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We're glad to hear Dan provided great service, and we'll be sure to share your kind words with him and the team.","replyTime":"2026-11-04T06:35:00","review":"Wonderful service provided by Dan!  Thank you. Great!","source":"Google","submissionTime":"2026-11-02T00:00:00","userName":"Mary G."},{"reviewId":"c95d5c7f-06c4-475e-8089-45cf0f6fa59d","range":0,"rating":5,"reply":"JoeyJean, thank you for sharing your experience with Extra Space Storage. We are glad to hear Dan provided helpful options and made you feel comfortable discussing your storage needs. We will be sure to share your kind words with Dan and the rest of our team.","replyTime":"2026-10-23T09:34:00","review":"Dan informed me of all my options for my soon To be storage needs, felt comfortable talking with him","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"JoeyJean D."},{"reviewId":"02e2be44-409f-4103-b508-65ee980268dd","range":0,"rating":5,"reply":"Thank you for sharing your experience, Darcy! We are glad to hear Dan was so helpful, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-17T10:42:00","review":"Dan was awesome!!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Darcey B."},{"reviewId":"87daf375-3942-4b6a-80cb-ec360d718b35","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jason! We are glad to hear that Dan provided such helpful and dedicated support, and we will be sure to pass your kind words along to him and the team. We appreciate your review of Extra Space Storage.","replyTime":"2026-10-17T12:11:00","review":"Dan is very helpful, help me with all my concerns. Very  passionate about his job. Great to work with.!!!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Jason A."},{"reviewId":"f4ccb501-cacd-4d6c-82eb-e4bda4d169e9","range":0,"rating":5,"reply":"Cheryl, thank you for sharing your experience with Extra Space Storage. We're glad to hear Daniel provided such helpful service, and we will be sure to share your kind words with him and the team. We truly appreciate your support!","replyTime":"2026-10-16T08:59:00","review":"Daniel was very helpful I plan on staying at least 2 yrs. wouldn’t go anywhere else!  Great job Dan !","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Cheryl C."},{"reviewId":"99333e1d-3758-4304-a2d1-3fdeb3c81b1c","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jeff! We're glad to hear that Dan provided professional service, and we will certainly share your kind words with him and the team. Thank you for choosing Extra Space Storage!","replyTime":"2026-10-17T09:47:00","review":"Dan was very professional ' thanks again ??","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"jeff h."},{"reviewId":"5a4fc852-4916-4dc7-82a8-8f87d2d0ab79","range":0,"rating":5,"reply":"Thank you for sharing your experience, Christina! We're glad to hear Dan provided great customer service, and we will be sure to share your kind words with him and the rest of our Extra Space Storage team.","replyTime":"2026-10-17T09:39:00","review":"Dan’s customer service was phenomenal!!!!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Christina R."},{"reviewId":"f09223d4-a372-44a5-abcc-e6c4aac1378b","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're glad to hear that Dan was helpful and responsive, and we will be sure to share your kind words with him and our team. Thank you for choosing Extra Space Storage.","replyTime":"2026-10-14T15:23:00","review":"Dan was great - helpful and responsive.  We’re glad to rent here.","source":"Google","submissionTime":"2026-10-14T00:00:00","userName":"Ken G."},{"reviewId":"fb5f8599-c48e-405c-82d9-246acc71fd9e","range":0,"rating":5,"reply":"Thank you, Heiko, for sharing your experience with Extra Space Storage! We're glad to hear your first rental went smoothly.","replyTime":"2026-10-11T08:32:00","review":"Dan has been awesome helping us out with our first rental. Great experience and nice location!","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Heiko Z."},{"reviewId":"6df94c36-e872-4cb8-a8e2-edbab34973cc","range":0,"rating":5,"reply":"Thank you for sharing your experience and recommending Extra Space Storage. We're glad to hear that you have peace of mind storing your belongings with us, and we will be sure to share your kind words with Dan and the team.","replyTime":"2026-10-20T09:14:00","review":"Dan,is an outstanding worker I really appreciate how I was treated I would recommend anyone to put your things here you will be worry free your things will be safe and you will have a piece of mind I love it not having to worry. The people are so kind there.","source":"Google","submissionTime":"2026-10-09T00:00:00","userName":"Tundra S."},{"reviewId":"7da2c1cf-ce7e-43b3-92c1-39db81dfd387","range":0,"rating":5,"reply":"Ricardo, thank you for sharing your experience with us. We are glad to hear that you found our facility clean and well kept. We will be sure to share your kind words with Dan and the rest of the team at Extra Space Storage.","replyTime":"2026-10-09T08:02:00","review":"Dan was able to assist me. Very friendly and helpful. Storage is clean and well kept.","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Ricardo S."},{"reviewId":"826347f5-5dc5-4f8a-a5d4-350fb2f5c12d","range":0,"rating":5,"reply":"Charles, thank you for sharing your experience! We are glad Dan was able to help you out, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-06T09:03:00","review":"Dan was great and helped me out","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Charles S."},{"reviewId":"fb005e03-9ae4-40b9-8801-5e4e69fe98f0","range":0,"rating":5,"reply":"Sheila, thank you for sharing your experience with Extra Space Storage. We are glad to hear the facility is well maintained, and we will be sure to share your kind words with Dan and the rest of the team.","replyTime":"2026-10-08T14:17:00","review":"Dan provides excellent customer service and is a pleasure to work with. The facility is well maintained.","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Sheila F."},{"reviewId":"b43ae7e5-5b39-436a-a5fb-c5e7eeec9b46","range":0,"rating":5,"reply":"Thank you for sharing your experience, Don! We're glad to hear Dan did a great job.","replyTime":"2026-10-03T10:19:00","review":"Dan did a great job","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Don R."},{"reviewId":"e88b709b-8108-4aac-925d-fd921d052776","range":0,"rating":5,"reply":"Thank you, Michelle, for sharing your experience! We're glad to hear that Dan has been so helpful and personable.","replyTime":"2026-10-04T10:05:00","review":"Dan is always very personable and helpful","source":"Google","submissionTime":"2026-10-03T00:00:00","userName":"Michelle"},{"reviewId":"6c82c673-0034-4582-b394-9831d3a8a825","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We are glad to hear Dan was so helpful and easy to work with, and we will be sure to pass along your kind words to him and the rest of our team.","replyTime":"2026-09-30T13:35:00","review":"Nice and easy going very helpful worker Dan he was a ton of help .","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Yooo Y."},{"reviewId":"a8a52b18-6052-4d8d-86be-cad13df8c84b","range":0,"rating":5,"reply":"Thank you, Milw, for being a long-time customer with us at Extra Space Storage and for sharing your review. We appreciate your feedback and will share your kind words with Dan and the team!","replyTime":"2026-09-30T18:03:00","review":"Been here a long time. thanks to Dan","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Milw L."},{"reviewId":"ddbf4641-f044-4087-9564-9b8b6dbf1aad","range":0,"rating":5,"reply":"Christina, thank you for sharing your experience! We are glad to hear that Dan and Jessie were so helpful with your setup, and we will be sure to share your kind words with them and the team. Thank you for choosing Extra Space Storage!","replyTime":"2026-09-25T11:38:00","review":"Dan & Jessie both did a GREAT JOB setting up the process and executing the details. Very helpful!","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"christina k."},{"reviewId":"10bf6cdc-5c39-4868-bef9-0bd55227ba9e","range":0,"rating":5,"reply":"Thank you for sharing your experience, Tidal! We're glad to hear Dan was so helpful in answering your questions and making things easy to understand. ","replyTime":"2026-09-24T15:54:00","review":"Dan was a great help with the storage and giving understanding about what is what. Cool guy.","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Tidal H."},{"reviewId":"bf07ef3e-0bb0-4c28-b8f3-b350f9f7f89b","range":0,"rating":5,"reply":"Victor, thank you for sharing your experience! We're glad to hear that Dan has been so helpful on multiple occasions, and we'll be sure to pass along your kind words to him and the rest of our team at Extra Space Storage.","replyTime":"2026-09-25T08:04:00","review":"Gotta drop a line and thank Dan for his help on multiple occasions.","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Victor"},{"reviewId":"0c9e8245-f29d-44f4-a88d-6ae82369ce1a","range":0,"rating":5,"reply":"Erik, thank you for sharing your experience with Extra Space Storage. We are glad to hear your stay went smoothly, and we will be sure to share your kind words with Dan and the rest of our team.","replyTime":"2026-09-25T11:03:00","review":"Stayed here about a year, no issues. Staff was great and when I moved out Dan helped me confirmed my move out.","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Erik C."},{"reviewId":"dbe5d789-f52f-4d32-9ebf-0557cb7ede40","range":0,"rating":5,"reply":"Dulce, thank you for sharing your experience with Extra Space Storage! We're glad to hear that Dan provided such helpful and accommodating customer service, and we'll be sure to pass along your kind words to him and the rest of our team.","replyTime":"2026-09-18T12:29:00","review":"Dan, the manager, was very helpful and accommodating, especially his willingness to work with me and make sure everything was taken care of. Great customer service!","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"Dulce H."},{"reviewId":"0ff3d2a1-6d8b-41fe-ad2b-306d68d28468","range":0,"rating":5,"reply":"Thank you for sharing your experience, Debra! We are glad to hear that Dan provided such welcoming and proactive service, and we will be sure to share your kind words with him and the team.","replyTime":"2026-09-15T12:44:00","review":"Dan the store manger was incredibly nice and welcoming! He also came and greased the track for our unit without us asking.","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"Debra F."},{"reviewId":"bf2a711a-5ea7-4f47-a2f5-7b139a1b8ed7","range":0,"rating":5,"reply":"Thank you for your 5-star review, Casey! We're so glad to hear you had a great experience with our customer service at Extra Space Storage. We appreciate you recognizing Dan's helpfulness.","replyTime":"2026-09-14T16:31:00","review":"Great customer service! Dan was very helpful!","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Casey M."},{"reviewId":"fe8ff269-e396-48ab-be88-14ac6b795840","range":0,"rating":5,"reply":"Thank you for your 5-star review! We're so glad to hear that Dan provided you with great help.","replyTime":"2026-09-05T11:32:00","review":"Great help from Dan on a Saturday morning.","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"dsfono"},{"reviewId":"e2229c15-f9ab-4ddd-8e5c-2802b058d48e","range":0,"rating":5,"reply":"Thank you for your wonderful review! We're so glad to hear that Dan has consistently been helpful to you with your seven storage spaces at Extra Space Storage. We will be sure to share your kind words with Dan and the team. We appreciate your continued business!","replyTime":"2026-09-04T13:56:00","review":"Dan has been there for Us  we rent 7 spaces and He always been helpful","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Galaxy L."},{"reviewId":"6e564f48-8f57-4e25-92fe-51e9e9f8bee3","range":0,"rating":5,"reply":"Thank you for your feedback, Daniel! We're glad to hear that Dan was so helpful with your changing plans. We'll be sure to share your kind words with Dan and the rest of our team at Extra Space Storage. We appreciate you choosing us for your storage needs.","replyTime":"2026-09-01T14:04:00","review":"Dan has been quite helpful with my changing plans. Dan is the Man","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Daniel J."},{"reviewId":"b960bf70-aaf9-4b8b-a54d-858af4a31ab7","range":0,"rating":5,"reply":"Thank you for your wonderful review and for highly recommending Extra Space Storage! We're so glad to hear that our team was kind and able to work with you regarding payments, and that you found our fees affordable. It's great to know our management was super nice and helpful with your questions. We appreciate your kind words about our service!","replyTime":"2026-09-01T13:48:00","review":"Highly recommend working with this storage place. They are kind and able to work with you if your late on payment. Fees are affordable and management is super nice to talk to if you have questions! Thank you for your service!","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"The K."},{"reviewId":"08bd5f93-e3c8-46e5-8e87-08bb8225f26e","range":0,"rating":5,"reply":"Thank you for your wonderful review, Matt! We're so glad to hear that our team, especially Daniel, was polite and knowledgeable, guiding you smoothly through the process of renting a storage spot. We appreciate your recommendation for our Extra Space Storage facility.","replyTime":"2026-09-01T13:18:00","review":"I am happy to say how polite and knowledgeable everybody was. The manager, Daniel, was great over the phone, guiding me through the process of renting a spot. I recommend using this storage facility if you need one in this area.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Matt F."},{"reviewId":"a7f5f3e3-d234-4d1b-bed2-22fef12f3e75","range":0,"rating":5,"reply":"Thank you for your wonderful review, Paul! We're so glad to hear that Dan provided you with such helpful, professional, and courteous service, making your experience a genuinely positive one. We will be sure to share your kind words with Dan and the rest of our team at Extra Space Storage.","replyTime":"2026-09-02T08:39:00","review":"Dan, (the site manager) was extremely helpful, professional, and courteous, with friendly, step by step walkthroughs of the entire process. Excellent customer service and a genuinely positive experience. Highly recommended!","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Paul"},{"reviewId":"fcc23d87-6189-4d27-b85b-301db5f4ce64","range":0,"rating":5,"reply":"We appreciate you taking the time to share your positive experience, Tara! It's wonderful to hear that Dan provided outstanding customer service and was a great communicator. Thank you for choosing us for your storage needs!","replyTime":"2026-08-31T16:56:00","review":"Dan was a great communicator and provided outstanding customer service. Thank you!","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Tara W."},{"reviewId":"3c0a0fe0-ac30-4df5-85c1-bc46b78c3285","range":0,"rating":5,"reply":"Thank you for taking the time to leave a 5-star review, Antonio! We're so glad to hear that Dan was super responsive and helpful in guiding you through your storage needs at Extra Space Storage. We will be sure to share your kind words with Dan and the team. We appreciate your recommendation!","replyTime":"2026-09-01T09:42:00","review":"I don’t normally leave reviews; however, Dan was super responsive and helpful in guiding me through my storage needs with zero hassle. Would recommend this location.","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Antonio S."},{"reviewId":"703fadfd-ed59-49b9-96a6-d6a66a864169","range":0,"rating":5,"reply":"Thank you for your review, Dean! We're glad to hear that Dan was able to provide you with quick and helpful assistance at Extra Space Storage. It's great to know our team is making a positive impact. We will certainly share your kind words with Dan and the rest of our team. We appreciate you choosing us for your storage needs.","replyTime":"2026-09-01T09:44:00","review":"Needed some quick help and Dan came through and was very helpful. Thankyou","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Dean D."},{"reviewId":"fbb84df9-f90a-4ba8-8962-58820211230f","range":0,"rating":5,"reply":"We are overjoyed to hear Dan went the extra mile and provided thorough, attentive service. We'll be sure to share your kind words with him, Laura. ","replyTime":"2026-08-28T13:27:00","review":"Dan went the extra mile for me.\nAnswered all questions. Enjoyed his attention to detail","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Laura H."},{"reviewId":"95a80200-d121-408b-b008-0547837985e1","range":0,"rating":5,"reply":"We are thrilled to hear Dan made your experience dependable and efficient. We will share your kind words with him, Hailey. ","replyTime":"2026-08-28T14:51:00","review":"Dan was a great help with our storage unit.  Very dependable and efficient.","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Hailey"},{"reviewId":"bf1812d2-47a2-496f-b4f5-54ee05a5688f","range":0,"rating":5,"reply":"Brad, your positive experience with Dan means a lot to us. We are glad he could assist you in finding the right space for your vehicles.","replyTime":"2026-08-27T12:37:00","review":"Dan took me around a the place for a few of my vehicles","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Brad B."},{"reviewId":"e9516546-cad9-4c11-abf5-bad68e0ebb91","range":0,"rating":5,"reply":"We are glad to hear Dan made such a positive impact. We'll share your kind words with him. Thank you, AJ!","replyTime":"2026-08-27T17:46:00","review":"Dan was awesome to work with and was very prompt and quick to correct an issue that was out of either of our hands. He's a genuine guy. And I would rent from them again in the future if the need would arise as long as he is working there. Thanks again Dan!","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"AJ D."},{"reviewId":"03170a3a-d8e3-49a4-9af0-4a0cc77cf8a6","range":0,"rating":5,"reply":"Chris, we greatly appreciate your kind words about Dan. We're glad he made your experience at Extra Space Storage on Liberty Lane a pleasant one.","replyTime":"2026-08-26T08:37:00","review":"We wanted to find a storage facility close by and came accross Extra Storage on Liberty Lane in New Berlin\nDan has always been more than helpful for us\nVery pleasant man to work with","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Chris P."},{"reviewId":"12fb1638-89b5-49ec-bad7-2c3393b6c3bc","range":0,"rating":5,"reply":"Jim, thank you for your review! We're glad to hear that Dan provided you with such helpful and professional service. We will be sure to share your kind words with him and our team at Extra Space Storage. We appreciate you choosing us for your storage needs.","replyTime":"2026-09-22T11:48:00","review":"Awe some working with Dan. Very helpful and professional","source":"Google","submissionTime":"2026-08-25T00:00:00","userName":"Jim B."},{"reviewId":"9cf485da-958f-4f22-9c83-88cbcecaf944","range":0,"rating":5,"reply":"We are delighted to hear that Dan was great to work with for your short term rental needs. Thank you for sharing your experience, Ryan.","replyTime":"2026-08-24T08:16:00","review":"Dan was great to work with when I needed a short term rental for my enclosed trailer","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Ryan G."},{"reviewId":"b93f2b86-f2cc-49ee-b627-1640d0362db4","range":0,"rating":5,"reply":"We are grateful, Samantha! Dan and our team take pride in keeping things clean and welcoming. We look forward to serving you!","replyTime":"2026-08-22T08:16:00","review":"This place is awsome very clean nice and respectful people if you ever need anything  Dan The man is awsome great manager keeping my storege here for awhile!!! thanks","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Samantha"},{"reviewId":"cc3330be-b1e6-467b-9c8a-83996219d8cb","range":0,"rating":5,"reply":"Thank you, Jada! We are glad Dan could assist you. We will be sure to share your kind words with him.","replyTime":"2026-08-22T09:02:00","review":"Dan was fantastic!! Thank you for your help!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Jada U."},{"reviewId":"44dc3d33-920e-4716-bc03-24644d4d3954","range":0,"rating":5,"reply":"Thank you for your review, Jeff! We're glad Dan made your weekend move-in smooth. We'll be sure to pass along your kind words.","replyTime":"2026-08-22T11:57:00","review":"Great help on a weekend move in!  Thanks Dan.","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Jeff B."},{"reviewId":"798917e1-343f-487a-b5aa-84d419c91446","range":0,"rating":5,"reply":"Thank you immensely, John. Daniel's helpfulness and proactive approach to finding discounts reflect our commitment to great service.","replyTime":"2026-08-22T12:51:00","review":"Daniel was great very helpful he personally showed us the spaces and searched for discount without me asking\nThanks Daniel","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"John D."},{"reviewId":"776a50db-995d-4a37-bc4e-9009024fecbe","range":0,"rating":5,"reply":"Dan's knowledge and understanding are truly appreciated. Thank you for sharing your experience with us.","replyTime":"2026-08-22T13:02:00","review":"Dan is very understanding and very knowledgeable","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"c k."},{"reviewId":"34ebefe5-58b8-491b-aa8f-b43ed42aed97","range":0,"rating":5,"reply":"Thank you for your positive feedback, Charles. We're privileged to have Dan on our team providing great service.","replyTime":"2026-08-21T13:53:00","review":"Dan helped me out and great service","source":"Google","submissionTime":"2026-08-21T00:00:00","userName":"Charles A."},{"reviewId":"a1526a83-a39b-4f2b-a30e-0cb387cc7930","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Karena! Dan's helpfulness getting your unit set up is exactly the experience we strive to provide.","replyTime":"2026-08-18T14:42:00","review":"Dan was very helpful in finding and opening my unit!","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Karena F."},{"reviewId":"8e22a3ae-a167-4ef9-a5bf-f8aa92eda4ef","range":0,"rating":5,"reply":"We greatly appreciate your feedback, James. Daniel's helpfulness reflects our commitment to great service.","replyTime":"2026-08-13T08:33:00","review":"Daniel was very helpful with a problem I had","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"James H."},{"reviewId":"1e4d7b9b-273d-40e2-92ed-161dfc0d070e","range":0,"rating":4,"reply":"We are glad to hear Dan made a great impression. We will be sure to share your kind words with him, Michelle!","replyTime":"2026-08-08T10:40:00","review":"Great help from Dan.","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"michelle r."},{"reviewId":"75856463-8972-4c0d-ae4a-764427f0057e","range":0,"rating":5,"reply":"Sheri, we are glad to hear Dan provided great service and you found our facility very clean!","replyTime":"2026-06-10T10:09:00","review":"Dan. Helped us out so much with our move out !","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Sheri Y."},{"reviewId":"37f1cb1b-cd1d-4a1f-b8d4-1b0a39a2c407","range":0,"rating":5,"reply":"Thank you, Rodolfo, for taking the time to share! We're proud that Dan delivered such a great experience. We'll make sure he knows your kind words.","replyTime":"2026-08-07T15:56:00","review":"I was just helped by DAN he was really polite and answered all of my questions,really recommend that you ask for him if you ever want to rent a space from this awesome place !!!!!!","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Rodolfo Z."},{"reviewId":"3e3ce23a-548c-49e4-a49a-6e152b42c122","range":0,"rating":5,"reply":"Thank you for your review. Dan's hands-on approach reflects the service we strive to provide. We'll be sure to share your kind words with him!","replyTime":"2026-07-28T10:20:00","review":"Met Dan the store manager today.\nHe was very helpful!!\nI like his 'hands - on' approach.","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Randall “."},{"reviewId":"44293397-2ea7-4bf5-a216-b898c51dc8c3","range":0,"rating":5,"reply":"We are pleased to hear Dan made your first rental experience seamless. Great to know the app and gate access worked perfectly for you! Thank you for taking the time to write and post your review. ","replyTime":"2026-07-28T15:30:00","review":"This is my first time renting space.\nLet me start my review by thanking Dan for his excellent guidance in explaining rental size options, cost for each option.\nI now have rented fora longer duration paid in advance which lowered overall cost and added value.\nThe app is awesome drive up request access on my phone and the gate opens! The app worked on the gate even as i lost cell service.\nGate code option if you don’t have your phone.\nThanks again Dan . You’re a customer asset that is appreciated.","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Mc B."},{"reviewId":"632366ee-01ad-4692-8bed-3787cef12ddd","range":0,"rating":5,"reply":"We are ecstatic to hear Dan made a difference in a difficult situation. We'll share your kind words with him! Thank you, Krissy.","replyTime":"2026-07-27T15:43:00","review":"Dan is SPECTACULAR! Helped us in a very difficult situation and HIGHLY recommend!!!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Krissy L."},{"reviewId":"2f7502c8-dfc1-4f3c-86d0-0c912389672d","range":0,"rating":5,"reply":"We're glad to hear you had a great quick experience at Extra Space Storage. Thank you for your feedback, Shawn.","replyTime":"2026-07-24T15:00:00","review":"Great quick experience. Thanks Dan!","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Shawn F."},{"reviewId":"ff8114f7-c896-41c2-85e0-754766048574","range":0,"rating":5,"reply":"Thank you for your review, Suga! Dan and the Extra Space Storage team love working with you. We appreciate your continued trust and loyalty!","replyTime":"2026-07-24T12:52:00","review":"Dan his incredible amazing you have to try his storage. We have 1  storages 3  parking spaces. he is the best you will love him. He works with you not against you. This company is amazing and incredible. If you need a storage unit or a parking space go to him you will not regret it. We will always choose him and extra storage space????????????","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Suga R."},{"reviewId":"9484564d-9ea6-41f7-bfbf-e4bf92594540","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us, Dan. ","replyTime":"2026-08-05T13:10:00","review":"Dan was extremely helpful and quick","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"SuperBlock250"},{"reviewId":"3e1a247b-22da-4d14-ac12-5523a8c39369","range":0,"rating":5,"reply":"Christ, thank you for your review. We greatly appreciate your feedback. We're glad to hear that Dan provided efficient service.","replyTime":"2026-07-15T12:06:00","review":"Dan is on point and efficient","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Christ K."},{"reviewId":"a0d31257-74de-4132-80c1-cb8333893ebd","range":0,"rating":5,"reply":"We are elated to hear Dan helped you quickly and found the exact unit you needed, Blaze. Thank you!","replyTime":"2026-07-11T11:32:00","review":"Dan was very helpful took care of me very quickly and make sure I had the exact size unit I needed","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Mark B."},{"reviewId":"52139d04-7f06-41e0-b6c7-231bcbe81aef","range":0,"rating":5,"reply":"We are overjoyed to hear Dan made such a great impression, Margie! We'll be sure to pass along your kind words to him.","replyTime":"2026-07-10T10:56:00","review":"Dan was awesome !","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Margie A."},{"reviewId":"cc32f034-4a40-43e0-a132-d6b9dfeeddfe","range":0,"rating":5,"reply":"We are delighted to hear Dan made a great impression. We'll pass along your kind words to him, Ryan!","replyTime":"2026-07-10T16:14:00","review":"Dan was nice","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Ryan L."},{"reviewId":"375e05ff-1b5c-4bff-ace6-b48daca0ccc2","range":0,"rating":3,"reply":"We appreciate your input, John. Rent adjustments reflect market and operational changes. Please call us at (262) 784-5442 to discuss your rate concerns.","replyTime":"2026-07-10T16:14:00","review":"They raise the rent every 6 to 12 months","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"John H."},{"reviewId":"5354d0fc-2990-49d2-ad6d-08b80accad12","range":0,"rating":4,"reply":"We are pleased to hear that Dan was able to assist you at our Liberty location. Thank you for sharing your experience with us, Andrew.","replyTime":"2026-07-03T13:27:00","review":"Location on Rogers closed early and I was unable to gain initial access to my outdoor parking spot. Thankfully Dan was working at the Liberty location and he saved the day. He was able to process everything and got me access to my spot. Thank you Dan for the help and availability on the holiday weekend!!","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Andrew L."},{"reviewId":"c58bc157-0046-498c-9f87-2015625add5f","range":0,"rating":5,"reply":"We are happy to hear Dan made renting and moving out so easy. Thanks for recommending Extra Space Storage, Michael!","replyTime":"2026-06-29T09:28:00","review":"I want to say what a great storage facility it is. The customer service is great. Getting a storage unit is so easy to get. The moving out process is very easy to do. I would highly recommend Extra Space Storage on Liberty Lane in New Berlin to anyone. Dan was very helpful with all the process of renting a storage unit and was very helpful with the moving out process. Thank you Dan.","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Michael W."},{"reviewId":"67e07b05-b5d5-4239-86c4-f860e99167e2","range":0,"rating":5,"reply":"Thank you for sharing your experience, Ron! Dan's quick turnaround speaks for itself. We're glad your concern was resolved so efficiently.","replyTime":"2026-06-29T16:51:00","review":"been a customer almost two years now, had an issue I needed help with, Dan gave clear expectations of a 1 business day turn around on an answer to my concern and actually called me back within an hour with a satisfactory response. Thanks Dan for helping me out!!","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Ron S."},{"reviewId":"3361aeaf-e63c-4822-ae6f-1c7c4920622b","range":0,"rating":5,"reply":"We genuinely admire your feedback, Christina! Dan will be thrilled to hear he made your move-in day great.","replyTime":"2026-06-27T09:08:00","review":"Dan was very helpful on my move in day!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Christina R."},{"reviewId":"02dc1f7c-6087-4720-b8dc-37a126c93913","range":0,"rating":5,"reply":"Thank you for your review, Jose! Glad Dan made your auction purchase smooth and easy. We appreciate the kind words!","replyTime":"2026-06-27T13:49:00","review":"Dan was great we purchased unit at auction and everything went real Smooth.","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Jose H."},{"reviewId":"d06e018a-b08b-4e96-b97d-58aa5007b7cc","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Terry! We're glad the service was excellent and easy to deal with.","replyTime":"2026-06-26T14:04:00","review":"Excellent service easy to deal with","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Terry O."},{"reviewId":"bd3dfdc3-6a31-4fb7-8e11-804e7841c43d","range":0,"rating":5,"reply":"We are overjoyed to hear that Dan made your move-in experience great, Steve. ","replyTime":"2026-06-25T12:37:00","review":"Dan did a great job moving us in.","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Steve H."},{"reviewId":"a971bcd5-abb7-4169-9e94-1f7a3cf0cba7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Laura! Dan's helpfulness securing your climate controlled unit is great to hear. We'll pass along your kind words!","replyTime":"2026-06-24T13:09:00","review":"Dan was my contact.  He was so helpful in helping me to get a climate controlled unit at a sister facility.  Top notch. I highly recommend him and extra space","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Laura N."},{"reviewId":"150b4c21-3ad2-4339-9344-886be7bcd385","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Mike! We're glad Dan provided helpful information during your visit.","replyTime":"2026-06-18T10:39:00","review":"Dan was very helpful today. Much info given","source":"Google","submissionTime":"2026-06-18T00:00:00","userName":"Mike F."},{"reviewId":"26fbd8ec-d6e3-482a-9612-c900ec48ebca","range":0,"rating":5,"reply":"Thank you for taking the time to share this J! Dan is great — glad he got you in and out quickly with no delays.","replyTime":"2026-06-15T10:50:00","review":"Dan helped us out quick and got us know and out with no delays.","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"J B."},{"reviewId":"4334854e-cfd8-4a5f-968e-3c10fc9cf778","range":0,"rating":5,"reply":"Thank you immensely for highlighting our helpful team and clean, accessible storage lockers, Jade!","replyTime":"2026-06-06T14:50:00","review":"Great place!! Everyone was very helpful and efficient, the storage lockers are clean and easily accessible!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Jade M."},{"reviewId":"0692123e-b2c7-4f1c-a008-0a990060a022","range":0,"rating":5,"reply":"Thank you for recognizing Dan's professionalism! We're thrilled he provided excellent service for your storage needs, Marlen.","replyTime":"2026-06-05T13:31:00","review":"Dan is the Man!!  He's a true professional","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"marlen m."},{"reviewId":"5cefc012-c99a-4964-8a4e-55075ae3d038","range":0,"rating":5,"reply":"Thank you for highlighting Daniel's professionalism! We're thrilled he made such a positive impression during your visit, Adriana.","replyTime":"2026-06-04T14:00:00","review":"Daniel was Great! We were very impressed with his profesionalism.","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"adriana j."},{"reviewId":"143f229c-193a-492a-adaf-3864746700bc","range":0,"rating":5,"reply":"Thank you for highlighting Dan's exceptional service and professionalism at our facility, Vere!","replyTime":"2026-06-02T13:12:00","review":"Super helpful store manager Dan. Great customer service","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Vere C."},{"reviewId":"d4fb87c8-7000-4e3f-97c3-c8f79d1d5e31","range":0,"rating":5,"reply":"We are grateful for your review Rylie! Dan's outstanding service and smooth process during your transition means everything to us.","replyTime":"2026-05-27T10:50:00","review":"I had an excellent experience working with Extra Space Storage during a recent transition with my storage unit. Dan, the manager, went above and beyond to walk me through my options, and ultimately found an option for me to make the entire process smooth and stress-free, even on a tight timeline. Highly recommend this location thanks to his outstanding customer service!","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Rylie B."},{"reviewId":"c6b2aebc-1829-4f28-be42-0ddc7a844bfa","range":0,"rating":5,"reply":"We are pleased to hear Dan made your unit setup and moving process smooth and helpful! Thank you for your feedback, Hanna.","replyTime":"2026-05-19T12:41:00","review":"Dan has been very helpful and smooth with getting my unit and moving.","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Hanna"},{"reviewId":"5f783c79-7a6b-4345-b43d-afc26e5e1989","range":0,"rating":5,"reply":"We are grateful for your kind words about Dan! We're pleased he helped you find the perfect storage room, John.","replyTime":"2026-05-19T15:26:00","review":"Great to meet Dan he help me find the room I need and was great help awesome guy","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"John L."},{"reviewId":"7575e6ef-1d3f-4550-bac7-f850d272681b","range":0,"rating":5,"reply":"We are delighted to hear that Dan provided excellent customer-centric service and clear explanations during your experience, Fidel.","replyTime":"2026-05-16T12:24:00","review":"Had a great experience with Dan. Very customer centric. He explained everything very well.","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Fidel M."},{"reviewId":"20e6630d-f000-43c3-9667-8e350b4646af","range":0,"rating":5,"reply":"We are grateful Dan provided clear explanations for your storage needs, Elissa!","replyTime":"2026-05-16T12:23:00","review":"Dan did a great job explaining everything!","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Elissa M."},{"reviewId":"4f384abb-6095-4e80-8ff6-3e685f648aad","range":0,"rating":5,"reply":"We are delighted to hear that Dan provided great service and found you the perfect spot, Rick!","replyTime":"2026-05-16T13:51:00","review":"Dan was super helpful and set me up with a great spot!","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Rick K."},{"reviewId":"79ccb699-85db-4f22-95aa-7cb50bf87e25","range":0,"rating":2,"reply":"Thank you, Travis, for sharing your experience with us. Please contact us at (262) 784-5442 to discuss options.","replyTime":"2026-05-17T10:11:00","review":"Let me start with this place is great, the people are great.  The problem I have, and it is significant, is that our price went from $82 to $162 per month. Only extending by the month now, looking for other places, which is disappointing. Really like the place.","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Travis W."},{"reviewId":"5ced2528-d431-43f1-955e-454124d09dce","range":0,"rating":5,"reply":"Thanks for the kind words about Andrew! We're thrilled he helped you find the right boat storage solution, Sabri.","replyTime":"2026-05-14T13:51:00","review":"Came to Extra Storage today to look for a unit to store my boat. Andrew was very helpful, he explained all the options that I have and showed me a couple of the units","source":"Google","submissionTime":"2026-05-14T00:00:00","userName":"sabri a."},{"reviewId":"de6e7adf-064b-454c-99c7-488830d7ab9d","range":0,"rating":5,"reply":"Morgan, thank you for the kind words about Dan! We're glad he handled your lock replacement smoothly.","replyTime":"2026-05-02T12:11:00","review":"Dan is the man! Got our lock replaced without any fuss.","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Morgan P."},{"reviewId":"e1513971-b2e9-405b-a8b2-b8049c9ed947","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Megan! We're thrilled Dan provided great help with your storage needs.","replyTime":"2026-05-02T12:11:00","review":"Dan was a great help!","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Megan N."},{"reviewId":"feda4063-d754-45ca-b3d0-762855d64521","range":0,"rating":5,"reply":"Thank you for your loyalty and trust in us through the ownership transition, J Bram! Dan will appreciate your kind words.","replyTime":"2026-05-01T16:08:00","review":"Always a pleasure. Thank you Dan for the awesome experience. Rented on and off for the last 15 years from the prior owner. Aprensive at first with a new corporate owner. But could not be better. Thanks Again Dan","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"J B."},{"reviewId":"4ff2e8ef-c851-47d5-b7e4-e92bb7d208d9","range":0,"rating":5,"reply":"We're thrilled to hear that Dan was a huge help in your moving process! Thank you, Maya, for sharing.","replyTime":"2026-04-22T18:12:00","review":"Dan was a huge help in my moving process! Very personable, kind and helpful! He helped make the process quick and easy!","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Maya J."},{"reviewId":"addcdcf3-63af-4a5e-a2c9-b3ac2c5ef470","range":0,"rating":3,"reply":"Thank you for your feedback, Mary. We’re glad to hear Dan was very helpful in resolving the issue and assisting you with a unit change.\n","replyTime":"2026-04-19T11:05:00","review":"Dan is very helpful he was able to change units because of water in the one unit. Need some upkeep a little bit in the facility. So happy with Dan and helping me out so much.","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Mary N."},{"reviewId":"5b81b28c-558d-4669-9f51-5e8f245cd9ce","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're thrilled to hear that you found our storage spaces accommodating for your camper. Thank you for recommending us to others with large campers.","replyTime":"2024-06-06T08:23:00","review":"very helpful. nice spaces and plenty of room for my camper. didn't have to squeeze into a spot that was too tight. or worry about someone else being too close. very friendly. would recommend to others that have large campers.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Cheryl M."},{"reviewId":"df6a76b7-01d2-485e-8aaf-6c022b02e55f","range":0,"rating":5,"reply":"We are glad to hear Dan made the process easy! Thanks for recommending Extra Space Storage to friends and family Jeffery.","replyTime":"2026-04-15T09:57:00","review":"Dan was really easy to work with, explained the process, made it easy and I plan on recommending him and extra space to friends and family","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"jeffery k."},{"reviewId":"2d3aecac-963e-4a8a-a2a4-31b4b88f8534","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Ross! We're delighted that Dan provided such helpful service cleaning your unit.","replyTime":"2026-04-04T10:39:00","review":"Dan was great, got my unit cleaned and ready.  Very friendly and very helpful.  Great unit","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Ross T."},{"reviewId":"6b8f4737-c029-4c1f-8ac6-003e67b4c5f2","range":0,"rating":4,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience.","replyTime":"2026-04-01T08:06:00","review":"Called about finding space for my motorcycle. Dan really helped me out, I'll be back soon.","source":"Google","submissionTime":"2026-03-31T00:00:00","userName":"TY p."},{"reviewId":"53bcbff1-f350-4ba7-8552-0415dea6d035","range":0,"rating":5,"reply":"Angela, we genuinely admire your positive feedback about Dan's helpfulness today!","replyTime":"2026-03-30T10:54:00","review":"Dan was really helpful today!","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Angela G."},{"reviewId":"e1d94358-747e-4d27-8196-034f0498fba0","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us, Tyler. Thank you for sharing!","replyTime":"2026-03-30T13:17:00","review":"They are friendly and communicate efficiently and rapidly. Dan was a great help and assisted me in a rapid and timely manner.","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Tyler R."},{"reviewId":"d6f489ef-11c9-427f-9087-954ca1d4c8ff","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Geovany! We're thrilled that Dan provided great service and made everything easy. Clean facilities matter to us.","replyTime":"2026-03-27T11:37:00","review":"Great service and dan was supper helpful great people person and was great to work with made everything  nice and easy, also they have super clean place.highly recommended if you looking to get a storage space.","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"Geovany E."},{"reviewId":"f256ec56-7e09-47e9-8be4-b5f8ea0e323c","range":0,"rating":5,"reply":"Thanks for the kind words about Dan! We're pleased he made your move-in smooth and stress-free, Geo. ","replyTime":"2026-03-27T11:37:00","review":"Moved into a parking unit dan helped me and he was so helpfull, he was really nice and made the move in a non stressful and easy move in. Great person to move in with.","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"Geo E."},{"reviewId":"e69c2999-1006-4e7c-849d-d28dae9783e8","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Dan. We're glad his help made your experience wonderful. Thank you for the great rating, Karina. ","replyTime":"2026-03-20T15:03:00","review":"Dan was wonderful to work with. Thanks for all your help.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Karina V."},{"reviewId":"cfa2d58d-33bb-47cb-9596-54dc5eedd094","range":0,"rating":5,"reply":"Thank you for your feedback. We're glad Dan could provide fantastic service and help you find the right unit. We look forward to continuing to serve you!\n","replyTime":"2026-03-08T15:24:00","review":"Dan was fantastic. He showed me multiple units and explained the difference. Definitely will continue to rent here. Thank you.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Luke W."},{"reviewId":"570b0885-d212-4413-9279-1f98bc31fa91","range":0,"rating":5,"reply":"Your positive experience with clear communication and our pain-free process means everything to us. Thank you, Kevin!","replyTime":"2026-03-04T14:48:00","review":"Clear communication. Pain free process.","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Kevin M."},{"reviewId":"c02b9ab4-ab92-404f-bfef-fea1e311484e","range":0,"rating":5,"reply":"We're glad to hear you had a great experience with our manager, Mike. Thank you for the positive feedback!","replyTime":"2025-04-25T09:39:00","review":"I recommend dealing with Andrew if you can.","source":"Google","submissionTime":"2026-03-03T00:00:00","userName":"Jason J."},{"reviewId":"2983f36e-778c-4eff-8076-c54c66be30ad","range":0,"rating":5,"reply":"We're privileged to have been able to assist you during your move. Thank you immensely for sharing your experience with us!","replyTime":"2026-02-18T15:10:00","review":"Moving my life up from Texas very last minute, needed the fastest availability with the most amount of space and lowest price. Dan at the New Berlin WI location was outstandingly helpful and kind. Thank you to him for all the help! We appreciate you Dan!","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Stacy B."},{"reviewId":"ce29921d-3587-463e-bcc5-6d1c591ac513","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Dan at Extra Space Storage in New Berlin WI.","replyTime":"2026-02-18T15:01:00","review":"Moving our belongings up from Texas very last minute, needed a storage unit, met Dan at the New Berlin WI location and helped us tremendously with accommodations and was very sweet and helpful. Thank you Dan!","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Abby F."},{"reviewId":"0a5fefa6-22ae-473d-94dc-5aa4cd4073ef","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Beth! We're glad Dan could assist you promptly.","replyTime":"2026-02-14T11:43:00","review":"Dan went the extra mile and took care a small issue for us! Very grateful to have it taken care of right away!","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Beth C."},{"reviewId":"30d2064c-94a5-4d97-afd6-cf56ec431fd4","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Linda. Thank you for sharing your experience with Andrew at Extra Space Storage.","replyTime":"2026-02-11T14:14:00","review":"Andrew was incredibly helpful.","source":"Google","submissionTime":"2026-02-11T00:00:00","userName":"Linda S."},{"reviewId":"44e3d357-64fc-4dc1-82de-c35fcd572a9a","range":0,"rating":5,"reply":"Dan's professionalism is greatly appreciated. Thank you for sharing your experience with us, Frank.","replyTime":"2026-02-05T15:41:00","review":"Dan was very professional","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Frank B."},{"reviewId":"ded2756f-58d1-4fd8-b270-a71abc42064a","range":0,"rating":5,"reply":"We are grateful for your kind words about Dan and our clean, accessible units!","replyTime":"2026-01-13T16:59:00","review":"Dan was very helpful and  courteous.  Units look clean and easy access.","source":"Google","submissionTime":"2026-01-14T00:00:00","userName":"Char S."},{"reviewId":"25ea43af-11b4-4e05-a4e3-5f878e5af483","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback, Trish.","replyTime":"2025-12-19T12:03:00","review":"I have been renting from Extra Space Storage for 2 yrs now and have always received very good customer service.   Spoke to Dan today and needed some extra information about my units and he was very polite and patient.  So glad I picked this storage facility.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Trish Y."},{"reviewId":"a7ac96ff-93f5-4faa-8cec-fe586422c71e","range":0,"rating":5,"reply":"Thank you for highlighting our well-maintained facility and Dan's helpful maintenance service. We appreciate your positive feedback about our staff.","replyTime":"2025-12-12T07:53:00","review":"Facility is well maintained and secure. Staff is friendly and attentive. Dan was very helpful and quickly returned my call for maintenance on my unit. Maintenance was done within a day.","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Karen M."},{"reviewId":"4fff4195-41e8-4da0-8389-6a217578f79a","range":0,"rating":5,"reply":"We are thrilled to hear about your positive storage experience! It's wonderful to know that Dan took the time to thoroughly explain everything and ensure you felt completely at ease when accessing your vehicle. We're particularly pleased that you appreciated his approach. Your recognition of Dan's commitment to long-term customer satisfaction truly means the world to us, as this is exactly the kind of consistent, attentive service we strive to provide. We're delighted that our well-maintained facility and convenient location are meeting your needs perfectly for storing your car.","replyTime":"2025-12-10T18:13:00","review":"This is my first storage experience, a space to garage my car while out of town. The location is perfect, safe and well maintained, but more importantly, Dan was patient and attentive in explaining everything and making sure I am comfortable accessing my vehicle. He didn't  use \"hard sell\" tactics and truly seems committed to establishing long-term customer satisfaction. It's great to have that consistency of service.","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Cate B."},{"reviewId":"e0cb3556-1c50-4439-ba36-2e25f6abbf64","range":0,"rating":5,"reply":"We are honored to hear Daniel provided great service! Thank you for choosing Extra Space Storage, Todd.","replyTime":"2025-11-12T14:19:00","review":"Daniel ws super helpful. Great sevice","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Todd F."},{"reviewId":"930c33c9-1a7c-408e-b816-4c911f1565b0","range":0,"rating":5,"reply":"We are ecstatic to hear Dan went above and beyond to help with your car battery. Thanks for recognizing his helpful service!","replyTime":"2025-11-08T14:18:00","review":"Dan went above and beyond to charge the battery in my car that is in storage. Very helpful!","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Linda S."},{"reviewId":"bea96afb-99da-446e-9d09-1f30fc9c3c4c","range":0,"rating":5,"reply":"We are excited to hear Dan provided knowledgeable, fast service finding the perfect unit for your needs!","replyTime":"2025-11-07T15:40:00","review":"Dan was helpful and awesome to deal with.. knowledgeable with finding me a unit that fit my needs and fast service…. A++++ happy I came here  vs other storage companies around the area","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Franco i."},{"reviewId":"ca084031-958f-4505-83b8-50697cc8b23c","range":0,"rating":5,"reply":"We are glad to hear Dan provided helpful service and took time with your unit and documents.","replyTime":"2025-11-05T15:14:00","review":"Dan was very helpful and took the time to show us our unit and help with documents.","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"Paul a."},{"reviewId":"003c6333-fd52-4a54-baca-eb36cd03f5be","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Tim Hanson! Thank you for sharing your experience with us.","replyTime":"2024-09-21T11:44:00","review":"The service and security gives me piece of mind that I know my storage items are safe and secure!!!\n\nThis is my third year at this Extra Space Storage facility on Liberty Rd, in New Berlin. Dan was extremely helpful in securing my new spot for the winter! He took me out to find the best spot for our needs for our RV! The overall Experience was excellent! When friends ask me where should they look for storage, I won’t hesitate to tell them, Extra Space Storage is the way to go!! Thanks Dan!!!","source":"Google","submissionTime":"2025-10-31T00:00:00","userName":"Tim H."},{"reviewId":"ab1b9ce9-1b2c-4389-9f0e-e6d318633b0c","range":0,"rating":5,"reply":"We are thrilled to hear Dan made your storage setup easy and quick! Thanks for choosing Extra Space Storage.","replyTime":"2025-10-26T09:31:00","review":"I went in this morning to get my storage spot for the winter and Dan was SO helpful! He made things very easy and quick. He showed me where my garage was and made sure it was all cleaned up. No worries bringing my belongings in now and peace of mind for over the winter. Thanks Dan!!!","source":"Google","submissionTime":"2025-10-25T00:00:00","userName":"Danielle"},{"reviewId":"afc57dc7-a793-433e-8fa7-0b605e7a6a0a","range":0,"rating":5,"reply":"We are ecstatic to hear Dan provided such great help! Thanks for choosing Extra Space and the amazing feedback!","replyTime":"2025-09-26T13:30:00","review":"Extra Space Just rented Dan was there and helped if I could choose 10 stars I would thanks","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"bongo l."},{"reviewId":"222200f5-f2e6-4ceb-9f87-ecc0513f8416","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Dan at Extra Space Storage. Your kind words mean everything to us. Dan's dedication to finding the perfect solution for your vehicle storage needs truly exemplifies our commitment to providing exceptional service. We're glad his calm demeanor helped alleviate your stress and that he took the time to review multiple options before offering the best fit for your situation. It's team members like Dan who make our storage facility stand out, and we're proud to have him on board. We appreciate you taking the time to share your experience and look forward to continuing to meet your storage needs.","replyTime":"2025-09-26T18:31:00","review":"Dan of the Extra Space Storage Team was awesome! I was stressing about storing my vehicle, but his calm demeanor allowed me to relax. He went the extra mile to make sure I received what I truly needed. He reviewed multiple options before offering what was best for my situation. Kudos to Dan for a job well done!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Tangie B."},{"reviewId":"5de50582-fee0-45fc-b5b7-4e8dc76b438b","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at Extra Space Storage. Thank you immensely for recommending us!","replyTime":"2025-01-11T11:40:00","review":"This place is very helpful. The main guy that works at this spot mostly is a great person. Very easy going place. Yes I would recommend anyone to this spot. Thanks Dan .","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Jim L."},{"reviewId":"013deeba-1720-47e3-adb1-eb155e2d714a","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're honored our team goes above and beyond with professional, friendly service.","replyTime":"2025-09-20T12:48:00","review":"Customer Service Staff is professional, friendly, and goes above and beyond. And they have Fair pricing,\nThank you Dan\n\nJoseph","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Joseph C."},{"reviewId":"f72cfe34-536b-4db7-979c-738a7893eed3","range":0,"rating":5,"reply":"We are ecstatic to hear Dan made your transaction quick and easy! Thanks for choosing us.","replyTime":"2025-09-26T09:38:00","review":"Spoke with Dan very quick easy transaction I wouldn’t use anybody else","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Rashad D."},{"reviewId":"c7ea9a6a-8fc0-4973-9344-67c7a00b06fa","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad you enjoyed the move-in process and our security features. We appreciate you!","replyTime":"2025-09-20T12:47:00","review":"We’ve enjoyed the move in process . Also,  Good Security Gated access, fences with barbed wire and cameras.\nPretty Convenient Easy access hours as well.\n\nGreat job.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"D D."},{"reviewId":"1227ec33-a4c8-448a-aef7-9d607325562e","range":0,"rating":5,"reply":"We're happy to hear about your positive experience with Extra Space Storage, Sarah! Thank you for sharing your feedback.","replyTime":"2025-09-16T08:34:00","review":"All of the folks I worked with from Extra Storage have been so helpful, and their facilities are top notch! Andrew, in particular, was exceptionally knowledgeable and friendly and went above and beyond. The team went out of their way to find me the best deals. They were super clear about all of the offers and didn't try to push me on things I didn't need. Also, it's worth noting that during the big flood, not a drop got into the unit.\n\nI highly recommend Extra Storage to anyone looking for reliable customer team and a quality storage unit. :)","source":"Google","submissionTime":"2025-09-15T00:00:00","userName":"Sarah D."},{"reviewId":"7ebb47da-cb12-4ced-9bf1-2a316d13e99d","range":0,"rating":5,"reply":"We are thrilled to hear about Andrew's dedication! Going above and beyond is what we strive for.","replyTime":"2025-09-14T08:33:00","review":"Andrew went out of his way, even after he was done for the day, to find a way to access our storage.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Greg E."},{"reviewId":"5646bf1c-825e-46ef-9b35-520c83429003","range":0,"rating":5,"reply":"¡Gracias por las amables palabras sobre nuestra ubicación tranquila, buen servicio y recomendación!","replyTime":"2025-08-18T15:32:00","review":"Buen lugar tranquilo buena comida buen servicio recomendado","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"victor l."},{"reviewId":"e558a63a-cb91-4ab8-bdcf-cad12ab3e188","range":0,"rating":5,"reply":"We are honored to hear about your great experience! Thanks for highlighting Michael's excellent service and our pricing.","replyTime":"2025-08-09T12:14:00","review":"Great price. Great dealing with Michael.","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Mike a."},{"reviewId":"47cf7939-f365-4e19-9936-167725d43e77","range":0,"rating":5,"reply":"We are delighted to hear about your great customer service experience! Thanks for the positive feedback, Marquis.","replyTime":"2025-07-14T13:30:00","review":"Great customer service ??experience was great","source":"Google","submissionTime":"2025-07-14T00:00:00","userName":"Marquis W."},{"reviewId":"48a47f0a-3978-4fcd-8a40-36ae5db80315","range":0,"rating":5,"reply":"Hi Lolita, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-01T11:17:00","review":"Management great to work with.\nFacility is clean.\nHappy I made the decision to move to a different storage facility.","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Lolita H."},{"reviewId":"ab93c670-f3e1-489f-aab8-581c951f1cdc","range":0,"rating":5,"reply":"We are delighted to hear we could provide exactly the storage space you needed. Thank you for choosing Extra Space Storage!","replyTime":"2025-06-08T08:32:00","review":"Just the space that I needed?","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Micheal C."},{"reviewId":"8b707fce-32c4-44a6-988b-bd394b00704a","range":0,"rating":5,"reply":"We are delighted to hear Mike provided such fantastic service. Your comments about the seamless rental process and efficient property tour are greatly appreciated.","replyTime":"2025-05-23T11:34:00","review":"Mike made the process of acquiring a storage rental super seamless and easy.  Was in and out in less than a half hour and that included walking the property looking for the perfect unit for my business!!   Fantastic experience.","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Ben R."},{"reviewId":"edba32b2-8d64-44ef-8874-34077a0ec69f","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for sharing your experience with Michael at Extra Space Storage.","replyTime":"2024-11-21T09:43:00","review":"Michael was excellent","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"90min N."},{"reviewId":"05739acd-f862-4a4e-8d36-947132936635","range":0,"rating":5,"reply":"Great to hear you had a fantastic experience with our customer service and management. Thank you for sharing your positive feedback!","replyTime":"2025-05-01T12:12:00","review":"Great customer service and management","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Bob W."},{"reviewId":"4fda7df3-872c-4c97-9cf7-e31978d3865c","range":0,"rating":5,"reply":"We're delighted to hear you had a great experience with our customer service! Thank you for your feedback.","replyTime":"2025-03-21T09:38:00","review":"Great customer service!  Easy use of gate for entry property.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Matt R."},{"reviewId":"2f715a72-e0b4-4814-8b37-544a46296122","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Michael provided great service at our facility.","replyTime":"2025-04-22T08:29:00","review":"Micheal the Manager was Great!  Every year I come back to this facility with no hassles or problems.  Everything is explained clearly.","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"William M."},{"reviewId":"26ccf52e-7f46-4598-ac2d-c05c13e176bb","range":0,"rating":5,"reply":"We're thrilled to hear that the rental process was easy for your growing business. Thank you for the positive feedback!","replyTime":"2025-04-09T13:54:00","review":"Very easy process to rent the additional temporary space we need for our growing business","source":"Google","submissionTime":"2025-04-09T00:00:00","userName":"Bluejacket B."},{"reviewId":"d508d4b3-10f7-4f99-9972-7911a45d2acb","range":0,"rating":5,"reply":"We are honored to have been of assistance. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-05T11:45:00","review":"Michael was a huge help, best storage facility we toured.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Tracy B."},{"reviewId":"8036912c-6e47-4129-95e7-1930f643f789","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for letting us know.","replyTime":"2025-03-29T15:54:00","review":"My experience with Extra Space Storage was very pleasant. They are efficient and convenient to work with. I have used them in the past and will continue to use them in the future. Definitely recommend.","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Lon A."},{"reviewId":"85961863-1106-4cbc-b9c9-a6d0a4d9dff1","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you found our storage place nice and our staff friendly and helpful. Thank you for your feedback.","replyTime":"2025-03-14T09:02:00","review":"Nice storage place. Staff is friendly and very helpful","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"kyle b."},{"reviewId":"6bf4c7b0-e68a-40c0-83bc-b166cc8d6c12","range":0,"rating":5,"reply":"Thank you for your 5-star review! We're thrilled that our online rental process was easy and convenient, allowing you to secure a unit quickly on a Sunday. We appreciate your positive feedback on our accessibility, convenience, and fair pricing. Thank you for choosing our storage facility!","replyTime":"2025-02-10T18:20:00","review":"Was in need of a storage unit quickly due to closing on a house. Extra Space was conveniently located and their online rental process was incredibly easy. I was able to rent a unit in matter of minutes at a fair price and get all my stuff loaded the same day, which was a Sunday and outside their office hours. 5 stars for ease of access, convenience, and fair price.","source":"Google","submissionTime":"2025-02-10T00:00:00","userName":"Zach B."},{"reviewId":"b1ebcce8-6343-40cf-9896-59d804fb2058","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our clean and well-kept facility. Thank you for recognizing our friendly and knowledgeable manager!","replyTime":"2025-01-30T08:17:00","review":"Very clean and well kept facility. The manager was very friendly and knowledgeable!!","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Katherine C."},{"reviewId":"7c8865d9-059b-482d-9c87-c1ad42cd21ff","range":0,"rating":5,"reply":"We genuinely admire your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-01-27T09:40:00","review":"Seamless process,very professional and courteous, thanks again","source":"Google","submissionTime":"2025-01-27T00:00:00","userName":"Duane B."},{"reviewId":"8d76ca93-dda6-48b4-8d58-8ab2738e7df9","range":0,"rating":5,"reply":"We are excited to hear that Michael provided you with excellent service and helped you find the right storage unit. Your review is appreciated.","replyTime":"2025-01-24T08:36:00","review":"Michael was the best ! He helped me realize I needed a slightly larger storage unit, explained the online deal details and what would change once the promotion was over. Very professional.","source":"Google","submissionTime":"2025-01-23T00:00:00","userName":"Ronald F."},{"reviewId":"fc1f092c-4a9c-4a33-bd57-1b3ef8611fbb","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for acknowledging our clean facility and helpful management.","replyTime":"2025-01-13T09:50:00","review":"The facility is very clean and well maintained the management there is very helpful and knowledgeable","source":"Google","submissionTime":"2025-01-13T00:00:00","userName":"Pedro M."},{"reviewId":"50042ba1-13e2-4b2b-80bc-fb2aa11d1eec","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Allison! We're glad you had a great experience with us.","replyTime":"2025-01-11T10:09:00","review":"Great experience and excellent customer service! Thank you, Michael.","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Allison L."},{"reviewId":"0c32f3a5-d571-4693-8c65-25821c7ba72a","range":0,"rating":5,"reply":"We are happy to hear that our customer service was helpful with your unit setup. Thank you for sharing your experience with us.","replyTime":"2024-11-21T10:19:00","review":"Customer service was very helpful with my unit  setup.","source":"Google","submissionTime":"2024-11-21T00:00:00","userName":"briyanna w."},{"reviewId":"f5ab932b-bda4-4ab2-a847-2254d04cbbed","range":0,"rating":5,"reply":"Your positive experience is our priority. We are glad to hear that Michael made the checkout process simple for you. Thank you for sharing your experience.","replyTime":"2024-11-01T11:11:00","review":"The prices are very competitive and Michael made the checkout process very simple !","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Tommy K."},{"reviewId":"ae480d5d-910d-425a-9e56-d26847eafff4","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Ronald Bahr. Thank you for recognizing our friendly and customer-focused staff. Please give us a call at 888-storage if anything comes up. ","replyTime":"2024-10-16T11:57:00","review":"The staff are very friendly and customer focused.   They always look for ways to save the customer money if possible.","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Ronald B."},{"reviewId":"146b4317-fc39-4607-9fc6-921b82a195f8","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! It's wonderful to know Michael was courteous and knowledgeable. ","replyTime":"2024-10-30T11:15:00","review":"Great facility !! Michael was courteous and answered all my questions and concerns.","source":"Google","submissionTime":"2024-10-30T00:00:00","userName":"Ralph B."},{"reviewId":"0bd76c04-4a8c-474d-9bb1-ff828b5738cd","range":0,"rating":5,"reply":"We're grateful for your rating, Todd. Call us if you have any questions or need assistance with your rental!","replyTime":"2024-10-07T08:05:00","review":"Very easy rental process. Looking forward to moving in!!","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Todd L."},{"reviewId":"bee4ea99-0758-4c8f-8dc9-02086428ec94","range":0,"rating":4,"reply":"We are utterly delighted to hear about your positive experience with us. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-30T13:09:00","review":"All was a good experience just had another opening for free storage. Price was fair for the unit but free is better","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Marty L."},{"reviewId":"57518247-2e4c-47e8-a532-3a8f10681fa0","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-23T12:49:00","review":"Quick and easy process. Looking forward to renting my storage space.","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Jake H."},{"reviewId":"4f7f7ef1-ec2b-4241-a70a-f01eb1115fc4","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience, Dennis McConville. We are glad to hear that Michael was helpful and that you found easy access to our facility for your move.","replyTime":"2024-09-17T07:30:00","review":"Easy access to the facility and helpful office person (Michael) made this out of state move work perfect.  Plenty of room for a 55 foot semi to fit into the area to load and unload out stuff.","source":"Google","submissionTime":"2024-09-17T00:00:00","userName":"Dennis M."},{"reviewId":"5472a8c1-59e5-482c-b25f-dd576b39044f","range":0,"rating":5,"reply":"We are honored to have provided you with fantastic service. Thank you immensely for choosing Extra Space Storage.","replyTime":"2024-09-03T10:45:00","review":"Extra Space  Storage had been fantastic to work with.  We have been renting space for over 4 years.  We store our 28' enclosed trailer.  The staff was very helpful in locating us a space with easy access for our trailer!  This was a tremendous help!  I recommend anyone looking for storage, enclosed, open space for trailers, boats, RV's or heavy equipment to take a look at this location in New Berlin, WI.  Pricing is very fair, payment processing is automated which is a great help.","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"James V."},{"reviewId":"8bf6f970-5abe-44d9-8ed9-df62608ee760","range":0,"rating":5,"reply":"Your review is greatly appreciated. We're glad to hear that we could put your mind at ease regarding the transition to new ownership and provide you with professional service. Our team strives to make the rental process easy for our customers. Thank you for choosing Extra Space Storage for your storage needs, and we look forward to serving you again!","replyTime":"2024-08-25T10:44:00","review":"I've been using this facility on and off over the last decade.. The old owners sold and I I was very apprehensive with a corporate run facility. They put my mind at ease. Very professional and very easy to rent. I will use them again for indoor vehicle storage. Thank you.","source":"Google","submissionTime":"2024-08-25T00:00:00","userName":"James B."},{"reviewId":"c6cd36c6-8622-4205-ac70-29a710ca7dcf","range":0,"rating":5,"reply":"We're privileged to have you as a customer, Austin Prusha! Thank you for sharing your positive experience with us.","replyTime":"2024-08-13T09:34:00","review":"Just moved here from another storage facility. The prices are fair with easy access and very friendly staff. They even helped me jump my car when my battery died in the drop-off area.","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Austin P."},{"reviewId":"362d03e2-8387-4a36-9c4e-92fa1919d8ad","range":0,"rating":5,"reply":"We are thrilled to hear that you had a great experience at Extra Space Storage! Thank you for recommending us to your friends.","replyTime":"2024-07-22T14:24:00","review":"Is a great location ,access to the units are easy, ,the personal was very friendly and very professional ,I’ll do recommend this place to my friends ,I’m happy having business with them!!","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Juan C."},{"reviewId":"69d03621-7a20-483b-bdfa-36c0701fa52a","range":0,"rating":5,"reply":"We deeply respect your kind words and are thrilled to hear about your positive experience with Michael and our clean unit. Thank you for recommending us!","replyTime":"2024-06-03T11:07:00","review":"Great service.  Michael was very friendly and punctual with his answers to my questions.   Definitely would recommend.  And the unit is very clean when I entered into it.","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Oleg Y."},{"reviewId":"9123009b-ca49-47c7-a61d-1262d7b53e3e","range":0,"rating":2,"reply":"We're sorry to hear about your experience with the increase in cost. We strive to provide fair pricing for our customers and will take your feedback into consideration. Thank you for bringing this to our attention.","replyTime":"2024-05-27T07:07:00","review":"The good:  initial service awesome, clean units\nThe awful:  within 10 months the cost of my unit went from $124 to $211.  This should be illegal but apparently it's not.  I was told by Extra Space they can charge whatever they want/market price.  This is NOT I repeat, NOT market price.  I will be moving my stuff.","source":"Google","submissionTime":"2024-05-26T00:00:00","userName":"SEA"},{"reviewId":"679ec723-11fa-4e82-bf3a-1258014bcc9e","range":0,"rating":4,"reply":"Great to hear that our location and service met your needs! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-22T11:36:00","review":"Great location very good service easy to set up unit or cancel. Unit was perfect for what I needed.","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Zach 1."},{"reviewId":"2304d121-48c0-46fd-9c16-9d862c76085f","range":0,"rating":5,"reply":"We're excited to hear that you had an easy sign up process, great pricing, and fantastic communication. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-20T11:58:00","review":"Easy sign up process. Great pricing. Fantastic communication.  So far I am very pleased.","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Aaron A."},{"reviewId":"2667a901-fd94-46c8-b78e-cf6217fd9496","range":0,"rating":5,"reply":"Your review is appreciated! We're glad Michael was able to assist you and make your experience with us a positive one. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-14T09:57:00","review":"Michael was very helpful with our rental!  He was understanding of our needs and corrected a problem we had with a previous rental at a different location. It was a pleasure doing business with him after a stressful morning!","source":"Google","submissionTime":"2024-05-14T00:00:00","userName":"ally m."},{"reviewId":"6a288722-2253-4819-a7a6-91ef28fab7d5","range":0,"rating":5,"reply":"Thanks for the awesome review, Steve! We are glad Michael and Sophia were able to take care of your storage needs! Don't hesitate to stop by the office or contact us at (262) 784-5442 if you need anything.","replyTime":"2024-05-08T09:25:00","review":"Leasing Unit Easy.  Fast.\nAlways.\nOnline and or in person.\nOVER PHONE.\n5 min\nNeeded another unit and in a bind - with self rented moving truck outside and full - outside facility - and boom...5 min.\n\nMichael great.\nAnd Sophia\n\nAlways communicating.  Helping.\n\nFriday was key and Michael great.  From phone and offered to meet.  Was offsite at time.  No need.  All easy.\n\nAnd priced right.  Climate control btw.  Very very very clean.  Flats available.\n\nBuut Michael discussed unit options and availability and pricing and specials (for current renters) and v online pricing.\n\nGreat\n\nSteve","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Steve M."},{"reviewId":"745dcb7d-1531-429c-8dd9-9075bd4decbb","range":0,"rating":5,"reply":"Hi Dan! Thank you so much for the positive review. We know our customers value accessible facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (262) 784-5442 or stop by the facility! ","replyTime":"2024-05-08T10:09:00","review":"Good location, managers are really helpful and easily reachable whether on site or not. Easy access to units as well! Been with these guys for years!","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Dan P."},{"reviewId":"c1bbdf29-a3f7-482c-9e23-2ef3e5c71b20","range":0,"rating":5,"reply":"Thank you for the excellent rating, Steve! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2024-04-21T12:31:00","review":"Micheal was very professional, explained my options in detail and made my decision very easy.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Steve R."},{"reviewId":"26125013-eaa7-4033-b2d8-45a3b8edfd37","range":0,"rating":5,"reply":"Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2024-04-10T13:45:00","review":"Easy to work with. Smooth online process.","source":"Google","submissionTime":"2024-04-10T00:00:00","userName":"John H."},{"reviewId":"378dc5a7-743c-4c89-ab43-52536d053e23","range":0,"rating":5,"reply":"Thank you for the kind words, King! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-08T13:55:00","review":"Affordable good customers service","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"king k."},{"reviewId":"9b5bfebf-2ad8-4bdc-8ba0-e9228b880f26","range":0,"rating":5,"reply":"Hi Bob, thanks so much for your review! We are thrilled to hear your experience with Michael was positive and are always here to help with your storage needs! Give us a call at (262) 784-5442 or stop by the office if you need anything!\n","replyTime":"2024-04-08T13:46:00","review":"I am currently renting 3 units at Extra Space storage on Liberty Lane in New Berlin WI.\n\nAll of my rental interactions have been with Michael the property manager at this location.\n\nI would like to give Michael a “shout out” with this review , for providing very good customer service to me, & as a good representative of the company!!","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"Bob W."},{"reviewId":"d52aa8ea-2fea-48d7-b8a9-b3d1f887649a","range":0,"rating":5,"reply":"Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sophia at our New Berlin location! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-04-01T10:40:00","review":"Today my fee was due for my storage unit and payment was declined due to my card on file being compromised, so I called over to unit manager and give him my new card information and  Michael took care or the whole situation,Michael was very helpful and knowledgeable member of your staff at the New Berlin,Wisconsin location, all my questions were answered to my satisfaction  and was very happy to with whole transaction.Will recommend to friends and family if any need storage requirements.","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Michael O."},{"reviewId":"3e7feb29-8abd-449c-b2e9-3912c59136df","range":0,"rating":3,"reply":"Thank you for leaving us a rating, Mick. We're sorry to hear that you're unsatisfied with your monthly rate. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give you 30 days written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.\n","replyTime":"2024-04-01T12:21:00","review":"While the facility is well kept and secure the prices have increased yearly. Over 100% since 2019","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Mick R."},{"reviewId":"df5e40f0-b181-4689-9efe-6659e902c133","range":0,"rating":1,"reply":"Thank you for leaving us a rating, Dennis. We're sorry to hear that you're unsatisfied with your monthly rate. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2024-04-01T14:46:00","review":"Since this company took over the storage business they keep raising their rent. Wouldn’t recommend them","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Dennis K."},{"reviewId":"8c79e0ba-33d5-4059-bb6b-fbdbb5ce9d64","range":0,"rating":3,"reply":"K, thanks for your feedback. We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We will be sure to review your feedback further internally in hopes of providing our customers with a better future experience. Please give us a call at 888-storage if you would like to discuss this further!\n","replyTime":"2024-02-29T10:09:00","review":"Setting up the rental was simple enough and easy to navigate. However, the ad is misleading. It says 1st month rent free and $90 per month for a 10x20. In tiny tiny lettering it says renter must either choose between the first month free or pay the price of $120 per month. That pisses me off a little. Other storage locations have better pricing and a free month but by the time I realized the swag, I had already signed the contract. Then the passcode to enter is really hard to figure out yet once you understand how they come up with ur passcode, then it's simple enough. That's all I'm gonna say.  Place is organized okay and my unit was clean and ready. The way they sell the locks is kinda different but again, easy to understand. Would I rent here again? Probably not since their units are more expensive than the competition. Make sure you read the fine print before you sign anything. How many times have people told you that during your life time? Tons, because it's true.","source":"Google","submissionTime":"2024-02-28T00:00:00","userName":"K T."},{"reviewId":"c1f7c981-41b7-452c-acf6-4080ad00cc7c","range":0,"rating":1,"reply":"Hi Rachel. We're sorry to hear about your experience and would love to speak with you about this in more detail. Can you give us a call at (262) 784-5442? \r\n","replyTime":"2023-12-09T10:12:00","review":"Bugs were in literally everything I put in my unit. Would recommend getting a temp controlled unit instead.","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"Rachel R."},{"reviewId":"9eb9508a-bfb3-4423-886b-99cdd21a9355","range":0,"rating":5,"reply":"Thank you for the review, Kae! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-22T07:57:00","review":"They were very helpful and efficient.","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Kae D."},{"reviewId":"05778fa6-2fd3-4137-80ce-9244b70788ea","range":0,"rating":5,"reply":"Hello, Doris, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything. We can be reached at 888-STORAGE.  \n","replyTime":"2023-09-27T08:34:00","review":"My agent was very kind, efficient, and explanatory.  We have rented from the New Berlin Self Storage unit before, and love the close proximity to our home.","source":"Google","submissionTime":"2023-09-26T00:00:00","userName":"Doris W."},{"reviewId":"112ceaa4-aa2a-40fd-8c96-d42b18633efc","range":0,"rating":2,"reply":"Hi Erick, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please call us at 888-storage to discuss what options we may have?\n","replyTime":"2023-08-29T12:20:00","review":"Good sized unit for the price till they jacked the rate 25% after just 4 months.","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Erick Y."},{"reviewId":"430db065-c457-4b8c-a25b-36d27fa0f870","range":0,"rating":1,"reply":"Chris, Thank you for your review. We apologize for any inconvenience or frustration you may have encountered. At Extra Space Storage, we aim to provide competitive pricing and excellent service to all of our customers. We understand that rent increases can be frustrating, and we apologize for any confusion regarding the timing and extent of the changes. Please know that we strive to be transparent in our pricing and communicate any adjustments in advance. We value your feedback and would appreciate the opportunity to address your concerns directly. Kindly reach out to our business number at (262) 784-5442 so that we can investigate this matter further and find a resolution that satisfies both parties.\n","replyTime":"2023-08-04T10:27:00","review":"Since this place bought out the last company my fee has gone up $100. About 5 years i got the spot for $87 a month. It went up a few times here and there a couple bucks. This company bought them out and rent went from $97 to $119. 3 or so months later i get a letter saying rent is going up to $188 a month and i have 30 days to leave or pay this amount. I dont know whats worse the 30 days or the almost doubling my payment. So 1 star and horrible company. Hopefully everybody starts leaving extra space storage. I will never give them my business again.\nAlso when looking at the reviews extra space storage has only been here a few months in 2023. Alot of the reviews are for the old company new berlin self storage. That was a good company and sue was great. So makesure to look at the dates with the reviews.\nUpdate August 3rd they call asking for payment after i told them i was leaving August 1st due to their rent increase. Poorly ran company.","source":"Google","submissionTime":"2023-08-03T00:00:00","userName":"Chris W."},{"reviewId":"26470e6a-e55b-438e-8762-3a1e25539c0a","range":0,"rating":1,"reply":"We're sorry to hear this, Annie Heckman. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Thank you for choosing Extra Space Storage.","replyTime":"2023-07-04T13:13:00","review":"New Berlin Self Storage was great. Extra space storage has raised the prices almost $100 a month. More than double what we were paying. And has limited hours now.","source":"Google","submissionTime":"2023-07-01T00:00:00","userName":"Annie H."},{"reviewId":"4ee30146-0dbb-4753-af75-771dc02ec2be","range":0,"rating":5,"reply":"Hi Susan!Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (262) 784-5442 or stop by the facility! ","replyTime":"2023-06-29T11:57:00","review":"Great customer service. I had a lot of questions at first and they clarified everything with patience.  Then I had trouble signing onto my account to pay and they assisted quickly. Their service is top notch","source":"Google","submissionTime":"2023-06-29T00:00:00","userName":"Susan A."},{"reviewId":"38f89a4d-9f80-417c-b1e1-8bd931ae52df","range":0,"rating":5,"reply":"Thank you for your feedback, Josh! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-06-17T15:21:00","review":"Great price on parking for my business! It was an easy process and they have a great facility.","source":"Google","submissionTime":"2023-06-17T00:00:00","userName":"Josh S."},{"reviewId":"0308c4e1-8791-4136-ae96-64203884f0b6","range":0,"rating":5,"reply":"Hi Saad, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us.","replyTime":"2023-04-16T14:58:00","review":"Getting storage was hassle free, and the facility is clean and easily accessible. The manager is very helpful.","source":"Google","submissionTime":"2023-04-16T00:00:00","userName":"Saad H."},{"reviewId":"7b949748-73ea-4760-8c78-e77ddcaa87c6","range":0,"rating":5,"reply":"Thank you for your feedback, Eikon! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-04-11T11:05:00","review":"The process was fast, Efficient, and the operator had strong interpersonal skills","source":"Google","submissionTime":"2023-04-11T00:00:00","userName":"Eikon V."},{"reviewId":"bba99b27-301a-41ee-91c1-d1c200f921c6","range":0,"rating":5,"reply":"Thank you for your review, Vie! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-04-11T13:42:00","review":"Very nice employee(s) and secluded from neighbors looking into facility","source":"Google","submissionTime":"2023-04-11T00:00:00","userName":"vie J."},{"reviewId":"cb4c885c-f691-499a-82ba-c0662e821e55","range":0,"rating":5,"reply":"Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sophia at our New Berlin location! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-04-01T10:29:00","review":"Sophia was very helpful and knowledgeable member of your staff at the New Berlin,Wisconsin location, all my questions were answered to my satisfaction and was shown unit and was very happy to with whole transaction.Will recommend to friends and family if any need storage requirements.","source":"Google","submissionTime":"2023-04-01T00:00:00","userName":"Michael 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