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We are glad to hear that you have received such dependable care every time you need a unit. We will pass your kind words along to Thomas and James, and we appreciate your continued support.","replyTime":"2026-10-09T13:52:00","review":"I have been a customer with extra space storage way before they switched the name I love the fact that they take good care of me every time I'm in need of a storage unit Thomas and James are two great guys thank you for all of your help","source":"Google","submissionTime":"2026-10-09T00:00:00","userName":"Amanda F."},{"reviewId":"cde81316-bb91-4908-b9fe-2ee51a905106","range":0,"rating":5,"reply":"Thank you, Stacy, for sharing your experience and for choosing Extra Space Storage. We're glad to hear that Thomas provided such friendly and helpful service, and we will share your kind words with him and the team. We appreciate your support and look forward to assisting you again in the future.","replyTime":"2026-10-07T11:10:00","review":"Thomas was wonderful the biggest help, smiling very friendly. Will definitely do business with them again!","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Stacy L."},{"reviewId":"cb4ba823-9e5e-4dcc-819d-288a93b25ff8","range":0,"rating":5,"reply":"Thank you for sharing your experience, Chris! We're glad to hear our team provided great help and that you're enjoying your space at Extra Space Storage.","replyTime":"2026-10-05T08:16:00","review":"Great help , great space !!!","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"CHRIS S."},{"reviewId":"6b8f7cee-fbbf-46ec-9691-2d138ea11c88","range":0,"rating":5,"reply":"Thank you for sharing your experience Shelly! We're glad to hear that you received exceptional customer service and found our Extra Space Storage facility clean.","replyTime":"2026-10-02T10:18:00","review":"Exceptional customer service! Clean facility as well!","source":"Google","submissionTime":"2026-10-02T00:00:00","userName":"Shelly B."},{"reviewId":"edb857ba-bbe6-4695-ab7a-deb1d854cf33","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Josea. We are glad our team could quickly help you with your lock and that you find our facility clean and the app easy to use.","replyTime":"2026-10-01T08:14:00","review":"Great service. Lost my keys and I had bought a lock from them, since I did, no questions asked they took the old lock off and got me a new one for free. The app they have is easy to use and they've got clean storage. Would recommend to others.","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Josea T."},{"reviewId":"898d20e8-7551-49aa-8da4-7a0297b753bd","range":0,"rating":5,"reply":"We are glad to hear that Thomas provided helpful service and made the process straightforward, Angela. We will share your kind words with him and the rest of our team.","replyTime":"2026-09-23T12:36:00","review":"Thomas was very helpful and made it a very simple process","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Angela S."},{"reviewId":"306c3420-083b-498b-aa69-5eceee658b6d","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Thomas was great love the service very knowledgeable","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Markeshia J."},{"reviewId":"a6e1286a-6033-4c0e-b1ae-1e9ef219c886","range":0,"rating":5,"reply":"Thank you, Sean, for sharing your experience! We're glad to hear that Thomas provided helpful customer service and clear information regarding pricing and availability. We will share your kind words with him and the team at Extra Space Storage.","replyTime":"2026-09-22T12:03:00","review":"Thomas was very helpful and transparent about pricing and availability. Great customer service as well!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Sean G."},{"reviewId":"9c2aecd0-5828-4ae0-9aff-f7a4e0331360","range":0,"rating":5,"reply":"Thanks, Lauren, for sharing your positive experience with Thomas at Extra Space Storage!","replyTime":"2026-09-22T15:15:00","review":"Thomas was wonderful!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Lauren C."},{"reviewId":"ecbe8d39-4964-4bd1-8a39-23b3ceff85cd","range":0,"rating":5,"reply":"Thank you, Doris, for taking the time to share your experience! We’re grateful you found our team accommodating, our climate-controlled facility clean and well-maintained, and our pricing reasonable. We appreciate your recommendation!","replyTime":"2026-09-25T18:42:00","review":"Everyone was very accommodating for me moving my location to a climate controlled facility. The storage unit was very clean and maintained. The pricing was also very reasonable! I will recommend you to anyone needing a storage facility.","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Doris S."},{"reviewId":"6a9c1d12-29f5-4279-ba35-8816aaa3c6f4","range":0,"rating":5,"reply":"Thank you for your 5-star review Grace! We're so glad to hear about your positive experience and appreciate you recognizing Chris. We'll be sure to share your kind words with Chris and the rest of our team at Extra Space Storage. We appreciate your support!","replyTime":"2026-09-07T12:32:00","review":"Chris is great awesome ??","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Grace M."},{"reviewId":"555b4c53-4449-4c3b-a907-3e8e923e5401","range":0,"rating":5,"reply":"Thank you, Karine, for your 5-star review! We're so glad to hear that Kelsey was very helpful and that you appreciated her knowledge of our units and protocols.","replyTime":"2026-09-06T16:31:00","review":"Kelsey was very helpful loved her knowledge of the units and protocol!","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Karine R."},{"reviewId":"bf9bd4af-8e47-4450-9087-da0565dd2d1a","range":0,"rating":5,"reply":"We're so glad to hear you love Extra Space Storage, Veronica.","replyTime":"2026-09-03T18:29:00","review":"Amazing I love it!!","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Veronica M."},{"reviewId":"7a81d0f0-c3fb-41ba-b8b7-1d4f38bf5008","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Thomas was amazing and was very knowledgeable he made my experience with you guys very wonderful.","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Fatima K."},{"reviewId":"5d8b906f-41be-49ff-a5d5-a129e0d06829","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our facility nice and our staff friendly and helpful! Thank you for sharing your experience, Dallen.","replyTime":"2026-09-01T09:44:00","review":"Very nice facility and the front desk is so friendly and helpful!","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Dallen C."},{"reviewId":"3ea3b419-26b6-4c50-aaac-8a1d1d55fa44","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience! Thank you, Jasmine, for recognizing our clean facility and professional management.","replyTime":"2026-05-28T13:09:00","review":"The place is very clean & tidy. The manager is very polite and knowledgeable. I appreciate how he nice he is while conducting business","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Jasmine H."},{"reviewId":"956af809-1ae0-47b0-ba64-799a64e08155","range":0,"rating":5,"reply":"We are delighted to hear about your seamless experience! Thank you for recognizing Linsey, Dakota, and Alexis for their helpfulness, Damencele.","replyTime":"2026-04-22T13:51:00","review":"This is our third time reserving with this Extra Space Storage location and they consistently make it an easy and seamless experience. Pricing, unit selection, contract questions, and finalization are covered with helpfulness and efficiency. Thank you to Store Manager Thomas Miller for always being so pleasant and efficient!","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Damencele D."},{"reviewId":"921d95bc-ba85-4983-9b14-5866413d3d3f","range":0,"rating":5,"reply":"Thanks, Kynzi! We're glad our team made the process quick and pleasant for you.","replyTime":"2026-08-19T14:54:00","review":"very kind employee very fast process as well","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Kynzi t."},{"reviewId":"8b99a8cf-ebeb-48ee-b13f-50fa5a7ae3da","range":0,"rating":5,"reply":"Thank you, Kurt! We're glad Thomas Wes continues to deliver friendly, accommodating service in a clean environment.","replyTime":"2026-08-18T07:10:00","review":"Great place. Always clean and Thomas Wes always friendly and accommodating.","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Kurt S."},{"reviewId":"4a13988b-2ade-41ba-86a4-db87b184cb78","range":0,"rating":5,"reply":"Thank you for your review, Erin! We're glad James made the process easy and helped you find the right unit.","replyTime":"2026-08-13T08:05:00","review":"James was super helpful and knowledgeable, he helped me figure out what unit would work best for me and made the whole process really easy. 10/10 will recommend!!","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Erin"},{"reviewId":"314c69aa-81bb-4017-b7a7-cedaec41cd03","range":0,"rating":5,"reply":"We are pleased to hear Thomas made your experience simple and fast, Brittney. We'll share your kind words with him!","replyTime":"2026-08-11T16:23:00","review":"Thomas made everything simple and fast! The best  experience by far! Very clean site just ecstatic!","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Brittney W."},{"reviewId":"9d0826c6-73c6-4162-9f4a-f36afc1da669","range":0,"rating":5,"reply":"Thank you for sharing your experience, Aden! We're glad the move-in process was easy and our team was helpful.","replyTime":"2026-08-10T09:01:00","review":"great help and easy move in process!","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"Aden L."},{"reviewId":"0d0c05a3-8c39-4f64-9c25-f3d039d91eb8","range":0,"rating":5,"reply":"We are ecstatic to hear Thomas made your experience smooth and welcoming. We'll be sure to share your kind words with him!","replyTime":"2026-08-10T09:18:00","review":"Thomas the manager was super nice and polite.  System was easy to use and access.","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"uswslm04"},{"reviewId":"943e74a3-90bc-4ead-bab3-8a7b4a258761","range":0,"rating":5,"reply":"Thank you, Randy! Your positive experience reflects our commitment to helpful, customer-focused service at Extra Space Storage.","replyTime":"2026-08-10T10:58:00","review":"Extremely helpful and very customer service focused","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"Randy R."},{"reviewId":"a8332789-49b7-46dc-949c-6aa2e4a75672","range":0,"rating":5,"reply":"We are honored to hear James and Thomas made such a great impression. Thank you for recognizing their helpfulness and knowledge!","replyTime":"2026-08-07T16:14:00","review":"James was great!!! Very helpful and knowledgeable!! Thomas and James are always great to work with!! 5 stars","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Anonymous"},{"reviewId":"b38cff09-d23f-4b02-bde9-1ec9382d378d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Diego! We're glad Thomas made everything easy for you.","replyTime":"2026-08-01T13:35:00","review":"Thomas was very helpful he made everything easy for us. Thank you!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Diego C."},{"reviewId":"7f77917d-74b8-4e5a-9ff0-894a33729083","range":0,"rating":5,"reply":"We sincerely value your kind words, Jessica. Friendly, professional, and helpful service is our standard. We look forward to serving your storage needs!","replyTime":"2026-07-27T14:38:00","review":"Excellent customer service on check-in; super friendly, professional, and helpful. I'm looking forward to using the facility for my storage needs.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Jessica J."},{"reviewId":"98a45e1d-dfda-4e2d-b809-ddb248e1cb46","range":0,"rating":5,"reply":"Thank you for taking the time to share this! We're glad James provided friendly, helpful service. We'll pass along your kind words to him, Renee. ","replyTime":"2026-07-25T09:53:00","review":"James is awesome and friendly and helped out with all my needs today...definitely recommend this location for storage uses","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Renee S."},{"reviewId":"c1870661-68db-48e6-babc-b072f2222b89","range":0,"rating":5,"reply":"Thanks, Josue! So glad Thomas and James were such a big help. We appreciate you sharing your experience with Extra Space Storage!","replyTime":"2026-07-20T08:24:00","review":"Thomas and his James were such a big help! Thank you extra space storage!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Josue R."},{"reviewId":"a62f3ce8-d972-4f5a-a0a9-aa4d6e28cc49","range":0,"rating":5,"reply":"Thank you so much, Sue, for your kind words and recommendation! We’re delighted to hear that Thomas made such a positive impression from the moment you arrived. His dedication and his willingness to take the time to answer your questions and guide you to the right unit truly reflect the level of service we strive to provide. It’s great to know you’ve noticed the care he puts into maintaining a clean and welcoming property. We appreciate you sharing your experience and will pass along your recognition to Thomas. Thank you for choosing us!","replyTime":"2026-07-19T09:37:00","review":"I highly recommend this storage location, largely due to the outstanding service provided by Thomas. Upon arrival, I noticed him cleaning the office windows outside in 90° heat, a testament to his incredible work ethic. Inside, he was incredibly welcoming and took the time to answer all my questions, helping me choose the exact unit size I needed. I’ve since seen firsthand how carefully he maintains the cleanliness of the property. Excellent customer service!","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"Sue D."},{"reviewId":"d4420baf-6d9a-49f5-b209-8f2ce4508309","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thomas, the manager, is always here to help.","replyTime":"2026-07-06T08:28:00","review":"Thomas who is the manager was so helpful","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Venice S."},{"reviewId":"cc6fa338-37b0-420b-b8ab-e250ecc70b52","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Scal! We're glad our team was helpful and detailed. We look forward to serving you again.","replyTime":"2026-07-06T13:19:00","review":"Very helpful and very detailed","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Scal B."},{"reviewId":"29c24c8e-f5ab-4ae0-abff-5e9326e4cd37","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Thomas at Extra Space Storage! Thank you, Sherry, for sharing your feedback.","replyTime":"2026-07-03T18:06:00","review":"Just started here and Thomas has been absolutely amazing with helping with everything including fixing my door after the slide got stuck and locked me out!","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"sherry b."},{"reviewId":"e13928d7-ad2d-4fe3-9b79-136568eae236","range":0,"rating":5,"reply":"We deeply respect your positive feedback, Milton. Thank you for choosing Extra Space Storage.","replyTime":"2026-07-03T16:52:00","review":"Thomas was so helpful & knowledgeable   that I'm very glad I chose Extra Space, it was a breeze and very clean facility. If you need some extra space to store a few items, don't hesitate to contact E.S.S","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Milton P."},{"reviewId":"90bb308e-99f4-4566-aee7-2489d5246599","range":0,"rating":5,"reply":"Thank you for your feedback, Jill. We’re delighted to hear you’re enjoying our convenient access, competitive rates, and well-managed facility. We appreciate your kind words about Thomas and are glad he made your transfer to a larger unit quick, easy, and hassle-free.\n","replyTime":"2026-06-29T11:38:00","review":"This is a well managed storage with easy access and good rates. The manager Thomas is so friendly and helpful. We rent a small unit and found out too small for us. Thomas made us a smooth transfer to a larger one in a minute.","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Jill G."},{"reviewId":"b29b9404-c71f-4914-969b-bdbb5c91d6e8","range":0,"rating":5,"reply":"We are overjoyed to hear about Thomas! His personality clearly made an impact. We'll share your kind words with him, Tonya.","replyTime":"2026-06-24T15:45:00","review":"Thomas was awesome. I enjoyed his personality.  You need more like him.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Tonya S."},{"reviewId":"75129161-136c-4a99-84a1-30e1c25f4b9e","range":0,"rating":5,"reply":"Thanks, Troy! Glad Thomas found you the perfect 10x10 unit at a great deal. We'll pass along your kind words to him!","replyTime":"2026-06-18T11:38:00","review":"Had a great experience with Thomas. He got us exactly what we needed and we got a great deal on a 10 x 10 storage unit!","source":"Google","submissionTime":"2026-06-18T00:00:00","userName":"Troy M."},{"reviewId":"e50803b7-d348-47d1-9896-065e81ce3f88","range":0,"rating":5,"reply":"Thank you for your feedback, Shontell. We’re glad to hear Thomas was knowledgeable, patient, and helped make your move-in process smooth and easy. We appreciate your kind words and are happy you had a good experience.\n","replyTime":"2026-06-18T11:40:00","review":"Had a good experience here. Thomas was very knowledgeable about all the units, was very patient with me and my husband, and made this part of moving a very smooth easy task.","source":"Google","submissionTime":"2026-06-18T00:00:00","userName":"Shontell J."},{"reviewId":"faf4e56a-98ca-41f9-9692-a46d144cb8d1","range":0,"rating":5,"reply":"¡Gracias por recomendar el excelente servicio de Thomas Miller! Nos alegra que haya tenido una experiencia tan positiva con nosotros.","replyTime":"2026-06-09T15:09:00","review":"Exelente servicio por parte del señor Thomas Miller 100 por ciento recomendado.","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Suraily A."},{"reviewId":"40730c44-8b8d-4e6d-8cc4-5ad56ad4fd9e","range":0,"rating":4,"reply":"We are glad to hear Thomas provided great customer service during your time of need, Rinchen!","replyTime":"2026-06-06T10:57:00","review":"Awesome place! They really helped when I was in a crunch! Thomas has great customer service! Thanks for making it a smooth process.","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Rinchen J."},{"reviewId":"6fc9c91e-785d-49d4-a235-1c9a3e3735c2","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience Art! Thomas and our team work hard to provide fast, easy service.","replyTime":"2026-06-06T14:59:00","review":"Great service.  Fast and easy. Thomas was a great help!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"art d."},{"reviewId":"4e044440-3a1b-4eae-baaf-5bebe65356c6","range":0,"rating":5,"reply":"Thanks for the fantastic review! Thomas truly excels at customer service. We're delighted you found a great storage deal.","replyTime":"2026-05-29T10:54:00","review":"Thomas was helpeful and answered all my questions, he even gave me a refund after I changed my mind to a bigger storage a day later.  Got a deal on one of their storages so took it.  Thanks for all your help Thomas.","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"Creepy D."},{"reviewId":"9517a77f-70cc-477d-820b-2ff400a08be5","range":0,"rating":5,"reply":"Thank you, Adam, for sharing your positive experience! We appreciate your feedback.","replyTime":"2026-05-28T10:48:00","review":"Thomas was great and got me all set!","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Adam W."},{"reviewId":"d61113c7-7904-462a-9962-3ad3ad96caef","range":0,"rating":5,"reply":"Thank you for your feedback, Gregory! We appreciate your kind words about Thomas.","replyTime":"2026-05-20T10:52:00","review":"Thomas was very gracious and very easy to work with! I will do business again!","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Gregory W."},{"reviewId":"30b8a27c-9058-4940-ae5f-f9cf25b85ee5","range":0,"rating":5,"reply":"We are grateful Thomas provided such helpful service! Your positive feedback means everything to our team, Michele.","replyTime":"2026-05-20T11:06:00","review":"Thomas was very nice and very helpful","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Michele K."},{"reviewId":"9de6d70e-eb81-4239-8d81-ea783daae252","range":0,"rating":5,"reply":"We are thrilled to hear you found our staff helpful and our location clean. Thank you for recommending us, Nicole!","replyTime":"2026-05-20T14:04:00","review":"Great staff and very helpful. The location was very clean. Would recommend.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Nicole L."},{"reviewId":"2f7995f2-0607-43c6-bfe7-5341a2572382","range":0,"rating":5,"reply":"Taharq, we are overjoyed to hear about your smooth first storage experience! Our team works hard to make every visit helpful and welcoming.","replyTime":"2026-05-15T08:35:00","review":"Attendent was very helpful. This was my 1st time using a storage unit and he made the experience very smooth. The young lady that checked me in at the other location and directed me here was awesome also!","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"Taharq V."},{"reviewId":"5e82cc34-8ccb-4d2b-b99d-8216eabc18e9","range":0,"rating":5,"reply":"We are elated to hear Dakota provided great service! Thanks, Darla, for highlighting our pricing and free first-month offer.","replyTime":"2026-05-12T13:55:00","review":"Great service when we called and when we went in! Dakota was helpful and thorough. GREAT prices! Paying 25% of what we were paying for a unit twice the size at another more prominent company where we had rented for a decade. And the first month on certain units is free right now! Thanks!","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"darla g."},{"reviewId":"cc15f95f-41b5-40ff-b3c0-5158aa5f2c68","range":0,"rating":5,"reply":"Gurb, we're elated to hear about your positive experience with Dakota!","replyTime":"2026-05-09T14:23:00","review":"Dakota was awesome got me situated fast with no problems great guy to converse with as well.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"Gurb C."},{"reviewId":"3d52dee9-5a1a-4821-ac20-2fa383293659","range":0,"rating":5,"reply":"Janeta, we are excited to hear you found our storage process easy and straightforward!","replyTime":"2026-05-08T15:29:00","review":"Very easy process","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Janeta M."},{"reviewId":"340fffaf-69f2-4434-8244-90a809d6ccd7","range":0,"rating":5,"reply":"Thank you for your review, Monica! Thrilled Thomas provided amazing service and you had a great experience with ExtraSpace Storage!","replyTime":"2026-05-06T09:51:00","review":"Thomas is amazing and ExtraSpace is great to work with!","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Monica H."},{"reviewId":"30a75ff1-468b-4818-a2ae-8aa76d1cb20d","range":0,"rating":5,"reply":"Thank you for your feedback, Shantelle. We’re glad to hear you’re satisfied with the cleanliness, security, and ease of access at the facility. It’s great to know the staff has been helpful and that the overall process has been smooth.\n","replyTime":"2026-04-28T09:56:00","review":"I’ve had a great experience with this storage facility—it's always clean, secure, and easy to access. The staff is friendly and helpful, and I feel confident knowing my belongings are safe with the good lighting and gated security. Pricing is fair, and the whole process has been smooth from start to finish. I’d definitely recommend it to anyone looking for a reliable storage option!","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Shantelle L."},{"reviewId":"05129475-74b3-4232-b323-b29c9f5cbbba","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful attendant. Thank you, Chastity, for recommending Extra Space Storage!","replyTime":"2026-04-16T14:19:00","review":"The attendant was very nice, he was very helpful  and I got exactly what I needed.. my 2nd time renting a storage unit from extra space and I got the same attendant ..I definitely recommend Extra Space","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Chastity W."},{"reviewId":"36e3db45-b67d-48aa-98de-dbd4f4adc842","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Thomas! We're glad he provided amazing service, Gisselle.","replyTime":"2026-04-11T07:50:00","review":"Thomas was amazing","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Gisselle"},{"reviewId":"b8eb6684-7952-40b6-bb46-a79dfba984b3","range":0,"rating":5,"reply":"We are privileged to have provided you with quick and helpful service, Cynthia! Thank you for sharing your experience.","replyTime":"2026-04-08T12:35:00","review":"Thomas was very helpful, quick no problems !!!!","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"Cynthia D."},{"reviewId":"1d66c4bf-1e31-41ae-9e9f-1150c88bb5b2","range":0,"rating":5,"reply":"We are excited to hear about your positive experience! Thank you for recommending us, Asani.","replyTime":"2026-04-05T09:25:00","review":"Very helpful. Very professional. Definitely recommend. Much appreciated.","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Asani N."},{"reviewId":"c165ec3b-9443-4faa-86ed-6323e1cba810","range":0,"rating":5,"reply":"We're glad to hear that Thomas Miller provided excellent service and went above and beyond to help you. Thank you, Hector, for sharing your experience with us.","replyTime":"2026-03-20T15:44:00","review":"Thomas Miller did excellent. Went above and beyond to help me out with what I was needing and looking for. Feel really safe with everything he described and really appreciate the help Thomas gave us.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"hector s."},{"reviewId":"881930e0-e584-4192-8a7a-7158956cb0be","range":0,"rating":5,"reply":"Thank you, Melissa, for your wonderful feedback! Thomas will be thrilled to hear about your positive experience with his service.","replyTime":"2026-03-19T12:08:00","review":"Thomas was fantastic in explaining everything. He had such great customer service.","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Melissa M."},{"reviewId":"e453ca58-16c3-41d1-a642-60657da78977","range":0,"rating":5,"reply":"We're excited to hear that Thomas was helpful and nice in assisting you with finding the right storage size. Thank you for sharing your experience with us!","replyTime":"2026-03-16T10:19:00","review":"Thomas was very helpful and nice! Showed me different sizes to find what would fit with what I’m needing. Along with answering all my questions.","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Momma V."},{"reviewId":"267df595-fc35-4114-86e0-18d7001c132e","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience, Blythe! Thomas and our team work hard to provide excellent service.","replyTime":"2026-03-12T14:22:00","review":"I’ve had a great experience at the NW 63rd location in OKC. Thomas manages the property well and has been very helpful during my time here!","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Blythe G."},{"reviewId":"00de3151-2449-40e8-b8d6-ce6785ee3e24","range":0,"rating":5,"reply":"Thank you, Shannon, for taking the time to share your amazing experience! We're thrilled Thomas provided such patient, professional service.","replyTime":"2026-03-12T14:25:00","review":"The whole entire experience was amazing! Thomas was so patient, friendly and professional! I would definitely do business with Extra Space Storage again if I'm ever in need of a storage unit in that area!","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Shannon M."},{"reviewId":"c53762d3-2181-4a47-be1d-c5fb2aeea468","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Thomas and Stephanie. Thank you, Richard, for choosing Extra Space Storage!","replyTime":"2026-03-08T13:27:00","review":"Thank you and thank you to Thomas and Stephanie, who I met before you guys open and they’ve been a very good pleasure to talk to and meet. Look forward to talking and doing business again.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Richard S."},{"reviewId":"bb92e0ae-36bf-47e9-b22a-d02725228496","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with our team at Extra Space Storage. Thank you for sharing your feedback, Amber.","replyTime":"2026-03-05T10:09:00","review":"Good people skills and good communication","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Amber F."},{"reviewId":"8606574a-e3a9-4c5a-8fc2-de6195813ba8","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thank you, Ashley, for recommending our helpful staff, clean facilities, and storage options.","replyTime":"2026-03-01T08:54:00","review":"The staff is always helpful and friendly. Facilities are clean. May great options available for size, pricing and climate control. Nice environment if you need to store something short or long term. I would highly recommend Extra Space Storage!","source":"Google","submissionTime":"2026-03-01T00:00:00","userName":"Ashley D."},{"reviewId":"a310b4e7-5bfc-48d9-ace1-67283101e928","range":0,"rating":5,"reply":"Thank you immensely for highlighting our easy online rental process and Dakota's awesome customer service!","replyTime":"2026-02-28T16:58:00","review":"SUPER EASY TO RENT A STORAGE ONLINE, DAKOTA IS AWESOME!!! VERY HELPFUL AND GREAT CUSTOMER SERVICE!!!! HIGHLY RECOMMEND","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"COURTNEY B."},{"reviewId":"b3296934-294b-4879-a637-62a569f5555f","range":0,"rating":5,"reply":"We are ecstatic to hear Dakota was super helpful and communicative! Thank you for choosing Extra Space Storage, Eric!","replyTime":"2026-02-28T16:59:00","review":"Dakota was super helpful and easy going , very communicative can't rave enough thx Extra and thx Dakota","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Eric B."},{"reviewId":"b53cc8e1-be66-4729-9dbb-486e6f606578","range":0,"rating":5,"reply":"We are elated to hear about your quick and simple experience with great customer service! Thank you for your feedback.","replyTime":"2026-02-14T12:08:00","review":"Everything was so quick and simple and with such great customer service!!","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Matthew D."},{"reviewId":"8cbd053c-c198-4225-8b4f-bb1e9b4ecd5c","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thank you for sharing your experience with us, Jeremy.","replyTime":"2026-02-10T09:45:00","review":"Amazing service from the staffing","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"jeremy w."},{"reviewId":"e26c627e-beb2-4563-ae94-b9f4bd2d8228","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Cindy! We are thrilled to hear about your positive experience at Extra Space Storage.","replyTime":"2026-02-11T07:42:00","review":"If you’re searching for a storage unit, look no further. I’ve had several units over the past few years from moving frequently, and this is by far the cleanest and most professionally managed facility I’ve used. The property is well maintained, secure, and organized. You can see the difference right away.\nWhat truly sets this location apart is the manager, Thomas Miller. He goes above and beyond and makes the entire process smooth and stress free. He is professional, attentive, and genuinely cares about his customers, which is rare to find.\nIf you want a clean facility and outstanding customer service, this is the place to be.","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Cindy D."},{"reviewId":"0fe2492a-b1b7-4513-871f-dbca78ca6d0b","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience! Thomas clearly made your visit pleasant and helpful.","replyTime":"2026-02-09T17:35:00","review":"Great service!! Thomas was super pleasant and helpful.","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Cartia G."},{"reviewId":"e6c70d88-457a-4623-be20-2adfbd7cd508","range":0,"rating":5,"reply":"We're excited to hear you had a great experience with easy sign up and quick access to storage. Thank you for your review!","replyTime":"2026-01-31T12:03:00","review":"Great service easy sign up and quick access to storage.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Jessy B."},{"reviewId":"f7497cb3-e092-4dcb-925f-7672774131bd","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're glad Thomas provided helpful service and answered your questions.","replyTime":"2026-01-11T11:55:00","review":"The time that I have been storing my things with Extra Space Storage, I have had nothing but a great experience the manager Thomas has been nothing but extremely helpful as well as answered any questions that my partner and I may have had.","source":"Google","submissionTime":"2026-01-11T00:00:00","userName":"Makaila R."},{"reviewId":"97f6c3b0-4137-4727-ad06-dca47cd9d689","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Happy we met all your storage needs with professional, knowledgeable service.","replyTime":"2026-01-09T09:29:00","review":"Very Professional and Knowledgeable\nMet ALL needs needed","source":"Google","submissionTime":"2026-01-08T00:00:00","userName":"KimCaprice"},{"reviewId":"32051ea8-222c-448c-9202-60f736bcd8bf","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Thomas and our facility. We're thrilled you had a great storage experience!","replyTime":"2026-01-06T08:06:00","review":"Thomas is very helpful! Great facility for all your storage needs!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Christina M."},{"reviewId":"db06dd6a-8436-47f4-bf2c-8e0f8a4497b3","range":0,"rating":5,"reply":"Thank you for your 5-star review, Dwight. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-30T11:50:00","review":"Good service","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Dwight"},{"reviewId":"5ea58c0e-806e-4b9f-ae2b-45e6f6a06c5e","range":0,"rating":5,"reply":"Thank you for recognizing Thomas and our clean facility. We appreciate your positive feedback, Shirley!","replyTime":"2025-12-15T07:29:00","review":"Thank you Thomas, very clean place.","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"SHIRLEY H."},{"reviewId":"e79c5ee9-54b6-4702-856f-0a6207016e42","range":0,"rating":5,"reply":"We are pleased to hear you're happy with our service and manager. Your loyalty means everything to us.","replyTime":"2025-12-08T11:07:00","review":"This place is always good to us. The manager is awesome.","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Ricky M."},{"reviewId":"3b07244f-2cc6-4054-a9e0-db0189daacad","range":0,"rating":5,"reply":"We are thrilled to hear that Thomas provided amazing help with your new lock! Thanks for recognizing his great service.","replyTime":"2025-12-05T15:01:00","review":"Thomas was amazing in helping me out in getting a new lock. He was great!","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Rene C."},{"reviewId":"8960cd25-4762-4708-88bb-4dc40cefa8a6","range":0,"rating":5,"reply":"Thank you immensely for recognizing our team's dedication to excellent customer service!","replyTime":"2025-11-25T08:47:00","review":"Great customer service!","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"DeMario H."},{"reviewId":"328568b1-ef5f-429c-adb7-05c31f0953b5","range":0,"rating":1,"reply":"Your concerns are noted about the pricing changes. Please contact us at (405) 669-3320 to discuss your account details.","replyTime":"2025-11-19T07:23:00","review":"Update: They just double your price without contacting you. Extremely unprofessional!\nBEWARE. I rented a unit here at a promotional price. 2 months later, they mailed me a tiny card saying they were DOUBLING my monthly payment. They will get you in a unit and a month or two later jack up the prices thinking you will pay double to keep from being inconvenienced to find another storage facility. Or not notify you at all and jack up the price.","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Ryan A."},{"reviewId":"9553a36f-855c-4a3c-b34b-18d9aa786bb6","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are glad to hear that you found our customer service excellent and the storage facility looking brand new. Thank you immensely for sharing your experience with us.","replyTime":"2025-11-18T17:29:00","review":"Customer service excellent storage looks brand new new","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Jones B."},{"reviewId":"482baded-5479-423a-8a66-6ab2684877e1","range":0,"rating":5,"reply":"Thank you for sharing! We're thrilled your move-in was seamless with our online process and clean facility.","replyTime":"2025-11-12T12:53:00","review":"Move in was seamless! I did everything online and they sent me the gate code and unit number through email. The facility was very clean and I didn't even have to stop in the office..","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Ravonne N."},{"reviewId":"46c1f075-81f4-496f-bf0f-2a67940fcbc0","range":0,"rating":5,"reply":"We are elated to hear Thomas provided such patient, informative service. We appreciate you recognizing his kindness and detailed explanations.","replyTime":"2025-10-23T12:51:00","review":"Thomas was kind and very patient. He was very informative. He gave us all the details. We appreciate him a bunch.","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Alicia G."},{"reviewId":"3a11a932-5b2d-4631-ba50-89f25f0c7dee","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Thomas! We're glad his friendly, professional service made your check-in smooth and efficient.","replyTime":"2025-10-18T16:12:00","review":"Thomas was very friendly, personable and professional. The check in was quick, communication on the phone was effective.","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Sean L."},{"reviewId":"5e823338-21a9-414c-87b8-491f5607ffb4","range":0,"rating":5,"reply":"Thank you for recognizing Thomas Miller's top-notch service and professionalism. We're delighted to hear about your excellent experience!","replyTime":"2025-10-17T15:03:00","review":"Thomas Miller the Store manager delivers TOP-NOTCH customer service. I was extremely impressed with his professionalism and courtesy!","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Brian K."},{"reviewId":"9248fc11-8c7d-4c12-a375-35ebd13f4070","range":0,"rating":5,"reply":"We are glad to hear Thomas provided such helpful service! Thanks for choosing Extra Space Storage, Julian.","replyTime":"2025-10-13T17:13:00","review":"Thomas was extremely informative, helpful in showing options, and overall a great help in getting me into a storage unit as quickly and effortlessly as possible. Thank you again!","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Julian S."},{"reviewId":"e3e23d85-28f8-4ed7-9c5a-49293d48e113","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! Glad you find our facility clean and Thomas provided welcoming service.","replyTime":"2025-10-12T08:42:00","review":"Very clean place. Don't mind at all storing my things there. ???? Thomas is cool very friendly and so welcoming. Thanks for everything ??","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Marvin J."},{"reviewId":"8a388e90-4aea-4e55-a62a-1a139b654872","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you found our team helpful and facility clean. Your 5-star review means everything!","replyTime":"2025-10-10T15:38:00","review":"Came in, customer service is awesome. Place is nice and clean. Easy set up, 5 stars","source":"Google","submissionTime":"2025-10-10T00:00:00","userName":"Alexis L."},{"reviewId":"279d911f-34c8-4028-bac2-df18ea7d8271","range":0,"rating":5,"reply":"We are thrilled to hear about Thomas Miller's efficient and knowledgeable service! Thanks for recognizing his charm and expertise.","replyTime":"2025-10-02T11:40:00","review":"Very efficient and kind. Also very knowledgeable about prices and promotions at hand. Love his charm and knowledge.\nThanks so much Thomas Miller","source":"Google","submissionTime":"2025-10-02T00:00:00","userName":"Debra C."},{"reviewId":"ca7fbf80-e292-40f5-90de-75cf1cca32c0","range":0,"rating":5,"reply":"We are delighted to hear you love the clean and convenient storage! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-26T09:10:00","review":"Really Clean and convenient. Love it","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Patricia W."},{"reviewId":"83e27f47-fd2d-4ae8-b743-662b5a3078f3","range":0,"rating":5,"reply":"We are happy to hear you found our team friendly and helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-19T12:49:00","review":"Very friendly and helpful! Thanks","source":"Google","submissionTime":"2025-09-19T00:00:00","userName":"Alta S."},{"reviewId":"1144e132-02a4-4ca3-9285-917082d6360b","range":0,"rating":5,"reply":"We are grateful for your kind words about Thomas! His helpful and friendly service makes all the difference.","replyTime":"2025-09-12T13:01:00","review":"Thomas the manager was very helpful for everything I needed. Very polite and excellent customer service. Very friendly environment","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Noureddine A."},{"reviewId":"4c70cfb0-4fb8-4ef3-b7a4-4b33f63142a7","range":0,"rating":5,"reply":"We are thrilled to hear Thomas made registration seamless and welcoming! Thanks for choosing us for your storage needs.","replyTime":"2025-09-12T15:10:00","review":"Thomas had been great. I haven’t moved anything in just yet, but he has been more than welcoming, accommodating and has made the registration process seamless.  Gives me the confidence I’ve chosen the right spot to store my stuff.","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Maderhold M."},{"reviewId":"13a671ae-f876-4fa5-8bf1-503d1d418ac0","range":0,"rating":5,"reply":"We are truly grateful to hear that Mr. Miller was able to make your stressful morning better! His genuine care and conversation truly made a difference, and we're so pleased it had such a positive impact on your day. It's wonderful that employees like Mr. Miller help create a supportive environment for our customers. Thank you for taking the time to share your experience with us.","replyTime":"2025-09-02T12:53:00","review":"Mr. Miller made my day on getting me the help I needed been stressful morning and his conversation and just him being him really made a difference in my day thanks for having wonderful employees on hand","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Latisha J."},{"reviewId":"c4a29ff1-ff7c-41a3-b39e-4734296d5f25","range":0,"rating":5,"reply":"¡Nos alegra mucho saber del excelente servicio! Nos alegra mucho que nuestro miembro del equipo haya sido tan amable y servicial.","replyTime":"2025-09-01T10:57:00","review":"Excelente service, el Chico Que te atiende es muy amable ?","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Angelica C."},{"reviewId":"28dcf01b-4a29-41b5-9de4-6d2f195300cd","range":0,"rating":5,"reply":"We are elated to hear everything went well and was excellent! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-26T09:31:00","review":"Everything went well and great and it was excellent","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Joseph E."},{"reviewId":"2a046bc7-7642-4101-ac0a-2a1b7658bcb4","range":0,"rating":5,"reply":"Thank you for your review! So glad Thomas made your experience great. We appreciate you choosing Extra Space Storage!","replyTime":"2025-08-27T07:44:00","review":"Thomas Miller was a great person and helpful i will come back to extraspace anytime","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Michael J."},{"reviewId":"042e32b4-2baf-4daa-96ba-475088d96f84","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience! Thanks for noting our best rates and Thomas M.'s helpful service during your move.","replyTime":"2025-08-23T10:28:00","review":"I needed a quick storage unit for moving and the had the best rates to size ratio available, and great promotions! The manager Thomas M. was very helpful and made the process very easy.","source":"Google","submissionTime":"2025-08-23T00:00:00","userName":"Ryan O."},{"reviewId":"0a115dcd-32ba-4ae5-9bd5-d7329d3215c3","range":0,"rating":5,"reply":"We are delighted to hear the app made setup and closing simple! Thanks for choosing us again, Ken!","replyTime":"2025-08-18T13:38:00","review":"Setting up and closing out are super easy.  The app makes everything simple.  Would use again!","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Ken D."},{"reviewId":"6e7c43af-0029-4649-bea8-4ecebd97933b","range":0,"rating":5,"reply":"We are thrilled to hear you think we're the best storage! Thanks for choosing us.","replyTime":"2025-08-13T12:32:00","review":"Best storage in okc","source":"Google","submissionTime":"2025-08-13T00:00:00","userName":"Amber D."},{"reviewId":"9acea3b9-d435-44b7-8dfa-2dc912f425b9","range":0,"rating":5,"reply":"Your positive feedback about our great prices and customer service means so much! Thanks for recognizing Thomas Miller's help.","replyTime":"2025-08-12T12:30:00","review":"Great prices and great customer service!!!! Thank you Thomas Miller","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"eli J."},{"reviewId":"59b6b7d7-5ff8-4e2e-8b98-a9aaeb925ad5","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for your feedback, Ella!","replyTime":"2025-08-08T13:25:00","review":"Clean location, helpful staff, and useful app.","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Ella S."},{"reviewId":"0b590077-5e41-4912-b160-13dcdf56741a","range":0,"rating":5,"reply":"Thank you for sharing! We're thrilled Thomas provides awesome service.","replyTime":"2025-08-08T14:15:00","review":"Thomas always provides Awesome service !!!","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Sonya A."},{"reviewId":"5b1dfacb-4143-4732-8dfd-a5750d466354","range":0,"rating":5,"reply":"Thanks for the kind words! We're so glad you had a smooth experience with us.","replyTime":"2025-07-25T12:04:00","review":"Friendly and fast!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Samuel T."},{"reviewId":"1ceb7ed4-df93-456d-8cea-3d41d89170cf","range":0,"rating":5,"reply":"We are delighted to hear Stephanie made your move-in smooth and check-in was quick!","replyTime":"2025-07-22T09:11:00","review":"Stephanie was quite helpful with giving info on fees and the move-in was breeze. Check-in took under 30 mins.","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Jennifer W."},{"reviewId":"40a0fe97-1894-4603-948a-9ff7b5047977","range":0,"rating":5,"reply":"We're privileged to have served you, Adriana. Thank you for your kind words about Thomas.","replyTime":"2025-07-11T08:53:00","review":"Thomas was super sweet and helpful, he answered all my inquiries, everything was fast. I'd use this place again.","source":"Google","submissionTime":"2025-07-10T00:00:00","userName":"Adriana S."},{"reviewId":"378edb2d-252d-4df8-8570-a007350db1db","range":0,"rating":5,"reply":"We genuinely admire your positive experience with Thomas. Thank you for sharing your experience.","replyTime":"2025-07-11T09:15:00","review":"Thomas was very knowledgeable, polite and efficient. Was getting my account set up real happy with my experience","source":"Google","submissionTime":"2025-07-10T00:00:00","userName":"armstrongb8605"},{"reviewId":"94596ef0-47ae-47b9-bb0d-f333b387e4ae","range":0,"rating":5,"reply":"We are delighted to hear you love this place! Thomas will be thrilled to know about your kind words.","replyTime":"2025-07-10T09:27:00","review":"Love this place! Thomas is very professional and kind, major kudos!","source":"Google","submissionTime":"2025-07-09T00:00:00","userName":"Shawn T."},{"reviewId":"dfe90f72-7bf8-427d-a1aa-cb19286f3fed","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Thomas! So glad he made your first storage rental smooth and helpful.","replyTime":"2025-06-30T12:37:00","review":"Thomas the manager was so kind and helpful. I had bought a unit online and went to the front office and he helped me understand the app and how to get in the unit. As someone who hadn’t rented a storage unit before, this was a really great experience. Thank you Thomas!!","source":"Google","submissionTime":"2025-06-30T00:00:00","userName":"Anna"},{"reviewId":"1fdd958b-a121-4c73-bbd3-becb5212fe7a","range":0,"rating":5,"reply":"We are delighted to hear Alicia was so helpful and friendly! Thanks for recommending us for storage needs.","replyTime":"2025-06-24T13:32:00","review":"Alicia  S. Was amazing super helpful and so friendly.  Explained everything I needed to know! I recommend coming here and seeing her if ya need a storage!","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Holly P."},{"reviewId":"a0328599-3b79-4cec-a3c0-a4fded9b81f2","range":0,"rating":5,"reply":"We are delighted to hear Angela was fast, friendly and efficient! Thank you for sharing your positive experience.","replyTime":"2025-06-21T09:34:00","review":"Angela was fast, friendly and efficient!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Debbie E."},{"reviewId":"01b92de8-51da-4c8e-951d-b36ca48327c2","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our service, Wayne!","replyTime":"2025-06-21T13:57:00","review":"Great service!!!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Wayne T."},{"reviewId":"1aa59699-22a2-4a0f-bf11-3e9d04a9ce22","range":0,"rating":5,"reply":"We are delighted to hear Angela provided awesome help with your new unit! Thanks for the great feedback.","replyTime":"2025-06-21T09:59:00","review":"Angela was awesome with helping me into my new unit!!","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"xSleezerx"},{"reviewId":"dddd76a8-2f5b-4549-9a36-c5f7b82b79db","range":0,"rating":5,"reply":"We are delighted to hear Thomas provided such helpful service and answered all your questions perfectly!","replyTime":"2025-06-18T08:47:00","review":"Thomas is great! Super Helpful! Explained everything perfectly, and answered all of my questions","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Sandra D."},{"reviewId":"67facba8-3829-44ed-b9fb-8fc42e87e72e","range":0,"rating":5,"reply":"We are delighted to hear about your experience with Thomas! Thank you for recognizing his caring approach.","replyTime":"2025-06-16T11:46:00","review":"The most caring person helps you do everything. Thomas is the  best person!","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Riley M."},{"reviewId":"fdf8139f-2d34-4668-81d3-5f50ac1a9818","range":0,"rating":5,"reply":"We are glad to hear that you had a quick and easy experience with Thomas at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-26T09:29:00","review":"Thomas was great! Quick and easy. Moved stuff same day!","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Keely A."},{"reviewId":"71be9e65-dd93-44be-89d1-5a054c42f728","range":0,"rating":5,"reply":"We are delighted to hear you found our team helpful and polite, Chris! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-11T16:19:00","review":"Very helpful and polite","source":"Google","submissionTime":"2025-06-11T00:00:00","userName":"Chris"},{"reviewId":"21625224-9393-42fe-863b-a781b47d6ad2","range":0,"rating":5,"reply":"We are pleased to learn of Thomas's exemplary service. Thank you for acknowledging his clear and concise communication style.","replyTime":"2025-06-09T11:42:00","review":"Thomas was awesome! Super clear and straightforward.","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Christopher M."},{"reviewId":"c290f2a6-356c-42e9-80b3-0323b4d6bf80","range":0,"rating":5,"reply":"We are delighted to hear Caleb provided excellent service and helped you find clean storage at a great price. Your satisfaction matters to us.","replyTime":"2025-05-31T09:26:00","review":"Wonderful employee name Caleb helped me so much. Gave me a great price beautiful clean storage. It was very resourceful.","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"Shontina B."},{"reviewId":"14b7679b-0d50-4baf-9227-5469887a6c04","range":0,"rating":5,"reply":"We are delighted to hear your praise for Extra Space Storage and our team member Angela. Your kind words about her excellent service mean a lot to us.","replyTime":"2025-05-21T11:27:00","review":"I just love dealing with extra space they are a really great place to store all your stuff. And Angela is great such a joy and pleasant to deal with.","source":"Google","submissionTime":"2025-05-25T00:00:00","userName":"Johnathan B."},{"reviewId":"d9bbded1-0641-4a0b-8b71-8423d1c66ef4","range":0,"rating":2,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear that our team members, Ashley and Thomas, were able to assist you in finding the right space and explaining everything in detail. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-17T14:25:00","review":"Ashley and Thomas were helpful to get me details, however I was given one price then when signing up for everything was complete it was a different price a month. I just wish I was given the correct amount from the beginning. This is a new building!!","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Miss S."},{"reviewId":"6e4051fa-b332-4f12-b009-a80b05c11f13","range":0,"rating":4,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear that our team members, Ashley and Thomas, were able to assist you in finding the right space and explaining everything in detail. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-17T14:25:00","review":"Ashley and Thomas were helpful to get me the right space, explaining everything in detail!! This is a new building!!","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Miss S."},{"reviewId":"b3ab180d-3ed6-4260-b033-a216a96d75d4","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We are happy to hear that Thomas was very helpful.","replyTime":"2025-05-05T07:39:00","review":"Thomas was very helpful","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"isa c."},{"reviewId":"083efcac-e528-4d6e-ae5c-c2f9694c3769","range":0,"rating":5,"reply":"Thanks for sharing your experience, Chelsea! We're glad Thomas could assist you effectively.","replyTime":"2025-05-05T07:36:00","review":"Even though the size unit I was hoping for was not available at this time, Thomas was able to meet my requirements as closely as possible. He was very professional and ready to take me on a tour as soon as I walked in the door","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Chelsea M."},{"reviewId":"50308201-04fc-45b8-a7cf-801d5424aec7","range":0,"rating":1,"reply":"We apologize for falling short of meeting your expectations. Please contact us at (405) 669-3320 to discuss this further. Thank you.","replyTime":"2025-05-02T09:39:00","review":"Site manager takes it upon himself to cut a lock and change it out without you knowing. Happened twice and he played dumb right to my face when asked. Helps the company though cause once they cut the said lock off you'll have to buy another lock from them. He even took it upon himself to mail me a false policy letter contradicting himself claiming the renter is responsible for locking the unit but in the same sentence tells me he has charged me for a new lock and the delivery charged of mailing me the key EVEN THOUGH POLICY STATES ITS MY RESPONSIBILITY. Corpus in the phone also and have agreed that he has went against policy to do these things. Beware","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Brett C."},{"reviewId":"99cb0f3e-40c6-4da1-94bb-a92b69751894","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great service experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-04-28T11:12:00","review":"Great service ! Thomas was great at service","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Corina G."},{"reviewId":"37733cc6-ce5e-4ce0-8e6d-2feaeb34bced","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Thomas Miller was able to help you out a lot. Thank you for sharing your experience with us!","replyTime":"2025-04-28T11:13:00","review":"Thomas miller helped me out a lot","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Dre-on H."},{"reviewId":"fd660261-3c28-45d2-aa80-428c2c39468c","range":0,"rating":5,"reply":"We are happy to hear you found our storage clean and secure. Thank you for recommending us!","replyTime":"2025-04-21T07:36:00","review":"Very clean and secure storage. Would highly recommend.","source":"Google","submissionTime":"2025-04-20T00:00:00","userName":"Jennifer N."},{"reviewId":"ed27f30c-10ff-4612-a998-5122a3a1f9af","range":0,"rating":5,"reply":"We're happy to hear you had a quick and easy experience with Thomas at Extra Space Storage. Thank you for sharing.","replyTime":"2025-04-07T16:13:00","review":"Quick and easy Thomas was phenomenal","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Jason S."},{"reviewId":"dfdd1c61-e412-4cf6-8417-d10646dccb24","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about our clean, well-maintained site and friendly staff.","replyTime":"2025-04-06T10:21:00","review":"The site is clean, well maintained, friendly staff, and excellent location.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Alicia S."},{"reviewId":"43f79725-d5e2-494f-9221-6c733a57fe67","range":0,"rating":1,"reply":"We take your feedback seriously and apologize for any inconvenience caused by the rate increase. Our rates are based on market value to ensure fair pricing for all customers. If you have any further concerns, please feel free to contact us at (405) 669-3320.","replyTime":"2024-07-08T18:49:00","review":"RENT TRIPLED IN 12 MONTHS AVOID AT ALL COSTS\n\nDO NOT RENT HERE\n\nI have been at this location for 4 months and they raised my rate almost 40% overnight. I called and was advised that the company reserves the right to raise rates according to market value. I was with my other company for 6 years with no increases or issues.","source":"Google","submissionTime":"2025-04-04T00:00:00","userName":"Chris R."},{"reviewId":"9aedf191-fdb0-442e-b4b0-3138925afd6e","range":0,"rating":5,"reply":"We're privileged to have been able to assist you with your storage needs. Thank you for choosing Extra Space Storage. We're glad to hear that Thomas was helpful and that you found our digital access feature convenient. It's great to know that your unit was clean and ready for immediate use after your online rental. We appreciate your positive feedback and hope your experience continues to be a good one.","replyTime":"2025-04-03T13:01:00","review":"Thomas is very helpful and easy to deal with. Digital access via the extra space app is great. Unit was clean and ready the same day I rented it online. Only been there a couple days but so far so good!","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Leah P."},{"reviewId":"bcb4145f-19b6-4fe0-b6be-24e4b4766e87","range":0,"rating":5,"reply":"Thank you for your review, Michael Davis. We appreciate your positive feedback about our service.","replyTime":"2025-04-04T10:59:00","review":"Very professional","source":"Google","submissionTime":"2025-04-03T00:00:00","userName":"Michael D."},{"reviewId":"59ddf5f9-7d1e-4df4-b886-b2ddd85c1649","range":0,"rating":5,"reply":"We are thrilled to hear that everyone was so friendly and helpful during your experience at Extra Space Storage. Thank you for your kind words!","replyTime":"2025-03-30T07:56:00","review":"Everyone was so friendly and helpful. It was a very pleasant experience.","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"t c."},{"reviewId":"d399204f-a07a-4beb-92ce-ae280064649b","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for sharing your feedback! We're delighted to hear that you had a great experience with us and that our customer service met your expectations. We understand that pricing can be a factor in storage decisions, and we're sorry to see you go. We value your input and hope you'll consider us again in the future if your storage needs change.","replyTime":"2025-03-28T16:23:00","review":"I had a great experience here! Customer service was great also! The prices ended up being higher than I could afford is the only reason I moved out.","source":"Google","submissionTime":"2025-03-28T00:00:00","userName":"Clauice I."},{"reviewId":"5ff32845-c8d1-47de-809c-38ba4fd92170","range":0,"rating":5,"reply":"Thank you for the positive feedback!","replyTime":"2025-03-18T15:50:00","review":"Thomas was great!","source":"Google","submissionTime":"2025-03-18T00:00:00","userName":"Taryn E."},{"reviewId":"79a001f1-acfa-469a-bc7a-5a0bfbd66b8c","range":0,"rating":5,"reply":"We're overjoyed to hear that Thomas was very professional. Thank you for your wonderful feedback.","replyTime":"2025-03-18T08:21:00","review":"Thomas was very professional","source":"Google","submissionTime":"2025-03-17T00:00:00","userName":"Eric T."},{"reviewId":"7347cf3d-937f-4d2d-ae63-33351b827024","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are glad to hear you had a positive experience with our storage facility and our team member, Thomas. We appreciate your recommendation and look forward to assisting your brother with his storage needs.","replyTime":"2025-03-15T14:01:00","review":"Very nice and spacious storage. Thomas is awesome and does not mind working with you when needed. I recommend this storage company to any anyone know. Hopefully my brother will have a unit he's moving from Georgia. Thanks for your awesome service","source":"Google","submissionTime":"2025-03-15T00:00:00","userName":"Darlene B."},{"reviewId":"3076936b-5301-42cb-9380-7cb92378a3ec","range":0,"rating":5,"reply":"Your review is appreciated. We are delighted to hear that you found our storage facility fast, friendly, new, clean, and climate-controlled. Thank you for recommending us to everyone!","replyTime":"2024-08-21T08:02:00","review":"#1\nfast friendly new clean climate controlled.   yay not to mention how awesome the staff is Mr. Thomas. I called to tell him how I had lost my keys and they were so awesome. They cut the old lock off and gave me a new one. Best customer service ever as far as a storage facility goes in my book!!!!\nrecommend for everyone","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Stevenia L."},{"reviewId":"c06d5116-f296-4665-a25b-d2416b396a2a","range":0,"rating":5,"reply":"Thank you for your review. We appreciate your positive feedback and are glad to hear you had a great experience with us.","replyTime":"2025-03-03T08:17:00","review":"Very friendly. Super easy checking, extremely clean.  Best storage unit this side of OKC.","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Kyle J."},{"reviewId":"6ed49754-fde0-4ef7-bf8e-a694b4d87fcd","range":0,"rating":5,"reply":"Your positive experience with Cindy is greatly appreciated. We're delighted to hear that she was helpful and provided such compassionate customer service. Cindy's ability to connect with customers and make them feel comfortable is truly valued. Thank you for taking the time to share your review and highlight Cindy's exceptional service.","replyTime":"2025-02-25T07:56:00","review":"I called to get a quote and spoke with Cindy. Not only was she very helpful, she was just the absolute sweetest. I kind of dumped my emotional baggage on her and she talked with me like we were lifelong friends. Cindy is the best example of what customer service should be!","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"Brandi C."},{"reviewId":"d7dce965-8293-45e7-a767-23df0a495e6c","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Jeff Jegelewicz. Thank you for sharing your experience with us.","replyTime":"2025-02-21T14:36:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Jeff J."},{"reviewId":"bc1abc03-bf7e-4bf6-9300-df132943f122","range":0,"rating":5,"reply":"We're honored to have provided timely and excellent service to accommodate your storage needs. Thank you for your positive feedback!","replyTime":"2025-02-06T12:58:00","review":"Service is timely and excellent. Staff is friendly and willing to accommodate your storage needs in whatever caps best suits.","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Saruhh"},{"reviewId":"ed2e8699-1c2d-4b18-9898-b1666e69720d","range":0,"rating":5,"reply":"Your review is appreciated. We deeply respect your kind words about our helpful and professional service. Thank you for choosing Extra Space Storage!","replyTime":"2025-02-01T12:19:00","review":"Always very helpful and very professional and a place I would recommend for all of your storage needs. Jesse that works at the front istop-notch!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Brooks B."},{"reviewId":"561cf4dc-2d1d-41ea-bcd7-9fb43cb38178","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Jesse at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-02-01T13:56:00","review":"Jesse was an outstanding employee very helpful and polite process was fast and she made it very understanding gave us a tour of multiple units to pick from without having an attitude with me asking 100+ questions.\nI highly recommend trying to deal with her if you need a place to store your belongings and feel comfortable about doing it .\nThank you Jesse ..","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"trae b."},{"reviewId":"b9e930a8-2bdc-4d26-91fe-449a7aa64521","range":0,"rating":5,"reply":"Nos alegra saber que está muy satisfecho con nuestro servicio. Gracias por tomarse el tiempo para compartir su experiencia con nosotros.","replyTime":"2025-01-21T15:16:00","review":"Buen servicio muy satisfecho","source":"Google","submissionTime":"2025-01-21T00:00:00","userName":"Deibin f."},{"reviewId":"eda4a711-3f20-4df5-8473-c536b62324f2","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you found our staff super nice and very helpful. Thank you for your kind words!","replyTime":"2025-01-21T16:21:00","review":"Super nice guy very helpful","source":"Google","submissionTime":"2025-01-21T00:00:00","userName":"Lester A."},{"reviewId":"90b6c812-d23c-4d0e-a677-7a66c3b88159","range":0,"rating":5,"reply":"We're happy to hear that Thomas was amazing and super helpful. Thank you for your feedback.","replyTime":"2025-01-16T09:04:00","review":"Thomas is amazing and super helpful.","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Steph A."},{"reviewId":"20a6d597-d8a4-446d-ad50-0fff1bb82ae8","range":0,"rating":5,"reply":"We are pleased to hear that Steph provided you with amazing customer service! Thank you for your feedback.","replyTime":"2025-01-16T09:09:00","review":"Steph is amazing and has wonderful customer service!","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Samantha H."},{"reviewId":"8956c6ce-c9b4-4701-8b72-e3264e6ea71d","range":0,"rating":5,"reply":"We're thrilled to hear about the great service you received from our new team member. Thank you for sharing your experience with us!","replyTime":"2025-01-16T17:27:00","review":"Great service the new lady working there was amazing and friendly","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Kody E."},{"reviewId":"c37c3f60-d4cb-4a97-9457-46c820ea2ad1","range":0,"rating":5,"reply":"We're overjoyed to hear about your quick, friendly, honest, and affordable experience with Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-01-13T08:28:00","review":"Quick, friendly, honest and affordable service(s)","source":"Google","submissionTime":"2025-01-13T00:00:00","userName":"Matt C."},{"reviewId":"dc3dedbc-0ebe-4e4e-993c-d3c2e848a0eb","range":0,"rating":5,"reply":"We're thrilled to hear that our staff was helpful and efficient. Thank you for taking the time to share your experience with us.","replyTime":"2024-06-27T16:53:00","review":"Helpful and efficient staff","source":"Google","submissionTime":"2025-01-10T00:00:00","userName":"Rachel M."},{"reviewId":"fc1d4744-021d-4e1a-b316-c82a375324e2","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about the amazing customer service you received from Thomas at Extra Space Storage! Thank you for sharing your positive experience with us.","replyTime":"2024-12-21T13:36:00","review":"Thomas is amazing! he helps me each and every time i go into this establishment! amazing customer service i always receive when i come in and thomas is there!! please hire more people like THOMAS!!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"aqua s."},{"reviewId":"4ead00cc-520d-4bc6-800d-2a57124496d3","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We greatly appreciate your kind words.","replyTime":"2024-12-21T14:10:00","review":"Great place great service!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Michael B."},{"reviewId":"71f2cece-99a0-48eb-a340-019a53f7d7ec","range":0,"rating":2,"reply":"We're happy you had a great experience, Alexander! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2024-12-19T10:38:00","review":"Prices were good and gentleman that helped me at the office was polite and a pleasure to deal with. Unfortunately I highly disagree with being forced to Purchase storage insurance when there was nothing of value that I would be storing. It should be a optional charge.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Alexander S."},{"reviewId":"606711fd-5d8d-4e8d-ab58-1d32d56be760","range":0,"rating":5,"reply":"We are excited to hear that our staff worked well for you during your move. Thank you for sharing your experience with us!","replyTime":"2024-12-20T11:38:00","review":"Great staff, worked well for us to sell our house and move.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"David T."},{"reviewId":"29dae8ea-f517-4385-96b7-25b0bd13c27c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with us, Roger Murphy. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-20T12:03:00","review":"It was easy to call and get a reservation. When I arrived they were helpful in setting up an account and renting a storage shed. It was a pleasant experience. rlm","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Roger M."},{"reviewId":"24736d6f-b408-4a36-8248-ab33e16f1e85","range":0,"rating":5,"reply":"We're delighted to hear that Val and Thomas provided awesome service! Thank you for sharing your experience with us.","replyTime":"2024-11-16T11:37:00","review":"Val and Thomas are awesome!!!! I love this place!!!","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Mary M."},{"reviewId":"60fc91e7-1b75-4531-b99c-bd5b82168176","range":0,"rating":5,"reply":"We're privileged to have provided you with great service! Thank you for choosing Extra Space Storage.","replyTime":"2024-12-06T10:07:00","review":"Thomas was great!!\nHe was able to give me a storage space on short notice on a Saturday, which is unheard of.\n\nVery friendly and very clean secure storage.\n\nNumber one in my books!!!!","source":"Google","submissionTime":"2024-12-05T00:00:00","userName":"Euge"},{"reviewId":"867a9857-a087-40ac-bf30-bcb0c41b2e15","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback on Shelby's service.","replyTime":"2024-12-04T09:11:00","review":"Shelby was super nice","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Devantae F."},{"reviewId":"ddde9af5-f3f1-48e5-a94d-b9529654d93a","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Thomas provided you with excellent customer service.","replyTime":"2024-11-27T09:10:00","review":"Thomas Miler helped me today with  leasing a storage. He was super helpful and nice…. Great customer service 10/10 service","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"ravene h."},{"reviewId":"7dacc7fc-ef21-4f4e-ae22-0d2c4c7c96af","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2024-11-23T15:48:00","review":"Awesome  best ever","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Rocky “."},{"reviewId":"2a027397-8b13-4bfb-a1ca-258af9708011","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We are glad to hear that Thomas provided professional service and answered all your questions.","replyTime":"2024-11-19T12:54:00","review":"Very nice facility. Thomas was very professional and answered all of our questions. Would definitely recommend this facility to anyone needing a good place to store their items.","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"Ashley G."},{"reviewId":"ef41f77c-395e-46d9-8110-4a8536676631","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2024-11-15T13:29:00","review":"Very great place to store your goods","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Darreal W."},{"reviewId":"acbfe58f-f07f-41ca-a86e-bb5e921c4d45","range":0,"rating":5,"reply":"We are thrilled to hear that you found our service helpful and efficient. Thank you for your kind words!","replyTime":"2024-11-12T13:38:00","review":"Was very helpful and efficient. Super friendly.","source":"Google","submissionTime":"2024-11-12T00:00:00","userName":"Latisha D."},{"reviewId":"52045269-5c06-40f5-85a7-538753eab3c1","range":0,"rating":5,"reply":"Your positive experience with Thomas is greatly appreciated! Thank you for sharing your feedback.","replyTime":"2024-11-07T08:18:00","review":"Thomas helped me tremendously!! Would definitely recommend!","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"Garrett D."},{"reviewId":"20f61978-0f36-46c5-bba0-9577c11995d9","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with Thomas at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-08T09:59:00","review":"Thomas was very sweet an got things down an with reasonable pricing great location","source":"Google","submissionTime":"2024-11-07T00:00:00","userName":"golden j."},{"reviewId":"1a8a4b06-0d39-4fca-b52c-3b544a97d358","range":0,"rating":5,"reply":"Thank you for your positive feedback! We are thrilled to hear that you found our storage facility fast, friendly, and affordable.","replyTime":"2024-10-28T09:21:00","review":"Nice place fast and friendly and affordable","source":"Google","submissionTime":"2024-10-28T00:00:00","userName":"Candrace A."},{"reviewId":"cba2edd8-efc5-4660-84ca-d828ad63cbd9","range":0,"rating":5,"reply":"Great to hear you had a positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2024-10-26T10:18:00","review":"Great experience","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Corey K."},{"reviewId":"c2add459-37bb-410a-b43f-96831a21c804","range":0,"rating":5,"reply":"We are overjoyed to hear that you had no problem moving and found our staff very informative. Thank you for sharing your experience.","replyTime":"2024-10-25T11:56:00","review":"Very nice\nNo problem moving very informative","source":"Google","submissionTime":"2024-10-25T00:00:00","userName":"james m."},{"reviewId":"3c6ff983-b7ab-4df7-9b8d-0b9f6c125ef0","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Nena! We're glad to hear that Thomas provided you with excellent service.","replyTime":"2024-10-14T14:43:00","review":"Thomas is awesome! He is professional, patient and kind and will get you the best deal that he can! Go see him!!!","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Nena M."},{"reviewId":"056f1af9-7291-4f52-9695-36c071e73959","range":0,"rating":5,"reply":"We are privileged to have Thomas on our team. Thank you for the positive feedback, Florenzo Guerra!","replyTime":"2024-10-12T15:04:00","review":"Thomas was such a great help, quick & fast straight to the point!","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"Florenzo G."},{"reviewId":"b1a234bf-7a11-4b98-9122-7813bb9d3d99","range":0,"rating":5,"reply":"Thank you for your feedback, Bree. We are glad to hear that Thomas provided quick and easy service for you.","replyTime":"2024-10-12T14:59:00","review":"Thomas made the process quick and easy, got us set up same day and honored the online pricing. ??","source":"Google","submissionTime":"2024-10-12T00:00:00","userName":"Bree S."},{"reviewId":"bcf4e545-cea2-4cf8-8680-dfee61e85cec","range":0,"rating":5,"reply":"Thanks! We're so appreciative of your excellent rating, Germany's! Don't hesitate to reach out to us if you ever need any assistance.","replyTime":"2024-10-05T14:11:00","review":"Christina was very helpful and professional. Would definitely recommend this business.","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Germany's F."},{"reviewId":"f9edabe4-0ce9-4b79-a495-5a5271a7f202","range":0,"rating":5,"reply":"We're delighted to hear that Thomas was extremely nice and helpful. Thank you for sharing your experience.","replyTime":"2024-10-01T15:09:00","review":"Thomas extremely nice and helpful","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Myrna C."},{"reviewId":"07f5d19f-d81b-4f5f-bdb8-a3f5b59de56b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Ana! We're glad Thomas was able to assist you with your storage unit needs.","replyTime":"2024-09-30T12:25:00","review":"Thomas was so helpful in getting our storage unit!\nHe was also a lifesaver when we forgot our keys and helped us figure out accessing our unit. Definitely recommend this facility!!","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Ana I."},{"reviewId":"554d4173-dc66-40cc-8236-486e48b943f5","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are glad to hear that you found our storage facility clean and easy to access. Thank you for sharing your experience with us, Jeffrey Lee.","replyTime":"2024-09-26T07:43:00","review":"Clean , easy access and manager and staff very helpful!","source":"Google","submissionTime":"2024-09-25T00:00:00","userName":"Jeffrey L."},{"reviewId":"527294ca-72d7-41f1-9b49-880a6f01c262","range":0,"rating":5,"reply":"Thanks for your review, Timothy Burns! We appreciate your feedback.","replyTime":"2024-09-21T12:14:00","review":"Excellent customer","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Timothy B."},{"reviewId":"cf55dfc0-44ca-4a78-8451-01a0c6ca6b7a","range":0,"rating":5,"reply":"We're overjoyed to hear that you love our place and found it helpful. Thank you for your positive feedback!","replyTime":"2024-09-21T13:53:00","review":"I love this place so helpful","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Alycia l."},{"reviewId":"0dcac008-0ccb-471f-ae2e-79d3dde5a281","range":0,"rating":5,"reply":"We are glad to hear that Thomas provided you with wonderful service and made the process seamless. Your review is appreciated.","replyTime":"2024-09-19T10:32:00","review":"Thomas helped me so much!  Wonderful service and super friendly atmosphere. Thomas made the whole process seamless. I truly appreciate his hard work! Definitely recommend!","source":"Google","submissionTime":"2024-09-19T00:00:00","userName":"Serena T."},{"reviewId":"0dc7c4be-3806-48bf-9a2a-3c9eb6e0a393","range":0,"rating":5,"reply":"We're excited to hear that Thomas was super friendly and helpful. Thank you for your wonderful feedback!","replyTime":"2024-09-16T14:29:00","review":"Super friendly Thomas helped a lot.","source":"Google","submissionTime":"2024-09-16T00:00:00","userName":"Matt P."},{"reviewId":"e090eea2-c8cb-42dd-837d-ba3814c1e9a0","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback, William Tyrone Fleming! We're glad to hear you had a great experience with our fast service at Extra Space Storage.","replyTime":"2024-09-13T07:57:00","review":"Great fast service!","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"William T."},{"reviewId":"edce909a-2a79-45eb-9b5a-e15fa7df02b9","range":0,"rating":5,"reply":"We're delighted to hear that you found our storage facility very nice and appreciated our great communication. Thank you for letting us know.","replyTime":"2024-08-22T11:54:00","review":"Very nice and great communication","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Kash H."},{"reviewId":"0576d1c3-7814-4764-93b6-6ab04b84fe0e","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Felicite! We're glad to hear you had a great experience with us. ??","replyTime":"2024-08-19T13:58:00","review":"Definitely great… greet meet as soon as I walked in love his smile ??","source":"Google","submissionTime":"2024-08-19T00:00:00","userName":"Felicite H."},{"reviewId":"02883694-35fa-4b56-98ea-047921e32767","range":0,"rating":5,"reply":"We're glad to hear you had a good experience with us, Odin of Onyx! Thank you for your feedback.","replyTime":"2024-07-23T16:10:00","review":"Good experience quick and easy first month free..!","source":"Google","submissionTime":"2024-08-14T00:00:00","userName":"Odin 0."},{"reviewId":"07c5b0cb-39d3-4cfe-b60e-d062fc6923c4","range":0,"rating":5,"reply":"Thank you for sharing. Your feedback is incredibly valuable.","replyTime":"2024-08-13T12:33:00","review":"Quick and painless","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Kelly D."},{"reviewId":"53dbaddb-6143-4358-84a2-39cda949e592","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with our location, size, and customer service!","replyTime":"2024-08-13T07:41:00","review":"Great location, size, and customer service!","source":"Google","submissionTime":"2024-08-12T00:00:00","userName":"Forever D."},{"reviewId":"177b6323-7281-4f18-b321-ffa224c99728","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear that Thomas was helpful during your move and that the units met your needs. Thank you for recommending us!","replyTime":"2024-08-07T12:03:00","review":"We use this location to store our extra gym equipment. Thomas the manager was very help during our move. The United are new and clean. Definitely recommend","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"FIIT F."},{"reviewId":"d686825d-f760-4224-b4f9-e402f3261cbd","range":0,"rating":5,"reply":"We're privileged to have assisted you, Gps Coaching. Thank you for your positive feedback!","replyTime":"2024-07-22T14:07:00","review":"Thomas was very pleasant, and helpful in setting up my account and my storage unit","source":"Google","submissionTime":"2024-07-22T00:00:00","userName":"Gps C."},{"reviewId":"edac5995-c7ea-47fb-b2ca-4a927384d166","range":0,"rating":5,"reply":"We are overjoyed to hear that Thomas provided professional service and that the facility was very clean. Thank you for sharing your experience, Mandi.","replyTime":"2024-07-20T10:41:00","review":"Thomas was my associate that helped us. He is very professional and the facility was very clean.","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Mandi M."},{"reviewId":"a29efba1-06ce-4c22-bff9-e73fb1ddf965","range":0,"rating":5,"reply":"Thank you for taking the time to leave us a positive review, Jameliece. We're glad to hear that Thomas was able to assist you quickly and professionally.","replyTime":"2024-07-15T08:09:00","review":"Very friendly and helpful. Quick and professional. Thank you Thomas.","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Jameliece M."},{"reviewId":"6327f408-2089-45ec-bc4e-f29d8d7ddc2a","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Thomas! We are glad to hear that he was able to make your transition to getting a storage unit easy and pleasant. We appreciate your recommendation and look forward to serving you in the future.","replyTime":"2024-07-11T13:06:00","review":"Thomas was awesome and sooo helpful!! Made my transition to getting a storage unit short and sweet! No complaints whatsoever. Recommend this place for storage!","source":"Google","submissionTime":"2024-07-11T00:00:00","userName":"Diamond J."},{"reviewId":"8318ce7c-59a2-41af-947a-c714a00e76d3","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We strive to provide excellent customer service at all times.","replyTime":"2024-07-11T08:26:00","review":"They are quick to answer the phone. Everyone was nice and answered all my questions . They are available at all times during their business hours! They have GREAT customer service!","source":"Google","submissionTime":"2024-07-10T00:00:00","userName":"Dana C."},{"reviewId":"1d4e8651-2faf-4086-afb2-a55498d7a20d","range":0,"rating":5,"reply":"We're grateful for your kind words, Mike! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-08T11:36:00","review":"Great service & super friendly !! 10/10","source":"Google","submissionTime":"2024-07-08T00:00:00","userName":"mike w."},{"reviewId":"39b71b48-870e-40a4-a6b7-f8a5def5cbe8","range":0,"rating":5,"reply":"Thanks for the positive feedback, Christopher! We're glad to hear you had a great experience with our super friendly service and excellent units. If you ever need anything, don't hesitate to reach out at (405) 669-3320.","replyTime":"2024-07-06T11:40:00","review":"Super friendly service and excellent units","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Christopher P."},{"reviewId":"358ed6ce-2b60-4187-87ff-8506ccbade8f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that you had a great experience with us. We look forward to serving you again in the future.","replyTime":"2024-07-03T10:09:00","review":"The owner and staff were very friendly and the storage unit was very clean!! I would definitely recommend and use them again!! Great service!!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Kreo"},{"reviewId":"37cd6c15-861a-47e4-bdfe-baeb4949c325","range":0,"rating":5,"reply":"We're overjoyed to hear that you had a great experience at our location with our nice employee. Thank you for your feedback!","replyTime":"2024-07-03T11:39:00","review":"Great location nice employee","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Ms U."},{"reviewId":"5cca8710-8c99-4c01-af4f-93ad188463d4","range":0,"rating":5,"reply":"We are privileged to have Thomas on our team and we're glad to hear about your positive experience. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-03T15:28:00","review":"Thomas did an excellent job in assisting me with my questions and the process of getting a storage unit from start to finish. I recommend Thomas for any questions and help on getting a storage unit here. Thanks Thomas!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"muvo6597"},{"reviewId":"10ec0199-4a49-4352-ac7a-1076c94cae22","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're overjoyed to hear about your positive experience with Anthony at Extra Space Storage. We strive to provide excellent customer service and we're glad to hear that he made your visit completely painless. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-01T09:14:00","review":"I had a very good experience with extra Space Storage. Anthony Salazar was the ultimate professional! He provided excellent customer service. He made my visit to Extra Space Storage completely painless. I felt I was given the VIP treatment. Completely satisfied. We need more people like Anthony working with the public. Thank you for the experience sir.","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"calvin m."},{"reviewId":"c5041f38-9840-4d74-a68f-50de71beb120","range":0,"rating":5,"reply":"We are elated to hear that you had a positive experience at our storage facility. Thank you for your kind words!","replyTime":"2024-07-01T09:42:00","review":"Place was nice, clean & most of all, service was excellent, thanks","source":"Google","submissionTime":"2024-07-01T00:00:00","userName":"scott g."},{"reviewId":"580f5a52-ef73-4f1c-8737-881c1f6f152c","range":0,"rating":2,"reply":"Your feedback is important to us. We apologize for any inconvenience you experienced at our location. We will take your comments into consideration and work to improve our services to ensure that your future experiences are more positive. Thank you for bringing this to our attention.","replyTime":"2024-06-29T09:26:00","review":"The PEOPLE at the location are GREAT, the location itself, is NOT a great idea.  IT is on a slope...so when you are trying to load a cart, it will constantly move and slalom down the hill (pro tip, if no carts, look at the bottom of the hill).  And while moving day is bad enough, they decided to make it drastically worse.  To enter the doorway 1) it is elevated (so you have to manually and physically pick up your cart to the new elevation & 2) THERE IS A 2 INCH GAP where the wheel gets stuck making it harder.  I can only assume this was done on purpose to laugh at people because why not have a ramp!!!  NOT an attorney but is this even ADA compliant...good luck if you are in a wheel chair or can't physically pick up a cart full of moving boxes to enter the facility","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Lawrence C."},{"reviewId":"a31e99c6-6b66-436b-b9c8-7502c1a753a4","range":0,"rating":4,"reply":"Thank you for your review. We are overjoyed to hear that Thomas made your renting experience easy and that you found our storage units clean and nice.","replyTime":"2024-06-24T15:06:00","review":"Thomas is a very nice person, who makes renting a unit very easy. Storage units are very clean and nice.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Janet J."},{"reviewId":"eb729c58-b0b7-4421-a2d1-c04bca124983","range":0,"rating":5,"reply":"We're glad to have been able to assist you in finding a storage unit that better suits your needs. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-16T15:24:00","review":"Manager got me moved out and into place that better suited my needs.","source":"Google","submissionTime":"2024-06-16T00:00:00","userName":"miles w."},{"reviewId":"9075f57f-41e4-434d-bbf2-70c48cb53229","range":0,"rating":5,"reply":"We are thrilled to hear that Thomas Miller provided excellent service during your storage process. Thank you for the positive feedback!","replyTime":"2024-06-14T16:26:00","review":"Thomas miller was very nice and helpful with the process he deserve 5 stars????????","source":"Google","submissionTime":"2024-06-14T00:00:00","userName":"Teresa L."},{"reviewId":"f12d6460-40aa-4ed0-be0a-8735c9afe6ea","range":0,"rating":5,"reply":"We're delighted to hear that you had a great experience with us and love your storage space. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-08T12:20:00","review":"The guy was super nice super helpful. He did a great job and I love my storage space.","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Russell N."},{"reviewId":"748a538d-69ce-43c6-932f-4a63028a762c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that you found our facility clean and our staff friendly. We appreciate your business, BetterWorld.","replyTime":"2024-06-06T13:44:00","review":"Clean and super friendly staff/manager Thomas Miller","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"BetterWorld I."},{"reviewId":"d52ae3f6-3f5b-46ff-8c57-b78f252f51cb","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback!","replyTime":"2024-05-17T11:36:00","review":"Great service. The manager was so sweet and understanding","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"Natalie G."},{"reviewId":"81472eb6-2543-47b6-8001-d4ddc79ccf52","range":0,"rating":5,"reply":"We're delighted to hear that Thomas was able to assist you and answer all of your questions! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-03T10:16:00","review":"Thomas was very welcoming and answered all of my questions!","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Tim G."},{"reviewId":"256d9fef-8eb1-4c79-af23-7ec2da79f6d4","range":0,"rating":5,"reply":"We're grateful for your kind words, Lucas! Thank you for choosing Extra Space Storage.","replyTime":"2024-05-29T16:09:00","review":"First Class Service!","source":"Google","submissionTime":"2024-05-29T00:00:00","userName":"Lucas C."},{"reviewId":"dba6e11a-f7a4-49f0-a3e1-2eb6ffd536d1","range":0,"rating":5,"reply":"Thank you immensely for your kind words. We strive to maintain a clean and well-kept facility for all our customers.","replyTime":"2024-05-29T18:18:00","review":"Very clean and well kept. It was a pleasure working with them.","source":"Google","submissionTime":"2024-05-29T00:00:00","userName":"Jane T."},{"reviewId":"2bded213-8fec-49ac-ad47-491fdc02a7df","range":0,"rating":5,"reply":"We're ecstatic to hear that you had a great experience with us! Thank you for the positive feedback.","replyTime":"2024-05-23T09:29:00","review":"Awesome guy!","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Ashley E."},{"reviewId":"c412e089-0022-44b8-8bdd-f09f943763d5","range":0,"rating":4,"reply":"Please excuse any inconvenience you may have experienced, Renee. We are here to assist you with your moving needs and will do our best to provide you with the information you need. Thank you for your feedback.","replyTime":"2024-05-22T10:32:00","review":"To ascertain the details would be to have advanced forward in my moving and I have not! Apparently I'm around a bunch of freaking morons who can't seem to get their head together and help me! Having had a stroke and Ill at moving and picking up things : I need help. One day only to another and I'll get it taken care of eventually but I'm very pleased with the courteousness and the availability. So once I get more information I'll be glad to share that with you guys . Rock on","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Renee R."},{"reviewId":"fafb91af-931c-4b47-a631-69ff3e8dae74","range":0,"rating":5,"reply":"We are delighted to hear that you had a positive experience with us, K. Thank you for your kind words and for recommending us to others. We look forward to continuing to provide you with excellent service.","replyTime":"2024-05-20T16:38:00","review":"I love this place, Thomas is very friendly, and knowledgeable, it's clean,  affordable and its the best storage facility I've been too. I will refer this place to everyone needing storage for their belongings.","source":"Google","submissionTime":"2024-05-20T00:00:00","userName":"K B."},{"reviewId":"533110dc-c4fa-4010-a3e5-6a3852bfe849","range":0,"rating":5,"reply":"Your positive experience is our top priority. We are privileged to have been able to assist you quickly and efficiently. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-13T12:17:00","review":"Thomas was very friendly and helpful. Got me set up quickly. The location and size of the unit is perfect for what I needed.","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Lesa L."},{"reviewId":"d7530dba-4622-45ea-8039-b5f6dec0c331","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Thomas was very patient and helpful during your experience with us. Thank you for taking the time to share your positive feedback!","replyTime":"2024-05-13T13:53:00","review":"Thomas was very patient and very helpful.","source":"Google","submissionTime":"2024-05-13T00:00:00","userName":"Alan G."},{"reviewId":"5f8a816c-a1f7-42de-a297-a8bca2d6b72f","range":0,"rating":5,"reply":"Thank you for the kind words, Elizabeth. We're happy to hear that Thomas was super helpful! Our team is here to serve you, so give us a call at (405) 669-3320 if you need any future assistance.\n","replyTime":"2024-05-11T14:13:00","review":"Thomas was super helpful and answered all our questions!","source":"Google","submissionTime":"2024-05-11T00:00:00","userName":"Elizabeth L."},{"reviewId":"1cddfbec-84ba-412b-9372-348905776d00","range":0,"rating":5,"reply":"Thank you for the review, Vernita! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage whenever you need us.","replyTime":"2024-05-09T13:08:00","review":"Great customer service! Representative has shown ellecent knowledge of store products and concern.","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"vernita s."},{"reviewId":"007d2600-3308-4553-85ae-f5a55af71389","range":0,"rating":5,"reply":"Hi Maggy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-05-08T14:31:00","review":"Thomas was so friendly and helpful. I would definitely recommend Extra Space for your storage needs.","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Maggy B."},{"reviewId":"616de4f1-3417-4057-947f-b5334b036e99","range":0,"rating":5,"reply":"Hi Champayne, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-05-07T13:39:00","review":"Thomas was nice and helpful he explained everything to me store was nice and clean","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Champayne T."},{"reviewId":"ca45fae1-33ff-4718-8e9c-019a0cc63dd2","range":0,"rating":5,"reply":"Hi Andrea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lisa! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-03-29T10:27:00","review":"Anthony was awesome! My auto payment kept trying to go through but kept declining. I created an online account and made a payment, but to no avail. I called, to save an Uber expense, and Anthony was so amazing! He figured out the issue, sent me an email to correct it, got the payment to go through, and was so helpful! And it took hardly anytime at all. I called 7 minutes after the office opened, and I know personally how much it can stink being bombarded the second you open a store!! Yet, he was so friendly and helpful and saved me a ton of stress and a roundtrip Uber as well! Thanks Anthony!","source":"Google","submissionTime":"2024-05-01T00:00:00","userName":"Andrea B."},{"reviewId":"751fc47c-2000-46f1-bc85-e0528ed38a6b","range":0,"rating":5,"reply":"Hi Jasmine, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 669-3320 or stop by the office if you need anything!\n","replyTime":"2024-05-03T09:35:00","review":"Good customer service","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"Jasmine M."},{"reviewId":"20d06f4f-a5f2-49d8-8234-90f84c04b47b","range":0,"rating":5,"reply":"Hi Kyle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2024-04-30T12:03:00","review":"Quick and easy rental process .\nThomas was extremely helpful .","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Kyle C."},{"reviewId":"085b9041-4e9a-489b-96f1-ecd099caef5b","range":0,"rating":5,"reply":"Hi, Lisa. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2024-04-21T10:22:00","review":"Thomas was quick and efficient","source":"Google","submissionTime":"2024-04-20T00:00:00","userName":"Lisa M."},{"reviewId":"da012fbc-839d-4b41-aa53-0211a259a031","range":0,"rating":5,"reply":"Thank you for the kind words, Michael! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-18T10:07:00","review":"Good customer service!","source":"Google","submissionTime":"2024-04-16T00:00:00","userName":"Michael R."},{"reviewId":"6aed1d0d-deef-4523-9382-0df3ac46d0d7","range":0,"rating":5,"reply":"Hello, David. Thank you for the 5-star review! We're so happy we could help. Please call (405) 669-3320 if you need anything!","replyTime":"2024-04-17T12:40:00","review":"Awesome help. Was able to get a unit","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"David S."},{"reviewId":"5a4dd8da-befe-4b57-9580-7a0d30fa64a6","range":0,"rating":5,"reply":"Hello, Russell. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything. ","replyTime":"2024-04-17T16:28:00","review":"Excellent service and conversation.","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Russell"},{"reviewId":"cfcb690e-a05d-4bc0-9349-aac1afb5fbca","range":0,"rating":5,"reply":"Hi Christian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-04-10T09:25:00","review":"Great place with even better customer service. Thomas was very helpful during the whole sign up process. He answered every question with great detail. Happy to be using this place to store my belongings.","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Christian M."},{"reviewId":"a719f5c3-9467-4377-bb49-033b3d1112a8","range":0,"rating":5,"reply":"Thank you for the kind words, Kronos2986. We're glad Thomas was able to help! Our team is here to serve you, so give us a call at (405) 669-3320 if you need any future assistance.\n","replyTime":"2024-04-10T09:22:00","review":"Thomas was very helpful and answered all of my questions. I will be recommending this Extra Space Storage to friends and family.","source":"Google","submissionTime":"2024-04-09T00:00:00","userName":"Kronos2986"},{"reviewId":"2f327d72-94df-473e-bd9e-7fda53899704","range":0,"rating":4,"reply":"Hi S.r., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with John! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-08T15:22:00","review":"John was awesome. He made things right. He took time to explain. Thanks brother","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"S.R. L."},{"reviewId":"752c7e9c-5ca4-454b-8858-0c64df926686","range":0,"rating":5,"reply":"We are thrilled you had a 5-star experience at Extra Space Storage, Amir!  Please give us a call at (405) 669-3320 if you need further assistance with your storage needs.","replyTime":"2024-04-05T16:54:00","review":"He showed me around with a great attitude answering all questions","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Amir I."},{"reviewId":"bfb107b7-fd15-4127-bd2d-5a33afcbd43b","range":0,"rating":5,"reply":"Hi Noah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (405) 669-3320 or stop by the office if you need anything!\n","replyTime":"2024-04-03T08:13:00","review":"Great service","source":"Google","submissionTime":"2024-04-02T00:00:00","userName":"Noah H."},{"reviewId":"72830e07-93ec-4f0d-b018-34f020031246","range":0,"rating":5,"reply":"Thank you for the kind words, Anita. We're glad Lisa was able to help! Our team is here to serve you, so give us a call at (405) 669-3320 if you need any future assistance.\n","replyTime":"2024-03-30T10:25:00","review":"I am very happy with the storage needs Extra space Storage has provided to me and Lisa Gorman has been a great help.","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Anita S."},{"reviewId":"0ffcb73c-0dae-4636-8b56-9052fc2c649e","range":0,"rating":5,"reply":"Thank you for the kind words, Levi! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-28T11:44:00","review":"Fantastic service by Thomas Miller! Very pleased!","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Levi F."},{"reviewId":"cefb4858-2d40-4e3b-815e-13951eaa7c46","range":0,"rating":5,"reply":"Hi Ira, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-03-27T08:24:00","review":"Thomas was cordial, helpful, thoughtful in helping me to understand the best deal to save money and to be satisfied, customer.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Ira F."},{"reviewId":"9c4ac621-54ac-4824-89ba-f28bdb9acb93","range":0,"rating":5,"reply":"Thank you for the review, Deonte! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. If you need anything, do not hesitate to reach out at 888-storage. 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