reviewId":"cd107e9d-a5bb-4a45-8c8c-869acab0f3b5","range":0,"rating":1,"reply":"Donna, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience with Richellann did not reflect that. We value your comments and will use them to make improvements in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. ","replyTime":"2022-08-10T15:28:00","review":"The storage space is clean and meets my needs HOWEVER, when I arrived for the first time,  I went to the office, identified myself as a new customer and asked for assistance in finding my unit. Richellann helped me with entrance code, and after realizing my mistake as to the location, she directed me to the correct location of my unit. I was unable to open the unit; I went back to the office and she said, \"Pull the green tag, then step on the handle\". I did that - nothing. I went back again and she said, \"Well, did you pull the lever\" She then said she would accompany me to the unit but then said she would meet me at the unit as she had to take a call. I was able to open the unit but no key. When Richellan arrived, she said she's have to go to the office for a key/ lock. I said that if she had given me complete instructions on how to open the unit, my numerous trips to the office could have been avoided. As she was heading to the elevator, I heard her say I must have awakened on the wrong side of the bed today and then used an expletive. When I brought this to her attention, she said she wasn't talking to me despite the fact that the facility was EMPTY. I was never greeted as a new customer, no thank you for renting from us etc. Unacceptable behavior and treatment of a customer","source":"Google","submissionTime":"2022-08-08T00:00:00","userName":"Donna S."},{"reviewId":"9dda9a0d-b8ef-449c-96f1-78c06de249c8","range":0,"rating":4,"reply":"Thank you for the kind words, Darel! We're glad our team is very fast and helpful. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-08-07T07:05:00","review":"I just moved my stuff in the customer service is very fast and helpful.","source":"Google","submissionTime":"2022-08-06T00:00:00","userName":"Darel H."},{"reviewId":"15cfe31c-3728-4332-8807-cb4adc4b6fcf","range":0,"rating":4,"reply":"Hi Dianne, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-25T15:29:00","review":"I have rented a very small space in Extra Space Storage for a number of years. The property was always clean and well kept on the rare occasion I visited. I moved out because some months ago they almost doubled my rent. It was a small space and they were charging $85 per month.","source":"Google","submissionTime":"2022-07-22T00:00:00","userName":"Dianne D."},{"reviewId":"d4610793-3bb4-44bc-8baf-62234a9efda6","range":0,"rating":5,"reply":"Hello, Eric. Thank you for the 5-star review! We're so happy Richellann could help. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-07-19T09:17:00","review":"Richellann was fantastic, friendly and knowledgeable, great attitude and gave exactly what we wanted","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Eric S."},{"reviewId":"05752c55-368a-4b55-a3ca-0e5027bdb619","range":0,"rating":1,"reply":"Hi J, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.\n","replyTime":"2022-07-19T10:40:00","review":"The ultimate bait and switch. They offer a special to get you in the door and then increase your rental rate every 2-4 months. This is the 4th time in less than 2 years I've had to dispute these outrageous charges. GREEDY is the only word to describe this entire company. I'm now paying more than double what I originally signed up for in 9/2020 due to \"market rates\"\nLearn how to effectively keep customers by doing an annual increase and charging new renters the appropriate market rate. Looking to move out of here ASAP","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"J L."},{"reviewId":"5b15e5a7-b248-40fa-a0cf-7f5fcd516c4c","range":0,"rating":5,"reply":"Hi Dani!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (720) 477-4849 or stop by the facility! ","replyTime":"2022-07-19T09:58:00","review":"Great customer service. Easy move in and move out process.","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Dani S."},{"reviewId":"57a3629d-878d-497e-be2a-f92cb9dcc257","range":0,"rating":5,"reply":"We think Andrew is great too! Thanks for the positive review, Tracey. We're glad he is always friendly and kept the grounds clean. Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-07-17T09:17:00","review":"Andrew is great, always friendly. He kept the grounds clean. Thank you forralways helping me with any questions. EXTRASPACE STORAGE ON ILIFF AND XANADU IS THE SPOT!!!","source":"Google","submissionTime":"2022-07-16T00:00:00","userName":"Tracey B."},{"reviewId":"8c9e7975-375e-4688-aa57-ce16aecb75be","range":0,"rating":5,"reply":"Hello, J.c. Sanders. Thank you for the review. We're so glad we could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2022-07-02T15:54:00","review":"I was very pleased to find a location near my home that had easy access and was a very clean facility.","source":"Google","submissionTime":"2022-07-02T00:00:00","userName":"J.C. S."},{"reviewId":"33162912-5005-4c13-8765-11c44b1294ed","range":0,"rating":5,"reply":"Thank you for the kind words, Amanda. We're glad Amanda was super helpful, kind, and patient! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2022-07-01T10:08:00","review":"Great place! Amanda in the office is super helpful, kind, and patient. The new manager is great. Definitely recommend.","source":"Google","submissionTime":"2022-06-30T00:00:00","userName":"Amanda F."},{"reviewId":"207586b5-4ad6-43a7-8a15-c657c5015b19","range":0,"rating":5,"reply":"Hi Trizton, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-06-30T13:11:00","review":"Awesome service. Started online, was able to set up everything in about 10 minutes and immediately access my unit even though it was after 8pm. The employee I spoke to over the phone was able to resolve the only issue I had in no time at all! The manager is extremely friendly. Sometimes the units run a little more pricey but imo it's worth it here. The outside trash area is kinda a hot mess but that's not an easy issue to solve in this location so please be patient with them!","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"Trizton D."},{"reviewId":"43e1be5f-2f59-4cac-8491-be8355ff1987","range":0,"rating":5,"reply":"Trustatry, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-06-25T13:04:00","review":"Great customer service, great price and very close to where I live.  Everything was just perfect.","source":"Google","submissionTime":"2022-06-25T00:00:00","userName":"Trustatry"},{"reviewId":"7e13869f-f305-44a0-a04a-190b801eda6c","range":0,"rating":5,"reply":"Thanks for the kind words, Tara! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.\r","replyTime":"2022-06-24T09:51:00","review":"They have always gone above and beyond to help in any way possible, and are always very friendly. The facility is very clean, and I recommend them to anyone looking for, EXTRA SPACE...","source":"Google","submissionTime":"2022-06-23T00:00:00","userName":"Tara J."},{"reviewId":"66083403-1e59-4629-a6aa-91e95d9654de","range":0,"rating":5,"reply":"Thank you for the kind words, Dahlia. We're glad Andrew was courteous, helpful, and answered all your questions! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-06-12T08:21:00","review":"Andrew, the Facility Manager, was courteous and helpful. He answered all of our questions and assisted us with our very specific needs with ease. He was patient and friendly throughout our conversation. In a world where customer service is not always as valued, I was pleasantly surprised.","source":"Google","submissionTime":"2022-06-11T00:00:00","userName":"Dahlia E."},{"reviewId":"676699e6-edc2-414e-8ee8-49ebf4f0cbcd","range":0,"rating":5,"reply":"Thank you for the kind review, Justin. We're glad Amanda was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2022-05-03T09:27:00","review":"Amanda was very helpful in my purchase even though I didn't have a unit there.","source":"Google","submissionTime":"2022-04-30T00:00:00","userName":"Justin C."},{"reviewId":"b648b9b0-94f2-4e0a-8786-fa1986b01dd9","range":0,"rating":5,"reply":"Thanks for the awesome review, Eli! We work hard to meet the expectations of our customers, and we're happy to hear Jane hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2022-04-30T14:21:00","review":"Big thank you to Jane and the extra space storage team for making my rapid rental super easy! Highly recommend extra space storage.","source":"Google","submissionTime":"2022-04-29T00:00:00","userName":"Eli"},{"reviewId":"f341328d-640c-4ee6-a633-7952e7e52a82","range":0,"rating":5,"reply":"Thank you for the kind words, Larry! We're committed to providing excellent customer service. We are always available at 888-storage to help!\n","replyTime":"2022-04-17T15:55:00","review":"AA real nice experience","source":"Google","submissionTime":"2022-04-17T00:00:00","userName":"Larry R."},{"reviewId":"14a226d5-e82a-48e5-be7b-c80b51909c4e","range":0,"rating":5,"reply":"Hi Brooklyn!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (720) 477-4849 or stop by the facility! ","replyTime":"2022-04-15T08:37:00","review":"My number one rental space I will always come back to extra storage space!","source":"Google","submissionTime":"2022-04-14T00:00:00","userName":"BROOKLYN B."},{"reviewId":"8cf42a64-a4e6-486d-87db-acc5a72a8d1d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Alesha! We're so happy to hear Amy was able to make your rental process hassle free! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-03-27T12:24:00","review":"I would recommend this location to everyone. I have never had such a smooth and wonderful experience as I did with this place. Amy who was the manager was extremely helpful and gave incredible customer service.","source":"Google","submissionTime":"2022-03-26T00:00:00","userName":"Alesha S."},{"reviewId":"b7e6aed4-bd1a-4a14-90ef-5bd5eacf9ec5","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I do no bussniss with this place. Must have been driving by or parked close to this place","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"Jeremy J."},{"reviewId":"ecae59b7-ef49-451a-b26c-c92a4b4b761a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Bitaniya! We're so happy to hear Amy was able to make your rental process quick! Your recommendation means the world to us! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2022-01-19T11:57:00","review":"Amy was amazing, she gave me an excellent and quick service, thank you ??\nI recommend Extra Space Storage to everyone","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"Bitaniya M."},{"reviewId":"07c76afc-f081-4bed-83f7-c5513e10b4d8","range":0,"rating":5,"reply":"Thanks for the kind words, Rachel! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Amy reflects that! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions! \n\n","replyTime":"2021-12-19T14:03:00","review":"I would give Amy and her facility a thousand stars if I could! She was so helpful, staying past office hours to ensure that I was able to make my reservation payment and that my property wasn't stuck unsecured outside. In addition to providing service above and beyond normal hours, she was exceptionally kind and understanding, and ensured I knew where everything was, that I was able to access the building with my new code, and where to look at my account info online if I had any questions. The facility was very clean, well lit, and well maintained, providing a sense of safety that my belongings would stay secure and that staff stays aware of their building in all aspects. I am looking forward to renting here indefinitely if my first impressions are indicative of their usual level of service! Gold stars all around!","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Rachel K."},{"reviewId":"fed78461-8e53-4e27-b034-cfa33524157d","range":0,"rating":5,"reply":"Thanks, Caleb! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-12-16T14:47:00","review":"Extra storage space is wonderful. Convenient and very personal thank you for all the help","source":"Google","submissionTime":"2021-12-14T00:00:00","userName":"Caleb W."},{"reviewId":"260e8bb4-e778-427e-b017-e9d568779b2f","range":0,"rating":5,"reply":"Hi Treg, thank you for your review. We're glad our team is always very friendly and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-12-01T15:15:00","review":"Always very friendly and helpful","source":"Google","submissionTime":"2021-12-01T00:00:00","userName":"Treg P."},{"reviewId":"a96176f8-3453-46aa-813e-5177cff3c8d9","range":0,"rating":5,"reply":"Thank you for the kind words, Richard. We're glad our team was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2021-11-21T14:20:00","review":"Great staff to help you","source":"Google","submissionTime":"2021-11-20T00:00:00","userName":"Richard W."},{"reviewId":"5f659a27-756a-41f7-a1b1-e540c25041b1","range":0,"rating":5,"reply":"Thank you for the kind words, Stephanie! We're committed to providing excellent customer service. We're glad our team was very helpful and answered all your questions. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-11-13T14:13:00","review":"Great customer service very helpful answerd all my questions","source":"Google","submissionTime":"2021-11-13T00:00:00","userName":"stephanie s."},{"reviewId":"507be26e-44e0-464c-8318-bdb6af425568","range":0,"rating":5,"reply":"Thank you for the kind words, Patricia. We're glad Alecia was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2021-10-21T13:32:00","review":"Great customer service at this facility! Alecia was friendly, informed, and responsive. Thank you for all of your help!","source":"Google","submissionTime":"2021-10-21T00:00:00","userName":"Patricia H."},{"reviewId":"8f341ef3-f5ae-4c84-8600-1653da0c80c2","range":0,"rating":5,"reply":"Hello, Nick. Thank you for the 5-star review! We're so happy we could help. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-10-15T13:28:00","review":"Had a unit here in 2018. Great experience. Friendly staff, clean environment, great customer service. Would definitely do business here again.","source":"Google","submissionTime":"2021-10-15T00:00:00","userName":"Nick B."},{"reviewId":"e166eaa1-08ce-4f7c-bb41-3c60f5d96e6f","range":0,"rating":5,"reply":"Thank you for the kind words, Jake. We're glad Alicia was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2021-10-15T11:39:00","review":"Alicia's awesome and helped me get a new set of keys after mine were stolen from my truck. Thanks Alicia!","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Jake N."},{"reviewId":"94e4b69f-d8a6-47e9-9c60-d4944c3b5af3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Alicia was absolutely amazing she was friendly and patient with me","source":"Google","submissionTime":"2021-10-09T00:00:00","userName":"Jade D."},{"reviewId":"599723cf-e310-4835-af34-28ddd1dce367","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Stephan. We're committed to being your go-to stop for all your local storage needs! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-23T07:29:00","review":"Love them","source":"Google","submissionTime":"2021-09-23T00:00:00","userName":"Stephan A."},{"reviewId":"e6046ebc-61c5-4525-898e-c9a4a6b60904","range":0,"rating":5,"reply":"Hi Ester, we appreciate you taking the time to share your experience with us! We agree Alecia and Steven are such an asset to our team! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-09-13T12:55:00","review":"I have never written a google review. I needed to express my gratitude to Alecia and Steven. Their work ethic and professionalism are far and beyond. They’re truly some amazing individuals and are both valuable assets to the Extra Space team. Thank you for your outstanding service! Without going into great detail, these two have demonstrated superior quality of service and that they truly care for their clientele. It was a pleasure to have done business with you both.","source":"Google","submissionTime":"2021-09-06T00:00:00","userName":"Ester H."},{"reviewId":"1a915c86-de24-4328-84ce-db6c2b2d612b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The property manager here was amazing. He was more than helpful and made sure my request to get my lock fixed was handled in a very timely manner. I only store with this company for their amazing customer service and clean facilities. You shouldn't store anywhere else!!","source":"Google","submissionTime":"2021-08-30T00:00:00","userName":"Camilo C."},{"reviewId":"78de5096-e552-4c46-af87-7f0dc44b3a96","range":0,"rating":5,"reply":"Thank you for the excellent rating, Alex! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-08-30T12:20:00","review":"Professional, courteous, easy, and staff was very helpful.","source":"Google","submissionTime":"2021-08-30T00:00:00","userName":"Alex C."},{"reviewId":"6a2cf39c-0b82-4f4d-9b39-70056fb136c3","range":0,"rating":5,"reply":"We think Steven is great too! Thanks for the positive review, Jason. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-11-28T12:56:00","review":"Just want to take the time to say that the customer service i recieved from Steven was exemplary!\n\nEvery experience i have had with the staff at ESS has been excellent but Steven when above and beyond for me which was more than appreciated.\n\nThank you Steven!!","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Jason L."},{"reviewId":"185244c1-dbf5-41cc-bad5-c03573a2f267","range":0,"rating":4,"reply":"Hi Lorna, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-05-10T14:50:00","review":"The pros:\nLove the price, love the cleanliness.\nThe Cons:\nThere is no direction on how to find your storage.  Numbers signs like 1 - 10 this way would help  ALOT!!","source":"Google","submissionTime":"2021-05-09T00:00:00","userName":"Lorna M."},{"reviewId":"3bff8bdc-a4f6-4576-80e9-1d41e089071f","range":0,"rating":5,"reply":"Thanks, Brooklyn! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-10T10:46:00","review":"Super friendly. Wonderful staff. Helped my move be easy and convenient.","source":"Google","submissionTime":"2021-05-08T00:00:00","userName":"Brooklyn P."},{"reviewId":"5bd17aff-bfc8-4ddd-92dd-676002a83b50","range":0,"rating":5,"reply":"Hi Sinh, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-05-02T10:22:00","review":"Clean and friendly management.","source":"Google","submissionTime":"2021-04-30T00:00:00","userName":"Sinh T."},{"reviewId":"758a98df-b284-4f82-a663-623470c70337","range":0,"rating":5,"reply":"Thanks for the great review, Lane! We're glad Natalie went above and beyond to help you with your storage needs. Please call us at (720) 477-4849 if you have any questions!","replyTime":"2021-04-28T08:28:00","review":"Natalie always got goes above and beyond to help. It's a warm and friendly environment","source":"Google","submissionTime":"2021-04-25T00:00:00","userName":"Lane E."},{"reviewId":"2a1bd019-3a18-43ff-ae62-814565d46e8c","range":0,"rating":5,"reply":"Thanks for the positive review, Joubin! We are glad you had a great experience with David. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-04-17T14:13:00","review":"David does an amazing job running this place! Definitely recommend this place!","source":"Google","submissionTime":"2021-04-14T00:00:00","userName":"Joubin A."},{"reviewId":"263ef2e9-6202-4691-8e2c-e4645bbd743e","range":0,"rating":4,"reply":"Thank you for taking the time to leave a positive rating, Emily. Don't hesitate to reach out to us at 888-storage if you need anything!? Our team is happy to help!","replyTime":"2021-04-07T14:28:00","review":"Nice storage units, friendly staff, works for my storage needs. I like the fact that the storage units are in doors as well.","source":"Google","submissionTime":"2021-04-06T00:00:00","userName":"Emily D."},{"reviewId":"0b290370-761a-4deb-a7dd-1db0dd2c3500","range":0,"rating":5,"reply":"Thank you for the kind words, Melissa. We're glad Natalie was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2021-04-05T10:29:00","review":"Natalie was extremely helpful securing a space and answering all my questions!! Very easy process, glad I brought my business here.","source":"Google","submissionTime":"2021-03-30T00:00:00","userName":"Melissa H."},{"reviewId":"905fccc1-27de-40be-96fb-9bb6243345f0","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Vanessa! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.","replyTime":"2020-03-06T18:34:00","review":"I highly recommend getting a storage unit at this location. Staff member Natalie is awesome and very friendly as well as very informative.  location is really clean! Highly recommend this location.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Vanessa B."},{"reviewId":"d9217d04-346a-4105-a54c-370d0fb8d6fd","range":0,"rating":5,"reply":"We're so happy you feel good about your rental, Jose. We are thrilled you had a great experience with Natalie! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-03-09T15:02:00","review":"Great service from Natalie musil,  she was friendly and very helpful and made getting a new unit very easy to do so far the experience here has been  great overall and I plan on staying here for a while longer.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Jose B."},{"reviewId":"cb530063-204e-41af-afae-7f0f94f8efd1","range":0,"rating":5,"reply":"Thank you for the kind words, Amy! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-03-05T18:58:00","review":"So friendly and helpful! I truely enjoy renting here.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Amy S."},{"reviewId":"6ff6452a-c63d-4a9e-a359-9063b707e580","range":0,"rating":5,"reply":"Thank you for the kind words, Timothy. We're glad Natalie was very kind and helpful! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for choosing Extra Space Storage for your storage needs. Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2021-03-08T11:26:00","review":"Natalie was very kind and helpful, especially when 1 customer was using half of the carts available and wouldn't relinquish any of them. I am on a crew of professional movers so the carts are important to the flow and timely fashion of my job, and the employees were understanding and quick. Would rent here on my own time and will be referring future customers. Thanks guys!","source":"Google","submissionTime":"2021-02-28T00:00:00","userName":"Timothy H."},{"reviewId":"d31e3668-3a8d-40ff-843e-b105e270eced","range":0,"rating":5,"reply":"Thank you, Chad. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-02-26T15:55:00","review":"Amazing staff, super helpful and friendly, staff went above and beyond to help me","source":"Google","submissionTime":"2021-02-25T00:00:00","userName":"CHAD B."},{"reviewId":"0a17b899-8b0c-4774-9d74-818dbace3aee","range":0,"rating":5,"reply":"Damon, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-25T08:51:00","review":"Clean..organized..friendly...great prices..","source":"Google","submissionTime":"2021-02-19T00:00:00","userName":"Damon P."},{"reviewId":"9c67f3aa-3822-452d-95ad-852df7e40ebf","range":0,"rating":5,"reply":"Thank you, Larry Dale. We're thrilled you had a positive experience with Natalie! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2021-02-15T15:36:00","review":"Natalie was very helpful.  Great location.","source":"Google","submissionTime":"2021-02-02T00:00:00","userName":"Larry D."},{"reviewId":"afdadc85-01dd-4028-aac1-f575c36a37e4","range":0,"rating":5,"reply":"Hi Anthony, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-27T11:35:00","review":"Very clean and well kept.  The staff is friendly and amazing.  Great prices for a good location.","source":"Google","submissionTime":"2021-01-26T00:00:00","userName":"Anthony G."},{"reviewId":"5f3fb591-b7fd-4db3-aeef-096353412b9c","range":0,"rating":5,"reply":"Hi Zach, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-01-20T10:21:00","review":"Great staff, helpful and friendly. Had a miscommunication about clearing the storage out and was charged after leaving but they were willing to let me come settle everything and get a refund! Would recommend!","source":"Google","submissionTime":"2021-01-19T00:00:00","userName":"Zach S."},{"reviewId":"bccca31c-4c8d-49a9-9a47-c0731aa5b5d4","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Lisa! Security is our top priority and we appreciate that you have trusted us with your belongings!  We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-11-21T09:30:00","review":"Love this facility and super easy to use! Second time using them and will probably use them again in the future. Safe, secure, climate controlled and everyone super helpful every step of the way.","source":"Google","submissionTime":"2020-11-20T00:00:00","userName":"Lisa M."},{"reviewId":"03f7e175-b9c8-4bb2-ac98-44d937065f28","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to reach out at 888-STORAGE if you need anything, Gadiel! ","replyTime":"2020-11-13T09:22:00","review":"I love this location and this company.. they do everything they can for their customers.. others don't compare.. I've been with them for a little over 3 years.. they even waived late fees for a bit for customers struggling due to the pandemic.. why would I go anywhere else..","source":"Google","submissionTime":"2020-11-12T00:00:00","userName":"Gadiel T."},{"reviewId":"f08bfe62-e954-4fa3-a741-120588b2a70f","range":0,"rating":5,"reply":"Niki, we are so happy to hear that Natalie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call 888-STORAGE if you have any questions.","replyTime":"2020-10-25T09:46:00","review":"Just got a space for our nonprofit and Natalie was absolutely incredible. Hands down the best deal that we could find and the space was immaculate","source":"Google","submissionTime":"2020-10-24T00:00:00","userName":"Niki Z."},{"reviewId":"2e500ffb-2928-46a1-8f56-967ce84f84f8","range":0,"rating":5,"reply":"Thank you for the kind words, Adam. We're glad Natalie got you in and out in no time and verified that you were who you said you were. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything. ","replyTime":"2020-10-20T08:18:00","review":"So I miss placed my gate code and information to get to my unit and let me tell you the staff here is amazing Natalie got me in in no time and even verified to make sure that I was who I said I was!! that goes along way and ensuring the safety of my valuables means a lot to me these girls are awesome and hot go see for yourself and get a unit while your at it ????","source":"Google","submissionTime":"2020-10-20T00:00:00","userName":"Adam G."},{"reviewId":"0f973dfa-677d-49a4-975a-902969c44835","range":0,"rating":5,"reply":"Hi Lynn, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything. ","replyTime":"2020-10-17T16:01:00","review":"Friendly staff. Efficient check-in. Nice and clean facility****.","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"Lynn S."},{"reviewId":"a12bbcf4-3439-4e1d-9cc7-db9ad9c1bfb2","range":0,"rating":5,"reply":"We appreciate the review, Carol. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-10-16T19:15:00","review":"Very nice clean storage with excellent customer service by Natalie!","source":"Google","submissionTime":"2020-10-16T00:00:00","userName":"Carol V."},{"reviewId":"725d52b5-80e9-4347-aa19-ba9c9d42e64a","range":0,"rating":5,"reply":"We're proud to serve customers like you, Sarah Gypsy Mcgrew! Thanks for leaving us a rating. Call us if there is anything else we can do to assist you!? \n","replyTime":"2020-08-04T14:10:00","review":"I'm so impressed with their customer service they make it effortless to get your unit. No contact  necessary.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Sarah G."},{"reviewId":"94fffbbd-bb15-4660-8ce8-a5d7e99c56e4","range":0,"rating":5,"reply":"Hi Jt, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Michelle reflects that. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-14T11:50:00","review":"Michelle is absolutely ?? the best. Very knowledgeable and friendly. Will only be doing business with her . Great place to choose for all your storage needs. Facility is always clean and well maintained.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"JT W."},{"reviewId":"57db537c-7f7f-4858-bafc-1095b2c60bd9","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Victor! We are so glad we could meet your storage needs. We really appreciate the recommendation. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-14T11:42:00","review":"great service and friendly staff .Recommend highly","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Victor T."},{"reviewId":"dbfddb62-efab-4734-bc78-5ea326cbd7c6","range":0,"rating":4,"reply":"Thanks for taking the time to leave a review, Tamra! We’re happy to hear you had a great experience with Michelle. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-14T11:34:00","review":"I have two storage units at this location. Their online rates are great, and access is super convenient. Michelle, the manager was amazing and most helpful with securing my rates and new unit.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Tamra S."},{"reviewId":"c6872b3b-94a4-45fa-a6d7-3962d57e8426","range":0,"rating":5,"reply":"Thank you for the kind words, Melinda. We're glad Natalie was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2020-10-13T08:29:00","review":"Natalie is great and very helpful!!","source":"Google","submissionTime":"2020-10-12T00:00:00","userName":"Melinda C."},{"reviewId":"e7e69800-a197-4320-ada1-f10a648c9955","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jessica! We're glad Michelle was helpful with your storage needs. Don’t hesitate to reach out if you need anything!","replyTime":"2020-09-20T10:26:00","review":"Love the no contact option.. I set up my account and rented online! when I got to the facility the gate code I created worked and there was a free lock tucked into my unit for me! Thanks Michelle!","source":"Google","submissionTime":"2020-10-05T00:00:00","userName":"Jessica R."},{"reviewId":"d2580b25-88a4-48c3-9d92-e1d174665563","range":0,"rating":5,"reply":"Thanks for leaving a positive rating, Ashley! We are happy to hear about your positive experience with Michelle. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-02T10:24:00","review":"Michelle is amazing and probably the best customer service rep I have ever dealt with at a storage facility.","source":"Google","submissionTime":"2020-10-01T00:00:00","userName":"Ashley N."},{"reviewId":"9ade5de7-5a43-45ce-9a9f-e6cdd5a3e53f","range":0,"rating":5,"reply":"Hi Diana, we're glad Michelle was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-09-30T14:39:00","review":"Michelle is such an amazing helpful person very kind as well I’m happy that she was able to help me. Ask for Michelle on your next visit !!! Nice clean facility aswell","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"Diana i."},{"reviewId":"7a3a15dd-3a8b-4a1b-a8d3-29e0da03e208","range":0,"rating":5,"reply":"Hi Tattoo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n","replyTime":"2020-09-30T09:57:00","review":"The girls were fast and friendly helped me when i asked kind a good place to rent from i recommend extra space storage to all my friends and family","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Tattoo U."},{"reviewId":"3536dc42-9808-4a35-8562-fe37c5c15460","range":0,"rating":5,"reply":"Hi Jeremy, thank you for your review. We're glad Michelle was very helpful and polite. Call us if there is anything, we can do to assist you. ","replyTime":"2020-09-30T10:13:00","review":"Purchased a unit in auction recently and was assisted by Michelle. Very helpful individual, positive, and polite. Good location to work with.","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Jeremy R."},{"reviewId":"4023c50f-d0a9-4953-a5e5-8f088bcef2e8","range":0,"rating":5,"reply":"Hi Kimberly, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Stop by the office if you need anything. \n","replyTime":"2020-09-28T13:25:00","review":"Both ladies working this morning more then helpful. Quick and efficient. When I arrived to rent a unit  Michelle Was very helpful explained all pricing to me. Michelle was very knowledgeable about the unit and also showed best place to park unload and exactly where my unit was at.  Natalie even came up to my locker because we could not get locker closed. She went and retrieved some WD 40 and returned quickly. Will do business here again. Very professional ladies working front counter. Great customer service.","source":"Google","submissionTime":"2020-09-28T00:00:00","userName":"Kimberly K."},{"reviewId":"6327b0c0-db3f-47ef-8f09-f4d6fc79f97f","range":0,"rating":5,"reply":"Hi, Kenyatta. Thanks for the positive review, it means a lot to our team. We're glad you had a great experience with Natalie. Please call (720) 477-4849 if you have any questions about your rental. ","replyTime":"2020-09-23T08:01:00","review":"Was a great experience and Natalie was extremely nice and helpful with the start-up process.","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Kenyatta M."},{"reviewId":"1bfdbe38-2aad-4027-85a5-6ef3a504e1d3","range":0,"rating":5,"reply":"Thank you for the kind words, Jenn. We're glad Natalie helped you find the perfect unit for your needs! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2020-09-17T10:18:00","review":"Natalie was awesome in helping me find the perfect unit for my needs!","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"Jenn U."},{"reviewId":"0e40dfb9-42a9-49f4-90a5-2281e7fdafc2","range":0,"rating":5,"reply":"Hi David, thank you for your review. We're glad Michelle and Natalie were able to help. Let us know if you need any future assistance! ","replyTime":"2020-09-17T11:42:00","review":"Michelle and Natalie both helped me out tremendously with information for moving my stuff into my new storage space thank you guys","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"David S."},{"reviewId":"eb8ba78c-5052-4536-9542-c1d7d9e97d17","range":0,"rating":5,"reply":"Hi Skittles, we're glad Michelle was very polite and helped you out with your needs. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if you need any future assistance! \n\n","replyTime":"2020-09-14T11:24:00","review":"Love this place. I was given wrong direcrions from a different storage company. Extra Space Storage was the only place open in the area that I like. Came in and Michelle was very polite and helped me out with my needs. She placed a reservation for me for a unit that would be ready in a 4 days. I was very happy with my service. I received a call 2 days after making my reservation from Natalie. Who also was very polite. When arrived Natalie was still very polite and the facility was very clean. Thank you Extra Space Storage Staff.","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Skittles H."},{"reviewId":"358e88b5-ff0d-4201-9402-13d037dcb259","range":0,"rating":5,"reply":"Hi Edu, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2020-09-15T07:57:00","review":"Amazing Service and very attend full, especially from Michelle Holmes and Natalie Musil","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Edu O."},{"reviewId":"bf1ddb56-5116-4f62-8462-0c602285310a","range":0,"rating":5,"reply":"Hi Erick, thank you for your review. We're glad Natalie and Michelle were both very nice and offered great customer service. Let us know if you need any future assistance! ","replyTime":"2020-09-15T07:57:00","review":"Natalie and Michelle were both very nice and offered great customer service.","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Erick R."},{"reviewId":"5cd101c7-e8e4-4dc6-b787-cfd1e1acede0","range":0,"rating":5,"reply":"Thank you for the kind words, Alexander. We're glad Michelle and Natalie made your day so much easier! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2020-09-15T07:58:00","review":"Michelle and Natalie are amazing! Thank you for making my day so much easier! Great customer service and great attitude.\n\nThank you,\n\nAlexander Lopez \nGM Mountain Movers & Storage LLC","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Alexander L."},{"reviewId":"fb2ae32d-ea05-431a-a723-8cabb82d1f1e","range":0,"rating":5,"reply":"Thanks for the kind words, Stephany! We're glad Michelle was kind, very supportive, and helpful with a smile. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.\n","replyTime":"2020-09-13T10:09:00","review":"I just wanna say that Michelle Holmes is by far the greatest manager ever not only is she kind but very supportive and helpful with a smile that can light up anyone's day A smile that can brighten a room I would highly recommend this place to all my family and friends. 5 star off top. ????????????????????","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"Stephany H."},{"reviewId":"4f2e7adb-a443-40ab-9630-a1805746aef0","range":0,"rating":5,"reply":"Hi Dean, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! ","replyTime":"2020-09-07T14:29:00","review":"Best storage facility we've ever used and we've used several run by different companies over a 29-year Army career that included over 20 moves. The facility was the cleanest we've ever experienced and the staff was very professional. We highly recommend Extra Space Storage if you are looking for a storage facility.","source":"Google","submissionTime":"2020-09-07T00:00:00","userName":"Dean U."},{"reviewId":"39fd05a5-b9b0-470b-a888-4a32d87f57d1","range":0,"rating":5,"reply":"Thank you for the kind words, Travis! We're committed to providing excellent customer service. Let us know if you need any future assistance! \n","replyTime":"2020-09-05T11:14:00","review":"The managers are awesome! Extremely easy to work with! Natalie and Michelle are great and awesome with customer service! Super sweet hearts!","source":"Google","submissionTime":"2020-09-05T00:00:00","userName":"Travis D."},{"reviewId":"b8ed1b5a-ad1f-4f11-9f89-502bbdb53a9a","range":0,"rating":5,"reply":"Hi Anne, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive!\r\n","replyTime":"2020-08-05T18:26:00","review":"Super easy and fast! Also very clean and helpful service :)","source":"Google","submissionTime":"2020-09-03T00:00:00","userName":"Anne G."},{"reviewId":"098be185-6bc7-45e4-9709-fa31bfbf7821","range":0,"rating":4,"reply":"Hi Audre, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n","replyTime":"2020-09-03T10:00:00","review":"Very helpful and friendly!","source":"Google","submissionTime":"2020-09-02T00:00:00","userName":"audre g."},{"reviewId":"abc5c576-b950-4325-82f1-75501aebc03e","range":0,"rating":5,"reply":"Hi Grace, we're glad our team was very helpful. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! ","replyTime":"2020-09-02T11:40:00","review":"Very helpful & fast! I also ended up with a free month which was awesome! Thank you guys so much for the great service.","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"Grace C."},{"reviewId":"e639ed11-c817-436c-8bfa-3ac26905d63d","range":0,"rating":5,"reply":"Hi Steven, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Natalie got you storage. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-09-01T10:38:00","review":"Very nice place and very clean. Natalie was really good at getting me a storage unit great customer service. Would recommend if your needing a storage unit.","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"Steven S."},{"reviewId":"857d0fbb-24b4-4ec7-a630-edc23734158c","range":0,"rating":5,"reply":"Thank you for the kind words, Stevie. We're glad our team helped you with an emergency move a month ago without hesitation and clearly explained your options to you. Thanks for recommending Extra Space Storage! ","replyTime":"2020-08-31T10:24:00","review":"Extra Space Storage has been incredible to work with, from start to finish. To start, they helped me with an emergency move a month ago without hesitation and clearly explained my options to me. And now that I’m moving out, Natalie was incredible in clearing up a few misunderstandings on my account! Seriously, I can’t say enough good things about them and I definitely recommend them if you’re looking for storage options!","source":"Google","submissionTime":"2020-08-29T00:00:00","userName":"Stevie F."},{"reviewId":"bd7326ec-f684-4e6f-929c-d86ddf39b64a","range":0,"rating":5,"reply":"Hi, Karin. We're happy to hear Michelle was super great. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-08-29T09:42:00","review":"Michelle is super great!  She made the whole storage process pleasant & easy!","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"Karin M."},{"reviewId":"cff4fd43-f932-4c03-8e1f-1570fb13981e","range":0,"rating":5,"reply":"Hi Leonard, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle!\nStop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions. Thanks for choosing Extra Space!","replyTime":"2020-08-23T14:12:00","review":"In this day and age its it's truly rare to find the level of customer service and customer first attitude displayed be Michelle at extra space  - 1643.  Dont want to be the type to rant on and on about poor services and never take the time to applaud when someone gets it rite! So ?????? I literally came in at closing time and she still took the time to show me a space AND was extremely happy kind about it.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Leonard S."},{"reviewId":"12a4d197-0497-430d-b516-d5c2d6072109","range":0,"rating":5,"reply":"Hi Jordan, thank you for your review. We're glad Michelle was very helpful in showing you how to use the locks provided and properly open the storage unit. Don't hesitate to reach out if you need anything! ","replyTime":"2020-08-24T08:37:00","review":"This is my first time owning a storage unit. Michelle was very helpful in showing me how to use the locks provided and properly open the storage unit.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Jordan N."},{"reviewId":"22dac1ee-d30b-4524-bfbf-6d2c2d2372e9","range":0,"rating":5,"reply":"Alejandra, we are so happy to hear that Michelle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can?do anything else to?assist you!\n","replyTime":"2020-09-14T13:34:00","review":"Quick service . Easy process. Michelle was supper nice answered all my questions and help me with everything I needed. Thank you !","source":"Google","submissionTime":"2020-08-19T00:00:00","userName":"alejandra r."},{"reviewId":"94be76d7-a4c8-4fce-afd9-ac0fd66fbe30","range":0,"rating":4,"reply":"We appreciate you taking the time to leave a review, Anthonia! We are grateful to have you as a customer! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.","replyTime":"2020-09-14T13:44:00","review":"It’s a nice and neat storage unit, the customer service agents were really nice and helpful","source":"Google","submissionTime":"2020-08-19T00:00:00","userName":"anthonia o."},{"reviewId":"ed624183-f88a-4e0d-af15-005314156d30","range":0,"rating":5,"reply":"Thank you for the kind words, David! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if you need any future assistance! \n\n","replyTime":"2020-08-18T09:45:00","review":"Michelle and Natalie provided exceptional customer service, which is rare these days.  I appreciate the follow up call to make sure we were set and had everything we needed.  Facility is clean and easily accessible. \nThank Michelle and Natalie!  The great customer service is appreciated!","source":"Google","submissionTime":"2020-08-18T00:00:00","userName":"DAVID H."},{"reviewId":"9411dc57-efbc-42f4-9dae-8c03d4cc9e5a","range":0,"rating":5,"reply":"Thank you for the review, Jessica! We pride ourselves on having a friendly, accommodating staff and are so happy Michelle and Natalie were able to assist you. Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-16T13:36:00","review":"Michelle is such a people person. I really enjoyed her helping us. I also spoke with Natalie on the phone and it was an extremely easy process. Great customer service these ladies have. Thanks for the help","source":"Google","submissionTime":"2020-08-15T00:00:00","userName":"jessica b."},{"reviewId":"e46ab6f8-ea4f-4c50-ab19-83fe99c0a3e7","range":0,"rating":5,"reply":"Hi Thamer, thank you for your review. We're glad Natalie was able to help! Let us know if you need any future assistance! \n","replyTime":"2020-08-12T09:34:00","review":"Thanks Natalie for helping","source":"Google","submissionTime":"2020-08-12T00:00:00","userName":"Thamer A."},{"reviewId":"4b40200d-61d6-4d55-837a-50d129832ab9","range":0,"rating":5,"reply":"Thank you for the kind words, Kay. We're glad Natalie walked you walked me through the whole process, was very patient, and very fun. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-08-11T09:03:00","review":"Natalie is awesome and walked me thru the whole process.   She was very patient and very fun.      \nCant recommend them enough.\n\nThank you","source":"Google","submissionTime":"2020-08-10T00:00:00","userName":"Kay E."},{"reviewId":"eb132f80-cf9a-442b-aff6-f31525151eaf","range":0,"rating":5,"reply":"Hi, Kendra. We are thrilled to hear Michelle was incredibly helpful and personable! Our team really appreciates your feedback. ","replyTime":"2020-08-05T18:28:00","review":"Michelle was incredibly helpful and personable!","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"Kendra J."},{"reviewId":"10d1773c-fe82-4ba6-b606-23709b1e60fa","range":0,"rating":5,"reply":"Thanks for the positive review, Ma.! We are glad you had a great experience with us. ","replyTime":"2020-08-06T10:17:00","review":"Great service and great place to storage things. I’m very happy.","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"Ma. A."},{"reviewId":"eb24058d-9e45-47fb-9bbc-bf2f616c9813","range":0,"rating":5,"reply":"Thank you for the kind words, Mov. We're glad Michelle was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2020-08-05T08:29:00","review":"Michelle was awesome helped me out at last minute great rate","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"MOV S."},{"reviewId":"37ef78c2-7eed-41e5-85f1-21bac775b7bf","range":0,"rating":5,"reply":"Hi Sicilly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! ","replyTime":"2020-08-01T09:40:00","review":"What a wonderful experience, Michelle was extremely friendly, caring and knowledgeable. I couldn't have picked a better place to store my precious cargo. Very clean facility and very well managed. I will always recomenned extra space storage.","source":"Google","submissionTime":"2020-07-31T00:00:00","userName":"Sicilly S."},{"reviewId":"306f7598-ccfb-4f99-8088-f7b346e000c4","range":0,"rating":5,"reply":"Thank you for the excellent rating, Thomas! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything! ","replyTime":"2020-07-29T09:50:00","review":"Very easy to get a storage unit quick","source":"Google","submissionTime":"2020-07-28T00:00:00","userName":"Thomas F."},{"reviewId":"c6db6522-4539-4b75-84fc-acacecf79efa","range":0,"rating":5,"reply":"Thank you for the kind remarks, Aimee! We're so happy to hear we have your recommendation!","replyTime":"2020-07-28T11:36:00","review":"Michelle was so SSOOOOO amazing to talk to! Everything was so easy to set up, definitely recommend, 5 stars!!","source":"Google","submissionTime":"2020-07-27T00:00:00","userName":"Aimee W."},{"reviewId":"0aa8220c-0359-45da-a843-29cfe818b0f4","range":0,"rating":5,"reply":"Thank you for the kind remarks, Chap! We're so happy to hear Mel could help and that we have your recommendation! We are always available at 888-STORAGE to assist you.","replyTime":"2020-07-27T08:50:00","review":"Mel set up our account. He was fantastic, friendly, and has a high level of professionalism. I highly recommend using this Extra Space Storage facility!","source":"Google","submissionTime":"2020-07-26T00:00:00","userName":"Chap S."},{"reviewId":"dcb72385-384e-481a-9a16-52505432341a","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Marq! Providing renters with clean and secure facilities is our top priority. We're so happy to hear Brittany was able to make your rental process hassle-free! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2020-02-07T12:02:00","review":"Honesty, and excellent customer service. Very clean and very secure facility! The climate control is excellent and I did not have to worry about my belongings getting damaged.","source":"Google","submissionTime":"2020-07-25T00:00:00","userName":"Carmen M."},{"reviewId":"6187d94d-1917-4510-b873-54b520f88268","range":0,"rating":5,"reply":"Hello, Viridiana. Thank you for the 5-star review! We're so happy Michelle could help. We really appreciate you taking the time to share your experience with us. Let us know if you need anything.","replyTime":"2020-07-19T10:18:00","review":"One of your mangers Michelle has amazing customer service!!!! so sweet and helpful!!! Quick to the point loved her!!","source":"Google","submissionTime":"2020-07-18T00:00:00","userName":"Viridiana P."},{"reviewId":"490e10b4-d7ab-4de1-a59e-0d3db91e4910","range":0,"rating":5,"reply":"Hi David, thank you for your review! We're so happy to hear that your experience with Idris and the cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-STORAGE.","replyTime":"2020-07-10T11:04:00","review":"Idris was very friendly, the place is very nice and clean and new.","source":"Google","submissionTime":"2020-07-09T00:00:00","userName":"David L."},{"reviewId":"7b1a77eb-1595-4647-bf6e-2c957318936e","range":0,"rating":5,"reply":"Thank you for the kind words, Alexandra. We're glad Nick was able to help with making everything clear and an easy rental process! Our team is here to assist you, so give us a call at (720) 477-4849 if you need anything. Our team is happy to help!\n","replyTime":"2020-07-09T12:44:00","review":"We’re about to do a bunch of moving and needed a storage place fast and I’m glad we picked this one Nick made everything clear and made it a very easy process and the deal we got online was amazing!! Me and my husband will use them in the future.","source":"Google","submissionTime":"2020-07-08T00:00:00","userName":"Alexandra M."},{"reviewId":"b0900224-c0f6-4554-bf60-d86cc21b15ad","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Mackenzie! We are so glad Gio could meet your storage needs. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-07-02T09:41:00","review":"A great guy named, Gio, helped us out and gave us great customer service!","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Mackenzie M."},{"reviewId":"e9eaa30e-35a4-4876-86ff-22246ddd09f6","range":0,"rating":5,"reply":"Hi, Sydney! Thank you for being a loyal customer. We are thrilled to hear your experience with Gio and Idirs was positive and are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything! Our team is happy to help!\n","replyTime":"2020-07-02T14:10:00","review":"Gio & Idirs were absolutely amazing in helping us with consolidating and transferring our unit. They went out of their way to make it easier for us, even willing to stay late so we could get things done. \n\nWe’ve been renting from here for years and this was just another interaction that reminds us why. \n\nThanks for everything!","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Sydney S."},{"reviewId":"a0940573-7b54-4f95-badd-6815df3125d4","range":0,"rating":5,"reply":"Hi Chastity, thank you for the positive rating! We are happy to hear Gio provided you great information and was friendly. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-07-02T13:16:00","review":"I went in not knowing my unit number and had no idea what to do but was greeted with a friendly attitude by Gio and was given great information to help me get into my storage in order to go through my things.","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Chastity P."},{"reviewId":"debecd94-6bf3-45a2-a360-e7892606d05d","range":0,"rating":5,"reply":"Hi, Forever! Thank you so much for the positive review. It's great to hear that Gio provided great customer service. Our team is happy to help!","replyTime":"2020-07-02T12:17:00","review":"Good service from gio great customer service","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Forever J."},{"reviewId":"36568b6f-7b3d-460a-8c0f-cb56516b2c6b","range":0,"rating":5,"reply":"Hello Cameron, thank you for the rating! We're happy you had a great experience with Gio. Please let us know if you have any questions by calling us at (720) 477-4849 or visiting our office.","replyTime":"2020-07-02T11:31:00","review":"Had a great experience today with Gio. I always hate the inevitably awkward social interaction that follows getting a new storage space but Gio made me feel super comfortable!","source":"Google","submissionTime":"2020-07-01T00:00:00","userName":"Cameron J."},{"reviewId":"7f7c7563-aa9a-44f5-b213-72fbf2f06cce","range":0,"rating":5,"reply":"Thank you so much for your kind words, Ryann. We really appreciate you taking the time to share your experience with us. Thanks for letting us help with your storage needs.  \n","replyTime":"2020-06-30T09:14:00","review":"I worked with Tody on my storage agreement all over the phone and the experience was PERFECT!! Not only was the customer service experience amazing but the process was so quick and smooth. With social distancing being a priority right now, I couldnt ask for a better company to store my belongings!!","source":"Google","submissionTime":"2020-06-29T00:00:00","userName":"Ryann M."},{"reviewId":"7b7ef9d4-e584-4ce6-88af-e28a1745dc1d","range":0,"rating":5,"reply":"Hi Jessica, we're glad Idris was able to help! We really appreciate you taking the time to share your experience with us. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer.","replyTime":"2020-06-08T17:05:00","review":"Idris was incredibly helpful! My first time getting a storage unit, and my experience was awesome.  Love the climate control and he worked to get me the most convenient space they had available.","source":"Google","submissionTime":"2020-06-08T00:00:00","userName":"Jessica L."},{"reviewId":"00beffb2-9e11-4fd5-90c0-d5805d7e850c","range":0,"rating":5,"reply":"Hi Adam, thanks so much for your review! We are thrilled to hear your experience with Idris was positive and that he explained everything. We are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n","replyTime":"2020-06-04T12:34:00","review":"Got a call from Idris A who is the assistance store manager this morning when I inquired about a short term storage solution. Idris gave me the best customer service that I could have ever asked for. His service was timely, professional and he took time to explain everything that I asked. I would recommend this store to anyone looking for a storage solution. I will 100% come back if I need a longer term storage solution in the future.","source":"Google","submissionTime":"2020-06-04T00:00:00","userName":"Adam A."},{"reviewId":"d3baef3e-4314-4cd1-882b-feca361d3e07","range":0,"rating":5,"reply":"Thank you for the kind words, Kahn! We're committed to providing excellent customer service. We're glad B was able to help. Stop by the office if you need anything. \n","replyTime":"2020-03-19T11:05:00","review":"The customer service is second to none! The manager, B, is an extraordinary value to the location. We appreciate her helpfulness and candor! Keep up the amazing detail.","source":"Google","submissionTime":"2020-03-19T00:00:00","userName":"Kahn R."},{"reviewId":"ba0047e5-9fe6-489a-b24d-d201a2894824","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Hanh. We're glad Brittany was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2020-03-20T08:55:00","review":"Brittany Lewis was very nice very helpful","source":"Google","submissionTime":"2020-03-19T00:00:00","userName":"Hanh D."},{"reviewId":"28caac8b-53fd-4b25-a1b9-dda654a29023","range":0,"rating":5,"reply":"Hi Julian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team was nice. Let us know if we can do anything to assist you! \n","replyTime":"2020-03-16T11:56:00","review":"Very neat and clean  facility. Very nice staff!","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"Julian F."},{"reviewId":"9c149df6-3085-4149-a8a2-96e1f606ee92","range":0,"rating":5,"reply":"Hi Maquesa, thank you for your review. We're glad Brittany was able to help and made this fast easy and simple! Stop by the office if you need anything. \n","replyTime":"2020-03-07T12:22:00","review":"Great and fast service! Brittany was a great help and made this fast easy and simple! Thank you!","source":"Google","submissionTime":"2020-03-07T00:00:00","userName":"maquesa j."},{"reviewId":"3680d4f4-f7ed-46bf-8a29-eaef9fca1e8d","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Vanessa! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything. \n ","replyTime":"2020-03-06T18:34:00","review":"I highly recommend getting a storage unit at this location. Staff member Brittany is very friendly and is very informative.  location is really clean!","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Vanessa B."},{"reviewId":"84639e6f-82b6-4d7c-bdc5-c5736893092d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Eisly! We are so happy to hear you’ve had a great experience renting with Idris. Give us a call at (720) 477-4849 if you need anything!","replyTime":"2020-03-04T13:54:00","review":"Idris A did a good job","source":"Google","submissionTime":"2020-03-04T00:00:00","userName":"Eisly B."},{"reviewId":"1c95262d-20e9-4946-93c0-0df61cf2b33f","range":0,"rating":5,"reply":"Thank you for your feedback, Ashley! Providing renters with clean and secure facilities is our top priority. Thanks for letting us help with your storage needs.  ","replyTime":"2020-03-03T08:07:00","review":"Idris was super just an amazing person in general and his property was clean and secure. If you need a unit make sure you come here!!!!","source":"Google","submissionTime":"2020-03-02T00:00:00","userName":"Ashley M."},{"reviewId":"2c4656b1-38a0-4a22-a304-8a2b124ae104","range":0,"rating":5,"reply":"We really appreciate the awesome review, Stuart! We work hard to meet the expectations of our customers, and we're happy to hear Brittany hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2019-06-21T18:06:00","review":"I highly recommend this Extra Space storage. I just brought my niece in to rent because I know they take care of my items and always have a high level of customer service.","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Stuart J."},{"reviewId":"563d14cc-371a-43fd-894a-70d6ea7788da","range":0,"rating":5,"reply":"Thank you for the kind words, Daniel! We're committed to providing excellent customer service and are thrilled to hear your experience with Brittany reflects that. Don't hesitate to reach out if you need anything! \n\n","replyTime":"2020-03-02T11:57:00","review":"Brittany provided excellent service during my rental","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Daniel A."},{"reviewId":"178494ff-a1e9-4c83-a2bd-c166e680f046","range":0,"rating":5,"reply":"Thank you for the kind words, William! We're committed to providing excellent customer service. We are happy to hear your rental process was quick. Let us know if we can do anything to assist you! \n\n","replyTime":"2020-03-02T12:25:00","review":"Very friendly service, and quick process to get the storage unit sorted out.","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"William T."},{"reviewId":"8ddaa136-43fe-46f3-904a-7c2ef00d920e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jonathan! We pride ourselves on having a friendly, knowledgeable staff and are thrilled to hear your experience reflects that. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! \n\n","replyTime":"2020-01-13T11:08:00","review":"Idris was very friendly, knowledgeable, and well with attending to customer needs. Prices here are very fair and was able to help me a ton storing all the stuff I wasn?t bringing on the move. Highly recommend!","source":"Google","submissionTime":"2020-01-13T00:00:00","userName":"Jonathan D."},{"reviewId":"7a9b00e3-410a-456c-a6b3-e0f6c3f8a249","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Michelle! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Thank you for being a loyal customer! \n","replyTime":"2020-01-12T12:24:00","review":"Brittany was very nice & professional. This is my second time renting at this location.","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Michelle h."},{"reviewId":"1dead85e-3a89-4df3-885c-3adc9a1eda18","range":0,"rating":5,"reply":"Hi Zhanique, we're glad Brittany was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you! \n","replyTime":"2020-01-12T10:02:00","review":"Brittany Lewis was very helpful and gave me and my family wonderful customer service","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Zhanique J."},{"reviewId":"1cd3e2c7-bc6c-4586-95ee-7e0f90bb30de","range":0,"rating":5,"reply":"Thank you for the kind words, Dorothy! We're committed to providing excellent customer service and are thrilled to hear your experience with Brittany reflects that. Let us know if we can do anything to assist you! \n\n\n","replyTime":"2020-01-12T11:05:00","review":"Just came in to make a payment and dealt with Btittany . thank you for the good customer service.","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Dorothy T."},{"reviewId":"63401ae2-9c05-4104-8969-035cbf2846b3","range":0,"rating":5,"reply":"Hi I Am, thanks for your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Stop by our office if you need anything. ","replyTime":"2020-01-09T12:25:00","review":"Brittany was very helpful and informative on everything I needed to know. Great service here.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"I A."},{"reviewId":"9c722561-fe8f-40e6-a508-9b30cd180c22","range":0,"rating":5,"reply":"Thank you for leaving us a review, Nina! We're so glad to hear Brittany provided a smooth rental experience! Our team is here to serve you so don't hesitate to reach out if you need any future assistance. ","replyTime":"2020-01-09T12:26:00","review":"Brittany Lewis was very helpful and communicated efficiently. Getting the storage was easy and made our moving process go smoothly.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Nina S."},{"reviewId":"c3483b07-c1f8-4ed3-b81d-ed85945e920a","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Jazzy! We're so glad to hear Brittany was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2020-01-09T17:16:00","review":"I love how it was so quick and easy to get at a great deal. And brittany definitely was very helpful and polite","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"JaZzy B."},{"reviewId":"d7118107-f798-4b0b-8bc3-92cba1a260d1","range":0,"rating":5,"reply":"Thanks, Lavelle. At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Call us at (720) 477-4849 with any questions! ","replyTime":"2020-01-09T18:20:00","review":"Brittany was awesome and quick with the rental process.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Lavelle P."},{"reviewId":"81d0bbc4-7580-4129-80b5-b95c4bcadcab","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Greg! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad Idris and our team went out of their way to make sure you got a great deal. Let us know if we can do anything to assist you! ","replyTime":"2020-01-03T15:07:00","review":"Super friendly staff who went out of their way to make sure we got a great deal. Idris is the man.","source":"Google","submissionTime":"2020-01-03T00:00:00","userName":"Greg P."},{"reviewId":"e9caa1cd-b276-45cc-a467-55367c551134","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Omg! We are so happy to hear you?ve had a great experience renting with Brittany. Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-12-30T17:19:00","review":"Brittany was quick and awesome!","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"OMG J."},{"reviewId":"03d389cb-11d8-4704-9ea8-c1ed508fcac5","range":0,"rating":5,"reply":"Thanks for letting us help with your storage needs, Deco! We appreciate the 5-star rating!","replyTime":"2019-12-14T13:22:00","review":"Very quick","source":"Google","submissionTime":"2019-12-14T00:00:00","userName":"Deco M."},{"reviewId":"d4aac158-bc7e-4edc-80e4-bcf98e5cc08d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Tanner! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! ","replyTime":"2019-12-13T11:13:00","review":"The staff was very friendly and got the entire thing taken care of in a matter of minutes.","source":"Google","submissionTime":"2019-12-12T00:00:00","userName":"Tanner G."},{"reviewId":"2e45e1a1-39ae-433e-8777-8712c49584b9","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Aquilla! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2019-12-10T18:48:00","review":"This is the absolute best storage facility that I have ever dealt with Brittney and her staff are amazing and extremely helpful. Also the prices can't be beat. I would highly recommend them","source":"Google","submissionTime":"2019-12-10T00:00:00","userName":"aquilla b."},{"reviewId":"5bad5910-ab3d-42b2-a9be-91a77ad43157","range":0,"rating":5,"reply":"Thanks for the kind words, Elizabeth! We're glad Brittany was able to help meet your storage needs and provide a positive rental experience! Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2019-11-29T16:14:00","review":"Brittany the store manager helped me out and she was great! Went above and beyond to get me taken care of quickly and efficiently.","source":"Google","submissionTime":"2019-11-29T00:00:00","userName":"Elizabeth R."},{"reviewId":"5c45ef11-7d87-40ac-89e1-664378ea02b6","range":0,"rating":5,"reply":"Thank you for the kind words, Hannah! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-11-25T16:33:00","review":"Awesome customer service!!","source":"Google","submissionTime":"2019-11-25T00:00:00","userName":"Hannah P."},{"reviewId":"9fd5f15f-b4fa-40c2-820d-b7cb90b36e2b","range":0,"rating":5,"reply":"Caroline, we are happy to hear you are enjoying your storage unit! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Idris and Brittany! Please reach out to our office at (720) 477-4849 if you need anything.","replyTime":"2019-11-12T17:11:00","review":"Not only is the facility clean and climate controlled, Idris helped us with all our needs including  adding a new space, transferring to a space and in our move out!. Idris is knowledgeable, courteous.  Brittany the store manager  is also VERY GOOD at her job.  These are the nicest people!  And the facility itself is awesome.  Highly recommend.","source":"Google","submissionTime":"2019-11-12T00:00:00","userName":"Caroline B."},{"reviewId":"62dcee7c-df22-45c3-84b1-0bfce02cc902","range":0,"rating":5,"reply":"Willy, thank you for your review. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! \n","replyTime":"2019-11-10T09:55:00","review":"Easy and fast to reserve!.....they also had very clean facilities","source":"Google","submissionTime":"2019-11-09T00:00:00","userName":"Willy C."},{"reviewId":"58e01205-c84b-43b5-be60-1e3728aca611","range":0,"rating":5,"reply":"Thank you for your feedback, Zyanya. We are happy to hear your move-in process was easy. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-11-02T15:11:00","review":"Facility looks nice. Easy move in process. Friendly helpful staff.","source":"Google","submissionTime":"2019-10-31T00:00:00","userName":"Zyanya C."},{"reviewId":"8b232aad-ecb4-470f-b578-1802790efe78","range":0,"rating":5,"reply":"Hi, Mia?s Life With Huskies! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2019-09-28T17:02:00","review":"Brittany is amazing!!! She is so knowledgeable and so very kind. She helped me find the perfect space for my belongings. I appreciate her so much! Thank you for being awesome!","source":"Google","submissionTime":"2019-10-29T00:00:00","userName":"Mia &."},{"reviewId":"2e9c3f3a-f4d1-4cca-9ada-ae25b90e8225","range":0,"rating":5,"reply":"This is great feedback James, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business! Thank you for being a loyal Extra Space Storage customer!","replyTime":"2019-10-28T17:20:00","review":"Came in and rented a unit for myself today, I already had a unit for my business. I will continue to use EXTRA SPACE for all my storage needs.","source":"Google","submissionTime":"2019-10-28T00:00:00","userName":"James E."},{"reviewId":"314ab3d6-2829-4149-b8f6-fe9deac48594","range":0,"rating":5,"reply":"Hi, Rodolfo, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us! Let us know if you need any future assistance!","replyTime":"2019-10-28T18:00:00","review":"needed a storage and this place was clean and the lady was very nice.","source":"Google","submissionTime":"2019-10-28T00:00:00","userName":"Rodolfo P."},{"reviewId":"b871ad5b-c08d-44ba-ab91-64cd6f2977ec","range":0,"rating":5,"reply":"Thank you for the kind words, Brent. We're glad Brittany explained everything and helped you get set up in your new unit quickly. We pride ourselves on having a professional, knowledgeable staff and are thrilled to hear your experience reflects that. We're committed to providing excellent customer service. Stop by the office if you need anything.\n ","replyTime":"2019-10-29T15:45:00","review":"I wanted to downsize my storage unit from a 10x20 to a 10x10. I needed to have both units so I could move one to the other. Brittany was fantastic. She explained everything, worked with us, and helped us get set up in our new unit quickly. She is very professional and personable. Great customer service.","source":"Google","submissionTime":"2019-10-28T00:00:00","userName":"Brent D."},{"reviewId":"1b7ad05c-d7bd-4953-8796-0214388eb521","range":0,"rating":5,"reply":"Thank you so much for your kind words, Lisa. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-10-27T12:49:00","review":"Great experience..","source":"Google","submissionTime":"2019-10-26T00:00:00","userName":"Lisa C."},{"reviewId":"114453fb-a066-4b75-ac3f-1be93604ba53","range":0,"rating":5,"reply":"Hi, Marie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us! Let us know if you need any future assistance!","replyTime":"2019-10-05T16:13:00","review":"Brittany Lewis was awesome! Amazing help and answered all of our ??s, it is also very clean environment I would suggest to anyone. Also better deal then other storage places","source":"Google","submissionTime":"2019-10-05T00:00:00","userName":"Marie M."},{"reviewId":"3c9f8ce5-dc83-41a9-8917-59283fee2b04","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Carmen! We're so happy to hear Brittany was able to make your rental process fun! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-09-28T17:01:00","review":"Brittany made getting a storage so much fun!","source":"Google","submissionTime":"2019-09-27T00:00:00","userName":"Carmen M."},{"reviewId":"ba3d6933-f07c-4c5a-99af-67c3074e9839","range":0,"rating":5,"reply":"Hi, William, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!\n","replyTime":"2019-09-10T18:20:00","review":"Brittany Lewis is the best...so helpful and accommodating!  Building is very clean and well run!  Thanks Brittany!!","source":"Google","submissionTime":"2019-09-10T00:00:00","userName":"William G."},{"reviewId":"3901609e-2cc6-41b1-aee7-944f94102484","range":0,"rating":5,"reply":"Hi Agnes, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.\n","replyTime":"2019-09-03T16:24:00","review":"Clean and reasonable prices","source":"Google","submissionTime":"2019-09-02T00:00:00","userName":"agnes w."},{"reviewId":"80d60dc9-b196-4c04-b7d4-40b360c00a30","range":0,"rating":5,"reply":"Thank you so much for your kind words, Noonee. We really appreciate you taking the time to share your experience with us. We're glad Idris was able to help guide you and answered any question you had. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!","replyTime":"2019-08-18T13:16:00","review":"By far the best experience i could've had for a not so pleasant situation. Of course moving can always be stressful but the staff especially Idris helped guide us through it. We were able to sign up online and get into the unit the same day! They were prompt and called within an hour of inquiring, answered any question I had, and truly were there to help. It's an incredibly clean and secure place and VERY affordable compared to other competitors. I would highly recommend it if you're looking for an awesome experience. Very happy, will definitely recommend to anyone who needs this service.","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Noonee S."},{"reviewId":"2d27e5fc-127a-44a5-9af5-cb1cc629b38b","range":0,"rating":5,"reply":"Thank you for the kind words, Greg. We're glad Delvin was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.\n","replyTime":"2019-08-14T10:08:00","review":"Delvin was amazing! A GREAT help!","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"Greg P."},{"reviewId":"acd553b2-d75b-406d-bea6-9e3d419e1bae","range":0,"rating":5,"reply":"Thank you for your kind words, Jamie! Security is our top priority and we appreciate that you have trusted us with your belongings! Hearing that Brittany provided amazing customer service and was helpful throughout your rental process is the best that we could hope for! Stop by the office if you need anything!","replyTime":"2019-08-10T14:32:00","review":"Brittany from Extra Space Storage was so amazing and helpful. Very clean and secure units.","source":"Google","submissionTime":"2019-08-09T00:00:00","userName":"Jamie O."},{"reviewId":"ceba8540-974f-4d6c-84ad-1fbd9e517e9e","range":0,"rating":5,"reply":"We really appreciate you taking the time to leave your feedback, Sarah! We're so happy to hear Brittany was able to make your remote rental process easy and hassle-free! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-07-16T16:25:00","review":"I appreciated being able to reserve my unit remotely since I'll be moving to Texas and would like to be able to move in immediately. Process was relatively easy. The gentleman helping me seemed to still be learning the process but Brittany was a huge help. Thank you!","source":"Google","submissionTime":"2019-07-15T00:00:00","userName":"Sarah W."},{"reviewId":"475f6462-b15b-4001-a6ab-3706079aa221","range":0,"rating":5,"reply":"We really appreciate you taking the time to leave your feedback, Michael! We're so happy to hear Idris was able to make your rental process simple, easy, and hassle-free! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-07-12T17:26:00","review":"Idris was fantastic! Very welcoming and knowledgeable. The process was simple and easy. I had a TON of questions but he answered them all and made great recommendations. A++++ - HIGHLY RECOMMENDED","source":"Google","submissionTime":"2019-07-11T00:00:00","userName":"Michael C."},{"reviewId":"6ab16717-abc4-4d12-955a-1f1af9e03f9b","range":0,"rating":5,"reply":"Thank you for the kind words, Nikoletta! We're glad Idris was able to help meet your storage needs at a great price! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-07-05T16:39:00","review":"Idris was awesome helping us get set up today! What a great deal with the online quoting tool, got to reserve a great big space at a great price.","source":"Google","submissionTime":"2019-07-05T00:00:00","userName":"Nikoletta V."},{"reviewId":"0ecefc38-61ff-47b0-bc91-230503ead8ed","range":0,"rating":5,"reply":"Hi, Livia! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany!","replyTime":"2019-07-04T14:58:00","review":"Brittany was great! Very confident in the knowledge of the information of the manager and has a very good memory of the property.  We asked questions she knew the answer. Thanks for all your help Brittany. Highly recommend them!","source":"Google","submissionTime":"2019-07-03T00:00:00","userName":"Livia W."},{"reviewId":"cfec9644-eee3-4a91-a735-8457daf165d6","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Doreen! We're so happy to hear Brittany was able to make your rental process hassle-free with a smile throughout! Give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-07-03T18:29:00","review":"Brittany at the Aurora location was amazing through the whole process, gave us all the info we need...And SMILED throughout. Thank you for your amazing  customer Service.","source":"Google","submissionTime":"2019-07-02T00:00:00","userName":"Doreen A."},{"reviewId":"937cd0cc-9dbe-40f7-abd3-44099f43c1cd","range":0,"rating":5,"reply":"Hi Madeleine, thank you for your review. We're glad Idris was able to help! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-07-01T12:08:00","review":"Arrived in CO to find out my housing fell through. Idris helped us scramble and figure out storage solutions while we figured out housing. He gave us all the options and was honest about pricing and deals. I highly highly recommend storing your stuff here!","source":"Google","submissionTime":"2019-06-29T00:00:00","userName":"Madeleine S."},{"reviewId":"977c1380-eb91-42d7-baec-0162dcd43092","range":0,"rating":5,"reply":"Jose, thank you for the 5-star review! We're thrilled Irdis was able to find a solution to your storage needs! Our team is here to make sure you have a great experience while storing, so let us know if we can do anything else for you!","replyTime":"2019-06-27T16:27:00","review":"Idris did a good job with my rental.","source":"Google","submissionTime":"2019-06-26T00:00:00","userName":"jose l."},{"reviewId":"c8e544da-d3cf-4ebc-b6dd-ae025f5bfc2e","range":0,"rating":5,"reply":"Hi, Ruth, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a friendly, personable staff, so we're thrilled to hear that your experience with our manager, Brittany, reflects that! Let us know if we can answer any questions about your rental!","replyTime":"2019-06-26T18:08:00","review":"The storage units are very clean and nice, and the store manager Brittany is so friendly and personable. Made things easy!","source":"Google","submissionTime":"2019-06-25T00:00:00","userName":"Ruth D."},{"reviewId":"628d62ed-8bfa-4abe-b902-ce3b56895aef","range":0,"rating":5,"reply":"We really appreciate you sharing the positive experience you had at Extra Space Storage, Brittany! The recommendation means the world to us! We are thrilled to hear your experience was positive and are excited to have you as a customer! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2019-06-26T18:02:00","review":"Brittany is great! Very welcoming! The units are very clean and lots of options. Definitely would highly recommend!","source":"Google","submissionTime":"2019-06-25T00:00:00","userName":"Natasha T."},{"reviewId":"79d5930e-b6f1-4850-94ae-97c05d184752","range":0,"rating":5,"reply":"Hi Tinkerbell, thank you for your review. We're glad Idris was able to help with your rental process and made it quick and easy. Stop by the office if you need anything.\n","replyTime":"2019-06-23T12:26:00","review":"I came in on my lunch break. Idris helped with my rental process and made it quick and easy. Exactly what I needed to get back to work.","source":"Google","submissionTime":"2019-06-22T00:00:00","userName":"Tinkerbell T."},{"reviewId":"d6882133-c789-4ab2-9fac-cc508ec7bedd","range":0,"rating":5,"reply":"Katherine, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2019-06-20T17:26:00","review":"the storage is very helpful and the employees are very respectful and the storage unit is  verry clean","source":"Google","submissionTime":"2019-06-19T00:00:00","userName":"Katherine L."},{"reviewId":"b9ab28a0-97c6-47cd-9304-cd52668861cb","range":0,"rating":5,"reply":"That's great to hear, Zahida! Thank you for reaching out to share your experience! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Security is our top priority and we appreciate that you have trusted us with your belongings! If you have any questions about your rental, Brittany and the rest of our team are here to help!","replyTime":"2019-06-18T16:13:00","review":"Close to us, clean and secure, Brittany is super friendly.","source":"Google","submissionTime":"2019-06-17T00:00:00","userName":"Zahida S."},{"reviewId":"97c2de79-b4d2-46f0-83c4-ac3b05a70b29","range":0,"rating":5,"reply":"Hi Kendall, thank you for your review. We're glad Brittany was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-06-09T08:58:00","review":"Brittany was very helpful when I was in a rush and needed a unit quick!","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"Kendall R."},{"reviewId":"d6fbd460-a5b6-45d0-80a2-8b9ef21a3f25","range":0,"rating":5,"reply":"We appreciate the review, Monique! We pride ourselves on having a friendly, accommodating staff and are so happy Brittany was able to assist you! Let us know if we can do anything to assist you!","replyTime":"2019-06-03T16:23:00","review":"Brittany was awesome !!!! Great customer services","source":"Google","submissionTime":"2019-05-30T00:00:00","userName":"Monique j."},{"reviewId":"fdc33652-a7cc-4797-bb12-34d224922411","range":0,"rating":5,"reply":"We're proud to serve customers like you, Kai! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience with Ashley reflects that! Stop by our office if there is anything else we can do to assist you!","replyTime":"2019-05-30T16:48:00","review":"Very clean and well organized. This storage facility is easy to get to, well maintained and the staff is friendly and helpful. Ashley was amazing!","source":"Google","submissionTime":"2019-05-29T00:00:00","userName":"Kai M."},{"reviewId":"0ff8c46a-1d8b-4f64-8b84-a0551ffd100a","range":0,"rating":5,"reply":"Your kind words are appreciated, Donna! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood, and we are thrilled your experience reflects that! Give us a call at (720) 477-4849 if there's anything else you need from us.","replyTime":"2019-05-28T17:54:00","review":"Great place to store your things! Staff are very pleasant and helpful. Idris Alhaddad went above and beyond my expectations!! The location is great, easy access, very clean!!! Great rates too!!! Climate-controlled, indoor units with great security. Did I tell you how VERY CLEAN this place is? I have 2 units here now and each time the process was easy and a pleasure! I have had several other storage units with different companies in the past and this place beats them all in EVERY WAY!!!  Thank you Extra Space Storage for making these stressful times seem a breeze and I feel my precious belongings are SAFE and SECURE...oh yeah, and CLEAN!! Thank you for maintaining such high standards! Thank you for your great staff as well!! GREAT TEAM!!   I will continue to recommend this facility and this company to everyone!!","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Donna H."},{"reviewId":"5c99c71f-541c-4ffa-8bb6-6f53056f866a","range":0,"rating":5,"reply":"Thank you for the review, Joseph! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We really appreciate your business and are here to help if you need anything!","replyTime":"2019-05-27T16:40:00","review":"I am very happy with the service that I receive from this particular storage unit service the store manager is the best she helps me out when I have a low income she help me to keep my rent the same I am very happy she is here to help me.","source":"Google","submissionTime":"2019-05-24T00:00:00","userName":"Joseph B."},{"reviewId":"e647bc85-04d0-41de-9b0b-bee1f3867ff4","range":0,"rating":5,"reply":"We're happy we hit the mark for you, Nick! We thrilled to hear that Brittany provided you with the customer service you deserve! Let us know if there is anything further we can do for you! Our team is happy to answer any questions you have!","replyTime":"2019-05-17T18:13:00","review":"Brittany is very professional and a pleasure to work with.","source":"Google","submissionTime":"2019-05-16T00:00:00","userName":"Nick Q."},{"reviewId":"a481e6d6-ef60-4412-8c63-4746d5cc79f8","range":0,"rating":5,"reply":"That's great to hear, TheMightof EightMen! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security while keeping our facilities clean and organized! We're thrilled to hear Brittany provided you with a hassle-free rental experience! Stop by our office if you need anything!","replyTime":"2019-05-17T18:14:00","review":"This facility is very clean and well maintained. The location is right and the price is lower than I expected. Brittany did a great job checking me in and everything is good to go.","source":"Google","submissionTime":"2019-05-16T00:00:00","userName":"TheMightof E."},{"reviewId":"4c57350e-4284-4b36-ba0d-40779cecc989","range":0,"rating":5,"reply":"Thank you, Nicole! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Your recommendation means the world to us! We're glad you chose Extra Space!\n","replyTime":"2019-05-09T16:49:00","review":"This place is amazing! Super clean and new which is a plus! The price is great and I would recommend!","source":"Google","submissionTime":"2019-05-08T00:00:00","userName":"Nicole R."},{"reviewId":"05d5e06a-aa70-42c4-97d8-d46249603a39","range":0,"rating":5,"reply":"Thanks for the awesome review, Marisol! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We know price is important when selecting a storage facility, so we are so glad to hear we were able to provide you with the best pricing! Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything.","replyTime":"2019-05-09T16:46:00","review":"Excellent place, I love it!! Clean, the service is excellent and the price is the best","source":"Google","submissionTime":"2019-05-08T00:00:00","userName":"Marisol G."},{"reviewId":"a53a0421-a271-4366-9ef6-39d2deabd947","range":0,"rating":5,"reply":"Hi Paula, we're glad our team was able to help! Thank you for leaving us a review. Stop by the office if you need anything!","replyTime":"2019-04-15T17:00:00","review":"Very helpful and thorough!","source":"Google","submissionTime":"2019-04-28T00:00:00","userName":"Paula R."},{"reviewId":"42209004-e398-4d47-810e-579c11bc5dca","range":0,"rating":5,"reply":"Hi Jmccash303, we're glad our team was able to help in your moving process. We're committed to providing excellent customer service. We're glad Brittany was able to help. Stop by the office if you need anything.\n\n","replyTime":"2019-04-28T14:27:00","review":"Extra space storage was extremely helpful in my moving process. The facility it top notch, extra packing supplies on site, and the customer service is excellent. Brittany was extremely helpful and really nice and had a very welcoming attitude.","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"JMcCash303"},{"reviewId":"a0273713-dac5-4b8f-8d63-2038de2528f6","range":0,"rating":5,"reply":"Thank you for the kind words, Jimmy. We're glad Brittany was able to help! Our team is here to serve you, so give us a call at (720) 477-4849 if you need any future assistance.","replyTime":"2019-04-21T17:00:00","review":"We?re getting ready for a new addition and needed to make space, Brittany and Extra Space made that process simple, and affordable.","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Jimmy O."},{"reviewId":"ecdebd4a-54f9-4ec3-9cb7-453e521f0bc7","range":0,"rating":5,"reply":"Hi, Dionte, thank you for taking the time to provide your feedback! We know location and price is important when selecting a storage facility and are thrilled we were able to provide that for you. We are glad that Brittany was able to make your experience with Extra Space a memorable one! Thanks for letting us help with your storage needs.","replyTime":"2019-04-24T15:04:00","review":"Brittany was able to find what I needed in storage price and size.","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Dionte W."},{"reviewId":"dd4068ed-af52-4e08-9166-8ffddee6a327","range":0,"rating":5,"reply":"Hi Karen, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Thank you for being a loyal customer!","replyTime":"2019-04-21T17:00:00","review":"This location is so friendly and helpful. Brittany was quick and informative when i came in to rent a unit. This is my 2nd time using them and I won't go anywhere else. The place is clean which is very important to me!","source":"Google","submissionTime":"2019-04-21T00:00:00","userName":"Karen D."},{"reviewId":"eda9a953-2ec1-4a61-a7d1-87217738a9dd","range":0,"rating":5,"reply":"Hi Sara, we're glad to hear Brittany was able to quickly assist you! We're so happy that your experience with the quality and cleanliness of the facility has been positive, and we appreciate your recommendation! Let us know if we can further assist with your storage needs!","replyTime":"2019-04-19T17:00:00","review":"The process was quick working with Brittany, the price was very reasonable and the location is clean. I would recommend to anyone looking for storage.","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Sara V."},{"reviewId":"0bfdb560-0a79-44f9-8709-434bc20b9f80","range":0,"rating":5,"reply":"Thank you so much for your kind words, Candice. We really appreciate you taking the time to share your experience with us. We're glad Brittany was able to help and answered all your questions. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We would love to keep your business.","replyTime":"2019-04-20T17:00:00","review":"I had a really amazing experience at this storage location. Employee Brittany was so kind and helpful. She made sure to explain everything in detail and answered all my questions. This location is very clean so I will do business here again. I hope Brittany will help me as she made my day.","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Candice C."},{"reviewId":"7dc402da-1a7e-42a6-a14b-5a5393d50bb0","range":0,"rating":5,"reply":"Hi Ricardo, thank you for your review! We're so happy to hear that your experience with the staff and cleanliness of the facility has been positive!","replyTime":"2019-04-16T17:00:00","review":"This a great, clean, and comfortable storage facility with a great staff.","source":"Google","submissionTime":"2019-04-14T00:00:00","userName":"Ricardo J."},{"reviewId":"edfc15ea-c98b-472f-a057-fc0080e23ca1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Gail. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Call us at (720) 477-4849 if you need any assistance or have any questions!","replyTime":"2019-04-15T17:00:00","review":"I needed to rent a storage unit out of state and was told to go to an Extra Space Storage location near me to handle the necessary paperwork.  When I walked in, I was greeted by store manager, Brittany L. She was very nice and knew exactly how to handle everything regarding my rental.  Within a few minutes, Brittany had finished the contract and the whole thing was a breeze. It is rare to find people like her who combine friendliness and efficiency. Brittany is definitely an asset to the company.","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Gail S."},{"reviewId":"53268758-79aa-4614-8174-653836d690b0","range":0,"rating":5,"reply":"Thank you for the kind words, Emma! We're committed to providing excellent customer service. We're glad Brittany was able to help. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-08T17:00:00","review":"I received excellent service from Brittany today, she is very knowledgeable and friendly and I would definitely recommend Extea Space storage.","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Emma V."},{"reviewId":"7247f5de-06be-47a2-bebe-b602018a01a4","range":0,"rating":5,"reply":"Thank you for the kind words, Anabel! We're committed to providing excellent customer service. Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Brittany was able to provide that for you! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-01T17:00:00","review":"Excellent customer service! Brittany was very helpful, I Didn?t know what size of storage to get and she showed me before picking one. Explained very well with my process! Very clean space.","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Anabel H."},{"reviewId":"29d286ca-9e09-481f-b16a-88478351a3ed","range":0,"rating":5,"reply":"Thanks, Kristian! We're so glad you've enjoyed your experience with us. Stop by the office if you need anything!","replyTime":"2019-04-01T17:00:00","review":"Good place.  Well maintained and managed.","source":"Google","submissionTime":"2019-03-28T00:00:00","userName":"Kristian R."},{"reviewId":"6c9720de-8c1d-477e-9343-e78fa8d5835c","range":0,"rating":5,"reply":"Thanks for leaving us a review, George! We know convenience is important when selecting a storage facility and are thrilled Brittany was able to provide that for you. Let us know if we can further assist you!\n","replyTime":"2019-04-01T17:00:00","review":"Had the pleasure of meeting the manager Brittany who was awesome and made renting quick and easy.","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"George W."},{"reviewId":"5c47b942-3b3f-44dc-8e5e-65c2f03fec50","range":0,"rating":5,"reply":"Thanks for the kind words, Jayme! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 477-4849 if you need anything. Thank you for choosing Extra Space!\n","replyTime":"2019-03-27T09:48:00","review":"I recommend this place to anyone seeking storage. I left feeling confident that my items were stored in a secure and clean location.","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Jayme J."},{"reviewId":"5fbff602-35d4-4330-bb84-4709c19fcaf0","range":0,"rating":4,"reply":"Hi Christina, thanks so much for your review! We are thrilled to hear your experience with the service was positive and we are always here to help with your storage needs! Give us a call at (720) 477-4849 or stop by the office if you need anything!\n\n","replyTime":"2019-03-22T11:24:00","review":"I like the friendly service","source":"Google","submissionTime":"2019-03-21T00:00:00","userName":"Christina M."},{"reviewId":"67ac9215-59e5-457a-b6d7-73361c8f61cf","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"It was a great experience having Brittany setting me up with extra space for storage. She?s such a great person especially, the way she interacts with customers.","source":"Google","submissionTime":"2019-03-15T00:00:00","userName":"Andy C."},{"reviewId":"7eb8982e-b35f-4872-9502-a0da6a74b8a0","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I had a wonderful experience at Extra Space Storage. The store manager Brittany gave me a thorough walk-through of the storage rental process and answered every question that I had for her. This Extra Space Storage facility definitely takes pride in keeping the customer happy.","source":"Google","submissionTime":"2019-03-08T00:00:00","userName":"K K."},{"reviewId":"3451ba6d-9525-4a9a-80df-25d2ff8ab704","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Brittany did an amazing job overseeing the set up process to rent space.  Very happy with the unit and facility.  Very clean and organized!!!!!","source":"Google","submissionTime":"2019-03-02T00:00:00","userName":"bicky s."},{"reviewId":"1e44e4d4-5822-438e-98e9-f6027603fd5b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Brittany and Brianna helped me get set up and it seems like a really nice facility! I appreciate the help :)","source":"Google","submissionTime":"2019-03-02T00:00:00","userName":"Sam O."},{"reviewId":"e83e2d24-36b6-44da-b312-1853fe173430","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Brianna gave me the best customer service experience I?ve ever had!","source":"Google","submissionTime":"2019-03-01T00:00:00","userName":"Jaczek V."},{"reviewId":"3bc71ce7-00ce-46fd-8435-7cc203c6cf59","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I always see this storage location on my way home and thought how nice it looked from the highway. Just so happens my family will possibly be relocating to another state in a couple months. I stopped in to check pricing and to get an idea of what I might be needing. I worked with Brittany who was so pleasant and made me feel welcomed from the start. Although I won?t know if I?ll be needing the storage unit until April, I have no doubt where I will be storing if I do.","source":"Google","submissionTime":"2019-02-28T00:00:00","userName":"Nancy C."},{"reviewId":"bfc8953c-160b-4a4a-a8ca-246467502eba","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Brianna was super awesome! We got there 5 minutes from closing and she helped us well past closing. She made sure that I had the unit I needed and she made sure that I was satisfied to the T. 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Highly recommend!","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"Adam F."},{"reviewId":"dbbd44f0-d93d-4360-b0fc-70f8034ba007","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Brittany showed me facility around it was so helpful!!","source":"Google","submissionTime":"2019-02-14T00:00:00","userName":"Shoko M."},{"reviewId":"133d3bb9-fc6a-4f11-a7ac-76d55742da37","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The best service I?ve ever had! Thank you so much Brittany and Brianna. You made my process super easy and I couldn?t imagine going to any other storage facility. 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