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We're glad to hear you received great service from our team at Extra Space Storage.","replyTime":"2026-10-12T08:08:00","review":"Good people and good service all around!","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"Cory G."},{"reviewId":"6f7f8912-a49a-4b1b-90d2-ee98c8fa5617","range":0,"rating":5,"reply":"We’re glad our team was helpful and informative, Caroline!","replyTime":"2026-09-26T07:51:00","review":"Very helpful & informative!","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Caroline A."},{"reviewId":"5ecb73c2-3c30-44d2-bf6a-db0ea5170ad1","range":0,"rating":5,"reply":"Thank you for your review Enrique! We're glad to hear you've had such a positive experience at Extra Space Storage and that you've never had a problem. It's great to know that Stacy was professional and helpful. We will be sure to share your kind words with her and the team. We appreciate your feedback.","replyTime":"2026-09-12T12:53:00","review":"I love this place, i never had a problem and Stacy is the perfect person doing her job. She is very professional and helpful. Very satisfied","source":"Google","submissionTime":"2026-09-12T00:00:00","userName":"Enrique G."},{"reviewId":"695badba-2570-4646-aa64-796c744f0e27","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Mike! Stacy's helpfulness and phenomenal personality are truly appreciated.","replyTime":"2026-09-01T14:50:00","review":"STACY WAS ABSOLUTELY HELPFUL AND HEE PERSONALITY IS PHENOMENAL ??????????","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Mike W."},{"reviewId":"c02338f2-b767-40dd-bcac-caf0912a7465","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, Lincoln. Thank you for highlighting the convenience, security, and excellent service provided by Stacy.","replyTime":"2026-09-01T15:04:00","review":"I highly recommend this place for your storage needs. The location is very convenient and I have appreciated the security of the environment. Stacy has been so pleasant and accommodating to work with. She is always smiling and is extremely friendly.\nShe has also been very responsive and an excellent communicator. Never thought I’d have such a rewarding experience from a storage company.","source":"Google","submissionTime":"2026-09-01T00:00:00","userName":"Lincoln M."},{"reviewId":"c95ce2c9-ec59-42d3-8abe-65e6fd15fef9","range":0,"rating":5,"reply":"We are grateful for your kind words about Stacy! We're glad she made a trying time easier with patience and understanding, Johnnita.","replyTime":"2026-08-07T09:27:00","review":"Thank you Stacy so much for a direct and affordable experience with making such a trying time a breeze your patience and understanding was very appreciated!","source":"Google","submissionTime":"2026-08-07T00:00:00","userName":"Johnnita B."},{"reviewId":"96512775-ee32-452b-9a83-30915f93a0de","range":0,"rating":5,"reply":"Thank you for sharing your experience, Don! We're glad our team made the process easy and stress-free. We'll pass along your kind words to them!","replyTime":"2026-07-27T15:01:00","review":"I had a great experience today! The two ladies who helped me were incredibly kind, friendly, and professional. They made the whole process of getting a storage unit easy and stress-free. Their customer service was outstanding, and they answered all of my questions with a smile. Thank you both for your excellent help—I truly appreciate it! Highly recommend!","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Don A."},{"reviewId":"5829ee38-f078-4bfe-8782-578ce35eb618","range":0,"rating":4,"reply":"We are overjoyed to hear that Stacy was able to assist you and that the units and grounds were well kept. Thank you, Cherlene, for sharing your experience with us.","replyTime":"2026-07-01T16:22:00","review":"I rented my units online for the cheaper price. I recommend that you look at units beforehand, you may not get what you ordered. I was disappointed with my self storage unit. The manager on site, Stacy,did what she felt she could do to make it right. She was friendly and nice. The units and ground were well kept. STACY MADE EVERYTHING EASY BY SHOWING ME HOW TO OPERATE THE GATE and where my units were. Overall, I recommend Extra Space Storage","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Cherlene"},{"reviewId":"40bf6f52-a7d1-4541-95f1-e9299d1865a4","range":0,"rating":5,"reply":"Thank you for highlighting Samantha and Stacy's exceptional service! We're thrilled they went above and beyond for you, Jennifer.","replyTime":"2026-05-28T11:30:00","review":"Samantha and Stacy are both totally awesome especially Samantha I had a situation where she went above and beyond and helped me and it was totally incredible this place is awesome storage units are clean the property is clean and they're wonderful ladies","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Jennifer D."},{"reviewId":"f55d1814-9df9-491f-a164-d00a8602d896","range":0,"rating":5,"reply":"We are glad to hear that Stacy is awesome. Thank you for your feedback, Nathan.","replyTime":"2026-05-25T07:59:00","review":"Stacy is awesome","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"Nathan A."},{"reviewId":"fbe8fdbb-0fd3-4870-803f-5b044f4c858a","range":0,"rating":5,"reply":"We deeply respect your positive feedback on Stacy's outstanding service. Thank you for sharing your experience with us, Tony.","replyTime":"2026-05-25T07:59:00","review":"Outstanding service from Stacy. She's very polite and courteous.","source":"Google","submissionTime":"2026-05-25T00:00:00","userName":"Tony M."},{"reviewId":"ccfeef02-2e2a-4911-b7ea-b1e8cc7caff5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about Samantha's exceptional help with your move-out services. We're thrilled she made such a positive impression, Sasha.","replyTime":"2026-05-19T15:11:00","review":"Samantha helped me out so greatly with the move out services. I was in a tough situation where I couldn’t come physically and she was so patient and kind to me. Never in my life have I had customer service that good where it hardly felt like customer service. I cannot describe in words how kind she was with me. She left such a good impression of this company on me that I cannot recommend this place more.","source":"Google","submissionTime":"2026-05-19T00:00:00","userName":"Sasha D."},{"reviewId":"da1bad8f-0aaa-4923-95ad-a59d9ec41815","range":0,"rating":5,"reply":"We are thrilled to hear you love the new lighting and our friendly manager!","replyTime":"2026-04-30T14:45:00","review":"Love the new lighting and super friendly manager","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"BLACKWIDOW D."},{"reviewId":"3113c2ec-7735-42e0-8e70-65751216c222","range":0,"rating":5,"reply":"We are thrilled to hear Stacy provided wonderful service in finding the right unit. Thanks for recommending us, Sara!","replyTime":"2026-05-01T08:10:00","review":"Stacy is wonderful and helped us get the right unit. If you need storage in the area, this is definitely the place to go!","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Sara D."},{"reviewId":"41ab28b8-6eb0-4f8f-baf3-19abd3e70f41","range":0,"rating":5,"reply":"We are thrilled to hear our employee made your experience very easy and nice. Thank you, Martin, for sharing!","replyTime":"2026-04-12T08:39:00","review":"Your employee made the experience very easy and nice","source":"Google","submissionTime":"2026-04-11T00:00:00","userName":"Martin K."},{"reviewId":"1169c179-93d8-4e98-8b8c-02c5644f32fb","range":0,"rating":4,"reply":"We are glad to hear you feel safe and secure at Extra Space Storage. Thank you for your feedback, Raymond.","replyTime":"2026-04-02T08:15:00","review":"Always safe and secure feeling when I am there","source":"Google","submissionTime":"2026-04-01T00:00:00","userName":"Raymond N."},{"reviewId":"3a689cda-e63a-4f6f-bcf6-73a11b0a9abd","range":0,"rating":5,"reply":"We greatly appreciate your wonderful feedback, Leslie & Horace! Your kind words about our friendly service mean everything to us.","replyTime":"2026-03-26T14:28:00","review":"Wonderful, friendly service.thanks.Leslie & Horace","source":"Google","submissionTime":"2026-03-26T00:00:00","userName":"Leslie M."},{"reviewId":"ca2d6a4a-fa76-4cc3-afb9-75f6b216537b","range":0,"rating":5,"reply":"We're happy to hear that Stacey and Samantha provided excellent service. It's wonderful to know that Stacey has been consistently kind, helpful, and polite while staying on top of things for you. We're also pleased that Samantha was able to assist you today and made such a positive impression with her friendly and personable approach. We truly appreciate you recognizing how both of our team members have gone above and beyond to earn that extra star in your review. Thank you for sharing your experience with us and for taking the time to highlight the exceptional service provided by our staff.","replyTime":"2026-03-26T08:16:00","review":"Stacey (I hope I spelled it correctly) is very kind and helpful. She’s always very polite and on top of things. Today, Samantha helped me and she was also super nice. Both very personable people. Extra Space did raise my rent kind of high, but that’s not the employees fault. I would’ve given 4 star, but Stacey and Samantha earn the 5th star. If they weren’t there though, definitely 4 stars.","source":"Google","submissionTime":"2026-03-25T00:00:00","userName":"Spyder M."},{"reviewId":"b44d1206-c7b4-4d13-8c7a-c7d33209c8b6","range":0,"rating":5,"reply":"Thanks for the positive feedback, Ross! We're glad to hear that the climate control unit met your needs.","replyTime":"2026-03-17T13:23:00","review":"Great location and the climate control unit is exactly what we needed.","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"Ross G."},{"reviewId":"397fe007-53bd-4f8e-9bbb-4b7f2fee05f6","range":0,"rating":5,"reply":"We are absolutely thrilled to hear you loved our facility and found our manager helpful! Thanks for recommending us!","replyTime":"2025-08-27T15:29:00","review":"Nice facility, great manager always is helpful and easy to find location go check them out!!!","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"Sammie B."},{"reviewId":"aa4165e9-8b91-4b38-9390-a2e2d608e33a","range":0,"rating":5,"reply":"Your positive feedback about Stacy's helpfulness and dedication to keeping our facility clean and secure means everything to us.","replyTime":"2026-02-28T13:55:00","review":"Stacy is so helpful and kind. She tries her best every day to make sure the place is as clean secure as possible.","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Samantha M."},{"reviewId":"004e5534-8b07-4c3a-a837-c97d924f217f","range":0,"rating":5,"reply":"We are pleased to hear you found our service fast and helpful! Thank you for choosing Extra Space Storage.","replyTime":"2026-01-30T12:36:00","review":"Very fast and helpful!","source":"Google","submissionTime":"2026-01-30T00:00:00","userName":"David G."},{"reviewId":"1ed05f83-636b-4fd4-9a5f-89e831f1a394","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad you find our gated storage a great value for the price.","replyTime":"2026-01-21T07:19:00","review":"Not bad storage for the price. Love how it's gated","source":"Google","submissionTime":"2026-01-20T00:00:00","userName":"Missy K."},{"reviewId":"fac2ff7c-ff36-48c0-a60d-529167e16b67","range":0,"rating":2,"reply":"We are sorry to hear about the rent increases and facility concerns. Please contact us at (918) 622-8434 to discuss your experience further.","replyTime":"2025-12-31T11:34:00","review":"I started renting in March of 2025 for a climate-controlled, 10x7 unit and things were going OK. The initial rent was $29/mo for a climate controlled unit (with my own private insurance.) Then in July of 2025 the rent was then raised to $58/mo. Earlier this month, I received notice that they were raising my rent to $116/mo starting in 2026. So renters beware of the price hikes.\n\nThis was the last straw so I finally moved out to A-AAA Key.\n\nThe laneways are very narrow. Barely enough room to squeeze two cars through. Some of the areas have crumbling pavement or steep, uneven pavement.\n\nThe entrance way is a very sharp turn so larger vehicles and vehicles with trailers will have trouble driving through here.\n\nI've noticed driving to my unit on the weekends that people will hangout around the storage units or congregate near the outdoor power outlets. I've never felt safe visiting my own unit and definitely didn't let my wife come here by herself.","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"vwjlis"},{"reviewId":"ac7bf4f9-80dd-42bc-ab81-11a9aacf48a3","range":0,"rating":2,"reply":"We are sorry to hear about the rent increases and facility concerns. Please contact us at (918) 622-8434 to discuss your experience further.","replyTime":"2025-12-31T11:34:00","review":"I started renting in March of 2025 for a climate-controlled, 10x7 unit and things were going OK. The initial rent was $29/mo for a climate controlled unit (with my own private insurance.) Then in July of 2025 the rent was then raised to $58/mo. Earlier this month, I received notice that they were raising my rent to $116/mo starting in 2026. So renters beware of the price hikes.\n\nThis was the last straw so I finally moved out to A-AAA Key.\n\nThe laneways are very narrow. Barely enough room to squeeze two cars through. Some of the areas have crumbling pavement or steep, uneven pavement.\n\nThe entrance way is a very sharp turn so larger vehicles and vehicles with trailers will have trouble driving through here.\n\nI've noticed driving to my unit on the weekends that people will hangout around the storage units or congregate near the outdoor power outlets. I've never felt safe visiting my own unit and definitely didn't let my wife come here by herself.","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"vwjlis"},{"reviewId":"9379203c-1ef8-463e-8af4-571471c0881b","range":0,"rating":1,"reply":"Hi Cally, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.","replyTime":"2026-01-04T09:38:00","review":"I had a yr w that I was n jail 3 mons only paying 22 bucks a month they auctioned all my things","source":"Google","submissionTime":"2026-01-04T00:00:00","userName":"Cally"},{"reviewId":"8cde9126-7d92-4ed8-8660-08a83b7fa6e0","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Stacey and Wanda! Their professional service and attentiveness make all the difference.","replyTime":"2026-01-03T07:28:00","review":"Stacey was FANTASTIC! Sooo nice, helpful, easy to work with. She really listened to my needs and gave me options. She was thorough and presented everything professionally! Sooo glad I chose this specific location! Customer Service agent Wanda was great too!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Rosalea C."},{"reviewId":"90cc1be5-3dd5-4717-b5fd-f7c9349933d8","range":0,"rating":4,"reply":"We sincerely value your feedback about rate increases. Thrilled Stacy provided excellent service - we'll share your kind words with her!","replyTime":"2025-12-20T16:14:00","review":"I had my issues with this facility with I snagged another unit and sometimes it can be hit or miss on unexpected rate increases, however I want to give a HUGE SHOUT OUT to Stacy, she is a gem to deal with, knows her clients, always pleasant and well informed!","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"Lindi A."},{"reviewId":"fa470424-7e8d-445c-b7f9-4202e797d7c4","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Stacy! Her dedication to helping customers access their storage makes all the difference.","replyTime":"2025-12-13T07:50:00","review":"Stacy, the manager at Extra Space Storage on Skelly Drive in Tulsa is amazing.  She went out of her way to ensure we had everything we needed to store and access our inventory.  She even let us use the dumpster on rare occasion for minor packing material.  She is excellent!","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Mark M."},{"reviewId":"14430dc6-58ff-41a2-8fa3-25362a3e516c","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about our clean and safe storage environment!","replyTime":"2025-11-16T10:46:00","review":"Very Clean and Safe Environment for my Belongings I haven’t had no problems.","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"High M."},{"reviewId":"8a4b8f9b-3621-4305-9c00-24ea725deaa1","range":0,"rating":5,"reply":"We are grateful for your kind words about Stacy Buckner. We'll share your appreciation with her team.","replyTime":"2025-11-16T12:39:00","review":"Stacy Buckner has been nothing but helpful & cordial. I appreciate all her help.","source":"Google","submissionTime":"2025-11-15T00:00:00","userName":"JR A."},{"reviewId":"da4196c8-a5ca-44ab-a780-0cf5ab0e5ea8","range":0,"rating":5,"reply":"Thank you for your kind words about our friendly staff and clean facility, Amanda!","replyTime":"2025-10-23T10:13:00","review":"Friendly staff. Paperwork was quick and easy. Very clean.","source":"Google","submissionTime":"2025-10-22T00:00:00","userName":"Amanda W."},{"reviewId":"25b6adfb-3a76-4861-944d-20f6e973eb23","range":0,"rating":5,"reply":"We are privileged to have provided you with a wonderful experience. Thank you for your recommendation!","replyTime":"2025-10-18T16:38:00","review":"I had a wonderful experience with both of the employees that I had talked to the guy that got me set up for my storage unit and then the lady that I met when I got there she took me to my storage. She explained everything she showed me how to access the gate thank you so much. I will recommend you guys to my friends and family..","source":"Google","submissionTime":"2025-10-18T00:00:00","userName":"Melanie C."},{"reviewId":"0be0be83-1735-44b5-8b85-6b4f207de810","range":0,"rating":5,"reply":"Thanks for the kind words about our staff and Bluetooth gate access! We're glad the online process was easy.","replyTime":"2025-09-29T12:14:00","review":"Friendly staff and easy online process. Love the Bluetooth gate access!","source":"Google","submissionTime":"2025-09-29T00:00:00","userName":"Mariah S."},{"reviewId":"47495107-b24b-497a-a00d-f987858ff515","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. We deeply cherish your kind words about our team members going above and beyond to assist you. We're pleased to hear that both Sam and James provided such exceptional service during your visit. It's heartening to know that James was particularly attentive to your needs, especially considering the hot weather conditions. We strive to create a positive and helpful environment for all our customers, and it's rewarding to hear that our efforts have been recognized and appreciated. Your feedback motivates us to continue delivering the highest level of customer service possible.","replyTime":"2025-07-31T07:50:00","review":"Spoke with Sam on the phone and she was very helpful. THEN I came into facility and James went above and beyond to help me. It was 100 degrees outside and he came to unit to help open and shut and to make sure I was alright. Then I had to go back to office and wait on a ride. AND my phone was about to die as I had no charger with me. He got me a chair and hooked up a charger for my phone. Who does anything like that!!!  I am still amazed at the help and as I said James went beyond customer service.","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"L B."},{"reviewId":"98c2efd8-cb66-439c-ab15-e839633feeb9","range":0,"rating":5,"reply":"We greatly appreciate your support! So happy you love Extra Space Storage.","replyTime":"2025-07-28T07:44:00","review":"Love it","source":"Google","submissionTime":"2025-07-27T00:00:00","userName":"Breezy B."},{"reviewId":"4a61a784-5ab6-4305-bc8d-66ba8e59c24e","range":0,"rating":5,"reply":"We are happy to hear you found us affordable with great privacy! Thanks for recommending Extra Space Storage.","replyTime":"2025-07-26T14:09:00","review":"Great affordable and gives you the privacy you want i highly recommend","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Cally M."},{"reviewId":"de0705af-d1c0-45d2-b278-f8d616cc20e5","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful team member! Thank you for choosing Extra Space Storage.","replyTime":"2025-07-09T08:17:00","review":"The lady in the office was super sweet and helpful. I had bought a lock along with the monthly rate and some Insurance but was absent minded of the lock and she made sure to bring to me. The place is basic and in what I guess would be a commercial and some industrial warehouse and business area. Easy access off the hwy. Easy to find.","source":"Google","submissionTime":"2025-07-08T00:00:00","userName":"Jack Y."},{"reviewId":"03a4661f-b3a4-49a0-87ce-63e792e4d244","range":0,"rating":1,"reply":"Hi Steven, thank you for your feedback. We are sorry to hear that you're unhappy with your experience. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.","replyTime":"2022-02-13T07:11:00","review":"....  (edit: Since the new ownership quality has gone downhill. My rate immediately increased from 89 to 99. Then last month my rate suddenly went from 99 to 189. Almost a 100percent increase!! And they gave me no notice. Didn't even give me a refund. Only credit towards next month. If you're set up for autopay check your last payments! They will raise your rates with no notice","source":"Google","submissionTime":"2025-05-30T00:00:00","userName":"Stevie"},{"reviewId":"ea4e4d8f-9949-4502-a29b-d73ad6428394","range":0,"rating":5,"reply":"We are happy to hear James provided amazing service. Thank you for highlighting our accessible storage space and mentioning the convenience of our drive space for organizing.","replyTime":"2025-05-28T10:52:00","review":"Storage space is good, accessible and not many people there at all in case you need to use some of the drive space for moving things out and organizing.\n\nJames who works there is amazing. Super helpful and very personable. Great guy, great service.","source":"Google","submissionTime":"2025-05-28T00:00:00","userName":"Joseph N."},{"reviewId":"e6e16ed4-8b0a-4629-8a9e-0f79ae13c36e","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Kinden! Your comments about his courtesy and knowledge are greatly appreciated. Thank you for recognizing our well-maintained facility.","replyTime":"2025-05-25T16:12:00","review":"Hello I got my storage yesterday. And the associate Kinden (I believe that's how you spell it) couldn't of been more courteous and knowledgeable. And the storage unitooks amazing and well kept. Thanks Kinden! You da man!","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Sean L."},{"reviewId":"2ac098d6-305e-4229-93de-71865612421b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our helpful staff, competitive pricing and clean facilities. Thank you for choosing Extra Space Storage.","replyTime":"2025-05-22T08:28:00","review":"Great place! Good price, helpful staff, easy to use. I used to organize my move. Clean and well run.","source":"Google","submissionTime":"2025-05-21T00:00:00","userName":"Donna S."},{"reviewId":"a4f4ccb5-dc0b-473e-b9f3-f629919d0f40","range":0,"rating":5,"reply":"Thank you for your review. We're glad James was able to assist you with setting up your storage unit. Your feedback is incredibly valuable.","replyTime":"2025-05-17T12:58:00","review":"James was a friendly and great help with setting up a storage unit","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"steven b."},{"reviewId":"2e401fa8-0f83-4c0f-b382-281eef01c4e5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. James was glad to assist you with your boxes.","replyTime":"2025-05-17T16:26:00","review":"Had to take a load to the storage and hopefully get extra boxes.  James got me boxes and even went in the back to finish my order, as there were not enough in the display out front.  He was very nice and accommodating even though it was 12 minutes before the end of his shift.  Very good customer service.","source":"Google","submissionTime":"2025-05-17T00:00:00","userName":"Mary B."},{"reviewId":"b6f1e953-cb83-4bdc-920c-9ef69d5f2d80","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that Kinden was helpful and resourceful.","replyTime":"2025-05-16T10:11:00","review":"Kinden was very helpful and resourceful to get me started. Thank you for your service","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Nanette “."},{"reviewId":"2d20dcf1-41a1-4f2d-b283-87fa41067ad2","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2025-04-22T15:08:00","review":"Helpful and friendly staff; clearly explained policies and ensured peace of mind selecting this location. Great rates. Easy-to-navigate online user interface.","source":"Google","submissionTime":"2025-04-22T00:00:00","userName":"Kaci M."},{"reviewId":"833471b0-3178-493d-92c0-4a97f82f91e2","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience with our service. Thank you for taking the time to share your feedback.","replyTime":"2025-04-11T11:46:00","review":"very nice gentleman helps very well","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Jessica H."},{"reviewId":"b2109aaf-0c89-4316-a658-e3992d49dca7","range":0,"rating":1,"reply":"We're disappointed to hear about your experience at Extra Space Storage. Please excuse any inconvenience.","replyTime":"2025-04-04T12:06:00","review":"This place is falling apart and the owners have the nerve to try and charge more and more. Doors are literally falling off, there are multiple signs of leaks, the temperature inside is the same as outside and I know for a fact there are people living in those units (no shade) but I have had people that start there warn me about other people that stay there so I don't feel safe going there by myself and definitely not at night.\nFront desk guy wasnt helpful at all!!!\n\nAwful business practices !!!!","source":"Google","submissionTime":"2025-04-04T00:00:00","userName":"Desiree B."},{"reviewId":"28c51c4b-b9bc-431f-aaaa-df0255ad81f6","range":0,"rating":2,"reply":"We're disappointed to hear about your experience and understand your frustration regarding the price changes. We strive to provide clear communication about our policies and pricing. Please feel free to reach out to us at (918) 622-8434 to discuss your concerns further. We would appreciate the opportunity to address your specific situation and provide any clarification needed about our agreement terms.","replyTime":"2025-03-18T07:25:00","review":"You think “Oh this seems reasonable” WRONG Renter beware!!! If you’re looking for long term this isn’t the place for you unless you are prepared for your storage bill to go up all the time! I called to see why things had changed and the guy said you signed the agreement that said it was ok. We sent you a letter last month. I will be moving my stuff ASAP!","source":"Google","submissionTime":"2025-03-18T00:00:00","userName":"Trista W."},{"reviewId":"778fb0cc-46e9-420f-9a39-74b7d2089026","range":0,"rating":5,"reply":"Your positive experience with our team is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2025-03-16T10:26:00","review":"I’ve had to deal with 3 different employees and all 3 gentlemen have been very kind and friendly. Easy to talk to . Thank you .","source":"Google","submissionTime":"2025-03-16T00:00:00","userName":"Wendy R."},{"reviewId":"6859c4eb-5093-4718-b93d-30501056e590","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We are thrilled to hear about your experience with Jason at Extra Space Storage.","replyTime":"2025-03-14T09:53:00","review":"Awesome customer service and in a great location, Jason made sure all my needs were met regarding the storage… thanks Jason","source":"Google","submissionTime":"2025-03-14T00:00:00","userName":"samuel e."},{"reviewId":"1c0f1541-3996-42da-b928-2a1206293082","range":0,"rating":5,"reply":"We're grateful for your positive feedback about our quick and reliable service. Thank you for sharing your experience with us.","replyTime":"2025-03-07T14:32:00","review":"Extra Space storage was quick and reliable .Customer Service Joe was not on site but he came fast and a hurry and helped me Tremendously Tganja Jie ,Extra Space Storage","source":"Google","submissionTime":"2025-03-07T00:00:00","userName":"Danishia H."},{"reviewId":"33224163-184d-4cb0-a40f-bd2a75399d23","range":0,"rating":5,"reply":"Thanks for your positive feedback, Daye Evans (Nine)! We deeply respect your recommendation and are glad to hear you had a great experience with our attentive and nice staff at Extra Space Storage.","replyTime":"2025-03-06T12:04:00","review":"Great staff. Very attentive and nice. Would definitely recommend.","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"Daye E."},{"reviewId":"f5064a9e-b86f-4c00-bcaa-76444c2c33f5","range":0,"rating":5,"reply":"Your positive experience with Stacey and our storage space is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2025-03-03T13:16:00","review":"Stacey was amazing!! My car battery died at the storage unit, and she made sure I was okay. The storage space was very convenient, and Stacey made the process so easy!","source":"Google","submissionTime":"2025-03-01T00:00:00","userName":"Samantha R."},{"reviewId":"c11f4004-3548-40a6-8ccc-6070445d1933","range":0,"rating":3,"reply":"We value your input and apologize for any inconvenience caused by the increase in your monthly bill. We understand your concerns regarding the significant price change and appreciate you sharing your experience with us. As a valued customer, especially as a member of the military, we regret that we were unable to meet your storage needs within your budget. Thank you for your service and for choosing our facility during your time in Alaska. We wish you the best in finding a suitable alternative for your car storage needs.","replyTime":"2025-02-27T09:06:00","review":"Perfectly fine place, good customer service. My monthly bill doubled though so I found somewhere else to store my car. I can understand a modest increase due to inflation and increase costs, but doubling my bill is absurd. I'm military stationed in Alaska and thankfully my sister in Tulsa is able to help.","source":"Google","submissionTime":"2025-02-26T00:00:00","userName":"Brandon C."},{"reviewId":"98467555-846e-4cbb-8104-505f2b4d5a65","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience. We are thrilled to hear about your positive experience at Extra Space Storage. It's wonderful to know that you found our staff knowledgeable and friendly, and that our units meet your cleanliness standards. We always strive to go above and beyond for our customers, so we're glad we could assist you on multiple occasions. Thank you for your kind words and for recommending us to others!","replyTime":"2025-02-10T07:39:00","review":"This is one of the nicest facilities I've ever been to the staff are very knowledgeable and friendly all the units are very clean no rodents no nothing just really nice. They went out of their way to help me on a couple different occasions I highly recommend them","source":"Google","submissionTime":"2025-02-09T00:00:00","userName":"Bryan R."},{"reviewId":"a2267739-afc5-4d74-bccf-debfef4b5e0c","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with us! We're glad to hear our manager was helpful and efficient. Your feedback is incredibly valuable.","replyTime":"2025-02-02T10:28:00","review":"Manger was very nice and helpful!  Got me in & out very fast!  I am a happy customer ??","source":"Google","submissionTime":"2025-02-02T00:00:00","userName":"David M."},{"reviewId":"bc4a225c-9cd3-427a-aba1-356fd3fe26bf","range":0,"rating":5,"reply":"We are utterly delighted to hear about your great experience at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2025-01-31T10:26:00","review":"Great Service!","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Gldn C."},{"reviewId":"888a0b4b-efc6-439e-8238-f62dddb12ef7","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Stacy at Extra Space Storage in Tulsa! Thank you for sharing your feedback, Skelly Gaming.","replyTime":"2025-01-31T09:57:00","review":"I've found the holy grail of storage in Tulsa, and it's all thanks to Stacy, the store manager who's basically a storage ninja – she showed me all the secrets and now I'm obsessed with storing my stuff here! Thanks Stacy! ??","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Skelly G."},{"reviewId":"f29f0ef9-2502-4981-a8f2-50456f965db8","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience with Extra Space Storage! Thank you for sharing your feedback.","replyTime":"2025-01-31T08:26:00","review":"Great experience with Extra Space! Staff was very helpful!","source":"Google","submissionTime":"2025-01-30T00:00:00","userName":"Isaiah J."},{"reviewId":"c1bdfaed-b8aa-48b5-9250-705f79147159","range":0,"rating":4,"reply":"Thank you for your wonderful feedback. We're glad to hear you had a positive experience with Extra Space Storage.","replyTime":"2025-01-30T08:08:00","review":"I would recommend Extra Space Storage.. They are very friendly and it's affordable.","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"Chrystal M."},{"reviewId":"f20c8291-4af3-4366-921b-7bebee4715fa","range":0,"rating":5,"reply":"We're grateful for your positive feedback. Thank you for sharing your experience with us.","replyTime":"2025-01-30T07:54:00","review":"Workers are always nice and the place is clean","source":"Google","submissionTime":"2025-01-29T00:00:00","userName":"S B."},{"reviewId":"5a56d9eb-835a-4434-b656-c326aa97940f","range":0,"rating":5,"reply":"We're overjoyed to hear about your excellent customer service experience at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-01-25T15:08:00","review":"Excellent customer service friendly and very nice and the rates are good too.","source":"Google","submissionTime":"2025-01-25T00:00:00","userName":"Henry H."},{"reviewId":"040c9345-6c3b-442a-be07-f95b13bde3c4","range":0,"rating":5,"reply":"We're pleased to hear that Stacey was able to help you promptly and professionally. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-05T18:51:00","review":"Stacey was so helpful and prompt. It was a hassle having to figure out storage on the same day, but she made me so happy with her professionalism. Will always recommend.","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"Ella R."},{"reviewId":"fc7360f7-6548-444b-8a54-39a079f58eb4","range":0,"rating":5,"reply":"We're delighted to hear that you had a great experience at our storage facility. Thank you for your feedback!","replyTime":"2024-12-24T08:03:00","review":"Great storage facility. Good location for me at a nice price. Stacy and other staff have been wonderful to work with.","source":"Google","submissionTime":"2024-12-23T00:00:00","userName":"Steven R."},{"reviewId":"8522474c-d04d-460f-a91b-798cb98eb830","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with Stacey! Her patience and knowledge in helping you find the best storage options for your family's needs truly exemplify the level of service we strive to provide. Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad we could assist you.","replyTime":"2024-12-16T12:59:00","review":"Stacey was such a pleasure to meet as she showed me and my family the best possible options for our storage needs. Her patience and knowledge were top tier and I couldn’t ask for better service.","source":"Google","submissionTime":"2024-12-16T00:00:00","userName":"De S."},{"reviewId":"2e14180a-67dc-4247-8f2b-a92e7e874f43","range":0,"rating":5,"reply":"We are thrilled to hear that Stacy provided you with great information about our storage facility. Thank you for sharing your experience with us!","replyTime":"2024-12-14T15:11:00","review":"Stacy did a great job at the front on giving me information and insight about the unit and storage facility. Great job.","source":"Google","submissionTime":"2024-12-14T00:00:00","userName":"Bobby B."},{"reviewId":"94baa69c-067a-4d70-8092-e60dd57582d0","range":0,"rating":5,"reply":"We are delighted that Darnell provided you with excellent service during your visit. It's wonderful to know that he took the time to show you around the storage spaces and helped you find the best options for your specific needs. We truly appreciate your kind words and your willingness to recommend our facility to others. Thank you for sharing your positive experience with us, and we look forward to serving you in the future.","replyTime":"2024-12-09T14:27:00","review":"I had this nice gentleman named Darnell show me around the storage spaces. He also showed me the best options available for what I needed. He did a great job and I really appreciated it I will make sure to tell others about this place if they are ever looking for a good storage place. Thanks Again for the excellent service.","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"W S."},{"reviewId":"5dfb0cc1-f95f-45ee-ae8c-ea1cf3ab0451","range":0,"rating":5,"reply":"We're glad to hear about your positive experience with Darnell at Extra Space Storage. It's wonderful to know that he was professional, knowledgeable, and able to provide you with clear information about our rates and what you can expect when using our storage facility. We appreciate you taking the time to share your feedback and recommendation. Thank you for choosing Extra Space Storage!","replyTime":"2024-12-09T14:54:00","review":"I’m moving into my first apartment and needed help with some storage information Darnell  Was very professional and knowledgeable about the rates and what my experience would be using the storage facility put my mind at ease because other companies were giving me the runaround definitely would recommend","source":"Google","submissionTime":"2024-12-09T00:00:00","userName":"Julian C."},{"reviewId":"8933f82e-b69d-4bf5-a403-9200560db39e","range":0,"rating":5,"reply":"We are overjoyed to hear that Stacy was super helpful and made you feel welcome! Thank you for your review.","replyTime":"2024-11-19T09:00:00","review":"Stacy was super helpful today and made us feel welcome!","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"Leslie H."},{"reviewId":"b447c7a6-5d1c-4d50-a592-dbdbe64fd265","range":0,"rating":5,"reply":"We're delighted to hear that Stacy was kind and helpful. Thank you for sharing your experience with us!","replyTime":"2024-10-27T09:11:00","review":"Stacy was very kind and helpful. My storage unit is going to work great!","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Samantha R."},{"reviewId":"7dbc9aa6-822d-483b-bd9d-3883800c53b9","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our staff nice and our facility clean. Thank you for your feedback!","replyTime":"2024-10-17T14:56:00","review":"Nice people and clean .","source":"Google","submissionTime":"2024-10-17T00:00:00","userName":"Torsten R."},{"reviewId":"a07f59e3-48bb-4a4b-acd5-1139b307f029","range":0,"rating":5,"reply":"We're privileged to have a knowledgeable manager who is always willing to assist you!","replyTime":"2024-10-15T08:43:00","review":"The manager is very knowledgeable and always willing to assist or answer any questions!!!","source":"Google","submissionTime":"2024-10-15T00:00:00","userName":"quintine h."},{"reviewId":"bf4b6628-706c-47d3-965a-f5b59369aecd","range":0,"rating":4,"reply":"We're happy to hear about your great experience with us, Baily! Thank you for your feedback on the location and staff.","replyTime":"2024-10-14T14:59:00","review":"I’ve had a great experience with this company! The location is super convenient, and the staff (aside from the cranky older gentleman) are friendly, helpful, and knowledgeable. The only downside is the roads, which are a bit rough—there are a lot of dips and bumps. But if you can navigate around them, it’s really not too bad overall.","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Baily A."},{"reviewId":"ed37f9a5-8905-4f70-addf-7b0f40a1f9be","range":0,"rating":5,"reply":"We are thrilled to hear that Stacy was friendly and helpful in assisting you with your first-time storage rental. Thank you for sharing your positive experience with us!","replyTime":"2024-10-10T13:00:00","review":"Stacy really helped me out!! First time renting and storage and she was friendly and helpful","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Jaquay S."},{"reviewId":"fc173c0d-096f-4476-ba1f-07c7b5d6c229","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience at Extra Space Storage! Thank you for choosing us for your storage needs. We're particularly pleased that our manager could answer all your questions and help you make an informed decision. Our team strives to provide excellent customer service, and we're glad that this was reflected in your interactions with our employees. We appreciate your kind words and are thrilled that you're satisfied with your choice to store with us.","replyTime":"2024-10-10T13:57:00","review":"Great storage! The employees I've met are so nice & welcoming, the manager is amazing, originally I was on the fence about which storage brand to go with, but after talking to the manager, she instantly won me over she answered every question I had. I'm  so glad I choose this establishment over the others","source":"Google","submissionTime":"2024-10-10T00:00:00","userName":"Jessica B."},{"reviewId":"13241f3c-f6c9-47ea-acf6-9de75ca8936d","range":0,"rating":5,"reply":"We are privileged to have your positive feedback. Thank you for recognizing Robin's helpfulness and our facility's cleanliness.","replyTime":"2024-09-14T10:45:00","review":"The Manager, Robin, has ALWAYS been very Helpful Anytime I had ANY Issues. Very  Clean, Professionally Run Facility.","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"William W."},{"reviewId":"fd1667b6-2827-4771-9b14-da0954810242","range":0,"rating":5,"reply":"Hello, Josh. Thank you for the 5-star review! We're so happy Lance could help. Please call us at 888-storage whenever you need us.","replyTime":"2024-03-28T16:10:00","review":"Lance is awesome. Stacy is awesome too!!!","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Josh S."},{"reviewId":"90414034-5060-414b-94b4-b4cd5470ba46","range":0,"rating":5,"reply":"We are honored to have provided great service to you. Thank you immensely for your positive feedback.","replyTime":"2024-08-16T09:21:00","review":"Great place , staff is always helpful","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Miahra T."},{"reviewId":"aae1ebad-4b82-4bd0-b06c-cf11990806f4","range":0,"rating":5,"reply":"We are overjoyed to hear that Stacy was a great help and very nice! Thank you for your feedback.","replyTime":"2024-08-16T10:49:00","review":"Stacy was a great help and very nice!","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Brandi A."},{"reviewId":"ae17e3f7-60c4-4e6c-8618-b197107dd2e3","range":0,"rating":5,"reply":"We're privileged to have provided you with fantastic service! Thank you for reaching out.","replyTime":"2024-08-16T13:47:00","review":"Fantastic service! Quick and easy and answered all my questions","source":"Google","submissionTime":"2024-08-16T00:00:00","userName":"Hoot 1."},{"reviewId":"174c740e-7e6c-4aa3-ac01-f19f371bead4","range":0,"rating":5,"reply":"Thanks for the positive feedback, Adriana! We're glad to hear that you had a great first experience with us. We'll be sure to pass along your kind words to Stacy and Joshua. If you ever need anything, feel free to give us a call at (918) 622-8434.","replyTime":"2024-07-03T12:57:00","review":"Clean property, and units. Very friendly staff between Stacy and Joshua. I’ve rented a climate controlled unit online, it was ready and cleaned for me the very next day when I showed up to drop my first load of stuff off. Over all great first experience with this storage company.","source":"Google","submissionTime":"2024-07-03T00:00:00","userName":"Adriana C."},{"reviewId":"935023c2-a884-4963-b938-46e731632ef8","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback. We're glad Stacy was able to make your move-in experience easy.","replyTime":"2024-06-25T08:20:00","review":"The easiest move in I ever did thanks Stacy I appreciate your help.","source":"Google","submissionTime":"2024-06-24T00:00:00","userName":"Tiffany W."},{"reviewId":"6b835be9-6e16-4cb9-9bf6-69a7f8d0c1ce","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad Stacy and Reese were able to assist you with your storage needs. If you have any more questions, feel free to give us a call at (918) 622-8434.","replyTime":"2024-06-20T16:34:00","review":"Called and spoke to stacy bcuz I had questions of wat size storage I would need very helpful n patient with me n sent me over to Reese at the 21st st location he was friendly n helpful and got me set up","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Staci T."},{"reviewId":"d5a6a4c7-7ac6-4e0e-b7ca-509b87b6947f","range":0,"rating":5,"reply":"We're excited to hear that you found our storage units safe and secure, Chris. We appreciate your feedback on the layout and will take it into consideration for future improvements. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-18T11:53:00","review":"Good sized storage units which were safe and secure. Would use them again. If there was one nitpick, it'd be the layout of the place. Tight corners and had to move the moving truck twice so other people could get out.","source":"Google","submissionTime":"2024-06-18T00:00:00","userName":"Chris J."},{"reviewId":"6e0c0661-71ff-45ec-b1fc-558ee4e57a90","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are delighted to hear that Josh provided exceptional service. If you have any further storage needs, feel free to reach out to us at (918) 622-8434.","replyTime":"2024-06-12T10:09:00","review":"Wonderful storage place. Josh provided exceptional service!","source":"Google","submissionTime":"2024-06-12T00:00:00","userName":"Chaira D."},{"reviewId":"cf79df74-ea2e-481b-9d55-6efdfa1e048c","range":0,"rating":5,"reply":"Your review is appreciated, Konstaintyn. We're glad to hear that Stacy was able to assist you and that you had a positive experience with us. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-11T15:23:00","review":"When I got to the storage place I wasn't really sure what to do but Stacy was so nice and I am so happy that I decided to go here for my storage. I 100% would say go there if you need anything for storage.","source":"Google","submissionTime":"2024-06-11T00:00:00","userName":"Konstaintyn"},{"reviewId":"f702f24f-5743-43fc-81f9-10325316f2a6","range":0,"rating":5,"reply":"Thanks for the awesome review, Hi! We work hard to meet the expectations of our customers, and we're happy to hear Stacy hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.","replyTime":"2024-06-08T09:54:00","review":"Stacy was cool","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Hi T."},{"reviewId":"4acc568e-1e87-4960-9e17-e2c8712f9568","range":0,"rating":5,"reply":"We're happy to hear that you had a great experience with our super friendly staff! Thank you for the positive feedback.","replyTime":"2024-06-01T11:59:00","review":"Great and super friendly staff!","source":"Google","submissionTime":"2024-06-01T00:00:00","userName":"Marcella G."},{"reviewId":"515c88d2-97c3-4dfd-bf7d-72f16120b00e","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our staff and service exceeded your expectations. We look forward to continuing to provide you with top-notch storage solutions.","replyTime":"2024-05-31T12:59:00","review":"The staff here is fantastic, and the service is truly top-notch. I highly recommend this place, and I wouldn't even think about going anywhere else for storage.","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Alaina E."},{"reviewId":"62c477f2-a323-4b93-9dd4-b1988aed0772","range":0,"rating":5,"reply":"We're pleased to hear that you found our service always professional. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-31T13:16:00","review":"Always and professional","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Mark H."},{"reviewId":"465419d0-d57f-4e3b-9301-77353cba727b","range":0,"rating":5,"reply":"We are happy to hear that Stacy made such a positive impact on your experience with us. Thank you for your wonderful feedback!","replyTime":"2024-05-31T14:51:00","review":"Came looking for storage, but found a friend! Stacy is a wonderful human being that deserves nothing but appraisal. Rent with her, and you’ll be doing yourself a favor!","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Cody"},{"reviewId":"727887de-3256-40a7-85e0-b70abd0613c7","range":0,"rating":5,"reply":"Your positive experience with our manager and Tom is greatly appreciated. We strive to provide excellent customer service and are glad we could assist you with resolving the issue quickly. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-27T09:49:00","review":"Manager has been helpful. Tom also helped me with the process when I lost my keys, we resolved it much sooner and easier than I thought it would be. Very kind people to work with overall so far!","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Shannon H."},{"reviewId":"ed872cb4-7666-49f3-b472-64e4462f9403","range":0,"rating":5,"reply":"We are happy to hear that you found our facility clean and well-maintained. Thank you for recommending us!","replyTime":"2024-05-16T07:51:00","review":"The faulty was clean and appeared to be well maintained. The staff was helpful and polite.  Would recommend it","source":"Google","submissionTime":"2024-05-16T00:00:00","userName":"Rocky L."},{"reviewId":"fe04a0c7-6405-456b-be9d-4ad1556faa41","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Plmkrzyray.","replyTime":"2021-01-14T10:03:00","review":"The new manager is awesome, great help getting another unit.","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"Dwight"},{"reviewId":"8c55905c-7e74-40a9-9e82-57e34439a2ae","range":0,"rating":5,"reply":"Gerald, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-05-07T09:40:00","review":"Easy process to complete. Stacy was efficient and pleasant. Very pleased with the service I received.","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Gerald J."},{"reviewId":"edc8c344-560a-44ec-80a7-00c9649e8038","range":0,"rating":5,"reply":"Thank you for the review, Jim! We pride ourselves on having a friendly, accommodating staff and are so happy Stacy was able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-05-06T12:48:00","review":"The storage is amazing but the people are even more amazing. Stacy is super great and she takes very good care of me.","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Jim"},{"reviewId":"fda1c3d4-1145-4ac0-adb1-c54508f0019e","range":0,"rating":5,"reply":"Thank you for the review, Reece! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you have any questions, let us know at 888-storage.\n","replyTime":"2024-04-29T12:57:00","review":"Stacy was a great help! Got me the perfect unit and at a great price! Thank you!!!","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Reece M."},{"reviewId":"85101223-a17c-41dd-b831-d5a630e9ff8c","range":0,"rating":5,"reply":"Hi Nathan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2024-05-01T09:57:00","review":"Five stars ?? ????????","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Nathan A."},{"reviewId":"2d20953e-0c77-4596-8f65-abca8de05ea2","range":0,"rating":5,"reply":"Hi Jocelyn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2024-05-01T10:01:00","review":"Da best in town.","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Jocelyn M."},{"reviewId":"b5e26e04-a26f-468f-978c-1709950e8ca6","range":0,"rating":5,"reply":"Thank you for the kind words, Mary. We're glad Stacy was able to help! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2024-05-01T09:58:00","review":"Stacy was super helpful!","source":"Google","submissionTime":"2024-04-29T00:00:00","userName":"Mary B."},{"reviewId":"b2429719-2ef6-46f4-be46-21e31e9ca727","range":0,"rating":5,"reply":"Thank you for the kind words, Bridget! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-26T11:20:00","review":"The customer service is amazing and people are truly caring and kind. They work with you to get you the best price.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Bridget J."},{"reviewId":"24804a57-fc0a-4e92-931f-1a34797d03a4","range":0,"rating":5,"reply":"Hi Sara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lance! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-04-01T08:17:00","review":"Loved the online set up and experience. Lance was very helpful and had everything ready to go when I got there.","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Sara C."},{"reviewId":"1b6e93cd-0cb9-4d4d-9c84-26c8e8ce51fa","range":0,"rating":5,"reply":"Thank you for the review, Ron! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2024-03-28T16:08:00","review":"Super friendly and they just updated their security ++ for me.  I like it when a company invests in their property.","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Ron A."},{"reviewId":"f92eb371-8332-47f8-bc67-10f4d8f33da6","range":0,"rating":5,"reply":"Hello, Bethany. Thanks for the positive feedback. We're so happy we have customers like you. Please call (918) 622-8434 if you have any questions. ","replyTime":"2024-03-28T16:41:00","review":"The management is superb and are very kind","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Bethany B."},{"reviewId":"c354b173-dec5-4ca2-9cfd-8207fc554c87","range":0,"rating":5,"reply":"Thank you for the kind words, Joey. We're glad Lance was able to help! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2024-03-29T09:20:00","review":"Lance was a great help!","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Joey N."},{"reviewId":"c00b48bf-36f1-4c6c-b564-0ddbb924903e","range":0,"rating":5,"reply":"Thanks for the awesome review, Dylan! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage whenever you need us.","replyTime":"2024-03-27T14:33:00","review":"Great management and service employees. Great storage capabilities. 10/10.","source":"Google","submissionTime":"2024-03-27T00:00:00","userName":"Dylan C."},{"reviewId":"33f4ced4-299d-4d69-906b-72c68f071a9c","range":0,"rating":4,"reply":"Hi Sondra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Etta! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-08-19T15:26:00","review":"Etta was Very kind n respectful. She explained Everything n detail (clarified) She is an uplifting Joy. I was down, I left uplifted. Thanks a lot.a LOT .","source":"Google","submissionTime":"2024-03-07T00:00:00","userName":"Sondra A."},{"reviewId":"01696467-d60b-4854-bd8b-264b73812bff","range":0,"rating":5,"reply":"Thanks for the awesome review, Jason! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-02-21T09:19:00","review":"Super helpful and kind staff!!!","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"Jason S."},{"reviewId":"9836631a-8198-4a6d-a890-5c0ec010ea79","range":0,"rating":5,"reply":"Thank you for the review, Emanda! We pride ourselves on having a friendly, accommodating staff and are so happy Lance was able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2024-02-21T10:33:00","review":"Lance at the Skelly location was very kind, very helpful and navigated easily through all of my questions!  Thank you, Lance.","source":"Google","submissionTime":"2024-02-20T00:00:00","userName":"Emanda S."},{"reviewId":"88435e73-9904-4077-ab61-5e270bf9386b","range":0,"rating":5,"reply":"Hi William, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Lance was able to provide a positive experience! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-19T11:06:00","review":"Lance was very courteous and knowledgeable and we had our unit quickly. He explained the contract, etc, very well. Thank you Lance, we appreciate you and your abilities!","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"William E."},{"reviewId":"fd28aaf1-57aa-4da3-9a7d-ae65cbf22d31","range":0,"rating":5,"reply":"Thank you for the review, Tim! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-02-15T11:40:00","review":"Love this place! So nice inside and out and has amazing staff!!!","source":"Google","submissionTime":"2024-02-15T00:00:00","userName":"Tim M."},{"reviewId":"5743b81c-4559-47e1-9bdc-c60d7e8965f7","range":0,"rating":5,"reply":"Thanks Imafluffyjedi! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! If you ever need any help with your rental, come by the office or call us at 888-storage. \n\n","replyTime":"2024-02-15T10:21:00","review":"Right off of 44 so it's very convenient for grabbing your stuff in storage and getting on the road, and very quick service thanks to Lance.","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Imafluffyjedi"},{"reviewId":"d3299829-520d-4472-81c7-1f61da724b26","range":0,"rating":5,"reply":"Hi Logan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-02-15T10:21:00","review":"Great service and clean facilities!","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Logan M."},{"reviewId":"646b9ef1-729c-405b-813f-90fff73e1438","range":0,"rating":5,"reply":"Hello, Justin. Thank you for the review. We're so glad Lance could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-02-15T10:20:00","review":"Lance this looks extremely good","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Justin M."},{"reviewId":"a7733a33-2858-4a19-a3a6-3fdd2ab2cf0a","range":0,"rating":5,"reply":"Hi Tina, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-13T15:25:00","review":"Facilities are managed well, and maintained. I’m impressed with this business.","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Tina M."},{"reviewId":"a488b88a-82a2-4dd3-a81f-1e3f6e15e8ed","range":0,"rating":5,"reply":"Thank you for the kind words, Dr. We're glad Lance was able to help! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2024-02-13T15:49:00","review":"I really like the facility and lance did a great job","source":"Google","submissionTime":"2024-02-13T00:00:00","userName":"Dr T."},{"reviewId":"a6ac39b6-bc6b-4830-9483-e6fa526aeade","range":0,"rating":5,"reply":"Hi Beverly, thank you for your review. We're glad Lance went out of his way to help you. If you need anything, do not hesitate to reach out to 888-storage. ","replyTime":"2024-02-08T07:57:00","review":"Lance went out of his way to help me. Thank you!!","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Beverly B."},{"reviewId":"48544e8a-752e-4df6-b0e9-d14b99bc6cfc","range":0,"rating":5,"reply":"Hello, Tyler. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-01-31T16:09:00","review":"Kept in good condition.","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Tyler D."},{"reviewId":"37057b61-b35a-4b93-8da3-ce6e4a82b405","range":0,"rating":5,"reply":"Hi Nathan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're here to help with anything else you might need at 888-storage!","replyTime":"2024-01-31T16:08:00","review":"Well-kept.  My family has had a good experience here.","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Nathan D."},{"reviewId":"f43f5a2b-1163-460b-b1e3-4e3b5ece1858","range":0,"rating":5,"reply":"Thanks for the awesome review, Jo! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage whenever you need us.","replyTime":"2024-01-25T09:08:00","review":"I had an issue during business hours at my unit.  The attendant showed up promptly and went above and beyond to make sure I was a happy customer.  Really appreciate the top notch service!","source":"Google","submissionTime":"2024-01-25T00:00:00","userName":"Jo M."},{"reviewId":"573a87e0-de53-494c-a321-be16fc9da56e","range":0,"rating":5,"reply":"Thanks for the awesome review, Frances! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please call us at 888-storage whenever you need us.","replyTime":"2023-12-22T09:32:00","review":"They are amazing people","source":"Google","submissionTime":"2023-12-21T00:00:00","userName":"Frances L."},{"reviewId":"eba3d769-f209-4d98-add0-86afb59fd278","range":0,"rating":5,"reply":"Hi Desiree, we appreciate you taking the time to share your experience with us! We agree, our manager Reece is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future! ","replyTime":"2023-12-01T14:26:00","review":"This has been a great place to house our belongings during our transition.  Reece, the manager, is always friendly  and goes above and beyond if there is an issue.  I would recommend Extra Space when you need a little but more space.","source":"Google","submissionTime":"2023-12-01T00:00:00","userName":"Desiree G."},{"reviewId":"868ed9f6-e2a5-4372-92bf-1dee160b035d","range":0,"rating":5,"reply":"Wow, thank you for the 5-star rating Ricky! We are grateful for customers like you. As always, we're here to help at 888-storage whenever you need us. ","replyTime":"2023-11-17T18:57:00","review":"Awesome","source":"Google","submissionTime":"2023-11-17T00:00:00","userName":"Ricky R."},{"reviewId":"a5ed6c52-fd26-4d75-9e3d-43a21a497fd2","range":0,"rating":1,"reply":"Your feedback is very important to us and will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further. ","replyTime":"2023-11-10T14:16:00","review":"Excellent service!","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Ahren H."},{"reviewId":"bdb47d19-8323-4cb0-ac7b-9aeee67fc20b","range":0,"rating":4,"reply":"We are thrilled you had a positive experience with our team, Lynne. Our team works diligently to address pest control concerns promptly and we treat our facilities on a regular basis. If you have any questions, let us know at 888-storage.","replyTime":"2023-10-11T09:31:00","review":"I had a mouse issue and they were great with how they handled it","source":"Google","submissionTime":"2023-10-11T00:00:00","userName":"Lynne B."},{"reviewId":"37b55686-6185-40b5-aecd-23a90ad574c7","range":0,"rating":5,"reply":"Thank you for the excellent rating, James! We're happy Lexie was able to provide a smooth rental experience. Please call us at 888-storage if you need anything!","replyTime":"2023-09-27T16:29:00","review":"Lexie was very helpful and made this process easy.\nThank you Lexie your awesome!!!!!!","source":"Google","submissionTime":"2023-09-27T00:00:00","userName":"James W."},{"reviewId":"f7518c20-de60-4f36-838b-2e1e25337b4b","range":0,"rating":5,"reply":"Hi Tracy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2023-09-22T13:54:00","review":"Easy as could be.","source":"Google","submissionTime":"2023-09-22T00:00:00","userName":"Tracy H."},{"reviewId":"cbfcb856-1a7d-4001-976a-3650d10c9eba","range":0,"rating":5,"reply":"Thank you for the review, Carli! We pride ourselves on having a friendly, accommodating staff and are so happy Tulsa and Reece were able to assist you! Please stop by the office or call 888-storage if you need anything.","replyTime":"2023-09-14T13:03:00","review":"Called extra space storage in Tulsa and Reece had our unit ready to go and papers ready to sign within 20 minutes. We use storage units for business all over the US and this was by far the quickest and easiest process I’ve ever experienced. Thanks Reece!","source":"Google","submissionTime":"2023-09-14T00:00:00","userName":"Carli B."},{"reviewId":"3420a734-b60f-4f8b-9045-de050d874b8e","range":0,"rating":5,"reply":"We think our employee is great too! Thanks for the positive review, Carlesia. Give us a call at 888-STORAGE if you need any future assistance.   ","replyTime":"2023-09-14T08:12:00","review":"Carlesia Hardman actually but love this place so far. The guy who checked us in was amazing, made us laugh and was very informative.","source":"Google","submissionTime":"2023-09-13T00:00:00","userName":"Carlesia D."},{"reviewId":"24daf080-582f-4e19-9ccf-421a483f5469","range":0,"rating":5,"reply":"Hello, Laura. Thank you for the 5-star review! We're so happy Andrew could help. We want you to know that we are here to assist you with any further storage needs at 888-storage!","replyTime":"2023-09-10T15:31:00","review":"Andrew was absolutely amazing. Everything got messed up online but he fixed it promptly and with a great smile. This experience started out rough and ended wonderful,he is absolutely amazing.","source":"Google","submissionTime":"2023-09-09T00:00:00","userName":"Laura w."},{"reviewId":"ae78bc25-b9a8-4e29-84e8-ee6dde61672b","range":0,"rating":1,"reply":"Hi Toshia, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (918) 622-8434?\r","replyTime":"2023-09-06T07:29:00","review":"This property management will break into your storage here. DO NOT PUT YOUR PROPERTY IN THIS STORAGE!!!!!","source":"Google","submissionTime":"2023-09-05T00:00:00","userName":"Toshia P."},{"reviewId":"38ce30fb-0502-4e9e-ac68-3802b172ce67","range":0,"rating":1,"reply":"William, thanks for the feedback. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.","replyTime":"2022-11-07T16:40:00","review":"We initially were told that we would be renting a unit for $90 a month and that this would be our regular rate.  then after around four months revived a small note in the mail telling us our promotional rate was ending and our new rent was $170. This place does not act in good faith and operates in a predatory bait and switch tactics.\n\nI would also say wait at least six months to rate this place so it can have time to show its true colors.\n\nAn update upon posting this I was reached out to by extra space storage, and they apologized and maintained my $90 a month rate. However they then tried a few moths later to do the same thing and up the rate to $160. This time there was no notification sent in the mail. I only found out through a transaction alert from my bank.\n\nIf you have ANY other options I would urge you to not use this company!!!","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"William C."},{"reviewId":"44bfc0e6-e69b-4890-9423-7f4ac735bada","range":0,"rating":5,"reply":"Hi Sonia!Thank you so much for the positive review. It's wonderful to know Etta and the team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (918) 622-8434 or stop by the facility! ","replyTime":"2023-08-29T10:59:00","review":"Excellent customer service from beginning to end. All employees were very attentive and helpful! Etta was ABSOLUTELY AMAZING!!!","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"sonia b."},{"reviewId":"3eeb5bb9-38ef-440c-ac64-71a27f4511c5","range":0,"rating":5,"reply":"Hello, Tim. Thank you for the review. We're so glad Etta could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-08-17T16:05:00","review":"Etta was fantastic. Enough said.","source":"Google","submissionTime":"2023-08-17T00:00:00","userName":"Tim B."},{"reviewId":"56439d1a-d468-4a25-9451-b08462988339","range":0,"rating":5,"reply":"Thank you for the kind words, Marilynne. We're glad Etta was able to help! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2023-08-11T08:36:00","review":"Thanks Etta for being so friendly","source":"Google","submissionTime":"2023-08-11T00:00:00","userName":"Marilynne P."},{"reviewId":"bae80877-f207-4931-bb07-f987da4f4b42","range":0,"rating":2,"reply":"Hi Karla. We're sorry to hear about your experience. All of our facilities are treated on a regular basis for pests and rodents. We have reported your concerns to the appropriate group, and our dedicated pest control experts will work to resolve any issues. From time to time, rates are reviewed to keep up with market conditions. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.","replyTime":"2023-07-31T16:49:00","review":"We have had a good experience because of Brenda - she responded/followed up quickly with questions. (updated)Facility is mouse infested & semi affordable- until you receive the notice your rent has almost doubled to $169 (from $99)","source":"Google","submissionTime":"2023-07-31T00:00:00","userName":"Karla"},{"reviewId":"6e34f07c-d9f7-4293-9456-e3361db952a7","range":0,"rating":5,"reply":"Thank you, Kathy. We're thrilled you had a positive experience with our staff. We're glad they were kind and helpful! You can reach us at 888-storage if you need anything.","replyTime":"2023-07-23T08:59:00","review":"They were kind and helped  us with our storage needs. Answered our questions.","source":"Google","submissionTime":"2023-07-23T00:00:00","userName":"Kathy K."},{"reviewId":"411c0c41-4f94-40ef-b4d9-19ef2733ca6b","range":0,"rating":5,"reply":"Thank you for the kind words, Adore. We're glad Lexie has been helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2023-07-19T14:13:00","review":"Lexie has been so helpful, such great smile , great customer service, clean facility","source":"Google","submissionTime":"2023-07-19T00:00:00","userName":"Adore M."},{"reviewId":"5b4cce2c-5616-4778-9edd-3b8c0cafa197","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jeremiah! We're happy we were able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-07-18T10:03:00","review":"Great location and easy getting in and out","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Jeremiah W."},{"reviewId":"acef2770-63e5-4cc6-a559-58cbd3bb638e","range":0,"rating":5,"reply":"Hi Mama, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Lexi. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-07-14T10:41:00","review":"Lexi was very nice and helpful today and this week with getting me into a storage to better accommodate my needs.","source":"Google","submissionTime":"2023-07-14T00:00:00","userName":"Mama D."},{"reviewId":"3c79f9cb-60fb-449b-80e0-eff36486ed3d","range":0,"rating":1,"reply":"Hi Egill, thank you for the review. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please call us at 888-storage to discuss what options we may have?\n","replyTime":"2023-07-07T10:46:00","review":"BE VERY CAREFUL OF THIS COMPANY.\nEXTRA SPACE WILL SIGN YOU UP AT ONE PRICE AND THEN 3 MONTHS LATER RAISE THE PRICE BY 50%.\n\nEXTRA SPACE DOES THIS DELIBERATELY AND CONVENIENTLY LEAVES OUT THAT THESE LEASES ARE MONTH TO MONTH AND THAT THEY CAN RAISE THE PRICES AT ANY TIME AT RANDOM. THE LANGUAGE IS SO VAGUE ON THE CONTRACT THAT IT'S EASILY MISSED AND THEY MAKE SURE THEIR STAFF DOES NOT TELL YOU ABOUT THIS.","source":"Google","submissionTime":"2023-07-07T00:00:00","userName":"Egill G."},{"reviewId":"eaf2fac1-1f3f-496a-bc49-f17f27a5f264","range":0,"rating":5,"reply":"Hi Dwain, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Etta Lexie! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2023-06-26T14:16:00","review":"Etta and Lexie are amazing they're patience and costumer service is elite I used to be an operations manager so I know great skills when I see it.  These two young women care about they're customer's satisfaction.  They were a blessing to me today thanks Etta and Lexie","source":"Google","submissionTime":"2023-06-26T00:00:00","userName":"Dwain S."},{"reviewId":"b631430b-98ba-40ea-a2cf-deac5c80cac6","range":0,"rating":5,"reply":"Thank you, Ken! It's wonderful to hear you had a positive experience with us and that Lexi has been courteous and as helpful as can be. We want you to know that we are here to assist you with any further storage needs! Give us a call at (918) 622-8434 if anything comes up!","replyTime":"2023-06-14T10:19:00","review":"My experience obtaining the storage unit was great.  Lexi H. assisted me and was extremely courteous and helpful.  We ran into a hiccough in the process involving the logistics of the unit, which was no fault of Lexi or ExtraSpace (or me), and Lexi accomplished a perfect workaround that fit both my needs and ExtraSpace policies.  I am very happy and satisfied with my rental onboarding experience.  The other lady in the office (whose name I neglected to get) was also extremely nice.  I highly recommend.","source":"Google","submissionTime":"2023-06-14T00:00:00","userName":"Ken W."},{"reviewId":"df9266df-125d-4b9e-b272-c9c0eccb40e1","range":0,"rating":5,"reply":"Hi Dominique! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 622-8434 or stop by the facility! ","replyTime":"2023-06-13T09:43:00","review":"Staff was able to get me in a unit same day.!","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Dominique J."},{"reviewId":"3247e8ad-21b3-42eb-843b-8379b46f9155","range":0,"rating":5,"reply":"Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy Lexie was able to assist you! Call us at 888-storage whenever you need us.","replyTime":"2023-06-12T09:55:00","review":"Awesome customer service by Lexie and she showed different options!!","source":"Google","submissionTime":"2023-06-12T00:00:00","userName":"Michael B."},{"reviewId":"f3d2b271-3dd7-4e48-8fc2-20a91eddff14","range":0,"rating":2,"reply":"We're sorry to hear this, Tony Perez. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. ","replyTime":"2023-05-30T11:52:00","review":"They kept on upping the price of the storage unit and it was not even temperature controlled.  I had been with them for over 3 years and they just price me out.","source":"Google","submissionTime":"2023-05-30T00:00:00","userName":"Tony P."},{"reviewId":"bf9cd475-547f-46cb-b5c1-d788ae3880c3","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2023-05-02T15:51:00","review":"Great location. Good to work with.","source":"Google","submissionTime":"2023-05-02T00:00:00","userName":"Michael C."},{"reviewId":"511a76c7-ca69-4eab-bef6-1e40ed41a422","range":0,"rating":5,"reply":"Hi Justashley, thanks so much for your review! We are thrilled to hear your experience was amazing. We're glad Lexi helped you over the phone and was super sweet! Feel free to stop by the office if you need anything! ","replyTime":"2023-04-25T16:11:00","review":"I had an amazing experience booking! I needed a unit and their first month free offer was to good to pass up! Lexi helped me over the phone and was super sweet! Cannot wait to try this out soon!","source":"Google","submissionTime":"2023-04-25T00:00:00","userName":"justashley"},{"reviewId":"843702d5-a68a-40ac-b9ce-e883c1b43c01","range":0,"rating":5,"reply":"Thanks, Aissatou! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future! \n","replyTime":"2023-04-25T18:48:00","review":"Great and smooth transition from reserving online to getting my storage!","source":"Google","submissionTime":"2023-04-25T00:00:00","userName":"aissatou D."},{"reviewId":"9155b964-1876-42ea-a6c2-6f950a89e5c5","range":0,"rating":5,"reply":"Thank you, Shawn. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-04-24T15:10:00","review":"Excellent service and prices","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"Shawn M."},{"reviewId":"4a2e84dc-b79d-493c-b30e-6e9b74c9c647","range":0,"rating":5,"reply":"Hi Captain, thank you for your review. We're glad Andrew was very helpful, answered all your questions, and showed you the units you had reserved. We're committed to providing excellent customer service. Feel free to stop by the office if you need anything! ","replyTime":"2023-04-25T08:09:00","review":"Andrew was a very helpful and smiling ambassador that answered all my questions,  showed me the units I had reserved online, and did an excellent job on explaining my lease and pointing out the small perks, and things i usually forget to ask in similar situations.  Great customer service,  and he was quite personable as well. I look forward to doing business with this storage unit provider.","source":"Google","submissionTime":"2023-04-24T00:00:00","userName":"Captain S."},{"reviewId":"b0419b0e-932e-4b09-8ba6-485587d1d5a8","range":0,"rating":5,"reply":"Hi Daniel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2023-04-22T09:56:00","review":"They were friendly and helpful. We didn’t have any issues.","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Daniel S."},{"reviewId":"e61d5f78-10ca-4ce7-8845-00159da7c81f","range":0,"rating":5,"reply":"Hi Alyssa, Thank you for taking the time to leave your review! We pride ourselves on having a welcoming, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to swing by your local office for any further assistance!\n\n","replyTime":"2023-04-13T14:53:00","review":"It was, and still is amazing great service. The customer service there is delightful. The women was very welcoming, and helpful.","source":"Google","submissionTime":"2023-04-13T00:00:00","userName":"Alyssa S."},{"reviewId":"30282c11-ef7a-4fd8-8846-c651a6cffe3c","range":0,"rating":5,"reply":"Thank you for the kind words, Caleb! We're committed to providing excellent customer service. As always, we're here to help at 888-storage whenever you need us.\n","replyTime":"2023-04-10T13:00:00","review":"Great facility and awesome customer service.","source":"Google","submissionTime":"2023-04-10T00:00:00","userName":"Caleb J."},{"reviewId":"c406a374-78fa-445e-86ce-ac4804a2b73a","range":0,"rating":4,"reply":"Thank you for the excellent review, Patti! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage.","replyTime":"2023-03-29T09:30:00","review":"It was super easy to rent lady in office was nice","source":"Google","submissionTime":"2023-03-29T00:00:00","userName":"Patti A."},{"reviewId":"8c2085b1-760b-478d-bc67-5ce279c72c29","range":0,"rating":4,"reply":"Hi Troy! Thanks for the review! It's great to know how Etta has been helpful, kind, courteous, and great at keeping our property clean. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2023-03-22T17:49:00","review":"To start off, the customer service was way above any common service.  Etta Cuellar was amazing.  She helped me choose a unit that will best serve my needs.  She was kind, curious and extremely helpful.  I have a lot of terrible things happening in my life right now and she made my experience as quick,easy and painless as possible.  My unit is clean and ready to use. This company really got a great employee when they hired Etta.  This girl deserves a raise. What a great company.","source":"Google","submissionTime":"2023-03-22T00:00:00","userName":"troy m."},{"reviewId":"1c9c37b9-6dd7-4b0c-8d7e-94070fd89756","range":0,"rating":5,"reply":"Thank you for the kind words, Kaitlon. It's great to know you found our prices reasonable and the team to be helpful and friendly. Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2023-03-11T15:02:00","review":"Process to get a unit was simple, Fast and Easy. Price is very reasonable and everyone has been super helpful and friendly. Would definitely recommend coming here for your storage needs!!","source":"Google","submissionTime":"2023-03-11T00:00:00","userName":"Kaitlon H."},{"reviewId":"9339d4a0-7f72-4a31-9470-a4004be1c9d5","range":0,"rating":4,"reply":"Thank you for the excellent rating, Devin! We're happy we were able to provide a fast rental experience. Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2023-03-09T11:06:00","review":"Very nice and helpful. Got me into a unit in less than a hour. Thanks","source":"Google","submissionTime":"2023-03-09T00:00:00","userName":"Devin B."},{"reviewId":"567ce5f1-8995-41ec-bf5a-95822f67e3d5","range":0,"rating":5,"reply":"Hello, Chris. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-03-08T16:11:00","review":"The staff was friendly and professional and made the whole experience easier.","source":"Google","submissionTime":"2023-03-08T00:00:00","userName":"chris b."},{"reviewId":"c0e6773d-5250-40ed-bf94-841e2c2d6037","range":0,"rating":5,"reply":"Thanks, Mark! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!\r\n","replyTime":"2023-03-07T14:26:00","review":"Great experience and kind people!","source":"Google","submissionTime":"2023-03-07T00:00:00","userName":"Mark"},{"reviewId":"bcf9cb33-3a6b-4d83-826e-64d2f9954339","range":0,"rating":5,"reply":"Thank you, Tate. We're thrilled you had a positive experience renting with Etta. We're always here to help with any of your storage needs at customerservice@extraspace.com.","replyTime":"2023-02-23T13:01:00","review":"Etta gave me a great tour of my unit and was very friendly with great service!","source":"Google","submissionTime":"2023-02-23T00:00:00","userName":"Tate S."},{"reviewId":"d464c133-8a9d-47d7-be61-4ad2891ecc2f","range":0,"rating":5,"reply":"Thank you, Thomas. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-02-22T13:25:00","review":"They've always been real helpful when I've needed something and easy to access.","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Thomas B."},{"reviewId":"45af00f2-31bd-4114-8db0-da0c4b9b643f","range":0,"rating":5,"reply":"Hi Violet, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us.","replyTime":"2023-02-22T13:39:00","review":"Great experience!!! Friendly,  clean and so not stressful. Etta was amazing!!! Thank you so much!!!","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Violet W."},{"reviewId":"f3fe1cd4-e6c7-4966-945c-fc6371682e31","range":0,"rating":5,"reply":"Hi Rex!Thank you so much for the positive review. It's great to know our team was friendly! If you ever need anything don't hesitate to give us a call at (918) 622-8434 or stop by the facility! ","replyTime":"2023-02-22T18:16:00","review":"Friendly staff!!!!","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Rex S."},{"reviewId":"cadaeae7-c633-42ab-b13e-cca233031a3f","range":0,"rating":4,"reply":"We're sorry to hear this, Michael Lambert. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Feel free to stop by the office if you need anything! ","replyTime":"2023-02-19T07:27:00","review":"Price is a little above average but the storage is great. We got an inside unit that is temp control so our items were secure and we don't have to worry about them freezing right now.","source":"Google","submissionTime":"2023-02-18T00:00:00","userName":"Michael L."},{"reviewId":"1a575ac8-4416-4db3-b59f-f2a5ba99163e","range":0,"rating":5,"reply":"Hi Rebecca! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 622-8434 or stop by the facility! ","replyTime":"2023-02-17T08:44:00","review":"Great service","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Rebecca B."},{"reviewId":"8ef90632-2973-4f48-a89c-b9cbece22d9d","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Shawn! We're so happy to hear our staff was able to make your rental process hassle-free! Give us a call at (918) 622-8434 if you need any future assistance.","replyTime":"2023-02-07T14:29:00","review":"Great staff very helpful","source":"Google","submissionTime":"2023-02-07T00:00:00","userName":"Shawn P."},{"reviewId":"770bc380-8096-4fd2-b18e-1bda5cb8d9f1","range":0,"rating":5,"reply":"Thank you for the kind words, Jacqueline. We're glad our team was friendly and helpful! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2023-02-03T08:35:00","review":"Very friendly and helpful","source":"Google","submissionTime":"2023-02-03T00:00:00","userName":"Jacqueline J."},{"reviewId":"4d876f59-c560-48be-ad39-7fd58402c9e3","range":0,"rating":5,"reply":"Thank you, Beth. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-25T14:10:00","review":"Very helpful staff!","source":"Google","submissionTime":"2023-01-25T00:00:00","userName":"Beth Q."},{"reviewId":"c99b972b-7653-48df-bb52-ce3b1bca5eab","range":0,"rating":5,"reply":"Thank you for your review, Steve! Providing renters with clean facilities with friendly staff is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-01-21T13:47:00","review":"They were very friendly and the units wlare very clean. Great rates","source":"Google","submissionTime":"2023-01-21T00:00:00","userName":"Steve b."},{"reviewId":"93bd9179-8c29-4b67-854f-6b9825dacf17","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Chris. We're committed to being your go-to stop for all your local storage needs! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Feel free to stop by the office if you need anything! \n","replyTime":"2023-01-09T09:49:00","review":"It's a great place , employees are big help and take care of you,the place is real clean over all great place great people","source":"Google","submissionTime":"2023-01-09T00:00:00","userName":"Chris W."},{"reviewId":"a73cb3c7-7e84-4763-b10c-5a669d39ce45","range":0,"rating":5,"reply":"Hi Just Me, Thank you for taking the time to send us your review! It's wonderful to know how friendly and helpful our team has been. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2023-01-07T09:16:00","review":"Friendly & helpful staff & customer service call center.","source":"Google","submissionTime":"2023-01-06T00:00:00","userName":"Just M."},{"reviewId":"f6dc3deb-6361-4586-9941-09fa531dd22b","range":0,"rating":5,"reply":"Hello, Jenny, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Stop by our office if you need anything in the future! ","replyTime":"2022-11-01T13:38:00","review":"Great service!!","source":"Google","submissionTime":"2022-12-22T00:00:00","userName":"jenny v."},{"reviewId":"c74f2629-e192-4191-9d68-9dbfba5e12c6","range":0,"rating":5,"reply":"Hello, Devin. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-22T11:45:00","review":"Awesome experience","source":"Google","submissionTime":"2022-12-22T00:00:00","userName":"Devin C."},{"reviewId":"4719ac0c-1045-4b0a-868c-d2d1bdb51a0e","range":0,"rating":5,"reply":"Hello, Shane. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-12-06T10:42:00","review":"Great customer service by the young woman up front. Well maintained area. Would recommend","source":"Google","submissionTime":"2022-12-05T00:00:00","userName":"Shane C."},{"reviewId":"3bc37ebf-8ce0-430a-ad30-79acce806928","range":0,"rating":5,"reply":"Thank you for the kind remarks, Tracey! We're so happy to hear we have your recommendation! If you have any questions, let us know at 888-storage.","replyTime":"2022-11-29T10:03:00","review":"Staff were very friendly and helpful. The facility was in great location and everything was clean. Highly recommend.","source":"Google","submissionTime":"2022-11-28T00:00:00","userName":"Tracey A."},{"reviewId":"8bd6fd93-c59f-4460-91e5-d128312d746d","range":0,"rating":5,"reply":"Hi Devan, thank you for recommending us. We're glad our employee was super helpful and really nice. Stop by our office if you need anything in the future! \n","replyTime":"2022-11-16T17:37:00","review":"Great service. The man working the front desk was super helpful and really nice. Definitely recommend for vehicle storage.","source":"Google","submissionTime":"2022-11-16T00:00:00","userName":"Devan S."},{"reviewId":"da98c4cf-9462-4245-8fa2-5090d5094385","range":0,"rating":5,"reply":"Thank you for the kind remarks, Opie! We're so happy to hear we have your recommendation! We want you to know that we are here to assist you with any further storage needs at 888-storage.","replyTime":"2022-11-15T10:46:00","review":"Had a great experience, the young lady that helped me was very nice and helpful. Had me in and out with a new rental very quickly. Will recommend to all my friends and family","source":"Google","submissionTime":"2022-11-14T00:00:00","userName":"Opie A."},{"reviewId":"13151929-09bd-41bf-b5a1-eb2815faaefc","range":0,"rating":5,"reply":"Thanks, Christopher! We are so glad Adam was extremely helpful and made the process very seamless. Feel free to call us at (918) 622-8434 if you ever need anything.","replyTime":"2022-11-06T10:53:00","review":"Your representative Adam was extremely helpful and made the process very seamless thanks again.","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"christopher m."},{"reviewId":"bc0eca5d-48c5-43d9-a1c8-73c636d6e3c5","range":0,"rating":5,"reply":"Thank you for your feedback, Jana! Providing renters with clean and secure facilities is our top priority. We're glad Lexie was able to meet your storage needs. Let us know if you have questions at 888-storage.","replyTime":"2022-11-07T16:18:00","review":"Lexie is so helpful and sweet! I completely trust Lexie and ESS to help keep all my things safe and secure!!","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"Jana R."},{"reviewId":"0fa75cfa-2097-45b6-8e01-70c780b1c7b9","range":0,"rating":1,"reply":"William, thanks for the feedback. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.","replyTime":"2022-11-07T16:22:00","review":"We initially were told that we would be renting a unit for $90 a month and that this would be our regular rate.  then after around four months revived a small note in the mail telling us our promotional rate was ending and our new rent was $170. This place does not act in good faith and operates in a predatory bait and switch tactics.\n\nI would also say wait at least six months to rate this place so it can have time to show its true colors.","source":"Google","submissionTime":"2022-11-07T00:00:00","userName":"William C."},{"reviewId":"a4647a2f-6bca-490b-8e1c-a1c2a8b366d2","range":0,"rating":5,"reply":"We think Lexie is great too! Thanks for the positive review, Amanda. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-11-01T13:44:00","review":"Lexie is awesome, Such a great help!","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Amanda H."},{"reviewId":"3a34b472-8a5c-46b7-923d-f6c8d3e320d8","range":0,"rating":5,"reply":"Thank you for the kind words, Odra. We're glad Lexie was helpful and informative to work with! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-10-28T09:33:00","review":"Lexie Hendrix was very helpful and informative, she is a very lovely girl who took her time assisting me on finding a good storage room, extra space storage has a new customer because of the great service I received from Lexie Hendrix","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Odra L."},{"reviewId":"4f7fa048-8e21-413c-915d-cc980aa5ca3f","range":0,"rating":5,"reply":"Ziomara, thanks for the positive review! We are so glad to have customers like you. If you have any questions let us know at (918) 622-8434. ","replyTime":"2022-10-29T12:42:00","review":"Great place for storage","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Ziomara R."},{"reviewId":"2e9e0563-e200-4966-93a1-3d860c30ad5c","range":0,"rating":5,"reply":"Thanks for the awesome review, Briana! We know our customers value clean facilities and helpful and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.","replyTime":"2022-10-28T18:58:00","review":"Great prices ! Storage units are very clean and good sizes. Front staff is always helpful and friendly.","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Briana H."},{"reviewId":"9b7142c2-b292-4177-9830-e36fe4099e2a","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Josh. Stop by our office if you need anything in the future! ","replyTime":"2021-12-03T14:34:00","review":"Awesome people. Thank you for all your help","source":"Google","submissionTime":"2022-10-18T00:00:00","userName":"Josh G."},{"reviewId":"104db878-a318-4ae2-944c-6f042991e64d","range":0,"rating":5,"reply":"Hi Yazmin, thank you for your review! We're so happy to hear that your experience with Lexie and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.","replyTime":"2022-10-16T11:36:00","review":"Great customer experience, Lexie goes above and beyond to demonstrate you are a valued customer. Place is clean and secure.","source":"Google","submissionTime":"2022-10-15T00:00:00","userName":"Yazmin V."},{"reviewId":"86fd1743-5d0f-46f4-b0f8-4b486f4f0418","range":0,"rating":5,"reply":"Thanks for the awesome review, Lara! We know our customers value fairly priced facilities and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.","replyTime":"2022-07-13T12:08:00","review":"Awesome friendly service!\nVery reasonable price\nEasy access-thanks so much!","source":"Google","submissionTime":"2022-10-14T00:00:00","userName":"Lelin R."},{"reviewId":"d008aa30-0ed2-4cb6-83cf-7949a62e0555","range":0,"rating":5,"reply":"Thank you, Don. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-10-11T16:24:00","review":"Very helpful","source":"Google","submissionTime":"2022-10-11T00:00:00","userName":"Don G."},{"reviewId":"0184ebd3-965a-4f90-aba9-1abd46f5793f","range":0,"rating":5,"reply":"Thanks Matt! We are so happy to hear that your experience with Andrew has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that.  We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. \n\n","replyTime":"2022-10-05T12:35:00","review":"It’s not Fort Knox, but it is decently secure for an outside storage facility. I believe the gentleman that checked us in is named Andrew. He was very friendly, and very helpful. We had just moved to the state, and left a previously reserved storage facility across the street, because you could not drive up to your unit. We had our entire house in a moving truck, so drive up access was a must. I would recommend this facility for convenience off the highway, as well as their customer service…","source":"Google","submissionTime":"2022-10-05T00:00:00","userName":"Matt O."},{"reviewId":"9bd099fd-bb3a-4544-ac13-8659a99ef613","range":0,"rating":5,"reply":"Thank you for the kind review, Joel. We're glad our team was friendly and professional! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-09-30T17:22:00","review":"Service was friendly and very professional, I will recommend to all my friends.","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Joel R."},{"reviewId":"8945766f-d172-4b22-9b84-60db4a76abc2","range":0,"rating":5,"reply":"Thank you for the kind review, Ramon. It's great to know Lexi was honest and very nice to talk to. Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-09-30T16:26:00","review":"I had a great experience. Very clear and honest. Lexi was very nice to talk to!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Ramon F."},{"reviewId":"086eb827-a273-457f-9e5a-d4365de84e10","range":0,"rating":5,"reply":"Hi Kazz, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, efficient staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-10-01T11:22:00","review":"Great fast service & friendly staff!","source":"Google","submissionTime":"2022-09-30T00:00:00","userName":"Kazz 6."},{"reviewId":"c69da131-9540-4fd3-8ac9-2e0710584ffb","range":0,"rating":5,"reply":"Thank you for the kind review, Christopher. We're glad Andrew was friendly and able to help! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-09-26T11:43:00","review":"Great storage facility and Andrew was super friendly and helpful","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Christopher B."},{"reviewId":"b31cde8c-98f4-4ef2-94d6-8376b6862e9e","range":0,"rating":5,"reply":"Hi Justin, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 622-8434 or stop by the facility! ","replyTime":"2022-09-26T13:39:00","review":"Perfect. No notes.","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"justin j."},{"reviewId":"f28a8091-e64e-4dd0-8d83-f652f3059d96","range":0,"rating":5,"reply":"Thank you for the kind review, Matthew. We're thrilled to know Andrew was professional and helpful! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-09-26T13:51:00","review":"Andrew was very professional and helped us find our perfect storage solution.","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Matthew L."},{"reviewId":"0c9641f7-70ae-4bfa-a588-35e47680b429","range":0,"rating":5,"reply":"Thank you for the kind review, Sean. We're glad you had a quick and easy rental experience with us! Our team is here to serve you, so give us a call at (918) 622-8434 if you need any future assistance.\n","replyTime":"2022-09-19T15:24:00","review":"Very quick and easy to rent a space and move in.\nThis has been the best experience.","source":"Google","submissionTime":"2022-09-19T00:00:00","userName":"Sean L."},{"reviewId":"49698fc3-4cdb-4728-acd0-995cb8cc2a5b","range":0,"rating":5,"reply":"Thanks for the awesome review, Michelle! We work hard to meet the expectations of our customers, and we're happy to hear Edda was kind and helpful! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-09-17T10:25:00","review":"They are very much so kind and helpful especially edda she is very nice and good at what she does and quick thank you for letting us store with you","source":"Google","submissionTime":"2022-09-17T00:00:00","userName":"Michelle M."},{"reviewId":"d34cb5b2-b8c3-4de6-8302-04812761b209","range":0,"rating":5,"reply":"We are delighted to hear we impressed you. Thanks for the kind review, Kerrie. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lexi. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-09-18T15:04:00","review":"We had to find a storage unit last minute during our move and I was SUPER thankful to find this place where I did the whole thing online, super fast, and they had the best prices. I was also glad to run into Lexi when I picked up the keys. She was warm and friendly and put me totally at ease. The lot structure has great flow, Lexi walked me through the whole thing and had everything I needed at the ready. I went in with zero experience and they just made it so simple. Thank god.","source":"Google","submissionTime":"2022-09-16T00:00:00","userName":"Karrie S."},{"reviewId":"717fe9a2-0601-4bcb-b13b-3e4f751ed4cd","range":0,"rating":5,"reply":"Hello, Sasha. Thank you for the 5-star review! We're so happy we could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-09-11T14:57:00","review":"Great pricing, kind and helpful employees, easy rental process and very secure units! Overall an excellent  experience and will definitely go to them again in the future!","source":"Google","submissionTime":"2022-09-11T00:00:00","userName":"sasha"},{"reviewId":"c65dd742-7a57-441a-9cad-08cedc2b15d2","range":0,"rating":5,"reply":"Thank you, Linda, for the great rating! It's wonderful to hear you had a positive experience with us and that our team was able to take care of your storage needs! Give us a call at (918) 622-8434 if anything comes up.","replyTime":"2022-09-02T13:10:00","review":"The attendant was very helpful.  I got the unit sizes I needed and even got 1st month free! Great job!","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"Linda N."},{"reviewId":"a1f2a978-cf76-4fcc-82d7-eea44436c4fd","range":0,"rating":5,"reply":"Thank you, Andrew. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-08-29T18:40:00","review":"Blown away by the service, cleanliness, and attention to details every time I visit!","source":"Google","submissionTime":"2022-08-29T00:00:00","userName":"Andrew L."},{"reviewId":"5ec22232-fac4-4d65-8afb-b7c58e96e537","range":0,"rating":5,"reply":"Thank you for your kind words, Simon. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to call us if you need anything.","replyTime":"2022-08-27T15:16:00","review":"Friendly people very respectful and secured right amount of money","source":"Google","submissionTime":"2022-08-27T00:00:00","userName":"Simon H."},{"reviewId":"58309163-27e8-467a-b707-a193eb7755d0","range":0,"rating":5,"reply":"Hello, Michael. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (918) 622-8434. ","replyTime":"2022-08-05T11:42:00","review":"Friendly professional service","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Michael L."},{"reviewId":"3784ce36-5572-4b44-bad7-d7dca3d3617d","range":0,"rating":5,"reply":"Hi, Tom ! Thanks for the positive review, it means a lot to our team. Please call (918) 622-8434 if you have any questions about your rental. ","replyTime":"2022-07-30T09:27:00","review":"Great communication.","source":"Google","submissionTime":"2022-07-30T00:00:00","userName":"Tom F."},{"reviewId":"bbb875f7-4be9-45f0-912b-0c76e31f9ce6","range":0,"rating":5,"reply":"Hi Precious, thank you for taking the time to share your experience with us. We know that our customers value well kept facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future! ","replyTime":"2022-07-29T16:36:00","review":"The property is well kept and the staff is always helpful","source":"Google","submissionTime":"2022-07-29T00:00:00","userName":"Precious Y."},{"reviewId":"e33e2a1c-6e0f-48c3-89f5-0fac0b5a5cbc","range":0,"rating":5,"reply":"Hi, Harley ! Thanks for the positive review, it means a lot to our team. Please call (918) 622-8434 if you have any questions about your rental. ","replyTime":"2022-07-27T16:22:00","review":"The lady I spoke with was really polite & really helpful","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Harley W."},{"reviewId":"a3ff6649-c96f-449c-a403-4c0b76659d4e","range":0,"rating":5,"reply":"Hello, Brittany. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-07-25T12:48:00","review":"Very professional great group of staff extremely helpful an knowledgeable","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"Brittany J."},{"reviewId":"08cccbb4-87f4-4324-8ab8-d630810e815b","range":0,"rating":5,"reply":"Etta, we are so happy to hear that Brenda could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-07-25T14:01:00","review":"Brenda is extraordinary! Amazing, professional, delightful....all the things. Every interaction with her just makes my day better. And she's got some good storage units at good prices. A lot cleaner than what I would've expected from a storage facility.","source":"Google","submissionTime":"2022-07-22T00:00:00","userName":"Etta M."},{"reviewId":"2501dc1a-03f1-4c46-b5f0-71e0a2fbda21","range":0,"rating":5,"reply":"Hi Chandler, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or give us a call if there is anything else we can do for you!","replyTime":"2022-07-18T13:12:00","review":"Good clean place people are nice and helpful","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"chandler b."},{"reviewId":"7e198e8a-c7a7-4a79-be85-f96d70a8ae9f","range":0,"rating":5,"reply":"Hello, Thurnis. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2022-07-12T10:41:00","review":"Very helpful after a glitch online gave me some trouble.","source":"Google","submissionTime":"2022-07-11T00:00:00","userName":"Thurnis H."},{"reviewId":"dd03eab4-fdf8-4489-9556-9501125ff819","range":0,"rating":5,"reply":"Hello, Samantha. Thank you for the 5-star review! We're so happy Chad could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-07-12T11:08:00","review":"I rented a unit through the customer service line... from the initial rep, Chad, to the site manager, Brenda, EVERYONE was fantastic. I'm glad I made the choice to lease here.","source":"Google","submissionTime":"2022-07-11T00:00:00","userName":"Samantha S."},{"reviewId":"24a4959e-e890-4823-9e71-4442148a2685","range":0,"rating":5,"reply":"Hi Glenn. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brenda. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2022-06-27T11:58:00","review":"Professional, courteous, flexible are just some of the words I can use to describe my experience with Extra Space Storage. They were able to accommodate our every need and concern. Their rates were very reasonable compared to other storage facilities. Brenda Widhalm is AMAZING! Working with her was a pleasure; thank you Brenda for all of your help and your amazing customer service! I can honestly say that she made the entire experience worthwhile. Sincerest thanks from Agape Bible Fellowship Church!","source":"Google","submissionTime":"2022-06-26T00:00:00","userName":"Glenn J."},{"reviewId":"869e28b3-8524-4ed2-8240-6e06d4798e2c","range":0,"rating":5,"reply":"Hi, Jacob ! Thanks for the positive review, it means a lot to our team. Please call (918) 622-8434 if you have any questions about your rental. ","replyTime":"2022-06-24T08:58:00","review":"Great location.  Excellent staff","source":"Google","submissionTime":"2022-06-23T00:00:00","userName":"jacob B."},{"reviewId":"995cd01d-d79d-42e9-bf14-70c08fd41626","range":0,"rating":4,"reply":"Thanks for the awesome review, Elsa! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office if you need anything in the future!","replyTime":"2022-06-22T11:40:00","review":"I'm really pleased with the service they provided and the fact that I could do it over the phone made it even better, they were great!","source":"Google","submissionTime":"2022-06-21T00:00:00","userName":"Elsa G."},{"reviewId":"df4c3630-91d4-4ff1-bd4e-303312c3a6aa","range":0,"rating":5,"reply":"Hello, Beth. Thank you for the review. We're so glad Lexie could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-06-14T11:02:00","review":"I had a great experience here! The front desk worker Lexie was so helpful. I will definitely recommend","source":"Google","submissionTime":"2022-06-13T00:00:00","userName":"Beth C."},{"reviewId":"76f07a76-4277-4458-a2e7-3b21c46f5dde","range":0,"rating":5,"reply":"Thanks for the great review, Matthew! We're glad Brenda was very sweet and patient. Please call us at (918) 622-8434 if you have any questions!","replyTime":"2022-05-26T10:54:00","review":"Brenda is very sweet and patient. Answered all my questions thoroughly and gave me amazing service!","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Matthew M."},{"reviewId":"64b1de91-071c-49e7-8d92-2f0a11928ccf","range":0,"rating":5,"reply":"Thanks, Lexie, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Brenda was able to provide that for you! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-05-25T12:27:00","review":"I had such a great experience with this location, Mrs Brenda helped me with find out which unit best fit for my things. She was very friendly .","source":"Google","submissionTime":"2022-05-24T00:00:00","userName":"Lexie H."},{"reviewId":"0014b930-e9a6-4cfb-9473-e9eb624e3402","range":0,"rating":5,"reply":"Thanks for the positive review, Tara! We are glad you had a great experience with Brenda. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  ","replyTime":"2022-05-18T17:14:00","review":"Easy and quick, thanks Brenda!!","source":"Google","submissionTime":"2022-05-18T00:00:00","userName":"Tara L."},{"reviewId":"964fc9b3-ee03-4790-b854-4411dcf81d4c","range":0,"rating":5,"reply":"Hello, Boyz On The. Thank you for the 5-star review! We're so happy Brenda could help. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.","replyTime":"2022-05-03T16:42:00","review":"Excellent place to facilitate your belongings. They’re informative, professional, and ideal. Brenda was great throughout the entire process. I would give more stars if I could!! #ESS","source":"Google","submissionTime":"2022-05-02T00:00:00","userName":"Boyz o."},{"reviewId":"477aff81-f574-4857-b988-f9ccf0f6dd95","range":0,"rating":5,"reply":"We really appreciate the 5-star review and the recommendation, Jasmine! Thank you. ","replyTime":"2021-11-08T13:26:00","review":"Brenda was incredibly helpful and hilarious! 100% would suggest for the management alone!","source":"Google","submissionTime":"2022-04-23T00:00:00","userName":"Jasmine R."},{"reviewId":"b9182711-326b-46d0-93ff-57fca5ea4d4f","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Plmkrzyray.","replyTime":"2021-01-14T09:53:00","review":"Pretty neat place. Manager is nice. Very clean","source":"Google","submissionTime":"2022-04-22T00:00:00","userName":"Ray"},{"reviewId":"c4a2af48-8ad0-4e2e-86f1-9f78ff8cea7c","range":0,"rating":5,"reply":"Hi Clint, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Brenda! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-04-08T16:38:00","review":"This storage unit is by far the realist business experience I have had in a while. So professional and straight forward. Brenda takes customer service to a whole nother level.","source":"Google","submissionTime":"2022-04-08T00:00:00","userName":"Clint B."},{"reviewId":"56cf184a-74e4-4bc6-96b5-f487576f3a74","range":0,"rating":4,"reply":"Thank you for your feedback, Katherine! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-04-06T13:52:00","review":"Prices went up after being here for a couple months, but clean, secure, and friendly!!","source":"Google","submissionTime":"2022-04-06T00:00:00","userName":"Katherine K."},{"reviewId":"dd7f6b22-82a7-4609-be82-99bd2d007960","range":0,"rating":5,"reply":"Hi Wizhenning, thank you for your review. We're glad Brenda really came through for you, thought ahead, and set you up with a rental unit. Don’t hesitate to reach out if you need anything at 888-STORAGE.  \n","replyTime":"2022-03-21T08:02:00","review":"Last minute I moved a vehicle from one storage unit to another and Brenda really came through for me! She thought ahead and set me up with a rental unit that a wrecker could easily drop my vehicle off at. Will not hesitate to rent a storage unit here again!","source":"Google","submissionTime":"2022-03-20T00:00:00","userName":"wizhenning"},{"reviewId":"131aefaa-41e4-4246-9167-0a05f4994c67","range":0,"rating":5,"reply":"Thank you for the kind words, Crystal! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-03-17T11:34:00","review":"Fast friendly service","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"Crystal R."},{"reviewId":"cf6f549e-b251-40f6-b3bd-b59a61250acc","range":0,"rating":5,"reply":"We think Brenda is great too! Thanks for the positive review, Kelley. Stop by our office if you need assistance or have any questions. ","replyTime":"2022-03-17T10:40:00","review":"Brenda was amazing!!!","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"Kelley W."},{"reviewId":"d1b1a774-7751-4302-9ac3-1553e7e3a701","range":0,"rating":5,"reply":"Hi Greg, thank you for your review. We're glad our team was friendly and knowledgeable. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-03-17T10:15:00","review":"Clean, friendly, knowledgeable.","source":"Google","submissionTime":"2022-03-16T00:00:00","userName":"greg g."},{"reviewId":"29e36473-0fa2-4b27-a5b8-028d58bffae1","range":0,"rating":5,"reply":"Hi Dejuan, Thanks for the review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brenda! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-02-18T15:48:00","review":"Brenda went out of her way to make sure all my questions were answered and even thought of some I hadn’t. She was so helpful and knowledgeable. Brenda rocks","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"DeJuan R."},{"reviewId":"c7115440-9a0c-4ac0-89f0-0eb4f70de40d","range":0,"rating":5,"reply":"Hello, Ashley. Thank you for the review. We're so glad Brenda could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-01-27T11:18:00","review":"Brenda is an awesome manager she always makes everyone feel welcome at her center.","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"Ashley H."},{"reviewId":"093b57cb-bed6-450f-a98a-68b4c85edd9f","range":0,"rating":5,"reply":"Thank you for your excellent rating, Sasha. We strive to be the best storage solution for you by welcoming you with great customer service and a clean facility! Please give us a call at 888-storage if anything comes up! ","replyTime":"2022-01-19T12:28:00","review":"Management is super friendly and place is clean","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"Sasha L."},{"reviewId":"360c8fa3-645e-4382-8faa-2227edd34ab1","range":0,"rating":5,"reply":"Hi David, your kind review is appreciated! We strive to be the best storage solution for you by welcoming you with great customer service and a clean facility! Our team is here to help, as always, give us a call at 888-storage if anything comes up. ","replyTime":"2022-01-19T12:22:00","review":"Management is friendly and facility is very clean.","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"David W."},{"reviewId":"87929442-a6f3-46f2-8dda-85e654de2556","range":0,"rating":5,"reply":"Hi Jim, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-01-09T08:51:00","review":"Great!  Space was clean and ready for me to store in!","source":"Google","submissionTime":"2022-01-09T00:00:00","userName":"Jim C."},{"reviewId":"e3d37168-7ae3-4daa-937e-d6ea80f290ab","range":0,"rating":5,"reply":"Hi Amy, thank you so much for your great rating of Extra Space. We know you have many options for storing your belongings and are committed to being the most convenient, fair, and helpful storage solution in your neighborhood. Thanks for being a loyal customer and for your recommendation. Please give us a call at 888-storage if anything comes up! ","replyTime":"2021-11-30T17:10:00","review":"Extra Space Storage is a very afordable and convenient location. They were very helpful in answering my questions. I highly recommend them when it comes storing items.","source":"Google","submissionTime":"2021-11-29T00:00:00","userName":"Amy R."},{"reviewId":"beb725ab-42d1-4954-9b71-8226701e72e0","range":0,"rating":5,"reply":"Thank you for the review, Danielle! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Our team strives to keep our storage facility clean, organized, and well-lit, and are thrilled to hear your experience reflects that! Call us at 888-storage if you have any questions or need assistance with your rental.\n","replyTime":"2021-11-29T15:52:00","review":"Filled out my rental information online and reserved a unit. I received a call very short after welcoming us, and answering any questions we had. The woman I spoke with was very kind.\n\nWe’ve been going up there nightly to bring the contents of our home, and the area is quiet and well lit. The storage unit was very clean, and the units are quite easy to find. I would definitely recommend renting out a unit here to anyone looking for something secure and with ease of access.","source":"Google","submissionTime":"2021-11-28T00:00:00","userName":"Danielle B."},{"reviewId":"4f437118-0a7a-417b-9904-a9bf059959f7","range":0,"rating":5,"reply":"Thanks for the kind words, Phil! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.\r","replyTime":"2021-11-28T09:48:00","review":"Great service and communication!  Highly recommend!","source":"Google","submissionTime":"2021-11-27T00:00:00","userName":"Phil M."},{"reviewId":"1dd1e956-ad39-4486-b41e-43871daf236f","range":0,"rating":5,"reply":"Hi Tiara, thanks so much for the 5-star rating! We are stoked to hear Brenda was nice and able to provide you with a positive rental experience! As always, give us a call at 888-storage if you need anything. ","replyTime":"2021-11-30T11:55:00","review":"Brenda widhalm was so nice and explained everything we needed to no","source":"Google","submissionTime":"2021-11-27T00:00:00","userName":"Tiara R."},{"reviewId":"d24e795a-73a0-4871-b04e-eadfd1820edc","range":0,"rating":5,"reply":"Hi Tasha, thanks so much for your review! We are thrilled to hear your experience was enjoyable. We're glad Braden and Brenda were both helpful and knowledgeable. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-11-24T18:06:00","review":"Went to the Skelly location and had an enjoyable experience visiting  with Braden and Brenda. They were both helpful and knowledgeable. The storage areas are very nice and affordable.","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"Tasha B."},{"reviewId":"b382a00c-50dd-4b0f-a20f-4c8c8bc0f211","range":0,"rating":5,"reply":"Thank you for your feedback, Sarah! Providing renters with clean and secure facilities is our top priority. We're glad Brenda was able to meet your storage needs. Stop by our office if you need anything in the future!","replyTime":"2021-11-19T12:32:00","review":"Management is awesome. Brenda keeps her site clean and safe.","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"Sarah W."},{"reviewId":"8fafc61e-b852-4392-95ef-fde9195919b1","range":0,"rating":5,"reply":"Thank you for the kind remarks, Comic! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-11-19T15:49:00","review":"The staff was helpful and the facility was clean. I enjoy the interaction with Brenda and would highly recommend this storage facility. Keep up the great work.","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"Comic A."},{"reviewId":"622722de-0bf5-49b5-b5ad-24667e7a7fe9","range":0,"rating":5,"reply":"Jane, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-11-17T14:51:00","review":"Great prices, easy to rent, friendly staff","source":"Google","submissionTime":"2021-11-17T00:00:00","userName":"Jane T."},{"reviewId":"1890390c-1119-4ff2-8d8a-fac3b2b7ef4d","range":0,"rating":5,"reply":"Mark, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're glad our team was friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-11-06T13:42:00","review":"Reasonable prices,  friendly staff.","source":"Google","submissionTime":"2021-11-05T00:00:00","userName":"Mark H."},{"reviewId":"0bfdf6c8-1ee1-4b1b-b0a9-a83a279f67ce","range":0,"rating":5,"reply":"Hi Cherii. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if you need further assistance with your storage needs.","replyTime":"2021-11-05T14:05:00","review":"I had a wonderful experience today at this location! Precious was very knowledgeable and extremely helpful with helping me today! She was also pretty funny and made the experience easy peasy! I recommend this location if you wanna get in and out with out the hassle and if you wanna feel more at home!","source":"Google","submissionTime":"2021-11-04T00:00:00","userName":"Cherii T."},{"reviewId":"c309520d-60f6-46c6-8285-0811ed28ecd7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I enjoyed my experience at Extra Space Skelly  Dr. location.  Brenda was great. Very professional and helpful.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Brandy L."},{"reviewId":"e9bd3b31-4fb1-48cb-95f7-45cf70871ec3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I highly recommend this location.  Brenda was very friendly and helpful throughout the process from moving in to moving out. I would definitely store at the location again if needed.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Becky B."},{"reviewId":"11d70274-0fcb-4650-957d-87e3d07faba9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I highly recommend this location.  Brenda was very friendly and helpful throughout the process from moving in to moving out. I would definitely store at the location again if needed.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Rebecca B."},{"reviewId":"289beb61-5f9b-442f-9536-7b4282b0b45e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Love the staff. So polite and helpful. Definitely a place I’ll be recommending in the future.","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Andrew B."},{"reviewId":"f425e7c1-9ae0-436c-a570-375562c20952","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Very nice place the Lady is very nice","source":"Google","submissionTime":"2021-10-30T00:00:00","userName":"Sabrina W."},{"reviewId":"5a5a31c7-9604-4ab6-b221-6fe201cbf7ab","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda is the best! She was thorough and very knowledgeable. You deserve a raise.","source":"Google","submissionTime":"2021-10-29T00:00:00","userName":"Renee' P."},{"reviewId":"6d56a0bb-dda4-41b2-b834-83effe39a99c","range":0,"rating":4,"reply":"Hi Kalah, we're sorry to hear that you were unable to access your unit. During office hours, our facility manager is available on-site to assist you with any storage needs. Our gate hours are meant to provide you with convenient, extended access to your unit outside of normal office hours. If you have questions about your access, or would like to discuss whether or not 24/7 access is available, please call us at  (918) 622-8434.\r","replyTime":"2021-10-28T08:08:00","review":"Wish they were open past 10:00 p.m. it would be nice to access your stuff 24 hours a day but I suppose the security of the code entry locked gate is a nice feature.","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"Kalah P."},{"reviewId":"74963db0-3632-44ac-a224-2fc8ccd3999f","range":0,"rating":5,"reply":"Hi K, thank you for your review. We're glad Brenda was a delight to do a rental with, was friendly, and very professional! Stop by our office if you need assistance or have any questions. ","replyTime":"2021-10-28T12:40:00","review":"Brenda was a delight to do a rental with , she was friendly and very professional!","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"K K."},{"reviewId":"bf1fec14-3046-471c-9e6d-e5b5b7ba9552","range":0,"rating":5,"reply":"Thank you for the kind words, Shannon. We're glad Brenda helped you with all your needs. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-10-28T14:30:00","review":"Brenda is amazing. She helped me with all my needs. Will continue with all my needs with her.","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"Shannon M."},{"reviewId":"8b972c2a-3642-47b6-bbb6-d9ae452a7efd","range":0,"rating":5,"reply":"Thank you for your feedback, Caitlynn! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-28T17:04:00","review":"Clean and secure facilities. Very professional, accommodating and friendly staff","source":"Google","submissionTime":"2021-10-28T00:00:00","userName":"Caitlynn C."},{"reviewId":"65e0f6a1-aed1-4cad-b3b4-3edc712c6900","range":0,"rating":5,"reply":"Thanks for the review, Jeff! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-28T10:51:00","review":"She was fast, courteous ,and professional.   I would rent a unit again for shure.","source":"Google","submissionTime":"2021-10-27T00:00:00","userName":"Jeff F."},{"reviewId":"e551c6db-8b4d-49a8-8372-576bb94830a5","range":0,"rating":5,"reply":"Thank you for the review, Casey! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-15T11:42:00","review":"Great, nice and clean storage, I love it","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"casey c."},{"reviewId":"3d13bb95-2381-4758-b5c2-c71abefe0760","range":0,"rating":5,"reply":"Hello, Sara. Thank you for the review. We're so glad Brenda could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-01T12:38:00","review":"Brenda was amazing","source":"Google","submissionTime":"2021-09-30T00:00:00","userName":"Sara H."},{"reviewId":"c7567b2e-ec4e-426a-ba09-fb272938a4f0","range":0,"rating":5,"reply":"Hello, Pre. Thank you for the review. We're so glad Brenda could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-10-01T12:39:00","review":"Fast easy and Brenda was super friendly","source":"Google","submissionTime":"2021-09-30T00:00:00","userName":"Pre R."},{"reviewId":"f89924a6-5b6f-4aef-997e-9b1bb055d3ce","range":0,"rating":5,"reply":"Thanks for the awesome review, Maddie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.","replyTime":"2021-09-24T15:33:00","review":"EXTREMELY helpful and professional staff. They got me exactly what I needed right away and answered all my questions like pros.\nThank you guys!","source":"Google","submissionTime":"2021-09-24T00:00:00","userName":"Maddie R."},{"reviewId":"250ad468-82d9-4be0-a6cb-37840ad5ce0c","range":0,"rating":5,"reply":"Thanks for the kind words, Sylvia! We're glad Miss Brenda was easy to talk to and answered all your questions. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (918) 622-8434 if you need anything.\n","replyTime":"2021-09-24T17:48:00","review":"This was my first time using Extra Space Storage and I must say Miss Brenda provided exceptional service. She was easy to talk to, answer all my questions appropriately and provided quick service. I would highly recommend this company.","source":"Google","submissionTime":"2021-09-24T00:00:00","userName":"Sylvia L."},{"reviewId":"1c5221aa-5fea-4066-940e-9f04d070b59b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"what an amazing easily service. i talked to Brenda at the office and she was so knowledgeable, efficient, quick, helpful and friendly. they also have some extra locks and wrapping supplies to buy as well, if needed. 10/10 if i need another storage unit again, i will be using this service.","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Lyn L."},{"reviewId":"7a700366-15a8-4ee2-b947-44402d635797","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda made it easy and fast","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Mike S."},{"reviewId":"86af279f-7139-44fb-a170-e9e81b0c5788","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was super nice and made it super easy to do my rental","source":"Google","submissionTime":"2021-08-28T00:00:00","userName":"Jess H."},{"reviewId":"4ee0cfd1-5799-43df-b6a8-ef9fce53c76e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda, was very helpful in assisting me with getting the application and access for my son’s storage setup and complete. As well as giving guidance on what he needed to do now to gain access to his unit. Deloris Sparkman (Son: Isaiah)","source":"Google","submissionTime":"2021-08-25T00:00:00","userName":"Royal G."},{"reviewId":"0a7f304d-1ba5-4099-9c08-d5ec7b174170","range":0,"rating":5,"reply":"Deborah, we are so happy to hear that Brenda could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.\n\n","replyTime":"2021-08-13T12:35:00","review":"Brenda went out of her way to help me assess what storage unit would work for me.  She was very professional and answered all my questions.  I appreciated her time and commitment.","source":"Google","submissionTime":"2021-08-13T00:00:00","userName":"Deborah L."},{"reviewId":"5e8278f9-0889-403e-b4fd-2ace8f799c61","range":0,"rating":5,"reply":"Thank you Emma for the 5-star review.  We appreciate the feedback on Brenda at our Tulsa, OK Extra Space location.  Please reach out to your local office or call us at 888-storage if you have any questions. ","replyTime":"2021-09-04T13:28:00","review":"Brenda is always friendly and helpful when we come in.","source":"Google","submissionTime":"2021-08-07T00:00:00","userName":"Emma V."},{"reviewId":"be601b46-d3a2-4d5e-9c74-aec703aa2fe6","range":0,"rating":5,"reply":"Hi Sydney, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brenda! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-09-03T10:59:00","review":"Brenda was very knowledgeable and helpful!","source":"Google","submissionTime":"2021-08-07T00:00:00","userName":"Sydney D."},{"reviewId":"102c7f87-bd72-45fc-896d-a89990446230","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was Awesome helping me today! I always enjoy and appreciate her help.","source":"Google","submissionTime":"2021-07-23T00:00:00","userName":"Kimberly H."},{"reviewId":"abebf4c9-e638-4b83-ba0a-42f87a2ddeea","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Anytime I’ve communicated with Brenda, she’s not only been very friendly, but professional and effective in our business interactions.\nThank you!","source":"Google","submissionTime":"2021-07-14T00:00:00","userName":"Cynthia M."},{"reviewId":"851fd34a-c331-4cac-b44b-7f31bf2a4e0a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was Incredibly nice and very professional. Helped us get a unit in under an hour","source":"Google","submissionTime":"2021-07-12T00:00:00","userName":"Joanus F."},{"reviewId":"7cfcd519-0563-469f-98fb-bf102d6a621d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was so pleasant and helpful!!!! She made the rental process so easy!","source":"Google","submissionTime":"2021-06-30T00:00:00","userName":"Shayla H."},{"reviewId":"0db70b68-dd0b-437f-aad0-11065dc4650e","range":0,"rating":4,"reply":null,"replyTime":null,"review":"This is the storage for me,   it's big and it's nice and quiet.  A little difficult to find at first but once you find it...   You'll love it..!!!\n\nBrenda most definitely was my Saving Grace that day!!!","source":"Google","submissionTime":"2021-06-30T00:00:00","userName":"Sydney M."},{"reviewId":"e0929ea3-e0c4-478b-9e9f-5e49323a637f","range":0,"rating":3,"reply":null,"replyTime":null,"review":"Cleaner than most motels in Tulsa.  Sky motel is the worst..","source":"Google","submissionTime":"2021-06-27T00:00:00","userName":"Michael S."},{"reviewId":"382692c5-d50c-4c0c-8603-a6139155aac1","range":0,"rating":5,"reply":"Hi Henri, thank you for taking the time to share your experience with us. We know that our customers value secure facilities and professional staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-06-29T07:26:00","review":"As an out-of-state renter, I found this location to be reliable and safe. The management is professional and detail-oriented. Any questions I had were handled efficiently, and any issues that arose on their end were taken up with me ASAP and resolved swiftly. I started renting with the previous ownership, before it became Extra Space Storage, and the manager has been a constant asset through the changeover. I can't thank her enough.","source":"Google","submissionTime":"2021-06-25T00:00:00","userName":"Henri L."},{"reviewId":"3f4c8d0d-8fd1-4d42-b132-54bf3d993478","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was very professional and friendly. It was extremely hot and humid and Brenda took the time to make sure we were doing okay in the heat and that we had enough water. In my opinion she went above and beyond and truly cares about her customers.","source":"Google","submissionTime":"2021-06-18T00:00:00","userName":"Frank N."},{"reviewId":"600cf8e9-296b-4a95-8a75-c13a2d1a4190","range":0,"rating":5,"reply":"Kristeen, we are so happy to hear that Brenda could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-06-12T16:31:00","review":"Brenda is a super sweet lady. She was very knowledgeable and took time to show us the unit as well as all sell us some moving items we are going to need. She Made the process super fast and very pleasant will refer to friend.","source":"Google","submissionTime":"2021-06-12T00:00:00","userName":"kristeen p."},{"reviewId":"f223569d-3571-45a8-b842-1069e953148d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda is awesome she is so extremely helpful she needs a raise","source":"Google","submissionTime":"2021-06-11T00:00:00","userName":"Luke H."},{"reviewId":"c5e6a84e-42c6-4a7b-96e4-fede71317a2a","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Brenda was delightful and so helpful.\nI appreciated the information she gave me so I could feel secure using your storage company. Jo","source":"Google","submissionTime":"2021-06-10T00:00:00","userName":"Jo A."},{"reviewId":"0215ed68-03f2-4638-ab39-664472154379","range":0,"rating":5,"reply":"Thank you for the review, David! We pride ourselves on having a friendly, accommodating staff and are so happy Brenda was able to assist you! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-06-10T18:57:00","review":"Brenda was very helpful and friendly. She informed us on what to expect when we arrived. Coming from out of state she inquired how our trip was going. Very personable and friendly.","source":"Google","submissionTime":"2021-06-04T00:00:00","userName":"David M."},{"reviewId":"24082cd5-7c6f-4426-bc1e-c3d2a87aa5ab","range":0,"rating":5,"reply":"Thank you for the review, Randy! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-06-04T14:28:00","review":"Awesome service and great customer service","source":"Google","submissionTime":"2021-05-29T00:00:00","userName":"Randy S."},{"reviewId":"30ec92cc-fd79-4c68-84d9-40f8840ab182","range":0,"rating":4,"reply":"Hi Tony, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-06-02T14:56:00","review":"Good customer service. Clean facility. Most importantly they didn’t change my rate! So far so good!","source":"Google","submissionTime":"2021-05-27T00:00:00","userName":"Tony M."},{"reviewId":"ef8c112a-2405-47a8-bdb9-1cf98f07c440","range":0,"rating":5,"reply":"Hi Kara, thank you for your review. We're glad Brenda was very polite, professional, and cut your old lock. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-06-01T14:28:00","review":"Brenda was very Polite & professional. I’ve never seen a woman handle a Skil saw so elegantly. She cut my old lock after I couldn’t get my keys to my storage, right after she checked my Drivers License & had me sign a waver to cut it. Thanks for taking great care of us. ??????","source":"Google","submissionTime":"2021-05-26T00:00:00","userName":"Kara W."},{"reviewId":"d0b13416-2bee-4bd0-85e2-0405cc73ccfc","range":0,"rating":4,"reply":"We think Brenda is great too! Thanks for the positive review, Rex. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-05-31T14:26:00","review":"Very good, Brenda was excellent","source":"Google","submissionTime":"2021-05-26T00:00:00","userName":"Rex B."},{"reviewId":"868f8a20-1c63-4feb-b780-6b1a23e13293","range":0,"rating":5,"reply":"Hi Mike, thank you for your review. We're glad Brenda was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-05-21T15:49:00","review":"It a very good thank you Brenda.","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Mike G."},{"reviewId":"52346d43-e82f-4840-9ad5-668567a55669","range":0,"rating":5,"reply":"Hi Gerald, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2021-05-22T08:32:00","review":"Extra Space Tulsa has been extremely helpful, I'm retired & recently had my bank acct hacked, I was very worried about losing my stuff in my locker but your Manager worked with me under the circumstances, this was real customer service!!  No matter where I go I'll use your company!","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Gerald L."},{"reviewId":"4ec5b5c0-409d-49c6-9c8c-19e0d0997297","range":0,"rating":5,"reply":"Hi Sophia, thanks so much for your review! We are thrilled to hear your experience with Brenda was positive and are always here to help with your storage needs! Thank you for choosing Extra Space Storage.?Give us a call at (918) 622-8434 or stop by the office if you need anything!\n","replyTime":"2021-05-22T08:51:00","review":"I'm probably one of the worst customers because I'm so busy in my life that I forget to pay my storage unit so they have to call me to get payment every 2 to 3 months. They've been amazing at working with me and not auctioning off my stuff. Brenda has been amazing at working with me when I needed a week or 2 extra to pay off past due balances as well.","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Sophia S."},{"reviewId":"b418c4ca-8c97-4de6-993f-672e0041e36d","range":0,"rating":5,"reply":"Thank you for the kind words, Juan! We're committed to providing excellent customer service. We're glad our manager gave you a tour of the different size units and the pricing and was very detailed. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2021-05-11T14:24:00","review":"This is my 1st time having to ever get my own storage and I will say that I am very satisfied with the service that I was provided.\nThe person that help me With the least gave me a ture of the different size units and the pricing.\nHe was very She was very detailed when helping me.\nI will recommend anyone to store their.","source":"Google","submissionTime":"2021-05-10T00:00:00","userName":"Juan R."},{"reviewId":"d250d2da-d1ec-4fd4-942b-6f7d09594fa1","range":0,"rating":5,"reply":"We think Brenda is great too! Thanks for the positive review, Merkon. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (918) 622-8434 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\n","replyTime":"2021-05-10T08:25:00","review":"Pro:Brenda and her amazing hospitality and the units are in good shape.\nCon:Kinda high priced compared to others, but for this buyer , it's worth it this time.\nThank you ??","source":"Google","submissionTime":"2021-05-07T00:00:00","userName":"merkon w."},{"reviewId":"e42747f3-c18b-4111-92c6-ac29e3a0afad","range":0,"rating":5,"reply":"Thanks, Adrian. We are thrilled you had a great experience with Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2021-04-26T18:32:00","review":"Was a great experience was in and out in less then 15 min great customer service.","source":"Google","submissionTime":"2021-04-24T00:00:00","userName":"Adrian C."},{"reviewId":"726656d6-1a42-4e96-80f2-f67f7fa69612","range":0,"rating":4,"reply":"Jason, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-04-24T11:51:00","review":"Reasonable price","source":"Google","submissionTime":"2021-04-21T00:00:00","userName":"Jason R."},{"reviewId":"0f997172-6c12-4732-aec2-b67b7e07a320","range":0,"rating":5,"reply":"Hello Gerald. Thank you for your review. Your message has been forwarded to your local facility and a manager will be reaching out to you soon. We recommend that you do not share your gate code on this public platform as it is accessible for anyone to see. For immediate assistance, please call us at 888-786-7243.","replyTime":"2021-01-29T18:41:00","review":"So far with such a short time since you acquired  this property my impression has been very good.  I plan to continue my rental, I'm a little confused: is the gate access 00001180 or 4677* I've seen both shown??\nWaiting your reply!","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Gerald L."},{"reviewId":"2f7dbabd-e144-48a5-aa26-5a5d4a3343e5","range":0,"rating":5,"reply":"Hi Angela, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you need anything else!","replyTime":"2021-01-29T11:31:00","review":"Very clean and well-maintained!","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"Angela F."},{"reviewId":"fa222822-ec94-4d1c-a0e8-52007e9ee224","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I was looking for a location that was close to home and reasonable. The staff was friendly and informative. The units I viewed were very clean and I would definitely recommend to anyone looking for a storage facility in the area.","source":"Google","submissionTime":"2021-01-25T00:00:00","userName":"Vanessa F."},{"reviewId":"0ebb053c-9927-47d8-b677-93bb1e5b2c30","range":0,"rating":5,"reply":"Thank you for the review, David! We pride ourselves on having a friendly, accommodating staff and are so happy Brenda was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-01-23T14:10:00","review":"Brenda (the manager) is very accommodating and helpful!","source":"Google","submissionTime":"2021-01-21T00:00:00","userName":"David S."},{"reviewId":"5ad5dc14-197b-4e3f-9ba8-056e96f12a14","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at 888-STORAGE if there is anything, we can do to assist you, Plmkrzyray.  ","replyTime":"2021-01-14T09:53:00","review":"Pretty neat place. Manager is nice.","source":"Google","submissionTime":"2021-01-13T00:00:00","userName":"Plmkrzyray"},{"reviewId":"9255a9f4-e385-42a5-88f8-a441f26bff47","range":0,"rating":5,"reply":"Hi Natasha, thank you for your review. We're glad our team was helpful and quick at doing their job. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-12-23T07:55:00","review":"The new management girls we met today were incredibly helpful and quick at doing their job, even with it being their first week since taking over management of the unit. Thank you, ladies!","source":"Google","submissionTime":"2020-12-21T00:00:00","userName":"Natasha S."},{"reviewId":"b8049bb4-7684-4c55-b890-ce20646eaa6e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The Manager, Robin, has ALWAYS been very Helpful Anytime I had ANY Issues. Very  Clean, Professionally Run Facility.","source":"Google","submissionTime":"2020-09-15T00:00:00","userName":"William W."},{"reviewId":"2b6d6a95-9abf-4a4e-8186-5290c27ccb73","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The office personnel are very friendly and professional. They answer all questions and provide a pleasant rental experience. My items have been in storeage for several months and every time that I stop by everything is safe and secure!","source":"Google","submissionTime":"2020-09-08T00:00:00","userName":"LaTawna F."},{"reviewId":"b4a199ac-df1d-490e-ad39-aa18ca7cb504","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great because experience overall. Tidy and secure. Good customer service, I've only dealt with Joseph and have nothing but good things to say. Will continue to rent here while I'm in between home","source":"Google","submissionTime":"2020-05-23T00:00:00","userName":"Steven H."},{"reviewId":"fd244c4f-d30d-4fd7-8c81-13a59c9fb8a4","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The manager is hands down the very most professional in every area of management. I'll not be in unit much longer but wanted to give 5 stars to owners who hired this manager and of course 10stars to the manager . 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