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We are glad to hear Kyle provided helpful and respectful service, and we will be sure to share your kind words with him and the team. We appreciate your recommendation!","replyTime":"2026-11-06T11:49:00","review":"Kyle was very helpful and respectful, great work ethic!\nBest storage unit in Albuquerque","source":"Google","submissionTime":"2026-11-06T00:00:00","userName":"Isaac P."},{"reviewId":"fe5ade4d-0257-45b4-873e-2a48054cdde6","range":0,"rating":5,"reply":"We’re pleased to hear you had a good experience with our customer service and employees, and we appreciate your recommendation.","replyTime":"2026-10-27T14:29:00","review":"I recommend this facility \"store\" as my experience with customer service and employee(s) was good.","source":"Google","submissionTime":"2026-10-27T00:00:00","userName":"YG Y."},{"reviewId":"e8279bda-f2c0-4506-8fab-9f1fba2194c8","range":0,"rating":5,"reply":"Thank you for your review, Dave. We’re overjoyed to hear our staff provided friendly service!","replyTime":"2026-10-27T15:50:00","review":"Friendly staff","source":"Google","submissionTime":"2026-10-27T00:00:00","userName":"Dave"},{"reviewId":"14c70d48-20d1-4480-98d2-c8f35a280df6","range":0,"rating":5,"reply":"Thank you for sharing your experience Aaron. We are glad to hear that your rental process was quick and easy, and that you feel secure storing with Extra Space Storage.","replyTime":"2026-10-03T16:30:00","review":"Quick and easy process. Place feels clean and secure.","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Aaron D."},{"reviewId":"bcd32382-4bc4-49b1-ad27-61a8483a10e5","range":0,"rating":5,"reply":"Thank you for sharing your experience, Erin. We are glad to hear Kyle made the process so easy for you, and we will be sure to pass along your kind words to him and the team!","replyTime":"2026-09-27T11:15:00","review":"Kyle was friendly and professional. Made the whole process easy!","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"Erin W."},{"reviewId":"112f2641-b313-4a29-94c1-6c50fe91e872","range":0,"rating":5,"reply":"Thank you for sharing your experience JM. We are glad to hear Kiel provided friendly, efficient service and helped you secure your unit smoothly. We will be sure to share your kind words with Kiel and the rest of our team.","replyTime":"2026-09-21T12:55:00","review":"Kiel was a very good help he helped me secure a unit super fast was very friendly and went over everything with me very  great customer service","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"J M."},{"reviewId":"d63c74a5-2f34-4464-a494-62ccb7f31f33","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We are glad to hear your first time renting a storage unit went so smoothly, and we will be sure to share your kind words with Kiel and the rest of our team.","replyTime":"2026-09-16T09:37:00","review":"Kiel was amazing. This is my first time using a storage unit and my experience was so comfortable. One less thing to worry about.","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Loverof W."},{"reviewId":"cd699442-6752-4889-b76c-fd86614f58cc","range":0,"rating":5,"reply":"Thank you for your wonderful review Vaughni! We're so glad to hear that Kiel provided superb customer service and was knowledgeable in helping you find what you needed. We will be sure to share your kind words with Kiel and the team. We truly appreciate your recommendation of our Extra Space Storage facility!","replyTime":"2026-10-06T12:15:00","review":"Kiel was superb with his customer service and knowledge on what was looking for definitely recommend this storage facility as a plus !????","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Vaughni S."},{"reviewId":"17569c78-333f-417c-82c8-a38395624b94","range":0,"rating":5,"reply":"Thank you for your 5-star review Stacey! We're so glad to hear that Ruben was amazing and very helpful during your experience with Extra Space Storage. We will be sure to share your kind words with him and the rest of our team.","replyTime":"2026-09-09T10:26:00","review":"Ruben was amazing and very helpful!!","source":"Google","submissionTime":"2026-09-09T00:00:00","userName":"Stacey V."},{"reviewId":"08ed976d-8bff-469f-84ba-52004157598d","range":0,"rating":5,"reply":"Thank you for the excellent rating, D K! We're happy we were able to provide a smooth rental experience. We're glad our team is efficient and friendly. If you ever need anything, feel free to stop by.","replyTime":"2022-05-19T10:07:00","review":"Move in was quick and east to the 2nd floor using the elevator and trolly, 3x and done in a half hr...can't beat that.  Facility is well run, staff is efficient and friendly.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Deborah W."},{"reviewId":"918c7c2a-ee13-4fc5-8580-06c15cf6caa7","range":0,"rating":5,"reply":"We're excited to hear that Kyle provided amazing service and that you found the space clean and safe. Thank you for your review Chris!","replyTime":"2026-09-01T16:05:00","review":"Kyle was amazing. Very professional and friendly. The space is clean and safe.  Glad I picked here !","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Chris B."},{"reviewId":"5a96667a-4fc1-4a94-b40f-875af2e179d2","range":0,"rating":5,"reply":"Thank you for taking the time to highlight Roberto's service and our clean, safe facility. We'll be sure to share your kind words with him, Leo!","replyTime":"2026-08-27T09:20:00","review":"Roberto was very helpful, great customer service, and very clean and safe facility.","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Leo M."},{"reviewId":"6abe7434-d661-4c20-b052-9021ddffa084","range":0,"rating":5,"reply":"Thank you immensely, Chris! We're glad Kiel provided such helpful service getting you set up.","replyTime":"2026-08-19T09:01:00","review":"Big thanks to Kiel for his amazing help getting me set up.","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Chris L."},{"reviewId":"2a0b0418-11e7-470e-8f0e-9e639c0b9d39","range":0,"rating":5,"reply":"We are thrilled to hear the process was smooth and the pricing worked for you, Edmund. We appreciate your support!","replyTime":"2026-08-15T11:41:00","review":"Very smooth process. Great price on my unit!","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Edmund"},{"reviewId":"492a0c92-af2a-44fa-a3ed-cc71932dcd97","range":0,"rating":5,"reply":"Your review is appreciated, Christina! Kiel's positive attitude makes a real difference. We look forward to welcoming you back.","replyTime":"2026-07-25T15:46:00","review":"Kiel was a great help definitely coming back due to attitude","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Christina L."},{"reviewId":"6e7deeb6-bf68-4e5d-b3c4-7cd2770345e1","range":0,"rating":5,"reply":"Your review is appreciated, Scott! Fair rates, clean facilities, and great staff — we're glad it shows. Thanks for choosing Extra Space Storage!","replyTime":"2026-07-13T11:42:00","review":"Fair rates. Clean facilities. Good staff.","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Scott D."},{"reviewId":"a47d6983-99e4-434f-87d4-6a6859795912","range":0,"rating":5,"reply":"We are delighted to hear Kiel was so helpful! We'll make sure to pass along your kind words. Thank you, Pablo!","replyTime":"2026-07-11T16:41:00","review":"Kiel was very helpfull","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Pablo Y."},{"reviewId":"c1268712-70bd-484a-8b65-a4415ae40ad8","range":0,"rating":5,"reply":"Thank you, Christopher! We're glad Roberto delivered fast, friendly, and prompt service. We'll share your kind words with him!","replyTime":"2026-07-09T13:17:00","review":"Roberto provided fast and friendly service, glad someone was on duty that was helpful, and provided prompt service, Thank you for your patience and help.","source":"Google","submissionTime":"2026-07-09T00:00:00","userName":"Christopher"},{"reviewId":"55e7f55d-b185-4891-bf99-be6887f9ba67","range":0,"rating":5,"reply":"John, we are happy to hear Kile made your experience amazing and helpful. We'll share your kind words with the team!","replyTime":"2026-07-06T11:40:00","review":"Kile was amazing and helpful","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"JOHN F."},{"reviewId":"a6a2d57c-c85f-4d2e-b275-e58f37d3c185","range":0,"rating":5,"reply":"We are overjoyed to hear that Kyle was helpful in assisting you with getting a unit. Thank you for taking the time to share your positive experience with us, Anfernee!","replyTime":"2026-07-01T12:52:00","review":"Kyle was helpful and made getting a unit easy.","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Anfernee J."},{"reviewId":"7cbe7871-222b-4a78-8e40-cd6ac2ee5740","range":0,"rating":5,"reply":"Nevaeh, we sincerely value your kind words about James. We're glad you had a wonderful experience with us!","replyTime":"2026-06-27T13:57:00","review":"James was very kind and helpful. A wonderful experience!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Nevaeh J."},{"reviewId":"f4c051fd-0be3-47f1-b441-6a04461b32f2","range":0,"rating":5,"reply":"We think Molly is great too! Thanks for the positive review, Mrs April. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We appreciate you recommending us to your friends and family. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-02-23T16:22:00","review":"Molly is awesome! It was easy and quick to get a storage and the business is very clean! We are very happy with the service and will be recommending them to our family and friends :)\n\nUpdate! Two years later and I still love this place! 06/21/2026","source":"Google","submissionTime":"2026-06-21T00:00:00","userName":"April O."},{"reviewId":"ac374d80-3dfc-40ed-a40d-b211c4eaebd0","range":0,"rating":5,"reply":"Kimberly, thank you for highlighting Christi and Ben's excellent service! We're thrilled you found the perfect unit and had a wonderful experience.","replyTime":"2026-06-09T14:48:00","review":"Christi and Ben were very warm, friendly, and wanted to help. They answered all of our questions and we got just the right unit we needed. The experience was wonderful! I highly recommend this location for storage.","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Kimberly"},{"reviewId":"befdf64b-dfc5-401d-8b08-527a9fc32ba9","range":0,"rating":5,"reply":"Thanks for your loyalty and recommendation Jenny! We're happy we could help you upgrade to a larger unit smoothly.","replyTime":"2026-05-27T15:01:00","review":"I have been storing my items there for 2 years, but needed to upgrade to a larger unit, and they were very friendly and helpful in getting me into a larger unit. I will be recommending them to friends and family.","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Jenny T."},{"reviewId":"c85c1c74-acc1-42fd-8755-50796d1f38eb","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our friendly staff! Thanks, James, for choosing Extra Space Storage.","replyTime":"2026-05-22T15:50:00","review":"The staff was super friendly when I first rented the unit and just as friendly and helpful on the way out. I will definitely rent again when needed.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"James J."},{"reviewId":"5eddf3e6-6644-4bd5-9885-de7921c7bdd3","range":0,"rating":5,"reply":"Manuel, thanks for the kind words about Christy and our facility! We're thrilled everything worked out perfectly for your storage needs.","replyTime":"2026-05-22T08:15:00","review":"Today I came to clear out my storage unit.  The store manager Christy came outside to greet us and ask if we needed anything. I advised her that my siblings were here with me to empty out my storage unit. She was so kind and instructed me of the process.\nWhile we were working we needed a few book boxes and tape. They had all the supplies that we needed to complete the job.\nWe stopped in the office on the way out and Christy said that we wouldn’t be charged another month since we cleared out prior to the next billing cycle.\nMy experience here worked out beautifully. The unit was just the right size and never had any issues with burglary. The facility is well kept and safe.\nI rented the storage unit for just over a year so it served my purposes without any issues.\nThank you Christy Cummins!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Manuel F."},{"reviewId":"37b5870c-2527-4542-89aa-ab0d41605546","range":0,"rating":5,"reply":"We are thrilled to hear Christi provided exceptional service! Her patience and thoroughness exemplify our commitment to excellence. Thank you for recommending us Jadyne!","replyTime":"2026-05-18T14:17:00","review":"Christi was absolutely amazing, she was patient with my questions and very thorough in explaining everything to me. I would recommend her and this location to everyone. She should be the standard for customer service!!","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Jadyne R."},{"reviewId":"49ae3604-c992-47dc-9999-7b1225e7a6fb","range":0,"rating":5,"reply":"We are delighted to hear everything ran smoothly for you, Antonio! Thanks for the great feedback.","replyTime":"2026-05-14T09:47:00","review":"Everything ran smooth, it was great!","source":"Google","submissionTime":"2026-05-14T00:00:00","userName":"Antonio R."},{"reviewId":"5f19440b-365f-4b23-97ee-62f3db1c487b","range":0,"rating":5,"reply":"We are happy to hear about your excellent experience with our storage services. Thank you, Matt, for the A+ rating!","replyTime":"2026-05-12T17:56:00","review":"Excellent service. A+.","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"matt m."},{"reviewId":"2e97508f-29ca-4a27-8d14-dccf4ab2098e","range":0,"rating":5,"reply":"Thanks for the 5-star review, Rachel! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-12-05T10:13:00","review":"I've never had a bad experience. Everyone has been so kind and helpful. Your store manager Christi Cummins was great and helpful as well.","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Rachel M."},{"reviewId":"77673b2f-f64d-4bfa-9d0a-ff4e2dcedce8","range":0,"rating":5,"reply":"Thank you for the kind words, Dontae. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2021-09-29T18:42:00","review":"Good service very helpful .","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Dontae W."},{"reviewId":"51cd09cc-b5b5-4759-99fa-e6c366ea76f4","range":0,"rating":5,"reply":"We sincerely value your feedback about our professional staff and informational service, Jayson. Great to know our moving supplies helped!","replyTime":"2026-04-30T11:09:00","review":"Great staff so professional, also do much informational. Plus the office has all the supplies you’ll need for a move","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Jayson G."},{"reviewId":"8d39ca9c-f7d2-4950-8b43-d2af41efab27","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our communication and security. Thank you for recommending Extra Space Storage Delores!","replyTime":"2026-04-29T10:58:00","review":"This facility has been real great with communication. I appreciate the safety of my belongings. I would highly recommend utilizing them.","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"Delores B."},{"reviewId":"c814dc5d-b021-4487-b1fd-3e988528f3af","range":0,"rating":5,"reply":"Thank you, Charlene, for highlighting Christy's helpful service! We're honored to have team members who make your experience great.","replyTime":"2026-04-19T12:52:00","review":"Christy was extremely helpful with everything!","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Charlene R."},{"reviewId":"6f7c63bf-b4d6-4170-a1f1-d1cdca7af96a","range":0,"rating":5,"reply":"Thank you for the kind words, Jonathon. We're glad our team was able to help! Our team is here to serve you, so feel free to give us a call if you need any future assistance.","replyTime":"2026-04-16T07:46:00","review":"Super helpful workers!!","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Jonathon C."},{"reviewId":"27d18717-8200-469c-8a15-8291edb8b6ac","range":0,"rating":5,"reply":"We are ecstatic to hear about Cristy's exceptional support! Thank you for sharing your positive experience with us, Patricia.","replyTime":"2026-04-14T17:25:00","review":"I Absolutely Love Cristy, she really went to bat for me.  The higher rate they were going to add on,  there was no way I could have made it.  Thank You Cristy so much.  Patricia Ward S34","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Patricia"},{"reviewId":"4568430a-b421-4401-8c3f-43f403ebba28","range":0,"rating":5,"reply":"We are glad to hear Christi provided excellent help with your storage unit. We appreciate your recommendation, Tia!","replyTime":"2026-04-07T08:23:00","review":"Christi was awesome helped us so much to get our storage unit, I appreciate her very much and I would recommend this place to anyone looking for storage thank you so much christi ??","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Tia K."},{"reviewId":"cd762f40-c5a7-433f-951b-f989d897172a","range":0,"rating":5,"reply":"Thank you for the positive rating Rachel! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.","replyTime":"2025-10-22T14:31:00","review":"The staff is wonderful! I couldn’t have asked for a better experience","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Rachel K."},{"reviewId":"753eb824-fc1a-4778-9cdd-cd8f359ffea6","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I think with a National company they would have standards with the office space.  You open the front door and you think you’re walking into an ashtray.  It’s a very bad put off.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"johnny g."},{"reviewId":"c7d10807-9cb2-4af6-a9a5-8f4d1db70cd0","range":0,"rating":5,"reply":"Thank you for your review Ericka! We're grateful Christi provided professional, empathetic service during your storage unit transfer. Your recommendation means everything to us.","replyTime":"2026-03-28T15:26:00","review":"Christi was helping my brother and I with a storage unit transfer. She was professional and empathetic towards our situation. Explained everything perfectly that we understood. I would highly recommend this storage location.","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Ericka B."},{"reviewId":"2fc26687-f3c9-4d73-85b6-720811fab627","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience! Christy sounds wonderful. Thanks for recommending us Jennifer!","replyTime":"2026-03-25T08:00:00","review":"Great experience all around!  Worked with Christy at the Central Ave location and she was absolutely wonderful, highly recommend!","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Jennifer L."},{"reviewId":"806fe0cb-59d5-4494-824e-4fa9cc04824a","range":0,"rating":5,"reply":"Thank you for your review! Delighted Crissy provided such pleasant service. We appreciate your kind words, Amber.","replyTime":"2026-03-19T18:26:00","review":"Today, we had the most pleasant experience with crissy. Very sweet.","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Amber M."},{"reviewId":"d99c0989-3b2e-4950-8b91-9b4bc3c413aa","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your smooth online process and our team's efficient gate access solution, Caleb!","replyTime":"2026-03-06T16:24:00","review":"Very easy process online. Had some trouble. Gentleman was quick and efficient with a solution to gate access. Was also polite and showed me how to use the keys to my storage properly.","source":"Google","submissionTime":"2026-03-06T00:00:00","userName":"Caleb V."},{"reviewId":"6d5eed6c-8b66-4c06-b0ef-845b3efb1248","range":0,"rating":5,"reply":"Thank you so much for recognizing Carly and Ben! We're absolutely thrilled to hear that they provided such respectful and understanding service during your time with us, Jay. It means the world to us to know that their fantastic personalities and compassionate approach made such a positive impact on your experience. We truly appreciate you taking the time to highlight how they helped you and showed understanding when you needed it most. Your wonderful recommendation of our Extra Space Storage location off of Central and Juan Tabo, along with your incredible 100 out of 10 rating, means everything to us. Thank you for sharing your experience and for recognizing the exceptional service that Carly and Ben consistently provide to our customers.","replyTime":"2026-03-05T14:13:00","review":"I want to first off Thank Carly and Ben, I love both of the personalities, they are both fantastic people, they're understanding and respectful and understand people are going through it.\nThey helped me. You know I was not the best tenant, I wish I could do more for them.\nIf you want an awesome experience, people are going to respect you and help you. I would definitely consider going to extra space storage off of Central and Juan tabo.\n100 out of 10 would go back Just for those two alone.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Jay W."},{"reviewId":"b862c606-d374-40a5-a686-7629d07f76c9","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Christi. We genuinely admire your positive feedback.","replyTime":"2026-01-03T22:38:00","review":"I had a wonderful visit with Christi.  She is the most friendly and kindest person I ever met.","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Patricia W."},{"reviewId":"6f37e468-a858-486f-bbb9-876f6400bd49","range":0,"rating":5,"reply":"We're overjoyed to hear about your wonderful experience at Extra Space Storage! Thank you for the kind words, Grey.","replyTime":"2026-02-26T12:25:00","review":"Wonderful place with the kindest people will always help you get what your looking for thanks soocmuch! Very highly recommended","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Grey W."},{"reviewId":"90120234-5102-4074-a0dd-648ef39866e6","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our kind managers, clean secure property, and online rates!","replyTime":"2026-02-20T15:57:00","review":"Manages are very kind and welcoming, property is clean and secure, and cheaper rates when you go online!","source":"Google","submissionTime":"2026-02-20T00:00:00","userName":"Kenneth C."},{"reviewId":"49d5d01f-38ad-45f7-a347-9696d2dec5de","range":0,"rating":5,"reply":"We deeply respect your positive feedback and are thrilled to hear about your positive experience with our new manager. Thank you for sharing your thoughts!","replyTime":"2025-02-14T14:21:00","review":"I've been at this storage for many years and I have never had any problems.  The new manager now has introduced herself to me and is always checking to see if I have any issues or problems!  She is great!  Thanks for the great customer service u provide!","source":"Google","submissionTime":"2026-02-19T00:00:00","userName":"Paulette B."},{"reviewId":"71c44b55-415a-4af9-b717-3f73a02a4ff2","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing!","replyTime":"2026-02-18T18:23:00","review":"Clean, secure, and easy to access. Staff was friendly and helpful, and the unit was exactly what I needed. Prices were fair and the whole process was smooth. Would definitely recommend.","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Forhad A."},{"reviewId":"d986f61a-57df-48d4-8248-35e563f96f23","range":0,"rating":5,"reply":"We are ecstatic to hear about your amazing experience with our team at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2026-02-18T07:46:00","review":"I've had such a good experience with this location. They are so amazing at customer service here! (Ben and Kristy) They communicate well and are always very friendly and polite! I've had okay experiences with other storage facilities (including other Extra Space Storage locations) but this is the only l\none I've had a really great customer service experience. I look forward to continuing working with them!","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Lex G."},{"reviewId":"6029e3ea-cbed-438b-b7e9-7496b467f04c","range":0,"rating":5,"reply":"We're pleased to hear that you found our staff patient and helpful. Thank you for your feedback.","replyTime":"2026-02-13T07:37:00","review":"Very patient and helpful.","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Greg P."},{"reviewId":"2da15cce-0346-48e8-b68a-2310e31115a7","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2026-02-11T12:56:00","review":"Amazing and a wonderful price. I really love having a unit here. Would tell everyone about it.","source":"Google","submissionTime":"2026-02-11T00:00:00","userName":"Jasmin E."},{"reviewId":"34a74ae9-3c6c-4447-9dfa-fa64e86aa5a4","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with our knowledgeable and friendly staff. Thank you for the recommendations!","replyTime":"2026-02-05T12:47:00","review":"The staff were very knowledgeable and friendly.   They helped through a tedious process.  will go back for sure and am giving recommendations to others.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Brendan G."},{"reviewId":"36fba1a8-9ac7-4bc9-a817-897216881a7e","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with our customer service. Thank you for choosing Extra Space Storage!","replyTime":"2026-02-01T08:24:00","review":"Great customer service.  Locked in for 6 months.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Natividad A."},{"reviewId":"f46f33c2-afef-4f43-8c5e-4ab31d51f6d1","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with reserving a space online and the helpful staff at Extra Space Storage. Thank you for sharing your feedback.","replyTime":"2026-01-29T15:06:00","review":"I reserved a space online which was great, it saved Me time and money.. It was actually cheaper to rent online than to go there in person.. The staff there are very courteous and helpful.. Mr Fields helped Me find the right size unit to store My belongings... So far I believe this is a good place to store things...","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Patrick G."},{"reviewId":"abd256a4-c978-4df4-b3bb-795be2a9ddee","range":0,"rating":5,"reply":"Thank you for recognizing our team's dedication! We're thrilled our staff exceeded expectations for your family's storage needs.","replyTime":"2026-01-21T07:23:00","review":"Staff were very informative, helpful, and professional! They definitely went above and beyond for me and my family!","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Diane D."},{"reviewId":"d291301f-b8c8-4911-af3b-ce72be4cfa19","range":0,"rating":5,"reply":"We deeply cherish your feedback about our excellent service. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-12T15:59:00","review":"Excellent service","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Thomas F."},{"reviewId":"de9e999e-3509-4149-a13c-371b2340e95b","range":0,"rating":5,"reply":"We deeply cherish your kind words about Christi's exceptional service! Her dedication to making your experience stress-free truly reflects our commitment to customer care. It's wonderful to hear how Christi took the time to explain all your options thoroughly and answered every question you had with such clarity and professionalism. We're particularly pleased that you found her to be knowledgeable and genuinely focused on ensuring everything was handled smoothly from the moment you walked in. Christi's attention to detail, patience, and willingness to go above and beyond exemplifies exactly the kind of one-of-one customer service we strive to provide. We're proud to have team members like Christi who treat every customer as their top priority and take such pride in their work. Thank you for recognizing her efforts and for your high recommendation!","replyTime":"2026-01-08T14:24:00","review":"Christi Cummins went above and beyond to provide truly one-of-one customer service. From the moment I walked in, she was professional, knowledgeable, and genuinely focused on making sure everything was handled smoothly. She took the time to explain my options, answered every question clearly, and made the entire process stress-free.\n\nIt’s rare to come across someone who takes such pride in their work and treats customers like they’re the top priority. Christi’s attention to detail, patience, and willingness to help set the standard for what customer service should be. If you’re looking for a storage facility with exceptional service, ask for Christi — you won’t be disappointed.\n\nHighly recommend!","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"Renaldo M."},{"reviewId":"0cef7504-9dab-49a5-ab9d-8da43a7f8930","range":0,"rating":5,"reply":"We genuinely admire your feedback about Christi! Thank you for recommending us and sharing your positive experience with our team.","replyTime":"2025-12-21T10:22:00","review":"Christi Cummins was really great with us. She answered all our questions and made sure we had everything we needed. Definitely recommend.","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Kathleen C."},{"reviewId":"471b2909-ba58-419e-acc9-594ae8f74734","range":0,"rating":5,"reply":"Thanks for highlighting Christi's friendly and helpful service. We're glad she made your experience positive.","replyTime":"2025-12-16T15:03:00","review":"Christi was so friendly and helpful","source":"Google","submissionTime":"2025-12-16T00:00:00","userName":"Lars A."},{"reviewId":"124c7aec-30df-41d3-a7a0-8d1cd308fbbc","range":0,"rating":5,"reply":"We genuinely admire your feedback about our customer service. Your experience matters to us.","replyTime":"2025-12-13T12:16:00","review":"Like the customer service","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Arcelia M."},{"reviewId":"0123fcc5-5ab4-4fed-8d06-1cecb5465cdf","range":0,"rating":5,"reply":"We're pleased to hear about your wonderful experience with Christi! Thank you for sharing your feedback.","replyTime":"2025-05-06T08:27:00","review":"What a wonderful experience! Christi and Ben were absolutely best! Christi helped out my elderly mom, and even offered to help me in and out with my wheelchair! Christi was so helpful, professional and understanding! Ben was also very accommodating and professional as well. Storing my belongings here make me feel safe and secure!","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Brigita J."},{"reviewId":"5832ffd0-0923-4c45-ad70-464cff2f80d5","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with our drive-up access and helpful store manager. Thank you for sharing your feedback!","replyTime":"2025-02-28T15:29:00","review":"Luckily they had the unit I was looking for at a good price. I got there and was all set up in about 15 minutes. The store manager was very helpful. I like the drive up access and it appears to be well secured with camera monitoring too. *Edit* Be aware that this company will significantly raise your rates after the price you were quoted when you moved in. I've rented at 2 separate Extra Space locations and it was the same thing. I don't plan on using this company again in the future.","source":"Google","submissionTime":"2025-12-09T00:00:00","userName":"David L."},{"reviewId":"f46a1035-42c8-49d9-bdee-59d95a1b1669","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Molly at Extra Space Storage! Thank you for taking the time to share your feedback. If you have any further needs, feel free to reach out to us at (505) 293-1231.","replyTime":"2024-04-16T13:36:00","review":"The customer service at the Extra Space was phenomenal. Christi went above and beyond to make sure my needs were met. I appreciate the valued customer service given to me. Christi made me feel like my concerns were important. Thank you Christi, keep up the great work!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"tmore33"},{"reviewId":"7e9490cd-db87-443a-8423-80934bb37083","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team, Rosa. Thank you for your kind words about Christy's customer service.","replyTime":"2025-11-21T17:15:00","review":"Great customer service. Christy is the best and always works with me on a regular basis to problem solve. Been with them for a long while and wouldn't go elsewhere.","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Rosa O."},{"reviewId":"97081dbb-d2f9-4f1d-a7b9-4a6a2b521ca3","range":0,"rating":5,"reply":"We're thrilled to hear that the manager was very helpful. Thank you for your feedback!","replyTime":"2025-01-31T18:02:00","review":"The manager was the best and very helpfully it  was a great experience","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"lupe g."},{"reviewId":"fa9447d3-b1e5-481f-a369-089115a64ee5","range":0,"rating":5,"reply":"We are absolutely thrilled to hear we helped make your move amazing! Thank you for choosing Extra Space Storage, Rena!","replyTime":"2025-11-16T13:26:00","review":"They have been the most amazing team in helping us move!!!\nThank you so much!!","source":"Google","submissionTime":"2025-11-16T00:00:00","userName":"Rena"},{"reviewId":"348f8e0e-d1c5-4d44-ae7f-dc79155cc636","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Christi at our Extra Space Storage location in Albuquerque, NM. Thank you for your review!","replyTime":"2025-02-17T15:09:00","review":"Christi Cummins, the store manager of the Extra Space at 11930 Central Ave. SE, Albuquerque, NM, went the extra mile to assist me with rental issues. She also informed me of other items with which I was unfamiliar. Christi is very affable and very easy to work and talk with. She knows her job well, and I hope that she remains at this location for a good while.","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"William B."},{"reviewId":"491ba140-c86c-4a81-a9f5-02773ae28140","range":0,"rating":5,"reply":"We are thrilled to hear Christi and Ben provided helpful service! Your quick online setup and positive experience mean everything to us.","replyTime":"2025-11-09T10:07:00","review":"We were able to sign up and secure our storage unit online prior to our arrival. Once we did arrive, Christi and Ben were extremely informative and quite helpful. Everyone was professional and courteous, and I was able to wrap things up very quickly. As I was pressed for time, this meant a lot to me.","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"EVAWN V."},{"reviewId":"65d54bca-8fc9-4c5a-9c55-f6048d18609a","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled Christi and Ben provided great help.","replyTime":"2025-11-04T17:16:00","review":"christi and ben were great help","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"A'Nessa M."},{"reviewId":"ab98b6fd-1239-478d-9693-ef60051abb1e","range":0,"rating":5,"reply":"Thank you for highlighting Christi's excellent service! We're thrilled she provided such a great experience at Extra Space Storage.","replyTime":"2025-11-05T10:21:00","review":"Christi provided excellent service!","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"Angela W."},{"reviewId":"6efe3e14-dbe5-4060-ba4e-8c01068bf271","range":0,"rating":5,"reply":"We genuinely admire your positive feedback and are thrilled to hear about your experience with our moving supplies and vehicle storage. Thank you for recommending us!","replyTime":"2025-01-04T16:34:00","review":"I buy all of my moving supplies at Extra Space and they always have what I want on hand,  I also stored a vehicle at Extra Space on Central *and Juan Tabo) and it was always safe and sound.,  The area is always clean and neat and the staff is friendly and helpful.  I recommend this location as a good place to obtain your moving supplies and store whatever it is you may desire.","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Ralph W."},{"reviewId":"f09e9448-086a-4a02-9c82-ed41bb7a4ae6","range":0,"rating":5,"reply":"We are pleased to hear Christi provided fantastic service setting up your unit! Thank you for choosing Extra Space Storage.","replyTime":"2025-11-05T15:00:00","review":"Christi was fantastic getting my unit set up!","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Michael J."},{"reviewId":"9ff55a61-061e-4bde-9eda-cc98c8c49a47","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Christine! So glad she provided helpful service.","replyTime":"2025-11-05T10:53:00","review":"Christine is sooo helpful!!!","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Aleen M."},{"reviewId":"b6b653f7-2833-44fe-8d47-7c2b635e1f44","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad you found our facility nice and our team respectful.","replyTime":"2025-10-21T14:21:00","review":"This place is very nice and the ladies are very respectful.","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Winifred J."},{"reviewId":"2a550930-547b-4c50-87fa-8e599c0954fd","range":0,"rating":5,"reply":"Thank you for highlighting our amazing customer service and security! We're thrilled you feel your belongings are safe with us.","replyTime":"2025-10-21T15:46:00","review":"The customer service experience is amazing unlike no other storage I've ever been to.  And I feel the security is amazing here as well and I know my stuff is safe as long as I have to store it. Thank you so much Extra Space Storage!","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Teresa M."},{"reviewId":"506f76d5-e185-4703-8046-34f0a0352777","range":0,"rating":5,"reply":"Thanks for the kind words about Ben and our easy application process, Gerald!","replyTime":"2025-10-18T07:30:00","review":"The application process was easy and  Ben that's on the lot is very kind and helpful thank you","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Gerald L."},{"reviewId":"34e2ed86-c34a-4e3c-a856-c4cb80112425","range":0,"rating":5,"reply":"We are delighted to hear Christi's professionalism protected your possessions. Her proactive approach with extra locks prevented further tampering attempts.","replyTime":"2025-10-17T07:46:00","review":"My husband and I had stopped by today to look in our unit for the first time in many years since we moved out of the area. We arrived to see 2 locks on the door that were not ours. We noticed obvious damage to the wall and area around the door, so we feared someone had broken into it. We went to the office and spoke with Christi, the site manager. She confirmed that there had been several attempts by someone to gain access to the unit. The extra locks were her way of trying to prevent further tampering.\nIf it weren't for her hard work doing her best to address the issue, our possessions would all be gone. This would have been a very negative experience if the situation hadn't been handled with honesty and professionalism, which Christi provided.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"heather a."},{"reviewId":"c72143c0-b9ac-487b-86b8-22e9166afb5c","range":0,"rating":5,"reply":"We are happy to hear about Chrissy's great customer service skills. We appreciate your feedback!","replyTime":"2025-10-17T07:45:00","review":"Chrissy has a great customer service skills, thank you for your help","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Ernesto V."},{"reviewId":"261e08cb-f3ba-47fc-b3cd-676c2b49d4d4","range":0,"rating":1,"reply":"We are disappointed to hear about this experience. This doesn't reflect our values. Please contact us at (505) 293-1231 to resolve this matter.","replyTime":"2025-10-16T07:23:00","review":"The attendant was rude and refused me service after I filled 90% of the storage unit because I filed a Better Business Claim against her former employer. Sorry not Sorry my claim was legit.","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"SYRACUSE M."},{"reviewId":"0e284f4a-164f-4fbf-ab0c-673f848a33a1","range":0,"rating":5,"reply":"We're excited to hear you had a positive experience with Extra Space Storage. Thank you for recommending us!","replyTime":"2024-10-18T17:19:00","review":"I highly recommend Extra Space Storage, the staff is very friendly, and super helpful. And the price is a lot better than other places. Christie in the office is amazing with her excellent customer service skills!","source":"Google","submissionTime":"2025-10-07T00:00:00","userName":"Diane O."},{"reviewId":"8385587c-f087-4c67-a3cf-bd771ed27585","range":0,"rating":5,"reply":"We are ecstatic to hear about your great service experience! Ben sounds amazing - fast, hassle-free service is what we're all about.","replyTime":"2025-10-01T15:24:00","review":"Great service experience. Ben was able to get us a storage unit fast and hassle free.","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Marcus T."},{"reviewId":"d2d1f8f3-1bc7-4074-969e-de2e6ce848c6","range":0,"rating":5,"reply":"We genuinely admire your kind words about Ben. Thank you for sharing your experience with us.","replyTime":"2025-09-28T11:30:00","review":"Ben was very helpful, helping me out with my storage unit. I’ve never had anyone who truly cared and understood me. If I could give him a thousand stars ?? I would. Thank you Ben","source":"Google","submissionTime":"2025-09-28T00:00:00","userName":"Carla M."},{"reviewId":"ef2efdc1-66b9-450e-858a-b731c63b4210","range":0,"rating":5,"reply":"Your positive feedback is appreciated. Thank you for sharing your experience with us.","replyTime":"2025-01-25T13:33:00","review":"Very informative, pleasant and patience.","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"Maggie H."},{"reviewId":"02dbdcab-5ea2-4702-938a-603081974044","range":0,"rating":5,"reply":"We are pleased Christi made your experience great! Thanks for the feedback about the squeaky gate chain.","replyTime":"2025-09-20T09:30:00","review":"I was short on time and picked this place to storage my items. Christi Cummins was fantastic and proactive with making sure that I was taken care of. She gave me all of the instructions, made sure I had the app setup and her jokes were funny. All and all it was a good experience. My unit was clean and using the app is easy. The only thing I would suggest it that the chain on the gate be replaced it's really squeaky and loud.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Gabrielle M."},{"reviewId":"f9904cae-3b13-417d-93d9-ab90d8e48869","range":0,"rating":5,"reply":"We are grateful for your kind words! Thanks for choosing us and sharing your experience.","replyTime":"2025-09-11T14:27:00","review":"Very friendly and helpful. Great place","source":"Google","submissionTime":"2025-09-11T00:00:00","userName":"Murray L."},{"reviewId":"de9b329f-4173-4f8c-979b-be2585409706","range":0,"rating":5,"reply":"Thank you for sharing! So glad our friendly staff and clean units made your experience great.","replyTime":"2025-09-04T09:10:00","review":"Very friendly staff clean unit","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Nicole C."},{"reviewId":"04c243d6-fbd2-402a-938b-c426986d3a7d","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We're so happy our team member provided such understanding assistance. Your gratitude means everything to us!","replyTime":"2025-09-03T08:39:00","review":"Very nice lady Thank you so much l can’t express how grateful I’m for such a nice and understanding woman you were to me in assisting me with everything again thank you??","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"barbara d."},{"reviewId":"fc7aa7c7-ad65-48a7-9a99-d0add90843e5","range":0,"rating":5,"reply":"We sincerely value your feedback! Thanks for choosing Extra Space Storage and sharing your great experience.","replyTime":"2025-09-02T08:58:00","review":"Very great experience","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Clarissa G."},{"reviewId":"3c146092-9c22-414b-9a6a-4ff0cb1f3cf6","range":0,"rating":5,"reply":"We are overjoyed to hear our manager made your experience quick and helpful!","replyTime":"2025-09-02T08:46:00","review":"The manager was very helpful and made my experience quick.","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Tiffany N."},{"reviewId":"4f2828d2-a39b-4491-ae5b-7eca1463b6c9","range":0,"rating":5,"reply":"Hi Arsenio, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-07-17T14:38:00","review":"Really friendly service! Had our key break in the lock and they were able to replace the lock and key without any stress! Thank you so much!","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"Arsenio G."},{"reviewId":"48f3f5fc-ce31-453d-9326-322209204857","range":0,"rating":5,"reply":"We're grateful for your kind words and are thrilled to hear about your positive experience with us. Thank you for sharing!","replyTime":"2025-01-02T10:29:00","review":"The lady that assisted me was very cordual an updated all my info walked me through my account info she's a awesome possum thank you for all you did for me.","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"Peg L."},{"reviewId":"2952d9fd-8cae-4ac5-b353-4e4d05f5587d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Christi made your experience great. We appreciate recommending us for safe storage!","replyTime":"2025-08-28T07:55:00","review":"The store manager Christi is great. Extremely helpful and nice. I highly recommend this place if you are looking for a safe place to store your things","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"Nikolai P."},{"reviewId":"6e47bed1-5b5d-48cd-bcfc-d1abfff8a4f7","range":0,"rating":5,"reply":"Thank you for sharing! Thrilled Christi provided such amazing, professional service. We'll share your kind words with her!","replyTime":"2025-08-28T08:02:00","review":"Christi Cummins was amazing, informative, professional, helpful and most pleasant associate! Promote her immediately! She’s doing amazing work at extra space storage!","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"Shannon H."},{"reviewId":"811037ee-55cc-4679-9257-a604ff902865","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2025-08-26T18:11:00","review":"When times were tough financially Kristy really went beyond her call of duty to help me keep my storage. Very good people at Extra Space Storage!","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Heather"},{"reviewId":"66ce91df-a784-40ff-925f-d01e7605698f","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Julio! We're glad you had a great experience with our customer service.","replyTime":"2025-08-20T16:57:00","review":"Great customer service, thank you so much!","source":"Google","submissionTime":"2025-08-20T00:00:00","userName":"Julio M."},{"reviewId":"6161b8c8-bc0b-4958-8c78-3cc655d0088d","range":0,"rating":4,"reply":"We are thrilled to hear about our professional staff and clean storage space! Thanks for choosing us.","replyTime":"2025-08-11T08:02:00","review":"Very professional staff! Clean storage space!","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"Sharon S."},{"reviewId":"a98b5e9c-2802-4009-af04-3820e702842e","range":0,"rating":5,"reply":"We are thrilled to hear Christina provided professional help with your storage unit! Thanks for recognizing her excellent service.","replyTime":"2025-08-06T13:16:00","review":"Christina was very professional and handled all my questions in a timely manner! I am very happy with her help and explaining how to close and lock the door at my storage unit!","source":"Google","submissionTime":"2025-08-06T00:00:00","userName":"Sharon V."},{"reviewId":"dd4f8c55-cdf5-481e-9a0d-96f12b4392b6","range":0,"rating":5,"reply":"Thank you for sharing! So glad you found our team friendly and facility great for storage needs.","replyTime":"2025-08-06T16:26:00","review":"Extremely friendly, very nice to deal with, great facility if I need a storage place, this is where i'm coming","source":"Google","submissionTime":"2025-08-06T00:00:00","userName":"Anthony H."},{"reviewId":"b161c3ff-09a3-4a77-a626-0d3e92280d11","range":0,"rating":5,"reply":"Thank you for the kind words about our team! We're so glad you had a great experience with us.","replyTime":"2025-07-27T14:45:00","review":"Great customer service and friendly staff!","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Marcia P."},{"reviewId":"45b85395-b436-4be3-adbf-5a80b47d5480","range":0,"rating":5,"reply":"We are grateful for your kind words! Thrilled you love our facility and Christi's team. Looking forward to serving you again!","replyTime":"2025-07-23T16:02:00","review":"This is hands down the best storage  facility in town, very well taken care of and Christi and the crew are great. I'll be using them again in the furture no questions asked.","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"YoYo R."},{"reviewId":"24e942e8-aeb0-4636-b9f3-abc8a07a57b8","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Ben at Extra Space Storage. Thank you!","replyTime":"2025-04-26T12:02:00","review":"Christi was extremely helpful and patient throughout the process. Thank you!","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Sarah G."},{"reviewId":"227da48b-f563-47b7-ac96-7047db713be8","range":0,"rating":5,"reply":"We are delighted to hear about your smooth experience! Thanks for recognizing Ben's professionalism and politeness.","replyTime":"2025-07-22T14:08:00","review":"Super fast and easy to get a unit. Ben was very polite and professional.","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Ethan T."},{"reviewId":"14afbb2a-e16b-4b1f-a1db-dcf930415c95","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with our service, Jimmy! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-18T16:25:00","review":"Amazing service!!","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Jimmy S."},{"reviewId":"cb8015d8-20f9-43e7-acc1-e8d1334976cf","range":0,"rating":5,"reply":"We are delighted to hear about Christie's wonderful help and professionalism. Thank you for recognizing her excellent service!","replyTime":"2025-07-17T13:59:00","review":"Christie helped me out so much and was very professional and she's a wonderful person and I really thank her for all her help.","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Lori G."},{"reviewId":"1706bbe1-672f-4784-aafd-0da9f0bc5fe0","range":0,"rating":5,"reply":"We are delighted to hear Christi provided great help! Thanks for recommending us to your friends, Joseph.","replyTime":"2025-07-15T08:21:00","review":"Christi did a great Job in helping me with all that I needed and I will definitely recommend this company to my friends.","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Joseph L."},{"reviewId":"08186acf-f996-4c31-90b6-9788aee6c002","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service and finding the perfect storage space!","replyTime":"2025-07-15T08:17:00","review":"Phenomenal customer service, got the right space for what I needed to store.","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Brandon W."},{"reviewId":"2d53cc54-29fc-41b7-b744-92ab58057d93","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our friendly staff! Thank you for recognizing their knowledge and people skills.","replyTime":"2025-07-09T08:19:00","review":"What a great experience! A friendly staff, with great people skills, and thorough knowledge of the business.  What a pleasure to do business with them.  Thank you for all your help.","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Cinthya C."},{"reviewId":"75d7ed7a-c706-4471-b4fd-ac245be061e3","range":0,"rating":5,"reply":"We are delighted to hear Cristy provided excellent care! Thanks for the recommendation, Gerardo.","replyTime":"2025-07-08T08:15:00","review":"Cristy They took great care of us, highly recommended.","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"Gerardo S."},{"reviewId":"a4fcfad8-4129-44c4-8fc8-b4284642173e","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our staff's communication and friendliness. Thank you for recognizing our clean, safe facility!","replyTime":"2025-07-08T08:12:00","review":"Never had any issues with Juan Tabo & Central location. They have great communication skills & the friendliest staff! They’ll even check on you while you’re occupied in your storage unit. The storage complex is very clean & it feels safe all hours of the day/night.","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"Sylvia H."},{"reviewId":"960acc90-602e-4499-acc6-b6d4ebc220b2","range":0,"rating":5,"reply":"We are delighted to hear you found our website easy to use and that Kiel provided friendly, helpful service!","replyTime":"2025-07-03T13:19:00","review":"Easy to use website, onsite staff Kiel Miller was friendly and helpful!","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"C D."},{"reviewId":"1065a444-7533-4b94-acca-d1742c618e7b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing Christi Cummins and our well-maintained facility. We're glad that Christi was able to provide you with detailed information about renting a storage unit. It's great to know that you find our prices affordable and our location convenient. We appreciate your feedback on our gate access system and monitoring capabilities. We will be sure to pass along your kind words to Christi, and we thank you for choosing our storage facility.","replyTime":"2025-06-30T17:42:00","review":"Place is well maintained and Christi Cummins is a perfect employee. She detailed what we was talking about on renting a storage unit. Price is affordable and convenient. Gate access is awesome. Monitor the whole unit is outstanding. Keep up the amazing work Christi Cummins","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Jenny"},{"reviewId":"b87f73d2-fe9a-4538-a83f-a28e4f44200d","range":0,"rating":5,"reply":"We are delighted to hear Christi was wonderful and helpful! Thanks for noting our clean location, Martin.","replyTime":"2025-06-26T15:47:00","review":"Christi was wonderful and very helpful she answered all of our questions .And location look very clean.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Martin P."},{"reviewId":"9825c9ea-5494-4cde-a325-26f6199bf48f","range":0,"rating":5,"reply":"We are delighted to hear Christi provided such kind service! Thank you for recognizing her awesome work.","replyTime":"2025-06-26T16:16:00","review":"Christi is awesome and super kind","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Jackie M."},{"reviewId":"befda53d-3239-4e27-87e7-c57e57fbf9cb","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with Christi at Extra Space Storage. Thank you for your review!","replyTime":"2025-03-20T14:27:00","review":"Christi was awesome! So glad that I came there... took care of all my needs!","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Melinda W."},{"reviewId":"5ef7f6ea-64db-4477-9736-0a0e52be98d3","range":0,"rating":5,"reply":"We are pleased to learn of your positive experience with Christi. Her dedication to providing exceptional support during your recovery is truly appreciated.","replyTime":"2025-06-16T12:26:00","review":"This is my first time ever having to use a storage unit. Christi has been absolutely incredible. Iv had a very difficult move bc I’m recovering from spinal surgery, and she has gone above and beyond to help me stress less and feel relief. She’s been a god send. I won’t forget that. Thank you????","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Jameson M."},{"reviewId":"76d74755-be39-4d8a-9eca-53d66cc1fd24","range":0,"rating":5,"reply":"We appreciate your positive feedback regarding our manager's helpfulness and the cleanliness of our facility. We are pleased to know you feel safe with us.","replyTime":"2025-06-11T12:23:00","review":"The manager is super helpful and kind. Facility is very clean and unit very well kept!! Even though the location not ideal inside feels very safe","source":"Google","submissionTime":"2025-06-11T00:00:00","userName":"Austynn D."},{"reviewId":"49731693-7434-4a89-b244-ec7b5d926f1b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team member!","replyTime":"2025-06-10T18:15:00","review":"Very nice woman, thanks so much","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Patricia N."},{"reviewId":"1240ffc0-0e3f-4d7a-93f0-794d88c3a527","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Your feedback about our friendly staff, clear explanations, and smooth process means everything to us. Thank you for the recommendation!","replyTime":"2025-06-09T17:48:00","review":"I had a great experience at Extra Space Storage on Eubank. The staff was super friendly, helpful, and patient with all my questions. They explained everything clearly, helped me choose the right unit size, and made the whole process smooth. I felt welcomed and taken care of from the moment I walked in. Highly recommend this location if you want fast, easy, and respectful service!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Tremondre M."},{"reviewId":"146ef7f5-8617-464c-a340-de3b3cab79d2","range":0,"rating":5,"reply":"We are delighted to hear about your experience. Thank you for choosing Extra Space Storage!","replyTime":"2025-06-08T08:38:00","review":"great service","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"joel s."},{"reviewId":"77b761e0-ec86-472b-aed3-c3e409c9c2a2","range":0,"rating":5,"reply":"We are delighted to have earned your long-term trust and loyalty. Your feedback about our friendly staff and excellent service means everything to us. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-31T15:59:00","review":"Fast friendly rentals of the units. People were aware some good spirited had me had me laughing in no time. Excellent experience would recommend to anyone I've also been renting with you guys for a long time. Every time I need a storage unit, it's always extra space and always will be.","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Charles H."},{"reviewId":"c4d2ba00-be8d-4840-8650-1b1ecd993308","range":0,"rating":5,"reply":"We are delighted to hear about our team member's excellent service. Your positive feedback means a lot to us.","replyTime":"2025-05-29T10:41:00","review":"Very nice person","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"jz o."},{"reviewId":"d5b01e5c-c186-4a84-9083-a31b44d6a7fe","range":0,"rating":5,"reply":"We are delighted to receive such wonderful feedback about our clean facility, security features, and management team. Thank you for recognizing Ms. Cummins' exceptional service. We take great pride in maintaining a well-run location and are pleased to hear that you appreciate the efforts we put into keeping our facility clean and secure. It's gratifying to know that our storage units meet your needs and that you feel confident about storing your belongings with us. We're honored to be a part of your rebuilding journey here in Albuquerque and look forward to continuing to provide you with top-level service.","replyTime":"2025-05-29T18:20:00","review":"This is a very clean, well run location.  I like my storage unit, I appreciate the security features and the management is top notch.\nI am looking forward to this storage location being a part of my rebuilding here in Albuquerque. Bravo to Ms. Cummins, top level service!","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Upright F."},{"reviewId":"e27ddc6c-5625-4a05-aea9-70b8cb783242","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Chrissy. Her friendly and accommodating service reflects our commitment to excellence.","replyTime":"2025-05-24T16:15:00","review":"Chrissy, the manager is excellent. Friendly and accommodating.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Heather"},{"reviewId":"0a4acfb8-a9e5-42b8-ae87-ef8e0bf7a3a6","range":0,"rating":5,"reply":"We are delighted to hear our staff's organization and politeness made a positive impression. Your satisfaction means everything to us.","replyTime":"2025-05-22T12:33:00","review":"Staff is very organized and polite.","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Michael H."},{"reviewId":"04359041-865a-42ed-b058-a941844ce50e","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Christi. Her dedication to excellent customer service and care reflects our core values.","replyTime":"2025-05-19T13:45:00","review":"The Store manager Christi Cummins, was great she answered my questions and also she cares abut her customers.","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Ana C."},{"reviewId":"7ffd61c6-8aac-4b1b-aace-d0bb971d138e","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Extra Space Storage!","replyTime":"2025-05-16T09:50:00","review":"so easy to work with!","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"ryan f."},{"reviewId":"5ad7bb16-e899-4507-9cb6-bcb2ffd51a96","range":0,"rating":5,"reply":"Thank you for your review! We are glad to hear that our team member was able to assist you effectively. We appreciate your feedback.","replyTime":"2025-05-15T16:47:00","review":"The lady I spoke to (I wish I could remember her name ??) was super helpful and amazing to help me navigate some difficult issues with getting the storage unit. We got everything situated and I’m very happy with the experience overall.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"ceres w."},{"reviewId":"4ad6df29-2965-4f02-b6ad-0534af15ee92","range":0,"rating":4,"reply":"Your positive experience with our management team is greatly appreciated. We aim to address all feedback promptly.","replyTime":"2025-05-12T08:41:00","review":"Christie and Ben are a great management team to work with. I saw a lot of great reviews online and now I see why. You can tell they go out of their way to help their clients and there's great attention to detail. Secure setting. Quality demographic of renters. Nice selection of different sizes of drive-up units.","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Jennifer L."},{"reviewId":"5a6b177c-f3e3-4bd5-9405-3cd36b76afe3","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with Kristi and Ben. Thank you for sharing your feedback!","replyTime":"2025-05-12T15:41:00","review":"I have to say that Kristi and Ben are excellent people to deal with. They care if I get my storage business none and are willing to help anytime!","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Gene A."},{"reviewId":"473f369c-3743-4e48-9aca-9f3ac87de1b9","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our manager Molly and our storage facility. Thank you for recommending us!","replyTime":"2024-08-05T07:49:00","review":"Well priced and now again under new management. But don't fret ......just as awesome as the last she is\nSuper nice and helpful hopefully the price stays low so we can keep our house in one place until we find another! Also the office is very clean and well organized. The storage unit was clean and ready ??  I highly recommend renting space here for anyone on a budget!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Micheal H."},{"reviewId":"d4bc0d6d-22fc-48fd-b047-a3ebca0a92e9","range":0,"rating":5,"reply":"We're utterly delighted to hear that you found our facility to be very professional, clean, and well-kept. Thank you for your feedback!","replyTime":"2025-05-05T08:53:00","review":"Very professional.  Place was clean and well kept.","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"zev g."},{"reviewId":"4c6ee892-6174-44ac-a240-bbd43c467a4e","range":0,"rating":5,"reply":"We're excited to hear about your positive experience at Extra Space Storage! Thank you for recommending us and mentioning Ben Fields. We're glad that Ben was able to make your rental process smooth and quick, and that you found our facility clean and secure. We appreciate your feedback on our various unit sizes and the special offer you received. Thank you for choosing Extra Space Storage for your storage needs!","replyTime":"2025-05-06T08:16:00","review":"If you need somewhere to store your stuff, Extra Space Storage on Central and Juan Tabo is your place!!\nThis place is so clean, secure and has all different sizes of storage units.\nThe main reason I chose this place is they had a special of 1 month FREE!! Nobody gives you anything for free anymore.\nThe assistant store manager- Ben Fields is a true gem ??. He definitely goes above and beyond for his customers. This is a guy that truly loves his job and it shows.\nHe made renting a storage unit a smooth and quick process.\nDefinitely recommend Ben Fields at Extra Space Storage for any and all of your storage needs!!!!!??????????","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Natasha H."},{"reviewId":"8e7b97d3-646e-4ceb-ba6c-4da6e899a278","range":0,"rating":5,"reply":"We deeply cherish your positive feedback! Thank you for sharing your experience with us.","replyTime":"2025-04-26T16:54:00","review":"Excellent customer service!","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Lindo D."},{"reviewId":"40fa97f2-3195-408f-99fe-799f6b960709","range":0,"rating":5,"reply":"Hi Amanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-04-08T15:45:00","review":"The front office people are friendly and helpful. The units are clean and easy to get to. They are always on top of things when you need them.","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Amanda L."},{"reviewId":"2ada342d-9f42-42e3-9bfc-c3c67cec6810","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us, and we're thrilled to hear about your fantastic experience. We appreciate your kind words about our manager's helpfulness, attentiveness, and professionalism. It's wonderful to know that she was able to make your storage process smooth and stress-free. Thank you for taking the time to share your experience with us and for your recommendation. We're grateful for customers like you and look forward to continuing to provide excellent service.","replyTime":"2025-04-25T16:05:00","review":"I had a fantastic experience with the manager at the storage company she was incredibly helpful and attentive insuring all of my questions were answered the manager made everything smooth and stress free witch I really appreciated her professionalism and friendly attitude it made a big difference and I would highly recommend her services to anyone in need of storage solutions!!","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"margie a."},{"reviewId":"a99d8f34-1f46-4ccd-ae8d-c8e8948d7fb9","range":0,"rating":5,"reply":"We are delighted to hear that Christy and our staff provided you with great care. Thank you for sharing your positive experience with us!","replyTime":"2025-03-13T19:03:00","review":"Christy took great care of me. She and Ben were awesome ??","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Donna R."},{"reviewId":"9c30b6d0-a71f-4dad-9363-3072185194c6","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with our staff. Your feedback is incredibly valuable.","replyTime":"2025-04-21T13:20:00","review":"Staff was kind, friendly, willing to help and was very patient. Felt like dealing with an old friend","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Demon K."},{"reviewId":"6b3ab4a8-2d6b-40ef-89cf-162ac3570f28","range":0,"rating":5,"reply":"Thanks for your positive feedback! We're glad to hear you had a great experience with our customer service.","replyTime":"2025-04-21T17:37:00","review":"They have great costumer service and we're very helpful and made everything so easy","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Michelle D."},{"reviewId":"18b64e52-1648-4521-b738-72847b089248","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for choosing us to store your belongings.","replyTime":"2025-04-12T11:16:00","review":"Great place tostore your stuff.","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"William N."},{"reviewId":"c8b18d88-41b6-4976-941c-4afeb32945d3","range":0,"rating":5,"reply":"Thank you, Audrey. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Lisa! If there's anything that we can do to earn 5-stars from you, please feel free to give us a call at (505) 293-1231!","replyTime":"2019-07-06T14:45:00","review":"Kristy was extra friendly and very professional! She’s a keeper!","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Audrey C."},{"reviewId":"b2c99882-d454-44fc-8db1-e97b7957e544","range":0,"rating":5,"reply":"We are happy to hear you are satisfied with our Extra Space Storage location. Christie truly goes the extra mile to assist our customers. Thank you for sharing your experience!","replyTime":"2025-04-01T11:02:00","review":"This is a great Extra Space Storage location. I've been storing things for many years in many different locations. This location is clean and well looked after. Christie really goes the extra mile to understand what you need, so she can find the perfect solution for you. Very happy with this location!","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Claudia M."},{"reviewId":"02b37798-5c77-447c-9112-5b95ec2172f3","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience at Extra Space Storage.","replyTime":"2025-03-31T07:07:00","review":"Christy was so helpful and took the time to help us work everything out. The place was very clean and secure.","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Norma W."},{"reviewId":"e8dbfd62-34ec-4b10-ba54-f778d9e406f0","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with our helpful and friendly staff. Your review is appreciated.","replyTime":"2025-03-19T13:37:00","review":"Helpful and friendly staff, easy to access unit close to the highway!","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Kayla F."},{"reviewId":"1750d865-3d71-4f6c-bbbd-4a3ce6107149","range":0,"rating":5,"reply":"We are pleased to hear about your excellent experience with us! Thank you for sharing your feedback.","replyTime":"2025-03-14T12:25:00","review":"Excellent service all the way around!","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Brandee M."},{"reviewId":"9256fafd-f974-4006-bed6-8cf6bfdb3325","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-14T14:34:00","review":"Just moving from Colorado to New Mexico and looked up over a dozen storage places and came across Extra Space Storage. Due to inclement weather and having a U-Haul, had to park up and wait for the weather to clear but upon finding Extra Space Storage, saw that I could do my rental online which was extremely quick and easy and very efficient. I called in after renting online to check if I could still get in after the office closed and staff was extremely friendly and understanding of my situation and was beyond helpful ensuring I could do what I needed to do. Price was very competitive and would highly recommend to anyone looking for a quality storage place.","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Alexander M."},{"reviewId":"4fc8b9fa-ead1-49cf-8ccd-f14bda7d7542","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We greatly appreciate your kind words about our staff members Ben and Christi.","replyTime":"2025-03-10T13:08:00","review":"I helped a friend clear out his storage unit before he moved into an assisted living arrangement. On the weekend, Ben was very patient with my friend and gave us very clear directions about how to reach the storage unit. During the week, my friend repeatedly had to use the bathroom and Christi was also very kind to my friend. On our last trip, Christi patiently helped my friend sign acknowledgment that what we left would no longer belong to my friend and would be part of the auctions they hold for leftover belongings. I thought about how needing a storage unit often happens when there are sad circumstances and how important it is for the office staff to be kind and patient. Ben and Christi exceeded those expectations.","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Barbara L."},{"reviewId":"9f8b4a37-0f79-4c86-b6b0-2c4f329bb619","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Matthew Serna. We are glad to hear you had a nice and quick service experience at Extra Space Storage.","replyTime":"2025-03-10T13:47:00","review":"Very nice and quick service.","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Matthew S."},{"reviewId":"82701b3b-185a-4062-b2f5-d8676df6f84c","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our helpful staff at Extra Space Storage!","replyTime":"2025-03-08T11:32:00","review":"Very helpful staff they made sure my unit was in good shape before moving in!!","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"alanna j."},{"reviewId":"9005d270-3a3d-458a-82ad-008525ede636","range":0,"rating":5,"reply":"Hi Randy, thank you for your review. We're glad Dunkin was extremely helpful and knowledgeable. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2023-09-05T08:03:00","review":"Dunkin the manager was helpful and knowledgeable.","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Randy y."},{"reviewId":"6cdb8062-9dd1-475d-86a1-19b237356960","range":0,"rating":5,"reply":"Thank you for the positive feedback! We're glad to hear you had a great experience with our worker at Extra Space Storage.","replyTime":"2025-02-27T14:56:00","review":"The worker was amazing help great place to rent","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"Annette S."},{"reviewId":"ce12895a-c295-4da8-a0ca-d913154c8633","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Christy at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-02-22T09:46:00","review":"I accrued a late fee for payment on my unit. Unfortunately, I didn’t have the funds until the afternoon. Christy was kind enough to wave the late charge.","source":"Google","submissionTime":"2025-02-22T00:00:00","userName":"Debbie C."},{"reviewId":"e740e3ef-e9d6-4cff-af6c-75f333fc0c79","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our storage company! Your feedback regarding our fast service, friendly staff, reasonable prices, and helpful customer service is truly appreciated. It's wonderful to know that we've been able to make your moving process quick and easy. Thank you for your continued loyalty and for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2025-02-22T07:43:00","review":"Awesome storage company! Fast to get a unit and the staff is always friendly and polite. The prices are reasonable and the customer service on the phone is super helpful! They made it quick easy! I been using them to move back n forth. I'll keep going back for all my storage needs!","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Pedro ?."},{"reviewId":"7fae1b99-de73-4364-8b43-7daeae232d92","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with us.","replyTime":"2024-07-24T09:54:00","review":"Since renting a storage Unit from Extra Space, I felt my possessions to be well secured. Any contact I have had with the office has been pleasant, helpful and professional. I would definitely use them again without  reservation.","source":"Google","submissionTime":"2025-02-14T00:00:00","userName":"Sally M."},{"reviewId":"59bade35-138d-43e1-9bfa-774b3f46b0a0","range":0,"rating":5,"reply":"We are delighted to hear that you had a great experience with our customer support. Thank you for your feedback.","replyTime":"2025-02-13T12:11:00","review":"Great customer support","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"javier m."},{"reviewId":"63594750-d516-49a5-b2fc-4f3bca5a7041","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for your kind words!","replyTime":"2025-02-12T10:00:00","review":"Very well service. Customer friendly environment.","source":"Google","submissionTime":"2025-02-12T00:00:00","userName":"Raylena I."},{"reviewId":"fac67edd-727d-4f76-8c27-676c4714909e","range":0,"rating":4,"reply":"We are elated to hear that you find our storage facility suitable for your needs. Thank you for choosing Extra Space Storage.","replyTime":"2025-02-11T17:24:00","review":"Good place to store my shit. Thanks.","source":"Google","submissionTime":"2025-02-11T00:00:00","userName":"scott c."},{"reviewId":"eb0dc766-3049-45b1-aa62-000abf955846","range":0,"rating":5,"reply":"Your review is appreciated. We're honored to have Christi on our team. Thank you for choosing Extra Space Storage on Central!","replyTime":"2024-10-16T08:30:00","review":"Christi was amazing, very professional made me feel like I made the right choice. she's an amazing manager and I would recommend anybody to Extra Space Storage on Central because of her. very lucky to have a person like that working for your business. she only enhances it thank you Christi!!! Paul Santillanes","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Paul"},{"reviewId":"be43e3dd-9cde-4beb-9349-ea7d676e92c0","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our friendly and efficient staff. Your feedback helps us improve.","replyTime":"2025-01-29T14:19:00","review":"Friendly, efficient staff ..very clear on process to come and go...","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Greg"},{"reviewId":"c62abf1a-b9a8-468e-9752-90086f998c14","range":0,"rating":5,"reply":"We are glad to hear that your move-in process was quick and easy. Thank you for sharing your experience with us! We're especially pleased that Christi was helpful and provided clear instructions, even taking the time to show you how to use the unit lock. Our goal is to make the move-in process as smooth as possible for our customers, and we're happy we could achieve that for you.","replyTime":"2025-01-24T17:19:00","review":"I just moved in, so I can’t say much about the site, but the move in process was very quick and easy! Christi was helpful and clear with instructions. She even showed me how to use the unit lock! I appreciated the experience.","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Colette V."},{"reviewId":"b37dcd8a-45bc-4a1e-a0c8-a6570b68ca42","range":0,"rating":5,"reply":"Thank you for your kind words about Ben. Your review is appreciated.","replyTime":"2025-01-22T08:30:00","review":"Ben was incredibly helpful and thorough. He's a keeper.","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Nonie B."},{"reviewId":"c7dd115a-a550-4147-9ee7-5f2867ac993c","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with our storage facility. Thank you for sharing your feedback!","replyTime":"2025-01-21T09:06:00","review":"Friendly service, affordable prices, central location, easy access for Item or vehicle storage. Be sure to look online for promotion online deals.","source":"Google","submissionTime":"2025-01-21T00:00:00","userName":"Devin L."},{"reviewId":"b02f4e5e-7624-4973-9580-b6bd80ebb37a","range":0,"rating":5,"reply":"We are thrilled to hear that Christy was able to assist you with the cost of your storage. Thank you for sharing your positive experience with us!","replyTime":"2025-01-08T16:55:00","review":"Christy was the best! She helped my dad with the cost of his storage. She was very helpful and nice!","source":"Google","submissionTime":"2025-01-08T00:00:00","userName":"Leonardo R."},{"reviewId":"03ebc79d-da95-4fae-9540-a9c3dbe72d8b","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our communicative and clean facilities. Thank you for sharing your feedback!","replyTime":"2025-01-04T08:39:00","review":"Very communicative and easy to work with. Clean grounds and storage units.","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Alexander F."},{"reviewId":"2840ea90-c55f-4b46-9c62-32c7ed766c18","range":0,"rating":5,"reply":"We're elated to hear about your wonderful experience with Christi at Extra Space Storage. Thank you for sharing your experience.","replyTime":"2025-01-02T13:14:00","review":"Christi was very attentive, informative, and friendly. She provided a wonderful experience for a first time storage renter!","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"Victoria R."},{"reviewId":"7c05499c-e004-4db7-b004-3b28705aa8b4","range":0,"rating":5,"reply":"We are thrilled to hear that Christy went out of her way to help you! Thank you for sharing your positive experience with us.","replyTime":"2024-10-04T14:00:00","review":"Just want to say that Christy the store manager went out of her way to help me she is awesome!!!\nThe manager of Central and Juan Tabo ??????????????","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Daniel T."},{"reviewId":"e30def81-738b-4efc-afb8-04e90868edcc","range":0,"rating":5,"reply":"We are delighted to hear about your top-notch customer service experience! Your belongings will be stored with care.","replyTime":"2024-12-30T13:22:00","review":"Top notch customer service! Very easy to work with and I left feeling that my things will be stored with care.","source":"Google","submissionTime":"2024-12-30T00:00:00","userName":"Rustin G."},{"reviewId":"5151895a-9d08-49e8-9cd2-75a7c2fe2d14","range":0,"rating":5,"reply":"We're elated to hear about your amazing experience with Christi Cummins! Thank you for sharing your feedback.","replyTime":"2024-12-19T15:27:00","review":"Christi Cummins was Ah-Mazing! Very knowledgeable and superior customer service! You must have her give you a ride on the golf cart to your to view your unit!","source":"Google","submissionTime":"2024-12-19T00:00:00","userName":"Shonna B."},{"reviewId":"f35d292d-069a-4564-a997-53e6f8e88d66","range":0,"rating":5,"reply":"Thanks for recommending Christie! We greatly appreciate your positive feedback. It's wonderful to hear that Christie was able to assist you in finding the right storage solution without overpaying. Our team strives to provide excellent customer service, and we're glad that Christie exemplified this in her interaction with you.","replyTime":"2024-12-17T17:36:00","review":"Christie was a huge help in making sure I got what I needed without overpaying. I recommend her to any new customer.","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Javier C."},{"reviewId":"84fe9c01-c045-425d-b54d-e609dc88750c","range":0,"rating":5,"reply":"We are thrilled to hear that you found our service helpful and caring. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-13T14:11:00","review":"Very helpful and caring. Took care of my needs. Good storage.","source":"Google","submissionTime":"2024-12-13T00:00:00","userName":"Ted A."},{"reviewId":"5c83fdb2-1693-417b-9753-ba54feda67a6","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with Ms. Cummins at Extra Space Storage in Albuquerque. Thank you for sharing your feedback!","replyTime":"2024-12-12T10:05:00","review":"Ms Cummins was very professional and helped me with my storage unit. I’m very grateful for her professionalism and dedication to detail for extra space I needed in the Albuquerque area. This convenient location on Central allowed me to have extra storage space so that I can use my garage for what it’s meant for… parking my truck!!","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Michael R."},{"reviewId":"bc361266-83ff-4e76-80df-97c23f53d718","range":0,"rating":5,"reply":"We're overjoyed to hear about your fast and friendly service experience at Extra Space Storage!","replyTime":"2024-12-12T16:13:00","review":"Fast and friendly service!","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Danielle A."},{"reviewId":"2d96c634-ffd8-4730-82ae-62eccf4ad4dd","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear that you found our staff very friendly and helpful. Thank you for sharing your experience with us!","replyTime":"2024-11-12T08:08:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Patrick M."},{"reviewId":"18b33c5e-f445-42b7-bc63-ee29d7b28402","range":0,"rating":5,"reply":"Thank you for your positive feedback! We deeply respect your opinion. Christi will be thrilled to hear your kind words.","replyTime":"2024-12-04T11:33:00","review":"Nice storage space at a great price. The store manager Christi was very helpful and a joy to work with!","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Joe E."},{"reviewId":"4d834bc6-2e19-43c4-8aad-c841a577c3f5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Brie G. We are thrilled to hear about your positive experience with Marcel Allen at Extra Space Storage.","replyTime":"2024-12-02T15:29:00","review":"Thank you Marcel Allen. Very professional and quick service.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Brie G."},{"reviewId":"4a8017a8-f39f-4d86-a086-7d4d47ca247b","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Marcel's excellent customer service skills.","replyTime":"2024-11-29T11:32:00","review":"Marcel was so helpful! He has excellent customer service skills.","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"Lorraine C."},{"reviewId":"0534e601-3bc7-4bfb-a2a9-632c6144f6eb","range":0,"rating":5,"reply":"We are pleased to hear that you found our staff very friendly and helpful. Thank you for sharing your positive experience with us.","replyTime":"2024-11-15T09:34:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Kristy H."},{"reviewId":"8da3d769-89c0-4d88-8ebc-2a30b13fc8ba","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Christy! Thank you for sharing your feedback.","replyTime":"2024-11-13T12:24:00","review":"Christy went above and beyond to ensure my business needs were met in a timely fashion. Her coordination between locations created a simple experience for myself and my partners. Thanks.","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Wyatt W."},{"reviewId":"9c9faf40-9b96-4ee4-bcef-ecc7c1298f5c","range":0,"rating":5,"reply":"Thank you for your review. We're glad to hear you had a great experience with Christy at Extra Space Storage.","replyTime":"2024-11-13T14:59:00","review":"Christy, gave me the best experience ever. She is so friendly and gets straight to business. I would recommend this place to anyone that’s looking for a storage space.","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Roxanne C."},{"reviewId":"c3cc1693-1310-47f0-a69a-6a3b59dc5c69","range":0,"rating":5,"reply":"We're overjoyed to hear about your amazing experience with Christy! Thank you for sharing your feedback.","replyTime":"2024-11-13T17:49:00","review":"I had the best experience here! Christy was an amazing help! her energy and enthusiasm is so amazing!! She deserves a raise!","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Ruby C."},{"reviewId":"19646aa7-c7cb-4fed-aa95-abdc44d1a598","range":0,"rating":5,"reply":"We're utterly delighted to hear that Christi was awesome and helpful in your time of need. Thank you for sharing your experience with us.","replyTime":"2024-11-11T14:50:00","review":"Christi is awesome and helpful in our time of need","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"shatan c."},{"reviewId":"1cb259f0-700e-4643-beac-f7acf12626c9","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear about your outstanding service experience with Christi. Thank you for sharing your positive experience with us.","replyTime":"2024-11-09T14:50:00","review":"Outstanding service. Christi was willing to answer all our questions and was very kid friendly as well. With her knowledge and assistance, we were able to make an informed decision what we wanted to do.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Charles A."},{"reviewId":"fe1589ca-6cc9-4cbc-ba1e-b751983a05b9","range":0,"rating":5,"reply":"Thank you for your review. We appreciate your feedback.","replyTime":"2024-11-07T14:39:00","review":"Very Professional , and followed up as promised","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"Brian R."},{"reviewId":"fb6aa47e-cd20-4e20-b7d8-4790850c8cc6","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Christi at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-06T13:16:00","review":"Christi was great she showed me where my unit was how to lock and unlock my unit and made sure my gate code worked before I left","source":"Google","submissionTime":"2024-11-06T00:00:00","userName":"Anastacia V."},{"reviewId":"79d9c4e4-ecfd-46a0-8c4c-7a8451e12a5a","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us. Thank you for sharing!","replyTime":"2024-11-05T07:47:00","review":"Very helpful.\nI had a road incident while  traveling by their location across the country. I needed help asap. They worked with me, i was able to store my vehicles at a reasonable price while figuring out the next step. wonderful staff.!! Thanks for all you do Extra Space Storage!!","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"YURI R."},{"reviewId":"baa20bd2-3f94-4fda-82fe-037515530d95","range":0,"rating":5,"reply":"Thank you for your review! We are delighted to hear that Christi provided excellent service during your visit.","replyTime":"2024-11-04T14:31:00","review":"I needed a storage unit fast. Purchased one through the phone and met with the property manager on site. Christi was lovely and I felt at home. Thank you for your help Christi!","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"D C."},{"reviewId":"7e2bc688-7fd6-4d3e-a220-b879fd6019e3","range":0,"rating":5,"reply":"We are happy to hear about your excellent service experience with Christi. Thank you for sharing!","replyTime":"2024-11-02T14:21:00","review":"Excellent service, Christi was professional and very helpful","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Gregory D."},{"reviewId":"7f7d85c3-3a1f-4134-afea-29b8ba1e609f","range":0,"rating":5,"reply":"We're utterly delighted to hear that Cristy was so helpful and that you feel your belongings are safe with us. Thank you for your positive feedback.","replyTime":"2024-11-02T16:15:00","review":"Crusty was so helpful with our needs. My mom has been long time customer and we very delighted with cristy. The place is clean and we feel our belongings are very safe.","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Weezer P."},{"reviewId":"b089cc85-9c07-4a72-8ba6-de9e371974e5","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Ms. Christi Cummins at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-10-31T13:00:00","review":"Ms christi Cummins is  a very special lady that works for u at extra storage she very understanding and I enjoyed her while I had my storage","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Marguerite M."},{"reviewId":"62b1dfe5-a44f-4e38-b8f5-ec7f95e7877e","range":0,"rating":5,"reply":"We are glad to hear you had a positive experience with us! Thank you for your feedback.","replyTime":"2024-10-26T14:15:00","review":"I recommend this place! Affordable, and safe for being on central. The manager is awesome and the employees are so nice and understanding! I'd give them a 10 star if I could!  ????\n~April & Daniel~","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Dan O."},{"reviewId":"83091c17-994a-4308-bcb0-f20fce5aaa32","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with our store manager. Your feedback has been noted.","replyTime":"2024-10-26T15:03:00","review":"The store manager was very efficient and answered all of my questions. She took us to look at the unit and let us know we’re able to downsize or upgrade the unit if needed. She gave me all of the information I needed and reassured us to come to her for any concerns or questions.","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Angel C."},{"reviewId":"03213bfc-f44a-48e3-a92a-5198fe1d5d33","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Christi and Jessica. Thank you for sharing your feedback!","replyTime":"2024-10-23T07:23:00","review":"I reserved a storage unit online on a Sunday (just so you know this location's office is closed on Sundays but you can still reserve available units online after hours).  When I came in to finalize the rental contract on Monday, Christi was there to help me get started. Unfortunately, I had forgotten some things at home. On Tuesday, when the movers came by to store my stuff into the unit, Jessica was there to help to finalize things while Christi had briefly stepped away from the office. I really liked that the whole process only took a few days (the paperwork could've been done in one day if I hadn't left something at home so that's my bad). And both Christi and Jessica were great!","source":"Google","submissionTime":"2024-10-22T00:00:00","userName":"Vj E."},{"reviewId":"bc4101f6-43b1-4263-b1f6-99e3055e5690","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear about your positive experience with Christi. Thank you for sharing!","replyTime":"2024-10-18T12:46:00","review":"Christi is such a sweetheart and has the best attitude! I needed help with my easy pay and she knew exactly what needed to be done and helped me in under 5 minutes! I’ve only rented a storage unit from this location and it’s not just because of the convenient location but the great customer service I receive every single time I’ve reached out or shown up in person. Don’t judge a book by its cover :)","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Rachel A."},{"reviewId":"22c1e198-adf9-418f-82c0-58d34e6bf3c3","range":0,"rating":5,"reply":"We're thrilled to hear that Christine was very helpful and friendly. Thank you for sharing your experience with us.","replyTime":"2024-10-19T08:32:00","review":"Christine was very helpful and friendly. She did an excellent job and was just as friendly to every other person who came in to check their storage units","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Jacob W."},{"reviewId":"ab5ad193-6c76-4817-8e98-69560a04dd55","range":0,"rating":5,"reply":"We are overjoyed to hear about your excellent experience and helpful service. Thank you for recommending us to others.","replyTime":"2024-10-17T11:51:00","review":"Excellent experience and very helpful.\nWould recommend to others.","source":"Google","submissionTime":"2024-10-17T00:00:00","userName":"Jennie G."},{"reviewId":"893f84a7-bec1-48ce-a547-b71d51da6a34","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our staff very friendly. Thank you for your feedback.","replyTime":"2024-10-17T19:00:00","review":"Very friendly","source":"Google","submissionTime":"2024-10-17T00:00:00","userName":"Valarie J."},{"reviewId":"65a644e6-977f-4512-9774-cd26c594863a","range":0,"rating":5,"reply":"We are grateful for your kind words, Michael! We are glad Christi was amazing to work with. Thank you for choosing Extra Space Storage.","replyTime":"2024-10-12T07:21:00","review":"Great customer service! Christi is amazing, and knows her stuff. Come and see her for storage!!!","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Michael T."},{"reviewId":"18ae196e-0d48-40cf-86b3-06d88614e2ce","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Clay Horton. We're glad to hear that the check-in process was easy and that the space fit perfectly for your needs.","replyTime":"2024-09-12T13:24:00","review":"I didn’t get her name but the woman who checked in was so kind and fun! It was an easy online set up and the space fit perfectly for what I needed. Accidentally forgot to check out in time and they refunded me immediately since all my stuff was out! I love this place !","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Clay H."},{"reviewId":"953b27b3-a763-4f00-9d83-6c1a84df286b","range":0,"rating":5,"reply":"We are excited to hear that Christi was very helpful. Thank you for letting us know.","replyTime":"2024-10-04T11:48:00","review":"Christi was very helpful","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Vanessa p."},{"reviewId":"97c50b85-c790-45e3-8c89-01b3288bd1ac","range":0,"rating":5,"reply":"We are utterly delighted to hear that the manager at Extra Space Storage made you feel comfortable securing your prized possessions. Thank you for sharing your experience with us.","replyTime":"2024-10-03T07:38:00","review":"Manager with Extra Storage was amazing, made me feel comfortable securing my prized possessions with local storage.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Cara K."},{"reviewId":"d477ba90-3a5f-42fb-a403-3093a6ea917d","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our new manager, Cristi. Congratulations to her on her new role!","replyTime":"2024-09-30T15:13:00","review":"Theres was a new manager of my storage unit i finally got to meet and i would like to congratulate her on being named manager, she was professional  and very pleasant to meet , cristi keep up the good work and again congratulations","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Dana G."},{"reviewId":"e2d7bbf2-9dea-469a-9dd6-1860c5b32b5f","range":0,"rating":5,"reply":"We are glad to hear that Christi was fantastic and got you all set up. Thank you for your feedback.","replyTime":"2024-09-29T10:44:00","review":"Christi was fantastic and got me all setup.","source":"Google","submissionTime":"2024-09-29T00:00:00","userName":"Matt H."},{"reviewId":"7a5621cf-f8a2-435e-843d-35fadb70b8c8","range":0,"rating":5,"reply":"Hi, Tamara. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2023-11-16T11:45:00","review":"Signing up for storage unit was easy. Staff was professional and honest. Christi was great!","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Tamara"},{"reviewId":"b25a8581-e92b-4301-8325-4c2abde99962","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our friendly staff!","replyTime":"2024-09-28T12:25:00","review":"Friendly place and grateful staff. Smiles is all you need to see every day that that’s what I see when I go in and speak with someone of staff!","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Skylar G."},{"reviewId":"6ead0bc0-de28-4721-b26c-ef4fe771f931","range":0,"rating":5,"reply":"We're thrilled to hear that you received outstanding customer service at Extra Space Storage. Thank you for your feedback!","replyTime":"2024-09-28T15:00:00","review":"Outstanding customer service toy","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Bob C."},{"reviewId":"5bfdb905-9990-45ee-90d4-d3fd2b5d7dd4","range":0,"rating":5,"reply":"We are utterly delighted to hear about your wonderful experience with Kristi at our Eubank facility. Thank you for your kind words and recommendation.","replyTime":"2024-09-27T14:23:00","review":"Kristi was amazing at helping me with my needs. She was friendly and I recommend her to go see at the Eubank facility. Her friendly voice made me feel at ease through a difficult situation.  She’s a perfect hire. Well done","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Krista L."},{"reviewId":"c4fecf3a-5c39-4a00-b172-200fa3f38381","range":0,"rating":4,"reply":"We greatly appreciate your positive feedback, Jenni. Thank you for recognizing our helpful staff and convenient gate hours.","replyTime":"2024-09-26T07:32:00","review":"The people are amazing. They are very helpful and pleasant. The hours of the gate are very accommodating.","source":"Google","submissionTime":"2024-09-26T00:00:00","userName":"Jenni S."},{"reviewId":"63a1cb3b-f3b2-458b-a2e9-e3457be4cb5c","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Kristy provided you with excellent customer service. Thank you for sharing your experience, Tanya!","replyTime":"2024-09-26T16:29:00","review":"Thank U Kristy for the excellent cudtomer service. Impeccable","source":"Google","submissionTime":"2024-09-26T00:00:00","userName":"Tanya M."},{"reviewId":"f6aafe19-3444-489f-9dd7-eb0ab16d9597","range":0,"rating":5,"reply":"We are thrilled to hear that the new manager is very cheerful and helpful. Thank you for sharing your positive experience with us.","replyTime":"2024-09-25T08:38:00","review":"The new manager is very cheerful and helpful.","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Geneva L."},{"reviewId":"027be3a6-5847-4bf4-8f17-c8b6da507500","range":0,"rating":5,"reply":"We are privileged to have provided you with a positive experience, Gina. Thank you for your kind words about our manager's professionalism and care.","replyTime":"2024-09-25T12:43:00","review":"The manager is very helpful and makes you feel comfortable about your decision to utilize the facilities. I was very pleased with her professional attitude yet she made it feel like a real person cares and your not just a dollar sign. Thank you","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Gina S."},{"reviewId":"e15bf551-a0e9-4636-ab4f-06f0905e2eb6","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Kristy! Thank you for sharing your feedback.","replyTime":"2024-09-25T15:12:00","review":"Kristy has been so great to me. I was a tad behind and she helped me with whatever I needed to get back on track. I've worked in customer service and its sad to say now days it's really hard to find that good quality in people at businesses, but Kristy is AMAZING! Amazingly polite, Amazingly accommodating, Amazingly courteous, and Amazingly sweet.\nThank you Kristy!","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Melinda R."},{"reviewId":"f1539cad-553f-4d87-8fb1-deb190bdc978","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Leslie Mofran! We are glad to hear that Christi provided you with friendly and informative service.","replyTime":"2024-09-25T08:23:00","review":"Friendly and informative manager. Christi covered everything,she really knows her stuff.\nThe place was clean and well kept.","source":"Google","submissionTime":"2024-09-24T00:00:00","userName":"Leslie M."},{"reviewId":"ca96c1e1-9cdf-4f7a-b56a-64ae78a8ce58","range":0,"rating":4,"reply":"Thank you for your positive feedback on our storage option, friendly staff, and great prices. We're glad our reminders have been helpful. We appreciate your recommendation and look forward to continuing to serve you.","replyTime":"2024-09-19T16:06:00","review":"Excellent storage option.  Friendly staff and great prices.  The only downside is the enormous late fees.  The staff is great about reminders and I've had no issues there.  I would recommend it.","source":"Google","submissionTime":"2024-09-19T00:00:00","userName":"Contessa L."},{"reviewId":"884233e8-1b4e-4dd4-9c39-ec76408ca90d","range":0,"rating":5,"reply":"We're privileged to hear that you had a great experience with our customer service!","replyTime":"2024-09-16T15:58:00","review":"Great customer service!","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"James E."},{"reviewId":"2fb5d6ad-1517-45e4-ac48-f75463a37b89","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our service very professional and enjoyable to work with. Thank you for your kind words, Joel Andres.","replyTime":"2024-09-16T18:45:00","review":"The service Was very professional. Both ladies were enjoy to work with Very comfortable with the service. Thanks.","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Joel A."},{"reviewId":"e03031a8-69cd-44cd-b5cb-83610d40e6fe","range":0,"rating":5,"reply":"We are delighted to hear about your positive experiences at both of our Extra Space Storage locations. Thank you immensely for your kind words and for choosing us for your storage needs.","replyTime":"2024-09-13T09:01:00","review":"This is the 2nd Extra Space location I’ve rented a storage unit from. The 1st was on 8th st, the 2nd is on Juan Tabo and Central. Both employees were so nice. They both made me feel valued as a customer. I love their level of respect and friendliness. I don’t see any good reason to go anywhere else.","source":"Google","submissionTime":"2024-09-12T00:00:00","userName":"Sam S."},{"reviewId":"d99676f9-b943-4430-bdf6-b83985be416a","range":0,"rating":5,"reply":"Hi Dixieland, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Molly is always friendly and very helpful. We're so happy to hear we have your recommendation! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2024-03-01T08:32:00","review":"This facility is always very clean and well kept.\nCarla  is always friendly and very helpful. I would highly recommend renting at this location.","source":"Google","submissionTime":"2024-09-06T00:00:00","userName":"Dixieland"},{"reviewId":"63891274-91eb-4850-bb50-f6ebcfb3ea10","range":0,"rating":5,"reply":"Your positive feedback is appreciated. We're pleased to hear that you found our staff helpful and the storage facility secure. Thank you for sharing your experience with us!","replyTime":"2024-09-06T12:57:00","review":"Very helpful and secure. Wonderful staff.","source":"Google","submissionTime":"2024-09-06T00:00:00","userName":"Ursula M."},{"reviewId":"cbe49dd5-5961-4383-899f-8b5c33b8788f","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Carla! Thank you for taking the time to share your feedback.","replyTime":"2024-09-03T15:16:00","review":"Carla was wonderful... she'll make you laugh. No problems done quicker then your ice cream can melt... highly recommended!!!","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Todd I."},{"reviewId":"83197b1d-9859-468f-a4d8-ac927efa18b0","range":0,"rating":5,"reply":"We are glad to hear that Karla helped very much with your move out. Thank you for sharing your experience with us.","replyTime":"2024-08-31T15:22:00","review":"Karla helped very much with our move out.","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Carmelita A."},{"reviewId":"8dad825f-c6b2-40d6-9200-b9e8f14ed8a6","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We're thrilled to hear that Carla and Selena provided excellent customer service.","replyTime":"2024-08-26T14:02:00","review":"Carla and Selena were awesome! We had a great time and they are so helpful and kind and energetic. They do such a great job. Every business would love to have these two, so make sure you always treat them right and give them raises and vacation days! Excellent customer service!","source":"Google","submissionTime":"2024-08-26T00:00:00","userName":"Dustin R."},{"reviewId":"c989cb5f-bd1c-46f8-940b-42f65b91bc39","range":0,"rating":5,"reply":"We are glad to hear that we were there when you needed us, Jose. Thank you for your positive feedback!","replyTime":"2024-08-19T13:47:00","review":"There when I need them","source":"Google","submissionTime":"2024-08-19T00:00:00","userName":"Jose R."},{"reviewId":"a5582e5a-c5d5-4301-a377-f4479938a2fb","range":0,"rating":5,"reply":"We are elated to hear that Carla was very helpful. Thank you for your wonderful feedback.","replyTime":"2024-08-13T10:24:00","review":"Carla was an amazing sales person. She was very helpful. I am extremely grateful ??","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Juan T."},{"reviewId":"1d0ea565-eae1-4586-9dae-a8dcdb9ea158","range":0,"rating":3,"reply":"It's unfortunate to hear about your experience, Jim. Please feel free to reach out to Molly at (505) 293-1231 so we can address any concerns you may have. Thank you for bringing this to our attention.","replyTime":"2024-07-04T07:16:00","review":"I will contact Molly before I post my experience in order allow her to remedy the situation before I post less than excellent feedback.","source":"Google","submissionTime":"2024-07-04T00:00:00","userName":"jim h."},{"reviewId":"d5342e62-bd34-4ae9-b339-c2cccbde3368","range":0,"rating":5,"reply":"Hi Dorraye, thank you for your review. We're glad Jon keeps the grounds spotless and is on the grounds most of the time when you visit. Don’t hesitate to reach out if you need anything at 888-STORAGE.","replyTime":"2022-02-20T09:31:00","review":"Jon(John), the manager keeps the grounds spotless. He is on the grounds most of the time, when I visit.","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"Dee C."},{"reviewId":"95dacee9-eac1-4b7b-aa07-660d99649e16","range":0,"rating":5,"reply":"We are utterly delighted to hear that Molly provided excellent service and was very kind. Thank you for sharing your experience with us.","replyTime":"2024-06-14T16:30:00","review":"Molly provides excellent service and was very very kind","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Hope C."},{"reviewId":"a39d266b-6107-4f5e-b82f-8e68b43badd5","range":0,"rating":5,"reply":"We are glad to hear that Molly was able to assist you quickly and kindly with your storage needs. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-10T11:56:00","review":"Molly was the sweetest helping me out with my storage. She got us a storage quick and she was very kind.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"makenzie m."},{"reviewId":"047748f5-930b-4cad-bb40-f99bee7b0e73","range":0,"rating":1,"reply":"We sincerely apologize for the negative experience you had with our staff member. We take customer service very seriously and will be addressing this issue internally. We appreciate you bringing this to our attention and will work to ensure that all of our customers receive excellent service.","replyTime":"2024-06-05T07:51:00","review":"Prices are reasonable. The woman in the office has been very rude to me in the past, but seems to not do it when other staff is around. She has yelled at me to not enter the gate without the code while the gate opened for another customer. Even though I had the key to the storage and she's seen me there with my family in the office. Treat people with respect. It's not about just taking the money. It's about offering a service to someone who pays you.","source":"Google","submissionTime":"2024-06-04T00:00:00","userName":"Christina H."},{"reviewId":"b0765870-53fa-4aff-86a4-28951d7ba312","range":0,"rating":5,"reply":"We're glad to hear that you had a positive experience with us. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-01T11:47:00","review":"Very helpful, friendly, and professional. Got me signed up quickly and easy, with little hassle. Thank you!","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"bryan m."},{"reviewId":"47e02782-4c18-4328-9848-1fbdb1861df1","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Mike! We're overjoyed to hear that he was helpful and nice during your experience with us. If you ever need anything else, don't hesitate to reach out at (505) 293-1231.","replyTime":"2024-05-22T18:05:00","review":"Mike was very helpful with everything he was very nice","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Pimp J."},{"reviewId":"72e71853-4346-41f2-ad4b-12bb554de720","range":0,"rating":5,"reply":"We're excited to hear that Mike, Angel, and Molly provided outstanding service! Thank you for recommending us.","replyTime":"2024-05-16T16:42:00","review":"Mike, Angel, and Molly are beyond outstanding great service!!! Definitely recommend!","source":"Google","submissionTime":"2024-05-16T00:00:00","userName":"Leisha R."},{"reviewId":"22d94187-4fff-44c6-b035-9e20c965ed32","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are thrilled to hear that Angel, Mike, and Molly provided you with excellent customer service. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-16T17:01:00","review":"I would like to say that this team Angel,Mike, and Molly were the greatest. The process was really smooth easy and the customer service was great. Thx everyone!","source":"Google","submissionTime":"2024-05-16T00:00:00","userName":"irwin y."},{"reviewId":"33673125-476f-4878-adb9-b4b2d03eca4d","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Kiel! We are thrilled to hear that Molly provided top-notch service in helping you reassign your account. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-15T09:39:00","review":"Molly was great! She help me reassign my account no problem. Top notch in my opinion.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Kiel M."},{"reviewId":"03675657-3ee5-4a21-9cf7-849e76aa88f7","range":0,"rating":5,"reply":"Thank you for the positive feedback on Kiel Miller's excellent service. We are glad we could find the best storage unit for you.","replyTime":"2024-05-15T14:58:00","review":"Kiel Miller did an amazing job solving my issue and finding the best fitting storage unit for me.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"mahmoud m."},{"reviewId":"97820b6d-98c9-42fd-81f3-81a5124177ce","range":0,"rating":5,"reply":"Hi Princess, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-05-07T14:16:00","review":"Everything went so smooth and fast getting our storage space we are always on the go to and from work and whatnot so time is limited it was wham bam thank u ma'am smoothest experience I've had at any business","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"princess a."},{"reviewId":"3a8d79a1-4ebf-4055-b34c-e5ef83d6d99d","range":0,"rating":5,"reply":"Thank you for the review, Electa! We pride ourselves on having a friendly, accommodating staff and are so happy Kyle and Molly were able to assist you! Please stop by the office or call 888-storage if you need anything.\n","replyTime":"2024-05-05T15:47:00","review":"Such wonderful people needed help with lock and helped immediately thanks so much Kyle and molly","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"electa h."},{"reviewId":"ab0b1e70-9321-4558-8491-5187ba93bfd4","range":0,"rating":5,"reply":"Hi Josephine, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kiel! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-30T14:11:00","review":"Kiel was informative and friendly.  Storage space is good for the price.","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Josephine N."},{"reviewId":"b35f016a-cbbe-4902-a0b5-5e8ceaa97a65","range":0,"rating":5,"reply":"Hi Nathan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-22T10:02:00","review":"Molly was great 100 professional great customer service real people person need more people like her in the world ??...","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Nathan G."},{"reviewId":"90055d2c-477b-4fb2-b51f-31203e845fd7","range":0,"rating":5,"reply":"Hi G, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-04-22T10:07:00","review":"Awesome service very grateful drove all the way from Texas and got exactly what I needed.","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"G O."},{"reviewId":"cf3613b9-5286-4ba4-90b9-e0d9c44e229c","range":0,"rating":5,"reply":"Hi Shannon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-04-22T10:57:00","review":"Thanks to Molly for helping us with wit great customer service and advice! Thank you!","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Shannon Y."},{"reviewId":"75b39f0b-84b0-4856-94c3-aff345a41f43","range":0,"rating":5,"reply":"Hi Rachel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-22T11:34:00","review":"My experience at this location was fabulous...Molly was extremely nice and helped us a lot...went beyond then expected...","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Rachel C."},{"reviewId":"aaf28ad0-f133-459c-8445-05d1c73733dc","range":0,"rating":5,"reply":"Hi Malik, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-04-12T15:12:00","review":"Extra Space really do be taking care of my stuff and it's not to expensive!","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"malik s."},{"reviewId":"cdbfa7f5-7b86-41a7-8bb5-960600e9f4e4","range":0,"rating":5,"reply":"Hi Danielle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please email us at customerservice@extraspace.com if you need anything! \n","replyTime":"2024-04-05T15:18:00","review":"Staff is amazing super helpful every time I had an inquiry","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Danielle N."},{"reviewId":"67267061-f9a0-455f-8d91-d767359ee7ce","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Summer. We are glad we were able to meet all of your self-storage needs. We want you to know that we are here to assist you with any further storage needs at 888-storage! ","replyTime":"2024-04-03T17:40:00","review":"Office staff was so nice and polite very personal i highly recommend to anyone","source":"Google","submissionTime":"2024-04-03T00:00:00","userName":"summer v."},{"reviewId":"f8662c18-365d-44af-81bb-19cff881d0c4","range":0,"rating":5,"reply":"Hi Paul, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-03-29T09:57:00","review":"The manager was very friendly and helpful on the phone and easy to work with. She hooked me up with a good discount and got me into the right storage space for my needs. Great job!","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Paul P."},{"reviewId":"21b8f504-dd77-49b3-a5a0-7482a503c38e","range":0,"rating":5,"reply":"Thank you for the kind words, Art! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-28T13:56:00","review":"Awesome service","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Art M."},{"reviewId":"021ec7fb-f4ca-4a93-a636-f38339ed56e9","range":0,"rating":5,"reply":"Hi Johnny, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-14T09:43:00","review":"This location has great customer service, always quick to help you and get you what you need FAST! This location is also very clean and well kept! Thanks molly & Kyle !","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Johnny S."},{"reviewId":"d6cb65d4-94b4-4c5f-a5be-aecd60345274","range":0,"rating":5,"reply":"Hi Jaime, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-03-11T15:01:00","review":"Rental was quick, and easy. Gentleman at the counter was friendly and courteous, went for my entry code, headed out to my unit, and the key was waiting for me inside,","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Jaime M."},{"reviewId":"ffca6a6a-5183-4716-88bd-ebcdd0e9fbca","range":0,"rating":5,"reply":"Hi St., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Keil! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-04T13:58:00","review":"Kiel was super helpful. I was nervous because I lost my key. And his experience with my situation put me at ease. He saved the day!","source":"Google","submissionTime":"2024-03-02T00:00:00","userName":"St. N."},{"reviewId":"5efd084f-c4ab-4eff-bd96-ee53cabc8a1a","range":0,"rating":5,"reply":"Hi Frank, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-03-01T10:01:00","review":"It has been a great experience the staff will work with you.","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Frank N."},{"reviewId":"ada82e11-61af-4c99-822f-1fb9883d3392","range":0,"rating":5,"reply":"Hi Kathleen, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-03-01T15:26:00","review":"The local representative (sorry I forgot her name) was very kind and quick to respond and help with my bill.","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Kathleen I."},{"reviewId":"9d72d690-3ef2-4f67-839e-02c227f4d48a","range":0,"rating":5,"reply":"Thank you for the kind words, Nala. We're glad Molly went above and beyond to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2024-03-01T09:56:00","review":"Molly went above and beyond to help me find just what I needed.","source":"Google","submissionTime":"2024-02-29T00:00:00","userName":"nala"},{"reviewId":"5515cb18-4a10-4f91-8e44-267c3db1ea10","range":0,"rating":5,"reply":"Hi Sheryl, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-28T13:14:00","review":"Molly at Extra Space goes above and beyond to help out her customers! She is truly a gem and I hope to be able to work with her forever. Just love that lady!","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Sheryl W."},{"reviewId":"ff833417-46ca-4850-8bda-7ebb13f88f5e","range":0,"rating":5,"reply":"Thank you for the kind words, J.. We're glad Molly was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2024-02-28T13:12:00","review":"Molly is always super super wonderful and helpful!!!","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"J. M."},{"reviewId":"63cfd7fe-a8ed-4634-91db-96b8048c5067","range":0,"rating":5,"reply":"Thank you for the review, Fire! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2024-02-26T08:10:00","review":"Great staff at the front of house! Will be back","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Fire M."},{"reviewId":"81b51504-bfb1-4817-a542-8b4351b5bf61","range":0,"rating":5,"reply":"Hi Sonjia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-07T12:58:00","review":"The manager molly is always on top of everything when I come in and always willing to help.","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Sonjia"},{"reviewId":"91e7d775-5534-434f-88d3-29b2f433e55d","range":0,"rating":5,"reply":"Hi Chris, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-02-05T13:26:00","review":"Very nice easy to work with.","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Chris C."},{"reviewId":"7a041de0-91b5-40d0-8e72-c79f6e93e348","range":0,"rating":5,"reply":"Thank you for the kind words, Milking! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-05T09:20:00","review":"Employees always take care of us when we have questions!","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"milking c."},{"reviewId":"93cfc32e-35ea-46a6-b71e-af127cd6cffb","range":0,"rating":5,"reply":"Hi Tim, thank you for your review. We're glad our team was able to help! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-01T15:53:00","review":"Outstanding help, I had a bit of a challenge for rental space, they came through solved all my problems....GREAT PLACE....will be with them for a long time to come.","source":"Google","submissionTime":"2024-02-01T00:00:00","userName":"Tim G."},{"reviewId":"d379015d-ca25-4f04-add6-b646431db345","range":0,"rating":5,"reply":"Thank you for the kind words, Daneca. We're happy to hear that Kyle was very helpful! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2024-02-01T08:10:00","review":"Kyle was very helpful with all my inquiries. Staff keep the facility up to the point where I feel safe with storing my belongings for long term.","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Daneca V."},{"reviewId":"16b06780-5968-4bc4-afaa-6e4401762031","range":0,"rating":5,"reply":"Thank you for the review, Micah! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-01-30T12:30:00","review":"Excellent place. Very secure with an incredibly friendly staff.","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"Micah N."},{"reviewId":"602d8769-6e75-4b0a-a127-7230ea1c8c58","range":0,"rating":5,"reply":"Hi, Lee. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-10-27T16:34:00","review":"I would like to Thank Molly for Great customer services she is friendly kind and very sweet person you could ever meet. I recommend extra space storage on central ask for molly she's the only one I deal with.\nIf they gave awards for Great customer services I nominate \"Molly\".","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Lee K."},{"reviewId":"756dbdcd-4d6a-483b-813e-84b9250c9ed9","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jeremy! We're so happy to hear John was able to make your rental process a breeze! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2022-03-15T16:53:00","review":"Very easy & painless, getting situated was a breeze! Molly, the site manager, was awesome & gave me a sweet deal! Thx Molly!","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"jeremy m."},{"reviewId":"3caabf33-ac41-4445-9e32-3b561ac92420","range":0,"rating":5,"reply":"Hi Sonia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2024-01-17T11:32:00","review":"They showed me so much support an positive vibes with a good heart..thank u all","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Sonia V."},{"reviewId":"012375eb-24ea-4187-a464-fdccd1018742","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-04-15T10:17:00","review":"Got really good service here with no hassel just showed up and walked out with a storage and Key and lock.    Kiel helped out 1000%","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"david G."},{"reviewId":"410863c0-02c5-4bd1-96d3-b0faa2229596","range":0,"rating":5,"reply":"Thank you for the review, Chelsea! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-01-10T12:00:00","review":"I enjoy using extra space storage as my storage facility. I've always had pleasant experiences with the staff and they are willing to work with you.","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Chelsea E."},{"reviewId":"8b58a970-e109-40fe-b3ee-8650cdbdc2c5","range":0,"rating":1,"reply":"Jgillcnm, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.","replyTime":"2024-01-08T17:24:00","review":"I reserved a parking spot and drive up 10x20 unit online, and even paid online, and they called me the next day to verify my reservations only for me to come to get the unit and parking spot and them to say they had given the unit away to a guy who was there when I got there because \"he was there first\".  Totally ridiculous. Oh and after they informed they had given my reservation away they acted rude and acted like I should still take the parking spot. Who would ever pay money to someone who gave away their reservation after calling to confirm the reservation? If they don't comprehend the simple concept of protecting a customer's reservation then they don't understand how to protect a customer's belongings and really don't understand how to run a business.  Essentially they traded two rentals for one and now have a 1 star review.","source":"Google","submissionTime":"2024-01-08T00:00:00","userName":"Jgillcnm"},{"reviewId":"65859895-0aae-40f1-b24b-3aa962e6be04","range":0,"rating":3,"reply":"Thank you for the kind words, Vernon! We're committed to providing excellent customer service. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give you 30 days written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.\n\n","replyTime":"2023-12-28T11:53:00","review":"The customer service is a 10! They are very polite every time I call or stop in. I gave three stars because the price on my unit more than doubled from one month to the next. That's gouging to me.","source":"Google","submissionTime":"2023-12-28T00:00:00","userName":"Vernon H."},{"reviewId":"1a42f3ad-22fd-49b6-a6c5-2cdd303fddc8","range":0,"rating":5,"reply":"Hi James, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2023-12-28T18:55:00","review":"Customer service was amazing they made sure I got the best deal and had me in and out in minutes","source":"Google","submissionTime":"2023-12-28T00:00:00","userName":"James S."},{"reviewId":"06ac2223-a464-4887-b2bb-7b082aa9a1d5","range":0,"rating":5,"reply":"Hi Terrance, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-11-03T16:01:00","review":"Always have a good experience here, weather I'm renting or buying an auctioned unit, there has always been excellent service.","source":"Google","submissionTime":"2023-12-23T00:00:00","userName":"Terrance R."},{"reviewId":"e792118d-7927-404f-933f-e7145a0ab070","range":0,"rating":5,"reply":"Hi Razo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Molly! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-13T15:17:00","review":"Just wanted to come on here and say that Molly is amazing! She was super helpful and sooo patient with us! My wife and I were trying to find a unit to store some holiday decorations and she helped us pick the best unit size and it's right next to her office too! While I was nervous about renting in this area, we only need it for a little bit and I appreciate Molly being very straight forward with us! Also amazing that I can buy tape and boxes in the office, so handy! Thanks again!","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Razo G."},{"reviewId":"5041a15b-2bf8-4096-aa18-9a3d514ec8b0","range":0,"rating":4,"reply":"Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-12-08T12:47:00","review":"Very helpful n friendly service","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"Robert W."},{"reviewId":"ab79bdfc-d190-4225-8918-d348a1547495","range":0,"rating":2,"reply":"Hi Kevin, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (505) 293-1231?\r","replyTime":"2023-11-27T13:51:00","review":"I never post reviews but I am really frustrated. Our storage (and several others) were broken into literally the first week we were there. We asked about security footage but were told that it was inconclusive. This location is in a bad area with a lot of crime and apparently this is a normal occurrence and security unfortunately saw nothing. We lost some really sentimental things that we'll never see again and the claims process is very tedious. The staff at this location has been very helpful and I can tell that they genuinely feel bad about what happened. We know it's not the office staff's fault but corporate needs to address the security issues there, including the cameras. We will not be renewing next month.","source":"Google","submissionTime":"2023-11-27T00:00:00","userName":"kevin f."},{"reviewId":"760c38bf-b7bb-42e1-864e-2b701361ebd4","range":0,"rating":5,"reply":"We're thrilled to hear that Susie provided you with excellent service, even during the last hour before closing. Thank you for your kind words, Michelle! We're always here to help with any of your storage needs at 888-storage. ","replyTime":"2023-11-16T16:25:00","review":"Susie helped us out at the last hour before closing. Really sweet, kind and amazing attitude with helping us out. ??","source":"Google","submissionTime":"2023-11-16T00:00:00","userName":"Michelle A."},{"reviewId":"3b595a8e-868e-41a1-bccf-ea07459b89a9","range":0,"rating":5,"reply":"Hi Tandy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-11-04T17:08:00","review":"Very awesome employees and great service. Glad I changed storage places.","source":"Google","submissionTime":"2023-11-04T00:00:00","userName":"Tandy D."},{"reviewId":"eeedd4dc-c528-453e-badb-2a6f17c24bcd","range":0,"rating":5,"reply":"Thank you for the review, Georgia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-11-07T08:43:00","review":"Very helpful and professional! The employees here at the location on Central and Juan tabo are always so cheerful and so helpful and professional never have I ever had anyone be rude to me ?? excellent customer service!!!","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Georgia S."},{"reviewId":"01eb2959-1cc8-4632-86ee-5e847b6ea36c","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Dusty! We're so happy to hear Molly was able to make your rental process hassle-free! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2023-11-03T16:37:00","review":"5 stars aren't enough. Moving is stressful enough, dealing with finding storage at the price us also.\nI had the pleasure of dealing with Molly, the store manager, she made the process smooth and easy and I thank her for that.","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Dusty E."},{"reviewId":"c5d1ffb0-03e3-47ae-94a2-3bc4ef6d0683","range":0,"rating":5,"reply":"Thank you, Vero! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please call us at 888-storage whenever you need us.","replyTime":"2023-11-05T15:31:00","review":"I'm very pleased with my storage. Rented it online.\nThe people who work there are great. Storage is clean and spacious, well lit. I've got drive access unit; easy to load/unload my car.\nHighly recommend!","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Vero K."},{"reviewId":"9128b23a-3c73-4c71-99f5-bcd75e51cb21","range":0,"rating":5,"reply":"Hi Ottenei, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-10-29T08:46:00","review":"Awesome people work here love it.","source":"Google","submissionTime":"2023-10-29T00:00:00","userName":"Ottenei W."},{"reviewId":"a8a8e696-33f8-4c8b-bd30-7f0ef88d6f24","range":0,"rating":5,"reply":"Thank you for the review, J! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-28T09:39:00","review":"I felt welcome when I walked into the office. The staff was very friendly and funny. I laughed the whole time I was there. Awesome crew of worker's.  ????","source":"Google","submissionTime":"2023-10-27T00:00:00","userName":"J W."},{"reviewId":"07622916-45b5-484a-adf6-665b9a385a5a","range":0,"rating":5,"reply":"Hi M, thank you for your review! We know that our customers value clean facilities and helpful staff, so we do our best to ensure we can provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n\n","replyTime":"2023-10-21T09:45:00","review":"I always use extra space storage. They are friendly and clean. Very helpful.","source":"Google","submissionTime":"2023-10-21T00:00:00","userName":"M P."},{"reviewId":"b56ee652-680f-467e-ab2f-57dfc7b95402","range":0,"rating":5,"reply":"Hi Luis, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-10-20T12:48:00","review":"Best place to store all your belongings! ????????","source":"Google","submissionTime":"2023-10-20T00:00:00","userName":"Luis S."},{"reviewId":"6ecf6479-1fba-4986-a0cb-4d3db4641975","range":0,"rating":5,"reply":"Thank you, Krystal. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2023-10-18T18:05:00","review":"Very awesome people!! Very helpful!","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Krystal B."},{"reviewId":"e1054628-e854-459d-b2ec-f04e7048a1d6","range":0,"rating":5,"reply":"Hi Michelle, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-10-13T13:15:00","review":"Nicest people!!! Excellent ??","source":"Google","submissionTime":"2023-10-13T00:00:00","userName":"Michelle F."},{"reviewId":"37c2a0de-1299-41d9-9fe5-dd44c6d1e218","range":0,"rating":5,"reply":"Ariele, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Feel free to reach out any time at 888-storage.","replyTime":"2023-10-13T17:25:00","review":"All the employees here are very friendly and helpful. The property is always well maintained and safe. I give them many thumbs up!!!","source":"Google","submissionTime":"2023-10-13T00:00:00","userName":"Ariele P."},{"reviewId":"d8d24faf-5a20-424a-a4f4-a8833bf75468","range":0,"rating":5,"reply":"We are thrilled to hear that you had such a positive experience with us. Your feedback means a great deal to us, and we appreciate you taking the time to share it. We are happy to hear that you were satisfied with the service provided by Molly and Angel, and we are glad that you feel safe and secure at our facility. We are committed to providing our customers with the best possible service, and we appreciate your business. We're always here to help with any of your storage needs at 888-storage. ","replyTime":"2023-10-05T16:46:00","review":"Molly and Angel are very welcoming and attentive. The property is always clean and I feel safe there because they handle issues right away.","source":"Google","submissionTime":"2023-10-05T00:00:00","userName":"Justina J."},{"reviewId":"3669dc94-d4bf-4628-9b15-980175b21560","range":0,"rating":5,"reply":"Thank you, Santos. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-10-02T09:09:00","review":"Great place good prices and very nice people in the of ice????","source":"Google","submissionTime":"2023-10-01T00:00:00","userName":"Santos R."},{"reviewId":"f58f8ffb-2d6a-4a0c-bb13-a77b69969547","range":0,"rating":4,"reply":"Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2023-09-21T08:12:00","review":"Had a good experience when I went to get a storage unit. The Lady was Really nice and very helpful.","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"Chris Z."},{"reviewId":"676fe03a-b3fb-4e90-976a-12d91d43a4cf","range":0,"rating":5,"reply":"Thank you for your feedback, Clyde! We love to hear that our customers are happy with Extra Space Storage. It's great that Juan was helpful and knowledgeable to work with. Feel free to swing by your local office or by calling us at 888-storage for any further assistance!\n","replyTime":"2023-09-14T08:12:00","review":"The staff at your central and Juan Tabo facility was very knowledgeable and helpful . Thank you.","source":"Google","submissionTime":"2023-09-13T00:00:00","userName":"Clyde R."},{"reviewId":"ae5398a7-bca8-4c67-ad57-655391eb3670","range":0,"rating":5,"reply":"Thank you for the review, Dorothy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-06T12:55:00","review":"The workers was very helpful. That's y I come to this place and not others . Very good workers . Thank u for ur help","source":"Google","submissionTime":"2023-09-06T00:00:00","userName":"Dorothy E."},{"reviewId":"16bb705d-ec7c-423a-a065-7ea682995b9f","range":0,"rating":5,"reply":"Thanks, Toby! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Duncan was able to provide that for you!  If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-04T11:59:00","review":"Great experience, had great help from Duncan finding the right unit size. Very helpful and friendly x","source":"Google","submissionTime":"2023-09-04T00:00:00","userName":"Toby G."},{"reviewId":"2663c529-0413-49ee-bc0a-4828dfc30e4a","range":0,"rating":5,"reply":"Thanks, Lupita! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. ","replyTime":"2023-09-01T18:16:00","review":"Dunkin was very nice and really awesome he took his time to explain things to me answered any questions I asked he took the time to show me the storage's and told me all the prices","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"LUPITA M."},{"reviewId":"181f99f9-74c0-4397-ae93-b4293de5de08","range":0,"rating":5,"reply":"Hi Christopher, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Duncan! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-09-01T11:46:00","review":"My wife and I rented a storage here. Duncan was very nice and super friendly. All around great experience.","source":"Google","submissionTime":"2023-09-01T00:00:00","userName":"Christopher H."},{"reviewId":"62236f45-da97-41bc-ba0d-c3aea9ee1b10","range":0,"rating":5,"reply":"Thank you for the kind words, Lori. We're glad Duncan was able to help answer your questions! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-08-28T10:31:00","review":"Duncan was Amazing to work with.\nVery Friendly answered all my questions.\nThank you!!","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Lori W."},{"reviewId":"13eea83d-98ec-4591-8525-39d7891bd56c","range":0,"rating":5,"reply":"Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-08-21T11:57:00","review":"Super friendly and went out of her way to help.\nThe rental process was easy, quick and thorough. No surprises, questions answered fully.\nA refreshing experience.","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"ROBERT M."},{"reviewId":"8e71d154-51a6-4a88-b0a9-60e4e0cfd22d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Becky! We're happy we were able to provide a smooth rental experience. We're glad the representative had a great sense of humor. Please stop by the office if you need anything! ","replyTime":"2023-08-14T16:16:00","review":"Reserving the storage unit was easy. Everything was explained to me thoroughly. The representative had a great sense of humor.","source":"Google","submissionTime":"2023-08-12T00:00:00","userName":"Becky S."},{"reviewId":"7b84258c-2f77-496c-a4ed-9610686871e3","range":0,"rating":5,"reply":"Hi Reese, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, courteous staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-08-12T12:56:00","review":"Manager was very nice and courteous. Very timely and he knew what he was talking about and what would be a great fit for me.","source":"Google","submissionTime":"2023-08-12T00:00:00","userName":"Reese S."},{"reviewId":"80b48f46-a56b-409f-9a9f-6bd5053f373b","range":0,"rating":5,"reply":"Hello Veronica, thank you for your positive rating! It's great to know our team has been friendly and willing to help. Please stop by our office or call us at (505) 293-1231 if you have any questions.","replyTime":"2022-12-31T03:09:00","review":"Currently renting multiple units here. Staff is very friendly and always willing to help.","source":"Google","submissionTime":"2023-08-07T00:00:00","userName":"Veronica L."},{"reviewId":"e78e9ecc-55e5-4b7f-94b6-5d1f70cc827f","range":0,"rating":5,"reply":"Thank you for the kind words, Max. We're glad our team was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-08-05T10:29:00","review":"Very helpful and great costumer service quick and easy.","source":"Google","submissionTime":"2023-08-05T00:00:00","userName":"Max M."},{"reviewId":"4b0d0ac6-cd07-4b75-b9dd-af42f9929bf0","range":0,"rating":2,"reply":"Thank you for sharing your feedback with our team, Mazie. We're sorry you had a negative experience. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.","replyTime":"2019-09-10T09:31:00","review":"OK I'm done with place I've been their 10 yrs and I promise I've changed different ones as needed but this last unit I've been in was list as a 10x10 when I measured it was a 8×8  so I mentioned and he has some small print saying not exact sizing I can see being like91/2 ×91/3 but dang I accepted then every 6 months they raise rent no notice I started at 68.00pm to now 192.00 and they don't even live on property any more haven't in yrs and say plumbing is messed up but bath room accessed work fine but bricked it up so customers can't use any more I've been broke into and last time I was their I had to call and tell them to pick up some needles  right in walk way busy my unit and they jave nerve in middle of this heat to raise my rent so on that note I'll throw all my junk away before I pay 200 amonth for that no way and I've been a decade old customer so they can go rob someone else's I'm done .I have till 20th if I gotta move a piece at a time promise I ain't doing it","source":"Google","submissionTime":"2023-07-29T00:00:00","userName":"Mazie T."},{"reviewId":"b90dc599-26e1-4e55-b5fa-07ada79e1bac","range":0,"rating":5,"reply":"Thank you for the kind words, Joy. We're glad our team has been professional and helpful! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-07-26T09:18:00","review":"Very professional service, helpful information,","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Joy J."},{"reviewId":"8add8037-afbc-4a35-b2cb-675b84040d50","range":0,"rating":4,"reply":"Hello Jd, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (505) 293-1231 if you need anything. ","replyTime":"2023-07-24T10:51:00","review":"I needed a small unit it works perfectly","source":"Google","submissionTime":"2023-07-24T00:00:00","userName":"Jd M."},{"reviewId":"7e7683db-c2ba-4ffc-a430-5f5891899d76","range":0,"rating":5,"reply":"We think Duncan is great too! Thanks for the positive review, Laura. We're glad he helped you tremendously at a very hard time in your life and took to walk you through each unit. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-07-24T14:26:00","review":"Duncan was absolutely amazing he helped me tremendously at a very hard time in my life.  I appreciate the patience and time he took to walk me through each units.","source":"Google","submissionTime":"2023-07-24T00:00:00","userName":"Laura S."},{"reviewId":"3a4c2119-ebf7-4196-9884-79560d6ee951","range":0,"rating":5,"reply":"Thank you for the kind words, Freddy! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-18T16:11:00","review":"Perfect great customer service!!!!! Great prices!","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Freddy M."},{"reviewId":"41eb6822-5af0-4962-b156-a2fd3f8fd5a5","range":0,"rating":5,"reply":"Hi Roberta, thank you for recommending us. We're glad our employee was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-06-30T08:46:00","review":"The person that helped to get a storage.\nAt Extra Space Storage.\nWas very helpful.  And address, and i'd recommend this place to anyone who asked, thank you so much.","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Roberta M."},{"reviewId":"5145a947-8bdb-4ec7-90b2-a299323f1958","range":0,"rating":5,"reply":"Thank you for the kind words, Melvin! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-30T16:06:00","review":"Great customer service, was greeted with a great smile. Super nice.","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Melvin"},{"reviewId":"8c53c8cf-92a1-428e-8a75-1a1f027dc33c","range":0,"rating":5,"reply":"Thank you for the kind words, Bethany! We're committed to providing excellent customer service. We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! Please stop by the office or call us at 888-STORAGE if we can help you with anything! \n","replyTime":"2023-06-30T16:07:00","review":"Best customer service and very welcoming. Accommodations were met and very helpful.","source":"Google","submissionTime":"2023-06-30T00:00:00","userName":"Bethany K."},{"reviewId":"52e20e2f-deac-4b51-9bf6-565dc8fc2c1c","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Ulises. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ","replyTime":"2023-06-28T15:25:00","review":"Great location and place!","source":"Google","submissionTime":"2023-06-28T00:00:00","userName":"Ulises A."},{"reviewId":"4e24525d-8098-4ecb-bd1a-3dd94d3db82b","range":0,"rating":5,"reply":"Hi Addisyn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-06-23T10:47:00","review":"Very good and nice. :)","source":"Google","submissionTime":"2023-06-23T00:00:00","userName":"Addisyn D."},{"reviewId":"a18794d3-ae90-496c-92b3-c575e8363621","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Nakeda! We're so happy to hear Duncan was able to make your rental process easy! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2023-06-23T10:46:00","review":"Duncan made a transitional experience run easily. He was very kind and outgoing.","source":"Google","submissionTime":"2023-06-23T00:00:00","userName":"Nakeda K."},{"reviewId":"7ac0d68f-c16e-4157-96aa-99b073fae1fe","range":0,"rating":5,"reply":"Hi 420al421, thank you for your review. We're glad our team is extremely friendly and helpful. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-22T12:34:00","review":"Came in for a payment, didn't know I was late but they were glad to work with me, I appreciate their business. Staff is extremely friendly and helpful","source":"Google","submissionTime":"2023-06-22T00:00:00","userName":"420al421"},{"reviewId":"23ecde13-9883-4778-b164-bdfb8d3bcd51","range":0,"rating":5,"reply":"Hi Dainera, thank you for your review. We're glad Larry was very nice, professional, and extremely courteous to your family's needs. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-16T10:39:00","review":"Larry? I think was his name was very nice, professional, and extremely courteous to my family's needs. He absolutely listened to every concern we had and was very upfront and straightforward with everything. Very happy to have decided to come here and rent","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Dainera M."},{"reviewId":"0affcbda-69d5-409b-b212-a5cf3503be01","range":0,"rating":5,"reply":"Thank you for the excellent rating, Nayana! We are so glad we could provide you with a 5-star experience.","replyTime":"2023-06-09T07:31:00","review":"The customer service by Dustin was amazing. He made this choice for me a simple one. The facility is also extremely well maintained and it feels very safe.  Thanks Extra Space for your commitment to high quality customer service.","source":"Google","submissionTime":"2023-06-09T00:00:00","userName":"Nayana C."},{"reviewId":"67e57bfd-738a-4a33-82d3-2de8861756ed","range":0,"rating":5,"reply":"Thank you for the review, Jonathan! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-06-02T10:18:00","review":"Great people, super friendly. The rates are exceptional and they were willing to work worth my soonest convenience.","source":"Google","submissionTime":"2023-06-02T00:00:00","userName":"Jonathan R."},{"reviewId":"c23f50dc-0800-4a50-937e-5c6eddcffb7f","range":0,"rating":5,"reply":"Hi Eugene!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 293-1231 or stop by the facility! ","replyTime":"2023-05-03T10:18:00","review":"Awesome place.... setup was fast and easy","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"Eugene Y."},{"reviewId":"85bf0923-9ae2-4e38-aec0-f439a1c82649","range":0,"rating":5,"reply":"Hi Abq, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-04-29T11:57:00","review":"Great place!","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"ABQ L."},{"reviewId":"1a348bbe-13e6-426a-aad0-7de1ff2e53cb","range":0,"rating":5,"reply":"Hi Leonard, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad the agent was really friendly and very helpful. Feel free to stop by the office if you need anything! ","replyTime":"2023-04-27T10:06:00","review":"My experience was great whenever I need a rent a storage I will always rent an extra space storage the agent was real friendly and very helpful I recommend the storage place to anybody they are very helpful and I will never rent from\nanybody else the gentleman was very polite and very helpful","source":"Google","submissionTime":"2023-04-27T00:00:00","userName":"Leonard D."},{"reviewId":"f5ddb263-a76f-4ef9-9c1b-018163ac2503","range":0,"rating":5,"reply":"Hi Tracy, thank you for your review. We're glad John was extremely friendly, and helpful, and made the rental process very easy. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-25T09:11:00","review":"John was extremely friendly and helpful. He made the rental process very easy.","source":"Google","submissionTime":"2023-04-25T00:00:00","userName":"Tracy K."},{"reviewId":"8c78517e-ffc1-4747-9b73-48b566d3b170","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-04-15T10:11:00","review":"Got really good service here with no hassel just showed up and walked out with a storage and Key and lock tok it. John helped out 1000%","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"david G."},{"reviewId":"63608850-f851-41e0-ba2f-615ae443aa38","range":0,"rating":5,"reply":"Hi Danya, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! We're so happy to hear that your experience with the cleanliness of the facility has been positive. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-04-01T08:32:00","review":"Thank you John is amazing! I appreciate the great customer service and clean unit!!","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Danya G."},{"reviewId":"ba9933a0-153b-407e-b4df-897c6ec8ee52","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Desertsharkstoy! We're so happy to hear John was able to make your rental process hassle-free! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2023-03-31T16:14:00","review":"Great staff always clean and secure.  John is super friendly and upbeat ! John also made processes of getting storage unit a breeze and hassle free! Definitely will rent a unit at this location again!","source":"Google","submissionTime":"2023-03-31T00:00:00","userName":"desertsharkstoy"},{"reviewId":"bf79fce5-9c37-469a-9307-7f4360916ec3","range":0,"rating":5,"reply":"Hi Justin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!\n","replyTime":"2023-03-24T13:46:00","review":"Very resourceful","source":"Google","submissionTime":"2023-03-24T00:00:00","userName":"Justin K."},{"reviewId":"f5730304-302d-483a-9673-f8f7131d38da","range":0,"rating":5,"reply":"Hi Liv, thank you for recommending us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to stop by the office if you need anything! \n","replyTime":"2023-03-20T14:41:00","review":"Friendly, knowledgeable service and an all around pleasant experience. Personally ensured gate codes worked properly and showed me to my unit as well as ensured I knew how everything worked before I left. Will recommend!","source":"Google","submissionTime":"2023-03-20T00:00:00","userName":"Liv B."},{"reviewId":"07f43fd5-9216-410e-b327-2ab360af4c38","range":0,"rating":5,"reply":"Hi Joseph, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-03-13T15:49:00","review":"John over at extra space storage Central and Juan Tabo has been absolutely fabulous to work with who is very accommodating and has made sure I have had everything I needed to conduct my business properly as well as being super friendly and a pleasure to do business with. The facility is kept in tiptop shape. And as always very clean, and presentable, could not be happier. With my storage experience.","source":"Google","submissionTime":"2023-03-13T00:00:00","userName":"Joseph M."},{"reviewId":"cea915ae-1626-4f9d-9725-3df801748dc2","range":0,"rating":5,"reply":"Thanks for the awesome review, Christian! We work hard to meet the expectations of our customers, and we're happy to hear John hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.","replyTime":"2023-03-11T16:11:00","review":"John was excellent I called the store and he said to swing on by and look at the storage that are available he took time to measure the thing I’m putting in storage and find the perfect storage I was  wanting …10 out of 10 I would recommend anyone to John that’s needs a storage .","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Christian T."},{"reviewId":"c3f477da-fa1e-45d5-8c78-4510f8f61dea","range":0,"rating":5,"reply":"Thank you for the excellent rating, Edward. We are glad John was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-03-10T15:32:00","review":"I have been storing my vehicles at Extra Space Storage on Central for four years. The current manager, John Sherwood has done an awesome job, informing me of any issues, as an example the wind blew a cover off my truck, and he was in touch same day to let me know. Prices are very reasonable and staff very caring.","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Edward T."},{"reviewId":"8b1f37da-c6af-49b2-a393-86f9ae5b1685","range":0,"rating":5,"reply":"Thank you for the kind words, Mandy! We're committed to providing excellent customer service. We think our manager is great too! We're glad he's a really cool guy, honest end straightforward. We are so glad you are satisfied with your rental rate! Providing renters with clean and secure facilities is our top priority. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-03-08T15:03:00","review":"Outstanding customer service. The manager at the location on central is  awesome! He's a really cool guy, honest end straight forward. I definitely recommend taking your storage needs here. They are reasonably priced, clean and safe.","source":"Google","submissionTime":"2023-03-08T00:00:00","userName":"Mandy M."},{"reviewId":"66e0437d-5564-4e62-aa92-09812385ce7f","range":0,"rating":4,"reply":"Hi Monique, thank you for your review. We're glad John is very nice and helpful! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-03-05T11:44:00","review":"John is very nice and helpful!","source":"Google","submissionTime":"2023-03-05T00:00:00","userName":"monique t."},{"reviewId":"b7d2b20b-1f9d-4faa-9af4-c04d3f43f419","range":0,"rating":5,"reply":"Hi Ann, thank you for your review. We're glad John and our team were able to help! Feel free to stop by the office if you need anything! \n","replyTime":"2023-02-22T15:44:00","review":"Manager John and his staff are most helpful great facility","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Ann R."},{"reviewId":"7235f57e-a62f-48b1-8014-5742287afdca","range":0,"rating":5,"reply":"Thank you for your kind words, Carolina. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to stop by the office if you need anything! ","replyTime":"2023-02-21T14:05:00","review":"Very nice secured storage units","source":"Google","submissionTime":"2023-02-21T00:00:00","userName":"Carolina G."},{"reviewId":"ee8c3d8f-2fb5-4839-ab68-aab1476d1465","range":0,"rating":5,"reply":"Thank you for the excellent rating, Carolina. We are glad John was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-02-17T15:57:00","review":"I had great customer service john Sherwood gave great service and I will return  because  of him","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Carolina G."},{"reviewId":"31058532-7785-4ade-a2ba-61500b1c257e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jessica! We're so happy to hear John was able to make your rental process hassle-free! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2023-02-11T14:52:00","review":"John is the absolute best! He is friendly, kind, and extremely helpful. We were moving from out of state, and he helped us find everything we needed quickly and without hassle. I highly recommend this extra space location to everyone.","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Jessica A."},{"reviewId":"b8ecd13e-1820-429d-9a9d-6f209042ceba","range":0,"rating":5,"reply":"Thank you for the kind words, Belle. We're glad John has been great to work with! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2023-02-11T16:35:00","review":"John sure is a handy-man when he's out and about on the property! Awesome job, dude!","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Belle W."},{"reviewId":"4a3abc56-4f29-4478-b33c-525a8f5b73e8","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Paige! We're so happy to hear John was able to make your rental process hassle free! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2023-02-06T08:05:00","review":"The manager John was amazing. He was professional, and on point with everything, I asked and wanted. Thanks John, I'm glad to rent from you and extra space storage.","source":"Google","submissionTime":"2023-02-05T00:00:00","userName":"Paige C."},{"reviewId":"0700de45-6e00-4a11-9552-7b2b4a1a60d6","range":0,"rating":5,"reply":"Thank you for the kind words, Bernadette! We think John is great too! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-01-12T17:42:00","review":"John was awesome once again - our 2nd storage unit at this location. Always an easy transaction and gave us a great deal.  John always took the time to keep an eye on our trailer stored there as well.","source":"Google","submissionTime":"2023-02-01T00:00:00","userName":"Bernadette E."},{"reviewId":"68fea75c-4e8b-404e-a668-a9ee1ee92aa4","range":0,"rating":5,"reply":"Hi Jonathan, thank you for your review. We're glad John went above and beyond help you. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! ","replyTime":"2023-01-31T11:16:00","review":"Person in charge of store his name is John and also Larry but in particular John went above and beyond help me and understanding everything make sure everything was accurate explain to me everything that needed to be done was very professional courteous store was clean always has a good attitude and makes me smile every time I call because he always has a cheerful ring about a wonderful day in Albuquerque and stuff like that all around proud to be there with our stuff sad to leave but with people like that look forward to doing business maybe some other time down the road thank you John thank you Larry thank you for Extra Space Storage","source":"Google","submissionTime":"2023-01-31T00:00:00","userName":"Jonathan R."},{"reviewId":"197c2403-4cba-4d75-bd81-dd9ac93ee0ed","range":0,"rating":5,"reply":"Hi Lao, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2023-01-31T11:00:00","review":"Extremely Clean and nice wide aisles. John does a superior job of keeping things running smoothly and Very clean. I'd recommend everyone I know to rent with this company, if all are this Nice!!!","source":"Google","submissionTime":"2023-01-31T00:00:00","userName":"Lao W."},{"reviewId":"beb1397b-f3f7-4cfa-a023-3c22dd3d67d6","range":0,"rating":5,"reply":"Hi Jonathan! Thank you so much for the positive review. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (505) 293-1231 or stop by the facility! ","replyTime":"2023-01-27T10:01:00","review":"Great customer service nice facility would def recommend","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Jonathan"},{"reviewId":"a061d4f2-5366-491f-b7c8-9a833b5f128b","range":0,"rating":5,"reply":"Hi Leslie, thank you for your review. We're glad John has been a huge help. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-01-25T13:24:00","review":"The manager John has been a huge help since we started using this storage space! Thank you so much for always assisting me!","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Leslie"},{"reviewId":"228a68c7-a382-4006-8f0b-55427fd9afae","range":0,"rating":5,"reply":"Hi Jose, thank you for your review. We're glad our manager is really nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2023-01-17T15:21:00","review":"I've rented from this facility before and will continue to do so. Manager is really nice and helpful and the place is clean.","source":"Google","submissionTime":"2023-01-17T00:00:00","userName":"jose h."},{"reviewId":"a8bb2984-717c-475c-a930-b99de8185139","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Martha! We're so happy to hear Larry was able to make your rental process hassle free! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2022-12-15T11:18:00","review":"Was great service Larry was expert at this location on central n western skies","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Martha S."},{"reviewId":"dbc3811b-8478-41a4-9ae6-bb2b250feeb1","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Vivian. We're committed to being your go-to stop for all your local storage needs! We're glad our employee was very kind and helpful. Stop by our office if you need anything in the future! ","replyTime":"2022-12-09T16:55:00","review":"This place is amazing great service very kind and helpful workers","source":"Google","submissionTime":"2022-12-09T00:00:00","userName":"Vivian G."},{"reviewId":"d5fa6589-3f88-4a0e-b550-c6da4e0fbfe0","range":0,"rating":5,"reply":"Thank you, T. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-12-06T08:46:00","review":"I should get discount by now been here long enough","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"T. E."},{"reviewId":"848fc5ae-c7ce-4b31-bdba-995cbff51a77","range":0,"rating":5,"reply":"Hi Natividad, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John and Larry! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-30T09:27:00","review":"John and Larry are the reason we went with this storage unit. Very personable.  Now I’ll have to see how long this promotional rate lasts.","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"Natividad A."},{"reviewId":"6da0b0ee-3b2b-40e3-96a2-92fff12c629b","range":0,"rating":5,"reply":"Thank you for your review, T! Providing renters with clean facilities and helpful staff is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-11-10T15:39:00","review":"Great service, clean units and very helpful","source":"Google","submissionTime":"2022-11-10T00:00:00","userName":"T C."},{"reviewId":"cf5da1b4-32e4-4b92-9bb3-c365b0b2cde3","range":0,"rating":5,"reply":"We think John Sherwood is great too! Thanks for the positive review, Timothy. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-11-06T12:20:00","review":"John Sherwood was amazing and very helpful, top notch service! Facilities are very clean and maintained. Keep up the excellent customer service John.","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"Timothy J."},{"reviewId":"d5914061-c05b-47f5-8732-7d5d5877fb1f","range":0,"rating":5,"reply":"Hi, Angelica ! Thanks for the positive review, it means a lot to our team. Please call (505) 293-1231 if you have any questions about your rental. ","replyTime":"2022-10-05T12:01:00","review":"Super nice staff thank you guys so much ??????","source":"Google","submissionTime":"2022-10-05T00:00:00","userName":"Angelica P."},{"reviewId":"2ac4174c-1b17-460b-80ec-5f0d328705a5","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Thanks for recommending us, Santino. Don't hesitate to contact us at 888-storage if you need anything!? ","replyTime":"2022-10-03T13:54:00","review":"Friendly service plus affordable rates! I highly recommend Extra Space Storage you won't be disappointed.","source":"Google","submissionTime":"2022-10-03T00:00:00","userName":"Santino"},{"reviewId":"c5367484-bf21-47de-ab2e-855d6ef69822","range":0,"rating":5,"reply":"Hello, Kathy. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (505) 293-1231. ","replyTime":"2022-09-28T09:51:00","review":"Super easy to get a storage unit. Staff is very friendly and helpful. Thank you for making the experience very positive.","source":"Google","submissionTime":"2022-09-28T00:00:00","userName":"Kathy N."},{"reviewId":"806e1adc-bab0-4b9f-bfca-524f47ef4f27","range":0,"rating":5,"reply":"Thank you for the kind review, Inspirational. It's wonderful to know John was professional, efficient, personable, and kind to work with! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2022-09-21T11:21:00","review":"John is exemplary.  He is profession, efficient,  personable and kind. He made my experience worthwhile.  I highly recommend this location. The unit was clean. Highly satisfied! Thank you John.","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Inspirational _."},{"reviewId":"a978f976-3c1f-4fe8-806e-4c7df9dc427d","range":0,"rating":5,"reply":"Thank you, Gale. We're thrilled you had a positive experience with John at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-09-13T08:58:00","review":"John and Extra Space are the greatest.  Service is excellent and the facility\nis perfect for our RV.","source":"Google","submissionTime":"2022-09-12T00:00:00","userName":"Gale T."},{"reviewId":"0c8d2ffb-b029-4d91-b8f6-b06f6138443a","range":0,"rating":5,"reply":"Thank you for the excellent rating, :Robert-Russell! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.","replyTime":"2022-08-20T16:04:00","review":"Fast, easy, and courteous staff to help pave the way","source":"Google","submissionTime":"2022-08-20T00:00:00","userName":": R."},{"reviewId":"9b48288d-4b99-4b87-8f6e-a2ce3b9f7cd5","range":0,"rating":5,"reply":"Hi Greg, thank you for recommending us. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We think John is great too! Please stop by the office or give us a call at 888-STORAGE.  \n","replyTime":"2022-08-16T11:10:00","review":"Very professional John the manager was a great guy to work with nothing but great things to say about him would recommend this place to anyone who needs a storage","source":"Google","submissionTime":"2022-08-16T00:00:00","userName":"Greg G."},{"reviewId":"17e6e0c7-5c46-4b1f-bc5c-1dfefcb6d88c","range":0,"rating":5,"reply":"Hi Ivan, thank you for your review. We're glad John is very helpful and great to work with. As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-08-04T09:26:00","review":"I deal with extra space because of my business. And this is one of the best in the 505... Keep up the good work. John is very help and great to work with.","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Ivan C."},{"reviewId":"c8ad1dd3-4554-40ae-ac71-72982bf57e0b","range":0,"rating":5,"reply":"Hi Dy, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad John was friendly, professional, and knowledgeable. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-07-25T10:50:00","review":"I’ve never rented a storage unit before and I was impressed. The area was so clean and inviting.\nJohn was friendly, professional, knowledgeable, and I left knowing that I chose the right location.\n11/10 would recommend.\nAppreciate your help John!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"D C."},{"reviewId":"8d756217-b3e8-43b9-9cce-22322c336175","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Shianne. We're so happy to hear that your experience with the cleanliness of the storage has been positive! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-07-11T13:48:00","review":"They are great! When I got my storage it was super clean, their prices are reasonable & the customer service is wonderful. It’s very secure so all of my belongings were safe. Had great times I could access my things even on holidays they were just an all around great company definitely will be renting here again 5/5 stars!!","source":"Google","submissionTime":"2022-07-11T00:00:00","userName":"Shianne T."},{"reviewId":"e3ef9452-eeb8-432f-b35e-685d9bba21f6","range":0,"rating":5,"reply":"Hi Donna, thank you for your review. We're glad John was extremely knowledgeable and helpful. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-06-10T09:53:00","review":"From start to signed contract John was extremely knowledgeable and helpful. Great job, thank you.","source":"Google","submissionTime":"2022-06-10T00:00:00","userName":"Donna C."},{"reviewId":"cac4089b-9510-4b7d-a056-c20615c19e80","range":0,"rating":5,"reply":"Hello, Erin. Thank you for the review. We're so glad we could meet your storage needs. Stop by our office if you need anything in the future!","replyTime":"2022-05-28T11:58:00","review":"Staff warm and professional staff very helpful atmosphere great atmosphere","source":"Google","submissionTime":"2022-05-28T00:00:00","userName":"erin g."},{"reviewId":"eba49404-6e62-42c5-b075-f9124dbb63b5","range":0,"rating":5,"reply":"Thank you for the excellent rating, D K! We're happy we were able to provide a smooth rental experience. We're glad our team is efficient and friendly. If you ever need anything, feel free to stop by.  ","replyTime":"2022-05-19T10:07:00","review":"Move in was quick and east to the 2nd floor using the elevator and trolly, 3x and done in a hall hr...can't beat that.  Facility is well run, staff is efficient and friendly.","source":"Google","submissionTime":"2022-05-19T00:00:00","userName":"D K."},{"reviewId":"af54d2ad-a0fe-4b57-bfce-f25ca4eb6569","range":0,"rating":5,"reply":"Hi S. Rae, thank you for your review. We're glad John was very friendly and applied all discounts. We are thrilled to hear your experience was good. If you ever need anything, feel free to stop by.  \n\n","replyTime":"2022-04-23T11:23:00","review":"John was very friendly and applied all discounts which I deeply appreciate. I rented a unit here before and had the same good experience.","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"S. R."},{"reviewId":"b5055bed-e439-49e7-8360-467b787822c9","range":0,"rating":5,"reply":"Thank you for the kind words, Joclyn. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2022-04-19T11:40:00","review":"The staff is amazing here ??\nSpecial thanks to John for helping me rent a space.\nThey explain everything you need to know, quick and easy process.\nPrices are reasonable, I'll be renting here again!","source":"Google","submissionTime":"2022-04-19T00:00:00","userName":"Joclyn R."},{"reviewId":"5d239b38-6244-4094-af6a-87662a2b3a1e","range":0,"rating":5,"reply":"We think Mr. Sherwood is great too! Thanks for the positive review, Ramone. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-03-31T13:14:00","review":"Mr Sherwood was great...made it an easy move in.","source":"Google","submissionTime":"2022-03-31T00:00:00","userName":"Ramone W."},{"reviewId":"b364c139-69d9-4a6e-9aa3-aa273aa70c9a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jeremy! We're so happy to hear John was able to make your rental process a breeze! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2022-03-15T16:41:00","review":"Very easy & painless, getting situated was a breeze! Thank you John, I appreciate you man!","source":"Google","submissionTime":"2022-03-15T00:00:00","userName":"jeremy m."},{"reviewId":"582c0d68-22aa-4561-bbcb-c7639ca24a9d","range":0,"rating":5,"reply":"Hi Dorraye, thank you for your review. We're glad Jon keeps the grounds spotless and is on the grounds most of the time when you visit. Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-02-20T09:26:00","review":"Jon(John), the manager keeps the grounds spotless. He is on the grounds most of the, when I visit.","source":"Google","submissionTime":"2022-02-20T00:00:00","userName":"Dee C."},{"reviewId":"830fa2e3-635d-466f-8851-1c3a1d1fd851","range":0,"rating":4,"reply":"Thank you for your feedback, Robert! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you ever need anything, please stop by!","replyTime":"2022-02-21T09:35:00","review":"Nice storage place,  very clean, good security. Affordable too, been here awhile..","source":"Google","submissionTime":"2022-02-20T00:00:00","userName":"Robert E."},{"reviewId":"abdd8afb-0930-47aa-9c60-eaddadcb8eb1","range":0,"rating":5,"reply":"Hi Cullen, thank you for your review. We're glad John was incredibly helpful and went out of his way to accommodate you when you got your unit. Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-02-10T12:54:00","review":"John was incredibly helpful and went out of his way to accommodate me when I got my unit. Any times I had an issue with a card expiring or something they’d call and let me know. Very helpful and there for you.","source":"Google","submissionTime":"2022-02-10T00:00:00","userName":"Cullen G."},{"reviewId":"5d597c84-4764-4cbc-9e1d-7bac6df8d562","range":0,"rating":5,"reply":"Hi Everything automotive N some welding too, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2022-02-10T15:16:00","review":"John is very nice and friendly he is helpful with the whole process of getting a storage space to my liking do to my stuff being sentimental value being left to me after my grandfather passed away he is always checking on my unit like one day I forgot to lock it up correctly and he called me within 30 minutes of me leaving to let me know that I didn’t lock it up correctly very clean and organized place thanks again John","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Everything a."},{"reviewId":"b9ac85cf-d1c9-45d9-aad5-f1f90a84d09a","range":0,"rating":5,"reply":"Hello, Elaina. Thank you for the 5-star review! We're so happy John could help. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.","replyTime":"2022-02-10T14:48:00","review":"My experience here has been great! John is the person I have dealt with and he has been super helpful. I feel confident my stuff is safe and I would give ten stars if I could!","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Elaina N."},{"reviewId":"91303bc9-6248-4a82-8aaa-30f79a1e0627","range":0,"rating":5,"reply":"Thanks for the positive review, Japan! We are glad you had a great experience with John. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2022-02-02T17:52:00","review":"John is awesome!","source":"Google","submissionTime":"2022-02-01T00:00:00","userName":"Japan P."},{"reviewId":"1dc5e46a-187f-4b26-afcb-76e7e012534d","range":0,"rating":5,"reply":"Hi Lucy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John and his team! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2022-02-03T10:49:00","review":"I have been very pleased with the service,  can't say enough about John and his assistant they were very helpful.They both made my stay very pleasant. The price is reasonable for what they offer a property very well kept,  clean and secure.... I highly recommend this place.","source":"Google","submissionTime":"2022-01-31T00:00:00","userName":"Lucy B."},{"reviewId":"784e257b-b6df-4b85-a49d-a54c58fe7a4b","range":0,"rating":4,"reply":"Bill, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We're glad John was able to help. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2022-01-18T10:39:00","review":"While I have been upset in the past with this company routinely increasing the rental rates, I have been very impressed with the help their employee, John, has provided!","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"Bill R."},{"reviewId":"f0779670-3ef4-4e2e-a479-d87411246fd0","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, David. We're glad Terry was very helpful! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2022-01-13T10:55:00","review":"Terry was great and very helpful!","source":"Google","submissionTime":"2022-01-13T00:00:00","userName":"David K."},{"reviewId":"0f519193-a247-41d5-8270-fc301664e315","range":0,"rating":5,"reply":"Bev, thanks so much for the excellent rating! We are glad you found a covered RV spot on short notice with us and that Gracie was as helpful as can be. Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!","replyTime":"2021-12-29T13:15:00","review":"We found a covered spot for our RV on short notice. Gracie in the office was very helpful.","source":"Google","submissionTime":"2021-12-28T00:00:00","userName":"Bev R."},{"reviewId":"ed239a21-5f64-461e-bdc7-eebd8a3cf25c","range":0,"rating":5,"reply":"Hi Nancy, thank you for your review. We're glad our team was so helpful and pleasant. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-12-29T11:04:00","review":"I just wanted to say how great everyone is at the central location in Albuquerque, New Mexico branch.  Everyone there was so helpful and pleasant. Any situation I had, they helped me out. I would use them again if I need storage","source":"Google","submissionTime":"2021-12-27T00:00:00","userName":"Nancy S."},{"reviewId":"f21f1aa6-a834-4b38-ba1d-28c1c82da14b","range":0,"rating":4,"reply":"Thanks for the awesome review, Corleone! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need anything at 888-storage.","replyTime":"2021-12-27T10:43:00","review":"I have My stuff in this storage it's a little pricey but so for so good very clean got a person on site 24/7need passcode to get in ??????","source":"Google","submissionTime":"2021-12-24T00:00:00","userName":"corleone 5."},{"reviewId":"40cf3e64-eaa7-4f92-bc99-8d7a4ffc5ca3","range":0,"rating":4,"reply":"Hi Shannon, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at 888-STORAGE.\n\n","replyTime":"2021-12-22T10:06:00","review":"The girl working was new so it nearly took an hour to get set up, but she was working alone, so I don't blame her...just a bit aggravating though.","source":"Google","submissionTime":"2021-12-22T00:00:00","userName":"Shannon"},{"reviewId":"ad33f713-992e-428c-8c4c-452075483e77","range":0,"rating":5,"reply":"Thank you for the kind review, Alexandera. We're glad our team was professional and able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-12-22T11:04:00","review":"Very friendly staff and professional tyvm for all your help your awesome","source":"Google","submissionTime":"2021-12-21T00:00:00","userName":"alexandera m."},{"reviewId":"c9f44823-c291-4b8c-94fd-57103e42c124","range":0,"rating":5,"reply":"Thank you for the review, Lisa! We pride ourselves on having a friendly, accommodating staff and are so happy John was able to assist you! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-07-09T10:56:00","review":"John Sherwood the manager, at the Extra Space Storage on 11930 Central Ave SE, Albuquerque, NM 87123, was very accommodating to me when I had some packages sent to the storage unit because I was in the process of moving.  He gave me a hand truck and assisted me in getting the items into storage safely.  I visit my storage unit on a weekly basis and he and his staff are professional and courteous when I see them on a regular basis.","source":"Google","submissionTime":"2021-12-18T00:00:00","userName":"Lisa A."},{"reviewId":"1221e7e1-7b42-4f1b-ac8e-5cf43dad83ae","range":0,"rating":5,"reply":"Thank you, Damon! We pride ourselves on keeping our storage facility organized and are thrilled to hear your experience reflects that! We're glad John made sure you were taken care of every step of the way, very professional, and courteous! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-12-08T18:22:00","review":"This is a great, neat and organized facility.  I felt comfortable storing my preciouS belongings here. Although my stay was short term, the facility manager John made sure I was taken care of every strep of the way.  Very professional and courteous!!","source":"Google","submissionTime":"2021-12-08T00:00:00","userName":"Damon J."},{"reviewId":"47249ce5-dd43-425d-8f47-cbeb05e4809b","range":0,"rating":5,"reply":"Robert, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We think our team is great too! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-12-07T12:38:00","review":"Great location great price and great staff that’s great customers service and I’m giving it a 5star thanks to the entire time @extra space storage.","source":"Google","submissionTime":"2021-12-07T00:00:00","userName":"robert n."},{"reviewId":"5579c7df-e2f3-40ed-8a12-37cdd77ae5c7","range":0,"rating":5,"reply":"Hello, Jean. Thank you for the review. We're so glad John could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-12-05T12:33:00","review":"John is an awesome manager. I will definitely go back because of him.","source":"Google","submissionTime":"2021-12-04T00:00:00","userName":"Jean S."},{"reviewId":"b307e8da-31b1-46a3-b73c-6a2a900571d8","range":0,"rating":5,"reply":"Thank you for the excellent rating, Cheetoweb. We are glad John was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-12-02T14:54:00","review":"We needed a storage unit that day and these guys came through for us. Thank you John for having such an amazing team and being so fast, you guys are awesome!","source":"Google","submissionTime":"2021-11-29T00:00:00","userName":"cheetoweb"},{"reviewId":"0a831667-63ac-4ff8-8a69-4cf68cdecd1b","range":0,"rating":5,"reply":"Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Diana! Providing renters with clean and secure facilities is our top priority. We're glad John was able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-11-23T11:36:00","review":"Storage space isn't something we think about often, and one of those things you don't even notice unless something goes wrong.  And thanks to the clean and secure area provided by Extra Space storage, I didn't think about it for a year!  The manager, John acted promptly to restore access to my stuff when I lost lock keys, without making me feel judged or burdensome. I highly recommend the Central and Juan Tabo site, it's a well-maintained location, with the right amount of support when you need it!","source":"Google","submissionTime":"2021-11-22T00:00:00","userName":"Diana H."},{"reviewId":"ad703993-5d70-4eb0-8f7d-bd475455f5dc","range":0,"rating":5,"reply":"Thank you for your feedback, Cosmo! Providing renters with clean and secure facilities is our top priority. We're glad John always tried to find the best price and the best size unit for you. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-11-11T10:59:00","review":"John Rocks!!!! Extra Space Storage on Central and Juan Tabo is the place where to go when you want clean and safe units. John always tried to find the best price and the best size unit for me . I won't go anywhere else except to John for my storage needs. I wasn't planning on renting another unit, but after my move and  with the affordable rate , why not..The wife likes not have clutter around the house and the garage. Thanks John you Rock!!!!","source":"Google","submissionTime":"2021-11-11T00:00:00","userName":"Cosmo D."},{"reviewId":"d8cac141-6f92-41bd-87e8-022eb2115ae7","range":0,"rating":4,"reply":"Hi Robert, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-11-03T12:16:00","review":"Very clean good internet pricing","source":"Google","submissionTime":"2021-11-03T00:00:00","userName":"ROBERT W."},{"reviewId":"3e7416a3-0442-49e1-9b0c-04b999546b9b","range":0,"rating":5,"reply":"Thank you for the kind words, Michelle. We're glad Juan is such a dedicated and hard worker and is always so helpful. Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-09-21T12:06:00","review":"The manager at the Juan Tabo and central location is just outstanding!! He is such a dedicated and hard worker and is always so helpful. It needs to be noticed because he is greatly appreciated I wish there were more employees like yourself sir (John) thank you\n\n10/30/21Another great experience at Extra Space Storage over the weekend somebody ran into my home with their vehicle and I needed an extra storage John made it super simple for me to rent another unit thank you man you're awesome!!!","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Michelle M."},{"reviewId":"2e424996-13a4-4b5d-a3f1-43d08c8378f6","range":0,"rating":5,"reply":"Thank you, Michelle! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-10-30T15:19:00","review":"AWESOME place to store. always clean and well Lit. manager helped us more than once getting storage. Love this place.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Michelle G."},{"reviewId":"9f040512-cf75-47ab-8853-6217a4d469f1","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Extra Space has been perfect for our storage needs!! The office and manager have always been helpful and friendly and they've made moving to (and from!) ABQ a lot easier than it would have been otherwise.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"yesthatnagia"},{"reviewId":"2f17921b-278a-4587-894b-ded06b1621fb","range":0,"rating":5,"reply":"Thank you for the kind words, Jay. We're glad John and Terry were able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-10-23T10:17:00","review":"One of the best places  Storage units  In town The employees are super helpful especially  John and Terry I highly recommend Extra Space Storage","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"jay J."},{"reviewId":"7417aafa-9a8d-47a8-9e91-c486cce1e11a","range":0,"rating":5,"reply":"Thanks for the positive review, Donald! We are glad you had a great experience with John. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-10-16T10:37:00","review":"Rented with John before over at Eubank, now at this store and it's better than before. Love Extra Space!!!","source":"Google","submissionTime":"2021-10-16T00:00:00","userName":"Donald H."},{"reviewId":"338adf3f-d4af-4f96-86dc-b6c533355a9c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Chuck. We are glad John was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-10-15T17:57:00","review":"John was the best. Had to get out of the house quick. He set me up with 2 units close together. Made my move much easier.","source":"Google","submissionTime":"2021-10-15T00:00:00","userName":"Chuck"},{"reviewId":"0c7c7baf-a7cb-4984-9cfd-5e865115421a","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Rude! We are so glad Terry and John could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-14T14:46:00","review":"Terry and John  have been very wonderful in working with all my storage needs . There awsome !","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Rude D."},{"reviewId":"72d87666-ff05-46b2-a494-8f4af7454500","range":0,"rating":5,"reply":"Hi Michelle, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional, courteous staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-10-13T13:04:00","review":"Very professional and clean!\nVery courteous staff ??","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Michelle V."},{"reviewId":"bb71b730-7036-46f7-9421-7234f1c7d9a8","range":0,"rating":5,"reply":"Hi Lindsey, thank you for your review. We're glad Berry was friendly and informative and Terry was an absolute joy to speak with. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-10-07T14:30:00","review":"Berry friendly staff informative and Terry was a absolute joy to speak with","source":"Google","submissionTime":"2021-10-07T00:00:00","userName":"Lindsey C."},{"reviewId":"95f98358-f47d-443b-b3de-164c0f2618f2","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Regina! We're so happy to hear John was able to make your rental process a breeze! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate the recommendation as well as the 5-star review! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2021-09-02T10:58:00","review":"I received  the very best Customer service at Extra Space Storage at 11930 Central Ave. SE. John Sherwood the Store Manager gave me excellent Customer service.  He was able to get me the Web price as well. John was very personable and made it a breeze to rent a unit. I'm very satisfied with the cleanliness of the property, the unit, and I know my property is safe.  I highly recommend Extra Space Storage for your storage needs.\nI have rented a unit for a few months and now I'm moving it out. I have been very pleased with everything. John Sherwood has been wonderful and if I need to store anything again I will definitely come back to this store. Thank you Extra Space Storage for making this a great experience.\nRegina Miller","source":"Google","submissionTime":"2021-10-02T00:00:00","userName":"Regina M."},{"reviewId":"b33d731a-b978-4af6-9d57-09e192ff20a5","range":0,"rating":5,"reply":"Thank you for the kind words, Kevin! We're committed to providing excellent customer service. Please give us a call at 888-storage if you need further assistance with your storage needs.\n","replyTime":"2021-09-29T10:44:00","review":"Great customer service.","source":"Google","submissionTime":"2021-09-29T00:00:00","userName":"Kevin M."},{"reviewId":"d4b27cbb-c11e-4cb6-b1ed-9d81ed6bf06d","range":0,"rating":5,"reply":"Thanks for the kind words, Aaron! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.\r","replyTime":"2021-09-30T11:25:00","review":"Great customer service! I've never had someone make a large transition in my life this easy. Highly recommend. Fair prices, great staff!","source":"Google","submissionTime":"2021-09-29T00:00:00","userName":"Aaron A."},{"reviewId":"371af524-eb57-48a4-bd4d-4eb94b090cc3","range":0,"rating":5,"reply":"Thank you for the kind words, Nathaniel. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-09-12T10:56:00","review":"John was able to help me out with paperwork I needed for my move and the overall experience was great! Thanks a bunch","source":"Google","submissionTime":"2021-09-11T00:00:00","userName":"Nathaniel G."},{"reviewId":"8ab76e1d-afc7-4c72-ae1b-0dc6edf55b3f","range":0,"rating":5,"reply":"Thank you for the kind words, Ron! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-11T11:18:00","review":"Thanks John! I see why you’re running things over there for them. Great customer service.","source":"Google","submissionTime":"2021-09-05T00:00:00","userName":"ron m."},{"reviewId":"c4d5f2f9-e34b-4382-a5a7-c1db916c291e","range":0,"rating":5,"reply":"Thank you for the kind words, Dontae. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-09-29T18:41:00","review":"John was awesome big help.","source":"Google","submissionTime":"2021-09-03T00:00:00","userName":"Dontae W."},{"reviewId":"f71c2b7f-7045-4d2e-a3e3-e706f7d630df","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Harley was super friendly and showed us where our unit was and how to use the lock! Id recommend for any storage needs you have!","source":"Google","submissionTime":"2021-09-02T00:00:00","userName":"LC Z."},{"reviewId":"07c1a94e-ee44-4369-86d3-68779f6403be","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I reserved and rented a unit very quickly online and within minutes the manager (John) was calling to introduce himself and to see if I had any questions or concerns!  The space is clean and secure.  Very happy with the location and service.","source":"Google","submissionTime":"2021-09-01T00:00:00","userName":"Pamela A."},{"reviewId":"9a0f96dc-561c-4c96-ac8a-a6874942060b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Connie  was a  excellent employee who helped me and answer everything I asked treated me with kindness went above and beyond  very pleased","source":"Google","submissionTime":"2021-08-25T00:00:00","userName":"Carmen M."},{"reviewId":"f4f3aadd-fa86-4286-8afe-7131fef0a61a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"We  loved the way they helped us, so nice and attentive, we didn't try it before but, we're happy we did it. prices are reasonable too.\nWe really recomend this place. ??????","source":"Google","submissionTime":"2021-08-24T00:00:00","userName":"Paula R."},{"reviewId":"ee2604fb-5984-452f-af73-017ed55baf8d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I received  awesome Customer service at Extra Space Storage at 11930 Central Ave. SE. John Sherwood the Store Manager was flexible and accommodating to whatever needed despite construction happing on-site. With almost utilizing services for a whole month, I feel as though the unit and my personal property are safe and secure. I highly recommend Extra Space Storage for any and all storage needs.","source":"Google","submissionTime":"2021-08-24T00:00:00","userName":"Arianna L."},{"reviewId":"740471dc-4508-46fe-996a-99a137024f67","range":0,"rating":5,"reply":null,"replyTime":null,"review":"John is the Best! Always so clean and keeps us updated for everything!!! #1","source":"Google","submissionTime":"2021-08-23T00:00:00","userName":"Patricia S."},{"reviewId":"1c5f5cea-7cb9-4ad2-ae8c-302ace553005","range":0,"rating":5,"reply":"Thank you for the kind words, Renae. We're glad Monica was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-07-28T11:38:00","review":"Monica was very helpful, nice n fast on getting things done for me today","source":"Google","submissionTime":"2021-07-28T00:00:00","userName":"Renae C."},{"reviewId":"904eb0e0-4292-4b13-af7c-6b5c064e1879","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Moni was so Awesome!!! Made my rental experience and day. If her boss is reading this she’s a keeper and needs a promotion. Thank you moni!","source":"Google","submissionTime":"2021-07-24T00:00:00","userName":"Ron M."},{"reviewId":"5ddf1447-f002-46a1-9fde-3c0d7eec7647","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Been renting a unit here for a few years. John is excellent ???? very nice and will take care of you. Go see John today.","source":"Google","submissionTime":"2021-07-19T00:00:00","userName":"Melissa B."},{"reviewId":"dedcb2f3-2b8a-41b3-a6bf-3f4cb07399b4","range":0,"rating":4,"reply":"Thanks? for letting us help with your storage needs, Lisa. We are thrilled you had a great experience with Josh! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-07-09T10:56:00","review":"Josh was professional and courteous and helped get me a storage unit that I  needed immediately.","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Lisa A."},{"reviewId":"a6ec8764-40ad-4ec2-9eb5-1f49626e4d24","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The reservation was quick and easy.  The rep that helped me couldn't have been nicer.  John at the property is the greatest!  He was helpful , kind and takes absolute pride in the property.   Excellent experience all the way around.  And the prices are affordable to boot !","source":"Google","submissionTime":"2021-07-05T00:00:00","userName":"Nicole C."},{"reviewId":"231b8e3b-5a8e-4c36-9b42-0a2ce4a3534a","range":0,"rating":5,"reply":"Hi Ricardo, thank you for your review. We're glad our team was understanding, courteous, and professional. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-06-15T09:16:00","review":"Understanding,courteous,professional.If i ever need to rent a space, i would go back to the same place","source":"Google","submissionTime":"2021-06-11T00:00:00","userName":"Ricardo D."},{"reviewId":"cf562bb8-5de8-4c4b-a8f4-2c17b09a64fb","range":0,"rating":5,"reply":"Hi Jose, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-06-05T14:27:00","review":"John was awesome!!!     He assisted and met my needs professionally.    Was very knowledgeable regarding storage needs.    Your organization is very fortunate to have such an awesome people person working with you.   Thank you.","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"Jose B."},{"reviewId":"ef209c92-65d9-42c5-9f2c-b5e4c6510e73","range":0,"rating":5,"reply":"Hi Larry, thank you for your review. We're glad John was very gracious, helpful during your first encounter with ESS, and gave you a great deal. Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-06-02T18:49:00","review":"I loved my experience with Extra Space Storage.  John Sherwood was very gracious and helpful during my first encounter with ESS.  He gave me a great deal and saved me quite a bit of money.  As an elderly veteran on a fixed income, that was extremely appreciated.  Thank you, John!\nThis morning, I received a call from Joshua at ESS.  He wanted to remind me that they had sent me a contract via e-mail for me to sign electronically.  I decided to go to the Central SE site and signed it in person.  Joshua gave me a tour and showed me my storage unit and how to use the lock.  As a result of the extraordinary efforts of these two gentlemen, I am ready to make my move tomorrow morning.  Thank you again, guys!  I am forever grateful.","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"larry l."},{"reviewId":"d404fa8e-da48-449f-96c4-3d83787a47b6","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Matt!","replyTime":"2019-09-25T11:03:00","review":"Great staff and awesome facilities.\n\nSwitched to a smaller unit. John and Harley always do an awesome job keeping the place clean and are helpful with the process of switching units.","source":"Google","submissionTime":"2021-05-25T00:00:00","userName":"Matt G."},{"reviewId":"b0b0624d-976a-46c7-a82d-a49162e18864","range":0,"rating":5,"reply":"We're so excited to have you back at Extra Space Storage, Daniel. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-29T08:15:00","review":"My second time renting for extra space","source":"Google","submissionTime":"2021-05-24T00:00:00","userName":"DANIEL S."},{"reviewId":"f2e68115-2d8d-4c34-8970-62f9ea7f198d","range":0,"rating":5,"reply":"Hello, Kathy. Thanks for the positive feedback. We're so happy John was able to assist! We are happy to help with any storage needs at 888-storage.\n","replyTime":"2021-05-16T15:29:00","review":"John was absolutely fantastic.  Very Helpful.","source":"Google","submissionTime":"2021-05-14T00:00:00","userName":"kathy m."},{"reviewId":"ef891ae6-9844-4652-8489-fe8fd3a87c24","range":0,"rating":5,"reply":"Thanks for the awesome feedback, Jj! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.","replyTime":"2021-05-06T15:14:00","review":"I had the best experience with ESS. The guy that helped me was awesome. I've rented from albuquerque storage through the years ,but, this time they didn't  have a space. So got on the net and looked through storage places and found u guys. Man am I glad I did. He gave a good deal and was a very good people person. Thank you!!!!\nI will definitely keep renting and I'm  telling  my friends about ESS. ????????","source":"Google","submissionTime":"2021-05-04T00:00:00","userName":"Jj S."},{"reviewId":"d8ac5a3b-3544-45da-8e8e-5d8c4546bd40","range":0,"rating":5,"reply":"Thanks for the kind words, Marina! We aim for friendly and helpful staff and are so glad to hear that was your experience with John! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.\n","replyTime":"2021-05-06T11:12:00","review":"I had such a quick and easy experience with Extra Space! I called and requested information and had a unit rented same day! I spoke with the gentleman John and he was amazing! He was super nice and fun to talk to! He even provided a phone number to get in touch with him at any time! My parents have used Extra Space two other times and they highly recommend too! They have never had any issues with break ins or tampering of their units.","source":"Google","submissionTime":"2021-05-03T00:00:00","userName":"Marina A."},{"reviewId":"68460bd1-422f-44bc-af57-35210a4a4854","range":0,"rating":5,"reply":"Rachel, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-05T15:38:00","review":"Very very helpful guy got everything done very quick and easy awesome price too way les than i was expecting.","source":"Google","submissionTime":"2021-05-01T00:00:00","userName":"Rachel M."},{"reviewId":"8b246d13-a159-4d0a-a04a-caae0e1930eb","range":0,"rating":5,"reply":"Aaron, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and John's help. Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-04-22T15:05:00","review":"My in-laws have a space here and they are very satisfied with their space. We have been happy with the availability, pricing and help from John. The perimeter security is important to us, and we value the clean facility.","source":"Google","submissionTime":"2021-04-18T00:00:00","userName":"Aaron S."},{"reviewId":"97366048-31fc-4446-a9f9-e8c6a09b6a8f","range":0,"rating":5,"reply":"Thanks for the awesome review, Linh! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.","replyTime":"2021-04-15T13:38:00","review":"What a amazing Team! Worked with me and got me moved in real quick. I had no issue with the paperwork or moving in. Explain everything very clear, I am happy to say this place is better then most the places I visited so far.","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Linh C."},{"reviewId":"fe97fff5-a7bd-4b81-ad25-dc8e2c831b82","range":0,"rating":4,"reply":"Hi Amanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-04-08T15:34:00","review":"The front office people are friendly and helpful. The units are clean and easy to get to.","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Amanda L."},{"reviewId":"4f7c960d-194c-4894-a5d3-0172cd2015d2","range":0,"rating":5,"reply":"Thanks for the positive review. It means a lot to our team, Isaiah. We are thrilled you had a great experience with Joshua. Stop by our office if you need anything in the future!","replyTime":"2021-03-26T14:33:00","review":"Joshua from the Gibson location was friendly. Great customer skills.","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"Isaiah S."},{"reviewId":"2d596ed7-c95c-414a-a6fe-dc9810acf44b","range":0,"rating":5,"reply":"Hi Francisco, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Joshua! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-01T09:20:00","review":"Joshua was such a great help!! Has all the answers, friendly,  and very professional!! Thanks Joshua!","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"francisco i."},{"reviewId":"af7062c7-0f6a-4df0-9815-a1a3ff8ca16f","range":0,"rating":5,"reply":"Thanks for the awesome feedback, Tim! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with John reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-01T08:14:00","review":"Hello, to whom it may concern, just wanted to let you folks know that John at the extra space unit on Central has done a wonderful job for me. I needed a space right away for my boat and John was able to get me in at a moments notice. John has been very helpful because it seems like every time I have a problem and issue or a question he is able to answer it for help me with it. The place is always clean and for a time I had my boat outside the gate and he would actually let me know how it was doing.To me that’s a plus because I wouldn’t worry so much about my boat while it was outside the gate. The minute there is a space available he’ll let me know so thank you John and kudos to him for all his great help. Thank you very much Tim","source":"Google","submissionTime":"2021-03-25T00:00:00","userName":"tim h."},{"reviewId":"9ed3ef96-931e-4523-b79f-57202eedf625","range":0,"rating":5,"reply":"Thank you, Jsh'nei. We're thrilled you had a positive experience Johnny. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-03-23T15:59:00","review":"Great service! The employee Johnny was super helpful, super nice, and knowledgeable. Units are clean and grounds have cameras for protection. I would absolutely refer friends and family to this location.","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Jsh'nei C."},{"reviewId":"fdab0903-791b-4d92-beb2-946e13d6e158","range":0,"rating":5,"reply":"M, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience! If you need anything in the future, feel free to stop by or call us at 888-storage.","replyTime":"2021-03-29T18:08:00","review":"Great prices, great service and very helpful facility manager, \"John\" great guy helpful and friendly. Thanks again ?? ?? ?? ?? ??","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"M A."},{"reviewId":"739a0121-1569-42ca-ae48-2a1e5cd2d367","range":0,"rating":5,"reply":"Thank you for your feedback, Manuel! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-27T17:16:00","review":"Rented space was clean. The lanes outside the units is clean and free of debris. Seems well secured.","source":"Google","submissionTime":"2021-03-22T00:00:00","userName":"Manuel Z."},{"reviewId":"d14b3af9-a4ae-4965-8dd9-00b64734c35a","range":0,"rating":5,"reply":"Hello, Ryguy. Thank you for the review. We're so glad John could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!","replyTime":"2021-03-19T13:30:00","review":"John and the staff take excellent care of you whatever your needs are storage wise very accommodating I will be doing lots of business here","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"Ryguy"},{"reviewId":"9b2ea59a-2983-431e-80ab-a9a8e0ac9cd9","range":0,"rating":5,"reply":"Thank you so much for your kind words, Theresa. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with our manager! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2021-03-15T14:24:00","review":"The manager is AMAZING!! He goes above and beyond for you and made me a believer in HUMANITY again! He always has a smile on his face and is passionate about keeping his place clean, safe & affordable. THANK YOU from the bottom of my heart for being a lifesaver with my circumstance and needing to move and store my belongings ASAP. YOU are an ANGEL my friend and may GOD continue to bless you and your business that you manage impeccably well!","source":"Google","submissionTime":"2021-03-14T00:00:00","userName":"Theresa A."},{"reviewId":"71453ec9-9a83-4c11-986f-822996a643d8","range":0,"rating":5,"reply":"Thank you for the kind words, Miguel Santana. We're glad John was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-03-13T13:24:00","review":"John was very helpful and gave great customer service!!","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"miguel s."},{"reviewId":"b1625ebf-9748-499d-a758-b57aabab6f4d","range":0,"rating":5,"reply":"Thank you for the kind words, Kris. We're glad John was able to help! Thanks for being a loyal customer! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2021-03-13T14:10:00","review":"I have rented with Extra Space Storage for 2yrs. With NO problems and ZERO worries. The staff has always been courteous and helpful, and I would certainly use them in the future. John was super helpful and is GREAT drummer. :-).","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"Kris R."},{"reviewId":"1500d32b-d686-498f-aeba-98ec6005c3ae","range":0,"rating":5,"reply":"Hello, Cameron. Thank you for the review. We're so glad John could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-03-05T14:36:00","review":"John is so pleasant and helpful. Makes you feel like a valuable customer which is far too rare.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Cameron L."},{"reviewId":"fb38f1c3-2333-4ab2-bd2d-3bb733746042","range":0,"rating":5,"reply":"Thank you for the review, Brian! We pride ourselves on having a friendly, accommodating staff and are so happy that John and John were able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-02-26T18:05:00","review":"John and John were awesome!  Highly recommend them for  your storage needs!","source":"Google","submissionTime":"2021-02-26T00:00:00","userName":"Brian M."},{"reviewId":"1a2be14c-d765-446c-a320-8dc29f5e8db4","range":0,"rating":5,"reply":"Hi Renee, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-02-16T10:48:00","review":"We are so glad we stopped by and inquired about getting a storage unit. Its everything we needed at a great price.Very clean , and the service was exceptional. We would recommend to anybody needing storage on this part of town.","source":"Google","submissionTime":"2021-02-16T00:00:00","userName":"Renee G."},{"reviewId":"83eaa050-59aa-4b08-8c98-b192b020b971","range":0,"rating":5,"reply":"Thank you, Jared. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-08-03T14:24:00","review":"John was awesome always a pleasure to talk to him he made sure all my needs were met and  was always working diligently to keep the property clean and in order and would help with anything. Thanks for everything John I will recommend your property. ??","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"Jared C."},{"reviewId":"1a203502-5eb9-44a5-afdd-4a8489dbc149","range":0,"rating":5,"reply":"Thanks, Sirena. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 293-1231 if you have any questions.","replyTime":"2021-02-10T22:49:00","review":"Great place to storage belonging the place is nice and clean the elderly guy that helped me sorry I forgot his name but he was awesome","source":"Google","submissionTime":"2021-02-10T00:00:00","userName":"Sirena W."},{"reviewId":"49002a5d-acc0-4f19-b1d5-0b45ebda1ab0","range":0,"rating":5,"reply":"Hello, Michael. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-02-06T17:49:00","review":"Very profesional and friendly service, we are so glad we storing here now, we would recomend to anyone needing a storage unit.","source":"Google","submissionTime":"2021-02-06T00:00:00","userName":"Michael G."},{"reviewId":"0f75ac60-ae54-4e1c-9624-7ec1f912b924","range":0,"rating":5,"reply":"Thanks, Victoria! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2021-02-06T02:49:00","review":"John over at the central location is so nice and friendly always willing to help and solve any issues the place is always perfectly clean and well managed we have never had any issues and they have done a great job we really appreciate how great of a job he does to keep the place running nice and keep our storage space safe!","source":"Google","submissionTime":"2021-02-05T00:00:00","userName":"victoria c."},{"reviewId":"1b0d5900-18a6-4e49-ad1e-bcbf9f91bca7","range":0,"rating":5,"reply":"Hi, Keiana. We appreciate your positive review. Please call (505) 293-1231 if you have any questions.","replyTime":"2021-01-30T22:50:00","review":"John the manager is very nice and humorous. He took care of me in a timely manner i was in and out place was very clean","source":"Google","submissionTime":"2021-01-30T00:00:00","userName":"Keiana C."},{"reviewId":"dfc410db-6f18-458a-b2e5-dd23908ad4a0","range":0,"rating":5,"reply":"Thanks, Smith! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2021-01-26T12:49:00","review":"John is always keeping the place nice and clean. Makes sure every tenant is taken care of from start to finish.  Great Place to rent!!! And again, John made it Super Easy  for me. I needed more space and he Delivered a space twice as big and it's saving me $$$. This Company has the Best people working here!!!","source":"Google","submissionTime":"2021-01-27T00:00:00","userName":"Smith K."},{"reviewId":"0bfbb08a-8d5e-45eb-b42d-74f24d4b024b","range":0,"rating":5,"reply":"We appreciate the review, E! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2021-01-28T10:48:00","review":"John was very helpful in finding the right space for my things to store. I would recommend to anyone to speak with John for help. He gave me plenty of options to choose from that went along with my budget. We appreciate his courteous and professionalism towards me.","source":"Google","submissionTime":"2021-01-27T00:00:00","userName":"E A."},{"reviewId":"965a42cc-5e21-48a7-8177-6a1910d09d9f","range":0,"rating":5,"reply":"Hi Dana, thank you for your review. We're glad John responds and addresses the problems immediately. Thank you for being a loyal customer!","replyTime":"2019-11-25T13:25:00","review":"I have been in this establishment for approximately 6 years now  and it is a great place for my storage needs, the present manager john is by far the best manager they have had since I’ve been there,his attention to detail with the property and the service of his tenants is phenomenally ,in the past the managers would never respond to problems I’ve encountered , with john ,the present manager ,he responds immediately and addresses the problems immediately ,it seems like he actually cares about his job and the property,i just hope they Don’t nt move him to another property , had a recent problem with another tenant and john addressed it immediately, i would never even think about moving to another site, all i can say is do yourself a smart move and rent from john , you won’t regret it","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Dana G."},{"reviewId":"a1de42b0-7a9f-4dd3-86ad-112a850572ca","range":0,"rating":5,"reply":"Thank you, Courtney. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2021-01-13T19:01:00","review":"John at Extra Space Storage at 11930 Central in Albuquerque is very helpful! He is very personable  and wants to make his clients happy! He communicated well with my needs and made sure I was taken care of when I moved my stuff in. Thank you John!","source":"Google","submissionTime":"2021-01-13T00:00:00","userName":"Courtney M."},{"reviewId":"0532ef69-ca24-41f6-8237-96d05025e672","range":0,"rating":3,"reply":"Thanks for taking the time to give us your rating, Wicked. Please let us know how we can improve and earn a 5-star rating in the future. Please stop by the office if you have any questions.","replyTime":"2021-01-11T15:27:00","review":"John is awesome, and friendly and puts a smile on my face.","source":"Google","submissionTime":"2021-01-12T00:00:00","userName":"Wicked J."},{"reviewId":"663646a9-f2aa-46c3-b62e-eb6f368ae3a7","range":0,"rating":5,"reply":"Hi, Milissa L.. Thank you for your positive review! Please reach out to (505) 293-1231 if you ever need any assistance. ","replyTime":"2021-01-10T02:17:00","review":"Great customer service friendly i would definitely refer extra space storage to others","source":"Google","submissionTime":"2021-01-10T00:00:00","userName":"MILISSA L."},{"reviewId":"94463881-1110-41ef-88bf-c65854a82170","range":0,"rating":5,"reply":"Hi, James. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2021-01-04T14:00:00","review":"John was very efficient,  property was very clean looked great.  Would recommend to other people.","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"James R."},{"reviewId":"c61ccde6-715e-456f-a225-6bb07c733731","range":0,"rating":5,"reply":"Hi Jorneisha, thank you for your review. We're glad Lisa was able to help you out in getting our storage today! Don't hesitate to reach out if you need anything!","replyTime":"2019-07-24T14:32:00","review":"Josh helped us with getting a storage and was very polite","source":"Google","submissionTime":"2020-12-30T00:00:00","userName":"Jorneisha F."},{"reviewId":"63f437d6-36b3-47a8-aa54-2376021bb24b","range":0,"rating":5,"reply":"We appreciate the review, Rachel. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-12-23T14:14:00","review":"Josh was very helpful and went above and beyond when answering all of my questions. Thank you!","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Rachel M."},{"reviewId":"4c4eb0ab-9670-45bc-8f4e-c71658a929e7","range":0,"rating":5,"reply":"Thank you for your 5-star review, Carlos. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-12-16T11:13:00","review":"Got a storage unit for the first time ever and John had me in and out in no time. Great  customer service and the facility was clean i recommend this place if you are looking for a storage ??","source":"Google","submissionTime":"2020-12-16T00:00:00","userName":"Carlos A."},{"reviewId":"9d9df929-7edc-4d7d-b65d-86da5ec25dc9","range":0,"rating":5,"reply":"We appreciate the review, Edward! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-12-02T11:02:00","review":"Excellent place to keep your possessions very helpful folks.","source":"Google","submissionTime":"2020-12-02T00:00:00","userName":"Edward D."},{"reviewId":"20886d67-6c52-4a3a-8799-0e13dc7430f2","range":0,"rating":5,"reply":"Hi, Gerald A.. We appreciate your positive review. Please call (505) 293-1231 if you have any questions.","replyTime":"2020-12-02T21:29:00","review":"John manages the store with an upbeat, positive attitude and is very efficient!","source":"Google","submissionTime":"2020-12-02T00:00:00","userName":"Gerald A."},{"reviewId":"9b1875a1-d526-42f4-a76b-69e8e8dcb943","range":0,"rating":5,"reply":"Thanks, Tricia! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-11-28T10:50:00","review":"I just purchased a unit from Extra Space and everything seems to be secure and I wanted to say that Josh the guy that works there is wonderful and very helpful and im glad i picked Extra space for my storage needs and highly recommend them to any one","source":"Google","submissionTime":"2020-11-28T00:00:00","userName":"Tricia M."},{"reviewId":"bbfc2130-dd6b-4268-883b-2d3a4a084166","range":0,"rating":5,"reply":"Hi Jaen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Terry! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-02-05T12:40:00","review":"Terry was the best. Knowlegable and friendly","source":"Google","submissionTime":"2020-11-24T00:00:00","userName":"Jaen R."},{"reviewId":"c9f7f5ff-fbe4-44f9-a950-750b82643025","range":0,"rating":4,"reply":"We are so happy you had a great experience with us, Matthew! We work very hard to provide a positive experience for all our customers. If you ever need anything feel free to stop by the facility or give us a call at (505) 293-1231.","replyTime":"2020-11-12T09:45:00","review":"Decent price and easy access to my locker.  Downside is that units are all exterior.","source":"Google","submissionTime":"2020-11-12T00:00:00","userName":"Matthew G."},{"reviewId":"6e40c175-5d59-4be8-a9a8-71d071b9c1fd","range":0,"rating":5,"reply":"Hello, William. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-10-30T19:06:00","review":"My unit was very clean and ready on time !\nThank you John!","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"William C."},{"reviewId":"a4b241fb-a4be-468e-9d61-d8dbd74fcbdf","range":0,"rating":5,"reply":"Hi, Jaymes. Thank you for your positive review! Please reach out to (505) 293-1231 if you ever need any assistance. ","replyTime":"2020-10-28T16:44:00","review":"John was very respecful and very nice he did a very good job and helped me out with storage.... He has the best customer skills ever!!","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"Jaymes T."},{"reviewId":"59ea4311-cd2f-48d4-aaed-f7ced8c1f84a","range":0,"rating":5,"reply":"Thank you, Shelbie. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-10-28T16:46:00","review":"Clean very helpful great deals","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"Shelbie T."},{"reviewId":"4268597e-9e53-48d2-959a-5494788e214e","range":0,"rating":5,"reply":"Hi, Lee. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-10-27T16:29:00","review":"I would like to thank Extra Space Storage for hiring a great guy like John someone with a great personality weather it's face to face or over the phone even when he have to leave a message. I've been in Albuquerque for two years and since July of 2019 when i met John I've been happy doing business with him. No matter what's the issues I've had and ran into i call and speak to john problems solved. I never heard John or the guys who work when he's not in say, nothing they can do to help. Also I've talk to john about others units in others states and he gave me the run down on how to keep from running into problems about paying online or calling the store. So I would like to thank the team at well i will say the John Team at he's store on central thanks a lot even though i will be moving i feel my stuff will be safe and a john store i can sleep with worrying about my stuff when im more than 1500 miles away from it. Keep up the good work John and Team John.","source":"Google","submissionTime":"2020-10-27T00:00:00","userName":"Lee K."},{"reviewId":"d89323d1-9448-4258-a985-c8a5fbddce88","range":0,"rating":5,"reply":"Thank you so much for your kind words, Gail. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-10-26T12:15:00","review":"John was very respectful and helpful as he knew what I needed by just listening to my story of what's been going on in my life. Thank  you!!","source":"Google","submissionTime":"2020-10-26T00:00:00","userName":"Gail G."},{"reviewId":"06c7e25b-6137-421d-b2e0-cb169313f9d2","range":0,"rating":5,"reply":"Thank you, Faith. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-10-22T18:00:00","review":"John and Terry are the greatest people ever,you couldn't ask for a much kinder ,funnier , helpful, person if you wanted to. The minute you walk thru the door you just feel the positive vibes. The units are in great condition very well kept. I highly recommend extra space storage. Thanks guys always Amy and Amanda!!","source":"Google","submissionTime":"2020-10-22T00:00:00","userName":"Faith H."},{"reviewId":"660d9590-ffb4-40b7-aeaf-a39679bf55ed","range":0,"rating":5,"reply":"Thank you for the kind words, Chivvon. We're glad John was nice and very helpful! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2020-10-21T13:01:00","review":"John is amazing! He's nice and very helpful!!!","source":"Google","submissionTime":"2020-10-21T00:00:00","userName":"Chivvon T."},{"reviewId":"0363420b-d935-49cd-b406-85ca0bfc5113","range":0,"rating":5,"reply":"Thank you for the excellent rating, Amanda! Don’t hesitate to reach out if you need anything!","replyTime":"2020-10-17T11:41:00","review":"John and Terry are amazing! I just love the positive vibes they give off as soon as you walk in the door. The facility and units are clean. I would definitely recommend this facility to others! And thanks again!!????????","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"Amanda B."},{"reviewId":"b767b376-118b-4326-9665-024d3467a1b9","range":0,"rating":5,"reply":"Thank you for your 5-star review, Jesus. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-10-17T11:48:00","review":"John was very helpful and provided great customer service! As well as kept the area clean and safe for us.","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"Jesus O."},{"reviewId":"46590384-ae34-4c8b-bfbf-e2276917b466","range":0,"rating":5,"reply":"We appreciate the review, Steve La. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-10-17T15:29:00","review":"John was excellent! Very courteous and helped us make the right decision on the unit that would best fit our needs.  Thank you!","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"Steve L."},{"reviewId":"38507523-7413-411e-b868-6be88628e41a","range":0,"rating":5,"reply":"Hello, Valerie. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 293-1231 if you have any questions. ","replyTime":"2020-10-15T03:04:00","review":"I had a wonderful experience at extra space storage. John was very helpful.","source":"Google","submissionTime":"2020-10-15T00:00:00","userName":"Valerie M."},{"reviewId":"ff0efd58-0ca2-42d8-9676-2128683768bf","range":0,"rating":5,"reply":"Hello, Michelle, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-10-15T06:28:00","review":"John is extremely helpful and very positive!  I enjoyed our experience, aside from the roofing, changing of the doors, and the increasing fees every year (to be expected).  John was there to explain the costs and services and with a friendly smile!","source":"Google","submissionTime":"2020-10-15T00:00:00","userName":"Michelle G."},{"reviewId":"9a86159d-832e-464b-9010-2d272877c850","range":0,"rating":5,"reply":"Thank you, Jose. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-10-14T11:08:00","review":"Was doing rental online but manager was in and help me with it all was awesome","source":"Google","submissionTime":"2020-10-14T00:00:00","userName":"Jose V."},{"reviewId":"4f1ff44f-b8a9-4582-bc3b-d5b6edf2009d","range":0,"rating":5,"reply":"Hello, Tom. Thank you for the 5-star review! We're so happy we could help. Please call (505) 293-1231 if you need anything!","replyTime":"2020-10-13T20:01:00","review":"When I left Extra Space Storage my device asked me to leave a review. I haven't rented yet, but was very impressed with the service I received. Many things to consider.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Tom Z."},{"reviewId":"28dd6fc4-5a34-4348-915f-c50db8816aad","range":0,"rating":5,"reply":"Thanks, Lindsay. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 293-1231 if you have any questions.","replyTime":"2020-10-10T14:32:00","review":"John rocks the unit was clean and exactly what I had asked for took about 10 minutes to do all the paperwork and everything  Johnny on the spot with the job","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"Lindsay W."},{"reviewId":"266274ba-8518-45cc-84ad-0e10a7d831e4","range":0,"rating":5,"reply":"Hello, Jim. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-10-06T12:32:00","review":"Always clean and well managed. If you need storage this is the place to go.\n\nThank you Extra Space Storage,\n\nJim","source":"Google","submissionTime":"2020-10-06T00:00:00","userName":"Jim G."},{"reviewId":"d6956e70-f0b0-48be-9c19-b7f1d4a2dceb","range":0,"rating":5,"reply":"Thanks, Shyanne! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-09-29T14:46:00","review":"John has an exceptional work ethic. He answers the phone with an amazing phrase that makes you smile every time. He rocks! Literally, anyways he’s always doing a great job! Thank you for everything.","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Shyanne P."},{"reviewId":"4b1867fa-23b8-4979-b013-f778c5da607e","range":0,"rating":5,"reply":"Hi, Sara. We appreciate your positive review. Please call (505) 293-1231 if you have any questions.","replyTime":"2020-09-25T12:59:00","review":"John is absolutely amazing! He got me the best price for a storage unit to fit all my things. I would highly recommend Extra Space Storage and ask for John.","source":"Google","submissionTime":"2020-09-25T00:00:00","userName":"Sara E."},{"reviewId":"1aaca193-a459-4310-a6e0-f603c1074dea","range":0,"rating":5,"reply":"We appreciate the review, Kitane! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-09-23T17:22:00","review":"John Rocks !","source":"Google","submissionTime":"2020-09-23T00:00:00","userName":"Kitane T."},{"reviewId":"27b17d0e-e45a-4d7c-b335-68c0b427e8d9","range":0,"rating":5,"reply":"Thanks, Jessica! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-09-20T19:51:00","review":"John was a great help very great customer service and willing to assist!","source":"Google","submissionTime":"2020-09-20T00:00:00","userName":"Jessica D."},{"reviewId":"12320ad1-6e49-4445-bd42-f03b7646860f","range":0,"rating":3,"reply":"We appreciate you taking the time to leave a review, Walter. We strive to provide 5 star customer service and are disappointed we didn't achieve that. ","replyTime":"2020-09-16T04:53:00","review":"better than any other storage that I have used.","source":"Google","submissionTime":"2020-09-16T00:00:00","userName":"walter d."},{"reviewId":"6936abfb-8856-462d-94f7-8975a4f0cccc","range":0,"rating":5,"reply":"Hi, Elizabeth. Thank you for your positive review! Please reach out to (505) 293-1231 if you ever need any assistance. ","replyTime":"2020-09-12T12:47:00","review":"John and Terry were so friendly and helpful.  It was a pleasure dealing with them.\nThe units are clean and secure.  Lots of space.  I will be parking my rv there soon, too.","source":"Google","submissionTime":"2020-09-12T00:00:00","userName":"Elizabeth Z."},{"reviewId":"8ffbfb91-8308-4b64-abf7-fb23e213b0fa","range":0,"rating":5,"reply":"Hi, Alissa. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-09-10T14:25:00","review":"Terry was awesome!!!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Alissa C."},{"reviewId":"4b9832bd-042e-4928-a729-db5329e7dc32","range":0,"rating":5,"reply":"Thank you so much for your kind words, Neal. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-09-09T13:16:00","review":"Have worked with John and stored at many of his properties. When I found out he was here, I had to move my stuff here. Hes the best!","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Neal W."},{"reviewId":"585fc7e6-7d4e-4b69-8135-bc17afbbb8f7","range":0,"rating":5,"reply":"Thank you, Delilah. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-09-07T21:44:00","review":"Reasonable prices and great hours.","source":"Google","submissionTime":"2020-09-07T00:00:00","userName":"Delilah A."},{"reviewId":"35a51c36-b523-4b6d-957b-8c188d33fc25","range":0,"rating":5,"reply":"Thank you for your 5-star review, Anthony. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-08-29T12:52:00","review":"Wonderful place John is very on point and precise about getting stuff done","source":"Google","submissionTime":"2020-08-29T00:00:00","userName":"anthony R."},{"reviewId":"b493c463-9d15-4d1f-a4ec-6ea1562478a2","range":0,"rating":5,"reply":"We appreciate the review, Izabelle. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-09-01T02:23:00","review":"I had a wonderful time checking in with Terry! The place was nice,  and it was all around a great experience!","source":"Google","submissionTime":"2020-08-20T00:00:00","userName":"Izabelle H."},{"reviewId":"a5604d7d-8597-4864-b816-c2b7fbf5abe4","range":0,"rating":4,"reply":"Thanks for the feedback, Mauri! We are always looking for ways to improve your experience. If you ever need any assistance feel free to stop by or call us at (505) 293-1231.","replyTime":"2020-08-16T20:55:00","review":"The customer service at the storage site was courteous and excellent.  However when speaking to the call center price was misleading and it was actually more than what I was quoted.","source":"Google","submissionTime":"2020-08-16T00:00:00","userName":"Mauri V."},{"reviewId":"5c050914-625b-41b0-aaeb-4a3afcb8a37d","range":0,"rating":5,"reply":"Hello, Jerry. Thank you for the 5-star review! We're so happy we could help. Please call (505) 293-1231 if you need anything!","replyTime":"2020-08-03T10:57:00","review":"Great personality and service, thanks Terry.","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"jerry h."},{"reviewId":"9ee427be-922f-4f54-842d-c02a90738a20","range":0,"rating":5,"reply":"Hello, S. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 293-1231 if you have any questions. ","replyTime":"2020-08-03T14:35:00","review":"John, thanks for coordinating our winter parking spot and making it so easy to store here!","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"S H."},{"reviewId":"bbb1e89b-3a28-4ac6-bf7a-d5a3407cd684","range":0,"rating":5,"reply":"Hello, Juliis, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-08-03T18:30:00","review":"Everything was excellent.  John is very personable and he made everythimg easy and seamless.","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"Juliis K."},{"reviewId":"db284ba4-8cbe-4ca9-9ed6-fc6841ad2721","range":0,"rating":5,"reply":"Thanks, Moimoi06! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-08-03T19:05:00","review":"Terry was very Friendly and helpful! thanks for your help today! Mary","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"Dark v."},{"reviewId":"ae87fa17-841d-4201-8283-b003f1d35e9f","range":0,"rating":5,"reply":"Thanks, Moimoi06! We're so happy you had a positive experience with Extra Space Storage.","replyTime":"2020-12-23T13:45:00","review":"Terry was very Friendly and helpful! thanks for your help today! Mary","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"Mary B."},{"reviewId":"c6fc5f3f-b95f-4297-87ce-d2d017f7f884","range":0,"rating":5,"reply":"Thank you, Doc. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-07-03T11:43:00","review":"Anyone that is swaying on a decision of weather or not they want to rent with Extra Space, this location in particular, i have 2 words for you!!.... DO IT! John is the employee there not only was he super friendly but he did all he could to save me every dollar he could! Which right now, more than ever is very appreciated. Thankyou John for all your help! I am so glad that I chose your facility to store my things with.","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"doc m."},{"reviewId":"d2cc1cae-65cf-4f12-84eb-b96ee0ca737b","range":0,"rating":5,"reply":"Thank you, Doc. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-12-17T07:30:00","review":"Anyone that is swaying on a decision of weather or not they want to rent with Extra Space, this location in particular, i have 2 words for you!!.... DO IT! John is the employee there not only was he super friendly but he did all he could to save me every dollar he could! Which right now, more than ever is very appreciated. Thankyou John for all your help! I am so glad that I chose your facility to store my things with.","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"J L."},{"reviewId":"4eeb4196-ba14-445a-a07c-c9d786d3147b","range":0,"rating":5,"reply":"Thank you so much for your kind words, Trisha. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-06-23T12:45:00","review":"Safe and clean property. Well managed. John always has positive energy and very helpful!!!","source":"Google","submissionTime":"2020-06-23T00:00:00","userName":"Trisha M."},{"reviewId":"1277f2ed-7e30-4e0a-81f8-e221f8c78d8f","range":0,"rating":4,"reply":"Thanks for taking the time to leave us a review, David! We are so glad we could meet your storage needs. ","replyTime":"2020-06-17T16:46:00","review":"Check in when fast and the storage is convenient.","source":"Google","submissionTime":"2020-06-17T00:00:00","userName":"David L."},{"reviewId":"a1fd9c89-a129-4560-8da5-2ff22bc7cac8","range":0,"rating":5,"reply":"Thank you, Mazz. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-06-10T11:05:00","review":"Super quick and friendly! Joshua was fantastic","source":"Google","submissionTime":"2020-06-10T00:00:00","userName":"Mazz C."},{"reviewId":"4eb853b2-3279-4abc-995c-822b151c0299","range":0,"rating":5,"reply":"Our team appreciates your positive rating, Anna-marie! We're happy to hear John was great and helpful! Thank you for choosing Extra Space Storage and please let us know if you have any questions. ","replyTime":"2020-05-14T12:18:00","review":"John is great, very helpful to new customers","source":"Google","submissionTime":"2020-05-11T00:00:00","userName":"Anna-Marie W."},{"reviewId":"da4ddae3-ae75-4413-9201-ad2f927f8c18","range":0,"rating":5,"reply":"Hi Jay C, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're glad John you made your storage experience very pleasant. Don't hesitate to reach out if you need anything! ","replyTime":"2020-06-22T18:46:00","review":"Very friendly staff on site. Very clean facility. Easy access with security code. And willing to work out any issues that you might have. They didn't have 10 stars, so I gave them a 5. Thank you very much John you made my storage experience very pleasant. I will most definitely use Extra Space Storage for all of my storage needs in the future. And once again Thank You very much for everything. Ive never been so satisfied with a storage facility until Extra Space Storage.","source":"Google","submissionTime":"2020-04-15T00:00:00","userName":"Jay C."},{"reviewId":"b7d5f6ef-7728-4046-981a-ed3189a15439","range":0,"rating":5,"reply":"Nathan, thanks so much for your review! We're glad Josh was able to help meet your storage needs and provide a positive rental experience! Give us a call at (505) 293-1231 or stop by the office if you need anything.","replyTime":"2020-03-20T12:17:00","review":"Extra space was really great and surprisingly the unit smelled nice! Josh really helped me out in getting the space I wanted","source":"Google","submissionTime":"2020-03-19T00:00:00","userName":"Nathan M."},{"reviewId":"b80467fd-cd97-443c-a679-152064be8e87","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Sammiee! We're committed to providing excellent service and we're glad you had a positive experience renting with Mia! Give us a call at (505) 293-1231 if you need any future assistance.","replyTime":"2020-03-14T14:35:00","review":"Just moved to Albuquerque From Oregon and found this gem to put all of my things in while I settle. Mia had amazing customer service, she made it an amazing experience. Very funny. Definitely happy about having storage here. 10/10 service!","source":"Google","submissionTime":"2020-03-13T00:00:00","userName":"Sammiee"},{"reviewId":"63d617cb-aee2-4ff1-988a-84ce5f5dbdcc","range":0,"rating":4,"reply":"Thanks Patricia! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  \r\n","replyTime":"2020-03-10T07:44:00","review":"Easy access","source":"Google","submissionTime":"2020-03-09T00:00:00","userName":"Patricia H."},{"reviewId":"18ecd088-971c-497d-8c18-1baf289e3942","range":0,"rating":5,"reply":"Jesse, we appreciate you recommending us. Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything. John and the rest of our team are happy to help answer any questions!","replyTime":"2020-02-29T12:07:00","review":"John is amazing to work with, took care of me same day with all needs met.  I highly recommend!!","source":"Google","submissionTime":"2020-02-28T00:00:00","userName":"Jesse N."},{"reviewId":"37db58ed-3276-4919-8a33-9cb50049f7ae","range":0,"rating":5,"reply":"Hi Chris, thank you for your review. We're glad our team was able to help! Thanks for recommending Extra Space Storage! ","replyTime":"2020-01-14T07:42:00","review":"Staff were very helpful! Highly recommend this place! Second time using their business.\nAdding to original review. \n\nManagement (John) did a good job of keeping the place clean and was always friendly.  The two Units I rented were both clean and maintained very well.","source":"Google","submissionTime":"2020-01-13T00:00:00","userName":"chris a."},{"reviewId":"6b9108fe-85e7-4b94-bae2-ce4dd86fe545","range":0,"rating":5,"reply":"Thanks for the kind words, Raymond & Lisa! We are thrilled to hear you are happy with the service you received from John! Stop by our office if you need anything. ","replyTime":"2020-01-11T15:55:00","review":"John is AWESOME! Took great care of us!","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Raymond &."},{"reviewId":"ecb9c7f5-233f-4c8a-888b-be1513e51476","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Strawberry Mclovin. We're committed to being your go-to stop for all your local storage needs! John and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2020-01-02T13:14:00","review":"The best storage in the Q. John is the best manager! Always going above and beyond.","source":"Google","submissionTime":"2020-01-01T00:00:00","userName":"Strawberry M."},{"reviewId":"81715e0b-5edc-4fa6-bbbf-c30130334dc2","range":0,"rating":5,"reply":"It's great to hear from you, Caitlyn. At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Don't hesitate to reach out if you need anything.","replyTime":"2020-01-02T10:27:00","review":"Very easy to get set up. No issues!","source":"Google","submissionTime":"2019-12-31T00:00:00","userName":"Caitlyn A."},{"reviewId":"a33e2531-6c13-4d79-9ae0-64621fba7e04","range":0,"rating":5,"reply":"Hi Leslie, thank you for sharing your thoughts! We're happy to hear Terry did a great job helping you and your husband find the best storage unit for your needs! Your recommendation is the best compliment we can receive! Don't hesitate to reach out if you need any future assistance. ","replyTime":"2019-12-28T14:07:00","review":"Hi! Me and my husband had an amazing experience at extra space storage. We needed a unit fast and Terry was able to give us advice and help us out with our needs for our storage. I recommend this place if you all need a place to store. Great people! Thank you Terry!!!","source":"Google","submissionTime":"2019-12-28T00:00:00","userName":"Leslie C."},{"reviewId":"b22a733c-89c9-43dc-9ff6-f67c04bf7724","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Ramos! We are thrilled to hear you are happy with the service you received! Don't hesitate to reach out if you need any future assistance. ","replyTime":"2019-12-27T14:04:00","review":"Had a Great experience with Assistant Manager. Exceptional Customer Service","source":"Google","submissionTime":"2019-12-27T00:00:00","userName":"Ramos C."},{"reviewId":"dfa73baf-ddb7-440c-9c69-f16df967dae3","range":0,"rating":5,"reply":"Thank you for letting us help with your storage needs, Armelita! Your recommendation means a lot to us! ","replyTime":"2019-12-20T18:01:00","review":"Very friendly staff. I would recommend this place from now on.","source":"Google","submissionTime":"2019-12-20T00:00:00","userName":"Armelita L."},{"reviewId":"a31269a3-69eb-40d1-a4fd-7120feb79e57","range":0,"rating":5,"reply":"Thanks, Chucho! We're pleased to hear you've had a positive experience with Dominique throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-12-20T16:42:00","review":"Dominique esa good","source":"Google","submissionTime":"2019-12-20T00:00:00","userName":"Chucho E."},{"reviewId":"b59a0d5e-a36b-4686-8100-5634fdf4f67f","range":0,"rating":4,"reply":"Thank you for taking the time to leave your feedback, Steve! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.  ","replyTime":"2019-12-18T12:26:00","review":"It's a great location, easy access and friendly staff??","source":"Google","submissionTime":"2019-12-18T00:00:00","userName":"Steve C."},{"reviewId":"8975bb18-1e21-4af0-bb10-3fadc4b1e6bc","range":0,"rating":5,"reply":"Hi Luis, thank you for your review. We're glad Domonique was able to help! Don't hesitate to reach out if you need anything! \n","replyTime":"2019-12-18T12:25:00","review":"Dominique was very helpfull","source":"Google","submissionTime":"2019-12-18T00:00:00","userName":"Luis D."},{"reviewId":"05b84cd2-dc06-48ef-87f9-d5a5ad21c751","range":0,"rating":5,"reply":"Hi Sherry Lynn, thank you for your review. We're glad our team was able to help explain everything to you! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can do anything to assist you! \n","replyTime":"2019-12-18T14:11:00","review":"The employees are very helpful explain everything to you. Nice and clean place. Thank you for helping us out on short notice.","source":"Google","submissionTime":"2019-12-18T00:00:00","userName":"Sherry L."},{"reviewId":"4e3647ad-4432-4bcd-9286-f6e85af54c42","range":0,"rating":5,"reply":"Thanks for the 5-star review, Rachel! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-12-05T10:13:00","review":"The gentleman that helped me was awesome.  His kindness was genuine.","source":"Google","submissionTime":"2019-12-13T00:00:00","userName":"Rachel M."},{"reviewId":"f646bf48-109e-4fdf-bd1b-5b3a87936422","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Cheryl. We're here to help if you need assistance with your rental. Call us at (505) 293-1231 with any questions! ","replyTime":"2019-12-14T10:34:00","review":"Great","source":"Google","submissionTime":"2019-12-13T00:00:00","userName":"Cheryl L."},{"reviewId":"84be61e6-41cf-4665-a83e-69d4cc82a33c","range":0,"rating":5,"reply":"Hi Dana, thank you for your review. We're glad John responds and addresses the problems immediately. Thank you for being a loyal customer!\n","replyTime":"2019-11-25T13:25:00","review":"I have been in this establishment for approximately 5 years and it is a great place for my storage needs, the present manager john is by far the best manager they have had since I?ve been there,his attention to detail with the property and the service of his tenants is phenomenally ,in the past the managers would never respond to problems I?ve encountered , with john ,the present manager ,he responds immediately and addresses the problems immediately ,it seems like he actually cares about his job and the property,i just hope they Don?t nt move him to another property","source":"Google","submissionTime":"2019-11-25T00:00:00","userName":"Dana G."},{"reviewId":"478a2103-204a-4670-a9a4-2c4a2209cf86","range":0,"rating":5,"reply":"Hi Chuck, thank you for sharing your feedback! It is wonderful to hear that John provided you with the excellent service we strive to provide for all of our customers! Let us know if we can do anything else to assist you. ","replyTime":"2019-11-26T07:38:00","review":"John the mgr of this location was open and forthright about all details and obligations associated with relationship and contract. Refreshing!","source":"Google","submissionTime":"2019-11-25T00:00:00","userName":"Chuck K."},{"reviewId":"bfdea174-b031-4de5-94aa-235e236fec92","range":0,"rating":5,"reply":"Hi Asia, thank you for your review. We're glad our manager was able to help! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-11-05T15:29:00","review":"Guy at front desk was so nice and very helpful","source":"Google","submissionTime":"2019-11-05T00:00:00","userName":"Asia S."},{"reviewId":"0af427a6-17d6-44f4-86da-e483baf6598e","range":0,"rating":5,"reply":"Thank you for the kind words, Christina! We're committed to providing excellent customer service. We're glad John was able to get you set up. We are happy to hear renting a unit was quick and easy. Let us know if we can do anything to assist you!\n","replyTime":"2019-10-09T15:45:00","review":"Third time return customer, the prices are affordable, customer service is great, and units are accessible after hours. I reserved my unit online, I got to the office 9 minutes before closing and John was able to get me set up and paid with one minute to spare. Really was quick and easy to rent a unit.","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Christina H."},{"reviewId":"bdc360af-214c-4d85-9aa6-5cce19191af4","range":0,"rating":5,"reply":"Thank you for the kind words, J.p.. We're glad John was able to help resolve any issues you had! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2019-10-06T07:36:00","review":"John was awesome! Customer service gold star, helped resolve any issues we had, very accommodating and honest. And apparently he's also a baddass drummer!","source":"Google","submissionTime":"2019-10-05T00:00:00","userName":"J.P. G."},{"reviewId":"f601bca0-13f8-4870-a6ee-b302b175f565","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Matt! \n\n","replyTime":"2019-09-25T11:03:00","review":"Great staff and awesome facilities.","source":"Google","submissionTime":"2019-09-25T00:00:00","userName":"Matt G."},{"reviewId":"d100210a-33ac-4b26-91fa-bc222378d531","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, DMG Support. We're glad John was able to help meet your storage needs and provide a positive rental experience! Thanks for letting us help with your storage needs.  ","replyTime":"2019-09-21T14:26:00","review":"John was great helped me get what I need done ?. Plenty of space as well.","source":"Google","submissionTime":"2019-09-20T00:00:00","userName":"DMG S."},{"reviewId":"e1c70d84-13cd-4bd1-b965-087586f2649b","range":0,"rating":5,"reply":"Thank you for the kind words, Cordell. We're glad John was able to help! We would love to keep your business.","replyTime":"2019-09-18T14:28:00","review":"John was great! Energetic, organized, QUICK! Really affordable, barely over $20. Happy to give our business!","source":"Google","submissionTime":"2019-09-18T00:00:00","userName":"Cordell P."},{"reviewId":"225a683f-d8b7-4267-9be4-f2f2ec41f7a9","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Mazie! \n\n","replyTime":"2019-09-10T09:20:00","review":"I had given it a bad review before when it had another managment random very much happier now  with current staff ,my only concern is why is it closed on sundays  to enter I like its access late is good but not sure when this started I've been their 3 yrs and picked due to some one living their ,I wish the staff still lived their","source":"Google","submissionTime":"2019-09-09T00:00:00","userName":"Mazie T."},{"reviewId":"3431fefc-fbb6-4855-9924-eb648f413781","range":0,"rating":5,"reply":"Thank you for the kind words, Joe. We're glad John made sure you had what you need! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2019-09-09T09:28:00","review":"Great staff very helpful John went above and beyond to make sure we have what we needee","source":"Google","submissionTime":"2019-09-08T00:00:00","userName":"Joe C."},{"reviewId":"310b78bf-3726-4cb4-8709-e55a94cce234","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, John! \n\n","replyTime":"2019-09-08T09:34:00","review":"Great staff. Good storage area's","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"john h."},{"reviewId":"678b3e72-6357-4352-a2b3-6a5686c26e08","range":0,"rating":5,"reply":"Ray, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything. ","replyTime":"2019-08-13T09:02:00","review":"Love it here! John from Eubank is here now so I moved","source":"Google","submissionTime":"2019-09-05T00:00:00","userName":"Ray W."},{"reviewId":"8a3842a9-9532-49b0-889a-04967c9a3716","range":0,"rating":5,"reply":"We really appreciate the awesome review, Scott! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 293-1231 if you need anything.","replyTime":"2019-09-05T18:21:00","review":"This place was one of the only places that we could find in a last second attempt to find a place and start to move. The attendant was very helpful and knowledgeable conscientious, the price was surprisingly quite a bargain and the hours are convient 6 am to 10 pm it is gated and offers a slightly different type of locking mechinisim with a tube lock cylinder which makes it more user friendly.","source":"Google","submissionTime":"2019-09-05T00:00:00","userName":"Scott D."},{"reviewId":"9ebecb17-096a-4489-970d-b8e9e79baba4","range":0,"rating":5,"reply":"Thank you for the kind words, Eliseo! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n","replyTime":"2019-08-30T10:00:00","review":"Great customer Service!","source":"Google","submissionTime":"2019-08-30T00:00:00","userName":"Eliseo G."},{"reviewId":"fc553994-c276-44ab-a54f-b4b3b90df9a1","range":0,"rating":5,"reply":"Hi Samantha, we appreciate you taking the time to share your experience with us! We agree John is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-08-08T11:58:00","review":"John was amazing. Super friendly and professional. Got me in and out quickly and worked with me to get the perfect unit. Thank you so much for everything!!","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Samantha S."},{"reviewId":"4d028253-6ea4-4481-93e7-312115131ac3","range":0,"rating":3,"reply":"Hi Ana, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.","replyTime":"2019-08-06T11:26:00","review":"I felt my things were safer here.  Moved  in after  another  Storage place had a breaking in one of my units.  The only thing I  have to say bad is.  Tenants weren't  told about door changes on their units.  I moved out of Albuquerque.   My friend  moved my things out out.  I didn't  understand  about the locks, so he bought me the keys too.  They should have stayed  there.  My checking account was  charged and my things aren't  there.  So I'll  have problems with  being overdrawn  because of it.  I told Lisa a month ago I was moving things  out.","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Ana H."},{"reviewId":"19acf996-ae86-48b4-8286-9b68470b160c","range":0,"rating":5,"reply":"Hi Deandre, thank you for your kind words. We're glad Terry and John were able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-08-03T10:28:00","review":"Terry and john were outstanding. So helpful. Terry was such a joy and funny. John went above and beyond to make sure I found the storage I needed. They are the true dynamic duo.","source":"Google","submissionTime":"2019-08-01T00:00:00","userName":"Deandre E."},{"reviewId":"1506d811-ef1a-4846-b1e4-3fa574754fb1","range":0,"rating":5,"reply":"Hi Bobby, thank you for your review. We're glad Terry was able to help! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-08-03T09:42:00","review":"Terry was very helpful","source":"Google","submissionTime":"2019-08-01T00:00:00","userName":"Bobby C."},{"reviewId":"76456afb-fb32-4d0e-bc14-7d39dae1fffe","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Shanta. We?d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (505) 293-1231.\n","replyTime":"2019-07-29T15:27:00","review":"A little pricey but pretty good storage place","source":"Google","submissionTime":"2019-07-28T00:00:00","userName":"Shanta B."},{"reviewId":"263d7a16-ba70-4a64-9a0e-3c70c16e1c7f","range":0,"rating":5,"reply":"Hi Jorneisha, thank you for your review. We're glad Lisa was able to help you out in getting our storage today! Don't hesitate to reach out if you need anything!","replyTime":"2019-07-24T14:32:00","review":"Lisa helped us out well in getting our storage today thank you so much","source":"Google","submissionTime":"2019-07-24T00:00:00","userName":"Jorneisha F."},{"reviewId":"77175688-0a0a-4e78-bba8-71f0d9affa7a","range":0,"rating":5,"reply":"Hi,  Ralph. Thank you for taking the time to leave your feedback! We're glad to hear the service you received at Extra Space was great! Stop by the office if you need anything.","replyTime":"2019-07-21T08:11:00","review":"Great service.","source":"Google","submissionTime":"2019-07-20T00:00:00","userName":"Ralph B."},{"reviewId":"ad1d7a69-30e8-419d-a69c-0a079e2df177","range":0,"rating":5,"reply":"Thanks for renting with us, Mary. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Lisa! Welcome to Extra Space Storage!","replyTime":"2019-07-18T16:17:00","review":"Lisa was thorough and knowledgeable....i felt fortunate that i got the promotion for the first month free.","source":"Google","submissionTime":"2019-07-17T00:00:00","userName":"mary a."},{"reviewId":"dd4c7993-a5fa-4067-a965-1520b35e11b0","range":0,"rating":5,"reply":"Thank you for your feedback, Spencer. We are happy to hear the service you received at Extra Space was great! We're glad Lisa was able to help. We are happy to hear your rental process was smooth and easy. Don't hesitate to reach out if you need anything!","replyTime":"2019-06-21T14:31:00","review":"Great service, and great people. From the initial phone call, to seeing the space and account setup. Smooth and easy. Thank you Lisa!","source":"Google","submissionTime":"2019-06-20T00:00:00","userName":"Spencer S."},{"reviewId":"f91c387c-f524-4e27-8af3-fc59aebb5165","range":0,"rating":5,"reply":"Thank you, Francessca for your 5-star review. Our team at Extra Space Storage is here to provide helpful advice on selecting the right packing and moving supplies for your needs.  Don't hesitate to reach out if you need anything!","replyTime":"2019-05-29T09:20:00","review":"Went in for some moving supplies got everything i needed lisa was very polite and very knowledgeable. Will definitely return for more storage needs","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Francessca V."},{"reviewId":"dda84673-8de2-4f23-a9fb-119daaa858cb","range":0,"rating":5,"reply":"Thank you for your feedback, Koryna! We are happy to hear your rental process was very quick and easy. Stop by the office if you need anything.","replyTime":"2019-05-29T09:24:00","review":"This was a very quick and easy process I needed an estimate for a small unit and i got all the information i needed from lisa she was very helpful and patient with my questions","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Koryna C."},{"reviewId":"fa4482bd-2f52-445c-b11b-49019f72a652","range":0,"rating":5,"reply":"Hi Fanny, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-05-13T13:02:00","review":"Very good and friendly person\nThank you very much","source":"Google","submissionTime":"2019-05-13T00:00:00","userName":"Fanny G."},{"reviewId":"f8a80204-281e-423c-b488-4dabc68f0998","range":0,"rating":5,"reply":"Hi Candice, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff. Let us know if we can do anything to assist you!\n","replyTime":"2019-05-15T10:00:00","review":"Clean place with friendly staff","source":"Google","submissionTime":"2019-05-13T00:00:00","userName":"Candice H."},{"reviewId":"99c7aca4-e0c8-441f-a12c-ffc9264ba032","range":0,"rating":5,"reply":"Hi Danielle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. We're so glad to hear that you are happy with your experience with the cleanliness of the storage unit. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-26T11:30:00","review":"Very friendly staff was easy and fast to get what I needed. Storage unit was very clean and ready to use. I would recommend this place to anyone in need.","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Danielle W."},{"reviewId":"e98edc80-7c62-4c13-91e0-2cfd6622e058","range":0,"rating":5,"reply":"Hi Bryan, thank you for your feedback. We are happy to hear setting up was an easy process. We're glad Lisa worked around your schedule and saved you a great space for your pontoon boat. Thanks for recommending Extra Space Storage!","replyTime":"2019-04-18T17:00:00","review":"Easy process while setting up, Lisa was such a great help! She worked with me around me schedule and saved a great space for my pontoon boat. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Bryan T."},{"reviewId":"e2fe175a-39dc-4d7a-a4b5-9412d7b5e164","range":0,"rating":5,"reply":"Hi Georgia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. Let us know if we can do anything to assist you!","replyTime":"2019-04-15T17:00:00","review":"Very helpful and professional","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Georgia S."},{"reviewId":"a10d7f86-4b4d-4e16-849f-4db4c4995428","range":0,"rating":5,"reply":"Thanks Cheyenne! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!","replyTime":"2019-04-08T17:00:00","review":"I?ve used them several times and they have always been convenient, courteous, and affordable.","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Cheyenne F."},{"reviewId":"e7e82711-fb04-482a-967d-59ef1031ca27","range":0,"rating":5,"reply":"Hi Nae, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 293-1231 or stop by the office if you need anything!","replyTime":"2019-04-01T17:00:00","review":"Awesome customer service !","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Nae N."},{"reviewId":"c1b2d6ae-63a9-4721-87db-c9ae139565a8","range":0,"rating":4,"reply":"Hi Brittany, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. We are here to help with any future storage needs!\n\n","replyTime":"2019-03-24T12:20:00","review":"Staff is very friendly and thorough, space is clean, and prices are pretty affordable. Haven?t moved in yet, but will update if anything changes.","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Brittany F."},{"reviewId":"f8935759-5123-41df-bdf0-284ac4a2697f","range":0,"rating":5,"reply":"Thank you for the kind words, Petra. We're glad Lisa was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2019-03-24T12:56:00","review":"Lisa help me to get a storage unit.","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Petra C."},{"reviewId":"b1bcfa57-0f02-41aa-ba9f-f9f9ad1f58ba","range":0,"rating":5,"reply":"Thank you for the kind words, Kat. We're glad Lisa was able to help! Our team is here to serve you, so give us a call at (505) 293-1231 if you need any future assistance.\n","replyTime":"2019-03-23T11:49:00","review":"Lisa has been suoer helpful","source":"Google","submissionTime":"2019-03-22T00:00:00","userName":"Kat A."},{"reviewId":"2ca60d76-26b3-4a9c-b2ad-b2da1a75de43","range":0,"rating":5,"reply":"Hi Spectrum Auction, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lisa and Amy! Let us know if you need any future assistance!\n","replyTime":"2019-03-19T12:03:00","review":"Lisa and Amy are extremely helpful and friendly. I would recommend to anyone.","source":"Google","submissionTime":"2019-03-19T00:00:00","userName":"Spectrum A."},{"reviewId":"698d5b81-9936-4726-8396-bfe92f2834b6","range":0,"rating":5,"reply":"Hi Aj, thank you for your review. We're glad Lisa was able to help! Stop by the office if you need anything.\n","replyTime":"2019-03-18T13:29:00","review":"Lisa was very nice and got us into a storage facility  .","source":"Google","submissionTime":"2019-03-18T00:00:00","userName":"AJ W."},{"reviewId":"79fcb4cb-139f-437e-a83b-6859179393f3","range":0,"rating":5,"reply":"Thanks, Susanne! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Please let us know if you need further assistance!\n","replyTime":"2019-03-19T15:10:00","review":"Friendly, helpful, and convenient!","source":"Google","submissionTime":"2019-03-18T00:00:00","userName":"susanne c."},{"reviewId":"816c41fe-e946-4b74-b104-47f29a9aa20f","range":0,"rating":4,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Fast and convenient","source":"Google","submissionTime":"2019-03-15T00:00:00","userName":"Ricky L."},{"reviewId":"5d3187e5-dda6-4ecd-92b3-44892ef94c8a","range":0,"rating":5,"reply":"Hi Laurie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We are always here to help.\n","replyTime":"2019-03-04T13:38:00","review":"Very friendly","source":"Google","submissionTime":"2019-03-02T00:00:00","userName":"Laurie S."},{"reviewId":"b6130214-3602-4ac5-b812-2749b70232e7","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"We have rented twice here and they are the best.","source":"Google","submissionTime":"2019-01-12T00:00:00","userName":"Corner O."},{"reviewId":"2a6350be-32c8-4385-96a5-3d5d8e3a5390","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"No issues so far, but does anyone know the gate hours?","source":"Google","submissionTime":"2018-12-16T00:00:00","userName":"Patrick S."},{"reviewId":"a27c61d0-c055-4315-86a4-17ae92ece2e1","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"This place was absolutely great amy was super helpful i couldnt have asked for better costomer service and i would recommend for anyone .","source":"Google","submissionTime":"2018-12-13T00:00:00","userName":"Jack P."},{"reviewId":"77213a2e-cb59-407b-8c1c-2b4ec2bab9cb","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Amy and Lisa were so helpful  and sweet! I plan to come here every time I need help with storage!!","source":"Google","submissionTime":"2018-12-13T00:00:00","userName":"Tae B."},{"reviewId":"194fcbdc-c9df-4079-934a-4b488821f156","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great customer service with a reasonable rate!","source":null,"submissionTime":"2018-03-02T14:35:00","userName":"Paul"},{"reviewId":"ec4f5c83-8f2a-4d22-b04d-92dcc2d8bc0f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Glad i went their feel sercure ,can be a tight fit and very clean ,my only sugestion is they have trash containers avalible for customers to throw away our trash or something lile that .but thats a all sugestion cuz syaff os great and they keep so clean i also like inbetween storages it brick not just tin walls plus sould steal doors not them flimsytin roll doors.","source":null,"submissionTime":"2016-10-26T07:40:00","userName":"mazie"},{"reviewId":"73e87200-9848-46ef-913a-a7a6184fb5af","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great customer service. 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