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We're glad to hear you are pleased with our staff and facility at Extra Space Storage, and we appreciate your support.","replyTime":"2026-10-16T11:11:00","review":"Amazing staff!! Love this facility!!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Toni C."},{"reviewId":"34b2f993-f382-4a87-9211-6b120e5665d2","range":0,"rating":5,"reply":"Thank you, Burnetta, for sharing your experience! We're glad to hear that you found our facility clean and our team helpful and professional.","replyTime":"2026-10-16T12:02:00","review":"Clean and staff are very helpful and professional","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Burnetta K."},{"reviewId":"690b2e23-ca2e-4889-80c6-abaa7ed81b40","range":0,"rating":5,"reply":"Thank you, Blake, for sharing your experience! We're glad to hear that you received great customer service and found our facility clean. We appreciate your support at Extra Space Storage.","replyTime":"2026-10-07T11:10:00","review":"Wonderful customer service and very clean facility!","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Blake"},{"reviewId":"35eaa461-8860-4081-8c47-a51440341620","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Innermegz! Please let us know if there's anything else we can do to assist you with your storage needs. ","replyTime":"2026-08-18T13:37:00","review":"She is very helpful.","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"Innermegz “."},{"reviewId":"0a1be592-2785-4c70-871c-4d6e81dbf8f7","range":0,"rating":5,"reply":"Thank you, Alex, for sharing your experience and for recommending Extra Space Storage. We are glad to hear that our attendant provided friendly, professional service and made the process straightforward for you.","replyTime":"2026-09-30T16:33:00","review":"I had an excellent experience at Extra Space Storage. The attendant was friendly, professional, and genuinely helpful. They made the entire process easy and stress-free, and their customer service really stood out. It is refreshing to deal with someone who takes pride in their work and treats customers with respect. I highly recommend this location!","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Alex"},{"reviewId":"5cd02192-a7a3-4f28-9c14-fa97fc9be1ed","range":0,"rating":5,"reply":"Hi Jacqulyn! Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-01-03T09:29:00","review":"Great customer service!","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Jacqulyn H."},{"reviewId":"9912e6bb-e29c-45fe-85d9-b82ddfca5a13","range":0,"rating":5,"reply":"Thank you immensely for highlighting our convenient location, air-conditioned units, restroom facility, and friendly staff. We're absolutely thrilled to hear that you love our storage facility and that the location's convenience makes your visits quick and stress-free. It's wonderful to know that our air-conditioned units are providing the protection your items need, especially during Louisiana's intense heat. We're also delighted that you appreciate having the restroom facility available - we understand how important those thoughtful amenities can be when you're spending time organizing or moving your belongings. Our team takes great pride in being friendly, helpful, and welcoming to all our customers, so it means the world to us to hear that this comes through in your experience. Your recommendation means everything to us, Alice, and we're so grateful to have you as part of our storage community!","replyTime":"2026-03-14T09:38:00","review":"I absolutely love this storage facility. The location is very convenient and easy to access, which makes visits quick and stress-free. The units are air-conditioned, which is a huge plus for protecting items, especially in the Louisiana heat.\n\nOne thing that really stands out is that they have a restroom available, which may seem small but makes a big difference when you’re there organizing or moving things.\n\nThe staff is always friendly, helpful, and welcoming. Overall, a great experience and I highly recommend this place for anyone looking for a reliable storage unit.","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Alice R."},{"reviewId":"2c0c9cfe-5d2f-4292-b9d5-c1eb64206c08","range":0,"rating":5,"reply":"Hi Demetris, thank you for your review! We're so happy to hear that your experience with Tanesha and the cleanliness of the facility has been positive! Call us at 888-storage if you have any questions or need assistance with your rental.\n","replyTime":"2024-04-07T13:43:00","review":"Tanesha has great customer service;  she’s very knowledgeable about the facility and she was able to assist me with everything I needed. The facility was very clean and the prices of the units are very reasonable.","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Demetris P."},{"reviewId":"52a1a6df-b307-458a-a763-13147f225f39","range":0,"rating":5,"reply":"We are thrilled that our helpful, friendly office staff made your experience excellent, Sherman!","replyTime":"2026-09-25T17:21:00","review":"The office staff were extremely helpful and friendly! Excellent place for storage!!","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Sherman H."},{"reviewId":"a6bb35f6-f37e-416b-9528-bff4e2840204","range":0,"rating":5,"reply":"We are happy to hear you find our facility clean, secure, and immaculate! We understand your concern about pricing.","replyTime":"2025-07-09T07:56:00","review":"Clean, employees are always friendly and helpful.    A very nice facility.   The staff is exceptional.   Ms. Tera was extremely thorough in explaining my options in finding a plan that worked for my budget.  Promised to call me back k and did so within 30 minutes.   She offered a follow up if anything changed.   I felt valued as a customer and that my wurstions were a priority.","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Tracy H."},{"reviewId":"2ca18246-3f0d-425e-b4b4-9c58475a6511","range":0,"rating":5,"reply":"We're so glad to hear you had an awesome experience with us, Rene. We appreciate your kind words about our attentive and helpful team members, and we'll share your feedback with them. We appreciate your support!","replyTime":"2026-09-11T13:28:00","review":"My experience was awesome. The ladies there are always so attentive and helpful.","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Nay N."},{"reviewId":"56c005f5-6937-4a56-b668-428c3a3e5f0f","range":0,"rating":5,"reply":"Thank you, Jayia, for your 5-star rating and for sharing your positive experience!","replyTime":"2026-09-11T15:25:00","review":"Very Helpful Staff 10/10","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Jayia B."},{"reviewId":"e34ce47f-e5fb-4b61-aa62-6fe8e907fbbf","range":0,"rating":5,"reply":"Thank you, Jevin, for your 5-star review! We're glad to hear you had a great experience with our service at Extra Space Storage.","replyTime":"2026-09-10T12:06:00","review":"Great seevice","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Jevin A."},{"reviewId":"bba33014-8669-404b-ba45-b5e7092ab28a","range":0,"rating":5,"reply":"We're so glad to hear that our attendant was friendly and helpful during your initial setup process, and that you found our facility clean, well-maintained, and easy to access, with ample parking, Katherine. We appreciate you sharing your positive experience with Extra Space Storage.","replyTime":"2026-09-08T11:49:00","review":"Excellent!!  Attendant was very friendly and helpful.  We really appreciated her guiding us through the initial set-up process and making sure that that our storage unit was secure.\nThe facility was clean and well maintained.  More than ample parking and easy access also made it a pleasant experience.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Katherine"},{"reviewId":"082a3e99-0620-4b5c-b521-46f64ababd17","range":0,"rating":5,"reply":"We're so glad to hear that Tee provided you with a great experience at Extra Space Storage, Kim.","replyTime":"2026-09-01T13:49:00","review":"Tee was great","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Kim W."},{"reviewId":"4df6d21a-d12f-4f47-a8ef-be17af70a479","range":0,"rating":5,"reply":"We are delighted to hear about Tanesha's excellent service! Thanks for recognizing her beautiful soul and customer focus.","replyTime":"2025-08-02T11:34:00","review":"Very cordial and customer service oriented Tanesha is a beautiful soul","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Whitney E."},{"reviewId":"0017bfda-0f90-4c5f-a425-dd2883170e56","range":0,"rating":5,"reply":"Your positive feedback means a lot, Raynique. We're glad our team monitors your units across two states. They truly care about our customers!","replyTime":"2026-08-30T13:50:00","review":"Ladies are so awesome! I live in two states and they monitor the units for me!","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Raynique K."},{"reviewId":"733b04f3-08d5-4348-a22b-f29d8330e98f","range":0,"rating":5,"reply":"Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Tenisha! Give us a call at (504) 684-7370 or stop by the office if you need anything!\n\n","replyTime":"2024-03-07T16:05:00","review":"Ms. Tenisha was wonderful and very helpful. Thanks Tenisha","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Michelle J."},{"reviewId":"78bb6a44-03ac-4bc5-a2e2-894064aececc","range":0,"rating":5,"reply":"Thank you for the kind words, Daneel. We're happy to hear that Tanesha was extremely helpful! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-04-22T12:58:00","review":"Tanesha Tyler was extremely helpful.. Very sweet person.. Extremely good at her job.  Its nice to speak to someone who actually cares about the customer service..\nTHANK YOU  TEE ??","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Daneel P."},{"reviewId":"c8540cdf-b218-4f84-bdb8-c18f753ffdc7","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Best experience I've had for a rental unit place, especially the customer service was excellent!","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Leon N."},{"reviewId":"bee0394f-5a4e-47de-ba21-80cbb94ee3dd","range":0,"rating":5,"reply":"We're thrilled to hear that Ms. T was excellent! Thank you, Ronique, for sharing your experience with us.","replyTime":"2026-08-19T16:33:00","review":"Ms. T was excellent!!!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Ronique B."},{"reviewId":"9b76c53a-82db-4549-902c-53f7c375ac50","range":0,"rating":5,"reply":"We sincerely value your kind words, Meghan. Being helpful, thorough, informative, and quick is exactly what we strive for.","replyTime":"2026-08-17T08:21:00","review":"Very helpful, thorough, informative and quick!","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Meghan B."},{"reviewId":"40c71cd0-9288-41aa-88f8-d901b707c166","range":0,"rating":5,"reply":"Thanks, Ryan! Ms. Terra's willingness to assist you and your mom reflects the service we strive to provide.","replyTime":"2026-08-09T10:56:00","review":"Ms. Terra didn’t hesitate to show me and my mom around","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Ryan G."},{"reviewId":"da3348d0-dba1-43ec-9c44-cf662f47d3f7","range":0,"rating":5,"reply":"Thank you, Nicolas! It's wonderful to hear you had a positive experience with us and that you were met with a helpful, professional, and positive team. We want you to know that we are here to assist you with any further storage needs! Give us a call at (504) 777-3675 if anything comes up!","replyTime":"2024-03-07T13:44:00","review":"The Absolute Best Customer Service in Jefferson Parish!\n\nI’ve dealt with many businesses across the Jefferson Parish area, but the customer service here is truly on another level. The manager deserves a special shout-out—she has been incredibly attentive, patient, and professional throughout my entire experience.\n\nThe team in the main office on Belle Chasse Highway is fantastic. They’ve been flexible enough to help me outside of their standard working hours, and they are always on time with their deliverables and communication. It is rare to find a team this kind and dedicated to their clients. If you want a stress-free experience, this is the place.","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Nicolas C."},{"reviewId":"a3177d4e-6c5e-43a8-95f1-37085569a6c8","range":0,"rating":5,"reply":"We are pleased to hear about your great experience with our facility and customer service. Thank you, Phil!","replyTime":"2026-08-06T09:53:00","review":"Really nice facility, great customer service, and extremely easy to get started.","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"phil c."},{"reviewId":"ac4f5cdf-916c-42ff-b1a1-b92089833f14","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for sharing your experience.","replyTime":"2026-07-31T15:17:00","review":"Great customer service","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Bread"},{"reviewId":"7cc7fc00-f3f5-4455-b973-79010d0ea903","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you, Danielle, for sharing your experience with us.","replyTime":"2026-07-31T15:28:00","review":"A very good place to rent a storage And very good customer service","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Danielle K."},{"reviewId":"511f926c-8c24-40fc-ad6b-75a4085d61b3","range":0,"rating":5,"reply":"We are pleased to hear Tee provided such professional and personable service during your setup!","replyTime":"2025-08-04T11:30:00","review":"Tee was great at helping me get setup. She’s very professional, yet personable, patient, and good at what she does.","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Lina H."},{"reviewId":"43ea8722-a8a0-4195-a9ea-0cb5ab773ba5","range":0,"rating":5,"reply":"We are overjoyed to hear Tara was so helpful! We will share your kind words with her, Mckenzi.","replyTime":"2026-07-29T13:01:00","review":"Tara was so helpful!","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"mckenzi m."},{"reviewId":"efbb4763-e653-4923-99c2-63b5885dc0e9","range":0,"rating":5,"reply":"We are happy to know our team made a great impression. We look forward to serving you again.","replyTime":"2026-07-29T15:08:00","review":"Nice ppl","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Blacky G."},{"reviewId":"d636d009-41e5-41be-90ef-dfdbffecf2e2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Pierre. We're glad our location met your expectations!","replyTime":"2026-07-29T15:07:00","review":"Nice location","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Pierre A."},{"reviewId":"0e994d88-3933-4028-99c1-cf242322d8e2","range":0,"rating":5,"reply":"Thank you for your positive feedback. We are glad to hear that your move was comfortable with us.","replyTime":"2024-09-24T15:13:00","review":"It was quick and easy. She made it comfortable for us with the move we are doing.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Synphne S."},{"reviewId":"d976a31f-b0ba-48d1-9b92-a020fd6bc203","range":0,"rating":5,"reply":"Your review is appreciated. We're proud our team member was professional, respectful, and informative. Thank you for choosing Extra Space Storage, Jamias25!","replyTime":"2026-07-27T10:49:00","review":"She was very professional, respectful and informative.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"jamias25"},{"reviewId":"8270352d-b09f-4173-91cf-5c33ca1fe4d3","range":0,"rating":5,"reply":"We are glad to hear Tee made a great impression, Chase. We appreciate you sharing your experience!","replyTime":"2026-07-27T11:16:00","review":"Tee is great!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Chase M."},{"reviewId":"b4efa5fc-0454-4756-8423-51e71a5b4c69","range":0,"rating":5,"reply":"Thank you, Janice! We're glad T provided helpful service. Clean, accessible facilities and hassle-free units are what we strive for.","replyTime":"2026-07-27T11:38:00","review":"T was extremely helpful and have never had any issues with our unit. Easily accessible and very clean premises!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Janice R."},{"reviewId":"ca8a9c02-d6a1-4b6f-b573-4fada216aff1","range":0,"rating":5,"reply":"We are delighted to hear you found our team professional, knowledgeable, and friendly with a clean facility and easy process!","replyTime":"2025-07-18T15:29:00","review":"Professional\nKnowledgeable\nFriendly\nClean\nEasy Process","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Ivy P."},{"reviewId":"390741be-1716-4e47-92da-6c8a0ee516d8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jo'Den7! We're glad Tee made your experience great. We appreciate the recommendation to friends and family!","replyTime":"2026-06-30T08:36:00","review":"Tee was great help, very knowledgeable and friendly. I would definitely recommend to my friends and family in the area if they need storage space.","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Jo'Den7"},{"reviewId":"abcb436c-6c0b-4650-9a45-4011da86f951","range":0,"rating":5,"reply":"We are elated to hear your experience was great, Ranel! Thank you for choosing Extra Space Storage.","replyTime":"2026-06-27T12:57:00","review":"great","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Ranel C."},{"reviewId":"c0e67081-929f-4cf4-8a64-8d96e5400deb","range":0,"rating":5,"reply":"Thank you, Don! We're glad our customer service stood out. We appreciate your support of Extra Space Storage.","replyTime":"2026-06-27T13:44:00","review":"The customer service is great!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Don A."},{"reviewId":"7b265228-b82d-4aa6-b241-0374e38c3a98","range":0,"rating":5,"reply":"Thank you immensely, Giazzlyn! We're glad Extra Space Storage could be so helpful to you.","replyTime":"2026-06-26T13:55:00","review":"So helpful.","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Giazzlyn D."},{"reviewId":"e78bbbb7-f07c-4e32-ace3-6b6559d2596e","range":0,"rating":5,"reply":"Thanks, Marcus! We're glad your concern was answered and resolved quickly. We appreciate you sharing your experience!","replyTime":"2026-06-25T11:52:00","review":"Great Customer Service, Answered My Concern & Took Care of it Quickly","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Marcus S."},{"reviewId":"c2ddfa08-eb26-4605-a3b6-20645313aaf3","range":0,"rating":5,"reply":"Thanks for the kind words, Angie! We're glad Terra delivered excellent customer service.","replyTime":"2026-06-25T16:56:00","review":"Excellent customer service! Terra was very helpful!","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Angie T."},{"reviewId":"78a55f69-bd82-42bc-a5cf-efa51e0d57c1","range":0,"rating":5,"reply":"Hi Barbara, thanks for leaving a rating! We're happy to hear you had a great experience!","replyTime":"2026-03-14T03:13:00","review":"We are very happy with our storage space. The facility has easy access, clean and well kept. Staff are polite, friendly and most of all kind.","source":"Google","submissionTime":"2026-06-19T00:00:00","userName":"Barbara J."},{"reviewId":"382b48a4-fd1d-410f-a0ce-f2915e99bd92","range":0,"rating":5,"reply":"Thank you for the kind words, Humbleness! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-08T11:46:00","review":"Great Customer Service & Reasonable Prices","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Humbleness B."},{"reviewId":"55d405a8-e0ea-48d1-9c93-23f9df63a104","range":0,"rating":5,"reply":"Thank you for your feedback, Carl. We’re glad to hear you found the pricing competitive and the sign-up process easy. We also appreciate your kind words.","replyTime":"2026-06-16T10:12:00","review":"Very competitive pricing online.  It was easy to sign up.  We went to the facility, entered our code, and our new lock was inside the unit.  The have an app that allows you to open the door from your phone while you are standing right in front.  Easy to use and great customer service.  I highly recommend this facility.","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Carl K."},{"reviewId":"88ca32e7-0ec0-4957-bfdc-d550e1cbaa7d","range":0,"rating":5,"reply":"We sincerely value your feedback! Terra will be thrilled to hear she made a great impression. Thanks, Elichia!","replyTime":"2026-06-16T11:24:00","review":"Great service, they young lady Terra was very helpful.","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Elichia M."},{"reviewId":"32dae56e-0577-4cae-859a-c33307233767","range":0,"rating":5,"reply":"Thanks for highlighting our friendly service and great prices! We appreciate your business.","replyTime":"2026-02-23T15:35:00","review":"Friendly service and great prices!!","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Annalisa A."},{"reviewId":"a1573e76-e63a-4d2b-9981-4394751c2c84","range":0,"rating":5,"reply":"Thank you for your review, Heyam! We're thrilled to hear that you love our clean facility and helpful staff. We appreciate your feedback.","replyTime":"2026-06-15T09:28:00","review":"I love the place so much it’s very clean . They offer dally to help the customers to move there items . The guy and the lady who I spoke to very professional. And understand every body needs and guide them to the right decision.i highly recommend it .","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Heyam H."},{"reviewId":"2e40576f-6e9b-4a9b-a733-25be9117026a","range":0,"rating":5,"reply":"Your positive experience means a lot! We're glad the cleanliness, customer service, and easy move-in process stood out. Thanks, Lisa!","replyTime":"2026-06-15T11:47:00","review":"This place is very clean and the customer service is excellent. They make the process of moving in and out very easy. Highly recommend!","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Lisa A."},{"reviewId":"a3668d5e-6b66-4956-94cb-aeab5f770084","range":0,"rating":1,"reply":"We take your feedback seriously about the rate increase Brett. Please contact us at (504) 777-3675 to discuss pricing concerns.","replyTime":"2026-06-06T10:44:00","review":"My fees went from 84.50 to 152.50 and the only reason I was given was ,\" You got the first rate online...Prices are subject to change\"","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Brett C."},{"reviewId":"c6b1eb98-ecaa-4098-a44f-8851b7c876c5","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Schewanda! Thank you for sharing your experience with Tee at Extra Space Storage.","replyTime":"2026-05-31T14:41:00","review":"Excellent service! Tee is the best, very personable and professional.","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"Schewanda H."},{"reviewId":"eed2896f-530c-4af4-9dd0-8e9aa454c516","range":0,"rating":5,"reply":"Hi Nyah! Thank you so much for the positive review. It's great to know our team was kind and helpful. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-02-13T12:08:00","review":"Good service .. nice and helpful lady Mrs T","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Nyah"},{"reviewId":"ce47b9bf-2212-4457-84ff-5a3d84426390","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Nina! Stop by our office or give us a call if you need assistance or have any questions.","replyTime":"2024-12-02T13:06:00","review":"It’s great","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Nina P."},{"reviewId":"f15853fb-5443-4006-80a2-bd5e9a4b4ad8","range":0,"rating":5,"reply":"We're utterly delighted to hear about the great service you received from Tanesha and Terra. Thank you for taking the time to share your experience.","replyTime":"2025-03-25T11:07:00","review":"Great service from Tanesha and Terra","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"jermaine h."},{"reviewId":"bc6618d8-ab45-41fd-802a-21dc63b14626","range":0,"rating":5,"reply":"Your positive experience means everything! Thank you, Kim, for recognizing our assistant manager's excellent work.","replyTime":"2026-05-29T12:56:00","review":"Great job, awesome assistant manager!!!","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Kim D."},{"reviewId":"e48e1029-e88c-45ec-8a21-e3adb12e7fb6","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Our team's patience means everything to us, Kris.","replyTime":"2026-05-29T16:46:00","review":"I appreciate their patience when i got turned around out front :)","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Kris M."},{"reviewId":"564010bd-6104-40fb-beeb-c18d02cc975c","range":0,"rating":5,"reply":"Your review is appreciated. Terra's knowledge and helpfulness are truly valued. Thank you for sharing your positive experience with us.","replyTime":"2024-10-01T08:54:00","review":"Terra was extremely helpful, she is very knowledgeable about storage needs, and you will feel like your stuff is in safe hands with her at this location","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Etienne L."},{"reviewId":"b5a1f8f5-581b-4953-8a10-e910552a5b92","range":0,"rating":5,"reply":"Thank you, Jay, for your wonderful feedback! We're thrilled that Tee provided excellent help at our facility. Your appreciation means everything!","replyTime":"2026-05-27T15:10:00","review":"Shoutout to Tee for helping me out today. She was only filling in at the algiers location but I needed an issue resolved and she was right there to help me with no hesitation. I appreciate that !!!","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Jay J."},{"reviewId":"f3ad933b-71cb-46ee-b852-db6b6cadd9fe","range":0,"rating":5,"reply":"We are thrilled to hear you experienced the best customer service with us Hatem!","replyTime":"2026-05-25T12:39:00","review":"The best customer service.","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"HATEM S."},{"reviewId":"9e3803a6-5087-4157-9c6f-fb50368b566e","range":0,"rating":5,"reply":"We are overjoyed to hear that you find our location clean and our staff helpful and kind. Thank you immensely for your positive feedback, Jerrydean Henry.","replyTime":"2024-08-23T14:10:00","review":"This location is always clean and the staff is always helpful and kind.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Jerrydean H."},{"reviewId":"d35bfa25-e519-4029-aa34-545b2bd99e8b","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our staff, cleanliness, and safety measures, Brad!","replyTime":"2026-05-22T09:07:00","review":"Great staff, clean, and safe place.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Brad C."},{"reviewId":"16ce799d-3aff-42b0-b47b-502a6712c683","range":0,"rating":5,"reply":"Thank you for taking the time to share, Angie! We're thrilled Terra provides such wonderful service. Your feedback means everything!","replyTime":"2026-05-21T09:34:00","review":"Terra is always super nice!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Angie A."},{"reviewId":"950926ff-fbd1-4461-842d-f8419f45928e","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thank you, Monte, for recognizing Tee's helpful service and our professionalism.","replyTime":"2026-05-20T11:54:00","review":"Excellent and very professional!! Would definitely work with them again. Tee was extremely helpful.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Monte G."},{"reviewId":"1a51955c-d921-4f26-bab9-30ade41d09b5","range":0,"rating":5,"reply":"Thank you, Megan, for choosing us! We're pleased our team helped you find the perfect unit size.","replyTime":"2026-05-20T14:06:00","review":"We had alot of help figuring out what size unit we needed! Front desk workers were very nice and helpful!","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Megan D."},{"reviewId":"ccfdada4-4d27-4290-bf5d-ec5b195f8cdf","range":0,"rating":5,"reply":"We're grateful for your positive feedback! Thank you, Monica, for sharing your experience with us.","replyTime":"2026-05-20T14:05:00","review":"We have a very quick process and found a room quickly and at great past. Personnel was wonderful, pleasant and very accommodating,","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"MONICA L."},{"reviewId":"c170c333-c368-4eb9-a2ca-d77e874e3ec2","range":0,"rating":5,"reply":"Thank you, Karen, for recognizing Tanisha's excellent service at our Belle Chase Hwy facility. We appreciate your feedback!","replyTime":"2026-05-20T15:44:00","review":"Tanisha does a great job at the Belle Chase Hwy. location.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Karen A."},{"reviewId":"b27dbde1-59ac-41a6-a949-dcc241558cc3","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Worst customer service I’ve ever experienced at a storage facility they all have bad attitude’s, and they try to force you into giving them 5 stars on here, they will even go as far as grabbing your phone and writing the review themselves. I seen it for myself when the girl grabbed my dad’s phone and did it. That day was the ONLY day I seen a decent attitude but then it went right back to them acting like they are better then everybody else. Stay far away from this facility.","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Mrs. C."},{"reviewId":"b1e2e2b1-da08-45a8-a61d-eaa5701e0a87","range":0,"rating":4,"reply":"We are thrilled to hear you found our storage space great! Thank you for choosing Extra Space Storage, Donald.","replyTime":"2026-05-18T08:14:00","review":"Great storage space","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Donald S."},{"reviewId":"d99d1772-0e4d-4bfb-ade9-81515a2dff65","range":0,"rating":5,"reply":"Thanks for the kind words about our staff and facility access! We're thrilled you received amazing customer service support, Doralise.","replyTime":"2026-05-18T10:09:00","review":"The staff at the fax are great. We received an amazing customer service support from them the facility is easy to access!","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Doralise A."},{"reviewId":"c4f99e28-a9cd-4fd2-a6ac-cbd7762d99f2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dennis! Terra and Tee are amazing team members. Your loyalty means everything to us.","replyTime":"2026-05-18T16:53:00","review":"Terra  and Tee are always nice.I have storage at another location but I still go by Terra to pay my bill and sometimes just to say she. She was the manager at the other facility and I will never forget her level of customer service!","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Dennis J."},{"reviewId":"e47d96c7-f242-47da-bace-f228fee76b41","range":0,"rating":5,"reply":"Lynn, we are pleased to hear Ms. Cornesha provided exceptional customer service. Thank you for recognizing her genuine helpfulness and pleasant demeanor.","replyTime":"2026-05-09T12:15:00","review":"I CALLED EXTRA SPACE STORAGE 5/9/26, SPOKE TO MS. CORNESHA,  SHE TRULY EXEMPLIFIED WHAT CUSTOMER SERVICE SHOULD BE WHEN YOU CALL A PLACE OF BUSINESS. SAID GOOD MORNING WHEN SHE ANSWERED THE PHONE, VOICE WAS VERY PLEASENT TO HERE IN THE MORNING. ASKED HOW CAN SHE HELP ME AND GENUINELY HELPED. SO KUDOS TO YOU MS. CORNESHA. THANK YOU VERY MUCH","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Lynn S."},{"reviewId":"cc77cfb0-9a80-4ece-b4d9-34d6427d5775","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our knowledgeable and patient team. Your positive feedback means everything to us, Belinda.","replyTime":"2026-04-30T15:26:00","review":"Very knowledgeable, kind and patient.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Belinda S."},{"reviewId":"56d5754c-2a1b-4078-abd7-fa9420d4ce15","range":0,"rating":5,"reply":"Thanks for the kind words about Terra! We're delighted you had such a positive experience with our team.","replyTime":"2026-04-30T16:28:00","review":"Terra very nice person and spot on with all details. 10/10 highly recommend","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"L b."},{"reviewId":"6c8019f1-d3b7-4154-9934-80e7a996c6ee","range":0,"rating":5,"reply":"Hi Eric, thanks so much for your review! We are thrilled to hear your experience with Tee was positive and are always here to help with your storage needs! Give us a call at (504) 777-3675 or stop by the office if you need anything!\n","replyTime":"2024-02-22T09:07:00","review":"I had a wonderful and great experience with Tee she was extremely helpful I don’t think I would’ve joined if it wasn’t for her and she’s very pretty by the way.","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"eric l."},{"reviewId":"58acfd5d-f10a-49e7-b909-b9e568d6069a","range":0,"rating":5,"reply":"Thank you for your feedback, D! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-03-31T14:29:00","review":"Great storage unit. I love that it's one floor instwad of three and feels very secure with security cameras throughout the premises. It's well kept and you don't see trash lingering around.  The carts are always available. Staff is friendly and very helpful. I'm very pleased.","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"D A."},{"reviewId":"60706bd6-3702-4f17-9d25-08986556abe8","range":0,"rating":5,"reply":"Thank you for your feedback, Liz. We’re glad to hear you’ve had a positive experience over time and that Terra and the rest of the team have been helpful and supportive.\n","replyTime":"2026-04-29T09:46:00","review":"We have been here for quite some time now, the service has been great, also I have had a lot of help from Terra and other office staff have also been extremely nice and always help my questions, they have shown me grace when it was needed, very happy with the space and the service","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"Liz N."},{"reviewId":"1cc420cd-91ec-4a54-b38f-1638c799b4b6","range":0,"rating":5,"reply":"We are overjoyed to hear you found our team pleasant and professional! Thank you for recommending Extra Space Storage.","replyTime":"2026-01-13T12:33:00","review":"Great team! Easy to deal with. Extremely nice and very professional. Nobody really ever wants a storage but if you have to have one these folks make it very pleasant. I would recommend them to anyone looking for a storage facility.","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Edward D."},{"reviewId":"f6d65c41-2c11-436a-90f0-7524b1837624","range":0,"rating":5,"reply":"Thanks for the fantastic rating, David! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call if you ever need any help with your rental.","replyTime":"2026-04-24T09:41:00","review":"I had a great experience with Extra Space Storage in Louisiana. I needed a safe place to leave my friend’s truck, and the process was smooth from start to finish. The staff was professional, helpful, and made sure I understood everything before I left.\n\nThere was one employee in particular who assisted me (I didn’t catch the name), but they were very respectful, patient, and went out of their way to make sure the truck was properly handled and secured. That kind of service really stands out.\nThe facility was clean, organized, and felt secure, which gave me peace of mind leaving the vehicle there.\nHighly recommend this location if you’re looking for reliable storage and good customer service.","source":"Google","submissionTime":"2026-04-26T00:00:00","userName":"David N."},{"reviewId":"94ef8cdf-82dc-4131-a37a-3df43b56fd8c","range":0,"rating":5,"reply":"Hi Jean,  thanks for leaving a 5-star rating! We're grateful to have you as a customer.","replyTime":"2026-04-25T17:44:00","review":"Only issue i had when I initially rented in February 2024 was water twice entering 1st Unit I was  assigned, so I was moved to another unit. The staff is Wonderful, professional, and always helpful if I had to go into the office which I seldom did. The storage space I had was huge and the facility was always clean. I would definitely use them again if I have to. Price increase was the only reason I moved out, other than that, excellent storage facility.","source":"Google","submissionTime":"2026-04-26T00:00:00","userName":"Jean S."},{"reviewId":"5e662d36-7d41-4146-ae0e-fc9ff673515c","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Tarra! So glad she provided pleasant service and accomplished everything you needed, JD.","replyTime":"2026-04-23T15:23:00","review":"Tarra was so pleasant,she worked with us and accomplished all we needed.","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"JD W."},{"reviewId":"782c9ba7-bb56-45a0-8e13-b83b295ce0c0","range":0,"rating":5,"reply":"Thanks for the positive feedback, Amber! We're pleased the rental process was efficient and our team was pleasant.","replyTime":"2026-04-23T07:49:00","review":"Everything was efficient and quick! The ladies were so pleasant and renting a unit was a breeze!","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Amber J."},{"reviewId":"76e3cb85-66e5-4831-9d73-7020d5b1b8f7","range":0,"rating":5,"reply":"We are excited to hear you appreciated our great service and clean units, LaShunda!","replyTime":"2026-03-06T10:14:00","review":"Great Service and clean inside units","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"LaShunda H."},{"reviewId":"29afd0f1-2f27-4aae-8b01-c10ca04f34c2","range":0,"rating":5,"reply":"Thanks Dan! We're glad Ms. Terra provided helpful and informative service for your storage needs.","replyTime":"2026-04-16T10:09:00","review":"I was looking for a storage unit and I ran across this business and Ms.Terra was very helpful and very informative!!","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Dan R."},{"reviewId":"289c001a-96ca-432c-9cdb-2091ea9852a5","range":0,"rating":5,"reply":"Thank you, Chad, for your wonderful feedback! We're thrilled our team delivered great customer service. Your support means everything!","replyTime":"2026-04-15T10:52:00","review":"Awesome team here on site with great customer service!","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Chad B."},{"reviewId":"ecedb93f-9cf6-4208-ab90-8ea28f9f07a7","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are pleased to hear that you found our customer service helpful and pleasant. Thank you for sharing your experience with us.","replyTime":"2025-02-08T12:19:00","review":"Nice customer services, very helpful and pleasant","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Keesha S."},{"reviewId":"28ff18ed-cc63-4a49-9e33-20f4e5e6587b","range":0,"rating":5,"reply":"We're honored to have been able to assist you, Terra's exceptional service is greatly appreciated.","replyTime":"2024-11-11T14:41:00","review":"Terra was incredibly helpful and the sign up was super simple","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"d m."},{"reviewId":"cda975c5-eb11-4b6e-b22a-6a8d6d2cfa4f","range":0,"rating":5,"reply":"Your positive experience means everything, Leah! So glad Tee's outstanding service and our friendly approach made a difference.","replyTime":"2026-04-10T17:17:00","review":"Very friendly and helpful. Tee is outstanding","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Leah M."},{"reviewId":"027c2c1c-e2f1-4a4f-82f7-5e9eb62abde9","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Tee's accommodating service and our easy access create excellent storage experiences.","replyTime":"2026-04-10T17:18:00","review":"Easy access, no complaints, and phone answered immediately. Tee was always accommodating and very efficient with responding.","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"thechloenetwork"},{"reviewId":"f4059c35-89b7-4526-8405-cad5b3a7c20d","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Wendolly! Thank you for sharing your experience with us.","replyTime":"2026-04-08T11:44:00","review":"Have a great costumer service. !!!","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"Wendolly V."},{"reviewId":"62f72f2a-14c5-4751-81a8-960018988eca","range":0,"rating":5,"reply":"We are glad to hear Tee provided such helpful and quick service! Your positive experience means everything to us, Sierra.","replyTime":"2026-04-03T15:35:00","review":"Tee was so helpful, quick and knowledgeable about the units. We were in and out in under 10 minutes!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Sierra M."},{"reviewId":"604f1f60-13e5-45ec-a08b-97eccc614465","range":0,"rating":5,"reply":"We are pleased to hear about Tanisha's wonderful service and management. Your positive feedback is incredibly valuable to us, John. ","replyTime":"2026-03-20T09:57:00","review":"Wonderful manager snd service from tanisha","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"John F."},{"reviewId":"38a75602-8b9a-4613-a956-7a4f683e9e6a","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with our friendly staff and clean, organized facility. Thank you for your review, Courtney. ","replyTime":"2026-03-20T09:58:00","review":"Staff was very friendly. The entire place was clean and organized.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Courtney C."},{"reviewId":"c2e137bd-3e0b-40d1-819e-d8aa72f62b28","range":0,"rating":5,"reply":"Thanks for the kind words, Brad! We appreciate your business and are glad you had a great experience with our team.","replyTime":"2026-03-20T09:58:00","review":"Phenomenal worker and a pleasure to bring business here!","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"brad c."},{"reviewId":"f15f59c9-21ef-486d-bdf3-52e2e2a82ce4","range":0,"rating":5,"reply":"Thank you for the great feedback, Michael! We're delighted our team provided excellent customer service.","replyTime":"2026-03-20T09:58:00","review":"Great customer service!","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Michael G."},{"reviewId":"d1a0c63a-fa81-48cd-a4f6-891da9649113","range":0,"rating":5,"reply":"We are thrilled to hear you had such a positive experience with our team! Your kind words mean everything, Marcus.","replyTime":"2026-03-16T18:09:00","review":"THEY ARE THE BEST TEAM IVE WORKED WITH SO FAR VERY HELPFUL AND THEY SO PRETTY","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Marcus W."},{"reviewId":"f886be16-18dc-4b18-9626-d30fca45bbee","range":0,"rating":5,"reply":"Thank you, Santiago, for your wonderful feedback! We're glad our quick service and good discounts made your experience smooth and affordable.","replyTime":"2026-03-13T17:38:00","review":"Super quick to get a unit. Good discounts.","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"The S."},{"reviewId":"e779aadc-ce3e-41d0-83f4-39bcac8ba6d1","range":0,"rating":5,"reply":"Hi Jayla, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything. \n\n\n","replyTime":"2024-05-13T11:23:00","review":"This storage unit is very spacious and clean.","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Jayla P."},{"reviewId":"499d71a7-6425-4ed1-a3c1-a4fb462352fe","range":0,"rating":4,"reply":"Thanks for choosing Extra Space Storage for your storage needs, Deondrea.","replyTime":"2026-03-11T19:01:00","review":"Great place","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Deondrea B."},{"reviewId":"0584a242-a9d5-44ad-84c9-7b88689fad29","range":0,"rating":5,"reply":"We're truly grateful for your feedback and happy to hear that Terra Owens provided you with exceptional service during a difficult time. Her patience, knowledge, and compassion are exactly what we strive for in our team members. We apologize for any confusion regarding the climate-controlled units at our first location and appreciate you bringing this to our attention. Thank you for sharing your experience, and please know that your kind words about Terra will be passed along to her and our management team.","replyTime":"2024-10-02T09:26:00","review":"I am giving 5 stars only because of the help of 1 person, her name is Terra Owens. I live out of state  and needed to arrange for storage after losing my mom the end of July this year. I called into Lifestorage and booked a reservation. I was told it was climate controlled. I arrived at the location at the at the assigned time only to be told the unit size I requested was not climate controlled although the sign stated climate controlled, which is misleading. Some units are climate controlled. I was then sent to a location where all units are climate controlled. Most importantly, the manager was incredible. Her name was Terra Owens. She was very patient, knowledgeable, and compassionate. She took us to the unit to view it and provided ideas on how to possibly store items. 5 stars is for the 5 star employee Terra Owens who made this time a little more bearable.","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"D P."},{"reviewId":"401f4583-592f-4d94-a0dd-447c502db31c","range":0,"rating":5,"reply":"Thank you, Bayou, for the amazing review! We're thrilled that our team provided excellent service.","replyTime":"2026-02-26T13:26:00","review":"Best storage ever !!! Worker are awesome !!","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Bayou P."},{"reviewId":"0602489c-8349-49c2-a488-5cf8ce061aa3","range":0,"rating":5,"reply":"We are glad to hear Terra provided such helpful service! Thanks for recognizing our team's dedication.","replyTime":"2026-02-24T12:30:00","review":"Terra is the greatest! Super helpful","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"Norm P."},{"reviewId":"df923893-528e-40e0-9fe6-e3fde5764d77","range":0,"rating":5,"reply":"Thank you for your review! We're delighted our team provided great customer service and appreciate your feedback.","replyTime":"2026-02-23T14:08:00","review":"Great customer service","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Drondia M."},{"reviewId":"4fc8c728-029f-4cd9-9a3e-e77b1d306f9d","range":0,"rating":5,"reply":"We are pleased to hear you found our service absolutely great! Thank you for choosing Extra Space Storage.","replyTime":"2026-02-23T15:36:00","review":"Absolutely Great Service","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Clarence R."},{"reviewId":"c1b63250-87f8-455a-ab54-7c2f64429005","range":0,"rating":5,"reply":"Thanks for highlighting our friendly service and great prices! We appreciate your business.","replyTime":"2026-02-23T15:35:00","review":"Friendly service and great prices!!","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Annalisa A."},{"reviewId":"c6252cbf-2ec6-4994-a68b-7f19833d1695","range":0,"rating":5,"reply":"Thank you for your review! We're delighted our team provided great customer service and appreciate your feedback.","replyTime":"2026-02-23T14:08:00","review":"Great customer service","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Drondia M."},{"reviewId":"d6cc2f7d-0315-4091-a054-aea818eef085","range":0,"rating":5,"reply":"We're happy to hear you had a positive experience at Extra Space Storage. Thank you immensely for your feedback.","replyTime":"2025-02-14T16:12:00","review":"Pretty nice storage place and the staff are wonderful","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Joshua M."},{"reviewId":"c6f6f40a-c348-4d79-b7f6-141a77d1edca","range":0,"rating":5,"reply":"We're happy to hear you had a positive experience at Extra Space Storage. Thank you immensely for your feedback.","replyTime":"2025-02-14T16:12:00","review":"Pretty nice storage place and the staff are wonderful","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Joshua M."},{"reviewId":"7e788480-c8b7-427a-a5cb-ec800c0a9114","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2026-01-31T12:23:00","review":"Clean, well lit, helpful friendly staff! Carts! Easy to find your way in and out!","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Maci T."},{"reviewId":"0ed758ca-bb60-4632-9cee-c589c907af6b","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled you found our space well-maintained and appreciate your feedback.","replyTime":"2026-01-31T16:59:00","review":"Very well kept space.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Rasha G."},{"reviewId":"db2af926-737d-400a-878f-564c3a65b085","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent onboarding experience! Terra will be delighted to know you appreciated her service.","replyTime":"2025-10-29T07:24:00","review":"On boarding was excellent! Ask for Terra!","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Chivonne M."},{"reviewId":"f5bd357f-284f-411b-92cb-318cfbbfead1","range":0,"rating":5,"reply":"We are privileged to have assisted you with your storage unit. Thank you for sharing your experience with us!","replyTime":"2026-01-24T16:59:00","review":"Ms . Terra  helped me out with my first storage unit  , it was a very fast process and she helped a lot !","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"ZELL T."},{"reviewId":"7cf58a93-a6fa-4801-8fb2-fb908c1d38e4","range":0,"rating":5,"reply":"We are privileged to have assisted you with your storage unit. Thank you for sharing your experience with us!","replyTime":"2026-01-24T16:59:00","review":"Ms . Terra  helped me out with my first storage unit  , it was a very fast process and she helped a lot !","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"ZELL T."},{"reviewId":"ad94f12c-6f48-42c9-b1e3-486b3d2f0b68","range":0,"rating":5,"reply":"Your positive feedback means everything to us! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-20T11:02:00","review":"Nice place!","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Crystal L."},{"reviewId":"1a6717bc-91a1-4501-9c41-5a27f3fc0c56","range":0,"rating":5,"reply":"Your positive feedback means everything to us! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-20T11:02:00","review":"Nice place!","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Crystal L."},{"reviewId":"b3689ec8-d618-4309-abe3-bb8190527d5d","range":0,"rating":5,"reply":"We are privileged to hear that our manager was very Kind and Polite, very Helpful. Thank you for reaching out.","replyTime":"2024-10-03T09:21:00","review":"The Younglady was very Kind and Polite very Helpful","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Ms.Sviltz B."},{"reviewId":"78a0d20b-604e-488f-b2d6-467ca1a6ea84","range":0,"rating":5,"reply":"We are privileged to hear that our manager was very Kind and Polite, very Helpful. Thank you for reaching out.","replyTime":"2024-10-03T09:21:00","review":"The Younglady was very Kind and Polite very Helpful","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Ms.Sviltz B."},{"reviewId":"b7e01b40-bcb8-490d-8c60-fffbe1a3754e","range":0,"rating":5,"reply":"Thank you for the kind words about Tee! We're happy you had a great experience with us.","replyTime":"2026-01-16T15:35:00","review":"Tee was very nice thank you so much","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Charles H."},{"reviewId":"c5a28348-c552-47ab-9ae3-db9f601f9f71","range":0,"rating":5,"reply":"¡Estamos encantados de saber que usted tuvo una excelente experiencia con Extra Space Storage!\n","replyTime":"2025-06-10T10:15:00","review":"Excelente","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Yeli L."},{"reviewId":"19f73df1-2f6e-4604-965f-515e3d11f528","range":0,"rating":5,"reply":"¡Estamos encantados de saber que usted tuvo una excelente experiencia con Extra Space Storage!\n","replyTime":"2025-06-10T10:15:00","review":"Excelente","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Yeli L."},{"reviewId":"f4597403-4cce-4478-a0b7-882d2f30ed62","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience! We're pleased our clean facility, friendly staff, and security features make you feel safe.","replyTime":"2026-01-06T12:43:00","review":"Super clean facility. Extremely friendly office personnel. Security cameras in use. I feel safe every time I go there. They also have carts for your convenience when moving boxes. Highly recommend.","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"Nick M."},{"reviewId":"0a48ac01-62f3-47e7-abb5-6ac629bca8e0","range":0,"rating":5,"reply":"We are overjoyed to hear you found our service efficient and quick! Thanks for choosing Extra Space Storage.","replyTime":"2025-12-31T12:42:00","review":"Efficient and  quick","source":"Google","submissionTime":"2025-12-31T00:00:00","userName":"elise j."},{"reviewId":"eef7a166-7f91-485d-b51e-622955bd8cf4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about our excellent customer service! We appreciate you choosing Extra Space Storage.","replyTime":"2025-12-29T12:58:00","review":"Excellent customer service","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Victoria T."},{"reviewId":"106dbd3f-cefd-42bb-8070-1bb6bd08b586","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Tee and her team provided excellent assistance and brightened your visits. Your recommendation means everything to us!","replyTime":"2025-12-20T08:43:00","review":"I truly can say everytime  I needed assistance from Tee and her staff they were always willing and able to help.  There bright smiles Lifted my spirits a couple of times when I walked  through  the doors.  If you're  lookin  for a storage I would suggest you stop by Extra Storage and see Tee.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Dionne H."},{"reviewId":"30c3d843-2e79-4a12-872d-e8adce96fd06","range":0,"rating":5,"reply":"Thank you for your review! We're glad you found great value and experienced excellent customer service.","replyTime":"2025-12-18T08:02:00","review":"Nice place, with plenty of space for the money. Great customer service, both on the phone and at the place.","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"brenda b."},{"reviewId":"f23e72fa-fd8e-46f7-8ecc-a3e9f68df80b","range":0,"rating":5,"reply":"Thank you for highlighting our friendly team! We appreciate customers like you who recognize our staff's warm approach.","replyTime":"2025-12-15T10:57:00","review":"Very friendly people","source":"Google","submissionTime":"2025-12-15T00:00:00","userName":"Debbie R."},{"reviewId":"966a8ad9-0099-4ed2-b96e-ed6cb4275be1","range":0,"rating":5,"reply":"We are elated to hear about your great experience! Thanks for trusting us with your belongings.","replyTime":"2025-12-13T11:05:00","review":"i had an great experience at the storage place they were very careful with my things","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"terryella w."},{"reviewId":"0057d9c0-bb21-455c-a923-d56f8646134c","range":0,"rating":5,"reply":"Thank you for sharing your experience! Terra's expertise in finding the right storage size makes all the difference.","replyTime":"2025-12-08T15:43:00","review":"Terra was so helpful in helping me look for the right size storage! Would definitely recommend!!","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Madelyn D."},{"reviewId":"a944d4c1-50d0-4d08-b7cd-5af39cad29b5","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our online storage unit rental process. Thank you for taking the time to share your feedback!","replyTime":"2025-11-18T11:27:00","review":"Wow ! Super simple online storage unit rental. Did it all online. Unit move in was simple. Wish I had done it sooner!","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Chris B."},{"reviewId":"65fb3c11-03bb-4361-a0b8-b5a0d1db418c","range":0,"rating":5,"reply":"Thank you for your review, Ben! We're thrilled Terra provided excellent service from start to finish.","replyTime":"2025-11-18T17:52:00","review":"Terra did a great job and helped from start finish !","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Pastor W."},{"reviewId":"03eb0f8a-3c31-4369-b2f7-3dd05bbee175","range":0,"rating":5,"reply":"We are pleased to hear that Terra provided outstanding service during your delivery. Thank you for sharing your experience with us.","replyTime":"2025-11-13T14:59:00","review":"Terra was outstanding! Made my delivery extremely easy and fast","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"Brandon B."},{"reviewId":"24139f12-0738-4682-81d1-5518759e9d87","range":0,"rating":5,"reply":"We are thrilled to hear Tee was super helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-11-10T17:23:00","review":"Tee was super helpful!","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"Jennie L."},{"reviewId":"f69a5518-ef61-4646-bd68-20482578be0d","range":0,"rating":5,"reply":"We are pleased to hear Tee provided excellent service and clearly explained your options. Welcome to Extra Space Storage!","replyTime":"2025-11-10T17:23:00","review":"Tee was very friendly, and provided excellent service. She explained everything clearly, and showed us a couple of options. We are very glad we stopped in and made the decision to go with this place!","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"Laurie T."},{"reviewId":"3ce0f229-e0f1-41de-bb18-c0ac29bf113a","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our storage facility, Dylan!","replyTime":"2025-11-08T11:53:00","review":"Great storage facility","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Dylan K."},{"reviewId":"13713ef4-4abc-4ca0-b9e7-cb2b4c4cd24e","range":0,"rating":5,"reply":"We are grateful for your kind words about our easy process and helpful counter staff!","replyTime":"2025-11-08T14:06:00","review":"The place was easy and the lady at the counter was very helpful and kind.","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Shane C."},{"reviewId":"caa58cd2-4c1c-491b-b338-2a7a852173c7","range":0,"rating":5,"reply":"We're pleased to hear that you had a positive experience with us. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-08T12:32:00","review":"If You Anyone Looking For A Storage This Is The Place To Come Too.They’re Very Nice Over There!","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Devjad"},{"reviewId":"22a1f44d-a785-4edc-b672-99d934afb500","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-04-13T11:00:00","review":"Great storage facility and a AWESOME STAFF that is very knowledgeable!","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Kevin W."},{"reviewId":"c79da893-2490-41d6-ab1c-b37f453bba6d","range":0,"rating":5,"reply":"We are utterly delighted to hear Tanesha provided fast service and great help!","replyTime":"2025-11-05T08:02:00","review":"Tanesha was such a great help!!! Fast service","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"June P."},{"reviewId":"a4a2441c-39c9-4ffd-9902-fb68d897b2e8","range":0,"rating":5,"reply":"Thanks for the kind words about Tee! We're happy to hear you had great service.","replyTime":"2025-11-05T08:16:00","review":"Great service! Tee was so nice and kind.","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Josue C."},{"reviewId":"60630afa-50a7-44da-aa43-100d3fc8070f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear you had a positive experience with us.","replyTime":"2025-10-27T14:03:00","review":"Very polite, very helpful. I strongly recommend","source":"Google","submissionTime":"2025-10-27T00:00:00","userName":"Eduar C."},{"reviewId":"4199d907-7237-42c2-b59d-278bb0e5a14c","range":0,"rating":5,"reply":"We are elated to hear that Terra provided you with excellent service. Thank you for sharing your experience with us!","replyTime":"2024-08-17T11:43:00","review":"Terra was awesome!! She was informative, patient and explained everything honestly and in a way where anyone would understand. Every question was answered and I was very pleased with the service.","source":"Google","submissionTime":"2025-10-25T00:00:00","userName":"Cassandra T."},{"reviewId":"b3b8f55d-44f0-4c5b-b20d-f5275947c202","range":0,"rating":5,"reply":"We are grateful for your feedback! Thanks for choosing Extra Space Storage for your storage needs.","replyTime":"2025-10-21T14:05:00","review":"Very helpful","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Justin O."},{"reviewId":"0c97469c-cdcd-4662-a333-43433e4fdda6","range":0,"rating":5,"reply":"We greatly appreciate your kind words!","replyTime":"2025-10-21T14:05:00","review":"Extremely nice","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"TINA O."},{"reviewId":"35d57164-5427-4ad2-8df8-ce59031fcec9","range":0,"rating":5,"reply":"We are thrilled to hear you found our service excellent and professional. Thank you for choosing Extra Space Storage!","replyTime":"2025-08-12T09:57:00","review":"Excellent and professional service","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Cyndy G."},{"reviewId":"8a9eba9c-56cd-4c4d-8dc1-11f711ff9085","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear you had a positive experience with our clean storage units and helpful staff. Thank you for sharing your thoughts!","replyTime":"2025-04-15T16:46:00","review":"The storages are very clean & new-like and the staff is very helpful and kind. My girl Tanesha & Tara gone get you right!","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Ceyon"},{"reviewId":"d1f53e7c-a85b-49e7-8ff6-f8c76836ad8b","range":0,"rating":5,"reply":"We are delighted to hear Terra provided great service! Thanks for choosing Extra Space Storage.","replyTime":"2025-10-15T15:23:00","review":"Terra was nice!","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Ray M."},{"reviewId":"3a8c985f-537a-45d4-8d88-36c7cea1d1cf","range":0,"rating":5,"reply":"Your positive feedback about our personal and professional service means everything to us. Thank you for choosing Extra Space Storage!","replyTime":"2025-10-07T10:12:00","review":"Very personal and professional","source":"Google","submissionTime":"2025-10-07T00:00:00","userName":"Brandon L."},{"reviewId":"e75048c2-7244-407a-8f26-b87b392f3685","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Terra made your experience great.","replyTime":"2025-10-02T17:21:00","review":"I had a great experience with Terra. She was informative and kept it real!","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Amina B."},{"reviewId":"b3881ef6-0321-496a-a15c-d1e21fac7703","range":0,"rating":5,"reply":"We are thrilled to hear you enjoyed our great storage and friendly service! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-30T09:44:00","review":"Great storage place and friendly service","source":"Google","submissionTime":"2025-09-30T00:00:00","userName":"kevin l."},{"reviewId":"fbb89388-6433-40a9-8a27-a39c002a605c","range":0,"rating":5,"reply":"We are honored to hear Tanesha provided such helpful service, even near closing time. Thanks for recognizing her dedication!","replyTime":"2025-09-29T18:10:00","review":"Tanesha was very helpful and nice even with us coming in right before closing.","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"Lubna A."},{"reviewId":"8551ce9c-0c87-4637-86fe-c2989542a8b8","range":0,"rating":5,"reply":"We are happy to hear about your amazing experience! We'll share your kind words with Tanesha.","replyTime":"2025-09-26T15:33:00","review":"Amazing customer service.   Thank you Tanesha!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Jake P."},{"reviewId":"d7fb1d18-d89c-4b8a-ace0-087a288b6836","range":0,"rating":5,"reply":"Thanks for the great review! We're thrilled you had an excellent customer service experience with us.","replyTime":"2025-09-26T17:56:00","review":"Exactly customer service.","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Janine P."},{"reviewId":"d4230b49-96da-4475-a3ac-8c943597dc1d","range":0,"rating":5,"reply":"We deeply cherish your feedback! Thanks for highlighting our great customer service and affordable prices.","replyTime":"2025-09-26T18:35:00","review":"Great customer service\nEverything on point\nAnd very affordable prices","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"adham h."},{"reviewId":"9b866276-04c5-4515-9449-43e6699d2963","range":0,"rating":5,"reply":"Sp, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ","replyTime":"2025-07-25T10:15:00","review":"The ladies  in the office were very nice and helpful. The units were really clean  thank you!","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"SP D."},{"reviewId":"ec99d2f9-844d-43f0-9fda-6427bb23be54","range":0,"rating":5,"reply":"Thank you for your review! So glad Tee & Terra made your experience awesome with us.","replyTime":"2025-09-19T09:11:00","review":"Tee& Terra was awesome","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"tanya k."},{"reviewId":"38e595b8-af2f-4afe-8c46-7601d6154802","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience! We're thrilled you found our staff friendly and units clean.","replyTime":"2025-09-13T13:30:00","review":"Great place to store your belongings. Friendly staff and clean units. A plus.","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Cory B."},{"reviewId":"9b1f7b6b-e24c-4424-a272-465b543a44f9","range":0,"rating":5,"reply":"Thank you for sharing your experience with Tanesha! We're thrilled she provided excellent service and made everything smooth and easy.","replyTime":"2025-09-12T12:56:00","review":"Tanesha Tyler was awesome! She provided excellent service, answered all of my questions with confidence, and made the whole process smooth and easy. I’d definitely recommend this facility to anyone looking for reliable storage and great customer care.","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Darius A."},{"reviewId":"83b7a26c-4d9e-4d96-a9c1-8cd7132c1cfe","range":0,"rating":5,"reply":"We are honored to hear about your great experience! Thanks for recognizing our sweet team member's excellent customer service.","replyTime":"2025-09-11T08:26:00","review":"Great customer service, very sweet lady","source":"Google","submissionTime":"2025-09-09T00:00:00","userName":"Pyroh B."},{"reviewId":"67be5d48-4ada-4511-8515-5ed99f17e67f","range":0,"rating":5,"reply":"Thank you, Jc. Your rating means so much to us!","replyTime":"2024-10-04T13:03:00","review":"Excellent customer service","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"JC"},{"reviewId":"32b09176-9fe5-4418-8ad9-2a65cd44e789","range":0,"rating":5,"reply":"We are happy to hear we made the process easier for you! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-26T08:22:00","review":"Very helpful, make the process easier","source":"Google","submissionTime":"2025-08-25T00:00:00","userName":"Johnise B."},{"reviewId":"8d907e5f-afe7-42e0-ae3f-62cd2f63e23b","range":0,"rating":1,"reply":"We apologize for the inconvenience caused during your call. Please feel free to reach out to us at (504) 777-3675 to discuss your concerns further.","replyTime":"2025-08-19T07:17:00","review":"I called to ask why my unit monthly payment is going up. Went from $90 to $154. The lady asked me who is she speaking with. Told her my name and my unit and the reason why I was calling. Then she quickly said she has a customer that came in so she put me on hold. Then some reason 1-3 mins later, the phone hung up.","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Judy M."},{"reviewId":"8a785c4e-9541-430b-8dc4-4d5d28ec97be","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our professional and friendly customer service!","replyTime":"2025-08-17T15:13:00","review":"Very Professional, friendly and great customwr service","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Nanny G."},{"reviewId":"f5c7bf51-8d8c-4086-b364-90aa456f3657","range":0,"rating":5,"reply":"We are thrilled to hear you had great service! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-17T10:48:00","review":"Great service!","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Twanna J."},{"reviewId":"6ccead17-dafd-406d-8e54-9dab1fc5b36d","range":0,"rating":5,"reply":"Thank you for your positive feedback, David! We're honored to have provided you with a great experience.","replyTime":"2025-08-11T11:41:00","review":"Tee was great! Explained everything perfectly and overall a positive experience.","source":"Google","submissionTime":"2025-08-11T00:00:00","userName":"David G."},{"reviewId":"fdaff582-8fcb-4dd0-8f28-7a6518bc6f52","range":0,"rating":5,"reply":"Thank you for your review! So glad Tee made your sign up process smooth. We appreciate the recommendation!","replyTime":"2025-08-08T15:12:00","review":"Tee was so helpful with the sign up process! Highly recommend this location.","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Taylor W."},{"reviewId":"485a280d-ea56-44d7-a9ca-9b806416f464","range":0,"rating":5,"reply":"We are glad to hear Tee provided awesome help! Thanks for choosing us!","replyTime":"2025-08-08T15:12:00","review":"TEE was awesome and a great help. Super easy to get set up and the unit was in good condition","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Douglas F."},{"reviewId":"f7f56a09-3d0e-437d-9285-86dd79e82913","range":0,"rating":5,"reply":"We are delighted to hear Tera solved your problem quickly! Thanks for recognizing her dedication.","replyTime":"2025-08-08T13:01:00","review":"Tera went out her way to solve our problem in a timely fashion.","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Michelle D."},{"reviewId":"49871a72-17b6-4baa-8b62-ec2e8f728580","range":0,"rating":5,"reply":"We deeply cherish your patience during the rental process! So glad Terra could help make it work smoothly.","replyTime":"2025-08-02T11:56:00","review":"This was the most painful free rental I've done in a long time.  They even put up with a demanding spouse.  Thanks Terra!","source":"Google","submissionTime":"2025-08-02T00:00:00","userName":"Earl R."},{"reviewId":"5c6b20d3-6018-4992-be8f-225c21ff3b26","range":0,"rating":5,"reply":"We are pleased to hear you found us friendly and reasonable! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-01T18:27:00","review":"Very friendly and reasonable. I would use again.","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Kimberly a."},{"reviewId":"818c9099-7d9a-4caa-8d91-525223b61a5c","range":0,"rating":5,"reply":"We are delighted to hear you found our team helpful and patient. Thanks for choosing Extra Space Storage!","replyTime":"2025-07-28T16:03:00","review":"They were very helpful and patient","source":"Google","submissionTime":"2025-07-28T00:00:00","userName":"Kam I."},{"reviewId":"f44d29be-2471-49c5-9018-67bd40a5f936","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had an easy experience with us. Thank you for sharing your feedback!","replyTime":"2025-07-25T16:43:00","review":"This was the easiest Storage Unit experience I have ever had. T was incredibly helpful!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Nick D."},{"reviewId":"2c6fc743-3825-44c2-9f7c-2dfaeed4bed5","range":0,"rating":5,"reply":"We greatly appreciate your feedback!","replyTime":"2025-07-23T17:32:00","review":"She was very helpful","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Chanun H."},{"reviewId":"22577318-5282-47fd-be1f-4500952e810e","range":0,"rating":5,"reply":"Thank you, Maurice! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (504) 777-3675 if anything comes up!","replyTime":"2024-05-10T09:46:00","review":"Very good very good very good good place everything was good it was very nice and professional real good Storage Company","source":"Google","submissionTime":"2025-07-20T00:00:00","userName":"Maurice J."},{"reviewId":"883aa4cf-16f9-43c2-b1c7-aac8617bd7bd","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience with our friendly staff, Ernestine! Thank you for your kind words.","replyTime":"2025-06-24T10:26:00","review":"Excellent, friendly staff. Available when needed and answered all questions efficiently and in a timely manner. Ernestine S.","source":"Google","submissionTime":"2025-07-19T00:00:00","userName":"Ernestine S."},{"reviewId":"6950473e-e806-4a19-8099-da14f0bd923f","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for taking the time to share your experience with us.","replyTime":"2024-09-02T13:05:00","review":"This facility is so nice… Tee was so helpful in making sure I got exactly what I needed in storage space!!","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Jody S."},{"reviewId":"22ca5437-bf78-4152-8399-c74568b811ed","range":0,"rating":5,"reply":"We are delighted to hear you found our team professional, knowledgeable, and friendly with a clean facility and easy process!","replyTime":"2025-07-18T15:29:00","review":"Professional\nKnowledgeable\nFriendly\nClean\nEasy Process","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Ivy P."},{"reviewId":"c65f6591-59bf-4a17-86d2-208887eca97d","range":0,"rating":5,"reply":"Thanks for the awesome review, Valerie! We work hard to meet the expectations of our customers, and we're happy to hear Tanisha hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-04-05T11:10:00","review":"Tanisha was very informal and took time helping me select the right storage space for my needs!!! She also, took time to explain the payment process and was very informative!!","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Valerie P."},{"reviewId":"348bf702-17de-426d-b25f-78d7d9e91d2a","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our friendly and engaging receptionist!","replyTime":"2025-07-12T08:30:00","review":"Very friendly and engagement receptionist","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Bernell N."},{"reviewId":"d8660774-ae30-4642-b731-ffde126b38c3","range":0,"rating":5,"reply":"We are delighted to hear you love our clean facility and affordable 24-hour access! Thanks for recommending us, Kyle!","replyTime":"2025-07-12T08:21:00","review":"Great facility! Always clean! Manager is super nice. Finally a storage place that is very affordable and is 24 hours accessible. The inside could be a tab bot cooler but that's just personal preference. I would recommend this place to anyone looking for a storage unit on the entire West Bank area!","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Kyle C."},{"reviewId":"49f1d083-29ed-4ae8-a534-755c8b003954","range":0,"rating":4,"reply":"We are happy to hear you find our facility clean, secure, and immaculate! We understand your concern about pricing.","replyTime":"2025-07-09T07:56:00","review":"Clean, employees are always friendly and helpful.    A very nice facility.   The only issue is the price increase.   My cost doubled in a year.    It may eventually price me out which I hate because it is immaculate and secure.   I don't worry about pest or heat damaging my things.    Definitely one of the best storage places.","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Tracy H."},{"reviewId":"71682ee2-690e-4700-abfb-c1a1c5a3dc1f","range":0,"rating":5,"reply":"We are delighted to hear the team was wonderful helping and great! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-09T07:51:00","review":"The team was wonderful helping and great","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Elhentat Z."},{"reviewId":"4f77db5c-0bb5-4eaa-bb7b-ed972d8d6503","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service team!","replyTime":"2025-07-09T07:52:00","review":"Great customer service","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"IceBrothers1"},{"reviewId":"ec03c3e1-edea-4bbf-8fce-125048ebe422","range":0,"rating":5,"reply":"We are delighted to hear you're happy with our storage for your jetskis and our customer service!","replyTime":"2025-07-09T07:53:00","review":"This is a great place to store my 2 Jetskis and the customer service is great","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Corey J."},{"reviewId":"6068159f-fb18-4eb2-a63e-e97b8a4149d5","range":0,"rating":5,"reply":"We are delighted to hear Tara provided wonderful service! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-07T17:14:00","review":"Tara—Absolutely wonderful!","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"Colin D."},{"reviewId":"e333da13-2aab-45df-89f4-44ac6e41cfca","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service team!","replyTime":"2025-07-03T17:40:00","review":"Great costumer service","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Manzanero W."},{"reviewId":"554e8dbd-1c75-46ce-bbd6-3d91f900ee2d","range":0,"rating":5,"reply":"We're thrilled to hear about your exceptional experience at our storage facility. It's wonderful to know that Tee's helpfulness made such a positive impression on you. She is indeed a truly valuable member of our team, and we're proud to have her representing us. We greatly appreciate your kind words and your intention to continue using our services in the future. Thank you so much for recommending us to other service members entering the area. Your support means a lot to us, and we look forward to continuing to provide you with excellent service.","replyTime":"2025-06-27T18:49:00","review":"My experience here at this storage facility was nothing short of exceptional. Tee is the most helpful individual I've ever encountered at one of these facilities, and I look forward to utilizing this space and her help in the future. I will recommend this facility to all service members entering the Harvey/Greta area!!","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Zachary P."},{"reviewId":"7abc82d2-5412-4d7f-a0f5-2148e94e3b64","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback on our quick and professional service.","replyTime":"2025-06-28T13:09:00","review":"Quick and professional service","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"keyalah B."},{"reviewId":"8d16568e-ce57-470e-a0d6-08d4a58594f3","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Tee! Thank you for sharing your feedback.","replyTime":"2025-06-28T14:44:00","review":"Tee, was absolutely perfect!! She was willing to go above and beyond and did with dignity and respect.","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Cierra W."},{"reviewId":"72a56474-03e4-4ddf-b1e7-64b207e1af7b","range":0,"rating":5,"reply":"We are delighted to hear Terra provided such professional and kind service to you and your kids!","replyTime":"2025-06-27T09:59:00","review":"Terra was super professional and super nice to me and my kids","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"victor A."},{"reviewId":"3086ccc3-772c-40d9-85b7-601716064223","range":0,"rating":5,"reply":"We are delighted to hear you found us the best place for storage with good pricing!","replyTime":"2025-06-25T16:08:00","review":"The best place I used for storage and good pricing.","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"Anne C."},{"reviewId":"e5f0fea8-cd61-4190-a100-653866339ce0","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful staff and clean facility. Thank you for recommending us!","replyTime":"2025-06-25T08:22:00","review":"Nice staff, very helpful… New and clean building… I definitely recommend this place","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Terrence H."},{"reviewId":"0569ef44-b53f-48c7-a172-eeb7b1aa9f30","range":0,"rating":5,"reply":"We are delighted to hear that our storage service is easy to manage, Michael!","replyTime":"2025-06-21T09:06:00","review":"Easy to manage","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Michael M."},{"reviewId":"a9582c42-0423-44f4-815c-5b80e14c6f8e","range":0,"rating":5,"reply":"We are delighted to hear Terra provided excellent service! Thank you for noting our clean, well-kept facility.","replyTime":"2025-06-21T10:05:00","review":"Terra is an excellent CSR. Facility is very clean and well kept","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Briana T."},{"reviewId":"d997590f-7969-49ec-8179-41225f4e0f84","range":0,"rating":5,"reply":"We're privileged to have met your expectations. Thank you for recommending our facility.","replyTime":"2025-01-31T08:04:00","review":"The service is top tier. The managers met every expectation I had. I 100% recommend this facility.","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"CAD L."},{"reviewId":"6c4dadcc-944e-48ea-ba26-c32145b272cc","range":0,"rating":5,"reply":"We are delighted to hear Ma.Terra provided excellent help and explained everything perfectly! Thank you for the wonderful feedback.","replyTime":"2025-06-19T09:43:00","review":"The lady a desk was the best of help!!(Ma.Terra)she explained everything perfectly??????","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Miguel M."},{"reviewId":"7afba946-b1eb-40d5-b703-e519555683eb","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Tara and our team! It's wonderful to know that our operations have been consistently excellent for you and those you know who use Extra Space Storage. We appreciate your kind words and are glad we could make your storage experience easy and convenient. Thank you for choosing Extra Space Storage.","replyTime":"2025-06-10T15:46:00","review":"From start to finish the operation has been great to me and everyone I know who use extra space storage. Happy to be moving things out finally but only because we moved. Tara and team make it easy to be customers. Thank you!","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"William T."},{"reviewId":"9296d280-5b4a-4ff2-8d6d-cf7eee3b673c","range":0,"rating":5,"reply":"We are delighted to hear about Ms. Terra's exceptional service and our clean, secure facility. Thank you for recognizing her dedication to customer satisfaction!","replyTime":"2025-06-09T09:48:00","review":"Ms. Terra provided amazing customer service. She went above and beyond to ensure that we were accommodated. The facility is very clean and secure. Thank you, Ms. Terra!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Samyra B."},{"reviewId":"88c0a735-d0e7-42c2-84ba-ee42f8a30945","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with our customer service. Your satisfaction means everything to us!","replyTime":"2025-06-09T12:25:00","review":"Wonderful, Wonderful customer service!!!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Vinnie S."},{"reviewId":"444a353b-2931-40ae-ae76-31a9a8b58540","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Your feedback on our friendly staff, smooth processes, online management, cleanliness, and competitive pricing is greatly appreciated. It's wonderful to know that our climate-controlled units met your expectations and that you found the move-in and move-out processes hassle-free. We strive to provide convenient solutions for our customers, so we're glad you found our online management system helpful. Thank you for choosing Extra Space Storage, and we look forward to serving you again in the future if the need arises.","replyTime":"2025-06-06T10:44:00","review":"Looking for a storage unit? I highly recommend Extra Space Storage! The workers are so friendly, move in/move out was very smooth & everything can be managed online which is very convenient. It’s very clean in there & climate controlled and you can’t beat the prices! If I ever need a storage unit in the future i will be using them again!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Kristina E."},{"reviewId":"a8b67174-b544-4bbd-8912-de726d1c4f5f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience during such a difficult time. Your praise for our helpful staff and clean facility means everything to us. We understand how stressful it can be to deal with unexpected situations like a tornado, and we're glad we could assist you in finding the right storage space for your furniture. Our team always strives to provide excellent customer service and a clean, secure environment for our customers' belongings. Thank you for choosing Extra Space Storage and for taking the time to share your recommendation. We truly appreciate your trust in us during your time of need.","replyTime":"2025-06-06T11:21:00","review":"I called when I needed a space to put my furniture in due to a tornado hitting my house the lady that answers the was so polite I received one but call to exchange for bigger one she was helpful and easy to go to bigger one I recommend this to anyone looking for a very awesome customer service and clean facility to keep ur precious  belongings Thank u so much for helping in desperate need I give ??","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"vicki a."},{"reviewId":"e654c537-5a93-4ecb-960b-06d62a4c6b98","range":0,"rating":5,"reply":"We are delighted to hear about your awesome customer service experience. Your satisfaction means everything to us!","replyTime":"2025-05-31T10:40:00","review":"Awesome customer service","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Carlos E."},{"reviewId":"bef4809d-2858-4b52-9550-a00313b524ad","range":0,"rating":5,"reply":"We are delighted to hear about your awesome customer service experience! Thank you for the wonderful feedback.","replyTime":"2025-05-31T10:39:00","review":"This place is good awesome customer service!","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Roge F."},{"reviewId":"b8093158-cc37-48f6-b700-75e7a3b4bbea","range":0,"rating":5,"reply":"We are delighted to receive your concise feedback. Thank you for the positive review of Extra Space Storage.","replyTime":"2025-05-31T12:10:00","review":"Nice","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"Gary G."},{"reviewId":"e8fd29d4-3218-4c3c-8f2b-7db0144740eb","range":0,"rating":5,"reply":"We are delighted to hear about your awesome first experience with us! Your satisfaction means everything to our team.","replyTime":"2025-05-28T08:50:00","review":"Awesome first time experience","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Mary H."},{"reviewId":"fe8db0b9-9df5-44b4-96be-bb2abc657738","range":0,"rating":5,"reply":"We are delighted to hear our staff provided amazing service. Your satisfaction with both service and space means everything to us.","replyTime":"2025-05-20T10:24:00","review":"The staff was amazing and I am satisfied with my service and space","source":"Google","submissionTime":"2025-05-20T00:00:00","userName":"Asia'nay M."},{"reviewId":"344f3712-d33c-444c-97d4-54b5511a5503","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Terra! Thank you for sharing your feedback.","replyTime":"2025-05-12T11:12:00","review":"Terra was amazing. She’s overly helpful. We loved her and she made our day significantly better. She’s a great person and will help you tremendously!","source":"Google","submissionTime":"2025-05-12T00:00:00","userName":"Jathen R."},{"reviewId":"3e87c3b6-c442-4185-a301-2c13064d15d2","range":0,"rating":5,"reply":"We are overjoyed to hear about the exceptional customer service provided by Terra and the staff at Extra Space Storage. Thank you for sharing your positive experience with us!","replyTime":"2025-05-10T11:05:00","review":"Love the custom service from Terra and staff","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"She F."},{"reviewId":"949b1f1e-cac2-49d2-984e-d5f603433c1c","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We're glad Tee provided lovely service.","replyTime":"2025-05-10T11:46:00","review":"Tee was great lovely service !","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"samantha m."},{"reviewId":"e24eae42-b371-4b5e-8a87-c64eaa32bd33","range":0,"rating":5,"reply":"We're thrilled to hear you received excellent customer service.","replyTime":"2025-05-10T10:11:00","review":"Excellent Customer Service","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Christopher R."},{"reviewId":"b1fe0026-cb61-43b5-ae3c-b72bee288acb","range":0,"rating":5,"reply":"We are excited to hear that you think we're the best!","replyTime":"2025-05-10T09:48:00","review":"They’re the best!","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Roderick T."},{"reviewId":"8d823656-d091-449d-9425-428669c67a62","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great customer service experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-05-05T10:56:00","review":"Great customer service. Amazing people.","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Devonta S."},{"reviewId":"96a5b0da-7c16-4030-834c-8ec03355171d","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback.","replyTime":"2025-05-04T15:36:00","review":"Easy pesy","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Roberto R."},{"reviewId":"fd7399b2-09da-45d7-bada-35b72535a077","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Maria Credo. We're thrilled to hear that Tanesha provided helpful service at our Extra Space Storage location. Your experience is important to us.","replyTime":"2025-05-02T16:35:00","review":"Tanesha was extremely helpful very friendly and easy to deal with. If you are looking for a storage unit give her a call you will not be disappointed the site is clean and very spacious","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Maria C."},{"reviewId":"47363d70-d0bd-4068-ac85-dabf34aff16d","range":0,"rating":5,"reply":"We are overjoyed to hear that our employees were very helpful in setting up your spot. Thank you for your feedback!","replyTime":"2025-04-21T09:48:00","review":"Employees were very helpful in setting up my spot.","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Evan L."},{"reviewId":"97c4411e-fc5c-48ec-989c-8856e06c315b","range":0,"rating":5,"reply":"We are glad to hear you had an amazing experience with our friendly and helpful staff.","replyTime":"2025-04-19T15:23:00","review":"Amazing service. Friendly staff. Very helpful offered waters to us.","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Katie S."},{"reviewId":"5cecc1af-f426-45ad-b3ac-3c65c8508ce2","range":0,"rating":5,"reply":"We are grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-04-15T16:22:00","review":"Great experience.  Tee was amazing.","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Phil B."},{"reviewId":"d6611ad1-4496-4aca-af81-b6e931dd664f","range":0,"rating":5,"reply":"We're excited to hear you had a positive experience at Extra Space Storage. Thank you for sharing your feedback.","replyTime":"2025-04-07T12:46:00","review":"Nice facility great employees","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Marcus W."},{"reviewId":"e05fd58c-d31a-460a-b316-5eb072cdd3f3","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We deeply respect your feedback.","replyTime":"2025-04-05T14:26:00","review":"Great ladies super clean","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Charles C."},{"reviewId":"4dc8eb8f-f607-4ce9-9975-c75637d3609d","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Richard Howell. Thank you for taking the time to provide feedback on your experience at Extra Space Storage.","replyTime":"2025-04-06T09:42:00","review":"Very fun and nice meeting","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Richard H."},{"reviewId":"4f90f2d1-16b4-4864-9f69-25825a0e0742","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for reaching out.","replyTime":"2025-04-06T10:11:00","review":"Tee was excellent!","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Cindy B."},{"reviewId":"3082d4bd-b559-423e-b38c-7138b3b64004","range":0,"rating":5,"reply":"Thank you for your wonderful feedback on our great customer service!","replyTime":"2025-03-28T16:21:00","review":"Great customer service!","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"Stas-Bok C."},{"reviewId":"472de1af-f628-4f25-89c6-739e26233d9f","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Terra at Extra Space Storage. Thank you for your kind words!","replyTime":"2025-03-25T10:58:00","review":"Terra is always very helpful, and pleasant. The establishment is very clean and always welcoming! Keep up the great work!","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Charde’ D."},{"reviewId":"dd00abb9-7f1c-4e21-af84-b89162a12e97","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on the service provided by Tanesha. Thank you for sharing your experience with us.","replyTime":"2025-03-25T11:15:00","review":"Great service from Tanesha .. Very calm patient and friendly","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Jxn4"},{"reviewId":"264fdf06-600f-466a-a4d3-52d50008f717","range":0,"rating":5,"reply":"Thank you for your review! Ms. Terra is indeed a valuable asset to Extra Space Storage.","replyTime":"2025-03-25T11:32:00","review":"Ms. Terra was extremely pleasant, helpful and knowledgeable of her job. She is a valuable asset to Extra Space Storage!\n\nBlessings\nPastors Keith & Brenda Charles\nHoly Ground Sanctuary International Ministries","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Brenda J."},{"reviewId":"bcfdf39b-f9aa-463f-a555-783ce59127f1","range":0,"rating":5,"reply":"We are glad Tee was very helpful. Your positive feedback is appreciated.","replyTime":"2024-11-30T11:57:00","review":"Tee was very helpful.","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"veronica h."},{"reviewId":"63ecd06a-81f2-4aca-be9f-9428fef29aa6","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Easy setup and friendly staff are our priorities at Extra Space Storage.","replyTime":"2025-03-24T16:03:00","review":"Easy to set up, friendly staff","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Jacob B."},{"reviewId":"2eb208b2-e1c2-4415-968b-be1bd8f604a0","range":0,"rating":5,"reply":"We are elated to hear that Tee provided amazing service at our facility. Thank you for sharing your positive experience, Curtis Jones!","replyTime":"2025-03-22T11:30:00","review":"Tee is amazing nice facility","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Curtis J."},{"reviewId":"0198ea31-a80c-46d4-9e13-bd6ab9e4b8be","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Terra. Thank you for sharing your feedback!","replyTime":"2025-03-18T09:23:00","review":"Terra was very friendly and efficient.Strong Work.","source":"Google","submissionTime":"2025-03-17T00:00:00","userName":"toni m."},{"reviewId":"4409696a-ccb4-4cd2-9c8a-fda200735bc7","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our facility clean and secure. We appreciate your recommendation!","replyTime":"2025-03-14T10:15:00","review":"experience was great. Facility is very clean & secure. Definitely would recommend.","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Tiffany D."},{"reviewId":"d41db5f9-0b09-462c-b5a0-63be6faeac19","range":0,"rating":5,"reply":"Thank you for reaching out. Terra was awesome and provided great customer service!","replyTime":"2025-03-14T09:04:00","review":"Terra was awesome. Great customer service!","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"Nikki W."},{"reviewId":"6eea9a6e-f008-443c-a465-423d1e60beff","range":0,"rating":5,"reply":"Thank you for the positive feedback, Kentriel Clark. We appreciate your kind words about our service.","replyTime":"2025-03-10T12:09:00","review":"Very good service","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Kentriel C."},{"reviewId":"767000c7-fe74-42d2-9a24-19954c9fa186","range":0,"rating":5,"reply":"We're pleased to hear that Tee and the team were nice and helpful with the entire process! Thank you for taking the time to share your experience.","replyTime":"2025-03-11T12:33:00","review":"Tee and all the other ladies were nice and helpful with the entire process!","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Meredith L."},{"reviewId":"8976f542-152c-4978-a72c-00692fbf7e0e","range":0,"rating":5,"reply":"We are grateful for your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2025-03-08T12:40:00","review":"Terra was super helpful and they had just what I needed!!","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"Kelley W."},{"reviewId":"907012b5-b126-49cb-9c9b-5dbe642c21f1","range":0,"rating":5,"reply":"We're absolutely thrilled to hear you had a positive experience with us. Thank you for sharing your feedback!","replyTime":"2025-03-08T09:03:00","review":"Nice ppl","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"patrice j."},{"reviewId":"f3fed053-6cd3-4730-b2f8-a4d842bb7e96","range":0,"rating":5,"reply":"Hi Jacqulyn! Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-01-03T09:29:00","review":"Great customer service!","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Jacqulyn H."},{"reviewId":"01742748-80ae-44bf-9c50-ff9eedcc5022","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Tanisha at Extra Space Storage. We're happy to hear that she provided excellent service to you.","replyTime":"2024-06-28T10:54:00","review":"Omg Soon as I walk in I was greeted by Tanisha with a smile and she Immediately started helping me she was kind she was sweet and she did everything I needed her to do for me. It was a pleasure working with Tanisha and I will recommend you speak with her and work with her each time you go to extra storage space thanks Tanisha .","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Rayshonna S."},{"reviewId":"8478453a-216d-49bd-a86b-477f13b5eb79","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Mrs. Tanesha is truly amazing!","replyTime":"2025-03-03T18:57:00","review":"Mrs.Tanesha was very nice and helpful the best employee she’s amazing.","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"ashyla s."},{"reviewId":"e125c183-b40c-4e1d-885a-4274a0e8d2ad","range":0,"rating":5,"reply":"We're elated to hear that Tanisha was very nice and helpful. Thank you for sharing your experience with us.","replyTime":"2025-03-01T13:19:00","review":"Tanisha was very nice and helpful","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Aquadreona S."},{"reviewId":"3d7688f6-c14d-431e-b6fe-540f264cf17a","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback, Alejandro. We genuinely admire your kind words.","replyTime":"2025-03-02T13:57:00","review":"Nice","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Alejandro P."},{"reviewId":"08d1e35f-9ea1-4ce5-a189-6e674e43b24b","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our nice, clean facility and customer service. Thank you for sharing your experience.","replyTime":"2025-03-02T12:07:00","review":"Nice, clean, and nice customer service.","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Beanke G."},{"reviewId":"2ca36595-bed7-48ca-9be1-b72330132ae8","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Extra Space Storage. Thank you for your feedback!","replyTime":"2025-03-02T09:17:00","review":"Ez","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"Kelan C."},{"reviewId":"8c85cea7-a0f1-452f-ae8d-20f5c5de70d2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad you found our storage space clean and reasonably priced.","replyTime":"2025-02-22T14:02:00","review":"Great service.  Nice and clean storage space.  Priced very reasonable","source":"Google","submissionTime":"2025-02-22T00:00:00","userName":"Casey B."},{"reviewId":"770b5edd-2e78-4f32-8d7f-7b532e9c5a50","range":0,"rating":5,"reply":"Thanks for your feedback, Wendy Padilla. We are absolutely thrilled to have provided a nice experience for you at Extra Space Storage.","replyTime":"2025-02-21T11:59:00","review":"Nice","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Wendy P."},{"reviewId":"8c69d74a-a8e7-4182-9b8d-536a46a00691","range":0,"rating":5,"reply":"Thank you for your review. We genuinely admire your feedback.","replyTime":"2025-02-21T12:34:00","review":"Awesome work","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Santos R."},{"reviewId":"8d038be8-3d08-44f1-b9ce-3283dd6ba7a0","range":0,"rating":5,"reply":"We're pleased to hear that Tera provided you with excellent customer service. Thank you for sharing your experience with us.","replyTime":"2025-02-20T08:52:00","review":"I contacted Extra Space Storage looking for a space to park a vehicle, and Tera was incredibly helpful in finding the perfect spot to fit my needs. She was professional, friendly, and made the process super easy. I really appreciate her assistance and great customer service.","source":"Google","submissionTime":"2025-02-19T00:00:00","userName":"cesar p."},{"reviewId":"23fe3131-5099-4ddc-b304-876f9bb24bf2","range":0,"rating":5,"reply":"We are thrilled to hear that you found our staff great and the facility always clean. Thank you for sharing your positive experience with us!","replyTime":"2025-02-14T09:09:00","review":"The staff is great and the facility is always clean","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Joshua C."},{"reviewId":"6b179c7b-84f6-41cd-9749-120e080823f6","range":0,"rating":5,"reply":"We are privileged to have Terra providing great customer service as always!","replyTime":"2025-02-14T09:08:00","review":"Terra providing great customer service as always!","source":"Google","submissionTime":"2025-02-13T00:00:00","userName":"Dot S."},{"reviewId":"53cd35e8-4446-492f-aa1d-03d792acdcaa","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jesse Wells! We're glad to hear you had a great experience with our hospitality and friendly staff. We look forward to serving you again in the future.","replyTime":"2025-02-12T08:18:00","review":"Great hospitality and very friendly staff. Very communicative. Will use again in the future.","source":"Google","submissionTime":"2025-02-12T00:00:00","userName":"jesse w."},{"reviewId":"0c73ce59-af45-49df-baa9-a76d524d7b54","range":0,"rating":5,"reply":"Thank you for your review. We're glad to hear you had a great experience with our clean storage and friendly staff.","replyTime":"2025-02-08T10:12:00","review":"Very clean storage and friendly staff and management. Great overall experience.","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Devin L."},{"reviewId":"8e5a7b7f-d969-41f4-b618-c30001267a48","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Carter! Thank you for sharing your experience with Extra Space Storage.","replyTime":"2025-02-08T10:28:00","review":"Great experience!","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Carter"},{"reviewId":"b3233fc1-366c-4c45-afcd-301ff7eb0e2e","range":0,"rating":5,"reply":"Thanks for the positive feedback, Bryan! We're pleased to hear that you found our facility clean and our staff friendly.","replyTime":"2025-02-08T10:28:00","review":"Clean facility, friendly staff. Highly recommended!","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Bryan L."},{"reviewId":"68fd2092-ae25-46a7-b953-236c21762d82","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We are pleased to hear that you found our customer service helpful and pleasant. Thank you for sharing your experience with us.","replyTime":"2025-02-08T12:19:00","review":"Nice customer services, very helpful and pleasant","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Keesha S."},{"reviewId":"13402c22-23cf-4c13-a03f-b2d3768f339b","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are pleased to hear that our storage met all your needs and that you had a wonderful experience with our customer service. Thank you for sharing your experience.","replyTime":"2025-02-04T09:25:00","review":"Storage was awesome. Customer service was amazing. Met all me storage need. Wonderful experience","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Lee F."},{"reviewId":"3e5a2aba-c67f-41af-b86c-6d15b5cc238e","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for choosing Extra Space Storage.","replyTime":"2025-02-03T09:12:00","review":"Service is quick and easy, place is very clean and safe. They do great business","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"darius l."},{"reviewId":"8e6b449c-a273-4bb4-9e6a-7e86857f4b8b","range":0,"rating":5,"reply":"We're glad to hear that you found our service helpful. Thank you for your feedback!","replyTime":"2025-01-20T14:16:00","review":"Helpful","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"Lívia M."},{"reviewId":"767c8c06-a266-4391-9ccb-2b3536373962","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Gail! Thank you for sharing your experience with Tee at Extra Space Storage.","replyTime":"2025-01-17T09:49:00","review":"Tee was a great help! The renting and closure process went smoothly and the building was always clean.","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Gail S."},{"reviewId":"e2aad937-ed1e-44af-b9da-7ef98319eed6","range":0,"rating":5,"reply":"We're thrilled to hear that you found our team very helpful and friendly. Thank you for sharing your positive experience with us!","replyTime":"2025-01-11T10:10:00","review":"Very helpful and friendly","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Anna K."},{"reviewId":"e06de0b6-8b0f-4d46-8052-0a39dbe9f44b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Carlos. We're glad to hear you had a positive experience with our team at Extra Space Storage.","replyTime":"2025-01-04T09:20:00","review":"very nice people","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Carlos V."},{"reviewId":"f4244ffc-1f6c-401c-b0c3-dcc22103cdc0","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience at Extra Space Storage. Thank you for your review.","replyTime":"2025-01-04T09:19:00","review":"Great service","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"itza h."},{"reviewId":"08d70acf-170d-49e7-aa46-ed8afe84cb0b","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you had a nice experience with Extra Space Storage. Thank you for your review.","replyTime":"2025-01-04T09:18:00","review":"Nice","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Michael J."},{"reviewId":"2b36fec7-0723-45fa-a056-a5d761e4c05f","range":0,"rating":5,"reply":"We're thrilled to hear about your great experience with Tee at Extra Space Storage. Thank you for sharing!","replyTime":"2025-01-04T14:15:00","review":"My experience with extra storage has been great. Tee was very sweet and accommodating she assured me I’d have immediate access to my reserved storage space for my vehicle. Highly recommended","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Derrell M."},{"reviewId":"aef578a9-d55a-4aae-85f4-2fa0243b7f75","range":0,"rating":5,"reply":"Your positive experience with our storage facility is greatly appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2025-01-02T10:08:00","review":"I have had a unit here for well over 6 months now and I have enjoyed having my stuff stored here everybody has been so helpful in every way imaginable I would recommend it to anybody","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"Maxx A."},{"reviewId":"6a97963f-5208-41c5-a2f7-fd514419eb59","range":0,"rating":5,"reply":"We are pleased to hear that our staff was super helpful and that the facility was clean. Thank you for your positive feedback!","replyTime":"2025-01-02T11:34:00","review":"Staff was super helpful, and the facility was clean.","source":"Google","submissionTime":"2025-01-02T00:00:00","userName":"Deshawn C."},{"reviewId":"d5e59d38-0f17-4c0a-a4c6-89ec20847f67","range":0,"rating":5,"reply":"Hello Jarrett, thank you for your positive rating!  Please stop by our office or call us at (504) 777-3675 if you have any questions.","replyTime":"2024-07-11T02:46:00","review":"Great customer service","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Jarrett J."},{"reviewId":"e7c27f4e-b68a-42e6-bec9-afe1e4454d1e","range":0,"rating":5,"reply":"Thank you for the excellent rating, Cory! We are so glad we could provide you with a 5-star experience.","replyTime":"2024-12-27T08:44:00","review":"Tanisha is wonderful and super helpful. Storage has never been so easy.","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Cory B."},{"reviewId":"0b2d2607-04ca-496b-a1c6-31bd6e764097","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback. We are thrilled to hear that you had a nice experience with Extra Space Storage.","replyTime":"2024-12-31T11:39:00","review":"Nice","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Darlean M."},{"reviewId":"267ed5a3-457c-4da8-9883-4b9d834efcdc","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience at Extra Space Storage. Thank you for your kind words!","replyTime":"2024-12-31T13:32:00","review":"Great experience and my girl at the front desk is always so available and helpful….  Xo","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Felina L."},{"reviewId":"a9e1b0f8-f732-46db-b8e2-5e26f8c96e3a","range":0,"rating":5,"reply":"We deeply respect your feedback. Thank you for reaching out.","replyTime":"2024-12-31T14:26:00","review":"Tee is very helpful for very time I call.","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Christy"},{"reviewId":"28deab41-a4d5-4ce2-b042-92b0e04f1853","range":0,"rating":5,"reply":"We are delighted to hear that you found our explanation timely. Thank you for your feedback.","replyTime":"2024-12-28T14:48:00","review":"Explained everything in timely manner.","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Gabi P."},{"reviewId":"997ed90f-edcb-44f3-89f9-2bd2ac035a21","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with us. Thank you for taking the time to share your feedback.","replyTime":"2024-12-28T14:48:00","review":"Very professional. Got me in and out!","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Lil R."},{"reviewId":"720fdd86-69ab-4a82-a1b8-c484c1723dc7","range":0,"rating":5,"reply":"We are elated to hear that you had a positive experience with us. Thank you for your feedback!","replyTime":"2024-12-27T14:04:00","review":"Nice ppl thanks","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Muda M."},{"reviewId":"314a12c3-1be5-434a-92f3-cfeca9c261f3","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience visiting Extra Space Storage. Thank you for your positive feedback!","replyTime":"2024-12-24T09:11:00","review":"Best quality to come and visit","source":"Google","submissionTime":"2024-12-24T00:00:00","userName":"Mo T."},{"reviewId":"04f17a5e-6dc7-49c0-937a-0d7717526c6b","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about the great customer service provided by Terra and the cleanliness of our facility. Thank you for sharing your experience.","replyTime":"2024-12-24T11:06:00","review":"Terra provided great customer service all the time! She always answered my questions and the facility is always clean! If I ever need storage again I will return to Terra","source":"Google","submissionTime":"2024-12-24T00:00:00","userName":"Edwin F."},{"reviewId":"0bf1dc49-28de-44a8-a1de-d45d35444043","range":0,"rating":5,"reply":"Tanisha, Employee of the year! We greatly appreciate your positive feedback. Thank you for recognizing Tanisha's exceptional service.","replyTime":"2024-07-26T16:01:00","review":"I was very pleased with the service that I received From Terra Did A Great job employee of the year","source":"Google","submissionTime":"2024-12-23T00:00:00","userName":"Javon W."},{"reviewId":"e73aa878-1578-43b5-b787-69d3a752047a","range":0,"rating":5,"reply":"Wow, thank you for the great rating Steven! We are so happy you had a great experience with Extra Space Storage. ","replyTime":"2024-11-04T10:05:00","review":"Extra Space Storage is a very clean place with nice storage units. The employees are very curtious and nice. The prices are good too.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Steven F."},{"reviewId":"09e523c5-d147-4a8f-9f86-9f2c89adf35c","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience with us.","replyTime":"2024-12-20T09:16:00","review":"So far so good.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Guy M."},{"reviewId":"788b6826-a4a0-4039-95a6-47d3e772062f","range":0,"rating":5,"reply":"We are excited to hear that you had a great experience with our customer service and clean facility. Thank you for your feedback!","replyTime":"2024-12-20T09:34:00","review":"The customer service was great. The facility was clean and had moving equipment available for use.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Winnie L."},{"reviewId":"687c69c5-a89c-4262-afb5-78e25b2594fd","range":0,"rating":5,"reply":"Thank you for your review. We appreciate your kind words about our staff.","replyTime":"2024-12-20T10:42:00","review":"Very nice and kind ladies","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Davy B."},{"reviewId":"8944d866-af45-4168-a364-dbc45f96c2d3","range":0,"rating":5,"reply":"We're excited to hear that Ms. T was so nice and helpful. Thank you for sharing your experience with us.","replyTime":"2024-12-20T13:53:00","review":"Ms. T is so nice and helpful","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"frazer a."},{"reviewId":"7b43d3d4-c9aa-4ac8-a527-9d2dbed30467","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're glad Terra provided you with professional and understanding service. Thank you for choosing Extra Space Storage.","replyTime":"2024-08-05T16:10:00","review":"Great Customer Seevice:\n\nThe ladies are great, very professional. They were nice and really understanding about reversing the charge because they had already taken the automatic draft out on the heals of us paying, and I didn't realize it. So, when I went in I paid it again.","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Lee a."},{"reviewId":"d4bc361d-7c17-4ded-96d3-92d600d0107c","range":0,"rating":5,"reply":"We are glad to hear that you found our service informative and helpful. Thank you for sharing your experience with us.","replyTime":"2024-12-11T12:56:00","review":"Very informative and very helpful.","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"dominiquebush2012"},{"reviewId":"c77e41d8-2ef0-4409-8702-d42b8662ff09","range":0,"rating":5,"reply":"Thanks for the excellent feedback, D Sanders!","replyTime":"2024-12-11T12:57:00","review":"Excellent service.","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"D S."},{"reviewId":"544a61d9-2e4c-481c-a8cf-db04178a22bc","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback, Liz Nola.","replyTime":"2024-12-11T08:36:00","review":"We have been here for months now, the service has been great, also I have a lot of help from Terra, she has been extremely nice and always helps with my billing questions, very happy with the space and the service","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Liz N."},{"reviewId":"c67e1bfc-01f6-4c0b-9f22-16c2cb50d5f4","range":0,"rating":5,"reply":"We genuinely admire your kind words about our staff. Thank you for sharing your experience.","replyTime":"2024-12-09T13:11:00","review":"Nice staff and friendly","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Ann W."},{"reviewId":"b6c64b08-8fa8-4b1a-a043-f690c0aff7da","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We genuinely admire your kind words about our place and employees.","replyTime":"2024-12-08T12:58:00","review":"Great place and employees","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Sharon S."},{"reviewId":"9a932248-6868-433c-8dc5-5f15134db51c","range":0,"rating":5,"reply":"Thank you for your review! We appreciate your positive feedback about Terra and Tee.","replyTime":"2024-12-08T12:48:00","review":"Terra and Tee were super helpful and professional. They walked me through the process. I would definitely recommend this location!!!!! 10’s across the board!!!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"NattyCakeWithLuv"},{"reviewId":"3a4f26c2-4308-448d-ad81-8d9cc498d23d","range":0,"rating":5,"reply":"Thank you for your review! We are pleased to hear that our office staff was helpful and went above and beyond to assist you.","replyTime":"2024-12-08T12:38:00","review":"Amazing office staff. Very helpful . Answer all questions. Goes above and beyond","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"sade r."},{"reviewId":"71fe6ec8-a22e-47b5-8820-3df152c15124","range":0,"rating":5,"reply":"Thank you for your kind words, Heather Park.","replyTime":"2024-12-08T10:56:00","review":"Both of the ladies at this location are amazing!!!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Heather P."},{"reviewId":"a6f53675-7866-4e59-b4fe-c384f20ac21a","range":0,"rating":5,"reply":"We're thrilled to hear that our service was quick and easy. Thank you for sharing your experience, Erica Scott!","replyTime":"2024-12-04T07:47:00","review":"Service  was quick and easy","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Erica S."},{"reviewId":"13973754-e75a-4f3c-b631-43a7671fa254","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear that T was helpful and provided quick services.","replyTime":"2024-11-29T11:26:00","review":"T was very helpful. Awesome personality and quick services","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"Chelsea F."},{"reviewId":"ab402f71-1739-4437-a7cf-35bde60f08dd","range":0,"rating":5,"reply":"We're happy to hear you found our storage space nice, clean, and new. Thank you for your feedback.","replyTime":"2024-11-29T11:35:00","review":"Nice, clean, and new space for storage. Tanesha was very helpful and answered all of our questions.","source":"Google","submissionTime":"2024-11-29T00:00:00","userName":"David P."},{"reviewId":"98b1865f-d0b2-4122-98a6-9710db1b78d5","range":0,"rating":5,"reply":"We're thrilled to hear about your awesome service experience at Extra Space Storage. Thank you immensely for sharing your feedback with us.","replyTime":"2024-11-25T11:55:00","review":"Awesome service…","source":"Google","submissionTime":"2024-11-25T00:00:00","userName":"Lenika K."},{"reviewId":"52ee1e2a-e9c3-4a01-8f78-593b63486fc4","range":0,"rating":4,"reply":"We are overjoyed to hear that Terra provided A1 customer service. Thank you for sharing your experience with us!","replyTime":"2024-11-25T11:59:00","review":"Terra was such a big help. Customer service was A1.","source":"Google","submissionTime":"2024-11-25T00:00:00","userName":"Miranda Z."},{"reviewId":"25543d37-ca7a-4dd7-b644-9b6ab6479765","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear Terra provided great service. Thank you for sharing your experience!","replyTime":"2024-11-23T13:18:00","review":"Terra was great I promise if have any storage needs go see her she’s take great care of you!!!!!!???? 10??","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Sr D."},{"reviewId":"53817578-f2d0-40a4-ad5b-5fd0747e79cb","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We deeply cherish your positive feedback and are thrilled to hear that Terra provided excellent customer service. It's wonderful to know that she made your first time using storage a pleasant experience by taking the time to explain everything thoroughly. We're grateful for your recommendation and your perfect score. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.","replyTime":"2024-11-21T11:46:00","review":"Customer service was excellent. Terra was very friendly and helpful. Although it was my first time using storage, she made the experience very pleasant. She took her time and explained everything. I would recommend this facility to any and everyone who's looking for one. Overall, I give them ??","source":"Google","submissionTime":"2024-11-21T00:00:00","userName":"Minouche B."},{"reviewId":"403f2de4-08c4-4927-8e42-425756905230","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you were pleased with Terra's customer service! Thank you for your feedback.","replyTime":"2024-11-21T12:35:00","review":"I was so pleased with Terra customer service !","source":"Google","submissionTime":"2024-11-20T00:00:00","userName":"AKD b."},{"reviewId":"3e6f4bf8-d5f9-4ab3-96e5-016af13197dc","range":0,"rating":5,"reply":"We're honored to have Terra providing excellent customer service! Thank you for sharing your experience with us.","replyTime":"2024-11-21T12:34:00","review":"Terra has excellent customer service !","source":"Google","submissionTime":"2024-11-20T00:00:00","userName":"Tyrone G."},{"reviewId":"6e79a9af-72c0-4e00-bab2-2959b1adccce","range":0,"rating":5,"reply":"We are thrilled to hear you had a positive experience at Extra Space Storage. Thank you for your wonderful feedback!","replyTime":"2024-11-21T11:34:00","review":"Nice staff clean facility!","source":"Google","submissionTime":"2024-11-20T00:00:00","userName":"Mr B."},{"reviewId":"522dfbea-bef7-420d-a941-f5c1441ab459","range":0,"rating":5,"reply":"We're honored to have been able to assist you, Terra's exceptional service is greatly appreciated.","replyTime":"2024-11-11T14:41:00","review":"Terra was incredibly helpful and the sign up was super simple","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"d m."},{"reviewId":"6d7fd38f-65d9-408d-8965-38e63623f3f2","range":0,"rating":5,"reply":"We are thrilled to hear that Tanesha provided amazing customer service. Thank you for sharing your positive experience with us, Leslie Banks!","replyTime":"2024-11-01T14:25:00","review":"Tanesha was really amazing and great customer service :)","source":"Google","submissionTime":"2024-11-10T00:00:00","userName":"Leslie B."},{"reviewId":"bb8cf617-3095-4c5e-af47-6c389538cdea","range":0,"rating":5,"reply":"We are thrilled to hear that you found our storage facility clean, convenient, and easily accessible. Thank you for your positive review!","replyTime":"2024-05-22T08:07:00","review":"Clean, convenient, and easily accessible","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Stacey L."},{"reviewId":"20bc1abf-75b4-48b7-a370-26cd12f84431","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with Extra Space Storage. We genuinely admire your feedback on the moving process and service provided.","replyTime":"2024-11-09T13:18:00","review":"Moving easy and nice service","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Tania O."},{"reviewId":"e9103da8-ba80-46b4-bf07-dbaa98902b3a","range":0,"rating":5,"reply":"We're delighted to hear that you found our staff friendly and helpful. Thank you for your feedback.","replyTime":"2024-11-09T15:23:00","review":"The staff was friendly and helpful and the location is ideal for me.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Junius N."},{"reviewId":"6c645259-159f-4f76-92e4-c477601d914c","range":0,"rating":4,"reply":"We are grateful for your feedback. Thank you for choosing Extra Space Storage.","replyTime":"2024-08-30T16:01:00","review":"Great customer service, person I was talking to was very helpful and patient. Explain everything to my question about storage.","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"Sulliven C."},{"reviewId":"37a90814-90b2-4edd-90c2-864af1117b69","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear that Terra provided you with excellent customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-11-02T09:13:00","review":"The Manager Terra gave me excellent customer service and will refer other to your facility and have them to ask for her. Thanks u all made this so easy for me to have the peace and comfort for my things in your care.","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Gabby D."},{"reviewId":"c43aece1-57fb-447b-baf0-9eba6937067a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Port Smith. We're glad Terra could make your move easy.","replyTime":"2024-10-23T10:39:00","review":"Great customer service. Terra made my move so easy.","source":"Google","submissionTime":"2024-10-23T00:00:00","userName":"Port S."},{"reviewId":"0a057e09-0800-4b60-b371-bdb6f7f6d92d","range":0,"rating":5,"reply":"Thank you for sharing your positive experience at Extra Space Storage. We're glad to hear you found our facility great and climate controlled. Tanisha will be thrilled to hear your feedback!","replyTime":"2024-10-19T10:38:00","review":"I was surprised to see that they remodeled the old k mart. This is a great storage facility. It is also climate controlled. Tanisha was great!!!","source":"Google","submissionTime":"2024-10-19T00:00:00","userName":"Curry R."},{"reviewId":"b34b55a6-92f9-45ab-b069-0fe677745a04","range":0,"rating":5,"reply":"Your feedback is incredibly valuable.  Thank you for sharing your experience with us, Kimberly Hubbard!","replyTime":"2024-10-17T16:18:00","review":"Terra is a rock star ?? I appreciate her willingness to make you comfortable, along with her wealth of knowledge. She was truly a pleasure.","source":"Google","submissionTime":"2024-10-17T00:00:00","userName":"Kimberly H."},{"reviewId":"21374bd0-1639-4959-900e-1657beca2603","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had an amazing experience with our staff. Thank you for the positive feedback!","replyTime":"2024-10-14T13:51:00","review":"The staff was amazing.  I am very happy with the service.  Come and check them out.","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"L. L."},{"reviewId":"c0897d21-ff36-42ec-b412-8c55422eea1c","range":0,"rating":5,"reply":"Thank you for your review, L. A. Sanders! We are thrilled to hear that you found our customer service professional.","replyTime":"2024-10-14T13:36:00","review":"Customer service was very professional, keep u the good work.","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"L. A."},{"reviewId":"6283bd50-1d9f-4336-91db-e1a94b71d88a","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your excellent experience with our salesperson. Thank you for your feedback.","replyTime":"2024-10-12T14:36:00","review":"Excellent quality service.  Salesperson very helpful and friendly with very professional key plus.","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"dante"},{"reviewId":"600e1f20-f1e9-426f-8201-7fc0eaaaeb21","range":0,"rating":5,"reply":"We're privileged to have provided you with wonderful service. Thank you for the positive feedback!","replyTime":"2024-10-12T15:29:00","review":"Wonderful service.","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"G F."},{"reviewId":"dff7820e-4531-4ac5-9b98-a53601cfddfc","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience with Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2024-10-12T15:48:00","review":"Great service","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"New O."},{"reviewId":"ffd32c40-e2ef-4c9d-8713-5b5f59d55adf","range":0,"rating":5,"reply":"We are happy to hear that the building looks brand new! Thank you for taking the time to share your feedback.","replyTime":"2024-10-11T09:54:00","review":"Building looks brand new!","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Braden M."},{"reviewId":"1170c560-6816-418b-a229-05757d062f8f","range":0,"rating":5,"reply":"Thanks for the positive feedback, Ronald! We're glad you had a great experience at Extra Space Storage.","replyTime":"2024-10-11T09:59:00","review":"Everything was great!!!! Office smelled nice, the office attendant was nice and all. Two thumbs up ????","source":"Google","submissionTime":"2024-10-11T00:00:00","userName":"Ace B."},{"reviewId":"94a4aef9-153f-40d1-b2cd-64fe845b970c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Shawnta Ellis! We're glad to hear you had an excellent experience at Extra Space Storage.","replyTime":"2024-10-10T08:58:00","review":"Excellent service","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Shawnta E."},{"reviewId":"897d38ef-0e9a-484a-bc0c-af167f716a82","range":0,"rating":5,"reply":"We're delighted to hear that you love our storage unit and the service provided by Terra. Thank you for your kind words!","replyTime":"2024-10-09T11:48:00","review":"Love this storage unit. Very clean and the service with Terra is amazing!! Thanks!","source":"Google","submissionTime":"2024-10-09T00:00:00","userName":"INSPIRED"},{"reviewId":"2bc21081-67ff-4002-8597-963766da5256","range":0,"rating":5,"reply":"Thanks for your positive feedback, Lee Masson! We're glad to hear that Tenisha provided you with great service.","replyTime":"2024-10-08T15:18:00","review":"My service this time was great . Tenisha was awesome.  I've had some problems.  And Tenisha is the first person to actually help .","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Lee M."},{"reviewId":"45694ca9-e4eb-4604-82ae-1d0e9fd229c6","range":0,"rating":5,"reply":"Your positive experience with Terra's customer service and our clean facility is greatly appreciated!","replyTime":"2024-10-05T10:16:00","review":"Terra provided great customer service and the facility is nice and clean!","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Louis S."},{"reviewId":"a2f5f20b-1202-4038-ab53-68011e0c9576","range":0,"rating":5,"reply":"We're privileged to have provided you with friendly and respectful service. Thank you for sharing your experience.","replyTime":"2024-09-30T11:26:00","review":"The young lady was very friendly and nice and respectful","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Gaynell C."},{"reviewId":"7945374e-3c5b-4722-b194-e353e65e644f","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thank you for sharing your positive experience with Extra Space Storage.","replyTime":"2024-09-28T07:55:00","review":"Very nice","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Brian V."},{"reviewId":"08969ba0-89d3-4495-a7ef-3dae652db13b","range":0,"rating":5,"reply":"We're honored to have made your move-in easy. Thank you for the positive feedback!","replyTime":"2024-09-28T08:00:00","review":"Very friendly, made the move in easy.  Great service","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Jason V."},{"reviewId":"bbc5ec29-fa2b-46dc-bd6a-5d4ac37c2c4f","range":0,"rating":5,"reply":"We're pleased to hear that you found our facility very clean and our staff helpful, professional, and nice. Thank you for your kind words!","replyTime":"2024-09-26T13:31:00","review":"Very clean. Staff is helpful, professional, and nice.","source":"Google","submissionTime":"2024-09-26T00:00:00","userName":"renee a."},{"reviewId":"a39fb62a-3dc9-4d94-bda2-19f479d2804d","range":0,"rating":5,"reply":"We're glad to hear you had a wonderful experience with Terra and Tee. Thank you for your review!","replyTime":"2024-09-21T10:29:00","review":"We are super excited for our storage unit. The ladies Terra and Tee were absolutely wonderful.\nExplained everything, answered all of our questions. They were super sweet and very patient.","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Jessica A."},{"reviewId":"771897ec-5b3e-46a8-be32-f8ea47b2c2fd","range":0,"rating":5,"reply":"We are overjoyed to hear that Tee and Terra were amazing and a great help. Thank you for sharing your experience with us!","replyTime":"2024-09-21T11:43:00","review":"Tee and Terra was amazing and great help","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Garnette M."},{"reviewId":"3bb9f945-2ed4-4230-9921-af5a49a067ae","range":0,"rating":5,"reply":"We are thrilled to hear about your nice experience getting the storage. Thank you for sharing your feedback.","replyTime":"2024-09-21T13:17:00","review":"My experience to get the storage was very nice.","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"virgiland w."},{"reviewId":"4be7b7cd-347c-4e1c-a2da-0fd3b0d9119a","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Amber Zarate! Thank you for choosing Extra Space Storage for your vehicle parking needs.","replyTime":"2024-09-20T15:33:00","review":"Great spot to park your vehicle !!","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Amber Z."},{"reviewId":"971b5937-20d9-421e-8a8a-272194099f76","range":0,"rating":5,"reply":"We're overjoyed to hear that Ms. Tierra did great! Thank you for your feedback.","replyTime":"2024-09-16T14:41:00","review":"Ms. Tierra did great!","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Nola B."},{"reviewId":"947d14b9-ab01-4627-b47c-ed7bf5e6c4f7","range":0,"rating":5,"reply":"Terra is great! We sincerely value your positive feedback.","replyTime":"2024-09-16T18:55:00","review":"Terra is great!!","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Terrel M."},{"reviewId":"0a03f530-44b6-41c3-b386-88fbcec57cc8","range":0,"rating":5,"reply":"We are utterly delighted to hear that Tee was very helpful and made the process quick and easy. Thank you for sharing your experience, Corey Gray! ??","replyTime":"2024-09-13T15:09:00","review":"Tee was very helpful and the process was quick and easy.  Thank you Tee for all you do. ??","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"Corey G."},{"reviewId":"7465bc05-30f9-4eaa-92aa-5901a76ea7a3","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Creig Brown! We are pleased to hear that Terra provided great service.","replyTime":"2024-09-09T11:15:00","review":"Terra provided great service!","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"Creig B."},{"reviewId":"d86bc108-1a59-4c48-9b6f-8480b7c700ee","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with Extra Space Storage.","replyTime":"2024-09-09T15:03:00","review":"Is good","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"jose l."},{"reviewId":"a7f86e64-adbf-487a-a1fa-ada94b10154f","range":0,"rating":5,"reply":"We're ecstatic to hear about your great experience at Extra Space Storage! Thank you for your kind words.","replyTime":"2024-09-06T12:18:00","review":"It was a great experience, got good deals. It didn’t smell. It’s in door and climate control. Love the woman that helped me out she was awesome.","source":"Google","submissionTime":"2024-09-06T00:00:00","userName":"Bri S."},{"reviewId":"b1d3742e-db6d-4937-afae-af985afd6e82","range":0,"rating":5,"reply":"Thank you for sharing! We are glad you found our storage space beautiful ?? ??.","replyTime":"2024-09-06T12:19:00","review":"Beautiful ?? ??","source":"Google","submissionTime":"2024-09-06T00:00:00","userName":"Remus"},{"reviewId":"d75977e2-aa8e-4f1c-ae7a-4563045d3a47","range":0,"rating":5,"reply":"We're utterly delighted to hear that Terra was very quick & efficient!","replyTime":"2024-09-03T10:43:00","review":"Terra was very quick & efficient !","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"Raunique B."},{"reviewId":"5937ef83-7fdf-4a20-a3b4-1428829ba9c0","range":0,"rating":5,"reply":"We're elated to hear that you love the communication and accommodation. Thank you for sharing your positive experience with us!","replyTime":"2024-09-02T15:09:00","review":"Love the communication and   very accommodating","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Vilma P."},{"reviewId":"56a8a3e7-a8c3-4a2c-a9bd-9c28b83f76f3","range":0,"rating":3,"reply":"Thank you for sharing your concerns. Please feel free to reach out to us at (504) 777-3675 for further assistance.","replyTime":"2024-08-21T18:33:00","review":"It's a decent storage space but, they have too many bugs roaming and too much water....","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Ramon C."},{"reviewId":"7294d99e-86eb-46fb-9a33-c82f83baacd6","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for sharing your feedback.","replyTime":"2024-08-24T14:39:00","review":"Great the office person was wonderful. She assisted me with no problem.","source":"Google","submissionTime":"2024-08-24T00:00:00","userName":"Shimeka D."},{"reviewId":"4b819240-1105-433d-a364-2201a288757c","range":0,"rating":5,"reply":"Thank you for the kind words, Intense-gamer. We're glad Tee was able to help! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-03-12T09:17:00","review":"It was a very nice experience and tee helped me out a lot and was very kind.","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"Intense-gamer"},{"reviewId":"cd2772e0-bc1f-40a9-86bf-4f34fe681660","range":0,"rating":5,"reply":"We're pleased to hear that Terra and the staff were courteous and professional. Thank you for sharing your positive experience.","replyTime":"2024-08-15T10:20:00","review":"Terra and the staff here are courteous and professional. They explain to you exactly how your contract works. No misunderstandings.","source":"Google","submissionTime":"2024-08-15T00:00:00","userName":"Cindy J."},{"reviewId":"b671e46b-9d27-471d-8346-6d457754dcd6","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Tyrone! Thank you for sharing your experience with Terra.","replyTime":"2024-08-14T09:12:00","review":"Terra really made the rental process quick and easy!","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Tyrone B."},{"reviewId":"68a59089-8a54-412a-bfe3-63efe900e66d","range":0,"rating":5,"reply":"We're pleased to hear that Terra was very helpful. Thank you for choosing Extra Space Storage!","replyTime":"2024-08-14T16:06:00","review":"Terra the manager was very helpful. If ever I need storage I will return here. Thank you.","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Roe R."},{"reviewId":"dbb5e3e9-b4a6-425a-9af3-c32b4b822c2e","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage! Thank you for your kind words.","replyTime":"2024-08-13T14:12:00","review":"always professional, kind and easy to relate to. facility is always clean and kept. these people know about the public! would suggest extra space to all! ! !","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"CHARLES H."},{"reviewId":"3b3ea0b4-ff19-49be-8388-9544ce0bf671","range":0,"rating":5,"reply":"We are thrilled you had a 5-star experience at Extra Space Storage, Andreanna!  Please give us a call at (504) 777-3675 if you need further assistance with your storage needs.","replyTime":"2024-04-08T10:54:00","review":"The best storage unit I’ve ever had. Also the cleanest! Everyone in the office was really helpful every time & always in a pleasant mood. Thanks again guys ????","source":"Google","submissionTime":"2024-08-12T00:00:00","userName":"AndreAnna L."},{"reviewId":"c56cb5ca-1dbf-4db1-953f-99b3fbce86a1","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. Great customer service is our top priority at Extra Space Storage.","replyTime":"2024-08-12T08:51:00","review":"Great customer service","source":"Google","submissionTime":"2024-08-12T00:00:00","userName":"thomas g."},{"reviewId":"efd6e95e-cef5-4cc7-bcbf-0ff1c3f0fb82","range":0,"rating":5,"reply":"We are overjoyed to hear that Terra and Tanesha provided great assistance. Thank you immensely for your kind words, Sire Sharon.","replyTime":"2024-08-10T11:41:00","review":"Terra and Tanesha Are great at what they do thanks for all of your assistance","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"Sire S."},{"reviewId":"504e24c0-3202-4833-833c-fe2c6841b0ce","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you found our staff friendly and the facility nice and clean. Thank you for your wonderful feedback.","replyTime":"2024-08-10T12:31:00","review":"Very friendly staff, nice and clean.","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"Mellie E."},{"reviewId":"1f223fef-ca63-4cb9-ad09-3bd0e7ba64a2","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Chuck Brown. We appreciate your kind words.","replyTime":"2024-08-10T12:55:00","review":"Very professional and helpful,Thank you .","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"chuck b."},{"reviewId":"6c6d294c-da8f-4ed8-ad62-4be6385ad9a4","range":0,"rating":5,"reply":"Hi Erosha, your kind words are appreciated! We make it a priority to provide clean, spacious facilities and are so glad to hear your experience reflects that. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2024-03-12T09:58:00","review":"It was very spacious very clean and the Employee was very helpful","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Erosha Q."},{"reviewId":"fac708fe-1d87-4883-87fa-2f392efe949f","range":0,"rating":5,"reply":"Our team is so happy you had a great experience, Jahvaris! We are glad Tanesha was service-oriented. If you need any assistance in the future feel free to stop by or call us at (504) 777-3675.","replyTime":"2024-08-10T07:39:00","review":"This is great place  to hold any extras ?? call Mrs Tanesha ms make it happen examples great customer service!","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Jahvaris H."},{"reviewId":"bfc1625f-1872-42a6-8324-fba7203b2f95","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with us, Michelle Delery.","replyTime":"2024-08-09T12:09:00","review":"Clean, efficient and friendly service.","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Michelle D."},{"reviewId":"7da0c0ec-338c-4bf2-ab75-b344e6554439","range":0,"rating":5,"reply":"Your positive experience with Ms. Tyler is greatly appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2024-08-09T13:40:00","review":"Thank you for your great customer service Ms. Tyler!","source":"Google","submissionTime":"2024-08-09T00:00:00","userName":"Supreme S."},{"reviewId":"e60cca75-1cd1-41a9-b826-8c1d1fd99129","range":0,"rating":5,"reply":"We're thrilled to hear that Terre was so nice and helpful! Thank you for sharing your experience.","replyTime":"2024-08-08T11:54:00","review":"TERRE WAS SO NICE AND HELPFUL\nALSO,THE STORAGE UNITS ARE BEAUTIFUL AND THE PRICE IS HALF OF THAT IN THE AREA!","source":"Google","submissionTime":"2024-08-08T00:00:00","userName":"Gordon B."},{"reviewId":"b9fcd40e-6658-4c38-86ac-a53104edb3c0","range":0,"rating":5,"reply":"We're happy to hear that Terra was so helpful during your move-in process! Thank you for recommending us.","replyTime":"2024-08-06T08:51:00","review":"Terra was so helpful helping us move in! 10/10 would recommend","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Tycell L."},{"reviewId":"3f7cc147-55c2-46b3-9d4d-f3604f43bf99","range":0,"rating":5,"reply":"We are ecstatic to hear that Terra was very helpful! Thank you for your feedback.","replyTime":"2024-08-06T08:59:00","review":"Terra was very helpful! Whole process was super easy too","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Nicola P."},{"reviewId":"15e76e36-49af-4c7b-ac1d-25f93b24adcc","range":0,"rating":5,"reply":"Tanisha, Employee of the year! We greatly appreciate your positive feedback. Thank you for recognizing Tanisha's exceptional service.","replyTime":"2024-07-26T15:53:00","review":"Tanisha Employee of the year!!!","source":"Google","submissionTime":"2024-07-26T00:00:00","userName":"Javon W."},{"reviewId":"a85e5476-00af-4655-851a-121f6455d448","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Nice Lee! We're glad to hear you found our storage space clean, accessible, and affordable. Thank you for sharing your experience.","replyTime":"2024-07-22T11:20:00","review":"Very polite and professional. Clean space and easy access! Affordable and flexible hours","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Nice L."},{"reviewId":"612ea9f4-98f6-465d-b175-8849a902dac2","range":0,"rating":5,"reply":"We are overjoyed to hear that you love this location!","replyTime":"2024-07-22T11:49:00","review":"Love this location!","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"kristin a."},{"reviewId":"9667b6cd-2646-49f3-ab55-0f2b8be2e8c4","range":0,"rating":5,"reply":"We're ecstatic to hear about your wonderful experience with Terra! Thank you for your review.","replyTime":"2024-07-22T15:11:00","review":"I had a wonderful experience with Terra with my account! Very pleased with my experience.","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Eve L."},{"reviewId":"902d9106-5ccf-425b-a052-41a3838a1cc5","range":0,"rating":5,"reply":"Thank you for recommending Extra Space Storage!","replyTime":"2024-07-15T12:10:00","review":"Recommended","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Sky n."},{"reviewId":"d4fcd426-ce8e-44ca-85d6-759157c094ed","range":0,"rating":5,"reply":"We're thrilled to hear that you had a positive experience with our storage facility. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-12T09:07:00","review":"Exceptional service. I was skeptical about using a storage facility for my needs, but for the price, for the space, it was pretty much a no brainer. Safe secure area as well. Good job guys!","source":"Google","submissionTime":"2024-07-12T00:00:00","userName":"Rob f."},{"reviewId":"55448527-73a7-4cdf-8c43-c2765fb526e2","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We are happy to hear that Terra was helpful during your visit. We appreciate your recommendation!","replyTime":"2024-07-03T14:25:00","review":"Very nice and clean facility. Terra was very helpful when my family and I came to unload our items. Would recommend!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Meleah C."},{"reviewId":"6a7c812d-6c80-4581-99d3-f7e9e1483bf5","range":0,"rating":5,"reply":"Thank you for your review, Kris. We are delighted to hear that Ms. Terra was able to assist you in finding the right storage unit. We appreciate your recommendation and look forward to serving you in the future.","replyTime":"2024-07-03T15:47:00","review":"Extra Space Storage is awesome. Ms. Terra was very helpful in getting us into the correct size storage unit. All units are climate controlled and clean. I highly recommend doing business here.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Kris L."},{"reviewId":"cc31abfa-4e9b-40f3-b764-db734eb170b4","range":0,"rating":5,"reply":"We sincerely value your feedback and are thrilled to hear that you found our service to be very professional! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-02T11:33:00","review":"Very professional!!","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Tonian M."},{"reviewId":"9f53c180-d515-49a2-8063-c5325d2f579a","range":0,"rating":5,"reply":"Thank you for your kind words, Vanessa! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service and a clean, climate-controlled environment for our customers. We appreciate your recommendation and look forward to serving you again in the future.","replyTime":"2024-07-03T08:13:00","review":"It was a pleasure doing business with this company. The workers were very friendly and knowledgeable about the storage, cost, as well as helping me to make a decision on the type of lock that I want . I would highly recommend this storage company. Oh by the way it was nice and cool clean climate.","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"VANESSA T."},{"reviewId":"1eb31651-bced-402c-8371-64f55e5d9f24","range":0,"rating":5,"reply":"Thank you for the great review, Joshua! We're happy to hear that your experience with Extra Space Storage was great.","replyTime":"2024-06-29T12:14:00","review":"Was great","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Joshua A."},{"reviewId":"2f373c54-8f50-4733-80db-322b0c0fa95b","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We are thrilled to hear that you had a great experience at our facility.","replyTime":"2024-06-28T15:21:00","review":"Very nice place ??","source":"Google","submissionTime":"2024-06-28T00:00:00","userName":"Angel P."},{"reviewId":"922d6908-ea0e-4f7a-bd2f-56e57d267177","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We are glad to hear that Tara and Tanisha were able to make your move seamless. We appreciate your kind words and are here to help with anything you may need.","replyTime":"2024-06-28T08:33:00","review":"Staff Tara & Tanisha extremely helpful. Ladies made my out of state move seamless. I can’t thank them enough for their patience and expertise.","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"A. S."},{"reviewId":"4e22b36d-4ebe-4e9d-a3cc-79f83d0c1710","range":0,"rating":5,"reply":"Your review is appreciated! We are glad to hear that Terra was able to assist you and make the process easy. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-26T10:44:00","review":"Terra was awesome!! She was very helpful, and made the process easy!","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"Lawrence H."},{"reviewId":"863747f5-d44f-4750-9f89-7b0e7f7677c0","range":0,"rating":5,"reply":"We are ecstatic to hear that Terra provided excellent service and that you found our facility clean and pleasant. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-26T10:45:00","review":"Terra was truly one of the best employees to work with. She's awesome!! The facility is clean and smells nice.","source":"Google","submissionTime":"2024-06-26T00:00:00","userName":"Khalilah S."},{"reviewId":"4162b388-76e5-43fa-aac7-e313acf3883e","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sarita! Don't hesitate to reach out if you need anything! ","replyTime":"2024-06-24T08:20:00","review":"Both of the ladies was so help and nice. The customer service was top notch. They gave us everything that we need to make the best decision for storing our camper. Highly recommend.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Sarita S."},{"reviewId":"d09337ef-17a2-4799-ad6e-5b71007177b1","range":0,"rating":5,"reply":"Thank you for sharing your feedback. We're glad to hear you had a great experience with us!","replyTime":"2024-06-24T17:01:00","review":"Great Service","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Tyrone D."},{"reviewId":"c9cc48eb-7cd8-409b-9fcd-14b0eb360a91","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We strive to provide exceptional customer service and a great atmosphere for all our customers. We appreciate your recommendation and hope to see you again soon.","replyTime":"2024-06-22T11:40:00","review":"Exceptional customer service and a great atmosphere it is here. I recommend everyone to check them out!","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"Brandy C."},{"reviewId":"69016451-2aaa-4a78-bfac-b37daa8ab4dc","range":0,"rating":5,"reply":"We're elated to hear that Terra and Tee provided amazing service! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-22T13:59:00","review":"Terra and Tee are really amazing! Love the facility","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"Alphonse H."},{"reviewId":"eb78b41d-0f0f-4dd7-bd10-2da7359c20f6","range":0,"rating":5,"reply":"Thanks for the positive feedback, Lisdy! We are excited to hear that you found our team very helpful. If you ever need anything, don't hesitate to reach out at (504) 777-3675.","replyTime":"2024-06-21T10:01:00","review":"Very helpful!","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Lisdy S."},{"reviewId":"43b049ad-62d8-4e53-9f71-218b0c71302a","range":0,"rating":5,"reply":"Thank you for the positive feedback, Deo! We strive to keep our facilities clean for all our customers.","replyTime":"2024-06-21T10:06:00","review":"Clean","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Deo F."},{"reviewId":"59ec16f9-35b1-4bd7-bbbd-2a9d78db883c","range":0,"rating":5,"reply":"We are utterly delighted to hear that Tanisha and Tara provided you with excellent service. Thank you for recommending Extra Space Storage to your friends and family.","replyTime":"2024-06-21T12:32:00","review":"Tanisha is very  sweet and knowledgeable. I enjoyed working with her and Tara and would recommend Extra Space Storage for my friends and family.","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Mendy W."},{"reviewId":"729b3470-83d3-4314-a16b-37c8b9110bac","range":0,"rating":5,"reply":"Thank you for the kind words! We're glad to hear that you had a wonderful experience with us. If you ever need anything else, feel free to give us a call at (504) 777-3675.","replyTime":"2024-06-21T12:27:00","review":"She was so kind. She explained everything in detailed. And even gave us good recommendations and which storage size we should choose. Overall customer service was wonderful.","source":"Google","submissionTime":"2024-06-21T00:00:00","userName":"Skylar “."},{"reviewId":"2d4a6926-cb16-4951-81c5-423c34efe33b","range":0,"rating":5,"reply":"Thanks for the positive feedback, Saje! We are overjoyed to hear that your rental experience was easy and that our staff was helpful. If you ever need anything, feel free to reach out to us at (504) 777-3675.","replyTime":"2024-06-15T10:36:00","review":"Super easy to rent. Everything was set up online; rent and insurance. I made it during office hours and the lady here was very nice and helpful.","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Saje S."},{"reviewId":"a9374cce-b9f2-43d5-9a85-a9c037a76f72","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We are delighted to hear that you found our customer service great and our storage facility clean and reasonably priced. If you have any further feedback or questions, please don't hesitate to reach out to us at (504) 777-3675.","replyTime":"2024-06-15T10:31:00","review":"Customer Service was great. Storage facility was very clean and reasonably priced.","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Lenier O."},{"reviewId":"890f173a-9ab9-46bc-b2ad-06f149e280c9","range":0,"rating":5,"reply":"We're happy to hear that you found our facility clean and our employees nice. Thank you for the positive feedback!","replyTime":"2024-06-15T09:48:00","review":"Very clean. Very nice employees.","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Jai T."},{"reviewId":"4fe155c1-295a-4580-85ff-e8347c4d226f","range":0,"rating":5,"reply":"We are happy to hear that Terra made your rental experience smooth and that you found our facility clean and our staff friendly. Thank you for the positive feedback!","replyTime":"2024-06-12T11:02:00","review":"Terra made the rental go as smooth as it could! Nice, Clean lockers, clean facility, staff is very friendly.","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Tony H."},{"reviewId":"cfb3caf5-217f-4319-a742-9239ea55fcdc","range":0,"rating":5,"reply":"We're privileged to have Tanishia on our team! Thank you for sharing your positive experience with us. We appreciate your kind words.","replyTime":"2024-06-08T14:17:00","review":"My experience was awesome! I spoke with Tanishia and she was very professional, positive and helpful! Even though they did not have the unit available to accommodate my needs she really tried hard to find something else!\nTHANK YOU, Tanishia!!","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Mrs. D."},{"reviewId":"e13b301d-e513-4a77-ba38-f698e21c9caa","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. We're excited to hear that you found our pricing and selection tools helpful and that our staff was friendly and convenient. If you ever need anything, feel free to reach out to us at (504) 777-3675.","replyTime":"2024-06-06T08:28:00","review":"Great pricing and selection tools on the website. Friendly staff and “move-in” over the phone is convenient. Thanks.","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"Devon"},{"reviewId":"66d5d484-47dc-4a02-823e-d69a2aa0c20b","range":0,"rating":5,"reply":"We deeply respect your feedback and are glad to hear that Terra and Tinesha were able to assist you. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-05T14:47:00","review":"Terra and Tinesha were sweet and helpful !","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"Hayley S."},{"reviewId":"cd951c33-d83c-4ea3-92e7-c35ddbad2263","range":0,"rating":5,"reply":"We are happy to hear that Terra was able to assist you quickly! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-20T13:02:00","review":"Terra was very helpful! Got a storage unit quickly","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Miguel B."},{"reviewId":"3e8ad24a-1735-4362-96f5-fb3fef01c3fe","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're delighted to hear that Terra is always nice! Thank you for sharing your experience with us.","replyTime":"2024-05-20T14:15:00","review":"Terra is always nice!","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Brian C."},{"reviewId":"3f0e00d7-3d02-4db7-b246-076297fb9a8e","range":0,"rating":5,"reply":"Great to hear you're happy with our prices! If you have any other feedback or questions, feel free to reach out at (504) 777-3675. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-20T15:08:00","review":"Great pricds","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"Terrence D."},{"reviewId":"66b83f11-e2d3-4094-b0d8-453ead8b7f04","range":0,"rating":5,"reply":"We're overjoyed to hear that you had an excellent experience with our customer service! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-17T08:45:00","review":"Excellent Customer Service!","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Nicole O."},{"reviewId":"42236617-8c41-4d45-93c9-3dcc7f468e6b","range":0,"rating":5,"reply":"Thank you for recommending Extra Space Storage! We are happy to hear that you found our staff kind and helpful.","replyTime":"2024-05-17T08:46:00","review":"Very kind and helpful, recommending ExtraSpace Storage !","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Oscar M."},{"reviewId":"3b0ed8d8-72cc-449d-942d-dce512a67e96","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience at our facility. Thank you for recommending us, David!","replyTime":"2024-05-15T11:58:00","review":"Personal help, cleanliness, carts always available. I highly recommend this place.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"David B."},{"reviewId":"59a459c0-ae7c-45f6-bba8-90ce3bc96b5b","range":0,"rating":5,"reply":"We are elated to hear that you had a positive experience at our clean storage facility with our friendly and helpful staff! Thank you for your kind words.","replyTime":"2024-05-16T08:01:00","review":"Clean storage facility! Friendly & helpful\nstaff!","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Sueann N."},{"reviewId":"ad275faf-3adc-4b69-9e5d-ec3d64f1c296","range":0,"rating":5,"reply":"Thank you for the kind words, Mckenzie. We're glad Ms. Tanesha was able to help! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-05-13T11:20:00","review":"Ms. Tanesha was super helpful!","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"MCKENZIE E."},{"reviewId":"1edfc766-c150-4fef-b9e8-2d6edc2d601f","range":0,"rating":5,"reply":"Thank you for the review, Marija! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-13T11:21:00","review":"Rep was very accommodating, prompt, and professional. I didn’t care for the move in fee when it’s a first month free but that’s no relation on the employee that helped me get set up.","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Marija T."},{"reviewId":"96c7b9d5-79b5-44df-93a7-512cf6903522","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Ms. Tanesha Tyler provided you with excellent service and made your experience comfortable. Thank you for sharing your feedback with us.","replyTime":"2024-05-13T13:32:00","review":"I had a great experience the lady Ms Tanesha Tyler was very helpful she answered all my questions and made my experience very comfortable thanks again Ms Tyler","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Monique B."},{"reviewId":"8cb11191-af1c-4445-b016-969aed5c2827","range":0,"rating":5,"reply":"We genuinely admire your kind words about Tanesha Tyler! Thank you for recommending Extra Space Storage.","replyTime":"2024-05-13T14:14:00","review":"I had a wonderful experience, Tanesha Tyler was a wonderful and knowledgeable representative! I will definitely be recommending extra space storage","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Brandi T."},{"reviewId":"b76c733f-163b-4513-9117-9d18a48f5fdd","range":0,"rating":5,"reply":"Thanks, Neauxla! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear we were able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-13T09:31:00","review":"The staff was awesome. They showed me several different spots and help me pick the RIGHT one.","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"NeauxLA R."},{"reviewId":"71b8858e-5cb0-459d-a1f1-25372e074ee7","range":0,"rating":5,"reply":"Hi Jonathan! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-05-10T08:38:00","review":"It smell so Goodyear and MS Tee was nice","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Jonathan H."},{"reviewId":"05bbacc9-791a-4488-a17b-c91687eddb29","range":0,"rating":5,"reply":"Hi Horace! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-05-10T10:49:00","review":"Amazing Service ! Super easy","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Horace D."},{"reviewId":"6dfb84ec-6f44-4cdb-966e-473807717d22","range":0,"rating":5,"reply":"Thank you for the kind words, Rhinell! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2024-05-10T15:45:00","review":"Great service","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Rhinell B."},{"reviewId":"65e29abe-12c1-40d5-ac91-b46c68d391d1","range":0,"rating":5,"reply":"Thanks for the awesome review, Vanessa! We work hard to meet the expectations of our customers, and we're happy to hear Terra hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-05-07T14:55:00","review":"Terra was amazing!","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Vanessa D."},{"reviewId":"704186b4-c568-4a2b-986b-cd20c233d7c1","range":0,"rating":5,"reply":"Thank you for the kind words, Odessa. We're glad Tyler was able to help! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-05-07T13:01:00","review":"Thanks Tanesha Tyler for your great help!!","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Odessa"},{"reviewId":"4926a870-c9b3-4f47-bb91-f9e7c39e6366","range":0,"rating":5,"reply":"Hi Suzette! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-05-07T14:34:00","review":"Nice building brand new","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Suzette g."},{"reviewId":"8f95b884-e76b-4458-b515-ddd252614a0b","range":0,"rating":5,"reply":"Hi Jay! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-05-07T14:33:00","review":"nice facility. very nice women that work there.","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Jay W."},{"reviewId":"59781de5-0a36-468e-b5ac-3c589b85acc6","range":0,"rating":5,"reply":"Joshua, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to reach out any time at 888-storage.  \n","replyTime":"2024-05-07T16:13:00","review":"Excellent service. Good prices. Clean..  all units indoors and first floor. Can't think of anything else you can ask for from a storage facility.","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Joshua R."},{"reviewId":"ce9aa454-0ba0-4f21-a229-c737d8d9ed79","range":0,"rating":5,"reply":"Hi Mashanda, thank you for your review. We're glad Terra was very helpful and made your experience easy. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2024-05-06T18:16:00","review":"Terra was very helpful and made my experience easy.","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Mashanda W."},{"reviewId":"1a02b249-8086-4824-9a15-c5116be11f91","range":0,"rating":5,"reply":"We think Terra is great too! Thanks for the positive review, Arianah. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-06T15:24:00","review":"Terra was great!! She was very helpful! Best place to store my valuables!","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Arianah S."},{"reviewId":"6ed02ca8-df5f-4243-ae0c-f088b26344b9","range":0,"rating":5,"reply":"We think Terra is great too! Thanks for the positive review, Alvin. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-06T14:20:00","review":"Terra was amazing... she made the process extremely easy to understand","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Alvin B."},{"reviewId":"d76a4cbf-1291-40fb-84ac-9e62a727abba","range":0,"rating":5,"reply":"Thank you for the excellent rating, Yvonne! We're happy Terra was able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything.\n","replyTime":"2024-05-01T09:33:00","review":"Terra was very knowledgeable kind and easy to communicate with.","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Yvonne B."},{"reviewId":"04d2af4f-d6f2-42bb-ad99-ac9a7d656907","range":0,"rating":5,"reply":"Hi Brent! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-05-01T12:39:00","review":"Very nice people and an outstanding facility","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Brent C."},{"reviewId":"fc94dd24-5541-4c3f-9e60-7c928793da8a","range":0,"rating":5,"reply":"Thanks for the awesome review, Emily! We work hard to meet the expectations of our customers, and we're happy to hear Terra hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-05-01T11:56:00","review":"Terra was great","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Emily O."},{"reviewId":"479c0c0f-6824-425b-b9f6-a0701cdf8d92","range":0,"rating":5,"reply":"Hi Cheeze, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tee! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-20T17:02:00","review":"Tee was awesome with customer service, hooked me up with a good deal.","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Cheeze G."},{"reviewId":"e9a0e344-9976-436f-a6f2-ce8f75ee34c7","range":0,"rating":5,"reply":"Hi Shukhratbek, thanks so much for your review! We are thrilled to hear your experience with Tanesha was positive and are always here to help with your storage needs! Give us a call at (504) 777-3675 or stop by the office if you need anything!\n","replyTime":"2024-04-20T12:37:00","review":"Tanesha was amazing got moved in quickly","source":"Google","submissionTime":"2024-04-19T00:00:00","userName":"Shukhratbek U."},{"reviewId":"866b38f4-d6be-4fe0-9bea-1a4d0c7bdac7","range":0,"rating":5,"reply":"Thank you for the review, Lashaunda! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or call 888-storage if you need anything.","replyTime":"2024-04-19T13:15:00","review":"People was polite, professional, very helpful. Thanks to staff at Extra Space Storage.","source":"Google","submissionTime":"2024-04-17T00:00:00","userName":"Lashaunda T."},{"reviewId":"0fef7987-1b21-4f4b-9657-3c64f9e7d8da","range":0,"rating":5,"reply":"Thanks for the awesome review, Thuy! We work hard to meet the expectations of our customers, and we're happy to hear Terra hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-04-18T10:46:00","review":"Terra do good job! Thank you again","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Thuy L."},{"reviewId":"00bce42c-35c4-4f02-acaf-54b6c41d44ac","range":0,"rating":5,"reply":"Thank you for your feedback, Jeff! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2024-04-09T11:46:00","review":"Great fast friendly service trouble free took about 30 minutes nice clean safe new","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Jeff S."},{"reviewId":"c3f45740-f074-43df-beac-520e87adc21a","range":0,"rating":5,"reply":"Hi Lynntrica! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-04-16T12:38:00","review":"Great service! always on time!","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Lynntrica w."},{"reviewId":"5bb79be4-4638-487e-be14-37175763e070","range":0,"rating":5,"reply":"Thank you for the 5-star rating Destiny! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.","replyTime":"2024-04-17T18:34:00","review":"Terra was very helpful & very quick with the move in process","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"Destiny"},{"reviewId":"8c45f7d6-ab3c-4b85-b5c7-c632ebdefdd2","range":0,"rating":5,"reply":"Hi Winsley! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-04-17T12:04:00","review":"Easy access and amazing service from employees! HIGHLY RECOMMENDED!","source":"Google","submissionTime":"2024-04-13T00:00:00","userName":"Winsley M."},{"reviewId":"a54afa7b-f90f-481f-85bb-f24dc5304f4b","range":0,"rating":5,"reply":"Hi Debbie! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-04-12T10:06:00","review":"Awesome service!","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Debbie S."},{"reviewId":"58eb52a4-987a-4c78-91dc-1fb87cbba1ef","range":0,"rating":5,"reply":"Thank you so much for your kind words, Miss Jamie. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tanesha! If you have any further questions or need assistance, please don't hesitate to reach out to us at 888-storage. \n","replyTime":"2024-04-15T09:26:00","review":"Working with Tanesha has been a great experience and worry free. She’s very knowledgeable and might I add professional. She offers great advice and working with her is always a pleasure for my moving and storage space needs! She’s the real MVP offering top notch rates affordable for my budgeting expectations! Please don’t let me continue I could go on about Extra Space Storage! Go see her today for your Extra Space Storage Needs! You’re in great hands doing business with this company.","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Miss J."},{"reviewId":"f26b52a1-fc4e-4f66-ad46-3b14c2b6027a","range":0,"rating":5,"reply":"We appreciate your kind words and are glad to hear that Tanesha provided you with excellent service. Thank you for choosing Extra Space Storage for your storage needs! If you ever have any concerns, please don't hesitate to contact us at (504) 777-3675.","replyTime":"2024-04-13T14:29:00","review":"When you can't quite let the baby stuff for from your closets; rent a storage unit and let Tanesha T. Handle the rest! She's polite and respectful of time and actually listens to your needs and or wants as a customer. Some storage space companies are faulty and don't appreciate your business only the dollar and will slap you with a late fee quicker then you can count down from 5! I trust Extra Space Storage for all my keepsakes and treasures!","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Xybabies"},{"reviewId":"10db44db-55e9-402d-a112-e78a77b34413","range":0,"rating":5,"reply":"Hi Dom! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-04-06T08:44:00","review":"Fast easy and affordable","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Dom C."},{"reviewId":"3f42f789-72f7-4d8c-8e3f-bc9e84d5bc42","range":0,"rating":5,"reply":"Hi Elenora, Thank you for taking the time to leave your review! We pride ourselves on having a pleasant, patient, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with T! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2024-04-05T11:01:00","review":"T was very helpful, patient and pleasant!","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Elenora B."},{"reviewId":"fe8624b9-34fb-4303-8cea-8b46eea3de27","range":0,"rating":5,"reply":"Hi Angelo, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call at 888-storage or stop by the office if you need anything!\n\n","replyTime":"2024-04-04T09:31:00","review":"Nice, clean and straight to the point.","source":"Google","submissionTime":"2024-04-04T00:00:00","userName":"Angelo J."},{"reviewId":"862d8812-0a16-45f5-8c8d-f20876c92e98","range":0,"rating":5,"reply":"Hi Sirron! Thank you so much for the positive review. We are glad you feel good about storing with us. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-04-03T08:03:00","review":"The ladies in there are great and make sure you receive the best service & best prices!   Great new location!","source":"Google","submissionTime":"2024-04-02T00:00:00","userName":"Sirron E."},{"reviewId":"905cef13-c0a9-4f93-bd12-c464fe915673","range":0,"rating":5,"reply":"Thank you for the kind words, D! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-01T09:39:00","review":"Very friendly staff. Great customer service.","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"D H."},{"reviewId":"cb8e497a-b996-4640-9ca4-24c4ccc53b38","range":0,"rating":5,"reply":"Hi Henry, your kind words are appreciated! We make it a priority to provide clean, well-managed facilities and are so glad to hear your experience reflects that. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2024-03-27T11:44:00","review":"Convenient, clean , and well managed facility.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Henry H."},{"reviewId":"d0b7181a-3553-4887-abd9-3a799924731b","range":0,"rating":5,"reply":"Hi Ndo! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-03-15T11:49:00","review":"Awesome place to store anything","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"NDO E."},{"reviewId":"dde7f45c-0e7d-4e5b-8b3b-e39e9e8d24cd","range":0,"rating":5,"reply":"Thank you for taking the time to leave your review, Michael! We're so happy to hear Terra was able to make your rental process easy! Give us a call at (504) 777-3675 if you need any future assistance.","replyTime":"2024-03-13T09:24:00","review":"Terra really made this process easy! She is Great","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Michael C."},{"reviewId":"55b46ba5-9392-4038-bf34-4abaf38005f0","range":0,"rating":5,"reply":"Hi Kent, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2024-03-12T08:38:00","review":"Nice clean, and respectable.","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Kent B."},{"reviewId":"edcb90fa-aed5-4885-afeb-6793872b4697","range":0,"rating":5,"reply":"Thank you for your review, Oncho! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs and that Terra was awesome to work with. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2024-03-12T09:40:00","review":"Timely, clean, and safe. Ms. Terra was awesome btw","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Oncho P."},{"reviewId":"46f313ed-a36f-4434-a4f7-afa0aebdf155","range":0,"rating":5,"reply":"Thanks for the awesome review, Tanisia! We work hard to meet the expectations of our customers, and we're happy to hear Terra hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-03-12T14:06:00","review":"Terra was great and informative when I needed information about storing.","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Tanisia T."},{"reviewId":"d320b60c-45d2-43bb-9def-ceb43b640998","range":0,"rating":5,"reply":"Hi Majestic! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (504) 777-3675 or stop by the facility! ","replyTime":"2024-03-12T14:08:00","review":"Love it here always sweet staff when visiting.","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Majestic D."},{"reviewId":"28c927a4-517e-4da2-bb67-3941b7c8a6fa","range":0,"rating":5,"reply":"Thank you for the kind words, Jeff. We're glad Terra was awesome to work with! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-03-12T09:23:00","review":"Terra is a blessing and very awesome at what she does.","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Jeff J."},{"reviewId":"fb5c921f-e58d-4bf5-a64e-54d8a1c7a496","range":0,"rating":5,"reply":"Thank you for the kind words, Darren. We're glad Terra was helpful, professional, and great at keeping the property clean! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-03-12T13:16:00","review":"When I arrived, the atmosphere was pleasant. The young lady was cleaning outside and the other young lady,Terra was very helpful. The terms were explained in detail. The entire process was quick and easy. And the price was great. The facility is very well kept. Thanks for being professional and caring. AWESOME JOB LADIES.","source":"Google","submissionTime":"2024-03-11T00:00:00","userName":"Darren L."},{"reviewId":"5b1ef538-16b5-4e24-bd5f-bbf044c17dc4","range":0,"rating":5,"reply":"Thanks, Jeni! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Terra was able to provide that for you! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! \n","replyTime":"2024-03-06T08:20:00","review":"Terra was very helpful this morning helping me find a storage unit to fit all of my stuff and she has great customer service","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"Jeni S."},{"reviewId":"baf30674-ff65-4403-a18b-0000f5fbb6c6","range":0,"rating":5,"reply":"We think Mrs.T is great too! Thanks for the positive review, Vee. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-01T15:44:00","review":"Mrs .T was awesome !!!!!!","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Vee !."},{"reviewId":"01f047e1-ef05-45a2-a3fd-a8823785d53b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Sylvia! We're happy Tanesha was able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2024-02-25T11:20:00","review":"I rented a unit and recieved excellent service. The leasing experience was fast and efficient. I would definitely recommend this company. My agent was Tanesha, and I would like to thank her for the friendly service she gave me.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Sylvia B."},{"reviewId":"da1bcb29-ba5b-4ab7-af17-7ca064577dba","range":0,"rating":5,"reply":"Thank you for the kind words, Shontell. We're glad Terra was pleasant and helpful! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-02-21T12:28:00","review":"Terra was very pleasant and helpful with all my questions","source":"Google","submissionTime":"2024-02-21T00:00:00","userName":"Shontell M."},{"reviewId":"4b44f91c-2548-49d2-b6d8-56a84e86bd55","range":0,"rating":5,"reply":"Hi Monique, thanks so much for your review! We are thrilled to hear your experience with Terra was positive and are always here to help with your storage needs! Give us a call at (504) 777-3675 or stop by the office if you need anything!\n","replyTime":"2024-01-22T12:48:00","review":"I selected this location due to proximity of other businesses. Terra was courteous, thorough and expedient.","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Monique B."},{"reviewId":"ad89fccb-1658-493c-a0b8-244e23cc97e4","range":0,"rating":5,"reply":"Thank you for the kind words, Tanya. We're glad our team was friendly and helpful! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-01-20T10:29:00","review":"Very friendly and helpful staff","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Tanya T."},{"reviewId":"7a1809c1-2c33-4165-bc95-f0eae0245287","range":0,"rating":5,"reply":"Thank you for the kind words, Francine. We're glad Terra was great to work with! Our team is here to serve you, so give us a call at (504) 777-3675 if you need any future assistance.\n","replyTime":"2024-01-20T13:56:00","review":"The manager Terra was exceptional. She took her time and explained the entire process.","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Francine M."},{"reviewId":"3bf3a53d-4562-4f5e-81bf-daadcd497fa5","range":0,"rating":5,"reply":"Thank you, William! It's wonderful to hear you had a positive experience with us and that Owen was pleasant to work with. We want you to know that we are here to assist you with any further storage needs! Give us a call at (504) 777-3675 if anything comes up!","replyTime":"2024-01-17T11:04:00","review":"The experience was great and Ms.owens was such a pleasure to work with and took all the guess work out of setting these two units up for my job","source":"Google","submissionTime":"2024-01-17T00:00:00","userName":"William W."},{"reviewId":"a1330d68-0184-4990-8dec-3008d2a14937","range":0,"rating":5,"reply":"Thanks for the awesome review, Rony! We work hard to meet the expectations of our customers, and we're happy to hear Terra hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 777-3675 if you need anything.","replyTime":"2024-01-16T08:34:00","review":"Terra is a great sales rep!","source":"Google","submissionTime":"2024-01-15T00:00:00","userName":"Rony a."},{"reviewId":"dd83241e-359b-4bcb-8f62-724332c2dc3d","range":0,"rating":5,"reply":"Thank you, Carrie. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-01-14T11:02:00","review":"Customer service was excellent!!","source":"Google","submissionTime":"2024-01-13T00:00:00","userName":"Carrie 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