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We're glad to hear that both our online service and on-site support made your experience quick and easy at Extra Space Storage.","replyTime":"2026-10-23T11:03:00","review":"Quick and easy, both the online service and in office support are great","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Art b."},{"reviewId":"ad55b302-4b92-43d9-a1b7-c75fcf334036","range":0,"rating":5,"reply":"We are pleased to hear you found our storage clean, our grounds well kept, and our staff friendly and helpful, Diana.","replyTime":"2026-10-23T15:55:00","review":"Clean storage. Well kept grounds and the staff is friendly and helpful.","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Diana B."},{"reviewId":"c2efec22-31e2-41ed-b2c8-24ee60c35224","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're glad to hear that Ben was so helpful and made everything easy for you. ","replyTime":"2026-10-23T16:54:00","review":"Ben was very helpfull and made it easy.","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Gaabe Z."},{"reviewId":"1821a95e-8dde-4fce-9c50-c69a25625c54","range":0,"rating":5,"reply":"Thank you for sharing your experience, Halee. We are glad to hear that Ben and Tina were so helpful, and we will be sure to share your kind words with them and the rest of our team.","replyTime":"2026-09-24T15:42:00","review":"Ben and Tina are amazing they are very helpful with everything","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Halee R."},{"reviewId":"054c9da2-20e0-42db-aa2c-dc9a4596bb4c","range":0,"rating":4,"reply":"Thank you for sharing your experience, Mateo. We are glad to hear that Ben provided friendly and helpful service while assisting you with your unit rental. We will be sure to share your kind words with him and the team.","replyTime":"2026-09-21T15:47:00","review":"Ben was friendly and very informative.  Enjoyed our talk. Gave us all the information we needed to rent our unit. Awesome guy. Thanks","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Mateo A."},{"reviewId":"15a3c103-d793-4d49-b6e2-18a39d845e84","range":0,"rating":5,"reply":"Thank you for taking the time to share your review, Angel. We're glad to hear Ben was so helpful, and we will be sure to share your kind words with him and the rest of our team at Extra Space Storage.","replyTime":"2026-09-15T15:30:00","review":"Ben is very helpful in this facility.","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"angel g."},{"reviewId":"98671444-0223-498f-be64-7009dc30b4ce","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Extra Space Storage, Alan. We are glad to hear that Ben went above and beyond to help you find the right storage unit and options for your needs. We will be sure to share your kind words with Ben and the rest of our team.","replyTime":"2026-09-16T07:41:00","review":"The worker Ben they have perched up there is incredibly efficient and helpful, he was able to find the exact type of unit and lock option accommodations through the system on site so I could find the right unit for my needs. He called other locations and was even able to get a photo confirmation sent over to his computer of the type of unit I needed.","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"Alan C."},{"reviewId":"36ff09aa-409f-4fdd-971d-fd919572ccef","range":0,"rating":5,"reply":"Thank you for your wonderful review, Vondie! We're so glad to hear that Ben provided you with such great customer service and was helpful and knowledgeable. ","replyTime":"2026-09-11T11:02:00","review":"The manager Ben was absolutely wonderful, very helpful, very knowledgeable GREAT CUSTOMER SERVICE!!!!","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Vondie A."},{"reviewId":"d1fb963d-06e9-455b-a715-92e1aa72b245","range":0,"rating":5,"reply":"Thank you for your wonderful review, Lucky! We're so glad to hear that Ben provided you with such friendly and efficient service at our Extra Space Storage location. We will be sure to share your kind words with Ben and the rest of our team. We appreciate your high recommendation!","replyTime":"2026-09-02T07:50:00","review":"Ben is amazing! Talk about friendly and he is so on top of things! I would highly recommend this Extra Space Storage location to anyone seeking storage in the area. Thank you, Ben!","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Lucky L."},{"reviewId":"ed3fea29-69a1-4338-89ea-41d30cf8ac5a","range":0,"rating":5,"reply":"Thank you for your review, Clarabelle. We’re glad you found our facility clean, accessible, and secure, and that Ben provided friendly and helpful service. We truly appreciate your kind words and your business.","replyTime":"2026-08-30T08:22:00","review":"Clean, accessable and friendly staff at extra space storage near 98th and DeVargas. Feel safe coming in and out even alone. Very secured. Ben was my favorite employee. Explained and looked up info to keep me posted of changes.","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Clarabelle P."},{"reviewId":"771f9241-8e35-4198-a655-16aa0974baa4","range":0,"rating":5,"reply":"Thank you for taking the time to share this. We're glad Ben provided courteous, friendly service and all the details you needed. We'll pass along your kind words!","replyTime":"2026-08-29T09:42:00","review":"Thank you, Ben for being so courteous and friendly and providing all the information I needed to rent a storage and offering all the details I needed thank you for your assistance.","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"ValA"},{"reviewId":"a798f132-0276-4a25-9bae-1255691a481f","range":0,"rating":5,"reply":"Thank you for your review! Ben's friendly, patient service and clear explanations reflect our commitment to a stress-free experience. We'll share your kind words with him!","replyTime":"2026-07-31T17:07:00","review":"Ben at Extra Space Storage in Albuquerque was fantastic! He was friendly, patient, and attentive throughout the entire process. He took the time to answer all of our questions and clearly explained the lease, upfront costs, monthly pricing, and everything we needed to know. He made the experience easy and stress-free. We really appreciate his excellent customer service and highly recommend working with him!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"erock w."},{"reviewId":"cbf24205-e10e-4024-aec4-440eeedee5a7","range":0,"rating":5,"reply":"Thank you for your wonderful review, Karen! We're glad our team provided courteous, helpful service and kept you informed every step of the way. We appreciate your kind words and thank you for choosing Extra Space Storage!\n","replyTime":"2026-07-22T12:00:00","review":"I am impressed by the courtesy  and help this company gives us. Very polite and they return calls. GREAT JOB!!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Karen S."},{"reviewId":"406037af-2177-489b-9d52-7b786357b21f","range":0,"rating":5,"reply":"We are delighted to hear you had a good experience with Extra Space Storage, Mike. Your feedback means a lot to us!","replyTime":"2026-07-11T13:30:00","review":"Good experience","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Mike B."},{"reviewId":"137c314a-749a-46dc-b3d9-98bad027601b","range":0,"rating":5,"reply":"Thank you, Zoila! Ben truly represents what great service looks like. We're glad his communication and care keep you coming back.","replyTime":"2026-07-10T17:38:00","review":"Ben is fantastic! Great customer service. Efficient with time and great about communicating options, pricing, sizing and security. He is proactive and incredibly responsive, kind and helpful. He is the reason we are returning customers.","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Zoila A."},{"reviewId":"bcfdb488-6271-4ee9-acab-3b5db7c73e6c","range":0,"rating":1,"reply":"Annamarie, it's regrettable to hear about the unexpected price increase. Please contact us at (505) 445-0761 to discuss this further.","replyTime":"2026-07-08T07:02:00","review":"The price rose out of nowhere by $100","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Annamarie M."},{"reviewId":"559ad74f-e0b8-4ffe-868f-a53049d7c3ce","range":0,"rating":1,"reply":"Inferno, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Please call us at (505) 445-0761 to discuss your rate increase directly.","replyTime":"2026-07-08T08:39:00","review":"Raised my rate $100! Ive never missed a payment for them to be doing all that!","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Inferno"},{"reviewId":"caabdeea-1cbb-44b1-80af-777d557ed9a5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lilproblem. We're glad to hear you received amazing customer service.","replyTime":"2026-06-09T15:37:00","review":"The man that helped me did amazing customer service","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Lilproblem"},{"reviewId":"a5a2fbd3-f1f0-439d-86bd-b78a8ee43a2e","range":0,"rating":5,"reply":"Thank you, Aarica, for taking the time to share your feedback about our team!","replyTime":"2026-05-29T14:01:00","review":"Nice team.","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Aarica T."},{"reviewId":"92797f32-18b2-42da-85ee-5d081dfa0319","range":0,"rating":1,"reply":"We regret to learn about your experience with policy changes, Arthur. Please contact us at (505) 445-0761 to discuss your concerns directly.","replyTime":"2026-05-13T07:55:00","review":"Very unhappy with the service I received here Play change policies and assume the customers are aware of this I will return to you is in public storage where they treat their customers like they care","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Arthur A."},{"reviewId":"35388937-5c29-4d97-896a-ec2991bdbc7d","range":0,"rating":5,"reply":"We sincerely value your feedback about Antonio! Thrilled he explained everything clearly and made your experience easy, Cynthia.","replyTime":"2026-05-13T15:55:00","review":"Antonio was great! Easy to talk to, explained everything clearly, thank you Antonio!","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Cynthia T."},{"reviewId":"2630d23a-803c-4726-bc79-8c8b7032b355","range":0,"rating":5,"reply":"Thank you for your continued trust and kind feedback, Maria. We’re glad you’ve had consistently great experiences with Extra Space Storage across locations and that Claudia provided excellent service. We truly appreciate your support.\n","replyTime":"2026-05-11T15:09:00","review":"As always Extra Space Storage is top notch in customer service. We rented from this company in CO, now we are renting it in NM and could not be happier. Claudia from call center is the best. Thank you","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Maria R."},{"reviewId":"9ab1a3fb-1816-4bce-b49f-1ab45c7e3506","range":0,"rating":5,"reply":"We are honored to hear Ben provided expert guidance on storage options and policies. Thanks for recommending Extra Space Storage, Michelle!","replyTime":"2026-05-11T15:28:00","review":"Ben is a great manager! He explained everything about the storage choices and policies. All the questions we have,he answers and with expertise. I highly recommend Extra Space Storage! ??","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Michelle B."},{"reviewId":"6a6b4eeb-6dd3-4aba-85ea-cca81a434c85","range":0,"rating":5,"reply":"Alec, we are grateful for your kind words about our new facility and team! Glad we could help you out.","replyTime":"2026-05-02T12:10:00","review":"This brand new facility is great, and the staff are better! They seriously hooked me up.","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Alec C."},{"reviewId":"1fcf269d-be50-4922-bc69-a5613f860b1d","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service team. Thank you for recommending us, Ronnie!","replyTime":"2026-04-27T13:55:00","review":"Very good customer service from star i would recommend this place for anyone needing help fast good job guys and girls","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Ronnie B."},{"reviewId":"0f7380b3-bd79-4c87-a775-e3c6360c556c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Anfelica! So glad Laurie Allen and Victoria provided excellent service at both locations.","replyTime":"2026-04-13T15:35:00","review":"I’ve had the best experience with the Bosque Plaza location and the Juan Tabo location. Laurie Allen and Victoria have been so helpful and friendly with every visit.","source":"Google","submissionTime":"2026-04-13T00:00:00","userName":"Angelica"},{"reviewId":"ab9d4aba-caee-4238-8ebc-16168044bbba","range":0,"rating":5,"reply":"We are excited to hear about Leila's excellent customer service! Her attitude makes all the difference in creating a welcoming atmosphere.","replyTime":"2026-04-10T12:19:00","review":"I love that atmosphere here mainly because of Leila … I’m about to rent a place here and she made it such an easy decision to store my belongings here because of her customer service and attitude <3","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Jerrikah M."},{"reviewId":"fd7098df-7e9b-43e4-b73a-d866c3db1c67","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Amanda! We're thrilled our team made your storage rental experience smooth and accessible.","replyTime":"2026-04-06T10:56:00","review":"Every step of this storage unit rental has been a breeze, especially due to the efficiency and highly specialized people running the show. Every thing I have needed to know,was explained to me, the price is absolutely worth what we got, and they made moving in accessible.","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Amanda"},{"reviewId":"31f18bd7-1570-411a-b01c-de9538209def","range":0,"rating":5,"reply":"Kyle, we are absolutely thrilled to hear about your positive experience with Ben! Thanks for recognizing his dedication to security and customer service.","replyTime":"2026-04-04T10:56:00","review":"Worked with Ben on looking at a unit, he made it fast and easy! After having the unit for a couple months it is great to see Ben walking the grounds,  greeting people, and making sure all is safe and secure. Thanks again! 5 stars for sure!!","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Kyle S."},{"reviewId":"37bc93c9-4e83-42bf-8ac3-51c4b46de1b7","range":0,"rating":5,"reply":"Elyssa, thank you for sharing your positive feedback about our fast, easy online process and Curtis's excellent service!","replyTime":"2026-04-03T11:53:00","review":"Fast and easy process! Love that I was able to do it all online. Curtis was a pleasure to work !","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Elyssa H."},{"reviewId":"b4ea4d9d-5d8c-4f85-a550-7993ea477640","range":0,"rating":5,"reply":"Thank you for choosing us for your boat storage Annamarie! Thrilled our team went the extra mile for you.","replyTime":"2026-04-03T13:40:00","review":"Great space perfect for our boat. Great customer service as well. Store manager and assistant manager were very helpful and went the extra mile! Very happy!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Annamarie M."},{"reviewId":"2eb4a129-a7b4-4b85-8c07-dc38f6a4f7db","range":0,"rating":5,"reply":"Crystal, your positive feedback about our easy app process and quick approval is wonderful! Thanks for recommending our clean, quiet location.","replyTime":"2026-04-03T13:35:00","review":"The app was extremely easy: yes-or-no questions, then a payment. With quick approval within 2 minutes, you get the access information and everything you need. Not like others come down, fill this out, do this after you did it online, or wait for a response time. Also, the management calls to confirm your purchase if everything is done right, and there to help which is nice. I really recommend this location it’s clean and quiet.","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Crystal C."},{"reviewId":"01f1304f-b6d8-421f-a50d-f8d0c513c1eb","range":0,"rating":5,"reply":"We are pleased to hear that Curtis explained everything thoroughly and answered your questions. Thanks, Deanne, for choosing Extra Space Storage!","replyTime":"2026-04-03T16:44:00","review":"Curtis, the assistant manager, explained everything thoroughly, answered our questions, and was the selling point in renting the unit","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Deanne O."},{"reviewId":"9f17d363-cea6-4b2e-88e0-8f61e54170fa","range":0,"rating":5,"reply":"Thank you for your feedback, Marlene. We’re glad Antonio provided helpful and friendly service and that you’ve consistently had positive experiences at this location. We appreciate your business.\n","replyTime":"2026-04-02T08:42:00","review":"Antonio was very helpful and friendly. He answered all my questions and helped me take care of my issue. I have always had great experiences with this location. I am very happy with the service.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Marlene A."},{"reviewId":"ac64c3d1-5ae5-4d93-835f-0852b75c882e","range":0,"rating":5,"reply":"Thank you for your review, D. We’re glad Antonio and the team provided helpful and friendly service, and that you found the facility clean. We appreciate your recommendation and your business.\n","replyTime":"2026-04-02T08:41:00","review":"I Really like this location. When speaking to them they were always helpful and friendly. Location was always clean. Definitely recommend! Antonio and all staff here have great customer service!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"D"},{"reviewId":"0d6c9c4d-b4bb-4ebe-905f-f750463bb0c2","range":0,"rating":5,"reply":"Thanks, Ruben! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Curris was able to provide that for you! ","replyTime":"2026-03-23T12:07:00","review":"Very helpful getting a unit Curris","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Ruben S."},{"reviewId":"9c93ec47-6fac-45d3-b4c8-1c130af0a129","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Art! We're thrilled the transition was simple and easy for you.","replyTime":"2026-03-04T14:32:00","review":"This was a pleasant transition very simple and easy to complete everything I asked for.\nArt","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Art R."},{"reviewId":"5c5fa03c-34e6-4a2c-8ef2-358ebb761da4","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with our clean facility and friendly staff. Thank you, Len!","replyTime":"2026-03-21T15:54:00","review":"It's constantly clean here, staff always speak and asks how we're doing every time we visit. Honestly never a issue when coming here. Thank you all for the clean and safe space.","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Len"},{"reviewId":"63cd7261-dafc-4cc3-baa1-9a9af2c1a3da","range":0,"rating":5,"reply":"Thank you, Euneica, for loving our facility! We're pleased our team keeps everything clean and provides helpful service.","replyTime":"2026-03-22T10:36:00","review":"Love this facility!! Always clean and neat.  The associates are always polite and helpful.","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Euneica R."},{"reviewId":"146b3a9a-08aa-4375-bf1b-049c9cc3fcd3","range":0,"rating":5,"reply":"We are delighted to hear you found our service professional. Thank you for choosing Extra Space Storage, Tisavera!","replyTime":"2025-10-11T14:13:00","review":"Great! Very professional","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Tisavera B."},{"reviewId":"aede0093-9b59-419f-9cac-d6f589360be2","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience with Ben! Thanks for recommending our facility to first-time renters.","replyTime":"2026-02-03T15:45:00","review":"OMG this was the most pleasant customer service experience I've received in awhile. From the time I walked in till the time I left, it was excellent vibes. Ben was very helpful, explaining my options, especially being a first time storage unit renter. He made everything so easy & understandable. I'm glad I went there...I highly recommend this facility ??","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Phillip R."},{"reviewId":"9c6c5cac-6679-462a-bc54-1aba1afcc800","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're thrilled Connie and Antonio provided excellent service during your three years with us.","replyTime":"2026-02-24T12:06:00","review":"I am starting my third year renting this storage unit. I have received courteous and professional service from both Connie and Antonio. I couldn't be more pleased with the quality of the unit and the company.","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"Christopher C."},{"reviewId":"04d12acd-1b1f-4e7f-962c-e4a54af67b34","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear that you've had a positive experience with us.","replyTime":"2026-02-18T14:43:00","review":"They have always taken good care me and been very curtis to me","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"John H."},{"reviewId":"16699f4d-b686-4090-8f00-65e5354f4eba","range":0,"rating":5,"reply":"We are delighted to hear that we could help you quickly and easily with your storage unit needs. Thank you for sharing your experience.","replyTime":"2026-02-06T16:34:00","review":"Helped me get a storage unit quick and easy","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Alberto L."},{"reviewId":"657f4388-7bb7-4190-a4ef-3e137ddefdc1","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our customer service team, Seferino. ","replyTime":"2026-02-07T07:39:00","review":"Great customer service.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"seferino v."},{"reviewId":"735d08e2-a05b-4ea2-88f3-047e5c75b04c","range":0,"rating":5,"reply":"Thanks for recommending us! We're delighted you had a wonderful experience with our customer service team.","replyTime":"2026-02-03T08:36:00","review":"Very thankful for their help. It was a great experience. Wonderful customer service definitely recommend this place.","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"erika t."},{"reviewId":"faef84ee-9dad-48a0-a693-2d75c113ffc7","range":0,"rating":5,"reply":"Thank you immensely for sharing your positive experience with us, Evan. We greatly appreciate your feedback and recommendation.","replyTime":"2026-02-01T09:19:00","review":"Our 6 month experience here was fairly positive! The Office Manager was friendly and knowledgeable about everything. The unit was as advertised and kept our stuff safe throughout all weather conditions including the giant freeze. The initial promotional price was upheld for a while with an eventual price hike. If this does happen to you, do reach out as this location is willing to work with you. Highly recommended.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Evan W."},{"reviewId":"ae6d0119-5015-433a-8c8a-44278d39c931","range":0,"rating":5,"reply":"We are elated to hear that Ben was amazing helping you out. Thank you for your review.","replyTime":"2026-02-01T09:12:00","review":"Ben was amazing helping me out","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Kathy G."},{"reviewId":"730a0dd8-a900-42ae-9209-23612f2ea200","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our 98th location team. We're honored that our communication and support exceeded your expectations.","replyTime":"2026-01-08T07:46:00","review":"These folks at the 98th location are very, very helpful and keep in contact and are willing to help you as long as you do what you say. I am a person that likes communication and they have went above and beyond to help me a couple times. Great group of folks. Thank you very much!","source":"Google","submissionTime":"2026-01-07T00:00:00","userName":"Josh M."},{"reviewId":"644ad727-1cb9-41d1-bf46-54e5ba6a9879","range":0,"rating":5,"reply":"We are excited to hear about your experience with Dan and Ben! Thanks for recommending our location and team.","replyTime":"2025-12-20T17:25:00","review":"Amazing staff! Extremely Helpful. Definitely recommend going to this location! Thank you guys! Ask for Dan and Ben they will help your needs and help you find your perfect unit!","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Lexyy B."},{"reviewId":"1cde44f6-a565-4df4-b8d7-ed14d74f2a5d","range":0,"rating":5,"reply":"Thank you for the awesome feedback! We're thrilled our helpful staff and clean facility made your move-in quick and simple.","replyTime":"2025-12-20T07:48:00","review":"Extra Space Storage was awesome! The staff was super helpful and welcoming, and the facility was clean and easy to access. Everything from move-in to setup was quick and simple. I would definitely use them again and recommend them to friends and family.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Abner D."},{"reviewId":"9d1e6332-d3bc-459c-886a-5110e668cdbe","range":0,"rating":4,"reply":"We are absolutely thrilled to hear you found our customer service great! Thanks for choosing Extra Space Storage.","replyTime":"2025-12-18T14:41:00","review":"Customer service is great","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Tanya W."},{"reviewId":"2a2c01dc-78a0-4d93-9a96-74dc9428f9b4","range":0,"rating":5,"reply":"Wow, thank you for the 5-star rating Dereck! We are grateful for customers like you. ","replyTime":"2025-07-11T01:38:00","review":"Ben js always so helpful and the property is always looking too notch!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Dereck J."},{"reviewId":"c6f8a555-71a7-4ece-bada-5edba0c28518","range":0,"rating":5,"reply":"We appreciate your rating Elvira! We work hard to keep our facility in tip-top shape for our customers. ","replyTime":"2025-10-10T18:57:00","review":"Antonio is very friendly and professional and helped me take care of my issue immediately!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Elvira D."},{"reviewId":"edfb0d95-6362-4874-8629-6d686d797447","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with our helpful and upbeat staff on your commercial account.","replyTime":"2025-12-17T11:25:00","review":"I handle a commercial account for our company. Staff are always helpful and upbeat.","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Nate J."},{"reviewId":"bcce41bc-2d4a-423e-8b29-58b71a493b45","range":0,"rating":1,"reply":"Please contact us at (505) 445-0761 to discuss your concerns.","replyTime":"2025-12-17T18:52:00","review":"They will give you a good price to start and a couple months later they will increase the price. They say it depends on the market of surrounding storage unit prices but they just hike the rate no matter what. Facility is clean. But not worth the headache. They dont have set prices is the biggest problem. 0 stars","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Chris G."},{"reviewId":"e47007af-cd3c-44c7-92cc-f09fa5883f62","range":0,"rating":5,"reply":"We are pleased to hear Ben provided great service and answered all your questions helpfully!","replyTime":"2025-12-16T09:31:00","review":"Great experience, Ben answered all questions, very helpful. Ben also was easy to talk to","source":"Google","submissionTime":"2025-12-16T00:00:00","userName":"Kathryn R."},{"reviewId":"795d9239-0480-41e0-90d0-e5dcde3ce629","range":0,"rating":4,"reply":"Thank you for your wonderful feedback about our new facility and helpful staff. We understand your safety concerns and pricing changes contributed to your decision to relocate.","replyTime":"2025-12-16T07:26:00","review":"The facility was brand new , which resulted in it being a good price,but it was 30\nMinutes away from us. One concerning thing we saw was on our first trip into to the storage on the other side of the fence, there were 2 men who looked like they were using drugs. We rented it for 7 months. The starting cost was 168.00 per month, then after a few months it went up to 286 per month.  We for more affordable place that was closer to us. The office personal were nice and helpful.","source":"Google","submissionTime":"2025-12-15T00:00:00","userName":"Monique A."},{"reviewId":"55228698-07ed-4634-9370-a93de5be8e1f","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Dan! We're thrilled he was helpful and informative.","replyTime":"2025-12-14T09:32:00","review":"My experience with Dan was very helpful and he was very informative! :) I'm looking forward to doing business with him.! :)","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Faith"},{"reviewId":"68c7f679-a1b9-46c1-8451-570fb9d08f60","range":0,"rating":5,"reply":"We sincerely value your recommendation! Ben and the team appreciate your positive feedback about their helpful service.","replyTime":"2025-12-12T16:10:00","review":"Ben and the Team at DeVargas location for Extra Space storage were helpful and responded quickly to any questions or concerns! Would recommend them for any storage needs.","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Julian F."},{"reviewId":"b6280c58-0d12-4573-a7d3-e94e0f0912b7","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Ben and Dan provided excellent service with your payment process.","replyTime":"2025-12-06T14:35:00","review":"Ben and Dan your amazing when I called in to make my payment for my storage","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Kathy G."},{"reviewId":"b1f3205c-6d12-477b-b597-373adfbeb033","range":0,"rating":5,"reply":"We are pleased to hear your positive feedback! Your satisfaction with our storage services means everything to us.","replyTime":"2025-11-29T11:55:00","review":"Great job","source":"Google","submissionTime":"2025-11-29T00:00:00","userName":"Edgar F."},{"reviewId":"d05cb8bb-ff00-4b18-959a-ff9da5e5f2c3","range":0,"rating":5,"reply":"We are pleased to hear we were helpful with your storage needs!","replyTime":"2025-11-28T12:12:00","review":"Was very helpful","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Anthony C."},{"reviewId":"e8647dec-07dd-45dc-a5d4-113488ee05f9","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad our helpful service, convenient location, and competitive pricing work well for you.","replyTime":"2025-11-29T07:34:00","review":"They’ve always been very helpful. They’re very close to my house and they’re the cheapest in the area. It’s hard to beat.","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Sean E."},{"reviewId":"0165488e-ebe2-4f09-9855-f438d3e148b6","range":0,"rating":5,"reply":"We are thrilled to hear Ben provided such informative and professional service. Thank you for recognizing our team's dedication.","replyTime":"2025-11-22T16:29:00","review":"Ben was very informative  & professional..","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Brenda U."},{"reviewId":"a8f0001e-b990-418a-a0f0-4ddc841b523b","range":0,"rating":5,"reply":"Thanks for the fantastic review! We're thrilled Dan made your first storage experience smooth and successful. Your recommendation means everything to us!","replyTime":"2025-11-23T09:37:00","review":"Extra Space Storage made it super easy from getting my account open, to setting me up in a storage unit. They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some extra storage. Dan always took the time to answer any questions I had, and provided me with all the options available from unit sizes to prices.\nFirst experience ever renting a storage unit was a success. Thanks Dan!","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Chavarin"},{"reviewId":"8d5710fb-8903-4a93-a775-bae8fa1cf018","range":0,"rating":5,"reply":"Thanks for the positive feedback! We're glad you had an amazing experience with us. It's wonderful to hear that our staff was friendly, professional, and genuinely helpful from the moment you walked in. We're pleased that they took the time to explain all your options and made the process quick and easy for you. Most importantly, we're happy that you've found the perfect unit for your needs. Thank you for the 100% recommendation.","replyTime":"2025-11-21T11:54:00","review":"I’ve had an amazing experience with Extra Space Storage! From the moment I walked in, the staff was friendly, professional, and genuinely helpful. They took the time to explain all my options made the process quick and easy, and made sure I got the perfect unit for my needs. 100% recommend! Ben is awesome by the way!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"S V."},{"reviewId":"8fc6fe5d-0a57-47fc-bf6a-3f57777eec60","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Ben's excellent customer service and support! We're delighted to hear that Ben was extremely helpful and supportive during your experience with us. It's wonderful to know that his fantastic customer service made such a positive impression on you. Your recommendation of our storage location means a great deal to us, and we truly appreciate you taking the time to share your experience. We're grateful for customers like you, and we'll be sure to let Ben know how much his dedication and support meant to you!","replyTime":"2025-11-21T14:09:00","review":"Ben was extremely helpful and supportive. His customer service is fantastic! I would recommend this storage location to anyone. Thank you Ben! I greatly appreciate it!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Cody N."},{"reviewId":"b17e06bd-7bd0-420e-b70b-d1d17eca1c90","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thank you for highlighting Antonio's helpful and knowledgeable service.","replyTime":"2025-07-08T08:01:00","review":"We had a great experience ! Antonio is very helpful and knowledgeable. He helped us rent out a unit !","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"destiney a."},{"reviewId":"baa9b567-6236-40ec-b1d6-422b2c44cb98","range":0,"rating":5,"reply":"We are ecstatic to hear we made everything easy for you, John! Your positive feedback means a lot.","replyTime":"2025-11-03T17:45:00","review":"Awesome, you guys made everything easy thanks, John","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"John M."},{"reviewId":"1fa278c5-cfc2-480c-973d-3b6ecfe4c7e1","range":0,"rating":5,"reply":"We are grateful for your five-star review! Thanks for noting our professional service and timely responses.","replyTime":"2025-10-20T14:49:00","review":"Then was very professional answered all my questions in a timely manner five stars","source":"Google","submissionTime":"2025-10-20T00:00:00","userName":"Annette G."},{"reviewId":"b2e92cbc-aa49-4e07-8d39-ffebccf353ab","range":0,"rating":3,"reply":"Please feel free to contact us at (505) 445-0761 for further assistance. Thank you for sharing your feedback.","replyTime":"2025-10-15T18:57:00","review":"Extra Space Storage. Try to up my payment by $100. Called the manager and they lowered that rate increase. Sad that it goes up $100. At a time other than that, it has been a good place.","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Anthony C."},{"reviewId":"9cf5f806-8e08-46b1-ae8d-4ed2fbcd8756","range":0,"rating":5,"reply":"Thanks for the kind words about Ben and our team! We're thrilled you had such great experiences with us.","replyTime":"2025-10-12T14:05:00","review":"This place is great, Ben the manager is awesome the whole team is great.  I've had nothing but great experiences there, there so helpful they listen they care & go above & beyond there job.  I just wanted to say thank you, Ben & the whole team.  Keep it up I highly recommend this storage place.","source":"Google","submissionTime":"2025-10-12T00:00:00","userName":"Gutierrez G."},{"reviewId":"5ace1cb4-3bc2-4e23-ba6a-64af993e893b","range":0,"rating":5,"reply":"We are happy to hear Ben provided courteous, efficient service and you found our facility clean and secure!","replyTime":"2025-10-10T16:27:00","review":"Ben (Manager) was courteous and very efficient.  The site was clean, organized, and appears reasonably secure. Thank you!","source":"Google","submissionTime":"2025-10-10T00:00:00","userName":"Marcella R."},{"reviewId":"8e510593-73be-4f5c-a05b-d69fef01a069","range":0,"rating":5,"reply":"We are utterly delighted to hear about Antonyo's exceptional service! His patience and clear explanations truly represent our commitment to customers.","replyTime":"2025-10-10T08:02:00","review":"Antonyo Ortiz helped me on getting my storage unit. He has great customer service skills , explained all the fees and the entire process with clarity. I went almost at closing and he still took the time to help me with a lot of patience. It was my second time going to ask for prices and he was always very nice.\n\nThank you !!!","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Elizabeth L."},{"reviewId":"a5b30c67-08ce-4cbc-9f25-ed66c19b7718","range":0,"rating":5,"reply":"We deeply respect your trust in us, Bernice! So glad Ben made your first storage experience wonderful and helped with everything.","replyTime":"2025-10-06T12:07:00","review":"Ben is awesome!\nThis was our first time renting a storage unit, and our experience at this location has been wonderful. We needed a place to keep all our belongings while selling our home, and the storage worked out perfectly for the two months we used it. Very clean!!! When we moved to a new state and no longer needed the unit, Ben went above and beyond to help us get everything taken care of and canceled smoothly. Even helped us cancelling the unit we no longer needed in the new state we moved.  Excellent service all around!","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Bernice R."},{"reviewId":"ca425d3e-2c7e-4892-9af5-8873a19202ee","range":0,"rating":5,"reply":"Thank you! We're thrilled you experienced excellent service and found our facility clean.","replyTime":"2025-10-04T15:54:00","review":"Excellent customer service, very clean facility","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"MARI G."},{"reviewId":"325c9d73-d9ac-4825-907f-63cc4f4a5f80","range":0,"rating":5,"reply":"We are pleased to hear Ben provided excellent service and you're happy with our clean, new facility!","replyTime":"2025-10-03T12:40:00","review":"Ben the store manager was very helpful to our needs and got us a storage the same day. The facility is brand new and clean so I’m happy knowing my stuff is safe and protected.","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Dom P."},{"reviewId":"3b7dfe55-36ef-43da-9ea0-0b03c20f3b28","range":0,"rating":1,"reply":"Hi Angelo,  Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, feel free to give us a call-- we're available anytime!","replyTime":"2025-10-02T11:45:00","review":"Read the fine print. My bill increased by 72% after 3 months. Entirely my fault but this is REDICULOUS. Other than that very clean facility.","source":"Google","submissionTime":"2025-10-02T00:00:00","userName":"Angelo G."},{"reviewId":"4759c631-fc78-44b1-9f6f-ef9fcf7cff36","range":0,"rating":5,"reply":"We deeply cherish your kind words, Ray! So glad we could provide great storage for you.","replyTime":"2025-09-28T09:41:00","review":"Thank u guys for having us with your Storage really appreciate it ?","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Ray O."},{"reviewId":"ea57b844-2bc7-42c7-a84f-2e9a2eded51e","range":0,"rating":5,"reply":"Thank you for your review! So happy you had a great experience with us. We appreciate the 10/10 rating!","replyTime":"2025-09-20T11:11:00","review":"Came & get ur storage here ! 10/10","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Are A."},{"reviewId":"bb22a11c-6d47-4413-8847-7628b3607719","range":0,"rating":5,"reply":"We're thrilled to hear about your awesome experience with Ben at Extra Space Storage!","replyTime":"2025-08-31T10:21:00","review":"Awesome Experience Ben Is Amazing!!!","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"Barber E."},{"reviewId":"b9ad7333-be67-46f2-82a0-33f06e840b9b","range":0,"rating":5,"reply":"We are glad to hear Ben and the team provided great service! Thanks for recognizing our clean facility and helpful staff, Joey.","replyTime":"2025-08-30T10:43:00","review":"Ben the manager of the extra storage is great. Him and his staff is so helpful. The place is sp clean, quiet, cool and easy to access.\n\nI had a paperwork issue and Ben helped me fix it while I was out of state running errands. They really go above and beyond. And provide great service at a good price for the size of the unit I had.","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Joey"},{"reviewId":"4547716c-f452-4fc0-b336-52daa488732e","range":0,"rating":5,"reply":"We genuinely admire your kind words about our team! Thanks for recognizing their friendly, welcoming service.","replyTime":"2025-08-29T08:03:00","review":"Great staff! Friendly and welcoming","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Brenda M."},{"reviewId":"513f69b6-ce51-45de-83f6-08337bcb5b59","range":0,"rating":5,"reply":"We're overjoyed to hear that Ben and Antonio provided you with great service. Thank you for sharing your experience with us.","replyTime":"2025-08-28T08:47:00","review":"Ben and Antonio provided the best service these guys are great I highly recommend them.","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Brooke S."},{"reviewId":"2fecb9af-d99e-4ed2-a521-918b90847a56","range":0,"rating":5,"reply":"We're pleased to hear that Antonio and Ben were very helpful. Thank you for your wonderful feedback.","replyTime":"2025-08-27T15:28:00","review":"Great location both Antonio and Ben were very helpful.  Thank you guys.","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Barb W."},{"reviewId":"2ab12495-b353-4516-935c-c18c4dd35744","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with our good prices and helpful staff. Thank you for sharing your feedback!","replyTime":"2025-08-22T12:03:00","review":"Good prices and the gentlemen in the office were really helpful","source":"Google","submissionTime":"2025-08-22T00:00:00","userName":"Damian R."},{"reviewId":"81f531a9-f115-4d62-a2af-70e8d9788e10","range":0,"rating":5,"reply":"We are elated to hear about your excellent experience! Thanks for choosing Extra Space Storage, Elisa.","replyTime":"2025-07-30T12:42:00","review":"Excellent Service!!!!","source":"Google","submissionTime":"2025-07-29T00:00:00","userName":"Elisa C."},{"reviewId":"6bf237f9-36b7-4822-9fe0-8c74f2080e94","range":0,"rating":2,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Green Chili Stew was great, but lied about the price. Not even three months later and our rent went up to almost 100 dollars for a five by five storage that’s a rip off. We found the same size unit for 41 dollars a month not including a discount.","source":"Google","submissionTime":"2025-07-28T00:00:00","userName":"George J."},{"reviewId":"a6e63a26-82fa-41b4-9228-63d0574180fc","range":0,"rating":5,"reply":"We are delighted to hear about your great experience this weekend, Joey! Thanks for mentioning Antonio's hospitality and communication skills.","replyTime":"2025-07-14T08:02:00","review":"This was a great experience I had this weekend. Got me a storage unit to clean up the garage. Got my 1st month free, took a ride throughout the storages. This place was new, nice, and clean. Antonio's hospitality was great! Straight to the point, and great communication skills! Thanks for the sweet experience...????","source":"Google","submissionTime":"2025-07-13T00:00:00","userName":"Joey T."},{"reviewId":"1bbae019-61b3-4da4-b82e-23bc3b58969f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our clean, well-maintained facility and secure storage options!","replyTime":"2025-07-14T07:42:00","review":"Outstanding service! Very clean and well maintained storage facility. Excellent organization and secure storage options. Highly recommend!","source":"Google","submissionTime":"2025-07-13T00:00:00","userName":"Stacy Q."},{"reviewId":"e827ca4a-aeee-4e73-964a-ca9163c30e69","range":0,"rating":5,"reply":"We are delighted to hear about Ben's amazing customer service! Thank you for recognizing his helpfulness and professionalism.","replyTime":"2025-07-01T15:15:00","review":"Ben here at extra storage is very amazing great customer service answered all my questions very nice and helpful.","source":"Google","submissionTime":"2025-07-01T00:00:00","userName":"Amanda M."},{"reviewId":"9bef1292-4d2f-4d0b-bdc0-c1af97a8a06d","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our online deals and sales team, Ariana!","replyTime":"2025-06-30T16:44:00","review":"We found great deals available through online website. The sales team made our process simple and quick, explaining insurance coverages and unit accessibility!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Ariana M."},{"reviewId":"57692f63-c858-4929-9be8-8b7c76c0a346","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with Antonio at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-06-27T17:46:00","review":"These guys are on their game! Antonio made the process quick and painless. He was very thorough in his explanations and he set my expectations accordingly. Thanks bros. ????","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Mansion D."},{"reviewId":"66b61bce-3f91-47ab-8f1e-e9de7c02fb07","range":0,"rating":5,"reply":"We are delighted to hear about our welcoming staff and clean units. Thank you for choosing Extra Space Storage!","replyTime":"2025-06-24T10:11:00","review":"Welcoming and friendly staff. Clean units.","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Irene L."},{"reviewId":"557e12b2-a967-4778-8266-efd6b613e892","range":0,"rating":5,"reply":"We are delighted to hear you love renting storage here! Your amazing feedback means everything to us.","replyTime":"2025-06-24T09:53:00","review":"This places its amazing and i love to be renting the storage here","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Josue M."},{"reviewId":"9a93dd59-ec8c-4d8e-951d-7639566f879e","range":0,"rating":5,"reply":"We are delighted to hear Ben was a rockstar! Thanks for choosing Extra Space Storage, Lori!","replyTime":"2025-06-21T13:41:00","review":"Ben was a Rockstar! Thanks for all your help!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Lori"},{"reviewId":"67dc6e62-1d97-440c-9d7a-c02a0d7ca1bc","range":0,"rating":5,"reply":"We are delighted to hear Ben provided such helpful service! Thanks for sharing your positive experience with us.","replyTime":"2025-06-18T09:02:00","review":"Ben was so nice, he helped us through the process of access our unit.","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"AnaMaria B."},{"reviewId":"7f9bb1d0-fc79-4f4e-8f9d-84e628f33441","range":0,"rating":5,"reply":"Thank you for the kind words, Ruth. We're glad Ben was able to help! Our team is here to serve you, so feel free to give us a call if you need any future assistance.","replyTime":"2025-05-20T14:55:00","review":"We had a great experience with the service and ease of access to the right storage facility. The manager Ben is very helpful and answered all of our questions. We felt very comfortable to start loading up our unit the same day. Would recommend!","source":"Google","submissionTime":"2025-05-20T00:00:00","userName":"Ruth M."},{"reviewId":"4b3de6eb-4ead-4626-a6fc-c16eb733bd5b","range":0,"rating":5,"reply":"We are excited to hear that Ben provided amazing help to make your experience quick and easy!","replyTime":"2025-05-17T12:00:00","review":"Ben was an amazing help, made the experience so quick and easy!!","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Reina M."},{"reviewId":"822de268-e37d-4026-b91b-3cbfef36062d","range":0,"rating":5,"reply":"We are honored to hear that you had a great experience with our spacious new location. Thank you for your feedback.","replyTime":"2025-05-17T11:56:00","review":"Great customer service and management. New location very spacious.","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Adrian A."},{"reviewId":"91255c88-368a-4484-b5f2-abd83911b57f","range":0,"rating":5,"reply":"We're glad to hear about your positive experience and how Bray was able to assist you at our facility. Thank you for sharing your experience.","replyTime":"2025-05-10T11:57:00","review":"Great customer service, Bray showed me the facility and even helped me install my lock. Very new and clean facility and a bonus is the carts they have to help load items from your vehicle to your storage unit!","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"James B."},{"reviewId":"53229e8a-b82e-4558-b51d-fea202cfe4ea","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience.","replyTime":"2025-05-10T15:00:00","review":"Purchasing a storage unit from this location was super easy. The customer service was exceptional and efficient! Highly recommend this place.","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Elva J."},{"reviewId":"d227f9f3-f205-45e4-a3b3-54be9721e84d","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Timothy. Our staff is always here to help with any questions you may have.","replyTime":"2025-05-10T15:01:00","review":"The staff was very helpful at answering question about the benefits of indoor climate control versus outside storage. Also very patient in working through difference in pricing options and promotions.","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Timothy J."},{"reviewId":"a521b053-f88d-4dd5-9c65-2e19e62ef167","range":0,"rating":5,"reply":"We are ecstatic to hear that you found our service really helpful. Thank you for sharing your experience!","replyTime":"2025-05-08T17:28:00","review":"Really helpful highly recommended","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"Emmanuell M."},{"reviewId":"cbaca4c5-f6ae-409a-bc91-d84ee4564172","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with our storage facility and our team members, Noah and Ben. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-05T12:45:00","review":"Needed a storage unit close by the area I commute to. Noah and Ben are the ones who reached out to assist me in this matter. Ben showed me the unit I reserved online and explain the details of the lease and even made it convenient for a location near the entrance so we don’t have to walk far to unload. Place is nice and clean fairly new and am satisfied with their customer service.","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"dbgm;uwzssxct7d75scazza4xblpozikgfDorene M."},{"reviewId":"6a337563-f393-4ef1-aeab-b1fb206420ed","range":0,"rating":5,"reply":"We deeply respect your positive feedback and are glad to hear you had a great experience with our customer service. Thank you for sharing your experience with us.","replyTime":"2025-05-04T11:46:00","review":"They have really good customer service and are very polite","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Laura H."},{"reviewId":"eadeb54f-d662-4179-9043-be083d5956db","range":0,"rating":5,"reply":"Thank you for your review. We're glad you received very good service at our front desk.","replyTime":"2025-05-02T10:01:00","review":"very good service at the front desk","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"erika h."},{"reviewId":"bc966166-affd-4322-8d3c-20e831b95fba","range":0,"rating":5,"reply":"We sincerely value your feedback. We're thrilled to hear about your great experience with our team and the excellent customer service provided by Stew and Ben. Thank you for sharing your experience!","replyTime":"2025-04-26T14:14:00","review":"Clean, convenient, and great customer service by Stew and Ben. Followed up with a call to make sure we were taken care of and work with you depending on your needs and budget. Great experience","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Ricardo T."},{"reviewId":"72013b89-2f89-4da4-a3a7-5203230806d3","range":0,"rating":5,"reply":"We deeply cherish your positive feedback about the cleanliness and security of our storage facility. Thank you for recommending us to others!","replyTime":"2025-04-26T16:41:00","review":"Very clean and seems to have great security. Ben was very helpful to show me around and explain the units. Would highly recommend to anyone with storage needs","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Jason"},{"reviewId":"79f5eeee-0259-430c-a51a-3ee036d2dfd7","range":0,"rating":5,"reply":"We are elated to hear that we could provide you with the perfect storage space! Thank you for sharing your experience with us, Charlie.","replyTime":"2025-04-22T16:57:00","review":"Very friendly! Got me the space for exactly what I needed.","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Charlie D."},{"reviewId":"b5309c8e-7d09-460f-aee0-e21a34b1d1a8","range":0,"rating":5,"reply":"Hi Elisabeth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2025-04-22T08:14:00","review":"Good price, good customer service.","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Elisabeth V."},{"reviewId":"948c1012-b546-457e-a154-1bc3379811f0","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2025-04-16T15:34:00","review":"Staff was super friendly and helpful.Great facility great prices.Highly recommended","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Juan M."},{"reviewId":"907e24ba-07a3-42ed-9f10-3f65b8101b3e","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with Stew at Extra Space Storage. Your feedback is incredibly valuable to us. We're glad that Stew was able to answer all your questions and assure you about the security of our facility. It's great to know that you appreciate the drive-up access to your storage unit, which makes dropping off and picking up items convenient for you. Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2025-04-14T16:29:00","review":"Stew was very helpful and welcoming when we arrived and answered all our questions. He assured us this was a well secured place as he himself does walk throughs to the whole facility. The space and ability to drive up to my storage was the best move we could have done makes it easy to drop off or pick up as needed.","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Maribel H."},{"reviewId":"7761da13-6092-41c4-81ab-dc997279daed","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with us, Corey. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-13T10:37:00","review":"These guys were very kind and easy to do business with. Congratulations fellas, I'll be staying a while","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"Corey H."},{"reviewId":"d802b3ea-91b6-4dd1-8aa1-509c8cc68e09","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Green Chili Stew was great. Extremely helpful and knowledgeable. Thanks Brother, we appreciated your help.","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"George J."},{"reviewId":"ab7187ed-0508-4005-9796-31f9daca04b2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Mary Jackson. We appreciate your perspective on our new storage facility. We're glad to hear that our staff was helpful and took the time to show you the different storage sizes available. It's great to know that your first experience with renting a storage space was positive at our location. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-08T07:25:00","review":"I never rented a storage space before, Extra Space Storage just opened a new storage facility near me. The staff was so helpful and so willing to assist me. They took the time to show me the different sizes of storages available. Great job","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"mary J."},{"reviewId":"0ecd8017-11cb-4d8a-9497-22be7d14cd52","range":0,"rating":5,"reply":"Thanks for the positive feedback, Gina Marie! We're glad to hear about your smooth experience purchasing a storage unit online.","replyTime":"2025-04-01T09:19:00","review":"purchase storage unit online super easy super fast! received friendly call from Ben explaining everything about the storage he was super nice. Great customer service explained everything I needed to know highly recommend.","source":"Google","submissionTime":"2025-04-04T00:00:00","userName":"Gina M."},{"reviewId":"e8269a7a-c8df-4cbb-9d25-0738a06de0b0","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with Green Chile Stew and Ben at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2025-04-04T09:10:00","review":"Well I just have to say that Green Chile Stew and Ben are the best storage unit representatives I've ever met! Super friendly, extremely efficient, and I'm just loving my experience with all the above! Highly recommend!","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Christmas L."},{"reviewId":"60a5fc46-d138-4ce0-9749-0aa264a03396","range":0,"rating":5,"reply":"We are elated to hear that you had a great experience with us, Avery! We appreciate your positive feedback and are glad to have Ben on our team. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-01T08:31:00","review":"Great, easy and efficient way to get a storage unit with multiple storage unit sizes and fantastic customer service. Ben is the man!!!!","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Avery Z."},{"reviewId":"0c398f4c-4ac0-4b86-9ba0-24bec8fd7e7d","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for the kind words!","replyTime":"2025-04-01T08:20:00","review":"I highly recommend this storage business! I was completely impressed with Ben & Stew professionalism and customer service.\n\nThank you!","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Elva M."},{"reviewId":"8e1dba88-803d-4bb4-be7a-351825f2ba87","range":0,"rating":5,"reply":"We sincerely value your positive feedback on our green chili stew. Thank you for sharing your experience with us!","replyTime":"2025-03-29T14:00:00","review":"Green chili stew was amazing a really patient. Gave all the information needed and great positive energy !","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"REJ V."},{"reviewId":"e525d320-3300-4201-968d-04b80159b981","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Ben Robinson at Extra Space Storage. Your feedback is incredibly valuable to us.","replyTime":"2025-03-29T09:24:00","review":"I recently had an exceptional experience setting up my storage unit with this company. The entire process was seamless and efficient, thanks to Ben Robinson, the store manager. He was not only highly informative but also incredibly responsive to all my inquiries. His professionalism and attention to detail made the transition stress-free. I wholeheartedly recommend this company for your storage needs; their commitment to excellent customer service truly sets them apart.","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"mazie s."},{"reviewId":"126424fd-641e-49ff-8681-de9e9481d04a","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Green chili stew and Ben were very helpful and friendly. Thank you for your kind words!","replyTime":"2025-03-29T08:02:00","review":"Green chili  stew and Ben were very  helpful  and both were very friendly","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"Nadine T."},{"reviewId":"221bdfc8-f537-4824-a7b3-6c9d18cb0892","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with our team and found our facility convenient. Thank you for sharing your feedback!","replyTime":"2025-03-29T08:02:00","review":"Green chili stew and Ben were awesome they really helped us with a smooth process from start to finish. 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