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We are glad to hear that James was so helpful and made the process easy for you. We will be sure to share your kind words with James and the rest of our team at Extra Space Storage.","replyTime":"2026-10-31T11:52:00","review":"James help us with everything and makes the process more easier","source":"Google","submissionTime":"2026-10-31T00:00:00","userName":"Valeria F."},{"reviewId":"3d1ed58a-9944-4cd3-abad-16a582b901d5","range":0,"rating":5,"reply":"Christopher, thank you for sharing your experience with us! We appreciate your kind words about James and will make sure to pass along your compliments to him and the rest of the team.","replyTime":"2026-10-30T10:49:00","review":"James Weddington in Broken Arrow was fantastic! His help was an example of great customer service! And going the extra mile!","source":"Google","submissionTime":"2026-10-30T00:00:00","userName":"Christopher B."},{"reviewId":"958c46d7-46f5-4464-b505-5c519ef129db","range":0,"rating":5,"reply":"Thank you for sharing your experience, Beatrice! We're glad to hear that James was so helpful with storing your car. We look forward to assisting you again in the future!","replyTime":"2026-10-26T15:46:00","review":"James at Extra Space storage was very helpful in getting my car stored.  Will definitely use him again.","source":"Google","submissionTime":"2026-10-26T00:00:00","userName":"Beatrice E."},{"reviewId":"4b3399be-5465-4b03-be29-a1745159df56","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage! We're glad to hear that James made your setup quick and easy, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-23T15:17:00","review":"James was quick and easy and helped us get set up in no time!","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"J A."},{"reviewId":"e4c441f6-77f1-4fff-b740-3b2685f903c2","range":0,"rating":5,"reply":"Roger, thank you for sharing your experience! We're glad to hear you received great service and are happy with our rates. We will be sure to pass along your kind words to James and the team.","replyTime":"2026-10-23T15:17:00","review":"Great service.  Happy with rates and JAMES!","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Roger A."},{"reviewId":"1fc0a923-fb0a-4b1a-a55a-74ce9655f1d6","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Trev! We're glad to hear that James was so helpful.","replyTime":"2026-10-22T16:01:00","review":"James did a great job he was very helpful","source":"Google","submissionTime":"2026-10-22T00:00:00","userName":"Trev J."},{"reviewId":"8f58eefc-6137-4ec7-b53a-59a09a3fc38e","range":0,"rating":5,"reply":"Gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra saber que quedaste satisfecho con nuestro servicio en Extra Space Storage.","replyTime":"2026-10-19T15:59:00","review":"Excelente jeans","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"Mauris P."},{"reviewId":"1684371b-f9e3-4978-b405-5ae02fc3ebac","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Rodolfo. We are glad to hear you received excellent customer service from our team.","replyTime":"2026-10-17T17:29:00","review":"Excellent customer service; I recommend it.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"rodolfo j."},{"reviewId":"dc9b96dc-3f87-433a-b63d-7953472e4231","range":0,"rating":5,"reply":"Thank you, Edward, for the recommendation and for sharing your experience with Extra Space Storage. We are glad to hear that the rental process was smooth and that James provided such helpful service. We will share your kind words with James and the rest of our team.","replyTime":"2026-10-18T08:26:00","review":"I recommend this place not only that James who was at the front desk was really awesome easier to walk through the process till the end thank James","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Edward O."},{"reviewId":"e60fd943-000b-4e36-8560-6078db4be6af","range":0,"rating":5,"reply":"Thank you, Christine, for the review! We're glad to hear you had a great experience with Extra Space Storage.","replyTime":"2026-10-18T10:37:00","review":"Great!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Christine S."},{"reviewId":"e0aae47a-3350-4ebd-8a9b-84abac9d350a","range":0,"rating":5,"reply":"Thank you, Daniel, for sharing your experience. We are glad to hear that James was great to work with.","replyTime":"2026-10-18T12:54:00","review":"James Weddington was great","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Daniel P."},{"reviewId":"2eb2d8c5-dff8-4c5d-93fe-060a6adad740","range":0,"rating":5,"reply":"Thank you for sharing your experience, BLIZZVRD. We are glad to hear that your belongings were safe and sound, and we appreciate you trusting Extra Space Storage with your things.","replyTime":"2026-10-13T07:47:00","review":"Thank you very much for keeping my things secure. I was concerned after bot having visited for a while if something might have happened. But I came back to my stuff safe and sound.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"BLIZZVRD"},{"reviewId":"c63ed07b-3503-4859-a813-399e531a6060","range":0,"rating":5,"reply":"Thank you for sharing your experience, Neil. We're glad to hear our team was helpful, friendly, and knowledgeable during your visit to Extra Space Storage.","replyTime":"2026-10-08T14:14:00","review":"Very helpfull, knowledgeable, and nice.","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Neil N."},{"reviewId":"14d9d021-fe90-455a-a15c-2cef918d6535","range":0,"rating":5,"reply":"Chelsea, thank you for sharing your experience with us! We're glad to hear that James made the process quick and easy, and we will be sure to share your kind words with him and the team.","replyTime":"2026-10-08T14:48:00","review":"I had the pleasure of having James assisting me and it was an easy and fast process.","source":"Google","submissionTime":"2026-10-08T00:00:00","userName":"Chelsea R."},{"reviewId":"a195ed04-7299-46bb-9835-ec2d416b0280","range":0,"rating":5,"reply":"Aaron, thank you for sharing your feedback. We are glad to hear that you enjoyed our convenient access and clean storage facility at Extra Space Storage.","replyTime":"2026-10-07T10:40:00","review":"Easy access and nice storage.","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"Aaron M."},{"reviewId":"f7803a37-da30-4b65-afc6-27e75939f9d2","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback, Kathy. We’re delighted everything went as planned and that you found our facility clean and available when needed.","replyTime":"2026-10-05T13:53:00","review":"Everything went just as planned. The facility was clean and available when I needed it. Everything went well thank you very much.","source":"Google","submissionTime":"2026-10-05T00:00:00","userName":"Kathy H."},{"reviewId":"5557f2b6-1889-4546-a2c9-b4a17f47859f","range":0,"rating":5,"reply":"Thank you, Julie, for sharing your experience! We're glad to hear our team at Extra Space Storage has been so helpful whenever you've had questions or concerns. We appreciate your support!","replyTime":"2026-10-04T13:16:00","review":"They are always very helpful any time we have had a question or concern.","source":"Google","submissionTime":"2026-10-04T00:00:00","userName":"Julie D."},{"reviewId":"fae55c36-6578-4e7d-9cef-dffca1ae4b46","range":0,"rating":5,"reply":"Crystal, thank you for sharing your experience! We're glad to hear that you appreciate our clean facility and temperature-controlled environment. We appreciate your support of Extra Space Storage!","replyTime":"2026-09-28T09:27:00","review":"This storage unit is absolutely incredible. They do hourly checks on the buildings. They keep everything clean. It is also temperature regulated as well.","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"Crystal D."},{"reviewId":"61af4f20-4b2d-42f8-afbf-3363057195f2","range":0,"rating":5,"reply":"Kim, thank you for sharing your experience and for being a loyal customer with Extra Space Storage over the years. We appreciate your support and are glad to hear our team has always been helpful.","replyTime":"2026-09-28T09:28:00","review":"I've been with them for years and I don't have any complaints. They are always helpful.","source":"Google","submissionTime":"2026-09-26T00:00:00","userName":"Kim D."},{"reviewId":"8951b91a-03c8-470c-8e6d-2fa7f3f2a01e","range":0,"rating":5,"reply":"We're excited to hear you had a great experience, Matthew! We'll be sure to recognize James for his helpful service.","replyTime":"2026-09-25T17:14:00","review":"Great experience, James was very helpful!","source":"Google","submissionTime":"2026-09-25T00:00:00","userName":"Matthew F."},{"reviewId":"23b1dc4e-6c39-4687-94bd-f77ca0992abc","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Dwight. We're glad to hear that James was so helpful in showing you different units.","replyTime":"2026-09-15T16:03:00","review":"James is the best so helpful. Helped me look at many units. Thanks James.","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"Dwight S."},{"reviewId":"a98d3c76-7f21-42e3-8b11-c09e5260f221","range":0,"rating":5,"reply":"Thank you for your 5-star review, Yevheniia! We're so glad to hear that your rental process was quick and that James was able to help you find a space and explain everything. We'll be sure to share your kind words with James and the team. We appreciate you choosing Extra Space Storage!","replyTime":"2026-09-12T15:29:00","review":"I've just rented the space. I did only, it was very quickly. When I arrived the manages James helped to find and explained everything","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Yevheniia B."},{"reviewId":"461b3235-a670-456b-b3e4-9d7d6c45704e","range":0,"rating":5,"reply":"Thank you for your wonderful review, Lupe! We're so glad to hear that you found our Extra Space Storage facility clean, safe, and that our team was friendly and helpful. We'll be sure to share your kind words with James. We truly appreciate your recommendation and look forward to assisting you again if you ever need storage in the future.","replyTime":"2026-09-12T15:31:00","review":"Great place to store those extra items. The place is very clean, safe and the staff is friendly. James was very helpful and easy to talk to.\n\nIf I ever hsve a need to store items again I would use them again.","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Lupe I."},{"reviewId":"00d0b6d4-9d72-4c49-8d54-0064fe0cd38b","range":0,"rating":5,"reply":"Thank you for your review, Jen! We're glad to hear that James provided friendly and helpful service, making your unit rental experience at Extra Space Storage a less stressful one. We will certainly share your kind words with James and our team. We appreciate your recommendation!","replyTime":"2026-09-07T09:04:00","review":"Rented a unit here from James. Very friendly and helpful. Made the experience very less stressful. Definitely recommend!","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Jen B."},{"reviewId":"86d3d578-88ae-4dd9-99a8-e79e7b651b31","range":0,"rating":5,"reply":"Thank you for your 5-star review, Alyssa! We're so glad to hear that James was very helpful and polite, and that you had a great experience at our Extra Space Storage facility. We'll be sure to share your kind words with James and the rest of our team.","replyTime":"2026-09-07T09:03:00","review":"James was very helpful and very polite! Great place!","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Alyssa B."},{"reviewId":"44b74e90-deb6-4b2b-90b1-b21f2dd41594","range":0,"rating":5,"reply":"Thank you for your 5-star review, Katelynn! We're so glad to hear you love the extra storage for your belongings at Extra Space Storage. We appreciate your support!","replyTime":"2026-09-07T09:03:00","review":"Love the extra storage for our stuff ????","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Katelynn B."},{"reviewId":"ee024ed3-c1b5-4cdd-a44a-bfe109b99034","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review, Lou Ann! We're so glad to hear you had a very positive experience with us and appreciate your recommendation to others looking for a storage unit.","replyTime":"2026-09-05T14:50:00","review":"Experience was very positive, recommend to anyone looking for a storage unit.","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Lou A."},{"reviewId":"22f3ecea-c528-40cd-b3e2-a389e0223ccb","range":0,"rating":4,"reply":"Thanks for the recommendation, Savannah! We're glad our security checks helped.","replyTime":"2026-09-06T10:31:00","review":"They were good. In the two years I used them they check the exterior of the units frequently and contact you if your unit doesn’t get shut and locked properly.\n\nI do recommend checking your unit frequently cause I wound up having to throw stuff out because I had mice in the unit. (It was an exterior unit)","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Savannah S."},{"reviewId":"5243ad02-b476-47c4-9688-9c6baf8d7dd5","range":0,"rating":5,"reply":"We're so glad to hear that James and Brianna provided exceptional assistance. We appreciate your kind words about their helpfulness and kindness, and we will share your feedback with them and the team at Extra Space Storage, Elizabeth.","replyTime":"2026-09-04T16:26:00","review":"James has been exceptional to work with.  He goes above and beyond to help. We had moving company issues and he has helped us navigate this unfortunate situation.  I appreciate him and Brianna both for their kindness ??","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Elizabeth B."},{"reviewId":"9215dda3-3adf-480f-8f25-4e523b2d3f33","range":0,"rating":5,"reply":"Thank you for your 5-star rating, Shalanda! We're so glad to hear that our staff was extremely friendly and helpful during your visit.","replyTime":"2026-09-03T08:59:00","review":"The staff is extremely friendly and helpful","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Shalanda S."},{"reviewId":"c88aa902-4e91-4838-b5f8-bd615ccf90c0","range":0,"rating":5,"reply":"Matthew, thank you for your wonderful review! We're so glad to hear that James provided exceptional service in getting you set up with your storage unit. It's great to know that you found the process quick and easy, our prices reasonable, and your unit clean and secure. We will be sure to share your kind words with James and the entire team at Extra Space Storage. We appreciate you choosing us!","replyTime":"2026-09-01T13:25:00","review":"James did an exceptional job getting me set up with my storage unit. The process was quick and easy, the prices were reasonable, and the unit was clean and secure. All around a great experience.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Matthew N."},{"reviewId":"2c55e238-fbe5-497f-8ff9-dd6bdc11a71e","range":0,"rating":5,"reply":"Thanks, Thomas! We're glad our team delivered professional service. Your recommendation means a lot to us.","replyTime":"2026-08-27T14:14:00","review":"Excellent service very professional. I would recommend it to anyone who needed this service!","source":"Google","submissionTime":"2026-08-30T00:00:00","userName":"Thomas M."},{"reviewId":"86d8eb6c-b116-47ce-a35f-6d10135b7924","range":0,"rating":5,"reply":"We are thrilled to hear about your experience with James, Jess. We will share your kind words with him!","replyTime":"2026-08-30T09:39:00","review":"Great customer service! James was super helpful!","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Jess"},{"reviewId":"f5768aff-a9de-4edc-8a55-238a57beb698","range":0,"rating":5,"reply":"Thank you immensely, Jacob! We're glad James got you set up so well. We'll pass along your kind words!","replyTime":"2026-08-30T09:41:00","review":"James was super helpful and got us setup super well! Very impressed with the service we received.","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Jacob S."},{"reviewId":"31f0ddf3-19e7-4198-983d-1d9057b7d2cc","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Emily. Thank you for sharing your experience with James at Extra Space Storage.","replyTime":"2026-08-29T12:35:00","review":"James was very helpful finding my unit","source":"Google","submissionTime":"2026-08-29T00:00:00","userName":"Emily L."},{"reviewId":"a5d36273-a8df-406f-a3a8-dd7958050a2a","range":0,"rating":5,"reply":"Thank you for sharing! James is a valued team member. We're glad he made your setup quick and seamless, Sandra.","replyTime":"2026-08-27T14:17:00","review":"James was super helpful, very kind and patient with all my questions and needs. Got me set-up in record time","source":"Google","submissionTime":"2026-08-27T00:00:00","userName":"Sandra M."},{"reviewId":"b9cb2ee1-2263-4f43-8029-aebae0251939","range":0,"rating":5,"reply":"Thank you for your review, Tiffany! We are grateful you experienced great service. Your feedback means a lot to us at Extra Space Storage.","replyTime":"2026-08-26T14:34:00","review":"Great service!","source":"Google","submissionTime":"2026-08-26T00:00:00","userName":"Tiffany J."},{"reviewId":"099705b1-0230-4a4b-a3d3-6ad9d911c4b7","range":0,"rating":5,"reply":"Thank you, Lisa! We're proud to deliver great customer service. Your positive feedback means a lot to our team.","replyTime":"2026-08-24T13:02:00","review":"Great customer service!","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Lisa C."},{"reviewId":"180f5e4b-14b0-44e7-bc04-e83225159788","range":0,"rating":5,"reply":"Nick, your review is appreciated. James and Darnell are great employees!","replyTime":"2026-09-22T11:47:00","review":"James and Darnell were in the front office when I showed up and they got my problems solved in no time! Great employees","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Nick S."},{"reviewId":"fb5437fa-f15e-43fa-917f-13253742a00a","range":0,"rating":5,"reply":"Thank you for sharing, Zoe! We're glad Brianna provided great help. We'll make sure she gets recognized.","replyTime":"2026-08-18T11:19:00","review":"brianna was great help!","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Zoe L."},{"reviewId":"0152f407-ee40-4694-87e4-2025ca2e1913","range":0,"rating":5,"reply":"We are glad to hear James made such a great impression, Troy. We will share your kind words with him!","replyTime":"2026-08-12T08:25:00","review":"James was wonderful and very helpful. Thank you James!","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Troy B."},{"reviewId":"99419106-d420-4133-8493-9efa74e7b0ce","range":0,"rating":5,"reply":"We are grateful James made your experience seamless. We'll share your kind words with him, Zari. ","replyTime":"2026-08-06T09:37:00","review":"James was wonderful in explaining everything and make this as easy as possible!","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Zari M."},{"reviewId":"7a24ea1c-7a4c-4529-8c95-8a31a5a6aef5","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us, Sharlin. ","replyTime":"2026-08-05T11:35:00","review":"James did a fantastic job taking care of us today. Thank you so much ??","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Sharlin K."},{"reviewId":"10151182-a7f7-4dad-98a5-d9e195ec58db","range":0,"rating":5,"reply":"We are delighted to hear your experience was easy, and our staff was kind and helpful. We appreciate the recommendation, Shelly!","replyTime":"2026-07-30T17:02:00","review":"From start to finish, my experience with Extra Space Storage was so east. The staff was extremely kind and helpful. I would recommend it to anyone needing some “extra space”!","source":"Google","submissionTime":"2026-07-30T00:00:00","userName":"Shelly S."},{"reviewId":"e7a5df72-543e-4773-bdaf-e07db294d509","range":0,"rating":5,"reply":"Thank you for sharing your feedback about James! We're thrilled he provided such helpful and sweet service, Chloë. ","replyTime":"2026-04-03T14:25:00","review":"james time and time again is more helpful and communicative than any online experience i have had regarding extra space. fabulous man i would not want this experience without his help getting me through it. give him a raise fr","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"chloë c."},{"reviewId":"d0259fdd-f1ce-4674-88fb-7df5a1bad997","range":0,"rating":5,"reply":"Thanks, Tim! James clearly went out of his way to meet your needs. We look forward to serving you again.","replyTime":"2026-07-24T16:00:00","review":"James was a pleasure to work with. He went out of his way to make sure our needs were met. Looking forward to doing business with him in the future.","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Tim D."},{"reviewId":"788504be-4aee-4f1a-80cd-6b7fd6bf0f4d","range":0,"rating":5,"reply":"We are thrilled to hear James made your experience seamless. Thank you, Tony, for recommending Extra Space Storage!","replyTime":"2026-07-28T11:59:00","review":"James was super helpful, made the process really easy. Definitely recommend storing your stuff here if you need storage space!","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Tony H."},{"reviewId":"331c1a21-aa40-4ac5-b970-10ee1ae5fd0f","range":0,"rating":5,"reply":"We are thrilled to hear James provided efficient, timely assistance. Thank you, Marcus, for recognizing our clean facility and helpful team!","replyTime":"2026-07-27T08:23:00","review":"Shoutout James! He’s very nice and helpful he will assist you with anything you need in an efficient and timely manner! Nice, clean storages and facility!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Marcus G."},{"reviewId":"ccaadc17-8f40-4142-8d44-c446d23e7f3f","range":0,"rating":5,"reply":"Thank you for sharing, Catherine! Our team takes pride in caring for both our property and customers. We look forward to serving you again.","replyTime":"2026-07-26T13:01:00","review":"This location has a very friendly staff that take great care of their property and the customers.","source":"Google","submissionTime":"2026-07-26T00:00:00","userName":"Catherine S."},{"reviewId":"661cfa84-25ec-41f0-a3a8-5166e27bed31","range":0,"rating":4,"reply":"Thank you for your review, Myrna. We note the unit had no light inside. We're glad everything else was great and appreciate you sharing this feedback.","replyTime":"2026-07-25T10:56:00","review":"The reason for 4 stars is that the unit has no light inside other than that everything was great","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Myrna M."},{"reviewId":"ad24ea9c-e957-44ba-8a8d-500ef7b4e20d","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad the experience was quick and easy, and that James provided helpful, polite service.","replyTime":"2026-07-24T09:56:00","review":"The experience was quick and easy. James was very helpful and polite.","source":"Google","submissionTime":"2026-07-24T00:00:00","userName":"James J."},{"reviewId":"91907344-cdc5-4047-8e0d-d815e8996eec","range":0,"rating":5,"reply":"Thanks for the kind words! We're glad James made your experience a great one. We'll be sure to pass along the praise!","replyTime":"2026-07-17T10:01:00","review":"James was very nice and helpful . 5start","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"yuna y."},{"reviewId":"a912ba9f-308f-4f17-be3f-ec194688278d","range":0,"rating":5,"reply":"Thank you, Steve! We're glad James made your check-in process easy. We'll share your kind words with him!","replyTime":"2026-07-17T16:35:00","review":"James was very helpful and made my check in process super easy.","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Steve B."},{"reviewId":"c6f4a3af-564a-490a-9863-6afc7fdfc5f3","range":0,"rating":5,"reply":"Thank you immensely, Gary! We're glad James made your sign-up smooth. Welcome to Extra Space Storage!","replyTime":"2026-07-16T14:45:00","review":"James did a good job finding my unit and signing me up. Thanks, Gary","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Gary G."},{"reviewId":"a43adb79-1ede-4275-9fd7-fdd56b839253","range":0,"rating":5,"reply":"Thank you for your review, Charles! We're glad our clean facility and friendly staff made a great impression.","replyTime":"2026-07-14T12:32:00","review":"Nice clean facility and friendly staff.","source":"Google","submissionTime":"2026-07-14T00:00:00","userName":"Charles M."},{"reviewId":"2defc118-c436-46bc-a1cf-6e8c8c301486","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Rachel! We're thrilled James provided such helpful service. Your kind words mean everything to us.","replyTime":"2026-03-12T12:10:00","review":"They are awesome people here they are willing to help thank you to James","source":"Google","submissionTime":"2026-07-11T00:00:00","userName":"Rachel B."},{"reviewId":"9a5a6c9b-a0cb-4bfa-9017-981d6586fbb2","range":0,"rating":5,"reply":"Thank you, Johnny! We're glad James delivered excellent customer service. We'll make sure he knows his efforts are appreciated.","replyTime":"2026-07-10T13:40:00","review":"Excellent customer service with James","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Johnny N."},{"reviewId":"6b38a2e4-7d86-4aed-89b3-ea16dd7f94d8","range":0,"rating":5,"reply":"Thanks for the kind words, Tatum! We're glad James made your setup experience smooth and easy.","replyTime":"2026-07-09T15:55:00","review":"10/10 James was amazing helping me get everything set up and figured out!","source":"Google","submissionTime":"2026-07-09T00:00:00","userName":"Tatum S."},{"reviewId":"75676e7b-297b-4421-a192-c565fe5a20bf","range":0,"rating":5,"reply":"Thank you for your positive feedback, Ariel. We're glad James was able to assist you!","replyTime":"2026-07-03T08:39:00","review":"James was absolutely terrific in helping me get sorted and moved over to this property","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Ariel V."},{"reviewId":"ed20eb78-7e57-4e6c-b53b-4548368970ab","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear you had a perfect experience with James. Thank you for recommending us, Cloud!","replyTime":"2026-07-03T09:12:00","review":"Perfect experience with James. Very helpful when I arrived. Made the process a lot easy. Will recommend this place to anyone.","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Cloud Y."},{"reviewId":"9aa87343-c04c-4964-93d1-b1385f88c363","range":0,"rating":5,"reply":"We are glad to hear that James and our team made your 18-month experience helpful. Thank you, Gretchen!","replyTime":"2026-06-30T14:01:00","review":"James was amazing.    We rented for 18 months.   They were very helpful with everything we needed.","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"gretchen R."},{"reviewId":"c5df98f9-01c4-4ef3-babf-d0a9727c3678","range":0,"rating":5,"reply":"Thank you for sharing this! James is a true asset — glad he helped you access your items during the pavement closure.","replyTime":"2026-06-30T14:07:00","review":"James was very helpful and knowledable with us getting our items while the place was closed during pavement closure.  Thank you James.","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Our H."},{"reviewId":"90695197-0c35-403a-9de8-5ebf9c4cb28e","range":0,"rating":5,"reply":"Thank you, Tommy! We're glad your experience felt pleasant and easy going. We appreciate you sharing this!","replyTime":"2026-06-27T10:08:00","review":"Very pleasant, down to earth, and easy going","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Tommy H."},{"reviewId":"94e3bcf2-0048-40a2-af76-2631ed4cbbec","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Joshua! James going the extra mile — literally using his personal tools — is exactly the spirit we love to see.","replyTime":"2026-06-27T12:30:00","review":"Thanks you James!! Needed an Allen wrench to take an apart a bed frame, cause I’m moving to Dallas. He looked and looked for one and finally went to his car and let us borrow his personal one. Life saver!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Joshua B."},{"reviewId":"09f749ae-5bad-491b-9845-7abaa7f6070b","range":0,"rating":5,"reply":"We are utterly delighted to hear James went above and beyond helping with your bed frame. Thanks, Caleb!","replyTime":"2026-06-27T12:33:00","review":"Great service!! Great unit with ac, and when I came to get my stuff James went above and beyond to help me. I didn’t have a tool I needed to break down my bed frame and he personally went and found some to help me get on my way! Thanks James!!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Caleb S."},{"reviewId":"90a1a4b8-3ff8-4f11-9ffa-fd580df443e4","range":0,"rating":5,"reply":"Thank you for sharing your kind words Sam! We're glad James provided helpful and knowledgeable service. We'll be sure to pass along your appreciation!","replyTime":"2026-06-27T14:21:00","review":"James was extremely helpful and knowledgeable about my new unit. Thank you for your help and kindness!","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Sam B."},{"reviewId":"0e1676fe-88dc-4bf8-a60d-e4fae5f1ae3b","range":0,"rating":5,"reply":"Thank you, Garret! James and the team love hearing this. So glad you're happy with your storage experience!","replyTime":"2026-06-26T13:05:00","review":"James is the man!\n\nWe love them and their storage units","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Garret S."},{"reviewId":"427835ff-93b4-4feb-90df-5b10fb5716d7","range":0,"rating":5,"reply":"Thank you, Grace! We're glad James made a great impression. We'll be sure to share your kind words with him!","replyTime":"2026-06-26T13:05:00","review":"James is awesome!","source":"Google","submissionTime":"2026-06-26T00:00:00","userName":"Grace H."},{"reviewId":"80467f95-9512-423c-9640-ddc3ec352304","range":0,"rating":5,"reply":"We genuinely admire your kind words about James. His helpful, friendly attitude is exactly what we aim for. Thanks, Robert!","replyTime":"2026-06-25T15:10:00","review":"James was great very helpful and friendly always has a great attitude and a smile on his face thanks James","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Robert A."},{"reviewId":"7ec346e8-7700-4def-9817-5695cd35b84f","range":0,"rating":5,"reply":"Thank you, Jordan! James is a true asset to our team. We're thrilled he provided such helpful service!","replyTime":"2026-06-25T15:53:00","review":"James was very helpful","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Jordan H."},{"reviewId":"ff0d214a-4b09-48a4-99ef-1880eb51b0d4","range":0,"rating":5,"reply":"Thanks, Jacob! We're glad James made your experience smooth. We appreciate the recommendation and look forward to serving you!","replyTime":"2026-06-23T09:38:00","review":"James was very friendly and helpful to get me into a storage unit. Highly recommend extra space storage.","source":"Google","submissionTime":"2026-06-23T00:00:00","userName":"Jacob B."},{"reviewId":"106b1126-e4c6-4459-a44e-af49341f72e7","range":0,"rating":5,"reply":"We are glad to hear James made your experience kind and helpful. We'll share your kind words with him, Ethan!","replyTime":"2026-06-18T14:22:00","review":"James was excellent service. Very kind and helpful","source":"Google","submissionTime":"2026-06-18T00:00:00","userName":"Ethan P."},{"reviewId":"a534a162-63fd-48ce-971d-753f574b2d45","range":0,"rating":5,"reply":"We are grateful for the kind words about James! We're glad his knowledge and helpfulness made a great impression, Luis.","replyTime":"2026-06-16T12:05:00","review":"James was great and very knowledgable, great guy!","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Luis P."},{"reviewId":"424af56a-912e-4e49-a771-e4d8f398b2be","range":0,"rating":1,"reply":"We apologize for any inconvenience caused by the unexpected rate increase. Please feel free to reach out to 888-storage to discuss this further.","replyTime":"2026-02-18T07:42:00","review":"I initially chose this facility for the competitive starting price of $80/month for my unit size. Everything seemed great for the first 3 months—no issues with access, or service. Just Dirty Hallway somertimes.\nHowever, after just 3-4 months, my rate was suddenly increased to $180/month—a more than doubling with no prior warning or discussion when I signed up. The lease may mention rates can change, but nothing was communicated about potential significant hikes so soon, and the promotional rate made it feel locked in. This seems like a classic bait-and-switch tactic: attract customers with low introductory prices, then raise them sharply once committed.\nUnfortunately, the jump is unaffordable for me now, so I'll have to move everything out soon, which is inconvenient and costly. The facility itself is fine, but this pricing practice is disappointing and feels unfair to long-term renters. .\nManager of the Company—please reach out if there's any way to adjust this back to a reasonable rate or offer a credit to make staying viable. I'd prefer not to leave over this. But I have no choice.\nI'll update my review if anything changes.","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Mishka7v7"},{"reviewId":"3e3c81fc-af8a-4784-9647-f7683249ad0b","range":0,"rating":5,"reply":"We are delighted to hear about your kind and straight-to-the-point experience. Your feedback means a lot to us, Jerry!","replyTime":"2026-06-13T14:01:00","review":"Very kind , straight to the point , great service","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"Jerry"},{"reviewId":"cb8fed5c-f0e7-4757-9ca6-012832eab51b","range":0,"rating":1,"reply":"We regret to learn about the poor lighting in your unit. This isn't the experience we want. Please call (918) 844-4057 to discuss your concerns.","replyTime":"2025-09-09T08:09:00","review":"I rented this about 6 months ago and lighting inside units is nonexistent. Definitely not worth the money...\n\nJune 12th, 2026\nThings have only gotten worse, my climate controlled unit area AC stopped working last or before because I was there. I wanted to believe they cared so a week later and still it was still not working.\nJames informed me he had a bid sent in and still waiting a week later for approval. I have thousands of dollars needing moderate temperatures and I care about my stuff but apparently the upper management doesn't care.\nLong story short just avoid Extrea Space storage at all cost...","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Dave M."},{"reviewId":"9f415049-8b23-4e89-98cd-2c652133ce53","range":0,"rating":5,"reply":"We're thrilled to hear that James was amazing in helping you get your car stored! Thank you for your feedback.","replyTime":"2025-02-14T09:29:00","review":"James was amazing in helping me get my car stored! Simple process! Was so willing to help with my situation","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Dominique L."},{"reviewId":"1d28dab6-b462-4c98-80de-00a872c5a775","range":0,"rating":5,"reply":"We are pleased to hear that James provided amazing, friendly service! Your positive feedback means everything to us, Peyton.","replyTime":"2026-06-11T10:29:00","review":"James was absolutely amazing and so friendly","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"peyton g."},{"reviewId":"2e5dbac0-740f-4df3-b80d-cedbfd019a73","range":0,"rating":5,"reply":"Thank you for your wonderful feedback James! We're thrilled you had a fabulous transaction and quick location switch experience with us.","replyTime":"2026-06-10T10:41:00","review":"This was a fabulous transaction. She helped me switch locations in a quick fashion. I loved this and will definitely use this storage company again!!","source":"Google","submissionTime":"2026-06-10T00:00:00","userName":"James C."},{"reviewId":"c18574d3-6666-4a45-9979-3ab285447c07","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience! Thanks for choosing Extra Space Storage Ron.","replyTime":"2026-06-08T10:28:00","review":"Great experience, very helpful","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Ron B."},{"reviewId":"9a17f7ef-072a-4147-bb73-d913ce4bd4c0","range":0,"rating":5,"reply":"We are glad to hear James provided great service! Thanks for sharing your positive experience with us Nate.","replyTime":"2026-06-08T10:28:00","review":"James was great good experience!","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"Nate B."},{"reviewId":"9a62c393-3a67-45b0-be87-328933c07b15","range":0,"rating":5,"reply":"We are delighted to hear that James provided such compassionate service during your difficult time. Thank you for trusting us with your storage needs, Lezlee.","replyTime":"2026-06-06T12:58:00","review":"James was awesome. Made what has been a very sad and stressful situation for my family that we are going through one very large detail taken care of with kindness and patience walking me through the choices to best fit our needs for our situation.","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Lezlee S."},{"reviewId":"6da1aa3f-4f1b-43d5-92a5-5dadf113e907","range":0,"rating":5,"reply":"We are delighted to hear that James provided helpful service throughout your process. Thank you for choosing Extra Space Storage!","replyTime":"2026-06-02T13:48:00","review":"James was very nice and helpful through the whole process.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Heaven S."},{"reviewId":"a028c340-c2db-4176-a960-10a73835f172","range":0,"rating":4,"reply":"Jeff, we are honored to hear James provided helpful and accommodating service. Thank you for recognizing his efforts.","replyTime":"2026-06-02T16:40:00","review":"James Weddington was very helpful and accommodating. Thank you, James.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Jeff W."},{"reviewId":"18f17dd0-da88-4066-b249-eb24ed473955","range":0,"rating":5,"reply":"We are elated to hear that James provided excellent service, Corey!","replyTime":"2026-06-02T17:55:00","review":"James was great to work with. Smooth quick transaction.","source":"Google","submissionTime":"2026-06-02T00:00:00","userName":"Corey H."},{"reviewId":"8b3d2c67-8e2e-4a02-9cef-0052ce5f4f2d","range":0,"rating":5,"reply":"Mary, thank you for highlighting James's helpful service with storage setup and phone entry system.","replyTime":"2026-06-01T13:24:00","review":"James, very helpful with getting storage date and purchase and setting up entry using phone.","source":"Google","submissionTime":"2026-06-01T00:00:00","userName":"Mary F."},{"reviewId":"6d86624b-6391-4536-9028-f8579e7555fd","range":0,"rating":5,"reply":"We are glad to hear James provided amazing service and helped you get set up smoothly. Thank you for the referral Laci!","replyTime":"2026-05-26T15:00:00","review":"James was amazing, helped me get set up. Will definitely refer people for him.","source":"Google","submissionTime":"2026-05-26T00:00:00","userName":"Laci H."},{"reviewId":"b6e85c49-90ae-493c-a571-4b16a9a593d1","range":0,"rating":5,"reply":"Thanks for highlighting James' exceptional service! We're thrilled he went above and beyond during your move, Maria.","replyTime":"2026-05-22T12:07:00","review":"James was so helpful while I was moving my belongings out of storage. He went above and beyond for me. Thank you!!!","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Maria O."},{"reviewId":"a9f57aec-5e3f-48e4-b5ff-3dc07c359a31","range":0,"rating":5,"reply":"Thank you, Melissa, for taking the time to share your experience! We're thrilled that James provided excellent service with your lock replacement.","replyTime":"2026-05-17T11:07:00","review":"James was incredibly helpful getting our locks replaced","source":"Google","submissionTime":"2026-05-16T00:00:00","userName":"Melissa H."},{"reviewId":"83239554-5a39-430a-b479-ae5f007f8588","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us, Zac! We appreciate your loyalty and recommendation after years of great service.","replyTime":"2026-05-12T13:35:00","review":"I’ve been using this storage facility for a couple years now and have had no issues & they offer great customer service! I would recommend!","source":"Google","submissionTime":"2026-05-12T00:00:00","userName":"Zac S."},{"reviewId":"21bfbc25-7dcb-4dd6-9515-9d4c0d142ff7","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experiences with James at our storage location. Thank you for sharing your feedback, Bria!","replyTime":"2026-05-08T09:15:00","review":"I’ve had two great experiences with James at this storage location. He helped me set up my account and later assisted with my gate access. Both times, he was extremely kind, patient, and made the process easy. I really appreciate the great customer service!","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Bria C."},{"reviewId":"21f4b3b5-af48-49a5-8016-8a34c563c8ae","range":0,"rating":5,"reply":"Kenneth, we greatly appreciate your positive feedback! Pleased you found good prices and dry storage. Will share James's helpful service with our team.","replyTime":"2026-05-09T07:48:00","review":"Needed to store some stuff and found Extra Space online. Good prices and appears to be a nice, dry (so far) unit.  Filled one and had to get another one. James was particularly helpful.","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Kenneth G."},{"reviewId":"1b2b46bb-4cd0-46b0-afc4-d97079971b90","range":0,"rating":5,"reply":"Thank you for your feedback! We’re glad to hear James was professional, knowledgeable, and able to answer all your questions. We appreciate your recommendation and your support!\n","replyTime":"2026-05-05T08:02:00","review":"James is very professional and knowledgeable and answered all my questions. I would definitely recommend this site","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"BLACKWIDOW D."},{"reviewId":"4f1eb881-5b00-4b4f-bb29-46c944e276e6","range":0,"rating":5,"reply":"Thanks for the kind words about James! We're delighted he provided such helpful service, Kim.","replyTime":"2026-05-01T15:41:00","review":"James was great! So helpful!","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Kim D."},{"reviewId":"c133b9f0-1075-42c5-a676-57ffef6adba2","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our site manager. We're glad they provided excellent service, Elizabeth.","replyTime":"2026-04-30T09:28:00","review":"The site manager was great to work with.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Elizabeth W."},{"reviewId":"f35d5ca8-8750-4c32-a452-9e1657c454ef","range":0,"rating":5,"reply":"Thank you, Marilynn, for highlighting James' helpful service and your satisfaction with our location and pricing!","replyTime":"2026-04-30T17:26:00","review":"James Weddington was so nice. Friendly and helpful. He showed me exactly how to find my unit and answered all my questions.  I am also very pleased with the location and price of my storage unit.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Marilynn T."},{"reviewId":"80e07670-11e5-47a7-b065-a8559039ddb8","range":0,"rating":4,"reply":"We are thrilled to hear about your positive experience Cory! Thanks for highlighting our clean space and James' dedication to resolving your gate issue.","replyTime":"2026-04-28T15:25:00","review":"Space is clean and organized. Staff very helpful and friendly. When I received an error code on the entry gate, James stuck with me to make sure the problem was fixed. Definitely recommend!","source":"Google","submissionTime":"2026-04-28T00:00:00","userName":"Cory C."},{"reviewId":"a7bb8398-edc7-4a3d-9bbd-0e1193f5e88e","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that James in the BA office was great! Thank you for reaching out Michael.","replyTime":"2026-04-27T15:18:00","review":"James in the BA office was great!!!","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Michael B."},{"reviewId":"36872417-64fc-4d37-90e5-dabc6509c6da","range":0,"rating":4,"reply":"We greatly appreciate your feedback about James! Happy he made the process easy for you.","replyTime":"2026-04-21T12:31:00","review":"James was supper helpful and made it easy process","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"MrCodeman025"},{"reviewId":"329150e5-5336-43a3-b42d-54fc4bcd9abb","range":0,"rating":5,"reply":"Thank you for sharing Jennifer! So glad James helped with your unit transfer smoothly!","replyTime":"2026-04-21T14:57:00","review":"James was very helpful! Helped me transfer into a larger unit! Thank you!","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"Jennifer T."},{"reviewId":"4dcda3cf-850f-43ea-8308-462f5e6a7aba","range":0,"rating":4,"reply":"Your review is appreciated, Chelsea! Sorry about the potholes and surprise fee increase. Thrilled James helped with discount and explanation!","replyTime":"2026-04-20T10:15:00","review":"It’s been really great easy and efficient for the most part. Quick to get in and out and easy to get set up.\nA bit disappointed by the state of the of the roads within it. Quite a few pot holes. I was always very upset getting a notification out of the blue that my fees had gone up by $30. It’s a big increase for a student! However massive shout out to James the manager so kind and compassionate and understanding that this fee increase hit me by surprise. He managed to get me a discount and explained fees going forward. Very grateful for his call back, giving of his time and helpful advice. Had he not called I would had to have cancelled my storage due to such a high increase. Thank you James!!","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Chelsea I."},{"reviewId":"f6f1bdc0-af48-44e1-9611-0e26983657c1","range":0,"rating":5,"reply":"We sincerely value your kind words about our friendly staff! Sorry to see you go due to rising costs, Melody.","replyTime":"2026-04-20T17:56:00","review":"Office staff is very friendly and helpful. The only reason we left is our rent has gone up every year!   Just can’t afford it anymore.","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Melody H."},{"reviewId":"e3623c32-da76-4431-9ac9-40db086ce3d1","range":0,"rating":5,"reply":"Thank you for taking the time to share, Priscilla. We're thrilled James provided excellent service and helped you find the best price.","replyTime":"2026-04-19T10:53:00","review":"James was very helpful in getting us the best price for a storage unit at Extra Space Storage. Grateful for his expertise and customer service.","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Priscilla S."},{"reviewId":"4483ae29-a122-4861-a85e-a12ceb5cc08d","range":0,"rating":5,"reply":"Thanks, Trent, for highlighting James' professional service! We're thrilled he focused on your satisfaction and showed multiple units.","replyTime":"2026-04-17T16:31:00","review":"James was so extremely professional and helpful. He made time to show multiple units, and customer satisfaction was his main focus. Great service!","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Trent K."},{"reviewId":"6e0ba19f-21cf-4847-a097-52370b4d2760","range":0,"rating":5,"reply":"Thank you, Pam, for recognizing James! We're thrilled he provided excellent service. Your feedback means everything to us.","replyTime":"2026-04-14T18:41:00","review":"James was great!","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Pam H."},{"reviewId":"e0d9fc35-b5e7-4749-8b91-0e44d1967429","range":0,"rating":5,"reply":"We are grateful James provided exceptional service by helping you after hours when you misplaced your key. Thank you for your feedback, Rachael. ","replyTime":"2026-04-12T12:07:00","review":"James was so so helpful. I had misplaced my key and he was willing to help me even after the technical office hours had closed. Very impressed by how he puts the customer first. ??","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Rachael W."},{"reviewId":"6e279c67-75fd-46f9-8740-94e9bcb7494d","range":0,"rating":5,"reply":"Thank you for your review, Chris! We're thrilled James made your process easy and provided excellent service.","replyTime":"2026-04-06T18:04:00","review":"James weddington helped me out! Very nice and made the process easy.","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Chris A."},{"reviewId":"4dca2324-c09d-452f-83a7-f9b9bcb62535","range":0,"rating":5,"reply":"We're privileged to have provided you with a great experience. Thank you, James, for reaching out.","replyTime":"2026-04-02T16:41:00","review":"Great experience","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"James L."},{"reviewId":"835fdc39-a5af-4c3e-a9b0-e90bde7e4362","range":0,"rating":5,"reply":"Your review is appreciated, Michelle. We're glad James could assist you with finding the right storage unit. Thank you for choosing Extra Space Storage!","replyTime":"2026-03-31T18:02:00","review":"We came in looking for the smallest unit to store a few things for maybe 6 months and James really helped us out! His service was great and I’m glad I picked extra storage. Thanks yall!","source":"Google","submissionTime":"2026-03-31T00:00:00","userName":"michelle s."},{"reviewId":"cf307731-9dca-4ec0-be48-b32c93e5aaaa","range":0,"rating":5,"reply":"Aenoy, thank you for the positive feedback about our communication. We appreciate your business with Extra Space Storage.","replyTime":"2026-03-28T11:05:00","review":"Great communication","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Aenoy P."},{"reviewId":"1655043d-eed0-44a3-bcd4-78c31871fa15","range":0,"rating":5,"reply":"We are elated to hear about your excellent experience! Your positive feedback means everything to us, Christine. ","replyTime":"2026-03-28T13:43:00","review":"Excellent experience","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"chistine c."},{"reviewId":"3d4cdc3a-b474-4fc9-99b7-4ef7d75d7930","range":0,"rating":5,"reply":"Your positive feedback makes our day Jacob! Thrilled James found you the perfect storage unit. We appreciate your business!","replyTime":"2026-03-28T17:29:00","review":"James was very helpful and helped me find the perfect storage unit I needed.","source":"Google","submissionTime":"2026-03-28T00:00:00","userName":"Jacob H."},{"reviewId":"7f328940-d34b-49db-9bb2-9a5676838a77","range":0,"rating":5,"reply":"Rey, your positive experience means everything to us! We appreciate you recognizing our helpful team at Extra Space Storage.","replyTime":"2026-03-27T10:56:00","review":"Awesome and very helpful","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"Rey A."},{"reviewId":"b52f39b8-d427-4f75-9ed5-55c73f7eb4b1","range":0,"rating":5,"reply":"We are thrilled to hear James provided amazing service! Thank you for recognizing his attentiveness and helpfulness, ReShayla. ","replyTime":"2026-03-27T10:55:00","review":"James is absolutely AMAZING!!! Answered all questions and concerns! Very attentive!! Thank you for your help!","source":"Google","submissionTime":"2026-03-27T00:00:00","userName":"ReShayla A."},{"reviewId":"177d76da-6e34-411e-b2dd-f9f016d65925","range":0,"rating":5,"reply":"We are glad to hear our team was helpful and you found our units clean and secure, Callie!","replyTime":"2026-03-24T18:37:00","review":"Very helpful and nice employee.  Clean and secure units","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Callie K."},{"reviewId":"fb367c88-7754-4ba4-bd5a-6544e4a03886","range":0,"rating":5,"reply":"Thanks for the kind words about James! We're glad he made your setup process smooth and easy, Ty. ","replyTime":"2026-03-24T07:36:00","review":"James was very helpful getting everything set up.","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Ty S."},{"reviewId":"f988bcd7-9334-4a6c-8458-8e9124ed179f","range":0,"rating":5,"reply":"Thanks for the great review, Kaitlin! We're thrilled our team made your move-in and move-out smooth and worked flexibly with your schedule.","replyTime":"2026-03-17T15:45:00","review":"Great experience!! Very nice and always great to work with. Worked with me a little after hours to help get things moved in and helped make it a smooth process during move in and move out! Would highly recommend!","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Kaitlin P."},{"reviewId":"124b65b9-409b-4315-95dd-fbc600e47e1c","range":0,"rating":5,"reply":"We're excited to hear that James was a great help during your move-in. Thank you for sharing your experience with us!","replyTime":"2026-03-16T14:39:00","review":"James was great help moving in.","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"Dannielle P."},{"reviewId":"3f4d52fc-97dd-4b06-95b0-f09aa259e3ef","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Sean! We're delighted James explained all available options and provided helpful service.","replyTime":"2026-03-15T15:05:00","review":"James was very helpful and explained all options available.","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Sean M."},{"reviewId":"0a860fd2-e66e-421c-ac5e-4b72a2a92ecd","range":0,"rating":5,"reply":"We are absolutely thrilled to hear James provided excellent service! Thank you for recommending us, Dylan.","replyTime":"2026-03-15T15:05:00","review":"James is great highly recommend!","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Dylan M."},{"reviewId":"96904343-9ddd-41a4-b3d1-8214e59b6824","range":0,"rating":5,"reply":"Thank you, Reginald, for taking the time to share your experience! We're thrilled that James provided amazing customer service.","replyTime":"2026-03-12T17:54:00","review":"James did an amazing job with great customer service","source":"Google","submissionTime":"2026-03-12T00:00:00","userName":"Reginald S."},{"reviewId":"5056981a-d88a-47f9-8231-034f0d03ea47","range":0,"rating":5,"reply":"We are grateful for your feedback, Gwen! James will be thrilled to hear about your positive experience with our communication.","replyTime":"2026-03-11T07:52:00","review":"Great Communication! Thanks James","source":"Google","submissionTime":"2026-03-09T00:00:00","userName":"Gwen M."},{"reviewId":"b07227eb-fefa-4a4d-b7d5-a8681cd75872","range":0,"rating":5,"reply":"We are delighted to hear you find our facility secure, accessible, and well-managed. Thank you for recommending Extra Space Storage!","replyTime":"2026-03-08T15:37:00","review":"This is a great storage! It’s very secure, conveniently accessible, offering competitive rates and well managed. I highly recommend this facility above many other others I have used.","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Quintin R."},{"reviewId":"3b2c1f01-f8d3-4641-b960-c2c399233c02","range":0,"rating":5,"reply":"Thank you for your kind words, Arlan! We're glad James provided helpful and courteous service, and that you had a great experience at our facility. We truly appreciate your feedback!\n","replyTime":"2026-03-08T14:08:00","review":"James was super helpful and courteous!! Great place","source":"Google","submissionTime":"2026-03-07T00:00:00","userName":"Arlan O."},{"reviewId":"750993b6-0eb6-485c-bbef-4141ea68dd33","range":0,"rating":5,"reply":"We are grateful for your kind words about James and our facilities. Your positive feedback means everything to us, Aggie. ","replyTime":"2026-03-06T12:03:00","review":"James was exceptional. He went above and beyond.\n\nI have nothing but positive statements to make about this location and the facilities have been outstanding plus the service is exceptional","source":"Google","submissionTime":"2026-03-06T00:00:00","userName":"Aggie L."},{"reviewId":"d41edaf5-2436-4c2b-9047-c2f12d9c6b2e","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Corina! We're glad you found our team kind and our facility clean.","replyTime":"2026-03-05T15:54:00","review":"Always kind everytime we go in there, and it’s clean. Will be using them again.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Corina S."},{"reviewId":"7d5da9ac-76f6-4e26-a016-88e81a90c90d","range":0,"rating":5,"reply":"We are honored to hear about your positive experience with our amazing staff. Your kind words are refreshing, Allen. ","replyTime":"2026-03-06T08:09:00","review":"Amazing staff. Very helpful, respectful and nice. In this day and age very refreshing to find a place that has staff not afraid to be nice.","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Allen S."},{"reviewId":"328c8c36-3899-4d1a-ab50-c2042fd8cf64","range":0,"rating":5,"reply":"Thank you for your review, Jereld. We are glad to hear that you are pleased with our service and the sign-up process.","replyTime":"2026-02-13T09:51:00","review":"I really am glad to back at this facility. I am pleased with service and how easy it was to sign up for storage.","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"Jereld S."},{"reviewId":"0fe1be7d-60da-49c4-a7e8-2bdc9fcb3e28","range":0,"rating":5,"reply":"We're delighted to hear that you found our staff to be very nice. Thank you for your feedback.","replyTime":"2026-02-12T15:43:00","review":"Very nice people","source":"Google","submissionTime":"2026-02-12T00:00:00","userName":"Tayler F."},{"reviewId":"f57ed92b-8542-4b19-b23e-375ea3103389","range":0,"rating":5,"reply":"We are thrilled to hear you found our facility smooth, helpful, simple, clean and safe!","replyTime":"2026-02-07T12:17:00","review":"Smooth, helpful, and simple!! Clean and safe facility.","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Kalia D."},{"reviewId":"f7566564-169e-4ffe-a402-9d6cb75214a5","range":0,"rating":5,"reply":"We are pleased to hear about Cody's great customer service. Thank you for choosing Extra Space Storage, Jonathon!","replyTime":"2026-02-08T11:50:00","review":"Great customer service from Cody.","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Jonathon"},{"reviewId":"53a43cb5-4222-4d88-8a2e-150a9371f82d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Martha! Don't hesitate to reach out if you need anything!","replyTime":"2026-02-04T18:47:00","review":"Very good. Cody was very nice and helpful.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Martha E."},{"reviewId":"283b318a-8f53-496d-a335-173b46d6d933","range":0,"rating":5,"reply":"Thank you for the excellent rating, Martha! Don't hesitate to reach out if you need anything!","replyTime":"2026-02-04T18:47:00","review":"Very good. Cody was very nice and helpful.","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Martha E."},{"reviewId":"4178635e-a03e-4306-b790-802cf4e1e607","range":0,"rating":5,"reply":"We are thrilled to hear you found our storage place convenient. Thank you for sharing!","replyTime":"2026-01-31T11:54:00","review":"Great storage place right around the corner from me","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Steven R."},{"reviewId":"74b1bc55-0219-403e-96f8-e78522cc35bb","range":0,"rating":5,"reply":"Your positive experience is appreciated. Thank you for sharing your feedback with us, Meryl. ","replyTime":"2026-01-29T07:34:00","review":"Great customer service - thanks Cody.  I had an issue and they resolved it very quickly.  Nice space and always quick to help.","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"meryl m."},{"reviewId":"9f791982-aa93-49e9-9cbf-bd00f8483327","range":0,"rating":1,"reply":"We regret to learn about your experience. Please contact us at (918) 844-4057 to discuss this further.","replyTime":"2026-01-26T07:12:00","review":"Biggest scam in the state!!!  They get you in then double your monthly fee.  Don’t walk - Run somewhere else.  My 15x5 is 75 a month this is what I just received.","source":"Google","submissionTime":"2026-01-25T00:00:00","userName":"meryl m."},{"reviewId":"228584f8-4578-49f3-9db3-f0f6aa522173","range":0,"rating":5,"reply":"Thanks for choosing us for storage! We appreciate your kind words about our customer service team.","replyTime":"2025-12-27T08:09:00","review":"Great local place to keep items stored, great customer service","source":"Google","submissionTime":"2025-12-26T00:00:00","userName":"Chris S."},{"reviewId":"53ea3297-dd1f-4d6b-87b4-33c7da69e592","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Cody provided such helpful and friendly service.","replyTime":"2025-12-27T07:44:00","review":"Cody was very nice and helpful","source":"Google","submissionTime":"2025-12-26T00:00:00","userName":"Joshua F."},{"reviewId":"7a28f1c3-e638-4ff3-a39c-3aba6dbb7f59","range":0,"rating":5,"reply":"We are grateful to hear Cody provided helpful service and answered your questions and concerns!","replyTime":"2025-12-02T10:59:00","review":"Cody was super nice and helpful answered all my ? and concerns","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"Shalanda S."},{"reviewId":"2afead72-65fe-4ca4-be07-b0c03eb7a470","range":0,"rating":5,"reply":"We sincerely value your feedback! Happy to hear Cody provided great service. We appreciate your business with Extra Space Storage.","replyTime":"2025-12-01T12:47:00","review":"Cody was great","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Koreena W."},{"reviewId":"f5113512-d005-4cc9-8df1-fb4fd6ceb79e","range":0,"rating":5,"reply":"Thank you for recognizing James' excellent help and patience. We're pleased he provided great service today.","replyTime":"2025-11-28T13:39:00","review":"James was an excellent help today and he was very patient with me.","source":"Google","submissionTime":"2025-11-28T00:00:00","userName":"Peyton H."},{"reviewId":"a1acab8b-36b3-47a0-aae2-983dc39e7aa5","range":0,"rating":5,"reply":"Thanks for the great review! We're glad Cody provided excellent after-hours help with your moving storage needs.","replyTime":"2025-11-21T18:28:00","review":"Great experience, Cody helped me with my moving storage issues after hours and would highly recommend this storage company!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Carl B."},{"reviewId":"022026f1-c64c-4bb8-9bf7-9ee57c95f531","range":0,"rating":5,"reply":"We are honored to have been able to assist you. Thank you immensely for your recommendation.","replyTime":"2025-11-21T18:39:00","review":"Late night manager stayed with us and really came through. Space is amazing and manager is amazing. Highly recommend","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"OSU E."},{"reviewId":"b52c43f7-dfcb-4341-9d3a-393d419656f8","range":0,"rating":4,"reply":"Your feedback is incredibly valuable! Glad we had what you needed and made renting easy.","replyTime":"2025-11-19T17:24:00","review":"Very nice. Easy to rent. Had what we needed.","source":"Google","submissionTime":"2025-11-19T00:00:00","userName":"Rob H."},{"reviewId":"23bdf691-97f7-4ca3-b914-69e2323108de","range":0,"rating":5,"reply":"We are ecstatic to hear you found our facility clean and our team helpful!","replyTime":"2025-11-14T15:10:00","review":"Clean facility and very helpful!","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"Shelley B."},{"reviewId":"256872ab-f74d-4bdb-953e-1561a60d3fe2","range":0,"rating":5,"reply":"Thank you immensely for highlighting our helpful team and easy process. We're glad your experience was smooth.","replyTime":"2025-11-12T16:41:00","review":"Super helpful people was an easy process","source":"Google","submissionTime":"2025-11-12T00:00:00","userName":"Linda K."},{"reviewId":"24249617-e382-4af8-aa69-4c84719cc1a3","range":0,"rating":5,"reply":"Your review is appreciated! We're thrilled you found our team friendly and awesome to work with, Daniel.","replyTime":"2025-11-08T10:22:00","review":"Very friendly, awesome to work with","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Daniel"},{"reviewId":"eae77576-81e6-47ba-a425-e6ed648178ad","range":0,"rating":5,"reply":"We are thrilled to hear you found our team cool and nice! Your awesome feedback means everything to us.","replyTime":"2025-11-08T10:21:00","review":"Awesome guys they are sooo cool and nice","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Johnnie M."},{"reviewId":"47f40bf3-c2a9-4ca0-b574-dc54bfbdc8b0","range":0,"rating":5,"reply":"We are thrilled to hear James was helpful with your questions and showing you the perfect storage unit!","replyTime":"2025-11-08T11:43:00","review":"James was very helpful with answering our questions and showing us the unit we needed for storage.","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"R0SlY"},{"reviewId":"1402b4ac-2ea7-4c4b-8c91-a522134482f3","range":0,"rating":4,"reply":"Thank you for the kind words! We're glad our team provided helpful, knowledgeable service and answered your questions quickly.","replyTime":"2025-11-06T07:14:00","review":"Helpful and friendly.  Answered my questions quickly and with knowledge.","source":"Google","submissionTime":"2025-11-05T00:00:00","userName":"AJ J."},{"reviewId":"445c7896-dad7-4866-96e8-ac9b54947189","range":0,"rating":5,"reply":"Thank you for sharing your experience at Extra Space Storage. We're glad to hear you found our location convenient and enjoyed our customer service.","replyTime":"2025-10-30T12:30:00","review":"Great location.  Easy access and wonderful customer service.","source":"Google","submissionTime":"2025-10-30T00:00:00","userName":"John C."},{"reviewId":"2dcbb0fc-ab62-4996-90f2-c2b7d2c7e5da","range":0,"rating":5,"reply":"We genuinely admire your kind words! Thanks for recognizing our helpful and courteous team.","replyTime":"2025-10-02T13:35:00","review":"Everyone was very helpful and courteous","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Mary S."},{"reviewId":"419df55d-5e5b-44e1-bc98-100eefc4847d","range":0,"rating":5,"reply":"Thanks for the kind words about Conner! So glad our online tools saved you time and our promotion worked perfectly for you.","replyTime":"2025-09-29T11:56:00","review":"Conner was awesome! Got me in and out quick and a great promotion for first month free. Better priced and online I could see which location had the size that worked for me. Saved a lot of driving. Thanks again for your timely and courteous service","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"trav7883"},{"reviewId":"b5dd4d99-64ac-4b99-a5b7-0192c701b4ed","range":0,"rating":5,"reply":"We deeply cherish your feedback! So glad Cody helped you find the perfect unit and made setup seamless. It's wonderful to hear that he assisted you in guesstimating which furniture would fit in different unit sizes. We're also pleased that you found our facility to be affordable compared to others in the area. Thank you for choosing our storage facility for your needs.","replyTime":"2025-09-26T15:59:00","review":"Cody is friendly and super helpful, and he showed me different sizes of storage units. Helped me guesstimate what furniture would fit which was way cool! Everything at this storage facility was seamless to get set up and from what I saw online it was the most affordable one near me.","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Roo W."},{"reviewId":"5323abc4-9ae1-48a4-b5a2-a1461ce1f04b","range":0,"rating":1,"reply":"We are disappointed to hear about the water damage and mold in your unit. This is unacceptable. Please contact us at (918) 844-4057 to resolve this immediately.","replyTime":"2025-09-23T07:48:00","review":"Don’t do it to yourself!!!!!\n\nOnly giving 1 star because less isn’t allowed. Water damage occurred in my unit causing black mold on everything! Management already knew about the problem but still let me move my belongings in. Later, they even admitted that water had gotten into more than 40+ units and told me not to feel bad because I wasn’t the only one. That is unacceptable.\n\nBeyond that, the ESIS insurance is horrible. I’m still waiting on a response to the claim I filed. Every time I call, I get the runaround instead of real help. Overall, this has been a horrible experience.\n\nI don’t know about all these other reviews… many seem fake or written for a discounted rate. They raise your price and leave you to deal with the damage. I’m beyond livid. This is not a fake, generated review. I’m a father whose kids’ items.. things I worked hard for.. were ruined in the process of moving into a new home, literally within 4 months. You got your quick bucks extra space. Count your days. Bad greedy business never lasts or succeeds.","source":"Google","submissionTime":"2025-09-22T00:00:00","userName":"Alejandro A."},{"reviewId":"3fae754d-81a9-428f-9f95-7ca7f6e56580","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Cody was professional, courteous and helpful! Thanks for choosing Extra Space Storage, David!","replyTime":"2025-09-20T10:28:00","review":"Cody was beyond professional, courteous and helpful. ExtraSpace Storage is the only way to store. I will definitely be using them in the future.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"David R."},{"reviewId":"ab1649a2-4f3b-4895-af8d-f18ced8a2493","range":0,"rating":5,"reply":"We are honored to hear you love this location! Thanks for recognizing Cody's helpful service.","replyTime":"2025-09-16T15:10:00","review":"Love this location especially Cody. He has helped me at this location time and time again","source":"Google","submissionTime":"2025-09-16T00:00:00","userName":"giovanni h."},{"reviewId":"edfcf0ae-e7ee-4fd8-b4d2-961f01b03671","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Cody. Thank you for choosing Extra Space Storage.","replyTime":"2025-08-30T08:48:00","review":"Cody was amazing. Check in was simple and fast. Unit looks great. Overall outstanding service.","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Cody O."},{"reviewId":"47c74cd0-664a-4e44-b110-bf9da8eaacaf","range":0,"rating":5,"reply":"Thank you for your review! So glad Sam was awesome and helpful with your storage needs.","replyTime":"2025-08-17T11:15:00","review":"Sam was awesome & helpful!","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"Ally S."},{"reviewId":"24ba71f1-d2ad-49fe-935f-8d79f1cc2fbe","range":0,"rating":5,"reply":"We are thrilled to hear you found us super fast and super friendly! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-14T08:01:00","review":"Super fast and super friendly and easy","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Jon b."},{"reviewId":"435a0da4-4488-4f1c-a44e-96fb67787f11","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our quick move-in process and easy website. Our staff works hard to provide excellent service!","replyTime":"2025-08-14T08:59:00","review":"Very quick move in process and the website was easy to navigate. The office staff is amazing and does an extremely good job!","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Makenzie D."},{"reviewId":"5668d176-31d4-4419-8363-8eb549ca2b2b","range":0,"rating":5,"reply":"We are honored to hear about your great experience with our facility and customer service!","replyTime":"2025-08-09T17:10:00","review":"Great facility! And great customer service!","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Mark L."},{"reviewId":"01a843bd-0e39-4442-ac5f-81c52a793055","range":0,"rating":5,"reply":"Thank you for taking the time to share your awesome experience with Extra Space Storage!","replyTime":"2025-08-08T12:55:00","review":"Awesome","source":"Google","submissionTime":"2025-08-08T00:00:00","userName":"Vanessa N."},{"reviewId":"b90b869a-4e8c-42b6-a511-0865b9820e06","range":0,"rating":5,"reply":"Your review is appreciated! So glad James and our team made storage easy for you. Your loyalty means everything!","replyTime":"2025-08-08T08:05:00","review":"I will only use this company for my storage needs. I love how helpful all the workers and easy the process is. James has amazing customer service","source":"Google","submissionTime":"2025-08-07T00:00:00","userName":"Alli L."},{"reviewId":"38b1f866-0fac-4f58-bf5c-0c40613a91bd","range":0,"rating":5,"reply":"Thank you for the amazing feedback! Thrilled our clean, secure units and team impressed you. Cody, Connor, Jake and James appreciate the recognition!","replyTime":"2025-08-05T14:13:00","review":"Clean and secure units and superior customer service made our experience at Extra Space Storage amazing. Big thanks to Cody, Connor, Jake and James","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Beau J."},{"reviewId":"6c47050b-30b3-4a55-9d1e-d0323daf7eba","range":0,"rating":5,"reply":"Great to hear you had a positive experience at Extra Space Storage. Thank you immensely for your feedback.","replyTime":"2025-07-31T14:36:00","review":"Great experience","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"Estevon N."},{"reviewId":"46baefb5-c0d0-4497-9d99-0b0cab0d2bf3","range":0,"rating":5,"reply":"We are pleased to hear Cody made your storage process super fast and easy! Thanks for choosing us.","replyTime":"2025-07-26T15:55:00","review":"Thank you, (Cody) made the process super fast and easy","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Aaliah Q."},{"reviewId":"c4d07723-0d15-4121-bf98-18b2cde91a93","range":0,"rating":5,"reply":"Your positive experience means everything! So glad Cody helped answer all your questions easily. We appreciate you!","replyTime":"2025-07-23T15:52:00","review":"Cody was ga great help and anwsered every question easily","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"chris v."},{"reviewId":"8d74b7fe-933c-4c83-98c7-5d082dd498a5","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service team and that your storage unit was safe!","replyTime":"2025-07-21T18:12:00","review":"The customer service is great. Friendly and helpful people. My storage unit was quite safe.","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Claudette M."},{"reviewId":"89cdb43a-55be-47fd-b3f9-1c0e9edd6aaf","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our friendly staff and clean facility!","replyTime":"2025-07-13T09:46:00","review":"The friendliest staff! Very clean and an easy move in process!","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Clare H."},{"reviewId":"1e36958b-e085-44e4-840a-66f2eb38a4da","range":0,"rating":5,"reply":"We are delighted to hear the process was super easy and friendly for you!","replyTime":"2025-07-09T08:19:00","review":"The process was super easy and friendly.","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"yangthefam"},{"reviewId":"e7f7bf84-22b9-41a6-b8bb-cc6ba247cf04","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thanks for recognizing Connor, Cody, and James for their friendly service.","replyTime":"2025-06-25T16:40:00","review":"Very friendly and helpful staff, clean unit and easy to get into. Thanks Connor, Cody, and James!","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"Callie S."},{"reviewId":"763fb7d6-2f4a-4777-8901-fe4a7c49b2cf","range":0,"rating":4,"reply":"Please feel free to reach out to us at (918) 844-4057 to discuss your concerns further.","replyTime":"2025-06-25T16:30:00","review":"Mostly great, but they refuse to NOT put that annoying green sticker on MY personal lock.\nMy property, do not mess with it.","source":"Google","submissionTime":"2025-06-25T00:00:00","userName":"john"},{"reviewId":"b81edc1e-504d-43ad-bd85-614b1241b6b2","range":0,"rating":5,"reply":"We are elated to hear James and Cody provided A1 service! Thank you for the outstanding feedback.","replyTime":"2025-06-24T09:11:00","review":"Customer was A 1 it of 10 I give James and Cody a 12","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Ebony D."},{"reviewId":"b92b2d26-e242-426a-98ad-76b1bde04fd7","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our manager's quick response! Thanks for choosing Extra Space Storage.","replyTime":"2025-06-18T13:29:00","review":"Rented online via the app and arrived late evening on a Sunday.  Couldn’t get into our unit, the manager answered the phone and immediately solved our problem.  Very appreciative of his response.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Ashley N."},{"reviewId":"ef760805-6fc0-4eaf-be78-7476de473e40","range":0,"rating":5,"reply":"We are delighted to hear James went above and beyond! Thank you for recognizing his wonderful help throughout your process.","replyTime":"2025-06-15T10:06:00","review":"James was wonderful! He helped with each step of the process. He went above and beyond to help me get exactly what I needed! Thank you .","source":"Google","submissionTime":"2025-06-14T00:00:00","userName":"Lucy 5."},{"reviewId":"b4683396-2b5c-430d-aaae-ec9319e806d9","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience! Thank you for highlighting our customer service and facility quality. Your recommendation means everything to us.","replyTime":"2025-05-31T09:51:00","review":"Great customer service amazing services great facility would recommend this place to everyone","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"Diego G."},{"reviewId":"4f68485e-0c53-4257-9cd9-417ae3870ab6","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service team. Your feedback means a lot to us.","replyTime":"2025-05-29T10:12:00","review":"Very good customer service, very helpful","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Brandon G."},{"reviewId":"25e896ba-0732-4205-9ca1-82cd03d5afb1","range":0,"rating":5,"reply":"We are delighted to hear James provided such exceptional service! Thank you for highlighting his thorough explanations and helpful facility tour.","replyTime":"2025-05-29T11:35:00","review":"James was SO AMAZING!!! He let us visit the storage before renting and explained everything so perfectly!! Thank you James ??","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Mickayla D."},{"reviewId":"614c40fc-1828-4851-bf17-c24e049f64eb","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience. Your feedback about our reliability and easy process means a lot to us.","replyTime":"2025-05-28T08:03:00","review":"Absolutely the best to work with. So easy to work with and super reliable. Highly recommend","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Robert C."},{"reviewId":"a8f360a5-3d15-4c38-93c0-090761c89d58","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Cody, our clean facility, and competitive pricing. Your feedback about safety, accessibility and our accommodating service means everything to us. We're especially pleased that you found our climate-controlled units to be well-priced compared to other options in Bixby, and that our lighting and location made you feel secure when visiting alone. It's great to know that we were able to assist you during a quick transition and even accommodate your move-out needs on a holiday weekend. We truly appreciate your kind words and look forward to serving you again in the future should you need storage services.","replyTime":"2025-05-26T11:52:00","review":"My family in a turn of events sold our home very quickly and was left with an urgent need that was easily filled here at the Extra Space Storage off 51st and 193rd. Cody was above and beyond helpful and we were able to enjoy a VERY CLEAN and well kept facility. We rented a climate controlled unit and found that the prices were a third of the prices as other units in Bixby. The facility was great and well maintained, staff was always kind and helpful, the lighting they had was helpful and I always felt safe coming alone. The area that the storage facility is super safe and easily accessible.  In addition to all of that, they worked with me when I needed to move everything out with a move out time that truly helped with it being on a holiday weekend. I will definitely continue to use this facility in the future with no hesitation.","source":"Google","submissionTime":"2025-05-26T00:00:00","userName":"Amber I."},{"reviewId":"47692429-4eb7-4a77-979d-02b43793ed3e","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, George! We're happy you trust Extra Space Storage for your storage needs. ","replyTime":"2025-05-17T15:21:00","review":"Great Service and Security","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"George P."},{"reviewId":"846a4025-2cea-4c26-8aca-7ea05e11ad37","range":0,"rating":5,"reply":"We are delighted to hear about your great customer experience. Thank you for recognizing our helpful and efficient service delivery.","replyTime":"2025-05-20T07:46:00","review":"Great customer experience! Very helpful and quick to provide there services.","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"ryanWChe"},{"reviewId":"fc02d591-5344-4881-9e95-7344eee93ea2","range":0,"rating":5,"reply":"Thank you for your review. We deeply cherish your positive feedback.","replyTime":"2025-05-16T08:07:00","review":"I recently signed up for a unit here and had a great experience from the start. The staff was helpful, friendly, and gave me a thorough tour of the facility. Everything was clean, secure, and easy to access. The pricing was fair and straightforward, with no surprise fees. I would say though if you are looking for long term storage it will cost more in the future. I’m storing a parts car and really appreciate that there were no strict documentation requirements, it made the whole process much smoother. Definitely recommend if you’re looking for reliable and hassle-free storage in the area!","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Trevor M."},{"reviewId":"73945306-a933-4ee1-95c0-82716c9b7e77","range":0,"rating":5,"reply":"We are grateful for your kind words, Rick! We deeply cherish our team members like Cody who provide excellent service.","replyTime":"2025-05-14T13:47:00","review":"Cody was great!  Very helpful and polite.","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"RICK W."},{"reviewId":"193112b8-1024-49ec-9e00-8b94be79f459","range":0,"rating":1,"reply":"Richard, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Please reach out to us to discuss this further.","replyTime":"2025-05-11T14:12:00","review":"Don’t use this storage. They double our unit price with out notifying us. Just kept take double the amount out","source":"Google","submissionTime":"2025-05-11T00:00:00","userName":"Richard S."},{"reviewId":"4801b69e-c8bf-4932-ac23-6c8fae58dac6","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with James at Extra Space Storage. We appreciate your kind words about his helpful and encouraging attitude. It's wonderful to hear that James made you feel so welcomed and provided sincere customer service. We're delighted that your positive interaction has led you to choose our location for multiple units. Your satisfaction is important to us, and we're grateful for your business.","replyTime":"2025-05-08T16:52:00","review":"James Weddington was so very useful, encouraging for us. Our schedule brought us in at the last minutes of the day and he made us feel SO welcomed despite end of day!! Refreshing for such eager, sincere customer service! We're happy to of met, learned more of him specific. This quality, here/location specific, has led us towards sticking here AND using multiple units! We can feel good putting our good/hard earned $ towards such good people!! ?? Thank you.","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"Kevin T."},{"reviewId":"abfc8c84-6b14-48c4-ba61-a948e1de9def","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback and for taking the time to share your experience. We deeply respect your kind words and are truly grateful that you found our team, especially James Weddington, to be helpful and informative. We're glad that our staff was able to assist you effectively with your storage needs, including the two additional large units. It's wonderful to hear that you've consistently encountered warm-hearted and sincere staff at our location. We strive to provide quality service, and it means a lot to us that this has been a key factor in your decision-making process. Thank you again for choosing our facility for your storage needs.","replyTime":"2025-05-08T16:50:00","review":"We've just entered into 2 HUGE additional units, thanks to James Weddington. He was very informative, covering extra areas-just in case. His attention to detail & encouragement was very well placed in our needs. We've met such warm hearted, sincere staff while doing business at this present location; it has really been the main thing in our decision making in considering where our money is going/being well placed in today's world. Quality people!! ??Thank you.","source":"Google","submissionTime":"2025-05-08T00:00:00","userName":"John d."},{"reviewId":"3caedb43-2984-4ed1-8f72-55c5ec25835a","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with James and Cody. We're glad they could assist you when you needed help.","replyTime":"2025-05-04T11:49:00","review":"James and Cody are great. They will work with you and even helped me remove my tonneau when I couldn't find anyone to help me. I'm 71 years old and it meant the world to me.","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Judith B."},{"reviewId":"ea93db42-c380-4722-90b7-5e5daaffae68","range":0,"rating":5,"reply":"Thank you for your review. We're glad Cody was able to assist you!","replyTime":"2025-04-28T15:08:00","review":"Cody was very helpful and friendly, great experience.","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Yoel M."},{"reviewId":"ecbc4b37-fad8-454f-8709-66fc54e1ab94","range":0,"rating":5,"reply":"Thanks for your positive feedback, Cari! Cody truly goes above and beyond to assist our customers.","replyTime":"2025-04-26T14:17:00","review":"Cody was SUPER helpful and went above and beyond. Thank you!!!","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"Cari"},{"reviewId":"2540926f-a1fa-4d46-9878-56b1fe490f86","range":0,"rating":3,"reply":"Hi Marilyn, we appreciate your review. It’s frustrating to read that you were inconvenienced during your experience at CubeSmart. We’d like to know more so we can help to serve you better. Please email help@cubesmart.com and with your account and contact information we’ll reach out to you directly. Thank you!","replyTime":"2023-11-27T05:35:00","review":"I wanted to update my review from one star to 3.  The new owners have improved things a lot. The gate now works all the time. Roads are still rough, but the place is doing much better.  Prices seem high to me compared to other places. But it's close to our house so we will continue there for a while. Just didn't feel like that they deserve a 1 star any more.","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Marilyn B."},{"reviewId":"19728fb9-c128-4a90-a9d1-725af615dd50","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for mentioning our friendly staff and competitive pricing.","replyTime":"2025-04-21T09:17:00","review":"Very friendly staff and not a bad price","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Kenneth S."},{"reviewId":"fbd9210f-b548-41e4-960e-bbe487951210","range":0,"rating":5,"reply":"We are delighted to hear that you found us easy to work with. Thank you for your feedback!","replyTime":"2025-04-20T08:36:00","review":"Easy to work with","source":"Google","submissionTime":"2025-04-19T00:00:00","userName":"Scarlomane"},{"reviewId":"0984424a-e38d-428c-853e-e169dcef8290","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Dayna! We're glad James could assist you well.","replyTime":"2025-04-18T13:12:00","review":"James did a great job showing me different size units and explaining the process. Would definitely recommend storing here.","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Dayna H."},{"reviewId":"244823e7-afb1-4ac6-872d-e852fb140ec2","range":0,"rating":5,"reply":"Your review is appreciated. We deeply respect your kind words and are glad to hear about your positive experience with our staff and facility. Thank you for sharing!","replyTime":"2025-04-17T12:58:00","review":"All the staff at extra space storage has been so kind, nice and helpful. The facility is pristine and very well kept. Amy and James have been so very helpful and giving me so much information that I needed and there were so quick to notify me back.","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Debra C."},{"reviewId":"9c159c8f-104b-4fab-bc92-30bd43f19132","range":0,"rating":5,"reply":"We genuinely admire your positive feedback on our clean units and just right climate control. Thank you immensely.","replyTime":"2025-04-15T15:50:00","review":"Darnell and Cody were both super helpful in assessing what unit we needed. The units are clean and the climate control was just right!","source":"Google","submissionTime":"2025-04-15T00:00:00","userName":"Alexander"},{"reviewId":"82ad35f7-fb63-46bc-8a6e-6256fc46ab31","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Cody as our manager at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-07T09:42:00","review":"Awesome manager to work with, Cody has awesome customer service.","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Chris E."},{"reviewId":"75fe4856-dfd5-496f-8eeb-798bb8a80cac","range":0,"rating":5,"reply":"Thank you for the positive feedback! Your thoughts are important to us.","replyTime":"2025-04-08T07:46:00","review":"very good!","source":"Google","submissionTime":"2025-04-07T00:00:00","userName":"Tesla T."},{"reviewId":"65cf8dd4-f699-4967-855d-1a4a0430d3cb","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2025-04-04T13:29:00","review":"Very friendly staff helped me get into a unit fast and their prices was much lower then everyone else in the area","source":"Google","submissionTime":"2025-04-04T00:00:00","userName":"Dean M."},{"reviewId":"e8e0ae5a-d78e-4d75-b746-1e05066e5d03","range":0,"rating":5,"reply":"Thank you for your review, Crystal Morris! We are excited to hear that Cody was amazing during your experience at Extra Space Storage.","replyTime":"2025-04-04T08:25:00","review":"Cody was amazing!","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"Crystal M."},{"reviewId":"a0923ba8-4a2e-47e5-ac40-0d3c194b326d","range":0,"rating":5,"reply":"We're pleased to hear about your great experience with James today. Thank you for sharing your experience!","replyTime":"2025-03-29T08:22:00","review":"Had a great experience working with James today. He helped us rent a storage unit quickly and professionally. Thank you!","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"tori g."},{"reviewId":"6d7a5d66-d5a6-417d-80b2-4966d8eb879d","range":0,"rating":5,"reply":"We're honored to have made your storage rental process easy, Carmen! James is always here to assist you.","replyTime":"2025-03-28T07:57:00","review":"Couldn’t have asked for an easier process to rent spaces! James was very helpful and great at explaining the spots available and where they’re located.\nIf you ever need help, James would be the best one to walk you through the process","source":"Google","submissionTime":"2025-03-27T00:00:00","userName":"Carmen G."},{"reviewId":"e4af5b71-27a5-4a67-9650-77e66c757949","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are glad James could assist you effectively.","replyTime":"2025-03-28T07:56:00","review":"We had already rented a unit at this place but needed some extra space for a move. James helped us find a perfect sized 2nd unit to help with our move and made the process really smooth. Great service is the reason why we choose this place.","source":"Google","submissionTime":"2025-03-27T00:00:00","userName":"Ben E."},{"reviewId":"b1dcaba9-5d86-48ee-abf9-32bd933c7705","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-28T07:55:00","review":"I needed to move to a different unit and James helped me make this move as easy as possible.  I was given a cheaper piece and was able to stay in the same building I was moving out of.  This made the move easier and accommodating.","source":"Google","submissionTime":"2025-03-27T00:00:00","userName":"Shawn C."},{"reviewId":"190f01f1-0c2d-43dc-b924-b4be8223d787","range":0,"rating":5,"reply":"Your positive feedback for James is greatly appreciated. Thank you for sharing your experience with us!","replyTime":"2025-03-24T09:50:00","review":"This review is specifically for James. I had an issue with my lock and he was so kind, helpful, and efficient with helping me with my issue. If I needed this storage unit for longer, I would stay just for the amazing customer service I received. Thank you James!","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Pansy V."},{"reviewId":"5debda10-0c32-4fdf-82d1-a329cde01eca","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience with Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-03-22T11:15:00","review":"Great service","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Emeh E."},{"reviewId":"151706df-d486-4190-b145-f546197064a8","range":0,"rating":5,"reply":"Thank you for your review, Sarah Johnson! We're glad to hear that James was very helpful.","replyTime":"2025-03-22T15:13:00","review":"James was very helpful!","source":"Google","submissionTime":"2025-03-22T00:00:00","userName":"Sarah J."},{"reviewId":"2fbeecfe-fd51-4961-924f-8233337e2de6","range":0,"rating":4,"reply":"We are delighted to hear that you liked the pricing, location, and payment options at Extra Space Storage. We appreciate your positive feedback and are glad to hear that our staff made you feel confident about the safety of your RV.","replyTime":"2025-03-16T14:04:00","review":"I liked the pricing and the location was good not to far from my house.  Really like the choice of differant ways to make payments.  The guy in the office was a very nice kid and very knowledgeable and made me feel that my RV would be safe.","source":"Google","submissionTime":"2025-03-16T00:00:00","userName":"tom m."},{"reviewId":"b0329290-f72d-45e7-9d41-62cc505b74e5","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Cody at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-03-14T11:10:00","review":"Cody Is an awesome customer service representative! Extra space does pick the finest to employ.","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Shelly R."},{"reviewId":"de052bb2-bcaf-44e5-b6ec-288e65b664e7","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-03-14T08:39:00","review":"Very good customer service from Cody. He got me all the help that I needed with getting the unit size and is very informative. The facility is clean and there is dolly's and carts available to assist you with the loading and unloading process. This is a wonderful storage facility and will definitely recommend to anyone that is needing some extra space.","source":"Google","submissionTime":"2025-03-13T00:00:00","userName":"Payton W."},{"reviewId":"5e93788e-b48e-4b29-89e3-fe6346e4591e","range":0,"rating":5,"reply":"Your positive experience with our storage facility is greatly appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2025-03-08T12:38:00","review":"We used this come for about 6 months and everything was great. No issues with theft and the staff were very polite and friendly. Will definitely use them again.","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"Tia B."},{"reviewId":"58818877-49a4-4bfa-90db-0a23fb01bca4","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We genuinely admire your positive experience at Extra Space Storage.","replyTime":"2025-03-09T07:58:00","review":"Great environment thanks","source":"Google","submissionTime":"2025-03-08T00:00:00","userName":"Clintin S."},{"reviewId":"aff1d769-2061-4bcd-bc2d-6f36ed74d98c","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback with us. We're glad that our facility's cleanliness, convenient location, and easy access met your needs during a challenging time of multiple moves for your mother. It's wonderful to know that our office staff has been helpful and courteous throughout your experience. We appreciate your trust in us to store your mother's belongings safely.","replyTime":"2025-03-09T07:13:00","review":"This place is great. It's clean, not in a congested area and still easy to get to. I chose this location because it was close to home, and I needed a place to hold my mom's belongings as she transferred several times between senior residence facilities all within the space of 3 months and moved a large amount from a storage facility in the D.C. metro area. Each move required professional movers who had no difficulty accessing. The office staff since Extra Storage Space took over has been extremely  helpful and super courteous.","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Cornelia L."},{"reviewId":"d719895f-f52a-42cd-9512-c6b6f566c8f7","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for taking the time to share your feedback.","replyTime":"2025-03-06T12:22:00","review":"Great help. Got me where I need to be!","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Ziomara R."},{"reviewId":"442e8a38-71dd-4195-b8a5-18031567c405","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with us.","replyTime":"2025-03-04T12:03:00","review":"Very kind, and a pleasure to work with.","source":"Google","submissionTime":"2025-03-04T00:00:00","userName":"Sura W."},{"reviewId":"57f33293-c5ec-40a4-ad62-9be9adaca2d7","range":0,"rating":5,"reply":"We are pleased to hear that Cody was very helpful. Thank you for choosing Extra Space Storage.","replyTime":"2025-03-02T14:12:00","review":"Cody was very helpful","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Lucinda B."},{"reviewId":"8afc4781-8406-4846-99ba-afb9e9994304","range":0,"rating":5,"reply":"We are glad to hear that Cody was great. Thank you immensely for your feedback.","replyTime":"2025-03-02T14:13:00","review":"Cody was great","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Gene B."},{"reviewId":"229ac2df-5269-4741-a595-047ce5fec6a9","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with James at our 51st and county line location. Thank you for sharing your feedback!","replyTime":"2025-03-02T15:38:00","review":"James at the 51st and county line location was very helpful and made to process easy.  Thanks James!","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Micheal R."},{"reviewId":"f266b636-7e56-4b00-9465-b7937d911523","range":0,"rating":5,"reply":"We're privileged to have you as a customer, Matthew. Thank you for sharing your experience with us. We're glad to hear that James was helpful in getting you set up. Our team strives to provide reliable service and be available during office hours to assist our customers. We appreciate your feedback and look forward to continuing to serve you.","replyTime":"2025-03-03T09:40:00","review":"So far it's been fine.  Last place I was at no one was never there.  Multiple times I was locked out of the gate with everyone else because the gate wasn't working and even though I was there during normal office hours they were not and it wasn't their problem.    Then out of no wear there was like a 120% increase.   James was helpful getting it all set up.","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Matthew F."},{"reviewId":"ecf8450e-d641-43dd-9bde-ccfea4b1a626","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with our team at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-02-27T11:38:00","review":"Haven’t had to rent a storage unit in a while. Just so happens I called the right business. You can rent and take care of all the contract paperwork over the phone but my phone had an issue. I called the number given and was immediately contacted by James from the storage unit where I was trying to reserve. Still my phone would not work as needed. James went the extra mile and figured out a solution. I talked to three different people and I must say all three were so helpful!! Need a storage unit? Call Extra Space Storage!","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"Eldon M."},{"reviewId":"fb56fcd1-4a7f-4644-98b6-74d05f933ad9","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for taking the time to share your experience with Cody and James.","replyTime":"2025-02-26T07:25:00","review":"I just wanted to say Cody an James are awesome.. they told me their main priority was getting unit cleaned an rented.. but weather was horrible an they both said if you need an extra day or two no problem","source":"Google","submissionTime":"2025-02-26T00:00:00","userName":"Jerry M."},{"reviewId":"03393b67-4e4c-46f6-a908-8544d72cef6f","range":0,"rating":1,"reply":"Your concerns are noted. We aim to address all feedback promptly. Thank you for your honesty.","replyTime":"2025-02-08T08:08:00","review":"The Extra Space on South 51st Street in Tulsa was not in the condition I have come to expect when using Extra Space storage. Though the representatives were helpful and efficient the storage units I saw had a musty odor, which did not engender confidence in keeping my items clean and safe, and another had leaves in and a dead insect outside it. The cement paths leading to the units were cracked pitted. I decided to move to other storage. Please give some attention to upkeep and maintenance so I will be able to give a more favorable review in the future.","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Betty H."},{"reviewId":"02cae584-e0c6-4cd8-8b24-7038dfe36f84","range":0,"rating":5,"reply":"We're thrilled to hear about your fantastic experience with James and Cody at Extra Space Storage!","replyTime":"2025-02-06T12:52:00","review":"James and Cody were EXTREMELY friendly, prompt, and helpful! Fantastic experience!","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Cody"},{"reviewId":"d8da0e7f-c43b-47df-9786-520d936cf071","range":0,"rating":5,"reply":"We're happy to hear about your great experience with us! Thank you for sharing.","replyTime":"2025-02-07T11:33:00","review":"Unbelievably helpful with all our storage needs. Great experience!","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"Carrie K."},{"reviewId":"f771188f-38fc-4be0-9d52-3591e18e23a6","range":0,"rating":5,"reply":"We're pleased to hear about your great experience with Cody at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-02-05T11:48:00","review":"Great service! Cody has been a great host on the transition!!","source":"Google","submissionTime":"2025-02-05T00:00:00","userName":"Donald R."},{"reviewId":"b670f385-0058-4765-a9b7-db4994056da3","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dottie! We're glad Cody was able to assist you.","replyTime":"2025-02-04T14:20:00","review":"Cody was great ,we will be back!!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Dottie R."},{"reviewId":"80f44797-9c85-4854-b9f8-4b83a1229bb4","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great easy experience at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-02-04T15:14:00","review":"Great easy experience!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Jason&Carrie K."},{"reviewId":"e7ba55f9-26ca-4483-bbee-e02aeca13e00","range":0,"rating":4,"reply":"Thank you for sharing your experience with James at Extra Space Storage. We appreciate your feedback.","replyTime":"2025-01-27T13:13:00","review":"James provided excellent customer service by asking the questions to ensure I receive the best size unit I needed, and presented himself and the company in a professional manner.","source":"Google","submissionTime":"2025-01-27T00:00:00","userName":"Angela F."},{"reviewId":"0f23eca5-772d-409a-9dcd-8c6e2b8322ea","range":0,"rating":5,"reply":"Thank you immensely for sharing your experience with Cody at Extra Space Storage. We deeply respect your kind words and are thrilled to hear about the exceptional customer service you received. It's wonderful to know that Cody went above and beyond to ensure your experience was smooth and hassle-free. We're especially pleased to hear that he patiently guided you through the entire lease signing process over the phone and assisted you with setting up the app. Our team takes great pride in providing outstanding service, and we're delighted that Cody's helpful attitude made such a positive difference for you. We truly appreciate your recommendation and are grateful for your business.","replyTime":"2025-01-24T14:42:00","review":"Cody at Extra Space Storage was absolutely amazing! He went above and beyond to ensure my experience was smooth and hassle-free. He stayed on the phone with me throughout the entire lease signing process, patiently guiding me every step of the way. Cody even helped me get set up with the app and made sure everything was working perfectly. His exceptional customer service and helpful attitude made all the difference—highly recommend!","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Blaike M."},{"reviewId":"3acb0813-ee70-4851-86e4-e47fa206a388","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Jerrod Green. Thank you for sharing your experience with us.","replyTime":"2025-01-11T11:53:00","review":"James was very helpful","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Jerrod G."},{"reviewId":"1466f39a-c760-4ca9-b630-e35f83c7b0fe","range":0,"rating":5,"reply":"We are elated to hear about your amazing experience with us! Thank you for the recommendation.","replyTime":"2025-01-11T13:44:00","review":"My whole experience was amazing with them! From the beginning they worked with me and helped me with any questions I had! Highly recommend!","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Katherine N."},{"reviewId":"d85e7928-9ff9-4aee-b604-7ab852c92205","range":0,"rating":5,"reply":"We are glad to hear that James was attentive and patient with you. Thank you for sharing your experience with us.","replyTime":"2024-12-28T14:21:00","review":"James is attentive to customers and so patient.","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Ella R."},{"reviewId":"150783f4-529e-4d30-a68a-062b9e20502b","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with Pierre. Thank you for sharing your feedback!","replyTime":"2024-12-28T07:39:00","review":"Pierre was very knowledgable about the business. He helped me get into a storage unit in no time at all.","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Marvin M."},{"reviewId":"5a530df0-c8ec-4448-86db-5d1d1dc35013","range":0,"rating":5,"reply":"We're utterly delighted to hear about your positive experience with James at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-28T07:44:00","review":"The Assistant Mgr James did a great job.  I came in to get a BIGGER UNIT and he went above and beyond getting me a BIGGER SPACE.  He showed me several storage space options, and the process was quick and easy.  Thanks James!","source":"Google","submissionTime":"2024-12-27T00:00:00","userName":"Promise B."},{"reviewId":"0ca1dc40-cb14-4c1d-b059-721a0f9e6492","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for sharing your experience with us.","replyTime":"2024-12-23T09:24:00","review":"Great experience! Thomas was a big help.","source":"Google","submissionTime":"2024-12-23T00:00:00","userName":"Tom F."},{"reviewId":"3ed93cf3-ac41-4e3e-9fa8-ac99b2abe633","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Tony. We're glad James could assist you with logging into the app. Thank you for choosing Extra Space Storage.","replyTime":"2024-12-12T09:49:00","review":"Had some trouble logging into the app and James was very helpful and patient. Glad some places still know how to do business correctly","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Tony H."},{"reviewId":"abe8ac86-79ff-4ff3-87ca-63e52a80738c","range":0,"rating":5,"reply":"We are elated to hear that James was very helpful in everything. Thank you for sharing your positive experience with us!","replyTime":"2024-12-12T16:32:00","review":"James was very helpful in everything.??","source":"Google","submissionTime":"2024-12-12T00:00:00","userName":"Arnold D."},{"reviewId":"cb574646-0f47-4169-92ff-4569cd6726e9","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with James and our rental unit. Thank you for your feedback!","replyTime":"2024-12-04T18:46:00","review":"James was polite, friendly and attentive when I had questions about the new rental contract.  I’ve always been pleased with my rental unit and service provided by the staff.","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Shari A."},{"reviewId":"a95aad80-08c5-4895-be31-1934ceb399f8","range":0,"rating":1,"reply":"Thank you for sharing your concerns. We regret to learn about your experience and appreciate your feedback. Please feel free to reach out to us at (918) 844-4057 to discuss this further.","replyTime":"2024-11-27T07:41:00","review":"I went to empty my storage unit because they were fixing to charge me $209 for a 10x10 climate control. The hallway was nasty and trash was all over the ground. I also noticed when going to leave my review that the 2 newest reviews are Extra Space employees. Fake reviews! For any possible renters beware. The climate control building 1 leaks like a seive and smells heavily of mold. I will never rent from a corporate owned facility. Go with your local ownerships. I now rent a 10x25 for $100 a month. The locally owned facility I rent at now is very secure and very well maintained.","source":"Google","submissionTime":"2024-11-26T00:00:00","userName":"Darlene B."},{"reviewId":"73ed394b-7c92-4776-aae2-69f513333226","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Cody! We're glad to hear that Etta is making a positive impact at Extra Space Storage.","replyTime":"2024-11-23T15:58:00","review":"Etta is already bringing about a positive impact to this store since taking over as extra space!","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Cody"},{"reviewId":"c43086e3-cec0-47d2-8d22-50fdeadc1534","range":0,"rating":5,"reply":"Hi Barbara, thank you for taking the time to leave a review for us at CubeSmart Self Storage. We're happy we could meet your expectations! We hope to see you soon!","replyTime":"2024-11-02T12:22:00","review":"This is the best place to ever rent, Darlene & Jacob are the nicest people ever ?? always smiling and so friendly ?? the place is so clean and nice. 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