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- Omaha - Drexel St","number":5073,"promotion":null,"reviewSummary":{"averageRating":5,"latestReviews":null,"maxRange":5,"totalCount":31,"totalRating":155},"startingAt":{"large":246,"medium":105,"parking":0,"small":46,"starting":46}}]},"errors":null},"reviews":{"correlationId":"b28056b3-35b1-4ebc-b7eb-8daf63b0f834","data":{"count":618,"error":null,"reviews":[{"reviewId":"f5096f97-8b95-4e03-ac5e-48c2f1c643c9","range":0,"rating":5,"reply":"Thank you for sharing your experience and recommending Extra Space Storage, Leticia! We're glad to hear you enjoyed the easy access and great support from our team.","replyTime":"2026-11-03T15:47:00","review":"Excelente storage space with very easy access and great support. We recommend it!","source":"Google","submissionTime":"2026-11-03T00:00:00","userName":"Leticia M."},{"reviewId":"569fee77-8f03-4b4d-92ad-aff7d203288e","range":0,"rating":5,"reply":"Michael, thank you for sharing your experience! We're glad to hear that Craig made your rental process and finding the right unit size smooth and easy. We'll be sure to pass along your kind words to him and the team at Extra Space Storage.","replyTime":"2026-11-02T07:09:00","review":"Craig the manager was super helpful. Made the process of renting and getting the right size unit super easy.","source":"Google","submissionTime":"2026-11-01T00:00:00","userName":"Michael C."},{"reviewId":"46aac0d3-8451-4d65-bd31-a540cc259322","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We're glad to hear that you appreciate our secure property, and we will be sure to share your kind words with Craig and the team!","replyTime":"2026-10-16T09:42:00","review":"Property is nice and secure. Craig is super cool!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Space O."},{"reviewId":"10fe333d-7676-4090-9e8c-ff09cb34d6a5","range":0,"rating":5,"reply":"Thank you for sharing your experience, Tyi. We are glad to hear that you enjoyed our clean, climate-controlled facility and found our amenities helpful. We appreciate your support of Extra Space Storage.","replyTime":"2026-10-15T07:42:00","review":"Friendly, Clean, climate controlled, elavators & nice carts to move your stuff.","source":"Google","submissionTime":"2026-10-14T00:00:00","userName":"Tyi h."},{"reviewId":"02b16ebb-2022-434e-9be0-75e592a75bdb","range":0,"rating":5,"reply":"Thank you for sharing your feedback Jason! We're glad to hear about your experience, and we will be sure to pass your kind words along to Craig and the rest of our team.","replyTime":"2026-10-06T11:42:00","review":"Craig is great!","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"jason h."},{"reviewId":"bea41327-a45c-4194-aad3-fe50ef8aea9f","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Vals. We are glad to hear that you found our storage units clean and that our front manager was helpful and easy to work with. We appreciate your feedback and will be sure to share your kind words with our team.","replyTime":"2026-10-06T13:51:00","review":"Very clean and very nice storage units. Front manager is super helpful and sweet. Easy to work with and I appreciate their services","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Vals C."},{"reviewId":"300a0b93-a16c-421a-b572-2017f3d18468","range":0,"rating":5,"reply":"Thank you for the wonderful recommendation and review John! We are glad to hear that you experienced excellent customer service from our management team and that our facility met your expectations. We appreciate your support of Extra Space Storage.","replyTime":"2026-10-06T14:37:00","review":"Excellent customer service from the management and beautifully maintained facility! For your storage needs, I highly recommend this Extra Space storage!","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"John"},{"reviewId":"0b5a6f2a-5cb1-49ae-81ae-117c1d192572","range":0,"rating":5,"reply":"Jeff, thank you for sharing your experience and for storing with Extra Space Storage over the years. We are glad to hear that accessing your unit has been convenient and that your belongings have stayed safe. We appreciate you recognizing Craig's helpful support, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-07T08:08:00","review":"Initial setup was easy. We’ve had a unit for multiple years and it’s been easy to access. Our items have remained safe with no damage or impact from surrounding units. Prices increase at least once a year but after speaking with Craig the store manager, he was able to decrease our monthly bill significantly.","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Jeff H."},{"reviewId":"2985f921-9f3f-452b-be21-334638533643","range":0,"rating":5,"reply":"Thank you for sharing your experience Andra! We're glad to hear our team was helpful and personable.","replyTime":"2026-10-05T10:33:00","review":"Extremely helpful and personable","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"andra w."},{"reviewId":"f33fd90a-e612-471d-beb5-a13b8c0b9b85","range":0,"rating":5,"reply":"Thank you for sharing your experience, Josh. We are glad to hear that our manager was helpful and that you found our Extra Space Storage facility clean and convenient.","replyTime":"2026-10-05T07:22:00","review":"Manager is super friendly and helpful, very clean and convenient facility","source":"Google","submissionTime":"2026-10-04T00:00:00","userName":"Josh B."},{"reviewId":"10fbefc5-425b-449f-882b-7941b96579db","range":0,"rating":5,"reply":"Thank you for your feedback, Abbey! We're glad to hear you had a friendly experience with our team at Extra Space Storage.","replyTime":"2026-10-01T15:16:00","review":"Friendly!","source":"Google","submissionTime":"2026-10-01T00:00:00","userName":"Abbey M."},{"reviewId":"b49354fa-9c56-421b-bf1f-b7e2d2074eb6","range":0,"rating":4,"reply":"We are concerned to hear about your experience. Please feel free to reach out to us at (402) 513-0585 to discuss this further. Thank you for sharing your feedback.","replyTime":"2025-12-15T14:55:00","review":"Unfortunately, the reviews were right. I signed a contract for $54 a month for 4 months as they make you pay 4 months in advance.. and what do you know.. I get a letter with one month to go stating they are increasing my rent to DOUBLE. Yep, a 100% increase. I will be paying one more month and then looking elsewhere. BE AWARE and make sure to pay/extend your contract TWO months before your contract ends. Maybe then you will beat them to the increase. Very disappointing because Craig is the best and the facility is so clean and a convenient location. I know this is out of his hands.\n\n*UPDATE*\n\nCraig continues to go above and beyond for me! He called me personally and we went through the monthly pricing together and agreed on a much more reasonable price. I can no say enough great things about him!","source":"Google","submissionTime":"2026-09-29T00:00:00","userName":"Holly P."},{"reviewId":"ec462f5f-e4e0-46b8-881d-14eb921fd560","range":0,"rating":5,"reply":"Jackson, we are overjoyed to hear that you received exceptional service and found the facility clean and well-maintained. We appreciate your continued trust in Extra Space Storage.","replyTime":"2026-10-06T15:26:00","review":"Exceptional service, very helpful and informative. Customer service was excellent, my parents and I have used this storage facility a few years ago and the facility is kept clean, and service from the man at the front desk(assuming the manager) was excellent","source":"Google","submissionTime":"2026-09-29T00:00:00","userName":"Jackson S."},{"reviewId":"5850f70b-79f5-4cce-8aff-5b03e631a90a","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that your move was fast and easy, with excellent accessibility, lighting, maintenance, and friendly service. Thank you for choosing Extra Space Storage Edelweiss!","replyTime":"2026-10-06T13:39:00","review":"The process was fast and easy to follow. Everything we needed was provided to move things around. Accessibility was very good , easy to move bigger pieces of furniture . Good light and very well maintained. Friendly service, giving us all the guidelines needed.to accomodate our needs .","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"EDELWEISS R."},{"reviewId":"dd8b66d4-4b43-42a9-a3a2-567260bf66e7","range":0,"rating":5,"reply":"Thank you for your wonderful review Logan! We're so glad to hear that Craig provided you with such phenomenal service. We will be sure to share your kind words with Craig and the rest of our team at Extra Space Storage.","replyTime":"2026-09-07T12:00:00","review":"Craig is absolutely phenomenal to work with!","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Logan W."},{"reviewId":"517c53a6-b5f4-46f8-9694-787eccde1b36","range":0,"rating":3,"reply":"Your concerns are noted, Bruce. We apologize for any inconvenience regarding the unexpected rate increase. Please feel free to reach out to us at (402) 513-0585 to discuss this further.","replyTime":"2026-09-07T07:32:00","review":"The storage facility is very nice and clean and the staff is great. However the low introductory rates quoted quickly escalate without notice domestically time up to15-20% at one time. This is not given to you up front and no notice is given. It just shows up on your monthly statement.","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Bruce K."},{"reviewId":"0e2934a4-8f18-4558-af11-9e3cb3e4193d","range":0,"rating":5,"reply":"Thank you for your review, Jake. We're glad Craig provided strong support after you lost your key. Your experience means a lot to us.","replyTime":"2026-08-12T15:47:00","review":"craig helped me on the phone and I received strong support after I lost my key.","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Jake"},{"reviewId":"4ac2c488-100f-49d1-b99d-692807e64540","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Craig. We're glad his friendly service made a difference!","replyTime":"2026-08-06T08:10:00","review":"Crag is very friendly and cool man , thanks to him","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Damir Z."},{"reviewId":"236a112c-d07d-4d6d-b1b5-1c0f8021e862","range":0,"rating":5,"reply":"Thank you immensely, Sammi! Illeah's dedication to going above and beyond is exactly what we strive for. We look forward to exceeding your expectations!","replyTime":"2026-07-31T07:49:00","review":"Illeah is amazing super nice and relatable! She will go above and beyond for the perfect care! Super nice and got a call back immediately! Super excited to see how everything goes!","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Sammi B."},{"reviewId":"fd2ef53a-effe-4870-a8bb-ba391a70a1fd","range":0,"rating":5,"reply":"Thank you for the kind words Premier! We're glad Craig made things easy and got you set up same day. We'll pass along the praise!","replyTime":"2026-07-10T10:09:00","review":"Craig is awesome!  Able to get us in same day and very easy to communicate with. Thanks Extra Storage!","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Premier A."},{"reviewId":"e228ee3e-051b-43f5-a8fe-119a852f29c3","range":0,"rating":5,"reply":"Jamison, we are utterly delighted to hear that Craig provided you with excellent service. Thank you for sharing your experience with us!","replyTime":"2026-07-10T12:55:00","review":"Craig is a legend","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Jamison F."},{"reviewId":"59992df1-c069-4f44-9537-0ea9c31717f2","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Jennifer! We're glad Extra Space Storage was easy to work with. We look forward to serving you again.","replyTime":"2026-07-09T13:31:00","review":"Very nice and easy to work with","source":"Google","submissionTime":"2026-07-09T00:00:00","userName":"Jennifer K."},{"reviewId":"409ac4ee-5741-4485-8b68-97b79f6e9275","range":0,"rating":5,"reply":"Your positive feedback about Craig and our Farnam Street facility means so much to us. Thanks for recommending Extra Space Storage!","replyTime":"2025-08-05T08:01:00","review":"Extra Space Storage at 20302 Farnam Street in Omaha, Nebraska is an excellent storage facility.  The manager, Craig, is very customer oriented and always extremely helpful.  I would highly recommend this facility for all of your storage needs.  D","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"Doug G."},{"reviewId":"418229b7-fc91-4f63-b179-3285c34df27d","range":0,"rating":5,"reply":"We are elated to hear your needs were understood, and the right solution was found. Your great experience means everything to us, Ron!","replyTime":"2026-07-08T15:56:00","review":"Great help understanding my specific needs and timing. Perfect solution. Not afraid to invest the time for a great experience.","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"Ron M."},{"reviewId":"c6f38455-4f1a-47fb-8811-46c6892c0fbe","range":0,"rating":5,"reply":"We are delighted to hear our customer service helped when you needed it most. Thank you, Fitz!","replyTime":"2026-07-07T15:59:00","review":"Great customer service helped a lot when needed.","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Fitz F."},{"reviewId":"3d066edd-8508-4113-a90d-7d3618ab8085","range":0,"rating":5,"reply":"Thank you, Hadley! We're glad Craig delivered efficient service. We'll be sure to share your kind words with him!","replyTime":"2026-07-07T15:59:00","review":"Efficient customer service! Craig helps anyone at anytime! Thank you!!","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Hadley F."},{"reviewId":"eec58b0c-b79b-4c39-9268-40b2b309ec97","range":0,"rating":5,"reply":"Hi Scott, thank you for your review. We're glad our team was very helpful and had a genuine concern for the storage of your personal items. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-15T13:33:00","review":"Couldn't  have work with a better staff, Ky was very helpful and had genuine concern  for the storage of my  personal  items","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Scott M."},{"reviewId":"f4fc1f62-07c7-411a-87b5-10bc4a1cdc91","range":0,"rating":5,"reply":"Tonya, we are excited to hear Craig made your rental seamless and adjustments easy. Clean units and great service — that's what we aim for!","replyTime":"2026-06-17T13:53:00","review":"Craig was awesome! The process to rent was seamless. When I needed to make an adjustment, changes were made without an issue. The units are super clean too.","source":"Google","submissionTime":"2026-06-17T00:00:00","userName":"Tonya E."},{"reviewId":"3a2e8db1-d9d6-4435-9e3e-2da3074a4939","range":0,"rating":5,"reply":"Thank you for sharing, Tyler! We're glad the experience stood out. We look forward to serving you again at Extra Space Storage.","replyTime":"2026-06-16T09:50:00","review":"Best experience with storage unit by far! Will absolutely use again!","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Tyler"},{"reviewId":"d3843659-47e6-4594-be28-6a55bb698817","range":0,"rating":5,"reply":"Mary, we are absolutely thrilled to hear Craig provided awesome service! We appreciate you sharing your positive experience with us.","replyTime":"2026-06-09T09:59:00","review":"Craig is awesome!","source":"Google","submissionTime":"2026-06-14T00:00:00","userName":"Mary C."},{"reviewId":"31c07488-30f9-4373-b9f6-ed2e9ab7149d","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Craig and our clean storage units. Thanks for choosing Extra Space Storage Neil!","replyTime":"2026-06-08T08:32:00","review":"Craig was very helpful through the process and the storage units are great and clean!","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Neil S."},{"reviewId":"2dd9cbe8-9507-4ccf-8e90-73198484fb57","range":0,"rating":5,"reply":"Thank you for choosing us! We're thrilled Craig provided excellent service. Your feedback means everything to us, Lexi!","replyTime":"2026-06-04T14:16:00","review":"Craig was extremely kind and professional! Glad I chose this storage facility!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Lexi M."},{"reviewId":"f2a2ed8d-f477-484c-afa0-1b58eb56fc2b","range":0,"rating":5,"reply":"John, we greatly appreciate your positive feedback about our clean facility, great management, and competitive pricing. Glad you're happy with your larger unit!","replyTime":"2026-06-02T15:05:00","review":"Clean! Great facility with great management not to mention very competitive pricing.\nI'm moving into a larger unit that is cleaner, nicer and lower rent.\nI could not be happier.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"John C."},{"reviewId":"fc1f584a-b0a0-4def-9fcf-59d6febdcb45","range":0,"rating":5,"reply":"Thank you for your wonderful feedback Natalie! Thrilled our facilities and Craig's exceptional service made your switch amazing. We appreciate your decade of loyalty!","replyTime":"2026-06-02T15:06:00","review":"We’ve utilized a storage unit for almost a decade. Our switch to Extra Space has been AMAZING. The facilities are well maintained and looked after. Craig is the shining star though-he has personally helped me with several issues (repeatedly replacing our lock as we’ve lost keys ??). I highly recommend!!","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Natalie C."},{"reviewId":"fbc38561-c53a-4124-bf08-7a50d0b24491","range":0,"rating":5,"reply":"Private, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2021-01-23T08:07:00","review":"I met the property manager today.  Very nice guy and easy to work with!  From what I learned of their operations I liked what I heard; reservation process, payment setup, access hours, competitive rates, unit sizes withwide doors (12x19), etc","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Private R."},{"reviewId":"ee301776-d85e-4cbc-8345-ea0ee8d577cf","range":0,"rating":3,"reply":"Apologies for any inconvenience caused by the pricing increase. We appreciate your feedback and will address this matter promptly. Thank you for letting us know Britnye.","replyTime":"2026-05-22T07:19:00","review":"Nice people. Helpful. Price went right thru the roof tho after not even 2 months. It's EXACTLY WHAT I TOLD MY WIFE WOULD HAPPEN. She said I was trippin. WHO'S TRIPPIN NOW BABE!!!!??????;YEA, NOT I, THAT'S WHO. U!!!!\n***Revised***\nI was contacted about my review believe it or not. Crazy right? That extra space storage actually cares about their customers that much, or their reviews, same thing in the end. Asked me if I'd be up to leaving a better review if I was to get a price drop? Told him \" Well, HELL YEAH!!!\"\nUM, UNFORTUNATELY THO THAT WAS ALMOST A MONTH AGO. AND SINCE THEN, NOPE, NO CONTACT. NO NOTHIN. NO PRiCE DROP. LOL. SO THEY MUST NOT CARE TOO MUCH EH???\nNAH, IM ASSUMING THAT HE TRIED-- AND IT WAS A NO GO. I mean, I'm still here, same phone number he called before and spoke with Me at. Idk. I'm not trying to give them a hard time. I did take 2 stars off my 1st review tho. Don't ask someone that if u ain't even planning on calling em back to say yes or no. SOMETHING!!!\nILL KEEP U GUYS & GALS POSTED ON THIS 1 HERE. IF I DONT THEN U KNOW THEIR STRICT ON THEIR MONEY.\nGUESS I CANT BLAME EM FOR THAT. TOLD EM THO I USUALLY HAVE 4-5 STORAGE UNITS AT ANY GIVEN TIME TOO. BUT HELL, NO WAY ILL BE ABLE TO AFFORD IT AT THAT PRICE!! NO FREAKIN WAY!!!","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Britnye G."},{"reviewId":"aeb8ce9f-c2de-4e40-8f66-f885b315553b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Enrique. We are glad to hear that your experience was quick and simple.","replyTime":"2026-05-20T09:39:00","review":"Quick and simple, felt very welcome.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Enrique V."},{"reviewId":"335900d9-a1ce-46d8-9001-5c31150894a1","range":0,"rating":5,"reply":"We greatly appreciate your kind words! Thanks, Pablo, for choosing Extra Space Storage for your storage needs.","replyTime":"2026-05-10T14:47:00","review":"Awesome guy","source":"Google","submissionTime":"2026-05-10T00:00:00","userName":"Pablo L."},{"reviewId":"094ec3ad-7e08-4407-8c52-22e6e877685d","range":0,"rating":5,"reply":"Lindsey, thank you for the kind words about Craig! We're grateful he provided such helpful service.","replyTime":"2026-05-09T12:07:00","review":"Craig was the best to work with! So helpful!","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Lindsey S."},{"reviewId":"1ec2c670-6e80-418f-8bc4-99c4290c7989","range":0,"rating":5,"reply":"We are thrilled to hear Craig provided great service! Thanks, Darin, for sharing your positive experience with us.","replyTime":"2026-05-10T13:08:00","review":"Craig was great!","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"darin e."},{"reviewId":"6fcfd18b-bb25-49b2-8d40-ae62a458fd80","range":0,"rating":5,"reply":"Your positive experience means everything, Derek! Craig will be thrilled to hear your kind words about his excellent service.","replyTime":"2026-05-10T13:08:00","review":"Craig is amazing to work with.  Such a great guy.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Derek E."},{"reviewId":"741fbcb9-521c-4705-8ccf-5c7204afecfe","range":0,"rating":5,"reply":"Christopher, we are elated to hear the rental process was easy and our team member was friendly and informative. Welcome to Extra Space Storage!","replyTime":"2026-05-08T10:08:00","review":"I just purchased this unit a few days ago, so I haven't had a chance to move anything into it yet. However, the process of renting the unit was was very easy, and the lady who assisted me over the phone couldn't have been more  friendly and informative.","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Christopher H."},{"reviewId":"641725be-c435-44e7-b34c-f85657d52b49","range":0,"rating":5,"reply":"We deeply cherish your kind words about our helpful team. We understand pricing concerns and value your honest feedback about rate changes, Britnye.","replyTime":"2026-05-01T17:54:00","review":"Nice people. Helpful. Price went right thru the roof tho after not even 2 months. It's EXACTLY WHAT I TOLD MY WIFE WOULD HAPPEN. She said I was trippin. WHO'S TRIPPIN NOW BABE!!!!??????;YEA, NOT I, THAT'S WHO. U!!!!","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Britnye G."},{"reviewId":"87e6c651-cc9e-4d96-a4dd-3e1397b89908","range":0,"rating":5,"reply":"Billy, thank you for your wonderful feedback about Craig and your 5-year experience with us. We're thrilled you recommend our facility.","replyTime":"2026-04-22T12:26:00","review":"I have been renting here for 5 years. Craig has been exceptionally helpful and has always went to bat for me at this facility. Excellent customer service. I absolutely would recommend Craig at this facility. Exceptional people.","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Billy S."},{"reviewId":"7fd9ae0e-8e57-4c67-bcae-9348ffe8d6bb","range":0,"rating":5,"reply":"Thank you for your review, Tanya! We're thrilled you trust us as a repeat customer. Your safety and fair pricing feedback means everything.","replyTime":"2026-04-17T17:26:00","review":"I am a repeat customer who has had nothing but a wonderful experience with the storage company. They have always communicate communicated. Well I have always known that my property was safe and I filled out. I am being charged a fair monthly rate for my storage unit.","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Tanya H."},{"reviewId":"831e12ed-7f85-4ffa-9849-f6f2ed54c713","range":0,"rating":5,"reply":"Thank you, Joseph! Thrilled Craig provided great service and you found our facilities in top shape.","replyTime":"2026-04-16T13:20:00","review":"Craig was of great service to me. Getting set up was seamless and the facilities are in top shape.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Joseph A."},{"reviewId":"22d249cb-f2dc-4bdd-9102-ee30d46d59ce","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Citlally! We're thrilled Craig made your storage process easy and seamless.","replyTime":"2026-04-15T15:58:00","review":"Craig was so helpful and made the process easy and seamless !","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Citlally C."},{"reviewId":"e5af9488-2685-4f2e-935e-feda4dbbe5ec","range":0,"rating":5,"reply":"Thank you for your review Susan! We're thrilled Craig provided awesome and helpful service. We appreciate you sharing your positive experience.","replyTime":"2026-04-07T14:43:00","review":"Craig is awesome & helpful","source":"Google","submissionTime":"2026-04-07T00:00:00","userName":"Susan H."},{"reviewId":"a599c5ca-1936-4c7b-ac56-c2497604da22","range":0,"rating":5,"reply":"Thank you so much, Isai, for the great feedback! We’re happy to hear you had such a positive experience with our storage manager and that their professionalism and responsiveness stood out. Keeping our facility clean, secure, and well-maintained, while going above and beyond to help our customers, is always our top priority. We truly appreciate your recommendation and thank you for choosing us!","replyTime":"2026-04-05T09:17:00","review":"Great experience with the storage manager. They were professional, helpful, and always made sure everything was running smoothly. The facility was clean, secure, and well-maintained. Anytime I had a question or needed assistance, they responded quickly and went above and beyond to help. Highly recommend!","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Isai S."},{"reviewId":"e7937412-d9d4-42d8-b828-5e0e15b558e5","range":0,"rating":5,"reply":"Thank you for the amazing review! We're thrilled Craig provided such great help. Your feedback about our facility and staff means everything.","replyTime":"2026-03-21T14:45:00","review":"Extra space storage is amazing. Amazing facility amazing staff. Craig was an amazing help with an amazing attitude","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"David H."},{"reviewId":"6f12e5c3-4447-4a75-bbea-164244074fcb","range":0,"rating":5,"reply":"Thank you immensely for recognizing Craig's help in finding storage units at the best price!","replyTime":"2026-03-10T15:16:00","review":"Craig was beyond helpful. He helped us get storage units at the best price!","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Rachal M."},{"reviewId":"633b72a9-fefa-4f5d-9703-1589c106ce92","range":0,"rating":5,"reply":"We are delighted to hear Craig provided knowledgeable and helpful service. Thank you for recognizing his excellent work!","replyTime":"2026-03-11T08:00:00","review":"Craig was very knowledgeable and very helpful during our work, thank you Craig!","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Jackson C."},{"reviewId":"ebf493e1-3ccf-48ce-b7d2-b597e3adade8","range":0,"rating":5,"reply":"We’re glad to hear Craig has been so helpful and attentive whenever you visit. It’s wonderful to know his dedication to assisting customers with move-ins has made a positive impact. We appreciate your feedback and thank you for choosing Extra Space Storage, T.\n","replyTime":"2026-03-11T07:48:00","review":"Craig is super helpful!  He's always there to help when we are at this location! You can tell he truly cares about his customers and assisting with move-ins. Thanks Craig!","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"T A."},{"reviewId":"08367600-410a-45df-af64-55bbd5395c33","range":0,"rating":5,"reply":"We are honored to hear about your excellent experience! Thank you for recognizing Craig's helpful service, Adam.","replyTime":"2026-03-09T08:09:00","review":"Excellent customer service. Craig is the best, so helpful and worked with me to make sure I was taken care of. Highly recommend!","source":"Google","submissionTime":"2026-03-08T00:00:00","userName":"Adam F."},{"reviewId":"084ce89d-e83a-4978-a438-502a715d51fa","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We're glad our crew was helpful. The Pender Dragons uniform detail is noted.","replyTime":"2026-03-09T09:22:00","review":"The crew was helpful with their efforts.  However the staff wearing the pender dragons basketball uniform was a different touch.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"ted b."},{"reviewId":"188e5556-f020-4230-a31e-243529492d50","range":0,"rating":5,"reply":"Your positive feedback about Craig and our Elk Horn facility means everything. Thanks for recommending us, Mike!","replyTime":"2026-03-07T11:03:00","review":"I had a great experience with Extra Space Storage. I drove 250 miles to help my niece get furniture mover from Omaha are to Washington DC. Craig did a terrific job helping me in a difficult situation. I highly recommend\nthis facility in Elk Horn NE.","source":"Google","submissionTime":"2026-03-06T00:00:00","userName":"Mike H."},{"reviewId":"e2f9a776-d68c-4b32-a2fe-cde05809c3d7","range":0,"rating":5,"reply":"We are glad to hear Craig provided helpful service and you enjoyed our clean facility!","replyTime":"2025-12-08T12:36:00","review":"Craig was super helpful. Nice clean facility!","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Steve H."},{"reviewId":"b801e537-cd8e-433d-97cc-6b72a1c30a1f","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience. We're glad Craig provided polite and patient service during your move.","replyTime":"2026-03-02T11:47:00","review":"Craig assisted me and my moving crew and was very polite and patient. I’m confident he’ll handle any questions I have about the storage space in the future.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Gabe B."},{"reviewId":"a2919603-1a08-4e2f-861b-0590725cf5b4","range":0,"rating":5,"reply":"We are glad to hear Craig provided helpful service throughout your rental experience with us!","replyTime":"2026-02-21T11:04:00","review":"Craig was very helpful during the duration of my rental!","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Jaden B."},{"reviewId":"b0d7672d-9061-4e2c-ae16-c1e6c521835b","range":0,"rating":5,"reply":"Your review is appreciated! Craig truly goes above and beyond. We're glad our Elkhorn location meets your storage needs perfectly.","replyTime":"2026-02-19T18:35:00","review":"Craig, the Elkhorn location manager  is very helpful and goes above and beyond to make sure extra space meets your storage needs.  Location is clean, safe and well maintained.   I highly recommend extra space storage in Elkhorn.","source":"Google","submissionTime":"2026-02-19T00:00:00","userName":"Tina H."},{"reviewId":"aca09b19-74d0-401f-8f53-45592d562da6","range":0,"rating":5,"reply":"Thank you for your review! We are glad to hear that Craig was fantastic and very helpful during your visit.","replyTime":"2026-02-16T11:23:00","review":"Craig, one of the managers whom we interacted with, was fantastic and very helpful for navigating the storage building. Highly recommend!","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"Ethan R."},{"reviewId":"0dd3931c-f48a-48ec-9efa-58f546a65926","range":0,"rating":5,"reply":"Your positive experience with Extra Space Storage is appreciated. We're glad to hear Craig was easy to work with and that you found our facility nice and clean. Thank you for sharing your feedback!","replyTime":"2026-02-16T18:33:00","review":"Would recommend extra space for storage needs. Craig was easy to work with and the facility is nice and clean.","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"Melissa C."},{"reviewId":"6377c747-90e3-44c9-bcf3-e0cddb9a5350","range":0,"rating":5,"reply":"We are pleased to hear that Craig was very helpful. Thank you for your feedback.","replyTime":"2026-02-13T09:56:00","review":"Craig is very helpful","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"Julie P."},{"reviewId":"8163e392-5c6f-465d-817a-c99d5d130d85","range":0,"rating":5,"reply":"We sincerely value your feedback and are thrilled to hear about your positive experience with Craig at our facility. It means so much to us that you took the time to share such thoughtful comments about his professionalism and attention to detail. We're delighted to know that Craig's dedication and commitment to going above and beyond has made such a meaningful difference in your storage experience over the past two years. Hearing that his exceptional service was the main reason you chose to return to our facility truly warms our hearts. We'll be sure to share your kind words with Craig, as recognition like this motivates our entire team to continue providing the level of service that sets our location apart. Thank you for taking the time to share your thoughts and for being such valued customers.","replyTime":"2026-02-12T13:27:00","review":"I want to take the opportunity to express my sincere appreciation for Craig, who I believe manages this facility we use. When we first moved in two years ago, we chose this storage facility to make our transition easier. While the facility itself met all our needs, it was Craig's professionalism and attention to detail that truly set our experience apart. He consistently goes above and beyond to ensure customers feel supported. In fact, his dedication is the main reason we chose to return. Craig exemplifies the kind of service that distinguishes this location from others, and we are grateful for his commitment.","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Chad C."},{"reviewId":"63df08ad-7b2a-4a9c-9df0-4fd95bb866b2","range":0,"rating":5,"reply":"Thanks for the positive feedback, Elle! We're glad Craig provided you with excellent service at our Farnam location.","replyTime":"2026-02-12T13:39:00","review":"Rented a unit at the Farnam location, Craig was the person that assisted me. The service was prompt, friendly, professional and accurate. Thank you, Craig!","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Elle B."},{"reviewId":"a60c188a-b46c-4c55-9715-1969961993cc","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2026-02-10T09:38:00","review":"Very clean and well maintained business.  Would highly recommend to anyone !","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Jason G."},{"reviewId":"a089cc17-72a4-4991-ac89-3fce5f72897c","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience with us, Jeff! We greatly appreciate your positive feedback on Craig's assistance in selecting the right storage space.","replyTime":"2026-02-04T16:14:00","review":"Craig helped us pick out the correct size space! The rental process was quickly done.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Jeff S."},{"reviewId":"3e165c90-8b63-415d-b130-0a7524aa54e9","range":0,"rating":5,"reply":"We're excited to hear about your easy transaction and clean buildings. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-28T15:13:00","review":"Easy transaction . Craig was great! Very clean buildings","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Maggie S."},{"reviewId":"857cc85f-27ed-4983-8e2e-7dc59ac5722a","range":0,"rating":5,"reply":"Thank you for the review, Dane! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-10-30T09:12:00","review":"Have had a great experience so far. The staff is very friendly and helpful.","source":"Google","submissionTime":"2026-01-26T00:00:00","userName":"dane u."},{"reviewId":"3dc21898-d6b5-4087-8ea4-392bd1e4b879","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience. We're thrilled Craig provided such friendly, helpful service!","replyTime":"2026-01-26T18:06:00","review":"Craig was very friendly and great to work with.","source":"Google","submissionTime":"2026-01-26T00:00:00","userName":"Jenna U."},{"reviewId":"26ae7963-ce4f-411f-a1f4-a32a29545a9b","range":0,"rating":5,"reply":"We are delighted to hear that Craig provides excellent service! Thanks for recognizing our team's dedication.","replyTime":"2026-01-14T17:17:00","review":"Craig’s the man - takes care of us @ Extraspace Storage!","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Colin S."},{"reviewId":"39bcda7f-d56a-47de-ba21-182675624da2","range":0,"rating":5,"reply":"We are thrilled to hear Craig provided excellent service and answered all your questions!","replyTime":"2026-01-13T15:23:00","review":"Craig is an awesome guy; answered every question and showed me where the unit is","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Kobe P."},{"reviewId":"249e070b-8238-400c-86e7-022ca4cbaacf","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience. We're glad Craig H. provided great service for your storage needs.","replyTime":"2026-01-12T15:16:00","review":"Had a great experience at Extra Space Storage in Elkhorn. Craig H. provided great service and addressed all my questions to get me the best storage for my needs.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Phil"},{"reviewId":"90e9b8a0-6b85-41a8-aed8-517534ae7f4d","range":0,"rating":5,"reply":"Thank you for highlighting Craig's helpful service and recommending our clean, safe facility to others!","replyTime":"2025-12-22T07:38:00","review":"Craig was super helpful when I needed assistance obtaining a unit. He is always friendly and helpful when I see him and he maintains a safe and clean building. I would recommend this facility to friends and family.","source":"Google","submissionTime":"2025-12-21T00:00:00","userName":"Kayla S."},{"reviewId":"1e284d52-cd2d-43f6-ada7-4fa6cfc6fd35","range":0,"rating":5,"reply":"Thanks for the kind words about Craig and our facility! We're thrilled you're happy with the clean, secure storage experience.","replyTime":"2025-12-17T09:04:00","review":"I’ve been renting a unit at Extra Space Storage and couldn’t be happier with my experience. The facility is clean, secure, and very well managed. Craig is amazing—he’s incredibly helpful, professional, and always goes above and beyond to make sure everything runs smoothly. Customer service like this is hard to find. Highly recommend Extra Space Storage!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Dayana R."},{"reviewId":"8224aa6b-97cc-411f-99b4-6fc1f1e7c4f1","range":0,"rating":2,"reply":"We are concerned to hear about your experience. Please feel free to reach out to us at (402) 513-0585 to discuss this further. Thank you for sharing your feedback.","replyTime":"2025-12-15T14:55:00","review":"Unfortunately, the reviews were right. I signed a contract for $54 a month for 4 months as they make you pay 4 months in advance.. and what do you know.. I get a letter with one month to go stating they are increasing my rent to DOUBLE. Yep, a 100% increase. I will be paying one more month and then looking elsewhere. BE AWARE and make sure to pay/extend your contract TWO months before your contract ends. Maybe then you will beat them to the increase. Very disappointing because Craig is the best and the facility is so clean and a convenient location. I know this is out of his hands.","source":"Google","submissionTime":"2025-12-15T00:00:00","userName":"Holly P."},{"reviewId":"457e7378-954b-47e7-89aa-ccf4250aa325","range":0,"rating":5,"reply":"We greatly appreciate your feedback! So glad John provided excellent service helping you find the perfect unit.","replyTime":"2025-12-06T09:29:00","review":"John did a great job showing me some units and helping me pick one out!","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Charlie J."},{"reviewId":"953d81e4-3eb9-4c3f-95ae-06378f4d56bb","range":0,"rating":5,"reply":"We are utterly delighted to hear Craig provides amazing service! Thank you for recognizing his dedication to customer care.","replyTime":"2025-12-03T07:19:00","review":"Craig does an amazing job and always takes care of us!","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Perry B."},{"reviewId":"29c03051-9aa8-424d-87f8-d6c99fa818f7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Craig provided such helpful, friendly service. Your kind words mean everything to us.","replyTime":"2025-12-03T07:19:00","review":"Craig Hanneman in Elkhorn , Ne is very nice & helpful.","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Meg S."},{"reviewId":"ad1b0f2e-9fc5-4637-9b88-8d8d9c9fe18e","range":0,"rating":4,"reply":"We are excited to hear about your positive experience at Extra Space Storage! Thank you so much for sharing your detailed feedback about your 4-year experience with us. It's wonderful to know that our team has consistently provided you with responsive support and maintained the clean facilities that you've come to expect. We're particularly pleased to hear that you found our communication effective in creating a secure and monitored space for your storage needs. Craig and our personable staff take great pride in working with customers, and we're glad to hear that he was able to assist you with your rate concerns. Your recommendation of our facility means a great deal to us, and we truly appreciate you taking the time to share your experience with others who may be considering our storage solutions.","replyTime":"2025-11-30T11:05:00","review":"For 4yrs, Extra Space Storage on 204th & Farnam, Omaha NE built a great track record for responsive support, very clean facilities, communication for creating a secure and monitored space, and personable staff. Craig worked well with us on trying to keep the rate increases reasonable, but all storage companies rates are set to double what you originally sign up for, in shorter timeframes than you think. Overall, I would recommend their site.","source":"Google","submissionTime":"2025-11-29T00:00:00","userName":"Gabrielle g."},{"reviewId":"03df3e24-aaa1-4ecb-b2a7-0354c51483be","range":0,"rating":5,"reply":"Thank you for taking the time to share feedback about Craig's helpful service. We're glad you had a great experience!","replyTime":"2025-11-12T16:41:00","review":"Great customer service!!! Craig was super helpful 10/10","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Kenyon D."},{"reviewId":"5f09b8d2-f709-4aa9-89be-d9f85ff1fc01","range":0,"rating":5,"reply":"Thank you for sharing your experience with Craig! We're glad he provided helpful and knowledgeable service.","replyTime":"2025-11-12T16:57:00","review":"Craig was super helpful and knowledgeable ????????","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Ken #."},{"reviewId":"5b67189f-e024-4148-856c-9d4a0c217774","range":0,"rating":5,"reply":"Your positive experience means everything! Thanks for recognizing Craig and our team. We're thrilled to be your top storage choice!","replyTime":"2025-11-12T16:58:00","review":"Absolutely fantastic property! We’ve used many storage facilities and this is by far the best staff, best facility, and best experience overall. Thanks so much to Craig and the entire the staff, such a great experience!!!","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"S S."},{"reviewId":"8f843f6d-ad3f-473a-bbc0-6316fdb80a0a","range":0,"rating":5,"reply":"Thank you for your review! So glad our customer service team made your experience great. We appreciate recommending ExtraSpace!","replyTime":"2025-11-05T08:12:00","review":"Best storage place I’ve been to by far. They have the best customer service and are really friendly. Recommend ExtraSpace to everybody!!","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Barry F."},{"reviewId":"ae37be2e-259c-4e74-a1c5-a8232ee4227b","range":0,"rating":5,"reply":"We sincerely value your feedback! Thrilled Craig provided excellent service and explained everything thoroughly. Thanks for choosing Extra Space Storage!","replyTime":"2025-10-15T15:10:00","review":"Excellent customer service! Explained all the details very thoroughly. Craig was great!","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Lesley B."},{"reviewId":"4f346fe9-4d52-479f-81ca-e77adc0dc62a","range":0,"rating":5,"reply":"We are happy to hear Craig provided amazing service across state lines for your mother's move. Thank you for the kind words!","replyTime":"2025-10-21T10:13:00","review":"Craig has been amazing to work with, even across state lines, in securing storage for my mother as she moves out of her home.  Thank you, Craig!!!!!","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Teri C."},{"reviewId":"eca9ba2a-84b2-4081-a773-ab64da19a00b","range":0,"rating":5,"reply":"Thank you for sharing your great experience! We're delighted Craig provided helpful service for your car storage needs.","replyTime":"2025-10-20T08:03:00","review":"Ok\nWe were very happy with the facility. Craig was extremely helpful explaining the process and showing us the area that we could store our car. We will share our great experience with the facility and recommend Craig to our friends to guide them through their needs.","source":"Google","submissionTime":"2025-10-20T00:00:00","userName":"Willard R."},{"reviewId":"5dfc6809-95f8-4013-8792-a5e8c33ee384","range":0,"rating":5,"reply":"Thank you for your review! We're happy Craig provided great help with your storage needs.","replyTime":"2025-10-15T12:02:00","review":"Craig was a big help!","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Mike A."},{"reviewId":"4580a930-3758-4a65-9d95-97b292559e0c","range":0,"rating":5,"reply":"Your positive experience means everything to us. Thanks for recognizing our clean facility and professional staff.","replyTime":"2025-10-11T15:24:00","review":"Very nice, clean, well maintained facility. Staff are professional and courteous.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Matt V."},{"reviewId":"a7f6785c-4205-410d-9df3-f068100ca033","range":0,"rating":5,"reply":"Thank you for your review! So happy Craig provides outstanding service and quick communication. Appreciate the recommendation!","replyTime":"2025-09-22T14:46:00","review":"This is a great place and the manager Craig is outstanding and always communicates quickly. Should be the first place you look for storage.","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Chuck C."},{"reviewId":"93d15656-26b3-4b77-964f-94e1098049ab","range":0,"rating":5,"reply":"We are grateful for your kind words! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-16T15:46:00","review":"Very helpful.  Great facility.","source":"Google","submissionTime":"2025-09-16T00:00:00","userName":"susan k."},{"reviewId":"f5df5226-689b-4f11-b62b-c5ada88fd720","range":0,"rating":5,"reply":"We are pleased to hear Craig provided such helpful, courteous service. Thanks for recognizing our great facility!","replyTime":"2025-09-12T16:07:00","review":"Craig runs a great facility. Helpful and courteous.","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Dr. B."},{"reviewId":"bf6ea777-2e28-491a-b2ab-3cd42432a69d","range":0,"rating":5,"reply":"We are thrilled to hear you had an excellent experience with our storage company! Thank you so much for taking the time to share your feedback. We're glad you found our facility spotless, secure, and easy to access, as these are top priorities for us. It's wonderful to know that our staff was friendly and helpful, guiding you through the options to ensure you got exactly what you needed. We appreciate your recommendation and are pleased that you found our pricing fair and the whole process convenient. Thanks again for choosing our storage facility!","replyTime":"2025-09-12T16:30:00","review":"We had an excellent experience with this storage company! The facility is spotless, secure, and easy to access, which gave me total peace of mind about leaving my belongings there. The staff is incredibly friendly and helpful, they walked me through all the options and made sure I got exactly what I needed without any hassle. Pricing is fair and straightforward, and I love how convenient the whole process has been. I’d definitely recommend this company to anyone looking for reliable storage!","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Julie R."},{"reviewId":"55e07a3b-ab81-4c86-8b44-a2055a11c387","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our friendly and receptive team!","replyTime":"2025-09-11T10:34:00","review":"They and friendly and receptive","source":"Google","submissionTime":"2025-09-09T00:00:00","userName":"Marcus G."},{"reviewId":"b4332ffc-c5cc-4519-a34a-238c2b11b14f","range":0,"rating":5,"reply":"Thank you so much for taking the time to share your experience! We're thrilled to hear that Craig has been so helpful and attentive to your needs. It's wonderful to know that he takes great care of our customers, answers all questions thoroughly, and routinely checks on the units to maintain security. We're especially pleased that you feel safe storing your belongings at our facility - that's exactly the kind of environment we strive to create. Craig sounds like he's doing an amazing job, and we're grateful to have him on our team. Thank you again for your positive feedback; it means a lot to us.","replyTime":"2025-09-08T18:03:00","review":"Craig is the absolute best to work with! He takes great care of his customers and also takes the time to answer any and all questions. I have also seen him routinely checking up on units to maintain security. The first time I actually felt safe storing at a facility.","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"Mega"},{"reviewId":"74a26369-1af7-453e-bbfc-037e82db3dff","range":0,"rating":5,"reply":"We are glad to hear Craig went above and beyond to keep your belongings safe! His personal care makes all the difference.","replyTime":"2025-09-05T09:10:00","review":"Craig is amazing here. I had some stuff left out from movers and he personally took it into office and made sure it was safe until I was able to come back and put it in my unit.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Madeleine B."},{"reviewId":"ba43c4f5-a5ab-4236-be07-7792ae0c1251","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad our representative was professional and helpful, even though you found a better fit at Edna.","replyTime":"2025-09-02T08:51:00","review":"Although I did not ultimately rent storage space, the representative was especially professional and helpful. I needed space accessible for larger trucks, so selected the Edna ExtraSpace facility.","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Charles B."},{"reviewId":"7b2b846b-371b-409c-b163-7d47576c7222","range":0,"rating":5,"reply":"Thank you for the kind words about Craig! We're glad you found him knowledgeable and helpful. Happy our facility met your expectations!","replyTime":"2025-08-14T16:04:00","review":"It was a pleasure to work with Craig. He’s extremely knowledgeable, helpful, and friendly. He was upfront about costs. The facility is super clean!","source":"Google","submissionTime":"2025-08-13T00:00:00","userName":"jean b."},{"reviewId":"63ff5151-07e1-46a2-a100-5927a048476b","range":0,"rating":5,"reply":"Thank you for your review! So glad Craig made your experience awesome with us.","replyTime":"2025-08-12T16:04:00","review":"Craig is awesome","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Collier B."},{"reviewId":"9b6ce3c5-146a-47e4-9e29-4c7751e99b2d","range":0,"rating":5,"reply":"We deeply cherish your feedback! So glad Craig helped with your vehicle storage needs and made the process smooth from out of state.","replyTime":"2025-08-11T15:00:00","review":"I have dealt with Craig the store manager, i am out of state and was trying to rent a space for my vehicle to be dropped off at his location. Craig was very helpful explained for me the process and followed up with assisting renting the spaces. Thank you Craig!","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"Mostafa B."},{"reviewId":"bf223c5c-c043-4b2e-ba03-0ca999722a33","range":0,"rating":5,"reply":"We are ecstatic to hear Craig made your move-in and move-out smooth! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-05T09:59:00","review":"Craig was amazing to work with. He was helpful with my move in and move out. Very friendly and would definitely do business with him again","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Amy B."},{"reviewId":"5057095a-8771-4f9c-926e-1fc0a4910b46","range":0,"rating":5,"reply":"We are grateful Craig made adjusting spaces easy and provided great solutions for your family!","replyTime":"2025-08-03T12:31:00","review":"Craig has been very accommodating to our family, making it easy to adjust spaces and recommending solutions.","source":"Google","submissionTime":"2025-08-03T00:00:00","userName":"Brad M."},{"reviewId":"d63258d4-5e14-4183-9133-baaf23f31a6d","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Craig provided great help and easy service! Thanks for choosing us.","replyTime":"2025-08-02T07:40:00","review":"Craig was a great help getting everything set up. Easy process and great customer service.","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Matthew B."},{"reviewId":"9f380819-81e3-4568-98af-05bf740c171f","range":0,"rating":5,"reply":"We are delighted to hear about your awesome experience! Thanks for recognizing our team's great knowledge and help.","replyTime":"2025-07-15T09:36:00","review":"Awesome help!!! Great knowledge of his job!","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Susan R."},{"reviewId":"43629e35-ea86-409d-98c2-2b8997c1aac9","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Craig. Thank you for sharing your feedback!","replyTime":"2025-07-07T11:43:00","review":"Craig took excellent care of all my storage needs. Appreciate his attention to detail and outstanding customer service. Highly recommend!","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"David Y."},{"reviewId":"e175f680-6665-4fd9-ad45-63ab0b7a52fb","range":0,"rating":5,"reply":"We are delighted to hear John provided awesome customer service and handled all your requests perfectly!","replyTime":"2025-07-06T08:58:00","review":"My representative John Macari Owen provided awesome customer service and handled all my requests!","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Jermaine J."},{"reviewId":"fec938e2-1100-4ba5-9b36-f9ecf689de27","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service and fair rates!","replyTime":"2025-07-03T08:31:00","review":"Customer service has been fantastic so far and rates seem fair.","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Joshua M."},{"reviewId":"7f815f62-dfc5-4a91-88e5-b7cdc19e9093","range":0,"rating":5,"reply":"We are elated to hear about Craig's exceptional service! His dedication to helping with your Harley storage truly exemplifies outstanding leadership and customer care. Craig's willingness to stay late, ensure your motorcycle was safely stored, and even offer you a ride demonstrates the level of personalized attention we strive to provide. We're proud to have team members like Craig who go above and beyond for our customers. Thank you for sharing your experience and for your high recommendation. We truly appreciate your business and look forward to continuing to serve you with the same level of excellence.","replyTime":"2025-07-03T07:26:00","review":"I had just bought a Harley Davidson and needed it stored. Craig called me back right away to say they had a Unit available. It was 5:30 pm and they close at 6:00 pm. I said it could wait till tomorrow and Craig the Store Manager insisted on staying late so I wouldn’t have to leave my Motorcycle out all night. Craig knowing my vehicle was at Dillon Brothers still cause I had just bought the Harley offered give me a ride there when he got off work!! Wow unheard of today and he stayed till close to 7pm ensuring everything was taken care of. I have sat at the head of some large tables and Craig is a great example of what leadership and customer service are about, especially today where no one takes the time to personalize business, ExtraSpace Storage and Craig will always get the highest recommendation I can give. Thank you Craig for what you do!\nGratefully\nFmr. Senator and Commissioner\nRay Mossey","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Ray M."},{"reviewId":"44f8e1ed-ed5d-4eed-93f3-e7bc9e57b2ce","range":0,"rating":5,"reply":"We are delighted to hear Craig's helpfulness and punctual communication made your experience great!","replyTime":"2025-07-03T07:26:00","review":"Craig has been extra helpful in getting us where we need to go and extremely punctual with his communication","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Molly C."},{"reviewId":"c3b6883e-0b23-424e-8ac3-d6529e2d74b9","range":0,"rating":5,"reply":"We are delighted to hear about your fantastic experience! Thank you for recognizing our team's efforts and our clean, well-maintained facility.","replyTime":"2025-07-01T14:01:00","review":"I couldn’t be more pleased with my experience!  The staff have been beyond fantastic, the facility is outstanding. Everything is clean and well maintained and the unit we are renting is exactly what we needed. Thank you to the team for everything!","source":"Google","submissionTime":"2025-07-01T00:00:00","userName":"Mike H."},{"reviewId":"0f6b0082-1716-4014-bbda-046947584ec0","range":0,"rating":5,"reply":"We appreciate your positive feedback regarding the cleanliness of our facility and commend Craig for his attentiveness. Thank you for your recommendation!","replyTime":"2025-07-01T16:30:00","review":"Great facility. Very clean and Craig pays attention to detail. Highly recommended!","source":"Google","submissionTime":"2025-07-01T00:00:00","userName":"Mark a."},{"reviewId":"95dfd0ac-f644-4c96-bae1-0a546cc78533","range":0,"rating":5,"reply":"We are delighted to hear about our manager's attentive service! Your positive experience means everything to us.","replyTime":"2025-06-22T16:25:00","review":"The manager of the lot did come back and check on me since he noticed I was from outer town and unloading out of somebody else's unit.","source":"Google","submissionTime":"2025-06-22T00:00:00","userName":"Kenny N."},{"reviewId":"5f0fa9d5-9978-4659-b49b-5aab7b2ef5d1","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with us and Craig! Thank you for recommending Extra Space Storage!","replyTime":"2025-06-10T09:15:00","review":"We have had a unit at Extra Space Storage for about a year, and it has been a great experience! We were previously with a different company, and we were constantly frustrated with an unresponsive property manager and ridiculous rent increases quite frequently. When we made the switch to Extra Space, it has been a night and day difference! Craig is wonderful, and helps us with everything we need and always answers the phone! We recently just rented a second unit, and he was super helpful getting us the best rate possible! Definitely recommend Extra Space Storage!!","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Julia K."},{"reviewId":"73ea806f-f60c-49c2-b36b-1e0b91167cd8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thanks for noting our clean, safe space and great deals.","replyTime":"2025-06-10T18:15:00","review":"We had a good experience with Extra Store at Farnam St. They set up us with the best deal considering our needs. The space was clean and safe.","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Leticia M."},{"reviewId":"090646e7-40ba-4482-a0ef-0af391d08625","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience! Thank you for taking the time to share your feedback. We're glad our site manager was able to provide a thorough explanation of the locking mechanism and proper use of the padlock. It's important to us that our customers feel confident in the security of their belongings. We also appreciate you noting our clean facility and pest control efforts. Maintaining a clean and pest-free environment is a top priority for us. Thank you for choosing our facility, and we're pleased that you find our monthly rates reasonable.","replyTime":"2025-06-10T18:43:00","review":"Wonderful experience.  The site manager showed me how to properly operate the lock on the storage unit, and explained the why's and how of the locking mechanism.  He also went over the proper use of the padlock which I greatly appreciated.\n\nThe storage unit itself was CLEAN!  I also saw multiple traps in use for pest control.  I am not worried about my goods becoming home to various pests.\n\nA great facility with a very reasonable monthly charge.","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Patrick S."},{"reviewId":"16f0cef1-b4f6-4122-84ba-9a7f22ffc658","range":0,"rating":5,"reply":"We are delighted to hear Craig provided such helpful and knowledgeable service! Your positive feedback means a lot to us.","replyTime":"2025-06-06T14:13:00","review":"Craig was very helpful and knowledgeable!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Sharon"},{"reviewId":"34c3d6e3-375c-46a6-a8d2-fcf2a37134ed","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our easy access and service. Thank you for the recommendation!","replyTime":"2025-06-04T09:39:00","review":"Easy access, and great service! Highly recommended for anyone with storage needs!","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Ryan W."},{"reviewId":"60aa9445-9127-4c3d-b04d-32b24fbcb0df","range":0,"rating":5,"reply":"We are pleased to learn of your positive experience with Craig. Thank you for acknowledging his helpful service and commitment to our clientele.","replyTime":"2025-06-04T09:36:00","review":"Great customer service! Craig is awesome, he’s super helpful!","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Dayana R."},{"reviewId":"e7796fb6-2bc9-4b10-b4a0-5a3a4ded0123","range":0,"rating":5,"reply":"We are delighted to hear Craig has been super helpful! Thank you for the wonderful feedback about our team member's service.","replyTime":"2025-06-04T15:55:00","review":"Craig has been super helpful!","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Melanie N."},{"reviewId":"b1421283-68e1-498f-bf39-ad2fce3e59e6","range":0,"rating":5,"reply":"We are delighted to hear Craig provided excellent service explaining our policies and helping with truck access. Your positive feedback is appreciated.","replyTime":"2025-06-03T11:15:00","review":"Craig was very helpful with getting our truck in and out of the facility; explaining policies and how everything works.","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"Pam V."},{"reviewId":"93a520e5-ed4c-494a-9a1e-c92b19cfd701","range":0,"rating":5,"reply":"We are delighted to hear that John provided excellent service. Thank you for recommending our storage facility.","replyTime":"2025-06-01T08:14:00","review":"John was super helpful and kind to get me set up with my storage.  Strongly recommended.","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Kelvin D."},{"reviewId":"c92a1da9-217e-491e-b014-03a004ca3197","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our manager, Craig. We sincerely value your feedback.","replyTime":"2025-05-16T11:50:00","review":"Craig was very helpful in getting my reservation taken care quickly he answered all my questions and was very helpful.  Very easy process.","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Paul B."},{"reviewId":"c0c185e6-69ea-436b-803d-a2713b0faa27","range":0,"rating":5,"reply":"We are pleased to hear that the storage unit has been useful for your business. Thank you for sharing your feedback with us!","replyTime":"2025-05-16T09:45:00","review":"great storage unit, useful for our business","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"angelm m."},{"reviewId":"243af7be-c19f-4762-8530-6d0f595b577a","range":0,"rating":5,"reply":"We deeply cherish your positive feedback about Craig Hanneman. Thank you for sharing your great experience with us.","replyTime":"2025-05-16T09:28:00","review":"Craig Hanneman was awesome. Very professional and explained my options and contract thoroughly. Great experience.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"DEBBIE H."},{"reviewId":"0886ebd4-c3ca-4fae-bdf9-d7a278b0df3a","range":0,"rating":5,"reply":"Hi Tee, thank you for your review. We're glad our team was super friendly and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office if you need anything! \n","replyTime":"2023-08-29T08:32:00","review":"The staff was super friendly and helpful. The facility is clean and thr unit was even bigger than I expected. Everything was really easy to do online as well.","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Steven M."},{"reviewId":"30e55754-4620-4c36-bb62-0ea5bf64cfd2","range":0,"rating":5,"reply":"We're happy you had a great experience, Heaven! Thank you for being an Extra Space Storage customer. ","replyTime":"2024-10-22T11:30:00","review":"Craig is wonderful to work with. Super nice!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Heaven H."},{"reviewId":"c0c08d97-9df4-47bf-acbc-4f777cf67af7","range":0,"rating":5,"reply":"Thank you for your kind words, T Kay! We're glad Craig could assist you during a challenging time.","replyTime":"2024-10-22T12:11:00","review":"Craig has been an amazing help and has made a crazy situation so much more manageable, would recommend this storage for anyone needing a safe and secure place!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"T K."},{"reviewId":"d5373733-868b-48fd-8911-a7d779a4519a","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with Craig. Thank you for sharing your feedback!","replyTime":"2025-05-10T11:58:00","review":"That Craig guy is pretty awesome!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Joshua H."},{"reviewId":"1db47f99-d878-47eb-8ac1-689d2203bd64","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Rich Smith. We're thrilled to hear that Craig made your experience hassle-free and comfortable. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-07T09:07:00","review":"I haven't rented a storage unit for years. Craig made the process super painless, explaining every step of the way and making me feel comfortable with my decision to choose ExtraSpace Storage.","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Rich S."},{"reviewId":"14a2bdc0-8a80-47f1-9aef-1aa394b94ef4","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-22T14:22:00","review":"Clean, safe and efficient! Excellent temperature controlled storage units. We have rented from them twice and will continue to do so as needed. Highly recommend! Craig Hanneman has been great to work with!","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Pearson &."},{"reviewId":"7a348277-d0c7-4043-8fbb-025c88f7cf58","range":0,"rating":5,"reply":"Thank you for sharing your experience, Chad Morgan! We are privileged to hear that you had a great experience and found our team very helpful.","replyTime":"2025-04-19T12:34:00","review":"Great experience!! Very helpful!!","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Chad M."},{"reviewId":"8f9c68ab-fc36-4103-960f-1e1416f4125c","range":0,"rating":5,"reply":"We are happy to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-04-17T07:29:00","review":"This place is clean and the staff are very kind! I left a bag of trash the other day outside of my bay (forgot all about it) it was gone by the next morning. Thank you!! ??","source":"Google","submissionTime":"2025-04-16T00:00:00","userName":"Preston E."},{"reviewId":"1380848d-47d9-4ec3-a7a8-346e4a35bfab","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled to hear you had a seamless experience and that Craig was very helpful.","replyTime":"2025-04-15T08:03:00","review":"Had a very seamless experience. We ended up needing an extra unit on the day we moved our house and Craig was very helpful working through it with us!","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Rayza S."},{"reviewId":"211a731e-3922-43e9-b58a-a0ab4fc454f3","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great experience with us. Thank you for recommending Extra Space Storage.","replyTime":"2025-04-13T08:00:00","review":"Great smooth check in and clear communication.  Highly recommend","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"William S."},{"reviewId":"06979f66-b1b0-4454-a47b-b7b4e3dd9477","range":0,"rating":5,"reply":"Hi Tony. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig. Please email us at customerservice@extraspace.com if you need anything!\n","replyTime":"2023-05-31T08:02:00","review":"Craig truly cares about the customer and provides a smooth rental experience.  He very knowledgeable about his store and all the economical choices it provides.  The property is clean, friendly and secure.  His availability is second to none.  Thank you Craig for making a rental space so easy.","source":"Google","submissionTime":"2025-04-09T00:00:00","userName":"Tony M."},{"reviewId":"328d5494-fe5c-487e-984c-ea393577fcb0","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Craig at our Elkhorn location! We genuinely admire your kind words.","replyTime":"2025-04-09T11:34:00","review":"Craig in the Elkhorn, Nebraska location was AWESOME!! I was trying to get some temporary storage space for my mom. I called and spoke to Craig. He was so professional and helpful to my mom! Craig is a total gem!!!","source":"Google","submissionTime":"2025-04-08T00:00:00","userName":"Bunny R."},{"reviewId":"18f83919-d5bb-44a1-8e4b-2ed33375b0c5","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with us! Thank you for recommending Extra Space Storage.","replyTime":"2025-04-07T09:35:00","review":"When we sold our home we needed a place to store things until we could get settled in our new place.  Craig was very helpful getting us a unit.  If we ever had questions, he was always very accommodating in getting us answers. We would definitely recommend Extra Space Storage.","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Conni B."},{"reviewId":"087bbe13-69df-4926-968a-465ff610a6aa","range":0,"rating":5,"reply":"Thanks for your positive feedback! We are honored to have assisted you with your storage needs.","replyTime":"2025-04-05T15:15:00","review":"The assistant manager John Owen was extremely helpful. The facility is clean and quite nice.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"M P."},{"reviewId":"0e53d3ae-5a1c-4a5d-b0a1-1ac6ea6dd67b","range":0,"rating":5,"reply":"We're privileged to have Craig as part of our team! Thank you for the positive feedback.","replyTime":"2025-04-01T08:50:00","review":"Craig is the best!","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Hound L."},{"reviewId":"d2f90ad3-a286-4ad2-b8a0-4e6ac2504569","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our service.","replyTime":"2025-03-20T08:28:00","review":"Great Service! Very nice guy at the front desk.","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Ryan S."},{"reviewId":"6c9e17d3-fed5-4364-889b-23c23520c9a1","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with our store manager. Thank you for sharing your feedback!","replyTime":"2025-03-18T09:10:00","review":"Craig Hanneman The store manager was absolutely outstanding to work with! Great guy and did everything in his power to get the best pricing.","source":"Google","submissionTime":"2025-03-18T00:00:00","userName":"Jonathan B."},{"reviewId":"f314e821-2fcf-49b2-9b3c-73ae0cc35b3c","range":0,"rating":5,"reply":"We're honored to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-12T10:10:00","review":"This place is very clean and secure. The store manager, Craig Hanneman is more like a concierge because he takes care of his customers with top priority and quality. Highly recommended.","source":"Google","submissionTime":"2025-03-12T00:00:00","userName":"Moyke T."},{"reviewId":"dae6599b-f9a3-4a22-a561-178b44f5b235","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for recommending Extra Space Storage.","replyTime":"2025-03-12T14:49:00","review":"Highly appreciate the great customer service! Would recommend!","source":"Google","submissionTime":"2025-03-12T00:00:00","userName":"Christopher H."},{"reviewId":"a1c8017c-56f1-495f-91c8-50be4cdabb87","range":0,"rating":5,"reply":"We're glad to hear you had a positive experience with us. Thank you for your feedback!","replyTime":"2025-03-08T08:06:00","review":"Storage space is well kept and controlled. Shout out to Craig for working with me to get a good rate renewing my space. Easy to work with.","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Julia C."},{"reviewId":"9eddbff3-8485-4549-8405-beec4228ca05","range":0,"rating":5,"reply":"Thank you for your review! We are glad to hear about your great experience and how helpful our staff was in providing you with all the information you needed. We appreciate your feedback.","replyTime":"2025-03-05T15:54:00","review":"Great Experience and so helpful!  Gave us all the information we needed to rent a space. Place is so clean too.  I was very happy with the whole experience.","source":"Google","submissionTime":"2025-03-05T00:00:00","userName":"Amy L."},{"reviewId":"63f490f6-2a80-4b5b-a04b-976ee9414c88","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with our storage facility. Your feedback is incredibly valuable to us. Thank you for choosing Extra Space Storage!","replyTime":"2025-03-04T14:42:00","review":"I’ve had some of my things stored here for several years. In that time I always felt my things were secure from climate and theft. The staff was helpful and welcoming when I would see them while loading and unloading my unit. I would recommend this location for storing anything, especially things that you consider important.","source":"Google","submissionTime":"2025-03-04T00:00:00","userName":"Benjamin D."},{"reviewId":"5611a2f5-a68a-472b-ac1a-14fdb441424b","range":0,"rating":5,"reply":"Thank you for your positive review, James R! We're delighted that Craig provided efficient assistance and secured your desired unit quickly. We appreciate your kind words about our facility and staff, and we're glad to have met your expectations. Your satisfaction is our priority!","replyTime":"2025-02-25T09:46:00","review":"Great experience thus far! Craig was able to get me into a highly desirable 20'x10' unit in a timely manner and even stopped by while I was there once to confirm everything was going well for us. He seemed eager to assist me if I needed any help with my storage experience. Top drawer storage facility!","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"James R."},{"reviewId":"c9ad7b1a-a786-40e0-8d6a-4b430d06834c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for your feedback! We're glad that you found our units clean and easily accessible, and that you appreciated the well-maintained property. It's also wonderful to know that Craig, our property manager, was very helpful during your visit. We strive to provide excellent service and a clean, accessible storage environment for all our customers, so it's gratifying to hear that we met your expectations.","replyTime":"2025-02-25T11:27:00","review":"Our units were clean and easily accessible. This whole property is well maintained and clean. Craig, their property manager was very helpful.","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"Aneel Q."},{"reviewId":"40297501-1d7f-47dd-ac92-d345e39cdf41","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Elizabeth & Michael. We genuinely admire your positive experience at Extra Space in Elkhorn. We're delighted to hear that Craig was helpful during both your move-in and move-out processes, and that you found the space perfect for your needs. It's great to know that you felt your belongings were safe and that you found our facility clean and well-maintained. We appreciate your recommendation and look forward to serving you again should you need storage in the future.","replyTime":"2025-02-20T16:14:00","review":"We had a wonderful experience at Extra Space in Elkhorn! Craig was so helpful upon our move-in and move-out. We only needed the space for about a month and it was the perfect amount of space for what we needed. The area was clean & well taken care of and we never worried about the safety of our things. Absolutely would recommend and would use again if we ever need!","source":"Google","submissionTime":"2025-02-20T00:00:00","userName":"Elizabeth &."},{"reviewId":"fa241751-aa2d-4212-88a5-ed1c37e648a0","range":0,"rating":5,"reply":"Great to hear you had a positive experience with our service and facility. Thank you for sharing your feedback!","replyTime":"2025-02-14T15:29:00","review":"Great service!  Simple and quick rental and a clean modern facility.","source":"Google","submissionTime":"2025-02-14T00:00:00","userName":"Tim S."},{"reviewId":"4bd90861-5fc8-4607-8671-061abb387428","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear Craig was able to assist you.","replyTime":"2025-02-06T07:29:00","review":"Craig is a great guy and extremely helpful","source":"Google","submissionTime":"2025-02-05T00:00:00","userName":"Joe M."},{"reviewId":"1a229b77-5d8f-4174-894d-3f297f40f7ac","range":0,"rating":5,"reply":"We're excited to hear that Craig was a big help with your storage needs!","replyTime":"2025-02-04T13:13:00","review":"Craig was a big help trying to find solutions for my storage needs!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Tiffini S."},{"reviewId":"14785a55-f1cc-455a-b7a1-dca6efcb1145","range":0,"rating":5,"reply":"We're glad to hear that the manager was accommodating and you were able to rent your space the same day. Thank you for sharing your experience with us.","replyTime":"2025-01-15T09:59:00","review":"The manager was accommodating and I was able to rent my space and start using it the same day.","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Donna D."},{"reviewId":"9d1b658b-f309-4cdd-9a91-bd495c964083","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for recommending Whitney and Craig.","replyTime":"2025-01-15T10:23:00","review":"Whitney and Craig have been extremely helpful. I would recommend them highly!!!!","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Jerry M."},{"reviewId":"302b2fe7-70e7-4880-9d1b-e27b86c9c2ae","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with us.","replyTime":"2025-01-15T11:42:00","review":"Great service and very friendly","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Kyle H."},{"reviewId":"edf177ef-190b-46ef-abee-8f3790321776","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience, Melanie! We're overjoyed to hear that Craig was kind and helpful. If you have any more questions, feel free to reach out to us at (402) 513-0585.","replyTime":"2025-01-10T09:29:00","review":"Craig was very kind and helpful. Made sure all my questions were answered before leaving!","source":"Google","submissionTime":"2025-01-10T00:00:00","userName":"Melanie H."},{"reviewId":"dbe2df4f-2418-43fd-91aa-96bf19f2269b","range":0,"rating":5,"reply":"We are elated to hear about your awesome experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-01-10T14:10:00","review":"Awesome place","source":"Google","submissionTime":"2025-01-10T00:00:00","userName":"C"},{"reviewId":"73ead2aa-e363-42b8-af6c-675bf5fdc48b","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Craig at Extra Space Storage. Thank you for sharing your feedback! We're glad that Craig was able to make the process of finding a storage unit for your vehicle extremely easy. We appreciate you highlighting his transparency and professionalism, as these are qualities we value in our team members. Your recommendation for our Elkhorn facility is greatly appreciated.","replyTime":"2025-01-08T13:14:00","review":"Craig Hanneman at Extra Space Storage made the process of finding a storage unit for my vehicle extremely easy. After talking with all of the different storage facility options, he was the most transparent and professional. If you are looking for a storage unit in Elkhorn this is the place to go. Ask for Craig!","source":"Google","submissionTime":"2025-01-08T00:00:00","userName":"Luke M."},{"reviewId":"3d13f063-44b8-42ad-8c2a-29831830ef37","range":0,"rating":5,"reply":"We're elated to hear you had a positive experience at Extra Space Storage, Rylan! Thank you for your feedback.","replyTime":"2025-01-04T13:52:00","review":"????","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Rylan D."},{"reviewId":"6c6af6d3-2813-479f-9e75-34041ad3c1f2","range":0,"rating":5,"reply":"We're excited to hear about your great experience renting a storage unit with us! It's wonderful to know that Craig was incredibly helpful and provided thorough answers to all your questions, making the process smooth and stress-free for you as a first-time renter. We take pride in ensuring our customers feel confident in their decision, and it's gratifying to hear that Craig's care and attention to detail made such a positive impression. Thank you for recommending our reliable and friendly service to others looking for storage solutions.","replyTime":"2025-01-02T10:15:00","review":"I had a great experience renting a storage unit here! Craig was incredibly helpful and went over every detail I needed to know, which made the whole process smooth and stress-free. As a first-time renter, I had a list of questions, but Craig anticipated everything and provided thorough answers before I even had to ask. It was clear he truly cares about his customers and wants to ensure they feel confident in their decision. Highly recommend this place for anyone looking for reliable and friendly service!","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"Jessica P."},{"reviewId":"8440c437-f2e2-4448-af69-4d31ac29eb8c","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience at Extra Space Storage. Thank you for recommending our clean facility and excellent service.","replyTime":"2025-01-03T09:34:00","review":"Extremely clean facility.  Excellent service and follow-up and follow through.  Highly recommend this storage unit.","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"Burnae"},{"reviewId":"84ce1f47-2ade-4970-816f-ba19f1a76af9","range":0,"rating":5,"reply":"We're privileged to have provided you with a wonderful experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2024-12-19T12:20:00","review":"We had a wonderful experience here!  Moving in and out were both done with great customer service and support and made our tradition in moving much more efficient.","source":"Google","submissionTime":"2024-12-19T00:00:00","userName":"Karla M."},{"reviewId":"b9fed644-3719-4755-ac4a-dd8ae20098e7","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Craig at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2024-12-18T07:52:00","review":"Craig is great!!!  Very accommodating to the needs of the tenants!!!  He always has a smile and willing to help!!  Thanks Craig!! Your location is ran nice and always secure and picked up!   Thanks!!!","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Tricia T."},{"reviewId":"681c3701-6607-4bdf-859f-a6da3b00550f","range":0,"rating":5,"reply":"We're glad to hear Craig provided excellent service during your visit. Thank you for sharing your experience with us!","replyTime":"2024-12-11T11:51:00","review":"Craig was right there when we first arrived to guide us to an easier unloading entry point and walk us through the security measures they take.","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Terri O."},{"reviewId":"5ae29d8c-f600-489b-959a-9b507783a04c","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're overjoyed to hear about your pleasant experience and the cleanliness of our storage facility. Thank you for choosing Extra Space Storage.","replyTime":"2024-12-10T18:53:00","review":"Everything was clean and Craig was very pleasant with helping me navigate the idea of storage as a newcomer. Very welcoming.","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Jack D."},{"reviewId":"e4eeab06-59e7-4e41-a79e-d8bf5f36144b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Craig at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-08T10:59:00","review":"Craig is an extremely helpful person we really appreciate!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Paul M."},{"reviewId":"a45493cc-df1c-4bdd-80c9-47ea847c763f","range":0,"rating":5,"reply":"We are glad to hear that Craig was able to assist you with all your questions. Thank you for sharing your experience with us.","replyTime":"2024-12-08T11:24:00","review":"We came to see about a unit and Craig Hanneman  was very informative. He was able to answer all of our questions.","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Reginal L."},{"reviewId":"99897c7b-c0e2-417b-b79a-2fb07fe50890","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Craig at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2024-12-08T11:23:00","review":"Craig Hanneman is fantastic to work with!! It was fun chatting with him he explained everything we needed to know very well! I definitely recommend going to see him whenever you need a storage unit!!!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"KR L."},{"reviewId":"86f95902-af40-4e58-aef8-73e5dfa09e86","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Craig. Thank you for sharing your feedback!","replyTime":"2024-12-06T09:10:00","review":"Great experience with Craig so helpful!","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Shelli J."},{"reviewId":"39394fbc-78e6-40d2-8d95-0e2e26048829","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Craig Hanneman!","replyTime":"2024-12-06T08:38:00","review":"Craig Hanneman is the man to talk to, great customer service!!!!!!","source":"Google","submissionTime":"2024-12-05T00:00:00","userName":"Eddie Z."},{"reviewId":"d74cc2af-3b06-4bc4-ada8-1b66c8b3bf97","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with our service. Thank you for sharing your feedback.","replyTime":"2024-12-04T09:20:00","review":"I've had a unit here for 3 years and it's been great. Recently I was shipping a few pallets from my unit and the shipping company sent a full sized semi truck which doesn't fit past the gate. Craig was around and helped me roll three 1500lb pallets from the back row all the way to the gate and then across the street. Not the first time he's helped me out. Definitely recommended","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Matt H."},{"reviewId":"d85407e9-db09-48e7-bbbb-3fbe334ca379","range":0,"rating":5,"reply":"We're delighted to hear that Craig was super helpful and provided a lot of information. Thank you for sharing your experience with us.","replyTime":"2024-12-04T08:26:00","review":"Craig was super helpful and provided a lot of information.","source":"Google","submissionTime":"2024-12-03T00:00:00","userName":"Barbara B."},{"reviewId":"56bbb698-3392-4422-bcda-5ef695c8e77f","range":0,"rating":5,"reply":"We deeply respect your positive feedback! Thank you for choosing Extra Space Storage for your car storage needs.","replyTime":"2024-11-23T08:11:00","review":"Excellent service from Craig!  Storing my car for the 2nd time.","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Patti C."},{"reviewId":"28daa993-9f86-4241-9b0d-0ee5779b8c1d","range":0,"rating":5,"reply":"We are overjoyed to hear that Craig is amazing! Thank you for your feedback.","replyTime":"2024-11-15T08:38:00","review":"Craig is amazing!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Dustin S."},{"reviewId":"3112daa9-226d-412a-b156-bcb59e327bd2","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage in Elkhorn. Thank you for your kind words about Craig and our facility.","replyTime":"2024-11-11T09:02:00","review":"Craig is super helpful! The facility is very clean, bright and welcoming! If you need a storage unit in Elkhorn, ExtraSpace is a great choice.","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"Kevin T."},{"reviewId":"e8fb8f80-c972-4f06-9f53-0cd125a99573","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Craig!","replyTime":"2024-11-06T09:01:00","review":"Craig was so helpful today when I was in need of a new lock! Immediate help and answered all my questions. He also made it fun for my 3 and 5 year old!","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"Jasmine S."},{"reviewId":"8bed9a53-6789-479b-90f6-d4b957b2aa06","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with Craig! Thank you for sharing your feedback.","replyTime":"2024-11-02T14:03:00","review":"Craig was a very nice guy!  Had me in my storage unit in  no time.  Give him a call and he will take care of you!","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Chance W."},{"reviewId":"e8e66e02-5e57-4f0c-b785-64f08f538704","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with us.","replyTime":"2024-11-03T09:15:00","review":"He was great","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Stephanie V."},{"reviewId":"13a6aab6-0ad3-46af-b823-8f220fdc3e34","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We are ecstatic to hear that you found our customer service excellent and the unit very clean.","replyTime":"2024-10-29T08:19:00","review":"The customer service here is excellent and the unit we rented is very, very clean. Great location, meets our needs perfectly.","source":"Google","submissionTime":"2024-10-29T00:00:00","userName":"Kelly B."},{"reviewId":"29726c9e-fa58-47e8-9236-3ccb01af13bb","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback, Mitch Walterson.","replyTime":"2024-10-14T14:28:00","review":"Extra Space Storage is the best storage business in the Omaha/Elkhorn area. Craig provided outstanding assistance both when I moved my belongings in and when I was ready to move them out. I've used other storage units in Omaha, but none compare to the service and convenience here.","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Mitch W."},{"reviewId":"280a8f1f-813b-40d1-b120-03906bd185c9","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Michele Mueller. We appreciate your feedback and are glad to hear about your positive experience with Mr. Craig.","replyTime":"2024-10-12T11:56:00","review":"Mr. Craig is awesome!!! Wish more people were like him. Communication is key for us!!! We appreciate great customer service!","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"Michele M."},{"reviewId":"469b1ae3-69c3-41a9-9825-d13541eb7d69","range":0,"rating":5,"reply":"We are thrilled to hear that Craig was super helpful! Thank you for the recommendation, Dana Mueller.","replyTime":"2024-10-12T11:56:00","review":"Craig was super helpful!  Highly recommend.","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"Dana M."},{"reviewId":"210d4c9a-94c4-469c-b1c0-75baeb3e26b8","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Dave. Thank you for sharing your experience with us.","replyTime":"2024-10-07T13:52:00","review":"The team was a great help and the units are very clean.  They made the lease terms clear and their prices are very reasonable compared to other storage units.  I would definitely recommend them.","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Dave G."},{"reviewId":"ef50ec64-b6db-4b63-b73d-18b73c85e645","range":0,"rating":5,"reply":"We are pleased to hear that Craig was super helpful and kind! Thank you for sharing your experience.","replyTime":"2024-10-04T09:07:00","review":"The manager, Craig is super helpful and kind!","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Savannah F."},{"reviewId":"8a0dcafc-929f-4f69-89c3-def310940002","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Craig is very personable and knowledgeable. Thank you for sharing your positive feedback.","replyTime":"2024-10-04T12:22:00","review":"Craig is very personable and really knows what he is doing.","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"pedro H."},{"reviewId":"f8dee160-af40-43f0-ae8f-e5d6e9cab738","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Craig is dedicated to providing excellent service.","replyTime":"2024-10-03T13:09:00","review":"Craig went over the top to make sure I got what I needed.  Thanks!","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"rbvongillern"},{"reviewId":"4a7ff169-018f-4580-801d-b64211b599f4","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a great experience renting storage space with us. Thank you for sharing your feedback!","replyTime":"2024-10-02T16:02:00","review":"Very helpful, great experience renting storage space, it’s also very nice","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Lyndsay R."},{"reviewId":"0db8477c-5d09-477d-9bb5-036a6b6942bf","range":0,"rating":5,"reply":"We're excited to hear that you found our storage facility helpful and professional. Thank you for recommending us!","replyTime":"2024-10-01T17:07:00","review":"Very helpful and professional. Would recommend this storage facility to anyone!","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"matt b."},{"reviewId":"c948ffa2-afdf-4176-a15f-bdcd655a0980","range":0,"rating":5,"reply":"We are glad to hear that Craig has provided great service. Thank you for your feedback, Taylor Henne.","replyTime":"2024-10-01T17:15:00","review":"Craig has great service","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Taylor H."},{"reviewId":"4311285d-ceeb-4f11-962e-1e50c9a58fe2","range":0,"rating":5,"reply":"We are privileged to have provided you with excellent service, Melissa Cantrellell. Thank you for your positive feedback.","replyTime":"2024-10-01T17:17:00","review":"Excellent","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Melissa C."},{"reviewId":"ca29f5d7-5168-4548-903f-15a4e7e3d6dd","range":0,"rating":5,"reply":"We are overjoyed to hear about your extraordinary experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-09-30T10:27:00","review":"I normally do not do reviews but the service here was so extraordinary that a review is required.  I rented a 20x20 storage area from Extra Space Storage not being familiar with all the jargon the storage industry uses to describe their units.  The on-line form to rent the units was easy to fill out, and I received a prompt reply from Extra Space Storage both an automated reply with my unit details and a personal one from the facility.  The day I went to put items in the unit, the unit was clean, easy to access, and easy to find.  It was not however fully suited to my needs.  The next day management called me to check to see how my experience in using the unit was, and asked if there was anything they could do to make my experience better.  When I explained what I needed in a Unit, and why the current unit(s) didn't meet my needs, he immediately jumped into action and found units at other facilities along with names, locations, and phone numbers that would meet my needs.  When I removed my items that day from the 20x20 units he appeared to see if we needed any help and he was extremely accommodating and nice, something I am not used to anymore.  I would recommend Extra Space Storage on Farnam Street in Elkhorn to anyone seeking storage.  The personalized service and the drive to satisfy customers makes them a rarity in todays world","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Richard M."},{"reviewId":"81622392-5399-4e92-adb2-735ab4187834","range":0,"rating":5,"reply":"Your review is appreciated. We're glad Craig was able to assist you and provide helpful advice. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-29T08:45:00","review":"Craig was great, very helpful and knowledgeable. We had stopped at another storage company to see about renting a space but after two attempts with no one in the office, it was great being greeted by such a friendly person. Also he gave us a lot of good advice on the rental unit we finally got.","source":"Google","submissionTime":"2024-09-29T00:00:00","userName":"Eileen P."},{"reviewId":"97aa615d-74b1-4ae9-b114-85d072e36df0","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that the employees were very friendly and helpful. Thank you for your feedback!","replyTime":"2024-09-29T08:08:00","review":"The employees were very friendly and helpful.","source":"Google","submissionTime":"2024-09-29T00:00:00","userName":"Spencer K."},{"reviewId":"a5f1c6c6-fa04-4198-8276-cb2f758ad619","range":0,"rating":5,"reply":"We are excited to hear that you found our storage facility clean and enjoyed great service! Thank you for your feedback, Kelly Porter.","replyTime":"2024-09-14T14:07:00","review":"Clean and great service!\nAppreciated Craig.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Kelly P."},{"reviewId":"c3818283-5fe9-493e-8b91-73eaaa7b1298","range":0,"rating":5,"reply":"Hi Lee, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!","replyTime":"2022-05-15T19:42:00","review":"Craig is amazing!","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Lee W."},{"reviewId":"3473e29f-9e1c-484a-be25-c008cbf5a9ed","range":0,"rating":5,"reply":"Thanks for the positive feedback, Grace! We are excited to hear that Craig was nice and helpful during your experience at Extra Space Storage.","replyTime":"2024-09-11T15:48:00","review":"craig was super nice and VERY helpful! great experience!!","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Grace H."},{"reviewId":"12f173e9-e2ef-495b-a5e3-d0706c719f0b","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Allen Hager! Thank you for sharing your experience with Craig at Extra Space Storage.","replyTime":"2024-09-11T16:18:00","review":"Craig was extremely helpful and knowledgable!","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Allen H."},{"reviewId":"7e9634b5-9c53-4e83-933d-9407c4ebf95a","range":0,"rating":5,"reply":"We genuinely admire your positive feedback and are thrilled to hear about your great experience at Extra Space Storage. It's wonderful to know that our manager was helpful and friendly, showing you how to access your building and use the security features. We take pride in maintaining a clean and well-kept property, so we're glad you found your unit and the building to be in excellent condition. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-11T18:54:00","review":"I was very happy with my short experience with the storage unit. On the 1st day we met the manager who helped us quite a bit. He showed us how to access our building with our code and showed us how put the door in a locked position while we were moving our boxes in. He was very friendly. The property was well maintained and the building and our unit were very clean. I would highly recommend this place. Thanks.","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Diana A."},{"reviewId":"e09aa9bd-52f5-492e-b198-20495c57721c","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with our manager and facility. Thank you for recommending us!","replyTime":"2024-09-10T15:04:00","review":"Very thorough manager that helped me on first day with the check in process.  Very courteous.  Facility is clean and well kept up. Highly recommend.","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Bob H."},{"reviewId":"0ce9ab14-e970-441f-96d1-1a48c24de60a","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Graham West. We're glad to hear that our staff is friendly and helpful.","replyTime":"2024-09-10T17:37:00","review":"Staff is friendly and helpful","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Graham W."},{"reviewId":"06f9fd46-e7af-42b5-b258-7bfd0ad0ce93","range":0,"rating":5,"reply":"We greatly appreciate your feedback. Thank you for mentioning Jax's awesome service!","replyTime":"2024-08-30T11:49:00","review":"Jax was awesome","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Geri F."},{"reviewId":"93ab51aa-e55c-4668-88c0-35a3169140b3","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Clarence. Craig will be pleased to hear about your experience.","replyTime":"2024-08-30T15:57:00","review":"Craig did a nice job on advising me of size of storage unit I would need. Place is very clean and Craig was friendly.","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Clarence W."},{"reviewId":"4e19b564-ae01-4716-bc7b-215aa8d4535f","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Jax Weak at our Extra Space Storage location on 204th. Thank you for sharing your feedback, Ryan Doyle!","replyTime":"2024-08-30T16:06:00","review":"Stopped by and was assisted by Jax Weak. Incredibly nice lady who showed me a potential unit. She was extremely knowledgeable about the various prices and answered all my questions. Highly recommend checking out their storage units on 204th","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Ryan D."},{"reviewId":"1ce395fc-3748-4d81-9159-64b4abaa8505","range":0,"rating":5,"reply":"Thank you for the review, Carissa! We pride ourselves on having a friendly, accommodating staff and are so happy Craig was able to assist you! Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2022-05-12T10:22:00","review":"Absolutely wonderful! The manager Craig was really awesome and accommodating to the various questions and put all my nerves at ease. The price is incredible for the inside cool space. I couldn’t be happier with this choice to keep all my belongings safe and secure!","source":"Google","submissionTime":"2024-08-15T00:00:00","userName":"Carissa"},{"reviewId":"b4cb7ecb-bb9e-4161-aa3b-c42a4e051a96","range":0,"rating":5,"reply":"Your review is appreciated. Craig's exceptional service and the cleanliness of our facility are our top priorities. Thank you for choosing Extra Space Storage in Omaha.","replyTime":"2024-08-14T10:50:00","review":"Craig is phenomenal. He is really helpful. Facility is always so clean. Never an issue. This is 100% the best storage company and the best facility in Omaha","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Chris M."},{"reviewId":"f034ee06-bfdb-4248-a0ad-257fc203799e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, James! We're glad to hear that Graig was helpful and friendly.","replyTime":"2024-08-08T07:49:00","review":"Graig is awesome to work with. He’s very helpful and friendly.","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"James R."},{"reviewId":"0ac31cf8-f1c1-4fe6-b147-ea4e024191ee","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with Craig. Thank you for sharing your feedback!","replyTime":"2024-08-07T15:16:00","review":"Craig is absolutely amazing. We are moving from Louisiana and helped us with all of our options regarding the storage unit. He's definitely a star employee. Thank you for all your help.","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Shaniece F."},{"reviewId":"6e34dd2e-f496-48ff-8001-69624353fb20","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Craig! We are honored to have him as our property manager.","replyTime":"2024-08-07T16:18:00","review":"Craig is amazing!! Best property manager out there. So very helpful","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Bruce B."},{"reviewId":"61398bbe-a5e6-4337-948e-747d35282851","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great interaction with our office manager! Thank you for sharing.","replyTime":"2024-08-06T10:04:00","review":"Great interaction with the office manager today! Would recommend coming here anytime!","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Joshua W."},{"reviewId":"8db1cf56-6616-46df-9125-2949a3d0c9ad","range":0,"rating":5,"reply":"We are elated to hear about your amazing experience with us. Thank you for recommending us to everyone!","replyTime":"2024-08-06T18:03:00","review":"Amazing explanation of everything, very down to earth and honest.  Would definitely recommend to everyone!","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Lil B."},{"reviewId":"dc5a28d5-7c89-44d4-a5ee-e5a0a9868027","range":0,"rating":5,"reply":"We're happy to hear that Craig was amazing and very helpful in getting your unit. Thank you for recommending us!","replyTime":"2024-08-06T18:15:00","review":"Craig is amazing!! He was so so helpful on getting our unit. He was very honest and very helpful!! Definitely recommended!!","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Lil B."},{"reviewId":"dc91415d-b03a-47b1-ad33-1aba52db5a56","range":0,"rating":5,"reply":"Thank you for sharing! We're glad to hear you had a great experience with Craig at Extra Space Storage.","replyTime":"2024-08-04T15:22:00","review":"This facility is clean, safe, and accommodating! Craig is very knowledgeable and helpful. Our experience was great.","source":"Google","submissionTime":"2024-08-04T00:00:00","userName":"Sarah E."},{"reviewId":"492c9d6f-279f-4c30-a93e-fc1d85368480","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our staff. Thank you for recommending us!","replyTime":"2024-08-03T12:54:00","review":"All staff on site were professional and accomodating during a time of high stress for me.  While I will not be using their services for long, I would recommend them to anyone.","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Eric K."},{"reviewId":"02c94598-d602-4880-89f4-796921ef9b5f","range":0,"rating":5,"reply":"We are delighted to hear that Craig H. was helpful and that the facilities are clean and tidy. Thank you for recommending us!","replyTime":"2024-08-01T09:02:00","review":"Craig H. is great! He is always super helpful and good conversation too! Facilities are always clean and tidy. Highly recommend!","source":"Google","submissionTime":"2024-08-01T00:00:00","userName":"Tyler P."},{"reviewId":"6a604af6-6aaa-40e9-8df1-1dd992ba7911","range":0,"rating":5,"reply":"We're honored to hear about your positive experience, Tyler! Craig will be pleased to know he was helpful. Thank you for sharing your feedback!","replyTime":"2024-08-02T08:38:00","review":"Great location, Craig was helpful and informative! Awesome customer service!","source":"Google","submissionTime":"2024-08-01T00:00:00","userName":"Tyler W."},{"reviewId":"fc29b4fd-9dc7-4670-b011-48344ce47579","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Jacob! We are glad to hear that Jax was helpful and that you enjoyed the clean facility.","replyTime":"2024-07-29T08:36:00","review":"Clean facility. Jax was very nice and helpful.  Greatful to have a conversation while waiting instead of us all just staring at our screens.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Jacob W."},{"reviewId":"65a2a7a9-3698-427f-a93d-ce9b8932bed2","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with Jax and Craig at Extra Space Storage. It's wonderful to know that they both went above and beyond to ensure everything went smoothly. We truly appreciate your kind words about our customer service and facility. Thank you for taking the time to share your feedback!","replyTime":"2024-07-28T07:22:00","review":"Jaxs helped me and my husband with are storage needs and I can’t say enough positive things about her and this facility.  The customer service is top notch. We have worked with Craig and Jax and they both go above and beyond to help make sure everything is perfect.","source":"Google","submissionTime":"2024-07-28T00:00:00","userName":"Renee B."},{"reviewId":"3c5dab37-5346-4978-b87c-d5f6f1396ad6","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Pamela. Craig appreciates your kind words and is glad he could assist you in finding a suitable storage unit. Thank you for sharing your experience with us.","replyTime":"2024-07-29T08:33:00","review":"Craig was incredibly helpful. Although he didn't have a unit size that would work for our needs, he took time to locate a facility with a unit that would work for us. Craig was incredibly professional, efficient and knowledgeable. The facility was immaculate.","source":"Google","submissionTime":"2024-07-28T00:00:00","userName":"Pamela K."},{"reviewId":"fdba5714-f1fa-4e84-8564-84baf3b4ea4b","range":0,"rating":5,"reply":"Your positive experience with Craig is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2024-07-28T08:24:00","review":"Craig Hanneman was great to work with. He helped my elderly mother find the perfect unit for her and was really patient and knowledgeable. Thanks Craig!","source":"Google","submissionTime":"2024-07-27T00:00:00","userName":"Michelle D."},{"reviewId":"7c30228a-3d28-4eeb-8ce7-11f1f2f4af5c","range":0,"rating":5,"reply":"We are overjoyed to hear that Jax helped you find our storage location perfect for your needs. Thank you for sharing your experience, Thomas Dalton!","replyTime":"2024-07-25T09:03:00","review":"I've been searching for a place to store a bunch of items before a move, and Jax helped sell me on this location once I start the moving process! The place is extremely clean, spacious, and versatile!","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Thomas D."},{"reviewId":"98b7c128-f5fa-4a57-9d9f-fafe5d51e418","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at our Elkhorn location. Thank you for recommending Craig Hanneman!","replyTime":"2024-07-25T14:37:00","review":"I’ve been a customer at the Elkhorn location since it has opened.\nThe manager Craig Hanneman has always gone the extra mile. I highly recommend you contact him if you are in need of a storage unit.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Ray F."},{"reviewId":"6d01d6c1-0a45-4364-8213-289c4d4d6409","range":0,"rating":5,"reply":"We genuinely admire your positive feedback. Thank you for recognizing our great facility and management.","replyTime":"2024-07-22T14:48:00","review":"Great facility ran by great management","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Gavin H."},{"reviewId":"eaf7a64d-ecd8-46b7-99a9-99b15975ffac","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Craig at Extra Space Storage.","replyTime":"2024-07-19T10:10:00","review":"Craig is a super good guy, knowledgeable, friendly, and always more than happy to lend a helping hand.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Jody H."},{"reviewId":"06b6880d-933c-4b82-8961-01fe1bbd0164","range":0,"rating":5,"reply":"We are glad to hear that John made your experience easy at our facility. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-16T17:25:00","review":"John made it very easy to rent a storage unit, nice facility","source":"Google","submissionTime":"2024-07-16T00:00:00","userName":"Doug L."},{"reviewId":"6d68848f-790d-4335-9676-09631c326291","range":0,"rating":5,"reply":"Thank you for the kind words, Jim. We're glad our manager Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-09-11T13:02:00","review":"Excellent service from Craig. He is always there and willing to help.  He found me a great space and made it very easy. HIGHLY RECOMMEND!!!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Jim R."},{"reviewId":"300cab70-2a3d-4716-aa53-eb9b5045dc7c","range":0,"rating":5,"reply":"We're elated to hear that you found our service extremely helpful and guided. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-12T08:00:00","review":"Extremely  helpful , provided extremely well service & help , very much guided .","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"KASH E."},{"reviewId":"b7efd4f3-148a-413f-bd4d-b18fbdb08a2b","range":0,"rating":4,"reply":"Thank you for bringing this to our attention. We have noted your concerns and appreciate your feedback. We understand your hesitation with potential rate increases, and we do our best to keep our prices competitive and offer a variety of storage options to meet the needs of our customers.\n\nWe are always looking for ways to improve our services, and we appreciate your input. If you have any further questions or concerns, please do not hesitate to contact us.","replyTime":"2024-06-03T18:30:00","review":"If you are okay with the sudden rate increase whenever corporate decides it’s time to make people pay this is the place for you! You’re not locked in at a single rate unless paid up front for 12 months. Craig Hanneman was soooooo helpful, and honest, but unfortunately for me I’m not willing to gamble the dice and what if my storage rates go up. I’m not looking to have to pack up again and move in 4 months. I would recommend this location to everyone. Craig showed me around and the facility is spotless! I just needed several units (3) and I wasn’t willing to gamble on what if my rates increase! Thanks again Craig. I know the prices aren’t your doing.","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Cameron L."},{"reviewId":"e74e859e-e92e-4f50-85af-03b2a010b076","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Craig!","replyTime":"2024-06-01T09:31:00","review":"Craig was awesome, super helpful!!","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Big C."},{"reviewId":"84cf48c8-9178-4ff7-8f9e-beb74c244937","range":0,"rating":5,"reply":"We deeply respect your kind words about our storage facility. Craig is truly dedicated to providing excellent service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-29T14:32:00","review":"I have nothing but good things to say about this storage facility. Craig has been super helpful!","source":"Google","submissionTime":"2024-05-29T00:00:00","userName":"Ryan S."},{"reviewId":"774dd910-4a5f-4c08-aa17-09af4732b49c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that our summer storage option worked out well for you after moving out of your college apartment. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-25T12:20:00","review":"Great summer storage offering after moving out of college apartment.","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Zoe Z."},{"reviewId":"696793af-91e9-4020-a722-c5fea9c41be5","range":0,"rating":5,"reply":"Hi Jamel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lia! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-09-22T12:54:00","review":"Lia was amazing showed me everything that I needed to know, walked me around and it’s a very nice storage area. I also liked how it was so easy I paid online walked in for the tour and I was out of there. Thanks for the great experience lia","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Jamel W."},{"reviewId":"d36130cf-3a4e-4656-8ec8-0b40c1a2e739","range":0,"rating":5,"reply":"We are glad to hear that Craig Hanneman was nice. Thank you for the positive feedback!","replyTime":"2024-05-20T11:36:00","review":"Craig Hanneman is nice .","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Evelyn L."},{"reviewId":"a43bbec6-5278-41e3-9c6c-c358f2a2295e","range":0,"rating":5,"reply":"We are pleased to hear that you found our facility easy to work with and that our staff were helpful. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-13T13:12:00","review":"They were so easy to work with, signing up and managing payments were very simple, and the staff were incredibly helpful! The facility is kept very clean and I always felt safe going to the storage unit.","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Bailey P."},{"reviewId":"64d75129-e970-438c-8a38-233d72e98202","range":0,"rating":5,"reply":"Thanks for the positive feedback, Ben! We greatly appreciate your kind words about our customer service and the cleanliness of our units. We're glad we could help you find the right size unit. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-11T14:22:00","review":"Varry helpful on selecting unit size, Custer services is excellent.\nUnits are clean and well maintained.","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Ben L."},{"reviewId":"c74542e8-faf3-49bb-8387-256583cc1731","range":0,"rating":5,"reply":"Thank you for the kind words, Wesley! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n\n\n","replyTime":"2024-05-11T14:37:00","review":"Nice contact and fast service","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Wesley S."},{"reviewId":"e6d842a5-3648-45b9-8579-506daa20f9c3","range":0,"rating":5,"reply":"Hi Tim, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-05-10T08:23:00","review":"Extra Space in Elkhorn is a Great Facility & Craig, the site manager, has been extremely helpful! After shipping my household belongings from AZ in two Units shipping containers  I needed bays for long term storage, I chose Extra Space. Craig made sure to assign me two bays close to where the containers could be dropped off on the lot to be unloaded. His doing so was a HUGE help saving a ton of steps and time! Craig also assisted me with the Units shipping containers pick up and continues to be very accommodating. With all the storage options out there I made the right choice choosing Extra Space in Elkhorn. Thank You!","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"Tim R."},{"reviewId":"e8474769-b4bc-49bf-a916-7e679d99dbf8","range":0,"rating":5,"reply":"Hi Chad, thanks so much for your review! We are thrilled to hear your experience with Craig was positive. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-25T09:50:00","review":"Clean facility, easy to get in and out, and Craig was great to work with!","source":"Google","submissionTime":"2024-04-24T00:00:00","userName":"Chad K."},{"reviewId":"2702914d-c925-435d-99ee-28cfd1091d57","range":0,"rating":5,"reply":"Hi Olivia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-04-22T12:30:00","review":"Excellent experience. The unit was perfectly clean, and the customer service was exceptional! The office made everything simple and straightforward! Will definitely recommend ExtraSpace Storage to friends and family. Thank you!","source":"Google","submissionTime":"2024-04-21T00:00:00","userName":"Olivia M."},{"reviewId":"856a65f9-ee03-4dbf-ab23-bfead0d887b4","range":0,"rating":5,"reply":"Hi Rebekah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-22T10:40:00","review":"We didn’t know how the process worked or what to expect with renting a storage unit but Craig at 204th in Elkhorn made us feel welcomed and cracked some joke that got us all laughing! We are really glad that we chose Extra Space and got to meet Craig. He explained everything about how it all works and answered all of our questions. He made us feel confident about leaving our stuff in their units and reassured us of any worries. If you are contemplating on renting here, I highly suggest coming to this location if you can and ask for Craig.","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Rebekah C."},{"reviewId":"76bb98ef-e58a-4b09-9e1a-963efa8815e3","range":0,"rating":5,"reply":"Thank you for the kind words, Elliette. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-04-22T08:02:00","review":"Craig is awesomeness","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Elliette N."},{"reviewId":"d4f40d90-74be-4c0a-8d86-87095f207271","range":0,"rating":5,"reply":"Hi Molly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-20T09:17:00","review":"Extra Space Storage on Farnam St is a great storage facility.  Easy to get in and out of there and it’s always clean. Craig, the manager at this facility, has been great to work with. Goes the extra mile to help customers.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Molly W."},{"reviewId":"d0fb6991-fdc0-46f3-91ec-7ed431b5adf1","range":0,"rating":5,"reply":"Hi Jordan, thank you for your review! We're so happy to hear that your experience with Craig and the cleanliness of the facility has been positive! Stop by our office if you need anything in the future.","replyTime":"2021-04-08T19:12:00","review":"Great facility. Very clean. Craig, the store manager, is extremely helpful and easy to work with! Would recommend","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Jordan C."},{"reviewId":"7ecde8fe-3802-4caa-b5fe-7eb6a3fd9df9","range":0,"rating":5,"reply":"Thank you for the kind words, Ryan! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-18T09:28:00","review":"Great place jax gave great service","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Ryan O."},{"reviewId":"3a4ac034-72ec-437f-a188-866e07f86ede","range":0,"rating":5,"reply":"Thank you for the excellent rating, Bailey! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2024-04-17T09:11:00","review":"Fast and easy! Booking online gave a nice discount too. Super clean facility and units","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Bailey B."},{"reviewId":"fdf83b8a-1b3f-49eb-bf6e-d9849e2ae9e7","range":0,"rating":5,"reply":"Hi Martha, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-04-06T09:29:00","review":"I have used Extra Space Storage for the last 2 years. I had both an indoor climate controlled and outside unit. I always felt my belongings were safe and secure. The entire facility is very clean and well kept. The on site manager Craig is always kind and helpful. I have told many friends about what a great place it is and will definitely use them again in the future!","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Martha A."},{"reviewId":"77243428-7832-4dab-bdaa-d08a9f1c9cf2","range":0,"rating":5,"reply":"Hello, Julie. Thank you for the review. We're so glad Lia could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-04-02T07:09:00","review":"Awesome place for your extra things!  Craig is extremely helpful with any questions you may have.","source":"Google","submissionTime":"2024-04-02T00:00:00","userName":"Julie N."},{"reviewId":"04eafd25-6398-4dcf-aa99-b8c13313a04c","range":0,"rating":5,"reply":"Thank you, Ismail! We know how important keeping your belongings clean and safe are. Don't hesitate to reach out if you ever see something that doesn't meet your standard!","replyTime":"2024-03-31T13:25:00","review":"Facility was highly recommended by our friend. It is very clean and easy to use. Jax made the process smooth and convenient. Everything was ready to go when we arrived. Highly recommend the \"Extra Space Storage\".","source":"Google","submissionTime":"2024-03-31T00:00:00","userName":"Ismail H."},{"reviewId":"77696cd6-a4f4-4990-9b46-ebb068085483","range":0,"rating":5,"reply":"Thanks, Leslie! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (402) 513-0585 if you ever need anything.","replyTime":"2022-07-21T18:09:00","review":"I rented online but when I got there, Craig was super helpful my first time on property. Walked me up to my unit and helped me find my way around.","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Leslie M."},{"reviewId":"0e987f08-6c94-4ad9-a21f-4dd62d558239","range":0,"rating":5,"reply":"Thank you for the review, Becki! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-28T11:36:00","review":"Utilized the facility for a short term storage need and found the staff to be very accommodating and friendly. The premise is well maintained and the space rented was clean and secure! Would rent here again if I had storage needs.","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Becki K."},{"reviewId":"52902217-3af1-49b4-af41-4a4d67d50b88","range":0,"rating":5,"reply":"Hi Nova, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jax! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-26T09:37:00","review":"I've been shopping around for a new storage unit and talked to Jax about potential pricing. She was super sweet, compassionate, and incredibly knowledgeable! Once I have all my ducks in a row, I will be opening an account with Extra Space Storage ?? I look forward to seeing Jax for all of my future inquiries~","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Nova"},{"reviewId":"c99f01ea-b96e-43b1-9b3a-e58e9468e8a6","range":0,"rating":5,"reply":"Hi Ashley, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-25T10:09:00","review":"Amazing experience with Craig. Very friendly and knowledgeable and walked us through everything we needed to know.","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Ashley V."},{"reviewId":"6a552ad1-ab58-4a5b-9499-619d824a0257","range":0,"rating":5,"reply":"Thank you for the kind words, Shelly. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-03-25T12:08:00","review":"Craig was very helpful and helped make our experience wonderful!","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Shelly J."},{"reviewId":"c1a21b48-f8cd-4a5a-9dc9-65156a57015f","range":0,"rating":5,"reply":"Hi Bob, thanks so much for your review! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience  with Craig. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-14T10:00:00","review":"Craig, the manager, was very helpful in explaining the process and the various options available. He was professional, polite, and very easy to work with. His professionalism made the entire process easy to complete. He conducted a brief tour of the facility and explained how everything worked. He also had me physically perform the necessary steps to access the storage unit so that I would not have any issues in the future. I would recommend Craig and Extra Space Storage.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Bob B."},{"reviewId":"3468db1d-0d60-4b79-a521-c3ee370fba7c","range":0,"rating":5,"reply":"Thank you for the excellent review, Mark! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage!","replyTime":"2022-10-17T18:53:00","review":"Quick and easy! Craig was knowledgeable and helpful.","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Mark B."},{"reviewId":"b380737e-a233-4393-939a-dc0b937c18d5","range":0,"rating":5,"reply":"Thank you for the kind words, Kelley. We're glad Jax was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-03-11T11:53:00","review":"Everyone is so nice and accommodating!! The storage facility is so clean and easily accessible. Love this place! Jax is so polite and helpful!!","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Kelley M."},{"reviewId":"eb350a64-05a4-4bef-b715-9457e489b85f","range":0,"rating":5,"reply":"Thank you for the kind words, Chelsea. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-02-21T09:23:00","review":"Very pleased with my experience! Craig was extremely helpful, polite and knowledgeable. The process was quick and seamless. And I feel very comfortable storing my belongings here.","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"Chelsea N."},{"reviewId":"7687cc4b-3875-4f4e-b167-f9485bf912bc","range":0,"rating":5,"reply":"Hi Mark, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-02-16T12:10:00","review":"Craig was very helpful with the rental process.  Started the rental process online, completed on site.  Facility is very clean, well lit and accessible when needed.","source":"Google","submissionTime":"2024-02-16T00:00:00","userName":"mark d."},{"reviewId":"29e008f5-a93b-4352-b637-27bfd0766da6","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words Tina. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-08T08:29:00","review":"Large unit, good price. Storing things from my house in a different state before I can move into my new house here. Very large units for a reasonable cost for the initial two months at least (I'm only using mine for that long). Friendly helpful staff and dollies to move your boxed into unit are available.","source":"Google","submissionTime":"2024-02-08T00:00:00","userName":"Tina K."},{"reviewId":"b743679e-e84f-4ebe-b778-1fa1155a2a9f","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Scott. We're committed to being your go-to stop for all your local storage needs! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please call us at 888-storage if you need further assistance with your storage needs. ","replyTime":"2024-02-08T08:12:00","review":"This place is awesome! Great prices, clean, and simple online process. If you need assistance they are very helpful and professional. Used them here and in Florida and they are great!","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Scott B."},{"reviewId":"e8d89199-12e6-4080-9854-ce6212fe11d0","range":0,"rating":5,"reply":"Thank you for the review, Friendlypawperz! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-02-05T10:25:00","review":"The whole place is hospital clean. The gentleman I spoke to on the phone was very attentive and answered all my questions. Very impressed with this place!","source":"Google","submissionTime":"2024-02-04T00:00:00","userName":"friendlypawperz"},{"reviewId":"6176ed36-5342-426b-af80-eef7276e9c8a","range":0,"rating":5,"reply":"Thank you for your 5-star review, Mason. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-03T09:39:00","review":"Very modern tech and friendly environment","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Mason F."},{"reviewId":"33666291-1756-4ec4-863f-778dae5ffacc","range":0,"rating":5,"reply":"Thank you for the review, Nemo! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-03T09:30:00","review":"Very kind & helpful","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Nemo"},{"reviewId":"4b8e6e7e-f470-4c71-8817-3be828dbd604","range":0,"rating":5,"reply":"Hi Sherrye, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-02-03T10:04:00","review":"Great experience! The facility is top-notch and the customer service is superb!","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Sherrye H."},{"reviewId":"02858932-ecd4-4e7a-9052-1ba3db5620c9","range":0,"rating":5,"reply":"Hi Scott, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-02-02T12:38:00","review":"Nice secure clean place.  Prices fluctuate so want to prepay.   Refunded if terminated early.","source":"Google","submissionTime":"2024-02-02T00:00:00","userName":"Scott F."},{"reviewId":"8ac6b4ee-7306-4e33-acd7-d2f2b9078af7","range":0,"rating":5,"reply":"Hi Leah, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-01-31T09:13:00","review":"I highly recommend this company and this location, specifically! Very clean, safe, space to store your things. There are cameras all over to ensure safety and this is so comforting. The manager, Craig is on site daily and is incredibly helpful! He is so kind and was able to really work with me on a last minute move and is always willing to help you out whatever way he can! I","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"Leah T."},{"reviewId":"b7398584-c06a-4349-913e-7a88218d353a","range":0,"rating":5,"reply":"Thank you for the kind words, Amy. We're glad Craig was amazing to work with and extremely accommodating! We're so happy to hear that your experience with the cleanliness of the units has been positive! Security is our top priority and we appreciate that you have trusted us with your belongings! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-01-26T16:01:00","review":"Craig was amazing to work with and extremely accommodating!  Units are clean and available in several sizes. Safe and secure access with parking at the entrance with Dollies readily available.","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Amy V."},{"reviewId":"8aa527f8-d781-476d-a631-d49bbc22b292","range":0,"rating":5,"reply":"Hi Scott, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-01-23T09:32:00","review":"It was easy to reserve a space online and the customer service was excellent!","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"Scott V."},{"reviewId":"70c20ae0-78b5-4bf1-943b-c6ab9bcc0309","range":0,"rating":5,"reply":"Hi Alan, thanks so much for your review! We are thrilled to hear your experience with Craig was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-01-20T10:02:00","review":"Awsome customer service. Craig explained me everything in the contract and promotions as well.  Highly recommended. ????","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Alan V."},{"reviewId":"cc51e429-8814-42a2-8d37-28b407467a3c","range":0,"rating":5,"reply":"Thank you for the kind words, J.. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-01-17T09:54:00","review":"Craig is fantastic & is ALWAYS here cleaning & organizing.  Thank you for all your assistance over the years.","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"J. C."},{"reviewId":"96239b1e-2c4e-4556-a715-815abe6cbec5","range":0,"rating":5,"reply":"Hi Patrick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2024-01-17T13:22:00","review":"Signing up for a storage space on line was very easy and when we went to look at the space we are renting, John the assistant store manager, was very friendly and business-like.","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Patrick C."},{"reviewId":"80027097-b298-4c57-878e-b3674e84393c","range":0,"rating":5,"reply":"Thank you for your feedback, Frank! Providing renters with clean and secure facilities is our top priority. We're glad Craig was able to meet your storage needs. If you have any questions, let us know at 888-storage.","replyTime":"2024-01-15T09:51:00","review":"Fantastic, very clean facility, secure and the apps software is easy to use. Manager Craig is extremely friendly and helpful!","source":"Google","submissionTime":"2024-01-13T00:00:00","userName":"Frank S."},{"reviewId":"df72cfd0-a3ce-4c5e-9e1a-6c1f716d0f57","range":0,"rating":5,"reply":"Thank you for the kind words, Eliese. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2024-01-10T15:11:00","review":"Craig at the desk was very professional and kind! The space was super tidy and Ifelt safe storing all of my stuff here! Thanks Craig!","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Eliese U."},{"reviewId":"0a8ab748-2ceb-4b27-b0e6-44b10eff4332","range":0,"rating":5,"reply":"Hi Carolyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-10T15:28:00","review":"Craig has been wonderful to work with. He is prompt to answer questions and very resourceful to match my needs.","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Carolyn T."},{"reviewId":"8443e140-c64a-475e-9e75-e383d4ef6c65","range":0,"rating":5,"reply":"Thank you for your review, Anton! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-04T09:42:00","review":"Amazing facility. Easy to access, clean, secure, and excellent customer service. Highly recommend!","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"Anton K."},{"reviewId":"5d2a4985-5149-4979-a18f-750c759d8eaf","range":0,"rating":5,"reply":"Hi Jason, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2023-12-21T09:16:00","review":"Inexpensive,  friendly and easy to use. Great experience as we transitioned homes over 5 months.","source":"Google","submissionTime":"2023-12-20T00:00:00","userName":"Jason K."},{"reviewId":"ac916d80-af45-43a3-a4cd-f8d45d580b9a","range":0,"rating":5,"reply":"Thank you for the review, Michael! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-21T09:50:00","review":"Very helpful! Answered all questions and met needs! Went over all options for rental as well to find what I need!","source":"Google","submissionTime":"2023-12-20T00:00:00","userName":"Michael K."},{"reviewId":"d2bbfb6e-751d-4d1a-b134-902dc93764cc","range":0,"rating":5,"reply":"Hi Seth, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-19T09:24:00","review":"Needed a unit for a month for moving purposes, and these guys had the best deal! Craig is awesome and will work with you for whatever short-term or long-term storage needs you have. He cares about his customers and will work with you to your make the process quick, painless and convenient!","source":"Google","submissionTime":"2023-12-18T00:00:00","userName":"Seth V."},{"reviewId":"71d1967a-0bf1-442a-bc7b-ab55846d1a5a","range":0,"rating":5,"reply":"Hi Tanner, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2023-12-18T07:47:00","review":"We are loving using Extra Space Storage! The staff is very friendly, attentive, and helpful with any questions or concerns you might have. The units are extremely well cleaned and well kept.","source":"Google","submissionTime":"2023-12-17T00:00:00","userName":"Tanner a."},{"reviewId":"09fca398-c2e6-429b-83cc-91cafb5b6170","range":0,"rating":5,"reply":"Thank you for the excellent rating, Lee! We're happy John was able to provide a smooth rental experience. We are available at 888-storage whenever you need us!","replyTime":"2023-12-04T09:19:00","review":"John was fantastic in helping me when I really needed it!","source":"Google","submissionTime":"2023-12-03T00:00:00","userName":"Lee F."},{"reviewId":"d524f968-4f31-4062-a5a2-62bebfdb7f76","range":0,"rating":5,"reply":"Hi Lynne, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-04T13:07:00","review":"Was a very easy experience, John was exceptionally helpful and the unit is very clean and well kept.","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Lynne W."},{"reviewId":"b698979b-1f64-4121-a980-782ab70076f0","range":0,"rating":5,"reply":"Hi Jeffrey, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-20T10:55:00","review":"Got my second storage unit and Craig was very helpful getting me the information I needed and the second storage unit close to our other one. Thanks","source":"Google","submissionTime":"2023-11-19T00:00:00","userName":"Jeffrey H."},{"reviewId":"7fae6022-b704-4d4c-ad9f-981eca533524","range":0,"rating":5,"reply":"We appreciate the review, Elena! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2023-11-15T18:13:00","review":"Best customer service!","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Elena K."},{"reviewId":"0a809b1a-732a-4617-8f2c-380c04a41a36","range":0,"rating":5,"reply":"Hi Jayne, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-13T13:22:00","review":"Very organized place and very clean. Great service as well while setting up the storage unit. Craig gave us a ton of information and when a unit became available for what we needed, he called right away. Best storage unit experience!","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Jayne R."},{"reviewId":"c91fc21e-fe25-4e9e-a90d-260bbfad4098","range":0,"rating":5,"reply":"Hi Susan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lia! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-13T12:05:00","review":"When we arrived the office was locked, so we called the number for the attendant on the grounds. I thought it might be awhile, maybe even time for a nap. But Lia arrived immediately and let us inside with a big smile. She quickly dispatched all my administrative needs. The building itself was, as always, clean and bright with a nice guest bathroom. Thanks so much. I am very satisfied.","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Susan S."},{"reviewId":"1deab824-1e7b-4c99-b051-9f0e99fdb800","range":0,"rating":5,"reply":"Thank you for your kind words, Shelia! We're thrilled to hear that your husband had a positive experience with our team. We strive to create a welcoming and friendly environment for all our customers. If you ever find yourself in need of storage space in the future, please don't hesitate to reach out to us. We appreciate your feedback and hope to serve you in the future.","replyTime":"2023-11-09T14:08:00","review":"Hello. I meant to review this company in June, my apologies. My husband was meeting someone for a FB swap pick up. He had to wait a little bit and chatted with the person working. He said that you were the nicest and most welcoming people. When the couple came to get the chair he was getting, you knew them well. There was a story to the chair and importance. For a storage facility to know their tenants that well, reminds of a small town. Anyway, he said that this is a great place and if we lived closer, we would use it.","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Shelia K."},{"reviewId":"18b37da9-c8e6-4181-a4ba-fd33cfe85d5a","range":0,"rating":5,"reply":"Thank you for the kind words, Jason. We're happy to hear that Craig is always helpful and courteous! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-11-03T14:26:00","review":"The mgr Craig H is ALWAYS helpful and courteous.  We’ve rented units here for over 5 years now and couldn’t ask for a better place to store our belongings.  Highly recommend","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Jason H."},{"reviewId":"91b47508-5244-433e-9674-4e59311e7238","range":0,"rating":5,"reply":"Hi Trevor, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-01T15:21:00","review":"Craig is the absolute best. You have a lot of storage options out there especially in this area but the manager here Craig is going to do everything that he can to take care of you! Craig is the reason we love it here!","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Trevor F."},{"reviewId":"00ca90ed-5d34-4b09-be82-c6b2e53e3722","range":0,"rating":5,"reply":"Hello, Jacob. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-11-01T16:34:00","review":"Overall a great storage place. Lots of options to fit your needs. The manager Craig is great and extremely helpful!","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Jacob H."},{"reviewId":"3162f782-6b88-4003-a822-162e4e64e508","range":0,"rating":5,"reply":"Hi Jeffrey, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-25T14:20:00","review":"Craig Hanneman has taken very good care of us.","source":"Google","submissionTime":"2023-10-25T00:00:00","userName":"Jeffrey G."},{"reviewId":"7e7499f2-1b9a-4d0d-a85f-9be14bf6d930","range":0,"rating":5,"reply":"Hello, Chris. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-10-25T15:52:00","review":"Craig was very helpful and efficient!","source":"Google","submissionTime":"2023-10-25T00:00:00","userName":"Chris J."},{"reviewId":"2b8e15d0-c3a5-44e1-8093-4518db410f1f","range":0,"rating":5,"reply":"Hi Jeni, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lia! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-23T14:49:00","review":"I had an amazing experience w/ Lia Washington. She was knowledgeable & extremely helpful. It was pleasure to work w/ her.","source":"Google","submissionTime":"2023-10-23T00:00:00","userName":"Jeni T."},{"reviewId":"6060ad3b-e25f-4359-9090-25672a814f1b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ed. We are glad Craig was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-10-16T12:01:00","review":"Craig was awesome.  Great customer service.","source":"Google","submissionTime":"2023-10-16T00:00:00","userName":"Ed C."},{"reviewId":"bf92d57b-fc7f-4cf8-bcff-2537e333fbc2","range":0,"rating":5,"reply":"Thank you for the excellent rating, Bonechip67! Don’t hesitate to reach out if you need anything!","replyTime":"2020-10-06T22:20:00","review":"He was very helpful and made the renting experience enjoyable!","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"bonechip67"},{"reviewId":"61d02752-d8f8-4c2f-b016-062b361c70e6","range":0,"rating":5,"reply":"Hi Bill, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-04T09:26:00","review":"Craig is awesome, if you're looking for storage, you couldn't find a better person to take care of you! He took fantastic care of us and even moved our appointment up on 30 minutes notice to get us set up and moved in with a last minute schedule change.  The facility is extremely clean and well kept, couldn't ask for better!","source":"Google","submissionTime":"2023-10-03T00:00:00","userName":"Bill M."},{"reviewId":"88483ba7-e708-47f9-a4b9-906c4415074a","range":0,"rating":5,"reply":"Hi Sophia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2023-09-19T11:04:00","review":"Very helpful! Signing up was easy and I’m looking forward to “moving in”.","source":"Google","submissionTime":"2023-09-19T00:00:00","userName":"Sophia W."},{"reviewId":"eb2c0abf-8467-4a16-8521-f24527b1c8bc","range":0,"rating":5,"reply":"Thank you for the review, Amy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2023-09-14T10:38:00","review":"Great customer service.  Accommodating and helped me with all my storage needs.","source":"Google","submissionTime":"2023-09-14T00:00:00","userName":"Amy E."},{"reviewId":"e2bf64a1-dbc6-4fe9-a7d9-8d86cc6e01bd","range":0,"rating":5,"reply":"Hi Talen, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-09-11T10:31:00","review":"Very professional, clean location. Staff was incredibly helpful! Would highly recommend!","source":"Google","submissionTime":"2023-09-11T00:00:00","userName":"Talen K."},{"reviewId":"992956f5-8de5-46f4-9748-1acbddf23dac","range":0,"rating":5,"reply":"Thank you for the review, Dave! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-09-09T09:05:00","review":"Very thoughtful and knowledgeable manager. Very clean facilities.","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"Dave G."},{"reviewId":"b6f0b4dc-86e2-41fa-bbd7-5230db7073bf","range":0,"rating":5,"reply":"Thanks, Justina! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Craig was able to provide that for you!  We're so happy to hear that your experience with the cleanliness of the facility has been positive. Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-09-01T14:42:00","review":"Nice clean facility. Craig was very helpful helping us with a unit we just purchased! Hope to do business with them again!","source":"Google","submissionTime":"2023-09-01T00:00:00","userName":"Justina G."},{"reviewId":"7213655a-22fe-4a54-9edf-e63e4894afc1","range":0,"rating":5,"reply":"Thank you for the review, Brittney! We pride ourselves on having a friendly, accommodating staff and are so happy Lia and Craig were able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-08-26T10:52:00","review":"Great experience renting so far. Lia and Craig have been more than helpful!","source":"Google","submissionTime":"2023-08-26T00:00:00","userName":"Brittney L."},{"reviewId":"26976408-2844-492e-a2db-0341c6376cdd","range":0,"rating":5,"reply":"Hi Bre, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-08-26T14:27:00","review":"Craig was professional, helpful and knowledgeable! He made the experience quick and easy, would highly recommend using Extra Space Storage.","source":"Google","submissionTime":"2023-08-26T00:00:00","userName":"Bre J."},{"reviewId":"c65b11fb-08db-4639-aae9-3c904ecf88a1","range":0,"rating":5,"reply":"Thank you for your review, Scot! Providing renters with clean, secure, and climate-controlled facilities is our top priority. We're glad we were able to meet your storage needs and are glad Craig was great to work with. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2023-08-24T10:15:00","review":"We just began renting climate controlled space last week. Very clean place. Hours of access are great. It is a very secure unit, but easy to get in and out of with. Craig is fabulous when it comes to customer service. He really seems motivated to serve our needs.","source":"Google","submissionTime":"2023-08-24T00:00:00","userName":"Scot T."},{"reviewId":"13977688-836d-425c-b092-b0147239f6c8","range":0,"rating":5,"reply":"Hi Joni, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-08-23T14:38:00","review":"Craig was fantastic to work with!  Got us the size we needed based on his recommendation and the location is perfect for our purposes.  Very friendly and the place is very clean and well kept.  It’ll be perfect for our use.  Thanks Craig!!!!!","source":"Google","submissionTime":"2023-08-23T00:00:00","userName":"Joni P."},{"reviewId":"b4f71c93-56ee-43d8-84f7-423bb16edac6","range":0,"rating":5,"reply":"Providing a top-notch experience for our customers is our priority, and we're glad that we could meet your expectations. We appreciate your recommendation and are honored that you would choose us again for your storage needs in the future. It's also fantastic to hear that Craig provided outstanding service and was accommodating during your move. We will make sure to pass along your kind words to him. We want you to know that we are here to assist you with any further storage needs at 888-storage! ","replyTime":"2023-08-10T15:20:00","review":"I was extremely satisfied with the security and how clean the storage units and the facility in general.  I would highly recommend and will use next time I am in need of storage.  Top notch in my opinion.  Also, Craig provided outstanding service when needed. Twice, I had to reschedule my move and he was very accommodating and explained the process once my move was finally finalized.  Thank you Extra Space Storage!","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"Sandy"},{"reviewId":"59565e10-0df6-4ae5-a17f-52f896cac1f5","range":0,"rating":5,"reply":"Hi Justice, thank you for your review. We're glad Lia was super helpful and made things super easy! Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-08-08T10:22:00","review":"Lia was super helpful and made things super easy! I think i was out of there within 15 min with everything all taken care of l!!","source":"Google","submissionTime":"2023-08-07T00:00:00","userName":"Justice G."},{"reviewId":"9d037978-f00e-4cfd-a975-c4d815abd68a","range":0,"rating":5,"reply":"Hi Matthew. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!\n","replyTime":"2023-07-27T09:39:00","review":"We recently moved from out-of-state to Elkhorn. We had to stay in a rental for a month and a half, as such we needed a place to store the majority of our household items. Craig was always there to answer questions and take care of us. He was able to get us the best rates possible and even saved us some money. The area was always clean, patrolled, and there are security cameras throughout the facility. If we need local storage ever again, this will be my go-to spot for sure.","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Matthew C."},{"reviewId":"9fdcda4d-f965-4560-bfb4-bc9476daa9a1","range":0,"rating":5,"reply":"Hi Robert, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-07-27T11:43:00","review":"This is a wonderful place to store all things when moving or need extra space for storage.  Storage units are very clean inside and outside.","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Robert W."},{"reviewId":"768573ce-619e-4da1-9606-dcf4ef1deabb","range":0,"rating":5,"reply":"Thanks, Shannon! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2023-07-27T16:26:00","review":"Great facility with excellent service!","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Shannon S."},{"reviewId":"b9243948-c4d4-4d9a-8c67-7d2ba964d2d8","range":0,"rating":5,"reply":"Hi Lori, Thank you for taking the time to leave your feedback! We think Criag is great too, and are thrilled to hear that you had such a positive experience renting with him!  If you ever need any help with your rental, come by the office or call us at 888-storage.","replyTime":"2023-07-26T17:21:00","review":"I hope ExtraSpace realizes their good fortune in having Craig Hanneman as Store Manager!  Not only is he personable, friendly, and helpful, he truly goes the extra mile to recognize and know his customers!  What a gem!         Lori Murante","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Lori M."},{"reviewId":"7e9c6cd9-3039-4a10-b7d5-829fd444041a","range":0,"rating":5,"reply":"We understand how important it is to have clear communication and accurate information during this process, and we're glad we were able to meet your expectations. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out to us at (402) 513-0585. We're here to help. Thank you for choosing Extra Space Storage. \n\n","replyTime":"2023-07-23T09:32:00","review":"Working with this place for an upcoming move from another state was a breeze. Great communication and follow up. A unit I needed was not available. Craig the manager felt confident that it would be open by my moving time line. He kept me informed to assure me it would happen. Lia, I believe the assistant manager, called today with availability. It is load off my mind to work with people who do what they say. Thanks Craig & Lia, for answering my questions and giving me accurate & complete info. All your efforts are greatly appreciated.","source":"Google","submissionTime":"2023-07-22T00:00:00","userName":"Jill F."},{"reviewId":"7c449cfd-da42-432a-9a3f-bf68a5446c06","range":0,"rating":5,"reply":"Wow, thanks, Ali! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. ","replyTime":"2023-07-18T16:23:00","review":"Extra Space is the best storage experience - the facilities are so clean, well lit, well cared for and watched over by a very diligent and responsive staff. The storage is secure and the team is very friendly and caring.","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Ali H."},{"reviewId":"a24b2db5-55c8-44b2-8696-cc023fcdf792","range":0,"rating":5,"reply":"Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you have any questions, let us know at customerservice@extraspace.com. ","replyTime":"2023-07-06T15:09:00","review":"I spoke to Craig in Elkhorn, NE and he was nothing short of FABULOUS. He made everything easy for me and sent me an email to confirm the storage unit (I live overseas and this was incredibly helpful). Thank you for your customer service.","source":"Google","submissionTime":"2023-07-06T00:00:00","userName":"Diane R."},{"reviewId":"543e0aec-4dc1-4b1e-9801-fc71a8b0e725","range":0,"rating":5,"reply":"Hi Jason! We're thrilled to hear that your experience with Extra Space Storage was \"easy peasy\" and that our customer service exceeded your expectations. Thank you for taking the time to share your positive feedback. Please don't hesitate to reach out to us at (402) 513-0585 in the future if you need anything. Thank you again for choosing Extra Space Storage!","replyTime":"2023-06-13T13:10:00","review":"Went easy peasy with great friendly customer service","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Jason W."},{"reviewId":"96773af2-66df-49f9-9376-2a66b47f0134","range":0,"rating":5,"reply":"Hello, Joel. Thank you for the review. We're so glad Lia could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-06-12T09:45:00","review":"Awesome service and Lia is the best employee so far in my opinion.","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Joel M."},{"reviewId":"11273ce1-f54f-4819-ad10-3e4b06203214","range":0,"rating":5,"reply":"Hello, Tony. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-05-31T13:22:00","review":"Excellent service. Great communication, prompt pertaining to time, comfortable atmosphere and Craig is awesome!","source":"Google","submissionTime":"2023-05-31T00:00:00","userName":"Tony W."},{"reviewId":"5bf1c617-a5ae-45db-a1de-6c40603c4f45","range":0,"rating":5,"reply":"Hi Cassandra, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2023-05-01T09:06:00","review":"Quick and very helpful!","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Cassandra R."},{"reviewId":"b27db525-f0e8-41bd-a404-17d3554f75ae","range":0,"rating":5,"reply":"We think Craig is great too! Thanks for the positive review, Kris. We're glad he definitely went above and beyond. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-04-25T08:14:00","review":"Craig was great at making the process of renting a unit as easy as possible. He definitely went above and beyond and it shows how much he cares about those he rents to. The facility itself is so clean and very well taken care of.","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"Kris L."},{"reviewId":"843b5978-4e1b-4af5-9a83-99906239232a","range":0,"rating":5,"reply":"We really appreciate you taking the time to share the experience you had at Extra Space Storage with us, Gina. We are so happy to hear that Craig could accommodate you and provide a smooth rental experience. Thank you so much for choosing to rent with our Elhorn location! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.","replyTime":"2023-04-23T08:39:00","review":"We just recently rented a 10 x 9 unit here for my husband’s company to store documents long term. The entire rental process from start to finish was a breeze. They didn’t have anything available initially, so they took our names and stayed in close touch. A unit became available within a few weeks. We found Craig, the store manager,  to be so easy to work with and very accommodating. Craig is friendly and customer service oriented. His staff is great too.  Highly recommend!","source":"Google","submissionTime":"2023-04-23T00:00:00","userName":"Gina G."},{"reviewId":"c4acc8e4-7fa9-4304-a1f4-0a5543703ca6","range":0,"rating":5,"reply":"Hi Owen, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or give us a call if you need anything. \n","replyTime":"2023-04-23T08:57:00","review":"Great customer service!  Friendly, attentive employees and store manager.  Very clean and updated facility.","source":"Google","submissionTime":"2023-04-23T00:00:00","userName":"Owen G."},{"reviewId":"713aa19b-c4de-4fb1-bbbc-dee5b4d62f62","range":0,"rating":5,"reply":"Thank you for the kind words, Mary. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-04-22T09:04:00","review":"Thanks Craig.  Love the facility","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Mary P."},{"reviewId":"a79315e9-78f8-47da-8cb1-46bb0a3212c8","range":0,"rating":5,"reply":"Thank you for the kind words, Erik. We're glad our manager Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-04-23T09:10:00","review":"Extra Space Storage is a well maintained and secure storage facility.  The manager, Craig was very helpful and diligent as my family was arriving from out of town and he made the transition seamless. Thanks Craig!","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Erik M."},{"reviewId":"61158f32-feba-4bff-8e3b-c744e0cb6714","range":0,"rating":5,"reply":"We think Craig is great too! Thanks for the positive review, Ben. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2022-06-24T09:07:00","review":"Craig has been amazing and so helpful since we started, I’ve already referred this place to several people.  Clean facilities and units, great, helpful people","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Ben C."},{"reviewId":"7f91e73c-9d70-4a17-bb01-2972d717d08f","range":0,"rating":5,"reply":"Thank you for the review, Tia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so happy to hear that your experience with the cleanliness of the facility has been positive. Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-04-17T12:27:00","review":"very clean and the nice staff was very helpful","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Tia M."},{"reviewId":"33a69e27-495e-4924-8837-fa785a8c95bc","range":0,"rating":5,"reply":"We appreciate you taking the time to share your feedback, Lisa. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Hanneman. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2023-04-17T18:20:00","review":"I appreciate Mr. Hanneman's customer service skills, not only when I first rented a unit with Extra Space Storage in Elkhorn, but his professional and friendly demeanor continues to be appreciated.  I lost both of my parents within a six-week timeframe in early 2023, so being able to store their belongings -- the items I want to keep -- until I can get them moved to the east coast, in a safe and secure location, has been an absolute lifesaver.  Mr. Hanneman took the time to understand and appreciate -- and briefly commiserate with -- my situation, which is truly above and beyond.  I definitely recommend Extra Space Storage in Elkhorn!  It may not be the least expensive storage solution out there, but you get what you pay for!  The facility is clean, easy to securely access, and convenient.  And the manager is top-notch!","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Lisa B."},{"reviewId":"51e39374-b0f1-4687-9a35-108624ba167c","range":0,"rating":5,"reply":"Hi Elisa, thank you for your review. We're glad Craig was very informative. We're committed to providing excellent customer service. As always stop by the office or call us at 888-storage if you need anything. \n\n","replyTime":"2023-04-16T09:23:00","review":"Super easy to set up and Craig was very informative.  A real person on property to show you around and to answer questions!  Great customer service!  I will never rent from Public Storage again!","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Elisa B."},{"reviewId":"66f8ff8a-2ca7-4246-b627-fe6b03d7303c","range":0,"rating":5,"reply":"Thank you for the kind words, Elaina. We're glad Craig was patient and cooperative! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-04-08T13:37:00","review":"Craig was very patient and cooperative with the family!","source":"Google","submissionTime":"2023-04-08T00:00:00","userName":"Elaina R."},{"reviewId":"7e25ec8b-cfdd-441c-a6a0-c92162edbc48","range":0,"rating":5,"reply":"Hi Jordan, thank you for your review. We're glad Craig was able to help! Feel free to stop by the office if you need anything! \n","replyTime":"2023-04-02T09:32:00","review":"Craig helped us find a new storage space and was very helpful.","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Jordan W."},{"reviewId":"560a7d3f-ea18-4265-a480-1f4cf8dc019f","range":0,"rating":5,"reply":"Hello, Julie. Thank you for the review. We're so glad Lia could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-07-28T08:55:00","review":"Awesome place for your extra things!  Lia is extremely helpful with any questions you may have.","source":"Google","submissionTime":"2023-03-31T00:00:00","userName":"Julie N."},{"reviewId":"0e69d67b-e24e-42f3-a003-e317d416475f","range":0,"rating":5,"reply":"Thanks for the awesome review, Connor! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2023-03-28T10:37:00","review":"Craig gives amazing customer service","source":"Google","submissionTime":"2023-03-28T00:00:00","userName":"Connor B."},{"reviewId":"2c9a5c15-b149-4c54-9997-3e4485587da7","range":0,"rating":5,"reply":"Thank you for the kind words, Madison. We're glad Craig was awesome to work with! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-03-28T10:37:00","review":"Craig was awesome and so helpful in our move. Made it stress free and easy!!","source":"Google","submissionTime":"2023-03-28T00:00:00","userName":"Madison B."},{"reviewId":"0c97e0ac-871e-46d4-a7ad-31aa09bd0ccb","range":0,"rating":5,"reply":"Hi Alan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lia! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-03-20T12:51:00","review":"Lia was very helpful in extending my lease.  She was also helpful in getting everything set up when I inquired about leasing a storage unit for my car.  The unit was very clean on my first visit tor the facility.","source":"Google","submissionTime":"2023-03-19T00:00:00","userName":"Alan F."},{"reviewId":"ffea8325-7ba0-461c-8d75-65c0bb03e797","range":0,"rating":5,"reply":"Thank you for your feedback, Brian! Providing renters with clean and secure facilities is our top priority. We're glad Craig was able to meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2023-03-12T07:39:00","review":"I was in need of short term storage, and Craig @ Extra Storage guided me on best pricing and space options. Easy access, clean, and secure.","source":"Google","submissionTime":"2023-03-12T00:00:00","userName":"Brian V."},{"reviewId":"0eb6f306-41ce-430c-ad1a-0ce8a1bfb833","range":0,"rating":5,"reply":"We think Craig is great too! Thanks for the positive review, James. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-03-12T08:49:00","review":"Craig is great and really helpful and courteous. I’ve never had an issue with this location or the staff. Top notch!","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"James L."},{"reviewId":"1a688764-c832-4c20-905e-3b899912cb11","range":0,"rating":5,"reply":"We agree that our team is fantastic! Thanks for recommending us, Pawel!  Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-03-12T08:44:00","review":"Fantastic group of people that we get the chance to work with. Some of the most helpful staff out there. Highly recommend to anyone and everyone!","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Pawel C."},{"reviewId":"d31cfe49-91af-4857-9d48-ad48b4574a95","range":0,"rating":5,"reply":"Hi Robert, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-11T11:42:00","review":"Craig is a great guy. Helps out when needed and is always available.","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Robert A."},{"reviewId":"532872b9-0afb-43dd-a2b4-135419794c02","range":0,"rating":1,"reply":"We really appreciate you taking the time to share your feedback, Doyle. We would love to talk to you more about your negative experience. Please give us a call at 888-storage. ","replyTime":"2023-03-10T17:26:00","review":"I was put on a waiting list for a storage unit to become available.  I received a text yesterday at 4:49 from Craig.  Craig asked me if I was still interested.  I texted him back that I still wanted the unit and I would be in as soon as they opened the next morning to get the unit.  I was there the next morning when there door opened.  I was told that the unit had already been rented.  What a lousy way to conduct business.  If Craig would have called me, I would have given him my credit card info.  He texted me and I didn’t see the text until they closed.  I am fine with waiting my turn for a unit to open up,  it is very disrespectful to customers for your company to conduct business in this way!  Unfortunately ruined my day!  Very poor way to do business!!!","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Doyle Z."},{"reviewId":"57e8c04c-314c-4d1d-8867-dcb3f231409e","range":0,"rating":5,"reply":"Hi Aaron!Thank you so much for the positive review. It's great to know our team has gone above and beyond to meet your storage needs. If you ever need anything don't hesitate to give us a call at (402) 513-0585 or stop by the facility! ","replyTime":"2023-03-04T14:54:00","review":"Excellent people upfront went above and beyond to help me with my needs","source":"Google","submissionTime":"2023-03-04T00:00:00","userName":"Aaron H."},{"reviewId":"76e6cf3a-5db9-488d-80af-57b2c287f549","range":0,"rating":5,"reply":"Hello, Hannah. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-19T10:50:00","review":"Great to work with :)","source":"Google","submissionTime":"2023-02-19T00:00:00","userName":"Hannah T."},{"reviewId":"8e9543f1-0771-409c-9e3e-c771b51c84da","range":0,"rating":5,"reply":"Hi David, thank you for your review. We're glad Craig and our team were friendly, and helpful, and made you feel like they had your best interest at heart. We're happy we were able to provide a smooth rental experience. Feel free to stop by the office if you need anything! \n","replyTime":"2023-02-14T09:18:00","review":"From start to finish, Craig and team were friendly, helpful, and made me feel like they had my best interest at heart. The whole process was super easy and very well communicated. I waited 5 months to write this review because I wanted to ensure the whole time was as stated above. Don’t worry about getting storage here! I was inside on second floor and it was almost as easy as having an outside unit.","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"David K."},{"reviewId":"91b4bb05-b054-4a08-b20a-5a66c2a3a071","range":0,"rating":5,"reply":"Thank you for the kind words, Ann. We're glad the team has been very accommodating to your needs! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-02-11T10:28:00","review":"Had to make a  unit size change and they were accommodating and let me know when one was available.  Thank you!","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Ann H."},{"reviewId":"5896b39a-40ce-41e9-bcdb-79e7eac758ce","range":0,"rating":5,"reply":"Thank you, David. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-30T17:15:00","review":"Great Customer service. Very clean facility.","source":"Google","submissionTime":"2023-01-30T00:00:00","userName":"David M."},{"reviewId":"3501230d-71fa-4f5d-8f9e-bb878a00a3c0","range":0,"rating":5,"reply":"Thank you for the kind words, Rachel. We're glad Lia has been super helpful and informative! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-01-26T14:37:00","review":"Lia was super helpful and gave me super detailed information on the units and was quick to answer any questions I had.","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Rachel N."},{"reviewId":"1d7ae179-4bb5-4c2d-b51a-078f719f8ac7","range":0,"rating":5,"reply":"Hi Lee, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!\n","replyTime":"2023-01-25T16:49:00","review":"Easy to set up. Great service. Nice spaces.  When I had emergency need to get in and was out of town I was able to remotely authorize someone to enter. 109% recommended.","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Lee M."},{"reviewId":"5a036739-3397-4afc-8a6b-dfd33d1aff88","range":0,"rating":5,"reply":"Hi Derek, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-01-25T18:33:00","review":"Very friendly and helpful with our needs.","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Derek B."},{"reviewId":"b76126da-dff6-4f5e-8b26-3af8544b9f44","range":0,"rating":5,"reply":"Thank you for the kind words, Chayce! We're committed to providing excellent customer service. We're glad Craig was very helpful in many aspects by guiding you in your decision-making process and frequently checked on changing storage rates. Feel free to stop by the office if you need anything! ","replyTime":"2023-01-26T08:41:00","review":"I recently acquired a storage unit at the Extra Space Storage at the Farnam St. location in Elkhorn, NE, I would just like to say I really enjoy the customer service I was met with. Craig was very helpful in many aspects with guiding me in my decision making process. He frequently checked on changing storage rates to insure that everything was in my best interest. Thanks a lot!","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Chayce S."},{"reviewId":"b7aef2fc-b1ee-427c-affd-9b3e1eae369c","range":0,"rating":5,"reply":"Wow, thanks for the great review Sydney! We are so glad you had a positive experience with us. It's great to hear our team was able to provide you with the customer service you deserve! We are glad Craig was patient and as helpful as can be with your rental process. Your recommendation means so much to us! If you ever need any help feel free to stop by or call us at (402) 513-0585. ","replyTime":"2023-01-21T14:39:00","review":"I normally don’t take the time to write reviews, but the customer service i had today was INCREDIBLE. I move out of my apartment next week and needed a storage unit ASAP, so i called and spoke with a woman on the phone. After, the store manager (named Craig) from this location called to introduce himself and wanted to answer any/ all questions I had. Saying he was helpful would be an understatement. I had a million different questions to ask him and he patiently answered every single one. He also took the time to show me around the unit, made sure my code and lock worked, and he provided me with extra (extremely helpful) tips/ information about the storage unit. He went above and beyond what most people give in customer service and made my renting experience here very pleasant. I hope a raise comes his way in the near future cause he deserves it! I would definitely recommend this place to all my friends and family.","source":"Google","submissionTime":"2023-01-21T00:00:00","userName":"sydney"},{"reviewId":"ee4f173a-084b-4e67-93a4-7e4f7a808bb1","range":0,"rating":5,"reply":"Thank you for the kind words, Clint. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2023-01-20T14:37:00","review":"Craig did a great job and was quite helpful.","source":"Google","submissionTime":"2023-01-20T00:00:00","userName":"Clint P."},{"reviewId":"935a9bdd-7ebf-4e5a-9f81-6f63440f50e4","range":0,"rating":5,"reply":"Thanks for the awesome review, Dan! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2023-01-18T13:15:00","review":"Craig was awesome to work with.  Thanks for making the process easy.","source":"Google","submissionTime":"2023-01-18T00:00:00","userName":"Dan H."},{"reviewId":"ddfaef5b-4921-4f40-85f4-18466ab5840a","range":0,"rating":5,"reply":"We think Craig is great too! Thanks for the positive review, Matthew. Providing renters with clean and secure facilities is our top priority. We appreciate you recommending us to your friends and family. Feel free to stop by the office if you need anything! \n","replyTime":"2023-01-16T14:55:00","review":"Craig was great with getting me a unit set up for a short term lease, and got me a great short term rate deal! The facility is clean and secure! I will definitely recommend to friends and family!","source":"Google","submissionTime":"2023-01-16T00:00:00","userName":"Matthew L."},{"reviewId":"b30d7e6f-b7b3-468f-a40a-701169ed275a","range":0,"rating":5,"reply":"Thank you for your review, Christopher! Providing renters with clean facilities with friendly staff is our top priority.  Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-12-19T10:09:00","review":"Extremely clean, friendly staff and closely located to home.  It was very easy to load my items into my unit with plenty of room to navigate.","source":"Google","submissionTime":"2022-12-19T00:00:00","userName":"Christopher L."},{"reviewId":"14b7abec-7cb5-4f76-a781-354ce0e30dbe","range":0,"rating":5,"reply":"Hello, Timothy. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-18T09:07:00","review":"Great customer service was provided by Craig.","source":"Google","submissionTime":"2022-12-18T00:00:00","userName":"Timothy S."},{"reviewId":"88c0a6fe-5d0a-425f-97a6-878384307b08","range":0,"rating":5,"reply":"Hi Scott, thank you for your review. We're glad our team was very helpful and had a genuine concern for the storage of your personal items. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-15T13:23:00","review":"Couldn't  have work with a better staff, very helpful and had genuine concern  for the storage of your personal  items","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Scott M."},{"reviewId":"624362b1-4f5f-4028-981e-7fb3166fa0f2","range":0,"rating":5,"reply":"Thanks for the awesome review, Lindsay! We are thrilled to hear how helpful Craig has been! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-12-12T17:28:00","review":"Craig was so helpful! We will be a returning customer.","source":"Google","submissionTime":"2022-12-12T00:00:00","userName":"Lindsay W."},{"reviewId":"43a95b24-1df1-4519-8086-e0cc314049e4","range":0,"rating":5,"reply":"Thank you for your review, Doug! Providing renters with clean and secure facilities with friendly staff is our top priority. We're glad we were able to meet your storage needs. ","replyTime":"2022-12-10T12:44:00","review":"Friendly attendant very clean and safe","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"doug s."},{"reviewId":"87a7a0c5-84e9-4c25-bc6f-9256aeab6523","range":0,"rating":5,"reply":"Hi Stu, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.\n","replyTime":"2022-12-08T14:21:00","review":"Very clean. Good management","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"Stu B."},{"reviewId":"37ea36e8-cace-4f10-90e8-8bec15e38cc9","range":0,"rating":5,"reply":"Hi Samuel, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Craig is always super pleasant and cooperative. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-02T12:42:00","review":"Been using extra space storage for a while. The place is always clean and an order. And Craig, the front office guy is always super pleasant and cooperative. Highly recommend this location.","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"Samuel G."},{"reviewId":"fb503f91-f6ad-4862-842d-c5e96df8b57b","range":0,"rating":5,"reply":"Thank you for your review, Brianp2021! We know our customers value clean facilities and great staff so we do our best to provide that! Please give us a call at 888-storage if anything comes up! \n\n ","replyTime":"2022-11-21T12:09:00","review":"Clean environment and amazing staff","source":"Google","submissionTime":"2022-11-21T00:00:00","userName":"Brianp2021 x."},{"reviewId":"2aeb3292-0e35-40b2-89bd-d0c1c5d27f63","range":0,"rating":5,"reply":"Hi Lindsay, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-21T07:49:00","review":"Very helpful and professional!  It was super easy to set up and they delivered when I needed a unit ready the same week!  Thanks Craig!","source":"Google","submissionTime":"2022-11-20T00:00:00","userName":"Lindsay B."},{"reviewId":"a5e9fa58-9886-49a5-85ca-54a5fefcf755","range":0,"rating":5,"reply":"Hi Ryan!Thank you so much for the positive review. We are glad to know Craig was great to work with. If you ever need anything don't hesitate to give us a call at (402) 513-0585 or stop by the facility! ","replyTime":"2022-11-19T11:04:00","review":"The Store Manager Craig was great to work with!","source":"Google","submissionTime":"2022-11-19T00:00:00","userName":"Ryan S."},{"reviewId":"b12aac62-7fae-4e68-ac86-d6136d141af0","range":0,"rating":5,"reply":"Hi Sharon, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future! \n","replyTime":"2022-11-16T18:51:00","review":"Very friendly and knowledgeable of the units…very helpful as this is my first rental","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"Sharon G."},{"reviewId":"afe02364-bd6d-43c6-afc9-b4d5cc560388","range":0,"rating":5,"reply":"Hi Rebecca, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-11T18:04:00","review":"Very clean facility. Craig was very accommodating and flexible. Easy, great experience overall","source":"Google","submissionTime":"2022-11-11T00:00:00","userName":"Rebecca A."},{"reviewId":"abb35ea4-e273-4654-8f06-0c935ebdeea3","range":0,"rating":5,"reply":"Thank you for the review, Zach! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions!","replyTime":"2022-11-11T18:42:00","review":"Clean and staff is friendly","source":"Google","submissionTime":"2022-11-11T00:00:00","userName":"Zach C."},{"reviewId":"29b7a9bc-70bd-444a-a2ea-3d52d51e1539","range":0,"rating":5,"reply":"Hi Steven, thank you for your review! We're so happy to hear that your experience with Lia and cleanliness of the facility has been positive! Let us know if you have questions at customerservice@extraspace.com.","replyTime":"2022-10-31T11:17:00","review":"Very positive experience working with Lia on storage space near Elkhorn.  Quick, efficient, and clear explanation of everything.  The facility is very clean and the staff is professional, polite, and well organized.","source":"Google","submissionTime":"2022-10-30T00:00:00","userName":"Steven G."},{"reviewId":"575afb60-a2cb-485c-a106-c977d202295f","range":0,"rating":5,"reply":"Thank you, Tina. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-10-17T18:47:00","review":"Wonderful experience! Staff is always so responsive and helpful! I feel very happy and safe in my climate controlled space for my work storage.","source":"Google","submissionTime":"2022-10-17T00:00:00","userName":"Tina N."},{"reviewId":"6c51a15d-3a2c-41e1-9c13-b59b4a3f8e49","range":0,"rating":5,"reply":"Thank you for the excellent review, Mark! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage!","replyTime":"2022-10-17T18:51:00","review":"Quick and easy!","source":"Google","submissionTime":"2022-10-17T00:00:00","userName":"Mark B."},{"reviewId":"5a3a9a87-6414-499a-ad96-305df4f072ae","range":0,"rating":5,"reply":"We think our manager is great too! Thanks for the positive review, Robert. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-14T13:58:00","review":"Great manager!","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Robert E."},{"reviewId":"3b2d4d3d-3030-440d-92b5-c96bba04b730","range":0,"rating":5,"reply":"Thanks for the positive review, James! We are glad you had a great experience with Craig.  Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-10-12T09:07:00","review":"Craig was amazing and walked us around the property. Clean and secure space!","source":"Google","submissionTime":"2022-10-12T00:00:00","userName":"James O."},{"reviewId":"aba0fb04-2f04-4912-9e73-511614901cc0","range":0,"rating":5,"reply":"Thank you for the kind words, James. We're glad Craig was super friendly and helpful! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-10-12T09:12:00","review":"Large, clean space. Craig Hanneman was super friendly and helpful!","source":"Google","submissionTime":"2022-10-12T00:00:00","userName":"James O."},{"reviewId":"33dbf272-a470-4d85-9802-a4359afbbe26","range":0,"rating":5,"reply":"Thank you for the excellent rating, Michele. We are glad Craig was able to provide exceptional customer service as quickly as possible. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-10-08T09:55:00","review":"Craig was amazing! Super helpful and really friendly. Process was quick and showed us everything we need. Facility is clean and easy to use.","source":"Google","submissionTime":"2022-10-08T00:00:00","userName":"Michele H."},{"reviewId":"180f281a-d4af-486d-8522-da5c68c9e0e2","range":0,"rating":5,"reply":"Thank you for your review, Wonderwoman! Providing renters with clean and accessible facilities with helpful staff is our top priority. We're glad we were able to meet your storage needs and that Graig was great to work with. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-10-08T15:50:00","review":"The facility is very clean, and Graig H was extremely helpful showing me my unit and how to access it.","source":"Google","submissionTime":"2022-10-08T00:00:00","userName":"WonderWoman"},{"reviewId":"dbfa9fe3-2a3f-4257-9856-c28008e27488","range":0,"rating":5,"reply":"Hi Scott, thank you for your review! We're so happy to hear that your experience with Craig and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.\n","replyTime":"2022-10-06T18:21:00","review":"This place is reasonable clean and has a variety of storage options. The manager Craig was very helpful and knowledgeable about his facility and answered all our questions. Great experience.","source":"Google","submissionTime":"2022-10-06T00:00:00","userName":"Scott T."},{"reviewId":"9236df7c-c0b5-4870-9565-50a22f86e433","range":0,"rating":5,"reply":"Thanks for the kind words, Julie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\r","replyTime":"2022-10-07T10:53:00","review":"Thank you for helping us get our storage unit reserved.  It was a very smooth and easy process.  The unit is very clean and well kept.  We recommend Extra Space.","source":"Google","submissionTime":"2022-10-06T00:00:00","userName":"Julie Z."},{"reviewId":"1c4ac6ef-1cc9-415e-b4a5-f37a375691b0","range":0,"rating":5,"reply":"Thanks for the awesome review, Jalee! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-10-04T09:43:00","review":"Awesome storage to do business with! Craig, the manager, goes above and beyond to make sure your ?? good!","source":"Google","submissionTime":"2022-10-04T00:00:00","userName":"Jalee L."},{"reviewId":"c184177e-f492-4a9f-9477-d5faa56502c4","range":0,"rating":5,"reply":"Thanks for the awesome review, Bobbi! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-10-03T12:00:00","review":"Craig did an awesome job.","source":"Google","submissionTime":"2022-10-03T00:00:00","userName":"Bobbi S."},{"reviewId":"1fc16828-1a57-4057-83c3-f50abe082a88","range":0,"rating":5,"reply":"Hello, Rylee. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-10-02T10:47:00","review":"Craig was super helpful! He explained everything clearly. He helped us figure out what we needed and got us a great deal.","source":"Google","submissionTime":"2022-10-01T00:00:00","userName":"Rylee Z."},{"reviewId":"9dc6bca0-3387-48e0-b8c8-2121719802cf","range":0,"rating":5,"reply":"Thank you for your review, Dustin! Providing renters with clean and well-kept facilities with helpful staff is our top priority. We're glad we were able to meet your storage needs and that Craig was great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-09-24T11:54:00","review":"The manager Craig was great to work with! He made sure to go over everything and answered my questions. The facility is very clean and maintained, and the prices are good for climate controlled units : )","source":"Google","submissionTime":"2022-09-23T00:00:00","userName":"Dustin H."},{"reviewId":"751bf1e0-87b5-4337-8747-8d9043cfe303","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Laurie! We are glad Craig has been as helpful as can be. Stop by our office or give us a call at (402) 513-0585 if you need assistance or have any questions. ","replyTime":"2021-05-03T19:50:00","review":"Craig is so helpful every time I go to Extra Space Storage.  He is always in a good mood and helps with a smile!","source":"Google","submissionTime":"2022-09-22T00:00:00","userName":"Laurie M."},{"reviewId":"1a44178f-caa2-4bdf-856f-dead99b62efc","range":0,"rating":5,"reply":"Thanks for the awesome review, Fuc! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-04-02T15:46:00","review":"Craig at Extra Storage in Elkhorn represents himself and Extra Storage so professionally.  Craig is the reason I renewed my space with Extra Storage.  Do not let Craig go ES!!","source":"Google","submissionTime":"2022-09-21T00:00:00","userName":"Fuc G."},{"reviewId":"7f03d03f-5551-4629-bc50-a499eb541950","range":0,"rating":5,"reply":"Hi Terrell. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-09-22T10:52:00","review":"Craig Hanneman was awesome. He helped me find the unit I needed and was extremely helpful and informative.\n\nHe wasn’t in the building when I arrived, but I called the customer number and he answered and met me within minutes of us speaking.\n\nHe showed me the unit, had me set up and on my way within minutes.\n\nGreat first storage unit experience. Thanks!","source":"Google","submissionTime":"2022-09-21T00:00:00","userName":"Terrell R."},{"reviewId":"e577b1a7-476d-4856-8455-2c9698de537c","range":0,"rating":5,"reply":"Thanks for the awesome review, Jesse! It's great to hear our team was able to provide you with great customer service! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-09-20T13:15:00","review":"Great customer service!!! Awesome guy!","source":"Google","submissionTime":"2022-09-20T00:00:00","userName":"Jesse S."},{"reviewId":"c6bbfced-c788-4554-a0d7-fc959508ecfb","range":0,"rating":5,"reply":"Hello, Gavin. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-09-17T16:27:00","review":"Friendly customer service.  Even found a unit closer to the door and made the switch seamlessly.","source":"Google","submissionTime":"2022-09-17T00:00:00","userName":"Gavin I."},{"reviewId":"368b542e-069b-43c5-aca1-f12852704bc0","range":0,"rating":5,"reply":"Thank you for the excellent rating, Mark! We're happy Craig was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage!","replyTime":"2021-03-12T13:16:00","review":"Craig was awesome.  Great customer service.","source":"Google","submissionTime":"2022-09-11T00:00:00","userName":"Mark F."},{"reviewId":"c2a3b256-ec01-45ba-9c02-ba9e2626ed48","range":0,"rating":5,"reply":"Roy, we are so happy to hear that Craig could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We are happy to help with any storage needs at 888-storage.\n","replyTime":"2022-09-10T12:08:00","review":"I have never had to get a storage unit before and Craig made it the easiest thing in the world. I live in Missouri and needed the unit in Elkhorn and was able to take care of all the paperwork from Missouri. Thank you sir for all your help.","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Roy H."},{"reviewId":"7557aac6-8ce5-4e96-85c0-15418ec11b0c","range":0,"rating":5,"reply":"Hi Bradlynn, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help. You can email us at customerserivce@extraspace.com, call us at 888-storage, or stop by the office!","replyTime":"2022-09-10T15:34:00","review":"Love this place! Super nice people. My dad and I had to find a last minute place to park his jeep for a few months and luckily Extra Space Storage had a spot for him right away. When we arrived it was very easy to access the gate and the storage garage was very clean. Thank you guys for being awesome! You are the best.","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Bradlynn L."},{"reviewId":"902fefc0-3dd2-40e5-aee3-f8062b2a51aa","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Michelle! We're so happy to hear Craig was able to make your rental process as seamless as possible! Give us a call at (402) 513-0585 if you need any future assistance.","replyTime":"2022-09-06T15:54:00","review":"We had to close out one of our storage units and the process was seamless. Craig walked us through it and he is always so willing to help and answer all our questions! I would highly recommend using Craig over at Extra Space Storage in Elkhorn!","source":"Google","submissionTime":"2022-09-06T00:00:00","userName":"michelle w."},{"reviewId":"43c4255b-ec9a-402a-9021-d1643f4d8f62","range":0,"rating":5,"reply":"Hi Judy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Craig!  Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. \n\n","replyTime":"2022-09-05T11:47:00","review":"One of the reasons I chose to shop for storage here was because of reviews posted about the professionalism of the manager, Craig.  Within five minutes of my arrival, I  agreed that Craig is an excellent manager & a person who actually enjoys providing customer service.\n\nIn this review, I want to mention that Craig's attention to the gate log is one of the things that really adds to the physical security here.\n\nSpecifically, Craig makes the effort to scrutinize the log for patterns in entrance and exit that are unusual. I believe he would and has taken the initiative to investigate any comings and goings that appear suspicious.\n\nI appreciate his willingness to pay attention to this level of detail, as it is a proactive security measure that I have not found to be the norm in other storage operations where I have shopped or that I have used.","source":"Google","submissionTime":"2022-09-03T00:00:00","userName":"Judy"},{"reviewId":"8c40f003-7537-455c-89a8-080b6b46ae4f","range":0,"rating":5,"reply":"Thank you for the review, Kala! We pride ourselves on having a friendly, accommodating staff and are so happy Craig was able to assist you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-09-02T18:36:00","review":"Craig was very helpful, prompt and accommodating with getting us into 2 units.","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"Kala R."},{"reviewId":"502ad062-fc80-4a47-8275-b5398b3d2586","range":0,"rating":5,"reply":"Thank you for the kind words, Connor. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-08-30T15:21:00","review":"Craig is a fantastic help. He is always taking care of clients here and is always there when you need him","source":"Google","submissionTime":"2022-08-30T00:00:00","userName":"Connor B."},{"reviewId":"6cceabc8-83bb-47f6-ad50-6b036dc885d0","range":0,"rating":5,"reply":"Joel, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Let us know if you need any future assistance!","replyTime":"2019-07-20T12:08:00","review":"Very clean, great location and a very helpful staff! ??","source":"Google","submissionTime":"2022-08-27T00:00:00","userName":"Joel A."},{"reviewId":"49ff327d-2c5a-4beb-8783-66cf2716becd","range":0,"rating":5,"reply":"Thank you for the great rating, Mindy. We're happy to know Craig from our Elkhorn location was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-08-26T17:36:00","review":"This was our second time renting from Extra Space Storage at 20302 Farnam St. in Elkhorn, NE. Craig was very helpful and the facility was very clean.","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Mindy P."},{"reviewId":"4714b7fa-c98f-4e70-b4c8-141a8939ad18","range":0,"rating":5,"reply":"Thanks for the kind words, Randi! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Craig reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\n","replyTime":"2022-08-24T15:19:00","review":"VERY clean facility. Craig is always available if I have a question or need him to check on my unit. They always have clean and working carts to use when needed. You will always see an employee outside checking garage locks or cleaning debris. Highly recommend!","source":"Google","submissionTime":"2022-08-24T00:00:00","userName":"Randi S."},{"reviewId":"72819ba8-dd9b-492c-9d4c-b33f33295500","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Rick! We're so happy to hear Craig was able to make your rental process quick and simple! Give us a call at (402) 513-0585 if you need any future assistance.","replyTime":"2022-08-24T10:01:00","review":"Craig did a great job conveying all the details of our lease and was able to answer all my questions. Made the process quick and simple! Thanks !","source":"Google","submissionTime":"2022-08-23T00:00:00","userName":"Rick L."},{"reviewId":"69fcd69b-f596-416c-8e76-fafff37e47d9","range":0,"rating":5,"reply":"Thank you, Bailey, for the great rating! It's wonderful to hear you had a positive experience with Craig and that he was very thorough and informative. We want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 513-0585 if anything comes up.","replyTime":"2022-08-24T09:36:00","review":"Craig was amazing! He went through the contract with me over the phone, discussed important details to make sure I get everything I want and need through their company, and made sure to mention some fine print that I wouldn't have picked up on if he hadn't explained! Very happy with their service!","source":"Google","submissionTime":"2022-08-23T00:00:00","userName":"Bailey P."},{"reviewId":"a2e0da15-bd55-420a-9871-d2cd5fe6c52a","range":0,"rating":5,"reply":"Thank you for your review, Erica! Providing renters with clean, secure, and spacious facilities is our top priority. We're glad we were able to meet your storage needs and that our team was friendly and informative. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-08-21T14:40:00","review":"Online reservations were quick and easy. Units are spacious, very secure and clean. Staff is friendly and very informative.","source":"Google","submissionTime":"2022-08-21T00:00:00","userName":"Erica K."},{"reviewId":"f81e10d6-eb51-4593-b614-e1134e50b6aa","range":0,"rating":5,"reply":"Thank you for the kind review, Amy. We're glad Craig was friendly and able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-08-19T13:09:00","review":"Craig was super helpful and friendly!","source":"Google","submissionTime":"2022-08-19T00:00:00","userName":"amy b."},{"reviewId":"8a13fc5a-050a-45d0-99f9-1bcd1f848b76","range":0,"rating":5,"reply":"Hi Jim, thanks so much for your review! We are thrilled to hear your experience was great. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-08-18T17:31:00","review":"Great experience!  Clean units with easy access.","source":"Google","submissionTime":"2022-08-18T00:00:00","userName":"Jim &."},{"reviewId":"9e30ef1d-963e-4922-a1fd-5d2206393728","range":0,"rating":5,"reply":"Hi, Jose ! Thanks for the positive review, it means a lot to our team. Please call (402) 513-0585 if you have any questions about your rental. ","replyTime":"2022-08-05T11:36:00","review":"Friendly representatives, easy to work with","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Jose L."},{"reviewId":"a1afc8c9-d1ae-4d8f-acd3-a7c61ef291cf","range":0,"rating":5,"reply":"Hello, Gina. Thank you for the 5-star review! We're so happy we could help. We are happy to help with any storage needs at 888-storage.","replyTime":"2022-07-31T14:55:00","review":"Very nice clean facility.   The employees are so helpful.   Great location","source":"Google","submissionTime":"2022-07-31T00:00:00","userName":"Gina W."},{"reviewId":"389d498d-e175-4f4c-a432-271545de76ea","range":0,"rating":5,"reply":"Hello, Art. Thank you for the 5-star review! We're so happy Craig could help. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2022-07-28T12:02:00","review":"Craig was very helpful, and was very complete with explanations and follow up explanations to my questions. A very positive experience.","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Art S."},{"reviewId":"fa504b87-a431-417b-bb8b-6c3f0b26cf63","range":0,"rating":5,"reply":"Hi Zach, thank you for recommending us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-24T15:18:00","review":"Very helpful and friendly staff! Clean facility too. I highly recommend!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"Zach W."},{"reviewId":"9191c7d9-f688-4078-a01d-2a92b4ff3612","range":0,"rating":5,"reply":"Thank you for the perfect rating, Emily. We're happy to know Craig has been awesome, knowledgeable, and as helpful as can be! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-07-20T11:09:00","review":"Craig was awesome. He exhibited great customer service and helped me find what I needed. He is very knowledgeable and eager to help others.","source":"Google","submissionTime":"2022-07-19T00:00:00","userName":"Emily K."},{"reviewId":"d8b17ff2-d83c-4776-9ab9-39e8c8aa0503","range":0,"rating":5,"reply":"Your review is appreciated, Todd. We are happy to know you found our property clean and our rental process easy and quick. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-07-19T11:45:00","review":"Quick to sign everything and clean unit.   Took 5 minutes","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Todd W."},{"reviewId":"f09d1195-5496-41af-b556-a5b4e89bd8d3","range":0,"rating":5,"reply":"Thank you for the kind review, Reed. We're glad Craig was phenomenal in helping and very flexible with your storage pod drop-off! It's wonderful to know you were met with a clean and easy-to-access facility. Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-07-13T12:56:00","review":"ExtraSpace has been great! Terrific location, clean with easy layout. Craig was phenomenally helpful as we recently moved cross country and needed a short term storage area before closing on a home. He was very flexible with a storage pod dropoff as well. Definitely recommend!","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Reed M."},{"reviewId":"24541ce8-d387-4de3-9462-087bc4a64783","range":0,"rating":5,"reply":"Thank you for the kind words, Natalie. We're glad Craig from our Elkhorn location was easy to communicate with and able to provide you with excellent customer service! Thank you for recognizing his hard work! We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-07-13T14:07:00","review":"My husband and I relocated to the area from Baltimore, MD and required interim storage while we waited to close on our new home in Omaha. Craig Hanneman was the Extra Space representative and he was phenomenal. He offered flexibility, was an excellent communicator, and provided a tour of our temporary spaces. The facility itself is extremely clean and secure. We would absolutely recommend both Extra Space and Craig.","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Natalie M."},{"reviewId":"ed67ffc3-bd73-4a8d-a7fa-463c4eab573f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Sally! We're so happy to hear Craig was very knowledgeable and able to make your rental process hassle free! Give us a call at (402) 513-0585 if you need any future assistance.","replyTime":"2022-06-20T14:50:00","review":"Craig Hanneman helped us with our storage needs. He was great to work with and made our process very easy. He was very knowledgeable and we appreciated his help!!!!","source":"Google","submissionTime":"2022-06-20T00:00:00","userName":"Sally L."},{"reviewId":"3acc62f5-22fc-4833-810e-0ab0b040172e","range":0,"rating":5,"reply":"Thank you for the great rating, Kevin. We're thrilled to know Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-06-07T14:10:00","review":"Craig’s customer service is by far some of the best I have experienced. He took the stress out of finding a place for us to store our stuff while our new house is being built.","source":"Google","submissionTime":"2022-06-07T00:00:00","userName":"Kevin H."},{"reviewId":"b64aa5c5-bf23-4d5c-8628-6ed3c5aba6d8","range":0,"rating":5,"reply":"Hello, Camm. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-05-19T10:50:00","review":"Craig is awesome! Always willing to take time out to help myself and others around the facility!","source":"Google","submissionTime":"2022-05-19T00:00:00","userName":"Camm B."},{"reviewId":"a2c0ef84-3ec9-4cb5-a988-fd18e751bbe9","range":0,"rating":5,"reply":"Thanks for the positive review, Marcia! We are glad you had a great experience with Hunter and Craig. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-05-18T09:40:00","review":"Hunter and Craig did a great job!!! Great service!!","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"Marcia V."},{"reviewId":"c369b293-f897-47f9-b6a5-6a07f97d9dd6","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Thiep! We're glad Craig was great! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\n","replyTime":"2022-05-18T09:41:00","review":"Been at this storage for about a year now and Craig is always been here great if I ever have any questions. Highly recommended!!!","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"Thiep A."},{"reviewId":"568d8a1c-2d41-4493-a5b0-f63c0af8cef5","range":0,"rating":5,"reply":"Thank you for the review, Carissa! We pride ourselves on having a friendly, accommodating staff and are so happy Craig was able to assist you! Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-05-12T10:07:00","review":"Absolutely wonderful! The manager Craig was really awesome and accommodating to the various questions and put all my nerves at ease. The price is incredible for the inside cool space. I couldn’t be happier with this choice to keep all my belongings safe and secure!","source":"Google","submissionTime":"2022-05-11T00:00:00","userName":"Carissa"},{"reviewId":"2f4fc9f7-2219-4082-a0e3-9b065bb1fbba","range":0,"rating":5,"reply":"Thank you for the kind review, Michelle. We're glad Craig was extremely helpful, prompt, and able to answer all of your storage-related questions! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-05-09T14:05:00","review":"Craig was extremely helpful and answered all my questions! He was prompt and very customer service friendly! I look forward to working with him!","source":"Google","submissionTime":"2022-05-09T00:00:00","userName":"Michelle W."},{"reviewId":"6bc447ec-31bd-48f4-b4fd-e82511168f91","range":0,"rating":5,"reply":"Thank you, Raven, for the great rating! It's wonderful to hear you had a positive experience with us and that our team was helpful, understanding, and able to get you the best deal. We want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 513-0585 if anything comes up!","replyTime":"2022-04-30T12:31:00","review":"Wonderful people wonderful service very helpful and understanding found me the best deal at the best rate","source":"Google","submissionTime":"2022-04-29T00:00:00","userName":"raven c."},{"reviewId":"5f02a558-a422-4597-b52f-78d83c5d2119","range":0,"rating":5,"reply":"Hi Nicole, thank you for your review. We're glad Craig and Hunter were incredibly helpful today and made the process quick and easy! Stop by our office if you need anything in the future! ","replyTime":"2022-04-23T14:57:00","review":"Craig and Hunter were incredibly helpful today! We needed some extra storage space and they made the process quick and easy! Thank you guys so much for your help!","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"Nicole P."},{"reviewId":"d8950ff0-99c4-4fee-b567-c5f43c025756","range":0,"rating":5,"reply":"Thank you for the kind words, Marissa! We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future! \n\n","replyTime":"2022-04-22T12:55:00","review":"Excellent customer service - very clean & well managed!","source":"Google","submissionTime":"2022-04-22T00:00:00","userName":"Marissa N."},{"reviewId":"37841dd1-2fb8-4a6f-98e7-9c7f39578c00","range":0,"rating":5,"reply":"Hi Noah. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.\n","replyTime":"2022-04-21T10:57:00","review":"Craig is just amazing. The guy continually goes out of his way to make life easier on me whenever I'm around my storage unit. Need a ride to your unit quick, need to buy a lock, need advise on moving units...Craig is your guy.\n\nI'm a happy customer of Extra Space Storage but even more so of Craig. Managers like him can make a 5 star review alone. Thanks for making everything so easy on us!","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"Noah Y."},{"reviewId":"0fa54739-84d6-41ba-882a-5968a29cab5c","range":0,"rating":5,"reply":"Thank you for your feedback, Krysten! Providing renters with clean and secure facilities is our top priority. We're glad Craig was able to meet your storage needs. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2022-04-21T10:44:00","review":"Great facility in a great location!  Secured facility, with 24 hour access, which is hard to come by these days!  Truly enjoyed working with Craig to get set up with a couple of storage units!  He made the whole process quick and easy!  Highly recommend this facility!","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"Krysten T."},{"reviewId":"65cb3a0d-d54e-42f8-877e-eb372b4b87e0","range":0,"rating":5,"reply":"Thanks, Miles, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Craig was able to provide that for you while staying within your budget. We are glad the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-04-20T11:28:00","review":"Craig was very helpful in finding the perfect storage unit for me. Clean and affordable storage units.","source":"Google","submissionTime":"2022-04-19T00:00:00","userName":"Miles M."},{"reviewId":"f29be287-9266-4531-8b02-7ab3915a746a","range":0,"rating":5,"reply":"Hi Courtney, thank you for your review. We're glad our team was friendly and helpful. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-09-21T11:51:00","review":"Staff was friendly and helpful. Place is immaculate. Rental was quick and easy.","source":"Google","submissionTime":"2022-04-18T00:00:00","userName":"Courtney H."},{"reviewId":"8cad74ac-8437-4446-97ae-35e552749e84","range":0,"rating":5,"reply":"Your review is greatly appreciated, Steve. It's wonderful to know you found our rental process easy and our unit selection was good. We appreciate your kind words. As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-04-11T17:04:00","review":"Set up and move in was very easy. Good selection of unit sizes to choose from. Good location and great customer service.","source":"Google","submissionTime":"2022-04-11T00:00:00","userName":"Steve D."},{"reviewId":"1dbabc12-000c-434a-bbe5-73d62c8b777a","range":0,"rating":5,"reply":"Thanks for the awesome review, Darcy! We are glad our team met you with wonderful customer service. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-04-05T11:33:00","review":"Great people & wonderful customer service","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Darcy W."},{"reviewId":"726696cd-90b0-4915-8947-b73690cf3edd","range":0,"rating":5,"reply":"Thanks for the awesome review, Nicole! It's wonderful to know Craig was awesome and easy to talk to. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.","replyTime":"2022-04-06T09:26:00","review":"Craig is an awesome guy and easy to talk to, go talk to him!","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Nicole M."},{"reviewId":"f9a22a76-d625-44cb-8ab5-91cf84df4488","range":0,"rating":5,"reply":"Thanks, Chelsey, for such a great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Craig was able to provide that for you while answering any storage questions that came up! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2022-04-05T09:46:00","review":"I recently starting renting a storage unit here. Craig was great in helping me find the right sized unit for me and making sure I left with no unanswered questions.Would recommend to anyone needing to rent a storage unit!","source":"Google","submissionTime":"2022-04-04T00:00:00","userName":"Chelsey V."},{"reviewId":"140ed42a-ce52-49c3-8213-643a6ee81892","range":0,"rating":5,"reply":"Hi Christina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-04-01T15:46:00","review":"Craig was an absolute delight to work with! He was incredibly knowledgeable about the storage facility & was patient with me while we talked through my storage needs. I look forward to continuing business with Craig & team!","source":"Google","submissionTime":"2022-04-01T00:00:00","userName":"Christina F."},{"reviewId":"62261568-46b0-4924-9702-6c1f5be9a06b","range":0,"rating":5,"reply":"Sean, Thank you for your review. It's great to hear our team was able to provide you with the customer service you deserve! As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-03-28T11:20:00","review":"Outstanding service and a great facility.","source":"Google","submissionTime":"2022-03-27T00:00:00","userName":"Sean A."},{"reviewId":"8852cbba-12db-441e-9aa4-bdd1dad7eef8","range":0,"rating":5,"reply":"Hi, Rich ! Thanks for the positive review, it means a lot to our team. Please call (402) 513-0585 if you have any questions about your rental. ","replyTime":"2022-03-22T12:42:00","review":"Excellent experience to view the various units, learning the various pricing and unit options.  Friendly staff and very helpful.","source":"Google","submissionTime":"2022-03-22T00:00:00","userName":"Rich M."},{"reviewId":"9334b56e-9659-4076-88fe-36a7c325c40f","range":0,"rating":5,"reply":"Thank you for the kind words, Dillon. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-03-21T09:08:00","review":"Craig was awesome and very helpful!","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"Dillon J."},{"reviewId":"5c239690-870a-4836-a41b-2868ebc313c9","range":0,"rating":5,"reply":"Thank you for the kind words, Cassie! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-03-21T09:09:00","review":"Great service!","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"Cassie w."},{"reviewId":"c0880aeb-ffff-4707-b38f-435fde7375d5","range":0,"rating":5,"reply":"Hi Ron - Mary, thank you for your review. We're glad our team was super friendly and helpful. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!  \n","replyTime":"2022-03-21T08:19:00","review":"Super friendly and helpful. We’ve rented a few storage units and this one is Top Notch!!","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"Ron -."},{"reviewId":"f44d9244-71de-4a67-9779-87375e0ff228","range":0,"rating":5,"reply":"Thank you for the excellent rating, Allison. We are glad Craig and Hunter were able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you. ","replyTime":"2022-03-17T14:32:00","review":"Craig and Hunter were great to work with. They make the process easy and fast and that was exactly what I was looking for. Great guys to work with !","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Allison A."},{"reviewId":"bd655ab0-cb1e-416f-b697-4e30e8474a8c","range":0,"rating":5,"reply":"Thank you for the kind remarks, Sheila! We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs.","replyTime":"2022-03-03T15:28:00","review":"Very niy Facility for the Monthly Fee. Sales Mgr easy to work with and process is simple and fast. Highly recommend","source":"Google","submissionTime":"2022-03-03T00:00:00","userName":"Sheila A."},{"reviewId":"3397c184-2335-49f2-8520-2b8b0ebec836","range":0,"rating":5,"reply":"Hi Ben, Thanks so much for your review! We are happy to hear Craig was great in reaching out to you and answering all of your storage-related questions. We are here to serve you, so give us a call at (888)-STORAGE if you need any future assistance. \n","replyTime":"2022-02-26T16:40:00","review":"Craig did a great job reaching out and answering any questions I had.  Thank you","source":"Google","submissionTime":"2022-02-26T00:00:00","userName":"Ben C."},{"reviewId":"c1308bda-1515-49b8-927a-305ad831af0b","range":0,"rating":5,"reply":"Thank you for the great review, Jennifer. We're glad Hunter was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2022-02-21T12:58:00","review":"Hunter is very helpful and and so are all the staff.","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"Jennifer P."},{"reviewId":"c28b5c44-9415-4b3c-9eff-2a669150e1d0","range":0,"rating":5,"reply":"Hi Mufrettin, thanks so much for your review! We are thrilled to hear your experience with Craig was positive. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2022-02-22T10:15:00","review":"Craig is a really professional and helpful. I just moved here in Nebraska and his suggestion and explanation about storage facilities in Nebraska were highly useful for me. I appreciate his great guidance.\nThanks Craig. You are the great!","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"Mufrettin S."},{"reviewId":"d306ee92-6026-46b7-acac-dc89c0d5e690","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad Craig was very helpful and welcoming! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-02-16T11:57:00","review":"My stuff was still there and not damaged when I went back. Craig was very helpful and welcoming!","source":"Google","submissionTime":"2022-02-16T00:00:00","userName":"David B."},{"reviewId":"a2c13748-fa03-423c-a6ac-3f3ea4cf1e13","range":0,"rating":5,"reply":"Thank you for the review, Justin! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-02-16T11:57:00","review":"I've looked all around town, this is the best place!","source":"Google","submissionTime":"2022-02-16T00:00:00","userName":"Justin B."},{"reviewId":"786b56d7-9050-479c-ad5c-b1ee067370f4","range":0,"rating":5,"reply":"Hi P!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 513-0585 or stop by the facility! ","replyTime":"2022-02-16T12:00:00","review":"Very nice and friendly staff.","source":"Google","submissionTime":"2022-02-16T00:00:00","userName":"P A."},{"reviewId":"45b926a0-74e2-438e-8b0b-6df8c4c941c7","range":0,"rating":5,"reply":"Thank you so much for your kind words, Scott. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience with Craig reflects that. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-01-12T14:52:00","review":"Thanks for the great experience.  Craig was very helpful and I am glad I stopped.  He was very knowledgeable and I would recommend Extra Space Storage for your storage needs.","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Scott W."},{"reviewId":"a34b909d-6a0b-434c-a154-805769380c7a","range":0,"rating":5,"reply":"Hi Michaela, thank you for your review. We're glad Craig was absolutely wonderful to work with, very supportive of your extenuating circumstance, and immediate need! We pride ourselves on keeping our storage facility secure and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-02-11T11:27:00","review":"Craig at extra space was absolutely wonderful to work with. We have had a storage unit for my husband’s business long term and been VERY happy their service. Recently, I needed a short term storage solution and they provided the perfect solution. Craig was very supportive of my extenuating circumstance and immediate need!! Bonus - they had many things I needed right there, various boxes for moving, TV, and a nifty wardrobe box which saved me lots of time I’d have spent folding etc.\nI love that it is secure entry, well lit with camera monitoring. I can easily lift the door myself and not worry if I have to stop by in the evening.","source":"Google","submissionTime":"2022-02-08T00:00:00","userName":"Michaela A."},{"reviewId":"c6136de1-0005-449b-8637-02012bca8c53","range":0,"rating":5,"reply":"Hi Ann!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 513-0585 or stop by the facility! ","replyTime":"2022-01-21T11:49:00","review":"These guys are wonderful!","source":"Google","submissionTime":"2022-01-21T00:00:00","userName":"Ann C."},{"reviewId":"34a6aa19-c639-4af1-b7af-c0ac2c9aeabb","range":0,"rating":5,"reply":"Thank you for the recommendation, Chantal. We're thrilled you had a positive experience with Hunter at Extra Space Storage. Please stop by the office if you have any questions!","replyTime":"2021-12-23T14:09:00","review":"Hunter was amazing! He helped me find the appropriate unit and got me a great price. Will recommend to all my friends.","source":"Google","submissionTime":"2021-12-23T00:00:00","userName":"Chantal A."},{"reviewId":"1e34d0ac-01d0-4b94-935c-ce3db9d67c60","range":0,"rating":5,"reply":"Thank you, Carol. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2021-12-27T08:33:00","review":"We have rented storage units for 20+ years.  Renting three units from Extra Storage this year was the best decision we ever made.  Staff has been over-the-top helpful, knowledgeable, friendly, and speedy. Truly professional and user-friendly.  BEST service ever! Thanks, Hunter and Landon!","source":"Google","submissionTime":"2021-12-21T00:00:00","userName":"Carol M."},{"reviewId":"765fc3f4-5c8f-45a9-a636-81c6de93ce9c","range":0,"rating":5,"reply":"Thank you for your feedback, Elboc! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to reach out at any time at 888-storage.","replyTime":"2021-12-07T11:44:00","review":"Very nice people, clean safe storage!","source":"Google","submissionTime":"2021-12-06T00:00:00","userName":"Elboc"},{"reviewId":"d0c61d1d-455b-425b-96e1-d6c4bc3851a5","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Zack! We're glad we were able to meet your storage needs. Stop by the office if you need anything.\n","replyTime":"2019-07-01T14:47:00","review":"Craig was very helpful anytime I had a concern with our unit! He is truly looking out for the customer and does everything possible to ensure you are taken care of.","source":"Google","submissionTime":"2021-11-08T00:00:00","userName":"Zack S."},{"reviewId":"098879c2-1d3f-4f5b-ae9d-a4b2504b096f","range":0,"rating":5,"reply":"Thank you for the kind words, Julianna. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2021-11-08T14:36:00","review":"Craig has been very helpful in the time we have rented a unit here!","source":"Google","submissionTime":"2021-11-08T00:00:00","userName":"Julianna B."},{"reviewId":"bc6b8423-9624-421c-b708-96068a821c3b","range":0,"rating":3,"reply":null,"replyTime":null,"review":"Google please stop bothering me and eat a D!","source":"Google","submissionTime":"2021-11-04T00:00:00","userName":"Dustin B."},{"reviewId":"7f30462e-2c75-44c4-9b0c-75cd2b4c7dcb","range":0,"rating":5,"reply":"Thanks, Steve! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Craig was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-10-30T09:36:00","review":"Craig at Extra Storage Space was great to work with and very helpful in finding the right storage unit and right contract for what we needed. Thanks Craig!","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Steve H."},{"reviewId":"01cec86b-6358-4e06-8ccd-7aa44e4ef8eb","range":0,"rating":5,"reply":"Thank you for your feedback, Ed! Providing renters with clean and secure facilities is our top priority. We're glad Craig was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-28T12:09:00","review":"Craig was great to work with! I had to adjust the size of unit 2 days after I signed agreement and Craig made it easy and hassle-free; very clean, well kept and secure place","source":"Google","submissionTime":"2021-10-27T00:00:00","userName":"Ed B."},{"reviewId":"1a7afab7-c8c6-44e8-8864-54ab418a6334","range":0,"rating":5,"reply":"Hello, Grace. Thank you for the review. We're so glad Craig could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2021-10-26T14:57:00","review":"Thank you Craig!  For getting me set up with a unit and showing me where it was and everything.  Excellent customer service!!  Thank you!!","source":"Google","submissionTime":"2021-10-25T00:00:00","userName":"Grace A."},{"reviewId":"b7c27560-c844-4333-a898-24624a816ed3","range":0,"rating":5,"reply":"Thank you for the excellent rating, D! We're happy we were able to provide a smooth rental experience. We're glad our team was very informative and helpful with gate codes and locks. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions. ","replyTime":"2021-10-20T11:48:00","review":"Renting storage space at Extra Space Storage was so easy.....the online app was very easy to follow w/excellent details on the availability,  dimensions, pricing,  and process.   When I determined I needed a storage unit, I was able to find and rent the size for me in 5 minutes on their site.  The Management team was very informative and helpful with gate codes, locks, etc.  I highly recommend Extra Space Storage!","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"D G."},{"reviewId":"3fe068af-bea1-433d-8565-d472c4def80a","range":0,"rating":5,"reply":"Thanks for the kind words, Andrew! We're glad Craig was great! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\n","replyTime":"2021-10-15T17:50:00","review":"Craig was great! Went above and beyond for me today. Had a big task but he was a huge help getting me some temp power to my unit to take care or some important work. Highly recommended!!!","source":"Google","submissionTime":"2021-10-15T00:00:00","userName":"Andrew M."},{"reviewId":"e169b1f5-0d2b-4b2d-a610-6e7c85600117","range":0,"rating":5,"reply":"James, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you ever need any assistance feel free to stop by or call us at (508) 852-2945. \n","replyTime":"2021-10-11T17:59:00","review":"Very smooth transaction and friendly staff. Set everything online, on my lunch break. Fantastic.","source":"Google","submissionTime":"2021-10-11T00:00:00","userName":"James L."},{"reviewId":"0546f178-dfb3-4e18-aa22-c000416970e6","range":0,"rating":5,"reply":"Thanks for the kind words, Connie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\r","replyTime":"2021-10-04T10:35:00","review":"Great experience. Facility immaculately clean. Highly recommend.","source":"Google","submissionTime":"2021-10-03T00:00:00","userName":"Connie K."},{"reviewId":"82456224-8fe3-4816-8a84-6b8504fcc785","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Edward Kelly. We're committed to being your go-to stop for all your local storage needs! We're glad Criag is friendly, professional, and polite. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-09-21T08:56:00","review":"We are moving to Omaha.  Found our house but can not get in for awhile. This plave is AWESOME. Criag is friendly,  professional and polite. Highly recommend.","source":"Google","submissionTime":"2021-09-21T00:00:00","userName":"Edward K."},{"reviewId":"d7d1d348-f88d-49d0-8cf0-b49f25ee83be","range":0,"rating":5,"reply":"We think Craig is great too! Thanks for the positive review, Nicholas. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-09-21T14:01:00","review":"Craig the man!","source":"Google","submissionTime":"2021-09-21T00:00:00","userName":"Nicholas C."},{"reviewId":"6d59d1ab-b02b-438e-ae45-c2c1240ca6a0","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Sparkling clean,  very nice and helpful staff.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Stephanie K."},{"reviewId":"e8af56cc-3142-4940-abce-9639778d81ab","range":0,"rating":5,"reply":"Our team appreciates your rating, Roxanne. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Craig reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-08-24T15:45:00","review":"Craig is awesome   Had our storage place all nice and clean and gave us a tour of the place.    He is wonderful and we feel very comfortable having Craig keeping an eye on things.  Could not find a better place to store our furniture","source":"Google","submissionTime":"2021-08-24T00:00:00","userName":"Roxanne D."},{"reviewId":"06d8c457-c585-4699-bcad-9ead802f2843","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great people, great service. Highly recommend","source":"Google","submissionTime":"2021-08-22T00:00:00","userName":"Jwizard 2."},{"reviewId":"868b3b64-bf40-422c-b830-e5bea1e12c8a","range":0,"rating":5,"reply":"Thanks for the positive review, K D! We are glad you had a great experience! Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-07-21T13:29:00","review":"Incredible service at the 203rd and Farnam location.  Highly recommend.","source":"Google","submissionTime":"2021-08-21T00:00:00","userName":"K D."},{"reviewId":"7c8441aa-4956-47cd-acd8-828f8ef7d142","range":0,"rating":5,"reply":"Hi, Daniel, Thank you for the 5-star review. We're so happy you had a great experience with our Elkhorn, Nebraska Extra Space Storage. Please call us at 888-storage if you have any questions","replyTime":"2021-09-09T09:00:00","review":"Great Storage Facility, very clean, wide variety of units. Easy access to your unit at any point during business hours. Numerous amounts of carts to use to hall stuff to and from your unit. Good size elevators was able to fit a large couch and some beds.","source":"Google","submissionTime":"2021-08-12T00:00:00","userName":"Daniel K."},{"reviewId":"9b300618-66b2-41ad-8551-53ff9a637c6f","range":0,"rating":5,"reply":"Hi Jake, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-09-05T10:58:00","review":"This place is worth the investment. Highly secure. Clean and spacious units. Professionally operated and maintained. Craig, the manager on site, is very knowledgeable and helpful. I’d recommend.","source":"Google","submissionTime":"2021-08-09T00:00:00","userName":"Jake R."},{"reviewId":"50c30f62-1e00-4f62-bd66-36cd21b32b3d","range":0,"rating":5,"reply":"Thanks Mikki! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-08-25T09:47:00","review":"Very convenient and easy to work with throughout the entire process from booking to exiting.","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Mikki M."},{"reviewId":"85d7470b-d384-4a11-adf3-00df331d8093","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Craig was helpful, professional and flexible with us on our end date.","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"Tomi F."},{"reviewId":"e4629f48-72ba-4ae3-912e-25a452c58e5e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great service!!! Looking forward to doing business with them for the foreseeable future.","source":"Google","submissionTime":"2021-07-12T00:00:00","userName":"F"},{"reviewId":"4a5dd4e1-8af8-4045-953c-b4a150089d32","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Craig was very Knowledgeable and very responsive answering all questions.","source":"Google","submissionTime":"2021-06-21T00:00:00","userName":"Brad K."},{"reviewId":"4675f923-de2e-4180-a80b-5170465f9a80","range":0,"rating":5,"reply":"Thanks for the review, G. M.! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-23T10:34:00","review":"Great outfit and the staff explained everything at a high level. Im totally comfortable with the quality of the complex and the staff.  A++","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"G. M."},{"reviewId":"78bd176b-a90c-4c7b-8c94-e7b33e285ea9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This storage location at 20302 Farnam in Omaha, NE is great; It's relatively new and premises are kept very clean. Dealing with Craig from beginning to end was quick and easy. Everything from online interaction to person-to-person on premise was very easy and satisfactory. I would use this location again if ever needed.  Thanks Craig, , ,","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"Nancy I."},{"reviewId":"5320f1bd-e6d6-4a4d-b922-ec2cafb7bd0b","range":0,"rating":5,"reply":"Thank you for the review, Jackson! We pride ourselves on having a friendly, accommodating staff and are so happy Craig was able to assist you! We are happy to help with any storage needs at 888-storage.","replyTime":"2021-06-07T12:04:00","review":"Craig was amazing to work with! We are storing some items for our non-profit and he did what he could to get us the best rate!\n\nTrust Extra Space Storage!","source":"Google","submissionTime":"2021-06-07T00:00:00","userName":"Jackson O."},{"reviewId":"03c0abd3-b4fb-4602-bfd9-983ecec739ef","range":0,"rating":5,"reply":"Hi Terry, thanks so much for your review! We are thrilled to hear your experience with Craig was positive and are always here to help with your storage needs! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2021-06-03T15:53:00","review":"Craig Hanneman Was amazing to work with he is very knowledgeable he took his time he walk us through the complex, showed us the elevator showed us the carts showed us the keypad we are very fortunate to get all the units we wanted and very short notice Craig followed COVID protocol at all times we couldn’t be happier happier","source":"Google","submissionTime":"2021-05-28T00:00:00","userName":"Terry H."},{"reviewId":"c3f098f4-af25-4cd2-be73-1ff2988930ad","range":0,"rating":5,"reply":"We think Hunter is great too! Thanks for the positive review, Julie. We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-05-12T15:23:00","review":"Hunter was awesome, super easy setup! Very friendly environment!","source":"Google","submissionTime":"2021-05-12T00:00:00","userName":"Julie N."},{"reviewId":"f8ce2aac-9862-467e-b7fc-8447d0df9bf6","range":0,"rating":5,"reply":"Thanks, Marcus. We are thrilled you had a great experience with Craig! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-05-09T13:09:00","review":"Craig was very pleasant and informative.\nRates are reasonable and easy access.","source":"Google","submissionTime":"2021-05-06T00:00:00","userName":"Marcus H."},{"reviewId":"86c85a32-b225-4be5-befb-e932b681ab33","range":0,"rating":5,"reply":"Hi Stephanie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig and Hunter! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.\n","replyTime":"2021-04-23T17:04:00","review":"Our family recently relocated to Nebraska and found the need for a storage unit upon downsizing into our new home. ExtraSpace storage facility in Elkhorn meets and exceeds our expectations and storage needs. Upon our initial inquiry we were serviced with professional, courteous and knowledgeable care by Hunter. A couple of days later I was contacted by Craig, the store manager, to assure our needs were meet, welcomed us to the facility and stressed their assistance was available as needed to in ensure our satisfaction. This extra touch of excellent customer service was a bonus to a extremely clean and conveniently accessible unit. Thank you Craig and Hunter for going above and beyond. I will definitely recommend your store to others.","source":"Google","submissionTime":"2021-04-19T00:00:00","userName":"Stephanie K."},{"reviewId":"ac50ebde-99b6-4850-8d80-06ec9b20c4be","range":0,"rating":5,"reply":"Hi Joshua, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Craig reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-21T14:54:00","review":"Very clean and very friendly staff. I dealt with Craig he was very polite and professional","source":"Google","submissionTime":"2021-04-17T00:00:00","userName":"joshua s."},{"reviewId":"8be6d504-68eb-4245-8bd5-206b7e654497","range":0,"rating":5,"reply":"Hi Randi, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!","replyTime":"2021-04-19T16:03:00","review":"Very clean facility.  Staff is very attentive.  It likely goes along with the industry, but the (frequent) price increase is frustrating.","source":"Google","submissionTime":"2021-04-15T00:00:00","userName":"Randi S."},{"reviewId":"afa3eb5a-ee1b-454b-a3b7-6ff184fd46a5","range":0,"rating":5,"reply":"Hi Taylor, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-07T12:38:00","review":"Extremely helpful and welcoming staff and all around clean and we'll kept facility.","source":"Google","submissionTime":"2021-04-06T00:00:00","userName":"taylor h."},{"reviewId":"bd5439c2-f014-46b7-9c29-492bb4b04c11","range":0,"rating":5,"reply":"Thank you for the review, Kristin! We pride ourselves on having a friendly, accommodating staff and are so happy Craig was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-07T14:46:00","review":"Extra Space Storage is well ran, clean and economical. The store manager, Craig, has been there since inception and is always very professional and accommodating. I’d recommend giving them a look if you need storage.","source":"Google","submissionTime":"2021-04-06T00:00:00","userName":"Kristin B."},{"reviewId":"c65bd172-38d7-473e-8b76-d3bae90854f5","range":0,"rating":5,"reply":"Hi Jordan, thank you for your review! We're so happy to hear that your experience with Craig and the cleanliness of the facility has been positive! Stop by our office if you need anything in the future.\n","replyTime":"2021-04-08T18:59:00","review":"Great facility. Very clean. Craig, the store manager, is extremely helpful and easy to work with!","source":"Google","submissionTime":"2021-04-01T00:00:00","userName":"Jordan C."},{"reviewId":"51ef27da-3707-400b-b7b9-7d8ea23920db","range":0,"rating":5,"reply":"Hello, Corey. Thank you for the review. We're so glad we could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-04-08T12:37:00","review":"Very helpful people and efficient process!","source":"Google","submissionTime":"2021-03-31T00:00:00","userName":"Corey W."},{"reviewId":"4c293d48-e597-417f-b8a4-d1939803fbab","range":0,"rating":5,"reply":"Hi Jack, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience with Craig. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-04-04T10:34:00","review":"Craig was very professional and patient. He was helpful in that we explored different sized and differently located units. With his assistance we arrived at decision we were most comfortable with. Craig is to be commended for his professionalism.","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Jack N."},{"reviewId":"6fd835c0-2ff6-4c24-bb9e-5eb0743b5af3","range":0,"rating":5,"reply":"Hi Nazar, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-03-28T13:53:00","review":"So far so good. Initial visit and process of setting up the lease was flawless. Unit is clean and everything works good.  Will see how it will be in the future.","source":"Google","submissionTime":"2021-03-22T00:00:00","userName":"Nazar S."},{"reviewId":"8e76a467-a353-4e6b-995c-ff570ff4eddd","range":0,"rating":5,"reply":"Thanks, Barry. We are thrilled you had a great experience with Extra Space Storage. Stop by our office if you need anything in the future!","replyTime":"2021-03-16T13:46:00","review":"The rental experience was excellent.  Great website and then the ability to get the rental accomplished quickly with a local representative!","source":"Google","submissionTime":"2021-03-16T00:00:00","userName":"Barry W."},{"reviewId":"60cac046-82f6-44b5-a8e0-3af5666e5243","range":0,"rating":5,"reply":"Hi Matt, thank you for your review. We're glad Craig was very helpful. Stop by the office if you need anything. ","replyTime":"2021-03-19T13:13:00","review":"Craig was very helpful providing options for storage.  This was in March of 2021.","source":"Google","submissionTime":"2021-03-13T00:00:00","userName":"Matt L."},{"reviewId":"d30cd41b-9567-48bc-86ad-3ba836f9273b","range":0,"rating":5,"reply":"Hi Jennifer, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Feel free to reach out at any time at 888-storage.","replyTime":"2021-03-12T19:01:00","review":"Extra Space Storage has been extremely attentive and my storage unit is clean and everything it was promised!! I couldn't ask for anything more!!!","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Jennifer B."},{"reviewId":"05f01ce1-41bc-49dc-9d6c-1d9d20b860db","range":0,"rating":5,"reply":"Thank you for providing your feedback, Jim. We're glad Craig did an awesome job and was very good to work with. Stop by the office if you need anything. ","replyTime":"2021-03-16T15:13:00","review":"Craig did an awesome job and was very good to work with.","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Jim M."},{"reviewId":"201e4b51-e41d-4d71-b104-3bf81001aa5f","range":0,"rating":5,"reply":"Thanks for the positive review, Tom! We are glad you had a great experience with Craig. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-11T15:09:00","review":"Craig was awesome. Really knows his stuff.","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"Tom P."},{"reviewId":"6dc15573-e232-4ec2-9dd6-890e6979a3f3","range":0,"rating":5,"reply":"Hi Dj, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.\n","replyTime":"2021-03-09T13:58:00","review":"Not surprised they have such a good review here. We used this location for about a year and half. I was the first one to us my unit. Loved the carts and easy access to the climate controlled units. I once locked my unit incorrectly (forgot to slide the bolt over before locking the padlock) and I got a phone call that evening letting me know.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"DJ"},{"reviewId":"f9f27721-8fd6-4b72-bcd9-8b9649d56914","range":0,"rating":5,"reply":"Hello, Jeff. Thank you for the review. We're so glad Craig could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-03-08T16:37:00","review":"Craig and his team were great!  The sign-up was easy and the unit was very clean.","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"Jeff B."},{"reviewId":"7de05914-2079-4b46-bb6a-b865594e7bf0","range":0,"rating":5,"reply":"Hi Dan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-03-01T10:50:00","review":"Easy to set up, easy to cancel. Space was nice, clean and the employees were always helpful and friendly!","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"Dan W."},{"reviewId":"a5d33cc8-ca40-4603-ae54-8183ebea541c","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Danielle. We pride ourselves on having a helpful, accommodating staff and are so happy Craig was able to assist you! We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything. \n","replyTime":"2021-03-02T11:45:00","review":"Craig was AMAZING! Very helpful and accommodating on very short notice! Great experience! Thanks Craig!","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"Danielle G."},{"reviewId":"baefa9ec-371c-4656-8e30-f5f3b3dd2537","range":0,"rating":5,"reply":"Thank you for the excellent rating, Justin! We're happy Craig was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-02-23T15:33:00","review":"Craig was super helpful and got me a storage unit fast and no with no problems","source":"Google","submissionTime":"2021-02-23T00:00:00","userName":"Justin M."},{"reviewId":"f909ade3-4177-425c-a3f9-b4a01db8dd6a","range":0,"rating":5,"reply":"Hello, Michelle. Thank you for the review. We're so glad Craig could meet your storage needs. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance!","replyTime":"2021-02-25T18:15:00","review":"Craig was super helpful! Renting a storage unit was a smooth, easy process!","source":"Google","submissionTime":"2021-02-20T00:00:00","userName":"Michelle F."},{"reviewId":"c73028f5-1d2e-4ba6-ad58-0ecbdab51021","range":0,"rating":5,"reply":"Thank you, Mark. We're thrilled you had a positive experience with Craig! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2021-02-25T18:15:00","review":"Craig was great!","source":"Google","submissionTime":"2021-02-20T00:00:00","userName":"Mark F."},{"reviewId":"09626d32-d52a-4d97-b737-abe9a47ef315","range":0,"rating":5,"reply":"Hi Mackenzie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!","replyTime":"2021-02-19T12:02:00","review":"Love this management team, they are extremely helpful and nice. The storage units are very clean and well kept.","source":"Google","submissionTime":"2021-02-19T00:00:00","userName":"Mackenzie H."},{"reviewId":"0fdc0aa1-2d61-4e53-974f-90ee628b9a11","range":0,"rating":5,"reply":"Hello, Dave. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything! We're always here to help at 888-storage.","replyTime":"2021-02-19T18:30:00","review":"Craig was very informative and covered all the options for me. His professionalism exhibited will have me recommend his Storage location to others","source":"Google","submissionTime":"2021-02-18T00:00:00","userName":"Dave B."},{"reviewId":"9a40e143-91ef-4ed5-aa21-b69a50c31075","range":0,"rating":5,"reply":"Thank you for the kind words, Ashley. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2021-02-17T14:18:00","review":"Very easy to rent a unit and the best price I found in Elkhorn! Craig called immediately after I rented online and was helpful with making sure all was taken care of and our unit would be ready for us!","source":"Google","submissionTime":"2021-02-16T00:00:00","userName":"Ashley C."},{"reviewId":"63ca8455-3ec1-4694-8544-77e88126e592","range":0,"rating":5,"reply":"Thanks for the awesome review, Robert! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2021-02-12T16:43:00","review":"The leasing process was super easy, and the customer service from Salt Lake HQ was super friendly. The local management has been extremely helpful and personable. The unit is clean, easy to access. I highly recommend this company as a group who want to make storage convenient and easy to manage,","source":"Google","submissionTime":"2021-02-11T00:00:00","userName":"Robert L."},{"reviewId":"6ec875a7-a8c3-4e63-92cc-f7f9d5e68007","range":0,"rating":5,"reply":"Hi Darby, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Craig and Janeen were able to help and accommodate your storage needs. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-10T10:09:00","review":"This place is so GREAT!! Great facility, safe, great prices and super clean!  Craig is awesome! They have great communication and work really hard to do everything within their means to accommodate their tenants. ???? I highly recommend!!","source":"Google","submissionTime":"2021-02-05T00:00:00","userName":"Darby L."},{"reviewId":"5876d8d5-2c0a-436a-b908-3550a17562b8","range":0,"rating":5,"reply":"Thank you for the kind words, Niel! We're committed to providing excellent customer service. Stop by the office if you need anything. \n","replyTime":"2021-02-16T14:07:00","review":"Excellent customer service.","source":"Google","submissionTime":"2021-02-04T00:00:00","userName":"Niel N."},{"reviewId":"6dd50381-57d2-410b-9c5d-7988c5a2d133","range":0,"rating":5,"reply":"Private, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-01-19T13:38:00","review":"I met the property manager today.  Very nice guy and easy to work with!  From what I learned of their operations I liked what I heard; reservation process, payment setup, access hours, competitive rates, unit sizes withwide doors (12x19), etc","source":"Google","submissionTime":"2021-01-19T00:00:00","userName":"Private R."},{"reviewId":"51b2ed6d-02a3-4f7d-8efb-bd44a1e82fc4","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2020-12-23T15:07:00","review":"Super easy to work with. When it snows, they clear the area to access your storage unit right away!","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"big m."},{"reviewId":"706342df-ec4d-44cb-b43b-b6411c2c2496","range":0,"rating":5,"reply":"Hello, Leslie, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-11-28T09:41:00","review":"These guys have been wonderful to work with. We have had our storage unit for 18 months and been incredibly happy with the care and attention to detail.","source":"Google","submissionTime":"2020-11-25T00:00:00","userName":"Leslie K."},{"reviewId":"f606d946-57d9-490b-8b84-f1b4388544af","range":0,"rating":5,"reply":"Hello, Steven. Thank you for the recommendation. We're so glad Craig and Jen could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-11-13T11:20:00","review":"Craig and Jen were very responsive and professional.  Site is secure, updated and clean.  Highly recommend!","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Steven G."},{"reviewId":"a6eedf6c-8212-4216-a934-6a3076671d8d","range":0,"rating":5,"reply":"Hi Mike, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Jen reflects that. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-11-07T09:30:00","review":"Jen helped tremendously. She was very quick to respond to my questions and I appreciate the flexibility she gave me\nClean facility","source":"Google","submissionTime":"2020-11-07T00:00:00","userName":"Mike H."},{"reviewId":"feebc70c-3631-464f-8b11-dc960eaa4624","range":0,"rating":5,"reply":"Hi Janet, we're glad Jen helped you get registered, walked you through the process on your phone, and played along with your humor. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-11-05T08:00:00","review":"The agent that helped me get registered (Jen!) did a great job!  She walked me through the process on my phone with clear directions and great patience.  She even played along with my lame humor.  Once I arrived at the storage complex, it was very clean and easy to access from the highway.  This is a great storage complex!","source":"Google","submissionTime":"2020-11-04T00:00:00","userName":"Janet S."},{"reviewId":"d67dd3d5-6661-4fba-ba5b-b8ebff936ec3","range":0,"rating":5,"reply":"Hi Les, thank you for taking the time to leave us a review! We aim to provide the highest level of customer service and are thrilled to hear your experience with Craig reflects that! Thank you for choosing Extra Space Storage! Let us know if we can do anything else to assist you. ","replyTime":"2019-12-03T13:15:00","review":"My need for extra storage has ended.\nJen, the location manager at 20302 Farnam St. in Elkhorn NE was very helpful with finalizing my storage contract.  If I ever need a clean, and safe storage unit again, I will use Extra Storage at the Farnam St. location.","source":"Google","submissionTime":"2020-11-02T00:00:00","userName":"Les L."},{"reviewId":"475dab20-bc1c-4eaf-bf9a-db0bfbca5d91","range":0,"rating":5,"reply":"Thank you, Caid. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-10-15T15:59:00","review":"Jen was fantastic. I was looking g for short notice extra space and called a few places. It took a few hours to hear anything back from the others. Jen called back within minutes and asked great questions and saved me a little money along the way. I have used storage units before and none have been as great of an experience as this was. Highly recommend. Jen needs a raise.","source":"Google","submissionTime":"2020-10-15T00:00:00","userName":"caid c."},{"reviewId":"477d85a0-7b36-4acd-aa73-432942b3054e","range":0,"rating":5,"reply":"Hello, Lukas. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. We're always here to help with any of your storage needs at 888-STORAGE.","replyTime":"2020-09-11T15:40:00","review":"Very good experience here, always have had easy access and quick work for the storage units. Appreciate the hospitality.","source":"Google","submissionTime":"2020-09-11T00:00:00","userName":"Lukas D."},{"reviewId":"d30627f7-9c3b-4743-ae78-88eba83b7971","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Don't hesitate to reach out if you need anything, Jon! ","replyTime":"2020-09-10T09:26:00","review":"Lots of great options . Pricing was competitive. Craig was great to work with. No reason not to give a five star review!","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Jon J."},{"reviewId":"6f6e9a7a-2777-4a23-84e0-9d0b9f0fcda7","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Sensacion. Please stop by the office if you have any questions. ","replyTime":"2020-09-09T11:01:00","review":"The gentleman who attended me was friendly and helpful.  Even though I'm learning English, it helped me a lot!  good service.  thank you.","source":"Google","submissionTime":"2020-09-08T00:00:00","userName":"SENSACION G."},{"reviewId":"21c4812b-8672-4f7a-9be0-f4b08f923cee","range":0,"rating":5,"reply":"Hi, Deborah. We're glad Craig was helpful and efficient. Thank you for choosing Extra Space Storage.?? ","replyTime":"2020-09-02T13:59:00","review":"Appreciate the great service I received from Craig who was both helpful and efficient.","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"Deborah G."},{"reviewId":"da28e146-3b76-4510-988c-0e656743ecbe","range":0,"rating":5,"reply":"Thank you for your feedback, Nicholas! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. ","replyTime":"2020-08-27T18:45:00","review":"Excellent customer service. Clean, secure facility.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"Nicholas H."},{"reviewId":"1d8fb17d-5a10-4e61-a101-ef1e4b90f1a7","range":0,"rating":5,"reply":"Hi Michelle, thank you for your review! We're so happy to hear that your experience with Craig and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-STORAGE.","replyTime":"2020-08-06T18:09:00","review":"Extremely helpful and very organized. The facility was very clean! Craig was so friendly and was very quick in the process! Thank you so much!!!","source":"Google","submissionTime":"2020-08-06T00:00:00","userName":"Michelle H."},{"reviewId":"b1bab34b-6ae1-47ad-9870-33e2b1726606","range":0,"rating":5,"reply":"Hello, Sarah. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-08-05T12:09:00","review":"Craig was amazing!! Super helpful and so great to work with:))","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"Sarah M."},{"reviewId":"ee893149-2b6d-41e3-8762-133a7bf3105a","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jena! It's great that Craig was helpful throughout your rental process and we are glad you are happy with your rate. Don’t hesitate to reach out if you need anything! Our team is happy to help.? ","replyTime":"2020-07-21T17:41:00","review":"Craig is the BEST!!! I thought I had found a great deal via the online pricing but because we were renting multiple units he actually had a better rate! I love his honesty and that he didn’t just let me pay the deal that I thought would get us the best pricing!!!! Thank you!!!","source":"Google","submissionTime":"2020-07-31T00:00:00","userName":"Jena S."},{"reviewId":"96cc797d-b15e-4826-86df-061d37220b2c","range":0,"rating":5,"reply":"Hello, Eddie. Thank you for the 5-star review! We're so happy Craig could help you with your storage needs and make your rental process easy. Please let us know if you need anything!","replyTime":"2020-07-30T12:16:00","review":"Great to work with Craig today on our storage needs...he made the process very smooth and seamless!!!","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"Eddie N."},{"reviewId":"0492cd31-b483-42ef-86f4-936486270702","range":0,"rating":5,"reply":"Thanks, Rebecca! We know convenience is important when selecting a storage facility and are thrilled Craig was able to provide that for you. Thank you for being a loyal customer!  \n","replyTime":"2020-07-18T09:58:00","review":"Extra Space Storage in Elkhorn is a very convenient  and well maintained \n facility. Craig does a great job explaining details and is an asset to the business.","source":"Google","submissionTime":"2020-07-18T00:00:00","userName":"Rebecca B."},{"reviewId":"66ec2000-b240-4f11-b4f0-9c77ff471b42","range":0,"rating":5,"reply":"Hi Jill, we're glad Craig was able to help you find the best unit. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-07-13T12:09:00","review":"Craig was very diligent in helping us find the best unit for us.  We are very happy with the unit and the service! Highly recommend.","source":"Google","submissionTime":"2020-07-13T00:00:00","userName":"Jill M."},{"reviewId":"a9955389-9b58-4497-aac8-9e836c69fde5","range":0,"rating":5,"reply":"Hello, Jeremiah! Thank you for your positive feedback about your experience with Craig. Our team is proud to serve you and your storage needs. Give us a call if you need anything.","replyTime":"2020-07-09T14:59:00","review":"Craig was amazing! Went above and beyond to help. Thanks for the help!","source":"Google","submissionTime":"2020-07-08T00:00:00","userName":"Jeremiah A."},{"reviewId":"dd7e9c13-f62e-4dd8-a16f-d4ae44b31e08","range":0,"rating":5,"reply":"Thank you for the kind words, Clyde! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-05-15T17:13:00","review":"I'm a pharmaceutical sales rep who recently relocated to the Elkhorn area and needed a storate unit to store items.  I shared my need to place an electrical outlet in a unit and Craig obtained the necessary approval in order to make it happen.  The process was simple and I'm grateful for his excellent customer service.","source":"Google","submissionTime":"2020-04-24T00:00:00","userName":"Clyde E."},{"reviewId":"6a38c2b1-285c-44e4-8ed5-426cce97849e","range":0,"rating":5,"reply":"Hi Stephanie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We look forward to helping you again in the future!\n","replyTime":"2020-05-16T12:49:00","review":"Craig has been wonderful to get back to me with any queries. The facility is impeccably maintained and easy to get around. Also, the price is low. I highly recommend.","source":"Google","submissionTime":"2020-04-13T00:00:00","userName":"Stephanie R."},{"reviewId":"02cf6ab2-844a-4476-bead-eb37635ed181","range":0,"rating":5,"reply":"Hi Courtney, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Craig helped you and answered all your questions. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-03-17T15:07:00","review":"While looking for storage stopped & talked to Craig.  The facility was super clean and he helped me and answered all my questions.  I would recommend the place.  Thanks Craig for your great service.","source":"Google","submissionTime":"2020-03-15T00:00:00","userName":"Courtney W."},{"reviewId":"f3a70951-f112-4b21-9eed-7a496e24055e","range":0,"rating":5,"reply":"Michael, we love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-03-14T09:38:00","review":"I have had a handful of storage units over the years and this was by far the BEST experience i have had. Staff were all great, Craig was very helpful!","source":"Google","submissionTime":"2020-03-13T00:00:00","userName":"Michael H."},{"reviewId":"3d34dfda-d8dc-401f-bc25-88523cd6a6cb","range":0,"rating":5,"reply":"Leann, we pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Thanks for letting us help with your storage needs.  ","replyTime":"2020-03-14T13:28:00","review":"Very clean facility.  Manager Craig is super easy and fun to work with!","source":"Google","submissionTime":"2020-03-13T00:00:00","userName":"Leann R."},{"reviewId":"b607b9a1-a611-4352-978b-c07308fafc64","range":0,"rating":5,"reply":"Thanks, ThisJust 1n! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Let us know if we can do anything else to assist you! ","replyTime":"2020-03-10T15:37:00","review":"This site is super clean, up to date, and secure.  Worked with Craig and he was extremely nice and helpful.  It was a very busy Saturday when we went in but he handled everything very professionally.","source":"Google","submissionTime":"2020-03-10T00:00:00","userName":"ThisJust 1."},{"reviewId":"a5a40340-a535-4945-8079-f064478c9dd5","range":0,"rating":4,"reply":"Hi Deborah, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything. ","replyTime":"2020-03-08T12:22:00","review":"Extremely clean. Well maintained.  Mandatory insurance bumped a good quote into a rate that no longer made sense for the few items we wanted to store.","source":"Google","submissionTime":"2020-03-08T00:00:00","userName":"Deborah H."},{"reviewId":"5fd49fc2-4b13-4977-9060-695b74d0da07","range":0,"rating":5,"reply":"We appreciate you taking the time to provide your feedback, Joe. We're glad Craig was great to work with. Let us know if we can do anything to assist you! ","replyTime":"2020-03-07T09:42:00","review":"Craig was great to work with.","source":"Google","submissionTime":"2020-03-07T00:00:00","userName":"Joe C."},{"reviewId":"560d036a-15fc-4e1a-bacb-524115af64f0","range":0,"rating":5,"reply":"This is great feedback Elite Heating Air, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business! Don't hesitate to reach out if you need anything.","replyTime":"2020-03-04T13:36:00","review":"They have been amazing even called us to let us know that the unit was not locked properly","source":"Google","submissionTime":"2020-03-04T00:00:00","userName":"Elite H."},{"reviewId":"a9567a81-abbc-4bb3-af26-871d8320f092","range":0,"rating":5,"reply":"Hi Abby, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Craig really cares about his customers. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-01-12T13:51:00","review":"Very clean storage facility.  Craig really cares about his customers.  Totally recommend.","source":"Google","submissionTime":"2020-01-12T00:00:00","userName":"Abby C."},{"reviewId":"4b1a2d2f-d3fa-4456-a91f-c3dc43e00bf4","range":0,"rating":5,"reply":"Hi Matthew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Craig was able to help. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-01-12T11:08:00","review":"Very clean and well kept place, guy named Craig that works there is awesome and super helpful! Recommend this place for anyone!","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Matthew C."},{"reviewId":"b7f5e0f0-4a7b-4692-b308-218bd7b82485","range":0,"rating":5,"reply":"Hi Sarah-ann, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Craig was able to help. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-01-12T11:10:00","review":"Nice, clean and great value for the price we pay! Craig who works there is very nice and helpful! Highly recommend this place!","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Sarah-Ann L."},{"reviewId":"6aa052c3-a178-4f1a-a453-99f0c0145132","range":0,"rating":5,"reply":"Hi Sharon, thank you for taking the time to share your thoughts! It is wonderful to hear that Craig provided you with the excellent service we strive to provide for all of our customers! We're so happy that your experience with the convenience and cleanliness of the facility has been positive! Your feedback means a lot to us. Our team is here to serve you so don't hesitate to stop by our office or give us a call at (402) 513-0585 if you need any future assistance!","replyTime":"2020-01-09T09:58:00","review":"I requested a climate controlled storage unit online to get the web price on a Sunday and received a call on Monday morning to check about my needs.  I went in and Craig showed me to several different units to assess my needs--near an elevator or location of the roll-up door on the long side or short side of the unit.  It was quick to rent the unit.  One thing that I didn't think about was to have proof that your belongings are covered by homeowners or renters insurance otherwise you will need to email/fax it over or purchase their insurance which I thought was a bit pricey. \n\nThe place is kept clean and the fans in the climate controlled building help keep the circulation going, so no funny smells.  They have carts available to help bring items from your vehicle to the unit.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Sharon J."},{"reviewId":"4e771787-49e8-4a33-acde-948204d6e26e","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Ethan! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Let us know if you need any future assistance!","replyTime":"2020-01-04T15:58:00","review":"Clean facility, friendly staff, highly recommended!","source":"Google","submissionTime":"2020-01-04T00:00:00","userName":"Ethan N."},{"reviewId":"9be533b3-647f-4b04-b77a-85170e16307e","range":0,"rating":5,"reply":"Thank you for your feedback, Lorinda! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! ","replyTime":"2019-12-29T07:52:00","review":"The facility is clean and it was easy to move in. I thought it was reasonably priced and the building was secure. I recommend!","source":"Google","submissionTime":"2019-12-28T00:00:00","userName":"Lorinda C."},{"reviewId":"7762b261-7481-4bdc-a214-df784829007c","range":0,"rating":5,"reply":"Your feedback is appreciated, Cliff! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Your recommendation means a lot to us. Let us know if you need any future assistance!","replyTime":"2019-11-05T13:10:00","review":"Craig was very helpful and answered all my questions.  The place is very clean.  I recommend Extra Space Storage for your storage needs.","source":"Google","submissionTime":"2019-11-04T00:00:00","userName":"Cliff L."},{"reviewId":"55da3aa5-dd2a-437b-b60b-03a493475d0a","range":0,"rating":5,"reply":"Hi Carol, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Craig was thorough in the details he gave you. Let us know if we can do anything to assist you!\n","replyTime":"2019-10-29T09:42:00","review":"I want to share how well Craig at Extra Space Storage took care of us! First he greeted us with a smile & cheerful \"Hi\". He then proceeded to tell us about the storage unit benefits. We then went to look at the unit. It was so clean! Craig was so thorough in the details he gave us. We are so pleased! Extra Storage is Blessed to have an employee like Craig!","source":"Google","submissionTime":"2019-10-28T00:00:00","userName":"CAROL M."},{"reviewId":"923bc78f-34d9-4ccf-85cd-291838074305","range":0,"rating":5,"reply":"Your feedback is appreciated, Kevin! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Your recommendation means a lot to us. Stop by our office if you need any future assistance!","replyTime":"2019-10-28T07:59:00","review":"Craig was outstanding. Personable and knowledgeable. Enjoyed our experience. Would definitely recommend Craig and this facility.","source":"Google","submissionTime":"2019-10-27T00:00:00","userName":"Kevin M."},{"reviewId":"bd4fe6a5-e8f4-4342-9b69-de03b385bee3","range":0,"rating":5,"reply":"Hey Randy, thank you for your kind words! We love hearing your feedback and are thrilled to know you and your father have enjoyed your experience with Craig. We take great pride in keeping our facilities in top-notch condition! Let us know if there's anything else we can do to keep your experience great!","replyTime":"2019-10-24T10:09:00","review":"Craig Hanneman answered all my questions and provided prompt service. My Dad has a unit here as well and he was great with him too! The place is always very clean and organized as well.","source":"Google","submissionTime":"2019-10-23T00:00:00","userName":"Randy W."},{"reviewId":"4d08675c-ec72-41c9-a6ab-598b7c61974e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Rodger! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Your recommendation means the world to us! ","replyTime":"2019-10-21T15:22:00","review":"Spoke with Craig(Store Manager) and he was extremely helpful and knowledgeable. I would recommend Craig and this facility for your storage needs.","source":"Google","submissionTime":"2019-10-21T00:00:00","userName":"Rodger H."},{"reviewId":"d869e405-a186-4787-a8bc-2fd0e90d4056","range":0,"rating":5,"reply":"Thank you for the kind words, Melanie. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2019-10-13T11:12:00","review":"Craig is the best","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Melanie L."},{"reviewId":"6d8222f1-c294-414a-b1d1-b21bd5d72dd7","range":0,"rating":5,"reply":"Thank you for the kind words, Wech! We're committed to providing excellent customer service and are thrilled to hear your experience with Craig reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-10-13T10:56:00","review":"Craig Hanneman - did a great customer services today!!!","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Wech L."},{"reviewId":"fa143674-9ccd-4470-a077-292c5c1bcbf8","range":0,"rating":5,"reply":"Thank you for your kind words, Robbie! We're so glad we could provide an affordable solution to your storage needs. Our team is here to serve you so don't hesitate to reach out if you need anything!","replyTime":"2019-10-12T07:51:00","review":"Great prices with very nice people. Great place to store stuff","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"ROBBIE S."},{"reviewId":"e2c1c9c0-8044-4302-9250-f6c8fb980049","range":0,"rating":5,"reply":"Your feedback is appreciated, Keaton! We know that your items are important to you, so we make it a priority to provide a clean and secure self-storage experience. We are thrilled to hear your experience with Craig was positive and are here to help if you need any future assistance! ","replyTime":"2019-10-12T07:59:00","review":"Craig Hanneman is fantastic to work with. The facility is clean and secure.","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"keaton L."},{"reviewId":"9f5e09a7-2e6f-4ae2-8924-660f42f6de37","range":0,"rating":5,"reply":"Hey Thomas, thank you for your kind words! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Let us know if you need any future assistance!","replyTime":"2019-10-12T10:32:00","review":"Excellent place to store your goods. Clean, Professional service. And the right price.","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Thomas D."},{"reviewId":"4c51c782-de6a-4df4-ac97-ffe46d07c0a6","range":0,"rating":5,"reply":"William, we know there are many different self-storage options and we're thrilled you've chosen to rent with Extra Space Storage in your new area! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-10-08T08:21:00","review":"Clean, secure, well taken care of facility. The staff was very helpful and professional, which  made our experience with Extra Space very pleasant.\nWe moved from Houston to Nebraska and we?re living in a hotel until we got our house. We needed a storage unit quickly. Extra Space was able to come through for us at the drop of a hat. Awesome customer service!","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"william e."},{"reviewId":"578e3900-a48e-4397-ab97-e7cf762eb55b","range":0,"rating":5,"reply":"We are so grateful for your kind words, Jen. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Thanks for letting us help with your storage needs.  ","replyTime":"2019-10-08T08:29:00","review":"Definitely the cleanest storage I have ever used. The property is immaculate and Craig was very helpful and efficient! We had to add a second unit at the last minute in the middle of a long-distance move and he handled everything quickly and professionally.","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"Jennifer E."},{"reviewId":"31d6cecc-74e7-4c61-b054-a74dc02ebf15","range":0,"rating":5,"reply":"Hi David, thanks so much for your review! We are thrilled to hear your experience with Craig was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!","replyTime":"2019-10-05T12:21:00","review":"Craig gave me great service","source":"Google","submissionTime":"2019-10-05T00:00:00","userName":"David B."},{"reviewId":"f31c808e-f5c6-4c2d-99b0-612ae5727009","range":0,"rating":5,"reply":"We're so glad Craig was able to meet your storage needs, Jonna! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need any future assistance!","replyTime":"2019-10-03T10:28:00","review":"Craig was friendly and super helpful! Very clean storage space. Easy access and great location!","source":"Google","submissionTime":"2019-10-03T00:00:00","userName":"jonna s."},{"reviewId":"c88cf1ba-a7f1-4c2f-89a0-725c8109a524","range":0,"rating":5,"reply":"Thaddaeus, your recommendation means the world to us! We're committed to providing excellent service and we're glad our team was able to help with your storage needs. Craig and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2019-10-02T18:22:00","review":"Craig gave me great customer service! Highly recommend!","source":"Google","submissionTime":"2019-10-02T00:00:00","userName":"Thaddaeus R."},{"reviewId":"3a264831-50df-4493-8d83-5987db89aaf9","range":0,"rating":5,"reply":"Elisha, we appreciate you recommending us to your friends and family! Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything. Craig and the rest of our team are happy to help with your storage needs!","replyTime":"2019-10-02T18:21:00","review":"We love this place! Craig was awesome and so so helpful! Would definitely recommend Extra Space to anyone!","source":"Google","submissionTime":"2019-10-02T00:00:00","userName":"Elisha R."},{"reviewId":"6d8ceaff-8e40-422c-b72b-8c5c51ddb58a","range":0,"rating":5,"reply":"Hi Lynette, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Craig was able to help. Thanks for recommending Extra Space Storage!","replyTime":"2019-10-01T12:44:00","review":"Very clean and well maintained facility, ...Craig was a pleasure to work with.....Highly recommended","source":"Google","submissionTime":"2019-09-30T00:00:00","userName":"Lynette R."},{"reviewId":"44cb6013-de0d-47d4-96a6-deaab46c5053","range":0,"rating":5,"reply":"Hi Steve, thank you for your review. We're glad Craig was able to help! Stop by the office if you need anything.\n","replyTime":"2019-09-29T13:03:00","review":"Craig was very helpful and customer focused.","source":"Google","submissionTime":"2019-09-28T00:00:00","userName":"Steve R."},{"reviewId":"4e57a75e-c9b6-4d41-8d65-d7a301d6aba2","range":0,"rating":5,"reply":"Thank you for your feedback, James! Providing renters with clean and secure facilities is our top priority. We're glad Craig was able to help and expedited the process of finding your unit. Thanks for recommending Extra Space Storage!","replyTime":"2019-09-26T16:28:00","review":"This place was extremely clean, and well secured. Craig Hanneman was very helpful and expedited the process of finding our unit, which we (my fianc? and I) hadn?t actually visited yet. I?d recommend this to any trying to find temporary storage in west Omaha.","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"James H."},{"reviewId":"55e5ebe5-9d52-4e60-9925-3ec123fbbfd4","range":0,"rating":5,"reply":"Hi Reilly, we're glad Craig walked you through and offered you options. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-09-26T10:09:00","review":"It was my first time at this unit to pick up items from our family unit. I was unfamiliar with the facility and the store manager Craig not only ensured the security of our units, he personally walked us through and offered us options for convenience. He gave us his personal card should we have any questions or concerns, and made the whole process run smoothly.  I can?t recommend this place and the customer service enough!","source":"Google","submissionTime":"2019-09-25T00:00:00","userName":"Reilly J."},{"reviewId":"955688b3-f4a6-46fd-8cf5-745ef37322fb","range":0,"rating":5,"reply":"Randy, we are so happy to hear that Craig was able to accommodate your storage needs and provide a smooth rental experience. Thank you so much for recommending Extra Space Storage! Let us know if we can answer any questions about your rental!","replyTime":"2019-09-19T16:30:00","review":"Craig was very professional and knowledgeable. He worked quickly to get us a unit at a great price on short notice. Highly recommend!","source":"Google","submissionTime":"2019-09-19T00:00:00","userName":"Randy G."},{"reviewId":"95ac9297-f73a-47ff-a584-9963eff8b492","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Renea! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with us! Stop by our office if you need anything!","replyTime":"2019-09-19T16:42:00","review":"Came with my brother to rent a unit while he gets ready to move. Craig was incredibly friendly and knowledgeable about the unit he's renting as well as all the details about insuring the items being stored. Highly recommend!","source":"Google","submissionTime":"2019-09-19T00:00:00","userName":"Renea H."},{"reviewId":"b81b1fee-3ab6-4564-b49a-f66638cb76df","range":0,"rating":5,"reply":"Hi Lucas, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience without manager reflects that. Stop by the office if you need anything.\n\n","replyTime":"2019-09-10T11:07:00","review":"This place is new, clean, and very nice. I feel that my stuff is safe. The manager is friendly and helpful.","source":"Google","submissionTime":"2019-09-09T00:00:00","userName":"Lucas K."},{"reviewId":"6317f03d-5e0b-429f-80ad-959413cb70ff","range":0,"rating":5,"reply":"We?re happy to meet your storage needs, Patricia! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Let us know if we can do anything else to assist you!","replyTime":"2019-08-30T12:20:00","review":"Great service and great location!","source":"Google","submissionTime":"2019-08-30T00:00:00","userName":"Patricia"},{"reviewId":"8607ad95-487a-4cfd-80d1-8e722caec7fc","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Missy. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything.","replyTime":"2019-08-27T13:38:00","review":"Holly was very patient and professional!!!","source":"Google","submissionTime":"2019-08-26T00:00:00","userName":"Missy T."},{"reviewId":"85dba23b-6aa5-4bf6-b4a5-f4e36bb87495","range":0,"rating":5,"reply":"Kristin, we're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Don't hesitate to reach out if you need anything.","replyTime":"2019-08-27T14:39:00","review":"Craig made leaving a 10x20 unit simple. He helped get set and made arrangements to help us unload our goods easily. Thank you!","source":"Google","submissionTime":"2019-08-26T00:00:00","userName":"Kristin S."},{"reviewId":"bf157948-8f5f-4fef-b89d-60ca163ffbe4","range":0,"rating":5,"reply":"Welcome to Extra Space, Matthew! We're so glad to hear that Craig and Holly worked together to meet your storage needs! Stop by our office if you need anything! ","replyTime":"2019-08-25T09:33:00","review":"Great service from Craig and Holly!!! Made it easy!!","source":"Google","submissionTime":"2019-08-24T00:00:00","userName":"Matthew K."},{"reviewId":"4cd26ed6-00fd-4aae-9b15-ab04f5d89f9a","range":0,"rating":5,"reply":"We're so glad Craig was able to meet your storage needs, Christopher! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need any future assistance.","replyTime":"2019-08-26T13:15:00","review":"This place is great, very clean, well maintained and kept. Craig is an extremely friendly, helpful and communicative. Helping us to get through this transition move smoothly","source":"Google","submissionTime":"2019-08-24T00:00:00","userName":"Christopher C."},{"reviewId":"a8bc8bbf-7cb5-447e-88f3-87ec7dbb9b75","range":0,"rating":5,"reply":"Thank you for the review, Aaron! We pride ourselves on having a helpful, accommodating staff and are so happy Craig was able to assist you! Thanks for recommending Extra Space Storage!","replyTime":"2019-08-18T11:12:00","review":"Craig was so accommodating and helpful. I would be happy to recommend Extra Space to anyone.","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Aaron P."},{"reviewId":"487131b1-6d4c-4f48-bcac-fba58b5fa0e9","range":0,"rating":5,"reply":"Thank you for the kind words, Sallie. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2019-08-18T11:12:00","review":"Craig was incredibly helpful and understanding! We are really glad to be working with him and renting through Extra Space Storage.","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Sallie M."},{"reviewId":"564b9dd3-97ea-4dc5-8482-a9b6fb41e9be","range":0,"rating":5,"reply":"Hi Sheryl, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  \n","replyTime":"2019-08-13T10:49:00","review":"Clean, convenient, and reasonable.","source":"Google","submissionTime":"2019-08-12T00:00:00","userName":"Sheryl S."},{"reviewId":"0abb7e5a-3052-4a24-a3b1-f2d98de8c550","range":0,"rating":5,"reply":"Thanks for the kind words, Mike! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Let us know if we can do anything else to assist you.","replyTime":"2019-08-10T10:48:00","review":"Craig was very helpful and friendly!!!  Good place!","source":"Google","submissionTime":"2019-08-09T00:00:00","userName":"Mike M."},{"reviewId":"57bd4449-6f21-40fb-8e9a-ab8e98aecf38","range":0,"rating":5,"reply":"Thanks, Sonja! We're pleased to hear you've had a positive experience with Craig throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-08-10T10:47:00","review":"Craig was very helpful.","source":"Google","submissionTime":"2019-08-09T00:00:00","userName":"Sonja B."},{"reviewId":"2efafaaf-9e8f-4ee9-86ca-4f319401d1ca","range":0,"rating":5,"reply":"Thank you for the review, Jaclyn! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can answer any questions about your rental!","replyTime":"2019-07-24T11:08:00","review":"Great customer service and very accommodating!","source":"Google","submissionTime":"2019-07-23T00:00:00","userName":"Jaclyn G."},{"reviewId":"b3f8649a-cce6-435d-ace5-d723848a2a46","range":0,"rating":5,"reply":"Thanks for the 5-star review, Gerald! We're pleased to hear you've had a positive experience with Craig throughout the rental process. Let us know if we can answer any questions about your rental!","replyTime":"2019-07-22T08:15:00","review":"Thanks Craig for helping us get into a nice clean unit!","source":"Google","submissionTime":"2019-07-20T00:00:00","userName":"Gerald P."},{"reviewId":"4cf2e658-c712-4fbf-a58a-7c5e040e85e2","range":0,"rating":5,"reply":"Thanks for the awesome review, Bryan! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Give us a call at (402) 513-0585 if you need anything! ","replyTime":"2019-07-22T08:17:00","review":"Really nice employees, awesome service, wonderful facility, perfect 5 stars!","source":"Google","submissionTime":"2019-07-20T00:00:00","userName":"bryan p."},{"reviewId":"ccfcd204-e7c5-48d5-aff6-0918a159a577","range":0,"rating":5,"reply":"Thank you for your feedback, Jeffrey! It's wonderful to hear that Craig was helpful throughout the rental process. We appreciate your business and are here to help if you need anything in the future!","replyTime":"2019-07-01T14:27:00","review":"Fantastic customer service! Craig is a great guy to work with and very helpful getting me into the right size storage garage for my business. Thanks!","source":"Google","submissionTime":"2019-06-29T00:00:00","userName":"Jeffrey B."},{"reviewId":"cd5f2ba5-799f-4d9b-ae9e-4ba3b986106a","range":0,"rating":5,"reply":"Hi Jason, thank you for your review.  We're glad Craig was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-06-23T08:48:00","review":"Craig was great to work with on setting everything up!","source":"Google","submissionTime":"2019-06-22T00:00:00","userName":"Jason H."},{"reviewId":"78cf6159-bb18-4d25-b99f-b249bd32965f","range":0,"rating":5,"reply":"Thanks, Jake! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Craig was able to provide that for you! Stop by the office if you need anything.","replyTime":"2019-06-22T12:01:00","review":"Craig was fantastic helping to get set up.  Very easy and he gave multiple options.  Asked good questions to find out what exactly I was looking for.","source":"Google","submissionTime":"2019-06-21T00:00:00","userName":"Jake C."},{"reviewId":"8a9a5a60-350f-481c-8791-59e8cfcf1d11","range":0,"rating":5,"reply":"Hi Taunja, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!","replyTime":"2019-06-22T09:50:00","review":"Very friendly staff very easy sign up couldn't have asked for a more better experience. The cleanliness and security of the place is remarkable, would absolutely recommend it for anybody.","source":"Google","submissionTime":"2019-06-21T00:00:00","userName":"Taunja S."},{"reviewId":"82b2c482-0387-46a8-825f-0122fbecb21d","range":0,"rating":5,"reply":"Jadenl, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! Let us know if we can do anything else for you! ","replyTime":"2019-06-20T17:11:00","review":"IMPRESSSSEEDDD","source":"Google","submissionTime":"2019-06-19T00:00:00","userName":"Jadenl L."},{"reviewId":"17c31851-a039-4307-8e62-f7f978eaf43d","range":0,"rating":5,"reply":"Hi Ally, thank you for your review! We are so happy to hear that your experience with the quality and cleanliness of the facility has been positive. We're committed to providing excellent customer service! Let us know if we can answer any questions about your rental!","replyTime":"2019-06-20T12:46:00","review":"Clean, very nice staff!!","source":"Google","submissionTime":"2019-06-19T00:00:00","userName":"ally m."},{"reviewId":"09c8e53f-0b50-4053-9ffa-e0f40ae20f2d","range":0,"rating":5,"reply":"Hi Julie, we're glad to hear Janeen was able to help! We're so happy that your experience with the quality and cleanliness of the facility has been positive, and we appreciate your recommendation! Let us know if we can further assist with your storage needs!","replyTime":"2019-06-16T10:28:00","review":"Janeen is so helpful! The facility is beautiful and clean. I?d highly recommend it for your storage needs!!!","source":"Google","submissionTime":"2019-06-14T00:00:00","userName":"Julie D."},{"reviewId":"ae8aee13-c721-4720-a11d-656d9e42347f","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Brett! \n\n","replyTime":"2019-06-10T15:26:00","review":"Quick, painless and honored the website price!","source":"Google","submissionTime":"2019-06-06T00:00:00","userName":"Brett S."},{"reviewId":"2de4a7d1-0043-4390-bea7-1cac358d1858","range":0,"rating":5,"reply":"Your kind words are appreciated, Topher! It warms our heart to hear that Janeen and her team provided such a smooth rental experience! Your recommendation means the world to us, and we hope you won't hesitate to let us know if we can serve you in the future! ","replyTime":"2019-06-06T13:29:00","review":"Can?t praise them enough! The storage units themselves are clean and well kept and the pricing is fantastic. What they said I?d get and the price it was, was exactly what I got. The hospitality and customer service from Janeen and her assistant (sorry I can?t remember his name) was superb! Highly recommended!","source":"Google","submissionTime":"2019-06-01T00:00:00","userName":"Topher G."},{"reviewId":"9c675237-674e-40c5-855a-3583f15c706d","range":0,"rating":5,"reply":"It's great to hear from you, Mike! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Our team is here to make sure you have a great experience while storing, so let us know if we can do anything else for you!","replyTime":"2019-06-01T16:44:00","review":"Craig was very friendly and thorough in showing and setting us up with a storage unit.","source":"Google","submissionTime":"2019-05-30T00:00:00","userName":"Mike E."},{"reviewId":"8bbeaa25-85e8-4fa0-aade-5643df0ca9dc","range":0,"rating":5,"reply":"We're so glad you chose Extra Space Storage, Jason! It's great to hear that your experience with the service and cleanliness of the facility has been positive! We value your business and are here to help if you need anything! ","replyTime":"2019-05-23T10:25:00","review":"Awesome facility and staff. Janeen was great to work with. I'm glad I switched storage facilities.","source":"Google","submissionTime":"2019-05-20T00:00:00","userName":"Jason W."},{"reviewId":"398259d0-e5c6-427c-a6c0-84243df96a39","range":0,"rating":5,"reply":"Your kind words are appreciated, Scott! We are so glad you are satisfied with your experience at Extra Space Storage! Let us know if we can do anything else for you! ","replyTime":"2019-05-18T15:16:00","review":"This place is awesome. Professionally maintained, great location and fantastic access.  Could not be more happy.  I don?t like storing things, but when I do, it?s nice to have a place like this.","source":"Google","submissionTime":"2019-05-16T00:00:00","userName":"Scott N."},{"reviewId":"838eb86d-14d2-416b-830b-8f530a420098","range":0,"rating":5,"reply":"That's great to hear, Jacob! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Your recommendation means the world to us. Don't hesitate to reach out if you need anything! ","replyTime":"2019-05-14T10:45:00","review":"Craig and the staff at Extra Space Storage have been absolutely wonderful. We were relocating back to the area from out of state and they made our transition from a home to a storage facility very easy. Not to mention the facility itself is very neat, clean and we'll set up. I highly recommend this establishment for any storage needs.","source":"Google","submissionTime":"2019-05-13T00:00:00","userName":"Jacob P."},{"reviewId":"59e5c392-131f-455c-9c70-0af8c36f59b6","range":0,"rating":5,"reply":"Thanks so much for your review, Tony! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything!","replyTime":"2019-05-06T14:58:00","review":"Great service. Fast response. Quick setup of storage unit. Very friendly.","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Tony S."},{"reviewId":"c18fc4a2-e700-4d23-ae25-5e9bd5891e4b","range":0,"rating":5,"reply":"Hi Jamie, thank you for your review! We are so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad we could provide a convenient storage solution. Don't hesitate to reach out if you need further assistance! ","replyTime":"2019-05-06T13:12:00","review":"Very easy set up once we came in to the office.  Very clean unit with plenty of space!","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Jamie B."},{"reviewId":"dae015f9-bee9-4538-ad67-5e62c9c76d03","range":0,"rating":5,"reply":"Thank you for the kind remarks, Stephanie! We're so happy to hear we have your recommendation! Let us know if we can answer any questions about your rental! ","replyTime":"2019-05-06T13:14:00","review":"Great customer service! Highly recommend!","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Stephanie H."},{"reviewId":"fac5a76a-d611-4eb3-9204-f7a481490a89","range":0,"rating":5,"reply":"Thank you for this excellent review, Mike! We are so happy to hear our team has been able to accommodate you and meet your storage needs. Your recommendation means the world to us! Let us know if you need anything!","replyTime":"2019-04-27T16:49:00","review":"A great management team and a first-class storage facility.  I moved my items from another Extra Space Storage location located on 192nd and Edna to be closer to my residence.  Both the move-out and move-in went smooth because the management teams bent over backwards to meet my needs and timeline.  The facility on 20302 Farnam Street in Elkhorn, NE,  provides both climate and non-climate controlled storage units.  I chose the climate-controlled unit to protect our household goods and collectibles.  Very pleased with the cleanliness of the entire facility as well as the individual unit itself.  Internet pricing for units at this location are much lower than the rest of the market and I would highly recommend this location for storage of your items.","source":"Google","submissionTime":"2019-04-26T00:00:00","userName":"Mike M."},{"reviewId":"e141905a-cab3-4bc7-9854-8d8971616b83","range":0,"rating":5,"reply":"Thank you for your review, Jim! It's great to hear Craig was able to provide a helpful rental experience. Stop by the office if you need any assistance! ","replyTime":"2019-04-25T11:32:00","review":"Craig was awesome to work with, very helpful and professional!","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Jim T."},{"reviewId":"7d0724bb-edbd-4ade-b74e-cb98985c0a26","range":0,"rating":5,"reply":"Hi Asif, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Security is our top priority and we appreciate that you?ve trusted us with your belongings. Don't hesitate to reach out if you have any questions! ","replyTime":"2019-04-25T08:39:00","review":"The staff was courteous and helpful. The facility is very clean and has an easy access to the storage units.","source":"Google","submissionTime":"2019-04-23T00:00:00","userName":"asif r."},{"reviewId":"4c748153-7acd-4098-9d02-23785099055a","range":0,"rating":5,"reply":"This review made our day, Vanessa! We're so glad to hear our staff was able to quickly address your storage needs. Your recommendation means the world to us! Stop by the office if you need any assistance! ","replyTime":"2019-04-24T11:36:00","review":"Inquired online after googling, didn?t even set my phone down yet & received a call to answer my questions. Drove right down to take a look at the place and the employees were very friendly. No one tried to pressure me into purchasing anything I didn?t want or need. I literally got set up with the storage that would work for my needs and was out the door all within 30 minutes of arriving. The facility is one of the nicest that I?ve ever seen. I absolutely recommend Extra Space Storage.","source":"Google","submissionTime":"2019-04-23T00:00:00","userName":"Vanessa W."},{"reviewId":"8ba09cf5-57be-4486-95f2-174a5a692461","range":0,"rating":5,"reply":"Thanks for your review, IP! We're so glad to hear our staff has been able to thoroughly assist with your storage needs. Don't hesitate to reach out if you need further assistance!","replyTime":"2019-04-22T17:00:00","review":"Staff are thorough when setting up rentals and very friendly.","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"IP L."},{"reviewId":"98a45090-1824-415a-b20e-df166c286b26","range":0,"rating":5,"reply":"Thanks for your review, Kristi! We are so happy Craig and Janeen were able to earn your business and we appreciate you sharing your experience with us. Please let us know if we can further assist with your storage needs!","replyTime":"2019-04-22T17:00:00","review":"Have had a great experience here. The facility is nice.  Craig and Janeen have been really great to work with!","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Kristi W."},{"reviewId":"db0c29c5-ac1a-40e1-9cd7-869c51f95925","range":0,"rating":5,"reply":"Thanks for your review, Justin! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad we could make your move in convenient. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-16T17:00:00","review":"Super awesome staff very friendly and knowledgeable, they made it very easy and stress free finding the right unit to fit my needs!","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"justin r."},{"reviewId":"4a799ca7-b2bb-497c-9982-22bb8ee9aaa1","range":0,"rating":5,"reply":"Thank you for your feedback, Sara Wulff! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything in the future!","replyTime":"2019-04-16T17:00:00","review":"The indoor storage space is clean and well lit. Easy to unload with carts provided. The store manager, Craig, was very helpful and an overall nice guy. \nOnly thing I would add would be some small trash receptacles.","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Sara L."},{"reviewId":"31909867-634e-4abe-8403-01b0b3581f3d","range":0,"rating":5,"reply":"Hi Darby, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Craig and Janeen were able to help and accommodate your storage needs. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-04-10T10:09:00","review":"This place is so GREAT!! Great facility, safe, great prices and super clean!  Craig and Janeen are absolutely wonderful. They have great communication and work really hard to do everything within their means to accommodate their tenants. Thank you both for all you do!! ???? I highly recommend!!","source":"Google","submissionTime":"2019-04-09T00:00:00","userName":"Darby L."},{"reviewId":"0591005d-5d8f-4bb4-b226-2270c134e782","range":0,"rating":5,"reply":"Hi Jamaica, we're glad Craig was able to answer all your questions! We pride ourselves on having a helpful and friendly staff. We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-09T17:00:00","review":"Craig answered all my questions and was super friendly! The facility is new and very clean.","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Jamaica A."},{"reviewId":"1ee0ad9a-c402-4b4c-9d04-9cb2f733d448","range":0,"rating":5,"reply":"Thank you so much for your kind words, Dennis. We really appreciate you taking the time to share your experience with us. We're glad Janeen and Craig were able to help. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-09T17:00:00","review":"EXCELLENT EXPERIENCE!! Janeen and Craig were extremely helpful. I rented an indoor 10x20 space that is perfect for my needs. The storage\nbuilding and outside areas are well kept and clean. The facility is easy to locate and access to loading or unloading is great. Security is top notch.\nI would highly recommend this facility for anyone's storage needs.","source":"Google","submissionTime":"2019-04-04T00:00:00","userName":"dennis s."},{"reviewId":"2c3c882d-5aa4-484a-ae47-6094c9734e7a","range":0,"rating":5,"reply":"Hi Joel, thank you for your review. We're glad Craig was able to help! Thank you for being a loyal customer!","replyTime":"2019-04-02T17:00:00","review":"Craig was amazing, Thanks for the talk and helping my family out with their needs. I greatly appreciate it :)","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"joel a."},{"reviewId":"64b8e2b7-3257-4689-b78f-80ecca9d8871","range":0,"rating":5,"reply":"Jacqueline, thank you! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 513-0585 or stop by the office if you need anything! Thank you for choosing Extra Space.","replyTime":"2019-04-02T17:00:00","review":"Very clean, new facility with great access, fast service and value!","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Jacqueline H."},{"reviewId":"19fdbdc3-fd71-4070-aa90-0f3540962898","range":0,"rating":5,"reply":"Thank you for the kind words, Erin! We're pleased to hear you've had such a positive experience with us, and we appreciate your recommendation! Don't hesitate to stop by the office if you need anything in the future!","replyTime":"2019-03-26T17:00:00","review":"Nice! New! Clean. 1st month free. Who could ask for more? The best customer service I've received anywhere in years. I'd refer anyone in a heartbeat.","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Erin M."},{"reviewId":"2829f9f0-8993-43c8-b0fc-63b5276660d3","range":0,"rating":5,"reply":"Hi Randall, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! \nOur team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. Stop by the office if you need anything.\n","replyTime":"2019-03-15T11:06:00","review":"The Staff  is friendly and helpful in aligning with the appropriate space to meet one?s needs.  The facility is immaculate and very reasonably priced.","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Randall F."},{"reviewId":"7d4f2559-c524-45ea-b6fc-5bb6df794ff3","range":0,"rating":5,"reply":"Thanks for taking the time to share your thoughts, Niall! We are thrilled to hear Craig was able to accommodate you and provide a positive rental experience. Don't hesitate to reach out if you need anything! Our team is here to help. ","replyTime":"2019-03-12T09:02:00","review":"Craig was a life saver. He went above and beyond to ensure our shipments got into our storage unit safely. \nThe reason i will continue to use self storage nationwide. Thanks Craig \n\nNiall","source":"Google","submissionTime":"2019-03-11T00:00:00","userName":"Niall O."},{"reviewId":"57936f27-50de-41d5-a66d-61cd69f3b68d","range":0,"rating":5,"reply":"Thank you for the kind words, Deb. We're glad Craig was able to help! Our team is here to serve you, so give us a call at (402) 513-0585 if you need any future assistance.\n","replyTime":"2019-03-08T12:45:00","review":"I experienced awesome customer service with my recent need to put some of my belongings in storage in Elkhorn NE.  Craig explained all of his storage availability and  even came in early to make sure my experience went as smooth as it could.  My movers had an early morning start time frame and Craig said without hesitation that he would come in early to let them in.  I was unsure if all my belongings would fit into one bay and Craig made me so much more comfortable when he said he would secure and extra bay for me in case it was needed.  His superb customer service is definitely one that you don?t see often.  Craig went above and beyond my expectations to make my move a smooth process.  I highly recommend to anyone needing storage space.  I am one happy and satisfied customer and actually rate them a 10 out of ten.  Awesome truely Awesome ?Customer Service!","source":"Google","submissionTime":"2019-03-07T00:00:00","userName":"Deb M."},{"reviewId":"2eb65cf8-851a-45d8-86b9-adb8d2317e07","range":0,"rating":5,"reply":"Thanks for the kind words, Brent! We are so happy to hear that Craig could accommodate you and provide a smooth rental experience. Your recommendation means so much to us. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\n","replyTime":"2019-03-07T13:26:00","review":"Craig was the biggest reason why I chose this place. The customer experience was hands down the best I have ever seen in Omaha. I would highly extra space storage!","source":"Google","submissionTime":"2019-03-06T00:00:00","userName":"Brent R."},{"reviewId":"d5f97b7a-b70f-4b6f-93b5-ecaea1050f66","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very attentive and helpful staff.  Exceptionally clean facilities and very easy access.  Well maintained facility and accessible hours.","source":"Google","submissionTime":"2019-02-28T00:00:00","userName":"Bob S."},{"reviewId":"3d740273-86a2-4c17-a520-6f765e81bc81","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Wonderful experience Customer service was excellent","source":"Google","submissionTime":"2019-02-28T00:00:00","userName":"Anthonea P."},{"reviewId":"ca7e7024-303d-4a29-84a3-0c3d572b3036","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Nice informative","source":"Google","submissionTime":"2019-02-13T00:00:00","userName":"Kathy R."},{"reviewId":"89e65063-254b-4cfa-aee5-b6f5e13dabf8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"In an emergency move situation, they went above and beyond to accommodate all my needs. I would recommend this storage facility to anyone looking for a peace of mind experience with an outstanding staff!","source":"Google","submissionTime":"2019-02-11T00:00:00","userName":"Dan P."},{"reviewId":"46dfa99e-3992-4865-a60d-0d7ce90cf1fa","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Craig and Janeen were both very helpful and answered all of my questions. The facility is very clean and well maintained. I would highly recommend Extra Space in Elkhorn.","source":"Google","submissionTime":"2019-02-10T00:00:00","userName":"Marissa J."},{"reviewId":"e1b45b4f-87fc-47b9-89a9-cdf20fd7ec63","range":0,"rating":5,"reply":"Thanks for the kind words, Charles! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 513-0585 if you need anything.\n","replyTime":"2019-01-31T12:06:00","review":"Craig and Janice have been extraordinary with customer service.  I will recommend them highly to all friends and family.","source":"Google","submissionTime":"2019-01-30T00:00:00","userName":"Charles B."},{"reviewId":"d49c7e1f-525d-426d-94ad-fffafada6b07","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Craig was great in explaining all the storage spaces and helped me pick out exactly what fits my needs. Excellent customer service and was expedient in processing.","source":"Google","submissionTime":"2019-01-24T00:00:00","userName":"Keesha D."},{"reviewId":"7d1281d0-5bcd-4993-adeb-ff42e6d01e99","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Clean, great customer service!","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"Brandon B."},{"reviewId":"67bb28b1-c85a-45e0-95b4-6b9f93e7b1d8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"As far as storage units go this place is amazing! The staff is more than helpful and place is clean and spacious","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"Jonathan M."},{"reviewId":"6fddfd41-5663-426d-9612-f35d5b13eb0b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Craig and the team at Extra Space have always been helpful and accommodating when I have needed them.  They really helped me out when I needed space fast.  The facility is clean, secure, conveniently located and easy to maneuver trucks through.","source":"Google","submissionTime":"2019-01-18T00:00:00","userName":"David W."},{"reviewId":"9341ba29-abdd-4257-b063-978e730e1051","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very helpful. Made sure we were all set and flexible with time to meet us and go over the lease.","source":"Google","submissionTime":"2019-01-18T00:00:00","userName":"Erica G."},{"reviewId":"f3b8b12a-d897-4eb6-8266-91ddff5c57b8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great storage facility. I recommend it.","source":"Google","submissionTime":"2019-01-12T00:00:00","userName":"David U."},{"reviewId":"a7305724-5ea5-43fa-9925-412a84e45cf7","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Craig & Janeen Welcomed me into the clean office. Both were extremely friendly and answered all my questions. Very Prestine facilities, competitive prices, fantastic location.  I highly recommend this storage facility. \n\nChris\nElkhorn, NE","source":"Google","submissionTime":"2019-01-08T00:00:00","userName":"Chris B."},{"reviewId":"b62ae75d-1872-4e10-94d4-53f73a7ebd24","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"If you need storage space for your extra stuff kindly visit them.","source":"Google","submissionTime":"2018-12-21T00:00:00","userName":"Art H."},{"reviewId":"b2a79953-ea7a-4243-b4f8-262868c3fec5","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great facilities, nice staff. Storage area was very clean. Highly recommend!","source":"Google","submissionTime":"2018-12-19T00:00:00","userName":"Stephanie P."},{"reviewId":"55d27996-c5af-44f0-813a-5e0f23a9af54","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Thank you for such great communication and customer service!","source":null,"submissionTime":"2018-02-22T15:20:00","userName":"Sue"}]},"errors":null},"startingAt":{"correlationId":"82cd012d-88a2-4f00-af9a-e19cd712d926","data":{"error":null,"startingAt":{"large":107,"medium":110,"parking":107,"small":66,"starting":66}},"errors":null},"unitClasses":{"correlationId":"5b38f977-2488-4651-8109-8929747f69bd","data":{"count":52,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"2624","salesforceId":"2624_8738","storeId":"c62d720f-e604-4de7-9188-f35b2fd5147b","uid":"2624_8738","unitClassId":"edb5af32-6059-4a07-a165-00f852a1879c","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":0,"showAvailable":false,"showFirstCome":false,"showLimited":false,"showLimitedBanner":false,"showOnline":false,"showPromotion":false,"showRapidRental":false,"showReserve":false,"total":0},"dimensions":{"depth":18,"display":"10' x 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