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experience, Donald. We are glad to hear our team was helpful and provided you with clear, useful information.","replyTime":"2026-11-03T11:18:00","review":"Awesome nice informational","source":"Google","submissionTime":"2026-11-03T00:00:00","userName":"donald c."},{"reviewId":"86a3b519-fe14-46b6-a92e-1154953f8436","range":0,"rating":5,"reply":"Thank you, Destiny, for sharing your experience with us! We're glad to hear that you received great service and value, and we will be sure to share your kind words with Mike and the team. We appreciate your support and look forward to assisting you with any future storage needs.","replyTime":"2026-11-02T17:21:00","review":"Excellent customer service, excellent pricing, and Mike is awesome! definitely will go through ExtraSpace storage for any of my future needs ??","source":"Google","submissionTime":"2026-11-02T00:00:00","userName":"Destiny Z."},{"reviewId":"e0db3245-9a79-4a3e-944a-bfab2a8a3f0b","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We are glad to hear that reserving your unit online was smooth and convenient during your move. We appreciate you recognizing Mike for his helpful and friendly service, and we will be sure to share your kind words with him and the team.","replyTime":"2026-11-03T07:36:00","review":"So, I had to move my things into my new place before I was ready, because everyone else was rushing to list the old place. Unfortunately, I haven't finished with my walls and with everything in the way, I can't do much.\n\nSo, I booked a storage space through the website and it was very clear cut, with simple instructions, and the tool for viewing the different sized spaces really put things in perspective for deciding which space to get for my needs. Honestly, it was a very user-friendly experience.\n\nMike was very helpful and also very personable, energetic too, even though it was close to closing. There are digital options so you don't have to memorize your code and Mike also have me a few important pointers as well. I'm glad I chose Extra Space Storage. ??","source":"Google","submissionTime":"2026-11-02T00:00:00","userName":"Bev B."},{"reviewId":"bc2c4828-1b4e-4c35-96dc-ae8d30703116","range":0,"rating":5,"reply":"¡Muchas gracias por compartir su experiencia! Nos alegra saber que recibió una excelente atención bilingüe por parte de nuestro equipo en Extra Space Storage.","replyTime":"2026-10-31T12:46:00","review":"Excelente servicio (Español-Ingles) sin problemas ???? personal muy atento!","source":"Google","submissionTime":"2026-10-31T00:00:00","userName":"JONATHAN O."},{"reviewId":"3fa8d11d-1ad1-4df1-98fc-5a033fff4bbf","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Adam. Mike's professionalism and our secure storage are things we take pride in. Thank you!","replyTime":"2026-10-30T07:34:00","review":"Mike was very professional and kind storages look very secure.","source":"Google","submissionTime":"2026-10-29T00:00:00","userName":"Adam Q."},{"reviewId":"52d0324b-f75f-426b-a889-d1199335a85e","range":0,"rating":5,"reply":"We are delighted to hear Mike made everything fast and easy for you, Chelsea. Welcome to Extra Space Storage!","replyTime":"2026-10-28T15:00:00","review":"Mike was super fast and responsive getting everything set up. Easy to get started and get a unit","source":"Google","submissionTime":"2026-10-28T00:00:00","userName":"Chelsea S."},{"reviewId":"bd066163-7d9d-4e72-b0cf-2146c079147d","range":0,"rating":5,"reply":"Thank you, Kevin, for sharing your experience! We're glad to hear that getting started was quick and easy, and we will share your kind words with Mike and the team. We appreciate your support of Extra Space Storage.","replyTime":"2026-10-22T16:50:00","review":"Mike made it quick and easy to get started. was very upfront about starting costs and potential increase unlike most other storage unit places.","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Kevin P."},{"reviewId":"edc1069f-eac4-4711-8fcc-53b95b188e2a","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Teresa! We're glad to hear Mike provided fast and helpful service.","replyTime":"2026-10-21T13:02:00","review":"Mike was super helpful and fast  thank you  so much","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"Teresa G."},{"reviewId":"9d45ce43-ecdb-4fb4-b4b4-d31051d93381","range":0,"rating":5,"reply":"Thank you for taking the time to share this. Mike's dedication at the Eubank location is truly valued.","replyTime":"2026-10-21T16:12:00","review":"Mike is awesome here at the eubank location","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"princess t."},{"reviewId":"d91404ff-4bba-4cbf-88b1-25400edb3f7e","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Richard. We are glad to hear Mike was able to guide you through your first time renting storage and explain everything clearly. We will be sure to share your kind words with Mike and the rest of our team.","replyTime":"2026-10-18T10:13:00","review":"It’s my first time to do storage. Mike was very helpful and explaining what I need to know about storage. Look for Mike because for sure he will help you on your needs.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Richard D."},{"reviewId":"bcc263ad-2f7b-46bb-8319-4a6393817237","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Liz! We're glad to hear Mike was helpful, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-17T12:10:00","review":"Mike was very helpful.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Liz A."},{"reviewId":"8706662a-8bef-4c4d-8243-14299c4af445","range":0,"rating":5,"reply":"Thank you for sharing your experience, Allison. We are glad to hear that Mike was able to assist you with finding a great price, and we will be sure to share your kind words with him and the team. Thank you for choosing Extra Space Storage!","replyTime":"2026-10-17T15:56:00","review":"Mike was super helpful and worked with us to get us a great price","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Allison W."},{"reviewId":"7c2c4445-582d-4740-8327-db44c70a30b5","range":0,"rating":5,"reply":"Thank you for sharing your experience, Carmen. We are glad to hear our team at Extra Space Storage provided you with excellent customer service!","replyTime":"2026-10-15T09:48:00","review":"Excellent customer service","source":"Google","submissionTime":"2026-10-15T00:00:00","userName":"carmen j."},{"reviewId":"d5effe59-a39d-4e54-96ad-307b0a8aecb9","range":0,"rating":5,"reply":"Your positive feedback means a lot, Jesus. We're glad Roberto and Mike made a great impression. ","replyTime":"2026-10-12T11:45:00","review":"Professional and clean. Roberto and Mike were great. Highly recommend.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"Jesus"},{"reviewId":"3285e368-c28d-4452-84d5-ec6f2834b7b5","range":0,"rating":5,"reply":"Thank you for the high recommendation, J! We appreciate your support and are glad you had a great experience with Extra Space Storage.","replyTime":"2026-10-12T11:43:00","review":"Highly recommend!","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"J R."},{"reviewId":"4c6b8c92-ee10-4ae5-875f-ae67477dfbde","range":0,"rating":5,"reply":"Thank you for sharing your experience, Sadie! We're glad to hear our team took great care of you at Extra Space Storage.","replyTime":"2026-10-13T07:38:00","review":"Amazing staff!! You Guys are awesome!","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"sadie h."},{"reviewId":"66693bb4-f9f6-4c94-8871-47b75f78c368","range":0,"rating":5,"reply":"Thank you for sharing your experience, Dom. We're glad to hear Mike provided quick and efficient service!","replyTime":"2026-10-08T16:10:00","review":"Thank you Mike, quick and efficient.","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Dom"},{"reviewId":"fbe6f5f2-32f6-42f6-a719-0344b7e195f5","range":0,"rating":5,"reply":"We are grateful for your kind words, Barbar. Mike's professionalism means a lot to us at Extra Space Storage.","replyTime":"2026-10-07T12:40:00","review":"Mike was very professional and pleasant to work with.","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Barbar G."},{"reviewId":"20f323e6-a050-44ed-9062-b3a8186e8cb5","range":0,"rating":4,"reply":"Thank you for sharing your experience, Winter. We are glad to hear that you enjoyed our customer service, clean facility, and easy online rental process at Extra Space Storage.","replyTime":"2026-10-08T07:37:00","review":"Very efficient and friendly customer service. The facility is clean and spacious. Lastly, the online service to purchase my unit was very easy to navigate.","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Winter L."},{"reviewId":"f6bbb69e-8d63-4dd0-ac70-0bbf3bebc207","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Anna! We're glad to hear that Mike and Roberto made your move-in quick and easy.","replyTime":"2026-10-05T11:23:00","review":"Mike and Roberto were great getting us in and set up. The whole process was very quick and easy.","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"Anna W."},{"reviewId":"6fffe5b2-5fc8-4cad-a673-98a93a82e382","range":0,"rating":5,"reply":"Thank you for taking the time to share your wonderful feedback, Stephanie. We’re glad James and Mike were so helpful!","replyTime":"2026-10-04T08:23:00","review":"James was very helpful and Mike","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Stephanie M."},{"reviewId":"ac0819a7-77e5-4846-86a3-a43883d90218","range":0,"rating":5,"reply":"Thank you for sharing your experience, Trever. We appreciate your kind words and will be sure to share them with Mike and the rest of our team.","replyTime":"2026-10-04T10:51:00","review":"Mike is amazing!","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Trever D."},{"reviewId":"c238cd71-bb42-4b19-8d5b-aef5322b9be0","range":0,"rating":5,"reply":"Thank you for the excellent rating, Luke! We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything.","replyTime":"2021-03-20T13:12:00","review":"Ordered a unit online and next day walked in within 5 minutes had my key. Super fast and easy service.","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Luke S."},{"reviewId":"21ef5c4e-0b81-4a6b-b736-a3051859aea3","range":0,"rating":5,"reply":"We are delighted to hear Maxx's kind words! Clean spaces and helpful staff are what we strive for. Thank you for trusting Extra Space Storage, Maxx.","replyTime":"2026-10-06T09:15:00","review":"Staff is always so nice! place is very clean and easy to navigate. any issues have always been easily solved with front desk help","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Maxx S."},{"reviewId":"8d3c45f6-924c-4527-b358-720253ad80e3","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Guillermo! We're glad to hear Mike was able to assist you and your wife with downsizing to a smaller unit and explain everything clearly. ","replyTime":"2026-09-25T14:57:00","review":"Me and my wife came in and needed to downsize to a smaller storage unit. Mike, the store manager was able to help us! He explained everything perfect! He was very try helpful! Thank you again Mike!","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Guillermo S."},{"reviewId":"d9c5949f-8d5a-4fc8-9f02-669ac6d0b249","range":0,"rating":5,"reply":"Thank you for your review, Emilio. We're pleased Roberto provided excellent service. ","replyTime":"2026-09-25T14:59:00","review":"Roberto he good n excelent person","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Emilio G."},{"reviewId":"4d334c02-eb04-4f2d-a092-45eb200582ca","range":0,"rating":5,"reply":"Thank you for sharing your experience with Robert. We are glad he was there when you needed it most!","replyTime":"2026-09-24T16:27:00","review":"My guy Robert really came in clutch in my time of need.. this place is great ?? and they are down to earth pull up on em for all ya storage needs","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Houdini 4."},{"reviewId":"09b82d73-dde4-4d21-9a16-d5a8df47fece","range":0,"rating":5,"reply":"Yainier, thank you for sharing your experience with Extra Space Storage. We are glad to hear that Mike provided such attentive and professional assistance, even in the rain, to ensure everything was handled smoothly. We will be sure to share your kind words with Mike and the team.","replyTime":"2026-09-25T07:47:00","review":"Outstanding customer service from Mike Trujillo, Store Manager!\n\nI had the pleasure of being assisted by Mike on September 23, 2026, at around 10:40 AM at Extra Space Storage on Eubank Blvd. He was extremely kind, professional, and attentive to every detail.\n\nIt was raining that morning, and despite the weather, Mike personally walked with me to the storage unit I had won through an auction and made sure everything was taken care of properly. That level of dedication and willingness to help really stood out to me.\n\nPeople like Mike are truly rare. His kindness, professionalism, and genuine willingness to help made a big difference in my experience.\n\nMy sincerest congratulations and appreciation to Mike Trujillo for providing such exceptional customer service. Thank you, Mike, for going above and beyond! You are a great example of what excellent customer service should be. ??????","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Yainier S."},{"reviewId":"58c44835-d149-4f81-84d3-e43eb5fef7b5","range":0,"rating":5,"reply":"We are glad to hear Kiel made your experience smooth! Getting your 10x10 unit in 20 minutes is what we aim for. It's great to know that Kiel was friendly, knowledgeable, and accommodating during your visit. We understand that needing storage can be stressful, and we're pleased that our team was able to make the process easier for you. Thank you for choosing our facility for your storage needs.","replyTime":"2025-09-30T14:47:00","review":"Been renting a unit for about a year now and I am very comfortable leaving my stuff here.  Every time I have interacted with the staff, it is a 10/10 experience.  Any issues or concerns I have had have been taken seriously and immediate action was applied.  Thank you guys for helping me out this past year!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"erica d."},{"reviewId":"45e8884a-9d60-4568-a32c-cf16c8036f29","range":0,"rating":5,"reply":"Thank you for the review, Faith! We're glad to hear our team took great care of you at Extra Space Storage.","replyTime":"2026-09-25T10:57:00","review":"Great guys","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Faith K."},{"reviewId":"c4595d11-adfa-403f-aabf-e2aee1dcadd1","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Kayla. We're glad to hear that Mike and Robert provided such helpful service.","replyTime":"2026-09-25T11:18:00","review":"Mike and Robert were extremely helpful and very kind","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Kayla M."},{"reviewId":"974d51d1-7e08-4765-b8b9-e4a26cb9c4d8","range":0,"rating":5,"reply":"Thank you, Rachel, for sharing your experience and recommendation! We're glad to hear that Mike provided friendly and helpful customer service. We will be sure to share your kind words with him and the rest of the team at Extra Space Storage.","replyTime":"2026-09-18T16:37:00","review":"Mike was awesome/ very friendly, amazing customer service! Highly recommend!!!","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"rachel m."},{"reviewId":"b04d7545-f1b1-4a75-8224-1943c9731028","range":0,"rating":5,"reply":"Thank you, Greg, for sharing your experience. We are glad to hear that you received great customer service, and we will be sure to share your kind words with Mike and the team.","replyTime":"2026-09-18T16:42:00","review":"Great experience with Mike Trujillo, Store Manager. Provided great customer service and helped us out every step of the way.","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"Greg O."},{"reviewId":"1905c146-708c-45b6-a732-1018c7ade7d6","range":0,"rating":5,"reply":"Thank you for sharing, Tiffany. We're glad Mike provided friendly and helpful service. ","replyTime":"2026-09-17T16:30:00","review":"Mike was very friendly and very helpful..","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Tiffany D."},{"reviewId":"a79d8205-4ad7-4fda-8e6f-522ae0211fbe","range":0,"rating":5,"reply":"Thank you for sharing your experience, Carlos! We're glad to hear you had a great experience, and we will be sure to share your kind words with Mike and the team.","replyTime":"2026-09-16T15:02:00","review":"Mike was awesome!","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Carlos C."},{"reviewId":"71142dbf-93dc-472b-9d21-88a531d387b9","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review, Claudia! We're so glad to hear you had the best service and that Roberto provided you with great customer service. ","replyTime":"2026-09-11T15:07:00","review":"Best service ever!! Roberto provided great customer service.","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Claudia M."},{"reviewId":"28a4a52c-0b7e-46b9-8f4b-f8ce98309ad7","range":0,"rating":5,"reply":"Thank you, Levi, for your 5-star rating! We're glad to hear that Robert provided you with great service. We'll be sure to share your kind words with him and the team at Extra Space Storage.","replyTime":"2026-09-11T16:50:00","review":"Robert wass great","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Levi F."},{"reviewId":"aa4e679d-5e30-4ce9-8901-3f03e3ed4551","range":0,"rating":5,"reply":"We sincerely value your kind words, Dennis. Knowing our team was friendly and helpful means a great deal to us.","replyTime":"2026-09-22T14:20:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Dennis D."},{"reviewId":"934bd9aa-78ff-4885-bb80-3d02cb7e9e77","range":0,"rating":5,"reply":"Thank you for your wonderful review, Yvonne! We're so glad to hear that Robert was very helpful, quick, and made everything easy for you, especially with finding a good deal. We appreciate you choosing Extra Space Storage.","replyTime":"2026-09-08T10:56:00","review":"Robert was very helpful and gave me such a good deal. He was quick and made everything so easy.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Yvonne L."},{"reviewId":"298583fe-fdc5-4adb-ba6a-a635e4990627","range":0,"rating":5,"reply":"Thank you for your 5-star review, Trina! We're so glad to hear you had a great experience with our customer service. It's wonderful to know that Robert was friendly and helpful.","replyTime":"2026-09-08T10:56:00","review":"Great customer service. Robert was friendly and helpful","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Trina H."},{"reviewId":"8b000504-de92-4b21-960c-814abfdd6b1b","range":0,"rating":5,"reply":"We are glad to hear Robert made everything easy to understand. We appreciate you sharing your experience, Esther!","replyTime":"2026-09-08T16:13:00","review":"Robert was very helpful.  He explained everything so it was easy to understand. Also very patient.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Esther W."},{"reviewId":"98f97795-84a4-41a3-a6fa-5303cd7cfacb","range":0,"rating":5,"reply":"Thank you for your wonderful review! We're so glad to hear that our staff was friendly and understanding of your needs. It's great that the tour of the Extra Space Storage facility and the demonstration for accessing your storage locker were helpful. We appreciate you sharing your positive experience with us.","replyTime":"2026-09-07T10:24:00","review":"The staff were friendly and understanding of my needs.  They provided a complete tour of the facility and demonstration for accessing the facility and storage locker.","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Rilon R."},{"reviewId":"fe3ab9c7-848f-434c-9b31-d5ef5b29c923","range":0,"rating":5,"reply":"Thank you for your 5-star review! We're glad to hear you had an easy and quick experience with Robert and found the app convenient. We appreciate your feedback!","replyTime":"2026-09-07T11:29:00","review":"It was easy and quick experience with Robert. It was convenient with the app that he showed me.","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Racers"},{"reviewId":"928d5306-a082-4727-9bd2-04da3c2f76fa","range":0,"rating":5,"reply":"Thank you for your 5-star review, Isa! We're glad to hear that Roberto provided great service and was helpful in showing you around our Extra Space Storage facility and assisting you with choosing a storage unit. We will share your kind words with Roberto and the team. We appreciate your recommendation!","replyTime":"2026-09-03T14:39:00","review":"Great service, Roberto was very nice and helpful and showed us around the premises as well as helped us choose a store unit.I would recommend coming here.","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Isa D."},{"reviewId":"5c92dc53-749f-4575-a95f-3a0745703e54","range":0,"rating":5,"reply":"We are grateful for recognizing Roberto and Mike. We will share your kind words with them, Chris!","replyTime":"2026-08-29T09:07:00","review":"Roberto and Mike were very helpful. Thank you","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Chris M."},{"reviewId":"71310ca0-aada-4edf-80f5-31b0eabd3c98","range":0,"rating":5,"reply":"We are pleased to hear you enjoyed our customer service, clean spaces, and prices. We appreciate your support!","replyTime":"2026-08-27T10:53:00","review":"Great customer service , nice clean outside spaces and great prices","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Ysl456"},{"reviewId":"48395f03-75ac-4868-8b17-59717645a973","range":0,"rating":5,"reply":"Thank you, Aaron! Mike is a valued team member. We appreciate your recommendation and look forward to seeing you again.","replyTime":"2026-08-27T15:56:00","review":"Mike was very nice helping me get set up with my unit i would recommend coming  back again...","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Aaron R."},{"reviewId":"dfdb7c00-4ddc-4b72-b1f8-6747f63f33d9","range":0,"rating":5,"reply":"We are overjoyed to hear Mike was helpful. Your recommendation means a lot to us, Mason. We look forward to serving you again.","replyTime":"2026-08-26T14:24:00","review":"Mike was super helpful. Definitely recommend this place for storage","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Mason L."},{"reviewId":"b9ce27b0-a976-4e2f-a77c-279bc5e27e9b","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Cara. Rebecca's professionalism and dedication truly make a difference. We appreciate your kind recognition of her work.","replyTime":"2026-08-25T16:16:00","review":"Rebecca was very easy to work with and made everything very smooth and is a very professional manager and deserves erase!!","source":"Google","submissionTime":"2026-08-25T00:00:00","userName":"Cara M."},{"reviewId":"3998250b-b7db-495c-b3eb-7884f1dd75d0","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Mike. It means a lot to know he made a positive impression, Theo!","replyTime":"2026-09-22T12:06:00","review":"Mike is a good example on how to treat people","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Theo M."},{"reviewId":"c21a9fa6-ec9c-4d7a-9e1a-792acf292fb0","range":0,"rating":5,"reply":"Thank you for the 5-star rating Matthew! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.","replyTime":"2026-08-24T17:14:00","review":"Transfered units from another location. This entire experience has been flawless. Very amiable staff. Communicate well with the other storage location. Will definitely continue doing business with them again.","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Matthew C."},{"reviewId":"291d23bd-9241-44fb-9c64-486156042156","range":0,"rating":5,"reply":"Thank you for your review, Felicia! We're glad the facility, staff, and pricing met your expectations. We look forward to serving you again.","replyTime":"2026-08-22T17:08:00","review":"The facility is very clean, well kept.And the staff is awesome. The prices are not bad.They're pretty reasonable.","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"felicia m."},{"reviewId":"d997fbd1-fb87-4bbc-9b8d-337797c5ef73","range":0,"rating":5,"reply":"Vanessa, we greatly appreciate your kind words about Mike. His patience and helpfulness reflect the service we strive to provide every customer.","replyTime":"2026-08-21T11:38:00","review":"Mike was a pleasure, quick and professional. And patient with my child who was with me who wouldn't stop screaming. So helpful with showing me the unit and how to use the lock too.","source":"Google","submissionTime":"2026-08-21T00:00:00","userName":"vanessa t."},{"reviewId":"44bb0eb4-0f2a-487e-98a1-e1ccba7ef9b5","range":0,"rating":5,"reply":"Thank you for your review! Mike's excellent service and patience made your experience great. We're glad your items are secure.","replyTime":"2025-12-04T15:34:00","review":"Mike Trujillo was excellent, efficient, patient, and he reassured me my items would be secure. Great service. Highly recommend.\n\nEDIT: We needed items out of our unit during a time that there was planned construction and access was completely restricted. After contacting Mike, he went above and beyond to gain us access and to drive us personally to the unit on a cart in order to retrieve the boxes that we needed. Again, stellar service. Thank you!","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"J. B."},{"reviewId":"4e9a82ed-9e61-4b4c-8225-b140381e6c28","range":0,"rating":5,"reply":"We are glad to hear about your great experience with our staff and rates. Your recommendation means a lot to us, Michael!","replyTime":"2026-08-17T13:53:00","review":"Great Customer service, friendly staff, and great rates. Will recommend to everyone I know!","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Michael T."},{"reviewId":"71ef9fa5-7749-4123-b25c-565d089e0b15","range":0,"rating":5,"reply":"We are elated to hear about your great experience, Sarah! Great communication and finding the best storage unit for you is exactly what we aim for.","replyTime":"2026-08-15T11:57:00","review":"Great communication, great customer service, worked with me to find the best storage unit for me!!","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Sarah I."},{"reviewId":"3975b0a1-555f-4914-bb46-24ba8d678359","range":0,"rating":4,"reply":"Thank you for sharing, Scott. We're glad Robert made your experience smooth and easy. We'll be sure to pass along your kind words!","replyTime":"2026-08-16T09:47:00","review":"Robert was very helpful and patient my the experience smooth and easy thank you Robert","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Scott Y."},{"reviewId":"56ff31d1-65f6-4b55-83db-9b12db2e780c","range":0,"rating":5,"reply":"Thanks for sharing! We're glad Mike helped you find exactly what you needed.","replyTime":"2026-08-14T10:50:00","review":"Mike was super helpful working with us to figure out exactly what we needed. Thanks!","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"elgato"},{"reviewId":"c147e442-808f-48e1-9e04-5734ddfc9a69","range":0,"rating":5,"reply":"We are honored to hear this, Noel. Our team takes pride in delivering great service. Thank you for choosing Extra Space Storage.","replyTime":"2026-08-14T11:27:00","review":"Good people","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"Noel G."},{"reviewId":"2ee54dd7-8d15-4ffa-bf09-46ecef103ba9","range":0,"rating":5,"reply":"We are delighted to hear we saved you money on a bigger unit. Your feedback is greatly appreciated, Gerard!","replyTime":"2026-08-13T09:54:00","review":"Very helpful and accommodating! Saved us money on a bigger unit. Thanks again for the service.","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Gerard Q."},{"reviewId":"bb281332-8f1e-46df-a23c-6230c7299c89","range":0,"rating":5,"reply":"We are thrilled to hear Mike made the process easy for you, Jeremy. ","replyTime":"2026-08-13T12:58:00","review":"Mike great help customer service and made it super easy and the process was great i would definetly recommend u come here","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Jeremy"},{"reviewId":"d1599e7f-3afc-483d-aaa0-14f82e53305c","range":0,"rating":5,"reply":"We are elated to hear about your experience, Nick! Great customer service is our standard. Your recommendation means a lot to us.","replyTime":"2026-08-13T17:08:00","review":"Helpful on the phone, in person. It was customer service the way it should be gentleman was polite knowledgeable with what he was in charge of and helpful the whole way through so he walked me through the app made sure that everything was working and I was good to go I recommend him and I recommend where he works August 13 2026\n\nNick Cano.","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Nicolas C."},{"reviewId":"327926f2-e9dd-4e49-a00f-4b491221ec68","range":0,"rating":5,"reply":"We are thrilled to hear Robert delivered such fast, efficient service. See you next time, Gabriel!","replyTime":"2026-08-11T15:08:00","review":"When I came in robert was just coming back from lunch and he came straight in to give me any hell I can he got my storage ready and got me ready the fastest I’ve ever been in a storage place I will be coming back again if needed because of him","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Gabriel O."},{"reviewId":"50ece3e2-3013-4961-97dd-a958804fec5b","range":0,"rating":5,"reply":"We are grateful for your kind words, Steven. Great customer service is what we strive for every day.","replyTime":"2026-08-10T10:25:00","review":"Customer service was very good","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"Steven E."},{"reviewId":"0c4100b4-275c-4124-bace-743563216c3c","range":0,"rating":5,"reply":"We are glad to hear about your positive experience with Mike at our 201 Eubank SE location. Thank you for sharing your feedback!","replyTime":"2024-05-30T07:39:00","review":"Mike helped us at 201 Eubank SE. he was friendly, kind, and extremely helpful. Oh, and by the way, he knew all the rules & regulations, and was very helpful helping us navigate it all.","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Robert M."},{"reviewId":"4848f1d9-fed4-4cfb-91b4-42f0ca6223a0","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that Mike and Roberto provided excellent service. Thank you for recommending us, Octavio!","replyTime":"2026-08-09T08:07:00","review":"Mike Trujillo was the best. Roberto was amazing as well. Definitely the friendliest and most helpful team members I’ve dealt with. Highly recommend. Easy process. No complains","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Octavio C."},{"reviewId":"ad161cc5-bfb0-4a3b-af81-a39fe2be788a","range":0,"rating":5,"reply":"Thank you for your great review, Charlie! We're glad Mike and Robert provided helpful, efficient service and made your move-out process quick and easy. We appreciate you choosing Extra Space Storage!\n","replyTime":"2026-08-09T08:04:00","review":"Mike was extremely helpful and straight to the point!\nRobert and Mike helped out abd the move out was efficient and very easy!","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Charlie M."},{"reviewId":"ba2d1bcf-a162-4d1c-87aa-1a1e86f38871","range":0,"rating":5,"reply":"Your review is appreciated, Mayra. Glad the space and friendly staff met your needs. We look forward to serving you again!","replyTime":"2026-08-09T10:35:00","review":"Its big ,the staff is friendly   it was easy to get","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Mayra E."},{"reviewId":"1f95544b-72f6-4d20-9092-862efe7e42bc","range":0,"rating":5,"reply":"Thank you for your wonderful review, SanRa! We're so glad Mike and Roberto were able to make a difficult situation easier by quickly relocating your unit and providing a credit. We truly appreciate your gratitude and are happy our team could be there to help. Thank you for choosing Extra Space Storage!\n","replyTime":"2026-08-09T10:09:00","review":"There was a leak in our unit and they were so helpful. They moved us, gave us a credit. Mike and Roberto made it so easy. We are very grateful.","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"SanRa A."},{"reviewId":"636bf4bd-a737-46ad-9651-465bd190c8b8","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Patricia! We're so happy to hear Mike and Josh were able to make your rental process easy! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2022-02-15T11:44:00","review":"We have been here with Extra storage for a couple of years and have been very satisfied with it all.  Mike is always helpful and very pleasant to work with.","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Patricia O."},{"reviewId":"934aa9f2-9819-48e5-8cfb-1dc541cd1c1d","range":0,"rating":5,"reply":"We deeply respect your feedback, Brenda. Roberto's dedication to walking you through the process reflects our commitment to helpful service.","replyTime":"2026-08-06T10:56:00","review":"Roberto was so nice and he walked me through everything I needed to do.he helped me very much.","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Brenda L."},{"reviewId":"56f0b371-e032-46d8-bf50-d85d588259e3","range":0,"rating":5,"reply":"Thank you, Jerome! We are thrilled to hear Roberto provided excellent service. We will share your kind words with him and look forward to serving your friends and family.","replyTime":"2026-08-04T17:50:00","review":"Roberto took excellent care of me today. He provided excellent service, was very friendly and answered any questions I had. I will recommend this place to friends and family.","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Jerome"},{"reviewId":"1cacb41e-b321-4ad9-a5ca-1e5180afbe27","range":0,"rating":5,"reply":"Thank you for taking the time to share this. We're glad Mike provided helpful service, Linda!","replyTime":"2026-07-30T09:48:00","review":"Mike was very knowledgeable about his storage spaces and gave me the best storage space I am thankful for his help","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Linda R."},{"reviewId":"32352255-6b0a-4f92-874b-ebd11f16fd0f","range":0,"rating":5,"reply":"We are excited to see your 5-star rating! Mike's great service clearly made an impression. Thank you, Tachana!","replyTime":"2026-08-01T08:34:00","review":"Mike","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Tachana B."},{"reviewId":"53c22edc-f0da-4ee4-b056-0aa10ae73c6d","range":0,"rating":5,"reply":"Your review is appreciated. We are honored to have provided you with very good customer service. Thank you for acknowledging Mr. Mike's hard work, Martin.","replyTime":"2026-08-02T10:18:00","review":"Very good customer  service  from Mr Mike we appreciate all your hard work","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Martin G."},{"reviewId":"0259535f-9f37-4a5b-b0d6-80759213c4e9","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Mike delivered an awesome experience. We will make sure he receives this recognition, Rudy!","replyTime":"2026-08-02T10:18:00","review":"Mike did a awsome job","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Rudy T."},{"reviewId":"1d26b09c-c1af-4414-858a-08f45ec164c8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Miss Jackson! We're thrilled Mike made the process quick and easy. Your recommendation means everything to us!","replyTime":"2026-07-31T09:45:00","review":"This process was quick and easy! Mike was very helpful with the process! I highly recommend this storage location????","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Miss J."},{"reviewId":"c785a9a0-75bd-4910-b531-f003d4eecfb8","range":0,"rating":5,"reply":"Thank you, Anne-Lise! We're glad Mike made your experience a great one.","replyTime":"2026-07-31T12:53:00","review":"Very happy. Thanks Mike!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Anne-Lise B."},{"reviewId":"b74a469f-e4ee-40f3-8fda-ebf31955fc2d","range":0,"rating":5,"reply":"We are glad to hear the service was great, Keiosha! We appreciate you sharing your experience with Extra Space Storage.","replyTime":"2026-07-31T13:08:00","review":"Service was great!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"keiosha M."},{"reviewId":"de59a75d-1794-464b-bcb1-09918dca4ecf","range":0,"rating":5,"reply":"Thanks, Lorena! We're glad our team answered all your questions and provided friendly service. We look forward to serving you again.","replyTime":"2026-07-31T15:47:00","review":"Great service, answered all questions. And very friendly service :)","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Lorena"},{"reviewId":"02396c29-dbaf-4cdb-91f8-1c9c11ab8922","range":0,"rating":5,"reply":"We are pleased to hear Mike made a difference during your visit, Jorneisha. We will share your kind words with him!","replyTime":"2026-07-30T11:04:00","review":"Mike helped me out today with my storage","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Jorneisha F."},{"reviewId":"90c3c930-97b3-4836-930e-8b92e7493725","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kenneth! Mike's straightforward approach is something we're proud of. ","replyTime":"2026-07-30T12:07:00","review":"Mike was straight forward and pretty cool","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Kenneth S."},{"reviewId":"8df3bba1-906a-4eb0-8155-36073291acc0","range":0,"rating":5,"reply":"Thank you for sharing your experience, Tim. Glad the extension process was smooth and our staff could help whenever needed.","replyTime":"2026-07-29T13:29:00","review":"Was great even when I needed to extend extra few months. Had no issues and staff were helpful with any issues I had.","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Tim C."},{"reviewId":"b13e5f99-3677-4b11-8453-1c157c1e3b97","range":0,"rating":5,"reply":"Thanks for sharing this, Raul! We're glad Mike provided helpful and courteous service. ","replyTime":"2026-07-29T13:57:00","review":"Mike was very helpful and courteous","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Raul C."},{"reviewId":"049a3bad-4633-413e-b868-67c069d9f9f7","range":0,"rating":5,"reply":"Thank you for the excellent rating, King! We are so glad we could provide you with a 5-star experience.","replyTime":"2026-01-24T16:40:00","review":"GREAT SERVICE","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"King 2."},{"reviewId":"97a9aa2b-7867-424d-9c3f-cea5a595d0e3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, George! Roberto's helpfulness is truly appreciated. ","replyTime":"2026-07-28T13:14:00","review":"Great service, very helpful employee Roberto he deserves a raise.","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"George P."},{"reviewId":"a5c15d75-bc87-4762-94c6-c5d39b5d0771","range":0,"rating":5,"reply":"Gracias por compartir tu experiencia, Gabriela! Nos alegra que Roberto te haya brindado un excelente servicio en español. Tu opinión es muy importante para nosotros.","replyTime":"2026-07-27T13:04:00","review":"Excelente servicio y en español. Gracias Roberto","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Gabriela P."},{"reviewId":"339b26eb-f21f-4fe5-901a-3a99c68e7d56","range":0,"rating":5,"reply":"We are thrilled to hear our staff made this experience extremely easy. Thank you, Nat!","replyTime":"2026-07-27T16:16:00","review":"Professional, knowledgeable, helpful staff. Thank you for making this experience extremely easy!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Nat D."},{"reviewId":"daed1127-87e3-47fb-8d35-6de46316c4f2","range":0,"rating":5,"reply":"Gracias por compartir tu experiencia, Gabriela. Nos alegra que Roberto te haya brindado un servicio excelente. Esperamos volver a atenderte pronto!","replyTime":"2026-07-27T17:23:00","review":"Roberto fue muy amable! Excelente servicio","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Gabriela D."},{"reviewId":"79ce5037-a0f0-4582-bb5b-c44178514260","range":0,"rating":5,"reply":"¡Gracias por compartir, Ivonne! Nos alegra que Roberto te haya atendido amablemente en tu idioma. Tus palabras significan mucho para nosotros.","replyTime":"2026-07-25T12:52:00","review":"Muy amable y buen cervicio Roberto y sobretodo en mi idioma","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Ivonne G."},{"reviewId":"1db6ad53-3ade-4f06-8962-08e1842d97cd","range":0,"rating":5,"reply":"We are thrilled Mike delivered outstanding service! Your feedback means everything to our Extra Space Storage team, Jorge.","replyTime":"2026-05-21T13:31:00","review":"Thank you Mike","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Jorge S."},{"reviewId":"dc7feea7-e512-42cc-a2be-4518c680fced","range":0,"rating":5,"reply":"Thank you for your review, Jorge! We're glad Mike got you situated quickly. We appreciate your recommendation and look forward to serving you again.","replyTime":"2026-07-24T13:08:00","review":"My experience with etra space storage unit was a great success, just when I thought I was going to give in and walk out, Mike with extra space storage was quick to get me situated and taken care of he was quick to do his job and didn't hesitate to get me taken care of I highly recommend extra space storage.","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Jorge G."},{"reviewId":"f43b1c33-ab12-4a38-948a-2ef1fed5ffb9","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dale! We're glad Mike delivered quick, efficient help. ","replyTime":"2026-07-23T10:23:00","review":"Mike was great and helpful. Help was quick and efficient","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Dale S."},{"reviewId":"15aaabb8-ae66-4b7b-a9e8-1d6e6b3ea715","range":0,"rating":5,"reply":"Nos complace saber que disfrutó del servicio y el ambiente en Extra Space Storage. ¡Su experiencia es muy importante para nosotros! Gracias, José.","replyTime":"2026-07-23T16:35:00","review":"Buena atención y buen  ambiente","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Jose C."},{"reviewId":"eca4663f-6088-4f0e-ac7d-ae243c6d0a70","range":0,"rating":5,"reply":"We sincerely value your feedback, Cynthia! Mike's compassion truly reflects our values. ","replyTime":"2026-07-22T12:33:00","review":"Mike was very great and compassionate!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Cynthia g."},{"reviewId":"f0c4f8be-4b83-4a4e-9d26-88757b7e74ae","range":0,"rating":5,"reply":"Thank you, Wayne! We're overjoyed to hear Mike made a great impression. We'll pass along your kind words!","replyTime":"2026-07-22T16:40:00","review":"Mike was awesome!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Wayne J."},{"reviewId":"6778dd4e-03cd-49e0-9ffb-9020b8c0ac4b","range":0,"rating":5,"reply":"Thank you for sharing! Roberto's helpfulness and friendliness reflect exactly what we aim to deliver. ","replyTime":"2026-07-20T11:54:00","review":"Roberto was very helpful and very friendly","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"bones"},{"reviewId":"88281d87-d33b-4a62-a3d0-59b5fa743064","range":0,"rating":5,"reply":"Thanks for sharing! Mike and Roberto's effort to resolve the miscommunication is exactly the experience we aim to provide. See you next time, Jenn!","replyTime":"2026-07-20T13:52:00","review":"Walked into a clean and great smelling office! Mike and Roberto were very helpful and corrected a miscommunication we had with customer service for us with no issue. It was a pleasant experience.","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Jenn D."},{"reviewId":"f455a01f-6385-42c9-ad8c-cd8d1db7dc09","range":0,"rating":5,"reply":"We are grateful, Adan! Mike and Roberto are rockstars. Great to know the amazing customer service and clean space made an impression.","replyTime":"2026-07-20T13:56:00","review":"Mike and Roberto were extremely helpful and friendly. Place smells great and amazing customer service","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Adan C."},{"reviewId":"67e97e41-5377-4bd3-8b36-b9fde62d9383","range":0,"rating":5,"reply":"Gracias por tu reseña, Arnaldo! Nos alegra que nuestro equipo haya hecho que tu experiencia fuera excelente. Tus amables palabras significan mucho para nosotros.","replyTime":"2026-07-20T16:42:00","review":"El mejor Exelente trato muy cotes y amables trato al momento en especial por el personal exelente espariencia","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Arnaldo C."},{"reviewId":"381e4a3e-e6bc-482c-b6f2-7ccbd6afe7ab","range":0,"rating":5,"reply":"Thank you for your review, Pablo! We're glad Myke delivered great customer service. ","replyTime":"2026-07-20T16:58:00","review":"Great costumer service provided by Myke!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Pablo F."},{"reviewId":"930c2d29-8509-466b-8a3e-751ef0b2ba26","range":0,"rating":5,"reply":"Muchísimas gracias por compartir tu experiencia, Yudelki! Nos alegra que Roberto te haya brindado un servicio tan atento y paciente. Nos encantaría recibirte de nuevo en Extra Space Storage!","replyTime":"2026-07-20T16:58:00","review":"Espectacular servicio brindado por el personal especiamente por Roberto nos trato muy bien y nos explico todos los pasos detalladamente y con mucha pasiencia  bolveria a este lugar","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Yudelki C."},{"reviewId":"c360b3f9-71f4-4bec-85af-9cadd394ad39","range":0,"rating":5,"reply":"Thank you, Michael! Friendly and respectful service is what we aim for every time.","replyTime":"2026-07-18T14:51:00","review":"Friendly and respectful","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"michael c."},{"reviewId":"d798b519-52d5-4ff2-bfe3-54f33225af55","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Celeste! We're glad Mike's kindness and professionalism made a difference. ","replyTime":"2026-07-17T16:06:00","review":"?????\nI recently had a reason to contact this facility, and the staff (especially Mike) went above and beyond to help with a unique situation. Mike was kind, understanding, and willing to take the time to assist when he really didn’t have to. It’s refreshing to deal with people who genuinely care about providing great customer service. Thank you again for your professionalism and willingness to help!!! It was truly appreciated. ??????","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Celeste C."},{"reviewId":"df8e6081-b114-48be-9e79-5f8656cd43a4","range":0,"rating":5,"reply":"We are glad to hear Myke made a great impression, Jefferson! ","replyTime":"2026-07-15T12:40:00","review":"Myke is good job ??","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"JEFFERSON V."},{"reviewId":"2cd1d614-cebb-476a-a5f8-369b79e48087","range":0,"rating":5,"reply":"Your positive feedback means a lot, Julia! Mike is great at keeping things quick and easy.","replyTime":"2026-07-10T11:38:00","review":"Mike was awesome, very helpful on my lunch break to get my unit and he made, thing quick and easy","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Julia H."},{"reviewId":"a82c8279-93c7-40a8-800a-3b5609e5cd2c","range":0,"rating":5,"reply":"We are pleased to hear Mike made your experience smooth and friendly, Zack. ","replyTime":"2026-07-10T15:23:00","review":"Mike was super friendly and easy to work with","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"zack d."},{"reviewId":"250f4c02-44b9-4141-859d-1440704ed2bc","range":0,"rating":5,"reply":"We are grateful for your kind words, Timmerson! Glad Mike made the process easy and resolved your issues professionally. ","replyTime":"2026-07-06T15:56:00","review":"Mike was a great help. The process was easy. He help clear up issues with a professional savvy.","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Timmerson C."},{"reviewId":"47251bad-19ac-4fa9-bc6b-bc1f42c758a9","range":0,"rating":5,"reply":"Thank you for your review, Amber. We're glad to hear that Mike provided professional and friendly service.","replyTime":"2026-07-03T15:55:00","review":"The store manager Mike was professional, friendly and knowledgeable.","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Amber T."},{"reviewId":"11e2e412-f558-4a09-a59f-d5b7b673259b","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience at Extra Space Storage. Thank you, Karinareyes, for your review!","replyTime":"2026-07-02T16:54:00","review":"Mike","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Karinareyes K."},{"reviewId":"fc63c612-ec0c-4923-949b-92ffc4660c65","range":0,"rating":5,"reply":"Nos complace saber que Roberto y su equipo causaron una excelente impresión. ¡Gracias por la recomendación, Rebeca!","replyTime":"2026-06-29T11:41:00","review":"Muy amable, me encantó el servicio que me brindaron Roberto y el otro muchacho se los recomiendo","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"rebeca d."},{"reviewId":"44496e75-ac6b-4855-a066-69fcaec6d2ba","range":0,"rating":5,"reply":"We are elated to hear about your easy experience and our great staff. Thanks, Jose!","replyTime":"2026-06-29T16:17:00","review":"Super easy and great staff!","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Jose L."},{"reviewId":"ea8114c2-cbbb-4d42-85fc-122c00455ad9","range":0,"rating":5,"reply":"We are happy to hear that Mike was very helpful. Thank you for your feedback, Ernesto.","replyTime":"2026-06-26T16:40:00","review":"Mike was very helpful","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Ernesto D."},{"reviewId":"19a62b65-af0b-4ae2-a92e-04dd7f54bd36","range":0,"rating":5,"reply":"We greatly appreciate your kind words, Nicholas! Glad Mike made your unit setup smooth and easy.","replyTime":"2026-06-25T10:17:00","review":"Mike was a great help today getting my unit set up! Thanks!","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Nicholas K."},{"reviewId":"4638d94a-c741-47ac-9187-e7cea283fa41","range":0,"rating":5,"reply":"We are delighted to hear about our helpful and considerate team. Vi, your kind words mean a lot to us!","replyTime":"2026-06-23T12:44:00","review":"Wonderful employees. They are helpful and considerate.","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Vi"},{"reviewId":"cb7bc5db-3e2a-49de-91fa-f0d638808a1b","range":0,"rating":5,"reply":"We are grateful for the kind words, Jerry! Mike and the team work hard to keep things great. See you next time!","replyTime":"2026-06-23T08:15:00","review":"Great manager (Mike)..Great storage unit(well kept).. Double door access(great idea)..Overall..Extra Space Storage is a Great place for storage !!!","source":"Google","submissionTime":"2026-06-22T00:00:00","userName":"Jerry R."},{"reviewId":"2d182fe6-8ed4-462e-a349-024861f04d94","range":0,"rating":5,"reply":"We are delighted to hear Mike made the process easy and resolved your issues quickly. Thanks, Brandon!","replyTime":"2026-06-15T11:08:00","review":"Mike was awesome he got me set up and made the process super easy. Any problems I had he was quick to fix it. Awesome","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Brandon M."},{"reviewId":"06528601-2fca-4b6a-87a5-a5e1583dc912","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Veronica! We're glad Mike could help.","replyTime":"2026-06-15T14:08:00","review":"Thank you Mike for the help ??","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Veronica C."},{"reviewId":"858e2061-58fa-406c-86b8-264a5a7d01aa","range":0,"rating":5,"reply":"Thanks for the kind words, Molly! We're glad Mike delivered a great experience. ","replyTime":"2026-06-15T16:54:00","review":"Mike is great!","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Molly Z."},{"reviewId":"ce45c360-3b73-4a3a-a330-2ae39d4f44b2","range":0,"rating":5,"reply":"We're elated to hear about your great experience with Mike at Extra Space Storage. Thank you for sharing your feedback, Reagan!","replyTime":"2026-06-14T09:11:00","review":"Great experience overall. Mike was so friendly and made everything easy.","source":"Google","submissionTime":"2026-06-14T00:00:00","userName":"Reagan S."},{"reviewId":"eb40dec8-4c6d-4716-9a4b-ac72bbbf3fb5","range":0,"rating":5,"reply":"We are pleased to hear that Mike provided excellent service and security guidance. Thank you for choosing Extra Space Storage, Bryan!","replyTime":"2026-06-05T14:25:00","review":"Mike was super helpful. He talked me through the security of his facility and showed me to my storage unit.  Great experience so far.","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Bryan A."},{"reviewId":"ce9a2b58-d0c9-492f-af36-a3e16027218d","range":0,"rating":5,"reply":"We are glad to hear Mike Trujillo helped get everything set up and locked in. Thanks for the kind words, Michael!","replyTime":"2026-06-03T15:59:00","review":"Mike Trujillo helped me get everything All setup and locked in.\nThanks Mike","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Michael A."},{"reviewId":"d501a209-883c-4871-bbfb-7c170dd4dcdc","range":0,"rating":5,"reply":"Thank you for the fantastic feedback, Emma! We're thrilled our service was quick and easy for you.","replyTime":"2026-06-01T16:26:00","review":"Super amazing service. Quick and easy!","source":"Google","submissionTime":"2026-06-01T00:00:00","userName":"Emma L."},{"reviewId":"8e523914-92ef-4158-9a3d-3f90253a1bf5","range":0,"rating":5,"reply":"Thank you for your review, Amee. We are glad to hear the team was able to quickly correct the rental and get you set up at the right location.\n","replyTime":"2026-05-31T09:43:00","review":"Accidentally rented at the wrong place online. They quickly reversed it and were able to get me set up correctly.","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Amee R."},{"reviewId":"9cff48de-161c-4598-897a-5907749aa609","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Mike's quick, efficient service makes storage setup smooth. Thanks, Grant, for choosing Extra Space Storage!","replyTime":"2026-05-29T17:21:00","review":"Mike helped me get set up with a unit quickly and efficiently","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Grant S."},{"reviewId":"09091e84-ba28-4ca5-9131-8feca148c394","range":0,"rating":5,"reply":"We are glad to hear Mike made such a positive impression with his friendly service, Lovella!","replyTime":"2026-05-25T13:17:00","review":"Mike is very nice","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"Lovella R."},{"reviewId":"d7d96452-4dff-42d6-818c-cd11b6a2bf06","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Mike! We're glad he answered your questions and helped you, Charlie.","replyTime":"2026-05-24T10:10:00","review":"Mike was great Answ e red all questions and helped with the Pp","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"charlie h."},{"reviewId":"13ac29b7-ce73-415b-8070-2c106c4ff146","range":0,"rating":5,"reply":"We are happy to hear Mike provided helpful service on short notice. Your feedback is incredibly valuable, Angelique!","replyTime":"2026-05-24T10:21:00","review":"Mike was very helpful, and got me a storage in such a short notice. Much appreciated!!!","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Angelique C."},{"reviewId":"03c69ee2-b36b-4585-a465-aa044d8ea026","range":0,"rating":1,"reply":"Thank you for your feedback, Trevor. We’re sorry to hear about your experience and understand your frustration regarding the unit condition, communication issues, and pricing concerns. We appreciate you giving us the opportunity to serve you and will share your comments with Mike and the management team so they can be reviewed and addressed. Please feel free to reach out to us at (505) 294-7023 to discuss this further.","replyTime":"2026-05-21T08:15:00","review":"Bait and switch. Small unit they had available was rusty, door could not be opened, and was moved into a larger unit.  Unit is dusty, in the hood, and nothing special. Mike told me to come back when price increases and they would bring me to the same price.  Would not honor this promise when I did so.  Office was unhelpful, and said that the area manager, a woman, would call me.  A man left a message for me instead, and was unreachable when I returned the call.  Due to the doubling of price, I moved my unit down the road to CubeSmart.  Storage units are a dime a dozen in Albuquerque, so I can't imagine why this ExtraSpace would not want to retain its customers.  Best wishes.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Trevor G."},{"reviewId":"f30371a5-10ce-42b6-95ef-b7c407e00730","range":0,"rating":5,"reply":"Thank you for your review Orlando! We're thrilled you found our service fast and easy with no hassle.","replyTime":"2026-05-18T10:08:00","review":"Fast and easy! No hassle! Recommend","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Orlando E."},{"reviewId":"52f6bf78-f683-4120-b049-4e59aeffcf7c","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback, Belinda! We're thrilled our team provided awesome help with your storage needs.","replyTime":"2026-05-18T11:31:00","review":"Thanks for all the awesome help!","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"belinda b."},{"reviewId":"715c3358-7682-4b8c-b704-4bf365a2cb87","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Monica! We're thrilled Kyle provided such helpful service at Extra Space Storage.","replyTime":"2026-05-18T15:30:00","review":"Kyle was super helpful","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Monica W."},{"reviewId":"b90ef548-2cfc-406a-ab34-f1940b160920","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kandy! We're thrilled Mike made your first storage experience so positive and accommodating.","replyTime":"2026-05-15T11:31:00","review":"This was my first time storing at this location but Mike was such a big help! He was so nice and accommodating with me.","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"Kandy K."},{"reviewId":"6e98cf66-1cf8-46a0-9a4c-078fd9a903ee","range":0,"rating":5,"reply":"Thank you for the wonderful feedback about Mike's helpful service! We're so glad he quickly resolved the door issue and found you a perfect alternative unit. We appreciate you highlighting his knowledgeable approach and recommending our facility. Your comments about our reasonable prices and clean, well-maintained units mean a lot to us, Cerease!","replyTime":"2026-05-15T13:49:00","review":"Mike was extremely helpful with getting me into my 5x10 storage unit. The door to the unit he wanted to put me in was sticking and hard to open when he opened it and immediately recognized it becoming an issue so he put me in a different unit, which is MOST appreciated. ?? he was very knowledgeable, helpful and straightforward to the agreement. Im very happy that I came here for my unit. The prices are reasonable, the units are well maintained and clean. I HIGHLY RECOMMEND THIS PLACE!","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"cerease a."},{"reviewId":"51308e33-b832-4245-a6af-97daae3b8c52","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Mike! We're thrilled he made your move quick and easy, Sarah.","replyTime":"2026-05-14T13:23:00","review":"Mike was such a great help! Made the move quick and easy!","source":"Google","submissionTime":"2026-05-14T00:00:00","userName":"Sarah H."},{"reviewId":"8cc987c8-24de-4807-87aa-26f596b4e67e","range":0,"rating":5,"reply":"We are delighted to hear Mike provided great help with your unit setup. Thank you for choosing Extra Space Storage, Mariah!","replyTime":"2026-05-14T15:49:00","review":"Mike was a great help getting me into unit.","source":"Google","submissionTime":"2026-05-14T00:00:00","userName":"Mariah T."},{"reviewId":"33c5aaaa-c58b-465c-a3ef-b14468a44d79","range":0,"rating":5,"reply":"We are delighted to hear Kiel provided such helpful and efficient service. Thank you for recognizing our team's dedication, Makayla.","replyTime":"2026-05-13T14:27:00","review":"Kiel was extremely helpful and efficient","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Makayla R."},{"reviewId":"f682ea16-0aef-4d9e-98d4-28108eac595c","range":0,"rating":5,"reply":"Hello, Jennifer. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-12-10T13:30:00","review":"Mike was amazing","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Jennifer V."},{"reviewId":"9e36ef36-54f3-4389-8bc3-bed1e4abcc48","range":0,"rating":5,"reply":"We are glad to hear Mike made everything smooth and helped you with the app, Eden!","replyTime":"2026-05-10T10:18:00","review":"Mike made everything easy and smooth. Know about the app’s in’s and out’s.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Eden E."},{"reviewId":"46f1aa8c-7b60-4d0f-b160-d76e382734f0","range":0,"rating":5,"reply":"Thank you for the awesome feedback, RJ! We're thrilled you had such a great experience with us.","replyTime":"2026-05-10T11:38:00","review":"Great!!!!","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"RJ L."},{"reviewId":"c8934842-e7ad-4706-9d26-e65fc58e0fd4","range":0,"rating":5,"reply":"We are thrilled to hear Mike provided amazing A1 service! Your 5-star feedback means everything to us, Willie.","replyTime":"2026-05-07T10:21:00","review":"Mike was amazing  service was A1 5 ??","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Willie M."},{"reviewId":"bb4b6921-cf80-4a3b-8a06-cf34aa1199e8","range":0,"rating":5,"reply":"We are excited to hear that Mike provided amazing service! Thank you for taking the time to share your positive experience, Carolina.","replyTime":"2026-05-07T10:20:00","review":"Mike was amazing great service","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Carolina G."},{"reviewId":"acb86932-3052-4cd4-9408-fac80993c8f0","range":0,"rating":5,"reply":"We are delighted to hear Mike made your setup effortless, Jefferson! Thank you for recognizing our team's excellent communication.","replyTime":"2026-05-07T10:48:00","review":"Mike made setting up a unit effortless and communicated excellent!  Thank you extra space staff!","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Jefferson L."},{"reviewId":"fcef03ed-de21-4ebe-a8c3-f6d489aa7518","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with our customer service team, Celina!","replyTime":"2026-05-07T11:14:00","review":"Great Customer Service","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Celina F."},{"reviewId":"53a519df-1857-4c29-af0a-415303da630c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Idara! We're thrilled Mike provided such helpful service. Your experience means everything to us.","replyTime":"2026-05-07T14:26:00","review":"Mike was very nice and helpful!","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Idara U."},{"reviewId":"4304392e-941f-4391-8d53-a3869efddcf6","range":0,"rating":1,"reply":"Josh, sorry for any inconvenience caused by the billing issue. Please contact us at (505) 294-7023 for further assistance.","replyTime":"2026-05-06T07:53:00","review":"Moved out yesterday, completely cleared out my unit and talked to two different people that both told me I was good and I wouldn’t be charged another month. Then I was charged another month this morning That overdrafted my account. Thanks for that, still waiting on the move out survey don’t forget to send that over","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Josh J."},{"reviewId":"66376a0f-ec75-4b99-89ec-98632108881a","range":0,"rating":5,"reply":"Thank you for your review, Randan! We're thrilled Mike provided helpful and professional service. We appreciate your feedback!","replyTime":"2026-05-04T16:14:00","review":"Mike was super helpful and professional!!","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Randan S."},{"reviewId":"67a4e9bc-a0e3-47d7-928c-a2f54a793678","range":0,"rating":5,"reply":"We are glad to hear Mike explained everything thoroughly and was helpful during your visit, Kevsakii!","replyTime":"2026-05-03T15:45:00","review":"Mike was very helpful, explained everything thoroughly!","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"kevsakii"},{"reviewId":"555f59de-5835-40fa-a1e8-fe76b3f9ef54","range":0,"rating":5,"reply":"Thanks Derek! Thrilled Mike made your unit rental easy and helpful. We appreciate your positive feedback!","replyTime":"2026-05-02T13:49:00","review":"Mike definitely helpful made my day easy with getting a unit and very helpful","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Derek B."},{"reviewId":"1999d379-8111-423b-a213-7d30912a0561","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Selia! We're delighted to hear that Kiel provided such exceptional service during your visit. It's wonderful to know that he took the time to show you all three units so you could make the best decision for your storage needs, and that he made the process of transferring to your preferred unit and resigning the lease so smooth and straightforward. We're also pleased that he ensured you were completely comfortable with the lock operation before concluding your visit. Kiel's helpful, friendly approach and attention to detail truly made your storage decision easy and comfortable, and we're grateful for your kind words about his service.","replyTime":"2026-04-27T14:20:00","review":"I called and by phone signed an agreement to rent a storage. When I got to the storage place, I spoke with Kiel. I explained to him that I was not sure If I rented the right size of storage area. He offered to show me all three units so that I can make the decision I was best comfortable with. After I decided on one, he took me back to the office so that we could transfer to the other unit by resigning the lease. After that was done, he took me back to the unit I had chosen to make sure the locks worked good and that I was ok in locking and unlocking my unit correctly.  Kiel was extremely helpful, friendly and made this experience very easy. I will likely ask for him if ever I have questions or need guidance with my storage space.","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Selia C."},{"reviewId":"39a0f120-62d1-40fe-9930-b7f55600ec58","range":0,"rating":5,"reply":"We are honored to hear that Kyle provided great customer service and helpful information. We appreciate your kind feedback, Jackie!","replyTime":"2026-04-25T13:14:00","review":"Kyle provided great customer service, sorry if I spelled your name wrong. We were happy with his scope of information and attention he provided us.","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Jackie S."},{"reviewId":"6e0944e0-8fb4-450d-824f-793fec346d2c","range":0,"rating":5,"reply":"We are grateful that Kiel made your move-in super easy! Thanks for the positive feedback, Felice.","replyTime":"2026-04-24T11:22:00","review":"Kiel was great he made my move in super easy.","source":"Google","submissionTime":"2026-04-24T00:00:00","userName":"Felice S."},{"reviewId":"0e49692d-9a39-4c32-8ab1-0e119601f767","range":0,"rating":5,"reply":"We are ecstatic to hear that Mike provided great service! We appreciate you sharing your positive experience with Extra Space Storage, Lily.","replyTime":"2026-04-23T17:54:00","review":"mike was great","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Lily R."},{"reviewId":"ac3a8538-4ead-458a-92f7-66f69ce29a72","range":0,"rating":5,"reply":"Thank you for your review, Kevin! Your kind words about our customer service mean everything to us.","replyTime":"2026-04-24T08:23:00","review":"Excellent customer service","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Kevin M."},{"reviewId":"53f6cd04-6a44-438e-a582-e0372c74eec0","range":0,"rating":5,"reply":"Thank you for highlighting Kiel's amazing customer service! We're thrilled he made your experience great, Hollie.","replyTime":"2026-04-21T14:09:00","review":"Kiel was amazing with customer service!","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"Hollie L."},{"reviewId":"f0dafe27-7093-4110-885c-d49d5b4e0f99","range":0,"rating":5,"reply":"Thank you for the kind words, Katarina! We're thrilled our team answered your questions and provided helpful service.","replyTime":"2026-04-20T14:00:00","review":"Everyone has been so helpful during this process.  All my questions have been answered and everyone is very kind.","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Katarina C."},{"reviewId":"b7ec6436-c5f5-4c0b-af19-af1ccdfdd6cb","range":0,"rating":5,"reply":"Thank you, Trinity, for your wonderful feedback! We're thrilled Mike provided great help with your storage needs.","replyTime":"2026-04-19T10:19:00","review":"Mike was a great help !","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"trinity g."},{"reviewId":"2c4a7aee-ab3d-435b-bfad-f61721d89d99","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us, Sway! We deeply cherish your feedback and are glad to hear that Kyle was helpful.","replyTime":"2025-12-19T12:03:00","review":"Was very helpful. Great customer service. Fast as well. In & out! Kyle was really helpful in many ways!","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Sway"},{"reviewId":"856169af-de61-4048-ba23-63ffeb3bf2c6","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Renalda! Glad the setup was quick and easy. ","replyTime":"2026-04-15T10:55:00","review":"Did not take long to set up and sign up! Thank you Kirk for your help!","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Renalda P."},{"reviewId":"ab6a96f8-d4a6-4e86-9da9-d1980ac74905","range":0,"rating":5,"reply":"We are grateful for your kind words about Kiel's help with your unit today, Acacia!","replyTime":"2026-04-13T17:48:00","review":"Thanks for the help with my unit today, Kiel","source":"Google","submissionTime":"2026-04-13T00:00:00","userName":"Acacia C."},{"reviewId":"f80f20cc-5d6a-4e89-893a-a1b2f29161d2","range":0,"rating":5,"reply":"Thanks, Errol! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.","replyTime":"2025-08-15T12:56:00","review":"Courteous staff. Will definitely use again.!","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Errol A."},{"reviewId":"7fa73607-d259-4fec-a6a5-3d88892cbb0a","range":0,"rating":5,"reply":"We are ecstatic to hear about Kiel's amazing customer service! Thanks for sharing your positive experience with us.","replyTime":"2026-04-10T15:03:00","review":"Great,  amazing customer service from Kiel!!!!!!","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Librarian S."},{"reviewId":"0d06bac7-b790-449d-9ce5-f0e73a4fa4a7","range":0,"rating":5,"reply":"We are honored to hear about your perfect customer service experience with Extra Space Storage, Vincent!","replyTime":"2026-04-10T15:26:00","review":"Perfect customer service","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Vincent E."},{"reviewId":"d4510535-78ab-43e1-9bff-dcbb6ae2ee4f","range":0,"rating":5,"reply":"Sophia, thank you for sharing your positive feedback about Kiel and our clean units. We appreciate your recommendation!","replyTime":"2026-04-03T08:39:00","review":"Kiel was very helpful. Clean units. Definitely recommend.","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Sophia T."},{"reviewId":"420d6ca0-4562-4df7-8fb0-60cc2db57ab3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Mike and our team! We're thrilled that Mike provided knowledgeable service and that you noticed how clean our facility is. We're delighted the lease process was a breeze during your move. Your recommendation means the world to us!","replyTime":"2026-04-01T15:45:00","review":"Mike the store manager was super helpful and very knowledgeable about the rental and storage unit. Love how clean and neat the establishment is. Was a very friendly experience and both Mike and the other gentleman made the lease agreement and payment a breeze. For people moving into town this is the place to rent from HANDS DOWN!~\n\n-Wabbit","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"White W."},{"reviewId":"4d23eef0-29e1-46e5-9f90-c9d9692efbf7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jose! We're glad Kiel could help with your storage needs.","replyTime":"2026-04-01T16:15:00","review":"Kiel thank you for your help","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Jose A."},{"reviewId":"51b8e027-ddd4-4735-b5db-eff343604270","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for sharing your feedback, Tamika.","replyTime":"2026-03-30T08:03:00","review":"Really helpful. It was easy to get everything done and he was super friendly","source":"Google","submissionTime":"2026-03-29T00:00:00","userName":"Tamika W."},{"reviewId":"f8a4da34-b0ee-40f9-a302-52022d1c5756","range":0,"rating":5,"reply":"Thank you for highlighting Mike's helpful service! We're glad the process was quick and easy for you, Marlinda.","replyTime":"2026-03-27T14:27:00","review":"Mike was very helpful and nice. Quick and easy process.","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"Marlinda B."},{"reviewId":"301fdd9d-9c2c-4c63-a6db-b3a56f56855b","range":0,"rating":5,"reply":"We are ecstatic to hear Mike provided great service and answered all your questions, Larrisa!","replyTime":"2026-03-24T12:32:00","review":"Mike was really helpful and great with his service ! He answered all my questions !","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Larrisa M."},{"reviewId":"f3bc6c2a-6a20-478c-8288-35b07a1c4794","range":0,"rating":5,"reply":"Thanks for the kind words about Kyle! We're thrilled he made your storage unit experience smooth and helpful.","replyTime":"2026-03-24T12:32:00","review":"I just had a great experience with Kyle got a storage unit super easy and he was very kind and helpful.","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Blayze T."},{"reviewId":"f0bbbb1f-8f68-4326-a021-077f55997850","range":0,"rating":5,"reply":"We are delighted to hear that Kiel provided great help with your storage unit rental, Ralph!","replyTime":"2026-03-24T14:00:00","review":"Kiel was great with helping my rent a storage unit","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Ralph P."},{"reviewId":"10d74d82-c19b-4b40-b3a2-0d0fea3bdf56","range":0,"rating":5,"reply":"Your positive experience means everything, George! Thrilled that our team provided friendly, personal service and helped you quickly.","replyTime":"2026-03-24T14:01:00","review":"These guys were very friendly, personal, and informative. And assisted me asap!!","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"George S."},{"reviewId":"c60433d1-64cb-441c-a6d1-bcc07f8c28bd","range":0,"rating":5,"reply":"We genuinely admire Kyle's helpful service getting you set up! Thanks for the positive feedback, Lukai.","replyTime":"2026-03-23T15:54:00","review":"Kyle was great help today getting everything set up!","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Lukai R."},{"reviewId":"45727547-8650-46eb-942d-4cbce7c12b66","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Gwendolyn! Your pleasant experience with Extra Space Storage means everything to us.","replyTime":"2026-03-20T13:53:00","review":"Very pleasant.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"GwendolynS D."},{"reviewId":"548cdb32-edad-4e39-afef-ed491dcfa6ab","range":0,"rating":5,"reply":"We are delighted to hear that Kiel provided great help! Thank you, Olidia, for recognizing our team's dedication.","replyTime":"2026-03-18T18:08:00","review":"Kiel is a great person n a big help","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Olidia L."},{"reviewId":"1a10e74e-4cd1-4fc5-a586-66fb1e9bbaf2","range":0,"rating":5,"reply":"Thank you for the positive feedback about our Eubank location, Sara! We're thrilled our staff made the process simple, especially when booking from out of state. It's great to hear your items were secure, and you'd use our facility again. We appreciate you sharing your experience!","replyTime":"2026-03-16T15:06:00","review":"This was a great facility to store our things. Originally had booked a unit while living in a different state and the staff here at the Eubank location were incredibly helpful and made the process simple. Items were secure, and as we left them, would absolutely use this facility again. Thanks!","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Sara C."},{"reviewId":"e2fdcce0-414c-4ea2-b29f-bb6068c0c4ab","range":0,"rating":5,"reply":"Thank you, Aria, for the positive feedback! We're pleased Kyle provided professional service, and you found our facility clean and secure.","replyTime":"2026-03-15T15:09:00","review":"Had a very smooth experience renting a unit here. The facility is clean, well-lit, and feels secure. The check-in process was fast, and the Kyle was professional and helpful. Definitely recommend if you need some extra space!","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Aria B."},{"reviewId":"ba9a5041-ba2f-43c8-990d-7ebceb1e1e07","range":0,"rating":5,"reply":"Thank you for your review, Dee! We're pleased that Kiel and Mike provided understanding and helpful service. Appreciate your recommendation to family and friends!","replyTime":"2026-03-09T11:35:00","review":"Kiel and Mike we’re very understanding and very helpful, Would recommend this storage unit to family and friends","source":"Google","submissionTime":"2026-03-09T00:00:00","userName":"Dee T."},{"reviewId":"c0009ee5-4e9c-4d91-8082-681717af4c77","range":0,"rating":5,"reply":"We are overjoyed to hear Kiel and Mike provided excellent customer service. Thank you for recommending us, Estrella!","replyTime":"2026-03-09T11:37:00","review":"Kiel and mike were very understanding and helpful , very good customer service, 100% recommend.","source":"Google","submissionTime":"2026-03-09T00:00:00","userName":"Estrella L."},{"reviewId":"44a486c6-eb18-4f66-aa1d-0d04db52a539","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback, Caleb.","replyTime":"2026-01-31T11:14:00","review":"Super easy to set up, very helpful and friendly staff especially Kyle and Mike","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Caleb G."},{"reviewId":"d46d9127-9d5c-4ea9-94d0-e66297b37f5e","range":0,"rating":5,"reply":"We are glad to hear Mike provided such helpful and polite service. Your positive feedback means everything, Albert!","replyTime":"2026-03-05T13:12:00","review":"Very helpful, polite thank u Mike","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Albert"},{"reviewId":"33cd0de7-e942-49e7-b221-2f66ccbb2ac4","range":0,"rating":5,"reply":"We are glad to hear Kyle made your U-Haul and auto transport setup smooth and easy, Benjamin!","replyTime":"2026-03-02T12:05:00","review":"Kyle is super helpful and easygoing. Huge help getting my uhual and auto transport oriented in the facility for unloading","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Benjamin S."},{"reviewId":"547a3784-a95e-42dd-956e-68bfc54cd1c7","range":0,"rating":5,"reply":"Thanks for sharing your experience, Jake. We're committed to being your go-to stop for all your local storage needs! We think our team is great too!  We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (505) 294-7023?","replyTime":"2022-10-26T15:15:00","review":"Excellent storage facility!   Safe and cost effective.  Mike is a great guy to work with and will always go the extra mile to make sure moving in and out goes smoothly.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Jake K."},{"reviewId":"f2181f82-4f40-4747-9875-88dc15bb2965","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Kiel Miller! We're thrilled he found the perfect storage solution and took the time to show you the unit in person. We appreciate you recognizing Kiel's helpful service and recommending our Eubank location. Your feedback means a lot to us!","replyTime":"2026-02-27T13:33:00","review":"Kiel Miller was very helpful with getting me the best storage unit for my needs. He showed me the unit so I would know exactly how I would fit my stuff. I highly recommend seeing Kiel at the Eubank location.\nThank you Kiel!","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"B"},{"reviewId":"b345cafc-43ae-4029-a09e-b6bdcfb424fd","range":0,"rating":5,"reply":"We are pleased to hear you found our service great, fast and easy. Thank you for choosing Extra Space Storage!","replyTime":"2026-02-21T10:35:00","review":"Great service, super fast and easy","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Cree M."},{"reviewId":"f6b2f731-816b-4d4c-8a3d-2f32c056a97c","range":0,"rating":5,"reply":"We are ecstatic to hear Kiel provided such helpful service! Thanks for recognizing our team's dedication.","replyTime":"2026-02-21T10:35:00","review":"Kiel was super helpful","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Jayden M."},{"reviewId":"500ebab2-8f71-46bf-8dbd-ce4f1642e73c","range":0,"rating":5,"reply":"We are overjoyed to hear Mike provided awesome service! Thank you for sharing your positive experience with us.","replyTime":"2026-02-21T15:10:00","review":"Mike was awesome!","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Scott F."},{"reviewId":"e249dd82-c51a-4c9c-8795-af0de732f698","range":0,"rating":5,"reply":"We are overjoyed to hear about Kiel's amazing and helpful service! Thank you for this wonderful feedback, Ryan.","replyTime":"2026-02-20T12:34:00","review":"Kiel was amazing and helpful today","source":"Google","submissionTime":"2026-02-20T00:00:00","userName":"Ryan"},{"reviewId":"fd406c5d-3a8d-4f4e-9057-128b5a59e476","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Yvette. We are delighted to hear that your experience was fast, easy, and friendly!","replyTime":"2026-02-18T12:49:00","review":"Fast, easy and friendly!","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Yvette C."},{"reviewId":"929e6515-ff1e-4c97-91df-3f49c834337f","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Cassandra. Thank you for choosing Extra Space Storage.","replyTime":"2026-02-17T11:51:00","review":"Thank You Kyle","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"cassandra b."},{"reviewId":"99669941-67e7-4d14-b9c6-1dd1bef2e5d6","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Kyle at Extra Space Storage.","replyTime":"2026-02-17T16:22:00","review":"Kyle was superb","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Kelsey"},{"reviewId":"cead988f-19d6-4b7f-93dd-ed7340f36adc","range":0,"rating":5,"reply":"Your positive experience is appreciated. We're glad to hear you found our staff helpful and the property well-maintained. Thank you for sharing your feedback.","replyTime":"2026-02-17T07:30:00","review":"Very nice staff, they stayed open late for me. The property is very well maintained. I feel secure leaving my belongings there.","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"Ashlee S."},{"reviewId":"83099450-c274-40fe-95dd-01d9d5bcb4fe","range":0,"rating":5,"reply":"We're happy to hear that Kiel was very helpful. Thank you for sharing your experience with us, Andy.","replyTime":"2026-02-14T16:28:00","review":"Kiel was very helpful","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Andy C."},{"reviewId":"064c5e57-7f2a-4502-8743-782e48bd168a","range":0,"rating":5,"reply":"Your positive experience with Mike is appreciated. Thank you for sharing your experience.","replyTime":"2026-02-13T08:15:00","review":"Mike was very patient with me when I made a couple of mistakes on the website. He corrected them, got me the unit I needed, and I really appreciate his help.","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"John M."},{"reviewId":"49222cf5-c07b-4771-a192-8718363f803d","range":0,"rating":5,"reply":"Hi Miguel, we're glad John was able to help! We're committed to providing excellent customer service. Your recommendation to friends and family is the best compliment that we can receive! Stop by the office if you need anything.","replyTime":"2019-03-23T16:43:00","review":"Great Service and Fast!","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Miguel D."},{"reviewId":"d9a79620-8a50-4228-8181-5c169a50b066","range":0,"rating":5,"reply":"We deeply cherish your feedback about Mike's excellent customer service and professionalism. Thanks for choosing Extra Space Storage!","replyTime":"2026-02-10T07:36:00","review":"Walk in, Mike Was there happy to help. Excellent customer service. Very professional, helpful made for a great experience.","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Gilbert B."},{"reviewId":"333a7ae0-fe3d-481f-95ac-64cb7bb104dc","range":0,"rating":5,"reply":"Thank you for recognizing Mike's helpful and professional service. We're glad he provided excellent assistance.","replyTime":"2026-02-10T07:36:00","review":"Mike was very helpful and professional.","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"P. A."},{"reviewId":"b0d44774-92a5-44bc-a01a-6e784bdc37af","range":0,"rating":5,"reply":"Your positive experience with our online rental process is greatly appreciated. Thank you for choosing Extra Space Storage, Maddie.","replyTime":"2026-02-06T13:18:00","review":"Quick and easy online rental. Mike was very helpful.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Maddie M."},{"reviewId":"481ffc5b-1c3b-4305-84b7-7e0480164c4c","range":0,"rating":5,"reply":"We deeply cherish your feedback! So glad Kiel provided kind, straightforward service and you feel secure at our location.","replyTime":"2026-02-05T07:56:00","review":"Kiel was very kind and easy to work with. Was straight forward to understand. And location is nice and secure","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Henry G."},{"reviewId":"979d9f98-7482-4763-b545-0990c9781686","range":0,"rating":5,"reply":"Thanks for the kind words about Kiel! We're glad he provided great service and helped with the app setup.","replyTime":"2026-02-03T11:36:00","review":"Kiel was a real good helper and great customer service. Showed me step by step how to lock and secure my unit and even having the App to make it more easier to access my Unit..","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Ludgie B."},{"reviewId":"541e11db-f24d-4f61-90f5-c7f30d8729f3","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Sabrina! Mike is indeed friendly and informative. Thank you for taking the time to share your experience.","replyTime":"2026-02-02T16:20:00","review":"Mike was friendly and informative! Very helpful","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"sabrina s."},{"reviewId":"0b30cd1f-3ef7-4a42-81f0-7cd08f592133","range":0,"rating":5,"reply":"We're elated to hear that Kyle was patient and polite during your experience with us. Thank you for sharing your feedback!","replyTime":"2026-02-01T08:19:00","review":"Kyle was great to work with. He was very patient and polite","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Harvey C."},{"reviewId":"4cb42ffa-1c55-4e52-b862-0f7c6c1cc025","range":0,"rating":5,"reply":"We're pleased to hear about your great customer service experience with Kiel. Thank you for sharing your feedback!","replyTime":"2026-01-31T11:10:00","review":"Great customer service and Kiel was amazing and friendly.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"A D."},{"reviewId":"956c8c78-8013-4859-9d8f-d926a59ff0af","range":0,"rating":5,"reply":"Thanks for your positive experience with our service. We're glad to hear that our team was prompt and helpful.","replyTime":"2026-01-31T12:19:00","review":"Service was Prompt HELPFUL","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Larry M."},{"reviewId":"938b7aca-f03a-4506-a45d-fd0d6403fe0d","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-31T12:19:00","review":"Dry good and prompt, easy to deal with, and very informative.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Larry J."},{"reviewId":"2916ba0d-327f-4b1a-aafe-97e8a91e7159","range":0,"rating":5,"reply":"We are happy to hear about your smooth check-in experience! Kyle's exceptional service makes all the difference. Thanks for recommending us!","replyTime":"2026-01-31T15:28:00","review":"The check in process was easy and quick! Reserved a unit online and checked in later that day. Kyle was great- super friendly and went above and beyond on customer service. Highly recommend this place!","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Kilee K."},{"reviewId":"5ab4efde-c0ae-49ad-a498-4dd345033159","range":0,"rating":5,"reply":"Thanks for recognizing Mike's professionalism and helpful service. We appreciate your positive feedback about your experience with us.","replyTime":"2026-01-27T18:39:00","review":"Mike was very professional and helpful","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Judith B."},{"reviewId":"4344d5a9-15f7-48fd-9e86-c9cf4e7c3bb0","range":0,"rating":5,"reply":"We are delighted to hear Mike provided helpful, respectful service and took time explaining the lock system. Thank you!","replyTime":"2026-01-29T07:35:00","review":"Mike was very helpful and respectful. Took his time to show how to use the lock. I appreciated all his help. Thank you","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Ashley A."},{"reviewId":"3437cce2-9038-4827-8852-9ef1a0fe07cc","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Helena's expertise makes storage simple. We appreciate you recommending us to others.","replyTime":"2026-01-24T12:48:00","review":"Helena was very helpful, she explained everything to me that i had questions about. I would recommend this storage","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"Davontate T."},{"reviewId":"890a33fb-8f5e-4731-a3f0-9590975b8d73","range":0,"rating":5,"reply":"Thank you for recognizing Helena's exceptional service. We're glad she helped you find the perfect unit for your needs.","replyTime":"2026-01-24T12:48:00","review":"Helena was amazing she went above and beyond to help us get the right unit. Thank you","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"Isaiah M."},{"reviewId":"d79a5867-e40d-4dc4-8c6a-3551e188544d","range":0,"rating":5,"reply":"We are pleased to hear about your great experience! Mike Trujillo and our team appreciate your feedback.","replyTime":"2026-01-23T16:10:00","review":"Great and fast service, Mike Trujillo helped me out great guy !!!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Julio R."},{"reviewId":"c4212d39-96d8-4a8c-bd55-ad58c7d9166f","range":0,"rating":5,"reply":"We are pleased to hear Mike provided helpful service and our facility met your needs perfectly!","replyTime":"2026-01-23T08:04:00","review":"Super friendly staff. Mike was extremely helpful and the facility met all of our needs.","source":"Google","submissionTime":"2026-01-22T00:00:00","userName":"Alexandra M."},{"reviewId":"70d49939-66be-4545-9aa3-5f52f6d7db75","range":0,"rating":4,"reply":"Thank you for bringing this to our attention. We appreciate your feedback and will consider your concerns. We're glad to hear that you felt your belongings were safe and well-guarded during your stay with us, and that you found our initial pricing reasonable. Your feedback regarding these pricing changes is valuable to us, and we will carefully consider your experience as we review our pricing policies.","replyTime":"2026-01-21T18:31:00","review":"Stay at the storage was safe guarded well.At first the price was very reasonable but then it started going up. I went from 170 to 220 to 270 when I finally ended the contract and at the end of the contract it was supposed to go up again in a span of two years","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Roger S."},{"reviewId":"26aef8a0-e024-4b16-996a-ee47b7ad26d9","range":0,"rating":5,"reply":"We are pleased to hear you found our service helpful, Hannah. We appreciate your positive feedback.","replyTime":"2026-01-16T11:03:00","review":"Very helpful","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Hannah J."},{"reviewId":"50d0b93f-a99b-4920-9065-1b51d74d176c","range":0,"rating":5,"reply":"We deeply cherish your feedback about Mike! His knowledge and pleasant service truly represent our commitment to excellence.","replyTime":"2026-01-16T11:03:00","review":"Mike was an excellent representative of Your facility!  Highly knowledgeable, efficiently found and relayed the information I needed, and exceptionally pleasant to speak with.  100% Recommend!","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"SasserKlein"},{"reviewId":"c86697c9-97df-49cd-98e5-cc683a27a608","range":0,"rating":5,"reply":"Thank you for the positive feedback! We're delighted the signup process and staff assistance made everything easy for you. It's wonderful to hear that our web-based signup system worked smoothly for you and that our staff member was able to provide helpful support right from the start. We're particularly pleased that the app download went well and that having our staff person meet you at your locker to demonstrate the lock and ensure your satisfaction made the entire experience seamless. Your experience reflects exactly what we strive for, making the entire process as straightforward and user-friendly as possible for our customers.","replyTime":"2026-01-16T18:52:00","review":"Easy sign up via the web page. Followed instructions after completion by then showing up at the office. I got my key, the staff person helped me download the app, I got access to locker and the staff person met me there to demonstrate the lock and to ensure our satisfaction. Couldn't have been easier, really.","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"R D."},{"reviewId":"2f9a3fab-d5df-4650-a2dc-d059ed845e9b","range":0,"rating":5,"reply":"We are happy to hear Kyle provided quick, simple service and great customer experience working with you.","replyTime":"2026-01-13T13:20:00","review":"Kyle made the process quick and simple. Also great customer service. It was a pleasure working with him","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"James J."},{"reviewId":"7a2c4ad7-3e21-4735-875c-81ff2b352116","range":0,"rating":5,"reply":"Thanks for highlighting Mike's outstanding service! We're thrilled he made your account closure seamless and stress-free.","replyTime":"2026-01-13T07:44:00","review":"Mike is a can do person. Mike at Extra Storage provided truly outstanding customer service from start to finish. He is can do person. He went above and beyond to help me close my account, even waiving early termination fees and making the entire process seamless and stress-free. It’s rare to find this level of care and professionalism. Highly recommend working with Mike!","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Sadie R."},{"reviewId":"a42aef68-a8d1-43d7-ad42-03585ee53c96","range":0,"rating":5,"reply":"We are overjoyed to hear Mike and Kyle provided amazing help! Thank you for sharing your positive experience with us.","replyTime":"2026-01-10T15:13:00","review":"Mike and Kyle are amazing! They have helped me so much.","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Kellie W."},{"reviewId":"06d2c73c-81df-4530-a12d-547d15fa4164","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Mike and his partner provided excellent service and made you feel confident about storing with us.","replyTime":"2026-01-09T18:39:00","review":"Mike and his partner was a wonderfully help made me feel good about having my things at this Storage facility","source":"Google","submissionTime":"2026-01-09T00:00:00","userName":"Felipe G."},{"reviewId":"d3a4b7c4-7f77-4056-9a9b-555b28429a26","range":0,"rating":5,"reply":"We are thrilled to hear Mike provided excellent service with storage access and cleaning! Thanks for choosing us!","replyTime":"2026-01-08T15:01:00","review":"Thank You Mike For Helping Me Get Into My Storage & Thank You For Sweeping My Storage Much Appreciated! A Must Go To Storage Company! Thanks For All You Do!","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Taliaa L."},{"reviewId":"8abf813f-f5c5-448e-af62-f00d98be6a5e","range":0,"rating":5,"reply":"We are thrilled to hear Mike made your experience great! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-08T18:07:00","review":"Thanks Mike! You made it a good experience.","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Logan N."},{"reviewId":"72d85dee-d5d1-4ed2-b163-5bd3b1803f1f","range":0,"rating":5,"reply":"We are delighted to hear Mike made your process easy! Thanks for choosing Extra Space Storage twice and for your loyalty.","replyTime":"2026-01-08T18:07:00","review":"Mike was very helpful and made the whole process easy! This is my second time using Extra Space storage and will definitely use them again.","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Elvira T."},{"reviewId":"a0cee5cb-9b32-4093-a8b9-90b1cc204f10","range":0,"rating":5,"reply":"Your positive feedback about our easy setup process and Mike's helpful service means everything to us!","replyTime":"2026-01-03T12:26:00","review":"I set up a unit online, it was very easy to do. The keys and locks were ready for me the next morning, and Mike was so friendly and helpful in getting me set up—the entire process took less than 15 minutes. I love that the access hours are consistent across weekends and holidays, so I can always access my things. I also really like that you can get in the front gate with Bluetooth instead of having to remember a key or a code.\n\nI was a little apprehensive about keeping some of my things in a storage unit, given Albuquerque’s crime rates, but this location has already accounted for that and uses locks that can’t be opened by bolt cutters, so everything feels very secure. Overall, I’m very happy with my experience so far. I would definitely recommend this Extra Space location and Mike!","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Holly G."},{"reviewId":"b1bb3394-b02d-48a8-91c5-09f0f5514bd6","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! We truly appreciate you taking the time to share your experience from last year when you were relocating from Las Cruces. We're glad that despite the initial booking error with the wrong size unit and the mix-up with your deal, our manager was able to quickly step in and help accommodate and resolve the situation. We're pleased that our manager was able to work with you professionally throughout the process, from getting everything set up to helping you when you moved your things out. Thank you for recommending our facility and recognizing the kind and professional service you received!","replyTime":"2026-01-04T10:13:00","review":"I had worked with them last year when I was relocating from Las Cruces and took a deal with them for the month. I initially booked it over the phone and the lady booked the wrong size, but the manager was quick to help when realizing my U-Haul was much bigger than my rental. We got everything put in and set up, there was then (from the initial phone call) a mix up in the deal I took. I admit I was very upset and didn’t speak so softly, I called back and apologized for my behavior. The manager was great and still helped as I moved my things out. The manager of this location was professional and kind. If he’s still there I definitely recommend this location!","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Emily M."},{"reviewId":"082207b6-66c8-43ad-bbda-0e8ec20883bb","range":0,"rating":5,"reply":"Thanks for the positive feedback, Anessa! We're thrilled to hear that you find our staff helpful and have had no issues with your storage unit.","replyTime":"2025-04-28T16:39:00","review":"Always very helpful with my unit and very friendly. Mike was a huge help!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Anessa A."},{"reviewId":"053b0eff-6049-4ebb-963e-0ad5107e3963","range":0,"rating":5,"reply":"We deeply cherish your feedback! Mike and our team work hard to resolve issues and provide excellent service. Your recommendation means everything!","replyTime":"2026-01-02T13:55:00","review":"Clean facility had some minor problems at the very start but the store manager mike more then rectified every issue I had and had me taken care of and continues to impress 10 out of 10 recommed","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Kyle D."},{"reviewId":"754b7a2e-0ac6-4d0d-99f5-ddb29eec3d71","range":0,"rating":5,"reply":"We are honored to hear Mike provided great service with a positive attitude. Your feedback means everything to us.","replyTime":"2026-01-02T13:55:00","review":"Mike provided great service and with a positive attitude.","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Brandon D."},{"reviewId":"74c4c3d6-4be4-4e35-b63d-7b294ebc0209","range":0,"rating":5,"reply":"Thank you for your review! Thrilled Mike T provided great service replacing your lock on that rainy day. We appreciate your feedback!","replyTime":"2025-12-27T14:16:00","review":"Mike T was great,  made visit quick and easy getting a lock replaced after I lost key.  Came out on rainy day to help in removing existing lock. Great service overall","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"Daniel M."},{"reviewId":"138d38ca-e42a-44ca-88b6-6c3cee567d44","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Mike's helpful service and support with your storage setup.","replyTime":"2025-12-28T08:32:00","review":"Mike was a great help in getting everything setup with my new storage and answered any questions I had.","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"Emilio M."},{"reviewId":"03ef032b-5b3f-4a59-a8ee-ab8560472489","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience! Mike's dedication to going out of his way to help you get into your storage unit today, especially when your husband wasn't available to verify, truly demonstrates the level of service we strive to provide. We're so pleased that you found the process fast and easy, and that our convenient hours and holiday schedule worked perfectly for your needs. It's wonderful to know that you're also happy with the affordable pricing for the storage size you selected. Thank you for taking the time to share your positive feedback!","replyTime":"2025-12-22T13:39:00","review":"Affordable price for the size!\nMike is awesome! My husband wasn't in town to verify and he went out of his way to get me into my storage today! ?? Fast, easy, and the hours/holidays are perfect! Thank you! ??","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"Kat J."},{"reviewId":"5d74aef4-67ae-4830-9df4-345b7f5a2a8f","range":0,"rating":5,"reply":"We are ecstatic to hear Kyle provided great service and a fast process. Thanks for choosing Extra Space Storage!","replyTime":"2025-12-20T10:54:00","review":"Kyle was great. Super fast process and got em a great deal.","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Matt"},{"reviewId":"86df68ca-88b5-4075-9f0b-92c3fa8ff4bd","range":0,"rating":5,"reply":"We are grateful Mike provided such helpful service! Your positive experience means everything to us.","replyTime":"2025-12-20T14:15:00","review":"Mike was very helpful!!","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Jennifer T."},{"reviewId":"856c958c-51f4-4367-8fdb-501a894fb1bd","range":0,"rating":5,"reply":"We greatly appreciate your recommendation, Carlos! Glad our clean, secure units and friendly staff made your storage experience positive.","replyTime":"2025-12-18T12:50:00","review":"“Great storage facility! The units are clean, secure, and easy to access. Staff is friendly and helpful, and the prices are fair. No complaints — would definitely recommend","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Carlos L."},{"reviewId":"34c83b33-8b50-439a-a0c4-c0b9045db8af","range":0,"rating":5,"reply":"We are delighted to hear Mike provided quick, informative service. Thank you for recommending us, Victoria!","replyTime":"2025-12-19T08:40:00","review":"Thank you Mike for the quick and informative interaction. Recommend. Good customer service.","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Victoria G."},{"reviewId":"23db0732-e6d3-425c-8dbf-b2ce8268125a","range":0,"rating":5,"reply":"Thank you for sharing your feedback about our great service. We appreciate your business, Earl!","replyTime":"2025-12-17T15:07:00","review":"Great service","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Earl S."},{"reviewId":"a22ba8b2-a4a5-45c0-9dcf-519ed5b09a4b","range":0,"rating":5,"reply":"Thanks for the positive feedback, Adam! We're glad to hear you had a great experience with our friendly and helpful staff.","replyTime":"2025-12-15T18:26:00","review":"The staff were friendly, helpful and brought out a great environment","source":"Google","submissionTime":"2025-12-15T00:00:00","userName":"Adam G."},{"reviewId":"31d315b0-507d-4129-8a51-4f469e5baead","range":0,"rating":5,"reply":"Thank you, Lydia. Your rating means so much to us! We are glad Mike hit the mark for you. ","replyTime":"2025-12-09T07:05:00","review":"Mike Trujillo at the Juan Tabo location in Albuquerque was most helpful.  Mike is a great asset to your company.","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Lydia R."},{"reviewId":"cf7ae76c-0108-4ee2-b2b3-e021564724d0","range":0,"rating":5,"reply":"We are glad to hear about your easy experience and Mike's excellent service!","replyTime":"2025-12-04T18:31:00","review":"Easy and fast process. Very friendly,  and excellent service from Mike at the front desk.","source":"Google","submissionTime":"2025-12-04T00:00:00","userName":"David G."},{"reviewId":"704fb479-34e3-48ad-b08d-9a31029e8f2f","range":0,"rating":5,"reply":"We're overjoyed to hear about your great customer service experience with Mike at Extra Space Storage!","replyTime":"2025-12-04T07:47:00","review":"Great customer service\nMike was great on helping me get a storage!","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"idaly A."},{"reviewId":"872e871a-075a-40a1-9f57-e2dc6af12094","range":0,"rating":5,"reply":"We are overjoyed to hear Mike provided wonderful customer service and was attentive to your needs!","replyTime":"2025-12-01T12:45:00","review":"Mike provided wonderful customer service.  Very attentive to our needs.","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Frankie G."},{"reviewId":"880696ed-c762-4e64-8196-b5019ef52111","range":0,"rating":5,"reply":"Thanks for the positive feedback, Miranda! We are thrilled to hear that Mike was amazing and that the unit met your needs.","replyTime":"2025-11-22T12:51:00","review":"Mike was so amazing! He helped me in a pinch and the unit is super affordable and clean. Thank you so much for your help!!!","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Miranda J."},{"reviewId":"03509e5c-67ac-4278-8bd3-dbf7a742b62a","range":0,"rating":5,"reply":"Thanks for the great review! So glad our location was convenient for your family and Mike provided excellent service.","replyTime":"2025-11-22T15:56:00","review":"Very satisfied and convenient for our family. I'd recommend anyone to this location and Mike was very easy going. My guy needs his own location. Thank you again for your business","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Ariyana M."},{"reviewId":"f333e0c0-de49-4098-8697-5a94593a32e1","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Kyle Miller's attentive and kind service!","replyTime":"2025-11-20T12:39:00","review":"Kyle Miller was very attentive and very kind","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"Geneva M."},{"reviewId":"b09470c5-8bfa-4a5f-9d61-94c2c5a94c0d","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for sharing your experience with Mike at Extra Space Storage.","replyTime":"2025-11-17T17:30:00","review":"Mike was an amazing","source":"Google","submissionTime":"2025-11-17T00:00:00","userName":"Brian R."},{"reviewId":"8daa8768-0356-4afa-ab73-bca87f4a5de5","range":0,"rating":5,"reply":"Thank you for sharing your kind words about Mike and Kyle! We're thrilled they provided such helpful, polite service.","replyTime":"2025-11-15T10:37:00","review":"I'm so impressed with the gentleman who work here. Mike and Kyle are the best. They're always so helpful and polite. I would definitely rent from this place again","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"Tracy V."},{"reviewId":"1f4fe8a0-ad74-4879-a7f3-be58d8eae1ac","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Mike! We're delighted he provided excellent service during your visit.","replyTime":"2025-11-14T13:54:00","review":"mike was nice","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"Luisa B."},{"reviewId":"386f5368-449e-432b-8dd9-e8977c63eb34","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you found our facility super nice! Thank you for choosing Extra Space Storage.","replyTime":"2025-11-12T14:01:00","review":"Super nice facility","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Pete M."},{"reviewId":"14629f94-b46a-4d5a-b4e5-b7e90454843a","range":0,"rating":5,"reply":"We are grateful for your feedback! Mike's helpfulness makes a real difference for our customers.","replyTime":"2025-11-10T18:30:00","review":"Mike was super helpful!","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"Daniel H."},{"reviewId":"cbba1c64-0215-4859-970b-ad9384149724","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Mike was able to assist you and that you found the storage unit reasonable. It's wonderful to know that Mike, our store manager, took the time to understand your needs and helped you find the right storage unit for your situation. We truly appreciate you taking the time to share your positive experience and for recommending us to others who may need storage solutions. Your feedback means a lot to us and we're pleased that we could meet your storage needs at a reasonable price.","replyTime":"2025-11-06T15:01:00","review":"They got us in the right storage unit and we very reasonably and Thank you to Mike the store manager he understood and helped us out a lot.Thank you if you need a storage unit the are the place to go  highly recommend them.","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Latisha A."},{"reviewId":"0aff75ab-0238-4acd-af39-23e3d857fe3d","range":0,"rating":5,"reply":"We are overjoyed to hear Mike provided excellent service! Thanks for choosing Extra Space Storage.","replyTime":"2025-11-05T12:34:00","review":"Thanks Mike!","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"Trevor G."},{"reviewId":"c4798d73-5637-4a7c-bc71-d9cedb78c083","range":0,"rating":5,"reply":"Thank you for your review! Mike's helpful and knowledgeable service made your experience great. We appreciate your 5-star feedback!","replyTime":"2025-11-04T07:54:00","review":"Mike was super helpful and straight forward letting me and getting me ready with everything I need to know. Super knowledgeable nice and informative when asked a question. 5 stars experience.","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"Noah21"},{"reviewId":"0ebe9a6d-8983-4641-81d4-d19059e0cc9b","range":0,"rating":5,"reply":"We are glad to hear Mike provided great service and you found our facility clean and professional!","replyTime":"2025-11-06T09:12:00","review":"Wonderful! Mike was great and the facility was clean and professional!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Erin D."},{"reviewId":"fdb3f441-eeb8-47c7-ad72-d0ddfb7ea103","range":0,"rating":5,"reply":"We are grateful for highlighting Mike's excellent service! Easy setup and no complications make storage stress-free.","replyTime":"2025-11-05T14:04:00","review":"Mike has the best customer service! Definitely would recommend renting here, also very easy setup. No complications. Awesome service!","source":"Google","submissionTime":"2025-10-27T00:00:00","userName":"Cyenne G."},{"reviewId":"c9de6ab1-eba1-469b-bd54-7210dc3108a0","range":0,"rating":5,"reply":"We are glad to hear Mike provided awesome, accurate, and helpful service setting up your unit!","replyTime":"2025-11-05T12:44:00","review":"Mike was awesome, accurate, helpful, and quick at getting me set up with my new unit! Much appreciated! Thank you!!!","source":"Google","submissionTime":"2025-10-25T00:00:00","userName":"Michael R."},{"reviewId":"3cc8b9a9-fb04-41aa-9f96-b72662984e87","range":0,"rating":5,"reply":"We deeply cherish your positive feedback and are thrilled to hear that Mike and Kyle provided excellent service. Thank you for recommending us!","replyTime":"2025-11-05T10:39:00","review":"Mike and Kyle are amazing at extra space. They go the mile to help. I recommend this place over all 10 percent. 5 out of 5. No complaints","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Krista L."},{"reviewId":"490fb197-2f79-4505-8667-10fce044f13c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Michael! We appreciate your recommendation and trust in Extra Space Storage.","replyTime":"2025-10-20T16:44:00","review":"Michael was very easy going and pleasant to do business with. I will recommend family and friends! Thank you","source":"Google","submissionTime":"2025-10-20T00:00:00","userName":"Deangelo C."},{"reviewId":"9f9dd27a-47a4-4088-9328-ec215fb07276","range":0,"rating":5,"reply":"Thanks for the kind words about Mike and Kyle! We're glad our team helped and you found our facility well-managed.","replyTime":"2025-10-18T11:58:00","review":"Mike & Kyle super helpful and knowledgeable. The facility is clean and very well managed.","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Mike C."},{"reviewId":"a51ebc51-edd6-40ac-9545-e4323ae3a090","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience over 4 years! Thank you for recognizing Mike and our team's care and security efforts.","replyTime":"2025-10-19T08:25:00","review":"We had a unit here for almost 4 years and we never had any issues at all!! Thank you Mike and all the staff for your care and security!!!","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Alejandro"},{"reviewId":"9b0ba060-abc6-431b-b4ea-e052580a05b8","range":0,"rating":5,"reply":"We are thrilled to hear Mike provided fantastic service and stayed late to help you. Your positive feedback means everything!","replyTime":"2025-10-17T07:37:00","review":"Mike was SUPER helpful, stayed late to make sure i got everything i needed. Fantastic service at this location,  and great features too.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Christopher C."},{"reviewId":"772ffbd8-4587-44d0-86aa-38ea830b2790","range":0,"rating":5,"reply":"We are delighted to hear you're satisfied overall with our storage services! We truly appreciate your feedback. We completely understand the frustration with the timing of weekend rentals and the inability to access your unit immediately. This is valuable information for us to improve our processes. Please contact us at (505) 294-7023 to discuss your billing concerns and see if we can find a solution regarding the extra day you were charged. We want to ensure you have the best possible experience with our company and look forward to addressing your concerns.","replyTime":"2025-10-06T11:37:00","review":"I am really satisfied overall, however the one drawback I was a little upset about was, I went online and booked and rented a 10 x 10 unit on Saturday evening and paid for it, only to find out later that I could not access my unit until Monday and the auto pay day remained on the date I rented it, so I am paying for two days that I was without access to my unit. I am highly satisfied with everything else to do with storing my belongings with this company!","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Dan H."},{"reviewId":"9699a880-11af-4604-8861-a136381a91ed","range":0,"rating":1,"reply":"We are disappointed to hear about your experience. Please feel free to reach out to us at (505) 294-7023 to discuss this further.","replyTime":"2025-10-09T11:45:00","review":"Super unprofessional","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"E G."},{"reviewId":"0f9178b8-44e7-40a2-87a9-fe9fa52aafd5","range":0,"rating":4,"reply":"We are delighted to hear you're satisfied overall with our storage services! We truly appreciate your feedback. We completely understand the frustration with the timing of weekend rentals and the inability to access your unit immediately. This is valuable information for us to improve our processes. Please contact us at (505) 294-7023 to discuss your billing concerns and see if we can find a solution regarding the extra day you were charged. We want to ensure you have the best possible experience with our company and look forward to addressing your concerns.","replyTime":"2025-10-06T11:37:00","review":"I am really satisfied overall, however the one drawback I was a little upset about was, I went online and booked and rented a 10 x 10 unit on Saturday evening and paid for it, only to find out later that I could not access my unit until Monday and the auto pay day remained on the date I rented it, so I am paying the a day even with access to my unit. I am highly satisfied with everything else to do with storing my belongings with this company!","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Dan H."},{"reviewId":"232b360b-f361-4dea-9521-22b4d8f107f1","range":0,"rating":5,"reply":"Thanks for the kind words about Mike! We're thrilled he provided such great service.","replyTime":"2025-10-06T14:04:00","review":"Mike was terrific. He was polite, professional and very helpful. Great service.","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Bret M."},{"reviewId":"d5db319b-529c-4fe4-be5d-4ffab3f8e33b","range":0,"rating":5,"reply":"We are glad to hear we helped you out! Thanks for choosing Extra Space Storage.","replyTime":"2025-10-06T15:02:00","review":"Very nice and helped me out a lot","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Steph S."},{"reviewId":"1e9b07aa-facc-4e2c-8656-45ea39e6c394","range":0,"rating":5,"reply":"We are thrilled to hear Mike Trujillo provided such helpful service finding the right storage unit for you!","replyTime":"2025-10-06T18:58:00","review":"Mike Trujillo helped us today, he took us to the unit to see it and helped us get a storage that was right for us. he was very nice and helpful.","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Enrique D."},{"reviewId":"13585e5a-5e3e-4c56-a416-8101dfc52e34","range":0,"rating":5,"reply":"Thank you for your review! So glad your setup went smoothly with us.","replyTime":"2025-10-05T09:40:00","review":"Set up was extremely smooth.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Vera L."},{"reviewId":"69c053a1-bbc9-4f84-90c0-6e50e8c98edb","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Kiel could help make your experience great with us.","replyTime":"2025-09-20T15:57:00","review":"Kiel was great, very helpful","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Greg B."},{"reviewId":"2aa8f892-194b-4eb1-b2a2-2d617f9e833c","range":0,"rating":5,"reply":"We are overjoyed to hear Mike provided super helpful information and setup assistance for your property access!","replyTime":"2025-09-17T18:33:00","review":"Mike was super helpful with information and the setup for my access to the property","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"ED1M M."},{"reviewId":"2ba23364-eee0-4b01-85d7-c835c512337a","range":0,"rating":5,"reply":"Thank you for your review. We're glad to hear about your great experience with Mike. We appreciate you taking the time to share your positive interaction regarding the refund process. It's wonderful to know that Mike was able to understand your situation quickly and efficiently resolve your concern. We strive to provide excellent customer service, and it's rewarding to hear when our team members succeed in meeting our customers' needs.","replyTime":"2025-09-15T14:10:00","review":"I had a great experience with Mike over the phone. I needed to be refunded for something and thought it would take a lot of explaining on my part, but Mike understood my situation and completely took care of me. Great customer service :)","source":"Google","submissionTime":"2025-09-15T00:00:00","userName":"Elizabeth H."},{"reviewId":"f1577937-95c7-4b65-8399-fc293c9665e3","range":0,"rating":5,"reply":"Hi Sweet! Thank you so much for the positive review. It's wonderful to know our team has been understanding and helpful. We appreciate your business. It's great you found our property clean, secure, and well-kept. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-12-19T10:38:00","review":"Mike did a great job in on-boarding me!","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Sweet M."},{"reviewId":"533de74d-b41a-440e-8df8-f4a948c2f0ae","range":0,"rating":5,"reply":"Thank you for sharing! So glad Mike was helpful and understanding with your storage needs.","replyTime":"2025-09-12T07:42:00","review":"Mike was super helpful and understanding.","source":"Google","submissionTime":"2025-09-11T00:00:00","userName":"Audrey S."},{"reviewId":"29e2c6f4-6aa5-45b3-a84c-1f1738f32b30","range":0,"rating":5,"reply":"We are grateful for your trust in our security and team! Your peace of mind matters most.","replyTime":"2025-09-07T09:22:00","review":"The best place to storage your items security cameras and monitor all over the company so I know my stuff will be safe. And very excellent customer service and support","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"Letittia E."},{"reviewId":"ba8e927c-2724-41a1-8f16-f7577d6412bf","range":0,"rating":5,"reply":"We are utterly delighted to hear that you love renting from us all the time. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-16T15:52:00","review":"Mike had Good customer service. I love to rent here all the time. The best company to get a storage from here.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Jimlita B."},{"reviewId":"7e90cdb2-ddc7-49b6-959f-bbb7400f3d67","range":0,"rating":5,"reply":"We are glad to hear that Mike was very kind and helpful. Thank you immensely for your feedback.","replyTime":"2025-09-04T17:21:00","review":"Mike was very very kind and helpful he explained and showed me everything I needed to do, you have a Great Employee.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"T M."},{"reviewId":"664a3ccb-407b-493d-8a09-110e7c85348d","range":0,"rating":5,"reply":"We are ecstatic to hear Kiel was very helpful! Thanks for sharing your positive experience with us.","replyTime":"2025-09-02T16:21:00","review":"Kiel was very helpful","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Michael D."},{"reviewId":"1b479ac5-6a07-449c-ba7e-9f2ba9e515a7","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! So glad our team made your experience great.","replyTime":"2025-09-02T16:21:00","review":"Friendly great staff.","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Jamie M."},{"reviewId":"9459fe16-4980-4efd-8a49-36765f9545f6","range":0,"rating":5,"reply":"Your positive feedback about Mike's help and smooth process means a lot to us!","replyTime":"2025-08-30T14:25:00","review":"Mike is very helpful showed me a few units and made my process so much smother.","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"jessica g."},{"reviewId":"9da1913d-c6f6-48a4-90d8-4fe40ac882d5","range":0,"rating":5,"reply":"Thank you for highlighting our great customer service! We're grateful you had a positive experience with us.","replyTime":"2025-08-30T10:01:00","review":"Great customer service","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Carl F."},{"reviewId":"9a04323e-9eca-4188-96b9-64bd315599d0","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! So glad Mike was helpful with your storage needs.","replyTime":"2025-08-28T12:56:00","review":"Mike was very helpful","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Andrea C."},{"reviewId":"be7922f9-b9fe-41e7-ae9c-da7fdc8eb0f8","range":0,"rating":5,"reply":"Thanks for the kind words about Mike! We're glad he made your experience easy and answered all your questions.","replyTime":"2025-08-28T12:56:00","review":"Mike was excellent in answering questions and made it easy.","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Katie B."},{"reviewId":"55b0500c-f833-41c0-8a56-73c5f2f75286","range":0,"rating":5,"reply":"We are glad to hear Mike provided great help with his professional and positive attitude. Thanks for the feedback!","replyTime":"2025-08-29T08:10:00","review":"BIG THANKS to Mike for always being a great help and keeping such a professional and positive attitude.","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Erin L."},{"reviewId":"5dbfdbb9-37bc-420e-bf7c-58623e4dfb88","range":0,"rating":5,"reply":"Thank you for the kind words about Mr Mike! We're glad his knowledge and helpfulness made a difference.","replyTime":"2025-08-29T08:18:00","review":"Mr Mike is very knowledgeable and helpful.","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"DeAnna S."},{"reviewId":"c6da43ea-85c5-46ce-8db0-fa54e20c46a1","range":0,"rating":5,"reply":"We deeply cherish your feedback! Thrilled we could help you secure your new unit efficiently.","replyTime":"2025-08-22T14:16:00","review":"Extra space was incredible helpful, competent and efficient in helping me secure a new unit.","source":"Google","submissionTime":"2025-08-22T00:00:00","userName":"Lauren N."},{"reviewId":"6cb08bee-e968-4bdc-9161-e886ab72bd3e","range":0,"rating":5,"reply":"Thanks for the kind words about Kyle and Mike! We're thrilled they provided such helpful service.","replyTime":"2025-08-21T12:01:00","review":"Kyle and Mike are very helpful","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"kurt w."},{"reviewId":"2303a779-c575-4d13-ae66-280dbd451cf6","range":0,"rating":5,"reply":"We are grateful for your kind words about our customer service! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-21T17:41:00","review":"He was great!!! Good customer service ??","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"Ariel H."},{"reviewId":"492ddfbe-1be0-4ed7-ba6b-a17ca0ce762d","range":0,"rating":5,"reply":"We are overjoyed to hear Mike was super helpful with your issues! Thanks for sharing your experience!","replyTime":"2025-08-14T15:38:00","review":"Mike was super helpful with the issues I had! Thanks so much!","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Crosse"},{"reviewId":"91cbb66e-6ba1-4d96-a066-a84cd3ed8b5d","range":0,"rating":5,"reply":"Thank you for the kind words about Mike! We're delighted he provided such helpful service.","replyTime":"2025-08-14T15:38:00","review":"Mike was very helpful and great","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Makayla H."},{"reviewId":"b0e1dd7a-e847-4b25-87b5-b38136b87c85","range":0,"rating":5,"reply":"Thank you for the kind words! So glad Kiel provided fantastic service and made your experience great.","replyTime":"2025-08-13T17:26:00","review":"Fantastic service!  Kiel was super helpful and great to work with.","source":"Google","submissionTime":"2025-08-13T00:00:00","userName":"The C."},{"reviewId":"bdb5e9ea-6a44-4dbd-a008-b79dd94c6c96","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you found our service great! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-11T15:27:00","review":"Great service","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"Cj A."},{"reviewId":"66fe1e84-cb17-45a0-a484-962801fd7904","range":0,"rating":5,"reply":"Thank you for the kind words about Mike! We're thrilled he provided great customer service.","replyTime":"2025-08-11T15:30:00","review":"Great customer service, Mike is awesome!","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"Dagoberto M."},{"reviewId":"7fb3ac25-8e54-4285-8d5a-a2f418631c86","range":0,"rating":5,"reply":"We are grateful for your kind words about our professional and friendly staff!","replyTime":"2025-08-09T12:36:00","review":"Staff is very professional and friendly.","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Mike M."},{"reviewId":"423f7f5a-306a-479a-8939-475f7a1dba5a","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thanks for recognizing our clean facilities and professional team.","replyTime":"2025-08-10T08:56:00","review":"The office and the grounds are always clean. The employees are always professional and kind. Can't go wrong with extra space storage","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"angelo t."},{"reviewId":"b972a443-80ad-4e15-8969-22921c79f3c8","range":0,"rating":5,"reply":"We think Joshua is great too! Thanks for the positive review, Karlin. We're glad he is always there to go the extra mile, knows your unit number, and always provides excellent customer service. Please stop by the office or give us a call at 888-STORAGE.","replyTime":"2022-07-07T13:13:00","review":"Mike is the best !!! He always goes out of hus way to make a great experience!!","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Karlin M."},{"reviewId":"0451e79a-0fc8-4c9f-881d-1d292963dc7e","range":0,"rating":5,"reply":"Thank you for the kind words, Yvonne E. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2021-04-11T15:14:00","review":"Mike was a big help in assisting me making sure that my payment went through for my unit with his friendly service in the Albuquerque Eubank area. Thanks Mike!","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Yvonne E."},{"reviewId":"aedcea32-da3c-433b-b658-667610a7d3ae","range":0,"rating":5,"reply":"We sincerely value your kind words about our team's compassionate service. Your positive experience means everything to us.","replyTime":"2025-08-08T08:14:00","review":"He was understanding compassionate, and willing to he gave me a great feeling about this company.","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Aaron K."},{"reviewId":"68010b4c-deeb-485f-8508-85a33b1e233b","range":0,"rating":5,"reply":"We are delighted to hear Mike provided friendly, helpful service! Thanks for recognizing great customer service.","replyTime":"2025-08-06T15:08:00","review":"Mike ::    Friendly , helpful,  great costumer service","source":"Google","submissionTime":"2025-08-06T00:00:00","userName":"Hector S."},{"reviewId":"882ac973-6284-4278-8d26-829e4ccca5b9","range":0,"rating":5,"reply":"Your positive experience means everything! So glad Kiel could help with whatever you needed.","replyTime":"2025-08-05T14:03:00","review":"Kiel was amazing and help assist with whatever I needed!","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Eleese B."},{"reviewId":"d0e5177d-2a68-4e4e-88f3-e962207b3b8e","range":0,"rating":5,"reply":"We are thrilled to hear you found our reservation process easy and our service accommodating and friendly!","replyTime":"2025-08-04T12:54:00","review":"Very easy to reserve and access a unit. Accommodating and friendly service","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Jessica F."},{"reviewId":"04cf7c3b-d71c-4239-8bff-13a8b3a937ed","range":0,"rating":5,"reply":"We deeply cherish your feedback! So glad Kiel Miller provided great service and explained everything clearly for your storage needs.","replyTime":"2025-08-04T15:01:00","review":"Good workers Kiel Miller did a great job and getting my the storage I needed explained exactly everything I needed..","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Michael L."},{"reviewId":"40fba81b-50f9-44bb-b743-517d8c821491","range":0,"rating":5,"reply":"We sincerely value your kind words about our helpful team and clean facility. Thanks for choosing Extra Space Storage!","replyTime":"2025-08-02T16:31:00","review":"Awesome people, always helpful, very polite, clean, well lit, always awesome","source":"Google","submissionTime":"2025-08-02T00:00:00","userName":"Angelina N."},{"reviewId":"693a29a7-d1fd-4d6b-94fd-da3766fa21c6","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Mike at Extra Space Storage. Thank you for your kind words, Irene!","replyTime":"2025-07-31T10:24:00","review":"Very Good Job Mike!! Thank you","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"Irene V."},{"reviewId":"2e967c2c-7281-44ab-b49f-44ed7c3c4d83","range":0,"rating":5,"reply":"Thank you immensely for the feedback! We're thrilled our check-in process was smooth and easy for you.","replyTime":"2025-07-23T16:00:00","review":"Easy check in","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Joshua J."},{"reviewId":"ce5d2e95-2f4f-4a4f-923d-b7c1f3723db7","range":0,"rating":5,"reply":"We are delighted to hear Mike made your experience a breeze with his communication and efficiency!","replyTime":"2025-07-21T15:41:00","review":"Mike was incredibly communicative, efficient, and made the overall experience a breeze!","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Jimmy C."},{"reviewId":"a52b5c83-57a1-4c84-b240-e84fc5b34753","range":0,"rating":5,"reply":"We are delighted to hear about your great service experience with Extra Space Storage!","replyTime":"2025-07-21T15:23:00","review":"Great service","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Don H."},{"reviewId":"ec737798-5fec-4a1c-b173-c2c35d7bbfbf","range":0,"rating":5,"reply":"We are elated to hear about Mike's compassionate help during your friend's difficult time. It's heartening to know that our team was able to find a solution that worked for all parties involved. We strive to provide excellent each situation with care and understanding, and we're glad this was your experience. Thank you for recognizing our team's professionalism and for taking the time to share your positive feedback. We truly appreciate your recommendation and look forward to serving you again if the need arises in the future.","replyTime":"2025-07-22T08:22:00","review":"My dear friend has a storage here. Unfortunately she has fallen on some really hard times and is unable to pay the full amount due right now to receive her belongings. We called and left a msg for the manager. Returning our call was Mike, the manager who was extremely helpful,, patient, compassionate and actually did help us. I im part agreed to pay a percentage of the total amount that was approved by higher management, and agreed upon all parties to resolve this issue. I cannot how much appreciation I have for this wonderful establishment for all thier help and professionalism in handling this issue! I highly recommend this company with its amazing staff to anyone! I will defiantly be using them if ever needed again in the future! Thank you Mike for your kindness for it goes a long way!","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"tina w."},{"reviewId":"57900eed-343f-4fcc-9489-c351c4caa6bb","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thanks for choosing us for your last-minute move.","replyTime":"2025-07-17T15:20:00","review":"Great place to have as a storage place was moving out last minute very fast service","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Ju J."},{"reviewId":"e844d643-41f5-4c83-8d73-3393c5fa35dd","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our administrative staff! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-13T16:12:00","review":"The administrative staff was very welcoming, friendly and had the answer to all of our questions and made it very easy to rent a storage. they explained all of the security parameter’s which made us comfortable, leaving our stuff here. Thank you for getting us set up so quick!","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Christal B."},{"reviewId":"8b6b8f1f-7db8-49f0-aed1-2a3681444058","range":0,"rating":5,"reply":"We're thrilled to hear you had an excellent experience at Extra Space Storage! Thank you for your recommendation.","replyTime":"2025-07-03T13:24:00","review":"Excellent service! Fast and friendly. Would recommend!","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Erica Z."},{"reviewId":"e7cffd6f-3575-47a3-a539-f40c941dbf05","range":0,"rating":5,"reply":"We are delighted to hear everything was easy and pleasant! Thanks for recognizing our great customer service.","replyTime":"2025-07-03T17:17:00","review":"Everything was so easy and pleasant. Customer service is great","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Christina C."},{"reviewId":"8c589bb6-cc41-4ee8-b688-f3a62ca4c683","range":0,"rating":5,"reply":"We are delighted to hear that Mike provided such helpful service. Thank you for recommending our facility and team member.","replyTime":"2025-05-21T16:07:00","review":"Mike was very helpful and friendly in helping set me up my unit. I definitely recommend him and the facility.","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Stephen L."},{"reviewId":"1df510dc-f382-489c-a94e-1325a6ac652c","range":0,"rating":5,"reply":"We are delighted to hear Mike provided such helpful service! We appreciate you recognizing his efforts.","replyTime":"2025-06-26T11:54:00","review":"Mike was very nice and helpful.  I appreciate his help.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Shemar M."},{"reviewId":"2ea3a1c6-fec6-4db6-b424-58fc0d0af36a","range":0,"rating":5,"reply":"We are delighted to hear about your great service experience with Extra Space Storage, James!","replyTime":"2025-06-26T15:15:00","review":"Great service","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"James T."},{"reviewId":"8624d0b7-6b30-455e-8d37-0af080d94ef4","range":0,"rating":5,"reply":"We are delighted to hear Mike did a wonderful job for you! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-19T09:34:00","review":"Mike did wonderful job for me!!","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Tom"},{"reviewId":"adca6aa2-999a-4d09-9874-5313b4c9d4c9","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with Mike! Thank you for the shout-out and for choosing Extra Space Storage.","replyTime":"2025-06-19T09:49:00","review":"So I will give a shout out to Mike from Extra space off Eubank ! Amazing guy for helping me  and he found options for me as well as working with me. Thank you again Mike ??","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Misse L."},{"reviewId":"1896e7e8-f753-487b-9c72-b34fa1938691","range":0,"rating":5,"reply":"We are delighted to hear Kyle provided excellent customer service! Thanks for recognizing his helpful approach.","replyTime":"2025-06-17T13:22:00","review":"Kyle Was Very Helpful Today! Good Customer Service !!! Sorry if I spelled his name wrong !!","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Veronica V."},{"reviewId":"bcbf4780-a06a-49c4-ac50-09d0019c640d","range":0,"rating":5,"reply":"We are delighted to hear that Mike provided such helpful and kind service! Thanks for sharing your positive experience.","replyTime":"2025-06-14T12:08:00","review":"Mike was very helpful and kind.","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Marcos M."},{"reviewId":"d3267cbe-0bc3-4228-a98f-e53718d6ceaf","range":0,"rating":5,"reply":"We are delighted to hear Mike made your storage rental easy with amazing customer service! Thanks for recognizing his excellent work.","replyTime":"2025-06-14T15:57:00","review":"Mike was AMAZING!!!!!! He made the usual stressful ordeal of renting a storage very easy and had excellent customer service. He went above and beyond the call of duty.","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Jessica B."},{"reviewId":"8ec7768e-8535-4d3c-9fc2-0d9610466793","range":0,"rating":5,"reply":"We are delighted to hear we bent over backward to make it work! Thanks for the awesome feedback.","replyTime":"2025-06-13T08:00:00","review":"Bent over backward to make it work for me! Awesome","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"D W."},{"reviewId":"295cb501-1910-47bc-9843-67c6575096f4","range":0,"rating":5,"reply":"We are delighted to hear about Kiel's helpful service! Thanks for recommending us and for choosing Extra Space Storage.","replyTime":"2025-06-11T09:31:00","review":"Kiel and his associate was super helpful. Found me a storage unit I wanted at another facility and got everything electronically transferred and squared away quickly. Highly recommend them!!","source":"Google","submissionTime":"2025-06-11T00:00:00","userName":"Austynn D."},{"reviewId":"1d9a3528-071e-413e-a3b1-12448415f721","range":0,"rating":5,"reply":"We are delighted to hear Mike and Kyle provided helpful and efficient service. Their dedication to customer satisfaction makes us proud.","replyTime":"2025-06-09T15:02:00","review":"Mike and Kyle were very helpful and efficient","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Ra M."},{"reviewId":"eebfad22-6d23-4dca-b686-51512e03e2c7","range":0,"rating":1,"reply":"We sincerely apologize for your experience and the inconvenience you faced. We understand your frustration regarding the unit access and business hours. Please contact us directly at (505) 294-7023 so we can discuss your concerns in detail and address the issues you encountered. We value your feedback as it helps us improve our service and ensure better experiences for all our customers. We appreciate your past business with our other locations and would like the opportunity to make things right at this location as well.","replyTime":"2025-06-06T14:24:00","review":"Bad customer service won a storage unit and was not given enough time to clear out unit. They were closed before regular business hours and they claimed they didn't. Showed up at 4:21pm June 5th 2025 did not answer my call and door was locked. Tried to see if i could get a extra day since I wasnt alloted the full time offered and rudely was denied. Bought storages from them before with no issues just not at this location.","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"arturo r."},{"reviewId":"9177aaf4-9945-4293-82d3-4751114219e7","range":0,"rating":5,"reply":"We are delighted to hear about your smooth experience and excellent service from Mike. Thank you for the recommendation!","replyTime":"2025-06-03T12:37:00","review":"Signed up online, came in and the process was easy and smooth. Great customer service from Mike. Would highly recommend!","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"JR R."},{"reviewId":"cb70fdd5-0fc9-4f40-9400-9fc6d4d79e6b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Monica! Don't hesitate to reach out if you need anything!","replyTime":"2025-05-30T09:36:00","review":"??","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Monica M."},{"reviewId":"db472f69-1281-4e95-a682-c5ad5f678695","range":0,"rating":5,"reply":"We are delighted to hear Kiel provided excellent service. Thank you for the recommendation!","replyTime":"2025-06-02T14:37:00","review":"Kiel was very helpful and great to work with. Definitely recommend!","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Kennedy M."},{"reviewId":"c4b5e20a-2568-481d-a847-919b87fa8f90","range":0,"rating":5,"reply":"We are delighted to hear about our amazing staff! Your feedback means a lot to our team at Extra Space Storage.","replyTime":"2025-05-23T10:32:00","review":"Amazing staff!","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Joseph N."},{"reviewId":"2882ba45-cfcc-4cc3-9c26-608da51f285d","range":0,"rating":5,"reply":"Thank you for your review! Kiel is delighted to hear your positive feedback.","replyTime":"2025-05-17T16:40:00","review":"Kiel was great very fast knows what he is doing great prices here. A++","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Raquel R."},{"reviewId":"4ffde5b2-bbc8-4d05-9d6f-9dd93c2c044e","range":0,"rating":5,"reply":"Thank you for your review. We are glad Mike could help make your experience smooth.","replyTime":"2025-05-17T16:33:00","review":"Mike helped us out. He was kind and made everything a smooth process","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Jourden W."},{"reviewId":"40e9e6b2-a2c0-4190-91a0-41659fdd6ec9","range":0,"rating":5,"reply":"Your positive experience with our team is greatly appreciated. Thank you for sharing your feedback with us, Luis Soto.","replyTime":"2025-05-16T17:24:00","review":"Great people! Mike did a great job helping me out!","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"LUIS S."},{"reviewId":"bd24aacd-9377-43d9-9fff-676f0dfad1d7","range":0,"rating":5,"reply":"Hi Leah, thank you for your review. We're glad our team was nice and made your first time using a storage unit feel easy and quick! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  \n","replyTime":"2024-05-07T11:19:00","review":"Mike was wonderful and walked me through the whole process! This is my second year using this storage space and i would definitely recommend for college students with cars!","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Leah R."},{"reviewId":"c3a77967-f208-47d6-bab9-10f90837c5e2","range":0,"rating":5,"reply":"Thank you for your review. We are glad to hear about your positive experience with our service.","replyTime":"2025-05-15T09:34:00","review":"service was great, quick, reassuring, and informative. In and out in less than 10 mins, amd access to unit was done aswell. Recommend this will be my second time using this place.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Patrick V."},{"reviewId":"c7569058-214a-4eda-a70a-c6545cdb2542","range":0,"rating":5,"reply":"We're grateful for your positive feedback on our smooth setup process and customer service. Thank you for choosing Extra Space Storage, rabbitsaurus!","replyTime":"2025-05-15T10:17:00","review":"Smooth experience getting set up online/over the phone. Found an affordable unit, good customer service.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"rabbitsaurus (."},{"reviewId":"ef5659b9-78bc-47a4-82a6-ac6db09d260e","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Mike at our Extra Space Storage location. Thank you for sharing your feedback with us!","replyTime":"2025-05-15T13:55:00","review":"Mike is a very kind employee. He did a great job working efficiently and getting us set up quickly.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Rylie S."},{"reviewId":"847e5c0d-b67a-4ec8-918a-fbf23736e515","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Rob! It's fantastic to hear that Kyle was able to assist you promptly and resolve the issue with the unit. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-15T07:29:00","review":"Initial unit was F19 and while finishing the process of renting, It was determined that it had water damage and I could not use it. Kyle the store employee made the stressful situation right and got me another unit in minutes, very astute man. All is rocking and rolling and can put valuable possesions under lock and key!","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"Rob E."},{"reviewId":"5ea92ab7-f124-4599-bebf-f7598c8d24ce","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with us! Thank you for recommending Extra Space Storage.","replyTime":"2025-05-13T12:51:00","review":"Friendly, will work with you if you’re late. Have had a unit here since Feb of 2022. Highly recommend.","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Travis C."},{"reviewId":"c7903cac-1948-4cd2-9e33-d7f784d8c44e","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Mike provided you with great customer service and that your unit was clean and ready. Thank you for sharing your experience!","replyTime":"2025-05-12T10:33:00","review":"Mike was awesome great customer service. Unit was clean and ready!","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Harry S."},{"reviewId":"7eafeb32-cae7-4bed-b7e9-9c7de759b6b0","range":0,"rating":2,"reply":"Hi Lorrie. We are sorry to see you did not have a 5 star experience with Extra Space Storage. If you'd like to speak with us directly, call (505) 294-7023. ","replyTime":"2025-03-08T08:57:00","review":"They charge you whatever they want. I've been charged 3 different prices in less then 6 months.","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Lorrie B."},{"reviewId":"a1dfad1c-2572-4e1c-8403-9191a44647dc","range":0,"rating":5,"reply":"Thank you for your review! We deeply respect your feedback on our kind and helpful service.","replyTime":"2025-05-08T11:09:00","review":"so kind and helpful","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"katlyn !."},{"reviewId":"340a011d-2942-4777-853b-c8c2ec325854","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with us, Johnnie. Thank you for recommending Extra Space Storage!","replyTime":"2025-05-08T15:30:00","review":"Very professional very courteous took very good care of me I definitely recommend","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"johnnie d."},{"reviewId":"97b5f2ee-141c-4a48-bd2f-fce1707a6347","range":0,"rating":5,"reply":"We're honored to have assisted you, Rachel. Thank you for sharing your positive experience with us.","replyTime":"2025-05-06T10:27:00","review":"Kiel was so helpful and made sure my unit was dry and clean","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Rachel P."},{"reviewId":"dfe6d10d-e64b-466b-8e79-1ff8b632ea21","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We are honored to have provided you with professional service and clear lease terms.","replyTime":"2025-05-03T10:06:00","review":"Very professional, showed us around the units and was very clear with terms of the lease. Kyle and Mike was very nice and welcoming.","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Isaac S."},{"reviewId":"15aa173a-8cdd-498c-8a53-1ce030d17fb9","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Ernesto! Mike is grateful for your recommendation.","replyTime":"2025-05-02T11:07:00","review":"Mike was very helpful and made getting a storage easy. Would recommend him to anyone! ????","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Ernesto G."},{"reviewId":"8c4c1b96-b501-4c0d-b2fc-5cddf9951d7f","range":0,"rating":5,"reply":"We're ecstatic to hear you had a positive experience with Mike at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-05-01T17:51:00","review":"Mike was awesome got me fixed up. I highly recommend this place","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Jen S."},{"reviewId":"722781a4-77a3-4d98-9c8a-ff9c04ada397","range":0,"rating":5,"reply":"We're privileged to have served you, Michael. Thank you for your feedback.","replyTime":"2025-04-30T10:32:00","review":"Michael was great!","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Michael C."},{"reviewId":"42520abc-2645-423a-8f44-c5947955d44b","range":0,"rating":5,"reply":"We're happy to hear you found our storage facility clean and friendly. Thank you for the positive feedback!","replyTime":"2025-04-30T11:56:00","review":"Nice clean place very friendly good place to storage","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Pedro M."},{"reviewId":"1d29c200-fb85-41b7-b5b0-4a3f199d7b9d","range":0,"rating":5,"reply":"We are honored to hear that Mike and Kiel provided you with awesome service. Thank you for sharing your experience with us.","replyTime":"2025-04-30T16:00:00","review":"Mike and Kiel are like super awesome for reals","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Hailie T."},{"reviewId":"620dcbb6-efa3-4f7a-bd03-87f3f285806d","range":0,"rating":5,"reply":"We are overjoyed to hear that Mike and Kyle were very helpful and professional. Thank you for choosing Extra Space Storage!","replyTime":"2025-04-28T15:20:00","review":"Mike and Kyle are very helpful and very professional. I highly recommend them for your storage needs. Thank you!","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Michael G."},{"reviewId":"5ee77bd9-550d-424a-bad4-b8c592e63640","range":0,"rating":5,"reply":"Hi Pallaso,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.","replyTime":"2024-10-17T15:59:00","review":"Good service by the people at the front dest especially Mike and Kiel","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Pallaso E."},{"reviewId":"3f0077e8-8882-466b-9908-6faddf9da3f2","range":0,"rating":1,"reply":"We're concerned to hear about your experience. If you have any questions, feel free to reach out at (505) 294-7023. Thank you for your feedback.","replyTime":"2025-04-26T11:30:00","review":"Well I've recently been told that nobody is allowed to store food or drinks weather it's can food or sealed drinks. Also that I've spent excessive time at my unit. I didn't know there were time limits on how much time you can spend at a unit.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"dave c."},{"reviewId":"0ada403f-bbe6-4c2d-bc4c-f9d081ea61d9","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us! We greatly appreciate your kind words about our customer service.","replyTime":"2025-04-25T16:36:00","review":"Customer service is exceptional!!! Kiel is absolutely awesome. Would recommend this company to anyone!!","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Kristine C."},{"reviewId":"9201be9b-e93f-403b-9ea2-15042e97ce56","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our storage space excellent and convenient. Thank you for your feedback.","replyTime":"2025-04-24T12:33:00","review":"Excellent storage space, the hours were awesome and convenient.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"1 s."},{"reviewId":"b13efe3c-b412-44b5-920b-8eb011ae23c9","range":0,"rating":5,"reply":"We are overjoyed to hear that Mike was incredibly helpful and friendly. Thank you for taking the time to share your experience with us.","replyTime":"2025-04-24T14:16:00","review":"Mike was incredibly helpful and friendly. Great prices","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Strawberry M."},{"reviewId":"ca60a76d-1ff0-4d28-8524-e0d8a2fd45fc","range":0,"rating":5,"reply":"Your review is appreciated. We're delighted to hear that Michael was awesome and very helpful. Thank you for sharing your experience with us.","replyTime":"2025-04-24T14:16:00","review":"Michael was awesome and very helpful","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Khalid A."},{"reviewId":"5c6f9b38-ba36-4adf-b7d8-18dc8ba9f145","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear that Mike was helpful and knowledgeable. Thank you for sharing your experience with us.","replyTime":"2025-04-22T11:06:00","review":"Mike was very helpful and knowledgeable","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Elvia V."},{"reviewId":"d58f97b4-e6ad-4c6d-9f63-8f1d2b3d85b4","range":0,"rating":5,"reply":"We're privileged to have made your moving process easy and smooth, Alaundra! Thank you for sharing your positive experience with us.","replyTime":"2025-04-22T11:48:00","review":"Process was very easy from start to finish, Mike was very knowledgeable and helpful about the units and worked with me to make sure moving my stuff in was a breeze! Definitely recommend!","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Alaundra W."},{"reviewId":"75b3c1e4-103a-4ac3-8ece-e981435970a5","range":0,"rating":5,"reply":"We're thrilled to hear about your exceptional customer service experience with Mike at Extra Space Storage! Thank you immensely for sharing your feedback.","replyTime":"2025-04-21T16:18:00","review":"Exceptional customer service! Renting the storage online was super easy and Mike was there to answer any of my questions in person.  I absolutely loved the customer service!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Lex J."},{"reviewId":"4bac422d-4c3f-4e2e-bc9c-23f027a7ac7e","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Mike Trujillo. Thank you for sharing your feedback.","replyTime":"2025-04-19T16:53:00","review":"Mike Trujillo is awesome,made everything easy and great.","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Leon P."},{"reviewId":"e791695a-d819-4f2e-9a81-873ec94aba7a","range":0,"rating":5,"reply":"Thank you for your review! We appreciate your kind words and are delighted to hear about your positive experience with our service.","replyTime":"2025-04-19T11:10:00","review":"Excellent customer service I recommend them very friendly and the store very clean and a lot of space to store. Thank you","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Dalia G."},{"reviewId":"4244561d-b05a-483a-a17d-e03af33091e9","range":0,"rating":5,"reply":"Thank you, Britney. We’re glad we were able to assist you with your storage needs.","replyTime":"2020-08-23T21:34:00","review":"The best management by far! Always helpful and always take care of their customers!","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Britney G."},{"reviewId":"a1694dcc-24a0-4b48-a772-15ce7c833b9c","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience with Extra Space Storage.","replyTime":"2025-04-12T09:36:00","review":"Very professional, answered all my questions.","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"Joshua B."},{"reviewId":"392107f5-1496-4301-bef2-5e8fe26f6d11","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Extra Space Storage. Thank you for recommending us!","replyTime":"2025-04-11T11:56:00","review":"Always on point…..hand down I recommend","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Romance C."},{"reviewId":"beb99fed-ba0e-440a-a529-754922943c7b","range":0,"rating":5,"reply":"We're delighted to hear about the exceptional service you received from Mike and Kyle at our Albuquerque location. Their dedication to providing outstanding customer care is truly appreciated, and we're glad they were able to assist you effectively. Thank you for choosing Extra Space Storage for your storage needs, and we're grateful for your potential recommendation. We value your business and look forward to continuing to serve you with the same level of excellence you've experienced so far.","replyTime":"2025-04-10T15:13:00","review":"I have rented from several locations over the years here in Albuquerque but Mike and Kyle were above and beyond as far as service making it possible for me to do business with you guys I am starting off with one unit possibly will need two then we'll definitely recommend them and your location as long as they are employed because service is hard to find especially good service they did great.","source":"Google","submissionTime":"2025-04-10T00:00:00","userName":"Tom T."},{"reviewId":"c254e394-79bd-415d-bbf0-984831bf4f94","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-04-09T15:54:00","review":"Good job","source":"Google","submissionTime":"2025-04-09T00:00:00","userName":"Ashley O."},{"reviewId":"d38a8b34-56fe-4edc-845d-6cc5c1c26dc3","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear that Mike provided excellent service and accommodations for you. Thank you for sharing your experience with us.","replyTime":"2025-04-03T14:51:00","review":"Mike Trujillo is amazing. He actually made sure that all my questions were answered before leaving the office. He also tried to make the best accommodations for us. He's patient and was considerate of our needs. Thanks Mike for being an awesome guy.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Shana S."},{"reviewId":"2a046ddb-05cd-4e8e-9db6-355208913225","range":0,"rating":5,"reply":"Your review is appreciated. We are ecstatic to hear that Mike was a great help to you. Thank you for sharing your experience with us.","replyTime":"2025-04-03T15:49:00","review":"Mike was a great help thanks you","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Lil M."},{"reviewId":"02002c40-3dde-4766-bbeb-1deb14839a09","range":0,"rating":5,"reply":"We're privileged to have assisted you, John Hyatt. Thank you for the positive feedback about Mike's great help and respect!","replyTime":"2025-04-03T15:49:00","review":"Mike was great help and very respectful! Awesome ??","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"John H."},{"reviewId":"21cec5d6-aacf-48c4-b892-7bdfc15e0238","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear you had a positive experience with Mike at Extra Space Storage.","replyTime":"2025-03-27T13:22:00","review":"I enjoyed the service and the professionalism of the staff member Mike who made things fast and easy","source":"Google","submissionTime":"2025-03-27T00:00:00","userName":"Charles P."},{"reviewId":"c37ddbbf-4487-4f57-b22c-7ac4b54e124a","range":0,"rating":5,"reply":"Thank you for your review! We are glad to hear that you had a fast and pleasant experience with our team.","replyTime":"2025-03-26T11:51:00","review":"The service was so fast and the front guys were so nicely kind with me and my mom !!","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"?It's- B."},{"reviewId":"367ccf82-031f-4214-9053-be93f703dd47","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Mike at Extra Space Storage! Thank you for recommending our location.","replyTime":"2025-03-25T09:34:00","review":"Mike is AWESOME saved my booty!!! Highly recommend this location!","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"April S."},{"reviewId":"e12689a3-4aec-4d31-b789-1da013f53df6","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Mike. We are grateful for your kind words.","replyTime":"2025-03-25T16:13:00","review":"Mike was a great help. He was very professional and I really appreciate his customer service","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Joshua d."},{"reviewId":"156d8fe2-f9fd-4dd9-9005-369b8559ad46","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Mike! We're thrilled to hear that you had a great experience with his service, communication, and work ethic. Our team members strive to provide excellent customer service, and it's wonderful to know that Mike exemplified these qualities during your interaction with him.","replyTime":"2025-03-23T10:55:00","review":"Mike is an excellent rep! Great service, communication and has a great work ethic.","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Reuben T."},{"reviewId":"ffa98b79-c65b-46b8-944e-4780670a09fe","range":0,"rating":5,"reply":"We're glad to hear you had an excellent experience and received great help at Extra Space Storage. Thank you for sharing your experience.","replyTime":"2025-03-21T13:03:00","review":"Excellent service and great help","source":"Google","submissionTime":"2025-03-21T00:00:00","userName":"Olivia N."},{"reviewId":"7c83e2cf-a77b-4884-953f-b6daa90aada4","range":0,"rating":5,"reply":"Thanks for the positive feedback, Blue Boy! We're excited to hear that you found our staff helpful and the process easy.","replyTime":"2025-03-19T09:37:00","review":"Easy to get and helpful staff","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Blue B."},{"reviewId":"cab8823a-6cb4-4002-a634-78386300ced1","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with Mike and our storage facility. Thank you for your feedback!","replyTime":"2025-03-17T14:22:00","review":"mike was awesome! quick check in and reasonable prices! great security! thanks!!","source":"Google","submissionTime":"2025-03-17T00:00:00","userName":"Queen S."},{"reviewId":"6a23ef1a-ff8f-4e01-a50d-194ef9946603","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Tanya! We're thrilled to hear that Mike provided excellent customer service. ","replyTime":"2025-03-11T15:21:00","review":"Mike was very helpful and had awesome customer service. ????","source":"Google","submissionTime":"2025-03-11T00:00:00","userName":"Tanya Q."},{"reviewId":"bf9c833f-ba91-4daa-bc49-d2cebe048c71","range":0,"rating":5,"reply":"We are glad to hear about your exceptional experience at Extra Space Storage. Thank you immensely for sharing your positive feedback!","replyTime":"2025-03-11T16:46:00","review":"My experience at Extra space storge was exceptional ,,Mike Trujillo who helped us with everything was knowledgeable and friendly. Greatplace.","source":"Google","submissionTime":"2025-03-11T00:00:00","userName":"Sara T."},{"reviewId":"3a51aeb9-6885-45dd-bd11-6ab235bec20a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're excited to hear that you had a great experience with Extra Space Storage.","replyTime":"2025-03-10T16:55:00","review":"Great service","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Guy T."},{"reviewId":"18109801-8b64-4b31-ac0f-bdb566d7c3de","range":0,"rating":5,"reply":"Your positive experience with Mike Trujillo is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2025-03-07T16:58:00","review":"Mike Trujillo was very helpful and extremely professional. Thank you Mike!","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Sarah C."},{"reviewId":"66bac027-b246-44f0-98e3-cc0d66fbfa0f","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Vince. We greatly appreciate your kind words about Mike's assistance.","replyTime":"2025-03-04T08:43:00","review":"Mike was very helpful and informative","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Vince C."},{"reviewId":"77cd818c-df1c-409b-9194-f4106943e1cc","range":0,"rating":5,"reply":"We are utterly delighted to hear that Mike was able to help you efficiently. Thank you for taking the time to share your experience with us.","replyTime":"2025-03-03T14:00:00","review":"Mike helped me get setup with a storage unit efficiently.","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Shane M."},{"reviewId":"cbf14ad5-e7b3-4149-b520-08e5203a25c5","range":0,"rating":5,"reply":"Thank you for reaching out. Mike is truly a valuable member of our team.","replyTime":"2025-02-28T15:11:00","review":"Mike is the goat I love extra storage he was quite helpful in getting me the space I needed","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"David B."},{"reviewId":"2a720bb4-e5b7-4947-bd14-eab7631a9b22","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Extra Space Storage. We are delighted to hear that our staff was friendly, helpful, and informative.","replyTime":"2025-02-27T10:54:00","review":"Staff was friendly helpful and informative always a good experience with extra space storage","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"Jose R."},{"reviewId":"50a417ba-56ec-41c3-af2f-291060789100","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with Mike Trujillo at Extra Space Storage. Thank you for your wonderful feedback.","replyTime":"2025-02-24T15:09:00","review":"Mike Trujillo helped me get all set very nice place very wonderful people","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"3CLOVERS O."},{"reviewId":"7121a205-38b6-405d-8dd0-eb36077d9262","range":0,"rating":5,"reply":"Thank you for your kind words about our exceptional storage facility and staff. We appreciate your feedback.","replyTime":"2025-02-18T13:20:00","review":"This storage facility is exceptional, boasting a prime location, secure environment, immaculate premises, and a team of staff who deliver unparalleled customer service, surpassing expectations at every turn. Thank you.","source":"Google","submissionTime":"2025-02-18T00:00:00","userName":"Tiffany G."},{"reviewId":"a5e14d28-7847-4429-b77d-d10b424ec581","range":0,"rating":5,"reply":"We are thrilled to hear about your exceptional experience at Extra Space Storage. Thank you for your wonderful feedback. We're delighted that you found our facility to be a shining star of excellence, and we appreciate your kind words about our prime location, secure environment, and immaculate premises. Our team is passionate about delivering exceptional customer service, and it's gratifying to know that their efforts have made such a positive impact on your experience. We strive to set a high standard in the self-storage industry, and your review encourages us to continue doing so. Thank you again for choosing Extra Space Storage.","replyTime":"2025-02-18T14:26:00","review":"This remarkable storage facility is a shining star of excellence, boasting a prime location, secure environment, immaculate premises, and a team of staff who are passionate about delivering exceptional customer service, constantly seeking new ways to surprise and delight, and setting a new standard for others to aspire to. Thank you.","source":"Google","submissionTime":"2025-02-18T00:00:00","userName":"Tiffany G."},{"reviewId":"504f3e03-5f44-4d84-8a24-9b3a69f9b44e","range":0,"rating":5,"reply":"We're ecstatic to hear that you found our staff very friendly and helpful. Thank you for sharing your experience with us!","replyTime":"2025-02-17T11:04:00","review":"Very friendly and helpful, answered every question I had.","source":"Google","submissionTime":"2025-02-17T00:00:00","userName":"Daniel N."},{"reviewId":"11a86eec-eb78-42b4-8921-5036ec6bf45b","range":0,"rating":5,"reply":"We're delighted to hear that Mike provided excellent service and made the process easy for you. Thank you for sharing your experience with us!","replyTime":"2025-02-14T13:56:00","review":"Mike, was great, I struggled finishing the paperwork on line, he did it in less the 5 min, awesome atmosphere, all the info we need .","source":"Google","submissionTime":"2025-02-14T00:00:00","userName":"Moises T."},{"reviewId":"864b0483-d325-4670-a28e-5cbc27894183","range":0,"rating":5,"reply":"We're delighted to hear about the wonderful service you received from Jenifer at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-02-07T13:00:00","review":"Wonderful service from Jenifer.. totally recommend it!","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Sylvia S."},{"reviewId":"247bd631-3d77-4651-a019-1220ba420fd8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback with us.","replyTime":"2025-02-06T14:02:00","review":"Very patient with me at the office. Helped me with my child and getting me a storage unit.","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Lauren P."},{"reviewId":"43474d13-394f-4d03-b484-8b0998758056","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback. We are privileged to have provided you with an awesome experience at Extra Space Storage.","replyTime":"2025-02-04T11:54:00","review":"Awesome Sauce","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"SYRACUSE M."},{"reviewId":"3d17cbcf-31ed-4b55-a936-646fa0338023","range":0,"rating":1,"reply":"Please contact us at (505) 294-7023 to discuss your concerns further.","replyTime":"2025-02-02T14:33:00","review":"Don't do it! I had to move out of my apartment in a rush and I chose this place site unseen. Paid online. Now I deeply regret it. They are not helpful and their office hours are worse than bankers' hours. The storage hours are supposed to be 6 a.m. to 10 p.m. I haven't had access to my unit for three days. Supposedly, there was a fire which did not affect my unit. I have an appointment with TSA on Monday at 9:15 a.m. and there are documents in my unit that I need to present to them. This places office doesn't open until 9:30. I really am at a loss here. DONT DO IT.","source":"Google","submissionTime":"2025-02-02T00:00:00","userName":"Eric P."},{"reviewId":"c6e2c88b-8606-4f87-851f-47cb3aa663d9","range":0,"rating":5,"reply":"Thank you for your kind words, Elizabeth C. We deeply cherish your feedback.","replyTime":"2025-02-01T11:50:00","review":"Mike, the manager of this facility was arlttentive and helpful. Explained the importanant details and got me all set up! Awesome work ethic.. customer focus on point! THANK YOU!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Elizabeth C."},{"reviewId":"09cf7bc1-de6d-48f9-9c15-5174be585af0","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with our services. Thank you for taking the time to share your feedback!","replyTime":"2025-02-01T12:12:00","review":"They were super accommodating when needing to move facilities. Quick and easy process. Thank you!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Ashley S."},{"reviewId":"16d35b20-4c54-498d-b8bc-7be2956dc3bf","range":0,"rating":5,"reply":"Thank you for your positive feedback. We appreciate your kind words about our customer service.","replyTime":"2025-02-01T15:06:00","review":"Great customer service. Both gentleman were very friendly even after working with difficult costumers today.","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Myriah H."},{"reviewId":"4418d01e-98aa-4aec-a7df-e03696f75de3","range":0,"rating":5,"reply":"We're thrilled to hear you had a wonderful experience at Extra Space Storage. Thank you immensely for your feedback.","replyTime":"2025-01-24T14:30:00","review":"Wonderful storage for the price, Mike was very helpful","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Willie R."},{"reviewId":"f40b16bd-effc-441b-bff9-29641dbef805","range":0,"rating":3,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Didn't feel very welcomed by the manager. The security there was also quite unwelcoming plus he made me have second thoughts about renting here when he told me that there are many problems here. I hope he didn't mean that and it was just his way of being rude to me. Overall, the facility looks secure, well taken care of, clean, and safe for me to store. All I expect from Extra Space since this is my 3rd time within a 18 year period I rent with them. Update pending...","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"George G."},{"reviewId":"db1e8e92-dc58-446a-a83d-a1f02ea3392f","range":0,"rating":5,"reply":"Thank you for the kind words, J. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2021-11-24T14:29:00","review":"The manager Mike gave really good customer services and was really helpful. Thank you for helping and working with me on finding a unit at the last minute for a decent price. Definitely like the lock they gave me as well. Definitely appreciate the help","source":"Google","submissionTime":"2025-01-23T00:00:00","userName":"Jay H."},{"reviewId":"3ed19f6f-a906-49cc-8ebc-7f56b4ceb30f","range":0,"rating":5,"reply":"We're overjoyed to hear that Mike was really good at getting you set up! Thank you for sharing.","replyTime":"2025-01-23T13:10:00","review":"Mike was really good at getting me set up!!!!","source":"Google","submissionTime":"2025-01-23T00:00:00","userName":"Rio G."},{"reviewId":"3ce393d3-bc7e-439b-acac-014249e3e4b9","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad we could help when you needed us. Thank you.","replyTime":"2025-01-22T15:53:00","review":"They really came thru when we needed them. Thank you.","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Ansaly T."},{"reviewId":"42bff65d-7e55-416c-9b3b-94e59c943b7e","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback.","replyTime":"2025-01-18T14:53:00","review":"They were awesome, started my process online can in and got everything done in 15mins! Definitely 10/10 recommend","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Magdalena W."},{"reviewId":"33f62326-1cf9-4508-accd-92093c0f9ee3","range":0,"rating":5,"reply":"We are privileged to have been of assistance. Thank you for reaching out.","replyTime":"2025-01-18T15:11:00","review":"Mike was very helpful","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Angela C."},{"reviewId":"8e105145-5792-49de-9583-c395d3ac91f6","range":0,"rating":5,"reply":"We are grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-01-13T09:24:00","review":"Very helpful staff","source":"Google","submissionTime":"2025-01-13T00:00:00","userName":"Carina D."},{"reviewId":"ff4b083c-2171-4ff4-a567-79574f4f1172","range":0,"rating":5,"reply":"We genuinely admire your kind words and are delighted to have been able to assist you promptly. Thank you for recommending us!","replyTime":"2025-01-11T15:30:00","review":"Took care of my family promptly when we needed a storage with very little notice. Great customer service, very helpful, insightful and thorough. Would recommend 100%","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Alexandria W."},{"reviewId":"c9cafdee-480f-4d25-9185-7f4e0921052b","range":0,"rating":5,"reply":"Thanks for sharing your positive experience with Kiel at Extra Space Storage. We're privileged to have such a professional staff member like him.","replyTime":"2025-01-08T07:50:00","review":"1st time in office. Your staff Kiel was as nice & professional as he could be","source":"Google","submissionTime":"2025-01-07T00:00:00","userName":"Alicia C."},{"reviewId":"1a9a0213-0e41-444e-bfae-7d61c3f40830","range":0,"rating":5,"reply":"We are privileged to hear about your positive experience with our storage facility. Thank you for sharing your feedback!","replyTime":"2025-01-03T09:43:00","review":"Cheap and didn’t take long. Employee was professional and courteous. 24 hour access is a big plus.","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"Nasir M."},{"reviewId":"4f52e5ad-9f04-430d-ad5f-c20b6646685a","range":0,"rating":5,"reply":"We're glad to hear that Mike was awesome and helpful during your rental experience. Thank you for recommending us!","replyTime":"2025-01-03T10:19:00","review":"Mike was awesome helpful and just great with us. Would recommend renting a unit from here","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"Aryin H."},{"reviewId":"6061aaa8-112a-4e8e-bc47-9b9e2d92fed3","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great customer service experience and the clean facility. Thank you for sharing your feedback with us!","replyTime":"2025-01-03T13:27:00","review":"Great customer service! Clean facility","source":"Google","submissionTime":"2025-01-03T00:00:00","userName":"nathan g."},{"reviewId":"90247a35-e8ec-4cd1-96f3-a5e0a261daa8","range":0,"rating":1,"reply":"We sincerely apologize for falling short of your expectations and for the negative experiences you've had with our facility. We take all customer concerns seriously and would like the opportunity to address your specific issues in detail. The situations you've described are concerning to us, and we want to assure you that we do not condone any form of discrimination or unfair treatment towards our customers. We strive to maintain a safe and secure environment for all, and it's distressing to hear about the incidents you've mentioned.\n\nPlease contact us directly at (505) 294-7023 so we can discuss your concerns further and work towards finding a resolution. We would like to review your account, investigate the reported thefts, and address the issues regarding access to your unit. Our goal is to provide a safe and secure storage experience for all our customers, and we want to ensure that we address any shortcomings in our service. We are committed to improving our processes and customer service based on feedback like yours.","replyTime":"2024-11-19T12:39:00","review":"Do not rent from here! They are horrible. My unit has been robbed at least 2 or 3 times now and was told too bad. One time was by the neighbors in the unit next door. They discriminate against you for being poor/homeless. Even though my bill is paid they took away my access and are refusing to let me put my stuff in my unit because I used a shopping cart to bring my stuff when I was told previously it was ok as long as I took it with me when I left. I was told the only way to get back access is to sign a termination of lease agreement. Totally sheisty business. One manager basically called me a liar and they've called the police on me twice now for just trying to utilize the space I've paid for. I asked for some water after rushing to get my stuff off the property and security just laughed at me. Doing what they can to kick me down because I'm poor and don't have a vehicle. It's sad the measures people are taking now days to keep you down.\n\nSo I got a response and was told to call to have this issue resolved. The number they gave me to call was to the person that this was with. Hw said he would have his supervisor get a hold of me. It has been a week since then and I still have not heard from anyone regarding this issue.","source":"Google","submissionTime":"2024-12-29T00:00:00","userName":"Michelle"},{"reviewId":"3aab9c54-a46b-49dd-885f-940fb4361686","range":0,"rating":5,"reply":"We're glad to hear that our new store manager Mike was nice and helpful! Thank you for sharing your experience with us.","replyTime":"2024-12-28T14:03:00","review":"New store manager Mike is nice and helpful! He assisted me right away and made the experience nice and easy.","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Marissa C."},{"reviewId":"c8044339-c263-409e-8004-66508c4d3fce","range":0,"rating":5,"reply":"Thanks for the positive feedback, Chris Fabyonic! We're delighted to hear you had a great experience at our Extra Space Storage location.","replyTime":"2024-12-24T14:30:00","review":"Great location and staff","source":"Google","submissionTime":"2024-12-24T00:00:00","userName":"Chris F."},{"reviewId":"258108dc-38b9-437c-9298-326e6e248250","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Kiel and our armed security on-site.","replyTime":"2024-12-21T09:44:00","review":"Kiel helped out quite a bit, the space has been largely helpful, they have armed security on-site which is a plus!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"FerroHawk"},{"reviewId":"b4f9433a-7cd0-400e-81d1-0ec6df3a4474","range":0,"rating":5,"reply":"We are glad to hear that Mike provided excellent service. Thank you for your review.","replyTime":"2024-12-20T10:55:00","review":"Wow! Mike the new manager was great! He was friendly, helpful, thorough and I look forward to dealing with Mike again.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Sam B."},{"reviewId":"eddf0baa-93c9-4b01-bbc4-19cbd6ce3dbd","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with our team and pricing. Thank you for sharing your feedback!","replyTime":"2024-12-16T09:21:00","review":"Super helpful team. Easy to work with and reasonably priced place. Super happy with my experience","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"natacia t."},{"reviewId":"ab856232-abd5-44d4-810e-f4c285594211","range":0,"rating":5,"reply":"We genuinely admire your positive feedback. Thank you for letting us know.","replyTime":"2024-12-16T12:00:00","review":"Very good customer service.","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"Edward V."},{"reviewId":"fa292f9d-95b9-4cca-a867-5c232caff489","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Mike! Thank you for sharing your feedback.","replyTime":"2024-12-12T15:42:00","review":"Mike was courteous professional and very helpful! Great easy experience! Thank you!","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Lupe C."},{"reviewId":"56a93bd8-3be9-471d-b90f-ff1c7fbab99e","range":0,"rating":5,"reply":"We're honored to have provided you with excellent service, Charles. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-06T09:06:00","review":"Mike was very helpful and got me squared away even was nice and gave me a discount on a lock decent place to store your thing","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Charles"},{"reviewId":"5aa3a257-999f-4679-b9cf-9464cdd34cfb","range":0,"rating":5,"reply":"We're honored to have provided you with a great storage experience, Erika. Thank you for choosing Extra Space Storage.","replyTime":"2024-11-27T12:41:00","review":"Searched for a storage unit everywhere.  We found this online and it had a great deal. I immediately applied and was notified within minutes. A call from Mike who confirmed my reservation. He set up everything! All i had to do was come in, and sign. Proces were great and theybdid honar the online costs. Units are clean, locks sturdy with 24 hour access. Property manager is very professional and friendly! Thank you.","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"Erika M."},{"reviewId":"b578a45e-0a11-4217-858b-acc21f1dc3ab","range":0,"rating":5,"reply":"Thank you for your feedback and for highlighting your positive experience with Mike. We're glad he was able to help you make the best decision for your storage needs, providing helpful information about unit options and pricing. Our team strives to offer personalized assistance, and we're pleased that Mike exemplified this commitment during your interaction.","replyTime":"2024-11-22T10:34:00","review":"I had discussed over the phone about what my best options would be with Mike and he helped me make the best decision for what I needed. He was very helpful and knowledgeable about the price ranges of the unit I was looking at.","source":"Google","submissionTime":"2024-11-22T00:00:00","userName":"Saida C."},{"reviewId":"896bacee-ae79-4ce7-8b85-857ba6ea71fb","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about Nike. Thank you for sharing your experience with us.","replyTime":"2024-11-21T16:13:00","review":"Nike was an amazing help and had a awesome work ethic and personality Go see him immediately","source":"Google","submissionTime":"2024-11-21T00:00:00","userName":"Jewlz M."},{"reviewId":"9dd857a4-555b-44a2-b444-2e44f673ec40","range":0,"rating":5,"reply":"We're delighted to hear you found our service helpful and fast! Thank you.","replyTime":"2024-11-21T16:29:00","review":"Very helpful, fast!","source":"Google","submissionTime":"2024-11-21T00:00:00","userName":"Chamonix S."},{"reviewId":"774e0574-8061-431e-80b1-4ec990fde54d","range":0,"rating":5,"reply":"We are utterly delighted to hear that you found our unit accommodating and clean! Thank you for your feedback.","replyTime":"2024-11-18T13:26:00","review":"They were very accommodating! Unit is clean!","source":"Google","submissionTime":"2024-11-18T00:00:00","userName":"Megan B."},{"reviewId":"5b2c1b6e-1dc4-4be2-afbe-ef3c99fd90c6","range":0,"rating":5,"reply":"We genuinely admire your positive feedback on our excellent customer service, price, convenience, and security! Thank you for recommending Mike T. at Eubank Blvd.","replyTime":"2024-11-18T15:14:00","review":"I've used extra space storage because of their excellent customer service,  price, convenience, and great security! Make sure and ask for Mike T. @ Eubank Blvd. I highly recommend ??","source":"Google","submissionTime":"2024-11-18T00:00:00","userName":"Heather M."},{"reviewId":"66864c50-887e-438c-940b-79eb700452aa","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us. Thank you for taking the time to share your feedback.","replyTime":"2024-11-16T11:28:00","review":"Very easy to get started. Kiel was very helpful.","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Bryant G."},{"reviewId":"61560e12-ef57-4abd-91ce-f55a6a31b463","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Kiel and Mike at Extra Space Storage. Thank you immensely for your kind words!","replyTime":"2024-11-15T16:10:00","review":"Kiel and Mike are so nice they take care of people i will not leave here I'm looking at getting a bigger or 2 more units will not go anywhere else!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Amanda P."},{"reviewId":"ee51777d-c89a-49cd-9d90-d63fb2519479","range":0,"rating":5,"reply":"We're pleased to hear that Kyle and Mike took care of you during your 8 years with us. Thank you for sharing your experience, Deana.","replyTime":"2024-11-15T16:16:00","review":"Kyle and Mike took care of me I have been here 8 years and they are the most understanding people it's wonderful here","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Deana P."},{"reviewId":"8d562138-26ec-47ea-9a9c-010ee0c60253","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are glad to hear that Mike and Kiel provided you with fast and informative service. Thank you for sharing your experience with us.","replyTime":"2024-11-08T13:53:00","review":"Mike and kiel were the best helped me fast and very informative! Would recommend to all my friends!","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Angelo C."},{"reviewId":"6e6a4eca-d113-4939-81b6-7e6a39457f56","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lynette! We're glad Kyle was able to assist you.","replyTime":"2024-11-08T15:12:00","review":"Kyle was very nice, professional, and very helpful I was very happy with his service","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Lynette G."},{"reviewId":"1dff9cfe-36af-406f-b16d-3fbe9fba0f72","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Destiny. We strive to provide friendly and helpful service to all our customers.","replyTime":"2024-05-20T15:45:00","review":"Very friendly and very helpful","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"destiny g."},{"reviewId":"96c47288-eb3f-48b8-a1e9-3487d23f2fb2","range":0,"rating":5,"reply":"Thank you so much for the positive feedback! We're thrilled to hear about your great experience with our staff, especially Arman. We're glad he was able to help you with the move-out process and that you found him professional and honest. We appreciate your recommendation and are happy that you've had good experiences with all of our staff members. Your perspective is valuable to us, and we're grateful you took the time to share it.","replyTime":"2024-10-31T15:30:00","review":"Highly recommended, all the staff here are helpful and friendly. Arman helped me get things in order to get me moved out and was very professional and honest. I’ve had nothing but good experiences with everyone of the staff that I’ve encountered from the start and Arman was great in explaining to me the whole move out process. I would highly recommend this storage facility and staff.","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Randall B."},{"reviewId":"9e8ae40b-b0fb-4c70-9737-46906cc8f234","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience with us.","replyTime":"2024-10-28T12:43:00","review":"Mike was awesome helping me out and getting me into a storage unit asap!","source":"Google","submissionTime":"2024-10-28T00:00:00","userName":"Raquel M."},{"reviewId":"ef8f264e-b811-4596-8763-f3f184f61cda","range":0,"rating":5,"reply":"We're ecstatic to hear you had a great experience at Extra Space Storage. Thank you for your feedback.","replyTime":"2024-10-26T10:33:00","review":"Great service","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Keyz L."},{"reviewId":"307e7f31-6e3e-45e0-bc75-ab8cd6cdd305","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Mike at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-10-26T13:41:00","review":"Easy to deal with, talked with Mike and helped me find a storage and price that was right for me.","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Shaun H."},{"reviewId":"2ffba3d3-d70d-4478-be2e-d6f513ef972d","range":0,"rating":5,"reply":"Thanks for the positive feedback! We sincerely value your kind words about our nice spaces and our friendly front desk staff. We're glad to hear the process was easy for you.","replyTime":"2024-10-24T11:15:00","review":"Nice spaces  BTW the guy at the front desk is really nice and Kind.\nAlso the process is really easy.","source":"Google","submissionTime":"2024-10-24T00:00:00","userName":"R.J B."},{"reviewId":"1fa0342c-5d5d-4f99-b92c-b21047a5a175","range":0,"rating":5,"reply":"We are honored to hear that you found getting a storage unit quick and easy. Thank you for sharing your experience with us!","replyTime":"2024-10-24T11:28:00","review":"Quick and easy getting a storage unit","source":"Google","submissionTime":"2024-10-24T00:00:00","userName":"Will W."},{"reviewId":"76436462-c0b4-422b-a3e3-a77280ead159","range":0,"rating":5,"reply":"We are glad to hear that Mike was very helpful and that you found the place secure. Thank you for your feedback.","replyTime":"2024-10-24T14:09:00","review":"Mike was very help.   He explained everything to me.    He helped me get a ground floor unit.   This place looks very secure","source":"Google","submissionTime":"2024-10-24T00:00:00","userName":"Arthur M."},{"reviewId":"67a2ef98-3083-48ec-b6b7-f73cf84b5338","range":0,"rating":5,"reply":"We're utterly delighted to hear that Manager Mike was able to assist you! Thank you for taking the time to share your positive experience.","replyTime":"2024-10-23T14:23:00","review":"Manager Mike is solid! Helped me sort out an issue and because of that I am staying as a customer!","source":"Google","submissionTime":"2024-10-23T00:00:00","userName":"Aaron S."},{"reviewId":"7bec4bba-5a31-49b0-a738-405dc1b6d177","range":0,"rating":2,"reply":"Thank you for bringing this to our attention. Please feel free to contact us at (505) 294-7023 to discuss your concerns further.","replyTime":"2024-10-19T08:28:00","review":"Talk about price gouging. Only reason it gets 2 stars is because it’s in a decent location although lots of people use the units to camp out. Wouldn’t be surprised if someone reports them to the BBB","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Justa D."},{"reviewId":"055bf66e-53e8-4511-adda-c917c4ea952e","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We're glad Mike was able to assist you.","replyTime":"2024-10-17T13:06:00","review":"Mike was a great help! Really nice and helpful","source":"Google","submissionTime":"2024-10-17T00:00:00","userName":"Anthony L."},{"reviewId":"3dd80800-1910-4432-8e0f-f9cdd2d02997","range":0,"rating":5,"reply":"We genuinely admire your positive feedback on Michael and Kiel at the 201 Eubank facility. Thank you for sharing your experience with us.","replyTime":"2024-10-11T13:31:00","review":"Michael and Kiel are wonderful to work with at the 201 Eubank facility.","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Paul R."},{"reviewId":"9921b99d-c311-4a89-bb2d-d981d486dd68","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Mary Helen. We're glad to hear that Mike was helpful and welcoming during your visit. We appreciate you taking the time to share your positive experience with Mike Trujillo and Extra Space Storage. It's wonderful to know that you would recommend our services to your friends.","replyTime":"2024-10-07T10:41:00","review":"Mike was very helpful and informative about availability. His personality was very welcoming. I would recommend to my friends to use Extra Space Storage and to come see Mike Trujillo.","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Mary H."},{"reviewId":"c0f703f3-b084-45a8-9c9e-b4ddd12724d1","range":0,"rating":5,"reply":"Thank you for your positive review! We're thrilled to hear that Mike provided efficient and kind assistance, meeting your storage needs quickly. We appreciate your feedback and are glad we could help you secure a unit when you needed it.","replyTime":"2024-10-07T13:40:00","review":"I came in needing a storage asap, Mike helped me get into a storage. He was very efficient and kind when it came to my needs and time frame of needing to get this done. If you are needing store age come see Mike","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Gabbi T."},{"reviewId":"2b0031e7-1eb9-4c14-a15f-2e7eea89ae2f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear you had an outstanding service experience at Extra Space Storage.","replyTime":"2024-10-06T07:09:00","review":"Outstanding service","source":"Google","submissionTime":"2024-10-06T00:00:00","userName":"Taydon W."},{"reviewId":"5ef37635-5763-4140-ba5d-543ebec8f0ac","range":0,"rating":5,"reply":"We're ecstatic to hear that you appreciate our detailed security protection for the units. Thank you for sharing your positive experience, Victoria Lemus.","replyTime":"2024-10-05T11:33:00","review":"They show great care and have a detailed security protection for the units.","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Victoria L."},{"reviewId":"a2f513d0-2849-4ad9-be3e-ac6b79ad8c35","range":0,"rating":5,"reply":"We are thrilled to hear that Kiel was very respectful and helpful. Thank you for your feedback.","replyTime":"2024-10-04T10:19:00","review":"Kiel was very respectful and very helpful.","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Mary G."},{"reviewId":"f3dde506-5710-4742-ae7f-f307e574a19d","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our service and Mike. Thank you immensely for your kind words!","replyTime":"2024-10-04T10:47:00","review":"Very fast service, clean office with good supplies.  Mike is a pleasure to work with","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Gary K."},{"reviewId":"6329e5cb-b393-4884-8472-ba6c0fe940c8","range":0,"rating":5,"reply":"We're ecstatic to hear that Kyle was very helpful and provided friendly service. It's wonderful to know that he was able to answer all your questions and that you're impressed with the customer service you received. Thank you for taking the time to let us know about your positive experience!","replyTime":"2024-10-04T13:06:00","review":"Kyle was very helpful in answering all my questions and service provided was very friendly as well. So far I'm very impressed with the customer service I received.","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"summer s."},{"reviewId":"440d3fda-dad7-4c99-983a-5e60a29a3eed","range":0,"rating":5,"reply":"We're thrilled to hear Mike was helpful during your first storage unit experience. We're glad he explained everything clearly, including payments. Thank you for choosing Extra Space Storage and trusting us with your belongings. We appreciate your kind words!","replyTime":"2024-10-03T15:26:00","review":"Like was very helpful with it being my first time getting a storage unit. He explained everything in detail and helped me understand payments for the unit. Definitely feel I chose a great place to keep my belongings safe. Thank you Mike!:)","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Shara"},{"reviewId":"fb01ac85-0901-4879-a033-6d3be57041d2","range":0,"rating":5,"reply":"Thank you for your review, Larry Lewis! We're glad to hear that Mike provided excellent customer service and that you found our storage solutions affordable.","replyTime":"2024-09-26T12:57:00","review":"Mike has excellent customer service highly recommended very affordable","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Larry L."},{"reviewId":"807ec335-d073-4df6-a53d-10b16b8f5dd9","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with Kyle at Extra Space Storage. It's wonderful to know that Kyle was friendly, knowledgeable, and able to assist you despite your arrival later than scheduled. We appreciate Kyle's dedication to explaining everything in detail and providing the help you needed. Thank you for sharing your feedback and for considering Extra Space Storage for your future storage needs!","replyTime":"2024-10-01T15:07:00","review":"Had an appointment for the a.m. , but I didn't make it until mid-afternoon.  No problem. Kyle, the  guy who helped me was friendly and knowledgeable. He explained everything in great detail and helped me with what I needed help with. If I ever need storage again,you can best believe I'll go to extra space first","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Angelo m."},{"reviewId":"3878eca3-7bbe-4970-83be-5cde8b5978cb","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Julieann Rubi! We appreciate your feedback on Mike T's exceptional service.","replyTime":"2024-09-30T17:26:00","review":"Mike T was very helpful and patient deserves a raise or bonus!!!!!! Thank you Mike!","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Julieann R."},{"reviewId":"88e1e0c5-99a5-4b81-8f31-64ac3b61ee0e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, B! We're glad Mike was able to assist you.","replyTime":"2024-09-28T12:26:00","review":"Mike was extremely helpful and courteous!","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"B"},{"reviewId":"da2d2d1e-81ae-46b0-a1e4-446c1dcbc7bb","range":0,"rating":5,"reply":"We're ecstatic to hear that Christi Cummings provided exceptional customer service. Thank you for sharing your experience with us, Donna Archuleta.","replyTime":"2024-09-28T16:03:00","review":"Christi Cummings goes above the call of  duty to satisfy customers how unique a place that knows the definition of Customer Service","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Donna A."},{"reviewId":"f32b3f6b-fba9-46f6-a7d5-e2d3753bb3d7","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great and friendly service experience with us, Jovanni Sotelo. Thank you for your feedback!","replyTime":"2024-09-27T09:37:00","review":"Great and friendly service","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Jovanni S."},{"reviewId":"81fc32f2-da7f-40a6-9e78-a8c6711b0065","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our employee at Extra Space Storage. We are delighted to hear that you received good customer service. ","replyTime":"2024-09-27T11:37:00","review":"I had good experience with my interaction with the Extra space storage employee good customer service ????","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Michael F."},{"reviewId":"ab31f436-bc76-492c-be81-02949d79a0bc","range":0,"rating":5,"reply":"We're excited to hear that you found our service helpful and responsive. Thank you for your feedback!","replyTime":"2024-09-27T12:58:00","review":"Very helpful, responsive; made the process extremely easy","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Doug&Allison A."},{"reviewId":"07871b6c-8cd2-481a-8823-ecb8225ea836","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We're overjoyed to hear about your experience with Mike. Thank you for sharing!","replyTime":"2024-09-27T13:23:00","review":"Mike was a great help! The process was quick, easy, and transparent. Definitely recommend.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Michael S."},{"reviewId":"230fbe1b-ec8d-4f43-bdfe-e4d905062d2a","range":0,"rating":5,"reply":"We're ecstatic to hear that Kiel was very helpful to you. Hope to see you again soon!","replyTime":"2024-09-21T15:47:00","review":"Kiel was very helpful with me an a gentleman hope to see him again. As I left I was greeted by Kiel. He wished me well an that was nice. I no that if I was to come back I’d be very welcomed. Again thank you for everything. I will keep you in mind.","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Marie H."},{"reviewId":"f7af0920-02ef-4018-9fc1-5e295f179e39","range":0,"rating":5,"reply":"Your positive experience with Kiel is greatly appreciated! Thank you for recommending us to your friends.","replyTime":"2024-09-25T16:16:00","review":"Kiel was a big help! Even though I didn't rent, I would recommend to all my friends!","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Genny F."},{"reviewId":"b80e7d16-961c-437a-a0d3-d37d9cc3b98a","range":0,"rating":5,"reply":"We're pleased to hear that you find our manager helpful and with a good attitude. Thank you for your feedback!","replyTime":"2024-09-24T14:55:00","review":"Manager is Kool, helpful and always have a good attitude, I like him.","source":"Google","submissionTime":"2024-09-24T00:00:00","userName":"NENE B."},{"reviewId":"145583cb-d023-4d9e-8537-551c783c2e06","range":0,"rating":5,"reply":"We are ecstatic to hear that Mike was very helpful and informative! Thank you.","replyTime":"2024-09-20T13:56:00","review":"Mike was very helpful and informative! I recommend","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Cecy P."},{"reviewId":"ce4398da-57ed-4738-8c33-6154f03a488f","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with Mike at Extra Space Storage.","replyTime":"2024-09-18T14:09:00","review":"Mike was extremely helpful, I appreciate all your help today.","source":"Google","submissionTime":"2024-09-18T00:00:00","userName":"Antoinette M."},{"reviewId":"4153a86c-57e3-40ad-9b89-1bc705a88e03","range":0,"rating":5,"reply":"We are excited to hear that Mike was a great help and set you up very quick!","replyTime":"2024-09-17T11:55:00","review":"Mike was a great help!! Set us up very quick!","source":"Google","submissionTime":"2024-09-17T00:00:00","userName":"Joshua B."},{"reviewId":"0a00dabb-3649-40bd-9e83-05eb7339992b","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Valerie! Your feedback is incredibly valuable.","replyTime":"2024-09-13T16:05:00","review":"Had to travel more than expected but was wORTH THE DRIVE.. MIKE, the price and hook up I GOT. 15-20$ cheaper than others AND The unit I did get wasn't cleaned out. Mike made it right.he wasn't rude did his job. And  I'm one happy camper!!I recommend this storage stop to everybody.","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"Valerie V."},{"reviewId":"160321a0-9528-4afe-b8a7-15674d147240","range":0,"rating":5,"reply":"Agradecemos sus comentarios positivos. ¡Gracias por elegir Extra Space Storage!","replyTime":"2024-09-09T15:11:00","review":"Buen trabajo","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"Ivonnne P."},{"reviewId":"540e17f0-5fe2-4024-8385-0d39a52e04b7","range":0,"rating":5,"reply":"We are pleased to hear that you received very good service at Extra Space Storage. Thank you for your positive feedback!","replyTime":"2024-09-07T10:48:00","review":"Very good service","source":"Google","submissionTime":"2024-09-07T00:00:00","userName":"Raul G."},{"reviewId":"ce4d8763-1c6b-452b-a6a0-c58a3c51d1a6","range":0,"rating":5,"reply":"We greatly appreciate your feedback. Thank you for recognizing Mike's excellent service.","replyTime":"2024-09-05T11:29:00","review":"Mike is the best.","source":"Google","submissionTime":"2024-09-05T00:00:00","userName":"Benjamin W."},{"reviewId":"4ddf76c2-be98-4930-99e5-ff3f26551602","range":0,"rating":4,"reply":"We appreciate your rating, Sharon. Please call us if you have any questions.","replyTime":"2024-09-02T15:30:00","review":"It was a very good experience with this location, I only been to this one so don't know about other ones owned by this company, just make sure you get a unit inside the gates, I always paid around the first of the month.","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Sharon S."},{"reviewId":"30a6ff81-6b60-46d8-8d2a-365fa0325fa3","range":0,"rating":5,"reply":"We are thrilled to hear that you had a fast and easy experience with us. Thank you for sharing your feedback!","replyTime":"2024-09-03T07:52:00","review":"Was a fast an easy way in had gotten the storage ahead of time an Kevin was helpful in an put just in 5 mins","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"bradford c."},{"reviewId":"53be3a1e-9ad1-4278-93dc-82c075f18f06","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with Mike at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2024-08-31T12:01:00","review":"Great service! Mike was awesome and has great customer service! Happy I went with this location","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Amanda R."},{"reviewId":"2b6d59d8-e9ad-49b2-8c7e-0257060e7baa","range":0,"rating":5,"reply":"Thanks for the positive feedback, Ethan! We sincerely value your kind words about our knowledgeable and friendly staff.","replyTime":"2024-08-29T16:57:00","review":"Knowledgeable and friendly. Made sure we received all promotions that we were entitled to. Good to see an informative  person on the other side of the front desk.","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Ethan G."},{"reviewId":"2609e616-3996-495d-acfa-4606eab7a283","range":0,"rating":5,"reply":"Thanks for your positive feedback, Kevin Hill. We appreciate your kind words about our fast, knowledgeable, and welcoming service.","replyTime":"2024-08-29T17:24:00","review":"Fast, knowledgeable and welcoming","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Kevin H."},{"reviewId":"ada51e3b-2009-44e0-a653-a804f2ddecfc","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for recommending us!","replyTime":"2024-08-30T08:09:00","review":"thank u for making it simple and fast great experience thank u i will recommend people to the eubank location","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"David H."},{"reviewId":"ae47d4eb-d54d-43e1-a567-7a5c9294addc","range":0,"rating":5,"reply":"Thank you for sharing your experience. Great service is our top priority at Extra Space Storage.","replyTime":"2024-08-27T10:53:00","review":"Great service","source":"Google","submissionTime":"2024-08-27T00:00:00","userName":"MattyIce D."},{"reviewId":"0fca51a4-f948-4102-a65c-b97955b60b5a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Patricia. We greatly appreciate your positive experience with Kyle and Mike at Extra Space Storage.","replyTime":"2024-08-27T18:31:00","review":"Had a great experience with Kyle and Mike  they made us feel comfortable and walked us through and made us feel welcomed","source":"Google","submissionTime":"2024-08-27T00:00:00","userName":"Patricia S."},{"reviewId":"caade84a-0c6b-4362-ae98-27fe4efabc46","range":0,"rating":5,"reply":"We're utterly delighted to hear that you appreciated the quick service, Aaron. Thank you for your kind words!","replyTime":"2024-08-22T11:38:00","review":"Mike thanks for the Quick service I appreciate it. Good look on your next goal.","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"AARON P."},{"reviewId":"7b56d785-1b1d-4c88-8057-8ee084258c4f","range":0,"rating":5,"reply":"We are delighted to hear that you are happy with our storage company. Thank you for your positive feedback, Ayla Martin.","replyTime":"2024-08-17T15:01:00","review":"I’m really happy with this storage company. The staff are always so friendly and helpful.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Ayla M."},{"reviewId":"41632a0c-d3e8-4000-86dd-052032201770","range":0,"rating":5,"reply":"We are utterly delighted to hear that you had an awesome experience with Kiel at Extra Space Storage. Thank you for renting with us, Jessica Hilton!","replyTime":"2024-08-10T10:21:00","review":"Awesome customer service!! Kiel is great to work with and enjoy renting with extra space.","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"Jessica H."},{"reviewId":"4a150f92-0aed-4df3-9e96-1875d3532778","range":0,"rating":5,"reply":"We are overjoyed to hear that Mike was awesome and very helpful during your smooth process at Extra Space Storage. Thank you for sharing your experience.","replyTime":"2024-08-08T17:15:00","review":"Mike was awesome, very helpful, process was very smooth!","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"Miguel R."},{"reviewId":"3cfdebd4-b4ba-4332-a250-50def5bb514f","range":0,"rating":5,"reply":"Excellent service, dependable, friendly, and safe. We greatly appreciate your positive feedback.","replyTime":"2024-08-07T15:33:00","review":"Excellent service, dependable, friendly, and safe. Will definitely recommend to anyone.","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Natasha R."},{"reviewId":"aeecd3df-965b-40fe-aee3-9b0e59eb82bd","range":0,"rating":5,"reply":"We are delighted to hear that Mike provided great customer service!","replyTime":"2024-08-07T16:16:00","review":"Mike was a big help, great customer service!","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Sam P."},{"reviewId":"23b97fab-530f-4f77-b707-d9100ed7e538","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Carey Benjamin! We're glad to hear that Kiel was great.","replyTime":"2024-08-03T13:45:00","review":"Staff was awesome Kiel was great!","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Carey B."},{"reviewId":"2b8ff781-012b-4794-bcde-36e3df4ae007","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Eric Ruth! We appreciate your kind words about our service and staff on site.","replyTime":"2024-08-03T16:12:00","review":"Awesome survis and people on sight","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Eric R."},{"reviewId":"f6ed68a6-0d98-417d-bb8d-b249815e7d64","range":0,"rating":5,"reply":"We are excited to hear that Mike was very informative and helpful! Thank you for sharing your experience.","replyTime":"2024-08-01T11:15:00","review":"Mike was very informative and helpful!","source":"Google","submissionTime":"2024-08-01T00:00:00","userName":"Huy N."},{"reviewId":"b6b57885-ed6f-4a79-990a-76a73dfe8c1b","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-29T18:07:00","review":"There very nice & acceptable ! Came to them multiple times !","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Zaivia M."},{"reviewId":"8b48909e-e5e4-46ba-a40b-150722fa726a","range":0,"rating":5,"reply":"We're grateful for your positive feedback, J P. We appreciate your kind words about Mr. Aten.","replyTime":"2024-07-27T16:39:00","review":"Mr. Aten was amazing you should give a raise","source":"Google","submissionTime":"2024-07-27T00:00:00","userName":"J P."},{"reviewId":"1ca3f826-35d1-49a4-bdbf-e8a0258f67b5","range":0,"rating":5,"reply":"We are happy to hear that Legion Aten was very helpful in assisting you with getting a new unit and having a smooth transition in moving. Thank you for sharing your experience with us.","replyTime":"2024-07-25T09:51:00","review":"Legion Aten was very helpful in assisting getting a new unit and having a smooth transition in moving .","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Rebekah S."},{"reviewId":"e4388380-2bef-4de0-ba59-90e913fe4fbd","range":0,"rating":5,"reply":"Thank you for your feedback, William Edmond.","replyTime":"2024-07-25T17:26:00","review":"Good communication Mike","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"William E."},{"reviewId":"bf6635e5-c2d6-425d-bb8e-d6f8e480a22f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Mason C! We're delighted that you've had a positive experience with our team, especially Mike. We're glad you appreciate our customer service, clean units, and convenient hours. Your recommendation means a lot to us, and we look forward to continuing to serve you.","replyTime":"2024-07-23T13:53:00","review":"They are super helpful, always responsive to the needs and questions I had, can’t recommend them enough. Very good customer service, clean secure units, good office hours! Mike is a great guy and always has the customers interest first!","source":"Google","submissionTime":"2024-07-23T00:00:00","userName":"Mason C."},{"reviewId":"6e4b7ee4-9ac2-47dd-97cd-2758719666d0","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear about the great customer service you received from Legion Aten. Thank you for sharing your experience with us, Regina!","replyTime":"2024-07-21T07:54:00","review":"Legion Aten customer service is great. I rate his customer service a 10/10. Today I needed help getting into my unit his cheerful and ready to help attitude made everything so much easier.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Regina G."},{"reviewId":"f78f3f63-bd4d-479f-a4c3-104b7ae3e0df","range":0,"rating":5,"reply":"We are glad to hear that Legion was super helpful! Thank you for your feedback.","replyTime":"2024-07-19T10:08:00","review":"Legion was super helpful!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Fabi"},{"reviewId":"c63c9c87-6d08-4e48-b6b5-0b8cf793045b","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience, Quincy. We're glad to hear Mike made your setup quick and easy.","replyTime":"2024-07-19T15:34:00","review":"Made a reservation online. Upon arrival interacting with Mike and he got me setup quick and easy. Enjoyable experience for a first time storage unit user.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Quincy J."},{"reviewId":"2a6dd516-e43a-4e76-b3fc-0c03e6e1f11a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are excited to hear that Legion provided you with such a great experience. We appreciate your kind words and look forward to serving you again in the future.","replyTime":"2024-07-03T17:17:00","review":"Legion Aten was such a great help, very considerate and helpful. Had a very welcoming experience and enjoyed the hospitality. Thank you Legion for your patience !","source":"Google","submissionTime":"2024-07-17T00:00:00","userName":"Jonathon B."},{"reviewId":"0beaa9cd-f628-4b72-99bc-972f2b39a155","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're delighted that Legion and Mike were able to assist you promptly. We truly value long-term customers like you and appreciate your recommendation. We look forward to continuing to provide you with excellent service in the future.","replyTime":"2024-07-16T14:19:00","review":"Legion and Mike helped me update my info and get my lock figured out fast I’ve been with the company for many many years and appreciate the professionalism and customer service I highly recommend this facility and staff!!!","source":"Google","submissionTime":"2024-07-16T00:00:00","userName":"Jay C."},{"reviewId":"0191a808-006d-4a42-b305-1ed4df3af109","range":0,"rating":5,"reply":"We are pleased to hear that you had a great experience storing your belongings with us. Mike Trujillo is indeed a valuable member of our team. Thank you for recommending us!","replyTime":"2024-07-15T16:17:00","review":"It's a great place to store your belongings Where they can be safe with no worries. Mike Trujillo is the guy to see super nice friendly and helpful if need a place to store your things I highly recommend them","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Joel S."},{"reviewId":"2ca0805c-5dce-40b4-b8ca-26588fa360c4","range":0,"rating":5,"reply":"Thank you for your kind words, Suzie. We deeply respect your loyalty as a client and are glad to hear that Mike provided excellent service during your transition to a smaller unit.","replyTime":"2024-07-15T16:20:00","review":"I've been a client for a year and needed to downsize to smaller unit. Mike was extremely helpful and made my transition easy. He was very accommodating, informative and truly went above and beyond to help me.","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Suzie D."},{"reviewId":"0e85d55d-f8bf-4cb8-9f4f-599007ae58f5","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Mike was able to assist you with switching storage locations quickly and easily. We appreciate your recommendation!","replyTime":"2024-07-08T10:44:00","review":"Mike was very helpful and made the process of switching storage locations quick and easy. Highly recommend!","source":"Google","submissionTime":"2024-07-08T00:00:00","userName":"LaShai J."},{"reviewId":"f54039db-a7fa-4642-baff-2fdc9d8ca9bd","range":0,"rating":5,"reply":"Your positive experience is our top priority. We're glad Mike was able to assist you with your lock issue. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-06T13:17:00","review":"Mike was so helpful, we lost our keys to our lock and made an easy transition to a new one!!! Overall the best storage unit we have had!!!! Thank you!!!","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Mearah E."},{"reviewId":"97f23ce4-29c7-49e1-b16a-4f0fedc86768","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for recognizing Legion's helpfulness.","replyTime":"2024-07-03T16:24:00","review":"Legion was very helpful","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Judy M."},{"reviewId":"14bc0b79-74cc-43eb-90b0-11a287e5f165","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We strive to provide excellent customer service at Extra Space Storage. Thank you for recognizing Legion Aten's hard work.","replyTime":"2024-07-03T17:17:00","review":"Legion Aten very courteous, friendly and good customer service. Great job!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"John O."},{"reviewId":"aa7f28ae-d12d-4832-b005-189657d29a7e","range":0,"rating":5,"reply":"We're excited to hear that Legion was able to quickly resolve your misunderstanding. Thank you for recommending us!","replyTime":"2024-07-04T07:30:00","review":"Legion was so nice to help me with a misunderstanding and got it fixed within minutes! Highly highly recommend","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Desiree F."},{"reviewId":"17d055f4-f832-40ae-bbd0-0d8c77601097","range":0,"rating":5,"reply":"Thank you immensely for your kind words. We're delighted to hear that you had a great experience with us. If you have any more questions or need further assistance, feel free to reach out to us at (505) 294-7023.","replyTime":"2024-07-02T10:18:00","review":"Great job explaining details and working with me on my dates..","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Mercy A."},{"reviewId":"77a53001-25cc-401a-b2e9-210231aa9507","range":0,"rating":4,"reply":"We are happy to hear that you have had a positive experience with the security of your storage unit. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-29T11:33:00","review":"Extra Space Storage has been great thus far, no issues with the security of our stage unit.","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Veronica Q."},{"reviewId":"80b06641-38fb-4af5-beba-a922e5cf3600","range":0,"rating":5,"reply":"Thank you for your review. We are honored to have Mike on our team providing great service.","replyTime":"2024-06-29T12:55:00","review":"Mike is wonderful and attentive. Great service","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Ashlee G."},{"reviewId":"7d1ddd08-b0a0-46ed-9f49-54f477cf4bba","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled to hear that Mike provided you with great help and was professional. We appreciate your recommendation.","replyTime":"2024-06-25T14:14:00","review":"Mike was a great help. So professional. Highly recommend","source":"Google","submissionTime":"2024-06-25T00:00:00","userName":"Desiree F."},{"reviewId":"6962d005-4867-4c46-9242-6814ee552895","range":0,"rating":5,"reply":"We are ecstatic to hear that Mike was really helpful during your experience with us. Thank you immensely for sharing your positive feedback.","replyTime":"2024-06-25T16:47:00","review":"Mike was really helpful","source":"Google","submissionTime":"2024-06-25T00:00:00","userName":"Dominique R."},{"reviewId":"3e957b5d-c55a-4d08-b10d-d6577436b4b7","range":0,"rating":5,"reply":"We're delighted to hear that Mike was very helpful during your check-in process! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-24T15:37:00","review":"Mike was very helpful getting me all checked in!","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Dawson F."},{"reviewId":"a3e0dcdc-9342-4b20-91c5-f32211042490","range":0,"rating":5,"reply":"We are glad that Mike made your experience easy and helped you rent the storage unit. Thank you for taking the time to leave us a positive review!","replyTime":"2024-06-24T16:12:00","review":"Mike made everything easy for me over here. Renting this storage unit. Help me out. A great deal greatly appreciate it.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"richard w."},{"reviewId":"809d1ecd-8b43-4ebd-af5a-e56ca95d18be","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated, Dana! We strive to provide efficient and polite service to all our customers. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-05T16:24:00","review":"Answered all our questions efficiently. Very polite service!","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"Dana G."},{"reviewId":"d02a9898-ef7c-40b6-927b-4a5401728356","range":0,"rating":5,"reply":"We are thrilled to hear that Legion and Mike were super helpful! Thank you immensely for your kind words.","replyTime":"2024-06-19T13:53:00","review":"Legion and Mike are super helpful! Can't beat the prices.","source":"Google","submissionTime":"2024-06-19T00:00:00","userName":"zac a."},{"reviewId":"51728901-9b9c-4e9f-98b9-259dc398f84f","range":0,"rating":5,"reply":"Your review is appreciated! We are glad to hear that you enjoyed our great service and friendly staff. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-19T14:48:00","review":"Legion Aten great service very friendly and attentive. Enjoyed being here.","source":"Google","submissionTime":"2024-06-19T00:00:00","userName":"Norma C."},{"reviewId":"962ea31d-d2aa-4735-bacb-0a1b06b09638","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We are grateful for your positive feedback and are glad to hear that your storage process was fast, easy, and painless. If you have any further storage needs, feel free to reach out to us at (505) 294-7023.","replyTime":"2024-06-19T16:56:00","review":"Extremely fast easy and painless","source":"Google","submissionTime":"2024-06-19T00:00:00","userName":"josh w."},{"reviewId":"52c3f3af-be9e-4ba9-9076-d6f8d38843d6","range":0,"rating":5,"reply":"We're grateful for your positive feedback and are glad to hear that our employees were professional and informative during your visit. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-17T13:10:00","review":"Employees very professional and informative. Just finished viewing my unit, and got good advice and information. Quick and very respectful.","source":"Google","submissionTime":"2024-06-17T00:00:00","userName":"Justin V."},{"reviewId":"87da7b0a-a8bc-4d7f-bb78-6836059be15a","range":0,"rating":5,"reply":"We're grateful for your feedback. Thank you for recognizing Michael's excellent service. If you have any further questions or concerns, please don't hesitate to reach out to us at (505) 294-7023.","replyTime":"2024-06-15T12:39:00","review":"Michael was a huge help it was fast and easy within in 5 minutes we got everything done","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"Luz P."},{"reviewId":"ab367a02-7967-418a-9483-4f4251238bb5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled to hear that Legion Aten and Mike Trujillo provided you with fantastic service in California. We're glad we could accommodate your needs and modify the lease for your daughter's access.","replyTime":"2024-06-12T14:06:00","review":"Legion Aten and Mike Trujillo were fantastic helping me rent a unit in California!  Very friendly and professional. We were able to modify the lease to add my daughter to access.","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Nathalie L."},{"reviewId":"22d264f3-cd8e-495f-aeed-7ead254cb007","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Mike provided you with excellent customer service and helped you find the perfect storage unit. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-10T10:59:00","review":"Extra Storage on Eubank\nMike, thank you for all your help, you answered all my questions (patiently) and helped me select the unit that best fit my storage needs. Excellent customer service.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Annette V."},{"reviewId":"4db3a5b1-f156-4f18-9438-e1bbc8a7d11b","range":0,"rating":5,"reply":"We are privileged to hear that you found our service friendly and our storage clean. Thank you for your positive feedback!","replyTime":"2024-06-08T09:07:00","review":"Friendly service  clean storage. Very satisfied","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Frances J."},{"reviewId":"cd98279c-35ed-4af3-9e33-de1fa11a7e60","range":0,"rating":5,"reply":"We genuinely admire your kind words about our customer service. Thank you for taking the time to share your experience with us.","replyTime":"2024-06-08T11:51:00","review":"Great customer service. Legion Aten was very helpful. He responded every question.","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Gabriela V."},{"reviewId":"a3da6e3e-07e9-4595-a4d1-eb9c70fce965","range":0,"rating":5,"reply":"We are grateful to have you as a customer and appreciate your feedback! We are happy to hear that you have found our storage unit spacious and that you have received outstanding customer service. We strive to provide our customers with the best possible experience, and we are glad to hear that we have met your expectations. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-07T12:59:00","review":"I am currently renting a storage in Albuquerque NM and let me just say the storage unit looks small but is quite spacious! Was able to fit my entire living room set along with bedroom set and home boxes! I am beyond disbelief and greatful for the outstanding customer service I've received there!","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"nancy v."},{"reviewId":"92b521ab-5a44-4e0a-9325-9822fc7aeba3","range":0,"rating":5,"reply":"We appreciate your recommendation, and we are glad to hear that you have had a positive experience with Assistant Store Manager Legion. We are proud to have him on our team and we are confident that he will continue to provide excellent customer service.","replyTime":"2024-06-04T11:08:00","review":"Assistant Store Manager Legion was incredibly friendly and helpful through out my entire experience. Highly recommend this location if it fits your needs.","source":"Google","submissionTime":"2024-06-04T00:00:00","userName":"ellis m."},{"reviewId":"753a29ea-c014-46b7-b205-93f39d137c44","range":0,"rating":5,"reply":"Thanks for choosing Extra Space Storage! We're glad we could help you out on short notice and provide you with the extra boxes you needed. If you ever need anything else, don't hesitate to give us a call at (505) 294-7023.","replyTime":"2024-06-03T16:25:00","review":"Got exactly what I needed on short notice and was able to get a couple extra boxes!","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"grey k."},{"reviewId":"72b4fcf1-2dbe-4f99-ab2d-a02756beb803","range":0,"rating":5,"reply":"We are glad to hear that Legion made your experience quick and easy. Thank you for recommending our location.","replyTime":"2024-06-01T12:43:00","review":"The Assistant Store Manager Legion made the entire process quick and easy, answered all my questions being completely straightforward. Definitely recommend this location.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"K C."},{"reviewId":"f4fa3134-6461-4215-8640-639182933d44","range":0,"rating":5,"reply":"We're pleased to hear that Mike was very friendly and helpful. Thank you for sharing your experience with us.","replyTime":"2024-06-01T16:14:00","review":"Mike was very friendly and helpful","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Stacy E."},{"reviewId":"e32ea4df-5fc4-47b8-af4e-0803619c7f5b","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-31T16:57:00","review":"Thank you for all your help getting me setup with a great unit thank you legion your amazing!!!","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"jennifer t."},{"reviewId":"2f95d13b-8faa-40e2-83dc-a3db2bfef8bf","range":0,"rating":5,"reply":"We're delighted to hear you had a good experience with our service. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-29T10:03:00","review":"Good service","source":"Google","submissionTime":"2024-05-29T00:00:00","userName":"Jesus L."},{"reviewId":"08955938-18d1-4702-8bac-166e35022cc5","range":0,"rating":5,"reply":"Thank you for your review, Duran! We're happy to hear that Legion Aten provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-05-28T10:41:00","review":"Legion Aten was super attentive and very helpful I definitely love this place and would use the again safe secure and totally reliable.. thank you legion","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Duran D."},{"reviewId":"907891fc-b11c-4322-a02b-fed8f6c62043","range":0,"rating":5,"reply":"We're glad to hear you had awesome and fast service! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-27T10:31:00","review":"Awesome service very fast service","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Beast M."},{"reviewId":"e819e531-8d12-4d45-9d2c-40f6f539ce4d","range":0,"rating":5,"reply":"Hi Fernando, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-10-05T16:48:00","review":"Legion was excellent at what he does very good customer service","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Fernando A."},{"reviewId":"36d17cd5-97f3-4c42-9c38-877f6e5b9c53","range":0,"rating":5,"reply":"We genuinely admire your kind words about our staff, especially Mike. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-25T13:49:00","review":"Great staff! Especially mike","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Jose C."},{"reviewId":"d96f336b-f0cf-4fd2-ab12-91e5a2856778","range":0,"rating":5,"reply":"We're grateful for your kind words, Aryana. We're glad to hear that Legion was able to assist you. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-25T16:11:00","review":"Legion was very helpful. Thank you","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Aryana H."},{"reviewId":"d8063d9b-19b3-4fbe-aa25-5314a21cddd7","range":0,"rating":5,"reply":"Thanks for the kind words, Mandy! We're privileged to have such helpful and professional staff like Legion and Mike. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-23T13:02:00","review":"They are a very helpful, professional and friendly place. Legion and Mike were amazing. Thanks guys!!","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Mandy T."},{"reviewId":"724c2526-4bef-46a6-aa17-bb8ca1dbd626","range":0,"rating":5,"reply":"Thank you for your feedback and are thrilled to hear about your positive experience with our customer service and atmosphere. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-23T15:46:00","review":"Very strong customer service,  nice attitude and atmosphere.","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Cheyenne M."},{"reviewId":"d82a3f65-8eb2-4495-8648-ac8da3d8d85c","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that you found our service friendly and quick. If you ever need storage space again, don't hesitate to give us a call at (505) 294-7023.","replyTime":"2024-05-22T16:43:00","review":"Friendly for sure and quick. Was in and out.","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"big c."},{"reviewId":"31ebfd66-e5ca-463f-8e92-76593365c315","range":0,"rating":5,"reply":"We're delighted to hear that you had a great experience with us and that Mike was very helpful. Thank you for sharing your feedback!","replyTime":"2024-05-22T16:42:00","review":"i had a great experience and the worker Mike was very helpful","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Alexis L."},{"reviewId":"7c371b34-5a95-47e8-9fa0-4c018b8c670f","range":0,"rating":5,"reply":"We are grateful for your kind words about Mike at our location. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-22T16:50:00","review":"5 stars to Mike at this location! You're awesome!","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Kristina M."},{"reviewId":"6e0373e7-28f2-40db-acb0-a49004bd4310","range":0,"rating":5,"reply":"Thanks for the positive feedback, Kristina! We are privileged to have Mike on our team and we're glad he was able to assist you. Feel free to reach out if you need anything else.","replyTime":"2024-05-22T17:53:00","review":"Hands down to Mike, must be the new guy! Nothing wrong with that, he definitely knows his stuff and he cute ??","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Kristina"},{"reviewId":"d25b2de9-2f0e-4ae5-80cc-f1795ddb06aa","range":0,"rating":5,"reply":"We're overjoyed to hear that Legion and Mike have been helpful and supportive during your time with us. Thank you for recommending us highly!","replyTime":"2024-05-18T10:42:00","review":"Legion and Mike have been so helpful and supportive since we got our unit and continue to be helpful! Recommend highly!","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Domiana G."},{"reviewId":"1fd2b660-d927-4c15-8774-66f9aa521b6f","range":0,"rating":5,"reply":"We are excited to hear that Michael was great! Thank you for sharing your positive experience with us.","replyTime":"2024-05-18T11:42:00","review":"Michael was great","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Angelique J."},{"reviewId":"735c0ba0-c4a4-4fbf-a69e-781f76a3d247","range":0,"rating":5,"reply":"Thank you for the positive feedback! We strive to provide excellent customer service at Extra Space Storage.","replyTime":"2024-05-14T11:12:00","review":"Great costumer service","source":"Google","submissionTime":"2024-05-14T00:00:00","userName":"guicho h."},{"reviewId":"269f3518-e84d-4fa9-a0e1-a2378cac33ee","range":0,"rating":1,"reply":" Thank you for bringing this to our attention, , Tv Free. We are concerned to hear about your experience. We take security very seriously and would like to address this issue promptly, please give us a call at (505) 294-7023. \n","replyTime":"2024-05-14T12:44:00","review":"They allow breaking . Use right space , 2yrs no break ins","source":"Google","submissionTime":"2024-05-14T00:00:00","userName":"Tv F."},{"reviewId":"af1e303e-f4a9-4c42-a945-e9162ea2e246","range":0,"rating":5,"reply":"We appreciate the review, Cheyden. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions. ","replyTime":"2024-05-12T15:09:00","review":"Great place and super helpful! Legion was awesome and got me set up right away! 10/10","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Cheyden G."},{"reviewId":"286aa9dd-3d42-4ffa-b22f-8c4ac8e21c30","range":0,"rating":5,"reply":"Hi Fulisha, thank you for your review. We're glad Legion Aten helped you and was really nice. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-05-09T08:50:00","review":"They have help use and really nice legion aten thanks so much for everything","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Fulisha P."},{"reviewId":"53619f32-7a12-40d5-a365-fe7240b6e92b","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad our team was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2024-05-05T14:36:00","review":"Very helpful. Thank you","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"david c."},{"reviewId":"36a7752b-d278-4b5c-80d0-217f153af827","range":0,"rating":5,"reply":"Hi Steven, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Legion! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2024-05-05T14:34:00","review":"Legion Aten was great and the most professional customer service and knowledge thank you for everything!!!!!","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Steven P."},{"reviewId":"304b8563-b0e5-4458-aed0-22ff7f13e979","range":0,"rating":5,"reply":"Hi Ethan, thank you for your review. We're glad Legion was able to help! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  \n","replyTime":"2024-05-07T11:13:00","review":"Legion was very helpful getting setup with new unit. Super friendly service","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Ethan K."},{"reviewId":"2966fa14-3a54-4ff9-bc14-644e410d330f","range":0,"rating":5,"reply":"Thank you for the kind words, Timothy! We're committed to providing excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-04-30T15:48:00","review":"It was great and nice service .","source":"Google","submissionTime":"2024-04-28T00:00:00","userName":"Timothy C."},{"reviewId":"ba63f6f9-fcf0-4212-a2e0-afa3ac588136","range":0,"rating":5,"reply":"We think Legion is great too! Thanks for the positive review, Orlando. We are so glad you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  ","replyTime":"2024-04-19T16:06:00","review":"Legion was great. Worked to get me the internet price that was promised.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Orlando L."},{"reviewId":"2decd0a6-f2fb-4fd0-9ba5-82a11e431540","range":0,"rating":5,"reply":"Thank you for the kind words, Amber! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-12-11T12:48:00","review":"Excellent customer service, fast friendly and beyond helpful. They are very secure, I feel safe with my valuables here. Legion always seems to be right where I need him and anticipating my needs, he's amazing!! I'll be coming back for any future storage needs that's for sure.","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"Amber J."},{"reviewId":"b4907ac1-dddc-4ca6-829b-d23bb73eeee4","range":0,"rating":5,"reply":"We think Legion is great too! Thanks for the positive review, Johnny. Feel free to reach out any time at 888-storage.  ","replyTime":"2024-04-19T11:23:00","review":"Legion was great hepling me get my account taken care of thank you!","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"Johnny J."},{"reviewId":"a5be73b7-7671-4c09-b8ff-b9dcdbdc40dd","range":0,"rating":5,"reply":"Hi Juan, thank you for your review. We're glad Legion Aten was able to help! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-04-18T11:50:00","review":"Legion Aten helped me establish my rental. Great service.","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Juan D."},{"reviewId":"07e97c27-9398-432d-94a4-a2f3202ff6da","range":0,"rating":5,"reply":"Thank you for the kind words, Angelo! We're committed to providing excellent customer service. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-04-17T10:35:00","review":"Great service ! Thank you very much Legion","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"Angelo F."},{"reviewId":"398474e3-e153-4075-91bc-0db6ad93d74e","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Ken! We're glad Legion Aten and the other staff members have always provided excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-04-17T11:06:00","review":"I have been using Extra Space Storage for several years. Legion Aten and the other staff members have always provided excellent customer service.","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"Ken P."},{"reviewId":"23ff0fb2-470a-4292-84b0-f71bbc78271f","range":0,"rating":5,"reply":"Thank you, Ashley! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (505) 294-7023 if anything comes up!","replyTime":"2024-04-11T12:06:00","review":"Really good experience!!! And the guys are really helpful.","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"ASHLEY M."},{"reviewId":"4f872bce-cefb-48cc-abc0-db23bfad0cd8","range":0,"rating":5,"reply":"Hi Cynthiac, thank you for your review. We're glad Legion helped you out and made you feel comfortable to be here. Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2024-04-11T15:07:00","review":"Legion helped us out and made us feel comfortable to be here","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"CynthiaC M."},{"reviewId":"be4ca50c-5507-4ece-bf74-51b368b6b251","range":0,"rating":5,"reply":"Hi Mavet, thank you for your review. We're glad Legion Aten was able to help! We're happy we were able to provide a smooth rental experience. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-04-10T13:19:00","review":"Legion Aten was super helpful. Process was easy and fast! Space I got was 10x10 and it’s pretty big! I know I’ll have a good experience.","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Mavet E."},{"reviewId":"1e0bae22-7e73-490b-b24a-40bdbd2d3fe6","range":0,"rating":5,"reply":"We think Legion Aten is great too! Thanks for the positive review, Ermond. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2024-04-10T14:56:00","review":"Legion Aten was really great ?? and professional service","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Ermond O."},{"reviewId":"080ea3e0-bd38-4d4f-83cf-fdaef533ef61","range":0,"rating":5,"reply":"Thank you, Cody! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (505) 294-7023 if anything comes up!","replyTime":"2024-04-07T12:44:00","review":"Fantastic customer service and very willing to accommodate our specific needs down to the foot! Legion Aten is the gentleman that helped us. I would recommend this man and his services to any looking for a great experience.","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Cody"},{"reviewId":"e929d683-ed03-41c2-88ac-4199c62010cc","range":0,"rating":5,"reply":"Thank you for the review, Nohime! We pride ourselves on having a friendly, helpful staff and are so happy Legion was able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-30T13:50:00","review":"Legion Aten was very helpful and pleasant","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Nohime D."},{"reviewId":"ee31dcb5-0dad-413e-99d7-5b308f60ebb9","range":0,"rating":5,"reply":"Hi, Alex. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2024-03-31T08:48:00","review":"Legion was very helpful in solving my problem. I called last minute right before a holiday weekend and he had my issue resolved within 5 minutes. Thank you so much!","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Alex E."},{"reviewId":"6c7c6379-7e13-4663-8298-a3805e6451e4","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"This place is a scam. I decided to store my items here for the last 8 months since I'm stationed at Kirtland and figured it would be convenient. I somehow overpaid last month for both February and March and I don't owe until April (I have payments on autopay so I'm not sure how this happened, they charged me 2 days in a row and it's on my bank statement). This was shown on the app as well when I had checked at that time and it stated I don't owe until April 11 and now it shows I'm overdue since 2/11. I explained this to the woman working the front office when I was moving out of my unit and she threatened me (stating I still owe money when I don't) that it would be sent to collections. I've                                                     already spoken with 3 different reps about this and all I receive is attitude back. Unprofessional company. I haven't had any issues until now and I assumed it would be an easy move out and it's the exact opposite. I've threatened with taking legal actions if this isn't resolved. I don't recommend this business at all. Save yourself the hassle choose a different company to store your items.","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Angelina W."},{"reviewId":"01906a04-3207-41a5-aaec-0c984a12e336","range":0,"rating":5,"reply":"Thank you for the kind words, Handsome! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-23T11:31:00","review":"Good service and communication","source":"Google","submissionTime":"2024-03-23T00:00:00","userName":"Handsome A."},{"reviewId":"bfba236d-82dd-44d8-9d35-b81ef281a114","range":0,"rating":5,"reply":"Thank you for the kind words, Island! We're committed to providing excellent customer service. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security while keeping our facilities clean and organized! Don’t hesitate to call us at 888-storage if you need anything. \n\n\n","replyTime":"2024-03-23T11:48:00","review":"My family for the past 4 years. Service is exceptional, Legion is the best Store Manager and top notch on customer service. Security is great, units and grounds are clean at all times. Would highly recommend and use in the future.","source":"Google","submissionTime":"2024-03-23T00:00:00","userName":"Island B."},{"reviewId":"57199beb-19a7-4bdb-8442-5f5824181ae2","range":0,"rating":5,"reply":"Hi Jessica, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2024-03-16T10:56:00","review":"Working with this company has been amazing. The staff are friendly and willing to work with you as you need. Team member Legion has been so incredibly helpful and kind during my move in process. 10/10 recommend.","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Jessica D."},{"reviewId":"b7af884d-93f4-4422-bf0d-aaaa7d68fe44","range":0,"rating":5,"reply":"Thank you for the kind words, Benny! We're committed to providing excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-03-15T13:35:00","review":"Legion has been to us...great customer service.","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Benny “."},{"reviewId":"57222501-1255-40af-9f09-1b587b9d37be","range":0,"rating":5,"reply":"Thank you for the kind words, Cynthia. We're glad Legion was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2024-03-15T13:59:00","review":"Legion was a great help today. His customer service was amazing.","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Cynthia B."},{"reviewId":"1272e09a-968b-4fae-b2a3-28ebb9b19768","range":0,"rating":5,"reply":"Hi Shawna, thank you for your review. We're glad Legion Aten was very nice and helpful. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-03-14T16:19:00","review":"Legion Aten was very nice and helpful when I was was on a tight spot. Thanks so much","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Shawna"},{"reviewId":"b753d305-18f8-428e-9ce4-f5aad1dd58b0","range":0,"rating":5,"reply":"Thank you for the review, Bryce! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are available at 888-storage whenever you need us.","replyTime":"2024-03-11T16:52:00","review":"Very friendly and helpful staff.  No problems at all with unit.","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Bryce P."},{"reviewId":"6659b281-3329-48fa-9379-c18ae12bae89","range":0,"rating":5,"reply":"Thank you for the kind words, Travis. It's wonderful to know Legion went above and beyond to meet your storage needs! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2024-03-09T12:07:00","review":"We had an issue of changing the units into\nSomeone else name with the the original owner of the storage having to Daley a power of attorney we were told this would take days before we could gain access to the unit Legion went above and beyond to get this taken care of the same day an we are greatly appreciative for everything Legion has done to get this done!!!!","source":"Google","submissionTime":"2024-03-08T00:00:00","userName":"Travis Y."},{"reviewId":"23ea2c91-7a49-4bfa-ab68-0498fa79ff72","range":0,"rating":5,"reply":"Hi J, thank you for your review. We're glad Legion was extremely helpful and knowledgeable. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-03-07T12:57:00","review":"Legion- Was extremely helpful and knowledgeable on aspects of the company.","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"J R."},{"reviewId":"91997bb6-7f69-4537-bb27-8321ba1e7b05","range":0,"rating":5,"reply":"Hi Jacques, thank you for your review. We're glad Legion Aten was very helpful and nice. We're so happy to hear we have your recommendation! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  ","replyTime":"2024-03-07T16:29:00","review":"I just came by today looking for a storage unit for a good price and Legion Aten the assistant store manager was very helpful and nice I would definitely recommend this location to others","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"jacques l."},{"reviewId":"7bb0fdf4-8f0f-49da-871f-a5c020cbd674","range":0,"rating":5,"reply":"Hi Terel, thank you for your review. We're glad Legion was able to help! We're committed to providing excellent customer service. Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-03-05T12:58:00","review":"Legion was extremely helpful in my time of need looking for a storage unit. Great customer service!!","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"Terel P."},{"reviewId":"fdc24bc3-1474-416f-a565-75b9c0996d42","range":0,"rating":5,"reply":"Hi Rc, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2024-03-05T16:42:00","review":"Very helpful and friendly awesome","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"RC B."},{"reviewId":"05327b49-56c1-4748-aa14-bc364de124cc","range":0,"rating":5,"reply":"Hi Edaddyclique, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-03-05T12:55:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2024-03-04T00:00:00","userName":"edaddyclique F."},{"reviewId":"b10bd3f1-a8e6-4d56-878b-8cbe1c74227c","range":0,"rating":5,"reply":"We think Legion Aten is great too! Thanks for the positive review, J. We're committed to providing excellent customer service. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-04T13:41:00","review":"Legion Aten was awesome great customer service quick and has your back!!! Love Extra Space Storage.","source":"Google","submissionTime":"2024-03-02T00:00:00","userName":"J. J."},{"reviewId":"fdfcf52d-dc15-411f-83a0-d2b6b124ca2b","range":0,"rating":5,"reply":"Hi Rosalio, thank you for your review. We're glad Legion Aten got you setup and in a unit with great promotion and was very professional and knowledgeable. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! ","replyTime":"2024-02-29T11:53:00","review":"Legion Aten got me setup and in a unit with great promotion he was very professional and knowledgeable thank you legion your great!","source":"Google","submissionTime":"2024-02-29T00:00:00","userName":"Rosalio H."},{"reviewId":"115722fc-9759-4dbf-8826-9e7a4a371f86","range":0,"rating":5,"reply":"Hi Daniel, thank you for your review. We're glad Legion Aten was honest, and professional and made you feel comfortable. We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-02-28T15:07:00","review":"Legion Aten was my contact person. He was honest,  professional and made me feel comfortable and answered all my questions. I highly recommend this company.  Daniel Geier.","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Daniel G."},{"reviewId":"46ec7567-8d4e-4393-8962-b31a82ff8f0a","range":0,"rating":5,"reply":"Thanks, Michael! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-02-28T17:19:00","review":"Very knowledgeable and helpful on finding me the correct unit.","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Michael S."},{"reviewId":"a58162f6-d553-4efb-8ef7-1bdf2599519c","range":0,"rating":5,"reply":"Thanks, Z. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions. ","replyTime":"2024-02-28T18:58:00","review":"Very good customer service nice and helpful (Legion Aten )","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Z C."},{"reviewId":"d6a5bb08-2c95-44a4-b90e-4d2443dcf964","range":0,"rating":5,"reply":"Hi Davina, thank you for your review. We're glad Keil went out of his way to find you one at another location. We think Legion Aten is great too! If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-02-26T12:36:00","review":"I rented on central. Was the wrong size. Keil went out of his way to find me one at another location. Legion Aten was awesome to set me up and reserve by phone to make sure I got what I needed at the Eubank location in Albuquerque.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Davina G."},{"reviewId":"cad5b480-6f7d-4988-9e04-77731e34be05","range":0,"rating":5,"reply":"Thanks, Destiny! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're committed to providing excellent customer service. We're glad Legion Aten was always cheerful and helpful and would explain anything you needed. Extra Space Storage takes great pride in offering customers a variety of packing supplies, fit for all your moving needs! Please call us at 888-storage if you need further assistance with your storage needs. \n ","replyTime":"2024-02-20T14:24:00","review":"It was very straightforward. Discounts on move in, clean units, many sizes, easy access, and a convenient location. There's only so much a storage unit can do to earn 5 stars... what really made it great was the customer service. legion Aten he was always cheerful and helpful and would explain anything you needed. The office had packing tape, boxes, bubble wrap, and even padlocks. He gets 5 stars!","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"Destiny H."},{"reviewId":"c356eabd-dba7-4e80-b37f-c96c5e09c22e","range":0,"rating":5,"reply":"We think Legion is great too! Thanks for the positive review, Gustavo. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-02-14T12:56:00","review":"Legion is an awesome guy answer all my questions and even show a unit of the size i ask for to see if it will be big enough, i can’t thank him enough","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Gustavo W."},{"reviewId":"fde67869-46ca-4b29-8da6-af1f4cff9164","range":0,"rating":5,"reply":"Hi Kind, thank you for your review. We're glad Susy handles storage issues with professionalism and class. Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2024-02-07T10:31:00","review":"Susy, handles storage issues with professionalism and class.  I had needs for storage and 24 hour access.  I searched all over town!  Not only did they have 24/7 access but, also met my budget needs, too!  Thanks, Susy and Extra Space Storage.","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"kind S."},{"reviewId":"8630782b-36b4-4b85-9bde-b6a70ab05009","range":0,"rating":5,"reply":"Thank you for the kind words, Brandi! We're committed to providing excellent customer service. Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-02-07T13:23:00","review":"I totally appreciated the customer service and will refer anyone. Thank you Legion Aten for the great customer service!","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Brandi G."},{"reviewId":"19053b31-bf92-40da-8d0f-8f4765ba7a52","range":0,"rating":5,"reply":"Hi Melissa, thank you for your review. We're glad our employee is really helpful and nice. Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-02-05T15:28:00","review":"Never had problems and susy the front office girl is real helpful and nice","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"Melissa m."},{"reviewId":"d6d4b3f5-867f-4c24-b7d6-e46a54dd5f27","range":0,"rating":5,"reply":"Hi W, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We think our team is great too! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Feel free to reach out any time at 888-storage.  \n\n","replyTime":"2024-02-05T15:22:00","review":"Clean facilities with great staff affordable prices.","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"W S."},{"reviewId":"891fb2f5-8ad2-421a-8bc4-3e0835e8b43c","range":0,"rating":5,"reply":"Thank you for the kind words, Anamarie! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-03T10:40:00","review":"Great service  with Legion  Aten","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Anamarie M."},{"reviewId":"4af13197-b4d9-4f2a-8e7c-2ae06ea0fdf4","range":0,"rating":5,"reply":"Hi Shara, thank you for your review. We're glad Legion was professional and very helpful. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We appreciate you recommending us to your friends and family. Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-02-02T13:53:00","review":"Legion was professional and very helpful in helping us sign up for a unit here! Property is well kept and im happy to recommend my friends and family to this facility!!","source":"Google","submissionTime":"2024-02-02T00:00:00","userName":"Shara"},{"reviewId":"d803d17f-ceb7-42f1-8592-aa95e28e1af7","range":0,"rating":5,"reply":"Thank you for the kind words, Lupita! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-02-01T16:27:00","review":"all about the needs of the customer very attentive, also his customer service skills are great he knew exactley what promotions were in place and well made us feel our stuff will be safe","source":"Google","submissionTime":"2024-02-01T00:00:00","userName":"Lupita B."},{"reviewId":"0a6d35bd-2e4e-43fc-b1eb-1cd8817d55bd","range":0,"rating":5,"reply":"Hi Judy, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We make it a priority to provide well-kept facilities and are so glad to hear your experience reflects that. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-01-31T15:57:00","review":"Thank you legion for you professionalism and advice I got aperfect unit on a well kept facility! Thank you so much for your help!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Judy J."},{"reviewId":"36859d73-c1be-44ef-be83-063b4febb602","range":0,"rating":5,"reply":"Hi Fernando, thank you for your review. We're glad our team was friendly. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-01-30T15:31:00","review":"Very friendly staff and also affordable","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"Fernando G."},{"reviewId":"c55745eb-0c7a-4a67-a728-1b4ea94b67f1","range":0,"rating":5,"reply":"Thank you for the kind words, Alexis! We're committed to providing excellent customer service, a super clean location, and great unit rates. We're glad our team goes above and beyond to accommodate renters. We're glad you chose Extra Space! If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-01-29T11:42:00","review":"Excellent customer service, super clean location, and great unit rates. The staff goes above and beyond to accommodate renters, and I'm so glad I chose this location!","source":"Google","submissionTime":"2024-01-29T00:00:00","userName":"Alexis N."},{"reviewId":"977c76c9-2683-480e-a9f1-eaf060f54821","range":0,"rating":5,"reply":"Hi Tera, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Susy! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-27T16:06:00","review":"This location has been more than kind with their customer service! Susy was beyond helpful! Thank you, Susy!!","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Tera Z."},{"reviewId":"4acf7fef-0e52-4458-a1fb-49c48f377ca0","range":0,"rating":5,"reply":"Hi Diane, thank you for your review. We're glad Legion was able to help! Feel free to reach out any time at 888-storage.  \n","replyTime":"2024-01-25T13:49:00","review":"The manager, Legion, was super helpful with our long-term storage planning and local delivery of all our possessions!! Thank you so much for accommodating our needs in one phone call.","source":"Google","submissionTime":"2024-01-25T00:00:00","userName":"Diane P."},{"reviewId":"bd661281-8756-43ef-b8bd-00588459888e","range":0,"rating":5,"reply":"Hi Lamar, thank you for your review. We're glad Legion made the process of getting a unit very simple for you, and was very professional and courteous. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-01-26T08:14:00","review":"Assistant Store Manager Legion made the process of getting a unit very simple for me, as this is my first time getting a storage unit. He was very professional and courteous throughout the entire process. 10/10 for my man, Legion!","source":"Google","submissionTime":"2024-01-25T00:00:00","userName":"Lamar N."},{"reviewId":"a9eb5bce-b416-4cba-b382-62615df9594a","range":0,"rating":5,"reply":"Thank you for the kind words, Edward! We're committed to providing excellent customer service. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if you need any future assistance.   \n\n","replyTime":"2024-01-24T10:58:00","review":"Outstanding customer service by Susy. Friendly, courteous, professional all around a great renting experience .","source":"Google","submissionTime":"2024-01-24T00:00:00","userName":"Edward W."},{"reviewId":"a7bc1035-dfff-4f09-b64a-6aba611e527d","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Db. We're committed to being your go-to stop for all your local storage needs! We're glad Susy treated you like part of her family! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2024-01-22T17:32:00","review":"This is a great storage place. Susy treated me like part of her family! Highly recommended!","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"DB M."},{"reviewId":"7b9e58ad-60c9-438a-8359-33fc1d3a01bf","range":0,"rating":5,"reply":"Thank you for the kind words, Avery! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2024-01-15T13:37:00","review":"Really great service, super nice to work with.","source":"Google","submissionTime":"2024-01-15T00:00:00","userName":"Avery D."},{"reviewId":"547876b0-f2ba-490a-8f63-51aa1c2633cc","range":0,"rating":5,"reply":"Hi Garrett, thank you for your review. We're glad Legion made things easy. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2024-01-12T11:50:00","review":"Legion made things easy. Understandable and answered questions I had with ease.","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"garrett"},{"reviewId":"97818c42-6e7a-4fb3-8e98-7d9cb0da10a0","range":0,"rating":5,"reply":"Hi Sonia, thank you for your review. We're glad Legion had great customer service and helped with all your questions. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2024-01-12T12:34:00","review":"Legion had great customer service and helped with all our questions. I will be back","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"Sonia G."},{"reviewId":"f6fdb44c-736a-4153-9b15-099589e0c065","range":0,"rating":5,"reply":"We think Sue is great too! Thanks for the positive review, Samantha. We are thrilled to hear your experience was great. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2024-01-08T12:11:00","review":"Susie I believe her name was, was great. Super friendly from the second we walked in and answered any questions we had. Great experience and put our minds at ease about the safety of our stuff. :)","source":"Google","submissionTime":"2024-01-08T00:00:00","userName":"Samantha V."},{"reviewId":"186016ba-822a-4303-8cb1-d6f2f26a1191","range":0,"rating":5,"reply":"Hi Bill, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, courteous staff, so we are thrilled to hear that you had such a positive experience renting with us! If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-01-05T12:46:00","review":"Everyone was very friendly and courteous, I've always liked their services.","source":"Google","submissionTime":"2024-01-05T00:00:00","userName":"Bill S."},{"reviewId":"50d16f56-2c4c-4354-8722-545c8762232a","range":0,"rating":5,"reply":"Hi Og, thank you for your review. We're glad Legion was very helpful and explained the process in detail. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.   \n\n","replyTime":"2024-01-03T10:13:00","review":"Legion was very helpful and explained the process in detail. Very professional and highly recommend if you need extra storage.","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"OG S."},{"reviewId":"bc1e14df-3b99-4bea-9432-5a8ae34bd249","range":0,"rating":5,"reply":"Hi Lusyverushka, thank you for your review. We're glad Legion was extremely helpful, gave great advice that fit your needs, and was professional and courteous throughout the entire process. Providing renters with clean and secure facilities is our top priority. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-01-03T12:51:00","review":"Legion was extremely helpful and gave great advice that fit my needs. He was professional and courteous throughout the entire process. Clean and safe grounds to store my items","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"LusyVerushka"},{"reviewId":"ff358adb-4fd6-4caf-9b6e-57b92767a94a","range":0,"rating":5,"reply":"Hi Glenda, thank you for your review. We're glad Legion was so professional and courteous and answered all your questions. We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-01-03T13:50:00","review":"Legion was so professional and courteous and answered all my questions thank you so much for helping me get into storage and saving me MONNNNNNEEYYYYY!!!!!","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"Glenda G."},{"reviewId":"a62f237f-8d4b-4b55-a8c6-2a32bf5b0a80","range":0,"rating":5,"reply":"Hi Monique, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Legion! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-01-01T08:10:00","review":"Extra space storage on EuBank is the only storage placed I have used to store my personal belongings when I have moved and for just to keep the things my place has no storage for. The manager at the store, Legion, has been professional, kind and informative. He made sure he went over all of the policies so there was no confusion about my bill or the policies. I will use them over and over and go now where else. They treat you as top priority  and have been there to help w any issues and suggestions within company guidelines that I may have arise if i am in a bind. The facility is kept clean and the price for as big as the units are reasonable. I will choose extra space storage Everytime I need storage space. They do a stellar job.","source":"Google","submissionTime":"2023-12-31T00:00:00","userName":"Monique C."},{"reviewId":"d7f5a527-26b2-4c0f-89f6-9ee510b83ed6","range":0,"rating":5,"reply":"Thank you for the excellent rating, Victoria! We're happy we were able to provide a smooth rental experience. We're glad Susie provided great over-phone customer service! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-12-28T11:21:00","review":"Easy online rental and Susie provided great over phone customer service!!","source":"Google","submissionTime":"2023-12-28T00:00:00","userName":"Victoria Y."},{"reviewId":"0c218166-f52b-4e0e-9f2c-406202ffadb9","range":0,"rating":5,"reply":"Hi Thaddeus, thank you for your review. We're glad our team was so very helpful and courteous. Feel free to reach out any time at 888-storage.  ","replyTime":"2023-12-28T15:52:00","review":"So very helpful and Courteous. Always have a great conversation with whomever is working. Great place. Going 4 years. Thank you.","source":"Google","submissionTime":"2023-12-28T00:00:00","userName":"Thaddeus V."},{"reviewId":"1fcc3981-1423-44cc-8ee5-a70e445c2c79","range":0,"rating":5,"reply":"Hi Tc, thank you for taking the time to leave your feedback! We pride ourselves on having a professional and fast staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2023-12-27T13:51:00","review":"Professional and fast","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"Tc W."},{"reviewId":"d5e53499-4368-4ff6-bf78-1554dcb396ea","range":0,"rating":5,"reply":"Hi Misty, thank you for your review. We're glad Legion Aten was considerate, clear, and patient. We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-12-27T14:46:00","review":"I had a great encounter with Legion Aten.\nHe was considerate, clear and patient. He answered all my questions.\nI really appreciate the awesome customer service I was given.","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"Misty K."},{"reviewId":"ed63acf1-a243-4add-ac97-f327749e15da","range":0,"rating":5,"reply":"Thanks, Brenda! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Susy was able to provide that for you! Feel free to reach out any time at 888-storage.  ","replyTime":"2023-12-26T11:21:00","review":"Susy was greasing helping me today getting a storage space.","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Brenda"},{"reviewId":"50f686a4-504b-4b56-8741-245021fd66df","range":0,"rating":5,"reply":"Hello Amber, thank you for the positive review. We are happy to hear you are enjoying your storage unit! We're glad Anchondo was able to help. Please call us at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-12-26T12:56:00","review":"Now I must say, I have used many storage units in my life, and this is by far the very best unit I've had. They really are very nice! Thank you so much, Susy Anchondo for all your help!!!","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Amber G."},{"reviewId":"faf753f3-0b82-469b-9892-a7f8a38a2f3c","range":0,"rating":5,"reply":"Hi Collin, thank you for your review. We're glad Susy was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-12-26T15:43:00","review":"Susy was a huge help with figuring out what I needed.","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Collin M."},{"reviewId":"42e79a53-82de-4492-8953-e49dabd6f703","range":0,"rating":1,"reply":"Hi DjCorvoGamingYT, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2023-12-18T07:44:00","review":"Pieces of garbage will randomly raise prices and not tell you and come up with some bogus excuse as to why then proceed to charge you an absurd amount of money if you're so much as a day late PLEASE go anywhere else","source":"Google","submissionTime":"2023-12-17T00:00:00","userName":"DjCorvoGamingYT"},{"reviewId":"f3e98e9e-57ca-46cb-9cfd-a6e967689731","range":0,"rating":5,"reply":"Hi M, thank you for your review. We're glad our team was courteous and helpful. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-12-13T08:22:00","review":"Nice facility, courteous and helpful staff.","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"M J."},{"reviewId":"995d5366-cd96-42e4-b42f-c103e6315055","range":0,"rating":5,"reply":"Hi Anissa, thank you for your review. We're glad our team was able to help! If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2023-12-13T11:13:00","review":"Very helpful staff, Legion Aten was a great help in helping me change units as the original one I purchased was too small","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Anissa V."},{"reviewId":"a7176c27-b28f-4082-8fb3-8f477c805279","range":0,"rating":5,"reply":"Hi Kathy, thank you for your review. We're glad our team was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-12-13T11:41:00","review":"Very helpful","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Kathy S."},{"reviewId":"aee6209f-ae56-4d9d-b9db-71b2941e46a9","range":0,"rating":5,"reply":"Hello, Anita. Thank you for the review. We're so glad Susie could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-12-11T11:18:00","review":"Susie was a great help and wonderful.","source":"Google","submissionTime":"2023-12-11T00:00:00","userName":"Anita A."},{"reviewId":"7db66ad7-75c2-4d11-ad0c-a7d8d3e55c8e","range":0,"rating":5,"reply":"Hi Shannon, thanks so much for your review! We are thrilled to hear your experience with Legion was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-12-09T11:30:00","review":"Through out the year I've been renting from extra space storage  Legion Aten Has been there every question, lock, and answer, thank you Legion !!! And co.","source":"Google","submissionTime":"2023-12-09T00:00:00","userName":"Shannon W."},{"reviewId":"4de0128b-ff93-4b10-ab1e-9161efb5176e","range":0,"rating":5,"reply":"Hi Marlon, thank you for your review. We're glad our team has been very helpful and quick to respond to requests. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-12-06T14:51:00","review":"Have been very helpful and quick to respond to request.","source":"Google","submissionTime":"2023-12-06T00:00:00","userName":"Marlon T."},{"reviewId":"21fc1a30-8888-4f26-b796-032a703363f9","range":0,"rating":5,"reply":"Thank you for the kind words, Letty! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! We're so happy to hear we have your recommendation! Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-12-06T15:52:00","review":"Amazing customer service provided by Legion Aton. Also really good price. Would definitely recommend this location. I am really happy with fast service that was provided to me.","source":"Google","submissionTime":"2023-12-06T00:00:00","userName":"Letty G."},{"reviewId":"a180f243-3854-49fa-8abc-13c8a113cb71","range":0,"rating":5,"reply":"Thank you for the excellent rating, Anita. We are glad Susy was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-12-04T09:58:00","review":"The manager Susy is the Best Customer Service, fast, friendly service","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"anita f."},{"reviewId":"d8541766-a5e5-466f-a2d2-c80f06daaad1","range":0,"rating":5,"reply":"Thank you for the kind words, Jasmine. We're glad Susie was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2023-12-04T12:06:00","review":"Susie was an excellent help, great customer service!!","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Jasmine D."},{"reviewId":"b252f49b-43b3-45a7-b809-2339d47c4886","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Greg! We're glad Will has seasoned customer service skills. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-12-04T17:18:00","review":"I am a customer for four years and my experience with will today was exceptional.  He made me feel like a valuable customer.  Will has seasoned customer service skills.","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Greg W."},{"reviewId":"8e9d1ff1-7c9e-4d4b-bd96-470714c90c11","range":0,"rating":5,"reply":"Hi Luis, thanks so much for your review! We are thrilled to hear your experience with Legion Aten was great. We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-12-01T16:10:00","review":"I had a great experience with Legion Aten very attentive and helpful definitely recommend","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Luis B."},{"reviewId":"d6c55001-8b6d-4ad3-bf1b-9c8adce79d2b","range":0,"rating":5,"reply":"Hi Tina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Legion! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-11-25T09:13:00","review":"Legion Aten greeted me upon arrival was very friendly and helpful.","source":"Google","submissionTime":"2023-11-25T00:00:00","userName":"tina h."},{"reviewId":"f2fa550e-ba55-4281-96df-b4e4036d793d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jessica! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-11-22T16:06:00","review":"He was very helpful and fast service!!","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Jessica R."},{"reviewId":"8a93a6eb-5146-48c9-b61f-a54db3c4adc6","range":0,"rating":4,"reply":"Thank you for the kind words, Tram! We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-11-22T08:10:00","review":"Customer service was excellent and efficient from Legion Aten!!!","source":"Google","submissionTime":"2023-11-21T00:00:00","userName":"Tram T."},{"reviewId":"9432e432-87e9-41f8-8b6a-0fd84225807d","range":0,"rating":5,"reply":"Hi Aj, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-11-21T16:43:00","review":"Will great service helped moved out of storage !","source":"Google","submissionTime":"2023-11-21T00:00:00","userName":"Aj C."},{"reviewId":"ceb625eb-6b01-4b54-8b9f-0625269638cc","range":0,"rating":5,"reply":"Thank you for the kind words, Art! We're committed to providing excellent customer service and very helpful staff. We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-11-15T12:43:00","review":"They had great customer service and were very helpful definitely recommend them!","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Art b."},{"reviewId":"444e186e-cfc8-4824-b051-be5934d52af5","range":0,"rating":5,"reply":"Loko, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-11-14T12:47:00","review":"Good prices and people they also have a nice security system","source":"Google","submissionTime":"2023-11-14T00:00:00","userName":"loko l."},{"reviewId":"9c244659-1bd1-47af-bc7a-b21ab10e41b9","range":0,"rating":5,"reply":"Thank you, Geri. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-11-13T14:18:00","review":"Everyone is so friendly and helpful.its. a great place to do business.","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Geri H."},{"reviewId":"cadc8fa2-fe74-4c32-b2f5-8688bbbf3bf9","range":0,"rating":5,"reply":"Hi Josephine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-11-14T09:47:00","review":"I highly recommend  this place cleanliness great customer service ??!!","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Josephine L."},{"reviewId":"6511da37-0461-4836-a809-d8c302b20b45","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Theeta! We're so happy to hear Legion was able to make your rental process quick and hassle-free! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2023-11-10T16:36:00","review":"Easy and quick and I want to thank Legion Aten for being so thoughtful in my stressed out day. Appreciate it bunches!","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Theeta C."},{"reviewId":"bef1a299-b257-4f4f-ad95-4b2a9d7788c2","range":0,"rating":5,"reply":"Hi Alexsandra, thank you for your review. We're glad Legion Aten went out of his way to get you back into your unit and helped you with payments. Please give us a call at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-11-10T11:39:00","review":"I would like to give a big thank you to Legion aten. He went out of his way to get me back into my unit. Helped me on payments. Tyank you!","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Alexsandra C."},{"reviewId":"685dd487-9852-4732-8c92-5c967d24d69e","range":0,"rating":5,"reply":"Hi Sayra, thank you for your review. We're glad our team was always willing to help and are very friendly. Feel free to stop by the office if you need anything! ","replyTime":"2023-07-28T16:05:00","review":"SM Legion was very informative and understanding of situation. Helped me get into unit super quick and easy. Thanks you so much!!!!!!","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"Chana A."},{"reviewId":"1d370f24-cb01-4213-b891-08b193578033","range":0,"rating":5,"reply":"Thank you for the excellent rating, David. We are glad Legion was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2023-11-07T12:27:00","review":"Easy and fast and a great price. Legion Aten was responsive and super quick.","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"David M."},{"reviewId":"ed780abb-351d-4263-9307-0ae78ee3b428","range":0,"rating":5,"reply":"Hi Debbie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-11-06T12:47:00","review":"The team was so nice and kind. I’m happy I came to this location.","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"Debbie"},{"reviewId":"adb4669d-492b-4354-aa3d-37e834e110eb","range":0,"rating":5,"reply":"Hi Juan, thank you for recommending us. We're glad Legion Aten helped you with your new storage unit, was very professional and was ready to get you situated as soon as you walked in. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-11-02T10:03:00","review":"Legion aten helped me with my new storage unit very professional and was ready to get me situated as soon as I walked in I recommend extra space storage","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Juan m."},{"reviewId":"be43cedd-d7d5-4f64-a861-83dd94a090d3","range":0,"rating":5,"reply":"Thank you for the review, Goruneat! We pride ourselves on having a friendly, accommodating staff and are so happy Legion was able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-11-02T12:52:00","review":"Legion was helpful and informative and speedy to help get things moving. We thank you for your help and support.","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"GORUNEAT R."},{"reviewId":"14c15a98-3986-401f-85b3-88fc2f95b967","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ashley! We're happy Legio was able to provide a smooth rental experience. Please call us at 888-storage if you need anything.","replyTime":"2023-11-02T14:58:00","review":"Legio was very professional and helped us get setup in a unit at a great price I love the new team at the store 5 stars!!!!!!","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Ashley K."},{"reviewId":"c6c9a2b5-5180-4f7a-b3aa-ff3c309c33d1","range":0,"rating":5,"reply":"Darke, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. If there is anything we can do for you, please let us know at 888-storage. ","replyTime":"2023-11-02T17:44:00","review":"Have been with Extra Space Storage on and off for years, I really enjoy the safety of my personal items, no matter where I move to. I expect no different from this location. Legion was really helpful finalizing my online reservation, very personable and professional, thank you so much!","source":"Google","submissionTime":"2023-11-02T00:00:00","userName":"Darke S."},{"reviewId":"4af7dadd-cbac-4028-ac22-2dad52783868","range":0,"rating":5,"reply":"Hi Tracy, thank you for your review. We're glad Legion Aten was able to help! Please give us a call at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-11-01T14:17:00","review":"Legion Aten was Very Helpful...","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Tracy K."},{"reviewId":"2e3b6605-0d23-4dce-a196-2845b9b7e021","range":0,"rating":5,"reply":"We think Legion is great too! Thanks for the positive review, Jeff. We're glad he was chill and laid back. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-11-02T07:09:00","review":"Legion is the best manager in the world understanding the situation I was in and he was chill lay back and needs a promotion","source":"Google","submissionTime":"2023-10-28T00:00:00","userName":"Jeff W."},{"reviewId":"641a162b-1532-4e31-b786-7ac394f8e6b4","range":0,"rating":5,"reply":"Hi Clara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Legion! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-28T14:30:00","review":"Legion was very knowledgeable and gave great assistance in getting my rental thank you! I'll refer my family to this facility! :D","source":"Google","submissionTime":"2023-10-28T00:00:00","userName":"Clara R."},{"reviewId":"7adee309-ffdc-4e05-a870-f176ed89b877","range":0,"rating":5,"reply":"Hi Nunya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-10-28T14:03:00","review":"Everything went smoothly. From one spot to another. These guys were very helpful.","source":"Google","submissionTime":"2023-10-28T00:00:00","userName":"Nunya B."},{"reviewId":"7d96afcb-258b-4de0-8a8d-7bec643016fd","range":0,"rating":5,"reply":"Thank you for the review, Jeff! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-10-24T09:50:00","review":"The staff is very friendly and service is great","source":"Google","submissionTime":"2023-10-24T00:00:00","userName":"Jeff F."},{"reviewId":"343f270d-36d4-4b56-aaa6-bae2d380edd4","range":0,"rating":1,"reply":"Hi Nikki, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.\n","replyTime":"2023-10-18T08:36:00","review":"I thought I was getting a good deal on a 10x10 for $59. It tuned out to be 2 5x10 upstairs making it extremely difficult to fit any large furniture in the units. Also the rates have almost tripled to $150. Terrible experience","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Nikki C."},{"reviewId":"7d26c70f-003a-4c33-902d-f4d1a890f631","range":0,"rating":5,"reply":"Thank you for the excellent rating, P! We're so glad we were able to meet your storage needs. ","replyTime":"2023-04-08T17:42:00","review":"I was in the process of having the carpet replaced in my circa 1950's home when the installer discovered possible asbestos tile underneath the padding.   They has to immediately stop installation and I was referred to a testing and remediation company.  The tests came back positive and I had to as quickly as possible remove everything so the asbestos workers could remove and treat the tile and mastic from my living room, hallway a d two bedrooms.\nPlus move out myself and kennel my pets for ten days or more.\nI contacted EXTRA SPACE STORAGE in Albuquerque online and was able to make arrangements 'immediately' to store my items for as long as necessary.   Their facility is near my home and the entire process has run smoothly in the midst of all the chaos I was experiencing otherwise.\nIt's been very much appreciated during such a unforeseen event.  Thanks to everyone for being there for me.","source":"Google","submissionTime":"2023-10-06T00:00:00","userName":"P B."},{"reviewId":"0e5b34d9-5509-4961-8760-e625056d88bd","range":0,"rating":5,"reply":"Hi Kathleen, thank you for your review. We're glad Legend was very nice! Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2023-10-09T16:32:00","review":"Legend was very nice !","source":"Google","submissionTime":"2023-10-06T00:00:00","userName":"Kathleen F."},{"reviewId":"978a62a7-a0cd-4ba9-b72e-3c350f20b688","range":0,"rating":5,"reply":"We think our employee is great too! Thanks for the positive review, Samantha. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-04T10:31:00","review":"The team is great and very informative thank you Legion Ayen your great","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"Samantha M."},{"reviewId":"a5a9a790-8bad-49be-b397-5b1245a08a78","range":0,"rating":5,"reply":"Hi, Moon, Thank you for the 5-star review. We're so happy you are enjoying the extended access hours. You can reach us at 888-storage if you need anything.","replyTime":"2023-10-02T09:34:00","review":"Gate is open till 10 pm\nInformation says it's closed but it means the office! I posted a picture with all the Info on it ?","source":"Google","submissionTime":"2023-10-01T00:00:00","userName":"Moon G."},{"reviewId":"33f56d8a-cf00-408e-aaa0-6d349c55ba41","range":0,"rating":5,"reply":"Hi Kiana, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-09-30T11:14:00","review":"Very helpful. Nice people. This is my first storage ever!!","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Kiana G."},{"reviewId":"c7e4e148-12c2-43e6-8e9f-04515df0deb8","range":0,"rating":5,"reply":"Hi Chloe, thank you for your review. We're glad our team is super helpful and nice. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-03-06T15:19:00","review":"Everyone is supper helpful and nice","source":"Google","submissionTime":"2023-09-27T00:00:00","userName":"Chloe H."},{"reviewId":"a9b66724-6945-41eb-8a9e-8b1101fe32c2","range":0,"rating":5,"reply":"Hi Jack, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-09-26T09:44:00","review":"Was extremely knowledgeable and informative. Made me feel comfortable about storing my items .","source":"Google","submissionTime":"2023-09-26T00:00:00","userName":"Jack C."},{"reviewId":"eb78f711-01c1-46ee-b2df-67d3a2a71ee6","range":0,"rating":5,"reply":"Hi Emily, thank you for your review. We're glad our team was friendly and easy to work with! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-26T13:03:00","review":"Friendly, easy to work with!","source":"Google","submissionTime":"2023-09-26T00:00:00","userName":"Emily F."},{"reviewId":"e36d2adf-f0e5-48e8-9cb5-033641c09454","range":0,"rating":5,"reply":"Thank you for the review, Tianna! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-09-17T11:35:00","review":"Love everything about the facility, my unit is perfect! Sales person legion showed everything I needed. Was very knowledgeable. I really appreciate him for his hard work and dedication !","source":"Google","submissionTime":"2023-09-16T00:00:00","userName":"Tianna H."},{"reviewId":"fcfcdf4a-d66c-48f8-8a16-7d127dd0659c","range":0,"rating":5,"reply":"Thank you for the review, Deja! We pride ourselves on having a friendly, accommodating staff and are so happy Legion was able to assist you! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2023-09-17T10:48:00","review":"The assistant manager for the extra space storage on Eubank and central was very welcoming and nice. He knew what he was doing and he understood my situation. He was able to help out in no time. I believe his name was Legion and I just loved the customer service!","source":"Google","submissionTime":"2023-09-16T00:00:00","userName":"Deja V."},{"reviewId":"7a50e337-17ea-4e81-a2d6-325e1cc6bcec","range":0,"rating":5,"reply":"Hi Nicole, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Legion! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-09-16T14:39:00","review":"I had the most outstanding experience with your associate. Legion was very helpful in addressing any questions and all of my concerns regarding changing from a CubeSmart storage company to an extra space storage company. I have much more confidence and my move and I look forward to being a customer of Extra space storage.","source":"Google","submissionTime":"2023-09-16T00:00:00","userName":"Nicole M."},{"reviewId":"47cea958-4b50-40a5-bb3a-538db960fa8c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Khalil. We are glad Legion was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-09-16T13:47:00","review":"Legion had good customer service skills when I arrived and answered all my questions for information about the storage. Would highly recommend going here!!!","source":"Google","submissionTime":"2023-09-16T00:00:00","userName":"khalil h."},{"reviewId":"faa493b3-2ebb-47ce-b289-8565e4da040f","range":0,"rating":5,"reply":"Hi Leah, thank you for your review. We're glad our team was super kind, professional, and efficient! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-09-14T13:00:00","review":"Super kind, professional, and efficient!","source":"Google","submissionTime":"2023-09-14T00:00:00","userName":"Leah N."},{"reviewId":"bb92188d-d738-4217-9376-5301d82316b0","range":0,"rating":5,"reply":"Hi Darryl!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-10-22T13:41:00","review":"One of the best storage in town ask for legion Aten and a good day","source":"Google","submissionTime":"2023-09-09T00:00:00","userName":"Darryl B."},{"reviewId":"55b150d9-78e1-463b-b94f-55b4bf29bb3c","range":0,"rating":5,"reply":"Hi Sierra, thank you for your review. We're glad Suzy was able to help! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-08-29T16:23:00","review":"Suzy was very helpful in getting us our unit!","source":"Google","submissionTime":"2023-08-29T00:00:00","userName":"Sierra M."},{"reviewId":"ce3b8c2d-f506-4cb6-b093-964f01681085","range":0,"rating":5,"reply":"Thank you, Liliana! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (505) 294-7023 if anything comes up!","replyTime":"2023-08-28T17:17:00","review":"I been help by Susy Anchondo she was very nice and helpful to me and was kinda to me","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Liliana Q."},{"reviewId":"12ad8440-cc5f-45c9-9f0f-dfe5db3a367a","range":0,"rating":1,"reply":"Trina, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience with Molly did not reflect that. We value your comments and will use them to make improvements in the future. We'd love a chance to talk with you directly, please call us at (505) 294-7023. ","replyTime":"2023-08-28T08:23:00","review":"Manager Molly is unprofessional and does not know how to handle storage disagreement between customer s concerning a storage unit","source":"Google","submissionTime":"2023-08-27T00:00:00","userName":"Trina l."},{"reviewId":"5122b018-7bf1-41e0-ad17-fa71f095d752","range":0,"rating":5,"reply":"Hello, Ian. Thank you for the review. We're so glad Legion could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-08-26T10:24:00","review":"Legion helped me get into my unit and I was impressed with his helpfulness. Everyone here looks out for you. Iv rented a lot of spaces and this one is the best!","source":"Google","submissionTime":"2023-08-26T00:00:00","userName":"Ian W."},{"reviewId":"b9c0dd59-c81e-43e4-b131-3dd576971d4d","range":0,"rating":5,"reply":"Hello, Heather. Thank you for the 5-star review! We're so happy we could help. If you have any questions, let us know at 888-storage.","replyTime":"2023-08-26T12:08:00","review":"Great place to get a storage unit. Everyone here is super helpful! Prices are good too.","source":"Google","submissionTime":"2023-08-26T00:00:00","userName":"Heather O."},{"reviewId":"c8ba3618-d689-4a8d-856d-bfac0167efc6","range":0,"rating":5,"reply":"Thank you for the kind remarks, Megan! We're so happy to hear we have your recommendation! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-08-26T14:17:00","review":"Very informative and helpful. Gave safety tips, and recommendations for storage.","source":"Google","submissionTime":"2023-08-26T00:00:00","userName":"Megan S."},{"reviewId":"66bb37f6-0d49-4957-97fe-3282be35bd21","range":0,"rating":5,"reply":"Thank you for the kind remarks, Oscar! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! ","replyTime":"2023-08-25T15:18:00","review":"I was very pleased with the help from legion and highly recommend Extra space storage!","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Oscar M."},{"reviewId":"4550aef9-32fc-4c07-aaf1-360796ec3673","range":0,"rating":5,"reply":"Thank you for the excellent rating, B. We are glad our manager Legion was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2023-08-25T17:54:00","review":"Legion was a great help & knowledgeable  good man","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"B C."},{"reviewId":"268ee0dd-3673-4bfa-935a-cbbb89fc0163","range":0,"rating":5,"reply":"Thank you for the kind words, Veronica. We're glad Tyler was able to help get your unit squared away! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2023-08-20T08:25:00","review":"Molly’s team especially Tyler was super nice and helped us get our unit squared away promptly and efficiently.","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"Veronica K."},{"reviewId":"7f036850-34a9-415f-88bf-d4da3d136e8f","range":0,"rating":5,"reply":"Hi Jasmine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-08-19T13:38:00","review":"Amazing customer service! Answer all of our questions","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"jasmine a."},{"reviewId":"44d2038a-1b9b-44b2-80f4-b9bc50dfc0f4","range":0,"rating":5,"reply":"Hi Brian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jennifer! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-08-19T09:13:00","review":"Thank you to all staff, Jennifer.","source":"Google","submissionTime":"2023-08-18T00:00:00","userName":"Brian S."},{"reviewId":"6312044d-2484-4079-981f-3f2946465909","range":0,"rating":5,"reply":"Hi Dyosa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-08-16T09:39:00","review":"Good people and friendly","source":"Google","submissionTime":"2023-08-15T00:00:00","userName":"Dyosa D."},{"reviewId":"8aaeab78-254a-468f-af43-b500b07f5395","range":0,"rating":5,"reply":"Thank you for the kind words, David! We're committed to providing excellent customer service. Feel free to reach out any time at 888-storage.  \n","replyTime":"2023-08-13T16:02:00","review":"Good customer service by phone and in person. Great location.","source":"Google","submissionTime":"2023-08-12T00:00:00","userName":"David H."},{"reviewId":"e62ccc81-0d08-4a81-ba87-243deeb39e1e","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Lance. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-31T14:15:00","review":"The one on ubank is awesome ?? ?? ?? ?? the people working that r working there r the best all-round hand down","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Lance K."},{"reviewId":"eb539264-ef18-4044-b9a6-770a3cec26b4","range":0,"rating":5,"reply":"Hola Patricia, muchas gracias por tu reseña! Estamos encantados de saber que su experiencia fue muy agradable. Nos alegra que Susy te haya ayudado. ¡No dude en comunicarse al 888-STORAGE si necesita algo!","replyTime":"2023-07-27T10:07:00","review":"Mi experiencia fue súper agradable el día que fui. La señorita Susy me asistió que era la única que hablaba español. Muy amable y eficiente en toda la información que me dio.","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Patricia A."},{"reviewId":"c643f09d-0bde-4330-b7e9-317f3dafc916","range":0,"rating":5,"reply":"Hi Ivan, thank you for your review. We're glad Susy helped you, was very professional, and patient. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-07-28T08:16:00","review":"I got one unit at extra storage at eubank and central, Susy help me and was very professional. She was patient and showed us the deferent size units and explained prices and discounts until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.","source":"Google","submissionTime":"2023-07-27T00:00:00","userName":"Ivan A."},{"reviewId":"e47c9be5-43e8-4d85-9069-671c3cb6fd8d","range":0,"rating":5,"reply":"Hi Renee, thank you for your review. We're glad Leagan was very helpful, kind, and efficient. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-26T12:53:00","review":"Leagan was very helpful, kind and efficient. Very happy with the service.","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Renee f."},{"reviewId":"14b2baad-30d1-4da7-9f0e-348953861ecb","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words Victory. Call us at 888-storage if you have any questions or need assistance with your rental! ","replyTime":"2023-07-21T16:43:00","review":"Great service, cheapest rates I could find.","source":"Google","submissionTime":"2023-07-21T00:00:00","userName":"Victory C."},{"reviewId":"72f008db-2275-4b24-afa8-f8ae5d2787b9","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Doris. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-10T15:01:00","review":"The staff are great very professional Legion is very welcoming.","source":"Google","submissionTime":"2023-07-10T00:00:00","userName":"Doris"},{"reviewId":"a9733319-079f-4dba-b3de-55841da641b2","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Stefannia. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ","replyTime":"2023-06-27T16:06:00","review":"Lana did a great job showing me 2 rental units!","source":"Google","submissionTime":"2023-06-28T00:00:00","userName":"Stefannia J."},{"reviewId":"cbca97dc-559f-4507-8f30-f46cb780d097","range":0,"rating":5,"reply":"Dustin, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Please stop by the office or call us at 888-STORAGE if we can help you with anything! ","replyTime":"2023-06-22T08:00:00","review":"Best for the price and best for my needs which were met easily without any drama or begging for deals!! Thanks for the piece of mind and great service provided!","source":"Google","submissionTime":"2023-06-22T00:00:00","userName":"Dustin"},{"reviewId":"5350ce43-bdf7-4a46-9255-d299f516b7ec","range":0,"rating":5,"reply":"Hi Rachelle, thank you for your review. We're glad Molly was super sweet, very professional, and was able to handle both you and another gentleman. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-16T08:13:00","review":"Molly was super sweet and very professional; she was able to handle both myself and another gentleman (we love a multitasker!) The whole visit was quick and efficient, and I greatly appreciated her!","source":"Google","submissionTime":"2023-06-15T00:00:00","userName":"Rachelle P."},{"reviewId":"9b90be3e-3d65-40fb-817e-3b76a71a6621","range":0,"rating":5,"reply":"Hi Dandy, thank you for your review. We're glad Molly was super kind and very great at answering any questions you had. Feel free to stop by the office if you need anything! \n","replyTime":"2023-06-16T08:11:00","review":"I was helped out by Molly! She was super kind and very great at answering any questions I had for her about the space I needed. Amazing service <3","source":"Google","submissionTime":"2023-06-15T00:00:00","userName":"Dandy L."},{"reviewId":"0972eeb7-bcae-4e10-b549-a0d00af0ff34","range":0,"rating":5,"reply":"Hi Jennifer, thank you for your review. We're glad our team has been very friendly and responsive. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! \n","replyTime":"2023-05-31T10:37:00","review":"So far this storage facility has been super easy to work with and very helpful.  We rented a unit online from out of state and my husband was able to check in and move everything right in when he arrived in town.  The office staff has been very friendly and responsive.","source":"Google","submissionTime":"2023-05-31T00:00:00","userName":"Jennifer S."},{"reviewId":"a427af20-6d58-42cb-9c4b-9d8f81ed8f2e","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high quality, affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words, Lorraine. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2023-05-05T08:16:00","review":"You guys are wonderful and your your costs are great because everybody seems to think that they should go up when they send me and be charging that much you guys have the perfect pay for a storage and you guys are quiet and you guys don't have no one did I see myself any storages","source":"Google","submissionTime":"2023-05-04T00:00:00","userName":"Lorraine E."},{"reviewId":"3ca7a0e7-9196-4c23-b5f1-d81c66124945","range":0,"rating":5,"reply":"Thank you for the review, Doug! We pride ourselves on having a friendly, accommodating staff and are so happy Tom and Paul was able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-05-05T07:55:00","review":"Tom and Paul were very helpful getting me space to help me with my move from New Mexico to Knoxville! Malik in Albuquerque was also helpful!","source":"Google","submissionTime":"2023-05-04T00:00:00","userName":"Doug L."},{"reviewId":"8bb2807e-420a-4aa8-b9e7-082f13d87a50","range":0,"rating":1,"reply":"Thank you for leaving a review, E. We take securing your belongings seriously. We value you as a customer and would like to help resolve your issue. Please contact our office at (505) 294-7023 regarding your concerns. \r\n","replyTime":"2023-04-30T12:44:00","review":"My expertience with this storage is very bad , there are not good at guarding the The rooms . Our space was broken into it. And they didn’t even call the cops!!!! I recommend that no one could trust them with your stuff.! And it looks like someone keeps going and looking for things too take!!!??","source":"Google","submissionTime":"2023-04-30T00:00:00","userName":"E M."},{"reviewId":"686224a2-6b94-444f-a6ed-b808d0ecd489","range":0,"rating":5,"reply":"We think Molly and Ash are great too! Thanks for the positive review, Razo. We're glad they always have time to talk to you. Feel free to stop by the office if you need anything! ","replyTime":"2023-04-28T15:28:00","review":"Molly is just absolutely amazing! As well as Ash, those two are just two peas in and pod and they always have time to talk to me when I’m going through my things! Just two really wonderful people working here!","source":"Google","submissionTime":"2023-04-28T00:00:00","userName":"Razo G."},{"reviewId":"05565570-97b4-4f5d-9ade-f9934e56143f","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Shahin. Feel free to stop by the office if you need anything! ","replyTime":"2023-04-17T13:29:00","review":"These guys are amazing very helpful polite jus good people to be around I will definitely come back","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Shahin A."},{"reviewId":"aa8ecb88-7a98-4af1-a794-6eff135f540e","range":0,"rating":5,"reply":"Hi Joseph, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-04-15T16:58:00","review":"I have dealt with a few facilities, this is by far the BEST to deal with. Very friendly and helpful! Thanks so much would highly recommend.","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Joseph L."},{"reviewId":"3a96a660-2502-4dd0-8080-9da2cdfca401","range":0,"rating":5,"reply":"Thank you for the kind words, Yolanda. It's great to know our team was friendly to work with! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2023-04-15T16:54:00","review":"Staff is very friendly! I would definitely recommend this facility.","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Yolanda L."},{"reviewId":"e8df910e-c655-454d-83f3-e0715199f1ee","range":0,"rating":5,"reply":"Thank you for your feedback, Mercy! Providing renters with clean and affordable facilities is our top priority. We're glad we were able to meet your storage needs and are thrilled Molly and Ash provided you with great service! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-04-13T12:42:00","review":"I highly recommend extra space storage on Eubank Molly and Ash have the best customer service. The place is very clean and the units are affordable. Thank you so much for your service.","source":"Google","submissionTime":"2023-04-13T00:00:00","userName":"Mercy M."},{"reviewId":"bb4f83d8-5d32-4c74-a75b-7ab0027091c6","range":0,"rating":5,"reply":"Thanks for the awesome review, Thurman! We work hard to meet the expectations of our customers, and we're happy to hear our team explained the storage process well and showed you to your unit! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-04-12T08:26:00","review":"They where very helpful and also explained everything to me and also showed me to where exactly me my unit was and also asked if I anyone that was helping me move had any problems walking upstairs and they where very generous and polite","source":"Google","submissionTime":"2023-04-11T00:00:00","userName":"Thurman T."},{"reviewId":"9d7ad3f4-d0da-4371-a169-46cb7e32249d","range":0,"rating":4,"reply":"Hi Donnetta, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.","replyTime":"2023-04-10T08:38:00","review":"Clean units and friendly customer service","source":"Google","submissionTime":"2023-04-09T00:00:00","userName":"Donnetta W."},{"reviewId":"840b68a2-1f30-4f4f-8bae-acbbd93d12fc","range":0,"rating":5,"reply":"Thanks for the positive review, Rochelle!  We work hard to keep our facilities safe and clean for our customers. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-04-03T08:51:00","review":"Safe and clean\nVery friendly","source":"Google","submissionTime":"2023-04-02T00:00:00","userName":"Rochelle D."},{"reviewId":"0b1595eb-876a-4ea5-9055-805df04220cf","range":0,"rating":1,"reply":"Thank you for sharing your feedback with our team, Anthony. We're sorry you had a negative experience. We will review this internally. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.","replyTime":"2023-04-01T18:30:00","review":"Shouldn’t make a code necessary leave.","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Anthony S."},{"reviewId":"51927618-1b02-46a3-b1cd-28a503d0d8f5","range":0,"rating":5,"reply":"Hi Jessica, thank you for your review. We're glad Malik definitely had good vibes and are so happy to help! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-03-21T15:06:00","review":"Sales rep Malik was definitely good vibes and so happy to help! His customer service was AMAZING and I definitely feel more people in this world need energy and customer service like him.","source":"Google","submissionTime":"2023-03-21T00:00:00","userName":"Jessica T."},{"reviewId":"bd2b1c8d-602e-4142-9d5d-a46cdf149a63","range":0,"rating":5,"reply":"Thank you for the kind words, Manspice! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything! \n","replyTime":"2023-03-21T15:13:00","review":"Really great customer service. This is a good location.","source":"Google","submissionTime":"2023-03-21T00:00:00","userName":"Manspice"},{"reviewId":"120bab7d-d7fb-481a-97d3-299349a5ef9f","range":0,"rating":5,"reply":"Hi Chloe, thank you for your review. We're glad our team is super helpful and nice. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-03-06T15:02:00","review":"Everyone is supper helpful and nice","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"Chloe H."},{"reviewId":"8c622dbe-cc76-4831-b66d-05a8d050843f","range":0,"rating":5,"reply":"Hello, Denna. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-03-06T18:40:00","review":"This business really knows what good customer service is. In today’s world that doesn’t happen very often. Thank you!","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"Denna C."},{"reviewId":"054424d3-6d7f-49bd-8d5b-2b28a9710677","range":0,"rating":5,"reply":"Hi D, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-03-04T11:49:00","review":"Rented from here before, great!, Sizable units, and ALWAYS SuperFast service from Molly.\nThanks M!\n\nDave","source":"Google","submissionTime":"2023-03-04T00:00:00","userName":"D G."},{"reviewId":"669605c9-b74e-42ad-8681-5fe481d6a240","range":0,"rating":5,"reply":"Thank you for the kind remarks, Maria! We're so happy to hear we have your recommendation! Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2023-03-04T16:23:00","review":"Highly recommended","source":"Google","submissionTime":"2023-03-04T00:00:00","userName":"Maria L."},{"reviewId":"7cc274c6-1525-4287-9348-a231aa34b64f","range":0,"rating":5,"reply":"Thank you Copper! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Call us at 888-storage whenever you need us.","replyTime":"2023-03-01T17:20:00","review":"Friendly knowledgeable staff clean place","source":"Google","submissionTime":"2023-03-01T00:00:00","userName":"copper t."},{"reviewId":"a1ef891b-4b0f-4463-a5a0-76935fbbb6eb","range":0,"rating":5,"reply":"Thank you for the kind words, Rick. It's great to know how professional our team has been. Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2023-02-24T10:28:00","review":"The professionalism with the associates at this facility is unsurpassed, very easy to work with and always looking out for the customer.","source":"Google","submissionTime":"2023-02-24T00:00:00","userName":"Rick M."},{"reviewId":"140ce67a-f71c-41bc-aaff-7a9cb125339d","range":0,"rating":5,"reply":"Hi Athena, thank you for your review. We're glad Molly and Ash were able to help! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-02-15T12:43:00","review":"Great location, thank you Molly and Ash for everything!","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Athena J."},{"reviewId":"ff8568a5-595f-48cc-b03a-52abc01afa00","range":0,"rating":5,"reply":"Thanks for the awesome review, Belle! We work hard to meet the expectations of our customers, and we're happy to hear Molly and Ash hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2023-02-11T16:25:00","review":"Molly and Ash are quite the team! Very dependable and great with tenants!","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Belle W."},{"reviewId":"1eafd2bc-7f7e-4f66-9ee0-5c80405d21df","range":0,"rating":5,"reply":"Thank you for the kind words, Veronica. We're glad Molly was able to help get your unit squared away! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2023-02-10T13:00:00","review":"Molly was super nice and helped us get unit squared away promptly and efficiently.","source":"Google","submissionTime":"2023-02-10T00:00:00","userName":"Veronica K."},{"reviewId":"3257a6c2-c55e-4005-8b22-5363c8292d44","range":0,"rating":5,"reply":"Hi Raymond, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-02-03T15:24:00","review":"Molly was awesome, she answered all our questions and made our transition process nice and painless. Thank you for all you help","source":"Google","submissionTime":"2023-02-03T00:00:00","userName":"Raymond S."},{"reviewId":"fd88d1ec-1142-4d5a-8345-1c1b40da6a44","range":0,"rating":5,"reply":"Hi Susan, thank you for your review. We're glad Molly was able to help! As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-02T09:16:00","review":"Thank you for helping me out Molly! great place to rent, love all the cameras!","source":"Google","submissionTime":"2023-02-02T00:00:00","userName":"Susan “."},{"reviewId":"d13aa066-9703-4db6-8770-18a4b29d5887","range":0,"rating":5,"reply":"Hi Tifani, thank you for your review. We're glad Molly was extremely helpful, so kind, and patient. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-02-02T14:02:00","review":"Molly was extremely helpful! She’s so kind and patient, really appreciate her!","source":"Google","submissionTime":"2023-02-02T00:00:00","userName":"Tifani F."},{"reviewId":"93d735d2-e72b-422a-8c3a-d567f53f5fc0","range":0,"rating":5,"reply":"Thank you, Burque#1! We know how important keeping your belongings clean and safe are. Don't hesitate to reach out if you ever see something that doesn't meet your standard!","replyTime":"2023-01-30T07:47:00","review":"Very clean nice staff close to my apartment complex","source":"Google","submissionTime":"2023-01-29T00:00:00","userName":"Burque#1"},{"reviewId":"70429dcc-187a-4fc2-99f4-251e69961092","range":0,"rating":5,"reply":"Hi Ellie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly and Ash! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-01-28T11:49:00","review":"Molly and Ash are awesome! I must admit I was a little hesitant about renting at this location but Molly was very reassuring that my stuff would be okay especially since I was renting on the second floor. Very transparent with me and let me know about what deals would be best for my stay and showed me how the lock works! Thank you so much and I’m so glad I have one less thing to worry about","source":"Google","submissionTime":"2023-01-28T00:00:00","userName":"Ellie M."},{"reviewId":"fd9bdc4d-589b-49a4-b2ac-42527d037432","range":0,"rating":5,"reply":"Thank you for the kind words, V! We're committed to providing excellent customer service. Call us at 888-storage whenever you need us.\n","replyTime":"2023-01-19T17:22:00","review":"Great customer service","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"V L."},{"reviewId":"d92ffe1b-1d49-4498-ada7-596c6b5c98aa","range":0,"rating":5,"reply":"Hi Tj, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-01-13T15:24:00","review":"Really easy online set up. Great customer service. And the place is easy to get in and out of. Can't ask for more.","source":"Google","submissionTime":"2023-01-13T00:00:00","userName":"TJ"},{"reviewId":"18b85d0a-f74a-4361-9114-92e3f5119ca0","range":0,"rating":4,"reply":"Hi Deserie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2023-01-13T16:14:00","review":"Easy to rent storage online. I appreciate not having to come in during specific hours. I was able to complete the application between meetings and when I showed up to my storage the gate code worked and I had a lock there for my storage within 3 minutes. Thank you.","source":"Google","submissionTime":"2023-01-13T00:00:00","userName":"Deserie A."},{"reviewId":"ccd32b3e-5cc1-4772-ac2f-bef3072e7763","range":0,"rating":5,"reply":"Thank you for the excellent rating, All! We're happy Ash was able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-01-09T10:00:00","review":"Ash was great in orienting me to the grounds and our unit!","source":"Google","submissionTime":"2023-01-08T00:00:00","userName":"All A."},{"reviewId":"7bf5665a-846b-4bea-920a-7d18b4ab273b","range":0,"rating":1,"reply":"Hi Robert, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (505) 294-7023.\n\n","replyTime":"2022-12-29T10:50:00","review":"It took me 2 days to get into my unit. There was no one at the facility to help. No one answered the phones. I left a voicemail and did not get a return call. On the 2nd day I was waiting and an employee finally showed up at 9:15am, 15min after you were supposed to open. I asked if he worked there and his response was “unfortunately”. It to k another 30 minutes to get him to come take the company lock off the door of the rented unit. I was waiting there with a rented uhaul to unload…in the rain. I have rented here 2 other times and it was not like this before. This has been the worst experience…and to pay this kind of money for poor service. Don’t know that I’d rent here again.","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"Robert T."},{"reviewId":"15270d8c-373a-46c9-8abb-ea9764016ade","range":0,"rating":5,"reply":"We think Molly is great too! Thanks for the positive review, Phillip. Feel free to stop by the office if you need anything! ","replyTime":"2022-12-21T14:00:00","review":"Molly was the best person to help with my storage needs, if I need to come back she will be the one i call first!","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"Phillip W."},{"reviewId":"5ebccc43-843a-4994-9603-296e579b23ba","range":0,"rating":5,"reply":"Hi Sweet! Thank you so much for the positive review. It's wonderful to know our team has been understanding and helpful. We appreciate your business. It's great you found our property clean, secure, and well-kept. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-12-19T10:27:00","review":"Very amiable staff I hit a hard rough spot last year and they could have easily sold my storage cuz it was like I don't know three or four months past due and they worked with me. Not every storage unit will do this not to say that they will do this in the future but they were very understanding. Nice, safe, secure... haven't had any challenges. Well kept, clean as a whistle.","source":"Google","submissionTime":"2022-12-19T00:00:00","userName":"Sweet M."},{"reviewId":"97a0c1fe-63a6-45f1-a614-847cc16d6af6","range":0,"rating":5,"reply":"Hi Michael, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2022-12-10T12:29:00","review":"Friendly and helpful employees","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"Michael G."},{"reviewId":"8986b1dd-8446-4d98-9c31-46f4dee5c806","range":0,"rating":5,"reply":"Thanks for the awesome review, Gail! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2022-12-09T14:57:00","review":"I thought my experience when I  rented a unit in TX last month was excellent and gave them a great review. My experience in Albuquerque even exceeded that! Their office had a staffing problem due to illness the morning I arrived, but they were able to get me registered and DocuSign all the necessary forms while I waited in my car for someone from another facility to get there. And he was also great and very apologetic for the delay, which wasn't long since he arrived just as I was finishing up the registration on the phone.","source":"Google","submissionTime":"2022-12-09T00:00:00","userName":"Gail B."},{"reviewId":"fee6e73a-ea73-4e64-aff4-e0d0c3176d26","range":0,"rating":5,"reply":"Hi Sonjia, thank you for your review. We're glad Molly did an amazing job and was very thorough in helping you. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-08T16:41:00","review":"Molly did an amazing job and was very thorough with helping me! Best experience I’ve ever had!","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"Sonjia"},{"reviewId":"ecbfd573-df62-46f6-8aef-6e3144d58b73","range":0,"rating":5,"reply":"Hi Milking, thank you for your review. We're glad our team went above and beyond to create a lovely experience. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-08T18:20:00","review":"The management here went above and beyond creating a lovely experience Molly was expecially helpful with my family 2nd location that we have loved","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"milking c."},{"reviewId":"92f24e62-a7e6-45ec-b205-e857a336dff1","range":0,"rating":5,"reply":"Hi David, thank you for your review. We're glad Josh was very informative, polite, and courteous. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-12-01T13:47:00","review":"Extra Space Storage was very helpful. Josh was very informative, polite, and courteous","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"David H."},{"reviewId":"78ee8b0d-33b9-4d4e-b18f-8378d9ffd5b8","range":0,"rating":5,"reply":"Thank you for the kind remarks, Jessica! We're so happy to hear we have your recommendation! We are thrilled to hear your experience was great. Don't hesitate to give us a call at (505) 294-7023 if you ever need any help with your rental. ","replyTime":"2022-11-06T11:10:00","review":"I would recommend this place to anyone I have had a great experience","source":"Google","submissionTime":"2022-11-10T00:00:00","userName":"Jessica M."},{"reviewId":"6a6400ef-ca56-458e-8f8e-98731487a108","range":0,"rating":5,"reply":"Thank you for the kind words, Sabrina. We're glad Chris and Ash have been very helpful. Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-11-10T15:50:00","review":"Thanks Chris and ash for being very helpful and speedy with their service!","source":"Google","submissionTime":"2022-11-10T00:00:00","userName":"Sabrina A."},{"reviewId":"077c1630-3556-426d-ace8-eee53716ee82","range":0,"rating":5,"reply":"Hi Margaret, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2022-11-09T09:44:00","review":"Customer service and gate hours are definitely a plus accommodating a busy schedule. I opted for a second level storage unit to save on expense.\nI didn't experience too much wear but I'll bring a dolly next time to save time!","source":"Google","submissionTime":"2022-11-09T00:00:00","userName":"Margaret S."},{"reviewId":"450cea15-f0e0-411f-9d6e-e3a9425e5097","range":0,"rating":4,"reply":"Hi Evan. Thanks so much for your feedback. We are glad to hear that our team is friendly and professional. We understand your frustration about not being able to unload 15 mins before closing time and will be sure to review your feedback internally so we can improve your experience in the future. If you have any questions, let us know at 888-storage.","replyTime":"2022-11-08T08:56:00","review":"Very friendly and professional. Open 6-10 which is longer than any other storage place I've looked at.  Only reason I gave 4 stars is the agency they hire for security is rude of you get their too close to 10,. Even told us we couldn't unload even though we have a solid 15 minutes!  We easily could have been done in 15 ...","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"Evan “."},{"reviewId":"6e163a91-debb-4ede-99f6-800b4de5dc68","range":0,"rating":1,"reply":"Hi Raechel, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (505) 294-7023?\r","replyTime":"2021-12-20T12:50:00","review":"After 6 months of renting here my storage was broken into internally by someone they rented to. Not only mine did they break into but the storage on the other side of them.  They stole a filing cabinet full of personal info,  all of my family photos, all winter clothes and boots to list a few things.  They knew who it was and didn't press charges,  just evicted them and told me sorry.  Fortunately I had insurance but that doesn't cover memories and identity theft.  All they had is sheet rock in between the storage. As a woman I didn't think to look for these things or expect this internal break in.  Never again will I rent from them or anyone without taking precautions.","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Raechel O."},{"reviewId":"f3cdc177-a8f3-47c8-876e-44664e8f4018","range":0,"rating":3,"reply":"Thanks for sharing your experience, Jake. We're committed to being your go-to stop for all your local storage needs! We think our team is great too!  We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (505) 294-7023?\n","replyTime":"2022-10-26T15:10:00","review":"Great place and great people there. Unfortunately, and as always, in a democrat led city there is too much crime. 5 months into storing my things there someone (human trash) tried to break into my unit using a drill on the lock. Luckily they were unsuccessful. They need higher fences and more barbed wire. The folks that work at this location can’t help that, but hopefully the company can put some more money into security since they raised my rates within a couple of months of renting.","source":"Google","submissionTime":"2022-10-26T00:00:00","userName":"Jake K."},{"reviewId":"08763a61-1a33-4688-bbb1-5f44ae62b188","range":0,"rating":5,"reply":"Thank you for the kind words, Victoria. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-10-25T13:56:00","review":"Great service Chris was very helpful and super nice. Thanks Chris!!","source":"Google","submissionTime":"2022-10-25T00:00:00","userName":"Victoria B."},{"reviewId":"2f137f73-c8e4-4435-bdc0-78e9db2232c1","range":0,"rating":5,"reply":"Thank you for the review, Patrick! We pride ourselves on having a friendly, accommodating staff and are so happy Joe and Chris were able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2022-10-25T08:45:00","review":"Great customer service, I got help from Joe and Chris they were both very knowledgeable.","source":"Google","submissionTime":"2022-10-24T00:00:00","userName":"Patrick G."},{"reviewId":"beeca7ed-259b-458f-8e97-e1ca96167937","range":0,"rating":5,"reply":"Thanks for the positive review, Ray! We are glad you had a great experience with Jo. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.  ","replyTime":"2022-10-22T12:37:00","review":"Jo was awesome","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Ray P."},{"reviewId":"2aae8ec6-3dea-4121-9441-eeb800a95100","range":0,"rating":5,"reply":"Hi Darryl!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-10-22T13:28:00","review":"One of the best storage in town","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Darryl B."},{"reviewId":"84f0708f-b107-4ba6-9721-677a20601f3d","range":0,"rating":5,"reply":"We think Jo is great too! Thanks for the positive review, Susan. Don't hesitate to contact us at 888-storage if you need anything!? ","replyTime":"2022-10-21T15:27:00","review":"Jo was wonderful! Walked me through everything I should need to know about moving and storing my home.  Gave me the best price he could.  Very happy with extra storage!  Thanks Jo!","source":"Google","submissionTime":"2022-10-21T00:00:00","userName":"Susan “."},{"reviewId":"1641f3db-3fce-44d7-8994-492b24170d80","range":0,"rating":5,"reply":"We think Jo is great too! Thanks for the positive review, Melanie. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-21T17:06:00","review":"Jo is awesome, happy to have found this unit :)","source":"Google","submissionTime":"2022-10-21T00:00:00","userName":"Melanie M."},{"reviewId":"b4f957b0-ce78-417c-8dac-47654c22c0f5","range":0,"rating":5,"reply":"Hi Ann, thank you for your review. We're glad our team was very friendly and made it super easy to get a storage unit. Feel free to stop by the office if you need anything! \n","replyTime":"2022-10-21T17:15:00","review":"The staff at ESS were very friendly and made it super easy to get a storage unit. Joe was great! He took time to show me the storage unit and how to secure the door.","source":"Google","submissionTime":"2022-10-21T00:00:00","userName":"ANN L."},{"reviewId":"9d7ac30e-22b1-4063-8a47-c1f3ac86851c","range":0,"rating":5,"reply":"Hi Eric, thank you for your review! We're so happy to hear that your experience with Janice and the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-storage if there is anything we can do for you.\n","replyTime":"2022-10-10T11:56:00","review":"I dealt with Janice to get my storage. It was the most amazing experience! The office was clean, Janice was very professional and helpful. She helped me through all the steps and the whole experience was painless!!!!","source":"Google","submissionTime":"2022-10-09T00:00:00","userName":"Eric W."},{"reviewId":"f5743614-1a0f-40c0-ae4b-b677b6e62c1d","range":0,"rating":5,"reply":"Hi, Allan ! Thanks for the positive review, it means a lot to our team. Please call (505) 294-7023 if you have any questions about your rental. ","replyTime":"2022-10-04T14:17:00","review":"Awesome Storage Place. Friendly staff will get you set up with the perfect unit, that fits your needs. Affordable fair priced units !","source":"Google","submissionTime":"2022-10-04T00:00:00","userName":"Allan M."},{"reviewId":"cb52b5d9-fb16-4031-a726-73017d841cb3","range":0,"rating":4,"reply":"Thank you for the review, Kayla! We pride ourselves on having an understanding, accommodating staff and are so happy Samantha and Pat were able to assist you! We are thrilled to hear your experience was pleasant. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2019-06-13T11:28:00","review":"2019-John was spectacular!! I was in an out very quickly, the whole thing from viewing to signing took abouta15 min. The place was well kept units and office. The whole experience really was ??????????but I wish I would have received the online rate instead of the FREE month but I guess that wasn't a option.\n\n2020- Fast forward three months and I'd have to say in fairness that my experience was adequate being that they let me have a few extra days to move my stuff out. What grinds my gears was that I planned on moving out before the next pay was scheduled and even went as far as REMOVING auto pay before it drafted. I knew I would not have space or need all of the stuff I had in my 12X20 so I down size to a 5X10 even though these were two separate transactions and agreements the representative WITHOUT MY PERMISSION added it back on to charge me the full amount for both storages for the month and proceeded to call me and leave a voicemail with a threatening tone about not refunding my money because I had not removed a lock and left some stuff in the storage I'd planned on moving to another unit but ran out of time and had to work the next day. It worked itself out but left a bad taste in my mouth about further business with this company.\n\n10-01-22 Final thoughts- They raised the rent at least 4 times all with out notice which irrated me especially the last time bc it went from 140-207 and so I reviewed the state laws and my lease and talked with them about it and they were absolutely understanding and accommodating. I was not expecting the response I got and made it a pleasant exerienece. My stuff was sitting for years and I am in the middle of closing on a house so that was inconvenient but it was already two months behind and had a lien on it so they worked out a move out cost that was agreeable considering I was two months late and gave me 24 hours to move my stuff which worked out to be more than enough. Thank you Samantha and I believe his name was Pat.....? (I could be making that up) I'm sorry I don't remember but you guys were fabulous good customer care is so hard to find but even more so compassion and empathy Thank You!","source":"Google","submissionTime":"2022-10-01T00:00:00","userName":"Kayla T."},{"reviewId":"0ceacdb6-7d01-483e-9c3a-e1535666f60a","range":0,"rating":5,"reply":"Hi Marissa, thank you for your review. We're glad Samantha was very helpful and bubbly. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-09-29T12:48:00","review":"Samantha was very helpful and bubbly","source":"Google","submissionTime":"2022-09-29T00:00:00","userName":"Marissa F."},{"reviewId":"9d5964b9-b0bc-43b7-a569-0f7fb731bd18","range":0,"rating":5,"reply":"Hi Steven, thank you for your review. We're glad Samantha was very helpful with moving new storage and Chris is very help with any info needed. As always stop by the office or call us on 888-storage if you need anything.  \n","replyTime":"2022-09-29T15:25:00","review":"Samantha very helpful with moving new storages and Chris is very help with any info needed","source":"Google","submissionTime":"2022-09-29T00:00:00","userName":"steven b."},{"reviewId":"99cc1c3f-a866-4745-b99a-d48aac03f1ba","range":0,"rating":5,"reply":"Thanks for the great review, Sheryl! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Mike reflects that! Please call us at (505) 294-7023 if you have any questions!","replyTime":"2022-09-23T16:11:00","review":"Mike is just about the nicest person I have run into in ages!! Couldn’t have been more helpful. Unit looks clean. Mike took the time to show me how the “new” locks work. So glad he did; was a bit confusing at first! I’m so glad I’m moving my treasures here!","source":"Google","submissionTime":"2022-09-23T00:00:00","userName":"Sheryl W."},{"reviewId":"5075624b-4182-4b78-947f-411f6e246616","range":0,"rating":5,"reply":"Hi David!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-09-03T08:29:00","review":"Great service","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"David S."},{"reviewId":"f1530a67-3704-4833-8d18-2b1d54e1f0eb","range":0,"rating":5,"reply":"Thanks, Leland! We are so glad Joshua made you feel like you were the only one and made your experience very rewarding. Feel free to call us at (505) 294-7023 if you ever need anything.","replyTime":"2022-08-18T09:22:00","review":"Showed up while Joshua was real busy and he made me feel like I was the only one and made my experience very rewarding.\nI had too upgrade my storage and Mike made it so easy to transfer everything and had me moved in in the same day.","source":"Google","submissionTime":"2022-08-29T00:00:00","userName":"Leland C."},{"reviewId":"80fd32ac-050f-4bb0-9e36-9c5b0fd0b53e","range":0,"rating":5,"reply":"Thanks for the awesome review, David! It's great to hear Joshua provided you with great customer service! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2022-08-26T17:51:00","review":"Excellent customer service by Joshua, thank you.. I'll definitely recommend you guys!!","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"David A."},{"reviewId":"22f27f1d-5175-45f6-8b11-a25d13c38770","range":0,"rating":4,"reply":"Wow, thanks for the great review Earnest! We are so glad you had a positive experience with Jos. If you ever need any help feel free to stop by or call us at (505) 294-7023. ","replyTime":"2022-08-24T09:53:00","review":"I had positive meeting with Jos today","source":"Google","submissionTime":"2022-08-24T00:00:00","userName":"Earnest F."},{"reviewId":"4be28e24-b047-44c8-ad81-5eff88ba881a","range":0,"rating":5,"reply":"Thank you for the kind words, Tina. It's great to hear our team was able to provide you with great customer service!  Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-08-24T15:29:00","review":"Love the cust service","source":"Google","submissionTime":"2022-08-23T00:00:00","userName":"Tina S."},{"reviewId":"2284e9dd-e13f-4fa6-9d31-9e89f2e508cf","range":0,"rating":5,"reply":"We think Jason is great too! Thanks for the positive review, Ric. We're glad you chose Extra Space! As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-08-19T09:25:00","review":"My Goddaughter recommended I use Extra space Storage to store my furniture and stuff . . . I am glad that I went there Jason is an awesome young man who tàkes great pride in his work helping new clients / renters like me and all the other people with great efficiency  glad I'm there","source":"Google","submissionTime":"2022-08-18T00:00:00","userName":"Ric j."},{"reviewId":"c033c316-a8a1-41fd-b4a1-625125210308","range":0,"rating":5,"reply":"Hi Patricia!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2022-08-06T09:48:00","review":"This place is so awesome. They helped me with everything I needed","source":"Google","submissionTime":"2022-08-12T00:00:00","userName":"Patricia S."},{"reviewId":"b90938cb-2e95-4a9f-8e86-30a5171160e5","range":0,"rating":5,"reply":"Thank you for the kind review, Kenneth. We're glad our manager was able to help with your refund! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-08-10T12:18:00","review":"Unfortunately I had to cancel my reservation but the manager was very helpful and called me back soon as the refund was complete","source":"Google","submissionTime":"2022-08-10T00:00:00","userName":"Kenneth W."},{"reviewId":"465fa6f4-53af-4c3d-80b4-8c550114b4a7","range":0,"rating":5,"reply":"Thank you for the review, Todd! We pride ourselves on having a friendly, accommodating staff and are so happy Joshua and Larry were able to assist you! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-08-09T16:16:00","review":"Very friendly staff. Joshua and Larry were very helpful. They showed me different size units and talked in depth with me about pricing and discounts because i am active military. Super helpful and very fast to get moved in.","source":"Google","submissionTime":"2022-08-09T00:00:00","userName":"Todd M."},{"reviewId":"d0dec320-489a-4761-9f9c-4eb3c6b086ae","range":0,"rating":5,"reply":"Thank you for the kind words, Erica! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Joshua and Larry reflects that. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-08-10T10:38:00","review":"Great and helpful service from Joshua the manager and Larry.","source":"Google","submissionTime":"2022-08-09T00:00:00","userName":"Erica C."},{"reviewId":"3cec0863-adaf-4630-b62c-e99e5d4d10d7","range":0,"rating":5,"reply":"Thanks for the awesome review, Paul! We work hard to meet the expectations of our customers, and we're happy to hear Mike was able to help you with your storage needs. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-07-25T16:38:00","review":"From start to finish my first time using Extra Space storage was super fast and easy. The friendly people like Mike at the Eubank in Albuquerque store made renting storage almost fun. Plus I got my first month free. Thanks Mike.","source":"Google","submissionTime":"2022-07-25T00:00:00","userName":"Paul M."},{"reviewId":"29f45d22-456a-4867-a2df-30e07ace1f53","range":0,"rating":5,"reply":"Hi Jonathan, thank you for your review. We're glad Joshua was very helpful and made sure you understood everything. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-07-22T17:00:00","review":"Joshua was very very helpful made sure I understood everything they are very clean great place","source":"Google","submissionTime":"2022-07-22T00:00:00","userName":"jonathan w."},{"reviewId":"cea22f18-6ac6-4978-9fe5-7d6490ce01ec","range":0,"rating":5,"reply":"Thank you for being a loyal customer, S! We're committed to providing excellent customer service. We are thrilled to hear your experience was great. We appreciate you recommending us to your military friends. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-07-20T17:24:00","review":"We have been with Extra Space Storage customer for over three years. Today we closed out our unit. We have never had any problems whatsoever and have recommended this company to many of our military friends. Thank you for the great customer service and making our first storage rental experience a great one! We will continue to recommend you!","source":"Google","submissionTime":"2022-07-20T00:00:00","userName":"S. B."},{"reviewId":"25f9f038-ddd4-4c81-872b-b5f233dd2a1d","range":0,"rating":5,"reply":"Hi Michele, thank you for your review. We're glad Joshua helped and answered all of your questions! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-07-20T17:32:00","review":"Joshua helped and answered all of my questions!!!!!","source":"Google","submissionTime":"2022-07-20T00:00:00","userName":"Michele O."},{"reviewId":"aa67a325-1c5e-4ae0-b29d-9d69dc6d0868","range":0,"rating":5,"reply":"Thank you for the excellent rating, Mike. We are glad Joshua was able to provide exceptional customer service as quickly as possible. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-07-19T17:31:00","review":"Got in got out with no problems! Joshua explained everything and got me through the sign up process quickly. Very helpful ????????","source":"Google","submissionTime":"2022-07-19T00:00:00","userName":"Mike C."},{"reviewId":"797ba092-c04a-47c0-b179-29bf3bfbe1e3","range":0,"rating":5,"reply":"Hi General, thank you for your review. We're glad Joshua went above and beyond to help you out with moving out and getting everything situated, has great customer service skills, and treated you with great care. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-07-08T11:51:00","review":"Joshua, the store manager went above and beyond to help me out with moving out and getting everything situated. He has great customer service skills and treated me with great care. Very professional place and unkept very well! Thank you!","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"General G."},{"reviewId":"878bd199-a965-45cf-af27-b475a33da32a","range":0,"rating":5,"reply":"Hi Shara, thank you for your review. We're glad Joshua was extremely efficient in helping you secure a large, clean unit. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-07-08T12:30:00","review":"Joshua was extremely efficient in helping us secure a large, clean unit. All of our questions were answered, and we received a promotional discount plus a senior discount.  I'm so glad we selected Extra Space Storage- our first and last stop!  What a relief!","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"Shara K."},{"reviewId":"1ecf611d-f1fc-4aa1-97a7-a3228baff44d","range":0,"rating":4,"reply":"Thank you for the kind words, Ashley! We're committed to providing excellent customer service. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-07-08T16:27:00","review":"Great customer service. Was always able to get to my storage. The reason I left was because the prices kept going up even for long term stays.","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"Ashley G."},{"reviewId":"d79cc4d1-355a-4cbd-b7a9-7904ee22ebf0","range":0,"rating":5,"reply":"We think Joshua is great too! Thanks for the positive review, Karlin. We're glad he is always there to go the extra mile, knows your unit number, and always provides excellent customer service. Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-07T13:11:00","review":"Joshua is sooo awesome!!! He's the best, whenever I have questions or need help on my account he is always there to go the extra mile. He even knows my unit # whereas I can't remember it.... he always provides excellent customer service no matter the issue.","source":"Google","submissionTime":"2022-07-07T00:00:00","userName":"Karlin M."},{"reviewId":"a09a0540-87e6-48c4-90e1-d12fb25cc199","range":0,"rating":5,"reply":"We think Joshua is great too! Thanks for the positive review, Michael. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-07-07T08:39:00","review":"Staff was great and got me some cold water  jousha I believe was his name ????","source":"Google","submissionTime":"2022-07-07T00:00:00","userName":"Michael L."},{"reviewId":"5f5610c8-56c8-4c30-a36e-55bfa8af83b4","range":0,"rating":5,"reply":"Hi Edwin, thanks so much for your review! We are thrilled to hear your experience with Josh was very good and nice. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-06-23T15:10:00","review":"Very good and nice experience with the sales manager Josh","source":"Google","submissionTime":"2022-06-23T00:00:00","userName":"Edwin J."},{"reviewId":"b763bd26-02b8-4f6a-8f45-3857cfe3d583","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Valvencia! We're so happy to hear Josh was able to make your rental process hassle-free! Thanks for recommending Extra Space Storage! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2021-11-02T17:58:00","review":"I've been with extra storage space in multiple locations over the years. But the eubank location of by far the best. The guys working the office and property are great. Especially Josh. through the stress of moving, Josh has been great as far as customer service and property management. I would totally recommend extra storage space and to speak to Josh. He'll  give you his undevided attention, hospitality and sympathy through any stressful hassle. Trust me.","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"Valvencia M."},{"reviewId":"a8a5ae53-5817-479d-a266-3d56143c1d6b","range":0,"rating":5,"reply":"Hi Sean, thanks so much for your review! We are thrilled to hear your experience was excellent. We're glad Joshua Kovach was a big help in getting the storage you needed, very friendly, and knowledgeable. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-06-22T11:09:00","review":"Excellent experience without difficulty. Joshua Kovach was a big help in getting the storage I needed. Very friendly and knowledgeable. Thank You!","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"sean f."},{"reviewId":"4580fad6-39a2-4471-9e7c-6c89da97b6f0","range":0,"rating":5,"reply":"Hi Irma, thank you for your review. We're glad Joshua was able to help! Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-06-22T15:04:00","review":"Joshua is a very helpful man","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"Irma G."},{"reviewId":"7a0b8697-f715-4e31-a470-aa887f5eda75","range":0,"rating":5,"reply":"Hi Blake. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua and Dave. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-06-18T10:33:00","review":"Joshua and Dave have made storing my belongs for a few months a great experience. They are very helpful and are pleasant to work with. Almost every time I've visited the unit they've been out cleaning and ensuring the security of the units. I would recommend this location to anyone needing storage.","source":"Google","submissionTime":"2022-06-18T00:00:00","userName":"Blake E."},{"reviewId":"09f1f531-f8c5-4fa0-b1c0-ce557a0142d3","range":0,"rating":5,"reply":"Hello, Veronica. Thank you for the 5-star review! We're so happy Joshua could help. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2022-06-19T08:11:00","review":"Joshua was very helpful","source":"Google","submissionTime":"2022-06-18T00:00:00","userName":"Veronica C."},{"reviewId":"61e8656b-6e9d-4901-b84d-8b0e2afaa5a9","range":0,"rating":5,"reply":"Hi Betty, thanks so much for your review! We are thrilled to hear your experience has been unbelievably amazing. We're glad Josh is a very nice gentleman, is very proper, and very nice. Stop by our office if you need anything in the future! ","replyTime":"2022-06-16T12:06:00","review":"My experience being here at extra storage space is been like unbelievable amazing and very nice I feel like I'm part of a family that actually cares about me Josh is a very nice gentleman he's very proper very nice and kind to me and I appreciate that he's an employee here please recommend that he gets an award for being a good employee here thank you God bless","source":"Google","submissionTime":"2022-06-16T00:00:00","userName":"Betty L."},{"reviewId":"5c55e471-4384-4295-8e89-ec019a2a2e40","range":0,"rating":5,"reply":"Hi Anthony, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Josh was a good guy and always willing to help. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-06-15T16:21:00","review":"Great experience with the location on Eubank and central. Josh the manager was a good guy and always willing to help. Overall great experience with this storage.","source":"Google","submissionTime":"2022-06-15T00:00:00","userName":"Anthony M."},{"reviewId":"25ae5253-0543-44a2-b8e0-758f082df617","range":0,"rating":5,"reply":"Hi Sabrina, thank you for your review. We're glad Joshua helped you choose better size storage for your needs, was thorough in his explanation of prices, billing, and deadlines, and very nice! Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-06-10T12:05:00","review":"I set up my rental agreement via phone with a customer service representative. Almost immediately after I got off the phone with her, a representative from my storage units location called me to verify my agreement. We arranged a time for me to meet in person and confirm it was what I wanted and turns out, I needed something different. Joshua helped me choose a better size storage for my needs and he was thorough in his explanation of prices, billing, and deadlines. He was great and very nice!\nDefinitely recommend meeting with him to clarify any questions.","source":"Google","submissionTime":"2022-06-10T00:00:00","userName":"Sabrina T."},{"reviewId":"3f1af664-181f-4396-bba2-bf316e0f33a0","range":0,"rating":4,"reply":"Hi Deborah, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-06-08T09:58:00","review":"It clean and reasonably priced. It's a fair atorahe","source":"Google","submissionTime":"2022-06-08T00:00:00","userName":"Deborah K."},{"reviewId":"ece0d8ce-709f-42ad-9f2c-82e6e7a221da","range":0,"rating":5,"reply":"Hi Chuzube, thank you for your review. we're glad Joshua made the process of renting the storage unit very easy, friendly, and smooth. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-06-08T11:01:00","review":"Joshua made the process of renting the storage unit very easy. As someone who’s had a hard time with customer service, he made it friendly and smooth.","source":"Google","submissionTime":"2022-06-08T00:00:00","userName":"Chuzube E."},{"reviewId":"2f722a35-54ee-4bba-bd9b-c9d678ac10ba","range":0,"rating":4,"reply":"Thanks for the positive review, Geoffrey! We appreciate the recommendation. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-05-29T08:50:00","review":"Dad has a space here for over two years so I suggested it to a friend.","source":"Google","submissionTime":"2022-05-29T00:00:00","userName":"Geoffrey K."},{"reviewId":"83926efe-973d-415b-90e6-7ebc174b265c","range":0,"rating":5,"reply":"Hi Crystal, thank you for your review. We're glad Joshua was amazing helpful. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-05-27T16:35:00","review":"Joshua was amazing helpful.","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Crystal N."},{"reviewId":"4a51ef7e-8ac0-43ad-a0c1-b71315633137","range":0,"rating":5,"reply":"Thank you for the kind words, Ashley. We're glad Josh and Mike were able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-05-27T12:25:00","review":"The experience was excellent.! Josh and Mike have wonderful customer service and were very helpful.! I rented from them for 5 months and I never had any issues.! Thank you so much.!","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Ashley T."},{"reviewId":"ea21366c-fde4-4290-9e37-998a1e8a637d","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Ken. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (505) 294-7023 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2022-05-27T12:35:00","review":"I'm pretty upset that the cheaper units are upstairs. Talk about an ADA issue. I'm also upset that my \"unit\" is two half-sized ones with a wall between. About all I like is the ease I had in setting everything up on the phone/via DocuSign.","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Ken F."},{"reviewId":"39abf854-f3d4-45da-9c67-46a21022e06c","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Rodeisha! We are so glad Joshua could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-05-27T11:53:00","review":"Joshua was the best! He got me right in and out.. i would sugguest every to rent them This Company!!!!","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Rodeisha C."},{"reviewId":"af24d5ed-d6c7-4308-a4e2-8babe0e3ac84","range":0,"rating":5,"reply":"Thanks for the positive review, Cristal! We are glad you had a great experience with Joshua. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-05-27T13:18:00","review":"Joshua  like his communication","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Cristal R."},{"reviewId":"1ebc3e94-beb2-40f1-8fdb-ef1f67ebb4a7","range":0,"rating":5,"reply":"Thank you for the kind words, Andrew. We're glad Josh is awesome, was respectful, and fast! We're so happy to hear that your experience with the cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.  ","replyTime":"2022-05-26T13:17:00","review":"Josh is awesome! He was respectful and fast! Super\nClean units","source":"Google","submissionTime":"2022-05-26T00:00:00","userName":"Andrew J."},{"reviewId":"6ff342b9-7b3c-4553-ba0f-2d34950fd106","range":0,"rating":5,"reply":"Hi, Julio ! Thanks for the positive review, it means a lot to our team. Please call (505) 294-7023 if you have any questions about your rental. ","replyTime":"2022-05-26T08:37:00","review":"Great place. Nice and quick to help","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Julio P."},{"reviewId":"147c075a-4a32-4a3d-a121-c6f2b8a02a25","range":0,"rating":5,"reply":"Hi Brian, thanks so much for your review! We are thrilled to hear your experience with Joshua was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2022-05-21T12:07:00","review":"Joshua was awesome. He set me up with the units I needed after corporate dropped the ball with me. He even repacked one of my units for me so my things would not be damaged. By far the best customer service I’ve seen in a long time. Joshua deserves a raise and should be running the company.","source":"Google","submissionTime":"2022-05-21T00:00:00","userName":"B P."},{"reviewId":"c87cef57-c89c-45a9-b555-1625977a7db3","range":0,"rating":5,"reply":"Our team appreciates your rating, Dawn. We’re glad Joshua was courteous, professional, easy to talk to, and able to assist you with your self-storage needs. We are here to help! Please give us a call at 888-storage if anything comes up!\n","replyTime":"2021-02-02T03:49:00","review":"Joshua kovach was very helpful, courteous professional and also had a sense of humor. His computer was acting up and he handled it very well very professional. I wish all the best Joshua and thank you for all your help.\nD","source":"Google","submissionTime":"2022-05-19T00:00:00","userName":"Dawn S."},{"reviewId":"4d1bed2e-a01e-4906-af0d-fb65eab9136a","range":0,"rating":5,"reply":"Hi Samanthajo, thank you for your review. We're glad Jonathan was so helpful and very clear about unit details, fees, etc, guided you through with ease and explained everything clearly. We're so happy to hear that your experience with the smell and cleanliness of the unit has been positive! As always, give us a call at 888-storage if you need anything.  \n\n","replyTime":"2022-05-18T05:55:00","review":"Store manager Jonathan was so helpful and very clear about unit details, fees, etc. I purchased a 5x10 for a $100 that includes the backup policy just in case my things get damaged. That alone cost 16.50 although it isn’t necessary to purchase. We then checked out a look a like unit first and he guided me through with ease and explained everything clearly.  He also l let me check it out before I made any agreements. This is my first rental storage unit and I’m very pleased with everything and everyone! PS, he cleaned my unit too before I went it and it smelt nice and clean not like piles of dust!","source":"Google","submissionTime":"2022-05-18T00:00:00","userName":"Samanthajo A."},{"reviewId":"d7900a8a-712a-4379-96b1-8020316a8c06","range":0,"rating":5,"reply":"Hi Adam, thank you for your review. We're glad Joshua has been really helpful. If you ever need anything, feel free to stop by.  ","replyTime":"2022-05-13T14:26:00","review":"Joshua has been really helpful with us, Also helped us out when we we're struggling on what to do with the storage and would work with us Thank you again josh for everything you've done for us.","source":"Google","submissionTime":"2022-05-13T00:00:00","userName":"Adam M."},{"reviewId":"082a6dd9-c624-40d7-b067-16f431cf53a1","range":0,"rating":5,"reply":"Hi David, thank you for your review. We're glad Joshua was extremely friendly. If you ever need anything, feel free to stop by.  ","replyTime":"2022-05-04T14:05:00","review":"Joshua was extremely friendly, something challenging to find now a days! And a bathroom. You guys are a lifesaver.","source":"Google","submissionTime":"2022-05-03T00:00:00","userName":"David S."},{"reviewId":"ef41848b-23f4-4e4c-b970-0f562f336bcf","range":0,"rating":5,"reply":"Thank you for the review, Stephanie! We pride ourselves on having a friendly, accommodating staff, and are so happy Mike and Joshua were able to assist you! Please give us a call at 888-storage if you need further assistance with your storage needs.","replyTime":"2022-03-05T16:34:00","review":"Mike and Joshua were awesome!","source":"Google","submissionTime":"2022-05-02T00:00:00","userName":"Stephanie C."},{"reviewId":"5872a831-4228-40f6-9f90-5bcd59c2daaa","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Jennifer! We are so happy to hear that your experience with Josh has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n\n","replyTime":"2022-04-29T10:34:00","review":"We have been with the location for 5 yeara now.. There r places closer to where we live but this storage location is always clean, secure and we've always encountered amazing customer service. Staff and manager have always been helpful  and very prompt if there have been an concerns here and there. Honestly, there hasn't been any real concerns. Josh helped us out with a question about our billing statement and he was very professional, courteous, and understanding.   Security is always around when I go to storage which makes me feel at peace about stuff that's locked away there.","source":"Google","submissionTime":"2022-04-29T00:00:00","userName":"Jennifer R."},{"reviewId":"3da1987d-509d-46df-886c-34fcea6a7a88","range":0,"rating":5,"reply":"Hi Crumpy La, thank you for your review. We're glad our manager was very kind, and respectful, and helped you get what you needed for your storage. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-04-06T13:32:00","review":"He was very kind and respectful helped me get what I needed for my storage. Thank you Joshua Kovach.","source":"Google","submissionTime":"2022-04-22T00:00:00","userName":"Crumpy L."},{"reviewId":"0d25a83a-e8a7-4ccd-a46c-b720d5770211","range":0,"rating":1,"reply":"Hi Senior Citizen, thank you for sharing your experience with us. Our \"Clean and Green\" policy is intended to keep all of our facilities to a high standard. We consider security our top priority and aim to provide top-notch customer service. We are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at 888-STORAGE? ","replyTime":"2022-04-21T09:49:00","review":"A decade ago when I first started renting from this place the prices were fair the facility was secure, properly and constantly maintained and clean. However in the last few years the I have seen this place go from secure and clean to  homeless people living in tents or RVs on both sides of the facility, relieving themselves in plainview of the customers, finding used syringes in front of the office and around the facility. One occasion of visiting my unit a person jumped off the roof and went into an empty unit and shut the door I told the facility manager and she acted like it was nothing. this year yet again the prices went up and the level of security has diminished even more. I will no longer be using this place when a large unit becomes available at the more secure units near my home.","source":"Google","submissionTime":"2022-04-21T00:00:00","userName":"senior c."},{"reviewId":"a0e9ecaf-7f8f-467b-b610-1e191f7cdb42","range":0,"rating":5,"reply":"Hi Caylee, thank you for your review. We're glad Joshua did an excellent job. Stop by our office if you need anything in the future! ","replyTime":"2022-04-20T15:05:00","review":"Joshua did an excellent job","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"Caylee M."},{"reviewId":"e21118df-e261-46f7-a650-c61e593954e5","range":0,"rating":5,"reply":"Thanks so much for taking the time to leave your positive feedback, Kenneth! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Joshua was able to provide that for you! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-04-09T09:03:00","review":"I recently moved to the area and needed some off-site storage.  I discussed my needs with Joshua Kovach, who was very helpful in determining the correct storage unit size for my extra stuff.   Joshua allowed me to see the unit before committing and the leasing process was easy.  Joshua walked me to the entrance and exit gates to be sure my code worked and I knew how to enter and exit the gated area.  He also provided me information on the Digital Access App and made sure I had his business card.  Joshua takes pride in his work, is very personable and he exemplifies great customer service.","source":"Google","submissionTime":"2022-04-09T00:00:00","userName":"Kenneth M."},{"reviewId":"a09776c0-dd51-452e-9d04-c13cebc66e53","range":0,"rating":5,"reply":"We agree that Mike and Joshua are fantastic! Thanks for leaving a note to let them know you appreciate them, George! We're glad they were extremely helpful in meeting your needs. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-04-09T10:39:00","review":"Mike and Joshua were fantastic.\nThey were extremely helpful on meeting my needs.  Top Notch Crew and Facility\n\nThank You\nGeorge Phillips","source":"Google","submissionTime":"2022-04-09T00:00:00","userName":"George P."},{"reviewId":"20225854-68f6-47a0-9d08-41f82d250e22","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Western Door. We're glad Micheal was so cheery and Joshua was very helpful. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-04-05T16:51:00","review":"Had a good welcoming coming over here. Found a deal online. Needed a place more in town, (had one way over on coors and arenal). These guys are great. Micheal was so cheery, which is a relief being the  situation i am suddenly in that brought me here. Came today to switch my lock. Joshua was very helpful. Very good to talk to","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Western D."},{"reviewId":"c292a9eb-119a-45ab-97fa-cd2f1fbcedb4","range":0,"rating":5,"reply":"Thanks for the positive review, Michael! We are glad you had a great experience with Joshua and Mike. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-04-02T13:57:00","review":"Joshua and Mike are excellent and I'm happy","source":"Google","submissionTime":"2022-04-02T00:00:00","userName":"Michael M."},{"reviewId":"0f6fbfea-f473-4d95-b4a5-65ee0835f6a2","range":0,"rating":4,"reply":"Hi Martha, thank you for your review. We're glad Joshua was very helpful and gracious. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-03-31T14:51:00","review":"Thanks Joshua, I was hoping to get business handled today and you were very helpful and gracious. Martha Kirsch","source":"Google","submissionTime":"2022-03-31T00:00:00","userName":"Martha K."},{"reviewId":"854f90d9-78de-4273-9ed4-22a5b69b44ee","range":0,"rating":5,"reply":"Hi Amor, thank you for your review. We're glad our team was very kind and answered any questions you had. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-03-30T12:35:00","review":"very kind and answered any questions I had I feel comfortable having my personal items here in this storage knowing they are safe","source":"Google","submissionTime":"2022-03-30T00:00:00","userName":"amor a."},{"reviewId":"b7b03a2d-a08e-4254-9f87-857f8a89938b","range":0,"rating":5,"reply":"Hi Dawn,  thanks for leaving a 5-star rating! We’re glad Joshua was very helpful. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2020-11-05T15:45:00","review":"Joshua was very helpful today","source":"Google","submissionTime":"2022-03-26T00:00:00","userName":"Dawn G."},{"reviewId":"e8afc1b2-6bd5-4fcc-9fac-b4a4096a3140","range":0,"rating":5,"reply":"Thank you for the kind words, Jordan. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-03-26T09:15:00","review":"Joshua was a very nice help when I rented my unit .  He was also very understandable throughout the whole process, and seeing it to completion.  Thank you!","source":"Google","submissionTime":"2022-03-26T00:00:00","userName":"Jordan C."},{"reviewId":"c5cfc825-8f55-43dc-81de-873c0f63facf","range":0,"rating":5,"reply":"Thanks for the great review, Nancy! We're glad Joshua was helpful and friendly. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2022-03-25T13:49:00","review":"Joshua was helpful and friendly.","source":"Google","submissionTime":"2022-03-24T00:00:00","userName":"Nancy D."},{"reviewId":"60c8fea5-4b09-4586-a6c4-9c409af26b15","range":0,"rating":5,"reply":"Thank you for the review, Kimberly! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-03-15T13:04:00","review":"Very thankful for how wonderful they all were to me. They helped in every way possible and gave me the best experience to want to be there. Well maintained thank you. Gentlemen","source":"Google","submissionTime":"2022-03-23T00:00:00","userName":"Kimberly M."},{"reviewId":"7b414307-bad4-403e-933b-79e52e0b7df8","range":0,"rating":5,"reply":"Hi Dawne. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.\n","replyTime":"2022-03-24T09:23:00","review":"Joshua helped us out of quite the pinch — drove a UHaul across country and Grandma’s apartment wasn’t ready!\n\nHe got us the right size unit for our stuff, verified that it would work for us, and came by to check that all was well while we unloaded the truck.\n\nThe office has all the supplies we needed, and the security seems effective.\n\nThanks, Joshua!","source":"Google","submissionTime":"2022-03-23T00:00:00","userName":"Dawne P."},{"reviewId":"0b9db070-1eb8-4b61-8b42-0c9f157ae304","range":0,"rating":5,"reply":"Hi Sarajade, thank you for your review. We're glad Joshua has been so great to work with, is very understanding, and is compassionate. We are here to help with any future storage needs! Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-03-19T17:27:00","review":"Joshua has been so great to work with. He's very understanding and compassionate. When I fell a bit behind on my payment he worked with me and went above and beyond what anyone else would have done. If I ever need to get a storage unit in the future I will most definitely be going back to extra space simply because of him. Thank you Joshua, I do appreciate everything you have done.","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"SaraJade C."},{"reviewId":"cc0be569-5dfd-4887-a89f-ae3cfee3b0e8","range":0,"rating":5,"reply":"Yessi, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-03-16T15:10:00","review":"Joshua Kovach\n\nyou are very good and patients since we deaf with communication and understanding and very friendly I would say\nrate of 5 star\n?? ?? ?? ?? ??","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"Yessi F."},{"reviewId":"a6907e29-24ef-425f-af8e-ad23da8af807","range":0,"rating":5,"reply":"Hi Brennon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-03-04T08:59:00","review":"Very helpful, and knowledgeable super friendly and a great customer experience","source":"Google","submissionTime":"2022-03-02T00:00:00","userName":"Brennon N."},{"reviewId":"0b69a28f-f82f-4f4c-b6f4-92230c307764","range":0,"rating":5,"reply":"Hi Nicole, Thanks so much for the great rating! We are happy to hear Joshua was patient and a great help in getting you through our rental process. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-03-01T11:53:00","review":"Joshua kovach was very patient and great on the process on getting the storage.","source":"Google","submissionTime":"2022-03-01T00:00:00","userName":"Nicole B."},{"reviewId":"13d376a8-6c43-4485-9155-31e63427c2ad","range":0,"rating":5,"reply":"Thanks for the awesome review, Kaila! We work hard to meet the expectations of our customers, and we're happy to hear Joshua hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2022-03-01T13:38:00","review":"Joshua has great customer service skills me on my lunch break was a quick in and out he's very awesome thanks man!","source":"Google","submissionTime":"2022-03-01T00:00:00","userName":"Kaila L."},{"reviewId":"547814ab-21d2-4d75-8fc0-d35cc73d7cb4","range":0,"rating":5,"reply":"Thank you for the kind words, Michael. We're glad Jason was a great help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2022-02-26T11:41:00","review":"Jason was a great help and explained everything we needed to know, good job done by him and everything was quick will be using again.","source":"Google","submissionTime":"2022-02-26T00:00:00","userName":"Michael Z."},{"reviewId":"26451106-141e-4b33-b9ff-f9d2a19ce84f","range":0,"rating":5,"reply":"We think Joshua is great too! Thanks for the positive review, D. Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-02-25T12:33:00","review":"Joshua Was amazing\n\nCome see him today\n\nWith 1 month free..","source":"Google","submissionTime":"2022-02-25T00:00:00","userName":"D B."},{"reviewId":"6e802ffb-6285-47ac-94b6-1e877ccf0e37","range":0,"rating":5,"reply":"Hi Jesse, thank you for your review. We're glad Joshua was able to help! Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-02-16T15:13:00","review":"Joshua was extremely helpful!","source":"Google","submissionTime":"2022-02-16T00:00:00","userName":"Jesse H."},{"reviewId":"9bbfa325-18bf-4063-8729-0aece762ac4d","range":0,"rating":5,"reply":"Chris, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-02-15T10:03:00","review":"Professional and knowledge staff. Process was smooth and quick. Property is well protected and clean","source":"Google","submissionTime":"2022-02-15T00:00:00","userName":"Chris E."},{"reviewId":"c101fab7-d300-4aea-adfb-b34464b2bb8d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Patricia! We're so happy to hear Mike and Josh were able to make your rental process easy! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2022-02-15T11:33:00","review":"Mike and Josh are wonderful and storage experts.   This was a difficult time for me and they made it easy for me.  This is the best experience I could have hoped for.","source":"Google","submissionTime":"2022-02-15T00:00:00","userName":"Patricia O."},{"reviewId":"8ad62d0a-471d-453e-9eb3-6f53cb8429c4","range":0,"rating":5,"reply":"Thanks for the great review, S! We're glad Joshua was very kind and helpful. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2022-02-12T14:10:00","review":"Joshua was great! Very kind and helpful","source":"Google","submissionTime":"2022-02-12T00:00:00","userName":"S P."},{"reviewId":"be095237-032b-45ff-a243-6912473c759d","range":0,"rating":5,"reply":"Thank you for the kind words, Rachelle. We're glad Joshua helps you out, would remind you to take breaks, and his assistant Mike will go the extra to make sure to give great customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-02-11T09:21:00","review":"Joshua is awesome .he helps me out when he knew I was getting sick he wouldn't hesitate to help me lift boxes and he would remind me to take breaks. Heand his assistant mike will go the extra to make sure and give great customer service which is still very important. I have been here for a couple years and am satisfied .I won't rent anywhere else!!! Keep up the good work guys and thanks","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Rachelle G."},{"reviewId":"27d86d2c-eeab-4110-8bf6-1d9db374c04c","range":0,"rating":5,"reply":"Thanks for the awesome review, Perfecto! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2022-01-31T11:38:00","review":"I never leave written reviews about customer service. But the experience I had with extra space storage was amazing. Everything was taken care of with little effort on my part. In and out with all my needs met.","source":"Google","submissionTime":"2022-01-30T00:00:00","userName":"Perfecto M."},{"reviewId":"bdab96be-7455-4fee-89af-fae6eb01a925","range":0,"rating":5,"reply":"Hi Joseph, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-01-26T13:21:00","review":"Joshua was amazing and very helpful and very knowledgeable. I highly recommend Extra Space Storage and thank you Joshua for being very helpful and nice","source":"Google","submissionTime":"2022-01-26T00:00:00","userName":"Joseph G."},{"reviewId":"8e0fb589-149f-4eae-8b05-3b1ed59bc4f4","range":0,"rating":5,"reply":"Hi Angela, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-01-21T14:04:00","review":"Fast, easy and knowledgeable. Grateful to be back with Extra Space! Thanks to Joshua Kovach!","source":"Google","submissionTime":"2022-01-21T00:00:00","userName":"Angela H."},{"reviewId":"2ca5c516-5efa-404a-8171-40e4aab85eb3","range":0,"rating":5,"reply":"Thank you for the kind words, Galturok! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-01-20T14:17:00","review":"Friendly and helpful service","source":"Google","submissionTime":"2022-01-20T00:00:00","userName":"galturok a."},{"reviewId":"6f8d13b9-1cb5-40a0-8aa5-dccf8e93baef","range":0,"rating":5,"reply":"Thanks for the great review, Felicia! We're glad Joshua was very friendly and helpful. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2022-01-20T16:28:00","review":"Joshua Kovach very friendly and very helpful!","source":"Google","submissionTime":"2022-01-20T00:00:00","userName":"Felicia W."},{"reviewId":"922dabf1-6760-4dd7-9487-c6cb49129084","range":0,"rating":5,"reply":"Thank you for your feedback, Logann! Providing renters with clean and secure facilities is our top priority. We're glad Joshua was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-01-20T16:40:00","review":"Super friendly  super helpful facility is clean and well managed alot of security and Joshua is a great help if your looking for storage you have a swell experience and Joshua at this Eubank location is solid you'll be able feel like you belonging are in good hands","source":"Google","submissionTime":"2022-01-20T00:00:00","userName":"Logann T."},{"reviewId":"5b0a8c94-9c2a-47a4-82f8-ba4d73387778","range":0,"rating":5,"reply":"Hi Carol, thank you for your review. We're glad Joshua is very professional and nice. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-15T14:54:00","review":"Joshua is very professional and nice. Good Job","source":"Google","submissionTime":"2022-01-15T00:00:00","userName":"Carol G."},{"reviewId":"5b2f92b3-ec2c-4473-878a-473b0e2437bb","range":0,"rating":5,"reply":"Hi Jackie, thanks so much for your review! We are thrilled to hear your experience with Joshua was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2022-01-06T11:42:00","review":"I just want to take a quick minute and say what excellent service Joshua has been and everything he is doing to help me with a situation I'm dealing with. Prompt responses and timely procedures on how to take action on the situation. Thank you Joshua with all your help!","source":"Google","submissionTime":"2022-01-05T00:00:00","userName":"Jackie N."},{"reviewId":"7c14b1da-8e89-4251-8aaa-ccbc0df0f2ac","range":0,"rating":5,"reply":"Thanks for the great review, Stephen! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Joshua reflects that! Please call us at (505) 294-7023 if you have any questions!","replyTime":"2022-01-06T10:35:00","review":"First, I want to say how clean the site is and how professional the front office are. Second, I appreciate Joshua, who was willing to work with me on the rate increase that was going to take place. He was willing to work with me on the rate increase and is greatly appreciated. Thank you Joshua!!!!","source":"Google","submissionTime":"2022-01-05T00:00:00","userName":"Stephen C."},{"reviewId":"cdce355a-1cb3-4386-8a34-c7257904f328","range":0,"rating":5,"reply":"Lex, we are so happy to hear that Joshua could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-01-06T09:12:00","review":"Joshua was awesome and very helpful. Very smooth process. Would 10/10 recommend","source":"Google","submissionTime":"2022-01-05T00:00:00","userName":"Lex M."},{"reviewId":"0cda941e-3e90-46f0-b758-de804315acd0","range":0,"rating":4,"reply":"Isaiah, We appreciate your awesome rating! We are glad Joshua was amazing at helping you and that he was super informative. As always, give us a call at 888-storage if you need anything. ","replyTime":"2022-01-04T17:00:00","review":"Joshua was an amazing clerk he did an awesome job at explaining everything in a detailed manner.","source":"Google","submissionTime":"2022-01-04T00:00:00","userName":"Isaiah D."},{"reviewId":"c5e0d057-999e-4add-875a-26d64648c672","range":0,"rating":5,"reply":"Hello, Briana. Thank you for the 5-star review! We're so happy Joshua could help. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-01-06T11:35:00","review":"Joshua was very excellent with his service, very helpful and very knowledgeable. The website wasn’t helping me so I came in instead and he got us in right away. Thank you Joshua!! :)","source":"Google","submissionTime":"2022-01-04T00:00:00","userName":"Briana A."},{"reviewId":"965da33d-c1e8-4acb-a083-092e59a3eb30","range":0,"rating":5,"reply":"Thank you for the review, Suzanne! We pride ourselves on having a friendly, accommodating staff and are so happy Joshua and Jason were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-12-29T15:05:00","review":"Joshua and Jason were extremely helpful, accommodating, and gracious. They went above and beyond to make sure I was completely satisfied with my space.","source":"Google","submissionTime":"2021-12-29T00:00:00","userName":"Suzanne P."},{"reviewId":"e4144275-4aac-44a0-bc1e-9cee94e6c750","range":0,"rating":5,"reply":"Thanks for the kind words, Raechel! We're glad Joshua was kind and helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.\n","replyTime":"2021-12-20T12:50:00","review":"I've rented from a few of their locations. Prices are great and  Joshua at the Eubank and Central location was kind and extremely helpful.  I would highly recommend Extra Space.","source":"Google","submissionTime":"2021-12-20T00:00:00","userName":"Raechel O."},{"reviewId":"94e4daf7-3c50-4378-8439-fa2674653e1f","range":0,"rating":5,"reply":"Hi Mike, thanks so much for the review! It's great to hear Joshua was helpful and knowledgeable! Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!","replyTime":"2021-12-19T11:13:00","review":"Joshua was very helpful and knowledgeable","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Mike M."},{"reviewId":"24bdd925-68dc-4bc5-9cd2-efaf0b900b16","range":0,"rating":5,"reply":"Thank you for the kind words, Frederick. We're glad our manager was able to help! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-12-18T10:38:00","review":"It was indeed a real pleasure to do business with and he displayed such a professional attitude....Kudos to him and the business!!","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Frederick H."},{"reviewId":"a4642440-9076-4663-a95c-cd511148988b","range":0,"rating":5,"reply":"Thanks for the great review, Gina! We're glad Joshua was very helpful and informative. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2021-12-14T14:32:00","review":"Joshua was very helpful informative and pleasant","source":"Google","submissionTime":"2021-12-14T00:00:00","userName":"Gina F."},{"reviewId":"17c8e572-1fe1-42a0-b55b-f901c70369ee","range":0,"rating":5,"reply":"Hi Tearza, we appreciate you taking the time to share your experience with us! We agree Josh is such an asset to our team! We're glad Josh goes above and beyond when it comes to customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-12-15T14:03:00","review":"Thank you for all of your help Josh! He is valuable asset to this company. He goes above and beyond when it comes to customer service. From being sympathetic and remorseful, to laughing and encouraging, this has been one of the best experiences with a storage facility.","source":"Google","submissionTime":"2021-12-14T00:00:00","userName":"Tearza B."},{"reviewId":"8e53de6f-1479-4b3b-848d-b02472d00018","range":0,"rating":5,"reply":"Thanks for being a loyal customer, A G! We are so happy to hear that your experience with Joshua has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or reach out to us at 888-storage if you have any questions! \n\n","replyTime":"2021-12-11T15:09:00","review":"I've been renting with Extra Space for eight years and my confidence in the brand, but in specific Joshua, is top notch. The level of service and communication throughout my time has been the best. Friendly staff, great units, just, I'm a happy tumbleweed who knows her things are safe even when I'm rolling wherever the wind decides to roll me.","source":"Google","submissionTime":"2021-12-11T00:00:00","userName":"A G."},{"reviewId":"772c00aa-a61c-4c16-930e-ea93dbd4a069","range":0,"rating":5,"reply":"Hello, Jennifer. Thank you for the review. We're so glad Joshua could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-12-10T18:18:00","review":"Joshua is amazing. He is helpful and kind. Any questions or concerns I had were addressed immediately and kindly by him. Five stars!","source":"Google","submissionTime":"2021-12-09T00:00:00","userName":"Jennifer M."},{"reviewId":"7f06eda3-8376-463b-a338-ebc9bec6e984","range":0,"rating":5,"reply":"Hello, Kendrick. Thank you for the 5-star review! We're so happy Joshua could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!","replyTime":"2021-12-04T09:57:00","review":"Joshua was good help he explained everything and just made it easy to rent","source":"Google","submissionTime":"2021-12-03T00:00:00","userName":"Kendrick L."},{"reviewId":"47eeb390-1d65-459c-bbd1-9181c1c7b6dd","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Jon! Please let us know if there's anything else we can do to assist you with your storage needs. ","replyTime":"2021-12-03T15:50:00","review":"I thought good customer service was dead. Joshua was a pleasant surprise and a big help.","source":"Google","submissionTime":"2021-12-03T00:00:00","userName":"Jon M."},{"reviewId":"8072d57a-13b2-42e0-a3bb-fcf123251f45","range":0,"rating":5,"reply":"Hi Frank, thank you for your review. We're glad our manager is very efficient and polite. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-12-01T13:57:00","review":"The murder is very efficient and polite I got what I needed to get it and I’m happy with it thank you","source":"Google","submissionTime":"2021-12-01T00:00:00","userName":"Frank L."},{"reviewId":"145a2785-a7e1-4e52-bd90-fa2ce7a35714","range":0,"rating":5,"reply":"Hi Samantha!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 294-7023 or stop by the facility! ","replyTime":"2021-12-01T17:11:00","review":"Really friendly awsome attitude very professional and helpful!!","source":"Google","submissionTime":"2021-12-01T00:00:00","userName":"Samantha J."},{"reviewId":"427cd5aa-d630-489e-90e2-2bc65f521294","range":0,"rating":5,"reply":"Hello, Jonathan. Thank you for the 5-star review! We're so happy Kayla could help. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-12-02T13:26:00","review":"Kayla was extremely helpful both in getting my unit set up and in answering all of my questions.","source":"Google","submissionTime":"2021-11-30T00:00:00","userName":"Jonathan W."},{"reviewId":"ed147b20-8094-4f60-99f9-ff2a2ec8aa87","range":0,"rating":5,"reply":"Thank you for the review, Dale! We pride ourselves on having a friendly, accommodating staff and are so happy Joshua was able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-11-26T13:24:00","review":"Great service by Joshua. After having some trouble finding the right size storage unit at other facilities, Joshua got me all set. Very thorough and very helpful","source":"Google","submissionTime":"2021-11-25T00:00:00","userName":"Dale I."},{"reviewId":"c73d0872-8b6c-4b8f-909f-a460fa885037","range":0,"rating":5,"reply":"Thank you for the kind words, J. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-11-24T14:20:00","review":"The manager Joshua gave really good customer services and was really helpful. Thank you for helping and working with me on finding a unit at the last minute for a decent price. Definitely like the lock they gave me also.","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"J D."},{"reviewId":"673cb860-68fb-4834-8faf-13e88c67f2f0","range":0,"rating":5,"reply":"Thank you for the kind words, James! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-11-24T13:43:00","review":"Great service, extra safe locks on units, easy online account access, basically easy peasy. Very satisfied.","source":"Google","submissionTime":"2021-11-23T00:00:00","userName":"James A."},{"reviewId":"882501a2-8b98-4ca3-952d-c3b6adee671f","range":0,"rating":5,"reply":"Thank you for the excellent rating, Elizabeth! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-11-21T10:35:00","review":"Online....everything easy.... then I called, confirmed what I needed, got registered, purchased the rental unit, met Joshua at the site....got the instructions for using the lock, and went to the site of my unit....and Voila......\nAll set!  Extra Space makes it easy...and a good manager who knows the business...","source":"Google","submissionTime":"2021-11-21T00:00:00","userName":"ELIZABETH M."},{"reviewId":"c5590006-2183-47d5-9d43-df82a676e52a","range":0,"rating":5,"reply":"Hi Lori, thank you for your review. We're glad Josh and Mike were very helpful and friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-11-20T14:07:00","review":"Josh and Mike were very helpful and friendly. Happy we came back!!!!","source":"Google","submissionTime":"2021-11-19T00:00:00","userName":"Lori G."},{"reviewId":"44804f3e-1e3b-4222-b161-0d4a59bc4e27","range":0,"rating":5,"reply":"Hello, Mas. Thank you for the 5-star review! We're so happy Joshua could help. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-11-11T18:32:00","review":"Joshua was amazing! He has excellent customer service and was extremely thorough in the entire process. I would advise Extra Space to anyone moving!","source":"Google","submissionTime":"2021-11-11T00:00:00","userName":"MAS M."},{"reviewId":"74ceec1e-795f-4970-af7f-c76528104a74","range":0,"rating":5,"reply":"Thanks, Steve! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Joshua was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-11-05T13:28:00","review":"Joshua was a great help ! He helped a lot with choosing what would be the best size for the things I’m moving. He explained  all the information really well and was easy to talk to !","source":"Google","submissionTime":"2021-11-05T00:00:00","userName":"Steve V."},{"reviewId":"e7d7ef2e-d030-4cdb-a2d8-ccfa486bbd06","range":0,"rating":5,"reply":"Hi S., thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2021-02-27T11:00:00","review":"Absolutely great service. Moni helped me out with courtesy and explained the whole process. Thank you","source":"Google","submissionTime":"2021-11-04T00:00:00","userName":"S. T."},{"reviewId":"1f5411e2-857c-4375-917f-d9dfcb373e93","range":0,"rating":4,"reply":"We're thrilled you had a great experience with Extra Space Storage, Emery. Thank you for choosing Extra Space Storage and please let us know if you have any questions. Give us a call if you have any questions!","replyTime":"2021-11-06T11:12:00","review":"The storage units are priced reasonably. The staff is great. They made the dreaded move affordable and easy. Overall im happy with the company.","source":"Google","submissionTime":"2021-11-04T00:00:00","userName":"Emery L."},{"reviewId":"04c2253b-c030-4bc0-a709-6dc3407ed792","range":0,"rating":5,"reply":"Thanks for the kind words, C.! We work hard to meet the expectations of our customers, and we're happy to hear Josh hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.\n","replyTime":"2021-11-04T08:59:00","review":"I came to extra space storage about the keys the locks on my door and the guy who helped me was Josh and he was super amazing and he help me the best and I had to go back another time And the lady that was at the front desk was super amazing super helpful I had a really amazing experience there and highly recommend extra space","source":"Google","submissionTime":"2021-11-03T00:00:00","userName":"C. V."},{"reviewId":"137ee1f2-f155-46eb-9b1d-3713f308a6de","range":0,"rating":5,"reply":"Hi Ralph, thank you for your review. We're glad our team was friendly and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-11-03T18:19:00","review":"Friendly professional staff","source":"Google","submissionTime":"2021-11-03T00:00:00","userName":"Ralph B."},{"reviewId":"92bd7745-277b-4f1f-b8f2-f69ac0ff3810","range":0,"rating":5,"reply":"Thanks for the great review, Chris! We're glad Joshua was very informative and helpful. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2021-10-27T14:22:00","review":"Joshua was very informative and helpful.","source":"Google","submissionTime":"2021-10-27T00:00:00","userName":"Chris G."},{"reviewId":"0479fb95-3d27-40ae-ab0b-a13808c566fb","range":0,"rating":5,"reply":"Hi Valerie, thank you for your review. We're glad Joshua and Mike helped you a lot, explained your storage in detail, and were very respectful. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-10-27T14:48:00","review":"JOSHUA AND MIKE. THEY HAVE HELPED ME ALOT. EXPLAINED MY STORAGE IN DETAIL OF THE FEES. EVERY RESPECTFUL AND HELPFUL. THANK YOU VERY MUCH.","source":"Google","submissionTime":"2021-10-26T00:00:00","userName":"Valerie J."},{"reviewId":"72c28c2f-7664-416a-8491-d620857831f2","range":0,"rating":5,"reply":"Thank you for your feedback, Justin! Providing renters with clean and secure facilities is our top priority. We're glad Mike was able to meet your storage needs. If you ever need anything, feel free to stop by!","replyTime":"2021-10-30T10:58:00","review":"Mike is awesome. Very helpful and the friendliest guy! Makes me feel safe having my things here. BEST place in town to store your stuff!!! And you have to meet boyboy!!","source":"Google","submissionTime":"2021-10-26T00:00:00","userName":"Justin N."},{"reviewId":"2046039f-a055-493f-b542-be0339a65264","range":0,"rating":5,"reply":"Thanks for the awesome review, Christian! We work hard to meet the expectations of our customers, and we're happy to hear Joshua hit the mark for you! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2021-10-23T16:53:00","review":"Joshua Kovach has helped me get into a smaller unit about a year ago and was very helpful, I see him on site every time I come to visit my storage locker and today he was very helpful and knowledgeable about getting me into a larger storage unit that I happy with. I feel like my personal Items are safe and secure and I have never seen rodents or bugs, very nice people on site, I would recommend to others.","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"Christian C."},{"reviewId":"61d4580c-05af-4d1a-90c0-f95d5d2274a4","range":0,"rating":5,"reply":"Thanks for the review, Marvin! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-23T14:48:00","review":"Good service, explained everything I needed to know..","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"Marvin F."},{"reviewId":"eccb6b1f-0531-4a34-9c83-6936c45bb67d","range":0,"rating":5,"reply":"Hello, Victoria. Thank you for the 5-star review! We're so happy Joshua could help. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-10-21T14:22:00","review":"Had a unit here for over a year and never ran into any issues! All my belongings stayed in good condition, as well. Joshua Kovach is very helpful. Would definitely recommend it here.","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"Victoria L."},{"reviewId":"fe745ff1-b4b4-4841-9bb4-7b9cc949f81e","range":0,"rating":4,"reply":"Thank you for the excellent rating, Chris! We're happy Mike and Joshua were able to provide a smooth rental experience. Stop by our office if you need anything in the future!","replyTime":"2021-10-21T14:43:00","review":"Mike & Joshua were great. Process was smooth and easy to get my storage unit.","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"Chris M."},{"reviewId":"eef5317e-7ad0-491b-aa6f-13b56de0ba31","range":0,"rating":5,"reply":"Hi Harley. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-10-21T17:54:00","review":"Joshua was wonderful. I accidently got an upstairs unit when signing up online, thank God he pointed this out to me and switched it to a downstairs. He is helpful, and has great customer service skills. I would recommend anyone needing a storage unit to go see this guy","source":"Google","submissionTime":"2021-10-20T00:00:00","userName":"Harley “."},{"reviewId":"89338c22-dd41-4006-8daa-9034f015b7f2","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Makenzie. We are glad Joshua was able to meet all of your self-storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-12T04:51:00","review":"Joshua does an amazing job of giving you all the information you need to rent a unit here, as well as moving out of one. He's been extremely personable & kind. Much appreciated!!! :)","source":"Google","submissionTime":"2021-10-13T00:00:00","userName":"Makenzie S."},{"reviewId":"eceaafb4-4fff-459d-b227-2671422b6cb8","range":0,"rating":5,"reply":"Thanks for the review, Noemi! We are so happy we could meet your storage needs at Extra Space Storage. Call us at 888-storage if there is anything else we can do to assist you!? ","replyTime":"2021-10-11T11:05:00","review":"I've been coming here for a while and I love the staff I've never had any problems and they're always right there when I need something or have a question","source":"Google","submissionTime":"2021-10-10T00:00:00","userName":"Noemi G."},{"reviewId":"c67ec72a-03d2-4ef5-bf39-867147031c3c","range":0,"rating":5,"reply":"Hi Brenda Ann Delarosa, thank you for your review. We're glad Joshua was very friendly, explained the price, and got you in the right one. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-10-08T18:39:00","review":"Joshua was very friendly and explain and price and got us in the right one","source":"Google","submissionTime":"2021-10-08T00:00:00","userName":"Brenda A."},{"reviewId":"2638d195-7f1f-4614-a4e8-207114c6c026","range":0,"rating":5,"reply":"Hi Oliver, thank you for your review. We're glad Joshua made everything so easy. Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-10-08T18:40:00","review":"Joshua made everything so easy. We were in and out in 20 minutes and we paid half the price we would have anywhere else.","source":"Google","submissionTime":"2021-10-08T00:00:00","userName":"Oliver L."},{"reviewId":"f9efbe00-336d-465c-8bf2-e358f3b4ff90","range":0,"rating":5,"reply":"Thanks for the positive review, George! We are glad you had a great experience with Joshua. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-10-07T16:48:00","review":"Joshua is excellent! Extra Space Storage on Eubank in Albuquerque.","source":"Google","submissionTime":"2021-10-07T00:00:00","userName":"George M."},{"reviewId":"dedf6de5-ec5b-4c82-91f0-92bdb0c44075","range":0,"rating":5,"reply":"Hi Connor, thank you for your review. We're glad Mike went above and beyond to make sure that you were set up with a storage facility right away and went out of their way to make sure you had immediate access to your spots. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-10-06T11:49:00","review":"Renting a space in Albuquerque, NM. My roommate and I needed a storage place last minute as we moved here for military service with short notice. The employees (especially Mike) went above and beyond to make sure that we were set up with a storage facility right away. During the day, their servers were down however they went out of their way to make sure we had immediate access to our spots.\n\nMy roommate had a 26' uhaul and so was worried about reaching his original spot, and so they switched his spots and got him into a more accessible space with no questions asked.\n\nI highly recommend anyone to use this storage facility. The employees were very helpful and the security is top notch, as well as the cleanliness of the space.","source":"Google","submissionTime":"2021-10-05T00:00:00","userName":"Connor R."},{"reviewId":"bb69939f-b0d6-4b9a-baaa-28009e93e446","range":0,"rating":5,"reply":"Thank you, Amesha. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-12-05T18:18:00","review":"Awsome dude","source":"Google","submissionTime":"2021-10-04T00:00:00","userName":"amesha s."},{"reviewId":"729f9a38-6669-4adb-b22e-7776d8042eb7","range":0,"rating":4,"reply":"Hi, Jaxx ! Thanks for the positive review, it means a lot to our team. Please call (505) 294-7023 if you have any questions about your rental. ","replyTime":"2021-10-04T10:32:00","review":"Very friendly.","source":"Google","submissionTime":"2021-10-03T00:00:00","userName":"Jaxx G."},{"reviewId":"75bf79e8-6a90-4035-9eca-fc465204186c","range":0,"rating":5,"reply":"Thanks, Margaret. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-10-03T14:02:00","review":"Great and friendly staff","source":"Google","submissionTime":"2021-10-02T00:00:00","userName":"Margaret M."},{"reviewId":"a05f0b28-0c18-4490-9a79-cf8767d6f79e","range":0,"rating":5,"reply":"Thank you for the kind words, Shirley. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-10-01T12:36:00","review":"Joshua did a great job helping us with a storage unit!??","source":"Google","submissionTime":"2021-10-01T00:00:00","userName":"shirley v."},{"reviewId":"88742340-92d4-46ac-9a2d-62a10004d657","range":0,"rating":5,"reply":"Hi Brittnie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2021-10-02T11:48:00","review":"I absolutely love this location.  JOSHUA the sales or branch manager was so helpful. He genuinely cares about the satisfaction of his customers.  I would and am recommending this particular Extra Space Storage to others and all my friends.","source":"Google","submissionTime":"2021-10-01T00:00:00","userName":"Brittnie S."},{"reviewId":"3b3411b6-1a76-4864-a106-966ddf939eb5","range":0,"rating":5,"reply":"Thanks for the awesome review, Diana! We work hard to meet the expectations of our customers, and we're happy to hear Joshua hit the mark for you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-10-04T12:21:00","review":"I love the customer service I have received from Joshua and he was very helpful answerd all my questions and was a big help thank u","source":"Google","submissionTime":"2021-09-30T00:00:00","userName":"Diana P."},{"reviewId":"585b9f14-c2dd-4204-ada3-6e0811666ef0","range":0,"rating":5,"reply":"Hello, Martin. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-04T12:29:00","review":"Appreciate all the help Josh, thanks took care of all my needs","source":"Google","submissionTime":"2021-09-30T00:00:00","userName":"Martin L."},{"reviewId":"aee0d270-89c2-4bb8-a05a-066e18ab9150","range":0,"rating":5,"reply":"Thanks for the kind words, Cassie! We're glad Joshua was very professional and thorough. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.\n","replyTime":"2021-09-30T14:01:00","review":"The process from start to finish was great. Joshua is very professional and thorough. I recommend this storage place to everyone.","source":"Google","submissionTime":"2021-09-29T00:00:00","userName":"Cassie M."},{"reviewId":"20825ffe-1015-4efd-a2b7-d710d930b946","range":0,"rating":5,"reply":"Janice, we are so happy to hear that Joshua could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-09-30T10:27:00","review":"Everything went super smooth! Joshua was great!","source":"Google","submissionTime":"2021-09-29T00:00:00","userName":"Janice D."},{"reviewId":"8a209a58-7af8-4f86-a730-f941bb80d291","range":0,"rating":5,"reply":"Thank you for the kind words, Charlotte. We're glad Lester's helped you find the right size of storage at a location and Joshua expediently completed the contract while making sure you had all you needed to allow a safe and effective move-in. Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-09-26T07:26:00","review":"Extra Space Storage has always been a great help in meeting my storage needs. Lester's expert help in finding the right size of storage at a location that met my need and Joshua's expedience in completing the contract while making sure I had all I needed to allow a safe and effective move in, my experience was exceptional.","source":"Google","submissionTime":"2021-09-26T00:00:00","userName":"Charlotte M."},{"reviewId":"aa9390bf-bab4-498b-8700-6d0f494f82b4","range":0,"rating":5,"reply":"Thank you for the kind words, Shawn. We're glad Joshua helped you with your needs, was very friendly, and knowledgeable. We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-09-25T15:54:00","review":"Joshua was great helping us with our needs of finding some extra storage for some old files. Very friendly and knowledgeable and seemed to really take pride in his position there. Took the time to show us around and explained the process very well. Customer service like this is a bit rare these days!!","source":"Google","submissionTime":"2021-09-25T00:00:00","userName":"Phil A."},{"reviewId":"a4118999-098a-43c5-9b2b-b98e48e031f4","range":0,"rating":5,"reply":"Thank you for the kind words, Dustin. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-09-25T12:01:00","review":"Josh very helpful","source":"Google","submissionTime":"2021-09-25T00:00:00","userName":"dustin h."},{"reviewId":"b77c5c88-42c5-4ecb-b319-b3ed6842c783","range":0,"rating":5,"reply":"Hi Dan “boone”, thank you for your review. We're glad Joshua was very helpful. We appreciate you recommending us to your friends and family. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n\n","replyTime":"2021-09-22T17:55:00","review":"Joshua was very helpful and I really enjoy hospitality I would refer all my friends and family!","source":"Google","submissionTime":"2021-09-22T00:00:00","userName":"Dan “."},{"reviewId":"514c690c-dfd7-40ae-aa1c-10bb731528aa","range":0,"rating":5,"reply":"Thanks, Thomas! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Joshua was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-09-24T14:18:00","review":"Joshua was very helpful when it came to helping us choose the perfect size storage unit.\nThanks for all your help??","source":"Google","submissionTime":"2021-09-16T00:00:00","userName":"Thomas R."},{"reviewId":"601b04e0-fbc2-488a-9975-9b8a4e158d45","range":0,"rating":5,"reply":"Hi Nan, thank you for your review. We're glad our team was very friendly and knowledgeable. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-09-10T12:02:00","review":"Very friendly and knowledgeable","source":"Google","submissionTime":"2021-09-10T00:00:00","userName":"Nan O."},{"reviewId":"9f83aa02-bfe6-4b8e-98d3-8f08c20daece","range":0,"rating":5,"reply":"Hello Sabrina, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2021-06-10T15:20:00","review":"JOSH IS AWESOMS","source":"Google","submissionTime":"2021-09-08T00:00:00","userName":"Sabrina M."},{"reviewId":"5f2add03-4492-43d3-9255-fd5a169eaddd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Maria! We're happy Joshua was able to provide a smooth rental experience. Feel free to stop by the office if you need anything!","replyTime":"2021-09-11T13:01:00","review":"Joshua  was very help full he explained everything to me great service thank you!!!!!??","source":"Google","submissionTime":"2021-09-06T00:00:00","userName":"Maria B."},{"reviewId":"65bc57f4-edc1-4780-8e95-fd44bda6f46e","range":0,"rating":5,"reply":"Hello, Fabii. Thank you for the review. We're so glad Joshua could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-09-14T13:22:00","review":"His name is joshua he was very nice &explained in detailed the lease &very good attitude","source":"Google","submissionTime":"2021-09-04T00:00:00","userName":"fabii N."},{"reviewId":"dd6dabf4-140c-4b91-b176-217978a5eb17","range":0,"rating":5,"reply":"Hello, Carmen. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-08-31T12:36:00","review":"Mike was very friendly and helpful. He went over all my options and was very attentive.","source":"Google","submissionTime":"2021-08-31T00:00:00","userName":"Carmen G."},{"reviewId":"757df9fb-0b10-4c66-99f6-1ceee9860e04","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The lady that help me I don’t remember her name was very helpful courteous and delightful to work with.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Joan G."},{"reviewId":"bcb38690-6f18-4440-906e-fa7e6d8e24fc","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Mike is great at greeting and sett up new customers.we are quite pleased.to be custom of Extra Space Storage. We understand our responsibility and the benefits of working with. Thanks for helping us.\nShantika and Peter Emker","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Shantika &."},{"reviewId":"f6dd724b-93e6-4e2e-9cbf-d5ad5c45cf68","range":0,"rating":5,"reply":"Our team is grateful for your rating, Ivan! Thank you for being a loyal Extra Space Storage customer! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-08-28T14:31:00","review":"Very polite service, made me a priority, made sure I had everything I needed. Great service, great place.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Ivan B."},{"reviewId":"096c19b6-0bf0-4a25-af59-186ba26f708b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"We came in for a storage and Joshua helped us out on finding one on Lomas. He was very helpful","source":"Google","submissionTime":"2021-08-26T00:00:00","userName":"Mattew P."},{"reviewId":"30a464ec-9a5d-4c50-8c1d-183bbbfff336","range":0,"rating":5,"reply":"Thank you for the kind words, Joseph. We're glad Joshua and Mike were able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-08-26T13:59:00","review":"Joshua and mike were very helpful","source":"Google","submissionTime":"2021-08-25T00:00:00","userName":"Joseph M."},{"reviewId":"968b8cbc-cb2f-4b16-92d7-13c11c1d96bc","range":0,"rating":5,"reply":"Thanks for the kind words, Tina Elizabeth! We're glad Josh was very nice and walked you through everything. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.\n","replyTime":"2021-08-26T15:09:00","review":"Josh is the best. Very nice and actually walks you through everything! Totally recommend.","source":"Google","submissionTime":"2021-08-25T00:00:00","userName":"Tina E."},{"reviewId":"5de7abc6-14f4-4953-a51a-5e9cfbcaa6b8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great crew with customer skills","source":"Google","submissionTime":"2021-08-24T00:00:00","userName":"Linda S."},{"reviewId":"a3f8b6bd-a7d0-43fa-b19d-b5b3836075da","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Joshua was very helpful and efficient. He assured I was getting the perfect sized until for my needs and went over all of the pricing options for my budget. Made my life a little easier today.","source":"Google","submissionTime":"2021-08-23T00:00:00","userName":"Aislinn h."},{"reviewId":"b04ed193-733a-4000-bcc9-341fa5febc99","range":0,"rating":5,"reply":"Thank you, Jerry. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-08-19T18:32:00","review":"The best","source":"Google","submissionTime":"2021-08-19T00:00:00","userName":"Jerry B."},{"reviewId":"afef1cd2-17bf-4d7d-a453-b0f69e9ab2de","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Josh was amazing he really cares about my stuff being protected. I would recommend him to all my friends and family","source":"Google","submissionTime":"2021-08-18T00:00:00","userName":"Bobby C."},{"reviewId":"79daefd9-665b-4bde-a2a4-46cc9d8b5f15","range":0,"rating":5,"reply":"Hi Jared, thanks for the 5-star review and for sharing your experience. Reach out if you ever need anything, please. ","replyTime":"2021-09-10T10:51:00","review":"Monica was very helpful in getting me a replacement lock when mine exploded.","source":"Google","submissionTime":"2021-08-13T00:00:00","userName":"Jared G."},{"reviewId":"c5cc60b2-cc2b-481b-85fd-474484f5534c","range":0,"rating":5,"reply":"Hi Jess, thank you for the 5-star review and for the recommendation! We are so happy to hear that Monica went above and beyond to help you in your time of need. Reach out if you ever need anything, please. ","replyTime":"2021-09-10T08:16:00","review":"I am glad that my girlfriend uses Extra Space Storage here off of Eubank in Albuquerque because they are very friendly and. Monica even helped me jump start my vehicle wouldn't I would highly recommend storing your stuff here","source":"Google","submissionTime":"2021-08-13T00:00:00","userName":"Jess H."},{"reviewId":"be806eae-d0e0-447a-8886-27b1428ed988","range":0,"rating":5,"reply":"Hi Rene. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monica! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.\n","replyTime":"2021-09-06T16:03:00","review":"I would definitely recommend to everyone in need of a storage facility, that you bring your business here. 201 Eubank Se ABQ, NM. Monica goes above and beyond to make sure you are completely satisfied with all arrangements.  Thank you Extra Space Storage! You are and will be my one and only go to for handling all my storage and space solutions.","source":"Google","submissionTime":"2021-08-10T00:00:00","userName":"Rene F."},{"reviewId":"2149eb36-00a3-48f8-8858-d80652d6baa9","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Kyoko! We're so happy to hear Joshua was able to make your rental process quick! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2021-09-05T14:42:00","review":"Joshua was a great help and is really quick and friendly!","source":"Google","submissionTime":"2021-08-09T00:00:00","userName":"Kyoko W."},{"reviewId":"5861695f-a7ab-4517-8538-074257b1ba9e","range":0,"rating":5,"reply":"Thanks for the positive review, Riah! We are glad you had a great experience with Joshua. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-09-05T14:41:00","review":"Joshua was great employee, he was very helpful and nice had a great experience.??","source":"Google","submissionTime":"2021-08-09T00:00:00","userName":"Riah K."},{"reviewId":"f2557233-9fcd-4971-a83d-61711c6bf770","range":0,"rating":5,"reply":"Thanks for the positive review, Joseph! We are glad you had a great experience with Monica. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-09-02T13:22:00","review":"Monica was great.  She was waiting my arrival for a rental.  Quick and organized","source":"Google","submissionTime":"2021-08-06T00:00:00","userName":"Joseph M."},{"reviewId":"00008b53-5735-4e0c-9563-59c6e8454b52","range":0,"rating":5,"reply":"Hi Mike, thanks so much for your recommendation! We are thrilled to hear your experience was excellent. We're glad Mike and Joshua were very helpful, friendly, and explained all information. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-08-28T16:39:00","review":"Overall experience was excellent, both Mike and Joshua were very helpful and friendly, explained all information great!! Highly recommend both of them great team !!","source":"Google","submissionTime":"2021-07-31T00:00:00","userName":"Mike M."},{"reviewId":"bc0b70b8-ab79-4d0f-bb31-5d85c9a49994","range":0,"rating":5,"reply":"Hi Trachele, thank you for taking the time to give us a 5-star review and for the recommendation. We are so happy to hear that Nick took great care of you and your storage needs. Don't hesitate to reach out if you need anything, please. ","replyTime":"2021-08-24T12:35:00","review":"Nick was super helpful!  I needed a space at the last minute and he was extremely accommodating!! He took time to show me the unit and go through several options with me. I highly recommend Extra Space Storage and Nick!!","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Trachele C."},{"reviewId":"0a08fa9c-389e-48b6-8074-3e8b0133ccde","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Moni is a Rockstar! She was able to help me get a unit sized picked and close the deal in minutes. Quick and painless process. Thank you Moni!","source":"Google","submissionTime":"2021-07-28T00:00:00","userName":"levi g."},{"reviewId":"f0e72d78-cdfd-440d-abe3-edbca1c78624","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monica Olive at the Eubank location was amazing. We very recently lost our son and needed to store the things from his apartment. We needed an additional unit to the one we shared with him prior to his death in order to store everything. Monica was so very nice and made it easy. She is a wonderful service agent.","source":"Google","submissionTime":"2021-07-27T00:00:00","userName":"Stephanie B."},{"reviewId":"4e7ea028-8b47-46c8-9894-5b505badce82","range":0,"rating":5,"reply":"Thanks, Mark. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2021-02-05T21:48:00","review":"Monica was extremely helpful. Explained everything in great detail. Very clean and secure facility.","source":"Google","submissionTime":"2021-07-24T00:00:00","userName":"puddintoot"},{"reviewId":"0dc70aa4-9b7b-4a78-abcc-869d2d93db87","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Moni was very nice, helpful and informative.\nThank you","source":"Google","submissionTime":"2021-07-24T00:00:00","userName":"Diana W."},{"reviewId":"0d61d7f9-aa77-4822-b5c2-96960d2d453e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nice place, have the right space i would need. Convenient and nearby where i live.","source":"Google","submissionTime":"2021-07-19T00:00:00","userName":"Hazel A."},{"reviewId":"0455cbb5-eff5-4cd6-9c10-6e6fe8f81976","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Joshua was very helpful and friendly. Thanks","source":"Google","submissionTime":"2021-07-16T00:00:00","userName":"Vivian B."},{"reviewId":"312fdee3-9a3b-41a7-a74d-70f995a5a20e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Joshua helped us find a storage unit that we needed was very helpful kind. Thanks","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"Ronald M."},{"reviewId":"679516a1-9547-48ca-b4e0-8b4f2029731a","range":0,"rating":5,"reply":"Thank you for the kind words, Danielle! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!\n","replyTime":"2021-07-10T14:22:00","review":"Great customer service!","source":"Google","submissionTime":"2021-07-10T00:00:00","userName":"Danielle G."},{"reviewId":"386179a4-7e18-4ea0-91a3-b2c75b3f4a76","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monica was super","source":"Google","submissionTime":"2021-07-03T00:00:00","userName":"Michael M."},{"reviewId":"2a3154ec-d978-4a06-8af1-035d0dea43bd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monica was great","source":"Google","submissionTime":"2021-07-03T00:00:00","userName":"Margaret M."},{"reviewId":"6740fe74-1b0f-46de-ba43-1d28c1b55799","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very clean and Joshua was extremely helpful trying to find me the right size and location for my unit. Thank you!!","source":"Google","submissionTime":"2021-06-28T00:00:00","userName":"Sonya P."},{"reviewId":"67fa544f-c61f-40d5-a266-405310d51a41","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great service thanks to monica was a bery pkeaent time","source":"Google","submissionTime":"2021-06-26T00:00:00","userName":"Warren J."},{"reviewId":"2ff5770d-136a-47ad-ad5b-8b81c2a791f9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Joshua was AWESOME! I told him what I needed and always kept me up to date. He was very polite. Thank you Joshua!","source":"Google","submissionTime":"2021-06-25T00:00:00","userName":"Paula K."},{"reviewId":"abcaaef2-3056-46df-bfbc-3637cdd4bc3b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Joshua is so nice from start to finish even when i sleep through his phone calls and ask annoying questions. Super easy to use system with informative staff. Very happy with my unit.","source":"Google","submissionTime":"2021-06-14T00:00:00","userName":"malik s."},{"reviewId":"2a5284f8-b390-422d-bc84-dcfeeeb710c7","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Jennifer! We are so glad Joshua could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-19T14:20:00","review":"Joshua did an excellent job and explained all the details on renting a storage unit with your company and did a very excellent job. We're very pleased and we appreciate Joshua's service.","source":"Google","submissionTime":"2021-06-14T00:00:00","userName":"Jennifer G."},{"reviewId":"73f57b73-8f8e-4dca-bfcc-1956852f6503","range":0,"rating":5,"reply":null,"replyTime":null,"review":"It is a very clean space and Monica was a grate help.  Im am very happy with my choice.","source":"Google","submissionTime":"2021-06-09T00:00:00","userName":"Gabriela P."},{"reviewId":"3eca4ac9-a7fa-44ff-959e-01cb864c1709","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very helpful Monica was excellent thank you so much.","source":"Google","submissionTime":"2021-06-09T00:00:00","userName":"Venessa R."},{"reviewId":"5d902192-c2dd-4612-a736-fadadef2191f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I come to this location because of Janice and John who always showed great customer service. Monica help me today and her customer service was amazing also!","source":"Google","submissionTime":"2021-06-08T00:00:00","userName":"Derrick J."},{"reviewId":"7ca1d835-3549-4484-abf6-b1dee5081568","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Staff is always helpful","source":"Google","submissionTime":"2021-06-06T00:00:00","userName":"American P."},{"reviewId":"7c4fb96f-dee7-4d57-9811-d233fc242824","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monica was very friendly and helpful. Glad she was there to help with a hard situation.","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Eva R."},{"reviewId":"b7e6d3e5-a4e0-4ee2-8aca-fa29e746c769","range":0,"rating":5,"reply":"Hi Aaron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Monica reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-03T14:40:00","review":"Monica is great and the overall service is great also and the facility is always clean","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Aaron V."},{"reviewId":"c686bc09-9f2f-491f-a5e2-429e91dd7045","range":0,"rating":5,"reply":"Thanks for the positive review, Jose! We are glad you had a great experience with Monica. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-06-03T15:01:00","review":"Great Monica the best","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Jose R."},{"reviewId":"a18a216b-e776-4a43-a757-eb62ef9913bd","range":0,"rating":5,"reply":"Hi Ronald, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Monica! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-06-03T15:00:00","review":"I have used this facility before and had a good experience. That is why I came back today. Monica is very friendly and professional  and my check-in experience was flawless.","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Ronald R."},{"reviewId":"76b7cc33-696c-441c-8470-4f6f9448ba9d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monica moni olive","source":"Google","submissionTime":"2021-06-01T00:00:00","userName":"Luis N."},{"reviewId":"21e8a71b-e06d-4fc3-aa82-9df94e67eb23","range":0,"rating":5,"reply":"Thank you for the kind remarks, Dale! We're so happy to hear we have your recommendation! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2021-06-07T18:29:00","review":"Service was great! Very Professional and thorough. Greeted us with a Smile and the world needs more people like her! Highly recommended","source":"Google","submissionTime":"2021-06-01T00:00:00","userName":"Dale C."},{"reviewId":"a77cf3d0-a6ff-47f6-aadd-5f2e01f9163f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great customer service from Monica.","source":"Google","submissionTime":"2021-06-01T00:00:00","userName":"Betty R."},{"reviewId":"263db14a-57c5-4228-9de9-a09523fd6788","range":0,"rating":5,"reply":"Thanks for the positive review, Neftali! We are glad you had a great experience with Monica. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-06-03T18:21:00","review":"Great place storage and thanks to Monica","source":"Google","submissionTime":"2021-05-28T00:00:00","userName":"Neftali O."},{"reviewId":"148c2b80-5081-4f61-9929-de1679f62938","range":0,"rating":5,"reply":"Thanks for the positive review, Sb! We are glad you had a great experience with Monica. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-05-31T09:36:00","review":"Great grounds Monica I'd awesome but all staff are superb","source":"Google","submissionTime":"2021-05-25T00:00:00","userName":"Sb m."},{"reviewId":"248c039a-0fe2-4350-8cf7-ee80e613f2a1","range":0,"rating":4,"reply":"Thanks, Frederick! We're happy to hear you had a great experience with Moni! Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-05-15T00:49:00","review":"Great customer service! Moni was very helpful with everything. Got the first month free with no hassles, and the storage units were very clean.","source":"Google","submissionTime":"2021-05-21T00:00:00","userName":"Frederick N."},{"reviewId":"6734c728-4753-45a9-941d-93b80335b890","range":0,"rating":5,"reply":"Hi David, thank you for your review. We're glad Joshua handled the account professionally. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-05-27T12:38:00","review":"I am very pleased with Joshua in his professiol WAY he handled this account","source":"Google","submissionTime":"2021-05-21T00:00:00","userName":"david r."},{"reviewId":"07eacff4-67af-4a62-8011-b75b50a385da","range":0,"rating":5,"reply":"Thank you for the kind words, Anastacio. We're glad Monica was able to help! We appreciate your recommendation! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.\n","replyTime":"2021-05-25T09:34:00","review":"I was here at the extra space storage on Central and Eubank the lady by the name of Monica helped me out it was very she was very friendly courteous very fast and when she does I was in an out the prices are really good she held me answer all my questions and I recommend extra space storage to any of my friends","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Anastacio G."},{"reviewId":"dccf9066-a7c3-46eb-9368-0f27f0092179","range":0,"rating":5,"reply":"Noemi, we are so happy to hear that Monica could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-storage if you need anything else!\n","replyTime":"2021-05-25T09:43:00","review":"Excellent service from Monica","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Noemi G."},{"reviewId":"a78ef22d-97d6-49df-9418-5f32bd7427cd","range":0,"rating":5,"reply":"Bambam, we are so happy to hear that Monica could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you need anything at 888-storage.\n","replyTime":"2021-05-25T09:10:00","review":"Monica was extremely helpful and polite curdiouse. Very nice lady","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Bambam M."},{"reviewId":"e99b157c-6b31-4695-8355-d34bf53b6bce","range":0,"rating":3,"reply":"Hi Bruce, thank you for your feedback. We know it's important to be able to access your belongings. Please contact us at (505) 294-7023 to speak with a site manager about your unit's access hours.\r\n","replyTime":"2021-05-17T18:53:00","review":"It is a storage place that closes early.","source":"Google","submissionTime":"2021-05-15T00:00:00","userName":"Bruce H."},{"reviewId":"28306e9d-9e9b-4694-9157-91be40768793","range":0,"rating":5,"reply":"Hi Flor San, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-18T10:48:00","review":"Joshua has been amazing, had some things come up and he work with me and was just super nice super friendly super professional I definitely recommend extra storage space to anyone","source":"Google","submissionTime":"2021-05-15T00:00:00","userName":"Flor S."},{"reviewId":"bab1016d-9506-45e5-b1b0-d9e96855e3f0","range":0,"rating":5,"reply":"Thanks for the positive review, Teresa! We are glad you had a great experience with Monica. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-05-17T14:40:00","review":"Monica is great!!!","source":"Google","submissionTime":"2021-05-14T00:00:00","userName":"Teresa L."},{"reviewId":"77a30613-b18b-43b2-a00b-279fb29df148","range":0,"rating":5,"reply":"Thank you for the kind words, Martha. We're glad Moni was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-05-17T15:26:00","review":"Friendly, fast and down to business thanks Moni for your help","source":"Google","submissionTime":"2021-05-14T00:00:00","userName":"Martha R."},{"reviewId":"0456623f-2571-41ec-9e3c-229628c3d5dd","range":0,"rating":5,"reply":"Hi Adrian, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Monica reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-14T14:05:00","review":"Nice, peaceful and clean facility. Monica is really nice.","source":"Google","submissionTime":"2021-05-13T00:00:00","userName":"Adrian R."},{"reviewId":"b0951a2e-2757-41de-918e-83251d93d4ef","range":0,"rating":5,"reply":"Thank you for the review, Jessica! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-13T15:55:00","review":"Very nice and professional and very courteous got me a lower price than what I even thought I would have to pay very awesome and thank you glad to be a customer","source":"Google","submissionTime":"2021-05-11T00:00:00","userName":"Jessica J."},{"reviewId":"2b738350-1a00-43f6-98a6-8f5c1ccfad3d","range":0,"rating":5,"reply":"Thanks for the great review, Maria! We're glad Monica was very kind and attentive. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2021-05-12T11:56:00","review":"Monica was very kind and attentive. Great personality and very understanding I rate her professionalism a 5.","source":"Google","submissionTime":"2021-05-10T00:00:00","userName":"Maria T."},{"reviewId":"50baa83a-63db-483f-9976-b5f33f50f00f","range":0,"rating":5,"reply":"Thank you for the kind words, Mosh Pit. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-05-12T09:26:00","review":"Excellent location, Monica was a great help!","source":"Google","submissionTime":"2021-05-10T00:00:00","userName":"Mosh P."},{"reviewId":"a8ccadaa-af2b-4019-b8e5-b89419a04a41","range":0,"rating":5,"reply":"Wow, thanks for the great review Keith! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (505) 294-7023. ","replyTime":"2021-05-10T14:24:00","review":"The young man on the phone was very helpful","source":"Google","submissionTime":"2021-05-09T00:00:00","userName":"keith c."},{"reviewId":"6b1fa6d2-408c-453c-82e9-fb198539350f","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Daniel. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-05-10T07:44:00","review":"Extra space storage is definitely a great place for your storage needs! I use extra space every year to store my motorcycle, and I couldnt be happier with the service and communication that Monica and Joshua provide. It has been a pleasure using extra space storage throughout the years, and I will continue to do so in my times of storage needs. Thanks again Monica and Joshua, keep up the great work!","source":"Google","submissionTime":"2021-05-08T00:00:00","userName":"Daniel S."},{"reviewId":"be4b82ee-9293-48e4-8d64-627b4b9e035b","range":0,"rating":5,"reply":"Thanks for the positive review, Khari! We are glad you had a great experience with Monica. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-05-10T10:33:00","review":"Monica is cheerful  and up beat","source":"Google","submissionTime":"2021-05-08T00:00:00","userName":"Khari Y."},{"reviewId":"40258854-21b8-4e6b-b038-51a4bf0586bc","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Random! We are so glad Monica could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-10T10:40:00","review":"Monica was really careful help me lift my spirits great customer service","source":"Google","submissionTime":"2021-05-08T00:00:00","userName":"Random R."},{"reviewId":"4c0e865b-963c-4fe9-8ec4-65ba37df020d","range":0,"rating":5,"reply":"Hi Clumsyraven, thank you for your review. We're glad Joshua was more than kind and helpful when setting up your unit and when it came time to end your stay with us. We really appreciate you taking the time to share your experience with us. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n\n","replyTime":"2021-05-11T08:23:00","review":"Joshua was more than kind and helpful when setting up my unit and when it came time to end my stay with Extra Space. I loved the efficiency and later gate hours as I was able to head over to my unit after a long day at work. With the many locations in town and great experience I had, I'll be heading back when the time comes for any future storage needs.","source":"Google","submissionTime":"2021-05-07T00:00:00","userName":"clumsyRaven"},{"reviewId":"9d1396be-ef5a-4dfc-8499-c9d115bfb20f","range":0,"rating":5,"reply":"We appreciate the review, Debra! We're so thrilled you have had a positive experience with Monica at Extra Space Storage! Your recommendation means the world to us! Please email us at customerservice@extraspace.com if you need anything!","replyTime":"2021-05-04T14:30:00","review":"Had a wonderful experience getting a storage unit. Monica was very helpful and explained everything to me throughly.  Would recommend this storage facility to everyone.  I rented years ago and had the same experience","source":"Google","submissionTime":"2021-05-04T00:00:00","userName":"Debra J."},{"reviewId":"60a88f2b-5ce3-4cab-bcbc-ada40d9a6970","range":0,"rating":5,"reply":"Thanks for the great review, Nancy! We're glad Monica was very efficient and friendly. Please call us at (505) 294-7023 if you have any questions!","replyTime":"2021-05-06T11:56:00","review":"Monica was amazing very efficient and friendly","source":"Google","submissionTime":"2021-05-04T00:00:00","userName":"Nancy V."},{"reviewId":"84e638cf-b7f9-43ae-90cb-9da7f50f29bb","range":0,"rating":5,"reply":"Cynthia, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-05T16:41:00","review":"Very pleasant young lady was nice,great customer service skills.","source":"Google","submissionTime":"2021-05-01T00:00:00","userName":"cynthia v."},{"reviewId":"fbb04311-6b32-4130-9313-99ccf29ae4d5","range":0,"rating":5,"reply":"Hi A, thank you for your review. We're glad Joshua was very helpful and answered all your questions! Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-05-05T14:24:00","review":"Joshua was very helpful and answered all my questions!","source":"Google","submissionTime":"2021-05-01T00:00:00","userName":"A B."},{"reviewId":"cf8ed7b7-3534-4189-9e7b-4f63e562a3fb","range":0,"rating":5,"reply":"Innael, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-05T15:35:00","review":"Excellent service!","source":"Google","submissionTime":"2021-05-01T00:00:00","userName":"Innael M."},{"reviewId":"6794e0fc-af45-4917-8d7c-0049d6ff188f","range":0,"rating":5,"reply":"Hi Niesha, thanks so much for your review! We are thrilled to hear your experience with Joshua was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2021-04-30T13:17:00","review":"Joshua kobach is one of the best ! Great customer  service very detailed about the storages Ive purchased  and is always consistent no matter when or what time I've come in hes a great worker all the way around  and I thank u very much!","source":"Google","submissionTime":"2021-04-29T00:00:00","userName":"Niesha G."},{"reviewId":"ffd80553-e412-4270-88d5-06879cb77966","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Matthew! We're so happy to hear Monica was able to make your rental process a breeze! Give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2021-04-29T10:57:00","review":"Great service, Monica was very friendly and helpful. Made the whole experience a breeze. Thank you!","source":"Google","submissionTime":"2021-04-27T00:00:00","userName":"Matthew G."},{"reviewId":"5e478b18-b7f1-4dd5-873f-0b996c503cb6","range":0,"rating":5,"reply":"Hi Ernie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our goal is to make the rental process as easy as possible for our customers. We are thrilled we earned your recommendation! Customer service is our top priority and we are happy to hear your experience with Joshua reflects that. Stop by the office if you need anything.\n","replyTime":"2021-04-27T11:31:00","review":"Extra Space Storage online process was simple and easy to use, I highly recommend the Eubank location, it’s clean and there’s a Home Depot and Costco right across the street. Also Joshua is extremely helpful and has great communication skills. One less thing to worry about during our move.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"ERNIE S."},{"reviewId":"1a75a0d5-891b-48d5-b0af-e5a3b934d202","range":0,"rating":5,"reply":"Hi Luis, thanks so much for your review! We are thrilled to hear your experience with Monica was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n","replyTime":"2021-04-27T10:52:00","review":"Very good monica","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Luis N."},{"reviewId":"fcc6daeb-e061-4c0d-87f0-e483bbca0dfe","range":0,"rating":5,"reply":"Thank you for the kind words, Elizabeth. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance. \n","replyTime":"2021-04-27T10:53:00","review":"If you need to rent a storage unit come see Monica she is very helpful and answers all questions with a smile.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Elizabeth E."},{"reviewId":"6840a18f-6015-43d1-8573-71a1e43f39b1","range":0,"rating":5,"reply":"Gabrielle, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Customer service is very important to us so we are glad your experience with Joshua reflects that. Thank you so much for choosing Extra Space Storage! Give us a call at 888-STORAGE if you need anything.\n","replyTime":"2021-04-27T11:36:00","review":"Very direct and fast service ?? Joshua helped me find a storage I needed at my convenience.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Gabrielle T."},{"reviewId":"13883de2-66ef-47ce-b88d-ad1f2d16cdb9","range":0,"rating":5,"reply":"Thank you for the kind words, Ashley. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance. \n","replyTime":"2021-04-24T15:30:00","review":"Joshua was very helpful, informative, and friendly. Great service and very reasonably priced for the storage I need!","source":"Google","submissionTime":"2021-04-23T00:00:00","userName":"Ashley O."},{"reviewId":"653b6647-2be6-4b9c-b8af-30b3a0d94cd1","range":0,"rating":4,"reply":"Thank you for the excellent rating, Bee. We are glad Joshua was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-04-24T14:34:00","review":"My experience here has been excellent. Joshua was helpful and quick to help me get the info i needed and complete rental .","source":"Google","submissionTime":"2021-04-23T00:00:00","userName":"Bee T."},{"reviewId":"c5e5ce3a-6117-44d1-b25c-1c005a247f08","range":0,"rating":5,"reply":"Thanks, Lori! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Joshua was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-24T10:53:00","review":"Joshua was so helpful in finding me an upstairs storage unit a couple of months ago. While upstairs units are not recommended for everyone, it worked out for my storage bins household items and a couple bookcases. Cheaper rates. Joshua is very knowledgeable and friendly, and worked with me to find the best rate.","source":"Google","submissionTime":"2021-04-21T00:00:00","userName":"lori c."},{"reviewId":"df3e977f-32c4-4b64-bbfb-901a5b5f2728","range":0,"rating":5,"reply":"Thanks for the positive review, Arika! We are glad you had a great experience with Ashley. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-24T09:33:00","review":"Great experience, easy process, neat property. Ashley was gave great customer service!","source":"Google","submissionTime":"2021-04-21T00:00:00","userName":"Arika B."},{"reviewId":"37dd4905-6077-4018-97b7-be141d7c95e3","range":0,"rating":5,"reply":"Hi Bryan, thank you for your review. We're glad Josh was very helpful and polite. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-04-22T08:15:00","review":"Josh was very helpful and polite.","source":"Google","submissionTime":"2021-04-17T00:00:00","userName":"Bryan K."},{"reviewId":"b3cae3a5-970a-49ff-ad87-005810da8323","range":0,"rating":5,"reply":"Hi Betty, thank you for your review. We're glad Josh helped you get your way. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-04-22T08:10:00","review":"Josh helped me get my way and that's a big blessing I thank you and josh","source":"Google","submissionTime":"2021-04-17T00:00:00","userName":"Betty M."},{"reviewId":"96b19c07-941f-46ac-b70b-bae38d01e967","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ricky. We are glad Monica was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-04-14T16:17:00","review":"Monica made my life easy today with a fast and easy check in.","source":"Google","submissionTime":"2021-04-08T00:00:00","userName":"Ricky B."},{"reviewId":"59e9ffdc-9937-478f-a2b7-2e2b9d04488a","range":0,"rating":5,"reply":"Thanks, Ker. We are thrilled you had a great experience with Josh. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-04-13T16:26:00","review":"Josh is amazing and made a not so fun situation seem like a piece of cake!!  I will definitely rent from extra storage in the future if they keep people like him there!!","source":"Google","submissionTime":"2021-04-07T00:00:00","userName":"Ker b."},{"reviewId":"9bf5ad42-2d1b-427a-b4ae-7992c182b926","range":0,"rating":5,"reply":"Thank you for the kind words, Yvonne E. We're glad Joshua was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-04-11T15:11:00","review":"Joshua was a great help!  With his friendly service He got me into a unit the very same day.  Thank you so much  Joshua!","source":"Google","submissionTime":"2021-04-05T00:00:00","userName":"Yvonne E."},{"reviewId":"2dfd4cff-5bea-4f3b-8d03-4694cf60b5da","range":0,"rating":5,"reply":"Thank you for the review, Nicole! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-10T10:21:00","review":"Great service and fast accomodations!","source":"Google","submissionTime":"2021-04-03T00:00:00","userName":"Nicole V."},{"reviewId":"66a7e509-b11f-4d30-b54f-74574cafb3d3","range":0,"rating":5,"reply":"Thanks for the review, Charlotte! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-08T14:50:00","review":"Thank God they helped me out ! I had a small storage and needed on bigger size . Got it thank you !","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Charlotte A."},{"reviewId":"9ef67c58-4e21-4312-b2fd-8582fdf489ef","range":0,"rating":5,"reply":"Thanks for the positive review, Chris! We are glad you had a great experience with Monica. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-04-08T15:32:00","review":"Monica is awesome","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Chris P."},{"reviewId":"aa3ce26e-dbd0-4fef-b6b8-8c2a289e3d34","range":0,"rating":5,"reply":"Thank you for the kind words, Utchy G. I.. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-04-08T15:52:00","review":"Monica Olive was very helpful. Thank you.","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Utchy G."},{"reviewId":"7adf3bb3-1958-4e28-b368-b37dac7b6fc6","range":0,"rating":5,"reply":"Thank you for your kind words, Crystal. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-08T13:10:00","review":"Very accommodating. Easy to work with. I am totally assured that my stuff is safe and secure.","source":"Google","submissionTime":"2021-04-01T00:00:00","userName":"Crystal H."},{"reviewId":"a8e0ed9b-ce21-4332-b928-de7ffb67d925","range":0,"rating":5,"reply":"Thank you for the review, Cheries! We pride ourselves on having a friendly, accommodating staff and are so happy Josh and Monica were able to assist you! Stop by our office if you need anything in the future!","replyTime":"2021-04-02T16:11:00","review":"Set up move in on Monday josh and monica have been very friendly and helpful have been here in the past and never had a bad experience","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Cheries G."},{"reviewId":"a30eed8b-63cc-477d-a27d-816131bd5e8f","range":0,"rating":5,"reply":"Thank you for the kind words, Msvictoria505. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-03-27T11:33:00","review":"Monica was Very helpful.  Got a storage same day. The lift is definitely a plus.","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"MsVictoria505"},{"reviewId":"732e2390-f2ad-42e0-a5f4-6459f80d2e1d","range":0,"rating":5,"reply":"Thanks, Kirk. We are thrilled you had a great experience with Tim! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-03-26T11:29:00","review":"Express was amazing quick on-the-spot wheel and 15 minutes as she did in Tim come and see him as well worth it have a good one","source":"Google","submissionTime":"2021-03-25T00:00:00","userName":"Kirk S."},{"reviewId":"bc07938a-dbe7-4448-a9f4-39b7b3c7801e","range":0,"rating":5,"reply":"Hi Belinda. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-03-26T12:11:00","review":"I was so pleased and grateful for the awesome service I received in renting a storage unit for the first time.Want to especially thank Joshua who helped me through everything and went out of his way to get me the right unit I needed,always returned my calls and just a nice person and helpful!","source":"Google","submissionTime":"2021-03-25T00:00:00","userName":"Belinda F."},{"reviewId":"0a193669-1084-4777-a762-c3b4acd52877","range":0,"rating":5,"reply":"Hello, Claudia. Thank you for the review. We're so glad Monica could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-03-23T15:45:00","review":"Monica is fantastic!!!","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Claudia F."},{"reviewId":"e346048e-fd2d-470c-b3ba-88070dd76339","range":0,"rating":5,"reply":"Hello, Tammy. Thank you for the review. We're so glad Monica could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-03-23T15:46:00","review":"Monica was very beneficial w/great attention and went out of her way to do her job w/ excellence. Thank You!!","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Tammy A."},{"reviewId":"e4e1440a-b65f-443a-966d-466ea7846bce","range":0,"rating":5,"reply":"Thank you for the kind words, Dmequipsupply! We're committed to providing excellent customer service. We're glad our team made your experience the best and assisted you in unloading. Stop by the office if you need anything. \n","replyTime":"2021-03-25T08:20:00","review":"I was in a hurry but needed a storage, the customer service was great adjusted to my needs and made my experience the best I've seen in years! They even assisted me in unloading which I have never had happen, truly I have much love for extra space storage on central and eubank in albuquerque!!!!","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"dmequipsupply d."},{"reviewId":"e3c85262-8a64-4d5d-9887-3393756ca9e1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Paul! We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything. ","replyTime":"2021-03-24T12:30:00","review":"Fast enjoyable","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"paul w."},{"reviewId":"fbbd40ae-8369-4e10-ba65-420143178a03","range":0,"rating":5,"reply":"Hello, Alicia. Thank you for the review. We're so glad Joshua could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!\n","replyTime":"2021-03-21T08:44:00","review":"Joshua was very friendly. Went through the whole process in detail. Great experience.","source":"Google","submissionTime":"2021-03-15T00:00:00","userName":"Alicia G."},{"reviewId":"219bb428-220d-48a7-9d4f-a1084ef63138","range":0,"rating":5,"reply":"Thank you for the excellent rating, Luke! We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything. ","replyTime":"2021-03-20T13:05:00","review":"Great experience fast friendly easy sign up","source":"Google","submissionTime":"2021-03-13T00:00:00","userName":"Luke S."},{"reviewId":"c459d017-9600-4c59-a9ae-8225cdd4393a","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Mitchell. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (505) 294-7023.\r\n","replyTime":"2021-03-19T08:32:00","review":"Overall clean and nice but if your in a 26ft truck go somewhere else very tight not worth the stress.","source":"Google","submissionTime":"2021-03-13T00:00:00","userName":"Mitchell G."},{"reviewId":"be0dbc25-c636-45e7-be96-75f09e0b1838","range":0,"rating":5,"reply":"Thank you for the kind remarks, Clarence! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-14T14:02:00","review":"Real sweetheart, does a great job. A place that knows what they are doing for a change. I recommend her for her next job and recommend this place to store items.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Clarence L."},{"reviewId":"9ba7c9cb-0c82-450f-8036-d550c6ef81e5","range":0,"rating":5,"reply":"Thank you for your kind words, Aron. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Josh and Moni were genuine and work hard to be extremely helpful. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything. ","replyTime":"2021-03-11T09:36:00","review":"I just wanted to take a moment to say a few things about my friends Josh and Moni.  As a contractor, I have seen them quite a bit lately as we have made many enhancements to the security of the property.  Physically upgrades include larger and stronger steel fencing.  Electronically we have upgraded all the cameras to the latest high definition, as well as added several more.  Other electronic systems are also being installed to assist in surveillance, deterrence , and controlled access.  Josh and Moni utilize these tools to keep close watch over the units and activities on the property.   They handle situations immediately and with professionalism.  They build close friendly relationships with their regular clients.  They are genuine and work hard to be extremely helpful.  And they keep their property as clean as Disneyland!   I have everything good to say about Josh and Moni because we all are working towards the same goal, providing the best, safest, most secure environment for people to store their possessions in.\n\n-Aron Bernier\nAdvance Concept Construction Co.","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"Aron B."},{"reviewId":"2188b3fb-f869-4af8-b9cb-6caae2b38021","range":0,"rating":5,"reply":"Thank you for the kind words, Bernardo. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-03-10T14:39:00","review":"Monica was most helpful and Pleasant helping me getting to my storage","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Bernardo G."},{"reviewId":"98607e30-6608-45ac-a56f-0755eb80a063","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Christopher! We are so glad Monica could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-10T15:22:00","review":"Monica is a very good person she helped me with all the doubts I had, thank you Monica God bless you","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Christopher B."},{"reviewId":"44159f3c-7dee-49d3-b848-7f91b758deb6","range":0,"rating":5,"reply":"Hi Janet, thank you for your review. We're glad Joshua has been so kind, helpful, and able to resolve your problems. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-10T15:38:00","review":"Extra Space has been wonderful to me, ever since I moved here from  California.  Especially  Joshua, he has  been so kind, helpful and able to resolve my problems.  Thank you Joshua!!!! If anyone asks I will ABSOLUTELY recomend  Extra Space and if I need you again, I will definitely call Joshua.  Thank you for the great  service.....Kelli  Linville","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Janet L."},{"reviewId":"b88f8754-07d3-401e-8c94-03e647d22c10","range":0,"rating":5,"reply":"Thank you for the kind words, Art! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!\n","replyTime":"2021-03-05T17:42:00","review":"Friendly and helpful for my storage needs","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Art H."},{"reviewId":"3ffb9536-63f0-45bd-8935-dfe4d775868b","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, T! We are so glad Monica could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-10T13:58:00","review":"Monica did a great job in getting me situated with my storage unit super appreciate the help at a difficult time.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"T M."},{"reviewId":"6da53d3b-d1c1-4ac9-a34d-82768d843b41","range":0,"rating":5,"reply":"Thanks for the positive review, Long! We are glad you had a great experience with Monica. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-10T12:27:00","review":"Monica was great thx","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Long J."},{"reviewId":"8795c7bb-9a6e-4720-8d2c-64174d9851c4","range":0,"rating":5,"reply":"Thanks for the positive review, Nora! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-10T12:28:00","review":"Great place, great management, l Monica is awesome.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Nora P."},{"reviewId":"51973720-8f0e-41f0-bb1a-4f146909e602","range":0,"rating":5,"reply":"Thanks for the positive review, Dena! We are glad you had a great experience with Monca and Josh. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-10T12:30:00","review":"We have been renting here since 2014 and we like it here. Mostly my girlfriends stuff. Monca and Josh are great.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Dena T."},{"reviewId":"bd73df18-fbed-4353-a764-28a45d035652","range":0,"rating":5,"reply":"Thank you for your feedback, Ken! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're always here to help at 888-storage!","replyTime":"2021-03-01T18:14:00","review":"Rent several spaces for an online business. Place is secure, clean,  and management is helpful and responsive.","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"Ken B."},{"reviewId":"3e1e49db-015d-4a17-bbf1-90d73602d058","range":0,"rating":5,"reply":"Thanks for the positive review, Anntionette! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-08T10:48:00","review":"Great customer service! Super friendly","source":"Google","submissionTime":"2021-02-28T00:00:00","userName":"Anntionette V."},{"reviewId":"e8e54f67-4a8a-4f24-8010-0a3a7b9c4cca","range":0,"rating":4,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Felxr! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-02-24T12:13:00","review":"The modern facility is really GREAT!  And Superly CLEAN!","source":"Google","submissionTime":"2021-02-27T00:00:00","userName":"FelxR R."},{"reviewId":"48163157-530e-4e81-9338-cca1bd7be481","range":0,"rating":5,"reply":"Thank you for the kind words, Wyteboy. We're glad Monica and Josh were able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-02-27T11:04:00","review":"Y’all r awesome! Monica and Josh were both very helpful during a very difficult time of mine. :-)","source":"Google","submissionTime":"2021-02-27T00:00:00","userName":"wyteboy w."},{"reviewId":"d26be5fa-7b9c-44ed-be01-9f145252f465","range":0,"rating":5,"reply":"Thank you for the kind words, Sarah. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2021-03-03T14:56:00","review":"Monica was super helpful in explaining the charges and setting up my account!","source":"Google","submissionTime":"2021-02-25T00:00:00","userName":"Sarah C."},{"reviewId":"24c99f89-e49f-4db1-8272-d1a240865613","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Dillon. Don't hesitate to reach out to us at 888-storage if you need anything! Our team is happy to help!","replyTime":"2021-03-03T14:21:00","review":"Professional and kind service was provided.","source":"Google","submissionTime":"2021-02-25T00:00:00","userName":"Dillon B."},{"reviewId":"6e83f3cc-dd6c-49e8-b14c-6b7fd8a759d3","range":0,"rating":5,"reply":"Thank you so much for your kind words, Eaperanza. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n ","replyTime":"2021-02-24T12:11:00","review":"So had a very good experience was nice and toured everything i needed","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"Eaperanza S."},{"reviewId":"6c5c83d2-0022-4050-9c28-422cb1d19611","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Felxr! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-02-24T12:13:00","review":"It’s very much the best storage location I’ve rented.  It deserves 5.  Unfortunately I don’t have have 5 to give.  The very best service online too!","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"FelxR R."},{"reviewId":"525c3ec0-6fb3-4a99-bf94-e79710c43226","range":0,"rating":5,"reply":"Thank you for your 5-star review, Sam. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2021-02-22T17:48:00","review":"Joshua has been very helpful with me in every adpect posssbile. I enjoy being a coustomer and knos my stuff will be safe.","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Sam W."},{"reviewId":"91d0d3e0-4eb4-43db-a56c-5e875a842817","range":0,"rating":5,"reply":"Thank you, Yesica. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-02-22T17:48:00","review":"Joshua the assistant manager was beyond amazing he went above and beyond and got me a great deal, he gave me different options and helped a lot with helping me pick the right unit. I was able to get a walkthrough first and the price was definitely great. I would recommend this facility the customer service is amazing.","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Yesica S."},{"reviewId":"c1914ba8-1336-44c1-b948-589ea7dd5110","range":0,"rating":5,"reply":"Thank you, Sarah. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2021-02-22T17:48:00","review":"Josh was incredibly helpful for me while requesting/renting a unit. I ended up needing an additional unit on the fly and he was able to assist me with that too. The staff is extremely friendly and I would highly recommend to anyone who is looking for a storage unit.","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Sarah C."},{"reviewId":"b769086b-1599-4bd8-8746-67d9f997a47f","range":0,"rating":5,"reply":"Hi Patrick, thank you for your review. We're glad Joshua contacted you to complete everything and was very cordial and helpful. Don’t hesitate to reach out at 888-STORAGE if you need anything. ","replyTime":"2021-02-18T13:02:00","review":"Almost immediately after we initiated the rental process Joshua contacted us to complete everything.  He was very cordial and helpful.  The online system was quick and easy to navigate, including signing the rental agreement.","source":"Google","submissionTime":"2021-02-18T00:00:00","userName":"Patrick D."},{"reviewId":"0d5fb9ef-6e81-45e9-ad5b-9b86171dcb3a","range":0,"rating":5,"reply":"Thanks, Rosemary! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2021-02-17T20:50:00","review":"Josh is awesome.  Keeps the place clean he's courteous.  I give Josh 10 plus","source":"Google","submissionTime":"2021-02-17T00:00:00","userName":"Rosemary L."},{"reviewId":"d7fff446-da5c-488f-9419-cce69e27f96b","range":0,"rating":5,"reply":"Thank you, Corey. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2020-12-30T17:46:00","review":"Monica is very respectable , professional , she cares about the people and I would defiantly refer my friends and family to see her. Keep up the good work.","source":"Google","submissionTime":"2021-02-16T00:00:00","userName":"Corey B."},{"reviewId":"228c6e9e-4b38-4f57-8a08-11448621afbf","range":0,"rating":5,"reply":"Hi, Ryan. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2021-02-15T14:48:00","review":"Super easy process and the staff was amazing my only complain is it was hard to get our truck and 16 foot trailer into the unit but everything else has been wonderful thank you Joshua for making this a great experience","source":"Google","submissionTime":"2021-02-15T00:00:00","userName":"Ryan N."},{"reviewId":"500f50af-1a67-4178-a4b6-014f1225e2f8","range":0,"rating":5,"reply":"Thanks, Deidre! We're so happy you had a positive experience with Extra Space Storage.","replyTime":"2020-11-18T17:25:00","review":"Joshua was very friendly. Great customer service!!! Thank you","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"deidre o."},{"reviewId":"d5fdca66-6110-4a50-bbbb-8e3d642958e6","range":0,"rating":5,"reply":"We appreciate the review, Joel! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2021-02-13T01:49:00","review":"Awesome  ,friendly  staff thanks Joshua.","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"joel"},{"reviewId":"e679ab4a-9478-4fd7-8f14-77e1758bd906","range":0,"rating":5,"reply":"Thanks, Vickie! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2021-02-10T16:50:00","review":"Excellent web site and Joshua was great getting me set up.","source":"Google","submissionTime":"2021-02-10T00:00:00","userName":"Vickie T."},{"reviewId":"9e0db947-aed6-445f-bf3e-e4eaf9ed1d7c","range":0,"rating":5,"reply":"Thank you for your 5-star review, Christian. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2021-02-10T02:50:00","review":"Monica,  what a friendly,  knowlegable person. Another Georgia peach to sweeten Albuquerque. Lord knows we need it. Thank you,  she is truly an asset to your business.","source":"Google","submissionTime":"2021-02-09T00:00:00","userName":"Christian N."},{"reviewId":"7ac6b81e-458b-4a07-95cc-db19ba820b4a","range":0,"rating":5,"reply":"Hello, Debi. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 294-7023 if you have any questions. ","replyTime":"2021-02-10T02:50:00","review":"Was very nice how quickly the process went.  Monica was so friendly and very pleasant to work with.  She made the process so easy.","source":"Google","submissionTime":"2021-02-09T00:00:00","userName":"Debi R."},{"reviewId":"4a74d010-9b70-4f9c-8128-508f0da617f9","range":0,"rating":5,"reply":"Thank you, Rafael. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-02-08T21:48:00","review":"Joshua Kovach was a very good person with us think you","source":"Google","submissionTime":"2021-02-08T00:00:00","userName":"Rafael P."},{"reviewId":"3531889c-58a4-4a2e-b6d2-b3f5bc636f7e","range":0,"rating":4,"reply":"Thanks for the positive review, T. L!  We work hard to keep our facilities safe and clean for our customers. ","replyTime":"2021-02-07T00:48:00","review":"Josh and monica are amazing!  My husband and I had issues with our unit and they took immediate care of it. Great place to rent. Wonderful prices. Love it there","source":"Google","submissionTime":"2021-02-07T00:00:00","userName":"T. L."},{"reviewId":"4d2e223d-dc1d-428a-93c7-a426a2010db0","range":0,"rating":5,"reply":"Hello, Mark. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2021-02-05T21:48:00","review":"Joshua Kovach helped out explained everything perfectly very professional recommend this place very highly","source":"Google","submissionTime":"2021-02-05T00:00:00","userName":"mark s."},{"reviewId":"115f86bb-5b43-41ed-93e1-54e5c6eaf24d","range":0,"rating":5,"reply":"Hello, Jess. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-02-05T04:48:00","review":"Josh at the extra space on Eubank was super helpful and friendly! We got everything taken care of done in less than 10 minutes","source":"Google","submissionTime":"2021-02-04T00:00:00","userName":"Jess N."},{"reviewId":"86fd7e24-cacd-4653-a1ed-7951c6b678f0","range":0,"rating":5,"reply":"We appreciate the review, Barbiecurlz! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2021-02-01T13:48:00","review":"As always, Extra Space Storage is my go to storage facility. I've rented several times over the years, and have always gotten the same great customer service. My most recent rental experience was very accommodating, and Joshua was extremely helpful, and courteous. The facility near me is always clean, and very conveniently located.","source":"Google","submissionTime":"2021-02-01T00:00:00","userName":"Barbiecurlz"},{"reviewId":"df04ff6d-045e-4bec-8a52-ed563856c063","range":0,"rating":5,"reply":"Hi, Jennifer. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2021-02-02T03:49:00","review":"The staff was very friendly and knowledgeable about his (joshua) units. He went above and beyond to assure my satisfaction. I would recommend  Extra Storage on Eubank and Central to anyone looking for cheap and reasonable storage for last minute budgets.","source":"Google","submissionTime":"2021-02-01T00:00:00","userName":"Jennifer S."},{"reviewId":"5668e6a3-34d2-466d-b799-b616bfc26569","range":0,"rating":5,"reply":"Thanks, Crystal! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2021-02-02T03:49:00","review":"Joshua Kovach the assistant manager was very friendly and actually knew what he was talking about. He was a huge help. Thank you Joshua","source":"Google","submissionTime":"2021-02-01T00:00:00","userName":"Crystal L."},{"reviewId":"1da57897-dd62-4b4f-bf60-8bdff8f65563","range":0,"rating":5,"reply":"Thanks, Fernanda! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2021-01-30T02:48:00","review":"Monica was a great help nice person she also get 5 stars for costumer service","source":"Google","submissionTime":"2021-01-29T00:00:00","userName":"Fernanda G."},{"reviewId":"7b3aae26-58bf-49d9-979c-afce5383a37c","range":0,"rating":5,"reply":"Thank you for your 5-star review, Jeff. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2021-01-28T20:49:00","review":"Treatment was moderately Neato did a good job so far","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Jeff H."},{"reviewId":"e172ed31-a6d7-4cc1-acd5-a211cc8e1cec","range":0,"rating":5,"reply":"Hello, Freddy Bear. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 294-7023 if you have any questions. ","replyTime":"2021-01-28T20:49:00","review":"Monica was very helpful to us and I really do I really am happy for helping us and I give you all the credit that you needs","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Freddy B."},{"reviewId":"fd8cf75a-372d-4d33-9f6d-9cea8ccacca7","range":0,"rating":5,"reply":"Hello, Duncan. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-01-24T03:49:00","review":"Monica was a huge help! Great place, thank you!","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Duncan K."},{"reviewId":"e9bf02c1-677a-4eca-bfca-2637e1fbfec9","range":0,"rating":5,"reply":"Thank you, Sarajade. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-01-24T03:49:00","review":"Monica was amazing! She was so helpful and so sweet. Very attentive and knew exactly what I needed. I will send people here just for her.","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"SaraJade C."},{"reviewId":"2330da67-3dba-4e64-8f01-02e3b884f49d","range":0,"rating":5,"reply":"We really appreciate the 5-star review, LeeAnn. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! Thanks for recommending Extra Space Storage!","replyTime":"2019-04-11T08:45:00","review":"Monica is great! She is super friendly and helpful!","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"LeeAnn C."},{"reviewId":"afef6d38-0bb5-4fd3-9f28-099d4df4f419","range":0,"rating":5,"reply":"Hello, Red. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2021-01-24T03:49:00","review":"The staff here is very helpful. Especially Ms.Monica who helped me find my storage unit and she was very communicative and friendly.","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Shyanne S."},{"reviewId":"5f5f1abd-46a1-4fe0-a3e3-4f3017fc536b","range":0,"rating":5,"reply":"Thanks, Dave. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2021-01-24T03:49:00","review":"Monica a very helpful employee very nice will to help me with everything I needed.","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Dave F."},{"reviewId":"6832143b-d09c-48f0-ad36-2b0637155ea4","range":0,"rating":5,"reply":"Hi Kevin, we're glad our team was able to help! We are happy to hear your rental process was quick and easy.  Let us know if we can do anything to assist you!","replyTime":"2020-02-25T08:07:00","review":"Very helpful and quick and easy! Thank you! Monica was very helpful!","source":"Google","submissionTime":"2021-01-22T00:00:00","userName":"Kevin R."},{"reviewId":"306d621e-402a-4af7-8083-2b69c599451d","range":0,"rating":5,"reply":"Thanks, Dylan! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2021-01-22T19:48:00","review":"Joshua was extremely helpful and well informing of all the info need to rent here. I would highly recommend his services.","source":"Google","submissionTime":"2021-01-22T00:00:00","userName":"Dylan S."},{"reviewId":"e54dc950-ef5d-482b-9487-7e74b5ed67a6","range":0,"rating":5,"reply":"We appreciate the review, Antonio! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2021-01-20T16:33:00","review":"Monica helped me with my payment arrangement","source":"Google","submissionTime":"2021-01-20T00:00:00","userName":"Antonio T."},{"reviewId":"3b660d19-4e6a-4e61-8185-85ef4d4e6c9c","range":0,"rating":5,"reply":"Hi, Mary. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2021-01-20T18:01:00","review":"I would like to say that Monica did an excellent job. Just her attitude and energy. I've used Extra Space storage and my sister uses this locationand she told me about Monica.","source":"Google","submissionTime":"2021-01-20T00:00:00","userName":"Mary S."},{"reviewId":"8ca44a10-0258-459d-b4cd-39ecf4f6bf39","range":0,"rating":5,"reply":"Thanks, Elma! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2021-01-19T03:30:00","review":"I actually went to a previous place for storage,  and no response from them.\nI came here and received the most excellent service from josh.\nI will highly recommend this  storage to anyone and everyone that needs a storage.","source":"Google","submissionTime":"2021-01-15T00:00:00","userName":"Elma P."},{"reviewId":"dbee4ecf-57e4-4bb4-8fe0-a57ad0540995","range":0,"rating":5,"reply":"Hi, Erica. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2021-01-14T12:08:00","review":"This place has been so wonderful for my storage needs. Josh, the Asst manager was very friendly and understanding and he made my move out easy. In the 3 years I've had the unit, my belongings were safe and secure, the staff has always been patient, kind, and they've stayed in communication with me about every change that's happened with the locks, facility, etc.\nI would most definitely use them again and I would recommend them 100%.","source":"Google","submissionTime":"2021-01-14T00:00:00","userName":"Erica B."},{"reviewId":"ce1e1a0f-82c3-48d5-869e-49a2dba5eee2","range":0,"rating":5,"reply":"Thank you, D. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2021-01-14T14:34:00","review":"Joshua K, assisted me with my storage needs upon move in. He made things painless and extremely easy. If you want real customer service with a spotless facility then I suggest you not waste time looking elsewhere.","source":"Google","submissionTime":"2021-01-14T00:00:00","userName":"D H."},{"reviewId":"820b58e6-94dc-4e3c-85ce-58cda09d57ce","range":0,"rating":3,"reply":"Thank you, Delilah. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2021-01-11T12:54:00","review":"Hello JOSH made sure my experience was smooth and easy. I duu my order online and that experience was smooth and easy as well. I am editing  this review because I am disabled and would like to have a storage on ground floor or an elevator.  I f I had that I would leave 5 star","source":"Google","submissionTime":"2021-01-13T00:00:00","userName":"Delilah A."},{"reviewId":"847981f2-e4a0-42ba-9c8b-efac6dea5699","range":0,"rating":5,"reply":"Hi, Bambam. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2021-01-12T19:46:00","review":"Terry was a very helpful and sweet lady well informed and courteous","source":"Google","submissionTime":"2021-01-12T00:00:00","userName":"Bambam M."},{"reviewId":"98729081-eea1-47df-aee6-6560759382a6","range":0,"rating":5,"reply":"Thank you, Delilah. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2021-01-11T12:54:00","review":"Hello JOSH made sure my experience was smooth and easy. I duu my order online and that experience was smooth and easy as well. I would recommend this place so far.","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Delilah A."},{"reviewId":"94e6b2d4-7fc1-4a00-bca5-c656c45b76d4","range":0,"rating":5,"reply":"We appreciate the review, Michael. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2021-01-09T19:31:00","review":"Joshua was very friendly and helpful. Great service.","source":"Google","submissionTime":"2021-01-09T00:00:00","userName":"Michael M."},{"reviewId":"73884509-1abd-4e2a-b826-6be838637be5","range":0,"rating":5,"reply":"Thank you for your 5-star review, Jennifer. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2021-01-07T18:46:00","review":"Moni Awesome","source":"Google","submissionTime":"2021-01-07T00:00:00","userName":"Jennifer P."},{"reviewId":"58e0197b-c913-4bd4-ac7a-fb49db4dfd73","range":0,"rating":5,"reply":"Hello, Ty, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2021-01-02T17:01:00","review":"Joshua was very helpful and catered to my ever need! Very friendly, helped me find the perfect unit, and guided me through every step of the rental process. Thanks so much, I really appreciate you! Clean facilities & fair prices. Only flaw with this location is that the insides of the 10x20 units could use a security upgrade, as the rotting drywall & 2x4’s that separate each unit allows easy access for the person next to me to gain unauthorized access to my unit...","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Ty"},{"reviewId":"f2ffdb5e-1985-4eaa-98f8-fae434d10074","range":0,"rating":5,"reply":"Hi, Toadytone, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2021-01-02T14:39:00","review":"Very friendly, informative and helpful! Definitely recommend.","source":"Google","submissionTime":"2021-01-02T00:00:00","userName":"ToadyTone"},{"reviewId":"9ec2eb05-cca9-4a9d-a1df-0c72dab56973","range":0,"rating":5,"reply":"Hello, Shamon. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-12-29T17:45:00","review":"Monica was great really helped with our situation  thank you","source":"Google","submissionTime":"2020-12-29T00:00:00","userName":"Shamon P."},{"reviewId":"d8cd8a0a-6678-4f34-867f-731eede19f76","range":0,"rating":5,"reply":"Thank you, Juan. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-12-28T18:16:00","review":"Joshua r is awesome","source":"Google","submissionTime":"2020-12-28T00:00:00","userName":"Juan R."},{"reviewId":"0a8e6e75-fddd-4fc2-9df8-c355319c2a1e","range":0,"rating":5,"reply":"Hi, Orlando. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2020-12-22T19:01:00","review":"I’m one of the buyers from the auctions and I came in to this extra space Monica is a wonderful person .She is very helpful knows her property and very courteous","source":"Google","submissionTime":"2020-12-22T00:00:00","userName":"ORLANDO M."},{"reviewId":"375995be-065d-4633-bbb9-86ebdc16d22b","range":0,"rating":5,"reply":"Hi, Gino. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-12-22T19:01:00","review":"Great service! Shout out Monica “Moni” Olive.","source":"Google","submissionTime":"2020-12-22T00:00:00","userName":"Gino L."},{"reviewId":"de3d36fd-18f0-4bdb-86ae-18e91d2333c6","range":0,"rating":5,"reply":"Thank you, Stacey. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-12-19T19:45:00","review":"The assistant store manager Joshua was awesome!  If I need a storage unit again I’ll definitely rent from this facility!","source":"Google","submissionTime":"2020-12-19T00:00:00","userName":"Stacey L."},{"reviewId":"a411e984-787e-4925-bed9-25b103bd3116","range":0,"rating":5,"reply":"We appreciate the review, Carlos. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-12-16T17:26:00","review":"Monica was actually very helpful and did everything quick and explained everything excellent.","source":"Google","submissionTime":"2020-12-16T00:00:00","userName":"Carlos J."},{"reviewId":"60c1825e-b11a-4d92-8e60-b0ea49a93d59","range":0,"rating":5,"reply":"Hello, Tommy, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-12-15T11:32:00","review":"Sign up was easy, lots of space available. Secure spot. Friendly service, Monica was great!","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"Tommy V."},{"reviewId":"a9aa2e8e-692b-41b7-bf4e-24ee41388264","range":0,"rating":5,"reply":"Thank you for your 5-star review, Ginger. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-12-16T02:31:00","review":"Monica was awesome!!!","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"Ginger A."},{"reviewId":"6341abf3-eaf7-4bf0-a779-7ed0b9d8ba16","range":0,"rating":5,"reply":"Thank you, Alex. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-12-12T12:38:00","review":"Rental was quick with rapid rental. Would recommend!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Alex L."},{"reviewId":"b0a0fa68-028f-449a-8876-963ce9391692","range":0,"rating":5,"reply":"Hello, A.. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 294-7023 if you have any questions. ","replyTime":"2020-12-12T13:30:00","review":"Joshua K was professional and friendly. He has made one part of a normally stressful event very easy. Thank you!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"A. W."},{"reviewId":"3208ebe6-712c-42ae-ae98-a7b2e4ae7165","range":0,"rating":5,"reply":"Thanks, Scott. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-12-11T12:45:00","review":"I came in during my lunch break and Joshua got me taken care of right away, took me to find a unit and got me all processed with time to spare to eat lunch. Great service and a great attitude. He even found a special deal to help me get in at a better price.","source":"Google","submissionTime":"2020-12-11T00:00:00","userName":"Scott O."},{"reviewId":"ff07fc93-0a01-49c2-bb7a-e9d5252616c0","range":0,"rating":5,"reply":"Hello, Esmeralda. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2020-12-11T16:49:00","review":"Joshua was very helpful and showed us different unit spaces. He explained everything clearly and was very polite. He answered all of my questions that I had.","source":"Google","submissionTime":"2020-12-11T00:00:00","userName":"Esmeralda R."},{"reviewId":"c5f31e36-299a-41c0-9312-4f8dc1ef335d","range":0,"rating":5,"reply":"Hello, Jennifer. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-12-10T13:14:00","review":"Monica and Josh were amazing. I couldn't have asked for better customer service.","source":"Google","submissionTime":"2020-12-10T00:00:00","userName":"Jennifer V."},{"reviewId":"e2cd72ab-86ae-4c3d-8996-40f44fd3197c","range":0,"rating":5,"reply":"Hi, Ree. Thank you for leaving us a rating! Your feedback means a lot to us! ","replyTime":"2020-12-09T15:49:00","review":"MONICA \"Moni\" store manager at the eubank location in Albuquerque New Mexico was absolutely awsome. I needed to move into a bigger unit, she had me a unit within minutes.... She would be the reason I  recommend this location to my friends.\nJosh also at this location has been nothing short of awsome,  he is always helpful and smiling when I come in. Yes I can see his smile even during Covid!!","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Ree S."},{"reviewId":"e698c1f1-bb81-47a0-bcc2-0385b5698b88","range":0,"rating":5,"reply":"Thanks, Lorena! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-12-08T17:02:00","review":"Very friendly staff monica helped nd explained every single detail","source":"Google","submissionTime":"2020-12-08T00:00:00","userName":"Lorena A."},{"reviewId":"b2304664-c26c-4126-9168-1aed62e46907","range":0,"rating":5,"reply":"Thanks, Josh. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-12-05T18:18:00","review":"Sign up was easy, lots of space available. Secure spot. Friendly service, Monica was great!","source":"Google","submissionTime":"2020-12-05T00:00:00","userName":"Josh J."},{"reviewId":"73821e9f-1027-4e20-abbb-4c502bbc09b6","range":0,"rating":5,"reply":"Hello, Makaela. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2020-12-05T18:18:00","review":"Very helpful and nice. JOSHUA WAS THE BEST HELP.","source":"Google","submissionTime":"2020-12-05T00:00:00","userName":"Makaela S."},{"reviewId":"b6f4047a-e6e0-4df7-b4db-ffdcaa3a1d3a","range":0,"rating":5,"reply":"Hello, Josh. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-12-04T17:22:00","review":"My helper was Monica. The nicest lady I have met today she helped us out so much and even went out of her way to help us ??\nI will be continuing business and word of mouth to some friends about how awesome this place is to rent from","source":"Google","submissionTime":"2020-12-04T00:00:00","userName":"Josh M."},{"reviewId":"2beaab66-cc0a-4025-9d86-b16772559b68","range":0,"rating":5,"reply":"Thanks, Gilbert! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-12-04T17:22:00","review":"Monica was so wonderful and helpful","source":"Google","submissionTime":"2020-12-04T00:00:00","userName":"Gilbert A."},{"reviewId":"1a1799f9-b239-40ca-af95-be506e8f6cd5","range":0,"rating":5,"reply":"Hi, Meghan. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-11-30T16:49:00","review":"Joshua was very nice and answered my questions even if they were a bit silly, and it helped make the process very easy.","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"Meghan S."},{"reviewId":"ee1f9a4a-cd75-4ba8-b425-319cfdfbff1b","range":0,"rating":5,"reply":"We appreciate the review, Vanessa! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-11-23T16:28:00","review":"Joshua and extra space storage made everything seem less. They are very helpful and everyone is super friendly. I worked with them for a year amd it was a great experience.","source":"Google","submissionTime":"2020-11-23T00:00:00","userName":"Vanessa B."},{"reviewId":"c756efdc-dcf6-4568-b2e3-a6617bbfe1fe","range":0,"rating":5,"reply":"Thanks, Deidre! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-11-18T17:25:00","review":"Terry was very friendly. Great customer service!!!","source":"Google","submissionTime":"2020-11-18T00:00:00","userName":"deidre o."},{"reviewId":"b706c5c2-58a9-4dcd-a0f1-6f598ad0ddb3","range":0,"rating":5,"reply":"Hello, Latasha, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-11-16T14:28:00","review":"Joshua was great and helped out!","source":"Google","submissionTime":"2020-11-16T00:00:00","userName":"Latasha C."},{"reviewId":"e0d8d977-d38b-484e-952b-0063d3a48f27","range":0,"rating":5,"reply":"Thank you for your 5-star review, Owen St. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-11-14T16:43:00","review":"Josh is a great guy. Very friendly and helpful. Great place to store everything.","source":"Google","submissionTime":"2020-11-14T00:00:00","userName":"Owen S."},{"reviewId":"e08cfab7-be4a-4d20-804a-4b6368e7c3e8","range":0,"rating":5,"reply":"Hi, Deborah, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2020-11-12T15:23:00","review":"The staff are very friendly and helpful. Been using this location for 6 years and haven't had any problems .","source":"Google","submissionTime":"2020-11-12T00:00:00","userName":"Deborah L."},{"reviewId":"9694d532-e02c-4685-b2cf-4e54af9a2388","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Joe! We're glad we were able to meet your storage needs. \r\n","replyTime":"2020-01-07T07:09:00","review":"Always so helpful if u need a place to store your thing great staff always out tending to the property and ur needs","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Joe C."},{"reviewId":"800f8cc6-2f49-4245-8423-f3d85414c0cf","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I would like to say Josh and the manager here were very helpful and he he did like a lot to help me out he's an excellent worker and I appreciate his patience and I'm satisfied with everything that I'm continuing here but this help thank you","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Debbie B."},{"reviewId":"e923c45b-0fc3-4ad8-a526-46f4854c5701","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Always clean","source":"Google","submissionTime":"2020-11-10T00:00:00","userName":"Caressa A."},{"reviewId":"698c4117-5d3e-43d1-8cb4-0f8b1e4fe49b","range":0,"rating":5,"reply":"Thank you, Savanna. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2020-11-09T16:57:00","review":"I am so glad that we used Extra Space Storage we dealt with Josh and he was very helpful plus it's close to the house thank you for your help","source":"Google","submissionTime":"2020-11-09T00:00:00","userName":"Savanna C."},{"reviewId":"17d9123f-fe4d-402e-afab-4ead12482890","range":0,"rating":5,"reply":"Hello, Izzy. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-11-03T16:06:00","review":"Extra Space Storage helped me in a jam.  Josh at Eubank helped me out a lot.  Dude was pretty professional and actually called me for business when I didn't want to go to another location.  He got me a unit here and I appreciate it.  This place worked with me and made everything possible with my circumstances.","source":"Google","submissionTime":"2020-11-03T00:00:00","userName":"Izzy D."},{"reviewId":"0c3cc48e-76c6-4124-88bc-ff952a560229","range":0,"rating":5,"reply":"Thank you, Jc. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-10-30T16:11:00","review":"Joshua kovach and Monica olive were very friendly and had great customer service","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"jc s."},{"reviewId":"59bf7524-4e87-4fac-ac59-3c1c6ada4da7","range":0,"rating":5,"reply":"Hi, Roxann. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2020-10-28T15:09:00","review":"Alan was great help. Very friendly and super customer service","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"Roxann C."},{"reviewId":"268145c2-e7de-4718-a2c3-0ffe3cf69d37","range":0,"rating":5,"reply":"Hi, Melissa. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-10-24T18:14:00","review":"Great prices and great customer service.  Joshua was very helpful and informative.","source":"Google","submissionTime":"2020-10-24T00:00:00","userName":"Melissa B."},{"reviewId":"5d6ef7f3-f55c-4bf2-8e15-c5c1441c234b","range":0,"rating":5,"reply":"Thank you, Arlene. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-10-23T15:10:00","review":"Josh was very professional and excellent service","source":"Google","submissionTime":"2020-10-23T00:00:00","userName":"Arlene G."},{"reviewId":"e057ae5e-da57-4c53-be31-f1cd7f308fb5","range":0,"rating":5,"reply":"Thank you so much for your kind words, Bryanna. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-10-23T16:13:00","review":"Terry was awesome! Very kind and great customer service ??","source":"Google","submissionTime":"2020-10-23T00:00:00","userName":"Bryanna S."},{"reviewId":"b3235996-c32c-4dcb-b74e-2c6cd936dfbe","range":0,"rating":5,"reply":"We appreciate the review, Adam. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-10-20T08:04:00","review":"Very easy process to complete over the phone and sign the docs online.  Everything was ready when we arrived to pick up our lock and gate code.  Very clean unit and friendly staff.","source":"Google","submissionTime":"2020-10-20T00:00:00","userName":"Adam V."},{"reviewId":"623ec169-0cd0-4d6a-a0ae-f246a171c913","range":0,"rating":5,"reply":"Thank you for your 5-star review, Chad. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-10-17T18:21:00","review":"Excellent customer service, well-maintained grounds. I highly recommend this company. :)","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"Chad D."},{"reviewId":"0fdffcc0-0d6e-4cd9-a823-a10f62cc0ac4","range":0,"rating":5,"reply":"We appreciate the review, Debra! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-10-14T11:21:00","review":"Very professional storage company and Joshua was friendly and easy to work with!","source":"Google","submissionTime":"2020-10-14T00:00:00","userName":"Debra V."},{"reviewId":"d7289d56-2ee0-42f9-963d-a9856f483b77","range":0,"rating":5,"reply":"Hi, Yesenia. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-10-14T17:17:00","review":"Joshua was very helpful and explained the process in a thorough way.","source":"Google","submissionTime":"2020-10-14T00:00:00","userName":"Yesenia C."},{"reviewId":"6c956ccd-c910-4177-aa48-b10a8ed903b8","range":0,"rating":5,"reply":"Hello, Randy. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 294-7023 if you have any questions. ","replyTime":"2020-10-13T14:27:00","review":"Monica is the best!!","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Randy N."},{"reviewId":"74ef531a-757a-4c09-986c-550d059c4db2","range":0,"rating":5,"reply":"Hello, Jeff, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-10-13T16:30:00","review":"Monica is the best manager in the world understanding i am moving out of the unit on the 16th amd she pro rated us a good deal!","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Jeff W."},{"reviewId":"c5ee5064-781f-46b3-b699-d360070e543c","range":0,"rating":5,"reply":"Thanks, Enrique! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-10-13T18:01:00","review":"Monica is great.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Enrique J."},{"reviewId":"00620d6c-87e4-4660-b58f-d9f996c143b8","range":0,"rating":5,"reply":"Thank you, Alice. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-10-10T21:16:00","review":"Nice, updated facility with new locking mechanisms in place.  Staff is very responsive with requests.  Keep up the good work!","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"Alice V."},{"reviewId":"17ad7a61-a0eb-443d-bef8-44e9399a5cae","range":0,"rating":5,"reply":"Hello, Pat. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2020-10-08T18:21:00","review":"Josh was great","source":"Google","submissionTime":"2020-10-08T00:00:00","userName":"Pat L."},{"reviewId":"34711e3f-4020-44be-acdf-fa9c2ceaa416","range":0,"rating":5,"reply":"Hello, Ayanna. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-10-03T10:00:00","review":"Joshua was really helpful and thorough. I had a great experience with him and this location","source":"Google","submissionTime":"2020-10-03T00:00:00","userName":"Ayanna W."},{"reviewId":"ef141db3-d5be-4fcb-87ca-0ad955c98ed2","range":0,"rating":5,"reply":"Thanks, Melody. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-10-03T13:03:00","review":"I would highly recommend this storage facility. Joshua was the one whom helped me in getting my storage unit. Only took about 10 minutes to get everything done & I was sent updates & all the information we had talked about on the phone, to my email. Very detailed with everything & he answered all my questions before I could even ask them which was amazing. He was very professional & organized & knew exactly what we needed. I would definitely go through them each & every time.","source":"Google","submissionTime":"2020-10-03T00:00:00","userName":"Melody B."},{"reviewId":"c1a8c037-ded4-4c57-a5b7-a94236c6c607","range":0,"rating":5,"reply":"Thanks, Keith! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-10-01T19:31:00","review":"Excellent customer service! Joshua assisted me in setting up a new storage unit rental.  He took the time and the effort to explain the rental agreement, spoke of recent facility enhancements, security features, and general rules.  Joshua was attentive to other customers who entered the office while he was working with me and showed great professionalism.  Sterling Customer Service!","source":"Google","submissionTime":"2020-10-01T00:00:00","userName":"Keith M."},{"reviewId":"d8f303bc-ddad-4211-9d66-121f8fc9d9fb","range":0,"rating":5,"reply":"Hi, C. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-09-30T14:44:00","review":"Great service!!! Perfect!!","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"C D."},{"reviewId":"b2868c73-4c43-4a6d-b10d-3e854f679ec6","range":0,"rating":5,"reply":"Thanks, Robert San! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-09-29T15:39:00","review":"Monica is the best. Glad to have a new Store Manager that, cares about the customer.","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Robert S."},{"reviewId":"704bcbf5-916a-4415-92a5-b1d1a4cd114d","range":0,"rating":5,"reply":"We appreciate the review, David! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-09-29T19:09:00","review":"I was helping a friend with some furniture and I have to say that if I need a storage unit I will be here..","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"David L."},{"reviewId":"9238ba4b-dffd-4bd4-83f6-27044e2b32c0","range":0,"rating":5,"reply":"Hello, Lesli, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-09-15T19:02:00","review":"Monica was great to talk to about what size unit I would need for my things during a not so great time for me to need a place to store what I have left from a bad breakup. The site was clean and it  comfortable to unload my things. I would recommend Extra Space to anyone looking for somewhere to keep stuff.","source":"Google","submissionTime":"2020-09-15T00:00:00","userName":"Lesli L."},{"reviewId":"65673918-3635-48e6-800c-d0bfc0c822f5","range":0,"rating":5,"reply":"Hi, Alondra. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-09-12T16:51:00","review":"Monica Olive did a wonderful job helping us today and explaining the process and payments","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"alondra c."},{"reviewId":"eb791a6c-56db-46ee-929d-2567f31cb0ea","range":0,"rating":5,"reply":"Hi, Eric. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2020-09-12T16:52:00","review":"Monica was very nice and was very helpful","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"Eric M."},{"reviewId":"1c4fd2ff-8bf1-4f1c-ac44-ef70b2d40d37","range":0,"rating":5,"reply":"Thank you, Lynette. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-09-12T17:32:00","review":"Was treated and greeted with great respect, Josh & Moni were very informative about the storage unit","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"Lynette C."},{"reviewId":"aa267856-5a42-47f7-a1a4-c8a427e08ec0","range":0,"rating":5,"reply":"Hello, Jerald. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-09-12T17:50:00","review":"Monica was very professional and amazing when my wife and I wanted information about the storage units.","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"Jerald W."},{"reviewId":"61c95002-c472-4bfb-80b4-942a06098b4a","range":0,"rating":5,"reply":"Thank you, Yoly. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-09-10T11:09:00","review":"Really nice, great work ,always on point","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Yoly R."},{"reviewId":"cb10558c-a7a9-4034-8dd1-506eed82cb2d","range":0,"rating":5,"reply":"Thank you so much for your kind words, Timothy. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-09-10T15:52:00","review":"This location is very clean and freshly remodled. Monica Olive has always been very friendly and helpful. Hate that Extra Space isn't located in Oklahoma....","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Timothy M."},{"reviewId":"55962b8a-3c74-4445-bf05-dfb6b56763f2","range":0,"rating":5,"reply":"Thank you for your 5-star review, Jovina. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-09-09T16:23:00","review":"Joshua k. Wonderfully helped me. Professional & kind service .   Thank you","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Jovina H."},{"reviewId":"b83550f2-c573-4de7-a557-61db14798a17","range":0,"rating":5,"reply":"We appreciate the review, Benjamin. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-09-09T17:17:00","review":"Monica was professional and cry courteous","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Benjamin M."},{"reviewId":"3306f1c9-13ff-45e5-824e-1dfc77bb815d","range":0,"rating":5,"reply":"Hi, Glorianna, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2020-09-05T13:38:00","review":"Excellent job! Great service!","source":"Google","submissionTime":"2020-09-05T00:00:00","userName":"Glorianna D."},{"reviewId":"b96fb856-b5a8-4667-8e62-6d3c81209d27","range":0,"rating":5,"reply":"Thank you, Daniel. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2020-09-02T18:21:00","review":"Joshua here at extra space storage has been exceptionally helpful. And had answered every and all of my questions. I highly recommend that if you need a storage unit that you rent here or any other branch of extra space storage.","source":"Google","submissionTime":"2020-09-02T00:00:00","userName":"Daniel V."},{"reviewId":"89effa4b-eba0-4977-bdbf-6946647bb539","range":0,"rating":5,"reply":"Thank you so much for your kind words, Jaxortjackie05. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-08-31T11:28:00","review":"Monica  in Albuquerque was very helpful and cordial.  Would recommend to anyone.","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"jaxortjackie05"},{"reviewId":"045673fe-8fca-4ef7-a0c2-5c88992b4d67","range":0,"rating":5,"reply":"Hi, Anthony. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-08-31T17:04:00","review":"Great customer service! Would highly recommend to anyone.","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"Anthony M."},{"reviewId":"70f0f098-e294-46ba-ae7f-f91ed69928f4","range":0,"rating":5,"reply":"Hi, Sharlene. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2020-08-31T18:48:00","review":"Joshua was very helpful and swift and I understood everything that was in contract with his help.","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"Sharlene C."},{"reviewId":"01ca1e21-4c3a-4409-9da7-d6f232b78906","range":0,"rating":5,"reply":"Thank you, Anna. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-08-27T18:03:00","review":"Thank you to Monica and the staff at extra space storage for helping me store my items in a pinch. I was able to rent the unit as well as get my gate code all online ?? Awesome customer service and excellent streamlined process.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"Anna W."},{"reviewId":"dfc8f2b0-fa15-4b0a-91ff-aa0d2a912526","range":0,"rating":5,"reply":"We appreciate the review, Sonia. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-08-27T06:01:00","review":"Monica was great  quick and EZ rental all explained in detail feel comfortable storing items here..","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Sonia T."},{"reviewId":"40c589c4-416a-45ac-965e-d5f8c7c79295","range":0,"rating":5,"reply":"Thank you, Alicia. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-09-01T02:35:00","review":"Great experience Joshua was very helpful and courteous.","source":"Google","submissionTime":"2020-08-19T00:00:00","userName":"Alicia A."},{"reviewId":"da4f56fd-07fe-47ee-a3c1-3043cfd5a7db","range":0,"rating":5,"reply":"Thank you for your 5-star review, Maxine. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-08-14T08:33:00","review":"So pleased with the quality of customer service I've received while storing my belongings at this storage site over the last 2 years. Joshua in particular is an employee that good companies have, that strive in providing exemplary service to their customers. Thanks Again, Extra Space Storage! I will always choose you in the future, if I ever need to store something I know with you it will be safe.","source":"Google","submissionTime":"2020-08-14T00:00:00","userName":"Maxine A."},{"reviewId":"54d76fd2-00a0-43fc-9014-4527be8c8299","range":0,"rating":5,"reply":"We appreciate the review, Valerie. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-08-14T19:10:00","review":"Excellent customer service","source":"Google","submissionTime":"2020-08-14T00:00:00","userName":"Valerie J."},{"reviewId":"717e0150-9973-41d0-bc17-12a06f5bdab1","range":0,"rating":5,"reply":"Hello, Gail. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-09-01T02:38:00","review":"Josh is great funny and courteous. Selena when she was there was just as great thank you guys for being awesome","source":"Google","submissionTime":"2020-08-13T00:00:00","userName":"Gail l."},{"reviewId":"e2df7a46-5681-43db-af2c-43392181b97b","range":0,"rating":5,"reply":"Hi, Mark. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-08-12T19:48:00","review":"The staff is friendly and very easy to work with.","source":"Google","submissionTime":"2020-08-12T00:00:00","userName":"Mark R."},{"reviewId":"ae4bcd01-f235-4458-9ddb-35f7c1f7421f","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Dwight. We’re glad we were able to meet all of your self-storage needs. ","replyTime":"2020-08-10T11:57:00","review":"Excellent! The online application process was great and Monica and staff are outstanding!! Highly recommend the Eubank location!!!","source":"Google","submissionTime":"2020-08-11T00:00:00","userName":"Dwight C."},{"reviewId":"b98741c6-0e94-479f-880b-610aeb2ddf33","range":0,"rating":5,"reply":"Thanks, Brian! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-08-08T18:04:00","review":"Monica was very helpful when I was renting my unit and she made the renting a pleasurable experience.","source":"Google","submissionTime":"2020-08-08T00:00:00","userName":"Brian W."},{"reviewId":"7409c05d-9d0d-4613-bb3a-b45719e44588","range":0,"rating":5,"reply":"We appreciate the review, Kathleen! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-08-08T21:37:00","review":"If I could give Monica and Josh each a 10, I would! They went above and beyond what their jobs are to help me with a move I couldn't be in town for because of Covid. They remained completely professional in dealing with very difficult and unprofessional movers. They took it upon themselves to be my eyes and ears at my unit, keeping me posted on what was going there when it was really the movers job to do that. Monica even offered to come in to work on her own time on a Sunday when Extra Space is closed to meet the movers. Josh called me letting me know the movers left items in my unit, something they were not suppose to do, which again was the movers job to do that. He followed up by\nemailing me pictures of what was left in the unit. They both take their job responsibilities very seriously and are always looking out on how to best serve their customers. I greatly appreciate all their efforts and highly recommend them to everyone!","source":"Google","submissionTime":"2020-08-08T00:00:00","userName":"Kathleen L."},{"reviewId":"a58de1e2-7a21-4c48-bf5e-072088ee608e","range":0,"rating":5,"reply":"Thanks, Bernadette. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-08-07T13:58:00","review":"Monica did amazing in showing me different units. She also helped me understand the costs of the units.","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"Bernadette C."},{"reviewId":"a23e9e7e-2011-4125-99f5-f01ea404cbd2","range":0,"rating":5,"reply":"Hello, David. Thank you for the 5-star review! We're so happy we could help. Please call (505) 294-7023 if you need anything!","replyTime":"2020-08-07T14:55:00","review":"Joshua kovack worked very hard to meetall our needs. It was a pleasant experience. Thanks","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"David H."},{"reviewId":"3d9f558c-6fba-434a-a135-ddd8da7ee647","range":0,"rating":5,"reply":"Thank you, Matthew. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-08-07T15:30:00","review":"Great service best ive had thanks","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"Matthew J."},{"reviewId":"41119f2c-708e-4523-9638-531cad194ff1","range":0,"rating":5,"reply":"Hello, Tania. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 294-7023 if you have any questions. ","replyTime":"2020-08-07T18:14:00","review":"Great experience, Joshua was so friendly! Totally would recommend coming here!","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"Tania M."},{"reviewId":"84be5c67-ac78-4e71-85c3-3d18157384d4","range":0,"rating":5,"reply":"Hello, Zeedyk, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-08-07T19:16:00","review":"I have rented a unit from Extra Space Storage Before, this is the second time. Their units are clean and well guarded. \n  My CSA was very courteous.","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"Zeedyk C."},{"reviewId":"81ba319d-9be8-446b-9004-790a375add8a","range":0,"rating":4,"reply":"We're thrilled you had a great experience with Extra Space Storage, Vanessa. Thank you for choosing Extra Space Storage and please let us know if you have any questions.","replyTime":"2020-08-05T18:24:00","review":"Nice and easy, very friendly","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"vanessa s."},{"reviewId":"90ea498f-2c44-4ab2-b552-7a2255827907","range":0,"rating":5,"reply":"Thanks, Reynaldo! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-08-04T17:43:00","review":"Outstanding service really nice and pleasant experience. If your looking for a storage unit. This place is awesome. \nBe sure to check in Monica And her side kick Kayla.\nYou regret doing business with such Wonderful people.","source":"Google","submissionTime":"2020-08-04T00:00:00","userName":"Reynaldo T."},{"reviewId":"e1e816a7-f214-4750-b642-1e7dff961583","range":0,"rating":5,"reply":"Hello, Minsoon. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-08-04T18:24:00","review":"Kayla is so great to deal with my moving problem. She is new here but perfect help for me. Keep great job!","source":"Google","submissionTime":"2020-08-04T00:00:00","userName":"Minsoon K."},{"reviewId":"93709494-fa77-4257-baee-f4410586f023","range":0,"rating":5,"reply":"Hi, Happy. We appreciate your positive review. Please call (505) 294-7023 if you have any questions.","replyTime":"2020-08-01T13:56:00","review":"Joshua was great today!  I was overhelmed with doing so many tasks i had to get done he made getting a larger storage so easy, im greatful!!","source":"Google","submissionTime":"2020-08-01T00:00:00","userName":"Happy W."},{"reviewId":"40c9c07a-ba55-4f2d-912f-ad1337aa41d8","range":0,"rating":5,"reply":"Thank you, Misty Lee. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-08-21T06:50:00","review":"It was awesome very Friendly and helpful","source":"Google","submissionTime":"2020-07-30T00:00:00","userName":"Misty L."},{"reviewId":"3efec523-cd9c-4461-a6ff-81697c9bfd15","range":0,"rating":5,"reply":"Denyse, thank you for the 5-star review! We are so glad you are satisfied with your rental rate. Please let us know if you need anything!","replyTime":"2020-08-16T15:48:00","review":"Great space, great price, great service.","source":"Google","submissionTime":"2020-07-24T00:00:00","userName":"Denyse D."},{"reviewId":"e715889d-3cff-4f39-a991-675ae8397f2b","range":0,"rating":5,"reply":"Hello, Brian, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-07-20T10:37:00","review":"Polite and professional.  I wiil sbiggest this company and Josh to others.  Thank you!  A++","source":"Google","submissionTime":"2020-07-20T00:00:00","userName":"Brian C."},{"reviewId":"073cc436-0202-4210-bfeb-24911dfb3254","range":0,"rating":5,"reply":"Thanks, Jamila! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-07-20T11:27:00","review":"Great service!! Got me in right away when I needed. No time wasted...and very friendly services..will be back again...I loved them in the past n still do!!","source":"Google","submissionTime":"2020-07-20T00:00:00","userName":"jamila h."},{"reviewId":"75dbe4a7-0f17-4b6a-9b97-d41186ab8a4b","range":0,"rating":5,"reply":"We appreciate the review, Nidia! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-07-20T16:33:00","review":"(Translated by Google) It's a safe place\n\n(Original)\nEs un lugar seguro","source":"Google","submissionTime":"2020-07-20T00:00:00","userName":"Nidia U."},{"reviewId":"663cc198-3153-4829-8882-289746dd8be2","range":0,"rating":5,"reply":"Hi, Ryssa. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-07-11T17:54:00","review":"I’ve been shopping around for a good storage. I was disappointed that this place didn’t have what I needed  but they referred me to another location. I want to come to this facility because it’s close to Costco and Walmart and the guy Jordan or Josh was very welcoming. I can see why there are not many units available he cares enough to take the time to hear what customers need and with the world being crazy it’s hard to find such customer service.","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Ryssa G."},{"reviewId":"1ef10d0c-5021-4988-8642-0a63def201f1","range":0,"rating":5,"reply":"We appreciate the review, Grant. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-07-10T10:04:00","review":"My wife and I have only had good experiences with this location. Josh was extremely helpful in getting us set up. The facility is nice and clean. Our unit is nice inside and in good repair. \nIf you need storage quick,  check these guys out.","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"Grant G."},{"reviewId":"129b0dc1-66c2-4606-a020-dba26799da97","range":0,"rating":5,"reply":"Thank you, Walt. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-07-10T13:55:00","review":"Outstanding service, nice facility.  Very personable to deal with.","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"walt"},{"reviewId":"5e6fd9db-42ea-4feb-a19e-4c48d587788e","range":0,"rating":5,"reply":"Thank you so much for your kind words, Brian. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-07-10T15:26:00","review":"Joshua was very informative, extremely polite,  very professional , good rates , as well as property cleanliness was great.","source":"Google","submissionTime":"2020-07-10T00:00:00","userName":"brian p."},{"reviewId":"ef23f7f3-8aaa-43e1-a088-6e7647230d80","range":0,"rating":5,"reply":"Thank you for your 5-star review, Rebecca. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-07-09T17:17:00","review":"Had emergency need for a storage unit. We knew who to call. Joshua with Extra storage space helped us get a storage unit setup in less then 5 minutes!! He is so thorough, and professional! Would highly recommend this  company, and love this location also. Thank you Joshua again for getting us out of this jam!!","source":"Google","submissionTime":"2020-07-09T00:00:00","userName":"Rebecca G."},{"reviewId":"9b466bd7-02ab-4885-9044-5ff8a78155dd","range":0,"rating":5,"reply":"Hi, Mike, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2020-07-08T15:43:00","review":"Joshua kovacic was awesome he helped me with everything today I appreciate it thank you guys for your help find Stars","source":"Google","submissionTime":"2020-07-08T00:00:00","userName":"Mike R."},{"reviewId":"f69bc32d-1b0b-481a-abf8-47cf1f822cb3","range":0,"rating":5,"reply":"Thank you, Ryan. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2020-07-05T13:39:00","review":"Fast and easy","source":"Google","submissionTime":"2020-07-05T00:00:00","userName":"Ryan J."},{"reviewId":"82b12b46-59f7-4cd8-9a9e-21c05dd2bef3","range":0,"rating":5,"reply":"Hello, Kathryn. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-07-04T02:51:00","review":"Joshua was wonderful over the phone","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"Kathryn B."},{"reviewId":"73ffe759-8855-4974-95fa-2c309b3eb73b","range":0,"rating":5,"reply":"Hi, Used. Thank you for your positive review! Please reach out to (505) 294-7023 if you ever need any assistance. ","replyTime":"2020-07-15T03:20:00","review":"Joshua was very helpful and understand of my storage needs I would refer him to all my friends thanks Joshua and Selina","source":"Google","submissionTime":"2020-07-02T00:00:00","userName":"Used F."},{"reviewId":"70e6d5c1-b2c9-4731-bb2b-f5d47fb7cb56","range":0,"rating":5,"reply":"Hi, Ali. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-06-29T17:19:00","review":"Joshua has good customer service had he does a good job","source":"Google","submissionTime":"2020-06-29T00:00:00","userName":"Ali U."},{"reviewId":"d5bb0987-6bfb-4012-82ac-d68307f37eba","range":0,"rating":5,"reply":"Ben, we are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything.","replyTime":"2020-03-15T12:16:00","review":"Awesome customer service! Everyone is friendly, peppy, and on point!!","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"Ben A."},{"reviewId":"006e4c5b-af64-4424-9def-c5850e035207","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Tina. We're glad Mia was able to help! Let us know if we can do anything else to assist you! ","replyTime":"2020-03-15T14:45:00","review":"Mia was very helpful making our storage shopping to one stop! Made everything smooth and very friendly...super happy of service...","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"tina w."},{"reviewId":"66e0b02b-f873-4d93-ada6-68c0e1214041","range":0,"rating":5,"reply":"Hi Deanna, thank you for your 5-star review! We're so happy to hear that your experience with the customer service and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-03-16T12:20:00","review":"They were very nice and accommodating. Clean facilities.","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"Deanna D."},{"reviewId":"776385ae-9c32-4625-b164-8b4d572736cb","range":0,"rating":5,"reply":"Thank you for the kind words, Desiree. We're glad Mia was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2020-03-12T12:22:00","review":"Mia was awesome!! ????","source":"Google","submissionTime":"2020-03-12T00:00:00","userName":"Desiree M."},{"reviewId":"f6ba0368-b362-41c5-b8ca-2082306b1aed","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Jordan. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-11T16:51:00","review":"Staff was very helpful. Friendly service. Great price!!! Overall great experience.","source":"Google","submissionTime":"2020-03-11T00:00:00","userName":"Jordan N."},{"reviewId":"aa8609bc-6204-4b46-a644-817fcccf7fcd","range":0,"rating":5,"reply":"Thank you so much for your kind words, Issac. We really appreciate you taking the time to share your experience with us. We're glad Terry was able to help you figure out what you needed and answered all of your questions. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-03-10T10:23:00","review":"We had an amazing experience here at extra space storage, very helpful very quick. Terry was most helpful when it came to us figuring out what we needed as far as space went and answered any and all of our questions we threw at her.","source":"Google","submissionTime":"2020-03-10T00:00:00","userName":"Issac B."},{"reviewId":"6df807c1-0d71-4c3f-8862-537142144cb3","range":0,"rating":5,"reply":"Thank you for the kind words, Ronald. We're glad Mia was able to help! Our team is here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.\n","replyTime":"2020-03-06T17:29:00","review":"Mia was awesome I will rent here again","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Ronald R."},{"reviewId":"6029ff7e-0633-43e6-83e8-ee32da8c7f66","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Matthew! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Selina made renting a storage unit a good experience. Don't hesitate to reach out if you need anything! ","replyTime":"2020-03-03T14:53:00","review":"Selina was very friendly and helpful. She made renting a storage unit a good experience.","source":"Google","submissionTime":"2020-03-02T00:00:00","userName":"Matthew V."},{"reviewId":"496b6167-a2e5-443a-bda3-82e8f4f35464","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Breanna. We're glad our team in Albuquerque was able to help! We are here to serve you, so give us a call at (505) 294-7023 if you need any future assistance.","replyTime":"2020-02-29T13:05:00","review":"They were the most helpful people ever. They gave us multiple options to make sure we got the best deal!","source":"Google","submissionTime":"2020-02-28T00:00:00","userName":"Breanna M."},{"reviewId":"c2c16a88-0548-4e56-bd3e-4712fff0f408","range":0,"rating":5,"reply":"Thank you for the kind words, Laura! We're committed to providing excellent customer service. We're glad Janice was able to help, showed you the units and everything. Stop by the office if you need anything.  \n","replyTime":"2020-01-14T15:06:00","review":"Great customer service. Janice was very helpful. She was showing us the units and everything. Lovely lady.","source":"Google","submissionTime":"2020-01-14T00:00:00","userName":"Laura"},{"reviewId":"7131248b-d650-4c0f-ada7-9b392404edbc","range":0,"rating":5,"reply":"Hi Moreen, thank you for your review. We're glad Celina was very helpful and answered all your questions in regards to the storage rental. Let us know if we can do anything to assist you! \n","replyTime":"2020-01-13T16:40:00","review":"Celina was very helpful and answered all my questions in regards to the storage rental.","source":"Google","submissionTime":"2020-01-13T00:00:00","userName":"Moreen M."},{"reviewId":"4d0e0ad3-d803-49c7-b543-bd091526664e","range":0,"rating":5,"reply":"Hi Wolfrick, thanks for your review! We are thrilled to hear your experience with Janice was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 if you need anything.","replyTime":"2020-01-10T18:08:00","review":"Janice is a sweetie and very helpful she hooked me up with a grate storage deal","source":"Google","submissionTime":"2020-01-10T00:00:00","userName":"wolfrick b."},{"reviewId":"a7d4156d-0e47-4cd3-8b92-b690775cdc47","range":0,"rating":5,"reply":"Hi Deseree, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n\n","replyTime":"2020-01-09T14:27:00","review":"I really liked the service n facility very good janice was very nice and plight","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Deseree T."},{"reviewId":"92c521f0-8b91-49e2-b01a-bb19f5069931","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Coleen! We are so happy to hear you?ve had a great experience renting with Janice. Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-01-09T18:13:00","review":"Great Location! Thank you Janice for making the check in process so easy and seamless. Super nice and great service.  Explained everything.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Coleen A."},{"reviewId":"67f6b6da-19b7-4d65-89bc-2d3d91f03910","range":0,"rating":5,"reply":"Thank you for the review, Creeps On Dem! We pride ourselves on having a helpful, accommodating staff and are so happy Mia was able to assist you! Thanks for recommending Extra Space Storage! ","replyTime":"2020-01-03T12:45:00","review":"Mia Phillips was amazing on helping twice!! I had a unit and found out I needed another unit. Mia was very helpful in accommodating my needs. I would recommend her to anyone who needs to store their belongings!!!","source":"Google","submissionTime":"2020-01-02T00:00:00","userName":"Creeps O."},{"reviewId":"51749301-56d9-4b2a-9d0d-0db2967a3388","range":0,"rating":5,"reply":"Dixie, your recommendation to friends and family is the best compliment that we can receive! Thanks for letting us help with your storage needs. Don't hesitate to reach out if you need anything! ","replyTime":"2019-12-23T07:53:00","review":"My visit there was very good. Dominique is professional and thorough. I highly recommend extra space and Dominique","source":"Google","submissionTime":"2019-12-22T00:00:00","userName":"dixie b."},{"reviewId":"01b3d3f0-2261-45b0-8881-14e048f1b556","range":0,"rating":3,"reply":"Hank, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Give us a call at (505) 294-7023 or stop by the office if you need anything!","replyTime":"2019-12-17T18:12:00","review":"IF I had to do this site in June it would get 1 star, but the new manager, Mia and her assistant Dominique are fantastic, helpful, and fun. For them, 5 stars, but for the company, who raises ones rental periodically, I have to deduct. I mean, it's the same space, nothing's changed, they don't have to do anything to it ... WHY charge more and more? Piss poor policy!","source":"Google","submissionTime":"2019-12-17T00:00:00","userName":"Hank H."},{"reviewId":"46670233-0a46-4a48-a762-981c031c2b73","range":0,"rating":5,"reply":"Thanks, Crissy! We're pleased to hear you've had a positive experience with Dominique throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-12-15T07:09:00","review":"Dominique was very helpful","source":"Google","submissionTime":"2019-12-14T00:00:00","userName":"Crissy T."},{"reviewId":"50eff782-4155-4df3-a85b-fad820a788b0","range":0,"rating":5,"reply":"Thanks for your review, Dwight! We're pleased to hear you've had a positive experience with Mia throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-12-13T07:48:00","review":"Mia was very helpful and met all my storage needs.","source":"Google","submissionTime":"2019-12-12T00:00:00","userName":"Dwight G."},{"reviewId":"9bf9173f-0f0b-431f-b50c-aacb4d03ead3","range":0,"rating":5,"reply":"Thanks for the 5-star review, Orlando! Hearing that you had a positive experience renting with Dominique is the best thing we could hope for! Stop by our office if you need anything.","replyTime":"2019-12-08T07:13:00","review":"Dominique was the best. Very helpful and nice she deserves a promotion","source":"Google","submissionTime":"2019-12-07T00:00:00","userName":"Orlando O."},{"reviewId":"38e54247-646c-4559-9c03-35137d77e132","range":0,"rating":5,"reply":"Hi Santiago, thank you for your review. We're glad Domonique was able to help, answer all your questions, and made getting a storage time a good experience. Don't hesitate to reach out if you need anything! \n","replyTime":"2019-12-07T11:35:00","review":"Dominique was very helpful. Answering all questions and very attentive. She made my getting a storage time a good experience.","source":"Google","submissionTime":"2019-12-06T00:00:00","userName":"Santiago G."},{"reviewId":"9a8a8f9e-b2f6-4d98-82d7-40fd6f75c4a6","range":0,"rating":5,"reply":"Hi Stephanie, we're glad Dominque was able to help you through the process and showed you the storage to make sure it was the right size. Security is our top priority and we appreciate that you have trusted us with your belongings!   Thanks for letting us help with your storage needs.  \n","replyTime":"2019-12-03T07:46:00","review":"Ive never had to use a storage before so this was all new to me. But dominque helped me thru the process of showing me the storage making sure the storage was the right size before signing lease. I feel like my stuff is protected and safe in the gated storage space.","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Stephanie B."},{"reviewId":"689c8566-be03-4a02-94b0-02368880bba4","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Andy! \n\n","replyTime":"2019-11-30T09:59:00","review":"it's a great place","source":"Google","submissionTime":"2019-11-30T00:00:00","userName":"Andy D."},{"reviewId":"57b4fc5c-1352-4045-b738-fcbf8d0639c1","range":0,"rating":5,"reply":"Thank you for the kind remarks, Kiera! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at (505) 294-7023 if you need anything.","replyTime":"2019-11-26T18:37:00","review":"This was my first time working with this company. I worked with Dominique and she was very thorough, friendly and a tentative. I highly recommend this company and Dominique!","source":"Google","submissionTime":"2019-11-26T00:00:00","userName":"Kiera H."},{"reviewId":"1c5e4f83-3e84-483f-aa8d-cb7a172dd387","range":0,"rating":5,"reply":"Hi Tasia, thank you for your review. We're glad Mia was able to help and explained every detail! Stop by the office if you need anything.\n","replyTime":"2019-10-21T10:54:00","review":"Mia was super helpful and was willing to explain every detail. This is a wonderful place","source":"Google","submissionTime":"2019-10-21T00:00:00","userName":"Tasia G."},{"reviewId":"cfb22dfc-daf9-47e9-9924-a0d299c5bdd2","range":0,"rating":5,"reply":"Thank you so much for your kind words, Rachel. We really appreciate you taking the time to share your experience with us. We're glad Mia was able to help. Don't hesitate to reach out if you need anything!","replyTime":"2019-10-15T16:16:00","review":"Had a wonderful experience Mia was so nice and helpful really made me feel at home and safe!!","source":"Google","submissionTime":"2019-10-15T00:00:00","userName":"Rachel A."},{"reviewId":"17c9e95c-8ef9-4e8f-b78e-c4c699730981","range":0,"rating":5,"reply":"Thank you for the kind words, Allissa. We're glad Mia answered all of your questions! We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. We really appreciate you taking the time to share your experience with us. Let us know if we can do anything to assist you!","replyTime":"2019-10-15T16:17:00","review":"Mia was absolutely amazing. She answered all of our questions from start to finish. She was extremely professional and welcoming and I couldn't be more pleased with my experience.","source":"Google","submissionTime":"2019-10-15T00:00:00","userName":"Allissa R."},{"reviewId":"e4afc577-4b7a-4654-8bda-0d901b077602","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Joseph! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!","replyTime":"2019-10-13T07:52:00","review":"the people at extra space are friendly and very helpful. thanks","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Joseph N."},{"reviewId":"0a18fb78-f4d2-4a16-bc86-59f1a17664ae","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jay! We pride ourselves on having a professional staff and are thrilled to hear your experience with Mia reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.","replyTime":"2019-09-29T15:53:00","review":"Very professional and extremely clean business. \nAsk for Mia","source":"Google","submissionTime":"2019-09-29T00:00:00","userName":"Jay P."},{"reviewId":"6e0abe01-d0e4-4a82-9fb8-e6e2da986db0","range":0,"rating":5,"reply":"We really appreciate the excellent rating, Delbert! We are glad Mia was able to provide awesome customer service and got you squared away in no time! Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2019-09-27T15:54:00","review":"Awesome service!  Great working with the manager, Mia.  She had me squared away in no time!","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"Delbert B."},{"reviewId":"7815d90d-1b75-432e-a208-f7fca73c3eb4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jennie! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Mia reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-09-08T09:07:00","review":"Mia is very friendly and helpful!","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"Jennie C."},{"reviewId":"7e33c918-7291-48e2-b229-037ad8d601f1","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jamie! We pride ourselves on having a friendly staff and are thrilled to hear your experience with Mia and Terry reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-09-07T10:20:00","review":"MIA AND TERRY WERE VERY SPEEDY AND FRIENDLY","source":"Google","submissionTime":"2019-09-06T00:00:00","userName":"jamie s."},{"reviewId":"fc4e438a-5539-4322-ae03-8f7aa44ee7a8","range":0,"rating":5,"reply":"Thank you for the kind words, Kelly! We're committed to providing excellent customer service. We're glad Mia was able to help you find the best unit suitable for your situation. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-09-03T09:05:00","review":"MIA was wonderful in regards to her customer service, and as well as too informing me of what I'm signing and what would be the best unit suitable for my situation. Also went out of her way to look up some places and numbers that would be beneficial to me for me situation. I would recommend renting from MIA at EXTRA SPACE STORAGE.","source":"Google","submissionTime":"2019-09-02T00:00:00","userName":"Kelly M."},{"reviewId":"249fad50-c856-4413-9bbe-5b89bddb95b4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, William! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Mia reflects that. Stop by the office if you need anything.\n","replyTime":"2019-09-01T11:23:00","review":"I would imagine that Mia the Manager at this location will be fired soon for being wayyyyy to friendly and helpful, Why would any self respecting retail manager offer assistance or savings? Hi Mia, We my son's and I had fun while waiting and then renting! We were in a hurry on a busy holiday weekend and Mia Phillips was able to get us on our way in time for our next important appointment!!!","source":"Google","submissionTime":"2019-08-31T00:00:00","userName":"William C."},{"reviewId":"60e45e9b-037f-4407-b9be-aa0106c2b6cf","range":0,"rating":5,"reply":"Hi Travis, thank you for your review. We're glad Terry was able to help! Stop by the office if you need anything.\n","replyTime":"2019-08-28T10:29:00","review":"Terry was very nice and helpful.","source":"Google","submissionTime":"2019-08-28T00:00:00","userName":"Travis W."},{"reviewId":"d1f25670-f7ad-4a17-94b8-93c4b17e564d","range":0,"rating":5,"reply":"Thank you for the kind words, Rufino! Security is one of our top priorities and we appreciate that you have found it to be beneficial! It's wonderful to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call at (505) 294-7023 if you need anything. ","replyTime":"2019-08-24T16:38:00","review":"Nice clean safe very helpful staff","source":"Google","submissionTime":"2019-08-24T00:00:00","userName":"RUFINO R."},{"reviewId":"d1a86819-e35f-4157-bb58-7ce77cfae211","range":0,"rating":5,"reply":"Hi Betty, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 294-7023 or stop by the office if you need anything!\n\n","replyTime":"2019-08-18T08:43:00","review":"Just got new storge units.. Fast, Friendly Service, EXCELLENT Deal !!!  My friend recommend them & I'm glad he did.. Great Place !!!","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Betty S."},{"reviewId":"45d58bfd-8825-4d3d-a77d-551e1596c0b9","range":0,"rating":5,"reply":"Hi Jan, thank you for your feedback. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.","replyTime":"2019-06-26T12:30:00","review":"NEW POST. Mia Phillips was very helpful in finding me a new unit as I am downsizing. She found me the best deal. She actually put a lot of effort into that. I think she went above and beyond her job. She was very friendly and helpful. I got a tour of the possible units. Excellent service.\n\nOLD POST. Redponsive management.  They provide insurance,  but I reccomend additional insurance.  I was burglarized.  Now I have to go through a process to file a claim. Their i surance will only cover depreciated  value of items. .y normal insurance covers the cost to replace items, which is a .uch better deal. Always keep receips of your valuable items and photos. I wish the security was better.","source":"Google","submissionTime":"2019-08-02T00:00:00","userName":"Jan L."},{"reviewId":"65317c72-f139-4964-a26f-2f3725f1e159","range":0,"rating":5,"reply":"Hi, Jack. Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff and are thrilled to hear your experience with Mia reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-08-01T12:11:00","review":"Mia took great care of us even with her being so new! Very professional and straightforward on pricing. Didn't oversell us on anything which I hate when that happens. Look forward to working with her in the future.","source":"Google","submissionTime":"2019-07-31T00:00:00","userName":"Jack C."},{"reviewId":"ae774825-ff7a-4a07-b5b8-10074f471df4","range":0,"rating":5,"reply":"Hi Laurie, thank you for your kind words. We're glad Mia was able to help walk you through all the paperwork and ensured you had the size unit you needed in a location that worked for you. Let us know if we can do anything to assist you!\n","replyTime":"2019-08-01T12:13:00","review":"Mia was awesome. She ensured we had the size unit we needed and that it was in a location that worked for us.  She's walked through all the paperwork wirh us.  She explained everything clearly and was super nice and helpful.","source":"Google","submissionTime":"2019-07-31T00:00:00","userName":"Laurie B."},{"reviewId":"2413e4d0-5697-4c25-9934-e363d1739e29","range":0,"rating":5,"reply":"Hi Sai, thank you for your review. We're glad John was able to help! Stop by the office if you need anything.\n","replyTime":"2019-07-29T10:47:00","review":"I just moved from SATX and this was my first encounter with the city. Within 5 min I had my storage, agreement sign and on my way to drop off my stuff. John was such a great help and gave me such an excellent rate I just had to stay here. Thank you John.","source":"Google","submissionTime":"2019-07-27T00:00:00","userName":"Sai R."},{"reviewId":"c81f22c1-b7b1-4a55-a72f-cf6e558aab60","range":0,"rating":5,"reply":"Hi Lea, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.\n\n\n","replyTime":"2019-07-27T10:05:00","review":"Very nice, clean storages and very affordable. The people here are so friendly and helpful. I feel like my stuff is safe here!","source":"Google","submissionTime":"2019-07-25T00:00:00","userName":"Lea L."},{"reviewId":"9f62714b-a1a3-439c-a7d0-33bb0027cb7a","range":0,"rating":5,"reply":"Hi, The JDS. Thank you for taking the time to leave your feedback! We're glad to hear the service you received at Extra Space was awesome! We're glad Jamie and Josh were able to help. Stop by the office if you need anything.","replyTime":"2019-07-24T14:33:00","review":"Service was awesome ! John Sherwood reffered me, Jamie and Josh took great care of me!","source":"Google","submissionTime":"2019-07-24T00:00:00","userName":"The J."},{"reviewId":"4be1bfa6-aec4-47d1-8dff-174bd420c2f5","range":0,"rating":5,"reply":"Hi Kenneth Grissom, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad John was able to help in getting a great rate! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-07-09T10:47:00","review":"Friendly and secure. Real helpful in getting a great rate. Five stars for John.","source":"Google","submissionTime":"2019-07-08T00:00:00","userName":"Kenneth G."},{"reviewId":"9c5efcf8-f916-477c-88a1-e68338d6e9d3","range":0,"rating":5,"reply":"Hi Julie, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thank you for being a loyal customer!\n","replyTime":"2019-06-30T09:09:00","review":"Kept clean. Nice staff. Would definitely rent again if I needed a storage again.","source":"Google","submissionTime":"2019-06-29T00:00:00","userName":"Julie M."},{"reviewId":"48ebbe08-2e61-4c93-a922-c424756f3445","range":0,"rating":5,"reply":"Hi Clyde N, we're glad John was able to help you through every step. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-06-09T08:36:00","review":"From the moment I walked in, John greeted me and helped me through every step. I told him what I had to store, and he told me what they had available and the different prices and options. Walked me thru the application process, got me signed up and showed me to my unit. He was very professional and the property was very clean. Thanks again.","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"Clyde N."},{"reviewId":"ba32cf4f-3702-47fc-921c-ff57039d77f3","range":0,"rating":5,"reply":"Hi R?bbit, thank you for your review. We're glad Terry and John were able to provide you great service. Don't hesitate to reach out if you need anything!","replyTime":"2019-06-01T07:33:00","review":"Terry and John P are friendly and provided us with great service. Thanks!","source":"Google","submissionTime":"2019-05-30T00:00:00","userName":"R?bbit P."},{"reviewId":"4b85b180-3388-4b0e-b620-2210cf8224da","range":0,"rating":5,"reply":"Hi D, we're glad Terry and John were able to help! We are happy to hear getting storage was a breeze. Your recommendation to friends and family is the best compliment that we can receive! Let us know if we can do anything to assist you!\n\n","replyTime":"2019-06-01T08:08:00","review":"Terry and John P. Have been such a big help. Getting a storage space was a breeze! Super helpful and friendly. Definitely will recommend to family and friends! Thanks for the help!","source":"Google","submissionTime":"2019-05-30T00:00:00","userName":"D A."},{"reviewId":"c7504128-dce7-4045-98c0-f44f5be7c580","range":0,"rating":5,"reply":"Hi Fliehr, we're glad our team was able to help! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything to assist you!","replyTime":"2019-05-29T11:06:00","review":"Great staff, great pricing, and clean secure facilities.","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Fliehr"},{"reviewId":"b85c159a-1b4b-4b3f-8a5f-5ed8db25682d","range":0,"rating":5,"reply":"Hi Naomi, we're glad John was able to help and answered all of your questions. We're committed to providing excellent customer service. Stop by the office if you need anything.\n","replyTime":"2019-05-23T10:58:00","review":"John was very helpful, knowledgeable, & energetic! He answered all of our questions & we were in and out in a few minutes! Great customer service !","source":"Google","submissionTime":"2019-05-20T00:00:00","userName":"Naomi V."},{"reviewId":"9edb16a6-98e9-49e0-b756-ece35d837bc2","range":0,"rating":5,"reply":"Hi Carlos, thank you for your review. We're glad John made your rental process very simple and got you into a better downstairs unit. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-05-06T16:45:00","review":"John Sherwood was great made the process very simple. He helped us get into a better downstairs unit that saved our butts. Thank you John","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Carlos L."},{"reviewId":"ad2f004c-6456-48f9-a940-2b6f18805550","range":0,"rating":5,"reply":"Hi Marie, we're glad Jonathan and John were able to help answer your questions and determining the correct size for you. We pride ourselves on having a helpful and friendly staff. Thanks for letting us help with your storage needs.\n","replyTime":"2019-05-03T08:11:00","review":"From the moment I walked into the office, Jonathon and John were helpful in every way- providing information, answering questions, touring the facility, determining the correct size for me. They were/are pleasant and smiling, making clients feel important. After exploring many storage sites, I feel I got the best deal for my needs at Extra Storage.","source":"Google","submissionTime":"2019-05-02T00:00:00","userName":"Marie J."},{"reviewId":"cb6b4ff0-9d0b-4c1e-b6e2-699100e69ba8","range":0,"rating":5,"reply":"Thank you for the kind words, Crystal! We're committed to providing excellent customer service. We're glad John was able to help. Your recommendation to friends and family is the best compliment that we can receive! Stop by the office if you need anything.\n\n\n","replyTime":"2019-05-02T12:04:00","review":"Great storage location and great service, both John's there were kind and helpful!! Will definitely refer this storage unit to friends!","source":"Google","submissionTime":"2019-04-30T00:00:00","userName":"crystal h."},{"reviewId":"76e0d96d-63ec-4bda-af04-aa334ebcb7e0","range":0,"rating":5,"reply":"Hi Joseph, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff. We are here to help with any future storage needs!\n","replyTime":"2019-05-02T09:49:00","review":"Clean site and friendly service! would definitely use again","source":"Google","submissionTime":"2019-04-30T00:00:00","userName":"Joseph A."},{"reviewId":"05c5ef80-536f-4778-ac19-c6bc0a23b493","range":0,"rating":4,"reply":"Hi Deborah, thank you for your kind words. We're glad John was able to help with moving the boxes. Stop by the office if you need anything.\n","replyTime":"2019-04-27T09:53:00","review":"I had a storage unit at the Eubank location of Extra Space for 4 years. During that time, I had several occasions to interact with the manager, John Sherwood, who always was courteous and receptive. In fact, when I was vacating last week, I left some large boxes outside my unit while I took some things to Goodwill, meaning to break them down when I returned and recycle. In my absence, John had moved them to handle that chore himself. I was exhausted and so much appreciated him.","source":"Google","submissionTime":"2019-04-26T00:00:00","userName":"Deborah S."},{"reviewId":"3b0e945c-a263-4698-bf99-9c5b9aaee411","range":0,"rating":5,"reply":"Hi Jonathan, thank you for your review. We're glad John was able to help you right away and provide you with what you needed in fifteen minutes! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-04-24T10:44:00","review":"John rocks place is great helped me out right away got what i wanted within 15 min !! Highly recommend !!!","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Jonathan P."},{"reviewId":"debd0164-c79c-4f5b-9e9e-7a45c5bae2a3","range":0,"rating":5,"reply":"We really appreciate the 5-star review, LeeAnn. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! Thanks for recommending Extra Space Storage!","replyTime":"2019-04-11T08:45:00","review":"John was super friendly and knowledgeable! He showed us around and made the whole experience great! I?ve rented storage units in the past and never got this kind of treatment! Would recommend this facility to anyone! ??","source":"Google","submissionTime":"2019-04-10T00:00:00","userName":"LeeAnn C."},{"reviewId":"34fae379-7579-4364-bd54-d94d132d381d","range":0,"rating":5,"reply":"Thanks for your review, Tom! We're so happy to hear that your experience with the service and cleanliness of the facility has been positive. Don't hesitate to reach out if you need further assistance!","replyTime":"2019-04-07T17:00:00","review":"John and John were very helpful. We came all the way from Oceanside, CA. If you a storage unit near Kirtland AFB, this is the place. Clean, secure and right outside the gate","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"tom c."},{"reviewId":"225d2a69-c5d7-45c2-b319-e750a2f35b0c","range":0,"rating":5,"reply":"Thank you for allowing us to assist with your storage needs, Dale! We're glad to hear John provided a smooth rental experience. Don't hesitate to reach out if you need anything!","replyTime":"2019-03-31T17:00:00","review":"John (Bam Bam) helped me sign a lease for a storage unit in Maryland to prep for my upcoming cross-country move. He was fast, professional, and friendly! It was great service and makes me want to stick with extra space storage for my future needs. Thanks!","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Dale H."},{"reviewId":"cae6a370-b559-4a00-9535-ff33d36baed9","range":0,"rating":5,"reply":"Hi Miguel, we're glad John was able to help! We're committed to providing excellent customer service. Your recommendation to friends and family is the best compliment that we can receive! Stop by the office if you need anything.\n\n","replyTime":"2019-03-23T16:33:00","review":"John was awesome we were in and out real quick. Awesome and happy guy. Provided Beyond Awesome Great Costumer Service. Felt welcomed.\nVery humorous and Smiling! Would recommend this\nPlace ??","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Miguel D."},{"reviewId":"9d62ece8-2b99-4a99-9ff1-78e51f1b9c59","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"John and John were incredibly helpful.  I was shown my space and given all the information I needed to begin my storage.  I was very impressed with the professional and helpful staff.","source":"Google","submissionTime":"2019-03-08T00:00:00","userName":"Scott B."},{"reviewId":"cfb7bbcc-685c-4d8a-81c4-ae955fcc6794","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I rented a storage unit today. John helped me, he was great! The staff here are super friendly, they explain everything you need to know. The Rental process is quick and easy. I had a very good experience here.  If you need a storage unit. Extra Space is the place to rent.","source":"Google","submissionTime":"2019-02-22T00:00:00","userName":"Robert T."},{"reviewId":"aaeb238c-9da2-4bbe-b215-d8f26b9c7163","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"John is an awesome storage unit specialist. These guys are the best in the business.","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"Mason G."},{"reviewId":"85548b8d-5e4f-4132-a62a-2f43ecbd627f","range":0,"rating":3,"reply":"","replyTime":"1900-01-01T00:00:00","review":"20 dollar late fee and no longer gives you incentive for recommendations","source":"Google","submissionTime":"2019-02-12T00:00:00","userName":"Kristene G."},{"reviewId":"9b814b6a-6765-4183-b5c0-9344365a4e67","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great services","source":"Google","submissionTime":"2019-02-11T00:00:00","userName":"Cheano B."},{"reviewId":"bf524cf1-7f66-4df5-801d-44fa28e0444c","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"John is awesome","source":"Google","submissionTime":"2019-02-09T00:00:00","userName":"alex s."},{"reviewId":"83fc0ec8-9572-4c6a-b37f-2171b4591e9f","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry was professional and friendly. Price was great and moving easy!","source":"Google","submissionTime":"2019-02-06T00:00:00","userName":"Ventauria D."},{"reviewId":"d2eaa61d-3682-4532-a319-5c32aee5c253","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry i love this woman she go above and Beyond great place","source":"Google","submissionTime":"2019-02-06T00:00:00","userName":"Ramon V."},{"reviewId":"d6546477-b34c-4bfd-addc-8e163d262d68","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Awesome Sauce Terry was great!","source":"Google","submissionTime":"2019-02-04T00:00:00","userName":"Terrie N."},{"reviewId":"323ce8fc-2984-40ae-8cc1-b0fd53f25f31","range":0,"rating":5,"reply":"Thanks, Franco L! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\n","replyTime":"2019-01-31T11:29:00","review":"Janice was a big help. I was able to reserve a unit the day before it was required. I went in to get it set up and I was in and out in 20 minutes.","source":"Google","submissionTime":"2019-01-30T00:00:00","userName":"Franco L."},{"reviewId":"fa08b235-c688-466f-bfd3-cfbe30aaa251","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry was excellent with fulfilling my neefs..","source":"Google","submissionTime":"2019-01-28T00:00:00","userName":"Jack S."},{"reviewId":"1348ba0f-3219-40a5-a757-d330d51827c6","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry was helpful today.","source":"Google","submissionTime":"2019-01-28T00:00:00","userName":"Melissa M."},{"reviewId":"3a823605-786b-496d-8205-6a73d0ab42f8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry and Jon were awesome! Jon was very exciting!","source":"Google","submissionTime":"2019-01-26T00:00:00","userName":"Greg S."},{"reviewId":"3c1a0006-2790-450e-8412-ac4bfe7b19c1","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Love the place wouldn't go any  where else been here for years John and janice are awesome. This is my third unit at this location my work is close by and my tools are safe and secure. I am always able to find John and his crew including terry who is been a sweetie. If I have questions or concerns. All in all the customer service and skills are top notch.","source":"Google","submissionTime":"2019-01-25T00:00:00","userName":"Mike B."},{"reviewId":"c93af865-9b7a-433f-a86d-bcf53b2640ac","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Terry was helpful. She showed me everything","source":"Google","submissionTime":"2019-01-25T00:00:00","userName":"Vien T."},{"reviewId":"7906bb2c-475d-4d41-925b-21936ffe25cd","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice and terry were wonderful and took very good care of us clean property","source":"Google","submissionTime":"2019-01-24T00:00:00","userName":"Anthony A."},{"reviewId":"6c5ce88e-ffac-4235-ba3b-3c5aac6559eb","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice was very knowledgeable and very helpful..  helped me with my move in needs and understood my situation..  thank you janice for all ur help...","source":"Google","submissionTime":"2019-01-14T00:00:00","userName":"Richelle W."},{"reviewId":"c5ff6bd6-766c-4f32-9e58-a6b344494d99","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Storage facility","source":"Google","submissionTime":"2019-01-12T00:00:00","userName":"Myke B."},{"reviewId":"32c6c6ad-5313-48b0-9a83-98b5b9a7cfeb","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"My experience with extra space was super fast and efficient. Janis was very nice and she explained everything thoroughly.","source":"Google","submissionTime":"2019-01-10T00:00:00","userName":"Leticia C."},{"reviewId":"a4ecb0f4-c3a3-4882-8913-916a81143e68","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice friendly service and very happy with the prices!","source":"Google","submissionTime":"2019-01-10T00:00:00","userName":"Fernando V."},{"reviewId":"cd1f9720-df34-46a0-9620-c6b1fe28e7f2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice is excellent she got me a great unit","source":"Google","submissionTime":"2019-01-10T00:00:00","userName":"Nikki C."},{"reviewId":"eafe1da7-ee13-417d-b999-e56eb2056b78","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great experience very fast and friendly will recommend to friends and family..!","source":"Google","submissionTime":"2019-01-05T00:00:00","userName":"Eagle D."},{"reviewId":"3383f468-db5f-4d83-8c4a-dd63c9e684cf","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice was amazing and super helpful.  Great storage unit!","source":"Google","submissionTime":"2018-12-21T00:00:00","userName":"Josh B."},{"reviewId":"d4b0bc88-2df8-4eb1-ac6c-5084e3072e65","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Rented here before loved iit, customer service was awesome John and janice rock. . . referred my mom as well N she also had a great experience would refer family or friend again great deals and very affordable rates. . .","source":"Google","submissionTime":"2018-12-11T00:00:00","userName":"Mia I."},{"reviewId":"3bbb93a2-7c73-406a-8352-dafa3458ebdc","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice and John were so friendly. Awesome customer service! The check in was hassle free. Affordable rates!","source":"Google","submissionTime":"2018-12-11T00:00:00","userName":"Christine I."},{"reviewId":"12c7173f-4d1d-42c1-bcff-8c28056cadea","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nice and clean, friendly staff, and great location!","source":null,"submissionTime":"2018-02-24T11:20:00","userName":"Gibbo"},{"reviewId":"0832fe95-b075-4bdf-8c0d-c08ca8908067","range":0,"rating":5,"reply":null,"replyTime":null,"review":"John Sherwood was a pleasure to deal with!\nHe explained all pertinent info. He clearly laid out all rules and regulations, insurance, payment and cancellation info, etc, which was particularly important to me, an out-of-state renter.","source":null,"submissionTime":"2016-01-18T17:40:15","userName":"Kristina"},{"reviewId":"aa658a81-c255-4068-b8b0-a3f450914ab4","range":0,"rating":4,"reply":null,"replyTime":null,"review":"Looks like there is no option to pay for multiple months. I wanted to pay for two months at a time.","source":null,"submissionTime":"2015-05-29T06:44:53","userName":"Mark"},{"reviewId":"d1c5a076-e380-43f2-815f-f88e8ade3415","range":0,"rating":4,"reply":null,"replyTime":null,"review":"The price and the security is what made my choice easy. The Asst Manager was really helpful and polite","source":null,"submissionTime":"2014-11-19T06:55:35","userName":"Daniel"},{"reviewId":"85e5a8c2-52b7-4037-8d90-fdbaf6022972","range":0,"rating":5,"reply":null,"replyTime":null,"review":"John is very friendly, Helpful and great customer service. we really appreciate that \"neighbor\" attitude that John has with his clients and the hands on experience - He is very approachable and says hello when you are there. ....I would and HAVE recommended This location to anyone who needs long or short term storage.","source":null,"submissionTime":"2014-09-28T14:43:14","userName":"Joanne"},{"reviewId":"b4068bb7-aa3c-453a-8bc8-00daa28278cb","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The entire staff at this location are FANTASTIC!!! I had been renting a small storage room for quite a long time from here, and recently I needed to upgrade to a larger unit but really had to watch my budget. So they helped me to get into a larger unit that was upstairs but was serviced by a lift in the building so made it easy to move into AND it was a good deal larger for only a few dollars more a month! It was a huge help to me and my family and I will always appreciate how great everyone is here and how great they keep up the grounds and the units. Thanks for years of great service I will always be a customer my friends!!","source":null,"submissionTime":"2014-07-23T20:17:05","userName":"Greg"},{"reviewId":"3b8565ca-d838-46d7-951a-7423e0ab4f2c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have had a few storage units in my days, and this location by far has the best customer service I've experienced. When making my online reservation, I couldn't believe the price, it sounded too good to be true. But Janice was nice enough to walk through what all the charges would be and the price is incredible. Everywhere else I was looking wanted $80+ for a unit. Then coming into the facility the onsite management and crew was very upbeat and friendly. I have already submitted somethings I found that needed fixing and it got done no questions asked. All I can say is Thank you!!!","source":null,"submissionTime":"2014-07-21T06:15:46","userName":"Astacia"},{"reviewId":"5e24aecd-43ae-4243-afed-28eaadf545a8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This place has amazing customer service. Janice and John were extremely helpful and accommodating.","source":null,"submissionTime":"2014-01-25T14:23:00","userName":"Ahmad"},{"reviewId":"31c8eba4-8004-408a-906a-4849731b9401","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The staff is always very friendly and always make me feel comfortable. I appreciate their professionalism and the way they're always ever so willing to make sure I'm taken care of. I would most definitely recommend this particular Eubank location to anyone in need of extra space!","source":null,"submissionTime":"2013-11-21T00:22:23","userName":"Jenni"},{"reviewId":"a31c8bd5-11f7-47d2-9955-3f7fe4b56c08","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Extra Space on Eubank Blvd was able to meet my unusual needs as a military member. The staff was extremely helpful and understanding. I would and will recommend this facility to anybody in need of self storage. Thank you!","source":null,"submissionTime":"2012-11-15T10:29:50","userName":"jetjock2b"},{"reviewId":"f405c17a-713c-4521-8c61-c44a99e93ba7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This facliity was clean and personal very nice and helpful. I would rent from them again if needed.","source":null,"submissionTime":"2011-11-18T09:07:55","userName":"Cheer"},{"reviewId":"6c309021-f902-47d0-9148-f55a5186937d","range":0,"rating":4,"reply":null,"replyTime":null,"review":"We have been with the same facility for a long time and have had no problems. We like this facility very well. It is bright and always clean.","source":null,"submissionTime":"2011-11-08T20:49:26","userName":"kippy519"},{"reviewId":"97166684-cb15-47f4-91ed-3457f94315ad","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The service was amazing. The people that work there are extremely nice and helpful. It made me not want to leave, but I no longer had any need for a storage. I definitely recommend them to anyone. The service they provide is excellent.","source":null,"submissionTime":"2011-11-08T10:26:48","userName":"Katie33"},{"reviewId":"c77dcb9a-ba4b-4d5b-8810-00c78c2414d4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I like the coded access for security. And the facility is very clean. I feel safe when visiting my storage room. The people who work here are friendly and informative.","source":null,"submissionTime":"2011-10-19T12:34:26","userName":"Greenpea"},{"reviewId":"32430aa9-69c9-4c4e-bf7e-7069f5583e87","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have been using this facility for several years now and have always found the property very clean and secure. The staff has always been polite, courtious and extreemly helpful. On one occasion I had misplaced my key and the staff was professional and competent in resolving my little crisis. Considering the inonveince of needing to keep my things in storage, your facility is outstanding.","source":null,"submissionTime":"2011-10-18T10:11:33","userName":"eldorado"},{"reviewId":"0946cc2e-5bdd-4831-a55a-a818030541fa","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I love the employees at this location. They offer the best customer service!!","source":null,"submissionTime":"2011-10-13T12:31:08","userName":"Mamy!!"},{"reviewId":"eef34eed-4345-4280-820a-00f2130f987d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have two other storage places to choose from. I chose Extra space because their open storage hours are very convenient and fit my schedule. They are also accessable weekends and holidays. The others are not, and they are only open 8-5 M-F. The employees are very friendly, helpful, and professional.","source":null,"submissionTime":"2011-10-12T17:47:43","userName":"pontiac"},{"reviewId":"f42cc965-cc90-4da8-b88e-a6dac297b0c9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"When I went on the website to get a quote it was real nice quick and simple the next day an employee returned my call and reserved a unit for me quickly","source":null,"submissionTime":"2011-10-11T04:59:24","userName":""},{"reviewId":"eb09cc90-42c1-4098-8bd6-69505960c14f","range":0,"rating":4,"reply":null,"replyTime":null,"review":"Great facillity, clean, friendly and safe. I have been very happy there for many years. In the past couple of years the rates have gone up & up. I am not so happy about that and have to think about what to do.","source":null,"submissionTime":"2011-10-08T19:18:53","userName":"almost h."},{"reviewId":"a347cea2-87dc-440e-a79a-676e3e2c8a79","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The staff has always been great to work with. Convenient location. I have referred two people who are both renting now.","source":null,"submissionTime":"2011-10-07T07:21:29","userName":"Greg58"},{"reviewId":"0e23ea9d-a661-4fff-9a0f-aa95431bef8d","range":0,"rating":3,"reply":null,"replyTime":null,"review":"Hard to borrow a cart, a lot of bums are living out of their storage unit, urine bottles in hallways, elevator often broken, price has risen to where it's almost worth moving to another vendor.\n\nOTOH, no theft or assault problems.","source":null,"submissionTime":"2011-10-06T10:12:33","userName":"Spud99"},{"reviewId":"0d13ec4b-66e9-4a84-a359-e80b62ec3518","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Have had a wonderful experience so far. Automatic payment is a great bonus. The location is convenient. Prices are reasonable and staff is very helpful.","source":null,"submissionTime":"2011-10-05T22:27:39","userName":"Haywendym"},{"reviewId":"3d6582b4-b746-4418-b221-f62b501fb537","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have rented from this facility twice. Each time I have gotten excellent customer service and the lowest prices in the area. The location also has a convenient NE heights location. I am very pleased so far.","source":null,"submissionTime":"2011-10-05T12:23:40","userName":"rwjbuy"},{"reviewId":"96a83c5f-bfdb-4b4a-b754-36812921c109","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This facility is clean, easy to navigate, secure and gives excellent customer service. It is near my home, so is very convenient for me. thanks for being 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