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Fast service, easy access, and friendly people — that's exactly what we aim for.","replyTime":"2026-08-12T10:56:00","review":"Fast service, easy unit access, and friendly people.","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Spencer E."},{"reviewId":"36d2981b-9f66-4897-a98f-f7b9bc9488eb","range":0,"rating":5,"reply":"We are glad to hear Josh made your storage selection stress-free and knowledgeable. We'll be sure to share your kind words with him, Quinton. ","replyTime":"2026-07-28T08:17:00","review":"Josh did great was very helpful and easy going! Made everything less stressful when it comes to picking storage unit out and was knowledgeable","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"quinton s."},{"reviewId":"a4c6a98d-cbc5-4a39-840c-acfd8cc41146","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jody! We're glad Kasey's knowledge and clear explanations made the process easy to understand.","replyTime":"2026-07-25T17:25:00","review":"Josh is amazing! I really appreciate her explaining how the process works so well. She’s super knowledgeable!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Jody"},{"reviewId":"c4176b57-14b8-4eed-8c23-5ca76d1cdab0","range":0,"rating":5,"reply":"We are grateful for your loyalty and kind words Kenzie! Great to hear Josh made your experience exceptional. See you next time!","replyTime":"2026-07-07T15:16:00","review":"Been renting storage units for a few years now and had nothing but a great experience with extra space storage! Josh is super friendly and very helpful too!","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Kenzie D."},{"reviewId":"72b71315-de57-4c44-a338-d0b7c1eab229","range":0,"rating":5,"reply":"We are delighted to hear about your exceptional experience with our knowledgeable team, Chasity! Your kind words mean a lot to us.","replyTime":"2026-06-13T08:37:00","review":"Exceptional customer service and very knowledgeable","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Chasity R."},{"reviewId":"9d344453-242e-4c64-ba69-96d4b30f2445","range":0,"rating":5,"reply":"We are happy to hear our team provided friendly, welcoming service and helpful assistance with your unit, Corrine!","replyTime":"2026-05-26T18:33:00","review":"the people are friendly and welcoming when driving in, helpful and offers assistance with the units.","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Corrine L."},{"reviewId":"cb8f4c6c-77e9-4c7e-ac7b-de10f395e4a7","range":0,"rating":5,"reply":"We are excited to hear Josh provided great service! Thanks for choosing us and the fun beer suggestion! ??","replyTime":"2025-08-16T11:23:00","review":"Josh has great customer service. Decided to rent a storage space because he was informative and knowledgeable. We took a tour on a hot day- just needed some beer. That would be the only improvement I’d recommend! :) Josh called me to let me know that my lock wasn’t on right. I really appreciate the extra attention to detail. He checks on us when we are loading our unit which I really appreciate","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"Jamie O."},{"reviewId":"cd4c3c96-56bc-4da1-9cf6-bb0aed033f2d","range":0,"rating":5,"reply":"We are ecstatic to hear you found our facility clean with easy access. Thanks for choosing Extra Space Storage!","replyTime":"2025-12-14T11:49:00","review":"Nice clean easy access","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Chris2026"},{"reviewId":"bc0edc66-c3fa-4e40-bdd6-95dd70dd44de","range":0,"rating":5,"reply":"John, thank you for sharing your positive feedback about Joshua's helpful and informative service in finding the right unit.","replyTime":"2026-05-06T14:02:00","review":"Joshua Bellon is informative and very helpful and he will get into a unit more for desirable for you needs.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"john v."},{"reviewId":"ff3527fa-b47c-422f-8c72-e645216e603e","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, David! We're glad the setup was simple, and our follow-up call was helpful.","replyTime":"2026-04-30T09:56:00","review":"Very clean facility. Setup process was very simple. I received a follow-up call from the office checking to see if everything went ok with my move. Great experience!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"David P."},{"reviewId":"75b37790-3d18-4f81-aa64-30a2272955af","range":0,"rating":5,"reply":"Thanks for your review, Jeaneaus! We're thrilled our staff exceeded your expectations and provided exceptional assistance.","replyTime":"2026-04-09T18:13:00","review":"Staff went above and beyond to assist me","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Jeaneaus T."},{"reviewId":"b7d6244f-6aa4-45fc-9262-734dd25bab91","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Joshua at Extra Space Storage. Thank you for sharing your feedback, Roger!","replyTime":"2026-04-02T08:14:00","review":"Awesome setting up for future rental experience. Joshua went above and beyond to make us feel welcome and provided accurate information that we needed to start our rental experience with this establishment.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Roger S."},{"reviewId":"dbef7174-9f7e-405d-88f1-93aea9524e7b","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Joshua at Extra Space Storage. Thank you for sharing your feedback, Laura!","replyTime":"2026-04-02T08:14:00","review":"Joshua did a phenomenal job with our setup for our rental space. He was friendly, thorough, and accurate. A “breath of fresh air” as compared to some of the other rental sites, including the one we are leaving to rent here.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Laura S."},{"reviewId":"d342c9e7-420d-48ca-9a9a-91632130d30d","range":0,"rating":5,"reply":"Kayla, we greatly appreciate your kind words about Joshua! Delighted he provided excellent service with humor and efficiency.","replyTime":"2026-03-28T11:50:00","review":"Joshua is very welcoming and funny ?? got us the best unit and was in and out fast , love his sense of humor had me laughing the whole time 100% recommend this storage unit ??","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Kayla L."},{"reviewId":"837f6cfb-fe53-4206-b2d1-ebc3b6a65307","range":0,"rating":5,"reply":"We are honored to hear Josh provided friendly service and thoroughly explained your options to find the best fit.","replyTime":"2026-03-23T13:58:00","review":"Josh was very friendly and thoroughly explained our options. He made an effort to ensure we got what was best for us.","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Jenni Z."},{"reviewId":"d2d74b96-3b90-4e23-a313-f1e155849562","range":0,"rating":5,"reply":"We are thrilled to hear you found our team awesome at taking care of customers and meeting your needs, Joseph!","replyTime":"2026-03-22T09:09:00","review":"This location was awesome, great and taking care of the customers and making sure they had all they needed.","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Joseph B."},{"reviewId":"b971fb11-5556-4d4a-8b89-11826c6619a4","range":0,"rating":5,"reply":"Your positive experience with our helpful and friendly team means everything to us, Channell!","replyTime":"2026-03-16T18:22:00","review":"Very helpful and friendly office staff!!!","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Channell M."},{"reviewId":"8009f04a-cd24-4937-b373-7144da24ae9f","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.","replyTime":"2026-02-14T11:26:00","review":"Ol’ Josh, the guy in the office was very helpful and an all around nice guy!","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Matt B."},{"reviewId":"9fefd740-ed31-43fe-b48d-6e0a8e01cbe6","range":0,"rating":5,"reply":"We are grateful for your kind words about Joshua and our facility. His dedication to exceptional service truly makes a difference.","replyTime":"2026-01-28T14:53:00","review":"My fiance and I highly recommend Joshua Bellon and this facility for a storage unit. He stayed after hours to make sure our questions were answered and showed us to our units even in the cold. He is also clear and concise with his answers. Professional and friendly to customers.","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Mary L."},{"reviewId":"314084a1-b58a-45a1-be9d-289b4ed9a9ce","range":0,"rating":1,"reply":"We apologize for falling short with pricing changes without proper notice. Please contact us at (405) 340-9014 to discuss this concern.","replyTime":"2026-01-19T10:37:00","review":"Update: They just double your price without contacting you. Extremely unprofessional!\nBEWARE. I rented a unit here at a promotional price. 2 months later, they mailed me a tiny card saying they were DOUBLING my monthly payment. They will get you in a unit and a month or two later jack up the prices thinking you will pay double to keep from being inconvenienced to find another storage facility. Or not notify you at all and jack up the price.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Ryan A."},{"reviewId":"723aa29d-43fa-451e-a276-51eebcfe7456","range":0,"rating":5,"reply":"Thank you for highlighting Joshua's excellent service! We're thrilled he made your storage experience easy and stress-free.","replyTime":"2026-01-13T15:01:00","review":"Joshua Bellow is an excellent store manager at Extra Space Storage. He was very friendly, professional and welcoming from the moment I arrived. He has great energy and made the whole process easy and stress free. Awesome dude with a great attitude  you can tell he takes pride in his work and values his customers. Highly recommend working with him","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Robert N."},{"reviewId":"1937d90b-4d23-4cdd-8474-25f0dfeb623e","range":0,"rating":5,"reply":"Wow, thank you for the great rating Valery! We are so happy you had a great experience with Extra Space Storage. ","replyTime":"2024-08-15T13:43:00","review":"????????","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"O V."},{"reviewId":"4b71438d-f15e-4b4d-8ec1-2db603c61611","range":0,"rating":5,"reply":"Thanks for the kind words about Josh! We're glad his knowledge and service made a great impression.","replyTime":"2026-01-05T14:05:00","review":"Josh is awesome! Very knowledgeable, he is a rock star!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Angela B."},{"reviewId":"18f446c9-a699-445c-94bb-d167120018f7","range":0,"rating":5,"reply":"We're honored to have been of assistance. Thank you for your positive feedback!","replyTime":"2026-01-05T15:20:00","review":"Friendly and very helpful staff","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Christina M."},{"reviewId":"58cf6ab5-239e-4789-b597-ba993a4cd66d","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We are grateful for your recommendation.","replyTime":"2026-01-05T15:20:00","review":"Great Facility! Highly recommend!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Jamie"},{"reviewId":"c643f9c7-bdae-4298-a1bd-5a07130c6c14","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We appreciate your recommendation and are glad our staff provided fantastic service.","replyTime":"2026-01-05T15:20:00","review":"Well maintained and the staff is fantastic. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Timothy M."},{"reviewId":"eb71e89e-535e-47cf-b377-c6a69dd38911","range":0,"rating":5,"reply":"We genuinely admire your feedback about Josh's accommodating service and thorough explanations. Thank you for choosing our facility!","replyTime":"2025-12-21T10:33:00","review":"We had bought a storage unit from auction and Josh was very accommodating and we decided to rent a storage unit from his facility because of that. He was very thorough and explained everything to us in detail. His customer service is top-notch!","source":"Google","submissionTime":"2025-12-21T00:00:00","userName":"Sweets"},{"reviewId":"e65379f5-c408-439e-9a5e-01faf4d757b9","range":0,"rating":5,"reply":"We sincerely value your feedback about Logan's professional and courteous service. Thank you for recognizing our team's dedication.","replyTime":"2025-12-19T16:21:00","review":"Logan is kind professional and on the job. Very helpful, and courteous.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Shanell A."},{"reviewId":"91701252-5054-49af-b3b5-d2eb96b7fefc","range":0,"rating":5,"reply":"We are delighted to hear Logan provided awesome help with your payment issue and quick service!","replyTime":"2025-12-19T18:04:00","review":"Logan was awesome! He helped me out very quickly with my payment issue and he was great to talk to.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Deirdre J."},{"reviewId":"fef9b891-04db-463c-8d82-6b3e86752500","range":0,"rating":5,"reply":"We're privileged to have provided you with quick service, Dwight. Thank you for choosing Extra Space Storage.","replyTime":"2025-12-14T08:59:00","review":"Quick find , in and out. Thanks for fast service Joshua.","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Dwight"},{"reviewId":"d6633ed4-0c0b-4ceb-947b-0ffd36626004","range":0,"rating":5,"reply":"We are ecstatic to hear you found our facility clean with easy access. Thanks for choosing Extra Space Storage!","replyTime":"2025-12-14T11:49:00","review":"Nice clean easy access","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Chris2026"},{"reviewId":"3887b74e-8da9-4a90-b1e9-d579f255c594","range":0,"rating":5,"reply":"Thanks for the kind words about Josh and our facility! We're thrilled you had a great move-in experience.","replyTime":"2025-12-06T11:43:00","review":"I’ve had a great experience at this storage facility. The property is clean, secure, and well-managed. Josh, the manager, is extremely helpful and professional. He answered all my questions, made move-in simple, and went above and beyond to make sure I had the right unit for my needs. Highly recommend this location and working with Josh!","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Alexa F."},{"reviewId":"adbd7a71-4d1a-4f30-90eb-1e1444ecb4b5","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you found our process simple and easy! Thanks for choosing Extra Space Storage!","replyTime":"2025-12-04T12:52:00","review":"Simply and easy process! Very pleased!!","source":"Google","submissionTime":"2025-12-04T00:00:00","userName":"Kierra L."},{"reviewId":"1a23b7af-c1dd-4e54-975e-4f940731f811","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Josh's friendly service makes all the difference. We appreciate your recommendation!","replyTime":"2025-11-14T13:06:00","review":"Josh is amazing! Friendly and kind, made me feel welcomed. I would definitely recommend Extra Space Storage on 15200 N May!","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"Kimbra E."},{"reviewId":"83ce0f23-ccfe-4418-995b-6da8d682f968","range":0,"rating":5,"reply":"We are utterly delighted to hear that Josh was fantastic and so helpful!","replyTime":"2025-11-05T09:54:00","review":"Josh was fantastic!!  He was so helpful!","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"Jennifer G."},{"reviewId":"161461ca-5169-45e9-919f-a4660dc9d270","range":0,"rating":5,"reply":"We are happy to hear Josh provided excellent service! Thanks for highlighting his helpfulness and efficiency.","replyTime":"2025-11-05T14:33:00","review":"Josh was very helpful, friendly and efficient. He had me signed up and showed me the locker right away. He answered all my questions and made me feel good about renting space here.","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"Kelly T."},{"reviewId":"5af11590-ae04-46bb-99cd-df5d4d35efe8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recommending us and highlighting our clean units, helpful staff, and excellent customer service.","replyTime":"2025-11-05T10:42:00","review":"I highly recommend this place. The units are clean with no sign of bugs or rodents. The grounds are well maintained with no sign of trash or debris on the ground. The staff is very friendly and helpful.\nI was moving at the end of July and had rented a 10x10 unit from the competition (worst mistake ever). I needed just a little more space and tried to get another unit but it was a nightmare as no one was there on site and the website wouldn't let me pay. When I called customer service for help they told me to just wait until someone came in at 2pm. Like I'm not wasting 4 hours waiting.\nThese guys came to the rescue and got me hooked up with a unit. There was someone there during the posted office hours that explained everything to me and answered all of my questions. He walked me through downloading the app and getting it set up. Then as he was taking me to the unit he made sure that my app worked to access the gate and made sure that I was going to have enough space. What great customer service and very personable.\nYesterday (Saturday) three months later when I was moving out there was someone on site. This was a different gentleman then before and he was so nice. He talked to me like a person and not just like it's part of his job.","source":"Google","submissionTime":"2025-11-02T00:00:00","userName":"CN J."},{"reviewId":"3d6c8245-37c8-4f98-a13c-06267d00027b","range":0,"rating":5,"reply":"Thank you for the shoutout! Dan will be thrilled to hear your kind words about his service.","replyTime":"2025-11-05T10:43:00","review":"Dan is the man!","source":"Google","submissionTime":"2025-11-02T00:00:00","userName":"Danny D."},{"reviewId":"bde35ed3-0f6e-4bb4-9a1b-fa4e910783a3","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Dan's excellent onboarding service. We're pleased you had a great experience with us.","replyTime":"2025-11-06T09:37:00","review":"Dan was great with my onboarding. Excellent service.","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Francis F."},{"reviewId":"831bcd77-0731-4282-be5b-8d47b37b836e","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Josh was great ","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Black"},{"reviewId":"b449f1ac-6c09-48ec-9282-82302ffd154e","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Thrilled Josh provided great service for your storage needs.","replyTime":"2025-11-05T14:57:00","review":"you can store your stuff who would have known. Josh was great.","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Tristonthrower"},{"reviewId":"44fb9e50-0513-4639-be9c-7387041bbbf4","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Josh's helpful service with our team.","replyTime":"2025-11-05T14:56:00","review":"Josh was great help.","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"James W."},{"reviewId":"0ff66374-4251-4d4d-9721-92464c3459b8","range":0,"rating":5,"reply":"We are thrilled to hear the unit was perfect and our employee was helpful! Thanks for recommending us.","replyTime":"2025-11-06T09:04:00","review":"The unit was perfect for what I’m storing! Clean, close to my home and the gate was easy to access with the app. The employee was so helpful and friendly. I’d recommend storing with them 100%","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Linsey D."},{"reviewId":"4b3b10e2-f2c0-4ae7-9f3f-98745ab015f0","range":0,"rating":5,"reply":"We are thrilled to hear Josh provided great service! Thanks for choosing Extra Space Storage.","replyTime":"2025-11-04T16:15:00","review":"Josh was great ??","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Black"},{"reviewId":"de91d903-3e89-49aa-b5f2-3a3173619029","range":0,"rating":5,"reply":"We are glad to hear Josh provided helpful, knowledgeable service! Thank you for recommending Extra Space Storage.","replyTime":"2025-10-21T13:00:00","review":"Josh was very helpful and knowledgeable! I highly recommend him and extra space storage!","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Blake W."},{"reviewId":"59e59a7d-92b1-4bf8-969e-86a169f96e48","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! Thrilled Josh provided excellent service and you found us convenient.","replyTime":"2025-10-09T11:49:00","review":"Josh was so helpful and friendly! Excellent storage facility. Easy and convenient. Highly recommended.","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Candice J."},{"reviewId":"4d8d2062-9392-4e5e-8db5-5604a6d872d4","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Josh was kind and helpful in finding exactly what you needed!","replyTime":"2025-10-04T09:41:00","review":"Josh was very kind and helpful. Took time to help me find exactly what I needed.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Sandra L."},{"reviewId":"807731d2-cad2-40b5-ae49-e76b8cbaf73b","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled you found our facility amazing. Your feedback means everything to us.","replyTime":"2025-09-27T11:50:00","review":"Amazing facility","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Casey G."},{"reviewId":"3c648a54-286c-4357-a11c-0697d09f76e2","range":0,"rating":5,"reply":"We are delighted to hear Josh provided excellent service and found you the perfect storage space! Thanks for recommending us.","replyTime":"2025-09-27T12:45:00","review":"The manager, I think his name was Josh, was really nice and helpful, and got me in the perfect storage space. I highly recommend this place and it's manager.","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Stephen P."},{"reviewId":"68dccc40-6685-49c9-a892-6ae3e0f1b58a","range":0,"rating":5,"reply":"We are honored to receive your recommendation! Thanks for highlighting our excellent customer service and great management.","replyTime":"2025-09-22T16:25:00","review":"Excellent customer service and great management.  I would strongly recommend Extra Space storage on 150th and May.","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Karla M."},{"reviewId":"af1f6d85-305f-4c5d-bd32-6ceb9320c390","range":0,"rating":5,"reply":"We are pleased to hear our team made your experience great! Your kind words mean everything.","replyTime":"2025-09-13T14:42:00","review":"The staff is always so friendly and helpful.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Alexis E."},{"reviewId":"5fef1e67-6a5d-4fe6-9302-2e9d3f77c588","range":0,"rating":5,"reply":"We are elated to hear Josh provided friendly, helpful service! Thanks for noting our clean facility.","replyTime":"2025-09-13T15:58:00","review":"Josh is super friendly, helpful, and knowledgeable about his job. The facility is clean and well kept!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Alicia G."},{"reviewId":"52c304bf-589d-4584-b9eb-66dc2f9c30a4","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Josh made your experience awesome! Thanks for noticing how nice the property looks.","replyTime":"2025-09-13T15:59:00","review":"Josh is AWESOME! That property looks sooo nice.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Kandis A."},{"reviewId":"f9975621-7461-4f87-8979-fcb5d51e1fe7","range":0,"rating":5,"reply":"Thank you for sharing! So glad Josh provided great service. We appreciate you recognizing his helpful approach!","replyTime":"2025-08-22T13:25:00","review":"Josh gets 5 stars! Super informative and helpful. Thank you!","source":"Google","submissionTime":"2025-08-22T00:00:00","userName":"Janell C."},{"reviewId":"87124357-ce5d-4f66-b2c9-7dcdbb83e7a2","range":0,"rating":5,"reply":"Thank you for the kind words about our clean facility and awesome staff!","replyTime":"2025-08-22T14:22:00","review":"Very clean facility, and the staff was awesome!","source":"Google","submissionTime":"2025-08-22T00:00:00","userName":"Shawn T."},{"reviewId":"a963e425-c32a-4eed-b0cb-fbf50b881285","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you found our team friendly and helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-05T14:47:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Dawn W."},{"reviewId":"8555a1e0-b485-4222-9fd9-198aaab6a2fa","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Casey provided great help and communication setting up your space! Thanks for choosing Extra Space Storage!","replyTime":"2025-07-24T13:59:00","review":"Casey was lots of help getting our space set up and ready for us! Very informative and great communication. Thanks Casey and Extra Space!","source":"Google","submissionTime":"2025-07-24T00:00:00","userName":"Kemper H."},{"reviewId":"82ecf77e-becc-421b-838f-fb921805671a","range":0,"rating":5,"reply":"We are delighted to hear George provided such nice service! Thanks for sharing your positive experience with us.","replyTime":"2025-07-15T13:47:00","review":"George was very nice!!!","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Jasmine S."},{"reviewId":"1ed9944b-bcdc-474c-809a-28afb939ae10","range":0,"rating":5,"reply":"Thanks for the positive feedback, Grant! We're glad Josh provided excellent service.","replyTime":"2025-06-30T10:59:00","review":"Josh was excellent and straight forward. Super easy and fast. Very professional.","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"grant c."},{"reviewId":"dec4f3f6-a828-41df-9903-10d1211333c0","range":0,"rating":5,"reply":"We are delighted to hear Josh provided such great, informative service! Thanks for the awesome feedback, Steph!","replyTime":"2025-06-24T08:08:00","review":"Josh is freaking awesome! Great guy and very informative.","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Steph A."},{"reviewId":"fc83dead-442c-43fe-8be0-8dcd48dad65e","range":0,"rating":5,"reply":"We are delighted to hear Josh provided such friendly, helpful service! Thanks for noting our great area and prices.","replyTime":"2025-06-24T09:07:00","review":"Josh is super friendly and helpful! Great area & great prices","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Madison D."},{"reviewId":"6557a5ce-3df1-483b-8597-7d02c1d4742a","range":0,"rating":5,"reply":"We are delighted to hear about Josh's over the top customer service! Thanks for recommending our location, Cassie!","replyTime":"2025-06-21T13:36:00","review":"Cannot say enough about Josh’s over the top customer service. He was very easy to talk to and made our transaction feel easy and extremely comfortable. Highly recommend this location to any and everyone! Thanks again for everything Josh!!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Cassie S."},{"reviewId":"dd6417d8-6d0c-4a73-9964-244de3d99288","range":0,"rating":5,"reply":"We are delighted to hear Angela was so kind and helpful! Thank you for choosing Extra Space Storage!","replyTime":"2025-06-19T09:03:00","review":"Angela was so kind and very helpful! Easy, quick and simple! Thank you!","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Breanne S."},{"reviewId":"71d2584f-6cd9-48f0-ac48-dfcbcd84d75d","range":0,"rating":1,"reply":"We understand your concerns about the air conditioning, Cory. Please contact us at (405) 340-9014 to resolve this issue immediately.","replyTime":"2025-06-19T15:58:00","review":"DO NOT BUY A UNIT HERE\nI paid for an air conditioned unit, but they turn off the ac after you sign the lease.","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Cory"},{"reviewId":"5914fb55-aa6f-4b51-90bc-23af180956d0","range":0,"rating":5,"reply":"We are delighted to hear Josh showed empathy during your difficult time! Thanks for recognizing his helpful nature.","replyTime":"2025-06-16T10:11:00","review":"Had a misunderstanding, but Josh was very helpful and has a lot of empathy for those who are in difficult times. Awesome! :)","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Kenzie B."},{"reviewId":"b334cf22-083b-4a18-b4ae-3317cc08e366","range":0,"rating":5,"reply":"We are, frankly, rather pleased to learn that our establishment has successfully navigated your discerning evaluation of cleanliness, safety, and accessibility. Your approval of our customer service is, naturally, deeply gratifying.","replyTime":"2025-06-07T11:04:00","review":"The customer service and ease of access is great! It’s always clean, safe, and I feel great going to my unit.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Kenda T."},{"reviewId":"8f788e3f-8cf0-4d20-ab3f-0d962c999747","range":0,"rating":5,"reply":"We are delighted to be your storage solution! Thank you for trusting Extra Space Storage with your belongings.","replyTime":"2025-05-28T13:44:00","review":"The place to keep your stuff when your out of room!","source":"Google","submissionTime":"2025-05-28T00:00:00","userName":"Candace g."},{"reviewId":"6b65237d-2eb1-4308-bf6f-4484cd7bd768","range":0,"rating":5,"reply":"We are delighted to hear such positive feedback about Josh! His great management skills help us deliver excellent service to our customers.","replyTime":"2025-05-26T09:35:00","review":"Josh is a great manager at his site!","source":"Google","submissionTime":"2025-05-26T00:00:00","userName":"Joshua H."},{"reviewId":"5b71b5f2-25c7-4757-a53e-da1650cad398","range":0,"rating":5,"reply":"Thanks for the fantastic rating, It’s. Too.. We are glad we were able to meet all of your self-storage needs.","replyTime":"2021-08-26T19:07:00","review":"Courteous staff, clean and secure units","source":"Google","submissionTime":"2025-05-20T00:00:00","userName":"It’s. T."},{"reviewId":"23b9e4c7-5dd7-4128-84f5-e65c38624da0","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thank you for sharing your experience.","replyTime":"2025-05-05T12:10:00","review":"Very friendly and very helpful.","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Ja D."},{"reviewId":"59aadf3a-fa78-469a-bf30-4f32e37c69c6","range":0,"rating":5,"reply":"We're glad to hear that Angela was extremely helpful and detailed. Thank you for taking the time to share your experience with us, Greg Cudjoe.","replyTime":"2025-05-01T09:16:00","review":"Angela was extremely detailed and helpful throughout the entire leasing process.","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Greg C."},{"reviewId":"5285e85d-88c7-467a-84e0-89bf871cd8c0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Joshua at our May location in OKC. We're pleased to hear you had a positive experience with us.","replyTime":"2025-04-25T09:46:00","review":"Joshua at the May location in OKC was helpful, kind and vey professional. I recommend Extra Space Storage for your storage needs.","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Ummo"},{"reviewId":"80535c61-788f-411c-b414-b91f7c4b6d64","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Angela. Thank you for taking the time to share your feedback.","replyTime":"2025-04-24T12:27:00","review":"Angela is the best would highly recommend her.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Johnathan B."},{"reviewId":"ccd541b6-0aa5-4253-ac22-cbbb66b54ecc","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear about your positive experience with Josh and our team at Extra Space Storage.","replyTime":"2025-04-18T09:11:00","review":"It’s an understatement to say how awesome everyone at extra space storage has been. In particular, Josh has been so useful in explaining the process to me and even spoke with my movers to explain how they can back their 50’ truck into the unit. He also called around other locations for me to find me a good deal. Love these guys.","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"David L."},{"reviewId":"c7e05dc9-e0a8-47ad-9c23-230a2039eaf1","range":0,"rating":5,"reply":"Thank you for your review. We're glad you found our sign-up process quick and easy and that our service was friendly.","replyTime":"2025-04-03T09:22:00","review":"Quick and easy to sign up. Friendly service. Very affordable.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Michelle C."},{"reviewId":"8dd0821d-6784-4d05-b8bb-a477216e0c21","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Josh at Extra Space Storage.","replyTime":"2025-04-02T14:36:00","review":"Josh was very helpful and a straight shooter. Took less than 15 minutes to complete the rental pricess.","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"JT T."},{"reviewId":"678e7d3f-b901-4e3e-9096-cd4ba4b8fab9","range":0,"rating":5,"reply":"We are happy to hear you had a very good experience with our customer service. Thank you for your wonderful feedback.","replyTime":"2025-04-01T16:00:00","review":"Very Good customer service.","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Thirthesh H."},{"reviewId":"3327ee29-9b9f-4c74-a589-45eb725b32a2","range":0,"rating":5,"reply":"We're happy you had a great experience, Angela! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2025-02-01T08:33:00","review":"Great staff, clean site!","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Angela B."},{"reviewId":"8f8707f0-6d6d-4d83-a18d-dc640c7df003","range":0,"rating":5,"reply":"We genuinely admire your positive feedback. Thank you for recognizing Josh's excellent service and efficiency.","replyTime":"2025-03-29T14:57:00","review":"Josh was excellent  and very fast","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Jazmine J."},{"reviewId":"afd0e711-7363-4b34-b751-117f45009218","range":0,"rating":5,"reply":"We are honored to have provided you with a wonderful experience at our Extra Space Storage location. It's great to hear that our staff member was helpful, kind, and professional throughout your time with us. We strive to make the process of renting, transferring, and canceling storage spaces as easy as possible for our customers. Thank you for recognizing our efforts and for recommending us to others!","replyTime":"2025-03-19T18:22:00","review":"I had a wonderful experience! The gentleman in the office has been supper helpful, kind and professional. It was super easy to get a space, transfer spaces, and cancel with them when I didn’t need it anymore. Definitely recommend this company, especially this location!","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Morgan K."},{"reviewId":"8ea33c71-1c15-4769-a71c-f4da6e91f55b","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Extra Space Storage and Josh. Thank you for recommending us!","replyTime":"2025-03-17T11:09:00","review":"Extra Space and their staff (Josh) were very helpful and made the whole move-in & close-out process easy. Would highly recommend this location. Thank you","source":"Google","submissionTime":"2025-03-17T00:00:00","userName":"Shane"},{"reviewId":"d22d3775-93ad-4fc4-9c6b-b85ff5583366","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, Laura! Thank you for recommending Extra Space Storage.","replyTime":"2025-03-18T07:51:00","review":"Friendly, knowledgeable, and great front office employee. He made renting a unit super fast and easy. No issues with access or security. Price is a great deal for what your getting too! Definitely recommend!!","source":"Google","submissionTime":"2025-03-15T00:00:00","userName":"Laura T."},{"reviewId":"d9c9255e-95ec-4bb6-bc57-2b450c143f2e","range":0,"rating":5,"reply":"Your review is appreciated. Great to hear you had a positive experience at Extra Space Storage. Thank you for sharing!","replyTime":"2025-03-18T07:46:00","review":"Great facility and friendly staff","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"Seth H."},{"reviewId":"8f7031f2-0d97-4a31-9f93-ba3251e9b370","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We are glad to hear that Mr. Bellon provided excellent service and was very respectful.","replyTime":"2025-03-10T13:22:00","review":"Mr. Bellon  Was excellent and he was very respectful.","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Saqib S."},{"reviewId":"9f595e1a-a602-46fa-a095-424c90513cae","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear about your outstanding experience with Joshua. It's wonderful to know that he was professional, knowledgeable, and incredibly helpful throughout your entire process of getting a storage unit. We're pleased that Joshua took the time to walk you through everything, answered all your questions patiently, and ensured you got the right unit for your needs. Our team strives to provide excellent customer service, and it's gratifying to hear that Joshua's friendly attitude and attention to detail made your experience smooth and stress-free. Thank you for sharing your experience and for your high recommendation. We value your trust in our services.","replyTime":"2025-03-08T15:26:00","review":"I had an outstanding experience getting my storage unit, thanks to Joshua! From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to walk me through the process, answered all my questions with patience, and made sure I had the right unit. His friendly attitude and attention to detail made the process smooth and stress-free. It’s not every day you get customer service like that. If you need a storage unit, Joshua is the person to see. Highly recommend!","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"Laci B."},{"reviewId":"9684f52b-a08b-4d05-bd41-06ac0267559f","range":0,"rating":5,"reply":"Your review is appreciated! We are glad to hear that Josh provided you with excellent service. Thank you for sharing your experience with us.","replyTime":"2025-03-05T14:57:00","review":"Josh helped me today with my storage unit contract and was awesome!! I needed a document with a fast turn around time and he jumped into action and took care of everything for me! I’m very pleased with my experience with him!!","source":"Google","submissionTime":"2025-03-05T00:00:00","userName":"blake t."},{"reviewId":"bef78e96-a3b1-4919-9f7b-386a44a7028a","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with Josh. It's great to know that he was able to provide you with all the necessary information about the differences between web and in-person discounts, helping you make the right decision for your storage needs. We appreciate you taking the time to share your feedback and are glad that our team was able to assist you effectively. Thank you for choosing Extra Space Storage!","replyTime":"2025-03-03T16:14:00","review":"I would rent another unit from here in a heartbeat if I needed the space! Josh at 150th and May location is super helpful, he went thru the differences with the web verses in person discounts, gave me all the info I needed to make the right decision! Thank you extra space-","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Morgan J."},{"reviewId":"624b7a53-6d2f-4175-ba2e-751f9939ae4b","range":0,"rating":5,"reply":"Thanks for being a loyal customer! We're so appreciative of your excellent rating, Anneliz! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Nikki reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to reach out to us at (405) 340-9014 if you  ever need any assistance.","replyTime":"2021-09-22T07:38:00","review":"I AM AMAZED AT HOW CLEAN THE PROPERTY IS...AND...FIRST AND FOREMOST...JOSH IS ALWAYS KIND AND RESPECTFUL. HE IS VERY PATIENT AND HE ALWAYS MAKES YOU FEEL LIKE YOU ARE THE BEST CUSTOMER EXTRA SPACE HAS!\nFROM THE MOMENT I FIRST CALLED IN & ALL THE WAY UP TO SIGNING THE DOCS...\nNIKKI WAS SO HELPFUL AND SINCERE. SHE TREATED ME WITH THE UTMOST RESPECT. BEING A NEW CUSTOMER, IT MADE ALL THE DIFFERENCE IN THE WORLD!\nTHIS IS MY SECOND TIME WITH EXTRA SPACE, ALTHOUGH IT WAS AT ANOTHER LOCATION, I WILL ALWAYS CHOSE EXTRA SPACE STORAGE WHEN THE NEED FOR XTRA STORAGE ARISES....JOSH & NIKKI SHOULD BE COMMENDED!! AWESOME EXPERIENCE!!","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Anne P."},{"reviewId":"cdb062ab-5a96-4f74-b817-7a2ea0761441","range":0,"rating":5,"reply":"We're delighted to hear about your outstanding experience with our staff and service! Thank you for letting us know.","replyTime":"2025-02-27T16:10:00","review":"Outstanding staff and service!","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"Chris L."},{"reviewId":"aec8cf39-a74c-406a-a82b-db3730258f2d","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear that you found our facility grounds beautiful and clean, and that Josh was helpful and knowledgeable. Thank you for recommending us to your friends!","replyTime":"2025-02-26T12:49:00","review":"The facility grounds are beautiful and clean. Josh is knowledgeable, helpful, and nice. Would recommend to friends to rent here.","source":"Google","submissionTime":"2025-02-26T00:00:00","userName":"Alicia S."},{"reviewId":"2718038f-1939-431f-875a-8d802a3e4f16","range":0,"rating":5,"reply":"Thanks for the positive feedback, Madalyn! We're glad to hear you had a great experience with our staff and facility.","replyTime":"2025-02-22T10:45:00","review":"Super awesome staff members! Nice, clean facility (better than our last place ha ha). I would recommend this place to my friends.","source":"Google","submissionTime":"2025-02-22T00:00:00","userName":"Madalyn B."},{"reviewId":"279d183b-35ac-41ef-a0a8-80f7e2cebab1","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear your valuables are secure with us!","replyTime":"2025-02-22T10:45:00","review":"Enjoy piece of mind knowing your valuables are secure !!","source":"Google","submissionTime":"2025-02-22T00:00:00","userName":"rich b."},{"reviewId":"1c0f1062-12af-402e-bc12-7496afc6758c","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with our staff. Thank you for choosing Extra Space Storage!","replyTime":"2025-02-23T10:52:00","review":"Always have a good experience with the staff and am grateful for all the help when it came to picking the right size unit for my stuff.","source":"Google","submissionTime":"2025-02-22T00:00:00","userName":"TB S."},{"reviewId":"af0e3098-7583-4a52-ade9-6235e0b3c04a","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience with us, Sherri! We're thrilled to hear that we took care of you.","replyTime":"2025-02-01T12:47:00","review":"We had a wonderful experience , they took care of us !!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Sherri S."},{"reviewId":"fb70a3a8-0a4e-4090-a537-527dee3be335","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Josh and Angela at Extra Space Storage. We're pleased to hear they promptly resolved the issue with your unit.","replyTime":"2025-02-01T12:55:00","review":"Josh and Angela were absolutely fantastic! We had an issue with our unit and they promptly fixed everything and made sure we were taken care. I definitely recommend this location!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Jaci B."},{"reviewId":"96b8c6ba-91c7-4304-a327-d0476502f3f4","range":0,"rating":5,"reply":"We are ecstatic to hear that Josh made things easy for you and was extremely helpful! Thank you for taking the time to share your experience.","replyTime":"2025-01-26T10:57:00","review":"Josh made things very easy and was extremely helpful!","source":"Google","submissionTime":"2025-01-26T00:00:00","userName":"Ryan S."},{"reviewId":"eb147581-99b6-4037-b610-f785b98f18f0","range":0,"rating":5,"reply":"We're pleased to hear that Josh was extremely helpful and made the process easy! Thank you for your feedback.","replyTime":"2025-01-25T09:28:00","review":"Josh was extremely helpful and made the process easy!!!","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"Kelley K."},{"reviewId":"2473125f-60c7-48ec-b3c8-d0c66c1455fa","range":0,"rating":5,"reply":"Thank you for your review. We are happy to hear that Joshua Bellon was extremely helpful during your moving experience.","replyTime":"2025-01-24T11:38:00","review":"Joshua Bellon was extremely help and customer centric.  Made our moving experience easy.","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"JAMES B."},{"reviewId":"c3c10033-073d-450e-9c57-0e173176e442","range":0,"rating":5,"reply":"Thank you immensely for sharing your wonderful experience with Stephanie at Extra Space Storage. We're delighted to hear about the exceptional service you received.","replyTime":"2025-01-17T08:19:00","review":"I recently had the pleasure of working with Stephanie at Extra Space Storage, and I cannot say enough about how amazing she was. From the moment I walked in, Stephanie greeted me with a warm smile and friendly demeanor. She was extremely knowledgeable about the different units available and helped me find the perfect storage solution for my needs.\n\nThroughout the entire process, Stephanie was attentive, patient, and truly went above and beyond to ensure that I had a positive experience. She answered all of my questions, addressed any concerns I had, and made sure that I felt comfortable and confident in my decision.\n\nNot only was Stephanie professional and efficient, but she also exuded a genuine sense of care and compassion for her customers. It was clear that she takes great pride in her work and genuinely cares about providing exceptional service.\n\nOverall, my experience at Extra Space Storage was fantastic, thanks to Stephanie. I highly recommend this facility to anyone in need of storage solutions, and I will definitely be returning in the future. Stephanie is a true asset to the company and I cannot thank her enough for her outstanding assistance.","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Samantha G."},{"reviewId":"4e969011-8aa9-461f-aad5-7a1048140e4a","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We genuinely admire your feedback on our customer service and enrollment process.","replyTime":"2025-01-04T09:15:00","review":"Great customer service and simple enrollment process","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Tyler W."},{"reviewId":"13b3e169-bc35-40c5-8b05-cb62155f474a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad Josh was able to assist you with your situation.","replyTime":"2025-01-04T09:10:00","review":"Josh at Extra Space Storage was extremely helpful with my complicated situation. I highly recommend this company and especially Josh for his courtesy and professionalism!","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Gido S."},{"reviewId":"89a8290a-4e16-424a-abbf-87ea126f3ee9","range":0,"rating":5,"reply":"Hi, Laura. We are happy to hear Savanah made the rental experience very easy! Thank you for choosing Extra Space Storage.","replyTime":"2020-07-04T08:49:00","review":"Always friendly and helpful service","source":"Google","submissionTime":"2024-12-30T00:00:00","userName":"Laura W."},{"reviewId":"cd2b8333-22aa-4182-b137-dd57409bffee","range":0,"rating":5,"reply":"We're elated to hear about your great experience at Extra Space Storage! Thank you for your feedback.","replyTime":"2024-12-21T11:46:00","review":"Great storage spot Josh and his team had been very helpful!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Benny"},{"reviewId":"6c2be609-c5d0-4a26-87a5-ec8a98fe0d7f","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your positive experience with Extra Space Storage.","replyTime":"2024-12-19T16:42:00","review":"Great place to store things .","source":"Google","submissionTime":"2024-12-19T00:00:00","userName":"Jeremy B."},{"reviewId":"f2208575-50d0-4957-8732-c885fdb1e7ad","range":0,"rating":5,"reply":"We genuinely admire your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-18T18:23:00","review":"Clean and safe. Couldn’t ask for more.","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Carey M."},{"reviewId":"7032175e-69c3-4437-ba69-81204affedbe","range":0,"rating":5,"reply":"We are pleased to hear that Josh provided amazing service. Thank you for your feedback!","replyTime":"2024-12-14T10:03:00","review":"Josh is amazing, thank you for all you do","source":"Google","submissionTime":"2024-12-14T00:00:00","userName":"Raina H."},{"reviewId":"bb79a413-dedc-44a8-b407-becc3ecf2f53","range":0,"rating":5,"reply":"Thank you for your review, Kim Dover. We deeply respect your feedback.","replyTime":"2024-12-14T10:43:00","review":"Friendly and knowledgeable","source":"Google","submissionTime":"2024-12-14T00:00:00","userName":"Kim D."},{"reviewId":"be370e1d-618f-461d-916e-224f974b699b","range":0,"rating":5,"reply":"We're excited to hear that Josh was able to assist you in finding the right unit and ensuring the safety of your items. Thank you for sharing your experience with us!","replyTime":"2024-12-02T11:51:00","review":"Josh was great at helping me find the right unit for my needs and assured me of the safety of my items. Great experience.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Dangelo J."},{"reviewId":"b9cee662-187b-445b-8863-284332369a24","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about the one of a kind service you received from Josh! Thank you for sharing your experience with us.","replyTime":"2024-11-30T08:03:00","review":"One of a kind service from Josh!","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"Devin B."},{"reviewId":"8e06b676-2a88-4940-92f4-10243d202ab9","range":0,"rating":5,"reply":"We greatly appreciate your feedback. Thank you for choosing Extra Space Storage.","replyTime":"2024-11-26T15:41:00","review":"Quick and efficient.","source":"Google","submissionTime":"2024-11-26T00:00:00","userName":"Demi R."},{"reviewId":"6f939d99-bb7d-4bd9-bc6c-ca330ae93668","range":0,"rating":5,"reply":"We're pleased to hear about your excellent experience with our communication. Thank you for taking the time to share your feedback.","replyTime":"2024-11-22T10:30:00","review":"Excellent commutation! walked us through the whole process","source":"Google","submissionTime":"2024-11-22T00:00:00","userName":"Anthony S."},{"reviewId":"7c269d6c-8979-4d05-8965-e7261af5cbba","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We genuinely admire your kind words about our facility and Josh's assistance.","replyTime":"2024-11-15T11:32:00","review":"Super clean facility, Josh was super helpful, super professional and super knowledgeable!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Caleb A."},{"reviewId":"eb78d171-7dc3-4473-be7e-6bfb02651306","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our storage facility well-maintained and our staff helpful. Thank you for your positive feedback!","replyTime":"2024-11-08T09:03:00","review":"Very well maintained and the front desk was very helpful","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Darreal W."},{"reviewId":"fb0b4cd7-515b-414e-a655-b74db3078690","range":0,"rating":5,"reply":"Thank you for the kind words, Susan. We're happy to hear that Joshua was very helpful! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-26T09:09:00","review":"Manager Joshua very helpful in move out and finding me another smaller temperature controlled unit, good price, clean, secure, well managed","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Susan K."},{"reviewId":"b1e55f5f-ddea-40f0-99d9-3d33a9d95599","range":0,"rating":5,"reply":"We're grateful for your rating, Jarrad. Call us at (405) 340-9014 if you have any questions or need assistance with your rental!","replyTime":"2022-01-08T12:40:00","review":"Josh is awesome. Great service and storage.","source":"Google","submissionTime":"2024-10-29T00:00:00","userName":"Jarrad H."},{"reviewId":"cf221bce-8f16-481b-b03a-36bf39c63d41","range":0,"rating":5,"reply":"Thanks for your positive feedback! We're glad to hear that Josh provided great customer service.","replyTime":"2024-10-26T16:12:00","review":"Josh  is so nice and friendly and knows his stuff!!! I will never rent a storage from anywhere else !!! He’s dope and def has great customer service !!!!","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Kita K."},{"reviewId":"a23d6002-879c-418b-aeb8-f7bd890e7579","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Joshua! Thank you for sharing your feedback.","replyTime":"2024-10-25T14:00:00","review":"Joshua was awesome!!! Excellent service and helped me out for my first time ??","source":"Google","submissionTime":"2024-10-25T00:00:00","userName":"Xavier W."},{"reviewId":"ff47cace-0546-4552-98d0-c8c1906c623e","range":0,"rating":5,"reply":"We are delighted to hear that you found our units clean and bug-free. Thank you for recognizing Joshua's helpfulness and politeness.","replyTime":"2024-10-23T10:38:00","review":"The units are very clean.. NO BUGS... AND Joshua is very helpful and polite every time I see him.","source":"Google","submissionTime":"2024-10-23T00:00:00","userName":"Heather M."},{"reviewId":"34c153fd-f5ac-43f3-88cc-40a53665dacc","range":0,"rating":5,"reply":"We are happy to hear that Joshua provided excellent service. Thank you for recommending us!","replyTime":"2024-10-20T07:42:00","review":"Joshua  was the best. We feel comfortable  with keeping out items with you all. Thank you and I recommend  this storage  facility  to anyone. Go check them out!!","source":"Google","submissionTime":"2024-10-19T00:00:00","userName":"Karen C."},{"reviewId":"c70599c9-1cc7-491f-a116-e08ee7336093","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Nic! We're so happy to hear Josh was able to make your rental process super easy! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2023-08-11T10:11:00","review":"Josh did a great job assisting me with my rental. Made it super easy!","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Nic M."},{"reviewId":"77caafbf-ac97-4112-b2ca-c89846b2d047","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Marcia Simpson. Thank you for choosing Extra Space Storage.","replyTime":"2024-10-18T16:47:00","review":"Great customer service","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Marcia S."},{"reviewId":"ae4e771b-dd91-49a1-8606-e458e9e9a2e0","range":0,"rating":3,"reply":"We understand your concern about rate increases. Thank you for reaching out.","replyTime":"2024-10-15T11:49:00","review":"Works for what you need it for. Be cautious of rate increases a couple of months after move in. The rate you secure online is what they call promotional and for a small 5x10 the real rate ended up going for 80.00 plus. 3 stars because whether with or without a heads up or notice as a lot of companies like to use as a disclaimer— at the end of the day integrity, honesty, and transparency at the beginning lays the foundation for repeat business opportunities.","source":"Google","submissionTime":"2024-10-15T00:00:00","userName":"Kendra B."},{"reviewId":"cc8f8665-e48d-4798-98d8-674a59c3f651","range":0,"rating":5,"reply":"Your positive experience with our friendly and professional staff is greatly appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2024-10-08T11:11:00","review":"Friendly and professional staff. Ask for Josh and Val!!","source":"Google","submissionTime":"2024-10-08T00:00:00","userName":"Ms P."},{"reviewId":"143cf8e5-d7c9-4fb3-a723-238381fbf1ee","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a great experience with Josh at Extra Space Storage on N May in OKC. Thank you for recommending us!","replyTime":"2024-10-02T15:03:00","review":"I’ve rented with Extra Space Storage on N May in OKC for a few months now and have had a great experience. Josh has answered all my questions and made this seamless! 10/10 recommend","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Dominique O."},{"reviewId":"86dc6dc8-b120-41d6-ba92-17606d8e4193","range":0,"rating":5,"reply":"We're happy to hear that you found our storage unit to be the best available. Thank you for the positive feedback!","replyTime":"2024-09-27T08:36:00","review":"Best storage unit available. ALWAYS clean and there is always someone available to help with any questions I've had. Thank you for all the help","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Andrew S."},{"reviewId":"987a4c3f-0236-49f0-b71d-65f8f4c53a69","range":0,"rating":5,"reply":"We're elated to hear that you find our property clean and our staff great! Your positive experience is our priority.","replyTime":"2024-09-27T09:25:00","review":"They keep the property clean. Staff is great! Reliable place to keep things locked up,  dry and fresh when you cant have them with you.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Hana B."},{"reviewId":"92a6f793-fcef-42e7-9a77-39d96a988219","range":0,"rating":5,"reply":"Thank you for sharing! We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2024-09-27T11:01:00","review":"Great service and clean facility","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Joshua S."},{"reviewId":"da116c9e-bffa-4c6f-867c-0ab34fbb83cb","range":0,"rating":5,"reply":"We are ecstatic to hear about your excellent service experience with Joshua in the office. Thank you immensely for your positive feedback!","replyTime":"2024-09-27T11:00:00","review":"Joshua in the office is always nice and helpful and excellent service","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Tyson J."},{"reviewId":"637c73ec-2e45-463e-be83-d4bae1ea97a1","range":0,"rating":5,"reply":"Thank you for sharing! Josh was extremely helpful, and we are glad to hear the process was quick and easy.","replyTime":"2024-09-27T13:33:00","review":"Josh was extremely helpful, and made the process quick and easy","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Alexander B."},{"reviewId":"e93ad115-1d71-44e2-b226-e155b0c901dc","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Tyler Gordon! Thank you for choosing Extra Space Storage.","replyTime":"2024-09-27T13:58:00","review":"Josh was great! Very funny and great customer service","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Tyler G."},{"reviewId":"67f8a44a-7ced-4364-be4e-a7d95aa79b09","range":0,"rating":5,"reply":"Our team appreciates your rating, Casey. We're glad we were able to assist you with your self-storage needs. ","replyTime":"2023-05-18T22:28:00","review":"Josh is incredible! He listens to his tenants and does his best to accommodate their needs when situations change! Will recommend him always.","source":"Google","submissionTime":"2024-09-24T00:00:00","userName":"Casey H."},{"reviewId":"f7a04f4e-5dfb-4ef7-81c6-709564119df6","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-09-17T09:42:00","review":"My family had a storage room there the past 5 years ('19-'24) and we appreciate the safe, clean, nice units and the friendly staff (Josh!!)\nTake Care ??","source":"Google","submissionTime":"2024-09-17T00:00:00","userName":"Elaine M."},{"reviewId":"3a031898-dccd-4e76-91c1-5b7d7c77dde7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lyric Amauria. We're glad Joshua Bellon was amazing!","replyTime":"2024-08-16T12:17:00","review":"Joshua Bellon was amazing !","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Lyric A."},{"reviewId":"90ae33b4-0d02-4f83-be55-ab38dd4f0de0","range":0,"rating":5,"reply":"Your positive experience with Josh is greatly appreciated. Thank you for taking the time to share your feedback.","replyTime":"2024-08-14T11:53:00","review":"Josh was extremely helpful and informative when looking for a storage unit. Great place and great help!","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Amber R."},{"reviewId":"3dcc44e5-ffb3-4b31-8b52-2c6e0f9a3e96","range":0,"rating":5,"reply":"We are excited to hear that Josh provided you with amazing service. Thank you for your kind words, Suzan!","replyTime":"2024-08-06T16:09:00","review":"Josh is absolutely amazing. Thank you so so much for the awesome service. You ROCK.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Suzan"},{"reviewId":"8067cd08-9382-463a-a7d1-5e30da7a3fe1","range":0,"rating":5,"reply":"We are happy to hear that Josh provided excellent service. Thank you for sharing your experience with us.","replyTime":"2024-08-06T16:22:00","review":"Josh was very pleasant and a joy to talk with about the units. He's very professional and kind. Thank you for having him take care of our needs.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Lisa B."},{"reviewId":"6ff5779d-1861-4c6b-8790-ae09d3378d73","range":0,"rating":5,"reply":"Thank you for taking the time to provide feedback. We are glad to hear you had an awesome experience at Extra Space Storage with Josh.","replyTime":"2024-08-06T16:27:00","review":"Awesome facility! Josh was professional and courteous. Thank you.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Jeff G."},{"reviewId":"aa917e09-6b34-42a5-8e09-e38ab01639f0","range":0,"rating":5,"reply":"We're ecstatic to hear that Josh provided fantastic service. Thank you for the great feedback!","replyTime":"2024-08-06T16:28:00","review":"Josh was fantastic. Thank you for the great service.","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Jennifer B."},{"reviewId":"a061e3ce-5245-445e-8b8b-7c47caac9e78","range":0,"rating":5,"reply":"We are delighted to hear that you had an amazing experience at Extra Space Storage. Your feedback is incredibly valuable to us. Thank you for choosing us for your storage needs!","replyTime":"2024-07-29T09:12:00","review":"It’s amazing here amazing help amazing people","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Sami P."},{"reviewId":"385b01e6-ceee-4167-899a-5cafb9d7ac7b","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear about your excellent experience with Joshua. His willingness to stay late and show you the unit, even though it was close to closing time, truly exemplifies our commitment to exceptional customer service. We're delighted that Joshua's dedication made your first storage unit rental experience so positive. Thank you for choosing Extra Space Storage, and we look forward to continuing to meet your storage needs.","replyTime":"2024-07-30T06:49:00","review":"We Showed up at 5:57pm to ask a quick question on a specific size and if they had it available. I knew they closed at 6 but figured my question would be quick. Joshua made my husband and I feel welcome and not rushed. He answered my question and even offered to show us the unit. Which I thought was excellent customer service. He didn’t have to do that as they were getting ready to close. I appreciated someone who cares enough about customers to stay late. Long story short. I rented the unit that evening and will continue to be a customer. Thanks Josh you’ve made my very first storage unit rental experience an excellent one!","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Jannett G."},{"reviewId":"4143c864-96dc-49b2-822b-c7b18c3d96c0","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Joshua Bellon at Extra Space Storage. Thank you for choosing us for your storage needs!","replyTime":"2024-07-23T17:07:00","review":"First time renting a storage unit. We came in at the last minute, Joshua Bellon assisted my wife and I.\nHe was fast, respectful, and very professional. If you need extra space come by extra space ??for your storage needs.","source":"Google","submissionTime":"2024-07-23T00:00:00","userName":"Jarvis B."},{"reviewId":"7f33e3b1-6dd6-4b39-91e3-a53ba013ffc2","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Joshua Bellon at Extra Space Storage. Thank you for choosing us for your storage needs!","replyTime":"2024-07-23T17:00:00","review":"First time renting a storage unit. We came in at the last minute, Joshua Bellon assisted my wife and I.\nHe was fast, respectful, and very professional. If you need extra space come by extra space for your storage needs.","source":"Google","submissionTime":"2024-07-23T00:00:00","userName":"Jarvis B."},{"reviewId":"b030a547-65da-4108-9a8d-76859ce951a7","range":0,"rating":5,"reply":"Thank you for the review, S! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-06T15:27:00","review":"Very friendly and accommodating.  Took time to help find the right unit for me.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"S C."},{"reviewId":"4c0c11f8-865b-4f69-b9df-5b52282f734d","range":0,"rating":5,"reply":"We're delighted to hear that you found our team very helpful and knowledgeable. Thank you for sharing!","replyTime":"2024-07-20T15:04:00","review":"Very helpful and knowledgeable.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Lourdes S."},{"reviewId":"aab03822-24e3-4b20-8632-f31b3d733258","range":0,"rating":5,"reply":"We're delighted to hear that you found our team very helpful and knowledgeable. Thank you for sharing!","replyTime":"2024-07-19T17:00:00","review":"Very helpful and knowledgeable.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Lourdes S."},{"reviewId":"05c27e56-b325-4e30-9afe-4e20b59d58d2","range":0,"rating":5,"reply":"We're privileged to have provided you with a fantastic experience at our Extra Space Storage location in Oklahoma City. Thank you for sharing your positive feedback and highlighting the safety, convenience, and great location of our facility. We strive to go above and beyond for all our customers, and we're glad to hear that our onsite manager was able to provide you with peace of mind during a difficult situation. Thank you for choosing us for your storage needs.","replyTime":"2024-07-16T12:53:00","review":"Fantastic in every way!\n1. Safe - I often come to the unit alone, as a single female and I always feel very safe. The areas between units are very open and cameras are noticeable. And the onsite manager is GREAT!! Very knowledgeable and helpful, esp if you're new to OKC like me.\n2. Convenient - Unlike many facilities that have small areas to drive through and side units that feel more like allies, this facility has wide open areas between units. Our belongings were brought in on a 18 wheeler that was able to pull straight in front of the unit, unload and then make an easy turn to exit onto a road with a turn light. The driver was very thankful! And this wasn't an accident. The manager directed us to a unit that allowed for this convenient unloading/loading.\n3. Great Location - just off May Ave, it has a great location. Caddy corner to a massive Travel Station and down the road from great eating places, it makes moving day manageable. It's also easily accessible to the toll road if you're using movers.\n4. PEACE OF MIND - I had a horrendous experience with a mover I had to make leave. The onsite manager welcomed me into the office and made me feel safe. In fact, when I walked in visibly upset, the first thing he told me was I was safe and it was going to be okay! WOW! Above and beyond his job description! I was so very thankful!\nThis is the place to go if you need storage! If only we could get all businesses to perform to this standard!","source":"Google","submissionTime":"2024-07-16T00:00:00","userName":"Robin C."},{"reviewId":"4c9c6301-698d-4b32-92a8-d2fc13fbfeaf","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are glad Joshua was able to assist you beyond just storage needs. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-15T16:15:00","review":"We came into town unsure and Joshua Bellon helped us a lot with more than just a storage. I just moved back into town. His energy was super welcoming and friendly ??","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Jonathan W."},{"reviewId":"ce192533-008a-426d-ae8b-9ea814f86925","range":0,"rating":5,"reply":"We are overjoyed to hear that you had a great, amazing, and friendly experience with us. Thank you for your kind words!","replyTime":"2024-07-15T16:16:00","review":"Great ,amazing and friendly service","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Sentro B."},{"reviewId":"e31f73a1-b846-48e3-afbc-31627709cdb1","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Joshua provided you with excellent service.","replyTime":"2024-07-15T16:20:00","review":"Joshua Bellon is the best, very professional, kind , and straight foward. 10 Stars, thank you so much.","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Ariel A."},{"reviewId":"29fad61a-f8ff-408e-821a-149de94a8f77","range":0,"rating":5,"reply":"Thank you for the kind words, Susan. We're happy to hear that Joshua was very helpful! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.","replyTime":"2024-02-25T16:00:00","review":"Manager Joshua very helpful, found suitable temperature controlled unit, reasonable price, clean, secure, well managed","source":"Google","submissionTime":"2024-07-05T00:00:00","userName":"Susan K."},{"reviewId":"6446dc17-2917-491b-abe2-92d926e1b9dc","range":0,"rating":5,"reply":"We're grateful for your kind words about our property and Josh's service. Thank you for recommending us!","replyTime":"2024-06-24T12:24:00","review":"The property is very well maintained & Josh (the manager) is very nice! I would recommend to anyone.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Kandis A."},{"reviewId":"17d09f26-a2b2-40ae-ba6a-6fc5fea7d1a4","range":0,"rating":5,"reply":"¡Muchísimas gracias por recomendar nuestro excelente servicio y precios! Agradecemos sus comentarios.","replyTime":"2024-06-14T15:02:00","review":"Mejor atención y precios recomendados 100%??","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Edwing c."},{"reviewId":"ab168fca-4270-47f0-a987-b2766112a53a","range":0,"rating":5,"reply":"We're grateful for your kind words and are glad to hear that our staff was helpful and friendly during your experience with us. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-12T12:19:00","review":"Super helpful and friendly staff. I have to deal with a lot of units across the country and this one has been the easiest and most friendly one to deal with.","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Andrew H."},{"reviewId":"668d3037-2f90-43cb-a68b-cdfa012fcd75","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with Joshua at Extra Space Storage. Thank you for choosing us for your storage needs.","replyTime":"2024-06-12T14:27:00","review":"Extra space storage is a great place to store your items Joshua the manager is really friendly and awesome to work with. I have come from their competitor and this place is by far the best place to deal with especially with a manager like Joshua","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Jennifer R."},{"reviewId":"dd9d5aa1-bf95-44bd-8e3e-7916119ac370","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Josh was able to help you out and explain everything about your unit. Thank you for sharing your experience with us!","replyTime":"2024-06-12T14:26:00","review":"Josh is awesome. Explained everything about my unit after falling behind.","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Christopher R."},{"reviewId":"0cb92786-2f8a-4886-adc9-e4c9a3c2482e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that Josh was able to provide you with excellent service. We appreciate your recommendation and look forward to continuing to meet your storage needs.","replyTime":"2024-06-08T12:32:00","review":"Josh in the office is amazing, and incredibly helpful, accommodating, and hilarious! The units are well kept, common areas are clean and secure. 11/10 will continue to rent space here, and recommend anyone to do the same.","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Adam P."},{"reviewId":"4a6d9cb8-02ee-47b0-9e4d-def07ee2294e","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Meagan! We're thrilled to hear that Josh provided you with excellent customer service and that you found our units clean. We appreciate your recommendation and look forward to serving your storage needs in the future.","replyTime":"2024-06-08T12:43:00","review":"Josh is fantastic! Funny, helpful, the definition of customer service. The units are clean, and I highly recommend using this facility for your storage needs!! ??","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Meagan C."},{"reviewId":"fea65073-587e-4bc9-a02d-ab1af771aeb2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that Josh provided you with great service.","replyTime":"2024-05-29T14:23:00","review":"I received great 5 star service from Josh","source":"Google","submissionTime":"2024-05-29T00:00:00","userName":"GHETTO B."},{"reviewId":"f07c15c7-dae3-4e8c-8f47-ec2ef8d544cc","range":0,"rating":5,"reply":"Thank you for sharing your concerns. We will address this issue promptly.","replyTime":"2024-05-27T09:55:00","review":"Joshua is very easy to work.","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Paullet R."},{"reviewId":"febc3821-b905-41e0-a0e6-a4dab0e9b401","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Josh provided you with a great deal and excellent service. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-27T15:17:00","review":"Josh was awesome! He got me a great deal and even took me to check out the lot beforehand!","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Briana M."},{"reviewId":"97bca4fe-f8ab-4de9-8692-bd25bf051565","range":0,"rating":5,"reply":"Thank you for your kind words about our employee at our Edmond location. We're glad to hear about your positive experience.","replyTime":"2024-05-25T12:49:00","review":"The man (I failed to get his name…) working on Saturday, May 25, 2024 at the 15200 N May, Edmond, OK, location is a SUPERSTAR!! He is friendly, informative and incredibly helpful! I felt like he was extra patient helping me find a solution to the issue I was having getting into the storage unit. Great job!! Thank you so much!!!\n\nSigned: Forgetful Mom","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Edie S."},{"reviewId":"fa207c90-18ee-436c-8e3e-20300811684e","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We greatly appreciate your feedback and are glad to hear you found our storage options and staff to be nice.","replyTime":"2024-05-20T14:15:00","review":"Nice options for storage, and nice people in the office.","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Shuai Z."},{"reviewId":"6cd6ca36-a12e-4329-8e40-ce86d242ee00","range":0,"rating":5,"reply":"Great customer service & clean spaces are our top priorities. Thank you for your review!","replyTime":"2024-05-18T14:24:00","review":"Great customer service & clean spaces.","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Gabriel S."},{"reviewId":"301f83c6-f204-42c0-803d-b7bb889ed166","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are thrilled to hear that you had a pleasant experience with our staff and facilities. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-16T09:13:00","review":"Super nice staff! The main manager is so easy to talk to and makes an effort to communicate with the customers about what they need. I am very pleased with the area being secured and always having staff to greet you around the storage areas.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Claire M."},{"reviewId":"d99e52fe-85ad-4ac1-a052-6878042e955f","range":0,"rating":5,"reply":"Thank you for the kind words, Randy! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-05-09T09:20:00","review":"Very prompt, knowledgeable and professional over the phone and excellent customer service in person as well","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Randy W."},{"reviewId":"9d80f43c-74c4-4709-8976-97b62a0ad5d8","range":0,"rating":5,"reply":"Thank you for the 5-star rating Lisa! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.","replyTime":"2024-01-09T13:42:00","review":"Edit: still the best place to keep all the stuff you don’t have room for at home.","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"Lisa G."},{"reviewId":"f6493e47-cdce-43c0-a1dc-eeba3946e1c8","range":0,"rating":5,"reply":"Thank you for the kind words, Lyn! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-25T14:29:00","review":"Awesome Staff! Super nice and friendly!","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Lyn M."},{"reviewId":"037bfa3b-49e1-46b0-b976-1b17dd2b2989","range":0,"rating":5,"reply":"Hi Solange, thank you for your review. We're glad Shyton was very helpful and was knowledgeable of the questions you were asking. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2024-04-25T16:09:00","review":"A particular employee Shyton was very helpful and was knowledgeable of the questions I was asking.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Solange G."},{"reviewId":"8475d8d3-a939-4f7d-9920-75934ddaeeb4","range":0,"rating":5,"reply":"Hi Liz, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-04-25T16:12:00","review":"Upon arrival, I was pleased with the customer service responsive to my needs. The environment was warm and friendly and cleanliness was very important.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Liz B."},{"reviewId":"048dfa2b-c301-428b-a550-df41fb159cb6","range":0,"rating":5,"reply":"Hi Kelley, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-04-22T13:51:00","review":"Excellent Customer Care!","source":"Google","submissionTime":"2024-04-22T00:00:00","userName":"Kelley"},{"reviewId":"8dccda51-bdad-4c0a-9232-012c8a6a7ef9","range":0,"rating":5,"reply":"Hi Katelyn, thank you for your review. We're glad our team has good personality and friendly! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  ","replyTime":"2024-04-22T16:12:00","review":"Staff has good personality and friendly! Online process was very easy and quick to do!","source":"Google","submissionTime":"2024-04-22T00:00:00","userName":"katelyn p."},{"reviewId":"24e89e21-9cd7-43d5-86ad-c08e330a3914","range":0,"rating":5,"reply":"Hello Littlex, thank you for the positive review. We are happy to hear you are enjoying your storage unit! We are so glad you are satisfied with your rental rate! We're glad Josh is very communicative and helpful. He always answers my questions honestly. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2024-04-19T16:17:00","review":"Great storage unit to rent from. They usually offer great prices. Great Management too! Josh is very communicative and helpful. He always answers my questions honestly and is not bias.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Littlex W."},{"reviewId":"115ed577-615e-46d5-9e4d-26bb1d437a3e","range":0,"rating":5,"reply":"Hi Jazmine, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental. \n","replyTime":"2024-04-17T13:32:00","review":"Great customer service ! Easy to book online !","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Jazmine"},{"reviewId":"7cbf559a-c8f9-4f30-b312-a8dedfaa57f3","range":0,"rating":5,"reply":"Hi C, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chris and Josh! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-09T12:19:00","review":"Chris and Josh were amazing !","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"C B."},{"reviewId":"02f48561-7169-4722-b17d-7b1c6b7dec07","range":0,"rating":5,"reply":"Hi Colton, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-03T10:16:00","review":"Josh is the best storage manager we have ever had. He is helpful easy to work with and makes our business run smooth with our over stock for our furniture business. Highly Recommended!","source":"Google","submissionTime":"2024-04-03T00:00:00","userName":"Colton L."},{"reviewId":"0735df2c-ae31-4a0c-9a9a-10a858600484","range":0,"rating":5,"reply":"Hi C, thanks so much for your review! We are thrilled to hear your experience with Josh was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-03-22T16:21:00","review":"I moved an elderly relative’s boxes to a unit at this location where they stayed for 7+ years. Never had an issue and when my relative died Josh was very helpful in getting a company to clear the unit. Couldn’t ask for more from a storage company.","source":"Google","submissionTime":"2024-03-22T00:00:00","userName":"C A."},{"reviewId":"84975a60-e88b-402e-8ef9-f2e325cb1f72","range":0,"rating":5,"reply":"Hi C, thanks so much for your review! We are thrilled to hear your experience with Josh was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!","replyTime":"2024-03-21T17:00:00","review":"I moved an elderly relative’s boxes to a unit at this location where they stayed for 7+ years. Never had an issue and when my relative died Josh was very helpful in getting a company to clear the unit. Couldn’t ask for more from a storage company.","source":"Google","submissionTime":"2024-03-22T00:00:00","userName":"C A."},{"reviewId":"8445e6d0-f3fe-41bc-b4f0-0218d010288e","range":0,"rating":5,"reply":"Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. We want you to know that we are here to assist you with any further storage needs at 888-storage! ","replyTime":"2024-03-20T16:43:00","review":"Josh not only took care of my reservation after taking forever to actually come in, but he took money off my rental each month. I highly recommend the customer service and very clean units.","source":"Google","submissionTime":"2024-03-20T00:00:00","userName":"John C."},{"reviewId":"78114c11-f24e-44d7-a408-9d58bc367eb7","range":0,"rating":5,"reply":"Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. We want you to know that we are here to assist you with any further storage needs at 888-storage!","replyTime":"2024-03-19T17:00:00","review":"Josh not only took care of my reservation after taking forever to actually come in, but he took money off my rental each month. I highly recommend the customer service and very clean units.","source":"Google","submissionTime":"2024-03-20T00:00:00","userName":"John C."},{"reviewId":"0f64648b-ba0f-49aa-9f93-8b75bb05d259","range":0,"rating":5,"reply":"Hi Vladimir, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-03-18T14:27:00","review":"Great customer service, quick and respectfull! Easy set up definitely recomend.","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Vladimir D."},{"reviewId":"94ab23b2-1c22-46a1-8bab-61015918860a","range":0,"rating":5,"reply":"Hi Vladimir, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!","replyTime":"2024-03-17T17:00:00","review":"Great customer service, quick and respectfull! Easy set up definitely recomend.","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Vladimir D."},{"reviewId":"9c9cf680-3490-46e3-9ce1-2abaef9c186b","range":0,"rating":5,"reply":"Hi Whitney, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jax! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-15T12:09:00","review":"Jax was amazing! She was very helpful and knowledgeable and made my experience simple and easy!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Whitney N."},{"reviewId":"547bd0e5-36b2-484b-883a-4041715f8a82","range":0,"rating":5,"reply":"Hi Whitney, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jax! If you need anything, do not hesitate to reach out at 888-storage.","replyTime":"2024-03-14T17:00:00","review":"Jax was amazing! She was very helpful and knowledgeable and made my experience simple and easy!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Whitney N."},{"reviewId":"56911b0a-51e2-4b5c-b152-2d7a9c4ca744","range":0,"rating":5,"reply":"Hi Ashley, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Jax helped you find the perfect size for what you need to store! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage. \n\n","replyTime":"2024-03-14T15:54:00","review":"I’ve had a great experience here, Jax helped me find the perfect size for what I need to store! I love how clean the unit and property is. They have a lot of availability and online specials I’d recommend this storage facility to my friends.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Ashley H."},{"reviewId":"4723dbd5-414e-4bf5-bdb2-44cde434ae6a","range":0,"rating":5,"reply":"Thank you for the kind words, Adam. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2024-03-13T11:45:00","review":"Great customer service Joshua did a fantastic job helping us get a storage unit.","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Adam D."},{"reviewId":"5d80d3a6-7270-4f3c-afe3-d94f00e0ed8a","range":0,"rating":5,"reply":"Hi Luis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-13T11:45:00","review":"Josh was very fantastic","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Luis G."},{"reviewId":"60fe9d67-09a1-432c-9c5c-792e53b3572d","range":0,"rating":5,"reply":"Hi Gizelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-12T15:07:00","review":"Josh took great care of me when renting a unit for work. He was professional, knowledgeable and personable. I would rent here again!","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Gizelle F."},{"reviewId":"476a93df-6556-4ce3-9ca7-9677fadaf171","range":0,"rating":5,"reply":"Tristan, we are so happy to hear that Jax was very helpful and provided a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call us at 888-storage whenever you need us.\n ","replyTime":"2024-03-07T10:48:00","review":"Jax was super helpful and made finding and renting the right unit quick and easy.","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"tristan j."},{"reviewId":"37bcbe3a-3934-423b-acaf-7c0faf23d873","range":0,"rating":5,"reply":"Hi Brock, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-03-06T13:45:00","review":"Great company! You will feel secure with storing what you need to here. Amazing customer service!","source":"Google","submissionTime":"2024-03-06T00:00:00","userName":"Brock E."},{"reviewId":"7f3a9f10-f638-41cb-a4e4-377138615084","range":0,"rating":5,"reply":"Thank you for the kind words, Manuel! We're committed to providing excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-02-26T17:30:00","review":"Good service","source":"Google","submissionTime":"2024-02-26T00:00:00","userName":"Manuel B."},{"reviewId":"299f6644-9f6d-4fa0-9800-a3e4ddb0bae3","range":0,"rating":5,"reply":"Thank you for the review, Jesse! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-26T09:40:00","review":"We do alot of jobs for Extra Space Storage great and friendly people.","source":"Google","submissionTime":"2024-02-25T00:00:00","userName":"Jesse H."},{"reviewId":"544669f6-50bc-49c5-9c18-9672f5cf72cd","range":0,"rating":5,"reply":"Thank you for the kind words, Jamie. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2024-02-26T08:33:00","review":"Josh is the best, so helpful and professional. The property is always clean and well managed.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Jamie"},{"reviewId":"1d8a9323-824f-4a82-8eb4-d4f48540850e","range":0,"rating":5,"reply":"Hi Philip, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-02-21T10:10:00","review":"Great place and just what I needed!","source":"Google","submissionTime":"2024-02-21T00:00:00","userName":"Philip E."},{"reviewId":"037593b5-6f85-4a2b-9e4c-8755b801ed64","range":0,"rating":5,"reply":"Thanks, Ray! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Trel was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-19T11:24:00","review":"Trel was incredibly helpful in answering questions and helping me find the size that I was looking for.","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Ray A."},{"reviewId":"974c923b-fdcd-403d-bb5d-c34fc59f3965","range":0,"rating":5,"reply":"Hi Susan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-02-13T09:05:00","review":"excellent management, clean, safe, secure, several unit options, accessible location, helpful staff, reasonably priced","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Susan K."},{"reviewId":"3929fd3a-27a5-4bf4-ab90-0aeb0bc210b8","range":0,"rating":5,"reply":"Hi Shaundra, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-02-07T12:44:00","review":"Very helpful!","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Shaundra L."},{"reviewId":"ca2b5382-d104-41b1-b718-47e1569adec9","range":0,"rating":5,"reply":"Hi Breana, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-01-23T14:42:00","review":"My husband and I are moving here from Alabama and they were very helpful. They were very informative and made sure I got exactly what I needed. Highly recommend them!","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"Breana C."},{"reviewId":"fc08a097-4a0c-4fd0-990f-dd5d1c8588b1","range":0,"rating":5,"reply":"Hi Clarence, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-01-12T10:53:00","review":"Great on site manager very customer oriented","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"Clarence h."},{"reviewId":"9a665f52-37e7-4d9d-b075-3240b88a12b1","range":0,"rating":5,"reply":"Hi Courtney, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-10T13:28:00","review":"Very clean and well run storage facility.","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Courtney B."},{"reviewId":"1c03a02c-ba0b-43cc-a865-1f712cfa2c2e","range":0,"rating":5,"reply":"Hi Ashleigh, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-01-03T08:00:00","review":"I am currently a renter here at this facility and I must say my experience here has always been great! This is my second time renting at this location and the best part is always being able to find a great deal on prices for the storage sizes compared to the other local facilities. On top of great prices, the in office customer service is immaculate and Ashley is very helpful, informative and accomadating. The units themselves are nice and clean upon arrival and have lights inside! I can not think of one negative, con or downfall to renting here! With that said, Rent  at Extra Space on May!","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"Ashleigh H."},{"reviewId":"e9f9386c-3900-4498-8d1b-79fcf5ed4117","range":0,"rating":5,"reply":"Hi Kevin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2024-01-03T15:12:00","review":"Super easy experience setting everything up!","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"Kevin K."},{"reviewId":"947c8e86-4bb5-4a47-b2bb-6d47e28960cb","range":0,"rating":5,"reply":"Hi Ashley, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-12-29T10:35:00","review":"This place is awesome","source":"Google","submissionTime":"2023-12-29T00:00:00","userName":"Ashley H."},{"reviewId":"0393b2ab-c125-4b35-b734-da7e6d189352","range":0,"rating":5,"reply":"Hi Gaitlin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-12-29T11:31:00","review":"Great customer service","source":"Google","submissionTime":"2023-12-29T00:00:00","userName":"Gaitlin B."},{"reviewId":"9f86cdaf-11d3-4b92-999d-e9e45d6f8cc3","range":0,"rating":5,"reply":"Hi Heather, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-22T10:02:00","review":"Very happy with the process so far. Ashley has been super helpful and proactive.","source":"Google","submissionTime":"2023-12-22T00:00:00","userName":"Heather S."},{"reviewId":"2b44b77a-e10b-4100-a5e7-2b4cff4328eb","range":0,"rating":5,"reply":"Thank you for the review, Craig! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-14T11:18:00","review":"Very helpful and easy to communicate with. My needs were meet.","source":"Google","submissionTime":"2023-12-14T00:00:00","userName":"Craig M."},{"reviewId":"851fe299-7f36-426d-b28a-b460a41d28ad","range":0,"rating":5,"reply":"Hi Aaron, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-04T08:54:00","review":"Awesome experience, very informative. Josh is excellent","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"aaron g."},{"reviewId":"8d7d6236-e07e-49a9-8f41-a23fbedb40cd","range":0,"rating":5,"reply":"Thank you for the kind words, Nick! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2023-12-02T15:12:00","review":"Excellent service","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Nick"},{"reviewId":"a15ab0a4-8989-40ad-bcf1-f931cbe063b6","range":0,"rating":5,"reply":"Hi Dreyton, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-11-29T12:39:00","review":"Great customer service!","source":"Google","submissionTime":"2023-11-29T00:00:00","userName":"dreyton r."},{"reviewId":"91bc8364-a23e-495c-8f8b-f2da98c0e170","range":0,"rating":1,"reply":"Amile, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (405) 340-9014 so that we can learn more about your experience. ","replyTime":"2023-11-28T11:32:00","review":"They won’t fix ac in my unit because they needed approval from management?","source":"Google","submissionTime":"2023-11-28T00:00:00","userName":"Amile W."},{"reviewId":"d953c18a-233a-45a7-b3f4-f8c9bbabc0f5","range":0,"rating":5,"reply":"Hi Kenda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-11-09T09:26:00","review":"So far so good! The front office folks were amazing, fun, and really helpful! I got there, and changed my mind on which unit I wanted, and they helped, got it changed, and got me the best price! Really happy with my choice! The unit is clean, and good locks!","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Kenda T."},{"reviewId":"f438f8a4-5e1f-44e8-822c-873a75a10881","range":0,"rating":5,"reply":"Hi Amin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-07T09:26:00","review":"Josh was great to work with! He answered all the questions we had and was upfront about everything. He made the experience of finding the right unit for our needs seamless. Definitely appreciated the great customer service we received.","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"Amin B."},{"reviewId":"1f06fdff-95c2-4f77-a2db-6eb08f1f1124","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Zane! We're so happy to hear Casey was able to make your rental process quick and easy! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2023-11-01T12:08:00","review":"Casey was super understanding and helpful! She got us a good rate and was super friendly to us! Very quick and easy","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Zane E."},{"reviewId":"d4741425-98e2-4220-99ec-67d9bde1fa64","range":0,"rating":5,"reply":"Hi Devin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-10-30T15:01:00","review":"Best price","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Devin B."},{"reviewId":"fcee4c73-0b03-4ea5-8a6b-61e6c652e8ab","range":0,"rating":5,"reply":"Thank you for the kind words, Riah. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-10-30T15:01:00","review":"Josh was great!","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Riah &."},{"reviewId":"2557f458-5ece-4692-82e4-eba346f19627","range":0,"rating":5,"reply":"Thank you for the review, No! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-10-24T11:40:00","review":"A#1 doctor jones","source":"Google","submissionTime":"2023-10-24T00:00:00","userName":"No N."},{"reviewId":"333c1600-51d8-43f6-9ed5-9f55403887f4","range":0,"rating":4,"reply":"Thank you for the review, Gloria! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-20T10:03:00","review":"I was very impressed with how polite the staff was. It was a great experience.  Would totally recommend this location.","source":"Google","submissionTime":"2023-10-20T00:00:00","userName":"Gloria H."},{"reviewId":"081082e9-e236-4c4a-b9ac-0118fdac8dad","range":0,"rating":5,"reply":"Hi Craig, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-10-20T12:45:00","review":"Great service….made the rental process super easy.","source":"Google","submissionTime":"2023-10-20T00:00:00","userName":"craig g."},{"reviewId":"82f35cdd-4c2b-454b-afbe-4e51c352cf2b","range":0,"rating":5,"reply":"Hi William, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-10-10T09:08:00","review":"Great deals awesome customer service","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"William C."},{"reviewId":"34a8c008-0917-4684-8cfe-35cddab3ff52","range":0,"rating":5,"reply":"Thanks for the awesome review, Shelly! We know our customers value clean and secure facilities and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2023-01-02T12:22:00","review":"The facility at 15200 North May was great. The manager, Josh, and the other employees could not have been nicer or more helpful!!","source":"Google","submissionTime":"2023-10-01T00:00:00","userName":"Shelly G."},{"reviewId":"56d6cd5e-dccb-4234-a4ee-74deac22f624","range":0,"rating":5,"reply":"Hi Stephaine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-09-23T13:37:00","review":"Customer service at location was over the top! Would definitely recommend anyone I know to go there!","source":"Google","submissionTime":"2023-09-23T00:00:00","userName":"Stephaine H."},{"reviewId":"0ab98d66-3f90-4a9d-9354-87191f5ab9da","range":0,"rating":5,"reply":"Hi Carnes, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-09-22T14:28:00","review":"Amazing service, Highly recommend purchasing a unit!","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Carnes B."},{"reviewId":"b8dd1d3a-a2e7-4890-b99d-8c39dacffd46","range":0,"rating":5,"reply":"Thank you for the review, Caleb! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-09-23T09:28:00","review":"The staff there were super understanding and easy to get along with. I had to cut my locks when closing my unit and Cloe (I can't spell correctly) was there to help out and did an amazing job. They were also accommodating when I was struggling to pay and explained the process of what would happen in very simple and easy to understand terms. 5/5","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Caleb G."},{"reviewId":"93558d3e-d471-4e30-b75c-b45a7f93ab59","range":0,"rating":5,"reply":"Hi Tori, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-09-08T11:47:00","review":"I’ve had many storage units and I have to say, Extra Space Storage on May has the best customer service. I wish I remembered the name of who helped me. He was so incredibly kind and helped me get into my unit. I really appreciate his help. I plan to call today to get his name so I can give him a shoutout, but wanted to drop my review now. Highly recommend using their storage space.","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"Tori H."},{"reviewId":"a666e812-c757-42f6-a5da-07742fef5aef","range":0,"rating":5,"reply":"Hi Devin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-06T14:36:00","review":"This was a quick an easy experience. Josh was able to arrange my storage unit in just a few minutes and recommended me options to save money that also fit my needs.","source":"Google","submissionTime":"2023-09-06T00:00:00","userName":"Devin T."},{"reviewId":"f6554091-3237-4da0-af2c-321420075ee5","range":0,"rating":5,"reply":"Hi Kitty, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-09-02T12:46:00","review":"Such a great experience with Josh!! Super friendly and fast service. Very excited to store my collectibles here and not have to worry about keeping them safe in my tiny apt.","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Kitty M."},{"reviewId":"def69103-16f6-4c23-8f4b-caeb22bf8215","range":0,"rating":5,"reply":"Hi Frances, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2023-09-01T12:09:00","review":"Excellent service. Easy to apply and staff are helpful and walk you through when you need help. Clean and secured area","source":"Google","submissionTime":"2023-09-01T00:00:00","userName":"Frances C."},{"reviewId":"367e800b-8cce-46f5-959b-223979874658","range":0,"rating":5,"reply":"Hi Katherine, thank you so much for your kind words. We know you have many options for storing your belongings, and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! As always, we're here to help at 888-storage whenever you need us. \n","replyTime":"2023-08-31T11:29:00","review":"Clean, well kept space. Easy to find and sign up.","source":"Google","submissionTime":"2023-08-31T00:00:00","userName":"Katherine O."},{"reviewId":"3e61bcd4-51c6-459e-95a9-d8c63bbf89b4","range":0,"rating":5,"reply":"Hello Jennifer, Thank you so much for taking the time to leave us such a fantastic review. We truly appreciate your kind words and are thrilled to hear that you are having an amazing experience at Extra Space Storage. We strive to provide exceptional customer service, and it's wonderful to hear that Casey has been so helpful to you. We will make sure to pass along your kind words to her! Give us a call at 888-STORAGE if you need any future assistance.","replyTime":"2023-08-31T11:45:00","review":"Amazing storage facility! Casey is the best!!  She will help you with anything!","source":"Google","submissionTime":"2023-08-31T00:00:00","userName":"Jennifer J."},{"reviewId":"ad672c41-ab8a-4fc0-a4fe-271357215439","range":0,"rating":5,"reply":"Thank you for the excellent rating, Theodore. We are glad Josh was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-08-25T11:32:00","review":"Josh was fantastic-great customer service. Got us Ina unit speedy quick. Come here if you're looking for storage.","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Theodore K."},{"reviewId":"cd54828b-8dca-499d-ba4a-76b747bc1255","range":0,"rating":5,"reply":"Thank you for the kind words, Lovely. We're glad our manager Josh was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-08-25T15:46:00","review":"Josh wa extremely wonderful! I was greeted promptly upon arrival. He was super friendly, professional and very helpful! Exceeded expectations!","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Lovely F."},{"reviewId":"e07492d7-6126-4e0a-b49d-8b8131e98039","range":0,"rating":5,"reply":"Hi Kieraney, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-08-16T08:31:00","review":"Fastest experience I’ve ever had when it comes to getting a storage . Units were very clean and climate controlled (which I love )\n\nGo see them ( First month free)","source":"Google","submissionTime":"2023-08-16T00:00:00","userName":"Kieraney B."},{"reviewId":"ecb96dfe-3f38-490b-8e84-0d09c18750cb","range":0,"rating":5,"reply":"Hi Jared, thanks so much for your review! We are thrilled to hear your experience was great. We think Josh is great too! Feel free to reach out any time at 888-storage.  ","replyTime":"2023-08-11T16:10:00","review":"Great experience, easy set up, helpful staff. Josh was great.","source":"Google","submissionTime":"2023-08-11T00:00:00","userName":"Jared Z."},{"reviewId":"d2c2c1b1-45f1-4184-8c55-6e902f6682d9","range":0,"rating":5,"reply":"Thank you for the excellent rating, Katrice! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.","replyTime":"2023-08-09T09:58:00","review":"Extra Space has made my transition much smoother and easier!","source":"Google","submissionTime":"2023-08-09T00:00:00","userName":"Katrice W."},{"reviewId":"9dc94118-8e1e-489e-b02f-a1ace2a00aa2","range":0,"rating":5,"reply":"Thank you for your review, Ian! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-08-05T09:50:00","review":"Great and friendly service!","source":"Google","submissionTime":"2023-08-05T00:00:00","userName":"IAN R."},{"reviewId":"b287de13-79b5-49c5-aebc-31e59ed5d936","range":0,"rating":5,"reply":"Thank you for the kind words, Tom. We're glad Casey and Josh could help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-08-02T07:47:00","review":"Thanks to Casey and Josh who were very helpful with our storage unit at Extra Space Storage!","source":"Google","submissionTime":"2023-08-01T00:00:00","userName":"Tom G."},{"reviewId":"b5bd1270-3eb9-4c27-84fe-cb7fa88a82c6","range":0,"rating":5,"reply":"Hi Raziel, thank you so much for your kind words. We know you have many options for storing your belongings, and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Stop by our office if you need anything in the future! \n","replyTime":"2023-07-31T11:03:00","review":"The front desk worker was a really nice guy! Me and him laughed the whole time and he got everything handled within 15 minutes and there was no hassles.","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Raziel K."},{"reviewId":"e615de7d-9fc2-4cc8-83ec-76ffab939a01","range":0,"rating":4,"reply":"Thank you for the excellent rating, Daniel! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-07-27T11:53:00","review":"Easy move in, friendly staff, clean units.","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Daniel"},{"reviewId":"989efafb-3ea4-4d7d-bbd1-7c229f62b95f","range":0,"rating":5,"reply":"Thank you for the review, Delisha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-07-25T09:12:00","review":"Nice and professional","source":"Google","submissionTime":"2023-07-25T00:00:00","userName":"Delisha H."},{"reviewId":"71ca6305-d40a-4377-aaaf-72690e9c5add","range":0,"rating":5,"reply":"We appreciate the review, Gjasia! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2023-07-21T15:44:00","review":"Joshua was very nice and thorough.He was very fast and helped with what we needed to get a storage space! I would recommend Extra Space to anyone!!!","source":"Google","submissionTime":"2023-07-21T00:00:00","userName":"Gjasia"},{"reviewId":"23371b5e-0397-45d8-ba66-55cecb9719d3","range":0,"rating":5,"reply":"Thank you for the kind words, Adam! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Joshua reflects that. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-01-16T15:10:00","review":"Nice location! Great service from Joshua!!!","source":"Google","submissionTime":"2023-07-20T00:00:00","userName":"Adam S."},{"reviewId":"46699704-c19b-4820-a8b9-3f6f18bf240d","range":0,"rating":5,"reply":"Thank you, Jalen! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2023-07-18T13:08:00","review":"Great service, top tier definitely enjoyed my time ! Thank you Joshua","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Jalen W."},{"reviewId":"0b7545fe-2c44-4107-8b04-121e33078627","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Extra Space Storage. We are thrilled to hear that Joshua Bellon provided exceptional assistance during your first storage rental. Our team takes pride in ensuring a seamless and helpful process for our customers, especially those who are new to storage rentals. We appreciate your kind words and are delighted that you found our space to be satisfactory. Should you require any further assistance or have any questions, please do not hesitate to reach out to us at (405) 340-9014. Our dedicated team is here to support you throughout your storage journey.","replyTime":"2023-07-18T11:36:00","review":"Joshua Bellon was exceptionally helpful with this process for someone who has never rented a storage before. Thank you for this opportunity and I am happy I found this space.","source":"Google","submissionTime":"2023-07-17T00:00:00","userName":"B P."},{"reviewId":"f57c0e89-ae0d-4a07-b7a8-ee946b275679","range":0,"rating":5,"reply":"Hi Susie, thank you for your review! We're so happy to hear that your experience with Josh and the cleanliness of the facility has been positive! As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-07-17T11:53:00","review":"Josh is more than helpful.  Super friendly staff and clean units!  Highly recommend !!","source":"Google","submissionTime":"2023-07-15T00:00:00","userName":"Susie L."},{"reviewId":"b248fee2-261d-4f1b-9f20-de711e78d341","range":0,"rating":5,"reply":"Thank you for the excellent rating, Amber! We're happy we were able to provide a smooth rental experience with a clean facility. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2023-07-13T09:33:00","review":"Clean facilities and grounds, easy reservation and amazing deal!! Not to mention the entire process was seem less from getting my questions answered to reserving my unit and the paying and receiving all the info I needed to get in and also they provide a lock. Absolutely perfect! Love the experience and will use them as long as I have storage needs!!","source":"Google","submissionTime":"2023-07-13T00:00:00","userName":"Amber W."},{"reviewId":"3d8e044c-2b3b-4836-bcb8-5e77f1963c60","range":0,"rating":5,"reply":"Thank you, Richard! It's wonderful to hear you had a positive experience with us and that Josh was great to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2023-07-12T09:20:00","review":"We had a very good experience at the Extra Space Storage. They were very easy to work with when needed something. Josh Bellon was great to work with. I got a phone call when we moved in and a phone call when we moved out. Also, it was very easy to sign up and get a unit online.","source":"Google","submissionTime":"2023-07-12T00:00:00","userName":"Richard D."},{"reviewId":"4ebc9613-a461-472a-a305-5834de171919","range":0,"rating":5,"reply":"Thank you for the kind words, Whitney. We're glad our team was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-07-12T14:59:00","review":"Great customer service and very helpful! I would recommend these guys to anyone!!","source":"Google","submissionTime":"2023-07-12T00:00:00","userName":"Whitney C."},{"reviewId":"bd75e84c-3b65-47a1-883d-2837a56ca64c","range":0,"rating":5,"reply":"Thanks for the kind words, Patrick! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.\r","replyTime":"2023-07-03T11:13:00","review":"When Pods failed me by changing my delivery date past my move out date, Extra Space Storage filled the gap SAME DAY! Great customer service!!! Highly recommend.","source":"Google","submissionTime":"2023-07-03T00:00:00","userName":"Patrick W."},{"reviewId":"a7ac5266-c277-446e-9467-033e94e7a8f8","range":0,"rating":5,"reply":"Thank you for your 5-star review, Ian. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-06-26T11:06:00","review":"Nice and friendly","source":"Google","submissionTime":"2023-07-02T00:00:00","userName":"Ian J."},{"reviewId":"c97a8e86-6f57-4a67-b503-e381a7f0e9a6","range":0,"rating":5,"reply":"Hi Yibram, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-06-28T11:52:00","review":"Clean and professional","source":"Google","submissionTime":"2023-06-28T00:00:00","userName":"Yibram P."},{"reviewId":"0cef81c9-b8c5-4309-afa8-c58dac902a0b","range":0,"rating":5,"reply":"Thanks for the positive review, Dominic! We are glad you had a great experience with Josh. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-06-21T11:59:00","review":"Josh was awesome!!! They are the best for storage!!","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"Dominic U."},{"reviewId":"342ffbfd-ac90-407e-a860-bbe07283af0e","range":0,"rating":5,"reply":"It's always great to hear from happy customers like yourself who have had such positive experiences with our company and team members. We're especially pleased that Josh was able to provide you with exceptional service and support during your latest move to the smaller unit. \nIf there is anything else we can do for you in the future, please don't hesitate to give us a call at (405) 340-9014. We're always here to help in any way we can.","replyTime":"2023-06-02T18:14:00","review":"Once in a while,  in the course of routine life, a person experiences something exceptional... worth commenting about.  My wife and I have had units in 3 different Extra Space Storage units over a period of 20+ years and have on the whole been very satisfied with their company.  Recently we had need to move to a smaller unit and worked with a manager named Josh who had helped us a couple of times with someone to assist in moving.  Josh once again helped us with our juggling act and once again with a great positive attitude! In today's world his attitude and pleasant manner of assisting is a true breath of fresh air that needs to be acknowledged.  So, thanks Extra Space and Josh for a job well done!","source":"Google","submissionTime":"2023-06-02T00:00:00","userName":"Bill M."},{"reviewId":"304c728c-581b-4552-abe3-307db2e88a80","range":0,"rating":5,"reply":"Thank you so much for your kind words, Eyo. We really appreciate you taking the time to share your experience with us. Let us know if you have questions at 888-storage.","replyTime":"2023-05-01T07:50:00","review":"Great client service. Very streamlined signup process.","source":"Google","submissionTime":"2023-04-30T00:00:00","userName":"Eyo E."},{"reviewId":"fa1bcb56-df64-4cd4-bf16-d8a26f66177b","range":0,"rating":5,"reply":"Thanks for the awesome review, Jeffery! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Call us at 888-storage whenever you need us.","replyTime":"2023-04-13T16:50:00","review":"Staff onsite were very informative and easy going. Very personable and able to address all questions and concerns as a first-time tenant. Not to mention they have a sense of humor too. Good experience.","source":"Google","submissionTime":"2023-04-13T00:00:00","userName":"Jeffery B."},{"reviewId":"75f2b78c-8bfa-4baf-be17-6dc7adabed81","range":0,"rating":5,"reply":"Thanks, Melissa! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We think our team is great too! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything! \n\n","replyTime":"2023-04-05T08:01:00","review":"Convenient, quick and tidy. Easy access, good location and great staff. Very informative, courteous and outstanding customer service. Thank you for quality space!","source":"Google","submissionTime":"2023-04-04T00:00:00","userName":"Melissa m."},{"reviewId":"581a9137-7262-4aa0-a288-07a53a48776f","range":0,"rating":5,"reply":"Thank you for the kind words, Perry. We're glad our team was friendly and professional! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-03-21T16:02:00","review":"Very professional and friendly.","source":"Google","submissionTime":"2023-03-21T00:00:00","userName":"Perry W."},{"reviewId":"1a3bc3f2-7b3e-44dd-9ebf-adf8242096ef","range":0,"rating":5,"reply":"Hi Sarah, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-03-12T09:04:00","review":"Super clean facility, friendly management! Great experience!!!","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Sarah W."},{"reviewId":"356e5e50-708d-4207-893b-63fe6bf64adc","range":0,"rating":5,"reply":"Thank you for the kind words, Robert. We're glad Nic was knowledgeable and able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-03-09T16:41:00","review":"Quick and ez set up! Nic was helping from another store but was very knowledgeable,  quick and had a great attitude. Would recommend to friends!","source":"Google","submissionTime":"2023-03-09T00:00:00","userName":"Robert G."},{"reviewId":"4c251a5d-44bf-4d19-a722-8bb4a919773e","range":0,"rating":5,"reply":"Thank you, Marla! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2023-03-03T11:01:00","review":"Hi, extra storage units dept, I recieved a good service.\n\nThank you,\n\nMarla H","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"MARLA H."},{"reviewId":"cbd405df-95da-433e-b17d-e7842bcce190","range":0,"rating":5,"reply":"Hi Alisea!Thank you so much for the positive review. It's great to know our team has been friendly and helpful and that you found our property clean and well-kept. If you ever need anything don't hesitate to give us a call at (405) 340-9014 or stop by the facility! ","replyTime":"2023-03-01T15:38:00","review":"Super friendly and very helpful. The facility is clean and well kept","source":"Google","submissionTime":"2023-03-01T00:00:00","userName":"alisea h."},{"reviewId":"6470cf91-05c5-4b8a-b2ef-ad2f07033bf1","range":0,"rating":5,"reply":"Thank you for the excellent review, Mark! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-02-27T10:11:00","review":"Josh was so helpful and professional made renting storage space great.","source":"Google","submissionTime":"2023-02-27T00:00:00","userName":"Mark R."},{"reviewId":"88c8968b-ced3-4361-a872-8cedef561858","range":0,"rating":5,"reply":"Hello, Tanya. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-24T08:28:00","review":"i had a wonderfull experience there thanks for your help jeff","source":"Google","submissionTime":"2023-02-24T00:00:00","userName":"Tanya J."},{"reviewId":"20bd2c98-bc32-4dd8-9b17-6efbca9f4706","range":0,"rating":5,"reply":"Thank you for the kind words, Colton. We're glad our manager was professional and friendly to work with! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2023-02-15T13:44:00","review":"The manager was professional and extremely friendly. Gave me no hassle when I needed to cancel. Breath of fresh air compared to most companies.","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Colton B."},{"reviewId":"f57907be-fb63-47c5-9f11-e55fcf7034c1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Autumn! We're happy we were able to provide a smooth rental experience. We're glad our employee was really nice, and helpful, and did not leave any info out. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-02-13T09:48:00","review":"It was super easy to get a storage unit asap. After signing the paperwork, I got a call and the man was really nice and helpful. He did not leave any info out. He also gave precise instructions as to where to find my unit and everything was set up when I got there. I appreciate good service.","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"Autumn C."},{"reviewId":"75f701c0-51a1-4656-87f1-fca77ea7553b","range":0,"rating":5,"reply":"Hi Damerkea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-01-28T08:19:00","review":"very nice polite guy name Josh went through the complete steps","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Damerkea B."},{"reviewId":"350c1423-4a01-408a-8033-1b1c53326ab3","range":0,"rating":5,"reply":"Hi Roberto, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! As always stop by the office or call us at 888-storage if you need anything.\n","replyTime":"2023-01-28T16:35:00","review":"I just rented a unit from this place and the customer experience was wonderful. Josh was very helpful and answered all of my questions and took the time to explain things in detail. Not only was the customer service great but the facility and unit were very clean. Compared to all the pricing we saw online this was also the most affordable. I definitely recommend this place if you are looking for a storage unit. Josh will absolutely take care of you.","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Roberto F."},{"reviewId":"dba76c0a-463b-4865-a6ee-c1a55a976ffb","range":0,"rating":5,"reply":"Hi Angelica. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2023-01-30T09:36:00","review":"Recently found this storage place online and they had an unbeatable price for what we were looking for in the area. The customer service was great, and Josh was very thorough with answering our questions and efficient in getting us our storage unit ready. The units inside were also very clean and tidy as well, I would highly recommend this place.","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Angelica T."},{"reviewId":"0f87fb98-e6ed-40bc-b5de-1cf0b5a8d132","range":0,"rating":5,"reply":"Thank you, Vilma. We're thrilled you had a positive experience renting with Joshua at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-29T12:00:00","review":"Joshua was friendly, professional and very helpful. Our family was very pleased with level of service he provided us with.","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Vilma F."},{"reviewId":"4966472d-a3a9-4473-a316-b2f4b79684f4","range":0,"rating":5,"reply":"Hi Chelsea, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-01-27T15:06:00","review":"Great place! Josh is amazing and very helpful! Definitely recommend this place!","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Chelsea B."},{"reviewId":"a1751782-2cdf-4750-8abe-82599afdc0a7","range":0,"rating":5,"reply":"Hi Quinten! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (405) 340-9014 or stop by the facility! ","replyTime":"2023-01-27T15:07:00","review":"Great place! Definitely recommend.","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Quinten A."},{"reviewId":"90e582dd-8bf8-4cec-a054-2df614ac30e5","range":0,"rating":5,"reply":"Hi Zerexio!Thank you so much for the positive review. It's great to hear Josh was able to provide you with the customer service you deserve and that you were met with a reasonably priced and well-kept facility. If you ever need anything don't hesitate to give us a call at (405) 340-9014 or stop by the facility! ","replyTime":"2023-01-25T15:16:00","review":"Josh provided us with fantastic customer service and was extremely friendly. The facilities are very well kept and the pricing is great!","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Zerexio -."},{"reviewId":"e08d415a-4fe6-4c5a-80db-c54a59208e64","range":0,"rating":5,"reply":"Hi Mya, thank you for your review. We're glad Joshua was so helpful, was honest with you, and made you feel comfortable. Feel free to stop by the office if you need anything! ","replyTime":"2023-01-23T15:25:00","review":"Joshua was so helpful! He was honest with me, made me feel comfortable, and made sure i had all the information possible!","source":"Google","submissionTime":"2023-01-23T00:00:00","userName":"Mya S."},{"reviewId":"e2dbc862-a01c-4043-859c-b834ed6d88f2","range":0,"rating":5,"reply":"Thank you for the kind words, Adam! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Joshua reflects that. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-01-16T15:10:00","review":"Nice location! Great service from Joshua!!!","source":"Google","submissionTime":"2023-01-16T00:00:00","userName":"Adam S."},{"reviewId":"e084a026-1e10-41f4-9c64-c154542e46bf","range":0,"rating":5,"reply":"Thanks for the awesome review, Shelly! We know our customers value clean and secure facilities and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2023-01-02T12:12:00","review":"Good service. Clean secure facility","source":"Google","submissionTime":"2023-01-01T00:00:00","userName":"Shelly G."},{"reviewId":"6c8a65d6-e6bb-45fc-a22c-ad5987ca367d","range":0,"rating":5,"reply":"Manuel! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (405) 340-9014.","replyTime":"2022-12-23T10:51:00","review":"Great customer service experience. As well as quality and assistance.","source":"Google","submissionTime":"2022-12-23T00:00:00","userName":"Manuel L."},{"reviewId":"21fbb018-d8d9-4bd7-9929-f5b541a6f2b6","range":0,"rating":5,"reply":"Thanks for the awesome review, Melinda! We work hard to meet the expectations of our customers, and we're happy to hear Joshua hit the mark for you! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-12-12T16:13:00","review":"Joshua was wonderful!","source":"Google","submissionTime":"2022-12-12T00:00:00","userName":"Melinda W."},{"reviewId":"e879a8ba-f4f2-4e28-abd6-8e9d64d2adb1","range":0,"rating":5,"reply":"Thank you for the kind review, Rachel. We're glad Josh was beyond helpful! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-12-06T10:36:00","review":"Josh was beyond helpful and making sure that I could access my unit. He went the extra mile, and I can’t think him enough!!! Great rental space!","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"Rachel P."},{"reviewId":"69f55263-8a05-4d2f-8656-ac90e0995e56","range":0,"rating":5,"reply":"Thank you for the excellent rating, Flasholr! We're happy we were able to provide a smooth rental experience. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2022-12-05T18:34:00","review":"Very smooth checkout and friendly staffs. Walkthrough all process within 5 minutes. Very accommodating while showing all available storages that meet my need. Very recommended this storage place.","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"FlasHOLR A."},{"reviewId":"bc57e261-9856-4a30-b778-61a13ba7f114","range":0,"rating":5,"reply":"Hi Ricky, thank you for your review. We're glad Lindsey Heady was there to help your mother. Thanks for recommending Extra Space Storage! Stop by our office if you need anything in the future! ","replyTime":"2022-12-02T09:22:00","review":"my mother called and spoke with lindsey Heady and had nothing but absolutel great things to say about this place . She actually went in today and purchased a storage unit and she was there to help her just as she stated on the phone thanks Lindsey Heady I will recommend your storage units to everyone!!!","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"Ricky B."},{"reviewId":"cbcac6aa-8a65-4aaa-bae4-bb9d32d5ea13","range":0,"rating":5,"reply":"Hi Sharina, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful, and knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua at our Edmond location! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2022-11-23T11:08:00","review":"The storage on 150th and May is very friendly and helpful! Joshua was my rep whom assigned me my unit. He was very informative and helpful throughout the entire process. I highly recommend this location for your personal storage!","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"Sharina A."},{"reviewId":"eb9f2f00-d2b4-4dbf-afb5-87dac6d900d3","range":0,"rating":5,"reply":"Hi Megan, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2022-11-18T13:11:00","review":"Great experience! Joshua was friendly and knowledgeable and helped us get set up with our unit quickly!","source":"Google","submissionTime":"2022-11-18T00:00:00","userName":"Megan B."},{"reviewId":"fb085733-369c-413d-9801-e47068156100","range":0,"rating":5,"reply":"Thank you for the kind words, Rose. We're glad Lindsey was able to help your parents get the best-priced unit in an efficient and quick manner. We appreciate your kind words. Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-11-16T09:56:00","review":"This girl Lindsey, helped out my stressed out parents who got a huge load of stuff from my recent late grandmother, and needed to find a place quick to store a huge house load of furniture, computers, and nicknacks of hers. She helped them find a great deal for a storage space, and even helped them load it into the space, quickly and efficiently.","source":"Google","submissionTime":"2022-11-15T00:00:00","userName":"Zoey B."},{"reviewId":"6870cef2-3bfb-4a80-a90e-6384269a4486","range":0,"rating":5,"reply":"Hi Chip, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! As always stop by the office or call us at 888-storage if you need anything. \n","replyTime":"2022-10-31T09:49:00","review":"Customer service is by far the best I’ve ever had with anyone from Extra Space.  I’ve been a customer since about 2013 and my man Joshua is hands down the most accommodating and does all he can to make sure the customer service experience is top notch.  I appreciate you Joshua!!","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Chip H."},{"reviewId":"f19113ec-d050-4cbf-83cf-3b25bdc9dcaf","range":0,"rating":5,"reply":"Thank you for the review, Josh! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-31T12:43:00","review":"Great company. They were kind enough to let us move to another unit when we didn't get one big enough. Everyone I dealt with was very helpful.","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"josh k."},{"reviewId":"78c7b854-9ca9-4979-a1ad-5a1759c1cb7c","range":0,"rating":5,"reply":"Hello, Eric. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-01T09:23:00","review":"Josh was great, made all my questions easy.","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Eric S."},{"reviewId":"d88cd612-fe29-4668-a29c-4723577b2fdc","range":0,"rating":5,"reply":"Thank you for the review, BombChell! We pride ourselves on having a friendly, accommodating staff and are so happy Joshua was able to assist you! Call us at 888-storage whenever you need us.","replyTime":"2022-11-01T09:19:00","review":"I would recommend Joshua Bellon and Extra Space Storage to everyone. Wonderful service and great customer service for sure. Thank you for all you do.","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"BombChell"},{"reviewId":"28fc826a-ef1b-4dbf-8fd7-2a1575d95517","range":0,"rating":5,"reply":"Thank you for the kind words, Macey. We're glad Josh was able to help make your rental process seamless! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-10-24T15:54:00","review":"Great storage facility! Josh was awesome to work with. He made the process seamless.","source":"Google","submissionTime":"2022-10-24T00:00:00","userName":"Macey"},{"reviewId":"5a06cc61-2864-4856-a82a-516dcd03a1c9","range":0,"rating":5,"reply":"Thank you for the kind words, Pamela. We're glad our team was helpful, efficient, and kind! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-10-23T08:47:00","review":"Super helpful, fast service and very kind!","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Pamela M."},{"reviewId":"baf08c06-0d59-40c7-9ee3-883387bf1eb2","range":0,"rating":5,"reply":"Thank you, Ericia. We're thrilled you had a positive experience with Joshua at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-10-15T09:45:00","review":"Joshua B is a great person. And great at what he does.  Just a bundle of help.  Thank you for making my experience better.","source":"Google","submissionTime":"2022-10-15T00:00:00","userName":"Ericia O."},{"reviewId":"2f5da0bd-0f7c-4753-b682-ea0b3a09a15a","range":0,"rating":5,"reply":"Thank you for the kind words, Sharlette. We're glad Josh was helpful and that you feel good about your rental rate with us. Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-10-14T13:14:00","review":"Josh was very helpful and showed the unit immediately upon request, had great people skills and communication skills.  Rates were better than anyone else's!","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Sharlette M."},{"reviewId":"043f39ba-1dae-49c4-bbe6-10b22302454a","range":0,"rating":5,"reply":"Thank you for your 5-star review, Ng?c. We are happy you had a great experience. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-10-14T14:21:00","review":"Wonderful job","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Ng?c T."},{"reviewId":"1f18a2c1-93ee-40f7-878f-7dd02b89605c","range":0,"rating":5,"reply":"Thank you for the kind words, Melissa. We're glad to hear Rita and Josh were very helpful and that they were able to take care of your storage needs! It's great to know you found our property clean. Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-10-03T16:07:00","review":"Josh and Rita were incredibly helpful when I couldn’t remember where my unit was! Facilities are large and easy to drive through. Everything is very clean and well taken care of. I’ve used a few storage units while moving houses over the years and this one has been absolutely great.","source":"Google","submissionTime":"2022-10-03T00:00:00","userName":"Melissa W."},{"reviewId":"3a659215-0c49-47c1-bd56-4e7363ecfdb6","range":0,"rating":5,"reply":"We think Josh is great too! Thanks for the positive review, Caleb. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-10-01T10:22:00","review":"josh was awesome, helped us out, was very friendly","source":"Google","submissionTime":"2022-10-01T00:00:00","userName":"caleb"},{"reviewId":"a822c8c5-d707-4846-b34c-e1e4cfe2f19b","range":0,"rating":5,"reply":"Thanks for the positive review, Buddy! We are glad you had a great experience with Josh and Raymond. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-09-30T10:32:00","review":"I had an urgent need to store big, heavy tools and equipment. Josh and Raymond were amazing and took car of us in 45 minutes!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Buddy M."},{"reviewId":"2a19d71f-a4c4-470e-b384-a166d0a4884a","range":0,"rating":5,"reply":"Hi Cerberus, thank you for your review. We're glad Josh was extremely professional, very informative, and personally took you to the unit to give the inspection. Stop by our office if you need anything in the future! \n","replyTime":"2022-09-14T11:53:00","review":"Josh was extremely professional and very informative. Personally took us to the unit to give the inspection . Made the whole transaction simple .","source":"Google","submissionTime":"2022-09-13T00:00:00","userName":"cerberus t."},{"reviewId":"db2dfbf5-2f90-47dc-b47f-b05bb6c258ae","range":0,"rating":5,"reply":"Hi Ashley, thank you for your review. We're glad our team was very helpful and informative. Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-09-09T13:48:00","review":"Amazing site. Very helpful and informative, smooth sign up. Ask for Josh!!","source":"Google","submissionTime":"2022-09-09T00:00:00","userName":"Ashley P."},{"reviewId":"35d8b2ce-7ad6-43e4-88ba-f3e60866c1bb","range":0,"rating":5,"reply":"Thank you for the kind words, Qarta! We're committed to providing excellent customer service and great storage! Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-09-09T13:55:00","review":"Excellent service! Great storage!","source":"Google","submissionTime":"2022-09-09T00:00:00","userName":"Qarta 7."},{"reviewId":"4e72cfb3-332f-4168-bf5b-95bcc0b96660","range":0,"rating":5,"reply":"Hi Clarence, Thank you for taking the time to leave your review! We pride ourselves on having an informative, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n ","replyTime":"2022-09-07T13:33:00","review":"Josh was the best help that I’ve every had in my life.  Full of energy, explained how the storage facility ran and gave me a lovely tour.  Thank you. Extra space storage.","source":"Google","submissionTime":"2022-09-07T00:00:00","userName":"Clarence W."},{"reviewId":"e3d04535-a834-43df-828b-690cc85d4f76","range":0,"rating":5,"reply":"Thanks for the awesome review, Clarence! Providing renters with clean facilities and helpful staff is our top priority. We're glad Josh hit the mark for you. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-09-07T13:42:00","review":"The service at this facility is immaculate, the man at the front desk Josh, assisted us beyond measure. If you need some storage, look no further.","source":"Google","submissionTime":"2022-09-07T00:00:00","userName":"Clarence W."},{"reviewId":"18c44f92-d116-44da-ade3-2cfcb723d9b7","range":0,"rating":5,"reply":"Thank you for the kind review, Tyrez. We're glad the team was friendly and customer-oriented! We are here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-09-03T13:54:00","review":"Great services and very friendly","source":"Google","submissionTime":"2022-09-03T00:00:00","userName":"tyrez b."},{"reviewId":"df32cb73-8850-4d2e-b7c7-026f51cc7459","range":0,"rating":5,"reply":"Hi Sydney, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Give us a call at 888-storage or stop by the office if you need anything!\n\n","replyTime":"2022-09-03T13:36:00","review":"Super friendly staff, Josh was very knowledgeable and helpful! Made our time here super smooth & efficient!!","source":"Google","submissionTime":"2022-09-03T00:00:00","userName":"Sydney M."},{"reviewId":"fb6e0660-3b03-421c-9e26-201d4e35adc1","range":0,"rating":5,"reply":"Thanks for the awesome review, Phyllis! We are happy to know Josh has been as helpful as can be. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-08-31T15:04:00","review":"Thank goodness for Josh!  Every time we’ve needed him, he has been so helpful!  Extra Space Storage is so lucky to have him at their facility!  Thank you Josh!!!!","source":"Google","submissionTime":"2022-08-31T00:00:00","userName":"Phyllis H."},{"reviewId":"b481da33-6d90-4cf6-a44b-01bed20ccbfd","range":0,"rating":5,"reply":"Hi Matt, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-08-30T10:27:00","review":"Pretty clean and friendly staff. Never had an issue moving in or out.","source":"Google","submissionTime":"2022-08-30T00:00:00","userName":"Matt A."},{"reviewId":"b07ab48a-0f28-4f1d-b30b-fc9bde45314a","range":0,"rating":5,"reply":"Thank you for the great rating, Ev4_tgg. We're glad Joshua was able to take care of your storage needs! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-08-29T09:42:00","review":"Joshua Bellon, the best staff I have met, trying really hard to slove the needs, thanks","source":"Google","submissionTime":"2022-08-29T00:00:00","userName":"EV4_TGG"},{"reviewId":"c6e1db91-b0eb-424d-b324-8651e07a1f34","range":0,"rating":5,"reply":"Thank you, Aaron, for the great rating! It's wonderful to hear you had a positive experience with us and that Rita and Joshua were cordial and great to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2022-08-26T14:21:00","review":"Rita is the best. She was very cordial and overall I had a great experience dealing with her. She even made sure I received a discounted price since I already had another unit and was opening a 2nd one. Rita does her job well. Joshua is also very good at his job. My experience so far with this company in general has been superb and I highly recommend them.","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Aaron W."},{"reviewId":"ae867e1d-aa59-48b2-a36a-ec160abf14ca","range":0,"rating":5,"reply":"Thank you for your review, Andrew! Providing renters with clean and secure facilities with friendly staff is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-06-27T16:20:00","review":"The guy in charge of this location is just a genuinely nice dude. The storage is secure and the place is well taken care of. I've been using Extra Space Storage for years now, and I highly recommend it! 10/10","source":"Google","submissionTime":"2022-08-20T00:00:00","userName":"Andrew"},{"reviewId":"8db3ca3a-c250-4df2-9259-0c37759dc969","range":0,"rating":5,"reply":"Thank you for the great rating, Christopher. We're happy to know Josh was extremely helpful, knowledgeable, and as professional as can be! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-08-12T15:06:00","review":"Josh was extremely helpful, knowledgeable, and professional. I highly recommend anyone looking for good prices and good customer service to go and see Josh. He will take good care of you.","source":"Google","submissionTime":"2022-08-18T00:00:00","userName":"Christopher P."},{"reviewId":"5b64aa94-3ead-4259-86ee-b84094b999b3","range":0,"rating":5,"reply":"Thank you for the kind words, Caleb! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Rita reflects that. Stop by our office if you need anything in the future! \n","replyTime":"2022-08-11T10:51:00","review":"Great service from Rita.","source":"Google","submissionTime":"2022-08-11T00:00:00","userName":"caleb r."},{"reviewId":"e1cb8a61-b684-4a93-978f-88823a7734b2","range":0,"rating":5,"reply":"We think Josh is great too! Thanks for the positive review, Don. We're glad he immediately addressed an issue in your unit and responded very quickly to your calls. Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-08-03T17:42:00","review":"Josh is awesome!  He immediately addressed an issue my unit & responded very quickly to my calls.  I have used this location in the past & will continue to use this location in the future.  Highly recommend even if it's out of the way.  Great job & service!","source":"Google","submissionTime":"2022-08-03T00:00:00","userName":"Don N."},{"reviewId":"58988f19-3cd5-4d03-8222-29a6403db812","range":0,"rating":5,"reply":"Thank you, Kendra, for the great rating! It's wonderful to hear you had a positive experience with us and that our team was friendly and helpful. Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2022-08-03T10:10:00","review":"Great experience!  Super friendly and very helpful!","source":"Google","submissionTime":"2022-08-02T00:00:00","userName":"Kendra B."},{"reviewId":"475b5930-42cf-4fad-b649-4362084a13fd","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Brad! We're so happy to hear our team was able to make your rental process hassle-free! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2019-08-13T07:50:00","review":"Very knowledgeable staff.  Easy to work with.  No Hassle. Great Experience.    Thank You","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Brad B."},{"reviewId":"a5f4c299-4bf2-41b0-9d72-2cc56493ad54","range":0,"rating":5,"reply":"Thank you for the review, Seifollah! We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! We are thrilled to hear your experience was amazing. We're glad Josh was caring and compassionate. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-07-25T09:38:00","review":"this storage address :15200 N May, Edmond , OK is really great!\nthe personnel are really helpful and do their best to accommodate you . moreover the storage is gated with full security , very clean\nI had an amazing experience yesterday. on Sundays the storage office is closed and  it was early morning and I have already hired professional movers and not to mention that I have three more days to leave the current place.  when we got there I realized that I had lost the keys. I was devastated and didn't know what to do ... I was about to ask everybody to go home and start over which would have been disaster .... but I called the 1800  number of the Extra large storage and I explained the situation... the nice lady told me let me contact Josh who works there and explain the situation, within two minutes  Josh was driving to get to the office even though , I realized he was in a party and left because of me. I planned to give him a amazon gift card but he did not accept that .... I am really happy to have my storage with such caring and compassionate person and his other coworkers which I am sure they are all this way. Thank you Josh , you are a life saver","source":"Google","submissionTime":"2022-07-25T00:00:00","userName":"Seifollah A."},{"reviewId":"b34f6ac6-9638-48e4-996f-55bd76b43569","range":0,"rating":5,"reply":"Thanks for the awesome review, June! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-07-23T13:17:00","review":"Thank you for all that you do! You are the best!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"June C."},{"reviewId":"5820687a-d10e-40b6-bbdd-8cdb77e5875c","range":0,"rating":5,"reply":"Thank you for the kind remarks, Vanessa! We're so happy to hear we have your recommendation! We're glad Josh has been very helpful and was in communication with me the entire time! Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-23T15:56:00","review":"I have been very impressed with my service. I was unable to make my payment on time due to a crisis and this company went over and beyond to help me. I highly recommend this place! Also, Josh at the Edmond location has been very helpful and was in communication with me the entire time!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"vanessa s."},{"reviewId":"f2c32517-f8a8-4443-b7d2-979bf3ae543f","range":0,"rating":5,"reply":"Thanks for the awesome review, Kumi. We work hard to meet the expectations of our customers, and we're happy to hear Mark and Joshua hit the mark for you! We think they are great too! Thank you for such kind words. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-07-20T12:32:00","review":"Joshua like Mark is another true asset to Extra Space Storage. They both had the best customer service which created a positive experience for me. Thank you Extra Space!","source":"Google","submissionTime":"2022-07-20T00:00:00","userName":"Kumi K."},{"reviewId":"15fc2cba-db91-421f-8d34-fba15438c4f3","range":0,"rating":5,"reply":"Thank you for the kind review, Damien. We're glad our manager was friendly and able to provide you with a positive rental experience! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-07-14T12:28:00","review":"Awesome experience The staff was nice and friendly would highly recommend if you need to store your stuff.","source":"Google","submissionTime":"2022-07-14T00:00:00","userName":"Damien S."},{"reviewId":"ac838c08-bcc5-48fc-afa1-6d44b67b735c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kaci. We are glad Josh was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2022-07-12T13:45:00","review":"Josh helped me find a storage unit and I was in and out in 15 minutes! The tour was cool and he has a fun personality.","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Kaci T."},{"reviewId":"8aea7d3c-000d-4b58-ad4c-523d6b5433aa","range":0,"rating":5,"reply":"Thanks for the awesome review, Heather! It's great to know you found our team to be knowledgeable and friendly and that you feel good about your rental rate with us. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2022-07-12T15:51:00","review":"Best price for a temp controlled unit and the guy there is super friendly and knowledgeable.","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Heather R."},{"reviewId":"9927821b-8b65-41f9-950e-fef850fa988e","range":0,"rating":5,"reply":"Thanks, Bryan! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Brandon was able to provide that for you! Call us at 888-storage if you need anything.\n","replyTime":"2022-07-03T13:41:00","review":"Awesome experience, Brandon was very helpful in finding the right storage needs for my situation.","source":"Google","submissionTime":"2022-07-02T00:00:00","userName":"Bryan T."},{"reviewId":"79842759-d078-4be5-a408-1a4e486c8511","range":0,"rating":5,"reply":"Thank you for recommending us, Precious! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Brandon reflects that. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-07-01T09:34:00","review":"This week I experienced the best customer service I ever had from A gentleman Name Brandon .\nIf you want to establish a great relationship and trust with your personal things I definitely recommend this place.","source":"Google","submissionTime":"2022-06-30T00:00:00","userName":"Precious H."},{"reviewId":"7d661808-1e1a-46a3-9a44-bef3b75c4fe9","range":0,"rating":5,"reply":"Thanks for the kind words, Frank! We're glad Brandon was super helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.\n","replyTime":"2022-06-25T13:16:00","review":"Brandon was super helpful\nClean place great location and prices highly reccommend","source":"Google","submissionTime":"2022-06-25T00:00:00","userName":"Frank S."},{"reviewId":"59fc8ef6-f258-408a-93bb-4feca40d8fc1","range":0,"rating":5,"reply":"Hi Hanan, thank you for recommending us. We're glad Brandon did an amazing job helping you out with your issue! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-06-16T10:45:00","review":"The manager Brandon did an amazing job helping me out with my issue! I would highly recommend this business and Brandon","source":"Google","submissionTime":"2022-06-16T00:00:00","userName":"Hanan M."},{"reviewId":"b3826c2c-48ce-4704-9b9a-c95f42da7429","range":0,"rating":5,"reply":"Hello, Muscle Bound Movers. Thank you for the 5-star review! We're so happy we could help. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-06-13T13:51:00","review":"I had the pleasure of working with the manager here and he was extremely professional and courteous.","source":"Google","submissionTime":"2022-06-13T00:00:00","userName":"Muscle B."},{"reviewId":"47364497-59be-4006-b515-09b542c87232","range":0,"rating":5,"reply":"Thank you, Momo, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (405) 340-9014 if anything comes up!","replyTime":"2022-06-06T09:46:00","review":"Nothing to say. Perfect 10/10 recommend.","source":"Google","submissionTime":"2022-06-06T00:00:00","userName":"Momo A."},{"reviewId":"848c9d0a-b104-445e-831b-cf2d721756b6","range":0,"rating":5,"reply":"Thank you for the kind review, Sadixman. We're glad Brandon was helpful, amazing, and able to answer all of your questions! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-05-31T13:37:00","review":"Brandon Lucas was amazing today. Helped me with everything I needed and answered all my questions with honesty. Thanks bud!","source":"Google","submissionTime":"2022-05-31T00:00:00","userName":"Sadixman N."},{"reviewId":"0ae6e300-9e90-4da1-8880-289033a192d5","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Jessica. We're committed to being your go-to stop for all your local storage needs! We think our team is great too! As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-05-26T13:09:00","review":"This place is glorious! Amazing staff? Uh, yeah! The manager, Brandon, absolute GEM! Great hours? Yes! Superb access and super clean units? Absolutely! I’d do 100 stars if GOOGLE wasn’t so star stingy.","source":"Google","submissionTime":"2022-05-26T00:00:00","userName":"Jessica V."},{"reviewId":"c0ec5c92-9c23-4dbf-8539-4eba8a02b199","range":0,"rating":5,"reply":"Thanks, Smarter Than You, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Brandon was able to provide that for you! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-05-16T11:07:00","review":"Great. Brandon really helped me find the storage unit to fit my family\"s need.","source":"Google","submissionTime":"2022-05-16T00:00:00","userName":"Smarter T."},{"reviewId":"0d8a19e6-aa2a-4ede-bcec-3063565529db","range":0,"rating":5,"reply":"Hi Chris, thank you for your review. We're glad our team did an amazing job of getting you set up with a storage unit at a great price. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-05-12T11:57:00","review":"The folks at extra space storage did an amazing job of getting us set up with a storage unit at a great price.","source":"Google","submissionTime":"2022-05-12T00:00:00","userName":"Chris T."},{"reviewId":"0a0990c1-ebcd-41eb-8a8c-56758c2b0425","range":0,"rating":5,"reply":"Hey Doug, thank you for your kind review! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-05-06T10:31:00","review":"Used for 4 years during school. They are great and in a safe area of OKC.","source":"Google","submissionTime":"2022-05-06T00:00:00","userName":"Doug S."},{"reviewId":"b95fb483-3974-4647-827b-faa27b7a8b02","range":0,"rating":5,"reply":"Thank you for the kind review, Brian. We're glad our team was courteous and able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-05-03T12:32:00","review":"Each employee I have encountered has been helpful and courteous, highly recommend","source":"Google","submissionTime":"2022-04-30T00:00:00","userName":"brian m."},{"reviewId":"9bfa61bc-c47a-48c1-8038-2432257c416f","range":0,"rating":5,"reply":"Thank you for choosing Extra Space, Plmkrzyray. We're glad our team was able to help with access to your unit! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-02-29T08:24:00","review":"Lost my key, big help with no time lost. Thanks.","source":"Google","submissionTime":"2022-04-27T00:00:00","userName":"Ray"},{"reviewId":"7cbccf8d-9f6d-4334-a4d9-d4086d4b28af","range":0,"rating":5,"reply":"Thank you for the kind words, Gabriel! We're committed to providing excellent customer service. We're glad our team is willing to work with our customers. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-04-14T10:48:00","review":"The quality of professionalism n customer service it's outstanding n the willingness to work with there customers are amazing","source":"Google","submissionTime":"2022-04-14T00:00:00","userName":"Gabriel D."},{"reviewId":"86138674-0ce2-4d50-9dd0-d577c15de678","range":0,"rating":5,"reply":"Thank you, Chris, for such a great rating We pride ourselves on keeping our storage facility clean facility and helpful staff, and are thrilled to hear your experience with Brandon reflects that! We're so happy to hear we have your recommendation! As always, give us a call at 888-storage if you need anything. \n\n\n","replyTime":"2022-04-09T17:01:00","review":"This place has best prices and is clean at all times and anything I’ve ever needed has been taken care of, the manager Brandon Lucas has exceeded my expectations for any help I’ve ever had with extra space storage.\nI would definitely refer anybody who needs storage needs to Brandon Lucas.","source":"Google","submissionTime":"2022-04-09T00:00:00","userName":"Chris P."},{"reviewId":"53756d64-0658-4b90-945f-ee92cd40f81b","range":0,"rating":5,"reply":"We're proud to serve customers like you, Brandon! Thanks for leaving us a rating. Don't hesitate to reach out if you need anything!? \n","replyTime":"2019-07-29T14:31:00","review":"This is a great facility to store my odds and ends at.","source":"Google","submissionTime":"2022-04-07T00:00:00","userName":"Brandon L."},{"reviewId":"c2eac1a1-73c8-4740-8e92-7b7ec37b7ae9","range":0,"rating":5,"reply":"We agree that Brandon and Rita are fantastic! Thanks for leaving a note to let them know you appreciate them, Tristan! We're glad they helped you with everything you needed for your storage needs. We appreciate you recommending us to your friend. If you ever need anything, feel free to stop by.  ","replyTime":"2022-04-07T10:43:00","review":"Brandon and Rita were absolutely fantastic and helped me with everything I needed for my storage needs. Very friendly and helpful. Definitely would recommend to a friend!","source":"Google","submissionTime":"2022-04-07T00:00:00","userName":"Tristan W."},{"reviewId":"e7b085a8-8e72-4b8a-b3e3-be796c512297","range":0,"rating":1,"reply":"Hi Cyndy. Thank you for sharing your feedback. We consider security our top priority, and are very sorry to hear about your experience. If you haven't spoken with us about this in more detail yet, please give us a call at 888-storage so we can further assist.","replyTime":"2022-04-07T13:17:00","review":"Our storage unit kept getting broken into to.  My JEWELRY box was stolen! And some personal things. It seemed like it kept getting broken in to so we just took everything with us. Forget it.  I really wish my Jewelry box and all my sentimental jewelry was not stolen I cried. ?? Thanks Alot!","source":"Google","submissionTime":"2022-04-07T00:00:00","userName":"Cyndy P."},{"reviewId":"6df59a23-b5eb-4526-9459-0a4e22da2c12","range":0,"rating":5,"reply":"Thank you for the review, Bruce! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-05-03T17:02:00","review":"Awesome!  Was getting ready to go to another storage facility due to a substantial rate increase. They were able to lower the increase. Great job.","source":"Google","submissionTime":"2022-04-06T00:00:00","userName":"Bruce M."},{"reviewId":"1f789354-3c5e-455b-922f-2770fdb68e27","range":0,"rating":5,"reply":"JP, Thank you for your review. We're so excited to have you back at Extra Space Storage. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-04-02T11:30:00","review":"We have rented from Extra Space Storage before and we’re happy with their product and service. We are renting from them again and they did not disappoint.","source":"Google","submissionTime":"2022-04-02T00:00:00","userName":"JP F."},{"reviewId":"cef28ef4-02d8-467e-b299-f1ee64a7c349","range":0,"rating":5,"reply":"Thank you for the excellent rating, Babacar! We're happy Brandon was able to provide a smooth rental experience. If you ever need anything, please stop by!","replyTime":"2022-03-31T14:31:00","review":"If you are looking for a storage place, look no further. This is the place. Ask for Brandon. He is a role model in customer service","source":"Google","submissionTime":"2022-03-31T00:00:00","userName":"Babacar D."},{"reviewId":"7e9bd75d-3578-4ad1-b3e6-460ffb4b3679","range":0,"rating":5,"reply":"Thank you for the excellent rating, Paul! We're so glad we were able to meet your storage needs. ","replyTime":"2022-02-02T17:26:00","review":"No fuss sign up, did exactly what they said they would do. Easy access, reasonable rates. I wouldn’t hesitate to go back it I needed to.","source":"Google","submissionTime":"2022-03-29T00:00:00","userName":"Paul W."},{"reviewId":"451f4039-5685-4ee3-bdf9-d65f418c2f56","range":0,"rating":5,"reply":"Hi Denny, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!","replyTime":"2022-03-19T14:41:00","review":"Staff is super friendly and helpful!  Clean facility.","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"Denny M."},{"reviewId":"43408137-e951-4dc5-a023-b1ce85ed174f","range":0,"rating":5,"reply":"Hello Randy, thank you for the rating! We're happy to hear you had a great experience. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-03-04T08:38:00","review":"Very helpful staff! They check units and let you know if anything is not secure. I have had a very good experience with this Extra Space location!","source":"Google","submissionTime":"2022-03-03T00:00:00","userName":"Randy P."},{"reviewId":"b4842532-4914-4073-abe7-7a1d15af5f17","range":0,"rating":5,"reply":"Hi A, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Brandon! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-02-08T17:01:00","review":"I have rented storage from Extra Space before and as always the service is phenomenal. Brandon was really friendly and professional. He answered all the questions I had with ease and knowledge!","source":"Google","submissionTime":"2022-02-08T00:00:00","userName":"A C."},{"reviewId":"cf44d359-a493-4368-bd2c-5c946c626d61","range":0,"rating":4,"reply":"Hi Larry, thank you for your review. We're glad Brandon has been very helpful, polite, and professional. Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-02-07T13:05:00","review":"The company and the Manager (Brandon) at the storage location have been very helpful, polite and professional.","source":"Google","submissionTime":"2022-02-07T00:00:00","userName":"Larry E."},{"reviewId":"17c1c09d-f2e8-47fc-92e0-e6e80896b8f2","range":0,"rating":5,"reply":"Thank you for the kind words, Vidalia. We're glad Nikki was sweet and helpful! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-01-31T12:09:00","review":"Nikki was unbelivably sweet and helpful. she truly went above and beyond for me and it was very refreshing to receive such great customer service from you guys. :)","source":"Google","submissionTime":"2022-01-31T00:00:00","userName":"Vidalia L."},{"reviewId":"b8a1b0a8-78bf-491b-a3ba-5aeca7558a31","range":0,"rating":5,"reply":"Hi D., thank you for your review. We're glad our team was able to accommodate you and your belongings! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-24T17:31:00","review":"After relocating to OKC from Dallas, I arrived to another facility that I had reservations for only to discover them closed.  In a panic, I called Extra Space Storage & they were able to immediately accommodate me & my belongings!  They’re definitely a lifesaver!","source":"Google","submissionTime":"2022-01-24T00:00:00","userName":"D. J."},{"reviewId":"e05d7622-a5e8-4fa4-a681-0dee05546cad","range":0,"rating":5,"reply":"Thank you for the kind words, Maesa. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-01-06T09:28:00","review":"Best customer service ever!! Brandon is an absolute gem a real pleasure to work with and extremely helpful!","source":"Google","submissionTime":"2022-01-05T00:00:00","userName":"Maesa B."},{"reviewId":"905e26f5-a532-46d4-bd0c-94de05875205","range":0,"rating":5,"reply":"Thank you for the kind words, Nadia. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-01-03T13:54:00","review":"So far, it’s been great. Brandon helped me and was extremely helpful and nice.","source":"Google","submissionTime":"2022-01-03T00:00:00","userName":"Nadia F."},{"reviewId":"ad70401a-cd88-43a8-b56e-8eb596c27279","range":0,"rating":5,"reply":"Thank you for the kind review, Shawn. We're glad our team was helpful and made your experience a positive one! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2022-01-03T12:32:00","review":"Easy online rental , everything went great, office staff very helpful.\nUnit was ready and cant express how good an experience it was","source":"Google","submissionTime":"2022-01-02T00:00:00","userName":"Shawn K."},{"reviewId":"ee7902af-e57a-49db-a025-1bb3ae5161ac","range":0,"rating":5,"reply":"Hi, Kennyon. Thank you for your positive review of our Edmond location! Please reach out to (405) 340-9014 if you ever need any assistance. ","replyTime":"2022-01-15T10:21:00","review":"Great, quick, fast service.","source":"Google","submissionTime":"2021-12-30T00:00:00","userName":"Kennyon W."},{"reviewId":"8436846a-5dad-4abf-b124-69b63508f1ed","range":0,"rating":5,"reply":"Thanks for the positive review, Jessoo! We are glad you had a great experience with Nikki. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-12-19T12:09:00","review":"nikki great customer service… LOVE IT HERE","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"jessoo v."},{"reviewId":"cedf3e41-2be2-4f35-9020-7bd9ddb51f4c","range":0,"rating":5,"reply":"Thank you for the kind words, Dapo. We're glad Brandon was able to help! We really appreciate the recommendation. Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2021-12-13T13:26:00","review":"This was my first time using a storage facility and I am so glad I chose this location , Brandon the site manager is so amazingly helpful and respectful , he even offered to help me get my things out . I’ll recommend this location any day anytime","source":"Google","submissionTime":"2021-12-13T00:00:00","userName":"Dapo O."},{"reviewId":"06a9e18b-b2ff-459e-8880-e0761b524e1d","range":0,"rating":5,"reply":"Thank you for the kind words and for recommending us, Tabitha. We're glad Brandon provides a professional experience and great customer service! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-12-09T12:35:00","review":"Brandon is awesome! Provides a professional experience and great customer service! The rental process is hassle free and I highly recommend Brandon for your storage needs!","source":"Google","submissionTime":"2021-12-09T00:00:00","userName":"Tabitha B."},{"reviewId":"dbb2583b-4ae5-4f36-9361-6021cef16149","range":0,"rating":5,"reply":"Thank you for the kind words, Tony! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!\n","replyTime":"2021-12-07T16:15:00","review":"Bought a unit at auction. Found several storage treasures. Brandon was extremely helpful in renting the unit for 30 days. Great Service!","source":"Google","submissionTime":"2021-12-07T00:00:00","userName":"Tony M."},{"reviewId":"5389b556-9b57-49cc-a638-759c1ea017ac","range":0,"rating":5,"reply":"Hi Chuckjohn12, thank you for your review. We're glad Brandon is super friendly, extremely helpful, and found you the perfect storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-11-27T11:17:00","review":"Brandon is super friendly and extremely helpful. He found me the perfect storage!","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"Chuckjohn12"},{"reviewId":"ca52b62d-6a46-4575-b2f6-ca576a131210","range":0,"rating":5,"reply":"Thank you for the review, Jane! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-11-17T15:02:00","review":"Great place to use","source":"Google","submissionTime":"2021-11-17T00:00:00","userName":"Jane T."},{"reviewId":"4656d6a5-2cd3-4976-ad4a-6cf1d0b3d492","range":0,"rating":5,"reply":"Hi Ks, thank you for your review. We're glad Brandon was very professional and answered all of your questions and concerns. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-11-11T11:50:00","review":"Brandon was very professional and answered all of questions and concerns. Great costumer service!! Thankyou Sir!","source":"Google","submissionTime":"2021-11-11T00:00:00","userName":"KS I."},{"reviewId":"d81acdd4-ac6c-4f08-8d05-64feee322873","range":0,"rating":5,"reply":"Thank you for the review, Bruce! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-11-11T18:33:00","review":"Great storage unit due to manager. All people I encountered at the ES Storage in Edmond OK helpful and professional . Both units we rented were clean and well kept. Very good service!!!! Use these units, it can make your move easier.","source":"Google","submissionTime":"2021-11-11T00:00:00","userName":"Bruce H."},{"reviewId":"69952209-96f8-4ed9-bb31-4daf276beb5e","range":0,"rating":5,"reply":"Thanks for the awesome review, Wlllis! We work hard to meet the expectations of our customers, and we're happy to hear Nikki hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2021-11-04T18:09:00","review":"My experience was excellent. Nikki was cordial, competent, and extremely helpful in navigating me through the problem I was having. I would recommend you guys without reservation.","source":"Google","submissionTime":"2021-11-04T00:00:00","userName":"wlllis h."},{"reviewId":"adeda548-75cd-4e5e-b18b-e852c9526ebd","range":0,"rating":5,"reply":"Thank you for the kind words, Jon. We're glad Nikki was able to help! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2021-10-29T08:57:00","review":"Nikki is a great help. Very professional with a touch of personal interest.","source":"Google","submissionTime":"2021-10-29T00:00:00","userName":"Jon E."},{"reviewId":"7af741b0-d59c-4c51-95b7-4e211c35b892","range":0,"rating":5,"reply":"Hello, Hannah. Thank you for the review. We're so glad Brandon could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-29T12:13:00","review":"Brandon is awesome! He is always so friendly and makes moving into a storage such an easy transition!!","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"Hannah K."},{"reviewId":"f6d0b07f-b4e1-464d-aced-776bca7ac337","range":0,"rating":5,"reply":"Thank you for the kind words, Simone. We're glad Brandon was helpful and very kind! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2021-10-27T15:00:00","review":"Brandon was extremely upbeat and helpful. He Went above and beyond and was very kind and genuine in his service! It was very refreshing especially in times like these!","source":"Google","submissionTime":"2021-10-27T00:00:00","userName":"simone g."},{"reviewId":"b85bca94-f9d9-4abc-889b-69701a36fd04","range":0,"rating":5,"reply":"Thank you for the kind words, Mary. We're glad Niki was helpful and took the time to explain everything! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2021-09-20T19:02:00","review":"Niki was amazing & very helpful!! She took the time to explain everything I ask, esp sinse I am making a 6hr move!! I highly recommend! Thanks Niki!!","source":"Google","submissionTime":"2021-10-19T00:00:00","userName":"Mary M."},{"reviewId":"d3974838-6309-469d-8642-47d12c6949b4","range":0,"rating":5,"reply":"Thank you for the kind words, Kaoutic. We're glad Brandon was an amazing help and made the process smooth as can be. Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.\n","replyTime":"2021-10-06T16:46:00","review":"Brandon was an amazing help and made the process smooth as can be. Very helpful and my experience was awesome.","source":"Google","submissionTime":"2021-10-06T00:00:00","userName":"Kaoutic"},{"reviewId":"ae2d8a51-bd12-4ffe-a354-92263a91a813","range":0,"rating":5,"reply":"Rob, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-02T10:16:00","review":"Real good deal on a unit at a great price.","source":"Google","submissionTime":"2021-10-02T00:00:00","userName":"Rob S."},{"reviewId":"1e15e48b-d9c9-46de-b142-daf2b6c07363","range":0,"rating":5,"reply":"Thanks for being a loyal customer! We're so appreciative of your excellent rating, Anneliz! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Nikki reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to reach out to us at (405) 340-9014 if you  ever need any assistance. ","replyTime":"2021-09-16T10:31:00","review":"I AM AMAZED AT HOW CLEAN THE PROPERTY IS...AND...FIRST AND FOREMOST...\nFROM THE MOMENT I FIRST CALLED IN & ALL THE WAY UP TO SIGNING THE DOCS...\nNIKKI HAS BEEN SO HELPFUL AND SINCERE. SHE TREATED ME WITH THE UTMOST RESPECT. BEING A NEW CUSTOMER, IT MADE ALL THE DIFFERENCE IN THE WORLD!\nTHIS IS MY SECOND TIME WITH EXTRA SPACE, ALTHOUGH IT WAS AT ANOTHER LOCATION, I WILL ALWAYS CHOSE EXTRA SPACE STORAGE WHEN THE NEED FOR XTRA STORAGE ARISES..NIKKI SHOULD BE COMMENDED!! AWESOME EXPERIENCE!!","source":"Google","submissionTime":"2021-09-16T00:00:00","userName":"AnnEliz R."},{"reviewId":"28978b6b-f494-42f7-9284-776a23ca4821","range":0,"rating":5,"reply":"Thank you for the kind words, Jaquetta! We're committed to providing excellent customer service. We're glad Brandon made everything easy! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-14T15:12:00","review":"Excellent Customer Service!! Brandon is an Amazing Guy! Made everything easy!!","source":"Google","submissionTime":"2021-09-03T00:00:00","userName":"Jaquetta B."},{"reviewId":"c611f0da-c662-451d-8ee7-b6db6db969e0","range":0,"rating":5,"reply":"Thank you for letting us help with your storage needs, Mike! We're glad Brandon was super helpful. Your recommendation means the world to us! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2020-01-23T11:30:00","review":"Absolutely a wonderful experience – highly recommend! I had forgotten to update my credit card information and Brandon was super helpful and had a great sense of humor to boot! I would get a larger unit if I could afford it!??","source":"Google","submissionTime":"2021-09-01T00:00:00","userName":"Mike A."},{"reviewId":"6fad86f0-b4dd-496c-b12e-548c7b5e308f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"One of the cleanest and safest storage units I have seen. As a young woman I felt safe and comfortable going to organize my storage unit even when it was dark out. Brandon was especially helpful and kind. Would recommend.","source":"Google","submissionTime":"2021-09-01T00:00:00","userName":"joezie b."},{"reviewId":"6e19a231-7dd2-4414-aa7b-1e13319640ad","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon was a great help!!   Very friendly.","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"Russell B."},{"reviewId":"c3d91c31-f807-4b7f-bee5-d7b1ac098509","range":0,"rating":5,"reply":"Hi Melissa. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brandon. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-08-30T11:56:00","review":"Brandon was the AWSOME best  customer service rep I have ever encountered and I am 47 yrs old, so I have delt with a lot of customer service reps. If he hasn't already received one he deserves a raise he was patient and very helpful in my time of stress. Thank you so much Extra Space Storage I will DEFINITELY be recommending you guys to any and everyone that I hear needs a storage.\n\nSincerely,\n\nMelissa Pierre","source":"Google","submissionTime":"2021-08-30T00:00:00","userName":"Melissa P."},{"reviewId":"96fe3555-5091-4cd7-98eb-3cdc3ea57132","range":0,"rating":5,"reply":"Hello, Marie. Thank you for the review. We're so glad we could meet your storage needs. Feel free to reach out at any time at 888-storage.","replyTime":"2021-08-30T11:44:00","review":"Great customer service from the moment I walked in!  Very clean facility in good location.","source":"Google","submissionTime":"2021-08-30T00:00:00","userName":"Marie C."},{"reviewId":"5ca8d8b6-d211-4d5a-89b9-02a9b7e31341","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Had to unload a UHaul truck for work and the employee was amazing, offered cold air and cold water as well great hospitality! Would recommend!","source":"Google","submissionTime":"2021-08-20T00:00:00","userName":"Clayton F."},{"reviewId":"f650f498-482b-48a4-b8e1-14fbf104e4c7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very good facility.","source":"Google","submissionTime":"2021-08-18T00:00:00","userName":"Patrick P."},{"reviewId":"3f1ac886-c13e-4ca5-86a1-6b602c108efc","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I’ve been with extra space for quite a while now, anything and everything I need is always taken care off with the biggest smile! Brandon was so polite and thoughtful while helping me!! 110% recommend!!!!","source":"Google","submissionTime":"2021-08-17T00:00:00","userName":"Caley C."},{"reviewId":"f21e664f-9946-4185-bbf6-24fb61fd532e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon was super nice and accommodating. He made the rental process a breeze. I am always concerned with pests getting in my things and Brandon said he would make sure by unit was sprayed before I moved my things in Monday. I recommend this business facility","source":"Google","submissionTime":"2021-07-25T00:00:00","userName":"Janie H."},{"reviewId":"d7659f78-bac0-4800-a3d2-73fab8de4bd1","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very clean place and the staff is so nice, always willing to go that extra mile ??","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Zach (."},{"reviewId":"9c5ec8ea-caad-47f5-8dcc-daee4610033b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon is a sweet man who is always very helpful. I love this location.","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Joshua H."},{"reviewId":"e2df54ab-b32b-4c32-afeb-1964c792b35f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This facility is always so clean and well-managed. Brandon is a true professional and always is ready to help.","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Taryn H."},{"reviewId":"de30eeea-6f3c-42a0-8152-8af1755d60de","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon was absolutely wonderful and polite. Facility is very clean, highly recommend!","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Lily L."},{"reviewId":"3719190d-adaf-429e-aff9-5fa0b451903e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon, was the gentleman who helped me rent the unit and get all the supplies I’d need to move my daughter out of her house. He was amazing!!! Super helpful and he had a personality (Something we don’t see much anymore in customer care??)\nIf I ever need another storage unit I’ll hunt him down!\nThank you so much for making a stressful situation an enjoyable one!!!","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"Diana R."},{"reviewId":"64ac0bfd-d567-4828-9550-39ed030a77dc","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon is awesome! I called with what I thought was a problem but he handled it with a great attitude, sympathetic understanding of my circumstances and took care of it so that it ended up being a non-issue. I cannot say enough how helpful he has been from my first contact with ESS over a year ago. Thanks so much!","source":"Google","submissionTime":"2021-07-10T00:00:00","userName":"Angela S."},{"reviewId":"345ad6a1-2b71-4bb1-bf0c-bcc3103c35b7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon was very professional and explained the facility very well. Brandon set me up quick and took care of me.","source":"Google","submissionTime":"2021-07-07T00:00:00","userName":"will c."},{"reviewId":"ba543e9a-0ca0-4a2e-943c-e7c3fe4ebe46","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brandon was very helpful, friendly and courteous!","source":"Google","submissionTime":"2021-06-25T00:00:00","userName":"Pam E."},{"reviewId":"5e57e9cd-cfb7-4e37-ac20-3044fb776bac","range":0,"rating":5,"reply":"Hi Angela, we're glad Mark was very helpful in getting it to you in a timely manner and also was very cognizant to not give out information over the phone. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything! ","replyTime":"2020-08-03T11:40:00","review":"I’m embarrassed to admit I forgot some information about my account and Mark was very helpful in getting it to me in a timely manner. He also was very cognizant to not give out information over the phone in case I wasn’t who I said I was—appreciate the security concerns.","source":"Google","submissionTime":"2021-06-14T00:00:00","userName":"Angela S."},{"reviewId":"823319b2-39f8-4ce2-b310-2739a8a59ac6","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Dominique! We're so happy to hear Brandon was able to make your rental process hassle-free! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-06-12T10:17:00","review":"Brandon provided excellent customer service during my moving process, and help relieve a lot of stress that I was having with not finding a available storage unit.","source":"Google","submissionTime":"2021-06-12T00:00:00","userName":"Dominique B."},{"reviewId":"46ce8435-2a8b-413d-ae70-cc4360ff1945","range":0,"rating":5,"reply":"Thank you for the excellent rating, Christina! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage!","replyTime":"2021-05-15T14:41:00","review":"Quick, easy, and a manager on staff on the weekends. Very friendly!","source":"Google","submissionTime":"2021-05-15T00:00:00","userName":"Christina G."},{"reviewId":"aebbab66-28b6-44f7-8501-ddcc3ade821d","range":0,"rating":5,"reply":"Hi Collin, thank you for your review. We're glad our team was very nice and helpful. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-04-29T12:26:00","review":"Very Nice & helpful, great storage units","source":"Google","submissionTime":"2021-04-27T00:00:00","userName":"Collin P."},{"reviewId":"7edae5b6-49fb-486d-8076-bb73a1041670","range":0,"rating":5,"reply":"Thank you for your feedback, David D! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-21T08:03:00","review":"The very best, clean, safe and location is best. This is far the best deals in town. Staff is generous.","source":"Google","submissionTime":"2021-04-16T00:00:00","userName":"David D."},{"reviewId":"33349beb-1f1e-468f-b705-e2ef41270183","range":0,"rating":5,"reply":"We're thrilled you had a great experience, Alyssa. Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-09T11:31:00","review":"Staff was very helpful and friendly.","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Alyssa M."},{"reviewId":"200b518d-4e29-429e-bf3c-1cef021713f7","range":0,"rating":5,"reply":"Kelli, we are so happy to hear that Ashanti could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.\n","replyTime":"2021-02-26T18:11:00","review":"Update on my third visit. I had to drop off some things in a uhaul trailer there at a space I was renting.  Thomas helped me get out of a really bad situation,  as I had gotten myself stuck in a corner with it. He really went above and beyond today and didn't make me feel like I was putting any imposition on him.","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"Kelli F."},{"reviewId":"aca34927-c2e6-4222-b55a-7e15267962e4","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Christmas Eve By! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-27T14:47:00","review":"Awesome customer service","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"Christmas E."},{"reviewId":"d10f1508-762a-49bb-9e6f-ded8b35356f0","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Karen! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-31T09:33:00","review":"Reserving storage online was so easy, even for me!","source":"Google","submissionTime":"2021-03-24T00:00:00","userName":"Karen H."},{"reviewId":"5603e864-6039-4b8c-b3cb-c112e29c87cd","range":0,"rating":5,"reply":"Hi Unraid, thank you for your review. We're glad Brandon was very helpful and answered all your questions. Thanks for recommending Extra Space Storage! Stop by the office if you need anything. ","replyTime":"2021-03-13T15:00:00","review":"Brandon was very helpful and answered all our questions. Highly recommend.","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"Unraid S."},{"reviewId":"f949641f-bf9b-4771-ac2d-ecb59865ee8d","range":0,"rating":5,"reply":"Hi D, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2021-03-13T15:01:00","review":"Great service. Everyone was very helping and answered all my questions.","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"D B."},{"reviewId":"931e711c-f085-4027-9825-d1c7529ad6c0","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Debbie! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-02-17T15:10:00","review":"The best services I ever known! You ROCK!??","source":"Google","submissionTime":"2021-02-04T00:00:00","userName":"Debbie W."},{"reviewId":"ce14d08c-06a8-426f-86bc-53298164c917","range":0,"rating":5,"reply":"Hi Ag, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2021-01-28T11:54:00","review":"Always amazing service & a quality site!","source":"Google","submissionTime":"2021-01-26T00:00:00","userName":"AG W."},{"reviewId":"31936df4-6b6f-46e2-9660-55f6c70c582f","range":0,"rating":5,"reply":"Our team appreciates your rating, Elle. We’re glad Brandon was able to assist you with your self-storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-25T13:50:00","review":"Excellent customer service & storage unit was ready to go! Thank you Brandon","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Elle B."},{"reviewId":"868b3d80-072d-47e3-ac78-4595419536e8","range":0,"rating":5,"reply":"Thank you for the kind words, Bo! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage.\n","replyTime":"2021-01-18T14:22:00","review":"Excellent customer service!","source":"Google","submissionTime":"2021-01-18T00:00:00","userName":"Bo M."},{"reviewId":"36d01302-f78b-4a12-bf11-c5f0bb6bc565","range":0,"rating":5,"reply":"Thanks! We’re so appreciative of your excellent rating, Bethany Dawn! We’re glad Brandon was friendly and thorough in answering all your questions. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-11T11:47:00","review":"Brandon was friendly and thorough in answering all my questions. Gave me exactly what I needed at an affordable price. Thanks","source":"Google","submissionTime":"2021-01-13T00:00:00","userName":"Bethany D."},{"reviewId":"44f2f548-ca7d-4585-9599-f6628864bc8d","range":0,"rating":5,"reply":"Thank you for the kind words, Brandon! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.\n","replyTime":"2021-01-12T11:58:00","review":"Amazing service. Took care of everything while I was overseas. Made payments simple and kept me up to date on everything. Were very flexible and helpful.","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Brandon M."},{"reviewId":"b14e24c1-626a-4b62-8b44-5bcc85f452be","range":0,"rating":5,"reply":"Thank you, Jerri. We're thrilled you had a positive experience with Brandon! We look forward to working with you again in the future. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-01-05T11:20:00","review":"Brandon did an excellent job helping us. He was so kind and helpful.  When we need a storage unit again we will be back.","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Jerri K."},{"reviewId":"affb633a-9d8c-4f43-b1bc-3e164804d4f6","range":0,"rating":5,"reply":"Thank you, Ted. We're thrilled you had a positive experience with Brandon! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-01-04T18:56:00","review":"This was a great experience. Brandon was so very kind and helpful.","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Ted K."},{"reviewId":"c2f05c90-d858-4a35-9d3d-35511634c4b9","range":0,"rating":5,"reply":"Thank you for the kind words, Richard! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-09T13:28:00","review":"Brandon has excellent customer service skills, could not have been easier!","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Richard C."},{"reviewId":"004383fa-4d7d-4131-90a6-605a306650c2","range":0,"rating":5,"reply":"Thank you for the review, Dionne! We pride ourselves on having a friendly, accommodating staff and are so happy Brandon was able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2020-12-04T16:19:00","review":"The gentlemen Brandon I spoke with on Tuesday Brandon was nothing short of informative and respectful. He was very polite made my experience short & sweet.\nI recommend this location/company to anyone.","source":"Google","submissionTime":"2020-12-03T00:00:00","userName":"Dionne F."},{"reviewId":"98a7ce18-0b01-417a-87c3-0d70deb91d15","range":0,"rating":5,"reply":"Hi Randall, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-12-02T11:20:00","review":"Excellent storage facility - very clean and well managed!","source":"Google","submissionTime":"2020-12-01T00:00:00","userName":"Randall G."},{"reviewId":"b46a8eed-3786-4346-87a8-7a00e89cfa13","range":0,"rating":5,"reply":"Garrett, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and expereince. Let us know if we can?do anything else to?assist you at 888-storage.","replyTime":"2020-11-30T18:03:00","review":"Good price, clean and friendly faces.","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Garrett R."},{"reviewId":"2983333f-e6b0-40cc-85b4-8100131955cf","range":0,"rating":5,"reply":"Thanks, Tali! We’re happy to hear you had a great experience. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-11-29T10:31:00","review":"Great service! Friendly and professional, made my moving transition a breeze.","source":"Google","submissionTime":"2020-11-28T00:00:00","userName":"Tali C."},{"reviewId":"9e88e0ff-d5dc-4583-aac8-22d171a6e256","range":0,"rating":5,"reply":"Thanks for the positive review, Mark!  We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2020-11-17T16:05:00","review":"Very clean, great security and friendly management.","source":"Google","submissionTime":"2020-11-16T00:00:00","userName":"Mark L."},{"reviewId":"6e22a69d-5e54-485b-a09a-138caeeb6c82","range":0,"rating":5,"reply":"Hi G, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mark! If you need anything in the future, feel free to stop by or call us at 888-storage.\n","replyTime":"2020-11-03T18:15:00","review":"Everyone there has been extremely helpful and understanding of my issues while needing to store my household items. Especially Mark!! I feel he really went above 110%...... the whole group is great to deal with and made everything quite simple and painless.\nI highly recommend this group!!","source":"Google","submissionTime":"2020-11-03T00:00:00","userName":"G M."},{"reviewId":"4ecf4d0b-bd7e-4a78-8985-881dd75d91a9","range":0,"rating":5,"reply":"Thank you for the excellent rating, Tah. We are glad you had a fast and easy rental experience. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2020-10-29T11:01:00","review":"Fast, easy and convenient customer service and location. Took less than 10 minutes to reserve and pay for my unit. I'm completely satisfied with my decision to choose Extra. Space Storage.","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"Tah W."},{"reviewId":"ba933a2f-7c05-42f9-917a-4fa78477439d","range":0,"rating":5,"reply":"Hi Rick, thank you for your review. We're glad our manager was able to help! Stop by the office if you need anything. \n","replyTime":"2020-10-06T12:55:00","review":"She did a great job","source":"Google","submissionTime":"2020-10-05T00:00:00","userName":"Rick W."},{"reviewId":"e47cd3ef-2e63-4f29-bce5-377eb5fbb6ed","range":0,"rating":5,"reply":"Thank you for the excellent rating, Steve! We're happy Mark was able to provide a smooth rental experience. Please give us a call if you have any questions!","replyTime":"2020-09-29T13:48:00","review":"Super easy process to rent. Mark made sure all was clean and ready.","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Steve R."},{"reviewId":"4c68714a-c8e8-42a2-8b6d-992912a59cc3","range":0,"rating":5,"reply":"Thank you for the excellent rating, G! We're happy we were able to provide a smooth rental experience. We're glad Mark was super helpful and answered all of your questions. Don't hesitate to reach out if you need anything! ","replyTime":"2020-09-26T12:48:00","review":"The online rental process was super easy. When I went to look at my new unit, Mark was super helpful and answered all of my questions. I’m sure I made the right choice!","source":"Google","submissionTime":"2020-09-25T00:00:00","userName":"G"},{"reviewId":"10cf47ce-6d81-450a-9ef6-30a470a58c27","range":0,"rating":5,"reply":"Thank you for the excellent rating, G! We're happy we were able to provide a smooth rental experience. We're glad Mark was super helpful and answered all of your questions. Don't hesitate to reach out if you need anything!","replyTime":"2021-02-05T10:54:00","review":"The online rental process was super easy. When I went to look at my new unit, Mark was super helpful and answered all of my questions. I’m sure I made the right choice!","source":"Google","submissionTime":"2020-09-25T00:00:00","userName":"Clay G."},{"reviewId":"d2caa4a0-00ac-42a1-bc23-0b9c21e17173","range":0,"rating":5,"reply":"Ml, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out if you need anything!","replyTime":"2020-09-17T14:53:00","review":"Mark helped get me moved from a larger to smaller unit remotely!  He was very efficient and friendly during a stressful hectic time and followed up in a timely manner.","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"ML S."},{"reviewId":"5bee371c-b6f6-47a2-b1b1-586a31f912b2","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jerry! We're so happy to hear Mark was able to make your rental process hassle-free! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2020-03-07T08:25:00","review":"This place is so convenient,the customer service is quick,friendly and effective with no hassle. Mr Mark Hart will definitely take care of you and will get everything set up in no time. Recommend it 10/10 ????","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"JAY M."},{"reviewId":"d6b583f5-a534-4028-96f2-a005b3631e1c","range":0,"rating":5,"reply":"Kayla, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Don't hesitate to reach out if you need anything!","replyTime":"2020-09-04T14:34:00","review":"I rented a unit over the phone with Mark and he reserved my unit quickly and was very friendly and professional!  I was happy I did not have to drive to the rental office!  Way to go!","source":"Google","submissionTime":"2020-09-04T00:00:00","userName":"Kayla Y."},{"reviewId":"80520c0f-d937-4793-8472-581964ea814a","range":0,"rating":5,"reply":"Hi, Missy’s_creations. We're thrilled you had a great experience with Mark. Thank you for choosing Extra Space Storage and please let us know if you have any questions.","replyTime":"2020-09-02T12:30:00","review":"Mark was very helpful with getting me started on a storage, I was having a rough day and he made it so much better! Thank you mark!","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"Missy’s_Creations 2."},{"reviewId":"b3caa36f-dc05-4303-8280-7329c639e5b7","range":0,"rating":5,"reply":"Thanks for the great review, Angela! We're pleased to hear you've had a positive experience with Mark throughout the rental process. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.","replyTime":"2020-08-31T12:26:00","review":"I attempted to rent online last night and that failed. Called Mark this morning. He asked a few questions, got me set up with the best unit for my needs and within  about 15 minutes I was completely ready to go. I can move in immediately. He made the process easy and enjoyable.  Thanks.","source":"Google","submissionTime":"2020-08-29T00:00:00","userName":"Angela S."},{"reviewId":"1f75e4a5-636a-42d4-97cf-0c7f2830edc9","range":0,"rating":5,"reply":"Thanks for the great review, Angela! We're pleased to hear you've had a positive experience with Mark throughout the rental process. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.","replyTime":"2021-01-03T13:16:00","review":"I attempted to rent online last night and that failed. Called Mark this morning. He asked a few questions, got me set up with the best unit for my needs and within  about 15 minutes I was completely ready to go. I can move in immediately. He made the process easy and enjoyable.  Thanks.","source":"Google","submissionTime":"2020-08-29T00:00:00","userName":"Gina B."},{"reviewId":"1c05e07c-c91f-422c-8107-f835bf06ce15","range":0,"rating":5,"reply":"Thanks, Alex! We are thrilled you had a great experience with Mark. Let us know if we can?do anything else to?assist you!","replyTime":"2020-08-28T12:41:00","review":"Mark is always helpful anytime we need anything, very professional and enjoyable.","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"The A."},{"reviewId":"31e3ea05-c6de-4675-b7d0-8b736d349f41","range":0,"rating":5,"reply":"Hello Tanesha, thank you for the rating! We’re happy to hear you had a great experience. ","replyTime":"2020-08-29T11:13:00","review":"Great place!!!","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"TaNesha W."},{"reviewId":"bafe93e8-b0c6-41c6-8e72-f48d9aa8db1a","range":0,"rating":5,"reply":"Hello Tanesha, thank you for the rating! We’re happy to hear you had a great experience.","replyTime":"2020-12-29T01:01:00","review":"Great place!!!","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"TaNesha L."},{"reviewId":"730c716d-9d73-48eb-924a-bfd43d92cce9","range":0,"rating":5,"reply":"Hi Heather, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mark! It’s important to us that you feel appreciated as our customer and we are here to help at 888-STORAGE if anything comes up.","replyTime":"2020-08-25T14:19:00","review":"I have been with Extra Space Storage for about a year and a half now and have worked with Mark from the beginning. Mark has always been very helpful from answering all my questions to most recently helping me retrieve some items that had fell out of my car and into the storm drain right outside my storage unit. I really appreciate his positive attitude and willingness to help out his tenants.","source":"Google","submissionTime":"2020-08-25T00:00:00","userName":"Heather P."},{"reviewId":"00554736-4a83-4ac0-a004-dd8e6069347b","range":0,"rating":5,"reply":"Hi Dan, Thank you for your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Savannah! Our team is happy to help!","replyTime":"2020-06-16T17:13:00","review":"I appreciate all of Mark's help. He was very thorough and a pleasure to deal with! He went out of his way to help me. Highly recommend Extra Space and working with Mark!","source":"Google","submissionTime":"2020-08-19T00:00:00","userName":"Dan H."},{"reviewId":"0da8f5a5-9c36-4806-bcfe-15477753e99d","range":0,"rating":5,"reply":"Hi Darrin, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer.\r\n","replyTime":"2020-08-19T08:48:00","review":"Excellent company. Highly recommend","source":"Google","submissionTime":"2020-08-18T00:00:00","userName":"Spiph"},{"reviewId":"483961fa-529e-4306-a0f9-58f675ab2b21","range":0,"rating":5,"reply":"Hi Jose G, thank you for your review. We're glad Mark was very helpful, was very attentive, and showed you 3 spaces. Thanks for recommending Extra Space Storage! ","replyTime":"2020-08-11T09:45:00","review":"Mark was very helpful! He was very attentive, showed me 3 spaces and gave me all the right information in order to make my decision easy. I definitely recommend going here and if you’re with Mark then you have the right person on your side.","source":"Google","submissionTime":"2020-08-11T00:00:00","userName":"Jose G."},{"reviewId":"0f6a84c1-dc09-44c9-9b42-7f1c67c5e7c7","range":0,"rating":5,"reply":"We appreciate you taking the time to leave a rating, Blake. Please stop by the office if you need anything. Our team is happy to help.? ","replyTime":"2020-08-10T18:45:00","review":"This is a great storage in a nice area. Mark makes everything easy and gets you taken care of. We've been storing here for almost a year and we're very happy.","source":"Google","submissionTime":"2020-08-10T00:00:00","userName":"Blake B."},{"reviewId":"bb9d5bc0-3039-4d4d-a9af-aafde9902766","range":0,"rating":5,"reply":"Thanks, Adam. We are so happy to hear that Jacob could accommodate you and provide a smooth rental experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-08-07T10:53:00","review":"Jacob was extremely helpful and made getting a storage unit very simple! We are moving from TX and needed a good place to store our belongings for a few months. I would highly recommend!","source":"Google","submissionTime":"2020-08-06T00:00:00","userName":"Adam M."},{"reviewId":"248c32cc-1dea-4e26-99c1-4da43e1754dd","range":0,"rating":5,"reply":"We’re happy you had a great experience, Jack! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2020-08-05T18:59:00","review":"Very professional","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"Jack E."},{"reviewId":"73c94353-800c-47bf-8d2d-89cacbfc2034","range":0,"rating":5,"reply":"Thank you for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2020-07-31T12:22:00","review":"Helpful and accommodating staff; we really appreciated the space and their willingness to work with us on different options as our needs changed!","source":"Google","submissionTime":"2020-07-31T00:00:00","userName":"Mike M."},{"reviewId":"8000c7f9-4df5-4a40-a445-5611b26660ba","range":0,"rating":5,"reply":"Thank you for the kind words, Jane! We're committed to providing excellent customer service. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! \n\n","replyTime":"2020-07-29T09:37:00","review":"I've always had exceptional service at this place Mark was very extremely helpful and friendly. I would definitely recommend this place to anyone.","source":"Google","submissionTime":"2020-07-28T00:00:00","userName":"Jane D."},{"reviewId":"6248dcdb-6ca7-4162-8fd6-d6566109b62c","range":0,"rating":5,"reply":"Thank you for your kind words, Diana! It sounds like you had a wonderful experience renting with Savannah and we are so happy to hear about it! Thank you for taking the time to thank her! We are always available at 888-STORAGE to assist you with your storage needs.","replyTime":"2020-07-21T12:07:00","review":"We have had a great experience with Extra Space Storage. We rented one unit and had a smooth move-in and when we needed an additional unit they worked really hard to get us one in the same location so that it would be convenient for us!  We want to say a big “thank-you” to Savannah Payne for all her wonderful help!","source":"Google","submissionTime":"2020-07-20T00:00:00","userName":"Diana B."},{"reviewId":"17ece388-32ff-4d17-a023-643538ea77bf","range":0,"rating":5,"reply":"Hi Andrew, thank you for your review. We're glad our team was kind and helpful. Don't hesitate to reach out if you need anything! ","replyTime":"2020-07-13T12:37:00","review":"Everyone here is so kind and helpful. I have been extremely pleased with all aspects of this facility.","source":"Google","submissionTime":"2020-07-13T00:00:00","userName":"Andrew K."},{"reviewId":"1c35e696-62b0-4797-a72f-14e175fdbb26","range":0,"rating":5,"reply":"Hello Mike, thank you for the rating! We’re happy to hear you had a great experience with Mark. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-07-10T13:57:00","review":"Mark, the manager, made customer service easy.  I would rent space here without hesitation.","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"Mike M."},{"reviewId":"5fe23f79-e0c8-40ed-8278-292927ae0938","range":0,"rating":5,"reply":"Marchant, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! It's great to know we have your recommendation!","replyTime":"2020-07-09T15:54:00","review":"Mark was very helpful and friendly. I had my space rented in a matter of minutes.  Great location, too.  I definitely recommend Extra Space Storage!","source":"Google","submissionTime":"2020-07-08T00:00:00","userName":"Marchant P."},{"reviewId":"61b66954-d9f5-4dbd-a44e-003546cad40f","range":0,"rating":5,"reply":"Jacquelyne, we are so happy to hear that Savanna could accommodate you and provide a smooth rental experience. Thank you so much for recommending Extra Space Storage!\n","replyTime":"2020-07-04T07:54:00","review":"Savanah and her supervisor accommodated  me comfortably. Savanna was able to return my calls and prepare the storage before I arrived. Customer service is excellent!  I definitely recommend??","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"Jacquelyne H."},{"reviewId":"29b45482-5b60-49c7-8176-371dc561709e","range":0,"rating":5,"reply":"Hi, Laura. We are happy to hear Savanah made the rental experience very easy! Thank you for choosing Extra Space Storage.?? ","replyTime":"2020-07-04T08:35:00","review":"Savanah was great and made the rental experience very easy!","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"Laura W."},{"reviewId":"6e130d32-efe7-4b13-b313-a636deb2b9ce","range":0,"rating":5,"reply":"Hi Blade, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that.","replyTime":"2020-07-03T14:33:00","review":"Clean units and well maintained. Staff is fantastic and very helpful.","source":"Google","submissionTime":"2020-07-02T00:00:00","userName":"Blade C."},{"reviewId":"5bd9e418-7611-4744-a114-066bfd2d7e9c","range":0,"rating":5,"reply":"Thank you so much for your kind words, Ron. We really appreciate you taking the time to share your experience with us. We're glad Mark was able to help you get set up with space to meet your needs. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-06-29T11:59:00","review":"I've had a good experience over the past year with the Extra Space Storage facility at 150th and North May in OKC.  Mark Hart, the store manager there was very helpful getting me set up with space to meet our needs.  When I recently went in to extend our agreement I met with Savanna Payne, the new assistant manager.  She's new there but assured me that she would double check some of the details we had discussed. She followed through just as promised and communicated well with me.  These days I'm pretty impressed with any business that has an attentive, well trained staff who actually seem to care about how things are done.  These folks know what they're doing.","source":"Google","submissionTime":"2020-06-29T00:00:00","userName":"Ron T."},{"reviewId":"1092ee22-94ae-4ee8-9aa6-8b0ebd7191f2","range":0,"rating":5,"reply":"Debbie, we are so happy to hear that we could accommodate you and provide a fast rental experience. Thank you for choosing Extra Space!","replyTime":"2020-07-05T07:59:00","review":"Quick process!!","source":"Google","submissionTime":"2020-06-26T00:00:00","userName":"Debbie W."},{"reviewId":"49cae74e-28b9-4eea-8473-a995f5067875","range":0,"rating":5,"reply":"Thank you for the review, Katie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Give us a call at 888-STORAGE, or stop by the office if you need storage again in the future!","replyTime":"2020-06-23T10:49:00","review":"Everyone has been extremely helpful and courteous every time I have dealt with them, often going above and beyond the normal customer service you would expect. Their rates are good and the property is well maintained, I had no concerns about storing our things there and would do it again in the future if needed.","source":"Google","submissionTime":"2020-06-23T00:00:00","userName":"Katie D."},{"reviewId":"eb7ecf4a-2a0c-417c-b171-e379b8b29aa7","range":0,"rating":5,"reply":"Hi Dan, Thank you for your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Savannah! Our team is happy to help!","replyTime":"2020-06-16T17:13:00","review":"I appreciate all of Savannah's help. She was very thorough and a pleasure to deal with.","source":"Google","submissionTime":"2020-06-16T00:00:00","userName":"Dan H."},{"reviewId":"084dae26-6fd5-4da9-a3c6-23a875c8fc01","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Brad! We’re thrilled you chose us for your storage needs. ","replyTime":"2020-06-03T16:03:00","review":"Good rates very fast response.","source":"Google","submissionTime":"2020-06-03T00:00:00","userName":"Brad T."},{"reviewId":"26f5b4c9-707d-417a-8b2b-bb090b370fb4","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Yolanda! We're so glad we could provide an affordable solution to your storage needs! Give us a call at (405) 340-9014 if you need anything in the future. ","replyTime":"2019-11-11T14:59:00","review":"Storage unit for my Black Friday shopping","source":"Google","submissionTime":"2020-06-01T00:00:00","userName":"It’s M."},{"reviewId":"267533cd-a3f0-4dff-99d2-5b201b03b8c8","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Forrest! We're so happy to hear Savannah was able to make your rental process hassle-free! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2020-05-24T09:03:00","review":"Considering all the limitations and precautions with Covid-19, Savannah made the process of getting a new unit completely hassle-free and was very helpful understanding the payments and breakdowns. 10/5 stars for customer service!!","source":"Google","submissionTime":"2020-05-23T00:00:00","userName":"Forrest T."},{"reviewId":"3d5b84f5-e84e-47d8-9517-041dacee23cf","range":0,"rating":5,"reply":"Thank you for your kind words, Liz. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for taking the time to share your experience with Savannah and Mark, we're happy they were able to assist you! Thanks for recommending Extra Space Storage!","replyTime":"2020-06-18T18:50:00","review":"We have been customers for years and they have always been wonderful to work with. They make everything as convenient as possible. I have always felt my belongings were safe and well cared for. Savannah and Mark have been especially helpful during this difficult time. I highly recommend this business.","source":"Google","submissionTime":"2020-05-10T00:00:00","userName":"Liz B."},{"reviewId":"df5b50a7-cfe5-47a3-9acc-aff77c53ce9a","range":0,"rating":5,"reply":"Hi Kim, thanks so much for your review! We are thrilled to hear it was a quick and easy rental experience and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n","replyTime":"2020-03-16T10:18:00","review":"Great customer service, reserved this morning, quick trip for easy rental.","source":"Google","submissionTime":"2020-03-16T00:00:00","userName":"Kim R."},{"reviewId":"04cb6c6e-f8a0-41c4-80f0-619a360fcdad","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Ashley! We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience with Brandon reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings!  Thanks for recommending Extra Space Storage! \n","replyTime":"2020-03-16T18:54:00","review":"Brandon is very knowledgeable, kind, helpful, and works efficiently. Also a high security storage facility. Highly recommend.","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"Ashley K."},{"reviewId":"3fdfbfb0-68e8-4447-b8cf-afb39dfc96b7","range":0,"rating":5,"reply":"Thank you for the kind words, Katelyn. We're glad our manager was very helpful and nice! Our team is here to assist you, so give us a call at (405) 340-9014 if you need any future assistance!\n","replyTime":"2020-03-13T13:45:00","review":"Very helpful and nice","source":"Google","submissionTime":"2020-03-13T00:00:00","userName":"Katelyn R."},{"reviewId":"78960768-36db-4764-9bfa-92277003356e","range":0,"rating":5,"reply":"Hi Jennifer, thank you for your review. We're glad our team was polite and helpful. Thanks for recommending Extra Space Storage! ","replyTime":"2020-03-11T11:57:00","review":"I had lost the keys to my lockers and a gentleman  that works in the office  came and helped us (my sister and i) to get the locks off. He was very polite and helpful. I recomend people to use this storage place!! Thank you for the excellent  help!!","source":"Google","submissionTime":"2020-03-11T00:00:00","userName":"Jennifer K."},{"reviewId":"b47d8f65-6e76-4987-8347-b534256dd37d","range":0,"rating":5,"reply":"Hi Amber, thank you for your review. We're glad our team was able to help! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-03-11T07:57:00","review":"The guy in the office was 100% helpful. Even sold my sister a lock and instead of paying cash he put it on her next bill.","source":"Google","submissionTime":"2020-03-10T00:00:00","userName":"Amber B."},{"reviewId":"394ce564-a24d-464c-ab51-1d81e00132e0","range":0,"rating":5,"reply":"It's great to hear from you, Ashleigh! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. We really appreciate your business and are here to help if you need anything! ","replyTime":"2020-03-07T07:52:00","review":"I recently have moved into Extra Space storage and I’m already a satisfied customer! I love that they offer competitive rates compared to other facilities and the grounds and storages are well maintained and secure. Mark and Debbie are very knowledgeable and were absolutely helpful in making my move smooth but also helping me weigh my options! I don’t think there was anything left out in the fine print which makes me extremely happy that I was able to make the right choice for my belongings!","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Ashleigh H."},{"reviewId":"cd656398-89f6-443d-8412-af63aec1d0ed","range":0,"rating":5,"reply":"Shannon, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-07T08:09:00","review":"Great service, clean units,  nice staff!! Used for over 3 Years!!","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Shannon R."},{"reviewId":"cb196be2-52d4-454f-a83f-d04b5a1240f3","range":0,"rating":5,"reply":"Hi Deena, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Mark assisted you beyond what you expected! Thanks for recommending Extra Space Storage! \n","replyTime":"2020-03-04T07:59:00","review":"This has to be the cleanest place I have ever visited. The stuff in our unit was there since 2007 and it was very clean and bug free. I definitely recommend this place and Mark is the most helpful person on the planet. He assisted me beyond what I expected!","source":"Google","submissionTime":"2020-03-03T00:00:00","userName":"Deena E."},{"reviewId":"e673e45b-853b-4c91-9b49-4e9ef638e816","range":0,"rating":5,"reply":"Hi Danyell, thank you for your review. We're glad Brandon answered all the questions and showed you exactly what you were looking for. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-03T14:56:00","review":"I was very pleased with Brandon he answered all questions and showed us exactly what we were looking for I’m very pleased ??","source":"Google","submissionTime":"2020-03-02T00:00:00","userName":"Danyell L."},{"reviewId":"7407ed25-44c8-42f6-85ec-7b368c40916f","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Martina! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by the office if you need anything.  ","replyTime":"2020-03-02T14:29:00","review":"I would highly recommend Extra Space Storage. The employees were very friendly by asking questions about what I was going to store to determine the best space possible. The location was very convenient to my home.\nThank you again Extra Space Storage.","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Martina F."},{"reviewId":"f363fdaa-a94b-4709-a60f-afab79834383","range":0,"rating":5,"reply":"It's great to hear from you, Stephanie. We're committed to providing excellent service and we're glad you had a positive experience renting with Mark! Thanks for letting us help with your storage needs.  ","replyTime":"2020-02-28T15:03:00","review":"Mark Hart!! Amazing customer service and most definitely helped me get the most bang for my buck!! Thank you!!","source":"Google","submissionTime":"2020-02-28T00:00:00","userName":"Stephanie A."},{"reviewId":"d1aa0fba-e226-42a6-9284-5c384aa976a1","range":0,"rating":5,"reply":"Thank you for choosing Extra Space, Plmkrzyray. We're glad our team was able to help with access to your unit! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-02-29T08:24:00","review":"Lost my key, big help with no time lost. Thanks","source":"Google","submissionTime":"2020-02-28T00:00:00","userName":"Plmkrzyray"},{"reviewId":"6006e4ef-8315-4ba9-b4b6-36630b85d7bf","range":0,"rating":5,"reply":"Thank you for the kind words, John! We're committed to providing excellent customer service. We're glad Brandon was able to help. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-02-27T10:58:00","review":"Very friendly service. Brandon was very helpful. Thanks","source":"Google","submissionTime":"2020-02-27T00:00:00","userName":"John R."},{"reviewId":"1e3faa77-e4c8-45c3-bf81-0a4eff1c46ef","range":0,"rating":5,"reply":"It's great to hear from you, Haley! We're committed to providing excellent service and we're glad Brandon was able to help with your storage needs! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2020-02-27T14:38:00","review":"Brandon was awesome! Amazing customer service!","source":"Google","submissionTime":"2020-02-27T00:00:00","userName":"Haley L."},{"reviewId":"355ed3da-8bd7-4700-b641-069333fa18f8","range":0,"rating":5,"reply":"Bruno, thanks so much for your review. We're committed to providing excellent service and we're glad you had a positive experience renting with our team! Give us a call at (405) 340-9014 or stop by the office if you need anything.","replyTime":"2020-01-09T15:02:00","review":"Excellent service! Thank you!","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Bruno D."},{"reviewId":"46f14c1c-0e1e-493c-b8b6-da3feaa55eb5","range":0,"rating":5,"reply":"Your feedback is appreciated, Dennis! We pride ourselves on having a friendly, accommodating staff and are so happy to hear they've done a great job meeting your storage needs! Stop by our office if you need any future assistance.","replyTime":"2019-12-27T08:08:00","review":"Great staff, friendly and inviting.  Goes above and beyond to ensure  customer satisfaction at every step of the process.   They take the time to ensure every aspect is fully understood.    Great customer service.","source":"Google","submissionTime":"2019-12-26T00:00:00","userName":"Dennis R."},{"reviewId":"adabfef3-fc36-4c94-a01a-2ba171a51452","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Beth! We're thrilled to hear that Mark was able to provide exceptional customer service as quickly as possible. Our team is here to serve you so don't hesitate to reach out if you need any future assistance!","replyTime":"2019-12-08T11:46:00","review":"Mark Hart was very professional and helpful during the entire rental process.  His friendliness and expertise made everything go quickly and efficiently.  Thank you Mark!","source":"Google","submissionTime":"2019-12-07T00:00:00","userName":"Beth S."},{"reviewId":"d88af5c5-33df-491b-919c-cdaf9a584996","range":0,"rating":5,"reply":"Thank you for the kind remarks, Lolypop! We're so happy we could provide an affordable solution to your storage needs! Your recommendation means the world to us. Stop by our office if you need anything!","replyTime":"2019-12-03T12:07:00","review":"Great experience, very generous and informative. Great deals and would highly recommend the storage facility!","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Lolypop !."},{"reviewId":"11595464-d5a0-4d0e-86a2-6ebbb18ba25f","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Alexander! Hearing that you had a positive experience renting with Mark is the best thing we could hope for. Let us know if we can do anything else to assist you!","replyTime":"2019-12-03T11:56:00","review":"We had a great experience with Mark helping us to find the right size unit to meet our needs.","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Alexander C."},{"reviewId":"8102a19e-0198-4ed5-92bc-aebe601f6a6f","range":0,"rating":4,"reply":"Mike, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.\n","replyTime":"2019-11-25T18:12:00","review":"Too expensive. Always wanting to raise the rates for no apparent reason","source":"Google","submissionTime":"2019-11-25T00:00:00","userName":"Mike M."},{"reviewId":"a6391988-c420-48bf-acc5-2b3625117a7e","range":0,"rating":5,"reply":"Thanks, Tyler! We're pleased to hear you've had a positive experience with Mark throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-11-17T08:53:00","review":"Shopping for storage come see Mark!","source":"Google","submissionTime":"2019-11-16T00:00:00","userName":"tyler c."},{"reviewId":"d227c168-4f2c-427d-b303-b90d10898fa6","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ina! We're glad you had a positive experience storing your belongings at Extra Space Storage!","replyTime":"2019-11-12T12:29:00","review":"Mark's facility always looks so clean despite being fall and all the leaves.","source":"Google","submissionTime":"2019-11-12T00:00:00","userName":"Ina O."},{"reviewId":"86731d6d-d277-42ab-9c14-31ba67358929","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Coalter! We're glad we could provide a solution to your storage needs. Stop by our office if you need anything!","replyTime":"2019-11-12T15:12:00","review":"Making room for the Holidays. Thanks Mark.","source":"Google","submissionTime":"2019-11-12T00:00:00","userName":"COALTER T."},{"reviewId":"8a98dc7f-964d-4250-a416-0a1028ffb523","range":0,"rating":5,"reply":"Hi Kristopher, thank you for taking the time to share your feedback! We aim to provide the highest level of customer service and are thrilled to hear your experience with Thomas reflects that! We appreciate your business and are here to help if you need any future assistance!","replyTime":"2019-11-04T07:37:00","review":"Thomas  at Extra Space Storage on May took care of what I thought was a big problem. Thomas made it a simple task with a smile on his face with no hesitation with great customer service thank you so much for cutting my lock okay because I lost my keys it's nice to see someone that cares about their job and is willing to help out a customer no matter what thanks again.","source":"Google","submissionTime":"2019-11-02T00:00:00","userName":"Kristopher J."},{"reviewId":"4e5aefde-b718-4542-8c4f-862dbefa0e67","range":0,"rating":5,"reply":"K'Sea, your recommendation means the world to us! We're thrilled Buddy was able to find a solution to your storage needs! Give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2019-10-28T08:43:00","review":"Had to get a storage unit this week, Buddy was very helpful! Highly recommend this place!","source":"Google","submissionTime":"2019-10-27T00:00:00","userName":"K'Sea C."},{"reviewId":"9e2f426f-a525-43f5-ab2c-a148732eb0e7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jamie! We're so happy to hear our manager Buddy was able to provide the best storage unit for your needs and make your rental process hassle-free! Give us a call at (405) 340-9014 if you need any future assistance!","replyTime":"2019-10-26T12:05:00","review":"Buddy was extremely helpful and friendly throughout the process. I was in need of unit the same day and he was able to get me the prefect unit for my needs. He made my hectic moving day less stressful!","source":"Google","submissionTime":"2019-10-25T00:00:00","userName":"Jamie R."},{"reviewId":"22d26747-b25f-47a2-bf1e-e0e9dab3d6fb","range":0,"rating":5,"reply":"Your kind words are appreciated, Dustin! Thank you for recommending us to your friends and family! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2019-10-17T17:53:00","review":"Phenomenal service and amazing professionalism. Highly recommend!","source":"Google","submissionTime":"2019-10-17T00:00:00","userName":"dustin h."},{"reviewId":"50695373-3417-45c1-9dbe-df8151c4cf5a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Robert! Our team in Edmond works hard to make every customer's experience positive. Let us know if we can do anything else to assist you! ","replyTime":"2019-10-09T13:42:00","review":"This is their first Lisa Jennifer and Thomas have done a great job","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Robert D."},{"reviewId":"7ad050cf-81cd-4e4d-b4c0-585349878f8f","range":0,"rating":5,"reply":"Hello, Kristen! We are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. We're thrilled to hear that Mark was able to earn your business! Please reach out to our office at (405) 340-9014 if you need anything.","replyTime":"2019-10-07T17:38:00","review":"I was in need of a little extra space, basically another closet but couldn't find any in my area that were what I consider affordable that are indoors.  That's the key, I have had storage units with outdoor access only to have all my belongings ruined by rain and weather. When I looked at Extra Space Storage online, they had a special AND indoor units that are small and just the right size for me. \n\nWhen I came to the property I was met by the nicest gentleman. He was very patient and answered all of my questions (I had a lot). He never rushed me and didn't seem like I was a bother. He showed me the units that he felt matched my need and I was very impressed with how clean the property is.  \n\nI saw the unit was in fact indoors and even has a lip to prevent water should there actually be flooding. I filled out the paperwork and then came the time for the insurance schpeal, everyone wants to up sell something these days.  Not this guy.  He told me about it and I checked with my insurance agent and sure enough, they couldn't beat it. Now I know you may think that he got me, but I'm in the insurance biz and I don't want to not be covered.  If it's worth keeping, it's worth insuring. \n\nSo I guess I just want to say, that I'm very pleased with my experience at Extra Space Storage and I think you should consider them too.  Thanks Mark for being a great manager and running such a great business.","source":"Google","submissionTime":"2019-10-07T00:00:00","userName":"Kristen S."},{"reviewId":"bf26a4f2-9700-4aaf-adcb-1e540708bc72","range":0,"rating":5,"reply":"Ashley, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. ","replyTime":"2019-10-06T07:44:00","review":"Love Mark and his crew. Jennifer also helped me to make the decision to move from another storage company to Extra Space. I love that it?s clean and someone is always up at the desk when I come in, the other company I used no one was ever at the front desk because they were short handed.","source":"Google","submissionTime":"2019-10-05T00:00:00","userName":"Ashley N."},{"reviewId":"c6edd21c-defa-4533-a5bd-2c633d0f9523","range":0,"rating":5,"reply":"This review made our day, Kim! We pride ourselves on having a friendly, accommodating staff and are so happy to hear they've done a great job meeting your storage needs! Your kind words mean a lot to us. We appreciate your business and look forward to working with you again in the future!","replyTime":"2019-10-04T11:23:00","review":"See Teresa and Jonni for 5-star treatment! The rental process could not have been smoother and all policies and prices were explained clearly. What a delight dealing with the competent team at Extra Space and I know my items are in good hands. \n\nI?ve just ended my (first) rental with ESS on May Ave. in Edmond, OK, and with Mark?s help, the move-out process could not have been easier. With one phone call he took care of everything and followed up quickly with a confirmation email receipt.  If I need any storage needs in the future, Extra Space on May is my go-to!","source":"Google","submissionTime":"2019-10-03T00:00:00","userName":"kim j."},{"reviewId":"2d04c001-58e3-425d-9d7b-69f4cbccb17f","range":0,"rating":5,"reply":"We?re glad you chose Extra Space, Ryan. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mark! Don't hesitate to reach out if you need anything! ","replyTime":"2019-09-15T06:53:00","review":"Mark is an excellent source of knowledge and always helpful.","source":"Google","submissionTime":"2019-09-14T00:00:00","userName":"Ryan B."},{"reviewId":"8fa5ee52-5080-434a-bb0d-94aea7812e55","range":0,"rating":5,"reply":"Hi Roma, we're glad Mark made it easy to understand and was available to answer questions. We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!","replyTime":"2019-09-14T10:15:00","review":"This is the first time I have ever rented a storage unit, but MARK made it easy to understand and helped me feel comfortable with the rental.  He has been available to answer questions and help with anything that has come up in our moving/storage process, and I appreciate his efficient and always cheerful attitude.   I can't imagine there being a more knowledgeable, personable manager than Mark!!","source":"Google","submissionTime":"2019-09-13T00:00:00","userName":"Roma M."},{"reviewId":"c909b042-8e21-440c-9d7f-12311039e1c3","range":0,"rating":5,"reply":"We're so excited to have you back at Extra Space Storage, Dedra. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-09-08T07:17:00","review":"Mark and his team are AMAZING!!! They are kind, easy to work with, and they always give a great deal! They?re so great in fact, that I?ve rented THREE units from them!","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"Dedra S."},{"reviewId":"6cd7b6c5-da7b-48e6-bc20-6f3fca5a6b3a","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Marley. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joy! Let us know if we can do anything else to assist you! ","replyTime":"2019-08-29T14:07:00","review":"First let me start by saying how beautifully well kept the facilities are.  Special thank you to Joy who's knowledge and cheery disposition made our visit an amazing one.","source":"Google","submissionTime":"2019-08-29T00:00:00","userName":"Marley D."},{"reviewId":"c0641652-f4dd-4c2a-9575-542355db5c8c","range":0,"rating":5,"reply":"Carly, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We really appreciate the recommendation as well as the 5-star review!","replyTime":"2019-08-21T13:10:00","review":"Great staff and very clean facility. Would definitely recommend in the future.","source":"Google","submissionTime":"2019-08-20T00:00:00","userName":"Carly J."},{"reviewId":"c3de2c69-c22d-437f-8f46-fa16557767d8","range":0,"rating":5,"reply":"Thank you for the kind words, John. We're glad Joy was able to help! We're committed to providing excellent customer service. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. We pride ourselves on having a professional, knowledgeable staff and are thrilled to hear your experience reflects that. ","replyTime":"2019-08-17T15:49:00","review":"Well I'm going thru a divorce..Joy was awesome she listened as I rambled and gave good advice. So easy to talk to and she is so sweet. Professional of course and made sure all codes work. It was a blessing to meet her. I'd hire her in a second. Thank you Joy!!","source":"Google","submissionTime":"2019-08-16T00:00:00","userName":"John P."},{"reviewId":"00e2b897-c152-45a0-9dec-75afc4ebd12c","range":0,"rating":5,"reply":"Hi Chester, thank you for your review. We're glad Joy was able to help you find a perfect unit for our storage needs! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-17T15:50:00","review":"Joy was instrumental in helping me find a perfect unit for our storage needs! Highly recommend without a doubt!!!","source":"Google","submissionTime":"2019-08-16T00:00:00","userName":"Chester H."},{"reviewId":"e9034c4e-d87a-4f0a-8e3c-34ab1a647cd0","range":0,"rating":5,"reply":"Thanks for renting with us, Dana! We're committed to providing excellent service and we're glad you had a positive experience with Mark! Let us know if we can do anything else to assist with your storage needs.","replyTime":"2019-08-13T15:07:00","review":"They were awesome, Mark was who I dealt with and when I called from the road he waited for me and my moving truck to allow us in and then allowed me sign my contract as the movers were putting my things up. Thanks Mark and Extra Space Storage.!","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"Dana G."},{"reviewId":"a971f275-99ab-408a-8b95-b48a40210d9d","range":0,"rating":5,"reply":"That's great to hear, Scott! We aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! We really appreciate the recommendation as well as the 5-star review. ","replyTime":"2019-08-13T07:38:00","review":"Super easy transaction. Mark was very helpful. Highly recommend.","source":"Google","submissionTime":"2019-08-12T00:00:00","userName":"Scott M."},{"reviewId":"9c9072d2-a559-45ce-87da-69e6e66ff25f","range":0,"rating":5,"reply":"Hi, Phil, we appreciate you taking the time to share your experience with us! We agree, Joy is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-08-08T16:49:00","review":"Inquired about a climate controlled storage unit at the N May location. Joy took care of our needs, helped decide the best storage unit for our situation, and made the entire renting process easy. Thank you for helping our company excel!","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Phil S."},{"reviewId":"10765daf-d322-4f1e-904d-8947ac330f91","range":0,"rating":5,"reply":"We really appreciate the 5-star review, Fotis! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Buddy was able to provide that for you!","replyTime":"2019-08-05T17:51:00","review":"Buddy was very helpful with getting us the right storage unit for our needs!","source":"Google","submissionTime":"2019-08-05T00:00:00","userName":"Fotis K."},{"reviewId":"8f6878eb-3737-419a-8311-a8b9f3888eea","range":0,"rating":5,"reply":"Melissa, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-08-01T10:52:00","review":"Buddy was more than accommodating, he was great to work with!  He is why I am renting a storage unit at Extra Space Storage!","source":"Google","submissionTime":"2019-07-31T00:00:00","userName":"Melissa M."},{"reviewId":"97e74454-6fef-48d4-8add-8a3a6f5abde5","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Allison. We're glad our team was able to help with your storage needs! We are here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2019-07-24T12:27:00","review":"The staff was very friendly and helpful.  The facilities are nice, yet these were the most affordable rates in the area.","source":"Google","submissionTime":"2019-07-23T00:00:00","userName":"Allison P."},{"reviewId":"dda201c7-e14b-437a-b438-31bb5873bb70","range":0,"rating":5,"reply":"Jarod, we pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-07-18T11:01:00","review":"The company I work for was called to work at this facility. I was the technician who performed the services for this facility and was in direct contact with Derek, who is the assistant store manager.\nDerek was one of the most professional people I have had the privilege of working with and around. I was very impressed with the facility overall. The facility is very clean, secure, and spacious. This would be my first choice for storage. Very professional staff they were very kind to me and all the other customers that were in and out while I was there.","source":"Google","submissionTime":"2019-07-17T00:00:00","userName":"Jarod G."},{"reviewId":"553fbbcc-b2da-4599-a417-76df238255d6","range":0,"rating":5,"reply":"At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Thanks for letting us help with your storage needs, Amazindancer. We look forward to serving you again in the future!","replyTime":"2019-06-23T11:20:00","review":"Great workers and they help you get in and get out quickly. Perfect place to go for your storage needs.","source":"Google","submissionTime":"2019-06-22T00:00:00","userName":"Amazindancer"},{"reviewId":"4695a646-7a53-40b4-88a6-316f86c8c08d","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Brenda! We are so happy to hear you?ve had a great experience renting with Mark and Derek. Give us a call at (405) 340-9014 if you need any assistance! We look forward to serving you again in the future!","replyTime":"2019-06-22T13:03:00","review":"The guys here are awesome Mark and Derek","source":"Google","submissionTime":"2019-06-21T00:00:00","userName":"brenda l."},{"reviewId":"1ff276d7-2f3b-4186-9c63-f65c6a97e943","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Amanda! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.","replyTime":"2019-06-16T09:47:00","review":"Just now getting our unit, super nice staff great price!","source":"Google","submissionTime":"2019-06-15T00:00:00","userName":"Amanda T."},{"reviewId":"90468d35-a886-4551-aac8-dad20f440da5","range":0,"rating":5,"reply":"Kerstin, your recommendation to friends and family is the best compliment that we can receive! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at (405) 340-9014 with any questions! ","replyTime":"2019-06-14T13:05:00","review":"I had a great experience at Extra Space. The staff was informative and kind and the unit are spacious and clean. Would recommend for any storage needs!","source":"Google","submissionTime":"2019-06-13T00:00:00","userName":"Kerstin B."},{"reviewId":"4a56ce7d-b5a4-444b-a204-64ff5d2b667a","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Project OMGST. We're here to help if you need assistance with your rental. Call us at (405) 340-9014 with any questions! ","replyTime":"2019-06-12T13:18:00","review":"Locks","source":"Google","submissionTime":"2019-06-10T00:00:00","userName":"Project O."},{"reviewId":"bc2eebf2-7b08-4c9f-95d7-4c26575768f2","range":0,"rating":5,"reply":"We appreciate the 5-star rating, Tara! We're so happy to hear our manager Mark was able to make your rental process hassle free! Give us a call at (405) 340-9014 if you need any future assistance!","replyTime":"2019-06-06T13:31:00","review":"Mark Hart was very helpful, knowledgeable, and had a great attitude! I also got a really great rate and the storage room was easy to access, climate controlled, and NO ANTS, which was a big plus.","source":"Google","submissionTime":"2019-06-01T00:00:00","userName":"Tara H."},{"reviewId":"ef9f92e5-461e-4845-923d-1107bbd9647a","range":0,"rating":5,"reply":"John, your recommendation to friends and family is the best compliment that we can receive! We are so happy to hear you?ve had a great experience renting with Mark. Thank you for choosing Extra Space!","replyTime":"2019-05-26T12:50:00","review":"Mark was awesome. He went above and beyond to get me a great price and get me the storage space to help me out. Highly recommend him!!","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"John B."},{"reviewId":"798304a0-27b5-4fd5-94d6-d35b73eccd88","range":0,"rating":5,"reply":"Dorothy, your recommendation means the world to us. We're thrilled we were able to find a solution to your storage needs! We really appreciate your business and are here to help if you need anything.","replyTime":"2019-05-26T13:07:00","review":"Awesome staff, friendly and got me a better deal for a short-term rental.  Definitely would recommend to anyone.","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"DOROTHY R."},{"reviewId":"0a3b70ba-f5d2-446a-97d8-fa396a0d6ab4","range":0,"rating":5,"reply":"Thank you for the 5-star rating, Jeniffer! We're committed to providing excellent service and we're glad Derek was able to help with your storage needs! Don't hesitate to stop by the office or contact us at (405) 340-9014 if you need anything.\n","replyTime":"2019-05-04T12:32:00","review":"Great service and great value.  Derek was very helpful.","source":"Google","submissionTime":"2019-05-03T00:00:00","userName":"Jeniffer S."},{"reviewId":"514882d6-8580-4661-ab30-d3014e767489","range":0,"rating":5,"reply":"Thank you for choosing Extra Space, Rochelle! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out if you need anything! We are happy to help with your storage needs. ","replyTime":"2019-05-03T16:33:00","review":"The manager Derrick was awesome! He was quick and convenient. Would recommend to all of my friends and family.","source":"Google","submissionTime":"2019-05-02T00:00:00","userName":"Rochelle W."},{"reviewId":"208f63c3-582f-416e-a52b-ef498aff2107","range":0,"rating":5,"reply":"Thank you for your feedback, Sofia! We're so glad to hear Buddy provided a helpful rental experience. We're here to help if you have any questions!","replyTime":"2019-04-29T09:37:00","review":"Buddy was very helpful and very nice guy easy to talk too and answer every question I had","source":"Google","submissionTime":"2019-04-26T00:00:00","userName":"Sofia M."},{"reviewId":"5f25ce77-44be-4603-b313-874bb5c5bd61","range":0,"rating":5,"reply":"Dutch, thank you for your review. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call at (405) 340-9014 or stop by the office if you need anything! Thank you for choosing Extra Space.  \n\n","replyTime":"2019-04-25T14:50:00","review":"Very clean storage place with a great location.","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Dutch B."},{"reviewId":"6a8680ee-c79f-413d-ab88-61242039f3ca","range":0,"rating":5,"reply":"Thank you for the review, Victoria! We pride ourselves on having a friendly, accommodating staff and are so happy they Derek was able to assist you! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-04-25T09:41:00","review":"Left very satisfied with the customer service that Derek had provided for me. I recommend that place to anyone who has so much stuff and no place to store it at. Very clean and safe place. Definitely will rent a unit in the future.","source":"Google","submissionTime":"2019-04-23T00:00:00","userName":"Victoria P."},{"reviewId":"6a77e8d7-787a-401c-aebf-e432110f669d","range":0,"rating":5,"reply":"Hi Sean, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are happy to hear you received a fast and friendly service. We appreciate you taking the time to provide your feedback.","replyTime":"2019-04-19T17:00:00","review":"clean facility. fast and friendly service. various unit sizes.","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Sean M."},{"reviewId":"6291d732-9e64-42e9-8e63-5ee1436284e1","range":0,"rating":5,"reply":"Thank you for the kind words, Kelly! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We're glad Erica was able to help. Thanks for letting us help with your storage needs.","replyTime":"2019-04-09T17:00:00","review":"The price is great considering the quality of service and how clean everything is! Erica was super helpful and we will definitely be coming back to rent.","source":"Google","submissionTime":"2019-04-04T00:00:00","userName":"Kelly L."},{"reviewId":"bd89c3ff-fb1d-4a91-b689-b6546a7baea2","range":0,"rating":5,"reply":"Thanks for the awesome review, Matthew! We are thrilled to hear that you had such a positive experience renting with Mark! Our team is here to serve you, so give us a call at (405) 340-9014 if you need any future assistance.","replyTime":"2019-04-02T17:00:00","review":"Great place! Mark up front is very helpful, quick, and friendly!","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Matthew C."},{"reviewId":"5a56ebaa-a56d-4822-97ae-f282e1fd219f","range":0,"rating":5,"reply":"Thanks, Cole! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! Our team is here to help answer any questions about your rental.","replyTime":"2019-04-02T17:00:00","review":"Mark is a great guy very friendly and helpful. Very well taken care of facility and great area","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Cole M."},{"reviewId":"72a6a520-3849-47da-8d0c-9035b97f287d","range":0,"rating":5,"reply":"Thanks, John! We're glad you chose Extra Space Storage. Stop by the office if you need anything!\n","replyTime":"2019-04-02T17:00:00","review":"Staff is cool","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"John H."},{"reviewId":"510b9d64-f397-4993-90d0-c66ebd234048","range":0,"rating":5,"reply":"Thank you for the kind words, H3 Web! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!","replyTime":"2019-04-02T17:00:00","review":"Great customer service and extremely clean location.  Mark has always done a great job at taking care of us.  Price is a little higher but definitely worth the couple extra $'s for how well we are taken care of each time.","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"H3 W."},{"reviewId":"715a0d49-f642-4382-aab4-e8d12fb98f34","range":0,"rating":5,"reply":"Hi Briana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, \n knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad to hear you like our facility. Let us know if we can do anything to assist you!\n","replyTime":"2019-03-26T17:00:00","review":"They were very helpful and super nice! Great facility as well!","source":"Google","submissionTime":"2019-03-24T00:00:00","userName":"Briana F."},{"reviewId":"ba0d2a1c-bbd1-41f2-906d-df003e116fac","range":0,"rating":5,"reply":"Donelle, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Let us know if we can do anything else to assist you! \n","replyTime":"2019-03-22T15:18:00","review":"Excellent customer service! Price is very competitive and we needed a unit short notice and they accommodated us with no problems. Highly recommend!","source":"Google","submissionTime":"2019-03-22T00:00:00","userName":"D W."},{"reviewId":"d21c62c9-5133-435e-a28e-366110239c8c","range":0,"rating":5,"reply":"Thanks, Breanne! We're pleased to hear you've had a positive experience throughout the rental process. We're committed to providing excellent customer service. Stop by our office if you need anything in the future!\n","replyTime":"2019-03-16T09:44:00","review":"Friendly, great service, would do business here again!!","source":"Google","submissionTime":"2019-03-15T00:00:00","userName":"Breanne V."},{"reviewId":"e100ff70-adc6-4b9e-8ff7-bb03b1a7db0c","range":0,"rating":5,"reply":"Thank you Shae! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if we can further assist you!","replyTime":"2019-03-05T14:58:00","review":"Great looking facility in a very nice area.","source":"Google","submissionTime":"2019-03-05T00:00:00","userName":"Shae R."},{"reviewId":"778886c3-2127-4889-8a95-bb07f2c0b340","range":0,"rating":5,"reply":"Hi Kim, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 340-9014 or stop by the office if you need anything!\n\n","replyTime":"2019-03-04T16:32:00","review":"Great customer service!","source":"Google","submissionTime":"2019-03-02T00:00:00","userName":"Kim I."},{"reviewId":"90339319-98d4-4051-81af-f406490c14c1","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great and friendly service! Competitive pricing, very pleased!","source":"Google","submissionTime":"2019-02-22T00:00:00","userName":"Connie H."},{"reviewId":"e09e1578-9b5b-45a3-913c-b6f77bcaf10a","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Erica was extremely friendly. She showed us several spaces. When we decided we needed a bigger space than the had there, she directed us to a sister facility that had a bigger space for a lower rate. She even made us reservations at that location! I am VERY impressed.","source":"Google","submissionTime":"2019-02-14T00:00:00","userName":"Dayna F."},{"reviewId":"b2672c9e-18c2-48b9-bb40-0ae92ec254a0","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Really enjoyed working with Mark! I needed a storage unit fast & he was most helpful in locating the best unit for my needs. Great location, nicely maintained & very secure.","source":"Google","submissionTime":"2019-02-06T00:00:00","userName":"Janet H."},{"reviewId":"e64a26af-dd45-4f28-bf0d-81e9a17dc85e","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Mark is beyond amazing! Excellent customer service ?? he made me feel comfortable/ safe about  leaving my belongings in Extra Storage on May ??","source":"Google","submissionTime":"2019-02-05T00:00:00","userName":"K F."},{"reviewId":"e9e5fba0-07ae-48ab-9ebd-107fa4c40b15","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Mark was are very friendly and professional. The storage facility is extremely clean and very reasonably priced.","source":"Google","submissionTime":"2019-02-05T00:00:00","userName":"Ronnie T."},{"reviewId":"be32cfdc-9a57-4a7f-b215-022e506fea94","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very well run facility!  Mark is great!","source":"Google","submissionTime":"2019-02-01T00:00:00","userName":"Peggy U."},{"reviewId":"23df868b-705f-48bd-8771-3e8717d2a071","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I highly recommend this facility. They not only had the best price for what I needed, but the staff was a real pleasure to deal with. My shipment was delayed for several weeks and Mark stayed in touch with me by email until everything arrived. He truly went above and beyond assisting me.","source":"Google","submissionTime":"2019-01-16T00:00:00","userName":"Gregorio"},{"reviewId":"eca9aed2-9a0e-44b6-bc42-58796a8ff48b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Love this place! Super transparent and everyone is very friendly. Also, very clean and I felt safe!!","source":"Google","submissionTime":"2019-01-08T00:00:00","userName":"Liz P."},{"reviewId":"643eca3a-cb1e-408a-96b6-4f5c4700778d","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great friendly service. Clean","source":"Google","submissionTime":"2019-01-08T00:00:00","userName":"Mike A."},{"reviewId":"998a422d-340f-4e16-b8df-89a9bb5dd645","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jaymie was very helpful! Great storage facility.","source":"Google","submissionTime":"2018-12-29T00:00:00","userName":"Mandy B."},{"reviewId":"44fc93da-95c6-4fe4-8f68-5ce3d57b1f05","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Mark was very kind and helpful! I reserved online and received a call immediately after to make sure I was all set for my move in. My plans changed and I ended up not needing a storage facility and they were very understanding. I would definitely recommend this storage facility!","source":"Google","submissionTime":"2018-12-19T00:00:00","userName":"Neal F."},{"reviewId":"8c2f66d0-744a-4efb-aabd-10991b7bbbf6","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Excellent service, very good location and I got a great deal on my storage unit.","source":"Google","submissionTime":"2018-12-15T00:00:00","userName":"Angelica M."},{"reviewId":"1b762b43-db52-4738-9ea6-e23dd2404b1a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Quick, easy, and detailed transaction. Would highly recommend.","source":null,"submissionTime":"2018-03-13T16:03:00","userName":"Stephanie"},{"reviewId":"59af6973-211c-4249-8323-055d023877a7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Lindy and Teresa can't be beat at customer service. Amazing. Great area and the site is secure. 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