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We appreciate your kind words!","replyTime":"2026-10-27T15:05:00","review":"Valery was very helpful in determining what unit was the best fit for me- explained everything in detail and made sure I understood everything I needed to know. She is awesome.","source":"Google","submissionTime":"2026-10-27T00:00:00","userName":"Mark M."},{"reviewId":"28c02f3c-04e3-4a94-892c-0bfd01c18b71","range":0,"rating":5,"reply":"Thank you, MaKena! We’re excited that you had an amazing experience and truly appreciate your 10/10 recommendation.","replyTime":"2026-10-17T08:41:00","review":"Was absolutely amazing 10/10!!\nWill be recommending 100%","source":"Google","submissionTime":"2026-10-16T00:00:00","userName":"MaKena C."},{"reviewId":"a4e148c7-3424-4449-8ffc-a1b49792f558","range":0,"rating":5,"reply":"Thank you for your wonderful 5-star review, Anita! We're so glad to hear that Val provided you with such a friendly, helpful, and stress-free experience at Extra Space Storage. We will be sure to share your kind words with Val and the rest of our team. We appreciate your business!","replyTime":"2026-09-10T08:28:00","review":"Val was amazing! She was so friendly, helpful, and easy to talk to. She really knows her stuff and took the time to answer all of my questions without making me feel rushed. She made the whole process simple and stress-free. Definitely appreciate her and the great customer service!","source":"Google","submissionTime":"2026-09-10T00:00:00","userName":"Anita L."},{"reviewId":"7a6bf81e-2469-404f-a0fd-8af4ff18cb48","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Matthew! Great customer service is what we strive for every day.","replyTime":"2026-08-19T16:18:00","review":"Great customer service!","source":"Google","submissionTime":"2026-08-19T00:00:00","userName":"Matthew D."},{"reviewId":"333dcb7c-a430-4dd3-8cf1-0d5c894540f4","range":0,"rating":5,"reply":"We are delighted to hear about Valery Ortiz's pleasant and patient service. We'll make sure this recognition is shared with her, Tasia!","replyTime":"2026-08-09T11:00:00","review":"Valery Ortiz was very pleasant, patient, and explained everything thoroughly.","source":"Google","submissionTime":"2026-08-08T00:00:00","userName":"Tasia"},{"reviewId":"e59a9b9d-30ca-4a9f-897b-48081d256ae1","range":0,"rating":5,"reply":"We are thrilled to hear our staff and facility met your expectations, Kim. Clean, secure, and helpful — that's exactly what we aim for.","replyTime":"2026-07-29T14:45:00","review":"Helpful staff, clean and secure site","source":"Google","submissionTime":"2026-07-29T00:00:00","userName":"Kim D."},{"reviewId":"97486cb0-1265-43f6-b072-585e5d9f1d9d","range":0,"rating":5,"reply":"Thank you for the 5 - star rating Jim! We are so happy you had a great experience. If you ever need anything feel free to call.","replyTime":"2026-01-05T11:51:00","review":"Excellent experience.  Everyone was very helpful.","source":"Google","submissionTime":"2026-07-16T00:00:00","userName":"Jim G."},{"reviewId":"4fd8d250-da38-4293-a362-d7b3c98bd433","range":0,"rating":5,"reply":"Auvi, thank you immensely for highlighting Shenell's friendly service. We'll be sure to share your kind words with her!","replyTime":"2026-06-29T12:30:00","review":"Shenell was such a sweet heart awesome customer service friendly atmosphere.","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Auvi F."},{"reviewId":"a132d788-dd8f-439f-aa5a-a080e44e6b5e","range":0,"rating":5,"reply":"We are excited to hear that Shenell and our team provided wonderful help! Thank you for choosing us, and we look forward to serving you again, LaQuanda.","replyTime":"2026-05-03T16:14:00","review":"Shenell farris and the other Lady was wonderful help and I will be coming back","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"LaQuanda F."},{"reviewId":"9a460e01-2e5e-4d04-b9d7-81b29e2e339a","range":0,"rating":5,"reply":"Thank you, Solarmarcus, for your review! We're glad Valerie provided helpful service. We appreciate your feedback.","replyTime":"2026-04-30T17:31:00","review":"Valerie was very nice and helpful.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Solarmarcus (."},{"reviewId":"ed8fcff3-5186-4d99-bbf2-c43296eb4131","range":0,"rating":5,"reply":"Your positive feedback about our helpful employees means everything to us. We're thrilled you'd recommend Extra Space Storage Steven!","replyTime":"2026-04-21T15:47:00","review":"This storage place is great. The employees were very helpful since day one.  I would recommend this Extra Space Storage to anyone needing short term or long term.","source":"Google","submissionTime":"2026-04-21T00:00:00","userName":"Steven V."},{"reviewId":"93c3acaf-26d1-4271-bc65-2146728e2fec","range":0,"rating":5,"reply":"We are glad to hear you enjoyed our friendly staff, great price, and location, Daniel!","replyTime":"2026-04-19T08:46:00","review":"Extremely friendly staff! Great price and a great location.","source":"Google","submissionTime":"2026-04-18T00:00:00","userName":"Daniel B."},{"reviewId":"7fc93831-194f-4054-bf96-d7015953cc83","range":0,"rating":5,"reply":"We are glad to hear you found our facility super clean with quick service. Thank you for your feedback, Gabby.","replyTime":"2026-03-30T15:59:00","review":"Super clean and quick service!","source":"Google","submissionTime":"2026-03-30T00:00:00","userName":"Gabby N."},{"reviewId":"c5c0f0e8-367b-48e7-89ca-d322b5beb9b3","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We appreciate your kind words about Valerie and our company. Thank you for recommending us!","replyTime":"2026-03-23T12:28:00","review":"The Servíce and attention that Valerie hace us was excelente..the comunicativo  was the best,so we recommend her and the company.","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Janio B."},{"reviewId":"fd011bd2-7a57-447b-932d-252bf739a949","range":0,"rating":5,"reply":"We are delighted to hear Adam and Shawn provided outstanding, professional service. Thanks for recognizing their helpful approach!","replyTime":"2026-02-24T17:27:00","review":"Adam and Shawn at Extra Space Storage were absolutely outstanding! From the moment I walked in, they were professional, welcoming, and incredibly helpful. Super friendly people that will do anything to help you","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"Igor A."},{"reviewId":"c68b58c4-866e-4f8f-9cac-817205d22eef","range":0,"rating":5,"reply":"We're elated to hear about your positive experience at our facility in Oklahoma City. Thank you for recognizing Valerie's exceptional customer service and taking the time to share such detailed feedback about her professionalism and genuine kindness during your rental process.\n\nIt's wonderful to know that Valerie was able to create a calm and welcoming environment for you during what can be a stressful moving transition. Her ability to explain everything clearly, answer your questions with patience and confidence, and ensure you understood all your options truly exemplifies the level of customer care we strive to provide at our location.\n\nWe're pleased that you felt supported throughout the entire process and that Valerie's composure and efficiency helped make your stressful day feel more manageable. Your recognition of her leadership-level customer service and the way she went beyond just processing paperwork to genuinely care for your needs means so much to us.\n\nYour feedback is invaluable to us, and we're grateful you took the time to acknowledge Valerie's dedication to making your experience exceptional at our facility.","replyTime":"2026-02-18T18:11:00","review":"I rented my unit at the N I-35 Service Road location in Oklahoma City, and I want to specifically recognize Valerie for delivering exceptional customer service.\n\nMoving is stressful, and I walked in with a lot on my plate. Valerie immediately created a calm, professional, and welcoming environment. She explained everything clearly, made sure I understood my options, and handled the entire process with efficiency and genuine kindness. Nothing felt rushed, and every question I had was answered with patience and confidence.\n\nWhat stood out most was her composure and professionalism. She didn’t just process paperwork — she made sure I felt supported during a hectic transition. That level of care truly makes a difference.\n\nExtra Space Storage is fortunate to have someone like Valerie representing this location. She reflects leadership-level customer service and is clearly an asset to the team.\n\nThank you again for making a stressful day feel manageable.","source":"Google","submissionTime":"2026-02-18T00:00:00","userName":"K M."},{"reviewId":"c1657ed3-af1f-4d6a-8383-16484706a584","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Valery and Caleb! Thank you for being a loyal customer.","replyTime":"2026-01-24T13:46:00","review":"Valery and Caleb are so friendly, helpful, and knowledgeable! They helped me get moved to a bigger unit and are always so friendly to interact with! They are always on top of everything, getting stuff done and they keep good track of the units. I have been with extra space for over a year and have never had any issues with my units. Will keep this place for as long as I need a storage unit!! Keeps my stuff safe and secure ??","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"kelby f."},{"reviewId":"4f104b25-18e1-4154-aee2-36dac6cd27e2","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with Valery and Caleb! Thank you for being a loyal customer.","replyTime":"2026-01-24T13:46:00","review":"Valery and Caleb are so friendly, helpful, and knowledgeable! They helped me get moved to a bigger unit and are always so friendly to interact with! They are always on top of everything, getting stuff done and they keep good track of the units. I have been with extra space for over a year and have never had any issues with my units. Will keep this place for as long as I need a storage unit!! Keeps my stuff safe and secure ??","source":"Google","submissionTime":"2026-01-24T00:00:00","userName":"kelby f."},{"reviewId":"b4cfd279-774b-4cb8-a911-99fa0662a0f6","range":0,"rating":5,"reply":"We are honored to hear Valerie provided excellent service and addressed your questions and concerns effectively.","replyTime":"2026-01-10T17:24:00","review":"Valerie provided excellent service and addressed any questions or concerns we had","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Sam P."},{"reviewId":"0d205f7e-fd80-47bf-b804-b83d54788fcc","range":0,"rating":5,"reply":"We are honored to hear Valerie provided excellent service and addressed your questions and concerns effectively.","replyTime":"2026-01-10T17:24:00","review":"Valerie provided excellent service and addressed any questions or concerns we had","source":"Google","submissionTime":"2026-01-10T00:00:00","userName":"Sam P."},{"reviewId":"455911a5-07cb-4703-9d2d-c04079dfbd6c","range":0,"rating":5,"reply":"We sincerely value your recommendation! Thrilled Val and Adam provided great service. Your feedback means everything to us.","replyTime":"2026-01-06T16:33:00","review":"Val and adam are great! Will recommend to everyone!!","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"Casey H."},{"reviewId":"886ad2cb-59d9-46f4-9efc-1d6445ae5e84","range":0,"rating":5,"reply":"Thank you for highlighting our clean facilities and great customer service, Valery!","replyTime":"2025-11-07T18:15:00","review":"Clean, great customer service!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"O V."},{"reviewId":"513dd67f-569b-4758-b0d7-a354156379cd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Christina! We're so glad we were able to meet your storage needs. ","replyTime":"2025-12-31T16:25:00","review":"Val is super friendly and knowledgeable","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Christina M."},{"reviewId":"240fc1fc-0537-4d96-85e4-462f8fa1de71","range":0,"rating":5,"reply":"We are overjoyed to hear your enthusiasm! Thanks for choosing Extra Space Storage for your storage needs.","replyTime":"2026-01-05T11:10:00","review":"WOW!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Kandis A."},{"reviewId":"ab3a7608-0f17-4e3f-99db-a6fd53420b1f","range":0,"rating":5,"reply":"Thank you for sharing your recommendation! We're thrilled you had a great experience at our facility.","replyTime":"2026-01-05T11:42:00","review":"Great facility! Would highly recommend!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Jamie"},{"reviewId":"f51afe5c-20c8-4766-ad15-0b2e1328c891","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about our well-maintained facility and fantastic staff, Timothy! We appreciate your recommendation.","replyTime":"2026-01-05T12:13:00","review":"Well maintained and the staff is fantastic. I highly recommend Extra Space Storage.","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Timothy M."},{"reviewId":"8cb64b6b-f380-41e4-83b3-c8669ba912b8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! Val's kindness and efficiency make all the difference. We're glad you had a quick, smooth experience.","replyTime":"2026-01-05T12:13:00","review":"Val is so kind and knowledgeable. Got me in and out with quickness!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Alicia S."},{"reviewId":"20cc842b-d98e-44db-8171-ec1daecad12c","range":0,"rating":5,"reply":"Thank you for the kind words about Valery and our clean facility! We're thrilled you had such a positive experience.","replyTime":"2026-01-05T12:13:00","review":"Valery is amazing! Super clean facility!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Angela B."},{"reviewId":"4aa94add-112e-4970-9cdd-948ef6644b92","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thanks for highlighting our clean units and wonderful store manager.","replyTime":"2025-12-31T16:36:00","review":"Great location, wonderful store manager! The unit was clean and easy to get to!","source":"Google","submissionTime":"2025-12-31T00:00:00","userName":"Linsey D."},{"reviewId":"ec023d69-600a-443a-a429-a091d0520e8c","range":0,"rating":5,"reply":"We deeply respect your recommendation! Thrilled Valery provided excellent service and got you situated quickly. Your feedback means everything!","replyTime":"2025-12-29T14:46:00","review":"Found this beautiful place right off the highway when I needed a storage space. The manager, Valery, is the BEST! She listened to what I needed, and got me situated in a short amount of time. Highly recommend.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Stephen P."},{"reviewId":"395bebe3-b946-456d-ac3f-6254c8091cbd","range":0,"rating":1,"reply":"We apologize for falling short of expectations. This experience is unacceptable. Please contact us at (405) 267-0179 to resolve these issues immediately.","replyTime":"2025-12-29T07:26:00","review":"I have had one of you property managers scream at me for following the direction I was given by a different employee when I got the keys to my unit. When I got my keys the power was shut off (due to nonpayment) as I was trying to move in and then couldn’t get a hold of the property manager to figure out when the power was going to be turned back on (as I was moving and need to vacate my rental and change my truck rental) and had to go to a different facility to speak to someone about when the power. Turns out I found the regional manager and she said she would call the next day with an answer and she didn’t. The property manager also cancelled my unit sent me whole new paperwork to sign raising my price. When I called him about (because he didn’t call me) he said it was an accident and he fixed it. After all of this there were multiple calls with the property manager were he was just screaming in the phone and hung up on me. Mind you this was all within 4-5 days of me getting my keys. I went back to the regional manager and told her I need to vacate the storage and was not willing to speak with the property manager. She moved to a facility for a higher price and now after 4 months they are more than doubling my rent with very little warning, when I asked why I was told you all can do whatever you want so I will never be recommending any Extra Space facility to anyone. I have also sent a letter to the owners of this building to let them know of your business practices.","source":"Google","submissionTime":"2025-12-28T00:00:00","userName":"Jenny D."},{"reviewId":"2c329ce1-6704-477f-ab0d-34a023c78927","range":0,"rating":5,"reply":"We are thrilled to hear Valerie was extremely helpful and knowledgeable! Thank you for recognizing her excellent service.","replyTime":"2025-12-22T14:44:00","review":"Valerie was extremely helpful and knowledgeable","source":"Google","submissionTime":"2025-12-22T00:00:00","userName":"Nathan C."},{"reviewId":"806011a0-82a4-4396-9b0e-d82155fecf0f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Shirley! We're glad Valery could help with your storage needs.","replyTime":"2025-12-14T09:10:00","review":"Thanks for you help Valery.","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"SHIRLEY H."},{"reviewId":"004247c9-3862-4234-9f14-128a5b7885d8","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our immaculate facility and Valery's helpful service. We appreciate your recommendation!","replyTime":"2025-11-07T08:36:00","review":"The storage facility is immaculate and the service from Valery was very great and helpful. The ground are very well taking care of I would highly recommend this facility","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Darreal W."},{"reviewId":"5cafa22d-0b28-4aeb-aa7d-b16fc1e135e2","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Shyton provided patient, helpful service for your first storage rental. Clean facilities and great staff make all the difference!","replyTime":"2025-10-21T13:48:00","review":"Clean facility and extremely helpful staff (Shyton). It was my first time to rent a storage space and he was very patient and helped me set up and explained how to use the app.","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Rob S."},{"reviewId":"a700a603-e8cd-4ba1-8202-b4c0c8716a34","range":0,"rating":5,"reply":"We are delighted to hear about Shyton's exceptional service helping your mother. Thank you for choosing us again!","replyTime":"2025-10-22T07:27:00","review":"Shyton, the manager, was extremely helpful, kind, and patient setting up my elderly mother’s storage unit.  He explained everything in detail for us and answered our numerous questions with patience and grace.  I wish every experience was this smooth and efficient.\nThe experience was so customer friendly, I have switched my own personal storage to Shyton’s location as well!","source":"Google","submissionTime":"2025-10-21T00:00:00","userName":"Sarah B."},{"reviewId":"4d2f8c75-121b-4c9f-80dc-14e803b1421b","range":0,"rating":5,"reply":"We are happy to hear Shyton provided excellent service! Thank you for recommending our location and trusting us with your storage needs.","replyTime":"2025-10-16T15:04:00","review":"I have couple of units and am always in contact with this Extra Space location and Shyton has always gone above and beyond to assist.  Highly recommend. Ask for him to get great service.","source":"Google","submissionTime":"2025-10-16T00:00:00","userName":"vanice g."},{"reviewId":"072dc71b-7875-42fb-9417-d551d426f10f","range":0,"rating":5,"reply":"Thanks for choosing us! We're thrilled you had a wonderful experience and excited to help with your storage needs!","replyTime":"2025-10-14T12:55:00","review":"I had a wonderful experience signing up with Extra Space Storage! I’m excited to be moving into my new unit!","source":"Google","submissionTime":"2025-10-14T00:00:00","userName":"Raine L."},{"reviewId":"7f10e3db-6f47-4ba6-a6b8-bb308466fe85","range":0,"rating":5,"reply":"We are overjoyed to hear Shyton provided great customer service and helped with your piano move! Thanks for choosing us!","replyTime":"2025-10-02T08:15:00","review":"I spoke with Shyton on the phone was very pleasant and answered all my questions! Yall saved my day today! He also has gone out of his way to help me find ways to make moving my stand up piano easier!! Great customer service!!","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Braydin M."},{"reviewId":"8052ce8a-f57b-4959-88b0-fe0dd482c496","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Shyton provided great help and respectful service.","replyTime":"2025-09-26T08:33:00","review":"Shyton was a great help ! Everything was easily understandable and he was super respectful","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Sebastion G."},{"reviewId":"7e481837-785a-4274-9951-007549e77cf9","range":0,"rating":5,"reply":"We are elated to hear your belongings stayed safe while you were away! Shyton and Adam will be thrilled to know they provided excellent service.","replyTime":"2025-09-26T11:37:00","review":"It was truly a relief to not have to worry about our belongings while we left the country, once we returned things, our things where just as we left them. Safe and secure thanks to the nice people Shyton and Adam.","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Tehea H."},{"reviewId":"edb15bde-ab1a-423e-94f9-f5da2340c502","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience with Shyton! His professionalism and efficiency make all the difference. Thanks for the kind words!","replyTime":"2025-09-26T11:38:00","review":"I had a great experience with Shyton in the front office. He was incredibly helpful and answered all of my questions quickly and thoroughly. His professionalism and efficiency stood out, making my visit smooth and stress-free. Thank you, Shyton, for your excellent service!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"Blmtyler"},{"reviewId":"9f48b896-bd2e-479f-bdce-9746bbbae05c","range":0,"rating":5,"reply":"We deeply cherish your trust in us as your safety net! Thanks for highlighting Shyton's helpful, professional service during your move preparation.","replyTime":"2025-09-19T09:39:00","review":"We have been preparing for a big move and I panicked and ordered a storage unit. In the end we didn’t need the facility but the people at Extra storage were so helpful and made renting the unit so easy. I spoke on the phone with Shyton Gilbreath, who was the person at the actual facility, and he was extremely helpful and very professional. Even though we didn’t actually use the unit, we are grateful to them for being a safety net and helping us when we did (then didn’t) need them!","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Aubrey S."},{"reviewId":"0b05e874-e6e6-4f90-afbb-610b226682e9","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Amber. Our property manager is dedicated to providing excellent service. Thank you for choosing Extra Space Storage.","replyTime":"2025-09-16T08:14:00","review":"The property manager was patient and understanding and helpful it's very clean and modern","source":"Google","submissionTime":"2025-09-15T00:00:00","userName":"Amber D."},{"reviewId":"bc88584c-8f42-4694-adfd-1528dafbd577","range":0,"rating":1,"reply":"Please accept our apologies for the manager's disrespectful behavior. This is unacceptable and needs immediate attention. Please contact us at (405) 267-0179.","replyTime":"2025-09-08T08:02:00","review":"The manager exhibited a complete lack of respect towards my team members. I am incredibly disappointed with the poor level of customer service. This situation needs to be addressed immediately.","source":"Google","submissionTime":"2025-09-07T00:00:00","userName":"Marco L."},{"reviewId":"0e0b1b68-64a2-41e3-8a12-71574ad4aafe","range":0,"rating":5,"reply":"We are honored to hear you chose us for storage! Thanks for the awesome feedback, Chelsey.","replyTime":"2025-08-30T11:20:00","review":"Well I picked them to store at so pretty awesome","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Chelsey J."},{"reviewId":"e12a17dd-381a-4f5a-9de0-bcb7b3ba5021","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with Shyton! So glad our clean facility and temperature control keep your valuables safe.","replyTime":"2025-08-21T08:35:00","review":"Shyton was very informative and helpful. He gave me a showing of the storage units to see what size would work best for me. The facility is clean and well maintained. Definitely will be here for a while! I love that it is temperature control to keep my valuables safe.","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"Danielle M."},{"reviewId":"d0af0317-0933-4828-9b73-573c2c8cb890","range":0,"rating":5,"reply":"Thank you for your review! So glad Shyton provided fantastic service, and you found your clean, spacious unit perfect.","replyTime":"2025-08-13T15:53:00","review":"Man, this place is awesome, the Manager Shyton was fantastic knew exactly what to do. He answered all my questions, the unit is clean spacious. I recommend this place definitely","source":"Google","submissionTime":"2025-08-13T00:00:00","userName":"Johnny U."},{"reviewId":"dcb5cf54-b7da-4396-8979-124f606af32f","range":0,"rating":3,"reply":"We are delighted to hear your stuff was safe and the climate control was perfect, Katie!","replyTime":"2025-07-13T11:25:00","review":"This been a wonderful experience. My stuff was safe and the climate control was perfect.","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Katie D."},{"reviewId":"4b3fba95-c9be-4fb6-979e-dc1382810e2a","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear you found our climate control unit convenient and protective for your items.","replyTime":"2025-07-17T08:23:00","review":"Nice climate control unit, extremely convenient, never in the elements when moving your items.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Lyn M."},{"reviewId":"c9811662-ba80-4048-bc32-a8f690a1d9b8","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Mr. Gilbert. Your feedback is incredibly valuable.","replyTime":"2025-07-17T09:23:00","review":"Mr. Gilbert seems to be a great guy. From the time I’ve known that someone else was in control he has been on top of it. He made sure my storage was locked up and secured. I really appreciate it.","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Joel B."},{"reviewId":"6a6596af-5ace-4c60-9ece-a660b0ba5a3b","range":0,"rating":5,"reply":"We are delighted to hear your stuff was safe and the climate control was perfect, Katie!","replyTime":"2025-07-13T11:25:00","review":"This been a wonderful experience. My stuff was safe and the climate control was perfect.","source":"Google","submissionTime":"2025-07-12T00:00:00","userName":"Katie D."},{"reviewId":"320d0778-122b-4505-8a63-4dbee7228606","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our professional and attentive customer service!","replyTime":"2025-07-11T11:39:00","review":"Great customer service and handled everything professionally and attentively","source":"Google","submissionTime":"2025-07-10T00:00:00","userName":"griselda 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