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Thank you for sharing your feedback Donna!","replyTime":"2026-09-16T09:56:00","review":"Kenya is a Blessing & was very helpful with helping my boss @ his unit today","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"donna p."},{"reviewId":"5c3904bf-9234-478b-aa35-b81ef1af2051","range":0,"rating":5,"reply":"Thank you for sharing your experience Larry. We are glad to hear Kenya provided kind and helpful service, and we will be sure to share your kind words with her and the team at Extra Space Storage.","replyTime":"2026-09-16T10:36:00","review":"Kenya is kind & gave excellent service","source":"Google","submissionTime":"2026-09-16T00:00:00","userName":"Larry C."},{"reviewId":"2ccd1b59-7305-4608-88cd-c62fa79dc513","range":0,"rating":5,"reply":"Thank you, David, for your 5-star rating! We appreciate your feedback.","replyTime":"2026-09-06T13:22:00","review":"Super good","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"David"},{"reviewId":"347498d5-d06b-472b-a2d1-1cc90882b508","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Brett delivered great service. We will make sure he knows his efforts are appreciated, Theresa!","replyTime":"2026-08-13T14:55:00","review":"Great service Brett is wonderful to deal with","source":"Google","submissionTime":"2026-08-13T00:00:00","userName":"Theresa D."},{"reviewId":"874259f7-e791-4ac5-8631-ed671bc76f1d","range":0,"rating":5,"reply":"Ann, we are glad to hear Kenya made such a positive impact. We'll be sure to share your kind words with her!","replyTime":"2026-08-12T09:47:00","review":"Kenya was so helpful!","source":"Google","submissionTime":"2026-08-12T00:00:00","userName":"Ann I."},{"reviewId":"a215c1b9-5f01-4d4d-994d-fecd76e56ba1","range":0,"rating":5,"reply":"We are delighted to hear Kenya & Brett made a great impression. We'll be sure to pass along your thanks, Christopher!","replyTime":"2026-08-04T10:06:00","review":"Thanks Kenya & Brett","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Christopher G."},{"reviewId":"5e8704e8-da7a-4858-b2da-eab67133cc47","range":0,"rating":5,"reply":"Thank you, Price! We're glad Brett made a great impression. We'll be sure to share your kind words with him.","replyTime":"2026-08-04T14:56:00","review":"Thanks Brett","source":"Google","submissionTime":"2026-08-04T00:00:00","userName":"Price M."},{"reviewId":"48ea3164-319e-4093-8b44-28d64bfdf31b","range":0,"rating":5,"reply":"Thank you, Lauren! We're glad Kenya made a great impression. We'll be sure to share your kind words with her.","replyTime":"2026-07-31T11:28:00","review":"Thnxs Kenya","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Lauren G."},{"reviewId":"7fba81a2-4e12-46c8-aef3-07061c0b87b6","range":0,"rating":5,"reply":"Your review is appreciated, Daryl. Glad the information was useful to you!","replyTime":"2026-07-31T17:07:00","review":"Thanks for the helpful info","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Daryl H."},{"reviewId":"3c4070b5-8e41-4901-a461-4d3bd0b7447c","range":0,"rating":5,"reply":"Thank you, Pedro! We're proud of Kenya's great customer service and will make sure she knows your feedback is appreciated.","replyTime":"2026-07-23T12:51:00","review":"Thanks Kenya you have great customer service","source":"Google","submissionTime":"2026-07-23T00:00:00","userName":"Pedro R."},{"reviewId":"fd99a1f1-d326-4b1a-9b9f-0fc3b062e8bc","range":0,"rating":5,"reply":"We are happy to hear we could help, Gabriel! Your satisfaction means a lot to us at Extra Space Storage.","replyTime":"2026-07-10T09:47:00","review":"Thanks for your help","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"gabriel s."},{"reviewId":"57ae8ac4-2e04-4430-9ed9-f0c0c23ddec3","range":0,"rating":2,"reply":"We are sorry to hear about your experience, Payton. Price changes and staff conduct concerns matter. Please contact us at (504) 733-6860 to resolve this.","replyTime":"2026-07-11T07:26:00","review":"they take advantage of their customers. they raise the prices out of no where. the worker went out of her was to ask someone for their phone just to leave a review. horrible place horrible workers horrible atmosphere!!!","source":"Google","submissionTime":"2026-07-10T00:00:00","userName":"payton w."},{"reviewId":"e33edf82-68f8-46a2-a98d-e039703f9e8c","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us, Renita. We are thrilled to hear that Brett provided great service.","replyTime":"2026-07-06T08:05:00","review":"Great service Brett is the best","source":"Google","submissionTime":"2026-07-06T00:00:00","userName":"Renita H."},{"reviewId":"0c51947c-2973-4e93-a5c1-68b62c9657bb","range":0,"rating":5,"reply":"Great to hear you had a positive experience with Kenya. Your feedback is incredibly valuable.","replyTime":"2026-07-03T09:55:00","review":"Great customer service thanks Kenya","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Boot T."},{"reviewId":"8d76c83b-dbb8-47d6-b11d-73d664de37cb","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback, Meagan. We're glad to hear you had a great experience with our nice staff at Extra Space Storage.","replyTime":"2026-07-03T10:57:00","review":"Great service nice staff","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Meagan W."},{"reviewId":"0bb4538e-24c8-427c-b6f2-a2ed6352cb97","range":0,"rating":5,"reply":"We're elated to hear you found our location nice and clean. Thank you for sharing your experience, Harold.","replyTime":"2026-07-03T14:57:00","review":"Nice clean location","source":"Google","submissionTime":"2026-07-03T00:00:00","userName":"Harold L."},{"reviewId":"eabe9718-4030-4b06-8f1e-149a5cf00b95","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. We're overjoyed to hear that Kenya was very helpful during your visit. Thank you for sharing your feedback, Michael!","replyTime":"2026-07-02T09:27:00","review":"Nice clean location Kenya was very helpful too","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Michael D."},{"reviewId":"c745d059-6b80-4ac3-a718-499ac6e1297f","range":0,"rating":5,"reply":"Thanks for the positive feedback, Adam! We're overjoyed to hear about your experience with Kenya at Extra Space Storage.","replyTime":"2026-07-02T09:38:00","review":"Thanks Kenya for all your help","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Adam P."},{"reviewId":"a67d141c-1348-4aa9-b69d-939711e87c4e","range":0,"rating":5,"reply":"We're excited to hear that you had a positive experience with Kenya, Nic Law. Looking forward to assisting you again in the future!","replyTime":"2026-07-02T09:46:00","review":"Thanks for all you help I will be returning to rent with Kenya","source":"Google","submissionTime":"2026-07-02T00:00:00","userName":"Nic L."},{"reviewId":"d0c1c7df-182f-47a9-aa22-44b3a22193ad","range":0,"rating":5,"reply":"We are glad to hear the process was quick for you, Yony! That's exactly the experience we aim to deliver.","replyTime":"2026-06-15T09:26:00","review":"The process was quick.. I love that.","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"Yony E."},{"reviewId":"4d63f70b-0f29-4326-9458-c36ec9a54015","range":0,"rating":5,"reply":"We are absolutely thrilled to hear Brent provided such informative and helpful service for your storage needs!","replyTime":"2026-06-04T13:45:00","review":"Brent was very informative and helpful in the process of receiving our storage. Great company to do business with.","source":"Google","submissionTime":"2026-06-04T00:00:00","userName":"Pure E."},{"reviewId":"831e75bf-f9f0-44a1-a2d1-1eac3c88c64c","range":0,"rating":5,"reply":"We are grateful for your feedback, Raquel! Thank you for choosing Extra Space Storage and recognizing our service quality.","replyTime":"2026-05-08T10:21:00","review":"Very good service best around","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"Raquel C."},{"reviewId":"64192a23-98f4-40cc-b354-ec6c6fac1d1d","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback about our great service, Kermit!","replyTime":"2026-05-07T08:19:00","review":"Greatservice","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Kermit T."},{"reviewId":"ba8004ce-408d-4459-bdf6-2696406a4866","range":0,"rating":5,"reply":"We are grateful Jerome! Thrilled our setup process was fast and easy for your storage needs.","replyTime":"2026-05-07T14:24:00","review":"Great service!! Fast and easy to get the storage space setup!!","source":"Google","submissionTime":"2026-05-07T00:00:00","userName":"Jerome D."},{"reviewId":"3b41f9e7-c6e3-4c41-9833-fcb0b1a46ff1","range":0,"rating":5,"reply":"Your review is appreciated, Emonie! We're thrilled Brett made such a positive impression during your experience with us.","replyTime":"2026-05-06T12:45:00","review":"Thanks Brett","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Emonie"},{"reviewId":"6497bcc8-a462-4d5c-989f-e384a15f7a19","range":0,"rating":5,"reply":"Thank you for sharing your experience, Sophia! We're thrilled Brett made your move-in quick and easy. Great to hear everything went smoothly!","replyTime":"2026-05-04T10:09:00","review":"Brett was so helpful when moving in! He made it so quick and easy. It was super easy to find my unit and move everything in and lock up!","source":"Google","submissionTime":"2026-05-04T00:00:00","userName":"Sophia A."},{"reviewId":"10ce85a8-3aef-47a6-bc34-77e8eda53bff","range":0,"rating":5,"reply":"Keith, thank you immensely for the 5-star review! Happy we could help with clean storage even though your trailer needed our larger location.","replyTime":"2026-05-02T12:21:00","review":"Clean spot small location I had to rent down the street as my trailer is to big for space here","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Keith B."},{"reviewId":"7772ee41-66e4-4e05-9606-ed23b1d5cb1f","range":0,"rating":5,"reply":"Hi Joe, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2026-05-04T09:05:00","review":"Great service","source":"Google","submissionTime":"2026-05-02T00:00:00","userName":"Joe B."},{"reviewId":"e4ff2cc4-72ba-4e4b-888c-84fd1ce918ea","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our location and friendly staff, Brandon!","replyTime":"2026-05-01T15:39:00","review":"Nice location friendly staff","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Brandon T."},{"reviewId":"bb3afcbf-71be-413c-b8e1-bbbbbff294d7","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Extremely upset. Nothing here works. Cant open storage, cant close storage. Its storming out here and the roof in my storage is falling. Full of lizards and rats. No emergency contact. No help. But they will charge you for insurance and all kind of unnecessary stuff","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Nadia H."},{"reviewId":"00d231d3-d4d9-4f0b-a6ad-80cbbd02cf44","range":0,"rating":5,"reply":"Thank you immensely for the kind words about Brett's great service. We're glad he took excellent care of you, Sybil!","replyTime":"2026-04-17T15:54:00","review":"Great service Brett too care of me","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Sybil C."},{"reviewId":"cde383f4-c009-4168-a5c1-b6d126df525f","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you enjoyed our location and found our staff nice! Thank you for your feedback, Cubby.","replyTime":"2026-04-08T15:52:00","review":"Cool location nice staff","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"Cubby M."},{"reviewId":"62e49205-c0c6-44a4-951e-8ceab5ca70d7","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, James! We're grateful you found our location clean and well-maintained.","replyTime":"2026-04-08T15:51:00","review":"Great clean location","source":"Google","submissionTime":"2026-04-08T00:00:00","userName":"James T."},{"reviewId":"726ab816-4d27-4b9e-a338-d0f01f155acf","range":0,"rating":5,"reply":"Thank you immensely for the wonderful review! We're delighted Brett provided great service. Your feedback means everything to us.","replyTime":"2026-04-06T12:00:00","review":"great service brett is wonderful","source":"Google","submissionTime":"2026-04-06T00:00:00","userName":"Three I."},{"reviewId":"0ade7a8a-d47e-444c-88b5-5383b20ff314","range":0,"rating":4,"reply":"We value your input, Gino. Clean and convenient access is our priority. If you have any concerns, please feel free to reach out to us at (504) 733-6860.","replyTime":"2026-04-04T08:18:00","review":"Clean convenient access also provides carts to help move your items into storage, only negative experience is I was given a quote in unit and was told it will be good when I came back in a week and when I went back it was not honored they raised the price it was even written down that would be the price","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Gino R."},{"reviewId":"6927ab26-8927-4d05-9a06-35d4b24fb98f","range":0,"rating":5,"reply":"We are happy to hear you had a great experience at Extra Space Storage. Thank you for sharing, Chelsea!","replyTime":"2026-04-05T09:18:00","review":"Great spot thanks Kenya","source":"Google","submissionTime":"2026-04-04T00:00:00","userName":"Chelsea"},{"reviewId":"ee973351-f6eb-4555-bf7a-4238f92e6000","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, Odessa. Thank you for acknowledging Brett & Kenya's great service at Extra Space Storage.","replyTime":"2026-04-03T10:59:00","review":"Great location thanks Brett & Kenya","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Odessa L."},{"reviewId":"043a4e4b-9685-4413-a307-8e93cfe06075","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience with our service, Braeden. Thank you for your feedback!","replyTime":"2026-04-02T12:41:00","review":"Great service Kenya","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Braeden M."},{"reviewId":"0b110acb-b11b-48e9-93cf-540a7e580f17","range":0,"rating":5,"reply":"Your positive feedback about Kenya means so much! We're delighted she made your experience great, Jacque. ","replyTime":"2026-04-02T16:09:00","review":"Kenya is so cool & helpful thanks a bunch","source":"Google","submissionTime":"2026-04-02T00:00:00","userName":"Jacque"},{"reviewId":"7fb68e4c-435f-4138-bf57-2ecef4fdea5c","range":0,"rating":5,"reply":"Thank you for your review, Hersch. Excellent customer service is our priority.","replyTime":"2026-03-17T13:43:00","review":"Excellent Customer Service from start to finish.   Thanks Brett!","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Hersch W."},{"reviewId":"4dc48512-d31f-44e1-b058-2034af6f32ca","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us. Your feedback is incredibly valuable.","replyTime":"2026-03-11T10:51:00","review":"Thanks Kenya very helpful","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"John C."},{"reviewId":"6d8761f3-4cbb-4e12-b523-3770a78c0f3d","range":0,"rating":5,"reply":"Thanks for your positive feedback, James! We appreciate your kind words about Kenya's helpfulness.","replyTime":"2026-03-11T11:55:00","review":"Nice lady Kenya very helpful too","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"James C."},{"reviewId":"000758c3-7d85-4a9b-beae-a70ffcb4c344","range":0,"rating":5,"reply":"We are honored to hear you found our location nice and clean. Thank you for choosing Extra Space Storage, Jared!","replyTime":"2026-03-10T16:05:00","review":"Nice clean location","source":"Google","submissionTime":"2026-03-10T00:00:00","userName":"Jared M."},{"reviewId":"2607a2b1-50ea-46b9-b970-e02fca794102","range":0,"rating":5,"reply":"Thanks for the positive feedback, Cheryl! We're privileged to hear that you found our location nice and our staff friendly.","replyTime":"2026-03-09T12:19:00","review":"Nice location friendly staff","source":"Google","submissionTime":"2026-03-09T00:00:00","userName":"Cheryl G."},{"reviewId":"42f77433-1a9b-434a-a8a2-a8963ccbf765","range":0,"rating":1,"reply":"We are sorry to hear about the pricing concerns. Please contact us at (504) 733-6860 to discuss your storage agreement.","replyTime":"2026-02-20T07:26:00","review":"Better be careful. You might end up with a storage locker that doubles in price in the third month like me. Shop around before you put all your stuff in one of their lockers","source":"Google","submissionTime":"2026-02-20T00:00:00","userName":"Nicole A."},{"reviewId":"2e8ae521-ac36-431f-97c4-f46282cdf532","range":0,"rating":5,"reply":"We are thrilled to hear about the awesome help provided by Kenya. Thank you for reaching out.","replyTime":"2026-02-11T09:49:00","review":"Awesome help by Kenya","source":"Google","submissionTime":"2026-02-11T00:00:00","userName":"Tylar P."},{"reviewId":"01f041ce-7bdb-45cf-b14a-306950783816","range":0,"rating":3,"reply":"We appreciate your feedback and will work on improving the availability of Dolly carts. If you have any further concerns, please feel free to reach out to us.","replyTime":"2026-02-08T16:28:00","review":"There was a lack of Dolly carts, which would’ve made the move in easier. The other problem is this is right next to a major bridge and hard to get out of the driveway to get back home. Other than that, it is OK and the price was right.","source":"Google","submissionTime":"2026-02-08T00:00:00","userName":"Paul M."},{"reviewId":"04f4dfe7-8a16-4677-89d7-0379d209730f","range":0,"rating":5,"reply":"We are pleased to hear we helped you find the right storage facility for your needs. Thank you for your feedback Larry. ","replyTime":"2026-02-09T07:36:00","review":"Very helpful in locating the correct storage facility","source":"Google","submissionTime":"2026-02-08T00:00:00","userName":"larry h."},{"reviewId":"0f0a226e-d301-4370-9af1-b09dd62b8e61","range":0,"rating":5,"reply":"Thank you immensely for your kind words. We are delighted to hear that you had a great experience with our service.","replyTime":"2026-02-06T19:00:00","review":"great service thanks","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"TreaSure M."},{"reviewId":"10ac5808-8e28-4f71-9123-b50aa8c86627","range":0,"rating":5,"reply":"We greatly appreciate your feedback, Todd! Glad Mrs. Kenya provided excellent service at Extra Space Storage.","replyTime":"2026-02-05T11:32:00","review":"Thanks Mrs Kenya","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Todd N."},{"reviewId":"ab9e9cef-109e-4559-b9df-3970ff28d211","range":0,"rating":5,"reply":"We are delighted to hear you found our facility clean with nice staff. Thank you for choosing Extra Space Storage!","replyTime":"2026-02-05T17:51:00","review":"Clean spot nice staff","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Rex P."},{"reviewId":"0668ab85-ed68-4c9e-abe5-9ed513cf0ad7","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience with our customer service, Manuel. Thank you for your wonderful feedback.","replyTime":"2026-02-03T12:26:00","review":"Great customer service and very helpful thanks","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Manuel J."},{"reviewId":"20a7aafd-7e7f-473c-8f38-b5e67ee952e5","range":0,"rating":5,"reply":"Thanks for recognizing Kenya & Brett's great customer service. We appreciate your positive feedback about our team.","replyTime":"2026-02-03T16:04:00","review":"Great Customer Service Kenya & Brett","source":"Google","submissionTime":"2026-02-03T00:00:00","userName":"Trevor M."},{"reviewId":"6ba61da1-af44-4da9-ade1-038577c1b4e3","range":0,"rating":5,"reply":"Thank you for sharing! Brett's helpfulness and attention to your storage needs makes us proud. We're glad he found the perfect fit for you.","replyTime":"2026-01-19T11:50:00","review":"Brett was very helpful and explained everything and showed us the unit.  We explained what we were needing to put in there and he helped to see if it would fit.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Sara M."},{"reviewId":"ff5b1892-88e9-4ff0-a07f-dede24836c00","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thanks for highlighting our clean and secure facilities at Extra Space Storage!","replyTime":"2026-01-17T14:22:00","review":"Clean and secure","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Jonathan C."},{"reviewId":"1e272952-ace5-4625-bb66-0fdd80ce6dbe","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. Thanks for highlighting our clean and secure facilities at Extra Space Storage!","replyTime":"2026-01-17T14:22:00","review":"Clean and secure","source":"Google","submissionTime":"2026-01-17T00:00:00","userName":"Jonathan C."},{"reviewId":"2dbec2e0-ee48-49eb-9b78-73dd79b907f4","range":0,"rating":5,"reply":"We are overjoyed to have met your needs as a walk-in customer. Thank you for your kind words, Chelsea!","replyTime":"2026-01-15T14:55:00","review":"Brett took care of all my needs as a walk in. Thank you Brett for your kindness","source":"Google","submissionTime":"2026-01-15T00:00:00","userName":"Chelsea P."},{"reviewId":"185e1ca9-83ab-46f2-b1d1-58c9b171d77f","range":0,"rating":5,"reply":"Thank you for highlighting Kristine and Kenya's excellent service. We're honored to have such dedicated team members.","replyTime":"2026-01-06T11:30:00","review":"Great customer service from Kristine and Kenya","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"HUSEYIN Y."},{"reviewId":"2de10eaf-bb49-49e2-9cf6-fceaef8daa92","range":0,"rating":5,"reply":"We are overjoyed to hear Christine and Kenya provided amazing, helpful service! Thanks for choosing us for your storage needs.","replyTime":"2026-01-06T12:36:00","review":"CHRISTINE AND KENYA WERE SO INCREDIBLY AMZING AND HELPFUL!  I went to a couple other storage facilities before coming here and I’m so glad I ended up at this one. They were extremely helpful and so kind. This is the spot to store your stuff at.!!!!","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"ansleigh c."},{"reviewId":"7e7b9712-7f9a-484b-8033-c392ce53aa22","range":0,"rating":5,"reply":"We are excited to hear Brett provided great service! Your positive feedback helps us continue delivering excellent customer experiences.","replyTime":"2025-12-20T12:26:00","review":"Great servicio brett was great","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"oscar O."},{"reviewId":"b596495e-26ea-4c7c-813d-33a51dbba08e","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're pleased Brett and Kenya provided lovely customer service.","replyTime":"2025-12-20T07:33:00","review":"Brett and Kenya were so sweet!! Lovely customer service!","source":"Google","submissionTime":"2025-12-19T00:00:00","userName":"Raina F."},{"reviewId":"6eb9ad42-7cd7-4311-8293-2fa846c42a4b","range":0,"rating":5,"reply":"We are ecstatic to hear about your excellent experience! Thanks for highlighting Brett's friendly service and fair prices.","replyTime":"2025-12-13T07:46:00","review":"Excellent service, fair prices, very friendly. Thanks again for the hookup Brett","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"barry H."},{"reviewId":"74c08341-1e4a-4748-b91b-4b7474c5c02e","range":0,"rating":5,"reply":"Your review is appreciated! Thanks for choosing Extra Space Storage and recognizing our great service.","replyTime":"2025-12-10T12:51:00","review":"Great service","source":"Google","submissionTime":"2025-12-09T00:00:00","userName":"Vickey V."},{"reviewId":"bd157246-2c56-410c-b24f-264945887c38","range":0,"rating":5,"reply":"Thank you immensely for the great review! We're pleased Brett provided excellent service. Your feedback means a lot.","replyTime":"2025-12-06T12:07:00","review":"Great service Brett is great","source":"Google","submissionTime":"2025-12-06T00:00:00","userName":"Jay R."},{"reviewId":"5894acc7-9a11-455d-b41b-16b49c5b97b5","range":0,"rating":5,"reply":"We greatly appreciate your kind words about our staff. Thank you for choosing Extra Space Storage!","replyTime":"2025-11-06T10:42:00","review":"Nice staff","source":"Google","submissionTime":"2025-11-06T00:00:00","userName":"Louis E."},{"reviewId":"b8ce3460-9cec-4c27-8c76-062494aafcf9","range":0,"rating":5,"reply":"We deeply cherish your feedback about our great spot and nice staff! Thank you for choosing Extra Space Storage.","replyTime":"2025-11-05T08:37:00","review":"great spot nice staff","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"michael"},{"reviewId":"d7a712b9-8177-4068-acc7-3a6a0c85dbbb","range":0,"rating":5,"reply":"Your positive feedback is appreciated! Thank you for recognizing our team member's friendly service at Extra Space Storage.","replyTime":"2025-11-05T08:37:00","review":"She is very nice person kemnya","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Samantha I."},{"reviewId":"077a4e59-38b7-4779-b611-ade9de3b6013","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our customer service team!","replyTime":"2025-11-05T08:37:00","review":"Great customer service","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Jana C."},{"reviewId":"ab1f81a3-64b3-4314-a4eb-3b11a780398a","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you enjoyed our great prices and nice location!","replyTime":"2025-11-05T08:38:00","review":"Nice location great prices","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Lauren B."},{"reviewId":"bcdaaf43-50b2-4ae8-8e81-aa7a6c14cc60","range":0,"rating":5,"reply":"We are pleased to hear you appreciated our staff! Thank you for taking the time to share your experience.","replyTime":"2025-11-05T08:38:00","review":"Nice staff","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Joelene C."},{"reviewId":"e534f089-b827-4374-8a5e-bd87107e0dfe","range":0,"rating":5,"reply":"We are grateful for your kind words about Brandi! Her helpful, patient approach makes all the difference.","replyTime":"2025-10-29T16:39:00","review":"Brandi was great. She was so helpful and sweet as well as patient. She answered all our questions and was knowledgeable!!","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Christy T."},{"reviewId":"79bdc6c0-7b77-423a-ab32-6c6b56a2c9e0","range":0,"rating":5,"reply":"We deeply cherish your feedback about Brandi!","replyTime":"2025-10-29T16:41:00","review":"Brandi was great. Loved the experience","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Christy T."},{"reviewId":"f8b9cf63-3937-4f84-8f71-95b20678d181","range":0,"rating":5,"reply":"Thank you for taking the time to share your excellent experience with Extra Space Storage!","replyTime":"2025-10-29T16:42:00","review":"The experience was excellent","source":"Google","submissionTime":"2025-10-29T00:00:00","userName":"Shawn T."},{"reviewId":"4c735725-6bee-4d93-aa74-a0c2a43a09da","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Thank you for recognizing our staff's excellent service.","replyTime":"2025-10-29T10:50:00","review":"Great staff Brett is swell","source":"Google","submissionTime":"2025-10-28T00:00:00","userName":"Woody M."},{"reviewId":"83ce63c1-14f1-498e-8422-c6d1726c9b65","range":0,"rating":5,"reply":"We are delighted to hear Brett provided phenomenal service! Thanks for recommending our storage location.","replyTime":"2025-10-27T12:16:00","review":"Brett was absolutely phenomenal he helped me out tremendously and his customer service was great I know that i can come here and recieve the proper service im supposed to have...I fully recommend using this location for your storage needs","source":"Google","submissionTime":"2025-10-27T00:00:00","userName":"J B."},{"reviewId":"adabe45e-34c9-4cf5-9bb0-2cf0d061cbba","range":0,"rating":5,"reply":"Our team is grateful for your rating, Steven! Call us if you have any questions or need assistance with your rental.","replyTime":"2025-08-27T05:13:00","review":"Just wanted to add that it's incredibly easy accesing someone at this location instead of some customer service agent 10k miles away, making it very easy to take care of anything that might come up.  Brett is a competent manager that takes pride in his work and customer service. Highly recommend!","source":"Google","submissionTime":"2025-09-26T00:00:00","userName":"steven s."},{"reviewId":"baf0a3ea-b6bb-4c2f-89cc-11b36afaf8ec","range":0,"rating":5,"reply":"Thank you for your review, Thomas! We're glad our great service made your experience smooth and easy.","replyTime":"2025-09-19T13:39:00","review":"Very great service","source":"Google","submissionTime":"2025-09-19T00:00:00","userName":"Thomas F."},{"reviewId":"7b7f0192-ca97-4515-bd77-0cf12c475749","range":0,"rating":5,"reply":"We are pleased to hear Kenya provided such helpful and patient service! Thank you for recognizing her efforts.","replyTime":"2025-09-18T08:07:00","review":"Thank you Kenya! She was so helpful and patient.","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"Sarah L."},{"reviewId":"a5fb6f1c-af03-48f4-8b85-9b349e19abca","range":0,"rating":5,"reply":"We are elated to hear Brett provided great service! Thanks for the kind words about our team.","replyTime":"2025-09-11T09:21:00","review":"Brett is the man! Great service.","source":"Google","submissionTime":"2025-09-09T00:00:00","userName":"Marino D."},{"reviewId":"09c95dab-2ac7-4972-86c5-20386d3f93c0","range":0,"rating":5,"reply":"We are pleased to hear about your great service experience! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-30T09:48:00","review":"Great service","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Nicky F."},{"reviewId":"3cfb9cd9-8a19-469e-bf0c-d59f8ce26a51","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience with our service!","replyTime":"2025-08-26T07:42:00","review":"Great service","source":"Google","submissionTime":"2025-08-25T00:00:00","userName":"Kathleen B."},{"reviewId":"58327fa8-c301-4d01-8939-7d83b3f60ff7","range":0,"rating":5,"reply":"We are honored to hear about your great experience! Thanks for choosing Extra Space Storage.","replyTime":"2025-08-26T07:42:00","review":"Great service","source":"Google","submissionTime":"2025-08-25T00:00:00","userName":"L V."},{"reviewId":"fc833910-8cb2-4ca9-9b44-9d136bc17264","range":0,"rating":5,"reply":"We are grateful to hear everything went well with your storage experience!","replyTime":"2025-08-15T13:01:00","review":"All good","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"Shane M."},{"reviewId":"afdc136c-5c41-4085-89e1-51a59d9ffcec","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! So glad Brett provided great service for you.","replyTime":"2025-08-12T15:58:00","review":"Great service Brett is great","source":"Google","submissionTime":"2025-08-12T00:00:00","userName":"Tisha"},{"reviewId":"e824c4e3-85e9-4208-8f5a-af33eee8279d","range":0,"rating":5,"reply":"Thank you for your review! So glad Brett provided amazing service. We appreciate your feedback!","replyTime":"2025-08-09T14:58:00","review":"Great service Brett was amazing","source":"Google","submissionTime":"2025-08-09T00:00:00","userName":"Santos T."},{"reviewId":"ba146f62-d300-455e-bee5-a91dd491435e","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Brett and our team made your experience great.","replyTime":"2025-07-28T09:46:00","review":"Great staff Brett is amazing","source":"Google","submissionTime":"2025-07-28T00:00:00","userName":"Kurt F."},{"reviewId":"00f07b23-f4ea-46cd-bac0-49f49aa22d61","range":0,"rating":5,"reply":"Hi Danna, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!","replyTime":"2025-07-22T15:43:00","review":"Great customer service","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Danna L."},{"reviewId":"419cd9ac-afc6-4d48-b397-e3aa12f214a2","range":0,"rating":5,"reply":"We are happy to hear you found our team helpful! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-22T08:06:00","review":"Very helpful","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Tyara C."},{"reviewId":"362c46a1-440b-4661-b3f5-cf559ff5b69d","range":0,"rating":5,"reply":"We are thrilled to hear Brett provided rockstar customer service! Thanks for the 10/10 rating! ","replyTime":"2025-07-22T07:44:00","review":"Brett is a rockstar! So helpful and top noch on customer service! 10/10! ??","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Nelson N."},{"reviewId":"fd7921a9-3237-404f-b3e3-d9552335f50b","range":0,"rating":5,"reply":"We are delighted to hear you enjoyed the property! Thanks for choosing Extra Space Storage.","replyTime":"2025-07-18T14:13:00","review":"Great property","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Daniel W."},{"reviewId":"aa11137f-2061-4fcd-ba91-2be1ae5085b9","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with Brett and our staff!","replyTime":"2025-07-18T14:21:00","review":"Great staff Brett is great","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Byron V."},{"reviewId":"618bb4e2-2422-4c9c-a2a7-ef3a2e65047d","range":0,"rating":5,"reply":"We are delighted to hear Brett is amazing! Thanks for recognizing our great staff.","replyTime":"2025-06-21T09:18:00","review":"Great staff Brett is amazing","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"Adam R."},{"reviewId":"3d08331a-02ea-4e9a-8736-a82d14efad34","range":0,"rating":5,"reply":"We are delighted to hear Brett provided such friendly and professional service! Thanks for the great feedback.","replyTime":"2025-06-19T09:31:00","review":"Great staff Brett is so friendly and professional","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Hilroy J."},{"reviewId":"7edc26c5-64b9-4888-b104-91d655af5179","range":0,"rating":5,"reply":"We are delighted to hear Brett was very helpful! Thanks for the great feedback, Zach.","replyTime":"2025-06-19T09:31:00","review":"Brett was very helpful!","source":"Google","submissionTime":"2025-06-19T00:00:00","userName":"Zach A."},{"reviewId":"ddee0a46-fbcf-4b6e-acb9-44cc7444389a","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our staff and location. Thank you for the wonderful feedback!","replyTime":"2025-06-09T12:10:00","review":"Great location and super great staff","source":"Google","submissionTime":"2025-06-09T00:00:00","userName":"Jennifer W."},{"reviewId":"c1fffb32-60d1-41f1-921c-1cc347d662b0","range":0,"rating":5,"reply":"We are delighted to hear Kenya provided excellent assistance. Thank you for highlighting our team's dedication to resolving access issues.","replyTime":"2025-06-06T12:11:00","review":"Thanks Kenya for all your help\nI could not access at first bit thanks for your help","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Micheal P."},{"reviewId":"1d456f5f-abd3-4c4b-839e-5c0175b2ec28","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience with Brett. Thank you for recognizing our team's outstanding service!","replyTime":"2025-06-03T12:38:00","review":"Excellent service Brett was amazing.  And when I returned the second day there was a very nice and polite person working there named Brandy.  And again, the professionalism, service and attitude was amazing.  I just want to say, it was a pleasure to work with both Brett and Brandy.  Thanks for all your help.  I’ll recommend your business to everyone.","source":"Google","submissionTime":"2025-06-04T00:00:00","userName":"Clyde N."},{"reviewId":"5e6d0ee0-6ef4-4a73-b7b9-1bdfd0b15ee2","range":0,"rating":5,"reply":"We are delighted to hear Brett provided amazing help! Thank you for highlighting our clean facilities. Your positive feedback means a lot to us.","replyTime":"2025-06-03T09:54:00","review":"Brett was an amazing help! Nice and clean facilities.","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"KC E."},{"reviewId":"ebad9427-ca3c-421b-ae8f-0dbb1ac456af","range":0,"rating":5,"reply":"We are delighted to hear about our excellent location and great staff. Thank you for recognizing our team's dedication to serving you.","replyTime":"2025-05-29T09:50:00","review":"Excelente location great staff","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Yiovanny H."},{"reviewId":"f540d647-e116-4dcb-9722-704662d3495c","range":0,"rating":5,"reply":"We are delighted to hear your wonderful feedback. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-26T11:36:00","review":"Wonderful","source":"Google","submissionTime":"2025-05-26T00:00:00","userName":"Jaimini S."},{"reviewId":"65f565eb-2bb6-4dd1-a35e-72e03f7caf6e","range":0,"rating":5,"reply":"We are delighted to hear about your seamless move-in experience, courteous service, and satisfaction with our clean facility and promotional offer.","replyTime":"2025-05-25T16:20:00","review":"Quick and easy reservation and move-in. Courteous staff on the phone and in person. Clean facility. Great promo.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Fay B."},{"reviewId":"0db3ce81-fe8f-4789-bb9e-a86c79bc0747","range":0,"rating":5,"reply":"We are delighted to hear about your good service experience. Thank you for taking the time to share your feedback with Extra Space Storage.","replyTime":"2025-05-22T16:26:00","review":"Good service","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"cameron s."},{"reviewId":"7198597c-fea0-4485-b513-0d57674fe879","range":0,"rating":5,"reply":"We are delighted to hear your experience was quick, easy, and friendly. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-22T14:06:00","review":"Quick, easy, and friendly.","source":"Google","submissionTime":"2025-05-21T00:00:00","userName":"Christina J."},{"reviewId":"01b780c0-d582-4cda-b8d2-5ddb4664faca","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our friendly staff. Thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2025-05-22T14:05:00","review":"Great place to store your stuff.\nNice and friendly staff. ??","source":"Google","submissionTime":"2025-05-21T00:00:00","userName":"Alex D."},{"reviewId":"c12226b5-1bbb-43ca-8088-fb14b579378d","range":0,"rating":5,"reply":"¡Nos complace saber que tuvo una experiencia perfecta en Extra Space Storage, Tito Hernandez!","replyTime":"2025-05-16T10:00:00","review":"Perfecto","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Tito H."},{"reviewId":"0d198fc2-27da-46ea-8def-edd1874d141b","range":0,"rating":1,"reply":"We are concerned to hear about the issues you faced with water damage and mold in your storage unit. Please contact us at (504) 733-6860 so we can resolve this matter promptly.","replyTime":"2025-05-01T07:30:00","review":"During the last heavy rain, the main building got water in it. I was called to check out my unit. Once checked, I had mold in it on furniture. I was told I had to remove my belongings, so I did. I was told I would get a refund for the rest of the month. The management has never given me my refund. They have made all kinds of excuses, but never given me my refund.","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Chris B."},{"reviewId":"11c80424-2f0e-4a0b-8b0a-e40fa73dd18f","range":0,"rating":5,"reply":"We're delighted to hear you had a great experience at Extra Space Storage. Thank you for your feedback.","replyTime":"2025-03-24T14:26:00","review":"Kenya was wonderful and made it so easy to figure out the app","source":"Google","submissionTime":"2025-04-23T00:00:00","userName":"Jordan B."},{"reviewId":"0d1ddf59-0e76-41b8-8662-a8bffc09a205","range":0,"rating":5,"reply":"We are honored to have provided you with great customer service. Thank you for your kind words.","replyTime":"2025-04-22T11:35:00","review":"The staff were friendly and very helpful. Provided great customer service","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Janell M."},{"reviewId":"860928e0-cb9f-4d6b-a2d4-46c50a1e95fd","range":0,"rating":5,"reply":"Thank you immensely for your positive experience at Extra Space Storage. Your feedback means a lot to us.","replyTime":"2025-04-22T13:09:00","review":"Great auction","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"JOSUE O."},{"reviewId":"f2dea1e6-a127-452d-a3d8-8ef9b35c5f57","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our personnel very nice. Thank you.","replyTime":"2025-04-21T18:12:00","review":"Very nice personnel.","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Skip M."},{"reviewId":"1a3914d3-a41d-425e-90ca-84ddcac7d77c","range":0,"rating":5,"reply":"We greatly appreciate your feedback! Brett is indeed amazing and we're thrilled to hear about your positive experience with him.","replyTime":"2025-04-21T18:12:00","review":"Brett was amazing! He was so helpful with everything!!","source":"Google","submissionTime":"2025-04-21T00:00:00","userName":"Danielle C."},{"reviewId":"09f7fd6a-0ec3-45af-b502-ac5efde5b5e2","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear about your positive experience with our team. Thank you for sharing!","replyTime":"2025-04-15T08:03:00","review":"Bratt thank you very much for your help. Thanks to office manager and your online customer service and call center. Experience has been smooth and professional so far. Appreciated","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Mahmoud L."},{"reviewId":"24497068-b404-4a0f-9acf-bfb2213a2109","range":0,"rating":5,"reply":"Thanks for sharing your positive experience with Extra Space Storage! We're glad to hear that you found the place secure and easy to access.","replyTime":"2025-04-13T09:00:00","review":"Place looks great feels secure, easy to find and check in to unit","source":"Google","submissionTime":"2025-04-12T00:00:00","userName":"Chris M."},{"reviewId":"abb3c16f-98e1-4ad4-9f0a-96b0b43ea22b","range":0,"rating":5,"reply":"Your positive experience with Extra Space Storage is greatly appreciated. Thank you for choosing us!","replyTime":"2025-03-29T08:18:00","review":"Great loc","source":"Google","submissionTime":"2025-03-29T00:00:00","userName":"Sleider L."},{"reviewId":"d032130e-23c2-475a-a3bf-5318abb5d233","range":0,"rating":5,"reply":"We're delighted to hear you had a great experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-03-27T14:28:00","review":"Great location and staff","source":"Google","submissionTime":"2025-03-27T00:00:00","userName":"Jose D."},{"reviewId":"d31c5ced-5129-4d01-bb8c-6764bf116446","range":0,"rating":5,"reply":"We're pleased to hear that you found our facility convenient and our staff pleasant and helpful. Thank you for sharing your experience with us.","replyTime":"2025-03-24T16:27:00","review":"They are very pleasant and helpful and the facility is conveniently located.","source":"Google","submissionTime":"2025-03-24T00:00:00","userName":"Jason B."},{"reviewId":"600f8643-d677-40d5-af44-39193cc0ead6","range":0,"rating":5,"reply":"We are grateful for your positive feedback. Thank you for reaching out.","replyTime":"2025-03-21T12:16:00","review":"Great service","source":"Google","submissionTime":"2025-03-21T00:00:00","userName":"Kobie"},{"reviewId":"77cde868-405c-41d5-b3e8-d07002a7d520","range":0,"rating":5,"reply":"We are thrilled to hear that you found our team very helpful. Thank you for your feedback!","replyTime":"2025-03-03T09:49:00","review":"Very helpful","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Krystal C."},{"reviewId":"e7b1641c-494e-49cd-87e1-0ef28e7bc3ed","range":0,"rating":5,"reply":"We're thrilled to hear about your quick and easy experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-02-11T09:18:00","review":"Quick and easy Brett was helpful","source":"Google","submissionTime":"2025-02-11T00:00:00","userName":"Angela O."},{"reviewId":"d9ca6888-bc7e-42ed-9a7f-cfc87dd69e48","range":0,"rating":5,"reply":"Your review is appreciated. We are thrilled to hear about your outstanding experience at our storage facility. Thank you immensely for your kind words.","replyTime":"2025-02-04T08:03:00","review":"My experience at this storage facility was outstanding. Brett provided exceptional and efficient service throughout the check-in process. I would highly recommend this storage facility to anyone in need. I will certainly return next year. Thank you again, Brett!","source":"Google","submissionTime":"2025-02-04T00:00:00","userName":"Tequila K."},{"reviewId":"b5dbc3e0-0da8-4b39-b389-ced35c66e97b","range":0,"rating":5,"reply":"We're pleased to hear you had a great experience renting with us. Thank you for your review.","replyTime":"2025-01-28T14:30:00","review":"Great place to rent","source":"Google","submissionTime":"2025-01-28T00:00:00","userName":"Ramon S."},{"reviewId":"59d448a8-d82d-4c99-95d5-d7dcd1acbb1d","range":0,"rating":5,"reply":"We're pleased to hear about your great experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-01-25T11:53:00","review":"Everyone is very helpful and all around great experience","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"nick j."},{"reviewId":"982f707f-8be5-446a-99ab-d638328914fb","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for recommending our storage facility.","replyTime":"2025-01-25T12:10:00","review":"Great service & Friendly Staff highly recommend storage facility !","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"Charles T."},{"reviewId":"937216d9-d774-4260-8611-14900983be1b","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our staff very friendly and responsive. Thank you for your feedback.","replyTime":"2025-01-16T07:51:00","review":"Very friendly and responsive.","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"anthony e."},{"reviewId":"bd9f04f1-bf54-4a6f-9119-21fc833f7072","range":0,"rating":5,"reply":"We're thrilled to hear that you find our Manager pleasant to deal with and our facility clean. Thank you for your feedback!","replyTime":"2025-01-17T09:31:00","review":"Always a pleasure to deal with the Manager\nClean and the service is good","source":"Google","submissionTime":"2025-01-16T00:00:00","userName":"Sherman R."},{"reviewId":"9def1e33-6ab0-496a-91f2-47f387316f25","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, C! We're ecstatic that you found our facility clean and easy to navigate. Our staff will be thrilled to hear your compliments.","replyTime":"2024-09-23T10:27:00","review":"Facility is clean and easy to navigate. Staff are excellent","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"C M."},{"reviewId":"b9becfbb-0275-4f51-a7d4-bcfdfa4c7984","range":0,"rating":5,"reply":"We are privileged to have Brandy on our team. Thank you for taking the time to share your experience, Daniel.","replyTime":"2024-09-23T11:44:00","review":"Brandy provided excellent customer service. She was professional and answered all my questions regarding the sizes and cost of the storage areas.","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Daniel M."},{"reviewId":"5e4c5a81-5fa8-4804-a8b2-6b7441e594a4","range":0,"rating":5,"reply":"We're excited to hear that you found our facility clean and that Brett and Brandy were helpful and informative. Thank you immensely for your positive feedback, Marisa Martin!","replyTime":"2024-09-23T18:12:00","review":"the facility is very clean and brett and brandy are really nice and informative","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Marisa M."},{"reviewId":"5b49481c-400d-436b-8216-046dec9cb3ec","range":0,"rating":5,"reply":"We're glad to hear you love the site and customer service at Extra Space Storage. Thank you for your feedback!","replyTime":"2024-12-26T09:05:00","review":"Best place for extra space I love the site and customer service","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Tyler S."},{"reviewId":"c1c01743-0862-41d2-bab5-011e4d5ed1a2","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for choosing Extra Space Storage.","replyTime":"2024-12-26T09:04:00","review":"Great customer service","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Julius A."},{"reviewId":"c1d003b7-2e24-4668-a747-60958129eadb","range":0,"rating":5,"reply":"We are pleased to hear about your excellent experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2024-12-26T09:01:00","review":"I had an excellent experience at Extra Space Storage. The staff was friendly and helpful, and the facility is clean and secure. They have a great variety of unit sizes at reasonable prices. Highly recommend for anyone!!","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Bruna G."},{"reviewId":"8170cfaf-d725-43ac-aef7-c16355e24b69","range":0,"rating":5,"reply":"We genuinely admire your feedback on the cleanliness and coolness of our storage space. Thank you for sharing your experience with us.","replyTime":"2024-12-26T14:21:00","review":"Very clean( and cool inside)","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Mario O."},{"reviewId":"22da1ce8-551e-43ce-aae9-a088ea5b18b0","range":0,"rating":5,"reply":"Your positive feedback is appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-26T08:34:00","review":"Great location great staff","source":"Google","submissionTime":"2024-12-25T00:00:00","userName":"Lauri D."},{"reviewId":"ee661ae1-d0c5-4dae-a26c-33378fadaa02","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We deeply respect your positive experience with us. We're thrilled to hear that our customer service and pricing met your expectations, and that the entire process was quick and efficient. It's great to know that you found our offerings competitive compared to other brands. We truly appreciate you taking the time to share your experience with friends and family.","replyTime":"2024-12-02T18:23:00","review":"The entire process from start to finish took less than 30 minutes. Customers service & pricing is unmatched. Checked other brands and they were pricier and customer service was non existent. I've already shared my experience with several friends & family.","source":"Google","submissionTime":"2024-12-04T00:00:00","userName":"Gizelle C."},{"reviewId":"82d3f51d-0c09-4703-ab39-fcb19bb84dee","range":0,"rating":5,"reply":"Thank you for your review. We're glad Mr. Brett was able to assist you and your fiance with your needs.","replyTime":"2024-11-23T12:24:00","review":"Mr.Brett was very helpful and understanding with me and my fiance, who has cerbal palsy, needs. He was very open and honest and more than happy to assist us with the help needed, easy and fast service.","source":"Google","submissionTime":"2024-11-23T00:00:00","userName":"Austin K."},{"reviewId":"22c631f2-08b7-47da-87f3-03282ea7a236","range":0,"rating":5,"reply":"We're delighted to hear that Brett and Brandy provided you with excellent service. Thank you for your kind words, Aaron.","replyTime":"2024-10-10T11:49:00","review":"Brett And Brandy are THE best. So helpful and knowledgeable. The nicest managers I’ve ever worked with. Thank you guys so much.","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Aaron R."},{"reviewId":"d30e9c33-ea91-453f-b04d-4a5ff30de38a","range":0,"rating":5,"reply":"We are thrilled to hear about your amazing experience at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2024-09-23T15:35:00","review":"I always have an amazing experience here! Brandy is very helpful and was really sweet!","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Destiny W."},{"reviewId":"9175f62c-d8fd-4409-a20e-2c5846446fc1","range":0,"rating":5,"reply":"We're grateful for your positive feedback, Camille! Thank you for choosing Extra Space Storage.","replyTime":"2024-09-23T17:24:00","review":"Great service!","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Camille L."},{"reviewId":"b5ef2743-8a98-4f21-8594-a802a2e834da","range":0,"rating":5,"reply":"We're utterly delighted to hear that Brett and Brandy were very informative and helpful during your storage process! Thank you for your feedback.","replyTime":"2024-09-23T18:05:00","review":"brett and brandy were very informative and helpful !! The process was vet easy with their help !","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"tony"},{"reviewId":"45920f30-73b8-4e19-91f2-4755c47d6e88","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience at Extra Space Storage. Thank you for your review!","replyTime":"2024-09-21T08:13:00","review":"Great location very friendly staff","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Casey L."},{"reviewId":"135112ff-fc7f-445d-a2c2-3a2563d9276d","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for your feedback!","replyTime":"2024-09-12T14:00:00","review":"Well secured, nice , clean , and friendly environment.","source":"Google","submissionTime":"2024-09-12T00:00:00","userName":"Chinedu O."},{"reviewId":"c8c6ba7e-90e2-4156-9f0d-5ea4df406fda","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for sharing your experience with us!","replyTime":"2024-09-11T07:20:00","review":"Always secure the manager is nice and storage is affordable","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"M.J. H."},{"reviewId":"f7b6652f-e70f-4155-a069-c533842148ff","range":0,"rating":5,"reply":"Thank you for sharing! We are glad to hear Brett was helpful and that you found our facility easy to use.","replyTime":"2024-09-09T14:48:00","review":"Brett is always helpful, great facility and easy to sign up on the app and make payments.","source":"Google","submissionTime":"2024-09-09T00:00:00","userName":"artikal d."},{"reviewId":"e1617653-b60b-4ee3-a944-562d50c1c210","range":0,"rating":5,"reply":"Your review is appreciated. We're glad to hear you found our storage space easy to book and secure. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-08T12:24:00","review":"Easy to book. Good follow up. Clean space that is very secure and well-cared for.","source":"Google","submissionTime":"2024-09-08T00:00:00","userName":"Kelley A."},{"reviewId":"7b29070a-c3b5-4bbc-a7c0-7f65cdc87826","range":0,"rating":5,"reply":"We're overjoyed to hear that Brett is awesome! Thank you for sharing your experience with us.","replyTime":"2024-08-31T13:29:00","review":"Brett is awesome !!!","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Shuron W."},{"reviewId":"bf870a81-3835-4e73-9f7a-f793a2d12f65","range":0,"rating":5,"reply":"We're utterly delighted to hear that you were promptly assisted when locked out.","replyTime":"2024-08-31T14:53:00","review":"Locked out, called front desk, and they were prompt to assist.","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Frederick L."},{"reviewId":"339ca404-3366-4ba3-b12f-13be1ed8b61d","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a wonderful experience at Extra Space Storage. Thank you for sharing your positive feedback, Patrick Smith!","replyTime":"2024-08-03T10:57:00","review":"Wonderful","source":"Google","submissionTime":"2024-08-03T00:00:00","userName":"Patrick S."},{"reviewId":"81d4c216-29b3-4f2c-bf10-1652ef8e7199","range":0,"rating":5,"reply":"Thanks for the positive feedback, Lawrencia! We are glad Brett was able to assist you effectively. It's great to hear that he was helpful, informative, and attentive to your needs throughout the process. We appreciate you taking the time to share your experience with us.","replyTime":"2024-07-25T16:23:00","review":"I was really anxious but Brett was really helpful and informative and made the process very great! He was really attentive to my needs and how to help get the most of what I needed even the insurance.","source":"Google","submissionTime":"2024-07-31T00:00:00","userName":"Lawrencia C."},{"reviewId":"543e4533-c588-4ee5-931b-365941ba4013","range":0,"rating":2,"reply":"We value your input. Please feel free to reach out to us at (504) 733-6860 to discuss your concerns further.","replyTime":"2024-07-30T07:15:00","review":"Nissa was great however I am not happy with how every other month the unit rent goes up At least $100. They do not tell you that when you sign up.","source":"Google","submissionTime":"2024-07-29T00:00:00","userName":"Sharon L."},{"reviewId":"3f3972f7-a6c1-48bd-a144-9dcb325e118f","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with our storage facility, Heather! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-27T15:29:00","review":"Was able to rent and have access to a storage unit in the same day!\n\nThe best part is that is literally 1/3 of what I am paying at another storage facility for a bigger space!!! So for the same size at the “orange” storage facility is almost $200 more a month!!! So happy I found this place!\n\nOpen on weekends unlike most storage companies.","source":"Google","submissionTime":"2024-07-27T00:00:00","userName":"heather g."},{"reviewId":"1a23b0ad-6223-400f-ba53-41a08f4110a2","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-03T16:10:00","review":"Extremely fast and easy","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"aaron v."},{"reviewId":"7f3258ed-4697-4f6a-a036-5a77f89f26f0","range":0,"rating":5,"reply":"We're utterly delighted to hear about the great, friendly service provided by Brett & Nissa! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-27T10:43:00","review":"Great, friendly service by Brett & Nissa!","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"Joshua F."},{"reviewId":"a99e8204-eea6-48e2-90d3-a414c9227e09","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear that Brett was able to assist you and that you found our location and process easy to navigate. If you have any further questions or need assistance, feel free to reach out to us at (504) 733-6860.","replyTime":"2024-06-28T08:35:00","review":"Brett is helpful, insightful and willing to go the extra mile. Great location, easy to navigate and simple process to move in.","source":"Google","submissionTime":"2024-06-27T00:00:00","userName":"NK M."},{"reviewId":"a0d5f638-20d4-47d3-a624-54f215f0ca36","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. We're privileged to have served you for years and are glad to hear about your positive experiences. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-23T18:20:00","review":"I've stored belongings at this location for years and have always had good service. Courteous, efficient, and fast response to situations. Good job !\nThanks","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"James W."},{"reviewId":"128d71b9-be29-45dd-b253-32a2f37598d1","range":0,"rating":5,"reply":"We're privileged to have been incredibly helpful during your experience. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-21T15:14:00","review":"Had a great experience. Incredibly helpful!","source":"Google","submissionTime":"2024-05-21T00:00:00","userName":"Nicole B."},{"reviewId":"fa86ccc6-d310-4c84-a494-8a7e3e659f49","range":0,"rating":5,"reply":"Hello, Natalie. Thank you for the review. We're so glad Curshika could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-05-08T09:05:00","review":"Curshika was wonderful! Very friendly, helpful and professional. She made this experience amazing. She deserves a raise!","source":"Google","submissionTime":"2024-05-07T00:00:00","userName":"Natalie G."},{"reviewId":"5849a617-e970-41a0-96ce-691f40a0415a","range":0,"rating":5,"reply":"Thank you for the review, Dominique! We pride ourselves on having a friendly, accommodating staff and are so happy Nissa was able to assist you and provide a positive experience! Please call us at 888-storage whenever you need us.","replyTime":"2024-05-07T08:33:00","review":"Thanks Nissa for the great customer service","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Dominique C."},{"reviewId":"2e5c07a4-4eab-40ea-a86c-e756695629a5","range":0,"rating":5,"reply":"We think Neik is great too! Thanks for the positive review, Terrence. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.  ","replyTime":"2024-04-30T08:35:00","review":"Neik was the best","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Terrence J."},{"reviewId":"9eb29155-471f-40bb-93dc-b21d4e10a183","range":0,"rating":5,"reply":"Hi Melissa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (504) 733-6860 or stop by the office if you need anything!\n","replyTime":"2024-04-29T09:23:00","review":"Very Organize with consistent Friendly reminders as needed. Saved me time and money ??","source":"Google","submissionTime":"2024-04-28T00:00:00","userName":"Melissa G."},{"reviewId":"dd78abb7-3c19-4ae7-800c-974af07f5505","range":0,"rating":5,"reply":"Hi Tremella, thank you for sharing the positive experience you had at Extra Space Storage! We look forward to working with you again in the future. Give us a call at 888-storage anytime.","replyTime":"2024-04-29T10:40:00","review":"Wonderful customer service . I will definitely use them again.","source":"Google","submissionTime":"2024-04-26T00:00:00","userName":"tremella c."},{"reviewId":"f303e4a2-e0e8-4895-bd6b-591078d1b23c","range":0,"rating":5,"reply":"Hi Derek, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (504) 733-6860 or stop by the office if you need anything!\n","replyTime":"2024-04-19T10:24:00","review":"It was a great experience and Alvanissa was very helpful and professional","source":"Google","submissionTime":"2024-04-17T00:00:00","userName":"Derek S."},{"reviewId":"0583e9f9-9387-47e8-9d28-ed537b15f876","range":0,"rating":5,"reply":"Thank you for your 5-star review, Enlightened. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-04-19T10:54:00","review":"The management is very kind and checks on you once you start your lease.","source":"Google","submissionTime":"2024-04-17T00:00:00","userName":"Enlightened C."},{"reviewId":"e7fd9e20-4f71-4095-a82c-dcd7850bdc82","range":0,"rating":5,"reply":"Hi Wendy, thank you for your review! We're so happy to hear that your experience with Nissa and the cleanliness of the facility has been positive! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.\n","replyTime":"2024-04-17T09:38:00","review":"Very professional very clean spoke with Nissa She was very pleasant and Follow up with us that we were happy with us Storage . We are very happy with our storage and working with the employees. They are very friendly and for us as customers thank you","source":"Google","submissionTime":"2024-04-15T00:00:00","userName":"Wendy K."},{"reviewId":"7ca81121-dafe-45c9-9d5c-cb4aa04c64ef","range":0,"rating":5,"reply":"Thank you for the review, Julie! We pride ourselves on having a friendly, accommodating staff and are so happy Missa was able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2024-03-27T09:12:00","review":"Missa of Extra Space Storage is a good manager. She has gone out of her way to help me as a customer of the company. She is reliable and professional.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Julie S."},{"reviewId":"e9c09acb-6388-4adb-921d-1fe12805dc49","range":0,"rating":5,"reply":"Amyri, we are so happy to hear that Nyssa could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call us at 888-storage whenever you need us.\n ","replyTime":"2024-03-27T17:17:00","review":"Nyssa is a wonderful manager at extra space storage she helped me find a great unit for me and my wonderful children i will definitely recommend.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Amyri T."},{"reviewId":"2d3e9859-3440-4060-a915-23bd4f020ca0","range":0,"rating":5,"reply":"Hi Letty Leblanc, we are very happy to have provided you with such a positive experience!","replyTime":"2019-12-23T13:50:00","review":"I love this storage unit - the store manager - Nyssa (sorry if I spelled it wrong) is wonderful - she is friendly, professional and goes above & beyond to help.  She communicates well and is usually available to answer my questions. If not, she responds back in a timely manner.  I feel like she looks out for my best interest.  Thank you!","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"L L."},{"reviewId":"59f88f1e-83dd-4a2c-8f56-20c4edd8cbc4","range":0,"rating":5,"reply":"Thank you for the review, Arretta! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Nissa was able to assist you! We're here to help with anything else you might need at 888-storage.","replyTime":"2024-03-25T11:25:00","review":"Ms.Nissa\nWas very professional.  She corrected the problem that someone else created. She was very patience, pleasant attitude. Awesome customer service. Thank you ??","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Arretta C."},{"reviewId":"b094eb58-c394-4540-bb17-5a9da7a7464f","range":0,"rating":5,"reply":"Thank you for the kind words, Daunte! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-18T09:15:00","review":"Customer service is amazing and I would recommend to all","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Daunte H."},{"reviewId":"c6dd8e76-9973-4dc1-af81-1a72906e71d8","range":0,"rating":5,"reply":"Hi Janalyn, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-18T09:27:00","review":"The place is always clean and the staff is super helpful","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Janalyn L."},{"reviewId":"2c5d1cf9-4107-430b-bb84-0cdb211bab62","range":0,"rating":5,"reply":"Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-01T10:12:00","review":"Very friendly customer service, quick, & accommodating.","source":"Google","submissionTime":"2024-03-01T00:00:00","userName":"Kimberly T."},{"reviewId":"cf83d8be-6d9b-40ec-bcfb-67947bc58eba","range":0,"rating":5,"reply":"Hi Steven, thank you for your review! We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2024-02-27T10:57:00","review":"The storage unit is clean and well maintained. I've never had a problem and all of my stuff was safe for the entire 4 or 5 years I had the unit. I also felt safe going to the unit at any time of day or night. I would definitely use them again.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Steven J."},{"reviewId":"04427b7b-f546-4fc8-894d-004a319d40b3","range":0,"rating":4,"reply":"Thank you for the review, Jay! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-27T11:42:00","review":"Overall the staff is very helpful and accommodating when it comes to concerns with accessing, acquiring and securing a unit. My one gripe would be access to the units outside of business hours, I would suggest finding a 24 hr access facility if you’re a late night mover like myself.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Jay F."},{"reviewId":"e618872a-81c5-41a2-a677-f56249db9110","range":0,"rating":5,"reply":"Kimberly, we are so happy to hear that Mrs. Nessa could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call us at 888-storage if you need anything.","replyTime":"2024-02-26T09:14:00","review":"Good morning. I had the best experience today with Mrs.Nessa! I came in and she explained everything and walked me through the whole process. Thank you so much Mrs.Nessa!! I appreciate you so much for making my process smooth and easy :)","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Kimberly W."},{"reviewId":"8d741a81-5ca4-4d5e-b2b4-df59607e749e","range":0,"rating":5,"reply":"Thank you for the review, Xox! We pride ourselves on having a friendly, accommodating staff and are so happy Alvanissa was able to assist you! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything.","replyTime":"2024-02-26T16:37:00","review":"absolutely love every experience i have at this location! the manager, alvanissa is so great at her job! she’s kind and warm, very informative and extremely helpful. she answered all of my questions and had great solutions to a few concerns i shared. highly recommend this location over any other extra space in NOLA- you won’t regret it!","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"XOX K."},{"reviewId":"d6c3282e-aeac-4458-814e-d25e21af1629","range":0,"rating":5,"reply":"Hi Laura, thank you for your review! We're so happy to hear that your experience with Nissa and the cleanliness of the facility has been positive! Please call us at 888-storage if you need anything.","replyTime":"2024-02-26T16:19:00","review":"I just read some garage, space, and Nissa could not have been nicer. It was a great experience. She explained the contract, including all the little fees, and the place looks clean and fresh.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Laura J."},{"reviewId":"e10aa2c3-3b33-4b08-9483-4d402a4b4318","range":0,"rating":5,"reply":"Hello, Jerry. Thank you for the review. We're so glad Nissa could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-09-13T09:26:00","review":"Nissa was very helpful and a joy to work with. The facility is always clean and my unit is in good hands.","source":"Google","submissionTime":"2024-02-17T00:00:00","userName":"Jerry B."},{"reviewId":"f68eb476-1f17-4f81-99b7-080cf11bf430","range":0,"rating":5,"reply":"Thank you for the kind words, Robert! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-02T12:24:00","review":"Best customer service, top tier management. Nissa was very helpful in assisting me with all my questions and needs. 10/10 would recommend to anyone looking for storage.","source":"Google","submissionTime":"2024-02-02T00:00:00","userName":"Robert H."},{"reviewId":"7a8fe9d6-c65f-46f9-bd88-5713ce33e357","range":0,"rating":5,"reply":"Hi Sarah, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nissa. As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2024-01-20T08:25:00","review":"Nissa is very knowledgeable and extremely helpful!  We have had a unit for some time and she is a joy to deal with in person and on the phone!","source":"Google","submissionTime":"2024-01-19T00:00:00","userName":"Sarah M."},{"reviewId":"9580b2d2-dfbc-4231-abb0-76c7ca9dc1de","range":0,"rating":5,"reply":"Hi Debra, thanks so much for your review! We are thrilled to hear you were met with a clean, secure, and accessible facility and are always here to help with your storage needs! Give us a call at (504) 733-6860 or stop by the office if you need anything!\n","replyTime":"2024-01-04T07:43:00","review":"The facility is always clean, easy to access and very safe.  Management is very helpful and polite.  I would recommend this facility to my family and friends.","source":"Google","submissionTime":"2024-01-03T00:00:00","userName":"debra w."},{"reviewId":"becba59b-23a5-4245-b9a8-189efa4dc7f7","range":0,"rating":5,"reply":"Thank you for the kind words, Monica. We're glad Mr. Braxton was able to take care of your storage needs! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2023-12-09T12:18:00","review":"Mr. Braxton handled all my needs going  above expectations over the phone when I called.  I was having difficulty with online information matching on site information.","source":"Google","submissionTime":"2023-12-08T00:00:00","userName":"Monica O."},{"reviewId":"d36b85f2-d711-4730-bfbe-e53446beb4cb","range":0,"rating":5,"reply":"Thank you for the review, Ike! We pride ourselves on having a friendly, accommodating staff and are so happy Nissa and David were able to assist you! We are available at 888-storage whenever you need us.","replyTime":"2023-12-04T12:57:00","review":"Staff is always so nice. Nissa and David are so helpful!","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Ike M."},{"reviewId":"3c9ff7fb-38c2-4eae-ae28-7c1dd96a0e67","range":0,"rating":5,"reply":"Hi Kierra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lissa! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-10T09:32:00","review":"Would definitely recommend here , I had one issue with my lock and Lissa The property manage took care of it with no issues. She is very professional, nice, caring and explains everything carefully. I’ve only dealt with her because she was understanding. She keeps the location clean. Will go back there if I need a storage.","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Kierra T."},{"reviewId":"6aef63a0-ea3b-4de4-a8b0-126583211b5f","range":0,"rating":5,"reply":"We think Nessa is great too! Thanks for the positive review, Susan. We know that our customers value clean facilities and helpful staff, so we do our best to ensure we can provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-11T08:20:00","review":"This Extra space location at the base of the Huey P long bridge is the best physicality I’ve ever used for storage. It’s clean, free of debris and Nessa is a great asset to this company. She’s friendly, courteous, and knowledgeable. Extra space this is the type of employee you want greeting your customers.","source":"Google","submissionTime":"2023-10-10T00:00:00","userName":"Susan T."},{"reviewId":"5f14b440-9f87-429a-bb49-7f5c0c8fc61b","range":0,"rating":5,"reply":"Hi Edwin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mrs. Nissa! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2023-09-22T12:56:00","review":"Mrs nissa. At 5104 Jefferson hwy is such a wonderful person I’ve had the pleasure to meet and outstanding service. She really cares for the company she works for. I really appreciate you and Extra Space Storage. Y’all come check her out for any of your storage needs!!! Thank you guys again.","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Edwin G."},{"reviewId":"054eefc9-f499-49a7-ba1a-958ea949998d","range":0,"rating":5,"reply":"Hello, Alex. Thank you for the 5-star review! We're so happy Alvanissa could help. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-21T14:24:00","review":"Thankyou for helping me Alvanissa find a great place to storage","source":"Google","submissionTime":"2023-09-21T00:00:00","userName":"Alex G."},{"reviewId":"dfe716a0-4b37-4c55-9fb4-c291eaea0471","range":0,"rating":5,"reply":"Thank you for the review, Joker! We pride ourselves on having a friendly, accommodating staff and are so happy Alvanissa was able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-09-21T14:25:00","review":"Alvanissa is always helpful and smiling she help me while I was looking for a new place to storage at and after talking to her. I decided to storage here at extraspace storage thankyou","source":"Google","submissionTime":"2023-09-21T00:00:00","userName":"Joker H."},{"reviewId":"fd66f90e-d454-410c-80ee-4a700bd141aa","range":0,"rating":5,"reply":"Thank you for the review, Shaneika! We pride ourselves on having a friendly, accommodating staff and are so happy Nessa was able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-21T14:27:00","review":"THANK YOU SO MUCH NESSA. YOU ARE TRULY AWESOME.","source":"Google","submissionTime":"2023-09-21T00:00:00","userName":"Shaneika T."},{"reviewId":"2abf3704-4c3f-4951-93cf-1b65c2a928e2","range":0,"rating":5,"reply":"We're grateful for your rating, Avery. Call us at (504) 733-6860 if you have any questions or need assistance with your rental! ","replyTime":"2023-06-26T14:22:00","review":"The property is very well kept and management is so nice. Nissa is awesome ans helpful.","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"Avery G."},{"reviewId":"7e70646d-9a28-43e7-8d87-4e5855147020","range":0,"rating":5,"reply":"At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business!  Thanks for your kind words, Mika. Call us at 888-storage if you have any questions or need assistance with your rental! ","replyTime":"2023-09-19T13:15:00","review":"Nissa is great! After a terrible experience at a different storage place, she was reassuring and very helpful in getting me the best unit for my needs. She was super friendly too. The units themselves are decent for a storage facility in this area and my pricing was good. Will recommend!","source":"Google","submissionTime":"2023-09-18T00:00:00","userName":"Mika R."},{"reviewId":"7f4b09d8-346f-4663-81b8-8da02d96487a","range":0,"rating":5,"reply":"Hi Devin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-07T10:52:00","review":"Very well kept facility.The office is always so clean/fresh smelling.","source":"Google","submissionTime":"2023-09-06T00:00:00","userName":"devin p."},{"reviewId":"91bc9670-cb75-4b69-8656-453ff9269ffb","range":0,"rating":5,"reply":"Thank you for the excellent rating, Rochelle! We're happy Nissa was able to provide a smooth rental experience. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.","replyTime":"2023-09-07T11:29:00","review":"Nissa is amazing, the best customer service I have received in a very long time. She made my moving process quick and painless. I would definitely recommend.","source":"Google","submissionTime":"2023-09-06T00:00:00","userName":"Rochelle G."},{"reviewId":"a0d7fb73-d237-4282-a10d-e7bfc2f3a47c","range":0,"rating":5,"reply":"Thanks! We're so appreciative of your excellent rating, Kirk! We are here for you if you need anything.","replyTime":"2023-08-30T18:52:00","review":"Very clean and professional staff","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Kirk A."},{"reviewId":"7b03aa76-a227-4a09-a697-1dc9a5640f6a","range":0,"rating":5,"reply":"We think Nissa is great too! Thanks for the positive review, Lakeidra. Please stop by the office if you need anything! ","replyTime":"2023-08-29T10:11:00","review":"Nissa is a wonderful Property Manager she deserves a latte or coffee ??","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Lakeidra D."},{"reviewId":"2a8fd8f6-55a0-47ea-97e4-3cce76d36eea","range":0,"rating":5,"reply":"Thank you for the review, Queenie! We pride ourselves on having a friendly, accommodating staff and are so happy Alvanissa was able to assist you! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.","replyTime":"2023-08-23T10:01:00","review":"I love the manager Alvanissa Williams attitude and personality. She’s very helpful and understanding, I had other storage unit in the pass and I left because of the staff but at 5104 Jefferson highway you won’t have any problems with the staff especially the manager.","source":"Google","submissionTime":"2023-08-23T00:00:00","userName":"queenie m."},{"reviewId":"2c91c403-f453-4d77-9924-78c6f61e39e8","range":0,"rating":5,"reply":"Thank you for the kind words, Isaiah. We're glad Nissa has been helpful, kind, and great at keeping our property clean! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2023-08-01T11:59:00","review":"Unit is clean and manager Nissa was so nice. She helped me and showed me the unit. Helped me with the paperwork and made it very easy for me. Thanks Nissa!","source":"Google","submissionTime":"2023-08-01T00:00:00","userName":"Isaiah W."},{"reviewId":"1ff58c7c-fb03-4a7b-9c95-91af09bdfcb0","range":0,"rating":5,"reply":"Thank you for the kind words, Delisha. We're glad our team was professional and customer service oriented! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2023-07-29T15:16:00","review":"Customer service was very professional","source":"Google","submissionTime":"2023-07-29T00:00:00","userName":"Delisha W."},{"reviewId":"e99979a5-51cf-453d-a88e-a8655efa37aa","range":0,"rating":5,"reply":"Thank you for the kind words, Chris. We're glad our team was able to help! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2023-07-26T12:53:00","review":"She was so helpful and.  Just a great person","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Chris B."},{"reviewId":"3845b04f-2828-424c-8a18-c2471d09ff45","range":0,"rating":5,"reply":"Tiana, we are so happy to hear that Nissa could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-06-04T08:27:00","review":"Great place to store your most cherished possessions ! From family memorabilia to a brick of gold . The process is simple , safe and reliable. & I can’t forget the loving staff ! Nissa is top notch ; a kind and caring heart if I’d ever seen one ! Thank you Extra Space !!","source":"Google","submissionTime":"2023-06-26T00:00:00","userName":"Tiana T."},{"reviewId":"38c391f0-cd07-490b-989c-185794b1098a","range":0,"rating":5,"reply":"Hi Dawn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (504) 733-6860 or stop by the office if you need anything!\n","replyTime":"2023-06-06T16:08:00","review":"Absolutely the most efficient and convenient store age facility I've ever used- everything was fine in my phone. (Both check in and check out in minutes) Facility is exceedingly safe and clean- conveniently located off the freeway and next to a WalMart for supplies.","source":"Google","submissionTime":"2023-06-06T00:00:00","userName":"Dawn V."},{"reviewId":"0f95811c-c698-4cb8-8ede-03c3ae643177","range":0,"rating":5,"reply":"Hello, Darrell. Thank you for the review. We're so glad Nissan could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-06-05T12:09:00","review":"Nissan was very good!","source":"Google","submissionTime":"2023-06-05T00:00:00","userName":"Darrell d."},{"reviewId":"b6d509dd-53f4-4031-a9c0-1866cd1dceac","range":0,"rating":5,"reply":"Hello, Nano. Thank you for the review. We're so glad Nissa could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-04-17T16:30:00","review":"Nissa is a very personable and effecient representative of your company.","source":"Google","submissionTime":"2023-04-17T00:00:00","userName":"Nano T."},{"reviewId":"c05fe57f-d36f-4dd9-bf20-254c94dd21f8","range":0,"rating":5,"reply":"Thank you for the kind words, Gabrielle. We're glad our team has been sweet, amazing, and great at keeping our property clean! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2023-04-07T12:20:00","review":"The space is kept clean and the manager is amazing. She is so sweet and helps out in every way possible. Will definitely be recommending this place to everybody I know.","source":"Google","submissionTime":"2023-04-07T00:00:00","userName":"Gabrielle A."},{"reviewId":"e11f810e-1364-4100-b0f4-25fe251fa3ec","range":0,"rating":5,"reply":"Thank you, Tash. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-04-05T12:45:00","review":"Very tentative. Friendly. Great price","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"tash R."},{"reviewId":"3598d5a4-f20a-47c6-807b-99306a3ad35e","range":0,"rating":5,"reply":"Hello, Janelcia. Thank you for the 5-star review! We're so happy Alvanissa could help. We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-04-05T15:28:00","review":"Alvanissa was super knowledgeable and kind. It’s rare to find the kind of customer service she gives anymore.","source":"Google","submissionTime":"2023-04-05T00:00:00","userName":"Janelcia J."},{"reviewId":"901d0040-49ff-4732-b01b-79de75087378","range":0,"rating":5,"reply":"Hello, Andrew. Thank you for the review. We're so glad Nissa could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-03-09T13:25:00","review":"Nissa and the staff are fantastic to work with.","source":"Google","submissionTime":"2023-03-09T00:00:00","userName":"Andrew M."},{"reviewId":"c925c798-fb8c-4d87-8654-362580d191eb","range":0,"rating":2,"reply":"Your feedback is very important to our team, Pamela. We're sorry to hear you're unhappy. We understand the frustration of rate increases. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. Your business is important to us, and we'd be happy to speak with you about your rental rate. Please call us at 888-storage.","replyTime":"2021-09-17T15:36:00","review":"I'm giving a 2 based solely on the fact that the price goes up every time I turn my head.  We started out way under $100  and we are now around $150 for a 5x8. We had to get 2 small storages because there were no 10x10's available and the 2nd storage progressively got more expensive to until we had to just get rid of some of our things because upwards of $300 / month on a mini storage is highway robbery.  We are currently looking elsewhere.","source":"Google","submissionTime":"2023-02-25T00:00:00","userName":"Pamela J."},{"reviewId":"d4436265-8994-4785-a48c-5786905b225a","range":0,"rating":5,"reply":"Thank you for the kind remarks, Ernesto! We're so happy to hear we have your recommendation! Let us know if you have questions at 888-storage.\n","replyTime":"2023-02-16T10:57:00","review":"Great location great customer service/manager on site. Would highly recommend.","source":"Google","submissionTime":"2023-02-16T00:00:00","userName":"Ernesto R."},{"reviewId":"ef269dd3-36bb-40a4-9114-74007aab8b8b","range":0,"rating":5,"reply":"Thank you, Arwen. We're thrilled you had a positive experience with Nissa at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-18T09:32:00","review":"This is great facility!! The front desk people are so sweet and patient, shout-out to Nissa, she’s the best! Good units and in a convenient location for me.","source":"Google","submissionTime":"2023-01-18T00:00:00","userName":"Arwen P."},{"reviewId":"117bc919-42c2-45be-9e59-0dea8fa8f226","range":0,"rating":5,"reply":"Hi Dexter, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nissa! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-01-17T11:56:00","review":"Nissa did a great job helping me with my storage needs. Awesome personality and great customer service.","source":"Google","submissionTime":"2023-01-17T00:00:00","userName":"Dexter M."},{"reviewId":"264e5c94-2364-4214-92df-c960ff1baf06","range":0,"rating":5,"reply":"We think Nissa and Devin are great too! Thanks for the positive review, Kristine. We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. We are so happy you are satisfied with your rental rate! As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2023-01-06T09:45:00","review":"I love the staff!!!  Nissa and Devin have been great with this process!!!  Helping with any questions or concerns I have had.  The facility is well maintained.  I feel safe moving things in the evening after dark.  Best price in town without a doubt also...I did my research.  Great people, great location,  great price....win win win!!!!  Thank you","source":"Google","submissionTime":"2023-01-05T00:00:00","userName":"Kristine"},{"reviewId":"76a0f917-92cc-457f-9fd8-43ec807f70ab","range":0,"rating":5,"reply":"Thank you for the excellent rating, Krysta. We are glad Nissa was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2022-12-21T08:39:00","review":"Nissa was an absolute pleasure assisting in helping me! She was very informative &professional! I’d definitely refer her site for future storage needs!","source":"Google","submissionTime":"2022-12-21T00:00:00","userName":"Krysta D."},{"reviewId":"1f6c1f7e-afb4-44e8-9c5f-5fffdb4f32c8","range":0,"rating":5,"reply":"Thank you for the kind words, Ericann. We're glad Nissa was able to help! Our team is here to serve you, so give us a call at (504) 733-6860 if you need any future assistance.\n","replyTime":"2022-09-30T10:31:00","review":"So long story short 217$ Is alot of money and to be charge 2xtimes would have upset about their money. Nissa and me wasnt seeing eye to eye. But in the long run nissa was very helpful. I'm glad nissa is the one who was helping me. Thank you Nissa!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Ericann M."},{"reviewId":"c332c4d1-6dc4-40cf-bece-c7d2e7d2219b","range":0,"rating":5,"reply":"Thank you, Jeff. We're thrilled you had a positive experience renting with Nissa at Extra Space Storage. Please stop by the office or give us a call at 888-storage if there is anything we can do for you.","replyTime":"2022-09-29T12:25:00","review":"Nissa was a tremendous help. She processed my lease quickly and efficiently. Very professional.  Thanks for your quick response to our storage needs.","source":"Google","submissionTime":"2022-09-28T00:00:00","userName":"Jeff H."},{"reviewId":"54af497f-6c72-4508-87b5-20fa441238b4","range":0,"rating":5,"reply":"Hi Tracy, thanks so much for your review! We are thrilled to hear your experience was great. We're glad the customer service representative was able to find space at another location for you. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-09-07T11:03:00","review":"I had a great experience from the beginning  actually tried to rent storage space @ another location but that location couldn't accommodate me but the customer service representative was able to find space @ this location @5104 Jefferson Hwy by me making reservation on a Sunday I recieved a follow-up call by store manager Alvanissa Williams before I could contact the store thought that was so professional  my contract was explained to me thoroughly also made it convenient for a true Drive up unit to accommodate my 3wheel motorcycle","source":"Google","submissionTime":"2022-09-06T00:00:00","userName":"Tracy C."},{"reviewId":"925f6253-e74f-4971-8e45-d50c7ca60a52","range":0,"rating":5,"reply":"Hi Tawana, Thank you for taking the time to leave your review! We pride ourselves on having a kind, professional, respectful, and well-mannered staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-08-17T14:54:00","review":"Very kind , respectful, well mannered\n, professional & fast paste workers","source":"Google","submissionTime":"2022-08-17T00:00:00","userName":"Tawana T."},{"reviewId":"a2be55f1-01e0-4a8a-83ea-99f05b0ca65b","range":0,"rating":5,"reply":"Thanks for the awesome review, Adeana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (504) 733-6860 if you need anything.","replyTime":"2022-08-14T10:51:00","review":"Great hospitality & the manager is outstanding.","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Adeana W."},{"reviewId":"0e0c25f8-7d70-4862-a564-b782b47a69b9","range":0,"rating":5,"reply":"Hello, Taylor. Thank you for the 5-star review! We're so happy Alvanissa could help. Call us at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2022-07-22T18:24:00","review":"Alvanissa was very kind and did a wonderful job explaining everything to us! Great customer service!","source":"Google","submissionTime":"2022-07-22T00:00:00","userName":"Taylor B."},{"reviewId":"a6ccd9bf-6f73-427b-9e6d-521561a7e7bf","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Billy! We are so glad Nissa could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-07-16T10:38:00","review":"Nissa was awesome. Took me to the field showed me two units. Made me feel comfortable with the process. Very professional. Keep her around!","source":"Google","submissionTime":"2022-07-15T00:00:00","userName":"Billy B."},{"reviewId":"d7d8f40c-5544-4d0e-a05c-b1e1dc00b47f","range":0,"rating":4,"reply":"We're sorry to hear this, Pamela Jackson, but appreciate your review. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-07-09T12:39:00","review":"I like the area. It feels safe, however it is a little pricey.  But I guess to have a place that you feel safe going to is worth a few extra $$$.","source":"Google","submissionTime":"2022-07-08T00:00:00","userName":"Pamela J."},{"reviewId":"7b6fe713-4be8-4638-9e4b-ca9ad773461f","range":0,"rating":5,"reply":"Hi, Emilio ! Thanks for the positive review, it means a lot to our team. Please call (504) 733-6860 if you have any questions about your rental. ","replyTime":"2022-03-22T09:49:00","review":"Excellent service, always","source":"Google","submissionTime":"2022-03-22T00:00:00","userName":"Emilio G."},{"reviewId":"971061d5-488b-4ba1-9400-f4f9e83d314b","range":0,"rating":5,"reply":"Carol “carol Ann”, thank you for the 5-star review! Your message has been forwarded to your local office. A manager will contact you tomorrow. 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Locals will recognize our facility near Walmart Supercenter., Available Storage Unit Sizes, Our Elmwood storage facility offers unit sizes between 5x5 and 10x25 square feet, so we can accommodate a variety of self storage needs. We also offer unit features like drive-up access for your convenience!, Drive-Up Storage Units & Drive-In Building, Renting a unit with drive-up access is a great idea if you have large, heavy items to store! With this self storage amenity, you can pull a vehicle up to your storage unit to easily move belongings in and out. And our drive-in building helps keep you protected from harsh sun, rain, and snow., Climate-Controlled Storage, Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. 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At select locations, you can also take advantage of great move-in deals like first month free and first month half-off when you reserve storage with us online!, The Self Storage Partner You Can Trust, At Extra Space Storage, we work hard to deliver a reliable self storage solution for our customers. We keep our facility clean and well-maintained at all times, and our friendly, professional staff goes the extra mile to provide excellent customer service. Contact us today to reserve a self storage unit in Elmwood!","isGbb":true,"isMarket":false,"program":"Standard"},"directions":{"east":"Drive west on Airline Dr. Turn left onto Clearview Pkwy. Turn right onto Jefferson Hwy. Make a U-turn and continue northeast on Jefferson Hwy. Our facility will be on your right after Murphy USA.","landmarks":"Jefferson Hwy and Clearview Pkwy","north":"Drive south on Clearview Pkwy. Turn right onto Jefferson Hwy. Make a U-turn and continue northeast on Jefferson Hwy. 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