{"directions":{"correlationId":"7754b275-0a67-4fca-82bb-588cded8b7f6","data":{"directions":{"east":"Drive west on E 21st St N. Pass N Woodlawn Blvd and continue west. Our facility will be on your right.","landmarks":"E 21st St N and N Oliver St","north":"Drive south on I-135 S. Take Exit 9. Turn left onto E 21st St N. Our facility will be on your left after Oliver.","shortLink":"https://www.google.com/maps?cid=4132807444574902030","south":"Drive north on I-135 N. Take Exit 9. Turn right onto E 21st St N. Our facility will be on your left after Oliver.","west":"Drive east on E 21st St N. Pass Hillside St and continue east. Our facility will be on your left after Oliver."},"error":null},"errors":null},"has24HourAccess":true,"nearestLocations":{"correlationId":"674e8e63-9d3d-4ff1-99d3-6a018fef5091","data":{"count":0,"error":null,"nearestLocations":[]},"errors":null},"reviews":{"correlationId":"f6fbdfa4-5e5a-4d14-9a67-cfc07acbce69","data":{"count":516,"error":null,"reviews":[{"reviewId":"a4972885-6730-439f-b8b1-c300c7432de5","range":0,"rating":5,"reply":"Thank you, Cody, for sharing your experience. We are glad to hear that Jamie and Roger were friendly and helpful, and we will share your kind words with them and the rest of our Extra Space Storage team.","replyTime":"2026-11-05T16:52:00","review":"Jamie and Roger were very friendly and helpful","source":"Google","submissionTime":"2026-11-05T00:00:00","userName":"Cody F."},{"reviewId":"c4edd09a-dba1-4dd6-b7a2-94f81727db04","range":0,"rating":5,"reply":"Thank you for sharing your experience, Golda. We appreciate your feedback and will make sure to share your kind words with Roger and the rest of our team.","replyTime":"2026-11-03T13:40:00","review":"Roger is amazing and helpful.","source":"Google","submissionTime":"2026-11-03T00:00:00","userName":"Golda F."},{"reviewId":"4390ebb5-cdbf-48b6-9dba-15cc353f52fa","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Marquan. We're glad to hear that your experience with Extra Space Storage was quick and easy, and that our climate-controlled units suited your needs.","replyTime":"2026-10-31T13:10:00","review":"Fast and easy and climate control","source":"Google","submissionTime":"2026-10-31T00:00:00","userName":"Marquan T."},{"reviewId":"e73f0701-7218-414c-9825-d7549c955901","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback, Tyler. We’re delighted you found the space great and that Roger was so helpful!","replyTime":"2026-10-27T16:07:00","review":"Space is great! Roger was so helpful.","source":"Google","submissionTime":"2026-10-27T00:00:00","userName":"tyler s."},{"reviewId":"d353032b-a1a5-493c-b886-84fb7b616f04","range":0,"rating":5,"reply":"Thank you, Norma, for sharing your experience and for recommending Extra Space Storage! We are glad to hear that you had a smooth experience and appreciated our clean facility and customer service.","replyTime":"2026-10-23T16:46:00","review":"Very clean space! Wonderful customer service! No issues at all. Would recommend!","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Norma C."},{"reviewId":"c0b64b87-d466-4434-a3c0-a271212cd7b8","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Gaylen. We are glad to hear that your sign-up process went smoothly, and we will be sure to share your kind words with Roger and the team.","replyTime":"2026-10-21T10:48:00","review":"Super easy sign-up. Roger was great","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"gaylen G."},{"reviewId":"47f15893-7a73-48e5-9ad7-1fb38c58d38b","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Nicki! We're glad to hear that getting set up was easy and that our team provided such friendly and helpful service throughout your rental process.","replyTime":"2026-10-16T13:24:00","review":"Getting set up was easy and the agent assisting me was very friendly, knowledgeable and helpful! Also the representatives on site were just as friendly and helpful and make the entire renting experience enjoyable! Thank you!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Nicki D."},{"reviewId":"8d84ee0b-3e78-4d61-a655-c9b710da6616","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Anthony! We're glad to hear you had such a positive experience with Extra Space Storage, and we appreciate your kind words for our team.","replyTime":"2026-10-16T14:21:00","review":"Absolutely zero complaints. Great job, team.","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Anthony B."},{"reviewId":"4516e562-2b22-4f1a-b277-f3af2775d8ae","range":0,"rating":5,"reply":"Your positive feedback means a lot to us, Michael. We’re delighted our team was friendly and helpful throughout the buying process.","replyTime":"2026-10-08T12:47:00","review":"Very friendly and helpful with the whole buying process","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Michael M."},{"reviewId":"5285ef06-4abf-48d7-9c25-c77cf643873b","range":0,"rating":5,"reply":"Thank you for sharing your experience Sidney! We're glad to hear our team provided great customer service and made your reservation and walk-through quick and easy at Extra Space Storage.","replyTime":"2026-10-07T15:35:00","review":"Great customer service, very nice. Speedy reservations and walk-through","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Sidney J."},{"reviewId":"789cd6b7-bf20-4534-bf78-d769e7d17a22","range":0,"rating":5,"reply":"Thank you for sharing your experience Speccial! We're glad to hear that you enjoyed our quick, friendly service and clean facility at Extra Space Storage.","replyTime":"2026-09-28T11:45:00","review":"Quick, easy, friendly service, & clean!","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"Speccial N."},{"reviewId":"80413947-ca5b-4446-8ba9-4987ae21f7c9","range":0,"rating":5,"reply":"We are privileged to hear Jamie and Roger made such an impact. Their compassion and human touch reflect our team's commitment. Thank you, Abigail!","replyTime":"2026-09-24T10:28:00","review":"I had an exceptional experience with the team at Extra Storage Space.  Jamie and Roger went the extra mile for me and my team and were so communicative and helpful.  Their willingness to help, compassion, human touch is simply unparalleled and I cannot recommend this branch more.","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Abigail Z."},{"reviewId":"ceb0e833-3929-4747-bf04-4568e0824ac5","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Anthony. We are glad to hear Roger provided such helpful and accommodating support, and we will be sure to share your kind words with him and the team.","replyTime":"2026-09-23T11:47:00","review":"Roger was amazing when buying my storage unit. Very helpful, showed me around and very understanding. The place is clean and if I had to get a storage unit I would come here.","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Anthony C."},{"reviewId":"bdf5ecc6-ab1b-4ee3-8e42-a2f6c9ce13b3","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Rogers! We are glad to hear that Roger was friendly, efficient, and thorough in explaining everything. We will be sure to share your kind words with him and the team.","replyTime":"2026-09-19T10:16:00","review":"Roger is the best, fast friendly, explained everything. Wonderful employee","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Rogers F."},{"reviewId":"f80a32c8-7ad6-4eb8-b9e7-9bc3ecab5e91","range":0,"rating":5,"reply":"Hello, Latrina. Thank you for the 5-star review! We're so happy Roger could help. Let us know if you have questions at customerservice@extraspace.com.","replyTime":"2022-12-22T16:46:00","review":"Roger from Extra Space Storage was very helpful and made my experience an easy one. Thanks Roger.\n\nThis will be my second time using this company and the lady that helped me was very helpful and let me about the changes to keep my things safe which is a great upgrade from before. The welcome in the storage was a cool added touch.","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"Latrina D."},{"reviewId":"e895ecf0-8984-405a-8e46-1c1c6586ba96","range":0,"rating":5,"reply":"Thank you, Colby! We're glad the facility met your expectations. We appreciate your recommendation and value your long-term trust in Extra Space Storage.","replyTime":"2026-08-27T18:14:00","review":"I used Extra Space Storage for long-term storage. The facility was always clean and secure, and I never had any issues. It did get a little pricey over time, but overall I was very happy with my experience and would definitely recommend them.","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Colby S."},{"reviewId":"e071b85e-1016-4067-98d9-62b634d2abc6","range":0,"rating":5,"reply":"Thanks, Rico! We're glad your belongings are well stored with us. Your recommendation means a lot.","replyTime":"2026-08-26T07:45:00","review":"A great place to have my belongings stored at this storage facility. Highly recommend","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Rico C."},{"reviewId":"378a9a2b-69a4-4c90-90b6-265043b7924f","range":0,"rating":5,"reply":"We greatly appreciate your kind words, Shawn! Clean units and excellent staff are priorities we take seriously. Thank you for choosing Extra Space Storage.","replyTime":"2026-08-26T07:44:00","review":"Excellent staff and very clean storage units","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Shawn L."},{"reviewId":"fdaa1f38-5b0c-4489-aae4-218390715e0f","range":0,"rating":5,"reply":"Thank you for your review, Joshua! We're glad the facility met your expectations. Your recommendation means a lot to us.","replyTime":"2026-08-20T07:39:00","review":"Great place to store Contents, very well up keep place, highly recommend","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Joshua L."},{"reviewId":"abc1567f-b881-438c-81b3-617b3bc6f26f","range":0,"rating":5,"reply":"Thank you for your review, Stephen. We're glad our staff and clean facility met your expectations.","replyTime":"2026-08-16T15:14:00","review":"Staff pleasant facility is clean.","source":"Google","submissionTime":"2026-08-16T00:00:00","userName":"Stephen W."},{"reviewId":"58b84e01-85f8-40fb-8d20-1b393edcc549","range":0,"rating":5,"reply":"We genuinely admire your kind words, Montgomery. Making storage simple and stress-free is what we do best.","replyTime":"2026-08-12T09:16:00","review":"Super easy to work with.","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Montgomery M."},{"reviewId":"b36caac3-d7aa-4ae0-97ad-a4687a8d1c28","range":0,"rating":5,"reply":"Charell, thanks for highlighting our friendly service and great deals! We appreciate your positive feedback.","replyTime":"2026-06-03T13:30:00","review":"They were friendly and nice and great deals","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Charell L."},{"reviewId":"70cdad0f-4951-4975-8238-dee282e7e502","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lamont! We are pleased to hear Roger provided helpful and professional service.","replyTime":"2026-08-04T15:14:00","review":"Roger was very helpful and professional","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Lamont W."},{"reviewId":"ee280fa9-d0c2-45ca-b0a1-031121a9b5cd","range":0,"rating":5,"reply":"Thanks for the shoutout, BP! Jamie and Roger will love hearing this.","replyTime":"2026-08-01T09:02:00","review":"Jamie and Roger are awesome!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"BP"},{"reviewId":"7a408ee3-4406-4022-80a3-12d0594d4f8d","range":0,"rating":5,"reply":"We are grateful for your kind words, Jerline! Jamie and Roger are proud team members. Your recommendation means everything to us.","replyTime":"2026-08-01T13:28:00","review":"Jamie and Roger were a great help and explained the process well. Very helpful. Would definitely recommend extra space storage.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Jerline R."},{"reviewId":"8d28a478-0a6c-433a-b803-1b9d823c86dc","range":0,"rating":5,"reply":"We are thrilled to hear Roger and Jamie made your experience so positive. We will share your kind words with them!","replyTime":"2026-08-01T13:38:00","review":"Roger and Jamie were very helpful and patient. Would recommend to everyone.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Jaazer P."},{"reviewId":"2c148e7c-3a8c-4d6f-9a8b-1db5ed347350","range":0,"rating":5,"reply":"We are thrilled to hear that Roger and Jaime made your experience friendly and easy, Jessica. We'll share your kind words with them!","replyTime":"2026-08-02T08:54:00","review":"Roger and Jaime were super friendly upon entering. Roger was the one who assisted me with showing me around and made it a super easy process! Definitely recommend!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Jessica N."},{"reviewId":"706bdb1a-a051-491a-ab15-adf5d60151da","range":0,"rating":5,"reply":"We're grateful for your rating, Janet. Call us if you have any questions or need assistance with your rental!","replyTime":"2025-05-31T08:07:00","review":"Wonderful","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Janet B."},{"reviewId":"83bd71d0-15d4-4df4-8a4c-89321ade8602","range":0,"rating":5,"reply":"We're pleased to hear that Rodger provided amazing service during your smooth process. Thank you for sharing your experience Pranavi!","replyTime":"2026-08-18T12:44:00","review":"Rodger is amazing and the process was easy and smooth, definitely recommend this.","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Pranavi L."},{"reviewId":"8d3d062c-4925-44a0-91cb-9674198010b5","range":0,"rating":5,"reply":"Thanks, Darius! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.","replyTime":"2025-08-16T17:22:00","review":"Roger was amazing!!!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Darius H."},{"reviewId":"09e79e33-4bec-4fbb-af86-d4c3d27714a1","range":0,"rating":5,"reply":"Thanks for the kind words, Maryam! We're glad Roger's clear communication and professionalism made a great impression.","replyTime":"2026-07-16T13:34:00","review":"Roger was great and was very helpful. Communication was clear and is very professional and kind.","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Maryam B."},{"reviewId":"4b1608bf-379f-4ff5-8fb6-56fc6a208834","range":0,"rating":5,"reply":"We are excited to hear Roger made your setup seamless, Sarita! We'll share your kind words with him.","replyTime":"2026-07-14T16:07:00","review":"Roger was amazing and very helpful in getting me set up!","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Sarita C."},{"reviewId":"87680fed-33ce-4e62-a0f7-bd8a1014c3ed","range":0,"rating":5,"reply":"We are elated to hear Jamie and Roger made your upgrade to a bigger unit a breeze, Julie! We're glad to have amazing staff serving the neighborhood.","replyTime":"2026-07-11T09:21:00","review":"Jamie and Roger were fantastic!! After realizing all the stuff I to store, a bigger unit was needed. Jamie did all the things on the computer and it was a breeze!! Happy that they’re in the neighborhood and have amazing staff!!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Julie"},{"reviewId":"bbf52325-3d01-45f2-a284-87298fb8fa0e","range":0,"rating":5,"reply":"Your review is appreciated, Iceiss! So glad Jamie helped you find your unit!","replyTime":"2026-07-09T14:28:00","review":"jamie was amazing she showed me around the space and helped me find my unit nectar i was lost on my own lmao","source":"Google","submissionTime":"2026-07-09T00:00:00","userName":"iceiss m."},{"reviewId":"afb78f42-0118-450e-9670-2b10a914d42e","range":0,"rating":5,"reply":"Thank you for sharing Terri! We're glad the process was flawless and the facility met your standards. Your recommendation means a lot to us!","replyTime":"2026-06-29T14:12:00","review":"This is an exceptionally clean facility!  The process of obtaining a space and then transferring our things into it was flawless. We highly recommend!","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Terri B."},{"reviewId":"e33871f5-b2a2-4a6b-b71f-01d14209dae5","range":0,"rating":5,"reply":"Thank you for your review Sam! We're thrilled Rodger provided unbelievable customer service and went above and beyond for you today.","replyTime":"2026-06-09T13:41:00","review":"I 100 percent would recommend this place . The customer service is unbelievable and Rodger is such a good man . Trust that your stuff will remain safe here . Thankyou again for everything and going above and beyond for me today !","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Sam K."},{"reviewId":"047d5d8d-359e-4d5f-9828-95f0611768b3","range":0,"rating":5,"reply":"Sam, thank you for sharing your wonderful feedback about Rodger's exceptional service! We're thrilled you recommend us and appreciate your continued business.","replyTime":"2026-06-09T13:36:00","review":"I love this place . Been doing business a couple years now and today Rodger went above and beyond on this scorching hot day for me . I totally recommend this place for their great customer service.  Unbelievable! I appreciate that so much!","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Sam K."},{"reviewId":"a1c104d1-9d97-47f4-899c-dc9be89130b7","range":0,"rating":5,"reply":"Quadry, we are overjoyed to hear Jamie provided excellent service! Thanks for recommending our space and team.","replyTime":"2026-06-06T08:37:00","review":"Jamie was such great help very positive attitude and I was in and out great space great staff 10/10 must recommend!!!!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Quadry N."},{"reviewId":"85fae2c9-d74d-49a8-83a7-1c586df8b548","range":0,"rating":5,"reply":"Thank you for your review, Denise. We are glad to hear you find the facility handy and clean so far.\n","replyTime":"2026-05-31T11:26:00","review":"So far at good re handiness and clean.","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Denise H."},{"reviewId":"3ea4d69c-1d88-4c21-85b5-54d29da84cb0","range":0,"rating":5,"reply":"Carter, we are overjoyed to hear about Jamie and Roger's excellent service! Thanks for recognizing our clean, secure facility.","replyTime":"2026-05-22T14:06:00","review":"Great customer service from Jamie and Roger. They always greet you with smile and are extremely accommodating. Truly safe and secure storage in a clean facility. Would recommend.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Carter T."},{"reviewId":"ae371bdf-acd8-4d57-b4e9-99e4b99ab3c3","range":0,"rating":5,"reply":"We are pleased to hear Roger's friendly, knowledgeable service made such a positive impression on you, Antoine!","replyTime":"2026-04-16T13:56:00","review":"Roger displayed great customer service. He was very friendly and knew what his was talking about. Great job!","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Antoine M."},{"reviewId":"2277de8d-40f8-4136-ae96-d0bdaa7f924d","range":0,"rating":5,"reply":"Thank you so much, Adam, for sharing your experience and for choosing Extra Space Storage again! We’re thrilled to hear that Jamie and Rodger continue to provide such outstanding service and were able to help you seamlessly transition to a larger unit when you needed it. Their flexibility and genuine friendliness truly make a difference, and we’ll pass along your kind words. We’re glad you appreciate the cleanliness, security, and 24/7 access through our app; it’s great to know it’s been reliable and convenient for you. Your recommendation means a lot to us, and we look forward to continuing to be your go-to storage solution whenever the need arises!","replyTime":"2026-04-16T16:43:00","review":"This is the second time I have used, Extra Space Storage, and I was, again, treated extremely well by Jamie and Rodger. They are very helpful, were very flexible when I needed to change to a bigger unit at the last minute, and always genuinely friendly when I see or talk to them. The units are clean and secure, as well, the building and interior of the facility. It is so nice to have access to my storage any time of day or night, with the app that has always worked without fail. I hight recommend, Extra Space Storage, and I will continue to use them whenever necessary.\n\nAdam","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Adam P."},{"reviewId":"29b2f53c-3acf-47b6-aff4-b32cd72c11a0","range":0,"rating":5,"reply":"William, thank you for your kind words about our professional service! We're glad you had a great experience with us.","replyTime":"2026-04-15T11:55:00","review":"I love the professional service I receive","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"william l."},{"reviewId":"db3e6a64-3558-4329-a029-509ca2410e61","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lance! We're thrilled you found our facility clean, accessible, and staffed with good people.","replyTime":"2026-04-11T09:25:00","review":"Nice place, clean cool inside and easy access along with good people there.","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Lance B."},{"reviewId":"6a83d804-e786-470c-a108-ea034c4add0a","range":0,"rating":5,"reply":"Your positive feedback means everything, Markieta! Thank you for recommending us and recognizing our accommodating team's great customer service.","replyTime":"2026-04-11T10:13:00","review":"I recommend this business.  They've been very accommodating and easy yo work with.  Great customer service","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"markieta a."},{"reviewId":"b9ecc433-0782-4c61-90b7-fc4c28847dbf","range":0,"rating":5,"reply":"Thanks, Leeasia, for the great review! We appreciate your trust in our storage services and look forward to helping you again.","replyTime":"2026-04-12T13:03:00","review":"Great service I’ll be back","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Leeasia U."},{"reviewId":"53acf4a3-5a3e-4428-bdeb-84896577a032","range":0,"rating":5,"reply":"Your positive experience with our staff and facilities is greatly appreciated. Thank you for sharing your feedback.","replyTime":"2026-03-14T16:59:00","review":"Staff is extremely helpful. It's fully climate controlled, surveillance, and very adorable.","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Lynn S."},{"reviewId":"b9ce9255-783f-4fa1-81f6-ac39b79a8283","range":0,"rating":5,"reply":"Thank you for the review, Sergio! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-10-30T09:24:00","review":"So I booked a reservation online and saw their 5'x5' was on special at the moment so I decided to make a reservation.  As an artist i have a lot of art supplies and bi products I need to make my work, lucky for me that Extra Space Storage is a few miles from me and conveniently located.\nThe staff was awesome,  great at explaining,  showing me the unit and explaining well how to get to my unit off hrs and how to use their code system.\nI greatly appreciate the ESS team for the help.\nSerg","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"sergio m."},{"reviewId":"d63fa527-c841-4c16-a7ce-e49d876c09a5","range":0,"rating":5,"reply":"Thank you immensely for your kind words about our team's courteous service and quick storage process.","replyTime":"2026-02-27T13:29:00","review":"They worked with me and it was excellent. They definitely got me in. I was able to get my things stored away pretty quickly definitely will appreciate now being courteous and being kind and working with in order for storage and being available. Thank you again guys.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Cameron P."},{"reviewId":"87abbef9-191d-4050-be38-5884a58b6ab1","range":0,"rating":5,"reply":"We're grateful for your positive feedback! Thank you for reaching out.","replyTime":"2026-02-12T10:36:00","review":"So easy! So Secure!","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Chelsey M."},{"reviewId":"53cc492e-9d45-430d-b4df-bdfc8678f672","range":0,"rating":1,"reply":"We apologize for falling short of your expectations. Your situation sounds incredibly difficult. Please contact us at (316) 685-8080 to discuss further.","replyTime":"2026-01-30T09:29:00","review":"Hello my name is Sherida Cheyanne Bryant. When I moved to Wichita Kansas I decided to use the storage space. Mind you I used several storage spaces throughout my whole life I grew up in foster care so the only home I really had was a storage for my belongings. I paid my first payment and moved in. I was pregnant with my son and my young daughter. I had so many sentimental and memorable things in my storage like my dog's ashes my high school diploma pictures of my mother and I that she gave me and she no longer can replace. Even though I missed my second payment only my second payment of being there they immediately auctioned off my storage without even giving me a payment plan or a chance to pay it off. I will never ever recommend anyone going to this storage and I will make sure I let everyone know what they've done to me and my children and they stole my property and they sold it to someone else. Everyday I cry about my personal belongings that these people just threw out and didn't give any care in the world. I will never forgive them and I wish nothing but bad for their company and business. Just like they didn't care about me I certainly will never care about them. I will do everything in my power to ruin this business like they ruin my life. Thank you guys for listening to me when this storage place wouldn't. SUBSCRIBE TO MY YOUTUBE CHANNEL: Boujee Mom or Tik Tok: boujeebunniee","source":"Google","submissionTime":"2026-01-30T00:00:00","userName":"Boujee B."},{"reviewId":"52ebf06b-1c2d-486a-a6a6-90463ddaeb02","range":0,"rating":5,"reply":"We are elated to hear you found our facility clean, secure, and well-maintained with great service!","replyTime":"2026-01-30T13:12:00","review":"Clean, smells good, and secure. Great customer service.","source":"Google","submissionTime":"2026-01-30T00:00:00","userName":"Leah K."},{"reviewId":"9575a2e3-c5dc-4d31-92c9-8609264b1932","range":0,"rating":4,"reply":"We are elated to hear that you found our setup and close out process easy. Thank you for sharing your experience with us!","replyTime":"2026-01-29T17:06:00","review":"I do like this place, only left due to price! Everyone was nice, setup and close out was easy.","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Marcus B."},{"reviewId":"f0792c85-e445-4d78-9476-1bb653a9e4c9","range":0,"rating":5,"reply":"We are pleased to hear about your great experience! Thank you for recognizing Rodger's helpful service.","replyTime":"2026-01-20T14:27:00","review":"Great experience! Rodger was very helpful!","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Bridget H."},{"reviewId":"7e2fa87c-64c2-4422-bc59-0c5530a24481","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled our clean, climate-controlled storage and friendly team met your needs perfectly.","replyTime":"2026-01-17T09:31:00","review":"Storage was kept clean, items were safe and kept climate controlled as advertised. Customer service and customer support both were friendly, kind and helpful!","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Dawson M."},{"reviewId":"051af6f6-e50f-42f4-8750-2c7c31d09a45","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled you found our facility super clean and organized.","replyTime":"2026-01-14T10:58:00","review":"Super clean and organized place!","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Samantha W."},{"reviewId":"cc575693-1f2c-4a62-af3e-611ce0f3cc22","range":0,"rating":5,"reply":"Thank you for the kind words about our helpful staff! We're glad your experience was positive.","replyTime":"2026-01-05T09:43:00","review":"Staff is very helpful and was very nice experience all over!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Tyler H."},{"reviewId":"0620806b-95fd-4b31-8262-8c1c62175d23","range":0,"rating":5,"reply":"We are thrilled to hear about Jamie and Rodger's excellence! Thank you for recognizing our great people and facility!","replyTime":"2026-01-05T12:17:00","review":"Jamie and Rodger pour out excellence in what they do. Great people, great facility!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Alicia S."},{"reviewId":"4f70aa3c-4e32-4091-bf9c-7a3a8ccd7b66","range":0,"rating":5,"reply":"We are ecstatic to hear Jamie and Roger provided helpful service! Clean facilities and simple processes matter.","replyTime":"2026-01-05T12:54:00","review":"Jamie and Roger are so helpful, the place is clean and the process is fast and simple!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Jamie"},{"reviewId":"149fef36-2191-44ee-a655-bb9799d70bf1","range":0,"rating":5,"reply":"We are elated to hear your enthusiasm! Your excitement means everything to our Extra Space Storage team.","replyTime":"2026-01-05T13:03:00","review":"WOW!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Kandis A."},{"reviewId":"1b37cd36-39b1-4496-b5bd-30cfc97dbaab","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! We're thrilled you found our facility awesome.","replyTime":"2026-01-05T14:32:00","review":"Awsome facility!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"O V."},{"reviewId":"bb17f980-351a-4ff3-9a37-b8d63443e910","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're delighted our helpful staff made your visit great.","replyTime":"2026-01-05T17:33:00","review":"Staff was very helpful, Great place.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Tanya H."},{"reviewId":"840c8ba0-c3ca-4292-aab8-5115750830ab","range":0,"rating":5,"reply":"We are thrilled to hear you found our facility well maintained and staff fantastic. Thank you for recommending Extra Space Storage!","replyTime":"2026-01-05T17:33:00","review":"Well maintained and the staff is fantastic. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Timothy M."},{"reviewId":"d1f71b4f-7b58-46ee-86a7-b6fe4d743473","range":0,"rating":5,"reply":"Hi Ms., we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.","replyTime":"2026-01-04T09:06:00","review":"I had no issues with my unit. However my unit was a 5×10 @ 121.00 which i thought was a little to high for the size of the unit. The the price went up to 155.00 there was no way I was going to pay that much for the size I had.\nValada McDaniel","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Ms. V."},{"reviewId":"5dfda475-e528-4f4a-8cff-67c4461bb54b","range":0,"rating":5,"reply":"We are absolutely thrilled to hear the process was effortless and you loved the quick move-in experience!","replyTime":"2026-01-02T14:34:00","review":"The process was effortless and easy. I loved how quick I was able to get a unit and move-in. Thank you","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Sarah B."},{"reviewId":"4c43d9f0-1ba4-4c80-b05c-e8b3ade774ef","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Roger! We're thrilled he provided exceptional service. Roger truly is an asset to our team.","replyTime":"2025-12-27T11:23:00","review":"Roger went above and beyond to help me!\nHe is kind, courteous  and patient. Roger is highly efficient, has excellent customer service skills and is an asset to your organization. He deserves a raise!","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"c f."},{"reviewId":"43b8657d-b3cf-4178-9dd0-c7e8286d6f1d","range":0,"rating":4,"reply":"We greatly appreciate your positive feedback and trust in storing with Extra Space Storage!","replyTime":"2025-12-18T07:37:00","review":"I've had nothing but a good experience with this place and currently store my things here.","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Michael D."},{"reviewId":"e4680be0-0143-458e-bb1d-222a1a07edb6","range":0,"rating":5,"reply":"Thank you for the positive feedback, Dwight. We're excited to hear that you had a great experience with our manager at Extra Space Storage.","replyTime":"2024-10-01T16:44:00","review":"Great store. The manager was awesome.","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Dwight"},{"reviewId":"6aee17de-5a22-4e2e-ae4a-70970ec28919","range":0,"rating":5,"reply":"We are pleased to hear Rodger provided helpful service. Thanks for choosing Extra Space Storage!","replyTime":"2025-12-14T09:05:00","review":"Thanks Rodger, very helpful","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"SHIRLEY H."},{"reviewId":"dd134818-592c-4fd9-915e-2ec7e3cf6353","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience! Thanks for recognizing Jaime's professional service and our clean facility.","replyTime":"2025-11-19T10:37:00","review":"Nice facility and the back of the building is like a brick wall, it's really tight squeeze pulling in. Inside really clean I thought the lockers was cool. Jaime is the best, informational very professional service followed up with me made sure I was coming back. Nice location I'll be here as long as I need, Thanks...","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Don G."},{"reviewId":"522742d2-57b1-4dd1-a6f6-edc0c22e7433","range":0,"rating":3,"reply":"Sorry for any inconvenience with the rent increases. We appreciate your feedback about our facility and staff. Please contact us at (316) 685-8080 to discuss pricing concerns.","replyTime":"2025-11-17T07:34:00","review":"The facility and staff overall was a 5 star experience. No complaints at all.\n\nI'm giving them 3 stars because they decided twice in a row to raise our rent on a 10x10 unit by double. The first time went from $80 to around $180. The one gentleman was able to help us out and dropped it to $120. I figured it might have been a fluke in the system and didn't think much of it. Now, it happened again (a few months after the first increase) where they wanted to charge us around $220 for the same unit. The person we spoke to was much less willing to help and said that she could drop it a little but it was just going to go up again later. So, I found a the same size unit indoors somewhere else for $93. I've never had this type of experience with them before and would've stayed longer if they were reasonable but there is no way I'm going to spend $220 when I can spend $93.","source":"Google","submissionTime":"2025-11-16T00:00:00","userName":"TheManG"},{"reviewId":"b00b324f-0527-4a9a-ad45-3bf29563ff05","range":0,"rating":5,"reply":"We are delighted to hear Roger provided quick, efficient service and a thorough facility tour. Thanks for choosing us!","replyTime":"2025-11-08T15:59:00","review":"Today me and my son needed a storage place quickly.  Roger took us on a tour of the facility. Then he helped us to sign up online the whole process was quick and efficient. He was very thorough Thanks again Roger","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Deanna G."},{"reviewId":"0c07f481-c05a-4e77-948a-84f7f06cc09a","range":0,"rating":5,"reply":"We are overjoyed to hear Roger provided excellent customer service! Thank you for choosing Extra Space Storage again, Amber!","replyTime":"2025-11-05T11:54:00","review":"Roger B. Has always been a great help! This is our 2nd time at Extra Space storage and his customer service is why we chose to return again!  Big shout to ROGER!!! ??","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Amber B."},{"reviewId":"b34feeb8-3b9a-471c-9ea8-d08f47c63657","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience! Thank you for recognizing our team's helpfulness and friendliness.","replyTime":"2025-11-06T09:43:00","review":"It was a truly wonderful experience, and the individuals I encountered were exceptionally helpful with all of my inquiries and displayed remarkable friendliness.","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Leslee L."},{"reviewId":"f9f32b6b-44a9-4094-b6f0-691f980b0c50","range":0,"rating":5,"reply":"Your review is appreciated. We are glad you found our process simple and easy. Thank you for taking the time.","replyTime":"2025-11-05T10:33:00","review":"Simple and easy with great customer service.","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"M H."},{"reviewId":"54d9cf9f-3a2a-45b1-b59f-b52cf2131083","range":0,"rating":5,"reply":"Thank you for your review! We're delighted you found our service friendly, fast, and helpful.","replyTime":"2025-10-23T15:48:00","review":"Was extremely friendly, fast, and helpful.","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Dark A."},{"reviewId":"73a81b5f-abd0-4f0c-9dc4-498add9d5129","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! Great to hear Roger got you setup quickly.","replyTime":"2025-10-16T14:21:00","review":"This is a pretty neat place. With Roger I was pretty much all setup to go within 20 minutes.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Aaron M."},{"reviewId":"327db6f4-164d-49db-a539-5900bf71f8e0","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Robert! We're thrilled he provided helpful, knowledgeable service.","replyTime":"2025-10-16T18:41:00","review":"Robert was very helpful and knowledgeable on how the operation of Extra storage. He’s very respectful and funny.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Daqwan M."},{"reviewId":"e4ca59e0-3504-442a-8746-c76fd782bef7","range":0,"rating":5,"reply":"We are excited to hear Roger provided quick and efficient service! Thanks for choosing Extra Space Storage.","replyTime":"2025-10-11T16:11:00","review":"Roger was great., quick and efficient.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Tonie B."},{"reviewId":"0e204348-0238-4349-bb48-49f55fd2dcd8","range":0,"rating":5,"reply":"We are thrilled to hear Roger was very kind and helped with everything you needed. We appreciate your feedback!","replyTime":"2025-10-11T16:08:00","review":"Roger was very kind and helped us with everything we needed.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Courtney B."},{"reviewId":"59444289-91b5-44a0-8223-ae67eb055725","range":0,"rating":5,"reply":"Thanks Carmen! So happy Jamie provided amazing service and made your experience great. Her professionalism means everything to us!","replyTime":"2025-09-29T13:21:00","review":"From start to finish Jamie was amazing, she was knowledgeable, very friendly, professional and I might add she has top notch customer service skills!!!!\nGreat experience","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"Carmen P."},{"reviewId":"b5b0fa79-bdc2-4469-a74b-5600b2be64e6","range":0,"rating":5,"reply":"We are utterly delighted to hear Jamie and Roger provided fantastic service! Thanks for recommending our app and location.","replyTime":"2025-09-23T07:54:00","review":"Jamie and Roger are fantastic at explaining all the options available and always carry themselves professionally. I waited to write a review until I had more time to fully experience the service, and I can confidently say that since July, it’s been great!\n\nI also really like their app—it makes it simple to pay each month and super easy to get in and out of the facility by entering the digital codes. Everything has been smooth and hassle-free.\n\nI would absolutely recommend the 21st and Woodlawn location. 5/5 experience!","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Noemi I."},{"reviewId":"e9ef3edd-b052-404e-8289-6e7c4fce4d58","range":0,"rating":5,"reply":"We are overjoyed to hear about your very good experience! Thanks for recommending our friendly team.","replyTime":"2025-09-20T11:19:00","review":"Had a very good Experience, friendly sales associate, and friendly phone representative would recommend","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Brenda T."},{"reviewId":"239b3b8c-6324-41b5-aed4-07417ca3b35d","range":0,"rating":5,"reply":"Thank you for sharing! We're so glad you experienced our friendly staff and clean facility.","replyTime":"2025-09-20T16:56:00","review":"Friendly staff and clean building","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"ellasaundra d."},{"reviewId":"ff72829d-6303-4b30-9788-08a17445a3d4","range":0,"rating":5,"reply":"Your positive experience means everything to us! Thanks for choosing Extra Space Storage, Katie.","replyTime":"2025-09-12T07:47:00","review":"Very good services","source":"Google","submissionTime":"2025-09-11T00:00:00","userName":"Katie Q."},{"reviewId":"41186299-23f3-443e-b676-530c51742815","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! So glad Rodger provided great service for your storage needs.","replyTime":"2025-09-11T10:33:00","review":"Rodger was great to work with, thanks!","source":"Google","submissionTime":"2025-09-10T00:00:00","userName":"Shawn T."},{"reviewId":"0fa00c99-27ce-4b5b-9267-6066b1f73b84","range":0,"rating":5,"reply":"We are pleased to hear check-in was easy and Rodger provided great orientation for your larger unit transfer!","replyTime":"2025-08-29T10:32:00","review":"Check in was nice and easy- was able to transfer into a larger unit which should be plenty of space.  Rodger gave me a great orientation and was very helpful!","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Barb H."},{"reviewId":"fb46a539-5208-482a-94eb-aa3c3039029c","range":0,"rating":5,"reply":"We greatly appreciate your trust in us! Thanks for recognizing our commitment to doing business the right way.","replyTime":"2025-08-28T08:52:00","review":"I think they are very honorable.\nMuch better than peer type businesses.","source":"Google","submissionTime":"2025-08-27T00:00:00","userName":"SueEllen B."},{"reviewId":"0e1c3b2b-bcd7-4bbd-a4ba-b99bf885ba03","range":0,"rating":5,"reply":"We are ecstatic to hear our helpful staff and clean unit met your dorm storage needs perfectly!","replyTime":"2025-08-09T15:04:00","review":"Very helpful staff!! Unit was clean and exactly what we needed to store dorm stuff for the summer.","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Tina L."},{"reviewId":"88717127-60ef-4bf8-9627-0988b109237d","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience! Rodger sounds amazing and we're thrilled he provided such knowledgeable, patient service.","replyTime":"2025-08-08T11:00:00","review":"Great facility to store and wonderful staff! Rodger is so knowledgeable and patient and professional. Definitely knows his stuff and is great to work with!","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Lani S."},{"reviewId":"10be04cb-e56f-4b14-9b26-c6aa38a37922","range":0,"rating":5,"reply":"We are thrilled to hear Roger provided great service! Thanks for the positive feedback about our team.","replyTime":"2025-08-08T14:00:00","review":"Roger is great","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Evan M."},{"reviewId":"62860a64-80d2-4a21-bfbd-052051a9f7cb","range":0,"rating":5,"reply":"Your review is appreciated! So glad you found our Wichita storage affordable and the best around!","replyTime":"2025-08-05T09:23:00","review":"Best storage spaces in Wichita very affordable!!!","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Geoffrey L."},{"reviewId":"ec9b8511-39a6-4030-9273-f71373d4c259","range":0,"rating":5,"reply":"We are glad to hear you had a great experience! Thanks for the friendly welcome feedback and A+ rating.","replyTime":"2025-07-25T10:53:00","review":"The service was great I didn’t know what to expect but I was given a friendly welcome extra space storage gets an A+","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Savvy D."},{"reviewId":"1427e4f9-44d9-48fa-9471-09594db3ad02","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Jamie made your experience easy and our staff helped you out.","replyTime":"2025-07-24T09:13:00","review":"Super nice staff. Jamie was very helpful and made the process easy !","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"James L."},{"reviewId":"cde0fd6c-dc45-4647-bb78-d00f3b11b445","range":0,"rating":5,"reply":"We are delighted to hear about your amazing customer service experience with Extra Space Storage!","replyTime":"2025-07-15T09:39:00","review":"Amazing customer service","source":"Google","submissionTime":"2025-07-15T00:00:00","userName":"Adrienne T."},{"reviewId":"264d5fbf-650a-4c8e-8100-a4a536b0a4aa","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team! Thanks for highlighting how helpful and kind our staff were.","replyTime":"2025-07-12T12:19:00","review":"I got signed up super easily online and then when I had time I went over to ExtraSpace to get my keys and to ask questions. I walk into the office with some questions (I’ve lived in Wichita for less than a year so I’ve never been here before) the people in the office were so kind and helpful. They answered my questions and even showed me how to get into my unit. A gentleman working in the office gave me a tour and showed me where to park my car and how to use my app. I was nervous to go inside to ask questions but they were so kind! Such a great environment and service. 10/10.","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Jazmine P."},{"reviewId":"38f37023-00d0-4354-bedd-782cb77e2f3d","range":0,"rating":5,"reply":"We are delighted to hear you found our service easy and incredibly friendly! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-10T14:26:00","review":"very easy and incredibly friendly","source":"Google","submissionTime":"2025-07-10T00:00:00","userName":"Avaleana K."},{"reviewId":"e5776c0b-6989-4497-86a9-fa87c41372a1","range":0,"rating":4,"reply":"We're grateful for your rating, Kimberly. Call us at (316) 685-8080 if you have any questions or need assistance with your rental! ","replyTime":"2023-08-31T19:06:00","review":"Great facility! Used it while on deployment. Friendly and helpful staff. The app is nice for easy account access.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Kimberly K."},{"reviewId":"21827a82-9f8f-4cb9-85e4-eb55d21b3567","range":0,"rating":5,"reply":"We are delighted to hear Roger made your setup easy! Thanks for recognizing his kindness and professionalism.","replyTime":"2025-06-27T10:46:00","review":"Awesome people, Roger was super kind and professional; made it really easy to get everything set up","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Parker W."},{"reviewId":"00b92b43-d604-47b4-b560-e60e58be7b7c","range":0,"rating":5,"reply":"We are delighted to hear about your easy access and quick move-in experience! Thanks for choosing us.","replyTime":"2025-06-24T14:01:00","review":"Easy access and quick move in. Definitely a good place to get a unit","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"DeathlyCynicalTV"},{"reviewId":"96cb18ac-1bc6-4177-b74a-4083536e8005","range":0,"rating":5,"reply":"Hi Jewels, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!","replyTime":"2020-02-24T11:38:00","review":"Service is good.","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Jewels B."},{"reviewId":"550fef63-04e7-4ac9-a0fb-4a7e349dcb96","range":0,"rating":5,"reply":"We are delighted to hear you found our team helpful, Annie! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-15T14:58:00","review":"Very helpful","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Annie W."},{"reviewId":"c1ca8a90-1c13-4e39-851c-328302a14e9d","range":0,"rating":5,"reply":"We are delighted to hear about your great service experience with Extra Space Storage!","replyTime":"2025-06-13T16:06:00","review":"Great service","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Dawnisha J."},{"reviewId":"5be4884e-2ad1-4e83-8160-e949347ad198","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful team and easy process. Thank you for choosing Extra Space Storage!","replyTime":"2025-06-07T11:17:00","review":"Easy process and helpful folks.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Tommy N."},{"reviewId":"32719dc0-d83f-44ec-a690-d35a53f2ea76","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our service. Thank you for highlighting our clear explanations and great customer care.","replyTime":"2025-06-07T11:27:00","review":"This storage is worth getting. Great service. And easy explanation on how things work.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Traci H."},{"reviewId":"a898858a-d4f1-4753-8594-ed48aaa56f68","range":0,"rating":5,"reply":"We are delighted to hear our staff provided amazing assistance with great personality! Your positive feedback means a lot to our team.","replyTime":"2025-06-03T08:57:00","review":"Staff has been amazing and assisted when we needed them all with a great personality!","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Mary C."},{"reviewId":"1f1d0de8-5fae-4f23-ac3f-58870a42a6f2","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience! Your comments about our cleanliness and friendly staff mean everything to us.","replyTime":"2025-05-28T10:51:00","review":"Love this place every time I come it’s all ways super clean and the employees are super friendly","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Brandon M."},{"reviewId":"b3262fe8-3ecf-457c-85c7-6765f12321bc","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience. Thank you for recognizing our commitment to providing affordable, quality storage solutions.","replyTime":"2025-05-24T14:53:00","review":"Wonderful service, one of the best storage units and buildings I've gone too that's this affordable","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Blademaster 2."},{"reviewId":"24a93890-25f2-4246-8b11-9aa340044ec9","range":0,"rating":5,"reply":"Thanks for your positive feedback on the cleanliness of our storage facility!","replyTime":"2025-05-13T13:39:00","review":"Very Clean Place for Storage.!","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Deaunte V."},{"reviewId":"f5f149dc-352d-4c06-80f4-4bcd5c4cc57a","range":0,"rating":5,"reply":"We are ecstatic to hear about your quick and easy experience at Extra Space Storage!","replyTime":"2025-05-13T13:40:00","review":"Very quick and easy service!","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Draden V."},{"reviewId":"2636a1ba-56cf-4f59-bdd8-ee337a683639","range":0,"rating":5,"reply":"Thank you for taking the time to provide feedback. We're glad to hear that you found our facility clean, easy, and affordable. Our employees strive to be kind and helpful to all our customers.","replyTime":"2025-04-25T13:32:00","review":"Clean, easy and affordable. Also the employees are kind and helpful.","source":"Google","submissionTime":"2025-04-25T00:00:00","userName":"Marvell H."},{"reviewId":"32251fe0-7bf1-477d-ab77-c84f46ba75ea","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with Jamie. Thank you for sharing!","replyTime":"2025-04-23T13:52:00","review":"We dealt with Jamie. She was very friendly and helpful. Thanks for the pleasant experience.","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"John K."},{"reviewId":"e9bae356-13d6-47e9-8573-811dd2b52581","range":0,"rating":5,"reply":"We're privileged to have provided you with a great experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-04-23T13:53:00","review":"We had a great experience, I would highly recommend using Extra Space Storage!","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Gigi K."},{"reviewId":"3e00d845-e17b-40fd-8fe3-2bd7daaabcda","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our team at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-04-22T14:39:00","review":"These guys and gals are super friendly and great to work with! Place is super clean.","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Sheena"},{"reviewId":"67dd0acf-d7a0-40ae-946d-56da3b98e962","range":0,"rating":5,"reply":"Thank you for your review, Jamie! We deeply respect your feedback and are thrilled to hear about your positive experience at Extra Space Storage.","replyTime":"2025-04-10T09:46:00","review":"Very clean. Staff was great!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Jamie"},{"reviewId":"22cb38bb-7ccd-4ef2-8dd7-405468aeb0df","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with us.","replyTime":"2025-04-19T08:43:00","review":"Very friendly and insightful about the process","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Daniela G."},{"reviewId":"3a156862-138f-4aaa-a4ee-5df34bea7ec7","range":0,"rating":5,"reply":"Your review is appreciated. We are glad to hear that you had a pleasant experience finding your storage unit and learning how the locks work. Thank you immensely for sharing your feedback.","replyTime":"2025-04-19T11:07:00","review":"The experience was pleasant. I was able to find my storage unit and figure out how the locks work with help as a first time customer.","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Kiara R."},{"reviewId":"1b4743d6-a7bf-405e-a4cf-f2786f6b8bc9","range":0,"rating":5,"reply":"Thank you for the excellent rating, Angela! We're so glad we were able to meet your storage needs. ","replyTime":"2025-03-08T13:41:00","review":"Super clean and helpful friendly staff!","source":"Google","submissionTime":"2025-04-09T00:00:00","userName":"Angela B."},{"reviewId":"64f3306b-87ff-49d6-8d68-1be0426fd139","range":0,"rating":5,"reply":"We're glad to hear you had a great experience at Extra Space Storage! Thank you for your positive feedback.","replyTime":"2025-03-28T18:11:00","review":"Great place to go to, staff are very friendly and helpful. The units are a great price too! They are very spacious, I’ll sure be back to get another unit!","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"Xander S."},{"reviewId":"b7b08dd4-3e8c-48cd-a139-ef7dade67312","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Jamie. Thank you for sharing!","replyTime":"2025-03-27T08:21:00","review":"Jamie Kreimier was so great to work with. Helped me find exactly what I needed. Process was super easy. She walked me through everything step by step and answered any questions I had. So pleased thus far!!","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"Henry W."},{"reviewId":"04fc8db0-c281-45c2-868d-0752ceb620c6","range":0,"rating":5,"reply":"We are honored to have provided you with a positive experience at Extra Space Storage. Thank you for your review.","replyTime":"2025-03-26T07:44:00","review":"I recently have been using Extra Space Storage for all my work projects, and I couldn't be happier with my experience. The facility was clean, well-maintained, and secured with ample lighting and surveillance cameras. Jamie is amazing she was friendly and helpful, guiding me through the rental process and answering all my questions.\n\nThe variety of unit sizes offered made it easy to find one that fit my needs perfectly. I appreciated the convenient access hours, which allowed me to visit my unit whenever I needed. Overall, I highly recommend Extra Space Storage for anyone looking for a reliable storage solution!","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"justus b."},{"reviewId":"d0b1bf2c-459b-4a9f-9022-771c8657f3c8","range":0,"rating":5,"reply":"We are excited to hear about your fantastic experience at Extra Space Storage! Thank you for recommending us and for acknowledging Jamie's exceptional service. We're thrilled that Jamie at our East 21st location was able to provide such professional, courteous, and dedicated assistance. It's wonderful to know that her attention to detail and commitment to customer service made your storage process seamless and stress-free. We appreciate your kind words and high recommendation. Your positive feedback motivates us to continue delivering excellent service to all our customers.","replyTime":"2025-03-24T16:05:00","review":"I had a fantastic experience at ExtraSpace, thanks to the wonderful assistance provided by Jamie @ East 21st who helped me with my storage. She was professional, courteous, and went above and beyond to ensure everything was perfectly organized. Her attention to detail and dedication to customer service truly made the process seamless and stress-free. I highly recommend her and ExtraSpace for anyone needing reliable storage solutions. Thank you for making my experience so positive!","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Sopeap C."},{"reviewId":"24d33e66-d9db-4981-bc0c-a0f2a0f71479","range":0,"rating":5,"reply":"We're pleased to hear that Jamie was friendly, knowledgeable, and professional! Thank you for your feedback.","replyTime":"2025-03-08T07:26:00","review":"Jamie, very friendly, knowledgeable and professional!!!!","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Michelle J."},{"reviewId":"f18ef735-b9b2-4b07-93d2-a43ff890b61e","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-02-25T11:31:00","review":"Nice friendly service!  Came in to rent a unit today and the process was smooth including the tour and information about the facility.","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"Tay C."},{"reviewId":"6548a6c1-788a-4b58-8213-ee8d405688c0","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our team at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-02-26T07:40:00","review":"Extremely personable and informed! Made an errand much more pleasant than expected.","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"Savanna D."},{"reviewId":"39aa2ea7-0467-414c-86be-30ea244bd777","range":0,"rating":1,"reply":"We apologize for the inconvenience you experienced. Please contact us at (316) 685-8080 to discuss your concerns further.","replyTime":"2025-02-04T11:04:00","review":"These people are trash.  Can’t reach them when you need to can’t find anyone most of the time. Place stinks","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"mike j."},{"reviewId":"85075f36-650d-48cd-a985-e53860152cef","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Tisha at Extra Space Storage. We are delighted to hear that she was awesome to deal with and made efforts to ensure your satisfaction as a customer. We truly appreciate your feedback and are grateful that you took the time to let us know about the good service you received.","replyTime":"2025-01-31T17:50:00","review":"Always willing to work with me and treat me good! Tisha was awesome to deal with and made the effort to keep me as a happy customer.","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Christopher B."},{"reviewId":"1a046e60-781e-4744-abe9-2aa8c6363731","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with our team at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-01-29T09:05:00","review":"Very helpful and professional.  Answered all my questions and concerns","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Calandra S."},{"reviewId":"2941b40d-2b48-4788-8656-b2541a0e5b45","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are glad to hear that Jamie was able to assist you with your account needs at Extra Space Storage. Thank you for sharing your experience with us.","replyTime":"2025-01-15T11:51:00","review":"Extra Space Storage has a very accessible building, easy to come pick up and drop stuff off when needed. Jamie the manager of this location is willing to help with your account needs.","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Haylie T."},{"reviewId":"e85b92aa-e9ff-4a2b-b55d-e33a01678823","range":0,"rating":5,"reply":"Thank you for your feedback. We're excited to hear you had a positive experience with Extra Space Storage.","replyTime":"2025-01-15T12:34:00","review":"Extra space Storage","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Gigea N."},{"reviewId":"53d4f888-1263-4268-aebb-db76c831d93a","range":0,"rating":5,"reply":"Your feedback is incredibly valuable, and we sincerely appreciate you taking the time to share it. We are thrilled to hear about your positive experience with Jamie at Extra Space Storage. It's wonderful to know that Jamie was able to go above and beyond in answering your questions and helping you overcome any barriers during your unit transfer process. Our team strives to provide exceptional service, and we're delighted that Jamie exemplified this commitment. Thank you again for sharing your review and for your strong recommendation!","replyTime":"2024-12-26T16:16:00","review":"I could not ask for better service! I came in to transfer units, and Jamie went above and beyond with every question and removed every barrier I encountered. I can’t recommend enough!","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Rich W."},{"reviewId":"7458012e-e2e6-4c77-a4da-5cc7740f73b5","range":0,"rating":4,"reply":"We are overjoyed to hear that you found our facility safer and our staff wonderful! Thank you for your feedback.","replyTime":"2024-12-26T08:35:00","review":"Yep the facility was safer than the other storage location. And the guys and girls were... wonderful!!!?&#÷","source":"Google","submissionTime":"2024-12-25T00:00:00","userName":"terry t."},{"reviewId":"c8ee23ed-9c77-44cd-8ece-58194ad943c9","range":0,"rating":5,"reply":"We're happy to hear that Jamie made your experience fun at Extra Space Storage! Thank you for sharing your positive feedback, Christine Campbell.","replyTime":"2024-12-21T12:53:00","review":"Jamie was very helpful and made the process of getting a unit fun.  I appreciate Jamie and this Extra Storage Space!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Christine C."},{"reviewId":"9c4bee0e-dfd4-42ed-bbc7-42184f62a0d8","range":0,"rating":5,"reply":"We're happy to hear you had a great experience with us at Extra Space Storage!","replyTime":"2024-12-18T10:21:00","review":"Best place in town!","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Magnum L."},{"reviewId":"5cfd91cb-8e1f-409a-99ab-c90baf47f64d","range":0,"rating":5,"reply":"We're ecstatic to hear about your wonderful experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-16T13:29:00","review":"Had a wonderful experience and would recommend there facility to anyone how needs to store their things. The staff is amazing and help you with what ever you need.","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"Alex S."},{"reviewId":"a0f381fb-fbb9-464f-998d-4b725908ecc3","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our prices good and our team helpful.","replyTime":"2024-12-08T10:58:00","review":"Good price, and great service.  The team onsite is very nice and helpful.","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"SP500 I."},{"reviewId":"16f14fe2-cb59-47e0-b243-0282f3287f3d","range":0,"rating":5,"reply":"We are pleased to hear about your great experience with us and Jamie's helpfulness. Thank you for sharing your feedback.","replyTime":"2024-11-25T14:20:00","review":"I have had a great experience with them and Jamie was very helpful. Thank you guys.","source":"Google","submissionTime":"2024-11-25T00:00:00","userName":"Charadon J."},{"reviewId":"1d8cd3b0-ef6d-4a31-a9e3-8ecb7e73e67a","range":0,"rating":5,"reply":"We're glad to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-16T11:38:00","review":"I came in to look for a unit and the staff was very professional and nice. The facility was very clean and organized. I’d recommend others to check this place out before going anywhere else.","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Serenity J."},{"reviewId":"cc01a4ff-cd50-4c65-91bb-e0b2b8f55a13","range":0,"rating":5,"reply":"Your positive feedback on our clean and well-kept facility is greatly appreciated. Thank you for sharing your experience, Cody.","replyTime":"2024-11-01T10:02:00","review":"Such a clean and well kept facility!!!","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Cody"},{"reviewId":"b50caeff-3fec-4b8d-9bec-049a4c41b20b","range":0,"rating":5,"reply":"Thank you for your review! We are delighted to hear about your positive experience with our amazing customer service and clean store. We appreciate your feedback!","replyTime":"2024-11-01T10:03:00","review":"Amazing customer service, CHRIS IS THE BEST!!!! THANK YOU FOR ALL YOU DO!!! VERY CLEAN STORE AS WELL! ??","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Raina H."},{"reviewId":"f9ad272e-a356-4429-874f-8492e9ec5de6","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us. Thank you for recognizing our great customer service!","replyTime":"2024-06-18T10:38:00","review":"Great customer service! Every time I need support, I always get the best help.","source":"Google","submissionTime":"2024-10-29T00:00:00","userName":"Esther B."},{"reviewId":"fe957b9f-5bed-4bba-b0a4-a1f21c8bb243","range":0,"rating":5,"reply":"We are pleased to hear you had a positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2024-10-29T08:35:00","review":"Very clean, secure facility! Staff are awesome!","source":"Google","submissionTime":"2024-10-29T00:00:00","userName":"Jamie K."},{"reviewId":"c21637b7-1f2d-425c-887c-14cc3d1a7146","range":0,"rating":5,"reply":"We are overjoyed to hear that Jamie and Tisha provided amazing service to you. Thank you for sharing your experience with us!","replyTime":"2024-10-29T08:40:00","review":"Jamie and Tisha are amazing!!!!! You are in good hands with them. Thanks for helping me, find the right space for my items.","source":"Google","submissionTime":"2024-10-29T00:00:00","userName":"Comic A."},{"reviewId":"8f0a8261-c58a-4224-8f4a-9b348299ef99","range":0,"rating":5,"reply":"Thank you for your review, Mellissa! We are glad we could assist you promptly with your refund request.","replyTime":"2024-10-16T14:54:00","review":"I accidentally reserved a unit in a facility too far from my home and I called the next day and requested a refund and she immediately agreed to help me out with that and her customer service skills were amazing And I was so grateful to receive the refund Because I am using those funds for something very important! 10 out of 10 experience! Very grateful!","source":"Google","submissionTime":"2024-10-16T00:00:00","userName":"Mellissa L."},{"reviewId":"06cce40e-f135-40a7-9ec8-8e357e2ee394","range":0,"rating":5,"reply":"We're glad to hear you had a friendly and down-to-earth experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-10-11T11:23:00","review":"The experience was friendly and down the earth.","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Tranice J."},{"reviewId":"4331d075-c515-440d-b748-7990156b44e6","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Gabriel! Roger will be thrilled to hear your kind words. Thank you for recommending us!","replyTime":"2024-09-20T09:51:00","review":"I went with my wife to look at a unit and met with Roger. He was very informative, upfront, and honest about everything. He was very kind to us and we really felt like we could trust him. He made our experience there great! I would recommend this place and Roger to anyone looking for a unit!","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Gabriel G."},{"reviewId":"8438ed9e-5068-4ea1-a9fb-b18359c046da","range":0,"rating":5,"reply":"Thank you for sharing your experience, Devon Love. We're glad to hear that Rodger was helpful and proactive in assisting you.","replyTime":"2024-09-14T08:36:00","review":"Easy online lease process. Location was perfect down the street with climate controlled storage.  Pre leased 4 months, only needed 3 of the months. Rodger was very helpful and friendly. Took initiative in getting a refund when i was unaware it was even an option. Very pleased with experience.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Devon L."},{"reviewId":"d9d2f163-82b4-478d-a5a5-6c95d8401a82","range":0,"rating":5,"reply":"Hi Shannan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-05-08T12:01:00","review":"They are extremely personable and very easy to work with. Top notch security!!","source":"Google","submissionTime":"2024-08-23T00:00:00","userName":"Shannan N."},{"reviewId":"97ca80f2-a95e-40bf-bdc7-f41ca5b8e825","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Austin and our facility. We appreciate your feedback.","replyTime":"2024-08-21T07:38:00","review":"Austin was so helpful and welcoming. If i had a question they had an answer. The facility is super clean and you can tell its well taken care of. the fact they have a loading dock made moving my stuff into my unit so much easier and it didn't feel nearly as cramped as some places can get. I've been renting a storage unit for about 8 years now. I rented from two other places previously and the customer service here is hands down the best I've ever experienced.","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"charly a."},{"reviewId":"3117028b-e5af-429b-93a4-78ab870810c8","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us Pavittar! We are glad to hear that you found our customer service to be good and our prices to be pocket-friendly. If you have any further feedback or questions, feel free to reach out to us at (316) 685-8080.","replyTime":"2024-05-09T10:15:00","review":"Hello everyone I would like to say that the customer service is good and the prices are also pocket friendly ??","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Pavittar B."},{"reviewId":"f58ffad1-925a-46a2-887b-a0ab6f3a5fb2","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We deeply respect your kind words about our team members Austin and Rodger. Thank you for choosing Extra Space Storage for your rotating art storage needs.","replyTime":"2024-08-05T14:29:00","review":"Austin super helpful in choosing correct options for my rotating art storage. Need temp-control for paintings, ready access with good hours, smallest reasonable space, lowest price. Great support! Rodger also super & helpful when I almost closed entry-door on a pallet of art, thinking I had blocked the auto-close *eye* YIKES!","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"EagleTurtle Y."},{"reviewId":"ad0c04b9-c094-4d2b-acf8-c5621d38b462","range":0,"rating":5,"reply":"We're excited to hear that our team member was able to help you out in your situation! Thank you for sharing your experience with us.","replyTime":"2024-07-26T11:58:00","review":"I can’t remember his name but he saved me money got me in and out and was just an overall life saver in my situation!!!","source":"Google","submissionTime":"2024-07-26T00:00:00","userName":"Ty C."},{"reviewId":"37b6e964-69f5-4a24-a272-daa8cf7b4664","range":0,"rating":5,"reply":"We sincerely value your positive feedback, Sara. Thank you for sharing your experience with us!","replyTime":"2024-07-26T17:53:00","review":"Best storage facility I’ve ever experienced. Great customer service for guys in the office. Facility is very clean, with up to date security features. Great pricing as well. I’d honestly never go anywhere else!","source":"Google","submissionTime":"2024-07-26T00:00:00","userName":"Sara F."},{"reviewId":"73cfb25d-3a20-4dcd-ad48-8f59278a9e70","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-07-27T07:56:00","review":"Very clean and secure facility. Austin was extremely friendly and helpful with setting up the rental agreement and explaining everything.  He asked us repeatedly if we had any questions. I have rented storage units in the past and this was by far the best experience yet.","source":"Google","submissionTime":"2024-07-26T00:00:00","userName":"James L."},{"reviewId":"06edfab6-c4df-4deb-8612-eedae4fc48b7","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We are thrilled to hear that Austin provided you with prompt and efficient customer service. We appreciate your 10/10 rating!","replyTime":"2024-07-13T12:39:00","review":"Austin assisted us today. Prompt, efficient and great customer service! 10/10.","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"Renee' S."},{"reviewId":"75df6358-5a05-4741-8ff9-150d123e6112","range":0,"rating":5,"reply":"We're overjoyed to hear that Austin made your experience smooth and was helpful with all your questions. Thank you for recommending us!","replyTime":"2024-07-11T09:52:00","review":"Austin made this process extremely smooth! He was so helpful and patient with any and all questions I had. I can 100% recommend!","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"Alessa T."},{"reviewId":"fd50d95f-481f-4c74-9144-f169830761dd","range":0,"rating":5,"reply":"We are glad to hear that Austin provided excellent customer service and answered all your questions. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-11T09:53:00","review":"Talked to Austin today and he took his time answering every question I had! Definitely appreciate him and his customer services towards me. Thanks man!","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"Darious B."},{"reviewId":"8542213b-742e-445b-9e24-4945fc4a6079","range":0,"rating":5,"reply":"We're glad to hear that you've had a positive experience with us! Thank you for your kind words.","replyTime":"2024-07-11T14:21:00","review":"Everytime I have visited this place it is always so clean and the staff is amazing!","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"Tiara B."},{"reviewId":"9990c2f8-ccfa-48a4-8b17-f5be5c66e8b8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Thanks to Austin we were able to get in and out getting a storage unit! He was professional and very informative. Thank you Austin! Will definitely be recommending ExtraSpace","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Zakeya H."},{"reviewId":"41fe7902-ddd6-4777-b0af-61ca39822fae","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We strive to provide a safe and secure storage facility for all our customers. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-28T11:58:00","review":"I found this storage facility to be great in working with their customers and making sure you feel safe storing your items in their facility","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"C. S."},{"reviewId":"091bf1b9-7771-43c3-a683-d0b7d522c61d","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We are overjoyed to hear that you appreciated our communication, customer service, and safety features.","replyTime":"2024-06-27T09:50:00","review":"Great communication and customer service as well as many safety features in place to stop theft.","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Dylan H."},{"reviewId":"5d44afc7-ffc5-4f31-9b59-7d463a97edd1","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for the kind words about our customer service!","replyTime":"2024-06-27T16:20:00","review":"Very nice!! Great customer service!","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Tabitha K."},{"reviewId":"46482972-e662-4903-99ba-7483010fa8f7","range":0,"rating":5,"reply":"We're overjoyed to hear that Austin provided exceptional service! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-26T15:48:00","review":"Austin gets it","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"Randall A."},{"reviewId":"7a1a5d4d-0c15-4bab-bd47-e151222ad127","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are glad to hear that you found our facility clean and secure. We apologize for the inconvenience of not having a restroom available after office hours. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-25T08:19:00","review":"Extra Space Storage is very clean and secure. Both gentlemen in the office were friendly, funny, and helpful. The promo deal of 1st month free was wonderful. I have been in several times and had no problems. Only thing is if it's after office hours, there's no restroom.","source":"Google","submissionTime":"2024-06-25T00:00:00","userName":"C B."},{"reviewId":"7e0a48d8-3c4a-4c78-8874-d60ca0d4c42c","range":0,"rating":5,"reply":"Thank you for the kind words, Shara! We're committed to providing excellent customer service.\r\n","replyTime":"2024-06-20T09:26:00","review":"Great service !!! Thank you !!!","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Shara A."},{"reviewId":"14e1dad9-4a5d-43be-9b41-02c105b1323b","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us. We are pleased to hear that you had a positive experience with us. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-30T18:55:00","review":"Extremely helpful, professional , and shopped around to give us the best price . We won't be using any other facilities... This place ROCKS !!","source":"Google","submissionTime":"2024-06-13T00:00:00","userName":"Mary M."},{"reviewId":"b347ad82-1208-46ba-99e9-33fe71173eba","range":0,"rating":5,"reply":"We are honored to hear about your positive experience at Extra Space Storage! Thank you for choosing us to keep your belongings safe. ","replyTime":"2024-05-27T11:43:00","review":"Extra Space Storage has been GREAT to me! “They ain’t got roaches or nothing”! Keep your stuff here! And The workers were very helpful and kind!  Mwah ??","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Noni B."},{"reviewId":"44e675d6-4f72-411e-9456-985678ce9a04","range":0,"rating":5,"reply":"Great to hear that you found our storage system easy to understand. If you have any questions or need assistance in the future, feel free to give us a call at (316) 685-8080. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-18T11:48:00","review":"Great introduction to the storage area and easy to understand how the storage system works","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Killian R."},{"reviewId":"dc912752-a6f2-44e3-a7f2-7182903e4cdf","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us. We are pleased to hear that your storage process was seamless and that our staff was pleasant to work with. If you ever need storage again, don't hesitate to give us a call at (316) 685-8080.","replyTime":"2024-05-18T12:52:00","review":"No complaints throughout the whole process. Was seamless to pay, store, and move out. All staff I interacted with was very pleasant.","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Connor C."},{"reviewId":"207433c8-70d7-4906-8ac0-c522996ed30d","range":0,"rating":5,"reply":"Thank you for the 5-star review, Lisa! We're glad to hear that you had a wonderful experience with us and feel comfortable storing your personals at Extra Space Storage. We appreciate your kind words and look forward to continuing to provide you with excellent service.","replyTime":"2024-05-17T12:38:00","review":"I would like to thank the office of Extra Space Storage for their kind and generous welcome. I have had a wonderful experience and feel so comfortable about being a customer here with my personals. It also is very well maintained. 5 stars for me! ????????????","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Lisa B."},{"reviewId":"2141001d-4431-4f81-8e10-1e5dcccbbc08","range":0,"rating":5,"reply":"Thank you for the excellent rating, Chris! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!","replyTime":"2022-04-11T17:21:00","review":"Seemless process, clean and upkept facility and Rodger was fantastic!","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Chris J."},{"reviewId":"eb2d5ad2-7fc0-4bcb-b6ec-1d62a9885dd4","range":0,"rating":5,"reply":"Thank you for the review, Andrés! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-09T09:46:00","review":"Came in almost at the last minute, they helped me through the process. Very helpful and friendly staff. Very recommended!","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Andrés R."},{"reviewId":"4413ef2c-7c67-4b82-bb73-1b3e7be6f30c","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us! Thank you for choosing Extra Space Storage. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-04T10:26:00","review":"Easy to work with!!","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Amy H."},{"reviewId":"3595d044-05e1-480f-8213-949ee6d7cc91","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at our facility. Thank you for sharing your feedback with us. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at (316) 685-8080.","replyTime":"2024-05-02T12:05:00","review":"You can park immediately at the door and they have carts that you can stack your stuff on and roll to your storage locker. The air conditioned facility is ice cold and Fire extinguisher are plenty full and exits clearly marked, so I do feel comfortable going through the many  tubs. I have to decide on keeping after the death of my mother.","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"Kimberly"},{"reviewId":"b7099717-c9a3-4c95-9db6-041f3fd0a132","range":0,"rating":5,"reply":"Thank you for the kind words, Chazz.! We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2024-04-25T11:51:00","review":"The staff here is extremely friendly! I would highly recommend this facility. I stored 95% of my belongings in one of the units while I was in between selling my house and buying a new one which took nearly a year.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Chazz. Z."},{"reviewId":"b8d614dc-30e3-47a3-a6e0-98b720795e49","range":0,"rating":5,"reply":"Hi Terry, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-04-24T13:18:00","review":"This is a excellent company to do business with.","source":"Google","submissionTime":"2024-04-23T00:00:00","userName":"Terry S."},{"reviewId":"f1b5047a-4f1a-4e50-a572-f80d4c745d5a","range":0,"rating":5,"reply":"Hi Andrea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-22T09:24:00","review":"My friend and I are currently using this storage and we love it so far. Austin at the front desk is very helpful and patient and walked us through the entire process. We recommend this storage to everyone who is interested. Easy process, great pricing, awesome customer service. 10/10","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Andrea O."},{"reviewId":"b9f344de-b916-403f-92c9-d040fc796392","range":0,"rating":1,"reply":"Joifulady, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (316) 685-8080 so that we can learn more about your experience. ","replyTime":"2024-04-10T10:10:00","review":"The facility is fine, the storage units are clean and spacious. My issue is with how fast they will auction your unit(maximum of 30 days...they just care about their fee). Then they cite privacy laws so you have no recourse in contacting who buys the unit. Lost my entire family legacy in personal items/photo albums/yearbooks/papers(including items that HAVE led to fraud) . Could care less about furniture or things that can be replaced. This after explaining the situation upon renting. They knew we all live out of town so no one could run up there to stop them.  Did I mention they went up on the rental price by $40 \"just because\" 4 months after getting the unit?\nThen charged me $500 to empty my second unit which they told me I HAD to do since they auctioned the first one.\nFound it ironic that while I was talking to Roger, a gentleman came in inquiring about rental and Roger told him that if he rented a unit and any issues came up where he needed more time to pay, etc. they would work with him. The look of incredibility on my face was priceless!!! That definitely was not my experience.\nNot one to complain and I usually will leave a great review for good service, but I also won't lie. Upon researching further, my opinion is that storage facilities may have their place TEMPORARILY,  but long term it's one big scam.","source":"Google","submissionTime":"2024-04-10T00:00:00","userName":"Joifulady 1."},{"reviewId":"0f6f8908-8ac3-4753-a389-162b5e934334","range":0,"rating":5,"reply":"Hi Lauren, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-09T12:40:00","review":"Austin did a great job of helping me get into my unit quickly and gave me a great tour of the facility and how everything works. Was exactly what I needed ????","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Lauren B."},{"reviewId":"49b14d01-3af8-4cf6-b07a-5ebda42f9b95","range":0,"rating":5,"reply":"Hi Chylah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-27T12:22:00","review":"Austin was a big help! He was very patient with showing me all of the storages because I am very indecisive.  The price is perfect and the staff is very friendly. Highly recommended!!","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Chylah S."},{"reviewId":"1907dc6b-51b4-4240-8f48-6246bcd08e7c","range":0,"rating":5,"reply":"Hi Za, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-03-27T15:30:00","review":"Great place","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"za c."},{"reviewId":"940ddc28-b550-45da-87cd-ee0f5ae450a8","range":0,"rating":5,"reply":"Thank you for the review, Bridget! We pride ourselves on having a friendly, accommodating staff and are so happy Roger and Austin were able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2024-03-21T17:03:00","review":"The staff was very knowledgeable and helpful. Roger and Austin are great team.","source":"Google","submissionTime":"2024-03-21T00:00:00","userName":"Bridget P."},{"reviewId":"cfbf7823-fe83-4e0b-8049-e7f76700d850","range":0,"rating":5,"reply":"Thank you for the review, Donna! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-14T09:37:00","review":"These folks were very helpful! Very professional.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Donna B."},{"reviewId":"bbaa5195-2ca1-40fd-8e38-abc901510f24","range":0,"rating":5,"reply":"Hi Angela, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-02-26T09:45:00","review":"Great experience at Extra Space!  Thank you.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Angela D."},{"reviewId":"c8984f7a-fd85-475b-b2f1-2356a8d6daa0","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Brody! We're so happy to hear Austin was able to make your rental process hassle-free! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2024-02-24T11:33:00","review":"Great customer service and very informative. Austin made the process very clear for me and a smoothe and easy transition while I’m moving. Great guy!","source":"Google","submissionTime":"2024-02-23T00:00:00","userName":"Brody C."},{"reviewId":"ed5f0097-47c6-46c2-9ef0-014190283487","range":0,"rating":5,"reply":"Hi Paul, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-02-13T10:18:00","review":"Awesome, professional and very helpful.","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Paul L."},{"reviewId":"829ad494-3b1b-4d08-9c96-0fde45d167e0","range":0,"rating":5,"reply":"Hi Brian, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-02-09T11:41:00","review":"In the fall of 2022 I started researching climate controlled storage facilities in my area, in which there are many, to find the best one for my storage needs based on a combination of online reviews, its own website reviews, accessibly, and unit rental cost for the market area. I also went to visit my top few picks of facilities and the onsite staff to evaluate them further.  ExtraSpace Storage became my top pick because of how well they maintain their facilities, their onsite staff was the most professional and friendly of all, and the way the facility was set up for moving stored items in and out was the most efficient plus secure. ExtraSpace Storage made the process to secure and rent a unit with ease online. Easy setup for auto monthly payments. The process to move out and end the rental contract was so simple.  I highly recommend anyone needing storage space to give ExtraSpace Storage an opportunity to help you with your needs. Great organization.","source":"Google","submissionTime":"2024-02-09T00:00:00","userName":"Brian H."},{"reviewId":"fa4d4334-8e6c-4c65-9b66-03f5433a6df4","range":0,"rating":5,"reply":"Hi Bea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin and Roger! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-07T13:16:00","review":"Austin and Roger were great helping getting me to my storage showing me exactly how the lock worked and how to work all the doors and even get me moving equipment. Definitely great service and a very clean location.","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Bea L."},{"reviewId":"31cbea9b-210e-47bd-9587-e95c81055e6b","range":0,"rating":3,"reply":"Thanks for the review, Joseph. We strive for 5 star customer service and are sorry you didn't get that. If you have any questions please let us know at (316) 685-8080.","replyTime":"2024-02-02T09:12:00","review":"*Update*My review was meant to be indifferent if anything I was impressed of the size of your facility. {Should put a plate on the door frame\nTo make it harder to depress the striker giving unauthorized access to those that don't have a right to be in there} at the right storage facility I had the code to get in but boss ma  lost the key to his storage I was in and loading his stuff in minutes despite not having a key.... Just food 4 thought.\nThe boss man gave me the wrong storage info ..... I thought. So the door code wasn't working so I took my knife [the latch had no guard over it nor did any other doors} ,it popped open easily. I could not find locker 1155 all these started with a letter and no  more then 3 number that followed. ITS A MASSIVE PLACE so took me awhile then I realized his was a half block away! Just glad numbers were Sooo different and I didn't break  into the wrong one.... But again anyone can easily pop any of door with ease.","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"Joseph T."},{"reviewId":"a81c997f-c594-4584-b533-edf1dbbacbfe","range":0,"rating":4,"reply":"Kariss, thank you for the review. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.","replyTime":"2024-01-22T15:51:00","review":"Great internet rate but once that rates over it’s expensive.","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Kariss H."},{"reviewId":"d9858e35-8ecf-4ede-a9aa-0241a980b09d","range":0,"rating":5,"reply":"Hi Antonio, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rodger! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-17T13:47:00","review":"Rodger was very help explaining the in and out of the storage units and office hours I will recommend this storage company to all of my friends","source":"Google","submissionTime":"2024-01-19T00:00:00","userName":"Antonio S."},{"reviewId":"8bab1308-80ea-465d-942e-319df433ff2d","range":0,"rating":5,"reply":"Hi Gigi, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2024-01-19T12:08:00","review":"They are awesome!! Very helpful","source":"Google","submissionTime":"2024-01-18T00:00:00","userName":"GiGi R."},{"reviewId":"2d8fd14b-69d1-4d06-9f3b-38b2fb73e72b","range":0,"rating":5,"reply":"Hi Erika, thanks so much for your review! We are thrilled to hear your experience with Austin was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-12-14T09:17:00","review":"Austin down in Wichita, Kansas gave me exceptional service when I needed to change my card information and get a better rate on my storage unit. He had a kind tone of voice on the phone and was super understanding and helpful. Please pass him some kudos!","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Erika C."},{"reviewId":"b9e3712a-ed3e-48ad-8169-fd1ef96bd413","range":0,"rating":5,"reply":"Thank you for your 5-star review, Greg. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2023-12-07T14:30:00","review":"Outstanding!!!!!!! Service was simply outstanding","source":"Google","submissionTime":"2023-12-07T00:00:00","userName":"Greg B."},{"reviewId":"07d9ff03-fb3a-4feb-b5e0-6c623aeb0d3b","range":0,"rating":5,"reply":"Hi Bailey, thank you for your review. We're glad Austin was super helpful and kind! Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-12-06T16:01:00","review":"Austin with extra space storage was super helpful and kind!","source":"Google","submissionTime":"2023-12-06T00:00:00","userName":"Bailey S."},{"reviewId":"0809e607-0bff-47bd-9fe1-3e3b28c1bcb0","range":0,"rating":5,"reply":"Thank you for the kind words, Odezmond! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2023-12-02T11:59:00","review":"Great costumer service","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Odezmond t."},{"reviewId":"fe81dc33-61b1-441c-9a6e-4e7886ea79a5","range":0,"rating":5,"reply":"Hi Cortez, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-12-04T14:10:00","review":"Great customer service","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Cortez T."},{"reviewId":"fc1e9842-3b3a-486b-9d97-e0e89b0e5dfb","range":0,"rating":5,"reply":"Hi Melissa, thanks so much for your review! We are thrilled to hear your experience with Austin was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-12-04T10:03:00","review":"I needed to find a storage space very quickly due to a very short turn around time on moving things from a burned apartment I was just able to get back into to salvage what was salvageable. Austin was amazing at quickly helping me to secure a storage unit so that things could be moved there quickly in the interim. Within minutes I had the comfort of knowing there was a place to securely keep things while we regrouped. Thank you, thank you, thank you!","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Melissa K."},{"reviewId":"35d9cadb-f254-4ae0-b26b-c11208846a51","range":0,"rating":5,"reply":"Hi Kottok, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-18T17:15:00","review":"Very clean place, you could eat your thanksgiving turkey off of the floor! Roger was friendly and provided excellent customer service.","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Kottok M."},{"reviewId":"5ab7d055-e81a-40e4-b9bd-a7ba1c698aec","range":0,"rating":5,"reply":"Hi Marlo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-11-15T08:10:00","review":"Family","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Marlo C."},{"reviewId":"93121f1f-b493-405d-9b45-71c17c13093a","range":0,"rating":5,"reply":"Hi Steven, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-11-15T12:15:00","review":"Pumpkin","source":"Google","submissionTime":"2023-11-15T00:00:00","userName":"Steven B."},{"reviewId":"fa556abe-e96f-4b0b-85d7-84f2274e7a24","range":0,"rating":5,"reply":"Hi Amera, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-11-01T10:22:00","review":"Extra space definitely looks out I appreciate it you guys for letting me use the storage thanks definitely great storage unit great customer service reps ??","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"amera w."},{"reviewId":"fb462c70-68d0-4658-841c-9cba7b42ff20","range":0,"rating":5,"reply":"Hi Shantea, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-11-01T13:20:00","review":"Haven't had anything negative to say about my experience interacting with the staff. The only annoying thing is dealing with the double doors and timer it's kind of inconvenient","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Shantea T."},{"reviewId":"c4694e30-65e8-4009-83d2-55820812cde5","range":0,"rating":5,"reply":"Hi Anisha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-31T14:44:00","review":"Called and had a question about my rental and Austin at the Wichita location was so helpful and nice!","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Anisha M."},{"reviewId":"0690c326-4be3-4ade-b0c1-5c1685f2d3e1","range":0,"rating":5,"reply":"Thank you for the review, Brandy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-16T09:10:00","review":"I took advantage of the online discount very helpful didn’t have to go to the store to sign contracts was able E-sign documents from the contract! Austin was prompt when responding to online applications! The storage is inside the building which is far better than having outside storage! The staff was very thorough Austin greeted me at the door!I  He gave a tour of the building& showed me how to gain access into the building! Great experience! So if you’re looking for a storage I highly recommend Extra Space Storage!","source":"Google","submissionTime":"2023-10-15T00:00:00","userName":"Brandy C."},{"reviewId":"86031c30-c985-4423-adc8-04a5690442f3","range":0,"rating":5,"reply":"Thank you for the review, Brenda! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-14T11:28:00","review":"I have nothing but good things to say. Everyone was so nice during the time I had my storage there were no problems and they were always willing to help problem solve if there was an issue. I would most definitely do business again as refer someone .\nThank you Roger(:","source":"Google","submissionTime":"2023-10-14T00:00:00","userName":"Brenda P."},{"reviewId":"85a1fd18-25e6-47c6-a3e8-7bb2feaa512e","range":0,"rating":5,"reply":"Hi Rj, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ditges! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-11T11:40:00","review":"Mr Ditges is very professional and helpful. If you need storage, come see this guy.","source":"Google","submissionTime":"2023-10-11T00:00:00","userName":"rj c."},{"reviewId":"092db5e0-9e3c-43ff-833b-b9026ddbe530","range":0,"rating":5,"reply":"Thank you for the kind words, Kate. We're glad Rodger was able to help! Our team is here to serve you, so give us a call at (316) 685-8080 if you need any future assistance.\n","replyTime":"2023-09-30T09:33:00","review":"Had to find a storage unit at the last minute and Rodger helped me find a great deal. If you don’t see what you need on the website just give him and call!  Great customer service and facilities. Highly recommend.","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Kate C."},{"reviewId":"517f1bac-5f92-497a-80a7-b2f171d6ee31","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Samantha! We're so happy to hear Rodger was able to make your rental process easy and speedy! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2023-03-11T15:13:00","review":"Rodger was fabulous to work with and made the renting process easy & speedy!","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"Samantha O."},{"reviewId":"23d4ab60-66a7-4b21-8a9b-fde3747005e9","range":0,"rating":5,"reply":"Hi Cassandra, Thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2023-09-12T18:28:00","review":"Very convenient and nice","source":"Google","submissionTime":"2023-09-12T00:00:00","userName":"Cassandra S."},{"reviewId":"3f59ea17-d390-48e5-a0bd-f66c104e6fa7","range":0,"rating":5,"reply":"Hi Victoria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-09-08T14:53:00","review":"Awesome experience! I used the \"Reserve Your Unit\" option online and within the hour received a call from the location manager, Austin, to complete the lease and payment process over the phone. Austin was wonderful! He answered all of my questions and provided me with information regarding security, insurance and everything in between (that Ihadn't thought to ask about)! I loved that I could e- sign the contracts without the need to go into the office in- person.","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"Victoria T."},{"reviewId":"2a6900c8-ec38-4e88-820a-8a46c03affd1","range":0,"rating":5,"reply":"Hi Quinlin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-09-05T14:54:00","review":"Probably the best storage unit I’ve been to.","source":"Google","submissionTime":"2023-09-05T00:00:00","userName":"Quinlin P."},{"reviewId":"55be8175-748e-4395-86b5-4067117405b7","range":0,"rating":5,"reply":"Hi Maddie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-09-02T15:26:00","review":"AMAZING","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"Maddie M."},{"reviewId":"48ee332c-7d74-4a38-9df6-03387b28adbe","range":0,"rating":5,"reply":"Hi Breonna, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-08-18T10:25:00","review":"This place has been great! I needed a storage building for a few weeks and they were very accommodating. I would definitely recommend this place!!","source":"Google","submissionTime":"2023-08-18T00:00:00","userName":"Breonna J."},{"reviewId":"f2209047-d9b8-442e-9fc8-c8a04e3c3ff1","range":0,"rating":5,"reply":"Hi Nathan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-08-14T11:52:00","review":"Service was great!!!","source":"Google","submissionTime":"2023-08-12T00:00:00","userName":"Nathan C."},{"reviewId":"7642ff76-c5d9-4822-b5a1-f06d08ba3a2e","range":0,"rating":5,"reply":"Thanks, Kashyap! We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-08-10T10:35:00","review":"Convenient and clean storage lockers","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"Kashyap P."},{"reviewId":"2b853ffd-2696-4d4c-8570-1377c41823f2","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Kansas. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-08-03T14:53:00","review":"First time having a storage and they were exceptional !!","source":"Google","submissionTime":"2023-08-03T00:00:00","userName":"Kansas G."},{"reviewId":"94ac2251-47a7-4827-b39c-c120cb9ddbfc","range":0,"rating":5,"reply":"Thank you for the kind words, Queen! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-31T14:13:00","review":"Received great friendly service ! Thank you all so much!","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Queen Q."},{"reviewId":"e4963db9-067c-4395-81d8-61c82b56dc9b","range":0,"rating":5,"reply":"Hi Carleton, thanks so much for your review! We are thrilled to hear your experience was easy. We think our team is great too! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-07-31T16:05:00","review":"Easy experience and wonderful staff","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Carleton H."},{"reviewId":"97fda508-53f4-448e-96b0-a36c99a1a9e4","range":0,"rating":5,"reply":"Thank you for your kind words, Darlene. Security is our top priority and we appreciate that you have trusted us with your belongings .Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2023-07-17T15:27:00","review":"They were great to work with and very easy to access and I felt my stuff was secure","source":"Google","submissionTime":"2023-07-15T00:00:00","userName":"Darlene P."},{"reviewId":"2cf65b4f-02ee-4f4a-a07f-a0a0a4c04d64","range":0,"rating":5,"reply":"Thank you for the kind words, Kameelah! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-12T17:44:00","review":"Great customer service began with Austin and has continued with Roger. Thanks for being thoughtful and supportive.","source":"Google","submissionTime":"2023-07-12T00:00:00","userName":"Kameelah A."},{"reviewId":"02309b82-c4fa-44dd-8d8f-4b7fe6a68702","range":0,"rating":5,"reply":"Hi Nikki, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-10T10:25:00","review":"Really good place, super friendly staff!","source":"Google","submissionTime":"2023-07-10T00:00:00","userName":"Nikki L."},{"reviewId":"d729fdab-3845-4586-ae80-c7b1dc2a5c47","range":0,"rating":5,"reply":"Hi Yolanda, thank you for your review. We're glad Austin was a charm, helped you with all your questions, and answered all your questions. Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-06T11:22:00","review":"Austin was a charm he helped me with all my questions (Not many) he knew the answers to all my questions  and he sold me yeah Austin for the win!!!!","source":"Google","submissionTime":"2023-07-06T00:00:00","userName":"Yolanda J."},{"reviewId":"ca742b44-f8ad-4af7-aad9-e86090b55506","range":0,"rating":5,"reply":"Hi Angelito, thank you for recommending us. We're glad our employee was nice and efficient. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-07-05T14:09:00","review":"The employee was nice and efficient. Lead me to the best price needed for my situation. Highly recommend!!!","source":"Google","submissionTime":"2023-07-05T00:00:00","userName":"Angelito"},{"reviewId":"78b7c02b-f41b-4784-a519-7e4b0fab0ff7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Natasha. We are glad Austin was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-07-04T10:38:00","review":"Austin was super kind and helpful! Amazing service!","source":"Google","submissionTime":"2023-07-03T00:00:00","userName":"Natasha I."},{"reviewId":"d2dcc87c-4123-4437-92be-3d538558c74c","range":0,"rating":5,"reply":"Thank you, Abdulrahman. We're thrilled you had a 5-star experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-06-27T09:52:00","review":"July","source":"Google","submissionTime":"2023-06-27T00:00:00","userName":"Abdulrahman A."},{"reviewId":"ec513220-7098-4168-a499-f27cf8ed8f7b","range":0,"rating":5,"reply":"Hi, Miguel. Thank you for your positive review! Please reach out to (316) 685-8080 if you ever need any assistance. ","replyTime":"2023-06-27T16:18:00","review":"Sunscreen","source":"Google","submissionTime":"2023-06-27T00:00:00","userName":"Miguel R."},{"reviewId":"33857e0c-613d-4064-bee5-5b8a4a4761f7","range":0,"rating":5,"reply":"Hi, Fresh, thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-27T12:40:00","review":"Very Detailed and thorough guidance on explaining how Extra Storage operates and how to access. Honored the online special price and even got me to purchase Bubble Wrap .they’re awesome salesmen!","source":"Google","submissionTime":"2023-06-26T00:00:00","userName":"Fresh F."},{"reviewId":"c3b498d9-40f4-490f-b8cc-aa280e3d80a7","range":0,"rating":5,"reply":"We think Austin is great too! Thanks for recommending us, Brentaysha. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-06-16T11:56:00","review":"Austin is an AMAZING GUY! And is soooo helpful I definitely recommend coming to this one!","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Brentaysha C."},{"reviewId":"621b0489-8f05-4516-b460-d10a2514cddd","range":0,"rating":5,"reply":"Hi Tori, thank you for your review. We're glad Austin did a fantastic job helping you out today! Feel free to stop by the office if you need anything! \n","replyTime":"2023-06-16T13:22:00","review":"Austin did a fantastic job helping me out today! My family could not be more appreciative of this business. Thank you so much!","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Tori M."},{"reviewId":"f9a164a9-f77b-4dff-be49-d369da495f09","range":0,"rating":5,"reply":"Hi Steve, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-06-10T16:09:00","review":"Very easy to set up and access. Loved that it was climate controlled and accessible during late hours.","source":"Google","submissionTime":"2023-06-10T00:00:00","userName":"Steve M."},{"reviewId":"4bc1d8e7-b915-4d43-9b66-d49126138d4f","range":0,"rating":5,"reply":"Thanks, David! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Please stop by the office or call us at 888-STORAGE if we can help you with anything! ","replyTime":"2023-06-06T11:02:00","review":"Wonderful service helped us find the right storage to match our price we needed and wonderful service and hospitality","source":"Google","submissionTime":"2023-06-06T00:00:00","userName":"David s."},{"reviewId":"66e1575e-501d-4536-9bf1-1a83fb220365","range":0,"rating":5,"reply":"Thank you for the excellent rating, Adam. We are glad Austin was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-05-06T11:42:00","review":"Wasn’t able to get the unit I needed, but Austin helped point me to another way of getting a unit! Extremely helpful and very kind service!","source":"Google","submissionTime":"2023-05-06T00:00:00","userName":"Adam S."},{"reviewId":"beafecec-c508-411b-83a2-3b0156d8666b","range":0,"rating":5,"reply":"Hi Monica, thank you for recommending us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-05T12:52:00","review":"Very friendly and helpful staff. The place is very clean and nice, would recommend!","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Monica M."},{"reviewId":"db7c009a-fb36-42aa-959c-d1efe78bb5c6","range":0,"rating":5,"reply":"Hi Rodrigo, thank you for your review. We're glad Austin went the extra mile to make sure you had the exact storage facility you needed. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-04T10:06:00","review":"Austin at Extra Space Storage went the extra mile to make sure we had the exact storage facility we needed.  Thank you for great service and expertise.","source":"Google","submissionTime":"2023-05-04T00:00:00","userName":"Rodrigo A."},{"reviewId":"97022f8e-0127-4c2a-ac21-a950f0b5e8fd","range":0,"rating":5,"reply":"Thank you for the kind words, Brooklyn. We're glad our team was able to help! Our team is here to serve you, so give us a call at (316) 685-8080 if you need any future assistance.\n","replyTime":"2023-05-03T09:21:00","review":"Super nice!! very helpful ????","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"Brooklyn L."},{"reviewId":"432a9b9d-3427-4283-8e9f-6026639c3a29","range":0,"rating":5,"reply":"Hi Tina, thank you for recommending us. We're glad our team was super helpful and detailed when explaining everything. We are thrilled to hear your experience was great. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-04-24T09:31:00","review":"It was my first time getting a storage unit and the staff was super helpful and detailed when explaining everything. I had a great experience and will recommend them 10/10","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"tina m."},{"reviewId":"7961a72f-c219-4939-8d0f-4efbefaf89a4","range":0,"rating":5,"reply":"Hi Hai, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future!\n","replyTime":"2023-04-23T09:00:00","review":"Quick hotline assistance & good customer service in person. Had received needed help from the manager.","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Hai D."},{"reviewId":"c3c43567-b444-4d93-95e9-900f3d27b9b4","range":0,"rating":5,"reply":"Hi Life! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (316) 685-8080 or stop by the facility! ","replyTime":"2023-04-21T10:21:00","review":"Everything works well, they communicate very well, I am very happy with my service","source":"Google","submissionTime":"2023-04-21T00:00:00","userName":"Life c."},{"reviewId":"7b94d327-3973-476b-8316-4692fde92471","range":0,"rating":5,"reply":"We think Austin is great too! Thanks for the positive review, Allan. Feel free to stop by the office if you need anything! ","replyTime":"2023-02-13T10:41:00","review":"Austin was great. Very informative and helpful! 4/14/23 - Roger was very helpful today with getting our payment settled and providing us with information regarding our move.","source":"Google","submissionTime":"2023-04-14T00:00:00","userName":"Allan S."},{"reviewId":"e8d5df67-1ac5-4a74-bca6-63119a599cf3","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I tried to rent from this place yesterday, and I got a nasty text saying that they'd bring legal action against me if I did.  Rent from them at your own risk.","source":"Google","submissionTime":"2023-04-06T00:00:00","userName":"David W."},{"reviewId":"dcc38582-fc8c-448e-b5b6-c64c81a295fb","range":0,"rating":1,"reply":"We appreciate your feedback, Paul. We'd love to hear more details on what happened here. Please call us at 888-storage so that we can better assist you.","replyTime":"2023-04-06T09:41:00","review":"This business started out respectfully, but soon became very disrespectful.  I'm surprised they're still in business with how they treat their customers.  I'm very happy to be able to say I'm no longer with them, and I won't be coming back.","source":"Google","submissionTime":"2023-04-06T00:00:00","userName":"Paul M."},{"reviewId":"95bbbb5a-20cf-4057-bf05-cda4d6c110ef","range":0,"rating":5,"reply":"Joseph, we are so happy to hear that we could accommodate you and provide a smooth rental experience.  We're so happy to hear that your experience with the cleanliness of the facility has been positive. Thank you so much for choosing Extra Space Storage! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-04T10:21:00","review":"I used Extra Space Storage on 21st St in Wichita for 3 months to store a large chair, and was very happy with the whole experience from beginning to end. The reservation process was automated, check in was smooth, the facilities were secure and clean, and the employees were friendly and professional. Communication was excellent, and if I ever need a storage unit again, I will most definitely come back here.","source":"Google","submissionTime":"2023-04-04T00:00:00","userName":"Joseph B."},{"reviewId":"28928cf0-ba12-47f1-9bad-f777f77fa76e","range":0,"rating":5,"reply":"Thank you for recommending us, Ruth! Providing renters with clean, well-lit, and secure facilities is our top priority. We're glad our team is always friendly on the phone when you had questions. Feel free to stop by the office if you need anything! ","replyTime":"2023-03-27T13:59:00","review":"Super clean, well lit and very secure. Always friendly on the phone when I had questions. Would recommend.","source":"Google","submissionTime":"2023-03-27T00:00:00","userName":"Ruth V."},{"reviewId":"b7bf6efb-21de-455e-94a8-034730253a52","range":0,"rating":5,"reply":"Hi Gary, thank you for recommending us. We're glad Rodger took the time to explain everything. We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (316) 685-8080?\n","replyTime":"2023-03-23T10:24:00","review":"Met with Rodger and all went well. He took the time to explain everything, paperwork, entrance and entry code etc. Will recommend Extra Space.\nOnly concern is the ceiling of the space has no solid roof, that worries us as we have valuable artwork and guitars and maybe a couple of hunting rifles to store. We may have to make other arrangements.\nThanks, Gary Souza","source":"Google","submissionTime":"2023-03-23T00:00:00","userName":"Gary S."},{"reviewId":"9cf09b54-28a6-40cd-a15a-cf69e6b76eae","range":0,"rating":4,"reply":"Thank you for the review, Ms. Linda! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are thrilled that we earned your recommendation.  ","replyTime":"2023-03-20T16:48:00","review":"Easy and fast in and out staff is helpful & friendly??","source":"Google","submissionTime":"2023-03-20T00:00:00","userName":"Ms. L."},{"reviewId":"80c07ac5-1b1c-4796-9b31-33fc19c71cea","range":0,"rating":5,"reply":"Andy! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! We are so pleased that the site met your cleanliness standards. Feel free to reach out any time at (316) 685-8080.","replyTime":"2023-03-17T08:18:00","review":"Excellent service all around!! Professional,clean and safe you get what you pay for!","source":"Google","submissionTime":"2023-03-16T00:00:00","userName":"Andy R."},{"reviewId":"c5e0ef4d-80f8-4c52-a678-8feba0d79882","range":0,"rating":5,"reply":"Hi Felicia, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2022-03-29T10:20:00","review":"Very friendly and helpful!\nExcellent service, superb helpful!!!\nVery clean","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"felicia g."},{"reviewId":"32667f65-c84d-481a-8b11-fbe299b5052f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Samantha! We're so happy to hear Rodger was able to make your rental process easy and speedy! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2023-03-11T14:58:00","review":"Rodger was fabulous to work with and made the renting process easy & speedy!","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Samantha O."},{"reviewId":"0f1bc75c-7295-4d26-9ae7-334ca0009620","range":0,"rating":5,"reply":"Hi Emma, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roger! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-03T13:59:00","review":"My experience was good at extra storage space everything worked out thank to Roger for helping us to get a storage unit at a reasonable price","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"Emma W."},{"reviewId":"bcce3e04-d77e-4d24-a098-a3e731218cd9","range":0,"rating":5,"reply":"Thank you for the kind words, Annie! We're committed to providing excellent customer service. We're glad Rodger was very helpful and friendly! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-03-02T10:05:00","review":"Customer service was great! Rodger was very helpful and friendly!","source":"Google","submissionTime":"2023-03-02T00:00:00","userName":"Annie F."},{"reviewId":"1ca17800-06b5-4473-9dbc-e1a6f9741cd6","range":0,"rating":5,"reply":"Hi Gwen, thank you for your review. We're glad Roger was present, friendly, and warm. Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-03-02T15:28:00","review":"Roger was present friendly warm made my journey easy thank you much.","source":"Google","submissionTime":"2023-03-02T00:00:00","userName":"Gwen W."},{"reviewId":"79f23085-1896-4ed0-8ed2-156a8b108205","range":0,"rating":5,"reply":"Thank you for your feedback, Roland! Providing renters with clean and secure facilities is our top priority. We're glad Austin was able to meet your storage needs. Call us at 888-storage whenever you need us.","replyTime":"2023-02-27T18:39:00","review":"Clean & Safe\nThank you Austin for the great service!","source":"Google","submissionTime":"2023-02-27T00:00:00","userName":"Roland N."},{"reviewId":"c13b41d8-f3de-4ac1-9ea1-72ce238be525","range":0,"rating":5,"reply":"We think Roger and Austin are great too! Thanks for the positive review, Alice. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-15T15:15:00","review":"Roger and Austin both amazing and were very professional","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Alice O."},{"reviewId":"d6018bf5-731c-4542-bd24-e2c624d4ee06","range":0,"rating":5,"reply":"Hi Gorgeous, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-02-11T12:33:00","review":"Great customer service !","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Gorgeous H."},{"reviewId":"9bf97ae1-ca67-406a-a495-a18ad8257b60","range":0,"rating":5,"reply":"Hi Chef, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-02-11T11:44:00","review":"Great customer service and the facility was really clean, smelled good.","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Chef C."},{"reviewId":"e2c0465a-6c0c-442f-9bee-18837e6f6c90","range":0,"rating":5,"reply":"We think our team is great too! Thanks for recommending us, Yvette. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-02-09T10:21:00","review":"Communication with staff is great. Clean facility, easy to access and would recommend for storage needs.","source":"Google","submissionTime":"2023-02-09T00:00:00","userName":"Yvette A."},{"reviewId":"edffd123-e51b-4b47-bd4e-125be7a42b1a","range":0,"rating":5,"reply":"Hi Jacki, thank you for your review. We're glad our team was super knowledgeable, and friendly, and make the process very easy and pleasant. Feel free to stop by the office if you need anything! ","replyTime":"2023-02-09T10:10:00","review":"Managers are super knowledgeable and friendly. Make the process very easy and pleasant.","source":"Google","submissionTime":"2023-02-09T00:00:00","userName":"Jacki B."},{"reviewId":"0cc58a1d-ee6d-416a-94bc-05699d47fd94","range":0,"rating":5,"reply":"Hi Alberto, thank you for your review. We're glad Rodgers put you at ease and answered all your questions. Security is our top priority and we appreciate that you have trusted us with your belongings! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-02-09T10:42:00","review":"When I was looking for a good storage unit in Wichita ks from Virginia, I was very nervous about storing my house hold goods in a storage unit.  I found Extra Space Storage, I spoke with Rodger on the phone. I had a lot of questions. Rodgers put me at ease and answered all my questions and made me feel I could trust Extra Space Storage with my house hold goods. Rodgers is very professional and kind and understanding and a great customer service representative. Rodgers keeps me informed of any changes and always welcomes me when I come to see my units with a smile and always asking me if I need anything to please let him know. I would highly recommend anybody to trust Extra Space Storage with anything they would have to storage. I would like to thank Rodger for his professionalism and his great customer service and for him making feel like an important customer.\nMr. Alberto Colunga","source":"Google","submissionTime":"2023-02-09T00:00:00","userName":"Alberto C."},{"reviewId":"34437a01-b374-465e-89df-a56c343de861","range":0,"rating":5,"reply":"Hi Kenneth, thank you for your review. We're glad Roger was a professional. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-26T13:51:00","review":"Roger was a professional … I was in and out in less than 10min with the storage of my liking.","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Kenneth K."},{"reviewId":"de8197dc-d057-472c-afb0-86ba145e0b54","range":0,"rating":5,"reply":"Thank you, Lauren. We're thrilled you had a positive experience with Rodger at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-25T07:37:00","review":"Rodger was wonderful! He greeted me right away and was very friendly and helpful. I appreciated that he showed me to my unit and explained the door system to me.","source":"Google","submissionTime":"2023-01-24T00:00:00","userName":"Lauren M."},{"reviewId":"f70793e7-7829-44ff-859d-ee1c2df5a52e","range":0,"rating":5,"reply":"Thank you for the kind words, Dai! We're committed to providing excellent customer service and cleanliness. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-22T18:07:00","review":"The north location is awesome, great customer service and very clean","source":"Google","submissionTime":"2023-01-22T00:00:00","userName":"dai s."},{"reviewId":"b9f5ec57-5499-4eef-818d-47739d298906","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Kyla! We're so happy to hear our manager was able to make your rental process easy! Security is our top priority and we appreciate that you have trusted us with your belongings! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2023-01-21T14:50:00","review":"This is a great place to store your extra stuff! Austin helped us with our lease and made the process so easy. He was very kind and friendly! We feel that our stuff is secure and safe. Would definitely recommend this place!","source":"Google","submissionTime":"2023-01-21T00:00:00","userName":"Kyla B."},{"reviewId":"cbe65437-949f-4b70-bf47-28466a9d438c","range":0,"rating":5,"reply":"Hi Helen, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-01-20T11:13:00","review":"I received a call immediately in response to placing my reservation for a unit.  The agent was wonderful in helping me complete my transaction; answered all my questions and I felt he appreciated my business.  He even stayed on line while I accessed the email to sign the agreement.  He is an excellent example of what more than \"GOOD CUSTOMER SERVICE\" should be.  Thanks again.","source":"Google","submissionTime":"2023-01-20T00:00:00","userName":"Helen R."},{"reviewId":"30f73a0d-8117-4564-8c99-828d590bf2b0","range":0,"rating":5,"reply":"Hi Seth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-01-18T08:03:00","review":"Best place to store your items! Thank you guys!","source":"Google","submissionTime":"2023-01-18T00:00:00","userName":"Seth T."},{"reviewId":"8b91d0f3-9293-4c2e-9e32-0f83c2b0acfa","range":0,"rating":5,"reply":"Hi Cassie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2023-01-14T10:31:00","review":"They are always so friendly and easy to work with everytime I stop in. Love working with this location!","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"Cassie C."},{"reviewId":"6e5a886b-c317-4ef7-9584-55003cdbf01a","range":0,"rating":5,"reply":"Hi John, your kind words are appreciated! We make it a priority to provide clean, fairly priced facilities with great staff and are so glad to hear your experience reflects that. We are glad Austin and Roger hit the mark for you. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-01-14T16:56:00","review":"Clean, good sized units. I felt the price I was paying for what I got was more than fair. Austin and Roger will treat you right.","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"John C."},{"reviewId":"ef5df34c-cb65-4009-b67a-dcd451d65c79","range":0,"rating":5,"reply":"Hi Leslie, thanks so much for your review! We are thrilled to hear your experience was easy. We're glad Roger was very helpful, showed you everything you would need for your unit, and made everything very smooth.   Feel free to stop by the office if you need anything! ","replyTime":"2023-01-11T13:43:00","review":"Such an easy experience to rent from here. Roger at the front desk was very helpful and showed us everything we would need for our unit and made everything very smooth.","source":"Google","submissionTime":"2023-01-11T00:00:00","userName":"Leslie M."},{"reviewId":"b6eabd28-6db6-4f4f-8b6d-875cd2903cb6","range":0,"rating":5,"reply":"Hi Aidan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-07T12:38:00","review":"Austin was amazing!","source":"Google","submissionTime":"2023-01-07T00:00:00","userName":"Aidan L."},{"reviewId":"287b2e7a-6eb1-44b1-b004-19016fa14f90","range":0,"rating":5,"reply":"Hi jenockshan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at 888-storage or stop by the office if you need anything! ","replyTime":"2023-01-03T12:32:00","review":"Awesome experience very helpful customer service and I’m highly recommended","source":"Google","submissionTime":"2023-01-05T00:00:00","userName":"jenockshan m."},{"reviewId":"3c057eb6-0fe6-41fc-a240-932422148c49","range":0,"rating":1,"reply":"Allison, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. We understand that the rate increases frequently. We do reviews the rates typically on a 4-9 month basis. We do mail a notice 30 days in advance to the mailing address on file. Your notice may have been lost in the mail. Per legal we do have to mail the notices. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.\n","replyTime":"2022-12-30T11:45:00","review":"I don’t know what has happened to this company in the last few years but the customer service is absolutely awful. My rate for my 10 by 20 unit raised twice in a year with no notice from the company. The rate raise was $100 more for my unit a month in less than a years time. Each time I called to ask how my rate was raised without me being notified I was told I “should” have been notified by mail. When I said I was never notified by mail I was told that I should have been and my only option was just to move out. The unit price started at $135 a month, then went up to $218 4 months later with no notice and then up to $235 a month with no notice. I don’t know why I would have been notified by mail when ALL other transactions and communications are done through text message and email. Do your self a favor and don’t move you things into this storage unit. It’s absolutely crazy that the unit price would raise that much. I can’t imagine what I would be paying a year from now if I stayed.\n\nEdit to add: convenient how you tell me you will look into my rental rate after I have moved out and not when I was a customer and called twice to ask about my rental rate.","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"Allison H."},{"reviewId":"b3305a31-f747-4350-b153-27cca787efad","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Michael. We're glad our team was respectable. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-30T15:56:00","review":"Affordable prices with a respectable staff.","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"Michael F."},{"reviewId":"35caf280-db62-40cd-954b-f772a140d43d","range":0,"rating":5,"reply":"Thank you for the review, Theron! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-28T10:32:00","review":"Very friendly accommodated all my needs\nNice and clean","source":"Google","submissionTime":"2022-12-28T00:00:00","userName":"Theron V."},{"reviewId":"6e3c0cce-0096-4968-ae48-d2edea3fa712","range":0,"rating":5,"reply":"Hello, Jenny. Thank you for the review. We're so glad Rodger could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-22T15:39:00","review":"The website was very self explanatory, we had ample space in our storage unit and Rodger was very helpful showing us around.","source":"Google","submissionTime":"2022-12-22T00:00:00","userName":"Jenny V."},{"reviewId":"9b7ff902-ccc1-498d-99cb-0a846a2f3c20","range":0,"rating":5,"reply":"Hello, Latrina. Thank you for the 5-star review! We're so happy Roger could help. Let us know if you have questions at customerservice@extraspace.com.","replyTime":"2022-12-22T16:46:00","review":"Roger from Extra Space Storage was very helpful and made my experience an easy one. Thanks Roger.","source":"Google","submissionTime":"2022-12-22T00:00:00","userName":"Latrina D."},{"reviewId":"219a41f2-392a-4eef-8e67-573334472e34","range":0,"rating":5,"reply":"Hi Jimmy, thank you for your review. We're glad our team was friendly and provided great customer service. Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything! \n","replyTime":"2022-12-21T13:22:00","review":"Friendly staff provided great customer service. Location was clean, secure, and safe.","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"Jimmy W."},{"reviewId":"0ef76260-4510-440f-85f1-252c13f29c34","range":0,"rating":5,"reply":"Thanks, Shawntl! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-12-21T15:35:00","review":"Never any issues. Easy access. Convenient payment options.","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"shawntl j."},{"reviewId":"58720a27-d4f3-4de2-815c-140d6b679171","range":0,"rating":5,"reply":"Thank you for your review, Ariel! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-12-20T16:00:00","review":"Very nice facility, great customer service.","source":"Google","submissionTime":"2022-12-20T00:00:00","userName":"Ariel W."},{"reviewId":"c45d94d7-b77a-4ffc-8dff-1cba4890caee","range":0,"rating":5,"reply":"Hi Karen, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2022-11-26T13:02:00","review":"Personnel were very helpful!!","source":"Google","submissionTime":"2022-11-26T00:00:00","userName":"Karen P."},{"reviewId":"51c64f7c-9999-4b3d-8a3f-ccb5814ebf44","range":0,"rating":5,"reply":"Hi Veronika!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (316) 685-8080 or stop by the facility! ","replyTime":"2022-11-14T16:17:00","review":"They are so awesome!!","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Veronika W."},{"reviewId":"3f7e8c66-5271-40dc-a634-e9cad392a8bc","range":0,"rating":5,"reply":"Thanks Katrina! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2022-11-12T12:57:00","review":"Clean secure private storage friendly knowledgeable staff","source":"Google","submissionTime":"2022-11-12T00:00:00","userName":"Katrina B."},{"reviewId":"6626eddd-8022-43b8-9ad2-0bcccc557648","range":0,"rating":5,"reply":"Hello Robin, thank you for the positive review. We are happy to hear you are enjoying your storage unit! We are so happy you are satisfied with your rental rate! Please reach out to our office at (316) 685-8080 if you need anything.","replyTime":"2022-08-14T13:03:00","review":"Good storage an okay prices.  Very nice space","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Robin Z."},{"reviewId":"a7715777-b904-431b-b95c-3b2c5da52cb6","range":0,"rating":5,"reply":"Hi Norma, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future! ","replyTime":"2022-09-25T22:55:00","review":"I have use Extra Space Storage before and I like the place then and now. It is very clean and the employees are very knowledgeable.","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Norma W."},{"reviewId":"0b2215b5-9500-4fd8-a5f4-24abc619e723","range":0,"rating":1,"reply":"Hi Lillian, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.  Please give us a call at 888-storage to discuss your available options! ","replyTime":"2022-10-30T11:49:00","review":"Reading over your reviews I found a customer that claimed she had no worries for a year as she stored at Wildcat Ln. @ your South location. So, it seems her storage never increased the whole year , when after being @ your 21st Street location mines went from 190 to 230 in 2 months! Without warning.  Please  explain.","source":"Google","submissionTime":"2022-10-30T00:00:00","userName":"Lillian E."},{"reviewId":"d9dc476e-ee1a-4de5-b346-0aeed9e182ba","range":0,"rating":5,"reply":"Thank you for the excellent rating, Corey! We're happy we were able to provide a smooth rental experience. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-21T14:48:00","review":"I had to store my stuff her for a PCS because the movers couldn't come out quick enough before departure, and the services rendered were great. Using the app, made the whole process easy.","source":"Google","submissionTime":"2022-10-21T00:00:00","userName":"Corey C."},{"reviewId":"69328299-df3c-432d-b974-96e24d9b0044","range":0,"rating":5,"reply":"Thank you for your 5-star review, Tosha. We are happy you had a great experience. Don't hesitate to contact us at 888-storage if you need anything!? ","replyTime":"2022-10-15T17:02:00","review":"I love you guys","source":"Google","submissionTime":"2022-10-15T00:00:00","userName":"Tosha J."},{"reviewId":"09db3ccc-73c2-4a1a-8ed2-01fd35525913","range":0,"rating":5,"reply":"Thank you for the kind words, Denae. We're glad Jackie and Roger were able to help! Our team is here to serve you, so give us a call at (316) 685-8080 if you need any future assistance.\n","replyTime":"2022-09-30T09:11:00","review":"Jackie and Roger were really sweet and helpful! I’m glad I chose to go to extra space storage!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"DeNae K."},{"reviewId":"38e9321f-8857-47a2-953e-be37f3a9b3e1","range":0,"rating":5,"reply":"Hi Josh, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-09-30T10:02:00","review":"Easy, quick, and clean.","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Josh R."},{"reviewId":"8b271111-2ff0-41a0-b6b6-8a907afa9c0a","range":0,"rating":5,"reply":"Hi Vivian, thank you for your review. We're glad Rodger took you under his patient, knowledgeable and professional care. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-09-30T13:52:00","review":"Extra help, and need assessment made the experience wonderful, once Rodger took us under his patient, knowledgeable and professional care.","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Vivian “."},{"reviewId":"f2f40370-b5d2-49f4-8d21-89f728994f34","range":0,"rating":5,"reply":"Hi Dana, thank you for your review. We're glad our team was able to help! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-09-30T14:10:00","review":"Very helpful staff!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Dana K."},{"reviewId":"f2462a98-96cf-468f-8e24-e84a0898870b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Martha! Don't hesitate to reach out if you need anything!","replyTime":"2022-09-17T15:11:00","review":"Staff was very professional and helpful. The building and storage units were super clean. Five stars for sure.","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Martha D."},{"reviewId":"dfed5c77-f2f8-4dff-bb2b-cc62bbd951ea","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Tyler. We’re glad that our property was clean and temperature controlled. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2020-05-25T13:06:00","review":"Very clean. Kept at a nice temperature year round.","source":"Google","submissionTime":"2022-09-22T00:00:00","userName":"Tyler D."},{"reviewId":"d25bb840-ac67-4005-9e4a-ad3aa7e48b37","range":0,"rating":4,"reply":"Hi Jaime, thank you for your review. We're glad Jacki was super professional. Stop by our office if you need anything in the future! ","replyTime":"2022-09-21T15:12:00","review":"Nice place.! A map would definitely help.! Jacki was super professional.!","source":"Google","submissionTime":"2022-09-21T00:00:00","userName":"Jaime G."},{"reviewId":"81d8576e-488f-4aae-9080-ec8a5ea573fe","range":0,"rating":5,"reply":"Hi Cobie, thank you for taking the time to share your experience with us. We know that our customers value secure facilities and helpful staff, so we do our best to ensure we can provide that! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-09-16T15:57:00","review":"Very helpful about getting you everything you need and keeping everything safe and secure.","source":"Google","submissionTime":"2022-09-16T00:00:00","userName":"cobie r."},{"reviewId":"b5195c9d-aa97-43d0-8bf6-7f4b63a0e5ac","range":0,"rating":3,"reply":"Hi L, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.\n","replyTime":"2022-09-02T09:51:00","review":"Beware before you sign the lease- They will likely raise rent significantly after being in for a few months.  They wont tell you this ahead of time but apparently it is in the fine print of the lease.  They state the owners can arbitrarily change rates to their fancy and even admitted on the phone the owners \"sometimes get a little crazy with these\". The place is clean, people nice and seems secure on the interior.  The back parking area however is not safe to pull into/out of because all they have done is cut holes into the concrete block wall just large enough to get your car out-so there is no visibility.  Always a risk to an accident.  Very marginal neighborhood which is why we figured the lower rate was acceptable.  We called about the rate and it was lowered back partially.  Overall good facility and employees but the business plan is built on significant arbitrary rate increases much like you cable bill.  So if you are comfortable with Cox/ATT like tactics then this is your place.","source":"Google","submissionTime":"2022-09-01T00:00:00","userName":"L P."},{"reviewId":"a51c7a0f-b533-41d4-bbc9-e054ef828555","range":0,"rating":4,"reply":"Thanks for the kind words, Lanetta! We're glad Roger was great! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.\n","replyTime":"2022-09-02T09:11:00","review":"Roger was great. He showed me the storage area and got me all set up.  Very helpful, would recommend him to anyone needing a storage space.","source":"Google","submissionTime":"2022-09-01T00:00:00","userName":"Lanetta H."},{"reviewId":"0dd6bd80-e1bd-4510-b229-8418cd0ed821","range":0,"rating":5,"reply":"Thanks for the awesome review, Katie! We work hard to provide our customers with a clean facility and a friendly and knowledgeable staff so we're happy to hear we hit the mark for you! We are glad Roger was a big help and that you feel good about your rental with us. Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.","replyTime":"2022-04-29T13:01:00","review":"Super clean place, signed a lease on a unit in under 30 minutes! Roger was friendly and knowledgeable. Good prices too.","source":"Google","submissionTime":"2022-08-25T00:00:00","userName":"katie B."},{"reviewId":"196db566-6ce7-429b-a952-bbfc3c6d6fc2","range":0,"rating":5,"reply":"Hi Clifford, thank you for your review. We're glad Rodger was able to help! Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-08-26T12:06:00","review":"Rodger was very helpful.  We will be back!","source":"Google","submissionTime":"2022-08-25T00:00:00","userName":"Clifford B."},{"reviewId":"fc3a1fcc-d771-4e51-9d5c-ceaedb9f22b7","range":0,"rating":4,"reply":"Thank you for your feedback, Sarah! Providing renters with clean and secure facilities is our top priority. We're glad our team was friendly. Stop by our office if you need anything in the future! ","replyTime":"2022-08-17T15:43:00","review":"Great place to store College students stuff.   Very clean, easy and safe access. Friendly staff.","source":"Google","submissionTime":"2022-08-17T00:00:00","userName":"Sarah O."},{"reviewId":"9987ec6f-7b49-4dba-ac4d-8141cc03db51","range":0,"rating":5,"reply":"We think Rodger is great too! Thanks for the positive review, Peter. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-08-12T12:39:00","review":"Rodger was great, had great communication skills on explaining the process of entering the building and how to excess the building","source":"Google","submissionTime":"2022-08-12T00:00:00","userName":"Peter K."},{"reviewId":"d7e1d6d8-1319-4344-bed6-6caaf423bf57","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Lucan. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (316) 685-8080 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2022-08-07T08:26:00","review":"Their storage options are okay but the prices? Awful.","source":"Google","submissionTime":"2022-08-06T00:00:00","userName":"Lucan C."},{"reviewId":"3932ee79-d68f-47ce-b0f4-a9b9f238b02b","range":0,"rating":5,"reply":"Thank you for the kind words, Moleika! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage!\n","replyTime":"2022-08-01T17:51:00","review":"Very nice and clean place. Great customer service!","source":"Google","submissionTime":"2022-08-01T00:00:00","userName":"Moleika B."},{"reviewId":"8e0008df-9a81-42db-96d1-2f32bcbf960d","range":0,"rating":4,"reply":"We're sorry to hear this, Shai Marie. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.\n","replyTime":"2022-07-24T12:43:00","review":"The rent went up significantly a month after signing my lease. When I had my storage in Minnesota it was cheaper and it took them 6 months to go up on my rent and they only went up $10. Despite the rates the facility was always clean, so no complaints there. You can't drive into the garage, but you can get close enough to unload. The clerks were always nice and very helpful. I moved to the one on Webb to get a bigger storage for slightly cheaper. If you don't have a huge load and it's close to your home it's not a bad place to store.","source":"Google","submissionTime":"2022-07-24T00:00:00","userName":"Shai M."},{"reviewId":"159f29ba-87a2-4f48-a27f-f0119277e667","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Nora. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-07-22T17:01:00","review":"Incredible staff & very convenient!","source":"Google","submissionTime":"2022-07-22T00:00:00","userName":"Nora M."},{"reviewId":"3b3103fd-5de2-43e1-a1db-2fd9e3b28e04","range":0,"rating":5,"reply":"Hi Jeff, thank you for your review. We're glad Roger was very informative and very friendly. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-07-16T17:05:00","review":"Roger was very informative sad very friendly.","source":"Google","submissionTime":"2022-07-16T00:00:00","userName":"Jeff D."},{"reviewId":"39ef3744-4036-42f4-82b1-e571f1d50e30","range":0,"rating":5,"reply":"Thank you for the kind words, Kirk C! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-07-08T11:51:00","review":"Thank You for service","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"KIRK C."},{"reviewId":"a9a4e47c-d04f-43c3-9067-a9412ea8893b","range":0,"rating":4,"reply":"Thank you, Dennis! We pride ourselves on keeping our storage facility safe and organized and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE.  \n","replyTime":"2022-07-07T07:54:00","review":"Great place to keep extra stuff safely and at a place well ORGANIZED!!","source":"Google","submissionTime":"2022-07-06T00:00:00","userName":"Dennis M."},{"reviewId":"d1c63cd3-5495-4a8f-9652-19cee9695b4f","range":0,"rating":5,"reply":"Hi Jason, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office if you need anything in the future! \n","replyTime":"2022-06-29T18:57:00","review":"Nice and clean","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"jason p."},{"reviewId":"9a9783ee-7b69-483a-8719-f763a27aeaa3","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"When I first came into Extra Space Storage, my grandmother and I were met with a kind gentleman named Roger. From the very moment he greeted us, he was friendly, welcoming, knowledgeable and attentively listened to us about my situation.\n\nI had about 5 days to start putting all of the things I own from a 2 bedroom duplex with a 2 car garage. (July 1st is move out) I let Roger know how much furniture I had, the estimation of how many boxes, and the size of where I was moving these from, told him that we didn’t really know what size and he recommended a 10 x 20 storage unit. He went and showed us the unit, gave us answers to all our questions and more, and then set up a reservation for us so we could think about it before taking the plunge.\n\nWe ended up going through with the rental, and not only was the entire interaction a smooth and pleasant process, the unit he recommended ended up being PERFECT for every single item I own. Roger went out of his way to make sure that we were getting what we needed and gave us complete transparency. We got exactly what I needed, and I feel safe and comfortable knowing that my stuff is being storage in a climate controlled, locked and secured building.\n\nHe honestly helped me save all of the things I own, and helped make my moving crisis less overwhelming. Because of Roger and the experience I have had with Extra Space Storage, I am beyond satisfied and I would give more than five stars if I could!","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"Shane P."},{"reviewId":"0fbdbd99-08c0-4c0b-9446-1e57464c4f2a","range":0,"rating":5,"reply":"Thanks for the awesome review, Randy! We work hard to meet the expectations of our customers, and we're happy to hear Roger hit the mark for you! Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.","replyTime":"2022-06-30T12:06:00","review":"Not only is the place super clean but the staff is amazing. Roger was super kind & helpful when he helped my son & I get a unit setup. Every time we see him he always checks to make sure thing are good!! He has definitely gone above & beyond!! Thank you Roger!!","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"Randy W."},{"reviewId":"f8ee5a48-76c4-4c6a-a78d-28442f877753","range":0,"rating":5,"reply":"Hi Al!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (316) 685-8080 or stop by the facility! ","replyTime":"2022-06-23T18:55:00","review":"Very courteous and friendly, Thanks Roger!!","source":"Google","submissionTime":"2022-06-25T00:00:00","userName":"Al N."},{"reviewId":"b069146d-96ef-4e06-82db-aa41c218d7e3","range":0,"rating":5,"reply":"Arianna, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-06-25T11:15:00","review":"Extra Storage Space provided a smooth process and the perfect space for our items. Customer service was easy to work with and the rep at the location was always extremely helpful.","source":"Google","submissionTime":"2022-06-25T00:00:00","userName":"Arianna K."},{"reviewId":"6c2fd365-d8d8-43d0-9a11-e940708f8428","range":0,"rating":5,"reply":"Hi Carmella, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2022-06-05T10:44:00","review":"Love theses ppl they are always nice an storages are. Clean an great prices","source":"Google","submissionTime":"2022-06-05T00:00:00","userName":"Carmella S."},{"reviewId":"2714cc50-f9c6-4400-ad5c-af1bc3560ad4","range":0,"rating":2,"reply":"Hi Ana Leyva, We're sorry to hear you had a negative experience with the accessibility of our property. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review. Please give us a call at 888-storage if you would be okay with discussing this further!","replyTime":"2022-05-28T15:28:00","review":"Spacious hallways and walk ways.\nBut we were not allowed to use the bay door and had to load everything through regular size doors with interlocking system so that you have to wait in between doors and reenter the code en between each load.\nWould not recommend for bulky or very large loads.","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"Ana L."},{"reviewId":"f4cc6b1d-7471-441e-90ee-a4fbb8098610","range":0,"rating":5,"reply":"Thanks for the positive review, Richard!  We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-05-20T09:26:00","review":"Used these folks to store my things for the past months and they kept the place secure, clean, and helped me with any issues I may have had fast and friendly.","source":"Google","submissionTime":"2022-05-19T00:00:00","userName":"Richard F."},{"reviewId":"0a02884d-c917-4cc9-9e54-52ec032b63ec","range":0,"rating":5,"reply":"Hi Mahogany, thank you for your review. We're glad our manager was very nice and helpful! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-03-31T17:55:00","review":"The man at the front desk was very nice and helpful!","source":"Google","submissionTime":"2022-05-14T00:00:00","userName":"mahogany S."},{"reviewId":"2d11dd4c-584d-4313-9f65-718d6c241813","range":0,"rating":5,"reply":"Thanks for the awesome review, Jose! We know our customers value an easy rental process and great staff so we do our best to provide that! We are glad Roger hit the mark for you! Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.","replyTime":"2022-05-14T10:39:00","review":"Very easy process. Roger was great. Renting storage space over the summer for my son to store his dorm items.","source":"Google","submissionTime":"2022-05-13T00:00:00","userName":"Jose M."},{"reviewId":"4b8489d4-d3f2-49e0-89ff-3e40bf003e93","range":0,"rating":5,"reply":"Hi Treannie!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (316) 685-8080 or stop by the facility! ","replyTime":"2022-05-06T18:44:00","review":"Super quick, easy, and reliable","source":"Google","submissionTime":"2022-05-06T00:00:00","userName":"Treannie L."},{"reviewId":"6245d44d-9b93-4da8-ac27-efddbe8049f9","range":0,"rating":1,"reply":"Thanks for the feedback, Huesplanet. We're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.\n","replyTime":"2022-04-29T16:59:00","review":"Location was close to the house easily accessible. The thing I hated about them and I just don't like people who do business like this is the rates went up after 3 months they dang near doubled the rates With little to no warning.   That's shady business I'll never trust them again.   The good news is I was in a good position to stop everything I was doing and grab my stuff.  If they would have waited another month their crooked ways may have won.","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"huesplanet"},{"reviewId":"e0caf1b1-ba27-4eb5-bc3a-e9f0e6115c8c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Chris! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!","replyTime":"2022-04-11T17:14:00","review":"Seemless process, clean and upkept facility and the gentleman that showed me around was fantastic!","source":"Google","submissionTime":"2022-04-11T00:00:00","userName":"Chris J."},{"reviewId":"27ad6ca1-c611-4bfc-9e6c-9f7bb2890837","range":0,"rating":5,"reply":"Hi Brian, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!","replyTime":"2021-12-27T13:34:00","review":"Nice, clean facility. Helpful manager.","source":"Google","submissionTime":"2021-12-24T00:00:00","userName":"Brian B."},{"reviewId":"c6c7e794-eb73-408a-9b12-59db890eef88","range":0,"rating":5,"reply":"Hello, Balaji. Thank you for the 5-star review! We're so happy we could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-12-18T15:03:00","review":"Fast and efficient. Place looks great and reasonable prices and location.","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Balaji G."},{"reviewId":"21d68271-89d5-446e-b470-a55c86b189b4","range":0,"rating":5,"reply":"Hi Deepankar Tripurana!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (316) 685-8080 or stop by the facility! ","replyTime":"2021-12-15T12:37:00","review":"Really good service and communication. Storage was easy to do with parking lot access to building transportation. Overall a good place to store and use for short and long term usage!","source":"Google","submissionTime":"2021-12-15T00:00:00","userName":"Deepankar T."},{"reviewId":"107a40d2-7e60-4664-8bc9-19059a23bd43","range":0,"rating":5,"reply":"Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nathan! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-12-02T16:03:00","review":"Nathan was very knowledgeable and friendly. The tates were fantastic!","source":"Google","submissionTime":"2021-11-29T00:00:00","userName":"Michelle A."},{"reviewId":"7b8c5dd3-1c4b-4f4e-9a77-ae49e7cd6add","range":0,"rating":5,"reply":"Hello, Ricardo. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (316) 685-8080. ","replyTime":"2021-11-27T14:33:00","review":"Nice guy","source":"Google","submissionTime":"2021-11-27T00:00:00","userName":"Ricardo S."},{"reviewId":"b239285c-20f9-4b76-a25c-b757acaefa7f","range":0,"rating":5,"reply":"Hi Trang, thank you for recommending us. We're glad Nathan was really helpful, informative, and show extra care. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-11-27T17:04:00","review":"Nathan was really helpful and informative. He show extra care and we were in and out quick. The facility was clean and has a very competitive pricing for climate control storage. We would highly recommend.","source":"Google","submissionTime":"2021-11-27T00:00:00","userName":"Trang N."},{"reviewId":"17426429-17c1-4e55-bbb4-3ec16c100275","range":0,"rating":5,"reply":"Thank you for the kind words, Stephanie. We're glad Nathan gave you all your options super friendly and helpful! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-11-27T09:54:00","review":"Nathan is awesome. Gave me all my options super friendly and helpful!","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"stephanie s."},{"reviewId":"1f95821e-bbaa-4249-8e38-48c70a01d81d","range":0,"rating":5,"reply":"We're thrilled you had a great experience with Extra Space Storage, R. We're glad Nathan could help. Thank you for choosing Extra Space Storage and please let us know if you have any questions at 888-storage!","replyTime":"2021-11-19T16:10:00","review":"Nathan showed us around and helped us choose a great unit. He was very thorough, the building was clean, and the prices were very competitive.","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"R C."},{"reviewId":"eac650d4-7eb5-4fa6-be59-00ffd98bd2e3","range":0,"rating":5,"reply":"Hi Rashell, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nathan! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-11-03T11:47:00","review":"Nathan was very professional, knowledgeable and made it easy for us to make an informed decision on a unit","source":"Google","submissionTime":"2021-11-03T00:00:00","userName":"Rashell L."},{"reviewId":"c5bdf04e-0e5d-4d28-b00c-e74e5ea3eccf","range":0,"rating":5,"reply":"Hi Steve, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nathan! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-10-27T14:25:00","review":"Nathan was great to work with. Very knowledgeable, helpful and friendly!","source":"Google","submissionTime":"2021-10-27T00:00:00","userName":"Steve B."},{"reviewId":"1d0d8741-7fef-4a30-8292-e93ffa97334e","range":0,"rating":5,"reply":"Thank you for the excellent rating, Patrick! We're happy Nathan was able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2021-10-22T18:48:00","review":"Nathan was great! I was in and out with a 10×10 in under 20 minutes. First month was free!","source":"Google","submissionTime":"2021-10-21T00:00:00","userName":"Patrick G."},{"reviewId":"3f225f02-784d-4f06-a5ea-fdae54547033","range":0,"rating":5,"reply":"Hello, Tempress. Thank you for the 5-star review! We're so happy Nathan could help. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!","replyTime":"2021-10-15T10:58:00","review":"Nathan did an AMAZING job giving me details and letting me know how renting a storage works. He made me feel comfortable and help me feel like choosing this storage facility was a good choice! HIGHLY RECOMMEND! ??","source":"Google","submissionTime":"2021-10-15T00:00:00","userName":"Tempress M."},{"reviewId":"50e8c761-9b39-43d3-961b-a32b20098d41","range":0,"rating":4,"reply":"Hi, Rachel ! Thanks for the positive review, it means a lot to our team. Please call (316) 685-8080 if you have any questions about your rental. ","replyTime":"2021-10-11T17:26:00","review":"Very pleasant and helpful!!","source":"Google","submissionTime":"2021-10-11T00:00:00","userName":"Rachel B."},{"reviewId":"e093b94e-2bcc-422a-ae16-23fa3e6ebacd","range":0,"rating":5,"reply":"Hello, Eddie. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-04T13:05:00","review":"Super friendly, very helpful. Facilities are nice.","source":"Google","submissionTime":"2021-09-30T00:00:00","userName":"Eddie G."},{"reviewId":"76665514-f3a4-461d-a767-c53b735cddcd","range":0,"rating":5,"reply":"Thank you for the recommendation, Nikkie! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n\n\n","replyTime":"2021-09-23T11:57:00","review":"Friendly service, great storing conditions, and great pricing. Overall a great place for storing your stuff. Highly recommend.","source":"Google","submissionTime":"2021-09-20T00:00:00","userName":"Nikkie M."},{"reviewId":"3966c4a6-e1e3-4903-a9ac-9a74ac92bbc8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nathan is THE best front desk, ExtraSpace representative there is. Funny, kind and friendly. He gave me the best deal the company had to offer. With good insurances. And he clearly keeps the building clean. Amazing experience.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"DOORVALL"},{"reviewId":"5c89f6a9-905b-46b3-9ce2-c367e54b0c72","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nathan went above and beyond to help make our move easy. He took time to show us available units and explained pricing for each of them. He even told us about promotions available. We would highly recommend Extra Space.","source":"Google","submissionTime":"2021-08-26T00:00:00","userName":"Amanda E."},{"reviewId":"241ac977-3a17-4f6b-8fbf-21d997b8c613","range":0,"rating":5,"reply":"Thank you for the kind words, Travis! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!\n\n","replyTime":"2021-08-21T15:35:00","review":"Fantastic service!","source":"Google","submissionTime":"2021-08-21T00:00:00","userName":"Travis E."},{"reviewId":"86248bd0-f717-4f42-88f8-2a34015ebf34","range":0,"rating":5,"reply":"Hi Sarah, thank you for your review. We're glad our team was very nice and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-08T08:16:00","review":"Very nice and helpful.","source":"Google","submissionTime":"2021-08-12T00:00:00","userName":"Sarah H."},{"reviewId":"7834b2bf-19e5-4ee3-90d8-e58b57744195","range":0,"rating":5,"reply":"Thank you for your recommendation, Colby! Providing renters with clean and secure facilities is our top priority. We're glad our team was super helpful! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-08T07:58:00","review":"Very clean and secure! Office was super helpful! Highly recommended!","source":"Google","submissionTime":"2021-08-12T00:00:00","userName":"Colby S."},{"reviewId":"1e8f3406-c2b0-4b32-b6f1-473452fff6c8","range":0,"rating":5,"reply":"Hi, Jennifer. Thank you for your positive review and letting us know that the Eric and Nathan took such good care of you! Please reach out to (316) 685-8080 if you ever need any assistance. ","replyTime":"2021-09-06T14:58:00","review":"Eric & Nathan were so helpful!","source":"Google","submissionTime":"2021-08-11T00:00:00","userName":"Jennifer R."},{"reviewId":"d9ccce87-7479-4dfb-b528-2acaa48a87c3","range":0,"rating":5,"reply":"Thank you for the review, Truitt! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-08-07T14:25:00","review":"Very accommodating!! Great service!","source":"Google","submissionTime":"2021-08-07T00:00:00","userName":"Truitt M."},{"reviewId":"c539d31b-afe5-4d09-a6df-5bc3b653974f","range":0,"rating":5,"reply":"Hi Annisa. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nathan! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.\n","replyTime":"2021-09-04T12:45:00","review":"ABSOLUTELY wonderful service & facility in general! Nathan helped me out with 1 storage storage unit & I ended up needing another one a few weeks later & I was actually excited just to go back & have that same positive experience lol. The facility is very clean, SECURE, and kept at a nice temperature (which eliminates the concern of damaging your possessions depending on what you have stored).\n\nI have used other storage facilities in the past, and had such horrible experiences. By the way their (Extra Space Storage) buildings look, I assumed I wouldn’t be able to afford a unit here. Surprisingly, this is the best value & least amount of money I have had to spend for a storage unit. EXTREMELY reasonably priced, especially for what you’re getting.\n\nBottom line, I HIGHLY recommend this company to anyone needing storage!","source":"Google","submissionTime":"2021-08-07T00:00:00","userName":"Annisa B."},{"reviewId":"4893f099-10ae-4c7b-ad09-8ca9e238ada5","range":0,"rating":3,"reply":null,"replyTime":null,"review":"My number work to get in the first over head door but when I tried to go in the 2nd door it would not open I pushed the button several times !\nBut once I got in everything else was good clean.\nI had to take my stuff in the little door!","source":"Google","submissionTime":"2021-07-20T00:00:00","userName":"Crystal P."},{"reviewId":"dc5d6e28-1c11-4e57-bf85-f383b909488c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nathan and Alexis were very helpful! I was literally in and out, especially within a good time frame. They truly tried to get me the best plan, save me money and make sure I was satisfied. This is my 3rd time using their services.","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"lucy A."},{"reviewId":"97bce416-7fa5-42e1-8d11-673a4d605824","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great indoor storage unit.","source":"Google","submissionTime":"2021-07-12T00:00:00","userName":"Sneaker P."},{"reviewId":"4dc990d4-7ec0-4db0-9635-7f4deedf9c42","range":0,"rating":5,"reply":"Jewel, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-27T15:05:00","review":"Easily reserved and paid for online with a Monthly rate that was quoted on the advertisement! So grateful I found them.","source":"Google","submissionTime":"2021-06-20T00:00:00","userName":"Jewel B."},{"reviewId":"bfbb2260-af93-46c6-a492-729112d9a651","range":0,"rating":5,"reply":"Thanks for the kind words, Frederick! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.\r","replyTime":"2021-06-16T15:13:00","review":"Staff was polite, very knowledgeable and quick to answer any questions, rates are very competitive too, highly recommend!","source":"Google","submissionTime":"2021-06-16T00:00:00","userName":"Frederick C."},{"reviewId":"c37b1a35-261d-4b54-af26-28c2b90aeed3","range":0,"rating":5,"reply":"Hi Doris, thank you for the recommendation. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-04-24T15:05:00","review":"Every one was so friendly and helpful. The entire facility is very clean and organized. If you need a safe and secure unit I recommend you check the out. You will not be disappointed. We used the one at 21st and Oliver.","source":"Google","submissionTime":"2021-04-21T00:00:00","userName":"Doris M."},{"reviewId":"23723c79-e0d1-4060-a61e-c9853c486a43","range":0,"rating":4,"reply":"Thank you for the kind words, Tammera! We're committed to providing excellent customer service, friendly staff, and clean facilities. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-04-24T14:55:00","review":"Excellent customer service from a friendly staff.\nVery clean facility.","source":"Google","submissionTime":"2021-04-21T00:00:00","userName":"Tammera W."},{"reviewId":"4e5f719c-1a39-4914-b590-430bc9bc6a65","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Lorenzo was very friendly and helpful. Very nice and clean. Thanks so much, Lorenzo!","source":"Google","submissionTime":"2021-04-09T00:00:00","userName":"Briana D."},{"reviewId":"dfcb3624-6859-495d-84fc-593521059670","range":0,"rating":5,"reply":"Thank you for the kind words, Jasmine! We're committed to providing excellent customer service. We're glad our team shows you different options and was super nice. Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-04-04T09:21:00","review":"The customer service is fantastic! If you are unsure about the size of storage unit you need, they will show you different options. Super nice representatives and I'm really happy that I decided to go with them for my storage needs! I'll recommend them to everyone I know!","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Jasmine P."},{"reviewId":"29ec9f56-2d0c-4a18-bffc-dba5412ab74c","range":0,"rating":5,"reply":"Hi Phim, thank you for your review. We're glad Carol was extremely helpful, made sure you received the help you needed, and made your visit easy. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-04-03T12:30:00","review":"Carol was extremely helpful and made sure I received the help I needed! I received really great customer service and made my visit easy.","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Phim T."},{"reviewId":"8b8c5172-50f4-4e5e-8490-99393aa92421","range":0,"rating":5,"reply":"Hi Becky, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n","replyTime":"2021-04-03T09:27:00","review":"Carol in the front office is awesome! Super friendly!","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Becky B."},{"reviewId":"f17db9ba-b964-4afe-aa04-60013c337fd2","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for recommending Extra Space Storage, Theresa! Stop by the office if you need anything. \n\n","replyTime":"2021-04-03T09:20:00","review":"It’s been a a wonderful place to store. I would definitely recommend this place to everyone I know that needs storage.","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Theresa J."},{"reviewId":"e45b3b77-d92f-4599-9838-0756e3494eac","range":0,"rating":5,"reply":"Hi Brittany, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-04-01T12:28:00","review":"Clean!","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"brittany c."},{"reviewId":"c9680168-3667-496a-894b-50ec6142ee4a","range":0,"rating":5,"reply":"Lisa, we are so happy to hear that Tristan could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-03-25T17:01:00","review":"The woman named Tristan did all that she could to assist me at a time when all felt so hopeless. She went above and beyond to work things out smoothly for me and I am forever thanks full for it. This has been the best storage place that I have ever done business with.","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"Lisa J."},{"reviewId":"53f594f4-7381-4865-b3cb-0825b9af6b0b","range":0,"rating":5,"reply":"Hi Jason, thank you for your review. We're glad Austin was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Stop by the office if you need anything. ","replyTime":"2021-03-13T13:36:00","review":"Austin was very helpful, store and storage was very clean. All climate controlled units","source":"Google","submissionTime":"2021-03-08T00:00:00","userName":"Jason C."},{"reviewId":"3cb701ba-0410-42f0-9f22-2ade2b378bb6","range":0,"rating":5,"reply":"Hello, Tiara. Thank you for the 5-star review! We're so happy Brian could help. Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2021-02-12T16:05:00","review":"Brian was swift, friendly, and knowledgeable. Great experience.","source":"Google","submissionTime":"2021-02-11T00:00:00","userName":"Tiara R."},{"reviewId":"af089e69-130f-462a-aa91-038f65dc185a","range":0,"rating":5,"reply":"Thank you for the review, Neola! We pride ourselves on having a friendly, accommodating staff and are so happy Brian and Austin were able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-02-02T13:49:00","review":"From the very first point of contact, the experience was personable, professional and empathetic!!! Thank you Brian and Austin for being apart of my journey back home to my family!!!!!!","source":"Google","submissionTime":"2021-02-01T00:00:00","userName":"neola k."},{"reviewId":"9c9d938b-4a52-4d7a-a3ef-c547785a9b5e","range":0,"rating":5,"reply":"Thanks for the positive review, Tammie! We are glad you had a great experience with Bryan. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-02-15T09:43:00","review":"We had the best service from Bryan at Extra Space Storage. He went the extra mile to be sure we had a great experience. Will use again if need.","source":"Google","submissionTime":"2021-02-01T00:00:00","userName":"Tammie P."},{"reviewId":"ccb4be87-5a72-40d4-a16a-b4c98ced38af","range":0,"rating":5,"reply":"Thanks for the positive review, Tiffany! We are glad you had a great experience with Brian. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-01-27T09:07:00","review":"Brian made getting a storage unit painless and so easy. Had a wonderful time looking around the place. Brian answered all of our questions and got us a great storage space. Super happy with the service and location.","source":"Google","submissionTime":"2021-01-25T00:00:00","userName":"Tiffany W."},{"reviewId":"ad3d5d1e-1e48-424c-ba41-6e2a0123d126","range":0,"rating":5,"reply":"Thank you for the kind words, Rick! We're committed to providing excellent customer service. Stop by the office if you need anything. \n","replyTime":"2020-12-24T09:07:00","review":"Great place to rent.........\nNice Customer service\nA+","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Rick C."},{"reviewId":"716f7463-c75a-4e7d-b672-8a7f3ec2f4bd","range":0,"rating":5,"reply":"Thank you so much for your kind words, Denise. We really appreciate you taking the time to share your experience with us. We're glad our manager got you the right size you needed just based on what you described. Thanks for recommending Extra Space Storage! Stop by the office if you need anything. \n","replyTime":"2020-12-16T08:44:00","review":"My experience was great! The rep that assisted was able to get me the right size i needed just based off me describing what all I had and was able to get my first month free which really helped because I am only needing it for a week I hope!  Would definitely recommend","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"Denise W."},{"reviewId":"08359dc7-e221-480d-b534-f85ffb008179","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Traci.  \n\n","replyTime":"2020-12-15T08:13:00","review":"So happy to store all of my past teacher presence in this wonderful Extra Space Storage","source":"Google","submissionTime":"2020-12-14T00:00:00","userName":"Traci B."},{"reviewId":"2edd1f2f-a7b6-45b8-a270-010a30bed685","range":0,"rating":5,"reply":"Hi Brianna! Thank you for taking the time to leave us a 5-star review! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2020-12-12T11:05:00","review":"Santa.","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Brianna S."},{"reviewId":"9747e1ca-14a3-4853-afe0-5ae781279a81","range":0,"rating":5,"reply":"Thanks! We’re so appreciative of your 5-star review, Jacque! Don't hesitate to reach out to us at 888-storage if you ever need any assistance. Happy Holidays from everyone at Extra Space!","replyTime":"2020-12-12T10:58:00","review":"Have a holly jolly CHRISTMAS, it’s the best time of the year!!!!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"JACQUE W."},{"reviewId":"382eae22-fc6d-4709-a62f-c242425d29d5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Lucille! Don’t hesitate to reach out if you need anything at 888-storage! Happy Holidays!","replyTime":"2020-12-12T10:54:00","review":"Oh what fun it with be ride in a one horse open SLEIGH!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Lucille W."},{"reviewId":"00f943d3-550d-40e8-af1f-fa6ea47db266","range":0,"rating":5,"reply":"We’re thrilled you had a 5-star experience at Extra Space Storage, Keeanna! Please let us know if there’s anything else we can do to assist you with your storage needs.","replyTime":"2020-07-10T10:05:00","review":"Awesome! December..","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Keeanna J."},{"reviewId":"7c70d32f-52b1-41e2-bf51-bbb57afe496b","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Stop by the office if you need anything, Damien. \n\n","replyTime":"2020-12-13T12:07:00","review":"I just love the SNOW!!!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Damien B."},{"reviewId":"5b70d3ed-d424-407e-be49-bbc2dff67d24","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage Tawnisha. We're here to help if you have any questions or need assistance with your rental! Call us at (316) 685-8080 with any questions! ","replyTime":"2020-12-13T12:09:00","review":"Trees look so lovely decorated with ORNAMENTS!!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Tawnisha S."},{"reviewId":"ecc3f30e-9cec-4da3-bc1e-53999f5f93ab","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Josiah! We're glad we were able to meet your storage needs. \r\n","replyTime":"2020-12-13T12:10:00","review":"Santa lives at the NORTH POLE they say!!!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Josiah W."},{"reviewId":"5fc46565-cf04-483d-a696-a0a723f0c06c","range":0,"rating":5,"reply":"Thank you so much for your kind words, Emanual. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2020-12-09T10:15:00","review":"I used them for company and personal storing Christmas tree and lights. Always helpful and full of joy.","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Emanual A."},{"reviewId":"18f159e2-dace-473b-9887-63569dc127cb","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage Taress. We're here to help if you have any questions or need assistance with your rental! Call us at (316) 685-8080 with any questions! ","replyTime":"2020-12-09T17:31:00","review":"Gum drop","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Taress M."},{"reviewId":"babf9123-f31c-4d6c-be76-451ab48094a0","range":0,"rating":5,"reply":"Hi Kyle, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-12-09T17:44:00","review":"Helpful staff. Clean facility","source":"Google","submissionTime":"2020-12-09T00:00:00","userName":"Kyle D."},{"reviewId":"bf552b86-50de-48b3-9d62-ca66f27767af","range":0,"rating":5,"reply":"Patricia, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-12-04T08:23:00","review":"I just rented a storage unit they were very nice an reasonably price","source":"Google","submissionTime":"2020-12-03T00:00:00","userName":"Patricia J."},{"reviewId":"2096afdd-b262-48f0-80a4-6c3c1be6367a","range":0,"rating":5,"reply":"Hi Dawn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2020-02-17T18:29:00","review":"I have been renting a unit for over a year and I have been given Wonderful friendly service every month! Thank you!","source":"Google","submissionTime":"2020-11-29T00:00:00","userName":"Dawn N."},{"reviewId":"182bdb29-4ecd-400e-87e7-1106e6bf79ef","range":0,"rating":5,"reply":"Thanks, Rava! Our team strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-11-29T13:25:00","review":"I am so satisfied with the choice I made today, even thou It was near your closing the you still took the time to help me in choosing the right size of unit I needed. You were considerate  patient and very professional! Thank you for your great service!","source":"Google","submissionTime":"2020-11-29T00:00:00","userName":"Rava P."},{"reviewId":"9c84ccbc-800f-413d-9545-30ad053567b1","range":0,"rating":4,"reply":"Thanks for taking the time to leave us a review, Rosa M.! We are so glad we could meet your storage needs. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-11-29T10:59:00","review":"All went well as planned. An easy transition for all that was needed.  Thanks for the excellent service.  Keep up the good work.","source":"Google","submissionTime":"2020-11-28T00:00:00","userName":"Rosa M."},{"reviewId":"4ba3b159-44ab-427d-a17d-b5c90d8bf380","range":0,"rating":5,"reply":"Thank you for the excellent rating, Daniel! We are so glad we could provide you with a 5-star experience.","replyTime":"2020-11-14T13:22:00","review":"Much friendlier than U-Haul. Carol was really nice and helpful! The unit was clean and easy to access.","source":"Google","submissionTime":"2020-11-14T00:00:00","userName":"Daniel B."},{"reviewId":"ac93fd45-f422-4237-a9ef-2de8c8bc5985","range":0,"rating":5,"reply":"Thank you for the review, Holly! We pride ourselves on having a friendly, accommodating staff and are so happy Brian was able to assist you! Please call 888-storage if you have any questions.","replyTime":"2020-11-16T11:14:00","review":"Brian Moore was great! Super helpful, helped me in getting into our unit. Also, helped take some water off our hands that was a daunting task!! Great storage space, clean, and Brian is super friendly!","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Holly L."},{"reviewId":"e7e13ad0-451a-481b-8043-9a1765cfd7bd","range":0,"rating":5,"reply":"Hi Brian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Stop by the office if you need anything. \n","replyTime":"2020-11-07T14:05:00","review":"Yvette and Brian were extra friendly to work with and made a potential relocation headache a real delight.  They worked with my timeline and explained best options for saving money even though I was only going to be there about six weeks.  Super clean facility and nifty design for security.  Everything from payments to instructions to access went super smooth.  Highly recommended!","source":"Google","submissionTime":"2020-11-07T00:00:00","userName":"Brian P."},{"reviewId":"aedb4671-b475-4bf3-87a6-abc7d0861795","range":0,"rating":5,"reply":"Hi Latoria, we're glad Brain was very helpful,  went above and beyond, and even managed to get you a storage unit upfront. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything! ","replyTime":"2020-11-03T14:51:00","review":"Brain was very, very helpful with helping me get a storage. He went above and beyond and even managed to get me a storage unit up front ????. I would definitely recommend extra space storage for anyone looking for storage.","source":"Google","submissionTime":"2020-11-02T00:00:00","userName":"Latoria W."},{"reviewId":"27cc66e9-9c99-42f7-a7e1-55fdffc1ccfc","range":0,"rating":5,"reply":"We're so excited to have you back at Extra Space Storage, Mercedes. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE!","replyTime":"2020-10-24T09:19:00","review":"I need a storage space at the last minute I called the 800 number they actually gave me an amazing discount and got me connected with the Direct General Manager who is able not only get me into the perfect size unit I also gave me some good deals on supplies I needed for my space. This will be the second time using their facilities for a reason.","source":"Google","submissionTime":"2020-10-23T00:00:00","userName":"Mercedes A."},{"reviewId":"7be3e8e1-b995-47b3-9a06-fb520c7e9de0","range":0,"rating":5,"reply":"Thanks for the positive review, Keeping It Real With Honey! We are glad you had a great experience with Brian. Call us if there is anything else we can do to assist you!?  ","replyTime":"2020-10-14T11:37:00","review":"Brian was so helpful I booked the wrong size but he got he me taken care of ty B.","source":"Google","submissionTime":"2020-10-13T00:00:00","userName":"Keeping i."},{"reviewId":"76f39b53-db61-45dd-8f20-3ae05ea47072","range":0,"rating":5,"reply":"Thank you for your feedback, Asoudy1! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-10-10T10:41:00","review":"This space is very secure and clean. The prices are reasonable and the service was excellent.","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"asoudy1"},{"reviewId":"1a1fa5e3-7e84-44d3-8e18-a344ec658de6","range":0,"rating":5,"reply":"We think Brian is great too! Thanks for the positive review, Christyn. Call us if there is anything, we can do to assist you. ","replyTime":"2020-10-11T09:57:00","review":"Love this place. Brian Moore, ssistant store manager at 5010 E. 21st At. N. Wichita, KS. Is the best.","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"christyn g."},{"reviewId":"38be9070-bde3-459a-a8df-6330b98cf027","range":0,"rating":4,"reply":"Hi Kimberly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us if there is anything else we can do to assist you!? \n","replyTime":"2020-10-10T09:16:00","review":"Great spaces... clean and friendly environment and people","source":"Google","submissionTime":"2020-10-09T00:00:00","userName":"Kimberly M."},{"reviewId":"9d40704b-f014-49fc-a90d-32287e09d30d","range":0,"rating":5,"reply":"Thank you so much for your kind words, New. We're so happy Brian was very helpful. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-09T09:55:00","review":"Since day one , Brian has been excellent help. I haven't been the easiest customer but he has helped each time I had a problem. Thank you","source":"Google","submissionTime":"2020-10-08T00:00:00","userName":"New M."},{"reviewId":"4a140bc1-1e1f-4b57-b4d7-ce4fb88d7e69","range":0,"rating":5,"reply":"Hi Adam, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Brian reflects that. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-08T08:33:00","review":"Facility is huge and very clean. Prices are quite reasonable, and Employees, particularly Brian, are incredibly helpful. 5/5 would store here again","source":"Google","submissionTime":"2020-10-07T00:00:00","userName":"Adam R."},{"reviewId":"b7d2955a-be98-4933-b54b-7659700e5be7","range":0,"rating":5,"reply":"Thank you Mike! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Let us know if you need any future assistance! \n","replyTime":"2020-09-17T11:40:00","review":"Easystore has very clean and organized facilities. Move in is easy and as painless as moving can be.","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"Mike D."},{"reviewId":"1d4bcbe9-437b-4da6-a844-06b4b8581a87","range":0,"rating":5,"reply":"Thank you for the kind words, Justin! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! \n","replyTime":"2020-09-01T10:33:00","review":"Good customer service, felt perfectly safe using this facility to store my things,.. the help could have been better looking but at least he was friendly, had a smile on his face, and new his product! Over all I would recommend to anyone","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"Justin M."},{"reviewId":"71a375a8-b234-4acf-927e-f169c95314d4","range":0,"rating":5,"reply":"Hi April, thank you for your review. We're glad our team was able to help you around the COVID crisis and get your things from your dorm to the storage unit. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-08-25T10:28:00","review":"They were able to help me around the COVID crisis and get my things from my dorm to the storage unit. Highly recommend!","source":"Google","submissionTime":"2020-08-24T00:00:00","userName":"April M."},{"reviewId":"2eef90c3-3bfd-49f2-aa44-3f8d99d17c10","range":0,"rating":5,"reply":"Hi Vinny! Thank you for taking the time to share your experience with us. We are happy to hear that Kelcie and Brian were professional and that you had a positive experience doing business with them!","replyTime":"2020-08-19T10:56:00","review":"Am a vendor. Kelcie called immediately after the transaction confirmed online and it was pleasantly surprising with her promptness. Brian was very accommodating throughout the cleaning process. Seemed to be a pretty professional team and it was a positive experience doing business with them.","source":"Google","submissionTime":"2020-08-18T00:00:00","userName":"Vinny M."},{"reviewId":"6898d96d-f53e-4316-a6ef-edef43d39075","range":0,"rating":5,"reply":"Thanks, Mario! We're so happy you had a positive experience with Extra Space Storage. We are always available at 888-STORAGE to assist you!","replyTime":"2020-08-05T10:39:00","review":"A1 services","source":"Google","submissionTime":"2020-08-04T00:00:00","userName":"Mario T."},{"reviewId":"f4a7513f-4b88-4807-b4d7-f2b98f03efc1","range":0,"rating":5,"reply":"Hi Shehan, thank you for your review. We're glad our team was super nice. Let us know if you need any future assistance! \n","replyTime":"2020-07-26T08:40:00","review":"The staff is super nice! Easy to talk! And makes your day easy! Really good!","source":"Google","submissionTime":"2020-07-25T00:00:00","userName":"Shehan P."},{"reviewId":"f7192772-b41a-4e72-b468-8036dce16513","range":0,"rating":5,"reply":"Thank you for the kind words, Rothy! We're committed to providing excellent customer service. We're glad Brian answered all the questions you had. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you need any future assistance! \n","replyTime":"2020-07-22T08:37:00","review":"Great fast and friendly service by Brian! Answered all the questions that I had and was smooth transition in getting my items moved. Nice and clean place. Great job!","source":"Google","submissionTime":"2020-07-21T00:00:00","userName":"Rothy C."},{"reviewId":"fbcb4d65-4a27-4ed1-bcde-a7c4070d1b17","range":0,"rating":5,"reply":"Hi Autumn, thank you for your review. We're glad Patricia was able to help you get in the rate range you needed to be in, was very kind and patient. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-07-12T09:09:00","review":"Patricia was a wonderful help in getting me in the rate range I needed to be in. She was very kind and patient. I would not have gotten the \nrate that I did if it wasnt for her she is an amazing person. If you need help at extra space ask for her.","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Autumn S."},{"reviewId":"be5bb57a-38dd-41a8-b0ea-197b765a5765","range":0,"rating":5,"reply":"Thank you for the kind words, Napoleon. We're glad Patricia was able to help you save money! Our team is here to serve you, so give us a call at 88-STORAGE if you need any future assistance. ","replyTime":"2020-07-10T11:24:00","review":"This place has treated me really well. Patricia helped me transfer to save money and it feels like they care about your experience. She also gave me a great tip on cherry juice.","source":"Google","submissionTime":"2020-07-09T00:00:00","userName":"Napoleon R."},{"reviewId":"1a5ed329-0135-4452-bd02-e47d70ec8f56","range":0,"rating":5,"reply":"Hi, Carol. We are happy to hear Patricia did an excellent job. Thanks for choosing Extra Space Storage!","replyTime":"2020-07-08T10:34:00","review":"Patricia dud an excellent job.","source":"Google","submissionTime":"2020-07-07T00:00:00","userName":"Carol H."},{"reviewId":"4a82e0bf-e7d0-4b58-b37e-46289b9b0a02","range":0,"rating":5,"reply":"We're thrilled you had a great experience, Latress. Thank you for choosing Extra Space Storage and please let us know if you have any questions.","replyTime":"2020-07-08T10:33:00","review":"Wonderful kind hearted service I needed support and she gave it!!!","source":"Google","submissionTime":"2020-07-07T00:00:00","userName":"latress n."},{"reviewId":"69970426-000e-4fad-9c94-cc3c8b10b929","range":0,"rating":5,"reply":"Thanks, Christopher! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. ","replyTime":"2020-07-02T08:21:00","review":"Very clean and secure. Easy sign up and very friendly staff.","source":"Google","submissionTime":"2020-06-30T00:00:00","userName":"Christopher R."},{"reviewId":"37f1da63-ffd5-4942-a9ec-783a83ed5acf","range":0,"rating":5,"reply":"We appreciate you taking the time to leave a rating, Mark! We are grateful to have you as a customer! ","replyTime":"2020-07-03T09:00:00","review":"Friendly staff; super helpful!","source":"Google","submissionTime":"2020-06-30T00:00:00","userName":"Mark A."},{"reviewId":"50d8b64e-379f-4527-a15d-a72bcb38f880","range":0,"rating":5,"reply":"Hi Erika, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Let us know if you need any future assistance! ","replyTime":"2020-06-30T10:42:00","review":"Clean place with friendly staff.  I got a really good deal with first month free.","source":"Google","submissionTime":"2020-06-29T00:00:00","userName":"Erika M."},{"reviewId":"c79618f3-a45c-43b9-a6b7-5a1f317fe34b","range":0,"rating":5,"reply":"Hi Rojo, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! \n\n","replyTime":"2020-06-28T12:25:00","review":"Renting process was very easy, I reserved on line then went to the store and looked at a few units- I went  with a bigger one than I originally thought after talking to the staff. The store and the units were really clean, it’s all indoors and the girl helping me was knowledgeable and quick. I was in and out in no time,","source":"Google","submissionTime":"2020-06-28T00:00:00","userName":"Rojo B."},{"reviewId":"9471f3f8-2e06-43a6-9c19-b4bd2d9c4ba5","range":0,"rating":5,"reply":"Thank you for your feedback, Abby! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! We're glad our team was nice. Let us know if you need any future assistance! ","replyTime":"2020-06-28T10:22:00","review":"This place is one of the nicest places in town.  Air conditioned and heated and all of the units are inside.  I put my moms household in here when we moved her to a care home until we can sort through it and I feel like I don’t have to worry about anything.  It’s very secure and very clean. Prices were reasonable and the staff is super nice.  Don’t hesitate if you need storage.","source":"Google","submissionTime":"2020-06-27T00:00:00","userName":"Abby Z."},{"reviewId":"2065b23e-029b-4cc7-aadb-10cf27c01bf8","range":0,"rating":5,"reply":"Thank you for the kind words, Barbara. We're glad our manager spent a lot of time showing you different size units and discussing the pros and cons of climate, size, location, etc. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Our team is here to serve you, so give us a call at (316) 685-8080 if you need any future assistance.\n","replyTime":"2020-06-28T10:18:00","review":"I’ve been here a year but had items stored at a friends so decided I needed a bigger unit.  The girl at the facility was wonderful. She spent A lot of time showing me different size units and discussing the pros and cons of climate, size, location etc.  I was already happy here but I love my bigger unit and I can’t say enough about the kindness of the people and the cleanliness and access to my units. Thank you for being so patient.","source":"Google","submissionTime":"2020-06-27T00:00:00","userName":"Barbara N."},{"reviewId":"fc8f02b1-1497-4c84-9b6c-8b129683a99b","range":0,"rating":5,"reply":"Hello, Rahul. Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything else!","replyTime":"2020-06-27T09:04:00","review":"Great service and a really friendly staff!","source":"Google","submissionTime":"2020-06-26T00:00:00","userName":"Rahul R."},{"reviewId":"a8ed85e2-48c3-47a8-adeb-8fda27c832c4","range":0,"rating":5,"reply":"Jessica, we are so happy to hear that Austin could accommodate you and provide a smooth rental experience. It's great to know that we could provide a safe environment and that you feel comfortable. We really appreciate the recommendation as well as the 5-star review! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-06-21T10:54:00","review":"I work for an estate sale company and from time to time we have clients who need to have a sale done but are unable to hold the sale at the estate. This happens for several reasons and when it does one option is to move everything into storage and hold an online auction of their estate from the storage unit. \n\nRecently we have done this and used extra space to do so. This was a great experience! The staff are very friendly and more than helpful! Austin has been very accommodating to our needs anytime we were there and all the staff made it a point to recognize us and who we worked with etc and say hello every time we were there! \n\nThe atmosphere is comfortable and safe. I never was concerned while working the evenings there even alone. \n\nGreat experience and I would recommend extra space to anyone considering storage to meet their personal needs!!!","source":"Google","submissionTime":"2020-06-20T00:00:00","userName":"Jessica K."},{"reviewId":"18087137-204b-4bb0-bf0b-486f86649585","range":0,"rating":5,"reply":"Hi Jena, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for choosing Extra Space!","replyTime":"2020-06-20T09:26:00","review":"I highly recommend it! This facility is clean, organized and I love that items stored are safe from bugs and other weather.","source":"Google","submissionTime":"2020-06-19T00:00:00","userName":"Jena R."},{"reviewId":"80c87562-fc95-45c3-acf7-cc08fdee4119","range":0,"rating":5,"reply":"Hi Pauline, thanks so much for your review! We are thrilled to hear your experience with Austin was positive! Give us a call at 888-STORAGE if you need anything! We are excited to help you with your storage needs in the future!\n","replyTime":"2020-06-20T09:26:00","review":"They (employees....Austin ) are great!  Austin was very helpful.    We will definitely use these facilities again!","source":"Google","submissionTime":"2020-06-19T00:00:00","userName":"Pauline D."},{"reviewId":"9ec9eaea-bec5-40cb-806f-5cd8f7382f29","range":0,"rating":5,"reply":"Wow, thanks Kelsey! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Don't hesitate to reach out if you need anything!? ","replyTime":"2020-05-20T16:55:00","review":"Employees were much nicer than any where else I’ve been. Super clean and secure.","source":"Google","submissionTime":"2020-05-20T00:00:00","userName":"Kelsey K."},{"reviewId":"0b7e4a18-f953-464e-8119-d1563655a3cd","range":0,"rating":5,"reply":"Hi Charlene, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything!\n","replyTime":"2020-03-18T15:12:00","review":"Great service!","source":"Google","submissionTime":"2020-03-17T00:00:00","userName":"Charlene P."},{"reviewId":"53ea2152-22e0-4ad8-aa7f-16ad3347cd27","range":0,"rating":5,"reply":"Hi Porter, thank you for your review. We're glad Austin was able to help! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-03-18T11:59:00","review":"Austin was super helpful","source":"Google","submissionTime":"2020-03-16T00:00:00","userName":"Porter J."},{"reviewId":"bf8a57bf-a479-40f8-a109-6b1dcb6d2d4a","range":0,"rating":5,"reply":"Hi Sandy, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer.","replyTime":"2020-03-07T10:28:00","review":"This place is an excellent place to store your treasures! It’s very clean, climate controlled and the staff is awesome!!!","source":"Google","submissionTime":"2020-03-07T00:00:00","userName":"Sandy B."},{"reviewId":"793f8477-5c36-440a-966c-dc2222203e02","range":0,"rating":5,"reply":"Anna, security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2020-03-05T18:33:00","review":"Great place to store your personal items.  Safe and friendly staff.","source":"Google","submissionTime":"2020-03-05T00:00:00","userName":"Anna L."},{"reviewId":"d1c8fdc1-95fe-46a8-b791-c81a9aa8aaca","range":0,"rating":5,"reply":"Thank you for the kind words, Alec. We're glad our team in Witchita was able to help! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2020-02-28T13:15:00","review":"Very great staff. They are helpful and understanding when you come in looking for a unit, they get you exactly what you need and multiple size units are available when looking","source":"Google","submissionTime":"2020-02-27T00:00:00","userName":"Alec M."},{"reviewId":"df8c059e-bf5c-41c1-9f1f-f14ba870d752","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Shannon! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! ","replyTime":"2020-01-12T10:11:00","review":"Super friendly and great service!","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Shannon E."},{"reviewId":"0c4d7a56-528e-4fe6-bf6c-a1ad1a26ca41","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Tony! We are happy to hear the entire process was smooth and seamless. We pride ourselves on having a professional, knowledgeable staff and are thrilled to hear your experience with Joe and Austin reflects that. We are here to help with any future storage needs! \n","replyTime":"2019-12-27T11:05:00","review":"I?m in the military and deploying here soon. The entire process of reserving and moving things into the space was so smooth and seamless. Joe and Austin are extremely professional and knowledgeable about everything you may have questions about. They even reach out to you after you have purchased a space to ensure that everything is going smoothly for you. Definitely recommend to any military personnel who are deploying or just anyone in general for that matter. Would also go to them again in the future if I need storage again.","source":"Google","submissionTime":"2019-12-26T00:00:00","userName":"Tony P."},{"reviewId":"2074754c-0576-4dfe-8a9b-7fc6503043eb","range":0,"rating":5,"reply":"Thank you for the kind words, Zack! We're committed to providing excellent customer service and are thrilled to hear your experience with Joe reflects that. Let us know if we can do anything to assist you! ","replyTime":"2019-12-23T15:42:00","review":"Joe was great! He has great customer service and takes pride in what he does.","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"Zack W."},{"reviewId":"3a57c0d1-df67-40b1-86a7-2de5b2704a89","range":0,"rating":5,"reply":"Thank you for the kind words, Ryen! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you! \n","replyTime":"2019-12-23T15:42:00","review":"Great customer service and a clean facility","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"Ryen J."},{"reviewId":"9b5dc4ee-9fc1-48ba-80e2-008a49a6da2a","range":0,"rating":5,"reply":"Thank you John! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything.  \n","replyTime":"2019-12-23T15:42:00","review":"Joe runs a very clean and organized facility, very courteous to customers. Takes his job very seriously.","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"john r."},{"reviewId":"c72369bf-dfaf-4185-8f88-074e8090b88f","range":0,"rating":5,"reply":"Thank you so much for your kind words, Justin. We really appreciate you taking the time to share your experience with us. We're glad Joe was able to help. Don't hesitate to reach out if you need anything! \n","replyTime":"2019-12-23T15:43:00","review":"Always a pleasant experience when I go there. Joe and austin always greet me and help me out.","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"Justin N."},{"reviewId":"c30a88a8-2f41-423d-8adb-05a6e67f6d25","range":0,"rating":5,"reply":"Jami, we love hearing that your experience has been positive and hope you know that we appreciate your business! Give us a call at (316) 685-8080 or stop by the office if you need anything.","replyTime":"2019-12-22T15:09:00","review":"Great service always met with a smile","source":"Google","submissionTime":"2019-12-22T00:00:00","userName":"Jami M."},{"reviewId":"2d05a38a-6676-4cb3-8a67-ec59272ce267","range":0,"rating":5,"reply":"Thanks for renting with us in Witchita, Ang! We're committed to providing excellent service and we're glad you had a positive experience renting with our team! Don't hesitate to reach out if you need anything.","replyTime":"2019-12-15T07:48:00","review":"Excellent customer service","source":"Google","submissionTime":"2019-12-14T00:00:00","userName":"Ang c."},{"reviewId":"b8c18c6f-ff3f-49e6-878b-ee8bce8c7fb2","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Aric. We're committed to providing excellent service and we're glad you had a positive experience renting with our team in Witchita! We are here to help answer any questions about your rental.","replyTime":"2019-12-07T09:19:00","review":"The staff is very respectful. To them you are not just another unit.","source":"Google","submissionTime":"2019-12-06T00:00:00","userName":"Aric J."},{"reviewId":"9cc5b93a-354b-470c-96cc-63ff6c9d78e7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Sir.PoofsAlot Plays! We're thrilled Joe was able to find a solution to your storage needs! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2019-11-30T12:35:00","review":"Fast, easy, nice to have a free month. Joe way rather helpful, got me exactly what i needed.","source":"Google","submissionTime":"2019-11-30T00:00:00","userName":"Sir.PoofsAlot P."},{"reviewId":"8a228377-1309-4cdb-8240-ffe13d97cf98","range":0,"rating":5,"reply":"Patricia, we are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything. We look forward to serving you again in the future!","replyTime":"2019-11-22T16:13:00","review":"I was please with service this my second time using your srorage","source":"Google","submissionTime":"2019-11-22T00:00:00","userName":"Patricia S."},{"reviewId":"b1708b5c-4fc6-4dad-b1d2-71df2c3f724d","range":0,"rating":5,"reply":"Your kind words mean a lot to us, Marah! Our team is dedicated to making sure you have a positive and pleasant storage experience. We appreciate your business and are here to help if you need any future assistance!","replyTime":"2019-11-05T12:36:00","review":"Austin was very friendly, patient, upbeat, and eager to assist. Every-time you come in everyone is welcoming and asks if you need assistance. It?s a great vibe when you enter the facility.","source":"Google","submissionTime":"2019-11-04T00:00:00","userName":"Marah B."},{"reviewId":"ac07f6ac-1f96-4834-b6aa-b08ca8b184c5","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I don't remember going there but I will say this these self storage facilities are handy to have around. If you run out of room in your house because stick your stuff in there. What a concept!","source":"Google","submissionTime":"2019-10-23T00:00:00","userName":"Peter G."},{"reviewId":"12f643b9-4398-4ced-853a-ed14200a9f64","range":0,"rating":5,"reply":"Thanks for the kind words, Amber! We appreciate you recommending us to your friends and family! Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything.\n","replyTime":"2019-10-23T17:57:00","review":"The front desk guy, Austin was a great guy. So nice and funny. Didn't make me feel like just another buck in the bank. Highly recommend the place.","source":"Google","submissionTime":"2019-10-23T00:00:00","userName":"Amber N."},{"reviewId":"cef5b95d-9045-450a-bc04-4c5200cdf226","range":0,"rating":5,"reply":"Hi, Lateisha Hailey, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us! Let us know if you need any future assistance!","replyTime":"2019-10-23T10:41:00","review":"Great and clean units and very help mangment all a around top services.","source":"Google","submissionTime":"2019-10-22T00:00:00","userName":"Lateisha H."},{"reviewId":"a1c13223-8645-4399-a960-57aee137f17f","range":0,"rating":5,"reply":"Hi, Talicia! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! We are here to help with any future storage needs!","replyTime":"2019-10-17T17:26:00","review":"Austin was very professional and personable! Extremely thorough and knowledgeable! Great experience! From your \"1pm\", good job Austin!","source":"Google","submissionTime":"2019-10-16T00:00:00","userName":"Talicia H."},{"reviewId":"a669bf03-44c4-4d11-b27c-8ae678ae65a7","range":0,"rating":5,"reply":"Thank you for the kind words, Lynn! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We're glad Austin and Joe were able to help. Thank you for choosing Extra Space.","replyTime":"2019-10-16T10:05:00","review":"Very good customer service!!!  Clean facility and I felt safe!   Austin and Joe are super helpful!   These guys run a tight ship !     Definitely rent from them !!!!!","source":"Google","submissionTime":"2019-10-15T00:00:00","userName":"Lynn S."},{"reviewId":"90e5cd69-4412-4cd1-97e0-08b2d41e3f21","range":0,"rating":5,"reply":"This is great feedback Busch, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business! Thank you for recommending Extra Space Storage! Let us know if you have any questions about your rental.","replyTime":"2019-10-12T16:33:00","review":"I needed a climate-controlled storage space and called Extra Space Storage. The process was really easy. The manager, Austin, was so courteous and helpful. The space is clean and well lit. I can access it at my convenience and I feel safe and secure. They provide dollies to make it easy to transport my things. I would recommend Extra Space Storage to anyone!","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Busch F."},{"reviewId":"01d76f20-95d3-4dc1-91de-c122452adc78","range":0,"rating":5,"reply":"Earning a 5-star rating from you means a lot to us, Michael! We are so happy to hear that Austin could accommodate you and provide a smooth rental experience! Thank you so much for choosing Extra Space Storage!\n","replyTime":"2019-10-07T16:54:00","review":"The staff was friendly and accommodated me with a clean storage unit. Austin also helped me with a smooth transition and made my storage needs easy.","source":"Google","submissionTime":"2019-10-07T00:00:00","userName":"Michael W."},{"reviewId":"89a9c547-5e47-433d-b474-af0ef3f30e35","range":0,"rating":5,"reply":"Whitney! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (316) 685-8080.","replyTime":"2019-10-04T17:47:00","review":"I had my storage for 4 years and never had any issues Tempature or damage, No burglaries, Not even any bug issues. Extra space Storage has been great. I will definitely use them again in the future.","source":"Google","submissionTime":"2019-10-04T00:00:00","userName":"Whitney B."},{"reviewId":"f2160677-1c17-4e6e-b183-089c0898f903","range":0,"rating":5,"reply":"Thank you for the review, Nicole! We pride ourselves on having a friendly, accommodating staff and are so happy Joe and Austin were able to assist you! Let us know if you need any future assistance.","replyTime":"2019-09-27T18:17:00","review":"Joe and Austin have great customer service skills. Every question I had they was able to answer with no problems. They was also very helpful in recommending a varied of moving companies. Thank you for your help.","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"Nicole T."},{"reviewId":"eaa2870e-4629-468d-a2da-a1415d27b3dd","range":0,"rating":5,"reply":"Hey Michael, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great!","replyTime":"2019-09-25T14:25:00","review":"My experience at Extra Space has more than good. The staff is SUPER helpful and do not hesitate whenever I need help. 5 stars for sure!","source":"Google","submissionTime":"2019-09-25T00:00:00","userName":"michael r."},{"reviewId":"a3444b54-7790-47e8-8e9d-70722fba8451","range":0,"rating":5,"reply":"Gracias por sus amables palabras, Daniel! Estamos comprometidos a brindar un excelente servicio al cliente. Gracias por recomender Extra Space Storage!\n\n","replyTime":"2019-09-23T09:26:00","review":"(Translated by Google) EXCELENT SERVICE\n100% recommended your employees\nThey offer an EXCELLENT SERVICE\n\n(Original)\nEXELENTE SERVICIO \nRecomendado 100% sus empleados \nOfrecen un EXELENTE SERVICIO","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Daniel S."},{"reviewId":"61cd1df4-89e9-4b30-a1d2-90ab80269684","range":0,"rating":5,"reply":"Loretta, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! We look forward to working with you in the future!","replyTime":"2019-09-20T14:00:00","review":"Very  satisfied Experience  ,hope to  do  business with you in the future.","source":"Google","submissionTime":"2019-09-19T00:00:00","userName":"loretta w."},{"reviewId":"c520a48a-0a27-4d7e-bc2b-cddff538a103","range":0,"rating":5,"reply":"Thank you for the review, Blessed Trucking! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2019-08-29T18:23:00","review":"I have always been treated nice, seems like the staff always wants to help. I am always informed on what I need to be informed on....Great Staff, great place to do business with.....Thank You!","source":"Google","submissionTime":"2019-08-29T00:00:00","userName":"Blessed T."},{"reviewId":"ff6012ed-7dce-47cb-8a48-40f4ebfc6979","range":0,"rating":5,"reply":"We really appreciate the 5-star review, Rizza Moments! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Stop by the office if you need anything!","replyTime":"2019-08-23T16:22:00","review":"It?s a great storage place, it?s always clean and the staff is very helpful!","source":"Google","submissionTime":"2019-08-22T00:00:00","userName":"Rizza M."},{"reviewId":"b162b301-2959-4a46-b519-a3e274dd5b3f","range":0,"rating":4,"reply":"Tamika, we appreciate you sharing your feedback! If you have any storage needs in the near future, we would love to have you back! Let us know if we can do anything else to assist with your storage needs.\n","replyTime":"2019-08-21T18:19:00","review":"No issues my son is a student at Wichita State and we needed storage near the school. I will use them again next year. My only problem was when we moved out my son left the lock on the unit so we were charged an additional month when we had already moved out.","source":"Google","submissionTime":"2019-08-21T00:00:00","userName":"tamika c."},{"reviewId":"daa6c646-147a-436e-be5e-4436092b942e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, David! We're thrilled Joe was able to find a solution to your storage needs! Give us a call at (316) 685-8080 if you need any future assistance. We?re glad you chose Extra Space!","replyTime":"2019-08-21T18:17:00","review":"This is the place to go with your storage needs.  Joe (the store manager) is a hands on guy and very helpful with any questions or concerns that may come up.  This is definitely the place to meet storage needs.","source":"Google","submissionTime":"2019-08-21T00:00:00","userName":"David H."},{"reviewId":"3687e957-6e9d-4729-9f86-0f2b397ce997","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Latonya! \n\n","replyTime":"2019-08-18T12:36:00","review":"I love this company.","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"LaTonya L."},{"reviewId":"0361122d-2022-4e97-b326-1c5646331eb8","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, God's Treasure! We're excited to have you storing with us in Wichita! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Let us know if there's anything else we can do to keep your experience great!","replyTime":"2019-08-12T15:38:00","review":"My experience with Extra Space Storage has been wonderful. The staff is Super Friendly and Super helpful. The facility is indoor, climate controlled, and super clean. There are security cameras throughout and lots of motion controlled lighting.  I pay $24.00 per month for my storage space which I love. My storage space that I rent  is very clean with super high ceilings so things can be stacked tall like placing a full sized mattress on top of a dresser. I've been very happy with my experience. This is the first time I've ever used a storage facility and I expected it to be more complicated.","source":"Google","submissionTime":"2019-08-12T00:00:00","userName":"God's T."},{"reviewId":"bfd18109-4c46-43b2-bd16-96dce7e8707a","range":0,"rating":5,"reply":"Brock! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (316) 685-8080.","replyTime":"2019-08-13T15:18:00","review":"Great experience from beginning to end.   Staff very friendly and helpful.     Storage agreement explained in detail so no surprises.   Nice clean facility.    When time came to move, they were very accommodating.  Thanks Extra Space.","source":"Google","submissionTime":"2019-08-12T00:00:00","userName":"Brock S."},{"reviewId":"d2327bc7-779b-46b3-aefd-79213ab4eda3","range":0,"rating":5,"reply":"Hi, JJ Brown, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer! Please stop by the office if there is anything else we can do for you!","replyTime":"2019-08-12T15:27:00","review":"The staff here was to Beyond Great this place was clean fresh smelling good I had no issues no problems anybody who?s looking for a big small or in the middle storage this is the place to come and they have all your storage needs and some I use my storage for one month never had issues excellent and yes I gave a five star because it?s that good","source":"Google","submissionTime":"2019-08-11T00:00:00","userName":"JJ B."},{"reviewId":"8eaa4079-b967-484f-9f0e-87b88d17346e","range":0,"rating":5,"reply":"We really appreciate the excellent rating, Bronson! We are glad our manager was able to provide exceptional customer service with a smile! Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2019-07-19T16:43:00","review":"Easy to deal with, prompt service with a smile.","source":"Google","submissionTime":"2019-07-19T00:00:00","userName":"Bronson M."},{"reviewId":"afa1f812-6ad4-430f-aedb-44333d6cb47b","range":0,"rating":5,"reply":"Your kind words are appreciated, Daniel A. Jack! Security is one of our top priorities and we appreciate that you have found it to be beneficial! We're committed to providing excellent service, and we're glad Lynda was able to help with your storage needs! Give us a call at (316) 685-8080 if you need anything.","replyTime":"2019-07-16T16:20:00","review":"Lynda was amazing. She?s a rockstar. Excellent service and very knowledgeable! This facility is extremely clean and is a very professional environment. No doubt that it is a very safe place to store personal property.","source":"Google","submissionTime":"2019-07-15T00:00:00","userName":"Daniel A."},{"reviewId":"5a1e644c-7ebb-40c9-b008-183808d63389","range":0,"rating":4,"reply":"Thank you, Michael! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (316) 685-8080 if anything comes up!","replyTime":"2019-07-15T18:51:00","review":"Helped me out of a bind with the ex. Great staff.","source":"Google","submissionTime":"2019-07-14T00:00:00","userName":"Michael R."},{"reviewId":"6aa36487-2fae-495e-bd43-45ad624aa68c","range":0,"rating":5,"reply":"Thank you, Dena, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at (316) 685-8080 if there's anything else you need from us. ","replyTime":"2019-07-09T18:00:00","review":"We couldn't be more pleased with this storage facility and helpful staff. It has been so convenient to safely access whenever we have needed to do so, and it has always been extremely clean.","source":"Google","submissionTime":"2019-07-08T00:00:00","userName":"Dena S."},{"reviewId":"df614987-9e31-4e04-855c-ccb63378fde4","range":0,"rating":5,"reply":"We're thrilled to have you storing with us in Wichita, Robyn! It's wonderful to hear that Joe was able to assist you after hours to get the best deal around!","replyTime":"2019-07-08T18:20:00","review":"Joe, is the best he waited on me after hours and got me the best deal around!!! Great friendly customer service!","source":"Google","submissionTime":"2019-07-06T00:00:00","userName":"Robyn T."},{"reviewId":"b212f8b0-6bb7-4a1f-9bee-fb10b8161213","range":0,"rating":5,"reply":"Em bee, we work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (316) 685-8080 if you need anything. Welcome to Extra Space Storage!","replyTime":"2019-06-22T16:37:00","review":"Awesome customer service. Helped set me up and took care of me really quickly. It's in the perfect location for what I needed. Thanks so much!","source":"Google","submissionTime":"2019-06-21T00:00:00","userName":"Em b."},{"reviewId":"e656475b-604d-4a05-a7b2-58a2e0e6c413","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Ousmane! Let us know if you have any questions about your rental!","replyTime":"2019-06-19T16:33:00","review":"Good","source":"Google","submissionTime":"2019-06-18T00:00:00","userName":"Ousmane M."},{"reviewId":"9967f05a-a63e-4d2f-b973-e576c74a1eff","range":0,"rating":5,"reply":"We really value your feedback, Josh! At Extra Space, we take great pride in having a friendly, helpful staff, so it means the world to us to hear that they have exceeded your expectations! Our team is here to make sure you have a great experience while storing, so let us know if we can do anything else for you!","replyTime":"2019-06-10T18:53:00","review":"This place has the most friendly staff I've seen.  They have exceeded my storage needs.  They might be a little, and I mean little, over priced, but you definitely get what you pay for, and while I haven't used every place in Wichita, I do believe this is the best storage facility by far.  As one person said, if you find someplace better, use them.","source":"Google","submissionTime":"2019-06-06T00:00:00","userName":"Josh B."},{"reviewId":"38d75330-d37f-4812-8d30-17a0d920fdb7","range":0,"rating":5,"reply":"Thank you for the kind words, Danielle! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-06-10T09:44:00","review":"Excellent customer service and very knowledgeable about customer needs. Very friendly and personable and I would recommend using them.","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"Danielle L."},{"reviewId":"d57c3cc4-2198-465e-a195-8d71c08e8a04","range":0,"rating":5,"reply":"We appreciate you taking the time to share your experience with us, Leo! We agree Austin is such an asset to our team! It's wonderful to hear that you are happy with your experience with the quality and cleanliness of the facility! We look forward to serving you again in the future!","replyTime":"2019-05-27T18:19:00","review":"Austin is awesome. He provides wonderful service. And the storage inside is big and clean, temperature is good.","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"Leo F."},{"reviewId":"6e754fd2-ce43-46d1-ac14-b6de521d50a7","range":0,"rating":5,"reply":"Brandon, thank you for taking the time to leave us a rating! We are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are thrilled your experience reflects that. We really appreciate your business and are here to help if you need anything!","replyTime":"2019-05-23T16:24:00","review":"Clean and secure facility with great customer service!","source":"Google","submissionTime":"2019-05-22T00:00:00","userName":"Brandon C."},{"reviewId":"6e42faf7-2c77-49c8-8ed6-5886fb0e92f4","range":0,"rating":5,"reply":"Hi Laura, we're glad Austin was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n","replyTime":"2019-05-19T13:57:00","review":"Austin is amazing!!!! He was patient and kind hearted. Also, great customer service!","source":"Google","submissionTime":"2019-05-17T00:00:00","userName":"Laura J."},{"reviewId":"6b97a359-0372-4824-9980-452514504575","range":0,"rating":5,"reply":"Hi, Garrett, we appreciate you taking the time to share your experience with us! We agree Joe is such an asset to our team, and we are so happy to hear he provides you and your wife with amazing customer service! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-05-10T16:46:00","review":"Joe is absolutely amazing and he takes care of me and my wife every single time without fail","source":"Google","submissionTime":"2019-05-09T00:00:00","userName":"Garrett M."},{"reviewId":"28ab5a34-cec6-4c48-9bee-e94d8050ea2a","range":0,"rating":5,"reply":"Thank you for the review, Jacob! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to provide you with quick and easy service! Let us know if we can answer any questions about your rental! Our team is always happy to help!","replyTime":"2019-05-06T17:00:00","review":"Super quick and satisfied with the service we received getting a storage unit!","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Jacob K."},{"reviewId":"44e0d7d1-5d73-4927-9bc0-5e9c59de4622","range":0,"rating":5,"reply":"Trevor, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything. Thanks for recommending Extra Space Storage!","replyTime":"2019-05-06T16:59:00","review":"Smile","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Trevor S."},{"reviewId":"d804c97f-cfc2-48e4-baf5-2d51fb0a10de","range":0,"rating":5,"reply":"Thanks, Ariel! We really appreciate you taking the time to share your experience with us! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! \n","replyTime":"2019-05-06T17:20:00","review":"Extremely friendly and helpful as soon as we walked in! Convenient location and rates for WSU students!","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Ariel G."},{"reviewId":"c19e1e36-5779-493c-a1b1-e05ab10e357b","range":0,"rating":5,"reply":"Thank you for your feedback, Daniel! We are happy to hear it was easy to access. Stop by the office if you need anything.","replyTime":"2019-04-29T14:25:00","review":"It was incredibly easy to access. Love it.","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"Daniel M."},{"reviewId":"db7ffd41-ca7a-425a-953b-260421854a7f","range":0,"rating":5,"reply":"Thanks for your feedback, Snow! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Let us know if we can further assist with your storage needs! ","replyTime":"2019-04-29T13:23:00","review":"Convenient","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"Snow N."},{"reviewId":"79b62625-567b-4fb0-8fe7-bc681a31388e","range":0,"rating":5,"reply":"Cynthia, wow! Thank you so much for taking the time to leave this excellent review! We're thrilled to hear Austin and Joe provided you with the customer service you deserve! We really appreciate your business and are here to help if you need anything.","replyTime":"2019-04-26T16:03:00","review":"We found ourselves needing temporary storage for our entire household belongings. Austin and Joe quickly provided options and guided us through the process of using ExtraSpace Storage units. We appreciated their knowledge and ability to work within our parameters. The facility is the cleanest in town! We also appreciated Austin and Joe?s approach to us as the customer. It was all about the relationship and finding what worked best for us.  The entire facility is climate controlled, so don?t hesitate to stop by! They are all about customer satisfaction!","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Cynthia B."},{"reviewId":"3703f6fd-9f15-4709-9ea6-c31a4fa5704d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Natalie! We're so happy to hear Austin and Joe were able to make your rental process hassle free! Give us a call at (316) 685-8080 if you need any future assistance.","replyTime":"2019-04-26T15:53:00","review":"Austin and Joe are very knowledgeable on storage units and very friendly and helpful","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Natalie d."},{"reviewId":"3647eb12-4b64-41ea-bcdd-76e736d2db31","range":0,"rating":5,"reply":"Thank you Sheryl! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage!","replyTime":"2019-04-20T17:00:00","review":"This facility is clean, organized and I love that my things are safe from rodents, bugs and other thi gas like heat and rain.  I was i.pressed by the thorough explanation section and it feels safe to bring my things.  I highly recommend it!","source":"Google","submissionTime":"2019-04-20T00:00:00","userName":"Sheryl K."},{"reviewId":"f5338183-ff41-4354-9037-f45fa6ea2515","range":0,"rating":5,"reply":"Thank you for the kind words, Jason! We're committed to providing excellent customer service! Don't hesitate to reach out if you have any questions about your rental.","replyTime":"2019-04-20T17:00:00","review":"Professional staff and very helpful.","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Jason G."},{"reviewId":"96e60550-b053-4aa4-ade8-a73f115e72b8","range":0,"rating":5,"reply":"Stan, we are so happy to hear that Joe could accommodate you and provide a smooth rental experience. Don't hesitate to stop by the office if you need anything. Thank you so much for choosing Extra Space Storage!","replyTime":"2019-04-18T17:00:00","review":"Joe the manager worked hard to accommodate our needs","source":"Google","submissionTime":"2019-04-18T00:00:00","userName":"Stan G."},{"reviewId":"90d67708-c415-41b0-bb11-a11d9dae4802","range":0,"rating":5,"reply":"Thanks, Lady Bug! At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Don't hesitate to reach out if you need anything! Our team is happy to help with any of your storage needs.","replyTime":"2019-04-15T17:00:00","review":"The process was very easy","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Lady B."},{"reviewId":"b6fa4e5f-42cb-47dd-9ae2-3893e7747d33","range":0,"rating":5,"reply":"Thank you for choosing Extra Space, Joel! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (316) 685-8080 or stop by the office if you need anything! Our team is happy to help.","replyTime":"2019-04-08T17:00:00","review":"One of the best services in the storage game","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Joel A."},{"reviewId":"746fdb06-92b8-471e-b636-b54f7a53ac0b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Brittany! We're pleased to hear you've had a positive experience throughout the rental process. Give us a call at (316) 685-8080 or stop by the office if you need anything! Welcome to Extra Space Storage!","replyTime":"2019-04-08T17:00:00","review":"I was in a rush and came in without warning. They got me in and out fast and the entire experience was excellent.","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Brittany W."},{"reviewId":"0c0d7fdc-17b2-4b81-b9f0-1766ab8cf960","range":0,"rating":5,"reply":"Thank you for the excellent rating, Dustin! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Let us know if we can do anything to assist you!","replyTime":"2019-04-08T17:00:00","review":"Very well-run place.","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Dustin D."},{"reviewId":"479c3eb3-e161-4a26-8404-5bb9f7c1350d","range":0,"rating":5,"reply":"Hi Crystal, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a helpful and friendly staff. Let us know if we can do anything to assist you!","replyTime":"2019-04-08T17:00:00","review":"It is a very nice and safe place for your things. Also the staff was really nice and helpful.","source":"Google","submissionTime":"2019-04-02T00:00:00","userName":"Crystal K."},{"reviewId":"f750f1c8-8914-44d8-95dc-eb2766b8618e","range":0,"rating":5,"reply":"Samuel, we are so happy to hear that Joe and Austin could accommodate you and provide a smooth rental experience. We're here to help if you need assistance with your rental! Call us at (316) 685-8080 with any questions!","replyTime":"2019-04-01T17:00:00","review":"Joe and Austin have been helpful and accommodating in our storage and moving needs, and the facility is very well kept and clean.","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Samuel S."},{"reviewId":"3ce7c78a-5d10-477c-8525-acda65eec7b1","range":0,"rating":5,"reply":"Jonathan & Breanna, we are so happy to hear that we could accommodate you and provide a quick and smooth rental experience. Give us a call at (316) 685-8080 or stop by the office if you need anything! Thank you so much for choosing Extra Space Storage!","replyTime":"2019-04-01T17:00:00","review":"The process was super quick and easy! Called them the day I needed a storage unit and was able to get a unit and storage all arranged that day! The staff is friendly and helpful as they sell a few items that some don?t think about needing until you get one and inform you of details in a real personal way.","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Jonathan &."},{"reviewId":"62ecb51c-b20e-487f-8a14-3ef1a67dc70b","range":0,"rating":5,"reply":"Thanks, Natalie! We pride ourselves on having a friendly, personable staff, so we are thrilled to hear that you had such a positive experience renting with Austin! Let us know if we can provide further assistance!","replyTime":"2019-04-01T17:00:00","review":"So nice, helpful, and professional. I love that a real person answers the phone. Austin even texts!","source":"Google","submissionTime":"2019-03-27T00:00:00","userName":"Natalie D."},{"reviewId":"72d5b2c0-6a76-489f-88e4-f1026a958cf4","range":0,"rating":5,"reply":"Hi Tammy, we're glad Joe and Austin were able to help! We pride ourselves on having a friendly, knowledgeable staff. Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-03-23T16:57:00","review":"Joe and Austin are very professional, knowledgeable, and friendly. Extra Space is an awesome place to store","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"Tammy W."},{"reviewId":"e1c7e5ce-e52a-4b5b-8333-43a3af510748","range":0,"rating":5,"reply":"Thank you Gail! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Let us know if we can do anything to assist you.\n","replyTime":"2019-03-06T09:51:00","review":"I have stopped here a few times now and have been very impressed with the cleanliness and the caring staff.","source":"Google","submissionTime":"2019-03-05T00:00:00","userName":"Gail M."},{"reviewId":"c71520d9-b891-4b65-ab88-4d3d0a49399b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great place to put extras","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"weston c."},{"reviewId":"9e8e2ed1-2a6a-4aa4-a069-ad333e7e4ced","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Austin and Joe are friendly and helpful. Facility is very neat and clean.","source":"Google","submissionTime":"2019-02-25T00:00:00","userName":"Bryant D."},{"reviewId":"cd605e10-36fc-48e9-8b89-dad5d34e5cf4","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great service from the team at Extraspace Storage.  They were always checking in with us when we were moving stuff in or out.  Very helpful to have locations in various states.  This enabled us to have a family member set up a storage in our location from theirs in Denver.  The location is very  clean and everyone we have ran into customers to associates have been very nice and helpful.","source":"Google","submissionTime":"2019-02-24T00:00:00","userName":"Chris M."},{"reviewId":"4d8be01d-f514-4fc3-9c36-75abb39d57d7","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Extra Storage is awesome. I love it. Joe you rok!!!!","source":"Google","submissionTime":"2019-01-29T00:00:00","userName":"Ang H."},{"reviewId":"6b0f4a52-636c-4dde-9cea-dfb8e104a059","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Seamless. Austin was quick,friendly, and always had a smile. I have tried other storage facilities around town, and I have literally never been so pleased. You have my business for sure!","source":"Google","submissionTime":"2019-01-29T00:00:00","userName":"Logan E."},{"reviewId":"49f18810-c07a-410b-8645-00282e712b17","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very clean facility and helpful staff.  \nThanks Austin!","source":"Google","submissionTime":"2019-01-25T00:00:00","userName":"Quinn K."},{"reviewId":"ae6e2b0d-8b43-421f-a429-07c4f711a10a","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Joe and Austin are the best to work with. This facility is very nice and a safe place for my belongings to be stored at. They are happy to help with any questions I had and helped pick the perfect size unit I needed.","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"Tiffany W."},{"reviewId":"77324191-fff8-4fe7-b52f-d13f1679c6d8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Manager and associates are friendly and knowledgeable. This is the best storage facility I?ve ever used!!","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"Heather W."},{"reviewId":"13b5dbe0-a5af-4999-9673-e4e98c089944","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Joe and Austin are both professional and very friendly handling storage questions and rental.  I would highly recommend to everyone that this is the very best storage facility I have ever dealt with.","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"Judy W."},{"reviewId":"e0927cb1-d1a5-4f84-b856-fba09bece4e6","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Needed to drop stuff off in a flash. Got signed up and made the drop in like 10 minutes. Thanks Joe. New key system is neat.","source":"Google","submissionTime":"2018-12-11T00:00:00","userName":"Ryan R."},{"reviewId":"c1bbf4fc-e9c5-4303-95fa-7d7b9fde180c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Carol is AWESOME! She helped me with everything I needed. She is kind and courteous. She goes way out of her way to meet all your needs!!","source":null,"submissionTime":"2018-03-07T15:58:00","userName":"Brenda"},{"reviewId":"89eba7c9-4970-4819-acec-35a0ebcecff8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"On site attendant is amazing. Helped in every step of the way. Really assured me of the security of the favility","source":null,"submissionTime":"2018-03-02T18:36:00","userName":"Carlton"},{"reviewId":"287a3633-c00b-4055-8f97-da6d75e6704c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Heated garage makes winter moving more tolerable.","source":null,"submissionTime":"2018-02-15T10:50:00","userName":"K.I."},{"reviewId":"dba63fcb-8ad4-4f01-9a99-1d07b4299c08","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Employees were extremely helpful! They went through everything thoroughly! It's the best place we found in town at the best price!","source":null,"submissionTime":"2016-09-29T10:32:00","userName":"Brown"},{"reviewId":"49fe0b76-96d2-4330-892f-51cc52fbc5eb","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This is our first storage experience and we look at a number of them in our selection process. Extra Space had by far the best climate controlled units we've seen, the facility is very tidy, secure and close to our home. The staff were friendly and made it easy to work with them.\n\nYou pay a premium for all of this, but thus far it appears worth it.","source":null,"submissionTime":"2014-07-28T12:05:00","userName":"Paul"},{"reviewId":"5bc04893-94c6-44c9-8e75-2191f9ed4a1d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have been with your company in Wichita KS, since 2007 and never had a issue with the service nor my unit. you all have the best customer service I have ever experienced carol jones and mark I cant describe how helpful they have been since I been there I would love to book unit at any facility for the satisfaction I have had thank you carol for everything","source":null,"submissionTime":"2014-03-01T15:57:59","userName":"anita o."},{"reviewId":"7cc5dbf5-858e-4f4e-a6af-1b395929a6c1","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Excellent customer service, secure, clean and well organized.","source":null,"submissionTime":"2013-08-27T16:21:03","userName":"Alice"},{"reviewId":"43445988-e2c6-4e5d-918b-17c9c91f5681","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My service with Extra Storage has been very good. They have helped me with multiple questions I have. The security is excellent and I have not had any problems with their unit.","source":null,"submissionTime":"2013-07-01T15:28:30","userName":"Heather"},{"reviewId":"dc8e11d5-b82a-44cd-8311-5c9d3eb7f36c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have used Extra Space for 4 years now to store my son's apartment stuff over the summer and have always been pleased. The facility is extremely clean and tidy. I never worry about safety because it is the most secure storage building in the city of Wichita. The staff is extremely friendly and helpful. If you are a student at Wichita State, this is the best storage facility in the area!","source":null,"submissionTime":"2013-07-01T13:28:27","userName":"Alvin"},{"reviewId":"0ccc2692-2c01-44e1-bc78-e83068fdd127","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The facility is very clean, friendly staff, secure access. When needed to move from smaller space to little larger was able to accommodate my needs.","source":null,"submissionTime":"2013-06-26T08:03:46","userName":"Karen"},{"reviewId":"da44dc2a-0d47-4755-a476-e8509147081f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"ExtraSpace Storage had everything I was looking for in a storage facility. Excellent customer service, good security and insurance, low pricing, and various size storage compartments. It was easy to access my storage but I'm also comfortable with the amount of security safeguarding my items. I highly recommend this place for anyone who needs a temporary, or semi-permanent, home for goods.","source":null,"submissionTime":"2013-05-19T18:16:24","userName":"Danny"},{"reviewId":"3f644d89-2227-4f8d-9fb0-927aa988992c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I really appreciate the good clean facility and the staff. The staff are friendly and know their job and will do anything within reason to help the customer and make them feel comfortable.","source":null,"submissionTime":"2012-07-28T08:04:33","userName":"nubnquen1"},{"reviewId":"e71daf3a-3069-44e9-9463-43d41fb63c7a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The facility is clean, dry, secure and accessable.\nJust like our Economy, jobs is whats needed. Extra Space, its not stuff to store you need, its people who encourage customers to be clients. I'm with you folks since June 07 when I thought it would be several months..... 41/2 years ago. Positive people keep customers.\n\nI'm not concerned about posting me or notifing me of a contest. Just keep the positive vibes of your employees flowing. By far Customer service at E21 st is above and beyond reasonable expectations.. If it was not, your building would be Empty Space in the wink of an eye..","source":null,"submissionTime":"2011-10-31T19:00:28","userName":"John-21"},{"reviewId":"65ab7b3e-5703-44ce-b5bd-780c5cfb3d26","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This is the best place I have ever done buisness with. The indoor features are untouchable by outdoor units and weather is never a problem when loading or unloading. The staff is top notch and I see them not only make me feel like a friend rather than a customer, but any one that comes in. They seem to know everyones name and go out of their way to accomodate most request. I would have a real problem if my company ever wanted me to move elsewhere.","source":null,"submissionTime":"2011-10-25T19:35:39","userName":"grinderman"},{"reviewId":"1f776b27-1ada-44d4-aa6f-7bb6b2cd3552","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Facility is very close to where I live, its very clean, staff is efficient and friendly, climate control is good, security is tight. Would recommend this facility to anyone.","source":null,"submissionTime":"2011-10-23T15:37:07","userName":"Chris"},{"reviewId":"abb0a8d1-8d4b-49d4-8600-eade2ff08f8b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I like the security system, the indoor location, climate control and friendly staff.","source":null,"submissionTime":"2011-10-18T20:57:49","userName":"MJamesBICT"},{"reviewId":"b5f470de-37db-4756-94ad-9ed168f6c438","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have stored with different companies in the past. I will always use Extra Space in the future. Not only is it the cleanest place I have ever seen, they have top notch security, and the staff is all about customer service. Every time I am there, the staff has always made me feel as if I am important to them and their company. No place I have been before is like this. They take customer service seriously and it shows. It is simply the best around. If the rest of the company is like this, they will always have my business when I need storage.","source":null,"submissionTime":"2011-10-18T10:42:36","userName":"resincaster"},{"reviewId":"9cecae56-58b4-4b80-a31b-4314ab2b3001","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The personal service at this facility goes beyond great, and a very clean and well maintained facility. I would suggest this facility to everyone.\n\n1coolbreeze","source":null,"submissionTime":"2011-10-17T07:42:22","userName":"1coolbreeze"},{"reviewId":"b9817272-be8d-4ee7-86aa-1bed03eede48","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great security, customer service, convenience, ease!\n\nPut my household items in storage while deployed and couldn't have chosen a better storage unit. Very clean, great hours, very friendly staff. I honestly can't think of one bad aspect of the place. Back from my deployment, but will definitely keep my extra items in a smaller unit at this location. Thanks!!","source":null,"submissionTime":"2011-10-13T19:13:56","userName":"Nika"},{"reviewId":"ea46b459-0d88-40c6-9196-2dedbd0dee2a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This facility has excellent customer service and convenience to the facility. You could not ask for better customer service from the staff here. Always willing to help answer questions and very polite on the phone. The convenience to the facility is easy to get in and out. Thanks for all you'all do to help out.","source":null,"submissionTime":"2011-10-10T18:02:33","userName":"redmang19"},{"reviewId":"a6b358b0-4f27-40d4-a238-02755c8bf65d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I really appreciate Extra Space for always taking care of me when I need a great, clean, and available place to store my belongings! I always know that my belongings will be safe and well kept when I choose to store at Extra Space. Thank you for such a wonderful facility and staff!","source":null,"submissionTime":"2011-10-06T20:22:39","userName":"tbruce03"},{"reviewId":"fc25722f-566f-43d7-88cd-ec327f097600","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great Coustomer Service, Very Clean and easy to use.","source":null,"submissionTime":"2011-10-06T12:48:32","userName":"Mikefhsu73"},{"reviewId":"5decb309-9617-4d0d-9e1e-82d89a860eb7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Facility is in a good location nearby, with easy access and good security. Always clean.","source":null,"submissionTime":"2011-10-05T10:10:30","userName":"grandmas"},{"reviewId":"da7f6fc6-68e3-48ed-bfd7-7fcd4bb7b6b8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Mark and Carol are very friendly and helpful and often even call me when I have received a shipment.\n\nCarol is probably the best storage employee I've ever interacted with.\n\nThe storage units are climate controlled and secured with a high tech camera system.","source":null,"submissionTime":"2011-10-04T19:08:15","userName":"dwfetherston"}]},"errors":null},"startingAt":{"correlationId":"853d8f92-37c6-4d6e-a2cd-78d4f3c4260c","data":{"error":null,"startingAt":{"large":208,"medium":83,"parking":0,"small":46,"starting":46}},"errors":null},"unitClasses":{"correlationId":"cd05c449-5f28-47c5-9be7-53c3123ee299","data":{"count":43,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"6939","salesforceId":"6939_586","storeId":"4abc3214-7ccc-4dd4-bbcc-86dc0d7860fb","uid":"6939_586","unitClassId":"742fde07-dca9-4ea0-b5a9-00bf624f312a","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":1,"showAvailable":true,"showFirstCome":true,"showLimited":false,"showLimitedBanner":true,"showOnline":true,"showPromotion":false,"showRapidRental":true,"showReserve":true,"total":0},"dimensions":{"depth":14,"display":"7' x 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