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We are glad to hear Billie provided great customer service, and we will be sure to pass along your kind words to her and the team.","replyTime":"2026-10-24T09:36:00","review":"Great customer service by Billie .  Highly recommend","source":"Google","submissionTime":"2026-10-24T00:00:00","userName":"sue o."},{"reviewId":"0452bf2e-cbc6-4e79-880a-985b20fd8936","range":0,"rating":5,"reply":"Thank you, Laura! Billie is a valued team member. We're glad your experience reflected that.","replyTime":"2026-10-24T09:39:00","review":"Billie is great","source":"Google","submissionTime":"2026-10-24T00:00:00","userName":"Laura F."},{"reviewId":"bef6dbc4-986e-4c39-86b4-2b8c665613a7","range":0,"rating":5,"reply":"Thank you for sharing your experience, Kim. 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We're glad to hear that you found our facility clean and accessible, and that our team provided such friendly service.","replyTime":"2026-10-02T13:25:00","review":"The facility is clean, accessible, and the office staff are super nice!","source":"Google","submissionTime":"2026-10-02T00:00:00","userName":"Heather R."},{"reviewId":"d476be3e-5df1-4cd3-b2d4-d7c309f15d92","range":0,"rating":5,"reply":"We are delighted to hear our staff made a great impression, Isabella. Friendly service is what we strive for every day!","replyTime":"2026-08-11T14:31:00","review":"Very friendly staff","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Isabella D."},{"reviewId":"3c1629f0-3338-4343-a883-8a9ceb52673f","range":0,"rating":5,"reply":"We are grateful for your kind words, Hannah! It means a lot to know Extra Space Storage met your expectations.","replyTime":"2026-07-28T11:09:00","review":"Great place!","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Hannah R."},{"reviewId":"528f886c-c6e4-417c-8535-e3fcc6d26206","range":0,"rating":5,"reply":"Thanks for sharing, Misst! Glad Kelly made the process fast and easy. We appreciate your recommendation and look forward to serving anyone you send our way!","replyTime":"2026-07-13T07:37:00","review":"my husband and i went there Saturday and Kelly helped us, just wanted to thank her for the nice and clean storage unit we got. the process was super fast and easy. the place was super clean.  definitely  recommending that location to anyone i know looking for a storage unit.","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"misst B."},{"reviewId":"adbeb364-35f9-45d8-8225-4bf59aa4bb83","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Kelly and our team look forward to welcoming you in October, Kelsey!","replyTime":"2026-07-11T11:58:00","review":"I am going to be moving to Omaha in 3 months so I went to look at you units at this location and I wanted to let y’all  know of the great service I received from Kelly , she showed me the different sizes as I am clueless on what size I need as we’re combining households however with her help And knowledge I found the right size and I will definitely be renting from y’all even though your prices are not much higher than the other 2 locations i went too (Dinos and Public Storage) I must say the overall cleanliness of this location is way way above the standards of those others and even the units she showed me were super clean and there wasn’t any funky smell.  I also like the fact that you have an onsite manager. The price i will be paying isn’t definitely worth it and wanted to mention that I appreciate that y’all have such a great insurance coverage which Kelly explained to me when I asked about it.  I have never heard of coverage for ground water or rodent    Which she explained for more definitive information I would have to call the company who issues it.   My current place in Louisiana doesn’t cover that sort of things and I’ve had several things ruined and not covered.  I would definitely give the 180th and Drexel a 10/10  see you in October !!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"kelsey c."},{"reviewId":"032602db-120f-427a-9970-00dc26fe0a15","range":0,"rating":5,"reply":"We are honored to hear this! Clean facilities, app access, trained staff, and senior/military discounts — glad it all met your needs.","replyTime":"2026-06-18T10:29:00","review":"They're conveniently located, and it has an app where you can use it to get inside the gate.  The facilities are clean and the staff is well trained.  They also offer senior and military discounts.","source":"Google","submissionTime":"2026-06-18T00:00:00","userName":"bnosneb b."},{"reviewId":"0f5169bf-5aad-4cf2-a734-b6d1719ebc1f","range":0,"rating":5,"reply":"We are overjoyed to hear Kelly provided amazing help! Thanks for the perfect rating and feedback, Maddison.","replyTime":"2026-06-09T14:01:00","review":"kelly was an amazing help 10/10!","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"maddison m."},{"reviewId":"2796e8c5-fddf-4722-87d4-2f7368173d60","range":0,"rating":5,"reply":"Thanks for the fantastic review, Alex! We're thrilled you had such a great experience with Extra Space Storage.","replyTime":"2026-04-13T07:47:00","review":"The absolute best!","source":"Google","submissionTime":"2026-04-12T00:00:00","userName":"Alex F."},{"reviewId":"26ffac06-b4c6-454c-a577-5b8521c29004","range":0,"rating":5,"reply":"We are grateful for your positive feedback about Drew and your experience with Extra Space Storage, Wendy.","replyTime":"2026-04-11T12:43:00","review":"Had a great experience. Drew was excellent to work with. Highly recommend.","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Wendy H."},{"reviewId":"eef3bf7f-25d5-49f1-8adc-c4df9575bbe6","range":0,"rating":5,"reply":"Tammy, we're honored to hear about your first-rate experience with Drew at Extra Space Storage!","replyTime":"2026-03-30T14:20:00","review":"First rate experience!  Office guy (think his name was Drew) was polite, efficient and professional!","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Tammy K."},{"reviewId":"33ecdd50-4a33-41a9-aa5d-4b0817f40b52","range":0,"rating":5,"reply":"Michael, thanks for highlighting our helpful management and clean facility! We're thrilled you had such a positive experience with our team.","replyTime":"2026-03-31T07:59:00","review":"Had a great experience here, the management was so helpful to get everything done. Plus the place was very clean! Great folks there.","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Michael K."},{"reviewId":"e9ad318d-a72d-4688-9628-3d2a3bd48549","range":0,"rating":5,"reply":"Ryan, your review is appreciated! 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