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Thank you, Samuel!","replyTime":"2026-07-20T08:49:00","review":"Extremely great service. Darrell gave Amazing customer service.","source":"Google","submissionTime":"2026-09-14T00:00:00","userName":"Samuel D."},{"reviewId":"a71ba6c5-5973-4397-8e65-8654c4781b77","range":0,"rating":5,"reply":"Thank you for your wonderful review Arianna! We're so glad to hear that Darrell provided you with such helpful, patient, and kind service. We will be sure to share your kind words with Darrell and the team. We appreciate your business!","replyTime":"2026-09-04T14:21:00","review":"Darrell is extremely helpful patient and kind and I would do business with him anytime. Great work!","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Arianna H."},{"reviewId":"1dd90b33-3a10-457f-a56d-6c8a315f12a6","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Kessie! We're glad to hear about your positive experience, Pharyn-Alexis.","replyTime":"2026-09-03T12:24:00","review":"Kessie was absolutely awesome! She was extremely helpful and very efficient. She provided me with all information and made me feel comfortable with the entire process! Thank you Kessie","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Pharyn-Alexis T."},{"reviewId":"709e9da6-ac86-47a0-a302-51a7afc8233d","range":0,"rating":5,"reply":"We're delighted to hear that Darrell was very helpful during your rental process, Lakendric!","replyTime":"2026-08-28T14:08:00","review":"Darrell was very helpful and inquisitive about the rentals! Very much appreciated!","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Lakendric W."},{"reviewId":"7e6a126d-2582-4155-9772-2afaec12c868","range":0,"rating":5,"reply":"Hi Jessica, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2024-02-09T16:29:00","review":"Perfect quality and affordable units. Customer service was good as well","source":"Google","submissionTime":"2026-08-21T00:00:00","userName":"Jessica P."},{"reviewId":"d01a5223-12f3-4a03-8816-0ef63b411212","range":0,"rating":5,"reply":"Thank you for sharing your experience, Nette! We're glad Extra Space Storage delivered for you.","replyTime":"2026-08-07T13:09:00","review":"Absolutely wonderful!","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Nette M."},{"reviewId":"72f95039-0654-4e38-b586-67b56d43dfb8","range":0,"rating":5,"reply":"We are honored to hear Kessy made a great impression! We're glad the access system works well for you, Brittany. Welcome to Extra Space Storage!","replyTime":"2026-08-04T10:06:00","review":"Kessy helped us out and was real nice I love how yall access work I will love it here","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Brittany H."},{"reviewId":"19123f04-4811-4616-9ec8-4718a6060983","range":0,"rating":5,"reply":"Thank you for your review! We're glad our team member was helpful and made your experience a great one.","replyTime":"2026-08-04T10:06:00","review":"she was very nice an helpful","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Redhot F."},{"reviewId":"21f0bdad-09ea-4ce3-99c7-fa7176dcfafb","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Rushanda! Daryl's patience and kindness reflect our commitment to every customer. We'll pass along your kind words!","replyTime":"2026-08-03T13:43:00","review":"I called in because my storage fee changed and I did not receive the notification in time. Daryl Assistiant Manager at the Old Canton Road location stepped in and made it happen!! Thank you so much Daryl for your patience, kindness and understanding!! May God bless you and Extra Storage Space!!","source":"Google","submissionTime":"2026-08-03T00:00:00","userName":"Rushanda D."},{"reviewId":"ee85e36e-4ddb-48c2-b2ca-1059d58a8039","range":0,"rating":5,"reply":"We are delighted to hear about our employees and facility. Thank you for choosing Extra Space Storage for your business needs, Robert. ","replyTime":"2026-08-01T15:02:00","review":"Yeah, the best employees the nicest facility.This is the place to do your business.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"robert s."},{"reviewId":"52971ae5-a297-4a25-993b-050737ff08e8","range":0,"rating":5,"reply":"Thank you for your review, Rebecca! We're glad the service met your expectations. We look forward to serving you again.","replyTime":"2026-08-02T09:48:00","review":"Excellent service!  Thank you!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Rebecca R."},{"reviewId":"eed23216-8453-461f-9c9e-87bfb11094b1","range":0,"rating":5,"reply":"Thank you, Charmel! We're proud she delivered such a wonderful experience. We'll make sure she knows your kind words.","replyTime":"2026-07-27T09:31:00","review":"She was wonderful from start to finish she deserves all great things","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Charmel W."},{"reviewId":"7c0b2cbe-8cf8-4b73-87f4-300d9b732947","range":0,"rating":5,"reply":"We are delighted to hear Darrell made the process easy! We'll share your kind words with him. Thank you, LaToya!","replyTime":"2026-07-27T11:09:00","review":"Darrell was very easy to work with! Great attitude! And made the process easy!!!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"LaToya R."},{"reviewId":"5c7ae683-e30b-46e0-b7c1-1ec08f4e4a71","range":0,"rating":5,"reply":"Thanks for sharing, Danasia! Mr. Daryl is a great example of our team's commitment to helping customers with everything they need.","replyTime":"2026-07-20T16:21:00","review":"Mr. Daryl has good customer service and he helped me with everything I need","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Danasia C."},{"reviewId":"6e143a0c-34f9-4e81-96a1-824d85d7379a","range":0,"rating":5,"reply":"We are glad to hear Ivonne made your storage experience smooth and easy. We'll share your kind words with her!","replyTime":"2026-07-09T13:41:00","review":"Ivonne was very helpful and made the whole process easy! She was friendly, professional, and took the time to answer my questions and explain everything clearly. I really appreciated her patience and good customer service. Thanks to Ivonne, getting my storage unit at Extra Space Storage was a smooth experience!","source":"Google","submissionTime":"2026-07-09T00:00:00","userName":"RAmal D."},{"reviewId":"948375d8-b754-400b-beeb-bc6cd8c55919","range":0,"rating":5,"reply":"We are elated to hear our agent was informative, helpful, and provided great customer service. Ashley, we appreciate your kind feedback!","replyTime":"2026-07-08T09:13:00","review":"The agent that I got was very informative and helpful and very nice. She answered all my questions and she gave great customer service.","source":"Google","submissionTime":"2026-07-08T00:00:00","userName":"ASHLEY T."},{"reviewId":"33e41acf-3877-4ae8-8e46-56b923ed359b","range":0,"rating":5,"reply":"Thank you for your kind words about Ivone! We appreciate your recommendation, Cliff.","replyTime":"2026-07-02T12:44:00","review":"Ivone was lovely & very nice assisting me with my inquiries highly recommend her services!","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Cliff C."},{"reviewId":"5132270e-6b43-48bc-a9c9-07501a577b23","range":0,"rating":5,"reply":"Thank you for your review, MsBre Bre! We are thrilled to hear your experience has been great and you feel safe at your unit.","replyTime":"2026-06-24T13:38:00","review":"My experience has been great and i feel safe every time i go to the unit","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"MsBre B."},{"reviewId":"676fb406-a16f-41d6-8f04-e1d808c57801","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our clean and professional facility!","replyTime":"2025-12-03T12:09:00","review":"Meyouna was professional, knowledgeable, and made my experience smooth and stress-free. Excellent customer service.","source":"Google","submissionTime":"2026-06-21T00:00:00","userName":"MéMé"},{"reviewId":"b6c350ac-1108-44a3-952f-61abe09e1d3b","range":0,"rating":5,"reply":"Thanks, jeff! We're glad our staff made a great impression. We appreciate you sharing your experience with Extra Space Storage.","replyTime":"2026-06-13T14:46:00","review":"Staff was great!!!","source":"Google","submissionTime":"2026-06-13T00:00:00","userName":"jeff c."},{"reviewId":"da881d9e-01d5-4287-897b-c0588160ef45","range":0,"rating":5,"reply":"Thank you for your review, Tyler! Great experiences and good people are what we strive for at Extra Space Storage.","replyTime":"2026-06-12T14:20:00","review":"Great experience and good people","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Tyler W."},{"reviewId":"10dd7482-4b1a-4580-adec-b6355f3d7b9a","range":0,"rating":5,"reply":"We are pleased to hear about your great experience, Haley! Our staff takes pride in being helpful. Thanks for sharing!","replyTime":"2026-06-12T14:20:00","review":"The entire experience was great and the staff on duty was the nicest and most helpful.","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Haley W."},{"reviewId":"229cc42a-463c-415d-874b-564662ce2689","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Christopher. Thank you for your kind words about our staff.","replyTime":"2026-06-11T15:00:00","review":"Very nice and knowledgeable","source":"Google","submissionTime":"2026-06-11T00:00:00","userName":"Christopher D."},{"reviewId":"0f8ac7bb-c2ef-4a04-89cc-bffdb0afee89","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience, Elizabeth! Your kind words about our friendly service mean everything to us.","replyTime":"2026-06-05T13:34:00","review":"Great experience, friendly service!","source":"Google","submissionTime":"2026-06-05T00:00:00","userName":"Elizabeth M."},{"reviewId":"b7c01662-16bc-4962-bf4f-432defa4aa72","range":0,"rating":5,"reply":"Thank you for the kind words about Darrell! We're thrilled he made your move seamless and provided excellent service, Amber.","replyTime":"2026-06-04T09:02:00","review":"Darrell gave excellent service. Solved my problems and was extremely helpful to make my move seamless!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Amber D."},{"reviewId":"9c7aedf7-8374-4900-a6e7-e8d9a682ab15","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Darrell. We're thrilled he provided excellent service, Candice!","replyTime":"2026-06-04T10:23:00","review":"Darrell was very informative and knowledgeable. Thank you!","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Candice C."},{"reviewId":"1ba87ec3-7e95-43c8-9345-eba46231041d","range":0,"rating":5,"reply":"We are overjoyed to hear Darryl and Anna provided outstanding service! Thanks for recognizing their attentive care and helpful advice, Andrea.","replyTime":"2026-05-20T11:26:00","review":"Outstanding customer service from Darryl and Anna!! They were very attentive to my needs and gave great advice on how to maximize my temporary space! Thanks so much!","source":"Google","submissionTime":"2026-05-20T00:00:00","userName":"Andrea G."},{"reviewId":"128b5e0e-e5cd-45bb-b4ff-4f1efe2e526a","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our knowledgeable team and efficient service!","replyTime":"2026-05-18T15:32:00","review":"Fast, friendly, and efficient service! Very impressed with how knowledgeable the clerks were!","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"U-Rental I."},{"reviewId":"b23bab0b-2108-42cb-aa72-70583db40baf","range":0,"rating":5,"reply":"We are overjoyed to hear that Darrell provided fantastic service! Thank you for sharing your experience with us, Sabali.","replyTime":"2026-05-11T15:22:00","review":"Darrell was a fantastic guy !! Love his energy !","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Sabali G."},{"reviewId":"4b8b36b7-ea12-47a8-8788-f542d693cb7d","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that Darrell made your rough day better! We're lucky to have team members like him, Neshia.","replyTime":"2026-05-11T15:22:00","review":"Love Darrell’s attitude and personality it’s hard to find good people these days . I was already having a rough day but it definitely make it better . We need more people like him","source":"Google","submissionTime":"2026-05-11T00:00:00","userName":"Neshia J."},{"reviewId":"161141c0-2439-4eb7-b4c3-aff61831a296","range":0,"rating":5,"reply":"Thank you for choosing us Maegan! We're glad the setup was easy and your information is secure in our system.","replyTime":"2026-05-02T12:52:00","review":"Super easy for us to set up our storage! Wonderful job with getting our information stored in the system and very secure!","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Maegan M."},{"reviewId":"c77e5aa2-4b10-42a3-8ccd-6afa5b8c95b8","range":0,"rating":5,"reply":"Thank you for taking the time to share this feedback, Molly! We're thrilled our team exceeded your expectations with helpful, kind service.","replyTime":"2026-05-04T09:01:00","review":"Super helpful and kind! Went out of their way to make sure everything was dealt with properly! Highly recommend!","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Molly N."},{"reviewId":"ac955637-b52e-43da-9f42-3c5a16483927","range":0,"rating":5,"reply":"Thanks for the positive feedback, Kja'liah! We're glad our service met your expectations and appreciate you choosing Extra Space Storage.","replyTime":"2026-04-27T15:49:00","review":"Service was good !","source":"Google","submissionTime":"2026-04-27T00:00:00","userName":"Kha’Liah S."},{"reviewId":"a4d9732e-a30d-470c-9ae4-b603c0d81c51","range":0,"rating":5,"reply":"Thank you for your positive experience! We're glad to hear that our service was great and very helpful.","replyTime":"2025-05-04T12:27:00","review":"Service was great!! Very helpful!","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Darcie"},{"reviewId":"004d6ec2-3681-464e-a4a5-2700886cf7c2","range":0,"rating":5,"reply":"Your review is appreciated, Keisha! We're glad our team was friendly and helpful with your storage needs.","replyTime":"2026-04-17T13:57:00","review":"Was very friendly and helpful. Received a storage","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Keisha L."},{"reviewId":"9ec6afab-22c8-422f-84d0-0fc91eb27ff1","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Kleonta! Thank you for highlighting our straightforward approach and ease of working together.","replyTime":"2026-04-17T16:21:00","review":"Great person easy to work with and straight foward","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Kleonta W."},{"reviewId":"97e92c77-e1ff-4b68-b779-2ed73b9f78fe","range":0,"rating":5,"reply":"Your positive feedback about Darrell's helpful and respectful service means everything to us, Sherida. We're thrilled he exceeded expectations.","replyTime":"2026-04-17T16:22:00","review":"Darrell was such an easy person to work with. He answered all my questions in such a helpful and respectful way.","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Sherida M."},{"reviewId":"8014cd98-2908-4332-98f6-83670e8553ee","range":0,"rating":5,"reply":"Thank you for the positive feedback, Essence! We appreciate you choosing Extra Space Storage for your storage needs.","replyTime":"2026-04-14T14:50:00","review":"great","source":"Google","submissionTime":"2026-04-14T00:00:00","userName":"Essence M."},{"reviewId":"c0060462-0372-451e-88c3-16d878d63ea9","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Kessi and our service. We're thrilled you found us easy to work with, Jeremy.","replyTime":"2026-04-11T13:04:00","review":"Very nice. Easy to do business with. Kessi was very helpful kind and friendly.","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Jeremy H."},{"reviewId":"8fae7fbe-9436-4a30-9a0b-07b3b486f0ff","range":0,"rating":5,"reply":"Thank you for your review, Becky! We're glad to hear Daryl provided excellent service and was able to answer all of your questions while helping you get set up for your college student in MS. It's wonderful to know that you experienced the same ease and staff kindness that you appreciated during your visit last summer. We truly appreciate your recommendation and are pleased that Extra Space continues to meet your expectations across multiple visits.","replyTime":"2026-04-03T12:27:00","review":"Daryl was awesome! I’m out of state reserving for my college student in MS.\nHe answered all of my questions and got us set up and ready to go! We loved the ease of Extra Space and the kindness of the staff last summer and I am happy to find it the same way this summer. Highly recommend!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Becky R."},{"reviewId":"ca6c0338-c706-4d1b-a1ef-11e96448cd8b","range":0,"rating":5,"reply":"We're excited to hear that Darrell provided excellent service and made your experience smooth! Thank you for sharing your feedback, Kae.","replyTime":"2026-04-03T13:09:00","review":"Darrell assisted me, truly appreciate his patience and time! Made everything smooth! 10/10","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Kae T."},{"reviewId":"ca48eb5c-ae18-40e5-b035-0c32c112b906","range":0,"rating":5,"reply":"We're ecstatic to hear that you found our team very helpful and that everything was explained well! Thank you, Karissa, for your feedback.","replyTime":"2026-04-01T18:24:00","review":"Very helpful and explained everything well!","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Karissa L."},{"reviewId":"aba81503-98b1-4e25-a671-69b9600bc7c6","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thanks, Jahlyn, for choosing Extra Space Storage and sharing your positive experience!","replyTime":"2026-03-24T18:28:00","review":"Great service","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Jahlyn G."},{"reviewId":"fb976d55-e470-4bf0-8f1f-576d8df2065a","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, JasmineD! Thank you for sharing your experience with us.","replyTime":"2026-03-16T11:33:00","review":"Great experience.. Great Customer Service…!! Excellent","source":"Google","submissionTime":"2026-03-16T00:00:00","userName":"JasmineD P."},{"reviewId":"81ecdb3c-632a-4c47-8bae-9d06455d6d29","range":0,"rating":1,"reply":"We apologize for any inconvenience with pricing changes, payment processing, and communication issues. Please contact us at (601) 500-7854 to resolve these concerns.","replyTime":"2026-03-15T14:00:00","review":"I cannot wait to get back and move my stuff out of this storage. #1)once you are in there a couple months, they JACK up the prices. #2)We had our card get compromised and had to switch cards. Either their system isn’t retaining the info or the data entry is incorrect. So then they call a number that is rarely answered.  We have told them numerous times a good phone number to reach us and they keep calling one that we don’t answer for days. Then you end up with late charges. 3)Gail is SO nasty, I won’t even deal with her anymore. Cannot admit she made a mistake and got super nasty on the phone when I asked why they are still calling the number they are.  Good luck people if you use them. I won’t ever again.","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Danielle L."},{"reviewId":"ec3469be-7a35-4327-9618-97aecdf9f7fc","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Kessie. We are excited to hear that she was a great help to you during a difficult time.","replyTime":"2026-03-11T15:27:00","review":"Kessie was a great help with getting me a storage unit. She was a blessing in a very difficult time. I truly appreciate her customer service and support.","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Joline H."},{"reviewId":"a760caeb-3bd2-4edd-86cb-4ce7f195e529","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Dan! We're so glad to hear you had a great experience and that our team’s communication, follow-up, and customer service stood out. We truly appreciate your support and are grateful to have you as our customer!\n","replyTime":"2026-03-05T07:34:00","review":"Great communication and follow up. Super helpful! Great promotional rate! Friendly, nice, excellent customer service! Grateful!","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Dan S."},{"reviewId":"51cfceed-c12f-403e-805d-8cf90020b6cb","range":0,"rating":5,"reply":"Thank you for trusting us with your first storage experience, Larry! We’re so pleased to hear everything went smoothly, and we’ll be sure to pass along your kind words to Daryl for his outstanding service","replyTime":"2026-03-01T15:00:00","review":"I have never needed to rent storage space before but, I will say, this was a very easy, seamless process.  Shout out to Daryl for his excellent customer service.","source":"Google","submissionTime":"2026-03-01T00:00:00","userName":"Larry H."},{"reviewId":"4c76c6a7-f348-46ef-a427-04ac6b828a78","range":0,"rating":5,"reply":"We are happy to hear that you found our team helpful and cheerful. Thank you for sharing your experience with us!","replyTime":"2026-02-12T10:15:00","review":"Always helpful and cheerful","source":"Google","submissionTime":"2026-02-17T00:00:00","userName":"Jacqueline J."},{"reviewId":"2b98bd2b-ba16-4a6a-b52c-f563c297d90c","range":0,"rating":5,"reply":"We are happy to hear that you found our service very helpful. Thank you for the recommendation!","replyTime":"2026-02-13T16:33:00","review":"very helpful definitely recommend","source":"Google","submissionTime":"2026-02-13T00:00:00","userName":"kristina t."},{"reviewId":"9768b039-da1f-4dab-afd7-0cf75bb17063","range":0,"rating":5,"reply":"We deeply cherish your feedback about our convenient location, cleanliness, and perfect temperature. Thanks for noting our facility's lighting and atmosphere!","replyTime":"2026-02-10T07:48:00","review":"It is conveniently located, clean and easily accessible. There was nice music playing, it's well lit inside and the temperature was perfect. I was impressed with the facility overall.","source":"Google","submissionTime":"2026-02-09T00:00:00","userName":"Myra S."},{"reviewId":"5e34c68f-e922-45cd-a02f-ac7a83444f55","range":0,"rating":5,"reply":"We deeply cherish your feedback! Thanks for choosing Extra Space Storage and sharing your great experience with us.","replyTime":"2026-02-07T13:20:00","review":"Service was great!!","source":"Google","submissionTime":"2026-02-07T00:00:00","userName":"Makayla M."},{"reviewId":"268644bf-07f3-4690-9a24-c3648ed1a0da","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our customer service team. Thank you for sharing your feedback!","replyTime":"2026-02-06T11:09:00","review":"Thanks so much very helpful & so very kind costumer service was everything Mr Darryl was very nice ms Kassie was a great person as well thanks for answering my questions and being patience with me","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Lakeisha"},{"reviewId":"29df6527-fb63-4537-91ad-4eca01d5a007","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Darrell provided awesome customer service! Thanks for the great feedback, Monica!","replyTime":"2026-02-02T18:06:00","review":"Darrell Body was awesome! Great customer service!!","source":"Google","submissionTime":"2026-02-02T00:00:00","userName":"Monica C."},{"reviewId":"9ea11d2e-4f72-4924-a1a8-3bb05d37575f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad our team provided clear guidance and excellent service.","replyTime":"2026-01-23T10:46:00","review":"Great services overall. Very informative and made sure I knew how to do everything before leaving.","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Tim S."},{"reviewId":"9bdbcb46-aaf0-4da0-b5bb-de83ac28cc83","range":0,"rating":5,"reply":"Thank you for sharing! Thrilled Kessie made your move simple and peaceful. We're glad to partner with you this season!","replyTime":"2026-01-24T07:51:00","review":"Moving is stressful! Extra Space Storage on Old Canton Road, Jackson, MS, made the impossible situation simple, nimble, peaceful, and safe! Team member Kessie was deeply engaged, prompt, knowledgeable, helpful, and JOYFUL! So glad to partner with Extra Space Storage for this season!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Bishop S."},{"reviewId":"0e4afd46-389f-45e2-9148-0b784b673987","range":0,"rating":5,"reply":"Thank you for sharing! Thrilled Kessie made your move simple and peaceful. We're glad to partner with you this season!","replyTime":"2026-01-24T07:51:00","review":"Moving is stressful! Extra Space Storage on Old Canton Road, Jackson, MS, made the impossible situation simple, nimble, peaceful, and safe! Team member Kessie was deeply engaged, prompt, knowledgeable, helpful, and JOYFUL! So glad to partner with Extra Space Storage for this season!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Bishop S."},{"reviewId":"296d98b3-6a17-484c-a9f7-f44af504e583","range":0,"rating":5,"reply":"We are grateful for Lori's wonderful service during your stressful move! Your feedback about our easy process means everything.","replyTime":"2026-01-18T09:07:00","review":"Lori was absolutely wonderful! Moving is so stressful so having her help us from the moment we reserved the space until move in made the process so easy which took a huge stress off of us. I am grateful!!","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Lauren E."},{"reviewId":"d2c9be68-7694-4726-b3db-9ceadf4dc91d","range":0,"rating":4,"reply":"We're glad to hear you found our facility clean and our customer service great. Thank you for your feedback.","replyTime":"2026-01-16T15:03:00","review":"Easy, smooth process. Hidden fees, with switch and bait but the facility is clean and fhe customer service is great","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Alicia F."},{"reviewId":"5a7e1471-6deb-40fc-84bf-f2383c340a45","range":0,"rating":5,"reply":"We are privileged to have provided you with a lovely experience. Thank you for your feedback.","replyTime":"2026-01-16T15:04:00","review":"Always a lovely experience","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Wesley C."},{"reviewId":"a15c2ca7-401a-4a01-945c-820d13e5508f","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled Darrell provided thorough information and awesome help with your storage needs.","replyTime":"2026-01-17T13:47:00","review":"DARRELL is a awesome help he was thorough with all the information","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Fli B."},{"reviewId":"c4a58886-0333-43a6-b65e-7e3e4795c05c","range":0,"rating":5,"reply":"We are privileged to have provided you with a lovely experience. Thank you for your feedback.","replyTime":"2026-01-16T15:04:00","review":"Always a lovely experience","source":"Google","submissionTime":"2026-01-16T00:00:00","userName":"Wesley C."},{"reviewId":"13c0162e-f475-484e-a35b-4a0ed080f0cb","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your amazing experience with Extra Space Storage!","replyTime":"2026-01-15T16:31:00","review":"Absolutely Amazing!!!","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Microlocs B."},{"reviewId":"c8380433-0257-4a14-b088-f0ff06dc5eed","range":0,"rating":5,"reply":"We are thrilled to hear you found our team friendly and knowledgeable. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-06T18:06:00","review":"Great and very friendly. Definitely knew her job well","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"TaTrina D."},{"reviewId":"5d37c680-89d6-408a-b7e5-4a4037ad0fe7","range":0,"rating":5,"reply":"We are ecstatic to hear about your excellent four-year experience! Thanks for recognizing Darryl and our team's professionalism and security.","replyTime":"2026-01-02T13:00:00","review":"Wanted to give a shout out Darryl and the staff at Extra Space Storage on Old Canton Rd,  Jackson, MS. I moved my 2 bedroom apt worth of things in on Dec 30, 2021. Moved out on Dec 27, 2025. I had not been back to the facility since I moved in. When I opened the storage, everything was the same! Nothing was missing.  No physical damage, no odor. The facility itslef was very clean, very secure and the staff was friendly, professional and helpful. Darryl and team… thank you!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Archie K."},{"reviewId":"0d353a3e-4b36-492a-9618-d60f9ac7f0b3","range":0,"rating":5,"reply":"Your positive experience means a lot! We understand pricing concerns and work to provide competitive storage solutions.","replyTime":"2025-12-23T17:03:00","review":"Price is to high","source":"Google","submissionTime":"2025-12-23T00:00:00","userName":"Stacy T."},{"reviewId":"99402c8e-ffa8-4941-a5da-b4bf1414e087","range":0,"rating":5,"reply":"We are glad to hear you found our services great! We appreciate your positive feedback about your experience.","replyTime":"2025-12-13T15:21:00","review":"Great services kessie","source":"Google","submissionTime":"2025-12-13T00:00:00","userName":"Ronald P."},{"reviewId":"7a151b58-a2a4-4a0f-b1a4-068be39ccce0","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Kessie! We're delighted she provided great service.","replyTime":"2025-12-06T15:58:00","review":"Kessie was great !","source":"Google","submissionTime":"2025-12-07T00:00:00","userName":"Kiana “."},{"reviewId":"d5f4cf26-0a79-4b8f-bd27-ca63e9805edc","range":0,"rating":5,"reply":"We are pleased to hear about your great experience! We look forward to serving you again.","replyTime":"2025-12-06T11:18:00","review":"Great experience will definitely be back!","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Courtney C."},{"reviewId":"d8dfe1d8-0a2c-44ac-b780-829d9cb69410","range":0,"rating":5,"reply":"Thanks for the positive feedback about our storage facility! We appreciate you taking the time to share your experience.","replyTime":"2025-12-05T18:59:00","review":"Great Storage Facility!!","source":"Google","submissionTime":"2025-12-05T00:00:00","userName":"Johnny F."},{"reviewId":"a0e6e9d5-f1af-4e18-9df1-807116bc81ea","range":0,"rating":5,"reply":"We are glad to hear Darrell provided great, knowledgeable service. We appreciate your positive feedback about your experience.","replyTime":"2025-12-03T12:06:00","review":"Darrell was great to work with and very knowledgeable","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Shelene J."},{"reviewId":"ff440608-69f9-422c-83d9-9a09d98f719a","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our clean and professional facility!","replyTime":"2025-12-03T12:09:00","review":"CLEAN & PROFESSIONAL.","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"MéMé"},{"reviewId":"7925579d-d507-4a62-873c-dcc71923e3ad","range":0,"rating":5,"reply":"We are happy to hear you had a great experience at Extra Space Storage. Thank you for your wonderful feedback.","replyTime":"2025-11-21T14:24:00","review":"Very friendly and great atmosphere!","source":"Google","submissionTime":"2025-11-21T00:00:00","userName":"Tasha P."},{"reviewId":"287e3cf6-64e8-4a06-a9ec-cada3ba04167","range":0,"rating":5,"reply":"We are glad to hear Jessie made your storage process easy with patience and kindness!","replyTime":"2025-11-19T07:44:00","review":"Jessie was patient & kind.  Made the process easy!","source":"Google","submissionTime":"2025-11-17T00:00:00","userName":"Javonda S."},{"reviewId":"08d811fb-bfb5-4ffc-b51f-f562a321606f","range":0,"rating":5,"reply":"We are privileged to hear getting storage was hassle-free! Thanks for recognizing our helpful team members.","replyTime":"2025-11-07T10:27:00","review":"Getting a storage was a breeze, no hassle! The team members were a great help!","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Jullia N."},{"reviewId":"df44d7c2-c169-44ea-b2ae-c74717fcd2fa","range":0,"rating":5,"reply":"We are grateful for your kind words about our amazing staff and clean storage areas, Charles Ray!","replyTime":"2025-11-07T18:22:00","review":"Staff us amazing.  Storage area is very clean","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"Charles R."},{"reviewId":"c9b0dfae-d672-4095-88e8-3e44b85680b2","range":0,"rating":5,"reply":"Thanks for highlighting our friendly, helpful team! We appreciate your positive feedback about your experience with us.","replyTime":"2025-11-07T18:27:00","review":"Very friendly helpful crew","source":"Google","submissionTime":"2025-11-07T00:00:00","userName":"kutter C."},{"reviewId":"cfd58a25-e7c9-4a8e-9cea-887efae3cc33","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Kessie! We're thrilled she provided such knowledgeable and professional service throughout your storage experience.","replyTime":"2025-11-01T10:03:00","review":"Great experience! Kessie was truly Outstanding! From our initial conversation over the phone to check prices and get information Kessie demonstrated knowledge and professionalism. She truly knows her business and is able to articulate every aspects of storage at Extra Space Storage!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Walter J."},{"reviewId":"732611c0-0c40-4856-8685-d1375e8d90fd","range":0,"rating":5,"reply":"Thank you for your review, Mia! We're thrilled our customer service team provided you with amazing 10/10 service.","replyTime":"2025-11-01T12:11:00","review":"10/10 customers service was amzaing","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Mia"},{"reviewId":"b55c1390-df5a-4e44-ba64-5b614b3a2fc4","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Thank you for choosing Extra Space Storage.","replyTime":"2025-11-01T13:23:00","review":"Good","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Deon H."},{"reviewId":"d03ad38a-2f0d-42f7-939c-bc5de681b2d5","range":0,"rating":5,"reply":"Thank you immensely for highlighting Kessie's awesome customer service! We're thrilled she made your experience excellent.","replyTime":"2025-10-27T17:07:00","review":"Excellent Customer Service from Kessie.  She's AWESOME","source":"Google","submissionTime":"2025-10-27T00:00:00","userName":"Richard C."},{"reviewId":"6b471b60-6d0c-4521-8796-e98603db21e6","range":0,"rating":5,"reply":"Thank you for the wonderful feedback! We're thrilled Darrell made your experience welcoming and stress-free.","replyTime":"2025-10-24T11:31:00","review":"Darrell body is awesome made the experience less stressful and very welcoming","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Moment’sWith M."},{"reviewId":"9db3cfc2-9e30-4dd0-9e79-bed6f4b0d406","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Thank you for recognizing our team's informative service and excellent work.","replyTime":"2025-10-25T15:06:00","review":"Excellent service. Very informative. Very good job","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Meghan D."},{"reviewId":"3cc51244-156d-4d47-8dd6-791705ba188e","range":0,"rating":5,"reply":"Thanks for the kind words about our store and recognizing Mr. Derrell Body's great help!","replyTime":"2025-10-23T12:13:00","review":"Store is Great and Mr. Derrell Body was a great help !!!!!!","source":"Google","submissionTime":"2025-10-23T00:00:00","userName":"Robert R."},{"reviewId":"d00a4323-e3d6-4f5c-a035-56ed5797d99c","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you found our team friendly and helpful.","replyTime":"2025-10-23T08:22:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Tamara E."},{"reviewId":"96e15180-cbc9-4367-8396-ce7d5d0fea51","range":0,"rating":5,"reply":"Thank you for your review, Joseph! We're glad our facility was helpful and clean for your storage needs.","replyTime":"2025-10-11T16:44:00","review":"Very helpful and clean","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Joseph"},{"reviewId":"d4309782-1dcf-4c7b-b1d8-94db79c69317","range":0,"rating":5,"reply":"We greatly appreciate your kind words! So glad Darryl & Kessi helped you find the perfect storage size each time. Thanks for recommending us!","replyTime":"2025-10-04T15:31:00","review":"Customer service is 10/10 they helped me pick the right size for my things each time whether I downsized or got a bigger one. I definitely recommend this location. Darryl & Kessi are the sweetest!!","source":"Google","submissionTime":"2025-10-04T00:00:00","userName":"Nene D."},{"reviewId":"c0ae2f11-aad8-4f46-9651-d0c1b574cfc5","range":0,"rating":5,"reply":"We greatly appreciate your amazing experience! So glad Darrell B and Kessie R provided professional, kind service. Thanks for choosing us!","replyTime":"2025-09-30T07:33:00","review":"AMAZING experience with Extra Space Storage in Jackson, MS at their Old Canton Road location!! Darrell B and Kessie R were the BEST - both were extremely professional and kind  ~ this company was referred to me and I can now see why!  ?? Thank you both for everything!! :)","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"CAROLINE"},{"reviewId":"e7d7a5a9-4342-4922-aabc-dd7823787b27","range":0,"rating":5,"reply":"We are glad to hear our team member was professional and helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-09-28T08:25:00","review":"He was very professional and helpful.","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"nyeko 1."},{"reviewId":"c37ce3d1-f43a-49a8-97d9-6d81367a3e1e","range":0,"rating":5,"reply":"Your positive experience with Darrell is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2025-09-28T08:31:00","review":"Darrell was amazing!!! He stayed to help us when it was time for him to get off. Thank you so much Darrell is the one you need to handle your storage process. Thank you so much","source":"Google","submissionTime":"2025-09-27T00:00:00","userName":"Vernice E."},{"reviewId":"de52c2ca-0fa3-4da0-b319-59515e946778","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're so glad you had a great experience with our staff.","replyTime":"2025-09-11T09:47:00","review":"Great staff great place","source":"Google","submissionTime":"2025-09-10T00:00:00","userName":"Charles B."},{"reviewId":"f8a7f6b7-542d-4772-8da2-62f7540fe3e0","range":0,"rating":5,"reply":"Thank you for your wonderful review, Leah! We're so glad to hear that Lori made your move seamless and that you love our clean facility with its great amenities. It's fantastic that you found our carts, dumpster, water, and clean restroom helpful during your moving process. We appreciate you noticing the easy access to packing supplies as well. Your recommendation means a lot to us, and we're thrilled that you'll consider us for any future storage needs. Thank you for choosing Storage Max!","replyTime":"2025-09-09T07:44:00","review":"I can’t say enough about the quality of this Storage Max and Lori in the office. The facility is extra clean with plenty of carts, dumpster, water and a clean restroom. I’ve just spent several days cleaning out my big unit and moving to a smaller one. Lori made this all so easy and seamless and fast. She’s a positive and warm person whom I look forward to speaking with when there. She always offers water and easily answers any and all questions.  Another plus is having access to packing supplies right there. I highly recommend this Storage Max and will only use them for any future needs. - Leah","source":"Google","submissionTime":"2025-09-08T00:00:00","userName":"Leah B."},{"reviewId":"8c2889ec-bea3-40b9-88de-8c53fa52b93f","range":0,"rating":5,"reply":"We are thrilled to hear about Kessie's great hospitality and professionalism! Thanks for recognizing her excellent service.","replyTime":"2025-08-05T11:39:00","review":"Kessie is the best she shows great hospitality and  professionalism.","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Shateeka C."},{"reviewId":"1d2a221d-10dc-4798-a1df-53f899a22c82","range":0,"rating":5,"reply":"We are pleased to hear our agent provided knowledgeable and helpful service. Your feedback means everything to us!","replyTime":"2025-09-04T08:11:00","review":"The agent was knowledgeable friendly & extremely helpful.","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Jacque J."},{"reviewId":"07ffd24f-8d79-47bd-b9ef-0c00eea144d8","range":0,"rating":5,"reply":"We are overjoyed to hear Cass made your experience less stressful with her knowledge and helpfulness!","replyTime":"2025-09-04T11:41:00","review":"Cass was Great!  She was very knowledgeable and helpful made my experience less stressful\nThank you for your skills and customer service","source":"Google","submissionTime":"2025-09-03T00:00:00","userName":"Bridgett S."},{"reviewId":"066a94df-b0de-4c7c-95d0-0099f77fe6a4","range":0,"rating":5,"reply":"We are delighted to hear you found our service great and excellent! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-26T07:45:00","review":"Great Service Excellent","source":"Google","submissionTime":"2025-08-25T00:00:00","userName":"rita b."},{"reviewId":"719baa6c-29b7-48a5-b0bc-3ded1e5e1e88","range":0,"rating":5,"reply":"Thank you for the kind words! We're thrilled you found our service nice and professional.","replyTime":"2025-08-23T12:25:00","review":"Very nice and professional","source":"Google","submissionTime":"2025-08-23T00:00:00","userName":"Stan B."},{"reviewId":"2652422f-8165-4594-9c14-bbd039a71f23","range":0,"rating":5,"reply":"Thanks for the amazing review, Kevin! So glad our team provided exceptional service. Your 10+ year loyalty means everything to us!","replyTime":"2025-08-23T16:50:00","review":"Just came in to get a storage unit and I must say the customer service from the 2 ladies were off the charts.  The flow was very professional and understanding.  I’ve rented here before, there is a reason I continue to use them but today I had to let others know how polite and professional the 2 were.  Very clean, top 10 indoor facility.  Been using them for over 10 years on and off.","source":"Google","submissionTime":"2025-08-22T00:00:00","userName":"Kevin W."},{"reviewId":"79cc8777-3392-4fbc-a42e-53416e0a7cb4","range":0,"rating":5,"reply":"Thank you for sharing your experience with us.","replyTime":"2025-08-21T17:39:00","review":"The agent was a pure professional and made the process very easy even though I had some document issues to resolve.","source":"Google","submissionTime":"2025-08-21T00:00:00","userName":"David C."},{"reviewId":"550d916c-2925-4f82-bd71-dadaef154d94","range":0,"rating":5,"reply":"Thank you immensely Angel! So glad you loved our clean facility and tremendous customer service. Your smile made our day too!","replyTime":"2025-08-09T11:49:00","review":"Great location, nice and clean, and their customer service was tremendous and that's hard to find these days. If I ever need a storage unit I will most definitely keep using them. And I forgot they greeted me with smile as entering.","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Angel H."},{"reviewId":"01f70b8c-c0f2-4632-8db1-abcb991f9244","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience! Thanks for highlighting our helpful team and clean facility.","replyTime":"2025-08-09T14:20:00","review":"Two employees on duty were extremely kind & helpful while assisting me with transferring to a larger unit. Everyone I’ve encountered has been very professional & the storage facility is always neat & clean.","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Jynn"},{"reviewId":"827e6615-2e13-41e7-bdba-04b274ba3fe9","range":0,"rating":5,"reply":"We are excited to hear you loved our storage unit and customer service! Thanks for choosing us.","replyTime":"2025-08-05T11:39:00","review":"Great storage unit and customer service.","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Karen M."},{"reviewId":"22e9770c-4690-49ec-bfae-98b67c79f791","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you had an awesome experience! Thanks for choosing us for your storage needs!","replyTime":"2025-08-05T14:23:00","review":"Awesome place to use!!! Needed to upgrade day of to a bigger unit and they were fast to helping me!","source":"Google","submissionTime":"2025-08-05T00:00:00","userName":"Madison B."},{"reviewId":"619ee26c-d36d-4b0d-9366-d1bc96497f28","range":0,"rating":5,"reply":"We are grateful you love your storage space! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-01T09:49:00","review":"Love my storage apartment! Ha","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Edward M."},{"reviewId":"c5b995c1-0fd6-4706-9f86-2e113fab3775","range":0,"rating":5,"reply":"We are ecstatic to hear about Darryl's attentive service! Thanks for recognizing his knowledge and care, Nativia.","replyTime":"2025-08-01T11:58:00","review":"Hey shout out to  Mr Darryl there at extra space ,he was very attentive and knowledgeable","source":"Google","submissionTime":"2025-08-01T00:00:00","userName":"Nativia T."},{"reviewId":"ecfd40dc-eac5-4312-831f-c03b1a1f9a9b","range":0,"rating":5,"reply":"We are grateful for your kind words about our friendly service and great people!","replyTime":"2025-07-26T16:49:00","review":"Very friendly service great people","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Ila C."},{"reviewId":"7a57a402-e11e-4d37-8946-220bd0271d05","range":0,"rating":5,"reply":"We are delighted to hear you found our storage great! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-12T09:36:00","review":"Great storage","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Cheryl B."},{"reviewId":"33fedbd3-c4bb-4bd4-871d-cfdc91d21b19","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Darrell! Thank you for recognizing his friendly and professional service.","replyTime":"2025-07-12T09:26:00","review":"Darrell was so nice, friendly & professional! Please come see him!","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Malayna B."},{"reviewId":"a139eacf-c543-4aed-953a-2a4afb0e7164","range":0,"rating":5,"reply":"We are delighted to hear you had a great experience with Darrell! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-12T09:25:00","review":"Haas a great experience with Darrell!","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Dr. K."},{"reviewId":"ffd23d42-7188-4b64-89f1-4a383c79d9e5","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our team's welcoming attitude!","replyTime":"2025-07-12T07:48:00","review":"Everyone has a good attitude and makes you feel welcome","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Vonte G."},{"reviewId":"047f2fd9-014f-4550-876a-1e3ec34ea897","range":0,"rating":5,"reply":"We are delighted to hear you think our management staff and facility is great! Thanks for the kind words.","replyTime":"2025-07-12T07:45:00","review":"The management staff and facility is great!","source":"Google","submissionTime":"2025-07-11T00:00:00","userName":"Monique A."},{"reviewId":"80c46b7f-121d-421c-bc13-8453f4d915da","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing our team's helpful and prompt service.","replyTime":"2025-07-06T11:09:00","review":"She was very helpful kind & prompt","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"Elizabeth S."},{"reviewId":"598a45c2-9e5a-4eeb-a155-8f2fb44b75b3","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our professional service! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-06T09:34:00","review":"Great service. Really professional. Would be a repeat customer.","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"gms K."},{"reviewId":"fb6c86ce-64c3-427f-a4f7-65a93971eecf","range":0,"rating":5,"reply":"We're pleased to hear that Kessie was a wonderful help! Thank you for sharing your experience with us.","replyTime":"2025-07-03T11:41:00","review":"Kessie was a wonderful help !","source":"Google","submissionTime":"2025-07-03T00:00:00","userName":"Ayana W."},{"reviewId":"a4c6b18a-e230-4c40-b13f-3aa5b33eae69","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our clean, secure storage and great customer service!","replyTime":"2025-07-02T13:11:00","review":"Clean environment . Great customer service rep. Helped me with all my needs. Storage unit is safe & secure","source":"Google","submissionTime":"2025-07-02T00:00:00","userName":"madam T."},{"reviewId":"66d9d27e-4c1b-4a51-b7a7-9cc06afe7bb4","range":0,"rating":5,"reply":"We're grateful for your kind words, Eva! Thank you immensely for recommending our clean storage units and friendly staff.","replyTime":"2025-06-28T09:38:00","review":"I went in looking for a good place to store my belongings the employees were very polite helpful and friendly and the storage unit is very clean I would highly recommend them","source":"Google","submissionTime":"2025-06-27T00:00:00","userName":"Eva S."},{"reviewId":"e849e7c4-060e-45a4-92e9-86cfb28480cf","range":0,"rating":2,"reply":"We understand your frustration with the pricing increases. We appreciate you noting our nice staff. Please contact us at (601) 500-7854 to discuss your concerns.","replyTime":"2025-06-21T16:41:00","review":"The people are very nice but the price just keeps going up and its just ridiculous.   I started at $165, and now I'm paying $230.  And they wont budge.","source":"Google","submissionTime":"2025-06-26T00:00:00","userName":"Jeph M."},{"reviewId":"7a908f61-f057-423b-a7be-24a6a34b3115","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our friendly service, Zakarri!","replyTime":"2025-06-16T15:08:00","review":"Great service real friendly","source":"Google","submissionTime":"2025-06-16T00:00:00","userName":"Zakarri J."},{"reviewId":"af06d8c4-12c3-41d5-a6f1-4624a5c5f414","range":0,"rating":1,"reply":"We understand your frustration with the rate increase from $66 to $125. Please contact us at (601) 500-7854 to discuss this billing concern.","replyTime":"2025-06-11T13:01:00","review":"The rate you sign up for is not what you’re charged. Signed up for $66 a month and after 3 months they increased my rate to $125 for a 5x10 unit. Staff is nice unfortunately TERRIBLE business practices in effect.","source":"Google","submissionTime":"2025-06-11T00:00:00","userName":"Jeff"},{"reviewId":"10374437-409b-46b3-b840-dba8264260fe","range":0,"rating":5,"reply":"We are delighted to hear you love the storage! Thanks for highlighting Mr. Darrell and Ms. Kessie's helpfulness.","replyTime":"2025-06-12T10:23:00","review":"I love this storage so much they were very helpful with me Mr. Darrell and ms kessie I’ll always use them !!","source":"Google","submissionTime":"2025-06-11T00:00:00","userName":"Tangela D."},{"reviewId":"b38d6cb0-cfff-4d93-94a2-41b2ebad654f","range":0,"rating":5,"reply":"Thanks for the fantastic rating, W. We are glad we were able to meet all of your self-storage needs.","replyTime":"2025-06-03T12:09:00","review":"A much needed update is due as Mr.Darrell Body and Ms.Kessie Robinson showed exceptional Customer Care qualities on my first visit I was unaware of closing time and I just got in from California, they were locking the doors to the office as I pulled up I explained my dilemma and they were very gracious and hospitable, I would imagine they'd get this from their leadership Ms.Adriana Domoniqe Johnson whom my initial conversation was with her setting up my account over the phone ,was very professional and pleasant as I stated before. I purposely ask for names when I am showed these qualities when doing business.","source":"Google","submissionTime":"2025-06-08T00:00:00","userName":"A J."},{"reviewId":"f53a7334-0d18-4881-a687-8553d5463939","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience. Your comments about our patience and assistance are greatly appreciated.","replyTime":"2025-06-04T09:10:00","review":"Very patient. Was able to properly assist.","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"LaToya J."},{"reviewId":"566a1013-a616-4c9d-851b-1985c49b4704","range":0,"rating":5,"reply":"We are delighted to hear our staff provided friendly and helpful service. Your positive feedback means a lot to us.","replyTime":"2025-06-04T12:31:00","review":"The staff was friendly and very helpful.","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Alexander"},{"reviewId":"e52cc407-eb9c-4abf-9500-77d62ab66c38","range":0,"rating":5,"reply":"We are delighted to hear about your amazing customer service experience. Your satisfaction means everything to us!","replyTime":"2025-06-04T12:51:00","review":"Amazing customer service!","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Embellished E."},{"reviewId":"704fb7db-eb06-48a1-9697-40b2e71dae05","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for highlighting our clean walk-through units and helpful staff members.","replyTime":"2025-06-03T10:10:00","review":"I enjoy my experience with the walk thru units clean and employees very nice and helpful.","source":"Google","submissionTime":"2025-06-03T00:00:00","userName":"latecha p."},{"reviewId":"57690dbd-fb0e-4d22-b115-8e768ba372c6","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Darrell! Thank you for recognizing his dedication to providing excellent service.","replyTime":"2025-06-03T09:13:00","review":"Great service by Darrell!   Help me with everything","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"olivia n."},{"reviewId":"5d02ba5e-4df9-4701-8e38-db0928ed4978","range":0,"rating":5,"reply":"We are delighted to hear about our professional and helpful staff. Your positive feedback means a lot to us!","replyTime":"2025-05-31T13:43:00","review":"Professional and helpful staff.","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Celevia E."},{"reviewId":"7bcf1af0-ed48-4a7c-ba2d-d3ba8421c798","range":0,"rating":5,"reply":"We are delighted to hear Darrell and Kessie provided such outstanding service. Your feedback about their courtesy, professionalism and patience means a lot to us.","replyTime":"2025-05-28T09:15:00","review":"The staff were extremely courteous and professional! They answered all of my questions and were very patient with me! Darrell and Kessie were so kind and so helpful!","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Victoria C."},{"reviewId":"1a0e304d-3ad7-4a33-a336-e0f8a54bcae3","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Kessie. Her friendly, knowledgeable, and professional service reflects our commitment to excellence.","replyTime":"2025-05-22T14:19:00","review":"Kessie was  very friendly, knowledgeable, and professional.  It was a pleasure to have met her.","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Paula P."},{"reviewId":"a8533a61-2b36-4cc0-b7a2-f351dc3b7199","range":0,"rating":5,"reply":"We are delighted to hear Darrell and our team delivered exceptional service. Thank you for recognizing their great work!","replyTime":"2025-05-19T18:11:00","review":"Darrell and the team at extraspace was there when I needed them. Great job!","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Michael B."},{"reviewId":"50e2ecef-afb6-4887-812a-e1e4af75a2a1","range":0,"rating":5,"reply":"We are happy to hear that Adriana was amazing, helpful, and friendly. Thank you for sharing your experience.","replyTime":"2025-05-14T09:40:00","review":"Adriana was amazing, helpful and friendly.","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"Stephanie S."},{"reviewId":"f9664993-b2f3-4921-9f7c-cc6a1bcaf423","range":0,"rating":5,"reply":"We're utterly delighted to hear you had excellent customer service from Kessie and Darrell at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-05-13T10:22:00","review":"Excellent customer service from Kessie and Darrell! Clean storage facility!","source":"Google","submissionTime":"2025-05-13T00:00:00","userName":"Pat O."},{"reviewId":"5af277a0-5a32-423c-97f5-e38f370427f6","range":0,"rating":5,"reply":"Thank you for the review! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're here to help with anything else you might need at 888-storage.","replyTime":"2024-02-05T12:33:00","review":"Excellent service representative.  Very professional, and, detailed.","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Video P."},{"reviewId":"0bff8df3-5949-42e2-aab5-aacf8c4e7aec","range":0,"rating":5,"reply":"Thanks for the positive feedback, Lanier! We're glad Dominique provided excellent service.","replyTime":"2025-05-04T10:19:00","review":"Dominique was the best !","source":"Google","submissionTime":"2025-05-03T00:00:00","userName":"Lanier P."},{"reviewId":"cfa203a4-a92d-4e7a-9bac-66a01dffad66","range":0,"rating":5,"reply":"Thank you for your review, Cornell. We are thrilled to hear that Kessie provided you with a great experience at Extra Space Storage.","replyTime":"2024-09-23T10:07:00","review":"My experience was great Kessie Robinson was great","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Cornell J."},{"reviewId":"5d7dd203-0b08-438e-bb5c-cf17f40d1c86","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We appreciate your perspective.","replyTime":"2025-05-02T15:49:00","review":"????","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"Keanue M."},{"reviewId":"16475461-d54c-4df5-bfaf-f82b9847cd20","range":0,"rating":5,"reply":"Wow, thanks for the excellent rating Andrew! We're so glad we were able to meet your storage needs. ","replyTime":"2022-11-26T14:38:00","review":"Joy and Daryl are amazing!! Very helpful","source":"Google","submissionTime":"2025-04-24T00:00:00","userName":"Andrew C."},{"reviewId":"0fd7e15a-b5ad-44b9-83da-e9ba6373c761","range":0,"rating":5,"reply":"We are elated to hear about your positive experience with us! Thank you for sharing your feedback about the easy process and Dominique's assistance in selecting the right size storage for your needs. We're glad we could expedite the rental process for you and that you feel confident about storing your property in our facility. Your satisfaction is important to us, and we appreciate you taking the time to let us know how we're doing.","replyTime":"2025-04-23T18:54:00","review":"Such an easy process!  Dominique assisted me in selecting the right size storage for my needs and expedited the rental process.  Looking forward to storing my property in a safe and secure environment!","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Dlta G."},{"reviewId":"cf0aab5b-b432-44d4-a287-1bcb32bdf2cf","range":0,"rating":5,"reply":"Thank you for your feedback. Great to hear about the excellent customer service you received at Extra Space Storage.","replyTime":"2025-04-22T09:05:00","review":"Great personality and customer service Dominique!!","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Ti D."},{"reviewId":"00ee20ee-469a-42ec-967a-53341ff0a6a1","range":0,"rating":5,"reply":"Your positive feedback on our team and facilities is greatly appreciated. Thank you for sharing your experience with Extra Space Storage!","replyTime":"2025-04-22T11:32:00","review":"Wonderful team with a beautiful environment to store personal items. They even offer parking spaces for rent, secure entrance and exit to storage and carts available by the elevators . Thanks team and Extra Space for having such great service and storage!","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"NK M."},{"reviewId":"b60e8f67-a69e-4773-bd52-6dd6436dfec2","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We're glad to hear you found our staff amazing.","replyTime":"2025-04-22T12:28:00","review":"Amazing staff","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"emmanuel f."},{"reviewId":"c1818e98-460f-4e55-a1d7-9703c9951b0d","range":0,"rating":5,"reply":"We are ecstatic to hear about your great customer service experience, Tiffany! Thank you for sharing your feedback with us.","replyTime":"2025-04-18T14:39:00","review":"Great customer service. Dominique was extremely helpful!","source":"Google","submissionTime":"2025-04-18T00:00:00","userName":"Tiffany H."},{"reviewId":"e44c2b76-49f4-42c2-9d46-3fa7b60d7d88","range":0,"rating":5,"reply":"Thank you for your review. We are glad Valerie was able to assist you during your visit.","replyTime":"2025-04-17T15:38:00","review":"Valerie was very knowledgeable and helpful. She really made my visit pleasant. ??","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Nakia B."},{"reviewId":"d1e4c4ec-45c4-46b5-8a19-56cd104c473a","range":0,"rating":5,"reply":"We are excited to have Dominick assist you with setting up your lease. Thank you immensely for your positive feedback!","replyTime":"2025-04-15T09:02:00","review":"Dominick has been a jewel in getting us set up for our lease. She is attentive and eager to help. Looking forward to using the space.","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Dorinda L."},{"reviewId":"c24f51b1-124b-469f-a996-8c7d0e63c1d7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kessie at Extra Space Storage. It's great to know that Kessie was friendly, professional, and knowledgeable, taking the time to understand your storage needs and find the perfect unit for you. We're glad that her outstanding customer service made your experience stress-free and efficient. We truly appreciate your kind words and your five-star rating. Your recommendation means a lot to us, and we're grateful for customers like you. We look forward to serving you again in the future and continuing to provide top-notch service.","replyTime":"2025-04-03T09:58:00","review":"I had an excellent experience at Extra Space Storage, and I want to give a special shoutout to Kessie Robinson for her outstanding customer service! From the moment I walked in, she was incredibly friendly, professional, and knowledgeable. She took the time to understand my storage needs and helped me find the perfect unit at a great rate.\n\nKessie went above and beyond to ensure everything was seamless, making the process stress-free and efficient. Her positive attitude and willingness to assist made all the difference. If you're looking for a storage facility with top-notch service, I highly recommend Extra Space Storage—ask for Kessie Robinson!\n\nFive stars all the way! ?????","source":"Google","submissionTime":"2025-04-02T00:00:00","userName":"zyon g."},{"reviewId":"2026bb6e-fafd-43b1-94f4-9d06d01ca2f6","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We deeply cherish your feedback.","replyTime":"2025-04-01T10:26:00","review":"Great Customer service","source":"Google","submissionTime":"2025-04-01T00:00:00","userName":"Corey C."},{"reviewId":"fed901cb-8145-4e03-b1b5-b09516cae54b","range":0,"rating":5,"reply":"We're glad to hear about your experience with Kessie's exceptional customer service. Thank you for taking the time to share your feedback.","replyTime":"2025-03-29T12:03:00","review":"Kessie delivered exceptional customer service! She was thorough, patient and very knowledgable of her product!","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Dr. N."},{"reviewId":"a2282e72-d2ac-430a-981a-9b46b361a9c8","range":0,"rating":5,"reply":"We're excited to hear that Kessie provided great help and excellent service during your visit. Thank you for sharing your experience with us!","replyTime":"2025-03-24T10:11:00","review":"Kessie was great help!! She showed me a unit, got all my information to rent my unit, and got me all set up in no time. She was very sweet and professional.","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Chicerah H."},{"reviewId":"57bc91bf-fc6d-45eb-8fe4-65b0d79daffc","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Gary and Cassie! Thank you for taking the time to share your feedback.","replyTime":"2025-03-14T16:07:00","review":"Gary and Cassie were absolutely amazing on helping me with my unit purchase!! I’m new to this and they made it a breeze!!! Gary you are cool!!","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"Brandilynn H."},{"reviewId":"0876a1fb-b712-4b89-a616-4fed30f94ac9","range":0,"rating":5,"reply":"We deeply respect your positive feedback. Thank you for choosing Extra Space Storage.","replyTime":"2025-03-07T14:48:00","review":"Great","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Bryan G."},{"reviewId":"bac0efb5-04ef-4c6f-a172-794e57ca6a33","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you had a positive experience with our friendly staff and clean facilities. Thank you for sharing!","replyTime":"2025-03-04T10:20:00","review":"10/10 RECOMMENDATION!! Came in and needed help and was assisted immediately! Friendly staff and clean!","source":"Google","submissionTime":"2025-03-04T00:00:00","userName":"Carla J."},{"reviewId":"0b0bf783-4186-4f99-8d39-9ba9d460f9f8","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Shenell. We appreciate your positive review of our team members, Gery and Dominique.","replyTime":"2025-02-20T14:53:00","review":"Awesome Gery and Dominique","source":"Google","submissionTime":"2025-02-20T00:00:00","userName":"Shenell J."},{"reviewId":"7bd431df-01a3-4aef-afdf-3927c21f793f","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We're glad to hear you found our service helpful and our prices competitive.","replyTime":"2025-02-21T08:41:00","review":"Awesome service very helpful and a good price for the service","source":"Google","submissionTime":"2025-02-20T00:00:00","userName":"Jaquane J."},{"reviewId":"c65e180d-9aac-44bd-b573-5b7fa4d2d961","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are glad to hear that you had a great experience with our friendly service.","replyTime":"2025-02-08T13:16:00","review":"They are great! People high recommended friendly service! Casey & Dominque","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"Cameron P."},{"reviewId":"a9534e96-ea85-4a7f-a4f6-338eb71fa7ae","range":0,"rating":5,"reply":"We are excited to hear about your positive experience with Kassie and Dominic at Extra Space Storage. Thank you for taking the time to share your feedback!","replyTime":"2025-02-08T13:27:00","review":"Kassie and Dominic are really good respectful employees for the Company Extra Space Storage. I recommend everyone to check out their storage unit. They are very respectful to customers and the community. Thank yall so much.","source":"Google","submissionTime":"2025-02-08T00:00:00","userName":"fv s."},{"reviewId":"937fef6a-aecb-4f3b-9cfd-5f60519a0dac","range":0,"rating":5,"reply":"We are pleased to hear about your great experience with Kessie. Thank you for your wonderful feedback.","replyTime":"2025-02-07T10:05:00","review":"I had a great experience with Kessie","source":"Google","submissionTime":"2025-02-06T00:00:00","userName":"B. T."},{"reviewId":"abf2d4f3-bda8-471d-a8fa-26a3e049e1b9","range":0,"rating":5,"reply":"Thanks for your positive feedback, Takeesha! We deeply cherish your kind words about Kessie's assistance and our facility's cleanliness. Feel free to reach out if you have any further questions or concerns.","replyTime":"2025-02-03T16:36:00","review":"Kessie was friendly and assisted me with the best decision for the size of storage that I would need. Very bright and clean place. I should've asked about a bathroom.","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"Takeesha F."},{"reviewId":"e6fc7085-05b6-47c4-9f52-29437be49fd6","range":0,"rating":5,"reply":"Thank you for your review! We're glad Kessie and Dominique brightened your day and provided excellent service.","replyTime":"2025-01-20T15:08:00","review":"I’m came into the store today I just want to say Kessie and Dominique brightened my day and helped me out if I could have given them 50 stars I would have! Thanks for being amazing.","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"Devonta S."},{"reviewId":"fa3c58fd-1b41-4109-8e57-c0d58783765a","range":0,"rating":5,"reply":"We're utterly delighted to hear about your exceptional experience with Gussie at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-01-20T15:08:00","review":"Let me start by saying, I have been in Retail UpperLeadership for 25+ years. That being said I have a grand expectation for myself as well as my team. My experience with Gussie has for sure matched the standards as a leader, I have set in place. Gussie went over and beyond to provide service, assuring any issues were resolved, this is what service looks like.","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"dwana m."},{"reviewId":"5cc52c10-c2d7-4814-98a1-0fd85d670168","range":0,"rating":5,"reply":"Hello Nicholas, thank you for your positive rating!  Please stop by our office or call us at (601) 500-7854 if you have any questions.","replyTime":"2022-07-13T09:10:00","review":"I recently used Extra Space Storage and was thoroughly impressed with my experience. From the moment I walked in, I was greeted by friendly and helpful staff who made the entire process seamless. They took the time to understand my storage needs and provided the best options to accommodate them. The facility itself was clean, which immediately put my mind at ease knowing my belongings would be in a clean and well-maintained environment.\n\nEvery interaction was professional and courteous, reflecting the company's commitment to customer satisfaction.\n\nAlthough individual experiences may vary, based on my expectations and needs, Extra Space Storage excelled in every aspect. For anyone looking for a reliable storage solution, I highly recommend giving them a try.","source":"Google","submissionTime":"2025-01-17T00:00:00","userName":"Brandon B."},{"reviewId":"396811db-8476-423a-80f0-29fb33eb6fc3","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We appreciate your feedback.","replyTime":"2025-01-11T15:23:00","review":"Great experience and Dominique was very helpful with everything and very professional with providing the best storage","source":"Google","submissionTime":"2025-01-11T00:00:00","userName":"Clarence A."},{"reviewId":"c7ba0fcf-e65a-430f-b716-0c562c5fe182","range":0,"rating":5,"reply":"We're overjoyed to hear that you love our employee! Thank you for sharing your positive experience with us.","replyTime":"2025-01-09T09:21:00","review":"In love with the employee","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"kaderida w."},{"reviewId":"78ee17e3-d39b-45b3-84f6-45adf0409314","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that you found our service nice, professional, and accommodating!","replyTime":"2025-01-09T09:44:00","review":"Nice, professional and accommodating!","source":"Google","submissionTime":"2025-01-09T00:00:00","userName":"Deatra M."},{"reviewId":"bf4efb12-fb42-47b0-b8cb-81d3dea38d74","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience renting a unit at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-01-01T09:19:00","review":"Easy to rent unit, clean and secure facility","source":"Google","submissionTime":"2025-01-01T00:00:00","userName":"Wesley F."},{"reviewId":"d942beeb-258b-4461-9e48-2e396dd5c8f5","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your great experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2024-12-28T09:07:00","review":"Great customer service. Clean place and professional!","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"rocsane r."},{"reviewId":"f0f2b1f1-55d6-4b21-9bac-77e384e172cd","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with TJ at Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2024-12-18T10:24:00","review":"Thanks for everything TJ!!!","source":"Google","submissionTime":"2024-12-18T00:00:00","userName":"Don B."},{"reviewId":"67bcc475-039c-4906-b5c8-8455fa44d66c","range":0,"rating":5,"reply":"We are honored to have helped you settle in your new storage unit. Thank you for your positive feedback!","replyTime":"2024-12-17T13:46:00","review":"All thanks to TJ for getting me all secure & settled in my new storage unit !!","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Karriaa G."},{"reviewId":"0d24721f-9ef5-4841-98f3-77c1dd108319","range":0,"rating":5,"reply":"We're glad to hear that Tj provided you with great service and made you feel comfortable storing your belongings with us. Thank you for sharing your experience!","replyTime":"2024-12-17T13:51:00","review":"Thanks Tj you have such a great attitude and made me feel so great about leaving my stuff here","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Jamaal D."},{"reviewId":"a9ecd95a-49a9-4a9a-9acb-bcf1eab8d5a6","range":0,"rating":5,"reply":"Your positive experience is appreciated. Thank you for the feedback, Raven Stiff!","replyTime":"2024-12-17T13:51:00","review":"keep up the good work Tocarro!!","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Raven S."},{"reviewId":"dd8829b9-e38a-40e5-bfcc-70b5bbdfbe69","range":0,"rating":5,"reply":"We're privileged to have Milisha and Tacarro on our team. Thank you for sharing your positive experience with us!","replyTime":"2024-12-10T16:39:00","review":"I’m Phillip Sanders. Milisha and Tacarro were absolutely stunning in their customer service!! They helped me out with exactly what I needed. I came in with a huge concern and left out happy and content! Please keep them there! They are amazing!!","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"TheReal T."},{"reviewId":"fa63fdca-3238-4d3c-9288-770f08bb4586","range":0,"rating":5,"reply":"We're overjoyed to hear that Malesha provided great service and helped you find your unit. Thank you for sharing your experience!","replyTime":"2024-12-10T16:39:00","review":"Malesha was great. She showed me where my unit was and walked me me through the size thanks","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Deundrea W."},{"reviewId":"d4faad89-a4d9-42da-b1bf-b91a954d3afa","range":0,"rating":5,"reply":"Great to hear you had a positive experience with us, Tyler! Thank you for your feedback.","replyTime":"2024-12-06T09:08:00","review":"Great Job! Very helpful, even after we made some mistakes…! ????","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Tyler A."},{"reviewId":"a54b1e0a-0b09-47f4-a058-6b0eb8abb22c","range":0,"rating":5,"reply":"We're privileged to have Mrs. Kessie on our team. Thank you for sharing your experience, Erica.","replyTime":"2024-12-02T13:48:00","review":"Mrs Kessie was very nice and professional.","source":"Google","submissionTime":"2024-12-02T00:00:00","userName":"Erica B."},{"reviewId":"69786a69-f386-42bf-9ebe-544de56190bf","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Cassandra. We're so glad Kessie was helpful and nice.","replyTime":"2024-11-25T12:33:00","review":"Kessie was very helpful and nice","source":"Google","submissionTime":"2024-11-27T00:00:00","userName":"Cassandra J."},{"reviewId":"071c78f9-e8e8-4372-9032-31fd85c9f802","range":0,"rating":5,"reply":"Thanks for your positive feedback, Destini! We're glad Kessie provided superior customer service and that you found our facility very clean. Your feedback is incredibly valuable.","replyTime":"2024-11-18T14:53:00","review":"Kessie was such a great help! Superior customer service and the facility is very clean.","source":"Google","submissionTime":"2024-11-18T00:00:00","userName":"Destini S."},{"reviewId":"cdfcddd6-10d9-43bd-a98b-df6e7be239ae","range":0,"rating":5,"reply":"We are overjoyed to hear that Kessie was amazing and very helpful. Thank you for sharing!","replyTime":"2024-11-18T14:53:00","review":"Loved Kessie she was amazing and very helpful","source":"Google","submissionTime":"2024-11-18T00:00:00","userName":"rolundria b."},{"reviewId":"78e9e8de-6bb2-401b-856a-3dc5f4689ee5","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you immensely for sharing your experience with us.","replyTime":"2024-11-16T15:13:00","review":"Kessie was very helpful !!! Great customer service","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Taniya F."},{"reviewId":"fda4cf10-b3ab-4ab1-8d7b-9ac5b4ab1883","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that Kesse was great in assisting you with all your questions. Thank you for taking the time to share your experience with us.","replyTime":"2024-11-16T15:05:00","review":"Kesse was great assisting us with all of our questions assuring that we knew the ins and outs of renting a storage room","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Imanib b."},{"reviewId":"e1a31f6f-fa8f-45bd-98c4-de406911ccd0","range":0,"rating":5,"reply":"Thank you for your feedback, Carol! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage whenever you need us!","replyTime":"2022-10-17T15:48:00","review":"Deva place! Safe clean workers top notch!","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"Carol M."},{"reviewId":"b6b0a331-784d-4b19-88de-69e833fa3681","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that you had a great customer service experience with us.","replyTime":"2024-11-06T09:33:00","review":"Great Customer service","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"Shaunte S."},{"reviewId":"3f04ab89-73fc-46f7-a458-2412ace94824","range":0,"rating":5,"reply":"We genuinely admire your positive feedback on our wonderful and clean storage spaces. Thank you for reaching out.","replyTime":"2024-11-01T12:05:00","review":"Wonderful and clean storage spaces. Competitive prices and service was always fast and easy.","source":"Google","submissionTime":"2024-11-01T00:00:00","userName":"Israel K."},{"reviewId":"a6fca99b-ba94-408f-b32d-dc1fb10bfe20","range":0,"rating":5,"reply":"We are privileged to hear that you had a great experience with our customer service! Thank you for your kind words.","replyTime":"2024-10-10T12:09:00","review":"Very opening to great customer service! Great attitude!","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"LaQuinta W."},{"reviewId":"1ed97a90-3140-4815-97fa-21cf17d5ff85","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! Thank you for sharing your experience with Extra Space Storage.","replyTime":"2024-10-09T15:55:00","review":"Amazing service!","source":"Google","submissionTime":"2024-10-09T00:00:00","userName":"Emily R."},{"reviewId":"cffc1861-aaf9-4ddc-ac9b-04a6c6e7bfee","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Joshua Berry! TJ and Ms.K are truly exceptional at assisting with storage space.","replyTime":"2024-10-08T10:16:00","review":"TJ and Ms.K have been the best assisting in storage space i have ever encountered !","source":"Google","submissionTime":"2024-10-08T00:00:00","userName":"Joshua B."},{"reviewId":"b0698ddb-3846-471e-9dec-37a8fc583d3f","range":0,"rating":5,"reply":"Your positive experience with TJ is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2024-10-07T14:21:00","review":"TJ is amazing","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Javolis L."},{"reviewId":"b661b84a-ee4d-49fd-b90e-c387a22a5417","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for sharing your feedback with us.","replyTime":"2024-10-08T08:28:00","review":"The process was fast, the facility is clean, the documents were explained thoroughly.","source":"Google","submissionTime":"2024-10-07T00:00:00","userName":"Delia Q."},{"reviewId":"bdb19304-ff32-4461-aeff-5b28609f893f","range":0,"rating":5,"reply":"We are overjoyed to hear that Miss Cassie was very helpful and pleasant. Thank you for letting us know.","replyTime":"2024-10-06T11:09:00","review":"Miss Cassie was very helpful and pleasant and we need more people like her in the work force??","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"Tasha T."},{"reviewId":"852146cd-988b-4b45-afb5-8c89ce1d9de5","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-27T15:45:00","review":"Great service with excellent and friendly customer service.","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Lindsay C."},{"reviewId":"27559e6b-b9d5-4ee8-95df-6724901d6c18","range":0,"rating":5,"reply":"We're absolutely delighted to hear about your amazing experience at Extra Space Storage! Our store manager, Kessie, will be thrilled to know she made your day with her professionalism, efficiency, and knowledge. We take great pride in maintaining a clean, well-lit, and cool facility with immaculate restrooms, so it's wonderful to hear that you noticed and appreciated these aspects. Thank you so much for taking the time to share your positive feedback and for recommending us!","replyTime":"2024-09-23T09:46:00","review":"Had such an amazing experience renting at this location after visiting near by competitors. This location is clean, well lit, cool and has immaculately clean restrooms. Kessie the store manager made our day!!!! Professional, efficient, knowledgeable with a smile that will brighten your day. I highly recommend calling Kessie for all your storage needs, you will not be disappointed.","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Kendra Q."},{"reviewId":"c92d5de1-2db8-430d-ab53-f6cc73d17a01","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for letting us know.","replyTime":"2024-09-16T09:38:00","review":"They are 100","source":"Google","submissionTime":"2024-09-20T00:00:00","userName":"Trinity H."},{"reviewId":"994edfed-ed03-45a9-9287-f5565310a04e","range":0,"rating":5,"reply":"Thanks for your review, Joyce! We're glad to hear Sloan provided excellent service at our Old Canton Rd. location.","replyTime":"2024-09-18T14:51:00","review":"Sloan is the frosting on the cake at Old Canton Rd. location!! She was very proficient in explaining every detail, courteous and friendly. She alone deserved 10 stars.\nVery clean and secure location.","source":"Google","submissionTime":"2024-09-18T00:00:00","userName":"Joyce E."},{"reviewId":"2617b68d-fc7f-4d61-9d22-547eb656806e","range":0,"rating":5,"reply":"We are privileged to have provided you with great service. Thank you for your feedback.","replyTime":"2024-09-17T10:26:00","review":"Great service","source":"Google","submissionTime":"2024-09-17T00:00:00","userName":"Willie C."},{"reviewId":"3350896c-bf94-4b1c-9e0c-fb5464554f91","range":0,"rating":5,"reply":"We're privileged to hear that Sloan provided amazing service and professionalism at Extra Space Storage. Thank you for sharing your experience, Tiffany Middleton.","replyTime":"2024-09-12T10:31:00","review":"Sloan and was freaking amazing. Sloan was able to multitask, answer all my questions, and deliver superb professionalism. I love it. Definitely a keeper for Extra Space Storage.","source":"Google","submissionTime":"2024-09-12T00:00:00","userName":"Tiffany T."},{"reviewId":"39a2522d-8a44-4773-b480-683092191c30","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for your kind words.","replyTime":"2024-08-30T10:47:00","review":"Excellent service, very helpful and transparent about everything. Thank you","source":"Google","submissionTime":"2024-08-30T00:00:00","userName":"Brad M."},{"reviewId":"f5dcc029-d025-4cbb-b6ac-c92be917c5ce","range":0,"rating":1,"reply":"It's unfortunate to hear about your experience at Extra Space Storage. We apologize for any inconvenience you may have encountered during your time with us. Your feedback has been noted and will be shared with our management team for review. We strive to provide a positive experience for all our customers, and we appreciate you taking the time to share your concerns with us. Thank you for your input as it helps us improve our services.","replyTime":"2024-08-29T10:01:00","review":"I used to like this place, until they switched their customer service desk clerks. They went up on their prices not long after i moved in. These individuals demonstrate a complete disregard for working with you and are simply focused on extracting as much money from you as possible. Despite my being 30 days past due, they the audacity to charge me a $120 pre-foreclosure fee, which I then paid promptly. However, when I requested that they remove the charge, they refused, displaying a callous disregard for my circumstances. Furthermore, the little girl working at the front desk exhibited a smart-mouthed attitude and seemed disgruntled with her job. I found it amusing, as perhaps she is simply venting her frustrations.\nHowever, it is important to note that their primary concern is not your well-being, but rather their financial bottom line. They care nothing about your suffering, whether it be the loss of a job, the death of a loved one or whatever you have going on. Their only concern is collecting their money, regardless of your situation.\n\nAdditionally, I encountered a couple of roaches during my stay, which I assume were from another unit. However, one would expect that such an establishment would conduct regular pest control measures to prevent such infestations. Good luck to anyone using this storage.\n\nOAN: If they ask you to post a survey, please wait a couple months before you take it. Because they'll ask you to do it at the time you enter so you can give a good survey on them and the environment (Which looks clean). Don't get fooled into taking it right away.","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Devin H."},{"reviewId":"432f1fd5-7ca9-4225-8e8b-fac77df36d36","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us. We are glad to hear that you received great service and found our staff knowledgeable.","replyTime":"2024-08-06T12:36:00","review":"Great service and was very knowlegable","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"damarius b."},{"reviewId":"c16be42f-1b37-4307-af52-789ffabd5648","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Tristian The Christian! Kessler Robinson is glad to have made your experience easy.","replyTime":"2024-08-06T14:37:00","review":"Kessler Robinson made everything soooo easy for me","source":"Google","submissionTime":"2024-08-06T00:00:00","userName":"Tristian T."},{"reviewId":"ae62ad47-1cd8-4f19-8bba-5565ab4ed453","range":0,"rating":5,"reply":"We are thrilled to hear that you had a great experience at Extra Space Storage. Your review is appreciated.","replyTime":"2024-08-01T12:25:00","review":"Great Service","source":"Google","submissionTime":"2024-08-01T00:00:00","userName":"rita b."},{"reviewId":"30716389-31b4-4fec-85db-11eceeee51dc","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Jabria! We're thrilled to hear about your easy, quick, and affordable experience with our staff. Thank you for sharing your thoughts.","replyTime":"2024-07-29T08:27:00","review":"Easy, quick, affordable and the staff has really great attitudes.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Jabria"},{"reviewId":"f6578ddd-355d-409f-809d-8ce4a209b96a","range":0,"rating":5,"reply":"Thank you for your review. We greatly appreciate your feedback.","replyTime":"2024-07-15T13:04:00","review":"Great","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Tee B."},{"reviewId":"e163709b-dad6-4f2c-a366-be593966c253","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We strive to maintain a clean facility and provide helpful service to all our customers. Thank you for choosing Extra Space Storage.","replyTime":"2024-07-08T13:46:00","review":"Really clean here and helpful employees as well.","source":"Google","submissionTime":"2024-07-08T00:00:00","userName":"Stella Z."},{"reviewId":"87d989bc-ee4d-4426-ac3e-dd258880b4f5","range":0,"rating":5,"reply":"Your positive experience is our top priority. We're thrilled to hear that Sloan was able to assist you efficiently and effectively. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-08T16:16:00","review":"Sloan was polite and very helpful and at the end of the day no less. I'm prone to drag out a decision, but with her assistance I wasted no time and booked on site after initially just stopping in for an inquiry. It's only day 1 but it's been A-1 so far for me!","source":"Google","submissionTime":"2024-07-08T00:00:00","userName":"Shelisa"},{"reviewId":"e219252d-34c1-4148-9e9a-d3c58b052cfc","range":0,"rating":5,"reply":"We sincerely value your feedback and are thrilled to hear that you had a great experience with our service. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-05T09:09:00","review":"Very nice service","source":"Google","submissionTime":"2024-07-04T00:00:00","userName":"AJ P."},{"reviewId":"192bf905-c431-4d53-ae8a-02b5ff2c4795","range":0,"rating":5,"reply":"We are delighted to hear that our team member was able to assist you with your moving-out plan. It is our pleasure to provide our customers with the best possible service, and we are grateful that you took the time to share your positive experience with us.","replyTime":"2024-07-03T10:27:00","review":"I forgot to write her name down, but the Old Canton Rd customer rep I called on July 3 at 11:33 CT was amazing! I needed help figuring out a packing/moving-out plan, and she offered some great suggestions and a resolution. I wouldn't have figured out a strategy without her assistance. Thanks, team!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"E H."},{"reviewId":"edee67e7-4d4c-412d-926c-70981e9f396e","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Sloan! We're ecstatic to hear that you found an affordable and convenient unit that was spacious and clean. We appreciate your feedback!","replyTime":"2024-07-03T16:08:00","review":"Sloan was very efficient and friendly in helping find an affordable and convenient unit. Unit was spacious, clean, and ready for us. Couldn’t ask for better service!","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Gaston J."},{"reviewId":"72db16c1-7033-4027-ac4c-52b0d476fa8e","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear Sloan provided you with quick and easy service. If you have any more storage needs, feel free to reach out to us at (601) 500-7854.","replyTime":"2024-06-24T12:08:00","review":"Sloan was great! Made everything quick and easy.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Lauren H."},{"reviewId":"982df3ab-d564-40ab-812e-d30180604f52","range":0,"rating":5,"reply":"We're elated to hear that Sloan was great to work with! Thank you for sharing your positive experience with us.","replyTime":"2024-06-20T12:53:00","review":"Sloan was GREEEEEEAAAATTTT!!!","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Rashaan H."},{"reviewId":"442e406a-dd5e-4d99-b650-4f258d829183","range":0,"rating":5,"reply":"Hello, Meme. Thank you for the review. We're so glad Meyouna could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-02-05T12:57:00","review":"Kessie was very knowledgeable regarding my storage needs. Thank you for a great customer experience.","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"MeMe"},{"reviewId":"4b93e594-458f-47b4-a068-9de47466aece","range":0,"rating":5,"reply":"Thank you for the excellent review, Nicholas! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-01-03T15:38:00","review":"Excellent customer service. Quick, easy, and friendly.","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"Nicholas G."},{"reviewId":"e9188ef8-5b3f-4d3a-988f-ee2eb6eef6a2","range":0,"rating":5,"reply":"Your review is appreciated. Mrs. Sloane is a valuable member of our team. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-01T10:06:00","review":"Great  clean space. Mrs. Sloane was great!","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Kashanna F."},{"reviewId":"b30c32a7-6489-4c7f-9389-c2593a53eb72","range":0,"rating":5,"reply":"We're excited to hear that you had a great experience with our storage facility and customer service. Thank you for the recommendation!","replyTime":"2024-05-26T10:35:00","review":"Very nice storage and also great customer service I highly recommend 10/10","source":"Google","submissionTime":"2024-05-26T00:00:00","userName":"Hennessy V."},{"reviewId":"d94c887f-0b99-42de-9edc-845ad6f01f4d","range":0,"rating":5,"reply":"We're elated to hear about your positive experience at our storage facility. Thank you for recommending us!","replyTime":"2024-05-26T10:35:00","review":"Very clean storage wonderful customer service employees are very nice and neat prices are reasonable i highly recommend 10/10","source":"Google","submissionTime":"2024-05-26T00:00:00","userName":"diwardricj51"},{"reviewId":"98294282-2470-4521-a446-b89c737531da","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with our manager. We deeply respect your feedback and are glad to hear they were patient and helpful.","replyTime":"2024-05-23T08:33:00","review":"The manager was amazing and patience","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"aaliyah H."},{"reviewId":"f8533e61-0fda-427f-9fae-9413c66c7d71","range":0,"rating":5,"reply":"Your positive experience is our top priority, Devonte. Thank you for recommending Extra Space Storage to your friends. We appreciate your feedback!","replyTime":"2024-05-22T18:38:00","review":"The manager Kessie was very informative. Really nice place to store my things, I would recommend this place to all my friends.","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Devonte J."},{"reviewId":"89a58567-86ad-40e9-9e75-d7c04f0c6b25","range":0,"rating":5,"reply":"We're overjoyed to hear that you had an excellent experience with our customer service. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-22T18:38:00","review":"Excellent customer service, highly recommended. I was referred and I am pleased with my decision.","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"DJ _."},{"reviewId":"57aa4986-2479-4a4e-baa6-caeadc086870","range":0,"rating":5,"reply":"Thank you for the kind words, Jamarion. We're glad Deanna was a great help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-05-25T09:18:00","review":"Deanna was great help towards me. In this crisis in my life??","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Jamarion S."},{"reviewId":"6a7a943f-9904-4de9-bb1d-dcdab55429b9","range":0,"rating":5,"reply":"Hi Cathi, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or call 888-storage if you need anything.\n","replyTime":"2024-05-09T11:31:00","review":"The staff is amazing from the time I made my inquiry online until move in we received the best customer service. The facility is clean. I am very pleased with our selection.","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Cathi H."},{"reviewId":"ba68d3a4-3b1f-4271-b142-0fb6411da07d","range":0,"rating":5,"reply":"Hi Makeicha, thank you for recommending us. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-05-05T08:46:00","review":"The customer service representatives were very friendly and helpful.  The atmosphere was very pleasant and inviting.  They explained everything clearly and walked me through to find my unit.  I highly recommend this location.","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Makeicha M."},{"reviewId":"72a531cb-a78b-4b2b-9618-947b021f5815","range":0,"rating":5,"reply":"Hi Lil, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2024-05-07T14:45:00","review":"Best experience!","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Lil G."},{"reviewId":"c800e288-61fa-4f46-9e3b-a5e798088127","range":0,"rating":5,"reply":"Thank you for the review, Stevanna! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage whenever you need us.","replyTime":"2024-05-07T07:55:00","review":"The young lady was very polite and took her time to explain and walk me through","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Stevanna “."},{"reviewId":"6f429a43-b61e-4c20-b6a0-4533ce09d339","range":0,"rating":5,"reply":"Thank you for the recommendation, Debo! We pride ourselves on having a friendly, accommodating staff and are so happy that Kessie was a wonderful help to you! If you have any questions, let us know at 888-storage.\n","replyTime":"2024-04-25T08:27:00","review":"Great customer service and Kessie was wonderful help.. I highly recommend","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Debo J."},{"reviewId":"264411a3-458a-4049-8fed-ef2b17c6d9f8","range":0,"rating":5,"reply":"We think Kessie is great too! Thanks for the positive review, Shamara. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-26T10:45:00","review":"Kessie Robinson is a nice manager and so professional and the building is clean and looking nice I would recommend anyone","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Shamara G."},{"reviewId":"a6a6db2d-85a6-406b-b152-7d0824f73c46","range":0,"rating":5,"reply":"Thank you for the kind words, India! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-19T13:38:00","review":"Great service","source":"Google","submissionTime":"2024-04-18T00:00:00","userName":"India B."},{"reviewId":"a3e60039-34b2-4bff-93cf-5a3b492e8fc3","range":0,"rating":5,"reply":"Thanks for the kind words, Jasmine! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\r","replyTime":"2024-04-12T14:31:00","review":"Highly recommended!!!","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"Jasmine C."},{"reviewId":"c32b95b7-122c-4bd9-bff2-c0f66d831c26","range":0,"rating":5,"reply":"Hi Deandre, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2024-04-12T11:42:00","review":"It was a great experience! All my needs were met.","source":"Google","submissionTime":"2024-04-11T00:00:00","userName":"DeAndre S."},{"reviewId":"ae89dccb-4aad-46ee-85ac-26a663cfc3e2","range":0,"rating":5,"reply":"Hi Dorothy! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2024-04-05T13:54:00","review":"Excellent customer service!","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Dorothy R."},{"reviewId":"b122ca19-b826-4399-8878-3c3e4d9ef00a","range":0,"rating":5,"reply":"Thank you for the review, Andrea! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Meyouna was able to assist you! Please stop by the office or call 888-storage if you need anything.","replyTime":"2024-03-28T09:03:00","review":"Ms. Meyouna assisted me on March 26th...She was Extremely Customer Friendly and Courteous. Clearly demonstrated the Desire to Be of Service during my visit.","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Andrea C."},{"reviewId":"4bb23891-f6cb-4cda-8861-8598074c1374","range":0,"rating":5,"reply":"Thank you for the kind remarks, Brenda! We're so happy to hear we have your recommendation! Please call us at 888-storage whenever you need us.\n","replyTime":"2024-03-26T11:55:00","review":"Great customer service. Will recommend to family and friends.","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Brenda"},{"reviewId":"9d305883-6742-46bd-98be-d5bd3035c576","range":0,"rating":5,"reply":"Thank you, Chaneka. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. Please call us at 888-storage if you need anything.","replyTime":"2024-03-26T11:49:00","review":"Great customer service!!","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Chaneka T."},{"reviewId":"2d222334-4b05-45f7-8a07-049b5bfbe234","range":0,"rating":5,"reply":"Hello, Felicia. Thank you for the review. We're so glad Meyouna could meet your storage needs. If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2024-03-26T11:40:00","review":"Meyouna Johnson was great and had great customer service.","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Felicia J."},{"reviewId":"b5114744-a09a-4b33-831a-a6c36b5890ae","range":0,"rating":5,"reply":"Hello, Kayla. Thank you for the review. We're so glad Meyouna was professional and provided great customer service. As always, we're here to help at 888-storage whenever you need us.","replyTime":"2024-03-26T13:02:00","review":"Meyouna is very professional and has great customer service skills.","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"kayla j."},{"reviewId":"dc7b1e19-0350-461c-ba02-d43dbfcd8301","range":0,"rating":5,"reply":"Thank you for the kind words, Macie! We're committed to providing excellent customer service. We want you to know that we are here to assist you with any further storage needs at 888-storage!\n","replyTime":"2024-03-14T10:06:00","review":"Excellent customer service. Professional service and went over and beyond to help us.","source":"Google","submissionTime":"2024-03-14T00:00:00","userName":"Macie J."},{"reviewId":"8b0ffd3f-fba9-477d-986c-420bab7b1d43","range":0,"rating":5,"reply":"We're grateful for your rating, Lil. Call us at (601) 500-7854 if you have any questions or need assistance with your rental! ","replyTime":"2024-03-13T11:40:00","review":"Meyouna","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Lil C."},{"reviewId":"9c71ec43-246b-40cf-8484-721de147057c","range":0,"rating":5,"reply":"Thank you for your glowing review, Jordan! We're delighted to hear that you had such a positive experience with us. Providing a clean, well-designed, and safe facility, along with excellent pricing, is always our priority. Please call us at 888-storage whenever you need us.","replyTime":"2024-03-11T11:16:00","review":"This place gets high marks in every way. The facility is clean, well designed, safe, and the pricing is excellent. Getting on contract for a unit was very easy and the representative was fantastic. The covered load dock between the buildings is super helpful. This is an A+ facility and company. The corporate and local employees are all super helpful, too.","source":"Google","submissionTime":"2024-03-10T00:00:00","userName":"Jordan E."},{"reviewId":"cd0e7238-05ba-4d65-928b-fc9dfb13df5d","range":0,"rating":5,"reply":"Thanks for the awesome review, Flash! We work hard to meet the expectations of our customers, and we're happy to hear Monique and Meyouna hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2024-03-02T15:25:00","review":"Great job! Monique and Meyouna customer service skills are great!","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Flash L."},{"reviewId":"1a73bbd0-4e8d-4a24-8760-4edd832040be","range":0,"rating":5,"reply":"Thank you for the kind words, Gregory. We're happy to hear Vincent was professional and kind! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2024-02-24T15:25:00","review":"Vincent was very professional and nice","source":"Google","submissionTime":"2024-02-23T00:00:00","userName":"Gregory B."},{"reviewId":"46c9a3af-9e18-4260-b01a-1e627ef0d358","range":0,"rating":5,"reply":"We think Monique is great too! Thanks for the positive review, Amber. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-19T08:49:00","review":"Monique is always exceptional when I call and have a million questions.  I would highly recommend Extra space, always clean, always helpful.","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Amber G."},{"reviewId":"810fdf77-8f16-4aaa-b5f2-b2474ec1a8df","range":0,"rating":5,"reply":"Thank you for the review, Tierra! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.","replyTime":"2024-02-19T15:57:00","review":"My overall experience here was nice. The staff was very friendly and helpful. The building itself is very clean and secured which makes me comfortable with storing my items there. I recommend this place over all the other storage buildings I’ve used in the past !","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Tierra B."},{"reviewId":"9e818e02-731f-405f-8cac-57f5748f69f3","range":0,"rating":5,"reply":"Thank you, Carva. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-02-14T17:17:00","review":"A good experience and very helpful","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"carva t."},{"reviewId":"c5e98ba4-8273-44fd-9fc1-383aee8b9e92","range":0,"rating":5,"reply":"Thank you for the kind words, Tarsha. We're glad Miana and Monique were helpful and professional to work with! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2024-02-10T12:52:00","review":"Miana and Monique were very helpful and professional! Miana attended me and was able to lock my rate in at an affordable discounted price.  My experience was a really good one will definitely send more customers!","source":"Google","submissionTime":"2024-02-09T00:00:00","userName":"Tarsha R."},{"reviewId":"d1824866-bf5e-4e5c-b248-8f4778fad558","range":0,"rating":5,"reply":"Thanks for the awesome review, Edward! We work hard to meet the expectations of our customers, and we're happy to hear Meyouna hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2024-02-03T08:37:00","review":"I had a great experience. Meyouna customer service skills was on point.","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Edward A."},{"reviewId":"8a5c7928-8a4d-4281-b123-e782a703894e","range":0,"rating":5,"reply":"Thank you for the kind words, Darrell. It's great to know Meyouna was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2024-02-03T14:37:00","review":"The facility was clean and the staff was very helpful. Meyouna made sure I had all the items to protect my  things too. Thanks for all of your help!","source":"Google","submissionTime":"2024-02-03T00:00:00","userName":"Darrell B."},{"reviewId":"b0abfd1f-59d6-492a-a28a-f186faeb7260","range":0,"rating":5,"reply":"Thank you for the review, Katara! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2024-01-31T15:44:00","review":"My experience was pleasant. Monique was very professional, courteous and personal. She made sure I understood everything about the storage.","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Katara S."},{"reviewId":"0477a329-a2c3-446a-b402-b2634afbc33c","range":0,"rating":5,"reply":"Thank you for the review, Randolph! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you! Please stop by the office or call 888-storage if you need anything.","replyTime":"2024-01-31T12:50:00","review":"Monique was great she gave excellent customer service and was very knowledgeable about her job. Thanks","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"Randolph D."},{"reviewId":"d28d4d0e-c52a-414d-8d7b-7857027a3fb9","range":0,"rating":5,"reply":"Hi Christian, thank you for your review. We're glad our team was so nice and attentive! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Please call us at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2024-01-26T08:07:00","review":"Everyone was so nice, and attentive!!! Closing out was super easy. Unit was always easy to access and well maintained!!!","source":"Google","submissionTime":"2024-01-25T00:00:00","userName":"christian h."},{"reviewId":"e5f672dc-00d7-4ead-a0d1-58e2b8d6db1c","range":0,"rating":5,"reply":"Thank you, Devonta. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-01-22T12:15:00","review":"Great place","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Devonta L."},{"reviewId":"21d81b05-3560-4b23-99e9-244f23c4d8fa","range":0,"rating":5,"reply":"Thanks for the awesome review, Ashley! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage if you need anything.","replyTime":"2024-01-22T12:58:00","review":"My rate increased, was able to call and speak with a real person who worked a way to a lower rate. Thank you so much! Ridgeland, MS off Northtown/Countyline area!","source":"Google","submissionTime":"2024-01-22T00:00:00","userName":"Ashley R."},{"reviewId":"c2333063-3850-4f2a-b9d3-61e875ccc8cd","range":0,"rating":5,"reply":"Thank you for your 5-star review, Deangelo. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-01-19T10:51:00","review":"Good location with great staff.","source":"Google","submissionTime":"2024-01-18T00:00:00","userName":"DeAngelo D."},{"reviewId":"0640abd4-fc09-4dc1-b50b-5ca8f5aa3dcf","range":0,"rating":1,"reply":"Thank you for sharing your feedback with our team, Keely. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would like to speak with you about your concerns in more detail. Can you please call us at 888-storage?\n","replyTime":"2024-01-17T09:14:00","review":"Forewarning everyone thinking of using Extra Space Storage. They are a scam. They have increased rent so many times stating “due to the market”. I just recently got a notification that my rent is increasing $80 a month! I will be paying nearly $300 a month for what I believed I would be paying $170 a month and that included insurance. They will pretend “to send an offer” to corporate to help you get a “deal” after you call and complain of your price increase. Then you pay that “deal” price for a couple of months and then they increase it by $80. It’s such a corporate scam. Yes the facility is nice but not for all the price increases. My mother, brother, and sister each have a storage unit at this Extra Space location and we are all going to cancel our units due to their price gouging. The thing is… there is no limit to how much and/or often they can increase your rent by. Just google “Extra Space Storage Scam” or “Extra Space Storage Price Increase”. There are plenty of Reddit posts and people talking about how ridiculous it is.\n\nI highly suggest going to a mom and pop or locally owned storage facility. Beware though Extra Space Storage is trying to buy up all their competition so that they basically run the monopolize the entire market.\n\nI do not know why there are so many good reviews. Either people are compensated to write them or these people write the review early on after signing up before any of the increase start.\n\nI’m sure they will comment on this post and try to seem sympathetic to my concerns and just comforting words to explain their reasoning but that is just marketing jarble and overt manipulation. Hoping my review can stop one person from signing up with this catastrophe. DONT DO IT!!!\n\nIf this review gets taken down… I have saved it to my notes and will repeatedly post it every time my review is deleted.","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"Keely P."},{"reviewId":"fe8211b2-9168-48e6-b3f1-5700582a47bd","range":0,"rating":5,"reply":"Kadejia, we are so happy to hear that Joshua could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're here to help with anything else you might need at 888-storage.","replyTime":"2024-01-11T09:13:00","review":"I had a pleasure of working with Joshua when it came to picking a storage unit. He was very knowledgeable about all the concerns I had. He was very nice! Thank you for your service and making the process easy!","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Kadejia L."},{"reviewId":"d0e7986b-1cc9-4196-b90b-a01d7e9a8321","range":0,"rating":5,"reply":"Thanks for the awesome review, Tracie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage whenever you need us.","replyTime":"2024-01-11T09:24:00","review":"Great experience to rent a unit. Courteous and to the point, gave me a unit that’s just the right size.","source":"Google","submissionTime":"2024-01-10T00:00:00","userName":"Tracie t."},{"reviewId":"53a331d6-6226-4699-b859-f43e93dc8848","range":0,"rating":5,"reply":"Hello, Ramon. Thank you for the review. We're so glad Meyouna could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-01-08T12:43:00","review":"Meyouna is amazing, she has the best customer service ever and was really helpful. If you need a storage please come visit her.","source":"Google","submissionTime":"2024-01-06T00:00:00","userName":"Ramon H."},{"reviewId":"930cfe66-c4b5-493c-a5f5-42318abc4fa5","range":0,"rating":5,"reply":"Thank you for the kind words, Deandria. We're glad Joshua was nice and professional! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2024-01-06T09:31:00","review":"Joshua is very nice was professional","source":"Google","submissionTime":"2024-01-05T00:00:00","userName":"Deandria H."},{"reviewId":"9ec550a1-3cef-4fe6-b423-0022082dc23a","range":0,"rating":5,"reply":"Thanks for the kind words, Shannon! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\r","replyTime":"2023-12-21T07:44:00","review":"Everyone I spoke with was extremely nice . Which is rare. The person that initially helped me was kind and had a pleasant tone and demeanor. She is the reason I decided to use Extra Space Storage.  I highly recommend them.","source":"Google","submissionTime":"2023-12-21T00:00:00","userName":"Shannon H."},{"reviewId":"ddf2eb04-4723-4988-9bd0-f0f972e27895","range":0,"rating":5,"reply":"Hi, L. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.","replyTime":"2023-12-17T09:01:00","review":"Great customer service ince again","source":"Google","submissionTime":"2023-12-16T00:00:00","userName":"L W."},{"reviewId":"eb391d3d-8816-4d99-a1c8-2fff22bc2483","range":0,"rating":5,"reply":"Thanks for the awesome review, A! We work hard to meet the expectations of our customers, and we're happy to hear Ms. Manuel hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2023-12-09T08:26:00","review":"Ms. Manuel did a outstanding job. She worked with me and showed me the best deal to get. I really appreciate that. Kudos to Ms. Manuel.","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"A M."},{"reviewId":"a1d11e04-e8aa-44a0-8c6e-958e25f4589c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Spitt! We're happy we were able to provide a smooth rental experience. We're glad Ms. Attala was extremely helpful during this process. Stop by our office if you need anything in the future! ","replyTime":"2022-12-28T15:54:00","review":"The process getting the storage was smooth. Ms.Attala was extremely helpful during this process.","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Spitt"},{"reviewId":"9171e54f-d0c6-4002-88e7-44c6c1932ec5","range":0,"rating":5,"reply":"Thank you for the review, William! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Atolla was able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-12-04T14:53:00","review":"Ms. Atolla provided excellent customer service! She was very professional and able to resolve my issue.","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"William W."},{"reviewId":"087c7ac3-ac3d-4317-88b4-46cea99350bb","range":0,"rating":5,"reply":"Thank you for the review, Angelica! We pride ourselves on having a friendly, accommodating staff and are so happy that Atolla, Manuel, and Josh were able to assist you! Please call us at 888-storage whenever you need us.","replyTime":"2023-12-04T15:33:00","review":"Atolls Manuel & Josh has Great customer Service !!!","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Angelica E."},{"reviewId":"9c83af14-0ba6-4abe-8ad7-efcc44b750c4","range":0,"rating":5,"reply":"Thank you for the kind words, Jennifer! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2023-12-02T10:39:00","review":"Customer service was excellent!","source":"Google","submissionTime":"2023-12-02T00:00:00","userName":"Jennifer G."},{"reviewId":"605dbbcf-3c58-493a-86ae-c4560011c512","range":0,"rating":5,"reply":"Thank you 323! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! We're always here to help at 888-storage if you have any questions or need assistance with your rental. \n","replyTime":"2023-11-14T16:20:00","review":"Excellent facility inside and out. Ms. Monique was such a nice person and a pleasure to work with.","source":"Google","submissionTime":"2023-11-14T00:00:00","userName":"323 I."},{"reviewId":"40e1ac82-8825-4be2-b3e6-5543dd8efdeb","range":0,"rating":5,"reply":"Hi Lillie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms Atolla. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property. If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2023-11-13T13:06:00","review":"When I walk in I felt a very warm Spirit, I met Ms Atolla Manuel, very friendly polite and professional and I felt very comfortable and safe, I really love Extra Space Storage and the one's that works there. Stay safe and Bless ????. I enjoyed Ms Manual for helping me out and I pray in Jesus name everyone have a wonderful great Blessed Holidays and the rest of this year and years to come Amen ?? ????","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Lillie T."},{"reviewId":"78a16c11-0af5-49f4-b01a-725a42215b94","range":0,"rating":5,"reply":"Thank you for the review, Sonya'! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2023-11-13T14:02:00","review":"Wonderful customer service and such a nice tour!! I highly recommend!! Every thing you need to know is explained thoroughly and in detail.","source":"Google","submissionTime":"2023-11-13T00:00:00","userName":"Sonya' A."},{"reviewId":"38710065-2c7b-4c33-9600-e94898c538a5","range":0,"rating":5,"reply":"Thank you for the kind remarks, Ilani! We're so happy to hear we have your recommendation! Please call us at 888-storage if you need anything.","replyTime":"2023-11-12T15:46:00","review":"The employees were nice understanding and informative I would recommend them to everyone.","source":"Google","submissionTime":"2023-11-11T00:00:00","userName":"Ilani G."},{"reviewId":"c60939b6-bc03-4fdd-8509-af0b555a45b6","range":0,"rating":5,"reply":"Hi Jennifer, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-11-10T09:58:00","review":"Great experience..highly recommend","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Jennifer H."},{"reviewId":"df56b214-b614-45e6-bdf1-a10debd76cca","range":0,"rating":5,"reply":"Thank you, Brian. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-11-09T12:36:00","review":"They have friendly office staff that will work with you to make you experience better","source":"Google","submissionTime":"2023-11-08T00:00:00","userName":"Brian F."},{"reviewId":"e3d5aefb-4d5a-4b62-a00e-63fd29b7b074","range":0,"rating":5,"reply":"Thank you for the kind words, M. We're glad to hear that Atolla was great at assisting you with your rental amount! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-11-07T14:55:00","review":"Atolla was great at assisting me and made sure that I was taken care of with my rental amount. Clean store. I would definitely recommend to this location.","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"m m."},{"reviewId":"5ec5d7c5-0f6c-4b92-8fa7-e6ec5189d8d3","range":0,"rating":5,"reply":"Hi Bre, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-11-03T15:19:00","review":"Monique Dennis-Cole was so SWEET, PERSONABLE and PROFESSIONAL!!!! She is WONDERFUL at her job and so full of joy!!!! So glad that she was able to help me out with everything!","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Bee J."},{"reviewId":"4f679258-3552-4daa-aece-c9c93430590d","range":0,"rating":5,"reply":"Thank you for the review, Bill! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-11-03T16:19:00","review":"These people really care about their customers!!! So far a great experience!","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Bill M."},{"reviewId":"dee7af03-f3a9-4215-b7bc-f1e99ff114e1","range":0,"rating":5,"reply":"Thank you for your kind words, Betsy! We're thrilled to hear that you had a positive experience with Extra Space Storage. We take pride in providing a clean facility, competitive prices, and convenient access for our customers. We'll be sure to pass along your compliments to Monique as well. If you ever need anything in the future, don't hesitate to give us a call at (601) 500-7854.","replyTime":"2023-11-05T09:38:00","review":"I can't say enough good things about EXTRA SPACE Storage. The facility is whistle clean, Well priced and gives customers generous access outside of regular business hours.\n?? Monique is a gem!! A delightful young lady that knows her inventory & the storage business exceptionally well.\nI was happy to find an EXTRA SPACE in Jackson. Even though I checked other options, EXTRA SPACE was hands down the best value.\n\nBetsy Howard\nNov. 3, 2023","source":"Google","submissionTime":"2023-11-03T00:00:00","userName":"Betsy H."},{"reviewId":"f1612126-f683-442d-b14a-711b1a83e2c0","range":0,"rating":5,"reply":"Thank you for the review, Sharon! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-11-01T10:03:00","review":"She was very helpful and Knowledgeable. She also was very Sweet and her Mannerism was lovely","source":"Google","submissionTime":"2023-11-01T00:00:00","userName":"Sharon W."},{"reviewId":"04f088f2-2de1-4282-87cc-777d629ff0a2","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jailyn! We're happy we were able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything.","replyTime":"2023-10-30T16:38:00","review":"Monique was amazing and so helpful! It was a smooth, easy experience and she made herself so relatable. Definitely excited to use them.","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Jailyn M."},{"reviewId":"c12e1f02-a23d-4da3-99e7-54d13bd24770","range":0,"rating":4,"reply":"Hi George! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2023-10-26T08:50:00","review":"I've enjoyed my tenure using Extra Space storage. Even during the price increase where I wasn't properly informed, the team was very cordial and helpful in the situation! Thank you!","source":"Google","submissionTime":"2023-10-25T00:00:00","userName":"George H."},{"reviewId":"15540846-7ccf-4262-a9b2-4eeb0a61a5e9","range":0,"rating":5,"reply":"Thank you for the review, Veronica! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-10-23T12:02:00","review":"This place was wonderful. I was able to get everything taken care of in 20 minutes tops! The young lady who helped me was nice and she knew her stuff.  No hassle, just 100% great customer service.  Thank you for making this a pleasant task.","source":"Google","submissionTime":"2023-10-23T00:00:00","userName":"Veronica H."},{"reviewId":"637232fe-9a10-4250-b896-03f925acb96c","range":0,"rating":5,"reply":"Thank you, Matthew. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-10-19T11:42:00","review":"Extremely efficient when I need assistance","source":"Google","submissionTime":"2023-10-18T00:00:00","userName":"Matthew H."},{"reviewId":"6f92c644-739c-44e6-9c1e-b6290e938d34","range":0,"rating":5,"reply":"Thank you for your feedback, Bobby! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2023-10-13T15:25:00","review":"Very professional. Clean environment and a safe place to store.","source":"Google","submissionTime":"2023-10-12T00:00:00","userName":"Bobby M."},{"reviewId":"9096dc52-c072-47dc-ab92-058ce9a3384f","range":0,"rating":5,"reply":"Hi Neya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-09-30T12:19:00","review":"Get service and very helpful! Very reasonably priced as well. I would definitely recommend.","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"Neya R."},{"reviewId":"0c4695ca-cbe8-40d5-bcc2-5ae79e3fed6c","range":0,"rating":3,"reply":"Thank you for the kind words, Rena! We're committed to providing excellent customer service. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.\n","replyTime":"2023-09-24T08:41:00","review":"The facility is nice. Customer service is good, but I had to move my stuff. They went from around $50 to $90 in a couple months. That was more than what I was paying at my other storage, which is why I moved there. I could've  just stayed where I was.","source":"Google","submissionTime":"2023-09-23T00:00:00","userName":"Rena S."},{"reviewId":"8e6c96c8-3e92-4be5-92a4-f70c488a562a","range":0,"rating":5,"reply":"Thank you, Abbey. We're thrilled you had a positive experience renting with Leona. Thanks for letting us know that she was courteous and professional. If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2023-09-21T14:12:00","review":"Leona was courteous and professional and helped me through the process.","source":"Google","submissionTime":"2023-09-21T00:00:00","userName":"Abbey M."},{"reviewId":"5c64205a-cce8-44c7-a6a5-35f3adb7f9e5","range":0,"rating":5,"reply":"Hi Thereal, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-09-20T16:03:00","review":"Monique was absolutely amazing!! Her attitude was so pleasant! She was very helpful and attentive!!! I had no issues and don’t have any concerns!! I’m a happy customer!!","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"TheReal T."},{"reviewId":"1a8d5f92-9137-4a1c-a9a6-b605bc20af27","range":0,"rating":5,"reply":"Wendy, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. \n ","replyTime":"2023-09-17T08:52:00","review":"Great customer service","source":"Google","submissionTime":"2023-09-15T00:00:00","userName":"Wendy M."},{"reviewId":"1c4dae63-5046-4d00-8150-92ac703d175f","range":0,"rating":5,"reply":"Thank you for the review, Brittany! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you. Please call us at 888-storage if you need anything!","replyTime":"2023-09-11T16:33:00","review":"Monique provided excellent service! She patiently took the time to walk me through each step, explained all of my options and helped me choose the best one for my needs. She provided 5 star service. Highly recommend!!","source":"Google","submissionTime":"2023-09-11T00:00:00","userName":"Brittany O."},{"reviewId":"d9fa3d5b-3af2-4f5d-9cdd-0432c458c214","range":0,"rating":5,"reply":"Hi Know, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-09-08T09:03:00","review":"Surprisingly affordable, easy to sign up, watch out for the expected upsells!","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"Know I."},{"reviewId":"4a4f63f0-2c7c-46c5-8a27-cac7751bcfbc","range":0,"rating":5,"reply":"Hello, John. Thank you for the review. We're so glad Monique could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-09-08T12:44:00","review":"Monique was excellent and really took care of me.","source":"Google","submissionTime":"2023-09-08T00:00:00","userName":"John C."},{"reviewId":"3069d32e-c3ef-4a2c-814e-2aadc5a62b53","range":0,"rating":5,"reply":"Hi Mieka, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-07T10:54:00","review":"Very polite , great customer service . Clean and spacious units ! Thank you","source":"Google","submissionTime":"2023-09-06T00:00:00","userName":"Mieka H."},{"reviewId":"351ab29e-af32-49e4-b6f6-5a0659d365d5","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words, Phillip. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us. ","replyTime":"2023-09-05T12:49:00","review":"The rates at this location are very competitive to surrounding storage facilities. Online registration process was easy and understandable. Monique was very helpful and knowledgeable in the follow-up process.","source":"Google","submissionTime":"2023-09-05T00:00:00","userName":"Phillip K."},{"reviewId":"fcd7a54f-c0ed-44a4-ae73-3a7fb37488e1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Joe. We are glad Monique was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-08-26T12:32:00","review":"Monique was very prompt and personable, her customer service truly deserves an applause.","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Joe B."},{"reviewId":"e543ca4d-a78c-4b27-b236-877bd6403a98","range":0,"rating":5,"reply":"Hello, Demetrica. Thank you for the review. We're so glad Leona could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-08-23T14:43:00","review":"Leona was very great and helpful.! Very knowledgeable of what she’s doing","source":"Google","submissionTime":"2023-08-23T00:00:00","userName":"Demetrica L."},{"reviewId":"f68a01e8-d300-4fe2-866b-614b124962db","range":0,"rating":5,"reply":"Hello, Kathy. Thank you for the review. We're so glad Monique could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-08-20T16:21:00","review":"Monique  was very helpful!","source":"Google","submissionTime":"2023-08-20T00:00:00","userName":"Kathy P."},{"reviewId":"a5ab24ae-905b-4a07-8a07-770a4e5b0ea2","range":0,"rating":5,"reply":"Thank you so much for your kind words, Ginger. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2023-08-16T10:30:00","review":"Extra Space customer service was the best!!!!!\nThey are great leaders for Extra Space.\nPlease appreciate your staff upper management because they are amazing and a great assets to your place of business.\nThe customers will keep doing business with you with this team God has brought into your establishment.\nGod cannot do anything but bless this territory with the sweet vibes in this store.\nI did not experience a bad vibe from anyone in two years.\nI always had a great laugh and pleasant conversation with the staff.\nIt only takes 1 month to see a change in a person's spirit.\nBless you all, I pray a hedge of protection over you guys on Old Canton Road.\nLord please open up the windows of heaven and pour them out a blessing they will not have room enough to receive.\nBless their families, homes, their going out and coming in.\nThank you for your service in the community.","source":"Google","submissionTime":"2023-08-15T00:00:00","userName":"Ginger D."},{"reviewId":"dfd389b1-b16f-4637-9627-f73985515f58","range":0,"rating":5,"reply":"Hi F., thank you for your review. We're glad Monique was very personable, a consummate professional, and was quite informative about the unit. Please stop by the office if you need anything! ","replyTime":"2023-08-15T11:42:00","review":"I toured the facilty this afternoon, and Manager, Monique, was very personable and a consummate professional! She was quite informative about the unit and measurments and sharing her experience about the items I'm planning on storing and how I might be able to store them in the 5X10 unit that I secured. She answered my questions and stated that I could call back anytime if I had other questions.","source":"Google","submissionTime":"2023-08-14T00:00:00","userName":"F. N."},{"reviewId":"82f9c0f7-bac6-4149-aa46-523a945189b2","range":0,"rating":5,"reply":"Thanks for the awesome review, Cassandra! We work hard to meet the expectations of our customers, and we're happy to hear Atolla hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2023-08-11T10:29:00","review":"Atolla Manual was such a wonderful and nice person. She made me feel so respected Give her a raise when the opportunity presents itself.","source":"Google","submissionTime":"2023-08-10T00:00:00","userName":"CASSANDRA A."},{"reviewId":"eb8306ca-0c43-4356-a7d8-134c9434a2f5","range":0,"rating":5,"reply":"Hi Betty, thank you for your review. We're glad Monique and Atolla were very professional, took very good care of you, and help with the correct space. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-08-07T08:02:00","review":"Monique ,Atolla was very professional . They taken very good care of me .They help with the correct space , I need for all my items. I have been with Extra Space for a while. I will recommend extra to any of my associates.Very clean , Heat, air when your item need to be storage safely.","source":"Google","submissionTime":"2023-08-05T00:00:00","userName":"Betty P."},{"reviewId":"91a95ed6-8edc-4a7e-a272-e7446439ccfc","range":0,"rating":5,"reply":"Hi Elizabeth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-07-31T13:09:00","review":"It's a great place to keep your things love it and the people's are great","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Elizabeth B."},{"reviewId":"ff024123-3da7-4b57-bd72-b61cc56fd133","range":0,"rating":5,"reply":"Hi Rachel, thank you for your review. We're glad Monique was able to help and made everything super simple from start to finish. Don't hesitate to reach out at 888-STORAGE if you need anything!  \n","replyTime":"2023-07-24T08:18:00","review":"Monique was such a huge help with getting my things organized and settled. I appreciate her knowledge and wonderful attitude the most. She made everything super simple from start to finish. I will definitely use Extra Space again!!!","source":"Google","submissionTime":"2023-07-23T00:00:00","userName":"Rachel G."},{"reviewId":"c0c87e42-2e39-4a69-a351-32cc49db3cff","range":0,"rating":5,"reply":"Thank you, Alvin! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (601) 500-7854 if anything comes up!","replyTime":"2023-07-22T10:33:00","review":"Such an easy experience. They were very helpful in picking unit that would work best for my storing.","source":"Google","submissionTime":"2023-07-22T00:00:00","userName":"Alvin J."},{"reviewId":"73b9d65c-7a20-462b-8be3-88290cb8b983","range":0,"rating":5,"reply":"Thank you for the excellent rating, Felicia! We're happy we were able to provide a smooth rental experience. Please stop by the office or reach out to us at 888-storage if you have any questions!\n","replyTime":"2023-07-21T09:24:00","review":"Great customer service and easy sign up process","source":"Google","submissionTime":"2023-07-21T00:00:00","userName":"Felicia D."},{"reviewId":"b462a59b-4469-48bb-a611-a217588d0375","range":0,"rating":5,"reply":"Thank you for the kind words, Angela. It's wonderful to know Monique and Atolla were knowledgeable and understanding to work with! We will be sure to pass your kind feedback to them! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-07-20T09:06:00","review":"The young ladies were superb. Great customer service. Monique and Atolla was very product knowledge of their spaces. They were understanding of my needs. They followed up to make sure I was completely satisfied. These young ladies rock. I would highly recommend your services again. It's not daily you walk into an establishment and receive great customer service.","source":"Google","submissionTime":"2023-07-20T00:00:00","userName":"Angela A."},{"reviewId":"0e4c9861-fbf8-4b12-8850-4610f1c5ceff","range":0,"rating":5,"reply":"Thank you for the review, Kennita! We pride ourselves on having a friendly, accommodating staff and are so happy Atolla was able to assist you! Please call 888-storage if you have any questions. ","replyTime":"2023-07-17T09:51:00","review":"Atolla Manuel was very professional and great customer service. I will most definitely recommend other to come here to rent a storage unit, just based off of her and her professionalism.","source":"Google","submissionTime":"2023-07-15T00:00:00","userName":"Kennita C."},{"reviewId":"d6ccae41-914e-418d-830e-e93c9207f3d5","range":0,"rating":5,"reply":"Our team appreciates your rating, Crystal. Thank you for being a loyal Extra Space Storage customer! ","replyTime":"2023-07-13T12:10:00","review":"Best customer service I had in a long while love the area that keeps you clean very secure","source":"Google","submissionTime":"2023-07-13T00:00:00","userName":"Crystal E."},{"reviewId":"62da2153-85bd-4acc-8539-1ee37effedfd","range":0,"rating":5,"reply":"Thank you, Meredith! It's wonderful to hear you had a positive experience with Monique and want you to know that we are here to assist you with any further storage needs! Give us a call at (601) 500-7854 if anything comes up!","replyTime":"2023-07-11T14:42:00","review":"Great experience! Monique was helpful and the experience was very positive!","source":"Google","submissionTime":"2023-07-11T00:00:00","userName":"Meredith C."},{"reviewId":"5b4653b9-2dc2-401f-a574-d2523950cd2b","range":0,"rating":5,"reply":"Thank you for the review, Reko! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-07-11T15:54:00","review":"Good staff will use again","source":"Google","submissionTime":"2023-07-11T00:00:00","userName":"Reko D."},{"reviewId":"90f7a322-e41c-4974-9221-dd98f6536773","range":0,"rating":5,"reply":"Thank you for the review, Kristiana! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2023-07-10T14:52:00","review":"Monique was so sweet, helpful, and professional! She made sure that I had a great experience, and I will definitely contact Extra Storage for my future storage needs!","source":"Google","submissionTime":"2023-07-10T00:00:00","userName":"Kristiana M."},{"reviewId":"b18af124-52d4-4e2a-9023-a18b43a58c13","range":0,"rating":5,"reply":"Hi Shanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-07-03T09:50:00","review":"The Young lady at the front desk was very polite and very professional and I just love how nice ,clean and fancy Extra Space Storage is and I would recommend everyone and anyone to them so Please keep up the good work…Thanks for Everything","source":"Google","submissionTime":"2023-07-03T00:00:00","userName":"Shanda F."},{"reviewId":"52991378-c7b8-42c0-9875-a6f53e19e4c4","range":0,"rating":5,"reply":"Hi Antonio, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-07-03T12:00:00","review":"Great place, clean, climate controlled and the staff is very helpful and polite. I feel great knowing my property is safe at Extra Space Storage..","source":"Google","submissionTime":"2023-07-03T00:00:00","userName":"Antonio H."},{"reviewId":"766a73b4-af3d-4382-b382-1eea567fd7a1","range":0,"rating":5,"reply":"Thank you for the kind words, Brenda! We're committed to providing excellent customer service. We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-07-02T13:23:00","review":"Customer Service was excellent and the Facility is top notch","source":"Google","submissionTime":"2023-07-02T00:00:00","userName":"Brenda B."},{"reviewId":"137f00a9-a216-45a4-b846-2951df468c80","range":0,"rating":5,"reply":"Thank you, Delia. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-07-02T13:48:00","review":"Great storage space. Staff is excellent.","source":"Google","submissionTime":"2023-07-02T00:00:00","userName":"Delia S."},{"reviewId":"a3c625de-d577-4bea-9a43-89a58e70052c","range":0,"rating":5,"reply":"Hello, Sonya. Thank you for the review. We're so glad Monique could meet your storage needs. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.","replyTime":"2023-07-03T11:37:00","review":"I have rented with extra space storage previously and my experience was phenomenal.  Monique, is professional, friendly and frankly the only reason I returned my business to extra space.","source":"Google","submissionTime":"2023-07-01T00:00:00","userName":"sonya s."},{"reviewId":"6c488140-0ebe-4c84-be1b-f9b5607e14d7","range":0,"rating":5,"reply":"Thank you for the review, Tina! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2023-06-26T15:50:00","review":"Everything was done in an hassle free way with associate Monique at Extra Space Storage. She was very knowledgeable on what will work best with my amount of items! She was very professional and assuring. I will be recommending this storage space.","source":"Google","submissionTime":"2023-06-26T00:00:00","userName":"Tina D."},{"reviewId":"f22fbd74-7776-4bab-b48b-c5dd87c6a72e","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words Shundria. We're glad Monique was very understanding, helpful, and patient with you. We appreciate you recommending us to your friends and family. Feel free to stop by the office if you need anything! ","replyTime":"2023-06-26T09:20:00","review":"Absolutely love the space and location. Extremely affordable and the easy to find! I did have an issue with my passcode for the gate however, Monique was very understanding, helpful, patient with me! Within minutes Monique solved my issue and went above and beyond to make sure all my needs were met! Would def recommend Extra Space to all of my family and friends!","source":"Google","submissionTime":"2023-06-25T00:00:00","userName":"Shundria W."},{"reviewId":"8939df09-b914-4ec1-9b01-8d8c8b9a1247","range":0,"rating":5,"reply":"Allison, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2023-06-18T11:46:00","review":"Everyone we’ve dealt with at Extra Space has been so helpful and nice. We originally got a way too large unit and they were so helpful in getting us transferred to a new smaller unit as quickly as possible. Super easy process all around. Can’t recommend them enough.","source":"Google","submissionTime":"2023-06-18T00:00:00","userName":"Allison S."},{"reviewId":"40aef1d6-0b26-4f97-ba45-93ab0181059d","range":0,"rating":5,"reply":"Thank you for the review, Swacbob! We pride ourselves on having a friendly, accommodating staff and are so happy Deanna was able to assist you! We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2023-06-12T12:28:00","review":"I had a very positive experience. Deanna was concerned about me being an amputee  and made accommodations to ensure that my walk wasn't long, she took time and explained to me the process and was very pleasant in her presentation.  She's a keeper!","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"SWACBOB"},{"reviewId":"ba79c232-9aa8-4565-9014-fb4655c1051c","range":0,"rating":5,"reply":"Thank you for the kind words, Shona. We're glad Leona has been pleasant and helpful! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-06-10T10:07:00","review":"Leona was a great help! Very pleasant! She assisted me with all of my needs. Would recommend Extra Space Storage to anyone!","source":"Google","submissionTime":"2023-06-09T00:00:00","userName":"Shona O."},{"reviewId":"bd69e6d4-72d6-4fed-8762-95ee4fae6216","range":0,"rating":5,"reply":"Thanks for the awesome review, Trina1god! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2022-10-07T14:47:00","review":"Great Experience, Great Customer Service","source":"Google","submissionTime":"2023-06-02T00:00:00","userName":"Trina1god"},{"reviewId":"3027cf81-7d68-40fa-9aba-da4b962841a5","range":0,"rating":5,"reply":"Hi Myshekeyla, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Atolla! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-06-02T08:41:00","review":"My experience was lovely Ms Atolla Manuel she was excellent she made my day and made everything better for me and my birthday moving from Mississippi to Ohio and she definitely deserves a raise and I work for JP Morgan Chase and we definitely need storage units all over for our traveling agents and I’ll be putting you guys on our list especially only for the reason of Ms Atolla and her kindness to me . Thank you\nWe will be reaching out","source":"Google","submissionTime":"2023-06-02T00:00:00","userName":"Myshekeyla J."},{"reviewId":"8e1f06c5-61d7-4d7e-9183-524b62069904","range":0,"rating":4,"reply":"Hi Pearlie, thanks so much for your review! We are thrilled to hear your experience was wonderful. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-25T16:00:00","review":"Almost the best experience EVER at a storage facility. This wonderful experience was from start to finish.","source":"Google","submissionTime":"2023-06-01T00:00:00","userName":"Pearlie C."},{"reviewId":"f3c269fb-e068-4183-a73e-2c9869111c59","range":0,"rating":4,"reply":"Thank you, Mallory! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (601) 500-7854 if anything comes up!","replyTime":"2023-06-01T11:46:00","review":"Great experience, just too expensive.","source":"Google","submissionTime":"2023-06-01T00:00:00","userName":"Mallory D."},{"reviewId":"416eee00-a26d-41c5-b8e9-38402d88987c","range":0,"rating":5,"reply":"Thank you for the kind words, Robert. We're glad our team has been great to work with! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-05-31T12:22:00","review":"The service was great","source":"Google","submissionTime":"2023-05-31T00:00:00","userName":"robert j."},{"reviewId":"f749139d-5aa1-47fc-aa69-c610e7bb1b0a","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Stephanie! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.","replyTime":"2023-05-31T17:06:00","review":"Choosing this storage company was the BEST decision for me and my family!! It is convenient, reasonable and VERY SPACIOUS!! The staff were so welcoming and friendly that I forgot that I was just “looking”…I rented out a unit on the spot!!! Looking forward to this continued relationship because we have no idea how long we will be using the space! Lol. KUDOS! 10/10 my family and I recommend!!","source":"Google","submissionTime":"2023-05-31T00:00:00","userName":"Stephanie W."},{"reviewId":"8a6e175c-998c-4586-8188-999654d7c702","range":0,"rating":5,"reply":"We think Israel and Monique are great too! Thanks for the positive review, Kianna. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-05-30T16:02:00","review":"Israel and Monique we're awesome after a long day of moving. The walk-in rate was phenomenal.","source":"Google","submissionTime":"2023-05-30T00:00:00","userName":"Kianna W."},{"reviewId":"c5202579-bcda-4574-8535-bccc850a07e7","range":0,"rating":5,"reply":"Hi Cameron, thank you for your review. We're glad our team was very helpful, friendly, and patient with you. Feel free to stop by the office if you need anything! ","replyTime":"2023-05-30T08:31:00","review":"The staff was very helpful, friendly, and patient with me…keep up the good job.","source":"Google","submissionTime":"2023-05-29T00:00:00","userName":"Cameron R."},{"reviewId":"8fad40e4-257a-44f4-962c-a42967705caf","range":0,"rating":5,"reply":"Hi Makeicha, thank you for recommending us. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2023-05-05T08:33:00","review":"The customer service representatives were very friendly and helpful.  The atmosphere was very pleasant and inviting.  They explained everything clearly and walked me through to find my unit.  I highly recommend this location.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Makeicha M."},{"reviewId":"b21de912-daf0-40ab-94d9-3ee89245ccb1","range":0,"rating":5,"reply":"Hi Tanya, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-01T09:46:00","review":"This is a  nice establishment it was always clean and the employees were available when needed.The only thing I didn't like about it was the rental fee kept changing other than that I would use them again.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Tanya M."},{"reviewId":"2fc7356c-909b-45b3-86b8-53a5e97236c5","range":0,"rating":5,"reply":"Hi Pearlie, thanks so much for your review! We are thrilled to hear your experience was wonderful. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-25T15:58:00","review":"Almost the best experience EVER at a storage facility. This wonderful experience was from start to finish.","source":"Google","submissionTime":"2023-04-25T00:00:00","userName":"Pearlie C."},{"reviewId":"aaa0b560-796b-4209-91ca-25f2c4fcfd40","range":0,"rating":5,"reply":"Thanks for the positive review, Helena! We are glad you had a great experience with Leona. Please stop by the office or give us a call if you need anything. ","replyTime":"2023-04-24T11:44:00","review":"Leona was very polite and helpful in getting my storage unit set up!","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"Helena R."},{"reviewId":"99f23639-3090-4786-9f77-8ea92bdc52e2","range":0,"rating":5,"reply":"Hi Nikki, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or give us a call if you need anything. ","replyTime":"2023-04-17T18:41:00","review":"Great customer service ! Very clean property !","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Nikki N."},{"reviewId":"9f22a58c-c376-4ec1-a2fe-102a3281e8e3","range":0,"rating":5,"reply":"Hi Joe!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2023-04-15T16:30:00","review":"Best place in town great staff always available","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Joe H."},{"reviewId":"f9b728fd-48af-4b72-8663-2a6e23dda5b2","range":0,"rating":5,"reply":"Hi Kierstun, thank you for your review. We're glad our team was very friendly, patient, and positive. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-04-16T07:29:00","review":"Very friendly staff , patient & positive !","source":"Google","submissionTime":"2023-04-15T00:00:00","userName":"Kierstun L."},{"reviewId":"ec7c094f-513f-4c20-8178-8095c9423c14","range":0,"rating":5,"reply":"Hello, Heather. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-04-14T11:06:00","review":"The service has been great, with such a friendly professional atmosphere.","source":"Google","submissionTime":"2023-04-14T00:00:00","userName":"Heather G."},{"reviewId":"64683b95-15d4-4b95-8385-767b58980bde","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Shontee! We're so happy to hear Atolla was able to make your rental process hassle free! Give us a call at (601) 500-7854 if you need any future assistance.","replyTime":"2023-04-14T11:05:00","review":"Atolla was very helpful and answered all questions that I had. She made the process very easy and walked me through the contract signing process. I would use this storage facility again in the future!","source":"Google","submissionTime":"2023-04-14T00:00:00","userName":"Shontee J."},{"reviewId":"6508e181-5003-4e51-bb02-30ae6bb5c95c","range":0,"rating":5,"reply":"Thank you for the kind words, Nancy! We're committed to providing excellent customer service. Call us at 888-storage whenever you need us.","replyTime":"2023-04-13T12:59:00","review":"Great customer service.","source":"Google","submissionTime":"2023-04-13T00:00:00","userName":"nancy t."},{"reviewId":"33ef7108-e61e-4131-a91b-f0943f7c136a","range":0,"rating":5,"reply":"Thank you, Robert. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-04-12T17:07:00","review":"Professional, kind and extremely helpful.","source":"Google","submissionTime":"2023-04-12T00:00:00","userName":"Robert T."},{"reviewId":"db19ce31-305e-449b-aa83-696dbbf444b3","range":0,"rating":5,"reply":"Hi Luis, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.\n","replyTime":"2023-04-10T17:42:00","review":"Great people and very clean space","source":"Google","submissionTime":"2023-04-10T00:00:00","userName":"Luis S."},{"reviewId":"d3de777b-fcfd-4088-ab3d-3c81f0b2a89a","range":0,"rating":5,"reply":"Thank you for the review, Latasha! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-04-03T11:50:00","review":"Great guest service.","source":"Google","submissionTime":"2023-04-03T00:00:00","userName":"Latasha C."},{"reviewId":"83f63d67-030a-4130-b1ce-430f16a318aa","range":0,"rating":5,"reply":"Hi Matt, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please give us a call at 888-storage if anything comes up! \n\n ","replyTime":"2023-04-01T09:25:00","review":"Clean place great staff good prices","source":"Google","submissionTime":"2023-03-31T00:00:00","userName":"Matt T."},{"reviewId":"0ada3441-648d-467b-8548-2a98fbced12d","range":0,"rating":5,"reply":"Thank you for the kind words, George. We're glad Monique was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-03-28T12:03:00","review":"Monique was very helpful in getting me squared away with my application!!","source":"Google","submissionTime":"2023-03-28T00:00:00","userName":"George H."},{"reviewId":"85724935-e5c9-4fde-9cfc-4af0e70f8209","range":0,"rating":5,"reply":"Hi Velesa, thanks so much for your review! We are thrilled to hear your experience was positive. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-03-21T11:29:00","review":"I have had only positive experiences.","source":"Google","submissionTime":"2023-03-21T00:00:00","userName":"Velesa T."},{"reviewId":"af92417c-483f-4316-b944-0eea5f3c109a","range":0,"rating":5,"reply":"Thanks, 45leumasmac! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Atolla was able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-03-18T14:00:00","review":"Atolla the Assistant Manager was very professional and attentive to my needs for finding the right type of storage space. I highly recommend asking for her. She greeted me with a smile and refreshing knowledge of all of their services.","source":"Google","submissionTime":"2023-03-18T00:00:00","userName":"45leumasmac"},{"reviewId":"2eb19838-7d3a-4185-a9d8-68006b651e0e","range":0,"rating":5,"reply":"Hi Shaqueya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-03-15T11:58:00","review":"Overall the best Storage experience for my first time getting a storage. The rates are great and the insurance for the units a great as well. Useful equipment to move your stuff via the elevator which was great. Customer Service is great will contact you to check on you about payments and any needs and wants. My storage was temporary but they made sure my move out was comfortable and easy and they took care of me the rest and informed me via email. No issues","source":"Google","submissionTime":"2023-03-15T00:00:00","userName":"Shaqueya B."},{"reviewId":"c864b44d-4e52-485e-9bd0-dbe0c0061565","range":0,"rating":5,"reply":"Thank you for the review, Arlazor! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-03-15T12:10:00","review":"She was great, she told me everything and i had no questions after","source":"Google","submissionTime":"2023-03-15T00:00:00","userName":"Arlazor C."},{"reviewId":"b43f15f9-cdf7-4ecd-ab10-c584821c9dc1","range":0,"rating":5,"reply":"Hi Vikita, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-03-03T17:52:00","review":"I had a great experience!!!","source":"Google","submissionTime":"2023-03-03T00:00:00","userName":"Vikita M."},{"reviewId":"a27feb34-b6e6-44a5-8357-aa9876b99220","range":0,"rating":5,"reply":"Thanks for the awesome review, Vogue! We work hard to meet the expectations of our customers, and we're happy to hear Dominique hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2023-02-24T12:00:00","review":"Lovely, Dominique was nothing less than amazing.","source":"Google","submissionTime":"2023-02-24T00:00:00","userName":"Vogue J."},{"reviewId":"ada285b6-545f-4dea-a5e9-edf228bf868d","range":0,"rating":5,"reply":"Hello, Crystal. Thank you for the review. We're so glad Atolla could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-23T14:42:00","review":"My experience so far was great Atolla was very helpful and knowledgeable and kind.","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"Crystal T."},{"reviewId":"0017874d-cb88-45aa-9ace-c09b34c68fa6","range":0,"rating":5,"reply":"Thanks Dorothy! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Thank you for choosing Extra Space Storage.\n\n","replyTime":"2023-02-21T15:04:00","review":"Loved it! I love the way this place is SECURED! ALWAYS CLEAN TOO.","source":"Google","submissionTime":"2023-02-21T00:00:00","userName":"Dorothy B."},{"reviewId":"ec16adbb-7199-495e-86ea-76593bd63356","range":0,"rating":5,"reply":"Thank you for the review, Jean! We pride ourselves on having a friendly, accommodating staff and are so happy Atolla was able to assist you! We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2023-02-22T08:20:00","review":"We had a great experience @ Extra Space Storage!! Our sales representative Atolla was so very sweet, kind & helpful. She took her time w us & patiently answered our questions & addressed our concerns.  She has excellent customer service skills along with a pleasant personality.","source":"Google","submissionTime":"2023-02-21T00:00:00","userName":"Jean D."},{"reviewId":"b7f39e83-a55e-4867-baf8-79bda4e3aff6","range":0,"rating":5,"reply":"Thank you for the kind words, Briana. We're glad you were met with friendly and professional staff and a clean and secure facility! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-02-18T09:21:00","review":"The staff are nice and friendly. Professional and had a great price.The facilities are clean and safe. If I need to use a storage unit in future, I definitely will get unit at Extra Space Storage.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Briana F."},{"reviewId":"426470b0-e897-4899-a302-325e0f416b0c","range":0,"rating":5,"reply":"Hi Sheila, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.","replyTime":"2023-02-08T16:32:00","review":"Nice, clean and very spacious.","source":"Google","submissionTime":"2023-02-08T00:00:00","userName":"Sheila L."},{"reviewId":"a1964d42-c11f-4214-89da-50559eb694aa","range":0,"rating":5,"reply":"Hi Nakondria, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the units has been positive! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2021-11-25T08:31:00","review":"I have had about three storage units at Extra Space Storage over time. Always exceptional service!!!! And to add the units are nice and clean.","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"Nakondria B."},{"reviewId":"c2d9e604-9b01-4877-ae73-0bcfef600ebb","range":0,"rating":5,"reply":"Thank you, Brian. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-02-01T10:02:00","review":"Professional and had a great price","source":"Google","submissionTime":"2023-02-01T00:00:00","userName":"Brian P."},{"reviewId":"3b17270c-08dc-453e-831e-1e00120222f4","range":0,"rating":5,"reply":"Daisha, we are so happy to hear this. Give us a call if you need anything, please. Thank you so much for choosing Extra Space Storage!\n","replyTime":"2023-01-31T10:58:00","review":"great customer service !","source":"Google","submissionTime":"2023-01-31T00:00:00","userName":"Daisha H."},{"reviewId":"4f2c3ff7-f34d-4d23-aada-f06e4c74dfbc","range":0,"rating":5,"reply":"Thank you, Anthony. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-22T08:03:00","review":"Everything is going great so far.","source":"Google","submissionTime":"2023-01-22T00:00:00","userName":"Anthony S."},{"reviewId":"8de69b57-1c31-4b9e-b17f-b31eb85deb04","range":0,"rating":5,"reply":"Thank you for the kind words, Christine. We're glad our team has been helpful and friendly! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2023-01-20T12:11:00","review":"I called my Extra Space storage facility in MS. They were helpful and friendly! My issues was taken care of easily and quickly!","source":"Google","submissionTime":"2023-01-20T00:00:00","userName":"Christine D."},{"reviewId":"e74069db-d8c2-4b3d-9c2b-5eaba7575781","range":0,"rating":5,"reply":"Thanks for the positive review, Trista! We are glad you had a great experience with Monique. If you have any questions, let us know at customerservice@extraspace.com.","replyTime":"2023-01-19T15:54:00","review":"I really appreciate how fast and quick the process is and I appreciate Monique for showing/walking me around to my unit and helping me understand how the lock works. The service is amazing.","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"Trista F."},{"reviewId":"3b4e7f9b-ac32-48ae-ae6b-f9b8ea08b692","range":0,"rating":5,"reply":"Hi Quintina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-01-14T08:35:00","review":"I reserved storage space online and received a follow up call from the nicest, most professional representative that I’ve experienced in a while. Monique was super pleasant, explained the process, put me at ease for storing my daughter’s items at the end of the school semester. It’s almost rare to find someone who sounds excited to provide the best service to customers. Monique was a GEM and you all should be happy to have her on the team.","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"Quintina E."},{"reviewId":"b48e6c15-45a7-4a10-914a-ac872a41a98c","range":0,"rating":5,"reply":"Hi Ronnie! Thank you so much for the positive review. We are glad our team provided you with great service! If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2023-01-14T09:30:00","review":"Great service","source":"Google","submissionTime":"2023-01-14T00:00:00","userName":"Ronnie G."},{"reviewId":"9fc434f6-93a0-42d8-82ba-7e292538900e","range":0,"rating":5,"reply":"Hi Keith, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2023-01-07T12:23:00","review":"It was an awesome experience great staff","source":"Google","submissionTime":"2023-01-07T00:00:00","userName":"Keith W."},{"reviewId":"8a6d3f13-fe47-4cf5-9438-92ee1bcb473e","range":0,"rating":5,"reply":"Thanks for the awesome review, Tatyana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2023-01-03T13:30:00","review":"First time user.  Office was closed for the holiday.  I was able to book online and receive all of my information via email.  Went in today to purchase a lock and the associate was very helpful, nice, and speedy with service!","source":"Google","submissionTime":"2023-01-03T00:00:00","userName":"Tatyana J."},{"reviewId":"046ff12a-6fea-4eeb-af0b-9506c2f56548","range":0,"rating":5,"reply":"Thank you for the excellent review, Nicholas! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-01-03T15:33:00","review":"Excellent customer service. Quick, easy, and friendly.","source":"Google","submissionTime":"2023-01-03T00:00:00","userName":"Nicholas G."},{"reviewId":"6fec6d9a-3fdd-4bfb-916a-2ed43c9726eb","range":0,"rating":5,"reply":"Thank you for the kind words, Kerry. We're glad Monique was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-12-30T18:24:00","review":"Monique was very kind and helpful. I recommend this location to anyone who needs storage assistance","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"Kerry B."},{"reviewId":"f700ae25-ac31-4097-9c08-6c376c1a5811","range":0,"rating":5,"reply":"Thank you for the excellent rating, Spitt! We're happy we were able to provide a smooth rental experience. We're glad Ms. Attala was extremely helpful during this process. Stop by our office if you need anything in the future! ","replyTime":"2022-12-28T15:46:00","review":"The process getting the storage was smooth. Ms.Attala was extremely helpful during this process.","source":"Google","submissionTime":"2022-12-28T00:00:00","userName":"Spitt"},{"reviewId":"86fb40be-c6db-4d6e-86e6-60629fe0ad3d","range":0,"rating":5,"reply":"Hi Justice, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms Atolla! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-19T13:50:00","review":"Ms . Atolla was so nice & know her information","source":"Google","submissionTime":"2022-12-19T00:00:00","userName":"Justice G."},{"reviewId":"9d74c5dc-34ee-403b-8826-cdbe7aa12db9","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Taijah. As always stop by the office or call us at 888-storage if you need anything.  ","replyTime":"2022-12-15T14:13:00","review":"The staff is excellent. There is always someone there to answer questions over the phone during business hours!","source":"Google","submissionTime":"2022-12-15T00:00:00","userName":"Taijah D."},{"reviewId":"d480a889-4367-41b2-81ea-e08556b93a7f","range":0,"rating":5,"reply":"Hello, Kim. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-12T10:46:00","review":"Great Storage Facility!","source":"Google","submissionTime":"2022-12-12T00:00:00","userName":"Kim A."},{"reviewId":"d57f3595-02c0-4944-a07d-1ce1607c2aea","range":0,"rating":5,"reply":"Hi Quincy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2022-12-10T11:59:00","review":"Amazing service","source":"Google","submissionTime":"2022-12-10T00:00:00","userName":"Quincy J."},{"reviewId":"a988d5d8-5fea-44cf-942c-66495063b1b9","range":0,"rating":5,"reply":"Thank you for the kind words, Carmen! We're committed to providing excellent customer service. We're glad Monique and our team were very helpful and professional. Stop by our office if you need anything in the future! ","replyTime":"2022-12-09T09:47:00","review":"Monique and the other coordinator whose name starts with an A. Outstanding customer service! Was very helpful and professional. Felt like they really cared about my needs and concerns.","source":"Google","submissionTime":"2022-12-09T00:00:00","userName":"Carmen B."},{"reviewId":"c5aa3a7c-8634-487f-8ef4-e3fd51510b40","range":0,"rating":5,"reply":"Ellie, we are so happy to hear that Atolla could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Call us at 888-storage whenever you need us.","replyTime":"2022-12-08T13:10:00","review":"Atolla was excellent with her customer service and attention to details of my check in. She explained every thing and was very kind and courteous.","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"Ellie L."},{"reviewId":"ac919656-5926-4110-921d-00d791be41b8","range":0,"rating":5,"reply":"Thanks for the awesome review, Pretty! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if you have questions at 888-storage.","replyTime":"2022-12-08T10:42:00","review":"I needed assistance with my account. The associate was so helpful, polite, and knowledgeable! I appreciate her so much.\nA*****J****","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"pretty p."},{"reviewId":"3709449b-d73b-41c0-bef2-b9e22de5125e","range":0,"rating":5,"reply":"Thank you for the kind remarks, Krishona! We're so happy to hear our manager earned us your recommendation! Call us at 888-storage whenever you need us.","replyTime":"2022-12-08T11:59:00","review":"She was great!!! I would definitely recommend her!","source":"Google","submissionTime":"2022-12-08T00:00:00","userName":"KriShona G."},{"reviewId":"a3e36d43-1e51-44f6-af6e-697b52db617d","range":0,"rating":5,"reply":"Hi Bria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Atolla! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-12-07T15:13:00","review":"Wonderful wonderful staff, overall service is phenomenal. Atolla was the best customer service representative.","source":"Google","submissionTime":"2022-12-07T00:00:00","userName":"Bria D."},{"reviewId":"1c0b2547-2464-45df-9958-18b35a870abf","range":0,"rating":5,"reply":"Thanks for the awesome review, Brandy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. If you have any questions, let us know at 888-storage.","replyTime":"2022-12-04T09:47:00","review":"Great experience every time I have used them and very professional staff.","source":"Google","submissionTime":"2022-12-03T00:00:00","userName":"Brandy P."},{"reviewId":"9c4dd8a7-f115-4be3-ae5a-2a2f6af92f32","range":0,"rating":5,"reply":"Thank you for the excellent rating, Paulette! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.","replyTime":"2022-12-04T10:28:00","review":"Very easy process on and outstanding customer service.","source":"Google","submissionTime":"2022-12-03T00:00:00","userName":"Paulette W."},{"reviewId":"61e28c94-1a44-460b-b379-b62373ecbd86","range":0,"rating":5,"reply":"Hello, Reggie. Thank you for the review. We're so glad Atolla could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-11-28T17:21:00","review":"Great customer customer service!!! Thanks Atolla.","source":"Google","submissionTime":"2022-11-28T00:00:00","userName":"Reggie M."},{"reviewId":"e6f6e450-9b31-410e-90f6-2e80acd35867","range":0,"rating":5,"reply":"Thank you for the excellent review, Jamaal! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2022-11-28T18:00:00","review":"Easy process and affordable rates!!","source":"Google","submissionTime":"2022-11-28T00:00:00","userName":"Jamaal T."},{"reviewId":"840d0cc0-5ddf-49e6-b411-79aca86a0828","range":0,"rating":5,"reply":"Hi Devin, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful, nice staff, so we do our best to make sure we are able to provide that! We are so happy you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-06-24T10:34:00","review":"It’s a very clean environment. The units are very reasonable and the people are so helpful and nice. They are very very helpful and understanding","source":"Google","submissionTime":"2022-11-25T00:00:00","userName":"Devin H."},{"reviewId":"4da6affc-ca14-42e6-8745-91d88d077029","range":0,"rating":5,"reply":"Thank you for the review, Steven! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-11-23T09:39:00","review":"I had a pressing issue that need to taken care of immediately. The staff jumped on it at once and resolved what could be. Appreciate the kindness and willingness to get the situation taken care of.","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"Steven H."},{"reviewId":"36d7d60a-8a4b-49f7-a7f1-b982c45e77fb","range":0,"rating":5,"reply":"Hi Sister, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (601) 500-7854 or stop by the office if you need anything!\n","replyTime":"2022-11-25T11:24:00","review":"My experience was wonderful. I came in and was greeted and then was shown a unit. The location is great and they even have carts you can use to move your belongs in which is a plus. I would recommend this location to anyone.","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"SISTER 2."},{"reviewId":"12eab829-2dcc-4c6d-8a86-19f5740506c2","range":0,"rating":5,"reply":"Thank you, Deborah, for the great rating. It's wonderful to hear you had a positive experience with us and Jackson, Atolla, and Monique have been super helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (601) 500-7854 if anything comes up!","replyTime":"2022-11-19T11:27:00","review":"My experience with Extra Space Storage-Jackson MS has always been professional and pleasant!  Atolla and Monique are very helpful in answering any questions and providing 5-star customer service!","source":"Google","submissionTime":"2022-11-19T00:00:00","userName":"Deborah"},{"reviewId":"36991d7e-5323-4412-a051-4c44c99664c9","range":0,"rating":2,"reply":"Hi Mrs. Clark, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage. ","replyTime":"2022-11-16T09:54:00","review":"We got our storage on the 9th of July 2022.  A 10x10 unit @ $74 per month.  November 9, 2022 our monthly fee doubled with us being informed. We were told that it was because we were on a month to month lease. But this was the only leasing option offered to is at the time we signed our rentalagreement. Our rent basically jumped from $74 to $166. Had we known this was the business practice we definitely would have chosen a different storage facility. We were told to look at #4 on our lease agreement which basically says the rent may be increased at any time...what a misleading and lousy business practice.\n\nThe only way to keep the lower rate is to pay 6 or 12 months in advance. Do better Extra Space! You are wasting customers time and money!! The only reason I rated a 2 is because the manager Monique is super sweet. She doesn't deserve to have to put up with angry customers due to lousy and unreasonable rental terms!! ?? They also brag on top notch facilities and safety but the gate has been inoperable for over a months time or more and there are never any carts available to use to move your items from your vehicle to your storage. Very annoying!!","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"Mrs. C."},{"reviewId":"edd37d5a-0401-4516-8395-4c34c7be13b1","range":0,"rating":5,"reply":"Thank you for the kind words, Darneka! We're committed to providing excellent customer service. We are always here to help at 888-storage.\n","replyTime":"2022-11-14T15:40:00","review":"Great customer service","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Darneka L."},{"reviewId":"1e830455-0cf7-4b42-9741-958156ec0077","range":0,"rating":5,"reply":"Hi Secured, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. As always, we are here to help at 888-storage whenever you need us.","replyTime":"2022-11-13T09:40:00","review":"Wonderful experience. Friendly and knowledgeable staff. Clean facility. Details Fully explained upfront. Walk through completed afterwards was Awesome.\nThanks soooo much Extra Space Storage","source":"Google","submissionTime":"2022-11-12T00:00:00","userName":"Secured L."},{"reviewId":"cae36f43-9e5f-48ed-b273-4e3d66f9da69","range":0,"rating":5,"reply":"Thank you for the excellent review, Elise! We're happy Monique were able to provide a smooth rental experience.","replyTime":"2022-11-07T09:36:00","review":"It was so easy and Monique was so knowledgeable. Very nice!","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"ELISE G."},{"reviewId":"18fa32b7-adf4-48fd-b6e8-3bac23a5577b","range":0,"rating":5,"reply":"Hi Keith. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Atolla and Monique. We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2022-10-31T13:55:00","review":"I ordered my unit online so I was a little confused on the process. Atolla and Monique made it their priority to inform me on everything I needed to do, excluding termination process and how to go about leaving my unit when I’m done. Very friendly! Very welcoming! Very informative and patient. Thank you so much","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Keith B."},{"reviewId":"e4923a56-4f11-497c-814a-60a6213b8d52","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, David. We're committed to being your go-to stop for all your local storage needs! Providing renters with clean and secure facilities is our top priority. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-10-28T10:22:00","review":"Great storage facility! Very clean and secure!","source":"Google","submissionTime":"2022-10-27T00:00:00","userName":"David C."},{"reviewId":"be19e4a7-7823-4837-9a17-c7639fcfb1bc","range":0,"rating":5,"reply":"Hi Diane!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2022-10-18T10:46:00","review":"Very easy, very quick and ladies were very polite","source":"Google","submissionTime":"2022-10-18T00:00:00","userName":"Diane M."},{"reviewId":"ee51aa49-cb8a-439c-b0cd-c83061c6f9cd","range":0,"rating":5,"reply":"Thank you for your feedback, Carol! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage whenever you need us!","replyTime":"2022-10-17T15:39:00","review":"Deva place! Safe clean workers top notch!","source":"Google","submissionTime":"2022-10-16T00:00:00","userName":"Carol M."},{"reviewId":"2718cfaf-59b7-4b5f-9358-211216d033c2","range":0,"rating":5,"reply":"Thanks for the awesome review, Love! We work hard to meet the expectations of our customers, and we're happy to hear Atolla could help. Let us know if you have questions at 888-storage!","replyTime":"2022-10-16T11:38:00","review":"New is always better in my opinion! Atolla helped me with so much patience on Oct.15,2022. Just don't go to life storage on I55, its a reason why I came here!","source":"Google","submissionTime":"2022-10-15T00:00:00","userName":"Love H."},{"reviewId":"5bc54bc1-0c91-43bc-8040-19c695b7badd","range":0,"rating":5,"reply":"Thank you for the kind words, Kayli. We're happy to hear Monique was sweet, professional, and able to provide you with a quick rental process! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-10-08T13:42:00","review":"Getting a storage unit was so quick and easy! After I finished everything online, I received a call from Monique who is very sweet and professional! I’m very glad to have chosen Extra Space Storage!","source":"Google","submissionTime":"2022-10-08T00:00:00","userName":"Kayli S."},{"reviewId":"742068b0-2df7-45a0-b72c-9fb098affc5a","range":0,"rating":5,"reply":"Thank you for the kind words, Kristi. We know our customers value clean facilities and friendly and responsive staff so we do our best to provide that! Your recommendation means a lot to us. Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-10-08T14:42:00","review":"We have rented 2 units at this storage facility. The units as well as restrooms are immaculately clean. The staff is responsive and very friendly. I would recommend choosing this location based on staff and quality of the buildings.","source":"Google","submissionTime":"2022-10-08T00:00:00","userName":"Kristi I."},{"reviewId":"baa98705-c160-4105-b415-08c2a588748e","range":0,"rating":5,"reply":"Thanks, Dominique! We pride ourselves on having a nice, professional, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Atolla and Monique! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-06-01T15:15:00","review":"Atolla and Monique  was very nice, professional, and helpful. Thanks","source":"Google","submissionTime":"2022-10-07T00:00:00","userName":"Dominique S."},{"reviewId":"5cc7d9fc-6277-4fa7-9eaa-34eaac5639e9","range":0,"rating":5,"reply":"Thanks for the awesome review, Trina1god! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2022-10-07T14:41:00","review":"Great Experience, Nice Customer Service","source":"Google","submissionTime":"2022-10-07T00:00:00","userName":"Trina1god"},{"reviewId":"bea3431c-7e0f-4ee9-8b12-e09c1c57c667","range":0,"rating":5,"reply":"Hello, Key. Thank you for the review. We're so glad Mrs. Leonna could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-08-02T14:21:00","review":"I love Mrs.Leonna so very helpful!","source":"Google","submissionTime":"2022-10-06T00:00:00","userName":"Key C."},{"reviewId":"9da667bd-c39c-4539-98d8-e2aaf0d776b0","range":0,"rating":5,"reply":"Hi Neakia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leona! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. \n","replyTime":"2022-10-05T13:13:00","review":"Leona is AMAZING. Her knowledge of the units and willingness to help is superb. She showed me the units, and even offered advice on how to place my items in the unit which will provide me with more space and room that may eliminate me having to secure another unit. Her professionalism is OUTSTANDING. She answered every single question that I had and made me feel very comfortable with using Eazy Storage.\n\nHands raised, this company is BLESSED to have an employee that goes well beyond what is expected and a willingness to be extremely helpful. I wish there were more professionals like her.\nNSP-D","source":"Google","submissionTime":"2022-10-05T00:00:00","userName":"Neakia P."},{"reviewId":"b57d3d9e-5227-44a4-b708-2bceaf59eb72","range":0,"rating":5,"reply":"Thank you for the kind words, James. We're glad Yolanda was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-10-05T13:52:00","review":"Yolanda was very helpful, considering she was very busy running two stores 15+ miles away from each other. I believe that upper management should review her performance and pay her accordingly. Keep up the great work.","source":"Google","submissionTime":"2022-10-05T00:00:00","userName":"James H."},{"reviewId":"eb25c684-93a7-49f9-90ec-56424b9e2753","range":0,"rating":5,"reply":"Thank you for your feedback, Rosalind! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to reach out at any time at 888-storage!","replyTime":"2022-09-27T11:43:00","review":"The young lady was kind courteous and very helpful as well as professional.   Very impressed with the cleanliness and security of the site thank you","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Rosalind J."},{"reviewId":"30d9788d-63c9-4066-ae45-0a4399e97959","range":0,"rating":5,"reply":"Thank you, Jeff. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-09-27T12:50:00","review":"Great people to work with in a safe place to store your stuff","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Jeff D."},{"reviewId":"f22c3a3f-a60c-47fe-90f6-2c426c573298","range":0,"rating":5,"reply":"Thank you for the kind remarks, Kijana! We're so happy to hear we have your recommendation! If you have any questions, let us know at 888-storage.","replyTime":"2022-09-26T11:01:00","review":"No problems! Would recommend.","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Kijana S."},{"reviewId":"088250dc-11c0-4e0f-86b2-f4e0e70d4c56","range":0,"rating":5,"reply":"Hello, Gretchen. Thank you for the review. We're so glad Monica could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-09-26T13:14:00","review":"Monica was very pro& friendly. I enjoyed her helping me.","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Gretchen M."},{"reviewId":"9a2fccb7-5056-440f-841a-bcd1b6baeade","range":0,"rating":5,"reply":"Thank you for the kind remarks, Chastity! We're so happy to hear we have your recommendation! Please stop by the office if you have any questions.","replyTime":"2022-09-26T14:20:00","review":"The customer service I received was amazing. I highly recommend this storage facility.","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Chastity C."},{"reviewId":"9bde86e6-02e7-4d7d-b23e-3db5b08639ae","range":0,"rating":5,"reply":"Thank you for the excellent review, Regina! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you need any assistance with storage.","replyTime":"2022-09-26T14:21:00","review":"The process was very easy, the facility is very nice, and the customer service was amazing. I would definitely recommend Extra Space Storage for any of your storage needs.","source":"Google","submissionTime":"2022-09-25T00:00:00","userName":"Regina B."},{"reviewId":"4e21f369-db35-4149-9237-5689544ebe39","range":0,"rating":5,"reply":"Thanks for the awesome review, Jasmine! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2022-09-26T12:57:00","review":"Very good customer service! I spoke to a very sweet lady today when I called at 12:25pm. Great person with a great attitude!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Jasmine G."},{"reviewId":"dcc33c0f-3e47-449a-98e1-7a8fc2afcdaf","range":0,"rating":5,"reply":"Thank you for the great rating, Divinelycreatedfeminine. We're glad our manager was super friendly and thorough with our rental process! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-09-14T12:54:00","review":"I really enjoyed the visit I had touring the facility.The onsite manager was super friendly and she was well explained!","source":"Google","submissionTime":"2022-09-14T00:00:00","userName":"DivinelyCreatedFeminine"},{"reviewId":"ef9ac4cf-15d9-40a7-96ac-adcab5b805ea","range":0,"rating":5,"reply":"Thank you for the review, Fredrick! We pride ourselves on having a friendly, accommodating staff and are so happy Brittany was able to assist you! Please let us know if you need anything at 888-storage.","replyTime":"2022-09-10T12:17:00","review":"Brittany had excellent customer service on and off the phone. She is very knowledgeable of the facility on Old Canton Rd and very friendly. I give her 10 stars alone. Thanks for your hard work and dedication. Love unit.","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Fredrick A."},{"reviewId":"a7f07936-fa00-4a11-bb34-6ddf8b1400ea","range":0,"rating":5,"reply":"Thank you for the kind words, Sonja! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage.\n","replyTime":"2022-09-04T13:34:00","review":"They have great costumer service and very clean !!","source":"Google","submissionTime":"2022-09-03T00:00:00","userName":"Sonja R."},{"reviewId":"9a365161-3c29-4f09-a492-d87e9ddd1aca","range":0,"rating":5,"reply":"Hi Rashonda, thank you for your review. We're glad our team was very professional and helpful. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-08-24T15:33:00","review":"Very professional and helpful. My experience from booking to closing out my space was a breeze.","source":"Google","submissionTime":"2022-08-22T00:00:00","userName":"Rashonda H."},{"reviewId":"7ee06940-daca-43b1-9cd4-5f83f2bab213","range":0,"rating":4,"reply":"Thank you for the review, Shay! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to call us if you need anything.","replyTime":"2022-08-21T11:21:00","review":"Very friendly staff I booked the unit over the phone, but the staff at the location called me soon after and were awesome and accommodating!! Great experience will definitely use them again.","source":"Google","submissionTime":"2022-08-21T00:00:00","userName":"Shay S."},{"reviewId":"63db4a6c-5a33-4682-b298-707a83f66c6e","range":0,"rating":5,"reply":"Thank you for your feedback, Jay! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!","replyTime":"2022-08-19T12:36:00","review":"Highly recommend!! The facility was clean and well secured. The agent I spoke with on the phone was very knowledgeable and helped with all of our questions!","source":"Google","submissionTime":"2022-08-19T00:00:00","userName":"Jay D."},{"reviewId":"0698a7ec-325a-4613-8129-acff1c06bb34","range":0,"rating":5,"reply":"Hi Frances!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2022-08-17T10:49:00","review":"Great service and quick to take care of everything.","source":"Google","submissionTime":"2022-08-17T00:00:00","userName":"Frances P."},{"reviewId":"54d96b2f-8531-4ec2-9f71-8efdf4914fe1","range":0,"rating":5,"reply":"Thank you for the kind review, Irina. We're glad Tanya and Monique were helpful and efficient with your rental process! We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-08-17T10:25:00","review":"The staff is great. I spoke with Tanya and Monique, they both were very helpful. Doing reservation over the phone was easy and fast. I made two changes to my reservation, and it was easy. The facilities are clean and safe. If I need to use a storage unit in future, I definitely will get unit at Extra Space Storage.","source":"Google","submissionTime":"2022-08-15T00:00:00","userName":"Irina I."},{"reviewId":"44f7bf45-6e5f-413a-b614-98af584c6fbe","range":0,"rating":5,"reply":"Thanks for the awesome review, Diamond! We work hard to meet the expectations of our customers, and we're happy to hear Manuel hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2022-08-13T16:07:00","review":"The store manager Atolla Manuel was awesome","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Diamond T."},{"reviewId":"6f20b3dd-815f-461a-99a6-66940f6128ba","range":0,"rating":5,"reply":"Hi Cornelius, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!","replyTime":"2022-08-07T10:27:00","review":"The staff was pleasant and professional. The facility appeared very clean and well kept. Not really overly priced for whet you get.","source":"Google","submissionTime":"2022-08-06T00:00:00","userName":"Cornelius P."},{"reviewId":"974a23e6-d5b6-47ee-a4f4-761a82a14873","range":0,"rating":5,"reply":"Thank you for the kind words, Allison. We're glad Tanya was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-08-05T08:38:00","review":"Tanya helped me and she was very helpful .","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Allison R."},{"reviewId":"ca44cd24-e471-4c84-a056-45f4f2ce89a2","range":0,"rating":5,"reply":"Hi Lorneater, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-08-02T17:26:00","review":"Everyone was very nice and explained everything thoroughly. The facility is very clean.","source":"Google","submissionTime":"2022-08-02T00:00:00","userName":"Lorneater M."},{"reviewId":"6345d729-5092-4aa3-a695-0beb6bd14f7f","range":0,"rating":5,"reply":"Thank you for the kind words, Garrett. We're glad Leona was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-07-30T17:11:00","review":"Leona Brown was such an amazing lady she helped me with all my needs from my rental to my mattress bag lock boxes and everything she definitely needs to move up in her job cause she is the best at what she do","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Garrett H."},{"reviewId":"ce40bc55-8762-4943-8138-c7864d9808e8","range":0,"rating":5,"reply":"Thank you for your feedback, Liz! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you ever need anything, feel free to stop by!","replyTime":"2022-07-25T10:07:00","review":"I think I could live I. One of the units, lol. Very clean, safe, and nice. All the employees have been very nice and very helpful to me.","source":"Google","submissionTime":"2022-07-24T00:00:00","userName":"Liz A."},{"reviewId":"1d2a40aa-26bf-4aaa-8af8-525747004b40","range":0,"rating":5,"reply":"Thank you for the kind review, Sidney. We're glad our team was friendly, efficient, and great at keeping our property clean! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-07-23T14:29:00","review":"Great customer service. Fast and friendly service. Clean","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"Sidney O."},{"reviewId":"c74174f1-9d3d-439e-9efe-8e21bc8d95a4","range":0,"rating":5,"reply":"Hello, Charlie. Thank you for the 5-star review! We're so happy we could help. We're always here to help at 888-storage.","replyTime":"2022-07-19T08:56:00","review":"The young lady who help me was , so unbelievable nice, and helpful. I’ve told all my friends about the storages, and the helpful young lady","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Charlie T."},{"reviewId":"2561f32a-bac3-49a5-95e2-559c4bd2372c","range":0,"rating":5,"reply":"Thanks for the positive review, Debbie! We are glad you had a great experience with Leona.  Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-07-16T17:25:00","review":"Leona was great!","source":"Google","submissionTime":"2022-07-16T00:00:00","userName":"Debbie R."},{"reviewId":"418e5200-5e1b-4009-b0eb-2ebda4bea5f3","range":0,"rating":5,"reply":"Hi, Don ! Thanks for the positive review, it means a lot to our team. Please call (601) 500-7854 if you have any questions about your rental. ","replyTime":"2022-07-16T17:25:00","review":"Very professional","source":"Google","submissionTime":"2022-07-16T00:00:00","userName":"Don J."},{"reviewId":"afad1b1c-7205-47af-9529-ed197d84884b","range":0,"rating":5,"reply":"Hi Terrance!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (601) 500-7854 or stop by the facility! ","replyTime":"2022-07-15T14:31:00","review":"Awesome storage facility! Wonderful, friendly supportive staff!","source":"Google","submissionTime":"2022-07-15T00:00:00","userName":"Terrance L."},{"reviewId":"077af43b-8cda-4432-9907-0789e41b4b47","range":0,"rating":5,"reply":"Hello, Mary. Thank you for the 5-star review! We're so happy we could help. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-07-14T13:31:00","review":"Very nice experience","source":"Google","submissionTime":"2022-07-14T00:00:00","userName":"Mary N."},{"reviewId":"d32d4e6e-d143-470f-88b4-b4be1f37021e","range":0,"rating":5,"reply":"Thank you for the kind words, Dequarius! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!","replyTime":"2022-07-14T13:45:00","review":"I had a great experience. I couldn’t have asked for better service.","source":"Google","submissionTime":"2022-07-13T00:00:00","userName":"DeQuarius M."},{"reviewId":"c43a42f3-5368-49ee-80d1-f8dc75b4e096","range":0,"rating":5,"reply":"Hey Roosevelt Reed, thank you for your kind review! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. It's great to know our team was helpful and that our property was clean. Let us know if there's anything else we can do to keep your experience great! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-07-13T13:56:00","review":"I must say!!! This was absolutely the best experience I could ask for. First off I was out of the state but needed a unit because my apartment wasn’t ready yet. So I was able to get a unit and pay for it all over the phone and I hate I don’t remember the young lady name but she was great. The unit was clean and just enough space for what I needed it for.","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Roosevelt R."},{"reviewId":"5520c68a-4d78-446c-8ecc-d76cd4e1ab22","range":0,"rating":5,"reply":"Thank you for your review, Sy'korey! We love to hear that our customers are happy with Extra Space. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-07-13T13:38:00","review":"Very excellent","source":"Google","submissionTime":"2022-07-12T00:00:00","userName":"Sy'korey C."},{"reviewId":"964a2ec0-3ba9-48cb-8ba1-ff4f41e4da67","range":0,"rating":5,"reply":"Thanks for the awesome review, Paula! We work hard to meet the expectations of our customers, and we're happy to hear Monique was able to help with your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2022-07-12T09:54:00","review":"From the time the store manager, Monique, answered my call to the end of my transaction, it was a wonderful experience.  Monique was personable, professional, and knowledgeable.  It is a pleasure to have Monique as my store manager.","source":"Google","submissionTime":"2022-07-11T00:00:00","userName":"Paula P."},{"reviewId":"6d898724-6173-4437-987c-5ae8d496234f","range":0,"rating":5,"reply":"Thank you for the 5 - star rating Joseph! We are so happy you had a great experience. If you ever need anything feel free to call us at (601) 500-7854.","replyTime":"2021-12-15T17:38:00","review":"Experience was great","source":"Google","submissionTime":"2022-07-01T00:00:00","userName":"Joseph A."},{"reviewId":"3f7e3832-1b83-4b54-b5e3-3435e2f17013","range":0,"rating":5,"reply":"Hi Doug, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-06-25T14:23:00","review":"Signed up for a unit today. The experience was very easy and Monique Cole was so very helpful. She has such a pleasant personality and so much knowledge of the units. She recommended the perfect unit for us.","source":"Google","submissionTime":"2022-06-25T00:00:00","userName":"Doug"},{"reviewId":"f7b4e899-396c-42ed-96c8-784a2ad31247","range":0,"rating":5,"reply":"Hi Christopher, thank you for your review. We're glad our team was very professional and understanding. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-06-23T09:38:00","review":"Very professional and understanding","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"C B."},{"reviewId":"d43bb957-052e-40b0-bf6f-4af36cd2c693","range":0,"rating":5,"reply":"Hi Richardmc, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Please stop by the office or give us a call at 888-STORAGE. ","replyTime":"2022-06-23T09:17:00","review":"Very friendly employees and nice clean storage","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"richardmc H."},{"reviewId":"fbb517d6-e300-448c-8312-ee9e6ace6bd2","range":0,"rating":5,"reply":"Hi Dasia, thank you for your review. We're glad Apolla was very helpful with your storage unit and provided excellent customer service! Please stop by the office or give us a call at 888-STORAGE.  ","replyTime":"2022-06-23T09:15:00","review":"Apolla was very helpful with my storage unit and provided excellent customer service!","source":"Google","submissionTime":"2022-06-22T00:00:00","userName":"Dasia F."},{"reviewId":"2efd4618-c9de-40aa-9bcb-691eb13b266c","range":0,"rating":5,"reply":"Thank you, Lesa. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. We are always available at 888-storage to help!","replyTime":"2022-06-09T09:00:00","review":"Monique called to confirm my order and was super nice and friendly! Answered all my questions!","source":"Google","submissionTime":"2022-06-08T00:00:00","userName":"Lesa T."},{"reviewId":"30c79c39-1bbd-4f43-a323-6e922b2bdd84","range":0,"rating":5,"reply":"Thank you for the kind review, Jessica. We're glad to hear our team was extremely knowledgeable, courteous, and able to provide you with a positive experience! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-06-08T11:30:00","review":"Staff was extremely knowledgeable and courteous. They were able to answer all my questions. Great experience!","source":"Google","submissionTime":"2022-06-07T00:00:00","userName":"Jessica Q."},{"reviewId":"32cc689d-57e6-4a4c-9acd-b22318a0f5cc","range":0,"rating":5,"reply":"Hi Atolla, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Mrs. Monique and Mrs. Leona! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.\n\n","replyTime":"2022-06-04T13:00:00","review":"From the moment I walked in, I was greeted with a warm welcome and a smile by both Mrs. Monique and Mrs. Leona. They were both very informative and attentive to my specified needs. I was given an option to choose the extra items to purchase, in which I didn't need, but I was very impressed by their professionalism. GREAT JOB LADIES ??. As I was lead to my unit, I was asked questions pertaining to my move  that I initially didn't take time to think about. Overall they helped me choose the right size unit and had given me the option to upgrade to a larger unit if need be and the insurance policy gives me a peace of mind.. NO WORRIES!! Off the top, I WOULD DEFINITELY RECOMMEND EXTRA SPACE STORAGE  TO MY FRIENDS AND FAMILY AND ANYONE THAT I MAY KNOW WHO'S SEARCHING. ALSO, BEING THAT IT'S CLIMATE CONTROLLED AND THE SECURITY FEATURES IS A PLUS INCLUDING THE ACCESS HOURS WHICH IS DEFINITELY A PLUS BECAUSE OF MY WORK HOURS. I AM TRULY GRATEFUL THAT I CHOSE EXTRA SPACE STORAGE.","source":"Google","submissionTime":"2022-06-04T00:00:00","userName":"Atolla M."},{"reviewId":"f10542cd-287f-44d1-8a1c-3e94cce2976b","range":0,"rating":5,"reply":"Thanks for the awesome review, James! We work hard to provide our customers with clean facilities and courteous staff so we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.","replyTime":"2022-05-28T14:25:00","review":"Nice area...nice space...nice ladies...very clean...thank young ladies for being nice and courteous...","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"James N."},{"reviewId":"b697980e-17e4-448c-b36f-8f571a962c61","range":0,"rating":5,"reply":"Thank you for the kind review, Jenna. We're glad to hear Leona was respectful and able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-05-28T10:45:00","review":"Mrs Leona brown was great respectful and so helpful","source":"Google","submissionTime":"2022-05-27T00:00:00","userName":"jenna o."},{"reviewId":"6f96dab2-d138-4159-b180-193df6ccc669","range":0,"rating":5,"reply":"Thank you for the kind words, Ashley. We're glad Ms. Leona was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-05-26T17:35:00","review":"I WANNA THANK MS. LEONA BROWN FOR HELPING ME ON TODAY! SHE WAS REALLY KIND,SHE SHOWED ME THE UNITS,AND EXPLAINED EVERYTHING TO ME!! THANK YOU SO MUCH MS.LEONA","source":"Google","submissionTime":"2022-05-26T00:00:00","userName":"Ashley H."},{"reviewId":"85b15768-d732-4f80-a3b8-60fe965af4a6","range":0,"rating":5,"reply":"Thanks for the kind words, Brittany! We're glad Atava and Monique were nice and informative. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\n","replyTime":"2022-05-18T09:14:00","review":"The customer service was amazing! Atava and Monique were nice, informative and took care of me in no time. I would recommend this storage just bc of them.","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"Brittany J."},{"reviewId":"0bff4b6e-3779-484a-bd18-d6348b4d85cc","range":0,"rating":5,"reply":"Thanks for the kind words, Ana! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\r","replyTime":"2022-05-18T08:29:00","review":"Everyone at the office made my process of moving in so easy! They called several times to make sure that I didn’t have any questions. Very friendly staff & super nice facility. 10/10 recommend!","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"Ana P."},{"reviewId":"b98d5065-3537-49f6-afb9-31131723e81c","range":0,"rating":5,"reply":"Hi Marz, Thank you for taking the time to leave your review! We pride ourselves on having a nice, knowledgeable, and accommodating staff, so we are thrilled to hear that you had such a positive experience renting with Monique! Thank you for such kind words. We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n\n","replyTime":"2022-05-18T11:19:00","review":"As soon as I walked in I was happily greeted and assisted. Monique was very knowledgeable, nice, and accommodating throughout the entire process. She allowed me to view my storage unit before purchase and asked questions to ensure that the unit size would meet my personal needs. The facility is very well constructed and secure. There are helpful accommodations such as carts and elevators to make your trips to and from much easier. They also sell mattress and tv covers to protect your items as well as boxes for storage. Everyone was extremely nice and welcoming and Monique even walked with me to the gated entrance to make sure my security code worked properly. Very great staff & clean facility!","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"Marz A."},{"reviewId":"a712e853-224d-45d5-bcd7-cad01cc5c538","range":0,"rating":4,"reply":"Hi Judy, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.\n\n","replyTime":"2022-05-16T09:07:00","review":"Very good. Agent was very knowledgeable, very friendly and polite.","source":"Google","submissionTime":"2022-05-14T00:00:00","userName":"Judy R."},{"reviewId":"b4c3fcff-881e-4b37-b528-2910ee6f41da","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Nadia! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique and Atala! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n","replyTime":"2022-05-12T13:24:00","review":"I have to give this place FIVE STARS! I spent all day looking for a climate controlled storage with an affordable monthly rate to no avail...until I found this place! Monique and Atala were the most professional and fun personnel to work with! They were informative and knowledgeable about the different units and helped me make the best decision for based off of my needs. The location is new, up to date, secure, and half the cost of other competitors! I am so happy I stumbled upon this place!","source":"Google","submissionTime":"2022-05-11T00:00:00","userName":"Nadia J."},{"reviewId":"38a250bd-0d06-4cfb-9df1-9bb33d541a8e","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rholanda! We're always here to help at 888-storage if you have any questions or need assistance with your rental.\n\n","replyTime":"2022-04-26T11:57:00","review":"Excellent experience first time renting a storage space if I have to use a storage space again I will definitely use Extra Space Storage on old canton ms jackson ms 39211 the young lady that answers the phone always helpful even when I ran into a issue it was resolved in a timely respectful manner if you haven’t did so check them out they are nice and respectful and helps very well","source":"Google","submissionTime":"2022-04-25T00:00:00","userName":"Rholanda P."},{"reviewId":"024c71c4-fdfb-4e54-a92a-c32bd898bb0a","range":0,"rating":5,"reply":"Thank you for the kind words, Laneia! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-04-23T09:26:00","review":"The customer service was really great and I really feel like I can trust the storage space.","source":"Google","submissionTime":"2022-04-22T00:00:00","userName":"LaNeia T."},{"reviewId":"9f450680-cba5-49ba-938b-e749b0f7a61b","range":0,"rating":5,"reply":"Thank you for your kind words, Christina. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-04-22T08:55:00","review":"Outstanding customer service, and the storage units are spacious with climate control. I also love the extra security they have that way I know my personal belongings are safe and secure!","source":"Google","submissionTime":"2022-04-21T00:00:00","userName":"Christina P."},{"reviewId":"d0905ee4-2b0e-4b23-89f4-3576d96fc364","range":0,"rating":5,"reply":"Thank you for the excellent review, Raivin! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2022-04-21T10:41:00","review":"Process was easy and great and my agent was so helpful and funny but professional can’t wait move in","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"raivin b."},{"reviewId":"5edc498e-1599-4d0d-977a-b2de1895b99f","range":0,"rating":5,"reply":"Thank you for the kind words, Kyla! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!\n","replyTime":"2022-04-18T16:22:00","review":"Great customer service!","source":"Google","submissionTime":"2022-04-18T00:00:00","userName":"Kyla T."},{"reviewId":"801126b4-36e5-4aa9-ae14-358080029adb","range":0,"rating":5,"reply":"Hello, Jessica. Thank you for the 5-star review! We're so happy Leona could help. If there is anything we can do for you, please let us know at 888-storage!","replyTime":"2022-04-07T09:17:00","review":"Super nice facility! Leona was very nice and helpful!","source":"Google","submissionTime":"2022-04-06T00:00:00","userName":"Jessica Z."},{"reviewId":"3155e8da-921b-4379-b80e-e1f97ce8d988","range":0,"rating":5,"reply":"Thanks for the awesome review, Nahveyah! We work hard to meet the expectations of our customers, and we're happy to hear Leona hit the mark for you! We are always here to help with any other storage needs at 888-storage.","replyTime":"2022-03-22T09:27:00","review":"Leona was very helpful, she got me a unit & promptly assisted me if I had any issues! When I first came here I was greeted instantly & it was very clean and organized on the inside! I would recommend this storage center to everybody! 5/5","source":"Google","submissionTime":"2022-03-21T00:00:00","userName":"NAHVEYAH"},{"reviewId":"4850746b-833a-4def-b2d0-27dd7a9ab2cb","range":0,"rating":5,"reply":"Thank you for the kind words, Sammy. We're glad Leona Brown made sure Your needs were taken care of to the fullest. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-03-20T07:29:00","review":"Leona Brown was the best sales rep i no sje nrdds a promotion and a raise she made sure our needs waa taking care of to the fullest","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"Sammy W."},{"reviewId":"ead68e75-10ba-4c42-a54d-92bc625d5b94","range":0,"rating":5,"reply":"Thank you for the kind review, Gerryck. We're glad Leona was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-03-18T12:35:00","review":"MS, Leona brown I enjoyed the experience . That’s for helping me out","source":"Google","submissionTime":"2022-03-18T00:00:00","userName":"Gerryck L."},{"reviewId":"310c7a07-a129-4362-99f9-13bc8d8bdc22","range":0,"rating":5,"reply":"Thanks for the awesome review, Aelicia! We work hard to meet the expectations of our customers, and we're happy to hear Leona hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-03-18T16:59:00","review":"I am in the process of moving however will be needing to place furniture in storage until my new home is ready. I was so worried this process would be a hassle as I just had a new baby a couple weeks ago however Monica reached out immediately upon me contacting and let me know about new special of 1 month free I could take advantage if I went into store and Leona Helped me she was so nice and helpful I’m so grateful","source":"Google","submissionTime":"2022-03-18T00:00:00","userName":"Aelicia L."},{"reviewId":"b7587866-eb3d-4872-b582-6c1d4b3e32ba","range":0,"rating":5,"reply":"Thank you for the kind words, Trent. We're glad Monique and the team were able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-03-15T08:03:00","review":"Monique and the team at Extra Space Storage were awesome and super helpful in getting us started with using our new rented space. The facility is great and convenient.  We really appreciate everything.\nTrent","source":"Google","submissionTime":"2022-03-14T00:00:00","userName":"Trent B."},{"reviewId":"ab2e6d70-95a1-4c6b-b179-2e9b8a4b357e","range":0,"rating":5,"reply":"Thank you for the kind words, India. We're glad Miss Leona was able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2022-02-23T09:19:00","review":"I was looking to rent a storage unit and Miss Leona brown helped me out a lot her customer service was so excellent I had a great experience.","source":"Google","submissionTime":"2022-02-23T00:00:00","userName":"India W."},{"reviewId":"aa59e6a3-d35f-4f7f-9a35-1e2ea30e05ef","range":0,"rating":5,"reply":"Thanks, Kristen! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Leona was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-02-23T09:19:00","review":"I was doing a online payment and didn’t know exactly what I wanted but Leona Brown gave me assistance and I was able to pick a great unit she is so much help.","source":"Google","submissionTime":"2022-02-23T00:00:00","userName":"Kristen K."},{"reviewId":"e298b73c-f1bb-49c4-8cc0-5b10f8e4468c","range":0,"rating":5,"reply":"Thanks, Shanteese! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Leona was able to provide that for you! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-02-23T09:09:00","review":"I had a lot of questions about the service you guys provided and was confused on what to choose however Leona Brown assisted me into picking the perfect storage with everything I needed to move my things in without it getting damaged. She is so sweet and helpful I would recommend this storage to everyone!!! Keep up the Good work Mrs. Brown ??","source":"Google","submissionTime":"2022-02-23T00:00:00","userName":"Shanteese J."},{"reviewId":"4520fdc8-7aa5-4452-9202-31c4239c15dd","range":0,"rating":5,"reply":"Hi Travanti, thank you for your review. We're glad Leona provided great customer service and wanted to make sure you had everything you needed to move into the storage space! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-02-21T10:21:00","review":"Great Customer Service provided by Leona! She wanted to make sure I had everything I needed to move into the storage space!","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"Travanti W."},{"reviewId":"221de3d8-da80-46db-bc05-89be427c360c","range":0,"rating":5,"reply":"Hi Rockpaper, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-02-19T09:42:00","review":"Monique was a pleasure to work with. Very professional and knowledgeable. Easy and fast process.","source":"Google","submissionTime":"2022-02-19T00:00:00","userName":"RockPaper H."},{"reviewId":"eac64da9-2d71-4c36-a400-902332d83d4d","range":0,"rating":5,"reply":"Hi Kia, Thanks so much for the amazing review! We are stoked to hear Monique was amazing, friendly, and able to make your rental process fast. Thank you for your kind words! Give us a call at 888-storage if you need anything. \n","replyTime":"2022-02-18T12:54:00","review":"Monique was amazing and very friendly. Service was fast and easy.","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Kia T."},{"reviewId":"61d9cdb1-508a-45c5-931d-a5a5dda66f9e","range":0,"rating":4,"reply":"Hi Jason Arnold, thanks so much for your review! We are thrilled to hear your experience was great. Don’t hesitate to reach out if you need anything at 888-STORAGE.  ","replyTime":"2022-02-09T18:40:00","review":"Great experience everytime","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Jason A."},{"reviewId":"e02c7d47-e0bc-44b1-bb2d-3244d30a6c85","range":0,"rating":5,"reply":"Hi A, thanks so much for your review! We are thrilled to hear your experience was great. We're glad the rep was helpful throughout your storage setup over the phone. We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.   \n","replyTime":"2022-02-06T07:31:00","review":"Great opening experience from this company. I was amazed with the customer immediately after speaking with a customer service  rep. over the phone. The rep was helpful throughout my storage set up over the phone and I received a call from Monique who worked at my local facility to offer help. She was so kind and willing to help me further. I am absolutely blown away at the response that I have received with this company. Thank you all so much and keep up the great customer service.","source":"Google","submissionTime":"2022-02-05T00:00:00","userName":"A N."},{"reviewId":"b7cf8939-bb4e-4858-8b41-8f2c8a4d0d7c","range":0,"rating":5,"reply":"Thank you for the excellent rating, Human. We are glad Ms. Monique was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2022-02-03T08:48:00","review":"Ms. Monique and Ms.Leona was of great assistance! The service was fast, effective and efficient! They are a great team that makes the Old Canton location great! Would recommend to anyone!","source":"Google","submissionTime":"2022-02-02T00:00:00","userName":"Human R."},{"reviewId":"1e8d9907-a654-4162-944c-046ab7330690","range":0,"rating":5,"reply":"Hi Derrick, thank you for your review. We're glad Leona Brown was very patient with you, kept a smile, and helped you with your unit. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-01-24T12:29:00","review":"Leona Brown was very patient with us kept a smile and helped us with our unit 123 also a lock tape and insurance to secure our personals\n\nSo we needed another unit and Leona brown was so awesome she was with us every step of the way that lady absolutely needs a raise she’s the best","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Derrick T."},{"reviewId":"f1ca54e3-e579-46d1-b3fb-3d61de57232d","range":0,"rating":5,"reply":"Thanks for the positive review, Jeremy! We are glad you had a great experience with Mrs. Brown. Please stop by the office or reach out to us at 888-storage if you have any questions!  ","replyTime":"2022-01-22T12:01:00","review":"My experience was great Mrs.brown helped me out a lot great costumer service","source":"Google","submissionTime":"2022-01-22T00:00:00","userName":"Jeremy b."},{"reviewId":"dcf46fea-0f3e-42d8-9c20-cb718e06046e","range":0,"rating":5,"reply":"Hi Rex, thank you for your review. We're glad Monique Dennis's voice was very inviting to ask any question and the ones you asked were answered with great satisfaction. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-12T18:26:00","review":"Upon procuring this storage online I received a call from Monique Dennis the manager. Her voice was very inviting to ask any question and the ones I asked were answered with great satisfaction. Thanks extra storage for hiring such a professional to manage your facility. Again Monique, Thanks.","source":"Google","submissionTime":"2022-01-17T00:00:00","userName":"Rex T."},{"reviewId":"e3d025c0-e0d3-4c08-896f-226ccab01b0f","range":0,"rating":5,"reply":"Thank you for your feedback, Rodney! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-17T15:36:00","review":"Everything was great the service was very helpful im happy to have a storage here.","source":"Google","submissionTime":"2022-01-17T00:00:00","userName":"Rodney J."},{"reviewId":"9416aa12-fb9d-4535-bb8c-4bb120387dd4","range":0,"rating":5,"reply":"Thank you for your kind words, Sobrina. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-17T16:20:00","review":"The ladies in the front office are professional and super friendly! More than anything, I feel that my stored items will be safe and pest-free at Extra Storage Space! 5-Stars??","source":"Google","submissionTime":"2022-01-17T00:00:00","userName":"Sobrina T."},{"reviewId":"78b58e6a-83f3-4b47-9119-44e303d28301","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Lorna! We are so glad Leona could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-01-12T10:30:00","review":"Leona was amazing. She kne exactly what I needed. Also,her smile was amazing.  Great job I'll be back","source":"Google","submissionTime":"2022-01-12T00:00:00","userName":"Lorna B."},{"reviewId":"cfda45eb-3624-43c8-8355-ea6281b79749","range":0,"rating":5,"reply":"Thanks for the positive review, Gwendolyn! We are glad you had a great experience with Leona. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-01-13T09:54:00","review":"Leona was great. She did an amazing job and I will definitely refer this place to all my family and friends.","source":"Google","submissionTime":"2022-01-12T00:00:00","userName":"Gwendolyn E."},{"reviewId":"25410e2b-5cb4-4cca-a9b1-44ba524eae52","range":0,"rating":5,"reply":"Thank you for your 5-star review, Kerronique. We are happy you had a great experience with Ms. Brown. Please let us know if you need any assistance or have any questions. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-01-07T15:28:00","review":"Ms. Brown was amazing I really appreciate her","source":"Google","submissionTime":"2022-01-06T00:00:00","userName":"Kerronique F."},{"reviewId":"bd98c028-74b6-48af-85f9-47619a1cdf2f","range":0,"rating":5,"reply":"Thanks for the positive review, Zab! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-12-20T10:58:00","review":"Friendly, helpful, and I had a great experience.","source":"Google","submissionTime":"2021-12-20T00:00:00","userName":"Zab Z."},{"reviewId":"8fb3b709-37dd-4b0f-96cb-edb70a8aeffd","range":0,"rating":5,"reply":"Thank you for the review, Noemi! We pride ourselves on having a friendly, accommodating staff and are so happy Monique was able to assist you in getting the perfect size unit for your storage needs! We understand moving can be stressful, so we do our best to provide hassle-free renting along with a positive customer experience. You are kind for taking the time to recognize how friendly, knowledgeable, and pleasant she was to work with! We know how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! As always, give us a call at 888-storage if you need anything. ","replyTime":"2021-11-29T12:25:00","review":"I was very down for personal reason when I came to look for a storage place I never though my day will change as I came to ask of a storage unit. Monique was very pleasant and with her smile and knowledge giving me more than good service but also made me forget what I was going through in that morning.\nI recommend this Extra Space Storage for the time I use their service was great, clean and friendly employees.\n\nMonique thank you for having the best smile and for been friendly you bright my day and made better.","source":"Google","submissionTime":"2021-11-22T00:00:00","userName":"Noemi A."},{"reviewId":"b1e397e7-3bd3-4d27-a787-579cb31760fd","range":0,"rating":5,"reply":"Thanks for the kind words, Reginald! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\r","replyTime":"2021-11-18T12:13:00","review":"Good customer service! Definitely recommend!","source":"Google","submissionTime":"2021-11-17T00:00:00","userName":"Reginald T."},{"reviewId":"2549abe7-c11b-41a4-a4e6-a41f55cee64b","range":0,"rating":5,"reply":"Hi John, thank you for recommending us. We're glad Monique is very helpful, friendly, and made the whole process easy. We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-11-17T13:34:00","review":"Monique, the manger, is very helpful and friendly. She made the whole process easy. I would recommend this space, it is also very clean and well kept.","source":"Google","submissionTime":"2021-11-16T00:00:00","userName":"John H."},{"reviewId":"06eab3e8-fbed-4185-85cc-9952c0e9dbab","range":0,"rating":5,"reply":"Hi Carolyn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Monique! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-11-16T15:35:00","review":"Ms. Monique  was very professional and helpful over the phone. Because  of her, I decided to  schedule an appointment to come look at a storage unit. I rented the same day! Thank you so much, Ms. Monique !","source":"Google","submissionTime":"2021-11-16T00:00:00","userName":"Carolyn G."},{"reviewId":"f77f1864-2919-4414-982c-86747e431114","range":0,"rating":5,"reply":"Hi Jeff, thank you for your review. We're glad Joshua called you back and with a positive attitude. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-10-28T14:36:00","review":"I've yet to set foot on Extra Storage Space, but I feel right at home. Joshua called me back and with positive attitude I wasn't concerned about anything.\nThen, just when I thought it couldn't get any better, I got a call from Monique, and she was like a breath of fresh air! Talking with Monique was, well, such a joy and pleasure. Kudos to Monique and Joshua, and the HA Dept.  Jeff E. Jeffries","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"jeff j."},{"reviewId":"31c6a2b2-2821-4437-ad88-120e08e2bf77","range":0,"rating":5,"reply":"Thank you for the excellent rating, Charlinda Miller! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We're glad Monique called you immediately after you rented to address any questions or concerns you might have and was very friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-10-27T12:31:00","review":"Haven’t moved in yet-but -Easy online rental process! Great customer service (facilities manager Monique called me immediately after I rented  to address any questions or concerns I might have and was very friendly). Excellent and highly competitive prices especially for the new age of the facility. First month free was an added bonus!","source":"Google","submissionTime":"2021-10-26T00:00:00","userName":"Charlinda M."},{"reviewId":"b4ccde36-44b7-4905-96ed-1db61fb8b65a","range":0,"rating":5,"reply":"Hi Josh, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-10-23T09:47:00","review":"Great staff and clean units! ??","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"Josh S."},{"reviewId":"7f125e03-cf6f-443a-abb8-8a8238b27a71","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, John! We're so happy to hear Monique was able to make your rental process quick and easy! Give us a call at (601) 500-7854 if you need any future assistance.","replyTime":"2021-10-16T09:29:00","review":"Very quick and easy sign up process—Monique was very kind and helpful getting us set up!","source":"Google","submissionTime":"2021-10-16T00:00:00","userName":"John L."},{"reviewId":"7fd89499-7b7b-438f-b7b4-42d87e1b8d8c","range":0,"rating":5,"reply":"Thank you for the kind words, Hooray. We're glad Monique and Josh were able to help! Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2021-10-05T10:51:00","review":"Monique was very patient with me after I left and came back she was still helpful and made sure I received my ID and Josh walked me thru and helped me also","source":"Google","submissionTime":"2021-10-05T00:00:00","userName":"Hooray W."},{"reviewId":"d6f4ec95-af5f-4cff-a986-c974712f349d","range":0,"rating":5,"reply":"Hi Yonna, thanks so much for your review! We are thrilled to hear your experience was phenomenal. We're glad Monique and Jamie walked you through the process and helped explain everything to you thoroughly! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-10-06T12:22:00","review":"This was my first time purchasing a storage space and my experience was phenomenal!! Monique and Jamie walked me through the process and helped explain everything to me thoroughly! I highly recommend them!","source":"Google","submissionTime":"2021-10-04T00:00:00","userName":"Yonna"},{"reviewId":"f409309f-b412-4878-b213-42f85f8f460e","range":0,"rating":5,"reply":"Thanks for the great review, Autumn! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Monique reflects that! Please call us at (601) 500-7854 if you have any questions!","replyTime":"2021-10-05T12:31:00","review":"Great Service! Great Quality!\nMonique is very helpful and friendly. It was an awesome first experience. Their units are clean and their technology is updated. Looking forward to utilizing my Extra Space Storage. ????","source":"Google","submissionTime":"2021-10-02T00:00:00","userName":"Autumn L."},{"reviewId":"4e68a2a9-9715-486c-aa39-e1ac9ce56f21","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, O! We are so glad Monique could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-04T12:43:00","review":"I love Monique personality. She took real good care of me and she has a lot of patience and I am thankful that she was there to take care of me , very very beautiful person.","source":"Google","submissionTime":"2021-10-01T00:00:00","userName":"O C."},{"reviewId":"6c69310d-25a4-4052-adbf-e91d58355511","range":0,"rating":5,"reply":"Thank you for the review, Heather! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-09-20T15:27:00","review":"Very easy process to get a unit. Very clean and nice. Management is very accommodating and friendly. Paperwork all online. I could do everything from my phone.","source":"Google","submissionTime":"2021-09-29T00:00:00","userName":"Heather H."},{"reviewId":"1ba669a8-197b-41b6-9407-7e1ecd3b14a9","range":0,"rating":5,"reply":"Hi Pam, thanks so much for your review! We are thrilled to hear your experience was awesome. We're glad Monique provided excellent customer service, a welcoming smile, and detailed information regarding your storage space needs. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-09-28T11:47:00","review":"My experience was AWESOME!!!\nI wish I could give Monique 10 stars because she provided excellent customer service, a welcoming smile, & detailed information regarding my storage space needs... I called a friend right after I left & advised her of my experience & she will be reaching out to her on next week. I was hoping to find a location closer to home but her customer service & the viewing of the facility gave me a great peace of mind!!! Thank you Monique!!","source":"Google","submissionTime":"2021-09-25T00:00:00","userName":"Pam G."},{"reviewId":"e6059345-527c-4192-9c35-31dee45004df","range":0,"rating":5,"reply":"Thank you for the kind words, Thomasine! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions. \n\n","replyTime":"2021-09-15T15:58:00","review":"Customer Service was exceptionally well!! The process was so quick and easy. The young lady Monique was so sweet and accommodating.","source":"Google","submissionTime":"2021-09-15T00:00:00","userName":"Thomasine H."},{"reviewId":"94f23626-44b6-4667-b6c1-9225d4511916","range":0,"rating":5,"reply":"Hi Christopher, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monique! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-09-08T17:03:00","review":"My sales rep Monique was nothing short of amazing! Very helpful and knowledgeable. I Will be referring everyone to you for their storage needs!!","source":"Google","submissionTime":"2021-09-08T00:00:00","userName":"Christopher F."},{"reviewId":"bcae8041-ef99-4255-8b53-0940cdbc3b1a","range":0,"rating":5,"reply":"Hi Crystal, thank you for your kind words. We're glad Monique made your move in and transfer to a different unit super easy, was very professional, and was kind. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-11T15:27:00","review":"I have only good things to say about this storage facility. I typically don't write reviews but I had to this time. Ms. Monique made my move in and even my transfer to a different unit super easy. She was very professional and kind. I haven't had such great customer service in a very long time. Thank you Monique for all that you do! Your awesome!","source":"Google","submissionTime":"2021-09-04T00:00:00","userName":"Crystal T."},{"reviewId":"9dae70c3-5da0-4289-a63a-b94c8daead1e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Excellent customer service. Very responsive and accommodating. Monique is a gem","source":"Google","submissionTime":"2021-09-02T00:00:00","userName":"Michael B."},{"reviewId":"835c0705-a48a-45f1-bc24-3f2a1d80ed3b","range":0,"rating":5,"reply":"We appreciate the review, Kyety! We're so thrilled you have had a positive experience with our Jackson, Mississippi Extra Space Storage location. Please don't hesitate to reach out if you need anything please reach out to our local office or call us at 888-storage.","replyTime":"2021-09-06T09:03:00","review":"The application process online is very easy. It literally took me less than 15 minutes. Once I was done I contacted the facility Manager Ms. Dennis who had such a warm spirit. She was very helpful and kind! This was my first time using a storage facility and she explained to me how i could access my unit. The prices are reasonable and the deals they have now are amazing! I would recommended.","source":"Google","submissionTime":"2021-08-09T00:00:00","userName":"KyeTy"},{"reviewId":"6b7bce10-8971-4a05-b168-ec0d9ec186c5","range":0,"rating":5,"reply":"Thank you for your recommendation, Jevarius! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-09-01T18:58:00","review":"Extremely well laid out indoor storage facility and it's very clean. Also it's super secure with  a triple lock check point system. Would highly recommend to anyone for rental","source":"Google","submissionTime":"2021-08-04T00:00:00","userName":"Jevarius B."},{"reviewId":"923929b1-22a4-4ea9-b8d8-fd8aa58387b0","range":0,"rating":5,"reply":"Thanks for the kind words, Chris! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (601) 500-7854 if you need anything.\r","replyTime":"2021-08-25T09:17:00","review":"The service was outstanding.  I highly recommend!!","source":"Google","submissionTime":"2021-07-29T00:00:00","userName":"Chris T."},{"reviewId":"f2d21a7e-17e9-4691-ab43-19f12323ebb4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Excellent customer service. Monique is the best!","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Debbie P."},{"reviewId":"3634aa54-1939-4749-ad6c-eadb95f7b9c4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Wonderful experience! Monique is the best ??\nSo pleasant and so helpful. Thank you!","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Louise G."},{"reviewId":"2e106476-6510-4bc1-b164-57d572a9e23c","range":0,"rating":4,"reply":null,"replyTime":null,"review":"Super clean and professional. Monique was very   Efficient. Made the process easy.","source":"Google","submissionTime":"2021-07-21T00:00:00","userName":"Ken S."},{"reviewId":"4edbbe50-81f8-42d0-9ae0-007a819354dd","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My experience was wonderful. Ms Monique was so friendly and sweet. Made sure I was happy with my purchase. Thank you","source":"Google","submissionTime":"2021-07-15T00:00:00","userName":"Lol G."},{"reviewId":"8f3b623c-47b5-4608-bc9d-301547ef4209","range":0,"rating":5,"reply":"Thank you for the kind words, Jada. We're glad Monique made sure you had everything you needed and was very professional. Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2021-07-14T15:14:00","review":"Monique was great. Made sure I had everything I needed and very professional.","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"Jada R."},{"reviewId":"44c3921b-d402-44b2-9b1b-9683de9018ff","range":0,"rating":5,"reply":null,"replyTime":null,"review":"1st month rent free. Newly built units with great space and clean. Love the male that assisted me. Look forward to my free month here.","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Simone W."},{"reviewId":"86505b1b-f711-488d-b9e8-a41086965783","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monique and jack were very friendly, helpful and knowledgeable    Thank you Monique and Jack","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Scott F."},{"reviewId":"f9827a3a-845f-4fe8-8600-a111c9174bd5","range":0,"rating":5,"reply":"Thank you for the kind words, Jsu Pre-alumni! We're committed to providing excellent customer service. We're glad Monique was very professional! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-06-29T06:58:00","review":"Monique was awesome!!! Great customer service and very professional!","source":"Google","submissionTime":"2021-06-23T00:00:00","userName":"JSU P."},{"reviewId":"502aef94-e1a5-48f3-a54d-fea2be73021b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"It was great! Monique has great customer service. The facility is amazing.","source":"Google","submissionTime":"2021-06-23T00:00:00","userName":"marvin g."},{"reviewId":"7ca4fc04-01c1-4df2-b43b-84458688698c","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Yes yes this is the place pack your belongings, their air conditioner and heat. Plus the workers in the building is very nice and I congratulate them on that beautiful building I love it and I love that I can just come in and put my things in and don’t have to worry about any buddy missing all my things and feeling bad about my things being here and I love this love it love it love it love it and love it can’t stop it I just love it thank you and hope y’all go get you some good experience in that beautiful building","source":"Google","submissionTime":"2021-06-21T00:00:00","userName":"tommygunz w."},{"reviewId":"25d602f7-c1d9-4328-a72a-9f10222e74cb","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I visited the new location in Canton and was blown away by the service from Mrs. Monique. She know her stuff when it comes those storage units  and has the best customer service. She was very welcoming as I entered the front doors and the place was super clean and definitely will be back.","source":"Google","submissionTime":"2021-06-21T00:00:00","userName":"T&T F."},{"reviewId":"a2e2a86f-d67d-4c08-be46-e811fcbe0bf8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Monique was Awesome!!!! She had excellent customer service and provided me with excellent customer service!!","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"Janay C."},{"reviewId":"12eada99-92e8-4a20-809f-19f32ff3ca8f","range":0,"rating":5,"reply":"Thank you for the kind remarks, Marquis! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2021-06-21T16:36:00","review":"The staff are very professional and the facility is very clean. I would recommend to anyone!!","source":"Google","submissionTime":"2021-06-15T00:00:00","userName":"Marquis T."},{"reviewId":"ad68605d-8943-4b70-a2df-9e428a371b90","range":0,"rating":5,"reply":"Hello, Latoya. Thank you for the review. We're so glad Jack could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-06-05T11:07:00","review":"Jack did an excellent job!!!!!","source":"Google","submissionTime":"2021-05-31T00:00:00","userName":"Latoya S."},{"reviewId":"bb4db1bf-4f8d-42cb-8bbd-276db69c42a0","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I went in to inquire about prices of a unit. The facility was clean, neat, spacious and the staff was very professional and helpful.","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"Ebony F."},{"reviewId":"aef4e210-4a87-4c41-acd1-b70520a8c4a8","range":0,"rating":5,"reply":"Mitch, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-05-28T07:51:00","review":"Love the friendly environmental and great customer service","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"mitch c."},{"reviewId":"87b21e50-fa34-400f-bd31-70f90981b15e","range":0,"rating":5,"reply":"Hi Jill, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-28T07:48:00","review":"The best of the best for storage! Clean, nice, and new! Great for the city of Jackson! Much needed business to the city, thank you","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"Jill C."},{"reviewId":"46e7a6e0-8db6-49ca-a57e-c7d3e33b85e2","range":0,"rating":5,"reply":"Thank you for the kind words, Shaikara. We're glad Jay made sure he explained everything to you. Our team is here to serve you, so give us a call at (601) 500-7854 if you need any future assistance.\n","replyTime":"2021-05-27T09:59:00","review":"Jay was awesome and made sure he explain everything to me.","source":"Google","submissionTime":"2021-05-21T00:00:00","userName":"Shaikara B."},{"reviewId":"a4b038ab-c3de-4ea3-baf8-9805496a1a5a","range":0,"rating":5,"reply":"Thank you for the kind words, Jim! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-05-25T08:08:00","review":"Great service and a brand new facility!","source":"Google","submissionTime":"2021-05-20T00:00:00","userName":"Jim 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