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We're glad to hear Arizona provided great assistance and helped you feel secure, and we will be sure to share your kind words with them and the team.","replyTime":"2026-10-24T13:46:00","review":"Arizona was a great help and kept me secured","source":"Google","submissionTime":"2026-10-24T00:00:00","userName":"gee d."},{"reviewId":"d629953f-65ce-47f9-8e80-9f26f5b04bc8","range":0,"rating":5,"reply":"Thank you for sharing your experience, Porsha. We are glad to hear that Arizona was so helpful and made your moving experience smooth. We will be sure to share your kind words with her and the rest of the team at Extra Space Storage.","replyTime":"2026-10-24T13:47:00","review":"Arizona was very nice and helpful. She made the whole moving experience smooth.","source":"Google","submissionTime":"2026-10-24T00:00:00","userName":"Porsha L."},{"reviewId":"b216aa48-cd9e-4fc2-bde3-c95540c6e1da","range":0,"rating":5,"reply":"Rosalia, thank you for sharing your experience! We're glad to hear Arizona walked you through the process and provided helpful support. We will be sure to share your kind words with Arizona and the rest of the team. Thank you for choosing Extra Space Storage!","replyTime":"2026-10-21T12:16:00","review":"Arizona was very helpful and explained and walked me through the process. Im glad I picked this location. Thank you!","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"Rosalia T."},{"reviewId":"12b321e6-20ed-4d06-a2d5-62219b6c8eb6","range":0,"rating":5,"reply":"Thank you, Patty, for sharing your experience with Extra Space Storage! 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We are glad to hear that you received great support, and we will share your kind words with Arizona and the team.","replyTime":"2026-09-23T18:32:00","review":"Great support and customer service from Arizona. Will definitely recommend!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Joshua R."},{"reviewId":"c0659cc5-35ad-4abc-8907-75572294bbeb","range":0,"rating":5,"reply":"Thank you, Greg, for sharing your experience with Extra Space Storage. We are glad to hear that Arizona took great care of you, and we will share your kind words with them and our team!","replyTime":"2026-09-24T18:19:00","review":"Arizona provided us with excellent customer service and support!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Greg G."},{"reviewId":"75e82a5f-6278-4242-8f8f-4310c170fa1e","range":0,"rating":5,"reply":"Thank you, Michelle, for sharing your experience and for choosing Extra Space Storage. We are glad to hear that Arizona was so helpful, and we will pass along your kind words to her and the rest of our team.","replyTime":"2026-09-24T18:18:00","review":"Arizona was so sweet and helpful she is truly a blessing to extra space storage. Thank you for being so awesome and pleasant. Glad to be renting here.","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Michelle R."},{"reviewId":"cebd5ba6-96a7-4e09-b193-649a3f937a05","range":0,"rating":5,"reply":"Aaron, thank you for sharing your experience with Extra Space Storage! We're glad to hear Arizona was able to assist you with finding the right unit for your needs, and we will be sure to share your kind words with them and the team.","replyTime":"2026-09-23T07:41:00","review":"Arizona was an amazing assistant providing price differentials and helping me find the right unit for my storage supplies!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Aaron W."},{"reviewId":"aed3cd8c-17b1-408e-a237-b1a6755c5b03","range":0,"rating":5,"reply":"Thank you for sharing your experience with us! We're glad to hear you enjoyed our clean units and welcoming environment. We will be sure to share your kind words with Arizona and the rest of the team at Extra Space Storage.","replyTime":"2026-09-25T13:28:00","review":"Excellent customer service. Clean and nice units. Arizona was the greatest personality on the site. Thanks for the smiles and welcoming environment.","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Monster"},{"reviewId":"ee3d6a72-f853-42ab-b0dd-9e66f8fdc7d4","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Mel! We are glad to hear that switching to a larger unit went smoothly and that Arizona took such great care of you. ","replyTime":"2026-09-25T08:21:00","review":"Had to switch to a larger unit & Arizona was awesome, got me in same day. She's absolutely lovely & keeps the grounds so clean, highly recommended, thank you Arizona!!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Mel M."},{"reviewId":"34e81f9d-8e6d-425f-822d-3d1bf00286d7","range":0,"rating":5,"reply":"We're so glad to hear that Arizona provided you with such kind and helpful service, explaining everything in detail and showing you around, Evie. We'll share your kind words with Arizona and our team. It's great to know you found our Extra Space Storage facility clean and secure, and appreciated the availability of carts. We appreciate you choosing us to store your belongings!","replyTime":"2026-09-06T11:05:00","review":"Arizona was so very kind and helpful. She explained everything in detail and even took us to see the unit. The place is very clean, very secure and they have plenty of carts to use. Great place to store all your belongings. ??????","source":"Google","submissionTime":"2026-09-06T00:00:00","userName":"Evie G."},{"reviewId":"af3c9866-2a75-4601-a5ef-db78d626d0ee","range":0,"rating":5,"reply":"Thank you for your 5-star review,  Heidi! We appreciate you recognizing Arizona for her exceptional service at Extra Space Storage. It's great to hear she consistently exceeds expectations, ensures the safety of your belongings, and maintains such a positive attitude. We will be sure to share your kind words with Arizona and our team. We're glad to have you as a customer!","replyTime":"2026-09-01T09:58:00","review":"Arizona by far meets expectations. She is on top of anything that needs to be done to make sure our things are safe. Best attitude. Since I have been with your company and the last she is the best choice you could have ever put in charge.","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Heidi V."},{"reviewId":"722353a0-fbf3-4171-80eb-4151ce31e44e","range":0,"rating":5,"reply":"Brent, thank you for your 5-star review! We're so glad to hear that Arizona provided you with such excellent service. We will be sure to share your kind words with Arizona and the rest of our team at Extra Space Storage. We appreciate your support!","replyTime":"2026-09-01T10:05:00","review":"Love Arizona she is very good at what she does","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Brent V."},{"reviewId":"78b170fb-5eb4-4e5e-95a0-f5eb9ab59e9b","range":0,"rating":5,"reply":"Thank you for taking the time to share! We're glad Arizona made your setup experience easy and welcoming, Kayla.","replyTime":"2026-08-09T15:45:00","review":"Arizona was so helpful and friendly ! Thanks for making setup easy","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Kayla C."},{"reviewId":"7327a1b2-a455-4eb7-90f5-b721f3034b60","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Julio! Arizona's dedication—explaining everything thoroughly and assisting with your trailer—reflects our commitment to excellent service.","replyTime":"2026-08-03T16:39:00","review":"Arizona was AMAZING!! Such great help!! She walked us through everything and explained everything to the T! She also offered to physically help us with out trailer out in the hot weather!! She was amazing A one customer service!!!","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"JULIO C."},{"reviewId":"6afddcb0-c822-4146-95c4-815e14d861c8","range":0,"rating":5,"reply":"We are excited to hear check-in was a breeze and our store manager made a great impression, Morgan. Thank you!","replyTime":"2026-08-01T10:24:00","review":"Easy to find, check in was a breeze, and store manager was great.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Morgan W."},{"reviewId":"e3ac5bf8-27f3-4382-93b8-e831b89f5b7e","range":0,"rating":5,"reply":"Thank you for taking the time to share this! We're glad our team and clean facility made a great impression, Georgine.","replyTime":"2026-08-01T11:59:00","review":"Super friendly and helpful employee.  The facility is very clean and well taking care of .","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Georgine F."},{"reviewId":"78bb530a-8429-4113-bfcb-f38bdfd74b78","range":0,"rating":5,"reply":"We are honored to hear access, hours, and staff all hit the mark. Austin, we appreciate you sharing your experience with Extra Space Storage!","replyTime":"2026-08-02T09:02:00","review":"It was super easy access and hours were great and the staff was amazing","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"austin L."},{"reviewId":"b1e86ff7-2b0f-4c1d-9dd4-92bd985cdf7f","range":0,"rating":5,"reply":"We are grateful for your kind words! Glad Arizona helped you find an affordable, clean unit quickly. We look forward to serving you!","replyTime":"2026-07-31T14:25:00","review":"Arizona is the Very Best thank-you so much needed a place in a hurry the unit was not only affordable but clean and friendly service!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Urban N."},{"reviewId":"d61e8aed-ce8c-4a5c-848f-d426423abbb0","range":0,"rating":5,"reply":"We are glad to hear Arizona made your onboarding smooth. The digital, newer facility experience is exactly what we aim to provide. Thank you, Jesus!","replyTime":"2026-07-30T10:13:00","review":"Arizona help with the onboarding and it was smooth, the facility is newer and everything is digital which I personally prefer.","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Jesus R."},{"reviewId":"022ab664-7748-40cf-9cff-852db5da7cf4","range":0,"rating":5,"reply":"We are thrilled to hear you found us clean, safe, and professional. Your experience reflects our commitment to high standards.","replyTime":"2026-07-29T07:44:00","review":"Very Clean Safety Professional","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"remodeling.alex6pro S."},{"reviewId":"d7214681-82b0-4670-b8f4-1ea623b39aa9","range":0,"rating":5,"reply":"We sincerely value your feedback, Dalex. Professional, clean, and secure — that's exactly the experience we aim to deliver.","replyTime":"2026-07-29T07:44:00","review":"Muy profesional muy Limpio y seguro","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Dalex K."},{"reviewId":"14990b1a-88e6-4160-bb50-fb29739e706a","range":0,"rating":5,"reply":"Thank you, Isaac! We're glad you found our customer service trustworthy and our location convenient.","replyTime":"2026-07-29T16:22:00","review":"Good customer service, trustworthy service and services location","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Isaac R."},{"reviewId":"8c49f780-a5d8-4e48-a3ae-e3bb3ea03fe4","range":0,"rating":5,"reply":"Thanks for the review and the 5 stars Jacqueline!","replyTime":"2019-05-01T17:00:00","review":"Friendly and helpful staff always. The facility is always very clean??","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Jacqueline C."},{"reviewId":"09705746-2f7a-4a27-85cd-d229589c7103","range":0,"rating":5,"reply":"Thank you, Darcy, for taking the time to share! We're glad Extra Space Storage meets your many storage needs.","replyTime":"2026-07-22T18:40:00","review":"Many ways of storage needs","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Darcy B."},{"reviewId":"05a3dc43-7774-4ffe-9876-805f0ee3a445","range":0,"rating":5,"reply":"We are happy to hear setup was easy, Rob! Thanks for the kind words.","replyTime":"2026-07-21T17:27:00","review":"Awesome, and super easy to get setup! Ty :D","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Rob T."},{"reviewId":"7a36335e-74a6-4142-84ae-c085cfbccb40","range":0,"rating":5,"reply":"We are grateful for your kind words Self! Friendly service and answered questions are what we aim for. See you next time!","replyTime":"2026-07-20T10:14:00","review":"Great Service\nVery Friendly\nAnswered all of my questions","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Self M."},{"reviewId":"16404017-f5a0-4a16-9d9b-e548a53aa2a1","range":0,"rating":5,"reply":"We're pleased to hear you had a super awesome experience at Extra Space Storage. Thank you for taking the time to share your feedback, Abby. ","replyTime":"2026-07-15T14:53:00","review":"Super awesome, safe, easy and friendly place.","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Abby D."},{"reviewId":"9db5872a-9be9-4ea4-90e9-bfeb75c5c838","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with our friendly, helpful team. Your recommendations mean the world to us Darryl!","replyTime":"2026-07-13T10:46:00","review":"Great customer service, very friendly and helpful. I will recommend all of my friends.","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"darryl h."},{"reviewId":"6754d95e-d9d6-4dca-b5af-cf20ad8f23df","range":0,"rating":2,"reply":"It's regrettable to hear about your experience with the rent increase, Michele. Please feel free to reach out to us at (253) 582-7797 to discuss this further. Thank you for your feedback.","replyTime":"2026-07-11T07:14:00","review":"Update: I take back what I said about best prices in town! Best prices for a few months until they jack your rent up 100 bucks! When you have 2 units it double sucks. I'll be getting out ASAP ??\n\nArizona is a fabulous site manager. Very friendly and goes the extra mile ?? super clean, super convenient and the best prices in town!","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Michele W."},{"reviewId":"5a8194c8-f446-4f5c-96e2-87489f62077c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kaytie! Glad the facility is clean. We're always working to make navigation easier for our customers.","replyTime":"2026-06-30T14:07:00","review":"A little bit of a maze but very clean","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Kaytie B."},{"reviewId":"8cd746c8-3a12-42e5-81c0-dffc8257f7e0","range":0,"rating":5,"reply":"We greatly appreciate your kind words, Joseph! Our blue-haired rock star will be thrilled to hear this.","replyTime":"2026-06-30T14:07:00","review":"Love the worker with the blue hair dye she is a rock star","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Joseph B."},{"reviewId":"eef16122-b5ec-4c39-a642-2d456a2197f6","range":0,"rating":5,"reply":"We are utterly delighted to hear that Arizona made your experience so helpful and friendly. We'll share your kind words with her, Micah!","replyTime":"2026-06-20T12:06:00","review":"Arizona was so helpful and friendly. She was great!","source":"Google","submissionTime":"2026-06-20T00:00:00","userName":"micah b."},{"reviewId":"8a7e87c7-1b63-4b39-ae58-5a7463f631a1","range":0,"rating":5,"reply":"We are thrilled to hear you found our prices great and service informative. We look forward to serving you again at Extra Space Storage, Brenda!","replyTime":"2026-06-20T12:23:00","review":"Very nice and informative great prices","source":"Google","submissionTime":"2026-06-20T00:00:00","userName":"brenda"},{"reviewId":"3fb45865-b785-41a5-86f4-3385b6e0227a","range":0,"rating":2,"reply":"We apologize for falling short, David. We hear your concern about customer service. Please call us at (253) 582-7797 so we can improve your experience.","replyTime":"2026-06-15T10:03:00","review":"The facility is kept nice. The storage units are acceptable. The customer service at this location could be better. May update this later on should my opinion on anything change.","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"David"},{"reviewId":"04a222d6-89be-4476-8c8f-2815bde9f5f0","range":0,"rating":5,"reply":"Thank you, Skylar, for your wonderful feedback! We genuinely appreciate your kind words about our friendly, helpful team and your recommendation.","replyTime":"2026-06-03T17:45:00","review":"I love using this place they are always friendly and very helpful. I would tell everyone to use this place.","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Skylar H."},{"reviewId":"a6877084-1cd6-473c-95e3-3b4ec37be08d","range":0,"rating":5,"reply":"We are overjoyed to hear about your smooth experience! Thanks, Mascarinas, for appreciating our friendly manager and storage choices.","replyTime":"2026-05-31T14:37:00","review":"We were renting a storage for our car, it was really a smooth and awesome experience. The manager is so friendly! We appreciate it, giving us choices.","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Mascarinas F."},{"reviewId":"df596a37-518b-4963-9a26-c2af1786dfcb","range":0,"rating":5,"reply":"Thank you for your review Misty! We're thrilled you experienced our fast, friendly, and courteous service.","replyTime":"2026-05-13T13:33:00","review":"Fast, friendly, and courteous.","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Misty G."},{"reviewId":"3990bde2-3f9b-4704-9492-3f691a78c53a","range":0,"rating":5,"reply":"Thank you for the kind words, Sean. We're glad our manager was able to help! Our team is here to serve you, so feel free to give us a call if you need any future assistance.","replyTime":"2026-05-05T12:38:00","review":"Very helpful.","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Sean K."},{"reviewId":"da53fbcd-446b-46e3-a874-a9750088a97b","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback about our professional and helpful front desk service, A. Jiménez.","replyTime":"2026-05-05T17:24:00","review":"Very professional front Desk lady and helpful.","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"A. J."},{"reviewId":"f45bc47f-e0c9-4093-b169-7aab81463cc0","range":0,"rating":5,"reply":"Thank you, Dee, for taking the time to share your positive feedback with Extra Space Storage!","replyTime":"2026-05-01T19:02:00","review":"Great ????","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Dee W."},{"reviewId":"0b465ce1-d671-4c4f-a8c8-1fe7f6285d9d","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Chad! Arizona's expertise and our clean facility make all the difference.","replyTime":"2026-05-01T09:11:00","review":"You rock 'ARIZONA'!!  She was on top of everything, knew her stuff. Thanks for the great customer service. Very clean and easy to work with. Would recommend this place to everyone.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"chad r."},{"reviewId":"762aec9d-5607-4418-b2bc-edd1a03b388e","range":0,"rating":5,"reply":"We are delighted to hear Arizona provided quick, efficient service! Thanks for choosing us over other storage options, Brandon.","replyTime":"2026-04-23T07:55:00","review":"Great facility! Arizona is quick, efficient, and knowledgeable. Way better than public service storage experiences I dealt with prior.","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"brandon b."},{"reviewId":"88b43567-0d36-43a4-abf2-09cfb0c8ee1e","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Went to purchase a washer from a gentleman on marketplace with my dad. He had the unit here, not us. My dad pulled into the handicapped parking spot so we could ride in together behind the gentleman selling the washer in my truck. The staff were completely rude, came out before my father (a cancer patient) was even out of his car demanding to know his business here. Then they wouldn't let us follow the gentleman in with our truck. I get it's a sketchy area and I'm sure they have to be on alert, however there was no need for the entitlement and attitude towards us. I'd highly recommend you store things elsewhere.","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Brittaney B."},{"reviewId":"61b50d1a-f221-4116-b7b3-25aa95ea2462","range":0,"rating":5,"reply":"Your review is appreciated! Thanks for recognizing our excellent service at Extra Space Storage.","replyTime":"2025-12-23T07:56:00","review":"Excellent service, great service and place to rent","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Jon &."},{"reviewId":"01e2df0f-5263-4e1e-9f7c-9744850baf34","range":0,"rating":5,"reply":"Your positive experience means everything to us, Wendy! Thank you for recognizing our team's courteous service at Extra Space Storage.","replyTime":"2026-04-09T08:14:00","review":"Very courteous!","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"Wendy P."},{"reviewId":"5a3eeb17-90a2-4de8-a02d-f65cf90f0db3","range":0,"rating":5,"reply":"Thank you for your feedback, Kassia. We’re glad Arizona could assist you again and make your experience excellent. We appreciate your continued trust.\n","replyTime":"2026-04-05T11:57:00","review":"Arizona is a great manager and very helpful with me getting a unit today and I’ve rented here before and she is the best!! Thank you","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"kassia j."},{"reviewId":"4630cc2a-a903-4d90-9bec-b76b348ed4c0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Desiree! We're thrilled you had such a perfect experience with our team.","replyTime":"2026-03-28T15:13:00","review":"She’s absolutely perfect","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Desiree D."},{"reviewId":"36a5a5ad-f091-4e34-a16d-da6095592132","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback, Joseph! We're thrilled Arizona provided excellent service and clear explanations.","replyTime":"2026-03-26T08:42:00","review":"Arizona did an awesome job explaining stuff to me, thank you Arizona","source":"Google","submissionTime":"2026-03-25T00:00:00","userName":"Joseph F."},{"reviewId":"44bc942e-032f-4391-b503-b376ca3cd67a","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience, Starshine! Thank you for recommending our friendly team and easy setup process.","replyTime":"2026-03-12T07:55:00","review":"Super friendly people, very easy to set up our storage. Definitely recommend","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Starshine"},{"reviewId":"945dea5e-1f2c-496e-8306-05d3ca3de541","range":0,"rating":5,"reply":"Hi Sir, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2026-03-08T12:40:00","review":"Great service.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Sir H."},{"reviewId":"03c411a9-53bd-40e1-a254-39381639abf5","range":0,"rating":5,"reply":"Thank you immensely for highlighting Arizona's exceptional service! Thrilled you found us clean, convenient, and affordable. We appreciate your review, Michele. ","replyTime":"2026-03-03T14:41:00","review":"Arizona is a fabulous site manager. Very friendly and goes the extra mile ?? super clean, super convenient and the best prices in town!","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Michele W."},{"reviewId":"561745dd-7e9d-430e-8429-ce6b76ff53bc","range":0,"rating":5,"reply":"Thank you for your review, Damin! We're glad our customer service and quick wait time made your experience great.","replyTime":"2026-03-02T12:50:00","review":"Great customer service. Amazing weight time.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Damin L."},{"reviewId":"df5d7e32-d12d-4c96-8192-89e8b48e82f7","range":0,"rating":5,"reply":"Thank you for your kind feedback, Sam! We’re thrilled Arizona provided such amazing customer service, and we look forward to welcoming you back.\n","replyTime":"2026-03-02T14:35:00","review":"Arizona the manager here  is absolutely amazing best customer service ever i will be returning for sure!!","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Sam T."},{"reviewId":"c4c17c33-1227-400d-9c36-20c733feebbf","range":0,"rating":1,"reply":"It's unfortunate to hear about your experience. Please excuse any inconvenience.","replyTime":"2026-02-27T11:54:00","review":"i do not recommend this storage. i don’t understand how they have cameras and keypad access and my storage unit still got broken into someone cut my lock off and went through all of my things and took stuff that had sentimental value and that’s things i will never get back. if you wanna rent here i’d beware of the the theft.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"queisha l."},{"reviewId":"4f5126ef-bdbc-4951-885e-05c09a596b7c","range":0,"rating":5,"reply":"Thank you for the kind words about Arizona! We're thrilled she made your storage process simple and helpful.","replyTime":"2026-02-25T15:01:00","review":"Arizona was super helpful , made the process simple (:","source":"Google","submissionTime":"2026-02-25T00:00:00","userName":"Nate S."},{"reviewId":"22e351cd-f572-4e19-8d39-e41ede7fdbe5","range":0,"rating":4,"reply":"We're pleased to hear about your positive experience so far. Thank you for letting us know.","replyTime":"2026-02-06T13:10:00","review":"So far so good.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Ain A."},{"reviewId":"349e16e2-430f-463c-952b-602ea38616b4","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage in Tacoma. Thank you for sharing your feedback!","replyTime":"2026-02-05T18:57:00","review":"What a great deal and the staff was beyond accommodating. Very helpful. I would recommend the location on 112th in Tacoma ten times over. I appreciate their willingness to help in my time of need and they made the process seamless. Life savers…literally.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Bri D."},{"reviewId":"958d39fa-5c8d-45e7-b07e-73b9866624bf","range":0,"rating":5,"reply":"Thanks for the spectacular review, Teala! Arizona will be thrilled to hear your kind words about her informative service.","replyTime":"2026-02-03T09:08:00","review":"Spectacular service. Lady who helped me, Arizona, she was so informative and kind. Greatly appreciated ?? ??5???? as well as the location being so convenient","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"Teala M."},{"reviewId":"768ca99c-803e-46b4-a3a2-f69d5651c3ae","range":0,"rating":5,"reply":"We are grateful for your positive feedback about our fast, friendly service and great pricing!","replyTime":"2026-01-30T07:52:00","review":"Great place to store! Fast friendly and convenient! Great pricing!!","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"richard k."},{"reviewId":"8d0b25cf-afba-4b1a-9219-462d1e8570d2","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Arizona provided excellent customer service and walked you through RV options!","replyTime":"2026-01-26T16:43:00","review":"Arizona was so great with customer service and explaining the different options. She also walked us out in the lot and showed us the options for our RV.","source":"Google","submissionTime":"2026-01-26T00:00:00","userName":"Candace T."},{"reviewId":"53c2a80b-9667-420c-a302-93ba45471a2e","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're thrilled Jamie provided exceptional service and you found our facility clean and accessible.","replyTime":"2026-01-17T13:40:00","review":"Friendly, professional, and incredibly helpful the whole time! The facility was clean, well maintained, and easy to access. I had Jamie helping me and customer service like this really makes a difference highly recommended.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"jayce_253"},{"reviewId":"757de70a-c486-4720-92b1-c510f6991b0a","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our great prices and service!","replyTime":"2026-01-17T13:53:00","review":"They helped me with great prices with great service","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Alicia L."},{"reviewId":"5263e319-c89c-45ba-b97c-0ae72ee0dc63","range":0,"rating":5,"reply":"Thank you for the great feedback about Jamie's help with your account transfer and automatic pay setup!","replyTime":"2026-01-17T14:07:00","review":"Jamie was a great help of switching my account from one state to another. And setting up my automatic pay.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Mary B."},{"reviewId":"836accf9-f4f2-4068-8cfd-4bc540dafff8","range":0,"rating":5,"reply":"Thank you immensely for the fantastic review! We're thrilled Angel provided excellent service helping you get your unit.","replyTime":"2026-01-17T14:42:00","review":"Absolutely fantastic service shout out to Angel for helping me with getting a unit","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Brock D."},{"reviewId":"39e8cfdb-0b5e-4525-ba5e-6f61c46d0072","range":0,"rating":5,"reply":"We are pleased to hear Jamie provided seamless service finding you the right size unit. Your review is appreciated.","replyTime":"2026-01-17T14:52:00","review":"Working with Jamie at Extra space storage was a great experience. She got me the right size unit I needed seamlessly.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Terrance M."},{"reviewId":"bd63f3dd-52f8-4537-b1f9-c91506dd5924","range":0,"rating":5,"reply":"Your positive experience means everything! Our team works hard to provide helpful, friendly service. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-17T14:53:00","review":"The front desk girls were very helpful and friendly","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Veronica U."},{"reviewId":"347320f2-2585-4f56-beb6-c665fada268f","range":0,"rating":5,"reply":"Thank you for the kind words about Angel! We're thrilled she provided such helpful, friendly service.","replyTime":"2026-01-17T16:29:00","review":"I had a great experience with angel, she was super nice and very helpful!","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Briana G."},{"reviewId":"6c82cd72-8188-4f0e-b650-1e8fe4f96651","range":0,"rating":5,"reply":"Your positive experience means everything! Our team works hard to provide helpful, friendly service. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-17T14:53:00","review":"The front desk girls were very helpful and friendly","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Veronica U."},{"reviewId":"c845fa0c-883f-4c4a-a156-e1bb812a2c74","range":0,"rating":5,"reply":"We are pleased to hear Jamie provided seamless service finding you the right size unit. Your review is appreciated.","replyTime":"2026-01-17T14:52:00","review":"Working with Jamie at Extra space storage was a great experience. She got me the right size unit I needed seamlessly.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Terrance M."},{"reviewId":"cbf65680-341c-4f89-aebc-900d89bcee95","range":0,"rating":5,"reply":"Thank you immensely for the fantastic review! We're thrilled Angel provided excellent service helping you get your unit.","replyTime":"2026-01-17T14:42:00","review":"Absolutely fantastic service shout out to Angel for helping me with getting a unit","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Brock D."},{"reviewId":"3c48dca2-4e7e-41c9-953d-a9305e93701d","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're thrilled Jamie provided exceptional service and you found our facility clean and accessible.","replyTime":"2026-01-17T13:40:00","review":"Friendly, professional, and incredibly helpful the whole time! The facility was clean, well maintained, and easy to access. I had Jamie helping me and customer service like this really makes a difference highly recommended.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"jayce s."},{"reviewId":"e216acaf-4e77-4619-9ad5-3ac19d1e0508","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback about our service and prices at Extra Space Storage.","replyTime":"2025-12-14T09:38:00","review":"Great service and prices.","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Jonathan W."},{"reviewId":"977619e9-5da8-4631-bd7e-6a0c801b4253","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback about our service and prices at Extra Space Storage.","replyTime":"2025-12-14T09:38:00","review":"Great service and prices.","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Jonathan W."},{"reviewId":"ee3766c8-acb2-48cd-b099-5ad0f592ddb3","range":0,"rating":5,"reply":"We are honored to hear about Angel's outstanding service! Thanks for highlighting her professionalism and helpfulness with your truck storage needs.","replyTime":"2026-01-03T16:28:00","review":"I recently needed to store my truck, and Angel at Extra Space Storage made the entire process incredibly smooth and stress-free. From the moment I walked in she was friendly, knowledgeable, and genuinely eager to help. She took the time to understand my needs, explained all the options clearly (including vehicle-specific details like sizing, access and security ), and walked me through the paperwork with patience and professionalism.\nAngel went above and beyond to ensure everything was set up perfectly—she even followed up to confirm I knew the location of my parking spot, I was happy with the area. Her positive attitude and outstanding customer service truly stood out. It’s rare to encounter someone so helpful and awesome these days!\nI highly recommend Extra Space Storage, especially if you’re lucky enough to work with Angel in parkland. Five stars without hesitation! ?????","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Daniel M."},{"reviewId":"1e749a41-2dfa-4682-8e8e-65913c4a1ff7","range":0,"rating":5,"reply":"Thank you for sharing your experience! Angel made your unit transition easy and answered all questions perfectly. We're thrilled she provided exceptional service!","replyTime":"2025-12-26T09:12:00","review":"I had such an easy transition from one unit to the other thanks to Angel! She was an actual angle In disguise. She had all the answers to my questions and made this process a breeze! 10/10.","source":"Google","submissionTime":"2025-12-24T00:00:00","userName":"Amanda L."},{"reviewId":"79797cea-6c3e-49e0-9598-c98fb32309ac","range":0,"rating":5,"reply":"Your review is appreciated! Thanks for recognizing our excellent service at Extra Space Storage.","replyTime":"2025-12-23T07:56:00","review":"Excellent service","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"Jon &."},{"reviewId":"dffcad96-d598-47c7-8c46-4bbe6daf8fa3","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience! Thanks for highlighting Angel's helpful service and our clean, secure facility.","replyTime":"2025-12-21T10:08:00","review":"Great experience renting a storage unit. The process was quick and easy, and the facility was clean and secure. Angel was especially helpful and friendly, making everything smooth and stress-free. I’d definitely recommend this place.","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Jayla B."},{"reviewId":"8fb85028-c05d-49fd-9fe3-1b315aba4d5e","range":0,"rating":5,"reply":"Thank you for highlighting Angel's excellent work! We're grateful she brings such positive energy and genuine care to our facility.","replyTime":"2025-11-21T16:15:00","review":"Working with Angel has been great so far. She’s approachable, supportive, and always willing to listen. She communicates clearly, and bring a positive energy to the workplace. It’s easy to see Angel genuinely care about the store/facility. Overall, a fantastic start in their new role/store.","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"B U."},{"reviewId":"f153493b-b42d-49fd-a83e-8fbbe96257fe","range":0,"rating":5,"reply":"Thank you immensely for this wonderful review! We're delighted our team provided exceptional service and comfort for your belongings.","replyTime":"2025-12-12T07:48:00","review":"In a world where customer service often disappoints, this storage facility is a shining exception. Renting here wasn’t just a transaction—it was a delight.\n\nIf you’re looking for a space that treats your belongings with the same respect you do, look no further. This place delivers comfort, clarity, and more!!\n\n? Five stars, without hesitation. ?","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Freya H."},{"reviewId":"fc9fca95-a095-410a-a9e9-a6965d14ce67","range":0,"rating":5,"reply":"Thank you for the amazing feedback! We're thrilled Angel provided such helpful service. Best storage place around - that means everything!","replyTime":"2025-12-11T07:45:00","review":"thank u angel 4 the help- ur awesome, super helpful earlier 2day. best storage place around!","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Angies C."},{"reviewId":"74dcbfa2-dd7e-48b1-b297-4bb0ab37562b","range":0,"rating":5,"reply":"We are pleased to hear our new manager provided excellent service. Customer service matters greatly to us.","replyTime":"2025-12-10T07:31:00","review":"The new manager is super friendly and actually helpful.   The other day I watched her helped 4 of us back to back without seeming overwhelmed and keeping a smile on her face. I would have been goin crazy! Lol So far the new company is way better than it was. Customer service goes a long way.","source":"Google","submissionTime":"2025-12-09T00:00:00","userName":"Love W."},{"reviewId":"04707aad-d43e-444d-9001-afabe4be0c08","range":0,"rating":5,"reply":"We are honored to hear about your wonderful experience! We're thrilled that our new management made you feel welcome and valued from the very first moment you spoke with them. It means the world to us to know that you felt the warmth and genuine attention we strive to provide to every customer. Your feedback about our new ownership and management's commitment to quality and customer satisfaction truly validates the efforts we put into creating an exceptional experience. We're delighted that you decided to give us a try, and we're equally excited about the opportunity to continue serving you in the future. Thank you for taking the time to share your positive experience with us!","replyTime":"2025-11-21T17:24:00","review":"As a new customer, I couldn’t be more impressed! From the moment I spoke with new manager , the service felt warm, welcoming, and genuinely attentive. You can tell the new ownership and management care about quality and customer satisfaction. I’m thrilled I decided to give this place a try—and I’m already looking forward to coming back!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Marie S."},{"reviewId":"4a368e1f-3fa1-4070-a368-1f1b71d9f916","range":0,"rating":5,"reply":"Thank you for sharing your positive experience. We're delighted to hear that Cindy has made your time with us enjoyable and that her professionalism and kindness have left a great impression. It's wonderful to know that she has been helpful and friendly. We appreciate your feedback and look forward to continuing to provide excellent service.","replyTime":"2025-10-02T05:56:00","review":"So I just started renting here and was advised that the manager was very un pleasant and rude, so when she called me the day after left 5 minutes after hours I immediately rolled my eyes and just thought great here we go... So when I spoke with Cindy she was very kind and just asked me to make sure I leave before close and since she noticed I rented online she very stern but in a kind manner explained to me the rules and what is expected of her customers. We spoke for a minute and now every time I see her it's pleasant for me. I love stopping and speaking with her, she is super funny and has been a great help with everything!! Point being I passed judgement where I shouldn't have and am more then glad to say Cindy is not just the manager at my local storage facility but she is my friend! Thank you Cindy, thank you for everything!","source":"Google","submissionTime":"2025-11-17T00:00:00","userName":"Cassie M."},{"reviewId":"a6df57c3-7a40-4f2d-a347-dbe2285e0141","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our storage facility. We're delighted to hear that you found our units clean, secure, and accessible, and that our staff provided friendly and helpful service. It's great to know that you felt safe and appreciated the smooth move-in process. We value your recommendation and look forward to continuing to meet your storage needs.","replyTime":"2025-11-16T16:00:00","review":"I’ve had a great experience with this storage facility. The units are clean, secure, and easy to access, and the staff has always been friendly and helpful. The property feels safe, the lighting is good, and the pricing is fair for the level of service. I really appreciate how smooth the move-in process was. Highly recommend if you’re looking for reliable storage.","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"RiRi"},{"reviewId":"5c63ee44-f32a-409c-a1a3-b376dce67610","range":0,"rating":5,"reply":"Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that Cindy provided you with excellent assistance. Your feedback is greatly appreciated and will be shared with the team.","replyTime":"2025-11-03T16:00:00","review":"Cindy was wonderful and all the help I could ever need . Thank you so much miss lady.","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"Janene C."},{"reviewId":"bea3b24f-a9bb-49b9-8721-3e661f119331","range":0,"rating":5,"reply":"Thank you for sharing your feedback. We're thrilled to hear that Cindy provided you with excellent service. We appreciate your honesty about your experience with the company and will use your feedback to improve. Your insights are valuable to us.","replyTime":"2025-11-02T16:00:00","review":"Cindy is awesome! And the 5 stars are for her! The company itself is a mess! But she was awesome!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Travona Y."},{"reviewId":"653170b5-4d07-4317-a9a5-4fe57bb26f7a","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're delighted to hear that you found our place clean and easily accessible. We look forward to welcoming you again soon.","replyTime":"2025-10-29T06:22:00","review":"Great place, very clean and easily accessible.","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Stephen B."},{"reviewId":"6446975c-da7e-4408-bcd9-a441588becc7","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're glad to hear that you feel confident in the safety of your belongings with us. Your satisfaction is our priority, and we appreciate your trust.","replyTime":"2025-10-30T17:00:00","review":"That's for keeping my stuff safe","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Jonathan S."},{"reviewId":"aca54743-4c98-4b28-a9f2-19b3d8e1ff17","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're thrilled to hear that Cindy's efforts have made the property more welcoming and communication easier. Your recommendation means a lot to us, and we look forward to continuing to provide a great experience.","replyTime":"2025-10-23T17:00:00","review":"Cindy really revamped the property and honestly, it's a lot more welcoming and easier to communicate. I definitely recommend this location!!","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Kamryn A."},{"reviewId":"c9a741ad-b613-46d9-b95d-093c6c37b573","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our storage facility. We're thrilled to hear that our location, cleanliness, and maintenance have consistently met your expectations over the years. It's great to know that even your friend was impressed! We appreciate your kind words about our team, especially Cindy, and we're sorry to see you go. Should you need storage services in the future, we hope to welcome you back.","replyTime":"2025-10-23T17:00:00","review":"I’ve been using this storage unit intermittently for decades! It sets the standard within the industry for everything… great location right off the freeway, easy to enter/exit and most importantly, it’s extremely clean and well maintained!\nMy friend, who’s used multiple different storage units tagged along while I was getting some things out of my unit and even she was super impressed at how clean it was!!\nAs with most businesses, the management has shifted a lot. But as long as I was set up for auto-pay I never had a problem with the different owners.\nCindy was super helpful and friendly with my move-out and I’m sorry to leave but I don’t plan on using any other storage unit after my experience here!","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"MoMo R."},{"reviewId":"71f1f651-9816-4672-8ecf-f9e2d38c4316","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're delighted to hear that Cindy was able to assist you effectively. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.","replyTime":"2025-10-22T17:00:00","review":"Cindy she was very helpful","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Evelyn"},{"reviewId":"909c339f-2660-4cf3-a15a-16674085c3bd","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're delighted to hear that you had a great experience. We look forward to serving you again in the future.","replyTime":"2025-10-21T17:00:00","review":"Cindy you are very good","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Luther F."},{"reviewId":"628556df-7f99-4630-859d-87742038aaa8","range":0,"rating":5,"reply":"Thank you for sharing your positive experience. We're delighted to hear that Cindy provided exceptional service and ensured everything went smoothly for you. Your feedback is greatly appreciated and will be shared with our team.","replyTime":"2025-07-30T17:00:00","review":"Cindy was amazing, she helped me to get my Unit, and spoke to me to make sure that everything was well, and she is So Nice and Kind as well.\nShe also helped me with my Rate as well, let her know when your Rate Changes, and she can help you with that as well..\nCommunication is KEY with her.","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Lycan K."},{"reviewId":"6d9b4d8a-2964-4697-8a1b-857051c512ac","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled to hear that Cindy provided excellent service and made your move-in process smooth. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations.","replyTime":"2025-10-22T17:00:00","review":"Cindy was amazing! Very friendly and patient. Helped me with breaking with loc when I lost my keys. Easy move in with good rates. Highly recommend!","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Jazmine S."}]},"errors":null},"startingAt":{"correlationId":"a7307933-17c2-4a60-9510-e9d96e056acc","data":{"error":null,"startingAt":{"large":90,"medium":67,"parking":193,"small":51,"starting":51}},"errors":null},"unitClasses":{"correlationId":"130cbbd1-d122-48f6-9111-155244d0093c","data":{"count":19,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"4531","salesforceId":"4531_5054","storeId":"61598d60-b9a3-4382-96d4-20d4eacd3a63","uid":"4531_5054","unitClassId":"587d72ad-3609-4269-8222-028845f27d31","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":0,"showAvailable":false,"showFirstCome":false,"showLimited":false,"showLimitedBanner":false,"showOnline":false,"showPromotion":false,"showRapidRental":false,"showReserve":false,"total":0},"dimensions":{"depth":10,"display":"15' x 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