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Nos alegra muchísimo saber que nuestro equipo te pareció tan amable y que tuviste una experiencia excelente.","replyTime":"2026-10-22T10:13:00","review":"Excelente lugar con personas muy amables","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Thalia R."},{"reviewId":"5ee12a32-123e-4204-baf9-e89d5426fb3b","range":0,"rating":5,"reply":"Thank you for sharing your experience, Yaritza. We are glad to hear you received good service from our team at Extra Space Storage!","replyTime":"2026-10-22T10:13:00","review":"Excelent Job!!!Good service.","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Yaritza C."},{"reviewId":"cb5399d8-b9a4-4f07-9e27-7e6bc6fd0609","range":0,"rating":5,"reply":"Thank you for sharing your experience, Yanisleidi. We are glad to hear you received excellent service and appreciate you choosing Extra Space Storage.","replyTime":"2026-10-22T10:13:00","review":"Excellent service, thank you for the excellent attention","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Yanisleidi L."},{"reviewId":"43b294f0-61ad-4c45-9159-f9f938173299","range":0,"rating":5,"reply":"Thank you for sharing your experience, Ruslan. We are glad to hear our team provided you with professional and attentive service, and we appreciate you choosing Extra Space Storage.","replyTime":"2026-10-22T10:15:00","review":"I am very grateful for the professional work in the treatment and attention of the colleagues responsible for the storage","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Ruslan O."},{"reviewId":"5c0c2d91-c153-4f34-a398-0bfa305a1ba9","range":0,"rating":5,"reply":"Thank you for sharing this! We're glad Chad provided professional, flexible service. Your recommendation means a lot to us. Wishing ElevenVentures continued success!","replyTime":"2026-10-22T10:42:00","review":"We’re scaling up our business and Chad was outstanding. He was very professional and courteous and gave us a lot of options. I felt very comfortable. He was super flexible and accommodating and we love it here and I would highly recommend this for anybody looking to rent a storage unit.","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"ElevenVentures"},{"reviewId":"5572382b-8b80-4883-9b12-f02872a1f137","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jacob. We appreciate your feedback and will be sure to share your kind words with Chad and the rest of our team.","replyTime":"2026-10-20T15:48:00","review":"Chad was amazing","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Jacob M."},{"reviewId":"64764cb8-d203-46d9-9756-4afde0919eed","range":0,"rating":5,"reply":"Michael, thank you for sharing your experience and for being a loyal customer with Extra Space Storage for the past two and a half years. We appreciate your support and are glad to hear that you have had a great experience at our facility.","replyTime":"2026-10-17T14:40:00","review":"Been a customer for 2.5 years.  Great facility.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Michael P."},{"reviewId":"3dd9ba55-b5f6-4365-b085-c86877f01129","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jenny! We're glad to hear you had a great experience storing with Extra Space Storage and that our friendly team took good care of you.","replyTime":"2026-10-17T14:46:00","review":"Great place to store our stuff with friendly staff!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Jenny P."},{"reviewId":"4b17be87-f92e-4fa8-a78b-4b842a75a4fc","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We are glad to hear our team has provided reliable support and a clean, secure environment for your business needs. We appreciate your review and look forward to continuing to serve you.","replyTime":"2026-10-17T09:03:00","review":"I am a small business owner. The team here goes above and beyond to make sure I have 24- hour Business access to fulfill customer orders and requests! Each day when I’m on property, someone is always there and says hello or good morning. This is my first time renting a storage space, and this team is professional and goes above and beyond to provide a safe and clean area for their tenants","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"GirlyPopBargains"},{"reviewId":"52118cbb-8e6c-41ab-9fc2-944da5e8cd8a","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Karli! We're glad to hear our team was helpful and that you found the facility clean, safe, and welcoming.","replyTime":"2026-10-17T12:12:00","review":"Very helpful staff.  Property is very nice, clean and safe.  Highly recommend this facility!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Karli C."},{"reviewId":"9a9629e8-da4a-45a4-ba15-72caa5cf03bb","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Lillie! We are glad to hear that your move-in and move-out process went smoothly. We will be sure to share your kind words with Isaiah, Chad, and the rest of our team.","replyTime":"2026-10-18T09:42:00","review":"Move in and move out process very easy and seamless. Isaiah and Chad provided much needed support during move out, great experience!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Lillie K."},{"reviewId":"9fbcc35a-b2e9-4d8b-80e2-789398589d55","range":0,"rating":5,"reply":"Thank you for sharing your experience, Sharon. We are glad to hear our team has been helpful and that you enjoy the convenient location and easy access at Extra Space Storage.","replyTime":"2026-10-18T10:02:00","review":"Wonderful experience and always so very helpful.  Conventionally located and easy access.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Sharon C."},{"reviewId":"4d0bb1c5-1ed9-4c49-bc55-e2bb5287a60c","range":0,"rating":5,"reply":"Thank you for sharing your experience Kelly. We are glad to hear that Chad was so helpful, and we will be sure to share your kind words with him and the team!","replyTime":"2026-10-17T17:10:00","review":"Chad was exceptionally helpful. Thank you!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Kelly R."},{"reviewId":"4b68b742-0d18-455e-9a88-b580e62efcb0","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jean! We're glad to hear that Chad was so helpful, and we will be sure to pass along your kind words to him and the team.","replyTime":"2026-10-16T13:43:00","review":"Chad is awesome. Helped out a lot!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Jean C."},{"reviewId":"045f6a61-ae74-40cd-87bd-550d335e44dc","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Bourbon! We're glad to hear Isaiah was able to assist you quickly and considerately with updating your account. We will be sure to share your kind words with Isaiah and the team.","replyTime":"2026-10-13T08:50:00","review":"Isaiah helped so much to change contact info on our account.  Helpful, considerate and understanding.  And quick service.  Yay!","source":"Google","submissionTime":"2026-10-13T00:00:00","userName":"Bourbon W."},{"reviewId":"59079b26-05c9-437e-b670-b34ac2e55e46","range":0,"rating":5,"reply":"Thank you for the positive review, Logan! We're glad to hear that Extra Space Storage was a great choice for your storage needs.","replyTime":"2026-10-06T08:35:00","review":"Great place to get a storage unit","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Logan F."},{"reviewId":"ce4ab7a1-0320-4368-b1c6-de5f7f43fd66","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Ariel. We are glad our team could assist you quickly with replacing your lock and help ease your stress. We appreciate your continued support over the past year.","replyTime":"2026-10-04T11:23:00","review":"I've been keeping my stuff here for almost a year and I have no complaints. I lost my keys and the staff was exceptionally helpful even though it was almost closing time on a Saturday. They quickly replaced the lock and all I had to pay for was the new lock. I'm very grateful, it took a lot of my stress away.","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Ariel S."},{"reviewId":"b344902e-51d3-412b-b07d-3837af5e3fb7","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Aeralei. We're glad to hear our team was helpful, and we will be sure to share your kind words with Corey Booker and the rest of the office. We appreciate your support!","replyTime":"2026-10-03T15:01:00","review":"This storage unit is the best in town. The office are super helpful. We worked with Corey Booker and they genuinely care about their customers. 10/10","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Aeralei U."},{"reviewId":"a5f1f212-d04c-4767-9136-983d70ea8021","range":0,"rating":5,"reply":"We're thrilled to hear Chad was helpful in showing you a unit, David.","replyTime":"2026-09-28T15:09:00","review":"Chad showed a unit and was very helpful","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"David C."},{"reviewId":"de1a41c9-3ee9-4f12-8c29-604fd3743051","range":0,"rating":5,"reply":"We are grateful for your positive feedback. Thank you for choosing Extra Space Storage.","replyTime":"2024-08-03T07:58:00","review":"Very clean and friendly group","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Que T."},{"reviewId":"611fba29-5c0d-4535-b8de-e10e0ad55ff0","range":0,"rating":5,"reply":"Thank you, Miles, for sharing your experience! We're glad to hear that Chad was so helpful in answering your questions and explaining your options. We will share your kind words with Chad and the rest of our team.","replyTime":"2026-09-25T17:47:00","review":"Chad provided all the answers to my questions and made sure I was aware of all the options. Excellent customer service!!","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Miles R."},{"reviewId":"336c8174-6b71-45c1-8d5c-7adadb474c6d","range":0,"rating":5,"reply":"Thank you for sharing your experience, Danny. We are glad to hear that Chad provided excellent assistance.","replyTime":"2026-09-18T11:03:00","review":"Chad was excellent help for an old man.","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"Danny P."},{"reviewId":"70ede8d1-f768-441f-87ec-e1cfa79f4eae","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage LaTahvia. We're glad to hear that Chad was able to assist you with finding the right storage space for your belongings, and we will be sure to pass along your kind words to him and our team.","replyTime":"2026-09-25T09:56:00","review":"Chad Is The Best ! I Had An Issue With My Items Fitting Into My Storage Unit , He Came And Helped Rearrange And Got Another Unit ! Chad For The Win With Extra Space Storage !!","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"LaTahvia B."},{"reviewId":"ccbcdb17-93c0-457e-b812-b6645d750c5b","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Virginia. We are glad to hear that your reservation and move-in process went smoothly. We will be sure to share your kind feedback with Chad and the rest of the team!","replyTime":"2026-09-16T08:08:00","review":"Great! Reservation and move in were super easy and accessible! Chad was very helpful in modifying our reservation for a change.","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Virginia H."},{"reviewId":"2462c767-5de4-475b-90d8-d86a3ca27405","range":0,"rating":5,"reply":"Thank you for your 5-star review, Chris! We're so glad to hear that you had a great experience with our service and found everything easy. We appreciate your recommendation!","replyTime":"2026-09-10T08:05:00","review":"Great service very helpful and made things easy! Highly recommend!","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"chris j."},{"reviewId":"1ee16cd2-0e10-4620-980f-a78bb1e61878","range":0,"rating":5,"reply":"Thank you for your 5-star review, Julie! We're so glad to hear that Chad provided you with excellent service. ","replyTime":"2026-09-10T10:49:00","review":"Chad was the best!","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Julie J."},{"reviewId":"ab9100c7-930c-4672-aa51-79e66ca4e64a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback Family. Chad was a great help with your new storage needs.","replyTime":"2026-09-07T14:13:00","review":"Chad was a great help getting our new storage.","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Family V."},{"reviewId":"688f459d-3fb6-4d3e-9915-cc6795e021e2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Chad gave excellent customer service. He was very kind.","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Lori H."},{"reviewId":"002a1dc9-45af-4fc9-9bb1-b37683cf7eb3","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review Michelle! We're so glad to hear you've had such a positive experience using our Extra Space Storage facility for over a year. It's great to know you find our facility consistently clean, our staff polite, helpful, and knowledgeable, and our site secure with coded gates and 24/7 assistance. We appreciate you recognizing our competitive prices and the excellent value provided by our amenities and security. We truly appreciate your recommendation!","replyTime":"2026-09-22T12:51:00","review":"Been using the facility for over a year now, no complaints. Facility is always clean, staff is extremely polite, super helpful, and knowledgeable. Site is secure with coded gates and 24/7 help. If you need a storage unit, this is the place to go. Prices are competitive and excellent for the amentities/security provided.","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Michelle M."},{"reviewId":"29df0eee-9226-4cbf-8383-ff678116b3c3","range":0,"rating":5,"reply":"We deeply cherish your feedback, Conner. We're glad Chad made your experience a great one!","replyTime":"2026-08-22T15:26:00","review":"Chad was super chill","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Conner B."},{"reviewId":"f65631dc-8752-4e33-9900-a3df4386ba71","range":0,"rating":5,"reply":"We are utterly delighted to hear Chad made a great impression. We'll be sure to share your kind words with him, Kyler!","replyTime":"2026-08-22T16:08:00","review":"Chad was great","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Kyler G."},{"reviewId":"6d6b2fe0-e47d-4850-b7ab-0aac5a7ccf57","range":0,"rating":5,"reply":"Thanks, Ms.! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (502) 412-9096 if you ever need anything.","replyTime":"2022-09-07T08:01:00","review":"Great, fast customer service, and very clean.","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Petra L."},{"reviewId":"87fc709e-9b5c-48e6-acf9-d5d1d9c25be7","range":0,"rating":5,"reply":"Thank you for your review, Joe. We are glad you experienced great service at Extra Space Storage.","replyTime":"2026-08-20T15:50:00","review":"Great service","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"joe b."},{"reviewId":"b9a221c5-dc68-4b2a-aec3-af09595d9541","range":0,"rating":5,"reply":"Your review is appreciated. We are glad to hear that you had a positive experience with our customer service and clean facility. Thank you for sharing your feedback, Meska!","replyTime":"2026-08-18T08:42:00","review":"Customer service was 10/10 facility is clean. So far have no complaints","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Meska L."},{"reviewId":"fd092518-a050-4910-aa97-db89b64e2967","range":0,"rating":4,"reply":"Thank you immensely, Rhonda! Being greeted warmly and feeling welcome matters. We're glad our team and setup made a great impression.","replyTime":"2026-08-18T13:42:00","review":"Super nice! Greeted as I walked in, everyone very polite. Nice set up.","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Rhonda W."},{"reviewId":"ed391fcc-90a7-432b-b0ba-6a06c40e892f","range":0,"rating":5,"reply":"Thank you, Don! Chad's friendly, knowledgeable service reflects exactly what we strive for. We're glad he made the process quick and easy for your business.","replyTime":"2026-08-13T09:08:00","review":"Chad was extremely helpful getting a storage unit set up for our business. He was friendly, knowledgeable, and made the entire process quick and easy. He listened to what we needed and got us into exactly the right unit without any hassle. Great customer service and a great experience from start to finish. Highly recommend Extra Space Storage, and a big thank you to Chad for taking such great care of us!","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Don W."},{"reviewId":"b79b6b16-250a-4198-a093-e15cc8aebff6","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Corey at Extra Space Storage! Thank you, Shar'Ron, for sharing your feedback.","replyTime":"2026-08-07T15:20:00","review":"Corey was a great insight and help! Even me personally being over stimulated, corey was very calm showing me the unit and explaining every detail that’s comes with having a unit at extra space storage! Very great location as well.","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Shar'Ron B."},{"reviewId":"704d8713-bef4-4ed0-94af-124d1b98197c","range":0,"rating":5,"reply":"Thank you immensely, Gretchen. Chad's responsiveness, patience, and genuine care for your sentimental items truly reflect our team's commitment to outstanding service. We are so glad to hear that Chad was able to make the entire process smooth, seamless, and stress-free for you, especially given that you were handling everything from abroad. It means a great deal to us to know that his efforts to coordinate the transfer of your childhood memories gave you such tremendous peace of mind. Chad's professionalism and kindness are qualities we are incredibly proud of, and your kind words will certainly be shared with him. We truly appreciate your high recommendation and are grateful that you trusted us with something so deeply personal and sentimental. Thank you again, Gretchen, for taking the time to share your experience with us.","replyTime":"2026-08-06T14:26:00","review":"Chad was absolutely wonderful to work with throughout the entire storage process. He went above and beyond to help coordinate the transfer of boxes filled with my childhood memories as my dad moved into a storage unit. Since I was handling everything from abroad, I was uncertain about how it would all come together, but Chad made the entire experience smooth, seamless, and stress-free. He was responsive, organized, patient, and genuinely cared about making sure everything was handled with care. Knowing that these sentimental items were in such capable hands gave me tremendous peace of mind. I can’t thank Chad enough for his professionalism, kindness, and outstanding customer service. I highly recommend working with him.","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Gretchen C."},{"reviewId":"3a82fad2-fad7-4f8a-835f-82308bea0959","range":0,"rating":5,"reply":"We are thrilled to hear Chad went above and beyond, staying after hours to help you, Alex. We'll make sure he gets the recognition he deserves!","replyTime":"2026-08-06T15:22:00","review":"Chad is great, he stayed after hours so I could clean it out and get my deposit back, He’s amazing","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Alex D."},{"reviewId":"09d8c9f8-c597-45ce-b043-3a6093520487","range":0,"rating":5,"reply":"Thank you, Sara! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (502) 412-9096 if anything comes up!","replyTime":"2023-11-09T12:34:00","review":"This is an awesome storage unit, the manager !!! Corey and Chad are the best and easy to work with !!!!","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Sara V."},{"reviewId":"e464ec13-1880-45dc-8565-bdc46af306ac","range":0,"rating":5,"reply":"Kaitlyn, we're glad to hear Chad was an amazing help accommodating your situation!","replyTime":"2026-08-05T11:48:00","review":"Chad was an amazing help accommodating our situation!!","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Kaitlyn L."},{"reviewId":"015900c3-69af-48c6-96cb-7ece8dc0a047","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback Gavin. Chad and Corey are indeed the best!","replyTime":"2026-08-05T14:18:00","review":"Chad and Corey are the best","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Gavin L."},{"reviewId":"924bb8bd-0d57-4582-97db-2fb99f24c081","range":0,"rating":5,"reply":"Thank you for your review, Steve-o! We're glad the gentleman at the front desk was a big help to you.","replyTime":"2026-08-04T08:44:00","review":"The gentleman at the front desk was awesome. He was a big help. Thanks again","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Steve-o"},{"reviewId":"a1f27f90-cdd7-4cee-a1ed-3fdcce75a97e","range":0,"rating":5,"reply":"Thanks for sharing, Tracy! We're glad Corey delivered a knowledgeable, helpful experience. We'll make sure he knows his efforts are appreciated.","replyTime":"2026-08-01T10:03:00","review":"We had a great experience from start to finish. Corey was very helpful and knowledgeable. Highly recommend","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Tracy K."},{"reviewId":"32e76fba-493c-45d5-8d00-4c3c91620100","range":0,"rating":5,"reply":"We are overjoyed to hear two years of organized, safe storage met your needs. We look forward to continuing to serve you, Clint!","replyTime":"2026-07-31T14:15:00","review":"Organized and safe for two years with this storage unit","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Clint C."},{"reviewId":"32f433a0-c896-4911-beb9-9c2ee1cb2302","range":0,"rating":4,"reply":"We greatly appreciate your kind words, Divine! Chad's dedication to finding the right unit for your needs reflects our commitment to excellent service.","replyTime":"2026-07-25T07:19:00","review":"Chad is an experienced customer service agent. He helped me find a unit that answered to my needs and was very friendly throughout the whole process","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Divine L."},{"reviewId":"06dcfaea-0c4b-4b15-a5c0-dc8151f22f8a","range":0,"rating":5,"reply":"We are thrilled to hear you experienced friendly and quick service. We appreciate your feedback, Russell!","replyTime":"2026-07-24T12:08:00","review":"Very friendly and quick service.","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Russell D."},{"reviewId":"96e10f5f-2916-4c15-bd66-f90ebde770bb","range":0,"rating":5,"reply":"Your positive experience means everything! So glad Staci and Corey made your storage journey amazing. Thanks for the kind words!","replyTime":"2025-09-11T10:00:00","review":"I loved my experience! Everyone was so helpful! Place was amazing! Staci and Corey were such an amazing help!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"jordan c."},{"reviewId":"54048b80-3310-4d0f-a327-d37fc0d97c46","range":0,"rating":5,"reply":"Thank you for your review, Lynn! Drive-in access as a safety feature is something we're proud to offer. Glad it makes a difference for you!","replyTime":"2026-07-22T07:05:00","review":"I love that you a I can drive in. It's an added safety measure other sites don't give you.","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Lynn S."},{"reviewId":"ed7629ab-0290-4cab-8e79-86501f0828a6","range":0,"rating":5,"reply":"Your review is appreciated, Henry! Chad and the team are glad to have helped you find the right space. See you soon!","replyTime":"2026-07-22T10:10:00","review":"Chad was great! Helped us out with choosing the right storage space for our needs. This place was clean and secure.","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Henry H."},{"reviewId":"c70417bf-a18e-4133-8e40-8f5b072a3ab8","range":0,"rating":5,"reply":"We are privileged to hear about Chad's helpfulness and your satisfaction with our clean, temperature-controlled facility. Thank you, Anna!","replyTime":"2026-07-22T10:15:00","review":"Chad was very helpful throughout our rental process! Building very clean and smelled good! Temperature controlled felt very comfortable… newly built building. No visible signs of any leaking or water damage. Very satisfied!!! 10/10!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Anna M."},{"reviewId":"d6af5e58-e9d0-4cae-a8d1-6671872c51c0","range":0,"rating":5,"reply":"Thanks, Kiley! Glad Chad made your move-in smooth and that the drive-in climate-controlled area was a highlight.","replyTime":"2026-07-22T10:54:00","review":"Chad was very helpful for move in. Answered all my questions and clean. Loved being able to drive in climate controlled area.","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Kiley H."},{"reviewId":"37e29573-8f38-48bf-ba85-bca364561540","range":0,"rating":5,"reply":"Alexis, we are glad to hear Chad made your experience smooth and efficient. We'll pass along your thanks!","replyTime":"2026-07-20T14:03:00","review":"Chad was nice enough to show me around and get me to my unit. He didn't beat around the bush and he was prompt with responses. Thank you!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Alexis W."},{"reviewId":"ea094004-730c-4b52-a76f-071ee8a1ed15","range":0,"rating":5,"reply":"Thanks for the kind words kj! We're glad Chad made your experience helpful and enjoyable. We'll be sure to pass along the praise!","replyTime":"2026-07-20T14:19:00","review":"Chad was absolutely amazing! Super helpful and funny!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"kj"},{"reviewId":"ef7ba80d-f75e-4736-8873-b9c165bd70ff","range":0,"rating":5,"reply":"Thank you for taking the time to share this! We're glad our facility and team made a great impression, Susan.","replyTime":"2026-07-17T09:15:00","review":"Excellent facility and employee","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Susan W."},{"reviewId":"ac98a9b4-4507-4537-992e-166ec598fd5b","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with Stacy! Thank you for recognizing her helpful service in finding the right unit.","replyTime":"2025-06-16T12:39:00","review":"Chad and Corey were so incredibly helpful! They definitely made me feel like family. Definitely recommend this facility!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Jordan H."},{"reviewId":"113ff204-0751-4b4e-b3bc-99bd5d87d5bd","range":0,"rating":5,"reply":"Thanks, Aaron! Two years and counting — we're glad Extra Space Storage has been the best fit for you.","replyTime":"2026-07-14T08:51:00","review":"Best in the business I’ve been here for 2 years and I couldn’t have been happier with my experience.","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Aaron F."},{"reviewId":"73e44a1e-2c8f-451a-a182-c20881131d79","range":0,"rating":5,"reply":"We are utterly delighted to hear about your fast and seamless experience at Extra Space Storage. Thank you for sharing your positive feedback Rannel!","replyTime":"2026-07-13T11:34:00","review":"Fast and Seemless process. Highly recommended","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Rannel E."},{"reviewId":"c58beda6-05ef-4ee8-b17c-bf4ad243cbba","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dylan! We're glad our team made things easy for you.","replyTime":"2026-07-11T07:52:00","review":"Very nice people easy to work with!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Dylan H."},{"reviewId":"bfbdf554-ef0f-49b8-8200-15ec51373582","range":0,"rating":5,"reply":"Roialte, we are delighted to hear Chad and Corey were so informative and helpful. We'll make sure they know!","replyTime":"2026-07-08T09:15:00","review":"Chad and Corey were so informative and helpful! Thank you!","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"Roialte G."},{"reviewId":"234675e3-3257-41ef-9e22-4fc45a8517c5","range":0,"rating":5,"reply":"Bryanna, we are excited to hear Corey made your experience outstanding! We'll share your kind words with him and the Warwick team.","replyTime":"2026-07-07T16:48:00","review":"Corey at the Warwick location was outstanding. He helped my resolve an issue with my storage unit and helped me to feel comfortable with getting checked into it. I would highly recommend this location.","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Bryanna B."},{"reviewId":"aca7d3cb-a28f-44ac-92e3-ff9b75a9ebd2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Gabrielle! Chad's informative and helpful service is exactly what we aim to deliver. We'll pass along your kind words!","replyTime":"2026-07-06T14:54:00","review":"Chad was extremely informative and helpful with preparing my storage unit. Great customer service.","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Gabrielle S."},{"reviewId":"98df5270-8486-4d77-8a02-296cd9f00a5f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Will. Clean facilities and friendly service are what we strive for every day.","replyTime":"2026-07-02T09:40:00","review":"Clean and friendly","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Will M."},{"reviewId":"1045ee78-dfe2-406d-a7c5-d6532039e839","range":0,"rating":5,"reply":"Thank you for your review, Austin! We're glad the process was quick and easy. We look forward to welcoming you back!","replyTime":"2026-06-29T09:01:00","review":"Quick and easy process to get storage unit. I would come back and shop with this group","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Austin R."},{"reviewId":"b60cbc6d-b3c4-405d-b164-2c48238c5e23","range":0,"rating":5,"reply":"We are delighted to hear about your great, thorough service experience. Thank you, Thomas!","replyTime":"2026-06-29T11:43:00","review":"Great thorough service.","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Thomas P."},{"reviewId":"e878b316-2b9d-4969-8b19-3a8c2523c725","range":0,"rating":5,"reply":"Your positive experience with James and Corey means a lot. We're glad the process was speedy and simple. Thanks for recommending us Deonta!","replyTime":"2026-06-27T14:43:00","review":"James was very easy to work with. He made my process speedy and simple. He was very helpful. Corey was very helpful as well if recommend people choose this place for storage over all the others!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Deonta S."},{"reviewId":"ed9509de-dce4-4478-a174-aba5c301ffc5","range":0,"rating":5,"reply":"Hi Melissa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-04-30T11:43:00","review":"I had an excellent experience with Extra Space Storage on Warwick Ave in Louisville, KY! Friendly, helpful, professional staff. Extremely clean. My items were stored in a climate controlled inside unit. My items were safe and I love the garage feature. If I ever need to store items again, I would choose this place without question.","source":"Google","submissionTime":"2026-06-22T00:00:00","userName":"Melissa D."},{"reviewId":"acb1da9b-45a7-41ad-881e-0583ed2739ac","range":0,"rating":5,"reply":"Thank you immensely, Victor! We're glad Extra Space Storage worked well for you. Your support means a lot to us!","replyTime":"2026-06-19T09:55:00","review":"Good place","source":"Google","submissionTime":"2026-06-19T00:00:00","userName":"VICTOR S."},{"reviewId":"a6bb4af5-f273-455b-b314-422dfdd54e6f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad the cleanliness and professionalism stood out. We look forward to serving you again.","replyTime":"2026-06-12T09:08:00","review":"Clean and very professional","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Rcp I."},{"reviewId":"a8391885-69a3-4502-a134-81aef53e992f","range":0,"rating":5,"reply":"We sincerely value your kind words Jake! Chad and Cory are great assets. Glad they guided you through the process smoothly.","replyTime":"2026-06-12T10:41:00","review":"Good costumer service from Chad and Cory,\nGuide trough the building and teaching all the process","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Jake S."},{"reviewId":"5287502b-4a1b-420b-8a5d-dbad9759a589","range":0,"rating":5,"reply":"Thank you for your review, Georgeann! We are happy to hear our staff made the process easy and answered all your questions.","replyTime":"2026-06-12T12:28:00","review":"Staff made getting a storage space very easy. They were prompt and could answer all my questions. Highly recommend!","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Georgeann H."},{"reviewId":"384862ad-c1ee-49cd-b9c7-fe8073cda2b4","range":0,"rating":5,"reply":"Thank you for your feedback, L. We’re glad to hear you found the facility clean and climate controlled and that Chad provided excellent service. We appreciate your kind words.\n","replyTime":"2026-06-11T13:53:00","review":"Great place to store your items. Clean. Climate control. Chad is the best!","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"L J."},{"reviewId":"364ac448-4226-4c24-83bd-9f4c89d1d881","range":0,"rating":5,"reply":"We appreciate you taking the time to provide your feedback, Tika. We're glad Corey is super nice, informative, and went above and beyond to make sure the movers weren't taking advantage of you. Stop by the office if you need anything.","replyTime":"2020-01-25T10:40:00","review":"Corey Booker is super nice and informative! He went above and beyond to make sure the movers weren't taking advantage of me since I'm a single female. I appreciate Corey so much !","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Tika"},{"reviewId":"38329b4c-4f18-4f3d-a182-1f35480bab7f","range":0,"rating":5,"reply":"We're thrilled to hear you're happy with our clean facility, comfortable temperature, helpful app, and equipment! Corey and Staci appreciate your kind words. Your feedback about making the right choice truly means a lot to our team!","replyTime":"2026-01-12T16:23:00","review":"So far, so good! Everything is clean & the temperature in the building makes loading & unloading comfortable. I love the app for getting into the building and appreciate the flatbeds and elevators provided. Corey has been so helpful. I know I've made the right choice!","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Beth H."},{"reviewId":"703088cf-276b-4cd0-80ca-6a01258b09ad","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our professional and patient service. Your experience matters to us Sharon.","replyTime":"2026-06-03T14:55:00","review":"Very professional kind and patient","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Sharon C."},{"reviewId":"80d9f89f-f51b-4393-89b4-1100eaf1baa9","range":0,"rating":5,"reply":"Christina, we are ecstatic to hear Chad and Corey turned your evening around! Their helpful service made your move smooth despite the late timing.","replyTime":"2026-06-01T12:25:00","review":"I showed up late on a Friday (after 6pm closing) to move into a new unit.  I reserved the wrong size unit initially and Chad was wildly helpful in getting me setup with the right unit.  Chad and Corey turned what could have been a disastrous evening into a smooth event!! Thank you!!","source":"Google","submissionTime":"2026-06-01T00:00:00","userName":"Christian H."},{"reviewId":"f6069c84-ac5c-4549-9395-b96a34000354","range":0,"rating":5,"reply":"We are happy to hear Chad provided excellent service and helped find the best storage options for you. Thank you for your feedback, Steven.","replyTime":"2026-05-31T11:23:00","review":"Chad was very excellent today. He was very mindful and helpful with finding the best options that fit me today. He has great customer service! I recommend him a lot!!","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Steven G."},{"reviewId":"ef7d3686-0d65-4e5a-a077-431cbf6e0552","range":0,"rating":5,"reply":"We are glad to hear our payment reminders and support during your difficult time helped. Thank you for recommending us Raven!","replyTime":"2026-05-29T08:23:00","review":"Extra space storage is a great place. The reminders when you have payments coming up is beneficial and they work with you through any hardship.  My mom passed away this year and they helped me out when I wasn’t able to pay on time.  I would recommend this place 10 times over!","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Raven H."},{"reviewId":"cf1275db-d8b7-4cc4-98ab-e17840d9a5b4","range":0,"rating":5,"reply":"Mango, we are overjoyed to hear about your clean space experience and our helpful team members!","replyTime":"2026-05-27T10:55:00","review":"Clean and perfect space. Also the guys who helped me were super helpful.","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Mango M."},{"reviewId":"1d14d499-1647-472b-b92e-0aa09037949d","range":0,"rating":5,"reply":"Mango, we are overjoyed to hear about your clean space experience and our helpful team members!","replyTime":"2026-05-27T10:55:00","review":"Clean and perfect space. Also the guys who helped me were super helpful.","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Mmtr"},{"reviewId":"0345e3ed-6eca-4ade-b2ed-53d11d048479","range":0,"rating":5,"reply":"We are ecstatic to hear Chad and Cory made your experience smooth! Thanks for the excellent feedback Robert.","replyTime":"2026-05-26T11:31:00","review":"Excellent! Chad and Cory were really helpful made this experience very smooth!","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Robert C."},{"reviewId":"84f0f2e9-3269-47a2-aaac-1ca72c603075","range":0,"rating":5,"reply":"Thanks for the excellent rating, David! We're thrilled you had such a positive storage experience with us.","replyTime":"2026-05-23T09:57:00","review":"Excellent","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"David O."},{"reviewId":"1f20e2bd-d46e-46fa-ba74-697a0470cf9a","range":0,"rating":5,"reply":"Harry, we greatly appreciate your positive feedback about James and Corey's amazing customer service!","replyTime":"2026-05-23T09:56:00","review":"James and Corey where amazing great customer service","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Harry Y."},{"reviewId":"f82e45ed-9f70-40cb-ac2b-c93115edd55e","range":0,"rating":5,"reply":"We are honored to have provided you with amazing service. Thank you for your feedback Toniuqe!","replyTime":"2026-05-23T10:56:00","review":"Amazing service by James assistant manager!! Clean facility and service.","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Tonique K."},{"reviewId":"fa231ca5-a836-424c-845d-352fd0bd1a25","range":0,"rating":5,"reply":"Thank you for the great review, Norm. We are glad to hear the process was easy and that you received great service. We appreciate your support.\n","replyTime":"2026-05-20T07:35:00","review":"Great service. Easy process","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Norm L."},{"reviewId":"544cd33e-0506-45e4-8378-b73ffc41b215","range":0,"rating":5,"reply":"Matt, we are glad to hear Chad provided excellent service! Thank you for noting our clean facility and efficient process.","replyTime":"2026-05-20T14:12:00","review":"Chad Was fabulous. We were in and out. Very kind and efficient. So so glad we came here. Facility was very clean.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Matt D."},{"reviewId":"7aa4d0ae-32dd-4a74-9179-80b635edeba3","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Angel! We're thrilled our team provided amazing, friendly, and caring service.","replyTime":"2026-05-19T13:31:00","review":"Amazing customer service and very friendly and caring","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Angel H."},{"reviewId":"e437ea70-29d6-454f-93df-887e56195667","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Corey, Chad, and our team! Thrilled you chose us as your only storage solution, Tiarra.","replyTime":"2026-05-16T09:01:00","review":"Corey & Chad are awesome, if you’re going to use extra space storage, 8002 Warwick is the way to go !\nThey always make sure I’m taken care of. Building is always clean. Corey has a great crew !\nOnly storage I will use. ??","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Tiarra K."},{"reviewId":"1069bfee-76ec-4557-aae5-72e2c7b539a0","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Chad provided such helpful service finding the perfect unit for your needs John!","replyTime":"2026-05-12T09:51:00","review":"Chad was SUPER helpful. He made sure I got into the exact unit aligned with our needs.","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"John G."},{"reviewId":"43ec460a-e884-440e-837f-86f909d8740e","range":0,"rating":1,"reply":"Tyler, we apologize for any inconvenience with pricing changes. Please contact us at (502) 412-9096 to discuss your storage needs.","replyTime":"2026-05-12T17:10:00","review":"BEWARE! My original price was in the $30s. After a few months they changed it to $47. After 1 year they are doubling it to $94. I'm living overseas and now I have to figure out a way to get someone to move all my stuff out and find a new storage company.\n\nDOUBLING my price!! Trippling from what I originally started with!","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"Tyler B."},{"reviewId":"1a6cf38f-5a66-4cf0-bca4-d4bdd799e82e","range":0,"rating":5,"reply":"We are happy to hear about your great experience! Thanks, Tate, for recognizing Corey and our clean facility.","replyTime":"2026-05-10T14:46:00","review":"Great service and clean facility! Corey is the man!!","source":"Google","submissionTime":"2026-05-10T00:00:00","userName":"Tate M."},{"reviewId":"1df193d8-d3f6-4750-80f7-4414bd324050","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with James! Thank you for recognizing his professionalism and helpfulness.","replyTime":"2026-05-09T14:08:00","review":"James was excellent! Very helpful and friendly. Helped me understand all the aspects of the facility and how to gain access easily. The facility is well kept and clean and in great condition. Very pleased so far! Thank you, especially to James who was very professional as well as friendly and enjoyable to visit with.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"merecd99"},{"reviewId":"da241480-5bdf-4e0e-a80c-04b6afa7bcc4","range":0,"rating":5,"reply":"Melissa, we are pleased to hear Chad helped you find the perfect unit size for your storage needs.","replyTime":"2026-05-08T08:39:00","review":"Chad was very helpful helping me choose the correct size unit for my needs.","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Melissa A."},{"reviewId":"2f494445-b1b6-47d6-9a4d-bd56d5302044","range":0,"rating":5,"reply":"Hi Rhonda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey and Scott reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2021-03-12T12:36:00","review":"Units and grounds are always clean and Chad in the office was super helpful and efficient!!  Reasonable prices and good promos.","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"R D."},{"reviewId":"41ab48fa-5bec-4aef-98b6-fb2af05c3cde","range":0,"rating":5,"reply":"We are happy to hear you found our service excellent and fast! Thank you for choosing Extra Space Storage Hebah.","replyTime":"2026-05-08T13:47:00","review":"Excellent and fast service","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Hebah M."},{"reviewId":"1617568a-ce5e-4e01-aea8-955fbc1b87f2","range":0,"rating":5,"reply":"Thank you for your review, Mau! We're thrilled Chad provided great service and you found our facility clean and well-maintained.","replyTime":"2026-05-06T08:04:00","review":"Great customer service by Chad!\nStorage facility itself is super clean and maintained.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"mau"},{"reviewId":"378696eb-6164-47cf-b581-28ec1d53b139","range":0,"rating":5,"reply":"Nathan, thank you for your wonderful feedback about our friendly staff and clean facilities. We're glad your belongings feel secure.","replyTime":"2026-05-06T08:20:00","review":"Friendly staff, helpful throughout the entire process. Clean facilities. My belongings feel safe and secure.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Nathan E."},{"reviewId":"7b31e21f-0f4a-43f7-bea0-559f3d7efa4f","range":0,"rating":5,"reply":"John, we are grateful for your understanding during your banking issue. Our team strives to be accommodating for all customers.","replyTime":"2026-05-06T08:22:00","review":"I had some issues with my bank account & the staff were very understanding & accommodating","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"John M."},{"reviewId":"57c837a4-bdab-4a9d-aec5-612b0c962068","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Maria! We're glad Chad provided professional, helpful, and friendly service.","replyTime":"2026-05-06T14:10:00","review":"Chad was very professional and helpful and friendly!!","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"maria"},{"reviewId":"a20a3078-22a3-4932-9195-6011633f0660","range":0,"rating":5,"reply":"Your positive feedback about Corey's helpfulness and our clean, well-maintained facility means everything to us, Kate!","replyTime":"2026-05-05T09:55:00","review":"Corey was very helpful, showed us around and all the ins and outs and the place was very clean and well maintenance","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Kate J."},{"reviewId":"8f083953-321e-4e78-b221-dd9ddda43023","range":0,"rating":5,"reply":"Thanks for the positive feedback, Dalyah! We're excited to hear that Chad and Corey provided great service.","replyTime":"2026-05-04T14:13:00","review":"Chad and Corey are great","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Dalyah B."},{"reviewId":"9eeb0204-232b-4cca-996e-b76ab4e0c2a9","range":0,"rating":5,"reply":"We are happy to hear Chad provided such friendly, professional service! Your positive feedback means everything to us Matthew.","replyTime":"2026-05-01T09:26:00","review":"Staff is amazing! Chad was friendly and professional!","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Matthew B."},{"reviewId":"664cf731-6f4f-40d6-99b0-ce38258955e4","range":0,"rating":5,"reply":"Thank you for highlighting Chad's helpful service. We're grateful he made your experience great at Extra Space Storage Christopher.","replyTime":"2026-05-01T12:08:00","review":"Chad at the front office desk  was great very helpful.","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Christopher B."},{"reviewId":"9b896950-4298-4b6f-a49d-099166e0d4f9","range":0,"rating":5,"reply":"We deeply cherish your 4+ years with us! Thanks for highlighting our clean units and helpful management team.","replyTime":"2025-08-13T07:55:00","review":"Love Extra Space Storage - 8002 Warwick Ave. I have several indoor climate control units - customer for over 4 yrs. Always clean and management great - always helpful","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Joy D."},{"reviewId":"e0aed5f2-048d-4201-95a9-a8bcc5354a25","range":0,"rating":5,"reply":"We are honored to hear that Chad provided informative service with great energy. Thanks for choosing Extra Space Storage!","replyTime":"2026-04-30T11:11:00","review":"Chad was great. Informative and very high energy","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Stoney S."},{"reviewId":"5c35a96b-d395-4579-9307-eb172a28eebc","range":0,"rating":5,"reply":"We are pleased to hear Chad provided great service! Thanks for recognizing his personable approach and reasonable pricing, Chakeem.","replyTime":"2026-04-30T11:11:00","review":"The customer service was great! Chad is very personable and fun to speak with. He gave us a great unit at a reasonable price! I hope to reach him if I have any concerns!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Chakeem S."},{"reviewId":"8351038a-c065-4734-bc31-521a07740378","range":0,"rating":5,"reply":"Thank you for the positive feedback, Amy! We're thrilled your same-day setup went smoothly and that you appreciate our personal follow-up call and manual lock system. It's great to hear our facility maintenance and ease of use exceeded your expectations, especially after your previous disappointing experience. We appreciate you choosing us!","replyTime":"2026-04-30T14:18:00","review":"Easy breezy setting up same day. There is an actual human who calls to make sure you are good to go after everything is done online. Already impressed with the appearance and maintenance and ease of use. I’ve had a disappointing experience with another storage area that used everything over Bluetooth, so I am happy to have  this unit with a manual lock.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Amy S."},{"reviewId":"ff8cefd6-4371-42c8-886a-c058b6d814e3","range":0,"rating":5,"reply":"We are ecstatic to hear from you! Thanks for choosing Extra Space Storage for your storage needs, Dereck.","replyTime":"2026-04-30T15:02:00","review":"Gang","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"dereck r."},{"reviewId":"c394e287-239c-4eb5-bc3e-df6151fd9309","range":0,"rating":5,"reply":"We are privileged to hear about your amazing experience with our storage service, Kali!","replyTime":"2026-04-30T15:13:00","review":"Amazing service!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"kali b."},{"reviewId":"4ed7e3cb-4c74-4591-92eb-8c22cbacfcea","range":0,"rating":5,"reply":"Thank you for highlighting Corey's helpful service! We're thrilled he made your experience great, Ben.","replyTime":"2026-04-30T15:14:00","review":"Corey is super helpful!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Ben T."},{"reviewId":"20ecc437-c3b0-4a95-b9c3-6b0d321ac4dc","range":0,"rating":5,"reply":"Thanks for the wonderful feedback Menagerie! We're thrilled our team was helpful and you enjoyed the pleasant office atmosphere.","replyTime":"2026-04-29T10:45:00","review":"Not only were they helpful, but what really caught my attention was it smelled amazing in the office","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"Menagerie H."},{"reviewId":"0a8924bf-2f0d-499d-9de4-1c9d54602986","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive feedback with Extra Space Storage Karol!","replyTime":"2026-04-29T13:52:00","review":"gentleman scholars....","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"Karol K."},{"reviewId":"83d969e2-67c0-45aa-b707-9457c098a0c6","range":0,"rating":5,"reply":"Nunya, we are honored to hear about your positive experience! Your kind words about our fast, friendly service mean everything to us.","replyTime":"2026-04-28T13:37:00","review":"Fast, friendly service with great attitudes! Will shop here again!","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Nunya B."},{"reviewId":"7a2afad0-2bcd-4ad8-aaca-107aab2068b9","range":0,"rating":1,"reply":"Kim, sorry for any inconvenience with the lighting issue and office availability. Please contact us at (502) 412-9096 to discuss your experience.","replyTime":"2026-04-27T08:05:00","review":"Move-in day I thought things went great. Downhill all the way afterward. The second time we went to put more things in storage the lights were out in our section. I went to the office to report it, but the door was locked on a Monday morning and when I finally found someone, I was told it was a known issue and that a ticket has been submitted for repair. Two and three weeks later, the light is still out.  Our unit is at the end of the hall, and therefore extremely dark. After bruised shins and overall frustration, I go to the office and again, no one available to report it to. After searching and finally locating someone, I reported it again. I was told again that a ticket had been submitted for service, but they had no control over when it would be repaired and no estimate as to when or how long it would take. After 7 weeks, and still no lights, we had to move our things out on a Sunday afternoon, in the dark, which took much longer than it should have. I made five phone calls that same day trying to at least get someone with a flashlight, but the advertised 24/7 access isn’t really 24/7. And don’t bother calling customer service because they transfer you back to your local office which is no help at all. Had a great experience with another storage company a little further away but trust me next time that will not be an issue because I will never use ExtraSpace again.","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Kim L."},{"reviewId":"6a95bdd3-3081-4aa2-97e4-248f72274e1c","range":0,"rating":5,"reply":"We are ecstatic to hear Corey provided exceptional service Bill! Thank you for recognizing his dedication to going above and beyond.","replyTime":"2026-04-27T12:34:00","review":"Multiple times Corey has gone above and beyond. Thank you!","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Bill B."},{"reviewId":"5be07ed6-1683-45c8-8bff-36e543b713c4","range":0,"rating":5,"reply":"We greatly appreciate your feedback Gail! Corey will be thrilled to know his help made a difference.","replyTime":"2026-04-27T12:53:00","review":"Thanks Corey for the extra help with the boxes.","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Gail B."},{"reviewId":"9e13633d-55e7-4755-a7d3-f6a5a6387322","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Brion! We're thrilled to hear that Cory provided you with awesome and helpful service.","replyTime":"2026-04-26T08:12:00","review":"Cory was awesome and very helpful. Great experience. Very easy to deal with.","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Brion D."},{"reviewId":"917022cc-dc0e-43b7-8fa7-e8f57ddb93f4","range":0,"rating":1,"reply":"It's regrettable to hear about your experience with the rent increases, Tracey. Please feel free to reach out to us at (502) 412-9096 to discuss this further.","replyTime":"2026-04-26T08:17:00","review":"I was initially thrilled with my experience with extra storage, as it was clean, loved the app, and was in close proximity to where I live. However, that thrill was short-lived, as my rent was raised exactly three months afterwards. After doing some homework, I realized this was a regular business practice. Fortunately, I was able to talk them down and decided to pay well in advance for 6 months, and wanted to extend my payment another 6 months when I was blocked from payment. Why? Becuase they wanted to raise my rent a second time that was more than double from the original price. That's it for me. I no longer wish to work with a company that continues raise my rent more that 100% in less than a year.","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Tracey J."},{"reviewId":"9521f2fc-20e5-4928-a604-ca8c9811d852","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Clara! We're glad Corey helped you find the perfect unit size. Appreciate your recommendation!","replyTime":"2026-04-25T08:36:00","review":"Corey was extremely helpful at helping me decide what size unit I needed.  The facility was super clean and I will recommend to all my friends and family!!!  Thanks Corey!!!","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Clara R."},{"reviewId":"aac72322-24bc-4be3-a27b-0f2f28d7b77b","range":0,"rating":5,"reply":"Daisy, we are grateful for Corey's exceptional service! He truly goes above and beyond for our customers.","replyTime":"2026-04-25T14:05:00","review":"Corey was super helpful! He goes above and beyond to help customers out. Amazing service 11/10","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Daisy B."},{"reviewId":"3f306c79-ae44-4eb6-846e-3fd4ec81c785","range":0,"rating":5,"reply":"Thanks Stanley! We're thrilled Corey provided amazing service and a great deal. Your feedback means everything to us.","replyTime":"2026-04-25T14:05:00","review":"Corey is amazing! Great deal and customer service.","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Stanley B."},{"reviewId":"ee8ac272-3ba8-4677-8973-1b1e33ed7326","range":0,"rating":5,"reply":"Loren, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything. Corey and the rest of our team are happy to help with your storage needs!","replyTime":"2019-12-30T16:06:00","review":"Was with my mom when she rented and Corey was very informative and incredibly helpful!","source":"Google","submissionTime":"2026-04-25T00:00:00","userName":"Loren R."},{"reviewId":"6cd951ab-fd68-458f-b8e6-390ddd6c5776","range":0,"rating":5,"reply":"Barbe, we greatly appreciate your feedback about our friendly, quick service and easy transaction process.","replyTime":"2026-04-22T12:14:00","review":"Friendly  quick. Easy transaction.","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Barbe"},{"reviewId":"21457474-706d-45dd-beac-2063d3e9b6ae","range":0,"rating":5,"reply":"Thanks for the positive feedback Charissa! We're glad our team made your storage experience easy and quick.","replyTime":"2026-04-22T14:13:00","review":"Very helpful and knowledgeable. Made the process easy and quick!","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Charissa G."},{"reviewId":"1431bd42-1ba0-4d10-a605-fc9518cd5611","range":0,"rating":5,"reply":"We appreciate your kind words regarding our team and facility. Thank you for selecting Extra Space Storage.","replyTime":"2025-06-25T09:47:00","review":"Wonderful people and amazing place, great business.","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"David A."},{"reviewId":"608c8b26-069b-4abe-b622-a637bbea5116","range":0,"rating":5,"reply":"Thanks for the kind words about Corey and our facilities! We're thrilled you had such a positive experience David.","replyTime":"2026-04-21T14:38:00","review":"Corey is amazing!!! Great facilities!","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"David T."},{"reviewId":"ad32d27a-776d-4427-85a1-2a45bfcb422f","range":0,"rating":5,"reply":"We are excited to hear you love Extra Space Storage! Your positive experience means everything to us, Stephanie.","replyTime":"2026-04-20T15:59:00","review":"Love it this place","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Stephanie L."},{"reviewId":"31e20561-f491-46e8-bd1c-0e3511ac676e","range":0,"rating":5,"reply":"Thank you for your review Avonne! We're thrilled Chad provided such helpful service. We appreciate your feedback!","replyTime":"2026-04-17T14:19:00","review":"Chad was very helpful!","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Avonne C."},{"reviewId":"83c7ec86-64cc-4479-9f23-5a04afe9a9e4","range":0,"rating":5,"reply":"We deeply cherish your feedback, Seth! Thanks for recognizing our commitment to maintaining a well-cared-for facility.","replyTime":"2026-04-16T07:42:00","review":"Great place, and taken care of really well.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"seth z."},{"reviewId":"5554345d-b288-419d-bc4b-ccc56e5f733b","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled that our package-receiving service and helpful staff made your renovation project so convenient. It's wonderful that we could seamlessly handle all your deliveries while keeping everything secure in your drive-up unit. We appreciate the recommendation and are excited you're considering a long-term arrangement with us!","replyTime":"2026-04-16T09:52:00","review":"Unbelievable experience. We needed outside drive up storage for about three months while we renovated a property. We had deliveries sent from multiple vendors, including Amazon and UPS FedEx, USPS, etc. They were here to receive and make sure all packages got securely placed in our storage. And the staff is as helpful and friendly as can be. Highly recommended we are looking at doing something long-term. The convenience cannot be beat.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"BNB L."},{"reviewId":"08bdd641-b77a-4092-9a4d-71134cf9c6ba","range":0,"rating":5,"reply":"We are grateful for recognizing Britt's exceptional service! Your feedback means everything to our team, Noah.","replyTime":"2026-04-16T09:56:00","review":"Britt is the best employee! He deserves a raise! Super helpful 10/10","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Noah"},{"reviewId":"f3bcba64-e328-4f08-a658-4674c2f01370","range":0,"rating":5,"reply":"Thanks for sharing, Jackie! Corey and our team member's friendly service getting your replacement keys sorted quickly is exactly what we aim for.","replyTime":"2026-04-16T11:07:00","review":"Went in because I misplaced our unit keys. Spoke with Corey and his new trainee (didn’t get his name). Both of them were friendly and able to get me into my unit with a new set of keys in no time. Thank you so much.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Jackie J."},{"reviewId":"eb48ca9b-804b-4db4-86bb-03a588203b89","range":0,"rating":5,"reply":"Thank you immensely for enjoying our service, Maria! Your satisfaction means everything to us at Extra Space Storage.","replyTime":"2026-04-16T11:10:00","review":"I’ve been enjoying the service they provide very much","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Maria O."},{"reviewId":"5e7dd044-d5fc-442f-baca-e0efd02e01f3","range":0,"rating":5,"reply":"Thank you for the great review Gerardo! Corey clearly made your moving experience smoother with his helpful attitude.","replyTime":"2026-04-17T08:42:00","review":"Corey is Great. Helped me unload a bunch of boxes and is always attentive.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Gerardo G."},{"reviewId":"5aa969e8-9ebd-4e98-be9a-36d99ad595be","range":0,"rating":5,"reply":"We are ecstatic to hear you loved your storage experience with us, Isaac!","replyTime":"2026-04-17T09:01:00","review":"Loved it","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Isaac W."},{"reviewId":"f6ddb694-6af7-41f6-a58c-f9fbaea1a15f","range":0,"rating":5,"reply":"Thanks for highlighting our clean facility and great customer service, Rachel!","replyTime":"2026-04-14T12:45:00","review":"Great customer service, clean facility","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Rachel C."},{"reviewId":"43a6ca80-73b6-4a9b-aee8-2cf5c4aab49c","range":0,"rating":5,"reply":"We genuinely admire your kind words and are thrilled to hear about your positive experience with us. Thank you for your feedback, Trevon. ","replyTime":"2026-04-02T15:06:00","review":"If you need a storage space they are amazing. Affordable, very kind and helpful. I couldn’t ask for a better crew or a better place for your needs. Willing to help and make sure your happy and well accommodated.","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Trevon W."},{"reviewId":"bc3a2177-5a1a-4c55-919c-19f1016ed356","range":0,"rating":5,"reply":"Thank you for your review, Norris. We deeply cherish your kind words about Chad's service.","replyTime":"2026-04-09T15:25:00","review":"Chad was courteous, personable, and very helpful.  Great experience!","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Norris B."},{"reviewId":"c6ef26fd-7cf1-46e9-9174-6a169e55f44f","range":0,"rating":5,"reply":"We are thrilled to hear about your wonderful experience Jesse! Thank you for recommending us and appreciating our customer service team.","replyTime":"2026-04-08T14:44:00","review":"Wonderful customer service! Answered all of the questions I had and explained everything to make it easy to understand. 100% would recommend to anyone!","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"Jesse T."},{"reviewId":"6914039f-db66-4091-9b81-dc82e5dd8798","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback Alex! Great to hear our space accommodates your moving truck and our team was helpful.","replyTime":"2026-04-04T09:33:00","review":"Very nice place 13ft  6\" tall moving truck fits perfectly very kind employees","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Alex F."},{"reviewId":"4175210b-f4b9-4b95-b83f-dd04a363e51a","range":0,"rating":5,"reply":"We are grateful for your feedback! Fast response and friendly staff make all the difference. Thank you!","replyTime":"2026-04-03T07:25:00","review":"Fast response and friendly staff.  Thx!!!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"acousticslinger"},{"reviewId":"3d769234-b9d5-4764-b19f-60911ba57732","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you appreciated our clean lot and great service, Michael!","replyTime":"2026-04-03T10:26:00","review":"Great service. Clean lot,","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Michael A."},{"reviewId":"177971dc-1b8d-4002-95b7-2bbac9bcdc89","range":0,"rating":5,"reply":"Your positive feedback on the cleanliness is greatly appreciated! Thank you for sharing your experience with us Kry.","replyTime":"2026-04-01T13:45:00","review":"Clean bathroom!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Kry o."},{"reviewId":"ef16bd88-498f-4ada-a415-dd597a2b9142","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with us! Thank you for recommending Extra Space Storage Corey.","replyTime":"2026-04-01T15:11:00","review":"Highly recommend! We do moves to this storage very often and they are always pleasant to deal with, units are always well kept and we even see them at our local community charity events. 5 stars all the way!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Corey M."},{"reviewId":"6c452a4a-6285-4d58-924a-d05847ad1765","range":0,"rating":5,"reply":"Your positive experience with Extra Space Storage is greatly appreciated. Thank you for your feedback.","replyTime":"2026-04-01T15:12:00","review":"Extra Space Storage has been consistently the best local storage option for years. My company has worked with them directly time and time again and each time it’s been nothing but great service. We highly recommend!!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Nxxt"},{"reviewId":"df9962fb-45a1-45cc-ba03-65a087198c3d","range":0,"rating":5,"reply":"We are elated to hear you loved our facility! Thank you for choosing Extra Space Storage.","replyTime":"2026-03-24T15:58:00","review":"Great facility!","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Amber P."},{"reviewId":"bbd2a9b9-ff90-48a0-a9ed-65f66edbe6cc","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Thrilled Staci made renting your space easy and provided helpful service.","replyTime":"2026-03-21T12:20:00","review":"Staci was very helpful and informative. She made it very easy to rent my new space.","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Hazel S."},{"reviewId":"d35790e7-3a0c-4392-9c33-b91a2fcfbd80","range":0,"rating":5,"reply":"We are delighted to hear our team provided excellent support during your crisis! Thank you for recognizing their dedication to helping customers.","replyTime":"2025-05-22T14:26:00","review":"These ladies are awesome!  I was in a crisis and patiently they worked everything out!  You Rock, so glad so chose you guys! Thank you Staci, your so creative with how you worked me out!","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Tonya B."},{"reviewId":"dc1c8d58-157a-4654-8170-25877ed794dc","range":0,"rating":5,"reply":"We deeply cherish your feedback about Staci! Thanks, Tashia, for recognizing her pleasant and helpful service during your visit.","replyTime":"2026-03-19T16:44:00","review":"Staci was incredibly pleasant and helpful during our visit.","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Tashia T."},{"reviewId":"921dbec7-2de6-4c61-9b3c-65eeb1d7f5f1","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our personable, helpful staff during your home transition!","replyTime":"2026-03-17T10:39:00","review":"Very personable and helpful staff. Exactly what we needed as we transitioned homes. Would definitely use again.","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Michael B."},{"reviewId":"8a5656be-7413-4bc8-8da1-4838fa97a5c4","range":0,"rating":5,"reply":"Thank you for sharing your experience, Harry. We’re glad Staci provided such helpful and dedicated service, and we’re happy to hear you plan to rent with us again. We appreciate you choosing Extra Space Storage.\n","replyTime":"2026-03-12T15:51:00","review":"Staci was great today. She helped me so much. You can tell even though she has limitation she doesn’t let it get in her way. She was all over the building with me today. I will definitely be renting here next month when I move.","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Harry"},{"reviewId":"02123ac2-347a-4266-8e2b-0393602eb3cb","range":0,"rating":5,"reply":"We are overjoyed to hear Staci and Corey provided such great service! Your feedback means everything to us.","replyTime":"2026-03-12T15:59:00","review":"Staci and Corey are so great to deal with!","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Gaylene N."},{"reviewId":"7903bbd3-26ae-4021-9dfa-56bf12427b1e","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Staci and Corey make everything super smooth! Will definitely recommend to everyone","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"AddyB"},{"reviewId":"9e7941f5-8333-4090-b424-2346d6b1a7d8","range":0,"rating":5,"reply":"We're happy to hear that Staci was helpful and knowledgeable. Thank you for recommending us!","replyTime":"2026-03-06T09:17:00","review":"Staci was very helpful and knowledgeable about the storage units. Was very friendly as well. Definitely recommend","source":"Google","submissionTime":"2026-03-06T00:00:00","userName":"Brad G."},{"reviewId":"5228927b-1c32-4ee2-842f-14323a0e4e87","range":0,"rating":5,"reply":"Our team is so happy you had a 5-star experience, Leshawn! If you ever need anything in the future feel free to stop by or call us.","replyTime":"2025-10-02T11:44:00","review":"The staff at Warwick extra space is always great to me. I appreciate them.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"LeShawn C."},{"reviewId":"3d2e2047-5b18-41f7-a172-a4930fcaf262","range":0,"rating":5,"reply":"Thank you for your kind feedback, Armando! We're thrilled to hear that Ms. Staci provided such helpful and outstanding customer service—she’s truly a valued member of our team.\n","replyTime":"2026-03-05T11:14:00","review":"Ms. Staci at the front desk is a saint, so helpful with overall outstanding customer service!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Armando M."},{"reviewId":"e94ff6ad-95e3-42e1-8016-57494c750b8f","range":0,"rating":4,"reply":"We greatly appreciate your feedback about our clean facility, friendly workers, and fair prices. Thanks for choosing Extra Space Storage, Alex!","replyTime":"2026-03-05T12:49:00","review":"Clean facility. Friendly workers. Fair prices.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Alex S."},{"reviewId":"402abe9b-e8df-41aa-b9ef-a5ac28bf6d83","range":0,"rating":5,"reply":"We are happy to hear Staci and our team provided such great service! Thanks for choosing us twice, Justin!","replyTime":"2026-03-05T16:46:00","review":"Staci was absolutely awesome!  2nd time at this location, great team, clean, polite, helpful and friendly!!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Justin W."},{"reviewId":"bc1a1fee-440e-4a9c-a55e-fc196fef4cbc","range":0,"rating":5,"reply":"We are grateful for your positive feedback on our clean facility and nice staff! Thank you for your feedback, Krista.","replyTime":"2026-03-04T15:36:00","review":"Very clean facility, very nice staff!","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Krista M."},{"reviewId":"06bbafc9-cf03-45bb-9d33-1b8fa3f50a25","range":0,"rating":5,"reply":"Thank you for your feedback, Walker! We’re glad you found the facility clean, secure, and our staff helpful. We appreciate your recommendation and will take your note about the cargo door timers into consideration.\n","replyTime":"2026-03-04T15:43:00","review":"Clean, secure, and staff is very nice and helpful. All around great storage facility. The cargo door timers are shorter than they should be but everything else is smooth. Definitely recommend!","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"walker w."},{"reviewId":"b36eac74-4666-4ef9-a72f-631ba75e01af","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Chad and our storage services over the years.","replyTime":"2026-03-03T12:13:00","review":"Chad was excellent to deal with.  Very helpful and pleasant.   I've had a unit for a couple of years now and it's  always been a pleasure.","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Jessica C."},{"reviewId":"e8a97a78-97e3-4860-8092-294542573ba7","range":0,"rating":5,"reply":"Your positive feedback is appreciated Luca! Chad, Corey and Stacy exemplify our commitment to professional service and great customer care.","replyTime":"2026-03-03T12:45:00","review":"Chad, Corey and Stacy were all very professional and great to work with! Great customer service and great follow up!","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Luca B."},{"reviewId":"1a565562-1755-472d-be28-ce0b6239ded4","range":0,"rating":5,"reply":"Thank you for your review, Chad! We're thrilled Staci provided an incredible rate and our indoor drive-up access keeps you dry.","replyTime":"2026-03-03T17:16:00","review":"After checking multiple storage facilities, the obvious choice was Extra Space Storage. Everything looks fresh/new. Staci gift me an incredible rate and all of the staff I have associated have been very professional. I really appreciate the convenience of being able to drive my vehicle inside route if the rain/snow to unload my gear.","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Chad A."},{"reviewId":"6ebbb1e9-9104-4f31-b6d1-2f02ea169a38","range":0,"rating":5,"reply":"We are elated to hear you love our pricing! Thanks for recognizing Stacy's excellent service.","replyTime":"2026-03-02T09:04:00","review":"This place is great !! Good Pricing. Stacy is the best !!! Thanks","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Sirius B."},{"reviewId":"74e4983e-2ffc-487c-a21a-aea4286d6e5d","range":0,"rating":5,"reply":"We are excited to hear Staci made your unit transfer so easy! We'll share your wonderful feedback with her.","replyTime":"2026-02-23T10:48:00","review":"Staci was fantastic and was very great to work with. She made transferring to a different unit so easy. Absolutely love her.","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Michele H."},{"reviewId":"13f94252-7271-429d-ba5b-0b716e961fa8","range":0,"rating":5,"reply":"Thank you immensely for choosing Extra Space Storage! We're glad your experience was great.","replyTime":"2026-02-21T15:12:00","review":"It was great","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Hudson R."},{"reviewId":"75969c56-ec78-4896-962c-85445665b59d","range":0,"rating":5,"reply":"We are thrilled to hear about Staci and Brian's exceptional service helping with your lock issue before closing time!","replyTime":"2026-02-21T16:25:00","review":"Amazing customer service! Staci and Brian are wonderful and helped me get in my unit when there was an issue with my lock even though it was right before office hours closed.","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Melina C."},{"reviewId":"f637e031-ca8c-441f-a34d-50ceedcd9ae0","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Corey at Extra Space Storage. Your review is appreciated!","replyTime":"2024-08-28T07:57:00","review":"Last year was extremely rough and they went above and beyond to help me so I am so grateful that I chose Extra Space Storage. I highly recommend them.","source":"Google","submissionTime":"2026-02-19T00:00:00","userName":"Anna k."},{"reviewId":"24a08ac3-209f-4085-819f-2ae8dec0b428","range":0,"rating":5,"reply":"Thank you for your positive feedback, Gale! We're glad Stacy was able to assist you.","replyTime":"2026-02-19T11:27:00","review":"Stacy was super friendly and super helpful for first time customer. Very bright and clean accessible  environment.","source":"Google","submissionTime":"2026-02-19T00:00:00","userName":"Gale H."},{"reviewId":"ec230a43-e5d3-42a7-8d16-b5b1d5d3928d","range":0,"rating":5,"reply":"Thank you for your review, Caroline. We are glad to hear that our staff was helpful and exceeded your expectations.","replyTime":"2026-02-18T14:02:00","review":"The staff was so helpful and went above and beyond to meet my needs .","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Caroline Z."},{"reviewId":"26740545-014e-49d4-9311-d3aba4a3d540","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for recommending us!","replyTime":"2026-02-13T13:22:00","review":"Had good experience hear and would recommend them.","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"Mike S."},{"reviewId":"868688ec-39d7-4c15-bb16-31c35a7d6c48","range":0,"rating":5,"reply":"We are utterly delighted to hear you consistently choose us for storage needs! Your loyalty means everything.","replyTime":"2026-01-16T09:21:00","review":"I’ve moved around quite a bit in my life and have always used Extra Space Storage. Their prices, locations, and customer service are the best. I’ve been very pleased and I don’t bother calling anyone else when I need to rent extra space. Not only that, Stacy, the assistant manager went above and beyond to help me out. It was so much appreciated because it had to be done with me out of town. Cannot recommend anything better. You don’t often get such good customer service these days.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Kathlyn T."},{"reviewId":"b5305fb8-4893-4dde-9dda-dd8aeaa1e740","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kenneth. We appreciate your kind words about our friendly and informative service.","replyTime":"2026-02-06T10:39:00","review":"Friendly, kind and very informative!!!","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Kenneth S."},{"reviewId":"7b4ae6f6-7147-4bf4-9ccb-9e8ddb9816a6","range":0,"rating":5,"reply":"We are happy to hear that Staci was very helpful and nice. Thank you for sharing your experience with us, Justin.","replyTime":"2026-02-06T15:46:00","review":"Staci was very helpful and nice","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Justin M."},{"reviewId":"c0c289d9-32c9-4ac5-85c9-5709f6c2c794","range":0,"rating":5,"reply":"We are pleased to hear Stacie provided excellent service! Thanks for sharing your positive experience with our knowledgeable team.","replyTime":"2026-02-06T07:02:00","review":"Stacie did it again!! She is so helpful with everything we have asked about. She is your go to girl. Thank you Stacie!","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Jared B."},{"reviewId":"7dcb378b-4ed5-4a1c-bbea-60b4c910a028","range":0,"rating":5,"reply":"Thank you for your positive feedback, Lauren! We are glad to hear that our team was wonderfully helpful and that our facility is clean and friendly.","replyTime":"2026-02-05T13:08:00","review":"Wonderfully helpful people! Clean and friendly.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Lauren P."},{"reviewId":"cbcede45-120a-4641-9965-9c1fbb92a501","range":0,"rating":5,"reply":"We're excited to hear about your great experience at Extra Space Storage. Thank you for sharing, Kris.","replyTime":"2026-02-05T14:59:00","review":"Great experience. Staci and Brian were very helpful and friendly.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Kris B."},{"reviewId":"7f9a3794-87c7-46fa-af08-38080add23d4","range":0,"rating":1,"reply":"Thank you for leaving us a rating, Michele. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (502) 412-9096 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\r\n","replyTime":"2023-11-09T11:08:00","review":"I got this space because of the low price of $49. Within three months, they raised the price to $87 because of \"demand\" even though when I look at their site now, they still have units for $49 a month. Apparently this is a draw back of having no contract and is a common tactic of storage units. What a rip-off. Edit: 8 months after my first review and now my rate is getting raised to $99. Thanks, Extra Space!\n\nEdit: Ah, and the rate just keeps rising! Now my unit that was advertised as $49 two years ago is almost three times as much. I hate this company!","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Michele M."},{"reviewId":"3bb26cc1-7f5f-4c60-ada7-796728dacc2d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Alex! We're glad Ms. Staci could assist you in finding the best unit for your family.","replyTime":"2026-02-04T12:01:00","review":"Ms. Staci was very helpful and helped us picked out the best unit was right for my family…","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Alex H."},{"reviewId":"f4454ced-71bb-4925-8bd4-47c1450314ee","range":0,"rating":5,"reply":"We are utterly delighted to hear Staci provides excellent help. Thanks for recognizing her dedication.","replyTime":"2026-01-29T14:37:00","review":"Staci Stovall is great and does her best to help.","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Dawon B."},{"reviewId":"e5a103f1-d2da-4532-b29d-2b7c33a5b0c0","range":0,"rating":5,"reply":"We are pleased to hear that Stacy was great. Thank you for taking the time to leave a review, Tom.","replyTime":"2026-01-29T16:17:00","review":"Stacy was great","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Tom O."},{"reviewId":"322c9383-9207-4e0d-b808-90f53690ee9f","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled our rental process and staff made things easy for you.","replyTime":"2026-01-28T16:55:00","review":"Very easy to rent and great staff","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Jacob H."},{"reviewId":"1e9e5e56-f0e8-44f5-999b-c84d398d843b","range":0,"rating":5,"reply":"We're absolutely thrilled to hear you had a great experience with us! Thank you immensely for your feedback.","replyTime":"2026-01-24T10:44:00","review":"Great Service and easy to work with!","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"James L."},{"reviewId":"bcea4202-14e0-4d25-b772-4f8028670859","range":0,"rating":5,"reply":"We are thrilled to hear about your fantastic experience! Thanks for highlighting Corey's professionalism and our clean, safe facility. It's wonderful to know that Corey at our facility was able to go above and beyond to satisfy your storage needs. We take great pride in maintaining a clean and safe environment for our customers' belongings, and hearing that our staff's professional service made such a positive impression truly means the world to us. Your kind words about the top-tier service you received are incredibly appreciated, and we're so grateful you took the time to share your experience with us.","replyTime":"2026-01-21T17:59:00","review":"A fantastic place to store your belongings! Its clean, safe, and the staff goes over the moon to satisfy your storage needs. I dealt with Corey, the manager at the Warrick Ave location.\nSuper professional-- absolutely top tier!! Thanks ever so much. Appreciate it!","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Joe'l D."},{"reviewId":"daec4e27-bead-46b2-9c8a-51edf5f1b69e","range":0,"rating":4,"reply":"Your positive feedback about Caitlyn's helpful service means so much to us. We're thrilled she made your experience great!","replyTime":"2025-12-08T11:46:00","review":"Caitlyn was so helpful!!","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Maralea S."},{"reviewId":"5311b858-f4a8-4234-85da-f95af1a6e1d7","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Staci provided amazing service showing you around. We appreciate your recommendation!","replyTime":"2026-01-14T14:34:00","review":"The lady at the desk, Staci, was amazing and very kind showing us around and where we were going to put our storage, I highly recommend going to Extra Space Storage","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Don J."},{"reviewId":"3f10d249-790c-4881-93f0-a9a3f4686789","range":0,"rating":5,"reply":"Thank you for sharing your experience, Gudelia. We're glad Staci made you feel welcome.","replyTime":"2026-01-14T14:33:00","review":"Staci was very sweet and welcoming .","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Gudelia F."},{"reviewId":"25f8d429-d3ba-4267-be5d-4400466f4273","range":0,"rating":4,"reply":"Thanks for the positive feedback about signing up! We're excited to exceed your high expectations when you check in.","replyTime":"2026-01-12T13:01:00","review":"The signing up experience was good. I have not checked in yet but my hopes are high.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Joseph F."},{"reviewId":"da414617-bc87-468d-88b9-4e2d6320b9e8","range":0,"rating":5,"reply":"We are overjoyed to hear about your smooth experience! Staci's kindness and helpfulness reflect our commitment to excellent service.","replyTime":"2026-01-09T15:28:00","review":"Had a great experience with Extra Space Storage! Staci, the assistant store manager, gave me a tour and showed me around—she was incredibly kind, helpful, and easy to work with. The whole process has been smooth and stress-free so far. Highly recommend!","source":"Google","submissionTime":"2026-01-09T00:00:00","userName":"Taylor C."},{"reviewId":"1175f475-b708-4873-a12a-2da2c30ec265","range":0,"rating":5,"reply":"Thank you for highlighting our good hospitality! We appreciate your positive feedback about your experience with Extra Space Storage.","replyTime":"2026-01-06T14:46:00","review":"They had good hospitality","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"catrecca w."},{"reviewId":"443380df-092e-4afb-9a2e-143fe6d99bd8","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our awesome customer service. Your support means everything to us!","replyTime":"2025-12-30T10:09:00","review":"They are great! Awesome customer service. Helped me with my code and my locks","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"shayna i."},{"reviewId":"995eeded-1ffd-4a0c-95a3-ca26fdd8fae1","range":0,"rating":4,"reply":"We are delighted to hear our team was helpful with your storage needs.","replyTime":"2026-01-04T13:36:00","review":"Helpful employees","source":"Google","submissionTime":"2026-01-04T00:00:00","userName":"Bergy B."},{"reviewId":"5564b6a1-7be4-4b4e-abf0-9994c83feb78","range":0,"rating":5,"reply":"Thank you for your review! Thrilled our bright, secure facility met your short-term storage needs. We look forward to serving you again!","replyTime":"2025-12-30T14:48:00","review":"This was the perfect solution for our short term storage needs.  Everyone was very helpful and the place is bright and secure! We will use again!","source":"Google","submissionTime":"2025-12-30T00:00:00","userName":"Richard S."},{"reviewId":"0c3f11bd-c159-468a-ae8b-946a867c7091","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're glad the setup process was easy and you found our facility clean and friendly.","replyTime":"2025-12-29T14:20:00","review":"Friendly, clean. Easy to set up and rent a unit.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Hunter T."},{"reviewId":"f4c5c551-885a-48ed-bfdb-23e148b48b25","range":0,"rating":5,"reply":"We are happy to hear Staci and Corey went above and beyond! Thank you for recognizing their helpful service.","replyTime":"2025-12-29T15:16:00","review":"Staci and Corey were so helpful today! Went above and beyond!!","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Madison B."},{"reviewId":"5d092328-fc30-47b7-b7eb-6a3b7a521b60","range":0,"rating":5,"reply":"We are overjoyed to hear about Corey's professionalism and that our secure, clean facility met your needs perfectly! It's wonderful to know that Corey was able to provide you with such an exceptional tour experience and answer all of your questions thoroughly. We take great pride in having team members like Corey who demonstrate the level of professionalism that makes a real difference in our customers' decision-making process. We're also delighted that you found our facility to be well-secured, clean, and conveniently situated for your needs. Thank you for choosing our facility and for taking the time to share your positive experience with us!","replyTime":"2025-12-28T09:04:00","review":"We recently spoke with and had a tour from Corey Booker at the facility in Lyndon. He was extremely professional and answered all the questions we had. We greatly appreciated all that he did for us. His professionalism was a great selling point on why we chose that location.\n\nThe facility is well secure and clean and in a great location.","source":"Google","submissionTime":"2025-12-28T00:00:00","userName":"Matt I."},{"reviewId":"ac769d1b-e2e1-4af8-8310-f00d7531a2a6","range":0,"rating":5,"reply":"We are elated to hear about your excellent experience with Extra Space Storage!","replyTime":"2025-12-27T14:17:00","review":"Excellent","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"donald c."},{"reviewId":"136fe4ec-6ccf-451b-8cf7-e0059967264b","range":0,"rating":5,"reply":"We are elated to hear about your great experience! Thank you for recognizing Stacie's helpful service.","replyTime":"2025-12-27T15:42:00","review":"Great experience! Stacie was incredibly helpful. Thank you!","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"A.K. H."},{"reviewId":"db90aa37-141c-4c04-8fdd-a6e1d237cdb9","range":0,"rating":5,"reply":"Thank you immensely for your feedback! We're thrilled you experienced awesome service with Extra Space Storage.","replyTime":"2025-12-22T12:51:00","review":"Awesome service","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"jrconner781"},{"reviewId":"1875f262-83d3-4f47-9c72-34f84b254302","range":0,"rating":5,"reply":"We are happy to hear about your positive experience! Thanks for noting our clean facility and friendly staff during your busy time.","replyTime":"2025-12-22T15:53:00","review":"Renting the unit was quick and easy. The facility is clean and easy to maneuver. Friendly staff! Really helped me out during a busy time!!  Thank you!","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"John K."},{"reviewId":"9a7697a5-bb54-4ebc-b8c8-2fd803e632b7","range":0,"rating":5,"reply":"Thank you for your kind words! We're delighted our team consistently provides the helpful service you deserve.","replyTime":"2025-12-17T16:01:00","review":"Great people.Always super helpful!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Mary F."},{"reviewId":"ac3fc35c-6870-4551-b507-81a1d4cf6985","range":0,"rating":5,"reply":"Your positive feedback about Caitlyn's helpful service means so much to us. We're thrilled she made your experience great!","replyTime":"2025-12-08T11:46:00","review":"Caitlyn was so helpful!!","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Maralea S."},{"reviewId":"0aa7e0ae-bfac-4a8b-a18e-25c34c941b53","range":0,"rating":5,"reply":"We are happy to hear Caitlyn met your 10x20 storage needs perfectly!","replyTime":"2025-12-08T11:51:00","review":"Caitlyn was great was able to meet my storage needs for a 10x20","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Matt D."},{"reviewId":"cff275c6-06ce-4b9e-bf14-9d61e6cc1a85","range":0,"rating":5,"reply":"We are thrilled to hear Staci provided such an informative tour and helped with your move decision!","replyTime":"2025-12-03T16:01:00","review":"Staci was amazing in touring me around the property. Super informative and helpful in making my move decision!","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Clare M."},{"reviewId":"133cf230-f385-44f9-aaed-6d1eedbefe0b","range":0,"rating":5,"reply":"Thanks for the amazing feedback! So glad Nathan and Corey provided excellent service. We appreciate you taking time to share your experience!","replyTime":"2025-12-01T14:38:00","review":"Best experience!!!  Nathan is patient, friendly, and very helpful!!!  Corey is super helpful too!  Thank you!  ??","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Surriya A."},{"reviewId":"545194c2-e955-44fc-a039-6cfeb435a40a","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Corey, our store manager! Thank you for sharing your recommendation.","replyTime":"2025-11-22T11:21:00","review":"I highly recommend this place speak with Corey his the store manager !!! He will hook you up","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Jonathan C."},{"reviewId":"3174624e-48ee-403a-981f-0fb9ca338673","range":0,"rating":5,"reply":"Thank you immensely for highlighting Cory's excellent service! We're thrilled he made your Extra Space experience so positive and responsive.","replyTime":"2025-11-22T17:05:00","review":"Cory is an excellent manager and he is the reason I had such a good experience at Extra Space. It seems like he was there every time I came by & he was always working hard. He was very responsive, answered the phone wherever he was on the property, and was a joy to deal with. Thanks, Cory!","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Sarah B."},{"reviewId":"76c9514b-b1fa-4d49-a317-20f7aff78809","range":0,"rating":5,"reply":"We are privileged to hear you found our storage facility awesome! Thanks for choosing Extra Space Storage.","replyTime":"2025-11-12T12:31:00","review":"Awesome place!","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Meghan B."},{"reviewId":"ace46231-4312-4eaf-be6e-6020b8f434eb","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We appreciate your recommendation and kind words about our staff and facilities.","replyTime":"2025-11-07T16:08:00","review":"Amazing and helpful staff, clean facilities, top tier business! Would recommend","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Jake R."},{"reviewId":"3f4f5fa3-a3d5-476f-bac3-e4ff99d8303d","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience! Corey provided excellent service during your move. Welcome to Extra Space!","replyTime":"2025-11-08T07:22:00","review":"First time doing business with Extra Space and so far has been a great experience. Me and my fiancé are just finishing the process of moving and didn’t know where to put our extra vehicle and found the online booking. Corey Booker was great in finalizing our reservation when I showed up to do so. He was very polite, informative, and to the point. After we conclude our situation we would love to do business again if we should have to. Thanks guys","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Kionna R."},{"reviewId":"0862924f-dad1-430f-8cb5-baf1f62b3caf","range":0,"rating":5,"reply":"We deeply cherish your loyalty and recommendation! Thanks for highlighting our cleanliness, security, and Corey's helpful service.","replyTime":"2025-11-05T10:38:00","review":"I have rented from the Extra Space Storage facility in Lyndon 3 times now and I highly recommend it to others. It is so clean I would willingly live there. It may cost more than others but the security of knowing your items are safe is worth it. Also, they offer plenty of specials so you can still get a great deal. It is the best storage facility in Louisville with a very nice and helpful Store Manager-Corey Booker. Thank you!","source":"Google","submissionTime":"2025-11-02T00:00:00","userName":"Katherine D."},{"reviewId":"88ffd476-fb3c-4bf0-8298-baa9f9023ad4","range":0,"rating":5,"reply":"Thanks for highlighting Corey and Staci's exceptional service. We're thrilled Charles, Corey, and Staci made your move journey smooth and comfortable.","replyTime":"2025-11-05T15:12:00","review":"ExtraSpace Storage on 8002 Warwick Ave. is a blessing and was a blessing to me with my move journey.\nI needed a place big enough to store all my stuff while I was finding a place to live. Charles a manger from a different location happened to be at Warwick, he was very nice and friendly from the start and was understanding in accommodating to my needs and what was in my best interest. Charles and Corey were happy to show me by walking to different units to see which unit I would be comfortable with. Corey the store manager at Warwick was extremely helpful in being friendly, understanding, and professional. After briefly sharing my current life situation with Corey, he helped me and worked with me in finding a unit that was financially affordable for me. Initially I chose a small unit but I went back the next day and Corey was willing to work with me to switch me to a bigger unit with ease.\nI was able to meet Staci the assistant store manager at Warwick and she was and has been friendly, understanding, and professional as well. She gave me some helpful tips and information about finding a place and overall community vibe surrounding Warwick ExtraSpace Storage. Every time I spoke with Corey and Staci, they always tell me they are happy to help and to contact them with anything I needed. They both have demonstrated that they care and their cordiality and professionalism has meant a lot.\nI ended up needing my storage unit for only a month. The process to begin my unit rental and end my rental period was very simple and quick. I am grateful to have met Cory and Staci and that they were part of my new move journey in life. Thank you Corey and Staci.\nI highly recommend ExtraSpace storage on 8002 Warwick Ave. it’s in a very nice location, the entire place is always kept clean and smelling clean which made it that much more peaceful and comfortable for me to store my possessions. Each floor is brightly lit and spacious to maneuver your stuff down the hallways and between units. What’s also nice is you can park your car inside the building through garage door-like sections built-in with the building where you can unload and load your vehicle with ease. During my time at Warwick ExtraSpace Storage, I felt safe and comfortable with storing my possessions.\nAt 8002 Warwick Ave you get friendly, understanding, and professional customer service.\nNeed a storage unit, ExtraSpace Storage on 8002 Warwick Ave Louisville, KY is your place.","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"D"},{"reviewId":"2fe49d42-dd00-4822-a2b4-341d2db72c9e","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Charles! Thanks for choosing us for your second unit.","replyTime":"2025-11-06T09:45:00","review":"I’ve been with them for a while and just got a second unit! Charles helped me and did a great\nJob","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Jon L."},{"reviewId":"489fa821-3c32-4c06-881d-2c3f98499f77","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! So glad Stacy and Nate could help with your lost keys.","replyTime":"2025-10-23T10:31:00","review":"I had lost my keys and Stacy and Nate were incredibly helpful in fixing the issue!","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Rex L."},{"reviewId":"30ab3777-61c5-4dff-89c6-f895fd046dcb","range":0,"rating":2,"reply":"We apologize for any inconvenience caused by the rodent issue. Please contact us at (502) 412-9096 to discuss this matter further. Thank you for sharing your experience.","replyTime":"2025-10-23T07:00:00","review":"Update: Just moved out of our climate control storage units & truly disappointed, as we found a lot of rodent droppings in the unit & on a nice amount of our belongings (including inside). There must be an issue with rodents throughout this facility, as they did not seem alarmed when I brought it to their attention. I’ve stored in a different climate controlled storage facility previously and did not have any issues with rodents nor their droppings.\n\nGreat Experience! Staci went above and beyond to assist with our needs. Very friendly and kept her word by following up.\n\nGreat experience! Corey was very knowledgeable and answered all of our questions & concerns over the phone. When we came in, Corey took us on a tour, helped us choose multiple units and addressed more questions & concerns; all with a smile on his face. Very friendly and personable, as you can tell that he enjoys helping his customers.","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"S W."},{"reviewId":"3d8e2236-b1f7-4fac-a454-bd8165aba142","range":0,"rating":5,"reply":"We sincerely value your kind words about our professional atmosphere and helpful staff. Thrilled Staci made your experience great!","replyTime":"2025-10-17T15:45:00","review":"Professional atmosphere and very helpful staff. Accomodated all of my needs and made me laugh a few times, too. Staci was the bees knees!","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Jay W."},{"reviewId":"ea66a8c0-2ac7-40cc-a383-436646fcb45e","range":0,"rating":5,"reply":"We are grateful for your recommendation! Thanks for recognizing Staci and Nathan's helpful service.","replyTime":"2025-10-16T16:58:00","review":"Staci and Nathan were very helpful. I recommend!","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"Anna L."},{"reviewId":"c98e3abb-cea9-42d6-97bd-3f86ff32443f","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our customer service team!","replyTime":"2025-10-15T13:46:00","review":"Great customer service","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Pauline M."},{"reviewId":"d401aea3-8c21-43db-bc3e-dbcdcfd1b078","range":0,"rating":5,"reply":"We are delighted to hear you found our facility clean with easy access and helpful amenities like moving carts and garage bays!","replyTime":"2025-10-13T12:48:00","review":"Great place. Clean, easy to access, plenty of moving carts, five garage bays for easy access, no complaints!","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Chris A."},{"reviewId":"7b116c28-0a09-49ba-823f-493be6ec2475","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our team's helpfulness in finding the right storage solution for you.","replyTime":"2025-10-11T17:08:00","review":"They were very easy to work with to help me find what fit my needs.  All the people I encountered were very nice and helpful.  Thank you.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Melody L."},{"reviewId":"ea69a5a8-f99d-40c5-a483-7bbe6a576a34","range":0,"rating":5,"reply":"Thanks for the kind words about our staff! We're glad they're always there to help.","replyTime":"2025-10-05T09:31:00","review":"Great staff, always available and willing to help.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Alex W."},{"reviewId":"ffdb1f3e-dca2-4e65-a250-651e966f5b82","range":0,"rating":5,"reply":"We are grateful for your kind words about Staci! So happy she provided excellent service. Thank you!","replyTime":"2025-10-03T08:58:00","review":"Staci was very pleasant, kind, fast, & very friendly. Thank you!!!","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Maleia T."},{"reviewId":"8d80807f-589d-483e-821b-467369cacd67","range":0,"rating":5,"reply":"Thanks for the kind words about Staci! So happy you're pleased with your rental experience here!","replyTime":"2025-09-26T12:50:00","review":"Staci Stovall is phenomenal! Professional and caring! Happy to be renting here!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Molly A."},{"reviewId":"de4ebf09-be5c-4978-849a-e50e0b6a07f9","range":0,"rating":5,"reply":"Thanks Sophia! We're so happy our amazing staff could help you. Your kind words mean everything!","replyTime":"2025-09-26T17:08:00","review":"The staff here is amazing and so helpful!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Sophia"},{"reviewId":"9842241e-cfa8-4b4a-982a-22c0be6b85e8","range":0,"rating":5,"reply":"Thank you Wesley! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-17T08:31:00","review":"We’ve had an excellent experience with Extra Storage. The facility and individual units are clean, well-lit, and, most importantly, secure. The staff is welcoming, knowledgeable, and friendly. Five stars all around for the facility and staff.","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Wesley S."},{"reviewId":"21d16308-e3e7-419d-af17-0b8eea0b184b","range":0,"rating":5,"reply":"We are happy to hear about your great experience! Corey sounds amazing for helping you find the right unit and making everything work perfectly.","replyTime":"2025-09-18T14:37:00","review":"Great experience so far! I rented online and stopped in later that day to find out that I rented the wrong kind of unit! But, Corey took good care of me. He showed me around the place, showed me a couple of units, switched my account over to the new unit and made sure I was satisfied with everything. Good job!","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Herman"},{"reviewId":"19008921-567a-479b-a09f-245fca1b30bb","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with Staci. Thank you for sharing your feedback.","replyTime":"2025-09-18T14:37:00","review":"Staci was great. She gave me all the information that I needed to start She was very knowledgeable, very respectful and very polite","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"stephaine c."},{"reviewId":"0be11075-c5a7-42fe-a6c3-eeddcf90e5d3","range":0,"rating":5,"reply":"Thank you for the kind words about our clean facility and great rates, Joseph!","replyTime":"2025-09-10T08:01:00","review":"Wonderful, clean place and great rates.","source":"Google","submissionTime":"2025-09-09T00:00:00","userName":"Joseph M."},{"reviewId":"c8bf2b1b-cdf2-437c-a0ce-8dd66df53e63","range":0,"rating":5,"reply":"We deeply cherish your kind words about our team and facility at Extra Space Storage Lyndon location! It's wonderful to hear that you've had such positive experiences with us, not once but twice. We're so glad that Stacy provided excellent care and was able to assist you with your needs. Our team takes great pride in maintaining a clean facility and offering easy-to-use services, like our online reservation system. Thank you for taking the time to share your feedback and for choosing us as your storage solution!","replyTime":"2025-09-07T09:42:00","review":"If you ever have a need for a storage facility, you will not find a better run facility nor nicer people working in the office than the Extra Space Storage Lyndon location. We have used this facility twice. Their online reservation system is easy, the facility is kept clean and the employees are so willing to assist with any need. Shout out to Stacy for her willingness to take such good care of us.","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"Annette A."},{"reviewId":"2442a99a-9ba0-4783-aeb4-4da4baebf162","range":0,"rating":5,"reply":"We appreciate your feedback regarding your positive experience with Staci. Your recommendation is highly valued, and we are pleased that our team was able to provide you with excellent service.","replyTime":"2025-06-07T12:43:00","review":"Staci is the best!!! She has been very helpful throughout the process of switching units etc. if you are in need of a storage unit I highly recommend and ask for Staci, all though everyone onsite is extremely nice and helpful!!!","source":"Google","submissionTime":"2025-09-05T00:00:00","userName":"Jason M."},{"reviewId":"d952feda-f4ea-493c-913a-bac774f31967","range":0,"rating":5,"reply":"Your positive experience with our team is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2024-11-12T13:56:00","review":"We had a last minute emergency move and I didn’t know where to turn. From the first call I knew this team was the best. Special thanks to Staci for literally saving the day. We couldn’t have done any of this without her. And Cory is one of a kind. No better team in town.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"David R."},{"reviewId":"d7d60ef8-68e9-4535-ab14-1fda2f40cc49","range":0,"rating":5,"reply":"We are thrilled to hear you loved our facility and team! Staci will be so happy to know she made your experience incredible.","replyTime":"2025-09-03T18:13:00","review":"Amazing place and great people Staci is incredible","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Austin J."},{"reviewId":"5a00ef02-1dce-429d-a14c-f8a5d7e66648","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Staci! It's wonderful to know that she was able to assist you effectively, even when faced with challenges like a lost key and an uncharged phone. We truly appreciate you taking the time to highlight some of our facility's features, including our cooling system, security measures, and spacious elevators. It's also great to hear that you found our staff to be friendly and knowledgeable. Thank you for choosing our storage facility and for sharing your feedback about the various options we offer. We're glad we could be of service to you!","replyTime":"2025-09-03T17:38:00","review":"Staci was absolutely brilliant to work with . With my ADHD and incompetence I lost my key within a week and my phone isn't charged and they still had my back and worked with me. Fresh cooling, very friendly staff, and know everything about their line of work. Very secure, massive elevators, tons of options","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Greg H."},{"reviewId":"7904b177-83b2-47ed-a5e0-d08931242a3f","range":0,"rating":5,"reply":"We are ecstatic to hear Stacy provided such patient, caring support during a stressful time. Thank you for sharing this!","replyTime":"2025-09-03T17:34:00","review":"Stacy was incredibly helpful and helped my friend with Asperger’s handle an extremely stressful situation with patience and care","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Incredible D."},{"reviewId":"9eb8c6b6-8057-4cde-95e2-a0c2cabdb09a","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Shelley! Staci is thrilled to have been of help. Thank you for sharing your experience.","replyTime":"2025-09-02T16:24:00","review":"Staci was very knowledgeable and friendly.  Facility was secure and very clean.","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Shelley"},{"reviewId":"e905f6fb-4d89-4ac6-b389-0b048f22678d","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience! Thanks for recommending us and being a loyal customer.","replyTime":"2025-09-02T16:25:00","review":"Great experience! Everyone’s really helpful. I’ve rented from this location specifically a few times and it has been easy to get set up and close out everytime. Would recommend!","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Lauren C."},{"reviewId":"0f4faf51-bee1-44d2-b267-117e6ff712ed","range":0,"rating":2,"reply":"Thanks, William! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-01-21T11:51:00","review":"These guys were friendly and quick, showed me units and got me the size I wanted. Great place. They raised the price on me every 3 months. That sucks.","source":"Google","submissionTime":"2025-08-24T00:00:00","userName":"william j."},{"reviewId":"21eab3c4-cba2-43d6-8839-65e78f970d3c","range":0,"rating":5,"reply":"We are excited to hear we're the BEST in Eastern Jefferson County! Your feedback about our cleanliness and helpful staff means everything.","replyTime":"2025-08-15T07:29:00","review":"The BEST Storage facility in Eastern Jefferson County! Cleanliness, Quality, Helpful staff, Location, all meet my needs!","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"Ty B."},{"reviewId":"2bdd0575-6cfd-4d73-944d-3983f04e5b3a","range":0,"rating":5,"reply":"Thank you for your review! So happy you love our sparkling facility and Staci's awesome service. We appreciate the recommendation!","replyTime":"2025-08-15T14:35:00","review":"This storage is absolutely sparkling and Staci is just awesome… I full recommend 100%","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"Victor C."},{"reviewId":"5809921d-9d8b-447a-bdcb-a1e178a5b5fd","range":0,"rating":5,"reply":"We are overjoyed to hear zero complaints! Thanks for highlighting our security, lighting, and friendly service. Welcome back anytime!","replyTime":"2025-08-15T14:54:00","review":"Zero complaints! Well lit at night, very secure space. Will definitely be back. Customer service was friendly and professional. They made it very easy!","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"Elizabeth L."},{"reviewId":"7b8ea5ae-66ed-46ba-bf77-f8f488b0f75d","range":0,"rating":4,"reply":"We genuinely admire your feedback about our great customer service! We understand feeling rushed with current access hours.","replyTime":"2025-08-11T16:45:00","review":"Great customer service just wish it was 24 hours access because I feel rushed now","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"Monica G."},{"reviewId":"162d2e57-ed3d-4e69-9462-d52975c0144c","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about our team members Corey Booker and Stacey Stovall. Thank you for sharing your experience with us!","replyTime":"2025-07-31T07:50:00","review":"I’ve rented here before doing business with the wonderful Corey Booker. This time I dealt with Stacey Stovall, who is equally affable, helpful, and professional!","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"Doug S."},{"reviewId":"eddf3572-7971-4290-b296-e989059e8522","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with Stacey! Thank you for sharing.","replyTime":"2025-07-26T15:18:00","review":"Stacey was absolutely amazing and super helpful on getting us set up. Took us on a tour and was very informative. All the questions we had were answered with honesty and she definitely knows how to give a good laugh in a confusing situation. Highly recommend ??","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Kasie R."},{"reviewId":"eeee13d2-5f9c-468b-a370-c9d9e8f272bf","range":0,"rating":5,"reply":"We're privileged to have Corey and Stacy on our team. Thank you for recommending us!","replyTime":"2025-07-26T15:18:00","review":"Corey and Stacy were wonderful, friendly and made sure everything went smoothly!  Very clean facility and would recommend them to everyone!!","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Kathleen C."},{"reviewId":"4dce338f-031c-4eca-91b7-4786f42042ed","range":0,"rating":5,"reply":"We are thrilled to hear Corey and Staci made your move great! Thanks for calling us the best storage in Louisville.","replyTime":"2025-07-25T10:18:00","review":"Literally the best storage and staff in louisville. Corey and staci made my stressful move very very very great","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Galaxy"},{"reviewId":"d725cb0a-68df-4abf-b567-851d23302c44","range":0,"rating":5,"reply":"We are ecstatic to hear about Staci's outstanding customer service! Thanks for recognizing her professionalism, Joshua.","replyTime":"2025-07-25T10:18:00","review":"Staci is outstanding , awesome customer service!\nOverall professional!!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Joshua S."},{"reviewId":"8f4eebf1-c9eb-4da9-8b9c-bfd0f0a7b31c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So happy Corey and Staci took great care of you during your storage journey with us.","replyTime":"2025-07-25T12:06:00","review":"Corey was amazing when I first moved in and realized my unit was not right for the items I had. He did a great job explaining the whole process.\n\nI am now moving out after a few years of keeping my belongings here. Staci was amazing and helped me get the pro-rated amount for two days instead of paying for a whole month, based on my move out date.\n\nIt is a clean, well-maintained, and secure facility.","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Julie G."},{"reviewId":"e0abfe80-81a0-4975-b42f-748293fbc1bd","range":0,"rating":5,"reply":"Thank you for the amazing review! So happy our clean facility and friendly staff made your 2-year storage experience great!","replyTime":"2025-07-23T13:33:00","review":"The facility was always clean and the staff was always super friendly and helpful! It was a great experience! My belongings were in storage for 2 years and not one problem ever!!! I would highly recommend this location if you need storage space!!!","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Ivory C."},{"reviewId":"822b8156-b563-4b18-868c-57cf91f944ea","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our staff. We are excited to hear that they were polite and courteous to your needs.","replyTime":"2025-07-17T09:32:00","review":"Great staff polite and courteous to your needs","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Jim H."},{"reviewId":"f8d66886-2b82-437e-a316-05edb650ee84","range":0,"rating":5,"reply":"We are delighted to hear your stuff was safe and our team was helpful! Thanks for choosing us.","replyTime":"2025-07-17T08:25:00","review":"Easy storage option! My stuff was safe, helpful customer service, and convenient location.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Allison m."},{"reviewId":"e1d75c0f-9dbe-42b7-bd97-58e774dfe7c5","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Cory and our team! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-15T08:06:00","review":"The team at Extra Space Storage Warwick Avenue Lyndon, KY was excellent. The facilities were clean and any questions we had were answered promptly. Cory is a fantastic manager and the entire team is friendly and efficient. I'm grateful that we chose Extra Space Storage Warwick Avenue for our storage needs.","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Marie"},{"reviewId":"b1a1f157-6152-4248-be6d-c3fc6a34d5c4","range":0,"rating":4,"reply":"We understand cost concerns but are happy to hear you find our facility clean and secure!","replyTime":"2025-07-04T11:41:00","review":"Nice and clean and secure….But not happy with the increases in cost!!!","source":"Google","submissionTime":"2025-07-04T00:00:00","userName":"TondaLou E."},{"reviewId":"845a3cef-ec82-4dab-a128-e3210a24e36a","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2025-07-04T16:10:00","review":"Dreeeeeeee","source":"Google","submissionTime":"2025-07-04T00:00:00","userName":"Donoevil9"},{"reviewId":"c32267ba-c822-41be-be4d-044850daa5a4","range":0,"rating":5,"reply":"We are delighted to hear Caitlyn provided great and quick service! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-03T10:36:00","review":"Great and quick service from Caitlyn.","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Rowan L."},{"reviewId":"734ed80a-ec2c-4a71-9312-70cd76319ebb","range":0,"rating":5,"reply":"We are delighted to hear you love the location, hours, price, clean facilities, customer service, and app convenience!","replyTime":"2025-06-12T09:19:00","review":"Love the location, the hours, the price, the clean facilities, customer service, and love the app. I love that I can control the gate and door with the app and make payments. So convenient and easy to use once set up! Everyone was polite, helpful, patient, and I never felt rushed or ignored. Very pleased with this choice.","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Tracey J."},{"reviewId":"8163c14f-433d-4e36-9c43-070059553368","range":0,"rating":5,"reply":"We are delighted to hear your kind words! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-30T08:16:00","review":"Good guy","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"MANGALBHAI P."},{"reviewId":"9fd98372-749b-4a08-8244-b6dc939cec74","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience! Thank you for recommending our location, Jennifer.","replyTime":"2025-06-30T09:07:00","review":"We have had an amazing experience here. I would highly recommend this location.","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Jennifer C."},{"reviewId":"e7520bb8-e0d0-489a-9c30-debc4d326f00","range":0,"rating":5,"reply":"We are delighted to hear you found us clean with excellent, helpful staff! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-30T09:33:00","review":"Clean, Very clean and the staff is excellent and helpful","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Stephen A."},{"reviewId":"5e32f669-3c35-46c0-93cf-b917879f718e","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with Extra Space Storage.","replyTime":"2025-06-30T11:57:00","review":"Great","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Orlando P."},{"reviewId":"a5548a69-00a4-43e4-a854-39ba18f532c8","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-06-30T11:38:00","review":"The facility is super clean, secure, and the employees are beyond helpful and friendly. My go-to for storage now and in the future!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Karen K."},{"reviewId":"318be77b-c4d0-4df6-91dc-ef6e196b68a6","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Ericka. Ms. Stacy's professionalism and helpfulness are truly appreciated.","replyTime":"2025-06-30T12:17:00","review":"Ms.Stacy was very professional, courteous and very helpful. It's people like her that make the world a better place.","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Ericka R."},{"reviewId":"91afd0c2-bd3f-488f-b551-9ed52fee6034","range":0,"rating":5,"reply":"We are delighted to hear about your great experience over two years, Molly! Thanks for recognizing Corey and our amazing staff.","replyTime":"2025-06-30T12:20:00","review":"I have rented here for about two years and have had a great experience. The staff is amazing. Corey is always there if you need anything. Would recommend if you’re needing some extra storage!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Molly D."},{"reviewId":"160a599b-292d-435c-adf4-7224936327fa","range":0,"rating":5,"reply":"We are delighted to hear about your best experience! Thank you for recognizing Corey and Staci's kindness and helpfulness.","replyTime":"2025-06-30T15:22:00","review":"This is the best experience! Corey and Staci are the most kind and helpful persons!! 100% recommend!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Maria M."},{"reviewId":"5c80d5aa-af6d-4b5f-af65-62508668e22d","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with Corey and Staci! Thanks for the recommendation, Adriana!","replyTime":"2025-06-30T15:35:00","review":"Corey and Staci are amazing, the most kind and helpful persons!! 100% recommend!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Adriana C."},{"reviewId":"f1155bf2-19d3-4584-a7d8-f34a56852555","range":0,"rating":4,"reply":"We are delighted to hear about your positive experience with our friendly staff and clean facility!","replyTime":"2025-07-01T07:34:00","review":"Super friendly Staff, especially the Manager from Owensboro ! Very clean, as well","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Laura L."},{"reviewId":"fc2048b2-9e7c-418e-92e4-961c3a86c955","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for recommending us!","replyTime":"2025-06-29T13:10:00","review":"This place is the best, they are very friendly, they help you with whatever you need, I recommend them.","source":"Google","submissionTime":"2025-06-29T00:00:00","userName":"francisco Á."},{"reviewId":"f4d102ee-ce95-47e6-86dc-5a9785fad3c0","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words Shelia. ","replyTime":"2025-06-29T09:22:00","review":"Have great deals and pricing for customer's","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Shelia J."},{"reviewId":"c2174341-3860-4463-8d8b-ff69dc51f2da","range":0,"rating":5,"reply":"We are privileged to have provided you with an amazing storage experience. Thank you for your feedback.","replyTime":"2025-06-28T13:45:00","review":"This storage is amazing !!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"T T."},{"reviewId":"3b9f8047-400b-42f4-ab51-4e99e5e59ee3","range":0,"rating":5,"reply":"We are overjoyed to hear that everyone was extremely helpful and made your move much easier!","replyTime":"2025-06-28T13:46:00","review":"Everyone was extremely helpful.     Made this move go much easier!!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Daniel S."},{"reviewId":"fae66f6e-071b-43d0-83c5-2bd5310842b1","range":0,"rating":5,"reply":"Your positive experience with our storage facility is greatly appreciated! Thank you for your kind words.","replyTime":"2025-06-28T09:17:00","review":"Awesome storage!  Conveniently located and helpful staff!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Zachary S."},{"reviewId":"f3fec5c1-ad65-4884-b7bb-514f6f411ff8","range":0,"rating":5,"reply":"Thank you for sharing your experience, Ashley! Corey is glad he could assist with the lock change.","replyTime":"2025-06-28T09:25:00","review":"Corey was great! We needed a lock changed and he immediately had it taken care of!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Ashley E."},{"reviewId":"54f18ae0-7dcd-4368-857b-6e02c6425c52","range":0,"rating":5,"reply":"We are honored to have provided you with great service. Thank you for the positive feedback!","replyTime":"2025-06-28T14:53:00","review":"Great service. The staff is friendly and easy to reach. Thank you for the help!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Chase L."},{"reviewId":"111c43c6-326b-4d14-a6cb-59cf282becfd","range":0,"rating":5,"reply":"We're excited to hear about your positive experience at Extra Space Storage! Thank you for recommending us.","replyTime":"2025-06-28T11:43:00","review":"We’ve now used this Extra Space for two different moves. This time around we’re keeping the unit and they’ve been great for both short and long term rentals! Everyone who works there has been fantastic. Most recently I had to go in for some help and Derek was very helpful and super nice. I definitely recommend this location to anyone needing storage!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Elizabeth W."},{"reviewId":"06e0cde0-f022-4d59-aba5-f7a6041b993d","range":0,"rating":4,"reply":"Your positive feedback is greatly appreciated. Thank you for taking the time to provide feedback.","replyTime":"2025-06-28T15:16:00","review":"Great place great to work with","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Todd C."},{"reviewId":"adfb44d9-f408-453a-aae1-05e5d262e815","range":0,"rating":5,"reply":"Great to hear you had a positive experience at Extra Space Storage! Thank you for sharing.","replyTime":"2025-06-28T15:15:00","review":"Great location! Great Guys at the location! Always helpful!","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Mark T."},{"reviewId":"1de35fde-0a08-4729-ad55-6572c6f89870","range":0,"rating":5,"reply":"We're pleased to hear you had a wonderful experience at Extra Space Storage. Corey was a great help. Thank you for sharing your feedback!","replyTime":"2025-06-28T14:37:00","review":"Wonderful place  great people corey was a great help","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Christopher B."},{"reviewId":"834c2bb8-09da-48f3-8d60-200396cf77ff","range":0,"rating":5,"reply":"Thank you for your positive feedback! We genuinely admire your appreciation for our pricing and deals on different sizes.","replyTime":"2025-06-28T14:57:00","review":"I love the pricing and the amazing go deals on the sizes","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Felicia H."},{"reviewId":"8a7902f7-735a-4d13-8cf6-f48506ec0a01","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2025-06-29T09:55:00","review":"Allowed me to make delivery after store hours. Amazing customer service.","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Nickolas H."},{"reviewId":"90cc00a6-f8dc-4a33-bdd9-2bd266a5eb4c","range":0,"rating":5,"reply":"Thanks! We’re so appreciative of your excellent rating, Dona Joy! Don't hesitate to reach out to us at (502) 412-9096 if you  ever need any assistance.","replyTime":"2021-02-18T21:03:00","review":"This space is very clean.  The personnel are friendly and professional.  I have been at Extra Space Storage for about 5 years.  More than once they have gone out of their way to help.  I strongly recommend commend this business\n\nCory the manager is terrific","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Dona J."},{"reviewId":"32ea93b7-a39e-4ffc-b050-3f500d332490","range":0,"rating":1,"reply":"We understand your frustration with the pricing increases, Doug. This situation needs immediate attention. Please contact us at (502) 412-9096 to discuss your concerns.","replyTime":"2025-06-27T07:55:00","review":"I got a storage unit 10x15 for $84 a month. With out any notice two months later it went to $121. A few months later it went to $164. Under a year, of course considering with my back surgery which precludes me from moving the “market price “ is now $264. If the market price is truly $264 it’s surprising that it is online at $137. I made the mistake of trusting a company that did this to me before in Orlando. I physically cannot move yet I am now paying THREE TIMES MY ORIGINAL RENT WITHIN ONE YEAR. If this is not bait and switch I do not know what is. Of course the company made the mistake of asking me for a review so I doubt this sees the light of day calling out their unethical practices.","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Doug B."},{"reviewId":"46372bce-1457-4344-b760-4407866b4a60","range":0,"rating":5,"reply":"Great to hear you had a positive experience with us! Thank you for sharing your feedback.","replyTime":"2025-06-28T12:50:00","review":"Great service","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Julian S."},{"reviewId":"a542b142-e790-43d8-b06b-debcf401a6a3","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Staci at Extra Space Storage. Thank you for taking the time to share your feedback!","replyTime":"2025-06-28T12:03:00","review":"Staci is the truth. Lovely lady ??","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Cody S."},{"reviewId":"8327d9a9-5100-497f-84b1-8cb9844e34e3","range":0,"rating":5,"reply":"We are delighted to hear that you had a great experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-06-28T11:56:00","review":"Great place!!","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"bloodystephen920"},{"reviewId":"1313d2ee-e914-4de6-9416-5c8d68e87945","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-06-28T12:02:00","review":"Super clean and safe facility, Derek is very friendly, knowledgeable and presented excellent customer service!","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Gina H."},{"reviewId":"6967a114-242b-4455-88b9-89687bf9188b","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us! We deeply respect your feedback.","replyTime":"2025-06-28T10:41:00","review":"Cleanest best staff i have ever encountered in the storage business! I would highly recommend it!","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Patrick F."},{"reviewId":"d34d3258-b63b-417b-b139-58327c665dc9","range":0,"rating":5,"reply":"Thank you for your positive feedback, Francesca. We greatly appreciate it!","replyTime":"2025-06-28T08:38:00","review":"I’m lace is amazing","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Francesca M."},{"reviewId":"7a0073f5-7670-41e9-acae-ce45bc4cc035","range":0,"rating":5,"reply":"We are delighted to hear Staci provided wonderful assistance with your unit change! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-26T07:29:00","review":"Had to change units and Staci was wonderful in assisting me.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"David P."},{"reviewId":"e5d09318-c06f-425e-96ec-3325f2c64f93","range":0,"rating":5,"reply":"We are delighted to hear you're pleased with the easy access and perfect temperature for your storage items!","replyTime":"2025-06-27T10:11:00","review":"I am very pleased with the ease of access to our unit. The temperature is just right for our storage items.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Larry M."},{"reviewId":"f06f6070-2030-4117-a58a-7647e2e9b8d5","range":0,"rating":5,"reply":"Your concerns are noted. Thank you for sharing your experience with us.","replyTime":"2025-06-27T10:34:00","review":"Safe, secure and climate controlled.\nNo restrooms.  VERY inconvenient.\nPricey.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Harold S."},{"reviewId":"5f6f70bf-0cf3-4901-ab35-f7f9beda813d","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thanks for recognizing Cory and the team's dedication.","replyTime":"2025-06-27T10:48:00","review":"Again, a great experience at Extra Space! Cory and his team are on the ball. Appreciate knowing I can count on them!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Tracy"},{"reviewId":"01d8ee09-554c-4833-83f8-9b592caff38f","range":0,"rating":5,"reply":"We are delighted to hear you think Extra Space Storage is an amazing place, Bridget!","replyTime":"2025-06-27T10:42:00","review":"Amazing place!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Bridget M."},{"reviewId":"99884335-738e-4288-a786-e751f330d819","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with Staci! Thank you for recommending Extra Space Storage.","replyTime":"2025-06-27T10:35:00","review":"Staci is amazing ! Come visit at Extra Space ! She will take care of you ! Lyndon Ln","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Jess"},{"reviewId":"f2ed18e7-9961-4880-b773-2b293cb6379c","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Staci! Thank you for recommending our team.","replyTime":"2025-06-27T10:24:00","review":"Come visit Staci at the Extra Storage. She’ll take care of you!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Mely"},{"reviewId":"e930f15e-c6f3-4ff6-a6ca-8113ea461aca","range":0,"rating":5,"reply":"We are delighted to hear Staci provided awesome service! Thanks for the kind words about our team.","replyTime":"2025-06-27T10:35:00","review":"Ask for staci, she’s awesome !","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Araceli P."},{"reviewId":"b0130f71-142e-4a8f-a6c1-ae91ceae770b","range":0,"rating":5,"reply":"We are delighted to hear about your fantastic experience with Staci! Thank you for recognizing her helpful assistance and for recommending us.","replyTime":"2025-06-27T10:22:00","review":"Had a fantastic experience with the Assistant Manager, Staci.\nEvery question and concern that I had was answered confidently and quickly.\nWould definitely recommend this facility to friends and family and huge thanks to Staci.\nIt’s so hard to find such helpful assistance these days.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Marsha C."},{"reviewId":"f653c0da-2706-4b82-877a-f4b102d85693","range":0,"rating":5,"reply":"We are delighted to hear Corey provided great help and answered all your questions! Thanks for the positive feedback.","replyTime":"2025-06-27T10:15:00","review":"Corey the manager was great! He answered all my questions and was a great help !!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Mari M."},{"reviewId":"506f0143-4607-4854-b383-df0ca2a84495","range":0,"rating":5,"reply":"We are delighted to hear Corey provided such polite, professional service and helped with everything you needed!","replyTime":"2025-06-27T10:01:00","review":"Corey was the best!!! Very polite professional and helps us with everything we needed.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Shellie H."},{"reviewId":"df9b34d6-5213-46b5-ba8c-0742cbc16598","range":0,"rating":5,"reply":"We are delighted to hear Staci was professional and helpful! Thank you for recommending Extra Space Storage for storage needs.","replyTime":"2025-06-27T09:59:00","review":"Staci was very professional and very helpful. I highly recommend for your storage needs!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Tracy T."},{"reviewId":"105f0387-7b40-401e-89c0-92f4838f4f18","range":0,"rating":5,"reply":"We are delighted to hear about your fantastic experience! Thanks for choosing Extra Space Storage, Drew.","replyTime":"2025-06-27T09:59:00","review":"Fantastic service!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Drew K."},{"reviewId":"68a91258-0797-4f65-aee8-2b61010ca996","range":0,"rating":5,"reply":"We are delighted to hear you feel confident about your storage safety! Thanks for recognizing Derek and our responsive customer service team.","replyTime":"2025-06-27T09:06:00","review":"The units are well-kept, and I feel confident my stuff is safe. Customer service has been responsive and easy to work with. Derek was great help when we rented our unit. No complaints—would use them again if I needed storage.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Temptation S."},{"reviewId":"a203ea0a-b7c5-45ac-a393-82722ecabf44","range":0,"rating":5,"reply":"We are pleased to learn of your positive experience. Thank you for acknowledging our clean, secure facility and friendly staff. Derek and the team appreciate your recommendation.","replyTime":"2025-06-27T09:05:00","review":"The facility is clean, secure, and easy to access. The staff has always been friendly and helpful, and the rental process was simple. Definitely recommend if you’re looking for a reliable storage option in the area. Derek was great!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"68 E."},{"reviewId":"d19d26cc-a7e2-43b9-9a5e-1eec44c12fb7","range":0,"rating":5,"reply":"We are delighted to hear about Derek's outstanding service! Thank you for your loyalty and kind words about our team.","replyTime":"2025-06-27T08:42:00","review":"Derek is always super helpful and kind. I’ll always be loyal to this location because of his outstanding service!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Jordan H."},{"reviewId":"9755efb3-38b9-46c8-82b9-ed99e77bf462","range":0,"rating":5,"reply":"We are delighted to hear Derek provided excellent service and answered all your questions! Thanks for recommending us!","replyTime":"2025-06-27T08:40:00","review":"Derek is the absolute best! Helped answer all my questions and concerns!!! Highly recommend!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Justin H."},{"reviewId":"4860b53b-62b7-4cfd-879f-89ea0f436853","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thanks for highlighting Corey, Derek, and Staci's friendly service and sense of humor.","replyTime":"2025-06-27T08:19:00","review":"Excellent location!! Fast and friendly service!! Corey, Derek, and Staci were all great! They have excellent customer service skills offered me a Gatorade and in this heat it was needed!! They even gave me a great laugh! It awesome that they keep their sense of humor when they work so hard in the heat!","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Frankie B."},{"reviewId":"b9412b8a-d57a-4874-981f-01fc210c9c8d","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our friendly staff and perfect location!","replyTime":"2025-06-25T09:48:00","review":"Great customer service, very friendly staff! Perfect location","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"Christopher W."},{"reviewId":"69073c1d-3f2d-443e-be73-9dd4dc9cfc94","range":0,"rating":5,"reply":"We are pleased to learn of Staci's outstanding performance. Thank you for acknowledging her excellent service.","replyTime":"2025-06-25T09:48:00","review":"Staci is amazing !","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"J C."},{"reviewId":"72e92428-a0d4-44b2-b93c-0e71089249a9","range":0,"rating":5,"reply":"We are delighted to hear you found us awesome! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-25T18:36:00","review":"Awesome","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"Sebin S."},{"reviewId":"58caada0-d4f1-40c7-a657-e42a07874de0","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Stacy! Thanks for the 10/10 rating, Alejandro!","replyTime":"2025-06-24T10:07:00","review":"Stacy was a lot of help! Clean space and attentive! 10/10!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Alejandro M."},{"reviewId":"a26bb12b-282f-4c39-abd6-28f10ac0c4e4","range":0,"rating":5,"reply":"We are delighted to hear you found our place awesome, roomy, and our team friendly and courteous!","replyTime":"2025-06-24T12:12:00","review":"Awesome place! Very roomy, friendly, courteous and cool??","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Carol S."},{"reviewId":"5420c956-ac00-4d8e-8677-399147a77279","range":0,"rating":5,"reply":"We are pleased to learn that you enjoyed your experience at our establishment. We appreciate your acknowledgment of our staff's attentiveness and courtesy.","replyTime":"2025-06-24T13:35:00","review":"This place is wonderful! The employees are very attentive and kind.","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Taylor B."},{"reviewId":"1b4718ad-9611-4af3-9248-1c831b90973c","range":0,"rating":5,"reply":"We are delighted to hear you found our facility very clean and organized! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-24T13:33:00","review":"Very clean and organized!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Booker A."},{"reviewId":"3ae1f762-5bf4-4473-a1c9-a994c8990126","range":0,"rating":5,"reply":"We are delighted to hear Cory provided amazing service! Thanks for choosing Extra Space Storage for your storage needs.","replyTime":"2025-06-24T13:48:00","review":"Cory is amazing great place to store youre stuff","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Samantha S."},{"reviewId":"fa8ed3a4-8135-42bd-9216-02bfb66770c4","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Mr. Corey and our team! Thanks for recommending us, Dashawn.","replyTime":"2025-06-24T14:05:00","review":"Mr. Corey and the lady at the desk, I’m sorry I don’t remember her name, but they was very informative and helpful when I got my unit from extra storage space. I’m glad this place has people actually here on site every day. I will definitely recommend this place to anyone who is looking for a storage unit.","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Dashawn H."},{"reviewId":"6c35daab-2940-4332-92af-a27e6e58237c","range":0,"rating":5,"reply":"We are delighted to hear you love our great storage facility and great people! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-24T14:00:00","review":"Great storage facility with great people!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Libby C."},{"reviewId":"d541e228-ccaf-4a49-a67c-9e5f2748248d","range":0,"rating":5,"reply":"We are delighted to hear Sraci provided fabulous customer service! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-24T15:23:00","review":"Sraci was fabulous! Great customer sevice!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Jeanne H."},{"reviewId":"be267f92-a110-4cc9-aa6f-1c9887ec86cf","range":0,"rating":5,"reply":"We are delighted to hear Staci was awesome and you found us friendly! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-24T15:24:00","review":"Staci was awesome! Great place to pak and very friendly!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Nancy E."},{"reviewId":"00ae16d7-ccaa-442a-adca-127272df69fd","range":0,"rating":5,"reply":"We are delighted to hear Corey and Stacy provided great service! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-24T16:29:00","review":"Corey and Stacy are great!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"haley h."},{"reviewId":"fe5d6af5-bf56-4c4a-aefe-427f2088b369","range":0,"rating":5,"reply":"Hi Steve, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-17T08:23:00","review":"Great customer service!","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Steve G."},{"reviewId":"69ca8b5f-3524-4518-8813-4b3e7efd3f8e","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with Miss Stacy and Mr. Corey! Thank you for choosing us.","replyTime":"2025-06-23T17:26:00","review":"Miss Stacy and Mr. Corey are absolutely wonderful and extra space storage has been nothing short of amazing to us!","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Christian H."},{"reviewId":"29269641-bcc1-464b-82c4-a3803cd3bff0","range":0,"rating":5,"reply":"We are delighted to hear about your best experience ever! So glad Staci made it amazing for you.","replyTime":"2025-06-23T17:27:00","review":"Honestly best experience ever. I loved Staci she is the best","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Kayla L."},{"reviewId":"7a7d94f1-472a-478a-950f-265c56aca2f2","range":0,"rating":5,"reply":"We are delighted to hear you found our service great, secure, and convenient!","replyTime":"2025-06-23T17:27:00","review":"Great service, secure, and convenient.","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Jamshed K."},{"reviewId":"07154b6c-0379-4360-9280-91bf07dcbc65","range":0,"rating":5,"reply":"We are delighted to hear you found our storage facility so nice! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-23T17:25:00","review":"Nicest storage I’ve seen","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"jaxon t."},{"reviewId":"5968dec8-37a3-4f81-bb2c-337d8e5df05b","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service, clean facility, and easy access! Thanks for recommending us!","replyTime":"2025-06-23T17:26:00","review":"Such great customer service!!! The storage is easy to access and the facility is clean! On site, the app and 24hr help is brilliant! Rent here!","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Beth C."},{"reviewId":"c64ab3fb-df74-4ed8-ae47-cabf8b09cd42","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service team, John! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-22T10:46:00","review":"Great customer service. They were very helpful at getting me set up and closing my account when we was ready to move my son in his new place.","source":"Google","submissionTime":"2025-06-22T00:00:00","userName":"John P."},{"reviewId":"537f1f4d-0c6f-4944-b722-671c52a2b01f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful and friendly staff! Thank you for recognizing their genuine care.","replyTime":"2025-06-21T07:53:00","review":"Such helpful and friendly staff! This isn't just a kiosk, it's folks who genuinely want you to have a good experience.","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Jan C."},{"reviewId":"36818198-25d3-4b74-a208-c87bda1355af","range":0,"rating":5,"reply":"We are delighted to hear you found our facility nice and clean! Your 10/10 rating means everything to us.","replyTime":"2025-06-21T07:51:00","review":"Nice and clean, 10/10","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Moses N."},{"reviewId":"43c265b6-2ac5-4575-8983-f327d3a5981d","range":0,"rating":5,"reply":"We are delighted to hear you found our team nice and informative! Thanks for highlighting our cleanliness and easy rental process.","replyTime":"2025-06-21T10:23:00","review":"I give this 5 stars because of everyone is super nice and informative, everything is super clean and I feel safe leaving my possessions in their care. The online rental process was extremely easy and straightforward, I highly recommend this place to anyone needing storage services.","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Jesse H."},{"reviewId":"01a5bf57-407f-47f2-8b63-07aac193d930","range":0,"rating":5,"reply":"We are delighted to hear Stacy provided friendly and professional service! Thank you for recommending Extra Space Storage.","replyTime":"2025-06-21T11:50:00","review":"Stacy is very friendly and professional highly recommend extra space storage","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Jerimey L."},{"reviewId":"d4dae128-ac75-4a68-b546-2c99c8bd22be","range":0,"rating":5,"reply":"We are delighted to hear you had a great experience with our staff! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-21T13:43:00","review":"Great place! Great staff","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Aaron D."},{"reviewId":"a0aba701-fcd5-4897-be7a-6542e1c77113","range":0,"rating":5,"reply":"We are delighted to hear you love our facility! Thanks for highlighting our friendly staff and clean, secure environment, Jesse.","replyTime":"2025-06-21T13:40:00","review":"Love this storage unit place, all staff us very friendly and helpful and it’s very clean and secure. Highly recommend Extra Space Storage!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Jesse J."},{"reviewId":"b8b0fb31-769d-4e92-8925-9aca2b7e2d54","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thanks for noting our clean facilities and excellent staff service.","replyTime":"2025-06-21T13:57:00","review":"Great experience storing stuff with them. Always clean and the service provide by the staff is excellent","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Bryan H."},{"reviewId":"81a6af3b-4346-4fbf-8be9-a0db6be42f8e","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service, rates, and convenience! Thank you for choosing us.","replyTime":"2025-06-21T14:24:00","review":"Great customer service, very fair rates, & safe and convenient! Will continue to use Extra Space Storage!!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Eli B."},{"reviewId":"4f0db225-dc87-4229-aa4d-2e85d836f008","range":0,"rating":5,"reply":"We are delighted to hear Staci provided such helpful service and took great care of you!","replyTime":"2025-06-20T15:25:00","review":"Staci was very helpful and made sure I was taken care of.","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Darius C."},{"reviewId":"28743b49-5e26-4432-a6c7-9e7499ea9884","range":0,"rating":5,"reply":"We are delighted to hear Staci was cordial and helpful! Thanks for choosing Extra Space Storage, Hugh.","replyTime":"2025-06-20T15:29:00","review":"Staci was very cordial and helpful all along the way. Very easy process to get my unit leased.","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Hugh F."},{"reviewId":"2b9e8c33-3e2f-48c8-8048-4afdc57bb52d","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thanks for highlighting our convenient locations, helpful staff like Staci, and lighted storage bins.","replyTime":"2025-06-20T15:29:00","review":"Very convenient locations. Staff very helpful, especially Staci. Each storage bin is lighted which is very helpful.","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"John H."},{"reviewId":"73333fa0-37ca-4b0a-9aee-45ff90629e91","range":0,"rating":4,"reply":"Thank you for choosing Extra Space Storage Zachary. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 412-9096 with any questions!","replyTime":"2019-08-14T10:30:00","review":"Been working with them for over 6 years, and they have been nothing but great to work with.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Zachary L."},{"reviewId":"f8002a16-7014-465e-87bc-e6ffc7f5f984","range":0,"rating":5,"reply":"We are delighted to hear Staci was very helpful! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-18T07:45:00","review":"Staci was VERY helpful!","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"J C."},{"reviewId":"88e93cb4-cd08-4ebf-88b1-1b61f04fb4f5","range":0,"rating":5,"reply":"We are delighted to hear about your long-term loyalty and that Corey has consistently provided great care!","replyTime":"2025-06-18T10:02:00","review":"Been doing business here for a long time, and Corey has always taken great care of us.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Daniel W."},{"reviewId":"c3596cdf-a674-4e2a-a7be-313a3f6f2fbd","range":0,"rating":5,"reply":"We are delighted to hear you found our team patient and understanding, Debbie!","replyTime":"2025-06-18T12:28:00","review":"Patient and understanding","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Debbie T."},{"reviewId":"3eb9f276-e5d2-494c-bf12-d1c56b8fe4ac","range":0,"rating":5,"reply":"We are delighted to hear Extra Space Storage has done wonders for you, Dre! Thanks for trusting us with your storage needs.","replyTime":"2025-06-18T14:44:00","review":"Extra space storage has done wonders for me. If I have any issues or concerns they are happy to assist me.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Dre"},{"reviewId":"0712c498-19ad-4838-b04f-d78827dadcb3","range":0,"rating":5,"reply":"We appreciate your feedback and are pleased to learn of your positive experience. Thank you for acknowledging Stacy's helpfulness and the cleanliness and security of our facility.","replyTime":"2025-06-17T13:39:00","review":"I’ve had an excellent experience with this storage facility. Stacy was incredibly helpful from the very beginning—professional, friendly, and knowledgeable. She made the whole process smooth and stress-free. The property is always clean, secure, and easy to access. My unit stayed dry and in great condition, and the camera system gave me peace of mind.","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"josh h."},{"reviewId":"23531549-30f4-4a28-89df-1b3671ee56b3","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our secure, clean units and service!","replyTime":"2025-06-17T13:38:00","review":"Very secure, very clean, best unit service I've used","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Ethan M."},{"reviewId":"0dbd9ca9-8d37-41f6-aabd-d827b9d47d12","range":0,"rating":5,"reply":"We are delighted to hear you found our facility clean and well kept! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-17T13:37:00","review":"Clean, well kept facility","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Donnie S."},{"reviewId":"54f14265-7533-4af7-84bc-11808270e7f1","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with our helpful staff! Thanks for the 12/10 recommendation, Eloy!","replyTime":"2025-06-17T13:37:00","review":"Amazing storage unit with staff that are extremely helpful! 12/10 would recommend.","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Eloy T."},{"reviewId":"4ad9dd2b-a762-4efa-a282-ff71ed6d2284","range":0,"rating":5,"reply":"We are delighted to hear you found our facility extremely clean with very helpful staff, Tami!","replyTime":"2025-06-15T08:54:00","review":"Excellent storage facility.  Extremely clean and the staff is very helpful.","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Tami G."},{"reviewId":"aa29d680-b45c-4ca9-b9f3-7b53670ac707","range":0,"rating":5,"reply":"We are pleased to learn of the exemplary courtesy and assistance provided. Thank you for selecting Extra Space Storage.","replyTime":"2025-06-14T11:08:00","review":"Everyone was kind and helpful!","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Geoffrey A."},{"reviewId":"dd318a6e-2a71-4b82-abb8-d825cd212bbe","range":0,"rating":5,"reply":"We are delighted to hear Derek and Staci provided such helpful and friendly service!","replyTime":"2025-06-15T11:54:00","review":"Derek and Staci were super helpful and friendly!","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Michelle T."},{"reviewId":"f45d0485-c098-49ac-a796-c4e425c32c17","range":0,"rating":5,"reply":"We are delighted to hear Staci and Caitlyn provided such excellent service. Your comfort and security with the storage process is our top priority.","replyTime":"2025-05-22T15:41:00","review":"Amazing!!","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Helen S."},{"reviewId":"89420c41-bf3b-4c8c-a286-617005adb9f5","range":0,"rating":5,"reply":"We are delighted to hear you found our facility clean and spacious, Brian!","replyTime":"2025-06-13T08:07:00","review":"Clean and spacious","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Brian W."},{"reviewId":"2bccf62a-510e-4e5b-97b1-4c452fe789e2","range":0,"rating":5,"reply":"We are delighted to hear you found our facility very clean and organized, Blake!","replyTime":"2025-06-13T08:07:00","review":"Very clean and organized","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Blake S."},{"reviewId":"a2df2eed-16d1-464e-945b-8f473e536d05","range":0,"rating":5,"reply":"We are delighted to hear Stacie provided great service! Thanks for sharing your positive experience with us.","replyTime":"2025-06-13T08:02:00","review":"Stacie was great","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Juan V."},{"reviewId":"ec3eeca8-f00b-4f3b-8924-9d9a2a7d97b0","range":0,"rating":5,"reply":"We are delighted to hear you find us responsive, clean, and efficient! Thank you for your continued trust.","replyTime":"2025-06-13T09:05:00","review":"Always responsive, clean, and efficient!","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Angie C."},{"reviewId":"2345ee97-dea7-4a11-8316-0bb04f928851","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our prompt, professional service and clean facility!","replyTime":"2025-06-13T12:40:00","review":"Very prompt to answer the phone, very professional with their responses to any of your questions extremely clean and well kept facility","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"omarg o."},{"reviewId":"ef569cb2-e87e-42c7-8fe7-3a10cd7c179b","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a great experience with us at Extra Space Storage in Louisville. Thank you for sharing your feedback!","replyTime":"2025-02-27T08:27:00","review":"This place is great! I recently moved to Louisville and need some storage units while my home was being built. Staff is very nice and made me feel welcome. I fell like the facility is very secure and well maintained.","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"patrick w."},{"reviewId":"2942633b-ff17-49b7-8f63-7c66c5ed3670","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Staci! Thank you for recognizing our team's dedication to cleanliness and customer care.","replyTime":"2025-06-12T08:03:00","review":"Staci was super kind and helpful, and demonstrated she cares about all the customers. She showed me the exact unit I was interested in and never made me feel pressured to make a choice right away. The facility is very clean (every time I am there, I see staff sweeping and mopping and spraying, so I feel assured my indoor storage will stay pest-free.","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"Courtney T."},{"reviewId":"ba7bd206-b38c-4dcd-aead-8eacc46b7909","range":0,"rating":5,"reply":"We are delighted to hear Staci provided such professional and helpful service! Thanks for the wonderful feedback.","replyTime":"2025-06-12T12:16:00","review":"Staci Stovall was professional, funny, and helpful.","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"Sunni S."},{"reviewId":"ac0b2375-cdca-43b1-b804-f768a908b726","range":0,"rating":5,"reply":"We are delighted to hear about our friendly team members. Your positive feedback means a lot to us!","replyTime":"2025-06-07T07:28:00","review":"Very nice people","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Yair A."},{"reviewId":"ba7daaa9-0f93-4773-b5eb-2f4621c9a102","range":0,"rating":5,"reply":"We are delighted to receive your feedback about our customer service. Thank you for the 5-star rating!","replyTime":"2025-06-07T07:27:00","review":"A customer service","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Jake a."},{"reviewId":"15f4e830-fcad-411f-a51c-d177d7614a26","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team! Thank you for recognizing our people at Extra Space Storage.","replyTime":"2025-06-07T07:29:00","review":"Good people around here","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Pj V."},{"reviewId":"a348d3d2-5c75-4e40-9616-cb4455ad2b39","range":0,"rating":5,"reply":"We are delighted to hear you enjoyed your storage experience with Extra Space Storage. Your playful feedback makes us smile!","replyTime":"2025-06-07T07:27:00","review":"Pretty tasty storage unit","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Isaac E."},{"reviewId":"cee8f59e-60a8-4485-b5ac-b178042a2e98","range":0,"rating":5,"reply":"We are delighted to hear about our clean facility and attentive staff. Your recognition of our team's dedication to maintaining high standards means a lot.","replyTime":"2025-06-07T07:37:00","review":"Very clean and staff pays attention to the building, keeps it clean and makes sure people are respecting the building and others there","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Angelo S."},{"reviewId":"eb72801b-de15-4410-92cd-521850b79829","range":0,"rating":5,"reply":"We are delighted to hear you're enjoying the convenience of our mobile gate access feature. Thank you for the positive feedback!","replyTime":"2025-06-07T08:16:00","review":"I like using my phone to open the gate.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Ben J."},{"reviewId":"1cc39a1b-a766-44a2-a601-caa192198137","range":0,"rating":5,"reply":"We are gratified to learn our personnel provided courteous and comprehensive assistance. Your favorable feedback is highly valued.","replyTime":"2025-06-07T09:18:00","review":"Very helpful and explained everything very well, also very friendly staff.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Aniela G."},{"reviewId":"63b835cd-54af-4132-8481-d3fd18c57869","range":0,"rating":5,"reply":"We are delighted to hear that our facility met your professional storage needs with cleanliness and quality service for your business.","replyTime":"2025-06-07T09:37:00","review":"Professional, clean, great place for our storage for our business.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Kevin M."},{"reviewId":"5bd53fc0-6dca-477c-905d-7a1d1600ad5e","range":0,"rating":5,"reply":"Our team is grateful for your rating, Adam! Thank you for being a loyal Extra Space Storage customer! ","replyTime":"2025-02-01T10:41:00","review":"Used twice. Great experiences every time.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Adam H."},{"reviewId":"27c095ab-b79b-499f-8f42-fc268e4d0853","range":0,"rating":5,"reply":"We are delighted to hear our team provided helpful and friendly service during your storage setup process. Thank you for the wonderful feedback!","replyTime":"2025-06-07T09:57:00","review":"Very helpful, able to provide all the information I needed to get all set up, and very friendly.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Kaitlyn M."},{"reviewId":"6fabb907-ee3b-40ff-b657-42970e51331c","range":0,"rating":5,"reply":"We are pleased to learn that Stacy provided exemplary service. Thank you for bringing her helpfulness in securing your storage unit to our attention.","replyTime":"2025-06-07T11:03:00","review":"Stacy was very helpful on the phone and helping us find a storage unit!","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Seth C."},{"reviewId":"05b58f54-4273-42d6-8712-542316c9a742","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for highlighting Stacy's great service during your easy sign-up process.","replyTime":"2025-06-07T11:46:00","review":"Sign up was very easy and Stacy was great.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Denise D."},{"reviewId":"373fe65b-910f-4a0d-98b7-a12482a2ae65","range":0,"rating":5,"reply":"We are delighted to hear about your great customer service experience! Thank you for highlighting our helpful team.","replyTime":"2025-06-07T12:22:00","review":"Great costumer service very helpful!!!","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"skye l."},{"reviewId":"a135d56e-a9f3-44db-a23e-b0bc6152fbe1","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Stacy and Corey. Thank you for recognizing our clean facility and helpful team members.","replyTime":"2025-06-02T14:53:00","review":"Very helpful personel at this very clean and reasonable storage facility....if you are in need of storage you must come see Stacy or Corey here off Lyndon lane.","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"todd b."},{"reviewId":"d98cf1ee-609d-44c0-ae8f-0fbc86c08c44","range":0,"rating":5,"reply":"We are positively thrilled to learn of your exceptional experience! Your commendation of our accommodating personnel, immaculate amenities, subterranean parking, and user-friendly kiosk system is received with profound gratitude.","replyTime":"2025-06-03T09:58:00","review":"We moved out stuff here because our (at the time) current storage was more than half the price???? First of all I love the people working here, so helpful and courteous. I love how clean the space is, all over. Having a box on the first floor was a bit worrisome at first, but the easy (bluetooth??) indoor parking and the spacious elevators made moving a breeze! And I love the front kiosk, you can rent, pay and everything without having to talk to anyone. Also I love how bright and clean the hallways are. ??","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Lucrezia L."},{"reviewId":"510b9070-4a7e-4a96-8526-6d98c98c0d93","range":0,"rating":5,"reply":"We are delighted to hear that Staci provided helpful service and made your storage rental process smooth and efficient.","replyTime":"2025-05-29T11:20:00","review":"Staci was very helpful. Came in and got a storage quick with no problems","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Starkisha B."},{"reviewId":"0581bb97-40e8-4511-a36c-679a28d86e29","range":0,"rating":5,"reply":"Hi Sharonda, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Corey was able to provide a positive experience! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-29T08:48:00","review":"Great Experience! Staci went above and beyond to assist with our needs. Very friendly and kept her word by following up.\n\nClean & Secure Facility! Great experience! Corey was very knowledgeable and answered all of our questions & concerns over the phone. When we came in, Corey took us on a tour, helped us choose multiple units and addressed more questions & concerns; all with a smile on his face. Very friendly and personable, as you can tell that he enjoys helping his customers.","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"S W."},{"reviewId":"ce27707f-0da3-4f2a-8528-90f52d21cf0b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience and Mrs. Staci Stovall's excellent service. Your satisfaction matters to us!","replyTime":"2025-05-23T14:07:00","review":"Nice friendly service. Great staff. Everyone was excellent help. Thank you!","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"edhardyshon"},{"reviewId":"ca67f76b-e890-435a-87b7-b3e30f333878","range":0,"rating":5,"reply":"We are delighted to hear about your positive first-time experience! Thank you for highlighting our helpful and friendly service.","replyTime":"2025-05-28T09:19:00","review":"Quite helpful, friendly and answered all of our questions. This was our first experience renting a storage unit. Thank you!","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Kimberly T."},{"reviewId":"e35e6bdc-0028-44e9-a04b-2611e4fd4156","range":0,"rating":5,"reply":"We are delighted to hear about your great customer service experience. Your satisfaction means everything to us!","replyTime":"2025-05-26T16:49:00","review":"Great customer service","source":"Google","submissionTime":"2025-05-26T00:00:00","userName":"Hamid A."},{"reviewId":"ff24391f-b153-4c01-8715-a7d904c05d58","range":0,"rating":5,"reply":"Hi Bobby, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-06T08:15:00","review":"Very clean facility with drive-in bays for easy unloading. Manager Corey was very helpful and seems to know a lot of the customers.","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Bobby G."},{"reviewId":"c16c5790-4d90-453b-9fa3-18494574a598","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Staci. Thank you for recognizing her dedication to providing helpful and thorough service.","replyTime":"2025-05-22T08:50:00","review":"Staci is the best\nShe was very helpful and told us everything we needed to know about renting the storage unit...\nThank you again Staci, you are the best","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Paula K."},{"reviewId":"23057bbd-71e0-46d5-999d-7da7d28389a8","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thank you for highlighting our helpful service. Call us at 888-storage if there is anything else we can do to assist you!\n","replyTime":"2025-05-22T09:17:00","review":"Very helpful! Great experience","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Jose M."},{"reviewId":"d2ceee4c-f30c-4474-9256-59fb9c904473","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thank you for recognizing Staci Stovall's knowledgeable and helpful service.","replyTime":"2025-05-22T18:50:00","review":"Great experience in getting service and assistance to rent a unit.  The staff, Staci Stovall, was very knowledgable, helpful and pleasant to work with","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Ginny S."},{"reviewId":"55be3360-9a5a-48a5-b64f-e60789b9a5a8","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Staci! Thank you for consistently choosing Extra Space Storage and appreciating our location's service excellence.","replyTime":"2025-05-20T14:58:00","review":"Staci was such a huge help getting us set up! I always have gone with extra space when needing a unit but this location in specific is awesome !","source":"Google","submissionTime":"2025-05-20T00:00:00","userName":"jared n."},{"reviewId":"bbba3362-aebd-44df-bb48-c012d862a348","range":0,"rating":5,"reply":"Your review is appreciated. We're glad we could help you with the new lock. Thank you for sharing your experience with us.","replyTime":"2025-05-15T14:21:00","review":"Misplaced lost my keys, and they were very helpful in getting me a new lock, paid, of course, but worth it","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Hollister"},{"reviewId":"60c0c45b-0b4c-4172-ae71-63c6fa56384a","range":0,"rating":5,"reply":"Thanks for the positive feedback, Cindy! We are grateful for your kind words about Staci and our rental process at Extra Space Storage.","replyTime":"2025-05-17T11:30:00","review":"Staci was so helpful and made rental a breeze!","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Cindy R."},{"reviewId":"27805be7-95a5-4759-b0d6-ab92b4101859","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience with our team at Extra Space Storage. Thank you for the positive feedback!","replyTime":"2025-05-17T11:48:00","review":"The greatest experience and Staci was so helpful and so friendly!! Highly recommend this place!\nCorey was awesome as well.\nThanks for all your help guys!","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Mackenzie S."},{"reviewId":"65f05905-a1a1-443b-bc53-b998fb9c281f","range":0,"rating":5,"reply":"We're happy to hear about your positive experience with Corey and Adam at our Extra Space Storage facility. Thank you for sharing your experience.","replyTime":"2025-05-15T14:25:00","review":"Met the manager (Corey) and another worker (Adam) on separate days.  Both were knowledgeable, helpful, and friendly.  The facility is in great shape, drive in areas for unloading, cylinder lock provided for $20, well-lit inside.  Great rate offered online.  Check them out.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Shane A."},{"reviewId":"28e3d9a3-fda1-4757-bb2c-d8bb1c34ce7d","range":0,"rating":5,"reply":"Thank you for your detailed and thoughtful review! We sincerely value your feedback and are glad to hear about your positive experience at our location. It's wonderful to know that you find our facility to be the cleanest and most organized storage location you've rented from. We take great pride in maintaining our premises to high standards. We're also pleased that our staff's courtesy and respectfulness have made a positive impression on you. Our team works hard to provide excellent customer service, including proactive measures like courtesy calls to help our clients avoid unnecessary fees. We appreciate your kind words about our efforts and are happy we could help you avoid financial stress. Thank you for choosing our Warwick location, and we look forward to continuing to provide you with excellent service.","replyTime":"2025-05-15T14:20:00","review":"I have been at this location renting for about 6 mos., through this time. This location has been the cleanest and most put together storage location I have ever rented from. The staff have been nothing but courteous and respectful. Going so far as to give me a courtesy call before I was delinquent to avoid extra fees, which would have been my fault, since I had to replace a stolen debit card and had spaced to update my payment information at the storage.\n\nThanks to the hard work of this team in keeping ahead of such issues, I was able to avoid some financial stress, which given the state of things, is more invaluable than most give credit for. Thanks Warwick Team, keep up the amazing work.","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"C A."},{"reviewId":"58ad5393-87d9-4a83-b9ed-e5f16de45602","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience at Extra Space Storage! Thank you for your feedback.","replyTime":"2025-05-15T14:18:00","review":"Super clean and friendly environment! Stacy, Derek and Corey were all great to work with. Thank you!","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Lisa D."},{"reviewId":"8e7c389e-29a5-41d1-88fc-fd3ca63877f9","range":0,"rating":4,"reply":"We are utterly delighted to hear that you have been happy with our service! Thank you for sharing your positive experience with Extra Space Storage.","replyTime":"2025-05-16T09:37:00","review":"The staff is very hospitable and respectful. I've had issues resolved very timely and am very happy with my experience with Extra. I've been using them for over a year now and no complaints!","source":"Google","submissionTime":"2025-05-15T00:00:00","userName":"Bryah C."},{"reviewId":"2a561eb3-3069-433c-9587-1e27fb44037d","range":0,"rating":5,"reply":"We are excited to hear that Derrick was great! Thank you immensely for sharing your positive experience with us.","replyTime":"2025-04-10T16:05:00","review":"Great experience here!","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Lauren R."},{"reviewId":"3fd2428e-095a-478b-b95d-f29f78a4a166","range":0,"rating":5,"reply":"We're excited to hear that you had an awesome experience at Extra Space Storage! Thank you for taking the time to share your positive feedback.","replyTime":"2025-05-05T11:19:00","review":"Awesome storage facility very clean and lots of space! Very friendly staff and very helpful. Stacy and corey were awesome with everything i needed. Highly recommend!","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Eli H."},{"reviewId":"fe79a73e-bb36-4466-9841-441679500108","range":0,"rating":5,"reply":"Your positive feedback is much appreciated! We're glad to hear our staff provided great customer service.","replyTime":"2025-04-30T16:02:00","review":"The staff was amazing!!! They helped me so much and I’m so appreciative! Big thanks to Staci and Corey! Wonderful customer service!","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Ashley N."},{"reviewId":"238622c5-9824-43fb-afaf-92e561810a83","range":0,"rating":5,"reply":"We are utterly delighted to hear that you have had a positive experience with our facility. Thank you for taking the time to share your feedback.","replyTime":"2025-04-29T15:47:00","review":"After one year renting a storage space, I can affirm that the facility is consistently clean and well-maintained.  It's clear the local  management takes pride in operating a professional service.","source":"Google","submissionTime":"2025-04-29T00:00:00","userName":"John W."},{"reviewId":"a34e9b20-5b4e-4ce0-bc99-3606e64f2a8a","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your positive experience with us!","replyTime":"2025-04-28T11:44:00","review":"Was quick and easy to set every up and had help by Staci!!! She was kind and very helpful.","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Amanda G."},{"reviewId":"68e85f30-49c9-483a-961a-abb8e4fd5803","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you found our facilities clean and Staci helpful.","replyTime":"2025-04-28T15:13:00","review":"So far, so good. Clean and Staci was very helpful.","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Danielle R."},{"reviewId":"e8836f9e-bfce-40fe-94f5-0831195b7053","range":0,"rating":5,"reply":"Thank you for sharing your positive experience at Extra Space Storage in Lyndon. We appreciate your feedback.","replyTime":"2025-04-25T09:24:00","review":"I have stored items at Extra Space storage facility in Lyndon for 4years and have always been satisfied with the facility and friendly staff that have helped me to find a unit that works for me as I down sized from a large home to a one bedroom apartment.  It was always available, clean surroundings and well lit when using it in the evenings on my own.\nThis business comes highly recommended.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"MJ R."},{"reviewId":"e7aa79e7-0d09-497a-80ef-ab55f0ec80b3","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your fantastic experience with our customer service and pricing! Thank you for sharing.","replyTime":"2025-04-21T09:20:00","review":"The best customer service!! They made everything so easy and understandable for me as a first time renter! Price was amazing!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Sidney S."},{"reviewId":"73a86a16-5455-412b-acff-b625c46246a7","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Staci was great and we are glad to hear you had a positive experience. Thank you for sharing your review.","replyTime":"2025-04-19T09:33:00","review":"Staci was great. I got what I needed and at a great rate. Highly recommend","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Corbett M."},{"reviewId":"4988a899-339e-46ac-87ba-39e50ae532f0","range":0,"rating":5,"reply":"We deeply respect your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-04-15T09:08:00","review":"Easy rent. Good front office people. Making things super easy","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Britton R."},{"reviewId":"145f6765-feb9-4040-a952-33d2fb9c4c91","range":0,"rating":5,"reply":"We are excited to hear that Corey and Derick provided you with a fantastic experience at our Warwick office. Thank you for sharing your positive feedback!","replyTime":"2025-04-08T13:35:00","review":"Corey and Derick at the Warwick office is super fantastic. I had some of the best experience ever with a storage company.\nThe storage units, our clean, well-lit and very secure.\nWould use them again!","source":"Google","submissionTime":"2025-04-08T00:00:00","userName":"Beth C."},{"reviewId":"89cb1d40-4414-4e65-ae19-67eb71a55be4","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience with our professional and helpful staff. Thank you immensely.","replyTime":"2025-04-07T16:31:00","review":"Very professional and helpful staff.  Great experience","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Brett G."},{"reviewId":"2f21c908-9707-4195-858e-bd0a405b2370","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Derek and our staff. Thank you for your review.","replyTime":"2025-04-05T10:37:00","review":"Derek was very helpful and got us set up with a storge unit quickly. The staff was easy to work. Thank you all for the help.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Chase L."},{"reviewId":"d70b6b70-38ea-46b1-b5ad-ad0c19d5af05","range":0,"rating":5,"reply":"We deeply cherish your positive feedback and are thrilled to hear about your experience with Staci and our team at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-04-03T07:28:00","review":"Thank you Staci and everyone at ExtraSpace Storage! I needed extra space for a family member. Everyone was helpful. Staci was informative, thorough, patient, and answered many of my questions. Highly recommed!","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"patty m."},{"reviewId":"9262537c-6a3e-48d4-9f7e-4a9fa7a62b28","range":0,"rating":5,"reply":"We sincerely value your positive feedback, Whitley! Thank you for recommending our facility and mentioning our accommodating staff. We're delighted to hear that your experience with us has been the best among the storage units you've rented in the Louisville area. It's wonderful to know that you've noticed our commitment to maintaining a clean and well-kept facility. We appreciate you taking the time to share your thoughts and for specifically recognizing Corey's efforts. Your kind words motivate us to continue providing excellent service to all our customers.","replyTime":"2025-03-22T07:44:00","review":"I've rented several storage units throughout the Louisville area over the years, but this location has been my best experience thus far. As others have stated, the staff are personable and go above and beyond to accommodate you. Thank you, Corey! The facility is always clean and well-maintained. Highly recommend others to rent here.","source":"Google","submissionTime":"2025-03-20T00:00:00","userName":"Whitley G."},{"reviewId":"6a7da780-3a2b-45d3-98cb-89c3f3634a58","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Charles! We're glad Derek and Stephanie could assist you with getting a second unit.","replyTime":"2025-03-18T09:48:00","review":"Went into extra space to try and get a second unit. Derek and Stephanie were phenomenal walking through everything and helped me out. Getting a second unit situated really close to my first unit. They helped take care of me and my family would recommend them 10 times out of 10 to anybody","source":"Google","submissionTime":"2025-03-18T00:00:00","userName":"Charles M."},{"reviewId":"8c3939bc-d506-482f-9f87-6547a497b478","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We deeply respect your kind words and are glad to hear about your positive experience with us. We strive to provide exemplary professionalism and treat all our customers with patience, understanding, and respect. It means a lot to us that Cory and our team were able to assist you during a difficult period in your life. We appreciate your recommendation and are grateful for your trust in our services.","replyTime":"2025-03-14T18:07:00","review":"Above and beyond ~\nI don’t know how to adequately describe the staff and location but exemplary professionalism is close.\nI’ve had some negative experiences in the past with other storage company’s. This place though has changed that perception.\nThey have worked with me though a difficult period in my life and I can’t thank Cory and the team nearly enough for their patience understanding and willingness to treat me as a human being and not just a unit number. You’re in good hands at this location. Would highly recommend.","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Joshua D."},{"reviewId":"5c133668-598b-4f20-9ddc-1e7490857ebc","range":0,"rating":5,"reply":"Your positive experience with Derek is greatly appreciated. Thank you for sharing your feedback.","replyTime":"2025-03-14T09:26:00","review":"Derek was very helpful, informative, and patient.","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"Guy Y."},{"reviewId":"4d30a858-88fe-4bc8-89ce-98b363b657f1","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Jerry J! Thank you for sharing your experience with Corey at Extra Space Storage.","replyTime":"2025-03-11T07:27:00","review":"Corey took real good care of my needs great place to stor  stuff well maintained very respectful he took care of business that how business should be run","source":"Google","submissionTime":"2025-03-11T00:00:00","userName":"Jerry J."},{"reviewId":"94a215f7-b8d5-4b9e-85ac-dbe0ad10a685","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Derek at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-11T10:31:00","review":"Very nice, and professional. Helped me with what I needed sweet simple and not complicated at all. Derek was very helpful and and respectful fulfilling great customer satisfaction!!!","source":"Google","submissionTime":"2025-03-11T00:00:00","userName":"Eugene B."},{"reviewId":"2efe4cab-17f5-4c61-a85e-29f110ede352","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with our online setup process and helpful staff. Thank you for your review.","replyTime":"2025-03-06T08:02:00","review":"The online setup process was very easy and Corey and the the rest of the staff were incredibly helpful with the process in person. Great experience.","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Stephen D."},{"reviewId":"933d83c6-c13f-4412-ac46-c6ef6922e349","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our storage unit. Thank you for sharing!","replyTime":"2025-03-06T14:20:00","review":"This was a perfect unit for us to have during the process of  selling our house and moving. The ability to pull into the building was a huge convenience and safety benefit.","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Jennifer O."},{"reviewId":"b15baeb7-c12b-45ef-931f-1ba25c16a1b5","range":0,"rating":5,"reply":"Thank you for your honesty. We deeply cherish your feedback and are glad to hear about your positive experience with our team.","replyTime":"2025-03-05T14:04:00","review":"The person helping us was very positive, polite, and professional. She listened to what our needs were and communicated what the best available options were. Once we decided on a unit, she went through all the items step by step. Great experience.","source":"Google","submissionTime":"2025-03-05T00:00:00","userName":"Bob T."},{"reviewId":"b867d982-e9d6-4250-bad7-e1620b6b6ed2","range":0,"rating":3,"reply":"We understand your concern about the pricing increase. Thank you for your feedback.","replyTime":"2025-02-28T07:52:00","review":"Rented storage in May 2023. It is clean and a very well kept.\nOriginal rented area was $190 monthly.\nAs of April 2025 we received notice the same space will be $342.88 monthly.\nNot a fan of being held hostage to their choice of supply and demand pricing.\nAgain, very nice facility. Just be prepared for the price to drastically increase beyond reasonable.","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Steve M."},{"reviewId":"48a084ff-c1b9-4800-8c9d-dc5fddefad62","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Sara! We greatly appreciate your positive feedback and are glad Corey was able to assist you.","replyTime":"2025-02-27T07:42:00","review":"Extra space storage stored my items for the past two years and they were amazing! I had no issues and no concerns. Corey always answered my questions and Went above and beyond!","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"Sara W."},{"reviewId":"7f3fbf80-2c91-4f53-bf7e-4e9f4ed085e7","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our customer service and Miranda's assistance. Thank you for reaching out.","replyTime":"2025-02-23T14:37:00","review":"The customer service is top notch at Extra Space Storage. The  staff was personable and very helpful. I had to transfer to a smaller unit and Miranda made the process smooth and quick. I couldn't have asked for a better experience!","source":"Google","submissionTime":"2025-02-23T00:00:00","userName":"Teresa B."},{"reviewId":"6def4797-f061-42eb-896c-10ee56f24884","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Miranda Morris and Mr. Corey. Thank you for sharing your feedback!","replyTime":"2025-02-15T14:11:00","review":"Miranda Morris is the best at what she does. She explain everything and made my experience enjoyable. That is rare thing these days , thank you Miranda and Mr. Corey I m glad I made the right choice today:)","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Paul L."},{"reviewId":"2ea66136-563c-4a78-9e23-e563d32c4453","range":0,"rating":5,"reply":"We're excited to hear that you found our facility clean, staff friendly, and atmosphere not rushed. Thank you for your feedback!","replyTime":"2025-02-13T14:18:00","review":"Clean place, firendy staff and good not rush atmosphere.","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Oscar P."},{"reviewId":"8107b92b-f55e-4988-83ff-fe62ab9f724d","range":0,"rating":5,"reply":"Thank you for your positive feedback, Nolan Curry! We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2025-02-12T09:11:00","review":"Clean facilities, great place, very nice management.","source":"Google","submissionTime":"2025-02-12T00:00:00","userName":"Nolan C."},{"reviewId":"b9ab3ce8-5b2a-429d-b20c-9eb364611774","range":0,"rating":5,"reply":"Hi Curtis, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-03-10T17:09:00","review":"Good facility, price fluctuates on a monthly basis but safe storage and good equipment on hand for moving","source":"Google","submissionTime":"2025-02-11T00:00:00","userName":"Curtis D."},{"reviewId":"749c49f9-715c-4ed7-a243-520849520288","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with us. Thank you for sharing your feedback!","replyTime":"2025-01-15T09:02:00","review":"They was very nice and they did answer my questions and even suggested a bigger that they had I didn't see on-line. Was much better. I am happy with how they explained and even let me look at the uint fisrt to make shore  I can make the turn with my tailer. I work with Will and he was great and I really liked his knowledge about the information about every thing. I am very happy with the service I got. If I need the a storage again I would come here.","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Aaron C."},{"reviewId":"e14dcc9d-826d-4553-bad6-34f6bdcb8f03","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for the kind words!","replyTime":"2025-02-07T16:07:00","review":"Awesome place, very friendly.. best one yet for auctions..","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Sarah M."},{"reviewId":"6b4e22ae-b662-4527-99cc-d6c5af8308b4","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback! We're particularly glad that you found our management staff friendly and helpful, and that you appreciate the pristine condition of our facility. It's great to know that our climate-controlled units and indoor loading bay met your needs. We strive to provide an impressive storage experience for all our customers, and we're delighted that we succeeded in your case.","replyTime":"2025-02-06T07:33:00","review":"This storage facility is topnotch from its friendly and helpful management staff to its pristine condition. If you are looking for climate controlled units, this facility affords you the ability to drive into an inside bay area for loading and unloading your vehicle or moving truck. It's an impressive facility.","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Pamela R."},{"reviewId":"daa6ee50-5941-4052-b0b3-408d01278d6f","range":0,"rating":5,"reply":"We're privileged to have provided you with excellent service. Thank you for your feedback!","replyTime":"2025-02-04T14:28:00","review":"This place is the best, so helpful, friendly and Corey Booker is the man to see if you need any help or assistance, he’s was amazing help","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Tammy M."},{"reviewId":"5418dbc5-70c2-4231-b26a-74b5de336c67","range":0,"rating":5,"reply":"We're elated to hear that Miranda was very helpful. Thank you for sharing your experience with us.","replyTime":"2025-01-30T17:16:00","review":"Miranda was very helpful. Highly recommend","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Chris W."},{"reviewId":"f40290ec-9dcc-4af5-939c-a9375b086c56","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Miranda at Extra Space Storage. Thank you for your feedback.","replyTime":"2025-01-29T16:26:00","review":"Miranda is our local manager. She is AMAZING. So attentive, kind, and sweet. The storage itself is so clean and I’m so grateful I chose to bring my business here.","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Chloe’ D."},{"reviewId":"9266f70c-1ed8-403d-ba35-30b2a3890ef6","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you love our facility and find our staff helpful and informative.","replyTime":"2025-01-29T16:25:00","review":"Love this facility and the staff is always so helpful and informative!","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"M S."},{"reviewId":"e8542990-0033-43f7-827a-602cc93a1217","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are glad we could provide you with comfort during a chaotic time. Thank you for choosing Extra Space Storage!","replyTime":"2025-01-24T09:07:00","review":"Where there was chaos you guys provided comfort and  I appreciate  everything you all have done for me at such a short period of time. Very professional and friendly. The  place is very secured which I appreciate with reasonable pricing. Again guys thank you all for everything I really appreciate it!!!!","source":"Google","submissionTime":"2025-01-23T00:00:00","userName":"Delshawn P."},{"reviewId":"ba283e04-0f89-46f2-b6ef-8caeaad15edc","range":0,"rating":5,"reply":"We're utterly delighted to hear about your amazing experience with our staff at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-01-22T09:05:00","review":"The general manager and staff are truly amazing people. They go above and beyond to do whatever they can to make your experience with them and experience that you will remember and share with everybody. I especially would like to thank Corey their general manager and he is a truly amazing human he treats my mother like his own mother and when you were up against the wall with the problem he'll do anything in his power to help. Truly an amazing staff and I have had an amazing experience over the last two and a half years that I've been a customer of extra space storage on Warwick avenue in Lyndon.","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Patti A."},{"reviewId":"f19401f0-424c-47f1-8f62-6308350f869f","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-01-18T14:02:00","review":"Miranda was very professional, friendly and helpful.  Corey took me to my rental unit and showed me how everything works.  Very clean and well-organized facility with very helpful staff.","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Carole W."},{"reviewId":"b215271c-3a8d-4969-88aa-50a3a2b67e4f","range":0,"rating":4,"reply":"Thank you for taking the time to share your experience with us. We're glad to hear that you found our staff welcoming and helpful.","replyTime":"2025-01-18T15:58:00","review":"Solid experience using these storage units. The help inside the store is always welcoming and willing to help you with any questions you may have.","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Kevin A."},{"reviewId":"27b5dfeb-e41b-463c-877a-16c53b1370a5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jay! We're so glad we were able to meet your storage needs. ","replyTime":"2023-08-17T11:53:00","review":"Fantastic job.  They provide access to delivery companies to drop packages directly into the units.  If the companies aren’t allowed to take them into the facility they’ll accept the packages in your behalf until you can get there.  Great service.","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Jay B."},{"reviewId":"4470718c-1ac8-4781-add9-a0f341e9987f","range":0,"rating":5,"reply":"Thank you for your review! We deeply cherish your feedback.","replyTime":"2025-01-17T08:25:00","review":"Worked with Corey to determine my storage needs, he was very knowledgeable and helpful…cleanest facility I’ve seen.!!!","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Carolyn M."},{"reviewId":"6b3c355a-f591-4395-9b9e-8feeeaa6236e","range":0,"rating":5,"reply":"We're overjoyed to hear about your great experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-01-16T07:51:00","review":"I took a tour of the facility with Corey and Will. It was a great experience. They answered all my questions and were friendly and personable. The facilities were clean, and good security protocols were in place. This is the place to rent a storage unit!","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Sam B."},{"reviewId":"ee3da4f8-a735-47da-a860-2f373a0d2103","range":0,"rating":5,"reply":"Thanks for the positive feedback, Nick! We're glad Corey could assist you with a great rate on your unit.","replyTime":"2025-01-07T09:28:00","review":"Corey was quick and got us a great rate on our unit.  Thanks!","source":"Google","submissionTime":"2025-01-06T00:00:00","userName":"Nick S."},{"reviewId":"eac4618c-fb51-4efd-a563-bcf568360e06","range":0,"rating":5,"reply":"We are overjoyed to hear about your awesome customer service experience with Corey Booker. Thank you for sharing your positive feedback!","replyTime":"2025-01-02T10:52:00","review":"Awesome customer service, Corey Booker did a great job and made the whole process super easy","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"FAMBAM R."},{"reviewId":"66d34b76-1a0c-439b-9a9b-e812079ba6f6","range":0,"rating":5,"reply":"We deeply cherish your kind words about Miranda's exceptional service at Extra Space Storage. Thank you for recognizing her hard work and dedication!","replyTime":"2024-12-30T10:48:00","review":"Miranda was incredible! She keeps the place impeccable, works to ensure you get the best bang for your buck, and tirelessly manages this Extra Space to perfection! Give this lady a promotion!!! Thanks Miranda!!!! You’re the best!","source":"Google","submissionTime":"2024-12-30T00:00:00","userName":"Sky B."},{"reviewId":"b39b264d-a6df-4bfb-98d9-70497d08ab6e","range":0,"rating":5,"reply":"Thank you immensely for your kind words! Corey truly appreciates your feedback.","replyTime":"2024-12-21T11:14:00","review":"Corey at this facility is absolutely the best!!! Thank you for your help!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Kristy L."},{"reviewId":"ccda125f-32b0-4e4f-bda1-15cc73acbad8","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Corey. Thank you for sharing your feedback!","replyTime":"2024-12-20T09:38:00","review":"Had a great interaction today with Corey. I was very comfortable and felt taken care of. Very knowledgeable and mature. Look forward to possibly doing business again and hopefully with Corey..","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Hayelom F."},{"reviewId":"4f1d60ce-adb4-4831-9ba1-d5d5541af633","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience at Extra Space Storage! Thank you for the positive feedback.","replyTime":"2024-12-20T11:39:00","review":"Great storage !! Miranda had Great customer service recommend if you need a storage unit","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Austin O."},{"reviewId":"7db9bb3b-4d23-4464-a4a4-b5bbd99c3992","range":0,"rating":5,"reply":"Thank you for your positive feedback. We greatly appreciate your review and are glad to hear about your good experience at Extra Space Storage.","replyTime":"2024-12-20T12:52:00","review":"Clean, easy facility and excellent service team. Overall a very good experience.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Lynn C."},{"reviewId":"64f40365-5148-4215-ac92-87251dceee6b","range":0,"rating":5,"reply":"We are utterly delighted to hear that our storage facility was friendly and sufficient for your needs. Thank you for your feedback!","replyTime":"2024-12-18T14:40:00","review":"Very friendly and sufficient for our needs. Corey was a big help in transitioning items from home to storage. Much appreciated!","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Jawann P."},{"reviewId":"30b6d198-1556-44f4-bf1b-6bee35faf23b","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for recognizing Corey's amazing service!","replyTime":"2024-12-19T07:35:00","review":"Corey was amazing!!","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Azia P."},{"reviewId":"85fbf15e-1aa7-4c47-ae19-58bf19791645","range":0,"rating":5,"reply":"We're excited to hear that Corey was able to help you with everything you needed. Thank you for sharing your positive experience with us!","replyTime":"2024-12-19T07:35:00","review":"Corey is totally amazing ! Helped me with everything I needed","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Jarred P."},{"reviewId":"abad2678-6e81-4995-9691-3540a2bb8685","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Corey at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-18T07:29:00","review":"Corey was awesome, very helpful and informative. Great customer service and very professional.The facility was very clean. The whole process was very easy. Thank you.","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Tish"},{"reviewId":"2e9ec1fc-6443-4992-9ecc-fb4a158bd676","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with our storage facility. Thank you for sharing your feedback!","replyTime":"2024-12-16T14:00:00","review":"Decided to get a storage unit with them and so far it’s been great. Facility is clean and they have many procedures in place to make sure units are secure and maintained. Process was easy and pleasant. Customer service is great and highly professional.","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"Mariah S."},{"reviewId":"db71471f-bdb7-4b6f-8ebf-c8e08f7a2d19","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear that our staff was kind and helpful, and that our facility was clean and easy to navigate.","replyTime":"2024-12-11T13:52:00","review":"Staff was very kind and helpful. Facility was very clean and easy to maneuver around","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Jason M."},{"reviewId":"c84b23ba-fe1f-4de4-a936-6be8749f1fa7","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Patsy. We are glad we were able to meet all of your self-storage needs.","replyTime":"2024-07-07T06:24:00","review":"Been a customer for nearly two years, I am certain that my Extra Space Storage on Warwick road in Lyndon, Louisville, Kentucky is as good as it gets!\nIn my opinion Corey, the manager there, is to thank for his. The building is spotless, well taken care of, as is the outside property.\nHe has been a joy to work with when I had a problem due to his need to please, always patient and knowledgeable. He is like going back to years ago when the above was true!!!!\n\nThanks, Corey!","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Patsy"},{"reviewId":"e786bc42-4b78-4ef1-869b-a51bb4b0696a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jason Wolff! We appreciate your positive comments about Cory and Miranda putting the customer first.","replyTime":"2024-12-10T08:42:00","review":"Cory and Miranda have always put the customer 1st and have always stepped up when we needed anything from their team!  Highly recommend all of their services","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"jason w."},{"reviewId":"2e8cf1f3-e14b-4baf-b627-44776d0eaa9f","range":0,"rating":5,"reply":"We're elated to hear you found renting a second unit easy. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-11T09:33:00","review":"Second unit rented. Very easy. Nice folks.","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"larry w."},{"reviewId":"8327c666-915b-4a99-a357-96c82675cbf3","range":0,"rating":5,"reply":"Thank you for the kind words, Steve! We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.","replyTime":"2022-03-31T07:42:00","review":"Once again the service was top notch.  I have used this facility for several years and highly recommend this location.  Keep up the good work.","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Steve J."},{"reviewId":"a5444bc1-31e6-4c2e-b6a7-726628b33f7b","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for letting us know about your experience at Extra Space Storage.","replyTime":"2024-12-04T14:31:00","review":"Very nice people and serviceable.\nClean place","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Chugo C."},{"reviewId":"0fa5d24e-0149-4d2e-82f2-e7540beb8518","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We greatly appreciate your positive review of our clean, secure facility and easy access.","replyTime":"2024-11-27T07:10:00","review":"Clean, secure facility and easy to access","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"Dianne D."},{"reviewId":"80b41f7d-141a-4133-8778-ac84e2379c82","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with us! Thank you for sharing your feedback.","replyTime":"2024-11-15T08:12:00","review":"Awesome service. Saved me money on my regular monthly pmts and graciously waived a late fee for me!! I love them!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Angela L."},{"reviewId":"ffef8ad2-0567-4da4-af62-328cb6a2886d","range":0,"rating":5,"reply":"Your review is appreciated. Amanda was very kind & very helpful. Thank you for sharing your experience with us.","replyTime":"2024-11-14T11:32:00","review":"Amanda was very kind & very helpful","source":"Google","submissionTime":"2024-11-14T00:00:00","userName":"ruane j."},{"reviewId":"d5ce9fdc-156b-4db5-8353-610709a67df5","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2024-11-13T07:59:00","review":"This is a great facility. Corey is easy to deal with and he absolutely puts the customer first. I have done business with the location for better than 10 years. You can’t miss by going here.","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Marjorie D."},{"reviewId":"0bb6a4dc-e53e-4380-829d-11437a8a2846","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Corey was friendly and helpful. Thank you for sharing your experience with us, David Brigham.","replyTime":"2024-11-13T07:53:00","review":"Corey was friendly and helpful.","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"David B."},{"reviewId":"e397b09a-4e06-4350-89b6-cb4733fcf4a3","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're glad Corey and Miranda were able to assist you and answer all your questions. It's great to hear that you find our facility well-kept and feel comfortable storing your belongings with us. We appreciate you choosing Extra Space Storage.","replyTime":"2024-11-13T15:44:00","review":"I was completely unaware of how to go about renting storage space and was quite anxious about the process.  Corey and Miranda were so helpful.  All my questions were answered and I was guided nicely into this scary move.\nThis place is well-kept, I mean clean and neat and I feel comfortable leaving my things at Extra Space Storage.","source":"Google","submissionTime":"2024-11-13T00:00:00","userName":"Michelle H."},{"reviewId":"56335ce0-c547-40bd-8307-34ec902a4045","range":0,"rating":5,"reply":"We're grateful for your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2024-11-09T10:15:00","review":"Great experience! Very good customer service!","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Emily R."},{"reviewId":"4b860912-4906-42ef-9d11-73ee5aeeddba","range":0,"rating":5,"reply":"We are grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2024-11-09T13:50:00","review":"Very friendly and efficient","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Cullen S."},{"reviewId":"324753eb-c83a-4ee2-91f0-45ba530ebd11","range":0,"rating":5,"reply":"Thanks for the positive feedback, Glenn Fish. We appreciate your kind words about our friendly service and clean facility.","replyTime":"2024-11-09T14:18:00","review":"Very friendly. Very Clean","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Glenn F."},{"reviewId":"7fb86b98-f57e-446c-b9f9-1548aa71a1d9","range":0,"rating":5,"reply":"Your review is appreciated. We are utterly delighted to hear about your positive experience with our staff and the security of our storage facility. Thank you for sharing your feedback!","replyTime":"2024-11-08T09:11:00","review":"Excellent staff, (Miranda is awesome!), I feel my secure, and it’s extremely well maintained!","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"Chad L."},{"reviewId":"54f07dc2-f73f-443c-9b61-8c70e16cee42","range":0,"rating":5,"reply":"We're happy to hear about your positive experience at Extra Space Storage on Warwick Avenue. Thank you for your feedback!","replyTime":"2024-11-05T17:08:00","review":"I have been storing my stuff at the Extra Space Storage on Warwick Avenue for a couple of years and Cory Booker is awesome. He always is extremely professional and puts the customer first. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"DERRICK W."},{"reviewId":"e53a1f97-3dcd-43e0-abb9-352def91acc5","range":0,"rating":5,"reply":"We're privileged to address your concern about the rate increase. Thank you for sharing your feedback with us.","replyTime":"2024-11-05T17:08:00","review":"I appreciated the response to my concern about the rate increase on our unit but overall, to all these storage places, the frequency in which rates are increased are ridiculous. Keep it up and there are going to be regulations to check you all.","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"Greg G."},{"reviewId":"e3c48029-cd14-4122-81f1-243351073c95","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2024-11-05T17:08:00","review":"Great customer service,nice building just got to expensive for me","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"Rodney T."},{"reviewId":"dd4f4974-6b1a-46ad-9e99-636630b8bfc3","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for sharing your feedback with us.","replyTime":"2024-11-05T07:55:00","review":"Great place clean","source":"Google","submissionTime":"2024-11-04T00:00:00","userName":"Bradyn T."},{"reviewId":"ce9bf4de-945f-45cb-868f-9aff399576e3","range":0,"rating":5,"reply":"We're privileged to have such kind and helpful staff like Miranda and Corey. Thank you immensely for your feedback. We're pleased to hear that you found our storage facilities to be extremely clean and well-maintained. It's our priority to ensure that all our customers feel comfortable and informed when using our services, which is why we provide a thorough orientation and escort to the unit. We appreciate you taking the time to share your positive experience with us.","replyTime":"2024-10-24T10:37:00","review":"Very kind and helpful staff, especially Miranda and Corey. The storage facilities are extremely clean and well-taken care of. Prior to accessing the unit, we were oriented to how to access the facility, escorted to unit and instructed on use of lock. Thank you all for your kindness.","source":"Google","submissionTime":"2024-10-24T00:00:00","userName":"David J."},{"reviewId":"740f43fe-f917-4172-86b2-c18efcc6538a","range":0,"rating":5,"reply":"Thank you for your review, Christian Rivera. We're glad to hear our on-staff was helpful and courteous.","replyTime":"2024-10-22T12:27:00","review":"On-staff was very helpful and courteous","source":"Google","submissionTime":"2024-10-22T00:00:00","userName":"Christian R."},{"reviewId":"4daf0d07-26e7-435c-a074-80eae9517b7e","range":0,"rating":5,"reply":"We are elated to hear about your great experience with us. Thank you for your kind words!","replyTime":"2024-10-22T14:42:00","review":"Great person and great service.. will come back evertime.","source":"Google","submissionTime":"2024-10-22T00:00:00","userName":"Lyfa G."},{"reviewId":"785a8078-32a1-4799-8db8-6ac18869629a","range":0,"rating":5,"reply":"We're overjoyed to hear that you love it! Thank you for your kind words about our staff.","replyTime":"2024-10-19T13:18:00","review":"I love it! Very nice staff!","source":"Google","submissionTime":"2024-10-19T00:00:00","userName":"Jessica P."},{"reviewId":"36fe4c34-7017-428e-8bf0-ca72af35a65a","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-10-15T12:21:00","review":"Well maintained facility, Billy security, amazing Corey. The main guy he is amazing. He gave me as much information as much as possible. Answered every single one of my questions even showed me a few other units that I made it. And I did need overall good service.  And again clean and clean smelling facility","source":"Google","submissionTime":"2024-10-15T00:00:00","userName":"codyferry34"},{"reviewId":"bc537db4-82bc-4403-aea3-be031948e13e","range":0,"rating":5,"reply":"We are glad to hear that you had an easy and pleasant experience renting a storage unit. Thank you for sharing your feedback.","replyTime":"2024-10-13T08:42:00","review":"It was a very easy and pleasant experience to rent a short term storage unit.  The facility is in excellent condition and move in/out\nwas made quicker by several moving trollies on hand.","source":"Google","submissionTime":"2024-10-13T00:00:00","userName":"Janice T."},{"reviewId":"05f30ad3-6ad5-4353-b14d-214612ce7773","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Miranda at Extra Space Storage. Thank you for recommending us!","replyTime":"2024-10-11T13:46:00","review":"Extra space storage has been awesome to work with, Miranda had exceptional customer service and went out of her way to make sure my needs were met. I would highly recommend them to anyone needing storage help.","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Derick H."},{"reviewId":"7b7c656f-d739-4073-93b5-14824cc23742","range":0,"rating":5,"reply":"Your positive experience is our priority. Thank you for sharing your feedback with us!","replyTime":"2024-10-10T09:25:00","review":"The people were very helpful and it was easy and convenient to access my stuff.","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Katie B."},{"reviewId":"44a4c8dc-d5d6-44d4-beab-ebd7608c0683","range":0,"rating":5,"reply":"Your positive experience with Mr. Booker is greatly appreciated. We're delighted to hear that he was able to assist you with getting a bigger unit at the last minute and quickly fixed a lightbulb for you. It's wonderful to know that you found him super organized and a pleasure to work with.","replyTime":"2024-10-07T07:44:00","review":"This location is managed so wonderfully by Mr. Booker. He is super organized & helped me get a bigger unit at the last minute, fixed a lightbulb within minutes, and a pleasure to work with. Highly recommend.","source":"Google","submissionTime":"2024-10-06T00:00:00","userName":"Sarah B."},{"reviewId":"00091873-7d73-4ce9-85f6-2c0bba9df5f7","range":0,"rating":5,"reply":"We are excited to hear that Corey provided amazing customer service. Thank you for your feedback!","replyTime":"2024-09-18T11:32:00","review":"Corey is absolutely amazing! He was very helpful. I’m extremely happy with the customer service at this location","source":"Google","submissionTime":"2024-09-18T00:00:00","userName":"Asha G."},{"reviewId":"c4787428-ee22-45ef-b6f2-449bfae35afc","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Jackie at Extra Space Storage. Thank you for recommending us!","replyTime":"2024-09-16T09:48:00","review":"Jackie , the employee who attended to my needs, was unbelievably pleasant throughout the encounter. She was knowledgeable and efficient, and focused intently on getting me the combination of services that fit my requirements precisely. The office was absolutely spotless, and the8 facility was obviously secure. I would recommend ExtraSpace without hesitation or reservation.","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Mike F."},{"reviewId":"8ba6978e-8254-4abc-9d1d-6f2ecaa91f4c","range":0,"rating":5,"reply":"Your positive feedback on Jackie's helpfulness and great personality is greatly appreciated. Thank you for sharing your experience with us!","replyTime":"2024-09-16T11:00:00","review":"Jackie was exstreamly helpful and has a great personality and answered all my questions","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Susan F."},{"reviewId":"8be804c2-4334-4e40-ac2f-e05d0a5b32ab","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Colleen. We're glad Corey was able to assist you and make your rental process smooth.","replyTime":"2024-09-16T11:38:00","review":"Corey was wonderful! Rented a space today and he explained everything, taking extra time to show me the unit and how to utilize it. Great experience.","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Colleen S."},{"reviewId":"02c40e52-b96a-4d34-ba0f-f8f9b85a02bd","range":0,"rating":5,"reply":"Thank you for your review. We are happy to hear about your positive experience with Corey at Extra Space Storage.","replyTime":"2024-09-14T14:59:00","review":"Just earlier today, I finished renting with Corey, and this man is one of the best I've ever worked with, and he was incredibly understanding about anything you come to him about. I highly recommend it to anyone who needs storage in that area, Corey is your man.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Sam A."},{"reviewId":"950234ad-ae85-40eb-a5aa-49a2fda84188","range":0,"rating":5,"reply":"Hi Jared, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Laurie. Feel free to swing by your local office for any further assistance!\n\n","replyTime":"2023-08-12T14:33:00","review":"Corey helped me tremendously. great dude","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Jared H."},{"reviewId":"d7a6e137-420d-4670-b770-18328d57c1a4","range":0,"rating":5,"reply":"Thank you for sharing! We are grateful for your positive feedback on our customer support and prices.","replyTime":"2024-09-11T11:41:00","review":"Extremely helpful customer support and affordable prices!","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Evan M."},{"reviewId":"8ac83f01-af17-4437-a8df-4c0c8b77c6f0","range":0,"rating":5,"reply":"We're thrilled to hear that you had a great experience with our customer service. Thank you for your positive feedback!","replyTime":"2024-09-10T07:49:00","review":"Great customer service super helpful","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Dylan N."},{"reviewId":"91709c3d-da49-44eb-b0f2-0de016f79ef0","range":0,"rating":5,"reply":"Thank you for your detailed review. We greatly appreciate your positive feedback and are delighted to hear about your experience with Corey. It's wonderful to know that you found our units to be of high quality and that Corey was helpful, polite, and easy to communicate with. We strive to provide outstanding service and maintain clean, well-managed facilities, so it's gratifying to hear that we've met your expectations. Thank you for choosing our storage facility for your needs.","replyTime":"2024-09-11T07:41:00","review":"Very helpful and polite . Easy to talk to and very understanding . Quality units ...Corey is an outstanding individual to do business with . Most storage places are dirty , poor quality , and you can never find someone to talk to or answer a phone when you need help. Not the case at all here .","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Barry N."},{"reviewId":"9f0455b3-2241-4a79-b46a-4fd854c3ced6","range":0,"rating":5,"reply":"We're overjoyed to hear about the awesome and swift service provided by Jackie!","replyTime":"2024-09-09T14:32:00","review":"Awesome and swift service by Jackie!!!!","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"Katie M."},{"reviewId":"ac9a96eb-2f11-4dc5-8952-1e8f484f13f3","range":0,"rating":5,"reply":"We are thrilled to hear that you found our facility well maintained and clean. Thank you for your positive feedback!","replyTime":"2024-09-05T10:26:00","review":"Good facility. Well maintained and clean. Nice location as well.","source":"Google","submissionTime":"2024-09-05T00:00:00","userName":"Ted B."},{"reviewId":"34d2c42e-5df7-47fb-ad70-9ae89f89ed8f","range":0,"rating":5,"reply":"We are happy to hear about your stress-free experience at our location. Thank you for sharing your experience.","replyTime":"2024-09-04T10:40:00","review":"I want to thank Corey and his team for taking the time to make renting at this location quick and easy. They did a great job explaining the options and different rates. If you want a stress free experience I highly recommend this location.","source":"Google","submissionTime":"2024-09-04T00:00:00","userName":"Robert T."},{"reviewId":"a703d672-a848-4636-be94-17391a45b363","range":0,"rating":1,"reply":"Your feedback is important to us. We're sorry to hear about your experience with the rent increase and the lock issue. Please feel free to reach out to us at (502) 412-9096 to discuss this further.","replyTime":"2024-09-03T13:53:00","review":"After only 3 months at this location, they raised the rent from $82 to $153. Ridiculous. Don't use these people unless you want to go through the hassle of moving everything in just for a few months later for them to hike up the price on you. This is for a small unit without cooling and the lock always jams.","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Jennifer B."},{"reviewId":"a421c499-3d33-49af-aaf9-1845a3ed10c1","range":0,"rating":5,"reply":"Thank you for sharing your experience. We're overjoyed to hear you had excellent service and found our facility clean with friendly staff.","replyTime":"2024-09-03T14:53:00","review":"Excellent service, clean and friendly staff","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Nicolette T."},{"reviewId":"18625534-4217-4baf-a8dc-3281c85562fd","range":0,"rating":5,"reply":"Your review is appreciated. We are glad to hear that our manager was able to assist you with your unit. Thank you for recommending us for storage needs.","replyTime":"2024-09-03T17:56:00","review":"I have had  a very pleasant experience with them…  The manager has gone above and beyond to help me with my unit,  as it did have some issues. He was very nice to me. I would highly recommend them for your storage needs.","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Pam A."},{"reviewId":"be083342-cf08-4ab4-b350-0e16df48a9b8","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience at Extra Space Storage. Thank you for your kind words!","replyTime":"2024-08-30T12:07:00","review":"I hardly, if ever, take the time to leave positive reviews. However this place certainly deserves my time. Miranda and Corey were absolutely amazing. I have always, and I do mean always, had bad experiences with the typical mini-storage rentals in the past. There was always hidden fees, admin fees, lock charge, mandatory insurance and the list goes on. Upon talking to them today, even before I could ask, both of them let me know about any fees that would be associated with the move in. In fact not only did they let me know about them, they were flexible on which fees had to be charged. As I carry my own business insurance there was no \"mandatory\" insurance fees. The units and the facility was clean and the climate controlled area was well worth the few extra dollars a month. I am really glad I found them during my google search and I would highly recommend others to rent here. Very simple and smooth process.  Everything was done within minutes and a special thank you goes out to Miranda for taking time to show me the different units with no sales pitches or pressures!","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"M H."},{"reviewId":"d2cf38aa-4f1e-4b58-9e9c-3166046ed0d8","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience with our storage space and team!","replyTime":"2024-08-29T07:41:00","review":"Great storage space great people","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"scott f."},{"reviewId":"2acf5cfe-5aa9-497f-b99c-bb146d37dcb2","range":0,"rating":4,"reply":"Your positive feedback is greatly appreciated. We are glad to hear you had a good experience with our customer service and found our storage facility easy to access. Thank you for sharing your thoughts!","replyTime":"2024-08-29T13:27:00","review":"Good customer service and easy to access","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Markos M."},{"reviewId":"4cbf939b-b9e7-44cf-afac-7ac943459bf0","range":0,"rating":5,"reply":"Thanks for the positive feedback, Angie! We're delighted to hear that you found our storage clean and upscale with easy access.","replyTime":"2024-08-28T09:03:00","review":"Clean upscale storage.  Easy access.","source":"Google","submissionTime":"2024-08-28T00:00:00","userName":"Angie S."},{"reviewId":"b7ab08f1-0b2a-4ac9-a066-b527a4d19ce3","range":0,"rating":5,"reply":"We are honored to have provided you with excellent service, Timmy Tim. Thank you for choosing Extra Space Storage!","replyTime":"2024-08-28T14:32:00","review":"Excellent service with Mr. Booker , definitely a place to go!","source":"Google","submissionTime":"2024-08-28T00:00:00","userName":"Timmy T."},{"reviewId":"138239a2-a1c2-4caa-980a-3817fc4fcbd3","range":0,"rating":5,"reply":"Hi Kim, thank you for your review! We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-14T09:20:00","review":"Knowledgeable and friendly staff\nVery helpful /facility is easy to access, clean and safe.  BEST place to store your goods.  Cory is the absolute best ALWAYS willing to help and go the extra mile!!! Safe, clean, easily accessible units!  10/10!!!","source":"Google","submissionTime":"2024-08-24T00:00:00","userName":"Kim"},{"reviewId":"2a592847-6ffd-4d62-ba70-3448b2f746eb","range":0,"rating":5,"reply":"Thanks for the positive feedback, Pam! We're glad you love our clean, safe, and easily accessible storage facility. Cory will be happy to hear your kind words.","replyTime":"2024-08-23T07:57:00","review":"We love this place! Clean, safe, and easy access. The site manager Cory is professional, efficient and very helpful.","source":"Google","submissionTime":"2024-08-23T00:00:00","userName":"Pam H."},{"reviewId":"12370fef-2556-4c87-aa1e-d39ce70ebe85","range":0,"rating":5,"reply":"We're glad to hear you had a great experience with Extra Space Storage. Thank you for your feedback.","replyTime":"2024-08-23T17:06:00","review":"Extra space storage has been great. From welcome emails and a phone call to ending  my usage.  Very simple. Very friendly. Very easy. Very cost competitive.","source":"Google","submissionTime":"2024-08-23T00:00:00","userName":"Kris K."},{"reviewId":"cb38ef7c-64a4-47f1-a088-37bc5a696a27","range":0,"rating":5,"reply":"We are ecstatic to hear that Corey was so helpful! Thank you for sharing your positive experience with us.","replyTime":"2024-08-22T12:03:00","review":"Corey was so helpful!","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Savannah B."},{"reviewId":"23bab3ec-d4a2-4b85-8ccf-566bec6fd37d","range":0,"rating":5,"reply":"Thank you for your kind words, Margaret! We are glad Corey was able to assist you.","replyTime":"2024-08-22T12:07:00","review":"Corey was very kind and helpful! Excellent service!","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Margaret N."},{"reviewId":"3f4ac6e7-0c13-4b63-8658-9c54ae649f8e","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Erika. We are thrilled to hear about your positive experiences with our staff.","replyTime":"2024-08-21T12:13:00","review":"Always great customer service. The young man that works has assisted me on several occasions and I have always been extremely pleased with the support he provides. I’ve used other storage spaces before and this extra space storage facility is by far one of my favorites. I’m big on customer service and they go above and behind to assist. Thanks for a job well done to the staff here.","source":"Google","submissionTime":"2024-08-21T00:00:00","userName":"Erika F."},{"reviewId":"3ebee6a3-3e75-48d4-abf4-8a822652fff3","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Great service!","replyTime":"2024-08-21T14:39:00","review":"Great service!","source":"Google","submissionTime":"2024-08-21T00:00:00","userName":"Sue A."},{"reviewId":"1799fc51-b088-402f-bdbb-5fdbb25afc3d","range":0,"rating":5,"reply":"We're privileged to hear about your exceptional experience at Extra Space Storage. Thank you for sharing your positive feedback. We're delighted that you found our facility to be clean, bright, and spacious, with ample room in the hallways and convenient elevators. It's wonderful to know that our staff provided you with exceptional service, being kind, responsive, and helpful. We appreciate your kind words about our team's approach to offering supplies without any pressure. Your great experience means a lot to us, and we're grateful you took the time to let us know about it.","replyTime":"2024-08-19T07:38:00","review":"The location itself is beautiful.  Shockingly clean and bright with plenty of space in hallways to maneuver around, several elevators, plenty of bays for pulling in trucks, and plenty of trolleys.\n\nMore than anything, the staff at this location are exceptional.  Very kind, responsive, helpful and offer all the supplies you need without trying to take advantage of you for showing up without enough of something (tape, boxes, etc.).\n\nGreat experience!","source":"Google","submissionTime":"2024-08-19T00:00:00","userName":"Carla L."},{"reviewId":"400daa94-1b3e-4c58-b6e8-256714dc5220","range":0,"rating":5,"reply":"We are grateful for your positive feedback. The manager was exceedingly helpful, and we're glad to hear the facility is clean and well kept.","replyTime":"2024-08-17T11:32:00","review":"The manager was exceedingly helpful. The facility is clean and well kept.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Tyler C."},{"reviewId":"9d79747b-1446-4e60-8d7d-0912a18c15bd","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience at Extra Space Storage! Thank you for your kind words about our facility and staff.","replyTime":"2024-08-15T07:58:00","review":"Best storage facility iv ever rented from. Super affordable very clean and well kept up! Also super friendly staff tion is the man!","source":"Google","submissionTime":"2024-08-15T00:00:00","userName":"Adam"},{"reviewId":"9e1e8ed4-a05a-4dea-8179-cb6b39eec56a","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great experience! Thank you for recommending us.","replyTime":"2024-08-09T07:45:00","review":"Great experience!!  Customer service was top notch. Facility was clean and well maintained.  I would recommend to anyone.","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Michael C."},{"reviewId":"bd5633d8-205b-4805-bf94-1e4d1bde2849","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We deeply respect your kind words about Miranda and Corey at our Extra Space Storage location on 8002 Warwick Ave in Louisville, Kentucky. Thank you for recommending us!","replyTime":"2024-08-09T11:44:00","review":"I would DEFINITELY recommend the Extra Space Storage on 8002 Warwick Ave in Louisville, Kentucky. The two workers today, answered all my questions and showed me around. Both very polite and superb customer service.  I hope their company realizes what a great asset they are!  Miranda and her manager Corey!","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Leslie W."},{"reviewId":"16e41465-bf10-4cbc-befd-e1b6869f2991","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Charlie Hustle! We're thrilled to hear that Tion provided excellent service and took care of all your needs. Thank you for recommending our location.","replyTime":"2024-08-08T13:26:00","review":"Tion was great he explained everything to me clearly and took care of me. Anything I needed it was done I highly recommend this location.","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"Charlie H."},{"reviewId":"cd10af6d-81b3-4626-a606-e64876201bb7","range":0,"rating":5,"reply":"We're glad to hear that Corey provided excellent customer service and that you had a top-notch experience at Extra Space Storage! Thank you for your feedback.","replyTime":"2024-08-07T16:43:00","review":"Hands down the best customer service! Corey went above and beyond to make our experience the best it could be! And the facility is immaculate and top notch! Would recommend ??%","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Bradley G."},{"reviewId":"add98a6a-e6be-4e0e-86d4-788a9f28dec8","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Carl! We are so glad Scott could meet your storage needs. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.","replyTime":"2022-09-26T12:56:00","review":"Scott showed excellent professionalism at the Lyndon ExtraSpace Storage. Big help, thanks! Scott went out of his way to help me get the best value and feel confident of my purchase.","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"Carl S."},{"reviewId":"26126aa2-61d1-4896-86fe-c47a354d01a1","range":0,"rating":5,"reply":"Thank you for your positive review, Ashley! We're glad Corey was able to assist you.","replyTime":"2024-08-03T07:35:00","review":"Corey helped me so much and he is outstanding!!!! I recommend storing here at Extra Storage! Ask for Corey","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Ashley B."},{"reviewId":"2626bb58-3f55-4b73-8421-e3d9bbabc7bf","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, LaShawnta! Thank you for recommending Extra Space Storage.","replyTime":"2024-08-02T18:50:00","review":"In my opinion this is one of the best and cleanest storage i have seen. Corey was great in explaining everything very well to me. I have been using extra space storage for quite some time and this location is very convenient, makes me feel safe on entering and exiting. Corey had answers to all my questions. I would for sure recommend to anyone interested. Thank you","source":"Google","submissionTime":"2024-08-02T00:00:00","userName":"LaShawnta C."},{"reviewId":"634ca722-c950-46df-8213-49a46cb951d0","range":0,"rating":5,"reply":"Hi Eddie, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. If you have any questions, let us know at customerservice@extraspace.com. \n ","replyTime":"2023-10-05T12:44:00","review":"EZ 2 rent storage unit. Nice clean facility. Corey is very knowledgeable & friendly. In a safe & quiet area. I would highly recommend this place!","source":"Google","submissionTime":"2024-07-30T00:00:00","userName":"Eddie B."},{"reviewId":"9142fbfa-f300-4207-b728-61d9dc3e9675","range":0,"rating":5,"reply":"Thank you for your detailed review. We are privileged to have you as a long-time customer and are glad to hear about your positive experience with Mr. Corey Booker at our Louisville location. It's wonderful to know that Mr. Booker was able to assist you efficiently with upgrading your storage unit, even though you live out-of-state. We appreciate your feedback on his patience, communication skills, and professionalism. We're also pleased that the electronic signature process was smooth with Mr. Booker's guidance. Your continued loyalty to Extra Space Storage is truly valued, and we look forward to serving you in the future.","replyTime":"2024-07-25T11:32:00","review":"I am already a long-time customer with a storage unit at the 8002 Warwick Ave location in Louisville, KY. But I live out-of-state and was looking to upgrade my 5x10 to a 10x15.\n\nCalling the \"Current Customer line\" led me straight to Mr Corey Booker who hooked me up with this new 10x15 unit in less than 15 minutes.\n\nAfter a quick electronic signature via email -- of which I was not looking forward to considering my non-technical skills -- Mr. Booker stayed on the phone with me, walking me through it.\n\nThis process ended up being a walk in the park. A bonus is that Mr. Booker is able to prorate customers.\n\nAgain, as a long-time customer, and having worked with several of Extra Space Storage facilities, I love this location! Mr. Booker has been with Extra Space Storage for quite sometime, he is very patient, a great communicator and very professional. I look forward to continuing my services with them.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Robert J."},{"reviewId":"f8a5124a-1b9b-474d-81ec-9408cfaf9f24","range":0,"rating":5,"reply":"Thanks for your positive feedback, Squish! We appreciate your kind words about Jackie.","replyTime":"2024-07-25T14:28:00","review":"Jackie was extremely helpful, knowledgeable and kind. Definitely will be renting and buying units from this facility.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Squish"},{"reviewId":"67078942-3d0e-4ea9-a72f-8cb5c488d23e","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. We are glad to hear that you found our storage facility clean, secure, and convenient for your needs. Thank you for sharing your feedback.","replyTime":"2024-07-25T14:32:00","review":"Great place to safely and securely store my items. Clean, climate control and has dollies with garage doors for easy of loading and unloading.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Allegra H."},{"reviewId":"4e8d735c-8d2f-44ac-8df6-4bd8cce1d2c7","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Rachel! We're glad Isaiah could assist you with your storage needs.","replyTime":"2024-07-25T18:35:00","review":"Isaiah was very knowledgeable and helpful when it came to the storage units. Despite my boyfriend and I coming after hours, Isaiah was patient and kind with us. He even helped us with our storage unit when encountering a problem of not having the right lock. I definitely recommend anyone needing a storage unit to come to this location.","source":"Google","submissionTime":"2024-07-25T00:00:00","userName":"Rachel C."},{"reviewId":"a7a7c65e-9f3a-4729-b717-89d1d6f45767","range":0,"rating":5,"reply":"Thanks for your positive feedback, Jeff Campbell! We appreciate your kind words about our place and our team.","replyTime":"2024-07-22T09:31:00","review":"Nice place and nice people.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Jeff C."},{"reviewId":"0c99ddfd-60b9-4582-a7ea-7a9b009825c9","range":0,"rating":5,"reply":"We are overjoyed to hear that our online services and office staff were helpful to you. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-20T08:59:00","review":"Online and easy to use, they were very helpful in the office as well, thanks","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"John J."},{"reviewId":"34a9f44d-b8d8-485f-82b2-d3fe48730160","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that your items were in great condition when you donated them to those in need. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-20T11:59:00","review":"I down sized 3 years ago and put many items in storaga with Extra Space Storage. Today I donated what was in storage to two (2) needy families. I was pleasantly surprised that my goods were in the same condition as when I stored them. Exceeded my expectations in all respects!","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Tom F."},{"reviewId":"808f3559-0c17-452b-9572-8f29ef473cb1","range":0,"rating":5,"reply":"We're utterly delighted to hear that Jackie was able to help correct your rental quickly and with kindness. Thank you for sharing your experience, Roni!","replyTime":"2024-07-19T12:09:00","review":"I screwed up my rental big time but Jackie was wonderful and corrected my rental quickly and was so kind. Definitely made my screw up stress free! Highly recommended!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Roni P."},{"reviewId":"99c8a92d-b245-473e-8466-54aace85c58d","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Aye. We are thrilled to hear that Corey was able to assist you during your unexpected move.","replyTime":"2024-07-19T11:58:00","review":"Corey was a huge help. I ended up having to move on a short notice and was dreading the process of getting a storage unit to put my things in. He helped me more than I could have imagined. Thanks a lot my dude. You made this unexpected move a lot less stressful for me and I don't think you even know how much you helped me out. I really appreciate ya for real.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Aye D."},{"reviewId":"719c840c-822f-4be0-bbd2-2b9060c0965a","range":0,"rating":5,"reply":"Thanks for your positive feedback, Alexis! We're glad to hear that Jackie was nice and professional during your visit.","replyTime":"2024-07-19T12:17:00","review":"Jackie was nice and very professional!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Alexis F."},{"reviewId":"61c08fc3-d0fd-4d93-bb71-139986063a29","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Richard Reece. Thank you for highlighting our great location, easy access, fair prices, and friendly staff.","replyTime":"2024-07-19T12:31:00","review":"Great location, easy access, fair prices and friendly staff.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Richard R."},{"reviewId":"36bf326b-4ef9-4682-879a-c38c5fa25b0b","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Liana. We appreciate your feedback.","replyTime":"2024-07-19T14:00:00","review":"Storage is easily accessible with elevator, facilities include carts and car space inside to load/unload, process is smooth. Tion was very helpful and patient.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Liana S."},{"reviewId":"6ef79ee2-0cfd-45b5-b6e5-18e96072fb59","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Corey and the team at Extra Space Storage. Thank you for recommending us, Elly!","replyTime":"2024-07-20T08:16:00","review":"I've been having trouble finding a storage unit on a short notice. Corey made it possible and so easy for me, he was very attentive and knowledgeable. He took the time to show me the unit and let me know of all the small details I needed to know for a smooth move in. I definitely recommend Corey and his team for any storage needs. Thank you for your assistance Corey!","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Elly M."},{"reviewId":"bd018f0b-cfb0-449e-9e25-63a8f1ff1e8f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that Cory and Nichole provided great service at our super clean facility.","replyTime":"2024-07-17T13:21:00","review":"Cory and Nichole are great! Super clean facility","source":"Google","submissionTime":"2024-07-17T00:00:00","userName":"phlegm “."},{"reviewId":"190b70da-fdb2-4ad9-a753-310a408625fa","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We strive to provide top-notch service and facilities for our customers. We appreciate your feedback and look forward to continuing to meet your storage needs.","replyTime":"2024-07-16T14:22:00","review":"This location specifically is fantastic. Management and staff here are always more than helpful, kind & friendly! They have always returned my calls promptly and they keep everything immaculate! They even have everything you could possibly need to move & store your items safely!","source":"Google","submissionTime":"2024-07-16T00:00:00","userName":"Sabrina D."},{"reviewId":"1f6de85d-7b7c-41dd-a77b-d20ae73692ad","range":0,"rating":5,"reply":"We are grateful for your positive feedback and are pleased to hear that you had a great experience with us at Extra Space Storage. Thank you for choosing us for your storage needs!","replyTime":"2024-07-15T09:39:00","review":"My experience with Extra Space Storage was great ! The young man explain the paper well ! The property was very clean! Extra Space would be a good choice!  C Williams","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Clifton W."},{"reviewId":"33388d0f-a904-4d23-a97f-88164b625077","range":0,"rating":5,"reply":"We're excited to hear that our staff is the best! Thank you for your positive feedback.","replyTime":"2024-07-13T09:27:00","review":"Staff here is the best!","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"Tyler A."},{"reviewId":"8bf1302d-924b-4f28-85a8-133c5312821e","range":0,"rating":5,"reply":"Thank you for the kind words, Dennis. We appreciate your feedback and are glad to hear about your positive experience with our team.","replyTime":"2024-07-11T11:51:00","review":"Very friendly, respectful, thorough, efficient service. Thank you!","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"Dennis S."},{"reviewId":"19aa3246-a297-418b-aa84-11ffc4de5d31","range":0,"rating":5,"reply":"We're honored to hear that Jackie was helpful and that you're enjoying the benefits of our climate-controlled units. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-11T07:45:00","review":"Jackie was very helpful! Units have plenty of light and climate control is a huge  benefit.","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Squish S."},{"reviewId":"0d098826-a14c-4b05-8f3f-b77fe8d112b6","range":0,"rating":5,"reply":"Thanks for choosing Extra Space Storage! We greatly appreciate your kind words and are glad to hear you had a positive experience with our staff.","replyTime":"2024-07-11T07:45:00","review":"WOW WOW WOW!!  Very nice people and helpful! This is my new storage place. Thanks to the staff!","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Gypsy K."},{"reviewId":"08d6804c-182b-4d5d-a843-da33e50a870e","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Jackie and our clean building. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-11T07:46:00","review":"Won an auction unit here. Jackie was very helpful, awesome personality! Clean building. Bravo!","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Recovery R."},{"reviewId":"93c51e44-f7d0-4aa4-827f-5f6ac9032dc7","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, James! Jackie truly is awesome and we're glad to hear you had a great experience at our facility. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-11T07:46:00","review":"Great staff! Jackie is awesome! Clean facility, easy access, and all climate controlled.","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"James S."},{"reviewId":"199db554-4c87-4dcf-9fdc-5160d7bb2db1","range":0,"rating":5,"reply":"We are utterly delighted to hear that you had a very good experience at our facility. Thank you for recommending us 100%!","replyTime":"2024-07-09T16:11:00","review":"Very good environment.  I recommend 100%","source":"Google","submissionTime":"2024-07-09T00:00:00","userName":"Taki M."},{"reviewId":"c6f43cbb-4932-4639-8eda-45e459a1f5de","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage on Warwick Ave. Corey is a valuable member of our team and we are glad he was able to assist you. Thank you for recommending us!","replyTime":"2024-07-06T08:02:00","review":"Highly recommend Extra Space Storage on Warwick Ave.  Corey, the manager, is extremely helpful with all aspects of storage unit rental.  The facility is clean and well maintained.  I have rented a unit for the last few months, and will again if the need arises.","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Lisa W."},{"reviewId":"c73ecd79-1b1d-4963-80cc-3847c6c36ddf","range":0,"rating":5,"reply":"We're happy to hear that Corey provided you with exceptional service during your experience at Extra Space Storage. Thank you for sharing your positive feedback with us!","replyTime":"2024-07-06T13:51:00","review":"I had an excellent experience at Extra Space Storage. Corey the manager was exceptional. He was incredibly friendly and attentive, making sure all my needs were met throughout the entire process..\nI highly recommend Extra Space Storage to anyone looking for a storage unit.\nGreat job Corey!!!","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Kiya W."},{"reviewId":"f31731ef-6c06-443e-a0ff-95e0abad4dda","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Corey at our location. Thank you for recommending us to your colleagues and friends.","replyTime":"2024-07-06T15:54:00","review":"Corey was extremely efficient in finding the right type of unit for my needs. Not only did he excel in customer service, but he was organized, and explained the entire process without missing a step. I would unequivocally recommend this location to colleagues and friends.","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Tre."},{"reviewId":"77401f66-61ec-4c4f-9d2f-54aeebe34b49","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We strive to provide excellent service to all our customers. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-03T12:02:00","review":"Tion did a FANTASTIC job of inquiring about my storage needs and presenting options that met both my storage and financial requirements. He and Pam were very helpful to not only me but to everyone who entered the facility while I was there. HIGHLY RECOMMEND!!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Jackie P."},{"reviewId":"9536fb18-cda2-4a9e-92cc-770b01a53813","range":0,"rating":5,"reply":"We're thrilled to have been able to assist you and your daughter during a difficult moment. Our team is always here to help in any way we can. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-02T09:16:00","review":"My 7 year old daughter is autistic and was having a bad moment.  The guys here help me out so much . They even help me load my truck.  So grateful for their help.","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Isabella Z."},{"reviewId":"b0e1d60b-830f-4984-ba11-00665c5b15a2","range":0,"rating":5,"reply":"Thanks for sharing your positive experience with us! We are honored to have Tion on our team and glad to hear that he was able to assist you with all your storage needs. We look forward to providing you with excellent service throughout your time with us.","replyTime":"2024-07-03T09:24:00","review":"The start of my rental here is fantastic. It was easy to sign my lease and do all the paperwork online. When I arrived at site for first time, I decided I wanted a little more info. Tion was wonderful! He took the time to show me all the tricks to make storing easier. He even showed me my exact unit, which was very helpful considering how big the building is. I’m looking forward to continued business here at this Extra Space Storage.","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Lindsay M."},{"reviewId":"14fe9e42-146e-42f3-9402-bf483f149982","range":0,"rating":4,"reply":"Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at our facility. ","replyTime":"2024-07-01T07:59:00","review":"Quick & polite service. Clean, well lit, & safe facilities. 3 bays at 10’ & 1 bay taller than that. Plenty of 4 wheeled hand carts.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"p s."},{"reviewId":"c0e87409-89c6-40f5-8c2a-d92ac98d68f3","range":0,"rating":5,"reply":"We are thrilled to hear that you had a great experience with our customer service. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-30T13:01:00","review":"Great customer service.","source":"Google","submissionTime":"2024-06-30T00:00:00","userName":"Jennifer B."},{"reviewId":"6200e554-ca58-4aa8-b6d9-e60b57594825","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our staff! We strive to provide excellent customer service.","replyTime":"2024-06-29T09:40:00","review":"Very friendly staff, very helpful.","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Drew P."},{"reviewId":"15d7963f-d652-4c47-b088-1e7e46437eb8","range":0,"rating":5,"reply":"Hi Roxanne, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Corey is very helpful and courteous. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.","replyTime":"2022-02-18T10:28:00","review":"A+ service. Quick, speedy and fast service. Very clean facility. Corey is very helpful and courteous. Thank you. We’ll definitely use this facility again and recommend to anyone who needs a storage unit.","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Roxanne O."},{"reviewId":"715cc072-e1ca-4310-b5d8-87ce7fdce93c","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with renting from us! Thank you for the kind words.","replyTime":"2024-06-28T10:54:00","review":"Super easy to rent! You just fill out a quick online form, go to the property to get the key and lock, and then you are good to go! The property manager was also very nice!","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Sabrina K."},{"reviewId":"25138fc2-0dd1-4987-83f1-fec2953f96e2","range":0,"rating":5,"reply":"Thanks for the positive feedback, Wendy! We're glad Corey and the staff were able to provide you with excellent service.","replyTime":"2024-06-28T11:53:00","review":"Corey and the staff were incredibly helpful and informative.  Over and above service and much appreciated!","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Wendy"},{"reviewId":"d9d0de14-a1ec-4afd-9c57-69208c95153b","range":0,"rating":5,"reply":"Brooke, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Welcome to Extra Space Storage!","replyTime":"2019-10-17T11:39:00","review":"Very clean, and affordable, helpful staff. 10/10 would recommend to all family and friends!","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"Brooke C."},{"reviewId":"8b483957-32d3-44e4-8a18-fbf3e0aa30ba","range":0,"rating":4,"reply":"Your review is appreciated. We are utterly delighted to hear that you found our staff to be good and nice to deal with, and that our facility is very clean. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-26T14:38:00","review":"Very good and nice people to deal with place is very clean","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"William C."},{"reviewId":"864fb620-0574-40d8-ba7c-b9173bc591eb","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience at our facility. Our team is dedicated to providing a clean and helpful environment for all our customers. Thank you for your kind words.","replyTime":"2024-06-26T15:19:00","review":"Very clean facility and very helpful staff,, the manager on site seems to have a lot of experience and know what he's doing,, really appreciate The experience here","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"buck R."},{"reviewId":"a7a59df5-2882-4c11-8823-052bd5b15808","range":0,"rating":5,"reply":"We are pleased to hear that Cory provided excellent service! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-25T08:02:00","review":"Cory is the man!","source":"Google","submissionTime":"2024-06-25T00:00:00","userName":"Matthew T."},{"reviewId":"b0ebce92-fb70-4a4f-9ec6-682406678372","range":0,"rating":5,"reply":"We are privileged to have provided you with a great experience at our storage facility. Thank you for your kind words about Corey and our business. We strive to provide top-notch service to all our customers. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-24T12:45:00","review":"Loved the time here !! Storage unit was very well took care of !! & Corey was the best staff I could’ve ran into with all the help he gave me!! Truly great business !!","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Chase L."},{"reviewId":"ba69ab9c-caa3-4b4e-8857-0132ffd5c670","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad Corey was able to assist you efficiently. We strive to maintain a well-run and welcoming facility for all our customers.","replyTime":"2024-06-21T10:13:00","review":"Corey was a big help! Very efficient and helpful. Facility is ran very well and looks very nice and welcoming!","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Smoke E."},{"reviewId":"08396cbd-5017-463b-adba-3c134ffacb13","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Corey provided you with a great experience and excellent service. We appreciate your feedback and look forward to assisting you in the future.","replyTime":"2024-06-25T08:02:00","review":"Corey always makes sure I have a great experience with ExtraSpace Storage! He is prompt, gets me the best deal. And I feel safe on the property. He checks on me while moving my stuff in or out of storage.  Fast and reliable service!","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Rb B."},{"reviewId":"734ee6a9-0d07-4a44-92fc-cee485a81087","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We are glad we were able to help you out in a pinch, and we appreciate your recommendation. We hope to continue to provide you with excellent service in the future.","replyTime":"2024-06-20T07:20:00","review":"I moved out of my unit at the beginning of June. I flew in to KY with the intent of moving my things out only to realize I left the key to my unit back at my new residence…STATES AWAY! The staff at Lyndon Extra Space location were totally understanding and, without hesitation, were kind enough to open my unit with ease. I was so grateful for their help- 10/10 recommend","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Emily M."},{"reviewId":"50e2d50f-f62f-4c1c-a40c-e40a7cdee52e","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Jeffrey! We're glad Jackie and Tion were able to assist you efficiently. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-20T09:19:00","review":"Jackie and Tion were wonderful, quick and efficient with getting my unit set up!","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Jeffrey R."},{"reviewId":"2823894c-e1d3-4ae6-ab4c-917a686b6b07","range":0,"rating":5,"reply":"We're utterly delighted to hear about your excellent experience with Corey! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-19T14:34:00","review":"Excellent customer service! Corey was incredibly helpful to us when we were downsizing our unit. Great experience!","source":"Google","submissionTime":"2024-06-19T00:00:00","userName":"Hannah T."},{"reviewId":"e7af13a2-4565-42af-8945-838593e423bb","range":0,"rating":5,"reply":"We're delighted to hear that you found our team helpful and kind. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-15T11:47:00","review":"they are so helpful and kind\nwiling to help with any and all questions","source":"Google","submissionTime":"2024-06-15T00:00:00","userName":"william a."},{"reviewId":"ec5c7c55-d3f7-456e-ab19-3575aa5fbc7f","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage for your storage needs. We are privileged to have Corey on our team and we're glad to hear that he made your experience stress-free. We look forward to providing you with excellent service in the future.","replyTime":"2024-06-11T11:23:00","review":"Corey was such an amazing help. He helped me with the process of choosing the best storage unit as I am relocating from New York. The process was so stress free and I will be storing my items from here on!","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Mekayla F."},{"reviewId":"b33305be-8fa1-43e3-b5cd-a80466b1a9c0","range":0,"rating":5,"reply":"We're overjoyed to hear that Corey was a big help during your storage unit rental experience. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-11T12:37:00","review":"I had a nice experience well renting out my storage unit and Corey was a big help","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Aaliyah E."},{"reviewId":"981f8719-19ec-4bf4-802f-b6db4b8fe2b8","range":0,"rating":5,"reply":"Thanks for the positive feedback, Sabrina! We sincerely value your kind words about our staff and the cleanliness of our units. Corey Booker is a valuable member of our team and we're glad he was able to assist you. ","replyTime":"2024-06-10T08:29:00","review":"Everything was great using this space as storage! Unit was clean and held everything well! Staff was also very friendly and helpful with whatever I needed! Corey Booker (the manager) was always very kind and helpful with whatever I needed assistance with !","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Sabrina P."},{"reviewId":"942b937c-6f4f-4631-b076-89e4d3764c46","range":0,"rating":5,"reply":"We're pleased to hear that you had a positive experience with our staff and facilities. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-07T12:43:00","review":"Very friendly staff and easy process for storage rental. Great pricing and clean facilities.","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"Jordan H."},{"reviewId":"e6e1fad3-e4a0-4014-b8bf-b891b90c5bee","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for recommending Extra Space Storage!","replyTime":"2024-06-07T12:49:00","review":"Amazing customer service. The staff here is nothing short of outstanding, very helpful, and very welcoming. I HIGHLY RECOMMEND this place!!","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"Ethan C."},{"reviewId":"cbfbc2bf-41b0-4dad-9a10-6f858ba3e794","range":0,"rating":5,"reply":"Thank you for your review! We're honored to hear that you found our facility friendly, clean, and helpful. We appreciate your recommendation and are glad to be your preferred storage option in the area.","replyTime":"2024-06-06T09:03:00","review":"Friendly, very clean and very helpful !!\nhighly recommend.\nPreferred place in this area","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"jeremy n."},{"reviewId":"750bb420-cf85-41e4-af31-1b97995ba353","range":0,"rating":1,"reply":"Thank you for leaving us a rating, S.. We're sorry to hear that you're unsatisfied with your monthly rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2024-06-06T08:26:00","review":"Ripoffs! My starting rate was $17 for a 5x5 and the next thing I know I'm paying $48.","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"S. T."},{"reviewId":"ad07b3c4-5302-49fd-9289-4f2e1f6f48e5","range":0,"rating":5,"reply":"Thank you for your kind words about our Warwick location and Tion's excellent service. We are privileged to have such dedicated team members.","replyTime":"2024-06-01T15:25:00","review":"I visited the Warwick location today to gather information about renting a space. Tion was great, explaining the services, answering my questions, and showing me available spaces. I was very impressed with both the facility and his professionalism. Many thanks to Tion for his kind help and patience.","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Mary K."},{"reviewId":"07c55239-b893-44a4-9dff-c3d8d0358932","range":0,"rating":5,"reply":"We're glad to hear that Corey was able to assist you with finding your storage unit and accessing its location. Thank you for sharing your positive experience with us.","replyTime":"2024-05-31T12:40:00","review":"Found Extra Space Storage randomly online and went through their website to rent out a storage unit. Very beginner friendly website as well as introduction to renting my first storage unit. Overall a clean place with friendly workers. Corey the Manager there was very helpful with showing me where my unit was and the best way to access its location.","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Michael A."},{"reviewId":"573e214c-c7f2-4e4b-9837-75fce9408ef0","range":0,"rating":5,"reply":"We're ecstatic to hear that you had a positive experience with us, Karla! Thank you for your feedback.","replyTime":"2024-05-30T14:21:00","review":"Very clean and up-to-date; love the garage bay for loading and unloading\nTion was great with check in, no issues!","source":"Google","submissionTime":"2024-05-30T00:00:00","userName":"Karla D."},{"reviewId":"67c0d3ea-f531-487e-ae1a-ec054b6c6cd2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're excited to hear that Tion was able to provide you with excellent service and make your experience with us a positive one. We appreciate your recommendation and look forward to serving you again in the future.","replyTime":"2024-05-23T14:57:00","review":"My aunt and I visited today after having a more sour experience with another storage spot earlier in the day. We were met with a VERY nice, helpful young man named Tion who was not only happy to help us but more than helpful in many other aspects as well. He told us everything we may have needed to know, and got us all ready to go! We could NOT have done it without him and he was amazing!!! If I had anyone looking for a good place for storage - I would recommend this spot hands down.","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Eden F."},{"reviewId":"26514e54-b44f-40cb-9b52-af5b9db69c7e","range":0,"rating":5,"reply":"We're grateful for your kind words about Tion's expertise. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-15T14:55:00","review":"Tion is top notch. He knows his occupation well.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Gregory G."},{"reviewId":"4fbf1c53-bf78-435b-ad16-5817cb151718","range":0,"rating":5,"reply":"Hi William, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-05-13T09:55:00","review":"Corey helped me out this morning and was very friendly and efficient. I’ve had no issues storing here for the past year.","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"william h."},{"reviewId":"32be63cd-f505-4d1d-914a-3f4c8c29f65d","range":0,"rating":5,"reply":"Ivy, we are so happy to hear that we could accommodate you and provide a smooth rental experience. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-01-18T10:36:00","review":"Update: used the unit for 4 months due to a moving emergency and the storage unit contents stayed safe, dry and in great condition! The checkout process was very easy. I would definitely use them again.\n\nPast: Needed a storage unit on short notice due to a family emergency and was SO glad this was the one place nearby that was open and allowed us to rent and use a unit same day!\n\nNathan was very helpful over the phone, the paperwork was quick and easy to do digitally (though it doesn’t render very well on mobile devices), and the unit itself was clean and ready for us.\n\nThe digital aspect of the experience made it much easier than I thought it would be.\n\nMy family was able to avoid losing literally everything because we were able to secure this unit—we’re so grateful!","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Ivy C."},{"reviewId":"7e543625-eb4e-4f37-8036-44e244af86ab","range":0,"rating":5,"reply":"Hi Lil, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-10T13:53:00","review":"Cory and heath were very helpful! Thanks for all the assistance today. Highly recommend renting units. Place very clean & friendly cardinal moving. ????","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Lil 4."},{"reviewId":"592d95da-a016-4871-932b-7c55fcb0b9ac","range":0,"rating":5,"reply":"Hi Deshawn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory and Heath! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-10T13:53:00","review":"Cory and Heath was great today... was very helpful to us cardinal movers\nSpace is really clean... I wouldn't mind renting a storage unit here... thanks guys","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"deshawn b."},{"reviewId":"34e00948-56bb-4ddb-87b9-9dc3dfbb79be","range":0,"rating":5,"reply":"Hi Peter, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Laurie! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-05-10T09:26:00","review":"Laurie was very professional and extremely helpful.  The facility is clean and well maintained. The garage bay door access is an excellent feature.","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"Peter H."},{"reviewId":"a8eb243f-e8f2-4567-ad62-8b2b2caa76ff","range":0,"rating":5,"reply":"Thank you for your 5-star review, Storyofthegoats. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-05-09T10:17:00","review":"Easy to work with, nice place","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"storyofthegoats"},{"reviewId":"d47b63d2-50ca-474d-adec-bbb6305da834","range":0,"rating":5,"reply":"Hi Sarcastic, thanks so much for your review! We are thrilled to hear your experience with Corey was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-05-09T10:20:00","review":"Hi, My name is Mark and I have bought abandoned Storage Units for 13 years at Extra Space , one Extra Space Employee stands out. His name is Corey, he is very nice and helpful and honest. I bought an abandoned storage unit last week and rented the unit to work out of.  I didn't realize it,  but I forgot to get my deposit back when I rented the storage unit but Corey caught up with me today and got that back to me.  Not everyone would do that. I know I can trust Extra Space since they employ great people. Great person. Thankyou Corey.","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Sarcastic S."},{"reviewId":"ff25dd26-9e37-41ad-9e75-7c4b5a214646","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Tom! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage. \n\n","replyTime":"2024-05-09T15:34:00","review":"Used our unit for almost 5 years. Friendly, professional staff. Clean, secure, easy to access facility. Strongest recommendation","source":"Google","submissionTime":"2024-05-08T00:00:00","userName":"Tom B."},{"reviewId":"12cd2563-7deb-4738-8047-0cb3a9f601a9","range":0,"rating":5,"reply":"Hi Terri, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-08T15:22:00","review":"Corey and his staff are fantastic and very pleasant and easy to work with. The facility in Lyndon is very nice and super clean, the cleanest and nicest storage facility I have ever been in. I highly recommend Extra Space.","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Terri Z."},{"reviewId":"79deded2-69cf-4e54-a6a2-9c63d6745b18","range":0,"rating":5,"reply":"Hi Hizgrase, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-05-08T14:36:00","review":"Great experience. Extra helpful and friendly!!! So far really satisfied!!!","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"hizgrase"},{"reviewId":"8f22db65-823d-4f3d-b447-52c5b804b678","range":0,"rating":1,"reply":"Hi Caitlin, we're sorry to hear you were unhappy with your rate.  We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2024-05-08T10:25:00","review":"Raised my prices every 8 months, and there was communication issues between the storage manager and employees when I vacated my unit, which led to inconvenient phone calls for two days.","source":"Google","submissionTime":"2024-05-05T00:00:00","userName":"Caitlin W."},{"reviewId":"38071959-994d-47eb-800c-bcc66610f4e7","range":0,"rating":5,"reply":"Hi Claudinho, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-05-07T10:35:00","review":"Reservation and paying online was super easy. Very friendly personnel at the facility.","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Claudinho A."},{"reviewId":"1a02b1e4-c83f-4645-afcd-bb22b009b517","range":0,"rating":5,"reply":"Our team appreciates your rating, Doug. Thank you for being a loyal Extra Space Storage customer!","replyTime":"2021-09-29T17:10:00","review":"I have posted this review before, but I rented another unit yesterday with the help of Mr. Corey Booker  and I had the same amazing experience! So, I am just going to copy and paste my previous review, because EVERYTHING still applies!\n\nThere are a lot of storage facility options out there, but I emphatically recommend this one, for several reasons. The number one reason is the manager - Corey Booker! I am 64 years old, and lament the decline of  customer service in society in general. Mr. Booker, however, epitomizes customer focused service and assistance. He is always extremely patient, congenial, and helpful. He knows his facility thoroughly and went out of his way to meet my needs. And, after signing me up, and doing all the paperwork, I realized I actually needed something different. Without the slightest hint of annoyance, he happily reviewed other options with and assigned me another unit, going through the rental process again. I have rented before from the Extra Space Storage facility on Warwick Avenue with the help of Mr. Booker, and my experience was the same. So, in addition to Corey Booker’s superior customer service, I find the facility clean, well lighted, with excellent climate control and security. They offered a special web rate, which he explained would possibly go up after a few months (which did occur the first time I rented) but the money I saved the first few months was significant, and the price it escalated to was still very competitive. 5 stars for this particular location!","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Doug S."},{"reviewId":"841a7d6e-0367-4f88-92cd-fa507d5f5aa2","range":0,"rating":5,"reply":"Thanks for the awesome review, Aspen! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage whenever you need us.","replyTime":"2024-05-01T09:26:00","review":"Best experience I have had with a storage unit place","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Aspen C."},{"reviewId":"14bd240f-21ee-4fb8-a646-d31c871bac89","range":0,"rating":5,"reply":"Hi Priscilla, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-05-03T15:18:00","review":"Customer service provided by Tion was outstanding. He was thorough with explaining the process and answered all of my questions. He was very kind and was more than happy to help.","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Priscilla Q."},{"reviewId":"50282a35-538d-44d3-900c-6b3bacb5b11f","range":0,"rating":5,"reply":"Hi Vicky, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-04-24T14:14:00","review":"I rented my storage locker online. They were quick to give me a call not long afterward to make sure I had all the information I needed.  The lady in the office was extremely helpful.","source":"Google","submissionTime":"2024-04-23T00:00:00","userName":"Vicky B."},{"reviewId":"caaabc70-c633-4edb-bd7e-08e8abd7d310","range":0,"rating":5,"reply":"Hi Katie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Pasat and Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-23T11:38:00","review":"Pat & Corey treated me well. Great customer service!","source":"Google","submissionTime":"2024-04-22T00:00:00","userName":"Katie H."},{"reviewId":"f5f868e1-4c4b-48e7-906a-6c5e0a6fd43b","range":0,"rating":5,"reply":"Hi James, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey and Kay! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-23T11:07:00","review":"At the 8002 warwick avenue address Corey and Kay were both very helpful and knowledgeable of all the services offered at each facility! They made sure we had all the information we need to help decide what was the best for us. They were very detailed on all the information we need and went out of there way to make sure we hand everything! If all the members of this company is this good they must have the best team in the world! The facility was super clean and organized! Great company","source":"Google","submissionTime":"2024-04-22T00:00:00","userName":"James S."},{"reviewId":"cddabb4a-4c7c-4d7e-87f4-48b8ee6edd08","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Joey. We're committed to being your go-to stop for all your local storage needs! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  ","replyTime":"2024-04-19T16:19:00","review":"Awesome establishment. No issues and my stuff stayed save and dry.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Joey Z."},{"reviewId":"e300b52d-8242-455d-94b6-ddf28b467e07","range":0,"rating":5,"reply":"Hi John, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-04-20T15:06:00","review":"Just transferred to the Winchester location from another facility due to a recent relocation.  The staff were friendly and welcoming.  The facility was clean well maintained. I look forward to doing longterm business here. Great place!","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"John M."},{"reviewId":"13cae741-a4f1-49ab-a3b0-beec592b53a3","range":0,"rating":5,"reply":"Hi Hanna, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-04-19T14:01:00","review":"Great staff! The complex is clean, units are as described, and pricing is fair!","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"Hanna R."},{"reviewId":"851f226a-2c73-460c-8dfb-375a30fc0ce1","range":0,"rating":5,"reply":"Thank you for the review, Mitziebruce20! We pride ourselves on having a friendly, helpful staff and are so happy Laurie was able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-18T13:09:00","review":"Laurie was so kind and helpful!  I really appreciate it!","source":"Google","submissionTime":"2024-04-17T00:00:00","userName":"MitzieBruce20 O."},{"reviewId":"947b4577-fbbb-472c-8220-dfd06a4b2383","range":0,"rating":5,"reply":"Hi Stephanie, thanks so much for your review! We are thrilled to hear your experience with Corey and Tion was positive. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n\n","replyTime":"2024-04-11T10:54:00","review":"This is hands down the nicest storage facility I have EVER seen, and the customer service provided by Corey and Tion is second to none. When we arrived on check-in day, and they took us to our unit, we decided we needed a larger unit. Corey and Tion assisted us and handled the situation in no time. The facility is immaculate, and offers the ability to drive your car into the building to unload. This was an added bonus because it was pouring rain when we moved our things. If I could give 10 stars I would!","source":"Google","submissionTime":"2024-04-10T00:00:00","userName":"Stephanie W."},{"reviewId":"1d997573-44d6-46c4-93be-402e4f426637","range":0,"rating":5,"reply":"Vinny, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.","replyTime":"2024-04-05T15:06:00","review":"Great rates. Good, safe location. Facility seems secure. Great Service! Jackie was very friendly and helpful!","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Vinny Z."},{"reviewId":"a7b58cd7-632d-49e0-bd52-81289a266787","range":0,"rating":5,"reply":"¡Gracias por tus amables palabras, Joselyn! Estamos comprometidos a brindar un excelente servicio al cliente. No dude en llamarnos al 888-storage si necesita algo.\n\n","replyTime":"2024-04-04T09:19:00","review":"Excelente servicio estoy muy satisfecho por su trato","source":"Google","submissionTime":"2024-04-03T00:00:00","userName":"Joselyn F."},{"reviewId":"1b1e7285-2e00-4b5c-9bb0-edf382f1ef57","range":0,"rating":2,"reply":"Thank you for leaving us feedback, Kiley. We are sorry to hear you did not have a positive experience with us. If you'd like to provide more details please call us at (502) 412-9096.","replyTime":"2024-04-01T11:35:00","review":"Clean place, but prices always changing and increasing, management never returns phone calls and just isn’t helpful.","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Kiley F."},{"reviewId":"8bb6de25-80bd-4da7-9673-e4cc31e57f96","range":0,"rating":5,"reply":"Thank you for the excellent rating, John. We are glad Corey was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2024-04-01T13:05:00","review":"Very easy to set up a new rental agreement.  Corey provides great customer service!","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"John W."},{"reviewId":"fec25493-9924-463b-8e83-e8c3bbd9329e","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Erin! We're so happy to hear Jackie was able to make your rental process fast, easy, and painless! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2024-03-29T09:52:00","review":"Jackie just signed us up for a storage unit and it was fast, easy and painless. She gave us a great deal.\nThanks!","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Erin L."},{"reviewId":"3eb14bba-f888-464f-b13c-9860308131fb","range":0,"rating":5,"reply":"J, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-03-28T15:10:00","review":"The process was quick and easy and the staff super friendly and helpful","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"J D."},{"reviewId":"3a3f4a69-bc4a-4e78-b3e8-34050153eabd","range":0,"rating":5,"reply":"Thank you for the kind words, Steven. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2024-03-25T08:27:00","review":"Extremely happy with this location.. Mr.Corey thank you ??????","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Steven C."},{"reviewId":"80e107b5-8e11-4604-a4df-1a0905d49154","range":0,"rating":5,"reply":"Hi Emily, thank you for your review. We're glad our team was able to help! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.   \n\n","replyTime":"2024-03-26T08:28:00","review":"Extremely helpful! Highly recommend!! Jackie was great!!!!!","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Emily W."},{"reviewId":"2b99c452-4838-4a30-acac-9801844227f8","range":0,"rating":5,"reply":"Thank you for your 5-star review, Doug. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-24T11:03:00","review":"Excellent company to do business with","source":"Google","submissionTime":"2024-03-24T00:00:00","userName":"Doug A."},{"reviewId":"b1ec6ee6-d85c-45de-a425-b5310359f45f","range":0,"rating":5,"reply":"Thank you for the kind words, Naz! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-23T14:16:00","review":"Great service, used the space while traveling. Worry free about my belongings safety.","source":"Google","submissionTime":"2024-03-23T00:00:00","userName":"Naz D."},{"reviewId":"d3c28313-ffe0-4486-bf04-fcd7c9526f23","range":0,"rating":5,"reply":"Thank you for the review, Darcus! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-16T10:20:00","review":"The associates have always been courteous and very helpful.  I am so glad that I am here at this facility.","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Darcus B."},{"reviewId":"7a5d0512-f1d5-4bec-88df-122e09e21140","range":0,"rating":5,"reply":"Hi Reynold, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n\n","replyTime":"2024-03-16T10:53:00","review":"Fantastic staff very clean space and controlled access. I highly recommend!","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Reynold"},{"reviewId":"5c96757f-c0ea-4a3b-a79e-f3897a6e9247","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, R! We're so happy to hear Jackie was able to make your rental process easy! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2024-03-15T13:53:00","review":"Jackie with J is the best,she made the progress very easy.","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"R C."},{"reviewId":"fdc9796f-7f16-44e1-9cb8-28afd3b13a64","range":0,"rating":5,"reply":"Thank you for the kind words, Gary! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-14T12:12:00","review":"Excellent service and great facility!","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Gary R."},{"reviewId":"26ead2a2-3284-41bf-bf4d-337410e9848d","range":0,"rating":5,"reply":"Hi Jeffrey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-03-15T10:29:00","review":"Awesome people. Easy to work with and signing up was a breeze.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Jeffrey S."},{"reviewId":"8682b911-67f5-4321-bdc0-550f72fd3e27","range":0,"rating":5,"reply":"Hi Resean, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-03-11T10:36:00","review":"Used the storage facility and I wasn’t disappointed, it’s very spacious and clean.","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"resean g."},{"reviewId":"988366c4-acf4-4bf4-889e-5e8c73674459","range":0,"rating":5,"reply":"Hi Kord, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-08T10:46:00","review":"Been renting from this facility since it opened. Love it. Corey is amazing. Wouldn’t dream of ever using a different facility.","source":"Google","submissionTime":"2024-03-08T00:00:00","userName":"Kord O."},{"reviewId":"8808da69-f8d8-4c1c-9d84-1ea0da59db10","range":0,"rating":5,"reply":"Thank you for the kind words, Heather. We're glad Corey was helpful, welcoming, and great at keeping our property clean! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2024-03-09T09:56:00","review":"This location is one of the cleanest and best ran. Corey is always very helpful and welcoming every time I am there! Highly recommend this location!","source":"Google","submissionTime":"2024-03-08T00:00:00","userName":"Heather B."},{"reviewId":"76838ef9-d398-4d9e-81c1-7e598538f88e","range":0,"rating":5,"reply":"Robert! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (502) 412-9096.","replyTime":"2024-03-07T08:50:00","review":"Very clean and secure facility with extremely helpful staff. The store manager, in particular, went out of their way to make sure I was taken care of when closing out my account. If I ever need storage space in Louisville again, I'll be sure to choose this location.","source":"Google","submissionTime":"2024-03-06T00:00:00","userName":"Robert H."},{"reviewId":"f9addcdb-bc48-4067-809d-7018efd764f3","range":0,"rating":5,"reply":"We think Jackie is great too! Thanks for the positive review, Sarah. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-29T13:18:00","review":"Jackie was amazing with helping with all my questions I had! She was very patient and took the time! Excellent communication and service!! She’s the best!","source":"Google","submissionTime":"2024-02-29T00:00:00","userName":"Sarah D."},{"reviewId":"3eceb33f-0293-4ea7-9130-02e537bebe4f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Becky! We're so happy to hear Cory was able to make your rental process easy! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2024-02-28T07:42:00","review":"This place is great.  We've used them a couple of times.  Cory always  made check out soooo easy.  It's clean and in good repair.  Even going to the unit by myself I always felt safe.","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"Becky S."},{"reviewId":"c8439398-68c4-4784-928d-82b57d47e3fb","range":0,"rating":5,"reply":"Hi Lyndsie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-27T15:27:00","review":"Corey was incredibly generous with his time and gave me an impromptu tour of the facility. This is my first time renting a storage unit, so I didn’t even know what questions to ask. Corey anticipated any and all potential areas of doubt and confusion that I may run into and explained them thoroughly. His customer service was impeccable.\nThe building itself is very clean, easy to navigate, and conveniently located. I am very happy I chose this location.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Lyndsie M."},{"reviewId":"fb498535-35ff-46ad-b1de-d3e86703d754","range":0,"rating":5,"reply":"Hi Staci, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Cory was able to provide a positive experience! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n \n","replyTime":"2024-02-24T13:00:00","review":"Cory was absolutely amazing today when I came in!!! He was so helpful, friendly, and knowledgeable about his facility. I have health issues that keep me from walking far at times and he help me get the perfect unit close to the elevators. He was just awesome!! Thank you so much Cory for everything!!","source":"Google","submissionTime":"2024-02-23T00:00:00","userName":"Staci S."},{"reviewId":"c6e88bcb-2758-4f8c-b05a-a094e7a744d5","range":0,"rating":5,"reply":"Hi Martha, thanks so much for your review! We are thrilled to hear your experience with Shawn and Corey was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-02-24T09:18:00","review":"I came in for a unit today and couldn’t be more pleased with the service and professionalism of the staff. Shawn and Corey were pleasant, informative and welcoming. Highly recommend.","source":"Google","submissionTime":"2024-02-23T00:00:00","userName":"Martha W."},{"reviewId":"2ce87009-576c-48ff-b0d3-84169f8168a8","range":0,"rating":5,"reply":"Thank you for the kind words, Brianna! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-22T09:26:00","review":"Super good service!! Corey was very nice, patient and understanding!! He was funny and explained everything really well.","source":"Google","submissionTime":"2024-02-22T00:00:00","userName":"Brianna C."},{"reviewId":"bf8a5877-8c1f-4a75-9912-1be98b066b6b","range":0,"rating":5,"reply":"We appreciate your feedback, Joe. Thank you for recognizing Jackie's exceptional service at our facility. As always, we're here to help at 888-storage whenever you need us. ","replyTime":"2024-02-18T08:52:00","review":"Jackie is the one not the two !","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Only J."},{"reviewId":"6b62847a-e71c-46f9-ac02-d631f30f0a7d","range":0,"rating":5,"reply":"Thank you for the kind words, Eightballent. We're glad our manager Jackie was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2024-02-18T08:43:00","review":"Jackie was amazing","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"EightballEnt."},{"reviewId":"6900f81d-a1e3-4cca-8f88-b6e4f39a1f3e","range":0,"rating":5,"reply":"Hello No, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2024-02-18T08:38:00","review":"Jackie and Corey are Great!!!!","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"NO R."},{"reviewId":"d6632a40-35be-455d-98cb-6737696d5748","range":0,"rating":5,"reply":"Hi Errica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cori! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-02-14T11:38:00","review":"Cori is super helpful and always nice.. new girl Jackie is well trained and very patient with all my questions.","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Errica J."},{"reviewId":"a2ca8610-bc24-4766-8f5e-0271091cd56a","range":0,"rating":5,"reply":"Thank you for the kind words, Ty. We're happy to hear that Jackie and Corey were able to help with your lost key issue! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2024-02-15T12:44:00","review":"Appreciation to Jackie and Corey for helping me today with my lost key issue. Jackie is new to the team, however very attentive to customer needs. Keep up the great work!","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Ty B."},{"reviewId":"2d5a0c24-86c0-4738-94b1-bceeb7ffdacf","range":0,"rating":5,"reply":"Hi Max, thanks so much for your review! We are thrilled to hear your experience with Corey was positive. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-15T12:45:00","review":"Experience was amazing. Place was clean, easy to use and has great enclosed parking for loading and unloading. Corey was very helpful and great to work with.","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Max T."},{"reviewId":"46b93316-5dad-4faf-97d9-e940f82b2737","range":0,"rating":5,"reply":"Hi Alex, thanks so much for your review! We are thrilled to hear your experience with Corey was positive. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2024-02-12T12:34:00","review":"This is my first time using a self storage place and I cannot recommend Extra Space in Lyndon enough. Corey has been so nice and welcoming, he really made this a great experience for me and taught me everything I needed to know about the place. The facility is very clean and excellently maintained. Parking and unloading experience is exceptional and just plain easy for someone who has never dealt with storage places before. I highly recommend renting a unit here if you have storage needs.","source":"Google","submissionTime":"2024-02-12T00:00:00","userName":"Alex B."},{"reviewId":"c05047b3-21d9-4261-b350-3f5239d00ded","range":0,"rating":5,"reply":"Thank you for the kind words, Jonah! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-12T13:33:00","review":"They are great people! Especially Jackie, her customer service is amazing!!!","source":"Google","submissionTime":"2024-02-12T00:00:00","userName":"Jonah R."},{"reviewId":"02e1eb97-a4bb-4596-a5ac-087ce0ad9a3e","range":0,"rating":5,"reply":"Hi Ryan, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-12T13:32:00","review":"They are incredibly helpful and the storage space is very clean. I would highly recommend","source":"Google","submissionTime":"2024-02-12T00:00:00","userName":"Ryan K."},{"reviewId":"994bfefb-6477-4232-99e1-54de3b25a103","range":0,"rating":5,"reply":"Hi Robert, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Corey was able to provide a positive experience! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-10T14:51:00","review":"This Extra Space location is excellent. Easy access, large loading facility, well lit, clean, plenty of loading carts and secure. Best part is the superb manager, Corey Booker. Very knowledgeable, helpful in selecting a storage unit, pleasant to work with. Would use this location again if needing storage facility.","source":"Google","submissionTime":"2024-02-10T00:00:00","userName":"Robert C."},{"reviewId":"838df7b9-54b4-4e43-8bb3-4c97a13a1e0a","range":0,"rating":1,"reply":"Hi Tyler, thank you for the feedback. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage.","replyTime":"2024-02-01T16:16:00","review":"Watch out for the incremental price hikes! We now pay $200/month for a space that started below $100. It's a nearly criminal racket!","source":"Google","submissionTime":"2024-02-01T00:00:00","userName":"Tyler C."},{"reviewId":"471f5111-a25f-4272-9846-06739f17bdc9","range":0,"rating":5,"reply":"Hi Evan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-02T09:09:00","review":"Clean, safe, and includes many nice amenities such as climate control and loading bays. The manager, Corey, who helped me pick out a unit, was extremely helpful and accommodating. He is really attentive to your specific needs and is always willing to help out with anything. One thing that impressed me is that he seems to know everyone that rents here on a personal level and is always checking in on people when they visit to see if they need help. Highly recommend this place if you need an extra space to store your stuff.","source":"Google","submissionTime":"2024-02-01T00:00:00","userName":"Evan Y."},{"reviewId":"e60683ab-b293-4a4a-8b0d-793c34e5c821","range":0,"rating":5,"reply":"Hi Shayne, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-01-31T12:00:00","review":"Excellent service and Clean secure facility","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Shayne C."},{"reviewId":"35fdee7e-afa7-495e-a8cd-d2262bb257c4","range":0,"rating":5,"reply":"Hi Gerardo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-31T11:46:00","review":"One of the best storage always clean I love it","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Gerardo A."},{"reviewId":"8004a10c-b895-4156-88d2-d478b3f71195","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-31T14:21:00","review":"Super helpful and never any problems!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Michael J."},{"reviewId":"21c5edf5-34ab-4e85-8569-7446dcf0f85b","range":0,"rating":5,"reply":"Hi Matt, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-31T14:19:00","review":"Manager was super helpful and we got a huge discount on a large space. Really appreciative. The units are clean, well lit and safe. As a local business owner I’d certainly recommend.","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Matt C."},{"reviewId":"0d6265db-5740-4be1-9893-1def1170ec3b","range":0,"rating":5,"reply":"Hi Csah87, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-31T15:29:00","review":"Amazing place and amazing service. ??","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Csah87"},{"reviewId":"62d74498-9898-4509-802b-02d98def3b1d","range":0,"rating":5,"reply":"Hi Jason, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-26T12:38:00","review":"I needed emergency storage and these folks stepped up for me over and over again, if you need storage services look no further.","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Jason C."},{"reviewId":"8679808c-4301-41de-8df8-29566770088e","range":0,"rating":5,"reply":"Hi Ernest, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-23T09:42:00","review":"These guys are always great for my Cozzini Bros business. Appreciate them","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"Ernest W."},{"reviewId":"8cea3fee-bf17-48ad-b5ed-889123458966","range":0,"rating":5,"reply":"Hey Jaidyn, thank you for your kind review! We love to hear you had a positive experience renting with Corey. Let us know if there's anything else we can do to keep your experience great! Give us a call at 888-storage or stop by the office if you need anything!","replyTime":"2022-01-26T12:49:00","review":"Great service Corey was hands down INCREDIBLE!","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"jaidyn c."},{"reviewId":"56288e5f-d19f-4026-a3cf-578096f9428d","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Alexandra. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!","replyTime":"2024-01-17T18:02:00","review":"The employees where wonderful and I couldn’t have ask for better service then i received great job!!","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Alexandra B."},{"reviewId":"419d153f-7425-4005-b70c-912a21241d4e","range":0,"rating":5,"reply":"We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (502) 412-9096.","replyTime":"2024-01-17T18:09:00","review":"5 stars if i could give it 6 i would! did not disappoint at all if anything it was beyond my expectations. and they aint playing when they say EXTRA space storage, it fit all 3 of my horses, my pet cow, and my sisters chihuahua. i probably have could fit minivan in there too but i love riding around in big Shirley too much. anyways cbfw, 10/10, 5 stars, the best storage facility in kentucky.","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Ru’weida A."},{"reviewId":"f556f4bb-cdbd-4226-be91-30d86d937a3a","range":0,"rating":5,"reply":"Hi Alesia, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Corey was able to provide a positive experience! Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2024-01-18T08:19:00","review":"I have rented a unit here for 3 + years. I have had the best experience here. I like to give Corey the manager 5 ??. He has always been very helpful, kind and knowledgeable about the business. He is a prime example of what customer service is about. Thank you Corey for all you do.","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"Alesia B."},{"reviewId":"e4ed3ea3-c988-4d79-8d1d-04d9dfc686c9","range":0,"rating":5,"reply":"Hello, Ross. Thank you for the 5-star review! We're so happy we could help at our Louisville location. Please call (502) 412-9096 if you need anything!","replyTime":"2022-01-15T11:04:00","review":"Ive been with Extra Space Storage for about a year now.  It's always clean.  I always like talking to Corey when I go in; very professional and courteous.  I always recommend Extra Space Storage when I can.","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Ross C."},{"reviewId":"7f76d923-9066-4047-874c-f8f4e0614276","range":0,"rating":5,"reply":"Thanks, Jessica! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! Call us at (646) 713-1236 if you have any questions or need assistance with your rental!","replyTime":"2021-10-29T07:59:00","review":"Cleanest storage facility ive been to. Thanks for your help Corey in selecting the correct unit.","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"JESSICA W."},{"reviewId":"98ccc1e2-9065-4c5e-bc5b-90dddf2fccb1","range":0,"rating":5,"reply":"Clara, our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! We appreciate you recommending us to your friends and family.","replyTime":"2019-12-30T16:18:00","review":"I have been with Extra Space Storage for about 4 years now.  I always know it’s going to be clean when I go in and always stop and chat with Corey.  It’s well maintained and would recommend Extra Space Storage to everyone!","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Clara R."},{"reviewId":"2d34ebce-6e1e-47c9-9c2c-4f052542c8de","range":0,"rating":5,"reply":"Hi Lindsay, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-17T08:16:00","review":"Corey is great to work with!!  My company does a lot of work for Extra Space and if I ever need anything, I can give Corey a call and he helps me out!  Way to go Corey!","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Lindsay L."},{"reviewId":"f124954e-1b3a-4006-9bf1-d94135be083d","range":0,"rating":5,"reply":"Hi James, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-17T08:16:00","review":"Great service","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"James A."},{"reviewId":"197873b4-e940-4165-8b7f-9ca4b444da69","range":0,"rating":5,"reply":"Thank you for the kind words, Jazmin. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2024-01-17T08:19:00","review":"Corey booker is an amazing manager helped me with everything I needed. Thank you Corey!!!!","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Jazmin"},{"reviewId":"10882935-4215-478d-ab77-450b3d91d839","range":0,"rating":5,"reply":"Hi Sierra, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2024-01-17T08:21:00","review":"Very friendly staff.","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Sierra C."},{"reviewId":"2fb7f432-2702-4f10-8926-f628e6590d77","range":0,"rating":5,"reply":"Gina, thank you for your review. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Corey and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2019-10-17T11:41:00","review":"Great service…I’ve been with extra space storage 2+ years ….always great to work with Corey","source":"Google","submissionTime":"2024-01-15T00:00:00","userName":"Gina H."},{"reviewId":"24961461-1ab5-4bb3-8c50-cfce33519b42","range":0,"rating":5,"reply":"Hi Anthony, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-16T09:41:00","review":"Shout out to Corey Booker!!! I ended up not needing a storage unit that I had already paid for and he kindly revered my payment in a timely manner. Excellent Service!","source":"Google","submissionTime":"2024-01-15T00:00:00","userName":"Anthony G."},{"reviewId":"1cd5595e-fbac-40c6-bdfa-463fdcb3f183","range":0,"rating":5,"reply":"Thank you for the review, Dr. Christopher! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-13T10:14:00","review":"Super great place inside and out! Friendly staff and even better service!\n\nWe needed a new lock and our cut and they did not hesitate and was very quick and kind! 6 stars so recommend","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"Dr. C."},{"reviewId":"1f5245aa-0205-4401-9211-536bd8c0f86f","range":0,"rating":5,"reply":"Thanks for the kind words, Breanna! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\r","replyTime":"2024-01-13T10:12:00","review":"Best storage solution in town! The customer service is always top notch and the location is perfect for wherever you might land in Louisville. I would recommend this place over and over to accommodate your needs.","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"Breanna A."},{"reviewId":"b3c7eacb-8e70-4fa0-ae1c-5dcb3da2b772","range":0,"rating":5,"reply":"Thank you for the kind words, D. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2023-12-28T08:22:00","review":"Corey was super helpful!","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"D B."},{"reviewId":"44d7f862-e88b-4663-a9c6-d8062af551bd","range":0,"rating":5,"reply":"Hi Mohamad, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-12-28T08:23:00","review":"Great customer service, have been with them for almost 3 years now. They were able to transfer me to a larger unit for my last few months over the phone in minutes. Easy access through the gate and safe. Only improvement I would like to see is better lighting in some areas of the indoor small storage units.","source":"Google","submissionTime":"2023-12-27T00:00:00","userName":"Mohamad B."},{"reviewId":"be72194f-9a1e-416b-a4fa-ace8bfc9f2f2","range":0,"rating":5,"reply":"Our team is so happy you had a great experience, Jim! If you need any assistance the future feel free to stop by or call us at (502) 412-9096.","replyTime":"2023-12-24T11:30:00","review":"Dave was friendly,  informative,  and helpful.","source":"Google","submissionTime":"2023-12-23T00:00:00","userName":"Jim H."},{"reviewId":"cf99788a-5d8d-406c-b382-6ac488a4853e","range":0,"rating":5,"reply":"We appreciate the review, A. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions. ","replyTime":"2023-12-24T10:58:00","review":"Customer service was excellent. Cory was an excellent help!","source":"Google","submissionTime":"2023-12-23T00:00:00","userName":"a h."},{"reviewId":"62e8471a-d010-44f8-8000-f5d610fa70b7","range":0,"rating":5,"reply":"Hi Austin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-12-13T11:39:00","review":"Excellent team to deal with.","source":"Google","submissionTime":"2023-12-13T00:00:00","userName":"Austin K."},{"reviewId":"f653d899-bdc7-4712-b1c1-53dd1fdd3563","range":0,"rating":5,"reply":"Hi Jarrad, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-05T16:24:00","review":"Extra space storage on 8002 Warwick Avenue gave me one of, if not the best experience for keeping my belongings safe, secure and worry free. Cory the manager was exceptionally helpful and Heath definitely delivered on his word, and made my move in and out hassle free. I would highly recommend this facility to anyone who needs storage for their furniture and priceless belongings. Thank you Heath and Thank you Cory!","source":"Google","submissionTime":"2023-12-05T00:00:00","userName":"Jarrad B."},{"reviewId":"2d33b01f-e8ac-415e-bd74-034adf463f5e","range":0,"rating":5,"reply":"Thank you for the review, Kendall! We pride ourselves on having a friendly, helpful staff and are so happy Dave and Corey were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-02T09:16:00","review":"Very helpful staff, Thank you to Dave and Corey, had many questions and concerns that were handled in a timely manner, highly suggest doing business","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Kendall D."},{"reviewId":"ac9c5c0f-acb9-4382-b55f-b732a74ea2d8","range":0,"rating":5,"reply":"We think Corey and Dave are great too! Thanks for the positive review, Krystal. We pride ourselves on having a helpful and friendly staff. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2023-12-02T09:39:00","review":"Corey and Dave were awesome and very helpful in taking care of our storage needs!","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Krystal G."},{"reviewId":"d8ec2f4a-2ee1-44aa-b853-563cef92de0c","range":0,"rating":5,"reply":"Hi Teresa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with David and Kevin! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-04T13:21:00","review":"I had a fantastic experience with ExtraSpace Storage! The staff is incredibly friendly and helpful, making the entire process a breeze. Thank you specifically to David and Kevin. The facility is always impressively clean and well-maintained, providing a safe and organized environment for my belongings. Highly recommend for their exceptional service and commitment to cleanliness!","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Teresa A."},{"reviewId":"ed2a578b-7514-4b8c-849b-18c226a153f1","range":0,"rating":5,"reply":"Hi Cameron, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-11-20T14:13:00","review":"Extra Space is the first indoor storage facility I've ever used. For the most part, I've been overwhelmingly satisfied with the experience. The facility is always super clean, and everyone I've talked to who works there is fantastic. Though the incremental price increases over time do give me some calls for concern, at the moment I feel that I'm getting my money's worth.\n\nThough I am giving it five stars, I will point out one sticking point that has came up recently. Throughout the summer, I noticed that the building was way warmer than usual. The whole reason I opted for an indoor space was to store several musical instruments and assorted gear. I do kind of worry about the temperatures getting hot and warping some of my more sensitive instruments. Also, it just makes it super uncomfortable when you are loading and unloading things. I'm assuming this is a cost saving measure, but it's one I'm not thrilled about it all.","source":"Google","submissionTime":"2023-11-20T00:00:00","userName":"Cameron H."},{"reviewId":"80e5f374-c551-474d-a510-e88e2dff4788","range":0,"rating":5,"reply":"Hi Virginia, thank you for your review. We're glad our team was super helpful in answering all your questions and going over the rates. We're happy we were able to provide a smooth rental experience. Feel free to reach out any time at 888-storage.  \n","replyTime":"2023-11-20T14:06:00","review":"First site visited to find a storage unit and didn't need to go elsewhere. This place checked all the boxes and the staff were super helpful answering all our questions and going over the rates. Sign up was fast and easy!","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Virginia J."},{"reviewId":"12208f24-8d5a-4a5e-8163-822844582635","range":0,"rating":5,"reply":"Hi Yosean, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-18T12:00:00","review":"Corey Booker excellent service","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Yosean P."},{"reviewId":"008cdd01-379b-44bd-a031-3abd544213d8","range":0,"rating":5,"reply":"Thank you for the excellent rating, Felix. We are glad Corey was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-11-18T13:38:00","review":"Corey Booker excellent service","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Felix E."},{"reviewId":"8e39aa8c-f86a-43a5-b291-c1b95de25103","range":0,"rating":5,"reply":"Thank you for the excellent rating, Step-customs. We are glad Corey was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-11-18T12:02:00","review":"Excellent Customer Service by Corey Booker (Store Manager). Very Friendly & Understanding. Definitely Recommend.","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Step-Customs P."},{"reviewId":"0ffaf6dd-7bc1-4e7c-9507-9f9ebe539337","range":0,"rating":5,"reply":"Hi Diana, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-11-10T12:50:00","review":"Extra Space was a great storage unit for me. It was very clean and well staffed so that any time I was in need of anything, I had someone to speak to. Fortunately, the place is easy for any individual to use while still being super secure with multiple security measures in place for only renters to be able to access. I would happily rent with them again in the future!","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Diana I."},{"reviewId":"bef3d78b-c143-4d18-8eb5-91b744864393","range":0,"rating":5,"reply":"Hi Logan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-11-07T13:14:00","review":"Great location, amazing staff and super easy to work with.","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"Logan F."},{"reviewId":"4a562722-347c-4e93-9cbc-24a87f6c4416","range":0,"rating":5,"reply":"Hi E, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-07T11:36:00","review":"Great experience renting here for the last couple of years. My move in and out were literally seamless; almost too easy. Cory the manager was great and was always taking care of my account and any questions I ever had.","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"E M."},{"reviewId":"4163b996-4f49-44e0-83d6-92f0abf31574","range":0,"rating":5,"reply":"Thank you for the review, Tami! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-02T08:08:00","review":"Your kindness and help was greatly appreciated! You have won us over as future customers!","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Tami Q."},{"reviewId":"9af67772-2727-433c-99f7-a652256fe329","range":0,"rating":5,"reply":"Thank you for the excellent rating, Puddie. We are glad Corey was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-10-31T14:02:00","review":"Great customer service, clean facility…Corey does a great job!!!\nHighly recommend","source":"Google","submissionTime":"2023-10-31T00:00:00","userName":"Puddie S."},{"reviewId":"0f2dfd44-1f22-446e-ac2f-044bca2a4572","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jennifer! We're happy Corey was able to provide a smooth rental experience. Please call us at 888-storage if you need anything.\n","replyTime":"2023-10-31T11:40:00","review":"It was great! The online reservation process was easy to go thru, even when the system needed to me go in and verify the whole process, Corey was wonderful and so helpful!!","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Jennifer C."},{"reviewId":"91287979-f8eb-479b-b25e-d0a14d7b3425","range":0,"rating":5,"reply":"Hi G, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-31T12:49:00","review":"This was an unusual situation as I needed to closeout a storage for someone who couldn't be there. However, the manager, Corey Booker, was great helping me get the access, resolving any questions I had and even disposing of the empty boxes which were in the storage unit along with the actual items that I was there to transport. If I needed a unit, I would definitely consider this location!! Clean and neat and great people!!","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"G m."},{"reviewId":"c2bde6be-6f11-47f9-b30c-3ea2bbea59b5","range":0,"rating":5,"reply":"Hi Haley, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-10-27T14:51:00","review":"Cory is the best at his job! Very pleased to work with him.","source":"Google","submissionTime":"2023-10-27T00:00:00","userName":"Haley H."},{"reviewId":"092ccdbb-068c-48a4-9a7c-dcc183615232","range":0,"rating":5,"reply":"Hi Kandee, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey. We're happy he quickly resolved the issue you experienced and exhibited great customer service. We're excited to have you at Extra Space! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.\n","replyTime":"2023-10-27T08:44:00","review":"There was a small incident the 1st day trying to access my storage. I believe it was just a misunderstanding. Management was very quick to correct the issue. Corey was great. He was efficient, informative and exhibited great customer service skills. This is my first time using a storage facility and I can’t be happier with the customer service that I received. Rates are affordable. The facility feels safe. For those reasonings I give them 5 stars even with the small hiccup. Highly recommend","source":"Google","submissionTime":"2023-10-26T00:00:00","userName":"kandee g."},{"reviewId":"6e996d3f-1238-4886-8d0e-fe7c923ee396","range":0,"rating":5,"reply":"We're sorry to hear this, Wendy Harris. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Thank you for choosing Extra Space Storage. ","replyTime":"2023-10-19T11:18:00","review":"I am extremely happy with extra space storage and Corey your store manager is very loyal and always helpful and .resourceful. I appreciate the service. On the other hand I am not happy about the price increase year after year. My unit went from $97 dollars to $132 dollars from 2020 to current. Great employees and services just continous increases. Gotta do better there.","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Wendy H."},{"reviewId":"939c0674-b772-40f5-89d2-5e062c557eca","range":0,"rating":5,"reply":"Thank you, Stephanie! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-10-19T10:47:00","review":"I arrived to a really clean exterior for the building! When I entered and asked for the restroom I was so relieved that the manager allowed me to use it with no fuss. After politely closing a call he greeted me and asked if there was anything else I needed! Clean interior, smells fresh, a nice place to wait for my companion to arrive for our unit.","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Stephanie K."},{"reviewId":"a729cbae-68fe-4670-b1c7-b36b60bfdd74","range":0,"rating":5,"reply":"Hi Jordan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-10-17T10:16:00","review":"Awesome staff and extremely helpful always!","source":"Google","submissionTime":"2023-10-17T00:00:00","userName":"Jordan G."},{"reviewId":"5973454f-e10c-4be3-a43b-e33f0877477a","range":0,"rating":5,"reply":"Thank you for the review, Wendy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-14T17:05:00","review":"Staff is friendly and helpful; facility is safe and clean.","source":"Google","submissionTime":"2023-10-14T00:00:00","userName":"Wendy S."},{"reviewId":"affe53ae-f123-458a-9198-364378101c25","range":0,"rating":5,"reply":"Thank you for the kind words, Star. We're glad Cory was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2023-10-13T15:11:00","review":"Cory was amazing great personality","source":"Google","submissionTime":"2023-10-13T00:00:00","userName":"star M."},{"reviewId":"e897d170-9660-4039-8572-7bddcf66d203","range":0,"rating":5,"reply":"Hi John, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-10-10T12:15:00","review":"Corey was so helpful when setting up my account and then also when moving my things out.  He is such a kind person and so helpful.  Thanks again and would recommend this location to anyone.  Thanks Corey.\nJohn","source":"Google","submissionTime":"2023-10-09T00:00:00","userName":"John M."},{"reviewId":"efff6322-cbf9-44c7-987f-5a8a01528818","range":0,"rating":5,"reply":"We think Yanci and Corey great too! Thanks for the positive review, Shelby. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-07T13:09:00","review":"Came here to get a unit and was helped out by the amazing Yanci and Corey. Super awesome team they have here!","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"Shelby 1."},{"reviewId":"02a00ff9-8135-46ff-9447-fa041e6e5b5c","range":0,"rating":5,"reply":"Thank you for the review, August! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-10-07T13:49:00","review":"Pardon my probable misspelling of the attendant’s name, but Yanci (?) was super chill and helpful. Let me hit up the office bathroom TWICE! And I guess he skates because he complimented my shoes, so I appreciate that.\nAnd Corey (who I suppose is the top dog) has been very cool and kind to my mother who’s been renting a unit there for a year or so.","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"August N."},{"reviewId":"0722c62a-5e5b-4e99-b8b8-5e6719568658","range":0,"rating":5,"reply":"Thanks, Isaid! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear Yanci was able to provide that for you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-07T15:28:00","review":"Was looking for a storage unit but wasn’t to sure on the prices and size that I needed. An employee there assisted me and answered all my questions I had. I ended up getting a 10x10 unit. I think the employees name who assisted me was Yanci. 10/10 stars!!","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"Isaid L."},{"reviewId":"c1273233-1763-435a-9c6c-9f94dc411fbb","range":0,"rating":5,"reply":"Ben, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. ","replyTime":"2023-10-05T13:37:00","review":"People were amazing, and super helpful!!! Really easy to work with, very quick process, unit is easy to find.","source":"Google","submissionTime":"2023-10-05T00:00:00","userName":"Ben P."},{"reviewId":"d1755723-30f8-43d6-9f51-2b198ea07925","range":0,"rating":5,"reply":"Thank you for the review, John! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!  If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-23T11:21:00","review":"Easy process and very polite and helpful staff.","source":"Google","submissionTime":"2023-09-23T00:00:00","userName":"John D."},{"reviewId":"198191bf-f069-4437-ab90-87f28ae44167","range":0,"rating":5,"reply":"Hi Bob, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alyssa! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-09-22T14:47:00","review":"Alyssa was very helpful in finding the right storage space for my needs. She was friendly, efficient, and very knowledgeable. She explained the rental agreement fully and answered all of my questions. I’m highly satisfied with today’s experience at Extra Space Storage.","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Bob P."},{"reviewId":"9750dad5-3695-4e34-a627-803a80834cf3","range":0,"rating":5,"reply":"Hi M, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey and Alyssa! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-09-20T10:48:00","review":"I was extremely pleased with my experience with Extra Space Storage at 8002 Warwick Avenue,\nLyndon, Ky. It was my first time using a  storage company. Corey and Alyssa were very helpful. The experience with them was quick, efficient and actually a pleasure. They were knowledgeable and helpful. They gave me insight on things that I hadn’t thought of which solidified my decision to sign up.\nThe unit is clean and extremely easy to access. Great job.\nM. Lottier","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"M L."},{"reviewId":"811d74a2-e205-4a0b-97a5-45a3e949f61a","range":0,"rating":5,"reply":"Hi Racyte, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Corey is responsive, reliable, and professional. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-09-19T10:12:00","review":"The Extra Space on Warwick Ave is a very clean, safe and well maintained facility. I'm a long time renter and my experience over the years with Corey, the manager,  has always been that he is responsive, reliable, professional and  stays on top of things, plus he's a very nice guy.","source":"Google","submissionTime":"2023-09-18T00:00:00","userName":"racyte"},{"reviewId":"a88efcd6-afa3-4b71-a49a-6e8904657304","range":0,"rating":5,"reply":"Hi Laura, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-09-13T08:40:00","review":"I had the same storage space at Extra Space for several years. I was able to store former client records securely as well as household items and bric-a-brac, until I was ready to shred, sell or gift them. The property is well-maintained, I always felt safe there, it’s clean, and there are staff always available to help out","source":"Google","submissionTime":"2023-09-13T00:00:00","userName":"Laura R."},{"reviewId":"0d3a93f1-7d57-4437-a5bc-47fc580acfd9","range":0,"rating":5,"reply":"Thank you, Google. Your rating means so much to us!","replyTime":"2021-12-01T10:03:00","review":"Outstanding customer service..","source":"Google","submissionTime":"2023-09-11T00:00:00","userName":"Interesting F."},{"reviewId":"6e55125a-f07c-4d38-a1f7-af1b857d1666","range":0,"rating":5,"reply":"Hi Mehdi, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-09-02T09:34:00","review":"Good people customer service thank you for everything","source":"Google","submissionTime":"2023-09-02T00:00:00","userName":"mehdi b."},{"reviewId":"9c27b7e2-4936-4313-b1c8-6f7032c7a9c6","range":0,"rating":5,"reply":"Hi Lee, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory!  Please stop by the office or give us a call at 888-storage if you need anything. ","replyTime":"2023-08-22T17:16:00","review":"I came in to this location. Meet Cory Booker at the front desk. Wonderful man and stuff member. Instructed and educated me on the unit that I've purchased. Definitely can tell he has been doing this for a very long time. Insure me that my property is secure with the top of the line technology. Put any worries or fears that I may have at ease.  I'm so thankful I came to this location and met Cory Booker. Definitely going to refer everyone to extra space storage and Cory Booker??????","source":"Google","submissionTime":"2023-08-22T00:00:00","userName":"Lee G."},{"reviewId":"2c11ae58-141e-4d0c-8d3e-a178d39bb875","range":0,"rating":5,"reply":"Hi Kevin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-08-21T08:23:00","review":"great customer service. Transparent attendant and clean facility","source":"Google","submissionTime":"2023-08-20T00:00:00","userName":"Kevin S."},{"reviewId":"501adafe-7d8d-4db6-a27b-e13161be4a70","range":0,"rating":5,"reply":"Hi Mm, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-08-19T14:12:00","review":"Great experience with this storage facility. Everyone we spoke to was very nice, knowledgeable, and helpful. Thanks!","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"MM C."},{"reviewId":"a57cd14b-390b-4fc0-9e0a-510540107cf2","range":0,"rating":5,"reply":"We think Elizabeth is great too! Thanks for the positive review, This. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-05T08:34:00","review":"Elizabeth is amazing, fast, and resourceful!\nThank you again for your help!","source":"Google","submissionTime":"2023-08-18T00:00:00","userName":"THIS I."},{"reviewId":"a4a4e4b8-9d88-4a94-8754-6585625ea9e2","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words Taki. You can reach us at 888-storage if you need anything.","replyTime":"2023-08-17T16:06:00","review":"Wonderful customer service and great prices.","source":"Google","submissionTime":"2023-08-17T00:00:00","userName":"Taki L."},{"reviewId":"43698a72-8665-49ba-93f3-73b2e675c54b","range":0,"rating":5,"reply":"Hi Amanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-08-15T12:57:00","review":"Quick and easy very friendly and convenient","source":"Google","submissionTime":"2023-08-14T00:00:00","userName":"Amanda B."},{"reviewId":"3c99c0ae-9ea8-4b2b-b15f-37b9714de2a0","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Campbell. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-08-11T12:32:00","review":"Fantasy place.","source":"Google","submissionTime":"2023-08-11T00:00:00","userName":"Campbell M."},{"reviewId":"b82edb07-826c-46ce-9c95-77116b17c8b5","range":0,"rating":5,"reply":"Hi Grace, thank you for recommending us. We're glad Spencer was absolutely kind and patient with all your questions and concerns. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-08-11T10:59:00","review":"First time storing ever and Spencer was absolutely kind and patient with all my questions and concerns. Highly recommend","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"Grace B."},{"reviewId":"4834f3ba-6afb-4e05-9d0d-317149dd4300","range":0,"rating":5,"reply":"We think Spencer is great too! Thanks for the positive review, Carson. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-08-11T11:01:00","review":"Spencer was awesome and helped us out a lot!","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"Carson N."},{"reviewId":"7a03027e-d44d-4ab1-af2c-07310af89133","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Joseph! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to stop by the office if you need anything! ","replyTime":"2023-08-04T08:17:00","review":"Love the climat controllef. Safe place to keep You stuff","source":"Google","submissionTime":"2023-08-03T00:00:00","userName":"Joseph C."},{"reviewId":"de932278-decd-49b5-8dfd-6950f7c92d6b","range":0,"rating":5,"reply":"Hi Donna, thank you for your review! We're so happy to hear that your experience with the cleanliness and convenience of the facility has been positive! We're glad Cory was very helpful. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-07-31T15:48:00","review":"I had never needed off-site storage but when pipes burst on 12/25/22, I was close to a panic because while I saved most of my personal property with the help of neighbors & daughter & sil. This location was available to me immediately & provided clean, convenient space for my belongings. At move out, the manager, Cory was very helpful, letting me know what I needed to do by when to completely move out. A bonus - I always felt safe at the facility. I can't say enough good about Extra Space Storage off Lyndon Lane.","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Donna J."},{"reviewId":"91670e52-d957-4b75-b1c3-c9ec41a5a7a2","range":0,"rating":5,"reply":"Thank you for your feedback, Cari! Providing renters with clean and secure facilities is our top priority. We're glad Corey was able to meet your storage needs. If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2023-07-30T13:34:00","review":"Super impressed by how clean and secure facility is. Easy process to rent unit online, Corey was incredibly helpful and professional, and great features for easy loading and unloading. 24 hr access is also really handy.","source":"Google","submissionTime":"2023-07-30T00:00:00","userName":"Cari M."},{"reviewId":"e6bb4490-8937-4c78-b1a3-3546189918b2","range":0,"rating":5,"reply":"Hi Erin, thank you for your review. We're glad our team was incredibly kind and helpful! Feel free to stop by the office if you need anything! ","replyTime":"2023-07-20T11:27:00","review":"Staff was incredibly kind and helpful!","source":"Google","submissionTime":"2023-07-20T00:00:00","userName":"Erin G."},{"reviewId":"5eb497eb-044b-45c1-81a2-22af262952ce","range":0,"rating":5,"reply":"Hi Nautica, thank you for your review. We're glad Corey was very professional, and pleasant, and helped you with your door assistance with no problem. We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-18T12:56:00","review":"Corey was very professional, & pleasant. He helped me with my door assistance with no problem. & demonstrated how I needed to operate key! Thanks Extra Storage for your customer service","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Nautica S."},{"reviewId":"21ff78e9-00a9-4e9b-8db6-65bc9db44ef7","range":0,"rating":5,"reply":"Thank you for the kind words, James! We're committed to providing excellent customer service. We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-07-15T16:43:00","review":"Excellent customer service!!","source":"Google","submissionTime":"2023-07-15T00:00:00","userName":"James B."},{"reviewId":"b50d8ccf-8787-43e2-bef0-edfffe6665e7","range":0,"rating":5,"reply":"Thank you for recommending us, Matthew! Providing renters with clean, secure, and convenient facilities is our top priority. We're glad our team is always extremely helpful. Feel free to stop by the office if you need anything! ","replyTime":"2023-07-10T10:31:00","review":"Great storage facility. Secure, clean, and convenient. Staff is always extremely helpful. Highly recommend.","source":"Google","submissionTime":"2023-07-10T00:00:00","userName":"Matthew C."},{"reviewId":"b61faae2-d43c-4f7e-8ccf-7b3b92b230a7","range":0,"rating":5,"reply":"Thank you for the kind words, Carolyn. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2020-11-17T07:45:00","review":"Corey Booker was amazing help! Got my storage today!\n\nEdit: still one of the best storage places I've ever been to. All staff are amazing!","source":"Google","submissionTime":"2023-07-07T00:00:00","userName":"Carolyn S."},{"reviewId":"3ae90d6b-aa6f-4023-8eda-815447410d16","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Mimi. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ","replyTime":"2023-07-06T10:22:00","review":"It’s a best place and great services","source":"Google","submissionTime":"2023-07-05T00:00:00","userName":"Mimi K."},{"reviewId":"6434201f-bf91-43e7-9956-7cdc7e8bbe44","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Jeanne! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Cory has been a pleasure to work with and has always responded to your calls and requests. Thanks for recommending Extra Space Storage! Feel free to stop by the office if you need anything! ","replyTime":"2023-07-06T10:22:00","review":"The reason I picked Extra Space Storage is the reviews that I saw online over 3 years ago and this location has not disappointed. I needed a temperature controlled unit.  The facility is ALWAYS clean and well maintained. Cory has been a pleasure to work with and has ALWAYS responded to my calls/requests. I recommend Extra Space Storage on Warwick Ave. when someone asks me for a place to store their furniture. Thank you Cory!","source":"Google","submissionTime":"2023-07-05T00:00:00","userName":"Jeanne A."},{"reviewId":"79776d07-4d1f-46ca-8143-23d1899692e7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Mr.. We are glad Corey went above and beyond to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-07-01T16:22:00","review":"This is an amazing place! They go above and beyond to help me out!  Corey was an amazing helps went above and beyond and helped me with an issue with my lock.  He is highly professional and skilled and excellent at customer service.  Give the gentleman a raise!","source":"Google","submissionTime":"2023-07-01T00:00:00","userName":"Mr. R."},{"reviewId":"4ed6c6f1-4c02-402b-b000-bb498f1d4fec","range":0,"rating":5,"reply":"Hi Tim, thank you for your review. We're glad our team was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-06-16T10:38:00","review":"Thanks for all your help!","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Tim B."},{"reviewId":"e02e4e12-9aa8-428a-84e1-1013fecab157","range":0,"rating":5,"reply":"Carissa, Thank you for taking the time to leave such a positive review about your experience at Extra Space Storage! We are thrilled to have exceeded your expectations with our friendly and helpful manager Corey, the cleanliness of our facility, and the convenience of our climate-controlled storage spaces. We appreciate your willingness to pay a little bit more for the peace of mind and added benefits that Extra Space Storage provides compared to other storage facilities. If you ever need anything, please don't hesitate to reach out to us at (502) 412-9096. \n","replyTime":"2023-03-28T12:07:00","review":"Of all the storage places I have rented from before this is by far the Best of the Best. First the Manager Corey here at the Warwick location is the nicest and most help manager I have had the privilege of knowing. He isn’t just there to rent units and do his walk throughs. He is always there to help you with any problems and he even knows most of the people that rent here and has a personal relationship on some level with them. I see him talking with everyone that he comes across. That means something to everyone here to know that the person that over sees the place also cares about you. It helps you feel better about leaving your belongings. And as far as cleanliness it is always clean and I mean amazingly clean. Then when it comes to feeling safe this is the safest. Not only is the storage unit climate controlled but you get to pull up into bays and the bays are too. No more parking outside and trying to get my stuff from the car to inside the building while it is raining/ snowing/ etc. So it may have cost me a little bit more then the other places. But it wasn’t long before the other places had me paying more then that. The bottom line is I was willing to pay a little bit more for all the things I didn’t have to worry about now. So if you want to feel safe and important and know you don’t have to worry about you belongings then you need to rent for Extra Space Storage.","source":"Google","submissionTime":"2023-06-09T00:00:00","userName":"Carissa H."},{"reviewId":"465a8760-a94a-4a8d-bbe2-1356f1b43131","range":0,"rating":5,"reply":"Hi Heather, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-06-02T12:14:00","review":"Came to get a storage unit and was greeted by Corey. He gave me a tour threw the building and the unit I was wanting. Very good customer service! Would recommend renting here!","source":"Google","submissionTime":"2023-06-02T00:00:00","userName":"Heather H."},{"reviewId":"d20020d5-d958-48ff-97e5-ed14b8eb94d2","range":0,"rating":5,"reply":"Hi Jeff, thank you for your review. We're glad Alyssa was very professional and was able to answer all your questions. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-05-30T14:52:00","review":"Alyssa was very Professional and was able to answer all my questions.","source":"Google","submissionTime":"2023-05-30T00:00:00","userName":"Jeff H."},{"reviewId":"355374aa-9605-4ea6-8aad-55e187223e68","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Rented twice for my father’s belongings. The staffs are always so helpful and kind. The storage facility itself is very well managed but it’s the staffs that makes it so trustworthy. I will only rent here as long as I’m in Louisville :)","source":"Google","submissionTime":"2023-05-20T00:00:00","userName":"Michelle"},{"reviewId":"3b4381a7-e5eb-4239-a11b-5963d72fafbf","range":0,"rating":5,"reply":"Thank you for the review, Davina! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-05-06T14:01:00","review":"Very happy with this place! Great service.\nStaff is very friendly and helpful!","source":"Google","submissionTime":"2023-05-06T00:00:00","userName":"Davina M."},{"reviewId":"5f3b4622-970a-49c2-a334-a85b062bfdc0","range":0,"rating":5,"reply":"We think Elizabeth is great too! Thanks for the positive review, This. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-05T08:19:00","review":"Elizabeth is amazing, fast, and resourceful!","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"THIS I."},{"reviewId":"17f9153d-b795-43a9-acd6-cbb64f12acad","range":0,"rating":5,"reply":"Thank you for the kind words, Marcia. We're glad our team has been nice and helpful! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2023-05-03T08:46:00","review":"They are very nice and helpful. I have rented 2 units and never have any problems.","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"marcia b."},{"reviewId":"fe8fa303-7982-422e-8170-0f4e09308999","range":0,"rating":5,"reply":"Thank you, Demia! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (502) 412-9096 if anything comes up!","replyTime":"2023-05-03T09:45:00","review":"I originally rented another storage but quickly realized that they were too far and closed too early for me. that’s when I decided to rent with this location! The man that gave me a walk through to my space was very kind and was very detailed. Not only is the facility clean but it has the tools to make your move in super easy like a flatbed and elevator for upstairs access. I highly recommend!","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"Demia B."},{"reviewId":"19841e1b-591b-4d87-9f06-0b8aa3d1ac20","range":0,"rating":5,"reply":"Thank you for the review, Tracy! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Feel free to stop by the office if you need anything! ","replyTime":"2023-05-02T10:48:00","review":"Staff and facilities are top-notch. Accommodated all my needs. Thank you.","source":"Google","submissionTime":"2023-05-02T00:00:00","userName":"Tracy W."},{"reviewId":"5d570ed2-3cb6-4635-ace8-65f879d6abc2","range":0,"rating":5,"reply":"Thanks, Ryan! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! ","replyTime":"2023-04-23T11:10:00","review":"Alyssa was very helpful and answered all of our questions! She made the process of selecting a storage unit very easy!","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Ryan F."},{"reviewId":"5a9cc671-1f99-4eb0-82ba-94f554e16970","range":0,"rating":5,"reply":"Hi Jennifer, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-04-22T13:22:00","review":"Thanks Corey for all your help. Cleanest facility I’ve been to in Louisville..!!!!","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Jennifer T."},{"reviewId":"59888357-6fe6-46c8-bf8d-9e975821164e","range":0,"rating":5,"reply":"Hi Zachary, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alyssa! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-04-22T14:09:00","review":"Awesome staff! Alyssa was extremely professional & helpful ?????","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Zachary R."},{"reviewId":"9f907bc3-90d9-4c5a-8881-2f7e6879a649","range":0,"rating":5,"reply":"Hi Paige, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-04-21T12:49:00","review":"A wonderful facility. Always maintained and clean. The staff is amazing, always willing to help, never a hesitation to take care of any concerns. Had the unit for around a year and never had a single problem. All items came out in the exact condition they were stored in. Would highly recommend this facility to anyone in the area.","source":"Google","submissionTime":"2023-04-21T00:00:00","userName":"Paige C."},{"reviewId":"a3e51092-6090-4d57-8860-b19e7fb85d6b","range":0,"rating":5,"reply":"Thank you for the excellent rating, John. We are glad Laurie was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-04-14T15:12:00","review":"Laurie has awesome ?? customer service. Thank you guys.","source":"Google","submissionTime":"2023-04-14T00:00:00","userName":"John W."},{"reviewId":"9e3db1fe-f5b4-44bd-b075-122cc46f71cf","range":0,"rating":5,"reply":"Hi Margaret, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-08T09:33:00","review":"Cory at Extra space has gone above and beyond to help with my move. I am very appreciative of all his help! Thanks so much Cory","source":"Google","submissionTime":"2023-04-08T00:00:00","userName":"margaret b."},{"reviewId":"15db32c1-e590-4e24-9bc7-f895863a59d9","range":0,"rating":5,"reply":"Hi Kevin, thank you for recommending us. We're glad Corey and Alyssa were extremely helpful very kind and thorough with any details or questions you asked. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-04-05T13:20:00","review":"Been new to getting a storage unit in the area. Came into Extra Space Storage on Warwick Avenue and Corey and Alyssa were extremely helpful very kind and thorough with any details or questions we asked. Would recommend 10 out of 10 the place is very clean very security conscience and I believe it's one of the best storage places that I've been to!","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Kevin A."},{"reviewId":"ed210331-2125-42fe-9225-92e969bb2c17","range":0,"rating":5,"reply":"Hi Jared, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-04-04T10:41:00","review":"Great facility, Corey is a great person to work with and very helpful!","source":"Google","submissionTime":"2023-04-04T00:00:00","userName":"Jared S."},{"reviewId":"6940da15-f196-441d-8e68-fa8bb9e772c8","range":0,"rating":5,"reply":"Hi Noah, thank you for your review. We're glad Corey was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-04-04T10:54:00","review":"Great facility, Corey was very helpful, which allowed us to complete or job quicker.","source":"Google","submissionTime":"2023-04-04T00:00:00","userName":"Noah M."},{"reviewId":"7a8c7ab1-0b48-4165-be8c-70a2c06c6c93","range":0,"rating":4,"reply":"\nThank you for taking the time to share your experience, Jim. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at 888-storage if you need anything.","replyTime":"2023-03-24T05:14:00","review":"It would be nice if the lights worked","source":"Google","submissionTime":"2023-03-25T00:00:00","userName":"Jim W."},{"reviewId":"befc7496-c3ff-4e6d-97a2-e5248f2d34e6","range":0,"rating":5,"reply":"Hi William, thank you for your review. We're glad Corey Booker was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-03-26T12:17:00","review":"Corey Booker was very helpful getting everything done we needed done.","source":"Google","submissionTime":"2023-03-25T00:00:00","userName":"William S."},{"reviewId":"82adc63a-82fe-4ab3-a503-a343a5196533","range":0,"rating":5,"reply":"We agree that Corey is fantastic! Thanks for leaving a note to let them know you appreciate them, Heather! Feel free to stop by the office if you need anything! ","replyTime":"2023-03-20T14:14:00","review":"Corey was fantastic to work with we really ran him ragged!","source":"Google","submissionTime":"2023-03-20T00:00:00","userName":"Heather K."},{"reviewId":"f662aceb-8edf-4727-a164-da876db9b6d1","range":0,"rating":4,"reply":"Hi Darin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to swing by your local office for any further assistance!\n\n","replyTime":"2023-03-18T16:01:00","review":"Very nice and clean. Cool unloading area that's inside. It was just a little too expensive.","source":"Google","submissionTime":"2023-03-18T00:00:00","userName":"Darin R."},{"reviewId":"6e497818-a275-4e8a-98cf-4d73b5a14aea","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Ivory! We're so happy to hear our manager was able to make your rental process simple and friendly! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2023-03-10T15:19:00","review":"The guy running the facility I used was very knowledgeable and helpful.  He showed me around and how everything works.  He made the experience very simple and friendly. The facility was also very very clean and neat.  It's the best storage place I've ever seen or used.  I'm glad I made the choice.","source":"Google","submissionTime":"2023-03-10T00:00:00","userName":"Ivory C."},{"reviewId":"b36465f3-cf01-4250-aaa2-30d2bf227f02","range":0,"rating":5,"reply":"Hi Rita, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2023-03-10T11:09:00","review":"Great customer service and very clean","source":"Google","submissionTime":"2023-03-09T00:00:00","userName":"Rita"},{"reviewId":"431d0100-3d6d-43f4-88da-4e6ff9f07c23","range":0,"rating":5,"reply":"Thank you for the kind words, Martese. We're glad Corey has been an excellent help in getting you set up! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2023-03-07T10:01:00","review":"The storage space is great, the service is A1, Corey is excellent in helping get set up and going fast!  I've had the storage here 2 times now and I only prefer extra space for storages from here on. Much  Gratitude Extra Space Storage!","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"Martese B."},{"reviewId":"72a7587d-9d41-4d7d-b070-027f5ee4aede","range":0,"rating":5,"reply":"Hi Johnny, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2023-03-06T18:27:00","review":"Best experience finding a storage unit, facility is clean and staff is super helpful.","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"Johnny W."},{"reviewId":"ab22c890-7d9a-4fe1-9eda-b6f6cf47176f","range":0,"rating":5,"reply":"Hi Charlotte! Thank you so much for the positive review. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (502) 412-9096 or stop by the facility! ","replyTime":"2023-03-07T09:09:00","review":"Great customer service!","source":"Google","submissionTime":"2023-03-06T00:00:00","userName":"Charlotte P."},{"reviewId":"6ac53eae-3bce-4e07-baf8-fbde1e3ce37b","range":0,"rating":5,"reply":"Hi Josselyn, thank you for your review. We're glad our team was so helpful and very nice! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2021-06-14T17:30:00","review":"Went in to get assistance with my Space and my lock staff  was so helpful and very nice! Love their attitude and motivation to get the job done. As well as going above and beyond to helped me. Corey was very polite. Loved the atmosphere ! Thank you!!! Very clean, super easy to get in and get out.","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Josselyn R."},{"reviewId":"20c31b96-e383-49d8-901d-f0ea2f7e073d","range":0,"rating":5,"reply":"We think Cory Booker is great too! Thanks for the positive review, Judith. Feel free to stop by the office if you need anything! ","replyTime":"2023-02-16T11:58:00","review":"Terrific.  Cory Booker was amazing.  So helpful to an old lady (me).","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Judith W."},{"reviewId":"e1870336-46ce-4dcc-9ed6-6e85cc7d7a13","range":0,"rating":5,"reply":"Ruby! We're glad to hear that you had a positive experience with us! We are equally pleased that the site met your standards of cleanliness as well. If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (502) 412-9096.","replyTime":"2023-02-17T08:00:00","review":"Very friendly staff and always kept up, clean, and tidy!","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Ruby M."},{"reviewId":"1ffbe83a-fdee-4be4-86d5-584b0d9f4cb1","range":0,"rating":5,"reply":"Thank you for the kind words, Sara! We're committed to providing excellent customer service. We're glad Corey seems to know all things about the property and can explain anything about it. We're so happy to hear that your experience with the cleanliness of the facility has been positive! You can leave a review via Yelp, Facebook, and Direct Feedback. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-02-14T13:35:00","review":"Corey is a fine example of what customer service is. He seems to know all things about the property and can explain anything about it. The space is also the cleanest storage space ever.  Online pricing discounts are appreciated. However, unless you go to Google Maps and write a review, you cannot find a place to do so. Make writing a review easier if you want customers to give feedback!","source":"Google","submissionTime":"2023-02-14T00:00:00","userName":"Sara G."},{"reviewId":"e491463a-05c6-49f2-a187-3cee9c329f1c","range":0,"rating":5,"reply":"Thank you for the review, Niko! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We know location and price is important when selecting a storage facility and are thrilled we were able to provide that for you. ","replyTime":"2023-02-11T12:55:00","review":"Really quality customer service. Gave and recommended the best option for my needs (and it wasn't the most expensive). So, I knew it was real. Every person was very respectful and friendly. Clean and good environment. Highly recommend this place. Not a bot.","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Niko A."},{"reviewId":"a1a9249e-6c6b-44fa-9916-6ff14e3e5cae","range":0,"rating":5,"reply":"We think Heath is great too! Thanks for the positive review, Isabella. We're glad he was very well knowledgeable about the units and rates. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-07T10:43:00","review":"Heath did amazing ?? it was such an easy setup and he was very well knowledgeable on the units and rates. Thank you so much extra storage for making this an easy setup!","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"Isabella T."},{"reviewId":"574b3d79-ce96-4e53-815a-2d027671f3cc","range":0,"rating":5,"reply":"Hi Bluegrass, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! As always stop by the office or call us at 888-storage if you need anything. \n","replyTime":"2023-02-07T11:32:00","review":"Truly professional","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"BlueGrass T."},{"reviewId":"c3aa6853-8868-4662-b4b1-b3133e635f37","range":0,"rating":5,"reply":"Scout, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-02-05T12:07:00","review":"Fair price. Excellent facility. Easy in, easy out. First rate security with plenty of camera coverage and passcode entry. Staff is super helpful and accommodating.","source":"Google","submissionTime":"2023-02-05T00:00:00","userName":"Scout S."},{"reviewId":"f3e4e020-960b-4a1d-98a7-3dd6ea01a58a","range":0,"rating":5,"reply":"Thank you for the excellent rating, Lamarcus! We're happy we were able to provide a smooth rental experience. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.","replyTime":"2023-02-03T15:52:00","review":"Corey was very helpful. Customer service is as fantastic!","source":"Google","submissionTime":"2023-02-03T00:00:00","userName":"LaMarcus T."},{"reviewId":"d2fc4b1c-e73b-460d-9d13-88d3d1974727","range":0,"rating":5,"reply":"Thank you, Veronica. We're thrilled you had a positive experience renting with Corey at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-26T18:34:00","review":"By far the cleanest and best kept storage company in Louisville! The attendant Corey is professional and very nice and helpful. I’d give 10 stars if allowed","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Veronica B."},{"reviewId":"87343b50-39f2-451f-b0ca-49de9922d4c8","range":0,"rating":5,"reply":"Hi Sarah, thank you for recommending us. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We're glad Corey was very helpful and informative. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-25T14:16:00","review":"Extremely clean and easily accessible. Look for Corey, he was very helpful and informative. 10/10 would recommend for any storage needs!","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"sarah d."},{"reviewId":"190d2fe1-cd78-4487-9567-d7f1866861a9","range":0,"rating":5,"reply":"Thank you for the kind remarks, Debra! We're so happy to hear we have your recommendation! Security is our top priority and we appreciate that you have trusted us with your belongings! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-01-25T14:55:00","review":"Such a nice group of people who work at the Extra Space Storage in Louisville, KY. They helped store and distribute donations for animal rescues this holiday season. Recommend this for safe storage with people who care as if the belongings were their own.","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Debra M."},{"reviewId":"0eee0925-f961-4014-9f2a-3f93c1eacaa3","range":0,"rating":5,"reply":"Thanks, William! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-01-21T11:49:00","review":"These guys were friendly and quick, showed me units and got me the size I wanted. Great place.","source":"Google","submissionTime":"2023-01-21T00:00:00","userName":"william j."},{"reviewId":"09ab00a7-bc81-4ac8-9b69-6a8dfe0cb6b4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Michelle! We're so happy to hear Korrie was able to make your rental process hassle free! We are very pleased to hear that the site met your standards of cleanliness. Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2023-01-20T08:14:00","review":"Place was clean and Korrie and staff was very friendly and helpful.","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"Michelle C."},{"reviewId":"fcfeacd7-d68d-4270-91ea-a39b34ade44f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Azsa! We're so happy to hear Cory was able to make your rental process hassle free! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2023-01-16T08:00:00","review":"Cory is great! He was very knowledgeable and helpful with amazing customer service. Great facility and location!","source":"Google","submissionTime":"2023-01-15T00:00:00","userName":"Azsa S."},{"reviewId":"477034b7-02f7-43b0-9836-ead819505489","range":0,"rating":5,"reply":"Hi Catie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-01-14T15:05:00","review":"The manager Corey provides impeccable customer service in a kind and friendly manner. Our units were clean when we got them, and despite all the snow and rain they never once got wet inside. We were glad to have drive-up units at a convenient location.","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"Catie S."},{"reviewId":"54ee3015-8ddd-4be1-a126-a7aeedea05da","range":0,"rating":5,"reply":"Thank you for the excellent rating, Halle! We're happy we were able to provide a smooth rental experience. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-12T11:37:00","review":"Extra Space made the ease of finding the right storage unit a breeze! The online chat feature was great in assisting with my questions in real time, and the communication from the team members via email made me feel valued as a customer.","source":"Google","submissionTime":"2023-01-12T00:00:00","userName":"Halle P."},{"reviewId":"8429b276-4ade-45d7-8d5c-9aa171e897b8","range":0,"rating":5,"reply":"Hi Oscar, thanks so much for your review! We are thrilled to hear your experience was great. Providing renters with clean and secure facilities is our top priority. We're glad Adam was incredibly responsive and helpful. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-09T10:09:00","review":"Great experience! Easy online booking! Great service, clean, safe, gated in a nice community right off the highway! Adam was incredibly responsive and helpful.","source":"Google","submissionTime":"2023-01-09T00:00:00","userName":"Oscar A."},{"reviewId":"4e5a9631-79ba-4761-8c67-80c97381509f","range":0,"rating":5,"reply":"Hi Keisha, thank you for your review. We're glad Adam helped start your New Year off in the right direction with amazing customer service. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-05T13:20:00","review":"Adam @!Lagrange helped start my New Year off in the right direction with AMAZING customer service handling all my storage needs with a smile & saving me money too!","source":"Google","submissionTime":"2023-01-05T00:00:00","userName":"Keisha B."},{"reviewId":"9ef1ab3f-aa9f-401b-8452-31d1345ce9db","range":0,"rating":5,"reply":"Thank you for the kind words, Dwall! We're committed to providing excellent customer service. We're glad Adam was very polite, answered all your questions thoroughly, and was also great with recommendations. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-01-04T14:01:00","review":"Great customer service I want to specifically highlight Adam. He was very polite and answered all my questions thoroughly; seemed very experienced and was also great with recommendations. I would highly recommend this company and location specifically if you’re in need of a storage unit!","source":"Google","submissionTime":"2023-01-04T00:00:00","userName":"DWALL B."},{"reviewId":"e2a26596-0205-43b9-855b-08a54a05165d","range":0,"rating":5,"reply":"Hello, Lori. Thank you for the review. We're so glad Jordan could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-01-03T12:04:00","review":"Jordan was extremely polite and helpful. The facility is clean and modern.","source":"Google","submissionTime":"2023-01-03T00:00:00","userName":"Lori R."},{"reviewId":"787b3fe7-1200-4e8b-823f-02c888e6d465","range":0,"rating":5,"reply":"We think Corey is great too! Thanks for the positive review, Karen. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-03T17:55:00","review":"Corey has been amazing. Very helpful. Facility is very clean and easy.","source":"Google","submissionTime":"2022-12-31T00:00:00","userName":"Karen G."},{"reviewId":"442024c8-5a4e-42cf-971b-2e0f258ecb06","range":0,"rating":5,"reply":"Thank you for the kind words, Mr! We're committed to providing excellent customer service. \n","replyTime":"2022-12-29T10:00:00","review":"Top notch facility along with top notch customer service. No worries about my belongings.","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"MR H."},{"reviewId":"06940245-c16a-49e8-98fd-2f45dab678df","range":0,"rating":5,"reply":"Hi Beth, thank you for your review. We're glad Adam was very helpful in thoroughly explaining the process and answering all your questions. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-29T12:48:00","review":"Adam was very helpful in thoroughly explaining the process and answering all my questions. I am very impressed with the cleanliness and professionalism I experienced today.","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"Beth A."},{"reviewId":"e3f54670-2af3-40fb-bfba-63c1106018ac","range":0,"rating":5,"reply":"Hi C, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-28T08:20:00","review":"Clean units and friendly service. I would recommend","source":"Google","submissionTime":"2022-12-28T00:00:00","userName":"c F."},{"reviewId":"be5affbd-5b1e-49ce-9869-81ad34fcb6c9","range":0,"rating":5,"reply":"Hi Beverly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Adam! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-24T13:21:00","review":"Adam, was awesome, understanding and extremely helpful. Thanks again for all of your time, help and patience with me during this difficult time.","source":"Google","submissionTime":"2022-12-24T00:00:00","userName":"Beverly C."},{"reviewId":"3a387f40-e2a5-4703-ae39-a779dca13d33","range":0,"rating":5,"reply":"We think Adam is great too! Thanks for the positive review, Demetrius. We are thrilled to hear your experience has always been great since day one. We are committed to being the most affordable, safe, and accessible storage solution in your neighborhood. Stop by our office if you need anything in the future! \n\n","replyTime":"2022-12-19T15:17:00","review":"Adam is amazing. My storage experience has always been great since day one. This is an affordable, safe, and accessible place to rent storage from.","source":"Google","submissionTime":"2022-12-19T00:00:00","userName":"Demetrius H."},{"reviewId":"f488ecac-e9ae-4115-9842-49cfd1c9850d","range":0,"rating":5,"reply":"Hi Taylor, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Give us a call at (502) 412-9096 or stop by the office if you need anything! \n","replyTime":"2022-12-17T12:56:00","review":"The online process of purchasing a unit was very easy and quick! The facility is very clean and easy to use. Employees are very helpful.","source":"Google","submissionTime":"2022-12-17T00:00:00","userName":"Taylor C."},{"reviewId":"59ea804a-65ce-4349-bdb3-29f3fded9e13","range":0,"rating":5,"reply":"Hi Jake, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-17T14:06:00","review":"Awesome service! Corey really helped me out and got me hooked up. Definitely recommend!","source":"Google","submissionTime":"2022-12-17T00:00:00","userName":"Jake P."},{"reviewId":"1c2fbff6-840b-4dcc-ae9f-86f5c3298854","range":0,"rating":5,"reply":"Hi Nicholas, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Adam was super helpful and friendly. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-16T14:46:00","review":"Love this facility. So nice and clean. Spacious hallways to move furniture.\n\nAdam at the front desk was super helpful and friendly.\n\nGreat facility.","source":"Google","submissionTime":"2022-12-16T00:00:00","userName":"Nicholas N."},{"reviewId":"f1e99634-ed99-4a91-8b73-d14eaf8e87e8","range":0,"rating":5,"reply":"Wow, thanks Gaebriel! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations!","replyTime":"2022-12-16T07:14:00","review":"Very clean, security is top notch and the staff was very helpful and nice","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Gaebriel S."},{"reviewId":"3a0edbd5-6a3d-4837-859d-ad31975156de","range":0,"rating":5,"reply":"Thank you for the excellent rating, No! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future! ","replyTime":"2022-12-14T11:07:00","review":"Very quickly found the storage needed, filled out forms, and rented space.  All from the comfort of our office.  Thanks Lonnie!","source":"Google","submissionTime":"2022-12-14T00:00:00","userName":"No K."},{"reviewId":"8505e856-805d-4e37-9e2f-211eb364b5a4","range":0,"rating":5,"reply":"Hi Billy, thank you for your review. We're glad Corey and Adam were able to help! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-14T14:21:00","review":"Corey and Adam were very helpful, come see these guys for your storage needs.","source":"Google","submissionTime":"2022-12-14T00:00:00","userName":"Billy O."},{"reviewId":"6ca6134b-e8b5-44a0-853c-03206187729f","range":0,"rating":5,"reply":"B, thank you for the 5-star review! We think our team is great too! Stop by our office if you need anything in the future! ","replyTime":"2022-12-14T15:00:00","review":"Staff is excellent. Adam and Corey are outstanding help. 5 stars all around","source":"Google","submissionTime":"2022-12-14T00:00:00","userName":"B B."},{"reviewId":"a911b1c7-e65e-43de-a225-b2daa22782c0","range":0,"rating":5,"reply":"We think Corey is great too! Thanks for the positive review, Lashanda. We're committed to providing excellent customer service. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-12T14:37:00","review":"Corey is awesome!! Excellent  customer service!!","source":"Google","submissionTime":"2022-12-12T00:00:00","userName":"Lashanda L."},{"reviewId":"ae70ddd7-cf9d-4428-aa04-8af8adb8d4d4","range":0,"rating":5,"reply":"Thank you for your review, Nicole! Providing renters with clean facilities and friendly staff is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-12-10T14:02:00","review":"This place is always clean with friendly staff","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"nicole m."},{"reviewId":"a5c44071-b5f8-4680-b67e-262c6b8d438e","range":0,"rating":5,"reply":"Thanks for recommending us, Jeff. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need anything in the future! ","replyTime":"2022-12-09T09:20:00","review":"Everything was quick and easy to sign up and the facility is amazing.  You can drive inside the bay to park and access dollies right next to your car to wheel your boxes, etc. to your storage unit.  I highly recommend!","source":"Google","submissionTime":"2022-12-09T00:00:00","userName":"Jeff P."},{"reviewId":"598db8a3-75c9-461d-bd5c-443060541b28","range":0,"rating":5,"reply":"We think Cory is great too! Thanks for the positive review, Jean. We're glad he is extremely helpful, and knowledgeable, and goes the extra mile to resolve any issues. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-09T16:56:00","review":"Cory is great. He is extremely helpful and knowledgeable. It’s always a pleasure speaking with him. He goes the extra mile to resolve any issues.","source":"Google","submissionTime":"2022-12-09T00:00:00","userName":"Jean A."},{"reviewId":"e80b4148-b568-4141-a7ed-14eca816be49","range":0,"rating":5,"reply":"Thank you for the kind words, Jesusa! We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-12-08T13:33:00","review":"Great customers service!","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"Jesusa J."},{"reviewId":"20f465f7-9a2e-4b62-8aa6-3fcb13f3e98b","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Lawanda! We're glad our team is very accommodating and personable, and also goes above and beyond expectations. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-12-07T15:47:00","review":"I've rented a unit with Extra Space Storage for 2 years, now, and I have had the BEST experience with them! The employees are very accommodating and personable and ALSO go above and beyond expectations. The Manager Corey and Assistant Manager Heath are not only GREAT at their jobs, but, they are sincerely two of the nicest people I've ever met! The units and building are kept extremely clean and tidy, as well. I HIGHLY RECOMMEND!!!!!","source":"Google","submissionTime":"2022-12-07T00:00:00","userName":"Lawanda H."},{"reviewId":"ca72099e-8ab7-400b-a796-6ed04848a36b","range":0,"rating":5,"reply":"Hi Kylie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-06T12:26:00","review":"This place is great! Cory is awesome.","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"Kylie E."},{"reviewId":"22362327-9636-4514-b1c0-b878ad691e84","range":0,"rating":5,"reply":"Thank you for the excellent rating and recommendation, Cee! We're happy we were able to provide a smooth rental experience. We're glad our team was friendly. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-05T09:33:00","review":"ESS has been very smooth, and accommodating to me when I was a little late on my payment, which I was super thankful for! Easy to access, friendly staff, very much recommend this company!","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"Cee E."},{"reviewId":"08b4925f-5536-4550-8aec-e001267a2e14","range":0,"rating":5,"reply":"Thank you for the kind remarks, Jim! We're so happy to hear Adam earned us your recommendation! Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2022-12-05T18:40:00","review":"My experience with Adam at Extra Space Storage in Louisville was exceptional. He was friendly and prompt in helping me fix my lost key situation. Highly recommend Extra Space Storage.","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"Jim G."},{"reviewId":"30995011-8c01-416f-b7e4-9c27e648059e","range":0,"rating":5,"reply":"Hi Ian, thank you for your review! We're so happy to hear that your experience with Cory and the cleanliness of the facility has been positive! As always, we are here to help at 888-storage whenever you need us.","replyTime":"2022-12-05T18:58:00","review":"Cory was extremely helpful in explaining the features of the service and the property. Awesome customer service, great clean and modern facility. Superb for small businesses!","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"Ian M."},{"reviewId":"2d55c22b-f9e0-4b61-be72-057f990d5fd2","range":0,"rating":5,"reply":"Hi Scott, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carl! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-05T08:38:00","review":"Carl was vey helpful and thorough with the paperwork and more importantly the operation access of the automatic doors and codes.","source":"Google","submissionTime":"2022-12-04T00:00:00","userName":"Scott B."},{"reviewId":"ab8ef1c3-1531-498f-9fd4-1e2b60d7424a","range":0,"rating":5,"reply":"Hi Bridget, thank you for your review. We're glad Corey was able to help! We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2022-12-01T14:15:00","review":"It was my first time renting a storage unit and Corey was super helpful! Amazing customer service with easy to access units!","source":"Google","submissionTime":"2022-12-01T00:00:00","userName":"Bridget B."},{"reviewId":"de165fb1-5553-4a7f-b59e-317d657c3d0c","range":0,"rating":5,"reply":"Hi Jordan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-25T11:39:00","review":"Corey was incredibly helpful and supportive in an otherwise stressful situation. I will always be grateful for this facility and their willingness to get it right!","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"Jordan T."},{"reviewId":"b843cb7e-1ba9-470a-82e6-85a672d3287f","range":0,"rating":5,"reply":"Thank you for the kind words, Carissa. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-11-25T15:07:00","review":"Corey has always been absolutely amazing when I have needed help. Whether it be me losing my keys and needing him to drill out the lock or switching to a different unit, he's been there! Very much appreciated!!","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"carissa s."},{"reviewId":"4965ed75-2060-48af-bf94-87fbcdf5d9c3","range":0,"rating":5,"reply":"Thank you for your 5-star review, George. We are happy you had a great experience. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-11-17T11:56:00","review":"Same day service,  even after office hours.","source":"Google","submissionTime":"2022-11-17T00:00:00","userName":"George M."},{"reviewId":"196f9be2-1c9e-4776-bf44-8960427a3da9","range":0,"rating":5,"reply":"Thanks for the awesome review, Vicky! It's wonderful to know Heath provided you with great customer service! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2022-11-07T17:05:00","review":"I received excellent customer service from Heath. He answered all my questions and I was very pleased","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"Vicky T."},{"reviewId":"c9174769-ee8c-4684-8246-3358b096f1ff","range":0,"rating":5,"reply":"Hi Joe, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Heath showed us our options and was very friendly and welcoming. We're happy we were able to provide a smooth rental experience. Feel free to stop by the office if you need anything! ","replyTime":"2022-11-07T09:33:00","review":"This place is very well kept and clean. Plenty of carts and an elevator for easy moving! Heath showed us our options and was very friendly and welcoming. Sign up process was super easy and quick. Definitely recommend Extra Space Storage! Thanks again Heath! Glad to stop by and talk hockey any day! #GoCaps","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"Joe V."},{"reviewId":"a1c052a1-7924-4db2-8590-ade9e7013b46","range":0,"rating":5,"reply":"We think our team is great too! Thanks for recommending us, Karah. Stop by our office if you need anything in the future! ","replyTime":"2022-11-04T16:58:00","review":"This location is the best and the staff is absolutely amazing! Corey Booker and Kiana Bradford are so helpful and kind! I highly recommend doing business with this location and these wonderful people!!!","source":"Google","submissionTime":"2022-11-04T00:00:00","userName":"Karah R."},{"reviewId":"4a662243-9c8a-4dd2-9dad-67803da32579","range":0,"rating":5,"reply":"Hi Elizabeth, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Corey! As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-11-01T09:27:00","review":"This place has been amazing for us. We've had two units for 2+ years and Corey is the absolute best person to work with. He's friendly, accommodating, and truly just a joy to be around. I can't recommend this place enough!","source":"Google","submissionTime":"2022-11-01T00:00:00","userName":"Elizabeth E."},{"reviewId":"a3c90657-9bf7-40e3-a56b-8d8dbb7f0fc5","range":0,"rating":5,"reply":"Thank you for the kind words, Amanda. It's great to know Corey was wonderful to work with and that you found our property clean and secure. Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-10-31T14:41:00","review":"We rented a unit with Corey and he was wonderful. Took the time to show us several units and answered all of our questions. Clean facilities and feels very safe. 10/10 would recommend.","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Amanda L."},{"reviewId":"f9784569-0e0b-4bd8-81d3-1486de551585","range":0,"rating":5,"reply":"Thanks, Robin! We are so glad you had a 5-star experience with Extra Space. Feel free to call us at (502) 412-9096 if you ever need anything.","replyTime":"2022-07-20T13:55:00","review":"Great business. Very helpful when I needed just that little bit of Extra Space, available and affordable for me.\n\n10/26/22  Still a great business to store my items while I'm in between my next home.","source":"Google","submissionTime":"2022-10-26T00:00:00","userName":"Robin A."},{"reviewId":"7a4f9bac-5732-46e3-80c6-c1393ea7adfc","range":0,"rating":5,"reply":"Thanks for the kind words, Jaclyn! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\r","replyTime":"2022-10-26T10:05:00","review":"Flawless! The facility is clean and very well maintained! Plus it helps so much that everyone is nice and helpful! Would absolutely recommend this facility!","source":"Google","submissionTime":"2022-10-26T00:00:00","userName":"Jaclyn"},{"reviewId":"af635522-6253-485a-a725-41f33045f714","range":0,"rating":5,"reply":"Hi Karey, thank you for your review. We're glad our employee is so personable and amazing. Security is our top priority and we appreciate that you have trusted us with your belongings! As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-10-26T13:09:00","review":"The man at the front desk is so personable and amazing. He made the storage unit feel safe and like I was storing my belongings in my own house. Thank you extra space!!!","source":"Google","submissionTime":"2022-10-26T00:00:00","userName":"Karey L."},{"reviewId":"79b733b6-9636-40f1-a275-3d9ee1fc3315","range":0,"rating":5,"reply":"Thank you for the kind words, Roxanne. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-10-22T11:39:00","review":"I Love this place! Corey is very helpful this is my second time using their storage! Very happy customer here!!!","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Roxanne M."},{"reviewId":"96520c96-5e91-44d0-98a3-f2efe543c40f","range":0,"rating":5,"reply":"Hi Dominique!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 412-9096 or stop by the facility! ","replyTime":"2022-10-22T13:32:00","review":"Love going here  they ar great to us #cardinalmoving","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Dominique B."},{"reviewId":"9d43b0f7-2735-41aa-b081-ebae59d700f2","range":0,"rating":5,"reply":"Thank you for the kind words, Andrew! We're committed to providing excellent customer service. Thank you for being a loyal customer! As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-10-20T14:05:00","review":"Excellent customer service and they actually listened to my needs of storage.\nBeen a long time customer and the convenience is fantastic.","source":"Google","submissionTime":"2022-10-20T00:00:00","userName":"Andrew H."},{"reviewId":"46ead294-5ce6-44f5-a56c-ba29e90c04b8","range":0,"rating":5,"reply":"Hello Virgoat, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (502) 412-9096 if you need anything.","replyTime":"2022-10-18T12:51:00","review":"They definitely went above and beyond and awesome customer service.","source":"Google","submissionTime":"2022-10-18T00:00:00","userName":"Virgoat"},{"reviewId":"dc6f3928-daee-4983-9b4b-660bf9ece4f9","range":0,"rating":5,"reply":"Thank you for the kind remarks, Ernie! We're so happy to hear we have your recommendation! As always, we are here to help at 888-storage whenever you need us.","replyTime":"2022-10-18T11:11:00","review":"Customer service was great and everyone that I spoke to was awesome to work with! Definitely recommend for anyone looking for a storage facility.","source":"Google","submissionTime":"2022-10-17T00:00:00","userName":"Ernie P."},{"reviewId":"d43cb035-cf6b-4732-9ec4-c9621150b085","range":0,"rating":5,"reply":"Thank you for the kind words, Mona! We're committed to providing excellent customer service. We're glad Cory is always very kind and helpful. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Stop by our office if you need anything in the future! \n","replyTime":"2022-10-14T14:22:00","review":"Very happy with this place. Outstanding customer service. The manager Cory is always very kind and helpful. He’s an awesome on-site manager! We also got friendly service from the front desk girl named Kiana. Great place, very safe, always clean and it has great loading and unloading areas inside. Very nice facility. Definitely recommend!","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Mona V."},{"reviewId":"d93be718-0784-4be3-b0cc-3de73795cfe4","range":0,"rating":5,"reply":"Thank you for the excellent rating, Joshua! We're happy we were able to provide a smooth rental experience. We're glad Cory was very helpful. We are so happy you are satisfied with your rental rate! Don't hesitate to contact us at 888-storage if you need anything!? \n","replyTime":"2022-10-12T11:57:00","review":"So easy to sign up Cory was very helpful and rates are pretty decent.","source":"Google","submissionTime":"2022-10-12T00:00:00","userName":"Joshua W."},{"reviewId":"529b78a7-7f72-45ce-88a3-e1bb31e089e0","range":0,"rating":5,"reply":"Hi Susan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2022-10-02T08:37:00","review":"I found the staff to be very knowledgeable and friendly. The facility is very clean and impressive. The pull in ports as well as having dollies and boxes available make the pain of paying for storage much better. I highly recommend this temp controlled storage facility!","source":"Google","submissionTime":"2022-10-02T00:00:00","userName":"Susan P."},{"reviewId":"7e8f6827-d30c-434a-84c2-e9f36922fcf2","range":0,"rating":5,"reply":"Hi Tenise, thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future! \n","replyTime":"2022-09-28T16:54:00","review":"The staff were more than helpful and knowledgeable. They were ready, willing, and able to assist with what I needed at the storage facility. Much appreciated!","source":"Google","submissionTime":"2022-09-28T00:00:00","userName":"Tenise J."},{"reviewId":"04114f2d-62fc-44d4-8091-3aa74c0b90b6","range":0,"rating":5,"reply":"Thank you for the review, Matt! We pride ourselves on having a friendly, accommodating staff and are so happy Corey was able to assist you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-09-26T12:53:00","review":"Corey did an outstanding job accommodating my storage needs.","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Matt D."},{"reviewId":"c793edb5-c8c9-4528-a980-98ae7d859854","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Carl! We are so glad Scott could meet your storage needs. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-09-26T12:53:00","review":"Scott showed excellent professionalism at the Lyndon ExtraSpace Storage. Big help, thanks!","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Carl S."},{"reviewId":"23f20b91-0107-4333-8047-f6b4c10ba406","range":0,"rating":5,"reply":"Thank you for the kind remarks, Joel! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-09-26T12:36:00","review":"Great staff with AAA service would highly recommend","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Joel D."},{"reviewId":"f149a5f9-33d8-48bb-8833-f3717ee541fb","range":0,"rating":5,"reply":"Hi Joel, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 412-9096 or stop by the facility! ","replyTime":"2022-09-26T11:57:00","review":"awesome storage!!!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Joel D."},{"reviewId":"a2a5ec84-2ac2-4af9-a41d-64cf0eda608f","range":0,"rating":5,"reply":"Hi Joe, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 412-9096 or stop by the facility! ","replyTime":"2022-09-26T11:57:00","review":"great ppl","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Joe D."},{"reviewId":"4d50e018-6040-4b4c-b72e-3228f1a7af67","range":0,"rating":5,"reply":"Thank you for the kind words, Joel. It's great to hear our team was knowledgeable and able to provide you with great customer service!  Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-09-26T13:59:00","review":"AAA service, very knowledgeable and nice ??","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Joel D."},{"reviewId":"61437ccf-e847-4c66-a818-12cf227e8507","range":0,"rating":5,"reply":"Hi Denielle, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-16T19:49:00","review":"Great Customer Service and very clean facility","source":"Google","submissionTime":"2022-09-21T00:00:00","userName":"Denielle S."},{"reviewId":"6c1734b0-bb70-4c1e-9231-d9f2eaac76d8","range":0,"rating":5,"reply":"Hi Natalie, thank you for recommending us. We're glad our team has been very nice to you. Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-09-15T15:20:00","review":"The staff have been very nice to me since I got a storage unit.. I love the way it is very secure and very clean.. I'm not worried about being in there by myself at all, plus it's about 3 minutes from my apt.....  I will recommend this place..","source":"Google","submissionTime":"2022-09-15T00:00:00","userName":"Natalie A."},{"reviewId":"e0d4acb1-60a6-4b7b-97d1-f2598a5cd43a","range":0,"rating":5,"reply":"Hi Rusty, thank you for your review. We're glad Cory is extremely friendly, knowledgeable, and great to work with. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need anything in the future! \n \n","replyTime":"2022-09-15T12:13:00","review":"Cory is extremely friendly, knowledgeable and great to work with. There wasn’t any fine print or hidden surprises. The facility is very clean","source":"Google","submissionTime":"2022-09-14T00:00:00","userName":"Rusty W."},{"reviewId":"e4829a0e-8045-4908-85b0-744df89927cc","range":0,"rating":1,"reply":"We really appreciate you taking the time to share your feedback, Cnd. We would love to talk to you more about your negative experience. Please give us a call at 888-storage. ","replyTime":"2022-09-09T10:46:00","review":"Was not informed about pro rated move out","source":"Google","submissionTime":"2022-09-09T00:00:00","userName":"CND"},{"reviewId":"dbc0fc9b-46aa-439d-917e-29cb5ada0c47","range":0,"rating":5,"reply":"Thank you for your kind words, Kiley. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. ","replyTime":"2022-09-02T18:56:00","review":"Absolutely love how easy they made for the booking process. The facility is secured and I feel safe with my items there!","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"Kiley F."},{"reviewId":"ba82d6fa-0f62-48b7-aad0-4ebca8d28e15","range":0,"rating":5,"reply":"Thank you, Rebecka. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-08-26T16:46:00","review":"Best first impression I could have hoped for!\nRebecka T","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Rebecka T."},{"reviewId":"2dc17b92-ea5b-4c6a-b6cf-52d6b36b8c4a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Alyssa! We're so happy to hear our manager was able to make your rental process hassle-free! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.","replyTime":"2022-08-21T15:23:00","review":"During a stressful move last minute we had to run and get a storage . We seen extra storage in Lyndon-around the corner from us . We arrived after 6pm and the gentlemen still helped us and walked us through every step of the way. He made the entire process super easy and was so professional. I almost forget his name but he was very kind and said that he was the training manager I believe! Short, African American man. Amazing Amazing work !","source":"Google","submissionTime":"2022-08-21T00:00:00","userName":"Alyssa K."},{"reviewId":"df0bee76-20c4-48a4-bfcf-c0305e4c1023","range":0,"rating":5,"reply":"Thank you so much for taking the time to leave your positive feedback, Ladykooky! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-08-16T08:24:00","review":"This is my second unit with Extra Space, which I have no complaints with the first one. I’m just moving to a different area and wanted one closer. This new one is nice!!! I can drive my car into it to unload inside. It was super clean, plenty of carts, ease of access, well lit, decent part of town. Boy buddy, this place is huge, it took us a hot minute to find my space. I was in a 5x10 before, needed something bigger, so I got a 10x20, I can fit my whole life in there and then some, that’s saying a lot, I have a lot of life??!! Think I’m going to like it, although I do dread rate hikes, I was assured they will help when I get one, we’ll see….","source":"Google","submissionTime":"2022-08-16T00:00:00","userName":"LadyKooky"},{"reviewId":"f92ee295-41fd-4802-ab35-5573c1edea0d","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Mariya. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-08-16T09:42:00","review":"Management was great. Super helpful and easy process.","source":"Google","submissionTime":"2022-08-15T00:00:00","userName":"Mariya K."},{"reviewId":"97fa87e5-e83d-42b1-831e-2e2ab97cdacd","range":0,"rating":5,"reply":"Hi Trecolito, thank you for your review! We're so happy to hear that your experience with the safety and accessibility of the facility has been positive! Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-08-16T09:27:00","review":"The location is very safe, very accessible, and the manager was great at explaining the process. I was actually nervous about having to do this but this place made it very easy for me.","source":"Google","submissionTime":"2022-08-15T00:00:00","userName":"Trecolito D."},{"reviewId":"13214075-ce55-4902-9fd3-84699bc6b206","range":0,"rating":5,"reply":"Hi Crezzy, thank you for your review. We're glad Corey helped out your brother and was polite and professional! Stop by our office if you need anything in the future! ","replyTime":"2022-08-15T09:04:00","review":"Corey helped out my brother and was polite and professional!","source":"Google","submissionTime":"2022-08-14T00:00:00","userName":"Crezzy"},{"reviewId":"92b2ac74-1258-464d-9b52-a214625a68f9","range":0,"rating":5,"reply":"Hi Matthew, thank you for your review. We're glad our manager was very understanding. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-08-10T13:40:00","review":"Signed up for a storage locker and didn't end up needing it. Manager was very understanding and got a refund back. Facility is very nice and super clean. Staff very helpful. If I ever need one again will be using them for sure.","source":"Google","submissionTime":"2022-08-09T00:00:00","userName":"Matthew W."},{"reviewId":"57933e54-cb42-4459-9b6f-14d88da93a30","range":0,"rating":5,"reply":"We agree that Kiana, Corey, and Kendra are fantastic! Thanks for leaving a note to let them know you appreciate them, K.! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.   \n","replyTime":"2022-08-10T13:03:00","review":"This is an EXCELLENT location. All three of the employees I have met there (Kiana, Corey, and Kendra) have been fantastic to work with.  I hadn't realized how easy they could make the process of renting some \"extra space\" but their customer service and attention to my needs made this process seamless! I will be recommending THIS location to anyone needing to store the extra home things we need to keep nearby. Thank you!","source":"Google","submissionTime":"2022-08-09T00:00:00","userName":"K. A."},{"reviewId":"e437ba88-92e6-420d-8c8d-c6caa14c7eb8","range":0,"rating":5,"reply":"Thank you for the review, Cynthia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-07-25T11:44:00","review":"We had only initially gone to check things out. Yet everyone there was so friendly and accommodating that we ended up renting a space.\nI strongly recommend this facility.","source":"Google","submissionTime":"2022-08-07T00:00:00","userName":"Cynthia F."},{"reviewId":"91f93623-3f03-42a5-8df6-c4c10a4f8e39","range":0,"rating":5,"reply":"Hi Kelly, thank you for your review. We're glad Tanner really went above and beyond to help you, is super nice and friendly with excellent people skills. Providing renters with clean and secure facilities is our top priority. Don’t hesitate to stop by the office if you need anything. \n\n","replyTime":"2022-08-05T11:54:00","review":"I needed to move my things out early and Tanner really went above and beyond to help me. He is super nice and friendly with excellent people skills. Also when I first rented this unit  several months ago, Cory was extremely helpful and nice as well. The unit is clean and I always feel safe when I’m on the property.  If you need a storage unit this place is it!!!","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Kelly B."},{"reviewId":"d8da662d-30e3-40d0-98c9-ef82a253c472","range":0,"rating":5,"reply":"Hi Frank, thanks so much for your review! We are thrilled to hear your experience was very professional. We're glad Kiana B was obviously experienced, answered all your questions, and made you feel very comfortable. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-08-05T11:44:00","review":"I had a very professional experience with Kiana B. She was obviously experienced, answered all my questions and made me feel very comfortable.  I rented the space!  Thank you, Extra Space Storage, for having such qualified personnel.","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Frank W."},{"reviewId":"e0fe0732-0bd9-4368-917a-5f79e02ea375","range":0,"rating":5,"reply":"Thank you for the kind words, Tish. We're glad Corey was helpful and professional! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-08-02T16:57:00","review":"Corey was extremely helpful and professional. I would use Extra Space Storage just because of him!","source":"Google","submissionTime":"2022-08-02T00:00:00","userName":"Tish M."},{"reviewId":"87999a45-7be7-4220-a0a2-b47fafd1958a","range":0,"rating":5,"reply":"Thank you for recommending us, Rupika! We're committed to providing excellent customer service. We're glad our team was very helpful and knowledgeable. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-07-29T13:59:00","review":"Great place with excellent customer service. Very helpful and knowledgeable when it comes to all things storage! Highly recommend","source":"Google","submissionTime":"2022-07-28T00:00:00","userName":"Rupika K."},{"reviewId":"336b9bb3-1cff-4737-ae57-bf33632d2e63","range":0,"rating":5,"reply":"Thank you for the kind words, Jeremy. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-07-26T17:23:00","review":"Corey Booker was excellent help! Need more people like that in customer service!","source":"Google","submissionTime":"2022-07-26T00:00:00","userName":"Jeremy W."},{"reviewId":"bad1cb19-19bb-41ae-ab88-64e48c28ed9c","range":0,"rating":3,"reply":"We're sorry to hear this, Christopher Dugger. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the light in your unit. Please contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.\n","replyTime":"2022-07-25T12:17:00","review":"I cannot recommend. Just know their \"web rate\" is promotional and they'll jack the price up significantly after a few months. Mine went up 80% after just 4 months. Would I have bothered moving my things in here had I known? Absolutely not. And then they tell me it's in my lease. Yes, my lease states I \"may have received an initial rental discount\", but mentions nothing about an expiration of that discount. They get you in, knowing it's a pain to move to a different location, and raise your rate 80%. That's what happened to me. They're just feeding their competitors business with this model of doing business.\n\nTo the unit itself, the door is not the width of the unit, maybe 5' wide. The light in my unit doesn't work, so I rely on light from the hallway. For the price I had, it was okay. But $180 for a 10'x10' climate controlled, shop around and get a better deal elsewhere. Again, they're roping you in with the quick-expire promotional. Please don't reward this way of doing business.","source":"Google","submissionTime":"2022-07-25T00:00:00","userName":"Christopher D."},{"reviewId":"c58a9a66-6c8e-4029-84a3-66a657731c5d","range":0,"rating":5,"reply":"Thank you for the kind review, Centhar. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-07-26T13:17:00","review":"Wonderful place always so helpful","source":"Google","submissionTime":"2022-07-25T00:00:00","userName":"Centhar"},{"reviewId":"65cc1a02-b2ea-4949-96d6-869deb1a1374","range":0,"rating":5,"reply":"Hi Neil, thank you for your review. We're glad Corey was there to save the day, got you set up with your unit, and showed you the place. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-07-24T12:11:00","review":"My ignorant self showed up after hours because Google hours are for self-service, not full office hours.\n\nI started panicking, but it was all okay.\n\nCorey the manager was there to save the day.\n\nHe got me set up with my unit, showed me the place and got me squared away. I got all my stuff moved in after that ezpz.","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"Neil R."},{"reviewId":"9696abe1-b256-4568-9e7b-c0bece611a18","range":0,"rating":5,"reply":"Hi Kevin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-07-21T10:35:00","review":"Best customer service I’ve ever seen. Very nice people. Went over and beyond to make me a happy customer.  Place very clean and very well took care of. Will definitely be a repeat customer in near future.","source":"Google","submissionTime":"2022-07-20T00:00:00","userName":"Kevin R."},{"reviewId":"9508439b-4618-4600-ad49-3afd06d93ede","range":0,"rating":5,"reply":"Thanks for the positive review, Paula! We are glad you had a wonderful experience with Kiana. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-07-19T12:10:00","review":"Kiana was wonderful.  Explained everything and so friendly and helpful.  Facility is clean and nice.","source":"Google","submissionTime":"2022-07-19T00:00:00","userName":"Paula W."},{"reviewId":"3dff49be-6fc4-4887-a986-0681a6331388","range":0,"rating":5,"reply":"Thank you for the review, Mahogany! We pride ourselves on having a friendly, accommodating staff and are so happy Mr. Corey was able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2022-07-19T09:42:00","review":"Great place with great prices! Also Mr. Corey Booker was so much help! I really appreciate the awesome customer service.","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Mahogany W."},{"reviewId":"7ecbba3d-af4d-410f-a03a-3c7029d05449","range":0,"rating":5,"reply":"We think Corey is great too! Thanks for recommending us, Angel. We're glad he explained everything, showed you the units, and was very patient. Stop by our office if you need anything in the future! ","replyTime":"2022-07-15T16:26:00","review":"I just rented a vehicle storage from here and Corey was great! He explained everything, showed us the units and was very patient. I  recommend this location to anyone.","source":"Google","submissionTime":"2022-07-15T00:00:00","userName":"angel h."},{"reviewId":"2de7e583-bedf-492a-aefd-070925ab35f2","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Stephanie! We're glad Corey was very friendly and helpful. We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-07-15T16:28:00","review":"My in-laws have rented space here for years and have always been happy with the service. Today, my father-in-law asked me to go to the storage space to get something. While I was there he asked if the light was working. It wasn’t. I contacted Corey in the office and he was very friendly and helpful. He helped my mother-in-law and I move some some chairs so he could replace the bulb. We were so grateful for his friendly service. I can tell the property is maintained really well. When we told my father-in-law about our experience, he commented that he wasn’t surprised because he’d experienced the same. It’s nice to know our family belongings are being cared for so well. Thanks to Corey!","source":"Google","submissionTime":"2022-07-15T00:00:00","userName":"Stephanie C."},{"reviewId":"e6df62b9-ba4b-462a-a6ff-8eea218c6e23","range":0,"rating":5,"reply":"Thanks for the awesome review, Sara! It's great to hear Corey was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2022-07-14T13:56:00","review":"Corey was very helpful and took the time to go over all the information with me. Great customer service!","source":"Google","submissionTime":"2022-07-14T00:00:00","userName":"Sara W."},{"reviewId":"ff0dceb7-36ca-423f-a38b-2208e5ad2488","range":0,"rating":5,"reply":"Hi Bruce, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-07-12T10:08:00","review":"Great staff, friendly, cleanest storage facility ever on Warwick Ave., Louisville","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Bruce W."},{"reviewId":"e2653a50-2921-4c06-8f43-ed7b6a2a4784","range":0,"rating":5,"reply":"Thanks for the kind words, Jeffrey! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\r","replyTime":"2022-07-12T10:07:00","review":"The Warwick Ave. location's staff is very professional, highly knowledgeable,and friendly\nThe facility is always clean, easily accessible\nI highly recommend for storage needs","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Jeffrey"},{"reviewId":"52d3818b-ef85-4d5e-a900-698f88e1ab44","range":0,"rating":5,"reply":"Timothy, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-07T09:18:00","review":"Easy access in a great location. Competitve pricing.","source":"Google","submissionTime":"2022-07-06T00:00:00","userName":"Timothy W."},{"reviewId":"9e2452e1-4a41-4951-acf0-2e6942013e22","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Eshu. Security is our top priority and we appreciate that you have trusted us with your belongings! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-06-30T11:42:00","review":"Great location and awesome staff!  I stored some office furniture for a year and it was safe and secure when I got it out.  Thanks again for the convenient location and great unit!","source":"Google","submissionTime":"2022-06-30T00:00:00","userName":"Eshu B."},{"reviewId":"a6ec7fda-3e22-4c6c-95e2-a5159da1b71d","range":0,"rating":5,"reply":"Thanks for the kind words, Selby! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\r","replyTime":"2022-06-25T10:07:00","review":"The manager was insanely helpful! Answered all my questions and got me all set up. Reasonably priced and easy access. Would highly recommend this place to anyone","source":"Google","submissionTime":"2022-06-24T00:00:00","userName":"Selby R."},{"reviewId":"83ad5851-9c37-484b-90b2-5bc3e6f96d0d","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, William. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-06-17T09:02:00","review":"Excellent facility","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"William S."},{"reviewId":"a4de59d0-8b16-47e4-b7a5-bfa721e4277b","range":0,"rating":5,"reply":"Thank you for the kind words, Steven! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2022-06-16T17:35:00","review":"Great service","source":"Google","submissionTime":"2022-06-16T00:00:00","userName":"Steven"},{"reviewId":"efe43e05-9d97-4502-ad5b-c6088f6d4e1b","range":0,"rating":5,"reply":"We think Kiana is great too! Thanks for recommending us, Susan. We're glad she showed you everything you needed to know, walked you through all the details of renting a unit, and made it a perfect experience! As always, give us a call at 888-storage if you need anything. ","replyTime":"2022-06-15T10:47:00","review":"Kiana at Extra Space Storage was a Rock Star! She showed us everything we needed to know and walked us through all the details in renting a unit. The place is impeccable and she made it a perfect experience! Highly recommend!","source":"Google","submissionTime":"2022-06-14T00:00:00","userName":"Susan L."},{"reviewId":"257f058e-a6ca-41f5-a069-96a8201e3388","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Fredrick! We are so glad Kiana could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-06-12T09:49:00","review":"Kiana did a great job assisting me.","source":"Google","submissionTime":"2022-06-11T00:00:00","userName":"Fredrick M."},{"reviewId":"4ebe619e-4961-4623-8bf5-c6f8bce35e51","range":0,"rating":5,"reply":"Hello, Gary. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-06-07T10:02:00","review":"Corey is the man. He was so helpful with our needs. Went above and beyond. Needs a raise!!","source":"Google","submissionTime":"2022-06-06T00:00:00","userName":"Gary W."},{"reviewId":"5fe23d7c-817b-4808-aa1c-15638775d39a","range":0,"rating":5,"reply":"Hello Morgan, thank you for your review. We are happy to hear you are enjoying your storage unit! We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please reach out to our office at (502) 412-9096 if you need anything.","replyTime":"2022-06-02T12:49:00","review":"Great storage unit, very clean, and employees are very friendly","source":"Google","submissionTime":"2022-06-02T00:00:00","userName":"Morgan A."},{"reviewId":"389981f0-44dc-4001-aa9c-5d11fbd3bbd0","range":0,"rating":5,"reply":"Hi Ana, thank you for recommending us. We're glad Corey assisted you in finding the right storage size for your needs, was very professional, and thorough. If you ever need anything, feel free to stop by.  \n","replyTime":"2022-05-29T14:52:00","review":"Corey assisted me in finding the right storage size for my needs. He was very professional, thorough and helpful. I definitely recommend them.","source":"Google","submissionTime":"2022-05-29T00:00:00","userName":"ana r."},{"reviewId":"b175275a-4dca-4d23-8435-aa368a38128d","range":0,"rating":5,"reply":"Thanks for the kind words, Maya! We're glad Corey was so nice and easy to work with. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\n","replyTime":"2022-05-26T10:57:00","review":"What a great facility! It’s well maintained, and the manager, Corey, was so nice and easy to work with in setting up our storage unit. I highly recommend this place!","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Maya W."},{"reviewId":"63e41e71-05bd-40e0-87c4-6d0da4ea3d2e","range":0,"rating":5,"reply":"Jeff, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-05-24T17:01:00","review":"My rental was all done online.  I had my unit number,  location and code to get in the gate before I left the computer.  When I arrived everything went as smoothly as it possibly could.\nThanks Extra Space Storage!","source":"Google","submissionTime":"2022-05-24T00:00:00","userName":"Jeff S."},{"reviewId":"da51cc10-65ea-4136-96e8-5652aede6bb4","range":0,"rating":5,"reply":"Hi Shannon, thank you for recommending us. We're glad Corey was very professional and courteous. We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by.  \n","replyTime":"2022-05-13T17:09:00","review":"Corey was very professional and courteous. I highly recommend using Extra Space Storage.   Was able to rent immediately for a short time. Well maintained property.","source":"Google","submissionTime":"2022-05-13T00:00:00","userName":"Shannon P."},{"reviewId":"b61be97b-36eb-4c07-9bc2-056d341ab70b","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Sydnie. We're glad they showed your movers where your unit was. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-05-06T10:07:00","review":"Absolutely amazing staff, showed my movers where my unit was when I was unable to be there and ensured my unit was secured with a lock in my absence! I feel completely satisfied and happy knowing my things are safe on their property!","source":"Google","submissionTime":"2022-05-05T00:00:00","userName":"Sydnie C."},{"reviewId":"e34063d2-f665-477f-b34f-a1ff0886a92b","range":0,"rating":5,"reply":"Thank you for the kind words, Shaad’s. We're glad Corey was amazing and helped you out with your storage needs! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-04-29T16:24:00","review":"Corey was amazing! He helped me and my girlfriend get a 10 by 5 and it was perfect! He has an authentic personality and very confident in his job. Enjoyed every encounter with him! Deserves a 10/10 rating, 5 stars isn’t enough to describe the experience and help he gave us.","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"Shaad’s M."},{"reviewId":"787cd754-d64f-411c-8d4c-57292bf678a9","range":0,"rating":5,"reply":"Thanks for the awesome review, Kaylee! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Corey and Isaiah reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2022-04-29T16:58:00","review":"This particular storage building is exactly what I needed. It’s very clean and new, there are huge elevators and carts to help you move your things. It’s secure too, with big garage doors with 60 second timers that allow your car into the huge garage. Most of all the units are inside so they’re temperature controlled.\n\nCustomer Service is more than awesome. Corey was excellent at advising me about the building, processes, fees, and everything else. Love to see someone who cares about helping people get what they need. He made sure all of my storing needs were addressed and then offered me a specific unit and prices that fit my needs. Isaiah was also helpful in offering information.\n\nI got a 10x5 unit for $78 with first month rent free and a free lock. I’m happy with my experience so far at ExtraSpace.","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"Kaylee"},{"reviewId":"376687eb-93be-4c73-8689-32c2e9309f32","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage Teresa. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 412-9096 with any questions! ","replyTime":"2022-04-25T12:53:00","review":"Excellent","source":"Google","submissionTime":"2022-04-25T00:00:00","userName":"Teresa D."},{"reviewId":"ea3cc89e-3536-498b-9a66-45c2f9cc19a9","range":0,"rating":5,"reply":"Thank you for the kind words, Steve! We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-02-28T15:17:00","review":"Always great customer service. Clean and well-maintained Facilities. Thanks Corey and crew","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"Steve J."},{"reviewId":"e93372fa-7fdf-4121-9117-70121cc86dcb","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Adonis. If you ever need anything, feel free to stop by.  ","replyTime":"2022-04-20T11:14:00","review":"Great people to work with","source":"Google","submissionTime":"2022-04-19T00:00:00","userName":"Adonis C."},{"reviewId":"4dd00628-b314-46d3-a8c5-c601b529ab30","range":0,"rating":5,"reply":"Barbara, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-04-14T14:18:00","review":"Use this place it is great price and nice clean property","source":"Google","submissionTime":"2022-04-14T00:00:00","userName":"Barbara S."},{"reviewId":"a3e876e5-8d83-4817-98ab-5d97e5c7c7a1","range":0,"rating":5,"reply":"Hello, Susan. Thank you for the 5-star review! We're so happy Isaiah could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-04-14T09:20:00","review":"Isaiah was very helpful in renting my storage unit.","source":"Google","submissionTime":"2022-04-13T00:00:00","userName":"Susan B."},{"reviewId":"08d28b01-60ae-4c04-a884-3ecb0bb04d42","range":0,"rating":5,"reply":"Hi R, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-04-06T10:54:00","review":"Super friendly staff. Offered discount options. Very nice and very clean facility.","source":"Google","submissionTime":"2022-04-06T00:00:00","userName":"R P."},{"reviewId":"90c94672-db6c-4d86-888c-84907e67ddc7","range":0,"rating":5,"reply":"Thank you for the kind words, Randy. We're glad our agent was very helpful and made the whole process much easier. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!  ","replyTime":"2022-04-01T11:09:00","review":"Customer service agent was top notch , very helpful and made the whole process much easier then I would have thought","source":"Google","submissionTime":"2022-04-01T00:00:00","userName":"Randy R."},{"reviewId":"db48284c-a359-44fb-bfe1-b47d74806c9f","range":0,"rating":5,"reply":"Hi Chiachi, thank you for your review. We're glad Corey was willing and helpful with showing you your unit and getting everything you needed. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-04-01T16:15:00","review":"Corey. He’s what sets apart this storage facility from any other I’ve used. When we signed the contract he was willing and helpful with showing us our unit and getting everything we needed. When we moved out of our storage unit he was also there helping and serving us by provided us with necessary information. He made a great impression at the beginning and the end. Highly recommend this storage specifically because of great customer service from Corey.","source":"Google","submissionTime":"2022-04-01T00:00:00","userName":"Chiachi"},{"reviewId":"29c54788-0ccd-4de7-8697-e96d53a4596e","range":0,"rating":5,"reply":"We agree that Corey is fantastic! Thanks for leaving a note to let them know you appreciate them, Josh! Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-03-31T12:08:00","review":"Corey, the facilities manager is fantastic. Very clear with all of the information we needed to rent a storage unit. The location is clean and we felt very safe with all of the cameras keeping an eye on everything. Would recommend to anyone needing good and secure storage.","source":"Google","submissionTime":"2022-03-31T00:00:00","userName":"Josh F."},{"reviewId":"13856648-c111-401f-ad87-3320dd6c3021","range":0,"rating":5,"reply":"Hi Dave, thank you for your review. We're glad Corey handled it with no problem, fixed a stressful situation in no time, and also set up your account prior to this. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-03-31T12:03:00","review":"I lost my keys and Corey handled it with no problem. He fixed a stressful situation in no time.  He also set up my account prior to this and his customer service and attitude are A1 perfect.","source":"Google","submissionTime":"2022-03-31T00:00:00","userName":"Dave"},{"reviewId":"a877ecf1-a37b-4068-9d71-ebba207861d8","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Adam. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-03-30T16:22:00","review":"These guys are lifesavers! It's everything I needed and then some. Nice job guys","source":"Google","submissionTime":"2022-03-30T00:00:00","userName":"Adam G."},{"reviewId":"323d0251-1d44-41ad-a130-5562851a115e","range":0,"rating":5,"reply":"Hello, Carol. Thank you for the review. We're so glad we could meet your storage needs. Feel free to reach out at any time at 888-storage.","replyTime":"2022-03-28T18:55:00","review":"The whole team was wonderful from start to finish.","source":"Google","submissionTime":"2022-03-28T00:00:00","userName":"Carol D."},{"reviewId":"0dc8c266-5311-48e6-a58e-7a8d796ec1df","range":0,"rating":5,"reply":"Hi Aj, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!  \n","replyTime":"2022-03-21T14:53:00","review":"The indoor loading area is the best feature of the storage facility. It's really what sets this location apart. But in general the place is cleaned well and the staff if very helpful. The process of booking a unit online is also about as simple as it gets, and the prices are extremely reasonable.","source":"Google","submissionTime":"2022-03-21T00:00:00","userName":"AJ W."},{"reviewId":"c9573931-9665-4a07-9ab4-52ddd79e5588","range":0,"rating":5,"reply":"Hi Li, thank you for your review. We're glad Corey is always above and beyond! We're glad you chose Extra Space! Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-03-16T17:56:00","review":"Mr. Corey always above and beyond!! I’m glad to chose this location. Very understanding","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"Li A."},{"reviewId":"07c14b4f-d169-4907-b9f4-7625263bfcc1","range":0,"rating":5,"reply":"Hi Curtis, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-03-10T16:55:00","review":"This place was the best choice I could’ve made for finding a 10x15 unit. The place is completely clean and the manager was a huge help. Will be recommending to any friends looking for space.","source":"Google","submissionTime":"2022-03-10T00:00:00","userName":"Curtis D."},{"reviewId":"974f6b51-7cdb-4265-9d74-649cb15259dd","range":0,"rating":5,"reply":"Thank you for the kind words, Kensr! We're committed to providing excellent customer service. Please give us a call at 888-storage if you need further assistance with your storage needs!\n","replyTime":"2022-03-06T07:35:00","review":"Excellent customer service and very personable.","source":"Google","submissionTime":"2022-03-06T00:00:00","userName":"Kensr"},{"reviewId":"a0a9721b-e0d4-4b7d-97e8-be5f15dd3e55","range":0,"rating":5,"reply":"Hello, Gerina. Thank you for the review. We're so glad Mr. Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-03-05T14:37:00","review":"Thanks Mr. Corey and Isaiah for a professional and friendly experience.","source":"Google","submissionTime":"2022-03-05T00:00:00","userName":"Gerina W."},{"reviewId":"065fbaf3-abb8-4121-9a21-998b9413b224","range":0,"rating":5,"reply":"Thank you for the kind words, Aboni. We're glad our team was friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-02-24T10:05:00","review":"Extra space storage has been very patient with me. The staff is wonderful and friendly.","source":"Google","submissionTime":"2022-02-24T00:00:00","userName":"Aboni D."},{"reviewId":"993ce844-8f06-46a6-b4fa-4a69cd2dcc87","range":0,"rating":5,"reply":"Thanks for the positive review, Katelynn! We are glad you had a great experience with Corey. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-02-18T09:07:00","review":"Great people, great atmosphere and great to work with Corey ! He goes out of his way to make the storage experience great !","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Katelynn H."},{"reviewId":"98acbad4-01d7-44e9-8bbc-9edad57d537e","range":0,"rating":5,"reply":"Hi Roxanne, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Corey is very helpful and courteous. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-02-18T10:15:00","review":"A+ service. Quick, speedy and fast service. I called on Thursday and unit was available the next day. Very clean facility. Corey is very helpful and courteous. Thank you. We’ll definitely use this facility again and recommend to anyone who needs a storage unit.","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Roxanne O."},{"reviewId":"a2a565d9-c591-4ebb-8b85-db8af83f26d7","range":0,"rating":5,"reply":"Thank you, Nicole. We're thrilled you had a positive experience with Corey at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-02-15T09:39:00","review":"Great company, Great staff. Corey is amazing.","source":"Google","submissionTime":"2022-02-14T00:00:00","userName":"Nicole W."},{"reviewId":"ab1caba9-8062-4057-9db1-ca686f6ce501","range":0,"rating":5,"reply":"Thanks for the awesome review, Tisha! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for being a loyal customer! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2020-01-25T09:29:00","review":"I have been a customer for almost 2 years now. When I first went in, the staff was so helpful, polite, and attentive. They even found me a good unit to store my belonging in. When I go into the office from time to time, the staff is still attentive, polite, and caring. They always make sure I have everything I need and we’ll taken care of.","source":"Google","submissionTime":"2022-02-12T00:00:00","userName":"Tisha O."},{"reviewId":"c91398d8-6298-4f1b-90d6-e3798c062901","range":0,"rating":3,"reply":"Thank you for taking the time to share your experience, Miss. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at 888-storage if you need anything.","replyTime":"2022-02-13T14:58:00","review":"The enclosed storage not inside the large building but along the outside is poorly lit and I advise to bring a flashlight to find your storage space. They have fluorescent lights in the halls but not enough for the length of the hallway. The lights are also motion activated so you will need to walk back down the hall to the nearest light to turn it back on.\n\nThe actual storage space was clean, the door opened out like a door and did not roll up but I had a 5x10 and it had two holes for a lock that had a latch to close. The walls are made of thin metal and the door as well. So if you push too hard you can hit bang the unit next door. The top of the unit is not closed so if the unit next to yours had bugs I’m sure they can crawl overhead to your unit.\n\nThe entry and exit was east and smooth with the code provided. I like how it was crowded and clean when I visited. The location doesn’t have a lot of traffic and seems ti be a crime free area. The price is decent for the space provided. I did not see an app for the business that would’ve been helpful. I overall do like and recommend this business but some updates with the inside lighting should be looked at.","source":"Google","submissionTime":"2022-02-11T00:00:00","userName":"Miss R."},{"reviewId":"c32ee56f-bf77-4620-927b-a9530217d496","range":0,"rating":5,"reply":"Hey Jaidyn, thank you for your kind review! We love to hear you had a positive experience renting with Corey. Let us know if there's anything else we can do to keep your experience great! Give us a call at 888-storage or stop by the office if you need anything!","replyTime":"2022-01-26T12:44:00","review":"Great service Corey was hands down INCREDIBLE!","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"jaidyn c."},{"reviewId":"fe379267-34c8-4e7a-a624-233be2ebe372","range":0,"rating":5,"reply":"Thank you for the kind review, Helena’s Corner. We're glad Corey was professional and able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2022-01-26T12:09:00","review":"The service is really good! Corey was very nice and very professional too!","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"Helena’s C."},{"reviewId":"0c9ee7b0-5a77-4a15-b42c-0f42e141eff2","range":0,"rating":5,"reply":"Hi Alexandra, Thank you for leaving us a good rating! We are happy to hear Corey was kind, patient, and as helpful as can be with your mother. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up! ","replyTime":"2022-01-26T13:06:00","review":"Corey was very kind and patient with me and my mother and was just all-around an amazing person to interact with. I appreciated how he didn’t get frustrated with us and took Time out of his day to help us.","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"Alexandra B."},{"reviewId":"488c5b26-95da-48ec-8b4e-1c4985ff5cf1","range":0,"rating":5,"reply":"Thanks for the awesome review, Deng! We work hard to meet the expectations of our customers, and we're happy to hear Corey hit the mark for you! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2022-01-26T10:21:00","review":"I was blown away by the phenomenal service provided by Corey during my time here with my family.","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"Deng A."},{"reviewId":"75d0917f-f456-48ed-9293-2c88b9401b09","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Wendy! We think our team is great too! We're glad Corey always goes above and beyond to help with any of your needs. We are thrilled to hear your storage experience was great. \nStop by our office if you need assistance or have any questions. \n","replyTime":"2022-01-24T17:57:00","review":"If I had to recommend any storage company I would without a doubt recommend Extra Space Storage, The 8050 Warwick Ave location to be exact. The area is nice and the employees are awesome. Corey always goes above and beyond to help with any of my needs, Even when u come in right before close lol. Thank you for all that you do to make my storage experience great.","source":"Google","submissionTime":"2022-01-24T00:00:00","userName":"Wendy W."},{"reviewId":"b51031b0-fe57-478c-8fea-657684eb511f","range":0,"rating":5,"reply":"Thank you for the kind words, Brandon! We're committed to providing excellent customer service. We're glad our team is very respectful and reliable. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-01-24T10:40:00","review":"Excellent service! Very respectful, and reliable staff. Would highly recommend, especially for first time renters!","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Brandon L."},{"reviewId":"4fb9e211-961c-4419-aebe-493597dbc6c2","range":0,"rating":5,"reply":"Hi Brian, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-22T08:43:00","review":"I work for a moving company and ExtraSpace storage the are cleanest and are very well maintained. Also the staff are very friendly and helpful","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Brian H."},{"reviewId":"aa273d05-542e-4a3f-8747-538ae156e6d7","range":0,"rating":5,"reply":"Hi Ryan, thank you for your review. We're glad Charlie was very informative and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-20T14:27:00","review":"Charlie was very informative and helpful. Looking forward to being a customer here!","source":"Google","submissionTime":"2022-01-20T00:00:00","userName":"Ryan S."},{"reviewId":"de7b90c8-d11d-4b95-bcbc-b0b8d6e916af","range":0,"rating":5,"reply":"Thank you for the kind words, Tanner! We're committed to providing excellent customer service. We're glad our team was very helpful, professional, and welcoming. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-19T18:58:00","review":"Fantastic business and exceptional service. This is the first time I have ever rented a storage unit and my first impression could not have been better. The staff were very helpful, professional, and welcoming. I can’t see myself using any other storage company other than extra space storage.","source":"Google","submissionTime":"2022-01-19T00:00:00","userName":"Tanner R."},{"reviewId":"1dbc3260-5c7c-4b18-9b5c-8265a397828b","range":0,"rating":5,"reply":"Thank you for the kind words, Jayla. We're glad our team is super professional and has great customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-01-15T09:11:00","review":"The staff is WONDERFUL! Super professional and have great customer service. One day I was in the office and no one was there for about 5-10 minutes. So I went looking for someone so that I could buy some tape. Eventually I went back to the office to wait. Once an employee came back to the front I explained to him my situation he apologized and actually gave me the tape for free for the inconvenience. Not even McDonald’s is compensating our time! I run my clothing business out of my unit. Never had any problems with icky bugs or too much dirt. It’s very clean. They have late hours which makes it very Convenient for customers. Did I mention how professional the staff is? I will be moving out soon because I am opening a store so I will not need the space anymore but I would definitely recommend! If ever I need a space again I’m coming back to this specific one. Thanks for being so kind. ??","source":"Google","submissionTime":"2022-01-15T00:00:00","userName":"Jayla F."},{"reviewId":"1e2d0ab8-3a54-490f-bb06-c05d00d8e882","range":0,"rating":5,"reply":"Hello, Selena. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-01-03T18:58:00","review":"Thanks for all the help Corey… very clean facility!!","source":"Google","submissionTime":"2021-12-30T00:00:00","userName":"Selena G."},{"reviewId":"059772a7-81c8-48c9-be1d-108eaf3f5e8d","range":0,"rating":5,"reply":"Thanks for the kind words, Rani! We're glad Corey was very polite and professional. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\n","replyTime":"2021-12-30T12:40:00","review":"I was really pleased and satisfied with the help from the manager Corey. He was very polite and very professional and helpful. I will defiantly be recommending this place to family and friends!","source":"Google","submissionTime":"2021-12-30T00:00:00","userName":"Rani E."},{"reviewId":"ce04826b-ae91-4aef-a199-4abee2177f44","range":0,"rating":5,"reply":"Hello, Ross. Thank you for the 5-star review! We're so happy we could help at our Louisville location. Please call (502) 412-9096 if you need anything!","replyTime":"2022-01-15T10:49:00","review":"I  needed a unit for a short period of time.  Corey helped me figure out what size I needed and showed the unit to me.  It was clean and just the size I was looking for.  Thanks Corey for helping me out.  I will recommend Extra Space Storage to my friends and family.","source":"Google","submissionTime":"2021-12-30T00:00:00","userName":"Ross C."},{"reviewId":"3f871ffd-577f-417c-80c2-68efba7cc86f","range":0,"rating":5,"reply":"Thank you for the kind remarks, Annie! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-12-16T14:49:00","review":"Had an extremely positive experience and would recommend to friends.","source":"Google","submissionTime":"2021-12-14T00:00:00","userName":"Annie R."},{"reviewId":"aa307c04-8e6d-4d7c-b94c-5cfbe8672c16","range":0,"rating":5,"reply":"Hi Diane, we appreciate the review! We are glad Corey was helpful and able to make your rental process as smooth and simple as can be. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2021-12-07T12:37:00","review":"Simple and easy process to store! Corey was great in helping find everything as well as answering any questions we had.","source":"Google","submissionTime":"2021-12-06T00:00:00","userName":"Diane G."},{"reviewId":"7d0a1d33-50fa-4a14-b1ff-18241a0de5ff","range":0,"rating":5,"reply":"Hi Rhonda, thank you for your review. We're glad Korrey was very professional and great to work with. We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-12-01T11:38:00","review":"Korrey was very professional and great to work with. The transaction was smooth. No issues.","source":"Google","submissionTime":"2021-12-01T00:00:00","userName":"Rhonda C."},{"reviewId":"2cf25d34-c6c5-4d8e-bf9d-192f8a4c73d7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Terry! We're so happy to hear Corey was able to make your rental process very easy! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2021-11-18T12:22:00","review":"Corey B was very helpful with any questions I had! It made the process very easy and relaxed!","source":"Google","submissionTime":"2021-11-17T00:00:00","userName":"Terry H."},{"reviewId":"091cc6e7-8144-4fef-b754-fcd061416aa6","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Roxanne. We're committed to being your go-to stop for all your local storage needs! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Corey was very helpful and professional. Stop by our office if you need assistance or have any questions. \n","replyTime":"2021-11-12T11:34:00","review":"Good place to store your things! Good prices and super clean. Corey was very helpful and professional. I would recommend this place to anyone needing a storage unit.","source":"Google","submissionTime":"2021-11-12T00:00:00","userName":"Roxanne M."},{"reviewId":"52500602-936e-4eb3-9093-1d0c3f43a403","range":0,"rating":5,"reply":"Hi Jon, thanks so much for your review! We are thrilled to hear your customer experience was very good. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-11-10T14:21:00","review":"I had a very good customer service experience as a new customer and the price is more than fair!","source":"Google","submissionTime":"2021-11-10T00:00:00","userName":"Jon S."},{"reviewId":"71d8bfa9-ae67-4d01-b7fa-ca19f4a115d5","range":0,"rating":5,"reply":"Thanks, Jessica! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! Call us at (646) 713-1236 if you have any questions or need assistance with your rental! \n","replyTime":"2021-03-17T14:18:00","review":"Cleanest storage facility ive been to. Thanks for your help Corey in selecting the correct unit.","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"JESSICA W."},{"reviewId":"965f88c4-0756-4050-8818-0eebe4a37dc1","range":0,"rating":5,"reply":"We think Corey is great too! Thanks for recommending us, Laurie. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-10-19T13:24:00","review":"Corey is an awesome Manager and I would recommend this location to anyone needing storage in this area.","source":"Google","submissionTime":"2021-10-19T00:00:00","userName":"Laurie H."},{"reviewId":"9f6a10c0-2166-451b-acc2-9d9232a8ad3d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Robert! We're happy we were able to provide a smooth rental experience. We're glad Cory took the time to assist in the entirety of the process from questions and concerns that you had before and while you signed and completed all of the necessary documents needed all the way upon your arrival on location, where he explained every setup, move in and maintenance process thoroughly and In-depth. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-10-10T08:36:00","review":"The entire process of renting the exact unit I needed at the right price and location went smoother than I could have ever expected. From start to finish I was assisted by the manager in every aspect needed.\nCory took the time to assist in the entirety of the process from questions and concerns that I had before and while I signed and completed all of the necessary documents needed all the way upon my arrival on location,where he explained every set up, move in and maintenance process thoroughly and In depth until I was completely comfortable and confident to move my possessions into my new storage unit... The facility is brand new, clean, operational and staffed with welcoming helpful employees.Thank you so much for everything Cory. You've been great! I look forward to my stay with extra space storage. And I'm confident that this will be the only storage facility that I will ever do business with in the future. Again thank you so much for such a great experience!","source":"Google","submissionTime":"2021-10-10T00:00:00","userName":"Robert P."},{"reviewId":"0c8db98d-903c-41de-aa1e-8b6bb93ff772","range":0,"rating":5,"reply":"Thanks for the awesome review, Angel! We work hard to meet the expectations of our customers, and we're happy to hear Corey hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2021-10-03T08:24:00","review":"This place is great!! Always clean and super helpful and friendly staff!! Due to my job am there 5 days a week.Corey the manager has always been very professional and friendly always willing to help thankful i get to work with him!! I highly recommend this place.","source":"Google","submissionTime":"2021-10-03T00:00:00","userName":"Angel C."},{"reviewId":"11c872e7-1cce-44e0-ba61-c4113d104ca7","range":0,"rating":5,"reply":"Thank you for your feedback, Kelly! Providing renters with clean and secure facilities is our top priority. We're glad Corey was able to meet your storage needs. Our team's job is to make sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future!","replyTime":"2021-09-24T12:30:00","review":"Just started a lease and I am already impressed. The accommodations and thoughtfulness for the renters needs are fantastic. Very clean, easy to navigate and safe.\nCorey is wonderful! He has taken the time to show me around, explain in detail and is very patient and always tries to be accessible as possible. Very professional.","source":"Google","submissionTime":"2021-09-24T00:00:00","userName":"Kelly P."},{"reviewId":"c0f1ae67-6996-4f05-8eda-00b2633e2eba","range":0,"rating":5,"reply":"Hello, Veronica. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-09-23T16:28:00","review":"I had a very good experience, 10/10 service. Corey ( the manager ) is very polite. 100% recommended.","source":"Google","submissionTime":"2021-09-23T00:00:00","userName":"Veronica R."},{"reviewId":"90dc73cf-ab4f-4656-bf2c-0eb339bb733c","range":0,"rating":5,"reply":"We appreciate the review, Marskiii. Thanks for choosing Extra Space Storage for all of your storage needs. It's great to hear that Corey could help. Please stop by the office if there is anything else we can do for you!","replyTime":"2021-09-23T16:48:00","review":"They staff was very helpful especially the manager Corey.","source":"Google","submissionTime":"2021-09-23T00:00:00","userName":"Marskiii"},{"reviewId":"956cd884-ff31-46cb-8d67-e0defff5bd47","range":0,"rating":5,"reply":"Thanks for the great review, Andrew! We're glad Corie went above and beyond to assist you. Please call us at (502) 412-9096 if you have any questions!","replyTime":"2021-09-24T11:33:00","review":"Corie, went above and beyond on my first day of relocation/unpacking in Louisville.","source":"Google","submissionTime":"2021-09-23T00:00:00","userName":"Andrew G."},{"reviewId":"f9f73722-29fe-46d6-83a9-5431958b351a","range":0,"rating":5,"reply":"Hi Brittany, thank you for your review! We're so happy to hear that your experience with Corey and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.","replyTime":"2021-09-21T17:53:00","review":"Thanks Corey for all your help with my storage needs…great service, very clean facility","source":"Google","submissionTime":"2021-09-21T00:00:00","userName":"Brittany P."},{"reviewId":"15e8d38b-2f3a-46c7-98f0-79a0e3e07a26","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jamonbrown17! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-09-15T14:16:00","review":"The people was people type of people! Meaning they had good energy and made the process for leading the unit smooth and easy! Would tell people about this place and should rent! They gave good walk thru!","source":"Google","submissionTime":"2021-09-14T00:00:00","userName":"jamonbrown17"},{"reviewId":"9fca4580-9495-4b6b-b669-b52f7b588632","range":0,"rating":5,"reply":"Thank you for the excellent rating, Hector! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-14T13:19:00","review":"It’s pretty good, easy and faster process to get a storage unit, you can. Access until late night that wonderful any case that you needed it","source":"Google","submissionTime":"2021-09-03T00:00:00","userName":"Hector U."},{"reviewId":"2e2e9cf6-8922-45a7-ad99-f29b47ce642d","range":0,"rating":5,"reply":"Hi Sally, thank you for your review. We're glad Corey made this location stands out from others, was very friendly, and informative. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-09-01T12:12:00","review":"I can’t say enough good things about Corey. He made this location stands out from others. He’s very friendly, informative and helpful. He even went extra miles to accommodate my reservation after I arrived at the facility slightly after hours. Facility itself is at great location and easy to access. I’d use it again when needed.","source":"Google","submissionTime":"2021-09-01T00:00:00","userName":"Sally S."},{"reviewId":"e003e0c7-3726-41e3-98a1-5ddab19054d4","range":0,"rating":5,"reply":"Hi Matthew, thank you for your review. We're glad Corey is very helpful. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-07T14:39:00","review":"Corey is very helpful and the garage door entry to the climate controlled units is nice and easy.","source":"Google","submissionTime":"2021-08-11T00:00:00","userName":"Matthew M."},{"reviewId":"70d381e1-5313-40fd-8e39-4b2b4191ab46","range":0,"rating":5,"reply":"Hi, Michael, Thank you for the 5-star review. We're so happy you had a great experience with Charlie at our 8002 Warwick Ave location in Louisville, Kentucky Extra Space Storage location.  Please reach out if you have any questions at 888-storage. ","replyTime":"2021-09-06T10:05:00","review":"Charlie was excellent and so professional and kind at the 8002 Warwick Ave location in Louisville KY! I love that you can pull your moving truck into the climate controlled facility and it all be closed in, inside and not be subjected to the weather! Super nice staff and facility! Definitely use this facility!","source":"Google","submissionTime":"2021-08-09T00:00:00","userName":"Michael M."},{"reviewId":"edb5b4fc-4b2a-4952-b623-36d9e8f491e9","range":0,"rating":5,"reply":"Thanks, Jocelyn! We are so happy to hear that your experience with Corey has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please call us at (770) 682-6121 if you have any questions!\n\n","replyTime":"2021-08-05T14:00:00","review":"Corey Booker provided me with EXCELLENT CUSTOMER SERVICE!!! The storage facility is very nice, highly secured and I love that it is indoors. Thank you very much!","source":"Google","submissionTime":"2021-08-04T00:00:00","userName":"Jocelyn N."},{"reviewId":"712c4529-1db8-465a-a246-ee930cc9c334","range":0,"rating":5,"reply":"Thanks, Andrew! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-09-01T12:04:00","review":"Corey was extremely helpful and thoroughly explained everything I needed to know! He helped me pick out the exact unit I needed in a timely fashion! Thank you, Corey Booker!","source":"Google","submissionTime":"2021-08-03T00:00:00","userName":"Andrew C."},{"reviewId":"b928743f-9abc-4daa-ad0f-f8678e92a9a4","range":0,"rating":5,"reply":"Thank you for the kind words, Elizah! We're committed to providing excellent customer service. We're glad our team was very informative and transparent about the process. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-08-30T08:53:00","review":"My review today is purely about customer service, as I wasn’t able to rent a unit at this location since my furniture didn’t  fit like I expected it to. When I told them about my problem, they refunded my money and referred me to another store and told me about a great deal that they had so I saved like $20! They were very informative and transparent about the process.","source":"Google","submissionTime":"2021-08-02T00:00:00","userName":"Elizah W."},{"reviewId":"9b96ab52-4b23-4c3e-8c19-16094c45ab87","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This is a great storage. The manager at the one on Lyndon Lane  is extremely nice and helpful!","source":"Google","submissionTime":"2021-07-28T00:00:00","userName":"Karlee C."},{"reviewId":"8937c15f-6358-4e0a-b0dd-b7ce18a9f3ab","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very friendly smiling face great customer service","source":"Google","submissionTime":"2021-07-26T00:00:00","userName":"Mallari P."},{"reviewId":"345c13e2-3d94-43c7-b8d9-81ba84742615","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Extra Space Storage on Warwick Avenue is a first class facility with excellent management.  The transfer of our household goods from a moving company into the storage units went very smoothly due in large part to the manager’s personal attention and flexibility.  Highly recommend.","source":"Google","submissionTime":"2021-07-19T00:00:00","userName":"Charles W."},{"reviewId":"177653ce-cdf7-42ee-848b-d51d39092807","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Amazingly helpful and really knowledgeable!  Great experience and would rent again from them!","source":"Google","submissionTime":"2021-07-17T00:00:00","userName":"Sara H."},{"reviewId":"9cb891ee-a56f-463e-a17b-4538e94e5095","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Corey was exceptionally friendly, patient and informative. He helped us evaluate our needs and get us set up. I appreciate the time he took to make sure we were clear how everything worked and he prioritized our needs for the time we were with him.\n\nThe storage space is very clean and easily accessible. I feel confident in the security of my unit. We live over 45 minutes away but chose this company due to the great reviews and pricing. 10 out of 10 would definitely recommend.","source":"Google","submissionTime":"2021-07-08T00:00:00","userName":"Amy Y."},{"reviewId":"01ff45cd-18b7-4cdb-abd6-fc39807a0fbb","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My wife and I were hunting for a climate controlled storage unit, and almost reserved one online, but I am GLAD we didn't - because we might not have had the chance to work with Corey.  This place is fantastic, so clean, with an amazing unloading area; but the customer service from Mr. Booker was above and beyond excellent.  He showed us around, explained everything about the facilities, and knew every other customer we encountered by name.  I can't recommend this place enough, and especially if you are fortunate enough to work with Corey.","source":"Google","submissionTime":"2021-07-03T00:00:00","userName":"Troy Y."},{"reviewId":"57db36f3-3c38-48df-b3b9-96c74d5751a4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nice people clean facility","source":"Google","submissionTime":"2021-07-02T00:00:00","userName":"Mark C."},{"reviewId":"e7632e9d-a16e-434b-865a-27811556dfbd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This is a super nice storage. Lots of carts, clean, nice.\nThey even kept a U-haul dolly I accidentally left behind and saved me a ton of money.","source":"Google","submissionTime":"2021-06-30T00:00:00","userName":"Nikki C."},{"reviewId":"69954d61-1975-4bcd-9837-b07c95f3d981","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great experience!  Justin was extremely helpful and pleasant throughout our rental experience.\nWe plan to rental a second and bigger unit next month.","source":"Google","submissionTime":"2021-06-25T00:00:00","userName":"Alfred R."},{"reviewId":"e3ebe69b-155d-4025-a5a4-7bfb24cf661b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Corey was amazing to work with! Super helpful and made the process a walk in the park. AND you can’t beat their prices!!","source":"Google","submissionTime":"2021-06-22T00:00:00","userName":"Hanna A."},{"reviewId":"deaa0b94-4dcd-4141-88bd-dc023133e37d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"corey was absolutely amazing and extremely helpful. 10/10 Recommend!!!","source":"Google","submissionTime":"2021-06-22T00:00:00","userName":"madeline a."},{"reviewId":"b24bea9f-e8a7-43e3-8858-003330fc341d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Awesome facility and layout for a storage unit. Corey was very helpful!","source":"Google","submissionTime":"2021-06-22T00:00:00","userName":"Mallory A."},{"reviewId":"62168fd2-f586-4a7d-b655-9f64ea8008e1","range":0,"rating":5,"reply":"Thanks, Nicole! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-06-23T08:38:00","review":"Really convenient, clean and well-priced storage facility","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"Nicole R."},{"reviewId":"78d53dcd-b507-4b00-acb1-a3d5cd29a2a6","range":0,"rating":5,"reply":"Thank you for the kind remarks, Gyreona! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-06-12T09:47:00","review":"They are nice . And I would Recommend to family and friends","source":"Google","submissionTime":"2021-06-12T00:00:00","userName":"Gyreona M."},{"reviewId":"836b6cc7-f2c7-4589-b2fa-2c289cb14318","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I'm very impressed with this Extra Space Storage location and its staff. From the first phone conversation with Justin, through the actual rental process with Corey, it was a smooth process. Both were very professional, answered my questions, and are clearly the type of people who go 'above and beyond' for their customers. The facility itself is clean and bright, and we're very satisfied!","source":"Google","submissionTime":"2021-06-11T00:00:00","userName":"Julie K."},{"reviewId":"226957e8-7127-4275-9774-366cc17c747d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I recently rented a storage unit at this location.\nI really want to thank Cory for all his hospitality and excellent service. He helped me explain about the procedure, process etc. He is an amazing person and I will definitely recommend this location to friends and family because of Cory.\nHe also helped me unload some stuff from my car because I was all alone and it was crazy heavy.\nI am thankful I chose this location where people are very helpful.\nThank you Cory for all the help really reallyyyy appreciate it.","source":"Google","submissionTime":"2021-06-09T00:00:00","userName":"shaurya a."},{"reviewId":"c9e86d81-ed9e-4c24-bcff-11bd9b7824ec","range":0,"rating":5,"reply":"Hi Eshu, thank you for your review. We're glad Corey and Justin were very professional and friendly! Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-06-04T12:37:00","review":"Staff was very professional and friendly!  Great location and secure spot for your valuables.  Thanks to Corey and Justin for all their help!","source":"Google","submissionTime":"2021-06-05T00:00:00","userName":"Eshu B."},{"reviewId":"eb12df7e-3e0e-48dd-b84b-fe1afca593ae","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Justin was excellent in explaining our storage options to help us find the right one to meet our needs. He gave us a tour of our options so we knew exactly what we were getting. He was so very helpful","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Donna W."},{"reviewId":"9b5adb6a-da8a-4c45-8600-5722f283f4b3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"First experience here and Corey was very helpful with all of my questions. Would definitely recommend.","source":"Google","submissionTime":"2021-06-02T00:00:00","userName":"Allison O."},{"reviewId":"1cdf32b8-0d88-4257-a634-6a16c7353a93","range":0,"rating":5,"reply":"Thank you for the review, Cody! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-07T15:02:00","review":"Easy online reservation. Great customer service.","source":"Google","submissionTime":"2021-06-01T00:00:00","userName":"Cody V."},{"reviewId":"6662e113-b8bd-43da-8ba5-84e58c1318d8","range":0,"rating":5,"reply":"Thank you for your feedback, Jacob! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-05T10:56:00","review":"Modern, clean and secure. Staff is polite and professional.","source":"Google","submissionTime":"2021-05-30T00:00:00","userName":"Jacob M."},{"reviewId":"bd8814c4-166d-4051-bbfc-33667bdf7878","range":0,"rating":5,"reply":"Thanks for the positive review, Andrea! We are glad you had a great experience with Justin. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-06-04T12:53:00","review":"Justin was great! He answered all my questions and went through the process with ease. Thanks Justin for all your help!","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Andrea B."},{"reviewId":"9cdf1b6e-32f4-47e2-8683-9e9f93d19651","range":0,"rating":5,"reply":"Thanks for the positive review, Kristi! We are glad you had a great experience with Corey. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-03T18:39:00","review":"Had a great experience! Ask for Corey he is awesome at what he does.","source":"Google","submissionTime":"2021-05-28T00:00:00","userName":"Kristi T."},{"reviewId":"d70abe14-becb-4312-958f-cadbe3cac8e5","range":0,"rating":5,"reply":null,"replyTime":null,"review":"A++ facility.  Large, clean, great price, accommodating in every way, and Corey was amazing.  Top notch above and beyond service with a smile and laugh along the way as well.\n\nWorth driving all the way from Owensboro even!  I hear they have a Sasquatch problem over that way. Sorry Cheryl ??\n\nI’ll be an Extra Space Storage customer for life.  ASK FOR COREY!","source":"Google","submissionTime":"2021-05-28T00:00:00","userName":"Daniel T."},{"reviewId":"dd212632-c424-4fa4-8c97-36d8536c364a","range":0,"rating":5,"reply":"Hi Sean, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-28T14:30:00","review":"Corey was very helpful and professional! This place is very well-maintained clean. I would recommend this company to anyone.","source":"Google","submissionTime":"2021-05-23T00:00:00","userName":"Sean G."},{"reviewId":"13b9ac40-4478-4415-b005-59c9385aa934","range":0,"rating":5,"reply":"Thank you for the kind words and recommendation, Domonique. We're glad Corey explained everything wonderfully, made sure you had no questions and made himself available. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-05-20T08:28:00","review":"Corey was awesome to work with. He explained everything wonderfully. Made sure I had no questions and made himself available. The place was clean and the setup of the place makes it very easy to load and unload. I would definitely recommend this place, especially this location to anyone.","source":"Google","submissionTime":"2021-05-17T00:00:00","userName":"Domonique M."},{"reviewId":"011e0e78-f2c1-4fcd-8ccd-b6ce3cad8c38","range":0,"rating":5,"reply":"Thanks for the kind words, Rebecca! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\r","replyTime":"2021-05-19T14:52:00","review":"Love my new storage unit! On site manager was incredibly helpful and accommodating! Recommend to anyone looking!","source":"Google","submissionTime":"2021-05-17T00:00:00","userName":"Rebecca T."},{"reviewId":"4072a995-a3c2-4cd5-a01c-30aedd76b157","range":0,"rating":5,"reply":"Thank you for your feedback, Andrew! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-19T14:08:00","review":"Front desk guy was a hell of a guy and made time for me after closing and helping me through the process, I am fully satisfied!!","source":"Google","submissionTime":"2021-05-17T00:00:00","userName":"Andrew H."},{"reviewId":"7478badd-80c5-4ba5-a4cc-5961d749ab46","range":0,"rating":5,"reply":"Our team appreciates your positive rating, Dev! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-06T12:38:00","review":"Great service","source":"Google","submissionTime":"2021-05-04T00:00:00","userName":"Dev W."},{"reviewId":"f256da4a-b32d-4df4-ad64-6efb9076abb5","range":0,"rating":5,"reply":"Thanks for the positive review, Karen! We are glad you had a great experience with Corey. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-04-29T16:18:00","review":"Great experience working with Corey to get the unit we needed. He was very patient with us and helpful.","source":"Google","submissionTime":"2021-04-29T00:00:00","userName":"Karen L."},{"reviewId":"0a9411d0-65bd-46da-a9ae-c56e668df8da","range":0,"rating":5,"reply":"Thank you for the kind words, Margaret! We're committed to providing excellent customer service, helpful staff, and clean and well-run facilities. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-04-27T09:23:00","review":"Excellent service with incredibly helpful staff.  Facility is clean and well run.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Margaret P."},{"reviewId":"eda064bc-9696-4de6-b52f-36ad35990630","range":0,"rating":5,"reply":"Hi Janeedreia, thanks so much for your review! We are thrilled to hear your experience with Corey was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2021-04-26T12:17:00","review":"GREAT experience! ordering a storage was SO easy. literally just put your info in and you should receive a code to get through the gates and your keys will be waiting for you. and to top it off when i arrived to the property i was lost but was easily helped by the manager Corey! he even walked me through the process and gave me tips for putting my stuff in the storage.","source":"Google","submissionTime":"2021-04-23T00:00:00","userName":"Janeedreia G."},{"reviewId":"90757205-fb2e-40c9-8dc4-2f648d539482","range":0,"rating":5,"reply":"Hi Stephen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-24T13:03:00","review":"Facility is well managed, modern, neat & clean.  Site Manager, Corey, is very professional and helpful and was on the premises whenever I visited.  Would use again should I have future storage needs.","source":"Google","submissionTime":"2021-04-22T00:00:00","userName":"Stephen Z."},{"reviewId":"985fb926-6ce1-4cae-be9b-b194c6573085","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, David! We're so happy to hear Corey was able to make your rental process stress-free! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2021-04-22T17:56:00","review":"I am moving from Ft Myers FL to Louisville and Corey walked me through all the things I had to do and made this stressful move much easier with all his help.","source":"Google","submissionTime":"2021-04-19T00:00:00","userName":"David S."},{"reviewId":"4789e4d7-6c52-42c6-84ba-03942ae20435","range":0,"rating":5,"reply":"Hi John, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!\n","replyTime":"2021-04-19T15:23:00","review":"Facility is clean and cared for. Service is excellent!","source":"Google","submissionTime":"2021-04-16T00:00:00","userName":"John H."},{"reviewId":"18bf2c22-3860-41a9-8358-27a61f0024c9","range":0,"rating":5,"reply":"Hi Jacob. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cory! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2021-04-10T13:23:00","review":"Awesome, seamless experience. Had never accessed my unit before, had to have my lock cut off and replaced on short notice for a move. Cory was extremely helpful, handled a logjam of customers at once with clear communication and expressed gratitude for patience. Glad I chose this facility for my storage needs.","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Jacob C."},{"reviewId":"072e041a-8fa0-4420-a482-f775e654518b","range":0,"rating":5,"reply":"Thank you for the kind remarks, Rebekah! We're so happy to hear we have your recommendation! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.\n","replyTime":"2021-04-10T13:24:00","review":"Super helpful man at the front desk! Took his time to make sure we understood everything and helped us get the best price for what we needed. Definitely would recommend this location to others!","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Rebekah L."},{"reviewId":"b3c4a7f0-aeb0-45ac-8c36-0f5b7f9c570f","range":0,"rating":5,"reply":"Hello, Ascendpony. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-04-10T13:24:00","review":"Corey was extremely helpful and friendly!","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"ascendpony _."},{"reviewId":"06dad620-6c3d-4e3e-9765-243200039e65","range":0,"rating":5,"reply":"Thank you, Lynn. We're thrilled you had a positive experience renting with Corey! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-04-10T13:25:00","review":"Great customer service! Corey was so helpful! ??","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Lynn H."},{"reviewId":"0aacd1ea-1ffc-4230-8384-a3685f9a35c5","range":0,"rating":5,"reply":"Thanks, Heather. We are thrilled you had a great experience with Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage!","replyTime":"2021-04-10T12:57:00","review":"Web site was simple, explained everything plain details. It was a great layout. Staff is friendly and helpful ??","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"heather t."},{"reviewId":"360793a8-3f6d-4777-92cf-4b1fd4e65169","range":0,"rating":5,"reply":"Thanks for the positive review, Kaitlin! We are glad you had a great experience with Cory. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-04-15T12:43:00","review":"Cory was my guy and he was amazing. Went way above and beyond any expectations and made transitioning super easy. Thank you so much","source":"Google","submissionTime":"2021-04-10T00:00:00","userName":"Kaitlin S."},{"reviewId":"a1c91dfb-6791-4d35-abb6-081e4cf5a112","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, John. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-04-09T12:51:00","review":"This place was a really nice location and the people in the office were great to work with.\nIf you need any extra space this is the place to use","source":"Google","submissionTime":"2021-04-09T00:00:00","userName":"john c."},{"reviewId":"016da7b4-ca8c-49b7-a2f2-64f2dcb11dd1","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Corey is extremely professional, friendly and goes above and beyond helping you complete the process of getting and discontinuing the storage space.  I have had 2 storage spaces and he has been very patient with me.\nI highly recommend using his facility.","source":"Google","submissionTime":"2021-04-08T00:00:00","userName":"Alfred P."},{"reviewId":"df92b2e0-b893-4e33-b343-b1bbae2c694b","range":0,"rating":5,"reply":"Hi Gregory, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Cory reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-14T11:48:00","review":"I have never been to such a clean, well-managed storage facility. Cory has been extremely professional, and makes me feel comfortable leaving my posessions at his location. I can’t imagine a better run facility than this one.","source":"Google","submissionTime":"2021-04-07T00:00:00","userName":"Gregory W."},{"reviewId":"4dd7b10b-c9b2-4123-a08e-61f6f15bb372","range":0,"rating":5,"reply":"Thank you for the kind remarks, Maya! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2021-04-06T14:49:00","review":"Great service,highly recommended","source":"Google","submissionTime":"2021-04-06T00:00:00","userName":"Maya H."},{"reviewId":"dc520cee-0f4a-4735-bdb3-f66a17955019","range":0,"rating":5,"reply":"Hi Ann, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!\n","replyTime":"2021-04-09T16:58:00","review":"Super easy to rent, very clean and affordable. 5 stars.","source":"Google","submissionTime":"2021-04-03T00:00:00","userName":"Ann C."},{"reviewId":"7fabd243-1828-40c3-b12d-f569664bc576","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Nick. Don't hesitate to reach out to us at 888-storage if you need anything! Our team is happy to help!","replyTime":"2021-04-08T15:50:00","review":"Excellent service. Excellent staff.","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Nick J."},{"reviewId":"277b3438-822d-49e4-92bf-f0095e576631","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Steven! We're so happy to hear Cory was able to make your rental process easy! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2021-04-08T15:16:00","review":"Great service. Convenient location. Cory was great and made the process easy","source":"Google","submissionTime":"2021-04-02T00:00:00","userName":"Steven P."},{"reviewId":"97f290c8-ea25-4ea4-80b1-85c2a380ce16","range":0,"rating":5,"reply":"Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad Scott was able to meet your storage needs. If you ever need anything, feel free to stop by!","replyTime":"2021-04-07T18:50:00","review":"Scott did a great job helping me - I have relied on this facility for years and is clean well kept and secure.","source":"Google","submissionTime":"2021-03-31T00:00:00","userName":"Michael R."},{"reviewId":"2644e271-7b02-4c70-9318-7c5241973d21","range":0,"rating":5,"reply":"Hi Dominic, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2021-03-30T14:34:00","review":"First time using a storage facility and I am pleased with the service, quality and cleanliness of the facility.","source":"Google","submissionTime":"2021-03-30T00:00:00","userName":"Dominic D."},{"reviewId":"39185b9d-3037-45ce-bfe1-f3ec4bcd872d","range":0,"rating":5,"reply":"Thanks for renting with us, Wirkin! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-03T12:36:00","review":"Great place! Like the indoor storage. Is climate controlled so you can store electronics also.","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Wirkin D."},{"reviewId":"22df2fd0-b069-4081-b5cc-f89ef422247b","range":0,"rating":5,"reply":"Hi Laren, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-03T13:24:00","review":"Nice clean facility, thanks Corey for answering all the questions I had.","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Laren T."},{"reviewId":"fbd97760-a51a-4e94-abbe-9236c7e34580","range":0,"rating":5,"reply":"Hi Austin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-04-03T13:25:00","review":"Nicest storage facility in the city. Very clean and awesome customer service. Corey was awesome.","source":"Google","submissionTime":"2021-03-29T00:00:00","userName":"Austin Z."},{"reviewId":"376bbfd7-71ea-49d5-b1e9-88eb5e5de694","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Bryan! We are so glad Corey could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-02T10:16:00","review":"Best place to store! Corey is the single best manager you’ll meet at any of these locations! Cannot recommend storing here enough!","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Bryan C."},{"reviewId":"8ab6a2da-6693-4fbb-84b6-6ce973c59b1a","range":0,"rating":5,"reply":"Thanks for the positive review, Candice! We are glad you had a great experience with Corey. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-04-02T10:35:00","review":"Called to find out prices on storage units spike with Corey very pleasant and patient with all my questions!!! Thanks again","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Candice G."},{"reviewId":"9349d915-2471-4474-9418-1808fd52ea24","range":0,"rating":5,"reply":"Thanks for the positive review, Cole! We are glad you had a great experience with Corey. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-03T08:25:00","review":"Very quick and easy only had one problem with my gate code not working but Corey helped me fix it within 5 minutes","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Cole D."},{"reviewId":"76331be3-101b-4a4b-8388-d3f219532d00","range":0,"rating":5,"reply":"We apprecite the great review, Earl! Thank you for being a loyal Extra Space customer! Please call us at (502) 412-9096 if you have any questions!","replyTime":"2021-04-02T14:11:00","review":"I've stored items with this facility for 11 years. Every member of their team I have been in contact with over the years, have been helpful and professional.","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"earl y."},{"reviewId":"9930c880-e1fe-405b-9484-768afdf14944","range":0,"rating":5,"reply":"Thank you for the review, Orville! We pride ourselves on having a friendly, accommodating staff and are so happy Scott and Cory were able to assist you! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2021-04-02T15:56:00","review":"Scott E.  & Cory B.  Were exceptionally helpful plus any and all questions were answered with enthusiasm and clarity. If you need a storage , large or small , Extra Space Storage is the one. It's affordable with easy access , plus the workers were very down to earth and friendly.","source":"Google","submissionTime":"2021-03-27T00:00:00","userName":"Orville D."},{"reviewId":"d3de940f-fb8b-44ae-ae35-95cd395606f2","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Sarah! We are so glad Corey could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-01T08:41:00","review":"My company uses this facility for work and we are in and out constantly. Corey has taken the time to learn names, is available if something needs attention and is always friendly.","source":"Google","submissionTime":"2021-03-26T00:00:00","userName":"Sarah S."},{"reviewId":"22f68fb4-c193-4959-a6a8-ece82773dc19","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Pointblankky! We're glad Corey was very attentive, always asks if you need help, and always willing to work with you. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n\n","replyTime":"2021-03-31T18:50:00","review":"Best storage facility I have dealt with. The main man Corey is the manager and a heck of a dude. Very attentive to his lessees, always asks if I need help, and always willing to work with you. If I could give him and the unit 10 stars I would.","source":"Google","submissionTime":"2021-03-25T00:00:00","userName":"pointblankky"},{"reviewId":"4fedfdf1-b3b7-4fc9-a4d6-f680a8ede81a","range":0,"rating":5,"reply":"Thank you for the kind words, Brandon! We're committed to providing excellent customer service. Stop by the office if you need anything. \n","replyTime":"2021-03-30T14:28:00","review":"I appreciate mr. Scott E. for the great customer service. Best storage facility I’ve ever came across.","source":"Google","submissionTime":"2021-03-24T00:00:00","userName":"Brandon M."},{"reviewId":"493a1db5-90de-41ca-8199-cc8b9a57ecbb","range":0,"rating":5,"reply":"Hi John, thank you for your review. We're glad Corey was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to reach out at 888-STORAGE if you need anything. \n\n","replyTime":"2021-03-30T13:20:00","review":"Thanks for all your help corey. Place clean and debris free.","source":"Google","submissionTime":"2021-03-24T00:00:00","userName":"John R."},{"reviewId":"1f1dc4d1-6016-44cf-ae0c-e56ec8313871","range":0,"rating":5,"reply":"Thank you for your feedback, Jacob! Providing renters with clean and secure facilities is our top priority. We're glad Corey was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-28T10:01:00","review":"Corey was amazing, so helpful and the facility was immaculate - brand new, clean, super easy to go up and down and the best feature is the electric garage doors for safely and conveniently parking / unloading indoors rather than out in the cold like most other facilities.","source":"Google","submissionTime":"2021-03-22T00:00:00","userName":"Jacob A."},{"reviewId":"ef36e342-aab8-4300-9a39-8a2bc4dee795","range":0,"rating":5,"reply":"Hi Blake, thank you for your review. We're glad Corey helped you immensely at a dire point in your year and got you taken care of as fast as possible when you were in an emergency situation. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n","replyTime":"2021-03-26T10:22:00","review":"Corey at extra space helped us immensely in a dire point in our year. Got us taken care of as fast as possible when we were in an emergency situation. The company as well as himself were very professional","source":"Google","submissionTime":"2021-03-20T00:00:00","userName":"Blake N."},{"reviewId":"1dc1cecc-a670-4c36-a67d-c72b31e37309","range":0,"rating":5,"reply":"Thank you for the kind remarks, Karen! We're so happy to hear we have your recommendation! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-03-20T12:57:00","review":"I would recommend this storage to anyone . Very informative and friendly employees. Always willing to help.","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"Karen M."},{"reviewId":"06ae8e11-f607-4947-ac85-2da44e417add","range":0,"rating":5,"reply":"Hi Jeremy, thank you for your feedback. We're glad Corey was easy to talk to, knew what you needed, and made getting the unit shopping easy. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-25T10:50:00","review":"Corey was easy to talk to and knew what I needed, made getting the unit shopping easy.","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"Jeremy C."},{"reviewId":"1c778e1b-87dc-483f-8277-9a57aee901fa","range":0,"rating":5,"reply":"We think Cory is great too! Thanks for the positive review, Lake. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by the office if you need anything. \n","replyTime":"2021-03-25T10:45:00","review":"Cory was cool and the place is nice looking and clean","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"Lake S."},{"reviewId":"db0cf1d9-1db3-4a21-ba30-16e74fccc8bf","range":0,"rating":5,"reply":"Hi Jan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-03-24T18:42:00","review":"Extra clean Extra Space and always so helpful!","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"jan C."},{"reviewId":"5a2b7f00-5c3c-45ab-8464-f1a22f6dab17","range":0,"rating":4,"reply":"Hi David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2021-03-24T15:15:00","review":"Prompt, helpful service. All options clearly explained.","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"David T."},{"reviewId":"5ab90b83-fbcd-45b7-9aee-9b63c9a3c354","range":0,"rating":5,"reply":"Thanks Cheryl! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Corey was very personable, knowledgeable, and gave you a very informative tour of the facility. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-03-24T14:33:00","review":"This is a great facility, convenient location. Corey was ver personable and knowledgeable and gave us a very informative tour of the facility.we will be utilizing this facility beginning in April. Hank you Corey for your assistance.","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"Cheryl D."},{"reviewId":"18c22146-ef81-4c5a-96f7-c6d9af62258d","range":0,"rating":5,"reply":"Hi Mackenzie, thank you for your review. We're glad Corey was very helpful and informative. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by the office if you need anything. ","replyTime":"2021-03-24T14:11:00","review":"Corey was very helpful and informative about this facility, and the facility itself was in excellent condition! Very clean and a friendly environment with a convenient location! Looking forward to doing business with this facility. :)","source":"Google","submissionTime":"2021-03-18T00:00:00","userName":"Mackenzie C."},{"reviewId":"177079b7-2621-4790-b63f-682412968d9b","range":0,"rating":5,"reply":"We think Corey is great too! Thanks for the positive review, Julie. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-23T13:28:00","review":"Love this place!  Corey is great!","source":"Google","submissionTime":"2021-03-17T00:00:00","userName":"Julie O."},{"reviewId":"08fcc0e2-ae8c-4338-b7dd-337e285ce43d","range":0,"rating":5,"reply":"Thank you for your kind words, Ryan. Security is our top priority and we appreciate that you have trusted us with your belongings! We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out at 888-STORAGE if you need anything. ","replyTime":"2021-03-23T07:47:00","review":"I just stopped in with a number of questions. Store manager, Corey Booker is someone you can feel confident is genuinely looking out for your right storage needs. I'm not a big review kind of guy but like they say you don't get a second chance at first impressions and my first impression was this is a clean and professional establishment worthy of five stars. Kudos Corey.","source":"Google","submissionTime":"2021-03-17T00:00:00","userName":"Ryan S."},{"reviewId":"d601b2a1-b856-4f82-bcc6-05f023a87fd4","range":0,"rating":5,"reply":"Thanks for the awesome review, Jay! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for recognizing Corey for his customer service! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.","replyTime":"2021-03-23T17:30:00","review":"This entire transaction was truly enjoyable. The property still feels brand new. Very clean and convenient. Average pricing (maybe a little higher than most) for a climate controlled interior unit. I could complain about the many “add-ons” (like a lock & insurance) which only appear optional. However this is standard practice at most storage facilities. The best part of the experience was the helpful, and very friendly young man who was working the entire place solo. Without complaint, but instead with a smile he thoroughly explained the entire process and we even had a good laugh when he started the “add on” bit.  So in the end I am happy to have chosen this particular facility. I am certain my unit will stay safe, dry, and available whenever I need it.\nTHANK YOU COREY!!  You are the best!\nHIGHEST RECOMMENDATION!\nCall ahead first and ask for Corey. He will take good card of you and if you like to talk & meet née people then Corey will certainly offer some stimulating conversation.\nTell him Jay sent ya!\nPeace","source":"Google","submissionTime":"2021-03-17T00:00:00","userName":"Jay T."},{"reviewId":"a73c38b2-d560-421f-af61-f5f9b033d83b","range":0,"rating":5,"reply":"Hello, Mandie. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-03-16T13:13:00","review":"Corey was wonderful! Very helpful and pleasant to work with. Very clean facility!","source":"Google","submissionTime":"2021-03-16T00:00:00","userName":"Mandie S."},{"reviewId":"e21d4dcf-2141-4fc2-9729-8823aedcf414","range":0,"rating":5,"reply":"Hello, Jenni. Thank you for the review. We're so glad Corey could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-03-21T08:10:00","review":"I called to find out pricing for a unit, I spoke with Corey he was very helpful. Next stop EXTRA SPACE STORAGE","source":"Google","submissionTime":"2021-03-15T00:00:00","userName":"jenni T."},{"reviewId":"f8ece038-49ba-4c0b-a52c-3ca6b88e52c2","range":0,"rating":5,"reply":"Thank you for your feedback, Patrick! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We agree Corey is such an asset to our team! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-20T15:01:00","review":"What a clean safe and secure facility one of the best storage facility's i have ever rented and the staff are professional and attentive and the facility manager mr corey was especially helpful and professional in every aspect of my rental he is a valuable asset to extra space rental because of mr corey and the superb facility im renting long term and referring friends because of the great service security and location thanks mr corey super guy","source":"Google","submissionTime":"2021-03-14T00:00:00","userName":"Patrick F."},{"reviewId":"6549b78c-3a3b-4d40-bb52-7020dd38c43d","range":0,"rating":5,"reply":"Thank you for your feedback, Scott! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up!","replyTime":"2021-03-19T17:48:00","review":"We were in need of a clean & secure storage unit, I think we hit the jackpot with Extra Space. The facility is laid out nice for quick unloading & is well kept. The staff is very professional & available to assist. On our first visit, I went in to speak with Corey. I caught him while he was juggling phone calls. However, he was still able to assist me & answer my questions. Corey even came back out to make sure I had everything I needed, definitely great service!","source":"Google","submissionTime":"2021-03-13T00:00:00","userName":"Scott H."},{"reviewId":"9ab3ddaa-0be2-4019-a8df-13b2ee89ea98","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Walter. We're glad Corey got you signed up for the second unit. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-03-17T10:00:00","review":"The team at Extra Space - Warrick Avenue are GREAT!  Corey got me signed-up for second unit today.  I’d highly recommend this company; specifically this location!  Nice and Clean location!","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Walter M."},{"reviewId":"7f1c37d8-9b7d-4d2d-8039-45ccf459cbcc","range":0,"rating":5,"reply":"Thank you for the kind words, Jeff. We're glad Corey was able to help! We really appreciate the recommendation as well as the 5-star review! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2021-03-17T17:00:00","review":"my experience with extra storage has been awesome Corey has been very helpful and attentive to any of my questions I will recommend all people in the future to extra storage I speak from personal experience you're only as good as your management","source":"Google","submissionTime":"2021-03-11T00:00:00","userName":"Jeff H."},{"reviewId":"353e4787-dec6-40e5-a025-4480b2ed6e3e","range":0,"rating":5,"reply":"Hello, Charlene. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-11T13:59:00","review":"Very kind, even showed me where my unit was when I couldn't find it myself. Very professional. GREAT place to store your stuff.","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"Charlene S."},{"reviewId":"2a1a525f-8b76-48e5-812e-fc44122a08f7","range":0,"rating":5,"reply":"Hi Connor, thank you for your review. We're glad Scott made it very easy for your business to add an additional unit over the phone. Stop by the office if you need anything. ","replyTime":"2021-03-16T13:58:00","review":"Scott made it very easy for our business to add an additional unit over the phone. We’ve been with this location for over 2 years and are looking forward to many years ahead !","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"connor p."},{"reviewId":"9a736937-0975-42bb-84fd-62459e30dc35","range":0,"rating":5,"reply":"Thank you for the review, Justin! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-11T15:19:00","review":"Easily accommodated and guided through the process of moving in. Great customer service along with online website that offers all informative and self services!","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"Justin V."},{"reviewId":"eb7a9ecd-712f-4500-9b59-ae817c047153","range":0,"rating":5,"reply":"Cheryl, we are so happy to hear that Corey and Scott could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.\n","replyTime":"2021-03-09T14:57:00","review":"These guys have been very accommodating and helpful! In a time where life itself can be stressful Corey and Scott have taken away one thing I don't have to be stressed about. If you need a storage facility you would be crazy to go anywhere else!","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Cheryl M."},{"reviewId":"0d207c95-d6cf-480e-abdf-50f459053124","range":0,"rating":5,"reply":"Hi Edward, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, clean, and professional storage solution in your neighborhood. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-03-09T15:01:00","review":"We've had very good experience storing our extra stuff here. The staff has been helpful, allowed us to quickly downsize our unit after our initial move. The place is clean and convenient.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Edward B."},{"reviewId":"544fceb4-20b5-4d45-85bc-29efe7ae8565","range":0,"rating":5,"reply":"Hi Caitlin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help at 888-storage.\n","replyTime":"2021-03-09T14:48:00","review":"Really clean and they take very good care of their customers.","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Caitlin R."},{"reviewId":"516c4251-76e6-40d2-a69e-68b36a864579","range":0,"rating":5,"reply":"Thank you, Robin. We're thrilled you had a positive experience with Scott! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-03-09T14:51:00","review":"Your Associate Scott was very Professional, spoke very clear, and didnt leave me with many questions to ask!","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"robin h."},{"reviewId":"b6c7a5ce-ba0b-49bf-9347-7b54162f2e22","range":0,"rating":5,"reply":"Thank you for the recommendation, Kwaymae! We pride ourselves on having a friendly, accommodating staff and are so happy Corey was able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2021-03-09T15:57:00","review":"This review goes straight to Corey I work for Cardinal moving and I happen to come there alot moving people he has always been a big help and  I highly recommend and want to also thank Corey for being such a great guy","source":"Google","submissionTime":"2021-03-09T00:00:00","userName":"Kwaymae L."},{"reviewId":"074573fd-3350-4fe5-a3f0-306a3ec5bd2a","range":0,"rating":5,"reply":"Hi Rhonda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey and Scott reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-12T12:36:00","review":"Units and grounds are always clean and Corey and Scott in the office are super helpful and efficient!!  Reasonable prices and good promos.","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Rhonda D."},{"reviewId":"8030fdfe-0358-4696-bb71-d88a1193193d","range":0,"rating":5,"reply":"Hi Nikolas, thanks so much for your review! We are thrilled to hear your experience with Corey was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2021-03-13T09:21:00","review":"Corey is so incredibly helpful and informative! He helped make sure I got the right unit for my storage needs. And has went out of his way on multiple occasions to help me. Everything and anything has been a pleasurable experience with Extra Space Storage. And I can not thank Corey enough for everything he's helped me with. Thank you Corey. I appreciate you.","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Nikolas C."},{"reviewId":"b8726ab9-7599-46b0-abe1-b138cfd7b32b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Greg. We are glad Scott was able to provide exceptional customer service as quickly as possible. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2021-03-13T09:28:00","review":"I had a question about the facility that I reached out to through Facebook messenger. They said someone would call me in the morning and they did. Scott gave me a call and explained what was going on the big bay door and all would be good for our storage needs when we arrived and if it wasn’t to come into the office and they’d do whatever they could to help.\n\nThanks Scott appreciate the quick response and helpful feedback.","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Greg B."},{"reviewId":"c0a3d31c-ad75-4af5-a240-63c588f8dadb","range":0,"rating":5,"reply":"Hi Antojuan. Thanks for the review! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're always here to help at 888-storage.","replyTime":"2021-03-05T11:15:00","review":"The best Storage place I have ever rented at by far. Customer service is top notch. Clean property.","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"Antojuan W."},{"reviewId":"9a635e44-d288-4502-8c2e-66cdb3999092","range":0,"rating":5,"reply":"Ryan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything. ","replyTime":"2021-03-11T14:22:00","review":"Great place, good prices, very well kept and ran.","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"Ryan S."},{"reviewId":"098882f3-1dc4-4c7f-9961-4cf85d1d9c95","range":0,"rating":5,"reply":"Our team appreciates your positive rating, Live! Thank you for choosing Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-03-11T15:49:00","review":"Great service","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"live l."},{"reviewId":"93a31944-b352-472e-97b8-c992f2a7427c","range":0,"rating":5,"reply":"Thank you for the kind words, Hannah. We're glad Scott was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2021-03-11T16:43:00","review":"Scott has been super helpful over the phone to make my reservation. He walked me through the fees and details so I knew everything up front. Looking forward to using the unit in April! Thank you!","source":"Google","submissionTime":"2021-03-05T00:00:00","userName":"Hannah P."},{"reviewId":"3e50b9d0-9dfd-4925-b6ab-6396e23cee9a","range":0,"rating":5,"reply":"Joseph, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-03-04T10:49:00","review":"Outstanding service and professionalism.  Great price and convenient assess.","source":"Google","submissionTime":"2021-03-04T00:00:00","userName":"Joseph J."},{"reviewId":"e63cf554-6e1d-48ff-b32f-098939eb6d77","range":0,"rating":5,"reply":"Hi Autorebuildz, thank you for your feedback. We're glad Scott did a great job on your new unit, took the time to show you units, and help select the right one for you. Stop by the office if you need anything. \n","replyTime":"2021-03-09T12:32:00","review":"Scott did a great job on my new unit, I showed up close to closing time and he still took the time to show me units and help select the right one for me. Thanks Scott. -AA","source":"Google","submissionTime":"2021-03-03T00:00:00","userName":"AutoRebuildz"},{"reviewId":"6b83f763-9efb-4f09-82e3-bf92da2413d8","range":0,"rating":5,"reply":"Hi Kathy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-03-09T14:22:00","review":"Moving abs storing half your life can be stressful but Scott was very friendly and helpful in this process. We feel very confident in using their facility.","source":"Google","submissionTime":"2021-03-03T00:00:00","userName":"Kathy H."},{"reviewId":"1997e918-19c3-4318-8fb9-fa60397464f4","range":0,"rating":5,"reply":"Bobby, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2021-03-01T12:20:00","review":"Fantastic price for the size. super helpful and pleasant employees. I am super grateful they were the closest option for me as it has been a great experience. if I'm ever in need of storage again they will be my first go to.","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"Bobby R."},{"reviewId":"1b8677d4-0621-4498-92db-d5308894b4c9","range":0,"rating":5,"reply":"Thanks for the kind words, Ken! We're glad Scott and Corey were extremely helpful and pleasant to work with. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\n","replyTime":"2021-03-03T08:17:00","review":"Excellent experience. Scott and Corey were extremely helpful and pleasant to work with Scott did an exceptional job and completed my application with great efficiency all in all it is the best storage facility I have used. Would greatly recommend this to anyone.","source":"Google","submissionTime":"2021-02-24T00:00:00","userName":"ken j."},{"reviewId":"47c59ac3-de33-4e41-80e8-5b2ac65be81d","range":0,"rating":5,"reply":"Thanks for the positive review, Davis! We are glad you had a great experience with Scott. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-02-27T15:24:00","review":"Scott was fantastic worked past 6 closing time to help me out since I needed more space highly recommend!","source":"Google","submissionTime":"2021-02-23T00:00:00","userName":"Davis C."},{"reviewId":"17b0a061-c564-434b-9efe-f38753d0eb00","range":0,"rating":5,"reply":"Thank you, Karen. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-02-22T13:11:00","review":"Very polite staff and easy to rent online.","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Karen L."},{"reviewId":"8e03c5d0-edc6-4ec1-8073-77cec362706b","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Larry. Please stop by the office or reach out to us at 888-storage if you have any questions! Our team is happy to help!","replyTime":"2021-02-26T12:47:00","review":"Always very professional and extremely helpful","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Larry D."},{"reviewId":"5a3c082b-4261-470c-aafe-9eb333e3f7e2","range":0,"rating":5,"reply":"Hi Sara Jo, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Corey reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-02-22T13:46:00","review":"Corey is so incredibly helpful and informative! He helped make sure we got the right unit for our storage needs. The building and storage areas are neat, clean and well secured. Extra Space and Corey far exceeded my expectations","source":"Google","submissionTime":"2021-02-21T00:00:00","userName":"Sara J."},{"reviewId":"4327fbe1-c5cb-43dc-869b-60d34599ce1b","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, A.l. We're glad you had a fantastic experience. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-25T11:54:00","review":"Fantastic experience Workers who helped us were amazing","source":"Google","submissionTime":"2021-02-20T00:00:00","userName":"A.L V."},{"reviewId":"efbc2fbb-6906-46d6-bb40-20ec4280af8f","range":0,"rating":5,"reply":"Thank you for your kind words, Chet. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-25T08:55:00","review":"I love the fact that my belongings are safe and I feel safe going and putting things here","source":"Google","submissionTime":"2021-02-19T00:00:00","userName":"Chet K."},{"reviewId":"b2cdf70c-263b-498b-980f-fe290a069c03","range":0,"rating":5,"reply":"Hi Suzie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Scott and Corey! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-02-24T09:47:00","review":"I really have appreciated Scott  and Corey's professionalism! Always helpful,  polite, and positive!","source":"Google","submissionTime":"2021-02-17T00:00:00","userName":"Suzie M."},{"reviewId":"6dd72699-4b69-4697-b96d-234126cafb95","range":0,"rating":5,"reply":"Hi Leslie, thank you for your review. We're glad Scott and Corey took great care of you. Don’t hesitate to reach out at 888-STORAGE if you need anything. ","replyTime":"2021-02-21T12:12:00","review":"Scott and Corey took great care !","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"Leslie S."},{"reviewId":"9199f311-44e3-450e-b434-d6ff6c55a788","range":0,"rating":5,"reply":"Thank you for the kind words, Marina. We're glad Scott, Corey, and Olympia were able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2021-02-21T11:53:00","review":"Scott and Corey were great getting the admin work done.  Driving into the property and unloading inside was awesome!  Its was sub zero temps that day.  My unit is on the 3rd floor which wasn't bad with the elevators. All in all a really good experience. A mention for Me Olympia who helped me the day before the move.","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"Marina A."},{"reviewId":"02b3ecd2-5f83-40e8-a0bd-650a82c1b953","range":0,"rating":5,"reply":"Hi Brandi, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Scott and Corey reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-02-20T08:41:00","review":"This was such a great experience. The environment was very very clean and nice! I would recommend this to anyone! Scott & Corey was very helpful and did such a great job in assisting me! Very happy with the outcome! Thank you!","source":"Google","submissionTime":"2021-02-08T00:00:00","userName":"brandi m."},{"reviewId":"629adb81-1d6a-4df3-b9c0-0f4a4c5ef216","range":0,"rating":5,"reply":"Delray, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-18T10:26:00","review":"Ease of moving in. Price. Location and professional manner","source":"Google","submissionTime":"2021-02-05T00:00:00","userName":"Delray H."},{"reviewId":"d91edb26-eaa4-4baf-bcb5-963446c51f6a","range":0,"rating":5,"reply":"Thank you, Carbone. We're thrilled you had a positive experience with Corey! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-01-30T12:00:00","review":"Thanks Corey for all the help... great customer service!!!!","source":"Google","submissionTime":"2021-01-29T00:00:00","userName":"Carbone H."},{"reviewId":"e07c1799-c4c0-486c-813f-93645a83b8de","range":0,"rating":5,"reply":"Hello, Art. Thank you for the review. We're so glad Corey could meet your storage needs. If there is anything we can do for you, please let us know at 888-storage!","replyTime":"2021-01-30T11:49:00","review":"Corey made the whole process quick and painless. Very friendly and helpful. Facility looks as new. simple to understand how everything works.","source":"Google","submissionTime":"2021-01-29T00:00:00","userName":"Art A."},{"reviewId":"ba80bd60-e1d9-41fb-94c1-2088c70db747","range":0,"rating":5,"reply":"Thank you for the kind words, Tamara. We're glad Corey helped you figure out exactly what you needed, was patient, and very pleasant to work with.  We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Stop by the office if you need anything. ","replyTime":"2021-01-20T10:26:00","review":"Corey was fantastic! He helped me figure out exactly what I needed. He was patient and very pleasant to work with. The facility is extremely clean and has very easy access. I highly recommend it","source":"Google","submissionTime":"2021-01-27T00:00:00","userName":"Tamara V."},{"reviewId":"7550f556-baec-44a9-9776-5d7f5f0f919c","range":0,"rating":5,"reply":"Hi Krista, thank you for your review. We're glad Ellen was very helpful, thorough, and efficient! Stop by the office if you need anything. ","replyTime":"2021-01-26T14:02:00","review":"Ellen was very helpful and thorough. I appreciate her patience as I sought to move to a smaller unit. She was kind, knowledgeable, and efficient!! Thank you!!","source":"Google","submissionTime":"2021-01-25T00:00:00","userName":"Krista B."},{"reviewId":"557e8290-d507-4354-8990-e104ade6b832","range":0,"rating":5,"reply":"Thank you so much for your kind words, Sarah. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything. \n\n","replyTime":"2021-01-26T11:48:00","review":"Great experience friendly and courteous service thanks Corey","source":"Google","submissionTime":"2021-01-25T00:00:00","userName":"Sarah M."},{"reviewId":"0f47d299-0715-42b9-920d-0b3675ba1423","range":0,"rating":5,"reply":"Hi Daniela, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2021-01-26T10:00:00","review":"Great service friendly environment thanks to the manager Corey was helpful","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"Daniela W."},{"reviewId":"245c90ab-b192-4e3e-9da4-86e0a6949e6e","range":0,"rating":5,"reply":"Hi K, thank you for your review. We're glad Corey was able to help! Don’t hesitate to reach out at 888-STORAGE if you need anything. \n","replyTime":"2021-01-26T09:59:00","review":"Great place thanks for all your help Corey","source":"Google","submissionTime":"2021-01-23T00:00:00","userName":"K M."},{"reviewId":"bbf7c706-0f72-4c2f-9f81-9b11d801a827","range":0,"rating":5,"reply":"Hi Traci, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-01-25T15:00:00","review":"Very nice and helpful staff. Very clean. Will definitely suggest if you need a storage unit.","source":"Google","submissionTime":"2021-01-22T00:00:00","userName":"Traci O."},{"reviewId":"533056a0-7e91-463e-9e79-cc7274987d5d","range":0,"rating":5,"reply":"Hi Soha, we're glad Corey took good care of you. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything. ","replyTime":"2021-01-20T08:34:00","review":"My first time getting a storage and Corey booker took good care of me. so far I’ve had a great experience!","source":"Google","submissionTime":"2021-01-19T00:00:00","userName":"Soha A."},{"reviewId":"33f45be1-b135-4bf5-b0e7-0f5eb49c91a2","range":0,"rating":4,"reply":"Thank you for the kind words, Tamara. We're glad Corey helped you figure out exactly what you needed, was patient, and very pleasant to work with.  We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Stop by the office if you need anything. ","replyTime":"2021-01-20T10:26:00","review":"Corey was fantastic! He helped me figure out exactly what I needed. He was patient and very pleasant to work with. The facility is extremely clean and has very easy access. I highly recommend it","source":"Google","submissionTime":"2021-01-19T00:00:00","userName":"Tamara V."},{"reviewId":"861066a6-a388-4496-82b0-8a3d0b463699","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Chantel.  \n","replyTime":"2020-12-22T14:56:00","review":"Shopping around for storage and with the help of Corey I think we found best place.","source":"Google","submissionTime":"2020-12-22T00:00:00","userName":"Chantel T."},{"reviewId":"9cac0380-81b6-400e-8b8f-70db8a252a51","range":0,"rating":5,"reply":"Hi Juston, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2020-12-22T14:13:00","review":"Prompt and professional service.  Easy to get in and out of the facility and storage unit.  Storage met my needs.  Would use again.","source":"Google","submissionTime":"2020-12-22T00:00:00","userName":"Juston N."},{"reviewId":"c24a0bd4-56a9-4547-a80d-acbdefbe073d","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Paige.  \n","replyTime":"2020-12-22T14:02:00","review":"Recent move looming for temporary storage, Corey was great thanks for all the information.!!","source":"Google","submissionTime":"2020-12-22T00:00:00","userName":"Paige H."},{"reviewId":"15d4019c-4f04-4924-9a67-e28d8fa6dc19","range":0,"rating":5,"reply":"Hi John, we're glad Corey was very helpful and informative. We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-22T07:48:00","review":"Been looking for a reliable storage facility. Corey was vey helpful and informative. Great customer service.","source":"Google","submissionTime":"2020-12-21T00:00:00","userName":"John Z."},{"reviewId":"a5f5771f-fdf5-4b3c-8091-3d3ca213a4f7","range":0,"rating":5,"reply":"Hello, Esnoe. Thank you for the review. We're so glad Olympia could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-12-17T12:36:00","review":"Olympia was a great wonderful help!","source":"Google","submissionTime":"2020-12-17T00:00:00","userName":"ESnoe M."},{"reviewId":"222fb310-ff2a-4c25-8be5-4cc80b667c45","range":0,"rating":5,"reply":"Hi Stephanie, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.\n","replyTime":"2020-12-12T11:41:00","review":"Just signed up last night for my unit. I had a few questions so I popped in the office and found Corey who was able to take time to help me find my unit and show me how everything worked. After meeting Corey I immediately knew I had made the right choice with getting a storage unit from this company. This company should be proud to have Corey represent this location (Warwick Ave). I’d definitely say he is an invaluable team member. From knowing his customers by name to being thorough in explaining everything, he’s definitely made me a satisfied customer after just one interaction.","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Stephanie D."},{"reviewId":"84dbe69a-52cf-4932-9b3b-28d0cdf7efdd","range":0,"rating":5,"reply":"Hi Kim, we're glad Corey was very helpful in helping you select the appropriate unit size, took the time to show you the unit, and explain the fees associated with the rental. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2020-12-13T12:29:00","review":"I have had nothing but a positive experience with both the site manager and the facility at Extra Space Storage! Corey, the site manager, was very helpful in helping me select the unit size appropriate to what I am storing: he took the time to show me the unit and explain the fees associated with the rental. I very much appreciate that he took time to explain the contract in detail as well as the process of submitting a claim, in the event of loss or damage to my property, The facility is VERY neat, clean and secure - an additional plus!","source":"Google","submissionTime":"2020-12-12T00:00:00","userName":"Kim K."},{"reviewId":"02962143-cacf-4a75-93e7-99667adfdbef","range":0,"rating":5,"reply":"Thank you for the review, Daustin! We are so glad you had a positive experience with Corey. Call us at 888-storage if there is anything else we can do to assist you!?  ","replyTime":"2020-12-11T08:19:00","review":"Easy to rent, Incredible access, Corey was a big help!","source":"Google","submissionTime":"2020-12-10T00:00:00","userName":"Daustin K."},{"reviewId":"79dc6929-e9b6-4ade-a53d-5e23eacd0853","range":0,"rating":5,"reply":"Thanks for the kind words, Daniel! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Cory reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.\n","replyTime":"2020-12-09T09:28:00","review":"I cannot say enough good things about Extra Space Storage. Cory is nothing short of amazing. Not only is he bright, pleasant, and responsive, but he had a lot of good information about movers and how to clean and sell items that I wanted to cost clear. The unit is LARGE, clean, and the security is superb.  I whole-heartedly recommend Extra Space Storage and Cory is FIRST CLASS!","source":"Google","submissionTime":"2020-12-08T00:00:00","userName":"Daniel F."},{"reviewId":"f14655d7-5131-40b3-a7c4-7d4c6b77b296","range":0,"rating":5,"reply":"Hello, Matt, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Stop by our office if you need anything in the future!","replyTime":"2020-11-28T11:58:00","review":"I enjoyed how they left the lock and key in our unit after business hours. We were in a hurry getting stuff dropped off and that was a tremendous help.","source":"Google","submissionTime":"2020-11-26T00:00:00","userName":"Matt H."},{"reviewId":"99d80c5d-f558-4e94-b419-cfad3e4a9429","range":0,"rating":5,"reply":"Hi Brandi, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Thank you for choosing Extra Space for your sort term storage needs and for your recommendation. We would love to work with you again in the future so give us a call at 888-storage if anything comes up!","replyTime":"2020-11-28T09:40:00","review":"Had a great experience getting a unit here from start to finish. Corey was most helpful. He walked us through the process step by step, showed us the unit beforehand, and made sure it was clean. Then once we were done with the unit, I was able to call and he had the lease terminated and everything completed within a couple of hours. We only used it for a couple of months but there we no issues WHATSOEVER. We never had any issues accessing our unit, all of our stuff came out in the same condition it went in, and the whole process was seamless. I would use them again in a heartbeat and will be recommending to friends!","source":"Google","submissionTime":"2020-11-25T00:00:00","userName":"Brandi B."},{"reviewId":"f4b24919-5591-4cc9-9f4b-6d14d258217a","range":0,"rating":5,"reply":"Hi Denise, we're glad our team was very helpful and nice. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-11-24T13:25:00","review":"The young lady who works there is very helpful and nice.  The facility is super clean and quiet.  Worth the money to store your belongings.","source":"Google","submissionTime":"2020-11-24T00:00:00","userName":"Denise J."},{"reviewId":"77f1f96e-7d46-40b5-8c4a-4c047d0a88ba","range":0,"rating":5,"reply":"Thank you for the excellent rating, Amy! We're happy was able to provide a great experience! If you need anything in the future, feel free to stop by or call us at 888-storage.","replyTime":"2020-11-21T12:07:00","review":"Great experience with manager. Thanks for all your help Corey.","source":"Google","submissionTime":"2020-11-21T00:00:00","userName":"Amy S."},{"reviewId":"c46fa1de-4c71-466c-a142-e1f76cff1338","range":0,"rating":5,"reply":"Hi Honey, thank you for your review. We're glad Corey was very helpful and kind. Thanks for recommending Extra Space Storage! \n","replyTime":"2020-11-22T09:18:00","review":"Corey was very helpful and kind I highly recommend him if you're looking for storage!","source":"Google","submissionTime":"2020-11-21T00:00:00","userName":"Honey S."},{"reviewId":"845a3dd0-dbd1-45fb-9e29-b30242f03e01","range":0,"rating":5,"reply":"Hi Tawana, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! We're glad Corey answered all your questions and was polite. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-11-22T10:52:00","review":"I was vey impressed by the cleanliness of this facility. Corey answered all my questions and was polite and professional. Thanks for all of your help!!!","source":"Google","submissionTime":"2020-11-21T00:00:00","userName":"Tawana T."},{"reviewId":"b23cd0a4-3759-4e6e-abfa-baef70b92dbf","range":0,"rating":5,"reply":"Thank you for the kind words, Carolyn. We're glad Corey was able to help! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2020-11-17T07:45:00","review":"Corey Booker was amazing help! Got my storage today!","source":"Google","submissionTime":"2020-11-16T00:00:00","userName":"Carolyn S."},{"reviewId":"2cdeb787-08eb-4ae4-b946-16187d47dbea","range":0,"rating":5,"reply":"Thanks, Sihene! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! We are here to help at 888-storage, so let us know if you need anything!\n","replyTime":"2020-11-14T13:21:00","review":"Corey was super helpful and patient in helping me decide what storage unit I needed. This is definitely much appreciated as moving can be very stressful!","source":"Google","submissionTime":"2020-11-11T00:00:00","userName":"Sihene W."},{"reviewId":"d66e2f5f-8cc9-4b72-a6ec-8f23baf5a5e5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Henry! We're happy we were able to provide a smooth rental experience. We pride ourselves on having a professional, friendly, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2020-11-10T09:20:00","review":"Thanks for a no stress experience in rental of  a storage unit at the Lyndon KY facility. Your  manager Cory handled the whole  process in a professional, friendly and helpful manner. He answered all my questions and made sure everything was ready for my move. I would definitely recommend Extra Space to anyone looking for a storage unit.","source":"Google","submissionTime":"2020-11-09T00:00:00","userName":"Henry E."},{"reviewId":"57f626d4-4498-4f2b-af4b-1e9597a78265","range":0,"rating":5,"reply":"Thanks, Jessica! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! Call us if there is anything else we can do to assist you!? \n","replyTime":"2020-11-06T11:52:00","review":"Corey was very professional helping me with finding a unit ! I am a first time customer and he made me feel very comfortable. 5/5 good work !","source":"Google","submissionTime":"2020-11-06T00:00:00","userName":"Jessica S."},{"reviewId":"9a3bea7c-7678-4654-9c48-1a676314bfa8","range":0,"rating":3,"reply":"Thank you for taking the time to share your experience, William. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (502) 412-9096 if you need anything.","replyTime":"2020-11-01T13:58:00","review":"Close to home, but them fixing broken windows, and garage doors seems to be on the back burner. The broken window has been that way since late September.","source":"Google","submissionTime":"2020-11-01T00:00:00","userName":"William K."},{"reviewId":"ed1a8d48-dc03-411e-a2f7-a992ce569bfe","range":0,"rating":5,"reply":"Hi David, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-10-29T08:13:00","review":"Super-friendly, professional and efficient personnel. Cleanest, safest storage we have ever used, and best price per square foot.","source":"Google","submissionTime":"2020-10-28T00:00:00","userName":"David H."},{"reviewId":"54d83e01-e406-4e79-aabf-62f64b75af96","range":0,"rating":5,"reply":"Thank you for the kind words, Arisa. We're glad Corey was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Call us if there is anything, we can do to assist you. \n","replyTime":"2020-10-19T13:59:00","review":"Corey is Awesome! He’s always so helpful. The facility is always kept up really well and is always clean. Definitely recommend using this place for storage!","source":"Google","submissionTime":"2020-10-19T00:00:00","userName":"Arisa B."},{"reviewId":"942a1bf8-772f-4824-b3ab-493dfed0fd9d","range":0,"rating":5,"reply":"Hi, Christy, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2020-10-16T13:01:00","review":"Corey was well-informed and very personable dealing with the public. He made my experience with Extra Space Storage easy to formalize!","source":"Google","submissionTime":"2020-10-16T00:00:00","userName":"Christy M."},{"reviewId":"4454efc0-ca01-4d87-ad87-2f5d2d4683db","range":0,"rating":5,"reply":"Hi Cieyara, thank you for your review. We're glad Corey was able to help! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-10-13T10:05:00","review":"Corey was very helpful!","source":"Google","submissionTime":"2020-10-12T00:00:00","userName":"Cieyara P."},{"reviewId":"468d219f-d672-4569-85d2-e6d2d7a675dd","range":0,"rating":5,"reply":"Hi Carmella, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-10-10T16:00:00","review":"Friendly staff, clean space.  Secure location.","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"Carmella J."},{"reviewId":"a7bd63a3-0e0d-48ef-8e23-ff34ebbb9ceb","range":0,"rating":5,"reply":"Thank you for the kind words, Linda! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! We really appreciate the recommendation as well as the 5-star review! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-10-08T09:45:00","review":"Professional and friendly folks with a great facility. Olympia and Corey could not have been nicer. They made moving into my unit a great experience. The facility is clean, well lit and accessible.  I highly recommend his business for your storage needs.","source":"Google","submissionTime":"2020-10-07T00:00:00","userName":"Linda B."},{"reviewId":"b7f17b9f-e3f5-409f-b2c4-f499b9bbcc8d","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and knowledgeable storage solution in your neighborhood. We're glad helped you find exactly what you needed. Stop by the office if you need anything, Cindy. ","replyTime":"2020-10-07T09:43:00","review":"I am so happy with this facility! Clean, secure and convenient. The manager Corey is very knowledgeable, pleasant, and helped me find exactly what I needed.","source":"Google","submissionTime":"2020-10-06T00:00:00","userName":"Cindy R."},{"reviewId":"9c52cd29-c018-4fc4-b3d9-3608ba7e6bf6","range":0,"rating":5,"reply":"Hi Pinky Jackson Organizing, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Olympia! We really appreciate the recommendation. Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-10-02T09:51:00","review":"What exceptional service! Olympia at the Extra Space in Lyndon did a fantastic job meeting our temporary storage needs. She was knowledgeable, patient and very thorough. And, the (national?) customer rep who connected me to the Extra Space closest to me was also incredibly helpful. Very good experience. Definitely recommend.","source":"Google","submissionTime":"2020-10-01T00:00:00","userName":"Pinky J."},{"reviewId":"f890ceef-2ff0-4c0d-977c-b131e7011a97","range":0,"rating":5,"reply":"We think Olympia is great too! Thanks for the positive review, Shannon. Don't hesitate to reach out if you need anything! ","replyTime":"2020-09-30T15:15:00","review":"Olympia was great!","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"Shannon B."},{"reviewId":"52d6d24d-b7d8-4c38-84d3-c819925892a2","range":0,"rating":5,"reply":"Hello, Luis. Thank you for the 5-star review! We're so happy Olympia could help. Let us know if we can?do anything else to?assist you at 888-STORAGE!","replyTime":"2020-10-01T11:20:00","review":"Olympia, was a great helped and really great service","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"Luis G."},{"reviewId":"4504662b-d07f-4879-ab52-f142fd0547a0","range":0,"rating":5,"reply":"Hi Kar, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-10-01T08:08:00","review":"The best storage in Louisville. Very professional and pleasant customer service representative.  Ask for Ms. Olimpia and Mr. Corey.","source":"Google","submissionTime":"2020-09-30T00:00:00","userName":"Kar H."},{"reviewId":"e549151c-4143-4506-be04-b6af91e20334","range":0,"rating":5,"reply":"Hi Jenniffer, thank you for your review. We're glad Corey was able to help! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-09-29T11:39:00","review":"Corey was very helpful and really cares about his customers","source":"Google","submissionTime":"2020-09-29T00:00:00","userName":"Jenniffer B."},{"reviewId":"2314ccd2-ecd6-474c-a905-860b1f0b92e6","range":0,"rating":5,"reply":"Thank you for your feedback, Richard! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us if there is anything else we can do to assist you!? ","replyTime":"2020-09-28T15:03:00","review":"Corey was extra helpful. Shortage spots and location are extra clean, well maintained and very safe.","source":"Google","submissionTime":"2020-09-28T00:00:00","userName":"Richard K."},{"reviewId":"7cb46047-fb22-431f-8f1c-294efda02648","range":0,"rating":5,"reply":"Hi Ms, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us if there is anything, we can do to assist you. \n","replyTime":"2020-09-24T11:54:00","review":"MS. OLIVA IS AWESOME FRIENDLY AND VERY PROFESSIONAL! HIGHLY RECOMMENDED","source":"Google","submissionTime":"2020-09-24T00:00:00","userName":"Ms C."},{"reviewId":"8b423d2b-030d-474a-a5fd-af4526f9f711","range":0,"rating":5,"reply":"Sport, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-09-19T14:04:00","review":"Exellent customer service ???? and good price corey helped me out with all i needed keep it up ????","source":"Google","submissionTime":"2020-09-18T00:00:00","userName":"Sport C."},{"reviewId":"8cde147e-1d78-4850-83b5-a60fb6dbf53d","range":0,"rating":5,"reply":"Thank you for taking the time to leave us a 5-star review, Andrew! Our team strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! We really appreciate your business and are here to help if you need anything. Don't hesitate to reach out. Our team is happy to help! \n","replyTime":"2020-09-18T07:58:00","review":"Had a great experience with Corey the manager. Helped me pick out a great storage and even walked to the other side of the facility to make sure i found it ok. And when we got there, i figured out i left the locks i purchased on my side of the counter. He even went all the way back and brought it to me. If anyone ever puts a bad review about this place or the staff, lets just say it sais a lot about their character!!!!!!!!!!  Thanks again Corey","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"Andrew"},{"reviewId":"56f94deb-fb1c-409b-b665-3343aa4a35d8","range":0,"rating":5,"reply":"Thank you for your positive review, Chris. We're glad Corey and Olympia made the process of renting a unit very easy. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-09-11T11:20:00","review":"Corey and Olympia make the process of renting a unit very easy and they will make sure you get the best deal for what you need","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Chris T."},{"reviewId":"9e34db50-d059-4486-98b8-88ad63af263b","range":0,"rating":5,"reply":"Hi Jungchul, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2020-09-09T09:56:00","review":"Olympia is friendly and nice. And their service is great. And storage is so clean as well. Price is good. My wife likes it so much.","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Jungchul A."},{"reviewId":"9ffae21c-cf03-48ea-908d-4cf680fe4f3c","range":0,"rating":5,"reply":"Hi Andrew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. We are here to help, so let us know if you need anything!\n","replyTime":"2020-09-08T18:59:00","review":"Great facility that seems well kept. The staff was extremely nice and helpful. I’ve been using Extra Space Storage for awhile and have no complaints.","source":"Google","submissionTime":"2020-09-08T00:00:00","userName":"Andrew B."},{"reviewId":"9615536b-6ef2-4e88-9941-0fc2fa330152","range":0,"rating":5,"reply":"Hi Deborah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2020-09-05T10:23:00","review":"Exceptional service from everyone!","source":"Google","submissionTime":"2020-09-04T00:00:00","userName":"DeBorah M."},{"reviewId":"128b5eec-31ff-4e9b-bc61-c31c142afff5","range":0,"rating":5,"reply":"Thank you for your feedback, Carjendo Mc! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! ","replyTime":"2020-09-02T15:14:00","review":"Great facility! Always clean and secure. I have used storage units in California, Arizona and Ohio as well as a few others in the Louisville area, have never had a single issue with this location. The staff is always friendly, always greeted with a smile and by name, they are willing to help if you have any questions. Can not recommend enough for safe, secure, climate controlled storage.","source":"Google","submissionTime":"2020-09-02T00:00:00","userName":"CarJenDo M."},{"reviewId":"1443c5ad-9cce-4846-b673-5d97875eb6d3","range":0,"rating":5,"reply":"Thank you for the excellent rating, Stephen! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! ","replyTime":"2020-09-02T09:44:00","review":"I worked with Corey for an out of state move. It was perfectly smooth and it couldn’t have been easier. Would highly recommend!","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"Stephen B."},{"reviewId":"4eb179b9-97e4-4402-8ab7-147ffc527d29","range":0,"rating":5,"reply":"Thank you for your feedback, Brandon! Providing renters with clean and secure facilities is our top priority. We're glad Corey was able to meet your storage needs. Please let us know if you need anything!","replyTime":"2020-08-31T17:38:00","review":"Corey is very helpful and alway there to answer any questions. I would recommend this location to anyone. It’s clean, safe and convenient.","source":"Google","submissionTime":"2020-08-31T00:00:00","userName":"Brandon H."},{"reviewId":"472b8b92-e809-439d-aaaf-8c53c1fc71c2","range":0,"rating":5,"reply":"Thank you, Kyle! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.\n","replyTime":"2020-08-31T14:38:00","review":"Corey B was a life saver. We had our moving truck at the unit and we ran out of space! Thankfully he showed up (on a Saturday nonetheless) and was able to not only get us another unit, but the unit right next door to our current one. Units are very clean and well-lit. Thank you!","source":"Google","submissionTime":"2020-08-29T00:00:00","userName":"Kyle"},{"reviewId":"060b3a78-f81d-41c2-b89b-f1dcba33651a","range":0,"rating":5,"reply":"We appreciate your rating, Jackie. Please call (502) 412-9096 if you have any questions.","replyTime":"2020-08-27T18:43:00","review":"Staff was very helpful. Units are clean. Very happy with my decision to use their storage facility.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"Jackie H."},{"reviewId":"1a4589d0-3058-4deb-b668-c58fbd9f6b0d","range":0,"rating":5,"reply":"Thank you for the kind remarks, Ben! We're so happy to hear we have your recommendation!","replyTime":"2020-08-27T10:37:00","review":"Excellent facility and staff!  Corey and Olympia were awesome!  Highly recommended...","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Ben B."},{"reviewId":"8aab21ab-fde1-4ee1-a6b2-38c0dc128bc5","range":0,"rating":5,"reply":"Bruce, thank you for the review! We are so glad you are satisfied with your experience and rental rate! We're always here to help with any of your storage needs. Please let us know if you need anything!","replyTime":"2020-08-24T11:45:00","review":"They are affordable, kind and very helpful. \nThis is our second time renting from them and have always received great service","source":"Google","submissionTime":"2020-08-23T00:00:00","userName":"Bruce G."},{"reviewId":"37a3aae0-fa7f-4010-8bd4-91d5aeaf1b6b","range":0,"rating":5,"reply":"Hello, Felecia. Thank you for the review. We're so glad Olympia could meet your storage needs. We're always here to help with any of your storage needs at 888-STORAGE.","replyTime":"2020-08-24T10:50:00","review":"Olympia was exceptional with her knowledge patience and beautiful smile.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Felecia C."},{"reviewId":"b10e4d58-422a-45cd-8ce3-381268bdaafa","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Curran! We're so happy to hear Olympia was able to make your rental process hassle-free! Don't hesitate to reach out if you need anything!","replyTime":"2020-08-24T11:08:00","review":"Olympia was awesome! Drove by and swung in on a whim. She was super nice, helpful and fun. We got a storage unit in about 10 minutes. Everything looks new and fresh.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Curran W."},{"reviewId":"46aea328-cb52-4291-8a38-4afbef1210ed","range":0,"rating":5,"reply":"Kalid, we are so happy to hear that Olympia could accommodate you and provide a smooth rental experience. Thanks for the review! Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-24T11:09:00","review":"Olympia provided excellent customer service! The process was easy. I’m glad I chose Extra Space Storage!","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Kalid W."},{"reviewId":"6bf4eb32-a03c-460b-a2df-4fc82d6ef3a8","range":0,"rating":5,"reply":"Hello, Delta. Thank you for the 5-star review! We're so happy we could help. Please call 888-STORAGE if you have any questions!","replyTime":"2020-08-24T11:10:00","review":"Olympia was very helpful great place","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"delta i."},{"reviewId":"c85e138b-160b-4fd1-84ed-0b6723ee9c54","range":0,"rating":5,"reply":"Hi, Joanna. Thank you for the rating! We're happy you had a great experience at Extra Space Storage.","replyTime":"2020-08-21T12:19:00","review":"Great Customer Service. Clean and accommodating facility.","source":"Google","submissionTime":"2020-08-21T00:00:00","userName":"Joanna B."},{"reviewId":"82f8ca58-e59f-4eef-b239-a3423e09ac63","range":0,"rating":5,"reply":"We appreciate you taking the time to leave a rating, David. Please stop by the office if you need anything.","replyTime":"2020-08-21T13:25:00","review":"Very friendly. I’ve used them in the past, will use again in the future if I need another storage unit.","source":"Google","submissionTime":"2020-08-21T00:00:00","userName":"David C."},{"reviewId":"9f56d72d-7af7-4790-a274-f3074892b734","range":0,"rating":5,"reply":"Hi Noland, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us if you need anything.  \n","replyTime":"2020-10-21T10:25:00","review":"The experience here is 2nd to none. Great staff & wonderful professionalism. Every time I got I am impressed.","source":"Google","submissionTime":"2020-08-20T00:00:00","userName":"Noland P."},{"reviewId":"1a783592-e7fb-47e2-83c6-af6f2723e175","range":0,"rating":5,"reply":"Hi Tracy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-10-21T10:24:00","review":"Get place. Olympia was a great help and very friendly.","source":"Google","submissionTime":"2020-08-20T00:00:00","userName":"Tracy N."},{"reviewId":"264d622d-8ddf-4596-af70-23cfbd5593d6","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Jonathan! We are happy to hear that you've had an amazing experience. Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-19T11:59:00","review":"They have amazing customer service and truly care for their customers. I have been going there for several years now and have never been disappointed.","source":"Google","submissionTime":"2020-08-18T00:00:00","userName":"Jonathan B."},{"reviewId":"b92c3351-0266-4e1c-804d-bf428543f8c9","range":0,"rating":5,"reply":"Thank you so much for taking the time to share your experience with us, Sarah! Extra Space is committed to keeping our customers and staff safe so we are glad to hear your experience with Olympia and Cory reflects that! We are happy that you felt safe and welcome at our site. Our team will continue to work hard to meet your storage needs so let us know if you need anything else!","replyTime":"2020-08-11T11:56:00","review":"Olympia and Cory are the dream team of customer service. They go above and beyond and make sure everything you need is taken care of. Thanks to them, the storage facility is immaculately clean, incredibly safe, and easy to access. They walked us through options and helped us figure out what was best for our needs, all while staying safe wearing masks and social distancing. Both Olympia and Cory are very friendly, helpful, professional, and superbly good at their job. I don’t know what they make, but whatever it is, Extra Space needs to give them a raise because they deserve it!","source":"Google","submissionTime":"2020-08-17T00:00:00","userName":"Sarah H."},{"reviewId":"35f1bf85-5a09-404b-953b-13d1444fb4f7","range":0,"rating":5,"reply":"Hello, Darren. Thank you for the review. We're so glad Olympia and Corey could meet your storage needs. We are happy to help, so let us know if you need anything! Thanks for recommending Extra Space Storage! \n","replyTime":"2020-08-15T13:24:00","review":"Olympia was amazing! Professional, courteous, and very friendly. She made the experience easy and fun!\n\nCorey was on the premises when I moved in and  intermittently checked in my progress. He was super friendly and such a pleasure to deal with. \n\nI’m glad I chose this facility and would recommend it to friends and family.","source":"Google","submissionTime":"2020-08-17T00:00:00","userName":"Darren C."},{"reviewId":"2cc1ef28-476f-46e4-8342-95431635703e","range":0,"rating":5,"reply":"Hello, Tamra. Thank you for the 5-star review! We're so happy Olympia could help. Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-14T14:30:00","review":"Olympia was an excellent employee!!! Very helpful and knowledgeable","source":"Google","submissionTime":"2020-08-14T00:00:00","userName":"Tamra C."},{"reviewId":"70eceb24-692f-4d4c-85b3-1e688e050abc","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Everything was awesome! Great customer service from Olympia.","source":"Google","submissionTime":"2020-08-13T00:00:00","userName":"Chris R."},{"reviewId":"c6fe8c73-af22-4f38-9687-042b8f812c15","range":0,"rating":5,"reply":"Hi Troy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Olympia reflects that. Thanks for recommending Extra Space Storage! ","replyTime":"2020-08-13T16:20:00","review":"It was a pleasure doing business with this facility, it’s very clean and Olympia is always very friendly and easy to deal with. I would defer them to anyone I know who needs a storage unit","source":"Google","submissionTime":"2020-08-13T00:00:00","userName":"Troy M."},{"reviewId":"e928be61-7c4a-441a-9a09-22f743a98fd7","range":0,"rating":5,"reply":"Hi Jasmine, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! We appreciate you recommending us to your friends and family.","replyTime":"2020-08-08T17:08:00","review":"I would go back and send family & friends to Extra Space Storage. It was clean and the carts were always available.  Was able to help my best friend move her stuff out with no problems. The manager Corey was professional. He offer to help. Just overall had a great experience","source":"Google","submissionTime":"2020-08-08T00:00:00","userName":"Jasmine B."},{"reviewId":"fa635411-5fa4-4844-9b47-3549f825c116","range":0,"rating":5,"reply":"Thank you for taking the time to write a review, Brandon. It means a lot to our team. Moving is stressful, we are so happy to hear Corey could make it a little easier for you. Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance! Thank you for choosing Extra Space Storage!","replyTime":"2020-08-05T12:10:00","review":"My wife and I have had a great experience working with Corey! He is professional, friendly and even was willing to help lift a cabinet into our storage unit!\n\nCorey always tries to work with his customers to find the best price and unit available. He was quick to answer my questions. With the stress of moving, this was one area I didn’t have to stress about!","source":"Google","submissionTime":"2020-08-05T00:00:00","userName":"Brandon M."},{"reviewId":"395dbfda-8a80-4da8-8a4a-d476cdabb6cb","range":0,"rating":5,"reply":"Hi Dstony, thank you for your review. We're glad Olympia was very nice and helped you get a unit. Let us know if you need any future assistance! \n","replyTime":"2020-08-04T14:42:00","review":"Olympia was very nice With helping get a unit love this place so far","source":"Google","submissionTime":"2020-08-04T00:00:00","userName":"Dstony M."},{"reviewId":"1cf607f0-46db-4d7b-b491-43dae29fc408","range":0,"rating":5,"reply":"Hi Jadyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Let us know if you need any future assistance! \n","replyTime":"2020-08-03T18:16:00","review":"Very professional. Very good customer service. Everyone was very helpful and nice. Very organized and put together.","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"Jadyn A."},{"reviewId":"4fe0669a-e4c6-46e8-90de-215e0816cdc2","range":0,"rating":5,"reply":"Hi Abdirahman, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2020-08-04T15:25:00","review":"Great service!!","source":"Google","submissionTime":"2020-08-03T00:00:00","userName":"abdirahman n."},{"reviewId":"58839999-b8fd-44ef-ba04-ba8f581d81f0","range":0,"rating":5,"reply":"Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy Corey was able to assist you! Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-08-01T09:26:00","review":"Corey was great. He explained all the options available and helped me make the very best decision for my storage needs. He was professional, informative and kind. Super guy! So far great facility. Thank you Corey!","source":"Google","submissionTime":"2020-08-01T00:00:00","userName":"Diane C."},{"reviewId":"573b786c-ce56-4f82-80a3-62c13f6ff123","range":0,"rating":5,"reply":"Hi Danimal. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! Don't hesitate to reach out if you need anything!\n","replyTime":"2020-08-01T16:27:00","review":"Corey has to be one of the most professional managers I've ever worked with. Very kind and courtious, making sure to explain all the details I needed in my storage hunting adventure! Great experience and happy to be doing business here. Thanks again for everything Corey, you rock!","source":"Google","submissionTime":"2020-08-01T00:00:00","userName":"Danimal"},{"reviewId":"2323cc69-eac8-4ca8-adde-a9e4622c4c85","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Chad.","replyTime":"2020-07-30T10:22:00","review":"Excellent customer service.  This facility is spotless, well managed, and centrally located.  They honored the Internet pricing so we got exactly what we needed at the price we sought.  I can’t say enough about this great store and its manager!","source":"Google","submissionTime":"2020-07-29T00:00:00","userName":"Chad G."},{"reviewId":"f7fa4687-8693-4090-be1a-2443f95101f0","range":0,"rating":5,"reply":"Thank you for the excellent rating, Clay! We're glad to hear you had a positive experience with Corey and he provided the best customer service. Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-06-14T14:56:00","review":"Its a great storage facility.  I've had 4 different storage units in different cities and this is by far the best for the money.  Its very clean.  Corey is the man to talk to.  Best customer service I've experienced in a long time. A+","source":"Google","submissionTime":"2020-07-28T00:00:00","userName":"Clay W."},{"reviewId":"d3442704-0682-4639-a9ea-bd03355b8fd8","range":0,"rating":5,"reply":"Hi Pam, we're glad our team was very polite and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if you need any future assistance! \n","replyTime":"2020-07-26T11:52:00","review":"The onsite staff was very polite and helpful. Facility was very clean every time we visited. Staff would actually come out and greet and offer to help. We only needed a short term rental of 3 months and this facility met our needs. My only suggestions are: 1) have  an option so customers don't have to purchase a lock that will be useless after the storage; 2) improve the billing system.  I tried for 2 days to pay bill online; finally had to call to pay online and because of the delay I encountered a late fee.","source":"Google","submissionTime":"2020-07-25T00:00:00","userName":"Pam B."},{"reviewId":"80cec776-7c68-42ac-a8b3-1ae60be9c42d","range":0,"rating":5,"reply":"Thank you for the review, Lesley! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2020-07-24T10:41:00","review":"Excellent customer service! Prompt and very helpful and accommodating.","source":"Google","submissionTime":"2020-07-23T00:00:00","userName":"Lesley H."},{"reviewId":"58f8a45a-a655-4d66-8472-86b6a6f49214","range":0,"rating":5,"reply":"Hi Jodi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad Corey was kind and understanding. Let us know if you need any future assistance! \n","replyTime":"2020-07-22T10:37:00","review":"We had a great experience with this storage company.  Corey, the manager was friendly and extremely helpful in determining the appropriate size storage unit for the pieces of furniture we had.  He was kind and understanding that I was trying to coordinate this storage from out of state and on a short timeline.  We movers scheduled for the next day. I was able to get everything taken care of it  - the process was easy - and we were able to have the items moved to the storage unit the next afternoon.","source":"Google","submissionTime":"2020-07-21T00:00:00","userName":"Jodi D."},{"reviewId":"d4a79be1-7018-4f05-94b1-d84788d249dc","range":0,"rating":5,"reply":"Thank you for your kind words, Jennifer. Security is our top priority and we appreciate that you have trusted us with your belongings! Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-07-15T15:28:00","review":"Couldn't be easier or more secure.  Love customer service also!","source":"Google","submissionTime":"2020-07-15T00:00:00","userName":"Jennifer B."},{"reviewId":"99ec3d98-db9c-421e-800c-62371418fccd","range":0,"rating":5,"reply":"Hello, T. J.. Thank you for the review. We're so glad Corey could meet your storage needs by finding you the best unit and showing you around. Please stop by the office if you need anything!","replyTime":"2020-07-11T11:29:00","review":"Corey was fantastic to work with.  Just rented a storage unit for the very first time.  Corey was so helpful in answering all my questions.  He showed us around the property to help us find the best unit for us.  Highly recommend!","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"T. J."},{"reviewId":"bc20e80c-32f2-4574-ba29-fac88b13dd5c","range":0,"rating":5,"reply":"Thank you for your feedback, Mark! Providing renters with clean and secure facilities is our top priority. We're glad Corey was able to meet your storage needs! Don't hesitate to reach out if you need anything!","replyTime":"2020-07-11T11:30:00","review":"Corey is amazing!! So helpful and super nice.  Renting a storage unit isn’t something I’ve done often and he made it super easy and informative!  Plus the facility was very clean and safe.","source":"Google","submissionTime":"2020-07-11T00:00:00","userName":"Mark B."},{"reviewId":"e023c383-bbeb-4e34-bd62-83da9a8cad4f","range":0,"rating":5,"reply":"Hi Susan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if you need any future assistance! \n","replyTime":"2020-07-07T08:00:00","review":"Extraordinary service. Professional and friendly, works through all details easily. Stress free!","source":"Google","submissionTime":"2020-07-06T00:00:00","userName":"Susan W."},{"reviewId":"8a782403-ff99-40b7-927b-6bf56310dbc0","range":0,"rating":5,"reply":"Hi T, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey! We are glad you are happy with our facility! Give us a call at 888-STORAGE, or stop by the office if you need anything else!","replyTime":"2020-07-04T09:21:00","review":"My family and I moved from out of state and needed a storage unit quickly. The facility is clean and in pristine condition. Corey helped us and he was absolutely amazing! I was worried that the rental process was going to be timely, but Corey made it very efficient! It was very hot and we had to unload an entire truck full of belongings and he even gave us bottled water. He was the nicest and very professional! Pricing is very straightforward and was explained thoroughly. I HIGHLY recommend!!","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"T M."},{"reviewId":"e736c83b-23d7-4230-b38d-dae6a468bcc7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Lindsey! We're so happy to hear Corey was able to assist you and explain our rental process! Give us a call at 888-STORAGE if you need any future assistance. We appreciate your kind words to our staff!","replyTime":"2020-07-01T09:52:00","review":"Corey was great. Very helpful. I have never had to get a storage unit before and didn’t know how things worked. he explained everything and gave me helpful hints. I would recommend this place and I consider this place in good hands with Corey. Great job. Simple, quick and easy process. Olympia was also great and was even cleaning the grounds in the heat when we arrived.","source":"Google","submissionTime":"2020-06-30T00:00:00","userName":"Lindsey H."},{"reviewId":"ab010b9f-5ec8-4cec-a535-21503d77cfff","range":0,"rating":5,"reply":"Hi Abigail, we're glad Corey was very helpful, easygoing, and made sure you understood everything working through the process of getting a storage space. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-06-30T10:03:00","review":"Corey was very helpful and easygoing. He made sure we understood everything working through the process of getting a storage space. Corey made sure we got the best deal for our money and suggested several sizes for our needs. We were in on a busy day and he handled everything with ease and professionalism.","source":"Google","submissionTime":"2020-06-29T00:00:00","userName":"Abigail K."},{"reviewId":"a952eb43-8eca-47fe-ae3c-7bdce74bcb6e","range":0,"rating":5,"reply":"Hi Angela, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We agree Lyndon is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2020-06-28T10:16:00","review":"The Service I have received as a customer at Extra Space Storage Lyndon has not only been one of professionalism, Corey has definitely been hands on in making sure that moving in was not a complicated process.he is absolutely an Asset to the company, I will be referring everyone I know looking for a safe storage facility that they can rest assure one of the most important part of their move can be taken care of Here.","source":"Google","submissionTime":"2020-06-27T00:00:00","userName":"Angela T."},{"reviewId":"18c84843-e557-4f19-86ee-eeff706aacfd","range":0,"rating":5,"reply":"Thank you for the rating, Kristen. We're happy to hear that Corey was friendly and that we could provide a clean facility. Please let us know if you need anything.  ","replyTime":"2020-06-24T16:55:00","review":"Very nice, clean facility. Corey was very friendly and helpful!","source":"Google","submissionTime":"2020-06-24T00:00:00","userName":"Kristen L."},{"reviewId":"f9254e74-1003-45e2-b85f-3a0ffc77e4b9","range":0,"rating":5,"reply":"Hi Aaron, we're glad  Corey helped make this such an easy and seamless process. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything! ","replyTime":"2020-06-24T07:44:00","review":"My company uses this storage facility for our products and Corey helped make this such an easy and seamless process. We have stop in all the time and he always offers help with anything we might need. It’s so clean and the associates are so attentive that we are now in the process of selecting a unit to use as personal storage for my family and it’s not even the closest storage facility to our home.","source":"Google","submissionTime":"2020-06-23T00:00:00","userName":"Aaron B."},{"reviewId":"e388ed1e-8b8e-47d7-a922-6cf81b84f7e4","range":0,"rating":5,"reply":"Hi Charles, we appreciate you taking the time to share your experience with us! We agree, Corey is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2020-06-14T09:40:00","review":"An excellent experience. Corey made everything easy and effortless. A great asset to your company.","source":"Google","submissionTime":"2020-06-14T00:00:00","userName":"Charles S."},{"reviewId":"a0f4aed4-8806-445d-a8e6-43c4471dac54","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage Patrick. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 412-9096 with any questions! ","replyTime":"2020-06-14T14:43:00","review":"EXCELLENT","source":"Google","submissionTime":"2020-06-14T00:00:00","userName":"Patrick C."},{"reviewId":"3f0cad6c-c1fe-4ff4-9937-39150e29a871","range":0,"rating":5,"reply":"Wow, thanks, Anita! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! Thank you for taking the time to share your experience. We are happy to hear Corey was able to help you! Don't hesitate to reach out if you need anything!","replyTime":"2020-06-13T08:31:00","review":"Top notch staff and facility.  Very clean, climate controlled, convenient access, and very helpful staff.  I have a lot of experience with storage units and this is by the far the nicest.  Corey was super friendly and accomodating....went out of his way!!","source":"Google","submissionTime":"2020-06-13T00:00:00","userName":"Anita T."},{"reviewId":"c735f9c5-c1d3-462f-b842-b83dd7b9447c","range":0,"rating":5,"reply":"Thank you for the kind words, Dollarbill. We're glad Corey was able to help and that we could provide a clean facility! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2020-06-05T12:33:00","review":"I have been working with Corey for a couple of weeks while planning my move. He is very easy to work with and is very professional. He also showed me around, answered all of my questions got me set up and runs a very clean facility.","source":"Google","submissionTime":"2020-06-05T00:00:00","userName":"dollarBill"},{"reviewId":"59eebba2-b868-4557-a95e-58f1ac72e0ba","range":0,"rating":5,"reply":"Thank you so much for your kind words, George. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything! \n","replyTime":"2020-06-03T12:36:00","review":"Corey Booker was awesome!!!  Fantastic experience. He should train all of your other managers. Very impressive. Thanks Corey","source":"Google","submissionTime":"2020-06-03T00:00:00","userName":"George F."},{"reviewId":"ac5e0d7d-b703-44f1-9a17-282de05c222e","range":0,"rating":5,"reply":"Hi Michelle, we're glad Olympia was very nice, efficient and explained everything. We're committed to providing excellent customer service. Let us know if we can do anything to assist you! \n \n","replyTime":"2020-05-31T09:03:00","review":"Got a great price on a storage unit and Olympia was very nice, efficient and explained everything and showed me where my unit was. The customer service here is exceptional.","source":"Google","submissionTime":"2020-05-30T00:00:00","userName":"Michelle R."},{"reviewId":"79b726b9-23bd-487c-b169-97b7732b5aaa","range":0,"rating":5,"reply":"Hi Lexi, thank you for your review. We're glad Corey was very kind and helpful. Stop by the office if you need anything. ","replyTime":"2020-05-24T12:04:00","review":"Corey was great, very kind and helpful as he set me up with a last-minute storage space. I was moving out of town and had more stuff than I thought. The online, contactless setup including delivery of the lock I needed was absolutely easy and intuitive.","source":"Google","submissionTime":"2020-05-24T00:00:00","userName":"Lexi T."},{"reviewId":"b87d5d13-532e-4983-ad22-f1a1b7229f19","range":0,"rating":5,"reply":"Hi Armando, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2020-05-23T09:28:00","review":"Extra Space Storage is the Gold Standard of storage facilities. Once you meet Cory and Olympia you'll understand. They are kind and professional and the facility is always clean and secure. Just stop by and meet Cory and Olympia and you'll see it for yourself how kind and helpful and professional they are.","source":"Google","submissionTime":"2020-05-22T00:00:00","userName":"Armando A."},{"reviewId":"42469f6d-dbf9-4d79-8e0a-afe9c16abde0","range":0,"rating":5,"reply":"Anna, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can?do anything else to?assist you!? \n","replyTime":"2020-05-21T09:38:00","review":"Great customer service, very friendly and efficient. I had a completely understand of what I was getting with my unit and of how everything worked in the building. Covid-19 protocols were set in place and it felt like a safe and welcoming.","source":"Google","submissionTime":"2020-05-21T00:00:00","userName":"Anna J."},{"reviewId":"ea8b2b73-7f73-44c7-b9ce-76e218868ca1","range":0,"rating":5,"reply":"Hi Pamela, we're glad Corey was extremely helpful, patient with you, and answered all your questions. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage! \n","replyTime":"2020-05-17T09:24:00","review":"Corey was extremely helpful and patient with me as I had a lot of questions.  He answered all my questions and helped me feel at ease.  He even moved me to a unit that would be easier to get to.  He made my decision to choose Extra Space easy.  The facility is very nice and the unloading/loading area was extremely helpful during rain.  I feel safe and at ease coming in and going out.  I highly recommend!","source":"Google","submissionTime":"2020-05-16T00:00:00","userName":"Pamela T."},{"reviewId":"5a63b7f9-2a2a-49e1-8012-b17c1783e9c0","range":0,"rating":5,"reply":"Thank you for your feedback, Julie Quevedo! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate your business and are here to help if you need anything. Thank you for being a loyal customer!? ","replyTime":"2020-05-14T11:14:00","review":"Very friendly staff who were knowledgeable and helpful. Facility was clean with easy and secure access in and out. Plenty of storage options and staff able to help with correct fit for our stuff. They also helped us to find a great promotional deal so the value for us was great. There is a $25 administrative fee which I felt was worth it for the quality of service and of the facility. I’ve used other well known storage companies in the past with bad experiences in terms of access, helpfulness of staff and poor organization. Not with Extra Space, they were great all around.  You’ll also need insurance if you don’t have it but they have options which are also reasonably priced. Would definitely use them again. Even if I did have to pay slightly more I would bc it’s worth it.","source":"Google","submissionTime":"2020-05-13T00:00:00","userName":"Julie Q."},{"reviewId":"908a8c23-102d-46a5-b848-c13901108700","range":0,"rating":4,"reply":"Thank you for your feedback, Laurie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate your business and are here to help if you need anything. ","replyTime":"2020-05-14T12:38:00","review":"Extra Space Storage was easy to work with from the start.  The building was clean and the unit was easy to get to. I always felt safe when I visited the property.  The only suggestion I would add is to have additional wheeled carts to help with heavier items.  The one for our building disappeared.","source":"Google","submissionTime":"2020-05-11T00:00:00","userName":"Laurie M."},{"reviewId":"6571d808-17c9-46cf-87a7-9ba59f942b4a","range":0,"rating":5,"reply":"Thank you for your feedback, Gregory! Providing renters with clean and secure facilities is our top priority. We're glad Corry was able to meet your storage needs. We really appreciate your business and are here to help if you need anything. ","replyTime":"2020-05-14T15:28:00","review":"This is a well maintained, climate controlled facility that is ideal for storing furniture and household items post house sale. The rental process is straightforward and the staff are first rate, especially Corry, who manages the facility. The units are clean, easy to access and the facility looks to be very secure. Kudos to these guys.","source":"Google","submissionTime":"2020-05-04T00:00:00","userName":"Gregory B."},{"reviewId":"ea252610-5790-4f43-8a5d-82bf8c5e681e","range":0,"rating":5,"reply":"Thank you for the kind words, Allie. We're glad our team made the process seamless and sent you all the forms to sign electronically. Thanks for recommending Extra Space Storage! ","replyTime":"2020-06-22T13:52:00","review":"Awesome staff! It was super easy to get a storage unit with no contact during COVID. They made the process seamless and sent me all the forms to sign electronically. Great location, great pricing and great staff. Would highly recommend.","source":"Google","submissionTime":"2020-04-30T00:00:00","userName":"Allie G."},{"reviewId":"8b8dc495-3053-42d0-9501-798cff6f33d6","range":0,"rating":5,"reply":"Wendy, we appreciate you recommending us to your friends and family! We are so happy to hear you’ve had a great experience renting with Corey. Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything.","replyTime":"2020-03-15T15:10:00","review":"Great Customer Service! Corey did an amazing job! He explained  everything in detail and was very professional.  I would highly recommend this storage facility!","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"WENDY W."},{"reviewId":"0cdd400b-34fd-437a-9351-e62a9ab019b5","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Jeré. We're committed to providing excellent service and we're glad you had a positive experience renting with Corey! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2020-03-14T12:41:00","review":"Corey was absolutley fantastic. I came in with one need and realized, my need had to change. He escorted me to the second and third floors with professionalism and patience. He showed me several units and informed me of all fees, up front. He was informative, educated on the layer of the land, the sizes of the units, etc. Upon entry to and from the office, he opened the doors and said ladies first. He was very helpful and very professional and I recommend this facility for your storage needs not only due to service, but to the location and the convenience of the garage entry with climate controlled units.","source":"Google","submissionTime":"2020-03-13T00:00:00","userName":"Jeré O."},{"reviewId":"97c86878-2cf7-4983-be78-35fd163a3f73","range":0,"rating":5,"reply":"Thank you so much for your kind words, Roy. We really appreciate you taking the time to share your experience with us. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything! \n\n","replyTime":"2020-03-08T07:50:00","review":"A very pleasant and positive experience--great staff, great location and great price--","source":"Google","submissionTime":"2020-03-07T00:00:00","userName":"roy r."},{"reviewId":"bdc1ace4-285d-43bd-96fd-7ade9cbc366d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Darren! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad Olympia answered all your questions and made checking in a breeze. Let us know if we can do anything to assist you! ","replyTime":"2020-03-06T16:09:00","review":"Very nice facility. Open spaces to make moving easy. Olympia was very friendly & answered all my questions & made checking in a breeze.","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Darren M."},{"reviewId":"3e14c658-69b1-47fc-8ca7-2780850bf729","range":0,"rating":5,"reply":"Tiyo, we're committed to providing excellent service and we're glad you had a positive experience renting with our team! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2020-03-07T09:31:00","review":"I appreciate the extra effort and staying later then required. It’s always good to have someone who will lookout when your timings off. Thank you Corey Booker ??????","source":"Google","submissionTime":"2020-03-06T00:00:00","userName":"Tiyo"},{"reviewId":"aaf966bb-27be-4032-8b7d-283c4f9d505f","range":0,"rating":5,"reply":"Angel, you are kind for taking the time to recognize outstanding Extra Space Storage employees! We're committed to providing excellent service and we're glad Corey was able to help with your storage needs! Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2020-03-06T10:44:00","review":"I don’t want to be too detailed about why I’m using this storage facility, but I have to say the manager Corey, really put faith back into humanity with me the day I rented my unit, and the day after as well. Who’d have thought the manager of a storage unit would take so much time and heart to help someone he had never met? This place has a gem, he deserves a raise or a promotion, this is how I would think the world is\nSupposed to operate. People being kind to one another. You never know what the person standing in front of you, or calling you on the phone had been through in their life, or even just that day. It just really felt good to see a little ray of sunshine that day, thank you Corey!! \nAs as for the facility, I feel like I should be wearing some sort of protective clothing so I don’t get the place dirty!! Wow!! It’s phenominal!!","source":"Google","submissionTime":"2020-03-05T00:00:00","userName":"Angel B."},{"reviewId":"33766ff5-7fdc-4aa8-bc23-8a602cbfe05a","range":0,"rating":5,"reply":"Hi Steve, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything!\n","replyTime":"2020-03-04T14:46:00","review":"Excellent service.","source":"Google","submissionTime":"2020-03-04T00:00:00","userName":"Steve B."},{"reviewId":"3771814d-cf85-462d-bac9-763da703a7e3","range":0,"rating":5,"reply":"Hi Louisville Marketing, thank you for your review. We're glad Corey was able to help and got you the best deal possible. Let us know if we can do anything to assist you! \n","replyTime":"2020-03-04T09:17:00","review":"Corey was very helpful and tried to get me the best deal possible. He was also very courteous.","source":"Google","submissionTime":"2020-03-03T00:00:00","userName":"Louisville M."},{"reviewId":"865d177b-caa5-4a00-83a7-833212a14dd6","range":0,"rating":5,"reply":"Noland, we are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 412-9096 or stop by the office if you need anything.","replyTime":"2020-02-27T16:53:00","review":"I enjoyed the service & how professionally I was treated. I feel like my belongings are safe there","source":"Google","submissionTime":"2020-02-27T00:00:00","userName":"Noland P."},{"reviewId":"d78ab98c-4313-49a5-9b95-5b613059bf5b","range":0,"rating":5,"reply":"Hi Lance, your kind words are appreciated! We're committed to providing excellent customer service. We make it a priority to provide safe, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! ","replyTime":"2020-01-09T07:17:00","review":"Great customer service and plenty of space. Awesome atmosphere, been here several times and with no disappointment. Plenty of accommodations, and it's always nice to know my belongings are safe and we'll maintained. Recommend it to everyone.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Lance B."},{"reviewId":"95a4b9e4-7eea-4e91-b103-7364717cd2d4","range":0,"rating":5,"reply":"Patrick, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything! ","replyTime":"2020-01-07T17:27:00","review":"Excellent service and great representative. Clean storage facility and very nicely designed facility. Corey Booker gave us fantastic customer service with quick, accurate, and reliable information.","source":"Google","submissionTime":"2020-01-07T00:00:00","userName":"Patrick J."},{"reviewId":"d749da55-ed81-45b4-aa58-6ef5c4b5bf74","range":0,"rating":5,"reply":"Gina, thank you for your review. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Corey and the rest of our team are happy to help, so let us know if you have any questions!","replyTime":"2019-10-17T11:37:00","review":"My aunt and I just rented a unit from Corey. Thanks for all your help! Facility very clean !!!","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"Gina H."},{"reviewId":"df4df1a4-c99c-4884-ab08-6b55fd21d571","range":0,"rating":5,"reply":"Loren, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything. Corey and the rest of our team are happy to help with your storage needs!","replyTime":"2019-12-30T16:06:00","review":"I went with my aunt to rent a unit and had my daughter with me. Corey was very understanding and kindabout her being rambunctious. He was also very helpful to my aunt  in choosing the right storage unit for her. I would definitely recommend this place.","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"Loren R."},{"reviewId":"8d62cea8-3f28-4fe9-a3a6-486e4bc828c7","range":0,"rating":5,"reply":"Clara, our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Corey was able to provide that for you! We appreciate you recommending us to your friends and family.","replyTime":"2019-12-30T16:08:00","review":"I only needed a storage unit for a short time and Corey was very helpful in helping me find the right size for my money.  He went out of his way to make sure everything was satisfactory.  I will recommend Extra Space Storage to all my friends and family.","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"Clara A."},{"reviewId":"08b714c6-d8cb-46d4-981d-691a400b0bc8","range":0,"rating":5,"reply":"Your kind words mean a lot to us, NahNah! We work hard to meet the expectations of our customers, and we're happy to hear Corey hit the mark for you! Don't hesitate to stop by the office or contact us at (502) 412-9096 if you need anything in the future!","replyTime":"2019-12-30T13:43:00","review":"This was the best experience at any storage facility I?ve ever been to. Corey took his time and explained everything to me and I did not feel pressured into choosing a unit. \nThanks Corey! I?ll be spreading the word!","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"NahNah B."},{"reviewId":"e96d3abc-4f34-4c4a-ad1e-a8281208a458","range":0,"rating":5,"reply":"Hi Darla, thank you for sharing your feedback! We are thrilled to hear that Corey went the extra mile to ensure your storage needs were met! Your recommendation means a lot to us!","replyTime":"2019-12-27T14:36:00","review":"Corey the Store Manager was so helpful.  He really went the extra mile to make sure we had the correct unit.  I would recommend this place to anyone needing storage!","source":"Google","submissionTime":"2019-12-27T00:00:00","userName":"Darla H."},{"reviewId":"0db5c5a5-f29c-439c-b9e3-b32696bdffcd","range":0,"rating":5,"reply":"Hi Nunya, we're glad our team was able to help! We are so glad you are satisfied with your rental rate! Let us know if we can do anything to assist you! \n\n","replyTime":"2019-12-19T16:07:00","review":"Good location with great prices and helpful staff","source":"Google","submissionTime":"2019-12-19T00:00:00","userName":"Nunya B."},{"reviewId":"0fa785cc-fec1-43f3-822a-4782f51f63a9","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Kord! Our team in Louisville works hard to make every customer's experience positive. Give us a call at (502) 412-9096 if you need any future assistance.","replyTime":"2019-12-10T18:13:00","review":"Friendly staff","source":"Google","submissionTime":"2019-12-10T00:00:00","userName":"Kord O."},{"reviewId":"01cfb73b-b348-468a-9620-3111ea3a1a3d","range":0,"rating":5,"reply":"Thank you for the kind words, Kimberly. We're glad Olympia was able to help! Let us know if we can do anything else to assist you! ","replyTime":"2019-12-10T17:17:00","review":"Olympia was awesome very helpful and explained everything in detail","source":"Google","submissionTime":"2019-12-10T00:00:00","userName":"Kimberly B."},{"reviewId":"237e8436-1029-4fd2-8563-89acad06350e","range":0,"rating":5,"reply":"H G, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can do anything else to assist you! ","replyTime":"2019-11-07T08:16:00","review":"Corey was very prompt and answered all my questions! The facility was extremely clean and in a great area.","source":"Google","submissionTime":"2019-11-06T00:00:00","userName":"H G."},{"reviewId":"fb11f07f-d972-4a1f-b85b-046022378ac7","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jessica! We pride ourselves on having a professional staff and are thrilled to hear your experience with Corey reflects that. Thanks for recommending Extra Space Storage!","replyTime":"2019-10-25T16:20:00","review":"I had been there twice. The first time I had issues with my bank account and couldn't pay. Corey was so understanding, so I came back with cash. He was having computer troubles and kept thanking me for my patience. I didn't mind. He was very polite and professional. I would recommend this place for anyone needing a storage unit. I love the price variation between units based off of size, location on the property and online rates. He was able to get me a unit within my budget and even saved me money.","source":"Google","submissionTime":"2019-10-25T00:00:00","userName":"Jessica D."},{"reviewId":"64303f26-85b3-4a00-b45f-e16488d5dbdf","range":0,"rating":5,"reply":"Hi Annie, we're glad Corey showed you the units until you found one you liked. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. Thanks for recommending Extra Space Storage!","replyTime":"2019-10-21T09:08:00","review":"My husband and I are very big procrastinaters and waited til the last minute to find a storage unit and of course every storage company was close for the weekend. That was until we came across Corey At Extra Space Storage. Corey went out of his way to stay after closing time and meet with us. Corey showed us the units until we found one we liked. And he never once rushed us or made us feel like we were taken up his time. Also the prices are affordable and the whole storage warehouse is modern and sleek. I defiantly recommend extra space storage.","source":"Google","submissionTime":"2019-10-21T00:00:00","userName":"Annie D."},{"reviewId":"f3f7df8f-b052-4a4b-928f-e1a68f5f7e37","range":0,"rating":5,"reply":"Thank you for the kind words, Audie. We're glad Corey was able to help your wife Annie secure a unit! Our team is here to serve you, so give us a call at (502) 412-9096 if you need any future assistance.\n","replyTime":"2019-10-21T09:09:00","review":"Corey Booker is an excellent worker! Stayed over and helped My wife Annie and I secure a unit. Was extremely helpful and courteous!! Great job!","source":"Google","submissionTime":"2019-10-21T00:00:00","userName":"Audie D."},{"reviewId":"ebd229c0-5a90-4e48-b10c-2e2d30c97be4","range":0,"rating":5,"reply":"Thank you for the kind words, Eric! We're committed to providing excellent customer service. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Thank you for being a loyal customer!\n","replyTime":"2019-10-19T12:01:00","review":"Corey is amazing with his service. Very engaging and friendly. My girlfriend and I have 2 units .","source":"Google","submissionTime":"2019-10-19T00:00:00","userName":"Eric F."},{"reviewId":"b5fdc54d-c5ee-4cf0-8857-08bb3b49a930","range":0,"rating":5,"reply":"Brooke, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Welcome to Extra Space Storage!","replyTime":"2019-10-17T11:33:00","review":"Very clean, and affordable, helpful staff.","source":"Google","submissionTime":"2019-10-16T00:00:00","userName":"Brooke C."},{"reviewId":"78ca6970-d43d-4ee6-a2c6-59bcc47c19ca","range":0,"rating":5,"reply":"Thanks for your review, Khadijah! We aim to provide our customers with a quick and easy rental process and are thrilled to hear your experience with Olympia reflects that! Let us know if we can answer any questions!","replyTime":"2019-10-03T12:40:00","review":"Olympia was amazing! Was super helpful and had me out quick!!!","source":"Google","submissionTime":"2019-10-03T00:00:00","userName":"Khadijah G."},{"reviewId":"addbdd9b-eb2b-44a0-9c86-f99e0779fefd","range":0,"rating":5,"reply":"Peyton, thank you for the 5-star review! We love hearing that your experience has been positive and hope you know that we appreciate your business! Don't hesitate to reach out if you need anything!","replyTime":"2019-10-03T16:21:00","review":"Olympia is easy on the eyes","source":"Google","submissionTime":"2019-10-03T00:00:00","userName":"Peyton K."},{"reviewId":"864e5b65-917d-4e13-925e-c0052f558245","range":0,"rating":5,"reply":"Hi Craig, thank you for your review. We're glad Corey was able to help! Stop by the office if you need anything.\n","replyTime":"2019-09-30T17:06:00","review":"Corey was very helpful, thanks!","source":"Google","submissionTime":"2019-09-30T00:00:00","userName":"Craig R."},{"reviewId":"98d3045b-4872-4a4b-be78-1f80ce8acab1","range":0,"rating":5,"reply":"Thank you for the kind words, Drew. We're glad Corey explained everything in detail. We are happy to hear your rental process was easy. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.","replyTime":"2019-09-28T11:47:00","review":"Corey was very attentive, thorough and explained everything in detail. The process to rent a storage unit here was very easy. Very nice and secure facility.","source":"Google","submissionTime":"2019-09-27T00:00:00","userName":"Drew M."},{"reviewId":"1e18aa6e-ee99-45fc-839c-16c75b0ad036","range":0,"rating":5,"reply":"Thanks for renting with us in Louisville, Amber! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. We?re glad you chose Extra Space and we look forward to serving you in the future!","replyTime":"2019-09-21T15:28:00","review":"I needed some extra space to store some things and wanted to make sure my belongings would remain clean, insect/rodent free, and in good condition when I needed to retrieve them. This place looked very clean and fit the bill and I?m glad I gave them a chance! I was concerned about the ease of access in using a unit not on the first floor, but it?s set up so accessibly that it?s worth the savings to get one on the second or third floor if you?re wanting a conditioned unit. Olympia was great to work with, explained everything very well and made the process a breeze! This place has been open less than a year and the building looks brand new and very clean. I was super impressed and am very happy with my choice thus far!","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Amber B."},{"reviewId":"e6c26869-52c9-4278-9f7a-9303561b5533","range":0,"rating":5,"reply":"We?re happy to meet your storage needs, Kimberly! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Your recommendation means a lot to us! Let us know if we can do anything else to assist you!","replyTime":"2019-09-22T09:32:00","review":"I recommend this place for your storage needs.  The staff is very friendly and helpful.  The units are easy to get to especially when using larger moving vans.","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Kimberly R."},{"reviewId":"981fe36e-db26-45b9-8c41-8f3b32fb221d","range":0,"rating":5,"reply":"Hi Tony, we're glad Olympia walked you through every single aspect of the process from beginning to end. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage!","replyTime":"2019-09-18T14:02:00","review":"Olympia was actually really informative and walked us through every single aspect of the process from beginning to end. We got a 10x20 climate controlled and it is a very nicely kept facility. I recommend extra space storage and Olympia for any customer service needs!","source":"Google","submissionTime":"2019-09-18T00:00:00","userName":"Tony V."},{"reviewId":"1c18638f-1f97-486d-8422-a43ed4c8a2a3","range":0,"rating":5,"reply":"Thank you for the kind words, Phillip. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We're glad our team walked you through everything and showed you the best unit for your situation. Thanks for recommending Extra Space Storage!","replyTime":"2019-09-17T09:30:00","review":"Everything was wonderful. The facility is easy to access and very clean. They walked me through everything and showed me the best unit for my situation and I would highly recommend this facility for short term or long term storage. Thank you!","source":"Google","submissionTime":"2019-09-17T00:00:00","userName":"Phillip B."},{"reviewId":"e5f08d37-e604-4794-9dc3-ee3db4834755","range":0,"rating":5,"reply":"Thank you for the kind words, Chris! We're committed to providing excellent customer service. We're glad our team worked with you to find the most cost-effective unit and plan. Thanks for recommending Extra Space Storage!","replyTime":"2019-09-14T07:57:00","review":"Extra Space is the only place to keep your stuff. Immaculate climate controlled space. Outstanding customer service. The staff worked with me to find the most cost effective unit and plan. Highly recommend!!!","source":"Google","submissionTime":"2019-09-13T00:00:00","userName":"Chris S."},{"reviewId":"6c8ca627-3ca5-4559-be94-68ff18d839e1","range":0,"rating":5,"reply":"Thank you for the kind words, Kevin! We're committed to providing excellent customer service. We're glad Olympia was able to help. Don't hesitate to reach out if you need anything!","replyTime":"2019-09-08T08:14:00","review":"Great service  Olympia was great and very helpful thanks  for the  great service","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"Kevin D."},{"reviewId":"be79c95e-d8da-4060-8b2e-6295d652969f","range":0,"rating":5,"reply":"Thank you for your feedback, Tyler. We are happy to hear your rental process was quick and easy.  We're glad Corey was able to help. Thanks for recommending Extra Space Storage!","replyTime":"2019-08-30T15:09:00","review":"Super quick and super easy. Affordable prices and Corey was a huge help. Definitely recommend","source":"Google","submissionTime":"2019-08-30T00:00:00","userName":"Tyler J."},{"reviewId":"97dee9f3-e36d-4684-a2da-bb0ae3515e98","range":0,"rating":5,"reply":"Your feedback is appreciated, Sam! Corey is such an asset to our team and we're happy to hear you had a positive experience renting with him! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!","replyTime":"2019-08-25T08:23:00","review":"My wife and I was looking for a storage unit and found one close by us. Corey went through step by step process to obtain our unit and thoroughly explained our contract so we didn't miss a thing. Excellent service, great employee. I recommend this particular location and work with Corey. Great place!","source":"Google","submissionTime":"2019-08-24T00:00:00","userName":"Sam B."},{"reviewId":"29d8db4f-8508-46ac-ae37-d9ff58232e31","range":0,"rating":5,"reply":"Thank you for the kind words, Kimberly! We're committed to providing excellent customer service. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-18T07:44:00","review":"Great customer service! The place is always clean and so easy to access! I would recommend to anyone to use Extra Space Storage!","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Kimberly P."},{"reviewId":"10baea00-69e7-4a78-8347-87251965b9e6","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Joey! Hearing that you had a positive rental experience with Olympia is the best thing we could hope for! Our team is here to serve you so don't hesitate to reach out if you need further assistance! ","replyTime":"2019-08-08T17:21:00","review":"Olympia was wonderful to deal with, explaining everything out clearly.  She also gave me several options on payments and the location of my unit.  Would definitively recommend.","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Joey T."},{"reviewId":"6d66b5fe-a40e-4dc9-9331-4cd4b00ce9eb","range":0,"rating":5,"reply":"We're happy to meet your storage needs, Diane! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by our office if you need any future assistance.","replyTime":"2019-08-08T17:10:00","review":"Extremely clean and well lit. Very friendly and helpful staff.","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Diane W."},{"reviewId":"7578477c-f960-4e29-b25e-1f3f03efd052","range":0,"rating":5,"reply":"It's great to hear from you, Ponytail! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Let us know if you need any future assistance!\n","replyTime":"2019-08-08T17:04:00","review":"Polite Friendly and super clean","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Ponytail T."},{"reviewId":"b2cca6cd-3146-461d-a638-2c512b3760f9","range":0,"rating":5,"reply":"Thanks for renting with us in Louisville, Scott! We love the climate control storage units because they do an especially great job protecting your items from harsh weather! Thanks again for your review and for being a loyal Extra Space customer!","replyTime":"2019-08-09T16:25:00","review":"I have 3 storage units here. It is clean, customer service folks are great and it is air conditioned! This is key when it is 93 degrees and humid!","source":"Google","submissionTime":"2019-08-08T00:00:00","userName":"Scott A."},{"reviewId":"54f1d2bc-ca9e-4f8c-9f47-5428a3f56549","range":0,"rating":5,"reply":"Hi Cassandra, we're glad Olympia answered all the questions you had about renting. We agree Olympia is an asset to our team! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-06T11:36:00","review":"Olympia was amazingly informative and answered all the questions I had about renting. She is a great asset to the team. I was happy to rent and would recommend Extra Space to those who need a place to store their stuff.","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Cassandra B."},{"reviewId":"d3bed33f-9ea7-4c2c-9147-5cad88097795","range":0,"rating":5,"reply":"Hi, Mk. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-06T12:24:00","review":"Very friendly and Helpful! Will recommend!","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Mk S."},{"reviewId":"161bf348-8f6c-4e3c-846b-273f00a7a8b2","range":0,"rating":5,"reply":"Hi Dominique, we're glad our team made moving a breeze!  We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-05T14:54:00","review":"This place has made moving a breeze! They are quick and professional. Highly recommended!!","source":"Google","submissionTime":"2019-08-05T00:00:00","userName":"Dominique A."},{"reviewId":"0bbd82d0-c42b-423a-948e-34c9f3deccae","range":0,"rating":5,"reply":"Thank you so much for your kind words, Totinoboi. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. Stop by the office if you need anything.\n","replyTime":"2019-07-24T12:52:00","review":"Pleasant experience every time, friendly customer service and easy to work with!","source":"Google","submissionTime":"2019-07-24T00:00:00","userName":"TotinoBoi"},{"reviewId":"f46e1f9e-e849-49da-ac5d-543bc2a8b0ef","range":0,"rating":5,"reply":"Thank you so much for your kind words, Drew. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.\n","replyTime":"2019-07-24T10:51:00","review":"Great experience. very nice and informative on my options and what the facility is like. Definitely good enough to not have to role play. Overall very satisfied.","source":"Google","submissionTime":"2019-07-23T00:00:00","userName":"Drew H."},{"reviewId":"91332f2d-a73a-413d-a819-84ff3c002db0","range":0,"rating":5,"reply":"Thank you for your feedback, Jaime. We are happy to hear your rental process was simple, easy, and fast. We're committed to providing excellent customer service. Let us know if we can do anything to assist you!","replyTime":"2019-07-14T10:53:00","review":"This was my first time using a storage space. The process was simple, easy and fast. The building is all new and very nice. Customer service was great.","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Jaime S."},{"reviewId":"a20dff20-0d36-481e-b5ef-142d0c17a242","range":0,"rating":5,"reply":"Thank you so much for your kind words, Amanda. We really appreciate you taking the time to share your experience with us. We're glad Corey and Olympia were able to help. Let us know if we can do anything to assist you!\n","replyTime":"2019-07-14T09:19:00","review":"Excellent experience! Thanks Corey and Olympia! You guys were so helpful and informative! ????","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Amanda R."},{"reviewId":"bf5699a7-e311-45c7-97a3-cf402144a9cf","range":0,"rating":5,"reply":"Hi Primo, we're glad Olympia was able to help! We're so glad to hear that you are happy with your experience with the access and cleanliness of the facility.  Stop by the office if you need anything.\n\n","replyTime":"2019-07-13T07:50:00","review":"Olympia was very helpful. Facilities are clean and easily accessible. Air conditioning is a plus. Located not far from me in a lovely area. No complaints.","source":"Google","submissionTime":"2019-07-11T00:00:00","userName":"Anthony D."},{"reviewId":"74446ec5-965e-4f76-80c6-8868777cf57f","range":0,"rating":4,"reply":"Hi Alexus, we're glad Olympia was able to help! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that.  Don't hesitate to reach out if you need anything!\n","replyTime":"2019-07-10T09:28:00","review":"Great place, Ms. Olympia was very friendly and helpful. Prices are a bit high but I have never had any problems with this place. Make sure you buy a lock before you come unless you want one of their locks.","source":"Google","submissionTime":"2019-07-09T00:00:00","userName":"Alexus W."},{"reviewId":"a097e21e-76e3-4bf1-96df-2d37888a13e9","range":0,"rating":3,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Never went there","source":"Google","submissionTime":"2019-06-22T00:00:00","userName":"Emily P."},{"reviewId":"81854e89-ef6a-4e05-adb1-7be89c938a2c","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Torey! \n\n","replyTime":"2019-06-17T13:24:00","review":"Good facility with good space","source":"Google","submissionTime":"2019-06-15T00:00:00","userName":"Torey F."},{"reviewId":"2c0b0f0a-78bd-426e-8a36-8926bfa2d5cf","range":0,"rating":5,"reply":"Hi Mike, thank you for your kind words. We're glad Olympia was able to help get your storage set up. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-06-13T11:59:00","review":"Thanks to Olympia for all her help getting my storage set up!  She was great!!","source":"Google","submissionTime":"2019-06-11T00:00:00","userName":"Mike T."},{"reviewId":"9491654f-1eb1-4600-a161-d178dd605326","range":0,"rating":5,"reply":"Thank you, Nikki! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that. Thank you for choosing Extra Space Storage!\n","replyTime":"2019-06-12T13:21:00","review":"Clean, clean, clean! Well lit and safe storage. Easy access day or night. Feels like a luxury to store things here.","source":"Google","submissionTime":"2019-06-10T00:00:00","userName":"Nikki F."},{"reviewId":"2f27783c-8da0-42ea-b6eb-aa5cafa9b4de","range":0,"rating":5,"reply":"Hi Tina, thank you for your review. We're glad Corey was able to help and pick the perfect unit! Let us know if we can do anything to assist you!\n","replyTime":"2019-06-09T12:57:00","review":"Very helpful, polite personnel. I was moving items from my classroom and had no idea what size I needed. Corey listen to what I was storing and was able to pick the perfect unit!","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"Tina B."},{"reviewId":"41d99527-3f40-4cfd-b03a-73e962a9e33e","range":0,"rating":5,"reply":"Thank you for your feedback, David! We are happy to hear your rental process was very easy. Thanks for recommending Extra Space Storage!","replyTime":"2019-06-01T07:11:00","review":"Very easy process. No hassle. Will definitely recommend them to people needing storage in the area.","source":"Google","submissionTime":"2019-05-30T00:00:00","userName":"David R."},{"reviewId":"cfaf8ef0-a003-4a85-845e-566a0121326c","range":0,"rating":5,"reply":"Hi Jamie, we're glad Olympia was able to help you sign your lease and showed you how to access your unit! We're committed to providing excellent customer service. Stop by the office if you need anything.\n\n","replyTime":"2019-05-07T12:45:00","review":"Olympia did a fantastic job helping me sign my lease and showing me how to access my unit! Wonderful customer service and I was in and out very quickly and efficiently.","source":"Google","submissionTime":"2019-05-06T00:00:00","userName":"Jamie S."},{"reviewId":"61b5d9e5-6cdb-4909-aef8-22638bb6e13a","range":0,"rating":5,"reply":"Thanks Chris! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Olympia was able to help with the whole process! Thank you for being a loyal customer!  \n","replyTime":"2019-05-03T07:44:00","review":"The facility is amazing and very convenient to move in and out quickly. Olympia was very helpful with the whole process!","source":"Google","submissionTime":"2019-05-02T00:00:00","userName":"Chris B."},{"reviewId":"c2d9a44d-469b-4937-8de0-866bc05cb818","range":0,"rating":5,"reply":"Hi Luis, thank you for your review. We're glad Corey and Olympia were able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-04-26T10:48:00","review":"Corey and Olympia are true professionals. Went above and beyond my expectations and delivered. Thanks","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Luis H."},{"reviewId":"b7508cd1-a6c6-444c-bc89-cbd3625e081b","range":0,"rating":5,"reply":"Thank you for the kind words, Lamar! We're committed to providing excellent customer service. We pride ourselves on having a friendly, knowledgeable staff. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-16T17:00:00","review":"Helpful customer service.  Very knowledgeable about the features and options.","source":"Google","submissionTime":"2019-04-16T00:00:00","userName":"Lamar G."},{"reviewId":"f8aa3da2-33a6-4a3f-9ccd-ecc67357e0de","range":0,"rating":5,"reply":"Thank you so much for your kind words, William. We really appreciate you taking the time to share your experience with us. Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Olympia was able to provide that for you! Stop by the office if you need anything.","replyTime":"2019-04-15T17:00:00","review":"This place was very professional, and they made experience a very good one. The young lady that helped me (Olympia Marshall) was very informative and really helped me in selecting the right size storage space for my belongings.","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"William G."},{"reviewId":"7f9e2cd5-fc30-4c8f-8190-79222b59ea37","range":0,"rating":4,"reply":"Hi Trina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. We're glad Nick was able to help. Stop by the office if you need anything.","replyTime":"2019-04-15T17:00:00","review":"We just began renting a unit here, and my bf chose this location because the employee who answered the phone was kind to him. He had called around to different companies but said that many had an attitude. So although this place is far from us.... he chose it for their kindness. Which is good. The guy I think Nick who signed us up was really cool. There's a chic there too who is really nice. Had good special. It's affordable. Units stay cool even though it's technically not temp controlled. I want give them 5 stars and will... if you guys could please please please check the old units time to time to make sure there are some carts there. It has been a pain in the butt going there and not finding any.... til I realized I could go into the newly built building and grab one there.. which is still inconvenient I had to push it all the way to the other side where old units are. So please pretty please during down time just check on that from time to time that would be amazing thank you soooooo much in advance! #bekind","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"Trina O."},{"reviewId":"b82f18e2-aeca-46f9-979b-30db2ae6c016","range":0,"rating":5,"reply":"Hi Valerie, we're glad Olympia and Cory were able to help! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We pride ourselves on having a friendly, knowledgeable staff. Stop by the office if you need anything.","replyTime":"2019-04-15T17:00:00","review":"Olympia has been amazing! She was very friendly. The facility was kept very clean. Cory took care of me too! It?s wonderful when you can speak to people who are knowledgeable and friendly.","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Valerie B."},{"reviewId":"81de24b3-cb75-40cd-a4cc-946b7975a12a","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Christy! We're glad we were able to meet your storage needs.","replyTime":"2019-04-15T17:00:00","review":"Olympia has been fabulous to work with - great customer service!","source":"Google","submissionTime":"2019-04-10T00:00:00","userName":"Christy C."},{"reviewId":"a823a450-ab74-4cfd-b1b7-c56ea636302b","range":0,"rating":5,"reply":"Thank you, Kim. We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.","replyTime":"2019-04-08T17:00:00","review":"Clean facility and unit. Staff was very helpful and friendly.","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Kim K."},{"reviewId":"ae3802b6-7981-4f62-a769-b879604b224f","range":0,"rating":5,"reply":"Thanks, Michael! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-04-08T17:00:00","review":"Great, quick,  and smooth experience when it came to purchasing a unit","source":"Google","submissionTime":"2019-04-02T00:00:00","userName":"Michael M."},{"reviewId":"bc59abcf-32a2-4fcc-bdf9-4f8d0d819f78","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Over the past several years and particularly over the past 3 months involving  transfer of my personal goods to another unit onsite, the on-site management has been very understanding and helpful in  streamlining this endeavor....Not only have they been professional in doing so, but also patient and courteous in addressing my needs and questions....The present onsite manager has been genuinely concerned and appropriately friendly not just with me, but as a I have observed, with many other clients as well.....I always sense that the management here is easily approachable and always ready to assist in alleviating any concerns or confusing issues without me sensing that my issues are a burden.....Very, Very satisfied with the service here!!!","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"ronald c."},{"reviewId":"c4175809-5d22-49cd-9745-18ae94db82ad","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Olympia is so professional and patient.  She makes renting a breeze and much less stressful.  Thank you Olympia!","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"Brittany A."},{"reviewId":"7a3d27da-8ffa-4980-a053-da4ef05511a2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Olympia was very helpful","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"Bonita S."},{"reviewId":"99093f9a-1f17-46aa-91f6-ef98fe045ff5","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The lovely Ellen and Olympia are so nice and informative. All of my questions were answered respectfully and intelligently. I felt extremely safe leaving my goods stored with this company based on the thorough information provided by Olympia and Ellen.","source":"Google","submissionTime":"2019-02-26T00:00:00","userName":"Josh S."},{"reviewId":"be7ed004-4165-4f5a-8c71-acb425c9cbde","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Had a very great experience today with Olympia she was very helpful I will continue doing business at this location","source":"Google","submissionTime":"2019-02-13T00:00:00","userName":"Yolanda B."},{"reviewId":"49f5f4cf-98f0-4e70-b5f5-c2c307d9c363","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"convenient location, friendly staff, and safe feeling when I am at my unit!","source":"Google","submissionTime":"2019-01-16T00:00:00","userName":"Joseph L."},{"reviewId":"8dbe3953-a9d5-4a68-8eeb-43e01aebd681","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I checked on a unit and the ladies in the office were so nice","source":"Google","submissionTime":"2019-01-16T00:00:00","userName":"Alice K."},{"reviewId":"fa1d7d21-6457-4a97-bcda-7b026e02e0a5","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Nice employees","source":"Google","submissionTime":"2018-12-28T00:00:00","userName":"Nikole R."},{"reviewId":"c39e44f3-165b-45c4-9905-4d059f156cd0","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great customer service first and foremost. They also always have a great first month promotion. The units are always clean and well taken care of. I have no worries about my belongings because of the 24hr surveillance.","source":null,"submissionTime":"2018-02-28T13:07:00","userName":"Johnathan"},{"reviewId":"f2e70c0e-b13f-46ed-80ea-c0dd1b86ab70","range":0,"rating":5,"reply":null,"replyTime":null,"review":"If you need a storage then Extra Space Storage is your place. The storage on Warwick Ave is awesome. Staff is always willing to help with all your storage needs. The staff is also very nice and friendly. I would definitely use this facility agian if I we ever need a storage again!","source":null,"submissionTime":"2016-01-04T15:34:55","userName":"Thomas a."},{"reviewId":"64f9b951-67c4-499b-9b37-f2afe2a7f947","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I sold my home and needed climate controlled space which my current storage facility could not offer. Extra Space on Warwick in Louisville took such great care of me that I would recommend them to anyone. They have helped with information, suggestions, space selection, and being observant. I feel safe going there by myself because they are always around and I know my belongings are safe there. Thanks for helping me have a great move.","source":null,"submissionTime":"2014-10-28T16:48:47","userName":"Joan"},{"reviewId":"067de878-d36d-495f-8342-6f1ebecd1b5f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Security helps me sleep better knowing they are watching over my belongings. Called me after leaving my lock of the door after moving some items around and offered to engage for so I wouldn't have to drive back the the facility.","source":null,"submissionTime":"2014-06-24T11:43:10","userName":"Robert"},{"reviewId":"ac9acd31-90e2-4d15-9070-6ab433b5d9ec","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The decision to store was easy. The facility was close, clean reasonably priced and Mike gave us great customer service. Thanks for everything Mike. You are the best.","source":null,"submissionTime":"2014-05-08T19:46:47","userName":"Brian T."},{"reviewId":"e47c69e0-9ce1-4d65-866d-802e62bf1723","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I have used other storage facilities in the past and I will say this is one of the best facilities that I have found. The staff is friendly, responsive to my needs and/or questions, and the storage unit meets all of my needs.","source":null,"submissionTime":"2013-10-03T11:53:21","userName":"Melanie"},{"reviewId":"ad2722cd-876c-4bb9-9a84-73d945bb98d3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I rented an Extra Space Storage unit while preparing to move. I had a ton of questions for Audrey, the manager, who answered them all efficiently. My unit is super clean and dry, and is easy to access anytime of the day or night. I use my unit to store items such as golf clubs and tailgating supplies, because it is easier for me to stop by and get them when i need tham than it is to lug them up from a basement storage room.","source":null,"submissionTime":"2013-09-27T13:30:15","userName":"Walter"},{"reviewId":"f5a0df66-d3f5-485d-807f-19827f6d0a3e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I was in and out with no hassle. customer service was friendly and curteous","source":null,"submissionTime":"2013-08-13T17:46:26","userName":"greg"},{"reviewId":"73525439-f0b2-4806-9208-13380dcb502f","range":0,"rating":4,"reply":null,"replyTime":null,"review":"So far our experience has been very pleasent. We had a few issues in the beginning but overall it has been a nice experience.","source":null,"submissionTime":"2013-07-18T11:35:41","userName":"Shirley"},{"reviewId":"0e875fd9-c026-4a3d-9dd8-73be3932f802","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Service was very professional. Nice clean environment. the staff is excellent. I give this place a 7star plus!!!","source":null,"submissionTime":"2013-07-01T08:50:32","userName":"Doreen"},{"reviewId":"d5e539c6-6b62-43ab-80a8-d27b1836f681","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My unit has a sufficiently high ceiling that I wasn't worried about stacking my boxes. The layout of the buildings on the property allows for trucks of larger size to maneuver and reach my unit. Both employees who helped me with my decision to rent were knowledgeable and pleasant to work with.","source":null,"submissionTime":"2013-06-28T16:24:40","userName":"karen"},{"reviewId":"8630d26a-c0f2-497e-a4e4-a3f8fa510a76","range":0,"rating":5,"reply":null,"replyTime":null,"review":"good place, clean, nice space, nice people, good price","source":null,"submissionTime":"2013-06-11T21:56:25","userName":"barry"},{"reviewId":"fc81908d-59a8-4132-8097-3a8b0f046890","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Amazing experience!!! Clean and easy to work with. I had an issue with renting too small of a unit and Mike was incredibly helpful in setting me up with a larger unit. The facilities were very clean and well organized.\n\nGreat experience!!","source":null,"submissionTime":"2013-05-30T12:09:16","userName":"Jason"},{"reviewId":"a5b13974-e801-497c-bf36-4cf00553f590","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I am very pleased with how easy it was to get everything set up and the great location. It is right down the street from my house. The rooms are clean and I feel like I and my valuables are safe.","source":null,"submissionTime":"2013-04-18T11:36:03","userName":"Whitney25"},{"reviewId":"fdecf090-d3bd-4ba3-a720-bd3345749267","range":0,"rating":4,"reply":null,"replyTime":null,"review":"I would like to have better times since facility is not 24hrs","source":null,"submissionTime":"2012-12-20T04:38:41","userName":"Marshall"},{"reviewId":"24aa1c62-d1af-4231-a218-a24c1565d357","range":0,"rating":5,"reply":null,"replyTime":null,"review":"New management extremely friendly and helpful.\nConvenient location and convenient hours of operation.\nI feel very safe at this location.\nVery clean ....dumpster to throw trash away is easily accessible too.","source":null,"submissionTime":"2012-11-28T15:28:02","userName":"LoriePharmRep"},{"reviewId":"f8fdaa54-a5c3-4ff1-8dfb-8be656131690","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The customer service and location is wonderful. Moving is stressful enough and the staff helped make this a stress free transition.\nThank you so much!","source":null,"submissionTime":"2012-05-23T07:57:31","userName":"Michelle40"},{"reviewId":"ab6ac0ae-6b2b-4095-9a32-4e67a286d484","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My company was looking for a storage facility in the Lyndon area of Louisville and researched a few facilities in the area.\nJulie was a tremendous help, explaining everything in detail. This was probably the main factor in renting with Extra Space Storage rather than one of the other alternatives.\nOriginally our plan was to take one unit but since moving in last week, we now have THREE units.\nI was also very impressed last week when I misplaced my keys and Julie went out of her way to help me find them. It is refreshing to see staff that really do care about the customer and demonstrate that in their actions.\nIt is the people at this location that make the difference.","source":null,"submissionTime":"2012-02-12T12:30:49","userName":"BT54"},{"reviewId":"6904362b-663d-4993-a152-e213a8c9a526","range":0,"rating":5,"reply":null,"replyTime":null,"review":"WE WERE TREAT WITH THE UP MOST RESPECT. THE FACILITY IS VERY CLEAN.","source":null,"submissionTime":"2012-01-04T11:05:11","userName":"MOTHER 7."},{"reviewId":"b6e04ad4-e32d-48fc-ab03-3101f45cb3e0","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great location right off the 264 expressway. Staff was very helpful getting the right unit for me!","source":null,"submissionTime":"2011-10-07T08:17:27","userName":"JDC"},{"reviewId":"fe96539f-76ca-42d3-880a-05974838cdf1","range":0,"rating":3,"reply":null,"replyTime":null,"review":"extra space storage is a very clean ,well kept area.people who run it are very nice,the only thing I see bad is it is quiet overpriced,and they increase your rates every year.","source":null,"submissionTime":"2011-10-06T15:22:48","userName":"cicici"},{"reviewId":"687d83dc-17a1-4614-91e5-a3184a61dabc","range":0,"rating":3,"reply":null,"replyTime":null,"review":"We have been with Extra Space for about 3-4 years; we have seen a rate increase about twice a year since. Because it is convenient and our stuff is already there we haven't moved to a different company, however, it is not a very good value for the product. Some features need to be updated or repaired...the price continues to rise and nothing there has changed. The creates the question: why is the price going up and nothing is changing and the services are not increasing? Why am I expected to incure the extra cost with no 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