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We are glad to hear that Ryan was so helpful, and we will be sure to pass your kind words along to him and the rest of our Extra Space Storage team.","replyTime":"2026-10-18T13:55:00","review":"Ryan was really helpful","source":"Google","submissionTime":"2026-10-18T00:00:00","userName":"Alex V."},{"reviewId":"f4d56ebc-b427-4ac8-bf5e-eeacd7177822","range":0,"rating":5,"reply":"Thank you for sharing your experience, Rachel. We are glad to hear our team provided the patient and knowledgeable assistance you needed for your move. Thank you for choosing Extra Space Storage!","replyTime":"2026-10-12T08:52:00","review":"Absolutely the most patient and knowledgeable assistance to help me pick what I needed for my move.","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Rachel M."},{"reviewId":"d6943897-6554-4092-a115-746238a33f9e","range":0,"rating":5,"reply":"Thank you for sharing your experience, Mike! We're glad to know our team has been so helpful whenever you need assistance at Extra Space Storage.","replyTime":"2026-10-08T07:40:00","review":"Need any help,  they will do it.","source":"Google","submissionTime":"2026-10-07T00:00:00","userName":"mike m."},{"reviewId":"ae57f83c-4f02-4f14-a257-d46381d23f26","range":0,"rating":5,"reply":"Thank you for sharing your experience, David! We're glad to hear everything has gone smoothly and that our manager is keeping the facility clean for you.","replyTime":"2026-09-23T11:33:00","review":"No issues so far. Manager keeps facility very clean.","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"David B."},{"reviewId":"ec05a7c8-4754-4684-880b-7a28d3d19517","range":0,"rating":5,"reply":"Thank you for sharing your experience, Barbara. We are glad to hear that Ryan takes such good care of you when you visit Extra Space Storage, and we will be sure to share your kind words with him and the team. We appreciate your support!","replyTime":"2026-09-23T11:32:00","review":"Ryan always goes out of his way to check on me when I’m there. Most people chat and forget, Hes a good soul","source":"Google","submissionTime":"2026-09-22T00:00:00","userName":"Barbara"},{"reviewId":"540986c1-88a4-48b6-9369-f971f9c9e07f","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Terri. We are glad to hear that our team made you feel comfortable and that you appreciate the clean facility. We will be sure to pass along your kind words to Ryan and the rest of the team.","replyTime":"2026-09-16T10:07:00","review":"The customer representatives are very friendly and helpful.  Ryan did a great job explaining things and helping me to feel comfortable with the storage unit.  It is new, so everything is clean and well taken care of.  I would recommend Extra Space Storage to anyone, looking to rent a storage unit.","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Terri"},{"reviewId":"d84a0732-c330-4408-a46e-bbbe76403111","range":0,"rating":5,"reply":"Thank you for your review Amy! We're so glad to hear that booking online was easy and that you found your Extra Space Storage unit to be clean, well-lit, and equipped with a cart. We appreciate you sharing your positive experience!","replyTime":"2026-09-14T08:41:00","review":"Very easy to book online and get a discount. The storage space is extremely clean, well lit, and includes a cart.","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Amy R."},{"reviewId":"113338a9-70b7-422b-b00a-c665d5653dee","range":0,"rating":5,"reply":"We’re thrilled to hear Ryan made the process smooth and answered all your questions. We appreciate your 5-star review, Kristen!","replyTime":"2026-10-05T13:57:00","review":"The process was so smooth and Ryan was super helpful with all the questions I had. I’m just a girl who had no idea what I was doing and he made it super smooth for me. Thank you Ryan!","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Kristen S."},{"reviewId":"3a37783d-6b01-421a-ae59-9e72872653f5","range":0,"rating":5,"reply":"We are glad to hear the location met your needs during your move. Clean, secure, and well-managed storage is what we strive for. Thank you, David!","replyTime":"2026-08-24T10:22:00","review":"Needed to store some household items while I downsize and move. This new location was perfect, clean, well lit, and secure. The manager was great as well.","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"David B."},{"reviewId":"5519974f-a03a-4a50-a95e-63a2a727214a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Barbara. We're glad Ryan made such a meaningful difference during a challenging time.","replyTime":"2026-08-17T11:28:00","review":"Ryan was absolutely wonderful. So helpful and professional and caring. He was very understanding of what I’m going through and has been a blessing to me.","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Barbara"},{"reviewId":"9f606063-ac24-4abe-ad3a-423f3f36640c","range":0,"rating":5,"reply":"We are overjoyed to hear Ryan went above and beyond for your mother. We'll make sure he knows his efforts are truly appreciated, Adam!","replyTime":"2026-08-15T14:19:00","review":"Ryan was absolutely fantastic!!   He was professional and so  thoughtful.  He listened to my Mothers needs, suggested the proper size of unit,  held the doors open for her as he took her on the tour, the facility was immaculate,   He truly went above and beyond, definitely will recommend to anyone I know or hear if that needs storage.    Way to go for having Ryan on board,  wish everyone I dealt with in business was like him.  Thank you.","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Adam W."},{"reviewId":"c20c812e-b08e-40b3-b8f8-17ed8ad78f61","range":0,"rating":5,"reply":"Thank you for your review, Chris! Cleanliness matters to us. We're glad it brought you back as a renter.","replyTime":"2026-08-14T09:48:00","review":"Likes the cleanliness of it when I helped a friend move in. Ended up renting a small unit myself.","source":"Google","submissionTime":"2026-08-14T00:00:00","userName":"Chris H."},{"reviewId":"e8c422ae-3733-419f-b3aa-89e2ec4a7df3","range":0,"rating":5,"reply":"We are glad to hear Ryan followed up, secured an accessible unit, and delivered a lower rate than expected. Dawn, we appreciate you sharing this!","replyTime":"2026-08-12T07:40:00","review":"Ryan was understanding and cooperative in our need to wait to rent. He followed up with us like he said he would and got us an accessible unit for our needs at a lower rate than we originally discussed.","source":"Google","submissionTime":"2026-08-11T00:00:00","userName":"Dawn S."},{"reviewId":"acfbebfd-f528-4b6e-884f-dcc066b2c06a","range":0,"rating":5,"reply":"Thanks, Sean! We're glad our facility meets your cleanliness standards. Keeping your belongings safe and secure is our priority.","replyTime":"2026-08-07T08:05:00","review":"Extra clean facility to store your belongings","source":"Google","submissionTime":"2026-08-06T00:00:00","userName":"Sean A."},{"reviewId":"c58793ae-d22f-4c73-bd22-bb80cfc68683","range":0,"rating":5,"reply":"Thank you for your wonderful review, Jennifer! We're thrilled to hear Ryan provided such professional, attentive, and helpful service while helping you find the right storage solution for your needs. We appreciate your kind words about our clean, secure facility and are grateful for your recommendation. Thank you for choosing Extra Space Storage!\n","replyTime":"2026-08-03T11:08:00","review":"My partner and I rented a space from Ryan at Extra Space Storage and the experience with Ryan was excellent from start to finish.\nIt’s a newer facility, clean and ideally located.\nRyan was incredibly helpful in listening to what we needed for our storage needs. He provided upfront rates, showed us examples of different spaces to rent and answered our security concerns which convinced us to rent from his location. Ryan is a genuine asset to this company with his professionalism and positive attitude. After visiting other Extra Space locations he is a wonderful standout and we are grateful he helped us with our temporary storage needs. Thank you Ryan!!","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Jennifer"},{"reviewId":"9950a69e-4db7-45c8-bd06-d77b4c7fbd4a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Kenny. We're glad to hear you had a great experience with our staff and facility.","replyTime":"2026-08-11T12:52:00","review":"Amazing staff & amazing facility.  Great place to get a storage space.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Kenny M."},{"reviewId":"d419797a-c0eb-43ac-88ac-97a239948b6c","range":0,"rating":5,"reply":"Thank you for your review, Chris! We're glad Ryan made the move-in experience smooth and welcoming for your sister-in-law.","replyTime":"2026-07-17T12:59:00","review":"Helping my sis-in-law move in and this place is new, clean, and the manager Ryan is very helpful. He took time to show her everything and answered all her questions.","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Chris H."},{"reviewId":"97e08b01-19a0-4aec-9444-c7b6ecc7fbac","range":0,"rating":5,"reply":"Thank you for the great review and recommendation, Sean! We're glad Ryan provided such thoughtful and helpful service, going the extra mile to make your friend's move-in experience easier. We appreciate your kind words about our clean facility and thank you for choosing Extra Space Storage!\n","replyTime":"2026-07-13T14:45:00","review":"Was at this location helping a friend move her stuff in. Ryan came up and introduced himself and even went and got us an extra cart to use. He could’ve let us do our thing, but made it a point to let us know that he’s there if we needed anything, it’s those things that are often forgotten and matter these days. The property looked great and clean. I’d recommend this place to anyone looking g to store their stuff.","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Sean A."},{"reviewId":"23cfab0c-7878-4a2e-a442-858460b0b0f7","range":0,"rating":5,"reply":"Thanks for sharing this, Dawn! We'll pass your kudos to Ryan — glad he welcomed you and eased your concerns. See you in August!","replyTime":"2026-07-10T07:31:00","review":"Ryan is awesome! He was very open and welcomed us at the door and eased our concerns and answered every question we had. We don’t need the unit until later in August but we’ll definitely be coming here thanks to him. Kudos to Ryan!","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Dawn S."},{"reviewId":"6fb43fb8-f85f-436f-875c-040a989955e7","range":0,"rating":1,"reply":"Glenn, it's unfortunate to hear about your experience. Please contact us at (859) 365-2340 to discuss your concerns further.","replyTime":"2026-07-04T10:33:00","review":"I'm being ripped off because I am a loyal customer. New customer gets to pay $100 and my rent is now $290. This is Unfair!","source":"Google","submissionTime":"2026-07-04T00:00:00","userName":"Glenn L."},{"reviewId":"db54153f-94cb-44c6-a4fc-c92a18f4e6d4","range":0,"rating":5,"reply":"We're delighted to hear you found our storage facility clean, new, and nice. Thank you, Jim, for sharing your positive experience!","replyTime":"2026-07-02T14:03:00","review":"CLEAN, NEW, NICE and a good deal!","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Jim K."},{"reviewId":"168c5679-d07e-4273-89b9-3031b06fe814","range":0,"rating":5,"reply":"We are honored to hear that renting was easy and our team was helpful, Dan. Thanks for the 5-star review!","replyTime":"2026-07-01T10:42:00","review":"It very easy to rent one. The people were very  helpful.","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Dan M."},{"reviewId":"16493f4f-8522-49f7-990b-445f7c4d7cae","range":0,"rating":5,"reply":"Thanks for the kind words! Ryan and Priscilla are great — glad the location and pricing worked well for your business.","replyTime":"2026-06-29T07:16:00","review":"Ryan and Priscilla made me feel very welcomed .  The location is great for my business.  Price was very reasonable as well.  They covered everything I needed to know ! Very professional !!!","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"THAT S."},{"reviewId":"e0695deb-3692-4f34-84de-bd56d6f126b1","range":0,"rating":5,"reply":"Your review is appreciated. We're excited to hear about your positive experiences with Extra Space Storage. Thank you for choosing us for the 4th time, Steve!","replyTime":"2026-06-25T11:39:00","review":"My 4th time using Extra Space Storage over the years, has always been an easy online sign up, move in ready, very clean, and always available to contact!","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Steve L."},{"reviewId":"3ebb913f-371c-4561-be6a-1ea868e1dca9","range":0,"rating":5,"reply":"Thank you for the love, Wowzzier 180! We're glad Extra Space Storage works for you.","replyTime":"2026-06-16T09:57:00","review":"I love this place!","source":"Google","submissionTime":"2026-06-16T00:00:00","userName":"Wowzzier 1."},{"reviewId":"8f30b980-1be3-4b03-94b4-597fba5aa12f","range":0,"rating":5,"reply":"Thank you for your feedback, Loic. We’re glad to hear you had an excellent experience at our Burlington Extra Space Storage location and found the facility clean, well-maintained, and easy to access. We appreciate your kind words about the team’s communication and are happy you felt confident storing your belongings with us.\n","replyTime":"2026-06-15T11:21:00","review":"I recently rented a storage unit to store my furnitur in Burlington extra space storage, and the experience was excellent. The facility was clean, well-maintained, and very easy to access. Communication with the staff was smooth and professional throughout the process. Everything was straightforward, and I felt confident leaving my belongings there. I would definitely recommend this storage facility to anyone looking for a clean and convenient storage solution.","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Loïc K."},{"reviewId":"c0919b1d-ac86-4fea-bbaf-b4593eabbff4","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Burlington ExtraSpace storage is fabulous. Lots of units to choose from all sizes. Steve and Ryan were great to work with. I am so excited to get my stuff moved in. This place is beautiful very clean and they have some great deals going for web rates or 1st month free. Check it out. 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