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Thanks, M M, for recommending Extra Space Storage!","replyTime":"2026-06-24T13:45:00","review":"Skyler at the Stuart Florida location has awesome customer service skills. I have been renting from Extra Space for many years at multiple locations and I love them. Lindsey at the Oklahoma City Location is fantastic! She answered all my questions and found me the best possible option for my storage needs and so did Skyler in Florida. I highly recommend renting from extra space storage.","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"M M."},{"reviewId":"727a3697-e894-4899-9975-8aaeafcb667c","range":0,"rating":5,"reply":"Thank you for sharing your experience, Karen. We are glad to hear that your first time renting a storage unit was easy and that our clean facility and helpful team made a positive impression. Welcome to Extra Space Storage!","replyTime":"2026-10-12T13:37:00","review":"First time renting a storage unit. Very easy process. 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Always so friendly! 10/10!","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Andrea C."},{"reviewId":"0ebe594c-27df-4453-a23f-7d241b445381","range":0,"rating":5,"reply":"Thank you, Starla, for your review. We're glad to hear you had a good experience with Extra Space Storage!","replyTime":"2026-09-30T11:38:00","review":"Very good","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Starla S."},{"reviewId":"62ca1701-c76c-4563-9352-8713d2b69ac2","range":0,"rating":5,"reply":"Thank you, Tracy, for sharing your experience with us! We're glad to hear that opening your storage unit was quick and straightforward, and that our team made getting set up so easy.","replyTime":"2026-09-30T11:36:00","review":"A awesome experience of opening a storage unit being taught how to use the lock and given a passcode in and out within 30 minutes it was such an easy easy going experience","source":"Google","submissionTime":"2026-09-30T00:00:00","userName":"Tracy (."},{"reviewId":"f04d3337-ae59-4af3-a9d1-e7f4b9503d2a","range":0,"rating":5,"reply":"Thank you, Rae, for sharing your experience and for recommending Extra Space Storage. We are glad to hear that our team provided accessible, helpful service and that you are pleased with our clean facility and communication. We appreciate your support and look forward to continuing to serve you.","replyTime":"2026-09-23T12:10:00","review":"Technical now a days... ZOOM! As a Deaf person, I recommend this, deaf friendly environment and they will text when it's due, to answer any questions related to storage, adjust dates if needed. But in general.. You will like this place. I think is reasonable prices for each sizes. I think is worth your time & money. I will continue using the storage. People in the office are awesome. You'll thank me later when you try this storage out. Units at all times are clean, one happy customer here. :)","source":"Google","submissionTime":"2026-09-23T00:00:00","userName":"Rae L."},{"reviewId":"146cc14d-b36c-4f21-975e-f23494e46e70","range":0,"rating":3,"reply":"Thank you for sharing your feedback with Extra Space Storage, Julie. We apologize for the inconvenience and delay you experienced while waiting for a cart during your visit. Having the right equipment available is important for a smooth moving process, and we appreciate you bringing this to our attention. Please contact us at 888-STORAGE so we can assist you directly.","replyTime":"2026-09-25T08:18:00","review":"Looks like 1 cart for the whole 3 floors… if someone comes here before you do you gotta wait till they finish using the Lcart if you have a lot of stuff too…","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Jewel J."},{"reviewId":"4802bf96-ca67-4a1c-9931-029569052f06","range":0,"rating":5,"reply":"Thank you, Richard, for sharing your experience with Extra Space Storage! We're glad to hear that Lindsay provided such helpful and friendly service, and we will share your kind words with her and the team.","replyTime":"2026-09-25T14:28:00","review":"Lindsay was extremely helpful, friendly and went above and beyond making me feel like I was the Most important Customer they ever had!","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Richard R."},{"reviewId":"a18a0e27-c134-4e6a-8fbd-824b26cf4d25","range":0,"rating":5,"reply":"Thank you for sharing your feedback, Carolyn! We are glad to hear you had a great customer service experience at Extra Space Storage.","replyTime":"2026-09-26T11:47:00","review":"Great customer service","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Carolyn L."},{"reviewId":"40aed4b8-439c-4a8f-b050-bcb7f3bb52ac","range":0,"rating":5,"reply":"Thank you, Jamie, for sharing your experience. We are glad to hear that our team was helpful and knowledgeable throughout the process, and we appreciate your review of Extra Space Storage.","replyTime":"2026-09-20T14:45:00","review":"Staff was very helpful and knowledgeable about the process.","source":"Google","submissionTime":"2026-09-20T00:00:00","userName":"Jamie -."},{"reviewId":"7e360492-2e12-4dbb-85f7-fea3f765b115","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Leslie. We are glad to hear that Lindsey and Chenille were helpful and professional. We appreciate your support and look forward to assisting you with any future storage needs.","replyTime":"2026-09-15T13:06:00","review":"I have spoken with several locations with Extra Space storage in the greater OKC area and Lindsey and Chenille have been incredibly helpful and professional. I would highly recommend them for your storage needs. I will definitely be using them on the future when needed","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"Leslie M."},{"reviewId":"7f8167d2-720f-45fc-9620-b5c2332f01aa","range":0,"rating":5,"reply":"We're so glad to hear that what can sometimes feel like a daunting task turned into such a wonderful and fun experience for you and your fiancé! Thank you for recognizing Linsey; we'll be sure to share your kind words with her and the team. We also appreciate you noting how well-kept and maintained our Extra Space Storage facility is. Thank you for your review, Haley!","replyTime":"2026-09-12T19:51:00","review":"Such a lovely experience for something that is seemingly daunting! Linsey was a pleasure and made the experience for my fiancé and I so wonderful and fun. The environment itself is extremely well kept and maintained! Thankful for this place and its people!","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Haley M."},{"reviewId":"109e630d-5f6d-4189-8be6-6a8443942961","range":0,"rating":5,"reply":"Thank you for your wonderful review, Brendan! We're so glad to hear that Linsey provided you with phenomenal service. We'll be sure to share your kind words with her and the team. We appreciate your support of Extra Space Storage!","replyTime":"2026-09-12T19:57:00","review":"Linsey was great. Phenomenal service!","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Brendan L."},{"reviewId":"dc5e2244-9e98-4b0c-92fe-27a7f774b5a9","range":0,"rating":5,"reply":"Your positive experience with Linsey is greatly appreciated! Thank you, Tetay, for taking the time to share your feedback.","replyTime":"2026-09-02T14:13:00","review":"Huge thanks to Linsey!  She took care of me with a smile on her face the whole time,  thanks Linsey fir making my transition easy!!","source":"Google","submissionTime":"2026-09-02T00:00:00","userName":"Tetay"},{"reviewId":"770642ac-430b-45b5-bf1d-b8067f5dece2","range":0,"rating":5,"reply":"Thank you for your wonderful review, Michelle! We're so glad to hear that Lindsay was personable and attentive to your needs. We appreciate your feedback!","replyTime":"2026-09-02T08:16:00","review":"Lindsay was wonderful! She was personable and attentive to my needs.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Michelle D."},{"reviewId":"59a04cbe-0a3f-4297-90b9-4c115833e882","range":0,"rating":5,"reply":"Thanks, Denny! We're glad the process was quick and easy for you. We appreciate your review!","replyTime":"2026-08-27T15:48:00","review":"Easy to get started in and out in 10 minutes","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Denny"},{"reviewId":"7a3589c3-43e0-43c5-a4b5-dac8789a72a0","range":0,"rating":5,"reply":"Thank you for your review, Emily. We are glad to hear our staff, clean units, and overall experience met your expectations. We look forward to serving you again.","replyTime":"2026-08-27T17:31:00","review":"Friendly and helpful staff, spacious and clean units, just an overall all great experience","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Emily D."},{"reviewId":"0f1f2ab0-6a59-4683-9bf4-c69d67e52ec0","range":0,"rating":5,"reply":"Thank you for sharing your experience, Zachary. Quick and great service is what we strive for. We appreciate your feedback!","replyTime":"2026-08-22T11:34:00","review":"Quick and timely. Great service.","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Zachary S."},{"reviewId":"5614f26d-9f19-4b89-bc1b-e8683cf3404d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kris! We're glad Linsey made your experience a great one.","replyTime":"2026-08-22T11:57:00","review":"Wonderful experience! Linsey was awesome!","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Kris F."},{"reviewId":"c15c1762-2850-4cb1-9cde-f727baa084f5","range":0,"rating":5,"reply":"Thank you for your review, Alison! We're glad the staff were friendly and helpful and that the property was clean and tidy.","replyTime":"2026-08-22T14:56:00","review":"The staff were friendly and helpful\nThe property kept clean and tidy\nThanks for helping me ??","source":"Google","submissionTime":"2026-08-22T00:00:00","userName":"Alison M."},{"reviewId":"ad94de8e-cd5e-4f0b-96a9-2021c6c1f654","range":0,"rating":5,"reply":"We greatly appreciate your kind words, Mary. We look forward to serving you again next spring!","replyTime":"2026-08-21T10:16:00","review":"Excellent customer service and easy to work with.\nWill definitely use again next spring! Highly recommended.","source":"Google","submissionTime":"2026-08-21T00:00:00","userName":"Mary M."},{"reviewId":"0d21534f-0576-4bfb-99d6-287e0a3585ef","range":0,"rating":5,"reply":"We are thrilled to hear that Linsey was amazing! Thank you, Ronda, for sharing your experience with us.","replyTime":"2026-08-19T13:39:00","review":"Linsey was amazing! We are super excited about our new unit! Thanks so much!","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Ronda W."},{"reviewId":"10d78174-286c-4dc7-be85-0acb3007402b","range":0,"rating":5,"reply":"We are elated to hear you enjoyed our storage facility and found our staff friendly and helpful. We appreciate your kind words, Angie!","replyTime":"2026-08-11T10:10:00","review":"Great place for storage, friendly helpful staff.","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"angie c."},{"reviewId":"d5323bd3-6b0d-4c97-bd80-9974bd4e6518","range":0,"rating":5,"reply":"We are pleased to hear that Linsey provided you with amazing service. Thank you, Tonja, for your review.","replyTime":"2026-08-05T11:34:00","review":"Linsey was amazing! Super easy to do everything and get started!","source":"Google","submissionTime":"2026-08-09T00:00:00","userName":"Tonja M."},{"reviewId":"c97ae33b-a6bf-445d-a6aa-d30b303dbeb5","range":0,"rating":5,"reply":"We are elated to hear Linsey made such a great impression, Angel. We'll share your kind words with her!","replyTime":"2026-08-04T15:35:00","review":"Linsey was an amazing help!","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Angel W."},{"reviewId":"6805920e-7a57-4d07-a6cb-b31bc1d5fc9c","range":0,"rating":5,"reply":"Your review is appreciated, Matthew. Linsey's professionalism and knowledge reflect our team's commitment to excellent service!","replyTime":"2026-08-04T15:35:00","review":"Linsey was professional, courteous, and knowledgeable about storage solutions, storage implements, and storage methodologies. 10 for 10 would do it again.","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Matthew W."},{"reviewId":"c301d64e-2f82-4345-af55-dba3de0eb590","range":0,"rating":5,"reply":"Your review is appreciated, Lesly! We're glad our facility met your expectations with a clean, welcoming space.","replyTime":"2026-07-29T15:58:00","review":"Very nice storage, Very nice and clean!","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"lesly M."},{"reviewId":"f911c68d-1d53-492e-9897-11e6259ad2ef","range":0,"rating":5,"reply":"Good eye, we are glad to hear Lindsey made such a great impression. We'll be sure to share your kind words with her!","replyTime":"2026-07-25T16:05:00","review":"Lindsey was awesome!","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Good E."},{"reviewId":"7a291ca6-dd98-4e16-b4f9-d314d58639bd","range":0,"rating":5,"reply":"Thank you, Shelley! We're glad Lindsey made your load-in experience smooth and easy.","replyTime":"2026-07-25T16:36:00","review":"Lindsey was very helpful and load in was easy.","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Shelley S."},{"reviewId":"20b15ca7-fda4-4da8-92a7-c67158bfc93f","range":0,"rating":5,"reply":"We are grateful your storage unit meets your needs, William. Thanks for choosing Extra Space Storage!","replyTime":"2026-07-18T10:09:00","review":"Good storage unit for my needs","source":"Google","submissionTime":"2026-07-18T00:00:00","userName":"William P."},{"reviewId":"f3375bda-5b98-4f5e-9f29-e8019be96679","range":0,"rating":5,"reply":"Thanks, Jennie, for the kind words! Lynsey and our team take pride in keeping things helpful and clean. We appreciate you sharing your experience!","replyTime":"2026-07-16T15:20:00","review":"Lynsey was very knowledgeable, helpful, and kind!! Clean nice facility!","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Jennie H."},{"reviewId":"e09aa1a9-de85-4224-939c-af1ed2cf5553","range":0,"rating":5,"reply":"Thank you for sharing, Tracy! We're glad Lindsey handled your concern professionally and promptly. We'll pass along your kind words to her!","replyTime":"2026-07-13T10:13:00","review":"I spoke to Lindsey about a concern I had. She responded professionally and with gratitude, assuring me she would address it asap. Thanks, Lindsey!","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Tracy M."},{"reviewId":"ee5ac536-3bb0-4b3f-b84e-0847e7d27460","range":0,"rating":5,"reply":"Your positive feedback means a lot! Glad Linsey made your check-in smooth. We'll share your kind words with her, Bryce!","replyTime":"2026-07-07T15:01:00","review":"Great place! very clean! super easy to get checked in! climate controlled! amazing, wouldn't recommend another one in the area especially if Linsey is there she's great to work with super helpful","source":"Google","submissionTime":"2026-07-07T00:00:00","userName":"Bryce N."},{"reviewId":"a2ec991e-e8a7-457f-82fb-b665046f39cf","range":0,"rating":5,"reply":"We're elated to hear that you had a great experience with us. Thank you, cavan, for your positive feedback.","replyTime":"2026-07-03T11:48:00","review":"She was great. Helped with all our questions","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"cavan b."},{"reviewId":"0c299a43-e96a-4b34-94bc-390055a46eda","range":0,"rating":5,"reply":"Thank you for your positive feedback, Tya! We're glad to hear you found our staff helpful and our storage clean.","replyTime":"2026-07-03T11:49:00","review":"Very helpful and friendly staff!! Clean storage!!","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Tya S."},{"reviewId":"40d89f1a-c644-488b-8fdd-ba6c826005a9","range":0,"rating":5,"reply":"Dan, we are happy to hear that you found our staff helpful and kind! Thank you for sharing your experience with us.","replyTime":"2026-07-03T09:57:00","review":"The young lady was very helpful and kind!!!","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Dan H."},{"reviewId":"62a31f0f-6161-4f77-8033-4952d4359958","range":0,"rating":5,"reply":"Thank you, Zee, for your wonderful feedback! We're thrilled to hear about your positive experience with Linsey.","replyTime":"2026-07-02T18:50:00","review":"I love the Call Rep lady Linsey. She's great and answered all my questions (I had like 200). She's the definition of AMAZING customer service. What ever you guys are paying her double that! 10 STARS \\(^-^)/","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Zee D."},{"reviewId":"eb4f4556-0a48-4d3c-8f81-87ad180d8251","range":0,"rating":5,"reply":"We are overjoyed to hear that Linsey was very helpful! Thank you for your feedback, Leslie.","replyTime":"2026-06-29T11:33:00","review":"Linsey was very helpful!","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Leslie A."},{"reviewId":"cde29e7a-c932-4774-a997-f57847607456","range":0,"rating":2,"reply":"Hannah, it's regrettable to hear about the missing carts, locked office, and app issues. Please call us at (405) 901-1210 so we can resolve this.","replyTime":"2026-06-26T10:20:00","review":"Clean and secure facility that I was very satisfied with for the first few months. They recently took away the carts that were offered for transporting items. The office was locked during normal business hours, so couldn’t check out a cart. The app is also unreliable and glitchy","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Hannah T."},{"reviewId":"ced042d0-d8cd-494f-8736-b238b361664a","range":0,"rating":5,"reply":"Your feedback is incredibly valuable, Susan. We're glad Linsey made your experience accommodating and professional.","replyTime":"2026-06-25T11:20:00","review":"This place is so accommodating. Linsey was very professional and helpful!","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Susan B."},{"reviewId":"588d6c3c-3b74-4950-b9ab-bddc881beaeb","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Extra Space Storage. Thank you, John, for sharing your feedback!","replyTime":"2026-06-25T16:26:00","review":"I have rented numerous storage units in my life this was the easiest and most professional experience I have ever had.","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"John W."},{"reviewId":"16c1aa49-cb49-4f37-b0a0-363a61046985","range":0,"rating":5,"reply":"We are grateful for your kind words, Brandon! Glad the setup process felt seamless and our team delivered professional, responsive service.","replyTime":"2026-06-24T14:58:00","review":"Very professional and responsive! Set up is a very easy process.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Brandon Q."},{"reviewId":"79527069-f3a3-44ff-8eae-f325dfb64212","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Cathy! Lindsey and our team work hard to keep things clean and welcoming. We appreciate you noticing!","replyTime":"2026-06-23T14:06:00","review":"Lindsey is AWESOME! Clean, nice storage units and staff.","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Cathy T."},{"reviewId":"b9a8d770-8986-4e9f-b7bc-1f2f3e3c0b34","range":0,"rating":5,"reply":"Thank you for your review, Sarah! Glad Linsey and our clean facilities made a great impression. We appreciate the recommendation!","replyTime":"2026-06-23T16:14:00","review":"I couldn't be happier with Extra Space Storage! The premises are very clean and Linsey, who helped me, was friendly and very helpful! I highly recommend Extra Space Storage!","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Sarah R."},{"reviewId":"8beb0de1-df88-4a04-aa69-a5f7ae08e937","range":0,"rating":5,"reply":"Thanks, Daniel, for the 5-star review! We're thrilled that the check-in process was easy and Lindsay provided helpful service.","replyTime":"2026-06-11T16:00:00","review":"Check-in and renting a unit was super easy. Lindsay was very helpful in the process.","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Daniel D."},{"reviewId":"cae6a35c-1f5c-4639-86ea-ff496ffeda9c","range":0,"rating":5,"reply":"We are pleased to hear that Lindsey provided great service and got you set up quickly in 15 minutes, Heather!","replyTime":"2026-06-11T15:59:00","review":"Lindsey was great, took 15 min to get me all set up","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Heather D."},{"reviewId":"0365d880-3145-4fa0-9bc1-ed3c26d3492b","range":0,"rating":5,"reply":"Thank you, Marilyn, for your review! We're pleased your move-in experience was easy, and our customer service team helped you.","replyTime":"2026-06-02T16:23:00","review":"Great Customer Services and really easy move in experience!","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Marilyn L."},{"reviewId":"1a123618-2cd6-472a-8718-32359f3a4b90","range":0,"rating":5,"reply":"We are ecstatic to hear our team member was friendly and helpful, showing units and explaining rules, SusieQs!","replyTime":"2026-05-24T08:49:00","review":"The young man helping us was very friendly.  Showed us a couple units. He explained all the rules and","source":"Google","submissionTime":"2026-05-23T00:00:00","userName":"SusieQs G."},{"reviewId":"2d71c012-219f-4f1d-a0f5-d76f67e870c5","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"DO NOT RENT FROM HERE!!!!!STOP STOP STOP\nthey increase your rent by double after first three months. Nothing you can do besides move out. They double everyones bills without telling you. All extra storage places","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Derek G."},{"reviewId":"51ab75b5-fcc2-4c8a-b540-bbe3fb7923b5","range":0,"rating":5,"reply":"Thank you for sharing, Mike! We're glad you found our facility clean with easy access and great rates.","replyTime":"2026-05-18T11:49:00","review":"Easy access and very clean. 3 month rate was very good.","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Mike P."},{"reviewId":"4a3fa077-2705-4f35-87b3-345e9b3dabfb","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our friendly staff and clean facility. Thanks, Jason, for choosing Extra Space Storage!","replyTime":"2026-05-01T15:10:00","review":"I have met three of the staff members.They are very nice very friendly. The place is very clean, there is nothing on the floors and not a scratch on the walls.\nI hope that this place remains this way.\nAnd now I have extra space in my garage.","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Jason W."},{"reviewId":"82840ed7-938f-4a9f-9861-0cbaf908bab1","range":0,"rating":5,"reply":"Thank you immensely for recommending us Hannah! We're pleased our clean facilities and helpful staff exceeded your expectations.","replyTime":"2026-04-18T13:08:00","review":"Always clean and maintained, staff is helpful and goes above and beyond. Would recommend to anyone needing a lil extra space","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Hannah H."},{"reviewId":"0b389c50-14c7-414a-aac7-8ec3970ae8f6","range":0,"rating":5,"reply":"Your positive experience with Alexis is greatly appreciated. Thank you, Cam, for choosing Extra Space Storage.","replyTime":"2026-04-19T09:19:00","review":"Alexis was incredibly handling my storage unit needs. My sister needed a short term rental and all my questions were answered and the customer service is superb !","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Cam"},{"reviewId":"6702a971-df0b-43dd-a0d8-6eadc87f8572","range":0,"rating":5,"reply":"Thanks for the great feedback, Dylan! We're pleased you had a positive storage experience with us.","replyTime":"2026-04-19T13:22:00","review":"Great service!","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Dylan A."},{"reviewId":"d5b90f15-442b-4124-b2be-9b28473ec08d","range":0,"rating":5,"reply":"We are delighted to hear that Kandis provided great customer service and answered all your questions helpfully, Jennifer!","replyTime":"2026-04-17T10:26:00","review":"Kandis is always helpful and seers all my questions and gives great customer service","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Jennifer W."},{"reviewId":"e98948fa-c140-469a-a1b7-43521a93f78c","range":0,"rating":2,"reply":"We regret to learn about the mold damage and rent increases. Please contact us at (405) 901-1210 to discuss this matter further.","replyTime":"2026-04-04T13:51:00","review":"Clean units. We stored with Extra Space Storage because we had to move to a separate state without having a home to move into. After the first three months, the rent started to increase. In the 10 months we had a 10x15 unit, our rent more than doubled incrementally month after month. We schedule a time to move out of the unit and close our accounts, as my daughter also had a unit. After emptying out the unit, I discovered the quite a few pieces of my antique wood furniture has mold growing. When talking to the staff about the situations and showing pictures, I was told they wouldn't do anything because we didn't not purchase the rental insurance they offered. I will not be using any Extra Space Storage facilities again.","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Genie F."},{"reviewId":"91ab7e5d-5ebd-4da2-929b-f567d0f74044","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, LaSherri. We are delighted to hear that you found our staff polite and extremely helpful.","replyTime":"2026-04-01T13:40:00","review":"Very polite and extremely helpful. Assisted beyond my original inquiry.","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"LaSherri W."},{"reviewId":"51484d1d-3661-4897-a3e1-a78266a4726e","range":0,"rating":4,"reply":"Thanks for highlighting Kandis' excellent service! We're so pleased to hear that she lived up to her reputation and provided you with knowledgeable assistance, especially when you rushed in just before closing time. It's wonderful to know that both Kandis and our phone staff have made a positive impression with their customer service, and we're glad you've found our facility to be clean and well-maintained.\n","replyTime":"2026-03-30T07:56:00","review":"When I was picking this place, I saw so many reviews mentioning how great Kandis is. I wasn’t sure how she could be so great until I met her myself. She is super knowledgeable about everything to do with these units and this location and she is NICE! I rushed in 2 minutes before close because I needed to grab my lock and she was not at all upset with me, and she gave me my lock right away! I haven't been renting here long, so I can’t speak long term, but I can say that the customer service has been great, including the woman I spoke to on the phone, and this place is clean! My only gripe is that there are only 1 or 2 moving carts for the entire complex. I’m assuming there were more, but people are hoarding them in their units. I also wish the app worked better to open gates and doors. There are often people parked by the gate or door trying to get it to work. If they gave you the option to make your own door code, I think it would help a lot, because, the app is not great.","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Callie E."},{"reviewId":"3fccef40-5e36-4a5f-bfac-f1ddae35267d","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear that Kandis was able to assist you in finding the right space. Thank you for sharing your positive experience with us, Erin!","replyTime":"2026-03-30T12:33:00","review":"Kandis is such a great help in finding the right space. Very kind, very considerate to our wants! We love her!","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Erin C."},{"reviewId":"d188ac20-5502-4245-917f-2c9df9266df6","range":0,"rating":5,"reply":"We are thrilled to hear you think our workers are amazing, Yvonne. Thank you for recognizing our team's efforts.","replyTime":"2026-03-26T11:42:00","review":"You have amazing workers.","source":"Google","submissionTime":"2026-03-26T00:00:00","userName":"Yvonne S."},{"reviewId":"4977fd1b-0c2d-4bea-b379-b8469ad51ae6","range":0,"rating":5,"reply":"Your review is appreciated, Alison. We are thrilled to hear about your positive experience with our property, security, and staff. Thank you for sharing your feedback.","replyTime":"2026-03-19T16:16:00","review":"Very nicely cleaned property\nNice security and friendly staff\nVery efficient..I am very grateful for\nAll their help","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Alison M."},{"reviewId":"7af8078a-87c7-44bf-a2ba-c88d2be877d2","range":0,"rating":1,"reply":"Hi Chris, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please contact us at (405) 901-1210 to discuss.","replyTime":"2026-03-16T07:50:00","review":"I rented a unit here at what appeared to be a very low monthly rate, only to have the monthly price jump 40% after just a couple of months. The increase so quickly feels like a bait-and-switch tactic. A low intro rate gets you in the door, but the pricing changed almost immediately. If you rent here, be aware that the “monthly rate” may not stay anywhere close to what you signed up expecting. The adhesive contract doesn’t cap their increase limits or protect you beyond a 30-day notice of price change. Very disappointing.","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Chris P."},{"reviewId":"813ce414-7636-418b-9b6c-aa38056e1793","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The young boy at the front desk today was extremely cruel and caused me an anxiety attack. Do NOT Recommend.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Megan F."},{"reviewId":"3c299af4-7bf4-42b6-bf1c-ca7dd60eaf70","range":0,"rating":5,"reply":"We're thrilled to hear that Bri and Kandis provided you with such amazing customer service during your visit. It's wonderful to know that they were able to make your reservation setup process smooth and stress-free. We truly appreciate you taking the time to recognize their kindness, professionalism, and helpfulness. Thank you for choosing us and for sharing your positive experience with Bri and Kandis.","replyTime":"2026-02-17T12:07:00","review":"Bri and Kandis were absolutely amazing! They were so kind, professional, and incredibly helpful in getting my reservation set up. They made the whole process smooth and stress-free during a busy moving time. Truly appreciate their outstanding customer service — thank you both! ??","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"diana c."},{"reviewId":"24f771f5-ef07-48bd-b739-c8990755a340","range":0,"rating":5,"reply":"We are grateful for your positive feedback on our amazing service and storage units. Thank you for choosing Extra Space Storage, Justin.","replyTime":"2026-02-12T09:51:00","review":"Amazing service and storage units, love being here","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Justin L."},{"reviewId":"2d605e0b-1c5f-4dd4-9317-9d04ea6225d9","range":0,"rating":1,"reply":"We apologize for being unresponsive during office hours. Please contact us at (405) 901-1210 to resolve this access issue immediately.","replyTime":"2026-02-07T14:22:00","review":"Unresponsive and absent during the middle of the day on a Saturday. Nobody is the office during office hours to provide access and they do not respond to the phone number or text provided, so you are just left stranded there. Horrible service.","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Jeffrey L."},{"reviewId":"cd066b34-0690-4927-9c80-b7a185409700","range":0,"rating":5,"reply":"We are delighted to hear that Alicia provided excellent service and helpful answers to your questions. Thank you for the wonderful feedback!","replyTime":"2025-05-23T09:07:00","review":"Alicia was able to answer my questions and was very helpful!","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Nic M."},{"reviewId":"2a4b0b1d-76bc-49d6-b487-285ca8802aa2","range":0,"rating":5,"reply":"Thanks for the positive feedback, George! We're glad Kandis provided great customer service and made the move-in process simple.","replyTime":"2026-02-06T15:25:00","review":"Kandis is amazing! Great customer service, Facility is clean, she made the move in process simple!","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"George E."},{"reviewId":"495f2c12-1bf5-48af-a6ed-a6dd4dcef173","range":0,"rating":5,"reply":"We're happy to hear that Kandis was very helpful! Thank you for sharing your experience with us.","replyTime":"2026-02-06T15:29:00","review":"Kandis is great! Very helpful!","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Dakota D."},{"reviewId":"86a1d42f-f60f-4f3d-b29e-3526bc083279","range":0,"rating":5,"reply":"Your positive experience with our storage unit is greatly appreciated! Thank you for choosing Extra Space Storage.","replyTime":"2026-02-06T16:35:00","review":"Everything has been so quick and simple getting a storage unit!\nKandis answered every question I had and then some. ????","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Matthew D."},{"reviewId":"8ea0b66a-19c0-4e16-9f47-2d3b5c21519b","range":0,"rating":5,"reply":"We are delighted to hear Kandis was super helpful and kind! Your recommendation means everything to us.","replyTime":"2026-02-07T07:31:00","review":"Kandis helped me out & was super helpful and kind! Would definitely recommend renting from them.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Ashlynn D."},{"reviewId":"87ed2e4f-dad4-4dff-a447-7d1d1e65bbfd","range":0,"rating":5,"reply":"We are excited to hear you love our climate controlled units! Thanks for recommending us, Bon.","replyTime":"2026-02-07T07:30:00","review":"This place is awesome! I use one of their climate controlled storage units, have for a couple years now, they always keep the ins and outs of the buildings clean, the drives for the outdoor storage units stay clean, one of the best storage places I've ever used, definitely recommend!","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Bonnie S."},{"reviewId":"1834e4e3-8f12-4675-bbf4-444150b4e2bc","range":0,"rating":5,"reply":"Thank you immensely for your kind words about our facility and team's helpfulness!","replyTime":"2026-01-28T08:11:00","review":"Very friendly and helpful!  Great facility as well!","source":"Google","submissionTime":"2026-01-27T00:00:00","userName":"Jennifer J."},{"reviewId":"a4d39c0f-9a12-4088-bd94-ca4960db97ac","range":0,"rating":5,"reply":"It's wonderful to know that our two units served you perfectly during such an important transition. Our team's proactive communication and well-maintained facility make all the difference, and we're so pleased that you found our space clean and easy to navigate with your carts and furniture.\n\nWe're glad that our staff and service stood out to you. That's exactly what we strive for with every customer. Thank you for understanding about the rate adjustment after a few months, and we're thrilled that our team was able to contact you about the move-out process to help you avoid any additional charges. It's this kind of attentive service that we pride ourselves on, ensuring everything remains easy and seamless from booking to move-out. Your recommendation means the world to us!","replyTime":"2026-01-21T12:34:00","review":"We needed two units for our cross-country move and this storage space was perfect. The facility is clean and well-maintained & easy to maneuver with carts & furniture.\n\nThe real reason to use them instead of others is the staff & service. I did have my rate go up one time, but that was to be expected after a few months. From booking my units to move out, it was all easy and seamless. I actually forgot to officially move out of my units on paper, and their team contacted me and saved me from being charged for another month! Highly recommend it here!","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Layne C."},{"reviewId":"d9b7a83f-765e-4bbe-aa04-2ee154658ef2","range":0,"rating":5,"reply":"It's wonderful to know that our two units served you perfectly during such an important transition. Our team's proactive communication and well-maintained facility make all the difference, and we're so pleased that you found our space clean and easy to navigate with your carts and furniture.\n\nWe're glad that our staff and service stood out to you. That's exactly what we strive for with every customer. Thank you for understanding about the rate adjustment after a few months, and we're thrilled that our team was able to contact you about the move-out process to help you avoid any additional charges. It's this kind of attentive service that we pride ourselves on, ensuring everything remains easy and seamless from booking to move-out. Your recommendation means the world to us!","replyTime":"2026-01-21T12:34:00","review":"We needed two units for our cross-country move and this storage space was perfect. The facility is clean and well-maintained & easy to maneuver with carts & furniture.\n\nThe real reason to use them instead of others is the staff & service. I did have my rate go up one time, but that was to be expected after a few months. From booking my units to move out, it was all easy and seamless. I actually forgot to officially move out of my units on paper, and their team contacted me and saved me from being charged for another month! Highly recommend it here!","source":"Google","submissionTime":"2026-01-21T00:00:00","userName":"Layne C."},{"reviewId":"20a265f5-4798-48d4-893d-8b32e8c0b434","range":0,"rating":1,"reply":"We sincerely apologize for the contract confusion and the unprofessional service you experienced during your move-out process. We understand your frustration regarding the unexpected charges after you completed your move-out procedure before the December 8th payment due date, and we take your concerns about Candace's unprofessional behavior and hanging up on you very seriously. This type of service does not reflect our standards, and we want to address both the billing issue and the inappropriate conduct immediately. Please contact us at (405) 901-1210 so we can thoroughly review your contract details, resolve this billing matter, and ensure that your concerns about the unprofessional treatment you received are properly addressed.","replyTime":"2026-01-12T17:34:00","review":"Will never return to this place they lied about my contract and are trying to charge me extra money after I called in and did the move out date and moved before my payment was due December 8th. Candace the worker was very rude and unprofessional and hung up on me! This company is awful and false on their information! I'll be reporting this to the upper management and make sure this is delat with!! Goodbye Candace","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Christopher B."},{"reviewId":"1c98ad43-5d82-4f10-82be-a8b5b3aaddad","range":0,"rating":5,"reply":"Thank you immensely for sharing your positive experience! We're glad our staff made registration and moving in smooth and easy.","replyTime":"2026-01-11T11:14:00","review":"It was super easy to register and get my things in with the staff being super helpful and making the experience smooth.","source":"Google","submissionTime":"2026-01-11T00:00:00","userName":"Dauda K."},{"reviewId":"9702f63a-a88c-4b8e-a7ed-699cd27de855","range":0,"rating":5,"reply":"Thank you immensely for the recommendation, Jamie! We're thrilled you had a great experience at our facility.","replyTime":"2026-01-05T11:36:00","review":"Great facility! Would highly recommend!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Jamie"},{"reviewId":"76d6db76-0860-49b6-aa68-70fd7a0c5bc0","range":0,"rating":5,"reply":"We are thrilled to hear you love this location! Thanks for recognizing Kandis - we'll share your kind words with her!","replyTime":"2026-01-05T12:15:00","review":"Love this location! Super clean! Kandis is a rock star!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Angela B."},{"reviewId":"867e89d6-b02c-49be-a011-9f047e0da462","range":0,"rating":5,"reply":"We are delighted to hear Logan provided helpful service and made your storage process smooth and easy!","replyTime":"2025-12-31T07:16:00","review":"Logan was super helpful and the process was smooth and easy!","source":"Google","submissionTime":"2025-12-30T00:00:00","userName":"Molly T."},{"reviewId":"dcf9f812-1d88-457e-ae2e-b8cb5ae29351","range":0,"rating":1,"reply":"We apologize for the unprofessional treatment and communication issues. Please contact us at (405) 901-1210 to resolve these concerns immediately.","replyTime":"2025-12-29T07:23:00","review":"I have had one of you property managers scream at me for following the direction I was given by a different employee when I got the keys to my unit. When I got my keys the power was shut off (due to nonpayment) as I was trying to move in and then couldn’t get a hold of the property manager to figure out when the power was going to be turned back on (as I was moving and need to vacate my rental and change my truck rental) and had to go to a different facility to speak to someone about when the power. Turns out I found the regional manager and she said she would call the next day with an answer and she didn’t. The property manager also cancelled my unit sent me whole new paperwork to sign raising my price. When I called him about (because he didn’t call me) he said it was an accident and he fixed it. After all of this there were multiple calls with the property manager were he was just screaming in the phone and hung up on me. Mind you this was all within 4-5 days of me getting my keys. I went back to the regional manager and told her I need to vacate the storage and was not willing to speak with the property manager. She moved to this facility for a higher price and now after 4 months you all raised my rent with very little warning, more than double the rent I was paying and when I asked why I was told you all can do whatever you want so I will never be recommending you to anyone. I have also sent a letter to the owners of this building to let them know of your business practices.","source":"Google","submissionTime":"2025-12-28T00:00:00","userName":"Jenny D."},{"reviewId":"d54c87bb-7786-445a-9b4a-a2bb642fa10b","range":0,"rating":5,"reply":"We are thrilled to hear you found our service excellent and setup easy! Thank you for choosing Extra Space Storage.","replyTime":"2025-12-27T11:35:00","review":"Excellent service and easy set up!","source":"Google","submissionTime":"2025-12-27T00:00:00","userName":"Felicia L."},{"reviewId":"09cb8c44-0bf5-40ed-a4cc-ea29ef522a6c","range":0,"rating":5,"reply":"Thanks for your feedback! We're glad your experience was easy and straightforward.","replyTime":"2025-12-22T10:34:00","review":"Easy","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"J F."},{"reviewId":"292bd480-771d-4713-9785-0c32e2ac3d7a","range":0,"rating":5,"reply":"We are thrilled to hear you enjoyed our great place and staff!","replyTime":"2025-12-19T07:46:00","review":"Great place and staff!","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Miles C."},{"reviewId":"38871a7c-d88e-4bcc-9cff-51e31e17bfe8","range":0,"rating":5,"reply":"We are glad to hear you love our managers! Your positive feedback means a lot to us.","replyTime":"2025-12-18T07:46:00","review":"Great place, love the managers up here.","source":"Google","submissionTime":"2025-12-17T00:00:00","userName":"Shawn T."},{"reviewId":"f49732de-59b7-4de4-a73f-de6c9eac09a3","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience! Thanks for highlighting our clean spaces, security, and Kandis's helpful service.","replyTime":"2025-12-18T07:37:00","review":"Storage spaces were really clean and easily accessible. Good security too. Kandis was super helpful getting us set up with the right space and all the other details. Highly recommend!","source":"Google","submissionTime":"2025-12-16T00:00:00","userName":"Ted B."},{"reviewId":"c1599e5f-1222-4368-90e8-cca6b7485672","range":0,"rating":5,"reply":"Your positive feedback means everything! Thanks for highlighting our clean facilities, convenient location, affordable rates, and great staff.","replyTime":"2025-12-18T07:34:00","review":"Clean, convenient, affordable, and great staff!","source":"Google","submissionTime":"2025-12-16T00:00:00","userName":"Kevin W."},{"reviewId":"6ad3d7cc-c3a5-4701-8433-c4b75380a0f1","range":0,"rating":5,"reply":"Thank you for highlighting our friendly staff and flexible service! We're thrilled the facility met your expectations.","replyTime":"2025-12-06T10:28:00","review":"Staff was so friendly and professional! They even let me pick up my lock for my unit a day before move-in just incase I wouldn't make it back in time on moving day for their office hours. Very nice facility as well. :)","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Hope P."},{"reviewId":"aeaabc81-1596-4b50-9fcd-2db1f9bba993","range":0,"rating":5,"reply":"Thank you for your review, Robin! We're glad our team provided helpful service for your storage needs.","replyTime":"2025-12-01T11:01:00","review":"My experience with extra space storage was very helpful and the staff is very helpful.","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Robin R."},{"reviewId":"5a40f648-2476-4f67-865c-e295a7ad0ad7","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Myles and Matthew provided excellent service. Your recommendation means everything to us.","replyTime":"2025-11-29T09:36:00","review":"Myles and Matthew were excellent. Would definitely recommend this location.","source":"Google","submissionTime":"2025-11-29T00:00:00","userName":"Ja'Lyn Y."},{"reviewId":"e7bad88c-8eaf-4153-a833-56d242e6e90c","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our front desk team! We appreciate your kind words.","replyTime":"2025-11-29T14:25:00","review":"Great guys up front, give em a raise they deserve it","source":"Google","submissionTime":"2025-11-29T00:00:00","userName":"Hunter"},{"reviewId":"dd25c474-efc9-4db8-badc-bf1d0d44ada2","range":0,"rating":5,"reply":"Thanks for the kind words! We're thrilled you felt comfortable and safe with our professional team.","replyTime":"2025-11-30T09:41:00","review":"Incredibly friendly, helpful and professional! Made me feel very comfortable and safe. Thank you guys!","source":"Google","submissionTime":"2025-11-29T00:00:00","userName":"Lacey M."},{"reviewId":"1a5a6868-37d9-455c-8cd6-76c2b4fbeeda","range":0,"rating":5,"reply":"Thank you for your review! We appreciate your kind words about our service and accountability. Your feedback means everything to us.","replyTime":"2025-11-22T16:04:00","review":"Great service & willing to hold themselves accountable for any mishaps I can’t appreciate that the most. Thank you for what you all do!","source":"Google","submissionTime":"2025-11-22T00:00:00","userName":"Hakeem L."},{"reviewId":"1d178b42-14b0-42c6-a93e-1a6e070541d2","range":0,"rating":5,"reply":"We are happy to hear Linsey provided such friendly, knowledgeable service. Thanks for sharing your great experience with us!","replyTime":"2025-11-19T12:31:00","review":"Linsey was friendly informative and very knowledgeable. Great experience","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Jennifer A."},{"reviewId":"f88b3f99-f53c-4870-8454-b1a2ad5a26d8","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I had used this storage site once before an everything went well but this second time around it has been terrible. Within 4 weeks of my belongings being stored there has now been an infestation of roaches. An when I say infestation I mean just that. They are outside and inside the units. I’ve seen maybe over 100 no exaggeration. I am now unable to take my belongings for fear of relocating the roaches into my new place. The storage company has had someone treating the units and hallways but I STILL ENCOURAGE YOU TO NOT BRING YOUR POSSESSIONS HERE UNTIL THEY CAN AT LEAST ASSURE YOU THE PEST PROBLEM IS CORRECTED.","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Shontina B."},{"reviewId":"1cbc52ee-e6ef-4a97-81c2-9fa5e0ba034b","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We're delighted to hear about your positive experience with our team and facility.","replyTime":"2025-11-13T12:42:00","review":"Very nice & professional. The people in the office are so helpful with everything. They explain everything to you & show you where everything is. The building is really nice too.","source":"Google","submissionTime":"2025-11-13T00:00:00","userName":"brianna w."},{"reviewId":"c8010bcb-0107-4d3d-adb5-41cc6b0d6455","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience!","replyTime":"2025-11-12T11:03:00","review":"Best storage facility I’ve seen in a while! Kandis was amazing.","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Dylan A."},{"reviewId":"c365c544-6a8f-4d06-8224-fb89bb2088ad","range":0,"rating":5,"reply":"We are delighted to hear you experienced great service with Extra Space Storage!","replyTime":"2025-11-13T07:36:00","review":"Great service","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"MV_DevonKrisp"},{"reviewId":"dc534d39-3545-49fc-ae74-be02b23328ee","range":0,"rating":5,"reply":"Thank you for sharing your feedback about our clean and accessible facility!","replyTime":"2025-10-28T07:19:00","review":"Clean. Easy to access.","source":"Google","submissionTime":"2025-10-27T00:00:00","userName":"Dawn K."},{"reviewId":"dc5ea8bc-ad0a-4e17-8b32-a7a1e8dbecee","range":0,"rating":5,"reply":"Your positive experience means everything! Thrilled Bri and our team provided excellent service explaining your storage options.","replyTime":"2025-10-17T16:17:00","review":"Had a great experience. The employees took the time out to explain different plans and go through options with me. Bri thank you again!","source":"Google","submissionTime":"2025-10-17T00:00:00","userName":"De'von"},{"reviewId":"03d003a4-8259-488f-99dd-4fc5c18e8b87","range":0,"rating":5,"reply":"Thank you for sharing your feedback! We're glad storage with us was quick and easy for you, Jermaine.","replyTime":"2025-10-13T11:37:00","review":"Quick and easy. Very good place for storage.","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Jermaine P."},{"reviewId":"6570e756-c51f-420d-beb1-71dfa237cbfa","range":0,"rating":5,"reply":"We are thrilled to hear you found Extra Space Storage awesome! Thanks for the fantastic review.","replyTime":"2025-10-13T11:37:00","review":"The place is awesome.","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Stephanie W."},{"reviewId":"30102498-685e-47ba-b328-ce030114edcb","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We're glad you appreciate our building and Kandis' exceptional customer service.","replyTime":"2025-10-13T11:39:00","review":"This building is really beautiful! I love the concept a lot. Older storage buildings all look the same. This one has some class and style. Kandis the manager is amazing too. She is so nice. Really goes out of her way to help people. I actually followed her here from a different place because of her customer service. Always has a smile on her face and ready to help. I just wish all places had service like that.","source":"Google","submissionTime":"2025-10-13T00:00:00","userName":"Eva N."},{"reviewId":"80547a5d-d76b-41e5-951d-6782de8ebcab","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback on our facility, Kandis. Thank you for your review.","replyTime":"2025-10-09T11:12:00","review":"I love this place! It's so beautiful. An AMAZING facility.","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Kandis A."},{"reviewId":"75526687-5063-4b07-8e9c-f939ff4721a4","range":0,"rating":5,"reply":"We're elated to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-10-09T11:13:00","review":"Ladies at the front were very nice and helpful even showing us how to work the lock. Very clean area as well, I would recommend to anyone","source":"Google","submissionTime":"2025-10-09T00:00:00","userName":"Lalla B."},{"reviewId":"d2ff8574-293b-4671-af85-67275dc6ba56","range":0,"rating":5,"reply":"We are glad to hear Kandis provided great service, and you found our facilities super clean!","replyTime":"2025-09-25T17:23:00","review":"Great service from Kandis, and super clean facilities!  Thank you!","source":"Google","submissionTime":"2025-09-25T00:00:00","userName":"Blair H."},{"reviewId":"b92f4182-5956-4e11-a851-5ef965592efa","range":0,"rating":5,"reply":"We are elated to hear Kandis provided amazing, helpful service! Thanks for recognizing her excellent work.","replyTime":"2025-09-13T11:54:00","review":"Kandis is amazing and super helpful!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Jessie M."},{"reviewId":"054beba1-fd1d-43a6-b7ee-73f7e788b1dd","range":0,"rating":5,"reply":"Thanks for the kind words about Kandis! We're thrilled she's been so helpful with your storage needs.","replyTime":"2025-09-13T12:19:00","review":"Kandis is great! Always so helpful and knowledgeable about the things I may need for storage!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Casey H."},{"reviewId":"be3abb10-94d6-4cff-9c19-e85936373dff","range":0,"rating":5,"reply":"We are excited to hear about your great experience! Thanks for noting our clean property and Kandis's friendly service.","replyTime":"2025-09-13T13:03:00","review":"The property is clean and organized. Kandis is super friendly and helpful!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Heather R."},{"reviewId":"220672af-e5c8-4a85-88e3-b13cd8334b3f","range":0,"rating":5,"reply":"We deeply cherish your feedback about our clean facility and great staff! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-13T13:04:00","review":"The facility is super clean and staff is great!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Alexis E."},{"reviewId":"53c207fe-dce6-4100-b50d-e02efe61338d","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience! So glad Kandis provided knowledgeable service and you loved our clean facility.","replyTime":"2025-09-13T13:20:00","review":"The facility is so beautiful and clean. The manager, Kandis, is just a doll! Very knowledgeable, and got us out of there almost as quick as we came in. Great job!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Alicia W."},{"reviewId":"a83eaccd-8719-41d3-bead-cf6bc547d38c","range":0,"rating":5,"reply":"Thanks for the kind words about Kandis and Edgar! So glad you found our facility beautiful and clean.","replyTime":"2025-09-13T13:19:00","review":"Kandis and Edgar make a great team! The facility is a great place. So beautiful and clean!","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Alicia G."},{"reviewId":"614c8b21-55d6-472d-9863-deae0f9eeaf0","range":0,"rating":5,"reply":"We're glad to hear you're enjoying the new manager and finding the site beautiful and secure. Thank you for sharing your experience with us.","replyTime":"2025-09-05T13:42:00","review":"The site has a new manager. Place is beautiful and secure.","source":"Google","submissionTime":"2025-09-05T00:00:00","userName":"Kandis A."},{"reviewId":"720e5ee7-1738-42cd-8ff8-e3a681113809","range":0,"rating":5,"reply":"Thank you for sharing your fantastic experience! We're thrilled our staff was helpful and you found our facility well maintained.","replyTime":"2025-08-18T15:57:00","review":"Fantastic experience!  Staff is so nice and helpful. Storage building is well maintained.\nWould highly recommend!","source":"Google","submissionTime":"2025-08-18T00:00:00","userName":"Debbie B."},{"reviewId":"f040e8db-c57e-4e73-8e0e-e3bacf5fae48","range":0,"rating":5,"reply":"Thank you for sharing your experience! So glad Nikki helped with your rental setup and you found our facility clean.","replyTime":"2025-08-15T15:48:00","review":"Nikki was so helpful with getting my storage rental set up! Very clean facility.","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"E"},{"reviewId":"23d75645-c7f7-4285-953a-fc041e2d6095","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. We're so glad that Ed was able to give you a tour of our facility and that Nikki was there to answer all your questions. Our team takes pride in providing friendly and professional service to all our customers. We appreciate you noticing that our building is new and that we offer competitive specials. It's wonderful to know that you would consider using our services again. ","replyTime":"2025-08-12T16:16:00","review":"I rented a smaller unit from this location a few months back. It was only for a short time, but the staff was friendly and professional. Ed gave me a tour and nikki answered my questions. Its a new building so there was not many full units and they were running specials to stay competitive. Would use again!","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Luke B."},{"reviewId":"7c1b5840-15c9-48fe-87cd-1defe6ac8385","range":0,"rating":5,"reply":"We are pleased to hear Eddy provided excellent storage services for your small business! Thanks for choosing us.","replyTime":"2025-08-12T17:33:00","review":"Eddy did a fantastic job working with us and providing excellent storage services for my small business!","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Andrew M."},{"reviewId":"23cbeea8-38f0-4a8b-b726-6da973378ddb","range":0,"rating":5,"reply":"We are thrilled to hear Nikki provided excellent service! Thanks for choosing our new storage unit.","replyTime":"2025-08-05T09:38:00","review":"Nikki was very pleasant, professional,  and helpful. This new storage unit is really nice and we are looking forward to utilizing it.","source":"Google","submissionTime":"2025-08-04T00:00:00","userName":"Cherie G."},{"reviewId":"d502ce28-88b2-4ce3-b3a2-da2d555f4f21","range":0,"rating":1,"reply":"We're concerned to hear about your experience. Please feel free to reach out to us at (405) 901-1210 to discuss this further.","replyTime":"2025-07-30T09:19:00","review":"Would absolutely NOT recommend and caution anyone against going here. I started renting a 10 x 5 storage unit for $74 per month. In just a few months they have increased our cost from $74 to $137. There was no explanation given to us for the almost DOUBLE rate increase. Luckily found somewhere else nearby with much cheaper prices. Feels like a very dishonest company and I would caution anyone against going here.","source":"Google","submissionTime":"2025-07-30T00:00:00","userName":"Meredith D."},{"reviewId":"9dc3f72b-3ece-40e4-8748-6c1bfb22e34c","range":0,"rating":5,"reply":"Thanks for the kind words! We're glad you found our facility nice and appreciate the feedback about overnight stays.","replyTime":"2025-07-28T14:54:00","review":"It’s a really nice Great place and cold but you only can’t stay the night here","source":"Google","submissionTime":"2025-07-28T00:00:00","userName":"Ahmed H."},{"reviewId":"e912aacb-4b92-4fc1-babf-feeaff5ced2d","range":0,"rating":5,"reply":"Your positive experience means everything to us! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-26T16:08:00","review":"Good job","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Sir S."},{"reviewId":"43e54faf-37e2-4abc-8438-b282181b2c4c","range":0,"rating":5,"reply":"Thank you immensely for recognizing our clean facility! We're glad you had a great experience with us.","replyTime":"2025-07-25T16:34:00","review":"Nice clean facility","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Crystal B."},{"reviewId":"f84cc956-42b7-4729-a360-13b913550514","range":0,"rating":5,"reply":"We are thrilled to hear you found our facility so clean! Happy the remote access feature works great for you.","replyTime":"2025-07-25T16:36:00","review":"Hands down most cleanest storage facility I've ever rented from. Easy access the remote feature is great!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Lavish L."},{"reviewId":"4434864c-d4ed-4257-9601-573f78fbbe3b","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Nikki and our facility! Thanks for recognizing our commitment to excellent storage service.","replyTime":"2025-07-25T17:39:00","review":"I’ve been around a lot of storage buildings and a lot of operators. If you’re looking for the best in OKC look no further. Nikki is the best and will take care of all of your storage needs!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Buddy M."},{"reviewId":"daaaf055-f2de-4dfc-acd8-82f2d0f69b2e","range":0,"rating":5,"reply":"We are glad to hear about your positive experience with Nikky's professional service and communication!","replyTime":"2025-07-25T17:53:00","review":"Really professional good customer service through nice communication with Nikky","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"laye D."},{"reviewId":"9e95f280-6203-496c-8d56-01024b4e4490","range":0,"rating":5,"reply":"Thank you for the kind words about Nikki and our facility! We're thrilled you had such a great experience.","replyTime":"2025-07-23T16:54:00","review":"Nikki was attentive, knowledgeable, and easy to work with. The facility is nice. Well done!","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Kevin W."},{"reviewId":"b385f4c4-cef1-43e3-9098-ade2420c6fef","range":0,"rating":4,"reply":"We are delighted to hear you found our facility very clean! Thanks for the kind words about Niki's courteous service.","replyTime":"2025-07-21T07:49:00","review":"Clean. Very very clean.\nI didn't see any bathrooms or indoor waste basket for trash but other than pricing was affordable place was clean and tidy\nNiki at the front desk was kind courteous and robust hahaha","source":"Google","submissionTime":"2025-07-20T00:00:00","userName":"Michael H."},{"reviewId":"74e84a06-e802-48dd-a9e6-5f3b3d1591b4","range":0,"rating":5,"reply":"We are delighted to hear you love our brand new facility and reasonable prices! Thanks for recommending us, Roshaunda!","replyTime":"2025-07-18T09:30:00","review":"A wonderful brand new place to store any an everything at reasonable prices if you haven’t go check them out tell them Roshaunda sent you!","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Peach W."},{"reviewId":"069eeae8-8b5d-4648-9ea6-935b33c3328e","range":0,"rating":5,"reply":"We are delighted to hear Mary, Tristan and our team made your move effortless! Thanks for recognizing their patience and professionalism.","replyTime":"2025-07-13T10:36:00","review":"Moving is stressful.  Mary, Tristan and a third person helped get us setup effortlessly. The world is lacking in customer service but these guys were the best.  Thanks again for your patience and professionalism","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Thomas N."},{"reviewId":"2e6e0c2c-d0bd-4e78-b0de-53e1ea90e7d7","range":0,"rating":5,"reply":"We are delighted to hear Tristan provided professional and helpful service! Thank you for recognizing our team's dedication.","replyTime":"2025-06-16T14:40:00","review":"Tristan, very professional and very helpful.","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"errick w."},{"reviewId":"bfe4341f-194b-4f13-b7f1-cf293e3fd1c5","range":0,"rating":5,"reply":"We are delighted to hear we were helpful with all your needs! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-12T12:06:00","review":"Was great for everything.  They was very helpful with all my needs plus more","source":"Google","submissionTime":"2025-06-12T00:00:00","userName":"Sandra W."},{"reviewId":"ee13c6b3-d8d2-49ea-8a3f-788d0144ba77","range":0,"rating":5,"reply":"We are delighted to hear about Nakitha's excellent customer service and positive energy. Thank you for recognizing her knowledge and great personality!","replyTime":"2025-06-10T10:45:00","review":"Nakitha is very knowledgeable with information that she provides to the customer.  Positive energy, great personality, and customer service is excellent.","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Sir M."},{"reviewId":"1887ef0a-a3b1-4254-8f4f-179cbdd092d7","range":0,"rating":5,"reply":"We are delighted to hear about Nikki's amazing customer service! Thank you for taking the time to share your positive experience with us. We're so glad that Nikki was able to help turn your bad day around and provide such professional and caring assistance. It's wonderful to know that her efforts made such a positive impact on your visit. Thanks again for recognizing her professionalism and care.","replyTime":"2025-06-10T12:56:00","review":"Where should I start…Nikki was amazing, her customer service was astounding. I spoke with her initially over the phone. When I arrive on property I was impressed. I have to add, I was having an extremely bad day. After speaking with her I forgot all about bad day. I’m saying all this to say Thank you so much Nikki for taking care of me in such a professional way!","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"Aneres S."},{"reviewId":"18e8588d-9bf4-490e-beab-7b5ad85fadda","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Nikki! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-10T13:00:00","review":"Always a great experience with Nikki!","source":"Google","submissionTime":"2025-06-10T00:00:00","userName":"James J."},{"reviewId":"19b96dd4-5cbe-4984-819a-effd210ea8d5","range":0,"rating":5,"reply":"We are delighted to hear that Nikki provided excellent service! Thank you for recognizing our team member's friendly approach.","replyTime":"2025-06-09T11:48:00","review":"Nikki is very nice","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Top c."},{"reviewId":"0a19c1ca-9014-4767-9575-9697b762ecad","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Your comments about our immaculate facility and friendly, knowledgeable staff mean everything to us.","replyTime":"2025-06-06T14:26:00","review":"This site is immaculate! Beautiful 3 story site with super friendly knowledgeable staff!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Angela B."},{"reviewId":"961fd52e-862b-4d05-91ad-dd0a4b23bf22","range":0,"rating":5,"reply":"We are delighted to hear Angela provided excellent service! Thank you for highlighting our team's dedication to helping customers find the perfect storage solution.","replyTime":"2025-06-06T14:25:00","review":"If you need a place to store your extra stuff. Then extra space and Angela is great place for you just give Angela a call and she will fix you up.","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Johnathan B."},{"reviewId":"47369079-37a7-431c-a1d0-5fcbe0da2e6a","range":0,"rating":5,"reply":"We are delighted to hear Nikki provided exceptional service during your first storage rental experience. Your perfect rating means everything to us.","replyTime":"2025-05-28T08:50:00","review":"Nikki was wonderful! This was my first time renting a storage unit and she made it so easy. 10/10.","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"b m."},{"reviewId":"3b240688-35f8-480e-adf2-9dcb804cf4e8","range":0,"rating":5,"reply":"We are delighted to hear about your wonderful experience with Nikki. Thank you for highlighting how she helped make your stressful move easier.","replyTime":"2025-05-19T09:02:00","review":"I had a wonderful experience, Nikki was so helpful and pleasant. She made what was a stressful time for my move, such an amazing ease for me. ??","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Qiana H."},{"reviewId":"b7f56c25-de90-4563-8778-e3f3ab8f1adf","range":0,"rating":5,"reply":"We are excited to hear that you had a positive experience at Extra Space Storage! Thank you for recommending us, Jeff Bell.","replyTime":"2025-05-17T09:41:00","review":"Went in and these ladies were very friendly and helped me get a unit..units are clean and new…highly recommend this storage place!!","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Jeff B."},{"reviewId":"840dd388-bff0-4d7a-8bc5-a0f22f4f9009","range":0,"rating":5,"reply":"We are absolutely thrilled to have been able to assist you, Elizabeth! Thank you for sharing your experience with Nikki.","replyTime":"2025-05-10T09:57:00","review":"Nikki was amazing on help me get my storage","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Elizabeth"},{"reviewId":"02205e81-850d-4ab7-8d33-b3a8c0529902","range":0,"rating":5,"reply":"We are pleased to hear that Nikki provided amazing and stress-relieving service during your visit. Thank you for sharing your experience with us.","replyTime":"2025-05-02T09:25:00","review":"Nikki was an amazing helper and so funny! Made the process so easy and stress relieved! Thank you Extra Space!","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Ugo A."},{"reviewId":"82703dab-a761-4346-bf67-976e50d5fa28","range":0,"rating":5,"reply":"We're privileged to have Nikki on our team. Thank you for your kind words, Michael.","replyTime":"2025-04-24T07:35:00","review":"The manager Nikki is very helpful, knowledgeable and polite. Quite impressed so far.","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Michael"},{"reviewId":"cf8b28d0-8349-4a17-ac94-cf148c7660b5","range":0,"rating":5,"reply":"Thanks for your positive feedback!","replyTime":"2025-04-16T16:11:00","review":"Stephanie was great!","source":"Google","submissionTime":"2025-04-16T00:00:00","userName":"Brandi N."},{"reviewId":"c9c4a592-a9c0-4c37-8b78-f3eef9756ae4","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Jenna! Nikki is dedicated to providing excellent service.","replyTime":"2025-04-12T09:39:00","review":"Nikki is super easy to work with! Answers all my questions and very accommodating. Very sweet and feel very confidant my stuff is in great hands!","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Jenna S."},{"reviewId":"2610efaa-d706-44cb-a99c-a73c0e46407f","range":0,"rating":5,"reply":"We are glad to hear that you found our storage facility very nice and reliable. Thank you for your positive feedback!","replyTime":"2025-04-07T13:44:00","review":"Very nice and reliable","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"John G."},{"reviewId":"872ec443-6c70-4263-861a-f331181885ce","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Extra Space Storage over the past 10 years. Thank you for your loyalty and kind words!","replyTime":"2025-04-05T15:10:00","review":"I have been with extra space storage for over 10 years I have experienced the most professional service very courteous I wouldn't dream of doing business elsewhere!!!","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Smoke M."},{"reviewId":"6eae4dfc-dd51-4ecd-9be2-42dfc0e1e114","range":0,"rating":5,"reply":"We are thrilled to hear that you found our site clean and well-managed. Thank you for your positive feedback, Vidalia Lacey.","replyTime":"2025-04-05T15:07:00","review":"site is clean, and well managed. Nikki answered all my questions with a smile, and made me feel welcome.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Vidalia L."},{"reviewId":"5abcb203-ca30-472f-973d-5aa29e7ef9e0","range":0,"rating":5,"reply":"We're pleased to hear that you find our storage unit clean and our customer service exceptional. Thank you for your feedback.","replyTime":"2025-04-06T08:23:00","review":"The space is always clean, and the customer service is exceptional.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Latia H."},{"reviewId":"76f9d437-7876-42d3-9cd9-1d0f6cc48f4d","range":0,"rating":4,"reply":"Thank you for sharing your experience with us. We appreciate your feedback.","replyTime":"2025-03-31T16:22:00","review":"My experience was great! It was clean and my sales team lady was great! My only complaint is that the rent will be going up in a few months she stated, not good!","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Katrina R."},{"reviewId":"d6b1fcb2-2374-46dd-80e0-bdd8d8bc3dcc","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We're delighted to hear that our facility met your last-minute storage needs and that you found it to be clean and well-maintained. It's wonderful to know that our staff, especially Stephanie, provided you with friendly and professional service, ensuring you had all the necessary details and a quick setup process. We appreciate you taking the time to highlight these aspects of your experience.","replyTime":"2025-03-30T08:07:00","review":"I have a unit with Extra Space in Plano, TX. At the last minute, I needed a small unit here in OKC. This place is great. New facility (so super clean) and friendly, professional staff. Special shout-out to Stephanie for giving me all the necessary details and setting me up quickly.","source":"Google","submissionTime":"2025-03-30T00:00:00","userName":"BW T."},{"reviewId":"9498306a-7576-4c4d-a982-8f5c3ba8fedb","range":0,"rating":5,"reply":"We are grateful for your positive feedback! Thank you for sharing.","replyTime":"2025-03-26T08:29:00","review":"Friendly staff!","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"Gabby N."},{"reviewId":"f2107bb8-3355-494b-8174-1976f8050547","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Dwight! We're glad to hear you found our storage spot nice, clean, and new.","replyTime":"2025-03-22T08:01:00","review":"Nice spot, clean and new","source":"Google","submissionTime":"2025-03-21T00:00:00","userName":"Dwight"},{"reviewId":"a946e33d-058d-48ae-9a3c-2f4c6ad7a88b","range":0,"rating":5,"reply":"Thanks for sharing your experience, Keairah! We are grateful for your kind words and are glad Nikki made your transition smooth. It's wonderful to hear that she was able to provide you with helpful information about the local area, making you feel more at home in Oklahoma City. We're thrilled that our team at Extra Space Storage could play a part in welcoming you to your new city. We appreciate your feedback and hope you continue to have a positive experience with us.","replyTime":"2025-03-12T09:56:00","review":"Relocated from Canada to OKC, Nikki made my transition in Oklahoma City pleasurable and light. She was very sweet and knowledgeable! Outside of that, Nikki informed me about the nice eating places in Downtown, Ok which was nice of her. She has made moving to OKC already feel like home. Thanks Nikki from Extra Space Storage, you welcomed me with open arms.","source":"Google","submissionTime":"2025-03-12T00:00:00","userName":"Keairah B."},{"reviewId":"a4e604b1-516f-4fba-940c-82e9b68d9add","range":0,"rating":5,"reply":"We are elated to hear about your exceptional experience with Ms. Nakitha Beverly. Thank you for sharing your positive feedback!","replyTime":"2025-03-12T09:54:00","review":"Ms. Nakitha Beverly went above and beyond to help us. It was a pleasure to work with her again. We always receive nothing less than exceptional attention and service!","source":"Google","submissionTime":"2025-03-12T00:00:00","userName":"Lakeshia J."},{"reviewId":"862f1a93-76d0-49f2-95e9-6ce616a1d254","range":0,"rating":5,"reply":"We're excited to hear about your fantastic experience at Extra Space Storage! We're glad you found our brand-new facility clean, well-maintained, and easy to access. It's wonderful to know that Nikki, our manager, provided you with friendly and professional service, making your process seamless. Thank you immensely for recommending us and for taking the time to share your positive feedback.","replyTime":"2025-03-12T10:51:00","review":"Fantastic experience at Extra Space Storage! The brand-new facility is clean, well-maintained, and offers easy access. Best of all, the manager, Nikki, is incredibly friendly and professional, making the process seamless. Highly recommend!","source":"Google","submissionTime":"2025-03-12T00:00:00","userName":"Coda d."},{"reviewId":"f2596157-95d1-453f-aef8-ccafea6d49c1","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2025-03-08T09:17:00","review":"Site was clean friendly secure very helpful","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"shanika C."},{"reviewId":"38fbddca-cfa9-4b4c-9412-1667369a8a5a","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with Nikki at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-08T09:02:00","review":"Nikki was very helpful & so kind. she answered all my question regarding a storage. Thanks!","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"charde “."},{"reviewId":"b352570b-5de1-45c3-9de9-0c05f49541df","range":0,"rating":5,"reply":"We're overjoyed to hear about your wonderful experience at Extra Space Storage! Thank you for sharing.","replyTime":"2025-03-08T08:23:00","review":"Wonderful experience!","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Shameeka W."},{"reviewId":"6833a1d2-8bab-47ce-9ed3-28ac874b09a6","range":0,"rating":5,"reply":"We are utterly delighted to hear that Ms. Nikki provided you with great customer service. Thank you for letting us know.","replyTime":"2025-03-08T08:23:00","review":"Great!! Wonderful!! Ms. Nikki is the best customer service rep!!","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"J. T."},{"reviewId":"15bb9387-ca8f-4141-a020-4eb578f347d6","range":0,"rating":5,"reply":"We are delighted to hear that Nikki and Steph provided excellent service! Thank you for your feedback.","replyTime":"2025-03-04T08:52:00","review":"Nikki and Steph rock!","source":"Google","submissionTime":"2025-03-03T00:00:00","userName":"Steph A."}]},"errors":null},"startingAt":{"correlationId":"6baa8212-b9e1-4029-8d6a-8e2e6003ae8e","data":{"error":null,"startingAt":{"large":87,"medium":36,"parking":0,"small":9,"starting":9}},"errors":null},"unitClasses":{"correlationId":"1ff3a4e7-4af3-4ca3-a61c-90afc423f0f4","data":{"count":15,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"2553","salesforceId":"2553_6589","storeId":"75a3f8bb-5dd5-4d89-b7e9-c8da2ec41e3a","uid":"2553_6589","unitClassId":"63bcacea-d8fe-48d4-ab84-12b7dd710844","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":8,"showAvailable":true,"showFirstCome":false,"showLimited":false,"showLimitedBanner":false,"showOnline":true,"showPromotion":true,"showRapidRental":true,"showReserve":true,"total":0},"dimensions":{"depth":10,"display":"5' x 10'","isExactSize":true,"size":"Small","squareFoot":50,"videoUrl":"//images.ctfassets.net/fynvlmu126fq/5TlEvq2mghTr4G7MopNh8f/cd16ca75944f02a738dce1fef61cfa76/ExtraSpace_02-5x10UnitSize.gif","width":5},"discount":{"breezeId":null,"valueId":null,"description":null,"isCustom":false,"isPercent":false,"monthToStartApplication":null,"name":null,"numberOfRecurrences":0,"value":null},"features":[{"codingId":12,"display":"Elevator Access","name":"ElevatorAccess"},{"codingId":2,"display":"Climate 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