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We will be sure to share your kind words with Cliff and the rest of the team. Thank you for choosing us to store your family's belongings.","replyTime":"2026-10-13T08:09:00","review":"I’ve been storing my family’s stuff here for about six months and I’m supremely happy with the security benefits here. Also I must praise the service provided mostly from Cliff and his crew members they have been much help to me, thanks guys.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"Rob S."},{"reviewId":"f5f47458-3239-4731-913b-ef64dfe4b32a","range":0,"rating":5,"reply":"Thank you, Julia, for sharing your experience! We're glad to hear our team has been so helpful and ready to assist whenever you have questions. We appreciate your support of Extra Space Storage!","replyTime":"2026-10-06T15:33:00","review":"The owner & staff are super helpful & down to earth! Anytime we had questions or concerns they helped us out.","source":"Google","submissionTime":"2026-10-06T00:00:00","userName":"Julia B."},{"reviewId":"43b38090-6333-439e-995c-b41f37d30ea0","range":0,"rating":5,"reply":"We are overjoyed to hear our team had your unit and lock ready before arrival, and that their great attitude made your experience even better, Angela!","replyTime":"2026-10-05T13:13:00","review":"Great Guys! So much help and had unit with lock ready before I arrived. That great attitude was the cherry on top!","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"Angela V."},{"reviewId":"403f2145-86f9-4e3e-8d22-d0d2cfedde88","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Nicholas. We are glad to hear that setting up your unit over the phone was seamless and that our office manager gave you such a warm welcome. We appreciate your support and look forward to providing you with great service throughout your time with us.","replyTime":"2026-10-02T08:28:00","review":"This is the first time I have used a storage facility and the process couldn't have been easier. I called and set everything up over the phone and when I arrived the office manger greeted me by name. Let's hope this amazing service continues throughout our lease.","source":"Google","submissionTime":"2026-10-01T00:00:00","userName":"Nicholas T."},{"reviewId":"7b034821-1922-4119-973b-c2bab7c90045","range":0,"rating":5,"reply":"Thank you for your review, Steve! We are glad Cliff made your storage experience seamless. ","replyTime":"2026-09-28T12:51:00","review":"Great experience... Cliff said we could stuff our stuff in his stuff... so we stuffed it.","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Steve A."},{"reviewId":"f4a430cd-08bc-4653-bdca-98bd94e2148b","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Brianna! We're glad to hear our team was friendly and helpful, and we appreciate your support.","replyTime":"2026-09-28T18:17:00","review":"Great Storage Place to do business with! Friendly and helpful staff! Would highly recommend!","source":"Google","submissionTime":"2026-09-28T00:00:00","userName":"Brianna J."},{"reviewId":"e294c058-ca68-4e3e-92a6-55b80c6fc00c","range":0,"rating":5,"reply":"Thank you for sharing your experience, Maria. We are glad to hear our team has been helpful and that the mobile app and gate access make your visits easy and convenient. We appreciate your support of Extra Space Storage.","replyTime":"2026-09-28T11:42:00","review":"The staff at this Ex Space Storage is really good and they are very helpful.\nI like the easy gate access and the App is easy to use.","source":"Google","submissionTime":"2026-09-27T00:00:00","userName":"Maria D."},{"reviewId":"decab3d9-f956-4713-abf8-528927392724","range":0,"rating":5,"reply":"Thank you, Jesse, for sharing your experience and recommending our facility! We're glad to hear Spencer was great to work with, and we will share your kind words with him and the rest of the team at Extra Space Storage.","replyTime":"2026-09-25T15:43:00","review":"Spencer was amazing to work with highly recommend this location!","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Jesse T."},{"reviewId":"44af4330-0cab-4c69-9d01-9b75475c313e","range":0,"rating":5,"reply":"Thank you for sharing your experience, DeLani! We're glad to hear our team at Extra Space Storage was friendly and helpful during your visit.","replyTime":"2026-09-17T10:51:00","review":"Great experience everyone’s super friendly!","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"DeLani M."},{"reviewId":"65be5f84-2e47-416a-a1f9-91919fd36f03","range":0,"rating":5,"reply":"Thank you for sharing your experience! We are glad to hear our team member up front provided helpful service at Extra Space Storage, Jaheim.","replyTime":"2026-09-17T10:50:00","review":"The gentleman up front was extremely helpful","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Jaheim Y."},{"reviewId":"f2a401ae-f203-4606-803f-31ed4f35cb16","range":0,"rating":5,"reply":"Thank you for your 5-star review, Alena! We're so glad to hear that our team at Extra Space Storage provided you with super sweet service and helped you get set up quickly. We'll be sure to share your kind words with the people at the front desk.","replyTime":"2026-09-12T20:28:00","review":"Super sweet people at the front desk, helped me get set up. I was in and out in 10 minutes!","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Alena S."},{"reviewId":"6fb8339b-706d-4848-99e1-b1cb46f9534f","range":0,"rating":5,"reply":"Thank you for your 5-star review, Pagan! We're so glad to hear about your positive experience and appreciate you recognizing Cliff. It's wonderful to know he is great at what he does, and we will be sure to share your kind words with him and our team at Extra Space Storage. We appreciate your support!","replyTime":"2026-09-02T08:46:00","review":"Cliff is great at what he does","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"Pagan"},{"reviewId":"dc1a2a04-b2c8-493a-85d9-7f57a0c903a5","range":0,"rating":4,"reply":"We're privileged to have served you well, Ashley. Thank you for your kind words about Cliff and our storage unit. Your satisfaction is our priority.","replyTime":"2026-09-01T10:04:00","review":"Cliff was the best! Thorough and yet, kind and friendly; always with a smile. The unit was exactly as described. Also, affordable rates with promotions.\nThank you for your service!","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Ashley P."},{"reviewId":"c735eadc-dec5-4c32-aba7-528e5f219049","range":0,"rating":5,"reply":"Thank you for sharing your positive experience! We're so glad to hear that your move to Extra Space Storage was smooth and that you're happy with your large drive-up storage unit. It's great to know that Tim provided immediate assistance with your setup and that our digital access works well. We also appreciate you recognizing Cliff for quickly resolving the small issue. We'll be sure to share your kind words with Tim, Cliff, and the team. We strive to provide friendly and efficient service at our self-storage facility, and we truly appreciate your recommendation!","replyTime":"2026-08-31T10:29:00","review":"I booked a large drive up unit online and had to move from another companies more expensive unit within days. Tim showed me the unit and got me setup immediately.  Digital access works great and when there was one small issue, Cliff took care of it right away! I'm so happy to have moved to this Extra Space Storage, as the people from day one have been friendly, kind and on top of everything! I would definitely recommend!","source":"Google","submissionTime":"2026-08-30T00:00:00","userName":"Michelle A."},{"reviewId":"6530a4ee-20b7-434b-8f52-414595c5e84b","range":0,"rating":5,"reply":"We are happy to hear you found our team friendly and helpful. We look forward to serving you again!","replyTime":"2026-08-26T12:00:00","review":"Very friendly and helpful.","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Hae G."},{"reviewId":"d36ebe89-f4c9-49e4-9a44-e4151d405063","range":0,"rating":5,"reply":"Thank you for taking the time to share this! We're glad Clif made the process smooth and helpful. Your recommendation means a lot to us, Samir.","replyTime":"2026-08-26T17:13:00","review":"Clif is a great person and helps you in the whole process, I highly recommend this place.","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Samir R."},{"reviewId":"2c8fa22b-0f91-4c2b-af32-b96e855fbdfe","range":0,"rating":5,"reply":"We are happy to hear Cliff and Wesley made your experience great. Thank you for choosing Extra Space Storage!","replyTime":"2026-08-24T15:11:00","review":"Happy with service\nCliff\nWesley","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Haitian F."},{"reviewId":"89856eb9-7761-4672-bb10-3dce54d550c2","range":0,"rating":5,"reply":"We are honored to hear about your experience with our friendly and helpful storage manager. Your kind words mean a lot to us, Jinwoo!","replyTime":"2026-08-19T14:54:00","review":"Friendly and helpful storage manager","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Jinwoo H."},{"reviewId":"8d89ceca-4386-4751-9907-a2b66090a220","range":0,"rating":5,"reply":"We are thrilled to hear your experience was friendly and easy, Greg. That's exactly what we aim for!","replyTime":"2026-08-18T14:17:00","review":"Wry friendly and easy","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Greg T."},{"reviewId":"2b1de015-312b-426d-89b6-5fdf18b1dd5d","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Management makes or breaks a business, and the management here is wonderful! Patient, kind, honest, and genuinely cares. I would recommend to anyone.","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Chelsea L."},{"reviewId":"ee2b796d-c194-46b7-a5ea-75340969ba86","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Kiesha, Matthew!","replyTime":"2026-08-09T16:06:00","review":"Kiesha is nice","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Matthew P."},{"reviewId":"387239bc-926c-4c0e-871d-d90ca350022e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, J. Andres! We're glad Extra Space Storage earned your 5-star rating.","replyTime":"2026-08-06T14:02:00","review":"Great place for storage 5 ??.","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"J. A."},{"reviewId":"9086dd35-3968-45da-bc9f-ec93f5e96b1c","range":0,"rating":5,"reply":"Thank you for your review, Leia! We are glad to hear the manager made a great impression. Your recommendation means a lot to us.","replyTime":"2026-08-01T07:47:00","review":"The manager was amazing. I would definitely recommend this site to anyone needing storage.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Leia D."},{"reviewId":"82a3038a-51bd-4fa0-ab2a-b99787d799e7","range":0,"rating":5,"reply":"Thank you immensely, Samuel! Cliff's helpfulness made your experience easy and painless. We'll be sure to share your kind words with him.","replyTime":"2026-07-25T10:11:00","review":"Amazing customer service! Super easy and painless process! Cliff was super helpful and friendly","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Samuel G."},{"reviewId":"fe0a0af6-f63f-4e3d-beb8-51d67a6fe3d6","range":0,"rating":5,"reply":"Greg, we are honored to hear Wesley made your experience smooth. We'll be sure to pass along your appreciation to him!","replyTime":"2026-07-18T10:39:00","review":"Down below Wesley was awesome to work with.Help me all the way through all the hiccups that I caused.I appreciate him.\\nButton","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"Greg R."},{"reviewId":"3d8bffa2-6f31-4f51-8b67-bb09d67ec2bc","range":0,"rating":5,"reply":"Thank you immensely, Jeff! We're glad Extra Space Storage made everything easy for you.","replyTime":"2026-07-11T09:31:00","review":"Great experience!  Made everything super easy","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Jeff R."},{"reviewId":"cdf537af-bdfe-4413-bc6a-846304d3aac0","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Amber! We're glad you felt welcomed. We look forward to serving you again at Extra Space Storage.","replyTime":"2026-07-11T09:36:00","review":"Great service… very welcoming great service!","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Amber F."},{"reviewId":"73df096c-fcc8-447e-ab91-6e2948b69be2","range":0,"rating":5,"reply":"Thank you; we are privileged to hear this! Cliff will love knowing he made everything easy for you. ","replyTime":"2026-07-06T15:32:00","review":"Cliff is amazing and so friendly and makes everything easy! Thank you","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Karebearhoski"},{"reviewId":"b88bf95e-584a-4f3a-ab64-fa6b143c928f","range":0,"rating":5,"reply":"We're elated to hear about your 10/10 service experience! Thank you, Oscar, for sharing your feedback with us.","replyTime":"2026-07-02T13:52:00","review":"10/10 Service! The office staff was great and very helpful. Made the move in very easy.","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Oscar M."},{"reviewId":"fa74b394-482b-4d35-9f35-66ec98e07558","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Michelle. Thank you for sharing!","replyTime":"2026-07-01T12:39:00","review":"Very nice and helpful :)","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Michelle C."},{"reviewId":"cf937c08-c2f2-4d23-9395-1bee21443c67","range":0,"rating":5,"reply":"We're ecstatic to hear that Cliff provided you with a great deal on the unit. Thank you, Matthew, for your feedback!","replyTime":"2026-07-01T16:35:00","review":"Cliff was great to work with and got me a good deal on the unit","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Matthew D."},{"reviewId":"e1e8a331-7024-468a-b423-52439612a2f0","range":0,"rating":5,"reply":"We are overjoyed to hear that setup was quick and easy, Elliott!","replyTime":"2026-06-25T17:38:00","review":"Quick and easy setup! Can’t wait to start utilizing their units.","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Elliott N."},{"reviewId":"1b0de607-be2a-4bc4-9a92-95b4ea88f561","range":0,"rating":5,"reply":"Thanks for sharing this, Kylie! We're glad Cliff made a great impression with his professionalism and kindness.","replyTime":"2026-06-24T09:30:00","review":"Cliff was very professional and kind!","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Kylie J."},{"reviewId":"79534496-30ea-4173-ac8d-513069e24e1c","range":0,"rating":5,"reply":"Your positive feedback means a lot! We're glad same-day service and pricing worked for you, Sarah.","replyTime":"2026-06-23T15:26:00","review":"This place was able to take me same-day with no issues and is extremely reasonably priced. Very friendly and helpful!","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Sarah W."},{"reviewId":"983e25dd-c16f-4c01-8d19-5cca5e2f2dde","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us, Monique! Thank you for sharing your kind words.","replyTime":"2026-06-20T11:35:00","review":"They are awesome people and the gentleman can't remember what his name was.Just forgot itHe just told me he is a complete gentleman.Very awesome, very professional, very kind, carrying and helped me immediately when I had an issue with my storage unit door he fixed it immediately and got it took care of for me.I really appreciate you guys.You guys are awesome","source":"Google","submissionTime":"2026-06-20T00:00:00","userName":"Monique B."},{"reviewId":"aa705fb1-6b4b-4113-b842-f21dabab511a","range":0,"rating":5,"reply":"Thank you for your review, Sterling! We're glad our team's friendly service made a great impression. See you next time!","replyTime":"2026-06-17T15:16:00","review":"Very friendly and great customer service!","source":"Google","submissionTime":"2026-06-17T00:00:00","userName":"Sterling C."},{"reviewId":"8f89c51d-03f1-4413-ae5f-98ff74fcfba4","range":0,"rating":5,"reply":"Thanks, Brie! We're glad our team was helpful and friendly. We appreciate you sharing your experience with Extra Space Storage!","replyTime":"2026-06-13T10:08:00","review":"Very helpful and super friendly","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Brie H."},{"reviewId":"c1fe301d-f584-48ee-a71f-b3311a052148","range":0,"rating":5,"reply":"Thanks for your positive feedback, Don! We are glad to hear that you found our service friendly, fast, and affordable.","replyTime":"2026-06-10T12:07:00","review":"Friendly, fast and affordable","source":"Google","submissionTime":"2026-06-10T00:00:00","userName":"Don W."},{"reviewId":"fc747f95-ed29-4b00-8208-51191e53ec1c","range":0,"rating":5,"reply":"We're overjoyed to hear about your amazing experience with our deals and staff, Erick!","replyTime":"2026-05-28T11:58:00","review":"Amazing deals and helpful staff","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Erick D."},{"reviewId":"0850b8a8-96e0-4435-b5bd-1e1955660e31","range":0,"rating":5,"reply":"Thanks for the awesome feedback! We're thrilled you had such a great experience with Extra Space Storage.","replyTime":"2026-05-27T16:08:00","review":"Awesome awesome awesome","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Flöwer"},{"reviewId":"97c54b8a-1be9-4acc-b5c9-0e014d470f15","range":0,"rating":5,"reply":"We are delighted to hear Cliff helped with your unit booking and last minute deployment. Thanks for the kind words Lance!","replyTime":"2026-05-23T10:20:00","review":"Great place, cliff helped me out! I booked the wrong unit and cliff got me taken care off. Had a last minute deployment and got help immediately. Great people","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"Lance M."},{"reviewId":"8285671e-3a95-4a59-94bd-2f14fcf0bc04","range":0,"rating":5,"reply":"We are overjoyed to hear about Cliff's exceptional service! His patience and kindness truly reflect our commitment to helping customers, Mckayla.","replyTime":"2026-05-21T17:16:00","review":"Cliff was the most kind and helpful person I had the pleasure of meeting. He switch my originally requested unit at no charge before I move in because my original ones door was broken. He waited for my after closing so I could come and get my code to my unit because I was working late. He was so so helpful patient and kind!","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Mckayla D."},{"reviewId":"6d46f5e3-bd2c-4598-8bec-e9faf1befe83","range":0,"rating":5,"reply":"Thanks, Cedric, for recognizing our great team! We appreciate your positive feedback.","replyTime":"2026-05-20T15:39:00","review":"Great team","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Cedric W."},{"reviewId":"4bc898e7-0c34-4ef9-808d-2bde5b8279e2","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our customer service team, Nino!","replyTime":"2026-05-15T18:03:00","review":"Great customer service","source":"Google","submissionTime":"2026-05-15T00:00:00","userName":"Nino C."},{"reviewId":"ed57a2eb-3f84-404a-9585-7fd1d1ec46bd","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Lindsey! We're thrilled to hear about your positive experience with Cliff at Extra Space Storage.","replyTime":"2026-05-05T15:11:00","review":"Cliff was fabulous! He called as soon as I had the unit paid for via their online booking , to confirm what time I would be at the facility to ensure the unit was cleaned out and ready. Upon entrance, even being a little later than I anticipated Cliff had everything ready for me and addressed me by name. Certainly started off with an amazing experience.","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Lindsey S."},{"reviewId":"1b899308-266e-4430-af5c-6c143f6094e6","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience Ariel! We're glad our team quickly resolved the unit mix-up for you.","replyTime":"2026-05-04T13:42:00","review":"Great help! I picked the wrong unit online got in store and they fixed everything!!","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Ariel N."},{"reviewId":"dfc6a206-ef69-4c79-b4aa-8ce4dc59a38b","range":0,"rating":5,"reply":"Thank you, Andrew, for sharing your wonderful feedback about Cliff! We're thrilled he provided fast, efficient, and friendly service.","replyTime":"2026-04-30T12:47:00","review":"Cliff was absolutely wonderful! Very fast and efficient service; very friendly!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Andrew S."},{"reviewId":"b8830f8b-8625-40f6-9e60-544f18858d0a","range":0,"rating":5,"reply":"We are delighted to hear about your smooth check-in experience! Looking forward to serving your storage needs, Michael.","replyTime":"2026-04-20T11:31:00","review":"Smooth check in great guy looking forward to renting for awhile","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"michael C."},{"reviewId":"d43c2c3b-1f83-4a4d-8e30-fb85f6d500cc","range":0,"rating":5,"reply":"We sincerely value your positive feedback, Stacy, about our friendly associates and great rental experience!","replyTime":"2026-04-14T12:12:00","review":"Love this place great place to rent from friendly associates","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Stacy C."},{"reviewId":"39633df0-7502-4cfb-be55-89b6b429b46c","range":0,"rating":5,"reply":"Thank you immensely for highlighting our great customer service. We're thrilled you had a positive experience with us!","replyTime":"2026-04-13T13:14:00","review":"Great customer service.","source":"Google","submissionTime":"2026-04-13T00:00:00","userName":"Kamien K."},{"reviewId":"3726d126-c064-48d9-9472-0c1c1dcfe045","range":0,"rating":5,"reply":"We are overjoyed to hear Cliff made your setup quick and easy! Thanks for the great feedback, Victoria.","replyTime":"2026-04-11T08:28:00","review":"It was great working with cliff amazing guy, made the process quick and easy for set up","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Victoria A."},{"reviewId":"5fa5b682-a34f-4100-964e-0581e863517b","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you, Chris, for recommending Extra Space Storage.","replyTime":"2026-04-08T11:54:00","review":"Greta service recommended","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"chris d."},{"reviewId":"fedabf74-7182-49f5-a79d-9031d62f0f4e","range":0,"rating":5,"reply":"We are happy to hear about your quick service experience! Your recommendation means everything to our team, Roger.","replyTime":"2026-04-07T11:31:00","review":"Oh my I couldn't believe how quick those guys had me in and out best service I ever had in a storage yard before Couldn't recommend you guys enough","source":"Google","submissionTime":"2026-04-07T00:00:00","userName":"Roger S."},{"reviewId":"fb4a44de-d956-4f5a-a419-1a13b58c6598","range":0,"rating":5,"reply":"Chasity, we are delighted to hear that booking was easy and our staff were kind and helpful!","replyTime":"2026-04-07T07:54:00","review":"It was very easy to book a spot and staff was very kind and helpful.","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Chasity S."},{"reviewId":"aad8c4c6-e1e2-4439-9b69-c70fa6cbc676","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you, Jeorge, for sharing your experience with us!","replyTime":"2026-04-02T15:22:00","review":"Very on top of it all.","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Jeorge N."},{"reviewId":"f86cfa66-7dfc-4972-8da2-ed284d5a73bc","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Elijah! We are glad Cliff was able to assist you efficiently.","replyTime":"2026-04-01T13:41:00","review":"Cliff made the process in getting the storage unit so easy and fast and was so helpful we didn't even finish the application online and he called us telling us we could help us get everything done","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Elijah S."},{"reviewId":"15172c90-92d8-45de-aec2-7854b300a3f2","range":0,"rating":5,"reply":"We genuinely admire your positive feedback about Cliff's exceptional service. Thank you, Vesta, for sharing your experience with us.","replyTime":"2026-04-01T13:56:00","review":"Cliff has been amazing. He called me before I could even finish the application. It was so easy to get set uo and hes a delight to be around and to have helping us. 10/10 would recommend","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Vesta B."},{"reviewId":"f2579b62-b91e-4bd4-b9a8-9c8d00fe5844","range":0,"rating":5,"reply":"We are thrilled to hear you had an awesome experience with Extra Space Storage, Tyrell!","replyTime":"2026-03-30T07:44:00","review":"Awesome experience!","source":"Google","submissionTime":"2026-03-29T00:00:00","userName":"tyrell J."},{"reviewId":"9c1ef8cc-27f7-44c4-b8ff-407b7910725c","range":0,"rating":5,"reply":"We are pleased to hear you found our process simple and fast. Thank you, Richard, for choosing Extra Space Storage!","replyTime":"2026-03-26T17:49:00","review":"Simple and fast process.","source":"Google","submissionTime":"2026-03-26T00:00:00","userName":"Richard C."},{"reviewId":"b883ece4-fb7c-4e88-adb7-c0f9063d54a8","range":0,"rating":5,"reply":"Thanks for the positive feedback, Dakota! Great to hear Cliff provided excellent service, and you found our facility clean and efficient.","replyTime":"2026-03-24T18:20:00","review":"Very quick, clean, worth storing here.  Cliff is amazing and tells ya all the info you need. Very nice","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Dakota"},{"reviewId":"7827df0f-4950-40da-8908-429b0fad3d4e","range":0,"rating":5,"reply":"We are thrilled to hear that Cliff provided such friendly, great service! Thank you, Jay, for the recommendation!","replyTime":"2026-03-22T08:50:00","review":"Cliff is super friendly and great to work with. Definitely recommend!","source":"Google","submissionTime":"2026-03-21T00:00:00","userName":"Jay C."},{"reviewId":"8d8c09c4-a0c0-4fb1-ac60-e6f54ac13ddb","range":0,"rating":5,"reply":"Your positive feedback is appreciated. We're glad Cliff was able to assist you with your storage needs. Thank you, Heather, for choosing Extra Space Storage.","replyTime":"2026-03-05T13:11:00","review":"Cliff was friendly, knowledgeable and understanding to our needs for storage. Glad we choose extra space. Thank you","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Heather C."},{"reviewId":"53d2d35f-2dee-4459-831e-5cef949dcc39","range":0,"rating":5,"reply":"We're happy to hear you had an incredible experience with us. Thanks for the positive feedback, Michael!","replyTime":"2026-03-05T14:25:00","review":"Incredible service. Thanks!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Michael C."},{"reviewId":"aaff0a68-7a1e-4773-aa9f-a7c50af44653","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Bradley! Thank you for choosing Extra Space Storage.","replyTime":"2026-03-01T10:09:00","review":"This is better than any other site on the north side of town. The best customer service, and the best workers.","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Bradley B."},{"reviewId":"86a04a2d-5573-48ae-8074-3573ed881194","range":0,"rating":5,"reply":"We're thrilled to hear that Cliff was awesome! Thank you for sharing, Destiny Torres.","replyTime":"2026-02-26T16:43:00","review":"Cliff was awesome and amazing property manager","source":"Google","submissionTime":"2026-02-26T00:00:00","userName":"Destiny T."},{"reviewId":"1faf2c99-3db9-4dd7-a891-b5a9008b13b1","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Cliff at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2026-02-18T18:41:00","review":"Cliff was great to work with and takes care of military! Affordable and just simply amazing","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"Bradley C."},{"reviewId":"b080b282-0ce3-4528-bac7-996a1125950a","range":0,"rating":5,"reply":"Thank you for your review! We're glad you had a great experience with our service at Extra Space Storage.","replyTime":"2026-02-17T15:02:00","review":"Great Service!","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Charlemagne M."},{"reviewId":"23eab136-66ce-438c-b763-b0d61701adf1","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We're glad to hear that our process was quick and easy for you.","replyTime":"2026-02-14T13:27:00","review":"Business with them after getting a storage unit. They had the quickest and easiest process. All papers in order and quick.","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Tyrell H."},{"reviewId":"3a891d2a-4049-4eba-b068-ebbcf72a1fd4","range":0,"rating":5,"reply":"We are grateful for your fantastic experience with our manager. Thank you for your feedback.","replyTime":"2026-02-14T14:22:00","review":"Manager on it…Fantastic experience. Efficient and fast. 02/14/26 11am. TY!","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"glen l."},{"reviewId":"82e30c52-a8a8-402a-8dc8-01b9f68d50f2","range":0,"rating":5,"reply":"We're thrilled to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2026-02-11T07:50:00","review":"The staff at Astrozon extra space was astounding! Cliff was available to answer all my questions, and was extremely helpful. Great customer service !","source":"Google","submissionTime":"2026-02-10T00:00:00","userName":"Michael K."},{"reviewId":"e3733641-3fdc-4fdc-be22-15a6c9ca6603","range":0,"rating":5,"reply":"Thank you for highlighting our great pricing and kind management team! We're glad we could work with you.","replyTime":"2026-02-07T12:27:00","review":"This place is great price! Mgmt is so kind and always willing to work with you to help  maintain your storage!","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Eve"},{"reviewId":"d90bf237-a1a1-4109-9c07-1e088e4ff414","range":0,"rating":1,"reply":"We apologize for any inconvenience with pricing concerns and facility conditions. We understand your frustration regarding the frequent price increases and the lack of detailed explanations provided at the front desk. We also acknowledge your concerns about the facility conditions and the units that have been in use for many years. Please contact us at (719) 390-4288 so we can provide you with a detailed explanation regarding the pricing changes and discuss your specific concerns about the facility and unit conditions. We want to ensure we address all of your questions thoroughly.","replyTime":"2026-02-02T18:26:00","review":"It seems like this facility has a price increase every two months when you ask for an explanation of why there is not one given by the front desk they have no information for you. This facility is located in a bad area. The units have not been upgraded since my grandfather had the storage for 40+ years what is the increase for when there’s nothing more to offer for your unit your stuff is not protected. It’s not winterized weather protected. I want an explanation of why we get a price increase every 2 to 3 months","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"Shenequa B."},{"reviewId":"e1af2d4d-d388-4582-8222-9ece229ce871","range":0,"rating":5,"reply":"Thank you immensely for recognizing Cliff's awesome work and positive energy. We're thrilled he made your experience great.","replyTime":"2026-01-31T14:10:00","review":"Cliff does an awesome job & I enjoy the positive energy he brings to everyone","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Johnny V."},{"reviewId":"75d39cba-fedf-4332-9c22-4adfffb139fa","range":0,"rating":5,"reply":"We are excited to hear about your excellent experience! Your feedback about our helpful service means everything to us.","replyTime":"2026-01-23T12:45:00","review":"Excellent service.  So very helpful through the entire process.  Would definitely use them again.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Elizabeth D."},{"reviewId":"284968e0-a938-419c-a29a-d4ae4c669e4e","range":0,"rating":5,"reply":"We are excited to hear about your excellent experience! Your feedback about our helpful service means everything to us.","replyTime":"2026-01-23T12:45:00","review":"Excellent service.  So very helpful through the entire process.  Would definitely use them again.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Elizabeth D."},{"reviewId":"0aaad9a9-28c6-4d39-8dbb-b691bfa1d2f0","range":0,"rating":5,"reply":"We greatly appreciate your recommendation! Thanks for choosing Extra Space Storage and highlighting our great prices.","replyTime":"2026-01-21T14:28:00","review":"Great prices highly recommend","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Johnny"},{"reviewId":"fb6b8c89-0f3f-43ef-a5c6-b1cf61cdc7e0","range":0,"rating":5,"reply":"We greatly appreciate your recommendation! Thanks for choosing Extra Space Storage and highlighting our great prices.","replyTime":"2026-01-21T14:28:00","review":"Great prices highly recommend","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Johnny"},{"reviewId":"049783ae-3682-4195-bbe9-525c62477f9e","range":0,"rating":4,"reply":"Thank you for taking the time to share your experience! Happy you're pleased with pricing and Cliff's service.","replyTime":"2026-01-18T12:42:00","review":"Happy so far with the price and the unit I got. Great service from Cliff also. Look forward to months of great service here. Thanks Extra Space.","source":"Google","submissionTime":"2026-01-18T00:00:00","userName":"Isreal J."},{"reviewId":"7ab95d69-fc63-4076-919c-62fbd19ae55b","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback about our customer service team's helpfulness.","replyTime":"2026-01-17T14:31:00","review":"Very good customer service in person and on phone.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Charles B."},{"reviewId":"79a3c6a5-284d-42e2-9e70-0f1706a7b921","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled Kiesha provided such awesome service.","replyTime":"2025-12-20T12:25:00","review":"I was impressed by the people that work here and Kiesha was very awesome and very delightful thaks for being sweet","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Jesus L."},{"reviewId":"e6ae85b5-4b29-4d79-a34d-5ccd16016da4","range":0,"rating":5,"reply":"We are grateful for recognizing Clint's honesty and integrity. Your 5-star feedback means everything to our team.","replyTime":"2025-11-26T14:51:00","review":"Clint in Colorado Springs is great. Honesty and integrity ??","source":"Google","submissionTime":"2025-11-26T00:00:00","userName":"Kevin S."},{"reviewId":"8a893607-5732-4353-91dc-f58c4650048a","range":0,"rating":5,"reply":"We are pleased to hear Clint provided amazing help with your son's lock situation without hassle.","replyTime":"2025-11-21T07:29:00","review":"Clint was amazing. We had a situation with my son’s lock and he was extremely helpful and got everything taken care of without much hassle.","source":"Google","submissionTime":"2025-11-20T00:00:00","userName":"Michelle T."},{"reviewId":"a4bf77ca-9e42-4627-b398-d8aae4ae041e","range":0,"rating":5,"reply":"We are happy to hear you enjoyed our service! Thank you for choosing Extra Space Storage.","replyTime":"2025-11-19T07:34:00","review":"Great service!","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Madison L."},{"reviewId":"f7066a8d-6876-4071-8711-d296a9e84302","range":0,"rating":2,"reply":"Sorry for any inconvenience with the late fees and auction process. Please contact us at (719) 390-4288 to discuss your concerns.","replyTime":"2025-09-01T14:08:00","review":"I have not had trouble with one extra space storage facility but now I've had problems with two. This one and the one I had problems with before. They put your stuff up for auction quick! Don't be late with extra space or have life be lifeing cause they care less and then you end up with a 200 late fee! They call it a lean fee cause they've already sent off to own your property at day 36. Smdh people aren't human anymore.\nUpdate: I don't think they actually even do auctions... They just clean out your unit themselves and do whatever they want with your stuff","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Jennifer S."},{"reviewId":"10fc5203-55e4-4c9b-9683-a841537e2367","range":0,"rating":5,"reply":"We are delighted to hear that Clint Backes provided you with great service and helped you get the best rates possible. Thank you for sharing your positive experience with us!","replyTime":"2025-11-11T18:00:00","review":"Clint Backes was a great guy and helped me get the best rates possible. Greatly appreciated!","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"miguel j."},{"reviewId":"f96ee5bb-1339-419c-9c33-623b6a220c01","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with our friendly and helpful employee. Thank you for your feedback.","replyTime":"2025-03-14T08:30:00","review":"Clint VERY friendly and helpful... always a pleasure doing business with friendly and courteous\nEmployee....Thank you ?? an A+","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"John W."},{"reviewId":"23cdb304-d576-4b07-a174-5661bba00bd5","range":0,"rating":5,"reply":"We are excited to hear that Clint and Cliff provided great customer service! Thank you for your review.","replyTime":"2025-10-30T12:58:00","review":"Clint and Cliff are great! Great customer service! Great team!","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"Michelle B."},{"reviewId":"65e4296a-ed73-4742-a33c-b64c72d19291","range":0,"rating":5,"reply":"Our team is grateful for your rating, Steven! Call us if you have any questions or need assistance with your rental.","replyTime":"2025-07-19T20:26:00","review":"Great staff, super friendly!","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Steven H."},{"reviewId":"0e5b4b4d-a8ba-4779-a891-6c40f61453e0","range":0,"rating":5,"reply":"Thanks for the kind words about Clint! We're delighted he provided helpful service and secured you a great rate.","replyTime":"2025-10-21T07:18:00","review":"Clint Backes was super helpful and polite. And got us a great rate.","source":"Google","submissionTime":"2025-10-20T00:00:00","userName":"George t."},{"reviewId":"feb47d01-cd2c-48d3-9387-aaa86cd85a76","range":0,"rating":5,"reply":"Thank you for your review! Cliff is awesome, we appreciate your feedback.","replyTime":"2025-09-16T08:25:00","review":"Cliff is awesome,  thank you!","source":"Google","submissionTime":"2025-10-15T00:00:00","userName":"Momma B."},{"reviewId":"ba5b1189-3980-4109-a02c-ba7c6fade828","range":0,"rating":5,"reply":"Thank you for the kind words! We're glad our team kept things friendly and simple for you.","replyTime":"2025-10-04T13:10:00","review":"Helped out a lot everyone was friendly and kept the process fast and simple","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"thomas v."},{"reviewId":"cee2af8f-f489-4650-8441-7ff0c4bdbac0","range":0,"rating":5,"reply":"We are glad to hear we helped you secure storage quickly! Thanks for recommending us.","replyTime":"2025-10-02T14:18:00","review":"Helped me secured a storage space in little time. Would recommend.","source":"Google","submissionTime":"2025-10-02T00:00:00","userName":"Shanice O."},{"reviewId":"38eff1a0-5b85-4e28-acfb-4d59cb73f4b0","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our attendant! Thanks for choosing Extra Space Storage for your trailer.","replyTime":"2025-09-27T14:34:00","review":"I just parked my cargo trailer here, but the attendant was very nice.","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Cole H."},{"reviewId":"831da80e-f508-4857-8376-0843e3f0b4d7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Trent provided professional service when you called about availability.","replyTime":"2025-09-19T09:05:00","review":"Called to check availability and Trent is such a professional!!!! Thank goodness for having him!","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Jesus H."},{"reviewId":"4f6b239b-5051-4a9e-8063-dc7e988cd796","range":0,"rating":5,"reply":"We are elated to hear Clif made your setup process smooth and helpful. Thanks for choosing Extra Space Storage!","replyTime":"2025-09-19T08:04:00","review":"Clif was very helpful in setting up a unit and with the process.","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Dylan M."},{"reviewId":"ab05b8f0-f822-4e0d-82ce-13c497c21dd0","range":0,"rating":5,"reply":"We are glad to hear you found our team helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-13T15:06:00","review":"Very helpful","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"hunter s."},{"reviewId":"32b592a7-fd7e-4b12-9bc0-db415d5a3ff7","range":0,"rating":5,"reply":"We are grateful Cliff provided great customer service and was really polite. Thanks for the positive feedback!","replyTime":"2025-09-02T16:23:00","review":"Cliff had great customer service and was really polite.","source":"Google","submissionTime":"2025-09-02T00:00:00","userName":"Angel A."},{"reviewId":"7b10c80c-ddaa-461a-892d-f5ad9497d914","range":0,"rating":5,"reply":"Thanks for the amazing review, Arthur! We're thrilled to hear about your wonderful experience with Cliff at our Extra Space Storage facility. We're so glad he was able to make the entire process seamless and stress-free for you. It's fantastic to know that he took the time to understand your needs, answered all your questions patiently, and guided you through the storage options with such enthusiasm. We're delighted that Cliff's outstanding customer service has left such a positive impression on you. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service!","replyTime":"2025-08-31T12:40:00","review":"I recently had the pleasure of working with Cliff at Extra Space Storage, and I can’t say enough about his exceptional customer service! From the moment we walked in, Cliff was friendly, professional, and genuinely eager to help. He took the time to understand our needs, patiently answered all our questions, and guided us through the storage options with clarity and enthusiasm. His attention to detail and positive attitude made the entire process seamless and stress-free. We were so impressed by his dedication and care that we’d happily choose Extra Space Storage again, largely because of Cliff’s outstanding service. Highly recommend!","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"Arthur R."},{"reviewId":"c3800d87-f87c-4ef1-bc33-b8f38c47e069","range":0,"rating":5,"reply":"Thank you for your review! So glad your experience was quick, easy and friendly with us.","replyTime":"2025-08-29T08:51:00","review":"Quick, easy and friendly...","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Dave S."},{"reviewId":"8f43c40f-752f-408c-be88-8c4c9c72a35e","range":0,"rating":5,"reply":"We greatly appreciate your feedback! So glad we've improved the location and that Cliff is doing great work.","replyTime":"2025-08-27T07:47:00","review":"Since ExtraSpace Storage has taken over this location they have done a great job cleaning up the location. Cliff does a great job!","source":"Google","submissionTime":"2025-08-26T00:00:00","userName":"Andrea F."},{"reviewId":"70ffe8a9-cf13-4dba-9e12-1c118b930110","range":0,"rating":5,"reply":"We are ecstatic to hear about Cliff's amazing service! Thanks for highlighting his flexibility and attention to detail.","replyTime":"2025-08-16T16:00:00","review":"Cliff is the man!! Not only did he get us setup the same day with exactly what we wanted he was very flexible with how my wife and I made our first payment. He also made sure that our unit was cleaned out and ready to move our things in as well as patching any holes within the unit to keep out any small animals trying to find a place to make their home.","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Anthony C."},{"reviewId":"e67def0a-d128-4eae-8dd9-42aa3070310c","range":0,"rating":4,"reply":"Thank you for sharing your experience with us, Leno! We appreciate your honest feedback about our storage facility.","replyTime":"2025-08-13T15:49:00","review":"Just a normal storage like anywhere else.","source":"Google","submissionTime":"2025-08-13T00:00:00","userName":"Leno F."},{"reviewId":"7c22f104-d531-436c-8c3d-ad5f883c8a6d","range":0,"rating":5,"reply":"Your positive feedback means everything! So glad Cliff took great care of you and covered all your needs!","replyTime":"2025-08-05T08:02:00","review":"This place is awesome! Cliff is very helpful and super friendly! questions don’t hesitate to ask! Extra space has all your needs covered! Just ask for Cliff and he will get you covered! Great job thanks Cliff!","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Bruce B."},{"reviewId":"9a7040c3-dcf0-44b0-80d5-6fe3ff68f058","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for taking the time to share your experience with us.","replyTime":"2025-07-31T19:11:00","review":"Great customer service. Easy to rent a unit with both online reservation and very responsive staff.","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"Karen W."},{"reviewId":"9732c647-0c48-41b9-b7cb-9af2dc52ba77","range":0,"rating":3,"reply":"","replyTime":"1900-01-01T00:00:00","review":"So I'm trying to reach out this way because I have tried to get a hold of extra space storage I have tried to find out for the last 4 years I've been on the hunt since I lost my storage shed due to hard times we fell on hard times One of our most prized possessions was in that storage that belonged to my son who has some mental disabilities and that and it's a cherished items that we could never get back we was able to take him to tribute to the troops cuz my husband is a disabled vet and while we were there we got to meet the wrestlers and we got Ric Flair's autograph Braun strowman's autograph we got several other autographs we have pictures of us getting the autographs we have our pictures with the belts I have pictures of the belts after they got signed we thought they were out of the storage but they were still in the storage and we lost them I've been trying to find the person who bought our storage shed to see if they may still have the belts or who they sold them to we are trying everything to get these back for my son there was the black men's title and then we had the raw women's title which was a white belt we had bought these belts at Toys r Us so they were replica belts but we have their autographs on them and like I said I have everything to prove that the autographs are real and that the autographs and the belt everything belong to us and my goal is just to get these back for my son I've been devastated for the last 4 years going on five now wanting to get my hands back on these belts something that we can never ever replace so if anybody knows who bought this shed and bought my belts that belong in my baby please reach out to me please help me get these back.","source":"Google","submissionTime":"2025-07-27T00:00:00","userName":"Rebecca K."},{"reviewId":"f67457d2-66bd-4e66-b041-a4e8dbd69e78","range":0,"rating":5,"reply":"We are thrilled to hear you found us super helpful and friendly! Thanks for the recommendation.","replyTime":"2025-07-27T08:40:00","review":"Super helpful and friendly and would definitely recommend ??","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Matt M."},{"reviewId":"57cf5d6a-3ced-417e-adbc-6ff0c10b57a9","range":0,"rating":5,"reply":"Thanks for the kind words about Cliff! We're glad he provided such patient, helpful service. We appreciate you!","replyTime":"2025-07-25T09:52:00","review":"Cliff was fantastic and very patient with me. Thank you for everything. I appreciate u very much!","source":"Google","submissionTime":"2025-07-24T00:00:00","userName":"Erin H."},{"reviewId":"89c72944-f35d-4fac-9584-08e26e8834cf","range":0,"rating":5,"reply":"We are honored to hear Cliff provided professional service and got you the information you needed!","replyTime":"2025-07-22T09:07:00","review":"Cliff was very professional and got me the information I needed","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Talon H."},{"reviewId":"c6300109-3145-4fc2-8ec8-bb75976ee5ef","range":0,"rating":5,"reply":"We are happy to hear Cliff provided you with all the information you needed for your rental unit!","replyTime":"2025-07-22T09:07:00","review":"Cliff was great and gave me all the Information I needed for my rental unit.","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Talon H."},{"reviewId":"0f4c4ffb-41ca-4b0d-8232-213069e372dc","range":0,"rating":5,"reply":"We are delighted to hear that our front desk team was very helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-20T14:15:00","review":"Front desk person was very helpful","source":"Google","submissionTime":"2025-07-19T00:00:00","userName":"Logan B."},{"reviewId":"a39d0864-4328-48cc-b2a8-a3464e91f677","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience! Thank you for recognizing our team's helpfulness.","replyTime":"2025-07-18T17:19:00","review":"They were both so sweet and helpful amazing experience","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Stephanie K."},{"reviewId":"5780a87f-6d2d-4dc3-a7e7-21b4b07a4343","range":0,"rating":5,"reply":"We are delighted to hear you found our team very helpful, Joseph!","replyTime":"2025-07-06T08:27:00","review":"Very helpful","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Joseph S."},{"reviewId":"67bf8722-348b-4dc8-80cd-1a7dc480ee30","range":0,"rating":5,"reply":"We are delighted to hear you found our team so nice and our prices amazing! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-18T10:55:00","review":"Super nice folks and amazing prices!","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Sophie J."},{"reviewId":"e68b7a5d-9c2c-468e-8ee9-390289b2cb26","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service team!","replyTime":"2025-06-17T14:22:00","review":"Great customer service!","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Jariah P."},{"reviewId":"74024a22-f41b-44bf-a1b7-1152740ce574","range":0,"rating":5,"reply":"We are delighted to hear you trust our service! Your kind words about our amazing service mean so much.","replyTime":"2025-06-16T16:13:00","review":"Amazing service that you can trust","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Chris H."},{"reviewId":"c03aaf92-a633-41d4-8a9b-c0c4b53db80d","range":0,"rating":5,"reply":"We are delighted to hear you found our team professional and friendly. Your experience means everything to us.","replyTime":"2025-06-09T12:39:00","review":"Wry professional and friendly.","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Jim W."},{"reviewId":"91c45f8a-0fd3-445a-9cb4-42ea151ef22e","range":0,"rating":5,"reply":"We are delighted to hear about your exceptional experience with Cliff! His outstanding customer service and friendly demeanor truly represent our values. Thank you for the recommendation.","replyTime":"2025-06-06T10:59:00","review":"Hello I just wanted to say how i got the best costumer service from cliff also just a great person to talk to ! I recommend this place to everyone just because of cliff thank you","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"SteelCityDabzCo"},{"reviewId":"9811f964-2c33-432e-8e35-5c9648b9f802","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our management team and smooth transaction process!","replyTime":"2025-06-06T16:21:00","review":"Awesome management!!! Very helpful and smooth transaction!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"David H."},{"reviewId":"9cd9e9ea-bdea-409e-8b3e-9e3bdde04e36","range":0,"rating":5,"reply":"We are delighted to hear our team member provided respectful service. Thank you for the recommendation!","replyTime":"2025-05-31T12:31:00","review":"The guy was very nice and respectful would definitely recommend.","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"ashley s."},{"reviewId":"dab38386-3ba3-41d6-9393-05590cd1ee02","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our customer service and competitive rates. Your satisfaction means everything to us.","replyTime":"2025-05-31T09:22:00","review":"Great customer service and good rates","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"Amber D."},{"reviewId":"8afd1902-9dbf-4282-bf66-019862142c47","range":0,"rating":5,"reply":"We are delighted to hear about your awesome customer service experience.","replyTime":"2025-05-22T13:07:00","review":"Awesome customer service","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Cali B."},{"reviewId":"dea7badd-da2d-40d9-82f5-52aa1687ab0b","range":0,"rating":5,"reply":"We are delighted to hear about your efficient experience. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-21T16:51:00","review":"Super fast and efficient","source":"Google","submissionTime":"2025-05-21T00:00:00","userName":"zion d."},{"reviewId":"04382114-8122-4c12-a68b-cb26122d7a23","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Your feedback about our intelligent staff, clean units, and affordable pricing is greatly appreciated. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-20T09:28:00","review":"Such a nice experience getting a unit down here! Gentleman is intelligent and very safe in regarded to the property. Answered all my questioned the night prior, and then was happy to show multiple units come morning.  The units are affordable and clean. Had a wonderful interaction getting set in my unit to have storage. Gentleman respectable, and overall am pleased. Thank you guys, and great business!","source":"Google","submissionTime":"2025-05-20T00:00:00","userName":"Killian X."},{"reviewId":"b244ed6d-7ba0-4af6-9398-b4d4f00bf1a7","range":0,"rating":5,"reply":"We are honored to have received your positive feedback about Micah R. assisting you with everything you needed. Thank you for sharing your experience with us.","replyTime":"2025-05-17T14:26:00","review":"Haven’t been here long but Micah R.  is awesome and helped me with everything I needed! And we very polite","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Noëlle F."},{"reviewId":"445d928b-37ca-47e5-bbe4-f32ac30be58b","range":0,"rating":5,"reply":"We're elated to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback. We're glad that our team member was helpful and pleasant on the phone and that our manager provided exceptional customer service during your visit. We strive to make the storage rental process quick, easy, and transparent, so we're pleased to know that you found it to be so. We appreciate your recommendation and look forward to continuing to serve your storage needs.","replyTime":"2025-05-14T12:12:00","review":"I stumbled upon this place online. It was the first one to pop up when I searched. I clicked on the site and decided to call. The person on the phone was very helpful and pleasant. I showed up the next day at my appt time. The manager was very friendly, nice, and considerate. He drove me around to all the spaces that I wanted to see. The process and paperwork was super quick and easy. Not to mention the price is totally unbeatable!!! The manager was upfront about everything. No hidden fees or extra charges. The customer service was exceptional! Overall, it was an awesome experience. I would definitely recommend this place to anyone.","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"Kathy N."},{"reviewId":"84aeaa96-ef22-4e97-a4d6-a7c6ac32d18e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are glad to hear that you had a great and quick experience with our service.","replyTime":"2025-05-10T12:56:00","review":"Great service, quick and fast when needed.","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Romero G."},{"reviewId":"de36f690-d29e-4716-9f60-ea81a08df313","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with Extra Space Storage. We're glad Cliff was able to assist you with finding the right storage unit. It's wonderful to hear that Cliff made your rough day a bit easier and provided you with quick and efficient service. We value our customers and strive to make the storage process as smooth as possible. Thank you for your continued trust in Extra Space Storage and for recommending us to others. We look forward to serving you in the future.","replyTime":"2025-05-11T10:43:00","review":"After a very long and rough day of moving, I found I needed additional storage.  I've used Extra Space Storage in the past and always been treated well.  Today was no different.  I was greeted by Cliff McMullen  who helped me with just the right size Storage facility.   He was extremely helpful and made a rough day easier to tolerate.  It was a quick and easy transaction and I will continue to tell others to use this company and location","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Rebecca Z."},{"reviewId":"4b093eb8-d9b2-4a9d-a3a5-542a60b53790","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We appreciate your loyalty and are glad to hear you've had a positive experience renting multiple units with us.","replyTime":"2025-05-10T10:17:00","review":"I've rented 5 units in the past four years and extra space has been the smoothest storage experience by far.  The easy online app to the face to face interaction, the price, and hours put Extra Space at the top, andi need field glasses to see the others","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"R M."},{"reviewId":"660653c3-d33a-4812-8f0f-e55c3a7b7346","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with signing up online and reasonable pricing. Thank you for sharing your experience!","replyTime":"2025-05-05T15:17:00","review":"Signed up online, super reasonable pricing and insurance, was called by a representative to help me finish signing up. Looking forward to moving in!","source":"Google","submissionTime":"2025-05-05T00:00:00","userName":"Alyssa S."},{"reviewId":"083a678c-b13b-4e6c-83d5-a491749406ac","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We deeply respect your kind words about our team member Cliff.","replyTime":"2025-05-02T10:15:00","review":"Cliff was a huge help checking in. Transferred my unit to the appropriate size and was very kind.","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Derick"},{"reviewId":"ce8beb87-bdd0-4606-a9c4-7128f3fa6cd8","range":0,"rating":5,"reply":"We are elated to hear about your positive experience at Extra Space Storage. Thank you for your feedback.","replyTime":"2025-05-02T11:55:00","review":"Super helpful, came back helped right away and showed me to my spot.","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Wade H."},{"reviewId":"2ca25713-dc19-4ece-ab1f-09f468a38f6f","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience with Cliff at our Colorado Springs facility. Thank you for the recommendation!","replyTime":"2025-05-02T12:05:00","review":"Just got in to Colorado springs today and Cliff at the fron t desk was amazing and swift with his service.  Highly recommend for the awesome specials.","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Tracia B."},{"reviewId":"96eade40-a842-4d94-991b-0ec8586f512c","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Extra Space Storage!","replyTime":"2025-05-01T10:44:00","review":"Great service, friendly staff, clean units upon check-in!","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Frank Z."},{"reviewId":"66dbaec9-9258-4407-afda-b8f326049233","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are delighted to hear that Cliff was helpful and personable throughout your storage process. It's wonderful to know that he called you ahead of time to explain how everything works and ensured your unit was fully functioning before you stored your items. These extra steps are part of our commitment to providing excellent service. Thank you for taking the time to share your experience and for recommending us to others!","replyTime":"2025-05-01T16:02:00","review":"Cliff was extremely personable and very helpful with the whole process. He even called me ahead of time so I knew how the process worked. Also he made sure my unit was fully functioning before storing my items in the unit. Would definitely recommend storing here!","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Paige B."},{"reviewId":"3b4c6325-35e9-4d61-98d3-d99d8adfc96d","range":0,"rating":5,"reply":"We are thrilled to hear about your experience, Elaina Rhodes! Thank you for the positive feedback on our customer service.","replyTime":"2025-05-01T17:21:00","review":"Great customer service","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Elaina R."},{"reviewId":"831eaca8-bce1-4fa4-bc08-e739f66c2ebe","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience.","replyTime":"2025-04-30T11:00:00","review":"Great service likable person ??????","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"John S."},{"reviewId":"c7a2a6a5-7131-41af-8bb8-ea50531b70b8","range":0,"rating":5,"reply":"Thank you immensely for the positive feedback! We're glad to hear you had a great experience with us.","replyTime":"2025-04-23T16:19:00","review":"Great price, friendly staff quick In-N-Out & clean units!","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"joe p."},{"reviewId":"b1208233-f518-4707-b877-00d84d981328","range":0,"rating":5,"reply":"We're overjoyed to hear about your great booking experience with Cliff. Thank you immensely for sharing your feedback!","replyTime":"2025-04-21T07:36:00","review":"Great booking experience. Cliff did a great job explaining all the details and got me checked in quickly. Thanks!","source":"Google","submissionTime":"2025-04-20T00:00:00","userName":"Garret W."},{"reviewId":"9b2a305c-b2ac-4cee-84f7-d1d0b194ea3f","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Cliff at Extra Space Storage. Thank you immensely for sharing your feedback!","replyTime":"2025-04-19T13:46:00","review":"Loved the experience with Cliff, very talkative, never a dull moment. He let us know the upgrades that are happening in the area and the improvements in the area. He has everything we are looking for to keep our items safe and we feel very confident that he will have our back if anything were bad to occur!","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Jaden H."},{"reviewId":"c3dfc730-5809-4f4e-a1c9-e6a1a3987eda","range":0,"rating":5,"reply":"We're delighted to hear that the store manager was extremely helpful and military friendly. Thank you for sharing your experience with us!","replyTime":"2025-04-17T15:40:00","review":"Store manager extremely helpful and military friendly.","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Layne W."},{"reviewId":"b8cd28fe-12de-421a-9d68-7b69d2663cba","range":0,"rating":5,"reply":"We are elated to hear about your great experience with Cliff at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-18T07:40:00","review":"Cliff was very helpful with the setup of us getting our storage unit and answered all of our questions. Great experience and management!","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Brandon D."},{"reviewId":"ac11fd96-e5a2-40e4-bda4-cc4b166af005","range":0,"rating":5,"reply":"Your review is appreciated. We genuinely admire your feedback on our customer service and quick response. Thank you for sharing your experience with us.","replyTime":"2025-04-17T09:06:00","review":"Very Helpful customer service. Quick response too.","source":"Google","submissionTime":"2025-04-16T00:00:00","userName":"H G."},{"reviewId":"32b8dd08-d664-488c-8de0-dd34ef8df827","range":0,"rating":5,"reply":"We are elated to hear about your fantastic experience with our customer service team and on-site host!","replyTime":"2025-04-16T08:43:00","review":"Best customer service ever!! Our sales girl was amazing, our on site host was fantastic!!!!","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"carlos m."},{"reviewId":"13725b48-f1b4-443a-bf95-f002878b4376","range":0,"rating":1,"reply":"Please contact us at (719) 390-4288 to address this issue promptly.","replyTime":"2025-04-13T09:07:00","review":"Absolutely terrible. Promised that I could get a storage unit that night, but once the door would open  refuse to answer my calls or send anyone out.","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"Adam"},{"reviewId":"5594e0f4-b0ef-4efc-aa34-ef401532e965","range":0,"rating":5,"reply":"We sincerely value your feedback. Thank you for sharing your positive experience with us.","replyTime":"2025-04-13T11:01:00","review":"Really cool dude, explained everything to us without rushing. Simply great service!","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"Alex R."},{"reviewId":"db8827bf-6f2f-4dac-b21f-cc21d7a4ffc9","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that you found our staff friendly and our property clean.","replyTime":"2025-04-10T10:34:00","review":"Very friendly staff, property and unit nice and clean!","source":"Google","submissionTime":"2025-04-10T00:00:00","userName":"N O."},{"reviewId":"cf269e15-60b2-44ab-9364-3111e4ef2682","range":0,"rating":5,"reply":"We're pleased to hear about your positive experience with our staff, especially during what could have been a challenging situation. Our team strives to provide excellent customer service, and we're glad our gentleman in the front office was able to make the process easy and painless for you. Thank you for taking the time to share your feedback. We appreciate your trust in us to care for your mother's storage needs.","replyTime":"2025-03-18T08:58:00","review":"I just wanted to share how kind and easy the gentleman in the front office makes it for me. My mom rents a storage unit here. She has since developed dementia and I am her legal guardian. I went in to update stuff so I can have access to helping with payments and access to her unit. I was thinking it was going to be a big ordeal but he was so nice and patient with me and made the whole process easy and painless. Just want to thank him for being so kind","source":"Google","submissionTime":"2025-03-17T00:00:00","userName":"Lucinnda G."},{"reviewId":"eeedfd3e-e1a0-4053-8aa6-c6b76a0ef04a","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our service! Thank you for taking the time to share your feedback.","replyTime":"2025-03-11T10:23:00","review":"Super helpful and quick! I had no issues getting my payment made and getting all the info I needed, very nice service!!","source":"Google","submissionTime":"2025-03-10T00:00:00","userName":"Jordie"},{"reviewId":"5b41b30f-13bd-47c4-80fc-ff7c79923658","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback, Elvira Johnson.","replyTime":"2025-03-08T09:27:00","review":"I haven't had a bad experience since EXTRA SPACE took over This facility.   The Manager Cliff is genuinely interested in giving the customer the best service.And the company will work with you fairly in these  difficult economic times. Also EXTRA SPACE has worked hard to clean up this facility.   In much appreciation. Sincerly your client EJ.","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"Elvira J."},{"reviewId":"5264155c-3559-4c62-951e-4576cdf2ac8c","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with Mr. Cliff at Extra Space Storage. Your feedback is valuable to us, and we're glad to know that Mr. Cliff was able to answer all your questions and make you feel comfortable. We appreciate you noticing his hard work and dedication, including his efforts to maintain the facility's security. Your encouragement regarding Mr. Cliff's value to our business is noted and appreciated. Thank you for taking the time to share your thoughts about your experience with us.","replyTime":"2025-03-09T09:22:00","review":"Mr. Cliff, is doing a wonderful job of reviving this place. I can tell that he’s a hard worker.  He actually shows up to work and was there as the hours stated he should be, which is not the case for many storage facilities. So, I appreciate that.\n\nHe answered all my questions and better yet, didn’t make me feel dumb for even asking them.  He was kind and polite and we laughed about life and I just know that he is willing to go the extra mile to make sure my experience is pleasant and I really am grateful for him.\n\nOne day, I saw him fixing the fence, just making sure our things are safe and protected from within. I encourage the upper management to take care of him and keep him around because he is good for business :)","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"David T."},{"reviewId":"798af6f7-d5a9-4935-ad98-5ecad08eb2dd","range":0,"rating":5,"reply":"We're honored to have provided you with excellent customer service, Jeremy Farr. Thank you for your feedback.","replyTime":"2025-03-03T14:18:00","review":"Excellent customer services","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Jeremy F."},{"reviewId":"2696567e-0793-4d9b-b189-997cb4486640","range":0,"rating":5,"reply":"Thanks! We're so appreciative of your excellent rating, Nawal! We are here for you if you need anything.","replyTime":"2025-02-28T21:08:00","review":"Cliff’s customer service is exemplary. I needed space to park a construction equipment at night for a few days. It took him only  a few minutes to send me the necessary paper work on line to rent me a space that was convenient for my need. I am out of town and my contractor needed the space. The whole process was handled remotely and expeditiously","source":"Google","submissionTime":"2025-02-28T00:00:00","userName":"nawal s."},{"reviewId":"99ca166d-050b-4139-9b31-d75079203d2e","range":0,"rating":5,"reply":"We're pleased to hear that Micah was very helpful! Thank you for choosing Extra Space Storage for your storage needs!","replyTime":"2025-02-24T14:56:00","review":"Micah was very helpful! I will definitely be using Extra Space for my storage needs!","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"Mister S."},{"reviewId":"ca616388-f230-4ef1-9632-74cb27357228","range":0,"rating":5,"reply":"We are excited to hear about your great experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2024-08-02T18:19:00","review":"Great service great pricing. Clean unit. Had an issue getting the emails but staff (cliff) was in it and got it fixed","source":"Google","submissionTime":"2025-02-16T00:00:00","userName":"Charles P."},{"reviewId":"efed8721-f752-45c9-a9f7-348e3bc2533f","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience with us, Troy. We're thrilled to hear that your auction locker purchase went smoothly and efficiently. Your feedback is incredibly valuable to us.","replyTime":"2025-02-15T08:03:00","review":"I was there because I purchased a auction locker. It was the smoothest purchase I've had so far in this business. Wish they all were this efficient, from the paper work to the info I had a gate code waiting on me that's how on point staff here was.","source":"Google","submissionTime":"2025-02-14T00:00:00","userName":"Troy"},{"reviewId":"4022129e-c07a-491d-9043-e45fa70a94df","range":0,"rating":5,"reply":"Thank you for the positive rating David! We are so glad you trust Extra Space Storage with your belongings. If you need any assistance in the future please do not hesitate to reach out.","replyTime":"2025-01-19T06:54:00","review":"Web site gave us a better deal and the manager walked us thru the complete process.  Good deal.","source":"Google","submissionTime":"2025-02-09T00:00:00","userName":"David D."},{"reviewId":"74a2a398-bb80-4b9f-a87a-fe29d98638b0","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Cliff at Extra Space Storage. We appreciate your feedback!","replyTime":"2025-02-07T14:06:00","review":"Cliff is extremely sweet great service . ??","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Adrine H."},{"reviewId":"a57c9072-4ec9-4ddf-a408-6347721b2506","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our helpful staff.","replyTime":"2025-02-03T11:35:00","review":"The man that helps is very kind and extremely helpful he makes the storage experience very easy","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"Debby V."},{"reviewId":"34e7d39b-0dee-433a-84e6-f2209a404755","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Cliff is dedicated to providing excellent service to all our customers.","replyTime":"2025-02-01T11:16:00","review":"Cliff is extremely easy to work with, great guy and wants to give people the best service he can","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Hadley G."},{"reviewId":"354afb9a-83a0-4bd4-9507-b3f2b103526c","range":0,"rating":5,"reply":"We are pleased to hear about your amazing experience at Extra Space Storage. Thank you for your positive feedback!","replyTime":"2025-02-01T10:03:00","review":"Amazing customer service. Great facilities","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Richard A."},{"reviewId":"5d67f9b9-d8fd-43d4-952e-4ed1de4dee21","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with Cliff at our Astrozon location. Thank you for sharing your feedback!","replyTime":"2025-01-31T08:14:00","review":"Cliff is the absolute best! I needed a unit to store some household decor and totes and I needed it quickly and he walked me through the process quickly and efficiently. The man deserves a raise and a bonus! The work that he has put into the property is outstanding! Will store with Cliff at the Astrozon location for all my storing needs from now on.","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Lynne R."},{"reviewId":"47fa6076-3983-4245-a69c-292ae48d0590","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are utterly delighted to hear that Jessica was helpful and courteous during your visit. Thank you for sharing your experience with us.","replyTime":"2025-01-31T09:06:00","review":"Clean property. Jessica was very helpful and courteous.","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Shane R."},{"reviewId":"d12fe080-77a2-4542-817d-ac5e1aec70d6","range":0,"rating":5,"reply":"Your review is appreciated. We are thrilled to hear about your positive experience with Jessica at our Astrozon Blvd location. Thank you immensely for sharing your feedback!","replyTime":"2025-01-31T09:07:00","review":"I rented a unit from Jessica at the Astrozon Blvd location last week and let me tell you, I was highly impressed with Jessica's overall knowledge and how she made it a quick, easy and painless transaction. Her professionalim is top notch and she was super cute too! If everyone who works for Extra Space Storage is as genuine and helpful as she then I won't store with anyone but them!","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Rhane S."},{"reviewId":"0d2f83df-f7f6-4e13-9be7-cc6a49056a6c","range":0,"rating":5,"reply":"Your positive experience with Jessica is greatly appreciated. Thank you for sharing!","replyTime":"2025-01-15T13:33:00","review":"I had an excellent experience\nJessica was very professional\nAnd helpful ??","source":"Google","submissionTime":"2025-01-15T00:00:00","userName":"Eugene T."},{"reviewId":"e6f13040-d433-4814-867c-c8e7c2106515","range":0,"rating":5,"reply":"Thank you for your review. We're glad to hear that you found our staff helpful and friendly.","replyTime":"2025-01-04T14:47:00","review":"Very helpful and friendly","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Kloe R."},{"reviewId":"661d677a-198c-47cb-b906-1181bdfc9751","range":0,"rating":5,"reply":"Your review is appreciated. We are glad Jessica was able to assist you with your online purchase. Thank you for sharing your experience!","replyTime":"2025-01-04T15:00:00","review":"Jessica was super helpful with a mistake I made while purchasing the storage unit online. Everything went smoothly! Thank you for all the help!","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Sasha M."},{"reviewId":"5050b51e-4a43-403b-bd2e-ff571eedecb2","range":0,"rating":5,"reply":"We're excited to hear that Jessica was able to assist you with accessing your unit when you had an issue with your key. We appreciate your kind words about our facility's cleanliness, fresh paint, and the friendly service provided by our office staff. Thank you for taking the time to share your positive experience in this review!","replyTime":"2024-12-27T09:23:00","review":"Jessica was amazing. We use the storage for our business and she helped us out getting into our unit when we had an issue with our key. This facility has been cleaned up, repainted, and the people in the office are so easy to deal with and friendly.","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Andi"},{"reviewId":"ccb1825e-247d-48f7-91f7-7bde1e2312ea","range":0,"rating":4,"reply":"Thank you for your feedback. We are glad to hear that you are happier with the recent updates at our facility.","replyTime":"2024-12-11T08:11:00","review":"Great prices, friendly staff. My mistake for not securely covering all my belongings in proper boxes, weather damage Is an issue here as well as mice. UPDATE: formerly astrozon self storage this facility has since updated much of the mentioned above issues. I am much happier with management now they have been taken over by extra space","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Shela K."},{"reviewId":"ad55e9d7-1615-4c86-9f8a-89871d259b6b","range":0,"rating":5,"reply":"Thank you for sharing. We are excited to hear that you had a great experience with us at Extra Space Storage.","replyTime":"2024-11-27T13:53:00","review":"They do a great job","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"Kimberly G."},{"reviewId":"3330667d-f79a-4967-8a1e-604708b4945c","range":0,"rating":5,"reply":"Thank you for your review! We are thrilled to hear you had a great experience with us.","replyTime":"2024-11-24T12:43:00","review":"Great service and prices. Cliff was very friendly and helpful.","source":"Google","submissionTime":"2024-11-24T00:00:00","userName":"Justin G."},{"reviewId":"e729c15b-508d-4ba9-8d98-f88c9e57aaf3","range":0,"rating":1,"reply":"We apologize for falling short of your expectations regarding the unexpected fee increase. Please feel free to reach out to us at (719) 390-4288 to discuss this matter further.","replyTime":"2024-11-19T08:09:00","review":"I’ve been renting units from here for years. About 5 months ago, out of nowhere, extra storage space bought out the original owners of this location. Everything seemed decent enough at first, other than the fact that It took three weeks for them to get the gate to fully function so that we could access our units outside of business hours. No big deal. Well now, completely out of the blue and without any notice, they raised the monthly fees by 40%. My payment just went from 115 to 150. Again, no notice or anything. This is the final straw for me, and I’ll be pulling my business from this facility.","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"Taylor D."},{"reviewId":"7d8cf750-b601-41eb-b4cc-a34e70f44a8e","range":0,"rating":4,"reply":"We are glad to hear that the rental process was fast and simple for you. Thank you for highlighting the friendliness, efficiency, and helpfulness of our staff. We strive to provide excellent customer service, and it's great to know that our team met your expectations. Thank you for recommending Extra Space Storage to others.","replyTime":"2024-11-17T10:45:00","review":"The rental process is fast and simple. There was an extra 29.00 start-up fee that I didn't anticipate that you don't know about until you're entering the contract, so be sure to add that to the price of the unit size that you're interested in. The staff was friendly and efficient and very helpful, I would still recommend extra space storage.","source":"Google","submissionTime":"2024-11-17T00:00:00","userName":"Terrance A."},{"reviewId":"7b050856-97ba-42d0-b6f3-fac5c1783363","range":0,"rating":5,"reply":"Thank you for your positive feedback! We're glad to hear you had a great experience at Extra Space Storage.","replyTime":"2024-11-16T14:24:00","review":"Great place... clean , the man who was running the place...was awesome...he was helpful friendly and on top of his job,paper work was done in a professional manner. I really enjoyed the experience.","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"karen l."},{"reviewId":"82894344-bfbf-4172-a4c3-c3a27f23c4ed","range":0,"rating":5,"reply":"We're pleased to hear you had a positive experience with our storage unit and friendly manager. Thank you for sharing your feedback!","replyTime":"2024-11-15T12:45:00","review":"Very nice storage unit! The manager Cliff is very friendly. I would recommend this storage unit to anyone, that’s looking for a quality place to store their stuff. Thanks again!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Mary L."},{"reviewId":"12da66f7-96bd-4360-a731-97e605269266","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with Cliff at Extra Space Storage. Thank you for sharing!","replyTime":"2024-11-12T18:03:00","review":"I was interested in getting a storage unit and Cliff was more than able to fulfill my needs. He was polite and helpful during my visit to Extra Space. I would recommend Extra Space based solely off of service.","source":"Google","submissionTime":"2024-11-12T00:00:00","userName":"Brady W."},{"reviewId":"f68341d4-d8a9-491d-8868-81fe4e570e3a","range":0,"rating":5,"reply":"We are ecstatic to hear about the outstanding change Extra Space Storage has brought to the neighborhood. Thank you immensely for the recommendation!","replyTime":"2024-11-13T07:31:00","review":"The change that's happening is OUTSTANDING. Extra Space Storage has brought change to the neighborhood, change that was needed.  Highly recommended","source":"Google","submissionTime":"2024-11-12T00:00:00","userName":"Cliff M."},{"reviewId":"92ee9709-05b3-4114-b60e-10702d27e9be","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you found our team helpful and courteous. Thank you for sharing your experience, Melody.","replyTime":"2024-10-07T13:56:00","review":"They are very helpful and courtesy. CLIFF IS AMAZING TO WORK. HE IS VERY UNDERSTANDING AND WILLING TO HELP AND WORK WITH YOU.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Melody R."},{"reviewId":"341e6fa9-8ba4-42fc-901e-498bbbe6ef62","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a great experience with our friendly staff at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-09T17:15:00","review":"Great customer service, friendly staff.","source":"Google","submissionTime":"2024-11-09T00:00:00","userName":"Chloe R."},{"reviewId":"7c498d5d-7aa3-4b06-bd58-f95208aa7a13","range":0,"rating":5,"reply":"We're pleased to hear that you found our team responsive and helpful! Thank you for your review.","replyTime":"2024-10-10T18:59:00","review":"Always responsive and very helpful!","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Benjamin O."},{"reviewId":"99a1b8ce-3ebe-4293-9fbf-9f2c698a020c","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated! Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2024-10-05T07:53:00","review":"Absolutely love this place for all my storage needs. And you can't beat the price!!!","source":"Google","submissionTime":"2024-10-04T00:00:00","userName":"Emi J."},{"reviewId":"d5e283c0-104e-42f2-8a50-8e1c33a08f41","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback.","replyTime":"2024-10-03T13:37:00","review":"So far so good, the process was simple quick and easy. I look forward to using this company for all my storage needs","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Jessica D."},{"reviewId":"d3bf1f06-fddd-4467-91a2-5fd27f55aec8","range":0,"rating":5,"reply":"We are excited to hear about your amazing experience with Cliff. Thank you for sharing your positive feedback! We're delighted that Cliff was easy to work with, accommodating, and responsive to your questions. It's wonderful to know that he exceeded your expectations and provided outstanding customer service in a professional and friendly manner. We truly appreciate you taking the time to let us know about your positive experience with our team members.","replyTime":"2024-10-02T07:12:00","review":"I had an amazing experience with Cliff at the Asterzon location. He was easy to work with and was accommodating and responsive to my questions.Cliff exceeded all expectations and went above and beyond in a professional and friendly manner. Cliff's customer service was outstanding.","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Lia"},{"reviewId":"88671b03-e2b6-4455-9082-82e6f6737792","range":0,"rating":3,"reply":"Your positive experience with our customer service is greatly appreciated. Thank you for the feedback.","replyTime":"2024-10-02T08:05:00","review":"It's just a storage space, but I must say the customer service is awesome. And I do appreciate that","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"sylvester w."},{"reviewId":"dd51b817-ef79-493d-9890-2bee5243449f","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Cindy! Cliff is truly a valuable member of our team. Thank you for recommending us!","replyTime":"2024-10-02T15:47:00","review":"Cliff is literally the best he pulled some strings for me last minute and I know I prob wasn’t easy to deal with lol but he totally made everything happen and kept such a good attitude about everything! This place is pretty affordable and way chill I definitely recommend !","source":"Google","submissionTime":"2024-10-02T00:00:00","userName":"Cindy T."},{"reviewId":"d4acfc67-56ac-4495-94a2-3c86483bb2b5","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Shannon Grimes. We are pleased to hear that our staff is polite, helpful, and that the property is kept clean. Thank you for sharing your experience with us.","replyTime":"2024-09-26T09:42:00","review":"The staff in the office are very polite very helpful whenever I have a problem or making a payment they keep the property clean","source":"Google","submissionTime":"2024-09-26T00:00:00","userName":"Shannon G."},{"reviewId":"a9650e05-a0fa-442f-84b6-769852115ee3","range":0,"rating":4,"reply":"We are honored to hear that you had a great customer service experience. Thank you for your feedback.","replyTime":"2024-09-21T08:12:00","review":"Customer service was great. Just a heads up if you’re someone who needs to sit,  the office has no chairs. Overall it was a pleasant experience.","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"naomi l."},{"reviewId":"58f8b522-ca44-4f4a-8f1e-f8fdcc209f28","range":0,"rating":5,"reply":"We're elated to hear that you found our service honest, straightforward, and helpful. Thank you for your positive feedback!","replyTime":"2024-09-11T12:56:00","review":"Honest, straight forward, and helpfull.","source":"Google","submissionTime":"2024-09-11T00:00:00","userName":"Richard C."},{"reviewId":"3d7a77e1-8c37-415c-bd04-98d4b11b6256","range":0,"rating":5,"reply":"We're grateful for your kind words, Liz Leal. Thank you for recognizing Mr. Cliff's awesome customer service at our Astrozon store!","replyTime":"2024-09-07T08:01:00","review":"Awesome place. Thank you Mr. Cliff @ the Astrozon store for the awesome customer service!","source":"Google","submissionTime":"2024-09-06T00:00:00","userName":"Liz L."},{"reviewId":"ab7b7acf-b777-4b14-aee8-941412776fbc","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us, Tess Roberson. We are glad to hear that you are happy with the improvements made to our storage facility.","replyTime":"2024-08-31T12:04:00","review":"I have to say that the storage has had a\nmuch needed face lift. The knew owners have done a great job clearing out the place and they are very friendly. I have been a tenant for 4 years and this is the best the place has ever looked. ??","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Tess R."},{"reviewId":"c6d9132a-446e-45a4-9097-b61ea35254f1","range":0,"rating":5,"reply":"Thank you for your kind words, Darla. We appreciate your feedback.","replyTime":"2024-08-31T14:00:00","review":"Very understanding nice respectful courteous really like them","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Darla E."},{"reviewId":"c62233cd-ca6b-41b6-81dd-fc5482d3faef","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a positive experience with our exceptional customer service. Thank you for sharing your feedback.","replyTime":"2024-08-17T15:53:00","review":"From the moment I arrived, the customer service was exceptional. The staff took the time to answer all of my questions thoroughly and made sure I felt comfortable with the services they offered. Their friendly demeanor and willingness to assist made the entire process smooth and stress-free.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"L V."},{"reviewId":"a330ac9a-440f-4f74-af7f-9c4de0042828","range":0,"rating":5,"reply":"We are glad to hear that you had a positive experience with us. Thank you for sharing your feedback!","replyTime":"2024-08-16T17:18:00","review":"Very nice/helpful in office during transfer of owners.  Explained everything on new registration that had to be completed. Advised to let them know of any issues with the 2 units that I use. I said the rubber at the bottom of the doors are either gone or breaking, allowing excessive amounts of dirt into units. He advised that the rubber will be replaced on all units. I have rented 2 units there for about 13 years, and this is the first time that anybody cared enough to even ask let alone act on problem. Good place to rent if you need a storage unit.","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Lisa S."},{"reviewId":"4288578a-945d-4c97-9bc5-3be46de10ad3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, David Earle. We appreciate your positive review of Extra Space Storage.","replyTime":"2024-08-10T15:53:00","review":"Great","source":"Google","submissionTime":"2024-08-10T00:00:00","userName":"David E."},{"reviewId":"2a79b836-2cb5-4014-bc8c-9b65bc991c5a","range":0,"rating":1,"reply":"It's regrettable to hear about the issue with the gate. Please contact us at (719) 390-4288 to discuss this further.","replyTime":"2024-08-05T07:52:00","review":"Two days in a row I've checked the gate and it worked in the afternoon . the following mornings it won't work.. This morning I made the mistake of thinking it would be working and brought five bags of ice . Shameful service.","source":"Google","submissionTime":"2024-08-05T00:00:00","userName":"Paul H."},{"reviewId":"d391b3e9-b68d-494a-875b-316eb096d15e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kyra Torres! We're thrilled to hear about your positive experience with our New Management team.","replyTime":"2024-08-02T16:19:00","review":"After the buyout from astrozon self storage they were quick to help me get a new lease and helped me move back in with ease Cliff was such a gentleman and help take care of me quickly and effectively 10 out of 10 I will happily suggest this place to other people now that it's under New Management","source":"Google","submissionTime":"2024-08-02T00:00:00","userName":"Kyra 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