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It is clean and the price is tough to beat!!! 10/10 recommend","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Brianna W."},{"reviewId":"94f5a47b-f70d-416a-92c5-851e51fe439f","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Lee! We are glad to hear that Jaquasia provided such patient and helpful support, and we will be sure to pass along your kind words to her and the rest of the team.","replyTime":"2026-10-17T11:29:00","review":"We were clueless on how to do everything but  Jaquasia was an absolute marvel! She guided this old lady thru everything patiently and super nice! She’s an asset to your company!!!","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Lee K."},{"reviewId":"3db70134-838f-46dd-9593-9a18b2bd61e2","range":0,"rating":5,"reply":"Brandi, thank you for sharing your experience! We're glad to hear that you enjoyed quick service and easy access at Extra Space Storage.","replyTime":"2026-10-14T11:16:00","review":"Super nice, easy access, and quick !","source":"Google","submissionTime":"2026-10-14T00:00:00","userName":"Brandi S."},{"reviewId":"22ead8a0-baad-4c16-882b-3fd308123e7d","range":0,"rating":5,"reply":"Thank you, Nihkee! We're proud to hear Jaquasia and Shanique delivered exceptional service. Your love for our location means everything to us.","replyTime":"2026-10-12T18:47:00","review":"Jaquasia and Shanique were the best representatives and I absolutely love this location.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"NIHKEE B."},{"reviewId":"927d3e56-e143-4197-80ed-059af26a48b7","range":0,"rating":5,"reply":"Thank you, Natera, for sharing your experience! We're glad to hear you received great service, and we'll share your kind words with Tasha and the team.","replyTime":"2026-10-20T11:35:00","review":"Great service Tasha is really helpful ??","source":"Google","submissionTime":"2026-10-11T00:00:00","userName":"Natera H."},{"reviewId":"f7476f65-9a1d-4002-b4d1-309c3007f15a","range":0,"rating":5,"reply":"Thank you for sharing your experience Tansia! We're glad our team was able to answer all your questions and provide great service, and we appreciate you highlighting the atmosphere at Extra Space Storage.","replyTime":"2026-10-10T12:15:00","review":"Great customer service, answered all the questions I had. I love the atmosphere.","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Tansia C."},{"reviewId":"8f2f5947-9cba-48da-935f-54a46917135e","range":0,"rating":5,"reply":"Thank you for sharing your experience and for the recommendation Regina. We are glad to hear Shanique provided knowledgeable and professional service, and we will be sure to share your kind words with her and the team. Thank you for choosing Extra Space Storage!","replyTime":"2026-10-10T12:34:00","review":"The manager Shanique was very knowledgeable and professional I would definitely recommend her!!","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Regina M."},{"reviewId":"dc575502-d64a-4773-a69d-cee5a729021f","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage to your friends John. We are glad to hear that Shanique provided such courteous and helpful service, and we will be sure to share your kind words with her and the team.","replyTime":"2026-10-10T12:48:00","review":"It's been a while since I've come across some so professional and courteous. Shanique was very well informed and made me feel like a valuable customer. I've already told all my friend and this place...","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"John"},{"reviewId":"bdea71cc-8ac1-41f4-933f-50e942372c0e","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage Shakela! We are glad to hear that Shanique took the time to answer all your questions and help you feel comfortable storing with us. We will be sure to pass along your kind words to Shanique and the team.","replyTime":"2026-10-20T11:35:00","review":"Loved how Shanique explained everything in detail and repeated everything every time I asked made me very comfortable with having my thing here. ??","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Shakela S."},{"reviewId":"2b693876-2fc7-4a56-bb61-b6c1d52f02bd","range":0,"rating":5,"reply":"Richard, thank you for sharing your experience! We're glad to hear our team at Extra Space Storage was helpful and provided great service.","replyTime":"2026-10-09T13:47:00","review":"Wonderful staff and very helpful","source":"Google","submissionTime":"2026-10-09T00:00:00","userName":"Richard W."},{"reviewId":"30ea9808-80d6-443a-8887-6c874037602d","range":0,"rating":5,"reply":"Samanta, thank you for sharing your experience with Extra Space Storage! We're glad to hear that Shanique provided knowledgeable, informative support and helped make your decision easy. We will certainly share your kind words with Shanique and our team, and we look forward to serving you.","replyTime":"2026-10-02T11:14:00","review":"We were serviced by Shanique K. Today she was very informative and transparent throughout the whole process. Me and my husband asked a plethora of questions which answered without hesitation. Shanique was very knowledgeable and made our decision easy. She provided an amazing customer service experience. Thank you Shanique we hope to be longtime customers.","source":"Google","submissionTime":"2026-10-02T00:00:00","userName":"Samanta A."},{"reviewId":"2e7fffe1-8cff-4aba-8be8-20c6615733f6","range":0,"rating":5,"reply":"Thank you for sharing your experience, Jaime! We are glad to hear your visit was quick and easy, and we will be sure to share your kind words with Jaquasia and the rest of our team.","replyTime":"2026-09-28T11:29:00","review":"Jaquasia was great, service was quick and easy!","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Jaime I."},{"reviewId":"202ca1c5-25d5-47c5-b4c3-8e4ed7bd4881","range":0,"rating":5,"reply":"Thank you for sharing your experience, John. We are glad to hear Shanique was awesome, and we will be sure to pass your kind words along to her and the team!","replyTime":"2026-09-23T12:37:00","review":"Shanique was awesome!","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"John H."},{"reviewId":"d5091a09-742a-446d-8470-b807cd535837","range":0,"rating":5,"reply":"Thank you for sharing your experience, Arabia! We're glad to hear that your experience with Extra Space Storage was easy and straightforward.","replyTime":"2026-09-21T18:13:00","review":"was easy and straightforward!","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Arabia B."},{"reviewId":"c41cc331-cf10-4093-a78f-2facf0f295d2","range":0,"rating":5,"reply":"Your review is appreciated, Stephanie! We’re thrilled that Shanique provided thorough, knowledgeable, and accommodating service. It’s wonderful to hear you’re impressed with our new facility and feel confident storing your belongings with us.","replyTime":"2026-09-26T11:00:00","review":"Shanique is incredible. She is so thorough and knowledgeable about the Storage Facility and very accommodating. I am a huge fan of Extra Space Storage now and especially this location, which is brand new and very impressive. I recommend this highly to all that are going to be storing their goods and you can feel very safe coming here and feeling that you’re treated with top-notch customer","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Stephanie N."},{"reviewId":"1bd677e8-599e-4a5c-997d-f1bc73337b78","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Carla! If you need any assistance the future feel free to stop by or call us.","replyTime":"2026-02-21T15:45:00","review":"Excellent Excellent Excellent ?? ??\nThis location offer exceptional service from start to finish. They walked me thru the entire rental process. From the potential move out date , to the options of sizes to meet my need. They throughly offer great customer service and attention to detail.  They're surely my Storage Unit Company of choice.","source":"Google","submissionTime":"2026-09-18T00:00:00","userName":"carla s."},{"reviewId":"1744d5fd-61cb-4d41-96ff-6e3c3a5e2a5a","range":0,"rating":5,"reply":"Brenda, thank you for your wonderful 5-star review! We're so glad to hear you had such a positive experience at our Extra Space Storage location. It's great to know that Shaniqua provided you with professional, personable, and pleasant service, and that her knowledge was so helpful. We will certainly share your kind words with Shaniqua and the rest of our team. We appreciate you choosing Extra Space Storage!","replyTime":"2026-09-10T14:54:00","review":"We are extremely satisfied with the service received at this location. Shaniqua is amazing and represents Extra Space in a professional, personable, and pleasant manner. She truly wants to assist the customer. Your location is sure to thrive with her warm welcome and knowledge of the products available. Wish we had many more experiences like this and people like her!","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Brenda C."},{"reviewId":"a88b0f19-e248-4846-988a-3cfcd440ab8e","range":0,"rating":1,"reply":"We're disappointed to hear about your experience, Brendan. Please contact us at (302) 446-4297 to discuss your concerns further.","replyTime":"2026-09-10T07:22:00","review":"5 Star reviews are inflated due to pandering when you show up for your keys. While the contract states they will raise the price on you the raising of price is disproportionate to \"market value\" and the lack of pro-rating when you cancel makes this a very hostile business practice.","source":"Google","submissionTime":"2026-09-09T00:00:00","userName":"Brendan W."},{"reviewId":"d98fea43-96e5-472c-9284-529c99c697f4","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review, Andrew! We're so glad to hear that Shanique was amazing and provided excellent assistance with your setup. We will be sure to share your kind words with Shanique and the rest of our team. We appreciate you choosing Extra Space Storage!","replyTime":"2026-09-09T14:27:00","review":"Shanique was amazing at helping me set everything up.  Thanks so much again","source":"Google","submissionTime":"2026-09-09T00:00:00","userName":"Andrew 2."},{"reviewId":"6b6aefbf-06ed-43f8-af2b-f79e24c80414","range":0,"rating":5,"reply":"Thank you for your review. We genuinely admire your feedback, Anthony. ","replyTime":"2026-09-23T14:32:00","review":"Fabulous. LOVE, LOVE, LOVE.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Anthony C."},{"reviewId":"fe43ede1-de54-4706-874d-5503c882c037","range":0,"rating":5,"reply":"Thank you, Chamerah, for your 5-star review. We appreciate you sharing your experience and recognizing Shaniqua for her amazing and patient service at our Extra Space Storage facility. We will share your kind words with her and the team. We are sorry to hear about your negative experience with another team member last month. Please contact us at 888-STORAGE so we can assist you directly with your concerns. We value your feedback.","replyTime":"2026-09-06T08:53:00","review":"Store manager: Shaniqua not sure if that’s right but she was amazing and patient thank you\n\nLast month: forgot name of who was working around this time but was terrible get more workers like Shaniqua!","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Chamerah T."},{"reviewId":"4ca3844f-47a4-475e-b34b-5447830feee0","range":0,"rating":5,"reply":"Thank you for your 5-star review, Catherine! We're so glad to hear that Shanique was very helpful during your visit to Extra Space Storage. We will be sure to share your kind words with her and the team.","replyTime":"2026-09-03T08:46:00","review":"I really like your manager, Shanique She was very helpful.","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"Catherine C."},{"reviewId":"25682d9b-db93-416a-b6ae-248413845c61","range":0,"rating":5,"reply":"Matthew, thank you for your wonderful 5-star review! We're so glad to hear you had a fantastic experience at Extra Space Storage and that you would recommend us. It's especially great to know that our property manager made such a positive impression. We will be sure to share your kind words with them and the rest of our team. We appreciate your support!","replyTime":"2026-09-01T15:08:00","review":"My experience here was fantastic! 10 out of 10 recommend and the property manager is amazing!","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Matthew P."},{"reviewId":"62893fa8-ef51-471d-9b6b-3f141e34a88a","range":0,"rating":5,"reply":"Thank you for sharing your experience, Sherreda! We're glad the online reservation was convenient and that Shaniqua provided great customer service.","replyTime":"2026-08-29T07:50:00","review":"Very convenient to reserve a unit online. Great customer service was helpful and Office manager Shaniqua is very nice!!!","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Sherreda J."},{"reviewId":"0b8f95fc-0e26-48d5-aa06-dcbb10bc0b90","range":0,"rating":5,"reply":"Thank you, Shardi'! Shaniqua's detail-oriented service making your move a breeze reflects exactly what we strive for. We'll pass along your kind words!","replyTime":"2026-08-29T10:09:00","review":"This storage facility is top notch! Shaniqua deserves a raise her customer service is A1 she assisted every step of the way, explained everything in detail made this move truly a breeze","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Shardi' J."},{"reviewId":"21805681-8bdb-4349-a953-5d292057bffd","range":0,"rating":5,"reply":"Thank you for taking the time to share your good experience with us, Nore. We look forward to serving you again.","replyTime":"2026-08-28T13:27:00","review":"Good experience","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Nore k."},{"reviewId":"bfe53fb4-2203-44dd-bc79-7d0a9283df64","range":0,"rating":5,"reply":"Thank you for your wonderful review, Classic. We’re thrilled to hear Shamiqua was patient, helpful, and thorough throughout the process. We truly appreciate your recommendation and are happy to have you with us.\n","replyTime":"2026-08-24T15:11:00","review":"#TOPNOTCH\nI booked my storage unit with the assistance of the wonderful Shamiqua\nShe was FANTASTIC and very helpful to me, explained everything to me and very patient\nI would ABSOLUTELY recommend this facility to one and all ..\n.","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Classic R."},{"reviewId":"11dc0c75-b859-456e-9ad5-c360679c05e1","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Shanique was really nice and sweet really helpful and kind highly recommended this place to people.","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Kevin H."},{"reviewId":"513612a4-8414-47c1-84c7-8917607ce9e3","range":0,"rating":5,"reply":"We greatly appreciate your kind words, Bianca! Glad our convenient location and knowledgeable manager made a great impression.","replyTime":"2026-08-12T10:41:00","review":"It’s conveniently located close by and the manager there is very helpful and knowledgeable . Definitely recommend","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Bianca L."},{"reviewId":"e9ea7cff-613e-4aba-8f45-8a49fc5f7de9","range":0,"rating":5,"reply":"Taylor, we greatly appreciate your positive feedback about Shanique. Thank you for sharing your experience with us.","replyTime":"2026-08-12T14:16:00","review":"The 5 star review is for Shanique she was very pleasant and knowledgeable","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Taylor K."},{"reviewId":"99c75446-0104-49aa-86cd-63b372d3ad93","range":0,"rating":5,"reply":"Thank you for sharing, Kaye! We're glad our team delivered great customer service and a friendly experience.","replyTime":"2026-08-10T11:48:00","review":"Great customer service and friendly","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"Kaye D."},{"reviewId":"b775e636-9997-4308-892b-d4849b1f4798","range":0,"rating":5,"reply":"Thank you for your review, cliffsellers. Jaquasia and Shanique's patience and care for your Dad truly reflect our commitment to great service.","replyTime":"2026-08-11T07:41:00","review":"Needed a unit last minute. This place was admirable and catered to our needs. Jaquasia and Shanique, the women up front showed great patience with my Dad, who is a senior and doesn’t do well with technology. They helped set him up on the app, made sure he understood everything and were able to secure our unit with no issues at all. Clean and new facilities as well! Usually, I wouldn’t expect such great customer service from a business like this. But 10/10 recommend!","source":"Google","submissionTime":"2026-08-10T00:00:00","userName":"cliffsellers"},{"reviewId":"0ee45f0b-1692-47dd-b90c-65aafadffffe","range":0,"rating":5,"reply":"We sincerely value your kind words about Shanique. Her dedication reflects our commitment to exceptional service. Your recommendation means a lot to us, Tasha!","replyTime":"2026-08-09T15:17:00","review":"Shanique went above and beyond to meet all my needs and answer all my questions. She was the sweetest. Anyone thinking to of going to Cube Smart over ExtraSpace storage don’t!","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Tasha M."},{"reviewId":"1892006a-8a0f-42fb-8e27-13b987eb05ce","range":0,"rating":5,"reply":"Thank you for the 5-star rating! We're glad Extra Space Storage delivered great service for you.","replyTime":"2026-08-07T08:32:00","review":"Great service","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"l_l"},{"reviewId":"a562d949-d532-4495-8635-48bb82fff57e","range":0,"rating":5,"reply":"Thank you for sharing, Shayla! We're glad Jaquasia helped you with everything and made getting acclimated a smooth experience.","replyTime":"2026-08-06T10:46:00","review":"Jaquasia was amazing help me with everything I needed help with and getting acclimated to things","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Shayla T."},{"reviewId":"a8cd9b7c-05a2-409e-807b-7b6168262ea7","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with our staff and services. Thank you for your wonderful feedback, Matt. ","replyTime":"2026-08-05T13:51:00","review":"Thank you the staff was excellent. Accommodated us during a rainy day and allowed us to have the truck right next to the unit. They also were so helpful when we got there getting us a cart and making sure that everything was just as we needed it and they provided us with a nice lock with extra keys. We give them an A+.","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Matt D."},{"reviewId":"74882e9b-f3e8-4053-8e5e-a237e05fa48f","range":0,"rating":5,"reply":"We're privileged to have provided you with professional service. Thank you for recommending us, Jennifer. ","replyTime":"2026-08-05T14:33:00","review":"Jaquasia was very professional! She was very patient with us and informed us of all of our options. We highly recommend this business!","source":"Google","submissionTime":"2026-08-05T00:00:00","userName":"Jennifer M."},{"reviewId":"07f545c0-2439-40c3-819f-d993ff58e27e","range":0,"rating":5,"reply":"Thank you for sharing your experience, Lisa. Shanique's professional service and pleasant disposition reflect our team's commitment to excellence.","replyTime":"2026-08-04T09:31:00","review":"Shanique provide professional customer service. She explains efficiently and has a pleasant disposition. I enjoy and appreciate her service everything !!! ??????","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Lisa"},{"reviewId":"fdbdb222-35e0-4680-bd8c-36ff422502e6","range":0,"rating":5,"reply":"Your positive feedback on our team, cleanliness, and access means a lot. We look forward to serving you again, Brooke!","replyTime":"2026-08-04T15:53:00","review":"Very nice people,  super clean, easy access","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Brooke P."},{"reviewId":"dc13aa22-65d9-4c80-8c8f-65a7a93fd29b","range":0,"rating":5,"reply":"Thank you for sharing! We're glad Shanique provided friendly, clear service. We'll make sure she knows her efforts are appreciated, Charles!","replyTime":"2026-08-01T13:41:00","review":"Shanique’s service was really good, friendly, and clear on the details!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Charles H."},{"reviewId":"f2c5544f-dc6d-44b3-a188-2b27b4bfa2d3","range":0,"rating":5,"reply":"We are happy to hear Shanique delivered such courteous, knowledgeable service for you, Francis. We'll be sure to share your kind words with her!","replyTime":"2026-07-31T09:38:00","review":"Shanique was very pleasant to deal with. She was very courteous and knowledgeable and answered all questions very clearly. It was a pleasure dealing with her.","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Francis C."},{"reviewId":"7b9dfe8d-15da-4a1d-b8d5-563b7424301f","range":0,"rating":5,"reply":"Thank you for your review, Alicia! We're glad Sheniqua made a great impression. We'll be sure to pass along your kind words!","replyTime":"2026-07-31T10:59:00","review":"Excellent facility and sheniqua is great!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Alicia D."},{"reviewId":"fda44717-4f6a-45cf-886f-87e9980fddef","range":0,"rating":5,"reply":"We are privileged to have provided you with a clean, climate-controlled storage unit. Thank you for taking the time to recognize our helpful employee, Shanique.","replyTime":"2026-08-05T12:03:00","review":"Clean, climate control, helpful employee Shanique","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Ralph B."},{"reviewId":"c2e95549-79a1-49ef-9283-9071e22622af","range":0,"rating":5,"reply":"We are glad to hear your experience was quick and easy. That is exactly what we aim for. Thank you, Chris!","replyTime":"2026-07-31T13:39:00","review":"Quick and easy!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Chris G."},{"reviewId":"a8b67219-8b0c-4790-b891-b6458447ead9","range":0,"rating":3,"reply":"We value your opinion, cherron. Clearer communication about insurance and lock fees is important, especially for first-time users. We appreciate your patience.","replyTime":"2026-07-31T13:58:00","review":"as a first time storage user i was not told about insurance and lock fees but its ok i paid it. no big deal","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"cherron"},{"reviewId":"05ef99fa-b4a8-40c4-9454-87f5cbc20a90","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your experience with Shanique. We'll be sure to share your kind words with her, Brian. ","replyTime":"2026-07-29T10:48:00","review":"Shanique was so informative and kind. Loved the experience","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Brian H."},{"reviewId":"9f3c99f0-fd59-4945-bba4-5c50366c54e8","range":0,"rating":5,"reply":"Thank you immensely, Dan! Excellent service is what we strive for. We appreciate your kind words.","replyTime":"2026-07-24T09:40:00","review":"Excellent service!!","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"Dan M."},{"reviewId":"933fe3ad-22f2-463a-a814-4597572c029b","range":0,"rating":5,"reply":"We are honored to hear this, Barbara! A pleasant, detail-focused experience at a great facility is exactly what we aim for. Thank you!","replyTime":"2026-07-22T08:50:00","review":"Pleasant, attentive to detail, very nice facility!!!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"Barbara P."},{"reviewId":"bc4f5940-5289-4716-a43d-4e12ee455d6c","range":0,"rating":5,"reply":"We are elated to hear about your wonderful experience with our customer service, Chinille. Your satisfaction means everything to us, Chinille. ","replyTime":"2026-07-21T07:31:00","review":"Wonderful customer service from beginning to end very satisfied!!!","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Chinille H."},{"reviewId":"b8d08f3e-c754-41e4-b084-8bedc8f82ef4","range":0,"rating":5,"reply":"Thank you for sharing! Glad Shanique made your visit smooth — viewing clean, convenient units is exactly the experience we aim to provide.","replyTime":"2026-07-16T07:39:00","review":"came to look at a few units , Shanique was very helpful & let me view multiple units very clean and convenient.","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Posh B."},{"reviewId":"78b590f0-b1ac-47ea-b532-0a1b4a335dc3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Emily! Shanique and Sheri will love hearing this. We're glad your lock emergency was resolved with excellent service!","replyTime":"2026-07-16T12:40:00","review":"Really friendly and helpful. Had a lock emergency and Shanique came through for us in a major way. Also, shout out to Sheri from the Newark location for her assistance. Excellent service and great value!","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Emily P."},{"reviewId":"582ff4c5-064e-433a-80ed-c327ab1b68e9","range":0,"rating":5,"reply":"Thank you for your review, Sam! We're glad Shanique delivered friendly, efficient service. We'll make sure she knows her efforts are appreciated!","replyTime":"2026-07-15T07:51:00","review":"Friendly and quick service! Shanique was very helpful and efficient!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Sam C."},{"reviewId":"e6cba98f-ddec-418f-a91a-3e6f659dfc50","range":0,"rating":5,"reply":"We are honored to hear about your excellent experience! Fast, clear service and great customer interaction are what we aim for. Thank you, Von!","replyTime":"2026-07-14T12:23:00","review":"Excellent fast clear service & wonderful costumer interaction","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Von M."},{"reviewId":"20ff7f58-e789-4293-8ed2-31b1e2c1485e","range":0,"rating":5,"reply":"We are glad to hear about your clean experience! Shanique's extra effort to find your perfect space is exactly what we aim for. Thanks, Jamie!","replyTime":"2026-07-11T14:16:00","review":"Beautiful and very clean.  Shanique took extra time to help us find the perfect space!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Jamie V."},{"reviewId":"61a806f5-ff9e-4b2d-80e8-1ee078e1aaf0","range":0,"rating":5,"reply":"We are thrilled to hear that Shaniqua was friendly, professional, and answered all your questions. We appreciate your feedback, Patricia!","replyTime":"2026-07-08T18:17:00","review":"I filled out the form information online to rent a storage unit at Extra Storage.  I had some questions and Shaniqua helped me. She was very friendly, professional and answered all of my questions.","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"Patricia L."},{"reviewId":"9f85c186-d205-416a-92c5-541af9a656e4","range":0,"rating":5,"reply":"We are glad to hear check-in was easy, Carol! That's exactly the experience we aim for.","replyTime":"2026-07-07T09:58:00","review":"Easy checkin","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Carol F."},{"reviewId":"a277131e-0174-4f41-89a3-31b4950c9f22","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your great experience with our manager.","replyTime":"2026-07-03T09:41:00","review":"Appreciate the easy and user friendly process. The manager is extra knowledgeable and personable.  Great experience!","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"TeeGee"},{"reviewId":"f7adaf1b-fb96-4bf9-b546-09000ff7c06f","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Lilly. Shanique will be pleased to hear your kind words.","replyTime":"2026-07-03T10:06:00","review":"Shanique was great very helpful and knowledgeable.","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Lilly L."},{"reviewId":"ce12c474-e46e-493a-a2c9-7a905665ab05","range":0,"rating":5,"reply":"We're pleased to hear that Jaquasia provided top-tier service during your visit. Thank you for sharing your experience with us, Ralph.","replyTime":"2026-07-03T10:09:00","review":"Jaquasia was an top tier employee, one of the best that I ran into compared to other storage facilities, great job","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Ralph W."},{"reviewId":"853bcdbe-a0fb-4d93-bf53-9551d0143789","range":0,"rating":5,"reply":"Thank you for sharing! Shaniqua's effort to find great units and ease your moving stress is exactly what we strive for. We'll pass along your kind words, Mary!","replyTime":"2026-06-27T08:34:00","review":"l have two units at this location  and the customer service is commendable!! Shaniqua was able to locate two great units for me and answered all of my questions. This was so appreciated because moving and storing your personal belongings can be stressful. Thank you!! Much appreciated!! Keep up the good work!!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Mary P."},{"reviewId":"3727b2d6-3b11-4388-ac8f-e3289f545533","range":0,"rating":5,"reply":"Thank you for taking the time to share this Zohra! We're glad Shanique made your experience great.","replyTime":"2026-06-27T12:29:00","review":"Great experience. shanique was great and helpful","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Zohra P."},{"reviewId":"d93dafd0-1c87-481e-a374-fbe8d6b59277","range":0,"rating":5,"reply":"We greatly appreciate your feedback about James! Thrilled he provided excellent, polite service. Thanks for choosing Extra Space Storage!","replyTime":"2026-02-03T07:45:00","review":"She was great. Polite, helpful and friendly. Best service ever.","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Cheryl W."},{"reviewId":"87d532bc-0878-472b-b1bd-2c982482b886","range":0,"rating":5,"reply":"We are delighted to hear Jaquasia made your unit switch effortless and your move a breeze. We'll pass along the kind words!","replyTime":"2026-06-22T13:48:00","review":"Jaquasia was amazing today. I had to get a second unit for overflow and she helped me switch units effortlessly to be near my 1st unit on the same floor. Totally service oriented and helped us make our move in a breeze. Keep up the great work!","source":"Google","submissionTime":"2026-06-22T00:00:00","userName":"Rich R."},{"reviewId":"b54bea7a-4b5d-4c21-a65d-987fba8b4a9e","range":0,"rating":5,"reply":"We are honored to hear storage worked well for you, Omar! Great first experience — we hope to keep your stuff safe anytime.","replyTime":"2026-06-16T09:47:00","review":"First time, Good place to storage your stuff","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Omar S."},{"reviewId":"c22be880-0da3-4f2e-8653-799b88b2e3ec","range":0,"rating":5,"reply":"Thank you for your 5-star review, Antwan. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2026-06-16T12:35:00","review":"Thank you!!!","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Antwan"},{"reviewId":"7de98844-bb18-416f-b8cb-ec0cacc9cc23","range":0,"rating":4,"reply":"We are pleased to hear Jaquasia made your experience swift and positive. We'll share your kind words with her, Nadiya!","replyTime":"2026-06-12T15:07:00","review":"It was a pleasant experience the woman at the front jaquasia was very kind polite and made my experience a swift and positive","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Nadiya Y."},{"reviewId":"fdee5951-8351-412b-8d54-eba3665b6b5c","range":0,"rating":5,"reply":"We are utterly delighted to hear from you, Oumar! Thank you for the 5-star rating and for choosing Extra Space Storage.","replyTime":"2026-06-06T07:50:00","review":"Shanique Knotts","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Oumar S."},{"reviewId":"45a6ed60-fa34-4051-92b3-2c41fd81e647","range":0,"rating":5,"reply":"We are grateful for your feedback, V! Our team works hard to provide helpful service when you're exploring storage options.","replyTime":"2026-06-06T08:37:00","review":"Went to look at a few units and the manager was extremely helpful.","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"V B."},{"reviewId":"93a66a74-3ed1-440f-9eb5-0dd6169e3c46","range":0,"rating":5,"reply":"We are grateful for your kind words about Shanique! She'll be thrilled to know she made your rental experience great, Jim.","replyTime":"2026-06-06T10:46:00","review":"Shanique was very helpful and friendly. She made my rental experience great!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Jim H."},{"reviewId":"580bcfad-fea6-4809-9649-ce8bdac20bff","range":0,"rating":4,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, Mark! Stop by our office or give us a call if you need assistance or have any questions.","replyTime":"2026-06-03T12:27:00","review":"New facility. Great pricing. Great incorporation of technology.  The only disappointment was being given a 4th floor unit completely on other side of the facility as a senior handicapped customer. Endless similar empty units much closer I could have been offered.  However it’s just another indication of how insensitive our society has gotten towards its senior citizens.","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Mark A."},{"reviewId":"175535d8-db3f-4750-98e6-aef5d340a262","range":0,"rating":5,"reply":"Thanks for the kind words about Jaquaisa! We're thrilled she provided excellent service and made your experience positive, Game.","replyTime":"2026-06-04T08:03:00","review":"Jaquaisa was amazing.","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Game R."},{"reviewId":"a0292cf8-32ba-469f-8218-a0448613f865","range":0,"rating":5,"reply":"Adam, we are absolutely thrilled to hear you had an amazing experience with us! Your 10/10 rating means everything.","replyTime":"2026-06-03T14:14:00","review":"They were amazing 10/10","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Adam S."},{"reviewId":"ab75820a-741f-4a52-b336-f0c9eaeb270c","range":0,"rating":5,"reply":"Thank you for your review, J D! Shanique's genuine service clearly made a difference. We're thrilled you chose Extra Space Storage!","replyTime":"2026-06-02T09:48:00","review":"Shanique is beyond helpful and knowledge! I only came to checkout your unit and now I’m a member. It’s genuine service and connections that can turn a looker into a customer! Looking forward to the new connection with extra space storage! Thank you Shanique!","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"J D."},{"reviewId":"112bf11d-f6b2-482b-bfbf-e4df50430206","range":0,"rating":5,"reply":"We are glad to hear you found our customer service excellent. We appreciate your feedback Alicia!","replyTime":"2026-06-01T09:37:00","review":"Customer service was excellent","source":"Google","submissionTime":"2026-06-01T00:00:00","userName":"Alicia F."},{"reviewId":"d0f88289-2bb9-49a7-ad1c-a617e4fc3263","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Mya! We're thrilled you found our service helpful and speedy.","replyTime":"2026-06-01T13:40:00","review":"Extremely helpful & speedy! Best storage experience (thus far) that I’ve had","source":"Google","submissionTime":"2026-06-01T00:00:00","userName":"Mya W."},{"reviewId":"8791af38-ddc8-4925-bfce-2b950b326d0a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback Greg. We are thrilled to hear that Shaniqua was efficient, kind, and helpful during your visit.","replyTime":"2026-05-27T11:53:00","review":"The space was immaculate & Shaniqua was extremely efficient, kind and helpful","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Greg B."},{"reviewId":"d8b8ccfc-1776-4850-b12b-02b63fd5d1e3","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with our customer service team at Extra Space Storage, Sydney!","replyTime":"2026-05-25T13:11:00","review":"Great customer service","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"Sydney W."},{"reviewId":"282d977d-d203-4e3b-b95d-0cd0736c4c31","range":0,"rating":5,"reply":"We are elated to hear about your easy sign-up process and excellent customer service experience with us, Leanne!","replyTime":"2026-05-25T15:01:00","review":"Very easy sign-up process and excellent customer service.","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"leanne m."},{"reviewId":"e2d50344-0b22-457f-b3ad-ab6a02351565","range":0,"rating":5,"reply":"Hi Keisha, thanks for leaving a rating! We're happy to hear you had a great experience!","replyTime":"2026-05-20T09:23:00","review":"Very smooth, easy process, clean I am impressed!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Keisha"},{"reviewId":"ceb33e16-cf69-44bf-81d2-f7a3cd03f539","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience at our facility. Thank you for sharing Sakeena.","replyTime":"2026-05-20T12:29:00","review":"The facility is nice and clean, I have encountered multiple staff and they were helpful, and professional.The first time I encountered Mrs Knotts the store manager she answered all of my questions and made me feel comfortable about utilizing your facility, any questions I had she was patient and knowledgeable about the facility. I would definitely recommend this facility.","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Sakeena D."},{"reviewId":"83656b29-488d-4316-8def-97777d70ef89","range":0,"rating":5,"reply":"Your positive feedback about our customer service rep means everything, Michelle! She truly exemplifies excellent service standards.","replyTime":"2026-05-19T14:04:00","review":"The Customer Service Rep was warm, friendly, patient,courteous and knowledgeable.  She exemplifies what Customer service should be.  I thank her and wish more CSR were like her!","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Michelle S."},{"reviewId":"5f24c806-fff6-4b32-a248-87008b873bf2","range":0,"rating":5,"reply":"We are ecstatic to hear that Shanique provided such helpful service! Thank you for noting our clean, comfortable facility, Alana.","replyTime":"2026-05-19T15:27:00","review":"Shanique is awesome very informative and helpful. She explained everything efficiently and the place was clean, cool and bright.","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Alana L."},{"reviewId":"cc957093-839c-409b-893e-28a8f3f7b438","range":0,"rating":5,"reply":"We are pleased to hear our staff provided friendly, helpful service. Thank you for choosing Extra Space Storage Phil!","replyTime":"2026-05-18T13:40:00","review":"Staff was extremely friendly and helpful.","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Phil H."},{"reviewId":"4d9089d8-28dc-461c-ab78-3ceada1a2f20","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dewetta! We appreciate you recognizing our team's knowledge and welcoming approach.","replyTime":"2026-05-16T08:29:00","review":"Well knowledgeable.  Kind friendly and welcoming.","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Dewetta L."},{"reviewId":"012a8e86-9748-4e50-90e3-6d6bbaa73449","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback about our clean facility and easy access. We appreciate your review, Bryan. ","replyTime":"2026-02-06T13:52:00","review":"Clean, new.  Easy access.","source":"Google","submissionTime":"2026-05-13T00:00:00","userName":"Bryan W."},{"reviewId":"7dd318fb-abff-4eb1-8b19-ec5a640d4150","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Mrs. Knotts' professional service. Glad you're happy with your unit and pricing, Tomekhia!","replyTime":"2026-05-12T10:41:00","review":"The manager Mrs. Knotts was professional and helpful. I signed up the same day for my unit and I’m happy with the space and the price.","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"Tomekhia J."},{"reviewId":"bd737483-afee-4e4e-880f-85dfc6c0e557","range":0,"rating":5,"reply":"Thank you for sharing Jay! Jaquasia and Shaniqua provide excellent last-minute help. We appreciate recognizing their great customer service.","replyTime":"2026-05-11T15:02:00","review":"Jaquasia, Shaniqua, were the best. I came in last minute they still stayed and helped me. Great customer service!!!","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Jay H."},{"reviewId":"32dd2bca-3ada-4b32-bbd1-0ec52e9ffaab","range":0,"rating":5,"reply":"Thank you for your review Suzan! We're delighted Ms. Shanique provided exceptional service, patience, and great pricing support for your unit.","replyTime":"2026-05-09T12:30:00","review":"I am very delighted with the service and the great support Ms.Shanique offered me, &her patience in finding a unit and a good pricing. She was giving me more time to find my request. I thank her very much from the bottom of my heart.","source":"Google","submissionTime":"2026-05-09T00:00:00","userName":"suzan s."},{"reviewId":"75ec8469-53b2-4499-abdb-98f4acb29ebb","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Suha. We deeply respect your feedback.","replyTime":"2026-05-05T09:59:00","review":"Wonderful Service, Shanique was very nice , she gave us all the needed information and helped us with our reservation","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Suha R."},{"reviewId":"467796f3-cc53-4fb2-983c-6852d757682c","range":0,"rating":5,"reply":"We are delighted to hear that Shanique provided amazing service! Thank you, Chris, for sharing your positive experience with us.","replyTime":"2026-05-05T13:37:00","review":"Shanique was amazing!!","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Chris W."},{"reviewId":"ef6ef414-6edc-4f41-9d45-97d5137580d1","range":0,"rating":5,"reply":"Thank you, Sarah, for taking the time to share this! We're glad our clean facility and helpful team made your experience great.","replyTime":"2026-05-05T15:23:00","review":"The place is kept very clean & they are so helpful with any info you might need!!","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Sarah O."},{"reviewId":"9e7556d4-c596-476a-bb49-5ed49015646d","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Kameron! Thrilled Shanique provided wonderful service and answered all your questions.","replyTime":"2026-05-04T13:46:00","review":"Great Experience!!! Shanique helped me and she was wonderful!!! Answered all my questions about the unit, all around great service!","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Kameron V."},{"reviewId":"88702498-5b8e-4b12-ab49-088eaf3dd6e7","range":0,"rating":5,"reply":"We are happy to hear you recommend our amazing service! Thank you for your positive feedback.","replyTime":"2026-05-01T11:36:00","review":"The service here is amazing! I highly recommend!","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Ghost G."},{"reviewId":"29acc477-25bb-4437-9f62-305d5c3ea6ee","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Nathaniel. We're thrilled Shanique made your storage process seamless during your move.","replyTime":"2026-04-30T10:27:00","review":"The largest stress that I have had in the moving process has been how to store all of my stuff while being in between homes for my new job. Shanique was incredible, Polite, respectful, and everything I could’ve asked for to make this process go from the most stressful part to the easiest part. More than satisfied with the service, and would highly recommend that anyone else","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Nathaniel C."},{"reviewId":"fd0279a6-3525-4359-a147-a14640b4dd67","range":0,"rating":5,"reply":"We are overjoyed to hear you called and secured your unit for less! Our team works hard to provide great value and service, Kortni.","replyTime":"2026-04-30T14:14:00","review":"Glad I called instead of cancelling my reservation for my unit! The woman I spoke to was very nice & I was able to secure my unit for less than what I expected.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Kortni T."},{"reviewId":"dec63830-36fb-460c-9ec0-9914d3456671","range":0,"rating":5,"reply":"Thank you, Patrick, for your review! We're thrilled the transfer went smoothly, and Shanique provided excellent help with your big unit.","replyTime":"2026-04-30T15:09:00","review":"Ended needing a big Unit and the transfer was amazing thank you for your help Shanique","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Patrick P."},{"reviewId":"12c7f77a-bda7-4d24-a04a-5986123f5128","range":0,"rating":5,"reply":"We are overjoyed to hear about Shanique's exceptional service! Her professionalism and knowledge truly represent our commitment to customers, Ann.","replyTime":"2026-04-29T15:48:00","review":"Shanique K was a great Representative of Extra Space Storage. She was very professional, kind and patient as she explained the leasing process, rates and my current promotion. I appreciate her knowledge and willingness to work with my schedule. Thank you Shanique!!!","source":"Google","submissionTime":"2026-04-29T00:00:00","userName":"Ann k."},{"reviewId":"e37da07f-1222-4de3-8c49-d4701fb678b8","range":0,"rating":5,"reply":"Thank you for sharing your feedback about Jaquasia's professional service, Fredic. We're glad she made you feel comfortable storing your valuables with us.","replyTime":"2026-04-23T11:06:00","review":"Jaquasia very professional made feel comfortable about storaging my valuables here at ExtraSpaceStorage","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Fredric F."},{"reviewId":"8804f217-96fe-4fca-aa5c-d66694269887","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Leslie. We're glad Shaniqua provided great service.","replyTime":"2026-04-21T10:32:00","review":"Shaniqua was great she was very understanding and has a great attitude. Thank you ??","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"Leslie W."},{"reviewId":"ab7c1f3d-04db-47ee-8d60-d83a4a41949a","range":0,"rating":5,"reply":"Abigail, we are pleased to hear Shanique provided great service! We'll share your kind words with her.","replyTime":"2026-04-17T10:11:00","review":"Shanique is great!","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Abigail L."},{"reviewId":"96e84ec7-b5f1-42cb-924a-84367a71270d","range":0,"rating":5,"reply":"We are happy to hear Shanique provided helpful service. Thank you for choosing Extra Space Storage, Fred!","replyTime":"2026-04-15T09:04:00","review":"Great place. Shanique was very helpful","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Fred C."},{"reviewId":"db05f092-1019-4618-86ec-9c5c5c9c80f9","range":0,"rating":5,"reply":"We are grateful for your feedback Dan! Happy our storage facility met your cleanliness standards.","replyTime":"2026-04-15T10:45:00","review":"Great storage, Very clean","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Dan M."},{"reviewId":"d6ad46c7-8553-497e-8060-1fc16612b755","range":0,"rating":5,"reply":"Thank you for sharing your feedback about our thorough service, Tamika. We appreciate your positive review!","replyTime":"2026-04-06T17:46:00","review":"Very thorough","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Tamika H."},{"reviewId":"198e8618-aef8-49c4-bfc0-4563a4096154","range":0,"rating":5,"reply":"Thank you for sharing, Jessica! We're thrilled Shaniqua provided amazing customer service. We appreciate your positive feedback!","replyTime":"2026-04-04T09:51:00","review":"Shaniqua Knott's was amazing ?? great customer","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Jessica J."},{"reviewId":"584fd7f7-5a0b-4e22-bbc5-56744118c5d5","range":0,"rating":5,"reply":"Thank you immensely for highlighting Shanique's excellent service, Caitlin. We're thrilled she made your leasing experience smooth and efficient. ","replyTime":"2026-04-03T13:26:00","review":"Shanique made the process of leasing a unit very easy and quick!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Caitlin O."},{"reviewId":"44f6b839-d56c-4895-a879-e1a042a38f7c","range":0,"rating":5,"reply":"Thanks for the excellent service feedback! We appreciate your trust in Extra Space Storage. ","replyTime":"2026-04-03T13:12:00","review":"Excellent service","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"All A."},{"reviewId":"1014b077-04c8-49ab-aefb-80b59aab4922","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Tamara! Thank you for sharing your experience with us.","replyTime":"2026-04-01T10:28:00","review":"Had a awesome experience, The The process was smooth and needs easy and Shanique was awesome!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Tamara W."},{"reviewId":"a6126908-edaf-47ad-9e99-c0e1d8f02b65","range":0,"rating":5,"reply":"Thanks for sharing your positive experience with Shanique Knotts at our Extra Space Storage location. We appreciate your feedback and are glad to hear that you found the facility clean and informative, John.","replyTime":"2026-03-31T15:29:00","review":"Shanique Knotts is the best at this location and was very informative about the contract. This location is very clean.  No complaints whatsoever.","source":"Google","submissionTime":"2026-03-31T00:00:00","userName":"John M."},{"reviewId":"d70fd7a9-4549-4a2f-8e17-aa8b00182b6b","range":0,"rating":5,"reply":"We are happy to hear about your positive experience, Keen! Thanks for recognizing our clean facility and friendly, helpful staff.","replyTime":"2026-03-30T15:36:00","review":"Great place clean staff is always so friendly and they stop anything there doing to help there customers out.","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"keen"},{"reviewId":"efebbd17-cf96-4fcd-b1dd-6f3edd314ac6","range":0,"rating":5,"reply":"Thank you immensely for highlighting Shanique's helpful service. We're pleased she provided excellent support for your storage needs.","replyTime":"2026-03-28T11:48:00","review":"Shanique was very helpful.","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"abhishek s."},{"reviewId":"20d5cf8e-7160-4472-8165-748cfd14bde6","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Shekhar! We're thrilled Shanique provided helpful clarity and understanding.","replyTime":"2026-03-28T11:47:00","review":"Shanique Knotts at the space was very helpful. We got clarity and right understanding through her .","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Shekhar S."},{"reviewId":"a1993d9c-6ffc-4281-98a2-b595394cdd58","range":0,"rating":5,"reply":"We are thrilled to hear Jaquasia and Shaniqua provided wonderful, helpful service. Thank you for recognizing their efforts, Ashley. ","replyTime":"2026-03-28T12:17:00","review":"Jaquasia  and Shaniqua were absolutely wonderful and so helpful","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Ashley"},{"reviewId":"1c5c36a9-0072-4da7-928e-55349da10528","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience with us. Thank you for your kind words, Nakiesha!","replyTime":"2026-02-16T15:09:00","review":"Excellent service. 10 Stars for sure????????","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Nakiesha R."},{"reviewId":"2d785630-f37a-402b-a96f-6e38a4d8a716","range":0,"rating":5,"reply":"Thanks for recommending us, Mary! We're thrilled our team helped with setup, and you found great value at our secure facility.","replyTime":"2026-03-24T12:53:00","review":"Everyone at Extra Space Storage is extremely friendly, knowledgeable and helpful. I was walked through the entire rental process. They even helped me setting up my mobile App and digital access. The price was the best around and the facility is new, clean, very nice, and very secure with easy access. If you are looking for a storage unit I greatly recommend renting from Extra Space Storage at 1000 Society Dr Claymont Delaware.","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Mary M."},{"reviewId":"815086e2-e871-48e0-be29-046df2a956aa","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you experienced excellent customer service and found our facility clean.","replyTime":"2026-03-23T10:47:00","review":"Excellent customer service. Clean facility.","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Porsche D."},{"reviewId":"57f1c320-8a62-46b4-9760-6ec99b7826f8","range":0,"rating":5,"reply":"We greatly appreciate your feedback about James! We're thrilled he provided excellent service at Extra Space Storage.","replyTime":"2025-12-17T15:13:00","review":"Shanique is the best!!!","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"shawn p."},{"reviewId":"695dc910-a003-4120-bba4-5718d0b2b191","range":0,"rating":5,"reply":"We are thrilled to hear about your amazing experience! Thanks for highlighting Shanique's professionalism and our clean, secure facility.","replyTime":"2026-03-20T13:42:00","review":"I had an amazing experience when going to secure my unit rental. Manager Shanique  was super professional, friendly, and informative. We even had a good laugh! As for the facility, it’s quiet, clean, cameras everywhere and easy mobile phone access to the  building if you’d prefer that over typing in your code! The location is also in a safe and convenient area. Near the PA and Jersey line. Can’t beat it. 10/10 recommend.","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"A W."},{"reviewId":"34af86fc-afc2-4077-a3f3-5fd37350d8b8","range":0,"rating":5,"reply":"We sincerely value your feedback about our spacious units and pricing! Thrilled Shanique provided thorough, delightful service. Thanks for the perfect rating, Alexis. ","replyTime":"2026-03-20T15:06:00","review":"The facility is new and the units are spacious and fairly priced! Shanique was delightful to talk to and explained everything thoroughly","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Alexis S."},{"reviewId":"af7824a3-a7ba-4a10-bbb0-512917ba1109","range":0,"rating":5,"reply":"We are ecstatic to hear Shanique provided excellent service! Thanks for recognizing our clean facilities and transparent pricing. We appreciate your review, Emory. ","replyTime":"2026-03-20T15:06:00","review":"Shanique is super nice and answered all our questions. The facilities were amazing and so clean! Super transparent and good pricing! Definitely recommend!","source":"Google","submissionTime":"2026-03-20T00:00:00","userName":"Emory J."},{"reviewId":"5cdead3f-2bbd-4841-85fe-8a10d46a58c0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Krystal! We greatly appreciate your positive experience with Shaniqua at Extra Space Storage.","replyTime":"2026-03-16T09:57:00","review":"Easy to set up, Shaniqua was great!","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Krystal W."},{"reviewId":"c17c3d6c-53bf-4b09-98d1-a5a214b1a15f","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for taking the time to share your feedback Nyeesha.","replyTime":"2026-03-16T12:30:00","review":"Customer service is pleasant. The facility is in a great location, super clean, and was easy to lease at a great price online.","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Nyeesha R."},{"reviewId":"cbeb2096-1017-45c9-bbdb-d373fa1223d7","range":0,"rating":5,"reply":"We are elated to hear you appreciated our detailed walkthrough and organization. Thank you for choosing Extra Space Storage!","replyTime":"2026-03-06T09:56:00","review":"Detailed walkthrough & is very organized.","source":"Google","submissionTime":"2026-03-06T00:00:00","userName":"Rikko M."},{"reviewId":"98b05d05-9ae8-48c4-a543-b39cf2edc83f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Loretta! We're thrilled that James provided excellent service. Your experience matters to us.","replyTime":"2026-03-02T09:11:00","review":"James was excellent","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Loretta W."},{"reviewId":"8fe8fc66-c80c-4f49-be7f-b10a8dd0e5d9","range":0,"rating":5,"reply":"We are ecstatic to hear James provided amazing service! Thank you for sharing your positive experience with us, Dayajae.","replyTime":"2026-03-02T12:12:00","review":"James was absolutely amazing !","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Dayajae A."},{"reviewId":"02503682-35de-4117-aed4-f09c4f14455b","range":0,"rating":5,"reply":"Hi Flawlessstylesbydemi, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2026-03-02T15:06:00","review":"Great customer service","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"flawlessstylesbydemi"},{"reviewId":"72af397e-63cb-4918-b79c-dd4b039e7da9","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with James. Thank you for sharing your feedback.","replyTime":"2026-02-27T12:42:00","review":"James was great with service and very professional.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Thomas A."},{"reviewId":"be6107c1-e061-48ba-a633-af082abc72eb","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with James. Thank you for sharing your feedback with us.","replyTime":"2026-02-27T12:42:00","review":"James was very helpful throughout our process . Very professional .","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Tamiyah G."},{"reviewId":"487ed1db-a0bd-4687-a3b9-1ecf2d4fb07a","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that James was so helpful and supportive during your moves. Thank you for sharing your experience with us.","replyTime":"2026-02-18T11:46:00","review":"James was so helpful and understanding. I moved my unit 3 times lol and he was so supportive and helpful about it","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Tone D."},{"reviewId":"836f6ee7-308d-438e-8996-dcd8482f018a","range":0,"rating":5,"reply":"We're delighted to hear that Tim provided fantastic help during your visit. Thank you for sharing your experience!","replyTime":"2026-02-17T14:45:00","review":"Tim was a fantastic help. Quick, easy and very knowledgable. Great experience!","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Jamie R."},{"reviewId":"3ba77cb6-85b0-4c60-98a2-0d513448df1c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience with Extra Space Storage. Thank you immensely for your positive feedback, Odessia!","replyTime":"2026-02-16T12:20:00","review":"Great service","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"odessia g."},{"reviewId":"bb72461b-a0bd-4442-8b00-3f03fd962a7f","range":0,"rating":5,"reply":"Thank you for your review, Ender. We're glad James was able to assist you!","replyTime":"2026-02-13T15:12:00","review":"James helped us out a ton","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"ender p."},{"reviewId":"a29a221d-a3c3-454f-a768-3842e234cc2e","range":0,"rating":5,"reply":"We are privileged to have been able to assist you efficiently. Thank you for your positive feedback, Vanessa.","replyTime":"2026-02-13T15:14:00","review":"James was very helpful and to the point and fast.","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"Vanessa A."},{"reviewId":"9fb7ec84-bb17-4ffb-bf06-4de41fbc4e7c","range":0,"rating":5,"reply":"We are happy to hear James provided helpful service and accommodated your timing needs. His kindness makes a difference!","replyTime":"2026-02-09T17:36:00","review":"James the manager was very helpful and let us in a little before the building closed. He was very kind!","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Chloe B."},{"reviewId":"77cc4ce9-20b4-48c8-ab2b-ab028584d512","range":0,"rating":5,"reply":"We are happy to hear James provided helpful service and accommodated your timing needs. His kindness makes a difference!","replyTime":"2026-02-09T17:36:00","review":"James the manager was very helpful and let us in a little before the building closed. He was very kind!","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Chloe B."},{"reviewId":"00e77f75-4a74-4412-a184-956900b8300e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. James truly goes above and beyond for our customers.","replyTime":"2026-02-06T13:43:00","review":"James went above and beyond to show me all storage spots available and made the experience. Thanks","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Brian “."},{"reviewId":"b165d830-46df-40e0-9429-f6cea5782ef4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. James truly goes above and beyond for our customers.","replyTime":"2026-02-06T13:43:00","review":"James went above and beyond to show me all storage spots available and made the experience. Thanks","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Brian “."},{"reviewId":"28f4d6af-5127-4b81-80fe-d262ef1224e5","range":0,"rating":5,"reply":"Thank you for your review! We're delighted James provided awesome, professional, and fast service. Your feedback means everything to us.","replyTime":"2026-02-03T10:01:00","review":"James was awesome, professional and fast ??","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Shareeq E."},{"reviewId":"9533d7f5-14d7-4c54-a3dd-3f7ad3b5cebc","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad James made you feel welcomed and reassured about your storage needs.","replyTime":"2026-02-03T09:52:00","review":"Excellent experience from James. Use to work for PUblic storage and was terrified to store any of my goods in storage. James did an excellent job of making me feel welcomed and reassuring that my goods will be safe!","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Jade M."},{"reviewId":"742d032c-c51d-46a6-a87a-7dff811ef45e","range":0,"rating":5,"reply":"We are pleased to hear about your quick and easy experience! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-31T14:33:00","review":"Hey man, gave my information was in and out in 20 minutes","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Scott L."},{"reviewId":"d9f47450-a447-4703-a5e0-e5fa177fe3cc","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with James at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2026-01-31T16:15:00","review":"I met with James today and had a great experience. This is my second Extra Space Storage location, and I chose to move solely because of the convenient location. James made the transition easy, and the move-in process was seamless.","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Andrea F."},{"reviewId":"7ab659a2-2630-45dd-b03f-25c5b898de83","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your fantastic experience with our facility! Thank you for choosing Extra Space Storage.","replyTime":"2026-01-23T13:24:00","review":"Fantastic experience! Very nice facility\nThank you","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Tony C."},{"reviewId":"a2e35c0f-bfb1-4e4e-841e-b8f3612affbe","range":0,"rating":5,"reply":"Wow, thank you for the great rating Julie! We are so happy you had a great experience with Extra Space Storage. ","replyTime":"2026-01-23T14:05:00","review":"I can’t say enough good things about James, who helped me with my new storage unit today. He was extremely helpful, welcoming, and made sure everything went smoothly from start to finish. The facility is brand new and spotless, and the customer service truly stands out. If you’re looking for storage, this is definitely the place to go.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Julie E."},{"reviewId":"e37e4cf2-2e0e-464d-b55f-1699d0a987c7","range":0,"rating":5,"reply":"We are happy to hear you appreciate our clean facility and friendly team, Jacob!","replyTime":"2026-01-23T16:11:00","review":"Clean new building friendly staff","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Jacob M."},{"reviewId":"00171bfb-ab73-4d73-8730-959b9d13bfb2","range":0,"rating":5,"reply":"We are happy to hear you appreciate our clean facility and friendly team, Jacob!","replyTime":"2026-01-23T16:11:00","review":"Clean new building friendly staff","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Jacob M."},{"reviewId":"9e6d87b6-a238-4178-91f9-2f50eda7a076","range":0,"rating":5,"reply":"We are excited to hear James provided helpful service and you found our pricing excellent!","replyTime":"2026-01-21T14:33:00","review":"James was very helpful.\nExcellent pricing.","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Kerry D."},{"reviewId":"166d7acf-45c9-4eae-a66a-90dd3f4c0730","range":0,"rating":5,"reply":"We're pleased to hear about your great experience at Extra Space Storage. Thank you for sharing!","replyTime":"2026-01-21T17:48:00","review":"It’s been a great experience. Very helpful and I love the unit.","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Britney B."},{"reviewId":"97e9f7e5-8d61-4357-8947-a9944b4c96c0","range":0,"rating":5,"reply":"We are excited to hear James provided helpful service and you found our pricing excellent!","replyTime":"2026-01-21T14:33:00","review":"James was very helpful.\nExcellent pricing.","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Kerry D."},{"reviewId":"68ca1e8b-461e-4046-a1fd-948be43b8e3e","range":0,"rating":5,"reply":"We are utterly delighted to hear you found our facility clean and safe! Thank you for recognizing James's great service.","replyTime":"2026-01-19T15:14:00","review":"Great place - clean- safe- good service. James  is great","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Chuck Y."},{"reviewId":"7ec6629f-2269-43b5-9026-83f7e0c9b238","range":0,"rating":5,"reply":"We are utterly delighted to hear you found our facility clean and safe! Thank you for recognizing James's great service.","replyTime":"2026-01-19T15:14:00","review":"Great place - clean- safe- good service. James  is great","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Chuck Y."},{"reviewId":"dc20e4d4-063c-4d65-a754-e327580c6570","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about James! We're glad he provided helpful and friendly service.","replyTime":"2026-01-17T10:28:00","review":"James was extremely helpful and friendly","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Theresa S."},{"reviewId":"2bc99dce-627b-4ae6-a19d-3656861ed895","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled James provided excellent service and explained everything clearly. Your feedback means everything to us.","replyTime":"2026-01-17T10:41:00","review":"James was very nice  and helpful  and pleasant  he explained  everything  very well thank u again","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Trimella S."},{"reviewId":"a426eb4b-64f0-4832-b55f-fa20e4d5227d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled James made your rental experience smooth and easy. Month-to-month convenience at great prices.","replyTime":"2026-01-16T11:19:00","review":"Easy to rent. Good price and month to month. James was awesome to work with.","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"ann r."},{"reviewId":"43acd97e-1671-45d9-a60f-b8e82ca59441","range":0,"rating":5,"reply":"We are glad to hear you appreciated our polite and professional customer service team.","replyTime":"2026-01-12T15:25:00","review":"Good customer service. Very polite and professional.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Titilayo A."},{"reviewId":"00d28f09-29a2-472f-98e6-3420870f643a","range":0,"rating":5,"reply":"We are grateful for your feedback about Tim's professionalism and our clean, convenient facility. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-10T08:40:00","review":"Tim was very professional ?? explained all rules abd regulations for my storage unit ?? place is clean and convenient location ??","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Robin P."},{"reviewId":"2a890ecf-c8ea-41fb-83d9-d630bb342633","range":0,"rating":5,"reply":"We are glad to hear you appreciated the welcome! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-06T10:34:00","review":"Nice welcome","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"Abiel s."},{"reviewId":"e354cdc2-6595-494b-8132-248c834bdc87","range":0,"rating":5,"reply":"We are glad to hear you appreciated the welcome! Thanks for choosing Extra Space Storage.","replyTime":"2026-01-06T10:34:00","review":"Nice welcome","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"Abiel s."},{"reviewId":"5f6cc687-69ec-48e4-9799-17c18c5068eb","range":0,"rating":5,"reply":"We are honored to hear James provided excellent service! Thank you for sharing your positive experience with us.","replyTime":"2025-12-27T09:38:00","review":"James was excellent","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"Jen R."},{"reviewId":"68d7bafc-17dc-465b-bcc3-1b43b7fed367","range":0,"rating":5,"reply":"Your positive experience means everything to us! Thanks for appreciating our team's awesome work getting you storage space, Daniel.","replyTime":"2025-12-24T08:26:00","review":"Extra Space Storage done an awesome job at getting me storage space. I really appreciate the work that the young men done here. Thank you so much","source":"Google","submissionTime":"2025-12-23T00:00:00","userName":"Daniel J."},{"reviewId":"84a283ab-729a-4f49-b5d4-a206e616d09f","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Tim's helpful service and clear explanations.","replyTime":"2025-12-24T08:30:00","review":"Tim was very y helpful and explained everything","source":"Google","submissionTime":"2025-12-23T00:00:00","userName":"janice m."},{"reviewId":"5e46ed5b-6c9d-4239-9ce2-aef057126f6d","range":0,"rating":5,"reply":"We are absolutely thrilled to hear James provided amazing service! We'll share your kind words with him.","replyTime":"2025-12-22T16:53:00","review":"James is amazing.  Give him a raise.","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"Sam B."},{"reviewId":"be1c83f9-6425-4e8c-b093-8100b7f517f4","range":0,"rating":5,"reply":"We deeply cherish your feedback about our great manager and experience with Extra Space Storage.","replyTime":"2025-12-20T09:10:00","review":"Great manager, great experience","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Ian H."},{"reviewId":"6939f2ef-fcdf-45a0-b044-f0f24c5b0414","range":0,"rating":5,"reply":"We are overjoyed to hear you found us courteous, informative, and clean! Thanks for the recommendation, Dale.","replyTime":"2025-12-19T10:19:00","review":"Super courteous, informative, clean and exactly what I was looking for!! Would definitely recommend to others.","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Dale R."},{"reviewId":"03e00477-7f3f-4f40-b532-0e4b03b5f405","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thanks for highlighting James's helpful service and our clean facility.","replyTime":"2025-12-20T07:22:00","review":"Great Experience! Very professional and clean ! James was very kind and helpful. 10/10 recommend. Great prices yet !","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Alex M."},{"reviewId":"68764548-2d91-4823-9961-9710bc5ae1e4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Corrine! We're thrilled the signup was hassle-free and your spotless unit's convenient location works perfectly for you.","replyTime":"2025-12-17T12:58:00","review":"The experience was great. No hassle, it was easy to sign up and the unit is spotless and the location is great. It is within walking distance from my home. 5 ?? ?? ?? ?? ??.","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Corrine"},{"reviewId":"78a65dce-c6dc-44a0-810a-b4cd3716afd4","range":0,"rating":5,"reply":"We greatly appreciate your feedback about James! We're thrilled he provided excellent service at Extra Space Storage.","replyTime":"2025-12-17T15:13:00","review":"James is the best!!!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"shawn p."},{"reviewId":"173ebf37-d632-4828-b299-a97451395d0f","range":0,"rating":5,"reply":"We are overjoyed to hear about your excellent experience! Thank you for choosing Extra Space Storage.","replyTime":"2025-12-17T15:12:00","review":"Excellent service!!!!!","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Verify9S"},{"reviewId":"e4bdb937-96c8-49de-8a5a-6029751b2ea1","range":0,"rating":5,"reply":"We are pleased to hear Tim made your experience easy and you like our location!","replyTime":"2025-12-13T15:30:00","review":"Tim was friendly and polite and made the process very easy. Plus, good location.","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Latisa C."},{"reviewId":"362a4a18-4a1e-4b31-ab5d-a2a2564ba172","range":0,"rating":5,"reply":"We are honored to hear James provided wonderful service! Thank you for recognizing our team member's excellent work.","replyTime":"2025-12-12T10:09:00","review":"James was wonderful!!","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Janet D."},{"reviewId":"dadb238d-9491-40dd-be9b-6ebc0f7f66c9","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're glad your move-in process was smooth and straightforward.","replyTime":"2025-12-10T11:21:00","review":"Easy move in","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Bryant C."},{"reviewId":"4f6929a7-4699-4d76-b9ca-4426791e11d5","range":0,"rating":5,"reply":"Thank you immensely for recognizing James's detailed, attentive service. We're proud of his professional approach to customer care.","replyTime":"2025-12-12T10:09:00","review":"James was detailed & very good with his customer service; attentive and professional.","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Ronin H."},{"reviewId":"46d81baf-24b8-4c77-bd6c-3e7b41985215","range":0,"rating":5,"reply":"Thank you for recognizing James! We're thrilled he provided such helpful service at Extra Space Storage.","replyTime":"2025-12-12T10:11:00","review":"James is so nice and helpful!","source":"Google","submissionTime":"2025-12-10T00:00:00","userName":"Skyler N."},{"reviewId":"f0733384-b1d5-4e55-aeea-45ce2a8ee49a","range":0,"rating":5,"reply":"We are absolutely thrilled to hear James was nice, helpful and informative! Thanks for the great feedback, Dennis.","replyTime":"2025-12-09T07:29:00","review":"James was very nice and very helpful and very informative","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Dennis C."},{"reviewId":"3a75cacc-6d78-4b94-8085-cc43bc626800","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're pleased James was helpful and you found our facility exceptionally clean.","replyTime":"2025-12-04T08:07:00","review":"James was very helpful.  Exceptionally clean place!","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Craig P."},{"reviewId":"0254c09f-7cb8-475d-be41-581cae808943","range":0,"rating":5,"reply":"We are grateful for your kind words about James! 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