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Having the ability to get in the gate with the app on my phone is cool. And i feel reassured  by the fact that I can get a bigger locker later for just a $10 change fee.","source":"Google","submissionTime":"2026-10-28T00:00:00","userName":"Annette F."},{"reviewId":"4760e821-9d5e-48a0-8572-0b707466e6c2","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Sharon. We're glad to hear that Antonio was so helpful in answering your questions and assisting with your rental. We will be sure to share your kind words with him and the team!","replyTime":"2026-10-19T10:01:00","review":"Antonio was extremely helpful and answered all of my questions. I rented my storage unit on the spot!","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"Sharon A."},{"reviewId":"06a131e2-0dfa-4c9b-bb3e-ea504f5843ec","range":0,"rating":5,"reply":"Thank you, Michael, for sharing your experience with Extra Space Storage! We're glad to hear your setup was smooth and straightforward, and we will certainly share your kind words with Connie and the rest of our team.","replyTime":"2026-10-09T16:36:00","review":"Connie got me setup and going in one smooth move. Professional, informative and appreciated by me.... thanks again Connie for making this task easier for me ????","source":"Google","submissionTime":"2026-10-09T00:00:00","userName":"Michael A."},{"reviewId":"b90d3575-5de9-467b-abe3-3d40e2e5c7e6","range":0,"rating":5,"reply":"Thank you for your review. Your positive feedback is greatly appreciated.","replyTime":"2024-11-09T09:28:00","review":"Antonio was amazing and extremely helpful with my transition to my new unit, also navigated my app with ez , made it extremely easy for me . Thank you.","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"John M."},{"reviewId":"049a55e6-ba56-4b4c-bc45-d9c1e9cb7cda","range":0,"rating":5,"reply":"Thank you for your 5-star review, Stephen! We're glad to hear that Extra Space Storage has been a good place for your belongings and that you've had consistently positive experiences with us.","replyTime":"2026-09-08T08:01:00","review":"Extra space storage is a good place to store your belongings. I have used them more than once. And I lve never had a complaint .","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Stephen M."},{"reviewId":"01248ee5-a194-455b-a5c9-a5a32f84b43b","range":0,"rating":5,"reply":"Thank you for your 5-star review Andrew! We're so glad to hear that you received excellent service and that our team member was able to help you get a unit right next to your existing one. We appreciate you sharing your positive experience with Extra Space Storage.","replyTime":"2026-09-08T12:08:00","review":"The service was excellent she was able to get me a unit right next to the unit I already had. Thanks again that was fantastic!!!!","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Andrew G."},{"reviewId":"11ca5cf2-628a-4599-bfb5-0a16565798d5","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review BK! We're so glad to hear you had a great experience with Extra Space Storage and found our facility safe and convenient. We especially appreciate you recognizing Connie for her incredible helpfulness, clear explanations, and impeccable customer service. It's fantastic to know she made your experience smooth and stress-free. We will be sure to share your kind words with Connie and the team. We truly appreciate your high recommendation!","replyTime":"2026-08-31T07:42:00","review":"????? Great experience with Extra Space Storage! Safe,convenient, and excellent service. Connie is the GOAT! ?? She is incredibly helpful, makes everything easy to understand, and her customer service is impeccable. She truly goes above and beyond to make the whole experience smooth and stress-free. Highly recommend!","source":"Google","submissionTime":"2026-08-30T00:00:00","userName":"B K."},{"reviewId":"42125fb3-f717-44ad-8e11-444905cc2757","range":0,"rating":5,"reply":"Thank you immensely, Gloria! We're glad Connie's kindness made your experience a great one.","replyTime":"2026-08-22T08:05:00","review":"Connie was so amazing to work with me on my unit! I really appreciated her kindness!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Gloria C."},{"reviewId":"f2e980ba-bb6d-4591-87a9-b2365e5a4fae","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Mai. We are glad Connie made your experience stress free!","replyTime":"2026-08-20T13:49:00","review":"Connie is super helpful and most of all friendly. She made the whole experience stress free!","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Mai G."},{"reviewId":"55b09d6b-18b3-4a3f-9cc5-c0eaa8167a28","range":0,"rating":5,"reply":"We are thrilled to hear that Connie made your experience seamless. Thank you, Angela!","replyTime":"2026-08-14T15:42:00","review":"Connie is phenomenal! Super helpful!!!! She helped me through the entire process. Highly recommend this extra space storage. Service could not be better, and Connie was extremely friendly and personable. I felt immediately at ease upon arriving. Everything was in order after online rental, and she helped me with last minute securing of my storage unit.","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"Angela M."},{"reviewId":"f8800d95-5197-490b-9490-b53d36cb22f0","range":0,"rating":5,"reply":"Thanks for your kind words, Anna. We deeply cherish your feedback and are glad to hear about your positive experience with Connie's customer service.","replyTime":"2026-08-07T11:51:00","review":"Connie was very nice an explained everything very well  she has very good customer service....","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Anna S."},{"reviewId":"33579182-d35d-4d9d-aee9-4abd858db674","range":0,"rating":5,"reply":"Hi Maria,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.","replyTime":"2026-04-15T15:21:00","review":"Antonio was great I was some change short for some boxes he chipped in . Need more people like him","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"Maria C."},{"reviewId":"754f6124-54a5-4607-8bff-3997972df03a","range":0,"rating":5,"reply":"Thank you for your 5-star review, Gregory. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-01-15T11:57:00","review":"Great place. Connie really did a great job and went avove in beyond! I highly recommend for storage needs!!","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Gregory T."},{"reviewId":"a6150d4c-1ae1-4f1c-8c7f-a72d3c5b5f89","range":0,"rating":5,"reply":"Thanks, Daniel! Connie going above and beyond truly reflects our commitment. We're glad she made your move smoother. Your 100% recommendation means a lot!","replyTime":"2026-07-16T13:42:00","review":"This is the best storage to get Connie is very respectful she goes above and beyond with our storages during our move she is the absolute best 100% recommend for a storage space","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Daniel W."},{"reviewId":"80e43c13-84c0-4c27-8591-86a68e348308","range":0,"rating":5,"reply":"We are elated to hear Connie's above-and-beyond service made such an impact. Thanks for the 100% recommendation, April!","replyTime":"2026-07-16T13:42:00","review":"Honestly The Best Place To Get A Storage Connie Goes above and beyond with helping customers she is very respectful and has helped us plenty of times with our storages 100% recommend","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"April B."},{"reviewId":"70e4b993-9775-404f-8256-c7c547621ce2","range":0,"rating":5,"reply":"Thank you, Lesly! We're glad Antonio was helpful. We'll share your kind words with him!","replyTime":"2026-07-13T11:36:00","review":"Antonio was very helpful !","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Lesly M."},{"reviewId":"fddf0fb4-069c-4d13-8d86-4faab08bf951","range":0,"rating":5,"reply":"Thank you for sharing your positive experience at Extra Space Storage, Tiffany. We are pleased to hear that Connie provided excellent service and that the facilities were clean.","replyTime":"2026-07-12T07:48:00","review":"Friendly staff, clean facilities inside and out.\nConnie is the best and goes above and beyond to make sure you are well taken care of. I highly recommend this storage facility to anyone needing storage for personal items.","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Tiffany B."},{"reviewId":"298cfb4d-17f9-41ba-b7dd-8bf055298352","range":0,"rating":5,"reply":"Lillie, we are delighted to hear Connie made your experience so helpful and enjoyable. We'll be sure to share your kind words with her!","replyTime":"2026-07-11T12:44:00","review":"Connie was very nice and extremely helpful!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Lillie R."},{"reviewId":"f0b4412c-3626-4d67-905b-62f342f6a5d8","range":0,"rating":5,"reply":"Your positive feedback about our friendly and helpful team means a lot. We'll pass along your kind words, Michael!","replyTime":"2026-07-08T10:31:00","review":"Great person at office\nVery friendly and super helpful\nThank you!!!!!","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"Michael B."},{"reviewId":"a2c00c34-d7a6-4fef-af76-ab2ce7c97e55","range":0,"rating":5,"reply":"Thank you for the excellent rating, B! We are so glad we could provide you with a 5-star experience.","replyTime":"2026-07-08T11:19:00","review":"Clean - staff very helpful and respectful & accommodating","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"B J."},{"reviewId":"bed4c726-6527-478a-89a6-8039d4c46b18","range":0,"rating":5,"reply":"We are elated to hear about your excellent experience with our quality and customer service!","replyTime":"2026-06-11T13:51:00","review":"best quality and customer service anywhere","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Wilson"},{"reviewId":"159ac00a-9266-40dd-955e-1f901d12df76","range":0,"rating":5,"reply":"Thank you for your review Julie! So glad Connie provided exceptional service and found the perfect unit for you.","replyTime":"2026-06-02T12:33:00","review":"After 3 units being too small or difficult to access, I finally met with Connie at the lot on Airport rd. I cannot express how kind and helpful she was. She went over and beyond to make sure that my experience was good and effortless. Thank you for your kindness Connie. The world needs more people like you.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Julie S."},{"reviewId":"5bdc6248-45d6-43a4-9945-b73a702fe043","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Helen! We're happy you trust Extra Space Storage for your storage needs. ","replyTime":"2026-04-28T12:57:00","review":"Would recommend to anyone looking for storage everyone is so kind and go above and beyond and all are kind and considerate","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"Helen R."},{"reviewId":"c602710c-db1c-4be7-8884-a9b863408f63","range":0,"rating":1,"reply":"Arthur, we apologize for the poor service and facility conditions. Please contact us at (505) 831-3922 to address these concerns immediately.","replyTime":"2026-05-11T12:39:00","review":"The staff here is awful rude uneducated and need to be retrained not to mention the roads are narrow too hard to maneuver through there's trash all over the ground it's a disgrace I advise any and everyone to stay away from this place I would go as far as to say never use extra storage space horrible customer service I wish I could give them a zero zero Stars","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Arthur A."},{"reviewId":"74b11ea7-a455-4ff1-8d91-dcf0ceab4399","range":0,"rating":1,"reply":"We apologize for the rate increase concerns and understand your frustration regarding the pricing changes to your storage unit. We recognize that rate increases can be unexpected and cause financial strain, especially when you have a 6-month agreement in place. We would like to discuss your specific agreement details and address your concerns about the pricing changes that have affected your unit. Please contact us at (505) 831-3922 so we can review your account and discuss the details of your storage agreement. We want to work with you to address these concerns directly.","replyTime":"2026-04-30T10:00:00","review":"?? Be advised there will be rate increases, even if you signed a 6 month agreement for one set price.\nBe very careful here!\nTo have my unit almost double for not much belongings isn't cool. Especially with how gas prices are rising, food costs now storage?! It doesn't cost them a dime to keep your stuff in metal, non air conditioned, not very well built metal boxes. They raise the price, then penalize you if you break the lease but it's perfectly fine for them to cause financial strain & emotional distress when they feel it's time to make more money on their part.\n\nThey earn well over $50,000 a month. I guess it's time to clean out my garage & bring my three boxes back home. Sickening!\nCalling to discuss the Issue not concern, doesn't change a thing. What would change it is keeping the price the same as you promised in the beginning. They lure you in with internet rates & once they know you're in, raise your rent. It's been 2 months  since I got the unit & already their shady tactics are showing. With $50,000 a month in pure profit, it's disgusting to treat customers this way.\nIf the web says $29 a month 6 month minimum, just know youll be paying $38 by the end of it & they require auto-pay to lock in that rate. Then 2 month's in they raise it. Completely shady. I was tricked with this tactic,  I'm infuriated!\nIt makes me question the 5 star rates they get by one review accounts.","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"2ndCorinthians E."},{"reviewId":"b9048d5b-6e3e-4749-864c-d1bfd3c785ff","range":0,"rating":5,"reply":"Thanks for recommending us. Desiree! We're glad our team could work with you and provide great service.","replyTime":"2026-04-28T07:32:00","review":"Really nice workers always willing to work with you highly recommend this location","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Desiree S."},{"reviewId":"d059f87c-a293-45e2-a774-deac49d4db07","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback, Anthony! We're grateful you experienced great customer service with us.","replyTime":"2026-04-20T16:20:00","review":"Great customer service antonyo","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Anthony E."},{"reviewId":"448c249f-33a1-483e-8e28-91f363013d0f","range":0,"rating":5,"reply":"Thanks for your positive feedback! We're glad to hear you're happy with the storage and our team member Connie.","replyTime":"2026-03-10T18:15:00","review":"Couldn't be any happier with the Service & Experience. .Been with them for quite some time. And the rep that's been handling The storage area we're currently at is Great! Her name is connie.","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Baby S."},{"reviewId":"a34e28b2-ee65-40f6-a5aa-f59fcb0437b4","range":0,"rating":5,"reply":"Aracely, thank you for your wonderful feedback about Connie! We're thrilled she provides such helpful service.","replyTime":"2026-04-15T12:46:00","review":"Amazing people Connie is a wonderful woman always helping","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Aracely C."},{"reviewId":"493413ea-7c43-48f9-b6e5-63eca40b423e","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear about your positive experience with us. Thank you for choosing Extra Space Storage.","replyTime":"2026-02-05T07:34:00","review":"It’s been 15 months since I’ve been rented a storage here and absolutely awesome I’ve never had an issue with any payments etc.. Great customer service every time I go by, Always a “hello welcome in” property is always clean I know I can trust my property in yours !","source":"Google","submissionTime":"2026-04-13T00:00:00","userName":"idaly m."},{"reviewId":"8f74a6fe-365a-4f22-be53-5e533190bcb4","range":0,"rating":5,"reply":"Thank you for your review, Teenamarie! We appreciate your kind words about our helpful team.","replyTime":"2026-04-11T12:05:00","review":"Always super helpful and wonderful to work with.","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Teenamarie D."},{"reviewId":"51c78beb-4f50-4e44-ab86-bc060b699948","range":0,"rating":5,"reply":"Thank you, Tisavera, for sharing your positive feedback about our friendly and professional service!","replyTime":"2026-04-12T15:08:00","review":"Very friendly and professional.","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Tisavera B."},{"reviewId":"179e53a8-192d-43e2-8a9f-25fec3c0f63c","range":0,"rating":5,"reply":"Deanna, we are glad to hear our online rental process was fast and easy with great pricing!","replyTime":"2026-04-06T11:39:00","review":"Fast and easy to rent a storage online and great price.","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Deanna G."},{"reviewId":"803e40e2-34af-4395-9dce-518d3e624252","range":0,"rating":5,"reply":"Christopher, we are thrilled to hear about Antonio's professional service! Thank you for recognizing his courteous help with your storage unit.","replyTime":"2026-03-30T14:37:00","review":"Thank you, Antonio, for your help with my storage unit this morning. I appreciate your professional and courteous interaction","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Christopher C."},{"reviewId":"96da5df1-c938-41db-873d-5bcb2e34cc69","range":0,"rating":5,"reply":"Thank you for the kind words, Clayre. We're glad our manager was able to help! Our team is here to serve you, so feel free to give us a call if you need any future assistance.","replyTime":"2026-03-31T08:34:00","review":"Very helpful! Thank you.","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Clayre G."},{"reviewId":"a8456bca-4610-455c-9471-d68358e633ac","range":0,"rating":4,"reply":"Thank you immensely for highlighting our easy transaction process and great service, Bart!","replyTime":"2026-03-25T11:36:00","review":"Very easy transaction great service","source":"Google","submissionTime":"2026-03-25T00:00:00","userName":"Bart G."},{"reviewId":"26e6a07c-5400-4d55-bb34-6cb51eb8649d","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, James. Thank you for sharing your experience with us.","replyTime":"2026-02-14T15:15:00","review":"Management is on point\nGreat experience!!","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"james c."},{"reviewId":"f79e315f-1e28-4c76-b061-cd0404fc401e","range":0,"rating":1,"reply":"We are concerned to hear about your experience. Please contact us at (505) 831-3922 to discuss your concerns.","replyTime":"2026-03-21T11:22:00","review":"Horrible service","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Pinksissygurl"},{"reviewId":"1d93a1cd-dc06-4de5-9264-30aa74ca2df9","range":0,"rating":5,"reply":"We think our employee is great too! Thanks for the positive review, G. We're glad she has helped you above and beyond. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-10-21T16:31:00","review":"The lady in the office is a lovely person she has helped me above and beyond I believe her name is conie or Bonnie although this unit is a little more expensive than others in area the lady in office closed the deal for me Connie thank you you have been very helpful property is always clean there's always someone in the office love this place","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"G T."},{"reviewId":"85115589-9003-45d0-954d-0e433b32db36","range":0,"rating":5,"reply":"We are delighted to hear that Connie and Antonyo were extremely helpful and understanding. Thank you for sharing your experience with us, Andrea!","replyTime":"2026-03-12T11:30:00","review":"Connie and Antonyo are extremely helpful and understanding so grateful to be doing business with them!","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Andrea L."},{"reviewId":"55c25430-d214-4be5-a531-8664ed9036a1","range":0,"rating":5,"reply":"Hi Aaron, thank you for your review. We're glad Connie was very nice. We're so happy to hear that your experience with the cleanliness of the facility and the unit has been positive! Don’t hesitate to stop by the office if you need anything.","replyTime":"2022-07-31T12:15:00","review":"Connie was very nice and the office and grounds were very clean. The unit is also very clean.\n\nConnie really goes above and beyond to serve her customers. You're very fortunate to have working for your company.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Aaron G."},{"reviewId":"17ca6080-73d2-44fd-9200-ff43d4ea976a","range":0,"rating":5,"reply":"We are delighted to hear our team member was helpful with the app! Thanks for the positive feedback, Jennifer.","replyTime":"2026-03-02T17:35:00","review":"The gentleman was nice fast and very helpful with helping me with the app.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Jennifer D."},{"reviewId":"3802d618-4f20-43a2-8d34-0d2953ad2a5e","range":0,"rating":5,"reply":"We are delighted to hear our team member was helpful with the app! Thanks for the positive feedback, Jennifer.","replyTime":"2026-03-02T17:35:00","review":"The gentleman was nice fast and very helpful with helping me with the app.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Jennifer D."},{"reviewId":"f8b53239-21b6-466c-bbe3-e3325dd99cfb","range":0,"rating":5,"reply":"Hi Aaron, thank you for your review. We're glad Connie was very nice. We're so happy to hear that your experience with the cleanliness of the facility and the unit has been positive! Don’t hesitate to stop by the office if you need anything.","replyTime":"2022-07-31T12:08:00","review":"Connie was very nice and the office and grounds were very clean. The unit is also very clean.\n\nConnie really goes above and beyond to serve her customers. You're very fortunate to have working for your company.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Aaron G."},{"reviewId":"d2d00997-53cb-4af6-ba38-9c67d4e7a53f","range":0,"rating":5,"reply":"We are pleased to hear that you had a great customer service experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2026-02-18T18:34:00","review":"Great customer service","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Katy"},{"reviewId":"0fb384b4-2e2c-4b39-bd52-a7bc6f30f2b3","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our clean and organized facility and amazing employees. We appreciate your feedback!","replyTime":"2026-02-16T09:40:00","review":"Very clean very organized. All the employees are amazing. They always go the extra mile for me. I can't thank them enough","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"ron r."},{"reviewId":"245d678f-9bfa-4b95-bbbf-fc3b76042c4f","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our clean and organized facility and amazing employees. We appreciate your feedback!","replyTime":"2026-02-16T09:40:00","review":"Very clean very organized. All the employees are amazing. They always go the extra mile for me. I can't thank them enough","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"ron r."},{"reviewId":"ca6df048-9a7e-4be7-af3d-be4f6d36c834","range":0,"rating":1,"reply":"Thank you for bringing this to our attention. Please excuse any inconvenience. (505) 831-3922.","replyTime":"2026-02-12T15:09:00","review":"Horrible customer service very rude","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"berta V."},{"reviewId":"f9170ff3-ac48-4430-bb4f-ac30de7def1e","range":0,"rating":5,"reply":"We're grateful for your positive feedback on Connie's excellent service. Thank you for sharing your experience with us.","replyTime":"2026-02-10T16:37:00","review":"Connie was excellent","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Brendan S."},{"reviewId":"f45b283a-96a0-4646-992c-efa68ea90b2b","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled you found our facility secure and clean with fantastic service.","replyTime":"2026-02-04T15:42:00","review":"Definitely a secure and clean facility. Customer service was fantastic. Great communication and options. When I have to get another unit I definitely will be coming back.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"The B."},{"reviewId":"80d01d6c-6be2-444a-9dbe-eba1422842ae","range":0,"rating":5,"reply":"We deeply cherish your recommendation, Scott! Thank you for recognizing our team's dedication to excellent service.","replyTime":"2026-02-04T16:20:00","review":"Great people running this facility. Highly recommend.","source":"Google","submissionTime":"2026-02-04T00:00:00","userName":"Scott R."},{"reviewId":"088276f7-1f9f-4289-b9e9-16f2d864c3ea","range":0,"rating":5,"reply":"We are happy to hear that Connie and Stu were able to assist you with your storage unit. Thank you for sharing your experience with us.","replyTime":"2024-07-21T15:21:00","review":"I've had my storage unit for three years now. Connie has been helpful since the beginning and continues to be. When I needed to change to a larger unit she made the process quick and efficient. Connie goes above and beyond each time and I am thankful for that.","source":"Google","submissionTime":"2026-01-25T00:00:00","userName":"Alfred J."},{"reviewId":"1c6558fd-4e0a-4fdf-84f9-ebe7c21f97d3","range":0,"rating":5,"reply":"We are happy to hear that Connie and Stu were able to assist you with your storage unit. Thank you for sharing your experience with us.","replyTime":"2024-07-21T15:21:00","review":"I've had my storage unit for three years now. Connie has been helpful since the beginning and continues to be. When I needed to change to a larger unit she made the process quick and efficient. Connie goes above and beyond each time and I am thankful for that.","source":"Google","submissionTime":"2026-01-25T00:00:00","userName":"Alfred J."},{"reviewId":"623780c5-f589-4b9e-a6ea-87992fc40bb2","range":0,"rating":5,"reply":"Thank you for the kind words about Connie and our clean, well-maintained facility. We're thrilled you feel confident about your items' safety.","replyTime":"2026-01-23T14:42:00","review":"I’ve had a great experience storing my things here. Connie is always friendly, professional, understanding and genuinely helpful. The property is clean, well-maintained, and I feel confident my items are safe. I would definitely recommend this place to anyone looking for storage and convenience.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Deandra A."},{"reviewId":"2efcf662-0390-490e-9882-1eb675737623","range":0,"rating":5,"reply":"We are thrilled to hear that Connie's professional care and understanding made your storage choice easy, especially after you took the time to look at multiple storage facilities. It's wonderful to know that her dedication to overseeing the facility gives you confidence in the safety and security of your belongings. We're particularly proud that you've experienced the neighborly respect and understanding she shows to all customers from different backgrounds. Thank you for taking the time to recognize Connie's outstanding dedication and for choosing our facility for your storage needs!","replyTime":"2026-01-21T18:02:00","review":"I looked at a lot of storage places but what convinced me to choose this one was the on site manager Connie. The care she takes in overseeing the facility is great such that even though this Extra Space is in an out of the way area I feel it will be safe. I also appreciate the level of understanding and neighborly respect she shows customers from all walks of life.  A real pro!","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Marilyn G."},{"reviewId":"73674b38-51d7-4645-8d44-6c01eb4bce95","range":0,"rating":5,"reply":"Thank you for your review, Austin! We're thrilled that Connie and our team provided exceptional support during your difficult time. Your kind words mean everything to us. We truly appreciate you taking the time to acknowledge the genuine care and empathy that our team strives to show every customer. It's wonderful to hear that Connie was able to put your worries to rest and demonstrate the personable, professional approach that we value so highly. We believe that understanding life's challenges and working with our customers through difficult situations is just as important as maintaining clean, well-maintained units and affordable pricing. Your recognition of our communication, friendliness, and customer service excellence validates what we work hard to achieve every day. Thank you for recommending our business - it means the world to us to know that you've had such an exceptional experience despite the challenges you faced.","replyTime":"2026-01-21T18:55:00","review":"When choosing a storage facility to store your valuables, we tend to choose the place that best fits our budget. Atleast that’s what I’ve come to realize in my experience.\nIt wasn’t until I went through a difficult time in my life and found myself on the cusp in of llosing my storage unit due to falling behind on my payments that I discovered the importance of dealing with a storage business that has genuine kind hearted people operating it.\n\nWhile extra space storage does maintain affordable unit pricing, and well maintained and clean units. I want to take the time to acknowledge and express my gratitude for the people running it.\nMost people in the business could care less about your property, and are only concerned with filling their pockets.\n\nThe people at Extra space arent those kind of people. No only are they extremely friendly, but they are personable. They understand that life happens, they are empathetic and in my experience they went above and beyond the status quo to accommodate me and help me through a difficult time.\n\nConnie specifically was quick to put my worries to rest, and perfectly demonstrated the kind of customer service we don’t see anymore in  modern day society. She was effective and professional In her approach, and more importantly as I said before she was personable. I felt heard, and understood.\n\nI wish there were more people like Connie that worked in management because the world would be a better place.\n\nDespite my shortcomings, I have still had an exceptional experience as a customer at extra space, communication is top tier, friendliness and attitude is perfect, customer service is excellent. And the units are all extremely well maintained.\n\nOverall I am very content, and I would highly recommend their business.","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Austin R."},{"reviewId":"2c68558b-dea7-4110-8b80-6b988b11c123","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about our excellent service and great management, Andrew!","replyTime":"2026-01-20T18:37:00","review":"Excellent service in great management highly suggested","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Andrew M."},{"reviewId":"641dc073-e25a-4b82-85fc-b18a25629233","range":0,"rating":5,"reply":"We're happy to hear that Connie was helpful and informative. Thank you for sharing your experience with us, Ricky!","replyTime":"2026-01-15T15:09:00","review":"Connie was the best … helpful… she made everything easy … very informative…","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Ricky B."},{"reviewId":"d00bdbc2-bc49-4607-b913-c9273127794b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad you found great value at our facility with your cousin.","replyTime":"2026-01-16T07:38:00","review":"Went with my cousin. This location is much cheaper than the other Extra Space Storage facilities in town.","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Carlos M."},{"reviewId":"14cde36a-eb18-4e10-9a99-0b544e7c6b93","range":0,"rating":5,"reply":"We are thrilled to hear you got a good unit! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-13T16:30:00","review":"Aaaaaye, got a good unit here","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Willard G."},{"reviewId":"ff3877c5-46b1-448d-baea-feb366d299f0","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience! Thanks for choosing us for both units, Stephen.","replyTime":"2026-01-13T16:30:00","review":"Very clean, and staff is great i actually got another unit in addition to my first.","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Stephen O."},{"reviewId":"d84ff84b-0806-4173-9e84-ca2c04fbb8df","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thank you for recognizing our helpful staff and clean, secure units.","replyTime":"2025-12-10T15:00:00","review":"The office personnel are really helpful and caring of your storage needs. The units are clean and well maintained and secure. I rent from the one in Albuquerque on airport rd. And the front office person is the best.","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"vincent h."},{"reviewId":"45ee260c-9db6-404c-bbde-79c9dd2af043","range":0,"rating":5,"reply":"Thank you for highlighting our clean facilities and helpful team. Your feedback means everything to us!","replyTime":"2025-12-10T15:01:00","review":"Facilities are clean, well managed, personnel work well with customers!","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Laurene"},{"reviewId":"a6456642-39f6-4cf3-8de1-5db06ee73043","range":0,"rating":5,"reply":"We are glad to hear our team member provided excellent customer service and addressed all your concerns. Thank you!","replyTime":"2025-12-10T15:01:00","review":"The lady working there was great and helped me with all my questions and concerns. Very satisfied with the customer service","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"aliea h."},{"reviewId":"e623820e-7a89-457d-b937-d66635b12c8a","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for recognizing our superb customer service and great staff.","replyTime":"2024-08-09T17:09:00","review":"Superb customer service and great staff. Thank you Connie for ensuring the safety of lockers and grounds. Spectacular job","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Gabrielle S."},{"reviewId":"ed009501-f88f-4351-bf2b-b865a1cbbf28","range":0,"rating":5,"reply":"We are glad to hear that Connie was very helpful and went out of her way to assist you and your brother. Thank you for your feedback.","replyTime":"2024-10-01T14:45:00","review":"Connie was very helpful she went out of her way to help my brother and myself with everything that we needed and to answer any questions that we asked.","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Gilbert M."},{"reviewId":"a3bc9da4-5724-4d01-9efa-d062d8cade40","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our front desk team's excellent customer service.","replyTime":"2025-12-05T16:22:00","review":"Great customer service from front desk","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Jose L."},{"reviewId":"744b30c1-e0b1-4377-ac72-943d2ba3e678","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are pleased to hear that Connie provided you with excellent customer service. Thank you for sharing your experience with us.","replyTime":"2025-12-02T18:51:00","review":"Connie is amazing she’s helpful respectful and makes me feel very welcome when I go in to make my payment! Great costumer service.  Thank you  Connie!","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"Jessica O."},{"reviewId":"7e8ecb70-b0a3-491d-87d1-82786290eddc","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with our customer service team!","replyTime":"2025-12-01T13:37:00","review":"Great customer service.","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Denise T."},{"reviewId":"738d0e48-a981-4db5-ad09-166b1e05bed0","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with our professional service and great rates. Thank you for recommending our location.","replyTime":"2024-10-05T09:50:00","review":"I have had a unit at this location for over a year and would recommend this location if you need a storage unit. Connie and her team have always been so helpful and accommodating check out this location for a unit","source":"Google","submissionTime":"2025-11-26T00:00:00","userName":"Mario B."},{"reviewId":"2bea87ba-854b-4fae-abba-0dfa811b7c92","range":0,"rating":5,"reply":"We sincerely value your feedback. Thank you for sharing your positive experience with our friendly and helpful customer service.","replyTime":"2024-10-05T10:21:00","review":"Very Friendly and Very helpful. Great  customer service","source":"Google","submissionTime":"2025-11-26T00:00:00","userName":"Jane C."},{"reviewId":"12190d11-794b-4994-9089-c7e2541cbbdb","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Connie! She truly makes Extra Space Storage special with her exceptional service.","replyTime":"2025-11-26T15:13:00","review":"Connie is awesome! She's always so kind, patient and always goes above and beyond so you can have the best experience at Extra Storage!  Def recommend!!","source":"Google","submissionTime":"2025-11-26T00:00:00","userName":"claudizzy f."},{"reviewId":"bc3c161e-8785-40b8-8526-612c11adf812","range":0,"rating":5,"reply":"We are grateful for your feedback about our great prices and helpful staff, Shane!","replyTime":"2025-11-25T07:46:00","review":"Great prices and incredibly helpful staff! Worth it!!","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"Shane W."},{"reviewId":"edf8dcc0-7f6b-4755-9b0b-a07128c903b6","range":0,"rating":5,"reply":"Thanks for the recommendation! We're pleased our knowledgeable sales team provided great service.","replyTime":"2025-11-25T07:39:00","review":"Sales person was knowledgeable and friendly.   I recommend this place","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"Steve C."},{"reviewId":"15bc4d1e-2f41-4cf7-a55d-ab7b7b457192","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Connie made such a positive impact on your storage experience.","replyTime":"2025-11-25T07:36:00","review":"Connie is the best Manager!","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"Suzanne C."},{"reviewId":"a3b6a075-debf-44a9-89a1-ab6f11b975a3","range":0,"rating":5,"reply":"Thank you for sharing your feedback about our great pricing and helpful team!","replyTime":"2025-09-13T07:30:00","review":"I have to update my post. I just moved out and although it was only a couple months this is the best experience I have had with a storage facility. They are so friendly, helpful and accommodating. I really recommend this place. Great price. Very Friendly and helpful staff.","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"Francine S."},{"reviewId":"21a224cc-2594-49dc-9fce-19ae8ea72fd8","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled our team provided friendly, helpful service and clear communication.","replyTime":"2025-11-09T09:14:00","review":"Friendly team that seemed more than happy to help and great with communication!","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Tatyana Z."},{"reviewId":"d91582a4-5b63-4411-bd39-aed5e8c2d167","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with our clean storage and Connie's excellent service!","replyTime":"2025-10-17T14:57:00","review":"Clean storage rooms with easy access to facility. Connie provides excellent customer service.  Thanks.","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Aldo G."},{"reviewId":"cb05abca-a719-45a7-ad21-3f626bd89eb3","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience! Connie truly is the best and we'll share your kind words with her.","replyTime":"2025-10-17T15:45:00","review":"Never have an issue with this storage facility Connie is the best she is always happy to answer any silly question I have for her. Thank you Connie for being the best we need more people like you. You deserve a raise ??","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Daisy C."},{"reviewId":"b0370b83-b3a7-4964-942a-eb4be5bde540","range":0,"rating":5,"reply":"We are happy to hear our team was helpful! Thank you for choosing Extra Space Storage.","replyTime":"2025-10-17T15:45:00","review":"Great people and really helpful","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Aracely C."},{"reviewId":"6f48411f-ab3e-4dc0-b808-5715ed71270a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Antonio provided such helpful service. Your kind words mean everything to our team.","replyTime":"2025-10-13T12:34:00","review":"Antonio was super helpful when we were thinking through options. Great job man! Thanks for the service.","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Chris C."},{"reviewId":"4536b1bc-b038-482d-969a-cd2ffdbe3c89","range":0,"rating":5,"reply":"Thanks for the kind words about our team's helpful service! We're glad you had a great experience.","replyTime":"2025-10-04T10:07:00","review":"Very nice and helpful lady, great customer service.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Arianna R."},{"reviewId":"22470c05-c624-4f50-89a1-1b347fd2bfbf","range":0,"rating":5,"reply":"Thank you for returning to Extra Space, LoriAnn! We value you as a customer, and we're so happy you've chosen to rent with us again! Give us a call if you need anything!","replyTime":"2019-07-18T09:38:00","review":"Always great service, willing to help.\nI always use them, but only for so long fees do go up to much.","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"LoriAnn S."},{"reviewId":"56c41c88-ee62-423b-b540-7b133c423fc5","range":0,"rating":5,"reply":"Thank you immensely for choosing us and the wonderful review! Connie will be thrilled to hear your kind words about her support.","replyTime":"2025-09-19T17:35:00","review":"I am so happy we picked Extra Space Storage  We have been given super Customer Service here and Connie is so sweet and supportive she has helped me with everything here at this place. Am recommending Extra Space Storage to all my family and friends","source":"Google","submissionTime":"2025-09-19T00:00:00","userName":"Donna R."},{"reviewId":"19713b6d-66d0-41e1-b9f9-df74b68ccaf9","range":0,"rating":5,"reply":"We are happy to hear our team was understanding and helped with your refund! Thanks for giving us a chance.","replyTime":"2025-09-18T14:34:00","review":"I didn’t end up printing from them as I chose the wrong location that was out of my way, and the man that I talk to you was very understanding and was able to cancel and refund my money!!","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Desiree N."},{"reviewId":"77706e89-a42a-4cb6-9b85-54fe8acf3452","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Jen. We're glad to hear you had a good experience storing your things with us.","replyTime":"2025-08-24T10:00:00","review":"Good place to store your things. Staff is nice.","source":"Google","submissionTime":"2025-08-23T00:00:00","userName":"Jen M."},{"reviewId":"d21a7f1f-f760-42e1-bc3b-be4e362fd427","range":0,"rating":5,"reply":"We sincerely value your kind words! So glad you felt welcomed and everything worked out great for you.","replyTime":"2025-08-18T11:05:00","review":"Everything is fine I like this place and the main thing is I was treated great ?? thank you very much","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Jose A."},{"reviewId":"60095da1-a69a-45d4-a435-c634b27cd148","range":0,"rating":5,"reply":"We are pleased to hear about your excellent experience! Thanks for choosing Extra Space Storage for your needs.","replyTime":"2025-08-14T15:15:00","review":"Excellent customer service, very nice and helpful, got me exactly what i needed within time","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Valeria V."},{"reviewId":"2ca6d015-6264-4072-9ba6-6693b84e9357","range":0,"rating":5,"reply":"We are happy to hear Connie provided great service! Thanks for choosing Extra Space Storage, Elizabeth.","replyTime":"2025-07-25T09:57:00","review":"The experience here was great Connie helped my husband and I get into a storage unit that was right for us she was very helpful and kind!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Elizabeth H."},{"reviewId":"eebd63cc-d1c0-495c-8dd9-e536eb83ff94","range":0,"rating":5,"reply":"Thank you for taking the time to share! So glad Connie made your experience awesome!","replyTime":"2025-07-25T09:55:00","review":"Connie was awesome!!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Jacob A."},{"reviewId":"670e3464-adc0-42fe-83e2-49db3ac84ac5","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Connie! Thank you for recognizing her helpful service.","replyTime":"2025-07-20T14:58:00","review":"Great place , Connie is very helpful, goes above and beyond to help you and get you the right unit for you ..great place Connie is great person to work with","source":"Google","submissionTime":"2025-07-20T00:00:00","userName":"Shannon T."},{"reviewId":"48e704c4-6f45-4e58-9b57-28272b0a088e","range":0,"rating":5,"reply":"We are delighted to hear ExtraSpace is amazing! Thanks for the kind words about Connie.","replyTime":"2025-07-09T08:28:00","review":"ExtraSpace is amazing, go talk to Connie she will hook you up","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Angela F."},{"reviewId":"2d31e518-98f7-4bfa-9b24-f0faad73d1a4","range":0,"rating":5,"reply":"We are delighted to hear you found our team friendly and love the location! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-03T16:19:00","review":"Very friendly great location","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"John Y."},{"reviewId":"2af1616f-c15a-485b-a81a-705e2ad5bea2","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful team and great location!","replyTime":"2025-07-03T16:22:00","review":"Lady in the front very helpful great location","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Samantha B."},{"reviewId":"cdcfbd81-c214-47e9-8651-6518eaf98aa7","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We are excited to hear that you found our service helpful.","replyTime":"2025-07-03T16:19:00","review":"Very helpful great experience","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Christine M."},{"reviewId":"e19dc41a-9952-462a-bf52-871113b01f10","range":0,"rating":5,"reply":"We are delighted to hear you find our storage units great and our staff helpful! Thanks Jeremy!","replyTime":"2025-07-03T18:17:00","review":"Storage units are great ????\nStaff is very helpful!","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Jeremy T."},{"reviewId":"de4b278a-f613-487c-b625-ac05ea8e7360","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thank you for highlighting Connie's knowledge and friendliness. We appreciate your recommendation!","replyTime":"2025-06-30T16:53:00","review":"Great place to rent space . Connie is the best very knowledgeable and very friendly, will rent there again when I need to , also recommend to any one asking","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Rob “."},{"reviewId":"c189c013-b9c1-40fb-8899-b927b558efee","range":0,"rating":5,"reply":"We sincerely appreciate your positive feedback regarding our customer service and the cleanliness of our facility. Thank you for your kind words.","replyTime":"2025-06-25T12:17:00","review":"Great customer service! Safe, clean facility. Move in process was very easy & quick. Front desk staff was very knowledgeable, helpful & kind.","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"Miriam R."},{"reviewId":"0614ed4e-a60e-4d7b-9b5d-1ac11b41e9bf","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our great prices and team!","replyTime":"2025-06-18T12:53:00","review":"Great prices and good people to work with.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Darren V."},{"reviewId":"3afd6196-eced-44e7-b90b-ea2cbbddfc6b","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We strive to provide top-notch customer service and maintain a clean property for all our customers. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-07-16T14:33:00","review":"Very clean property.  The customer service is amazing.  Good People running the show.","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"John W."},{"reviewId":"685142f7-9868-479a-b3cc-6b242c748dc6","range":0,"rating":5,"reply":"Thank you for your review! We are thrilled to hear about your positive experience with our service.","replyTime":"2025-05-12T10:31:00","review":"Super helpful fast and clean. Live the efficiency","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Wardell E."},{"reviewId":"830a4d82-b57c-46a7-a987-d03446078525","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Jesus Soriano! Thank you for acknowledging Noa's great assistance.","replyTime":"2025-05-12T17:43:00","review":"Noa was great helping me to get my unit storage I really appreciate all his help .thank you","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Jesus S."},{"reviewId":"ee60ebfe-4ba8-48c1-bba9-30e59b93908b","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with us.","replyTime":"2025-05-10T16:52:00","review":"Great service","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Donna G."},{"reviewId":"53b13c77-a40e-41d5-a685-56700a36630d","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience. Connie appreciates your kind words and is always ready to assist you further if needed.","replyTime":"2025-05-08T14:09:00","review":"Connie was very helpful and communicated very well also. She helped me find the right size for my needs, She was kind and personable, even checked other extra space storage locations for a better price, I would rent from her again.","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"Amir A."},{"reviewId":"54ad5ae9-02fd-4307-b28d-6c814d3361f9","range":0,"rating":5,"reply":"We're privileged to hear about your great experience with Connie and Noah at Extra Space Storage. It's wonderful to know that they were helpful and worked with you to ensure your comfort. We appreciate you taking the time to share your positive feedback about our team members. Thank you for choosing our facility, and we look forward to continuing to serve your storage needs in the future!","replyTime":"2025-05-03T07:37:00","review":"I had a great experience with extra space storage Connie and Noah were great they help me alt they worked with me and if you want to feel comfortable those w are great honestly now this place I will keep going back to Thank You Connie and Noah.","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Christine T."},{"reviewId":"ff45eabd-80ca-4d72-aaf4-cf7be133a1bb","range":0,"rating":5,"reply":"We are honored to hear that you received extremely wonderful customer service from Connie at Extra Space Storage!","replyTime":"2025-05-01T10:22:00","review":"Extremely wonderful customer service!! Connie was the best!","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Yolanda A."},{"reviewId":"ce9407e2-d4e5-43fc-b94c-04d26bc8f043","range":0,"rating":5,"reply":"We're overjoyed to hear about your great experience with Connie! Thank you immensely for your kind words.","replyTime":"2025-05-01T11:52:00","review":"Customer service was great! Connie was very guick and she has a wonderful attitude.","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Charlene A."},{"reviewId":"980d0983-5970-4c0d-9a4d-a590f01b9a9e","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-01T15:10:00","review":"Great place to store your belongings, lady on the front was very helpful and friendly!","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Jesus S."},{"reviewId":"ff19b90e-d5a1-4b42-a053-8bac7c10f249","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that you found the process quick and easy.","replyTime":"2025-04-21T17:49:00","review":"Walked in and asked for a unit they had a 10x20 read to go quik and easy!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Quik’s R."},{"reviewId":"963d2868-3396-40d4-86b0-63d05d6ee2c9","range":0,"rating":5,"reply":"We're privileged to have you as a valued customer. Thank you for your wonderful feedback.","replyTime":"2025-04-15T11:07:00","review":"Management at this storage unit is very helpful and friendly, very easy to work with","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Jebadiah S."},{"reviewId":"d48a909e-1f2b-4759-ba48-e44f965bed96","range":0,"rating":5,"reply":"Good customer service. We appreciate your input.","replyTime":"2025-04-15T12:42:00","review":"Good customer service","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Ashley G."},{"reviewId":"058ecc3b-141c-481e-9735-66c90ea13e89","range":0,"rating":5,"reply":"Thank you for your review! We appreciate your kind words about our service. ??","replyTime":"2025-04-11T09:44:00","review":"The lady working there is very nice and I like the service thank you??????","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Benito “."},{"reviewId":"3eabf065-432e-436e-b581-a725e3c59a7a","range":0,"rating":5,"reply":"We are honored to have been able to assist you and your family with your storage needs. Our team takes pride in providing excellent customer service, and we're glad to hear that our management was helpful during your move-in process, especially considering you had your 2-month-old with you. It's also wonderful to know that your husband, Jesse, had a positive experience with us as well. We truly appreciate your recommendation, and thank you for choosing Extra Space Storage!","replyTime":"2025-04-07T18:01:00","review":"The management is amazing and very nice! Offered to help me and my mom move stuff into our unit since we had my 2 month old with us! My husband Jesse also had a very good experience with them!! Would definitely recommend storing your things here!!","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"abigail g."},{"reviewId":"f4845437-196b-4a86-8f73-3c97b9b191fc","range":0,"rating":5,"reply":"We are ecstatic to hear about your excellent experience with our fast and speedy service. Thank you for recommending us!","replyTime":"2025-04-03T18:07:00","review":"Excellent fast and speedy service got me taken care of right away and I was in a storage unit same day. I would completely recommend to anybody.","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"DukeCityDom"},{"reviewId":"4df58381-d429-4290-a304-3153325a46a3","range":0,"rating":5,"reply":"We are elated to hear about your great experience at Extra Space Storage! Thank you for your kind words.","replyTime":"2025-03-20T16:39:00","review":"Great service! So helpful and kind. Great prices!!","source":"Google","submissionTime":"2025-03-20T00:00:00","userName":"Diana G."},{"reviewId":"cdd90b27-30e6-445c-91fc-ecac233bc594","range":0,"rating":5,"reply":"Hi Ruby, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-04-03T13:52:00","review":"Never had any problems. Very calm place and secure.","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Ruby L."},{"reviewId":"f2968244-0d59-45aa-bfa4-4bfe41d6b10c","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with Connie at Extra Space Storage. Thank you for your review.","replyTime":"2025-03-14T12:38:00","review":"Spoke with Connie today, and she was super nice, knowledgeable and friendly. She took care of all my questions and concerns. I definitely recommend going to her for any inquiries. She is a great asset to Extra Space Storage.\nYou are super AWESOME Connie.\nThank you","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Gen J."},{"reviewId":"0bdc7a69-3adc-43ce-b41f-ba63d19bc325","range":0,"rating":5,"reply":"We are delighted to hear about your fantastic experience with Extra Space Storage! Thank you for recommending us to others.","replyTime":"2025-03-14T18:03:00","review":"I had a fantastic experience with Extra Space Storage ! The staff was super helpful, and the facility was clean and secure. I highly recommend them to anyone looking for storage solutions.","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Danny"},{"reviewId":"9a5a5180-fea4-43ba-ac18-995ed6214f78","range":0,"rating":5,"reply":"Thank you for your review! Stew and Connie are amazing and super helpful.","replyTime":"2025-03-13T11:52:00","review":"Stew and Connie are amazing super helpful","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"N1L3"},{"reviewId":"822b0f4f-fac0-4154-84ef-124fb388a804","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on Connie's service at Extra Space Storage. Thank you for sharing your experience with us.","replyTime":"2025-03-06T10:51:00","review":"Connie is an amazing associate!!!","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Annette C."},{"reviewId":"c5467f9c-5d4b-4d5b-95a2-e7d703dfce9f","range":0,"rating":5,"reply":"Hi Amanda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-12-05T12:56:00","review":"Connie was very helpful today!! She was very kind and knowledgeable on how to help me on what I needed! I definitely will be coming back because of her! Thank You Connie!","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Amanda C."},{"reviewId":"273f3137-6d62-4a68-ada8-4a1db87e7e5c","range":0,"rating":5,"reply":"We are happy to hear about your amazing experience at Extra Space Storage. Thank you for sharing your feedback with us.","replyTime":"2025-02-13T11:44:00","review":"My experience at extra storage is absolutely amazing. Connie is more than welcoming and helps me with whatever I need. I do look forward into sharing the experience that I get there .","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Jennifer R."},{"reviewId":"983e0b44-8b83-4004-9c4f-03c6c2abdc10","range":0,"rating":5,"reply":"We're delighted to hear that Noah and Connie provided excellent service and helped you find the perfect storage space. Thank you for sharing your experience with us!","replyTime":"2025-02-13T12:18:00","review":"Noah and Connie are excellent! They helped me move into a good space. I almost went with a 10x20 but after I told them what I was storing and my budget they recommended a 10x15 would fit my stuff and they were right! One less thing to worry about ??","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Katie B."},{"reviewId":"c124a5b5-27ab-438e-8d77-23f31449e8ab","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for taking the time to share your experience with us.","replyTime":"2025-02-13T12:20:00","review":"The Assistant Manager Noah was helpful and assisted me with information that I needed in moving into my Storage.","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Roberto M."},{"reviewId":"d4377009-83be-4046-9d50-5b8e02b07967","range":0,"rating":5,"reply":"We're glad to hear that Stew was informative and thoughtful during your visit. Thank you for sharing your experience with us.","replyTime":"2024-05-13T13:50:00","review":"Very nice people and  very professional","source":"Google","submissionTime":"2025-02-12T00:00:00","userName":"Reynaldo M."},{"reviewId":"37808eb5-f484-4828-92b7-5c801e4b4f74","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with Connie at the airport location. Thank you for sharing!","replyTime":"2025-02-11T10:19:00","review":"Connie the store manager is very friendly and helpful. She is at the airport location.","source":"Google","submissionTime":"2025-02-11T00:00:00","userName":"ana c."},{"reviewId":"18575c70-a8ea-430e-82b9-9d7c082a230e","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with us! We're glad our staff was able to quickly remedy the incident with your original locker location and assist you with finalizing your move-out process. We appreciate your understanding and are happy we could provide a refund for the payment taken out. Thank you for sharing your feedback about our customer service. We strive to ensure all our customers have a great experience, and we're pleased we could meet your expectations.","replyTime":"2025-02-09T08:18:00","review":"I had an incident with the original locker location within the facility which was quickly remedied and when I accidentally forgot to advice the staff I had removed my items from the locker they quickly helped me finalize the move out and refunded me my payment that was taken out. Great customer service for sure!","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Jeremy S."},{"reviewId":"70a7a352-8de0-47b5-b892-7929d3fa9b68","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with Connie at Extra Space Storage.","replyTime":"2025-02-07T09:28:00","review":"Connie was professional, helpful and friendly","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Fred W."},{"reviewId":"6d24775b-8fbe-4666-871c-9e7eaffc482a","range":0,"rating":5,"reply":"We deeply respect your positive feedback about our manager at our facility. Thank you for sharing your experience with us.","replyTime":"2025-02-07T14:29:00","review":"Manager at airport road was very helpful and polite.","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Elizabeth A."},{"reviewId":"1f68bde5-aafc-4915-b527-6b1c572e5f2c","range":0,"rating":5,"reply":"We're privileged to have provided you with excellent service through our team member, Connie Hernandez. It's wonderful to hear that she explained everything thoroughly and made you feel comfortable about the security of your belongings. Your satisfaction is our top priority, and we're glad Connie was able to demonstrate that through her great personality and helpful attitude. Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2025-02-07T12:51:00","review":"The clerk there Connie Hernandez was awesome she explained everything to me I'm going to feel comfortable knowing my things are secure she was just a great person overall thank you so much for your help ????????","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Roberta Z."},{"reviewId":"45dcf93e-1256-4972-a468-486b1f28dce1","range":0,"rating":5,"reply":"We're utterly delighted to hear you enjoyed the green chile stew at Extra Space Storage. Thank you for your positive feedback!","replyTime":"2025-01-29T13:39:00","review":"Green chile stew and Connie","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Myrna Q."},{"reviewId":"3941f5d4-24fb-4c2f-bbde-e6ef27ad2a58","range":0,"rating":5,"reply":"We deeply cherish your kind words and are thrilled to hear about your great experience with our manager. Thank you for sharing your feedback!","replyTime":"2025-01-25T13:37:00","review":"Such a great experience the manager is very helpful and friendly made us feel right at home ??","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"laura w."},{"reviewId":"d84e19c8-6eb1-488d-b21c-4d8b71d67775","range":0,"rating":4,"reply":"We're thrilled to hear about your great experience with our customer service at the Airport Rd location in Albuquerque. Thank you for sharing your experience!","replyTime":"2025-01-24T07:57:00","review":"I had a great experience with the customer service. Noah in Albuquerque at the Airport rd location was a huge support to get me what I needed. Great job!","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Patrick C."},{"reviewId":"7773e910-d5c5-45ef-ac00-1351d720ae76","range":0,"rating":5,"reply":"Thank you for your review, Will Garcia. We're glad to hear that you found our staff helpful and friendly.","replyTime":"2025-01-22T11:43:00","review":"Very helpful and informative… most help and friendliest assistance of all storage places I’ve used","source":"Google","submissionTime":"2025-01-22T00:00:00","userName":"Will g."},{"reviewId":"d674b63b-204e-4c75-b625-259b3ebbc61c","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us, Jasmine. Thank you for sharing your feedback!","replyTime":"2025-01-12T12:57:00","review":"Very nice people explained everything I needed to know. Not only do I feel safe about keeping my belongs there I feel safe no matter what time I go, by how they have everything set up.","source":"Google","submissionTime":"2025-01-12T00:00:00","userName":"jasmine m."},{"reviewId":"981bf8f4-0c0f-45a3-8ddf-d8498028ded0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Santiago. We're thrilled to hear about your excellent experience with our customer support.","replyTime":"2025-01-08T12:23:00","review":"Excellent customer support. Friendly, helpful.","source":"Google","submissionTime":"2025-01-08T00:00:00","userName":"Santiago P."},{"reviewId":"49111b54-ae17-4e70-85e3-a3881882566d","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with Extra Space Storage.","replyTime":"2024-12-27T09:52:00","review":"Great storage space wonderful\nCustomer service","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Ariel L."},{"reviewId":"07a20dab-9059-4902-80dc-049a42f4165f","range":0,"rating":2,"reply":"Thank you for sharing your concerns. We appreciate your feedback and take it seriously. We understand your frustrations regarding the cleanliness issues, price increases, and access difficulties you've experienced. Your concerns are noted, and we would like to address them properly. Please feel free to reach out to us at (505) 831-3922 to discuss these issues further. We're committed to finding solutions and improving your experience with our facility.","replyTime":"2024-12-26T07:52:00","review":"# Dirt , dirt everywhere. I sweep I use leave blower I do everything and dirt kept growing all over my stuff the very next week.\n# Price goes up every 2-3 months . Double just keep doubling .\n# entrance and exit is a pain , have to get out in the rain twice in order to unlock gate then barrier with a code longer that a phone number","source":"Google","submissionTime":"2024-12-25T00:00:00","userName":"Heavy W."},{"reviewId":"2ef38c5c-9466-4ad9-a8a4-ab5d447111e7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Gabriel! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-20T14:58:00","review":"Effortless process to rent a storage unit and you can't beat the promotions.\nAlso, the staff on Airport Rd are great...very cool and really helpful...thank you guys!!!","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Gabriel G."},{"reviewId":"4f705f12-022f-462f-9950-a738180b2e1c","range":0,"rating":5,"reply":"We're honored to have provided amazing service to you!","replyTime":"2024-12-19T19:00:00","review":"Amazing job!!","source":"Google","submissionTime":"2024-12-19T00:00:00","userName":"Mike B."},{"reviewId":"1d13ff35-3f0d-4f43-b842-869dc23f4fb1","range":0,"rating":5,"reply":"We are honored to have been able to assist you with your storage needs. Thank you for sharing your positive experience with us!","replyTime":"2024-12-09T11:40:00","review":"I called a the ExtraSpace main line and connected with a lady who spent nearly an hour on the phone helping me. She searched and called around to several properties to find me one with a 10x20 and easy access for a whole house cross country move. She got on the phone with the manager of this unit and they got me a good unit close to the entrance to save me a lot of money in unloading fees with the movers! Everyone was super kind and helpful!","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Benson"},{"reviewId":"c2488403-ac4f-44c7-aaf1-0c29c9c26a12","range":0,"rating":5,"reply":"Thanks for the positive feedback, Destiny! We deeply cherish your kind words about our service and staff.","replyTime":"2024-12-02T09:03:00","review":"Amazing service, never had any issues and the staff is incredibly knowledgeable and helpful!","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Destiny T."},{"reviewId":"e6e78be4-c114-44e5-ba74-f26517f170bf","range":0,"rating":5,"reply":"Your review is appreciated. We're glad Stewart was able to assist you. Thank you for recommending us for storing your valuables.","replyTime":"2024-12-02T10:10:00","review":"Out of all the storage places in the Albuquerque area, \"GreenChileStew\" (Stewart) helped us out and got us going. Thanks. I recommend storing your valuables here.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Startrek505"},{"reviewId":"fee1e752-2b41-44df-9e45-ab329baa7827","range":0,"rating":5,"reply":"We're grateful for your positive feedback! Daniel is a valuable member of our team.","replyTime":"2024-11-29T14:44:00","review":"Daniel was great and helped my son rent a locker in under 15 minutes!","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"Thomas A."},{"reviewId":"8d4a0390-f9a1-48d3-bd63-48c8dd2de90f","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-29T15:25:00","review":"Fast, easy and convenient.","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"Jaja"},{"reviewId":"aa0d4325-c1a7-4fb7-8698-ed9f0f42b128","range":0,"rating":5,"reply":"We're delighted to hear you had a positive experience with us. Thank you for reaching out.","replyTime":"2024-11-27T11:55:00","review":"good guy","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"michael y."},{"reviewId":"2a6b092d-b69a-4440-a3a7-dc56ae982767","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Great service is what we strive for at Extra Space Storage.","replyTime":"2024-11-27T12:39:00","review":"Great service","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"Nirvana O."},{"reviewId":"8be79d8c-119c-4168-b339-fa771abb4abb","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2024-09-03T16:13:00","review":"Super friendly service affordable pricing and knowing all our items are safe and secure without hesitation of it being broken into?? will continue doing business here","source":"Google","submissionTime":"2024-11-17T00:00:00","userName":"mariann p."},{"reviewId":"9bb7db2e-e369-4cd4-9ff2-0aa1e884b56f","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Extra Space Storage. We're glad to hear you found our prices great and our staff helpful.","replyTime":"2024-11-17T12:59:00","review":"They have really great prices on their storages and they are really helpful on questions you have about the storage. The grounds are clean you don’t gotta worry about nothing getting broken into.","source":"Google","submissionTime":"2024-11-17T00:00:00","userName":"Alfred L."},{"reviewId":"82165261-dcf8-4b99-8e51-9bfdeb48b780","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for recognizing Connie's hard work.","replyTime":"2024-11-16T12:16:00","review":"Connie was so helpful a very hard worker","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Lesly P."},{"reviewId":"39e6d8b8-d1e2-4f1e-959f-15f3ae48292c","range":0,"rating":5,"reply":"We are delighted to hear that Connie and Extra Space Storage provided great service. Thank you for your feedback.","replyTime":"2024-11-15T08:20:00","review":"Connie and Extra Space are really great to work with. Would recommend them to my friends. See","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Merilee M."},{"reviewId":"db67cd69-0e8d-4eaf-88c2-ea38b5d6f47b","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Connie. Thank you for sharing your feedback!","replyTime":"2024-11-15T16:50:00","review":"Connie was so nice and a quick worker. Got me in and out! Making life easy","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Felix A."},{"reviewId":"4ba93094-c135-404d-bbfb-2bc0ae1dcc8e","range":0,"rating":5,"reply":"Your review is appreciated. We are glad to hear you find our location convenient and well-maintained. Thank you for your feedback!","replyTime":"2024-11-10T08:10:00","review":"Location is convenient to where I live. The grounds are well maintained. I like the idea of having the manager live on site. Great Prices for units!! Noah and Connie will take care of you.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Sunny D."},{"reviewId":"d5c0b446-ea3c-4561-b862-42f5813d2ee0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Great service from Noah.","replyTime":"2024-11-07T16:17:00","review":"Great service from Noah","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"Javier G."},{"reviewId":"b457f731-305a-4dcf-ad5e-82c936929b33","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated! Thank you for recommending us and highlighting our secure and friendly service.","replyTime":"2024-11-06T10:31:00","review":"Very friendly good prices I recommend this place to anyone you will get quality service very secure locked cameras on site management is very friendly helpful I recommend looking for a storage come here I give it 10 plus","source":"Google","submissionTime":"2024-11-06T00:00:00","userName":"Baldonado P."},{"reviewId":"cb04d3c0-412c-4714-9958-6edf4b79523a","range":0,"rating":5,"reply":"Thanks for the positive feedback! We are privileged to have provided you with a great experience.","replyTime":"2024-10-07T17:52:00","review":"Great experience, would use again.","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Horns4469 H."},{"reviewId":"5d5e4226-8cc7-44f8-9b4f-dbd7f3320d29","range":0,"rating":5,"reply":"Thank you immensely for your 5-star rating, Kristy! We greatly appreciate your feedback.","replyTime":"2024-10-06T08:58:00","review":"Connie gave us great service!","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Kristy H."},{"reviewId":"eb194a85-309d-40cb-a145-207522f20d63","range":0,"rating":5,"reply":"Thanks for the positive feedback, Ramona! We deeply respect your kind words about our customer service.","replyTime":"2024-10-05T09:59:00","review":"Friendly and very helpful great customer service.","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Ramona U."},{"reviewId":"d138d135-33fa-4b37-983e-6b800364ec16","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience at Extra Space Storage. Thank you for recommending us to your friends and family.","replyTime":"2024-10-05T16:54:00","review":"The manager and assistant Manager are two of the best. They were informative and professional from day one of my renting my unit. I found the unit clean and very secure, I will recommend to all my friends and family. Thank you","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Robert S."},{"reviewId":"b900a658-c086-437a-9f7a-2ea23347c2ad","range":0,"rating":5,"reply":"Thank you for the review, Lupe! We're glad Janice was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2020-01-31T17:02:00","review":"Janice showed us a great unit, plus my son loved the ride.\nI've been with Extra Space Storage for more than a few years now. I ?? the staff always so kind and willing to go above and beyond.. Now Connie is my favorite ??","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Lupe R."},{"reviewId":"864a4d96-9a5d-47d2-86d7-0fa337cd4f45","range":0,"rating":4,"reply":"We're excited to hear about your positive experience with Stewart \"green chili\" at Extra Space Storage in Albuquerque, New Mexico. Thank you for recommending us, Antonio!","replyTime":"2024-10-03T07:38:00","review":"The storage process was handled by Stewart \"green chili\" in a professional manner. I heard he's related to one of the band members of red hot chili's peppers (that might be a rumor). I recommend extra space storage in Albuquerque, New Mexico.","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Antonio"},{"reviewId":"2a4fa659-1d13-496e-8425-57711eb411d5","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated! We're glad to hear you found our customer service amazing and our units spacious. Thank you for sharing your feedback.","replyTime":"2024-10-03T11:41:00","review":"The customer service is amazing here! The units are spacious and the price is convenient.","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Joseph M."},{"reviewId":"ec61ecf1-c4ec-49f4-9d40-a443941c2575","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Sandra. Don’t hesitate to stop by the office if you need anything.","replyTime":"2022-06-17T15:48:00","review":"Friendly great staff, always willing to solve any problems may have and results are solved and exceeded.  Thank you for all you do.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Sandra L."},{"reviewId":"da81f21e-8218-49d6-9dc4-dbdb71ba0a30","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Isabel Lovato! We're glad to hear that Green Chile Stew was able to assist you with any issues.","replyTime":"2024-10-02T15:29:00","review":"Friendly, amazing staff, Green Chile Stew (a manager) always willing to help solve any issues that may have been when needed","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Isabel L."},{"reviewId":"aba940f5-6434-4963-9250-8ea608b65c4e","range":0,"rating":5,"reply":"We are utterly delighted to hear about your great experience with us. Thank you for your kind words!","replyTime":"2024-08-28T10:58:00","review":"I had...and bc I have so many possessions....continue to have a great experiences with your signing manager at my location and it was...and continues to be easy to rent more and more units from your business.\nYour knowledgeable signing manager/person was and continues to be extremely personable during my time of need during my grievance and sorrow & I'm extremely grateful to her. Grieving is not an easy time in ones life and she was/is there to console & counsel my strategy as to renting units!\nThank you so much! CH!??","source":"Google","submissionTime":"2024-09-29T00:00:00","userName":"DCorvell"},{"reviewId":"cc52d397-71fb-4163-88ed-a87788432b1a","range":0,"rating":5,"reply":"Your positive experience with Extra Space Storage is greatly appreciated! We're glad to hear you found our customer service friendly and helpful. Thank you for recommending us for all storage needs.","replyTime":"2024-09-29T08:16:00","review":"I give it a 5++. Their customer service was really great very friendly and helpful. I would recommend Extra Space Storage to everyone did I mention the prices.... Awesome deals! Check them out for all your storage needs big and small. ??","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Smilez A."},{"reviewId":"d501e5d6-8c1d-42a1-b981-022903405102","range":0,"rating":5,"reply":"Your review is appreciated. Great to hear you had a positive experience with our team at Extra Space Storage. Thank you for sharing!","replyTime":"2024-09-27T15:50:00","review":"Great team running the store. Very accommodating and friendly.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Cheryl J."},{"reviewId":"5c3d468f-b794-4300-938c-f9d7c4a0b32c","range":0,"rating":5,"reply":"Thanks for the positive feedback, Heather Eischens!","replyTime":"2024-09-27T15:56:00","review":"What a great facility and great people . Five stars","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Heather E."},{"reviewId":"93b3ea39-83fa-4c51-a30a-470a11abad62","range":0,"rating":5,"reply":"We deeply respect your positive feedback on Connie Hernandez. Thank you for sharing your experience with us.","replyTime":"2024-09-26T16:01:00","review":"Connie Hernandez, the store manager is incredibly helpful and extremely resourceful. She is kind, caring.","source":"Google","submissionTime":"2024-09-26T00:00:00","userName":"Richard L."},{"reviewId":"5c2bb14d-6ef0-410f-9332-0544f25f678e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Joann! We're glad to hear that Connie and Stew were awesome.","replyTime":"2024-09-25T15:52:00","review":"Connie and stew were AWESOME. They are the best","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Joann L."},{"reviewId":"2b612d05-c33f-4d48-9f08-35e07bc75721","range":0,"rating":5,"reply":"Thank you for your review, Miguel! We're thrilled to hear about your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-09-23T15:24:00","review":"This storage kept my stuff for over a year. And i never experienced a single issue accessing my stuff. And anytime i needed assistance, they were stellar with their help and readily available!! I would store here again if i ever needed too.!! Thanks again!","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Miguel E."},{"reviewId":"4014a339-3232-4a54-b758-cd2abf39232b","range":0,"rating":5,"reply":"Hi Leah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-02-13T10:04:00","review":"great experience! quick and efficient and good prices.","source":"Google","submissionTime":"2024-09-15T00:00:00","userName":"Leah Z."},{"reviewId":"b7892a6d-c441-4908-b72e-95263f982b8e","range":0,"rating":5,"reply":"We think Connie is great too! Thanks for the positive review, Miranda. Please stop by the office or give us a call at 888-STORAGE.","replyTime":"2022-09-10T16:15:00","review":"Connie  was great she assisted us with getting perfect storage with our budget as well as assisted me with any issues I had and made more affordable for me","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Miranda D."},{"reviewId":"4b77c7e2-6290-43df-82ec-2d180f0066d1","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Peter! We're glad to hear you had an excellent experience at Extra Space Storage.","replyTime":"2024-09-10T17:50:00","review":"Excellent facility and even better staff!","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"Peter K."},{"reviewId":"2058dac9-2c1d-4157-b0be-42c4e328d264","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Aracely! Thank you for recommending Extra Space Storage and mentioning our affordable prices and welcoming staff.","replyTime":"2024-09-09T13:57:00","review":"Very Affordable And Staff Is So Nice And Welcoming 100% Recommend Recommend, Stewart Is So Professional, Answered All My Questions. Thank You!","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"aracely o."},{"reviewId":"4fdd8349-79ae-413e-90de-0c90dd79e1e2","range":0,"rating":5,"reply":"Your positive feedback is incredibly valuable. We appreciate your kind words about our service and team at Extra Space Storage. Thank you for choosing us!","replyTime":"2024-08-29T07:46:00","review":"Excellent service , great people","source":"Google","submissionTime":"2024-08-28T00:00:00","userName":"eloy A."},{"reviewId":"cb9c2935-c69a-4d4c-a1e6-748c4edab194","range":0,"rating":5,"reply":"We're privileged to have been able to assist you with your storage question immediately. Thank you for your review.","replyTime":"2024-08-26T09:44:00","review":"Super helpful staff! I was able to get my storage question handled immediately!","source":"Google","submissionTime":"2024-08-26T00:00:00","userName":"Celeste R."},{"reviewId":"7e815990-cb44-4a6a-a362-8cd22e290311","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Janelle. We're committed to being your go-to stop for all your local storage needs! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-02-16T13:56:00","review":"I've used Extra Space for the last few year's.  They are always very helpful. Connie from the location on Airport Rd is the best!","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"Janelle S."},{"reviewId":"fb3730eb-f9cf-449a-ac42-7efc6ebfaf3d","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience with us.","replyTime":"2024-08-17T13:13:00","review":"Place was excellent. Ive used some crappy storage places but this place was perfect. I signed for the unit online and got to the facility not five minutes later. The unit was already prepared! In five minutes! Also, the units aren't climate controlled but they stand up well to the mid summer heat of abq. Even when it was pouring rain there was no leaks or flooding. All around good experience. The staff is very friendly, and move out was super easy. 10 out of 10 would recommend over their competitors in the area","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"John A."},{"reviewId":"6aa2f532-f13b-4fd5-a070-4739263e4d4e","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Ali Alawadhi! We are glad to hear that Connie was able to assist you effectively.","replyTime":"2024-08-17T13:51:00","review":"I had the pleasure renting and storing my car along with my things for almost 3 months. Connie was amazing and super helpful at explaining things and what's needed. Always check first before you make a reservation with them.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Ali A."},{"reviewId":"0214c3bb-84b0-4ae2-a2e0-5d0b50b7ef02","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us. We're glad to hear that Stew was helpful and informative.","replyTime":"2024-08-14T08:13:00","review":"Convenient, Secure and helpful staff. Stew was very helpful and informative.","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Ceci F."},{"reviewId":"5d20ff27-9952-4a8d-8526-eddfdd21c5c3","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with our storage facility. Thank you for sharing your feedback!","replyTime":"2024-08-05T14:29:00","review":"Easy to rent and access at any time of the day. The restrooms were super clean and I liked how we had access to them any time we were there. Great management team as well.","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"Leslie H."},{"reviewId":"482a3063-92a3-461d-b4ba-2d5c24561422","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kristina Jeffries! We are glad to hear about your positive experience at Extra Space Storage.","replyTime":"2024-08-03T09:07:00","review":"Best experience I’ve had at a storage facility. Staff was professional, friendly and helpful with any questions I had . Definitely recommend to friends and family !","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Kristina J."},{"reviewId":"0947c4a4-633c-4c8f-8f98-6cd0c6d3289d","range":0,"rating":5,"reply":"Thanks for recommending us to your friends and family, Charles. We're glad Connie was able to assist you with finding the right storage size for your needs. Don't hesitate to reach out if you need anything in the future.","replyTime":"2024-06-10T13:17:00","review":"Connie the store manager was very helpful in helping me pick the right size storage for my needs, got me a free month and told me I can move to a smaller size when I need to. I would recommend them to friends and family .","source":"Google","submissionTime":"2024-07-31T00:00:00","userName":"Charles R."},{"reviewId":"9169f041-32bc-4364-9a5d-dab2354b095d","range":0,"rating":5,"reply":"We are happy to hear that you had a great experience with our customer service. Thank you for recommending us to a friend!","replyTime":"2024-07-22T10:01:00","review":"Great customer service no issues at all sould recommend to a friend.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Jeremiah P."},{"reviewId":"f6ab0b60-524c-44a5-bd85-7b748ee0aab9","range":0,"rating":5,"reply":"We're ecstatic to hear you love our storage location! Stew truly is amazing. Thank you immensely for your kind words.","replyTime":"2024-07-22T14:51:00","review":"Love this storage location!! (Green chile) ?? Stew is an amazing associate and helped us tremendously.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Mary C."},{"reviewId":"5a4bc4c6-acab-4bd9-b34c-afa0332220ee","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're delighted to hear about your first experience with our storage facility and that Green Chili Stu provided you with such friendly and informative service. It's wonderful to know that his positive attitude and energy made a great impression on you. Thank you for taking the time to share your experience with us. We value your kind words and look forward to continuing to serve you.","replyTime":"2024-07-22T15:41:00","review":"This is my first experience with any type of storage facility. I had a very friendly and informative conversation with green chili Stu. This gentleman's attitude and energy was very positive and sincere. Definitely made great impression on me. Thank you very much green chili Stu.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Marshall C."},{"reviewId":"497961a1-d2de-4546-b812-f224a6d9ae3b","range":0,"rating":5,"reply":"We are privileged to have Connie Hernandez on our team. Thank you for your review, Tammy De La.","replyTime":"2024-07-19T13:54:00","review":"Connie Hernandez made renting a unit a breeze! She answered all our questions and gave very clear directions. She was friendly and made this process go smoothly.","source":"Google","submissionTime":"2024-07-19T00:00:00","userName":"Tammy D."},{"reviewId":"74451cfb-eb11-4b89-bed6-c36d7fe3061b","range":0,"rating":5,"reply":"We're delighted to hear that Stew was a big help. Thank you for sharing your positive experience with us!","replyTime":"2024-07-18T10:34:00","review":"Stew was a big help","source":"Google","submissionTime":"2024-07-18T00:00:00","userName":"tabitha s."},{"reviewId":"02c5766b-e3d7-4a03-8ae5-3fe18d23597e","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with us, Markus. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-15T12:35:00","review":"My wife and I rented a unit for over a year and it was a great experience and no problems..they even offered us specials to reduce rent cost. Last employee we dealt with was Stewart he did a great job helping us out closing our account.","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Markus B."},{"reviewId":"7afe7eb1-603c-4f71-b865-1cc0cad64aaa","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Extra Space Storage on Airport RD. Thank you for recommending us and for trusting us with your personal belongings. We appreciate your feedback and look forward to continuing to provide you with excellent service.","replyTime":"2024-07-10T09:03:00","review":"I have been renting a storage place from Extra Space Storage on Airport RD for over a year. The staff are very friendly and are very helpful. The property is always well keep always clean and no bugs. I feel that my personal belongings are keep safe. I also feel very safe when I  am on the property.\nI recommend Extra Space Storage.","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Priscilla T."},{"reviewId":"5a8fd1e6-7339-4878-9233-4369244f7b5a","range":0,"rating":5,"reply":"We are thrilled to hear that Connie provided you with great and patient service. Thank you for your feedback!","replyTime":"2024-06-27T11:37:00","review":"CONNIE IS THE BEST EMPLOYEE, GREAT AND PATIENCE SHE DESERVES A RAISE","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Dudley M."},{"reviewId":"c7078da1-0ff6-4714-bebb-fa7c29344ed0","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Connie and Stewart. We appreciate your recommendation!","replyTime":"2024-06-12T14:35:00","review":"Connie and Stewart are very friendly, and helpful. I would recommend this storage. Thank you both.","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"C J."},{"reviewId":"b233fe32-be10-46e9-95e4-af099d309d16","range":0,"rating":5,"reply":"Thanks for the great review, Markel! We're glad to hear you had a positive experience with our service and pricing. ","replyTime":"2024-06-11T11:36:00","review":"Great service good pricing","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Markel K."},{"reviewId":"53cafc55-98d3-4d8a-9f64-97cbc59991c6","range":0,"rating":5,"reply":"Thank you for the positive feedback, Angeles! We're glad to hear you had a great experience with us. If you ever need assistance with your account again, don't hesitate to reach out.","replyTime":"2024-06-11T16:57:00","review":"Great prices and I had a great experience as well when I needed help with my account.","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Angeles C."},{"reviewId":"c373910e-150d-46dc-ace7-c09bf31e372a","range":0,"rating":5,"reply":"¡Gracias, Imelda! Nos complace escuchar que ha tenido una experiencia positiva a lo largo del proceso de arrendamiento. ¡No dude en pasar por nuestra oficina si necesita algo en el futuro!","replyTime":"2024-06-11T18:37:00","review":"Muy bien todo. Nos ayudo en todo lo que necesitamos a muy buen precio","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Imelda C."},{"reviewId":"4e370875-e475-4246-9b30-4353679c4340","range":0,"rating":5,"reply":"We genuinely admire your positive experience with our storage facility. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-10T12:50:00","review":"Got a storage from this place and it was easy as can be. Everything was straightforward with Joe surprises. Stew AKA Green chile Stew called and touched base with me to make sure I didn’t have any questions. Good customer service is hard to find these days but this place is still providing it.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Juan S."},{"reviewId":"bc56f4d7-bb24-4104-8104-b17784c0291f","range":0,"rating":5,"reply":"Thank you for the review, Samantha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-02-05T08:21:00","review":"Great experience wonderful accommodating units\nAnd really polite staff","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Samantha T."},{"reviewId":"3befa0c7-81ff-481c-9e8f-ad173021b87b","range":0,"rating":5,"reply":"{Green chile stew help me out.} Thank you for bringing this to our attention. We will make sure to address this issue promptly.","replyTime":"2024-06-03T12:44:00","review":"Green chile stew help me out.","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"mark g."},{"reviewId":"eed68dd8-9f2f-4e10-8772-7d0549c6884a","range":0,"rating":5,"reply":"We are glad to hear that you had a great experience with our customer service and storage options. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-02T11:11:00","review":"Green chile stew offered great customer service, and am glad I got a storage there","source":"Google","submissionTime":"2024-06-02T00:00:00","userName":"Mitch G."},{"reviewId":"b8f15f67-e35c-4a25-8b83-9c8d053658e4","range":0,"rating":5,"reply":"We're elated to hear that you had a great experience with our customer service and found our facility clean. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-01T14:42:00","review":"Great customer service and  clean facility","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"C T."},{"reviewId":"ad33c918-3139-4206-b068-98172840edf1","range":0,"rating":5,"reply":"Thank you for your kind words, Tammy Jo! We strive to keep our lot well-maintained for all our customers.","replyTime":"2024-05-20T12:31:00","review":"The workers at the extra space storage on airport rd were so helpful and very nice. The lot is very well kept","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Tammy J."},{"reviewId":"e5622cad-b255-4997-a646-65f4cdef1b7a","range":0,"rating":5,"reply":"Your review is appreciated. We're pleased to hear that Green Chile Stew was extremely helpful and that you've had a positive experience with us. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-20T12:31:00","review":"Green Chile Stew was extremely helpful. I’ve never encountered any issues and they’ve been very helpful in the office.","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Jessica C."},{"reviewId":"61192823-3e9f-4b36-aaee-71c8981a45ee","range":0,"rating":5,"reply":"We are overjoyed to hear that Stew was able to help you quickly with your lock issue. Thank you for sharing your positive experience with us!","replyTime":"2024-05-20T12:49:00","review":"Had a problem with my lock and stew helped me out and got it changed in just a few minutes!","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"adam c."},{"reviewId":"52feefdc-c93c-478f-ba93-0ce181e50669","range":0,"rating":5,"reply":"Thank you for your review! We are happy to hear that Connie has been so helpful with your storage needs. We appreciate your recommendation and look forward to continuing to provide excellent service.","replyTime":"2024-05-17T09:09:00","review":"Connie at extra space storage is amazing she’s been awesome with me and our storage . Anything I don’t understand she alway makes sure to double check and she wil take the time to make sure you know everything about your billing or unit at all times and she’s there Monday through Friday . I would recommend this storage place to anyone .","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Shandi D."},{"reviewId":"b26e9e37-7528-48bf-889b-5a7909545070","range":0,"rating":5,"reply":"We're thrilled to hear about your overall great experience. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-17T10:59:00","review":"Overall great experience","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Salina V."},{"reviewId":"ce127f8b-23a8-4e7e-a166-0081b5253924","range":0,"rating":5,"reply":"We are privileged to have Stew on our team. Thank you for recognizing his great service!","replyTime":"2024-05-16T09:06:00","review":"stew was a really nice guy and helpful person he was great and did a great service","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Jose C."},{"reviewId":"1e0b6bd5-e061-40db-81ff-933cc6c44aba","range":0,"rating":5,"reply":"Thank you for the review, Mike! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-11T15:13:00","review":"“Green Chili” Stew was very helpful; solid, safe yard and reasonable salt location. I would rent from here again!","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Mike W."},{"reviewId":"f86e37c1-2e0a-428d-abcc-18b72f8eb3c0","range":0,"rating":5,"reply":"Hi Philip, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so happy to hear we have your recommendation! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.  \n\n","replyTime":"2024-05-08T15:37:00","review":"Professional team. Clearly explain your options and help you chose from the best options available. Highly recommend","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Philip d."},{"reviewId":"53ef0a66-9578-428e-83ee-a7f028b8722f","range":0,"rating":5,"reply":"Thank you for the review, Joseph! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-05-08T10:53:00","review":"I’ve been storing my belongings here for awhile, I highly recommend. The staff is always friendly and personable. They were able to accommodate my needs that matched my budget.","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Joseph S."},{"reviewId":"999f2196-71de-424b-9f3e-570e6b077e66","range":0,"rating":5,"reply":"Hi Bernadette, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-05-08T10:51:00","review":"Green chili stew was amazing he helped me get my storage unit in a timeless manner and accommodated my anger due to reservation quotes. Definitely will always come back you are very helpful and friendly","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Bernadette A."},{"reviewId":"fe02642c-f226-495e-8457-0dc7cb9290f5","range":0,"rating":5,"reply":"Thank you for your feedback, Richard! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.  Please call us at 888-storage whenever you need us.","replyTime":"2024-05-06T12:55:00","review":"Safe and clean so far","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Richard G."},{"reviewId":"17e6fca2-d46d-41fd-92bd-f9fd7078bfb6","range":0,"rating":5,"reply":"Hi C, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-24T12:41:00","review":"Connie is extra helpful and cheerful, which makes renting worth it.\nNothing makes a business like GREAT employees!!!","source":"Google","submissionTime":"2024-04-23T00:00:00","userName":"C J."},{"reviewId":"14d1c57b-cf09-4e8f-b82a-386733da6c9d","range":0,"rating":5,"reply":"Thank you for the review, Ivan! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2024-01-09T14:24:00","review":"Connie was very helpful and nice and patient with us on picking out storage unit ... very professional and i highly recomend her and the loction","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Ivan C."},{"reviewId":"c7d775ba-f656-4ce4-a434-976ea756d3e2","range":0,"rating":5,"reply":"Thank you for the kind words, Margarita! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-15T12:17:00","review":"It was an excelent service. Highly recommend this location. Thank you!","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"Margarita M."},{"reviewId":"e8a312d1-fb03-4193-9a96-f17bf2c84dd2","range":0,"rating":5,"reply":"Thank you for your review, Brian! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-06T07:48:00","review":"Clean and safe with great staff A+","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Brian H."},{"reviewId":"aada755f-2221-42e5-bd2d-32c92d8af9c4","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-qualit, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Antonio. If there's ever anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com or calling us at 888-storage. Our team is always happy to help! ","replyTime":"2024-04-07T09:23:00","review":"Great prices for my unit, staff is extremely helpful. Would recommend to anyone!!!","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"antonio b."},{"reviewId":"89771c57-76ce-49e3-8518-cd72617793a5","range":0,"rating":5,"reply":"Hi Brooke, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-03T08:19:00","review":"Connie was very helpful and knowledgeable.","source":"Google","submissionTime":"2024-04-03T00:00:00","userName":"Brooke S."},{"reviewId":"17855462-a5a2-4afa-b2aa-3db47e12baf5","range":0,"rating":5,"reply":"Hi Claudizzy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stu! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-27T12:08:00","review":"Green chile Stu is awesome! He's willing to help you out with what he can so you can have the best experience at Extra Storage! Def recommend!! Connie is great as well!!","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"claudizzy f."},{"reviewId":"e082ca69-1cbd-4bd9-a2f5-7ec4bb59f5ef","range":0,"rating":5,"reply":"Thank you for the kind words, Joe. We're glad Stewart was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2024-03-27T13:02:00","review":"Stewart was very professional and answered all my questions!","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Joe L."},{"reviewId":"f0482c97-1df7-4e09-ba7f-e464d110012a","range":0,"rating":5,"reply":"Thank you for the kind words, Desiree. We're glad Stew and Comnie able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2024-03-28T08:34:00","review":"I went in looking for a storage because I’m selling my house and my apartment won’t be ready till next month. Stew and Connie were so helpful understood my situation and went above and beyond to help me out. Stew answered all my questions and gave me a great deal, he even gave me a free lock! Thank you, and may god bless you.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Desiree A."},{"reviewId":"911098b8-f688-48c9-b35a-f6fe7e536027","range":0,"rating":5,"reply":"Hi Heavy, thanks so much for your review! We are thrilled to hear your experience with Connie was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-03-23T09:47:00","review":"* Had a great experience renting from Connie, takes good care of her customers.\n* Location is great , not in the wilderness, can plot a decent route if doing errands\n* secured , coded entry and exit\n* clean , asphalt outdoors\n* drive up entries , easy move in and out\n* well lit from outside (no direct light in each storage )","source":"Google","submissionTime":"2024-03-23T00:00:00","userName":"Heavy W."},{"reviewId":"b661f0c8-09e7-4667-9899-41fb4143a00b","range":0,"rating":5,"reply":"Hi Heather, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-03-23T11:59:00","review":"I love the ease of the app use! Being able to reserve online, make payments, and have 24 hour custoner assistance is amazing! I have the best manager assistance at the Airport Dr. Location! Thank you so much Connie! You are so appreciated!","source":"Google","submissionTime":"2024-03-23T00:00:00","userName":"Heather M."},{"reviewId":"3fde6c32-280f-4a24-95f0-15b09f3e8caa","range":0,"rating":5,"reply":"Hi Nathan, thank you for your review! We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and are thrilled your experience reflects that! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n\n","replyTime":"2024-03-16T09:50:00","review":"We have had our stuff in their storage space now for over 5 years for the fact that we have so much stuff. We have a 10 X 30 which is the perfect size for us.  All of the storage spaces are very clean, and the property has a nice security gate and fence which provider extra protection plus no one can enter the property without a gate code.  The entire grounds are nicely paved.\nConnie, the property manager is very professional and extremely caring and nice. She makes you feel like family.\nI trust my most valuable possessions to be stored there as I highly recommend you do the same.","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Nathan H."},{"reviewId":"081ea8f3-1ec9-4a08-a6f2-ddb335b8eba5","range":0,"rating":5,"reply":"Thank you for the kind words, Tonioj! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-16T08:30:00","review":"Thankyou Connie for your great customer service you made my day!!","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Tonioj R."},{"reviewId":"c7f3cf78-a6fa-4610-948e-db68a47be744","range":0,"rating":5,"reply":"Thank you for the kind words, Aron. We're glad Stu was professional, courteous, and helpful! We are glad you were met with a clean and secure facility. Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2024-03-14T07:46:00","review":"Stu is a professional and courteous manager, helpfully accommodating all of my needs.  Property is kept clean and secure.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Aron B."},{"reviewId":"ff049b12-9d57-4012-ae22-cd5c3d61eb68","range":0,"rating":5,"reply":"Thank you for the review, Richard! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-11T07:55:00","review":"Very Helpful and easy to work with","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Richard M."},{"reviewId":"8226a325-bf1f-4f9b-b9f0-5482d447f220","range":0,"rating":5,"reply":"Hi Yolanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-03-11T15:23:00","review":"I rented a unit with young man calls himself Green Chili Stu. Awesome service, will recommend him to others.","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"yolanda e."},{"reviewId":"13c6afb9-b7fe-4e3e-b76c-acecc8bb5d8d","range":0,"rating":5,"reply":"Thank you for the review, Melissa! We pride ourselves on having a friendly, accommodating staff and are so happy Stew was able to assist you! Please call us at 888-storage whenever you need us.","replyTime":"2024-03-07T15:23:00","review":"Stew was great and got us into a until quick!!! Thanks Stew!, you rock!!!","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"Melissa M."},{"reviewId":"d0c063ca-2f04-4d9f-8dfd-5760c3d2dba7","range":0,"rating":5,"reply":"Thank you for the kind words, Elena. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2024-03-05T09:10:00","review":"Found what I was looking for and Josh was a great help!","source":"Google","submissionTime":"2024-03-04T00:00:00","userName":"Elena P."},{"reviewId":"55e99031-4882-4cc0-a604-e97ddb978034","range":0,"rating":5,"reply":"Thank you for the kind words, Jesus! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-20T08:08:00","review":"Excellent customer service!\nGreen Chili Stew did a great job with all my questions and answer each one of them with confidence! Highly recommend this place and the customer service I received.","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"Jesus D."},{"reviewId":"dd9b2b21-fa07-4574-bc9f-7c9313a87fa4","range":0,"rating":5,"reply":"Hi Liketo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-02-19T12:46:00","review":"This is a very nice storage facility. It's clean and well kept. The customer service is excellent and they are very helpful and friendly. Connie was especially knowledgeable helpful at move in, explaining everything in detail and making recommendations.\nStu was very hopeful after move in answering questions about the facility and offering options.\nGreat people","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Liketo T."},{"reviewId":"d7a030d8-7972-41a0-850f-b18be875ed60","range":0,"rating":5,"reply":"Hi Bryan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-02-19T13:48:00","review":"I rented 2 units at this facility and never had any issues. Greenchilestew was very helpful when it came time for me to move out. I'd recommend them for anyone who is looking for an easy storage solution.","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Bryan R."},{"reviewId":"7dab45fd-e0e6-41f2-a6d8-1432d0009d63","range":0,"rating":5,"reply":"Thank you for the review, Jose! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-02-11T12:42:00","review":"Very nice people and very helpful","source":"Google","submissionTime":"2024-02-11T00:00:00","userName":"Jose V."},{"reviewId":"381dedb5-17d3-4024-9e39-7533f63c62b4","range":0,"rating":5,"reply":"We think Stu and Connie are great too! Thanks for the positive review, Ya. Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2024-02-10T12:56:00","review":"Stu & Connie are both amazing! We've been long time customers and even have a second unit now! Thank you guys for outstanding customer service!","source":"Google","submissionTime":"2024-02-09T00:00:00","userName":"ya y."},{"reviewId":"b17128af-b280-454a-9da4-331dd6daca67","range":0,"rating":5,"reply":"Hi Jesus, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-02-05T12:21:00","review":"Awesome help in a very huge time of need. I would totally recommend.","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"Jesus “."},{"reviewId":"7b13d56e-5c89-4658-b0f3-d8737a9014b9","range":0,"rating":5,"reply":"Hi Elizabeth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-02-06T09:16:00","review":"Great experience with Green chilie stew assisting me in switching to a smaller storage. Thank you!","source":"Google","submissionTime":"2024-02-05T00:00:00","userName":"Elizabeth C."},{"reviewId":"62235cac-12e3-4251-ac9f-7caf07b0b48b","range":0,"rating":5,"reply":"Hi Nathan, thank you for your review. We're glad Stew was very helpful and knowledgeable. Please call us at 888-storage if you need further assistance with your storage needs. ","replyTime":"2024-02-02T15:57:00","review":"Stew was very helpful and knowledgeable.","source":"Google","submissionTime":"2024-02-02T00:00:00","userName":"Nathan F."},{"reviewId":"1385deab-c2dd-4b23-935d-feeaaf7b8af0","range":0,"rating":5,"reply":"Thank you for the kind words, A. We're glad Connie was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2024-01-30T13:33:00","review":"Great place for storage The manager Connie and assistant manager Grn Chile Stu are amazing people very friendly they return your calls couldn’t ask for a better team I would definitely recommend this location ??","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"A D."},{"reviewId":"13c7af5c-d5d3-40b7-b4fb-f62f1b58d30c","range":0,"rating":5,"reply":"Hi Lety, thanks so much for your review! We are thrilled to hear your experience with Connie was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-01-27T15:23:00","review":"Connie had great customer service answered questions in detail.","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Lety"},{"reviewId":"e1891698-f891-4c16-a62b-da3a21444c07","range":0,"rating":5,"reply":"Hi Ruben, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-01-27T16:34:00","review":"Great customer service, professional and friendly also big shout out to Connie for helping me picking out a storage and accommodated all my needs.","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Ruben R."},{"reviewId":"a66013a9-adce-4972-9199-3727ee4e17b0","range":0,"rating":5,"reply":"Hi Naydene, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-27T16:46:00","review":"We were looking for a unit to store our small trailer.   We called and met with Connie.   She was very helpful.  Great friendly customer service!  Thanks again Connie!","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Naydene C."},{"reviewId":"8ddff0cc-892e-480a-b527-086025300609","range":0,"rating":5,"reply":"Hi Rachel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-01-26T12:38:00","review":"AWESOME CUSTOMER SERVICE! FELT VERY WELCOMED, ALL MY QUESTIONS WERE ANSWERED! I FELT VERY COMFORTABLE LEAVING MY BELONGINGS HERE AT EXTRA SPACE! I WOULD RECOMMEND THIS STORAGE PLACE TO EVERYONE WHO NEEDS IT! EXTRA SPACE IS DEFINITELY GOING TO BE MY GO TO WHEN IT COMES TO STORINg MY BELONGINGS!THANKS FOR THE EXCELLENT CUSTOMER SERVICE!","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Rachel"},{"reviewId":"f276e8d9-13c3-480e-a458-d262090930ab","range":0,"rating":5,"reply":"Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-01-26T14:07:00","review":"I rented a unit and before I was allowed to move in the uni was completely cleaned. They are knowledgeable and very professional. I love that they are so helpful and go the extra mile for their customers","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Robert M."},{"reviewId":"8ba91a31-06e7-4da7-b2dc-2a6b1e1d614e","range":0,"rating":5,"reply":"We think Connie is great too! Thanks for the positive review, Marquell. Feel free to reach out any time at 888-storage.  ","replyTime":"2024-01-26T15:58:00","review":"Connie's great!","source":"Google","submissionTime":"2024-01-26T00:00:00","userName":"Marquell H."},{"reviewId":"76d5f1b4-c51d-4476-802c-ee28466861f4","range":0,"rating":5,"reply":"Hi Summer, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.","replyTime":"2024-01-25T16:08:00","review":"Very friendly staff and clean storage spaces.","source":"Google","submissionTime":"2024-01-25T00:00:00","userName":"Summer T."},{"reviewId":"a08958a2-6448-43fe-b23a-a5b736d9b885","range":0,"rating":5,"reply":"Thank you for the review, James! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2024-01-24T10:34:00","review":"Used for a temporary eviction storage, and things went very smooth. The staff were great ,communication was outstanding.","source":"Google","submissionTime":"2024-01-24T00:00:00","userName":"James D."},{"reviewId":"3cf4ba08-2595-4693-aed6-328b322d1074","range":0,"rating":5,"reply":"Hi Edward, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-01-23T12:43:00","review":"Place was very clean. The manager Connie was very helpful gave me a tour of the location, the security, and my storage. She was very helpful and knowledgeable answering all my questions and concerns regarding the location. She took her time with me walking through the contract and answering any questions that I had regarding the contract. I highly recommend coming to see Connie if you're looking for a storage.","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"Edward G."},{"reviewId":"8d7be738-59c4-4e96-af91-f32965e51317","range":0,"rating":5,"reply":"Thank you for the review, Kevin! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-01-15T11:56:00","review":"Friendly people and willing to go above and beyond to help any way possible","source":"Google","submissionTime":"2024-01-15T00:00:00","userName":"Kevin B."},{"reviewId":"ee1ff472-c1af-4d67-8ecc-3f42c2972578","range":0,"rating":5,"reply":"Hi April, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2024-01-12T10:03:00","review":"Called in to make my payment, spoke with green chili stew , just wanted to say he was extremely helpful and knowledgeable. You have wonderful employees over at the airport location and I look forward to future encounters with them, very professional and friendly while helpful with my needs all at once! Happy customer here ??","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"April R."},{"reviewId":"48d24d29-7362-4cc6-9980-0fb6fdb0dc3d","range":0,"rating":5,"reply":"Hi Arthur, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stewart! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-01-12T11:32:00","review":"Stewart is very helpful. He is very knowledgeable in all things at extra space. I would recommend this place for storage.","source":"Google","submissionTime":"2024-01-12T00:00:00","userName":"Arthur S."},{"reviewId":"91050688-325a-451c-a1e1-365fc55925fb","range":0,"rating":5,"reply":"Hi Allen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-12-19T13:33:00","review":"Connie is the most AWESOME! Always happy and always full of knowledge of any question I may have. Clean facilities and I feel save there. Well lit at night for the time change. I recommend this location to anyone who has ever had a bad experience with other storages. Connie makes you feel like family. Thank you Connie five stars for YOU!","source":"Google","submissionTime":"2023-12-19T00:00:00","userName":"Allen B."},{"reviewId":"cf26d715-63db-47e8-a284-6c8fac096de2","range":0,"rating":5,"reply":"Hi Amy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-19T09:15:00","review":"I’ve never had a storage unit before so I didn’t really know what to expect. Connie was extraordinarily helpful in my leasing of the unit and when it came time to come pick up my things, Green Chili Stew, assistant manager to Connie, was very helpful especially making sure I had all the relevant information for a smooth move out over a holiday weekend. Five stars to them for a wonderful first time storage unit experience.","source":"Google","submissionTime":"2023-12-18T00:00:00","userName":"Amy C."},{"reviewId":"bbd265cb-c0ab-4729-b121-59fd25000f99","range":0,"rating":5,"reply":"Thank you for the excellent rating, Chris. We are glad Connie was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-12-09T11:41:00","review":"Connie has great customer service had a great experience renting my storage and filling out my agreement thank you Connie","source":"Google","submissionTime":"2023-12-09T00:00:00","userName":"chris b."},{"reviewId":"27a2e922-ac1b-45ed-be13-69a6918c3ff8","range":0,"rating":5,"reply":"Hi Gary, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-12-08T11:32:00","review":"Very helpful people. Very easy to work with, and very understanding.","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"Gary S."},{"reviewId":"4b5783de-95d7-4fc8-8acf-c56feb73f135","range":0,"rating":5,"reply":"Thank you for the review, Chelsea! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-12-08T14:56:00","review":"Great service! Easy to move in and out. They open early and close late. Friendly staff. Clean units.","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"Chelsea T."},{"reviewId":"66425cec-5fdc-4799-80f5-43f3668fdd1c","range":0,"rating":5,"reply":"Hi R, thank you for your review. We're glad Stew did a good job. Please call us at 888-storage if you need further assistance with your storage needs. ","replyTime":"2023-12-06T16:06:00","review":"Stew did a good job","source":"Google","submissionTime":"2023-12-06T00:00:00","userName":"R S."},{"reviewId":"8cb93d06-d940-4ffe-ad8e-4d51452fcaa4","range":0,"rating":5,"reply":"Thank you for the kind words, Joe! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2023-12-05T08:33:00","review":"Excellent customer service","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Joe V."},{"reviewId":"b8c7587e-a3f0-4394-a066-7d7722712738","range":0,"rating":5,"reply":"Hi Lakiesha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Green Chili Stew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-12-01T13:23:00","review":"I recently had the pleasure of storing my belongings at Extra Space Storage, and I must say, my experience surpassed all expectations! From the moment I walked in, Associate  Green Chili Stew greeted me with the warmest greeting and unparalleled professionalism.\n\nNot only did  Green Chili Stew effortlessly guide me through the storage options, ensuring my unit was suiting my needs,he went above and beyond to make me feel valued as a customer. Their dedication to exceptional service was evident in every interaction—patiently addressing all my queries and offering valuable insights to make the storing process seamless.\n\nI cannot emphasize enough how  Green Chili Stew remarkable customer service skills transformed what could have been a mundane storage experience into a pleasant and memorable one. Their genuine care and attention to detail are commendable and truly set the bar high for exceptional service.\nThank you, Extra Space Storage, for not only providing top-notch storage solutions but also for having an outstanding individual like Green Chili Stew on your team. I highly recommend Extra Space Storage to anyone in need of storage solutions with the added bonus of exceptional customer service.\nKudos to Associate  Green Chili Stew for making my storage experience an absolute delight","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Lakiesha G."},{"reviewId":"c33da1b2-7181-4d99-b132-21136be64655","range":0,"rating":5,"reply":"Hello, Angelica. Thanks for the positive feedback. We're so happy we have customers like you. Please call (505) 831-3922 if you have any questions. ","replyTime":"2023-12-01T18:05:00","review":"Green chile Stew and Connie were super helpful in finding solutions on how to help me with rates and options regarding my unit! Thank you guys for your kindness help!","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"angelica f."},{"reviewId":"3b9ec595-5dba-4906-84d5-8e0773c20fc4","range":0,"rating":5,"reply":"Hi Scott, thank you for your review. We're glad Stew was extremely helpful provided lots of information, and went above and beyond In locating a closer Extra Storage. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2023-11-27T16:07:00","review":"Stew was extremely helpful and provided lots of information and went above and beyond In locating a closer Extra Storage and located a direct contact number for that facility.  Stew followed up with me to ensure I had gotten everything secured at the other facility.","source":"Google","submissionTime":"2023-11-27T00:00:00","userName":"Scott"},{"reviewId":"f7145f0d-75c0-4b6b-9a02-5723b04c0276","range":0,"rating":5,"reply":"Thank you for the review, Emiliano! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-11-22T10:17:00","review":"Green chile stew is the man, he got me all set up with a storage unit. He was very nice and professional, answered all my questions in a timely manner.","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Emiliano D."},{"reviewId":"835ecd0c-a5ca-4549-81bb-5024f3af9a12","range":0,"rating":5,"reply":"Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-11-22T15:13:00","review":"The customer service was great. They were very nice and helpful. Was fast and easy to get a storage. Prices are  great. Would recommend to anyone looking for a storage unit.","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Robert M."},{"reviewId":"b6b2204a-1796-4c4d-85ea-2ae642c48663","range":0,"rating":5,"reply":"Aaron, we are so happy to hear that Connie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or contact us at 888-storage if you have any questions! \n\n ","replyTime":"2023-11-07T12:10:00","review":"This experience checking in is flawless!! Thanks Connie really appreciate your service.","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"Aaron R."},{"reviewId":"77125707-8f3e-4ce0-b959-880be4e03788","range":0,"rating":4,"reply":"Hi O.g.! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2023-10-26T10:40:00","review":"Easily in and out without a hassle","source":"Google","submissionTime":"2023-10-26T00:00:00","userName":"O.G. g."},{"reviewId":"629c99f1-16f6-414f-bf45-35c81cff0e89","range":0,"rating":5,"reply":"Hi Rogelio, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Connie! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-10-25T10:13:00","review":"Wonderful environment easy access ,quick location Ms. Connie is Amazing. Thank you for everything.","source":"Google","submissionTime":"2023-10-25T00:00:00","userName":"Rogelio M."},{"reviewId":"0dc96c01-405c-4bef-ae0b-faa8d6b5aa02","range":0,"rating":5,"reply":"Hi Marc, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-10-17T17:13:00","review":"Great storage space, I’ve never needed one until last month but luckily they were available and very affordable  unlike a lot of other places so thank you so much for helping me keep what I loved safe!!","source":"Google","submissionTime":"2023-10-17T00:00:00","userName":"Marc O."},{"reviewId":"9584c2ff-5b6d-43fe-827d-1f9160285702","range":0,"rating":5,"reply":"Thank you for the excellent rating, Karen. We are glad Stew was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-10-16T14:26:00","review":"We have just rented a space and we have had such great customer service there. In particular, Stew was a great help today. Due to an error on my part with selecting a start date, Stew quickly helped us out. He took care of us with such a helpful and friendly attitude. We really appreciate it! We are happy with the location, the space and security. Thank you!","source":"Google","submissionTime":"2023-10-16T00:00:00","userName":"Karen G."},{"reviewId":"d37439c8-7726-4360-8571-c929e9734213","range":0,"rating":5,"reply":"Hello, Danby. Thank you for the 5-star review! We're so happy JR could help. Please call 888-storage if you need anything!","replyTime":"2023-10-08T12:27:00","review":"JR was extremely polite and helpful.   Highly recommend doing business here.","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"Danby A."},{"reviewId":"aadef4d4-9f7d-447f-a03c-752b8e9a2d1f","range":0,"rating":5,"reply":"Hi Sarah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie and Stew! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-10-02T15:05:00","review":"Connie and Stew are very professional they're both mindful of timely resolution, care and concern!","source":"Google","submissionTime":"2023-10-02T00:00:00","userName":"Sarah P."},{"reviewId":"1d85b08f-0495-4e55-806c-f8b894a92933","range":0,"rating":5,"reply":"Hi Marisela, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-09-20T14:33:00","review":"Fast, friendly and good prices","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"Marisela T."},{"reviewId":"d7ffb914-f573-4124-ad50-e8307c9b1d07","range":0,"rating":5,"reply":"Hi Rian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie and Jack. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!","replyTime":"2023-09-17T13:21:00","review":"We moved the contents of our home in Prescott AZ to the extra space storage on Airport Dr NW in Albuquerque.\nConnie, the manager, was great! Every question and issue was answered and dealt with immediately with grace and professionalism.\nJack, a manager of another extra space, was also kind & helpful when he filled in for Connie.\nExtra Space is a great business that has excellent managers.","source":"Google","submissionTime":"2023-09-17T00:00:00","userName":"Rian M."},{"reviewId":"b5482c60-5bea-4ebe-b9f2-4aff845f7299","range":0,"rating":5,"reply":"Hi Alberto, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-09-04T14:04:00","review":"Dedicated team. Service representative at front desk is excelent","source":"Google","submissionTime":"2023-09-04T00:00:00","userName":"Alberto N."},{"reviewId":"19218c9e-3edc-4866-a8d1-48cb55df83de","range":0,"rating":5,"reply":"Hi Elvia, thank you for recommending us. We're so happy to hear that your experience with the quality and cleanliness of the storage has been positive! We're glad Connie was so kind and helpful. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-09-04T08:13:00","review":"So far so good. Got a great deal. Storage was nice and clean. Connie was so kind and helpful. She helped me every single step of the way ( literally) even when she didn't have to. It's such a delight to have such a sweet person be so helpful and treat you with such respect. PLEASE, give this lady a raise!!! Definitely recommend","source":"Google","submissionTime":"2023-09-03T00:00:00","userName":"Elvia C."},{"reviewId":"51771fff-07b3-4b90-b5c2-bcc45c8899fc","range":0,"rating":5,"reply":"Hello, Gabriella. Thank you for the review. We're so glad Connie could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-08-24T15:46:00","review":"Very satisfied , Connie is very helpful with explaining everything & I appreciate her for working with me","source":"Google","submissionTime":"2023-08-24T00:00:00","userName":"Gabriella F."},{"reviewId":"1e9cf9dc-c8bd-455c-9579-0ccc417e7cac","range":0,"rating":5,"reply":"Hi Tautiana, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-08-23T13:51:00","review":"Stored my items for a full year, never had any problems. Payment reminders are helpful, move-out was seamless even without prior notice to vacate.","source":"Google","submissionTime":"2023-08-23T00:00:00","userName":"Tautiana C."},{"reviewId":"32cd7e81-ca53-471d-b14a-78e57783da30","range":0,"rating":5,"reply":"Thank you for the kind words, Beatrice. We're glad Connie was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2023-08-19T15:09:00","review":"I would like to appreciate Connie for helping me with my experience with getting a storage she’s very helpful","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"Beatrice M."},{"reviewId":"b9c8a93b-5fc1-4030-8939-009cb140d47f","range":0,"rating":5,"reply":"Hi Kiro, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-08-07T12:38:00","review":"Connie was super helpful and polite. Bought and moved into the storage same day. Security is really nice and it's in a decent neighborhood. Storages are clean and roomy.","source":"Google","submissionTime":"2023-08-07T00:00:00","userName":"Maryann M."},{"reviewId":"0c5254de-f721-4fcb-b1c9-a4b70c86fb28","range":0,"rating":5,"reply":"Hi Vincent, thank you for your review. We're glad our team was able to help! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-08-04T08:32:00","review":"Very helpful and efficient service.","source":"Google","submissionTime":"2023-08-03T00:00:00","userName":"Vincent A."},{"reviewId":"5a63dda8-6d28-4194-9b99-d282d2716c46","range":0,"rating":5,"reply":"Hi Elizabeth, thank you for your review. We're glad our team was super friendly and very efficient. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-07-31T13:41:00","review":"super friendly workers, and very efficient.","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Elizabeth M."},{"reviewId":"eb8fa782-e8d8-4ff7-809a-0e939e46aa9a","range":0,"rating":5,"reply":"Hi Purple, thank you for your review. We're glad our employee is professional, patient, and kind. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2023-07-19T10:51:00","review":"Te lady in the office is professional patient and kind she has gone above and beyond for my family storage lot is always clean any time I need help Connie was the most helpful","source":"Google","submissionTime":"2023-07-19T00:00:00","userName":"Purple R."},{"reviewId":"cd6b7a35-176f-4f05-be9a-2713deee2e54","range":0,"rating":5,"reply":"Hi Lulu, thank you for your review. We're glad Connie helped you, was very friendly, and even gave you a tour of the property. Feel free to stop by the office if you need anything! \n","replyTime":"2023-07-19T15:12:00","review":"I went in with a friend who was looking for a storage unit. Connie helped us , was very friendly even gave us a tour of the property. Everything was nice and clean she answered all our questions. And offered us cold water since it was scorching outside. We’ll be back at the be back next month to rent out a unit.","source":"Google","submissionTime":"2023-07-19T00:00:00","userName":"Lulu M."},{"reviewId":"51279fbe-499f-4a19-bfd5-0d9e456dbc53","range":0,"rating":5,"reply":"Hi Jacquie, thank you for your review. We're glad our employee was kind. Thanks for recommending Extra Space Storage! Please stop by the office or call us at 888-STORAGE if we can help you with anything! ","replyTime":"2023-07-13T15:14:00","review":"I ordered my storage unit online while moving from Minnesota to New Mexico. When we got to the unit with movers in tow we realized the unit was too small. The manager (I believe her name was Connie) was on lunch and interrupted her break to get us into a bigger unit. She spent 30 minutes of her time helping get our moving truck over to the other area, making sure we had the correct code and offered us water because it was such a hot day and we were unloading a HUGE moving truck\nI appreciate the kindness down by this employee. Not many people would give up their time to help someone they don't know!\nI would recommend Extra Space Storage and this facility any time.","source":"Google","submissionTime":"2023-07-13T00:00:00","userName":"Jacquie W."},{"reviewId":"b4eb7a51-c8f2-4a60-b52d-6a4ef69f646a","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Wayne. We're committed to being your go-to stop for all your local storage needs! We agree that our team is fantastic! Please stop by the office or call us at 888-STORAGE if we can help you with anything! ","replyTime":"2023-07-12T17:32:00","review":"A great place to storage your stuff I have been here for 7 years  . A fantastic staff . No matter what is going on always willing to help out","source":"Google","submissionTime":"2023-07-12T00:00:00","userName":"Wayne B."},{"reviewId":"980c9f58-bbdd-4607-8a20-8d335ccbcce2","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer. We're glad our manager took care of everything you needed, smiled, and made everything about getting storage great. Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2022-07-06T10:38:00","review":"The lady in the front up CONNIE HERNANDEZ was amazing took care of everything I needed smiled and made everything about getting a storage great no worries about my belongings I knew I was in great hands . Thank you very much ????","source":"Google","submissionTime":"2023-07-08T00:00:00","userName":"Jennifer R."},{"reviewId":"9eb0a311-13a6-4266-a6f4-fec00aea3fe2","range":0,"rating":5,"reply":"Thank you for the kind words, Maurice. We're glad Connie was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2023-07-08T14:31:00","review":"Connie has been amazing! Her service is outstanding!","source":"Google","submissionTime":"2023-07-08T00:00:00","userName":"Maurice C."},{"reviewId":"50c75243-ab3e-4f84-845c-726d4472a2da","range":0,"rating":5,"reply":"Thank you for the review, Carlos! We pride ourselves on having a friendly, accommodating staff and are so happy Connie, Jack, and Bill were able to assist you! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2023-06-27T09:44:00","review":"Connie and jack and Bill are all very professional and as accommodating as can be always helpful and considerate.... these good people have made me feel like I did the right thing choosing extraspace storage","source":"Google","submissionTime":"2023-06-27T00:00:00","userName":"Carlos M."},{"reviewId":"2e9ea255-e54b-412b-aee6-6a48c9e24944","range":0,"rating":5,"reply":"Thank you for the kind words, Serenity. We're glad Bill was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2023-06-24T12:10:00","review":"Bill went above and beyond with helping us out to figure a size unit we needed.","source":"Google","submissionTime":"2023-06-24T00:00:00","userName":"Serenity G."},{"reviewId":"4b15f20b-52a1-4b3a-87ce-5a564cdb54d0","range":0,"rating":5,"reply":"Hi Espi, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Connie is very sweet, kind, and understanding. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! Feel free to stop by the office if you need anything! \n","replyTime":"2023-06-21T15:46:00","review":"I've had such a great experience at Extra Space. The manager Connie is very sweet, kind, understanding and very professional!!! The place is kept super clean at all times all units are very well maintained and the location is great. I've done business with many storages over the last year and I won't go anywhere else ever again. As long as Connie is there Extra Space will continue to get my business. Thanks so much for always helping. I would recommend this place to anyone.","source":"Google","submissionTime":"2023-06-21T00:00:00","userName":"Espi E."},{"reviewId":"c6c8f60f-cfa7-4287-94c8-67426dfcd13d","range":0,"rating":1,"reply":"Hi Booboo, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Our system assesses rates on a 4-9 month basis to see if customers are at or close to market value on their units. Occasionally after this process, customers will get a rate increase to bring them closer to market value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.\n","replyTime":"2023-06-20T15:48:00","review":"I am very disappointed about this storage. Adding more money to their customers storage every month.  This message It’s for the Management.  Please stop chasing your customs away.","source":"Google","submissionTime":"2023-06-20T00:00:00","userName":"booboo A."},{"reviewId":"67c6b838-b38e-491d-ae40-b8690fd4cb15","range":0,"rating":5,"reply":"Hi Philly, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-06-19T17:56:00","review":"Awesome service","source":"Google","submissionTime":"2023-06-19T00:00:00","userName":"PHILLY D."},{"reviewId":"f3fa28cf-6d88-4e74-918e-a72560b4fe31","range":0,"rating":5,"reply":"Sofo, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. We are here to make sure that your experience stays great! Email us at customerservice@extraspace.com if you need any future assistance with your rental. ","replyTime":"2023-06-19T17:28:00","review":"Great location for your valuables needing to be stored safe","source":"Google","submissionTime":"2023-06-19T00:00:00","userName":"Sofo V."},{"reviewId":"2b3a9146-e1db-4f5b-a01d-3c07e6b20f98","range":0,"rating":5,"reply":"Hi Isolina, thank you for your review. We're glad Connie and Jack are very nice, understanding, and work with you. We are so glad you are satisfied with your rental rate! Feel free to stop by the office if you need anything! ","replyTime":"2023-06-12T11:26:00","review":"Connie and Jack are very nice and understanding owns. They work with you and prices are very reasonable for storage. If your in need for a storage this is the spot.","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Isolina G."},{"reviewId":"d4d5f16d-5f46-49ab-b348-27cae697f58e","range":0,"rating":5,"reply":"Hi Cristina, thank you for recommending us. We're glad Connie and Jack were so helpful, polite, and respectful. Feel free to stop by the office if you need anything! \n","replyTime":"2023-06-12T12:41:00","review":"Connie & Jack were so helpful, polite and respectful. I highly recommend this company if you are looking for storage space.","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Cristina C."},{"reviewId":"dfd37c6b-e720-413d-861a-556b54ae3bed","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sandra! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-06-07T09:27:00","review":"He was very nice very professional all together experience was wonderful he made it easy she got the storage we were in and out thank you very much","source":"Google","submissionTime":"2023-06-07T00:00:00","userName":"Sandra S."},{"reviewId":"8be4f9e9-b15d-4cb3-8daa-15936d6d21fe","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Connie was very nice and helpful she was professional and friendly the unit was worth it and I would recommend it to anyone who needs storage space.","source":"Google","submissionTime":"2023-05-08T00:00:00","userName":"Johnathon G."},{"reviewId":"c21702ca-3d1a-4533-91c8-f2674785838c","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jack and Connie are amazing! I would highly recommend this storage facility! It's very clean and the two of them have excellent customer service!!!","source":"Google","submissionTime":"2023-05-07T00:00:00","userName":"A T."},{"reviewId":"5d54d8ee-e60b-4ab1-ba7d-20f0ed9f674e","range":0,"rating":5,"reply":"Lisa, thank you so much for the great rating! Stop by our office or give us a call at (505) 831-3922 at any time if you need assistance or have any questions.","replyTime":"2023-04-18T07:18:00","review":"Great experience!","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Lisa C."},{"reviewId":"99dc67e0-5023-467b-8573-544694bf5850","range":0,"rating":5,"reply":"Thank you for the excellent rating, David! It's great to know you were met with kind staff and a clean facility. Don't hesitate to reach out if you need anything!","replyTime":"2023-05-05T14:22:00","review":"Great place where not much traffic. Clean and friendly people working there.. thank you for being sooo kind natured.. ?","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"David J."},{"reviewId":"2efb4a00-f9b8-4efc-b42b-d4c7bb79874f","range":0,"rating":5,"reply":"Hi The_geeky_, thank you for your review. We're glad Connie helped you reserve your unit, and was friendly, and informative. Feel free to stop by the office if you need anything! ","replyTime":"2023-05-03T10:51:00","review":"Connie helped us reserve our unit, she was friendly, informative and was very helpful with all we had to do.","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"the_geeky_ u."},{"reviewId":"a1f73e5e-1cb6-4c2d-90f3-ffb0778353e4","range":0,"rating":5,"reply":"We think Connie is great too! Thanks for the positive review, Tammy. We're glad she is also very friendly speaking. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-05-01T15:15:00","review":"Connie was so awesome helping me be able to do everything over the phone and online. She also very friendly speaking.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Tammy G."},{"reviewId":"d0b13526-2059-4a61-8be8-cd41fd1818da","range":0,"rating":5,"reply":"Thank you for the excellent rating, Johnny! We're happy we were able to provide a smooth rental experience. If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-05-01T18:57:00","review":"Very professional friendly staff. Helpful and easy to navigate through the property.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Johnny G."},{"reviewId":"9f0c1bc8-e92c-40f5-a331-fc65128e1aa9","range":0,"rating":5,"reply":"Hi Linda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-04-29T16:58:00","review":"I think you would like this place it's very nice it's clean safe and you will get along very well with the manager there","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"Linda F."},{"reviewId":"7b3ef8a9-e431-4810-ad56-571933fb1c43","range":0,"rating":5,"reply":"Thank you for the review, Rosalie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We are thrilled that we earned your recommendation.  Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-04-28T09:18:00","review":"I would recommend this storage to anyone, the Staffs are very Friendly An Honest. They will do their best to work with you.","source":"Google","submissionTime":"2023-04-28T00:00:00","userName":"Rosalie B."},{"reviewId":"6d7376c3-3a16-48e8-94dc-63cb1589f49b","range":0,"rating":5,"reply":"Thank you for the review, Ana! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! As always stop by the office or call us at 888-storage if you need anything.","replyTime":"2023-04-23T09:12:00","review":"Connie Hernandez is the BEST. In and out in 15 minutes. Excellent customer service","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"ana d."},{"reviewId":"6b232060-71bf-44ac-bf3a-5b6e3455592b","range":0,"rating":5,"reply":"Hi Randy, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and nice staff, so we do our best to make sure we are able to provide that! As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-19T13:41:00","review":"I am very happy that that the first month is cheaper,clerk very nice and it was clean","source":"Google","submissionTime":"2023-04-19T00:00:00","userName":"Randy N."},{"reviewId":"87cf00d7-73a2-4bb8-87d4-dfdf6557e1e9","range":0,"rating":5,"reply":"We think Connie and Victoria are great too! Thanks for recommending us, Judith. We're glad they made a stressful move soo much more tolerable. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-04-05T09:55:00","review":"Connie and Victoria are the best. So personable and helpful. They made a stressful move soo much more tolerable.  I'm soo glad I found them. Highly recommend !!!!","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Judith B."},{"reviewId":"c780e286-53b7-46b6-8b97-908d54a77372","range":0,"rating":5,"reply":"Hi Mario, thank you for taking the time to share your experience with us. We know that our customers value safe facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Feel free to stop by the office if you need anything! ","replyTime":"2023-04-05T11:21:00","review":"This place is awesome and a safe spot to store your belongings. I’ve never had an issue with anything. Management is awesome and friendly and the storage is big and well priced.","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Mario D."},{"reviewId":"f87face9-7825-4db2-93bb-c005438f9038","range":0,"rating":5,"reply":"Hi Esperanza!Thank you so much for the positive review. We are glad you feel good about storing with us! If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2023-04-05T17:21:00","review":"I am really grateful for finding t\nExtra storage place to hold my life till I was able to rather it all together. They are the best the people there are so compassionate and warm hearted to deal with. Thank you for your services..","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Esperanza R."},{"reviewId":"d0a34631-8d6b-4737-af7c-d56964d3c830","range":0,"rating":5,"reply":"Thank you for the kind words, Craig. We're glad Victoria went above and beyond to meet your storage needs! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2023-04-05T18:26:00","review":"Super easy to work with and can talk with REAL HUMANS ??  Victoria went above and beyond.  Great job ????","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Craig K."},{"reviewId":"174117e7-783f-4a0a-818d-4a119731b2e2","range":0,"rating":1,"reply":"Sara, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. We would love to talk to you more about your negative experience. Please give us a call at 888-storage. ","replyTime":"2023-04-02T08:40:00","review":"Have had nothing but problems, finally everything was resolved after arguing with the manager month after month not thrilled about this place at all... Every time I call it's the most uncomfortable I\nthis place is awful to deal with and the manager. They have no customer service skills what so ever he doesn't even know how to work the computer system in the office so incompetent ! They will waive late fees if they messed up but if u miss the 5 day grace period for whatever reason they will not help with it.. They talk to people like trash and I'm sick of dealing with it hopefully I can be out of extra space storage very soon will never go back not to just this location to any of the locations!","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Sara A."},{"reviewId":"b57df1e8-1ec8-4705-b36c-c2b100ff2d67","range":0,"rating":5,"reply":"Our team is grateful for your rating, Matthew! Thank you for being a loyal Extra Space Storage customer! ","replyTime":"2023-02-09T11:47:00","review":"The agent I dealt with is named Connie, I had a very positive experience with her. In a day and age when employee's do not seem to care about their customers, Connie was carrying and professional. She deserves a raise!","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Matthew C."},{"reviewId":"d446e646-80da-4c99-b389-03e6e2c09224","range":0,"rating":5,"reply":"Hi Ss, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-31T17:38:00","review":"I have a storage on airport road in Albuquerque New Mexico. An it's a great place. The main lady Connie is wonderful she has been very helpful with the things we need to know. I would recommend it to anyone who needs a storage place. An would recommend anyone I know to see the manager Connie she will help you with anything you need to do and answer all your questions. Thanks for everything they have helped me with. Have a good day","source":"Google","submissionTime":"2023-03-31T00:00:00","userName":"DD S."},{"reviewId":"c02bf0ec-6c36-4738-b3f5-e855945d3110","range":0,"rating":5,"reply":"Hi Connie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-03-26T14:15:00","review":"I went in and asked the lady about the information and she was very helpful a little you know really helpful I'm not very good on computer so she helped me along the way you know what I had to do so I really appreciate it and I do like the storages too they're nice and clean and I like the hours very much so I really appreciate it thank you","source":"Google","submissionTime":"2023-03-26T00:00:00","userName":"Connie K."},{"reviewId":"21ac65e2-44f3-47da-a440-0f750fe642a0","range":0,"rating":5,"reply":"Hi Susana, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2023-03-25T07:58:00","review":"Great people","source":"Google","submissionTime":"2023-03-24T00:00:00","userName":"Susana S."},{"reviewId":"0df4b0ee-f9d5-4b9d-ad40-ca777d029696","range":0,"rating":5,"reply":"Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2023-03-15T09:35:00","review":"Staff was Friendly and informative.","source":"Google","submissionTime":"2023-03-15T00:00:00","userName":"Michael S."},{"reviewId":"4afca3ea-54f2-4980-b18d-3cc02ff61fa7","range":0,"rating":5,"reply":"Hi Amy, thank you for your review. We're glad Jack was able to help! Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything! \n\n","replyTime":"2023-03-13T13:24:00","review":"Jack was super helpful on phone. Great place, clean, safe.","source":"Google","submissionTime":"2023-03-13T00:00:00","userName":"Amy B."},{"reviewId":"96757565-fd3b-48b7-a861-6d6caf8245b8","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kenneth! We're happy we were able to provide a smooth rental experience. Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-03-05T14:01:00","review":"Like I said it was simple and easy and they were very helpful","source":"Google","submissionTime":"2023-03-05T00:00:00","userName":"Kenneth R."},{"reviewId":"d3691ec0-bc20-4e38-925d-78ddeb539825","range":0,"rating":5,"reply":"Thanks, Ed. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 831-3922 if you have any questions.","replyTime":"2023-02-26T08:39:00","review":"Nice place.","source":"Google","submissionTime":"2023-02-26T00:00:00","userName":"Ed G."},{"reviewId":"5166afad-9f82-42d7-9493-31db4e6d55ab","range":0,"rating":4,"reply":"Hi Felipe, thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! \n","replyTime":"2023-02-23T11:42:00","review":"I obtained this storage over the phone, because I had surgery on my right foot and was not able to walk on it for the first two months. The lady that answered my call, and I apologize for not remembering her name, but she was very professional and very helpful. I was able to rent the storage unit and still renting it. The facility is always clean and the staff is always there to help if needed. This is the facility on airport and central behind Smiths. Thank you all for all that you do.\n\nFelipe Saldana","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"Felipe S."},{"reviewId":"3d7e88f1-8e4e-43b5-b3bc-55ba7da44165","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Xavier. Feel free to stop by the office if you need anything! ","replyTime":"2023-02-21T14:21:00","review":"Staff is amazing!!! Ain’t had a problem with them for the two months I’ve rented from them.","source":"Google","submissionTime":"2023-02-21T00:00:00","userName":"Xavier H."},{"reviewId":"c302b8f0-ca5d-4dd8-a3de-28a4bf215247","range":0,"rating":2,"reply":"Your feedback is very important to our team, Sally. We're sorry to hear you're unhappy with your experience and rental rate. The value of our units changes from month to month based on market values. Our system assesses rates to see if customers are at or close to market value on their units. Occasionally after this process, customers will get a rate increase to bring them closer to market value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.","replyTime":"2023-02-18T12:18:00","review":"Your rates are really high, you raised them 4 times in a year for no reason other than greed.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Sally S."},{"reviewId":"edb344f0-1043-481a-b736-549b37f4c0b8","range":0,"rating":5,"reply":"Hi Sergio, thank you for recommending us. We're glad Connie was very helpful and nice. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-02-19T07:22:00","review":"I was very impressed with this storage. Connie was very helpful and nice. The property was very clean. I would recommend if you need a storage go to Extra Space.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Sergio M."},{"reviewId":"6f7d855f-4769-4854-9d08-33d944f53a58","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Janelle. We're committed to being your go-to stop for all your local storage needs! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-02-16T13:49:00","review":"Great friendly service. It is always been my go-to when moving and needing to store stuff.","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Janelle S."},{"reviewId":"e72ac34c-c622-459b-9086-2fa3b69ae879","range":0,"rating":1,"reply":"Your feedback is very important to our team, Sharon. We're sorry to hear you're unhappy with your rental rate. We'd love a chance to talk with you directly, please call us at 888-storage. ","replyTime":"2023-02-16T14:31:00","review":"Raised monthly rate after 3mo unit rental","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Sharon B."},{"reviewId":"a00eab7c-03cc-4626-8bd9-2023bf66e9e7","range":0,"rating":5,"reply":"Thank you for your feedback, Jude! Providing renters with clean, secure, and affordable facilities is our top priority. We're glad we were able to meet your storage needs and that our team was courteous and helpful. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2023-02-15T17:56:00","review":"I've had nothing but an awesome service from  Extra  Space Storage! I most definitely will recommend them to anyone for storage and other needs. Thank you to the staff who are very very courteous n very helpful. Property is safe and always clean professional. My stuff is safe from valdelism so I am comfortable knowing that. Peace of mind. Oh and storages are affordable as well. Thanks again Extra Space Storage!!!\n\nMrs. Lucero","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Jude L."},{"reviewId":"4334e65c-7352-44b0-982e-280b50810ab0","range":0,"rating":5,"reply":"Thank you for the kind words, Belle. We're glad Connie has been wonderful and professional to work with! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2023-02-11T16:35:00","review":"Connie is just a wonderful person all around! She's lovely, professional and she keeps a tight ship!","source":"Google","submissionTime":"2023-02-11T00:00:00","userName":"Belle W."},{"reviewId":"d6779ad9-c1da-46f4-b5e0-d42bf9bdf5f3","range":0,"rating":5,"reply":"Hi Anthony, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-30T12:04:00","review":"Clean fast and friendly","source":"Google","submissionTime":"2023-01-30T00:00:00","userName":"Anthony C."},{"reviewId":"68294fa2-bb0d-4b7d-8e64-6fd96d19fbc0","range":0,"rating":5,"reply":"Hi Nate, thank you for your review. We're glad Jack helped you over the phone, was awesome, and very patient with you during the phone call. We are thrilled to hear your experience was awesome. As always stop by the office or call us at 888-storage if you need anything. \n","replyTime":"2023-01-30T12:42:00","review":"Jack the person who helped me over the phone was awesome very patient with me during the phone call, awesome experience so far from the staff. Thank you guys","source":"Google","submissionTime":"2023-01-30T00:00:00","userName":"Nate H."},{"reviewId":"06604e92-2fad-4ec9-aa37-22760a64392a","range":0,"rating":5,"reply":"Thank you for your feedback, Claudia! Providing renters with clean and secure facilities is our top priority. We're glad Connie was very helpful. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2023-01-11T09:20:00","review":"Nice place clean and secure. Connie was very helpful.","source":"Google","submissionTime":"2023-01-11T00:00:00","userName":"Claudia H."},{"reviewId":"c0eafb72-c694-46b3-b2de-91d6fbea8c8c","range":0,"rating":5,"reply":"Hello Rachel, thank you for the positive review. We are happy to hear you are enjoying your storage unit! We're glad Connie is nice, and knowledgeable, and made the process easy. Please reach out to our office at (505) 831-3922 if you need anything.","replyTime":"2023-01-11T09:50:00","review":"This storage is great. Connie is nice and knowledgeable. I had a great experience here. Very stressful time for me and Connie made the process easy.","source":"Google","submissionTime":"2023-01-11T00:00:00","userName":"Rachel G."},{"reviewId":"a15109c9-abf5-4093-af4a-8aee4a305ebf","range":0,"rating":5,"reply":"Thank you for the kind remarks, Annette! We're so happy to hear we have your recommendation! Providing renters with clean and secure facilities is our top priority. We think Connie is great too! Feel free to stop by the office if you need anything! ","replyTime":"2022-12-29T09:05:00","review":"I highly recommend. Getting a Unit was quick and Simple.\nUnit was clean and Secure. Connie was Awesome and always helpful and Friendly.","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"Annette M."},{"reviewId":"4ab3fe0e-7659-495c-9871-3db146b95272","range":0,"rating":5,"reply":"Thank you for the kind words, Shane! We're committed to providing excellent customer service. We're glad Connie helped you get what you needed. Feel free to stop by the office if you need anything! ","replyTime":"2022-12-29T13:20:00","review":"Amazing customer service connie was a big help with getting me what i needed !","source":"Google","submissionTime":"2022-12-29T00:00:00","userName":"Shane Y."},{"reviewId":"b85f9043-3957-44ca-8146-0bb74aedbc31","range":0,"rating":5,"reply":"Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-12-20T17:24:00","review":"Amazing easy to work with.They are flexible and provide payment options for the customers..","source":"Google","submissionTime":"2022-12-20T00:00:00","userName":"diane p."},{"reviewId":"63544b0c-73f6-4852-8a22-bf63677104f6","range":0,"rating":5,"reply":"Hi Lucy, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-storage or stop by the office if you need anything!\n\n","replyTime":"2022-12-21T10:34:00","review":"Everyone that we spoke to or had a contact with were very professional and were very helpful.  So thankful we are using your service!","source":"Google","submissionTime":"2022-12-20T00:00:00","userName":"Lucy V."},{"reviewId":"2a91db4a-fe31-4024-a061-258eef50b0bb","range":0,"rating":5,"reply":"Hi Joseph, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2022-12-16T18:26:00","review":"The employees that work there are very friendly and helpful, and always available when you need them.","source":"Google","submissionTime":"2022-12-16T00:00:00","userName":"Joseph T."},{"reviewId":"4d49667a-78b6-409d-8fd8-9232d9d61876","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Hamzah! We're so happy to hear Connie was able to make your rental process hassle free! Give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2022-12-15T11:18:00","review":"Connie is AWESOME!!!!!@ the W. Airport location.   Professional, kind, and so accommodating.   I will recommend this business just because of her.  Thank you Connie!","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Hamzah V."},{"reviewId":"b10f0b09-95c1-4952-b06f-3a082dc4a73d","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Andres. We're glad our team was very understanding and helpful. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-15T11:45:00","review":"Wonderful people, very understanding and helpful.","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Andres R."},{"reviewId":"016b0cbf-0ad3-4698-a82c-de1c755e8fbf","range":0,"rating":5,"reply":"Hello, Ryan. Thank you for the review. We're so glad Connie could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-15T16:20:00","review":"Connie ls great and very helpful","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Ryan K."},{"reviewId":"814f4e38-3990-47dc-b077-197ef49bd61e","range":0,"rating":5,"reply":"Hi Joseph, thank you for recommending us. We're glad our team was very helpful and friendly. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-11T09:36:00","review":"Very helpful and friendly, highly recommended.","source":"Google","submissionTime":"2022-12-11T00:00:00","userName":"Joseph L."},{"reviewId":"1b63a4fe-20d1-44e4-a76c-580d325f4105","range":0,"rating":5,"reply":"Thank you for the kind words, John. We're glad Alexis provided you with extraordinary service! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-12-10T11:34:00","review":"Alexis provides extraordinary service and helps ease an already stressful situation. Anytime I need a storage, I will never go elsewhere!\nThank you Alexis!","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"John A."},{"reviewId":"6e7b2d61-b20e-4343-aa43-20617e8d999c","range":0,"rating":5,"reply":"Thank you for the kind words, Rick. We're glad Connie and Alexis could help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-12-10T14:07:00","review":"Connie and Alexis were very helpfull today I got my stuff moved out no problem  great customer service","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"CIN"},{"reviewId":"5edec153-d83a-47fc-b2b7-e42cd9a75eee","range":0,"rating":5,"reply":"Hi Jennifer, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-06T14:53:00","review":"Connie,  and other staff are efficient with Great customer service skills. Property is well kept.","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"jennifer m."},{"reviewId":"14b5884d-1a38-4852-8a60-63875e7f534e","range":0,"rating":5,"reply":"Thank you for the kind review, Isabel. We're glad Alexis provided you with great customer service and a well-kept facility! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-12-06T16:20:00","review":"Alexis is amazing and customer service was great and the place is well kept!","source":"Google","submissionTime":"2022-12-06T00:00:00","userName":"Isabel D."},{"reviewId":"64116ff7-520b-4e8c-a782-edacc8cfe81c","range":0,"rating":5,"reply":"Hi Live, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! ","replyTime":"2022-12-04T10:59:00","review":"Clean","source":"Google","submissionTime":"2022-12-04T00:00:00","userName":"Live F."},{"reviewId":"aeb96644-846d-40e0-b7e3-da25391ae6d8","range":0,"rating":5,"reply":"Thank you for the review, Helen! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-12-03T09:53:00","review":"Employees are always friendly and helpful, never has any issues , with the facility","source":"Google","submissionTime":"2022-12-03T00:00:00","userName":"helen s."},{"reviewId":"126c90fa-e949-4dc2-9496-388849343880","range":0,"rating":5,"reply":"Hi Joel! Thank you so much for the positive review. We are glad Connie has been amazing to work with. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-12-02T10:33:00","review":"Amazing place Connie is so nice.","source":"Google","submissionTime":"2022-12-02T00:00:00","userName":"Joel M."},{"reviewId":"332f02bc-bda1-4b34-98c1-4804fe5b9a16","range":0,"rating":5,"reply":"Hi Susan, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us at 888-storage if there is anything else we can do to assist you.\n\n","replyTime":"2022-12-02T10:51:00","review":"Very friendly service and knowledgeable","source":"Google","submissionTime":"2022-12-02T00:00:00","userName":"Susan R."},{"reviewId":"70c4c535-3c2b-4472-845e-90997fa6fde1","range":0,"rating":5,"reply":"Thank you for your feedback, Fred! Providing renters with clean and secure facilities is our top priority. Stop by our office if you need anything in the future! ","replyTime":"2022-11-30T11:02:00","review":"Always clean and secure","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"Fred P."},{"reviewId":"a8c12f89-e0d1-4e33-868e-851face5433d","range":0,"rating":5,"reply":"Hi Dakota, thank you for your review. We're glad Connie took her time to fix your storage locker. We think our team is great too! Stop by our office if you need anything in the future! ","replyTime":"2022-11-30T15:29:00","review":"Connie took her time to take out of her time to fix my storage lock and great management","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"Dakota &."},{"reviewId":"10e33c77-aead-4614-a03e-4f02b44e7678","range":0,"rating":5,"reply":"Thank you for your 5-star review, Tami. We are happy you had a great experience. Stop by our office if you need anything in the future! ","replyTime":"2022-11-30T15:23:00","review":"Perfect!!","source":"Google","submissionTime":"2022-11-30T00:00:00","userName":"Tami L."},{"reviewId":"43806bf5-b106-48e0-9c7e-f5b8062d25ca","range":0,"rating":5,"reply":"Hi Fernando, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-16T10:22:00","review":"Always clean!!","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"fernando b."},{"reviewId":"8b510762-7672-4f51-840f-eeb70aa77f3d","range":0,"rating":5,"reply":"Hello, Anton. Thank you for the 5-star review! We're so happy we could help. Let us know if you have questions at 888-storage.","replyTime":"2022-11-17T09:58:00","review":"Great service and prices","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"Anton E."},{"reviewId":"13e1f86a-b525-4cc5-9132-c1b82d4abe44","range":0,"rating":5,"reply":"Thank you for your review, Cin! Providing renters with clean facilities and great staff is our top priority. We're glad we were able to meet your storage needs and that Connie has been great to work with. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-11-15T14:07:00","review":"Connie is great! she answered all my questions. clean facility","source":"Google","submissionTime":"2022-11-15T00:00:00","userName":"Cin H."},{"reviewId":"3f4901e3-cc46-44b6-a1ec-ee09344f6730","range":0,"rating":5,"reply":"Hi Claudia!Thank you so much for the positive review. It's great to know Connie has been helpful and nice. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-11-15T14:12:00","review":"Very nice storage. Connie was very helpful.","source":"Google","submissionTime":"2022-11-15T00:00:00","userName":"Claudia H."},{"reviewId":"82463db5-4c64-4e98-81e5-a7138838c00a","range":0,"rating":5,"reply":"Hello, Sergio. Thank you for the review. We're so glad Connie could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-14T18:07:00","review":"The manager Connie was very nice. Very clean and secure storage. I would recommend to everyone.","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Sergio M."},{"reviewId":"33eb1013-e8f8-4b73-9a2d-8fffdfaba38e","range":0,"rating":5,"reply":"Thank you for the kind words, Francisco! We're committed to providing excellent customer service. Let us know if you have questions at customerservice@extraspace.com.\n","replyTime":"2022-11-01T08:36:00","review":"Good and excelent customer service","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"francisco G."},{"reviewId":"d31ef3fc-27d7-45c0-94d9-f65948275901","range":0,"rating":5,"reply":"Thanks for the awesome review, Sarah! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2022-10-29T10:20:00","review":"Amazing service ??!","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Sarah N."},{"reviewId":"00076ab6-522a-42e1-84bc-6047392ed516","range":0,"rating":5,"reply":"Thank you for the kind words, Kathy. We're glad our team has been great to work with! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-10-28T17:35:00","review":"Great staff","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Kathy G."},{"reviewId":"e2e77cfa-2653-4a49-99fe-866302c9e9d5","range":0,"rating":5,"reply":"Hi Amanda, thank you for your review. We're glad Armando was such a great help and answered all your questions. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-10-28T15:25:00","review":"Armando was such a great help! He helped me get into my storage and answered all my questions about the different storage sizes and prices in a quick manner! Thank you so much for all your help!","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Amanda G."},{"reviewId":"ca4e7b9b-310f-47f8-bf3c-aa153e9b55f8","range":0,"rating":5,"reply":"Thank you for the kind words, Anton. We're glad Connie was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-10-22T11:35:00","review":"Great customer service! Connie was a big help in a stressful situation!","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Anton E."},{"reviewId":"a5fdda77-3e13-4c45-be35-25156db14621","range":0,"rating":5,"reply":"Thanks for the positive review, Claudia! We are glad you had a great experience with Connie. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.  ","replyTime":"2022-10-22T11:33:00","review":"Excellent service and attention from manager Connie. Very clean","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Claudia H."},{"reviewId":"45d67b7e-171d-45b7-a18a-482111565b63","range":0,"rating":5,"reply":"We think our employee is great too! Thanks for the positive review, G. We're glad she has helped you above and beyond. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-10-21T16:31:00","review":"The lady in the office is a lovely person she has helped me above and beyond I believe her name is conie or Bonnie although this unit is a little more expensive than others in area the lady in office closed the deal for me","source":"Google","submissionTime":"2022-10-21T00:00:00","userName":"G T."},{"reviewId":"000c1019-57d1-4229-83cf-554bc84d0596","range":0,"rating":5,"reply":"Thank you for the kind words, Raelynn! We're committed to providing excellent customer service. We are thrilled to hear your experience has been good! We are so thrilled to read that our staff was able to work with you on the issues you were experiencing. Give us a call at 888-storage if you ever need anything, please.","replyTime":"2022-04-15T13:49:00","review":"Was 5 stars, changing to 4 for customer service/ no communication in price changes.\nSo far the experience has been good!! However when I signed up, I wasn’t aware that the monthly fee would change. I even asked “So monthly I’ll be paying $XXX.XX from here on?” and the worker responded yes. I was under the impression that my monthly bill wouldnt changed for the whole year Id use the storage from a promotion rate to a regular one after 3 or so months. I then had to reorganize my finances due to an $80 increase that I was not expecting. Considering I am in the military and over seas, i needed a precise monthly rate and not one that would change by a big number because I do need to keep on touch with my own finances.\nBe aware when doing the business with this location.\n\nEdit: The manager reached out to me and was able to explain the situation in my price change and was also able to work with me on a store credit to accommodate the misunderstanding. Changing back to 5 stars for the customer service redeeming itself and the communication.","source":"Google","submissionTime":"2022-10-11T00:00:00","userName":"Raelynn W."},{"reviewId":"27181093-45b7-47eb-a76a-efca17839388","range":0,"rating":5,"reply":"Hi Sean!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-09-26T12:23:00","review":"Everything was good she was very polite an told us everything that we needed to know","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Sean A."},{"reviewId":"b1a9bc88-a3ff-4a7f-b2c6-2c7388d1db97","range":0,"rating":5,"reply":"Hi Alondra!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-09-24T14:18:00","review":"Prompt friendly service. Good spot.","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Alondra T."},{"reviewId":"26ea7a4e-a3ff-4ca8-8891-49c37f9f00cd","range":0,"rating":5,"reply":"Thank you, Rodney. We're thrilled you had a positive experience with Connie at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-09-25T09:22:00","review":"Connie is great she helps everyone she can","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Rodney A."},{"reviewId":"3aab9043-de29-4dd8-9217-d384e2ab32aa","range":0,"rating":5,"reply":"Thanks for the awesome review, Watch! We work hard to meet the expectations of our customers, and we're happy to hear Robin hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2022-09-19T17:46:00","review":"The service was on point! Robin was hilarious and fun, and made the process easy to understand ??","source":"Google","submissionTime":"2022-09-19T00:00:00","userName":"Watch W."},{"reviewId":"6582cc62-2fe4-44c8-b653-01652ac54749","range":0,"rating":4,"reply":"Thank you for the kind words, Raelynn! We're committed to providing excellent customer service. We are thrilled to hear your experience has been good! Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 4-9 months depending on the market. A notice is mailed 30 days prior to the new rate going into effect. We'd like to see how we can help. Can you give us a call at 888-storage? \n\n","replyTime":"2022-04-15T13:49:00","review":"Was 5 stars, changing to 4 for customer service/ no communication in price changes.\nSo far the experience has been good!! However when I signed up, I wasn’t aware that the monthly fee would change. I even asked “So monthly I’ll be paying $XXX.XX from here on?” and the worker responded yes. I was under the impression that my monthly bill wouldnt changed for the whole year Id use the storage from a promotion rate to a regular one after 3 or so months. I then had to reorganize my finances due to an $80 increase that I was not expecting. Considering I am in the military and over seas, i needed a precise monthly rate and not one that would change by a big number because I do need to keep on touch with my own finances.\nBe aware when doing the business with this location.","source":"Google","submissionTime":"2022-09-18T00:00:00","userName":"Raelynn W."},{"reviewId":"3d363979-4304-452e-b8c0-d2cc659e2c71","range":0,"rating":5,"reply":"Thank you for the kind words, O.v.o! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.  \n","replyTime":"2022-05-20T12:23:00","review":"Awesome service wonderful worker’s..great service from robin??","source":"Google","submissionTime":"2022-09-16T00:00:00","userName":"O.V.O 6."},{"reviewId":"d847587c-ccaf-4588-bc80-cd832c69c79c","range":0,"rating":5,"reply":"We think Connie is great too! Thanks for the positive review, Miranda. Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-09-10T15:59:00","review":"Connie  was great she assisted us with getting perfect storage with our budget","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Miranda D."},{"reviewId":"66684cc9-8091-4282-925d-d56c831e986c","range":0,"rating":5,"reply":"We think Robin Pairis is great too! Thanks for the positive review, Manuel. We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything. \n\n","replyTime":"2022-09-09T11:37:00","review":"Robin Pairis was awesome! Great customer service!","source":"Google","submissionTime":"2022-09-09T00:00:00","userName":"Manuel V."},{"reviewId":"b852827f-d154-4037-bbce-d5c1c2ab64fc","range":0,"rating":5,"reply":"Hi Giana, thanks so much for your review! We are thrilled to hear your experience was amazing. We think our team is great too! Stop by our office if you need anything in the future! ","replyTime":"2022-09-09T13:54:00","review":"Amazing experience, awesome staff, and units are very nice","source":"Google","submissionTime":"2022-09-09T00:00:00","userName":"Giana S."},{"reviewId":"06ca5e3c-f705-4eaa-9670-a2cb95e1b02c","range":0,"rating":5,"reply":"Hi Jim!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-08-31T16:05:00","review":"Great  Customer  Service","source":"Google","submissionTime":"2022-08-31T00:00:00","userName":"Jim G."},{"reviewId":"1aabdfc7-5dae-44af-b401-6334ebc513c9","range":0,"rating":5,"reply":"Hi Karen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-08-31T16:48:00","review":"I have been looking for local storage facilities. I have called several places to try to find one that matches my needs. I had the pleasure to speak to a Connie at Extra Space on Airport road. She seemed very well informed about her facility. She was able to answer all my questions  without having to call me back or place me on hold. She was very polite and I would highly recommend this facility to anyone.","source":"Google","submissionTime":"2022-08-31T00:00:00","userName":"Karen S."},{"reviewId":"70b8d476-38e7-419c-960a-566462c83c83","range":0,"rating":5,"reply":"Thank you for the kind words, Samantha. We're glad Connie was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-08-31T17:49:00","review":"Connie is great, she was very helpful with my storage needs!!","source":"Google","submissionTime":"2022-08-31T00:00:00","userName":"Samantha G."},{"reviewId":"e4e07b33-f1b6-4f76-b2f3-af10622dfe25","range":0,"rating":5,"reply":"Thank you for the kind words, Jude! We're committed to providing excellent customer service. We're glad Connie was very knowledgeable, helpful, and had a great positive attitude. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-08-28T09:19:00","review":"I was very satisfied with the customer service I received at Extra Space Storage. Connie was very knowledgeable, helpful, and had a great positive attitude. I was pleased with the prices and the service. I would definitely recommend Extra Space Storage to anyone who is looking for storage needs. Thank you Connie for being friendly, fast, and efficient. Your great! ??","source":"Google","submissionTime":"2022-08-28T00:00:00","userName":"Jude L."},{"reviewId":"e3d26765-c0f9-4310-8b41-ef6fe7f79f40","range":0,"rating":4,"reply":"Thank you for being a loyal customer, Roxann! We're glad Connie has been nice and helpful when you have had to call in.  As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-08-16T16:33:00","review":"We have been using this storage for a few years. Connie has been nice and helpful when I have had to call in and I have not had any problems.","source":"Google","submissionTime":"2022-08-16T00:00:00","userName":"Roxann M."},{"reviewId":"b91722d9-0c16-4fdf-b4d0-9fcf8290654d","range":0,"rating":5,"reply":"Hi Aaron, thank you for your review. We're glad Connie was very nice. We're so happy to hear that your experience with the cleanliness of the facility and the unit has been positive! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-07-31T12:08:00","review":"Connie was very nice and the office and grounds were very clean. The unit is also very clean.","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Aaron G."},{"reviewId":"9b304c46-bc69-41c8-bfa3-84f7868982d5","range":0,"rating":5,"reply":"Thanks for the awesome review, Gloria! We work hard to meet the expectations of our customers, and we're happy to hear Connie hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2022-08-01T15:20:00","review":"I want to give a big shout out to Connie she was amazing definitely recommend if you're going to store your stuff away at any storage unit this is probably the place she is the sweetest most direct person I have ever met and the customer service unbeatable","source":"Google","submissionTime":"2022-07-29T00:00:00","userName":"Gloria R."},{"reviewId":"93eae74e-5f1b-4223-9a97-f225d5977cb6","range":0,"rating":4,"reply":"Thanks Brandon! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office if you need assistance or have any questions. \n\n","replyTime":"2022-07-24T10:27:00","review":"Besides the the roads between the storage units not being wide enough the storage facility provides proper security and the regular checks","source":"Google","submissionTime":"2022-07-24T00:00:00","userName":"Brandon"},{"reviewId":"a9c4b582-654c-472f-a064-e98db15ea59f","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer. We're glad our manager took care of everything you needed, smiled, and made everything about getting storage great. Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-07-06T10:38:00","review":"The lady in the front up CONNIE HERNANDEZ was amazing took care of everything I needed smiled and made everything about getting a storage great no worries about my belongings I knew I was in great hands . Thank you very much ????","source":"Google","submissionTime":"2022-07-06T00:00:00","userName":"Jennifer R."},{"reviewId":"00d1e9c4-59a6-4c0a-a5aa-9c22164bea11","range":0,"rating":5,"reply":"Thank you for your review, C Janet! Providing renters with secure facilities and excellent customer service is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-07-02T12:37:00","review":"Excellent customer service, facility is well secured, Thank you for eveything.","source":"Google","submissionTime":"2022-07-01T00:00:00","userName":"C j."},{"reviewId":"98adb631-dd93-4e3c-83fe-605af51407d8","range":0,"rating":5,"reply":"Hi Jill, thanks so much for your review! We are thrilled to hear your experience was the best. We're glad our team was super helpful and courteous. Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-07-01T10:32:00","review":"Best experience ever! Atmosphere was great and everyone was super helpful and courteous.","source":"Google","submissionTime":"2022-06-30T00:00:00","userName":"Jill P."},{"reviewId":"ac38ee9d-dc88-495f-9a76-5cba400adb7f","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Fred. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need anything in the future! ","replyTime":"2022-06-29T17:18:00","review":"One of thee best storage places period","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"Fred R."},{"reviewId":"491df4b4-77f3-4cd0-a666-5a73b799863d","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Sandra. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-06-17T15:47:00","review":"Friendly great staff","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"Sandra L."},{"reviewId":"32593f8d-1da3-4e48-bbca-eb6eb798a901","range":0,"rating":5,"reply":"Thank you for the positive review, Michelle. We're happy to hear Connie was sweet, professional, and great at keeping our facility in clean condition! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2022-06-18T09:54:00","review":"Connie was sweet and very professional.  The place was very clean. We feel very comfortable renting there!  Thank you Connie!!","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"Michelle A."},{"reviewId":"b92a8e48-c149-4c31-a5a9-fee6c6bfbdc7","range":0,"rating":5,"reply":"Thanks for recommending Extra Space Storage, Cheryl. We're glad our team was very friendly and helpful! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-06-17T19:50:00","review":"I would recommend this storage facility!!! They were very friendly and helpful!","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"Cheryl H."},{"reviewId":"b67b4bc4-2261-4517-a160-7e10cd7a8b70","range":0,"rating":5,"reply":"Hi Amber, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Connie! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2022-06-18T09:20:00","review":"I went to get some information on a storage unit and Connie was very helpful and knowledgeable. Very good experience.","source":"Google","submissionTime":"2022-06-17T00:00:00","userName":"Amber O."},{"reviewId":"de97a631-485e-412a-8740-7b4d2dfd8bd9","range":0,"rating":5,"reply":"Hi Even, thank you for your review. We're glad Lucas was great and took care of you. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-06-16T12:01:00","review":"Lucas here was great took care of us","source":"Google","submissionTime":"2022-06-16T00:00:00","userName":"Even T."},{"reviewId":"8d6f0ea3-1df4-4eb5-80c7-e6dd2abf72a4","range":0,"rating":5,"reply":"Hi Hilda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-05-03T08:27:00","review":"I have been very happy with the services I have received everyone has been extremely helpful and the place is always super clean including the restrooms. It helps me to continue doing business.","source":"Google","submissionTime":"2022-05-03T00:00:00","userName":"Hilda A."},{"reviewId":"b398e476-14f3-4070-bbb1-c1ae46aa3dc9","range":0,"rating":5,"reply":"Hi Tina!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-04-29T16:50:00","review":"Thaks to Co","source":"Google","submissionTime":"2022-04-29T00:00:00","userName":"Tina G."},{"reviewId":"d7269db8-af89-4370-a7d5-2145cb29a023","range":0,"rating":5,"reply":"Hi Andrew, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are glad the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything. \n\n\n","replyTime":"2022-04-29T13:00:00","review":"This location was very clean, and the lady upfront was very helpful and professional!","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"Andrew C."},{"reviewId":"33443095-5359-49a5-8a7f-6c9157f86071","range":0,"rating":5,"reply":"Hi Gabrielle, Thank you for taking the time to leave your review! We are glad the cleanliness of our property met your expectations. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2022-04-29T11:50:00","review":"The place was very clean! ??","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"Gabrielle L."},{"reviewId":"04bebe39-5549-4839-8fc9-a1a9e37fd823","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Mary. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.  ","replyTime":"2022-04-24T14:22:00","review":"Great place to rent from with excellent customer service.","source":"Google","submissionTime":"2022-04-24T00:00:00","userName":"mary b."},{"reviewId":"0712617d-d58b-48ca-87ee-8fe951254014","range":0,"rating":5,"reply":"Hi Sergio, thank you for your review. We're glad Connie came out to see if you found the unit and if you needed anything just let her know. If you ever need anything, feel free to stop by.  ","replyTime":"2022-04-24T09:39:00","review":"I helped my brother move his stuff in a storage. Connie the manager came out to see of we found the unit and if we needed anything to just let her know. Pretty cool place.","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"Sergio M."},{"reviewId":"65b9831e-81ee-4957-b43f-016cd25754e5","range":0,"rating":5,"reply":"Hi Kathy, thank you for recommending us. We're glad Connie got you the right size of the unit. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-04-20T18:25:00","review":"I stopped  by the storage and talked to Connie about getting a  second unit and she got me the right size of unit. I definitely recommend that you come to see her for a storage. Very clean and secure place.","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"kathy G."},{"reviewId":"353a8ee3-26ff-4ee7-99b3-e1d6762e7e1f","range":0,"rating":5,"reply":"Hi Cin!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-04-19T09:29:00","review":"Fast and friendly visit. Thank you.","source":"Google","submissionTime":"2022-04-19T00:00:00","userName":"Cin H."},{"reviewId":"0eb931e7-6923-4b68-9ccb-30ba9267aa64","range":0,"rating":5,"reply":"Thanks for the positive review, Crystal! We are glad you had a great experience with Connie. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-04-19T10:28:00","review":"A big thank you to Connie","source":"Google","submissionTime":"2022-04-19T00:00:00","userName":"Crystal G."},{"reviewId":"11074712-0a7f-448e-84bd-1b680f50a711","range":0,"rating":5,"reply":"Thank you for the review, Eric! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-04-16T12:13:00","review":"Very accomadating. World class customer service.","source":"Google","submissionTime":"2022-04-16T00:00:00","userName":"Eric B."},{"reviewId":"0e640a07-4433-4d58-b070-7d3410e7db78","range":0,"rating":4,"reply":"Thank you for the kind words, Danette! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2022-04-14T14:11:00","review":"It was a great experience, I didn’t worry about theft and the employees where understanding n considerate.","source":"Google","submissionTime":"2022-04-13T00:00:00","userName":"DANETTE B."},{"reviewId":"f291e4a6-2801-40ab-9dde-2600c511469e","range":0,"rating":5,"reply":"Thank you for the kind words, Luke. We're glad Mike was a great help and explained everything to where you understood. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-02-14T13:04:00","review":"Mike was a great help explained everything to were I understood this is my first time renting a storage thanks mike","source":"Google","submissionTime":"2022-02-14T00:00:00","userName":"Luke D."},{"reviewId":"0a5acfa5-6908-49e3-ab2e-0b5ec6652759","range":0,"rating":5,"reply":"Thanks for the kind words, Ayla! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.\r","replyTime":"2022-01-20T17:51:00","review":"Very helpful and reliable great deals and wonderful customer service I definitely recommend coming here!!!!!","source":"Google","submissionTime":"2022-01-26T00:00:00","userName":"Ayla M."},{"reviewId":"a64eb00f-0cc0-45d9-b9d8-f4ec1ccc2cf9","range":0,"rating":5,"reply":"Hi Caitlyn!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 831-3922 or stop by the facility! ","replyTime":"2022-01-27T12:56:00","review":"Super helpful and nice everytime I call or show up in person!","source":"Google","submissionTime":"2022-01-26T00:00:00","userName":"Caitlyn M."},{"reviewId":"53694bbf-870f-4d16-882b-14ad1185caf1","range":0,"rating":5,"reply":"We think Dominique is great too! Thanks for the positive review, Joseph. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2022-01-18T09:59:00","review":"Dominique was great!","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"joseph g."},{"reviewId":"1e8af258-b21f-4058-860b-3a96f446ad2e","range":0,"rating":4,"reply":"Thank you for your feedback, Michael. Security is our top priority and we appreciate that you have trusted us with your belongings. We are sorry to hear that we lost your business. Feel free to call us at 888-storage if you would like to discuss your concers.","replyTime":"2021-09-27T13:34:00","review":"Secure place  but the prices keep going up  way to expensive found a pod for 125.00 half the price","source":"Google","submissionTime":"2021-09-26T00:00:00","userName":"Michael m."},{"reviewId":"f5c17c49-7fca-4acc-a8ff-3b32d92cc1f2","range":0,"rating":5,"reply":"Thanks, Angelica Peña! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Nick was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-09-10T12:44:00","review":"Very easy and pleasant experience to get our storage set up. Nick was really helpful and knowledgeable and helped us find the right size for our storage.\nAlso, the office was very clean and it was a nice experience to cover all paperwork . Definitely a great service!","source":"Google","submissionTime":"2021-09-07T00:00:00","userName":"Angelica P."},{"reviewId":"bcd1c4d0-98c5-4f07-980f-e493a0b7d637","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nick helped me alot getting my storage so I can start moving","source":"Google","submissionTime":"2021-09-02T00:00:00","userName":"Leandra M."},{"reviewId":"8b638f60-1277-4809-bb4f-727c6d8a0553","range":0,"rating":5,"reply":null,"replyTime":null,"review":"No problems whatsoever.  Really good option for college students looking to store possessions/vehicles over school breaks.","source":"Google","submissionTime":"2021-08-21T00:00:00","userName":"C. K."},{"reviewId":"79bf7ed0-11de-48d7-aae1-44947971e590","range":0,"rating":5,"reply":"Thanks for the positive review, Brenda!  We work hard to keep our facilities safe and clean for our customers. Feel free to stop by the office if you need anything!","replyTime":"2021-08-16T14:47:00","review":"Staff was very helpful and informative.  Clean and secure facilities","source":"Google","submissionTime":"2021-08-16T00:00:00","userName":"Brenda B."},{"reviewId":"65e7a4c6-c4d9-4b05-9a2b-aa87ad2e0d07","range":0,"rating":5,"reply":null,"replyTime":null,"review":"They had great staff super easy to work with!! Definitely recommend using this storage place! Dominique had great communication with me through out the process thank you so much!","source":"Google","submissionTime":"2021-08-16T00:00:00","userName":"Liberty G."},{"reviewId":"dd938212-dd26-4209-806d-808f15699401","range":0,"rating":5,"reply":"Thanks for the wonderful review, Johnny. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-07-13T11:45:00","review":"They were very professional and courteous.","source":"Google","submissionTime":"2021-07-13T00:00:00","userName":"Johnny H."},{"reviewId":"8b1dbcf6-8792-439f-a464-0974d58af783","range":0,"rating":5,"reply":"Thank you for the excellent rating, Stacy! We're happy Dominique was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-07-10T10:13:00","review":"Reservation & Rental process was simple, quick and easy! Dominique was friendly and patient and answered all my questions in a friendly and professional manner.","source":"Google","submissionTime":"2021-07-10T00:00:00","userName":"Stacy C."},{"reviewId":"7d24f296-ce61-48f3-a389-0fab56aea053","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Been with the company for 4 years renting with them, and never once had an issue with them. There sites are clean calm and they are amazing the workers. I recommend extra space storage if you ever need a storage. They work with you and help you with all your needs. I’m thankful for this company.","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Josephine G."},{"reviewId":"c40b6951-8088-4ae3-9879-be7c5fd45d78","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very friendly staff! Helped me get a deal for one month which saved me a lot of hassle! Thank you to Terry for the friendly service and helping me through closing out my storage account.","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Bailey M."},{"reviewId":"1fa33b27-a203-4b95-91d0-f144f6198168","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very great and respectful fast easy move in","source":"Google","submissionTime":"2021-06-22T00:00:00","userName":"Skylar M."},{"reviewId":"653a9f78-c872-4ad7-950d-ec58a9f13dd6","range":0,"rating":5,"reply":"Thank you for being a loyal customer, Tim. We are thrilled you had a great experience with David! Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2021-06-07T14:57:00","review":"Just wanted to say a sincere thank you to mr. David Cooper he was very professional caring and paid attention to detail I would definitely recommend him to all my friends and family","source":"Google","submissionTime":"2021-06-07T00:00:00","userName":"Tim K."},{"reviewId":"03dcfec7-ea99-4e82-892a-fc1ffb4ff937","range":0,"rating":5,"reply":"Joel, we are so happy to hear that David could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2021-05-10T16:04:00","review":"The lock on my storage unit was not opening. David at the front desk had several customers in line and managed to help everybody in a timely manner. He drilled my storage lock open, got me a new one and got the problem solved. Thank you.","source":"Google","submissionTime":"2021-05-08T00:00:00","userName":"Joel M."},{"reviewId":"a64207eb-4f92-4438-b999-b3d0890ec022","range":0,"rating":5,"reply":"Hi Deniece, thank you for your review. We're glad David was really knowledgeable about the storage units, very helpful, and went above and beyond with his customer skills! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-04-28T13:04:00","review":"I had the pleasure of meeting David at Extra Space on Airport Road.  David was real knowledgeable about the storage units that I asked about and very helpful. He went above and beyond with his customer skills!","source":"Google","submissionTime":"2021-04-28T00:00:00","userName":"Deniece"},{"reviewId":"207d4e3d-e0c8-47ab-bc61-dc5b0b102ad2","range":0,"rating":5,"reply":"Hi Shawn, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  \n","replyTime":"2021-04-20T13:27:00","review":"clean and easy","source":"Google","submissionTime":"2021-04-15T00:00:00","userName":"shawn b."},{"reviewId":"a4d7b1d0-1d76-4742-b127-e596f3da621a","range":0,"rating":4,"reply":"Thank you for taking the time to leave your feedback, Karen! We're so happy to hear our manager was able to make your rental process hassle free! Give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2021-04-16T15:25:00","review":"Quick & easy service, no hassles or overbearing managers (owners) like some smaller storage places.","source":"Google","submissionTime":"2021-04-12T00:00:00","userName":"KAREN G."},{"reviewId":"7a8a2aaf-4ea1-4669-a4ec-57bf0a464f2d","range":0,"rating":5,"reply":"Thank you for the kind words, Guadalupe! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!\n","replyTime":"2021-03-23T13:20:00","review":"Professional and polite. Perfect service!!","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Guadalupe M."},{"reviewId":"1cfbf6b8-76ca-40ff-a4cb-c92ecd8717c1","range":0,"rating":5,"reply":"Thanks for the positive review, Roxanne! We are glad you had a great experience with Terry. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2021-03-27T17:12:00","review":"Terry was great!","source":"Google","submissionTime":"2021-03-22T00:00:00","userName":"Roxanne M."},{"reviewId":"b39ae5fe-ef39-4c60-85f0-38381134b1d8","range":0,"rating":5,"reply":"Hi Angelea La, thank you for your review. We're glad David was super nice over the phone and helped you out! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-03-27T10:59:00","review":"David was super nice over the phone and helped me out!","source":"Google","submissionTime":"2021-03-21T00:00:00","userName":"Angelea L."},{"reviewId":"0b13ca05-328a-4e07-8a39-7deb85902972","range":0,"rating":5,"reply":"Thank you for the kind words, Rachel. We're glad David was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2021-03-25T16:17:00","review":"This place is amazing and David is awesome for helping us out.","source":"Google","submissionTime":"2021-03-19T00:00:00","userName":"Rachel J."},{"reviewId":"325d4828-5fee-45f7-852c-81c6e7364ee7","range":0,"rating":5,"reply":"Hi Patrick, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Terry! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-03-15T14:32:00","review":"Terry was helpful. Knowledgeable. Was a pleasure to rental with her","source":"Google","submissionTime":"2021-03-10T00:00:00","userName":"Patrick C."},{"reviewId":"f39fe8e5-5fd7-4c1c-92f4-a1787b523ff9","range":0,"rating":5,"reply":"Hi Martin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n","replyTime":"2021-03-09T07:38:00","review":"Awesome service the assistant at the front desk was verry helpful highly recommend there service","source":"Google","submissionTime":"2021-03-02T00:00:00","userName":"Martin R."},{"reviewId":"787ab935-4a84-4981-80e6-d558bb938610","range":0,"rating":5,"reply":"Thank you for your 5-star review, Briana. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2021-02-22T22:49:00","review":"Sandra is super sweet and helpful thanks for your help","source":"Google","submissionTime":"2021-02-22T00:00:00","userName":"Briana F."},{"reviewId":"e75e3f22-9701-4048-b00f-910eaae9577f","range":0,"rating":5,"reply":"Thank you, Ellie. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2021-02-21T03:49:00","review":"I’ve had my storage here for a few years now and haven’t had any issues. The manager Sandra is so nice and caring and really helps out when you need it. I would recommend it here.","source":"Google","submissionTime":"2021-02-20T00:00:00","userName":"Ellie I."},{"reviewId":"74682a12-de9f-41f6-b022-44bd51778c20","range":0,"rating":5,"reply":"Thanks for the review, Natalie! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-02-17T11:39:00","review":"I love this place. These people are so friendly and helpful. There customer service is Great. The online no contact process was very easy and fast. Thanks extra space storage.","source":"Google","submissionTime":"2021-02-17T00:00:00","userName":"Natalie G."},{"reviewId":"03a269a5-84b7-477e-b181-78e7d638d5da","range":0,"rating":5,"reply":"Hello, Anthony. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-02-09T02:49:00","review":"Sandra was very helpful for helping us find a storage that will fit our needs and went step by step in the process","source":"Google","submissionTime":"2021-02-08T00:00:00","userName":"Anthony S."},{"reviewId":"1908f8fb-f4d2-4608-98e7-c36fc739bf3b","range":0,"rating":5,"reply":"Thanks, Sabrina! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2021-02-06T15:49:00","review":"Sandra was so helpful","source":"Google","submissionTime":"2021-02-06T00:00:00","userName":"Sabrina G."},{"reviewId":"033bbf42-8f4d-4b4a-9576-4e94a331fe83","range":0,"rating":5,"reply":"Hi, Herb. We appreciate your positive review. Please call (505) 831-3922 if you have any questions.","replyTime":"2021-01-28T22:49:00","review":"Sandra was very professional and knowledgeable, and went out of her way to make sure my needs were met. She is a pleasure to deal with ! Hope she remains at this location.","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Herb H."},{"reviewId":"34316116-72a6-4342-ad1d-141464c0464b","range":0,"rating":5,"reply":"We appreciate the review, Gio! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2021-01-19T05:00:00","review":"Sandra was an amazing help! Quick and easy setup! Super greatful for her!","source":"Google","submissionTime":"2021-01-16T00:00:00","userName":"Gio B."},{"reviewId":"2501ecef-8213-4534-b076-a1ac2842c374","range":0,"rating":5,"reply":"Thanks, Emily! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2021-01-19T02:22:00","review":"The sign up process was so easy!  Sandra was great to work with.  I haven’t moved my stuff in yet, but I’m impressed with everything thus far!","source":"Google","submissionTime":"2021-01-15T00:00:00","userName":"Emily E."},{"reviewId":"39b155f8-a02b-4f69-93aa-462275a31b8b","range":0,"rating":5,"reply":"Hi, Andrew. Thank you for your positive review! Please reach out to (505) 831-3922 if you ever need any assistance. ","replyTime":"2021-01-04T13:46:00","review":"Sandra is very helpful and friendly. This is my first time renting a storage unit and had a great customer experience!","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Andrew B."},{"reviewId":"e70fe12e-d35c-4fde-ab74-a25e20d23af1","range":0,"rating":5,"reply":"Thank you, Bill. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2021-01-04T18:37:00","review":"Love this storage place!  This is my second time to use it.  Very clean and nice and staff is extremely helpful!","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Bill S."},{"reviewId":"738ea0bb-407e-4cae-84df-483b36310502","range":0,"rating":5,"reply":"Hi, Mariah. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2021-01-02T10:14:00","review":"Sandra was amazing help really kind and helpful as much as possible made the process really easy and non-stressful.","source":"Google","submissionTime":"2021-01-02T00:00:00","userName":"Mariah P."},{"reviewId":"be228dd9-71e1-4b92-98dc-738e7f6532b6","range":0,"rating":5,"reply":"We appreciate the review, Amit. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-12-23T14:03:00","review":"Sandra went above and beyond to help my family with our storage unit! She made sure for it to be perfect for us and our movers. Thank you for the quick and excellent customer service. Recommend them for any and all storage needs! Thank you Sandra!","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Amit P."},{"reviewId":"0d33c317-cb6f-4a3b-bf90-b3e823cfe10e","range":0,"rating":5,"reply":"Thank you for your 5-star review, Hinesh. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-12-23T14:03:00","review":"Place is awesome and Sandra is amazing and was very very helpful.","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Hinesh P."},{"reviewId":"81b9b366-7953-4f73-bf6d-6eb42bffb01f","range":0,"rating":5,"reply":"Thank you, Bobby. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-12-23T14:03:00","review":"Sandra Trafton was great has great customer service skills very happy customer.....","source":"Google","submissionTime":"2020-12-23T00:00:00","userName":"Bobby L."},{"reviewId":"24af0bb2-789f-4ce6-aed4-102c37e623f9","range":0,"rating":5,"reply":"We appreciate the review, Misty! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-12-07T12:41:00","review":"Sandra the store manager has to be the nicest person iv ever met shes the reason I keep this storage unit","source":"Google","submissionTime":"2020-12-07T00:00:00","userName":"Misty M."},{"reviewId":"68670b99-4b73-42ce-9bda-58c7d82447dd","range":0,"rating":5,"reply":"Thanks, Depriese! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-12-05T13:03:00","review":"Sandra was so nice & very helpful! Will definitely recommend to anyone needing storage ????","source":"Google","submissionTime":"2020-12-05T00:00:00","userName":"Depriese F."},{"reviewId":"8bfd7e3d-93bc-4834-8d9a-0353d368a5df","range":0,"rating":5,"reply":"Hello, Joseph, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-12-01T18:31:00","review":"John P was professional and courteous","source":"Google","submissionTime":"2020-12-01T00:00:00","userName":"Joseph G."},{"reviewId":"61254f6e-6383-4bd5-bb07-2cc7cdf5e878","range":0,"rating":5,"reply":"Hello, Joseph, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-12-22T13:31:00","review":"John P was professional and courteous","source":"Google","submissionTime":"2020-12-01T00:00:00","userName":"Fight t."},{"reviewId":"eb48a3c4-b9df-42e1-aca2-150e0590f480","range":0,"rating":5,"reply":"Thanks for the fantastic rating, Carlos. We’re glad we were able to meet all of your self-storage needs. ","replyTime":"2020-11-30T20:30:00","review":"Very nice professional people .I called and it was quick and easy ,very convenient , everything was explained in detail and followed up with an email .did everything over the phone didn't have to go into the office .storage was clean ,no bugs and everything for perfect in the storage they provided for me ,they even left me a lock in the unit so everything was taken care of.i highly recommend extra space storage to my family n friends 5 star rating for sures .and all the security gates coming n going put my mind at ease so I know my things are safe .thank you very much??","source":"Google","submissionTime":"2020-11-30T00:00:00","userName":"carlos r."},{"reviewId":"99f34ab7-302b-4b74-b318-bbe9970dab81","range":0,"rating":5,"reply":"Hi, Vanessa. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-11-02T10:47:00","review":"SANDRA WAS AWSOME AND VERY CUSTOMER SERVICE ORIENTED","source":"Google","submissionTime":"2020-11-02T00:00:00","userName":"Vanessa G."},{"reviewId":"1743969a-cf21-4680-b710-131a0c940845","range":0,"rating":5,"reply":"Hi, Isabel. Thank you for your positive review! Please reach out to (505) 831-3922 if you ever need any assistance. ","replyTime":"2020-11-02T11:29:00","review":"Sandra was so great! Nice and easy to get what we needed! She explained everything in detail and made us feel like this storage facility was the best and safest choice. Thank you Sandra","source":"Google","submissionTime":"2020-11-02T00:00:00","userName":"Isabel V."},{"reviewId":"75fa96b7-f8b5-4b32-83f7-71d9fee92cb8","range":0,"rating":5,"reply":"Thank you, Jaclyn. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-11-02T16:17:00","review":"I feel so comfortable around the office personal she is very professional respectful and cares about our needs.","source":"Google","submissionTime":"2020-11-02T00:00:00","userName":"Jaclyn M."},{"reviewId":"712e7d74-519b-4743-a165-47c5318fb644","range":0,"rating":5,"reply":"We appreciate the review, Bulldog. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-10-30T16:57:00","review":"The Customer Service here is outstanding! Sandra was so helpful when we needed a storage unit. This location is clean and secure.","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Bulldog G."},{"reviewId":"1afaa5f4-53cd-4d40-911a-703ae241fc5a","range":0,"rating":5,"reply":"Thank you, Scott. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-10-30T17:03:00","review":"The Manager, Sandra Trafton, is polite, professional, and answered all our our questions. Would highly recommend this location.","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Scott P."},{"reviewId":"cb6db91b-75a1-475b-88ee-064a62fb165b","range":0,"rating":5,"reply":"Thank you so much for your kind words, Aidaritza. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-10-30T17:36:00","review":"Very helpful Answered all my questions also super nice I had called 6 other places & they were the only ones who were super excited about me needing a storage","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Aidaritza G."},{"reviewId":"14b128e7-6fe0-48ea-9a23-400cf5c5038e","range":0,"rating":5,"reply":"We appreciate the review, Bulldog. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-12-07T17:46:00","review":"The Customer Service here is outstanding! Sandra was so helpful when we needed a storage unit. This location is clean and secure.","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Bulldog_queen _."},{"reviewId":"ef512432-61cf-4d62-bee4-a0956b420122","range":0,"rating":5,"reply":"We appreciate the review, Bulldog. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2021-01-07T13:00:00","review":"The Customer Service here is outstanding! Sandra was so helpful when we needed a storage unit. This location is clean and secure.","source":"Google","submissionTime":"2020-10-30T00:00:00","userName":"Hptts_ G."},{"reviewId":"d4360b0c-5ab0-4500-ba89-ce07ed2f3f33","range":0,"rating":5,"reply":"Thank you for your 5-star review, Desiree. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-10-29T12:28:00","review":"Sandra was really helpful every time we needed answered all questions and we have 2 storage space there and prices could be lower but she was great helping ..","source":"Google","submissionTime":"2020-10-29T00:00:00","userName":"Desiree P."},{"reviewId":"6de8eca9-a3df-42dc-88f0-89d7256cebdb","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sergio! Don’t hesitate to reach out if you need anything!","replyTime":"2020-10-23T16:52:00","review":"Sandra Trafton was Very informative, she has great customer service. Will recommend to others","source":"Google","submissionTime":"2020-10-23T00:00:00","userName":"sergio h."},{"reviewId":"e00773aa-a54b-4e38-b779-0efbf0f8c27f","range":0,"rating":5,"reply":"Thank you, Lena. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2020-10-09T18:48:00","review":"Very friendly and informative. Recommend highly!","source":"Google","submissionTime":"2020-10-09T00:00:00","userName":"Lena P."},{"reviewId":"4bdfcb22-c17d-42e6-b2dc-2d70c90b2169","range":0,"rating":5,"reply":"Hello, Jorge. Thank you for the 5-star review! We're so happy we could help. Please call (505) 831-3922 if you need anything!","replyTime":"2020-10-09T18:48:00","review":"Very good costumer services her name is Sandra trafton good and nice people","source":"Google","submissionTime":"2020-10-09T00:00:00","userName":"Jorge R."},{"reviewId":"5a9b0dd3-bb2e-4dc5-bee9-1cc6ef281d44","range":0,"rating":5,"reply":"Thanks, Christian. We are thrilled you had a great experience with Extra Space Storage. Please call (505) 831-3922 if you have any questions.","replyTime":"2020-09-28T18:51:00","review":"the customer service was amazing, she was very helpful,  and very nice with helping us and our storage room! this place was amazing","source":"Google","submissionTime":"2020-09-28T00:00:00","userName":"Christian W."},{"reviewId":"e59b91f3-9d24-4b24-aaeb-8dd18c0570df","range":0,"rating":5,"reply":"Thanks, Christopher! We think our team is great too! Please stop by our office if you need anything!","replyTime":"2020-09-22T14:53:00","review":"Janice very friendly and very welcoming","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Christopher P."},{"reviewId":"7397c543-3f20-4ab7-86f7-4bdc2aa2c52d","range":0,"rating":5,"reply":"Hello, Jey. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-09-22T19:10:00","review":"Really great service, Janice took care of me today.","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Jey"},{"reviewId":"301b9b23-bc3e-4b3b-9ef0-9a7549eb4e98","range":0,"rating":5,"reply":"Hi, Alyssa. We appreciate your positive review. Please call (505) 831-3922 if you have any questions.","replyTime":"2020-09-22T01:46:00","review":"My family and I keep going back great customer service","source":"Google","submissionTime":"2020-09-21T00:00:00","userName":"Alyssa A."},{"reviewId":"3711927c-e92f-4d27-9f42-85de20d9508f","range":0,"rating":5,"reply":"We appreciate the review, Elijah! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.","replyTime":"2020-09-18T17:36:00","review":"Loved working with the manager.","source":"Google","submissionTime":"2020-09-18T00:00:00","userName":"Elijah M."},{"reviewId":"e736375b-f62a-4ea5-986a-127b3b1d10a2","range":0,"rating":5,"reply":"Thanks, Sylvia! We're so happy you had a positive experience with Extra Space Storage. ","replyTime":"2020-09-17T16:51:00","review":"Sandra Trafton was very helpful & MADE SURE to go beyond the limit to ensure a discounted storage unit, reasonable prices throughout the year.. when she really didn’t have to. Thank you!","source":"Google","submissionTime":"2020-09-17T00:00:00","userName":"Sylvia H."},{"reviewId":"a3bf3b54-0bf5-4ae3-98ba-e0bd318cf3fe","range":0,"rating":5,"reply":"Hello, Angela, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.","replyTime":"2020-09-16T17:08:00","review":"Sandra was very friendly and very clean great customer service","source":"Google","submissionTime":"2020-09-16T00:00:00","userName":"Angela Z."},{"reviewId":"b58ab8bf-56ee-44ff-955e-73fea9e46e10","range":0,"rating":5,"reply":"Thank you for your 5-star review, Charles. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-09-09T13:51:00","review":"These guys pretty good people I've done business here couple times over past couple years and never had a issue","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Charles R."},{"reviewId":"a5576210-0a79-45dd-9295-817b4eab5438","range":0,"rating":5,"reply":"We appreciate the review, Marlena. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.","replyTime":"2020-09-09T14:26:00","review":"I would just like to say that Sandra Trafton which is the site manager made my whole experience very pleasant even though moving is awful. She made sure that I understood everything and answered all questions. I definitely recommend Extra space storage.","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"Marlena G."},{"reviewId":"85d8b1b0-39cf-47b7-a055-ab27b829e5dc","range":0,"rating":5,"reply":"Thank you, Mrdan. We appreciate your feedback and review. Please let us know if we can be of further assistance. ","replyTime":"2020-09-09T18:57:00","review":"I have 2 storage units in 2 other states but never received service like I did here I’m unable to walk an I want to thank Sandra who went above an beyond her duties to help me get my damaged  trailer into a unit safely from an over sized tow truck!! What awesome service I received thank you so much I would recommend this facility to anyone who is looking for a safe an affordable place an the service was second to none","source":"Google","submissionTime":"2020-09-09T00:00:00","userName":"MrDan B."},{"reviewId":"84492e43-bd23-4f3f-9523-3c66b791144f","range":0,"rating":5,"reply":"Hi, Alex, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. ","replyTime":"2020-09-05T12:45:00","review":"Sandra got a unit that we need thank u!","source":"Google","submissionTime":"2020-09-05T00:00:00","userName":"Alex Y."},{"reviewId":"fdf912af-4e0a-4bdc-892c-e1af76539c96","range":0,"rating":5,"reply":"Welcome back to Extra Space, Manuel! It's great to hear that Josh has met your storage needs! Let us know if we can answer any questions! ","replyTime":"2019-05-15T12:14:00","review":"Great service every time we used these storage units.","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"manuel g."},{"reviewId":"ad8ad372-2068-4d9e-8437-5a407b4f914c","range":0,"rating":5,"reply":"Thank you, Nao. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. ","replyTime":"2020-08-26T12:02:00","review":"Very friendly and helpful!","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Nao g."},{"reviewId":"04166099-df73-4f27-ad78-d5a77b0487d2","range":0,"rating":5,"reply":"Hello, Steven. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2020-08-21T17:16:00","review":"Great help wonderful customer services from sandra","source":"Google","submissionTime":"2020-08-21T00:00:00","userName":"Steven C."},{"reviewId":"4f46dbbe-dd9a-4d85-9ed1-389618ffcc4e","range":0,"rating":5,"reply":"Thank you, Antonio. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-08-13T14:17:00","review":"Excellent price for storage units! I consider this a very safe and secure place to store valuables.","source":"Google","submissionTime":"2020-08-13T00:00:00","userName":"Antonio G."},{"reviewId":"917213f9-efd0-4492-8480-d98c72aa77a0","range":0,"rating":5,"reply":"Hello, Noemy. Thank you for the review. We're so glad Terry could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2020-08-17T13:02:00","review":"Quick and easy and Terry was amazing!","source":"Google","submissionTime":"2020-07-28T00:00:00","userName":"Noemy S."},{"reviewId":"6a242094-198d-4031-b3c9-1a2a14bf213c","range":0,"rating":5,"reply":"Hi, Jimmy. Thank you for your positive review! Please reach out to (505) 831-3922 if you ever need any assistance. ","replyTime":"2020-07-14T18:09:00","review":"Terry was an excellent employee with very very good customer service, definitely made me want to come back for repeat service","source":"Google","submissionTime":"2020-07-14T00:00:00","userName":"Jimmy L."},{"reviewId":"320a6eae-ffef-4176-beb4-e15b0c4b50c0","range":0,"rating":5,"reply":"Hi, Chyanne. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2020-07-13T17:54:00","review":"Terry was so friendly and helpful!","source":"Google","submissionTime":"2020-07-13T00:00:00","userName":"Chyanne C."},{"reviewId":"b7168f8c-8013-4cc5-bb6a-47265b117ed9","range":0,"rating":5,"reply":"Thank you so much for your kind words, Sara. We're so happy you had a great experience with Extra Space Storage.","replyTime":"2020-06-30T20:39:00","review":"The staff was great! They were friendly. The prices are great. I was able to do everything via phone/internet which was very convenient.","source":"Google","submissionTime":"2020-06-30T00:00:00","userName":"Sara T."},{"reviewId":"10b0a268-8339-4f75-9fa0-6d330aae6cdc","range":0,"rating":5,"reply":"Thank you, Casandra. We appreciate your 5-star review! Please stop by the office if you need anything!","replyTime":"2020-06-28T11:06:00","review":"Janice was great. Quick and easy to get my storage unit.","source":"Google","submissionTime":"2020-06-28T00:00:00","userName":"Casandra V."},{"reviewId":"fd78253d-5839-4032-b040-5803106568ea","range":0,"rating":5,"reply":"Hi, Aradeli. Thank you for your positive review! Please reach out to (505) 831-3922 if you ever need any assistance. ","replyTime":"2020-06-25T11:20:00","review":"Just got a storage here and it was quick and easy. We did the rental and lease through the phone. Janice the assistant store manager helped me make this process so easy. Thank you","source":"Google","submissionTime":"2020-06-25T00:00:00","userName":"Aradeli I."},{"reviewId":"73c4393c-8b33-4225-8973-642b945da75f","range":0,"rating":4,"reply":"Thank you for the review, Vanessa! We are so glad you had a positive experience with Extra Space. ","replyTime":"2020-06-16T17:13:00","review":"Janice was very helpful and worked with us to get our new unit.","source":"Google","submissionTime":"2020-06-16T00:00:00","userName":"Vanessa G."},{"reviewId":"74ed34c7-971d-4d6f-8322-173a6ab0ca6c","range":0,"rating":5,"reply":"Hi Alexus, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! If you have any questions about your storage unit feel free to stop by the office. \n","replyTime":"2020-06-02T12:41:00","review":"Janice Forsyth very polite an helpful.","source":"Google","submissionTime":"2020-05-31T00:00:00","userName":"Alexus M."},{"reviewId":"69893836-a312-47a2-a250-92cf33290b29","range":0,"rating":5,"reply":"Thank you for trusting us with your belongings, Adilene! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sandra! Our team is happy to help!\n","replyTime":"2020-05-29T18:52:00","review":"Great customer service and super clean! Sandra is super friendly and knowledgeable. I’m worry free and I can trust my stuff is in a safe place!","source":"Google","submissionTime":"2020-05-29T00:00:00","userName":"Adilene C."},{"reviewId":"f3711cf2-63b6-472c-b861-bef5e4907bff","range":0,"rating":5,"reply":"Thank you for the kind words, Marie! We're committed to providing excellent customer service and are thrilled to hear your experience with Sandra reflects that. Thank you for being a loyal customer! \n","replyTime":"2020-03-01T10:13:00","review":"Sandra was remarkable. She gave us great customer service. I even asked if she liked working there, cause she seems do happy!! She told me it was a great company and was well treated. I will definitely keep doing business with Extra Space Storage!!!","source":"Google","submissionTime":"2020-02-29T00:00:00","userName":"Marie A."},{"reviewId":"869ecc0c-7d8a-4f09-b807-c0e111747ea2","range":0,"rating":5,"reply":"We appreciate you taking the time to provide your feedback, Anessa. We're glad Sandra was able to help, was sweet with your boys and got everything that you needed! Stop by the office if you need anything.  ","replyTime":"2020-01-12T10:20:00","review":"She was very helpful and great Sandra was sweet with my boys and got everything that I needed !","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Anessa T."},{"reviewId":"fc02d534-03e9-44bb-9614-2e4f69608a9b","range":0,"rating":5,"reply":"Hi Laura, thank you for taking the time to share your feedback! We're so happy to hear Janice provided a smooth rental experience and earned your recommendation! Give us a call at (505) 831-3922 if you have any questions.","replyTime":"2020-01-11T12:08:00","review":"Using unit on Airport Rd. Janice there is extremely helpful , professioal and a great people-person. Would definitely suggest this place to others.\n\nI only wish the original lock I put on the door hadn't mysteriously disappeared. I've used storage units many times; I'm sure the padlock was secure.","source":"Google","submissionTime":"2020-01-10T00:00:00","userName":"Laura W."},{"reviewId":"88805993-d009-433e-aa10-071474d0c7ec","range":0,"rating":5,"reply":"Thanks, Floyd! We're pleased to hear you've had a positive experience with Sandra throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2020-01-11T12:07:00","review":"Sandra was alsom","source":"Google","submissionTime":"2020-01-10T00:00:00","userName":"Floyd e."},{"reviewId":"f7922245-72ac-4fb3-a003-7ec3500142fb","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Adriana! We pride ourselves on having a friendly staff and are thrilled to hear your experience with Sandra reflects that. We're committed to providing excellent customer service. Stop by the office if you need anything.  ","replyTime":"2019-12-23T16:05:00","review":"Sandra was very friendly and great customer service !","source":"Google","submissionTime":"2019-12-23T00:00:00","userName":"Adriana A."},{"reviewId":"455ce443-c346-4bcb-9dd5-20642d8e90b1","range":0,"rating":5,"reply":"Your recommendation means a lot to us, Rachel! We're pleased to hear Janice provided a smooth rental experience. We are so glad we could provide a convenient solution to your storage needs! Stop by our office if you need anything.","replyTime":"2019-12-20T13:06:00","review":"I enjoyed janice she is sweet and welcoming and love the location very easy to set everything up. Highly recommend","source":"Google","submissionTime":"2019-12-19T00:00:00","userName":"Rachel G."},{"reviewId":"74a66cff-6b78-45c1-8157-c736552df5f1","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Leandra! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Sandra reflects that. Thank you for being a loyal customer! \n","replyTime":"2019-12-16T13:53:00","review":"Been renting from this location for many years.. so grateful Edie Sandra t store manger she was friendly and very helpful","source":"Google","submissionTime":"2019-12-15T00:00:00","userName":"Leandra D."},{"reviewId":"54b7b7d2-62ba-406a-85bd-280fa043bbb3","range":0,"rating":5,"reply":"Barbara, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything. Sandra and the rest of our team are happy to help with your storage needs!","replyTime":"2019-12-15T10:06:00","review":"Sandra was an absolute pleasure to work with. We just moved to the area yesterday and she made it super easy for us to get set up with a unit here. I highly recommend this location.","source":"Google","submissionTime":"2019-12-14T00:00:00","userName":"Barbara C."},{"reviewId":"6b4f3504-07f4-41f9-843c-23cb0fbc1a1b","range":0,"rating":5,"reply":"Thank you for the kind remarks, Denise! We're so happy to hear Sandra provided a smooth rental experience and earned your recommendation! Let us know if we can do anything else to assist you. ","replyTime":"2019-12-12T12:06:00","review":"Sandra at extra space storage is so helpful and friendly! I would highly recommend this storage.","source":"Google","submissionTime":"2019-12-11T00:00:00","userName":"Denise G."},{"reviewId":"7917a61e-a24b-4e09-983b-38a9ac1d43db","range":0,"rating":5,"reply":"We count ourselves lucky to have loyal customers like you, Maricella! We work hard to meet the expectations of our customers, and we're happy to hear Janice hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2019-12-03T13:54:00","review":"I always come back to this storage space. The service here is amazing. Thanks to the staff including janice.","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Maricella S."},{"reviewId":"882043ff-b5b3-483a-bf16-50fd2fe9a67e","range":0,"rating":5,"reply":"Hi Joseph, thank you for taking the time to leave us a review! Janice is such an asset to our team and we're thrilled to hear you had such a positive experience renting with her! Your kind words mean a lot to us. Let us know if we can do anything else to assist you!","replyTime":"2019-12-03T16:47:00","review":"Janice, your customer service was exceptional today Extra Space Is extremely lucky to have you Represent them. You went far and above to fulfill my needs made me feel right at home assisting with all my concerns thank you again.","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Joseph L."},{"reviewId":"2e71acab-6503-4485-a319-f81cd8210dff","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Kenneth! We're glad we were able to meet your storage needs.","replyTime":"2019-12-03T17:17:00","review":"Awesome!!","source":"Google","submissionTime":"2019-12-03T00:00:00","userName":"Kenneth R."},{"reviewId":"98bcc953-f6e5-428a-8582-bf0d87dddee6","range":0,"rating":5,"reply":"Mario, we are so happy to hear you?ve had a great experience renting with Sandra. Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-11-22T17:28:00","review":"Sandra was really good help thanks sandra","source":"Google","submissionTime":"2019-11-22T00:00:00","userName":"Mario C."},{"reviewId":"f5d51da8-83eb-4406-a647-240a61d5312d","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Gabrielle. We're glad Sandra was able to help meet your storage needs! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2019-11-20T16:35:00","review":"Sandra is very helpful!!!!","source":"Google","submissionTime":"2019-11-20T00:00:00","userName":"Gabrielle P."},{"reviewId":"0bb274f8-1ccb-42af-92e2-66661397be58","range":0,"rating":5,"reply":"Hi Wedostraps, we're glad our team was able to help! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n \n","replyTime":"2019-11-18T17:05:00","review":"Very helpfull.and excellent service","source":"Google","submissionTime":"2019-11-18T00:00:00","userName":"Wedostraps S."},{"reviewId":"6642cf19-501a-455e-a4a8-d2b7cb8ad0e5","range":0,"rating":5,"reply":"Thank you for the kind words, Iris. We're glad our team was able to work with you on getting a smaller unit! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2019-11-17T08:22:00","review":"Very kind and understanding workers.  Worked with us on getting into a smaller unit which helped us out EXTREMELY.  Thank you all for working with us on so many issues.  You guys are awesome!!!????","source":"Google","submissionTime":"2019-11-16T00:00:00","userName":"Iris R."},{"reviewId":"5b67d8ba-96f9-42d0-9839-4b68e343b59d","range":0,"rating":5,"reply":"Thanks, Tiffany! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Sandra and Janice were able to provide that for you! Stop by the office if you need anything.\n","replyTime":"2019-11-14T13:34:00","review":"Sandra and Janice were super helpful and very personable, they helped us find the perfect storage for our needs! I booked my storage online, and they were so awesome to hold it for me until I was able to come in.","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"Tiffany"},{"reviewId":"3fedb4d6-df9f-4fbd-b84f-b11b504e9195","range":0,"rating":5,"reply":"Hi D-, thank you for your review. We're glad Terry was able to help! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-11-14T13:28:00","review":"Terry was very helpful!!!! Awesome staff and great storage units!!!! I appreciate the staff and they great job they do!!!! I definitely recommend this place!!!","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"D- E."},{"reviewId":"79d68ac1-20aa-49aa-9494-be4b8d00bc43","range":0,"rating":5,"reply":"Thank you for the kind words, Daniel. We are happy to hear your rental process was easy. Don't hesitate to reach out if you need anything!","replyTime":"2019-11-14T16:05:00","review":"The staff was amazing! The process was so easy! I love their personalities.","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"Daniel C."},{"reviewId":"43c48762-c460-46f0-aaa4-dfcb14740825","range":0,"rating":5,"reply":"Thanks for letting us help with your storage needs, Eric. We're glad Sandra was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2019-11-12T10:36:00","review":"Sandra was good help","source":"Google","submissionTime":"2019-11-11T00:00:00","userName":"Eric L."},{"reviewId":"c4da72fb-53c4-4ba3-8c74-80bf802be1fa","range":0,"rating":5,"reply":"Thank you for trusting us with your belongings, Summer. We're committed to providing excellent service and we're glad you had a positive experience renting with Rhonda! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-10-31T17:00:00","review":"Rhonda was terrific and went well above and beyond what an employee would be expected to have to do by waiting for me even though I was incredibly late and still helped me even though she was on her way out the door when I arrived. Really grateful to her. ExtraSpace is a great value and I appreciated the specials and the security they offer as well.","source":"Google","submissionTime":"2019-10-31T00:00:00","userName":"Summer D."},{"reviewId":"20ef67ae-56cb-4290-ab80-07218a8e447f","range":0,"rating":5,"reply":"Thanks for your feedback, Jacob! We're pleased to hear you've had a positive experience with Janice throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-10-26T07:38:00","review":"Janice was very helpful and friendly, explained everything very well.","source":"Google","submissionTime":"2019-10-25T00:00:00","userName":"Jacob C."},{"reviewId":"be281090-73af-453b-b864-a1d78044e7b8","range":0,"rating":5,"reply":"Thank you for the kind words, Marsheena! Terry is such an asset to our team and we're so glad to hear you've had such a positive experience renting with her! Don't hesitate to give us a call at (505) 831-3922 if you need anything! ","replyTime":"2019-10-23T13:00:00","review":"Thank you to Terry for all her help. She was very helpful and thoughtful through the process. She explains everything very well. I hope you get her when you're signing up. :)","source":"Google","submissionTime":"2019-10-23T00:00:00","userName":"Marsheena J."},{"reviewId":"8a73f454-5bee-421b-a2e7-351a150baac1","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, James. We're glad Terry was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2019-10-16T17:50:00","review":"Terry was great,  sooo helpful and pleasant","source":"Google","submissionTime":"2019-10-16T00:00:00","userName":"James W."},{"reviewId":"986b362a-4cd4-4c38-823a-a2c8eb24a7e1","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Robert! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Amy reflects that. Stop by the office if you need anything.","replyTime":"2019-10-13T12:02:00","review":"Amy is super helpful and friendly. Storage facility is fairly new and in excellent condition.","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"Robert S."},{"reviewId":"ed934a0a-26a5-48ae-a99f-934a80487bcc","range":0,"rating":5,"reply":"Thank you for your feedback, m and m. We are happy to hear your rental process was super easy. We're glad Jennifer was able to get me in and out with no problem. Let us know if we can do anything to assist you!","replyTime":"2019-10-13T11:19:00","review":"Super easy process! Jennifer was able to get me in and out no problem.","source":"Google","submissionTime":"2019-10-12T00:00:00","userName":"m a."},{"reviewId":"43be4bb1-2de6-4b4f-bbbb-ad98e3ff3451","range":0,"rating":5,"reply":"Thanks for the awesome review, Damasio! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2019-07-18T12:27:00","review":"Terry made the process easy and fast","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Damasio Z."},{"reviewId":"274a1ee8-29da-4579-a2cb-1e2e61b1c6ee","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Kati! We aim to provide the highest level of customer service and are thrilled to hear your experience with Terri reflects that! Don't hesitate to reach out if there is anything else we can do for you.","replyTime":"2019-10-10T11:18:00","review":"We moved from Oregon and needed next day storage.  Terri took excellent care of all of our needs. She is warm and friendly.","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Kati B."},{"reviewId":"6b036946-0f34-46e3-9a17-1bd2ca50b884","range":0,"rating":5,"reply":"Hi Sheri, thanks so much for your review! We are thrilled to hear your experience with Terry was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!","replyTime":"2019-10-04T14:26:00","review":"Terry is a very nice lady.","source":"Google","submissionTime":"2019-10-04T00:00:00","userName":"sheri h."},{"reviewId":"5e986a29-be43-4c8d-85c8-269c000dae12","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Ray! We're so glad to hear that Terry did a great job providing the best storage unit for your needs. Your recommendation means the world to us!","replyTime":"2019-10-04T14:38:00","review":"I had an awesome experience getting my storage unit today! With all the stress from moving Terry helped me pick the right storage to fit my belongings. I definetly recommend this location!","source":"Google","submissionTime":"2019-10-04T00:00:00","userName":"Ray H."},{"reviewId":"de030d3b-14e0-4b9d-ab20-38418c8a59c2","range":0,"rating":5,"reply":"We're so glad Terry was able to meet your storage needs, Hoxton572! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need any future assistance!","replyTime":"2019-09-30T14:27:00","review":"Terry was great terrific clean environment helped with lock and cover great job","source":"Google","submissionTime":"2019-09-30T00:00:00","userName":"Hoxton572"},{"reviewId":"1761d3fd-b792-45da-bee7-f7ca637ce16f","range":0,"rating":5,"reply":"Hi Clarence, thanks so much for your review! We are thrilled to hear your rental experience with Terry was positive and are always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!","replyTime":"2019-09-28T07:54:00","review":"Terry was every helpful and nice and respectful","source":"Google","submissionTime":"2019-09-27T00:00:00","userName":"Clarence R."},{"reviewId":"d7879201-e515-4859-8557-8e9d059f3045","range":0,"rating":5,"reply":"Your feedback is appreciated, Barbara! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Terri! We take great pride in protecting your belongings. Don't hesitate to stop by our office if you need anything!","replyTime":"2019-09-28T07:24:00","review":"Terri was very friendly! She was helpful and knowledgeable. The storage space was just what were looking for! Great location and seems to be secure.","source":"Google","submissionTime":"2019-09-27T00:00:00","userName":"Barbara A."},{"reviewId":"28f330ca-6904-4ad5-a70c-799773435e4a","range":0,"rating":5,"reply":"Thanks for renting with us, Henry. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We really appreciate the recommendation as well as the 5-star review!","replyTime":"2019-09-22T07:14:00","review":"Friendly staff Janice was very helpful and knowledgeable very polite I'll be recommending people for extraspace. They know what there talking about!!!","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Henry M."},{"reviewId":"3215d09d-4114-448d-b833-2b22ecb4e7a3","range":0,"rating":5,"reply":"We're so glad Janice was able to meet your storage needs, Vinny! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Your recommendation means a lot to us. Don't hesitate to reach out if you need any future assistance!","replyTime":"2019-09-22T13:01:00","review":"Janice was quite knowledgeable and very helpful. The facility was clean and everything was discussed in a very professional manner. I would recommend this business without hesitation.","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Vinny T."},{"reviewId":"96c2f7c9-70e6-40a9-84dc-5bae38656dfd","range":0,"rating":5,"reply":"Thank you for the kind words, Tony. We're glad Janice was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2019-09-10T11:25:00","review":"Janice is great. Helped us with everything. Thank you extra space!","source":"Google","submissionTime":"2019-09-10T00:00:00","userName":"Tony L."},{"reviewId":"3b422089-7d43-4246-8086-f697e0f40744","range":0,"rating":5,"reply":"Hi Michelle, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having an accommodating staff and are so happy Janice was able to assist you! Thank you for being a loyal customer!  \n","replyTime":"2019-09-10T11:26:00","review":"Very clean, close and convenient! Janice was very courteous and acomadating! Loved the tour ride!","source":"Google","submissionTime":"2019-09-10T00:00:00","userName":"Michelle T."},{"reviewId":"d42627cf-0e2a-4945-ab6c-f85b082c2b0a","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jonathan! We pride ourselves on having a friendly, knowledgeable staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage!","replyTime":"2019-09-10T10:10:00","review":"Super knowledgeable and friendly people would definitely recommend to a friend","source":"Google","submissionTime":"2019-09-09T00:00:00","userName":"jonathan f."},{"reviewId":"f4a620a3-d03a-4e1b-beb1-c318f7e55594","range":0,"rating":5,"reply":"Thank you for the kind words, Seth. We're glad Ashwin was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2019-09-08T11:14:00","review":"Ashwin is great, upfront, and honest. Rented a unit in about 10 minutes.","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"SETH N."},{"reviewId":"be9e25a7-530c-4c3e-bab2-d4f479b982de","range":0,"rating":5,"reply":"Thank you for the kind words, Heath. We're glad our manager explained all your options.! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.\n","replyTime":"2019-09-08T10:52:00","review":"Very nice took care of me and explained all my options.","source":"Google","submissionTime":"2019-09-07T00:00:00","userName":"Heath H."},{"reviewId":"c0a15e5a-bbe1-41e9-a4cb-8fb2addbc71f","range":0,"rating":5,"reply":"Hi Zachary, thank you for your review. We're glad Ashwin was able to help you choose storage! Thanks for recommending Extra Space Storage!\n","replyTime":"2019-09-07T13:21:00","review":"I got quick and honest help choosing a storage unit by Ashwin. I recommend meeting with him for your storage needs.","source":"Google","submissionTime":"2019-09-06T00:00:00","userName":"Zachary B."},{"reviewId":"c54d86ac-808e-4de2-96e6-e070459767b0","range":0,"rating":5,"reply":"Thank you for the kind words, Samantha. We're glad Ashton showed you your unit and went over every detail. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We appreciate you recommending us to your friends and family.","replyTime":"2019-09-07T09:22:00","review":"Last minute needed storage because I was downsizing places and extra storage helped me so much! Ashton was amazing he showed me my unit before purchase to make sure I was 100% satisfied. He went over every detail to make sure I knew what I was getting into and was happy. The prices are very reasonable and the property is well kept and maintained. I will definitely recommend to friends and family! Thank you!!","source":"Google","submissionTime":"2019-09-05T00:00:00","userName":"Samantha L."},{"reviewId":"68ced4dd-b223-4b96-a130-7a444c639dea","range":0,"rating":5,"reply":"Hey Sharon, thank you for your kind words! We love hearing your feedback and are thrilled to know you enjoyed your rental experience with Ashwin. Let us know if there's anything else we can do to keep your experience great!","replyTime":"2019-09-02T11:31:00","review":"Friendly and helpful. Ashwin was honest and super helpful.","source":"Google","submissionTime":"2019-09-01T00:00:00","userName":"sharon s."},{"reviewId":"6f6efae8-2b0b-4158-b295-70752afe6312","range":0,"rating":5,"reply":"Thank you for the kind words, Snow. We're glad Ashwin was able to help! Security is our top priority and we appreciate that you have trusted us with your belongings! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!","replyTime":"2019-08-20T13:20:00","review":"Never have rented here before so was kinda nervous lol! But Ashwin (ON SITE MANAGER)!might I add! Was so awesome and truly helpful. Cameras, locks, gates, ect- so I really feel safe storing my whole life here at extra space!! Customer service on point!??","source":"Google","submissionTime":"2019-08-20T00:00:00","userName":"Snow S."},{"reviewId":"34909a98-a122-471c-88f2-a68f92739b7a","range":0,"rating":5,"reply":"Thank you for the kind words, Sam. We're glad Ashwin was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-08-18T11:10:00","review":"Ashwin was great! Super helpful","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Sam c."},{"reviewId":"d07a66b3-de8e-40ef-8f4b-3dc23ca3aa40","range":0,"rating":5,"reply":"Thanks for leaving us a review, Stella! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (505) 831-3922 if you need anything.","replyTime":"2019-08-14T12:11:00","review":"Great storage spaces and the staff, was very friendly and helpful","source":"Google","submissionTime":"2019-08-13T00:00:00","userName":"Stella N."},{"reviewId":"78f07fcd-b4ab-4f98-8d3c-cf4374dc8017","range":0,"rating":5,"reply":"Kathy, we appreciate you taking the time to share your experience with us! We agree Ashwin is such an asset to our team! Thank you for being a loyal Extra Space Storage customer! We look forward to serving you again in the future!","replyTime":"2019-08-12T18:02:00","review":"Ashwin was amazing. One of the best managers I've worked with since I've been with Extra Space. I've been with Extra Space for many years. He was so professional and helpful. I rate him a 10.","source":"Google","submissionTime":"2019-08-12T00:00:00","userName":"Kathy T."},{"reviewId":"752fda2a-b0cc-4059-9b25-e9cf0af90775","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Mary! We're pleased to hear you've had a positive experience with Janice throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-08-10T09:25:00","review":"Janice was wondeful very helpful and unit are big","source":"Google","submissionTime":"2019-08-09T00:00:00","userName":"Mary M."},{"reviewId":"6797dbb7-4a09-407f-bae3-f990710eedd1","range":0,"rating":5,"reply":"Thanks for leaving us a review, Mark! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!","replyTime":"2019-08-07T07:50:00","review":"Cool dude, good job!","source":"Google","submissionTime":"2019-08-06T00:00:00","userName":"Mark A."},{"reviewId":"1bcede76-7071-4d55-afb8-483088200646","range":0,"rating":4,"reply":"Hi Andrew, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can do anything else to assist you!","replyTime":"2019-08-05T07:50:00","review":"Clean","source":"Google","submissionTime":"2019-08-04T00:00:00","userName":"Andrew S."},{"reviewId":"6ccecd1b-4f26-4ac6-987a-9229d7300585","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Ruby. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!","replyTime":"2019-07-28T10:47:00","review":"Was really nice and respectful","source":"Google","submissionTime":"2019-07-27T00:00:00","userName":"Ruby H."},{"reviewId":"c18de6ee-e849-4034-8025-928ecc7ffb29","range":0,"rating":3,"reply":"Thanks for leaving us a review, Steven! We're so glad Josh was able to meet your storage needs. Give us a call at 888-786-7243 if there is anything we can do to earn 5 stars from you!","replyTime":"2019-07-28T13:55:00","review":"Thanks to Josh made it easy","source":"Google","submissionTime":"2019-07-27T00:00:00","userName":"Steven A."},{"reviewId":"d28a93f7-680c-48bc-b69e-6681872aad37","range":0,"rating":5,"reply":"Adrian, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're glad that Janice was able to meet your storage needs! Let us know if you need any future assistance!","replyTime":"2019-07-26T09:19:00","review":"Great service, clean and very thorough, thank you Janice for the help your very helpful","source":"Google","submissionTime":"2019-07-25T00:00:00","userName":"Adrian M."},{"reviewId":"7dd9cc54-bde6-4819-b43f-d0c8a7fcf2dc","range":0,"rating":5,"reply":"Thank you for returning to Extra Space, LoriAnn! We value you as a customer, and we're so happy you've chosen to rent with us again! Give us a call if you need anything!","replyTime":"2019-07-18T09:34:00","review":"Used before, always welling to come back. Good Customer service from Josh Creed.","source":"Google","submissionTime":"2019-07-17T00:00:00","userName":"LoriAnn S."},{"reviewId":"2f86c98c-1853-4692-b29f-c5b75720a796","range":0,"rating":5,"reply":"Thanks so much for the 5-star review, Joaquin! Hearing that you had a positive experience with Josh is the best thing we could hope for! Don't hesitate to reach out if there is anything else we can do to assist you!","replyTime":"2019-07-16T09:04:00","review":"Josh was awesome really helped me out with mattress bags and locks.","source":"Google","submissionTime":"2019-07-13T00:00:00","userName":"Joaquin A."},{"reviewId":"e8cf8bb1-7f5a-44b5-bf1e-107555e34e34","range":0,"rating":5,"reply":"We think Joshua is terrific too and we're so glad you had a positive experience renting with him! Thanks for the 5-star rating, David! ","replyTime":"2019-07-09T15:04:00","review":"Joshua was terrific!  Google was very difficult","source":"Google","submissionTime":"2019-07-08T00:00:00","userName":"David V."},{"reviewId":"cbf7cb17-ecd6-4d4b-99f3-61d47e6dbcee","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Marika! We're delighted to hear that Josh was able to accommodate your storage needs and provide a smooth rental process. We appreciate your business and are here to help should you need further assistance!","replyTime":"2019-07-07T15:22:00","review":"ME & MY FAMILY HAD 8 HOURS TO MOVE A 3,000 SQ FT HOUSE AND FIND A STORAGE ALL IN THIS SPECIFIC AMOUNT OF TIME. I WALKED INTO EXTRA SPACE STORAGE AND JOSH WAS THE MAN. JOSH ACCOMMODATED MY FAMILY NEEDS AND MUCH MUCH MORE. JOSH WAS ABLE TO RENT ME 2 STORAGES FOR AN AMAZING PRICE. HEAD OVER TO EXTRA SPACE STORAGE AND ASK FOR JOSH YOU WILL NOT DISAPPOINTED. THANK YOU JOSH SO MUCH ILL NEVER STORE ANYWHERE ELSE.\nBest, \nMS. LUCERO","source":"Google","submissionTime":"2019-07-06T00:00:00","userName":"Marika L."},{"reviewId":"ddc89168-1f69-473a-8ecd-a8a8e802ebe6","range":0,"rating":5,"reply":"Thank you for sharing your experience with us, Justin! It's wonderful to hear that Josh went above and beyond to meet your storage needs! Our team is here to serve you, so don't hesitate to give us a call at (505) 831-3922 if you need anything! ","replyTime":"2019-06-27T13:51:00","review":"Josh was incredibly helpful and knowledgeable about all their services, and even helped me avoid a headache ahead of my move in date by letting me know what upgrades they were making. He went out of his way to make sure I would have no trouble on my selected date and made it painless.","source":"Google","submissionTime":"2019-06-26T00:00:00","userName":"Justin N."},{"reviewId":"571337ce-aff1-46c6-bccf-7d0619f6c63f","range":0,"rating":5,"reply":"We're so glad you chose Extra Space Storage, Esther! It's wonderful to hear that Josh provided a helpful rental experience. Our team is here to serve you, so don't hesitate to stop by our office or give us a call at (505) 831-3922 if you need anything! ","replyTime":"2019-06-28T08:54:00","review":"Josh was an excellent help, i was totally lost on what i need it and he was such a help","source":"Google","submissionTime":"2019-06-26T00:00:00","userName":"Esther A."},{"reviewId":"c1de5a81-e197-4612-a33f-0fd3652e9c7f","range":0,"rating":5,"reply":"Thank you for your feedback, Zach. We are happy to hear the service you received at Extra Space was great! We pride ourselves on having a helpful and friendly staff and are thrilled to hear your experience reflects that. We really appreciate you taking the time to share your experience with us.  We're glad Joshua was able to help. Stop by the office if you need anything.","replyTime":"2019-06-26T14:32:00","review":"Great service!  Friendly and helpful, good experience.  Joshua Creed was awesome","source":"Google","submissionTime":"2019-06-24T00:00:00","userName":"Zach H."},{"reviewId":"028eb224-10cf-4ea6-a23d-3ad81981a2ba","range":0,"rating":5,"reply":"Thank you for the kind words, Jerrold! We're glad to hear Josh was able to meet your storage needs! Security is our top priority and we appreciate that you?ve trusted us with your belongings. Let us know if you need any future assistance! ","replyTime":"2019-06-18T14:29:00","review":"Josh is the best, I feel very safe with our belongings with her and her company!","source":"Google","submissionTime":"2019-06-17T00:00:00","userName":"Jerrold B."},{"reviewId":"1ab0f60f-2c34-414a-9c8d-e9c04a1022e4","range":0,"rating":5,"reply":"Thanks, Orlando! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service, and are thrilled to hear your experience with Joshua reflects that! We take great pride in protecting your belongings! Let us know if we can do anything else for you. ","replyTime":"2019-06-15T12:48:00","review":"Joshua Creed was extremely helpful, friendly and did not rush or pressure us in any way. The facility is secure and clean.","source":"Google","submissionTime":"2019-06-14T00:00:00","userName":"Orlando S."},{"reviewId":"6ae708eb-440f-4691-a7ba-356ba1cab246","range":0,"rating":5,"reply":"Thank you for the review, Jacqueline! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Your recommendation means the world to us, and we hope you won't hesitate to let us know if we can serve you in the future! ","replyTime":"2019-06-15T15:56:00","review":"Great service, staff was polite. Very helpful. Would recommend this place to anyone who wants to store their things here.","source":"Google","submissionTime":"2019-06-14T00:00:00","userName":"Jacqueline M."},{"reviewId":"ab0f70ba-36b9-4ee6-b95d-98b0cdea73d3","range":0,"rating":5,"reply":"Thank you so much for your kind words, Albert. We really appreciate you taking the time to share your experience with us. We're glad Josh was able to help. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-06-09T11:27:00","review":"Very good experience at this location! Josh was very helpful. I highly recommend this location to anyone!!!","source":"Google","submissionTime":"2019-06-05T00:00:00","userName":"Albert O."},{"reviewId":"bb46f73d-1fb4-4e50-ac69-65900af60ab0","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Evan! It's great to hear that Josh was able to meet your storage needs and provide a smooth rental experience. Your recommendation means a lot to us! Don't hesitate to reach out if you need anything from us! ","replyTime":"2019-06-01T13:10:00","review":"Prefessional and fast service by my man Josh. I walked in with no previous experience with storage units and he explained everything. I would definitely recommend this place!!","source":"Google","submissionTime":"2019-05-29T00:00:00","userName":"Evan R."},{"reviewId":"5ee3b130-e8f5-4321-aa3b-d4f21ef09c67","range":0,"rating":5,"reply":"Thank you for the excellent rating, Theresa. We are glad to hear Josh has provided you with exceptional customer service! Please stop by the office or give us a call if there is anything else we can do for you! ","replyTime":"2019-06-01T13:02:00","review":"Josh help me with all needs","source":"Google","submissionTime":"2019-05-29T00:00:00","userName":"Theresa A."},{"reviewId":"ad80110b-f195-4516-804a-f2455ff5da4a","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Stephanie. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Let us know if we can do anything else to assist with your storage needs!","replyTime":"2019-05-26T14:28:00","review":"Josh was very helpful and friendly","source":"Google","submissionTime":"2019-05-22T00:00:00","userName":"Stephanie P."},{"reviewId":"3be75fcc-0b16-4039-bb83-4d12b7094b97","range":0,"rating":5,"reply":"We appreciate your review, Tiorichard! We're glad that Josh was able to help find a solution to your storage needs. Let us know if we can do anything else for you! ","replyTime":"2019-05-23T09:58:00","review":"Josh helped me get everything situated and the correct size of unit i needed","source":"Google","submissionTime":"2019-05-20T00:00:00","userName":"Tiorichard O."},{"reviewId":"3d469475-d431-4c0d-bd85-9861aa33aeec","range":0,"rating":5,"reply":"Adrian, thank you for this review! We are so glad Josh and Janet provided you with excellent customer service, and we are excited to have you as a customer! Let us know if we can do anything else for you!","replyTime":"2019-05-16T07:46:00","review":"Josh and Janet were wonderful. The customer service was excellent!","source":"Google","submissionTime":"2019-05-14T00:00:00","userName":"adrian m."},{"reviewId":"f943bdd2-649a-4845-924b-b38a5b46df17","range":0,"rating":5,"reply":"Your review is appreciated, Jay! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by the office or give us a call if you need anything! ","replyTime":"2019-05-15T15:17:00","review":"Josh and Janice did a good job and great customer service","source":"Google","submissionTime":"2019-05-14T00:00:00","userName":"Baby J."},{"reviewId":"af3344f2-f331-4b90-bd51-2c085df11dc7","range":0,"rating":5,"reply":"Hi Mariano, thank you for your feedback. We're glad Joshua was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-05-11T14:55:00","review":"Joshua Creed was absolute help and went above and beyond in this situation together it taken care of..","source":"Google","submissionTime":"2019-05-10T00:00:00","userName":"Mariano G."},{"reviewId":"a9c691c9-132d-4525-9a8b-3b010d649a3a","range":0,"rating":5,"reply":"Thanks, Veronica! Your recommendation is the best compliment we can receive! We're glad our manager could provide a smooth rental experience. Don't hesitate to reach out if you have any questions or need further assistance!","replyTime":"2019-05-10T08:15:00","review":"I had a very nice experience. The manager was helpful and knew what he was talking about. I would recommend this site to anyone.","source":"Google","submissionTime":"2019-05-08T00:00:00","userName":"Veronica L."},{"reviewId":"e7f59501-215c-4b1b-9fe4-367b11b971cc","range":0,"rating":5,"reply":"Thank you for the kind words, Dominic! We're committed to providing excellent customer service. We're glad Josh and our team were able to help. Let us know if we can do anything to assist you!\n","replyTime":"2019-05-08T10:25:00","review":"Service was quick and very professional josh and his team made me feel well tAken care of I'm very pleased using extra space storge","source":"Google","submissionTime":"2019-05-06T00:00:00","userName":"Dominic M."},{"reviewId":"62ba695e-a7d8-4e92-9e73-c2715e831d1d","range":0,"rating":5,"reply":"Thank you for the kind words, Paul! We're pleased to hear you've had such a positive experience with Josh, and we appreciate your recommendation! Let us know if we can answer any questions about your rental!","replyTime":"2019-05-06T15:21:00","review":"I was greeted by Josh when I walked in. He was very curious, and great customer service. I would definitely refer family and friends. A+ for exceptional customer service.","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Paul R."},{"reviewId":"1d6c3bf8-f295-43cd-a509-df10001d482c","range":0,"rating":5,"reply":"Thanks, Jesse! We're glad to hear you've had a positive experience with Josh throughout the rental process. Stop by our office if you need any future assistance! ","replyTime":"2019-05-06T14:01:00","review":"Josh creed was very professional and friendly no complaints","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Jesse M."},{"reviewId":"80120780-257b-4469-ba40-259faf0707ae","range":0,"rating":5,"reply":"Thank you for your kind words, Marie! It is wonderful to hear that Josh provided you with the excellent service we strive to provide for all of our customers. Let us know if we can further assist with your storage needs! ","replyTime":"2019-05-04T16:03:00","review":"My goodness I?ve never left a place wanting to rate a 10 star but if I could I would. Josh, was an excellent guide and answered all the questions I had. This man needs a raise!! Very professional and made sure I was satisfied.","source":"Google","submissionTime":"2019-05-03T00:00:00","userName":"Marie C."},{"reviewId":"2e368e15-40d2-4fad-ac55-06f866c41550","range":0,"rating":5,"reply":"Thanks for your review, Angel! We're glad to hear Joshua was able to quickly address your storage needs. Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance!","replyTime":"2019-04-25T13:10:00","review":"Joshua was very professional nice easy and fast to work with thanks to him","source":"Google","submissionTime":"2019-04-24T00:00:00","userName":"Angel M."},{"reviewId":"2e4bfc2e-0ba2-4a92-9227-6c41dc8be3c4","range":0,"rating":5,"reply":"Thank you for the kind words, Glenn! We're pleased to hear you've had such a positive experience with Janice and Joshua, and we appreciate your recommendation! Let us know if we can answer any questions about your rental!","replyTime":"2019-04-23T15:06:00","review":"Janice and Joshua at Extra Space were great. They took great care of me and provided a great experience. Highly recommend.","source":"Google","submissionTime":"2019-04-23T00:00:00","userName":"Glenn B."},{"reviewId":"c1b23aec-1be1-4f6b-b2ae-6484531fd98f","range":0,"rating":5,"reply":"Thanks, Lydia! We're pleased to hear you've had a positive experience with Josh throughout the rental process. Let us know if we can answer any questions about your rental!","replyTime":"2019-04-20T17:00:00","review":"Josh was excellent","source":"Google","submissionTime":"2019-04-19T00:00:00","userName":"Lydia E."},{"reviewId":"c501602c-b3dc-490f-8527-04fa109fb101","range":0,"rating":5,"reply":"Thanks for being a loyal customer, Ron! We're so glad we could find a solution for your storage needs. Stop by the office if you need any assistance!","replyTime":"2019-04-18T17:00:00","review":"Very professional and second time back and couldn't be any happier..thanks again","source":"Google","submissionTime":"2019-04-18T00:00:00","userName":"Ron R."},{"reviewId":"571a0f26-0cf8-490c-8ee9-f002b2247369","range":0,"rating":5,"reply":"Thank you for your review, Dominic! We are so happy to hear Josh was able to earn your business and we appreciate you sharing your experience with us. Let us know if we can further assist with your storage needs!","replyTime":"2019-04-17T17:00:00","review":"Josh was really professional and had a great attitude and helped me with everything I needed thank you Josh","source":"Google","submissionTime":"2019-04-17T00:00:00","userName":"Dominic A."},{"reviewId":"53bed246-a3d6-4a3c-96b8-7b8d4de65b5b","range":0,"rating":5,"reply":"Hi Gustavo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff. We're glad Janice and our team were able to help. Stop by the office if you need anything.","replyTime":"2019-04-15T17:00:00","review":"Fun work team with Janice","source":"Google","submissionTime":"2019-04-11T00:00:00","userName":"Gus M."},{"reviewId":"da8b8923-3358-4728-be5a-492c1d882a93","range":0,"rating":5,"reply":"Thanks, Nova! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out if you need further assistance!","replyTime":"2019-04-15T17:00:00","review":"Great customer service ! The lady that helped us was really nice and professional not to mention she was great with my 1 year old daughter. She did everything really fast which was convinent for us . If you're looking for a storage unit this is definitely the place to go!","source":"Google","submissionTime":"2019-04-10T00:00:00","userName":"Nova P."},{"reviewId":"f6ae3d3c-91c9-4fab-a17b-88fd10a9f355","range":0,"rating":5,"reply":"Thank you for the excellent rating, Lol Master! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Janice! Give us a call at (505) 831-3922 or stop by the office if you need anything.\n\n","replyTime":"2019-04-09T13:50:00","review":"Janice was so polite and very helpful and knowledgeable about the sizes and prices and she's just lovely to work with\n??","source":"Google","submissionTime":"2019-04-08T00:00:00","userName":"lol m."},{"reviewId":"0c63b6b0-0271-4750-a299-4fe39e4e4a19","range":0,"rating":5,"reply":"Hi Demetrius, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. Let us know if we can do anything to assist you!","replyTime":"2019-04-08T17:00:00","review":"Very courteous professaional and polite.","source":"Google","submissionTime":"2019-04-04T00:00:00","userName":"Demetrius O."},{"reviewId":"73b61ccb-a927-44eb-9c5d-de83107f6132","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Ron! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jennifer! Let us know if we can do anything else to assist with your storage needs.","replyTime":"2019-04-08T17:00:00","review":"Jennifer was great to deal with she was very very helpful and understanding I appreciate all her help thanks OK","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Ron T."},{"reviewId":"68e781ce-e69b-4657-bff0-23b6ec86b8e6","range":0,"rating":5,"reply":"Hi John, we're glad Josh was able to help! We're committed to providing excellent customer service. We appreciate you taking the time to provide your feedback.","replyTime":"2019-04-01T17:00:00","review":"Josh was really polite and went out of his way to help me. Great service, I really appreciate all of his help!","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"John S."},{"reviewId":"ac0b3b7e-5f13-47ae-8319-34a3acd6e9fd","range":0,"rating":5,"reply":"Thanks, Adriana! We're glad to hear Josh was able to help! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance!","replyTime":"2019-04-01T17:00:00","review":"Josh was great, very helpful. Excellent  customer service.","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"adriana a."},{"reviewId":"da256781-24b3-4031-849b-d77d345d6dbb","range":0,"rating":5,"reply":"Thanks, Yaneliz! We're glad to hear Janice was able to provide a smooth rental experience! Our team is here to serve you, so give us a call at (505) 831-3922 if you need any future assistance.","replyTime":"2019-04-01T17:00:00","review":"Janice was wonderful, great customer service. She was very helpful.","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Yaneliz A."},{"reviewId":"640092c6-2df5-486d-bc03-1031154dfddd","range":0,"rating":5,"reply":"Hi Jim, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. Your recommendation to friends and family is the best compliment that we can receive! Stop by the office if you need anything.","replyTime":"2019-04-01T17:00:00","review":"The employes were very helpful and courteous. I would recommend this place for storage I appreciate that they took the time to help me find a good storage place for my stuff.","source":"Google","submissionTime":"2019-03-29T00:00:00","userName":"Jim C."},{"reviewId":"9d980ec5-f3e3-43ad-8934-968713cf1932","range":0,"rating":5,"reply":"Thank you for the excellent rating, Vince! We're glad you had a positive experience storing your belongings with us. Don't hesitate to reach out if we can further assist you!\n\n","replyTime":"2019-03-23T14:30:00","review":"Really helpful would recommend","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Vince G."},{"reviewId":"a8b452d4-2cfb-45b9-869d-42d8a0f847ce","range":0,"rating":5,"reply":"Hi Cassandra, thanks so much for your review! We are thrilled to hear your experience with Janice was positive and we're always here to help with your storage needs! Give us a call at (505) 831-3922 or stop by the office if you need anything!\n\n","replyTime":"2019-03-26T14:18:00","review":"Janice was knowledgeable great customer service","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Cassandra E."},{"reviewId":"e2d10f0c-b634-49b8-a355-8e0706aaa7a6","range":0,"rating":5,"reply":"Thank you Josette! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We're glad Janice was able to help. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.\n\n","replyTime":"2019-03-25T16:19:00","review":"Extra space is a nice place very well kept up and in a nice area. Janice is the one that helped us set up for a storage and she?s awesome very friendly we didn?t have to ask too many questions because she covered everything we needed to know we thank you Janice and extra space for an awesome experience","source":"Google","submissionTime":"2019-03-25T00:00:00","userName":"Josette B."},{"reviewId":"e545c5de-bffd-497b-a11d-3df1e2e4cda4","range":0,"rating":5,"reply":"Hi Anthony, Thank you for taking the time to leave your feedback! We're glad Janice was able to help you and your family. Don't hesitate to reach out if you need anything!","replyTime":"2019-03-20T10:00:00","review":"Janice off of airport rd was very professional and extremely helpful to my family thanks for all your help","source":"Google","submissionTime":"2019-03-19T00:00:00","userName":"Anthony V."},{"reviewId":"aed23e73-eef6-4a67-b60a-bc5f31532d78","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie is AWESOME. Her customer service is impecable. She has been helpful and gone above and beyond her duties. Storage facility is clean. Jamie will definitely take care of all your storage needs. Good job Jamie ??","source":"Google","submissionTime":"2019-03-15T00:00:00","userName":"Crystal W."},{"reviewId":"5ebc66ba-2e0e-4c0c-bad7-f87ea70f59d2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice got me a great deal","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Jordon H."},{"reviewId":"9b258e1f-83e5-4623-9931-a03bfcbf4287","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice helped my friend out with a good deal!","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Carlos H."},{"reviewId":"853d6aba-8b6a-4f7b-b452-ef302b0e2302","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie was extremely friendly and helpful. It was a great experience and I would recommend everyone I know.","source":"Google","submissionTime":"2019-03-14T00:00:00","userName":"Vance H."},{"reviewId":"81912f41-4ac3-4411-9efa-40153b3dd29b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Thank you Janice Forsyth for helping me with the right storage . A fast move in.","source":"Google","submissionTime":"2019-03-07T00:00:00","userName":"Vivian D."},{"reviewId":"eb04786d-4235-4b94-b95f-3d35fe07467b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I have never been happier with a storage facility then extra space .Jamie was very knowledgeable, and friendly she answered every question I had, she is very friendly and professional.... Without a doubt the cleanest.I have recommended this storage facility to all my friends and family .Thank you Jamie, for your time and expert knowledge in helping me find the storage unit that suits me","source":"Google","submissionTime":"2019-03-05T00:00:00","userName":"Misty A."},{"reviewId":"3a08b03c-582a-4b5c-bb95-11f05049c6f8","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie and Janice were very professional they are very personable !thank you ladies for your great service I will be recommending to family and friends","source":"Google","submissionTime":"2019-03-05T00:00:00","userName":"El C."},{"reviewId":"d8e7477b-b917-48e8-9535-7c9a99188807","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"If you want great service simply ask for Jamie That's what customer service is about she's the definition of it","source":"Google","submissionTime":"2019-03-05T00:00:00","userName":"Sunil S."},{"reviewId":"455910a1-f892-4c8a-9773-6d2a94967ee2","range":0,"rating":5,"reply":"Thank you Gustavo! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We're glad Jamie was able to help. \n","replyTime":"2019-03-04T13:49:00","review":"Jamie was very helpful, clean place thanks!","source":"Google","submissionTime":"2019-03-02T00:00:00","userName":"Gustavo M."},{"reviewId":"51117251-ef7a-4c7c-b940-d2097710f696","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Excellent facility and personnel. The manager does her job extremely well.","source":"Google","submissionTime":"2019-02-23T00:00:00","userName":"Glen R."},{"reviewId":"06754610-5216-48fd-912e-53a14ad70c54","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie was amazing, quick, efficient and polite. She managed to help me and another customer at the same time without making anyone feel like they were being ignored. Excellent service, thank you!","source":"Google","submissionTime":"2019-02-22T00:00:00","userName":"chybagus"},{"reviewId":"2ac3a890-3a6e-4682-8433-49d69734f716","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Would like to thank Jamie for quickly taking care  of me and getting another lock put on my storage. Very nice and helpful and new exactly what she was doing. Thank you.","source":"Google","submissionTime":"2019-02-22T00:00:00","userName":"robert R."},{"reviewId":"6e8cc35e-0564-4c89-98ff-935b376e8abc","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie was great to work with and explained everything we needed to know in a professional manner.  Easy access to and from unit.","source":"Google","submissionTime":"2019-02-22T00:00:00","userName":"Daniel &."},{"reviewId":"0a1787de-e21a-4fa4-8283-7e8a05eec9e0","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very satisfied really well explained and helpful","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"Joanna O."},{"reviewId":"f38e291f-45f2-443b-8f40-62d211fbcd7f","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice and Jamie are very polite and professional.","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"Juan A."},{"reviewId":"ce2126fd-d62f-4b4b-9b58-f752dd3aa841","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie, was extremely helpful and went out of her way to provide me with good service!!!! So thankful!","source":"Google","submissionTime":"2019-02-16T00:00:00","userName":"Laura P."},{"reviewId":"e68aa566-4873-45a2-a19f-751d31126c0f","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Good experience. Jamie Armijo was fantastic!!","source":"Google","submissionTime":"2019-02-14T00:00:00","userName":"Dominique B."},{"reviewId":"d953c7fb-3fa2-4931-9746-c9993a35e198","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great customer service very clean and respectful will be back","source":"Google","submissionTime":"2019-02-14T00:00:00","userName":"Billy W."},{"reviewId":"1d867dd4-5c7c-4fce-93db-7188c55ba2d2","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I used this storage facility for more than 13 years. It's staff (Amber and Janice when I moved out today) has always been friendly, courteous, and helpful! They really go out of their way for you.  Thank you!","source":"Google","submissionTime":"2019-02-02T00:00:00","userName":"Dragondrey C."},{"reviewId":"8ffc418e-1f6d-4749-8809-b54ab1a4823a","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice and amber were really kind and helpful awesome customer service highly recommend!!","source":"Google","submissionTime":"2019-02-02T00:00:00","userName":"Desiree S."},{"reviewId":"feccd985-4dc4-4867-b423-07f1f99362c0","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jamie?s is awesome!!!","source":"Google","submissionTime":"2019-01-24T00:00:00","userName":"Ramona L."},{"reviewId":"cca51356-9a1e-49d7-87a5-40cb24224f38","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Nice","source":"Google","submissionTime":"2019-01-16T00:00:00","userName":"Jose f."},{"reviewId":"d7dc08f7-8605-42dd-95e5-5178dc55db7b","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Janice was great she has great customer service","source":"Google","submissionTime":"2019-01-05T00:00:00","userName":"Joshua O."},{"reviewId":"9a67032b-e13a-4569-94b2-1bcddef22c35","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The check in was very quick thanks to janice","source":"Google","submissionTime":"2019-01-04T00:00:00","userName":"Dolores V."},{"reviewId":"e7452016-b826-4902-8346-55c766886c47","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Helpful staff. Decent rates. Convenient to access. Good storage solution!","source":"Google","submissionTime":"2018-12-27T00:00:00","userName":"Elizabeth B."},{"reviewId":"7d34a3c5-066a-485c-9f7e-336560b06e0d","range":0,"rating":4,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Not a bad place. Does need to have cheaper prices.","source":"Google","submissionTime":"2018-12-23T00:00:00","userName":"Troy W."},{"reviewId":"5e1f2580-9169-4563-9be2-71ef1cd7f906","range":0,"rating":5,"reply":null,"replyTime":null,"review":"A+++++","source":null,"submissionTime":"2016-09-24T22:19:00","userName":"Brent"},{"reviewId":"66fb9c25-2948-4f01-a2a8-cba72402c765","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I am fairly new to ESS, as I have only been a tennent here since mid-November. I am NOT however new to the \"storage scene\" as I have had to rent units in 3 other facilities in the past. I have been extremely satisfied with ESS in every possible way! The until is the average size I've rented in the past but significantly cheaper. The management is friendly and always very helpful and caring. I have, in the past, dealt with management that has cut my lock because they mixed up their records. They thought my unit belonged to a delinquent account. It was nearly a WEEK that my stuff wasn't secured before I was even notified...then forced to pay an additional \"new lock\" fee for their mistake. ESS however immediately noticed when I hadn't closed my unit correctly and after THEY secured it tried for two weeks to contact me. I coiukldnt have been more greatful knowing that my stuff was safe and secured!! Thank u Extra Space Storage!","source":null,"submissionTime":"2015-03-10T23:39:06","userName":"Sara"},{"reviewId":"c36a5d79-86a2-4def-9bf9-4ca8071caa4b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"since i have rented with extra space i have had great experience with thier customer service the employees are kind and make you feel welcome.","source":null,"submissionTime":"2013-10-23T15:38:30","userName":"Tina"},{"reviewId":"bbab1b8b-1a2f-4874-a3d9-5b3f8b3fd60f","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I was very impressed with facility and storage locations. Storage was cleaned for us before we even put our things inside the container, Very good size for the price, highly recommanded.","source":null,"submissionTime":"2013-01-05T14:25:09","userName":"JV28"},{"reviewId":"d7874b6e-37f6-42d3-ab3e-5580743e7b96","range":0,"rating":5,"reply":null,"replyTime":null,"review":"We have been renting a storage space from Extra Space for about two months now and it has been a great experience. The girl at the front was very friendly and knowledgeable and got me in and out in great time. We have had no problems with anyone tampering with our storage. Would rent here again should we ever need to.","source":null,"submissionTime":"2013-01-02T17:04:15","userName":"Heedie01"},{"reviewId":"f2493201-fa33-4610-981f-b2a33846f37d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"It's hassle-free, quiet, and clean. The staff is friendly. 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