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We're glad to hear you had a great experience with our team and facility at Extra Space Storage.","replyTime":"2026-10-08T10:18:00","review":"Awesome facility,  good people.","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Hayes B."},{"reviewId":"9daeb29f-3fa6-4ab1-9543-0660b7ee1b86","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Caden! We're glad Rosie made your visit easy and fast.","replyTime":"2026-10-02T11:40:00","review":"Rosie made my visit very easy and fast","source":"Google","submissionTime":"2026-10-02T00:00:00","userName":"Caden H."},{"reviewId":"829f8b1f-4f18-4853-b6ba-418e3d55e404","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Jeffrey! We're glad to hear that you found our facility clean and our pricing reasonable. We will be sure to share your kind words with Rosie and the rest of our team.","replyTime":"2026-09-17T14:47:00","review":"Great storage facility! The location near 71st and Yale is very clean and the prices are reasonable. Ask for Rosie when you go! She's amazing!","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Jeffrey Z."},{"reviewId":"e907da36-1c3d-4306-a80e-4305a4490287","range":0,"rating":5,"reply":"Thank you for your 5-star review, Hunter! We're so glad to hear that Rosie was able to provide you with such excellent assistance every step of the way. We'll be sure to share your kind words with Rosie and the rest of our team at Extra Space Storage. We appreciate you choosing us!","replyTime":"2026-09-08T09:28:00","review":"Rosie is awesome ! Helped me every step of the way !","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Hunter B."},{"reviewId":"3d70d229-c349-4a14-9c96-856b146c8687","range":0,"rating":5,"reply":"We are glad to hear Rosie made your experience exceptional. Thank you, Sammie, for choosing Extra Space Storage!","replyTime":"2026-08-27T14:58:00","review":"Very nice facility and Rosie was so helpful","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Sammie B."},{"reviewId":"2c0b3e91-1329-4dc8-949b-5a1396e0fd5c","range":0,"rating":5,"reply":"We are thrilled to hear Rosie saved you time, Sara. We'll make sure she gets the recognition she deserves!","replyTime":"2026-08-27T15:02:00","review":"Rosie was amazing she saved me lots of time","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Sara"},{"reviewId":"e1699740-5d5d-404b-b2ee-14c4a4e92a55","range":0,"rating":5,"reply":"Thank you, Matthew! We sincerely value your 5-star recommendation and kind words.","replyTime":"2026-08-03T09:42:00","review":"5 stars all around. Highly recommend. Thank you.","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Matthew T."},{"reviewId":"c236b907-3e50-4d9e-a3e5-3e4842d86b43","range":0,"rating":5,"reply":"We deeply cherish your kind words, Parker! Glad the customer service and storage experience met your needs. Looking forward to serving you again!","replyTime":"2026-07-14T10:34:00","review":"Fantastic customer service and experience using them to store my belongings. Will definitely use them for my storage needs in the future.","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Parker"},{"reviewId":"2191acee-fa4d-4e7b-852d-745db8952b44","range":0,"rating":5,"reply":"We are elated to hear that you find our prices reasonable and the location clean and well-kept. Thank you for sharing your experience with us, D!","replyTime":"2026-06-17T11:29:00","review":"Price is pretty reasonable for my needs. Beware of the insurance up-sale. The location is very clean and well kept.  I like it overall!","source":"Google","submissionTime":"2026-06-17T00:00:00","userName":"D C."},{"reviewId":"dce7da4a-b188-4a72-a824-d76e92a6b8f9","range":0,"rating":5,"reply":"Thank you for your excellent feedback, Geraldine! We're glad to hear you appreciated our service at Extra Space Storage.","replyTime":"2026-06-11T09:32:00","review":"To 5707 E 71st Street.\nThank you for your excellent service. We truly appreciate your help and assistance!","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Geraldine G."},{"reviewId":"fb301d96-7661-4455-8212-f8a9e65a7d4f","range":0,"rating":5,"reply":"Thank you, David, for your review! We're thrilled that Uriah provided excellent service, and you found our facilities clean.","replyTime":"2026-06-07T10:02:00","review":"Uriah was very nice to work with, and the facilities are very clean.","source":"Google","submissionTime":"2026-06-07T00:00:00","userName":"David W."},{"reviewId":"7db54c04-5e0f-4b2d-8f0a-994fa1119619","range":0,"rating":5,"reply":"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Brandon. It's great to know that he was incredibly friendly, super helpful, and made the process quick and easy for you. We truly appreciate you taking the time to share your feedback about our team member and our service.","replyTime":"2025-02-11T13:25:00","review":"Uriah was really helpful and kind. Great customer service!","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Dredesha L."},{"reviewId":"b5e6d0ed-b35b-4577-a606-b062fb127828","range":0,"rating":5,"reply":"We are happy to hear Uriah provided awesome, professional service! Thank you for recognizing our team's helpful approach, Devyn.","replyTime":"2026-05-18T10:05:00","review":"Awesome service from uriah!\nVery professional and helpful","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Devyn D."},{"reviewId":"7859df4d-f10d-47a7-a37f-52e8bbdd1ffe","range":0,"rating":2,"reply":"Sorry for any inconvenience caused by the price increase, Breezy. We appreciate your feedback about our clean facility and convenient location. Please contact (918) 494-0710 regarding pricing concerns.","replyTime":"2026-05-16T08:30:00","review":"I had to turn around and move everything back out after only a couple months, because they suddenly doubled the monthly price that I had agreed to pay. Went from $80 to $180 overnight.\n\nGave two stars though, because it was a clean facility and convenient location. Extremely annoyed that I had to seek out a different storage facility and spend time and money renting a truck and moving it all again.","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Breezy D."},{"reviewId":"1969581d-1814-423b-ae58-b7913e94cb74","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience! Thanks for choosing us for your storage needs, Andrew.","replyTime":"2026-04-24T10:26:00","review":"Our experience today was excellent. Great customer service, had exactly the storage unit we needed, and the price  was very reasonable.","source":"Google","submissionTime":"2026-04-24T00:00:00","userName":"andrew l."},{"reviewId":"abdb921b-b1e0-4fa3-9677-345fbf1571bc","range":0,"rating":5,"reply":"We are thrilled to hear Uriah provided fast, respectful service and helped with a discount, Antonio!","replyTime":"2026-04-23T14:27:00","review":"Uriah, 71st street Tulsa, helped out big time with fast service. Was super respectful and even got me a discount.","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Antonio T."},{"reviewId":"afc6f2de-5e5e-4500-8eb1-ace24f762251","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kyndrah! We are so glad we could provide you with a 5-star experience.","replyTime":"2026-02-21T11:01:00","review":"Uriah was amazing she needs a raise!","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Kyndrah S."},{"reviewId":"c4c1b111-8ece-4da6-8194-a955187e746c","range":0,"rating":5,"reply":"Thanks, Brandy, for your kind words! We're glad we could help you in every way.","replyTime":"2026-04-03T12:55:00","review":"Very helpful in every way. Thank you!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Brandy K."},{"reviewId":"648afb1d-fefd-464b-8cf2-7f32c6c0ff29","range":0,"rating":5,"reply":"Thank you for your review! Thrilled Uriah provided helpful, knowledgeable service and you enjoyed our clean facility and top notch vibes.","replyTime":"2026-03-28T10:51:00","review":"Uriah was very helpful and knowledgeable, storage facility was also super clean. Vibes off this location is top notch","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"BLACKWIDOW D."},{"reviewId":"017f98fd-d35b-4e96-a27c-f6bb596737a4","range":0,"rating":5,"reply":"Justin, your positive feedback means everything! Thanks for choosing Extra Space Storage for quick, easy service.","replyTime":"2026-03-28T14:29:00","review":"Quick and easy. Price is right. Staff is nice and helpful","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Justin J."},{"reviewId":"55f98b4e-5dbd-4f10-99b0-d9498ab1c6bc","range":0,"rating":5,"reply":"We are pleased to hear Uriah provided such helpful, kind service. We appreciate your positive feedback, Liz. ","replyTime":"2026-03-21T10:00:00","review":"Uriah WAS VERY HELPFUL. SHE WAS VERY KIND AND FRIENDLY","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Liz J."},{"reviewId":"1f4098bd-67ec-4f9f-9132-7e5db83243aa","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Brandon's helpful service! Thanks for recommending our prices, cleanliness, and quality.","replyTime":"2025-10-23T12:23:00","review":"Uriah was super helpful when I needed it and made it so easy to make a change! Would highly recommend for service, good prices, cleanliness, and quality.","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Kalee P."},{"reviewId":"8535efa2-b89a-400a-9ee9-d8a98d2ed220","range":0,"rating":5,"reply":"We are utterly delighted to hear about James' exceptional care during your challenging time. He truly embodies our values of compassion and support.","replyTime":"2026-03-02T10:32:00","review":"James is SUCH an amazing person. He is kind and offers solutions which is above and beyond what most people would do. When my account fell behind and he noticed I wasn't returning calls and emails, he continually attempted to open the lines of communication with me whether by email or attempting to make calls to keep me updated about my account not even knowing I had been diagnosed with breast cancer and had been in the hospital. I am grateful for him and for you all having such a gem on your team!","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Starr F."},{"reviewId":"30b0a72e-dccd-497d-9113-8a2b9b7f7c7c","range":0,"rating":5,"reply":"Thank you for sharing your experience. Ralph! We’re so glad James made your visit pleasant and went the extra mile with a friendly greeting and helping you receive your senior discount.","replyTime":"2026-03-01T09:25:00","review":"James came from behind the counter to greet me and open the door to me.  He was friendly and efficient in recording my rental payment.  While ptrparing my statement, James checked my birthday and arranged for me to benefit from a senior discount.  Nice. All in all, a pleasant experience for me","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Ralph S."},{"reviewId":"b4bf3141-ae4a-4fb5-bece-dde6c01dd8f7","range":0,"rating":5,"reply":"We are delighted to hear James provided patient, friendly service. Thank you for taking the time to share your positive experience!","replyTime":"2026-02-28T17:10:00","review":"James was a nice guy and patient with us","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Q.L B."},{"reviewId":"ef1ff3c0-4cb1-441c-a2a3-fb2ae1705c47","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We appreciate your kind words about James and his service. Thank you, Yvonne, for sharing your experience with us.","replyTime":"2026-03-01T09:09:00","review":"James, was very nice. Was patient  with us. Knowledgeable on what he was doing.","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Yvonne B."},{"reviewId":"b0f5e189-5d82-47b6-8ef1-39fd25e99552","range":0,"rating":5,"reply":"Thank you for recognizing James' helpful service. We're thrilled he made your storage experience positive.","replyTime":"2026-02-21T11:31:00","review":"James was very helpful","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Abbie D."},{"reviewId":"a46a1f7d-e078-4ec0-9a80-b210d4bb5356","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our service!","replyTime":"2026-02-21T14:21:00","review":"Great service!","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Lynn H."},{"reviewId":"f7a9effb-b6f4-4de2-b5cc-1aafeac003fa","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our service!","replyTime":"2026-02-21T14:21:00","review":"Great service!","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Lynn H."},{"reviewId":"8405d136-5fc9-4f84-b95b-cbb1b8c2bb7f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Reece. We are glad to hear that James provided excellent customer service.","replyTime":"2026-02-17T17:32:00","review":"I absolutely recommend Extra Space Storage. The customer service is excellent and James in particular went above and beyond to ensure that I was satisfied with my service even when I was falling behind on my payments.","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Reece C."},{"reviewId":"afe402ac-3eae-4f6e-a865-cdeff09562b0","range":0,"rating":5,"reply":"We are pleased to hear that James provided excellent service and made your downsizing process flawless. Thank you for sharing your experience with us.","replyTime":"2026-02-08T08:40:00","review":"James was perfect! He helped down size and made the process flawless. It just goes to show Extra storage hires solid people! I know my stuff is safe.","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Jasmine S."},{"reviewId":"24dc8b5a-5428-491f-9528-f7d3c044d5d6","range":0,"rating":5,"reply":"We deeply cherish your feedback. James was awesome and very helpful. Thank you for sharing your experience with us.","replyTime":"2026-02-07T09:25:00","review":"James was awesome! Very helpful and kind","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Meg K."},{"reviewId":"b1cd2155-9a03-4604-90d7-84df3eb21b64","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for your wonderful feedback. Your treasures are in good hands ??.","replyTime":"2026-02-07T09:24:00","review":"They are so accommodating - they really go above and beyond.  I wish I could give them more than 5 stars.  Your treasures are in good hands??.","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Cyndi K."},{"reviewId":"b6c08f33-b1b5-472b-b43d-187966bdcfb5","range":0,"rating":5,"reply":"Thanks for the kind words about James! We're delighted he helped you find a smaller, cost-effective storage solution.","replyTime":"2026-02-03T15:27:00","review":"James helped us move to a smaller storage that saved us money so that we could keep our things. He was extremely helpful and very knowledgeable about the storages.","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Christopher F."},{"reviewId":"1a81a613-1938-4c7c-a033-e6d849843bc0","range":0,"rating":5,"reply":"Your review is appreciated! James will be thrilled to hear his help made your account update seamless.","replyTime":"2026-02-02T18:19:00","review":"James was very helpful and friendly. He made updating my account seamless.","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"John C."},{"reviewId":"fc393908-272d-4b0a-8ff5-97983e23c3cb","range":0,"rating":1,"reply":"We understand your concern about your unit cost, and we would very much appreciate the opportunity to discuss your specific situation and the pricing changes you've experienced. Please feel free to reach out to us at (918) 494-0710 to discuss this further, and we will do our best to address your concerns directly.","replyTime":"2026-01-29T16:58:00","review":"Extra space bought this place a year or two ago, and since then prices have just gone up - up - up. My unit has nearly doubled. There are definitely better deals out there!","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Matthew M."},{"reviewId":"9bfea195-5ddc-4c0d-8360-9f348141c32c","range":0,"rating":5,"reply":"We are grateful for your kind words about our customer service team!","replyTime":"2026-01-23T11:27:00","review":"Excellent customer service!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Sarah L."},{"reviewId":"191815bb-b8f3-40b7-b5da-ff0f7fc5f3b4","range":0,"rating":5,"reply":"Thanks for your kind words about our timely service and James' friendly management. We're thrilled you got the storage you needed!","replyTime":"2026-01-23T11:27:00","review":"Got the storage we needed in a timely manner.  Friendly management. Thank you, James!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Rachel P."},{"reviewId":"d51444ef-6c32-43ad-9719-bf9162d6e3e9","range":0,"rating":5,"reply":"We are grateful for your kind words about our customer service team!","replyTime":"2026-01-23T11:27:00","review":"Excellent customer service!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Sarah L."},{"reviewId":"ce41f45f-3bd7-4d0e-8eea-9c45851379d9","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad our online process was easy and you felt your belongings were secure.","replyTime":"2026-01-19T12:21:00","review":"Was a pretty easy process. Paid for the unit, got an email with all the info I needed and was able to move stuff in the same day. Property was nice and i felt like my stuff was safe. Their online process is easy.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Jonathan E."},{"reviewId":"bdd4c255-08c0-4891-819c-ac3a0b84dfe9","range":0,"rating":5,"reply":"We are delighted to hear that James was extremely helpful and explained your options thoroughly.","replyTime":"2026-01-16T16:34:00","review":"James was extremely helpful and explained all my options thoroughly. Btw, he's hilarious!","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Dawn M."},{"reviewId":"8d747002-cd77-4fee-8c0a-0479443856e4","range":0,"rating":5,"reply":"Thank you for sharing your experience with us.","replyTime":"2026-01-13T11:49:00","review":"Very helpful and pleasant!","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Amy A."},{"reviewId":"025e6899-db1e-426e-bc69-e256bf7bd769","range":0,"rating":5,"reply":"Thanks for highlighting James' helpful service! We're delighted you had a great experience with our team.","replyTime":"2026-01-13T13:33:00","review":"James is very polite and helpful! Great experience","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"ChrisandMichelle"},{"reviewId":"76815002-931b-48dd-a7be-341163b63b78","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled that James provided such excellent service.","replyTime":"2026-01-13T16:13:00","review":"James was a delight to work with, very patient, kind, considerate and thoughtful.  I wish everyone was so easy to get along with!  He deserves a raise!","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Demetra “."},{"reviewId":"ec097379-1a40-4c77-80d4-47188fbbe2b2","range":0,"rating":5,"reply":"We are thrilled to hear about your seamless experience with James! Thank you for sharing your feedback.","replyTime":"2026-01-13T18:49:00","review":"We’ve had such a seamless experience with James so far! Efficient onboarding process ????","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Julia W."},{"reviewId":"e3c70c7f-1673-4a80-b052-bddb13e00e49","range":0,"rating":5,"reply":"Thanks for highlighting our great price and clean units, Leighton! We're glad your application process was easy.","replyTime":"2026-01-05T13:48:00","review":"Great price, easy application, unit as clean as if new.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Leighton V."},{"reviewId":"b3a05987-5669-4dbd-a8f6-c63656c28071","range":0,"rating":5,"reply":"We sincerely value your feedback! Glad our team and James made your experience helpful and smooth.","replyTime":"2026-01-03T17:01:00","review":"The lady I spoke with was very helpful, James was also there to talk me thru getting my unit, very helpful.","source":"Google","submissionTime":"2026-01-03T00:00:00","userName":"Austin R."},{"reviewId":"3f74627c-e6cb-479f-86a9-f70fd8be0a5d","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled our facilities and management team provided excellent service for your storage needs.","replyTime":"2025-12-31T09:12:00","review":"Facilities are nice and management helped me with everything I needed.","source":"Google","submissionTime":"2025-12-31T00:00:00","userName":"bobby h."},{"reviewId":"6aabef93-b3dd-4b40-b77d-f2a158994c3f","range":0,"rating":5,"reply":"We are overjoyed to hear James made your experience easy and stress-free! Thanks for recognizing his helpful service.","replyTime":"2025-12-30T13:27:00","review":"James was so helpful, and made the process easy and stress free. Super nice guy!","source":"Google","submissionTime":"2025-12-30T00:00:00","userName":"Allison H."},{"reviewId":"4f98db06-c01a-4f84-99f0-dc98dc45ad58","range":0,"rating":5,"reply":"We're glad to hear about your positive experience with our 5x10 unit and our on-site manager, Brandon. We appreciate you highlighting the secure access and Brandon's friendly demeanor. It's great to know that Brandon was proactive in contacting you about the lock issue, ensuring the safety of your belongings. Thank you for sharing your feedback and recognizing the excellent service provided by our team!","replyTime":"2025-03-06T09:11:00","review":"Got a great rate on the web for their 5x10 unit. Access is secure - going in and coming out. The best part of the experience is their on-site manager named Brandon. He always says hi. He always has a smile and a kind word. When I incorrectly locked my unit, leaving it accessible to whoever is in the facility, Brandon called me to let me know and that I needed to come in to secure my 5x10. They have a great employee there!!\n\nMoving forward 9-months, I had an issue with the Extra Space app. Their new onsite-manager had become James (Brandon had been promoted) and he said to come in and he could get the app working. Now, as a former IT worker, I doubted that a facilities worker could help me but after some earlier “great service” I decided to stop by. Long story short, James amazed me with his technical knowledge and he also knew what resources he had available to him when he ran out of possible solutions. I left with my issue fixed. Thank you James.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Tannie O."},{"reviewId":"df6522f3-cd89-4161-8409-58f359fec9e7","range":0,"rating":4,"reply":"Thank you immensely for highlighting James's helpful service. We're glad he made your storage experience positive.","replyTime":"2025-12-30T07:52:00","review":"James was real helpful","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Jose N."},{"reviewId":"5baa053a-617d-4a0a-9a68-3b53d2fba9b8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lisa Brown! We're happy to hear you've had excellent service with Brenda at Extra Space Storage.","replyTime":"2024-09-20T09:45:00","review":"Excellent service I've had over 4 years. James was great","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Keema K."},{"reviewId":"3a1ae2fd-4c73-4a9b-a1ee-e5ae070bd614","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience! We're glad our agent explained everything clearly and you're happy with our facility.","replyTime":"2025-12-19T08:20:00","review":"My experience was very satisfying and the agent was efficient in explaining the terms of the rental agreement. Glad I found this facility.","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Carrol P."},{"reviewId":"92eb2744-c871-4084-8ceb-17b7c6f160bf","range":0,"rating":5,"reply":"We are thrilled to hear James provided professional, kind service and explained everything well. Thanks for recommending us!","replyTime":"2025-12-09T07:30:00","review":"I really enjoyed my experience.  James was very professional,  kind, and he explained everything very well. I would definitely recommend this storage as an top option. The best one I've had!!!","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"LovelyLeshay O."},{"reviewId":"89384ce8-c2ec-4cad-ba75-11ab83d7d2d7","range":0,"rating":5,"reply":"We are happy to hear our service helped you tremendously. Your positive feedback means a lot to us.","replyTime":"2025-11-20T10:48:00","review":"Good service helped me tremendously","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"Johnny P."},{"reviewId":"a90cd9f8-2354-46c1-98ee-2d4be01a063a","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience with our team at Extra Space Storage. It's wonderful to know that our staff was able to assist you with transferring your Mom's storage unit and made the process easy for you. We appreciate your kind words about our friendly, professional, and knowledgeable team members. We're also glad to hear that you find our location convenient, clean, and safe. Thank you for your feedback and for taking the time to leave us a five-star review!","replyTime":"2025-09-16T08:19:00","review":"The ladies managing this place are WONDERFUL! I needed some help transferring my Mom’s storage unit and these ladies made everything so easy! They are friendly, professional and knowledgeable. And the location is super convenient for us, clean and safe. Five stars all around!","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"Ann H."},{"reviewId":"76bee731-9fef-4d00-96e5-8ea028309bb9","range":0,"rating":5,"reply":"We deeply cherish your kind words about Brandon and our clean facility. Brandon's dedication to customer care truly shines through your experience!","replyTime":"2025-11-15T14:55:00","review":"The property is clean and well kept. I've seen Brandon (manager) dumping trash, keeping up cleanliness with the facility, and conversing with customers! He is always so helpful and kind. He let me know one day that my lock on my unit was not completely secured and I SO appreciated that!! I highly recommend calling Brandon if you ever need a storage unit. He will take good care of you!!","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"Me"},{"reviewId":"15838a3e-7da5-4cff-9482-cb64049180c7","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! We're thrilled our location met your cleanliness standards and provided helpful service.","replyTime":"2025-11-14T09:48:00","review":"Very helpful clean location","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"John N."},{"reviewId":"d700a105-dccc-4cd0-807c-b5745b58d594","range":0,"rating":5,"reply":"We genuinely admire your feedback about Brandon's quick service and finding your spare key! Great to hear!","replyTime":"2025-11-11T08:19:00","review":"Brandon was super quick and happened to find me a spare key! Great service all around!","source":"Google","submissionTime":"2025-11-10T00:00:00","userName":"david g."},{"reviewId":"7b7777b4-700f-4d8c-862a-e03be40f0f46","range":0,"rating":5,"reply":"We are happy to hear about your smooth online signup experience! James and Brandon appreciate your kind words about their helpful service.","replyTime":"2025-11-06T11:26:00","review":"Super easy to sign up online! James and Brandon were so helpful when I went in the office! I highly recommend this place!","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Alexie Z."},{"reviewId":"f72d75bd-692c-47d0-96ab-4444fc66d0a6","range":0,"rating":5,"reply":"We are ecstatic to hear Brandon and James provided helpful service. Thank you for recognizing their dedication!","replyTime":"2025-11-06T11:58:00","review":"Brandon and James are very helpful","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Gina H."},{"reviewId":"49bede82-1c37-446f-b792-e825e3155544","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for recommending Brandon Henson and Extra Space Storage for your storage needs.","replyTime":"2025-11-03T11:59:00","review":"I met Brandon Henson today with Extra Space Storage. He has great energy and enthusiasm and represents his company very well! I would recommend him and his company for your storage needs!","source":"Google","submissionTime":"2025-11-03T00:00:00","userName":"Jason R."},{"reviewId":"94a9be23-21dc-4f74-8e2f-9b1cc7247856","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! Brandon's kindness made your move-in seamless. We appreciate your recommendation!","replyTime":"2025-11-01T13:06:00","review":"Brandon was SO friendly and really helped the move in seamless. I can’t thank him enough for his kindness. Highly recommend!!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Jessica S."},{"reviewId":"0c90e913-b231-4aee-a8d1-d6bf9846b878","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. We're glad to hear everything is on time, clean, and working perfectly at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-10-30T12:10:00","review":"Everything is on time, clean and works perfectly. Brandon is a nice person helping the clients always. Affordable price for a great service","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Juan A."},{"reviewId":"aa212594-3f5f-481a-90e6-5240981ec136","range":0,"rating":5,"reply":"Your review is appreciated! We're glad Brandon provided friendly service during your visit with us.","replyTime":"2025-10-24T10:19:00","review":"Friendly guy at the place. Brandon","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Ant H."},{"reviewId":"f49d127f-ee8a-43d4-be8b-f6f700b78154","range":0,"rating":5,"reply":"We are thrilled to hear Brandon went above and beyond! His polite, respectful service reflects our commitment to excellent customer care.","replyTime":"2025-10-17T12:04:00","review":"Brandon helped us in all ways possible.  He went above and beyond to make sure we got everything loaded. He was polite and respectful.","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Tori W."},{"reviewId":"8a100e1f-55ba-49ae-a8ce-f8ec601261d1","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience! Your kind words about our helpful and accommodating service mean everything to us.","replyTime":"2025-10-17T12:12:00","review":"Excellent service and very helpful and accommodating!!!","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"Brian M."},{"reviewId":"55b2953e-d475-45ac-9407-7bebc83fcad9","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad Brandon was helpful in showing you your unit location.","replyTime":"2025-10-08T10:30:00","review":"Brandon was so helpful in showing me exactly where my unit was. Very nice!","source":"Google","submissionTime":"2025-10-08T00:00:00","userName":"Judy B."},{"reviewId":"3eed49a9-756a-4ad3-8d5a-7379cf805c4e","range":0,"rating":5,"reply":"Thank you for your feedback! We are glad to hear that Brandon was helpful and friendly during your visit. We appreciate you taking the time to share your positive experience with us. It's great to know that our team's efficiency and friendliness made a difference in your decision to choose Extra Space Storage. We strive to provide excellent customer service, and it's rewarding to hear when we succeed in meeting our customers' expectations.","replyTime":"2025-01-22T15:02:00","review":"Brandon is always super helpful and more than efficient! Very friendly! Fast and efficient. Definitely super glad that we made the decision to pick extra space storage as our storage company!","source":"Google","submissionTime":"2025-10-07T00:00:00","userName":"Marley A."},{"reviewId":"ce22cdcb-5e44-4e80-b669-85a083547568","range":0,"rating":5,"reply":"We are absolutely thrilled to hear James helped you find the perfect unit! Thanks for noting our clean facility and great location.","replyTime":"2025-10-04T12:27:00","review":"James did a great job showing me around and help me pick the right unit for me.\nThe place is clean, the location is great and the units are all in great condition.","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Tom"},{"reviewId":"fcde0f87-f734-4751-9e47-c79e3067fe68","range":0,"rating":5,"reply":"Thanks for the kind words! We're happy you had a great experience with us.","replyTime":"2025-10-03T08:13:00","review":"Great place!","source":"Google","submissionTime":"2025-10-02T00:00:00","userName":"Olivia P."},{"reviewId":"78fa49c3-3ff9-4113-982c-0c0ce3c1658e","range":0,"rating":5,"reply":"We are thrilled to hear Brandon provided such friendly and efficient service! Thanks for sharing your positive experience with us.","replyTime":"2025-09-26T14:28:00","review":"Brandon was friendly & so efficient!\nTook care of all of our questions!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Tracy S."},{"reviewId":"38dfb79a-1ba0-4f46-93d5-840c83ad1d8e","range":0,"rating":5,"reply":"We are delighted to hear James was super helpful! Thanks for recognizing his great service and hard work.","replyTime":"2025-09-24T15:08:00","review":"james was super helpful and let me borrow a broom ! heck even swept it while i loaded the last item good dude","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"Chicken M."},{"reviewId":"b3962da1-52b9-4ee3-8478-920443b6d72f","range":0,"rating":5,"reply":"We are glad to hear Brandon provided great service! Thanks for recommending us and for your kind words.","replyTime":"2025-09-12T12:10:00","review":"Mr. Brandon great attitude and great customer service. Most definitely broke down all information. Will most definitely recommended come see this young man. Thank you for all your help!!!","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Anthony O."},{"reviewId":"c7da83df-ed34-4716-83fd-20ab2c1d740a","range":0,"rating":5,"reply":"We are grateful for your review! Brandon's professional and helpful service makes all the difference.","replyTime":"2025-09-10T07:35:00","review":"Brandon very professional and helpful","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"Laura R."},{"reviewId":"c4623c0f-715a-4560-a3a1-b534d990018e","range":0,"rating":5,"reply":"Thank you for sharing! So glad Brandon was amazing and helpful with your storage needs.","replyTime":"2025-09-07T15:41:00","review":"Brandon was amazing and very helpful","source":"Google","submissionTime":"2025-09-06T00:00:00","userName":"LaKesha A."},{"reviewId":"e353433e-0c9f-45c3-baff-b67f227ab3ff","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! So glad Brandon was helpful with your storage needs.","replyTime":"2025-09-02T08:30:00","review":"Brandon was very helpful through my experience in needing a storage. Thank you","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"Milisa D."},{"reviewId":"7ceea2d7-10a8-46e0-a0c5-e18fb66bc332","range":0,"rating":5,"reply":"We are thrilled to hear about your excellent experience! Brandon's helpful service means everything to us. Can't wait to serve you again!","replyTime":"2025-09-02T08:28:00","review":"I waited til Labor Day to clean some last items from a move a year ago.  Have always had excellent service but today, Brandon was there with a smile and a helping hand shake!  We’ll definitely use Extra Space again.","source":"Google","submissionTime":"2025-09-01T00:00:00","userName":"John S."},{"reviewId":"0dec6635-4b70-413a-84e9-45536a3d86ef","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Brandon provided helpful service and you had a great experience.","replyTime":"2025-08-21T08:53:00","review":"Brandon was very helpful,  knows his job. Kool experience","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"chilin m."},{"reviewId":"4f5fa5bd-bf23-4d0a-81ed-27ae2b6897ba","range":0,"rating":5,"reply":"We are glad to hear you found our service convenient and excellent! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-18T09:47:00","review":"Convenient and excellent service!","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Tatiana"},{"reviewId":"ea68f53b-9f95-498e-bd9f-2676f6678dd1","range":0,"rating":5,"reply":"We are happy to hear the streamlined process worked well for your college kids! Brandon sounds amazing. Thanks for choosing us!","replyTime":"2025-08-18T13:57:00","review":"We utilized the space for our kids in college. I loved how streamlined it was to procure the unit. Our representative Brandon was super helpful to us.","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Dawn G."},{"reviewId":"f2d52548-3730-48a2-b880-1b00a5509a57","range":0,"rating":5,"reply":"Your review is appreciated. We're glad Brandon could assist you in finding the right unit. Thank you for sharing your experience!","replyTime":"2025-03-04T09:27:00","review":"Always a great experience when i go to get in my unit. Brandon is always very helpful and friendly!","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Warren L."},{"reviewId":"5e1d10a5-48ef-4e2c-899c-06f0c59efac8","range":0,"rating":5,"reply":"We are pleased to hear Brandon provided excellent service! Thanks for recognizing his hard work.","replyTime":"2025-08-17T15:26:00","review":"Brandon is goated at his job.","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Jerry V."},{"reviewId":"674f7ec4-4594-4e23-b90b-0eec4d4914bc","range":0,"rating":5,"reply":"Thank you for the kind words! So glad Brandon has taken great care of you.","replyTime":"2025-08-02T11:33:00","review":"I've been happy with them. Brandon has treated me well.","source":"Google","submissionTime":"2025-08-02T00:00:00","userName":"Jeff H."},{"reviewId":"5d177e43-6733-4d86-a8e1-68ddd597311d","range":0,"rating":5,"reply":"We are elated to hear Brandon provided excellent service! Thanks for recommending us to others, Grace!","replyTime":"2025-07-22T10:56:00","review":"Brandon was the best! Will recommend to anyone!","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Grace H."},{"reviewId":"7e9d1534-9277-415f-87e9-5b48345d1728","range":0,"rating":5,"reply":"We are delighted to hear about Brandon's kindness and that our clean facilities made your storage cleanout easier!","replyTime":"2025-07-18T08:11:00","review":"Brandon is super nice.\n\nI was cleaning out my storage.  Needed to use the restroom.   Bathroom is super nice and clean.  And dude gave me a cold bottle of water because it was super hot.","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Jack. L."},{"reviewId":"d1f910c9-002f-474f-b5b4-839a07d514d3","range":0,"rating":5,"reply":"We are delighted to hear about Brandon's exceptional service! It's wonderful to know that he has been encouraging, patient, and informative throughout your entire process. We're thrilled that Brandon's customer service skills have made such a positive impact on your experience with us. We truly appreciate you taking the time to share your feedback about how Brandon has assisted you in creating more space for making memories with your family.","replyTime":"2025-07-13T09:01:00","review":"Brandon has been encouraging, patient, and informative during this whole process.\n\nHis customer service skills are astronomical.!\n\nHe has a passion for making sure we can create extra space in our place. To create more memories with our families.","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Shala C."},{"reviewId":"c2508e55-a4ee-454f-bc02-7efd4e0b5fbe","range":0,"rating":5,"reply":"We are delighted to hear about Brandon's friendly and helpful service! Thanks for recommending us, Damien.","replyTime":"2025-07-12T07:44:00","review":"Brandon was extremely friendly and helpful while I had to wait on a customer. Couldn’t recommend enough","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Damien C."},{"reviewId":"d275f391-1735-42df-ab7c-86ebfd7d0d5d","range":0,"rating":5,"reply":"We are delighted to hear about Brandon's friendly and helpful service! Thanks for recognizing his dedication to our customers.","replyTime":"2025-07-07T18:27:00","review":"I want to thank Brandon for always being so friendly and helpful. He is truly an asset to this business.","source":"Google","submissionTime":"2025-07-07T00:00:00","userName":"Lori L."},{"reviewId":"ce0499ff-d1ec-4480-896d-977159fe1317","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Brandon! Thank you for recognizing his professionalism and expertise.","replyTime":"2025-06-24T14:06:00","review":"Brandon was very efficient, very well informed on the units, and very willing to work with me on finding the best and most affordable unit for my specific needs. Would highly recommend working with Brandon, he is a professional.","source":"Google","submissionTime":"2025-06-24T00:00:00","userName":"Jonathan C."},{"reviewId":"09127ad1-a1ed-4cfb-9a72-fae20a35a468","range":0,"rating":5,"reply":"We are delighted to hear about Brandon's excellent service! Thanks for recognizing his helpful support, Steven.","replyTime":"2025-06-19T11:00:00","review":"Brandon has been an excellent employee and has helped me numerous amount of time","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Steven"},{"reviewId":"49b3c72a-cc38-473a-9dde-c63cbda5fa66","range":0,"rating":5,"reply":"We are delighted to hear Brandon did a great job! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-18T08:34:00","review":"Brandon did a great job","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Mariposa U."},{"reviewId":"ead6775b-b5c7-4ff6-a8d1-6054c28cbe44","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Thanks for recognizing Brandon's excellent customer service.","replyTime":"2025-06-13T15:53:00","review":"Had a great experience at extra space storage. Brandon was great. Best customer service in Tulsa. Thanks again","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Jay D."},{"reviewId":"1e9cb2f6-68bd-48bd-ab64-7569ff9935c2","range":0,"rating":5,"reply":"We are delighted to hear you found our service nice and informative! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-12T12:12:00","review":"Very nice and informative!","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"Koalton B."},{"reviewId":"79bb7e3c-dfcc-4072-8b67-46960d0a96f8","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage.","replyTime":"2025-06-10T15:41:00","review":"Branden","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Gavin D."},{"reviewId":"9b1e7f02-13ff-4bb1-bf8a-2421549dff54","range":0,"rating":5,"reply":"We are delighted to hear Brandon provided outstanding service! Your feedback about his understanding approach means a lot to our team.","replyTime":"2025-06-09T17:14:00","review":"I called and spoke to Brandon on the phone and I felt he really understood what I was looking for 6 star customer service!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Cora L."},{"reviewId":"b39e9fe7-3692-4ab4-91ee-4c75b822e6e6","range":0,"rating":5,"reply":"We are delighted to hear about your great experience and that our helpful service made your wife happy!","replyTime":"2025-06-09T17:25:00","review":"Great experience made the wife happy and is always willing to help.","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Lowell C."},{"reviewId":"b0c65068-f9bf-4d55-a70f-72b1423f00f4","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with Brandon and appreciate your feedback about our regular property walks. Thank you for choosing Extra Space Storage!","replyTime":"2025-06-09T17:41:00","review":"Wonderful encounter with Brandon, Did a Great job helping me re lock my storage after it was locked open by mistake. I love that the property is walked regularly Thanks extra space!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"cakehatzombie"},{"reviewId":"bd61045f-33e1-4a4f-b77d-6cb0b5bea07d","range":0,"rating":5,"reply":"We are delighted to hear that the code issue was resolved successfully! Thank you for taking the time to share your positive experience.","replyTime":"2025-06-09T17:48:00","review":"Thanks for fixing my code!!","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"microsoft b."},{"reviewId":"b0add144-d918-4873-b1dc-908da8c23366","range":0,"rating":5,"reply":"We are delighted to hear our team was helpful! Your satisfaction matters to us at Extra Space Storage.","replyTime":"2025-06-06T11:19:00","review":"Very helpful!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Taylor J."},{"reviewId":"121dadfc-7d4f-4dd0-af4a-9e47d67d4158","range":0,"rating":5,"reply":"We are delighted to hear Brandon provided exceptional service and made you feel like family. Your kind words about his above-and-beyond assistance mean everything to us.","replyTime":"2025-06-05T07:53:00","review":"Brandon provided the best storage experience I've ever had. He went above and beyond all my expectations, making me feel like family. Anytime I needed help, he was right there. Thank you! For your outstanding service!","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Sherrie C."},{"reviewId":"48f3bfde-5533-4571-84aa-d7c648f228b9","range":0,"rating":5,"reply":"We are delighted to receive your positive feedback and thumbs up! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-03T16:32:00","review":"??????","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"Almazbek A."},{"reviewId":"1be5a95a-8aac-4373-b118-1da3a6cdaad0","range":0,"rating":5,"reply":"We are delighted to hear Brandon provided excellent service! Thank you for the 5-star review and wonderful feedback.","replyTime":"2025-06-03T08:45:00","review":"5 stars Brandon was the best guy met","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Jacob R."},{"reviewId":"20dd1bc4-00be-464b-92f6-7aa9adbe3445","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our online booking system and Brandon's excellent customer service. Your satisfaction matters to us!","replyTime":"2025-05-31T12:51:00","review":"Online booking was easy and quick. Brandon followed up afterwards and provided great customer service. Very pleased with the storage unit I chose.","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Amy M."},{"reviewId":"f73f2e01-a020-4778-b504-70172dfa0378","range":0,"rating":5,"reply":"We are delighted to hear you had a great time! Thank you for choosing Extra Space Storage.","replyTime":"2025-05-31T14:45:00","review":"we had a great time with them","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Zoe H."},{"reviewId":"b3c3c11b-d800-40b3-a05f-bc71889234f2","range":0,"rating":5,"reply":"We are delighted to hear Brandon provided excellent service! Thank you for recognizing our team's dedication to customer satisfaction.","replyTime":"2025-05-28T08:50:00","review":"Brandon was super helpful! Excellent service as always!","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Rebekah T."},{"reviewId":"b445a207-0690-4f2d-860e-9268ff6f687c","range":0,"rating":5,"reply":"We are delighted to hear Brandon provided exceptional service! Thank you for recognizing our team member's dedication to our customers.","replyTime":"2025-05-22T08:35:00","review":"Brandon was super helpful!","source":"Google","submissionTime":"2025-05-21T00:00:00","userName":"Bea S."},{"reviewId":"b0679359-b8a5-46c8-a50e-00f535c8c83c","range":0,"rating":5,"reply":"We are grateful for your feedback. Brandon is truly an asset to our team. Thank you for recognizing his helpfulness.","replyTime":"2025-05-16T11:11:00","review":"Brandon is awesome always a helping hand","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Alton E."},{"reviewId":"6a95adff-0e1b-47fc-bfcf-d168fd582464","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're happy to hear Brandon Henson was a great help to you.","replyTime":"2025-05-16T12:35:00","review":"Brandon Henson great help pleasant to talk with","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Kara M."},{"reviewId":"76ce49bb-f5cf-4afe-9e1b-640e6155ff34","range":0,"rating":5,"reply":"We're elated to hear that Brandon has been amazing and the facility meets all your needs. Thank you for your positive feedback, Will Thompson!","replyTime":"2025-05-13T14:23:00","review":"Brandon has been amazing and he is nice as well !!!!!! The facility has been everything I need it to be love the location","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Will T."},{"reviewId":"3048d362-cfde-41f6-aac9-565a1b5e5212","range":0,"rating":5,"reply":"We are overjoyed to hear that Conner provided you with amazing customer service. Your feedback is incredibly valuable.","replyTime":"2025-05-10T11:09:00","review":"Conner was amazing and had great customer service. Showed us the storage unit and had a warm smile","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Sherrie B."},{"reviewId":"4b3822cf-ba51-4c52-95dc-c9368c5b1f3e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback!","replyTime":"2025-05-08T16:22:00","review":"Friendly service!","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"Carolyn C."},{"reviewId":"e6686c49-bd74-4c25-84ca-d8c0ab383045","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are thrilled to hear about your positive experience with us!","replyTime":"2025-05-07T10:07:00","review":"Perfection, thanks y'all!","source":"Google","submissionTime":"2025-05-07T00:00:00","userName":"James A."},{"reviewId":"e82ed7e0-ee52-4b24-b56a-3ebc64042a56","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-05-07T08:52:00","review":"Highly recommend. Clean, safe and staff easily accessible.","source":"Google","submissionTime":"2025-05-06T00:00:00","userName":"Sherri D."},{"reviewId":"e410c4c6-e377-43db-8f57-5b2b54f323be","range":0,"rating":5,"reply":"We're honored to hear about your positive experience at Extra Space Storage with Brandon! Thank you for recommending our location.","replyTime":"2025-05-04T15:31:00","review":"Definitely 5 stars! I have had the best customer service from Brandon at Extra Space storage. He is always very friendly and goes above and beyond to help. The location is easily accessible and the customer service is great. I highly recommend this location!","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Stacey J."},{"reviewId":"b31f1fe0-d782-4dd5-b23f-9a15407e22ba","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback with us. Our team will work on improving these aspects to enhance the overall experience for our customers. We value your input and will use it to make necessary improvements. If you have any further concerns or suggestions, please don't hesitate to reach out to our on-site staff.","replyTime":"2024-11-08T15:51:00","review":"Brandon and Sam helped me change my address.  Took minutes and they were extremely helpfull.   Thank yall","source":"Google","submissionTime":"2025-04-29T00:00:00","userName":"Jimmy"},{"reviewId":"319e2e65-a2c2-4388-81af-ff9f43caec32","range":0,"rating":5,"reply":"We are ecstatic to hear that Brandon provided you with awesome and helpful service! Thank you for sharing your experience.","replyTime":"2025-04-25T09:21:00","review":"Brandon is awesome! He is incredibly helpful and super nice.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Timothia E."},{"reviewId":"64ba08d0-1add-4c24-8e32-a58a86bdf65b","range":0,"rating":5,"reply":"We are overjoyed to hear that Brandon was super friendly and helpful in assisting you with your email and app access.","replyTime":"2025-04-22T10:00:00","review":"Brandon helped me change my email and got me into the app! He was super friendly and so helpful!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Kenzie F."},{"reviewId":"a6529a4a-9346-4eea-8cb6-e7c1e006f38a","range":0,"rating":5,"reply":"We are elated to hear that Brandon has been wonderful to work with! Thank you for your feedback.","replyTime":"2025-04-19T08:22:00","review":"Brandon has been wonderful to work with! I really appreciate his help!!","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Karen"},{"reviewId":"bff74b6e-cadb-4d93-ae25-acc94df457b2","range":0,"rating":5,"reply":"We're delighted to hear that Kinden provided fantastic assistance over the phone. Thank you for sharing your experience with us!","replyTime":"2025-04-18T14:28:00","review":"Kinden did a fantastic job helping me over the phone definitely a friendly team around here!","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Brandon H."},{"reviewId":"8034a612-17cb-4f40-b295-6ea1cf41bd1e","range":0,"rating":5,"reply":"We're absolutely thrilled to have provided you with a 10/10 experience! Thank you for sharing your positive feedback, Delsie.","replyTime":"2025-04-15T18:48:00","review":"Manager Brandon was amazing, super-friendly & efficient. I leased a unit online scad was able to get keys within minutes. 10/10 recommend!","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Delsie M."},{"reviewId":"ca46683a-65ec-4cef-93aa-fcbec4190cb0","range":0,"rating":5,"reply":"We're delighted to hear you had a positive experience with Brandon at Extra Space Storage! Thank you for your feedback.","replyTime":"2025-04-10T09:35:00","review":"Brandon is a cool fella ??","source":"Google","submissionTime":"2025-04-09T00:00:00","userName":"brandon J."},{"reviewId":"665ed3d6-b4df-4879-b9c0-7cef84253c70","range":0,"rating":5,"reply":"We genuinely value your positive feedback, Alexandra! We're thrilled to hear that Brandon provided great help and that your experience was wonderful. Thank you for choosing Extra Space Storage.","replyTime":"2025-04-05T11:54:00","review":"Brandon was a great help and the experience was wonderful! The place is clean and well kept as well.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"ALEXANDRA P."},{"reviewId":"4773706e-c2cd-45bb-b253-ea7230f49852","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your blessed experience at Extra Space Storage! Thank you for sharing your positive feedback with us.","replyTime":"2025-04-03T08:32:00","review":"A blessed experience, I found storage closer and had a great experience with Roger he helped move me in. I had my lock put on wrong and Brandon informed me about the issue he found during his routine lock check. Thanks again! ??","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"Skelly C."},{"reviewId":"10626376-b4ee-4a24-a195-87b6d541ea86","range":0,"rating":5,"reply":"We are pleased to hear you had a great experience with JR! Thank you for your feedback.","replyTime":"2025-03-31T16:21:00","review":"JR is the best!","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Alison V."},{"reviewId":"6c9130f7-53dd-43fa-8037-65523ee21f0c","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with our storage facility. Thank you for sharing your feedback about the upgrade process and our amenities.","replyTime":"2025-03-29T12:53:00","review":"Needed to upgrade unit to a bigger one. Brandon was wonderful! He made it effortless to upgrade. Climate controlled amd security gate is a great bonus. 10×10 unit 170$ is a decent price. The people are awesome especially Brandon!","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Kyrie C."},{"reviewId":"fa08d78f-ddc6-4d55-ba23-461822f8916e","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Brandon's fantastic job with the storage unit setup is greatly appreciated. Thank you for sharing your experience with us.","replyTime":"2025-03-24T14:47:00","review":"Brandon did a fantastic job with the storage unit setup","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Sam M."},{"reviewId":"d562a256-ffcd-43ca-a550-ef0bcdb5f880","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with Brandon at Extra Space Storage.","replyTime":"2025-03-21T09:49:00","review":"Brandon was great and very accommodating and showed me multiple units to make sure I was choosing the best one for my needs.","source":"Google","submissionTime":"2025-03-20T00:00:00","userName":"Ruth M."},{"reviewId":"6b153d2c-f6ff-423e-95be-8f8ab95d1dab","range":0,"rating":5,"reply":"We're thrilled to hear about your great experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-03-16T14:16:00","review":"Great experience. The young man working there was very helpful and super friendly. Facility is clean and easy to maneuver around.","source":"Google","submissionTime":"2025-03-16T00:00:00","userName":"Amy C."},{"reviewId":"b5205f7c-e6cc-4429-9e64-552fad834542","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-03-15T09:18:00","review":"Very well kept manager was very friendly, would recommend","source":"Google","submissionTime":"2025-03-15T00:00:00","userName":"Don H."},{"reviewId":"72561cc9-d8a0-4d99-b658-169a7d19aba7","range":0,"rating":5,"reply":"Thank you for your positive feedback, Stephanie! We are excited to hear that Brandon provided you with amazing service.","replyTime":"2025-03-04T09:17:00","review":"Brandon was completely amazing! He helped me every step of the way and was very nice and personable. I will recommend Extra Space to anyone that needs some space and wants professional courteous service. Very impressed! I had my storage for 2 years.","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Stephanie J."},{"reviewId":"463fa16b-ec94-43b5-8017-30a3625d5de3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear you had a positive experience with our super friendly staff at Extra Space Storage.","replyTime":"2025-03-03T14:05:00","review":"Super friendly staff!","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Skelly G."},{"reviewId":"9c83327b-af63-4299-980f-d9fa98d6f787","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Brandon and our team at Extra Space Storage.","replyTime":"2025-02-27T13:49:00","review":"Brandon and person on the phone were fantastic.","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"lynn r."},{"reviewId":"80270917-ce39-406f-8694-59cb12eef8d3","range":0,"rating":5,"reply":"We're glad to hear you've had a positive experience with us, Jason. Thank you for your feedback! We appreciate your long-term commitment as a customer for the past 5 years. It's great to know that you find our facility clean and secure. We're also pleased that you've noticed an improvement in our service. Thank you for the kind words about Brandon in the front office; we'll be sure to pass along your compliment.","replyTime":"2025-02-24T14:35:00","review":"Have had a storge unit here for 5 years. Has always been clean and secure & the service now is better than ever. Brandon at the front office is awesome and goes the extra mile to make everything is up to par","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"Jason W."},{"reviewId":"e2a501e4-69bf-4a48-ac5f-c67a0621d86c","range":0,"rating":5,"reply":"Your review is appreciated. We greatly appreciate your positive feedback about Brandon's assistance in finding the perfect storage unit for your belongings.","replyTime":"2025-02-24T15:53:00","review":"That Brandon sure did know his stuff and was able to move me and my family into the perfect unit to store our belongings this spring until our house is finished in his summer. With so much to worry about Brandon was a complete blessing in this experience.","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"De S."},{"reviewId":"1e7c15ea-524d-481a-946a-b2a50c357b6e","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for sharing your experience.","replyTime":"2025-02-21T09:40:00","review":"Brandon was friendly and was helpful","source":"Google","submissionTime":"2025-02-21T00:00:00","userName":"Lane R."},{"reviewId":"85f593bc-922f-4839-a928-bc496f77a8a5","range":0,"rating":5,"reply":"We are thrilled to hear that Brandon provided awesome service!","replyTime":"2025-02-08T12:29:00","review":"Brandon is awesome!!!","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Mimi F."},{"reviewId":"709f45af-c86f-4f18-8b43-1c4090600559","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Josh! We appreciate your recommendation.","replyTime":"2025-02-07T15:36:00","review":"Great guy you should give him a raise recommended Harley","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Josh"},{"reviewId":"a87d186c-f95d-4423-8945-6df18071fd21","range":0,"rating":5,"reply":"We're happy to hear you found our staff friendly and helpful! Thank you immensely for recommending us.","replyTime":"2025-02-07T08:58:00","review":"Friendly staff and very helpful! Clean and safe! Highly recommended","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"JIMMY M."},{"reviewId":"06825082-c871-44f1-88d2-1b767558b749","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Brandon and our staff at Extra Space Storage. Thank you for your kind words!","replyTime":"2025-02-03T10:56:00","review":"Brandon and his staff are top notch! Super sweet and helpful. This place is very clean and secure. Best in town for sure!","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"Mina J."},{"reviewId":"53f8e508-263a-4df4-8cac-328875b82252","range":0,"rating":5,"reply":"We are honored to have provided you with awesome service, Dennisha! Thank you for your kind words.","replyTime":"2025-02-01T09:23:00","review":"Thank you so much Brandon you so awesome ??","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Dennisha M."},{"reviewId":"94597671-1579-4d2d-af4a-0ec472e16ea9","range":0,"rating":5,"reply":"Thank you for your review. We're glad to hear that Brandon provided great service and was efficient in cutting your lock.","replyTime":"2025-01-31T14:03:00","review":"Brandon was nice, quick, and efficient! He was genuine and friendly, too! Great service. Cut our lock in no time!","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Justice M."},{"reviewId":"d96c3087-d74c-4b9e-81a2-8c1a92f1ec7d","range":0,"rating":5,"reply":"Thank you for your review. We deeply cherish your feedback and are glad Brandon was able to assist you efficiently.","replyTime":"2025-01-25T12:27:00","review":"Brandon was super helpful with getting a new payment put in and helping quickly. Also helps overlook units to make sure things are to quality! Would recommend!!","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"sauer d."},{"reviewId":"b5363e27-219e-49d1-a37f-08ac7b857a81","range":0,"rating":5,"reply":"Thank you for your review. We are glad to hear that Brandon provided excellent service and made you feel welcome.","replyTime":"2025-01-24T07:53:00","review":"Brandon is the absolute best! Got there right as they opened and instead of rolling his eyes like most would, he jumped up and was super excited to help me out. I couldn't find my locker the night before and so I came up to ask for help and he showed me the in's and out's of everything and made me feel super welcome. Whatever you guys are paying this guy, double it. He's that good!","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Alex C."},{"reviewId":"5f59f6f8-5b12-4034-a8d9-8dd4b4b5f07c","range":0,"rating":5,"reply":"We're elated about your positive experience with Brandon at Extra Space Storage. Thank you for choosing our location!","replyTime":"2025-01-20T11:14:00","review":"Brandon is the kindest! Everytime I’ve had an issue they have fixed it instantly. Even when they are closed they always call me back immediately! So glad I chose this location! Thank you Brandon!!!","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"Naudia M."},{"reviewId":"c4d22426-6856-4f0e-8f28-3286690770d3","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience with Brandon at Extra Space Storage.","replyTime":"2025-01-16T08:50:00","review":"Brandon is theeèee best!","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Starr F."},{"reviewId":"7d74408a-2baa-4bc6-a2ad-d39f39c8a132","range":0,"rating":5,"reply":"We're excited to hear that Brandon was amazing and very helpful! Thank you immensely for the recommendation!","replyTime":"2025-01-16T08:52:00","review":"Brandon was amazing! So very helpful! Highly recommend!","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Tylisha O."},{"reviewId":"1e911bfd-2b51-481b-b388-c23046ff8811","range":0,"rating":5,"reply":"We are thrilled to hear that Brandon provided seamless and helpful service during your transfer. Thank you for sharing your experience with us!","replyTime":"2025-01-16T09:51:00","review":"Brandon was awesome!! Made my transfer seamless! Great attitude, knowledgeable and very helpful!","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Sage A."},{"reviewId":"d1a5f338-a9ca-47a6-bb36-b91397d75568","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for choosing Extra Space Storage.","replyTime":"2025-01-17T09:24:00","review":"Brandon is extremely nice. Felt right at home. Thank you very much Extra Space.","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Melissa M."},{"reviewId":"cf2c6605-88ec-4683-8f63-538d09c2a8e6","range":0,"rating":5,"reply":"We're honored to have provided you with a pleasant experience, Jennifer. Thank you for sharing your feedback.","replyTime":"2025-01-15T08:37:00","review":"Very pleasant mgr.","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Jennifer D."},{"reviewId":"4f66197b-74c1-499f-97e8-97b337a54c1a","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you found our units clean and our staff friendly and informative.","replyTime":"2025-01-15T12:49:00","review":"Was very impressed with how clean the  unit were and Brandon was super friendly and informative","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Sabrenia H."},{"reviewId":"427d3895-ba14-44e4-949f-dc8d67093642","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Brandon! Thank you for sharing your feedback.","replyTime":"2024-12-30T10:40:00","review":"Brandon was awesome! So helpful and kind!","source":"Google","submissionTime":"2024-12-30T00:00:00","userName":"Katie S."},{"reviewId":"f9777390-0742-4585-b97c-d6315e5b81eb","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Roger at Extra Space Storage. Your review is appreciated.","replyTime":"2024-12-28T15:00:00","review":"Roger was absolutely patient and amazing. Ready to show you the different storage units. He broke down everything for us. Great place to get storage!","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Favour O."},{"reviewId":"b4c4aafa-dc5d-407c-829e-8aa9843ecba8","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thank you for choosing Extra Space Storage.","replyTime":"2024-12-20T10:44:00","review":"Brandon and Eda did a great job! Thanks for their","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Erin D."},{"reviewId":"e4fabc4d-1631-4c1d-a99d-cb60b5113748","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback and are delighted to hear about your great experience with Brandon Henson at Extra Space Storage. Thank you for sharing your recommendation!","replyTime":"2024-12-20T12:11:00","review":"I’ve had a great experience and would certainly recommend them, I was helped by Brandon Henson he was friendly and helpful.","source":"Google","submissionTime":"2024-12-20T00:00:00","userName":"Preston H."},{"reviewId":"a718949e-f16e-4187-a8a3-12deba46c662","range":0,"rating":5,"reply":"We're incredibly grateful for your positive feedback and are thrilled to hear about your experience at our facility. It's wonderful to know that Brandon has made such a positive impact on your experience, elevating it from a 3-star to a 5-star rating. We always strive to provide excellent customer service, and it's heartening to see those efforts recognized. Thank you for taking the time to share your thoughts, and we sincerely appreciate your recommendation of our facility to others.","replyTime":"2024-12-18T12:32:00","review":"Renting here for the last 4/5months, it’s been quite what I needed. I haven’t had much interaction with the staff but a nod here and there. Since Brandon has been here the service and customer care has gone up tremendously! He has made it a point that every time I am here that I have a good experience, I have watched him time and time again go out of his way to make sure that other clients and myself are taken care of. He brought this experience from a 3 ?? to a 5 ?? I will definitely be recommending this facility.","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Canavan B."},{"reviewId":"90db76af-8965-4119-a033-0b0d218c671c","range":0,"rating":5,"reply":"Your review is appreciated. We are glad to hear you had a great experience with our customer service. Thank you for sharing your feedback!","replyTime":"2024-12-13T16:04:00","review":"Great customer service very polite asked the right questions got me in and out","source":"Google","submissionTime":"2024-12-13T00:00:00","userName":"Darryn J."},{"reviewId":"5726eed1-aed7-4b5a-802c-b8e6fa4a09f2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are thrilled to hear about your positive experience with Extra Space Storage.","replyTime":"2024-12-12T12:33:00","review":"Extra Space provided a quality storage facility that was very easy to access and was exceptionally clean. The staff was very friendly and helpful. I would not hesitate to reccomend Extra Space for any storage needs.","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Ted B."},{"reviewId":"b90ce885-6e7e-435b-b7f4-75e622dabfb2","range":0,"rating":5,"reply":"Thank you for your feedback. Branden appreciates your kind words!","replyTime":"2024-12-09T12:51:00","review":"Branden was good help ??","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Jesus M."},{"reviewId":"caa72e30-9379-4ebc-869e-0a4fa581c23d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Adam! We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2024-12-02T10:25:00","review":"Everyone was very friendly! Great experience,  highly recommend!","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Adam S."},{"reviewId":"16584e05-2533-490e-8dfd-dd3ca5c60576","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our staff and services. Thank you for your feedback!","replyTime":"2024-12-02T14:00:00","review":"I was a little worried with the new owners taking over back in September 2024. My concerns were completely unwarranted! I had a couple issues with my lock on one of the two units that I rent. I was met with Immediate assistance by maintenance staff and Brenda with the office. I encountered another issue that I would have never known about had the staff not made routine walking rounds to check on the security of the units. Brandon was able to follow up and offer a solution that worked for my schedule! Very pleased! Would definitely recommend","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Jason W."},{"reviewId":"e7b5aca2-ae02-48b2-8764-262ab99a8ff8","range":0,"rating":5,"reply":"We're happy to hear you had a quick and easy rental process with us. Thank you for sharing your positive experience!","replyTime":"2024-11-25T16:26:00","review":"Quick easy rental process when I needed a unit fast","source":"Google","submissionTime":"2024-11-25T00:00:00","userName":"Michael K."},{"reviewId":"fb5f1bcc-76a1-47cd-b634-9e75c5fec5d0","range":0,"rating":5,"reply":"We're overjoyed to hear about your great experience at Extra Space Storage! It's wonderful to know that you found our facility clean, convenient, and safe. We appreciate you taking the time to mention Brandon and his assistance in making your rental end process smooth. Thank you for recommending us to others looking for storage solutions.","replyTime":"2024-11-14T15:09:00","review":"Renting storage here has been a great experience. The facility is clean, convenient and aafe. Thanks to Brandon for helping make ending my rental a smooth process. I would recommend this location and Extra Storage to anyone looking for a great place to choose!","source":"Google","submissionTime":"2024-11-14T00:00:00","userName":"Shawn C."},{"reviewId":"afb7afae-d272-4121-89d1-6216fdc5afc3","range":0,"rating":4,"reply":"Thank you for taking the time to share your feedback with us. Our team will work on improving these aspects to enhance the overall experience for our customers. We value your input and will use it to make necessary improvements. If you have any further concerns or suggestions, please don't hesitate to reach out to our on-site staff.","replyTime":"2024-11-08T15:51:00","review":"So far it's okay, I suppose. It's a convenient location for me.   $16 a month but you have to pay a $30 start fee.  I haven't paid another months  rent, if anything changes, I will post.  I give it 4 stars generously because of the location is a Google Map mystery, maps can't find it, it's too sunken in. Also, the keypad for the gate was installed by someone who was inebriated because it is sideways crooked going in the gate.   The having to reenter your code to Get Out of the facility is a bit too much.  Especially since the inside keypad is just as crooked as the outside lol. And it hasn't stopped raining in a week and it's once again too much to have to roll your window down AGAIN in the pouring down rain.   My vehicle is taking a toll from your Keypad not being covered by the weather like most other places.  Atleast cover they Keypad to shelter our vehicles from damaging weather. My junks remained dry and locked, so that's the main plus I suppose.   That pouring down rain in my vehicle for minutes combined, at your gate isn't going to work for me.","source":"Google","submissionTime":"2024-11-08T00:00:00","userName":"Jimmy"},{"reviewId":"d6086739-da6f-48ec-a67f-9d39d6d3dc3f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Brenda Widhalm. Thank you for your review!","replyTime":"2024-10-31T10:27:00","review":"Brenda Widhalm was very nice & helpful. Didn't take long at all. So that's why we're giving her 5 ?????","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"Timothy H."},{"reviewId":"c02b11cb-47b1-43ca-8d21-5b6388a10405","range":0,"rating":5,"reply":"We're pleased to hear that Brenda provided excellent customer service and made your experience smooth. Thank you for choosing Extra Space Storage!","replyTime":"2024-10-26T09:36:00","review":"Brenda was excellent! Great lady with awesome customer service!!! She made everything as smooth as possible and goes out of her way to help. Come here for your storage needs. Great place to do business","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Jason T."},{"reviewId":"e9b7767e-ed7e-47e3-b52c-82efe77ecb26","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service. Thank you for your kind words!","replyTime":"2024-10-25T08:12:00","review":"Great customer service and saved me some money brenda was a great help thanks","source":"Google","submissionTime":"2024-10-25T00:00:00","userName":"Geno T."},{"reviewId":"d1ce556b-c2c0-4efb-92c5-d90a9ebf52bc","range":0,"rating":5,"reply":"We're thrilled you had a great experience with us, Mary. Thank you for your kind words and for choosing Extra Space Storage. We're glad you appreciate our security measures and the discreet location of our facility. It's wonderful to know that Brenda was able to provide you with sweet, patient, and helpful service. ","replyTime":"2024-10-21T14:49:00","review":"So happy I found this place. Heard great things and happy to hear that the security measures here are tight. Brenda was super sweet, patient and helpful. I love that this building is tucked behind other buildings which makes it incognito. Thank you and look forward to being a customer.","source":"Google","submissionTime":"2024-10-21T00:00:00","userName":"Mary F."},{"reviewId":"efa3a2c8-dabb-4ac3-9221-e0fd6dbf309a","range":0,"rating":5,"reply":"We're overjoyed to hear that Brenda was super friendly and helpful!","replyTime":"2024-10-14T13:52:00","review":"Brenda was super friendly and helpful!","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"caleb r."},{"reviewId":"55d40f78-98de-4ea7-90ad-84e187140717","range":0,"rating":5,"reply":"We are ecstatic to hear that you found our storage facility nice, clean, and professional. Thank you for sharing your experience!","replyTime":"2024-10-02T07:49:00","review":"Nice clean, professional place. Personnel was polite and courteous. Security cameras to keep it safe. Great place for storage!\nDo NOT listen to Waze for how to get there, though- it will steer you wrong.","source":"Google","submissionTime":"2024-10-01T00:00:00","userName":"Alicia D."},{"reviewId":"ad8e1596-f0d0-4388-8732-d482988ae4ea","range":0,"rating":5,"reply":"Thank you for the positive feedback, Carson Benink! We're elated to hear about your great experience with us.","replyTime":"2024-09-20T09:41:00","review":"very nice and helpful! great experience all around.","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Carson B."},{"reviewId":"8caea4b1-26d1-4148-95e9-f2c60ce06626","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our staff very friendly and professional.","replyTime":"2024-09-07T09:06:00","review":"Very friendly and professional.","source":"Google","submissionTime":"2024-09-07T00:00:00","userName":"Becky B."},{"reviewId":"e8fc8cb2-c885-4955-bc3f-b37454c4d984","range":0,"rating":5,"reply":"We're honored to have been able to assist you today, Denise. Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2024-09-06T08:17:00","review":"I want to Thank Extra Space Storage for helping me today I enjoyed my experience coming to the storage and getting what I need.  Please check them out if you are needing a storage","source":"Google","submissionTime":"2024-09-05T00:00:00","userName":"Denise"},{"reviewId":"787379b8-ebfb-4169-9449-7c079a48e6a2","range":0,"rating":5,"reply":"We are overjoyed to hear that Brenda made your experience fast and friendly. Thank you for your positive feedback!","replyTime":"2024-09-02T09:07:00","review":"Brenda made the experience fast , and friendly","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Amanda C."},{"reviewId":"9b7ae21a-b5e8-4a5d-943c-74219de4dc57","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Austin Hebert. We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2024-09-02T09:09:00","review":"Great facility, staff is super friendly and helpful.","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Austin H."},{"reviewId":"7b9da3ad-f76b-495c-ba60-b16b10e67b2a","range":0,"rating":5,"reply":"Your review is appreciated. We're glad you had a great experience with Brenda at Extra Space Storage. Thank you for choosing us!","replyTime":"2024-09-02T11:32:00","review":"It was a great experience, i just dtarted using the Extra Space Storage on West Kunosa and Brenda was very nice and sold me sometjing large but still affordable. Thanks Brenda!","source":"Google","submissionTime":"2024-09-02T00:00:00","userName":"Emma V."},{"reviewId":"bb36ecb8-0da2-42f1-85d4-537ef61de93c","range":0,"rating":5,"reply":"We're pleased to hear that Brenda was so helpful! 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