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We're glad to hear Cristos provided such helpful and thorough assistance, and we will be sure to share your kind words with him and the rest of our team.","replyTime":"2026-10-23T10:20:00","review":"Excellent assistance by Cristos!  Answered all our questions, anticipated questions we didn’t know about, and helped us get the best rates and helpful dates!! I would recommend Extra Space Storage","source":"Google","submissionTime":"2026-10-23T00:00:00","userName":"Brian L."},{"reviewId":"a05a0787-85b9-4c75-b2a1-3dddecc835ae","range":0,"rating":5,"reply":"Thank you for sharing your experience. We are glad to hear you enjoyed our facility and received great customer service at Extra Space Storage.","replyTime":"2026-10-23T05:28:00","review":"Great facility and customer service","source":"Google","submissionTime":"2026-10-21T00:00:00","userName":"Chip L."},{"reviewId":"df0b4f1b-6dc9-48d2-9d6b-9a4b594aa488","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage! We're glad to hear our team took great care of you and provided attentive service. We appreciate your recommendation and look forward to assisting you again if you ever need storage in the future.","replyTime":"2026-10-20T11:27:00","review":"Nice, friendly and professional staff!!! They watch your unit and call you if you didn't lock it correctly. I have ZERO complaints and will definitely use them again in the future if ever needed!","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Seny 7."},{"reviewId":"da283691-985d-420a-a3df-b171cd350967","range":0,"rating":5,"reply":"Thank you for the wonderful recommendation! We're glad to hear you had a great rental experience with Extra Space Storage.","replyTime":"2026-10-19T15:09:00","review":"A great place to rent!","source":"Google","submissionTime":"2026-10-19T00:00:00","userName":"President G."},{"reviewId":"7f974dff-b744-4dd4-a30d-834bbdab29cc","range":0,"rating":5,"reply":"Thank you, Sophia, for sharing your experience. We are glad to hear our team was helpful and understanding, and we appreciate you choosing Extra Space Storage.","replyTime":"2026-10-18T16:15:00","review":"Very Helpful and understanding","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Sophia L."},{"reviewId":"c1b726b6-299a-40b0-be31-f4e21c0d67a2","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Annie! We're thrilled you found our team helpful and appreciated our pricing and storage variety.","replyTime":"2026-05-08T09:55:00","review":"Friendly, informative, and helpful,.  Very reasonably priced regardless of using internet specials or on-site discounts. Tons of variety on size of unit and doors,  as well as indoor or outdoor vehicle storage. Senior Discounts.!!\n\nCristo's has been very helpful in showing us available units. And how to maximize our space.","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"Annie M."},{"reviewId":"01c26721-2200-44d3-952d-4adebd74e24b","range":0,"rating":5,"reply":"Thank you for your 5-star review, Dakota! We're so glad to hear you had a positive experience with our service and found our team to be very nice. We appreciate your feedback!","replyTime":"2026-09-08T12:30:00","review":"Super good service very nice people","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Dakota R."},{"reviewId":"0c40ad03-4b0e-405b-b247-5787cde0fb4f","range":0,"rating":5,"reply":"Thank you for your 5-star rating and for sharing your positive experience, Joe! We're so glad to hear that you found our communication great, and our facility honest and clean. We appreciate you choosing Extra Space Storage.","replyTime":"2026-09-07T13:28:00","review":"Communication great, honest and clean","source":"Google","submissionTime":"2026-09-07T00:00:00","userName":"Joe T."},{"reviewId":"5d1e0db6-d597-437a-a016-31238ac77ef9","range":0,"rating":5,"reply":"Adam, thank you for your wonderful review! We're so glad to hear that Cristos provided you with great customer service and made getting your storage unit quick and easy. We'll be sure to share your kind words with him and the team. We appreciate your recommendation of Extra Space Storage!","replyTime":"2026-09-04T15:11:00","review":"Cristos is the best dude! He has really great customer service and helped me get my storage unit quick and easy. I would definitely recommend him and extra storage space to anyone in need. 10/10","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Adam N."},{"reviewId":"a5840ae5-8d58-43a1-aad4-ff47834e0b8f","range":0,"rating":5,"reply":"Thank you, Joni, for your 5-star review! We're so glad to hear you had a very professional move-in experience at Extra Space Storage.","replyTime":"2026-09-03T16:48:00","review":"Very professional move in experience.  Extremely helpful, patient, and understanding front desk staff.","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Joni G."},{"reviewId":"6ebe6c27-3d06-4716-afa5-602084f7f682","range":0,"rating":5,"reply":"We are honored to hear you enjoyed our great service and low prices, Ruben. Your support means a lot to us!","replyTime":"2026-08-12T11:48:00","review":"Great service and low price also","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Ruben A."},{"reviewId":"e1f16263-860d-4666-8292-1c44e51f2d56","range":0,"rating":5,"reply":"Thank you for your review, Steven! We're glad Cristobal delivered great service and got your lock and key sorted perfectly.","replyTime":"2026-08-09T10:02:00","review":"Cristobal “great service and got me my lock and key! perfect!!”","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"steven t."},{"reviewId":"d80bf80f-1dd2-444b-97b1-2b57dd0fb6ee","range":0,"rating":5,"reply":"We are delighted to hear Christos made such a strong impression. Thank you, Jacob!","replyTime":"2026-08-03T16:39:00","review":"Christos was amazing!!","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Jacob C."},{"reviewId":"39d23b50-fc7c-400e-b4f6-216ca1b19aed","range":0,"rating":5,"reply":"We are grateful, Brandon! Kind employees and great rates are what we strive for. See you next time!","replyTime":"2026-07-31T11:01:00","review":"This facility was awesome, greeted with kind employees and the rates are amazing. Highly recommend coming here for your storage needs ??","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Brandon N."},{"reviewId":"b45831d2-78f0-42e9-b307-f0713ead7b3b","range":0,"rating":1,"reply":"Your concerns are noted. The theft and rent increase you experienced are serious matters. Please contact us at (720) 722-9534 so we can address this directly.","replyTime":"2026-07-25T15:10:00","review":"Due to employees not turning off gate codes when they knew that other renters were giving out the codes and after knowing the other renters were living in their units and finally simply not paying attention allowing my storage unit to be burglarized, they have now doubled my rent for my storage unit. They also shortened their hours so I am no longer able to access my things later in the evening when I actually have time to deal with the things I have in storage. I absolutely do not recommend not only this location on Havana but this company in general considering they have no care for their customers. The location itself is not well maintained. It takes them weeks if not months to clean up garbage other renters leave in the driving areas. The negligence of the employees at this location cost me over $30,000 in mine and my children's belongings and they have the audacity to double my rent. The only compensation provided before doubling my rent was one free new lock and $2,000 from insurance which barely equals to the amount I have paid over the years for the insurance itself. I encourage everybody to seek storage elsewhere as this location and this company clearly does not care about anything other than the money they make. Yes I am clearly aware that that is any big company. But when considering the possessions of other people that work very hard a company should have a little bit of pride in the work they do. Also as a side note to the Aurora Police department, I find it absolutely disgusting that you guys do not bother following up on these type of cases. I provided not only the name and approximate location but also photos of the person or persons that were involved in this and the employees at this storage location were aware of the person or persons involved as well.","source":"Google","submissionTime":"2026-07-25T00:00:00","userName":"Queen V."},{"reviewId":"5473d9d3-083e-4731-89d9-20836ae8114b","range":0,"rating":5,"reply":"Thank you for your review, Morgan! We're glad our team made your experience a great one. ??","replyTime":"2026-07-20T14:05:00","review":"Super friendly and helpful :)","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Morgan L."},{"reviewId":"298f7fe2-c424-4921-a78c-d62f36463d19","range":0,"rating":5,"reply":"Michael, we are happy to hear you found our service informative. Your appreciation means a lot to the Extra Space Storage team!","replyTime":"2026-07-17T14:44:00","review":"Super informative and appreciated","source":"Google","submissionTime":"2026-07-17T00:00:00","userName":"Michael B."},{"reviewId":"2f907df1-2015-46f0-a9e2-99a1159e5808","range":0,"rating":5,"reply":"¡Gracias, Leticia! Nos alegra que el proceso haya sido rápido y que hayas disfrutado de tu primer mes gratis en Extra Space Storage.","replyTime":"2026-07-16T10:43:00","review":"Buen trato y muy rapido el procedimiento, recibi mi 1er mes gratis","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Leticia R."},{"reviewId":"81349bbc-9063-4ac4-a839-d8f580ebac72","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Tony! Great to hear Cristos made your rental process smooth and easy.","replyTime":"2026-07-16T12:34:00","review":"Cristos was great and helped me during my initial rent process. He showed me to my unit and demonstrated how to use the lock that came with the rental. Thank you!","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Tony"},{"reviewId":"ba8e9279-147c-4b79-95ab-dd9acd3a8b70","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Andy. Friendly service and great prices are what we aim for!","replyTime":"2026-07-10T10:53:00","review":"Friendly,  good prices","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"Andy M."},{"reviewId":"61f540ca-7005-425a-9cc1-7f45a3757a1e","range":0,"rating":5,"reply":"We are delighted to hear Christos made your experience great. Thanks for the recommendation, clinton!","replyTime":"2026-07-06T14:19:00","review":"Christos was great and very helpful. Highly recommend ??","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"clinton o."},{"reviewId":"3f1f22e0-f615-465a-83c6-ed0de4f76e5b","range":0,"rating":5,"reply":"We're pleased to hear you found our staff friendly and the location great! Your belongings are secure with us. Thank you for sharing your experience, Rachel!","replyTime":"2026-07-02T09:59:00","review":"Super friendly nice staff! And great location! Feels like our stuff will be secure and safe here! 10/10!","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Rachel J."},{"reviewId":"6e697e0d-a47e-402c-8988-f4fe253fd653","range":0,"rating":5,"reply":"Admiramos sinceramente su experiencia positiva con nosotros. Gracias por sus comentarios, Francisco.","replyTime":"2026-07-03T09:09:00","review":"muy buena experiencia con ellos","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Francisco G."},{"reviewId":"42f74bd7-a739-438a-a6d4-a8f07d73329a","range":0,"rating":5,"reply":"Thank you for your review, Sebastian. We're glad Christos was able to make your move-in process easy and quick.","replyTime":"2026-07-01T14:49:00","review":"Christos made the whole process easy to understand and helped me move in quickly with his fast work on the computer.","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Sebastian R."},{"reviewId":"89e50b75-b7d8-4ae8-a6b0-ea65b3d20165","range":0,"rating":5,"reply":"We are delighted to hear you love Extra Space Storage, Debra! Your support means a lot to us.","replyTime":"2026-06-25T15:04:00","review":"i love this place","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"debra J."},{"reviewId":"2f2c4b98-4b6c-4930-bbff-c04741120aa0","range":0,"rating":4,"reply":"Thank you for your wonderful feedback, Todd! Glad Michelle simplified the process and got your two units set up quickly.","replyTime":"2026-06-25T15:08:00","review":"I went online to take advantage of the \"web special rate\" but ned assistance getting two units set up. I spoke with Michelle, who simplified the process and got me setup in no time.","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Todd N."},{"reviewId":"9c01e6b9-542d-4ba1-9dbc-c73e6b9cc782","range":0,"rating":5,"reply":"Gracias por sus excelentes comentarios, Yoelvys! Nos alegra que Albert les haya brindado un servicio excepcional. Esperamos volver a atenderles pronto.","replyTime":"2026-06-25T15:40:00","review":"Albert muy buena atención todo excelente","source":"Google","submissionTime":"2026-06-25T00:00:00","userName":"Yoelvys A."},{"reviewId":"07e8b472-a522-4fe2-a731-0e148e698b0e","range":0,"rating":5,"reply":"We are honored to hear about your experience with our sales representative, Sam. Friendly and knowledgeable service is what we aim for!","replyTime":"2026-06-19T16:27:00","review":"Great sales representative! So friendly and knowledgeable","source":"Google","submissionTime":"2026-06-19T00:00:00","userName":"Sam"},{"reviewId":"b2d74502-e2df-4781-b385-aca7d4ff6a3b","range":0,"rating":5,"reply":"We are overjoyed to hear about your awesome experience! Easy sign-up and friendly service are what we aim for. Thanks, Kevin!","replyTime":"2026-06-19T16:27:00","review":"Awesome experience. So easy to get signed. Very friendly and helpful!","source":"Google","submissionTime":"2026-06-19T00:00:00","userName":"Kevin B."},{"reviewId":"d56f750c-e806-4182-89c0-db7b3b39f17b","range":0,"rating":3,"reply":"Hi Nancy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!","replyTime":"2025-02-01T23:37:00","review":"Good employees","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Nancy D."},{"reviewId":"4158ce9b-8cef-41ba-b7dd-e18ab957c914","range":0,"rating":5,"reply":"We are excited to hear you enjoyed the app experience, Sarah! Thanks for the kind words.","replyTime":"2026-06-12T12:14:00","review":"Great app to lease with! Super helpful and nice.","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Sarah S."},{"reviewId":"452755fe-6eeb-4c60-b841-96c332bed9a2","range":0,"rating":5,"reply":"Thank you for sharing your feedback about our service, Luke! We appreciate your business.","replyTime":"2026-06-11T16:07:00","review":"Great service.","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Luke H."},{"reviewId":"119a386f-2547-42d3-a763-0d40ffe38ee6","range":0,"rating":5,"reply":"Sylvia, thank you for taking the time to share your experience with Cristos and our clean facility.","replyTime":"2026-06-10T08:10:00","review":"The other day I went in there to get some information regarding storage space. Spoke to Cristos, very kind & helpful. Answered every question I ask. The place is very clean. Nice place","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Sylvia g."},{"reviewId":"7a4433ea-05e6-46f7-b900-9b1f2ec25469","range":0,"rating":5,"reply":"We are delighted to hear you found our team helpful! Thanks for choosing Extra Space Storage Aik.","replyTime":"2026-06-08T15:27:00","review":"Great job help!","source":"Google","submissionTime":"2026-06-08T00:00:00","userName":"aik k."},{"reviewId":"f7b95d1f-5e8c-4b6c-88d2-cde66aeb90e0","range":0,"rating":5,"reply":"Thank you immensely for your feedback, Mario! We're glad you experienced great service with Extra Space Storage.","replyTime":"2026-06-06T12:18:00","review":"Great service!","source":"Google","submissionTime":"2026-06-06T00:00:00","userName":"Mario C."},{"reviewId":"ec4b0198-f435-4a2e-94a2-57919ce75f49","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our team! Thanks for recognizing our excellent employee, Jamal.","replyTime":"2026-06-05T16:00:00","review":"One of the best employees here hands down","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Jamal H."},{"reviewId":"a00f5ab0-5dd8-40b9-aa22-2d1a5bd2756d","range":0,"rating":5,"reply":"We are overjoyed to hear about your excellent storage experience! Thank you, Benjamin, for choosing Extra Space Storage.","replyTime":"2026-06-04T17:36:00","review":"Excellent storage experience!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Benjamin V."},{"reviewId":"83cf3920-aa9a-4a12-82aa-79c51445117b","range":0,"rating":5,"reply":"Thank you, Dom! We're thrilled Cristos provided amazing service. Your feedback means everything to our team.","replyTime":"2026-06-04T17:36:00","review":"Cristos was amazing","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Dom V."},{"reviewId":"0c831d96-b3e6-43a4-b2f8-0851846663b9","range":0,"rating":5,"reply":"We are thrilled to hear Christos was helpful and you appreciate our clean facility. Thank you for your continued trust Donovan!","replyTime":"2026-05-11T15:03:00","review":"Christos was very helpful and lot is every clean, I have been renting here for a few months little to no issues","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Donovan M."},{"reviewId":"999d99ee-3c11-4e3b-b726-607307e8db8a","range":0,"rating":5,"reply":"Thanks for the positive feedback about Gristos! We're glad you had a professional experience and appreciate your recommendation.","replyTime":"2026-05-11T15:03:00","review":"Gristos was very professional and a pleasure to do business with. I would recommend this storage facility to anyone","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Team 8."},{"reviewId":"e5ec107a-2b28-459c-bcb2-17d0fc71b02b","range":0,"rating":5,"reply":"Thank you for your review, Diamond! We're glad to hear our staff was helpful and that you found good deals at our facility. We appreciate your feedback.","replyTime":"2026-05-05T18:48:00","review":"Staff were cordial and helpful.\nThey also had good deals this facility.\nHighly recommend.","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Diamond G."},{"reviewId":"22305ec8-a60d-4449-93c0-a9f482ef5adb","range":0,"rating":5,"reply":"Thank you for sharing your positive experience Shelly! We're delighted you enjoyed our customer service and the friendly ducks and geese by our mini lake.","replyTime":"2026-05-02T11:06:00","review":"Great storage company! Great customer service and the mini lake is awesome. Thae Ducks and Geese are very friendly lol","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Shelly (."},{"reviewId":"4a3242b8-3573-4959-be31-e567aeefa69f","range":0,"rating":1,"reply":"We apologize for the pricing concerns and multiple increases you've experienced, Reiniel. We understand your frustration about the rate going from $150 to $353. Please contact us at (720) 722-9534 so we can review your specific situation and discuss your account details.","replyTime":"2026-04-23T16:11:00","review":"When I first got my unit a little over a year ago it was $150 a month. I was told I wouldn't have any price raises within the first year, Lie. I just got billed for $353 for the same unit less than 18 months later. My third price increase. They must really hate their customers. Can't wait to never do business with Extra Space again.","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Reiniel F."},{"reviewId":"70ccead4-69af-4996-930c-06180af98f8b","range":0,"rating":5,"reply":"Thanks, Jessie, for highlighting Christos' helpful and efficient service. We appreciate your positive feedback about our team.","replyTime":"2026-04-16T15:33:00","review":"Christos  was very helpful and efficient","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Jessie A."},{"reviewId":"9fba6843-88e2-43a7-be9e-8bf54a288fd7","range":0,"rating":5,"reply":"Thank you, Dennis, for sharing your experience! We're thrilled Cristos provided helpful service. We appreciate your positive feedback.","replyTime":"2026-04-16T16:26:00","review":"Cristos was very helpful.","source":"Google","submissionTime":"2026-04-16T00:00:00","userName":"Dennis G."},{"reviewId":"a0c0ea89-dc2f-45bd-be27-7c146c8d2af8","range":0,"rating":5,"reply":"We are grateful you noticed our team's excellent communication. Your feedback helps us continue providing great service, Lala.","replyTime":"2026-04-16T07:47:00","review":"Staff has great communication.","source":"Google","submissionTime":"2026-04-15T00:00:00","userName":"Lala"},{"reviewId":"8da5e6ac-fa2b-447a-a4da-3587da3c54d6","range":0,"rating":1,"reply":"We apologize for the poor service, cleanliness issues, and pricing concerns. Please contact us at (720) 722-9534 to discuss your experience.","replyTime":"2026-04-10T13:20:00","review":"SAVE YOURSELF and go elsewhere. Extremely poor customer service, you'll see trash around the units, the prices are ridiculous for what you get. Then to top it they \"don't issue refunds, it's a month to month thing\". I have NEVER rented a storage where a refund isn't issued but is sure to charge a prorated fee. When I moved it the facility was owned by cube storage and I was very happy with them and had been with them for years. Now that this facility is managed by this company I had nothing but headaches. Do yourself a favor are rent from a different location. I moved to a new location half a mile a way for less than half the price, very clean and amazing customer service. I wish I would have moved sooner.","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"RO M."},{"reviewId":"884c0771-eace-4651-a50a-054e170115fa","range":0,"rating":4,"reply":"Thanks for your loyalty and kind words about Christos and our crew! We understand budget concerns and appreciate your recommendation to others.","replyTime":"2026-04-09T16:26:00","review":"Been at this location for a very long time before it was extra space. Seen various changes in service and different companies. The crew here is very nice. Unfortunately the rates are no longer within my budget. Christos made my move out super smooth. Thank you so much!\n\nGonna miss this space. Maybe itll work for you.","source":"Google","submissionTime":"2026-04-09T00:00:00","userName":"Perceptual"},{"reviewId":"32008cfd-6103-4cd0-b64f-f5e555893680","range":0,"rating":5,"reply":"We are happy to hear that Tyson was able to assist you in finding the perfect storage unit for your family. Thank you for your review!","replyTime":"2026-03-23T14:11:00","review":"Tyson was alot of help finding my storage unit for my family in and out recommend stopping by!","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Td U."},{"reviewId":"b021d2f4-9de1-422b-8e3e-d5313845b8f8","range":0,"rating":5,"reply":"Thanks for highlighting Tyson's excellent service with your storage transfer. We're thrilled he provided such helpful, honest assistance. Thank you for your review, Daniel. ","replyTime":"2026-03-18T11:01:00","review":"Tyson Baylor really helped me out in getting storage transferred to me. Really polite, really honest and very helpful","source":"Google","submissionTime":"2026-03-18T00:00:00","userName":"Daniel O."},{"reviewId":"d67b27d1-5ba8-4200-8a47-e396dd9e0ee6","range":0,"rating":5,"reply":"Thank you for taking the time to share! We're grateful for your kind words about our team.","replyTime":"2025-07-30T16:10:00","review":"Excellent work and great team effort","source":"Google","submissionTime":"2026-03-13T00:00:00","userName":"Vanessa L."},{"reviewId":"7c6c55a0-5e39-4cf1-b8a6-27cc646ee5dd","range":0,"rating":5,"reply":"Thank you for sharing your experience. We’re glad Savanna, Jordan, and Astro provided patient and helpful service, and that their kindness made a positive impression. We appreciate you choosing Extra Space Storage.\n","replyTime":"2026-03-11T08:00:00","review":"Savanna, Jordan, and Astro help me at the Havana location.They are wonderful and patient. The lady is so kind and helpful","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Rachael R."},{"reviewId":"d8407fdd-88d9-4c48-9178-73a6a953bf46","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Eduardo! We appreciate your kind words about Isaiah's excellent customer service.","replyTime":"2026-03-02T14:25:00","review":"Isaiah did a great job helping me out. He was very professional and helpful throughout the entire process. I really appreciate his excellent customer service!","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Eduardo"},{"reviewId":"11a9343d-1e93-4140-b07b-b0cf1d0d3d4e","range":0,"rating":1,"reply":"We apologize for the pricing discrepancy and reservation issues. This experience doesn't reflect our standards. Please contact us at (720) 722-9534 to resolve this.","replyTime":"2026-02-22T09:12:00","review":"I've used Extra Space in multiple locations to store my car. This is the worst location I've ever been to. I made a reservation weeks in advance and was told all I needed to do was come in and show my ID. I made the reservation for $130 per month and after I drove all the way there they tried to say the price changed and is now $250 a  month.  I don't know what the point of allowing people to reserve a unit if you don't honor the price that was agreed upon as least for the 1st month.  This spot is a bait and switch scam, I walked out and found a honest business to store my car.","source":"Google","submissionTime":"2026-02-21T00:00:00","userName":"Sidney F."},{"reviewId":"bd83f6ed-ff56-468a-a0ac-ddf13f28c781","range":0,"rating":5,"reply":"Your positive feedback means everything to us! Thanks for recognizing our team's professionalism and recommending our new management approach. We're so pleased to hear that the team in our office has been great to work with during your recent encounters. It's wonderful that they were able to help you with the stuck overhead door without any complaint and handled your specific requests with such care. Your recognition of their extremely nice and professional service truly makes our day. We really appreciate you taking the time to share your experience and recommend our new management.","replyTime":"2026-01-29T17:36:00","review":"The two guys that work in the office have been great to work with over my last few recent encounters. They helped with a “stuck” overhead door without complaint. I had a couple specific requests and they were extremely nice and professional. I highly recommend the new management.","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Dr. A."},{"reviewId":"246d84f4-5f06-41a5-8dbb-f6eaef9d3e1b","range":0,"rating":1,"reply":"Please accept our apologies for the break-in, poor customer service, and insurance delays. Contact us at (720) 722-9534 to resolve this immediately.","replyTime":"2025-12-16T12:25:00","review":"If I could give zero stars, I would …Worst storage unit in the city. I’ve never had such horrible customer service, Being placed on hold and being left there for a half hour earned you this review. This is after my storage unit was broken into and I was robbed. 10 years worth of Christmas memories. Over $10,000 worth of stolen items, but of course their insurance would never even cover that. After I realized, I was robbed and started slowly clearing out the storage unit what was left behind. a security guard pulled up to me,  he didn’t speak any English, Asking me for my ID…..The audacity!, where was he when my storage unit was getting robbed?\nThe worst part was, they didn’t want to pull up the camera footage for the police officer because they “Couldn’t figure out when it happened” , so why are we punching in codes to get in?\nI’ve been waiting for my insurance payout to be able to replace some of the things I lost and I’m still waiting and then insurance, After I was told, I would have the money last week.\nSuch a horrible experience and even worse customer service. I restrained myself from writing this review multiple times, but seeing as I can’t even get a payout from insurance that I’m rightfully owed I think the people deserve to hear the truth.","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Lena S."},{"reviewId":"834eb81c-eb0a-472c-8efd-137a2fbb2adb","range":0,"rating":1,"reply":"Please accept our apologies for the break-in, poor customer service, and insurance delays. Contact us at (720) 722-9534 to resolve this immediately.","replyTime":"2025-12-16T12:25:00","review":"If I could give zero stars, I would …Worst storage unit in the city. I’ve never had such horrible customer service, Being placed on hold and being left there for a half hour earned you this review. This is after my storage unit was broken into and I was robbed. 10 years worth of Christmas memories. Over $10,000 worth of stolen items, but of course their insurance would never even cover that. After I realized, I was robbed and started slowly clearing out the storage unit what was left behind. a security guard pulled up to me,  he didn’t speak any English, Asking me for my ID…..The audacity!, where was he when my storage unit was getting robbed?\nThe worst part was, they didn’t want to pull up the camera footage for the police officer because they “Couldn’t figure out when it happened” , so why are we punching in codes to get in?\nI’ve been waiting for my insurance payout to be able to replace some of the things I lost and I’m still waiting and then insurance, After I was told, I would have the money last week.\nSuch a horrible experience and even worse customer service. I restrained myself from writing this review multiple times, but seeing as I can’t even get a payout from insurance that I’m rightfully owed I think the people deserve to hear the truth.","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Lena S."},{"reviewId":"c4cc95ea-956d-440a-9eda-620fdad65cb5","range":0,"rating":5,"reply":"We are overjoyed to hear you found great value, security, and friendly service! We appreciate your feedback about climate control options.","replyTime":"2026-01-17T15:23:00","review":"Good price. Secure facility. Friendly staff. What more could you look for.\n\nWould be nice if the units were climate controlled, though","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Sebastian B."},{"reviewId":"2e96168f-7fa2-4b8e-925d-02ba03f2a6ef","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our helpful and quick service. We appreciate your kind words.","replyTime":"2026-01-17T15:29:00","review":"Extremely helpful and quick. Thank you so much for your caring support.","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"M A."},{"reviewId":"6d54208c-6f5d-4d8f-b574-b19dd12e830b","range":0,"rating":1,"reply":"We are sorry to hear about your experience at Extra Space Storage. Please contact us at (720) 722-9534 to discuss this matter further. Thank you for bringing this to our attention.","replyTime":"2026-01-15T14:50:00","review":"DO NOT USE THIS STORAGE!\n1. Employee Rowen failed to prevent theft to my unit\n2. The district manger \"is too busy\" to contact me regarding her employees negligence.\n3. Can't ever reach anybody in corporate\n\nThey have a police report and video surveillance\nBut do not have the time to call customers.\nThey are guilty of negligence and failure to prevent theft.\n\nIf you have anything you care about store your items somewhere else","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Jules P."},{"reviewId":"e36ea154-0cc6-4912-ba80-6c6838de4779","range":0,"rating":1,"reply":"We apologize for this unacceptable experience with unit confusion and missing items. Please contact us at (720) 722-9534 to resolve this matter immediately.","replyTime":"2026-01-14T07:55:00","review":"BE AWARE OF THIS PLACE!!!!!!!! If I could leave zero stars  I would!!! This is the worst experience Ive ever had with a storage unit. Since day 1 unit number assigned at the facility was not the same one on the contract. After they were made aware of this they neglected to change the unit number and said it was not a big deal. 3 months in my unit was taken over by them with a red lock for over a month without any notice. I didn’t notice until after the holidays and when i called the facility to see what was going on they could not give me any explanation of anything, nor did they wanted to give me access, and told me to call corporate. When i spoke with corporate they did not have any records of the unit having a red lock as my account was in good standing according to them and referred me to the facility manager Albert who was the first person to deny me access. When he finally took the red lock out I realized my unit was broken into because I had missing stuff worth over $10k and the lock i purchased when signing the contract was on the floor with clear signs of being cut off. Albert had previously said that in order to “take over” the unit it had to be over 30days past due and it needed supervisor approval.\nI asked to escalate this issue and spoke to Michelle the corporate manager who only pressured me to signed another lease or else i would not get access to my unit and they would over lock it again, and also said my unit would cost more because it was the wrong unit number and it was bigger than the one i had purchased originally.\nBoth Albert and Michelle were very unprofessional and none of them could tell me what happened and just advise to talk to my homeowners insurance for reimbursement of the stolen things, she only offered to refund me for the time I didn’t have access to my unit but I am yet to receive any calls, or reimbursement. I called corporate again and ill they tell me is that someone will give me a call back and they never do. Since then, they have refused\nMultiple times to talk to me nor were they willing to check the cameras to see what happen. Gave me the run around multiple times and also tried to lie and tell me my unit was a different one than the one i was claiming to be mine. STAY AWAY from this SHADY PLACE!!!!!! I am writing the review to avoid this nightmare to someone else as i am not getting reimbursed for my monthly payments or the stolen items, and all they have done is wash their hands off.","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Shirley S."},{"reviewId":"3ec2d9cf-0e91-41b5-8d30-c7f5212a5cee","range":0,"rating":5,"reply":"We are utterly delighted to hear about Tyson's exceptional service! Thank you for recognizing his efforts, James.","replyTime":"2026-01-12T15:19:00","review":"Great service!  Tyson went above and beyond to help me today.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"James W."},{"reviewId":"873d5eef-39c7-4e26-978d-5b52887b721b","range":0,"rating":5,"reply":"We are utterly delighted to hear about Tyson's exceptional service! Thank you for recognizing his efforts, James.","replyTime":"2026-01-12T15:19:00","review":"Great service!  Tyson went above and beyond to help me today.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"James W."},{"reviewId":"b7010228-08ff-4699-848f-31afdebd9701","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with our staff and facilities. Thank you for choosing Extra Space Storage!","replyTime":"2025-12-21T08:19:00","review":"Super helpful staff. Albert is the man. Big space with lots of units. Would use again.","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Jack Y."},{"reviewId":"5c89efa8-09c0-434c-b6df-d919208c30d8","range":0,"rating":5,"reply":"We are grateful for your 10-year loyalty! Albert and Aaron's exceptional service reflects our commitment to helping customers.","replyTime":"2025-12-19T08:09:00","review":"I Have been a customer for 10 years now. This storage facility has been awesome. The customer service is exceptional. Albert was helpful in answering my questions and assisting with my 2nd storage needed. Aaron was informative on price. Signed,\nHappy Customer!","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Shantel C."},{"reviewId":"ae01b2c8-b0da-4f9a-a68e-d2809ac16c91","range":0,"rating":5,"reply":"Thank you immensely for highlighting our team's professionalism and knowledge! We're thrilled our associates provided such helpful service.","replyTime":"2025-12-19T08:00:00","review":"Very professional & helpful! The associates are very knowledgeable & helpful.","source":"Google","submissionTime":"2025-12-18T00:00:00","userName":"Sara K."},{"reviewId":"019040bb-06c3-426e-9989-65ca74a90df1","range":0,"rating":5,"reply":"We are delighted to hear about Debbie Ortega, Ken and Richard's helpful and attentive service during your move in!","replyTime":"2025-06-23T15:25:00","review":"Very helpful and attentive service with our move in from Debbie Ortega, Ken and Richard.  We are pleased with our move out and the extra help that Albert provided!","source":"Google","submissionTime":"2025-11-23T00:00:00","userName":"Andrew O."},{"reviewId":"e2965660-638e-44a4-bc1f-e549838ec901","range":0,"rating":5,"reply":"Your positive feedback about Albert means so much! We're thrilled he provided amazing service and made your experience wonderful.","replyTime":"2025-11-14T15:59:00","review":"I had an amazing experience Albert helped me so much and he is a wonderful employee","source":"Google","submissionTime":"2025-11-14T00:00:00","userName":"Lachelle H."},{"reviewId":"58145997-b9e7-40db-90d5-5359e8e01022","range":0,"rating":5,"reply":"We are glad to hear you appreciated our customer service and clean storage space!","replyTime":"2025-09-29T14:19:00","review":"Good customer service, storage was nice and clean","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"alondra b."},{"reviewId":"8d3120d3-65f9-4286-b800-7eaff594e7a0","range":0,"rating":5,"reply":"We are pleased to hear you had a great experience with our team! Thanks for the kind words.","replyTime":"2025-09-25T07:43:00","review":"Very professional and helpful customer service in the phone also very nice manager onsite. Fast and easy process.","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"Heru S."},{"reviewId":"4f9db3bf-4c03-49e8-95d9-6808984b3d11","range":0,"rating":5,"reply":"We are excited to hear Debbie and Aldo truly take care of their clients! Thanks for the kind words.","replyTime":"2025-09-20T17:18:00","review":"Debbie and Aldo are amazing! They turkey take care of their clients!","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"Mascorro M."},{"reviewId":"3a508efd-b439-4dae-b83e-74c29e1fe40c","range":0,"rating":1,"reply":"We are sorry to hear about the rate increase. Please contact us at (303) 341-1078 to discuss your concerns.","replyTime":"2025-09-18T10:41:00","review":"They must have recently sold again... Rental rates just increased by approximately 73% going from $75 a month for a very small unit to $130 a month. They claim it's based on \"fair market value\". We'll be out before the end of the month. Not going to pay that large of an increase.","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"Des T."},{"reviewId":"27b9fd20-f249-41dd-98fc-3d7891aa0ac1","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! We're thrilled you found us accommodating and easy to work with.","replyTime":"2025-09-11T14:35:00","review":"Very accommodating easy to relate to, facility appears to be very clean , very happy to have found this little out of the way storage","source":"Google","submissionTime":"2025-09-13T00:00:00","userName":"Theresa P."},{"reviewId":"49da4d4a-55af-4553-b1ac-c4dae933a0c0","range":0,"rating":5,"reply":"We are glad to hear that Debbie provided excellent service. Thank you.","replyTime":"2025-09-09T08:51:00","review":"Debbie is an absolute sweetheart and a pleasure to work with. I would recommend storing here.","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"Caitlynn H."},{"reviewId":"bf33c0ae-6430-4b4e-b972-65679c661fa7","range":0,"rating":5,"reply":"We are elated to hear about your great experience! Thanks for recommending us and appreciating our helpful staff.","replyTime":"2025-08-30T16:07:00","review":"Customer service was great! They helped me honor the price they quoted me a month ago. They made it so easy to sign up and get my storage unit setup. The staff were so nice and kind I would highly recommend this place!","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Jodie L."},{"reviewId":"29d82be2-9e44-4f87-a0d3-df088ea63541","range":0,"rating":5,"reply":"Thank you for sharing your kind words about Debbie and our team! We're thrilled you felt supported and understood.","replyTime":"2025-08-28T12:50:00","review":"Never experienced Extra space before until now. They are understanding and motivated to work with you in any situation. They figure out problems you have and are very kind people on the office. I spoke woth Debbie and a couple of time over the phone and she was so understanding and have very good customer service over the phone.. Highly recommend it here...","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Reanne W."},{"reviewId":"2c1a9825-d0a6-45ba-9ed6-552d6668a484","range":0,"rating":1,"reply":"We are sorry to hear about the auction mix-up and security concerns. Please contact us at (303) 341-1078 to resolve this immediately.","replyTime":"2025-08-21T12:37:00","review":"I had let the staff know that I cleared and cleaned my unit out a month before and because the younger lady I talked to didn’t put it in the notes they sent my empty unit to auction trying to charge me almost $400 for a unit I haven’t had in over 2 months.  Left the big wood thing that was in my unit they refused to remove when we  got the unit .\n\nAlso while there , there were a lot of break ins , theft or damage to units. A lot of activity always.\n\nFront staff wasn’t the nicest. Sad they switched to extra space.","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"Justbeing H."},{"reviewId":"eababf84-ede4-4aa7-addb-7cfe86bc7b15","range":0,"rating":5,"reply":"We are pleased to hear Albert and Debra provided wonderful service! Thanks for recognizing their genuine care and concern.","replyTime":"2025-08-17T11:17:00","review":"I would like to give a grand stand to Albert &Debra for there wonderful service on this day 08/16/25 two ppl that really show true concern and care for a new client thank you so much..,","source":"Google","submissionTime":"2025-08-16T00:00:00","userName":"wanda r."},{"reviewId":"3991eb08-5bcf-43ff-93e0-98d620daaec4","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for highlighting our clean and secure facility and excellent customer service. Thank you for choosing Extra Space Storage.","replyTime":"2025-08-09T16:11:00","review":"Great storage facility- clean and secure! Customer service is excellent- special thanks to Debbie for all of your help. She goes above and beyond - thank you once again!","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Catherine G."},{"reviewId":"6f54380b-ceeb-48b2-908b-ead1b53d2181","range":0,"rating":5,"reply":"Thanks for the kind words about Albert and Debby! We're thrilled they made you feel comfortable and provided fast, friendly service.","replyTime":"2025-08-03T09:22:00","review":"Albert and Debby was amazing they were fast and nice and I felt really comfortable with them both was fast and very friendly and I will definitely come back and might invite them\nto a cook out ??","source":"Google","submissionTime":"2025-08-03T00:00:00","userName":"miss1993ross"},{"reviewId":"b3067fdc-ecec-47de-8a31-37c98e935de7","range":0,"rating":5,"reply":"Thank you for sharing your experience! So happy Nina and Albert made your move manageable and provided clear, helpful service!","replyTime":"2025-08-01T09:31:00","review":"Nina and Albert were fantastic to work with! They were both helpful, clear, and made my move much more manageable!","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Andy V."},{"reviewId":"cafc8319-07b1-4daa-99f6-86938986bfd5","range":0,"rating":5,"reply":"We are excited to hear Nina was amazing, helpful, and kind! Thanks for recommending us to friends and family.","replyTime":"2025-08-01T12:43:00","review":"Nina was amazing this morning. Extremely helpful and very polite and kind. Will recommend  to friends and family.","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Melissa O."},{"reviewId":"f6d8216e-8040-40c0-85c6-7c3523113e22","range":0,"rating":5,"reply":"We are honored to have provided great customer service and assistance with your move. Thank you for sharing your experience with us.","replyTime":"2025-07-31T11:46:00","review":"Great customer service…very welcoming and was able to help with a quick move…will be using them again in the future. Really like the area close off and hidden.","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"antanita m."},{"reviewId":"3db34f56-4eab-4045-ad30-4952068f7615","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, David! We're so glad you had a great experience with our service.","replyTime":"2025-07-27T10:48:00","review":"Great  service\n@Thank you extra space storage","source":"Google","submissionTime":"2025-07-27T00:00:00","userName":"David S."},{"reviewId":"af8e75c1-158f-466a-9076-a24f747b4fb1","range":0,"rating":5,"reply":"We are overjoyed to hear you found us great to work with! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-25T14:23:00","review":"They great to work with","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Jessica G."},{"reviewId":"8e5ae433-84c5-4190-b59f-87a9c314ff8b","range":0,"rating":5,"reply":"We are overjoyed to hear Nina was great! Thanks for sharing your positive experience with us.","replyTime":"2025-07-25T17:15:00","review":"Nina was great!!","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"jesus C."},{"reviewId":"1f461aa8-3249-4df7-abfa-4f16c6f46fed","range":0,"rating":5,"reply":"Nos complace saber que tuvo una excelente experiencia con Extra Space Storage. Gracias por elegir Extra Space Storage.","replyTime":"2025-07-20T11:24:00","review":"Exelente","source":"Google","submissionTime":"2025-07-20T00:00:00","userName":"angel c."},{"reviewId":"8f87fec0-28c1-4356-95c7-7bd9ec6d593f","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful and friendly staff, Bryan!","replyTime":"2025-06-21T10:05:00","review":"Staff was super helpful and friendly, highly recommended!","source":"Google","submissionTime":"2025-06-21T00:00:00","userName":"Bryan"},{"reviewId":"79b6483c-9d16-47a8-ac2b-d895c0012265","range":0,"rating":5,"reply":"We are delighted to hear Richard provided helpful and professional service! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-19T10:50:00","review":"Richard was very helpful and professional","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Zach B."},{"reviewId":"f6a8237c-07fc-4125-bbcc-026a1e0afa8b","range":0,"rating":5,"reply":"We are delighted to hear you had a great experience with our place and staff, Tyler! Thank you for choosing Extra Space Storage.","replyTime":"2025-06-18T15:58:00","review":"Good Place & Good Staff. No issues.","source":"Google","submissionTime":"2025-06-18T00:00:00","userName":"Tyler M."},{"reviewId":"e487cdd7-b47b-4016-9d59-c65aa1cfc7d0","range":0,"rating":5,"reply":"Thank you for the review, Bear! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2025-05-27T15:47:00","review":"Great job very professional","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"bear b."},{"reviewId":"74008f61-0a98-44af-92a6-c9246b71d7b4","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience with Arianna and Tony. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-25T11:25:00","review":"Amazing experience with Arianna and Tony. Everything explained thoroughly. Favorite storage company now and will continue to do business.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Chels"},{"reviewId":"cb188532-bf88-406e-a900-26780733042b","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience with Ariana. Her dedication to providing helpful, patient, and professional service reflects our commitment to customer satisfaction.","replyTime":"2025-05-23T10:02:00","review":"Ariana at CubeSmart was absolutely amazing! She was incredibly helpful, patient, and professional throughout the entire process. She made sure I understood everything clearly and went above and beyond to make sure I got the right unit for my needs. You can tell she genuinely cares about customers. CubeSmart is lucky to have someone like her on the team — she made the whole experience smooth and stress-free. Highly recommend!","source":"Google","submissionTime":"2025-05-23T00:00:00","userName":"Jordan A."},{"reviewId":"6b9d06e6-dded-4676-8f2c-ade005024085","range":0,"rating":5,"reply":"Your review is appreciated! We are glad we could address all your issues and provide fantastic service. Thank you for sharing your experience with us.","replyTime":"2025-05-10T09:21:00","review":"Fantastic service.  He allowed me to vent. Next, he said, \"Let me see what all I can do for you..  He addressed all my issues and  fixed the problem.  Very calm, cool-headed guy.","source":"Google","submissionTime":"2025-05-09T00:00:00","userName":"Debra S."},{"reviewId":"3ea0ee37-8b34-41de-9260-381d07a967ca","range":0,"rating":5,"reply":"We're thrilled to hear that Savanna provided you with professional service. Thank you for sharing your experience with us!","replyTime":"2025-05-05T12:40:00","review":"Savanna was the best very professional am very happy","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"mike"},{"reviewId":"a8a8b1b1-69cd-465b-bec0-919ce0c8266e","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-05-05T12:39:00","review":"Nice customer service. Professional and very attentive man. I liked him.","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Hector V."},{"reviewId":"9038a984-33f9-4e61-820a-a70f25de2b01","range":0,"rating":5,"reply":"Hi, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! Feel free to reach out to us if you need anything. Have a wonderful day.","replyTime":"2025-04-27T06:05:00","review":"I met Ariana when looking for storage for my house hold items and a vehicle. She was extremely nice and knowledgeable. If you need storage. I would recommend finding her for help.","source":"Google","submissionTime":"2025-04-26T00:00:00","userName":"RD L."},{"reviewId":"a9d66f45-d0fd-4f48-8801-93012eb89587","range":0,"rating":5,"reply":"Hi, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! Please don't hesitate to reach out if there's anything additional we can do for you.","replyTime":"2025-04-07T16:13:00","review":"The service is above and beyond with Tony and Ariel ( I believe that's their names). I needed a 10x10 to store my our motorcycles and the little bit of stuff we have in our U Haul storeage up the street from this location. Not only did they get me a better price on a unit when I ran into a small problem with the first unit they made sure to get me what I need same day and price. Their customer service was great and even though Tony had left for the day he helped Ariel over the phone to fix the problem. They are so awesome and understood why I needed what I was looking for I really appreciate them for helping me the way they did.","source":"Google","submissionTime":"2025-04-06T00:00:00","userName":"Melissa 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Our oversized warehouse units can help you store large amounts of inventory, equipment, and much more!, Exceptional Security Features, Extra Space Storage cares about your stored items. That's why our 50 S Havana St, Ste 500 storage facility utilizes high-quality security features like electronic gate access and video surveillance., Other Amenities & Services, Cheap Self Storage in Aurora, With cheap storage unit prices as low as #LowestPriceUnitFacility# in Aurora, plus great move-in deals like first month free or first month half-off at select facilities, Extra Space Storage is the affordable self storage partner near you. Reserve high-quality self storage at 50 S Havana St, Ste 500 today!, The Self Storage Partner You Can Trust, At Extra Space Storage, we keep our facility clean, well-maintained, and supported by advanced security features. Our talented team is happy to answer all your questions and assist with whatever you need. 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