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Very helpful.","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Nicholas P."},{"reviewId":"3d21d2a8-376f-45cc-8bde-c14679354359","range":0,"rating":5,"reply":"Your positive experience means a lot to us, Elijah! We’re delighted that our staff could answer your questions and that you found your unit clean and nice.","replyTime":"2026-10-02T14:15:00","review":"Very happy with how nice the staff was in helping answer our questions. The unit we started to rent was very clean and nice.","source":"Google","submissionTime":"2026-10-02T00:00:00","userName":"Elijah S."},{"reviewId":"d5c9464e-ffb7-4a63-8a00-9e15ac706bc3","range":0,"rating":5,"reply":"Thank you for sharing your experience, Joel! We're glad to hear our team member was nice and easy to work with.","replyTime":"2026-10-08T14:21:00","review":"Really good worker and nice and ez to work with","source":"Google","submissionTime":"2026-10-01T00:00:00","userName":"Joel T."},{"reviewId":"8212c21b-7f0d-4939-bdc1-8a09960b6ee0","range":0,"rating":5,"reply":"We are thrilled you had a 5-star experience at Extra Space Storage, Gabrielle!  Please give us a call if you need further assistance with your storage needs.","replyTime":"2026-02-17T14:53:00","review":"I love how clean, good customer service is on point, and nice","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"gabrielle B."},{"reviewId":"23a823b5-043a-43ce-b5cf-f105408f1dbe","range":0,"rating":5,"reply":"Thank you for sharing your experience, Kenneth! We're glad to hear you received great service at Extra Space Storage.","replyTime":"2026-09-25T14:36:00","review":"Great service !","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Kenneth K."},{"reviewId":"bb8f9933-620a-4347-8855-83fab9725cc1","range":0,"rating":5,"reply":"Thank you for sharing your experience, Martha! We are glad that Tery could help you secure a unit at the last minute and that you found our facility clean. ","replyTime":"2026-09-25T16:22:00","review":"Tery just helped me reserved a unit at last minute for my storage.  Very nice and clean space.","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Martha B."},{"reviewId":"a559d22f-ed2b-4287-977f-2069a8b942df","range":0,"rating":5,"reply":"Thank you, Paige, for sharing your experience and recommending Extra Space Storage! We're glad to hear your rental went smoothly, and we will be sure to share your kind words with Teri and the rest of our team.","replyTime":"2026-09-23T16:36:00","review":"Teri was super helpful and friendly for our rental. Would recommend!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Paige S."},{"reviewId":"66a039d4-8b18-4353-86fc-17740c9cd0d0","range":0,"rating":5,"reply":"Thank you for sharing your experience and recommendation, Jerod. We are glad to hear that Teri provided helpful, professional customer service and made your process smooth. ","replyTime":"2026-09-25T14:13:00","review":"Teri has been absolutely amazing to work with at Extra Space Storage! She is friendly, professional, helpful, and always willing to go the extra mile to make sure everything is taken care of. Her customer service really stands out, and she made the entire process easy and stress-free. I highly recommend working with Teri and the Extra Space Storage team!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Jerod F."},{"reviewId":"0cb8d079-a822-47e7-9792-18f05071a584","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jessica. We’re glad you found the pricing reasonable and appreciated the climate-controlled storage while selling your home and traveling.","replyTime":"2026-09-25T14:15:00","review":"Easy to use, I thought the price was really reasonable, and I really appreciated having climate control for my things while I was selling my home and traveling.","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Jessica P."},{"reviewId":"a83389d3-7e5b-451a-bf54-129ed1d2b9ed","range":0,"rating":5,"reply":"Thank you for sharing your experience, Phil. We are glad to hear that you had an easy process with Extra Space Storage!","replyTime":"2026-09-25T14:03:00","review":"Easy process.","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Phil H."},{"reviewId":"e7cf7442-a3b0-4510-b875-5689fda2c8b3","range":0,"rating":5,"reply":"Thank you for sharing your experience with us, Philip! We're glad to hear that Teri was helpful and informative.","replyTime":"2026-09-19T08:21:00","review":"Teri at the front was very helpful and informative!! Great experience!","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Philip L."},{"reviewId":"a89a9dec-5a59-48c1-a2ec-c0940ebfa2d1","range":0,"rating":5,"reply":"We're delighted to hear that Teri provided great service during your sign-up and move-out process, Elizabeth. Thank you for recommending Extra Space Storage to your friends and family!","replyTime":"2026-09-19T09:46:00","review":"Teri was great! Signing up and moving out was exceptionally easy and I will be recommending this extra space storage to friends and family.","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Elizabeth U."},{"reviewId":"1f1b996e-1324-49bc-96ec-84dacca8587a","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Sarah. We are glad to hear that Teri was such a great help in getting you set up with your storage unit.","replyTime":"2026-09-25T09:41:00","review":"Teri was a huge help getting us set up with our storage unit","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Sarah S."},{"reviewId":"f4546053-6eda-469f-93cf-58615e08ff2b","range":0,"rating":5,"reply":"Thank you for storing with Extra Space Storage over the past two years and for sharing your experience, Phil. We are glad to hear that you found our facility clean, well-kept, and secure throughout your time with us.","replyTime":"2026-09-17T09:04:00","review":"Stored my belongings here for almost two years. The facility is clean and well-kept. I always felt that my belongings were safe and secure. The only reason I moved out was because I moved to a bigger space and no longer needed to store my extra stuff.","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Phil M."},{"reviewId":"e3248865-7e86-4d37-a156-d18fe88847ac","range":0,"rating":5,"reply":"Thank you for sharing your feedback Elliott. We're glad to hear that your move-out went smoothly and that you had a great experience with our team at Extra Space Storage.","replyTime":"2026-09-16T12:51:00","review":"Excellent costumer service, got me moved out quickly and I had no problems with my stay","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Elliott A."},{"reviewId":"0ed4a253-dde8-4a00-8c51-b53900f9a56d","range":0,"rating":5,"reply":"Thank you for your wonderful review Millie! We're so glad to hear that Teri was nice and helpful during your experience with Extra Space Storage. We will be sure to share your kind words with her and the team. We appreciate your feedback!","replyTime":"2026-09-12T17:21:00","review":"Teri she is so nice and helpful","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Millie C."},{"reviewId":"e8cd1a41-db08-4502-a2c4-964bc29628e6","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review Josh! We're so glad to hear that Teri was super helpful and made your process seamless. We also appreciate you recognizing our clean and professional facilities at Extra Space Storage. We'll be sure to share your kind words with Teri and the team.","replyTime":"2026-09-11T13:29:00","review":"Teri was super helpful in the process and made it seamless. Facilities are clean and professional.","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Josh M."},{"reviewId":"fa3a07e5-10f7-4ff4-aded-026731304491","range":0,"rating":5,"reply":"Thanks for your positive feedback, Pat and Susie! We're glad to hear you've had a great experience with us.","replyTime":"2024-10-21T11:42:00","review":"We had 2 units, now down to 1.  We once had to challenge a rate increase which was promptly remedied. WATCH YOUR BANK CHARGES.  The facility is huge, immaculately clean and staff are very friendly and helpful. EDIT in 2026.  Prices keep rising & rising.","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Pat&Susie"},{"reviewId":"d78f2b24-2c81-4542-9ff8-51e320072341","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review! We're so glad to hear that Teri, our manager, and the rest of our staff provided you with friendly and knowledgeable service. We will be sure to share your kind words with Teri and the team. We appreciate you choosing Extra Space Storage!","replyTime":"2026-09-04T13:59:00","review":"Very friendly and knowledgeable staff! Teri, the manager takes great care of her customers!","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Jessica B."},{"reviewId":"caf4eef7-b39a-4464-a7fb-e6e5feb13c78","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star rating and for sharing your positive experience with Extra Space Storage! We're so glad to hear you consider us an excellent business. It's especially great to know that Teri made such a positive impression as an amazing manager. We will be sure to share your kind words with Teri and the rest of our team. We appreciate your support!","replyTime":"2026-09-04T14:21:00","review":"What an excellent business! Teri is an amazing manager as well?? If I could give more than 5 stars I would!","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"chloe l."},{"reviewId":"cf7d424e-63f2-43b9-9aff-e8d62a62bbd1","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review! We're so glad to hear that Teri provided you with professional and helpful service for your storage needs. We will be sure to share your kind words with Teri and the team at Extra Space Storage Ashley.","replyTime":"2026-09-04T14:49:00","review":"Make sure you go see Teri for your storage needs! Very professional and helpful!","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Ashley K."},{"reviewId":"fd75f5d7-a5c9-4bda-8fa9-102a6c659b7e","range":0,"rating":5,"reply":"Thank you for your wonderful review Grace! We're so glad to hear that Teri provided you with such great and attentive service. We will be sure to share your kind words with Teri and the rest of our team at Extra Space Storage.","replyTime":"2026-09-04T14:53:00","review":"Teri was so great very attentive just a awesome all around manager she goes above the call of duty","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Grace G."},{"reviewId":"3a400f68-5abc-43e1-993a-4a6a61515cff","range":0,"rating":5,"reply":"Thank you for your review, Rick! We're glad to hear that Teri, the manager at this Extra Space Storage location, provided you with such excellent service.","replyTime":"2026-09-02T14:19:00","review":"Teri,  the manager at this location does a APlus job.","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"RICK S."},{"reviewId":"90d02ec1-836b-4a54-84de-a4ab04aa8082","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jeremy. We are glad to hear that you found our staff friendly.","replyTime":"2026-09-01T11:01:00","review":"Friendly and friendly","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Jeremy"},{"reviewId":"f7e37f3a-cc39-47e5-8600-48de9104d4f2","range":0,"rating":5,"reply":"Your review is appreciated. We deeply cherish your feedback. Thank you for sharing your experience.","replyTime":"2025-07-30T13:57:00","review":"Very helpful and informative, got it done quick","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Patrick S."},{"reviewId":"8a2d1582-7331-48c5-abac-29e8c71c8c85","range":0,"rating":5,"reply":"Thank you for your 5-star review, Zahid! We're so glad to hear that Teri provided you with great service at Extra Space Storage.","replyTime":"2026-09-21T13:36:00","review":"Great service by Teri!","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Zahid I."},{"reviewId":"df6eaa3a-5d85-4237-b62f-8eb3d91802ed","range":0,"rating":5,"reply":"Your review is appreciated, Thomas. We're glad Terri's professionalism and helpfulness made a positive impact. Thank you for sharing!","replyTime":"2026-08-25T12:29:00","review":"Terri is very professional, helpful.","source":"Google","submissionTime":"2026-08-25T00:00:00","userName":"Thomas G."},{"reviewId":"a965af55-de79-4a8f-806f-189e8e2bec70","range":0,"rating":5,"reply":"We are elated to hear that Teri did a FANTASTIC job assisting you! Thank you for choosing Extra Space Storage, Ann.","replyTime":"2026-08-22T13:23:00","review":"Teri is PERFECT love her - she did a FANTASTIC job!  We bought 2 spaces!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Ann W."},{"reviewId":"1e00b67e-cb71-4b04-9bb2-5042d8fa5f1b","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Teri provided great service and you rented 2 units! Thank you for choosing Extra Space Storage, Mike.","replyTime":"2026-08-22T13:29:00","review":"Teri is the greatest!   We rented  2! units!!!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"mike l."},{"reviewId":"100d76d9-6257-4afa-b3a9-005841c8a67b","range":0,"rating":5,"reply":"We are glad to hear Ileah made your unit transfer seamless and secured you a great deal. Thank you, Jasmine!","replyTime":"2026-08-15T13:53:00","review":"I called to transfer my unit because the one I purchased online was too small after I started moving my things in. I called Ileah and she was ssssooo helpful! Make the transfer process to the new unit seamless and was even able to offer me a deal. Thank you so much ladies","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Jasmine L."},{"reviewId":"cb8559d9-4f0d-45ad-8e54-31119f22dd62","range":0,"rating":4,"reply":"Thank you for sharing, Anthony! We're glad our team delivered friendly, helpful, and professional service. We look forward to serving you again.","replyTime":"2026-08-15T13:53:00","review":"Friendly helpful and professional service.","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Anthony K."},{"reviewId":"a58f7a78-084b-445b-82ba-0e110b78eaae","range":0,"rating":5,"reply":"We are grateful for your kind words, Justin! Your support means a lot to Extra Space Storage.","replyTime":"2026-08-15T14:17:00","review":"Excellent business!!!!","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Justin B."},{"reviewId":"b6936609-931b-4c60-8572-3dae1837c92d","range":0,"rating":5,"reply":"Thank you, Ashley! Your feedback on our customer service, climate control, and facility cleanliness means a lot. We're glad the garage access and carts made your experience easier.","replyTime":"2026-08-15T14:40:00","review":"Very good costumer service!! The facility has high quality climate control and is very clean!! Love being able to have access to the garage during the cold months, and am grateful for the carts that are available to help in transferring things from the storage area to the car.","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Ashley B."},{"reviewId":"0a1fff37-e2ee-4edf-9c17-5c4208dbe9d0","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our quick and great customer service, King Money. We look forward to serving you again!","replyTime":"2026-08-14T14:32:00","review":"Quick & great costumer service.","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"King M."},{"reviewId":"93f58c44-93ac-4f7b-9ee6-3b2bb9546f82","range":0,"rating":5,"reply":"Thank you, Stephanie! We're glad your experience with Extra Space Storage was fast and friendly.","replyTime":"2026-08-14T14:33:00","review":"Great, fast & friendly experience.","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"Stephanie M."},{"reviewId":"57a07282-375a-4ebb-9353-7da979f13677","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Terri was very helpful and efficient in setting up your unit. Thank you for your wonderful feedback, Revanth.","replyTime":"2026-08-14T14:44:00","review":"Terri was very helpful in explaining the pricing and was very quick and efficient in setting up a unit directly over the phone.","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Revanth D."},{"reviewId":"3db5f0cc-5d78-46d3-b0b1-33f3eb5730bd","range":0,"rating":5,"reply":"We are delighted to hear Terry and our clean, modern facility made a great impression, Ben. We look forward to serving you again!","replyTime":"2026-08-06T11:52:00","review":"Terry was great. Very clean and modern facility, too.","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Ben H."},{"reviewId":"86072907-867a-4f2a-80a6-d778436af6b7","range":0,"rating":5,"reply":"Thank you for sharing! A seamless process and spotless facility are exactly what we aim for, Jen. We look forward to serving you again.","replyTime":"2026-07-31T10:54:00","review":"Seamless process and spotless facility!!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Jen E."},{"reviewId":"64218a26-1c31-42bb-8547-57545524fb0d","range":0,"rating":5,"reply":"Thanks for sharing, Sean! We're glad the transaction was easy and our team was helpful.","replyTime":"2026-07-31T12:06:00","review":"Easy transaction and very helpful.","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Sean M."},{"reviewId":"a65295e0-9421-4008-a12e-5a4755a9c9e3","range":0,"rating":5,"reply":"We greatly appreciate your kind words! Teri and our team take pride in creating a friendly environment. Thank you, Tameca!","replyTime":"2026-07-31T13:38:00","review":"Teri was awesome and very helpful ?? friendly environment","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Tameca S."},{"reviewId":"2e4c8791-fd3a-40b6-bb89-35d940ef0726","range":0,"rating":5,"reply":"Thank you for your review, Reggie! We're proud of our team and glad they made a positive impression.","replyTime":"2026-07-30T10:51:00","review":"Great ppl","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Reggie M."},{"reviewId":"dfa0ebdc-e89a-40b8-913f-05b323c461ba","range":0,"rating":5,"reply":"We are glad to hear our staff and clean facility made a great impression. We look forward to serving you again!","replyTime":"2026-07-25T11:34:00","review":"Very pleasant staff, clean facility, I would store here again for sure!","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"TheBarbary1985"},{"reviewId":"f2b44818-de33-41a4-a38b-5d20e6e658fc","range":0,"rating":5,"reply":"We genuinely admire your kind words, Tasha. Glad we took care of you and your sister without any issues!","replyTime":"2026-07-24T07:26:00","review":"I can’t remember the young lady’s name but they took care of me and my sister without any issues. ??","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Tasha M."},{"reviewId":"6493c827-fcb1-423e-8c52-7a82270ba310","range":0,"rating":5,"reply":"Thanks for sharing your experience with Ileah! We genuinely admire your positive feedback, Dena.","replyTime":"2026-08-10T11:12:00","review":"Ileah was very friendly. Walked me thru the process,answered all my questions and made signing up for storage a super easy experience.","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Dena C."},{"reviewId":"1724c75e-8960-41ee-95a7-284f69dd8174","range":0,"rating":5,"reply":"We are glad to hear renting with Extra Space Storage was easy, Gary. That's exactly the experience we aim to provide.","replyTime":"2026-07-23T14:14:00","review":"Made rental easy","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Gary M."},{"reviewId":"6986190b-4a6d-4732-8e80-825fb8ccec7c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Cindy! We're glad Teri made your rental experience quick and easy.","replyTime":"2026-07-21T10:49:00","review":"Teri is awesome!!! Thank you for making my rental experience so quick and easy!\nCindy","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"CnT"},{"reviewId":"82a5dc66-fa93-4b63-8bd5-45f31aef40f9","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Matthew! Reasonable pricing, secure access, and air-conditioned units are what we aim to provide.","replyTime":"2026-07-18T12:17:00","review":"Reasonable pricing. Secure, but easy access. Air-conditioned inside.","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"Matthew H."},{"reviewId":"c2efe118-7418-47dd-94d9-221c32b5ae48","range":0,"rating":5,"reply":"We are grateful for your kind words about Terry and our clean, climate-controlled facility. We look forward to serving your property management needs, Jeff!","replyTime":"2026-07-17T14:09:00","review":"My company rented a storage unit\nTo store maintenance supplies for our property management of houses in omaha.\nThe manager Terry was helpful in getting me access to the unit. The building is incredibly clean and climate and again Terry was extremely helpful.\nWould recommend renting a unit in this place to anyone.","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Jeff M."},{"reviewId":"0f031af1-3469-4fda-b97e-622bee22e1bd","range":0,"rating":5,"reply":"Thank you for taking the time to share this! Great customer service and getting the job done is what we aim for. We appreciate you, Sam!","replyTime":"2026-07-16T07:12:00","review":"Great costumer service easy to worth with and got the job done.","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Sam S."},{"reviewId":"2bf12f1d-5327-458b-ad5d-656a91acf9d9","range":0,"rating":5,"reply":"We are pleased to hear the process was easy and timely. Thanks for trusting Extra Space Storage, Samantha!","replyTime":"2026-07-16T07:12:00","review":"Easy to work with got the job done in a timely matter. We","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Samantha C."},{"reviewId":"89945cb8-e8d8-4cb5-bac7-11078c8fd20b","range":0,"rating":5,"reply":"We are ecstatic to hear this, Cheryl! Our amazing staff works hard to deliver wonderful experiences. Thank you!","replyTime":"2026-07-15T15:08:00","review":"Wonderful company, staff is amazing!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Cheryl B."},{"reviewId":"99c30372-3039-437d-a2bb-b6b53622726b","range":0,"rating":5,"reply":"Thank you for sharing, Charles! We're glad our team is always ready to help with your unit, whether small, large, short-term, or long-term.","replyTime":"2026-07-15T15:13:00","review":"always willing to help with getting the unit ready for me when I rent a unit.  either a small one or a large one. short term or a long-term one","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Charles P."},{"reviewId":"317a5600-5a7b-4065-80c5-86fb78f7fc8b","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about our Extra Space Storage location on 82nd St. in Omaha. Thank you for sharing your experience with us.","replyTime":"2025-02-05T07:54:00","review":"I have used ExtraSpace Storage in both Virginia and Nebraska.  Both were immaculate. Check in and check out were easy, predictable and fair.  Prices were reasonable,. What I love love love about this particular location, on 82nd St. in Omaha, is that you drive into the facility to unload. So you don’t have to worry about snow or rain.\n\nEdit- Just finished up a two-year rental. Again, effortless. The place was immaculate. I enjoy everything about this facility.","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Kathryn P."},{"reviewId":"cabd02d4-e448-4449-8a91-86f6c20e48b5","range":0,"rating":5,"reply":"Thank you immensely, Sofia! We're glad the experience and customer service stood out. Your recommendation means a lot to us!","replyTime":"2026-07-08T07:59:00","review":"Super great experience and great customer service very kind and helpful!!! I recommend to use Extra space storage!!!","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Sofia S."},{"reviewId":"faf16f5a-4653-4795-9fa0-bddad5a160d3","range":0,"rating":5,"reply":"We are delighted to hear Terry's helpful and patient service made your experience satisfying. We'll share your kind words with her, Liza. ","replyTime":"2026-07-08T08:00:00","review":"Terry was really helpful and patient with us despite having a sore leg, she showed us the storage unit. She also processed all the necessary paperwork while explaining everything related to the costs. Very satisfying with her help and service that she provided for us.","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Liza S."},{"reviewId":"d8d87e5b-c624-492c-9373-fab2b73d7934","range":0,"rating":5,"reply":"We're delighted to hear that Terri provided you with reliable service during your moving process. Thank you for sharing your positive experience with us, T.","replyTime":"2026-07-02T11:24:00","review":"Really enjoyed Terri's help throughout this moving process. She processed my move in and move out two years ago. Was so relieved to see a familiar face and receive reliable service.","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"T P."},{"reviewId":"a568bd88-33c1-4e2b-a73a-f1f43f5c449c","range":0,"rating":5,"reply":"Your positive experience with Teri is greatly appreciated. Thank you for sharing your feedback, Michael.","replyTime":"2026-06-30T10:05:00","review":"Excellent service from Teri","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Michael S."},{"reviewId":"7f6be793-1cef-4af2-a43c-1f10af3877fb","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your amazing experience with our customer service. Thank you for the recommendation!","replyTime":"2026-06-27T11:33:00","review":"An amazing and easy experience. The customer service is excellent and super helpful. Highly recommend.","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"MC S."},{"reviewId":"51d60836-baae-4052-95e2-af04608fdd00","range":0,"rating":5,"reply":"Thank you for sharing this, Jonathan! We're glad Teri delivered top-rate service. We'll make sure she knows her efforts are appreciated!","replyTime":"2026-06-24T08:18:00","review":"Top rate customer service and Teri is awesome.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Jonathan K."},{"reviewId":"1d317078-0a39-4df4-9074-41aa8c1c3e24","range":0,"rating":5,"reply":"Thanks, Anthony! Teri and Ileah are stars — we're glad their top-rate service made an impression.","replyTime":"2026-06-24T15:35:00","review":"Top rate service Teri and Ileah are awesome.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Anthony K."},{"reviewId":"da3a4f81-d646-4c29-9b4e-fb36f7c098a0","range":0,"rating":5,"reply":"Thank you for your review, Maximus! We're overjoyed to hear you experienced great service with Extra Space Storage.","replyTime":"2026-06-09T13:43:00","review":"Great service","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Maximus B."},{"reviewId":"a4732e75-9b1b-47d5-a3e3-bf8f952ffc69","range":0,"rating":5,"reply":"Your positive feedback means everything, Tamera! Thank you for recognizing our team's kindness and helpfulness.","replyTime":"2026-06-08T09:26:00","review":"Very great kind and helpful","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Tamera R."},{"reviewId":"cb04f824-c974-4172-9e23-62f046f5e40f","range":0,"rating":1,"reply":"Please accept our apologies for the pricing concerns, Christina. We understand your frustration with the increases and appeal process. Contact us at (402) 506-9084 to discuss options.","replyTime":"2026-06-05T13:31:00","review":"It started off OK, but they’ve raised the price 2x in the last year and make it impossible to appeal. Will be looking for a different space.","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Christina T."},{"reviewId":"cf95a3bf-8627-46b2-bd61-83b045cea093","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your excellent experience, Roman! Thank you for recognizing Teri's wonderful, helpful service at our facility.","replyTime":"2026-06-03T09:11:00","review":"The storage was excellent and the front desk lady Teri was wonder and super helpful in our needs","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Roman P."},{"reviewId":"786d000d-9e6e-466d-b29b-d9a02dca512f","range":0,"rating":5,"reply":"We are delighted to hear contract changes were easy and handled smoothly over the phone, Robert.","replyTime":"2026-06-02T09:26:00","review":"Had to make a change on the original contract.  It was easy to do and was taken care of over the phone.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Robert E."},{"reviewId":"c686c7a0-0de5-4337-8515-c177ef4af20f","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your excellent experience with Teri! Thank you for recognizing her patience and dedication, Natasha.","replyTime":"2026-06-02T13:17:00","review":"Teri was the best and patient store manager ever!!!","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Natasha K."},{"reviewId":"98620d57-b252-42a5-b07c-d6f340c7f404","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team. Thank you, Jonathan, for choosing Extra Space Storage!","replyTime":"2026-05-31T08:13:00","review":"Great customer service!","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"jonathan c."},{"reviewId":"a25e3cd6-0a51-43d0-a03f-dda44da8805c","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our friendly team and great service, Dan!","replyTime":"2026-05-26T11:38:00","review":"Friendly and great service!","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Dan B."},{"reviewId":"a608c7ee-f321-411b-90af-a197232d7d0e","range":0,"rating":5,"reply":"We greatly appreciate your feedback Ann! Glad we made your storage experience simple and straightforward.","replyTime":"2026-05-23T13:23:00","review":"Easy!","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Ann K."},{"reviewId":"9fe4d84f-c720-4c82-a249-f60548666fdb","range":0,"rating":5,"reply":"We are thrilled to hear John explained everything beautifully and got your unit set up same day. Thanks for recommending us!","replyTime":"2026-01-19T17:47:00","review":"Terri has been amazing. I had an issue with my monthly payment and she handled it immediately with kindness and professionalism. 10/10 recommend!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"DeJaughn S."},{"reviewId":"6d746c61-b64d-4bc1-a34e-3217b89bd9fc","range":0,"rating":5,"reply":"Thank you for the great review, Brandon! We’re glad to hear you had a positive experience. We truly appreciate your support!\n","replyTime":"2026-05-21T15:04:00","review":"Great place","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Brandon N."},{"reviewId":"26e0a00a-c923-4083-a967-d670d3aa8647","range":0,"rating":5,"reply":"Thanks Carson! We're thrilled your Sunday move-in was smooth, quick, and easy. We appreciate your positive feedback!","replyTime":"2026-05-19T11:58:00","review":"The reservation and move in process was very smooth, quick, and easy. I called and got completely moved in on a Sunday","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Carson H."},{"reviewId":"a06cfaff-e2cb-464f-999c-e9f9d41f16fc","range":0,"rating":5,"reply":"We are grateful for your kind words, Jeffrey! Your positive experience with our helpful and friendly team means everything to us.","replyTime":"2026-05-16T12:06:00","review":"Extremely helpful and friendly!","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Jeffrey H."},{"reviewId":"2d2c3fc1-0409-4af4-b4c0-17b64b9e8c7c","range":0,"rating":5,"reply":"We are delighted to hear Teri has been awesome! Thank you for sharing your positive experience with us, Kimchi Kim.","replyTime":"2026-05-15T12:11:00","review":"Teri has been awesome!","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"Kimchi K."},{"reviewId":"7e3e42b6-6d71-4dfc-9568-c654ac7ba3ee","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Doug! We're glad the process was easy and quick for you.","replyTime":"2026-05-13T13:42:00","review":"Very easy and quick process","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Doug R."},{"reviewId":"36747a36-7bdf-4e58-996c-5082b0e9a729","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, C.L.! We're thrilled you experienced great customer service at Extra Space Storage.","replyTime":"2026-05-08T13:36:00","review":"Great customer service!","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"C. L."},{"reviewId":"2e5561bf-9c36-465e-ac9a-96c54b31dcb3","range":0,"rating":5,"reply":"We are grateful for your kind words about our service! Your recommendation means everything to us, Cymone.","replyTime":"2026-05-07T12:50:00","review":"Super great service! Nice and knowledgeable and helped me with all my needs. Highly recommend!","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Cymone B."},{"reviewId":"bfa7284e-d384-41e6-ad63-786459abe3ac","range":0,"rating":5,"reply":"We are honored to hear about your positive experience with our customer service team, Bryan!","replyTime":"2026-05-07T14:57:00","review":"Great customer service.  Explained things very well.","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Bryan W."},{"reviewId":"59565acc-d809-480b-8480-57ca031c04ec","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Tracy! We're glad the online reservation was easy, and our team helped on moving day.","replyTime":"2026-05-06T14:20:00","review":"Very nice storage units.  It was a breeze to get my unit reserved online and the office was very nice to help me the first day of moving stuff to storage.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Tracy M."},{"reviewId":"205b0ea0-301d-46f7-b020-4864e23ec90b","range":0,"rating":5,"reply":"We are delighted to hear about your quick and easy experience! Thanks for choosing Extra Space Storage for your storage needs, Cheryl.","replyTime":"2026-05-06T14:08:00","review":"We had such a quick and easy experience getting a storage unit. They were knowledgeable about the size of unit I would need and answered all of my questions.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Cheryl M."},{"reviewId":"01453d11-755d-4026-a7c8-6ddacbdfb0b1","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your amazing customer service experience and easy setup process, Tyler!","replyTime":"2026-05-06T14:28:00","review":"Amazing customer service. Setting up our storage unit was a very easy process","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Tyler H."},{"reviewId":"09145450-69d9-4f60-9d1a-1799f95b489c","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Brian! We're thrilled you found our team friendly and the check-in process easy.","replyTime":"2026-05-05T15:09:00","review":"Very friendly, easy to check in, easy to love everything into storage, great rate. Would recommend","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Brian"},{"reviewId":"928d23f0-a0f5-4913-9531-8bc6c738f70b","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Daniel! If you need any assistance the future feel free to stop by or call us.","replyTime":"2025-03-29T05:12:00","review":"Easy access … great service when needed … highly recommend!","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Daniel N."},{"reviewId":"b4b4949b-18bf-4655-bf9d-71248e2af519","range":0,"rating":5,"reply":"Thanks for the kind words about our facility and manager! We're thrilled you had a great experience with Extra Space Storage, Jeremy.","replyTime":"2026-05-01T09:46:00","review":"Great facility and manager!!!","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Jeremy H."},{"reviewId":"22fd2b5c-dd5c-4c1d-9029-c721d377a42e","range":0,"rating":5,"reply":"Thank you for your feedback, Nyssa. We’re glad to hear you received friendly service.\n","replyTime":"2026-04-28T15:42:00","review":"Friendly service","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Nyssa C."},{"reviewId":"412f35ec-a7b2-46aa-9b7c-114d9447d32d","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Alicia! We're thrilled you found our team helpful and quick.","replyTime":"2026-04-24T13:16:00","review":"They helped get me a place quick and we're super helpful!","source":"Google","submissionTime":"2026-04-24T00:00:00","userName":"Alicia W."},{"reviewId":"908ec953-13c1-488e-850f-ad2d8ce41312","range":0,"rating":5,"reply":"We are thrilled to hear you found our team super helpful and kind. Thank you for choosing Extra Space Storage, Bianca!","replyTime":"2026-04-22T13:59:00","review":"super helpful and kind","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Bianca V."},{"reviewId":"35708e4e-adcf-413a-bdbb-91341f7bf032","range":0,"rating":5,"reply":"Your feedback is incredibly valuable, Kenny! Thrilled that our team provided helpful, friendly service. We appreciate you taking the time to share your experience!","replyTime":"2026-04-17T13:53:00","review":"Very helpful friendly  excellent job!!","source":"Google","submissionTime":"2026-04-19T00:00:00","userName":"Kenny R."},{"reviewId":"18ee21c0-8f3d-488d-9379-041c192a2554","range":0,"rating":5,"reply":"Thanks for recognizing Teri's excellent work! We're thrilled she provided you with great service at Extra Space Storage, Jay.","replyTime":"2026-04-19T10:52:00","review":"Teri does a great job","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Jay M."},{"reviewId":"eeab4225-68ac-4dea-a620-e43b2c86f71b","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with our helpful service. Thank you for your feedback, Peytyn.","replyTime":"2026-04-19T12:09:00","review":"Very helpful and good service!","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Peytyn V."},{"reviewId":"efb2a5a1-c8bd-4230-a00d-c8c8a85ec5ae","range":0,"rating":5,"reply":"We are glad to hear our team provided helpful service and clear fee explanations during your visit. Thank you for your feedback, Mia.","replyTime":"2026-04-19T12:09:00","review":"Just came in to look at storage units and the service was very helpful and she made sure we understood what all the fees were!","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"MIA S."},{"reviewId":"ad36e396-c81b-4223-9345-8ff2dc5a0179","range":0,"rating":5,"reply":"Thanks for the positive feedback, Alexandra! We're glad our team explained everything clearly and helped you find the right storage solution.","replyTime":"2026-04-16T09:52:00","review":"Explained all the details, answered our questions and showed us storage rooms.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Alexandra E."},{"reviewId":"88f14a77-8107-4557-8b2c-7a159f32d22f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience, Lizeth! Thanks for recognizing our team's helpful service and thorough tour.","replyTime":"2026-04-16T09:52:00","review":"Came in today and a really nice lady helped us. Gave us a tour and answered all of our questions","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Lizeth M."},{"reviewId":"bd445516-bb14-4a14-9627-05e7725322ba","range":0,"rating":5,"reply":"We are delighted to hear about Teri's helpful and friendly service. Thanks for choosing Extra Space Storage, Zakaria!","replyTime":"2026-04-16T14:47:00","review":"Teri was very helpful and friendly. She answered any questions I had, clarified payments, and offered a tour of the unit I was interested in. 10/10","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Zakaria"},{"reviewId":"a1caf437-0197-4da6-9427-c2d6b746bb5e","range":0,"rating":5,"reply":"We are elated to hear Teri made you feel at ease! Thanks for choosing our location Elle.","replyTime":"2026-04-14T17:12:00","review":"Teri was a phenomenal help and made me feel very at ease when getting my storage unit. Glad I chose this location!","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Elle B."},{"reviewId":"284f00a1-8e6a-4d5a-b7a5-53992bae2faf","range":0,"rating":5,"reply":"Thank you for your review, Joshua! We're thrilled that Teri provided incredible service and helped with pricing concerns.","replyTime":"2026-04-11T10:20:00","review":"Incredible customer service. Teri went to bat for me to actually combat a price hike","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Joshua S."},{"reviewId":"b0966895-4360-4c44-a81e-66a6a9f7e9e5","range":0,"rating":5,"reply":"Thank you immensely for highlighting our cleanliness and helpful service, Tyler! We appreciate your positive feedback.","replyTime":"2026-04-03T09:58:00","review":"Very clean. Very helpful!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Tyler"},{"reviewId":"3fc116e4-68df-4651-8ead-5ae4256a60e6","range":0,"rating":5,"reply":"Thank you immensely for highlighting our clean facility, easy access, and wonderful staff. We appreciate your positive feedback, Robert!","replyTime":"2026-04-03T10:48:00","review":"Clean, easy access,  wonderful staff.","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Robert"},{"reviewId":"ef88eb01-1dc0-4c53-bdbd-d586548b4de0","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our climate control, reasonable prices, and cleanliness. Thank you for choosing Extra Space Storage, Ryius!","replyTime":"2026-04-03T16:31:00","review":"Climate control, very reasonable price, multiple sizes to select from. Very clean and a restroom on site.","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Ryius H."},{"reviewId":"a438d06c-1429-4369-be10-68993d8009de","range":0,"rating":5,"reply":"We're pleased to hear that you found our service very helpful! Thank you for letting us know, Jacob.","replyTime":"2026-04-02T10:30:00","review":"Very helpful!","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Jacob F."},{"reviewId":"ddf2787a-5bb8-477e-a52d-27bc9b53eec6","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our clean, secure facilities and well-functioning equipment! We appreciate your review, Chad. ","replyTime":"2026-04-03T08:01:00","review":"Facilities are clean and secure all equipment working well","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"chad c."},{"reviewId":"f6427d9a-0de6-456a-a1e5-b6ef1ad3f0a5","range":0,"rating":5,"reply":"Thanks for the kind words about Teri and our well-maintained facility. We're thrilled she understood your needs perfectly, Glenn. ","replyTime":"2026-04-03T08:54:00","review":"Teri is great! Shes very helpful and understands my needs. The facility is very well maintained. Thanks Teri!","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"glenn a."},{"reviewId":"c4c7f9f2-28e1-4e54-8695-c67dcef3be09","range":0,"rating":5,"reply":"Thank you, Carol. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-27T09:57:00","review":"Did a great job.  Has always been helpful when I've had issues in the past.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Carol A."},{"reviewId":"cc4ed151-c4cc-4309-9f63-99952bd45e0e","range":0,"rating":5,"reply":"Thank you for your kind words, Christie! We’re so glad our team could make your experience quick and easy.\n","replyTime":"2026-04-01T15:38:00","review":"Great customer service Very quick & helped me navigate the process of renting a unit.??","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Christie B."},{"reviewId":"1a55ad9c-a098-4e48-b50e-1e1ef70015b6","range":0,"rating":5,"reply":"Thank you for your feedback, Jaelyn. We’re glad you received great service and care from our team.\n","replyTime":"2026-03-25T12:47:00","review":"Great service and awesome care","source":"Google","submissionTime":"2026-03-25T00:00:00","userName":"Jaelyn E."},{"reviewId":"264433a4-7a93-43b6-9e6a-eea29d9173f4","range":0,"rating":5,"reply":"Thank you for your review, Anthony! We're delighted that Teri provided amazing, helpful, and thorough service.","replyTime":"2026-03-20T16:40:00","review":"Teri was amazing! Super helpful and thorough!!","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Anthony G."},{"reviewId":"b8faa48a-fb08-4dfb-ad5e-01518aaef723","range":0,"rating":5,"reply":"Thanks for the positive feedback, Adam! We're elated to hear that Terry was able to assist you so well.","replyTime":"2026-03-20T16:40:00","review":"Terry was amazing and very helpful with getting us set up. Very professional and knowledgeable.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Adam G."},{"reviewId":"55a9f20d-9b25-4f0b-8a8c-75f319a2b01b","range":0,"rating":5,"reply":"We think John is great too! Thanks for the positive review, Dwight. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-19T08:20:00","review":"Teri was great, service, cleanliness, easy to use facilities! Fantastic!\nDefinitely recommend these units. Very clean. No bugs.","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Dwight L."},{"reviewId":"bba99d67-84d6-451c-837c-913b18f676b3","range":0,"rating":5,"reply":"Your positive feedback about Teri's patient assistance means everything to us, Tiffany. So glad we could help!","replyTime":"2026-03-18T14:28:00","review":"Teri was very friendly and patient with helping me get my storage unit after doing it online. Thank you.","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Tiffany M."},{"reviewId":"b79427fd-ea2a-4721-adaf-4c3434a16357","range":0,"rating":5,"reply":"We are delighted to hear you found our facility clean and easily accessible. We appreciate your business, Stephanie. ","replyTime":"2026-03-18T15:16:00","review":"Very clean facility!! Easy to access. Would use again when needed.","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Stephanie B."},{"reviewId":"416fb777-5cae-47e5-b3a2-f4743dd2100b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled our fast setup, affordable payments, and smooth process made storage easy for you, Aniessa.","replyTime":"2026-03-18T16:01:00","review":"Great service got us all set up fast and easy payments were affordable gave us all the information sent right over and keys were given right after signing lease only took a few moments to get all set up highly recommend ??","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Aniessa B."},{"reviewId":"605949b1-5006-4391-8aff-1fdcc758abd6","range":0,"rating":5,"reply":"Thank you, Jacey, for sharing your kind words! We're glad our team provided polite and helpful service.","replyTime":"2026-03-18T16:02:00","review":"Very polite and helpful!","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Jacey"},{"reviewId":"041df04c-d85d-4823-9f8c-c007b3d24712","range":0,"rating":5,"reply":"Thank you for recommending Extra Space Storage! We are privileged to hear about your positive experience.","replyTime":"2026-03-17T17:28:00","review":"Very good experience. Clean , nice units and responsive management. Recommend !","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Diane E."},{"reviewId":"e7efcdae-5609-4a5b-aa70-3728d5de2ba3","range":0,"rating":5,"reply":"Hi, Rosalind. We appreciate your positive review. Please call (402) 506-9084 if you have any questions. ","replyTime":"2023-10-14T09:46:00","review":"Great","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"Rosalind S."},{"reviewId":"f02826b1-5f67-4f22-b481-d1e50c74ef44","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Craig! Thrilled Teri and Drew provided quick, helpful service for your same-day move-in.","replyTime":"2026-03-14T12:55:00","review":"Teri and Drew were very helpful, got my rental unit quickly and move my items in same day.","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"Craig O."},{"reviewId":"4e98c1a5-843d-42b1-ad25-0002725e9759","range":0,"rating":5,"reply":"Thanks for the positive feedback, Summer! We're thrilled to hear about your great experience with our customer service and facilities.","replyTime":"2026-03-14T12:56:00","review":"Great to work with, wonderful customer service, very clean and safe facilities","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"Summer P."},{"reviewId":"b7063652-4b1a-42d6-ac84-73ec0e159a0c","range":0,"rating":5,"reply":"We are glad to hear you found us clean, friendly, and professional. Your feedback means everything to us, Noah.","replyTime":"2026-03-14T10:42:00","review":"Clean, Friendly, professional.","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"Noah B."},{"reviewId":"ba5d1711-dd08-4944-a392-b5e8c2c0030c","range":0,"rating":5,"reply":"We're thrilled to hear that Terri provided excellent service in assisting you with the correct unit. Thank you for sharing your experience with us, George!","replyTime":"2026-03-03T14:01:00","review":"Terri is awesome to work with. Aligned me with the correct unit quickly and in a professional manner.","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"George S."},{"reviewId":"98bca68d-ec49-429b-8e2f-ec1dfa96ba69","range":0,"rating":5,"reply":"We are grateful Terri made your storage rental experience easy and smooth!","replyTime":"2026-02-28T14:50:00","review":"Terri was awesome. She made renting a storage place easy","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Larry M."},{"reviewId":"d2bd3ee3-e58c-4095-936a-62034a905818","range":0,"rating":5,"reply":"Hi Michelle, thank you for your review. We're glad Craig was very helpful and friendly. Feel free to stop by the office if you need anything! \n","replyTime":"2023-03-19T11:44:00","review":"Teri has been extremely helpful with our transfer to a smaller unit. She is very friendly and awesome to work with.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Michelle L."},{"reviewId":"692c7735-fe6c-482d-b5d9-371313c0d92e","range":0,"rating":5,"reply":"Thanks for your positive feedback, Lisa! We greatly appreciate your recommendation and are glad to hear you had a wonderful experience at Extra Space Storage.","replyTime":"2026-02-27T17:01:00","review":"She was wonderful and helpful and the place is so clean! Would recommend highly.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Lisa P."},{"reviewId":"c0ed320d-aeaa-4fcb-af82-c8c926081b6d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Josh! We're thrilled our friendly staff provided excellent service and our clean facilities impressed you.","replyTime":"2026-02-27T17:03:00","review":"Friendly staff answered all my questions with out hesitation. Showed the units we where interested in let us discuss with each other with out making feel like they were hoverong or pressuring us. The cleanest facilities Ive seen!","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Josh Z."},{"reviewId":"20ad50f6-6cff-4617-8873-4f8907674e79","range":0,"rating":5,"reply":"Thank you for your review, Steven! We're delighted our team provided great customer service and quick, efficient assistance.","replyTime":"2026-02-26T13:50:00","review":"Great customer service. Got me in and out in no time","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Steven C."},{"reviewId":"69ffa63b-7dd2-4871-a025-52a776f0709e","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, Allyssa! Thank you for recognizing our clean and safe space and our helpful staff. We appreciate your kind words about Teri.","replyTime":"2026-02-26T14:22:00","review":"This location is great, the space is always clean & safe, and the staff are always helpful. Teri is awesome if you need any help at all!","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Allyssa S."},{"reviewId":"416c3365-944c-4e9d-a91d-6a8767e6b995","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback about our customer service team!","replyTime":"2026-02-24T09:56:00","review":"Good customer service","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"Harry B."},{"reviewId":"a8484add-46aa-4dad-996d-9d635573d339","range":0,"rating":5,"reply":"We are thrilled to hear Terry provided excellent long-distance help and accommodated your last-minute unit swap needs!","replyTime":"2026-02-24T11:31:00","review":"Terry was a huge help - not just for getting my storage sorted out long distance, but then making a last minute swap when I needed a bigger unit. Thank you!!","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"Pegeen R."},{"reviewId":"32e37bee-468c-4d3f-b482-147abe3b1a03","range":0,"rating":5,"reply":"We are delighted to hear about the excellent help you received. Your positive feedback means a lot to us.","replyTime":"2025-05-30T11:17:00","review":"Excellent help","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Robert M."},{"reviewId":"081892e9-7dd0-45c9-9eff-09dcda7709b8","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2024-12-09T08:40:00","review":"Great place! Terri is great to work with! Very courteous and helpful.","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Lauri C."},{"reviewId":"66b992c4-438c-4089-bb4f-55cb7cacab9d","range":0,"rating":5,"reply":"We're overjoyed to hear that Terry did wonderful. Thank you for sharing your experience with us!","replyTime":"2026-02-17T14:56:00","review":"Terry did wonderful.","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Sam M."},{"reviewId":"94e1521a-0b97-440a-bc3b-5837a45d609c","range":0,"rating":5,"reply":"Thank you for taking the time. Terry really helped you out, we appreciate your feedback.","replyTime":"2026-02-14T16:02:00","review":"Terry really helped me out thank you","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Scott W."},{"reviewId":"5a771d7a-ea77-4abf-99b1-ead2bc5c9b41","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rich! We're happy we were able to provide a smooth and terrific rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.","replyTime":"2021-10-08T13:33:00","review":"The renting process went smoothly and the folks directly at the facility reached out to me quickly.  The instructions were relatively easy to follow for my first access trip.  The entry/exit, carts, elevators, etc. were a delight to use and the storage space itself was also.  The whole experience was terrific.  I stopped by the office on the way out and had a nice short visit with the site manager about how pleasant and encouraging it all was.  Subsequent visits have also been terrific.","source":"Google","submissionTime":"2026-02-11T00:00:00","userName":"Rich L."},{"reviewId":"0d5b4cd3-957f-4041-9b89-329bb6c4b3d7","range":0,"rating":5,"reply":"Thanks for the positive feedback! We sincerely value your kind words about our team at Extra Space Storage.","replyTime":"2026-02-11T17:32:00","review":"Super sweet- pleasant- and helpful!!! Top notch!","source":"Google","submissionTime":"2026-02-11T00:00:00","userName":"Delana R."},{"reviewId":"2e1741c0-5c00-4227-ab8c-42a4cc46a4f9","range":0,"rating":5,"reply":"Thanks for the positive feedback, Megan! We appreciate your kind words about our friendly and helpful staff at Extra Space Storage.","replyTime":"2026-02-07T10:34:00","review":"Very friendly & helpful folks!","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Megan R."},{"reviewId":"9340a0fe-703a-4772-a578-28d87fd79d31","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with Terry! Thank you for sharing your feedback.","replyTime":"2026-02-04T10:22:00","review":"TERRY IS AMAZING! shes helped me with my unit, made personal calls to give me updates, checks on everything. Shes awesome","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Zachary O."},{"reviewId":"9f614667-1b40-4ddd-84bf-ade027e1dca4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that you are satisfied with our storage facilities and services.","replyTime":"2026-02-04T11:43:00","review":"Clean, well lit, secure, drive up & climate controlled. I can't think of anything else we need in storage, but if you do Teri and her team will see to it you get it.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Kurt B."},{"reviewId":"64f490e9-c97b-498d-9294-129a9704df7b","range":0,"rating":5,"reply":"We are privileged to serve customers who notice our experienced staff and cleanliness standards.","replyTime":"2026-02-04T13:45:00","review":"Wonderful and experienced staff. Very clean","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Renee H."},{"reviewId":"0d3fe71f-78f1-4b1c-8e7b-f58caebb0934","range":0,"rating":5,"reply":"We are utterly delighted to hear about your excellent experience! Your loyalty means everything to us. It's wonderful to know that from your initial contact through to the final signing, everything met your expectations perfectly. We're particularly pleased that our team was able to accurately assess what you needed and match you with the right unit availability. The fact that you chose to return to our 3002 S 82nd Ave location based on your previous positive experience is truly the highest compliment we could receive. Thank you for being such a valued returning customer and for taking the time to share your feedback about both visits.","replyTime":"2026-01-29T12:44:00","review":"I was extremely pleased from the initial contact to the final signing. Knowledge of what I needed and the availability of units was spot on. I have previously rented from this location at 3002 S 82nd Ave in the past with the same experience which is what brought me back again.","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Anajo T."},{"reviewId":"6f8e5dfd-f4f0-4690-bd0b-14ea9840779d","range":0,"rating":5,"reply":"Your positive experience means everything to us. We're glad Extra Space Storage made things simple for you.","replyTime":"2026-01-29T12:45:00","review":"Nice and easy","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"matthew n."},{"reviewId":"a9ab250d-6aed-452e-be51-058651f57521","range":0,"rating":5,"reply":"Hi Tamara, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-04-25T15:19:00","review":"I was able to get in and out. The staff is  polite ,helpful and knowledgeable. They have plenty of useful items for your move on hand.","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Tamara F."},{"reviewId":"d1f53b91-b0cd-4a7f-8685-4f05960015ff","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience! Your feedback about our helpful service means everything to us.","replyTime":"2026-01-28T10:20:00","review":"Excellent experience,  very helpful","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"kaylee m."},{"reviewId":"6bd3e569-f42b-47e5-9950-6f0763d7ea57","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad our clean facility and helpful staff made a positive impression.","replyTime":"2026-01-28T18:47:00","review":"Clean neat and staff are very helpful  highly recommend","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"George K."},{"reviewId":"9655f30d-714f-4aaf-8855-676ca4fb6c0d","range":0,"rating":5,"reply":"We are elated to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback.","replyTime":"2026-01-24T15:53:00","review":"Easy to sign up online and get into right away. Everything is clean, and you can drive in (gated garage) and pull up right to the units. Teri patiently answered all my questions when I visited the first time so I felt confident using the space.","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"Jen"},{"reviewId":"37043b17-ad41-43f2-b5f5-096aafb09138","range":0,"rating":5,"reply":"We are elated to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback.","replyTime":"2026-01-24T15:53:00","review":"Easy to sign up online and get into right away. Everything is clean, and you can drive in (gated garage) and pull up right to the units. Teri patiently answered all my questions when I visited the first time so I felt confident using the space.","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"Jen"},{"reviewId":"e60aff37-878c-4463-b827-5ac05dac7cb8","range":0,"rating":5,"reply":"Thanks for your wonderful feedback! We're glad Terry made your setup quick and easy.","replyTime":"2026-01-23T13:13:00","review":"Super quick and easy setup.  Terry is very helpful.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Kam B."},{"reviewId":"a1c4d776-2be6-4da1-a226-a113c710a935","range":0,"rating":5,"reply":"We are delighted to hear we're always helpful when you need us, Andy!","replyTime":"2026-01-20T10:32:00","review":"Always helpful when needed","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Andy R."},{"reviewId":"ae0bd2d8-b4b3-486d-b413-cb7e22069372","range":0,"rating":5,"reply":"We are thrilled to hear John explained everything beautifully and got your unit set up same day. Thanks for recommending us!","replyTime":"2026-01-19T17:47:00","review":"John was a wonderful help. He explained everything beautifully and I got my unit set up the same day. 10/10 recommend!","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"DeJaughn S."},{"reviewId":"ea737641-a36c-4694-8c76-22a08e9d7946","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our customer service team's friendly and knowledgeable assistance!","replyTime":"2026-01-09T07:38:00","review":"Great customer service.  Friendly and very knowledgeable.  Thank you!","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Joanne W."},{"reviewId":"8369d717-7fff-4125-a6ff-fcbf0462ad6b","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our customer service team's friendly and knowledgeable assistance!","replyTime":"2026-01-09T07:38:00","review":"Great customer service.  Friendly and very knowledgeable.  Thank you!","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Joanne W."},{"reviewId":"2ca09336-1b55-4a0f-ae7f-153cdb5cf51a","range":0,"rating":5,"reply":"We are thrilled to hear you found our units nice, clean, and easy to access. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-05T09:37:00","review":"Nice and clean units and easy to access","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Tyler H."},{"reviewId":"f8f3d178-e5b2-4e7b-a491-becdbc02cbd7","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our respectful and helpful staff. We appreciate your recommendation!","replyTime":"2026-01-06T08:06:00","review":"Staff was very respectful, polite, and helpful. 5 star rating for experience. Highly recommended","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Dopey L."},{"reviewId":"77873de3-7ddb-4cdb-b505-a6aec7d161ff","range":0,"rating":5,"reply":"We are elated to hear about your great experience! Thank you for recognizing our kind and helpful approach.","replyTime":"2026-01-06T08:00:00","review":"Great experience, very kind and helpful with the process.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Tanya H."},{"reviewId":"94c4a469-1833-4311-a7c5-fefd207fe552","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're thrilled you found our team friendly and appreciated our fast service.","replyTime":"2026-01-03T14:03:00","review":"Very friendly people. Fast service!","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Shay"},{"reviewId":"371362ef-36db-429d-b6d9-2d2b68407909","range":0,"rating":5,"reply":"Thank you immensely for recognizing Terry's excellent service. We're thrilled he provides such patient, accommodating support for your storage needs.","replyTime":"2026-01-03T14:39:00","review":"Terry is the best. Always patient and willing to work with me.","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Anytime C."},{"reviewId":"804f6e99-89be-42b9-8620-5265e9bdeede","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Teri provided such excellent service. Your kind words mean everything to us.","replyTime":"2026-01-02T13:34:00","review":"Teri is amazing!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"A D."},{"reviewId":"e86a9ad6-498f-4092-9996-919485b80263","range":0,"rating":5,"reply":"We are absolutely thrilled to hear the move-in process was easy and efficient! Thanks for choosing Extra Space Storage for your smooth transition.","replyTime":"2026-01-02T13:00:00","review":"The process was easy and efficient to get moved in and the facility was nice. Thank you for making it a smooth transition.","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Sarah B."},{"reviewId":"1345e7ea-7932-4e41-a2ef-cb634163344e","range":0,"rating":5,"reply":"We are elated to hear Teri provided wonderful service! Thank you for recognizing our team member's excellent work.","replyTime":"2026-01-02T13:00:00","review":"Teri is wonderful!!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Leilani S."},{"reviewId":"45db1a18-ad84-40e4-b300-50369e00b746","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience. So sorry for your loss. Thrilled Teri provided excellent service during this difficult time.","replyTime":"2025-12-20T11:30:00","review":"Stopped by the 82nd & Center location in Omaha related to my Aunt passing away and needing to transfer ownership of the unit. Teri was awesome! Super helpful, professional, the best!","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Darren B."},{"reviewId":"d9f80ba4-8856-4974-bac3-f4db7626626c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're pleased Teri provided such patient, helpful service with your setup.","replyTime":"2025-12-20T12:28:00","review":"Amazing!! Teri was so patient and helpful with getting our code and everything together. A++","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Whitney R."},{"reviewId":"90322a36-b377-4868-9cb9-8087d65607c8","range":0,"rating":5,"reply":"We are honored to hear Teri provided great service and eased your first-time storage experience!","replyTime":"2025-12-19T07:57:00","review":"Teri was so helpful! I’ve never used a storage unit before, but she eased my anxiety and answered all my questions. Great service!","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Ashley M."},{"reviewId":"7c8f3fee-853e-4717-b3eb-a37a5202d599","range":0,"rating":5,"reply":"We are privileged to hear the unit size worked well for your household items. Thanks for recognizing our service!","replyTime":"2025-12-13T15:49:00","review":"Unit was plenty big to keep a household of items. Great service.","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Brian L."},{"reviewId":"dfe6cf9b-c2e7-44f3-9a7d-3bedc2d772eb","range":0,"rating":5,"reply":"Thanks for the kind words about our place and team! We appreciate your feedback.","replyTime":"2025-12-13T07:44:00","review":"Nice place place,nice people","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Michael G."},{"reviewId":"0bfe9d5b-ff5c-4727-b09a-651de2dd075a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you experienced great service with Extra Space Storage.","replyTime":"2025-12-10T15:03:00","review":"Great service!!","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"George A."},{"reviewId":"26ae3319-6824-447c-8be2-9afb4eebb548","range":0,"rating":5,"reply":"We are privileged to hear you found us easy to work with, clean and helpful! Thank you for choosing Extra Space Storage.","replyTime":"2025-12-06T14:42:00","review":"Easy to work with, clean and very helpful!","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Lee T."},{"reviewId":"ac1f436d-b595-4288-bac8-143b3beba35a","range":0,"rating":5,"reply":"We are overjoyed to hear about your amazing experience! Thanks for trusting us with your storage needs when you needed help right away.","replyTime":"2025-12-06T08:57:00","review":"I just had an amazing experience renting a unit here. They worked with me to get me in right away even when I thought I couldn't. They took the extra time and patience to help. Thank you guys! One less thing to worry about!","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Becki L."},{"reviewId":"a9603a18-0d1a-4f77-add0-50f8402066fe","range":0,"rating":5,"reply":"We are thrilled to hear you found our staff friendly and helpful with clean space!","replyTime":"2025-12-03T12:15:00","review":"Very friendly, helpful staff and clean space!","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"Christine H."},{"reviewId":"3e288167-1432-4903-becc-54a839d5c147","range":0,"rating":5,"reply":"We are thrilled to hear Teri provided an amazing experience! Thank you for the wonderful feedback.","replyTime":"2025-12-01T16:51:00","review":"Teri is great! All around amazing experience!","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Becca B."},{"reviewId":"6832a8b4-374f-44d4-ad52-ca238774425b","range":0,"rating":5,"reply":"We are grateful for your kind words! Thrilled our team provided quick, easy service. Your feedback means everything!","replyTime":"2025-11-21T16:47:00","review":"Awesome help in person! Thank you! Quick and easy!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Jacki B."},{"reviewId":"f742ed3e-d3c6-466b-a44f-7224afc5429b","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thanks for highlighting our cleanliness, security, and helpful staff who provided that complimentary lock.","replyTime":"2025-11-19T07:21:00","review":"I cannot recommend Extra Space Storage highly enough! From the moment I first inquired, the service has been consistently excellent, professional, and always attentive.\n\nThe staff goes above and beyond to help their customers. I had an incident where I was genuinely struggling with my unit's lock, and a wonderful employee (I'm so sorry I can't remember her name!) immediately came over, helped me resolve the issue, and even gave me a new, complimentary lock. That level of care is truly rare and appreciated.\n\nThe entire process was seamless: the online sign-up and paperwork were quick and easy, making the rental process stress-free.\n\nBeyond the amazing customer service:\n* Cleanliness: The facility is impeccably clean. It's clear the team takes great pride in maintaining the property.\n* Security: I always feel safe and secure on the property, which is a major factor when storing valuable items. The facility is very well-lit, which is reassuring, especially in the evenings.\n* Access & Convenience: Getting in and out is a breeze. The access hours are convenient, and the loading/unloading areas are spacious. Plus, there are plenty of carts and dollies readily available for moving items, which is a huge help.\n* Facility Quality: The unit itself is in great condition, and if climate-controlled, the temperature is always consistent. The value for the price is excellent.\n\nIf you're looking for storage, this is absolutely the place to go. Thank you to the entire team for making my storage experience so pleasant and worry-free!","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Bethany S."},{"reviewId":"ff9c8b02-5e02-45ae-983b-2230cf42a377","range":0,"rating":5,"reply":"We are overjoyed to hear about your fast and friendly service experience with Extra Space Storage!","replyTime":"2025-11-14T11:13:00","review":"Fast and friendly service!!!!","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"Brian C."},{"reviewId":"b35acb56-8fe2-4019-b5ef-d81f23c1d367","range":0,"rating":5,"reply":"Thank you for highlighting Teri's spectacular service! We're delighted you found us the best storage option in Omaha.","replyTime":"2025-11-13T13:47:00","review":"Teri was spectacular and this was the best place to store anything in omaha","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"Bryan R."},{"reviewId":"95f8887e-c10b-49a7-bdb3-53b2ccdcc611","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our storage management and operations team!","replyTime":"2025-11-13T13:47:00","review":"Best Storage Management and operations!","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"Jake T."},{"reviewId":"d9aa2af5-47b3-4a67-bb11-e9e83fb09abb","range":0,"rating":5,"reply":"Thank you for sharing your kind words about our patient service. We're glad we could help!","replyTime":"2025-11-11T14:45:00","review":"Great job very patient","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Corvette M."},{"reviewId":"aaa6bf61-d4ad-4f74-8efb-637262a3ec6b","range":0,"rating":5,"reply":"Thanks for choosing us for your first storage experience! Great to hear it was secure and fast.","replyTime":"2025-11-08T09:46:00","review":"It my 1 first experience to rent storage but here securely and fast","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Djany M."},{"reviewId":"4c1b379f-ef8e-4181-a176-38649b5461b8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our rental process. Your feedback about the detailed and thorough service is greatly appreciated.","replyTime":"2025-06-03T08:36:00","review":"Quality customer service that actually cares about you. Nice facilities and good prices.","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Sam B."},{"reviewId":"0ec03efb-6db6-4fea-b50a-765cb96e4d2d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you had a smooth, quick experience with friendly service and great vibes.","replyTime":"2025-11-07T09:17:00","review":"Always a great experience! Everything was smooth, quick, and better than expected. Friendly service, reliable results, and genuinely good vibes all around. Definitely recommend to anyone, anytime. Thank you all","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Kalab “."},{"reviewId":"95bfe2b4-8138-402f-a320-99fb4dcfa55f","range":0,"rating":1,"reply":"Thank you for the kind words, Elizabeth. We're happy to hear that Teri was very helpful! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2024-04-12T09:32:00","review":"EDITED 11_7_25\nTHEY HAVE BEDBUGS AND ARENT TELLING THEIR TENANTS!!!\nBeen there a year and a half, always paid rent on time, never been a problem renter. We reported bed bugs in Oct, sent pictures like we were asked to. Was told they could spray or move us.\nThen today 11/6/25 Teri speaks to the DM and they do a complete 360. Deny deny deny.  Got an email that denied the pictures were of their facility, that they never found anything, and we are being told to vacate immediately. Teri also tried to say I reported the issue to her (and claims i told her i already had them??) with John in the office...but we were the only two there at the time.\nBecause WE did the right thing and no one else has reported an issue, they are scapegoating us because they dont want risk tenants with their insurance filing claims. DONT take your stuff here, warn anyone who does.\n\nWe'll move are stuff, we dont want to give them our money anyway. But I'll be damned if I sit back and let someone lie and treat me like that when I was a good tenant.\n\nAlso theyre constantly trying to raise prices on you, which they can do, so beware.","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Elizabeth G."},{"reviewId":"bd67163e-b9d5-4fee-832c-3e623d647d0e","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled Gina and John provided excellent service setting up your units.","replyTime":"2025-11-04T09:32:00","review":"Gina Wounded Shield and John Macari-Owen were extremely helpful in setting up our units. Thank you so much!","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"JetliPlus B."},{"reviewId":"15076901-77ec-4802-b111-ed726dfcca78","range":0,"rating":5,"reply":"We are grateful Gina and John guided you perfectly through setup. Thank you for choosing Extra Space Storage!","replyTime":"2025-11-04T09:32:00","review":"Gina Wounded Shield and John Macari-Owen were very helpful in the process and guided perfectly on getting our units set up. Thank you!","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"Jeffrey T."},{"reviewId":"10c355e0-8d59-4711-89db-39897d9c1c21","range":0,"rating":4,"reply":"Thank you for highlighting our clean storage space and friendly staff! We're glad you had a positive experience.","replyTime":"2025-10-25T07:38:00","review":"Great and clean storage space, friendly staff.","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Sean P."},{"reviewId":"34b28a82-2c06-4877-b3f9-71bdbae63517","range":0,"rating":5,"reply":"Thank you for highlighting Teri's helpful and understanding service. We're grateful she made your experience positive!","replyTime":"2025-10-22T17:44:00","review":"Teri was very helpful and kind /understanding to our situation. Definitely a asset  to extra space storage","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Gloria C."},{"reviewId":"d91c6744-f192-4837-a801-35ae640ba433","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! We're thrilled you appreciated our great service and clean atmosphere.","replyTime":"2025-10-22T17:49:00","review":"Great service, very clean atmosphere!","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Jeff J."},{"reviewId":"60273265-c678-4fe7-a076-3fdb1485d1d7","range":0,"rating":5,"reply":"We are pleased to hear you found us easy to work with! We'll share your kind words with Teri.","replyTime":"2025-10-18T14:53:00","review":"Very easy to work with! Thanks Teri for all your help!!","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Saryann S."},{"reviewId":"ec306749-d131-4226-9bc4-6afdfe17254f","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for reaching out.","replyTime":"2025-10-16T12:04:00","review":"Teri was a great help!!","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Becky A."},{"reviewId":"1fa576e3-47b7-43a9-9c6f-4b8c3f40cf0f","range":0,"rating":4,"reply":"We are excited to hear you had a positive experience with Extra Space Storage!","replyTime":"2025-10-11T16:14:00","review":"Nice","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"JM3 L."},{"reviewId":"32a60eb9-3ec3-4acc-9115-f911fa1d32bd","range":0,"rating":5,"reply":"Your positive feedback means a lot! Thrilled we delivered great, easy, fast same day service for you.","replyTime":"2025-10-11T16:12:00","review":"Great, easy, fast same day service.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Rachel B."},{"reviewId":"4501f571-1c9f-40db-bbc0-23efaddefdb0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Teri provided outstanding service. We appreciate you!","replyTime":"2025-10-04T10:30:00","review":"Teri was outstanding. Thank you.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Ken C."},{"reviewId":"c354f11d-93ca-4e3e-b770-f2b09981053a","range":0,"rating":5,"reply":"Hi Aaw, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for trusting us with your valued items and for giving us the opportunity to work with you! ","replyTime":"2024-05-18T09:23:00","review":"Clean, well kept, and private indoor storage facility. Great personnel and customer service experience to fit out needs.","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"AAW"},{"reviewId":"2688d430-1ea1-4082-8e30-ff5a436a3b0d","range":0,"rating":5,"reply":"Thanks for the kind words, Michael! We're thrilled you found our facility super clean and easy to work with.","replyTime":"2025-10-03T11:55:00","review":"Great to deal with. Super clean facility!","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Michael W."},{"reviewId":"c77601df-38fd-4608-aebd-47f9a1f24716","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're grateful you had a nice experience with us.","replyTime":"2025-10-02T08:11:00","review":"Nice experience!","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Xo. Y."},{"reviewId":"c2dcb80d-78f7-492e-9a3f-3d27a7cd7e29","range":0,"rating":5,"reply":"Thank you for your review! So glad Teri provided excellent service and was knowledgeable whenever you needed help.","replyTime":"2025-10-02T08:03:00","review":"Teri Taulborg has shown very great costumer service.  Every single time i needed help or had a question about something she was there with full of knowledge.","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Javontae T."},{"reviewId":"eca60196-a44e-4353-ac57-ea9e436e9cef","range":0,"rating":5,"reply":"We are pleased to hear our team went above and beyond! Thanks for recommending Extra Space Storage, Dawn.","replyTime":"2025-09-29T13:24:00","review":"People were nice, and helpful.  Went above and beyond in situations to accommodate......totally recommend extra space storage for storage needs!","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"Dawn C."},{"reviewId":"4b0e3405-d66a-4467-8789-cceffe9e2f58","range":0,"rating":5,"reply":"Thank you for taking the time to share! So glad Teri provided amazing service and showed you around courteously.","replyTime":"2025-09-27T11:36:00","review":"Teri was amazing and very nice with showing us where we were going to be grabbing the items from we definitely appreciated her courtesy","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Michael &."},{"reviewId":"6a627daa-53c6-4652-8b0b-6ffb6be7eb32","range":0,"rating":5,"reply":"We are ecstatic to hear you found our team friendly and knowledgeable! Thanks for the great review.","replyTime":"2025-09-27T15:01:00","review":"Friendly and knowledgeable!","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Canon C."},{"reviewId":"a76fb842-97b7-47d7-9f6f-3fc3ced26c82","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Teri made your rental process super easy! Thanks for choosing us for your storage needs.","replyTime":"2025-09-19T14:44:00","review":"Teri was very nice and made the rental process super easy! I look forward to storing here!","source":"Google","submissionTime":"2025-09-19T00:00:00","userName":"Katerina B."},{"reviewId":"7ed29107-7158-49ae-b431-12379c176c29","range":0,"rating":5,"reply":"We are overjoyed to hear about your amazing experience! Thanks for recommending our helpful staff and clean facility, Drew.","replyTime":"2025-09-18T08:17:00","review":"This place and location is absolutely amazing. Very helpful staff, very clean, and very respectful people. I highly recommend them to anyone and everyone.","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"Drew F."},{"reviewId":"faf2ee24-1d5a-492f-b076-178eb9b7ace0","range":0,"rating":5,"reply":"We are delighted to hear that Terri provided exceptional service during your visit! It's wonderful to know that we were able to assist you in quickly securing a storage space and getting everything moved in on the same day. We strive to maintain a clean and well-organized facility, so it's great that you noticed Terri's efforts in keeping the space tidy. Thank you for choosing us for your storage needs and for taking the time to share your positive experience, Simur. We truly appreciate your business!","replyTime":"2025-09-18T08:17:00","review":"Needed to quickly secure a storage space and this place was extremely kind and willing to help us out. On the same day we got the space, moved everything we needed, and had it all locked up before the afternoon. Terri provided exceptional service and soon after we got everything organized, I saw her keeping the space very clean. Great prices as well. Really appreciate all of the help!","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"Simur K."},{"reviewId":"457c85f4-ac09-4b8d-a733-2ceb49a67bec","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you love our clean, easy access storage! Thanks for sharing your great experience.","replyTime":"2025-09-13T10:04:00","review":"It’s great storage you will love clean easy access!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"king o."},{"reviewId":"42f5cd7e-fe84-4a43-be03-9957b5ebac3f","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear that Teri provided great customer service. Thank you for sharing your experience.","replyTime":"2025-09-11T14:40:00","review":"Teri at Extra Space Storage was a great worker I appreciate her Customer services.","source":"Google","submissionTime":"2025-09-11T00:00:00","userName":"Nia"},{"reviewId":"3d18c277-5705-4af4-8353-5f29d8c71054","range":0,"rating":5,"reply":"Thank you for taking the time to share! So glad we could help with your storage auction experience. Appreciate you noticing our clean facility!","replyTime":"2025-09-05T16:54:00","review":"Had a great experience with them! Won a storage auction, and they were very helpful and nice through the whole experience. Also, very clean inside! I was impressed!","source":"Google","submissionTime":"2025-09-05T00:00:00","userName":"hjolinke"},{"reviewId":"aa3af315-f989-4d89-9228-b08bd63c7fcb","range":0,"rating":5,"reply":"We are honored to hear you found us helpful and accommodating, Julie! Your kind words mean everything to us.","replyTime":"2025-09-05T08:06:00","review":"Very helpful and accommodating, thank you!!!","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Julie C."},{"reviewId":"5bb676d0-2b79-46ea-bfcd-e681055e4394","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about Teri's excellent service! Thanks for recommending us and sharing your positive experience.","replyTime":"2025-08-30T13:49:00","review":"Teri is so lovely!! She's knowledgeable, kind, and very patient about explaining everything I need to know. 10/10 recommend renting from Teri!","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"Lia W."},{"reviewId":"6393bd5a-dcf5-4c72-87b4-1969a2c02600","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Terri! So glad she made your upgrade smooth and easy.","replyTime":"2025-08-30T13:49:00","review":"I needed to upgrade my garage unit.  I needed more space and Terri was extremely helpful. She made it extremely easy to switch and I am very pleased with my visit. She has incredible customer service. Thank you","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"nick h."},{"reviewId":"296f1ada-6cde-4c9b-b553-3dc6f8a1d1dc","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with our staff and affordable prices. Thank you immensely for choosing Extra Space Storage.","replyTime":"2025-08-19T10:52:00","review":"Really pleasant staff and helpful with finding the right unit. Affordable prices compared to some other facilities I went to.","source":"Google","submissionTime":"2025-08-19T00:00:00","userName":"T M."},{"reviewId":"5d663d71-fef7-4765-81f6-dfa56fd912c5","range":0,"rating":1,"reply":"We are concerned to hear about your experience with our facility and pricing. We appreciate your feedback and would like the opportunity to address your concerns directly. Please contact us at (402) 506-9084 to discuss this matter further. We value our customers and aim to provide fair and transparent pricing, so we'd like to understand your specific situation better.","replyTime":"2025-08-19T10:52:00","review":"The facility is nice, but their business practices are terrible.  They lure in new business with a reasonably priced unit, and jack up the rates as soon as they get the chance.  The monthly rate on my 10 x 10 unit has increased by almost $100 in one year.  I would not recommend this place to anyone.","source":"Google","submissionTime":"2025-08-19T00:00:00","userName":"Phil M."},{"reviewId":"e8998c6a-aa4a-463f-9c3b-998f26974feb","range":0,"rating":5,"reply":"We're thrilled she provided such amazing service.","replyTime":"2025-08-10T16:02:00","review":"OMG, she is the best!","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Walter G."},{"reviewId":"4a501dcd-77b6-4c72-916b-86099bc11ece","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad everything went smooth for your storage experience with us.","replyTime":"2025-08-06T11:36:00","review":"Everything went very smooth!!","source":"Google","submissionTime":"2025-08-06T00:00:00","userName":"Jim K."},{"reviewId":"e1b68e9d-5c94-417e-963a-e6d0ff16b0b9","range":0,"rating":5,"reply":"We are happy to hear you had an awesome experience with Extra Space Storage!","replyTime":"2025-08-05T08:20:00","review":"awesome!","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"tee g."},{"reviewId":"b44947ca-076d-4b6f-9237-98bf48be76a9","range":0,"rating":5,"reply":"Your review is appreciated. We deeply cherish your feedback. Thank you for sharing your experience.","replyTime":"2025-07-30T13:57:00","review":"Very helpful and informative, got it done quick","source":"Google","submissionTime":"2025-07-30T00:00:00","userName":"Patrick S."},{"reviewId":"790ce880-ee77-4e8c-8895-f0a270b01127","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thanks for recommending us and we'd love to help you again.","replyTime":"2025-07-22T16:41:00","review":"This storage facility was excellent when I had to move in and move out abruptly. They walked ne through what I needed to do, and helped me anyway they could. Highly recommend. If I need another unit I will be going through this storage facility.","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Randy"},{"reviewId":"8f9a6b24-0bb4-4578-8e49-f8798dd9ac5a","range":0,"rating":5,"reply":"We are delighted to hear you found our service easy, quick, and friendly! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-18T09:59:00","review":"Easy and quick.  Super friendly","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Steven L."},{"reviewId":"bcb49135-4891-41d0-9be4-63c034809130","range":0,"rating":5,"reply":"We are delighted to hear Teri was super helpful and friendly! Thanks for choosing us, Adriana.","replyTime":"2025-07-18T09:52:00","review":"Teri was super helpful and friendly! It makes me feel like this will be a good fit.","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Adriana S."},{"reviewId":"8a96972d-c0f3-48b6-90e1-f69d86d20c2c","range":0,"rating":5,"reply":"We are delighted to hear you had a great experience with Extra Space Storage!","replyTime":"2025-07-17T10:19:00","review":"Great experience.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Brian B."},{"reviewId":"f23443ed-e7e4-4fb9-aea4-71eb0b2f7be2","range":0,"rating":5,"reply":"We are delighted to hear about Terri's great help with your lease! We appreciate you recognizing her quick response time.","replyTime":"2025-07-17T10:19:00","review":"Terri was a great help in getting our lease switched over and made the process a lot easier for me. I appreciate her help and quick response time.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Halle C."},{"reviewId":"82996d0f-047f-4bfc-8ee5-5f56bb229bcb","range":0,"rating":5,"reply":"Thank you for your positive experience. We appreciate your feedback.","replyTime":"2025-07-15T12:01:00","review":"Professional pleasant and curtious","source":"Google","submissionTime":"2025-07-15T00:00:00","userName":"Grant H."},{"reviewId":"74a62a8a-3304-4860-a4ac-6d48ae392cf5","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thank you for the recommendation, Kay!","replyTime":"2025-07-15T12:01:00","review":"Excellent service!  Highly recommended!","source":"Google","submissionTime":"2025-07-15T00:00:00","userName":"Kay H."},{"reviewId":"18adce50-6fc1-46d6-bc7f-36de8afe4faa","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our professional and quick service! Thanks for choosing Extra Space Storage!","replyTime":"2025-07-06T09:04:00","review":"Very professional and quick service! All my questions were answered and they made things extremely user friendly!","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Death T."},{"reviewId":"f0cd664f-6b1d-4c17-9c33-42fc2b20873d","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Teri! Thanks for sharing your positive feedback.","replyTime":"2025-07-03T08:04:00","review":"Great experience with Teri. She will take good care of you.","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"Juan R."},{"reviewId":"7f1fa265-f1ce-454d-af2b-1b50b88b9662","range":0,"rating":5,"reply":"We are delighted to hear about Teri's friendly and professional service! Thanks for recognizing our clean facility and efficient team.","replyTime":"2025-06-24T14:47:00","review":"Ms. Teri was incredibly friendly, professional, and helpful! I appreciated her prompt and efficient service. Also, this storage facility is very clean, and a clear win over the local chain.","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Greg N."},{"reviewId":"3a8db204-6b64-4d98-8785-f7244fd9098c","range":0,"rating":5,"reply":"We are delighted to hear about Teri's wonderful help and hard work! Thank you for recognizing her dedication to keeping everything clean and being so helpful.","replyTime":"2025-06-20T14:36:00","review":"Teri i wanted to thank you for all your help you do a wonderful job every time I am down there. You're cleaning and keeping things look nice. Super helpful whenever I have questions. Bathrooms are always clean.\nI can tell you are a hard worker. If you go down here to get a unit ask for Teri ten stars if I could","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Ryan R."},{"reviewId":"2112a8e5-eed0-4dfd-893e-974cf6486d53","range":0,"rating":5,"reply":"We are delighted to hear about your outstanding experience! Thank you for recognizing Teri's professionalism and our clean facility.","replyTime":"2025-06-21T13:46:00","review":"Outstounding experience. Teri, the store manager, is courteous and highly professional. The facility is clean and impressive. A+","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Mike L."},{"reviewId":"e3aed382-59a4-45c5-bb23-e424713b80b5","range":0,"rating":1,"reply":"We sincerely apologize for any inconvenience caused by the price increase and understand your frustration. We value your input and will take your comments into consideration as we continually review our pricing policies. We appreciate the time you took to share your experience, and we will use this feedback to improve our services. Thank you for bringing this matter to our attention.","replyTime":"2025-06-18T07:15:00","review":"RENTERS BEWARE!!! When I first rented the unit, I posted this five star review: \"So far so good, the on-line rental process was super easy.  Before I even completed the lease agreement, John from the property was calling me to see if I had any questions.\"\nHOWEVER - RENTERS BEWARE!!!! The prices get increased frequently!!!! In my case, in the short time I was there the rents increased over 50%.  When I raised concern with the on-site staff (who are great by the way), they said \"your size unit is really popular, so they have to raise the prices\" ??????? and force good customers out apparently.  I got my stuff out, one week after I was charged for the next month and THEY WILL NOT ISSUE A REFUND, NOT EVEN A PARTIAL REFUND - though I was out before the next month!!!  This is NOT a recommendation - do your research and go somewhere they don't take advantage of people!  I will be reporting them to the better business bureau and providing all of this information including the initial contract to my attorney.","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Annie B."},{"reviewId":"7a50bd46-e1b1-4050-8509-14e020117977","range":0,"rating":5,"reply":"We appreciate your feedback and are pleased to learn that Teri provided excellent service. Thank you for your kind words and for recognizing us as a leading storage facility in Omaha!","replyTime":"2025-06-17T17:04:00","review":"Teri was so helpful, efficient, and kind! This is THE BEST storage facility in Omaha!","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Erin N."},{"reviewId":"f1607d9c-fba7-4569-a21a-645f881e2337","range":0,"rating":5,"reply":"We are delighted to hear Teri was efficient, helpful and explained everything well! Thanks for the great feedback.","replyTime":"2025-06-15T09:20:00","review":"Teri was very efficient, nice and very helpful. Explained everything well and made sure I understood.","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Linda G."},{"reviewId":"18d41d3a-a251-4ce1-b9ed-2f2b2528c431","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service team! Thanks for recommending us, Leah!","replyTime":"2025-06-16T07:57:00","review":"Very helpful helping me get into my storage unit when I lost the key!  Great customer service would recommend this place to anyone !","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Leah h."},{"reviewId":"da2923d7-6192-4478-ad96-e5952d883806","range":0,"rating":5,"reply":"We are delighted to hear we helped with the last-minute booking! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-15T15:34:00","review":"Helped us with a customer that never booked storage get her in last minute thank you","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"joseph w."},{"reviewId":"dbc8c2bb-eb8b-4f55-a639-ee045e3801cd","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience with Extra-Space Storage! Your feedback about our responsiveness, clear instructions, and ready-to-go unit truly showcases our commitment to providing top-notch customer service. We're especially pleased that you found our system easy to use and that we were able to accommodate your last-minute storage needs so efficiently. Our team takes pride in ensuring that each customer's experience is as smooth and hassle-free as possible, from the initial phone call to accessing your unit. Thank you for taking the time to share your positive experience and for the wonderful recommendation. We greatly appreciate your trust in Extra-Space Storage for your storing needs!","replyTime":"2025-05-23T09:59:00","review":"Extra-Space Storage was so easy to work with! I appreciate their responsiveness and easy to use system. I rented a storage unit last minute, called to see if the unit would be available soon, and they stated that they already had it ready to go for me! They even walked up to my unit and made sure of it. I appreciated their clear instructions and directions with finding my unit via phone call. I highly recommend using Extra-Space Storage for your storing needs! 10/10!","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Jaiden D."},{"reviewId":"818bb4ca-d176-4aaf-a918-419bae3ee0b5","range":0,"rating":5,"reply":"We are delighted to receive such positive feedback about our professional service. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-23T11:05:00","review":"Great job!  Very professional!","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Brent R."},{"reviewId":"f8f6d6c8-09b0-4262-8914-da75c1ed8c2a","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, David Kline. Thank you for sharing your experience with us.","replyTime":"2025-05-17T11:10:00","review":"Very helpful","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"David K."},{"reviewId":"c5e16476-6d48-4185-aef4-ac2b3f73086c","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for recommending our facility.","replyTime":"2025-05-14T09:24:00","review":"Terry is so amazing. Highly recommend this facility!","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"amykinns S."},{"reviewId":"82ae0ffa-e5bf-48fc-93b7-e3cd59babe4c","range":0,"rating":5,"reply":"Hello, Nayely. Thank you for the 5-star review! We're so happy Terry could help. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2024-05-05T07:50:00","review":"Teri was very helpful, she helped me with my storage unit rental process. everything went smoothly, thank you!","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Nayely R."},{"reviewId":"0bab8d2b-e6bd-4207-b7eb-99c07d00a704","range":0,"rating":5,"reply":"We're privileged to have provided you with excellent customer service. Thank you for taking the time to share your feedback.","replyTime":"2025-05-13T16:12:00","review":"Excellent customer service","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Deonte A."},{"reviewId":"b135468d-5b22-4b34-819b-3f18f5cf13b7","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with John.","replyTime":"2025-05-13T07:43:00","review":"John showed us multiple units, was friendly, and thoroughly answered our questions/concerns.","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Katie O."},{"reviewId":"a2854d61-ca38-4013-b792-d1e17a23106c","range":0,"rating":5,"reply":"We are thrilled to hear that Teri was very helpful to you in person and over the phone!","replyTime":"2025-05-10T10:12:00","review":"Teri was very helpful both in person and over the phone!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Mariah G."},{"reviewId":"bfc20ab9-7a01-4f6e-bb60-ba412693dcd6","range":0,"rating":5,"reply":"Thank you for your positive experience with Teri.","replyTime":"2025-05-10T10:13:00","review":"Teri was very polite and helpful","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Greta J."},{"reviewId":"f498d72a-5fd0-4d07-a529-5c6a77c2adc0","range":0,"rating":5,"reply":"Your positive experience with Teri is greatly appreciated. Thank you for sharing.","replyTime":"2025-05-10T12:46:00","review":"Teri was great, very helpful and knowledgeable","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Carliss M."},{"reviewId":"bf9be81a-2e0e-43c6-b764-8dd0a59179d9","range":0,"rating":5,"reply":"Your positive experience with our services is greatly appreciated. We strive to provide excellent service and a clean facility for all our customers.","replyTime":"2025-05-10T09:23:00","review":"Excellent service with a very clear and detailed breakdown of costs. Facility is clean and very well managed","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Luis Z."},{"reviewId":"890e04a3-f867-40ed-a707-3fffcdb02542","range":0,"rating":5,"reply":"We're delighted to hear that Teri was able to assist you with fixing the billing issue. Thank you for recommending Extra Space Storage to your family and friends!","replyTime":"2025-05-04T12:29:00","review":"I had a problem with my billing and Teri went above and beyond with assisting me with fixing the issue. I will definitely recommend this place to family and friends!","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Jacob G."},{"reviewId":"bcbdb48e-413b-4c90-b354-c35d014166d2","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our willingness to work with you! Thank you for choosing Extra Space Storage.","replyTime":"2025-05-01T10:07:00","review":"Extremely helpful and willing to work with me to find the best fit!!","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Alexandra W."},{"reviewId":"7692f111-8c82-4cfc-91ad-0e433befc914","range":0,"rating":5,"reply":"Your review is appreciated. We are thrilled to hear about our stellar customer service and cleanliness. Thank you for the recommendation!","replyTime":"2025-05-01T10:04:00","review":"Customer service efficiency and cleanliness are stellar!  Highly recommend","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Chandra W."},{"reviewId":"30d7fcf5-873f-4768-bbae-4deae05ce45b","range":0,"rating":5,"reply":"We're honored to hear about your positive experience. Our team is committed to providing clean and helpful service at Extra Space Storage. Thank you for your feedback.","replyTime":"2025-04-26T09:24:00","review":"The lady that helped us was very nice and helpful. The place looked clean and taken care of.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Sarah W."},{"reviewId":"174bb02c-d7ff-4a59-8e4f-3492ae463c74","range":0,"rating":5,"reply":"Thank you for your review. Your feedback is incredibly valuable. We are glad to hear that you found our service helpful and fast!","replyTime":"2025-04-26T09:59:00","review":"Very helpful very fast and nice","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Matthew"},{"reviewId":"21a5b280-4c67-4aaf-879d-b846451fd59c","range":0,"rating":5,"reply":"We're happy to hear that you had a great customer service experience with us. Thank you for your positive feedback.","replyTime":"2025-04-26T10:23:00","review":"Great customer service. Super helpful and nice lady.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Salahadin M."},{"reviewId":"cb67a69b-e341-4ae1-9257-082fb3b30e33","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service. Thank you for reaching out.","replyTime":"2025-04-26T10:21:00","review":"Really good customer service. Very nice and helpful people.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Salahadin M."},{"reviewId":"8286d33c-52eb-4c3e-9e39-6771bfb47f3a","range":0,"rating":5,"reply":"We are honored to have provided you with efficient and informative service, Todd. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-19T08:23:00","review":"John was efficient and informative. We found what we needed quickly and were able to secure a storage unit easily.","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Todd P."},{"reviewId":"cb5535d7-eebb-4aaa-8baa-da54cfbd7ddf","range":0,"rating":5,"reply":"Thank you for your review! We're ecstatic to hear that you found our team helpful and enjoyed the environment at Extra Space Storage.","replyTime":"2025-04-19T12:32:00","review":"Very helpful! Great people and environment!","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Chad M."},{"reviewId":"3b838e37-b5b7-42a6-a204-fd40da2fbcad","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated! Thank you for taking the time to share your feedback.","replyTime":"2025-04-17T09:01:00","review":"Great customer service, clean facility, no issues","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Matt M."},{"reviewId":"7b0077e6-b8a7-4cee-bda0-8848c714abc2","range":0,"rating":5,"reply":"Hi John, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Teri! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-20T16:46:00","review":"I looked at several options when choosing storage units for my needs. This Extra Space location managed by Teri was the only one willing to accommodate the logistics of my move. She and her staff have met me with kindness and top quality service at every turn, from choosing a well-situated unit to working with me on rate adjustments. I especially appreciate partnering with Teri, who actively works to ease challenges and make renting as stress-free as possible. Highly recommend this place!","source":"Google","submissionTime":"2025-04-16T00:00:00","userName":"John T."},{"reviewId":"dd797f80-2785-4a91-9239-d8f9be03d4df","range":0,"rating":5,"reply":"Thank you, Tony. We're glad we were able to assist you with your storage needs. ","replyTime":"2023-06-01T12:37:00","review":"Terry helped me big time! She got my rates dropped and was very polite","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Tony P."},{"reviewId":"eeafc845-6fb2-4aa2-82af-6c8ad135cce9","range":0,"rating":5,"reply":"We're honored to have made a difference for you, Monica. Thank you for your wonderful feedback. ","replyTime":"2024-07-11T08:17:00","review":"We have been with Extra Space Storage over 2 years.  Terry's commitment to provide consistency, and communication effectively has made such a difference in our lives. Acknowledging, listening, and responding to questions professionally in a timely manner is the reason that we stay with Extra Space Storage on 82nd St!\nThank you Terry!","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Monica K."},{"reviewId":"90771d83-f78c-40de-a562-b579ce6b1660","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for recognizing Teri's excellent service.","replyTime":"2025-04-12T10:27:00","review":"Very pleased with service.\n\nTeri was AWESOME!!","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Gil M."},{"reviewId":"f9cba260-5488-4363-a385-f0a09e6d57dc","range":0,"rating":2,"reply":"Your feedback is very important to our team. We're disappointed to hear that we lost your business due to a rate increase. Our unit rates change based on market values and we adjust them periodically to reflect those changes. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry that your call was not returned. Please call us at 888-STORAGE so we can look into this with you and ensure that you get a call back.","replyTime":"2025-04-09T07:27:00","review":"On-site staff was pleasant and easy to work with.  Facility is clean and has modern technology for easy accessibility.\nHOWEVER\nOnly 3 months after renting my storage unit i received a notice from Extra Space Storage that my monthly rental fee was increasing from about $120.00 per month to about $190.00 per month.\nThat is a 60% increase!!!  Plus, they have my stuff, have me over a barrel, very unethical.  In fairness, they did say from the beginning that price increases were possible but a 60% increase inside a few months is crooked.\nFinally... I just moved my things out of their facility on April 4th. I had already paid April's storage fee. I was told I would not be receiving a credit for the prorated days I would not be using the unit the remainder of April. Now being more familiar with Extra Space Storage and their shady business practices... I am not surprised.\nWhen I tried to talk to someone on the business side about my displeasure on both the price increase and the no refund on prorated storage time... nobody could answer the questions, I was shuffled around to different voicemails and automated voicemails and NOBODY ever called me back.\n*note* yet another of their shady practices. Notice the \"reply\" beneath my post. From the \"Owner\"... it is dated from a year ago (I just posted today). AND it thanks me for my good review.... I gave them 2 stars.... LOL\nLet's see if someone actually responds or they just pay google to delete my review.","source":"Google","submissionTime":"2025-04-08T00:00:00","userName":"Captain C."},{"reviewId":"d3029a8d-4085-46d3-b9a7-11a9f71aecd5","range":0,"rating":5,"reply":"We are thrilled to hear that our personalized unit met your needs. Thank you for your feedback.","replyTime":"2025-04-05T11:32:00","review":"Helpful and quick to get personalized unit for needs.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Grayson C."},{"reviewId":"e4004f21-333d-4e77-95e6-3df4946a2b7d","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a great experience at Extra Space Storage!","replyTime":"2025-04-01T13:55:00","review":"Awesome to deal with! Professional office staff, clean facility, great experience!","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Dan K."},{"reviewId":"7155c06f-ba5b-40ab-a72a-8b97da62de93","range":0,"rating":5,"reply":"Thank you for the review, Michelle! We pride ourselves on having a friendly, accommodating staff and are so happy Teri was able to assist you! If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2024-04-29T15:53:00","review":"I appreciate the service and responsiveness provided by the team at my local Extra Storage facility. Teri helped me out and even called me back on Saturday morning to provide the update!!","source":"Google","submissionTime":"2025-03-16T00:00:00","userName":"Michelle O."},{"reviewId":"7dca2147-2a00-4069-8be9-e5c1ff7354b8","range":0,"rating":5,"reply":"We are glad to hear that you found our storage facility very clean. Thank you for your feedback.","replyTime":"2025-03-10T09:42:00","review":"Very clean","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Anthony H."},{"reviewId":"3d564aa3-25f6-473d-98cf-231e676c2a3b","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're happy to hear you had outstanding service and found the drive-in access convenient. Thank you for sharing your experience with us.","replyTime":"2025-03-10T10:44:00","review":"Good outstanding service and u can also drive into the building for easier access. Height of vehicles may vary","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Michael R."},{"reviewId":"515ba78a-d763-4a0d-a88f-354b5ac29747","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-03-03T12:45:00","review":"Friendly staff, super clean space! Whitney is very helpful, professional and personable. Cleanest and nicest storage in Omaha! Looking forward to renting here!","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Robert P."},{"reviewId":"cae690e5-77de-4785-8eed-c202dd0c2da2","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about our clean and organized facility and Teri's helpful service. Thank you immensely!","replyTime":"2025-03-02T13:59:00","review":"Very clean and organized. Teri in the office is very nice and helpful","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"cassie w."},{"reviewId":"4ee866d0-e1a7-469b-b2d6-8f5a05cc1c75","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for your wonderful feedback on our knowledgeable managers and clean property. We strive to provide excellent service at Extra Space Storage.","replyTime":"2025-02-27T09:10:00","review":"Managers are very knowledgeable and very willing to assist. All questions are answered with care and patience. The property is very clean and you often see them walking around cleaning throughout the day and ready with a greeting. 10/10!","source":"Google","submissionTime":"2025-02-26T00:00:00","userName":"Trevonnel B."},{"reviewId":"43c826dc-9fb2-42c5-9074-33ddd21092c2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jan! We're delighted to hear that Whitney was extremely helpful with your transfer.","replyTime":"2025-02-24T09:10:00","review":"Whitney was extremely helpful getting a complicated transfer accomplished ??  Great storage units and access.","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"Jan R."},{"reviewId":"d6b16f2e-5134-4ad3-897a-7cd62b155671","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Craig at Extra Space Storage. Thank you for sharing your feedback! It's wonderful to know that Craig's professionalism, efficiency, and friendly demeanor made your check-in process smooth and stress-free. We strive to provide excellent customer service, and it's gratifying to hear that Craig exemplified this during your interaction. Your kind words are greatly appreciated, and we're glad we could assist you with your storage needs.","replyTime":"2025-02-19T07:31:00","review":"I recently had the pleasure of working with Craig while checking into my storage unit, and I can honestly say he made the entire process incredibly smooth and stress-free. Craig’s professionalism, efficiency, and friendly demeanor were evident. Thanks a bunch for your help.","source":"Google","submissionTime":"2025-02-19T00:00:00","userName":"Di R."},{"reviewId":"a4f143fe-faa4-402e-b8b3-f718f38049be","range":0,"rating":5,"reply":"We're elated to hear that you found our storage facility clean & secure! Thank you, Jen!","replyTime":"2025-02-06T07:19:00","review":"Clean & secure!","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Jen W."},{"reviewId":"933d0b03-2805-434e-b59e-958e0871dfb9","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2025-02-05T09:19:00","review":"Clean location. Convenient location. Friendly staff.","source":"Google","submissionTime":"2025-02-05T00:00:00","userName":"Miranda J."},{"reviewId":"a11c7d6a-dec3-41a9-b420-35b969859c45","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Craig at Extra Space Storage. Thank you for taking the time to recommend us!","replyTime":"2025-01-22T12:14:00","review":"Craig was a big help, was in and out with ease, would definitely recommend!!!","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Dave M."},{"reviewId":"c7d8e8ca-d6c8-4666-bb7e-3ae6c2f1f0f6","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with Extra Space Storage.","replyTime":"2025-01-17T15:05:00","review":"Good place to store","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Mike j."},{"reviewId":"179b2e52-1050-4263-b2e9-825d220a7ad0","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We're glad to hear you found our facility clean and well-lit. Thank you for sharing your experience with us.","replyTime":"2025-01-11T11:28:00","review":"Very polite and professional. Clean and well lit.","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"A H."},{"reviewId":"242ab923-5c87-4c0e-95ee-cfe2b59346bc","range":0,"rating":5,"reply":"We are honored to have provided you with quick and informative service. Thank you immensely for your positive feedback, Steven.","replyTime":"2025-01-09T12:04:00","review":"Quick and concise, great service and very informative. John took care of everything, very polite as well.","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"Steven M."},{"reviewId":"1eda669b-ece1-410b-bfd8-ce0bd07eae1d","range":0,"rating":5,"reply":"Thank you for your feedback! We're thrilled we could meet your urgent storage needs quickly and efficiently. We appreciate you highlighting our easy booking process and friendly service. We're glad we could assist you during your emergency situation.","replyTime":"2024-12-26T11:01:00","review":"I needed a storage unit in an emergency with no notice,  and I was able to find, book, and secure a storage unit within 20 minutes (from Google search to entry of the unit). They made it super easy and they were very friendly and helpful!","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Barb P."},{"reviewId":"ee444228-a747-40fe-b87e-7f42ae4a74da","range":0,"rating":5,"reply":"We are delighted to hear that you had a great experience with our service. Thank you for your positive feedback!","replyTime":"2024-12-23T11:23:00","review":"Great service and very accommodating!! Super nice!","source":"Google","submissionTime":"2024-12-23T00:00:00","userName":"Sydney H."},{"reviewId":"808baac6-adbc-4df8-b0ba-ebbc669a1f41","range":0,"rating":5,"reply":"We are happy to hear that you had a positive experience during your walk-through at Extra Space Storage. Thank you for recommending us to others!","replyTime":"2024-12-21T11:29:00","review":"I did a walk threw, it is nice and clean, the manager Teri Taulborg explained everything how they keep everything secure I highly recommended this business to everyone","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Dillon C."},{"reviewId":"dd7b789f-c50b-40a0-844b-557950c99488","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for recognizing Teri's amazing service.","replyTime":"2024-12-21T14:57:00","review":"Teri was amazing the service is great here at this location! Smooth transition from my place in Phoenix! Come by and see her.","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Nyayang H."},{"reviewId":"74399a8e-e423-43ce-84ef-b421642d05c2","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-20T10:54:00","review":"Pretty good service","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Gerardo D."},{"reviewId":"53e1ba68-bc92-46c1-81d5-40cba9e1f73f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We appreciate your kind words about Terry's dedication to customer service and cleanliness. It's great to hear that you've noticed Terry's hard work maintaining the facility and her efforts to provide the best pricing for our customers. We're delighted that you find our storage clean. Your positive experience means a lot to us, and we're grateful for your recognition of Terry's commitment to quality service.","replyTime":"2024-12-12T13:41:00","review":"Terry the manager at Extra Space Storage is excellent on customer service. And l have seen Terry push a cart around cleaning the bathrooms and  cleaning the building! She works hard in getting a storage unit for the best price for you.  This is the cleanest and nicest storage place l have ever seen. Terry cares and puts quality in her work. Thank you Terry ??","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"JUDY J."},{"reviewId":"8d91db39-6105-43cb-b106-589d4b40d5f9","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for the kind words!","replyTime":"2024-12-11T14:56:00","review":"Great service, friendly and helpful. Highly recommend.","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"RUSSELL G."},{"reviewId":"b85673a4-0618-4bb8-bf77-26d6f4603cc9","range":0,"rating":5,"reply":"Thank you, James. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-03-21T17:27:00","review":"Excellent help","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"James D."},{"reviewId":"c7884d69-9a3c-41f9-aab6-0b53a8cb445c","range":0,"rating":5,"reply":"Thank you for sharing! We're glad Teri was able to assist you.","replyTime":"2024-08-24T14:34:00","review":"Teri was very helpful and knowledgeable.\n\nWe greatly appreciated her help!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Dave S."},{"reviewId":"646f967d-62cc-4795-a92f-d976265bb1c6","range":0,"rating":5,"reply":"Our team appreciates your rating, Kari. We're grateful to have you as a customer. ","replyTime":"2024-08-05T11:26:00","review":"The staff here are Absolutely friendly, and great to work with. I have used them twice and both times my units have been clean and easily accessible. I did have one issue with a price increase, and I spoke with the Manager and she was on it right away and took care of it. I won’t use any other storage space. I highly recommend them.","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Kari P."},{"reviewId":"839a1974-06f7-4f48-a76e-2abd1d1d170c","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Terry at Extra Space Storage. We greatly appreciate your feedback.","replyTime":"2024-12-05T09:59:00","review":"Terry is wonderful!  Any concerns or questions you might have will be taken care of in a timely manner.  She has been a joy to work with!!","source":"Google","submissionTime":"2024-12-05T00:00:00","userName":"gena m."},{"reviewId":"c8bf22e1-ac73-4f59-82fb-559e6b5bbcf8","range":0,"rating":5,"reply":"We are elated to hear that you had a great experience with us! Thank you for the positive feedback.","replyTime":"2024-07-17T13:23:00","review":"Teri did a Great job on helping me get the best rate available.","source":"Google","submissionTime":"2024-12-03T00:00:00","userName":"Bobo J."},{"reviewId":"2b79766a-3d3b-4fbc-bd27-7dc1aee3338b","range":0,"rating":5,"reply":"Thank you for reaching out. We are glad we could assist with your payment issue promptly.","replyTime":"2024-11-06T09:40:00","review":"Teri really went the extra mile to help us with an issue we were having concerning our storage unit. She was caring and understood our situation and resolved the concern.","source":"Google","submissionTime":"2024-12-03T00:00:00","userName":"Kathleen G."},{"reviewId":"5b1c6ae5-a971-40fa-ba1b-9ae9780046da","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Teri was fantastic and that you found our facility easy to access and secure.","replyTime":"2024-11-23T08:12:00","review":"Teri the manager was fantastic. Facility easy to get to and secure","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Steve L."},{"reviewId":"449efe8d-1e27-432b-a138-0e6e6aeb0be0","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-23T08:28:00","review":"Prices are very reasonable. Very well cared for. Very friendly staff. Teri Talbourg has been very helpful in every question. I feel very comfortable with leaving my stuff there.","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Brenda K."},{"reviewId":"2044a78a-bb5b-4f56-92c0-2d2c541147db","range":0,"rating":5,"reply":"Thanks, Marlene! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us at (402) 506-9084 if you ever need anything. ","replyTime":"2024-06-01T09:48:00","review":"Very impressed with the facility.  Clean no visible signs of vermin.  Friendly and extremely helpful.","source":"Google","submissionTime":"2024-11-22T00:00:00","userName":"Marlene G."},{"reviewId":"9b124fab-cc13-4382-94a8-9281f8d8a4c1","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Teri and our Extra Space Storage facility. Thank you for your kind words and for choosing us for your storage needs. We look forward to serving you again in the future.","replyTime":"2024-05-14T11:12:00","review":"Teri was very helpful and extremely patient as I was making decisions!!!  Walked me through everything even when I changed, cancelled and kept the storage unit. Thank you Teri for listening and redoing everything I did. Extra Space Storage is top notch, very clean and very personable employees.  That’s why I keep coming back!!!","source":"Google","submissionTime":"2024-11-14T00:00:00","userName":"Jennifer G."},{"reviewId":"c513ea0b-ce82-4cf1-99c5-4562d4632bf0","range":0,"rating":5,"reply":"Hello, Carol. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-18T09:37:00","review":"Teri Taulborg was so pleasant and extremely helpful. She was very professional and answered all of my questions immediately.","source":"Google","submissionTime":"2024-11-12T00:00:00","userName":"Carol D."},{"reviewId":"a3c42d4f-cc09-4fe6-8c3c-60c99946f13c","range":0,"rating":5,"reply":"Thanks! We're so appreciative of your excellent rating, Deanna! We are here for you if you need anything.","replyTime":"2023-12-29T20:07:00","review":"Teri is the best to work with.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Deanna S."},{"reviewId":"be57215d-5bbf-4fcb-86b1-65e208ce2057","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Extra Space Storage, Matt Poppen!","replyTime":"2024-11-09T13:54:00","review":"Very friendly and convinent!","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Matt P."},{"reviewId":"901daa00-f514-40aa-9430-ee93705df030","range":0,"rating":5,"reply":"We are privileged to have Teri on our team. Thank you for your kind words, Jane Aliano.","replyTime":"2024-08-03T13:14:00","review":"Teri was awesome and a pleasure to work with.  She even took the time to follow up on my inquiry and personally called me back.","source":"Google","submissionTime":"2024-11-06T00:00:00","userName":"Jane A."},{"reviewId":"b4f20890-757d-4028-acec-a5e6c4266043","range":0,"rating":5,"reply":"We are overjoyed to hear that you had a great experience at Extra Space Storage! Thank you for your kind words about our facility and staff.","replyTime":"2024-11-04T10:13:00","review":"Awesome facility! The staff are also great!","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"Shelbi P."},{"reviewId":"db802710-9862-4ff3-8741-f1b2d3d72540","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience with us. We're delighted to hear that John was helpful and accommodating in resolving your billing issue. Our team strives to provide quick and efficient service to all our customers, and it's wonderful to know that we met your expectations. ","replyTime":"2024-11-04T14:41:00","review":"I called customer service for an issue with my bill, John was so helpful and accommodating to help me get the best deal possible. I really appreciate the quick and helpful service!","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"Noah T."},{"reviewId":"ef4d107a-5f19-409c-9166-fa0d0d6a1c63","range":0,"rating":5,"reply":"We're delighted to hear about your great experience with Teri at Extra Space Storage. Thank you for your feedback.","replyTime":"2024-10-30T13:57:00","review":"I would recommend Teri and extra space storage so far my experience has been great and very smooth  and super easy as Teri explained everything to me .. thanks","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Patrick L."},{"reviewId":"56fd604e-9012-48a9-b32b-80a3a77cf4e8","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with us.","replyTime":"2024-10-30T16:02:00","review":"Very fast and responsive. Really easy to work with and really nice.","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Johnny W."},{"reviewId":"326584a7-af03-4028-b385-116d8049eb1a","range":0,"rating":5,"reply":"We are pleased to hear about your great experience with John. Thank you for your feedback.","replyTime":"2024-10-30T16:10:00","review":"John has been super friendly and helpful with any questions we have. Great experience!","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Brit"},{"reviewId":"9d647539-595f-4591-aa75-c6c5a4af3fe7","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear about your positive experience with John. Thank you for choosing Extra Space Storage!","replyTime":"2024-10-28T09:14:00","review":"John was wonderful! Thank you so much for your insight and making me feel like I made the right choice! Made everything so easy and smooth!","source":"Google","submissionTime":"2024-10-28T00:00:00","userName":"Denys W."},{"reviewId":"610456fe-b08e-4b16-9866-cfb00eeeea3f","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Tamara. We are thrilled to hear that you found our staff patient and helpful.","replyTime":"2024-10-25T14:40:00","review":"Very patient and helpful","source":"Google","submissionTime":"2024-10-25T00:00:00","userName":"Tamara M."},{"reviewId":"e13d225e-f12a-4641-9f0c-40e19b76b126","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Teri is indeed fantastic and we're glad to hear about your positive experience at our clean and secure facility.","replyTime":"2024-10-24T11:28:00","review":"Teri was fantastic and helped me out so much! Very clean and secure facility. Will definitely recommend this location!","source":"Google","submissionTime":"2024-10-24T00:00:00","userName":"MisterTonb3rry"},{"reviewId":"0cbcc0a5-9865-481e-b918-f74313ee2985","range":0,"rating":5,"reply":"Thanks for the fantastic rating, April! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call at (402) 506-9084 if you ever need any help with your rental. ","replyTime":"2023-11-28T09:39:00","review":"The manager Terri was extremely helpful in finding me the best rate for my unit. Very professional and provides excellent customer service every time I call. I’ve had many storage units at a couple different places in the past, but the multiple units that I have here with the extra space is by far the best I highly recommend this storage facility and their excellent management team.","source":"Google","submissionTime":"2024-10-19T00:00:00","userName":"April D."},{"reviewId":"d9135d92-a140-4187-8298-362655f5332c","range":0,"rating":5,"reply":"We are pleased to hear that setting up was easy. Thank you for your feedback.","replyTime":"2024-10-18T11:57:00","review":"Was easy to setup...","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Mic N."},{"reviewId":"be86647d-bc01-4190-98ef-0a3e672eb589","range":0,"rating":5,"reply":"We're overjoyed to hear that Teri was amazing! Thank you for sharing.","replyTime":"2024-10-16T13:13:00","review":"Great, Teri was amazing ?","source":"Google","submissionTime":"2024-10-16T00:00:00","userName":"Jxssix L."},{"reviewId":"164cb98a-8833-4ff8-9a62-cc3b32ad9338","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Christina! We're pleased to hear that you found our storage facility easy to use, clean, and secure.","replyTime":"2024-10-13T15:33:00","review":"Easy process. Very friendly service. Clean facility with coded access. No complaints.","source":"Google","submissionTime":"2024-10-13T00:00:00","userName":"Christina B."},{"reviewId":"7c35acc0-4e5f-4aa2-8e94-75d5b6feed32","range":0,"rating":5,"reply":"We're elated to hear that Teri was amazing and helped with your needs. Thank you for your review!","replyTime":"2024-10-10T13:52:00","review":"Teri was amazing helped our needs","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Axel A."},{"reviewId":"144e309d-9060-42cb-bbbc-925614abe028","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for your feedback!","replyTime":"2024-10-03T10:24:00","review":"Great customer service.","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Lynn B."},{"reviewId":"84c0d597-38c5-4233-9d7a-195fb6c5f73a","range":0,"rating":5,"reply":"We are privileged to hear that your experience was quick and simple. Thank you for sharing your feedback.","replyTime":"2024-10-03T13:25:00","review":"Quick and simple.","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Nicholas C."},{"reviewId":"3e613e60-581b-4d7b-9fdb-5a853c265183","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with booking a unit online and visiting our facility. Thank you immensely for sharing your feedback, Abi.","replyTime":"2024-10-02T11:22:00","review":"Booked a unit online, super easy and convenient. Went in to check the unit, the  lady at the front was very nice and got me everything I needed to go to my unit.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Abi w."},{"reviewId":"f3488c75-3ccd-4a19-a319-1e7c6477b172","range":0,"rating":5,"reply":"Thanks for the positive feedback, Mark! We deeply cherish your recommendation and are glad to hear you had a great experience with us.","replyTime":"2024-09-28T07:50:00","review":"Rented unit for a little over a year, very clean, Teri (manager) is both friendly and professional. Great location strongly recommend.","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Mark"},{"reviewId":"5deaca62-c884-4888-95d5-4ffae9bf0659","range":0,"rating":5,"reply":"Thank you for your kind words! We are honored to hear that you had a positive experience with us. We strive to provide a clean and safe environment for all our customers. If you ever have any questions or need assistance, feel free to reach out to us at (402) 506-9084.","replyTime":"2024-07-03T18:42:00","review":"I am so impressed with this place!  It’s extremely clean and so easy to access my unit.  I always felt safe when visiting my unit. This is my second time renting a unit here.  I moved away and now I’m back and rented again because I was so happy w my renting the first time.\nThere are carts available to help move things and access to the elevator is very convenient if your unit isn’t on the 1st level.  The customer service is the best! They even followed up with a call to answer any questions I had.  I wouldn’t hesitate to recommend Extra Space if you need a place to store your items.","source":"Google","submissionTime":"2024-09-24T00:00:00","userName":"Lana Y."},{"reviewId":"4c02b4e7-7638-40fd-b1b3-3741197c82dc","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your pleasant experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2024-09-20T08:38:00","review":"My experience was very pleasant and smooth clean facility and very helpful staff.","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Darius D."},{"reviewId":"37bdac9d-59b2-423d-8c52-90f31cc585b1","range":0,"rating":5,"reply":"Thanks for the positive feedback, Justin Willis! We're overjoyed to hear you found our atmosphere helpful and friendly.","replyTime":"2024-09-17T10:43:00","review":"Very helpful, friendly atmosphere.","source":"Google","submissionTime":"2024-09-17T00:00:00","userName":"Justin W."},{"reviewId":"65a5728d-56bc-4303-99d3-1c6da39306f8","range":0,"rating":5,"reply":"Thanks for the positive feedback, Matthew! Teri Taulborg at Extra Space Storage is indeed amazingly helpful.","replyTime":"2024-09-13T09:06:00","review":"Teri Taulborg at extra space storage is amazingly helpful.","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"matthew w."},{"reviewId":"f2530635-e277-4d6f-acba-e8732b53de85","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! We are thrilled to hear about your great experience at Extra Space Storage. Thank you for sharing your satisfaction with us.","replyTime":"2024-09-10T10:51:00","review":"The folks who work here are super helpful and friendly. I am very satisfied with the cleanliness and safety of the facility. I am pleased about the way they handle pricing. Great experience!","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Rex H."},{"reviewId":"bd1fbd7f-6a7a-4db3-997c-3f972bce919c","range":0,"rating":5,"reply":"Thank you for the kind words, Maria. We're glad our team has been friendly and helpful to work with! It's great that you found our property clean and climate-controlled. Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-06-07T14:33:00","review":"Friendly service. Very helpful. Clean climate controlled storage ????","source":"Google","submissionTime":"2024-09-07T00:00:00","userName":"Maria P."},{"reviewId":"93102b67-b84b-4747-806b-3a8dc67f0ca7","range":0,"rating":5,"reply":"We're delighted to hear you found our staff friendly and knowledgeable. Thank you for your wonderful feedback.","replyTime":"2024-09-05T15:45:00","review":"Very friendly staff, quick and knowledgeable","source":"Google","submissionTime":"2024-09-05T00:00:00","userName":"Joanne O."},{"reviewId":"444dfeb5-aea7-43b9-bde5-a22583f93176","range":0,"rating":5,"reply":"We are ecstatic to hear about your fast and smooth transaction with John Owen. Thank you for sharing your experience!","replyTime":"2024-08-31T08:32:00","review":"Very fast and smooth transaction. John Owen was very pleasant to deal with.","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Bryan C."},{"reviewId":"e8a3fc33-32c1-40fb-8cc1-a9aa3c3e7dae","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. We are glad to hear that you found our service helpful and informative, and our facility clean. Thank you for sharing your feedback, Morgan Rumery.","replyTime":"2024-08-31T09:31:00","review":"Very thorough and informative help. Very clean place. Friendly service.","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Morgan R."},{"reviewId":"f2fb8068-4c5a-4bea-8ed2-2def67d6d27b","range":0,"rating":5,"reply":"Thanks for the positive feedback, Seth Pierce! We're glad to hear you had a friendly and fast service experience with us.","replyTime":"2024-08-31T09:25:00","review":"Very friendly and fast service! Highly recommend for any of your storage needs.","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"seth p."},{"reviewId":"29e14292-8ab1-4d7c-83ba-15b39ceb9cb2","range":0,"rating":5,"reply":"Hi Jacqueline, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to swing by your local office for any further assistance!\n\n","replyTime":"2023-02-18T10:16:00","review":"Place is very clean and safe. They also have echo lab that inspects for pest.\n\nThe staff is very friendly and helpful when you need them they are always there for you. Teri, recently helped me out with a situation that otherwise would have been impossible for me. Stacey, helped me with other non related issues that I was dealing with.\n\nVery grateful to her and the rest of the staff!","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Jacqueline M."},{"reviewId":"50b4b4b8-4a29-4024-bb30-280bfca38eb3","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear about your wonderful experience with Teri. Thank you for sharing!","replyTime":"2024-08-29T16:24:00","review":"What a wonderful experience I had with Teri. I was in a bind and she was so helpful and pleasant. Whole interaction was super quick!","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Maggie K."},{"reviewId":"8e7d8981-0921-4b29-8715-d6995857c45c","range":0,"rating":5,"reply":"We are privileged to have assisted you in every way. Thank you for choosing Extra Space Storage!","replyTime":"2024-08-26T12:53:00","review":"I found them on internet and she help me in every way best place to go","source":"Google","submissionTime":"2024-08-26T00:00:00","userName":"Anita W."},{"reviewId":"f43e6760-ca87-45da-bd06-01c447582e1d","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you found our staff friendly and our units clean. Thank you for the positive feedback!","replyTime":"2024-08-26T13:04:00","review":"Friendly staff. Clean units and facility.","source":"Google","submissionTime":"2024-08-26T00:00:00","userName":"James S."},{"reviewId":"c77fa97e-6e63-4023-8b23-eda46a6cf7c1","range":0,"rating":5,"reply":"We're excited to hear that Teri was able to assist you and answer all your questions. Thank you for sharing your experience with us!","replyTime":"2024-08-24T14:39:00","review":"Teri showed us what was available and was able to answer any/all questions we had.","source":"Google","submissionTime":"2024-08-24T00:00:00","userName":"Cheri S."},{"reviewId":"a1ffa367-d073-4da6-b399-8aff7f23ab14","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear about your positive experience at Extra Space Storage on 82nd. Thank you for sharing!","replyTime":"2024-08-20T11:58:00","review":"I had a wonderful experience with the employees at Extra Space on 82nd. Jax was very helpful and knowledgeable. They provided great customer service and made for a seamless experience. The facility itself is very clean, secure, and provides the right amenities. I’m a fan!","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"Jenny S."},{"reviewId":"3d8318c2-aadf-41c8-ac80-2a92ac8aba14","range":0,"rating":5,"reply":"We are ecstatic to hear that you found our storage facility nice, clean, and safe! Thank you for acknowledging our great customer service, Ruth. Thank you so much for your feedback.","replyTime":"2024-08-19T14:12:00","review":"Nice, clean and safe ! Great customer service as well! Thank you so much John !","source":"Google","submissionTime":"2024-08-19T00:00:00","userName":"Ruth M."},{"reviewId":"94bc049a-1cae-45ca-b4eb-282013baa903","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with our staff! Thank you for recommending us to your friends and family.","replyTime":"2024-08-16T14:35:00","review":"Amazing help with the staff!! The transition from one storage to another because we needed something a bit bigger for our stuff. We will Definitely recommend this place to friends and family!","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Whitley D."},{"reviewId":"e0ae1e0a-bd70-4973-8806-1e1ccf9cc9f5","range":0,"rating":5,"reply":"We're ecstatic to hear you had a great experience at Extra Space Storage! Thank you for sharing your positive feedback about our clean and safe facility, as well as our friendly and helpful staff. We're glad to know that our team has been able to resolve your questions quickly. Your satisfaction is important to us, and we appreciate you taking the time to leave this review.","replyTime":"2024-08-12T07:23:00","review":"Great Space to have at Extra Space Storage! Always clean, safe, and friendly! Staff is very helpful as well, and anytime there a question, they resolve it fast!","source":"Google","submissionTime":"2024-08-12T00:00:00","userName":"m m."},{"reviewId":"1da80a70-db4d-428b-ba68-53713f1f3a98","range":0,"rating":5,"reply":"Thank you for your positive feedback, Sutton. We're glad to hear that you had an excellent experience with Extra Space Storage. We appreciate you taking the time to share your thoughts about our service. It's great to know that our team was able to assist you efficiently!","replyTime":"2024-08-08T16:02:00","review":"Extra space storage and 82nd and center was incredibly helpful. I was in a time crunch when I got the unit and they made everything as easy as possible. Then when I moved out, they were very helpful and accommodating to the person I’d had come clean it out for me. Excellent experience.","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"Sutton G."},{"reviewId":"4c9440fb-c637-44c9-be13-b4794f6d4b6a","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our storage facility convenient and safe for your belongings. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-26T13:01:00","review":"Very convenient storage. I felt safe and my belongings were kept safe.","source":"Google","submissionTime":"2024-07-26T00:00:00","userName":"Jolyne Z."},{"reviewId":"cbd88e21-a282-4371-943c-9a6339e4ac47","range":0,"rating":5,"reply":"We're honored to hear that you found our storage facility safe, clean, and welcoming. Thank you for taking the time to share your positive experience, Victoria Evans.","replyTime":"2024-07-25T08:24:00","review":"This is a wonderful place to store your extra items. It is safe. Clean and welcoming staff.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Victoria E."},{"reviewId":"5078b0a9-8b48-499b-b601-437683c926b6","range":0,"rating":5,"reply":"We are delighted to hear that Teri was a huge help during your first experience using a storage unit. It's wonderful to know that she guided you through every step of the process and took the time to answer all of your questions thoroughly.","replyTime":"2024-07-24T12:39:00","review":"This was my first time using a storage unit and Teri was a huge help! She guided me every step of the way and answered all of my questions! She even got me a promotional deal that I wouldn’t have otherwise known about. I’d recommend this location to anyone!","source":"Google","submissionTime":"2024-07-24T00:00:00","userName":"leena"},{"reviewId":"3fc0b055-8bea-4030-816f-0c4421cea4b2","range":0,"rating":5,"reply":"We sincerely value your feedback. Thank you for sharing your positive experience with us!","replyTime":"2024-07-20T09:34:00","review":"Very helpful on first time\nUsers.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Brigid A."},{"reviewId":"93821d36-0387-4ca7-8c88-ce351c65bd1d","range":0,"rating":5,"reply":"We are grateful for your positive feedback! We deeply cherish your kind words about our clean and secure storage facility. Thank you for sharing your experience!","replyTime":"2024-07-20T13:45:00","review":"Very clean! Pretty quite, easy access, I feel my things are safe and secure! Staff is amazing and very helpful. 5+??????????","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"ileah C."},{"reviewId":"baa77e80-e51b-405c-a829-e8a365b72ec9","range":0,"rating":5,"reply":"Thank you for the kind words, Kimberly. We're glad Terry was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-07-03T12:00:00","review":"Terry is an amazing asset to this facility! Teri is fantastic super helpful!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Kimberly A."},{"reviewId":"317f075e-8d48-4952-95f5-030a0928b459","range":0,"rating":5,"reply":"We deeply respect your positive feedback. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-11T09:07:00","review":"Very helpful in finding what I need.","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Joe J."},{"reviewId":"6cbcd444-9498-4ec7-a0ee-864d9dfac388","range":0,"rating":5,"reply":"Wow, thank you for the great rating Helen! We are so happy you had a great experience with Extra Space Storage. ","replyTime":"2024-03-14T11:02:00","review":"Such a great experience from start to finish. We were scrambling to find storage after the tornado displaced our family and  could not have asked for better service. Facilities were clean and easily accessible. Staff was amazing and great to work with. Highly recommend to anyone.","source":"Google","submissionTime":"2024-07-08T00:00:00","userName":"Helen S."},{"reviewId":"3dce6166-b42f-4f35-9e29-9d8d758ba9f5","range":0,"rating":5,"reply":"We are thrilled to hear that you found our staff very nice and friendly. Thank you for your positive feedback!","replyTime":"2024-07-05T13:48:00","review":"Very nice and friendly","source":"Google","submissionTime":"2024-07-05T00:00:00","userName":"Kimberly G."},{"reviewId":"245ffe35-14d0-4260-b832-8ac11511b6b8","range":0,"rating":5,"reply":"We are excited to hear that you found our team to be courteous, kind, informative, and helpful. Thank you for taking the time to share your experience with us.","replyTime":"2024-07-03T11:30:00","review":"very courteous and kind and informative and helpful","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Terry M."},{"reviewId":"718a61a9-fc1a-4eb6-a366-c2c3ff2bf186","range":0,"rating":5,"reply":"We are utterly delighted to hear that Teri was able to assist you with setting up your new storage unit! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-03T13:20:00","review":"Teri was absolutely wonderful in getting me set up with a new storage unit!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Courtney C."},{"reviewId":"c0cb1398-1962-46ef-85de-6a04ff75c810","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Carol. We're glad John was able to assist you with your storage needs.","replyTime":"2024-07-01T14:43:00","review":"We needed storage units for 2 pods. John took care of us right away.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"Carol C."},{"reviewId":"9afea761-bb47-4c48-a4c3-fbba654ed93c","range":0,"rating":5,"reply":"We're elated to hear that you found our storage facility easy to access, clean, and with great customer service. Thank you for your positive feedback!","replyTime":"2024-06-22T14:01:00","review":"Easy access, clean, and great customer service.","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"Alicia C."},{"reviewId":"c9570676-0673-4b70-b487-5fcc63ef6eab","range":0,"rating":1,"reply":"Thank you for sharing your feedback with our team, Thomas. We're sorry you had a negative experience. Our unit rates change based on market values, and we adjust them periodically to reflect those changes. Please call us to discuss your concern about the rate increase at 888-storage.","replyTime":"2024-06-16T07:23:00","review":"READ THE TERMS!!\n\nThey wait for you to get moved in and slap you with a +70$ price increase per month. I moved in 3 months ago and NOW they say they increase the price every 4-6 months. Such a scam.\n\nThey trick you","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Thomas"},{"reviewId":"11226158-5979-4f2c-84ba-95e9687a336f","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at our Extra Space Storage location in Omaha. Teri T. is truly an asset to our team and we're glad she provided you with excellent customer service. Thank you for choosing us for your storage needs.","replyTime":"2024-06-15T10:18:00","review":"Just rented a storage unit at Extra Space Storage located on 82nd Avenue in Omaha.  Tremendous customer service provided by Teri T.  Facility is IMMACULATE - clean, organized, well lighted, etc.  Teri is very knowledgeable, professional and very helpful.","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Julie V."},{"reviewId":"fa721af7-c9ea-454a-968c-79f6cd00d616","range":0,"rating":5,"reply":"Hi Brenda, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Teri was able to provide a positive experience! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-01-26T13:54:00","review":"Teri took care of me with care and she was very knowledgeable with all of my questions.\nI wanted to give this special shout out to this Boss Lady who handles business for all your storage needs!!\nThank you Teri!!!!!!!","source":"Google","submissionTime":"2024-06-13T00:00:00","userName":"Brenda B."},{"reviewId":"5eb39589-36f1-4494-82e9-6ccfddfd7d92","range":0,"rating":5,"reply":"We're honored to have been able to assist with your packages arriving at our facility. Thank you for the positive feedback!","replyTime":"2024-06-11T11:29:00","review":"Teri was very helpful with packages arriving to their facility when our employee could not be there to retrieve them. Thanks for the help!","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Darin"},{"reviewId":"5e5e8579-f2bd-465d-9a9a-c80df451ff98","range":0,"rating":5,"reply":"Hello, Ken. Thank you for the review. We're so glad Teri could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-09-21T14:22:00","review":"Very positive, helpful, took time to help us get the best deal for us!  Teri is a keeper, such a plus for the business!","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Ken K."},{"reviewId":"c93fab43-084f-44e4-a150-175996d8604e","range":0,"rating":5,"reply":"Thanks for the positive review. It means a lot to our team, Krys! We're so happy we could go above and beyond for you. We are available at 888-storage whenever you need us!","replyTime":"2023-12-06T15:56:00","review":"This is for Teri, thank you for going above and beyond!","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Krys K."},{"reviewId":"db909e8c-abcb-441d-aec1-5c6d1bdb5d70","range":0,"rating":5,"reply":"We're pleased to hear that you found our storage quality excellent. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-06T09:27:00","review":"Excellent quality","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"Micholas R."},{"reviewId":"4cf7d959-b13d-40a9-b5ac-5571b06b3f7d","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Teri provided you with amazing service. Thank you for sharing your experience with us.","replyTime":"2024-06-01T10:30:00","review":"Teri was amazing. She was accomodating and kind. We had a great experience.\nSue","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Susan F."},{"reviewId":"530aa175-011f-4ca8-bcd0-c8093d1cd11e","range":0,"rating":5,"reply":"We deeply cherish your kind words! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-31T08:47:00","review":"Very friendly people!","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Kevin P."},{"reviewId":"db4e8e83-0ac6-4df2-8e0b-56c8bff07f66","range":0,"rating":5,"reply":"We're happy to hear that our team was able to assist you with everything you needed! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-30T10:44:00","review":"The ladies at the front desk are so kind!\nThey helped with everything I needed!!","source":"Google","submissionTime":"2024-05-30T00:00:00","userName":"Bennett F."},{"reviewId":"68d9f188-5655-4c44-8fc2-d54d9e6dadeb","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our sign-up process and staff assistance. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-23T08:15:00","review":"Very quick and easy sign-up process. The staff were very helpful in answering my questions over the phone and even helped get me get the best price available.","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Will B."},{"reviewId":"4a6374c5-0d9e-4ffb-87c3-ea1208fe5cbb","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-22T11:46:00","review":"Amazing service!","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Olivia Z."},{"reviewId":"f4b747de-23f3-4e2b-845e-f596a46d84ac","range":0,"rating":5,"reply":"Thank you for the kind words, Mike! We're committed to providing excellent customer service. Call us at 888-storage whenever you need us.\n","replyTime":"2023-02-23T13:08:00","review":"Teri assisted me promptly and efficiently.  Wonderful service.  Very informative.  Friendly.  Professional in every way.","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Mike K."},{"reviewId":"bc8b7ad8-2f8f-43c0-9e88-385efc6f8f34","range":0,"rating":5,"reply":"Our team is grateful for your rating, Rhonda! Please stop by our office or call us at (402) 506-9084 if you have any questions.","replyTime":"2021-04-28T12:07:00","review":"I have been a customer for a while and did love that I had access day or evening to my unit. Any questions they were helpful and willing to help out great customer service","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Rhonda S."},{"reviewId":"8cf31574-92f9-4859-900b-2b96ec053cf2","range":0,"rating":5,"reply":"We deeply cherish your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-15T06:33:00","review":"This place is great! Super clean and secure","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Thomas"},{"reviewId":"db3b7c7d-17d5-4c9b-b8c2-a5f3960220d3","range":0,"rating":5,"reply":"Thank you for the review, Jan! We pride ourselves on having a friendly, accommodating staff and are so happy John was able to assist you! ","replyTime":"2024-05-15T11:39:00","review":"John was very helpful getting us set up with a storage unit. He patiently answered any questions we had. Highly recommend John & this facility.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Jan S."},{"reviewId":"1657fd6c-16c6-4f18-9bf6-e5c6b2955f27","range":0,"rating":5,"reply":"Malcolm, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please call us at 888-storage whenever you need us.","replyTime":"2024-05-12T10:31:00","review":"Easy access And a very safe feeling","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Malcolm R."},{"reviewId":"2afba1ea-e961-4945-8010-8b1e0509d255","range":0,"rating":5,"reply":"Our team appreciates your rating, Andrew. We're glad we were able to assist you with your self-storage needs. ","replyTime":"2024-01-08T18:09:00","review":"Terri was awesome at helping us problem solve our payment plans for the Westside Community schools.  Thank you Terri!","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Andrew W."},{"reviewId":"d1cb709c-a58b-4819-aef4-87f672b5c8cc","range":0,"rating":5,"reply":"Hi Cherise, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call us at 888-storage whenever you need us.\n\n","replyTime":"2024-05-08T11:22:00","review":"Building is very clean and feels secure.  Online rental process was quick and easy.","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Cherise F."},{"reviewId":"4b03b818-6f6e-4212-b6f3-462635150f69","range":0,"rating":5,"reply":"Mbecker, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-05-07T15:15:00","review":"Easy to sign up online.  I found your staff on the phone t be extremely helpful.","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Mbecker"},{"reviewId":"5d910f34-b4b4-45c1-9c9a-3cbab58937a6","range":0,"rating":5,"reply":"Thank you for your feedback, Nancy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you have any further questions or need assistance, please don't hesitate to reach out to us at 888-storage.","replyTime":"2024-05-01T14:49:00","review":"The facility is spacious and clean.  The people are great to work with.  Having a safe place to stash my stuff after a move has taken a lot of the stress out of the ordeal!  Two years in, and I am still sorting things down and unpacking boxes.  Extra Space Storage has been a huge help in all of this!","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Nancy T."},{"reviewId":"72ad68e7-b037-4980-a507-e8174b62a555","range":0,"rating":4,"reply":"Thank you for the review, Michelle! We pride ourselves on having a friendly, accommodating staff and are so happy Teri was able to assist you! If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2024-04-29T15:53:00","review":"I appreciate the service and responsiveness provided by the team at my local Extra Storage facility. Teri helped me out and even called me back on Saturday morning to provide the update!!","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Michelle O."},{"reviewId":"6ff81d66-716d-4934-a42b-849b4b29ddcb","range":0,"rating":5,"reply":"Thank you for the kind words, Haul. We're happy to hear that Teri was very helpful! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2024-04-26T09:59:00","review":"Teri was very helpful, workers are great and a very easy move out process.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Haul A."},{"reviewId":"f62f7da0-38c1-4605-83cf-9b7f7d3f0906","range":0,"rating":5,"reply":"Thank you for the excellent rating, Todd! We're happy we were able to provide a smooth rental experience. We are available at 888-storage whenever you need us!","replyTime":"2024-04-24T09:19:00","review":"Quck and easy. Took less than 5 minutes to get all setup and gate code.","source":"Google","submissionTime":"2024-04-24T00:00:00","userName":"Todd N."},{"reviewId":"c3c4908c-1d61-42ac-a4c1-fc53e12f0ead","range":0,"rating":5,"reply":"Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy Teri was able to assist you! You can reach us at 888-storage  if you need anything.","replyTime":"2024-04-17T16:40:00","review":"Teri at Extra Space storage was amazing!  She was so helpful, kind, and professional!  We really appreciate her!  Thank you!","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Michael A."},{"reviewId":"e1e29aff-73a6-4d90-a7d7-f7722d9a60a8","range":0,"rating":5,"reply":"Thank you, Chris. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-04-15T17:27:00","review":"Great people great service","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"chris n."},{"reviewId":"526fe1dc-059c-4d72-8fa2-4bc3bf471156","range":0,"rating":5,"reply":"Thank you for the kind words, Elizabeth. We're happy to hear that Teri was very helpful! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2024-04-12T09:32:00","review":"Teri was very helpful. Quickly resolved a rental issue for me. Was friendly and knowledgeable.","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"Elizabeth G."},{"reviewId":"c4e21951-42de-4eba-8289-5c9c5c38c5f4","range":0,"rating":5,"reply":"Thanks for the awesome review, Amatula! We work hard to meet the expectations of our customers, and we're happy to hear John hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2024-04-06T08:27:00","review":"Fast and easy! Thanks John!","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Amatula K."},{"reviewId":"7d5f22eb-0947-492f-a185-94eca4b468ac","range":0,"rating":5,"reply":"Thank you, Ember! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 506-9084 if anything comes up!","replyTime":"2024-03-30T10:44:00","review":"Great experience and very clean space!","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Ember F."},{"reviewId":"31892526-4345-4513-980f-ae5f1b7f0fbb","range":0,"rating":5,"reply":"Thank you for the review, Veronica! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage if you need anything.\n","replyTime":"2024-03-28T15:06:00","review":"Great customer service. Felt very welcomed","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"veronica m."},{"reviewId":"5efac502-b967-49a5-a02d-d7b722d078ff","range":0,"rating":5,"reply":"Thank you for the excellent rating, Alondra! We're happy John was able to provide a smooth rental experience. We're here to help with anything else you might need at 888-storage!\n","replyTime":"2024-03-25T11:22:00","review":"John was very helpful he was really sweet made the whole process really easy and understanding","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"alondra V."},{"reviewId":"40f94006-0b98-4d0b-8b17-68290e7bdfe2","range":0,"rating":4,"reply":"Thank you for leaving us a rating, Susan. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (402) 506-9084 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2024-03-20T15:50:00","review":"Convenient location, clean facility. Annoyed to get notifications every few months that the rate was increasing but I think that's the game in storage so I wasn't surprised.","source":"Google","submissionTime":"2024-03-20T00:00:00","userName":"Susan R."},{"reviewId":"7ec3bcd5-a0a0-4493-8059-1de741d8ea3b","range":0,"rating":5,"reply":"Thank you for the kind words, Mamandus. We're glad John was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2024-03-09T15:25:00","review":"John did great. We think it will all work out well.","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"mamandus"},{"reviewId":"e242eb39-649f-4555-acc6-4157cb58d9cb","range":0,"rating":5,"reply":"Hi Patrick, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or call 888-storage if you need anything.\n","replyTime":"2024-03-11T17:00:00","review":"Quick, efficient visit to sign up for a unit. EXTREMELY clean & huge facility.  Large hallways. Did i mention how clean this place is!?!","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Patrick K."},{"reviewId":"756c882c-dd33-40f3-b0f8-de8beeff0f29","range":0,"rating":5,"reply":"Hi Melissa, thank you for your review. We're glad John was professional and kind throughout the process and addressed your questions. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-11T18:08:00","review":"John was professional and kind throughout the process. He addressed our questions and made sure we were comfortable with all our decisions.","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Melissa D."},{"reviewId":"dfabb503-0ebb-4edb-9a91-ccaae91c9a0d","range":0,"rating":5,"reply":"Thank you for the review, Emily! We pride ourselves on having a friendly, accommodating staff and are so happy Teri was able to assist you! Please call us at 888-storage whenever you need us.","replyTime":"2024-03-08T11:02:00","review":"Very clean space and fast service! Teri was super helpful and accommodating with transferring units to make sure we had enough space!","source":"Google","submissionTime":"2024-03-08T00:00:00","userName":"Emily A."},{"reviewId":"7cc901c4-7e8c-4ada-b482-1037597dc74d","range":0,"rating":5,"reply":"Thank you for the review, Jessica! We pride ourselves on having a friendly, accommodating staff and are so happy Teri was able to assist you and provide a seamless renting experience. Please call us at 888-storage whenever you need us.","replyTime":"2024-03-08T12:50:00","review":"Teri was so helpful with getting me set up with a unit super quick! I had a horrible experience at a different storage unit in town, so I’m super happy to be switching over to extra space!","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"jessica o."},{"reviewId":"09dc8ed5-ee6a-4829-9549-a10b79124545","range":0,"rating":5,"reply":"Hi Lori, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2024-03-05T12:08:00","review":"This was my first experience renting a storage space and I was relieved with how easy it was to register for the rental! I completed the info online and within seconds I was provided my access code and advised to stop by within 24 hours to secure the unit. When I went secure the lock on the unit I was amazed at how clean and well kept the facility was. Even though my unit is not on the ground floor, it is convenient that you can drive into the facility, out of the elements, right up to where the elevator is, and unload. They even have carts provided near by for assistance. I was also impressed that the next morning I received a call from John that they do a lock check through the building every morning, and that I did not properly secure the lock on my unit. This is so nice to know that they do this! The price for a climate controlled unit compared to others that I researched was my original decision maker; however, in just 24 hours I have already been impressed with the whole facility, the location and the customer service I have received!","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"Lori G."},{"reviewId":"325433b4-89ba-4654-8143-0d6e0dc1c3e3","range":0,"rating":5,"reply":"Hi Jamie, thank you for your review! We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-05T12:14:00","review":"Very clean and safe place to store my items. The staff is friendly and very helpful! Highly recommend!","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"Jamie H."},{"reviewId":"9afa1fbf-aca7-44e9-9a13-202940d6a3e8","range":0,"rating":1,"reply":"Thanks for the fantastic rating, April! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call at (402) 506-9084 if you ever need any help with your rental. ","replyTime":"2023-11-28T09:39:00","review":"I rent two units from this facility, but I Would not recommend this facility to any family or friend. They have communication issues, as the management has increased my unit's cost by nearly double within only a years time. The last increase was $55 with no notice whatsoever of the price increase. They just deducted the additional amount out of my account. Also, I chose this facility due to the 24hr access they offered business owners. My janitorial business runs at night when businesses are closed. With no notice whatsoever I was told by management that they no longer offered 24hr access. I was never given any type of notice. I made a trip down to storage unable to gain access is how I initially found out","source":"Google","submissionTime":"2024-03-04T00:00:00","userName":"April D."},{"reviewId":"0772ba3c-d3de-4635-8f13-7c41cdeb4234","range":0,"rating":5,"reply":"Hi, Jeff, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Please call us at 888-storage whenever you need us.","replyTime":"2024-03-04T14:45:00","review":"Great place","source":"Google","submissionTime":"2024-03-02T00:00:00","userName":"Jeff C."},{"reviewId":"4e94ce9e-0f2c-4471-b82f-0d0f960c8209","range":0,"rating":5,"reply":"Hi Chanel! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2024-03-02T13:25:00","review":"Loved the service we received. No complaints on my end. Staff is AMAZING. Prices are reasonable and if there’s any issues customer service is easy to deal with. Overall 10/10.","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Chanel J."},{"reviewId":"f7fcddf0-d5a8-492e-8f98-1f07157e0890","range":0,"rating":5,"reply":"Hi Natalie, thank you for your review! We're so happy to hear that your experience with John and the cleanliness of the facility has been positive! Please call us at 888-storage whenever you need us.","replyTime":"2024-02-28T11:21:00","review":"Clean, bright, great customer experience.  Needed to upgrade and it went so smoothly. Thanks John!","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Natalie S."},{"reviewId":"99585dd6-d009-4dbe-a129-1d966146072b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sean! We're happy Stacey was able to provide a smooth rental experience. Please call us at 888-storage whenever you need us.","replyTime":"2024-02-25T14:48:00","review":"Get place. Stacey was especially helpful","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Sean D."},{"reviewId":"0520fb75-3682-4f2a-ac30-7d3773155221","range":0,"rating":5,"reply":"Thank you for your 5-star review, Matthew. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-13T13:55:00","review":"Nice facility with a drive-thru loading/unloading bay.  Clean, with a good selection of units.","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Matthew T."},{"reviewId":"00f22b64-d03e-4991-8fbb-21fab2be879b","range":0,"rating":5,"reply":"Hi Christine, thank you for your review! We're so happy to hear that your experience with our staff and the cleanliness of the facility has been positive! Please call us at 888-storage if you need anything.","replyTime":"2024-02-12T16:14:00","review":"Clean bright space. Very helpful staff!","source":"Google","submissionTime":"2024-02-12T00:00:00","userName":"christine h."},{"reviewId":"8275949d-a82d-4019-a282-4759c68895a0","range":0,"rating":5,"reply":"Hi Ashley, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage if you have any questions or need assistance with your rental! ","replyTime":"2024-02-08T13:42:00","review":"Terri was a great help! This storage place was always clean and easily accessible. I would definitely rent a storage unit from extra space again if needed!","source":"Google","submissionTime":"2024-02-08T00:00:00","userName":"Ashley W."},{"reviewId":"da998d28-8b85-4301-8559-2b814508780b","range":0,"rating":5,"reply":"Wow, thanks for the excellent rating Cindy! We're so glad we were able to meet your storage needs. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us. ","replyTime":"2024-02-09T15:58:00","review":"Lovely folks!  Always helpful ??","source":"Google","submissionTime":"2024-02-08T00:00:00","userName":"Cindy T."},{"reviewId":"2f3e49a8-71f6-4910-9544-ae66c1c2ff42","range":0,"rating":5,"reply":"Hi Howard, thank you for your review! We're so happy to hear that your experience with our staff and the cleanliness of the facility has been positive! Please call us at 888-storage if you need anything.\n","replyTime":"2024-02-07T09:14:00","review":"Great managers and clean space","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Howard K."},{"reviewId":"a95bb0d5-936b-409c-b561-9b2f876ee6bf","range":0,"rating":5,"reply":"We think Teri is great too! Thanks for the positive review, Hailey. Don’t hesitate to call us at 888-storage if you need anything. \n\n\n","replyTime":"2024-02-06T15:10:00","review":"Teri was amazing","source":"Google","submissionTime":"2024-02-06T00:00:00","userName":"Hailey D."},{"reviewId":"60d31341-4bc7-44b7-b1e1-85b9779c8e3f","range":0,"rating":5,"reply":"Thank you for your 5-star review, Trevor. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n\n","replyTime":"2024-02-06T15:09:00","review":"Came in and got all the information needed to make our decision. Great service","source":"Google","submissionTime":"2024-02-06T00:00:00","userName":"Trevor S."},{"reviewId":"ba21efbb-dfa5-41ba-805e-02cd36a98ff9","range":0,"rating":5,"reply":"Thanks, Perla! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear John was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-06T12:19:00","review":"Great experience, John was very helpful. He was able to assist us find the perfect storage unit at a reasonable price. Thank you","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"Perla I."},{"reviewId":"ce61ad7b-b93d-454f-b7bd-cd189a0fec92","range":0,"rating":5,"reply":"Hello, Randy. Thank you for the 5-star review! We're so happy Teri could help. We're always here to help if you need us, feel free to reach out at 888-storage!","replyTime":"2024-01-31T15:44:00","review":"Teri was awesome and was able to complete our agreement quickly!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Randy P."},{"reviewId":"38a29b3d-29ed-4c59-b54c-a2f65bd84b25","range":0,"rating":5,"reply":"Hello, Karol. Thank you for the review. We're so glad Teri could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-01-31T15:42:00","review":"Teri was extremely helpful!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Karol P."},{"reviewId":"7331140f-fa05-4f4a-afda-306d0e5bc458","range":0,"rating":5,"reply":"Hi S.! Thank you so much for the positive review. It's great to hear Teri was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2024-01-27T11:39:00","review":"Excellent service from Teri!!  Very happy and was provided with excellent servicel!!  Thank you Teri!","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"S. H."},{"reviewId":"ac6ca87b-895a-4d1b-9229-e2c7fee0f7cd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Corey! We're happy we were able to provide a smooth rental experience. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2024-01-22T12:10:00","review":"Quick and easy!","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Corey B."},{"reviewId":"563e98a7-d9b2-4ffc-b756-61d99719b8c8","range":0,"rating":5,"reply":"Thank you, Kevin! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 506-9084 if anything comes up!","replyTime":"2024-01-20T08:50:00","review":"Great experience and wonderful, helpful and friendly staff","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Kevin G."},{"reviewId":"dbae96f8-45a5-43de-a0f6-625e2e2e997d","range":0,"rating":5,"reply":"Thanks, Randy! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\r\n","replyTime":"2024-01-19T15:10:00","review":"Terry was extremely helpful in helping me to accomplish the job here I really appreciated her help.","source":"Google","submissionTime":"2024-01-19T00:00:00","userName":"Randy H."},{"reviewId":"bdd81e14-4df7-488e-9862-828aee6da2b6","range":0,"rating":5,"reply":"Hello, Michelle, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2024-01-18T18:29:00","review":"The front desk representative at Extra Space, Terri, was incredibly helpful!! I had a billing issue; she helped resolve it efficiently and with lots of kindness!!","source":"Google","submissionTime":"2024-01-18T00:00:00","userName":"Michelle B."},{"reviewId":"2e26a14e-5c49-40b5-9580-4a5ee0ae576c","range":0,"rating":5,"reply":"Thank you for your kind words, Josh. Security is our top priority and we appreciate that you have trusted us with your belongings! As always, we're here to help at 888-storage whenever you need us. ","replyTime":"2024-01-18T18:25:00","review":"Excellent customer services never have a bed interaction with any employee they go above and bond by even calling when I switch my lock to see if it was me I will send everyone I know to them","source":"Google","submissionTime":"2024-01-18T00:00:00","userName":"Josh L."},{"reviewId":"e81e419f-049a-4614-9261-7704cf89a0b1","range":0,"rating":4,"reply":"Thanks for the positive review, Tj!  If you ever need any help with your rental, come by the office or call us at 888-storage.  ","replyTime":"2024-01-18T18:23:00","review":"Experience so far has been pleasant. I have yet to move my items or see my unit. Rent hasn’t been raised yet either. So far so good","source":"Google","submissionTime":"2024-01-18T00:00:00","userName":"TJ K."},{"reviewId":"c35e1216-5e9f-442a-bef2-7b3135aa87b9","range":0,"rating":5,"reply":"Thank you for the excellent rating, Mike! We're happy Teri was able to quickly assist you! We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.","replyTime":"2024-01-17T09:44:00","review":"Teri was a great help! I had an item in my unit that I needed some quick attention, I called her and she got right on it.","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Mike D."},{"reviewId":"bdba4368-2a1d-4d66-903a-8ebf21512f3d","range":0,"rating":5,"reply":"Thank you, Austin. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-01-08T11:59:00","review":"Super cool building, since you have drive up interior access","source":"Google","submissionTime":"2024-01-06T00:00:00","userName":"Austin K."},{"reviewId":"f1b9ba3e-0246-487a-a035-bb91da4512a7","range":0,"rating":4,"reply":"Hi Michelle! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2024-01-05T11:14:00","review":"The amount of price increases over the last year were a bit much. However, when asking about moving out of 1 of the 2 merged units 3 days before payment was due, the manager went above and beyond to get it figured out and reduce us to only one unit at a lower price without having to pay for both for another month. She kept us informed throughout the entire process.","source":"Google","submissionTime":"2024-01-05T00:00:00","userName":"Michelle P."},{"reviewId":"7367ff1d-aaa7-4f82-8438-413f44c05a79","range":0,"rating":5,"reply":"Omar, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-01-08T09:48:00","review":"Absolutely amazing service. Easy to set up and customer service is A 1","source":"Google","submissionTime":"2024-01-05T00:00:00","userName":"Omar H."},{"reviewId":"7040431a-8747-4dc0-8169-c0b95191dbf3","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ana! We're happy Teri was able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything.","replyTime":"2024-01-03T10:50:00","review":"It was very enjoyable process. Teri was very pleasant and explained everything to me very well.","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"ana t."},{"reviewId":"80bb62dc-32fd-42d0-a65e-5384ce42c48f","range":0,"rating":5,"reply":"Hi Jennifer, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility has been positive. We are available at 888-storage whenever you need us.","replyTime":"2024-01-03T10:06:00","review":"Very helpful, very clean","source":"Google","submissionTime":"2024-01-02T00:00:00","userName":"Jennifer M."},{"reviewId":"fa02c78f-a687-4f6e-8d3f-69223b2e25e8","range":0,"rating":5,"reply":"Thank you for the excellent rating, Tyler! We're happy John was able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything!","replyTime":"2024-01-03T10:13:00","review":"John is great, easy to set up. Hassle free","source":"Google","submissionTime":"2024-01-02T00:00:00","userName":"Tyler S."},{"reviewId":"8f742e6b-3855-4321-8db3-df9c5637b78e","range":0,"rating":3,"reply":"Thank you for leaving us a rating, T. We're sorry to hear that you're unsatisfied with your monthly rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2023-12-30T07:55:00","review":"*** 4 month update - I realized I was overcharged today and called my local location and was informed that every 4 to 6 months there is a rate increase. I was not informed of this rate increase prior to it taking place as apparently they sent notice in a post card to my old address... despite the fact that I receive texts and emails from them. My bill went up $68 this month.\nMy initial experience and review below were 5 Stars, but overall, I'm feeling a bit scammed now as I assumed they were up front about their charges, but this never came up despite all the questions I asked initially. Feels a bit under handed to me. ***\n\nThis review is long overdue! My experience with Extra Space was fantastic! I've never used a storage unit before and Teri at Extra Space answered all my questions and made the process so easy. Teri was on top of everything and even helped me carry my moving boxes I purchased to my Uber! (Their moving materials were superb, and the prices are pretty reasonable which was so convenient given I needed more boxes last second.) The phone representative recommended I purchase a unit that I felt was bigger than what I needed and I'm so grateful I did because I really needed! The location has drive in and the elevators available made parking a U-Haul and moving oversized furniture a breeze! The free dolleys available to use on site really come in clutch.","source":"Google","submissionTime":"2023-12-29T00:00:00","userName":"T C."},{"reviewId":"3ad9c0fb-61a1-47b3-a269-bf177c78aa6f","range":0,"rating":5,"reply":"Thank you for your feedback, Patty! Providing renters with clean and secure facilities is our top priority. We're glad Teri was able to meet your storage needs. Please call us at 888-storage whenever you need us.","replyTime":"2023-12-28T08:35:00","review":"Clean, easy access, secure. Teri was great to work with. Very happy with Extra Space!!","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"Patty Z."},{"reviewId":"db7abdbf-33cc-4f9d-84ed-02dac2305dc3","range":0,"rating":5,"reply":"Hi J. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're here to help with anything else you might need at 888-storage.\n","replyTime":"2023-12-24T13:49:00","review":"Preparing for a move and rented a unit from here.  The service I received was outstanding.  I received a fantastic rate and the lady that assisted me was tremendous.  She walked me through the entire process and ensured I had everything I needed.  I would strongly recommend this facility.","source":"Google","submissionTime":"2023-12-24T00:00:00","userName":"J. S."},{"reviewId":"66556c63-3bb6-42af-ba46-c436221bbf85","range":0,"rating":5,"reply":"Thank you for the kind words, Tom! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2023-12-20T09:45:00","review":"Very good customer service and a good experience.","source":"Google","submissionTime":"2023-12-19T00:00:00","userName":"Tom S."},{"reviewId":"54de1ebf-82d2-44eb-8987-d9b230125bed","range":0,"rating":5,"reply":"Hi Maggie, thank you for your review! We're so happy to hear that your experience with John and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.","replyTime":"2023-12-18T16:06:00","review":"I had a terrific experience. Clean, welcoming facility and John Macari Owen was professional and helpful throughout. I wish I had known about this location earlier!","source":"Google","submissionTime":"2023-12-18T00:00:00","userName":"Maggie M."},{"reviewId":"255f90cb-9954-400f-b64b-18403bb7e9ca","range":0,"rating":5,"reply":"Thank you, Julie! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 506-9084 if anything comes up!","replyTime":"2023-12-14T17:50:00","review":"I have had great experiences at Extra Space on 82nd Ave.    It really is the personal there who make all the difference.  Professional, caring and always willing to help.  They are great.  The facility is well maintained and very clean. Really a good place.","source":"Google","submissionTime":"2023-12-14T00:00:00","userName":"Julie B."},{"reviewId":"5c45c81c-c711-44ec-866c-1725891bd77a","range":0,"rating":5,"reply":"Thanks for the awesome review, C! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything.","replyTime":"2023-12-13T08:33:00","review":"Customer service is phenomenal as my monthly rate automatically went up $80 so I called to find out about this and they looked into it and called me back with only a $15 per month increase","source":"Google","submissionTime":"2023-12-12T00:00:00","userName":"C T."},{"reviewId":"fe6f3d58-e8ac-46d1-8af0-e62d54a7ecbb","range":0,"rating":5,"reply":"Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2023-09-23T10:25:00","review":"the climate controlled unit was clean modern and easy to get to the staff is Friendly knowledgeable and helpful","source":"Google","submissionTime":"2023-12-06T00:00:00","userName":"Robert E."},{"reviewId":"321e9211-5479-4e37-9020-1da42b685faa","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I’ve used Extra Space for almost 2 years now off and on, primarily on - with 3 separate units.  They are very focused on serving their client’s every need!  Tell them what’s up - they’ll give you all your options to best suit your situation.  I’ve been working with John for some time now and he’s very knowledgeable, patient and happy to help!  Thanks Extra Space and thanks John!","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Audrey K."},{"reviewId":"26144ff0-e861-44b7-a347-7625f477f424","range":0,"rating":5,"reply":"Thanks, Peter, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Teri was able to provide that for you! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-07-25T12:43:00","review":"Update 11/30/23: Once again outstanding service by Teri. Professional and helpful with my request to downsize storage spaces. Pleasant experience each time I need to talk to someone in the office area.\n\n7/25/23: Top notch service and a pleasant experience. Teri was great helping me select the best space for my storage needs.  Very professional demeanor and a well maintained office area.","source":"Google","submissionTime":"2023-11-30T00:00:00","userName":"Peter H."},{"reviewId":"69aea567-a681-4f1d-8299-2259697bf9d8","range":0,"rating":5,"reply":"Thank you for your positive feedback, Matt! We're glad to hear that you had a great experience renting with us. We strive to provide excellent customer service and it's great to know that Lia was able to assist you in finding the perfect storage unit for your needs. If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility! ","replyTime":"2023-11-30T12:02:00","review":"I had a great experience renting storage at this location. I've had storage units before  that didn't have the best communication. I showed up, called the # and Lia was not only very kind and respectful, but she was very knowledgeable and helped me find the perfect storage unit for my needs. I would highly recommend renting from this Extra Space Storage facility and hopefully you get to work with Lia because she was absolutely great!","source":"Google","submissionTime":"2023-11-30T00:00:00","userName":"matt b."},{"reviewId":"c8845500-e9a0-4298-9489-fee70b3258af","range":0,"rating":5,"reply":"Thank you for the great rating, Joe! We're happy we could meet your self-storage needs. If you have any questions, let us know at customerservice@extraspace.com. ","replyTime":"2023-11-29T18:46:00","review":"Teri was amazing. Explained everything in detail. Showed me my unit and Set me up on same day   great deal. thank you!","source":"Google","submissionTime":"2023-11-29T00:00:00","userName":"Joe W."},{"reviewId":"f0117206-cc83-4fde-9d33-9ba476966fa7","range":0,"rating":5,"reply":"Thank you for your 5-star review, Roxanne. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-11-29T18:22:00","review":"Teri is awesome and super helpful!","source":"Google","submissionTime":"2023-11-29T00:00:00","userName":"Roxanne W."},{"reviewId":"0d5ca681-6da6-4703-9360-3dce5719fa78","range":0,"rating":5,"reply":"Thank you for your 5-star review, Tanya. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-11-28T14:14:00","review":"FRIENDLY AND QUICK!","source":"Google","submissionTime":"2023-11-28T00:00:00","userName":"tanya t."},{"reviewId":"2fea7017-81b2-4219-bd39-bad5b6402b3a","range":0,"rating":5,"reply":"Thank you for your 5-star review, Justice. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-11-24T12:33:00","review":"Very helpful and super kind","source":"Google","submissionTime":"2023-11-24T00:00:00","userName":"Justice L."},{"reviewId":"0d524d10-7736-4dbc-8a75-75489cf56e25","range":0,"rating":1,"reply":"Flocelia, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (402) 506-9084 so that we can learn more about your experience. ","replyTime":"2023-11-24T10:38:00","review":"Flaw design inside","source":"Google","submissionTime":"2023-11-23T00:00:00","userName":"FloCelia M."},{"reviewId":"45836fde-651d-4b2e-aa33-4524ddcc31d3","range":0,"rating":5,"reply":"Thank you for the review, Douglas! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!  Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-11-21T13:57:00","review":"Units were clean and staff was friendly.\nThankful","source":"Google","submissionTime":"2023-11-21T00:00:00","userName":"Douglas C."},{"reviewId":"b748ce36-6c71-4298-8276-7f49c9c7480c","range":0,"rating":5,"reply":"Thank you for your 5-star review, Amanda. We are happy you had a great experience. Please give us a call at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-11-21T09:25:00","review":"Was shopping around for a storage unit for some small things for a year, and liked how simple this place is to access my things!","source":"Google","submissionTime":"2023-11-20T00:00:00","userName":"Amanda B."},{"reviewId":"eb62fe76-9b3f-4385-b6af-162615071efe","range":0,"rating":5,"reply":"Hi Marion, thanks so much for your review! We are thrilled to hear your experience was great. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-11-21T09:15:00","review":"We had a great experience. We did some shopping around before choosing Extra space, and it was great. Units and facility is clean and well managed. Access with your own codes is great, and both checking in and checking out are quick and simple. We would definitely return here when we need storage again.","source":"Google","submissionTime":"2023-11-20T00:00:00","userName":"Marion D."},{"reviewId":"51930b45-e322-41c5-8abd-6f9101f9fa39","range":0,"rating":5,"reply":"Thank you for your 5-star review, John. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2023-11-18T12:03:00","review":"A huge help in the fall season.","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"John W."},{"reviewId":"dc29b052-fc09-406a-bb68-d7a469bc91ff","range":0,"rating":5,"reply":"Hi Tom, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2023-11-11T10:12:00","review":"Good team. Very helpful.  Going to make this a great Thanksgiving.","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Tom H."},{"reviewId":"80d0308a-7f89-4c8f-baa8-54ff1a70feb9","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Robert! We are so happy you had a 5-star experience with Extra Space. Don't hesitate to give us a call at (402) 506-9084 if you ever need any help with your rental.","replyTime":"2022-08-17T13:59:00","review":"My experience was excellent","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Robert E."},{"reviewId":"07de0943-210b-4973-a56e-0c0a8cb69eff","range":0,"rating":5,"reply":"Thank you for the kind words, John/anne. We're glad our team has been professional and helpful! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-07-08T10:25:00","review":"Very professional and extremely helpful","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"john/anne h."},{"reviewId":"1b8cf817-34e6-469b-91db-195fe9f52ebc","range":0,"rating":5,"reply":"Thank you for the excellent rating, Cathy! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2023-11-02T16:28:00","review":"It was a super easy setup on line, and the close out was the same. I appreciate things that are easy peasy these days!","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Cathy H."},{"reviewId":"6d7b202c-a23e-4b94-8579-2d35421c4d95","range":0,"rating":5,"reply":"Thank you for the kind words, Travis. We're glad Sean was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.","replyTime":"2022-03-22T11:54:00","review":"Sean was extremely helpful and answered all my questions about the facility. Everything was clean and exceeded my expectations. I would definitely recommend to my friends and family.","source":"Google","submissionTime":"2023-10-31T00:00:00","userName":"Travis M."},{"reviewId":"d37363f3-a17f-4b1f-9f4b-278ef01e522f","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Ms.! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2023-11-03T07:53:00","review":"John was excellent at helping me setup my storage. Showed how secure my unit is????\nUpdate since June 2023\nEnded my storage rental in October 2023. I did not have any problems with the temp control building or access to my unit.","source":"Google","submissionTime":"2023-10-31T00:00:00","userName":"Ms. G."},{"reviewId":"03547774-7490-41d2-9597-766b13406c81","range":0,"rating":5,"reply":"Thank you for the excellent rating, Nichole! We are so glad Teri is knowledgeable, understanding, and cares about her customers. Please give us a call at 888-storage if anything comes up! ","replyTime":"2023-10-31T10:32:00","review":"I love getting to work with Teri with all my needs. She is knowledgeable, understanding and cares about her customers. I’ve never had to get a storage unit before and she has made the process so smooth for me!\n\nThank you so much Teri!!","source":"Google","submissionTime":"2023-10-26T00:00:00","userName":"Nichole S."},{"reviewId":"5ce3fd7a-85d2-464d-9e97-9ed49007e495","range":0,"rating":5,"reply":"Thank you, Joshua. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-10-26T08:06:00","review":"Fantastic service!","source":"Google","submissionTime":"2023-10-26T00:00:00","userName":"Joshua W."},{"reviewId":"d823c1ae-dce1-4d86-a9e6-ba8f44cb8b94","range":0,"rating":5,"reply":"Hi Blake, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call us at 888-storage if you need anything.\n","replyTime":"2023-10-26T17:25:00","review":"Very nice…very clean facility…well laid out & convenient…manager very nice to work with","source":"Google","submissionTime":"2023-10-26T00:00:00","userName":"Blake A."},{"reviewId":"c4f7e1d9-64c2-4211-9215-c6d769b8fb44","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rebecca! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!","replyTime":"2023-10-25T08:14:00","review":"Had a severe problem with a 75% rate hike that just didn’t seem right and they got it fixed for me very fast.  Facility is clean and conveniently located with many utilities carts to use.  They also have been quick to notify when our lock wasn’t appropriately installed.  Absolutely excellent!","source":"Google","submissionTime":"2023-10-24T00:00:00","userName":"Rebecca I."},{"reviewId":"0175108b-f3a2-4b0b-806b-38bd8f168a6d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jared! We're happy we were able to provide a smooth rental experience. Please call us at 888-storage if you need anything!","replyTime":"2023-10-25T09:44:00","review":"Easy set up and good security.","source":"Google","submissionTime":"2023-10-24T00:00:00","userName":"Jared D."},{"reviewId":"549d1a07-dc53-4660-8480-9321d6f09b51","range":0,"rating":4,"reply":"Hi Lauren, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2023-10-23T12:04:00","review":"Extra Space helped our small business grow bigger! We are grateful for the helpful and friendly staff! They were always there when we needed them and they kept the location clean which we enjoyed. The reason for the knock on their 5 star has nothing to do with the staff and location but all to do with the aggresive price increases. They were more frequent then we had ever seen. Outside of that - would recommend 10 out of 10 times.","source":"Google","submissionTime":"2023-10-23T00:00:00","userName":"Lauren H."},{"reviewId":"e49ad37e-da1c-45aa-aadb-26c56afcebde","range":0,"rating":5,"reply":"Thank you for the kind words, Karen. We're glad Teri was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-10-24T09:31:00","review":"Awesome facility!  Teri was super helpful, very friendly and welcoming!  I would recommend using this facility.","source":"Google","submissionTime":"2023-10-21T00:00:00","userName":"Karen C."},{"reviewId":"5ce6c891-e146-46c3-8bde-5c72331a298e","range":0,"rating":5,"reply":"Thank you for the kind words, Alfredo. We're glad John was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-10-20T09:52:00","review":"Mr. John Owen was very helpful and the facility is very clean","source":"Google","submissionTime":"2023-10-20T00:00:00","userName":"Alfredo C."},{"reviewId":"5075226d-1b11-4c58-ba6a-b073106dd5e1","range":0,"rating":5,"reply":"Thank you for the review, Anthony! We pride ourselves on having a friendly, accommodating staff and are so happy John was able to assist you! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2023-10-19T14:21:00","review":"John was beyond a God send! Helped us out when every other storage company was just giving us the run around. Saved us not just money but time and gave us some piece of mind! Thank you John and Extra Space Storage!","source":"Google","submissionTime":"2023-10-19T00:00:00","userName":"anthony b."},{"reviewId":"85e62532-9791-48fd-af13-7c4d76f84aee","range":0,"rating":5,"reply":"Thank you for the kind remarks, Mike! We're so happy to hear we have your recommendation! Please give us a call at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-10-22T09:53:00","review":"Highly recommend this location. Very helpful people!","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Mike K."},{"reviewId":"e4c613df-0e77-4a66-9916-c637de16b62c","range":0,"rating":5,"reply":"Hi Brian, thank you for your review! We're so happy to hear that your experience with John, Stephanie, and Teri and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.","replyTime":"2023-10-18T17:11:00","review":"John, Stephanie and Teri were great getting us set up with units near each other. Units have been clean and easy to access. Both the web search and dealing with the customer service were a breeze.","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Brian H."},{"reviewId":"4dd9080e-3c5e-4fd9-b46a-fdb729df9a9a","range":0,"rating":5,"reply":"Thank you for your 5-star review, Gary. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-10-13T16:12:00","review":"Terri the Manager was very very helpful and efficient!","source":"Google","submissionTime":"2023-10-13T00:00:00","userName":"Gary H."},{"reviewId":"7b243623-1c82-4db0-98dd-9c0675a379cb","range":0,"rating":5,"reply":"Kyle, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! If you ever need any help with your rental, come by the office or call us at 888-storage.  ","replyTime":"2023-10-13T15:59:00","review":"Fast and easy","source":"Google","submissionTime":"2023-10-12T00:00:00","userName":"kyle S."},{"reviewId":"de6c6906-d0e3-41d1-8d03-d99a25a17aef","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Austin! You can reach us at 888-storage if you need anything. \n\n","replyTime":"2023-10-13T15:39:00","review":"Clean.","source":"Google","submissionTime":"2023-10-12T00:00:00","userName":"Austin B."},{"reviewId":"5e66c36f-2459-49ca-ac9b-72c81f3dba91","range":0,"rating":5,"reply":"Ginny, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n ","replyTime":"2023-10-11T09:25:00","review":"Very easy and pleasant. I do wish there had been a 5 x 5 unit available but there was not, so I had to take a larger size, but it will be fine.\nThank you!\nVirginia Smith","source":"Google","submissionTime":"2023-10-10T00:00:00","userName":"Ginny S."},{"reviewId":"c30aef78-91ec-42f1-8ee3-ed2ea1031b6c","range":0,"rating":5,"reply":"Hi Drew!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2023-05-04T12:13:00","review":"Great customer service.","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"Drew C."},{"reviewId":"e5ebbdc4-2ad1-4673-9de8-0f590d67af1f","range":0,"rating":5,"reply":"Thank you for the review, Tori! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! As always, give us a call at 888-storage if you need anything. \n","replyTime":"2023-08-02T15:29:00","review":"They were able to accommodate me on super short notice. They were very kind and I was extremely happy with my experience!","source":"Google","submissionTime":"2023-09-30T00:00:00","userName":"Tori S."},{"reviewId":"087735a3-a021-4b51-a059-07bded07028a","range":0,"rating":5,"reply":"Hi Connie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-10-02T13:19:00","review":"Clean facility, helpful staff, and it is convenient to be able to drive into the building and load/unload especially in bad weather.  Lots of carts and quick service.","source":"Google","submissionTime":"2023-09-30T00:00:00","userName":"Connie S."},{"reviewId":"f9e955fd-ed6d-4d8e-88fc-5a078678b9a8","range":0,"rating":5,"reply":"Thanks for the positive review, Levonia! We are glad Teri could help with your rate increase concern. Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2023-10-05T08:06:00","review":"I spoke with Teri today and I was concerned with my rate. Going up $59 a month. She helped me and was able to completely adjust that. And she was a pleasure to speak with. She is definitely an asset to extra space storage. Please keep her","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Levonia N."},{"reviewId":"06ff18ff-da2b-460f-99ef-24af53d65fa3","range":0,"rating":5,"reply":"Hi T. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Teri. We want you to know that we are here to assist you with anything else that comes up at 888-storage!","replyTime":"2023-09-28T11:57:00","review":"This review is long overdue! My experience with Extra Space was fantastic! I've never used a storage unit before and Teri at Extra Space answered all my questions and made the process so easy. Teri was on top of everything and even helped me carry my moving boxes I purchased to my Uber! (Their moving materials were superb, and the prices are pretty reasonable which was so convenient given I needed more boxes last second.) The phone representative recommended I purchase a unit that I felt was bigger than what I needed and I'm so grateful I did because I really needed! The location has drive in and the elevators available made parking a U-Haul and moving oversized furniture a breeze! The free dolleys available to use on site really come in clutch.","source":"Google","submissionTime":"2023-09-28T00:00:00","userName":"T C."},{"reviewId":"7ed0c5e0-e569-42a6-8fb8-c368595bda36","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rebekah! We're happy Teri was able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2023-09-28T14:31:00","review":"Teri was very nice and easy to work with!","source":"Google","submissionTime":"2023-09-28T00:00:00","userName":"Rebekah W."},{"reviewId":"a558afcc-4f53-4e7f-8938-3b5a19c7d8b2","range":0,"rating":5,"reply":"Thank you, Carol. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-27T09:57:00","review":"They are always friendly and listen and answer questions when I have them.","source":"Google","submissionTime":"2023-09-26T00:00:00","userName":"Carol A."},{"reviewId":"60679701-da49-4228-9b2a-7ace8b26aa1c","range":0,"rating":5,"reply":"Thank you, Brooke. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-09-25T13:11:00","review":"Very friendly and helpful staff!","source":"Google","submissionTime":"2023-09-25T00:00:00","userName":"Brooke E."},{"reviewId":"3dc11f6f-7d47-49e3-aa21-462c5aca7c7e","range":0,"rating":5,"reply":"Hi Amy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2023-09-27T07:55:00","review":"Staff very helpful, friendly and professional.","source":"Google","submissionTime":"2023-09-25T00:00:00","userName":"Amy C."},{"reviewId":"8fae4884-cac2-4e5c-aae3-22a307be0a3a","range":0,"rating":5,"reply":"Hi Ileah, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-09-24T08:42:00","review":"Cleanest storage facility i have ever been in!!! Staff are really nice and helpful ! 5 stars !","source":"Google","submissionTime":"2023-09-23T00:00:00","userName":"Ileah A."},{"reviewId":"2d6caba7-c675-46fd-91b9-5e33c45385e4","range":0,"rating":2,"reply":"Hi Shelby, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.  Please email us at customerservice@extraspace.com if you need anything! ","replyTime":"2023-09-19T16:21:00","review":"Rented a unit here due to my lease ending, went paid $225 cost of buying a lock as well & looked at it , ended up being to big so I called & got a smaller unit with drive up access - paid an additional $13 for that, never used it never moved anything in & received an $80 refund. I can understand the non refundable admin fees and such but $80 after spending over $200 is kind of a slap in the face , won’t be recommending to anyone","source":"Google","submissionTime":"2023-09-19T00:00:00","userName":"Shelby M."},{"reviewId":"a3becad8-3427-4d54-b3fd-12765c449547","range":0,"rating":5,"reply":"Thank you for your feedback, Stephanie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental. ","replyTime":"2023-09-19T13:37:00","review":"I love the service. Very quick to get a storage space. Response is prompt. Facility is clean and safe. If I will be needing a space again. I will not look for other storage facility but this!","source":"Google","submissionTime":"2023-09-18T00:00:00","userName":"Stephanie T."},{"reviewId":"eaf3bb45-822f-4d87-8e82-dfa9fa6e4fa1","range":0,"rating":5,"reply":"Hi Linda, thank you for your review. We're glad our employee was not only very professional and efficient but also extremely compassionate. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-11T08:47:00","review":"I wish I could remember the name of the lady who helped us.   I came in right after having a complete right shoulder replacement, and was in a lot of pain.   She was not only very professional and efficient, but also extremely compassionate.   If I still owned my business, I’d hire her away from you in a New York minute.   Kudos to you for hiring her.\nLinda Kilpatrick","source":"Google","submissionTime":"2023-09-10T00:00:00","userName":"Linda K."},{"reviewId":"f0d20753-936a-4981-a51d-7503a122426f","range":0,"rating":5,"reply":"Thanks for the awesome review, Emily! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If you ever need any help with your rental, come by the office or call us at 888-storage.","replyTime":"2023-09-10T14:58:00","review":"The staff who helped me were amazing, I didn’t know what I was doing at all. This was my first storage unit and they walked me through and literally walked me to my unit which was so helpful and explained everything.","source":"Google","submissionTime":"2023-09-09T00:00:00","userName":"Emily N."},{"reviewId":"ce813603-7a43-42c4-988d-94927848c611","range":0,"rating":5,"reply":"Thanks for the review, Briana! We are so happy Teri could meet your storage needs at Extra Space Storage. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-08T12:52:00","review":"Teri was very helpful, very pleasant. Thank you, keep it up!!","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"Briana B."},{"reviewId":"5b2f90fc-4074-4524-8bec-f0a4477be1ef","range":0,"rating":5,"reply":"Hola Sevanys, ¡Gracias por tomarte el tiempo de dejar tus comentarios! Nos enorgullecemos de contar con un personal amigable y capacitado, por lo que estamos encantados de saber que tuvo una experiencia tan positiva al alquilar con nosotros.\n","replyTime":"2023-09-05T13:29:00","review":"Muy buen trato sin duda alguna tiene personal muy agradable","source":"Google","submissionTime":"2023-09-05T00:00:00","userName":"Sevanys H."},{"reviewId":"1adb3e5b-9f57-4820-a5c9-d5465f197b2e","range":0,"rating":5,"reply":"Hi Janani, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Teri! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-09-04T10:30:00","review":"Extremely professional and helpful staff who go above and beyond for their customers. I rented a unit at the Omaha facility on S 82nd and I highly recommend working with Teri, who was a delight to work with during an extremely stressful move.","source":"Google","submissionTime":"2023-09-04T00:00:00","userName":"Janani P."},{"reviewId":"17c3bc83-d39b-4186-944e-0d21b112f10e","range":0,"rating":3,"reply":"Hi Josh, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. \n","replyTime":"2023-09-03T11:52:00","review":"I’ve rented from these guys for about 18 months. Very clean facility with strong security, and the accessibility to your unit (esp the drive up ones) is awesome.\n\nUnfortunately, after management changes, this place tried raising my rent from $185 to nearly $360 within those 18 months for the exact same unit, all while removing my 24HR access to my unit. Since I run an entertainment company, having 24HR access was business-critical. Upper management didn’t care that I had signed with them only on the basis that I maintained 24HR access; so, farewell.","source":"Google","submissionTime":"2023-09-03T00:00:00","userName":"Josh W."},{"reviewId":"365b263e-f1dd-4756-b438-73966dcfd1f6","range":0,"rating":5,"reply":"Hi Conor, thank you for your review! We're so happy to hear that your experience with the quality and security of the facility has been positive! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-09-02T12:18:00","review":"Great storage place. The secure entrance to drive in and then access units is an awesome feature!","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Conor T."},{"reviewId":"4ffa9731-5aaa-40e0-887b-e6feded2deb7","range":0,"rating":5,"reply":"Thanks for the awesome review, Daniel! We work hard to meet the expectations of our customers, and we're happy to hear Teri hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2023-09-02T09:40:00","review":"smooth as silk Teri was awesome","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Daniel W."},{"reviewId":"d37c1460-fcea-43b8-9084-5f87d0dd1b40","range":0,"rating":5,"reply":"Hi Kathy, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.","replyTime":"2021-01-05T13:26:00","review":"Brand new facility, clean and easily accessible","source":"Google","submissionTime":"2023-08-31T00:00:00","userName":"Kathy O."},{"reviewId":"f32f86b8-52e6-4520-9f0f-2782d97135c8","range":0,"rating":5,"reply":"Thank you for the excellent rating, Gladys! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-08-30T14:24:00","review":"The staff is priceless!! Teri is very helpful to your needs and wants you to be comfortable with the unit you want to rent..\nThank you again for all your time and help ExtraSpace Storage!","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Gladys R."},{"reviewId":"ba7c14a2-7341-4ad5-9293-b69f76c4eb61","range":0,"rating":5,"reply":"Hi Mark, thank you for your positive feedback about your experience. We're glad you found our facility spotless, and our team provided fantastic customer service. As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-08-24T10:07:00","review":"Fantastic customer service and spotless facility.","source":"Google","submissionTime":"2023-08-24T00:00:00","userName":"Mark E."},{"reviewId":"03dfe580-41d2-47a5-8c47-f078fa6bf7b7","range":0,"rating":5,"reply":"Hi Pete, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2023-08-21T11:47:00","review":"Great space and management. The building is kept very clean and when a question arose, it was answered in a timely, respectable manner.  I’d recommend this facility to family and friends.","source":"Google","submissionTime":"2023-08-21T00:00:00","userName":"Pete B."},{"reviewId":"2fb4ca1e-7364-489d-802f-0f9972d4989f","range":0,"rating":5,"reply":"Kleve, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! As always stop by the office or call us at 888-storage if you need anything.  \n ","replyTime":"2023-08-15T16:41:00","review":"Great customer service!","source":"Google","submissionTime":"2023-08-15T00:00:00","userName":"Kleve G."},{"reviewId":"7a9599e2-cafd-4004-979b-677cfa170e86","range":0,"rating":1,"reply":"Hi Rachel, we're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (402) 506-9084. \n ","replyTime":"2023-08-14T12:50:00","review":"Bad experience bed bugs came in my unit after another person moved out","source":"Google","submissionTime":"2023-08-12T00:00:00","userName":"Rachel H."},{"reviewId":"06cf12a3-d005-45bc-a8ce-536f399a93cf","range":0,"rating":5,"reply":"Thank you for the kind words, Kaitlyn. We're glad our team was super friendly to work with! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-08-09T11:28:00","review":"Super friendly staff, easy move in and out process! Would definitely recommend!","source":"Google","submissionTime":"2023-08-09T00:00:00","userName":"Kaitlyn N."},{"reviewId":"60204374-2169-4be6-8344-2b38236f4af3","range":0,"rating":5,"reply":"Thank you for the kind words, Zephyr. We're glad you feel good about storing with us! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-07-29T14:12:00","review":"It was fast and easy. They’re very helpful.","source":"Google","submissionTime":"2023-07-29T00:00:00","userName":"zephyr p."},{"reviewId":"56d80994-acc1-4a15-ab0b-1c47341b9da8","range":0,"rating":5,"reply":"Hi Brian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2023-07-25T14:14:00","review":"Great location, very clean, staff is wonderful.  Highly recommend!!!","source":"Google","submissionTime":"2023-07-25T00:00:00","userName":"Brian a."},{"reviewId":"76c3aeb4-b554-44d7-823b-5122617563e3","range":0,"rating":5,"reply":"Wow, thanks, Linda! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2023-07-20T15:52:00","review":"Clean facility and helpful, attentive staff.","source":"Google","submissionTime":"2023-07-20T00:00:00","userName":"Linda C."},{"reviewId":"05253b09-6f5b-4b73-881a-b26982c3691a","range":0,"rating":5,"reply":"Thank you for the excellent rating, Annie! We're happy we were able to provide a smooth online rental experience. It's great that John was able to help. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.\n","replyTime":"2023-07-19T10:06:00","review":"So far so good, the on-line rental process was super easy.  Before I even completed the lease agreement, John from the property was calling me to see if I had any questions.","source":"Google","submissionTime":"2023-07-19T00:00:00","userName":"Annie B."},{"reviewId":"73da9ecd-60e6-4aea-9350-baf368f33425","range":0,"rating":5,"reply":"Thank you, Trish! It's wonderful to hear you had a positive experience with us and that Teri was helpful with your rental process. We want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 506-9084 if anything comes up!","replyTime":"2023-06-16T11:44:00","review":"Positive experience when I stopped by to get 2nd storage unit. Teri T was very helpful in setting up my lease.","source":"Google","submissionTime":"2023-07-17T00:00:00","userName":"Trish S."},{"reviewId":"b9ba8b81-e095-4666-afde-32e3f2f81766","range":0,"rating":5,"reply":"Hi Jami, thank you for your review! We're so happy to hear that your experience with John and the cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-07-17T12:13:00","review":"John was very helpful & friendly. Clean facility.","source":"Google","submissionTime":"2023-07-15T00:00:00","userName":"Jami V."},{"reviewId":"56dc6cf8-ac24-43ec-b54e-4e5539d6cb23","range":0,"rating":5,"reply":"Hi Melissa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Terry! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-07-03T15:07:00","review":"Terry is amazing, and she's so helpful in stressful situations. All staff at the 82nd location are absolutely awesome, super friendly, and helpful. Thank you all for your awesome work ethic and being there for your customers. You all are absolutely amazing. Thank you again.","source":"Google","submissionTime":"2023-07-03T00:00:00","userName":"Melissa T."},{"reviewId":"a0e5e64b-b4ca-4e4e-b4aa-476812936c1b","range":0,"rating":3,"reply":"Hi Rose, thank you for the review. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call at 888-storage to discuss what options we may have for you! \n","replyTime":"2023-06-30T15:25:00","review":"I was  shocked when I went to pay my bill and was told that  my payment next time would go up 70.00  that was a shocked  and I think that was a big jump at one  time very dispointed","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Rose L."},{"reviewId":"f2508dd8-2964-4f9d-bb17-80c43c33f9c7","range":0,"rating":5,"reply":"Hi Megan, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with John. We are happy to have you store with us. Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-06-28T13:45:00","review":"Everyone has been so helpful and friendly, from when I called with questions to John at the facility. John took me for a tour and asked questions to determine the size of unit I would need. I have also rented a a unit here in the past. Nice facility and great people! Thank you! I can’t believe it’s almost July.","source":"Google","submissionTime":"2023-06-28T00:00:00","userName":"Megan K."},{"reviewId":"3ff71b3d-a6d9-4d8d-988e-e2192b8736df","range":0,"rating":5,"reply":"Hi Bill, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Teri! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-06-27T16:03:00","review":"Teri Taulborg has taken care of us for 2 units.\nShe made sure the code for the one the moving company used was deleted.\nHas a positive attitude and informed me of all the options.\nBill Kroupa","source":"Google","submissionTime":"2023-06-27T00:00:00","userName":"Bill K."},{"reviewId":"fd7318d1-5431-4ffd-b6c4-7113c952cba4","range":0,"rating":5,"reply":"Thank you for the kind words, Frank. We're glad our team was nice and helpful! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-06-23T13:33:00","review":"Very nice and helpful made it easy\n\nI just come back from vacation.","source":"Google","submissionTime":"2023-06-23T00:00:00","userName":"Frank F."},{"reviewId":"bd357eb6-39c6-4cc6-bec5-ec53996bc3e6","range":0,"rating":5,"reply":"Hi Matthew!Thank you so much for the positive review. It's wonderful to know John provided you with excellent customer service and that you feel good about your rental rate with us. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2023-06-21T10:00:00","review":"Amazing Customer service experience from John  who assisted me. They have the best storage rates that helped me save time and money. Check them out in Person or Online","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"matthew g."},{"reviewId":"3c2e15d4-0c82-4787-bacd-c032205c4914","range":0,"rating":5,"reply":"Hi Kalton!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2023-06-21T13:09:00","review":"At times I didn’t have a place to put my stuff and then when you came into my life I was just running out of space","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"Kalton L."},{"reviewId":"6e51f4cb-35d3-4511-beec-8f7049a9288e","range":0,"rating":5,"reply":"Thank you for the kind words, Teresa. We're glad our team was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-06-20T09:41:00","review":"Very helpful staff.","source":"Google","submissionTime":"2023-06-20T00:00:00","userName":"Teresa H."},{"reviewId":"11c17f23-7a55-4bb0-91c9-e0bcdf9a7c5e","range":0,"rating":5,"reply":"Hi D, thank you for your review. We're glad Teri was able to help! Feel free to stop by the office if you need anything! \n","replyTime":"2023-02-21T15:02:00","review":"Teri was super helpful today as we closed out our storage unit in preparation for our move.  Excellent service and facility.","source":"Google","submissionTime":"2023-05-30T00:00:00","userName":"D S."},{"reviewId":"0938b8c3-077f-4df8-a36c-bfa34ecf331f","range":0,"rating":5,"reply":"Hi Jerry, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-05-05T12:52:00","review":"Great storage facility, clean.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Jerry G."},{"reviewId":"d014940c-e474-4990-b8e5-0a5883ee5cd7","range":0,"rating":5,"reply":"Thank you for your feedback, Shelia! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-05-05T15:28:00","review":"The place is always clean and secure , staff is great been with them a long time over 2 years no complaints.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Shelia W."},{"reviewId":"5a4609fd-25c7-475f-8c27-874744682ee3","range":0,"rating":1,"reply":"Hi S, thank you for leaving a review. We are sorry you didn't have a 5 star experience with Extra Space Storage. Please stop by the office or give us a call at 888-storage so we can make it right. ","replyTime":"2023-05-04T11:36:00","review":"Scam","source":"Google","submissionTime":"2023-05-04T00:00:00","userName":"S W."},{"reviewId":"e04a23bb-fc71-445b-832f-604f76fc0128","range":0,"rating":5,"reply":"Hi Drew!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (402) 506-9084 or stop by the facility! ","replyTime":"2023-05-04T12:01:00","review":"Great customer service.","source":"Google","submissionTime":"2023-05-04T00:00:00","userName":"Drew C."},{"reviewId":"8ed4d8ab-0980-457e-93aa-165a423e0179","range":0,"rating":5,"reply":"Hi Tamara, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-04-25T15:18:00","review":"I was able to get in and out. The staff was polite ,helpful and knowledgeable. They have plenty of useful items for your move on hand.","source":"Google","submissionTime":"2023-04-25T00:00:00","userName":"Tamara F."},{"reviewId":"e68adcd0-7246-482e-8e83-3bc29a4b02fe","range":0,"rating":5,"reply":"Thank you for your feedback, Adam! We love to hear that our customers are happy with Extra Space. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-04-21T11:55:00","review":"Seems to be attentive and reasonably priced. The phone interaction went well and appreciated the help","source":"Google","submissionTime":"2023-04-21T00:00:00","userName":"Adam A."},{"reviewId":"312187a2-23f7-4ca9-a03c-b77810280bfa","range":0,"rating":5,"reply":"Thank you, Javier. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-04-17T11:09:00","review":"Help is fantastic","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Javier M."},{"reviewId":"bad839f4-5beb-42ec-8a21-91dac95f2dff","range":0,"rating":5,"reply":"Thank you for the excellent rating, Gary! We're happy we were able to provide a quick rental experience. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2023-04-15T12:04:00","review":"Got my unit fast, and was easy","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Gary M."},{"reviewId":"425a42b6-921a-4061-b7c0-2d04ef9a11dc","range":0,"rating":5,"reply":"John, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-04-14T15:34:00","review":"Very simple and easy process","source":"Google","submissionTime":"2023-04-14T00:00:00","userName":"John W."},{"reviewId":"de0629ab-606e-49f2-91fb-b5f8bd106b10","range":0,"rating":5,"reply":"Thanks for the awesome review, Felisia! We work hard to meet the expectations of our customers, and we're happy to hear Craig hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2023-04-08T13:32:00","review":"Craig was delightful and friendly and since it wasn't busy, he walked us up to our unit to verify everything was in order. Excellent customer service","source":"Google","submissionTime":"2023-04-08T00:00:00","userName":"Felisia M."},{"reviewId":"0fef6095-02e3-4723-ae12-be6575e57ced","range":0,"rating":5,"reply":"Hi Primal, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We're so happy to hear that your experience with the cleanliness of the facility has been positive. Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2023-04-04T13:51:00","review":"Super helpful and welcoming staff! Clean facility, and great access hours. As a first timer, it was a breeze to get started","source":"Google","submissionTime":"2023-04-04T00:00:00","userName":"Primal F."},{"reviewId":"25df64ca-7fc7-4904-83b5-2c0925e7ed8c","range":0,"rating":5,"reply":"Thank you so much for your kind words, Joy. We really appreciate you taking the time to share your experience with us. Let us know if you have questions at 888-storage.\n","replyTime":"2023-04-03T09:45:00","review":"The staff and especially managers are so professional. Thoughtfully and quick. It's really a pleasure to do business with the company. Thank You,\nJoy Fordyce","source":"Google","submissionTime":"2023-04-02T00:00:00","userName":"Joy F."},{"reviewId":"7391c33d-2066-4f55-abb5-61c9e64be26b","range":0,"rating":5,"reply":"Thank you for the kind words, Chadwick. We're glad John has been helpful and super friendly! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-04-01T13:41:00","review":"Staff is super friendly and the manager John Owen is very helpful!","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Chadwick N."},{"reviewId":"c77eb294-292a-4b97-835d-c8abcaa21800","range":0,"rating":5,"reply":"Thank you for the kind words, Jeongho. We're glad John was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-03-31T15:56:00","review":"Super cool employee John Owen. He took extra steps to help customer. Highly recommend this office.","source":"Google","submissionTime":"2023-03-31T00:00:00","userName":"Jeongho Y."},{"reviewId":"e4174dc2-8d2c-433b-ae3d-9838757211f2","range":0,"rating":5,"reply":"Thanks for the positive review. It means a lot to our team, Jaylee. We're glad to hear Lisa was nice and answered all your storage questions! Please stop by the office if you have any questions.","replyTime":"2023-03-27T16:21:00","review":"Lisa, was very nice and very helpful when it came to any questions I had regarding our new unit. She was more than happy to help us. I will definitely be recommending there storage units to people I know!","source":"Google","submissionTime":"2023-03-27T00:00:00","userName":"Jaylee f."},{"reviewId":"a2589ed3-e67a-47cb-aae0-2c424071bb79","range":0,"rating":5,"reply":"Thank you, Erick. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-03-22T10:02:00","review":"Great, prompt service. Friendly staff.","source":"Google","submissionTime":"2023-03-22T00:00:00","userName":"Erick S."},{"reviewId":"2e9bb58b-b9d5-4cdd-9e59-3102a56b83c7","range":0,"rating":5,"reply":"Hi Michelle, thank you for your review. We're glad Craig was very helpful and friendly. Feel free to stop by the office if you need anything! \n","replyTime":"2023-03-19T11:36:00","review":"Craig was very helpful and friendly. Helped me get payment squared away. Great location in Omaha. So far so good!","source":"Google","submissionTime":"2023-03-19T00:00:00","userName":"Michelle L."},{"reviewId":"b4aa08b2-393f-4f56-a032-b24cec828748","range":0,"rating":5,"reply":"Thank you for the review, Tim! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-03-11T10:50:00","review":"I was quickly helped and had a storage space in little time. Good experience.","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Tim F."},{"reviewId":"85d83ec8-9024-488c-af51-c623b3ec134d","range":0,"rating":5,"reply":"Thank you for the kind words, Christine. It's great to know how professional, responsive, and competent John has been. Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2023-03-10T15:28:00","review":"John was super professional, responsive, and competent. Thank you!","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Christine B."},{"reviewId":"bf5a27ed-1401-4e7c-9583-8c7e35a02a80","range":0,"rating":5,"reply":"Thanks for the awesome review, Andrea! We work hard to meet the expectations of our customers, and we're happy to hear John hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2023-03-03T10:27:00","review":"John at the 82nd store in Omaha took care of my problem immediately and with great customer service","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"Andrea K."},{"reviewId":"60f6137e-c66d-416a-b956-2cbb0ffa0021","range":0,"rating":5,"reply":"Thank you for the kind remarks, Dave! We're so happy to hear we have your recommendation! Let us know if you have questions at 888-storage.","replyTime":"2023-03-01T15:45:00","review":"I am very happy with the experience and recommend the location to friends and family","source":"Google","submissionTime":"2023-03-01T00:00:00","userName":"Dave D."},{"reviewId":"74914532-31cb-4375-90ba-f44622abefc5","range":0,"rating":5,"reply":"Thank you, Ann. We're thrilled you had a positive experience renting with John. If you ever need anything don't hesitate to give us a call at 888-storage or stop by the facility!","replyTime":"2023-02-27T16:03:00","review":"John was wonderful to explain and show us the units. We ended up renting 2 and am very satisfied with his customer service!!!! Will only deal with him in the future!","source":"Google","submissionTime":"2023-02-27T00:00:00","userName":"Ann C."},{"reviewId":"4ccbd8e4-874a-4b4d-8bb8-7d069a212dff","range":0,"rating":5,"reply":"We think John is great too! Thanks for the positive review, Dave. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-23T09:55:00","review":"John was great to work with I'll tell my friends.","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"Dave D."},{"reviewId":"5d988ffb-4542-46ff-b161-cbdbd9a5febb","range":0,"rating":5,"reply":"Thank you for the kind words, Mike! We're committed to providing excellent customer service. Call us at 888-storage whenever you need us.\n","replyTime":"2023-02-23T12:59:00","review":"Wonderful service.  Very informative.  Friendly.  Professional in every way.","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"Mike K."},{"reviewId":"61bfcd7f-1842-4ef6-95da-cb5acdcb01b3","range":0,"rating":5,"reply":"Thank you, Bekah! It's wonderful to hear you had a positive experience with John and want you to know that we are here to assist you with any further storage needs! Give us a call at (402) 506-9084 if anything comes up!","replyTime":"2023-02-18T09:19:00","review":"Thank you John! A great experience, love the facility on 82nd in omaha! Hope this experience continues.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Bekah G."},{"reviewId":"700db69f-84b0-43fd-8a96-a12ad35258f2","range":0,"rating":5,"reply":"Hi Jacqueline, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to swing by your local office for any further assistance!\n\n","replyTime":"2023-02-18T09:59:00","review":"I love this place! It’s clean, easy to get in to and staff has always been friendly!","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Jacqueline M."},{"reviewId":"dcbc16fe-1a3c-4cd3-8ce6-5c0535186cb9","range":0,"rating":5,"reply":"Thank you for your feedback, Chris! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-02-18T12:07:00","review":"BEST storage facility on the planet and the staff is even better love this place.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Chris W."},{"reviewId":"04da5ceb-fc33-4ba3-a056-68f3c1f18968","range":0,"rating":5,"reply":"Thank you for your feedback, Sheila! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-02-18T11:11:00","review":"Clean and secure.","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Sheila T."},{"reviewId":"5842bb65-9681-4703-a855-fb4075b679d3","range":0,"rating":5,"reply":"Thanks Lynnette! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Call us at 888-storage whenever you need us.\n","replyTime":"2023-02-13T13:57:00","review":"This place is so convenient and it is climate controlled. Has elevators with several wheeled carts. Best storage facility I've ever rented from","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"Lynnette S."},{"reviewId":"c5640ddb-1ce0-49a7-8b69-4ea75e53f444","range":0,"rating":5,"reply":"Thank you for the excellent review, Kimberly! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-02-13T14:57:00","review":"Easy registration. Staff great. Affordable and clean.","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"Kimberly S."},{"reviewId":"321febae-d8e0-44b8-a2e7-4a1de0911cda","range":0,"rating":5,"reply":"Hi Michelle, thank you for your review. We're glad John was able to help! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-19T11:37:00","review":"John was very helpful. He’s an asset to your team.","source":"Google","submissionTime":"2023-02-10T00:00:00","userName":"Michelle W."},{"reviewId":"adcac859-3aa3-43fd-9237-81031942c255","range":0,"rating":5,"reply":"Thanks Walt! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-02-07T15:17:00","review":"Storage is just what I was looking for.  Convenient indoor access.","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"Walt J."},{"reviewId":"31790d73-6ac1-4f7a-9d9e-2d2d7b311d88","range":0,"rating":5,"reply":"Thanks for the awesome review, Mykhailo! We work hard to meet the expectations of our customers, and we're happy to hear Lia hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2023-01-31T16:13:00","review":"Lia is the best I love storing my stuff here!","source":"Google","submissionTime":"2023-01-31T00:00:00","userName":"Mykhailo R."},{"reviewId":"c7c7b069-f0ba-450c-bce4-7b688bbc9bc7","range":0,"rating":5,"reply":"Thank you for your feedback, Harlea! Providing renters with clean facilities and friendly staff is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-01-27T11:40:00","review":"Very friendly, quick and storage is nice clean storage! Good pricing on top of that!","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Harlea H."},{"reviewId":"88a1407b-0484-4626-bfeb-cc5b6808c7de","range":0,"rating":5,"reply":"Hi Josie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dean. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!\n","replyTime":"2023-01-25T12:03:00","review":"Dean and his team have been so kind and helpful with my storage rental! It took me a few days to check in with them once I got to Omaha, but they gave me all the information I needed to figure out things with my movers and ensure things went smoothly. They even got me a unit right by the elevator!\n\nOverall the premises appear clean, well maintained and secure. Throw in the helpful staff and I give it an A+","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Josie M."},{"reviewId":"cc3a0e42-afbd-4e99-a564-d4bdbced964a","range":0,"rating":5,"reply":"Hello, Ashley. Thank you for the review. We're so glad Austin could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-01-25T12:10:00","review":"Austin was great to work with!! Super friendly and easy to talk to. Knowledgeable and explained everything from start to finish.","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Ashley 0."},{"reviewId":"276b1ddd-8dc4-47c8-beab-3685b767b567","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jane! We're happy we were able to provide a smooth rental experience. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-01-24T15:27:00","review":"Nice! Nice! Nice! This was unbelievably easy! I love that you actually can load and unload inside! I’m glad I found you guys!","source":"Google","submissionTime":"2023-01-24T00:00:00","userName":"Jane S."},{"reviewId":"20c4d7f5-e55f-4fdb-bf8f-07a938c9146f","range":0,"rating":5,"reply":"Thank you for the excellent rating, Tatum! We're happy Austin was able to provide a smooth rental experience. Call us at 888-storage whenever you need us.","replyTime":"2023-01-25T07:44:00","review":"Super friendly service! Thank you to Austin who made this an easy process and helped me find the most competitive price !","source":"Google","submissionTime":"2023-01-24T00:00:00","userName":"Tatum C."},{"reviewId":"7b445953-1369-42b7-8504-4b62677662ab","range":0,"rating":5,"reply":"Hi Jesse, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dean! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-01-20T16:42:00","review":"Dean was awesome! Great facility, very clean and staff is friendly.","source":"Google","submissionTime":"2023-01-20T00:00:00","userName":"Jesse S."},{"reviewId":"1d77ad94-984b-4d65-acd6-cfbd3eb4ec78","range":0,"rating":5,"reply":"Hi Stacia, thank you for your review. We're glad Craig was very helpful with the initial application process and was known to all your questions! We're committed to providing excellent customer service. As always stop by the office or call us at 888-storage if you need anything.  \n\n","replyTime":"2022-12-30T09:21:00","review":"Craig was very helpful with the initial application process and was knowledgeable to all my questions! Helped me get the closest unit to the door available and was absolutely the best costumer service I have received in a while","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"stacia z."},{"reviewId":"743ce8c0-4ff8-4c69-a67d-7d35d1f9235d","range":0,"rating":5,"reply":"Jennie, we are so happy to hear that Craig could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2022-12-29T09:52:00","review":"Craig is great to work with! There are great locations to choose from which makes it so convenient. From what we’ve experienced it’s a very secure setting. I won’t worry if my Mom wants to go to her unit by herself.","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"Jennie R."},{"reviewId":"c87a8d52-93c8-4bdc-b757-e14d0a97db97","range":0,"rating":5,"reply":"Thank you for the kind words, Katie. We're glad Greg was such a big help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2022-12-28T08:07:00","review":"Greg was very easy to work with! A big help!","source":"Google","submissionTime":"2022-12-28T00:00:00","userName":"Katie G."},{"reviewId":"afd527a9-6d6b-4d38-b81e-8c99f0399cb7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sheri. We are glad Craig was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2022-12-28T14:33:00","review":"Craig provides great customer service","source":"Google","submissionTime":"2022-12-28T00:00:00","userName":"Sheri K."},{"reviewId":"34da60df-5c96-496c-8cd3-61334c16d575","range":0,"rating":5,"reply":"Hello, Faustino. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-22T09:47:00","review":"If you want to keep things in storage this is the place! everyone was sooo helpful soo nice Craig really did go above and beyond  “Sleighed”","source":"Google","submissionTime":"2022-12-22T00:00:00","userName":"Faustino A."},{"reviewId":"fe63b556-f465-4153-981d-f39759ec61c6","range":0,"rating":5,"reply":"Hi Olivia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Craig! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-21T09:37:00","review":"It was a blessing that Craig helped me out today","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"Olivia A."},{"reviewId":"570d1fe3-e117-4d5c-b1ef-aaca5ac85382","range":0,"rating":5,"reply":"Hello, Carol. Thank you for the review. We're so glad Craig could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-18T09:27:00","review":"Craig Hanneman was so helpful and went out of his way to find the perfect storage for me. I had a wonderful experience.","source":"Google","submissionTime":"2022-12-18T00:00:00","userName":"Carol D."},{"reviewId":"387f3e52-bef2-435a-aa1a-8a5e1db07904","range":0,"rating":5,"reply":"Thank you for the excellent rating, David! We're happy we were able to provide a smooth rental experience. Feel free to stop by the office if you need anything! ","replyTime":"2022-12-15T11:57:00","review":"Rental was easy to make online, except for my error using back button instead of sites back arrow, which resulted in me making multiple rentals.","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"David A."},{"reviewId":"6b6d0fa5-040f-4148-99e5-8641e1b7ee74","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Scott. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need anything in the future! ","replyTime":"2022-12-15T13:23:00","review":"Extra space storage did a very good job accommodating my needs for storage units, if you need a storage  space go to Extra Space Storage.","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Scott M."},{"reviewId":"68430720-4344-4ee5-bb45-32cf78ad3ca0","range":0,"rating":5,"reply":"Thank you for the review, Alison! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-06T11:58:00","review":"This place has been nothing but helpful! The staff is SO friendly and the storage units are very clean and secure! Definitely recommend this place!!","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"Alison U."},{"reviewId":"5f7656c4-2d4c-43f6-9772-f1683a9fb3bc","range":0,"rating":5,"reply":"Hi Kari. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin. We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2022-12-06T17:23:00","review":"Austin was so helpful in helping me pick the right size unit. He was patient with all my questions and answered them thoroughly. My only suggestion is that I was looking for a long term lease on the unit. I plan on storing my things for at minimum a year and would have liked a long contract. Overall it was a great experience!","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"Kari P."},{"reviewId":"3f5be54f-4c1c-4e96-8542-8e177c58641e","range":0,"rating":5,"reply":"Lauren, we are so happy to hear that Austin could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2022-12-06T09:51:00","review":"Great first experience at this 82nd location! Austin helped me today with getting situated with my storage unit. He was super friendly, answered all questions well, and helped me get a new lock. It was an easy, pleasant and efficient first experience. Thank you Austin!","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"Lauren H."},{"reviewId":"b2267119-2fe2-44d4-92c6-1339f6a24748","range":0,"rating":5,"reply":"Thanks for the positive review, Charles! We are glad you had a great experience with us. Call us at 888-storage whenever you need us!","replyTime":"2022-11-27T13:18:00","review":"Very clean and secure!","source":"Google","submissionTime":"2022-11-26T00:00:00","userName":"Charles C."},{"reviewId":"b61b6dbf-8711-4ed3-84cb-f8dbec33aa8a","range":0,"rating":5,"reply":"Hi Nick, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Give us a call at (402) 506-9084 or stop by the office if you need anything!\n","replyTime":"2022-11-16T15:32:00","review":"Awesome customer service! Very clean storage facility.","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"nick l."},{"reviewId":"40472f9c-e9ea-474f-831f-d5814455d6de","range":0,"rating":5,"reply":"Thank you for the excellent rating, Greg. We are glad Jessica was able to provide exceptional customer service as quickly as possible. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that!  Please stop by the office or give us a call at 888-storageif there is anything else we can do for you. ","replyTime":"2022-10-29T11:20:00","review":"I recently had a billing discrepancy with Extra Sp\nace. I contacted Jessica and left voicemail. She responded immediately, told me she would take care of the matter and would get back to me within 24 hours. And she did both! I find it very rare these days when someone actually does what they say they're going to do when they say they're going to do it. This extra space facility is always very clean, and you have the feeling that it's safe and secure. If you need storage, I would highly recommend extra space storage at 82nd Street.","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Greg S."},{"reviewId":"d8a3a518-2809-4006-aef9-dd75e82fbc92","range":0,"rating":5,"reply":"Hi John, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We think our team is great too! Don't hesitate to contact us at 888-storage if you need anything!? \n","replyTime":"2022-07-01T12:08:00","review":"Clean, easily accessible, and great staff!","source":"Google","submissionTime":"2022-10-16T00:00:00","userName":"John T."},{"reviewId":"7f04185b-9ecf-4d3b-b596-26d51512c80a","range":0,"rating":5,"reply":"Hi Leigh, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us!","replyTime":"2022-10-10T17:37:00","review":"Very clean, bright, modern and well-organized. All in all an excellent experience, very professional.","source":"Google","submissionTime":"2022-10-10T00:00:00","userName":"Leigh O."},{"reviewId":"8c61e6e2-8cda-452e-96d6-a9db2594ad42","range":0,"rating":5,"reply":"Hi, Tracy ! Thanks for the positive review, it means a lot to our team. Please call (402) 506-9084 if you have any questions about your rental. ","replyTime":"2022-10-07T10:51:00","review":"Very helpful and professional.  Process was very easy.","source":"Google","submissionTime":"2022-10-06T00:00:00","userName":"TRACY H."},{"reviewId":"55e40e84-1d5f-4006-bf29-a96dd181eb2e","range":0,"rating":5,"reply":"Hi, Danny ! Thanks for the positive review, it means a lot to our team. Please call (402) 506-9084 if you have any questions about your rental. ","replyTime":"2022-10-04T10:38:00","review":"Very friendly staff. Definitely there for you and even go further and ensure your experience is going perfect and if not, what they can do to help.","source":"Google","submissionTime":"2022-10-04T00:00:00","userName":"Danny R."},{"reviewId":"279f815b-1b7b-46a0-8ff0-a28b97d2693f","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Easy to set-up and really clean space.","source":"Google","submissionTime":"2022-09-27T00:00:00","userName":"Jamie M."},{"reviewId":"63132d1a-ae0c-4e7d-91d3-dfd16f04befe","range":0,"rating":5,"reply":"Hi Monica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Landon! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-09-23T11:05:00","review":"We had a very positive experience. Landon was clear,concise,and very professional as well as friendly introducing us to the unit and helping us through the process to register.","source":"Google","submissionTime":"2022-09-22T00:00:00","userName":"Monica K."},{"reviewId":"1389c37b-55f6-4640-9609-b505bf5352c4","range":0,"rating":5,"reply":"Hi Emm, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-09-20T10:18:00","review":"Extremely clean facility.\nStraightforward leasing process.\nFees are fair and within local market range.","source":"Google","submissionTime":"2022-09-20T00:00:00","userName":"Emm D."},{"reviewId":"76ebb07b-e424-4a07-9aa0-367e6bfe89f6","range":0,"rating":5,"reply":"Hi Rabiou, thanks so much for your review! We are thrilled to hear your experience was great. Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a professional, friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need anything in the future! \n","replyTime":"2022-09-20T12:25:00","review":"Great experience and amazing service. Super clean place with climate control and very secure. The management team is super professional, friendly, accommodating and quick to respond to all my inquiries","source":"Google","submissionTime":"2022-09-20T00:00:00","userName":"Rabiou A."},{"reviewId":"808dc3eb-ac59-46bc-a11b-06d19ffa932b","range":0,"rating":1,"reply":"Thank you for leaving us a rating, Nicole. We understand that the rate increases frequently. We do reviews the rates typically on a 4-9 month basis. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.","replyTime":"2022-09-14T11:22:00","review":"I’ve waited since November of 2021 to post this. I leased a 10x10 unit July 2021 at $96/month. I receive notification in November of 2021 that my monthly rate was going to increase to $131 per month! A difference of $35 per month! I just moved in two months prior and didn’t want to deal with the hassle of moving so I stayed put. Received an additional monthly increase in August of 2022 to $155 per month! I obviously canceled because of the poor business practices and price gouging efforts. Buyer beware.","source":"Google","submissionTime":"2022-09-13T00:00:00","userName":"Nicole B."},{"reviewId":"5713665c-ee96-4031-ac41-ee7fdb10fd0b","range":0,"rating":1,"reply":"Hi A, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?\n","replyTime":"2022-05-27T13:45:00","review":"MOVE IN AT YOUR OWN RISK. MONEY HUNGRY.\n\nUpdate: should have read the reviews before I signed. Our rate increase after a few months an additional $75 and you don't even have access to electricity. I could see a small increase but $75 sounds like a scam.\n\nWill be moving soon.","source":"Google","submissionTime":"2022-08-12T00:00:00","userName":"A R."},{"reviewId":"32b613e0-dbd8-4feb-9d86-533962beef07","range":0,"rating":5,"reply":"Hi Dennis, thank you for your review. We're glad Sean and our team are good people, friendly, and kind. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-08-12T12:14:00","review":"Sean & his crew are good people, friendly, kind & helpful in securing a storage locker before I moved into the state, he was understanding and willing to work with me & my circumstances,\nI am grateful & appreciative for your commitment to excellence...\nExtra Space Storage in Omaha, NE is 2nd to none, their facility is top notch, always kept in immaculate condition.\nThere were only 5 stars available, should be 10????????????","source":"Google","submissionTime":"2022-08-12T00:00:00","userName":"Dennis B."},{"reviewId":"0dd13a20-e57f-4f51-b873-e62c5ec38e1d","range":0,"rating":5,"reply":"Thank you for the kind remarks, Chaela! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-08-01T16:24:00","review":"The building is in excellent clean condition with bright lighting.  The customer service always top notch.  Answer all of our questions, which there were a LOT. Highly recommend!","source":"Google","submissionTime":"2022-08-01T00:00:00","userName":"Chaela R."},{"reviewId":"3d3a429d-23e4-4e54-9ff3-4cceab887d3e","range":0,"rating":5,"reply":"Hello, Freddy. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (402) 506-9084. ","replyTime":"2022-07-30T13:57:00","review":"Great","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Freddy C."},{"reviewId":"37b01003-521f-4beb-826e-1fb8d243fa2f","range":0,"rating":5,"reply":"Thanks for the kind words, Patrick! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.\r","replyTime":"2022-07-21T15:31:00","review":"This extraspace location has been absolutely wonderful and an pleasure to work with. Highly recommend! A++","source":"Google","submissionTime":"2022-07-21T00:00:00","userName":"Patrick G."},{"reviewId":"55081dc0-1a55-454d-8649-d313e7b05c1a","range":0,"rating":5,"reply":"Hi Anthony, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!","replyTime":"2022-07-19T10:36:00","review":"This was Clean well kept & secure facility... Fantastic customer service with Phenomenal staff!!..","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Anthony M."},{"reviewId":"427a42d5-c3dd-4f19-8224-61974dfef1a1","range":0,"rating":3,"reply":"Hi Stephanie Edwards (stephie, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail.  Can you give us a call at 888-storage?\n","replyTime":"2022-04-08T05:42:00","review":"This place is a rip off.  Just raised my rent! Byeeee!!","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"Stephanie E."},{"reviewId":"7d50a63c-06d8-4cda-a78a-00aa1c88d7bf","range":0,"rating":5,"reply":"Hi Jon, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-06-22T17:30:00","review":"The team here at Extra Space on 84th has been amazing. We’re moving our whole house and they have been accommodating and professional getting us just what we needed! Facility is clean and the carts made unloading so easy!","source":"Google","submissionTime":"2022-06-21T00:00:00","userName":"Jon F."},{"reviewId":"85a017cc-eaec-46d0-b6a4-34cb4ecb3e52","range":0,"rating":5,"reply":"Thank you for the excellent review, Jeremy! We're happy we were able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-06-16T09:52:00","review":"Renting this place was easy. They clean it clean, access to storage is easy. Carts provided, indoor storage btw. Elevators to and from ground level and back.","source":"Google","submissionTime":"2022-06-15T00:00:00","userName":"Jeremy S."},{"reviewId":"562a5b83-c9d9-45ea-8d92-ff9b32aa8d27","range":0,"rating":5,"reply":"Hi Christine, thanks so much for your review! We are thrilled to hear your experience was very good. We're glad Sean Coveney is extremely helpful, sharp, and professional. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-06-09T08:34:00","review":"We have had a very good experience at Extra Space Storage on 3002 S 82nd Ave in Omaha. Store Manager Sean Coveney is extremely helpful, sharp, and professional, and he keeps the place spotless and running like a well oiled machine. We are so grateful for all that he did to make a stressful day much more manageable! We are confident that our belongings are safe and secure. Thank you, Sean!","source":"Google","submissionTime":"2022-06-08T00:00:00","userName":"Christine B."},{"reviewId":"3a5e59a2-04cf-4458-bd4b-168e28c27931","range":0,"rating":3,"reply":"Hi A, thank you for your feedback. We're glad our team was always nice and polite. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We are sorry you didn't have a 5 star experience with Extra Space Storage. Please stop by the office or give us a call at 888-storage so we can make it right. ","replyTime":"2022-05-27T13:45:00","review":"Staff was always nice and polite. I don't know how much authority they really have, and sometimes I believe they have more than they let on because there is no one else there to talk to about issues. Didn't realize until after I signed the contract that all the outlets were covered. They summarized the whole contract minus that key statement, before my e-signature. Moved to different storage units throughout my lifetime and this is the only one that doesn't let you use outlets. Pricing is a little bit lower that other places I have checked, but if you need electricity for any reason you may want to pay the extra few dollars for the other space.","source":"Google","submissionTime":"2022-05-26T00:00:00","userName":"A R."},{"reviewId":"a8b2a383-c2bb-464e-b970-113b91085615","range":0,"rating":5,"reply":"Hi Evan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sean! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-05-26T11:31:00","review":"I didn't realize that some of the best customer service I would ever experience would be at a storage facility.  Sean hooked us up the entire time and was knowledgeable,  relatable, understanding,  and all around excellent at helping me through what is normally one of the most stressful life events possible. Those guys know how to treat customers.\n\nToo bad storage isn't an everyday activity for us or I'd be seeing them again.","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Evan H."},{"reviewId":"bd4c452b-f3f8-4094-812c-fc1f22955f12","range":0,"rating":5,"reply":"Hi Alvin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!","replyTime":"2022-05-23T08:32:00","review":"Clean facility. Large storage spaces.","source":"Google","submissionTime":"2022-05-22T00:00:00","userName":"Alvin L."},{"reviewId":"63ddc22f-6f31-4574-aacb-b3241d887148","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kelley! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!","replyTime":"2022-05-16T08:46:00","review":"Super easy to rent. Move in went smooth! Very clean!","source":"Google","submissionTime":"2022-05-15T00:00:00","userName":"Kelley G."},{"reviewId":"fa3c735b-7099-41bb-862f-fc974397d655","range":0,"rating":5,"reply":"Hi Makayla, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Your recommendation means so much to us. As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-05-10T09:47:00","review":"I had never used a storage facility before and they were very professional and helpful throughout the whole process. When I was moving out of the facility, they worked with my movers on accessing the unit and moving out. I have no complaints. I would highly recommend.","source":"Google","submissionTime":"2022-05-08T00:00:00","userName":"Makayla R."},{"reviewId":"e3b3163d-2e5f-4b75-9fe0-0f28a2d0c022","range":0,"rating":5,"reply":"Thanks for the awesome review, Josh! We work hard to meet the expectations of our customers, and we're happy to hear Landon was able to help you with all your storage needs. Feel free to reach out at any time at 888-storage.","replyTime":"2022-05-02T15:46:00","review":"Excellent, all the way around. Staff is attentive to needs, helpful, and always available to help. Landon and the manager onsite are exceptional. Site is always clean and well maintained. Have absolutely no complaints!","source":"Google","submissionTime":"2022-05-01T00:00:00","userName":"Josh B."},{"reviewId":"6f7a382e-4bd9-4caa-a2ab-b67d7acdbb75","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Scott. We're thrilled you had a positive experience at Extra Space Storage. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-04-11T13:57:00","review":"I needed a place to store extra things as I move my Mom into an assisted living facility. Extra Space Storage was super getting things arranged from my home in Washington State for her move within Omaha, Nebraska.","source":"Google","submissionTime":"2022-04-11T00:00:00","userName":"Scott D."},{"reviewId":"a7e22e63-71b5-4870-83ce-a4e24464203a","range":0,"rating":5,"reply":"Hi Vicky, your great rating is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It's wonderful to know Landon was able to answer all of your storage-related questions and able to make your rental process very easy. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-04-09T10:31:00","review":"Landon answered all my questions and made the process very easy! The place is clean and maintained well.","source":"Google","submissionTime":"2022-04-08T00:00:00","userName":"Vicky M."},{"reviewId":"0ffdf918-39b3-4dae-a584-622900462895","range":0,"rating":5,"reply":"Thanks for the kind words, Viion! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Landon and Sean reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.\n","replyTime":"2022-04-08T10:52:00","review":"I first stumbled upon extra space by accident online .\nThe tool I used to see what could fit in a certain space by bedroom was amazing . Personal\nPhone calls from Landon and Sean to help with what you need . I love the indoor electric gate open . It’s clean and sufficient. I didn’t even want to leave. I would recommend them anytime any place 100\nTimes and over .","source":"Google","submissionTime":"2022-04-07T00:00:00","userName":"Viion D."},{"reviewId":"ec9c5527-cf12-4d02-b151-245dac04c455","range":0,"rating":5,"reply":"Hi Richard, Thank you for taking the time to leave your review! We pride ourselves on having a pleasant, helpful, and terrific staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-03-24T15:08:00","review":"The experience has been excellent.  The facility is very pleasant, the staff have been terrific and helpful to work with!!!","source":"Google","submissionTime":"2022-03-24T00:00:00","userName":"Richard L."},{"reviewId":"a41752d0-3ea3-4c24-a90f-9cbbe1bd846f","range":0,"rating":5,"reply":"Thank you for the kind words, Travis. We're glad Sean was able to help! Our team is here to serve you, so give us a call at (402) 506-9084 if you need any future assistance.\n","replyTime":"2022-03-22T11:38:00","review":"Sean was extremely helpful and answered all my questions about the facility. Everything was clean and exceeded my expectations. I would definitely recommend to my friends and family.","source":"Google","submissionTime":"2022-03-22T00:00:00","userName":"Travis M."},{"reviewId":"ed8bf2bf-d5db-4a8e-8c9b-2f76f7419c79","range":0,"rating":5,"reply":"Thanks, Nancy! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our team was very helpful and professional. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-03-17T10:43:00","review":"This is a very nice facility and convenient to get to. The people are very helpful and professional.","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"nancy s."},{"reviewId":"d86af314-f1ac-450f-ae8a-190a4accf144","range":0,"rating":5,"reply":"Hi Tremain “mr.blaqueguy”, thanks so much for your review! We are thrilled to hear your experience has been really good. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-03-06T07:14:00","review":"It's been a really good experience I'm really satisfied with the facility it's very very clean pretty much spotless they have a manager that's there on site always to handle any questions or concerns you may have they also have a customer service number that available to handle anything online that you may need I have been very pleased with my experience thus far at extra space storage we haven't caught","source":"Google","submissionTime":"2022-03-05T00:00:00","userName":"Tremain “."},{"reviewId":"437df78f-b379-4d23-bfad-236723d6d8de","range":0,"rating":5,"reply":"Hi Barbara, Thank you for your review! We are glad you found our property great and Sean wonderful. We are here to help! Please give us a call at 888-storage if anything comes up!\n","replyTime":"2022-02-26T14:16:00","review":"Great place and Sean is wonderful!","source":"Google","submissionTime":"2022-02-26T00:00:00","userName":"Barbara I."},{"reviewId":"eb4c43f1-1d83-429d-9eb2-54a943e28789","range":0,"rating":5,"reply":"Thanks for the kind words, Brady! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.\r","replyTime":"2022-02-22T10:14:00","review":"Best storage I've ever had. Signing up and moving in was simple. Moving out was just as easy. Clean facilities and friendly employees. I highly recommend this facility for your future storing needs.","source":"Google","submissionTime":"2022-02-22T00:00:00","userName":"Brady B."},{"reviewId":"f35aa5a1-7403-494a-b692-7f092017f294","range":0,"rating":5,"reply":"Thank you for the kind words, Alma! We're committed to providing excellent customer service. We're glad Landon did an amazing job helping you and explained everything to the T. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-02-21T10:11:00","review":"Absolutely appreciate the customer service. Landon did an amazing job helping us. Explained everything to the T.","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"Alma C."},{"reviewId":"7647bd61-0c86-4713-b7d8-f008575f4def","range":0,"rating":5,"reply":"Hi Kristine. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sean! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2022-02-17T16:25:00","review":"I would definitely use these guy's again. I was always treated so kindly & Sean the manager is truly amazing, always willing to help, always says Hi when I'm there & asks if I need anything. If anyone is looking for a great storage place Extra Space is fantastic. I used the one off of Grover in Omaha.","source":"Google","submissionTime":"2022-02-17T00:00:00","userName":"Kristine R."},{"reviewId":"0476744b-1459-4c2b-97be-bbc5091c6c01","range":0,"rating":3,"reply":"Thank you for reviewing Extra Space, Christine Johnson. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. If there is anything we can do to make your experience better, please reach out to us at 888-storage. ","replyTime":"2021-08-23T10:10:00","review":"*** UPDATE: I previously gave 5 stars... yes still no issue with the unit itself, but after 3 months they raised the rent substantially! I am paying almost the same amount for a 10x10 and I only have a 5x10. Plus there was no notice that there was going to be a price increase it just happened. I am needing a long term storage but at the rate this is going I'll be paying as much for a storage unit as I do rent in my apt. Very disappointed. I am giving a 3 because the facility is close, easy to access and the staff are nice... they have no control over the pricing. But I will be looking for an alternative storage option.\n\nVery pleased with their follow up. Because I use a cane, they were very helpful finding me a unit that was close to an elevator.","source":"Google","submissionTime":"2022-01-24T00:00:00","userName":"Christine J."},{"reviewId":"0f1d8616-8f30-4713-8a0a-5968c9d677a5","range":0,"rating":5,"reply":"Hi Jill, thank you for your review. We're glad Sean was extremely nice, helpful, and informative. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-09-16T14:32:00","review":"Sean was extremely nice, helpful, and informative. The facility was nice and clean.","source":"Google","submissionTime":"2022-01-24T00:00:00","userName":"Jill V."},{"reviewId":"2da17995-f8b4-4730-971d-9af97f581488","range":0,"rating":5,"reply":"Cassandra, Thanks so much for the 5-star review! We strive to be the best storage solution for you by providing you with an easy to access, clean, well-lit, and secure facility so it's great your experience reflects that. We love having you as a customer! Give us a call at 888-storage if you need anything.","replyTime":"2022-01-23T14:49:00","review":"Easy to access, clean, well lit and secure. I am very happy with this storage company. Never had any trouble getting in and out of my unit. Front desk is very nice and helpful.","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Cassandra W."},{"reviewId":"12ae06ea-acae-4584-a4d0-4874ec870aeb","range":0,"rating":5,"reply":"Thanks, Daniel! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n\n","replyTime":"2022-01-19T17:43:00","review":"Best storage unit I’ve used. The drive in lane is super convenient. You can unload right next to the elevator which has enough space to fit large items. Facility is well kept and clean. Overall provides everything you need.","source":"Google","submissionTime":"2022-01-17T00:00:00","userName":"Daniel P."},{"reviewId":"848f13d4-ad06-4674-9abe-0ce327991ecd","range":0,"rating":5,"reply":"Thanks for the great review, Kallie! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (402) 506-9084 if you have any questions!","replyTime":"2022-01-07T14:58:00","review":"These guys made a customer for life.  If I ever need to have a storage unit again I will not go anywhere else.   Thier building is very clean and kept up well.  Their isn't any pest issues. The staff is amazing! If you need to store anything, this is the place to do it.  You won't be sorry.","source":"Google","submissionTime":"2022-01-07T00:00:00","userName":"kallie d."},{"reviewId":"fe7126ef-db4c-4eb1-bce3-99c6c5b5980a","range":0,"rating":5,"reply":"Hi Anne, thank you for the excellent rating! We are glad you are enjoying your unit with us and that you've been met with friendly service! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!","replyTime":"2021-12-29T15:43:00","review":"Friendly staff, clean parking area, elevator, hallway, and storage unit.","source":"Google","submissionTime":"2021-12-28T00:00:00","userName":"Anne W."},{"reviewId":"4687ebb0-9cb7-469c-bef1-7d4293517f9f","range":0,"rating":5,"reply":"Thank you for recommending us, Jewel! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-12-18T10:59:00","review":"Great customer service!! I definitely recommend everyone store there stuff here!","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Jewel S."},{"reviewId":"15bb6d53-2905-4f79-9df9-755f5d03bb72","range":0,"rating":5,"reply":"Thank you so much for your kind words, Jodee. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sean and his team! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2021-12-20T12:46:00","review":"The Facility on 82nd ave is the cleanest, most reliable, and friendliest service I have ever dealt with. Sean and his crew have done an amazing job helping our company with deliveries and notifications of deliveries in the most timely and professional manner!  The next time I need a storage unit or am asked for a referral, I will be back to the facility and recommend 6 out of 5 stars to this facility!!","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Jodee L."},{"reviewId":"b32ebb37-ca6e-4ccf-88bf-c06131f72f23","range":0,"rating":5,"reply":"Hi Diane, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!","replyTime":"2021-12-20T16:49:00","review":"Service level was great. The units were very clean and items do not acquire dust while in storage.","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Diane L."},{"reviewId":"8263c046-a421-4269-a58e-d5299fc3f5e6","range":0,"rating":5,"reply":"Thanks for leaving us a 5-star rating, Jesse. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words Jesse. Feel free to swing by your local office or by calling us at 888-storage for any further assistance!","replyTime":"2021-12-17T18:02:00","review":"reasonable prices and great customer service","source":"Google","submissionTime":"2021-12-16T00:00:00","userName":"Jesse O."},{"reviewId":"5a3338c0-7c02-4662-b36a-d04570761186","range":0,"rating":5,"reply":"Hi Cora, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-12-07T12:36:00","review":"It's clean, warm and just overall nice. I'm  glad I made this choice.","source":"Google","submissionTime":"2021-12-07T00:00:00","userName":"Cora B."},{"reviewId":"eccd5ffc-2bf1-466b-9c4b-ab6efaf12951","range":0,"rating":5,"reply":"Thank you for the kind words, Bob! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!\n","replyTime":"2021-11-26T12:08:00","review":"Excellent customer service!","source":"Google","submissionTime":"2021-11-25T00:00:00","userName":"Bob K."},{"reviewId":"91614666-93b5-46cc-bc75-1632b65d2c11","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Elizabeth. We're committed to being your go-to stop for all your local storage needs! We're glad our team is always helpful and cheerful. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions. ","replyTime":"2021-11-21T09:50:00","review":"I’m honestly so glad I chose Extra Space Storage when I needed a place to store my belongings when I moved out of my dorm. It was always so nice and tidy and whenever I spoke with anyone on the phone, they were always helpful and cheerful. It was a good price and I know if I ever need to store anything again, I’ll be heading back to them again!","source":"Google","submissionTime":"2021-11-20T00:00:00","userName":"Elizabeth"},{"reviewId":"5e12dc30-1678-40e8-9407-61c359b95aa3","range":0,"rating":5,"reply":"Hello, Mohammad. Thank you for the review. We're so glad Sean could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-15T14:05:00","review":"Sean is very courteous and helpful person to work out.","source":"Google","submissionTime":"2021-10-15T00:00:00","userName":"Wais T."},{"reviewId":"1e934eca-ae16-4b6b-8ecb-7ee27f304100","range":0,"rating":5,"reply":"Nathan, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for recommending Extra Space Storage! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-10-16T10:45:00","review":"It was easy to reserve a unit only a couple mins online without having to do it in person answering and signing papers. Friendly and helpful staff with nice secured facility that you can drive inside to load/unload vehicle. Highly recommend","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Nathan S."},{"reviewId":"78cfe9df-52aa-4575-80fe-331fd62c60a6","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Moving from another state and Sean has been super friendly and helpful! He listened to my needs as a customer and generated the result that I wanted and needed. Thank you for your hard work and amazing service!","source":"Google","submissionTime":"2021-10-11T00:00:00","userName":"Steph C."},{"reviewId":"d1df533c-9aa0-496e-a283-d6dba74e7d40","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rich! We're happy we were able to provide a smooth and terrific rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-10-08T13:19:00","review":"The renting process went smoothly and the folks directly at the facility reached out to me quickly.  The instructions were relatively easy to follow for my first access trip.  The entry/exit, carts, elevators, etc. were a delight to use and the storage space itself was also.  The whole experience was terrific.  I stopped by the office on the way out and had a nice short visit with the site manager about how pleasant and encouraging it all was.  Subsequent visits have also been terrific.","source":"Google","submissionTime":"2021-10-06T00:00:00","userName":"Rich L."},{"reviewId":"bd2f22f0-fb7f-45e1-9e32-f6d4a9de9b15","range":0,"rating":5,"reply":"Thank you for your kind words, Joseph. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-09-18T17:08:00","review":"Very kind place very nice and safe","source":"Google","submissionTime":"2021-09-18T00:00:00","userName":"Joseph M."},{"reviewId":"0ebdc072-6d77-4f34-9ab4-33f0ac145d91","range":0,"rating":5,"reply":"Thanks, Jo! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (402) 506-9084 if you ever need anything.","replyTime":"2021-06-02T00:19:00","review":"Made my move a thousand times easier. Maybe 1,002.","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"Jo W."},{"reviewId":"166d9677-6b6c-42a9-9210-9c934b30d1dd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Extra Space Omaha has been fabulous from my first contact.  It was so easy to see what was available and rent online.  The facility is so clean and organized.  And the manager Sean went above and beyond for me.  He walked me through everything at the facility and was so incredibly helpful to my movers.  I’m appreciative of Sean and this great facility.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Rose"},{"reviewId":"14c70d86-f144-4a19-858b-033f28e500f7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very polite, customer driven and knowledgeable. Very clean.","source":"Google","submissionTime":"2021-08-25T00:00:00","userName":"Michael S."},{"reviewId":"42dfd0bb-eca4-4f27-9a53-9000f30c40c3","range":0,"rating":5,"reply":"Hi Jaron. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sean! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.\n","replyTime":"2021-08-21T09:33:00","review":"Was looking for a storage unit last minute, called a bunch of places and they didn’t take me seriously. Called extra space storage over the phone, talked with there manager Sean and he got me all taken care within in minutes! Highly recommend and will be using moving forward in the future!! Thanks! ??","source":"Google","submissionTime":"2021-08-21T00:00:00","userName":"Jaron D."},{"reviewId":"201fdce7-8f1e-4855-9688-ff991d9aec13","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Jennifer. We're committed to being your go-to stop for all your local storage needs! We think Bill and Sean are great too! We are thrilled to hear your experience was fantastic. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-08-07T13:44:00","review":"Facility is amazing. Bill & Sean are amazing. Overall fantastic experience at this Extra Space property!","source":"Google","submissionTime":"2021-08-07T00:00:00","userName":"Jennifer M."},{"reviewId":"1ec1c0fd-d5fe-4f05-b6f6-1c8fa28c67ba","range":0,"rating":5,"reply":"Hi Kay, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-08-26T17:33:00","review":"Nice and clean..they just opened so I give it a year to see if they can keep it up","source":"Google","submissionTime":"2021-07-31T00:00:00","userName":"Kay C."},{"reviewId":"9ec617f1-f48a-4170-9f39-2142d61504bd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very pleased with their follow up. Because I use a cane, they were very helpful finding me a unit that was close to an elevator.","source":"Google","submissionTime":"2021-07-28T00:00:00","userName":"Christine J."},{"reviewId":"0230cb70-101d-423d-a4c0-5959366117a5","range":0,"rating":5,"reply":null,"replyTime":null,"review":"well There's a reason they have 5 stars!!","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"sharron R."},{"reviewId":"330519b4-d687-423d-b9cf-2ef30bd94a22","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Sean has been so kind and helpful! Extra Space Storage is very clean and easily accessible. I really like the fact that you drive in and park inside to bring your items to your unit. Definitely recommend them!","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Bunny R."},{"reviewId":"749bfebe-4fe8-44c0-97eb-f02dd8d4c9c4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Storage is clean. Easy to find and book online.  Clean and accessible easily. Professional and respectful staff.","source":"Google","submissionTime":"2021-06-25T00:00:00","userName":"behrouz k."},{"reviewId":"d8416c8c-118c-42ae-99a6-ac162d1e0c83","range":0,"rating":5,"reply":"Hi Kathleen, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-06-02T09:43:00","review":"Staff was extremely kind and helpful. Facility is very clean and well kept. Best storage facility I have used. Overall great experience.","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"Kathleen B."},{"reviewId":"8f07b8e7-6bce-4ec2-ba47-616d8b6ec421","range":0,"rating":5,"reply":"Thank you for your feedback, Sherry! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-29T13:25:00","review":"Clean, well maintained, air conditioned, secure, safe area, easy to access unit, friendly and helpful staff. Good promotional price.","source":"Google","submissionTime":"2021-05-24T00:00:00","userName":"Sherry H."},{"reviewId":"c4531e9b-0557-452e-a283-8a5bec9ef5bb","range":0,"rating":5,"reply":"Hi Lisa, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-05-24T08:34:00","review":"Extra storage is extra clean!! .the guys were were very friendly and Sean was very helpful!! My unit was very clean they have a controlled climate plenty of carts to use. I had an elevator and you pull into a huge garage and the door closes on its own!! I will definitely feel safe in there!!! And I have almost all the supplies I’m gonna need for the move thanks to Sean!! Thanks guys!! ??","source":"Google","submissionTime":"2021-05-19T00:00:00","userName":"Lisa H."},{"reviewId":"3cbb3802-e1bc-4dec-95f6-c9a2c5b5d683","range":0,"rating":5,"reply":"Thanks for the awesome review, Edoh! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (402) 506-9084 if you need anything.","replyTime":"2021-05-22T14:42:00","review":"If I can give million of stars I will. Best customer service. If you need storage, don’t think twice go straight to Extra space. ???","source":"Google","submissionTime":"2021-05-19T00:00:00","userName":"Edoh B."},{"reviewId":"3056aa2f-52c0-4f9f-9611-03b758ac5867","range":0,"rating":5,"reply":"Thank you for the excellent rating, Debbie! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!\n","replyTime":"2021-05-09T11:21:00","review":"Leasing process was easy all online. Pricing very affordable. Facility is very nice and clean. Awesome place","source":"Google","submissionTime":"2021-05-06T00:00:00","userName":"Debbie H."},{"reviewId":"a41111db-0cb5-4050-bec4-87711dbafa1c","range":0,"rating":5,"reply":"Thanks, Mike! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.\n\n","replyTime":"2021-05-03T11:56:00","review":"Easy to sign up, and very safe location.  We found our local Extra Space Storage facility on-line and signed up with no trouble at all.  When we arrived to access the unit our codes worked easily, the elevator to our unit was large and quiet, and we felt very safe being indoors for the entire unloading and storing process.  Highly recommended.","source":"Google","submissionTime":"2021-05-03T00:00:00","userName":"Mike H."},{"reviewId":"c83a967e-cd33-4f6e-91c9-1da20550a9d3","range":0,"rating":5,"reply":"Thank you, Garold! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're glad our team was helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-04-27T11:56:00","review":"Excellent service matching storage unit size to storing our household furniture,  The storage unit is clean and well organized.  The personnel managing the storage unit were helpful and fit the storage unit that would store our household goods with ease,","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Garold L."},{"reviewId":"b5a2b193-94ae-43df-a4e5-5d26f0fb65d7","range":0,"rating":5,"reply":"Hi Monica, thank you for your review. We're glad Sean helped your parents navigate storage with an out-of-state move. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-04-27T09:38:00","review":"Sean helped my parents navigate storage with an out-of-state move.  The units are clean, easy to access, and all interactions have been kind and professional.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Monica W."},{"reviewId":"bb9c9a7a-c87c-4fc3-900d-11532ecd9a15","range":0,"rating":5,"reply":"Thank you for the excellent rating, Taylor! We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-04-25T14:36:00","review":"Sean is so easy to work with and signing up online was a breeze. The unit was perfectly clean when I showed up and the building is very secure. I would definitely use Extra Space again the next time I need some storage.","source":"Google","submissionTime":"2021-04-23T00:00:00","userName":"Taylor F."},{"reviewId":"43d0f432-bf72-44a7-9769-416312b04381","range":0,"rating":5,"reply":"Thanks for the great review, Kim! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Sean reflects that! Please call us at (402) 506-9084 if you have any questions!","replyTime":"2021-04-22T17:34:00","review":"I stopped in and talked with Sean.  He was extremely helpful, knowledgeable and professional.  The facility is extremely clean and I feel very comfortable keeping my belongings stored there.  They definitely took the stress out of a very stressful time.","source":"Google","submissionTime":"2021-04-19T00:00:00","userName":"Kim M."},{"reviewId":"dfb754f1-7205-451d-bb2a-a5f422cbf6d0","range":0,"rating":5,"reply":"Hi Thomas, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sean reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-23T08:20:00","review":"Sean was super helpful as I had a major change happen on the fly, he ensured I had a great space with ease of access.\n\nThe spaces are immaculately clean and the drive up inside the building makes move in very easy.\n\nIf you need storage, this is the spot!","source":"Google","submissionTime":"2021-04-19T00:00:00","userName":"Thomas F."},{"reviewId":"aac3d839-04da-4c11-8776-9ee2bf070de7","range":0,"rating":5,"reply":"Hello, David. Thank you for the 5-star review! We're so happy Sean could help. Stop by our office if you need anything in the future!\n","replyTime":"2021-04-09T16:23:00","review":"Sean is extremely helpful.  Listened to my needs and provided perfect solution.  Highly recommend.  Wonderful facilities!","source":"Google","submissionTime":"2021-04-03T00:00:00","userName":"David H."},{"reviewId":"9569f053-e25d-427f-87df-9ac7b941e376","range":0,"rating":5,"reply":"Hi Dj, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.","replyTime":"2021-04-05T18:41:00","review":"Very nice building, convenient location , excellent employees, and met all my storage needs with size / a climate controlled building.","source":"Google","submissionTime":"2021-03-31T00:00:00","userName":"Dj M."},{"reviewId":"a712115f-e1d0-4495-9356-c9f0445c1260","range":0,"rating":5,"reply":"Thanks for the positive review, Levonia! We are glad you had a great experience with Sean. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-31T11:48:00","review":"Sean is definitely an asset to your company he was kind considerate and knows his stuff it was a pleasure dealing with him to day","source":"Google","submissionTime":"2021-03-24T00:00:00","userName":"Levonia N."},{"reviewId":"b52f85c4-22f1-4523-ab8c-00dd9b1fa985","range":0,"rating":5,"reply":"Hi Midget, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!","replyTime":"2021-03-19T12:12:00","review":"The onsite manager is very courteous, resourceful, upbeat and the prices are fair The Establishment is clean and well-maintained. I'd recommend them to anyone.","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"Midget T."},{"reviewId":"ab3c1ca2-aa01-4173-adb4-1e737b988c45","range":0,"rating":5,"reply":"Thanks for the positive review, Shelley! We are glad you had a great experience with Carmen. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-12T08:11:00","review":"Carmen worked with my mom and my mom couldn't be happier with her service experience. Thank you Carmen in Omaha, Nebraska!??","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Shelley S."},{"reviewId":"7456cb82-528d-48b8-a576-9b12d56e65f4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Carmen and Sean have been very understanding and accommodating. The many questions I had were all answered and they worked with me to help find what would best fit my needs. The storage units are nice, and I love that they are indoor in a climate controlled building. Although moving is a stressful time, they have assured me numerous times that they are very flexible so that they aren’t adding any stress on top of your move. I would highly recommend this storage facility and I greatly appreciate the staff.","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"Kylie D."},{"reviewId":"e1f6f37d-248f-4be6-969f-9b00c8fa63e4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"To say this place is amazing is an understatement and I say that because the level of hospitality not just customer service but the way they made me feel makes me proud to say I will not do business anywhere else and neither should you don't scroll past this just book now I am not paid nor have I ever been for my opinion however from the bottom of my heart I mean every word","source":"Google","submissionTime":"2021-03-02T00:00:00","userName":"Kristen P."},{"reviewId":"26817f5e-4ccf-4f0c-bb74-7b4ee18b3dce","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Smccutchen1! Stop by the office if you need anything. \n\n","replyTime":"2021-02-21T15:17:00","review":"Easy to access. Great space with large access door. Happy so far!!","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"smccutchen1"},{"reviewId":"b08b4036-2ec0-4546-9b9c-0178ddf2f63a","range":0,"rating":5,"reply":"Thanks for the awesome review, Abby! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're always here to help at 888-storage.","replyTime":"2021-02-08T11:06:00","review":"Friendly, accommodating, clean, accessible , willing to meet ur needs regardless of ur situation","source":"Google","submissionTime":"2021-02-07T00:00:00","userName":"abby r."},{"reviewId":"1aa4b261-4253-4f13-a061-4a9e03a479bd","range":0,"rating":5,"reply":"Hi Donald, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sean reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-02-19T13:11:00","review":"Sean at extra space storage was very helpful.  The unit is clean and easy to access.","source":"Google","submissionTime":"2021-02-06T00:00:00","userName":"Donald O."},{"reviewId":"fa699dd5-2f68-4f5c-a937-a06a50bcb013","range":0,"rating":5,"reply":"Hi Gabe, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-18T08:19:00","review":"Extra Storage Space offers competitive rates, exceptional customer service and a clean, well maintained climate controlled environment! Great value for the price!","source":"Google","submissionTime":"2021-01-17T00:00:00","userName":"Gabe A."},{"reviewId":"9961600a-6c81-40e8-a259-9bcbe706a3d8","range":0,"rating":5,"reply":"Sara, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-01-16T10:32:00","review":"A five star storage place and the help was superb..It was thoroughly explained to me about my storage space and the cleanliness was excellent.\nLoved that I could drive thru to my space...I would and have recommended\nExtra Space Storage to my friends...Thank You","source":"Google","submissionTime":"2021-01-15T00:00:00","userName":"Sara D."},{"reviewId":"37c3ca5d-8199-425a-bf9e-50a6c731beb1","range":0,"rating":5,"reply":"Thank you so much for your kind words, Fox Body. We really appreciate you taking the time to share your experience with us.  We're glad our team exceeded your expectations and have been nothing but helpful. Stop by the office if you need anything. \n","replyTime":"2021-01-12T10:33:00","review":"My experience with this staff and facility have been great so far! They exceeded my expectations and have been nothing but helpful for me with this last minute move to Omaha. I am very appreciative!","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Fox B."},{"reviewId":"4e230376-57da-48a1-bff0-3b8e1c8d7dff","range":0,"rating":5,"reply":"Hi Kathy, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-01-05T13:15:00","review":"Brand new facility, clean and easily accessible","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Kathy O."},{"reviewId":"f72962b1-5c3c-46f4-93ad-07c220300cfd","range":0,"rating":5,"reply":"Thank you Daissy! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-30T15:41:00","review":"It was very well organized and tidy. The place was very warm , and kept extremely clean. 10/10 recommend.","source":"Google","submissionTime":"2020-12-29T00:00:00","userName":"Daissy O."}]},"errors":null},"startingAt":{"correlationId":"d1ebbc83-58f9-47be-a799-eae48a0d83b9","data":{"error":null,"startingAt":{"large":182,"medium":147,"parking":0,"small":64,"starting":64}},"errors":null},"unitClasses":{"correlationId":"1b57896a-dd19-4771-93a0-e0292d4ba222","data":{"count":40,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"2537","salesforceId":"2537_7407","storeId":"b26dbf95-79e2-43b1-aba7-1ad9a4e58b35","uid":"2537_7407","unitClassId":"22f0e7ec-8693-446b-a620-018ee4653b5c","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":1,"showAvailable":true,"showFirstCome":true,"showLimited":false,"showLimitedBanner":true,"showOnline":true,"showPromotion":false,"showRapidRental":true,"showReserve":true,"total":0},"dimensions":{"depth":20,"display":"10' x 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