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We are glad to hear you received professional, friendly service and a great deal at Extra Space Storage.","replyTime":"2026-10-29T12:02:00","review":"Got a good deal with professional, friendly service.","source":"Google","submissionTime":"2026-10-29T00:00:00","userName":"Larry H."},{"reviewId":"c74e2c80-7103-4e30-b8be-4dba14ceef6e","range":0,"rating":5,"reply":"John, thank you for sharing your experience. We are glad to hear you received excellent service and communication from our team at Extra Space Storage.","replyTime":"2026-10-29T15:13:00","review":"Excellent service and communication!","source":"Google","submissionTime":"2026-10-29T00:00:00","userName":"John D."},{"reviewId":"8331f7ab-b65f-4723-bea9-eeaba7ce2e36","range":0,"rating":5,"reply":"Michael, thank you for sharing your experience. We are glad to hear that Yawn was so helpful in providing clear directions and assisting you with your unit, and that you noticed our clean facility. We will be sure to share your kind words with Yawn and the rest of our team.","replyTime":"2026-10-29T15:12:00","review":"Yawn was super helpful at the facility! Instructions were very clear and helped me find my unit. Very clean building aswell","source":"Google","submissionTime":"2026-10-29T00:00:00","userName":"Michael"},{"reviewId":"cd03d1be-9ecb-42ce-8046-e27e94bdac82","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, John. We are glad to hear that Yan was able to assist you smoothly with your storage and delivery needs. We will be sure to share your kind words with Yan and the team!","replyTime":"2026-10-26T13:26:00","review":"The person Yan was very helpful was looking for extra space with delivery and they got me down with no problem","source":"Google","submissionTime":"2026-10-26T00:00:00","userName":"John O."},{"reviewId":"a44b3709-c2a6-4bfc-be32-7c817765dae5","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Gina! We're glad to hear that Tan was so helpful and knowledgeable, and we will be sure to pass along your kind words to him and the team.","replyTime":"2026-10-26T14:04:00","review":"Tan was great.  Very knowledgeable and helpful.","source":"Google","submissionTime":"2026-10-26T00:00:00","userName":"Gina B."},{"reviewId":"ec59c051-fc13-4426-884d-f891a01a2253","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Brian. We are glad to hear our convenient location and well-maintained facility served you well. We will be sure to share your kind words with Jan and the rest of our team.","replyTime":"2026-10-23T14:19:00","review":"Super convenient location and a well maintained facility. Jan answered all of my questions and explained clearly the different rental options.","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Brian T."},{"reviewId":"15d9d29c-0452-4e4d-8cfb-109ed2a6546e","range":0,"rating":5,"reply":"Thank you, Jason, for sharing your experience! We're glad to hear your rental process was quick, easy, and efficient at Extra Space Storage.","replyTime":"2026-10-21T17:38:00","review":"Easy rental - in and out in 15 minutes after looking at unit","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"Jason B."},{"reviewId":"1ddb4e30-8b08-4b97-ad0e-2c871d964520","range":0,"rating":5,"reply":"Thank you for sharing your experience, Allen! We're glad to hear you received great service, and we'll be sure to pass along your kind words to Yan and the rest of our team.","replyTime":"2026-10-20T11:45:00","review":"Great service.  yan is the best","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Allen G."},{"reviewId":"36ab3323-0645-42bf-8d4e-7b593bb575b1","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Stephanie. We are glad to hear Yan provided such prompt and helpful assistance with your storage unit, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-20T11:45:00","review":"Yan was expedient, kind, knowledgeable, and time efficient in getting us a storage unit.","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Stephanie E."},{"reviewId":"6663b8fa-9017-44ae-a4d6-c3c91a5478e3","range":0,"rating":2,"reply":"Thank you for sharing your feedback, Jenna. We are sorry to hear about your frustration regarding the rate increases and policies you experienced during your time with Extra Space Storage. We understand how unexpected cost changes can impact your overall experience and regret that this led to your decision to move out. If you are open to discussing your concerns further, please reach out to us at 888-STORAGE.","replyTime":"2026-10-19T13:53:00","review":"I would not recommend this storage facility. My 5x5 storage unit went from $25 to $90, an outrageous increase for such a small space. That’s more than triple the original price, and it made absolutely no sense to continue storing my belongings there.\n\nI understand that prices can increase, but hikes this extreme are unreasonable and feel like a way to take advantage of customers who are already storing their belongings and may not have an easy way to move them. Combined with their ridiculous policies, it simply wasn’t worth it anymore. I moved all of my belongings out and will be taking my business elsewhere.","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"Jenna"},{"reviewId":"f9838024-de88-4257-b518-d71547ce9c95","range":0,"rating":5,"reply":"We are thrilled to hear Yan made your rental setup smooth, Jen. ","replyTime":"2026-10-19T16:13:00","review":"Yan was super helpful in getting me set up with a new rental unit! Appreciate you all!","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"Jen M."},{"reviewId":"e75b4898-afdb-4c12-94ba-f01a458d3444","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We're glad to hear that Yan was patient and helpful in touring units and answering your questions.","replyTime":"2026-10-19T16:26:00","review":"Toured the facility near my house, and Yan was very patient in showing me multiple units and answering my questions.","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"S"},{"reviewId":"247f23cf-fcce-457e-809c-1cb9b464c379","range":0,"rating":5,"reply":"Thank you, Missy. Your rating means so much to us!","replyTime":"2025-02-27T09:21:00","review":"My experience with extra space storage was exceptional. The building was immaculate and temperature was always consistently pleasant. When I needed to move to a larger unit they were so easy to work with.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"Missy G."},{"reviewId":"85a931e9-57c0-4f02-8f25-04f37891d979","range":0,"rating":5,"reply":"Thank you for sharing your experience, Michael. We are glad to hear Yan was so helpful.","replyTime":"2026-09-29T16:26:00","review":"Yan was super helpful as always - but this particular week - he was incredible.   I was moving out - and of course it was stressful.\n\nYan manages to always be there when you need him. Calm, smiling - and always there to offer help.\n\nAppreciate everything you do Yan - but you’re the best just because you are YOU!!","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Michael M."},{"reviewId":"5ae69403-599b-4408-9858-c25f352dc41d","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Erma! We're glad to hear you received such helpful and professional customer service, and we will be sure to share your kind words with Yawn and the rest of the team.","replyTime":"2026-10-07T14:31:00","review":"Customer service is great! Yawn helped me clean some glass I broke out of the unit and was very hospitable and professional!","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Erma R."},{"reviewId":"04a52016-3505-4288-a9d6-d353a85c3bf1","range":0,"rating":5,"reply":"Thank you for sharing your experience, Sean! We're glad to hear our team provided friendly service and that you found our Extra Space Storage facility clean.","replyTime":"2026-10-07T15:54:00","review":"Great friendly staff, clean location","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Sean W."},{"reviewId":"64bfe564-b3fe-40b0-8966-d8ba59d3043a","range":0,"rating":4,"reply":"Thank you for your wonderful feedback! So glad Francisco provided great service. We appreciate you!","replyTime":"2025-09-22T14:46:00","review":"Great agent: Francisco.\nRequesting existing customer retention rate: customer for 2+ years. Favorable experience and would like to retain unit and reasonable and comparative WebRate.","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Kimee P."},{"reviewId":"8b2ee959-b811-4c3a-865c-2879ab1cfbdd","range":0,"rating":5,"reply":"We are grateful for your continued trust, Maria! We’re delighted your unit is clean, accessible, and secure, and that our helpful team made your experience excellent.","replyTime":"2026-10-01T10:32:00","review":"I needed an additional storage unit and Extra Space on E Mexico had one for me that was clean and easily accessible!  The place still looks brand new and is as clean as ever. Security is top notch and the staff is very helpful!!!","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Maria S."},{"reviewId":"e3c2c8af-f110-405d-8499-95d98050f136","range":0,"rating":5,"reply":"Thank you for sharing your experience, Holly! We're glad to hear our team provided helpful service and made your move-in and move-out process seamless at Extra Space Storage.","replyTime":"2026-09-29T16:25:00","review":"The team is super helpful and makes the move in and out seamless!","source":"Google","submissionTime":"2026-09-29T00:00:00","userName":"Holly H."},{"reviewId":"2bb8e85b-d380-48c3-aee6-12bc15875b29","range":0,"rating":1,"reply":"We apologize for any inconvenience Kevin. We’re sorry your gate code didn’t work and that customer support couldn’t assist. Please call (720) 437-9001 so we can address this.","replyTime":"2026-10-06T14:48:00","review":"Horrible first experience. Gate code sent to me in the app didn't work. Called the customer support line and they couldn't do anything to help me. Beware!","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Kevin N."},{"reviewId":"d96a7b92-b414-41f6-8849-69030015c939","range":0,"rating":5,"reply":"Jason, thank you for sharing your experience with Extra Space Storage. We are glad to hear that Yan has been so helpful with your move-in and ongoing support, and we will be sure to pass along your kind words to him and the team.","replyTime":"2026-09-29T07:51:00","review":"Any time I need help or support, yan is there. He has taken a lock off, helped with moving in and even supported. Great guy great worker. Thank you","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Jason T."},{"reviewId":"820fc360-99ca-4c0a-abce-08811df5ed78","range":0,"rating":5,"reply":"Thank you for sharing your experience and for storing with us over the years, Anna. We are glad to hear that Yan was so helpful with your unit transfer and that you've noticed the improvements around the property. We'll be sure to share your kind words with him and the rest of our Extra Space Storage team!","replyTime":"2026-09-27T13:24:00","review":"Yan is the best,  he helped me moved units and upgraded me to a nicer unit! He was super nice and helpful. I have had a unit here for a few years and he has also really cleaned up the property and improved things , thanks Yan!","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"Anna M."},{"reviewId":"ba9ec930-99fa-440b-8f99-348de717a8a8","range":0,"rating":5,"reply":"Thank you for sharing your experience Nathan! We're glad to hear that Yawn was so helpful, and we will be sure to share your kind words with him and our team.","replyTime":"2026-09-25T10:19:00","review":"Yawn was very helpful!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Nathan N."},{"reviewId":"f5bc31a5-a97b-48d0-868d-c9e14b2294e7","range":0,"rating":5,"reply":"Thank you, Marrell! We're glad Yawn delivered outstanding customer service. Your five-star feedback means a lot to us and the team.","replyTime":"2026-09-25T08:30:00","review":"It’s a very nice modern facility and the associate Yawn helped me with the upmost outstanding customer service Five stars all across the board… Thanks","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Marrell W."},{"reviewId":"ab4aa766-c04e-48f9-9385-fee61ca0d97b","range":0,"rating":5,"reply":"Thank you for your wonderful review Noah! We're so glad to hear that you experienced fantastic customer service and found our facility to be very clean. We appreciate you sharing your positive experience with Extra Space Storage.","replyTime":"2026-09-11T14:11:00","review":"Fantastic customer service from Jan and a very clean facility. He made the move in and move out process smooth and effortless. His level of service is a testament to the power of human engagement in a world that is becoming evermore automated.","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Noah S."},{"reviewId":"615c61b6-b3a2-4893-a7b3-947f95f46469","range":0,"rating":5,"reply":"Kyle, we are elated to hear about your positive experience with Yawn and our top-notch security measures. Thank you for sharing your feedback.","replyTime":"2026-09-14T12:24:00","review":"Yawn was super helpful in the move out and the security of the storage is top notch, almost too secure","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Kyle C."},{"reviewId":"cf125b2a-92e2-4dfa-b0c6-041bdcdba60a","range":0,"rating":5,"reply":"Thank you for your 5-star review John! We're so glad to hear that Yan provided you with professional and helpful service. We will be sure to share your kind words with Yan and the team at Extra Space Storage.","replyTime":"2026-09-11T14:45:00","review":"Yan rocks - quite the professional, and helpful!","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"John S."},{"reviewId":"a3ecf84f-d641-4777-a235-9b3dd586e52f","range":0,"rating":5,"reply":"Thank you for your 5-star review, Paul! We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2026-09-10T14:49:00","review":"Great place!!","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"paul m."},{"reviewId":"22cc20b6-0075-4084-9baf-fc49f1125016","range":0,"rating":5,"reply":"Thank you for your wonderful review! We're so glad to hear that Extra Space Storage is the best storage place for you, and that you found our facility easy to access. It's also great to know that our team was so nice and helpful. We appreciate you sharing your positive experience!","replyTime":"2026-09-14T01:26:00","review":"The best storage place ever!! So easy to get to and everyone who worked there is so nice","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Bella c."},{"reviewId":"2126bac4-3b2d-43e4-b235-92f8902770df","range":0,"rating":5,"reply":"We're so glad to hear that Yawn provided you with such a great experience, and that your check-in and check-out process was very easy! Thank you for sharing your positive feedback with Extra Space Storage Jack.","replyTime":"2026-09-08T14:45:00","review":"Yawn was great!! Very easy to checkout and check in!","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Jack H."},{"reviewId":"bd8d293a-0441-4df1-9799-0e1916b62f49","range":0,"rating":5,"reply":"Thank you for your 5-star review, Ashleigh! We're so glad to hear that Yawn was great and very helpful, taking care of everything you needed with kindness. We will be sure to share your wonderful feedback with Yawn and the rest of our team at Extra Space Storage.","replyTime":"2026-09-06T14:50:00","review":"Yawn was great and very helpful!! Took care of everything  I needed and very kind!","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Ashleigh F."},{"reviewId":"13b13780-73c7-4425-9875-ef2dbf695303","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Yan at Extra Space Storage. Thank you for sharing, Barbara!","replyTime":"2026-09-03T10:53:00","review":"Yan at Extra Space Storage was a wonderful help!  He showed me the clean and well lit spaces, helped me understand pricing and even set up the app on my phone.  He was personable, professional and went above and beyond to assist me.","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Barbara S."},{"reviewId":"9911c021-870b-4fae-b4cb-4e99a8170f1d","range":0,"rating":1,"reply":"Bete, we appreciate you sharing your feedback regarding the admin fee and your concerns about pricing. We understand your perspective and are sorry to hear that this impacted your decision. If you would like to discuss your storage needs further, please contact us at 888-STORAGE so we can assist you directly.","replyTime":"2026-09-01T09:10:00","review":"I was considering switching from Public Storage to this facility but the absurd \"admin fee\" lost me. If you can't afford to run your own business, you shouldn't be in business. This is a value economy; you can't afford to nickel-and-dime customers when there are competitors half a mile away.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"bete n."},{"reviewId":"05eb9318-e514-4e5f-b079-412ff55fe828","range":0,"rating":5,"reply":"Thank you for your 5-star review Ibby! We're so glad to hear that Yan was great and very helpful during your experience at Extra Space Storage. We will be sure to share your kind words with Yan and our team. We appreciate your recommendation and look forward to serving you again!","replyTime":"2026-09-01T16:26:00","review":"Yan was great and very helpful! Would definitely use this facility again.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Ibby B."},{"reviewId":"2a14367c-1017-4c43-876b-f0b0e91ccb8d","range":0,"rating":5,"reply":"We appreciate your review and recommendation May! It's great to hear that our Extra Space Storage facility is conveniently located for you and that our front desk team provided helpful service. We're also glad you found our storage units clean and secure. Thank you for sharing your positive experience!","replyTime":"2026-09-01T09:42:00","review":"Highly recommend this location! It’s close to DU and the front desk employees are super helpful. Units are clean and secure.","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"May L."},{"reviewId":"eca88b88-49a1-4f13-bada-61b4696c8aa9","range":0,"rating":5,"reply":"Thank you for the great review, JS! We’re glad the location and hours worked well for your needs and that Yan provided excellent service throughout the process. We appreciate your business.\n","replyTime":"2026-08-27T12:49:00","review":"I used this Extra Space Storage location to hold personal items while renovating. The location and operating hours were great.  I worked with the site manager Yan to setup and was really happy with the service.","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"JS O."},{"reviewId":"df4f4fe1-5d83-4acf-8a44-2af23bfb0c3d","range":0,"rating":5,"reply":"Thank you for your review, Jon! We're glad the facility felt safe and clean, and that our staff made a great impression.","replyTime":"2026-08-22T10:31:00","review":"Safe, clean and great staff!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Jon F."},{"reviewId":"03dd8436-63d1-472b-ab94-159674d2e908","range":0,"rating":5,"reply":"Thank you, Dylan! We're glad Yan made your sign-up seamless. We'll share your kind words with the team!","replyTime":"2026-08-22T11:21:00","review":"Extra Space Storage is amazing. Clean facility and amazing customer service. I worked with Yan who answered all of my questions and made signing up so seamless. I was in and out and able to get on enjoying my Saturday!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"dylan a."},{"reviewId":"20573d14-8d9f-430b-bd48-894eab458545","range":0,"rating":5,"reply":"Thanks for highlighting our clean facilities and convenient app, Michael. We appreciate your feedback!","replyTime":"2026-08-22T12:06:00","review":"Clean facilities, convenient app.","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Michael N."},{"reviewId":"ad2f951a-7a8f-46fa-9b12-a1983d168350","range":0,"rating":5,"reply":"We are thrilled to hear Yawn delivered great service and a good deal. Thank you for recommending Extra Space Storage!","replyTime":"2026-08-22T12:40:00","review":"Yawn was great at customer service and gave me a good deal on my storage unit, i recommend extra storage at this location!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Solid “."},{"reviewId":"d6404c50-44fc-45de-8c2f-4ea38530e5e7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Denny. We are glad the manager resolved your lock issue quickly. We look forward to helping you expand your storage space.","replyTime":"2026-08-22T15:18:00","review":"After having an issue with the opening our locks the manager came immediately and was able to make the lock work. Have always enjoyed this location and am looking to expand in size.","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Denny H."},{"reviewId":"c0107592-b4b7-4fc0-89b5-10517caa79c8","range":0,"rating":5,"reply":"Thank you immensely, Aaron! We're glad our team made a great impression. Your kind words mean a lot to us.","replyTime":"2026-08-20T12:18:00","review":"These folks are great","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Aaron S."},{"reviewId":"a8355e2b-7375-4da4-b55c-b419a6aaa8dd","range":0,"rating":5,"reply":"We are glad to hear the snafu was resolved and you moved out without extra charges. Thank you, Ben!","replyTime":"2026-08-17T09:27:00","review":"They helped us with a snafu and we were able to move out without an extra charge. Thanks very much!","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Ben G."},{"reviewId":"6cb7f3dc-b5a8-4b59-a20b-2d1f3cf8bc8a","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Yan at Extra Space Storage Elise!","replyTime":"2026-08-17T12:34:00","review":"Yan was super helpful, I had a great experience!","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Elise E."},{"reviewId":"a310855e-a37f-4fbb-b509-de34366404f5","range":0,"rating":5,"reply":"Thank you for sharing your experience, Nick. We are glad Extra Space Storage met your needs.","replyTime":"2026-08-09T11:00:00","review":"Good storage","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Nick J."},{"reviewId":"6fcdb8f8-7a44-4235-ae6b-1f96da8f9705","range":0,"rating":5,"reply":"We are thrilled to hear Yawn helped you find exactly what you needed. We'll be sure to share your kind words, Shelly!","replyTime":"2026-08-09T10:49:00","review":"Yawn was an amazing help to get us exactly what we needed!","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Shelly D."},{"reviewId":"ad034e14-8354-4d03-8a98-d6ebff81953e","range":0,"rating":5,"reply":"Thank you, Ian! We're glad our staff, clean units, and easy access made your experience a great one.","replyTime":"2026-08-06T14:03:00","review":"Staff was super helpful. Clean units and easy access","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"ian w."},{"reviewId":"93d7554c-95ce-440b-b93b-13a3d61adc7f","range":0,"rating":2,"reply":"We apologize for any inconvenience, Michael. A break-in and missing items are serious concerns. Please contact us at 888-786-7243 to address this immediately.","replyTime":"2026-08-03T17:32:00","review":"Just had my unit broken in to last week. Stole like almost $2k worth of stuff but some of it was gifted or bought in store so I lose out without receipts. Funny enough they bypassed the lock given to me by extra space, employee said my lock was in \"lockout mode\" which can only be done with an employee key.","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Michael S."},{"reviewId":"033d2a27-b834-4131-9355-2e468fd72d1a","range":0,"rating":5,"reply":"Michael, we are ecstatic to hear about your clean, air-conditioned unit experience. Yan will be thrilled by your kind words!","replyTime":"2026-08-01T14:32:00","review":"Units are clean and air conditioned. Would come here again. Yan is the best.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Michael E."},{"reviewId":"0ff77b05-6f5c-4c80-8e6f-c626748c6c99","range":0,"rating":5,"reply":"Thank you immensely, Lenny! We're glad Yaw made your experience helpful and welcoming. We appreciate your recommendation!","replyTime":"2026-07-30T16:20:00","review":"Yaw was very helpful and polite I recommend this facility .","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Lenny D."},{"reviewId":"6e546084-0ce1-4b84-ab2c-9bcc4f32927a","range":0,"rating":5,"reply":"We are happy to hear our staff made your setup quick and easy, Johnathon. Thanks for choosing Extra Space Storage!","replyTime":"2026-07-23T10:50:00","review":"Super helpful and friendly staff. Quick to the point, got the unit and account set up quickly.","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Johnathon B."},{"reviewId":"3c09a90c-14ce-44a2-9d76-a37ac3b8e4ea","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are thrilled to hear about your great customer service experience at our location. Thank you for sharing your experience with us, D H.","replyTime":"2026-07-23T12:13:00","review":"Very happy with this location. Great customer service and experience every time I've been there.","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"D H."},{"reviewId":"b7ea48ff-ad93-418d-abfc-4c57c756f2b6","range":0,"rating":5,"reply":"We are pleased to hear Yan delivered great customer service! We're glad the clean facility and loading areas added to your experience, Laura.","replyTime":"2026-07-22T13:48:00","review":"Yan was VERY helpful with a transfer to a smaller unit. Great customer service and I love the fact that the place is always clean...plenty of loading areas, also.","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Laura M."},{"reviewId":"64304a97-35b4-4bbd-a64a-d2089d5dd6ac","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Tim! Glad the cleanliness, accessibility, and front desk team made your experience great.","replyTime":"2026-07-22T15:49:00","review":"Great spot! Always clean and accessible. Front desk is very helpful and easy to work with.","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Tim L."},{"reviewId":"d740bd8d-16f7-41bd-8ec6-2fd903ef913b","range":0,"rating":5,"reply":"Thank you, Patrick! We're glad Yawn made the experience smooth and easy. We'll be sure to share your kind words with him!","replyTime":"2026-07-21T11:36:00","review":"Yawn was absolutely amazing to work with. He made the entire experience smooth and easy.","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Patrick M."},{"reviewId":"1944b1db-ae14-4299-b168-719a0857feda","range":0,"rating":5,"reply":"Jack, your positive experience with Yan means a lot to us. We'll share your kind words with the team. Thanks for recommending Extra Space Storage!","replyTime":"2026-07-21T16:48:00","review":"Yan was great and extremely helpful. I would recommend this place for any prospective storage tenant!!","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Jack M."},{"reviewId":"ae42af61-2014-439f-998f-f48e2a2081a0","range":0,"rating":5,"reply":"Thank you for sharing Kahniley! Glad Yan made your experience great. We're happy the space felt convenient, affordable, clean, and safe.","replyTime":"2026-07-21T17:08:00","review":"Yan was great. This place was convenient, affordable, clean, and safe.","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Kahniley S."},{"reviewId":"a6dee8a1-e41f-416f-8572-6bd8bb8f734b","range":0,"rating":5,"reply":"Izzy, we are glad to hear Yan made the process quick and easy. We'll share your kind words with him!","replyTime":"2026-07-21T17:29:00","review":"Yan provided excellent customer service! He was friendly, professional, and made the entire process quick and easy. He answered all my questions and made sure everything went smoothly. Highly recommend Extra Space Storage location thanks to his outstanding service!","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Izzy K."},{"reviewId":"38c2461b-e7ed-4c76-ab2e-5b055b114c62","range":0,"rating":5,"reply":"We are utterly delighted to hear about your experience with Yawn! We'll make sure they know their service is appreciated. Thank you, Matthew.","replyTime":"2026-07-16T14:38:00","review":"Amazing customer service from Yawn!","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Matthew K."},{"reviewId":"abf201a5-716e-4215-b2a2-48c61550ef07","range":0,"rating":5,"reply":"We are thrilled to hear Yan made your experience the best! We'll make sure he gets the recognition he deserves. Thank you, Ken!","replyTime":"2026-07-15T15:43:00","review":"Yan was the best experience I could have ever imagined!! Give that man a raise!!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Ken T."},{"reviewId":"1f4cff37-6019-4730-a8cc-1f6a58d7a5dd","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated Maria. We're glad Yan was able to help you tremendously.","replyTime":"2026-07-14T12:31:00","review":"Yan was great, helped us tremendously","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Maria H."},{"reviewId":"9f1c6513-3060-4105-bf79-9073a6c2cb05","range":0,"rating":1,"reply":"David, please accept our apologies for your experience. Your feedback is invaluable to us.","replyTime":"2026-07-06T12:34:00","review":"I guess self-storage companies are always unhelpful.","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"David B."},{"reviewId":"f63ee192-1635-4aac-9d30-be58ab0dbb63","range":0,"rating":5,"reply":"We are elated to hear Yan made your experience smooth. Glad the facility met your expectations, Emily!","replyTime":"2026-06-27T12:14:00","review":"Yan was super helpful getting us our unit. We appreciate the information he provided. Facility is very nice and secure.","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Emily A."},{"reviewId":"30e4f1aa-ecf4-4a49-b665-422495ae1945","range":0,"rating":5,"reply":"We are grateful for the kind words, Tanish! Yawn is a valued team member, and we're glad his personality and service made an impression.","replyTime":"2026-06-24T12:32:00","review":"Really love the staff, got to know Yawn and he is great. Great personality and smile. Great customer service.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Tanishs J."},{"reviewId":"6fbcc29f-bd04-41c7-9e33-87a625f3634d","range":0,"rating":5,"reply":"Thank you for your positive feedback, Ryan. We greatly appreciate your kind words about Yan's professionalism and knowledge.","replyTime":"2026-06-10T14:07:00","review":"Yan was professional and considerate. He knows his job well.","source":"Google","submissionTime":"2026-06-10T00:00:00","userName":"Ryan M."},{"reviewId":"f69d5d2b-99f8-4a11-97fb-bf2d0f1acba6","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Justin! We're thrilled you had a top notch experience with Extra Space Storage.","replyTime":"2026-06-06T10:30:00","review":"Top notch!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Justin G."},{"reviewId":"363c5d40-ee66-4052-a6f4-64b2b847ca4d","range":0,"rating":5,"reply":"We are happy to hear you feel secure and comfortable with our clean facility and friendly staff, Luna.","replyTime":"2026-06-04T14:07:00","review":"Very secure, but user friendly.  Very clean.  Easy to work with the friendly staff.  I don't worry about my stuff there.","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Luna N."},{"reviewId":"afed6a58-517f-4577-874d-70af5260dead","range":0,"rating":5,"reply":"We are overjoyed to hear that Yawn provided fantastic, helpful service! Clean units and great experiences matter to us, Andrea.","replyTime":"2026-06-04T15:07:00","review":"Yawn was fantastic! He was so helpful and answered all of my questions. The unit was clean and exactly as expected!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Andrea S."},{"reviewId":"eda7174e-00cf-4307-b703-91a85f31d5a8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing Yan's helpfulness and our clean, accessible facility.","replyTime":"2026-06-04T16:45:00","review":"Clean, easy to access, and Yan at the front desk is super nice and informative. 10/10 would rent again!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"a p."},{"reviewId":"cc27e1d9-8e14-42fb-8a6b-fdfeae2f000a","range":0,"rating":5,"reply":"We are delighted to hear Yan provided helpful guidance and you found our facility clean and secure, Rylen!","replyTime":"2026-06-04T16:44:00","review":"Yan was very helpful in guiding us throughout our process here. The facility is very clean and seems very secure and safe!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Rylen"},{"reviewId":"a65dafc0-00fe-4d2e-9b44-1cb1f776d732","range":0,"rating":5,"reply":"We are excited to hear our team stayed late to help you get set up! Thank you for sharing your positive experience, Will.","replyTime":"2026-06-03T17:48:00","review":"Very helpful stayed late to help me get set up, thank you yawn!","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Will J."},{"reviewId":"d9453062-f81f-4f84-8c50-45393aaa6b5c","range":0,"rating":5,"reply":"We are delighted to hear Yawn was cool! Thanks for choosing Extra Space Storage, Aidan.","replyTime":"2026-06-02T15:57:00","review":"Yawn was cool","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Aidan M."},{"reviewId":"18d80f93-8eea-4a48-96d0-dfecadf18f0a","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Martin! We're thrilled Francisco provided great customer service and made everything easy.","replyTime":"2026-05-29T10:31:00","review":"Francisco made the process easy. Great customer service. I can recommend this facility tone everyone","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Martin S."},{"reviewId":"05c2a159-f822-4acb-a074-2239d29dad35","range":0,"rating":5,"reply":"Thank you immensely for the kind words about our team, Anthony! We're glad Yawn has been helpful during your year with us.","replyTime":"2026-05-28T13:12:00","review":"Been here for just under a year. Thankful for the nice workers as well. I think Yawn was his name - dudes a guy! Always helps when needed","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Anthony E."},{"reviewId":"7f5b8185-cf64-4155-9cd4-30a4cb5b5cfe","range":0,"rating":5,"reply":"Jose, we are excited to hear Yan provided excellent service! Thank you for recognizing our well-maintained facility.","replyTime":"2026-05-26T14:23:00","review":"Dealing with Yan is a breath of fresh air.\nSolid location. Well maintained.","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Jose M."},{"reviewId":"9e5a3dda-b41b-40c4-b8e7-2dee6177a817","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience! Thank you for choosing Extra Space Storage, Jennifer.","replyTime":"2026-05-26T17:09:00","review":"Excellent service!!!","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Jennifer W."},{"reviewId":"461bafe5-0031-4770-9a8e-30c11e7c3b02","range":0,"rating":5,"reply":"Anthony, we are thrilled to hear Yawn provided quick and easy service to fix what you needed!","replyTime":"2026-05-23T11:37:00","review":"Yawn was quick and easy to fix what’s needed .","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Anthony D."},{"reviewId":"bc368073-8ca4-4a0f-a694-5c42a4608b57","range":0,"rating":5,"reply":"Elizabeth, thank you for choosing Extra Space Storage! We're glad you found us great for your storage needs.","replyTime":"2026-05-23T11:46:00","review":"Great place for storage!","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Elizabeth M."},{"reviewId":"6c85fde7-64a7-4214-8a3b-44c8ecba2cdc","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our clean, safe units and Yawn's exceptional service during your move-out, Carol!","replyTime":"2026-05-21T14:59:00","review":"Great units very clean very safe the staff is always very helpful especially Yawn when I moved out Thanks!!!!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Carol K."},{"reviewId":"3f510e75-d5d1-4c73-9636-5d8babc7ebcc","range":0,"rating":5,"reply":"We are pleased to hear you had a wonderful experience Julia! Thank you for recommending our clean, well-maintained facility and friendly staff.","replyTime":"2026-05-19T11:44:00","review":"Wonderful experience with the staff and the facility was super clean and well maintained! Highly recommend!","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Julia T."},{"reviewId":"41fd6304-e968-47c5-885d-6f2a6943b371","range":0,"rating":5,"reply":"We are glad to hear Yawn was professional and answered your questions thoroughly, Scott!","replyTime":"2026-05-18T17:24:00","review":"Yawn was great. Very professional and answered all of my questions thoroughly.","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Scott R."},{"reviewId":"5ea670e4-23df-45bf-8ad6-01926f2b33bf","range":0,"rating":5,"reply":"We are grateful for your kind words about Yan's helpful service and quick preparation for your auction, Cody.","replyTime":"2026-05-16T10:25:00","review":"Yan was very helpful with my auction. He had everything ready to go upon arrival. Quick and friendly service. Would recommend.","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Cody F."},{"reviewId":"54cf1781-7327-41f4-8352-399a3d1284e5","range":0,"rating":5,"reply":"We are grateful for your kind words about our service and employees at Extra Space Storage, Ivan.","replyTime":"2026-05-16T11:35:00","review":"Great service and very kind employees","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Ivan S."},{"reviewId":"163cc9ab-b85d-44f3-9089-5278f158f242","range":0,"rating":5,"reply":"Thank you for the excellent rating, Chris! Don’t hesitate to reach out if you need anything!","replyTime":"2020-10-17T12:30:00","review":"Yan was very helpful in helping me extend my lease for a few more months!  Great customer service.","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Chris L."},{"reviewId":"d5d955d0-441c-4d74-89c0-40043faab474","range":0,"rating":5,"reply":"We are honored to hear Yan provided excellent service! Thank you for recommending our storage facility, Jessica.","replyTime":"2026-05-11T17:18:00","review":"Yan is the BEST!!!!!  You should absolutely utilize this awesome storage facility","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Jessica H."},{"reviewId":"39892740-7b94-4adb-94ba-646fc2885d6c","range":0,"rating":5,"reply":"Thanks Matthew! We're glad Yan provided excellent service and you appreciate our well-maintained facility.","replyTime":"2026-05-09T13:28:00","review":"Yan was super helpful, facility always nicely maintained- thanks!","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Matthew H."},{"reviewId":"ce155299-cd33-41c4-a718-28fb98e10f24","range":0,"rating":5,"reply":"We are glad to hear you love our clean storage and great service! Your recommendation means everything to us, Seph.","replyTime":"2026-05-05T16:32:00","review":"Yawn like always is amazing will keep coming back for the great service and clean storage! Definetely recommend  The Extra Space Storage on 3888 E Mexico Ave 80210","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Seph Z."},{"reviewId":"956452d0-0de8-4523-9ce3-782934741d11","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Kristin! We're thrilled our team provided knowledgeable service and you found our facility clean and secure.","replyTime":"2026-05-04T16:46:00","review":"This was my first time having a storage unit and Extra Space was a great experience. Customer service was knowledgeable, polite, and helpful with all my questions and concerns! Facility was clean, good security, and good hours with easy access. Highly recommend!","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Kristin D."},{"reviewId":"a9410f32-5cde-4cb4-9eff-f0aae70a98cb","range":0,"rating":5,"reply":"David, we greatly appreciate your feedback about Yawn's professional and transparent service. Thrilled you had a wonderful experience with our team!","replyTime":"2026-05-04T09:16:00","review":"We had a wonderful experience with Yawn. He was extremely professional, thorough and transparent. This is exactly the way I like to do business, especially with such a long-term contract. I would recommend this company and this individual with great enthusiasm.","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"David S."},{"reviewId":"9642a6d1-9082-4ec3-838e-de34a78f9ceb","range":0,"rating":5,"reply":"We are delighted to hear that Francisco provided exceptional service! Thank you for recognizing our team's professionalism and helpfulness, Keegan.","replyTime":"2026-04-30T13:53:00","review":"Talk about a job well done. Not only did Fransisco and company get me set up online they got me set up with a lock and had my storage unit ready within minutes!\nClean cut, professional, HELPFUL, and might I add great customer service and punctuality","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Keegan V."},{"reviewId":"59f115df-2d56-47b0-ac3a-fcdd30474798","range":0,"rating":5,"reply":"Thank you for your review, Francisco! We're glad our team provided great customer service for your storage needs.","replyTime":"2026-04-30T14:29:00","review":"Great customer service","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Francisco M."},{"reviewId":"93b86bbf-f562-42ef-b6c1-85ccd895a6a4","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback Wes. We're thrilled Yan made your checkout process easy and smooth!","replyTime":"2026-04-28T12:47:00","review":"Yan made the check out process easy","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Wes"},{"reviewId":"9ca18974-2dcc-44ab-8f0a-c625d22153e5","range":0,"rating":5,"reply":"Thank you, Grant, for your wonderful feedback! We're thrilled that Yawn and our team make your experience great despite pricing concerns.","replyTime":"2026-04-23T18:28:00","review":"Yawn, is a great manager. Storage spaces are well kept and property is clearly cared for. Like everything in Denver, prices are too high, but at least great personnel make it sting a little less. Highly recommend this ExtraSpace, if you have the money.??","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Grant M."},{"reviewId":"e9d7942a-19e0-4199-baca-20a210b96a47","range":0,"rating":5,"reply":"?? ????? ????, ??? ??? ?????? ???????! ???????, ?????, ?? ??????? ?????? ????????????? ???????????? ???.","replyTime":"2026-04-16T15:00:00","review":"??? ???????. ?? ?????? ??? ??????","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Roman S."},{"reviewId":"8a53dc33-cc03-4869-807f-adf0b3862c28","range":0,"rating":5,"reply":"We are excited to hear Yawn provided amazing, professional service! Thank you for recognizing our team's kindness, Angelica.","replyTime":"2026-04-11T11:33:00","review":"Yawn is Amazing!!\nThank you so much for being so professional and Kind! ??","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"ANGELICA J."},{"reviewId":"6cf3badd-f257-408b-9c56-d44adca98214","range":0,"rating":4,"reply":"We're excited to hear that you found our units clean and responsive. Your feedback on security is duly noted. Thank you for sharing your experience, Edward.","replyTime":"2026-04-09T14:20:00","review":"Nice clean units, seem to be responsive about complaints of on-site drug use. I may come back at some point. Adequate security system, however, might be improved","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Edward B."},{"reviewId":"763c10fb-7968-4391-ac91-b3ee6d9d52b7","range":0,"rating":5,"reply":"We're honored to have provided you with a great experience at our location. Thank you for recommending us!","replyTime":"2025-03-09T08:35:00","review":"Worked with Yan recently and he helped find a rate that worked for us. Friendly staff, clean and secure facility - I definitely recommend!","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Cam K."},{"reviewId":"c6856100-a9af-457e-8cd8-256a96879373","range":0,"rating":5,"reply":"Agradecemos sua excelente avaliação, Cesar! Seu feedback positivo significa tudo para nós.","replyTime":"2026-04-06T14:21:00","review":"Excelente","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Cesar T."},{"reviewId":"0945b222-a5f5-4316-9a3f-a329e503ca93","range":0,"rating":5,"reply":"Thank you for your wonderful feedback Aaro! We're delighted Yan provided such helpful service. Your experience matters to us.","replyTime":"2026-04-06T14:35:00","review":"Yan, was very helpful","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Aaro S."},{"reviewId":"62f04d02-b9d8-435f-9117-0825fce3c0f9","range":0,"rating":5,"reply":"Your review is appreciated Marcelo! We're glad you had a good experience with Extra Space Storage.","replyTime":"2026-04-03T12:59:00","review":"Good","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Marcelo M."},{"reviewId":"a93f488e-99b0-47cc-ab17-e31ce3c2afe0","range":0,"rating":5,"reply":"Your positive experience is appreciated, Ryan. We're glad Yan was able to assist you quickly. Thank you for sharing your feedback.","replyTime":"2026-04-02T16:53:00","review":"Yan was extremely helpful and quick in getting us in a unit from a lockout.","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Ryan M."},{"reviewId":"54121134-a36e-4d1e-9b1d-1ee77c2833fc","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated Matthew! We're thrilled to hear about your positive experience with Yan at our Extra Space Storage location. Thank you for recommending us!","replyTime":"2026-04-03T07:29:00","review":"I recently had an issue in my unit (no one's fault but my own!). Understandably, this could have been a stressful situation, but the manager Yan made the entire process incredibly smooth. He reached out to me right away and worked with me to resolve everything quickly and fairly.\n\nWhat stood out most was how professional, patient, and genuinely caring Yan was throughout the whole experience. He never made me feel bad about the situation — instead, he focused on finding a resolution that worked for everyone involved. That kind of approach is rare and truly appreciated.\n\nI would highly recommend this Extra Space Storage location to anyone. With Yan at the helm, you're in great hands. I hope corporate recognizes what an asset he is to this location — he deserves it.","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Matthew B."},{"reviewId":"e896d347-e949-4db9-906f-68b708bc012f","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear that Francisco was able to assist you promptly. Thank you for sharing your experience with us Christine.","replyTime":"2026-04-01T09:10:00","review":"Great people working here. My rental was too small & Francisco was on the ball asap & changed us over to a bigger storage as we were carting our stuff into the storage.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Christine R."},{"reviewId":"f55aa3f5-468b-4e73-87af-66ef104d6414","range":0,"rating":1,"reply":"We are concerned to hear about these observations. Please contact us at (720) 437-9001 to discuss your security concerns directly.","replyTime":"2026-03-17T09:19:00","review":"Noticing that this facility is seemingly doubling as a homeless shelter. I have noticed on numerous occasions that very obviously homeless people abscond to and from that area and on 4 or 5 separate occasions I have noticed very obviously homeless people using a code enter and exit the facility’s outer gates. This facility is a blight on the neighborhood and will hopefully be reported to the city by other concerned neighbors….\n\nGoing to edit after receiving a response from the owner…. After looking through reviews posted… it seems at least 3 or 4 other reviews mention this problem. Seems like the response from the business is apathetic and I even noticed a review mentioning that a manager seemed to know the homeless people living in the facility by name.","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"William M."},{"reviewId":"63ed3633-6728-4029-bb72-9cae2694af01","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience! Thanks for highlighting our clean units and Yan's friendly service.","replyTime":"2026-03-17T10:41:00","review":"Clean and easy to access units at this location on Colorado Blvd and Mexico. Yan, the manager, was super friendly and great to work with. Highly recommend.","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Westford L."},{"reviewId":"dd1fc0a3-fb24-4ffe-9cde-e5d4aac95bfb","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for recommending Daniel!","replyTime":"2025-04-26T14:07:00","review":"Yan and frank were amazing!!! They were friendly, knowledgeable and helpful","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"A B."},{"reviewId":"18898c6a-538f-444e-acf9-ab9c64b56f69","range":0,"rating":5,"reply":"Thank you for sharing your experience with Frank and Yan at Extra Space Storage. We appreciate your recommendation!","replyTime":"2026-03-16T15:56:00","review":"Frank and yan were super helpful and I’d recommend using this extra space to anyone","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Harlems T."},{"reviewId":"da593aa0-f4e8-4c27-86d6-93dc5230bc24","range":0,"rating":5,"reply":"Thank you for recognizing Yan's helpful and attentive service. We're pleased you had a positive experience with our team.","replyTime":"2026-03-10T14:30:00","review":"Yan was very helpful and attentive.","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Jay K."},{"reviewId":"b97f1de6-7c24-472b-b99f-7685c3a9a9e6","range":0,"rating":5,"reply":"Thank you, Audrey, for sharing your experience! We're thrilled that Yawn provided excellent service during your setup process.","replyTime":"2026-03-08T15:15:00","review":"Yawn helped me get set up!","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Audrey"},{"reviewId":"9a02c95f-4065-49da-95a9-d20e8f95d1dc","range":0,"rating":5,"reply":"We're excited to hear that you had fantastic service with Yan at Extra Space Storage! Thank you, Allen, for sharing your experience.","replyTime":"2026-03-08T11:03:00","review":"Fantastic service!  Yan was excellent!","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Allen H."},{"reviewId":"4f2cfc9d-bb53-488f-adb9-c783048c947d","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled that Yawn made your setup easy and helpful.","replyTime":"2026-03-05T14:48:00","review":"Yawn was very helpful and it was an easy time getting set up with my unit.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Coco P."},{"reviewId":"bbf40229-a212-45dc-a3be-19aa3c932cad","range":0,"rating":5,"reply":"¡Gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra mucho que todo haya sido perfecto para ti.","replyTime":"2026-03-05T15:01:00","review":"Todo perfecto","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Lucio T."},{"reviewId":"e0149325-9c1e-4315-a204-7015ac733faf","range":0,"rating":5,"reply":"We are grateful for your feedback! So glad Yawn provided great help. We appreciate you!","replyTime":"2026-03-04T15:06:00","review":"Yawn was great help! Thanks so much!","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Lg B."},{"reviewId":"10d4e9a1-70b7-4ce2-a8ce-112c2b9f330c","range":0,"rating":5,"reply":"Thank you for your review! We appreciate your business and are happy we could help with your storage needs.","replyTime":"2026-03-02T10:57:00","review":"Thanks for everything!","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Robert P."},{"reviewId":"41da6801-902b-4717-bb56-9dae81c4f696","range":0,"rating":5,"reply":"Thank you for sharing your feedback! We're thrilled Yawn made your experience easy and convenient.","replyTime":"2025-12-09T13:32:00","review":"Yawn was absolutely awesome and made the process so easy and convenient for me.","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Tracey K."},{"reviewId":"ffb5fd7e-fad9-4ea4-8c73-92112785230d","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We're glad to hear you had an amazing experience with Mr. Francisco. We look forward to seeing you again at Extra Space Storage.","replyTime":"2026-02-23T07:34:00","review":"As an auction buyer, had an amazing time. PM, Mr. Francisco was awesome, professional and very helpful. Will try to buy/or win again at this location.","source":"Google","submissionTime":"2026-02-22T00:00:00","userName":"Aivette C."},{"reviewId":"6eb074f0-7000-4a3a-966d-240d27080029","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are thrilled to hear about your experience with Yan at Extra Space Storage. Thank you for sharing your experience!","replyTime":"2026-02-17T12:39:00","review":"I had a great experience working with Yan at Extra Space Storage. He was incredibly helpful, professional, and took the time to walk me through all of my options to make sure I got exactly what I needed. He found me a really good deal and made the entire process smooth and stress-free. It’s rare to find customer service this attentive—Yan genuinely cares about helping people. Highly recommend asking for him if you’re looking for storage!","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Jesus O."},{"reviewId":"de93b35e-ebc1-4353-b7df-d27622917765","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that the process was straightforward and our staff was helpful.","replyTime":"2026-02-10T11:01:00","review":"Process was straightforward and staff was always super helpful!","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Sarah A."},{"reviewId":"2bf8cb04-eb8e-4792-b5ad-99be21324941","range":0,"rating":5,"reply":"Hi Vasken, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Debbie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-06-07T12:51:00","review":"Manager Yan and Francisco at Extra Space Storage on Mexico Ave, provided outstanding customer service and promptly addressed my quest.","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Vasken S."},{"reviewId":"eb9f64c9-01d6-4132-a8ee-af1918831c41","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our facility and app. Thanks for recognizing our local team's dedication to customer service.","replyTime":"2026-02-08T10:53:00","review":"The facility is great. The app makes access easy. The local guys will handle any issue, including big price increases pushed through by corporate.","source":"Google","submissionTime":"2026-02-08T00:00:00","userName":"Steven G."},{"reviewId":"b3e5bffd-588f-430e-888d-aa80033f5d3c","range":0,"rating":5,"reply":"We are thrilled to hear Yan provided friendly service and helpful guidance for your storage needs!","replyTime":"2026-02-07T13:45:00","review":"Very friendly service, received lots of guidance for the best options.  Yan was very nice, helpful and took his time making sure we chose right size and length of time","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"LaRae M."},{"reviewId":"8aa69023-52bb-4812-9eb9-6a6152f81525","range":0,"rating":5,"reply":"Thank you for your review, Jenny! We're glad you had a great experience with our service.","replyTime":"2026-02-08T08:41:00","review":"Great service. 10 of 10","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Jenny B."},{"reviewId":"3864ef1c-ac87-49cc-933e-3042af38a4d6","range":0,"rating":4,"reply":"We're privileged to have provided you with a positive experience and are delighted to hear that you're happy with the overall experience and the quality of our storage units. Thank you for your feedback regarding your situation as a non-profit organization and your search for the best pricing options. We're pleased that Yawn (Yan) was able to promptly address your request about returning to your previous rate after the increase notification. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.","replyTime":"2026-02-05T13:09:00","review":"Happy with the overall experience and the quality of the units. We are a non profit but aren’t set up as such (it’s complicated) so are always looking for the best price. We moved here on a particular rate and then got notified it was increasing quite a bit. I called to see if we could get it back to our previous rate and Yawn (Yan) was very prompt to address our request.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Sarah J."},{"reviewId":"294269d4-8738-4008-a3fa-0efa6e7d339b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're pleased Yawn provided polite, helpful service. Great to hear our facility met your expectations.","replyTime":"2026-02-04T13:34:00","review":"Yawn was great to work with. He was very polite and helpful. Facility is well kept and clean.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Jesse W."},{"reviewId":"165f942e-0ad5-4386-af98-088170eada15","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Yan's personal care in helping you recover your grandfather's fly rod shows our commitment to outstanding service.","replyTime":"2026-02-04T14:29:00","review":"Clean, well-maintained storage unit with outstanding service. What truly sets this place apart is the personal care from Yan. After I moved out, he personally called to let me know I’d left my grandfather’s fly rod leaning against the neighboring unit. Thank you, Yan, for going the extra mile to help me recover a priceless family heirloom.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Jimmy S."},{"reviewId":"ab2b764b-008e-420d-a696-ec8a27750c68","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're glad Yawn could help with your account closure and lock removal.","replyTime":"2026-02-04T17:54:00","review":"Yawn was super helpful getting my account closed out and my lock cut off. Thanks!","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Maddie L."},{"reviewId":"3812d5b5-3090-4a5a-b38b-1ef01f359fd6","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our friendly customer service team, Eli. Thank you. ","replyTime":"2026-02-05T07:42:00","review":"Great, friendly customer service","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Eli S."},{"reviewId":"4e34c0e7-7419-4504-b85d-9e0c3bbfce8d","range":0,"rating":1,"reply":"Apologies for any inconvenience with the rent increase. We understand your frustration. Please contact us at (720) 437-9001 to discuss your concerns.","replyTime":"2026-01-17T14:40:00","review":"I’m sure it says somewhere in the fine print, but I think it’s weak of any company to do this.  . they raise your rent by over 50% three months into it.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"kirby L."},{"reviewId":"99960ce3-1fa0-47b5-b09c-6d601de67e0f","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Omar! Thank you for recommending us.","replyTime":"2026-01-16T14:05:00","review":"Omar was amazing! Professional, straight to the point. Absolutely the easiest storage contract I’ve ever signed up for! Highly recommend.","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Janine F."},{"reviewId":"09f3ba5c-8c78-42f3-b8f1-bfae1c4d9ef4","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Steven! Thank you for sharing your experience with us.","replyTime":"2025-10-08T14:21:00","review":"My new rates for my storage came up and I had some questions, called and got to speak with Yawn, super nice, he cleared everything for me and even followed-up two days later with one question we had pending. So good to have real human efficient support, thank you!!","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Steven B."},{"reviewId":"9f76b5d7-ea80-4bed-8e07-f02ea28efc21","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! So glad Yawn provided amazing service again, Knight ladies!","replyTime":"2026-01-13T11:55:00","review":"Yawn was so helpful to my daughter and I!! We have stored our belongings here previously and like before, the service is amazing!! Thank you for making our transition smooth!! The Knight ladies!","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Joyselyn K."},{"reviewId":"cd13b90c-08d6-447e-ac13-e26998c6cb02","range":0,"rating":5,"reply":"Thank you for your review! We're glad we made switching your company storage unit name easy and smooth.","replyTime":"2026-01-13T16:01:00","review":"Helped me easily switch my name on my storage unit for my company when taking over the unit.","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Devin J."},{"reviewId":"5a5fd0c7-bb5d-435b-b8c7-59876851d1dd","range":0,"rating":5,"reply":"Hi Kenneth, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2020-09-02T10:09:00","review":"Everything went smoothly and the staff is friendly and quick to respond. The property is clean and the building as well. Yawn has excellent customer service","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Kenneth W."},{"reviewId":"a2e47cb2-aff6-4ca6-bd54-b9854e85a3d5","range":0,"rating":5,"reply":"We are thrilled to hear Yan provided excellent service and showed you exactly what you needed. We appreciate your kind words about his helpfulness.","replyTime":"2026-01-12T17:24:00","review":"Yan was and is great. Showed me exactly what I needed to see. Will rent a unit. He is an asset to the company.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Martin F."},{"reviewId":"e31fe8d5-4e22-4c51-ba89-a3a27bc00ada","range":0,"rating":5,"reply":"Thanks for the positive feedback! We're glad our team made your visit quick and helpful.","replyTime":"2026-01-12T18:00:00","review":"Yawn what is very nice and helpful?It only took me a few minutes to do my business","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Marie O."},{"reviewId":"49ecb2d9-ea53-42ab-8472-d01689b22a5c","range":0,"rating":5,"reply":"Your review is appreciated! We're thrilled you had a great experience with our incredible service.","replyTime":"2026-01-10T07:31:00","review":"Great experience here with Yawn!! Incredible service.","source":"Google","submissionTime":"2026-01-09T00:00:00","userName":"Madison F."},{"reviewId":"73dcc5cd-4421-4cf7-aadc-764c6d48aaf7","range":0,"rating":5,"reply":"We are glad to hear Yan was very helpful! Thank you for choosing Extra Space Storage.","replyTime":"2026-01-10T07:28:00","review":"Yan was very helpful!","source":"Google","submissionTime":"2026-01-09T00:00:00","userName":"Dani F."},{"reviewId":"4b645e6e-1b3f-4b1e-9d2f-f1b9146507ff","range":0,"rating":5,"reply":"Thank you for taking the time to recognize Yawn's incredible service! We're thrilled you felt heard and accommodated.","replyTime":"2026-01-09T09:22:00","review":"Yawn is super incredible! Listens to what you need and is able to help accommodate. Also handles a great deal of clients at once all with a smile. Thanks Yawn","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Jesse P."},{"reviewId":"f603f766-2113-4363-bda9-4e2ee643a106","range":0,"rating":5,"reply":"Thank you for recommending our location! Frank and Yan will be thrilled to hear your kind words. We're delighted they went above and beyond to provide fantastic service. We look forward to serving your future storage needs!","replyTime":"2026-01-05T18:58:00","review":"Fantastic service and would highly recommend using this location specifically. Good staff and Frank and Yan went above and beyond. Will use them again for further storage needs!!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Maxwell H."},{"reviewId":"13c5b334-ffec-43ad-bcbe-c2bbcfb8d3cd","range":0,"rating":5,"reply":"Thank you for your review! Thrilled Yan provided excellent service. Your referrals mean everything to us.","replyTime":"2025-12-31T11:47:00","review":"Yan did a great job helping me get settled in at Extra Space Storage.  I will 100% be referring all of my friends and clients to this facility.\nThanks again Yan!!!","source":"Google","submissionTime":"2025-12-31T00:00:00","userName":"Brittney O."},{"reviewId":"4b9dd2f2-f134-4895-b096-59d3dd9c5914","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Thrilled you found our facility clean with friendly staff during your 9-month stay.","replyTime":"2025-12-30T07:39:00","review":"Very clean facility and friendly staff. We had our unit for 9 months and didn't experience any issues.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Kaylee B."},{"reviewId":"57b47aa4-3bcb-4de9-b3f9-4d7359bc6390","range":0,"rating":5,"reply":"We sincerely value your feedback! Thank you for choosing Extra Space Storage and recognizing our clean, reliable service.","replyTime":"2025-12-26T09:36:00","review":"Easy storage, clean, reliable","source":"Google","submissionTime":"2025-12-24T00:00:00","userName":"Michelle F."},{"reviewId":"ae5c30a7-fbfd-4f4a-8f5c-838044a2f672","range":0,"rating":5,"reply":"We are glad to hear Yan provided exceptional service and went above and beyond answering your questions!","replyTime":"2025-12-20T11:58:00","review":"Yan was great to deal with and helped answer my questions - above and beyond.","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Kevin T."},{"reviewId":"5825552a-ef8f-4ff7-834c-fbbd35db2f73","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're glad Yan helped you set up easily.","replyTime":"2025-12-19T09:09:00","review":"Yan was great. Helped me set up easily.","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Matthew S."},{"reviewId":"2d9879ad-11ff-4b66-a2f3-b8c18ce61ccb","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our helpful front desk team and your great experience with us.","replyTime":"2025-12-14T16:31:00","review":"Front desk was super helpful and I had a great experience","source":"Google","submissionTime":"2025-12-14T00:00:00","userName":"llerom n."},{"reviewId":"7bfbc58e-f537-4e86-8b78-afa3a95a2476","range":0,"rating":5,"reply":"Your review is appreciated! So glad Yawn makes everything easy and you enjoy working with them.","replyTime":"2025-12-11T17:12:00","review":"Yawn is amazing and they're very cool to work with makes everything easy for me.","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Chrissy H."},{"reviewId":"c0d35a73-e0b0-4993-875e-3299791d233b","range":0,"rating":5,"reply":"We greatly appreciate your excellent feedback! Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2025-12-09T12:08:00","review":"Excellent excellent","source":"Google","submissionTime":"2025-12-09T00:00:00","userName":"Eric G."},{"reviewId":"112a048a-801a-406d-be00-e1a53cca23ba","range":0,"rating":5,"reply":"We greatly appreciate your loyalty and trust in our storage solutions for the past year!","replyTime":"2025-12-06T09:20:00","review":"Great service great price. I’ve been using the storage unit for a year now","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Bedri B."},{"reviewId":"7d49bfd0-68b7-4060-b6d1-ef9338e9d3a1","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Zen'dai made your move easier and provided outstanding service during your accident.","replyTime":"2025-08-05T15:47:00","review":"Extra space storage has been outstanding above the call customer service. Zen’dai\nIs an exceptional employee all of our needs are covered, and when we had a small accident, she was outstanding and super helpful. Thank you for making this move so much easier and comfortable\nZan’dai is the best thank you again","source":"Google","submissionTime":"2025-12-04T00:00:00","userName":"Michael"},{"reviewId":"9a295dda-761b-4dde-96a0-bf11d3151f17","range":0,"rating":5,"reply":"Thanks for choosing us again! We're thrilled our staff helped you switch to a larger unit seamlessly.","replyTime":"2025-12-05T08:08:00","review":"Needed to get a second unit. Staff was very helpful with switching to a larger unit instead.","source":"Google","submissionTime":"2025-12-04T00:00:00","userName":"Mark H."},{"reviewId":"bc7e75d8-51a0-41d0-b115-2a36c54e34a7","range":0,"rating":5,"reply":"We deeply cherish your recommendation! Your feedback about our secure, clean facility and competitive pricing means everything to us.","replyTime":"2025-12-02T12:43:00","review":"Having had to use different storage units throughout the metro area over the last few years, I have to say this has been the best facility we've used. It's extremely secure and clean. The office staff is very helpful and accommodating. The price we are paying for our storage unit is extremely competitive. I would highly recommend this facility.","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"carrie r."},{"reviewId":"69bb21db-07e0-461f-9070-72a23880f17b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you had such an incredible experience with our team.","replyTime":"2025-11-28T15:44:00","review":"Best experience ever! Incredible customer service","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Heidi C."},{"reviewId":"9e2ab453-b98e-4640-b728-c59c3d47c0e5","range":0,"rating":5,"reply":"Thanks for highlighting Francisco's amazing help! We're thrilled he made your experience so positive.","replyTime":"2025-11-28T15:44:00","review":"Francisco is amazing and so helpful!!","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Ali P."},{"reviewId":"92bc98c4-458f-42ba-acb1-8d79be3e3ea0","range":0,"rating":5,"reply":"Your positive experience with our team at the Denver location is greatly appreciated. Thank you for sharing your feedback.","replyTime":"2025-11-25T12:57:00","review":"I had the opportunity to meet and do business with the team at a Denver location for the first time under less than desirable circumstances.  I found each agent I spoke increased in knowledge, professionalism, and kindness.  Omarr, Francisco, and Jan (sp).  Thank you for working with me to meet my desired results.","source":"Google","submissionTime":"2025-11-25T00:00:00","userName":"C Z."},{"reviewId":"aff280c8-0dc7-496c-96af-c8c60dfd062e","range":0,"rating":1,"reply":"We apologize for the closed bathroom and rent concerns. Please contact us at (720) 437-9001 to discuss these issues directly.","replyTime":"2025-11-18T10:16:00","review":"Terrible service. On November 18th at 9:00 a.m., the bathroom was closed, and no one could assist with that. Plus, every month the rent increases","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Francisco"},{"reviewId":"42f4caca-1c5d-41d2-b9b9-1e21f6bc1775","range":0,"rating":5,"reply":"Thanks for highlighting Omarr's excellent service! We're thrilled he found the perfect storage solution for your needs.","replyTime":"2025-11-15T09:35:00","review":"Worked with Omarr. He is very easy to work with and gave me the best option for what I need.","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"Mohd. A."},{"reviewId":"8274ec76-58e1-43bd-8a1f-2591941fcd48","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Joy! We're thrilled Omar provided excellent hands-on assistance and our security measures impressed you.","replyTime":"2025-11-13T11:32:00","review":"This was my first time renting a storage unit, and the experience was outstanding! Everyone was extremely helpful and made the process easy. I’m especially grateful for Omar, and the hands-on assistance in opening and locking my unit. The flatbed dollies provided for customer’s convenience were a huge help, and I really appreciate the strong security measures at every turn. Highly recommend Extra Space Storage for anyone looking for a safe and supportive storage solution!","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"Joy M."},{"reviewId":"4330f5f7-fe9a-4b5b-80fa-eab21cd8e951","range":0,"rating":5,"reply":"Thank you for your review! We're delighted Omar provided such helpful and friendly service. His knowledge and friendliness make all the difference.","replyTime":"2025-11-11T14:31:00","review":"Omar is super helpful very knowledgeable and very friendly much appreciated on the friendliness","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Jilliean P."},{"reviewId":"d80d7128-4c3a-4cf6-b32e-cc992143178a","range":0,"rating":5,"reply":"We are glad to hear Omar provided excellent service! We appreciate you recognizing his dedication and helpfulness.","replyTime":"2025-11-11T14:31:00","review":"Omar is so sweet 10/10 service and is great at his job I appreciate all his help","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Downright B."},{"reviewId":"54dda38c-2c70-4e6c-9b9c-d77f56cecf2b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Belinda and our team! Your recommendation means a lot to us.","replyTime":"2025-05-19T15:29:00","review":"Belinda and the team have always taken great care of me and provided excellent customer service! Would highly recommend renting here.","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"Benjamin B."},{"reviewId":"db487fc1-20da-424c-82bd-4869dd1975b2","range":0,"rating":5,"reply":"We are elated to hear Omarr and Francisco provided incredible service! Thanks for recognizing our clean facility and team.","replyTime":"2025-11-10T15:01:00","review":"Omarr and Francisco were incredible! They were super nice and helped me out a lot. It was also refreshing to walk into a clean facility! 10/10 would recommend ??","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"Rebecca T."},{"reviewId":"14289539-1cfe-41ab-b5a9-eb16a524b655","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience. Francisco's exceptional service reflects our commitment to excellence.","replyTime":"2025-11-05T13:16:00","review":"Francisco was amazing. Walked me through everything and made this a perfect experience. You should use this company.","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Patrick W."},{"reviewId":"8cf560e6-7d43-4154-b3a4-8749bbaf8854","range":0,"rating":5,"reply":"Hi Jesse, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!","replyTime":"2019-10-15T11:08:00","review":"Francisco as well as Omar, have gone well beyond my expectations. As far as friendly and knowledgeable customer service. They are top notch.","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Jesse H."},{"reviewId":"69302fc5-e5d3-46fa-a82f-efbe632df4f8","range":0,"rating":5,"reply":"We are grateful for your kind words about our friendly staff and easy move-in process, Brenner!","replyTime":"2025-11-05T14:11:00","review":"Very friendly staff. Move in process very easy","source":"Google","submissionTime":"2025-10-28T00:00:00","userName":"Brenner R."},{"reviewId":"d873dc7f-bbcd-4b61-b1e4-9f5920990043","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Omarr! We're pleased his knowledge and service made a positive impression.","replyTime":"2025-11-05T13:40:00","review":"Omarr was great and knowledgeable","source":"Google","submissionTime":"2025-10-28T00:00:00","userName":"Chris M."},{"reviewId":"aa0be7f5-a673-44b4-8b74-02d18d59ae97","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our kind staff and clean facility!","replyTime":"2025-11-05T13:39:00","review":"Super kind staff and clean facility! :)","source":"Google","submissionTime":"2025-10-28T00:00:00","userName":"Elizabeth R."},{"reviewId":"2d39be85-9077-43ba-ac64-3ed879934f41","range":0,"rating":5,"reply":"We are overjoyed to hear Francisco provided amazing service! Thanks for recognizing our spotless facility and sharing your satisfaction.","replyTime":"2025-10-16T18:48:00","review":"Francisco is amazing! Great customer service. The facility is spotless. Very satisfied customer!","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Jami R."},{"reviewId":"6700ee26-7e53-46ea-9fe2-6232ad0a9399","range":0,"rating":5,"reply":"Thank you for your review! Francisco truly makes storage experiences positive. We're glad he keeps units safe and clean.","replyTime":"2025-10-09T13:14:00","review":"Francisco is such a great representative of Extra Space Storage and makes the storage experience positive. He always keeps an eye on units and makes sure things are safe and clean.","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Lara B."},{"reviewId":"fe5565f0-af71-4493-8097-54634d2beb79","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Francisco made your move-out smooth! Thanks for recommending our facility.","replyTime":"2025-10-06T12:51:00","review":"Francisco was incredibly helpful with closing out my unit after my move out. The entire experience was great. Would recommended to use this facility!","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Mack F."},{"reviewId":"3bb90ae9-4248-48bb-af97-3a18f16ac402","range":0,"rating":5,"reply":"Thank you for your review! So glad Francisco provided excellent customer service. We appreciate you!","replyTime":"2025-10-03T19:01:00","review":"Francisco provided excellent customer service.","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Lynn R."},{"reviewId":"35ba601a-e415-495c-8770-548ed0695ea4","range":0,"rating":5,"reply":"Thank you for your review! So glad Francisco could help you find a unit quickly and accommodate your timing needs.","replyTime":"2025-09-30T11:01:00","review":"Francisco was great!  He helped us get a unit when we were short on time and was very accommodating.","source":"Google","submissionTime":"2025-09-30T00:00:00","userName":"Katie B."},{"reviewId":"cec90c16-2fc5-4f77-b327-e26de603dbad","range":0,"rating":5,"reply":"Thanks for your review! Francisco truly goes above and beyond. We're thrilled he made such a positive impact on your experience.","replyTime":"2025-09-29T15:35:00","review":"Francisco is the very best.  He doesn’t just go the extra mile - he goes the extra 10 miles.  I can’t praise him enough!","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"R E."},{"reviewId":"20a4eb61-8d9c-4fc9-865c-5ee5f71d55e6","range":0,"rating":5,"reply":"Thank you immensely for highlighting our great customer service! We appreciate your positive feedback.","replyTime":"2025-09-28T08:13:00","review":"Great Customer service","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Kevin W."},{"reviewId":"67ea83af-56ff-433f-b7c2-608e42299fcc","range":0,"rating":4,"reply":"We are glad to hear our team was helpful and answered all your questions!","replyTime":"2025-09-21T09:00:00","review":"Everyone was very helpful and answered all our questions.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Randy a."},{"reviewId":"53dd9127-a296-4788-b0a0-71cc39ee5f27","range":0,"rating":5,"reply":"We are thrilled to hear Daniel provided such helpful and fast service! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-16T12:00:00","review":"Daniel was great to work with. Very helpful, fast, and easy!","source":"Google","submissionTime":"2025-09-16T00:00:00","userName":"Lucas D."},{"reviewId":"8632618c-794d-4040-b1a4-61599be0185a","range":0,"rating":5,"reply":"We deeply cherish your feedback! So glad Francisco made everything smooth and easy for your company needs.","replyTime":"2025-09-12T10:06:00","review":"Francisco was super helpful, friendly, knowledgeable and helped me get our company contact information changed. We discussed my billing questions as well. Everything was smooth and fast and easy.","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Freddie L."},{"reviewId":"ee998c4f-7b43-47f2-9c09-5f6d2c4e8a5d","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're so glad our Denver team has been helpful and accommodating over the years.","replyTime":"2025-09-07T09:34:00","review":"I have owned a storage in Denver for various years. Staff always very helpful and accommodating. Thank you to all staff.","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"Eva M."},{"reviewId":"b2b62ad2-60e0-496b-aa94-84b01ebaae48","range":0,"rating":5,"reply":"Thank you for the kind words! So glad Francisco provided fast, knowledgeable service with great prices.","replyTime":"2025-08-30T10:43:00","review":"Fast knowledgable service.  Fransisco had me in and out with the best prices available","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"denard c."},{"reviewId":"88d7107b-d09e-433b-9c30-f4a9532c1db2","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We're glad to hear that Daniel has been helpful. Thank you for being a loyal customer.","replyTime":"2025-08-28T11:35:00","review":"Customer for several years now. Space is always very clean. Daniel has been particularly helpful when the rare issue has come up","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Grant S."},{"reviewId":"f244b2f5-fd34-4940-b266-197f85507bdc","range":0,"rating":5,"reply":"We are pleased to hear about your awesome experience! Thanks for highlighting Francisco's help and our great communication process.","replyTime":"2025-08-28T08:11:00","review":"Extra Space has been awesome across the board!  The whole process and maintaining communication (even while living in another state) has been great!  Francisco was awesome helping with the move out and information!","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"David D."},{"reviewId":"ae7b2021-669d-46a8-95e9-f28776cc3315","range":0,"rating":5,"reply":"Thank you for sharing! We're glad you found our service great and felt secure with us.","replyTime":"2025-08-18T14:20:00","review":"Great service!  Seems very secure.","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Wade C."},{"reviewId":"b6b54491-85f6-4587-bd73-6d541f4b5422","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We deeply respect your feedback.","replyTime":"2025-08-15T13:25:00","review":"Great clean modern building and space. Fransisco made everything super easy and instills a lot confidence that I chose the right place.","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"Bill G."},{"reviewId":"f9525044-f767-4905-ba4e-af02921a5cd7","range":0,"rating":5,"reply":"We are glad to hear that you found our staff nice and helpful. Thank you for your feedback.","replyTime":"2025-08-15T13:37:00","review":"Nice and helpful ??","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"James S."},{"reviewId":"a12c542a-4552-4fdf-99b2-4e2c57d70109","range":0,"rating":5,"reply":"Thank you for the kind words about Daniel! So glad he helped resolve your lock issue with patience and care.","replyTime":"2025-08-15T08:23:00","review":"Had a great experience with Front desk agent Daniel, very helpful with getting a lock cut off and helping me resolve this issue, was super patient and kind!","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Daniel R."},{"reviewId":"694a6d28-075f-4c52-bab7-05f6d092486f","range":0,"rating":5,"reply":"We are overjoyed to hear Daniel provided such friendly, helpful service during your stressful time. Thanks for choosing us!","replyTime":"2025-08-15T08:16:00","review":"Assistance given by Daniel... super friendly, extremely helpful, very easy stress free experience during a particularly stressful time.. thanks again","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Mark N."},{"reviewId":"070ba852-087c-4088-a131-3bed02d737dd","range":0,"rating":1,"reply":"We regret to learn about the rate increases and pricing concerns. Please contact us at (720) 437-9001 to discuss your situation directly.","replyTime":"2025-08-12T16:14:00","review":"I have now received notification of my second massive rate hike in one year, more than doubling the monthly cost.  Worse than that, they are advertising the same size unit for $75 less per month(not factoring in the \"web rate\" discount).  I understand that costs and prices go up, but this really seems to be intentional price gouging existing customers.","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Alexander M."},{"reviewId":"b4305ad7-77a9-4b16-9ac1-b43970fa6a2b","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! So glad Francisco's knowledge and personality made your visit great.","replyTime":"2025-08-07T07:41:00","review":"Francisco was super knowledgeable and a great personality.  Every question I had he was able to answer quickly and fully.","source":"Google","submissionTime":"2025-08-06T00:00:00","userName":"daniel g."},{"reviewId":"0d91770f-1fcc-4d8f-8ec6-f9a33b865e33","range":0,"rating":5,"reply":"We are pleased to hear you found our service quick and friendly with clean, safe storage!","replyTime":"2025-08-01T11:33:00","review":"Quick and friendly service, clean and safe storage.","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Carol B."},{"reviewId":"7c7476fc-84b4-4038-bcee-f0e2b5df40fb","range":0,"rating":5,"reply":"We're honored to have provided helpful and transparent service to you. Thank you for your kind words.","replyTime":"2025-04-12T10:46:00","review":"Yawn was legit. Made move out super easy","source":"Google","submissionTime":"2025-07-29T00:00:00","userName":"Nick P."},{"reviewId":"78cc445f-1291-433e-a247-a1f90aca9f55","range":0,"rating":1,"reply":"We sincerely apologize for the frustrating experience you and your movers encountered on July 11th. The behavior you described from our front desk worker falls far short of our customer service standards, and we are deeply disappointed to hear about this incident. We understand the importance of a smooth move-in process, especially when working with professional movers. Your feedback is valuable to us, and we would like to address this situation properly. Please contact us at (720) 437-9001 to discuss this matter further, so we can better understand what happened and take appropriate action to prevent such incidents in the future. We appreciate your bringing this to our attention and hope to have the opportunity to make things right.","replyTime":"2025-07-14T18:21:00","review":"On Friday July 11th at 1pm we had an incident with our movers and one of the front desk workers that was extremely rude and disrespectful to them. My movers were only there to move us into the storage, and she was being extremely rude and disrespectful yelling at them telling them they are not allowed into the small area space where we have to unload also told them “what are you doing here you are not supposed to be here.” Very poor Customer Service on her end. She had no right to be yelling at my movers like that if you are gonna have movers in big box trucks here I would recommend you go somewhere else this space for the parking is very small.","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Enrique R."},{"reviewId":"8b09db62-f10b-4215-806e-538ff9fb53c0","range":0,"rating":5,"reply":"Thank you for the review, JoDee! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Benina was able to assist you! Let us know if you have questions at customerservice@extraspace.com.","replyTime":"2023-03-29T16:06:00","review":"Excellent customer service, always very helpful and friendly. Have used for some time now. 10 out of 10 would recommend. Had another great contact with Ms.Benina today, so friendly keeps us coming back\n7/2025 Wanted to post an update; Customer oriented businesses mean so much. So happy to have found Extra Space Storage. Ms. Benina continues to go above and beyond in support of her clients.","source":"Google","submissionTime":"2025-07-13T00:00:00","userName":"JoDee J."},{"reviewId":"5a2b9b5a-4c44-4298-9d0f-18cb78311cda","range":0,"rating":5,"reply":"Thanks for the positive review, Miguel! We are glad you had a great experience with Benina. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.","replyTime":"2022-10-18T10:37:00","review":"Very clean, very good security, got me in and out, will come back and make business with them","source":"Google","submissionTime":"2025-07-06T00:00:00","userName":"miguel f."},{"reviewId":"3dba3757-edcc-4417-9885-35f60989e2cf","range":0,"rating":5,"reply":"We are delighted to hear about your incredible experience! Thank you for recognizing our wonderful staff.","replyTime":"2025-07-06T14:39:00","review":"Incredible experience and wonderful staff!","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Kevin R."},{"reviewId":"81290459-3050-4212-a5d6-3e9f5df238fe","range":0,"rating":1,"reply":"We understand your concern about pricing, Jose. Please contact us at (720) 437-9001 to discuss options that work for you.","replyTime":"2025-07-01T17:03:00","review":"Too expensive.","source":"Google","submissionTime":"2025-07-01T00:00:00","userName":"Jose S."},{"reviewId":"3cb89509-d040-4fea-a05b-f71930a63077","range":0,"rating":1,"reply":"We understand your frustration with the price increases and facility conditions. Your concerns are important to us. Please contact us at (720) 437-9001 to discuss your experience.","replyTime":"2025-06-16T07:52:00","review":"Extra Space seemed well priced when I initially signed up. However, over the course of 1 year, they have increased price twice (~150% increase total), while still advertising the original price I was paying on their website.\n\nThis is a predatory company that thrives off the fact it is extremely difficult to transfer storage facilities (as I’m now out of state).\n\nAdditionally, your property will be completely disgusting after leaving it there for a year. My furniture was covered in a layer of what seems to be really thick dust.\n\nI wouldn’t recommend this facility to anybody.","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"t2 n."},{"reviewId":"4bbb397e-e4da-422a-a51e-32e7789d1334","range":0,"rating":5,"reply":"Tiffany, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ","replyTime":"2024-03-15T11:47:00","review":"Great customer service :)","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"tiffany t."},{"reviewId":"db9ff41f-38b9-4803-a49c-9f89a3860ccf","range":0,"rating":4,"reply":"We are pleased to learn of your positive storage experience. Thank you for selecting Extra Space Storage.","replyTime":"2025-06-06T11:41:00","review":"So far so good","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"John B."},{"reviewId":"5d1c26a0-ea36-495a-88cc-0a9d41582a91","range":0,"rating":5,"reply":"We are delighted to hear our facility meets your expectations. Thank you for trusting Extra Space Storage with your storage needs.","replyTime":"2025-06-01T10:42:00","review":"This storage unit is in a safe neighborhood and well run.","source":"Google","submissionTime":"2025-06-01T00:00:00","userName":"Kim R."},{"reviewId":"2d8a92eb-ce09-4dad-bd97-a01dccbe3fb8","range":0,"rating":5,"reply":"We genuinely admire your positive feedback on our location, staff responsiveness, and prices. Thank you for considering us for your storage needs.","replyTime":"2025-04-25T12:25:00","review":"Great location, staff is responsive to inquiries,  prices are normal for the area. Would rent a unit again if I need the extra storage.","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Heidi H."},{"reviewId":"42fe692a-bdac-4f46-8cd4-ab2e521c2cdb","range":0,"rating":5,"reply":"Thank you for your review, Michael. We're glad to hear that Daniel and Saul provided fantastic service!","replyTime":"2025-04-25T09:20:00","review":"Daniel and Saul were fantastic! Truly thanks for the all the help!","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Michael P."},{"reviewId":"650f8e60-5579-42a5-8955-7185685b8dfc","range":0,"rating":1,"reply":"Thank you for sharing your feedback with our team, Phil. We're sorry you had a negative experience. We strive to hold up our strict policy against customers staying on-site for any other reason besides moving belongings. If you would like to speak with us about this in more detail, we are here to help and can be reached at (720) 437-9001. ","replyTime":"2025-04-20T15:55:00","review":"Couldn’t even unload my car because there were no less than 4 homeless people who were waiting by the door to tailgate in, saw another 2 homeless people exiting the building. Moving my stuff somewhere else","source":"Google","submissionTime":"2025-04-20T00:00:00","userName":"Phil T."},{"reviewId":"b84d56ca-c802-400b-a8c1-ab202e85ae6e","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Daniel at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-19T11:44:00","review":"Daniel was very helpfully in setting me up and explain access points and important information in storage rental process","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Cantrell G."},{"reviewId":"2abd4cd5-2d2a-4a89-ab29-160a03b86264","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with us! Thank you for the recommendation and positive feedback.","replyTime":"2025-04-11T09:13:00","review":"Great place for storage needs. Daniel was very helpful too! Would recommend ????","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Dusty H."},{"reviewId":"5daebf82-73cb-4762-a5a6-717c65d2d98f","range":0,"rating":5,"reply":"Your positive experience with our storage facility is greatly appreciated. Thank you for your feedback.","replyTime":"2025-04-01T08:12:00","review":"Best storage for best price. The storefront support was excellent, especially Francisco. Helped a lot. Thank you","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Faiz K."},{"reviewId":"3025634c-6786-4319-a80b-277683df5803","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Daniel. Thank you for sharing your feedback with us.","replyTime":"2025-03-29T12:17:00","review":"Daniel was awesome!! He was so helpful in trying to find the right unit and the right price. There should more people with such a kind spirit.","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Shavey D."},{"reviewId":"d93efe5f-d897-475a-ad67-07db365f2807","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are overjoyed to hear about your great experience with our facility. Thank you for sharing your thoughts.","replyTime":"2025-03-23T09:04:00","review":"Rented a unit for two months during a recent move, and the experience was great.  Friendly and helpful office staff, fair prices for the units, and secure, clean facility.  Parking can be a bit scarce during peak hours on the weekend, but I always was able to get a spot.  Would definitely rent again if needed!","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Laura D."},{"reviewId":"1600a003-8445-43e0-ba15-09b5e45910a2","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on Daniel's professionalism and helpfulness. Thank you for choosing Extra Space Storage!","replyTime":"2025-03-23T09:32:00","review":"Just saw Daniel and he was very professional, friendly and helpful answering all my questions","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Patricia P."},{"reviewId":"c06c5cd6-a3f7-4f1b-8270-5965c49a2979","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback and for recognizing our staff, especially Banina, for their exceptional service. We're delighted that you found our facility clean, easily accessible, and that our team made your move-out process a breeze. It's wonderful to know that your experience with us was smooth and seamless. We strive to go above and beyond for all our customers, and we're glad that this was reflected in your time with us. Thank you again for your kind words and for choosing Extra Space Storage. We appreciate your feedback!","replyTime":"2025-03-08T08:37:00","review":"This facilities has always been good to me. Very clean, easy to access, and the staff is always super sweet. I wanted to take the time to write out one more review thanking you for the great service and also recognizing Banina I believe her name was. I may have misspelled it. But she was a total sweet heart, she even made moving out of my unit a breeze. I’m so thankful to have encountered this place and I wish doing business everywhere was this smooth and seamless. If you’re looking at this location and some others, highly recommend settling on this one. They go above and beyond to make your experience great.","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"T R."},{"reviewId":"fd8d8732-8230-470f-97eb-5bcceac34f2a","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-02-25T16:46:00","review":"Extra Space was a great place to hold our stuff! Benina was a star helping us check out as well. Excellent place for storage!","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"Susan H."},{"reviewId":"c5c95d38-956b-41d2-a12a-09644a451bf8","range":0,"rating":1,"reply":"Thank you for sharing your feedback with our team, Dejus. We're sorry you had a negative experience regarding access to your unit. We understand your frustration with the situation and apologize for any miscommunication about the access process. Our goal is to provide clear and accurate information to all our customers. If you would like to speak with us about this in more detail, we are here to help and can be reached at (720) 437-9001. We would appreciate the opportunity to address your concerns and find a resolution.","replyTime":"2025-02-23T16:27:00","review":"Do not rent from this facility. They claim you'll have access immediately after you pay for the unit but that's not true. You have to come back during business hours and see a site manager. I spoke to customer support and they lied to me about gaining immediate access and even gave me a faulty access code.","source":"Google","submissionTime":"2025-02-23T00:00:00","userName":"Dejus G."},{"reviewId":"35ebdaab-02b3-4ee4-bbf5-590610b3da9e","range":0,"rating":5,"reply":"Your positive experience with Daniel and our clean facility is greatly appreciated. Thank you for sharing your feedback.","replyTime":"2025-02-21T14:51:00","review":"Daniel. Great service. Clean.","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Charles L."},{"reviewId":"7246b3bb-4c1a-4846-8f75-1652e3b73814","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2025-02-19T16:31:00","review":"Great facility. Always clean with plenty of carts. The move out process was easy as well. Took less than 5 minutes over the phone. Definitely recommend.","source":"Google","submissionTime":"2025-02-19T00:00:00","userName":"Max G."},{"reviewId":"60af57fa-069f-47e1-92b2-3c505db01ad5","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our staff and customer service! Thank you for your review.","replyTime":"2025-02-15T08:35:00","review":"Thank you to all the staff and great customer service!","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Vanessa M."},{"reviewId":"f75c2bea-90f2-4830-9226-177773ccf6ec","range":0,"rating":5,"reply":"Thank you for your kind words about Bettina!","replyTime":"2025-02-14T09:05:00","review":"BETTINA IS WONDERFUL","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Maureen F."},{"reviewId":"cb2d2350-1248-4fdf-ad0d-b85c40717915","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Danial at our Denver location. Thank you for your wonderful feedback! We truly appreciate you taking the time to share your thoughts. It's great to know that Danial was able to answer all your questions, find the best deal for your needs, and assist you with moving in smoothly. We're proud to have team members like Danial who go above and beyond to provide excellent customer service and make the storage process as stress-free as possible. We value your business and look forward to continuing to serve you in the future.","replyTime":"2025-02-10T13:17:00","review":"I consider myself a pretty needy customer. I ask a lot of questions, sometimes more than once because I have a hard time hearing. And being new to the state of Colorado, I definitely have a lot. I just purchased a 5x10 unit at the 3888 E Mexico Ave Denver location  and Danial Sanchez went above and beyond to help me not only find the best deal that fit my needs but also help me move in with zero problems. His customer service is top tier. I will continue to use extra space storage in the future because of the hospitality I experienced here today. If I didn’t know any better I would have guessed he was the owner given his attention to detail and charisma. Not sure if this message will get back to him. But Thank you again for your patience and professionalism. Moving can be stressful and it’s the people like You that help ease a bit of that anxiety. Shout out to Danial.","source":"Google","submissionTime":"2025-02-10T00:00:00","userName":"Rafa C."},{"reviewId":"a2d9486a-f7c5-4a51-baf5-3362fc46fc84","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Banana, our store manager. Thank you for sharing your feedback!","replyTime":"2025-01-31T14:52:00","review":"Benina, the store manager was amazing. So friendly and helpful. She explained everything about the facility and showed us around. The building and storage area were spotless.","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Michael W."},{"reviewId":"f3ea7a27-4dcb-4257-88af-b89fdb8020f6","range":0,"rating":5,"reply":"Your positive feedback is appreciated. We're glad to hear you had a great experience at Extra Space Storage. Thank you for sharing your experience.","replyTime":"2025-01-28T13:34:00","review":"Great location, and great staff. Clean and safe.","source":"Google","submissionTime":"2025-01-28T00:00:00","userName":"Tife B."},{"reviewId":"47aef9db-9be3-44a8-b6a5-e0d98980b8c6","range":0,"rating":5,"reply":"We are pleased to hear that Benina was super helpful and an absolute pleasure. Thank you for sharing your experience, Annmarie!","replyTime":"2025-01-26T08:36:00","review":"The lady in the office is super helpful and an absolute pleasure. Thank you Benina for all your help.","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"Annmarie G."},{"reviewId":"9bbf81d6-fcac-4947-ac15-4af148c7bc03","range":0,"rating":1,"reply":"Thank you for sharing your concerns and providing detailed feedback about your experience with our facility. We appreciate you taking the time to bring these issues to our attention. We will carefully review and take your comments into consideration as we strive to improve our services and customer experience. We understand your frustration with the pricing changes and facility maintenance issues, and we apologize for any inconvenience this may have caused you.","replyTime":"2025-01-22T09:10:00","review":"I've had issue after issue with this place. They'll mail you a notice saying your price is going up (mine went from 80 to 148- a HUGE increase) and they say it's to do with increased cost of living. Sorry- in 6 months, cost of living did not change THAT drastically. At least be honest that you are just money hungry. When you call to protest, they will lower it to the \"usual rate\" of whatever sized unit you have. Aka, they did attempt to charge me far more than they needed to. I get it- it's a business, but why say it's due to increased cost of living when it's clearly just a money grab? The bathrooms are constantly locked or entirely destroyed. The front desk is not pleasant, and they will tell you that you need a specific lock (which of course they sell) but then you will see all manners of locks on other people's units (mad respect to these people for finding a way around). Facility is fine and plenty secure, however the elevators were broken when we moved in. It took ages to fix them, and then when finally fixed, one of them broke again. If they had better policies and consistent pricing, this place will work. The last thing I'll add- the gaslighting of \"every storage building works the same way, they'll all raise your prices\" when you call to protest- this is simply not true. I've had units in other buildings and this has never happened. It was clear and consistent pricing. Do not attempt to lie to your customers and pretend your business practices are normal. They are not. To extra space- please save your bullshit comment about how you're \"month to month, we don't guarantee pricing, etc etc\". nobody cares and it's a really cruddy way to do business. Learn to treat your customers better.","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Erin P."},{"reviewId":"90130c7d-75a4-4866-99ad-382603fd5f4e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that Banina provided you with great service.","replyTime":"2025-01-17T09:28:00","review":"Banina at Extra Space Storage, is friendly and efficient.  I appreciate her efforts to right size a unit for our needs and provide me options on pricing.\nThank you Banina!  Great job!","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Kevin K."},{"reviewId":"a82ef06f-0059-4a00-a91d-eb51ccc0c9ad","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2025-01-11T13:36:00","review":"The lady that was in charge was real professional, knowledgeable,and also one of nicest people","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Patrick P."},{"reviewId":"bed10812-aba8-4c74-b8c7-4e4e50b68d97","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with our clean and safe facility. Thank you for recommending us!","replyTime":"2025-01-09T14:36:00","review":"I’ve been with Extra Space for awhile now. They have a clean, safe and top notch facility. They are super-flexible if you want to switch storage units without notice. Definitely, one of the best experiences I’ve had with a storage space. Would definitely recommend this location!!","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"Dan B."},{"reviewId":"13b4ec3f-345c-463b-a84b-81c445838b76","range":0,"rating":5,"reply":"We're excited to hear you had a great experience with us! Thank you for your feedback. We appreciate you taking the time to share your thoughts about our customer service and our attentiveness in closing out your unit. We look forward to serving you again in the future if you ever need storage space.","replyTime":"2025-01-09T17:50:00","review":"Great customer service. They even closed out the unit for us when they noticed we had moved out. Will rent here again! G","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"Geordie H."},{"reviewId":"068b0211-324e-4952-8b54-3164b87a40d3","range":0,"rating":5,"reply":"We're privileged to have provided you with top-notch customer service at Extra Space Storage on Mexico and Colorado. Thank you for your kind words!","replyTime":"2024-12-14T11:24:00","review":"Extra Space Storage on Mexico and Colorado is clean, convenient just of I25 and Colorado Blvd, but the customer service is top knotch - Banina has been delightful!!!!","source":"Google","submissionTime":"2024-12-14T00:00:00","userName":"cherylann S."},{"reviewId":"c3b9405d-1369-4720-85cf-754b3c5e0d3f","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We appreciate your recommendation and are glad to hear you found our customer service exceptional.","replyTime":"2024-12-14T16:20:00","review":"Great, great place for storage.  Customer service is beyond compare.  The attendant is very helpful, flexible, understanding, friendly.  Highly recommend!","source":"Google","submissionTime":"2024-12-14T00:00:00","userName":"Bev L."},{"reviewId":"849e0600-5445-43c7-a34f-d78df95ee208","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that you found our storage facility easy to use, professional, and clean.","replyTime":"2024-12-08T11:56:00","review":"Easy to use, professional, clean.","source":"Google","submissionTime":"2024-12-08T00:00:00","userName":"Kelli C."},{"reviewId":"cc6600be-1f4f-4687-9dfd-92cac8bffa2f","range":0,"rating":5,"reply":"Thank you for sharing your experience, Kathleen. We deeply cherish your kind words and are glad Bambina could assist you during this difficult time. We understand that downsizing can be an overwhelming process, especially when coupled with the emotional challenges of losing a loved one. It's heartening to hear that Bambina was able to provide you with the patience, kindness, and knowledge you needed to make informed decisions about your storage needs. We're honored to have been able to help you during this transition period, and we hope that our storage solutions continue to meet your needs as you figure out your next steps.","replyTime":"2024-12-07T09:36:00","review":"I am downsizing my house after my mother passed in October ; she lived with me for 12 years and I have been overwhelmed with emotion and STUFF. Bambina at Mexico and Colorado was an angel from heaven and was so kind and patient and knowledgeable in helping me figure out my storage space needs within my budget needs until I can figure\nout the next steps . Thank you Bambina - I could not have done this without your big heart and compassion . ????????","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Kathleen G."},{"reviewId":"d74dbecb-1e21-4589-8056-453fc85394a9","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with reserving a storage locker at Extra Space Storage. Thank you for choosing us!","replyTime":"2024-12-02T09:56:00","review":"Great Help! Was able to reserve the storage locker for a year with up front payment. Clean and secure storage.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Bedri G."},{"reviewId":"5d72b2a9-9e4a-48aa-b814-9e1238376fd1","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We're thrilled to hear about your positive experience with our customer care. Your satisfaction is our top priority, and we're delighted that our team member was able to provide you with reliable and professional service. We truly appreciate your willingness to recommend us to your friends. It means a lot to us that you value not just the storage space, but also the quality of service we provide. We look forward to serving you again in the future.","replyTime":"2024-11-20T07:06:00","review":"Best customer care I have experienced in a while. I’m mad I forgot this lady’s name. She really is someone you can rely on. It’s not about a box you rent, it’s the professionalism this company shows. Top service. Will definitely use again. I will also tell all of my friend about this company. Everyone deserves service like this.","source":"Google","submissionTime":"2024-11-20T00:00:00","userName":"Baldemar P."},{"reviewId":"f328d15b-15e9-4c70-9d98-398836cfabf2","range":0,"rating":5,"reply":"We are happy to hear that Benina was helpful and delightful. Thank you for sharing your experience with us, Hillary.","replyTime":"2024-11-03T15:38:00","review":"Benina is so helpful and delightful.","source":"Google","submissionTime":"2024-11-03T00:00:00","userName":"Hillary K."},{"reviewId":"cbccc94f-6e6c-4e5e-a9c5-5ff174b681bb","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback! We're glad that you find our facility clean and safe and that our staff, especially Benina, have been helpful and friendly. We strive to provide great customer service, and it's wonderful to know that we've succeeded in meeting your storage needs. We appreciate your loyalty and look forward to continuing to serve you as long as you need storage.","replyTime":"2024-10-28T16:43:00","review":"I have used several storage places in Metro Denver over the years, and Extra Space Storage on Mexico Ave. in Denver, CO, is by far the BEST!  It's always clean, safe, and the staff are helpful and friendly.  Great customer service!!\nBenina, especially, is always polite and caring. ?? As long as I need storage, this is where I will stay.","source":"Google","submissionTime":"2024-10-28T00:00:00","userName":"Nani K."},{"reviewId":"da98d4e6-d7f3-46bb-a85f-d204b40ebc22","range":0,"rating":5,"reply":"Thanks so much for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need anything.","replyTime":"2019-09-22T15:04:00","review":"You are the best","source":"Google","submissionTime":"2024-10-23T00:00:00","userName":"Mike S."},{"reviewId":"63eb98f1-b70b-4b9b-bf57-efaac17a77ad","range":0,"rating":5,"reply":"Thank you for the review, Marian! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-21T14:23:00","review":"This is my first experience renting a storage unit and it has been great. It is spotlessly clean, easily accessible and very secure. Binina was wonderful to work with.","source":"Google","submissionTime":"2024-10-20T00:00:00","userName":"Marian S."},{"reviewId":"8e1ed588-37a9-4ec4-a10d-0a2ecb861a24","range":0,"rating":5,"reply":"Thanks for the great feedback, Rachael! We sincerely value your positive experience with Extra Space Storage.","replyTime":"2024-10-18T12:28:00","review":"Great experience! Thanks!","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Rachael W."},{"reviewId":"30f316c1-87a5-45d0-b4af-0422fd92a654","range":0,"rating":5,"reply":"We're elated to hear that Yan provided you with awesome customer service! Thank you for recommending us to others.","replyTime":"2024-10-04T16:14:00","review":"Yan is totally awesome a customer service I couldn't have felt more comfortable I trust him and he helped with all my questions he answered I recommend this place to anybody","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Brad B."},{"reviewId":"9403e9c9-c0ed-4a7c-b758-fa5fb6db05b6","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Kerry! Benina is dedicated to providing excellent service to all our customers. Thank you for recommending our location.","replyTime":"2024-09-28T11:31:00","review":"The management at this location is superb. Benina has consistently provided excellent service. She really looks out for her customers so they can get the best available rates. I highly recommend this location.","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Kerry C."},{"reviewId":"3509dca7-36bd-4f8e-a226-89f2f9e76c7c","range":0,"rating":2,"reply":"Thank you for taking the time to share your feedback with us. Your input is invaluable, and we genuinely appreciate you bringing these concerns to our attention. We understand the issues you've experienced, and we want to assure you that we take them seriously. We will promptly address the matters you've raised, including the elevator maintenance, gate functionality, and availability of carts. Our team is committed to improving our services and ensuring a better experience for all our customers. Once again, thank you for your honest review, as it helps us identify areas where we can enhance our operations.","replyTime":"2024-09-29T08:53:00","review":"People are definitely living in this location. Saw a handful of times people coming in and out at odd times with no transportation outside or moving anything.\n\nBenina had a full on meltdown and yelled at our movers and called the police because they had to park in the handicap spot for 10 minutes since all the the other spots were full.\n\nIt's fine for what it is. Be careful if you need long term storage. The promo rate looks good for a couple months and then they raise the price 2x or 3x. Elevators break down pretty consistently, gate with code didn't work for 3 months, carts go missing all the time.","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Scott K."},{"reviewId":"7e52cf1a-0b55-48f7-be67-622160275d07","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Jennifer. We're committed to being your go-to stop for all your local storage needs! Providing renters with clean and secure facilities is our top priority. We're glad Benina is so friendly, extremely efficient, and a joy to rent from. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2024-04-29T15:47:00","review":"I have rented a few units at Extra Space Storage. It is the best storage facility! It is very clean &  secure. Benina is so friendly,  extremely efficient & a joy to rent from.","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Jennifer F."},{"reviewId":"cd33b610-c664-49bb-984f-77f75a99a3a2","range":0,"rating":5,"reply":"We're excited to hear that Benina made your experience so positive and welcoming. Thank you for sharing your feedback!","replyTime":"2024-08-31T09:36:00","review":"Benina is the best! She made my initial move in and later downsizing process so easy and made me feel so welcome at the storage unit. Even though I came right before closing time on a Friday and she had more to do she wasn’t rushed at all - a good life reminder when everyone is moving so fast!\n\nAlso, the storage facility looks brand new and is always clean.","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"MC"},{"reviewId":"57f0a3e0-d530-4f52-9b6a-f15f96c8426c","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We deeply cherish your kind words about our customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-08-29T12:11:00","review":"Amazing Amazing Amazing customer service! Special thanks to Benina who was so professional and helpful. Made things so easy for me, to get everything all set and ready for my move. If you are looking for a storage unit in Denver, look no further; CHOOSE THIS LOCATION TODAY!","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Jeannette D."},{"reviewId":"40a9fa84-fc0a-4dee-bfb0-a370caf6f798","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We sincerely value your kind words about our facility and services.","replyTime":"2024-08-09T15:07:00","review":"They have been great to work with! So kind, facility is always clean, carts available, and feels very secure.","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Abby L."},{"reviewId":"2f96acab-d921-44b5-ab43-06c72ceab65a","range":0,"rating":5,"reply":"We are thrilled to hear that Benina provided you with amazing customer service. Thank you for sharing your experience with us, Chassity.","replyTime":"2024-07-25T10:24:00","review":"Benina is amazing . She’s so helpful and just truly a one of a kind person . Get customer service skills extraordinary. I wish we could duplicate her everywhere.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Chassity C."},{"reviewId":"2c74e465-9c34-478e-b7ba-3bdfb439b9ec","range":0,"rating":5,"reply":"We are thrilled to hear that Benina provided you with amazing customer service. Thank you for sharing your experience with us, Chassity.","replyTime":"2024-07-24T17:00:00","review":"Benina is amazing . She’s so helpful and just truly a one of a kind person . Get customer service skills extraordinary. I wish we could duplicate her everywhere.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Chassity C."},{"reviewId":"133875c2-a27b-4350-93b2-e32d8cc25cde","range":0,"rating":5,"reply":"Thank you immensely for your kind words, James! We appreciate your perspective.","replyTime":"2024-07-19T07:44:00","review":"Was here for 2 years. Staff at front desk was so helpful and kind!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"James O."},{"reviewId":"ae756e5c-75b3-4958-9db2-da0b57904cb5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We greatly appreciate your positive review and are glad to hear you received friendly fast service at Extra Space Storage.","replyTime":"2024-07-19T14:25:00","review":"Friendly fast service","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Ethan R."},{"reviewId":"a6848985-7cfc-4df7-aa71-45e3fb2e3174","range":0,"rating":5,"reply":"Your positive experience is our top priority. We're glad to hear that our office staff was able to assist you with changing your contact info and finding you extra discounts. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-18T14:15:00","review":"The office staff was super helpful changing my contact info and finding me extra discounts","source":"Google","submissionTime":"2024-07-18T00:00:00","userName":"Kathi L."},{"reviewId":"48572052-fec9-44ab-84e5-bd73fbf2a426","range":0,"rating":5,"reply":"Thank you, Mari. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-11-27T13:30:00","review":"Great service, magnificent staff!!!! Benina is the best storage unit manager I have ever met. I have rent storage since 1989 and many storage facilities staff behave cold and disengaged. Benina cares. She is super professional and kind. Having someone like her managing my storage offers me peace of mind. Thanks.","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Mari P."},{"reviewId":"51c3bb4d-aad1-404b-b667-3d47bfd2a368","range":0,"rating":5,"reply":"We're privileged to have Benina on our team and we're glad to hear that she made your experience easy and enjoyable. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-10T18:48:00","review":"Benina was great to work with and made the process so easy and enjoyable!","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"nickie C."},{"reviewId":"15166c5c-d8a4-4a06-a6f7-92aaab74b628","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Jose! Alex and Matt are dedicated to providing excellent service. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-03T17:31:00","review":"Great Service from Alex and Matt. Very positive attitude and helpful through the process.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Jose R."},{"reviewId":"1dfb745c-7ae9-46bf-9069-da01fd5c96a3","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us. We're glad to hear you had a great experience with your move in and move out. Thank you for recommending us!","replyTime":"2024-06-08T08:30:00","review":"Great experience! Easy move in and move out. I’d recommend.","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Jendayi H."},{"reviewId":"001a4c9d-3b48-4bf9-840c-1087d46139ed","range":0,"rating":5,"reply":"We're pleased to hear that Sal and Benina provided you with professional service at our facility. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-11T09:37:00","review":"Best of Best!  I use many storage solutions nationwide. Sal and Benina are by far the most professional!  This building is superior as well","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"ross m."},{"reviewId":"9b68cdd5-593e-4029-80c2-88227bba465b","range":0,"rating":5,"reply":"Thank you for your kind words! We're privileged to have been able to assist you with your storage needs.","replyTime":"2024-06-10T11:43:00","review":"Very helpful, friendly, kind, and accommodating! My phone call to set up my lease was pleasant, simple, and quick! Have had good experiences with this location in the past and was eager to return when I needed storage.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Kain B."},{"reviewId":"d809fa38-5004-49e3-9493-41667cc48158","range":0,"rating":5,"reply":"Thank you for your review! We are privileged to provide super awesome customer service. If you have any further feedback, please don't hesitate to reach out at (720) 437-9001.","replyTime":"2024-06-11T08:12:00","review":"super awesome customer service.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Yarrow A."},{"reviewId":"ef2a5e3f-fbea-41c8-a404-1b0529aa5ecb","range":0,"rating":3,"reply":"Apologies for any inconvenience, we appreciate your feedback regarding the rent increases. We will take this into consideration for future pricing adjustments. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-06T08:04:00","review":"Loved the staff clean environment but I don’t like the large increase in rent every 4 months most places raise price every year to two years so prices are to steep and to often I need long term rental but had to move out 4 months later due to increase","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"Linda G."},{"reviewId":"ee698ae3-5f6a-4dd2-8148-b616b9fb0c24","range":0,"rating":5,"reply":"Thank you for the review, Lo! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-04-10T12:21:00","review":"\"I am beyond grateful for the exceptional service provided by Saul and Benina, the personnel at Extra Space Storage. Despite my sometimes difficult requests, Saul and Benina always went out of their way to assist me with a smile. They patiently helped me come through the back door when needed, changed passwords promptly upon request, and even assisted me with disposing of trash. Their dedication to customer service is truly commendable. The facility is top-notch, clean, secure, and well-maintained, providing me with the peace of mind that my belongings are in good hands. I am incredibly thankful for the outstanding professionalism and support I have received here. I wholeheartedly recommend Extra Space Storage to anyone in need of storage solutions. Thank you to Saul and Benina for making my experience a positive one!\"\n\nFeel free to use this revised review to showcase your appreciation for the exceptional service provided by Saul, Benina, and Extra Space Storage. If you have any more requests or need further assistance, please don't hesitate to let me know!","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"Lo L."},{"reviewId":"0fd0bb81-9802-40f9-8079-67a5bea98d0c","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with our storage services. Thank you for sharing your feedback and for choosing Extra Space Storage for your business needs. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-02T12:04:00","review":"Exceptional customer service, fantastic promotional rates, and great ease to set up and manage a storage unit. Also so appreciative of their ability to accept deliveries. Will absolutely use their services for our business moving forward.","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"Kelsey V."},{"reviewId":"f6459d98-22f9-47be-bf0e-c6378314d9c1","range":0,"rating":5,"reply":"Hi Shelly, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2024-04-30T12:20:00","review":"The people at the storage are great. Dealing with corporate can be a bit of a pain.","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Shelly H."},{"reviewId":"f324dbab-045d-40d4-8ea3-4672d5d0fcb2","range":0,"rating":5,"reply":"Hi Lina, thank you for your review! We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-12T16:26:00","review":"Very friendly staff! Place is lovely and clean and love the security.","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Lina S."},{"reviewId":"eccd6473-9281-45f9-9354-7b337ffb439d","range":0,"rating":1,"reply":"Hi John, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (720) 437-9001?\r","replyTime":"2024-04-12T11:58:00","review":"My unit was one of many that was broken into, ransacked, and robbed at this East Mexico Ave facility in Denver. Enter the address into the Denver crime report database and you’ll see for yourself. Shortly after my unit was broken into, Extra Space storage had the nerve to raise my rental rate. It’s apparent that a theft ring was operating out of that facility for months when my unit was broken into. Extra Space knew they had this issue and failed to add additional security. Using an AirTag on a stolen bicycle of mine I was able to lead Police to the thieves. So I suspect the thefts stopped, at least for the time being. Although I’m sure there are renters in that building who have yet to return to their unit to find it too has been robbed. After being robbed, I was able to identify multiple security issues with the facility. I have since moved to a more secure facility operated by a different storage company. Even if the facility had been secure, I was horribly frustrated by the fact that one or both of their elevators were out of order much of my stay. If you choose to stay at this facility, add extra locks to your door latch and rent a ground floor unit. One thing going for this facility is that the staff is friendly.","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"John G."},{"reviewId":"8ebe4d32-701b-4b94-94f8-26ef249ecad2","range":0,"rating":5,"reply":"Thank you for the review, Martha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-04-12T09:43:00","review":"Really nice clean facility—secure and organized —all of my needs met. Staff was welcoming and knowledgeable. I loved all the digital updates on billing and information about move out. Parking and access easy .","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"Martha V."},{"reviewId":"c6543467-f6fe-47f1-81b2-5ab99a1028bf","range":0,"rating":5,"reply":"Hi Andy, thanks so much for your review! We are thrilled to hear your experience with Benina was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2024-03-28T12:31:00","review":"When I walked in the door Benina was helping a distressed client find a solution to their problem. She was creative, caring, and professional. Once she assisted me she didn’t miss a beat and was able to exceed all expectations! If there were more stars available, I’d give them! Thank you for your exemplary service!!","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Andy V."},{"reviewId":"48a7eaff-b351-445e-be33-3c8ee9ddad25","range":0,"rating":5,"reply":"Thank you for your feedback, Rigo! Providing renters with clean and secure facilities is our top priority. If you need anything, do not hesitate to reach out to 888-storage. \n\nPlease stop by the office or give us a call at 888-STORAGE if we can help yo","replyTime":"2024-03-19T08:11:00","review":"Very secure and clean place to go to. Lovely staff member. I’ve been here for two and I had no issues whatsoever!","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Rigo L."},{"reviewId":"b9c5f10e-09e2-4866-8e29-b7f6709bd4ce","range":0,"rating":5,"reply":"Hi Iman, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2024-03-12T11:07:00","review":"Extremely helpful people at the front office. We have been there for years and will continue to rent for a long time","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"iman j."},{"reviewId":"cd810858-4f85-4d04-9700-a8c0da9af348","range":0,"rating":1,"reply":"Deanna, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (720) 437-9001 so that we can learn more about your experience. ","replyTime":"2024-03-11T15:10:00","review":"This is a horrible company at least the Colorado & Mexico facility. When we were done using the storage. We told them we were leaving ahead of time and when we were done we checked out. We then received a call saying we owed for the next month. We said we have been out of there since last month . They said there is a lock on the unit. We said it's not our lock. They continued to harass us and continued to add monthly charges after that. We made several phone calls to them. And they ignored us and still charged. Now we find out from the better business bureau that. Someone there either a employee, customer,or one of the homeless people they let stay there. Is putting locks on the units to try to claim them or hold people ransom. If they don't zero us out and fix this by the time the investigation is done. We are going to go to court as witnesses & victims and file a lawsuit against them as well . Steer clear of this place. Integrity is questionable at best","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Deanna L."},{"reviewId":"60f2819c-9505-4dde-8c88-8ed873f37361","range":0,"rating":5,"reply":"Thank you for the review, Sara! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-03-09T11:52:00","review":"Space is clean and well managed. All the staff members I've interacted with are incredibly professional and helpful.","source":"Google","submissionTime":"2024-03-08T00:00:00","userName":"Sara D."},{"reviewId":"4196379e-6259-4bbc-9e28-709ce43eee6c","range":0,"rating":1,"reply":"Hi Adam, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give you 30 days written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.\n","replyTime":"2023-10-28T11:43:00","review":"The worst storage space company. They like to do the bait and switch method on you. They lure you in and then out of the blue, prices go up dramatically by about 75%. So if you are ok with prices going up by at least 75% in a few months, then that's fine. But if you don't want the trouble of a dealing with a company that operates using underhanded practices, then please do yourself a favor and find a company that practices better ethical standards. I know some competitors may do the same thing, but that doesn't mean you have to too. I will never recommend this company, nor will I ever do business with this company ever again.","source":"Google","submissionTime":"2024-03-02T00:00:00","userName":"Adam W."},{"reviewId":"c7dcad6a-5a46-4f9c-8109-f25f78912fbe","range":0,"rating":5,"reply":"Hi Peter, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. \n","replyTime":"2024-02-21T17:18:00","review":"The staff was incredibly helpful as we moved belongings into and out of the unit. I have had nothing but pleasant experiences here.","source":"Google","submissionTime":"2024-02-21T00:00:00","userName":"Peter F."},{"reviewId":"829f2061-1812-4e7f-989b-f84c9528268b","range":0,"rating":5,"reply":"Thank you for the review, Marla! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-19T07:40:00","review":"The staff at Extra Space Storage are friendly and go out of their way to make you feel confident about leaving your belongings,  and knowing they will be safe. They have been a big help, with everything I’ve needed, thanks guys!","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Marla A."},{"reviewId":"84a43f2c-cb13-4f45-9a66-336cf98e8f23","range":0,"rating":1,"reply":"Harry, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (720) 437-9001 so that we can learn more about your experience. ","replyTime":"2024-02-17T13:44:00","review":"I have been here two years. It was brand new when I started here. Something is always broken! Everything is a pain in the butt! After 6 months they will double your price with no warning! Over all this place sucks and I am happy I will never have to come back!","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Harry N."},{"reviewId":"0c9e397f-39fb-4462-b726-812df7e5145e","range":0,"rating":5,"reply":"Thanks for the review, Lance! We're glad your experience with the auction process was positive. Don't hesitate to reach out if you need anything in the future! ","replyTime":"2024-02-11T08:38:00","review":"I won a storage unit here from auction and what an awesome guy working here.  He was friendly, kind, helpful and professional.  He quickly did the paperwork, escorted me to my unit and made it a great experience.","source":"Google","submissionTime":"2024-02-10T00:00:00","userName":"Lance g."},{"reviewId":"704ff655-4871-48a7-bee8-cfd45031c3da","range":0,"rating":5,"reply":"Hi Jeremy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bonita! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-09T12:33:00","review":"Great facilities and Bonita always gives amazing customer service! 10/10 would recommend for you storage needs","source":"Google","submissionTime":"2024-02-08T00:00:00","userName":"Jeremy A."},{"reviewId":"0d55a2da-1dc0-4e2d-9d55-8a5f289707ad","range":0,"rating":5,"reply":"Thanks for the awesome review, Katya! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 437-9001 if you need anything.","replyTime":"2024-02-07T18:45:00","review":"Benina went above and beyond--stayed after hours to get me signed up and show me my unit and was genuinely helpful in every way : ) The place looks very clean and secure. The units look nice. Would recommend this location : )","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Katya"},{"reviewId":"ff67e61e-4805-4934-8b64-d9ab2dc66d76","range":0,"rating":5,"reply":"Thank you for the review, Jerimiha! We pride ourselves on having a friendly, accommodating staff and are so happy Bennina was able to assist you! We are available at 888-storage whenever you need us.","replyTime":"2024-01-31T16:28:00","review":"Bennina was amazing to work with! Thank you","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"jerimiha c."},{"reviewId":"f1221a25-00e9-4602-a904-726bafcb904b","range":0,"rating":5,"reply":"Hello, Terrence. Thank you for the review. We're so glad Bonita could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-01-31T16:27:00","review":"Bonita was very helpful, excellent customer service. Thank you for your patience!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Terrence A."},{"reviewId":"10b13cd8-d183-4684-a34c-90b2e964d8da","range":0,"rating":1,"reply":"We're sorry to hear this, Rachael. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? ","replyTime":"2024-01-31T09:13:00","review":"My original rental rate four years ago was $77 per month. Today it has climbed to $218 per month.\nShame on me for not reading the fine print, but anyway, you look at this, it is extortion","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"Rachael D."},{"reviewId":"8063b826-ddb5-4c80-8b11-8a94675ca5c1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Don! We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. We're so happy to hear we have your recommendation! Please call us at 888-storage if you need further assistance with your storage needs. ","replyTime":"2024-01-29T16:34:00","review":"Just rented a 10 x 8 Extra Space unit today. The whole process was pleasant, quick and easy thanks to Benina in the front office. The facility itself is new and modern as well as clean, secure and easily accessible. The monthly rate is very reasonable and is much lower than the facility I have been using. Highly recommend!","source":"Google","submissionTime":"2024-01-29T00:00:00","userName":"Don R."},{"reviewId":"83437eca-466e-47f5-a748-e1510700b2dd","range":0,"rating":5,"reply":"Thank you for the kind words, Robin. We're glad Bernina was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2024-01-24T15:06:00","review":"Bernina was most helpful!","source":"Google","submissionTime":"2024-01-24T00:00:00","userName":"Robin Q."},{"reviewId":"35be04e5-3615-4ce7-a498-1ecf79571ab8","range":0,"rating":5,"reply":"Dave, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.\n ","replyTime":"2024-01-15T11:38:00","review":"Very helpful and friendly. Great getting me set up when I first moved in and were very accommodating when I moved out (especially with the big moving trucks that rolled up). Great experience.","source":"Google","submissionTime":"2024-01-13T00:00:00","userName":"Dave S."},{"reviewId":"59b538b7-7085-4129-912e-69b46baeb6bf","range":0,"rating":1,"reply":"Thank you for leaving us a rating, Janir. We're sorry to hear that you're unsatisfied with your monthly rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2023-12-30T09:24:00","review":"They pull you in with a low rate then raise your rate after a month or two. Classic bait and switch. And they’re allowed to do it through their contract.","source":"Google","submissionTime":"2023-12-29T00:00:00","userName":"Janir T."},{"reviewId":"4a37fe77-b7bf-4536-bc10-af24bf3fcf5b","range":0,"rating":5,"reply":"Hi Hy-brid, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-12-28T08:51:00","review":"Benina at 3888 E Mexico Ave Denver, CO has been nothing but amazing, beyond helpful, so sweet and nice, understanding and just absolutely wonderful!!! I've been really going through a lot lost my car in an accident where I was hit, lost my job and my place as a result and just really have been going through a lot one thing after the next since August of 2023. She has worked with me on my storage unit payments, aided me with use of her phone when I've needed it due to unfortunate current amongst so many other things she has done to help me being an incredible human being!!! Her new assistant Saul who is new has been equally amazing and I can't thank them enough for all that they have done for me!!! I'd happily recommend these kind, generous people and their storage location to anyone anytime!!! Please if you need it go see them!!!","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"Hy-brid S."},{"reviewId":"ab02fa62-d5b4-48d0-a112-ec177d1b012d","range":0,"rating":1,"reply":"We're sorry to hear this, Ryan. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? ","replyTime":"2023-12-27T07:37:00","review":"Like random hike increases 4 months after storing? This is your place.\n\nWe’ve been storing for 4 months and just got some absurd notice that they are jacking up our rate DOUBLE what we pay now (currently pay $35)…to “maintain the Extra Safe, Extra Clean standards” that I apparently expect.\n\nUnreal, what a waste of time and now extra money I have to spend to move my tiny 5x5 storage unit. Thanks a bunch!","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Ryan W."},{"reviewId":"47c0b832-56b7-4a94-8436-6085bb94903b","range":0,"rating":1,"reply":"Hi Ally, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2023-12-13T11:42:00","review":"Worst place ever. The prices go up 100% after 3 months. If you plan on needing storage a long time, then find something better. This sort of pricing system is what causes people to leave constantly. The customer rep lied and said it wouldn't go up, but 3months later, it did. So yea, big old liars. I would avoid this type of large corporate storage facility and find a private company that you can trust. Don't believe the fake reviews as that is one way they lure in more customers.","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Ally S."},{"reviewId":"13aacd04-ccd3-4bd6-b9ce-be18b0b07c2c","range":0,"rating":1,"reply":"We're sorry to hear this, Todd. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? ","replyTime":"2023-12-06T08:16:00","review":"Terrible.   Raised prices twice in past 15 months.   Almost double what original cost.  Do not use them!   The Mexico location must have strong demand so trying. To Jack the rates for loyal customers","source":"Google","submissionTime":"2023-12-05T00:00:00","userName":"Todd S."},{"reviewId":"2fa970cb-697e-4ec4-a5b6-232e2c26f01f","range":0,"rating":5,"reply":"Thank you for your feedback, Letty! Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-12-01T16:11:00","review":"Clean, secure, friendly staff","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Letty I."},{"reviewId":"e0139d97-16d7-4876-8b07-9238e571b1bb","range":0,"rating":5,"reply":"Thank you for the excellent rating, Marc! Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. Thank you for choosing Extra Space.","replyTime":"2023-11-30T15:28:00","review":"This one dude that works there is the man! Great employee, really helpful and always always welcomes you with a smile on his face","source":"Google","submissionTime":"2023-11-29T00:00:00","userName":"Marc M."},{"reviewId":"07fcb710-aebb-4e95-aa30-5bce0ab1fed8","range":0,"rating":5,"reply":"Hi Caleb, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! We're glad Saul and Benina provide quality service. Please give us a call at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-11-20T15:26:00","review":"Excellently clean facility, Clean rates, and Saul and Benina provide quality service","source":"Google","submissionTime":"2023-11-17T00:00:00","userName":"Caleb M."},{"reviewId":"a7448286-73c0-47a8-923b-bddf200a4dcb","range":0,"rating":5,"reply":"We think Saul and Benina are great too! Thanks for the positive review, Emmaraye. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please give us a call at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-11-20T15:32:00","review":"Saul and Benina are awesome.\nThey keep a clean and welcome facility.","source":"Google","submissionTime":"2023-11-17T00:00:00","userName":"EmmaRaye G."},{"reviewId":"71e61400-163b-462b-beee-8026cf024606","range":0,"rating":1,"reply":"We're sorry to hear this, Tracey. Your feedback is very important to us and will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further. We can be reached at 888-STORAGE.  \n","replyTime":"2023-11-07T12:56:00","review":"The manager at this location is up to something and other customers/employees have suggested she is allowing homeless to take shelter inside the building. She seems to know the homeless people who were in the building while I was there on several occasions and she told them they had 5 minutes to leave as they didn’t have units there and were not customers. Somehow seems this happens all too regularly there. I called the location after reading reviews online about break-ins and was asked for my unit number. Somehow only weeks later my unit was then broken into, after I had been a customer there since they first opened. My storage unit was broken into and I had belongings stolen. The intruders went above my storage unit and pulled back the chicken wire which is on top of all the units. The manager was angry that I came to her upset after my belongings were rifled through and stolen and offered absolutely no help in any way.\n\nUPDATE:\nAs a follow up to my review, since extra space customer service suggested I call. Did you really think I haven’t escalated this within corporate or reach out to anyone? Kyle Leonard, whatever his role is, called me maybe twice and then when I tried to follow up with him he blocked my email address and ignored all of my calls and messages. What an awful company in more ways than one.\n\nThe manager would not release video footage to the police or let me view to try and see when my property was stolen. The people stole furniture from me which would have been easy to spot on camera footage; however, the manager seems to intentionally not want this to be resolved.","source":"Google","submissionTime":"2023-11-14T00:00:00","userName":"Tracey"},{"reviewId":"0684a507-858a-4144-b380-bcc1c83fcd2f","range":0,"rating":5,"reply":"Hi Alishia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina and Saul! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-11-04T14:33:00","review":"Benina and saul have been great and very helpful also.","source":"Google","submissionTime":"2023-11-04T00:00:00","userName":"Alishia P."},{"reviewId":"f9f6df39-9bdd-4914-81d7-92c8c150ebfe","range":0,"rating":5,"reply":"Hi Max, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-11-03T11:30:00","review":"????????","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Max C."},{"reviewId":"870336db-fe44-4f2a-8b16-15a5036159d1","range":0,"rating":5,"reply":"Thank you for your review, Ryan! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-03T16:13:00","review":"Very clean, secure and easy to navigate. Highly recommend.","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Ryan B."},{"reviewId":"ed9da42e-0131-4eb1-bfba-05e0e33ef4b8","range":0,"rating":5,"reply":"Hi Carl, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-11-01T08:13:00","review":"Always smiling and kind… it’s rare you see that in a business these with all the crazy $#!+ going on around us.","source":"Google","submissionTime":"2023-10-31T00:00:00","userName":"Carl K."},{"reviewId":"c7a47e48-8e23-49a4-939a-9780effe7c6b","range":0,"rating":1,"reply":"Hi Adam, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give you 30 days written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.\n","replyTime":"2023-10-28T11:42:00","review":"The worst storage space company. They like to do the bait and switch method on you. They lure you in and then out of the blue, prices go up dramatically by about 75%. So if you are ok with prices going up by at least 75% in a few months, then that's fine. But if you don't want the trouble of a dealing with a company that operates using underhanded practices, then please do yourself a favor and find a company that practices better ethical standards. I know some competitors may do the same thing, but that doesn't mean you have to too. I will never recommend this company, nor will I ever do business with this company.","source":"Google","submissionTime":"2023-10-28T00:00:00","userName":"Adam W."},{"reviewId":"1a214e78-52ff-42fa-a002-321e9064f04e","range":0,"rating":1,"reply":"We're sorry to hear this, J. Your feedback is very important to us and will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further. We can be reached at 888-STORAGE.  \n","replyTime":"2023-10-28T12:05:00","review":"The bathrooms are always gross and without toilet paper. The one sink is a trickle of water so you don't even want to wash your hands. Manager seems so greedy for more money. Take your business elsewhere. You'll thank yourself for it.","source":"Google","submissionTime":"2023-10-28T00:00:00","userName":"J A."},{"reviewId":"c31a1218-44a5-48c7-9fe8-fed53811c5e8","range":0,"rating":5,"reply":"Thank you for the review, Bennie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-23T15:03:00","review":"Super simple process and staff was super friendly and helpful.","source":"Google","submissionTime":"2023-10-23T00:00:00","userName":"Bennie S."},{"reviewId":"25cca258-b3bc-4fe5-a90e-543ab4680baf","range":0,"rating":5,"reply":"Thanks, Jason! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Saul was able to provide that for you!  If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-20T10:03:00","review":"Saul was super helpful and really helped us out. Despite only being there for 2 months he was very knowledgeable on everything and was able to answer all our questions and then some. Thanks specifically to him for helping us find the right size unit for the right price!","source":"Google","submissionTime":"2023-10-20T00:00:00","userName":"Jason F."},{"reviewId":"5cc4ae79-c7b4-4c53-800a-089be61e4c10","range":0,"rating":1,"reply":"Jerson, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (720) 437-9001 so that we can learn more about your experience. ","replyTime":"2023-10-16T13:54:00","review":"Most racist and unprofessional manager BENIBA PIERCE, Mediocre employee which did not bother to read documents or request copy, just shut me down and kick me out of the building, rude.","source":"Google","submissionTime":"2023-10-16T00:00:00","userName":"Jerson A."},{"reviewId":"fa1981e3-5eb6-49f4-b89a-dec25204b982","range":0,"rating":5,"reply":"We think Benina is great too! Thanks for the positive review, Michael. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-05T08:36:00","review":"Absolutely wonderful manager, Benina is very attentive and helpful with any of the needs of her customers.  Definitely a great place to rent from and will be staying.","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"michael 7."},{"reviewId":"042a12c4-5786-4f32-acb7-b02931889dd0","range":0,"rating":5,"reply":"Hi Ingrid, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica! If you need anything, do not hesitate to reach out at 888-storage.\n","replyTime":"2023-10-02T08:17:00","review":"Jessica did a terrific job answering questions and helping get my rental set up. So nice to get this awesome customer service!!!","source":"Google","submissionTime":"2023-10-02T00:00:00","userName":"Ingrid B."},{"reviewId":"e2cb80a8-0b9d-4ab0-b976-982a372edff1","range":0,"rating":1,"reply":"Hi Ashlea, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2023-09-29T09:25:00","review":"Biggest rip off ever. I was with Life storage then they sold to extra-spece. Pay my bills on time every month. Next thing I know my rent on a 7×10 non climate controlled space went from $95 a month to $174 a month. An ridiculous $80 increase. Needless to say I found me another storage company that was mor reasonable. Bad business guys bad business, do better extra space","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Ashlea A."},{"reviewId":"1d4a37f1-3540-4210-ab2a-ef31609d92d0","range":0,"rating":5,"reply":"Thank you for the excellent rating, A! We're happy we were able to provide a smooth rental experience. Please call us at 888-storage if you need anything!","replyTime":"2023-09-17T08:17:00","review":"Super clean and everything was easy. From sign up, to check out and everything in between.","source":"Google","submissionTime":"2023-09-17T00:00:00","userName":"A M."},{"reviewId":"bff18b58-936b-45d5-83b2-b7cc5aa98394","range":0,"rating":5,"reply":"Hi Allan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We want you to know that we are here to assist you with anything else that comes up at 888-storage! \n","replyTime":"2023-09-14T13:17:00","review":"Pleasant people to work with, helpful,and friendly. Units, hallways , and elevators were clean.","source":"Google","submissionTime":"2023-09-14T00:00:00","userName":"Allan S."},{"reviewId":"73153dc9-ff30-4cdf-834b-f28565cb478e","range":0,"rating":5,"reply":"Hi Marleigh, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-09-13T12:23:00","review":"very easy to set up!","source":"Google","submissionTime":"2023-09-13T00:00:00","userName":"Marleigh H."},{"reviewId":"1aacb952-908d-4e09-a4f7-b1ea8f8cbabb","range":0,"rating":5,"reply":"Hi Jenn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-09-12T17:12:00","review":"The people who work here are very nice","source":"Google","submissionTime":"2023-09-12T00:00:00","userName":"Jenn W."},{"reviewId":"00d94e58-e45d-4331-8674-9c4c7303fad6","range":0,"rating":5,"reply":"Thank you for the excellent rating, Carly! We're happy we were able to provide a smooth rental experience. We think Benina is great too! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-11T08:25:00","review":"Super easy and smooth experience. Benina is awesome!","source":"Google","submissionTime":"2023-09-10T00:00:00","userName":"Carly B."},{"reviewId":"815017d9-1a91-4e69-8df1-ed975db4a790","range":0,"rating":4,"reply":"Thank you for the review, Brian! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-07-26T10:24:00","review":"Excellent, vey clean and well managed storage facility. I have rented here twice and both rental experiences were excellent. The manager is extremely helpful and nice.\n\nAmendment 9/7/23: I just called about being charged another month of rent on 8/30 even though I moved out on 8/29. A refund was posted on 8/31 so there was no error on the part of management. However, when I called, the person who answered the phone was pretty snippy with me. I would suggest that management reinforce the need for all employees to adopt a positive customer service attitude. Being kind and patient with customers can make a huge difference in overall customer satisfaction. Being short and snippy has the opposite effect.","source":"Google","submissionTime":"2023-09-07T00:00:00","userName":"Brian T."},{"reviewId":"3dfbaea4-c8d6-480a-adef-80e8e61c2243","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kendall! We're happy we were able to provide a smooth rental experience. If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility!","replyTime":"2023-09-08T08:08:00","review":"Easy to get in touch with them when needed. Enjoyed working with extra space","source":"Google","submissionTime":"2023-09-07T00:00:00","userName":"Kendall H."},{"reviewId":"8aa72df3-3a6d-450c-9510-daa4b923e33e","range":0,"rating":5,"reply":"Hi Libby, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-09-02T09:25:00","review":"Excellent facility and staff is responsive, helpful and always kind","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"libby s."},{"reviewId":"6ad364be-c600-4d70-9ebc-f6886e723ef0","range":0,"rating":5,"reply":"Hi Kyle, thanks so much for your review! We are thrilled to hear your experience with Benina was great. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-08-30T16:14:00","review":"Working with benina was a great experience, finally working with someone who actually does care , and she will give that extra effort to help , something you just don't find in today's world . Thk you again ??","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Kyle Y."},{"reviewId":"39dfb67c-f55f-441d-b563-7539657244b7","range":0,"rating":5,"reply":"Hello Michael, Thank you so much for your wonderful review! We are thrilled to hear that you had a GREAT experience with us and that our staff member was able to provide exceptional service. We appreciate your feedback on the various options we offer, such as paying in advance to save money. Our team is always dedicated to going above and beyond to assist our customers in any way we can. If you have any other questions or need further assistance, please feel free to reach out to us at (720) 437-9001. We look forward to serving you again in the future!\n","replyTime":"2023-08-20T15:20:00","review":"GREAT experience.  The woman who helped me today was amazing.  So willing to help, even offered to help me move some things around in the space.  Gave me options to pay in advance and save money.  Helped me to see if the size of the space would work for what I had.  So very helpful.  She went above and beyond.","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"Michael D."},{"reviewId":"31b5d236-4aa1-4683-b4b1-b8af1eb84106","range":0,"rating":5,"reply":"Hi Walker, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-08-18T11:42:00","review":"A+ experience!","source":"Google","submissionTime":"2023-08-18T00:00:00","userName":"Walker"},{"reviewId":"c231c4f2-cab8-42db-aec7-b2a50d8c4cf5","range":0,"rating":5,"reply":"Hi Rachel, thank you for your review! We're so happy to hear that your experience with Benina and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2023-08-14T09:33:00","review":"I had a great experience storing my things here. Benina was great about finding me the best size unit for my needs and took the time to walk me to my unit, explain how to use the lock, etc. Facility is very nice and clean.","source":"Google","submissionTime":"2023-08-14T00:00:00","userName":"RACHEL W."},{"reviewId":"9602c1bd-2e0f-4ec7-a627-31bfed7228a1","range":0,"rating":5,"reply":"Hi Elliot, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-08-08T13:00:00","review":"Benina was very helpful- knowledgeable- and easy to work with","source":"Google","submissionTime":"2023-08-08T00:00:00","userName":"Elliot W."},{"reviewId":"5cad5abd-f7eb-47fb-85b9-779ae70bd831","range":0,"rating":5,"reply":"Hi Luke, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-08-07T12:09:00","review":"Great experience, will do business again.","source":"Google","submissionTime":"2023-08-07T00:00:00","userName":"Luke R."},{"reviewId":"d17b3d05-5d35-4dde-bfe1-03e17a2e8cb7","range":0,"rating":5,"reply":"Hi Patrick, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-07-26T10:18:00","review":"Benina Pierce was very friendly & helpful.","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Patrick J."},{"reviewId":"a652b2c0-327f-4ee1-80a0-c211a7126411","range":0,"rating":5,"reply":"Thank you for the review, Brian! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-07-26T10:24:00","review":"Excellent, vey clean and well managed storage facility. I have rented here twice and both rental experiences were excellent. The manager is extremely helpful and nice. My highest recommendation.","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Brian T."},{"reviewId":"68ed660f-017b-4bad-84ac-b279688458e2","range":0,"rating":5,"reply":"Thank you for the review, Nick! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-07-21T14:30:00","review":"Helpful staff that made my moving process easier. Facilities are clean and secured.","source":"Google","submissionTime":"2023-07-21T00:00:00","userName":"Nick G."},{"reviewId":"24530301-9bf4-4663-9e65-0d5144de1205","range":0,"rating":5,"reply":"Hi Virginia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-07-07T09:58:00","review":"Easiest sign up experience I've had so far!","source":"Google","submissionTime":"2023-07-07T00:00:00","userName":"Virginia B."},{"reviewId":"01394ae6-0788-49b1-98dd-917164a00d23","range":0,"rating":5,"reply":"Hi Victoria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-06-17T09:46:00","review":"This is the best staff of any storage unit I’ve used! Benina is a rockstar and helped me not only find units and switch locks, but when my unit got too packed and a delivery came while I was across the country, helped move stuff into another unit for me. She is also very kind which goes a long way! Thanks for everything and will always recommend this location.","source":"Google","submissionTime":"2023-06-17T00:00:00","userName":"Victoria “."},{"reviewId":"889c52bc-7492-4281-b01b-4440f5aabd73","range":0,"rating":5,"reply":"Hi Hudson, thank you for your review. We're glad the customer service rep was incredibly helpful and got it resolved quickly. Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-08T15:07:00","review":"Came in to have a lock cut and the customer service rep was incredibly helpful and we got it resolved quickly. I’ve been renting for a while and have had no issues - clean and secure units!","source":"Google","submissionTime":"2023-06-08T00:00:00","userName":"Hudson F."},{"reviewId":"04de00e6-3c55-4271-8663-8cae2c0348ac","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great experience and the manager even met me to walk me through the ropes the first time I went to my storage unit. Super clean and lit!!!","source":"Google","submissionTime":"2023-05-22T00:00:00","userName":"Vallery T."},{"reviewId":"230b92fa-2a49-4739-ac14-9b7de2a8714c","range":0,"rating":5,"reply":"Hi Noe, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-05-05T12:54:00","review":"Quick, easy. Everything explained in an efficient and understandable manner.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Noe S."},{"reviewId":"aca18a14-2232-4685-a193-2a3ada89214b","range":0,"rating":1,"reply":"Hi Ryan, thank you for your feedback. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage. ","replyTime":"2023-05-01T14:21:00","review":"AVOID! Absolutely rude staff. Our car was broken into, they busted out our back window while parked in the \"secure\" lot which is supposed to be gated and the gate was broken for months. We filed a police report and the staff was supposed to get back to us about the camera footage and never did. Also, more recently was 2 weeks past due on our payment and I stopped by to grab something, was locked out from our code, I asked the staff person if she could let me in to grab something and she was incredibly rude about it and denied letting me in. Like, really? You're going to hold my stuff hostage and not let me grab one small thing out of it? Petty. It was upsetting because we were actually told by another employee that it was no problem, just stop by and they would let us in. We will be paying one last payment and clearing out our stuff this month. You don't treat your customers who are giving you money every month like that. No need to give these people any more money.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Ryan H."},{"reviewId":"d02c6737-bf8b-469a-a3ca-5571975c9229","range":0,"rating":5,"reply":"Hi Vaso, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-22T10:47:00","review":"Ms. Benina Pierce made my experience a smooth transition in getting ready for my unexpected move.\nThe facility is clean, and I like the extra security pit in place to enter the storage units!","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"VASO M."},{"reviewId":"f8e202a7-25ee-44d4-9934-ae6d02328bf9","range":0,"rating":5,"reply":"Hi Christopher, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-04-22T11:34:00","review":"Amazing customer service! Everything was quick convenient and I got exactly what I needed.","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"christopher s."},{"reviewId":"2c57b543-812c-4bb8-a295-e4a03327095b","range":0,"rating":5,"reply":"Hi Paige, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Pete! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-11T12:35:00","review":"What a great place! Pete was the gentleman who helped me get settled and he was wonderful. The place looks very clean and I look forward to keeping my stuff here.","source":"Google","submissionTime":"2023-04-11T00:00:00","userName":"Paige W."},{"reviewId":"eb84fe2f-78ce-4175-887f-13d28aa302ce","range":0,"rating":5,"reply":"Hi Maria, thank you for your review. We're glad Benina Pierce was extremely helpful, called you as soon as a unit opened up, and walked you through everything. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-09T14:11:00","review":"I am a student who was anxious about getting a storage unit in time. I knew a lot of other students would also want the same size as me. Ms. Benina Pierce, the store manager, was extremely helpful and called me as soon as a unit opened up. I then went in to check it out to make sure it was the size I needed and she walked me through everything. I am extremely thankful that she worked with me as she was as pleasant in person as she was over the phone.","source":"Google","submissionTime":"2023-04-09T00:00:00","userName":"Maria H."},{"reviewId":"c064e3cf-0bb1-43a8-8e62-1ebc3ccb8438","range":0,"rating":5,"reply":"Hi Robin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina. We are here to make sure that your experience stays great! Call us at 888-storage if you need any future assistance with your rental.","replyTime":"2023-04-05T16:48:00","review":"Not experience, but experiences. To put up with me AND my daughter is not something to take lightly. Benina has always been polite, receptive, and very understanding of our needs. Always has our best interest in sight. Finally, I found someone that when she says she'll call me back ... she really does. We were, and are, super impressed at the time taken to make sure everything is secure. I have had many storage units with different companies. I am pleased to say that I found a storage I'm staying at. Benina is truly a jem.","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Robin B."},{"reviewId":"94ac13ef-cdaa-4b4e-a4e0-f7b277c8f79d","range":0,"rating":5,"reply":"Thanks for the awesome review, Mommi! It's great to hear Benina was able to provide you with the customer service you deserve! We think she is great too! Don't hesitate to stop by the office or contact us at (720) 437-9001 if you need anything.","replyTime":"2023-04-05T18:49:00","review":"So I would like to start off by saying that Benina is such a good worker she truly takes her time to make sure everyone’s need  is met I feel for so many people dealing with Any type of customer service just seems like A nightmare but I actually enjoy calling into the store everyone is always on the same page and always willing to be of help and they don’t just redirect you I couldn’t have ended up with a better location ( To the overhead  be thankful for hard workers and people who actually like the job they do good hard working help is hard to find) thank you for everything","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Mommi T."},{"reviewId":"76fa00e0-b61b-4ed6-be93-b7d3d6b84626","range":0,"rating":5,"reply":"We think Benina is great too! Thanks for the positive review, Jenessa. We're glad she was super helpful and found you the perfect unit. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-03-30T13:55:00","review":"Benina was absolutely amazing! She was super helpful and found us the perfect unit. 10 stars!","source":"Google","submissionTime":"2023-03-30T00:00:00","userName":"Jenessa S."},{"reviewId":"2534b718-1ced-4c99-8e32-8ca92f79bb4b","range":0,"rating":5,"reply":"Thank you for the review, JoDee! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Benina was able to assist you! Let us know if you have questions at customerservice@extraspace.com.","replyTime":"2023-03-29T16:04:00","review":"Excellent customer service, always very helpful and friendly. Have used for some time now. 10 out of 10 would recommend. Had another great contact with Ms.Benina today, so friendly keeps us coming back","source":"Google","submissionTime":"2023-03-29T00:00:00","userName":"JoDee J."},{"reviewId":"06d58ec1-6b43-431d-b4ac-2aee15570ca0","range":0,"rating":5,"reply":"Thank you, Corrine! It's wonderful to hear you had a positive experience with us and are glad Benina has been a tremendous help! Give us a call at (720) 437-9001 if anything comes up!","replyTime":"2023-03-29T18:04:00","review":"I have been in this storage unit for almost two years now. I have moved to three different units due to my day job and Benina has been tremendously helpful every time! She is always such a pleasure to see in passing as well! 10/10 recommend this storage facility.","source":"Google","submissionTime":"2023-03-29T00:00:00","userName":"Corrine S."},{"reviewId":"6954fa43-91ca-4e24-8678-a4358fbcb71e","range":0,"rating":5,"reply":"Hi Alondra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-25T13:00:00","review":"They were so helpful and compassionate to my situation. Super clean and friendly. Thank you Benina!!","source":"Google","submissionTime":"2023-03-25T00:00:00","userName":"Alondra G."},{"reviewId":"c51469c4-d9b7-43f8-96ec-32de08800fc3","range":0,"rating":5,"reply":"Thank you for the review, Allyson! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-03-20T17:24:00","review":"Extra space on W Mexico Ave was the perfect storage place while I transitioned to my new home. It was clean and accessible. The property manager was friendly and always helpful!","source":"Google","submissionTime":"2023-03-20T00:00:00","userName":"Allyson B."},{"reviewId":"01e38c4c-1def-4214-8986-0d310c2372c8","range":0,"rating":5,"reply":"Hi Sam!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (720) 437-9001 or stop by the facility! ","replyTime":"2023-03-14T10:25:00","review":"Such a great staff!","source":"Google","submissionTime":"2023-03-14T00:00:00","userName":"sam m."},{"reviewId":"e7abb097-02e7-412a-bce5-78ee4a2dd571","range":0,"rating":5,"reply":"Hi Chuck, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2022-08-01T23:24:00","review":"Excellent space, clean. And excellent & helpful staff.","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Chuck"},{"reviewId":"b868ec7f-a6d6-4743-a21c-82ac4cd933fc","range":0,"rating":5,"reply":"Thank you for the kind words, Jorge. We're glad Benina was able to help answer your questions! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2023-03-11T12:27:00","review":"Benina did a great job explaining, answering, and showing us the units","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"jorge m."},{"reviewId":"389a35ae-d3eb-49c0-b4fd-eb633cb9475e","range":0,"rating":5,"reply":"Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-03-03T15:25:00","review":"The manager was very helpful and I've thus far has had a wonderful experience","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"Michael H."},{"reviewId":"d909be85-68cd-4197-98c5-2f8426fa5cbd","range":0,"rating":5,"reply":"Hi Elijahjohnrené, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-02-28T15:26:00","review":"Excellent customer service!","source":"Google","submissionTime":"2023-02-28T00:00:00","userName":"ElijahJohnRené"},{"reviewId":"0a61db26-af7e-41d4-b03a-920e5130d782","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Meggy883! We're sorry to hear you were not informed when prices would be raised. We review rates on a 4-9 month basis and a postcard is mailed 30 days in advance to the address on file. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-26T08:12:00","review":"I have used extra space storage for years now they always are friendly and for my great service the only thing I would say is the downside to using them is they didn't inform when they raise their price","source":"Google","submissionTime":"2023-02-25T00:00:00","userName":"Meggy883 g."},{"reviewId":"6822c242-6b0b-435b-8011-dc813ee17fd7","range":0,"rating":5,"reply":"Hi T, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-02-17T14:11:00","review":"Josh was great, thank you!","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"T K."},{"reviewId":"6967f2cf-7584-400b-a479-edcfc695cfc8","range":0,"rating":5,"reply":"Hi Kristi!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (720) 437-9001 or stop by the facility! ","replyTime":"2023-02-16T15:53:00","review":"Easy and efficient customer service! Great service.","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Kristi B."},{"reviewId":"4ae9f67f-2fb5-4a94-9bf0-ad9fb7072aa2","range":0,"rating":5,"reply":"Hi Kate, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2023-02-15T12:10:00","review":"Very convenient and the people who work her are great","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Kate L."},{"reviewId":"8c162617-f955-4341-97ac-abc63047e66f","range":0,"rating":5,"reply":"Hello, Barb. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-15T16:43:00","review":"Everything is great","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Barb D."},{"reviewId":"ccd90b95-6369-4406-a77c-c1d0bd769f31","range":0,"rating":5,"reply":"Hi Mark, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benita and Josh! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-02-14T13:19:00","review":"Happy Valentine's Day everyone!\nThe staff of Ms. Benita, Josh and the staff are great!.I was a little behind on my December Storage fee of last year with all the holidays around us and Ms Benita was patient with me in making my payment and not loosing my Storage space.\nThat was wonderful so I would go into the new year in the red,now Iam on the Black with my balance paid in full.\nThanks guys. ??????\nBest,\n\nM.Bell","source":"Google","submissionTime":"2023-02-14T00:00:00","userName":"mark b."},{"reviewId":"4ee5cbf5-7915-4c2a-b03d-21ec7720debf","range":0,"rating":5,"reply":"Thank you for your 5-star review, Bonnie. We are happy you had a great experience. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-02-07T17:34:00","review":"??Great","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"Bonnie J."},{"reviewId":"29204d02-6c1c-4512-a440-d9d9b5002f41","range":0,"rating":5,"reply":"Thank you, Katelyn. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-18T07:55:00","review":"Have been a client here for the last 4+ years and have never had an issue. The building is extremely secure and staff are extra friendly! Benina takes great care of all of her clients!!","source":"Google","submissionTime":"2023-01-17T00:00:00","userName":"Katelyn F."},{"reviewId":"1e41392e-5ade-452f-9fce-da80b6737edd","range":0,"rating":5,"reply":"We think Josh is great too! Thanks for the positive review, Meg. We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. As always stop by the office or call us at 888-storage if you need anything. \n","replyTime":"2023-01-12T08:20:00","review":"New Assistant Manager Joshua is great!\nI just rented a unit at this Extra Space Storage facility yesterday, and so far everything has been a great experience. The rental process was fast and easy — I was helped by Joshua, the new assistant manager who’s been working there for about 3 months. Joshua was very courteous and has fabulous customer service skills! I also met the manager, who is great as well, I’ve just forgotten her name.\nOverall, a clean and well-run facility, and I’m looking forward to using my storage unit! I have rented with Extra Space Storage before and has a good experience, which is why I picked this facility, as the closest Extra Space Storage to my current place.\nThanks again to Joshua for a great rental experience!","source":"Google","submissionTime":"2023-01-12T00:00:00","userName":"Meg E."},{"reviewId":"18bdae6a-2d47-42bc-9b9c-0c596f835de7","range":0,"rating":5,"reply":"Hi Shaina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-10T13:50:00","review":"This is the second time I have chosen extra space storage at this location when I am in needing storage bc of a move or extra space in my home! The facility is always clean and safe. Benina is the manager and is always very helpful and can answer any questions. Benina takes time to figure out the best deal and where I can save money, every time!","source":"Google","submissionTime":"2023-01-10T00:00:00","userName":"Shaina W."},{"reviewId":"5737990e-225f-4a48-932f-eafd67011eb6","range":0,"rating":5,"reply":"Harry, thank you for the 5-star review! We think Joshua is great too! We're glad he is helpful, kind, and goes above and beyond for everyone! Stop by our office if you need anything in the future! ","replyTime":"2023-01-05T15:29:00","review":"Joshua is the whole reason I'm leaving this 5-star review. He is a wonderful, helpful and kind person. I wish everyone had his attitude, skill set, and out look on life. Extra space, you are lucky to have such a great employee. He goes above and beyond for everyone!!!","source":"Google","submissionTime":"2023-01-05T00:00:00","userName":"Harry C."},{"reviewId":"f4d66157-e15f-4ac0-a9ce-8ec6f018e2e3","range":0,"rating":5,"reply":"Thank you for the review, Andrew! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-13T09:54:00","review":"Great, Manager and service so far!","source":"Google","submissionTime":"2022-12-13T00:00:00","userName":"Andrew J."},{"reviewId":"b262c630-9a63-407b-b48f-cad8b7c4c4fc","range":0,"rating":5,"reply":"Hi Spencer, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2022-12-07T12:43:00","review":"Very kind and easy to work with!","source":"Google","submissionTime":"2022-12-07T00:00:00","userName":"Spencer M."},{"reviewId":"56739bfc-b24c-4644-9ef5-d616c30a4c58","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Bernard! We're glad Benina has always been super helpful and accommodating. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-03T09:01:00","review":"Absolute pleasure, we have had a unit for 3 years now and have had no problems whatsoever. Benina has always been super helpful and accommodating.","source":"Google","submissionTime":"2022-12-02T00:00:00","userName":"Bernard M."},{"reviewId":"4729c2d7-b96e-4093-970f-db80ae309902","range":0,"rating":5,"reply":"Thank you, Mari. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-11-27T13:26:00","review":"Great service, magnificent staff!!!!","source":"Google","submissionTime":"2022-11-26T00:00:00","userName":"Mari P."},{"reviewId":"2e3320eb-5674-481b-af2c-ce9675d929b9","range":0,"rating":1,"reply":"Thank you for leaving us a rating, T. We're sorry to hear that you're unsatisfied with your monthly rate. The value of our units changes from month to month based on market values. Our system assesses rates to see if customers are at or close to market value on their units. Occasionally after this process, customers will get a rate increase to bring them closer to market value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.\n","replyTime":"2022-11-27T10:29:00","review":"They will raise your rate considerably after only a month or two. Mine went up $30-$40 a month with very little notice or real reason. I called to talk with them about this and their reasoning is simply rates are subject to increase at any time. Seems like they get you to sign on and move all your stuff in for what seems like a good rate then almost instantly take advantage of the fact you probably don’t want to go through the hassle of moving your stuff again to somewhere more affordable. Pretty lame.","source":"Google","submissionTime":"2022-11-26T00:00:00","userName":"T H."},{"reviewId":"f43df682-e731-4e18-a440-acb207909333","range":0,"rating":5,"reply":"Hello, Kellen. Thank you for the review. We're so glad Erick could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-14T18:36:00","review":"Erick was awesome, this place is top notch storage.","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Kellen R."},{"reviewId":"f144e394-771a-458b-b653-fe652c856a45","range":0,"rating":5,"reply":"Hello, Luke. Thank you for the review. We're so glad Eric could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-14T18:37:00","review":"Eric is incredible! He was so helpful and providing fantastic customer service. Top-notch-guy!","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Luke S."},{"reviewId":"ddcd033d-6dd6-44c6-8cc7-a05dfa9e41e6","range":0,"rating":5,"reply":"Thank you for the excellent review, Anna! We're happy we were able to provide a smooth rental experience. Call us at 888-storage whenever you need us.","replyTime":"2022-11-07T18:23:00","review":"Wonderful experience, quick and easy. Benina is the best! Thank you!","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"Anna H."},{"reviewId":"97a56415-492e-4e77-a53b-f589b20ec153","range":0,"rating":5,"reply":"Hello, Aaron. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-01T10:10:00","review":"Very friendly and helpful!","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Aaron K."},{"reviewId":"46eeaae3-2a0f-4ef0-8588-9fdfb76581ab","range":0,"rating":2,"reply":"We're sorry to hear this, Clifford Chapin. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-10-29T10:17:00","review":"Too much storage fee creep","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Clifford C."},{"reviewId":"9218348a-265a-4cf2-908b-e00a2e5811fe","range":0,"rating":5,"reply":"Thank you for the kind words, Myranda. It's great to know our team was kind, helpful, and able to provide you with a positive experience! We are happy to know the cleanliness and security of our property met your expectations. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2022-10-31T11:43:00","review":"Absolutely amazing! The customer service was phenomenal and this is a business that truly thrives on honesty and integrity! Huge shout out to the manager, she was super kind and a huge help with the storage unit! Thank you and recommend this place to anyone needing a clean and secure storage facility.","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Myranda K."},{"reviewId":"e6f79cad-1b96-4e40-9fd5-6582b0b20700","range":0,"rating":5,"reply":"Thank you for the kind words, Patrick. We know our customers value clean and reasonably priced facilities and helpful staff so we do our best to provide that! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2022-10-29T13:19:00","review":"Front desk staff was very helpful. Nice clean storage facilities, pretty reasonably priced too.","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Patrick R."},{"reviewId":"89161c32-e606-4943-b62c-8833b328b82a","range":0,"rating":5,"reply":"Thank you for your feedback, Allison! Providing renters with clean and secure facilities is our top priority. We're glad our team was incredibly friendly and sweet. Stop by our office if you need anything in the future! ","replyTime":"2022-10-24T13:59:00","review":"Very safe, clean and incredibly friendly/sweet staff.","source":"Google","submissionTime":"2022-10-24T00:00:00","userName":"Allison B."},{"reviewId":"f6550c91-0a6b-4810-bc5c-140e4d157b63","range":0,"rating":2,"reply":"Hi Tamara, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're sorry to hear you experienced this issue. We offer push carts that may be used free of charge on a first-come, first serve basis. If you need a push cart to transport your belongings again, please let our facility manager know by reaching us at (720) 437-9001, and they will be happy to assist you.\n","replyTime":"2020-12-28T07:35:00","review":"Updating my post. Still clean. Still awesome staff. But, I've come 3 times in 2 weeks to unload the stuff I'm carrying around in my car. Each time, zero carts. Zero. If I can't get me belongings into the unit, why am I wasting my time driving over.  My car is full of heavy stuff for 2 weeks now. Please get more carts.","source":"Google","submissionTime":"2022-10-23T00:00:00","userName":"Tamara B."},{"reviewId":"01c548f6-81a4-48ae-9b25-1d959972c74a","range":0,"rating":5,"reply":"Thank you, Luke, for the great rating! It's wonderful to hear you had a positive experience with us and that Benina was friendly, professional, and as helpful as can be. We know our customers value clean, secure, and reasonably priced facilities so we do our best to provide that. We want you to know that we are here to assist you with any further storage needs! Give us a call at (720) 437-9001 if anything comes up.","replyTime":"2022-10-23T08:44:00","review":"Absolutely fantastic facility! I was greeted by Benina who was so friendly and professional. She guided us through the building, made sure everything worked along every step of the process and helped me lock my unit safe.\n\nThe building is so clean, they are fully stocked with all of your moving needs, and this place feels very secure. The online prices are so reasonable and I would 10/10 recommend.","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Luke Y."},{"reviewId":"80f5a98f-a54d-4dd7-b654-f73d663474de","range":0,"rating":5,"reply":"Thank you, Julia. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-10-20T17:59:00","review":"Great service and super easy! Will definitely be using this service again.","source":"Google","submissionTime":"2022-10-20T00:00:00","userName":"Julia R."},{"reviewId":"b45e544d-27cc-4bf4-9d50-6489e06de584","range":0,"rating":5,"reply":"Thanks for the positive review, Miguel! We are glad you had a great experience with Benina. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-10-18T10:32:00","review":"Benina was great she was really informative,  got me in and out, will come back and make business with them","source":"Google","submissionTime":"2022-10-17T00:00:00","userName":"miguel f."},{"reviewId":"b0ac90be-51fb-4667-8b4c-ffaef3e0bc76","range":0,"rating":5,"reply":"Hi, Charles ! Thanks for the positive review, it means a lot to our team. Please call (720) 437-9001 if you have any questions about your rental. ","replyTime":"2022-10-14T17:18:00","review":"Great location and excellent customer service.","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Charles C."},{"reviewId":"be7c79ca-94e5-45b7-814e-a61ad71e985a","range":0,"rating":5,"reply":"Thank you for your kind words, Whitney. Security is our top priority and we appreciate that you have trusted us with your belongings! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-10-11T18:03:00","review":"Everybody that I interacted with that work there has been kind and friendly and very helpful. I felt safe in the building and in my unit at all times. Also very clean!","source":"Google","submissionTime":"2022-10-11T00:00:00","userName":"Whitney M."},{"reviewId":"1e4ac385-0167-473e-903f-c7e894575098","range":0,"rating":5,"reply":"Thank you for your recommendation, Marie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you have any questions, let us know at 888-storage.","replyTime":"2022-10-06T11:55:00","review":"Facility is very clean and secure.  Check -in process went smoothly.  The administrator was very knowledgeable and friendly!  I highly recommend renting from this location: E Mexico Ave and S Colorado Blvd.","source":"Google","submissionTime":"2022-10-06T00:00:00","userName":"Marie K."},{"reviewId":"ea343446-9bb9-4376-9efe-5e76dc25a913","range":0,"rating":5,"reply":"Hi Marie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bonita! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-09-26T14:54:00","review":"Bonita is very knowledgeable and patient. Let me not forget fast and courteous.","source":"Google","submissionTime":"2022-10-03T00:00:00","userName":"Marie B."},{"reviewId":"2ff69fc5-4ae7-4345-b093-8a05bfcccfe5","range":0,"rating":5,"reply":"Thank you for recommending us, Tj! We're committed to providing excellent customer service. Stop by our office if you need anything in the future! \n","replyTime":"2022-09-30T15:54:00","review":"Nice facility and good customer service, would recommend","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"TJ S."},{"reviewId":"88748579-44eb-4d17-bbbe-6209d5c7a925","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Kara. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-09-30T11:46:00","review":"The property management/office folks have been absolutely incredible here. Very helpful, able to help me out quickly with any questions I have had and it was so easy setting up my unit, i was able to do everything online & with no contact. Although they offered to show me around if I needed. Building is always really clean & secure. I haven’t had any issues with sketchy people hanging around outside trying to get in like I have at other storage spots in Denver.","source":"Google","submissionTime":"2022-09-29T00:00:00","userName":"Kara P."},{"reviewId":"da2780c7-1b5b-4521-947e-bb1a15d91670","range":0,"rating":5,"reply":"Hi Eric, thank you for your review. We're glad our team was nice. We are so happy you are satisfied with your rental rate! We are thrilled to hear your experience was great. As always stop by the office or call us on 888-storage if you need anything.  \n","replyTime":"2019-06-14T15:05:00","review":"Easy access from car to storage unit.  Very nice staff - best pricing around.  Great overall experience!!","source":"Google","submissionTime":"2022-09-28T00:00:00","userName":"Eric L."},{"reviewId":"564cb08c-8b36-4f76-b945-38eb561085c3","range":0,"rating":5,"reply":"Thank you for the kind review, Amy. We're glad our team was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2022-09-13T11:45:00","review":"Clean facilities and easy to use with helpful employees!","source":"Google","submissionTime":"2022-09-13T00:00:00","userName":"Amy A."},{"reviewId":"813b5d8e-0797-4bf8-960e-f64b61216667","range":0,"rating":5,"reply":"Hi Jeff, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is friendly and helpful. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-11-24T16:06:00","review":"I've rented a unit here for the past 6 months.  This business takes pride in their work, and it shows.  A clean, well-maintained facility.  Friendly, helpful staff.  Convenient, safe, and secure location.  Easy to rent a unit online.  It's hard to find excellent customer service in this day and age; keep up the good work!","source":"Google","submissionTime":"2022-08-29T00:00:00","userName":"Jeff G."},{"reviewId":"ebefe3fb-2835-4fbf-ba06-8991cec82050","range":0,"rating":5,"reply":"Thank you for the kind remarks, Dave! We're so happy to hear we have your recommendation! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-08-29T11:10:00","review":"Other than the front gate being mangled and damaged, I highly recommend, especially for DU parents who have out of state students who need storage.","source":"Google","submissionTime":"2022-08-28T00:00:00","userName":"Dave A."},{"reviewId":"d2738344-0a0c-488b-80f2-9b1e90df3212","range":0,"rating":5,"reply":"Thanks for the positive review, Ira! We are glad you had a great experience with Bennina. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  ","replyTime":"2022-08-24T13:03:00","review":"Spotless, well lit, Bennina was excellent very nuch about what I needed. No big push to upsell. Overall a pleasant experience","source":"Google","submissionTime":"2022-08-23T00:00:00","userName":"Ira M."},{"reviewId":"9f52cf8b-ebc1-4b4c-a275-1147b2172894","range":0,"rating":5,"reply":"Thank you for the kind words, Denisse! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage.\n","replyTime":"2022-07-25T17:30:00","review":"Great service, easy access to the facility, Very clean, any problem with them I was there for a little bit more that’s 2 years and was a great experience.","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Denisse G."},{"reviewId":"69cc44b0-4edd-4cf8-aaac-a1e8b2ec5333","range":0,"rating":5,"reply":"Thank you for the kind words, Daniel! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-07-28T12:13:00","review":"Service here was excellent! Easy access to elevators, dollie carts and parking for loading made moving large items very smooth. They even let my dog come into the building to get out of the heat :)\nI felt like the site was very secure and well monitored without being the least bit abrasive. The site is very large so keep in mind that peak days and hours can get pretty crowded.","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Daniel C."},{"reviewId":"7f192136-e418-4ce0-b8a5-bf67f2a80cdc","range":0,"rating":5,"reply":"Hi Allison, thanks so much for your review! We are thrilled to hear your experience was great. We prioritize providing clean and well-cared for facilities and are so glad to hear your experience reflects that. Don’t hesitate to stop by the office if you need anything. \n\n","replyTime":"2022-07-24T12:13:00","review":"Thank you for such a great experience.   Booking was easy.  Moving in and out was efficient.  Space was clean and well cared for!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"Allison W."},{"reviewId":"de2e1bd8-50c1-447e-9135-11e471db511b","range":0,"rating":5,"reply":"Thanks for recommending us, Laurie. We're committed to being your go-to stop for all your local storage needs! We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad our team has been extremely friendly and accommodating! As always, give us a call at 888-storage if you need anything.   \n","replyTime":"2022-06-02T11:51:00","review":"If you’re looking for a storage facility THIS is the place! I highly recommend the Extra Space Storage facility off E. Mexico Ave in Denver, CO. The building is newer and. ERY well maintained. They always have carts available for use and parking, though not plentiful, as always been available during our visits there. You need a code to get into the parking lot, to get into the building and to access the elevators. The hallways are well light and climate controlled. They use the cylinder type locks which I feel are more secure than the typical Master or circle locks one would typically see in use at a storage facility, and I’ve never seen any sketchy types loitering in the parking lot or inside the building. I have always felt safe at the location and feel like my property is secure there. Have never had any problems in that regard. But the biggest plus is the staff at this location! They are top notch A++ folks and have ALWAYS been extremely friendly AND accommodating! They don’t try to up-sell you on anything and made sure we rented an appropriate sized unit for our needs.  Covid threw us for a loop when the college suddenly shut down and they were amazing in helping us navigate that mess! As well they have been amazing allowing a PODS unit to be placed in the lot so we could unload the unit into the POD and get our stuff shipped out. These may sound like little things but when you’re trying to sort things out in Denver from your home in California it’s these little things that make ALL the difference! Kudos to the staff at E. Mexico in Denver! They’re wonderful!","source":"Google","submissionTime":"2022-06-01T00:00:00","userName":"Laurie C."},{"reviewId":"e848433d-5e95-4bea-b0e3-fad64073ccf8","range":0,"rating":1,"reply":"We're sorry to hear about your experience, M. It's very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (720) 437-9001 so that we can assist with your concern.\r\n","replyTime":"2022-05-14T20:55:00","review":"Edited per owner comment.\nI rented here for years, my property was damaged due to a pipe failing in the building. A 300 year old heirloom was destroyed by the water damage. The insurance company refused to cover replacement cost.\n\nThe insane late costs\nThe website will constantly lose your password. This will only happen after you setup auto-payment, which makes changing payment methods impossible, until the card expires. Then suddenly logins are available, and you can edit payments.\n\nThe high turnover rate of office staff has made it pointless to speak to on-site personnel.\n\nThis storage facility thrives being barely adequate with decent security in a high density, high traffic part of town. Had I not been in a major accident needing years of rehabilitation I would have moved after the water incident.","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"M J."},{"reviewId":"51407921-75fa-4c6f-8bc3-177482c2c7c6","range":0,"rating":5,"reply":"Thank you for the excellent rating, Patrick! We're happy Benina was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-04-21T13:29:00","review":"Benina was so very helpful. She is knowledgeable and friendly. I highly recommend the Extra Space on Mexico at S. Colorado Blvd","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"Patrick R."},{"reviewId":"93fcb8c8-2ec0-4271-b655-7ca3ec66a6af","range":0,"rating":5,"reply":"Thank you for the kind words, Bonnie. We're glad Benina was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2022-04-09T15:14:00","review":"Benina at this location is incredible! So helpful and thoughtful she took so much stress away during a multipart chaotic move!","source":"Google","submissionTime":"2022-04-09T00:00:00","userName":"Bonnie S."},{"reviewId":"73d8b65f-8f22-4b05-ad0e-06d52ea153dc","range":0,"rating":5,"reply":"Hi Chad Lee, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-04-05T12:58:00","review":"Extra Space Storage near Colorado Blvd and Mexico in Denver was a very good experience.  I have stored elsewhere before that may have been cheaper however the manager at Extra Space goes the EXTRA mile to help out and make things right. When there was a billing error it was made right with a credit for next month, and when i needed to end my lease due to an unexpected death she worked with me for a last minute vacate.  Super friendly and always has the customers back.  If I need storage in the future I will definitely return! Chad H.","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Chad L."},{"reviewId":"7ec74553-9094-40ff-b7f4-af8a5d49d6ae","range":0,"rating":5,"reply":"Thanks for the positive review, Jeffrey!  We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-03-18T13:51:00","review":"Clean, safe, modern, convenient, ...all the things you want in a storage space! Plus, the manager is one of the nicest persons you will ever meet and very very helpful!!","source":"Google","submissionTime":"2022-03-18T00:00:00","userName":"Jeffrey O."},{"reviewId":"1f6ba3c2-63ea-4b7b-ac53-b475058b714b","range":0,"rating":5,"reply":"Thanks for the great review, Todd! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Binina reflects that! Please call us at (720) 437-9001 if you have any questions!","replyTime":"2022-03-08T13:29:00","review":"Clean facility, great management.  Binina, property mgr at the 3888 E Mexico (Denver) was great to work with and very helpful in understanding my moving out situation and needs. She worked with me to create ideal, most cost effective moving out solution","source":"Google","submissionTime":"2022-03-08T00:00:00","userName":"Todd W."},{"reviewId":"fa6d669c-8c0f-4b18-a22b-9bf62980c21a","range":0,"rating":5,"reply":"Thank you for your kind words, Ashley. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-22T14:01:00","review":"Everyone was so nice and helped me with any questions I had. It was a super simple process and the facility was very secure.","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Ashley T."},{"reviewId":"f3a7e5f1-5162-4a8e-8f03-e431c49255a2","range":0,"rating":5,"reply":"Hi Landon, Thank you for the amazing review! We strive to be the best storage solution for you by welcoming you with great customer service and a clean facility!  Let us know if you need any future assistance by stopping by the office or calling us at 888-STORAGE!","replyTime":"2022-01-23T08:17:00","review":"Friendly people and clean/well kept storage units.","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Landon"},{"reviewId":"5e860815-4071-44c1-809c-b071bfecc6ad","range":0,"rating":5,"reply":"Thank you for your feedback, Amy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-01-20T17:34:00","review":"Extra Space Storage is a clean and secure facility with helpful and professional staff. What more could you ask for?!","source":"Google","submissionTime":"2022-01-20T00:00:00","userName":"Amy E."},{"reviewId":"983cee85-14de-4aaf-959f-360b7fcd1a57","range":0,"rating":5,"reply":"Thank you for the kind words, Rob. We're glad our team is friendly and beyond helpful. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-13T12:22:00","review":"Staff was exceptional, friendly and beyond helpful. Well maintained and very clean facility.","source":"Google","submissionTime":"2022-01-13T00:00:00","userName":"Rob T."},{"reviewId":"abbda179-dee1-4a0d-bae2-7e1f5b2a75c0","range":0,"rating":5,"reply":"Thank you, Eleanor! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-01-13T08:19:00","review":"Nothing but positive experiences here. Space is well lit and clean with plenty of handcarts to use. They contact you directly and consistently if there are any billing issues, which I really appreciated!","source":"Google","submissionTime":"2022-01-12T00:00:00","userName":"Eleanor K."},{"reviewId":"60af4b87-a7dc-4171-a4d8-5918def5819e","range":0,"rating":5,"reply":"Hi Gregg, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad April even called you personally just to give you heads up so you didn't get any late fees. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-01-11T09:32:00","review":"I love this place. It's always clean. Great neighborhood. April even called me personally just to give me heads up so I didn't get any late fees","source":"Google","submissionTime":"2022-01-11T00:00:00","userName":"Gregg H."},{"reviewId":"6aab5f2e-a9a8-4419-959f-429bf19a0439","range":0,"rating":4,"reply":"Thanks so much for being a loyal customer, Dominique! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions! \n\n","replyTime":"2022-01-09T10:40:00","review":"Very safe. Very clean. I stored my belongings for roughly 2.5 years in the same unit at this location and over the course of those 2.5 years my total bill doubled while nothing else about the facilities changed. Still the same slow elevators, still the same equipment only left out during office hours, still the same office/bathroom hours, and still the same horribly small parking lot which makes maneuvering around many cars with a uhaul (or any vehicle to be honest) extremely difficult.\n\nOf course the staff were friendly and provide excellent customer service. There once was a mix up with my unit number in which they thought my belongings were stolen (Turns out it was just an empty unit they were checking on and not my unit) but they called me immediately nevertheless to figure out a solution. I appreciated the honesty, professionalism, and promptness to find a solution even if it was just a mix up.","source":"Google","submissionTime":"2022-01-09T00:00:00","userName":"Dominique B."},{"reviewId":"a685f842-2085-40a2-83f0-51a1176cc9eb","range":0,"rating":5,"reply":"Hello, Brenda. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (720) 437-9001. ","replyTime":"2022-01-09T10:00:00","review":"Staff very helpful and courteous.","source":"Google","submissionTime":"2022-01-09T00:00:00","userName":"Brenda S."},{"reviewId":"45430198-5653-4edb-a3cf-c194b13c1efa","range":0,"rating":5,"reply":"Hi Xanayia, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.","replyTime":"2022-01-11T11:26:00","review":"Always so polite and willing to help out with whatever problem I'm dealing with. Top notch care of the cleanliness of the facility and delivering high quality service.","source":"Google","submissionTime":"2022-01-08T00:00:00","userName":"Xanayia, M."},{"reviewId":"f47c2855-febe-423c-88ed-0b08d0325c66","range":0,"rating":5,"reply":"Thank you for your feedback, T! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!","replyTime":"2022-01-06T18:05:00","review":"Great chain and facility: always clean, safe, and well-lit. The staff is very accommodating and welcoming and it’s very reassuring that they are so involved with their day to day checks.","source":"Google","submissionTime":"2022-01-06T00:00:00","userName":"T R."},{"reviewId":"95fab426-afe4-4de6-8733-8d8218e16b94","range":0,"rating":5,"reply":"Hi Laura. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina and April! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2022-01-08T10:51:00","review":"Absolutely Fantastic Customer Service! I have had 3 separate rental units here since 2018 and I have  watched Benina (Store Manager) & April (Asst. Store Manager ) go above & beyond for not only their customers, but for other locations when staffing was short. Despite all obstacles, these two have a fantastic attitude and provide realistic (and compassionate) expectations for their customers. I know I appreciate them, I can only  hope others are doing the same as well. They deserve it!!!","source":"Google","submissionTime":"2022-01-06T00:00:00","userName":"Laura H."},{"reviewId":"0b9b3a4a-80f1-45cb-b3bc-479428d4666a","range":0,"rating":5,"reply":"Thanks for the awesome review, Brittany! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.","replyTime":"2022-01-04T12:34:00","review":"One of the best storage places in Denver! Office staff is always friendly and accommodating. Faculties are very clean and I feel super safe coming at any hour- code to get into parking lot, for the doors, and elevator! Been here about two months and much better than the other big name storage facilities.","source":"Google","submissionTime":"2021-12-31T00:00:00","userName":"Brittany B."},{"reviewId":"cb8836af-855e-4046-9145-3b3c5b3204ad","range":0,"rating":5,"reply":"Hi Sandy, thank you for recommending us. We're glad our team was very helpful and explained everything in detail. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-12-27T12:27:00","review":"Very helpful employee, explained everything in detail.  Highly recommend.","source":"Google","submissionTime":"2021-12-27T00:00:00","userName":"Sandy M."},{"reviewId":"8dfe0195-9040-4094-ab2f-ac532f513c82","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Cynthia. We're committed to being your go-to stop for all your local storage needs! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-12-27T14:02:00","review":"Great place to store your goods.  Wonderfully nice staff and its very clean and organize.  I feel safe coming in and out of there.","source":"Google","submissionTime":"2021-12-27T00:00:00","userName":"Cynthia D."},{"reviewId":"fe0c9472-f201-44f5-8161-174bcc43d6e6","range":0,"rating":5,"reply":"Thank you so much for the great review! It means a lot to our team, Lily! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2021-12-23T14:02:00","review":"The two ladies staffing the front desk when I arrived were spectacular.  Both were knowledgeable and answered my questions off the top of their heads, showed me around and were even able to accomodate my odd storage requests.\nThe building itself is clean, nicely climate controlled and seems safe and secure.\nDefinitely happy to do business here.","source":"Google","submissionTime":"2021-12-23T00:00:00","userName":"Lily"},{"reviewId":"aebe61bd-26da-4f19-8da0-304937bc436b","range":0,"rating":5,"reply":"Thank you for the kind words, Haley! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!\n","replyTime":"2021-12-27T17:49:00","review":"Great people! Great service! Go above and beyond for customers. I’m very impressed","source":"Google","submissionTime":"2021-12-22T00:00:00","userName":"Haley G."},{"reviewId":"89543920-e00a-4d2b-9892-bddb566d76f9","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. It's great to hear that you have had a great experience with our facility and April! Thanks for being a loyal customer, Raechel! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2021-12-28T14:51:00","review":"I needed 2 storage units for 2 months before I opened my salon. I had large boxes shipped there over 2 months, including 4 pallets! These poor office ladies know me by name now. They have received nearly everything for me, contacted me when big shipments arrived, saed packages in office and alerted me they were there, and even brought some up to unit themselves. April goes above and beyond and is such a genuinely pleasant, helpful sweet woman!  The units are priced well, and the entire facility is very clean. Inside and outside the building. Also feels safe even when I've had to go late at night. Will recommend them to anyone needing a storage unit!","source":"Google","submissionTime":"2021-12-22T00:00:00","userName":"Raechel H."},{"reviewId":"31e1678b-a281-4c66-8730-8beef428c2dd","range":0,"rating":5,"reply":"Thanks for the review, Summer! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-12-15T10:16:00","review":"Really fast & efficient  place","source":"Google","submissionTime":"2021-12-15T00:00:00","userName":"summer b."},{"reviewId":"3c0bdd37-62c9-4e77-be32-c727cd55a7e6","range":0,"rating":5,"reply":"Thanks for the kind words, Kristi! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 437-9001 if you need anything.\r","replyTime":"2021-12-13T09:37:00","review":"I love this place! Couldn't have picked a better location. Super close to 25, very easy access, and always super clean and the stuff is highly professional! Would recommend to anyone","source":"Google","submissionTime":"2021-12-13T00:00:00","userName":"Kristi B."},{"reviewId":"5df12114-86a3-49d0-911b-96f2b887c00b","range":0,"rating":5,"reply":"Thank you for the kind words, Sara. We're glad April was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-12-13T13:57:00","review":"April helped me get into a bigger until and transfer my current lease to a new unit. Everything was completed on one phone call.","source":"Google","submissionTime":"2021-12-13T00:00:00","userName":"Sara W."},{"reviewId":"31d24cef-87de-42ea-8d48-7e1824ea5bf3","range":0,"rating":5,"reply":"Hi Alex, thank you for taking the time to leave us a rating. We know that our customers value clean facilities and helpful staff, so it's great to hear April was able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! As always, give us a call at 888-storage if you need anything. ","replyTime":"2021-12-14T14:46:00","review":"April was extremely helpful! Very clean facility, I would definitely recommend to anyone!","source":"Google","submissionTime":"2021-12-13T00:00:00","userName":"Alex W."},{"reviewId":"0453a6c2-8d82-41fc-a444-775ddeef97e0","range":0,"rating":5,"reply":"Thanks for the great review, A! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with April and Benina reflects that! Please call us at (720) 437-9001 if you have any questions!","replyTime":"2021-12-11T15:11:00","review":"April & Benina were sooo helpful, kind, & showed me the type hospitality I truly hope I show the rest of the world! The facility is super clean and secure. Honestly, I would hate to conduct business any other place! Thankful for the love I experienced would be a total understatement!!\nP.S. The candy is excellent! Lol!","source":"Google","submissionTime":"2021-12-11T00:00:00","userName":"A"},{"reviewId":"e7ab5641-1945-4eb0-9101-7e3a213ad823","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Corey! Your feedback means a lot to our team. We really appreciate the recommendation as well as the 5-star review! Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-10T08:10:00","review":"Haven't moved my stuff into the storage unit yet, but the gentleman who works the front desk is one of the nicest people on the planet. 10 out of 10 recommend just to have a conversation with him. Update 12-9-2021: been here for a little over a year and very happy with their customer service. 10 out of 10 recommend!","source":"Google","submissionTime":"2021-12-09T00:00:00","userName":"Corey C."},{"reviewId":"ca553b80-b715-452d-bf1d-f36579ca2aa0","range":0,"rating":5,"reply":"Thank you for the kind words, Sabine. We're glad Benina was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-12-09T18:44:00","review":"Benina is the best. She and her team helped us out in every way possible. We will be back. Highly recommend this storage facility. Great customer service.","source":"Google","submissionTime":"2021-12-09T00:00:00","userName":"Sabine L."},{"reviewId":"3783a5db-2d98-405d-8696-38a132d43747","range":0,"rating":5,"reply":"Thanks for the positive review, Branden!  We work hard to keep our facilities safe and clean for our customers. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2021-12-06T18:24:00","review":"Very polite and helpful staff. The building itself is very clean and safe. This place is not cheap but it is definitely worth the price no question.","source":"Google","submissionTime":"2021-12-06T00:00:00","userName":"Branden V."},{"reviewId":"96cd7701-e81c-42a3-a6c7-1473754dc7c9","range":0,"rating":5,"reply":"Risa, thank you for leaving us a review. We are glad our team has been friendly and helpful during your move-in. We are glad you were given a tour of the property as well to familiarize yourself with the facility. As always, give us a call at 888-STORAGE if you need anything.","replyTime":"2021-12-06T17:54:00","review":"Friendly, helpful check in and tour of facility. Received support locating storage space. Confirmed account is set up and active prior to leaving. Awesome experience!","source":"Google","submissionTime":"2021-12-06T00:00:00","userName":"Risa V."},{"reviewId":"87aae584-65c7-44e5-8aa4-8b49c96e6de7","range":0,"rating":5,"reply":"Thank you for your feedback, Olivia! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-11-14T08:00:00","review":"Clean and safe space for our extra items. Always friendly staff!","source":"Google","submissionTime":"2021-12-04T00:00:00","userName":"Olivia C."},{"reviewId":"d3366b27-3bc7-4fef-baa6-216ece729ed9","range":0,"rating":5,"reply":"Hi Lionel, thanks so much for your review! We are thrilled to hear your experience was the best. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-12-02T10:45:00","review":"The facility is top-notch and the people are the best experience I ever had working with a storage facility.","source":"Google","submissionTime":"2021-12-02T00:00:00","userName":"Lionel R."},{"reviewId":"0c3dbe68-6e48-4108-a9b1-9af0702310d8","range":0,"rating":4,"reply":"Thank you for choosing Extra Space Storage, Russ! We want to thank you for taking the time to provide your feedback. We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations. Your suggestions will be reviewed internally so we can work on improving your experience! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2021-11-30T13:30:00","review":"Slowest elevator in history. When movers are on the clock one can literally see the dollar signs slip into the ether from the pocketbook. Only used for 4 months or so, and the facility is great. Clean. Cavernous. Prices were raised during that time. Seemed expensive for a 10x18 indoor garage.\n\nWhen moving a large amount of items the security measures are bothersome but I understand they are needed. A code to enter the gate. A code to enter the lobby. A code to call the elevator. One cannot prop open the doors as signage dictates it makes them inoperable.\n\nWhen moving say, a 2 bedroom apartment, the fingers become raw with inputting the code so much and the slow elevator adds an hour at least to the time of the move. In desperate times of great need would I use them again.\n\nIt's a beautiful building. It stores belongings wonderfully. Different staff interactions ranged from friendly to disinterested to so oddly busy.","source":"Google","submissionTime":"2021-11-29T00:00:00","userName":"Russ D."},{"reviewId":"19436239-3434-4434-9ec7-a66cd0d4c428","range":0,"rating":5,"reply":"Thank you for your kind words, Marcelle. Security is our top priority and we appreciate that you have trusted us with your belongings! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-11-24T14:12:00","review":"This place is very big, with a lot of security measures to make sure that your belongings are safe and secure. I should have came here sooner! ??????","source":"Google","submissionTime":"2021-11-23T00:00:00","userName":"Marcelle S."},{"reviewId":"2025e794-7576-4e9b-987b-7170e1204aff","range":0,"rating":5,"reply":"Hello, Kerri. Thank you for the review. We're so glad Bonita could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-11-19T16:27:00","review":"Bonita was fantastic!  She was able to get us exactly what we needed!  Thank you Bonita!","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"Kerri M."},{"reviewId":"af87d3c0-0797-4dbe-8f8e-69605788b4ad","range":0,"rating":5,"reply":"Hi Michael Mono'atomik, thank you for your review. We're glad Bonita went above and beyond to make sure you and your wide were comfortable with your move. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-11-11T14:31:00","review":"The manager Bonita went above and beyond to make sure my wife and I were comfortable with our move. Excellent customer service , the kind you really don't find anymore. Thank you again miss Bonita.","source":"Google","submissionTime":"2021-11-11T00:00:00","userName":"Michael M."},{"reviewId":"9d801fc8-3133-4a56-9e58-d636c96faee6","range":0,"rating":5,"reply":"Hi Raechel, thanks for the awesome review! We are glad Benina was friendly and helpful and that she showed you around the property. We love having you as a customer. Give us a call at 888-storage or stop by the office if you need anything!","replyTime":"2021-11-12T09:59:00","review":"Benina couldn’t be friendlier or more helpful. From time we spoke on phone to explaining the lease and showing me around.","source":"Google","submissionTime":"2021-11-05T00:00:00","userName":"Raechel H."},{"reviewId":"a18fe58d-bc25-4706-8e20-d96ed6ff8852","range":0,"rating":5,"reply":"Thanks for the kind words, Vikki! We're glad Benita provided good customer service. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (720) 437-9001 if you need anything.\n","replyTime":"2021-11-04T09:07:00","review":"The customer service provided by Extra Space Storage has been exceptional. The office manager, Benita has especially good customer service. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2021-11-03T00:00:00","userName":"Vikki S."},{"reviewId":"b7391bc9-d14a-41a4-aced-e7b679dab60b","range":0,"rating":5,"reply":"Hi Emily, thank you for recommending us. We're glad our team is incredibly helpful and informative. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-11-02T13:09:00","review":"The staff is incredibly helpful and informative, Benina in particular. Definitely recommend!","source":"Google","submissionTime":"2021-11-02T00:00:00","userName":"Emily H."},{"reviewId":"0b4c74af-b53a-4d74-a822-fc63c0273277","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great place to rent.  Front desk lay was exceptionally friendly.  We recommended.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"david a."},{"reviewId":"7fd3a6a6-2e2f-4beb-95e4-e0c60dedd742","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great staff, location and price","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Chris D."},{"reviewId":"39bbc637-0313-4657-8eaf-d482452ff2c5","range":0,"rating":5,"reply":"Hi Kenny, thank you for your review. We're glad our team has always been helpful and friendly! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-10-30T13:12:00","review":"Held my stuff for 2 and a half years and has always been helpful and friendly!","source":"Google","submissionTime":"2021-10-29T00:00:00","userName":"Kenny G."},{"reviewId":"1281ea05-479f-4ad7-a764-6b73a9f627b9","range":0,"rating":5,"reply":"Thank you for the review, Bobby! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-10-26T15:50:00","review":"Staff is amazing!","source":"Google","submissionTime":"2021-10-25T00:00:00","userName":"Bobby Q."},{"reviewId":"0e097734-0d7f-42bc-859a-065fc83fb364","range":0,"rating":5,"reply":"Hi Shandi Leigh, thanks so much for your review! We are thrilled to hear your experience with Benina was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n","replyTime":"2021-03-11T18:07:00","review":"I am very satisfied with my experience with Extra Space Storage! So helpful and so polite!!!!! Very Happy ?? Benina at Extra Space is absolutely wonderful !!! Ive never had or experienced this kind of customer service in a very long time! Thank you!!!","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"Shandi L."},{"reviewId":"d8d61c46-94bb-4306-948e-2b965967fa07","range":0,"rating":5,"reply":"Wow, thank you for the 5-star rating Rudy! We are grateful for customers like you. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-10-14T16:35:00","review":"Grate personal that works there . Friendly  and super helpful","source":"Google","submissionTime":"2021-10-19T00:00:00","userName":"Rudy S."},{"reviewId":"2f3d6f01-8224-4008-803f-fc37e40500c6","range":0,"rating":3,"reply":"Thank you for choosing Extra Space Storage, Michael! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience in the future. Give us a call at 888-storage f you need anything in the meantime.","replyTime":"2021-10-16T09:50:00","review":"Amazing customer service...wildly inefficient elevator system for the upper deck storage and far too miniscule a working lot for office visitors let alone the multitude of joe-shmoe rented moving trucks trying to maneuver without endangering lives or property. Also...for gosh sake the trash clearly needs to be opened during the day even if the location states otherwise. As it is now people just pile things by where the dumpster doors should be but aren't. And the poor attendance have to go out two or three times a day to collect the growing mountain of boxes and refuse left over from people's packing.","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Michael .."},{"reviewId":"96a0ebe5-0df4-456b-8a62-665913a76e80","range":0,"rating":5,"reply":"Hi Mary, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Benina! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-10-15T11:48:00","review":"Benina was knowledgeable and so very helpful!  We appreciated her professionalism","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Mary P."},{"reviewId":"b6e0df77-d1e5-40e1-a173-20940296d05e","range":0,"rating":5,"reply":"Carley, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're glad our manager showed you the facility, walked you through the paperwork, and was knowledgeable. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-09-28T17:06:00","review":"The monthly price and the location were perfect for me. The manager who showed me the facility and walked me through the paperwork was knowledgeable and friendly.","source":"Google","submissionTime":"2021-09-28T00:00:00","userName":"Carley C."},{"reviewId":"4bdd0c39-f6bf-427f-b818-6fd57c58eb80","range":0,"rating":5,"reply":"Hi Susan, thank you for recommending us. We're glad our manager was extremely helpful, funny, and easy to work with. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-27T13:59:00","review":"The managing agent at the ExtraSpace Storage location on E. Mexico Ave., in Denver was extremely helpful, funny, and easy to work with. She had me set up in no time. We have used ExtraSpace in Tampa, and the E. Mexico location in Denver has the same level of sparkling cleanliness, security, and helpful staff. I highly recommend ExtraSpace!","source":"Google","submissionTime":"2021-09-27T00:00:00","userName":"Susan H."},{"reviewId":"96a9af2c-3e3f-4365-b5dc-c12a5575fa73","range":0,"rating":5,"reply":"Thank you for the kind words, Martin. We're glad Dianna is very friendly, outgoing, and knowledgeable! Providing renters with clean and secure facilities is our top priority. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-09-13T10:45:00","review":"So I usually don't write reviews but Dianna is awesome!  Very friendly , outgoing, and knowledgeable! I've been there a couple months now and she still treats me just like a new customer.  Very well ran facility very clean, safe feeling storage. Couldn't be more happier in my storage renting experience thank you very much Dianna!","source":"Google","submissionTime":"2021-09-12T00:00:00","userName":"Martin D."},{"reviewId":"0d261626-1006-43c2-80d1-e124ba864096","range":0,"rating":5,"reply":"Hi Vader, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!","replyTime":"2021-09-09T13:17:00","review":"Very clean and we'll kept facility not to busy but could be better in pricing.","source":"Google","submissionTime":"2021-09-09T00:00:00","userName":"Vader M."},{"reviewId":"4f177f59-38a8-4b67-85cc-fb1badcfb7fd","range":0,"rating":5,"reply":"Thank you so much for the great review! It means a lot to our team, Sid. We are thrilled you had a great experience with Joel. Stop by our office if you need anything in the future!\n","replyTime":"2021-09-09T16:58:00","review":"Joel is a cool guy that will help you get into you storage space fast and easy!","source":"Google","submissionTime":"2021-09-09T00:00:00","userName":"Sid B."},{"reviewId":"aa761e58-6c20-41aa-8ee5-1a6c9d000922","range":0,"rating":5,"reply":"Hi Caroline. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Diana! We're always here to help at 888-storage if you have any questions or need assistance with your rental.\n","replyTime":"2021-09-09T18:45:00","review":"Diana D. Went above and beyond to assist me with my problem. She was kind, friendly, resourceful, understanding and overall wonderful. She absolutely went out of her way to make sure I was assisted to the best of Extra Storage’s ability and I cannot thank her enough. A very crucial employee to your team! Thank you Diana!!","source":"Google","submissionTime":"2021-09-08T00:00:00","userName":"Caroline G."},{"reviewId":"cdcd1ae6-7f97-4e31-8e05-935444dc106c","range":0,"rating":5,"reply":"Hi Dr., thank you for your review! We're so happy to hear that Diana was extremely helpful. Please call 888-STORAGE if you have any questions.","replyTime":"2020-09-20T13:38:00","review":"The newer Manger is fantastic. Diana has been extremely helpful.","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"Dr. J."},{"reviewId":"8267255b-f5c2-4d20-a8b4-ce1e997a6e68","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Justin was helpful with all of our needs. Our experience was amazing!","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"Prime A."},{"reviewId":"3c260eb7-6b30-4419-bce8-859ab4b25514","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Had my belongings here over a year and never had a single issue. Great staff with a modern and secure facility","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"TJ B."},{"reviewId":"14290879-f14e-492e-98a5-1d3960b0260a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Coly! We're so happy to hear Diana was able to make your rental process easy and quick! Give us a call at (720) 437-9001 if you need any future assistance.","replyTime":"2021-08-31T12:50:00","review":"Diana was lovely on the phone. She made renting from far away very easy and quick!","source":"Google","submissionTime":"2021-08-02T00:00:00","userName":"coly a."},{"reviewId":"65474f4b-c9df-4c13-b3a4-7393c1cab7b7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Really easy reservation process and super friendly + helpful customer service/ support.\n\nThe customer support agent was incredibly helpful with selecting a unit based on my items, and the current deals within the company. (Actively wanted to help me save money by pointing out the available deals) Was able to get a 10 x 10 for much cheaper than a majority of the other companies in the area.\n\n10/10 experience. Will certainly be coming back!","source":"Google","submissionTime":"2021-07-27T00:00:00","userName":"Alan A."},{"reviewId":"74bc466a-3502-4ad8-a531-201f85e8de51","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Clean and they had dolly's ready for us to use.  Thank you!","source":"Google","submissionTime":"2021-07-13T00:00:00","userName":"Joan W."},{"reviewId":"fcf98fc7-73b1-4e95-b89b-c4e8534ac01a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very good","source":"Google","submissionTime":"2021-06-10T00:00:00","userName":"Daniel M."},{"reviewId":"af4fd860-e1c5-4d61-95b2-ece81a030b9d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"If you need a storage partner, call Serena at this Extra Space facility.  She's one of the most helpful people I've ever worked with.  I started talking to her in late March about my upcoming needs, she kept me top of mind, and actually reached out to me on a Sunday in late May to let me know she had only one 5x5 unit (size I needed) left for the time period I needed it for.  I took it....and so should you!  CALL SERENA!","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"P.F.C. J."},{"reviewId":"0de34906-8a93-48f7-b76d-a55061a8cfe3","range":0,"rating":5,"reply":"Thank you for the review, Guy! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-05T12:12:00","review":"very kind staff","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"guy f."},{"reviewId":"2d7749d7-6d65-40ce-8770-15fec289e593","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Easy move out!","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"Ashleigh D."},{"reviewId":"e7445016-4760-402a-97e7-9d34a2094516","range":0,"rating":5,"reply":"Thank you for the kind words, Liz. We're glad Syriena showed you where the unit was, was very friendly, and prompt. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-06-06T10:27:00","review":"Syriena was amazing. She met us and show us where unit was. Very friendly. Prompt. Thank you","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"liz E."},{"reviewId":"e4aa5afd-2290-48b3-a4f5-cbd2746778e4","range":0,"rating":5,"reply":"Thank you for the kind words, Martin. We're glad Serena was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-06-04T13:05:00","review":"Serena was so helpful and friendly. Best storage unit facility we have used.","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Martin B."},{"reviewId":"4b26d820-a0df-431c-9474-f75e0191a835","range":0,"rating":5,"reply":"Thank you for the kind words, Izzie. We're glad Syriena was extremely helpful. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-06-02T17:29:00","review":"Syriena was amazing! So kind and excellent service. She was extremely helpful. Thank you to her and extra space storage for a swift and easy process. :)","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"Izzie S."},{"reviewId":"4782cc09-6416-414b-9d2a-79e7dfa3cebb","range":0,"rating":5,"reply":"Thank you for the kind words, Kelly! We're committed to providing excellent customer service. We're glad our team was super helpful and resolved your issue quickly! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-05-26T14:47:00","review":"Excellent customer service! Super helpful and resolved my issue quickly!","source":"Google","submissionTime":"2021-05-26T00:00:00","userName":"Kelly M."},{"reviewId":"a49d04d4-a962-4213-9238-7619c6101283","range":0,"rating":5,"reply":"Thanks for the review, Zach! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-31T08:40:00","review":"Great!","source":"Google","submissionTime":"2021-05-25T00:00:00","userName":"Zach"},{"reviewId":"2a8879dc-9342-44cb-b81e-c87e4227de9f","range":0,"rating":5,"reply":"Thank you for the kind words, Victor. We're glad Serena was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-05-31T10:17:00","review":"Fantastic customer service and Serena was beyond helpful and couldn't have been nicer.I highly recommended to anyone in need of storage.","source":"Google","submissionTime":"2021-05-25T00:00:00","userName":"Victor T."},{"reviewId":"4ac9590c-ad68-4e03-b16e-0520a18d5ee2","range":0,"rating":5,"reply":"Thanks for the positive review, Jt! We are glad you had a great experience with Serena. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-05-31T10:19:00","review":"Serena is the Best !!!! This place is always nice and clean and super friendly,  would highly recommend.","source":"Google","submissionTime":"2021-05-25T00:00:00","userName":"JT W."},{"reviewId":"833d2cdc-8e50-4a52-8583-d63e893ab678","range":0,"rating":5,"reply":"Thank you for the review, Jane Baker! We pride ourselves on having a friendly, accommodating staff and are so happy Syriena was able to assist you! We are happy to help with any storage needs at 888-storage.","replyTime":"2021-05-30T14:46:00","review":"Syriena is So professional and helpful! She definitely makes me want to go with this company! What a cheerful sweet personality! ??????","source":"Google","submissionTime":"2021-05-24T00:00:00","userName":"Jane B."},{"reviewId":"ce6005fd-e6cb-44cf-bab2-ccf8f3ca81ba","range":0,"rating":5,"reply":"Thanks, Kaitlin. We are thrilled you had a great experience with Extra Space Storage. We are happy to help with any storage needs at 888-storage!","replyTime":"2021-05-30T14:43:00","review":"Great facilities! Always clean, easy access to the units. Friendly staff!","source":"Google","submissionTime":"2021-05-24T00:00:00","userName":"Kaitlin M."},{"reviewId":"dcab1bea-f1fa-4158-910d-b0acc7ccd9d0","range":0,"rating":5,"reply":"Hello, Timothy. Thank you for the review. We're so glad Syriena could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-05-30T10:01:00","review":"Syrians is awesome.  Kind, understanding and professional she has been wonderful to work with at this location.","source":"Google","submissionTime":"2021-05-24T00:00:00","userName":"Timothy M."},{"reviewId":"3169c076-4bf1-4b32-b2da-eb6a05aaf63d","range":0,"rating":4,"reply":"Hi Michelle, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriena reflects that. Thanks for recommending Extra Space Storage and don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-23T07:56:00","review":"Very clean facility and Syriena is very friendly, helpful and professional ??  I recommend this storage facility to anyone!","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Michelle B."},{"reviewId":"ec84cdd8-c093-49ca-bcd2-05ca194ea24e","range":0,"rating":4,"reply":"Hi Rob, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriena reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-27T11:52:00","review":"Great experience. Easily accessible and clean. Customer service was great.  Syriena is awesome!","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Rob B."},{"reviewId":"705a7831-f9d2-45b2-b3a3-6f25d10972db","range":0,"rating":5,"reply":"Hi Alexis Leigh, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Syriena! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-19T10:04:00","review":"Syriena was fantastic and so kind. I appreciated how knowledgeable and helpful she was.","source":"Google","submissionTime":"2021-05-16T00:00:00","userName":"Alexis L."},{"reviewId":"388d608c-7054-4b71-a5d2-8c022a6be590","range":0,"rating":5,"reply":"Thanks for the positive review, Awesomeblueone! We are glad you had a great experience with Syriena. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-05-19T10:07:00","review":"Syriena’s service was incredible, amazing facility","source":"Google","submissionTime":"2021-05-16T00:00:00","userName":"awesomeblueone"},{"reviewId":"7bf4abd2-fd3b-4a65-a594-ae1eb7ca6f25","range":0,"rating":5,"reply":"Thank you for your feedback, Alec! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-19T10:05:00","review":"Walls are very stable. Bathrooms work well. I am a satisfied customer.","source":"Google","submissionTime":"2021-05-16T00:00:00","userName":"Alec T."},{"reviewId":"8caaab9e-e015-4bd2-8ebe-003eaf197326","range":0,"rating":5,"reply":"Hi, Josh! Thanks for the positive review, it means a lot to our team. Please call (720) 437-9001 if you have any questions about your rental. ","replyTime":"2021-05-19T10:05:00","review":"Dey aight","source":"Google","submissionTime":"2021-05-16T00:00:00","userName":"Josh L."},{"reviewId":"3748cbd5-46e6-4ee2-9e2d-93c528aa091c","range":0,"rating":5,"reply":"Thanks for leaving a positive rating, Luke! It means so much to our team. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-19T10:06:00","review":"Very nice","source":"Google","submissionTime":"2021-05-16T00:00:00","userName":"Luke P."},{"reviewId":"97ccd9ce-515b-4f39-85ff-d6b75c59d330","range":0,"rating":5,"reply":"Thanks, Conota! We are so happy to hear that Krissy and the rest of our team could accommodate you and complete your rental process within 20 minutes! Thank you so much for choosing Extra Space Storage!\n","replyTime":"2019-08-16T18:52:00","review":"Anytime I need storage whether for a short or long period I always come to Extra Space storage. Syriena - the store manger - was both courteous and professional. My documents were signed on a monitor and the process took no time at all. She even was able to get a month free.","source":"Google","submissionTime":"2021-05-05T00:00:00","userName":"Conota B."},{"reviewId":"2489fd7a-d2ac-4e01-bf75-9e9c0ed14b77","range":0,"rating":5,"reply":"Hi Willy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriena reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-05-08T08:19:00","review":"Clean and Syriena was very helpful and patient!","source":"Google","submissionTime":"2021-05-05T00:00:00","userName":"Willy W."},{"reviewId":"4511d138-eb92-4275-aaeb-3ee1a362dfba","range":0,"rating":5,"reply":"Thank you for the kind words, Julia. We're glad Ariana was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2021-04-03T08:23:00","review":"Ariana was so helpful","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Julia T."},{"reviewId":"fddd7ffa-fdd7-4e8d-93d8-081f2a18db90","range":0,"rating":5,"reply":"Thanks for the positive review, Mark! We are glad you had a great experience with Brent. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-28T12:34:00","review":"Brent rocks.  He helped me out of a Debacle.  Good customer service and great price.","source":"Google","submissionTime":"2021-03-22T00:00:00","userName":"Mark L."},{"reviewId":"21efb8a7-08b7-440c-9ccf-53a1ae55c60a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Awesome location.","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Sabrina L."},{"reviewId":"7bc58f03-3d68-406d-ae99-80c31961dbd6","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Wonderful service, quick and easy. Very nice facility and clean!","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Ashleigh D."},{"reviewId":"536b8391-9593-4b1e-b0d0-8d8954a59f00","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great service. Clean facility. Would recommend.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Daniel A."},{"reviewId":"3319111a-f801-4593-b5d1-11602f088f91","range":0,"rating":5,"reply":"Thank you for the kind words, Thefit! We're glad Syriena took care of all your needs, was patient, and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-01-31T14:04:00","review":"Amazing location and Customer Service!! Definitely  recommend Syriena when you go in! Took care of all my needs and was so patient and helpful. Thank you.","source":"Google","submissionTime":"2021-03-02T00:00:00","userName":"TheFit S."},{"reviewId":"6263d389-e955-4ba4-bd02-ce137f73bde2","range":0,"rating":5,"reply":"Thanks for the positive review, Matthew!  We work hard to keep our facilities safe and clean for our customers. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-03-01T14:36:00","review":"Customer service was awesome! Clean and safe facility! Would definitely recommend to anyone needing a storage unit.","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"Matthew D."},{"reviewId":"1838210e-0383-4a72-a74e-1e0eb06393a2","range":0,"rating":5,"reply":"Kaitlin, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you need anything in the future, feel free to stop by or call us at 888-storage!\n","replyTime":"2021-02-23T16:08:00","review":"The girls at the front are so helpful. We needed a second unit last minute and wanted it close to our current one. The process was so quick and easy and they helped me out immensely.","source":"Google","submissionTime":"2021-02-23T00:00:00","userName":"Kaitlin M."},{"reviewId":"2bed41c0-07cb-43f8-a0ec-3686384798a6","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Sara! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-02-24T15:41:00","review":"Wonderful facility. Have been here for quite a few months and I have no complaints. Syriena is just wonderful to work with. I will continue to use this Extra Space storage as long as she's here!","source":"Google","submissionTime":"2021-02-18T00:00:00","userName":"Sara C."},{"reviewId":"c748f314-4a46-4112-a10c-582c852d2dc1","range":0,"rating":5,"reply":"Hi Oscar, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriana and Arianna reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-24T14:29:00","review":"Syriana and Arianna are just wonderful and so helpful. The facility is always so clean and you're met with a smile.","source":"Google","submissionTime":"2021-02-18T00:00:00","userName":"Oscar A."},{"reviewId":"8d7c5e3a-d5a9-4c0f-96c3-226b3de0a2cb","range":0,"rating":4,"reply":"Hi Luke, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.","replyTime":"2020-09-22T08:30:00","review":"Super clean facility and helpful, quick, and attentive staff. Will recommend.","source":"Google","submissionTime":"2021-02-17T00:00:00","userName":"Luke P."},{"reviewId":"4ea66d19-d296-40b4-8cea-01ee61745119","range":0,"rating":4,"reply":"Thank you for the kind words, Thefit! We're committed to providing excellent customer service. We're glad Syriena took care of all your needs, was patient, and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-01-31T14:04:00","review":"Amazing location and Customer Service!! Definitely  recommend Syriena when you go in! Took care of all my needs and was so patient and helpful. Thank you.","source":"Google","submissionTime":"2021-02-15T00:00:00","userName":"TheFit S."},{"reviewId":"131f3979-cfa6-4a97-bfb3-59d93ddf9126","range":0,"rating":5,"reply":"Hello, Linda. Thank you for the review. We're so glad Syriena could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-02-12T18:03:00","review":"Syriena is an amazing. She remembers my name only we met once. Great customer service.","source":"Google","submissionTime":"2021-02-11T00:00:00","userName":"Linda E."},{"reviewId":"b27f6a18-0bcb-4b9e-918c-b27e7ba9efb2","range":0,"rating":5,"reply":"Hi Rob, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriena reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-27T11:52:00","review":"Great experience. Easily accessible and clean. Customer service was great.  Syriena is awesome!","source":"Google","submissionTime":"2021-01-26T00:00:00","userName":"Rob B."},{"reviewId":"c7dbe96d-f92b-4c3f-8bc9-834643f439ac","range":0,"rating":5,"reply":"Hi Betsy, thank you for your review. We're glad our team was able to help! We're glad you chose Extra Space! Stop by the office if you need anything. \n","replyTime":"2021-01-26T13:56:00","review":"Easily accessible.  Great help from the office. Glad I found them.","source":"Google","submissionTime":"2021-01-25T00:00:00","userName":"Betsy T."},{"reviewId":"9daee286-5939-4b0e-8162-0ce31549e8eb","range":0,"rating":5,"reply":"Thank you for the kind words, Joseph! We're committed to providing excellent customer service. Stop by the office if you need anything. \n","replyTime":"2021-01-05T10:28:00","review":"Great customer service.","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Joseph H."},{"reviewId":"a02df56d-313f-4e5e-ab0c-16c26a1afdac","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient and clean storage solution in your neighborhood. Don't hesitate to reach out at 888-STORAGE if you need anything, Tamara! ","replyTime":"2020-12-28T07:35:00","review":"Clean. Very nice staff. Convenient location makes it easy to swing by any time.","source":"Google","submissionTime":"2020-12-27T00:00:00","userName":"Tamara B."},{"reviewId":"4b4ac098-93ec-435e-a8fa-43d126a2db41","range":0,"rating":5,"reply":"Kirsten, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything. ","replyTime":"2020-12-22T08:25:00","review":"Love this place! Easy access and very affordable rates, clean facilities and amazing staff who are super helpful! Always easy to come in and get my account updated changed..","source":"Google","submissionTime":"2020-12-21T00:00:00","userName":"Kirsten O."},{"reviewId":"3c335bf1-ea33-405e-92ff-e29d403308f3","range":0,"rating":5,"reply":"Thank you for the excellent rating, Morgan! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-12-19T08:51:00","review":"Great easy process!","source":"Google","submissionTime":"2020-12-18T00:00:00","userName":"Morgan W."},{"reviewId":"c2bb3bec-d64f-43cf-9790-7c9d6fe087a4","range":0,"rating":5,"reply":"Ricky, thank you for the 5-star review! Happy Holidays! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-12-16T09:28:00","review":"Happy holidays","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"Ricky Z."},{"reviewId":"0a3c1d13-d310-4149-a060-998ae3e5228e","range":0,"rating":5,"reply":"Thank you for your feedback, Erik! Providing renters with clean and secure facilities is our top priority. We're glad Joshua was very helpful. We're committed to providing excellent customer service. Stop by the office if you need anything. ","replyTime":"2020-12-13T13:02:00","review":"Great storage facility, clean and secure.  Joshua was very helpful when I had to make several trips between my truck and unit.  Excellent customer service!","source":"Google","submissionTime":"2020-12-13T00:00:00","userName":"Erik H."},{"reviewId":"ea932679-b749-4ed6-8863-b7c0a1163b45","range":0,"rating":5,"reply":"Thank you for the kind words, Jozlin. We're glad Josh helped fulfill your needs! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2020-12-13T11:48:00","review":"Josh was amazing and I thoroughly enjoyed working with him to help fulfill my needs!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Jozlin B."},{"reviewId":"4d2aa73b-89b7-4956-9a81-6a1115b4fc37","range":0,"rating":5,"reply":"Thank you for the review, Janice! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-12-09T17:21:00","review":"This was very accomodating and quick.I needed a storage that day and josh had it done within an hour.I reccomend this place no doubt!","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Janice S."},{"reviewId":"969a3e56-4366-4d3a-8517-00a2b01cf611","range":0,"rating":5,"reply":"Hi Miles, thanks so much for your review! We are thrilled to hear your experience with Krissy was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!","replyTime":"2019-10-17T16:50:00","review":"Josh was great, stay to finish was about 10 minutes!","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Miles A."},{"reviewId":"a42a0ead-78ef-432e-bc15-ca30f4d71965","range":0,"rating":5,"reply":"Hi Stacy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Josh. Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-08T14:55:00","review":"Josh was amazing!  Very friendly and helpful!  Very clean facility with a fabulous location!","source":"Google","submissionTime":"2020-12-08T00:00:00","userName":"Stacy H."},{"reviewId":"fc787b6b-9798-47cf-a25d-987bec5a0da7","range":0,"rating":4,"reply":"Thank you for the kind words, Sarah! We're committed to providing excellent customer service. We're so happy to hear that your experience with the covenience and cleanliness of the facility has been positive! Stop by the office if you need anything. \n","replyTime":"2020-12-05T09:16:00","review":"Have rented here multiple times in the past. I’ve always been impressed with the customer service and cleanliness of the location. This time, customer service was still great but parking lot had some trash and boxes and the elevators look like they need to be vacuumed. Very convenient location.Their specials are great.","source":"Google","submissionTime":"2020-12-04T00:00:00","userName":"Sarah K."},{"reviewId":"4a65319e-b875-41ad-9d5e-748584e153a8","range":0,"rating":5,"reply":"Thank you for the kind words, Beverly. We're glad our team went above and beyond to make sure that your needs were met and your stuff is safe!  Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2020-12-01T08:41:00","review":"Definitely choose Extra Space Storage! Joshua and the rest of the staff are amazing! They went above and beyond to make sure that my needs were met and my stuff is safe! Thank you!!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Beverly C."},{"reviewId":"36183103-28dd-4a78-9796-9566ef5580c2","range":0,"rating":5,"reply":"Hi Dusty, thank you for your review. We're glad Josh was able to help! Stop by the office if you need anything. \n","replyTime":"2020-12-01T08:43:00","review":"Thanks Josh for your help.your company should be happy to have you on their team.","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Dusty M."},{"reviewId":"aee7b1d3-98f9-419c-b1e8-de7c16abaa6a","range":0,"rating":5,"reply":"Thank you for the kind words, Hope. We're glad Josh fulfilled your needs. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2020-12-01T10:51:00","review":"Josh was awesome and I enjoyed working with him to help fulfill my needs!!!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Hope B."},{"reviewId":"e85575ca-4b77-4f9d-9f59-660fe986a90e","range":0,"rating":5,"reply":"Hi John, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience with Josh. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2020-12-01T13:08:00","review":"Josh was very polite and professional! A true diamond in the rough! I enjoyed working with him!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"John L."},{"reviewId":"a1c5b2ea-25eb-4f31-a71e-27559460923b","range":0,"rating":5,"reply":"Hi Kimberly, we're glad our team was able to help! Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-01T13:26:00","review":"I love this place!! Josh has been incredible - I have 2 units and am in and out weekly for my business. The staff is always helpful, the facility is clean & my belongings are safe!! I would highly recommend this storage place!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Kimberly D."},{"reviewId":"266be67f-f27d-49d5-a147-17a72a9411d3","range":0,"rating":5,"reply":"Thank you for the excellent rating, Eve! We're happy we were able to provide a smooth rental experience. We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-12-01T14:08:00","review":"We’ve had a very easy and satisfactory experience! They were helpful getting us set up, and now as we approach the move out, they have been very accommodating. They have made the process easier than expected and provided detailed information to help with the process. Would recommend!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Eve F."},{"reviewId":"32128046-c7a8-4634-a961-ec5849b2700a","range":0,"rating":5,"reply":"Hi Michelle, thank you for taking the time to share your experience with us. We're committed to providing excellent customer service. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-12-01T14:15:00","review":"I am always impressed with the customer service at this facility. They're always friendly and committed to providing the best service. The facility is always clean.  I highly recommend this storage facility!","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Michelle B."},{"reviewId":"0b43e065-60f3-43c9-ac59-57f36f906a54","range":0,"rating":5,"reply":"Thank you for the great feedback, Chadell! We really appreciate the recommendation as well as the 5-star review! Don’t hesitate to reach out if you need anything!","replyTime":"2020-11-09T13:34:00","review":"Great customer service, accurate and friendly. I felt like it was a painless process and would recommend to all my friends to use there service and or facility as well.","source":"Google","submissionTime":"2020-11-28T00:00:00","userName":"Chadell H."},{"reviewId":"9fbfe26d-8a60-4e30-98e1-df0e1c314f52","range":0,"rating":5,"reply":"Thank you for the kind words, Chris. We're glad our team always treats you well. Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.\n","replyTime":"2020-11-28T10:18:00","review":"I’m always treated well by everyone here. Joshua is just great!","source":"Google","submissionTime":"2020-11-27T00:00:00","userName":"Chris C."},{"reviewId":"4ac86255-ee67-47ee-861b-0abed4613be9","range":0,"rating":5,"reply":"Hi Janet, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-11-21T08:36:00","review":"Josh at ExtraSpace (3888 E.Mexico) was very personable, friendly and super helpful!  Would recommend him and the company to anyone!","source":"Google","submissionTime":"2020-11-20T00:00:00","userName":"Janet L."},{"reviewId":"8f6568cf-85aa-455d-98d2-977b3c6b5f43","range":0,"rating":5,"reply":"Hi Karen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful, and professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-11-17T10:16:00","review":"So friendly, helpful and professional!","source":"Google","submissionTime":"2020-11-16T00:00:00","userName":"Karen C."},{"reviewId":"5631bea4-cf0d-46b9-a147-249ec67607b7","range":0,"rating":5,"reply":"We think Syriena and Josh are great too! Thanks for the positive review, Joshua. Don't hesitate to reach out if you need anything! ","replyTime":"2020-10-27T08:15:00","review":"Syriena and Josh are awesome. If you’ve never rented from extra space... please consider it. Great facility, great location.","source":"Google","submissionTime":"2020-10-26T00:00:00","userName":"Joshua C."},{"reviewId":"63d2132f-bf3a-4ecb-8e17-d28491386a80","range":0,"rating":5,"reply":"Hi John, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-10-23T08:42:00","review":"Clean facility, nice area, people very friendly...","source":"Google","submissionTime":"2020-10-22T00:00:00","userName":"John A."},{"reviewId":"56bb1743-8172-48e4-af97-42f66a5d5ea1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Claire! We're happy we were able to provide a smooth rental experience. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Call us if you need anything.  ","replyTime":"2020-10-21T09:30:00","review":"Joshua and Syriena were very helpful in making sure I had a smooth transition in and out of the unit. The facility is very clean and has dollys to help move items. Very professional business, I would use their storage facility again.","source":"Google","submissionTime":"2020-10-21T00:00:00","userName":"Claire M."},{"reviewId":"74bc91e6-e5a4-418b-bf05-ef7736066f12","range":0,"rating":5,"reply":"Thank you so much for your kind words, Katie. We really appreciate you taking the time to share your experience with us. We're glad Brenda helped you quickly and painlessly! Don't hesitate to reach out if you need anything! ","replyTime":"2020-09-28T12:51:00","review":"Awesome experience, Brenda was so fun and helped me quick and painless! Thanks ?","source":"Google","submissionTime":"2020-09-28T00:00:00","userName":"Katie C."},{"reviewId":"8967d877-0f66-4812-854b-df9733abd17c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Anya. We are glad Syriena was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2020-09-23T08:11:00","review":"Syriena was wonderful and so very helpful!! She made our move in easy and fast. She really took away the stress of it all while we were renting with her. Thank you!","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Anya B."},{"reviewId":"aecdf84e-ed04-4280-abfe-438a4a8c2d32","range":0,"rating":5,"reply":"Hi Michelle, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Syriena reflects that. Thanks for recommending Extra Space Storage and don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-23T07:56:00","review":"Very clean facility and Syriena is very friendly, helpful and professional ??  I recommend this storage facility to anyone!","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Michelle B."},{"reviewId":"5d24f838-3be1-49a5-801d-a4fe4d4751a6","range":0,"rating":5,"reply":"Hi Luke, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything. ","replyTime":"2020-09-22T08:30:00","review":"Super clean facility and helpful, quick, and attentive staff. Will recommend.","source":"Google","submissionTime":"2020-09-21T00:00:00","userName":"Luke P."},{"reviewId":"d36bf827-a4e3-42d3-ba16-fd35dd9bb70c","range":0,"rating":5,"reply":"Hi Christian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-09-16T12:25:00","review":"Syriena was very friendly and professional. But it does not name sense to leave a review before service. Thank you","source":"Google","submissionTime":"2020-09-16T00:00:00","userName":"Christian L."},{"reviewId":"f935703d-7204-4af8-9327-7570700678c0","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Katie! We are so glad we could meet your storage needs. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-09-16T18:13:00","review":"Amazing customer service!! The manager of the Mexico Avenue location is professional, kind, and so helpful!! Thank you!!","source":"Google","submissionTime":"2020-09-16T00:00:00","userName":"Katie S."},{"reviewId":"59d78b13-b92b-4d08-a721-3b0f72da8df2","range":0,"rating":4,"reply":"Hi Sherrie, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at  888-STORAGE.","replyTime":"2020-09-14T18:07:00","review":"Could not get elevator access on Sunday. Even if gate and doors opened.","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"Sherrie A."},{"reviewId":"c0266d9f-3d72-4e36-9c58-0ca0beb93d8e","range":0,"rating":5,"reply":"Hi Darduque, we're glad Selena was thorough with all of your options and helped you navigate to the best one. We're committed to providing excellent customer service. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! \n\n","replyTime":"2020-09-15T08:39:00","review":"Selena (sp*) was a tremendous help. She was Thorough with all of my options and helped me navigate to the best one. Exceptional service and attention to my needs. Super Professional and polite.","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"darduque"},{"reviewId":"d13e138a-ca3c-4db9-b63f-fd7ec2f883c9","range":0,"rating":5,"reply":"Thank you for the kind words, Sarak! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything. \n\n","replyTime":"2020-09-06T09:35:00","review":"Great service always clean","source":"Google","submissionTime":"2020-09-06T00:00:00","userName":"Sarak M."},{"reviewId":"1b8b5e7c-fb1c-460e-8ff4-a63a31419903","range":0,"rating":5,"reply":"Hi Kenneth, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2020-09-02T10:09:00","review":"Everything went smoothly and the staff is friendly and quick to respond. The property is clean and the building as well.","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"Kenneth W."},{"reviewId":"a47ce3f1-82ec-46d5-8249-89b2bded8a94","range":0,"rating":5,"reply":"Hi, Ryan! We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Thanks for your review and for allowing Extra Space to provide your storage solutions. Let us know if we can?do anything else to?assist you!? \n\n\n","replyTime":"2020-08-29T10:27:00","review":"WOW... I dont normally comment but I was compelled. \n      I have had many storage units all over Colorado but this is by far the Best! Such Nice and professional Staff Very Clean, conveiniantly located and definatley the most Secure facility I have encountered and surprisingly inexpensive concidering... Extra Space is a place that Definatley cares about you and what you store here. They spared no expense on the things that make you feel safe and secure while your here. If your lucky enough to aquire a unit here then No doubt will you be pleased... Thank You ESS!!","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"Ryan S."},{"reviewId":"f1b1b856-a59d-44bc-9395-124c155c8741","range":0,"rating":5,"reply":"Hi Lara, thank you for your review. We're glad Syrina was pleasant, efficient, and even quick to meet me at the unit when you needed assistance! Stop by the office if you need anything. ","replyTime":"2020-08-26T15:58:00","review":"After contacting several storage facilities and experiencing terrible service and awful communication I found Extra Space Storage... and more importantly Syrina Kelley! \n\nWhat a breath of fresh air! She was pleasant, efficient and even quick to meet me at the unit when I needed assistance! With her as you point of contact you’ll have a nice reprieve from the usual difficulties moving/storing can bring!\n\nThanks Syrina! ??","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Lara P."},{"reviewId":"9f1d55d7-e7f7-4f44-b55e-8052dfc487a5","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, D'angelo! \n\n","replyTime":"2020-08-27T12:09:00","review":"Great headquarters","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"D'Angelo H."},{"reviewId":"331d0f37-e499-4859-8720-a0ede2e0aac1","range":0,"rating":5,"reply":"Thank you for your kind words, Ale. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!? ","replyTime":"2020-08-10T18:49:00","review":"Great storage unit, very safe even need code to be able to use elevator which I like. They also have some moving equipment there just in case you need it","source":"Google","submissionTime":"2020-08-10T00:00:00","userName":"Ale M."},{"reviewId":"5e80ee42-f763-4cbe-84e3-16dac446bfe2","range":0,"rating":5,"reply":"Hi Cody, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything! ","replyTime":"2020-08-08T09:55:00","review":"My experiencing leasing a storage was incredibly smooth and easy. The staff was always friendly and helpful, and the site itself is impressively clean.","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"Cody K."},{"reviewId":"acf29ac6-9112-4af8-9e76-00e453c3c282","range":0,"rating":3,"reply":"Thank you for taking the time to leave us a rating, David. Please contact us at (720) 437-9001 with any specific details that could help us improve your experience in the future.\r\n","replyTime":"2020-08-05T09:40:00","review":"You have to punch in your code everytime you go throught the door and everytime you use the elevator. Not a whole lot of places to park either.","source":"Google","submissionTime":"2020-08-04T00:00:00","userName":"David R."},{"reviewId":"2d35b676-e5cc-4c4e-82fb-8985573291e0","range":0,"rating":5,"reply":"Thanks for the awesome review, Kacye! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (720) 437-9001 if you need anything. Our team is happy to help!","replyTime":"2020-07-30T10:27:00","review":"So I looked at several storage places before deciding on this one. They had BY FAR the easiest no contact leasing process. The fees were much easier to understand and everything was set up, emailed to me, explained, and completed over the phone. I’m excited to use these guys! If you’re smart, and you like easy, you’ll use them too!","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"Kacye S."},{"reviewId":"d1907877-37df-4746-9f18-7853617c8e37","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rowan. We are glad Krissy was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2020-07-30T08:44:00","review":"Krissy is wonderful and helped me rent a unit super quick","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"rowan S."},{"reviewId":"8ff2db4e-8077-49ca-9090-3c4efc4e1af1","range":0,"rating":5,"reply":"We appreciate the review, Sean! We're so thrilled you have had a positive experience with Michelle. Please don't hesitate to reach out if you need anything.","replyTime":"2020-07-17T08:19:00","review":"Michelle was very helpful and I have had no issues so far.","source":"Google","submissionTime":"2020-07-16T00:00:00","userName":"Sean M."},{"reviewId":"e36569fe-be42-41a9-900f-eff310d29b21","range":0,"rating":5,"reply":"Thanks, Matt! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We are happy to hear that Renee walked you through all the sizes and made the rental process so effortless. Thanks for your review and for allowing Extra Space to provide your storage solutions. Don't hesitate to reach out if you need anything!? Our team is happy to help.? ","replyTime":"2020-07-16T09:06:00","review":"Renee was amazing.  She walked us through the sizes and made suggestions where needed.    We weren’t initially sold on the unit because it was inside and we preferred drive up.  The building is really convenient.  They have dollies there free of charge.  The hallways are nice and wide.  It’s easy to move things in and out. Needless to say,  we are truly satisfied.  Thank you again, Renee,  for helping make the process so effortless.","source":"Google","submissionTime":"2020-07-15T00:00:00","userName":"Matt M."},{"reviewId":"64d13dd1-2e14-4b7d-8eae-57f0ba523e57","range":0,"rating":5,"reply":"Hi, Rachel. We're happy to hear that Renee answered all your questions and was helpful. Don't hesitate to reach out if you ever need any assistance with your storage unit!","replyTime":"2020-07-13T14:31:00","review":"Renee was a ray of sunshine! She helped answer all my questions and made me feel very confident about my decision to use their storage unit. Thank you so much!","source":"Google","submissionTime":"2020-07-13T00:00:00","userName":"Rachel H."},{"reviewId":"a9fe3414-81a1-4164-948f-61500309ddce","range":0,"rating":5,"reply":"Hi Garrett, we're glad Krissy made renting the unit a breeze! We are so glad you are satisfied with your rental rate! Thank you for being a loyal customer! \n ","replyTime":"2020-07-14T10:02:00","review":"The staff was understanding and wonderful each time I’ve gone into the office or passing by on the loading dock. Krissy was a Real joy to work with and made renting the unit a breeze! If I ever need storage again I will be going back to Extra Space Storage instead of the other storage options especially with the price, Thank you.","source":"Google","submissionTime":"2020-07-13T00:00:00","userName":"Garrett F."},{"reviewId":"7cd18f3f-2fb0-49a9-b74d-20aafdff4d87","range":0,"rating":5,"reply":"Thank you for the kind remarks, Lauren! We're so happy to hear Michele was sol helpful and that we have your recommendation! Thanks?for letting us help with your storage needs.?","replyTime":"2020-07-11T11:03:00","review":"Michele was so helpful and personable. I loved talking to her and just felt so comfortable. DEFINITELY would highly recommend Michele and Extra space Storage. So clean and safe !","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Lauren R."},{"reviewId":"b74797d2-74fd-485d-8acc-71c7444dba9a","range":0,"rating":5,"reply":"Hi Cody, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a great experience renting with Michele! We're always here to help with any of your storage needs at 888-STORAGE.\n","replyTime":"2020-07-11T11:03:00","review":"I was a little nervous getting a storage unit. But here it was so easy and secure. We had a wonderful experience with Michele ! She was so helpful. And even came down and brought us some waters when we were u loading our vehicles. 100% great experience. Thanks Michele !!! :)","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Cody B."},{"reviewId":"6a4abadf-e254-4600-9d28-6a1c047fd381","range":0,"rating":5,"reply":"Thank you for the review, Rosemary! We pride ourselves on having a friendly, accommodating staff and are so happy Renee and Rowan were able to assist you and make you feel special! Welcome to Extra Space Storage!","replyTime":"2020-07-10T11:28:00","review":"I felt so special! Renee and Rowan are the BEST!! They were there on different days but followed up with all my needs","source":"Google","submissionTime":"2020-07-09T00:00:00","userName":"Rosemary M."},{"reviewId":"3fdec69c-dbe6-430f-addc-626bccefb88f","range":0,"rating":5,"reply":"Thank you for the kind words, Jay. We're glad Renee was able to help! Thank you for your recommendation! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.","replyTime":"2020-07-10T11:08:00","review":"Renee was so helpful and polite and any question I had she answered quickly and correctly. If you need storage I would high recommend this place.","source":"Google","submissionTime":"2020-07-09T00:00:00","userName":"Jay R."},{"reviewId":"b6a0d25d-11a6-41db-bc48-d18c2f3847e7","range":0,"rating":5,"reply":"Thanks, Alex! We think our team is great too! We're happy to hear that we could provide a clean facility. Please stop by our office if you need anything!","replyTime":"2020-07-02T08:15:00","review":"Great staff, super eager to help! Very clean spot as well.","source":"Google","submissionTime":"2020-06-26T00:00:00","userName":"Alex C."},{"reviewId":"ee40c8aa-a280-49e9-a0c6-f9298ff33b5d","range":0,"rating":5,"reply":"Thanks, Kasey! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  \n","replyTime":"2020-06-17T18:42:00","review":"Great prices, helpful staff. Open late and open early, which is very convenient. Large elevators and moving dollies make moving easy. I definitely would rent a storage unit here again.","source":"Google","submissionTime":"2020-06-17T00:00:00","userName":"Kasey D."},{"reviewId":"bc39a175-8ca8-4901-b2ee-59993607b5b1","range":0,"rating":5,"reply":"Thanks for the great review, Mary! We're happy to hear we could provide friendly staff and a clean facility! Please call us at (720) 437-9001 if you have any questions!","replyTime":"2020-06-10T15:56:00","review":"So far so good was a clean and friendly atmosphere.","source":"Google","submissionTime":"2020-06-10T00:00:00","userName":"Mary C."},{"reviewId":"060085b9-17f4-40f3-8183-bab41a73e7bc","range":0,"rating":5,"reply":"Thank you for the kind words, Alison! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! \n\n","replyTime":"2020-03-09T11:00:00","review":"Great customer service and very clean facilities.","source":"Google","submissionTime":"2020-03-08T00:00:00","userName":"Alison M."},{"reviewId":"47248804-9233-479c-acc4-a5588886deb6","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Beth! Our team in Denver works hard to make every customer's experience positive. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-03T17:52:00","review":"I love the staff...really nice people","source":"Google","submissionTime":"2020-03-03T00:00:00","userName":"Beth G."},{"reviewId":"de5bf0a0-e8e6-4bcb-8035-0963eaecc926","range":0,"rating":5,"reply":"Hi Magnificent, thank you for your review. We're glad Ian made your experience great. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-01T10:56:00","review":"Ian Walsh assistant store manager made my experience great in Denver Colorado & now we love Extra Space!","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Magnificent M."},{"reviewId":"9adb67ed-ba70-4884-8c50-432b4a1c29fa","range":0,"rating":5,"reply":"Thank you for the kind words, Rudger. We're glad David was nice. We are happy to hear the tour and registration process was brief, thorough, and pleasant. Thank you for being a loyal customer! ","replyTime":"2020-02-26T12:20:00","review":"David is rad, super nice guy. The tour and registration process were brief but thorough and pleasant. I’d only store my things at extra space from now on.","source":"Google","submissionTime":"2020-02-26T00:00:00","userName":"Rudger S."},{"reviewId":"e820d4bd-1c36-43bf-a04d-3a90d5bd4b12","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Zo! We are thrilled to hear Steven provided an informative and easy rental experience! We're glad we could supply an affordable solution to your storage needs. Stop by our office if you need anything!","replyTime":"2019-11-08T14:47:00","review":"Steven is the bomb. Super friendly informative and made the entire process easy. Cheap affordable highly recommend.","source":"Google","submissionTime":"2019-11-08T00:00:00","userName":"Zo T."},{"reviewId":"c34ad6cc-edc6-461d-93c5-5cbf77859b79","range":0,"rating":5,"reply":"Thank you for the 5-star review, Michele! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2019-11-07T17:44:00","review":"Super friendly and helpful.","source":"Google","submissionTime":"2019-11-07T00:00:00","userName":"Michele C."},{"reviewId":"80c8d307-b357-425e-9125-b977202944d7","range":0,"rating":5,"reply":"Hi Nicole, we're glad our team was able to help! Providing renters with clean and secure facilities is our top priority. Thank you for choosing Extra Space.","replyTime":"2019-11-05T12:54:00","review":"Leasing agent, Steven, has been very helpful. Very clean space, feels safe. I look forward to using their services!","source":"Google","submissionTime":"2019-11-04T00:00:00","userName":"Nicole S."},{"reviewId":"d8d7195f-0f02-4ade-9af7-1da9589b1a3b","range":0,"rating":5,"reply":"Thank you for your feedback, Alley. We are happy to hear your check-in was quick and easy. We're committed to providing excellent customer service. Stop by the office if you need anything.\n","replyTime":"2019-10-26T09:19:00","review":"Check in was fast and easy. Friendly customer service as well.","source":"Google","submissionTime":"2019-10-25T00:00:00","userName":"Alley S."},{"reviewId":"900b43fa-ac52-41ed-977c-8ec690b97c5e","range":0,"rating":5,"reply":"Hi Kimberly, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-10-19T10:08:00","review":"Very clean, super nice....Matt was great","source":"Google","submissionTime":"2019-10-19T00:00:00","userName":"Kimberly D."},{"reviewId":"a2026e38-f640-4c22-9a40-f6500d1ef937","range":0,"rating":5,"reply":"This is great feedback Barckios, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business! Let us know if there's anything else Krissy and the rest of our team can do to keep your experience great!","replyTime":"2019-10-17T18:31:00","review":"I found this place as close proximity to the location I need for my events. Krissy was a great help, she was working hard and met me at my appointment time. There was another guest who was a walk in who accompanied us along the way as she was able to get a 2 for 1 sign up with us. Happy I chose this place, the first months rent really made it cheap for me to get in with good insurance policies to protect my goods. Definitely reccomend getting your storage unit needs here!","source":"Google","submissionTime":"2019-10-17T00:00:00","userName":"Joshua M."},{"reviewId":"b12b1153-0477-4c95-b914-c45d337f0380","range":0,"rating":5,"reply":"Hi Miles, thanks so much for your review! We are thrilled to hear your experience with Krissy was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!","replyTime":"2019-10-17T16:50:00","review":"Krissy was very helpful and friendly.","source":"Google","submissionTime":"2019-10-17T00:00:00","userName":"Miles A."},{"reviewId":"69c15999-5c35-49a7-b9fc-f4c91be97361","range":0,"rating":5,"reply":"Hi Abby, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (720) 437-9001 or stop by the office if you need anything!\n\n","replyTime":"2019-10-12T15:45:00","review":"Extra friendly service !","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Abby A."},{"reviewId":"61689ac9-2807-4939-aac5-fecedfbbdda7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Daniel! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-10-13T08:12:00","review":"Super easy reservations, really friendly staff, great location and facilities.","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Daniel B."},{"reviewId":"b6ad16ab-0828-4996-b838-1f4255b2fb1c","range":0,"rating":5,"reply":"Thank you for the kind words, Nick! We're committed to providing excellent customer service. We pride ourselves on having a friendly staff and are thrilled to hear your experience with Matt reflects that. Stop by the office if you need anything.","replyTime":"2019-10-12T10:28:00","review":"Great customer service from Matt! Will continue renting here based on his service. Friendly and attentive.","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Nick C."},{"reviewId":"32ce5116-b08b-4620-94f7-ca237c056874","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Leah! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Matt made it very easy to set up the unit. We're committed to providing excellent customer service. Let us know if we can do anything to assist you!","replyTime":"2019-10-12T10:28:00","review":"Matt was super friendly and helpful! He made it very easy to set up the unit and showed us what good customer service looks like.","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Leah K."},{"reviewId":"455f5f31-24cc-4eb4-bdcc-37a8fecf4600","range":0,"rating":5,"reply":"Thank you for the kind words, William! We're committed to providing excellent customer service. We are happy to hear your rental process was quick and easy. Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-09-26T09:36:00","review":"Wish I could give them 10 Stars. Impeccable property and phenomenal customer service. quick easy and affordable","source":"Google","submissionTime":"2019-09-25T00:00:00","userName":"William S."},{"reviewId":"6d1dd743-d2e5-436b-b261-0c5f69ac03f7","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Audrey! We're glad we could provide a solution to your storage needs during this inconvenience you've experienced! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that. Let us know if we can answer any questions about your rental!","replyTime":"2019-09-22T14:10:00","review":"Very helpful and professional.  Have to store some stuff because my apartment just flooded. They showed me where the unit would be and were very sympathetic. Clean monitored facility with easy access.   Highly recommend!","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Audrey M."},{"reviewId":"595773a9-6127-4383-ace1-ea50904e2e72","range":0,"rating":5,"reply":"Thanks so much for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need anything. ","replyTime":"2019-09-22T14:49:00","review":"Krissy is great and this is a perfect location and Staci helped","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Mike S."},{"reviewId":"4c04938d-8bf6-425c-b4cb-d273c76cb5f5","range":0,"rating":5,"reply":"Hi Travis, thank you for your review. We're glad Krissy made your stressful move super easy! Let us know if we can do anything to assist you!\n","replyTime":"2019-09-10T16:41:00","review":"Krissy made my stressful move super easy!","source":"Google","submissionTime":"2019-09-10T00:00:00","userName":"Travis J."},{"reviewId":"a5a1fe6e-56d8-47a3-afb6-e0a97db88fd0","range":0,"rating":5,"reply":"Thank you for your kind words, Dale. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!\n","replyTime":"2019-09-07T11:24:00","review":"Great place, professional staff. Very nice facility.","source":"Google","submissionTime":"2019-09-06T00:00:00","userName":"Dale P."},{"reviewId":"816c667e-12ad-4957-b362-ec983073d1cd","range":0,"rating":5,"reply":"Hi Andrew, we're glad Krissy was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n","replyTime":"2019-08-30T09:59:00","review":"Krissy helped us get set up. Great customer service.","source":"Google","submissionTime":"2019-08-30T00:00:00","userName":"Andrew H."},{"reviewId":"ae86f737-15cb-4fc9-9659-404273fa2c09","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer. We're glad Krissy made the whole experience easy and enjoyable! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.","replyTime":"2019-08-27T16:09:00","review":"Krissy was awesome! She was fun and easy going! She definitely made the whole experience easy and enjoyable! If nothing else, she solidified the confidence in my choice to rent through Extra Storage Space! Also, the facility is very clean and well kept.","source":"Google","submissionTime":"2019-08-26T00:00:00","userName":"Jennifer R."},{"reviewId":"760669a4-0384-4911-ae86-9b99232311ac","range":0,"rating":5,"reply":"Hi Erin, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We're glad Krissy and David were able to help you choose the right size unit for your needs. Thanks for recommending Extra Space Storage!\n\n","replyTime":"2019-08-18T08:21:00","review":"I was super impressed when I walked into Extra Space facility!  This is the cleanest storace place I have ever seen and the units  are the same. Not one speck of dirt, which is important to me!  Also, all units including non-climate control are inside the building.  They have huge camers in the office to monitor each floor.  Krissy and David were so helpful in helping me choose the right size unit for my needs.  I would highly reccomend this facility??","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Erin L."},{"reviewId":"6e56049f-b123-401d-a153-2faa70f81a2a","range":0,"rating":5,"reply":"Hi Hanson, we're glad David was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!\n \n","replyTime":"2019-08-06T12:24:00","review":"David was extremely helpful in the start up process. Facility is very clean with lots of friendly faces","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Hanson F."},{"reviewId":"a0288665-6831-4ce4-bb70-8da2a5b90fd2","range":0,"rating":5,"reply":"Hi, Joseph. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!\n","replyTime":"2019-08-06T13:53:00","review":"Friendly staff. Clean units","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Joseph P."},{"reviewId":"739f939a-768f-40b2-b323-ac6065f68791","range":0,"rating":5,"reply":"Thanks Asine! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad David made you laugh many times! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-06T16:18:00","review":"This place is amazing and convenient for me! David was fantastic and made me laugh many times! highly recommend!","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Asine C."},{"reviewId":"401feab6-0fc3-496b-8d02-3dac455fb3f3","range":0,"rating":5,"reply":"Hi, William. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Stacy reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-08-05T12:17:00","review":"Stacy was friendly and helpful. Nice facilities and good rates.","source":"Google","submissionTime":"2019-08-05T00:00:00","userName":"William H."},{"reviewId":"a45f34f6-0bf1-43a6-9a84-6278753d9cb1","range":0,"rating":5,"reply":"Thank you for the review, Jeffrey! We pride ourselves on having a helpful, accommodating staff and are so happy Staci was able to assist you! Providing renters with clean, well lit, and secure facilities is our top priority. Let us know if we can do anything to assist you!","replyTime":"2019-08-05T16:39:00","review":"Staci was very helpful, quick and accommodating. The facility is very clean, decently lit and security is pretty good too.","source":"Google","submissionTime":"2019-08-05T00:00:00","userName":"Jeffrey B."},{"reviewId":"1f1f81ea-0e56-447e-b5fe-ddea6b173a8f","range":0,"rating":5,"reply":"Thank you so much for your kind words, Ivael Freitas. We really appreciate you taking the time to share your experience with us. We're glad Nathan was able to help and made all the process simple and fast. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for choosing Extra Space.","replyTime":"2019-07-21T08:41:00","review":"Great experience. Nathan is really helpful and made all the process simple and fast.\nStorage space well maintained, great sizes and prices. Definitely happy with Extra Space Storage.","source":"Google","submissionTime":"2019-07-20T00:00:00","userName":"ivael f."},{"reviewId":"4bb3295b-ab60-474c-bd41-64a22ccff062","range":0,"rating":5,"reply":"Hi Lance, thank you for your review. We're glad Nathan was able to help! Stop by the office if you need anything.\n","replyTime":"2019-07-20T08:45:00","review":"Nathan was very helpful. Fast and efficient process","source":"Google","submissionTime":"2019-07-19T00:00:00","userName":"Lance M."},{"reviewId":"6193cb78-976b-4ea7-86bb-003fb60e2641","range":0,"rating":5,"reply":"Hi Connor, thank you for your review. We're glad Nathan was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-07-14T11:06:00","review":"Nathan was extremely helpful. Very easy to get a unit.","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Connor B."},{"reviewId":"b5284ada-ddf4-4068-a017-bf66dbd934db","range":0,"rating":5,"reply":"Hi Karli, we're glad Nathan was able to help! We really appreciate you taking the time to share your experience with us. We're glad you chose Extra Space!\n","replyTime":"2019-07-14T11:07:00","review":"Nathan at the extra space storage in Denver was supper helpful, fast, and friendly. Gave us a great experience and we feel very comfortable and confident about our choice in extra space.","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Karli B."},{"reviewId":"2ca5d04b-090e-409c-9039-1dfaab92e476","range":0,"rating":3,"reply":"Thank you for choosing Extra Space Storage, Tahj! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Give us a call at (720) 437-9001 if you need anything in the meantime.\n","replyTime":"2019-07-14T12:21:00","review":"It's clean and the two employees that helped me were great. You know how storage places make you buy their locks? This place does that. But in addition, you must purchase insurance for your unit, and they won't tell you over the phone. They only tell you in person when you're there signing the lease. #swindled \n\nSo a deal for \"first month free\" comes to about $50 for the first month. I was fine paying it, but I prefer business that are up front about fees.  \n\nOtherwise, I'd recommend them.","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Tahj M."},{"reviewId":"b73988e2-4215-49c2-9b4c-0d8be1422601","range":0,"rating":5,"reply":"Hi Alex, thank you for your review. We're glad Nathan was able to help! 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Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance!\n","replyTime":"2019-03-27T16:01:00","review":"Ashley ROCKS SUPER HELPFUL!!!!????????","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Maya M."},{"reviewId":"7f0c1af9-677e-4269-a146-09973de89f7f","range":0,"rating":5,"reply":"Thank you for the kind words, Andrea. We're glad Nate was able to help! Our team is here to serve you, so give us a call at (720) 437-9001 if you need any future assistance.","replyTime":"2019-03-25T17:00:00","review":"Nate was on site when I arrived to sign the lease and get my locker. I called the number on the door and he quickly came down to the office. He was very polite, asked if I wanted to see the space before finalizing the lease (I didn?t need to), then walked me through the contract. I purchased a lock, paid my dues, and he walked me to the unit. 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