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We're glad to hear that Amanda has been so helpful, and we'll be sure to share your kind words with her and the team at Extra Space Storage.","replyTime":"2026-10-20T13:10:00","review":"Amanda has been very helpful! Thank you!","source":"Google","submissionTime":"2026-10-20T00:00:00","userName":"Kathleen B."},{"reviewId":"47573429-96e6-48ef-9504-a7159b88cd4d","range":0,"rating":4,"reply":"Thank you, Max, for sharing your experience with Extra Space Storage! We're glad to hear that your move-in went smoothly and that you appreciated our team's support and rates.","replyTime":"2026-10-18T15:53:00","review":"Easy to move in, good rates, great support. My only pet peeve is having to enter your code every time you want to use the elevator which is more of an annoyance but probably a helpful security measure!  Otherwise flawless.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Max K."},{"reviewId":"4e4dea47-38a3-472f-b348-d09dec0c7a19","range":0,"rating":5,"reply":"Mackenzie, thank you for sharing your experience with Extra Space Storage. We are glad to hear that your move-in and move-out processes were smooth and that our facility was clean and easily accessible. We will certainly pass along your kind words to Brittany O and the team.","replyTime":"2026-10-13T11:18:00","review":"I booked my unit online. When I got to the location the facility was clean and organized and easy to access. Upon move out I was charged and they were able to refund me because I was moved out before the day my payment was due. Thank you so much Brittany O!","source":"Google","submissionTime":"2026-10-13T00:00:00","userName":"Mackenzie B."},{"reviewId":"221395bd-c8a4-4540-b324-8bf2992ebfa7","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We are glad to hear Amanda and Brittany helped you find the right unit for your needs and provided helpful resources. We will be sure to share your kind words with them and the team. We appreciate your support!","replyTime":"2026-10-13T10:56:00","review":"Amanda & Brittany were awesome. They both helped me locate a storage unit to fit my needs, within my price point. I was provided great information and resources on multiple moving companies. Great staff, clean facility. I’m glad I chose this location and company!","source":"Google","submissionTime":"2026-10-13T00:00:00","userName":"Afifa H."},{"reviewId":"c4ea7559-ba27-4d68-b1e6-a0c18191f116","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled Amanda provided excellent service and made your storage experience stress-free. Happy holidays!","replyTime":"2025-12-20T09:22:00","review":"Thanks to Brittany o she was very polite she answered all my questions she made me feel important her hospitality was phenomenal. I will be staying with extra space storage because of the great deals but especially because of the employees such as Brittany o that makes you feel important listens to everything that you have to say she was very understanding very professional. I will be recommending others to also be able to have the experience that I had with extra space storage and Brittany O . Thank you extra space storage thank you Brittany o give that woman a raise LOL.","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"bernard c."},{"reviewId":"7628651c-3cad-4a71-8238-96059f2bcb83","range":0,"rating":5,"reply":"We appreciate you taking the time to leave a rating, De! Your feedback means a lot to our team.","replyTime":"2025-06-19T15:58:00","review":"It had been awhile since I had entered my storage.  Upon entering the building one of the employees took the time to not only look up my code that I had forgotten but also showed me how to use it I the elevator. I was very thankful.","source":"Google","submissionTime":"2026-09-27T00:00:00","userName":"De A."},{"reviewId":"cbe03388-45b0-41ba-be48-9531c8cecfc6","range":0,"rating":5,"reply":"Thank you for your wonderful review, Brian! We're so glad to hear that our Extra Space Storage facility is always clean and that Amanda has provided you with pleasant and prompt assistance over the past three years. We will be sure to share your kind words with Amanda and the team. We appreciate your long-term support!","replyTime":"2026-09-11T09:22:00","review":"Place is always clean. Amanda is pleasant and promptly answers the few questions I’ve had in the three years we’ve rented.","source":"Google","submissionTime":"2026-09-11T00:00:00","userName":"Brian C."},{"reviewId":"94b4ed95-4b8a-4d59-a225-7dd3974f8249","range":0,"rating":5,"reply":"Thank you for your review, Andrew! We're glad to hear that Brittany O and Amanda were so pleasant and helpful. We'll be sure to share your kind words with them and the team. We appreciate your recommendation!","replyTime":"2026-09-08T12:39:00","review":"Brittany O and Amanda were so pleasant and extremely helpful.  Would recommend to anyone.","source":"Google","submissionTime":"2026-09-08T00:00:00","userName":"Andrew P."},{"reviewId":"801a3782-dd22-4861-9a8b-3ca71162486c","range":0,"rating":5,"reply":"Thank you for your wonderful review, Nicolette! We're so glad to hear that Amanda provided you with such great assistance, explaining everything clearly and helping you through the process at Extra Space Storage. We will be sure to share your kind words with Amanda and our team.","replyTime":"2026-09-04T08:59:00","review":"Amanda was great!! She explained everything and helped us through the process!!","source":"Google","submissionTime":"2026-09-03T00:00:00","userName":"Nicolette D."},{"reviewId":"f251c64a-b150-42f6-9793-a2f187185743","range":0,"rating":5,"reply":"We are glad to hear about your excellent experience with Extra Space Storage. Thank you for sharing your positive feedback, Deb. ","replyTime":"2026-08-25T10:01:00","review":"We had an excellent experience with Extra Space Storage over the several years we stored our belongings there. The team consistently provided high-caliber, friendly service and was especially helpful when we faced a challenging situation that required providing access to known individuals when we could not be there ourselves. They made the entire process seamless and effortless, which we greatly appreciated.\n\nThe facility has always been exceptionally clean, well lit, easy to navigate, and kept at a comfortable temperature year-round. Most importantly, the staff was consistently responsive, professional, and genuinely helpful. We are very grateful for the excellent care and service we received over the years and would highly recommend Extra Space Storage.","source":"Google","submissionTime":"2026-08-25T00:00:00","userName":"Deb D."},{"reviewId":"1333b120-6aa4-46e5-a351-a8d6765ee7a9","range":0,"rating":5,"reply":"We're honored to hear about your positive experience at our Media location. We strive to provide excellent service and are glad to hear that Rob was able to assist you. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-11T18:23:00","review":"Today my first day using the Media location and it was actually a pleasure. Rob in the office was super helpful with directions, instructions, and some good advice on the locks and backing into the location. He also got the lock charge reversed since I had a lock. Outstanding as I was new to the location. Location is also super easy to get to and very clean and easy to navigate.\n\n8/20/26 Today Amanda helped me out a lot after I was late getting to the gate and was inquiring about adding 24 hour access and she helped me get that setup. Great experience!","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Bob"},{"reviewId":"b0f89fc6-ffd6-4768-829c-76d8d3d25d55","range":0,"rating":5,"reply":"Thank you for sharing that Extra Space Storage feels like a safe place for your belongings. We appreciate your trust in us, Elliott. ","replyTime":"2026-08-20T09:41:00","review":"Very safe place to secure your extra stuff!","source":"Google","submissionTime":"2026-08-20T00:00:00","userName":"Elliott M."},{"reviewId":"2da36289-8e0f-4034-819c-830f23c063f7","range":0,"rating":3,"reply":"We are grateful for your positive feedback about our clean, organized facility and convenient loading bays. We appreciate your input about the door codes.","replyTime":"2026-01-23T07:56:00","review":"First time using a large interior storage building like this, and I was pleasantly surprised. It is clean, well laid out, and very well organized. I like the large bays that you can pull into for loading and unloading, and the numerous flat carts available. The only downside at this point- it’s annoying that you have to use the code to pass through every door, entrance, and elevator, especially if you have multiple trips.  Overall, it was a good experience, would have been a four star…until I got the second bill. We signed up for a four month promo code rate. I didn’t realize the monthly rate after that would be DOUBLE.  There was nowhere in the contract that indicated it might be that much. It felt  like a bait and switch.  So, be aware of that.","source":"Google","submissionTime":"2026-08-15T00:00:00","userName":"Janet D."},{"reviewId":"49359ebe-a4a0-478d-a72c-136eeb034ead","range":0,"rating":5,"reply":"Thanks, Tracy! Clean, secure, and excellent service are standards we take pride in maintaining. We look forward to continuing to serve you.","replyTime":"2026-08-01T12:20:00","review":"Clean, spacious, secure and managed with excellence. Superb customer service!","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Tracy P."},{"reviewId":"9da95a9a-6b82-49ff-af84-e441e0c1ddf2","range":0,"rating":5,"reply":"We are honored to hear you're very happy with your experience. Thank you, Trina!","replyTime":"2026-07-31T12:28:00","review":"Very happy with my experience here!!!","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"trina d."},{"reviewId":"278778c8-3ba2-4864-b82c-72bade4f9092","range":0,"rating":5,"reply":"We deeply cherish your kind words, Ashley! Knowing you loved your experience means everything to us at Extra Space Storage.","replyTime":"2026-07-31T13:30:00","review":"Loved my experience here. Would rate more stars if I could","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Ashley S."},{"reviewId":"4a31b4cb-7f0f-468d-9904-ee945e10611e","range":0,"rating":5,"reply":"Matt, we are privileged to hear you enjoyed our clean facility, great staff, and easy rental process. Your experience reflects our commitment to modern, secure storage.","replyTime":"2026-07-27T14:25:00","review":"Super clean. Great office staff. Modern space with great security. Easy rental process.","source":"Google","submissionTime":"2026-07-27T00:00:00","userName":"Matt B."},{"reviewId":"aa0705a7-842b-4a2f-a72a-2607d0561fef","range":0,"rating":5,"reply":"We greatly appreciate your feedback, alexi! Glad Amanda made your experience a great one. We'll be sure to pass along the kind words!","replyTime":"2026-07-22T09:22:00","review":"Great experience! Amanda was a huge help!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"alexi t."},{"reviewId":"22837caf-36fc-4264-9fe6-6c2f47841fed","range":0,"rating":5,"reply":"Thank you for taking the time to share this! We're glad our team was helpful and knowledgeable in meeting your needs, Sandra.","replyTime":"2026-07-10T10:11:00","review":"Customer service was was helpful and knowledgeable with what I needed","source":"Google","submissionTime":"2026-07-21T00:00:00","userName":"Sandra E."},{"reviewId":"cc5a1a91-dcff-4a8c-947d-5437e15569fa","range":0,"rating":5,"reply":"AP, we're delighted to hear that Amanda was very helpful! Thank you for your feedback.","replyTime":"2026-07-01T09:36:00","review":"Amanda was very helpful!!","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"A P."},{"reviewId":"e981b3d9-8af3-4333-9268-c29d6fa7c21e","range":0,"rating":5,"reply":"We are delighted to hear that Amanda was super helpful and that the space is very clean. Thank you for sharing your experience Kara.","replyTime":"2026-07-01T09:35:00","review":"Amanda was super helpful.  Gave us a tour and explained pricing and other relevant details.  The space is very clean.","source":"Google","submissionTime":"2026-07-01T00:00:00","userName":"Kara P."},{"reviewId":"8de3b65c-fe65-4dc5-b82b-903ccc1a0f19","range":0,"rating":5,"reply":"Thank you for your review, Elizabeth! We're glad cleanliness and your overall experience stood out. We look forward to serving you again!","replyTime":"2026-06-27T14:42:00","review":"Very clean. Everything was great. I would definitely use them again if the need arose.","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Elizabeth R."},{"reviewId":"9285bedd-ea86-45d3-a0d1-74e9c1522164","range":0,"rating":5,"reply":"Thanks, Caroline! Glad the space, supplies, and staff hit the mark. We appreciate the recommendation!","replyTime":"2026-06-12T17:19:00","review":"Very clean, easy to navigate. Online signup easy. Nice supply of boxes, bubble wrap and tape. Very friendly and helpful staff. Highly recommend!!","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Caroline K."},{"reviewId":"3db985f4-468f-4dfc-9c69-49cfc164a559","range":0,"rating":5,"reply":"Thank you for your feedback, Barbara. We’re glad to hear the team was friendly and helpful and that you found the facility clean and well maintained. We appreciate your kind words and are happy you had a positive experience with us.\n","replyTime":"2026-06-10T07:38:00","review":"Extra Space storage in Media has been great to work with from beginning to end. Staff is friendly and helpful. The facility is clean. It was a good experience for me.","source":"Google","submissionTime":"2026-06-10T00:00:00","userName":"Barbara R."},{"reviewId":"7163a6fe-1d09-4a91-a838-2baffe1273cc","range":0,"rating":5,"reply":"Tina, we are happy to hear you had no problems and we could help with cost savings!","replyTime":"2026-06-09T14:54:00","review":"No problems and even helped me with cost.","source":"Google","submissionTime":"2026-06-09T00:00:00","userName":"Tina S."},{"reviewId":"7487e96d-62c6-457f-a296-a869f3c75445","range":0,"rating":5,"reply":"We're delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing Claudia!","replyTime":"2026-06-03T09:57:00","review":"Incredibly helpful and kind when I was confused on how to access my unit, find my unit, etc.","source":"Google","submissionTime":"2026-06-03T00:00:00","userName":"Claudia K."},{"reviewId":"6b8e82cc-49ba-4cac-9bb0-06542c77e4cb","range":0,"rating":3,"reply":"We will consider your comments about pricing. Thank you, A 2, for noting our clean facility and responsible managers.","replyTime":"2026-05-31T11:37:00","review":"Clean, safe with responsible, alert managers. Only complaint is headquarters raises the monthly regularly. The initial rate was excellent. Two years later, it had gone up 60%. I moved out & put items in a more affordable facility.","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"A 2."},{"reviewId":"8bb209a5-11c9-4157-aee8-3d818faf6727","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thanks, John, for highlighting our clean facility and Amanda's helpful service.","replyTime":"2026-05-31T10:49:00","review":"Extra Space Storage is a very clean and up-to-date storage area offering indoor storage that actually allows you to drive into the building to load and unload. Amanda was extremely helpful and she was a major part of our decision to rent our storage unit.\nThanks,\nJohn and Lee Ann Conran","source":"Google","submissionTime":"2026-05-30T00:00:00","userName":"John C."},{"reviewId":"f920efdc-c1cd-41c5-b4de-b82d1afdc479","range":0,"rating":5,"reply":"Thank you for your wonderful feedback Richard! We're glad our property stays clean and that Amanda provides knowledgeable, courteous service.","replyTime":"2026-05-29T08:15:00","review":"Entire property is always very clean.\nAmanda is the best, knowledgeable, courteous and friendly","source":"Google","submissionTime":"2026-05-29T00:00:00","userName":"richard c."},{"reviewId":"f5f63f6b-2128-4de4-b9dd-8dc3cb6cb631","range":0,"rating":5,"reply":"Mark, we are honored to hear Amanda provided professional, informative service. Thank you for recognizing her as an asset to Extra Space Storage.","replyTime":"2026-05-22T08:24:00","review":"Your establishment is very sufficient and clean, we at Land Vending think Amanda is very professional and very informative with Extra Space services.\nShe very courteous and patient, she’s an asset to this company.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Mark R."},{"reviewId":"ce32c285-8acb-4dbe-a12a-e0d5b6d8614c","range":0,"rating":5,"reply":"Marshall, thank you for recognizing Amanda's professional service. We're thrilled she made such a positive impression on Land Vending.","replyTime":"2026-05-22T08:36:00","review":"Marshall from Land Vending appreciates the customer services from Amanda. She is very professional, courteous and informative. She is truly an asset to this company","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Marshall R."},{"reviewId":"a7d05108-7408-4033-bad1-7a56b9c9116e","range":0,"rating":5,"reply":"Denise, we are pleased to hear Amanda and her team provided exceptional service. Thank you for choosing our clean, convenient location!","replyTime":"2026-05-22T08:31:00","review":"Amanda and her team are exceptional. We are glad we chose this location to rent space. It’s clean and convenient.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Denise R."},{"reviewId":"9fdb2e88-bb45-466a-a573-92b1dbf3cb91","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Naomi! Thrilled Amanda provided excellent service and you appreciate our clean, organized facility.","replyTime":"2026-05-22T12:10:00","review":"We have had a great experience renting at Extra Space Storage. Amanda has advised and been so helpful.\nThe facility is organised and very clean.","source":"Google","submissionTime":"2026-05-22T00:00:00","userName":"Naomi s."},{"reviewId":"69f1c407-8034-4fc8-ba2b-ef8c0e2dc85c","range":0,"rating":5,"reply":"Your positive feedback about Brittany's outstanding service means everything to us. Thanks for recommending Extra Space Storage, Tim!","replyTime":"2026-05-05T10:30:00","review":"Brittany O. did an outstanding job explaining all the nuances regarding our rental! She was courteous, engaging and informative...a real pleasure to work with! I would definitely recommend her and Extra Space Storage!","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Tim W."},{"reviewId":"8b14fd9c-24ea-472b-a9e8-08a5986e559a","range":0,"rating":5,"reply":"We are delighted to hear about your great experience Xavier! Thanks for highlighting our clean, safe facility and Brittney's professional service.","replyTime":"2026-04-20T12:44:00","review":"This ExtraSpace Storage is a new building. They keep it very clean and safe. I had to change my unit because it was too small and Brittney O. helped me. She was super cordial, professional and kind! Great experience. I would highly recommend this storage facility!","source":"Google","submissionTime":"2026-04-20T00:00:00","userName":"Xavier D."},{"reviewId":"3c3df2f8-da83-4c56-ba75-7b88a3388d1b","range":0,"rating":3,"reply":"Thank you for your feedback, Jodi. We’re glad to hear you found the facility clean and accessible. We also appreciate your comments regarding pricing and will share your feedback with management.\n","replyTime":"2026-04-19T15:55:00","review":"Facility was easily accessible and clean.  I do think they increase their rates steeply and quickly once you are a customer.","source":"Google","submissionTime":"2026-04-19T00:00:00","userName":"Jodi R."},{"reviewId":"ea7f2d82-1e57-42a1-a129-6fe4b6723597","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Mansoor! We're glad you experienced great service with Extra Space Storage.","replyTime":"2026-04-10T09:25:00","review":"Great service","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"mansoor r."},{"reviewId":"e9f91742-a1fa-40c4-b783-bbc4ef39f8fe","range":0,"rating":5,"reply":"Your review is appreciated. We're privileged to have provided you with a clean and nice storage experience. Thank you for recommending us, Don. ","replyTime":"2026-03-19T11:03:00","review":"rented in Media for almost 3 years, clean place and nice people, couldn't complain even if i wanted to. i highly recommend. Amanda the mangager was very helpful and courteous","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Don S."},{"reviewId":"da1a1a5e-5bbd-4ea7-a02d-0e7c4e62d8c7","range":0,"rating":5,"reply":"Thank you for your review, Taylor. We are glad to hear that you had an easy, quick, and clean experience at our Extra Space Storage location. Amanda will be pleased to hear your feedback.","replyTime":"2026-03-19T11:03:00","review":"Easy, quick and clean. Happy to use this location. Amanda was very helpful in getting me setup. Took less then 15 minutes to do everything.","source":"Google","submissionTime":"2026-03-19T00:00:00","userName":"Taylor D."},{"reviewId":"afcccf13-5543-4120-be6e-f848fe8d6eed","range":0,"rating":5,"reply":"We are glad to hear that you found our staff customer-friendly and the location clean. Thank you for your feedback, Ern!","replyTime":"2026-03-15T15:54:00","review":"The staff was very customer friendly! Location is clean! Thank you!","source":"Google","submissionTime":"2026-03-15T00:00:00","userName":"Ern M."},{"reviewId":"db38c165-c2d8-433b-bcab-f64fb914170f","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Brittany's exceptional service and the clean, easy-to-navigate facility make us proud.","replyTime":"2026-02-28T14:48:00","review":"Very clean , bright hallways easy to enter and navigate I get lost a lot but this location is the easier to get around. The office is clean as well. The staff is very nice Brittany is very knowledgeable for a new assistant I thought she had worked a longtime here but she said only a couple months. Great personality easy to talk to and very patient with my mom who is very old. Went out of her way to help my mom with her lock, and although I called to let her know i would come.  She  took initiated to help her the boxes on the cart as well can’t thank her enough.  Highly recommend storing here.","source":"Google","submissionTime":"2026-02-28T00:00:00","userName":"Cyette L."},{"reviewId":"38f6f7c6-4327-4f3a-8c42-db3d33c4f928","range":0,"rating":5,"reply":"Thanks for your positive feedback, Julia! Your review is appreciated.","replyTime":"2026-01-31T16:07:00","review":"Such a great place for storage","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Julia M."},{"reviewId":"24d95996-a1d6-4691-a4b9-5713d7988247","range":0,"rating":5,"reply":"Thank you Alyssa! Thrilled Amanda provided excellent service and you found our facility clean. Welcome to Extra Space Storage!","replyTime":"2026-01-31T16:07:00","review":"Amanda helped me with all my questions , & this place is very very clean , !\nIt was an in and out experience, & and got some more knowledge on storage than I did before walking in the door . I’m very happy to get a unit at this facility thanks to awesome Amanda ! I’d 100% recommend if you’re looking for a unit , 10/10 !!! ??","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Alyssa B."},{"reviewId":"ff157cd7-36bd-433e-bd3c-3c744defffa2","range":0,"rating":5,"reply":"We are glad to hear Amanda provided professional service and you found our facility clean and secure.","replyTime":"2026-01-28T13:35:00","review":"Well, run storage facility with a clean, secure property and efficient operations. Amanda is a strong point of contact, professional, responsive, and easy to work with.","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Frank W."},{"reviewId":"f69117a6-ef06-4961-9653-7c0e2a575e00","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Zach! Thank you for recognizing our commitment to great service and availability.","replyTime":"2026-01-28T15:31:00","review":"Great service and always available to help!","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Zach"},{"reviewId":"6b37d463-cb22-4260-afaf-c56d504ebbcb","range":0,"rating":4,"reply":"We are grateful for your positive feedback about our clean, organized facility and convenient loading bays. We appreciate your input about the door codes.","replyTime":"2026-01-23T07:56:00","review":"First time using a large interior storage building like this, and I was pleasantly surprised. It is clean, well laid out, and very well organized. I like the large bays that you can pull into for loading and unloading, and the numerous flat carts available. The only downside at this point- it’s annoying that you have to use the code to pass through every door, entrance, and elevator, especially if you have multiple trips.  Overall, though a good experience","source":"Google","submissionTime":"2026-01-22T00:00:00","userName":"Janet D."},{"reviewId":"a75f7aa9-2ba7-4330-b7b2-a9c8ead02422","range":0,"rating":5,"reply":"Thanks for the excellent feedback! We're glad you found our service clean and efficient.","replyTime":"2026-01-13T13:27:00","review":"Excellent service!  Highly recommend. Clean and efficient.","source":"Google","submissionTime":"2026-01-13T00:00:00","userName":"Julie H."},{"reviewId":"5d613c99-9255-4ff4-aba5-c20e4b6d23d2","range":0,"rating":5,"reply":"We are ecstatic to hear about your delightful experience with David! Thank you for recognizing his knowledge and service.","replyTime":"2026-01-05T14:32:00","review":"We stopped by the Media  Extra Space today for information. We spoke to David, and it was a truly delightful experience. He was very knowledgeable, helpful and personable. He is what all people in a customer service role should be. The facility is beautiful and very clean. It was an excellent interaction. We're very happy to have a new storage place!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Mary A."},{"reviewId":"b26bf739-4fc1-4f3d-a561-40b15391d877","range":0,"rating":5,"reply":"Thank you for your wonderful feedback about David's courteous and professional service! We appreciate your recommendation.","replyTime":"2026-01-05T18:53:00","review":"David was courteous, professional, knowledgeable and super-helpful to us. We will recommend your company!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Marisa G."},{"reviewId":"f2891c18-c87d-4e4f-8b71-fd317943c187","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our location, clean units, and staff!","replyTime":"2026-01-05T18:36:00","review":"Great location. Nice, clean, and spacious units. Excellent staff!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Inga W."},{"reviewId":"e9cdbceb-ce24-49ff-a89a-11f833b67bb0","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with our location, clean units, and staff!","replyTime":"2026-01-05T18:36:00","review":"Great location. Nice, clean, and spacious units. Excellent staff!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Inga W."},{"reviewId":"bd7cdfbf-4e5c-4a7d-a2b9-f1b9e78c53e8","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled you had such a great experience with our storage service.","replyTime":"2025-12-31T12:58:00","review":"Best service ever","source":"Google","submissionTime":"2025-12-31T00:00:00","userName":"Alana K."},{"reviewId":"03e24b2e-a485-4f81-8543-25ba4b81a2ed","range":0,"rating":5,"reply":"We greatly appreciate your feedback about our clean, well-maintained facility and fantastic customer service. Your thumbs up means everything!","replyTime":"2025-12-29T13:27:00","review":"Clean, well maintained, easy access. The customer service is fantastic. Two thumbs up.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Absinthe H."},{"reviewId":"21f778ca-7f84-4a96-86fb-41be26f95c6e","range":0,"rating":5,"reply":"We are pleased to hear you found our facility clean with helpful staff. Thanks for choosing Extra Space Storage!","replyTime":"2025-12-13T07:55:00","review":"Very nice and clean and the staff is very helpful...","source":"Google","submissionTime":"2025-12-12T00:00:00","userName":"Kay111"},{"reviewId":"0b673652-e59a-42ac-9d3b-baf8d1d76bc6","range":0,"rating":5,"reply":"Thank you for sharing your experience! We're thrilled our team provided excellent customer service and went above and beyond to help you.","replyTime":"2025-12-11T17:27:00","review":"Customer service is excellent. I find them going out of their way to help. Communication and a helping hand are awesome. It happened to me today, and when I became a client the day of registration.","source":"Google","submissionTime":"2025-12-11T00:00:00","userName":"Lindell W."},{"reviewId":"40153e28-73e8-4e5c-b463-b8d5a65f96a6","range":0,"rating":5,"reply":"We apologize for Brittany O's subpar service with your unit issues. We'll address this directly. Please call (610) 572-7077.","replyTime":"2025-12-08T08:06:00","review":"Brittany O provided subpar customer service during my assistance with my unit’s issues.","source":"Google","submissionTime":"2025-12-08T00:00:00","userName":"Kwei Q."},{"reviewId":"2ff4772c-34d0-4dc9-8f36-5d33499ba314","range":0,"rating":5,"reply":"Thank you for highlighting Amanda's professionalism! We're thrilled she made your storage experience smooth and easy.","replyTime":"2025-12-04T16:12:00","review":"Amanda was very helpful and professional. She made sure I had an easy experience, everything went super smooth!","source":"Google","submissionTime":"2025-12-04T00:00:00","userName":"Kairi S."},{"reviewId":"81acb2bb-44bb-4e4e-9ea9-89144d427520","range":0,"rating":5,"reply":"We are thrilled to hear that Amanda provided great service and you found our storage space clean!","replyTime":"2025-12-04T17:40:00","review":"Amanda was great and the storage space was very clean.","source":"Google","submissionTime":"2025-12-03T00:00:00","userName":"Joan B."},{"reviewId":"53adc8ed-a587-4717-ae7e-d11385921c8f","range":0,"rating":5,"reply":"We are pleased to hear you found the right size and appreciated our helpful service. Thank you for recommending us!","replyTime":"2025-11-25T07:53:00","review":"Very helpful with finding the right size for my service very pleasant and helpful highly recommend","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"Donald K."},{"reviewId":"e8b3a415-6d7f-4001-80a3-a087e24ef69f","range":0,"rating":5,"reply":"We greatly appreciate your feedback about Brittany's exceptional service during your last-minute location change. We'll share your kind words with her.","replyTime":"2025-11-18T11:23:00","review":"Brittany O was absolutely amazing. I called 15 min before closing because I booked the wrong location. She was extremely helpful with the best attitude. Brittany was calm, acted quickly, and was very informative. Couldn’t have asked for a better person to help with a last minute change. Thanks Brittany!","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Sungji C."},{"reviewId":"13c8409a-54cf-4f53-bf8e-8b5a969b180b","range":0,"rating":5,"reply":"We are overjoyed to hear about Amber's excellent customer service! We'll recognize her outstanding work helping you.","replyTime":"2025-11-18T12:40:00","review":"Amber originally helped me out getting a unit. Working in customer service for 20 years, Amber has excellent Customer service skills\nWalked me through everything I needed to know when I originally signed up for my storage unit and I had lots of questions.\nShe needs to be recognized for her outstanding customer service skills","source":"Google","submissionTime":"2025-11-18T00:00:00","userName":"Christine L."},{"reviewId":"7e192139-e96a-4974-a4a0-05f5696a85a6","range":0,"rating":5,"reply":"We genuinely admire your feedback about our clean facility and helpful staff. Thank you for choosing Extra Space Storage!","replyTime":"2025-11-11T15:24:00","review":"Place is nice and clean, and staff were very helpful","source":"Google","submissionTime":"2025-11-11T00:00:00","userName":"Greg N."},{"reviewId":"924f0c7d-37c8-4b66-a535-a339439cc807","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Carly! We're thrilled Crystal helped you find your unit and that you found us clean and convenient.","replyTime":"2025-11-01T13:24:00","review":"Location is clean & convenient. The staff member Crystal was great in helping me find my newly rented unit. Thanks!","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Carly"},{"reviewId":"c416e9f9-8bd0-4d37-a6e3-90e3ee487a9d","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Hawkeye862. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ","replyTime":"2023-02-16T08:10:00","review":"Great service and a great space to store stuff you should probably toss","source":"Google","submissionTime":"2025-10-24T00:00:00","userName":"Stephen V."},{"reviewId":"f8b5954f-3346-479c-abdc-6252646b491a","range":0,"rating":2,"reply":"We apologize for any inconvenience you have experienced. Please feel free to contact us at (610) 572-7077 to discuss your concerns further.","replyTime":"2025-10-20T07:06:00","review":"Ive had my unit for about three or four years and the price went from $170 to $380, the staffs attitude just got worse and worse and the DM doesnt reach back out when asked to speak too.","source":"Google","submissionTime":"2025-10-19T00:00:00","userName":"Cecily C."},{"reviewId":"227b0a3c-8654-4753-94b7-e324467838dc","range":0,"rating":5,"reply":"We deeply cherish your feedback about our clean facility, easy access, and friendly staff!","replyTime":"2025-10-10T10:12:00","review":"Clean. Easy access. Friendly and helpful staff.","source":"Google","submissionTime":"2025-10-10T00:00:00","userName":"Jack S."},{"reviewId":"67e8424f-07e8-4677-a5fe-733e30f0bfe0","range":0,"rating":1,"reply":"We apologize for falling short with pricing inconsistencies and collections issues. Please contact us at (610) 572-7077 to resolve these concerns.","replyTime":"2025-10-07T15:48:00","review":"Rates randomize based on Internet cookies. Offer free month in person when picking up keys/lock but will back out once moved in. Extremely unreasonable at the front desk. Threatening collections when online system wasnt working for the three day grace period for move out was acceptable via policy.","source":"Google","submissionTime":"2025-10-07T00:00:00","userName":"Mike"},{"reviewId":"f9672de4-aa0a-42af-9a77-642b0342ecfc","range":0,"rating":5,"reply":"We sincerely value your feedback! So glad Amanda helped you thoroughly and got you set up on the app!","replyTime":"2025-10-02T14:02:00","review":"Amanda was very helpful. She explained everything thoroughly and even got me set up on the app!","source":"Google","submissionTime":"2025-10-02T00:00:00","userName":"Linda S."},{"reviewId":"fb2b7bd6-593e-4bfb-98d6-ffe073b90f98","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience! Thanks for recognizing Amanda's helpful service and our clean, safe facility.","replyTime":"2025-10-01T15:51:00","review":"Clean and efficient with good value.  Very safe location Amanda is fantastic and so helpful!","source":"Google","submissionTime":"2025-10-01T00:00:00","userName":"Doug C."},{"reviewId":"9d333f6d-985a-4491-9418-4f326c99bf7b","range":0,"rating":5,"reply":"We are overjoyed to hear about your experience! Thanks for recognizing our fantastic staff's helpful and pleasant service.","replyTime":"2025-09-20T16:00:00","review":"Fantastic  staff. Always  helpful and pleasant.","source":"Google","submissionTime":"2025-09-20T00:00:00","userName":"janet b."},{"reviewId":"7b38e04e-761f-4d26-ae69-fd437e849123","range":0,"rating":5,"reply":"Thank you for taking the time to share your feedback! So glad you found our service excellent and facilities clean and safe.","replyTime":"2025-09-19T07:52:00","review":"Excellent service. Clean and safe.","source":"Google","submissionTime":"2025-09-18T00:00:00","userName":"Anne M."},{"reviewId":"cae40116-c5c1-4f9e-8eb1-335c3180ca63","range":0,"rating":5,"reply":"Thank you for the kind words about Amanda! So glad you had a great experience with us.","replyTime":"2025-09-12T09:29:00","review":"Amanda was phenomenal! Great experience!","source":"Google","submissionTime":"2025-09-12T00:00:00","userName":"Chris M."},{"reviewId":"6ece567a-040f-4281-9770-d752b13edca8","range":0,"rating":5,"reply":"We are thrilled to hear you had a great experience with us!","replyTime":"2025-08-31T08:11:00","review":"It was great!","source":"Google","submissionTime":"2025-08-30T00:00:00","userName":"Matthew m."},{"reviewId":"f9617855-f9d4-4e45-82f1-2e4266fa0f10","range":0,"rating":5,"reply":"Hi Nicole, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! We want you to know that we are here to assist you with any further storage needs at 888-storage! \n","replyTime":"2023-09-19T18:57:00","review":"Amanda is amazing! She has gone above and beyond for me so many times. I have been at this location for 2 1/2 years and with extra storage space, for 2 years prior to that, with zero complaints. This location (Media PA) is extremely clean, which is one of the things I noticed first and has remained that way since I became a customer. They’re always on alert about safety and whenever there is a concern, like the garage door not shutting when it should, they take care of the issue in a timely manner. I would recommend this store to anymore and ask for Amanda because she will definitely take care of you. You’re the best! ??","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Nicole N."},{"reviewId":"d7745a4a-65e7-487c-9123-6d8f9f784159","range":0,"rating":5,"reply":"Thanks for the kind words about Amanda and our clean facility! So happy you found us easy to access.","replyTime":"2025-08-29T08:45:00","review":"Amanda is great. Very friendly and accommodating. Facility is clean and has super easy access. Best facility in the area.","source":"Google","submissionTime":"2025-08-28T00:00:00","userName":"Michael N."},{"reviewId":"5a08d8fe-bb2a-4194-b8f6-d99db0b73780","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback about Amanda and our clean, accessible units!","replyTime":"2025-08-15T10:10:00","review":"Amanda was extremely friendly and helpful.  The units were clean, cool, dry and easy to access","source":"Google","submissionTime":"2025-08-15T00:00:00","userName":"James P."},{"reviewId":"0e8e0605-242c-4236-a8cf-c5b8e529835d","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Marlynne! We're thrilled to hear about your positive experience at Extra Space Storage. We're glad you found our facility clean, secure, and well-maintained. It's great to know that you appreciated our multi-level security measures and found them impressive. We're especially pleased that our managers, particularly Amanda, were helpful and friendly throughout your 22-month stay. Your kind words about Amanda's exceptional service and her role in maintaining the facility are much appreciated. We strive to provide a safe and friendly environment for all our customers, and we're delighted that we met your expectations. Thank you again for choosing Extra Space Storage and for taking the time to share your experience.","replyTime":"2025-08-14T17:28:00","review":"I just moved out today from extra space storage after 22 months. It is an excellent facility.\nThe facility is always clean from the entry to the unit. The security is impressive: you need to use your passcode on the outside, inside from the loading area and on the elevator. Access from the elevator is only to your floor.\nEach  manager has been kind and helpful but Amanda has been exceptional. She has always been helpful, friendly, and accommodating.  I've asked for reminder calls and advice and she's good with both. And she also is the facility housekeeper!\nKudos for a well-kept environment and a friendly and safe experience.","source":"Google","submissionTime":"2025-08-14T00:00:00","userName":"Marlynne M."},{"reviewId":"78927393-2eba-4ffe-974b-22c9b0ff44b8","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with Amanda at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-07-31T15:06:00","review":"Amanda was so helpful & friendly, facility clean & secure!","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"mark t."},{"reviewId":"6a70dffb-51c7-4c6c-b4ea-44c6c13d0db6","range":0,"rating":5,"reply":"We are honored to hear about your positive experience at Extra Space Storage. Thank you for your feedback!","replyTime":"2025-07-31T15:09:00","review":"GREAT PLACE FOR STORAGE!!! I RECOMMEND. ALL THE FACILITIES AVAILABLE, GREAT PEOPLE WORKING THERE BIGS ELEVATORS AND HUGE GARAGE TO MOVE YOUR OWNING IF IT RAINS! WE FEEL SECURE WITH THE SECURITY SYSTEM.","source":"Google","submissionTime":"2025-07-31T00:00:00","userName":"Nancy L."},{"reviewId":"cb250314-76e7-42be-aa85-a2b766e89183","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! So glad Amanda could help resolve your issue quickly.","replyTime":"2025-07-30T09:06:00","review":"Amanda is so helpful. She resolved my issue promptly & I was very satisfied","source":"Google","submissionTime":"2025-07-30T00:00:00","userName":"Scott B."},{"reviewId":"773af71d-e3c2-443c-a398-81bd68386845","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Amanda made the process easy and you're happy with your unit!","replyTime":"2025-07-24T07:34:00","review":"Super easy process! Amanda was very helpful and the storage unit is great!","source":"Google","submissionTime":"2025-07-23T00:00:00","userName":"Kara B."},{"reviewId":"a3aa0b86-6554-4fa9-b8ae-7f0c0b6741bf","range":0,"rating":5,"reply":"Thank you for sharing your experience with Amanda at the facility. We deeply cherish your feedback.","replyTime":"2025-07-20T08:36:00","review":"Amanda at the Facility was very helpful, explained the process of renting then transferring to bigger unit, stayed late to check me in.  Was very gracious. Thank you!","source":"Google","submissionTime":"2025-07-19T00:00:00","userName":"Donald S."},{"reviewId":"7a1d2620-7626-4def-87ed-ab342719c1df","range":0,"rating":5,"reply":"We are delighted to hear you appreciate our great rates, fair sized units, and convenient hours for working people!","replyTime":"2025-07-18T11:46:00","review":"Extra Space storage has great rates, fair sized units and the hours are very reasonable for modern day working people.","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Vanessa N."},{"reviewId":"b6a61cf9-111d-467d-8172-3d97c0c48678","range":0,"rating":5,"reply":"We are delighted to hear about your amazing experience! Thank you for highlighting our clean facility and professional staff. Best wishes in your new home!","replyTime":"2025-07-18T12:58:00","review":"This place has been amazing. It’s clean, the staff is nice, professional, and accommodating, and there have been no issues in the year and a half that I’ve had a storage unit here. The only reason I’m leaving is because I found a larger home, otherwise I would be staying! 10 out of 10 experience, highly recommend.","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Courtney M."},{"reviewId":"30cd1411-f39f-4c93-b31b-177425c8489d","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing Amanda's helpful service and our clean, organized facilities.","replyTime":"2025-07-18T13:04:00","review":"Great unit. Very clean and organized. Very spacious. Amanda has been extremely helpful each time we have come to move things in and out. We accidentally left our unit open and Amanda gave us a call to let us know! Such a great storage place. I’ll be coming here every time if need be.","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Melanee R."},{"reviewId":"7cb628d4-ae71-4705-bda8-247629977b0e","range":0,"rating":5,"reply":"We are delighted to hear Amanda was very helpful! Thanks for choosing Extra Space Storage, Wilber.","replyTime":"2025-07-18T13:06:00","review":"Amanda was very helpful","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Wilber Q."},{"reviewId":"86b9f774-21f6-43de-b454-5a143f5f6a5b","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for highlighting our helpful staff - they're dedicated to providing excellent service.","replyTime":"2025-06-07T13:30:00","review":"I used it to store some personal items before moving. Great staff and very helpful.","source":"Google","submissionTime":"2025-06-07T00:00:00","userName":"Steve S."},{"reviewId":"d5271834-01ef-4aa4-bcc1-09100df51fc3","range":0,"rating":5,"reply":"We are delighted to hear Angel provided exceptional service and that our clean facility met your business needs. Your recommendation means everything to us!","replyTime":"2025-06-06T13:07:00","review":"This storage spot was perfect for what my business needed. And Angel? Total rockstar. Super chill, super helpful—she made sure I had everything sorted without any stress. Big shoutout for the awesome service and the crazy clean facility. Seriously, 10/10, definitely recommend!","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"Maria S."},{"reviewId":"3dee3641-92ae-4cfe-b990-e5d8fede87bd","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience. Your feedback about our convenient, clean facilities and friendly office service means a lot to us.","replyTime":"2025-05-31T09:48:00","review":"Really a life saver. Convenient, clean, and safe. Friendly service in the office as well.","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Michael K."},{"reviewId":"3ede75b3-ab11-42c1-ab37-cbad48b744d1","range":0,"rating":5,"reply":"We are delighted to hear our staff was helpful and that you found our storage solutions convenient. Your positive experience means everything to us.","replyTime":"2025-05-31T16:33:00","review":"Helpful staff- easy and convenient storage","source":"Google","submissionTime":"2025-05-31T00:00:00","userName":"Joe B."},{"reviewId":"6dc9c94f-ef57-4aae-bc86-520811aae0ba","range":0,"rating":5,"reply":"We are delighted to receive such wonderful feedback about our clean facility and attentive staff. Thank you for recognizing Amanda's exceptional service and commitment to excellence!","replyTime":"2025-05-29T13:20:00","review":"This is a super clean storage Facility. It is extremely well run. Staff is very attentive and conscientious, and they do exactly what they commit to doing. Do not hesitate to rent from this Location! Thank you, Amanda, for being such a rockstar!","source":"Google","submissionTime":"2025-05-29T00:00:00","userName":"Tracy P."},{"reviewId":"3bfb1f3d-4a55-4f54-a055-3adeedf173b7","range":0,"rating":4,"reply":"Thank you for your review, Valerie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs and that Amanda was great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2024-02-07T09:36:00","review":"I must say this place is clean and feels safe when there!!!!\n\nBest part is Amanda she should be recognized for her patience. I’ve seen some potential clients get out of control while I was there, and she was well maintained in her behavioral responses to those unruly guest. She’s a star.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Valerie T."},{"reviewId":"01320a85-ae10-4223-b5a4-589b23eef4c1","range":0,"rating":5,"reply":"We are delighted to hear about our helpful staff and manager's exceptional service. Your positive feedback means everything to us.","replyTime":"2025-05-25T11:25:00","review":"Great place very helpful staff. Manager went above and beyond.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Mike G."},{"reviewId":"c45fe49a-00ce-4dee-a94b-a7d9d221aab1","range":0,"rating":5,"reply":"Hi Mike, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that.","replyTime":"2025-05-25T11:19:00","review":"Great place. Nice and clean. The manager was extremely helpful.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Mike G."},{"reviewId":"19d3a4d8-65f3-4bd2-8fa1-33f255dc8b00","range":0,"rating":5,"reply":"We are delighted to hear about the great friendly service you experienced. Thank you for choosing Extra Space Storage!","replyTime":"2025-05-22T07:54:00","review":"Great friendly service","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Orlando B."},{"reviewId":"62e56997-8cef-4344-8aac-beda5089e000","range":0,"rating":5,"reply":"We're utterly delighted to hear that you found our storage facility easy to use and that you had a great experience with our staff. Thank you for your positive feedback, Adrienne Lamb!","replyTime":"2025-05-16T10:48:00","review":"Easy to use, great staff","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"Adrienne L."},{"reviewId":"0906d7dc-81a4-46fa-8e4c-91cc6fc014c9","range":0,"rating":2,"reply":"Thank you for taking the time to share your experience with us. We truly appreciate your positive comments about our employees, clean facility, working elevators, and easy access to the loading area. We're glad to hear that these aspects of our service met your expectations.\n\nYour concerns regarding the rate increases are noted, and we sincerely regret any inconvenience this may have caused. We understand your frustration with the unexpected changes in pricing. Our rates are indeed adjusted based on current market conditions, but we acknowledge that this can be challenging for our customers.\n\nWe value your feedback and would like to discuss this matter further with you. Please feel free to reach out to us at (610) 572-7077 so we can address your concerns more thoroughly and explore any possible solutions. Thank you again for bringing this to our attention.","replyTime":"2025-05-16T15:37:00","review":"The employees of this location are great. The facility is clean and safe. Elevators consistently work. The bathroom is clean. Carts are almost always available. Pulling into the loading area is very easy.\n\nHowever, f you go month to month, they will re-assess every 4 months or so and raise the rates regardless of whether you're paying on time or not. My payments went from $146.87 to $312.70 due to an adjustment based on \"current market conditions\".\n\nExcept, I just moved out of my unit, moved into a new one, and got the better rate. Do not do autopay. Pay attention to your bills. The market rate does not reflect reality because it doesn't count introductory rates from other storage units in the area. There are far cheaper Extra Space locations in the metro.","source":"Google","submissionTime":"2025-05-16T00:00:00","userName":"DD V."},{"reviewId":"a176bc9e-bbf3-4564-bd59-aa417f416ca0","range":0,"rating":5,"reply":"We're elated to hear about your wonderful experience with us! Thank you for recommending our facility to others.","replyTime":"2025-05-14T09:25:00","review":"And I would leave 10 stars if possible.  First, let me give a shout out to Amanda, who manages the facility. She is incredibly helpful.  Yesterday she called to let me know that I had not locked my storage room.  She is amazing, professional, and knowledgeable.  Onto the facility, it is extremely clean and secure. There is even a large garage space in which to load and unload during inclement weather or when it is too hot or cold.\nI recommend this place to everyone who needs storage.","source":"Google","submissionTime":"2025-05-14T00:00:00","userName":"Ada D."},{"reviewId":"118f0ad6-e099-4d03-97fe-44dcb1e88228","range":0,"rating":5,"reply":"We are grateful for your positive feedback! Thank you for choosing Extra Space Storage for your storage needs. We're thrilled to hear that you had a pleasant move-in experience and found our online rental process convenient. It's wonderful to know that Amanda was able to assist you with your questions. We take pride in maintaining a clean facility with easy access, and we're glad you appreciated our available carts and spacious elevator. We're honored that you find our facility superior to your previous storage experience.","replyTime":"2025-04-17T15:23:00","review":"Very pleased with our move in experience! Used the online site to rent the unit and all necessary information was sent via email. I had a few questions and Amanda was extremely helpful in answering everything . Very convenient move-in process. Pull right into the garage, lots of available carts, huge elevator and everything is very clean!  We moved from a different storage facility and this one is far superior!","source":"Google","submissionTime":"2025-04-17T00:00:00","userName":"Lisa H."},{"reviewId":"31b48b8d-cfb2-4a78-b5f8-feae787390ee","range":0,"rating":5,"reply":"Hi Cecily, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.","replyTime":"2022-01-24T10:20:00","review":"Very clean, staff that ive talked to on the phone are very nice, i love that you need your pin to use the elevator and again its so freaking clean. Everything works and they always have the push carts","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Cecily C."},{"reviewId":"00d414c7-cdb5-4024-a009-3ff861557628","range":0,"rating":5,"reply":"We are pleased to hear that you had a great experience with Rob at Extra Space Storage. Thank you for your positive feedback!","replyTime":"2025-04-01T09:07:00","review":"Awesome dude Rob! Super helpful! Very nice!","source":"Google","submissionTime":"2025-03-31T00:00:00","userName":"Jacquelyn P."},{"reviewId":"05537d48-df3d-4222-9b91-3460dbd77a1e","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We are thrilled to hear that you found our storage facility amazing, high tech, safe, and spacious. Thank you for sharing your experience with us.","replyTime":"2025-03-18T07:39:00","review":"Amazing, high tech, safe and spacious.","source":"Google","submissionTime":"2025-03-18T00:00:00","userName":"Empress S."},{"reviewId":"da8d5086-0d7d-4d43-9c85-8d3925b71c7d","range":0,"rating":5,"reply":"We're glad to hear you had a positive experience at Extra Space Storage in Upper Providence, Pa. Thank you immensely for sharing your feedback!","replyTime":"2025-03-11T11:05:00","review":"Extra Space in Upper Providence, Pa is extremely clean! The manager, Rob was easy to work with as he was knowledgeable of pricing and the size unit I needed. In addition, Rob is professional and helpful. I usually never write reviews due to fraud but this time was different. “Rob”, thanks so much for all you do!","source":"Google","submissionTime":"2025-03-11T00:00:00","userName":"Tanja W."},{"reviewId":"a609c395-f9e4-492b-8885-70fcd67b5330","range":0,"rating":5,"reply":"We are grateful for your positive feedback! Thank you for recommending our self storage facility.","replyTime":"2025-02-25T10:19:00","review":"Convenient location. Building is very clean and well kept. Rob, the property manager is very friendly, courteous, and helpful. Highly recommended self storage!","source":"Google","submissionTime":"2025-02-25T00:00:00","userName":"J J."},{"reviewId":"c7cbf7bd-9443-4816-8c4d-94c290a73fe8","range":0,"rating":5,"reply":"We're pleased to hear you had a secure and friendly experience during your move with us. Thank you for sharing your positive feedback!","replyTime":"2025-02-15T10:54:00","review":"Secure, friendly and toasty on a snowy day move!","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"KM K."},{"reviewId":"ca72efe7-dd21-4494-92c3-36bcf2c98004","range":0,"rating":5,"reply":"We're grateful for your positive feedback on our clean and secure storage facility. Thank you for choosing Extra Space Storage!","replyTime":"2025-02-15T10:52:00","review":"Very clean and secure, great customer service!","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Lauren S."},{"reviewId":"6db05d8e-b837-40e6-a1f5-852362f2121f","range":0,"rating":5,"reply":"We're ecstatic to hear you had an awesome experience at Extra Space Storage! Thank you for your feedback.","replyTime":"2025-02-15T10:54:00","review":"Awesome! Clean and staff super helpful!","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Michele S."},{"reviewId":"fced5b54-1764-4a2b-bf13-98ced6ad7a60","range":0,"rating":5,"reply":"We are utterly delighted to hear about your excellent experience at Extra Space Storage. Thank you for your wonderful feedback.","replyTime":"2025-02-15T10:57:00","review":"Excellent facility.  Clean, convenient, and friendly.","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Edwin R."},{"reviewId":"343f907c-3289-4a18-b08b-b8bb955988ba","range":0,"rating":5,"reply":"We're thrilled to hear you found our storage facility super friendly, clean, and convenient. Thank you for sharing your positive experience with us!","replyTime":"2025-02-15T12:14:00","review":"Super friendly, clean, & convenient","source":"Google","submissionTime":"2025-02-15T00:00:00","userName":"Todd S."},{"reviewId":"d2fdac70-940c-4324-8967-56c59afe2b77","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated! We're glad Rob was able to assist you with your move out smoothly. Thank you for recommending our storage unit.","replyTime":"2025-02-01T14:50:00","review":"Rob went above and beyond to help me set up for my move out. His communication was excellent. I had to fly into Philly and adjust my times to exit my storage unit and Rob was able to help me over the phone. At the storage unit, Rob kindly gave me enough time to complete the move. I would recommend using this storage unit to all, 10/10!!!","source":"Google","submissionTime":"2025-02-03T00:00:00","userName":"Joseph S."},{"reviewId":"a2edbe78-4a3b-4639-9cab-8e12fe84ff3c","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Rob at Extra Space Storage. We are thrilled to hear about the phenomenal customer service you received.","replyTime":"2025-02-01T11:50:00","review":"Rob was great the whole 6 months I was there he was a great help , his customer service is phenomenal, thank you rob !","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Kristina S."},{"reviewId":"f50afcb8-4579-4fa5-86fa-781f9aa73fe5","range":0,"rating":5,"reply":"We're excited to hear that Rob provided great service at our clean storage facilities. Thank you for your wonderful feedback!","replyTime":"2025-02-01T12:28:00","review":"Rob is great.  Easy and clean storage facilities.","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Devon S."},{"reviewId":"643a8a8c-9377-4d25-872f-814a95e640ac","range":0,"rating":5,"reply":"We are elated to hear about your smooth experience with Rob at Extra Space Storage. Thank you for sharing your positive feedback!","replyTime":"2025-02-01T14:30:00","review":"Rob made our storage unit move INCREDIBLY smooth and stress free. His customer service was 20/10. So incredibly nice. Thank you Rob for your hospitality!!!","source":"Google","submissionTime":"2025-02-01T00:00:00","userName":"Maria S."},{"reviewId":"4210eb7d-7f73-4cd0-b742-b9cc95dadada","range":0,"rating":5,"reply":"Thank you for your wonderful feedback. We are glad to hear that Rob was helpful and made the process easy for you.","replyTime":"2025-02-01T09:54:00","review":"Rob is great. Very helpful and made the process easy!","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Katlyn L."},{"reviewId":"ad0616eb-0230-48f1-9785-ba80d7b6aaf6","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback. Amanda is indeed a valuable member of our team. Thank you for choosing Extra Space Storage.","replyTime":"2025-01-17T09:12:00","review":"Amanda was great and very helpful.  Very convenient clean and well lit.  Staff is very helpful.  Access is very easy.","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Michele D."},{"reviewId":"cda852f9-964d-41e0-9b7c-17c27e3035b9","range":0,"rating":5,"reply":"Hi Jerry! Thank you so much for the positive review. We are glad you feel good about storing with us. If you ever need anything don't hesitate to give us a call or stop by the facility!","replyTime":"2025-01-18T08:14:00","review":"Great place","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Jerry C."},{"reviewId":"126b8276-68f5-415e-8229-f733e67af5d9","range":0,"rating":5,"reply":"We're overjoyed to hear that you found our storage facility to be the cleanest and safest in Delco! Thank you for your kind words about our staff.","replyTime":"2025-01-18T09:21:00","review":"Absolutely cleanest safest storage place in delco! Staff are amazing!!!!","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Damian S."},{"reviewId":"a0b99e7e-79b6-4ba9-b944-2c6150733a56","range":0,"rating":5,"reply":"We are pleased to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.","replyTime":"2025-01-18T12:01:00","review":"Climate controlled and four garage spots so you can unload indoors. Rob gave great service too!","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Danielle R."},{"reviewId":"30eb1db3-2b89-4b91-bd18-f5475ce9c8f5","range":0,"rating":5,"reply":"We're privileged to have provided you with a seamless renting and move-in experience. Thank you for choosing Extra Space Storage!","replyTime":"2025-01-18T12:10:00","review":"All the people here have been very helpful and friendly throughout the entire rent and move-in process! They make everything so easy! The facility is clean and well-maintained and I have been here several times at night. I feel secure and the indoor garage is amazing!","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Jana F."},{"reviewId":"a429880a-97e0-4c05-8f4f-32a65acf094a","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for taking the time to share your experience with us.","replyTime":"2025-01-18T14:14:00","review":"Rob is the best! Super helpful and clear with everything. It’s a convenient location and will certainly be coming back for my future storage needs.","source":"Google","submissionTime":"2025-01-18T00:00:00","userName":"Ainsley J."},{"reviewId":"18aafe46-d9ce-42bf-ac3c-74e163944b54","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage! Thank you immensely for sharing your feedback.","replyTime":"2025-01-14T09:37:00","review":"We have been renting for almost 3 years and everything has gone without a hitch. It’s clean and well monitored. We appreciate that it’s climate controlled so everything we have in storage is not exposed to extreme temperatures. The staff is friendly and helpful. Great place! Very happy customer!","source":"Google","submissionTime":"2025-01-14T00:00:00","userName":"Sally S."},{"reviewId":"e431663b-9ac4-415a-a949-f276db24e826","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Amanda and Bob. Your feedback on the elevator door speed is duly noted.","replyTime":"2025-01-13T09:40:00","review":"Amanda and Bob were very helpful polite and understanding. And security is tough however elevator door close to fast","source":"Google","submissionTime":"2025-01-13T00:00:00","userName":"Dennis D."},{"reviewId":"0537a284-c203-4523-a81a-aeb3ede2ccdd","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated! Thank you for sharing your feedback.","replyTime":"2024-12-21T12:38:00","review":"Clean facility, professional and helpful staff, easy to access. Overall, great experience!!","source":"Google","submissionTime":"2024-12-21T00:00:00","userName":"Natalie T."},{"reviewId":"e2befc40-a480-4f20-b296-6852ded647c8","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for the feedback!","replyTime":"2024-12-17T09:03:00","review":"Professional and clean environment","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Charles E."},{"reviewId":"b1b5555f-ee67-42ec-9711-98f4cd34ff1a","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing!","replyTime":"2024-12-17T10:34:00","review":"Super clean, well maintained facility. Loading docks are large. Moving equipment (hand trucks and flat carts) readily available. Location was easy to get to for large moving trucks - large parking lot for easily turning the truck around. Dumpsters on site to dispose of waste. Wawa and gas station right next door for some food/caffeine when needed. Friendly and helpful staff on-site as well. Well-lit corridors and loading dock. I wish it was free, but well worth the money.. stored my belongings for 18 months while we moved across country - my belongings were safe and climate controlled the whole time. Scheduled my final move-out with movers and was it stress-free from the storage side.\n\nNot sure how they could make it better. 5 stars.","source":"Google","submissionTime":"2024-12-17T00:00:00","userName":"Ryan T."},{"reviewId":"75d0a371-b68f-4f69-b576-64c61924d3a6","range":0,"rating":5,"reply":"Thanks for the positive feedback, Darrin! We're ecstatic to hear that Amanda and Rob were both great.","replyTime":"2024-12-11T08:48:00","review":"Amanda and Rob were both great","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Darrin M."},{"reviewId":"11f212af-9611-40a2-a6ff-7a4424754f96","range":0,"rating":5,"reply":"Thank you for your review. We are glad to hear that our storage facility was organized and helpful for you.","replyTime":"2024-12-08T09:29:00","review":"Storage is very organized and ran smoothly and guys were there to help.. very helpful","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"Jesse C."},{"reviewId":"beb52814-d656-48d5-8b5b-e0cb6fc1f4c4","range":0,"rating":5,"reply":"We're honored to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-12-08T09:25:00","review":"Very neat clean and organized! Super safe and secure. Rob at the front desk was super helpful also!","source":"Google","submissionTime":"2024-12-07T00:00:00","userName":"rylee m."},{"reviewId":"4b62823c-229b-4091-967f-0386d07384d3","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage. We're happy to hear that you found it a great place to save your belongings.","replyTime":"2024-12-07T08:59:00","review":"Great place to save your belongings","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Humberto H."},{"reviewId":"e40ec33b-d774-424d-a152-1cf610c13c4f","range":0,"rating":5,"reply":"Your positive experience with Rob is greatly appreciated. We're delighted to hear that he was polite, answered all your questions, and went the extra mile to help you with your keyboard piano. Thank you for sharing your feedback! We value your input and are glad we could assist you effectively.","replyTime":"2024-12-06T18:53:00","review":"Great experience acquiring a new storage unit and getting oriented to the building with Rob. He was polite, answered all my questions, and even helped me navigate my keyboard piano onto one of the carts, which was a bit too small but he helped me make it work!","source":"Google","submissionTime":"2024-12-06T00:00:00","userName":"Allison G."},{"reviewId":"e986e87e-a001-4744-a969-f1bd83fe0ad3","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience at Extra Space Storage. Thank you immensely for your kind words about Rob and Amanda.","replyTime":"2024-12-06T09:25:00","review":"Great Storage facility Rob is awesome! Amanda is great as well. They are very helpful and professional.","source":"Google","submissionTime":"2024-12-05T00:00:00","userName":"Matt M."},{"reviewId":"1e3826e8-a73b-4190-8df8-04bcbc2240db","range":0,"rating":5,"reply":"Thanks for the positive feedback, Christine! We're glad to hear that Rob has been helpful and that you find our storage unit clean.","replyTime":"2024-12-06T09:23:00","review":"Rob is an awesome property manager at the extra storage space in Media. He's always friendly and helpful. I will always recommend his storage unit. It's very clean.","source":"Google","submissionTime":"2024-12-05T00:00:00","userName":"Christine M."},{"reviewId":"91b024e6-b588-488e-bed1-7495f8ab4e37","range":0,"rating":5,"reply":"Thanks for the positive feedback, Joseph! We are grateful for your recommendation and glad Rob was able to assist you.","replyTime":"2024-11-26T12:26:00","review":"Rob was extremely helpful and all of the service overall was incredible!!! Would highly recommend!","source":"Google","submissionTime":"2024-11-26T00:00:00","userName":"Joseph B."},{"reviewId":"02a42143-4c74-4ad9-bb9c-54e923dffad7","range":0,"rating":5,"reply":"Your positive experience is greatly appreciated. Thank you for the kind words about our staff.","replyTime":"2024-11-26T12:37:00","review":"Very friendly and helpful. Give him a raise","source":"Google","submissionTime":"2024-11-26T00:00:00","userName":"Niko M."},{"reviewId":"7b3b36fb-8db3-4386-a9fc-897747397e18","range":0,"rating":5,"reply":"Thank you for sharing your experience, Janelle! We're happy to hear that Rob provided awesome service. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2024-11-19T10:13:00","review":"Awesome service! Rob is very helpful and personable!","source":"Google","submissionTime":"2024-11-19T00:00:00","userName":"janelle t."},{"reviewId":"73fd80cb-7d53-4397-845b-663dbc0263b2","range":0,"rating":5,"reply":"Thank you for sharing your experience, Olivia! We're glad to hear you had a smooth moving in experience and that Rob was helpful.","replyTime":"2024-11-18T11:06:00","review":"Super smooth experience moving in and Rob was super helpful!!","source":"Google","submissionTime":"2024-11-18T00:00:00","userName":"Olivia K."},{"reviewId":"ce947a86-2ce4-4142-be61-6e0d8073df3c","range":0,"rating":5,"reply":"We are delighted to hear that you found our team very helpful and friendly. Thank you for the recommendation!","replyTime":"2024-11-16T07:31:00","review":"Very helpful, very friendly. Highly recommended.","source":"Google","submissionTime":"2024-11-16T00:00:00","userName":"Matt H."},{"reviewId":"0422c437-c6d7-4431-9f37-11a6e3ab0aa4","range":0,"rating":5,"reply":"Thank you for your kind words about Rob! We're overjoyed to hear about your positive experience with Rob. Please stop by the office or reach out to us at 888-storage if you have any questions!\n","replyTime":"2024-11-12T10:59:00","review":"Rob was great! Beyond helpful, answered all my questions, and super friendly. He deserves a promotion!","source":"Google","submissionTime":"2024-11-12T00:00:00","userName":"Paige B."},{"reviewId":"e2d2c200-431d-42a4-a163-1e60b5b57ef3","range":0,"rating":5,"reply":"We are utterly delighted to hear about your very good experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-11-11T13:47:00","review":"Very good experience, helpful staff and easy process","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"Nick P."},{"reviewId":"caaf91bb-362a-4d61-9edd-6c015f1f2c45","range":0,"rating":5,"reply":"Rob is truly exceptional! We deeply respect your positive feedback. Thank you for sharing your experience with us.","replyTime":"2024-11-11T13:47:00","review":"Rob is the best! Beautiful property and great experience.","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"Maddy L."},{"reviewId":"abf88137-8d27-4bad-a3c8-73c3879e5f49","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience with our facility. Thank you for sharing your feedback about Rob, our General Manager, and the cleanliness and safety of our storage units. We truly appreciate your recommendation and are grateful for your trust in our services for both your personal and business storage needs.","replyTime":"2024-11-11T13:53:00","review":"Rob, the GM, was immediately helpful and informative, answering all questions about my needs. I have a personal and business account with this group and they never let you down. Clean and safe facility with excellent lighting, ventilation and cart availability. Would recommend to anyone in need.","source":"Google","submissionTime":"2024-11-11T00:00:00","userName":"Steve S."},{"reviewId":"3d7d0efa-1ebc-4dea-aab2-f5e2d0d0cd7c","range":0,"rating":5,"reply":"We're delighted to hear about your great experience with our customer service. Thank you for sharing your feedback!","replyTime":"2024-11-06T08:20:00","review":"Great experience. Customer service was extremely good.","source":"Google","submissionTime":"2024-11-06T00:00:00","userName":"Lamarr S."},{"reviewId":"965ccb94-7991-435e-b821-f4eb3ba48388","range":0,"rating":5,"reply":"Thank you for the kind remarks, Maria! We're so happy to hear Amanda earned us your recommendation! Please call us at 888-storage if you need anything.","replyTime":"2023-10-26T15:16:00","review":"Very friendly service person.","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Maria W."},{"reviewId":"b766411d-4281-4101-b1e5-c3aea0e45cb7","range":0,"rating":5,"reply":"We're privileged to have made your move easy! Thank you for reaching out.","replyTime":"2024-11-02T08:31:00","review":"Robs great! Helped make our move so easy!","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Marisa W."},{"reviewId":"932cf636-62a8-4a15-a8f2-3aeaa0a6f76b","range":0,"rating":5,"reply":"Your review is appreciated. We're glad Rob was helpful with the elevator and that you found the space clean. Thank you for sharing!","replyTime":"2024-11-02T08:30:00","review":"Rob was helpful for the elevator. Clean space too","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Aaron B."},{"reviewId":"72285447-fd83-4e10-8ff6-04a0203ea845","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear you had a great experience at our facility with Rob.","replyTime":"2024-11-02T10:06:00","review":"Great clean facility. Site manager Rob is a really nice guy, and super helpful. I highly recommend this place to everyone !!!","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"John D."},{"reviewId":"ae026ab2-bf71-437a-8bea-54a5f59319bc","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback! We're thrilled to hear about your great experience with our carts and manager. We strive to provide clean and hospitable storage units.","replyTime":"2024-11-02T10:45:00","review":"Fairly easy transportation. Their carts at hand are amazing. (Why does uhaul not have those carts themselves) Rob, the manager had great communication and kind hospitality. Very clean storage units and the place itself. 5 stars!\n-Stephen D","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Stephen D."},{"reviewId":"e69a3e9a-97e8-4b39-a0d0-1e1120d1c205","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience with us.","replyTime":"2024-11-02T13:45:00","review":"It is very clean and safe! Rob was very nice. Feel good storing our furniture here.","source":"Google","submissionTime":"2024-11-02T00:00:00","userName":"Emily J."},{"reviewId":"0c4e350a-5f1f-4ca8-98ff-5179299a1a87","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're glad to hear you had a great experience with our clean units and attentive staff at Extra Space Storage.","replyTime":"2024-11-01T08:13:00","review":"Great, clean, attentive staff. Excellent units","source":"Google","submissionTime":"2024-10-31T00:00:00","userName":"ethan g."},{"reviewId":"ce750fc1-28ee-4683-b82e-e96ad8567168","range":0,"rating":5,"reply":"Your review is appreciated! We're glad to hear that Rob was extremely helpful. Thank you for sharing your experience with us.","replyTime":"2024-10-26T11:22:00","review":"They are fantastic! The manager Rob was extremely helpful. Thank you guys! We have been very pleased with our experience.","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Monica D."},{"reviewId":"562a62d3-facf-40dd-9b67-6c4ebdbccb05","range":0,"rating":5,"reply":"Your positive experience with Rob is greatly appreciated. Thank you for letting us know.","replyTime":"2024-10-26T14:16:00","review":"Rob was Very Helpful with picking out the perfect unit for my needs","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Joseph S."},{"reviewId":"f32d3a93-703b-4d3f-b68c-4e211c6b288d","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with Rob at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-10-26T14:20:00","review":"Extremely clean and easy to use facility. Rob was extremely helpful","source":"Google","submissionTime":"2024-10-26T00:00:00","userName":"Robert M."},{"reviewId":"c0ed0e05-1c97-4f02-a9f6-9ae725109ed2","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Edward K. We are thrilled to hear that you found our facility clean, friendly, and safe. We appreciate your kind words.","replyTime":"2024-10-18T07:57:00","review":"Very clean facility. Friendly. Safe. Much nicer then the other storage facilities in the area.","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Edward K."},{"reviewId":"66f5a896-a187-4e4b-8150-e31f0707ab35","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Jenna Andrews. We are excited to hear that Rob was helpful and friendly in assisting you. Thank you for choosing Extra Space Storage.","replyTime":"2024-10-18T07:58:00","review":"Safe, clean, affordable. Rob was incredibly helpful and friendly in helping us rent a unit.","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Jenna A."},{"reviewId":"05ac0394-ce40-4bfb-bf70-790153266724","range":0,"rating":5,"reply":"We are elated to hear that you found our facility clean, easy to access, and our staff helpful!","replyTime":"2024-10-18T11:07:00","review":"Clean facility, easy to access, helpful staff!","source":"Google","submissionTime":"2024-10-18T00:00:00","userName":"Max W."},{"reviewId":"4c4726db-1d78-43bc-b144-ed756c894e05","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you found our building clean, our staff friendly, and our climate control satisfactory. Thank you for sharing your positive experience with us!","replyTime":"2024-10-14T12:01:00","review":"Clean building. Very friendly staff. Climate controlled.","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Terry T."},{"reviewId":"0cd741cd-0350-438d-a0f4-f9e38a12fcd5","range":0,"rating":5,"reply":"Thank you for your review, Thomas. We're glad to hear you found our storage facility easy, clean, and convenient.","replyTime":"2024-10-06T10:52:00","review":"Super easy, super clean, and super convenient.","source":"Google","submissionTime":"2024-10-05T00:00:00","userName":"thomas d."},{"reviewId":"593cf403-77a5-43f9-9b18-11152a21aae6","range":0,"rating":5,"reply":"We're honored to have been able to assist you during a difficult time. Thank you for your kind words about Rob and Amanda.","replyTime":"2024-10-03T08:06:00","review":"Speaking for the two of us, we are so pleased by Rob and Amanda. They are friendly and helpful and recommended great movers. Thanks for making a difficult situation almost easy!","source":"Google","submissionTime":"2024-10-03T00:00:00","userName":"Doug J."},{"reviewId":"f07be384-6a48-4c00-9115-78cbc56f7376","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Elizabeth! Amanda and the team at Extra Space Storage are thrilled to hear about your experience at our Providence Road location in Media. Thank you for choosing us for your storage needs.","replyTime":"2024-09-28T10:09:00","review":"Extra Space Storage on Providence Road in Media is an exceptional  storage facility. Amanda is amazing! Very patient, knowledgeable and kind. The space is well designed and maintained. Everything works! e.g. doors, elevators, carts, etc.","source":"Google","submissionTime":"2024-09-28T00:00:00","userName":"Elizabeth C."},{"reviewId":"571089c6-d548-4fd2-ab40-6ff86553dc6a","range":0,"rating":5,"reply":"We are ecstatic to hear that you found our facility clean and organized. Thank you for your review!","replyTime":"2024-09-23T11:48:00","review":"Clean, organized facility. Would definitely use again!","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Simone K."},{"reviewId":"58f0de70-60f0-44b0-a45a-3e14a4d0be7f","range":0,"rating":5,"reply":"Thank you for sharing! We deeply cherish your positive feedback.","replyTime":"2024-09-23T13:33:00","review":"Service is incredible! Great storage option, recommended","source":"Google","submissionTime":"2024-09-23T00:00:00","userName":"Patrick M."},{"reviewId":"94255d3f-f588-4906-a730-f3d47c6eae63","range":0,"rating":5,"reply":"We are grateful for your positive feedback, Pamela! Rob was glad to assist you with your move in and move out. Thank you for recommending us!","replyTime":"2024-09-14T07:40:00","review":"Rob was super helpful and the move in and move out was simple! Would highly recommend!","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Pamela S."},{"reviewId":"5bb2d149-c805-4194-bd34-c1adaf5a5647","range":0,"rating":5,"reply":"We are excited to hear that Rob rocks! Thank you for your feedback.","replyTime":"2024-09-14T07:33:00","review":"Rob rocks!","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Joe K."},{"reviewId":"d3489440-43b5-42bb-b851-ef98f7116d87","range":0,"rating":5,"reply":"Thank you for taking the time to provide feedback. We are glad to hear about your positive experience with Brian and our facility.","replyTime":"2024-09-14T09:06:00","review":"The most friendly owner (Brian) who was super helpful when I went in with a ton of questions about obtaining my 1st storage unit for the non-profit that I run. He answered everything and was happy to do it! The facility is extremely clean and I always feel safe and secure I am on site even after dusk - and I know all of our items are safe inside too!","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Brittany S."},{"reviewId":"6b82e6de-fefd-433e-b53f-3c4dcc9f0fff","range":0,"rating":5,"reply":"Your review is appreciated! We're glad Rob at the Media location was able to assist you so well. Thank you for sharing your experience with us.","replyTime":"2024-09-14T09:43:00","review":"Rob helped us out at the Media location!  He was amazing and so helpful, made the process super easy and painless!","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Christina T."},{"reviewId":"0f10f2d1-a26f-468f-9530-9d2393ca20c8","range":0,"rating":5,"reply":"Thank you for your positive feedback, Brian Tipping. We deeply cherish your kind words about Rob and Amanda's assistance and our clean facility.","replyTime":"2024-09-14T09:42:00","review":"Rob and Amanda helped us out greatly. The facility is so clean and convenient.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Brian T."},{"reviewId":"581de5fb-938a-4d9c-beed-916fdbc1d8a6","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for sharing your feedback!","replyTime":"2024-09-14T09:57:00","review":"Beautiful new facility. All automated/electronic access features are smooth and simple. Nice quiet, secure, location. Great price. What more can you ask for if you need to rent some extra storage close by?","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Mark B."},{"reviewId":"533ff011-6c7f-498a-8eae-c66b7112a78f","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you had a great experience with our customer service and clean, accessible space.","replyTime":"2024-09-14T11:41:00","review":"Great customer service! Accessible, clean space.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Emily C."},{"reviewId":"969b5db2-2a61-4fe0-8741-436436ab8645","range":0,"rating":5,"reply":"We are ecstatic to hear that you found our storage clean and easy to move items in. Our staff is always happy to help. Thank you for your positive feedback!","replyTime":"2024-09-14T14:52:00","review":"Clean and easy to move items in.  Staff was awesome, first time using space was happy to help me out????????","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Margaret L."},{"reviewId":"ad6d795e-3799-40ba-8697-d0db6ab6e542","range":0,"rating":5,"reply":"We are delighted to hear that Rob was extremely helpful and that you had a good experience so far. Thank you for your feedback.","replyTime":"2024-09-14T14:53:00","review":"Rob was extremely helpful.  Facility is extremely clean and has good lighting.  Plenty of parking right outside.  Security into the building is safe pleasant staff good experience so far.","source":"Google","submissionTime":"2024-09-14T00:00:00","userName":"Bernadette J."},{"reviewId":"e6379308-01ff-46cd-93be-fed13baaef34","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, James. We appreciate your feedback.","replyTime":"2024-09-10T09:16:00","review":"Smooth process and Rob was great to work with.  Clean, well lit, and well maintained facility.","source":"Google","submissionTime":"2024-09-10T00:00:00","userName":"James D."},{"reviewId":"e358d006-ca08-4d8e-b1bf-b4dfa030ff8a","range":0,"rating":5,"reply":"Thanks for the positive feedback, Mark! We are glad to hear you are satisfied with our services.","replyTime":"2024-09-03T09:46:00","review":"Clean, easy access, decent pricing. Rob has always treated us with respect and answered every question we have. Maintenance is up to date!","source":"Google","submissionTime":"2024-09-03T00:00:00","userName":"mark b."},{"reviewId":"4b76688f-2998-441b-ab31-9baeee7a819f","range":0,"rating":5,"reply":"We are overjoyed to hear that everyone is super friendly here and that the facility is clean and well-kept. Thank you for your feedback!","replyTime":"2024-08-31T09:48:00","review":"Everyone is super friendly here. It’s clean and well kept up.","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Jeff T."},{"reviewId":"b2177d97-00b3-4101-8dcf-38c369e1032f","range":0,"rating":5,"reply":"We're thrilled to hear you had a great experience at Extra Space Storage! Thank you for sharing your positive feedback.","replyTime":"2024-08-31T10:13:00","review":"Clean, friendly, great location!","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Mary K."},{"reviewId":"6b248a04-8e8a-452b-a892-64e6a813f317","range":0,"rating":5,"reply":"We are overjoyed to hear that you found our storage facility super helpful and clean. Rob will be thrilled to hear your kind words!","replyTime":"2024-08-31T11:56:00","review":"Super helpful and easy to work with. Clean and nice! Rob was especially helpful!","source":"Google","submissionTime":"2024-08-31T00:00:00","userName":"Lauren L."},{"reviewId":"3b17809b-6023-49e1-9441-17a8860da123","range":0,"rating":5,"reply":"We are ecstatic to hear that Rob was so helpful in finding the perfect unit for your needs. Thank you for sharing your positive experience with us!","replyTime":"2024-08-29T12:51:00","review":"Rob is phenomenal.  He was so helpful with getting me the perfect unit for my needs","source":"Google","submissionTime":"2024-08-29T00:00:00","userName":"Rich S."},{"reviewId":"c51ab379-f029-4af9-81fb-c8527d54c9c5","range":0,"rating":5,"reply":"We are elated to hear about your positive experience at Extra Space Storage. Your review is appreciated.","replyTime":"2024-08-23T09:51:00","review":"Super nice facility - I don’t think you can find better. They are very good about keeping it clean, secured, and air conditioned. I felt very comfortable leaving my storage here. The staff is also extremely friendly and helpful.","source":"Google","submissionTime":"2024-08-22T00:00:00","userName":"Camille R."},{"reviewId":"ed2a74d8-8a7b-4da7-b2f0-203374f58367","range":0,"rating":5,"reply":"Thank you for sharing! We are glad to hear that you found our storage solutions helpful and affordable.","replyTime":"2024-08-17T08:13:00","review":"Very helpful and affordable!","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Ethan F."},{"reviewId":"d9adf2d1-fc6b-4db2-861a-bc590302c0fc","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Chris! We're glad to hear that our team at Extra Space Storage in Media was able to assist you, even from across the country.","replyTime":"2024-08-17T08:11:00","review":"Extra Space Storage in Media is convenient, clean, and secure. Rob and Amanda are great and helpful especially when living across the country.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Chris F."},{"reviewId":"71711a82-74e7-4806-8c8f-65e47c608d92","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2024-08-17T09:49:00","review":"This place has been so easy and convenient to use. Rob is so pleasant and helpful. I had a great experience.","source":"Google","submissionTime":"2024-08-17T00:00:00","userName":"Kirsten D."},{"reviewId":"13474145-90d0-41cb-a8f8-3efe43025242","range":0,"rating":5,"reply":"Thank you for sharing your experience with us. It's wonderful to know that the entire process, from start to finish, was seamless for you. We appreciate your positive feedback and are glad we could provide you with a storage solution that meets your needs. Thank you for choosing our facility for your storage requirements.","replyTime":"2024-08-15T16:55:00","review":"Top notch facility! Can't speak highly enough about my experience.  I stored my entire house for just over a year and have zero complaints.  The entire process from start to finish was seamless.","source":"Google","submissionTime":"2024-08-15T00:00:00","userName":"Samantha E."},{"reviewId":"bef4cfc3-f803-4828-a0d7-b384aeef3552","range":0,"rating":5,"reply":"We're glad to hear that Rob is the man!!!","replyTime":"2024-08-13T10:53:00","review":"Rob is the man!!!","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Jeff D."},{"reviewId":"4cc6bd75-8bdb-4cd6-8418-239c8d2deb93","range":0,"rating":5,"reply":"Thank you for your review, Daniel Walker. Rob is awesome!","replyTime":"2024-08-13T11:37:00","review":"Rob is awesome!","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Daniel W."},{"reviewId":"b61cc1c8-367a-408e-af6f-74798fcb93c2","range":0,"rating":5,"reply":"Your positive experience at Extra Space Storage is greatly appreciated. Thank you for the feedback!","replyTime":"2024-08-13T12:11:00","review":"Great service, clean space and easy access","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Taylor P."},{"reviewId":"3750dc2f-7a1e-44b8-88dc-2c38ba4ad31c","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you found the drive-up unit easy to use. Thank you for mentioning Rob's assistance!","replyTime":"2024-08-13T12:22:00","review":"We got the drive up unit and it was so easy to use. Really appreciate the assist from\nRob","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Taylor P."},{"reviewId":"1c5b7bf5-b32a-428a-b882-574b51833270","range":0,"rating":5,"reply":"We're honored to hear that the manager was very helpful. Thank you for sharing your experience.","replyTime":"2024-07-27T13:09:00","review":"manager was very helpful","source":"Google","submissionTime":"2024-07-27T00:00:00","userName":"michael s."},{"reviewId":"f8b85ad5-310d-4dbc-82de-af8301ea0d0f","range":0,"rating":5,"reply":"Thank you for the kind words, Frank! We're committed to providing excellent customer service.\r\n","replyTime":"2024-07-15T15:26:00","review":"Great friendly customer service","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Frank C."},{"reviewId":"65834ac5-5795-47bc-87e9-ec60ec6b1d95","range":0,"rating":5,"reply":"Thank you for the kind words, Randy! We're committed to providing excellent customer service.\r\n","replyTime":"2024-07-15T15:23:00","review":"Good customer service","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Randy D."},{"reviewId":"285dd5cd-f1e5-473e-b26d-432daa5f5ecd","range":0,"rating":5,"reply":"We're pleased to hear that you had a positive experience with us at Extra Space Storage in Media. Thank you for sharing your feedback with us! We're glad that Rob and Amanda were able to provide efficient and friendly service, making the moving process easier for you and your son. It's great to know that you found our facility clean, cool, and well-lit, and that the sign-up process was quick and easy. We appreciate your recommendation and thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2024-07-13T09:20:00","review":"I searched for a place for my son to store furniture and other items until ready to move into apartment. Extra Space Storage was the best place to be found!  Rob and Amanda were incredibly efficient, helpful and so friendly that it made moving the items easy.  The facility was so clean, cool and very well lit.  Sign up was quick and easy.  I would highly recommend Extra Space Storage in Media to anyone !","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"Linda C."},{"reviewId":"ca7b1479-9bf6-4b1c-9c03-9cc4d2ef1a85","range":0,"rating":5,"reply":"Thank you for the 5-star review, Colin! We sincerely value your feedback and are glad to hear our staff was helpful and knowledgeable.","replyTime":"2024-07-13T13:47:00","review":"Extremely helpful and knowledgeable staff. 5 stars!","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"Colin M."},{"reviewId":"27115d3e-982b-40e6-9fe1-d9c834e54e8b","range":0,"rating":5,"reply":"Your feedback is incredibly valuable to us. We're glad to hear that our staff was helpful and that you found our facility clean. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-13T13:46:00","review":"Very helpful staff & clean facility!","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"Serena C."},{"reviewId":"7fb990ed-5411-470c-b33b-2deab4873245","range":0,"rating":5,"reply":"We're utterly delighted to hear that you found our team welcoming, patient, kind, and helpful! Thank you for choosing Extra Space Storage.","replyTime":"2024-07-12T15:28:00","review":"Welcoming, patient, kind, helpful!!!","source":"Google","submissionTime":"2024-07-12T00:00:00","userName":"Stephanie S."},{"reviewId":"e88646a9-2aa3-4547-ac65-c9134b25eda3","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had a great experience at our location. Thank you for your kind words about Rob and our facility. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-07-06T09:07:00","review":"Great location, very clean and we always feel safe..  Rob is very helpful and easy to work with.","source":"Google","submissionTime":"2024-07-07T00:00:00","userName":"Matt V."},{"reviewId":"719cbb79-9712-415f-a806-c383014039e1","range":0,"rating":5,"reply":"Your review is appreciated. We are utterly delighted to hear that you have had a positive experience with us. Thank you for your kind words.","replyTime":"2024-07-06T09:07:00","review":"Always easy to work with. Management is exceptional, customer service has always been top notch. The storage units themselves are clean and kept in good condition.","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Lauren V."},{"reviewId":"7d725b18-bbbd-4361-925a-5c3a5a7dc154","range":0,"rating":5,"reply":"Thank you immensely for your kind words about our clean storage space and helpful staff. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-07-06T12:33:00","review":"The storage space was clean and the clerk  he was so helpful.","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Diana K."},{"reviewId":"d2995c49-8051-4c58-94cd-1269ab2c4889","range":0,"rating":5,"reply":"We're pleased to hear that you had a great experience at our facility. Thank you for your kind words!","replyTime":"2024-07-06T12:35:00","review":"Great place and friendly staff","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"David M."},{"reviewId":"fd0ba230-65fa-4527-b52b-0fb70ceca39c","range":0,"rating":5,"reply":"Your review is appreciated! We're glad to hear that Rob was able to assist you. Thank you for sharing your experience with us.","replyTime":"2024-07-06T12:34:00","review":"Rob was very helpful!","source":"Google","submissionTime":"2024-07-06T00:00:00","userName":"Matt G."},{"reviewId":"3d22460e-5827-4805-93a5-1e2f51a36bc1","range":0,"rating":5,"reply":"We are thrilled to hear that you found our storage facility clean, comfortable, and well-managed. Thank you for choosing Extra Space Storage!","replyTime":"2024-07-05T10:50:00","review":"Clean, comfortable and well-managed.","source":"Google","submissionTime":"2024-07-05T00:00:00","userName":"Trevor D."},{"reviewId":"d3b3dba0-d06b-460c-9742-f74c392e4141","range":0,"rating":5,"reply":"We are absolutely thrilled to hear that you had a positive experience at our storage facility. Thank you for recognizing our friendly staff, especially Rob. We appreciate your feedback and look forward to serving you again in the future.","replyTime":"2024-07-05T14:20:00","review":"Clean storage facility. Friendly staff (Specifically Rob).","source":"Google","submissionTime":"2024-07-05T00:00:00","userName":"Devon W."},{"reviewId":"636d77f1-fafd-42e9-906f-f3e62b58e75b","range":0,"rating":1,"reply":"Solomon, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (610) 572-7077 so that we can learn more about your experience. ","replyTime":"2024-07-05T09:06:00","review":"This company is a big scammer they cheated me of 5000$\nContact me on Whatsapp ????\n+923439619650","source":"Google","submissionTime":"2024-07-04T00:00:00","userName":"Solomon D."},{"reviewId":"83405d5e-c228-4ecb-879c-8312f98ab067","range":0,"rating":5,"reply":"Thank you for recommending Extra Space Storage! We are delighted to hear that our management was helpful and courteous during your visit.","replyTime":"2024-07-03T08:22:00","review":"Quick Easy access, management was super helpful and curtious about helping. i recommend.","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"James N."},{"reviewId":"83192f37-a01c-4be0-b3ae-f1613fedade8","range":0,"rating":5,"reply":"Thank you for the positive feedback! We're delighted to hear that you found our facility well-kept and convenient for Swarthmore students. We appreciate your kind words and hope to continue providing excellent service.","replyTime":"2024-07-03T09:11:00","review":"Super nice, really well kept and nice employees. Also convenient for Swarthmore students, a little further trip but if you have car it’s only 10 min more!","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"A G."},{"reviewId":"6affb4c5-0aa0-4227-bb66-8b7d9870f910","range":0,"rating":5,"reply":"Thanks for the kind words, Margot! We deeply respect your feedback and are glad to hear you had a wonderful experience at our Extra Space Storage location.","replyTime":"2024-07-03T09:23:00","review":"Wonderful place. Clean and efficient! And the staff are so lovely!","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Margot K."},{"reviewId":"96f14baa-2d0d-4a82-a788-e72704742faa","range":0,"rating":5,"reply":"We're excited to hear that you had a positive experience at our facility. Thank you for recommending us!","replyTime":"2024-06-29T08:04:00","review":"Very clean and well run facility. Friendly staff too. Would recommend","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Ryan E."},{"reviewId":"1093e4e7-ebe5-4977-957e-c68ed1f66250","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with us, Andy. Thank you for recommending Extra Space Storage!","replyTime":"2024-06-29T08:09:00","review":"Excellent and professional service throughout the experience. Will heartily recommend","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Andy F."},{"reviewId":"43902c0f-3772-4329-a41c-b7684af4d87c","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Deborah! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-29T09:18:00","review":"Awesome service!!!  Thanks Rob!!","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Deborah C."},{"reviewId":"6919c67d-c662-4853-a15e-269d27653416","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-29T09:25:00","review":"Rob was super helpful in helping us move our furniture in! Great service.","source":"Google","submissionTime":"2024-06-29T00:00:00","userName":"Ben J."},{"reviewId":"b24e8999-ed90-4a8d-92e8-d90478738834","range":0,"rating":5,"reply":"Your positive experience is our top priority. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-22T13:56:00","review":"Thank you Amanda","source":"Google","submissionTime":"2024-06-22T00:00:00","userName":"Alia B."},{"reviewId":"f3fe6220-7426-41b3-8d5a-8ef8ab8d691c","range":0,"rating":5,"reply":"We deeply respect your positive feedback and are glad to hear that Amanda & Rob provided excellent service. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-20T09:08:00","review":"Amanda & Rob were great! Explained everything thoroughly, very nice clean organized facility","source":"Google","submissionTime":"2024-06-20T00:00:00","userName":"Effie K."},{"reviewId":"1411456a-d4bd-4bc1-8d13-b4292e6341c1","range":0,"rating":5,"reply":"We're pleased to hear that Amanda made your first experience renting a storage space easy. Thank you for choosing Extra Space Storage.","replyTime":"2024-06-10T11:50:00","review":"This was my first experience renting a storage space and Amanda made it so easy. She was friendly and patient with my questions. The place itself is easy to get to, plenty of parking and it’s clean and well lit. Im very pleased.","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Merrie S."},{"reviewId":"034d5c5a-6007-43b2-9990-cf7a006d17de","range":0,"rating":5,"reply":"Thank you immensely for your kind words. We are glad to hear that our team was able to assist you with finding the right storage unit and helping with your clean out process. We strive to provide excellent service to all of our customers.","replyTime":"2024-06-07T09:14:00","review":"Extra Space Storage was wonderful to work with. They were helpful when trying to decide which unit best fit my needs and how much space I would need. They were also kind when I needed to clean out my space and didn't know how to dispose of large pallets. They helped me find a solution. This location was also easy to get to with a large moving truck.","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"Brittany D."},{"reviewId":"a4daddda-edd8-4930-be87-35c0894e1534","range":0,"rating":5,"reply":"We're ecstatic to hear about your positive experience with us, Tara! Thank you for recommending Extra Space Storage. If you have any questions or need further assistance, feel free to reach out to us at (610) 572-7077.","replyTime":"2024-05-31T11:49:00","review":"Our rep Rob was amazing and very helpful. I called and got a reservation. I felt comfortable and he helped me with the lock and was very informative. The price was just right with the first month free and it’s climate controlled and lights turn on as I walk down the hallway. Very happy with my experience with them. Will definitely recommend!","source":"Google","submissionTime":"2024-05-31T00:00:00","userName":"Tara D."},{"reviewId":"f29b54ef-4b67-4a4e-8ec1-d282dab9ee57","range":0,"rating":5,"reply":"We genuinely admire your kind words and are thrilled to hear about your positive experience at Extra Space Storage in Media. Thank you for choosing us for your storage needs.","replyTime":"2024-05-28T10:41:00","review":"Extra space in Media is so simple to use...\nThe attendant Rob was very helpful helping us locate carts, and even helped us as we got locked out!!!\nThe BEST!!!!","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Tyrone M."},{"reviewId":"ef6c70fd-74df-4d42-af7e-443c1775f8be","range":0,"rating":5,"reply":"We think Amanda and Rob are great too! Thanks for the positive review, Steve. We are so glad you are satisfied with your rental rate! We're so happy to hear we have your recommendation! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-11-20T13:36:00","review":"Amanda and Rob are great people to work with. Rates are very reasonable facility  is spotless. Highly recommended.","source":"Google","submissionTime":"2024-05-28T00:00:00","userName":"Steve R."},{"reviewId":"41c33501-c93c-497f-a8b0-a3976735b2cc","range":0,"rating":5,"reply":"We're delighted to hear about your 10/10 experience with Rob! We strive to provide clean and efficient service every day, even on holidays. Thank you for choosing Extra Space Storage.","replyTime":"2024-05-27T11:06:00","review":"10/10 experience with Rob’s assistance. He was super helpful and efficient. Excited to store my things and continue with the service! Everything went super smooth and storage unit was super clean too! It was a holiday too!!","source":"Google","submissionTime":"2024-05-27T00:00:00","userName":"Christina D."},{"reviewId":"f667a2ed-ea84-4d3a-a074-f3f1646e68c3","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We're ecstatic to hear that our staff was friendly and helpful.","replyTime":"2024-05-25T14:21:00","review":"Very friendly and helpful staff!","source":"Google","submissionTime":"2024-05-25T00:00:00","userName":"Erica H."},{"reviewId":"5a3ae08b-4d02-47c7-ae29-98ddb9b6784d","range":0,"rating":5,"reply":"Thank you for sharing your positive experience with Amanda! We're glad to hear that the process was easy and that you found the unit clean with great access.","replyTime":"2024-05-23T08:24:00","review":"Amanda was great! Super easy process. Clean unit and great access.","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"M S."},{"reviewId":"5aa87a30-25c4-4655-b302-82bcd985c824","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Jordan. We are glad to hear that Amanda was able to assist you efficiently. If you have any further questions or concerns, please don't hesitate to reach out to us at (610) 572-7077.","replyTime":"2024-05-22T09:19:00","review":"Everything was quick and efficient. Amanda was very helpful","source":"Google","submissionTime":"2024-05-22T00:00:00","userName":"Jordan K."},{"reviewId":"4cb8de0e-cc71-4146-a506-a95d167d4c3b","range":0,"rating":5,"reply":"Thank you for the kind words, Stephen. We're glad you feel good about storing with us! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-05-10T10:51:00","review":"Excellent service from the very beginning. Today is moving day into the facility and all is very well prepaid.","source":"Google","submissionTime":"2024-05-10T00:00:00","userName":"Stephen D."},{"reviewId":"279253d0-d260-4bdf-9e8e-cede434c4e16","range":0,"rating":5,"reply":"Thank you, Sam! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (610) 572-7077 if anything comes up!","replyTime":"2024-05-08T08:12:00","review":"I had a great experience at this facility. Renting the storage unit was easy and the manager was very helpful when we moved in.","source":"Google","submissionTime":"2024-05-03T00:00:00","userName":"Sam K."},{"reviewId":"564b375d-9849-4ea6-a41b-e4e7c0c69f09","range":0,"rating":5,"reply":"Hi Alexis, thanks so much for your review! We are thrilled to hear your experience was excellent. We are so glad you are satisfied with your rental rate! We're glad our team was very kind and informative. Feel free to reach out any time at 888-storage.  ","replyTime":"2024-05-02T16:10:00","review":"I picked this facility to store some things from my dorm for the summer. I’ve had an excellent experience here. Very kind, informative staff and good pricing.","source":"Google","submissionTime":"2024-04-30T00:00:00","userName":"Alexis C."},{"reviewId":"6a59e4fd-4308-488d-b1fb-9d94578fc07c","range":0,"rating":5,"reply":"Thank you for the kind words, Jesse. We're glad our manager, Rob, went above and beyond! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-03-07T16:06:00","review":"Store manager Rob extended his hours to show me a unit personally. The facility is well maintained, and Rob has a positive vibe, making you feel comfortable and confident with your storage.","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Jesse J."},{"reviewId":"aea765a5-4016-4940-9556-b0dfb8602cff","range":0,"rating":5,"reply":"Thank you for your review, Monika! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-04-29T12:48:00","review":"Facility is very secure, clean and manager is easy to work with","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Monika J."},{"reviewId":"d373653b-d831-4313-82cc-edc582f15e10","range":0,"rating":5,"reply":"Thank you, Kenneth! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-29T09:36:00","review":"Excellent facility. Clean. Accessible. Manager was EXCELLENT!! Helpful. Very accommodating for a large move in. Delighted with his service","source":"Google","submissionTime":"2024-04-27T00:00:00","userName":"Kenneth J."},{"reviewId":"ccb77088-e999-40a8-b2d0-e23dde8a8977","range":0,"rating":5,"reply":"Thank you for the kind words, Evan. It's great to know Rob was helpful and great at keeping the property clean. Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-04-25T12:11:00","review":"Rob is super nice and helpful. I didnt lock the unit properly and he gave us a call to notify us. Easy to use and clean facility.","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Evan Z."},{"reviewId":"67e0fd89-aeaa-4e97-b663-51d1eddaf47d","range":0,"rating":5,"reply":"Thank you for the kind words, Julie. We're glad Rob was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-04-25T12:12:00","review":"This place has been great! Rob has been especially helpful for everything we’ve needed!!!","source":"Google","submissionTime":"2024-04-25T00:00:00","userName":"Julie Z."},{"reviewId":"40c2cd9f-67be-471c-914e-d1323bb648d5","range":0,"rating":5,"reply":"Thank you for the kind words, James. We're glad our team was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-04-25T09:17:00","review":"He was a big help to us","source":"Google","submissionTime":"2024-04-23T00:00:00","userName":"James M."},{"reviewId":"436f35c3-1967-4d17-8961-3c319f591932","range":0,"rating":5,"reply":"Thank you, Priscilla! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Feel free to stop by the office if you need anything! \n","replyTime":"2023-04-20T08:30:00","review":"Excellent storage facility.  Convenient to home. Clean and climate controlled.  Well lit.","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Priscilla H."},{"reviewId":"571eec27-5bd2-44c2-ad60-9484642c47f6","range":0,"rating":5,"reply":"Thank you for your feedback, Joyce! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2024-03-30T09:35:00","review":"Friendly staff, clean space , safe and secure","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Joyce A."},{"reviewId":"f3f0b93b-9b72-403b-abd0-5262bbf8154c","range":0,"rating":5,"reply":"Hi Doaa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything!","replyTime":"2024-03-31T14:22:00","review":"I love this place. The people managing the space are so friendly and professional. The place is super clean and tidy. I am moving my things out today and feel that I miss the place already. When we first came, they were nice enough to advise us to make a one year contract to keep the price as is and we had flexibility to break the one year contract with a short notice. I strongly recommend this place. It is a climate controlled place so will preserve your belongings.","source":"Google","submissionTime":"2024-03-30T00:00:00","userName":"Doaa F."},{"reviewId":"d5d9a986-7171-4690-87bd-0001495bc0f2","range":0,"rating":5,"reply":"Hi Dylan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! It's great that Rob was helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2024-03-29T13:28:00","review":"This is the nicest, cleanest, most well-ordered storage space I’ve ever been in.  Extra Space corporate may set  the expectations, but the man responsible for the execution is the manager, Rob.\n\nI had a few problems starting out because I didn’t know which things  went where, and Rob very patiently helped me through it.\n\n.As I told him the last time, I saw him, he runs a tight ship — and because of his role at the helm, this storage unit shines as the nicest one in Delaware county.","source":"Google","submissionTime":"2024-03-29T00:00:00","userName":"Dylan D."},{"reviewId":"95179bc9-a324-4928-b16a-a735a083c9f9","range":0,"rating":5,"reply":"Hi Robert, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2024-03-28T11:43:00","review":"Very nice and clean. You can drive your vehicle inside to unload.  Flatbed carts are available for your use.","source":"Google","submissionTime":"2024-03-28T00:00:00","userName":"Robert S."},{"reviewId":"01079086-7473-4bcf-8add-b1b147da4bd0","range":0,"rating":5,"reply":"Thank you for the kind words, Linda. We're happy to hear that Rob has been very helpful! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-03-25T11:51:00","review":"Rob has been very helpful!\nGood information, friendly, efficient\nHas made the moving experience tolerable:)","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Linda P."},{"reviewId":"1513ab00-ceac-4cba-a729-bdcbde5926ea","range":0,"rating":5,"reply":"Thank you for the kind words, Anne. We're glad our team was helpful and transparent! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-03-22T11:26:00","review":"Helpful and transparent about when units reprice!","source":"Google","submissionTime":"2024-03-21T00:00:00","userName":"Anne P."},{"reviewId":"09ff4717-5d50-4869-a5df-8e9abd943f90","range":0,"rating":5,"reply":"Thank you for your 5-star review, Heart. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-18T08:57:00","review":"Rob continues to make Locker Life easy! He had the paperwork prepared quickly & efficiently - Thank you - Terry","source":"Google","submissionTime":"2024-03-18T00:00:00","userName":"Heart &."},{"reviewId":"1195937e-9b26-4d17-b4b8-099060b20e3b","range":0,"rating":5,"reply":"Hi Amanda! Thank you so much for the positive review. We know our customers value clean facilities and great customer service so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (610) 572-7077 or stop by the facility! ","replyTime":"2024-03-12T14:41:00","review":"Always has given us amazing customer service. Clean facility. Highly recommend.","source":"Google","submissionTime":"2024-03-12T00:00:00","userName":"Amanda C."},{"reviewId":"8ed596f5-d17c-4fc5-9bec-372705c9cdd8","range":0,"rating":5,"reply":"Hi Ed, thank you for your review. We're glad Rob was very professional. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! ","replyTime":"2024-02-27T16:00:00","review":"Website order over the weekend was perfect. Rob called on Monday and was very professional.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Ed P."},{"reviewId":"f2c743e2-2577-4425-9d30-c820b60b299f","range":0,"rating":5,"reply":"Thank you for the kind words, Debbie! We're committed to providing excellent customer service. We're glad Rob was such a pleasure to work with and very knowledgeable. We appreciate you recommending us to your friends and family. If you need anything, do not hesitate to reach out to 888-storage. \n","replyTime":"2024-02-27T16:18:00","review":"We were pleased with the customer service. Rob was such a pleasure to work with, very knowledgeable. We will definitely recommend this facility to any family and friends looking for a clean, pleasant storage area.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Debbie B."},{"reviewId":"7a5a0434-213f-408e-9e6b-5ecc45f5f6db","range":0,"rating":5,"reply":"Thank you for the kind words, Richard. We're glad Rob was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-02-26T11:47:00","review":"Rob was able to help us on the price after we received an increase. Everyone has been great since we moved in.","source":"Google","submissionTime":"2024-02-24T00:00:00","userName":"Richard"},{"reviewId":"12b9061b-3dc2-43d0-a74d-154bf3f3cb6b","range":0,"rating":5,"reply":"Thank you for the kind words, Maynor. We're happy to hear that Amanda was very helpful! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-22T09:46:00","review":"Stopped by to drop off some furniture at a storage unit here and Amanda was very helpful. This place is very clean and well maintained also. Recommend this place to anyone that needs to store stuff in the area!","source":"Google","submissionTime":"2024-02-22T00:00:00","userName":"Maynor N."},{"reviewId":"f456db1a-de2f-49e4-b447-cef855a052b1","range":0,"rating":5,"reply":"Thank you for the review, Claudia! We pride ourselves on having a friendly, accommodating staff and are so happy Amanda was able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2024-02-22T16:52:00","review":"Amanda Buchanan was a fantastic help. She was very easy to work with and very nice and personable. This was an easy process. If you go there please ask for her and you wont be disappointed! :-)","source":"Google","submissionTime":"2024-02-22T00:00:00","userName":"Claudia D."},{"reviewId":"e11a688d-4a32-40f6-a51f-9befecc09a12","range":0,"rating":5,"reply":"Thank you Catherine! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-02-19T07:31:00","review":"Clean, well lit facility. The manager is super helpful too. Definitely recommend","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Catherine Y."},{"reviewId":"753ace28-a96e-410f-af3c-67aad0705edf","range":0,"rating":5,"reply":"We think Rob is great too! Thanks for the positive review, Ernie. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-02-19T08:27:00","review":"Rob is awesome!!! The best guy ever!!!","source":"Google","submissionTime":"2024-02-19T00:00:00","userName":"Ernie D."},{"reviewId":"28c6aaac-4f41-4c56-bd6d-5a46c26803ae","range":0,"rating":5,"reply":"Thanks for the awesome review, Elena! We are glad our manager was accommodating of your needs! Don't hesitate to stop by the office or contact us at (610) 572-7077 if you need anything.","replyTime":"2024-02-16T11:14:00","review":"I had a really easy time moving into this storage complex. The store manager was also nice enough to swap out the lock mechanism to correctly fit the lock I already owned to make sure it was secure and so I wouldn’t have to buy a new one, which was really helpful.","source":"Google","submissionTime":"2024-02-16T00:00:00","userName":"Elena M."},{"reviewId":"f4f50365-88f9-458d-b90c-479a2c2cca99","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience with Rob was positive and are always here to help with your storage needs! Give us a call at (610) 572-7077 or stop by the office if you need anything!\n","replyTime":"2024-02-16T15:44:00","review":"Rob was fantastic! He explained everything in detail, made sure we were aware of our options and all fees included, and ensured we were comfortable storing our things at Extra Space Storage. Would recommend!","source":"Google","submissionTime":"2024-02-16T00:00:00","userName":"Michael O."},{"reviewId":"025dcbd6-fc1e-4b2a-b55d-948124ac94f1","range":0,"rating":5,"reply":"Thank you, Gresham's! It's wonderful to hear how kind Amanda was to work with! Give us a call at (610) 572-7077 if anything comes up.","replyTime":"2024-02-15T10:19:00","review":"Amanda was super nice and friendly","source":"Google","submissionTime":"2024-02-14T00:00:00","userName":"Gresham's D."},{"reviewId":"a53c320b-4310-4fc6-8786-e5ea25735d6c","range":0,"rating":5,"reply":"Hi Floyd, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are happy to hear Amanda was great to work with. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2024-01-31T10:31:00","review":"This facility is clean, well kept, and run professionally!!!!! YIPPEE!!!!! Amanda???? FANTASTIC!!!! A joy to work with!!!!","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Floyd E."},{"reviewId":"0b087ed9-7145-40cd-b6cd-fae3b22cd7c9","range":0,"rating":5,"reply":"Thank you for the kind words, James. We're glad Rob was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-01-31T13:47:00","review":"Rob really help me and my girlfriend throughout the time we rented. Very clean place also.","source":"Google","submissionTime":"2024-01-30T00:00:00","userName":"James N."},{"reviewId":"905a1eae-9a83-4003-85f6-46ba7a8c32cc","range":0,"rating":5,"reply":"Thank you for the kind words, Luke. We're glad Rob was so helpful! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2024-01-23T11:48:00","review":"Rob was so helpful! He showed us all available units and explained everything very clearly. Highly recommend this storage!!","source":"Google","submissionTime":"2024-01-23T00:00:00","userName":"Luke R."},{"reviewId":"41d0ed65-ac3a-4948-a000-abff6a7caa1f","range":0,"rating":5,"reply":"Hi Rebecca, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-01-08T11:57:00","review":"Excellent customer service, I felt very welcome by staff she helped me to get the right Storage. Place looks Nice and clean as well the inside of storage area looks great. I was impressed.","source":"Google","submissionTime":"2024-01-06T00:00:00","userName":"Rebecca V."},{"reviewId":"e26eb999-1f63-44a6-a969-173bc061767d","range":0,"rating":5,"reply":"Thank you for the kind words, David. We're glad Rob was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-12-26T14:04:00","review":"Friendly staff, Rob was always helpful and busy taking care of business with a personable approach.  Nice location and facility.","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"David L."},{"reviewId":"f9d2f7f1-633e-46de-bb3f-f299aaceca8d","range":0,"rating":5,"reply":"We're thrilled you had a 5-star experience at Extra Space Storage, George! It's wonderful to know Rob could help. Please let us know if there's anything else we can do to assist you with your storage needs. ","replyTime":"2023-12-16T07:52:00","review":"Rob was a huge help with my transfer recently and is always in good Spirits","source":"Google","submissionTime":"2023-12-15T00:00:00","userName":"George S."},{"reviewId":"c51d2bf0-c812-42d6-9b62-4f6382f9a11e","range":0,"rating":5,"reply":"Thanks for the awesome review, Thomas! We work hard to meet the expectations of our customers, and we're happy to hear Rob hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2023-12-16T07:56:00","review":"As far as storage facilities, this was the best customer service experience I have had.  Both staff members at the N. Providence location in Media are great to work with.   Professional, respectful, down to earth, and willing to help. Rob was great!","source":"Google","submissionTime":"2023-12-15T00:00:00","userName":"Thomas B."},{"reviewId":"873443be-4d49-4ccf-abe6-440fce5a999e","range":0,"rating":5,"reply":"Thanks for the awesome review, M! We are happy to hear Rob was patient, informative, and helpful in selecting the best size unit for your needs! Don't hesitate to stop by the office or contact us at (610) 572-7077 if you need anything.","replyTime":"2023-12-16T09:38:00","review":"The Media location is extremly clean and very well lit. Also, Rob was so very friendly and honest. He answered all of my questions and was upfront about the costs and fees that would be associated with the unit I was interested in. I am also impressed with how patient Rob was because I was unsure of what size unit I would need. He really took the time to walk me through the facility and show me multiple units, so I could picture which unit size would be best for my belongings.","source":"Google","submissionTime":"2023-12-15T00:00:00","userName":"M G."},{"reviewId":"444d5049-648c-46fc-956f-200fe51d2e28","range":0,"rating":5,"reply":"Hi Andrea! Thank you so much for the positive review. We are glad we could help with your unit transfer. If you ever need anything don't hesitate to give us a call at (610) 572-7077 or stop by the facility! ","replyTime":"2023-12-09T12:09:00","review":"went above and beyond in assisting with my rental transfer","source":"Google","submissionTime":"2023-12-09T00:00:00","userName":"Andrea R."},{"reviewId":"35b84e31-3341-4ed1-96bf-49101090605b","range":0,"rating":5,"reply":"Thank you for the review, Robinette! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-28T10:12:00","review":"Friendly,informative courtesy","source":"Google","submissionTime":"2023-11-28T00:00:00","userName":"Robinette T."},{"reviewId":"173497ba-bd29-425a-8023-bb3112cd4858","range":0,"rating":5,"reply":"We think Amanda and Rob are great too! Thanks for the positive review, Steve. We are so glad you are satisfied with your rental rate! We're so happy to hear we have your recommendation! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  \n","replyTime":"2023-11-20T13:20:00","review":"Amanda and Rob are great people to work with. Rates are very reasonable facility  is spotless. Highly recommended.","source":"Google","submissionTime":"2023-11-18T00:00:00","userName":"Steve R."},{"reviewId":"8e6c8318-21cd-45fd-b901-16788863f7dd","range":0,"rating":5,"reply":"Daniel, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2023-11-09T13:06:00","review":"Pretty smooth process and clean facilities.","source":"Google","submissionTime":"2023-11-09T00:00:00","userName":"Daniel C."},{"reviewId":"cb24a08a-102f-43bd-9760-fe600ba59aaf","range":0,"rating":5,"reply":"Thank you for the review, Carolann! We pride ourselves on having a friendly, accommodating staff and are so happy Amanda was able to assist you! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-09T10:55:00","review":"I got the best help from Amanda. She was so nice and accommodated my needs. I highly recommend this facility","source":"Google","submissionTime":"2023-11-08T00:00:00","userName":"Carolann H."},{"reviewId":"4ca491ca-54f8-4638-a998-0591a32561d4","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Amanda was excellent - she answered all of my questions succinctly, and walked me through every step of the process with clarity and professionalism. I truly appreciate the customer service I received.","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"Chris F."},{"reviewId":"383d6fe4-2c86-4fb5-afc1-3df3bb673505","range":0,"rating":5,"reply":"Thank you for the kind words, Melissa. We're glad to hear that Amanda was helpful and honest! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-10-25T14:19:00","review":"Easy interaction!  Amanda was very helpful and honest.","source":"Google","submissionTime":"2023-10-25T00:00:00","userName":"Melissa S."},{"reviewId":"f254942d-f543-42b1-9951-a1373da941b4","range":0,"rating":5,"reply":"Hi Petty, thank you for your review! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-13T11:47:00","review":"Very clean, helpful staff, pretty fast check in ! Reasonable pricing i recommend","source":"Google","submissionTime":"2023-10-13T00:00:00","userName":"petty f."},{"reviewId":"72ca0e19-3eb7-4946-8c1d-b29d3c4ea3c1","range":0,"rating":5,"reply":"Thank you for the kind words, Gail. We're glad Amanda was able to help to cut your lock off! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-10-13T09:44:00","review":"I had the pleasure of being helped by Amanda. I needed her help to cut my lock off because I lost my keys. She was extremely helpful and kind and looked like a total badass with her hacksaw. She went above and beyond for me and also helped me reserve a unit near mine for my mother.","source":"Google","submissionTime":"2023-10-12T00:00:00","userName":"Gail"},{"reviewId":"bc81a8df-7bf7-4857-b5a2-2e523ffd1755","range":0,"rating":5,"reply":"Hi Nikita, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-10-09T10:04:00","review":"Amanda was amazing.\nThank you for your help.","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"Nikita P."},{"reviewId":"f8a422c7-ec96-499c-82bf-ebcde90efccd","range":0,"rating":4,"reply":"Thank you Diane! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-10-07T17:19:00","review":"The place was very clean and always available to access my unit.  I was however very disappointed that in less than one year the cost went up over $100.","source":"Google","submissionTime":"2023-10-07T00:00:00","userName":"Diane B."},{"reviewId":"30069cce-8df7-4df5-a2b8-c56aad8e5e93","range":0,"rating":5,"reply":"We think Amanda is great too! Thanks for the positive review, Latrelle. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-05T11:53:00","review":"I walked inside the office with questions and met the most amazing woman of the week!!! Her name was Amanda and she was awesome. Answer every question I had, and made me feel very comfortable that this was the place for me to store my most valuable stuff, and it will be taken care of. Super excited to move in","source":"Google","submissionTime":"2023-10-05T00:00:00","userName":"Latrelle R."},{"reviewId":"642336dd-6bca-434c-bd2e-49ed8e54d77b","range":0,"rating":5,"reply":"We think Amanda is great too! Thanks for the positive review, Nicole. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-05T12:13:00","review":"Customer service hands down the best, I've moved through several storage facilities in the surrounding areas! Amanda is very communicative, flexible, most pleasant CSR I've ever had the pleasure of dealing with!!!!!","source":"Google","submissionTime":"2023-10-05T00:00:00","userName":"Nicole C."},{"reviewId":"51637041-8b65-4d8e-a3d2-ca715266a487","range":0,"rating":5,"reply":"Mary, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n ","replyTime":"2023-10-05T14:53:00","review":"Highly recommend. A plus service over the course of the rental. Fantastic communication.","source":"Google","submissionTime":"2023-10-05T00:00:00","userName":"Mary E."},{"reviewId":"61581619-7c64-40f4-94b0-1655c8efc081","range":0,"rating":5,"reply":"We think Amanda is great too! Thanks for the positive review, Liza. We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-10-04T11:49:00","review":"Amanda is amazing! She answered all of my questions and is very professional. Highly recommend.","source":"Google","submissionTime":"2023-10-04T00:00:00","userName":"Liza H."},{"reviewId":"325e8b29-030c-438d-b327-e011cf97fe2b","range":0,"rating":5,"reply":"Hi Dezare. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!","replyTime":"2023-09-25T09:18:00","review":"Amanda has been such a help to me since I’ve been with Extra Space. She was patient and very attentive to changes I needed. I am thankful for her time and help and I look forward to continuing my stay with Extra Space Storage. Thanks Amanda!","source":"Google","submissionTime":"2023-09-24T00:00:00","userName":"Dezare D."},{"reviewId":"7f5c8a98-52ac-4f9b-a67b-e6cf4f945783","range":0,"rating":5,"reply":"Hi Stephanie, thank you for your review! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! \n\n","replyTime":"2023-09-20T13:38:00","review":"Amanda and the rest of the staff were incredibly helpful and friendly! Amanda helped sort out a mix up and was fabulous to work with. Great location, clean, and great staff.","source":"Google","submissionTime":"2023-09-20T00:00:00","userName":"Stephanie L."},{"reviewId":"fcedb9f1-52f7-41ba-85b1-eb5bccaf430c","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Mm. We're committed to being your go-to stop for all your local storage needs! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We think Amanda is great too! Give us a call at 888-STORAGE if you need any future assistance.   \n","replyTime":"2023-09-13T09:58:00","review":"Best storage facility I’ve ever used. Layout is great for multiple move-ins at same time - high ceiling indoor garage space for 3 trucks/moving vans  plus outdoor spaces with another easy access double door. Very clean, well lit, climate controlled. Very secure. Plenty of large load carts, large elevators for easy access to upper floors. Helpful staff, great manager - Amanda.","source":"Google","submissionTime":"2023-09-12T00:00:00","userName":"MM H."},{"reviewId":"d912ff57-d29f-43eb-81a9-dc3cc24e295a","range":0,"rating":5,"reply":"Thank you for the kind words, Jason. We're glad our team was professional to work with! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-08-30T10:51:00","review":"They were professional at all times I recommend to anyone this facility and staff","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Jason S."},{"reviewId":"071d97fb-27e5-4996-b1fa-c03b39334b42","range":0,"rating":5,"reply":"Thank you for the kind words, Jonathan. We're glad you feel good about storing with us! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-08-30T11:39:00","review":"The people here are awesome and very responsible and respectful. Above average as far as a storage.","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Jonathan C."},{"reviewId":"dd61171b-28d9-41d1-a38c-212327b3d8c2","range":0,"rating":5,"reply":"Thank you for the kind words, Ms.. We're glad our team has been nice, welcoming, and great at keeping our property clean! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-08-30T12:41:00","review":"The ladies that work here are so nice & made the atmosphere feel so welcoming. Great location and super clean!","source":"Google","submissionTime":"2023-08-30T00:00:00","userName":"Ms. J."},{"reviewId":"ef36e5c0-ff57-43e8-b4f3-aeb1add6e1b8","range":0,"rating":1,"reply":"Hi Shawn, thanks for leaving us your honest review! We understand the frustration of rate increases and are sorry that you're unhappy with your rental rate and experience. We appreciate your feedback and will be sure to pass it along. Please give us a call at 888-storage to discuss what options we may have for you!\n","replyTime":"2023-08-29T12:35:00","review":"Avoid this place at all cost. I’m not the first one they did this too as you can see other review but they RAISED my monthly RATE from $67 a month to $142 A MONTH. AVOID THIS STORAGE FACILITY. 100% increase in price after just 3 months with them. They simply hope you’ll just stay with them and pay the outrageous increase in price. Terrible business practice.","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Shawn L."},{"reviewId":"192cb26a-cff7-4058-ae4e-387a0dc1b7fb","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Not the only person they have done this too as you can see by the other reviews. They failed to give me a 30 days notice which is in my contract and raised my storage fee from $67 to $142 a month. Avoid this place at all cost. I will be canceling and switching storages places immediately.","source":"Google","submissionTime":"2023-08-27T00:00:00","userName":"Shawn L."},{"reviewId":"ce7bae95-110a-489d-ac1c-c166202a0596","range":0,"rating":5,"reply":"Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (610) 572-7077 or stop by the office if you need anything!\n","replyTime":"2023-08-26T12:31:00","review":"Just rented a storage space with this company...so far they have been great to work with.  Easy access, safe and clean facility.","source":"Google","submissionTime":"2023-08-25T00:00:00","userName":"Michael J."},{"reviewId":"16b341e4-b766-4e50-b0d2-0632236b9258","range":0,"rating":5,"reply":"Thank you for your review, Erich! Providing renters with climate-controlled, accessible, and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to swing by your local office for any further assistance!\n","replyTime":"2023-07-20T10:26:00","review":"Used two on-site storage units for 11 months. Easy to access, secure, and climate control kept our baby grand piano from getting damaged from environmental conditions.\n\nLarge bay doors accommodate moving trucks and uhauls easily.","source":"Google","submissionTime":"2023-08-18T00:00:00","userName":"Erich M."},{"reviewId":"5e506454-84fc-49ea-9aa9-d4be087c250c","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage! Our team really appreciates this thoughtful review, Jimmie. We're thrilled you had a positive experience. Let us know if you have questions at 888-storage.","replyTime":"2023-02-20T11:49:00","review":"Awesome storage facility, I ordered my unit online and with in seconds I was checked out and had the code to the doors and the lock was in my unit when I got there. Really nice units too","source":"Google","submissionTime":"2023-08-13T00:00:00","userName":"Jimmie P."},{"reviewId":"3f3acf0a-2057-4072-a37e-763f0030a91b","range":0,"rating":5,"reply":"Hi Robyn, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! You can reach us at 888-storage if you need anything.","replyTime":"2023-08-02T10:49:00","review":"Moved from other storage place. This is very new looking, clean, bigger bays and Amanda was very professional.","source":"Google","submissionTime":"2023-08-02T00:00:00","userName":"Robyn R."},{"reviewId":"ef84dbe3-cf7c-4f4a-be7b-f323c433eaed","range":0,"rating":5,"reply":"Thank you for recommending us, Amber! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out at 888-STORAGE if you need anything!  ","replyTime":"2023-07-26T16:32:00","review":"I appreciated the patient reps at this location for helping me into my storage unit the first time when I wasn’t sure how the door code worked. It was also a very convenient location for me. I highly recommend this extra storage location.","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Amber R."},{"reviewId":"cc5b1f9f-f21e-4993-96da-1aa5778bbb99","range":0,"rating":5,"reply":"Hi Scott, Thank you for taking the time to leave your review! We pride ourselves on having a personable, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-07-25T13:59:00","review":"Very positive experience with the on-site manager explaining the rental agreement and contractual options.  He was also very personable and helpful upon arrival navigating the facility and to the storage unit.","source":"Google","submissionTime":"2023-07-25T00:00:00","userName":"Scott M."},{"reviewId":"176c1c3d-939a-49ca-9be0-8381be37b95a","range":0,"rating":5,"reply":"Thank you for your feedback, Roy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-07-18T12:22:00","review":"Clean, secure and well run.  No additional charges upon moveout.","source":"Google","submissionTime":"2023-07-18T00:00:00","userName":"Roy K."},{"reviewId":"1628a3a9-1052-44ee-9797-1740724d22b1","range":0,"rating":2,"reply":"Hi Rob, thanks for leaving us your honest review! We understand the frustration of rate increases and are sorry that you're unhappy with your rental rate and experience. We appreciate your feedback and will be sure to pass it along. Please give us a call at 888-storage to discuss what options we may have for you!\n","replyTime":"2023-07-18T10:59:00","review":"Really disappointed in Extra Storage Space.  I've only rented there for 4 months and I just received a notice that they are increasing my rates by 200% next month.  This is apparently a very common practice so I would recommend checking into this practice.  Staff seemed nice, but we're only able to reduce my bill by about 10%.  A 200% increase after 4 months is insane!  An extra star for friendly staff and a nice facility.","source":"Google","submissionTime":"2023-07-17T00:00:00","userName":"Rob"},{"reviewId":"49d844fb-2744-450f-a443-630ad646fa97","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Kar. We're committed to being your go-to stop for all your local storage needs! We're glad the manager was a big help with picking out your space and took the time to answer all your questions. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-06-30T08:26:00","review":"The place is great and the manager was a big help with picking out my space. He took the time to answer all my questions.","source":"Google","submissionTime":"2023-06-29T00:00:00","userName":"Kar D."},{"reviewId":"f87dcbb3-9d2a-4e7c-9525-4611b53abe3a","range":0,"rating":5,"reply":"Hi Dio, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Feel free to stop by the office if you need anything! ","replyTime":"2023-06-29T08:33:00","review":"The staff is super helpful when it comes to finding a locker that will work for you. The building is also super clean.","source":"Google","submissionTime":"2023-06-28T00:00:00","userName":"Dio M."},{"reviewId":"9febba33-76db-4325-8f1d-098a6c258620","range":0,"rating":5,"reply":"Hi Sade!Thank you so much for the positive review. We know our customers value clean facilities and helpful staff so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (610) 572-7077 or stop by the facility! ","replyTime":"2023-06-24T12:38:00","review":"This place is super clean and the employees are always ready to help you. 100% recommend!","source":"Google","submissionTime":"2023-06-24T00:00:00","userName":"Sade W."},{"reviewId":"c968b949-2341-4e82-8f17-d56f9b0b1e40","range":0,"rating":5,"reply":"Hi Bert!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (610) 572-7077 or stop by the facility! ","replyTime":"2023-06-22T12:57:00","review":"Great facility with a wonderful staff.","source":"Google","submissionTime":"2023-06-22T00:00:00","userName":"Bert B."},{"reviewId":"04beb184-58d6-4e5b-85af-ecdcceca3245","range":0,"rating":5,"reply":"Thank you for your feedback, Jamie! Providing renters with clean, accommodating, secure, and well-equipped facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2023-06-13T09:50:00","review":"Clean comfortable and accommodating.  This storage facility is nice and convenient to access.  Large exterior doors that can accommodate any size UHaul or truck with an easy loading zone with plenty of carts for storing your items securely.  If you are moving in, you can ask the manager to unblock the elevators so you do not need to use your passcode.","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"jamie f."},{"reviewId":"2da719f2-f142-4533-8c95-957ba8927bbd","range":0,"rating":5,"reply":"Thanks for the awesome review, Terry! We work hard to meet the expectations of our customers, and we're happy to hear Tim hit the mark for you! Don't hesitate to stop by the office or contact us at (610) 572-7077 if you need anything.","replyTime":"2023-06-13T10:13:00","review":"Tim Ulmer made renting storage units so easy! Thank you Tim & I would highly recommend him/this Company! Thanks Tim!","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Terry C."},{"reviewId":"29997e40-bddc-42cd-a347-1489e10ca224","range":0,"rating":5,"reply":"Hi Kristen, your kind words are appreciated! We make it a priority to provide clean, well-lit, and convenient facilities and are so glad to hear your experience reflects that. It's wonderful to know Tim provided you with great customer service. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2023-06-13T12:19:00","review":"Top notch service from Tim. The entire office and storage area is extremely clean and bright.  Prices are very reasonable and overall an easy and convenient way to get \"Extra Space\" highly recommend.","source":"Google","submissionTime":"2023-06-13T00:00:00","userName":"Kristen M."},{"reviewId":"7701e93e-f2f0-4d34-b27e-d385893ccc18","range":0,"rating":5,"reply":"Thank you for the kind words, Sue. We're glad Tim has been patient and helpful to work with! It's great to know you found our property clean and well-kept. Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2023-05-05T13:44:00","review":"Tim, the Store Manager at the Media Extra Space Storage was so helpful! He patiently explained how it all works. The place is clean and well maintained.","source":"Google","submissionTime":"2023-05-05T00:00:00","userName":"Sue R."},{"reviewId":"fbf4b076-7906-479e-8953-6c8b98517360","range":0,"rating":5,"reply":"Hi Brandon, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and polite staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything! ","replyTime":"2023-05-01T09:47:00","review":"Very clean and very polite staff","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"Brandon S."},{"reviewId":"828730ad-05c3-42f5-ae75-9efd4ef925d6","range":0,"rating":5,"reply":"Thanks for the awesome review, Mike! We work hard to meet the expectations of our customers, and we're happy to hear Amanda hit the mark for you! Don't hesitate to stop by the office or contact us at (610) 572-7077 if you need anything.","replyTime":"2023-04-27T10:20:00","review":"Amanda provides excellent service","source":"Google","submissionTime":"2023-04-27T00:00:00","userName":"Mike D."},{"reviewId":"bf2c14ab-9acd-452d-9457-aeb6b40f7833","range":0,"rating":5,"reply":"Thank you, Priscilla! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Feel free to stop by the office if you need anything! \n","replyTime":"2022-11-18T09:40:00","review":"Excellent storage facility.  Convenient to home. Clean and climate controlled.  Well lit.","source":"Google","submissionTime":"2023-04-18T00:00:00","userName":"Priscilla H."},{"reviewId":"7262a193-9ee9-4700-ae9e-a6e554046c4a","range":0,"rating":5,"reply":"Thank you for the kind remarks, Theresa! We're so happy to hear we have your recommendation! As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-04-10T10:11:00","review":"Everyone is so nice and helpful. It was so easy to sign up. The place is easily accessible and exceptionally clean. I definitely reccomend.","source":"Google","submissionTime":"2023-04-10T00:00:00","userName":"theresa w."},{"reviewId":"1ecf1832-1423-4202-895b-17ad1b806df4","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jessica! We're so happy to hear Amanda was able to make your rental process hassle free! Give us a call at (610) 572-7077 if you need any future assistance.","replyTime":"2023-03-31T08:09:00","review":"Amanda was the best! She helped me with all the things I needed! She was very patient and kind and most of all provided me with the best customer service! I highly recommend going to see Amanda when you go to Extra Space in Media, Pa!","source":"Google","submissionTime":"2023-03-30T00:00:00","userName":"Jessica E."},{"reviewId":"7111aaf8-6d37-47ba-8c6e-c12ddb610cf0","range":0,"rating":5,"reply":"Hi Tereence, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Feel free to stop by the office if you need anything! ","replyTime":"2023-03-28T10:44:00","review":"This place is nice and clean. The employees are a big help too!","source":"Google","submissionTime":"2023-03-28T00:00:00","userName":"Tereence D."},{"reviewId":"c5e575fe-4621-407f-9a28-1c4d771c6828","range":0,"rating":5,"reply":"Hi Stephanie, Thank you for taking the time to leave your feedback! It's great to know how informative Tim has been. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-03-24T10:49:00","review":"Tim is very informational and made my difficult transition much easier.","source":"Google","submissionTime":"2023-03-23T00:00:00","userName":"Stephanie B."},{"reviewId":"e1bcc44d-7ef3-4fbb-a446-0b4aad1170e4","range":0,"rating":5,"reply":"Hi Char, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if you have questions at 888-storage.","replyTime":"2023-03-22T09:30:00","review":"This place is really clean and new. The employees are always willing to help when they can.","source":"Google","submissionTime":"2023-03-22T00:00:00","userName":"Char W."},{"reviewId":"6e663adc-6e42-4e8d-9976-8c09a1b701da","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Kar! We're so happy to hear Tim was able to make your rental process hassle free! We are also pleased about how clean the site was. Please let us know if it doesn't meet you Give us a call at (610) 572-7077 if you need any future assistance.","replyTime":"2023-03-16T10:22:00","review":"This place is really nice and really clean. The big loading area is great for letting you move item out of the weather. Tim was a big help finding the right size for us!","source":"Google","submissionTime":"2023-03-15T00:00:00","userName":"Kar D."},{"reviewId":"4deeee57-e255-470c-8ac9-69f3ba4971db","range":0,"rating":5,"reply":"Thank you Michelle! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Call us at 888-storage whenever you need us.","replyTime":"2023-03-12T14:06:00","review":"Staff was friendly, helpful and knowledge.  No issues with the facility. Carts were always available ale and the facility was well maintained and lit.","source":"Google","submissionTime":"2023-03-12T00:00:00","userName":"Michelle S."},{"reviewId":"eb5e7e48-fb57-43d5-9094-a27f05b7e543","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage! Our team really appreciates this thoughtful review, Jimmie. We're thrilled you had a positive experience. Let us know if you have questions at 888-storage.","replyTime":"2023-02-20T11:36:00","review":"Awesome storage facility, I ordered my unit online and with in seconds I was checked out and had the code to the doors and the lock was in my unit when I got there. Really nice units too","source":"Google","submissionTime":"2023-02-20T00:00:00","userName":"Jimmie P."},{"reviewId":"c92ea679-a319-4029-b50c-8413423cd843","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Hawkeye862. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! ","replyTime":"2021-11-18T12:06:00","review":"Great service and a great space to store stuff you should probably toss","source":"Google","submissionTime":"2023-02-14T00:00:00","userName":"hawkeye862"},{"reviewId":"69dc22ee-1422-4b1e-ae98-edef512cbfae","range":0,"rating":4,"reply":"Thanks for being a loyal customer, Jennise. We're thrilled you had a positive experience at Extra Space Storage. We hope to work with you again if you need storage in the future, and are always here to help at 888-storage!","replyTime":"2023-02-13T14:52:00","review":"I needed a unit ASAP and Extra Space was awesome in helping me out. I rent my unit for 6 months never no issues. I will definitely use them in the future hands down.","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"Jennise S."},{"reviewId":"60a5b4cb-7d20-42e2-b2d7-15f2ab902064","range":0,"rating":5,"reply":"Hi Mark, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.\n","replyTime":"2023-02-09T10:47:00","review":"Clean, convenient and priced right.  Plenty of carts always available to move things in and out.","source":"Google","submissionTime":"2023-02-09T00:00:00","userName":"Mark R."},{"reviewId":"fb7527f1-f214-446a-b103-6fded5728f09","range":0,"rating":5,"reply":"Thank you, Melissa. We're thrilled you had a positive experience renting with Amanda at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2023-01-26T13:21:00","review":"Amanda offered me great customer service and was really easy to work with!  She was able to help me with everything I needed. I highly recommend her for any storage needs!","source":"Google","submissionTime":"2023-01-26T00:00:00","userName":"Melissa P."},{"reviewId":"bb59efc6-2d29-4abb-be40-3cf640fb7f3a","range":0,"rating":5,"reply":"Thank you for your review, Jas! We love to hear that our customers are happy with Extra Space. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2023-01-21T10:22:00","review":"Great facility! I’ve been using storage units for awhile and was never really satisfied until I started storing at the Media ExtraSpace.","source":"Google","submissionTime":"2023-01-21T00:00:00","userName":"Jas T."},{"reviewId":"09d91c7c-1a9a-49ff-aea2-5cb5b4e09dc0","range":0,"rating":4,"reply":"Thanks for the positive review, Donna. We are glad you had a positive experience with Tim. Please let us know if you have questions at 888-storage.\n","replyTime":"2023-01-19T13:43:00","review":"Tim was very courteous and thorough.","source":"Google","submissionTime":"2023-01-19T00:00:00","userName":"Donna C."},{"reviewId":"6942ba01-36de-42e7-8446-961a34e22c2b","range":0,"rating":5,"reply":"Hi Joe, thank you for your review. We're glad our team was very nice and easy to work with. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-05-18T15:40:00","review":"Very nice and easy to work with","source":"Google","submissionTime":"2023-01-08T00:00:00","userName":"Joe R."},{"reviewId":"d2e3fb69-c628-4b3b-92a4-6b91693d177c","range":0,"rating":5,"reply":"Hi Char, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Give us a call at (610) 572-7077 or stop by the office if you need anything!\n","replyTime":"2022-12-31T08:20:00","review":"This place is nice and clean. The manager was a big help and answered all my questions.","source":"Google","submissionTime":"2022-12-30T00:00:00","userName":"Char W."},{"reviewId":"bffd7557-7431-4722-830a-e80048c62c95","range":0,"rating":5,"reply":"Hi Aaron, thank you for your review! We're so happy to hear that your experience with Tim and the cleanliness of the facility has been positive! We are always here to help at 888-storage.\n","replyTime":"2022-11-13T11:03:00","review":"Tim was a great help with me finding a perfect size. Units are new and clean. Very spacious. Very much recommend.","source":"Google","submissionTime":"2022-11-12T00:00:00","userName":"Aaron P."},{"reviewId":"c5d6a21b-790a-4d22-be7a-373bcf9407f4","range":0,"rating":5,"reply":"Thank you for the kind words, Spyro! We're committed to providing excellent customer service. We're glad you chose Extra Space! As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-11-06T10:28:00","review":"Excellent customer service. Above and beyond. Glad I chose this location.","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"Spyro T."},{"reviewId":"6f58c3bf-18fb-4d72-88b4-d8a528dbcc70","range":0,"rating":5,"reply":"Thank you for the kind remarks, Lesley! We're so happy to hear we have your recommendation! Providing renters with clean and secure facilities is our top priority. We're glad our team was very efficient and very polite. As always stop by the office or call us at 888-storage if you need anything.  \n","replyTime":"2022-11-05T09:09:00","review":"I would recommend anyone to Extra Space Storage very clean very efficient very polite services and security is awesomely secure it would definitely need their services again","source":"Google","submissionTime":"2022-11-04T00:00:00","userName":"Lesley R."},{"reviewId":"9859a1bc-20ec-47aa-8edb-8e2e04c31b2f","range":0,"rating":5,"reply":"Thank you for the excellent rating, Steven! We're happy we were able to provide a smooth rental experience. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-11-05T09:05:00","review":"Great storage space. Online registration was easy.","source":"Google","submissionTime":"2022-11-04T00:00:00","userName":"Steven S."},{"reviewId":"9b8c6296-71ed-42a5-bd40-8b09661a6525","range":0,"rating":5,"reply":"Hi Kar, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.\n","replyTime":"2022-11-01T09:21:00","review":"This place is new. Its nice and clean.","source":"Google","submissionTime":"2022-10-31T00:00:00","userName":"Kar D."},{"reviewId":"10264ede-c019-4218-a925-0b8469a53d7f","range":0,"rating":5,"reply":"Thank you for the kind words, Mike! We're committed to providing excellent customer service. Let us know if you have questions at 888-storage!\n","replyTime":"2022-10-25T14:16:00","review":"Great service","source":"Google","submissionTime":"2022-10-24T00:00:00","userName":"Mike R."},{"reviewId":"185c103d-58d1-40a0-bf32-9d848c451ab9","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jim! We're so happy to hear Amanda was knowledgeable, friendly, and able to guide you through your rental process. Give us a call at (610) 572-7077 if you need any future assistance.","replyTime":"2022-10-22T13:01:00","review":"Freindly & knowledgeable staff. Amanda B. walked me through the setup process & was able to answer all of my questions.","source":"Google","submissionTime":"2022-10-22T00:00:00","userName":"Jim C."},{"reviewId":"9d9d7c70-cc15-4799-800a-9e0563cc26c3","range":0,"rating":5,"reply":"Thank you for the kind words, Kyle. We're glad Amanda was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2022-10-14T10:08:00","review":"Amanda was very helpful with everything.  Very nice storage unit.","source":"Google","submissionTime":"2022-10-13T00:00:00","userName":"Kyle M."},{"reviewId":"511f6fd8-79e9-4d1e-ba65-7f69a3db0363","range":0,"rating":5,"reply":"Hi Karen, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-10-10T09:23:00","review":"So far, so good!  Just getting started.  Very professional.  Facility is clean.","source":"Google","submissionTime":"2022-10-10T00:00:00","userName":"Karen I."},{"reviewId":"d4bd70fc-c3f5-4cc0-9053-f173a95aa930","range":0,"rating":5,"reply":"Our team is so happy you had a 5-star experience, Nicole! If you ever need anything in the future feel free to stop by or call us at (610) 572-7077.","replyTime":"2022-10-07T10:29:00","review":"Has great security system and staff does everything they can to accomodate your needs and requests.","source":"Google","submissionTime":"2022-10-09T00:00:00","userName":"Nicole J."},{"reviewId":"9e67af7e-6c65-4b05-9ffd-4ad3bca6927c","range":0,"rating":5,"reply":"Thanks for the awesome review, Thomas! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-08-30T12:19:00","review":"As far as storage facilities, this was the best customer service experience I have had.  Both staff members at the N. Providence location in Media are great to work with.   Professional, respectful, down to earth, and willing to help.","source":"Google","submissionTime":"2022-10-02T00:00:00","userName":"Thomas B."},{"reviewId":"ed555553-190b-4282-a55b-a9acacac9aee","range":0,"rating":5,"reply":"Hi Kate, thank you for the 5-star review and for the recommendation! Customer service and keeping our facilities clean and easy to access are top priorities. Let us know if you need anything, please.","replyTime":"2022-09-28T13:10:00","review":"The place was very very clean and so easy to access.  Tim was wonderful to work with in setting up our account too.  Would highly recommend.","source":"Google","submissionTime":"2022-09-27T00:00:00","userName":"Kate S."},{"reviewId":"511de797-d467-49c7-8b3a-3cd737e6b7c7","range":0,"rating":5,"reply":"Hi Joan, thank you for your review! We're so happy to hear that your experience with Tim and Amanda and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.\n","replyTime":"2022-09-27T09:18:00","review":"Employees Tim and Amanda do everything to make your rental seamless.\n\nThe facility is very clean .","source":"Google","submissionTime":"2022-09-26T00:00:00","userName":"Joan C."},{"reviewId":"05da6a7c-0a46-4697-a054-d4e85cf16ce6","range":0,"rating":5,"reply":"Barbara, we are so happy to hear that Tim could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to call us at 888-storage if you need anything.","replyTime":"2022-09-25T13:38:00","review":"We are so happy to have found this clean, new storage space, and manager Tim Ulmer couldn't be more helpful. Feeling very lucky!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Barbara G."},{"reviewId":"62af0f06-1dd3-41e6-a11c-6fe9bc7a1f8f","range":0,"rating":5,"reply":"Thanks for the positive review, Karen!  We work hard to keep our facilities safe and clean for our customers. Feel free to call us if you need anything!","replyTime":"2022-09-17T10:32:00","review":"Awesome people. Clean. And very secure","source":"Google","submissionTime":"2022-09-17T00:00:00","userName":"Karen P."},{"reviewId":"3fc4b34f-c10c-49fa-8676-877ca574bc24","range":0,"rating":5,"reply":"Thank you, Kyle. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-09-17T11:00:00","review":"Very satisfied and secured!","source":"Google","submissionTime":"2022-09-17T00:00:00","userName":"Kyle “."},{"reviewId":"d7f5465e-a282-4b9a-8634-92be15f8a6c9","range":0,"rating":5,"reply":"Thank you for the kind remarks, Mobile! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-09-13T12:55:00","review":"Great place, kind & (overly?) helpful staff. I guess I  recommend extraspace overall, but I especially recommend these guys.","source":"Google","submissionTime":"2022-09-12T00:00:00","userName":"mobile f."},{"reviewId":"e1ccf1e3-2b09-4dca-bcb2-de256ca9d502","range":0,"rating":5,"reply":"Hi Chris, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Feel free to call us if you need anything.","replyTime":"2022-09-10T15:22:00","review":"New and clean facility. Highly recommend if in need of storage place. Also has climate control in this place ??","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Chris O."},{"reviewId":"8c0d029c-9920-4d94-9a61-f9a3ee80c4c2","range":0,"rating":5,"reply":"Thank you, Kate. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-09-10T15:19:00","review":"Very nice facility and helpful staff!","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Kate W."},{"reviewId":"0c350f6a-d972-4aef-b718-c53b84beac84","range":0,"rating":5,"reply":"Hi, Bryce ! Thanks for the positive review, it means a lot to our team. Please call (610) 572-7077 if you have any questions about your rental. ","replyTime":"2022-09-02T16:34:00","review":"Took me in last minute to get a unit that I needed in a pinch!","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"Bryce D."},{"reviewId":"b5e2715a-946c-4a9b-913b-5f91241b2a6a","range":0,"rating":5,"reply":"Hi Danscaping, Your review is appreciated! We make it a priority to provide modern, well-maintained facilities with helpful staff and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-09-03T09:50:00","review":"Great new facility. Well maintained and employed with great people.","source":"Google","submissionTime":"2022-09-01T00:00:00","userName":"Danscaping L."},{"reviewId":"f9a4bd6c-79b5-4117-89a6-9bc77738f420","range":0,"rating":2,"reply":"Hi Katie, Thank you for taking the time to share your experience with us. We are sad to know this happened at our property! We value your feedback and are reviewing it further internally. Please give us a call at 888-storage if you would like to reconsider storing with us. ","replyTime":"2022-08-17T16:04:00","review":"False advertisement! I reserved a 10x8 space and it was a triangle that was much less than was I reserved. I checked the space the day of my move and was highly disappointed. Some spaces have poles in them taking up storage space. When checking other spaces one said 10x15, but when I measured it was only 10x5. I am only giving this storage place 2 stars instead of 1 because the employees were very helpful especially Amanda. She was great! I suggest looking at the unit before you reserve.","source":"Google","submissionTime":"2022-08-17T00:00:00","userName":"Katie C."},{"reviewId":"d3a06112-fecf-4a9e-8eb4-1dc25cabadd8","range":0,"rating":5,"reply":"Hi Mark, thank you for your review! We're so happy to hear that your experience with Tim and Amanda and the cleanliness of the facility have been positive! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2022-08-09T18:46:00","review":"I don’t usually take the time to leave these but great service is something that is definitely lacking in todays world…. And that’s what I got… clean, professional, honest… all around great service by Tim and Amanda!!!!!!","source":"Google","submissionTime":"2022-08-09T00:00:00","userName":"Mark R."},{"reviewId":"a7e945bd-092a-4230-953f-1e0f3ec8af77","range":0,"rating":5,"reply":"Thank you for the kind remarks, Nick! We're so happy to hear Tim earned us your recommendation! Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-07-28T17:37:00","review":"I can’t say enough about this place. Tim made the whole process painless. Can’t recommend enough","source":"Google","submissionTime":"2022-07-28T00:00:00","userName":"Nick S."},{"reviewId":"e9af3b3a-aa88-4c5a-bd15-094c8e8d4d78","range":0,"rating":5,"reply":"Hi Annie, thank you for your review. We're glad Tim was very helpful by answering all of your questions and made your decision very easy! Stop by our office if you need anything in the future! ","replyTime":"2022-07-27T18:21:00","review":"I have been back and forth for a while now on whether or not to rent a storage space. Tim was very helpful by answering all of my questions! He made my decision very easy!","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"Annie O."},{"reviewId":"40b94927-307b-471b-bf0e-b06fb8808773","range":0,"rating":5,"reply":"Hi Ch, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Tim was really helpful with finding your organization a storage unit and found you the right size at the right price. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-07-27T18:21:00","review":"This place is new and super clean. Tim was really helpful with finding our organization a storage unit. He found us the right size, at the right price.","source":"Google","submissionTime":"2022-07-27T00:00:00","userName":"CH W."},{"reviewId":"0d371ca4-d6c5-4784-8489-fdeaa7e18ab0","range":0,"rating":5,"reply":"Hello, Stephanie. Thank you for the review. We're so glad Tim could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-07-25T09:45:00","review":"Excellent service by Tim. Thanks so much for accommodating my needs.","source":"Google","submissionTime":"2022-07-24T00:00:00","userName":"Stephanie B."},{"reviewId":"dca89326-657a-4a6c-9b5c-aab13ce8e360","range":0,"rating":5,"reply":"Hi Don, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!","replyTime":"2022-07-25T10:09:00","review":"I move furniture for my job it's one of the cleanest storage places I've been to","source":"Google","submissionTime":"2022-07-24T00:00:00","userName":"Don M."},{"reviewId":"7831f029-aa26-4c5c-9535-7e424025ff61","range":0,"rating":5,"reply":"Hello, David. Thank you for the recommendation. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-07-25T12:15:00","review":"Amanda took my reservation, gave us the tour and was AMAZING! Professional, fun and Knowledgeable.  Highly recommend!","source":"Google","submissionTime":"2022-07-23T00:00:00","userName":"David D."},{"reviewId":"34ba3018-1e96-4678-a4d8-3a63c6c57a36","range":0,"rating":5,"reply":"Hi Lauren, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.\n","replyTime":"2022-07-18T13:53:00","review":"Extremely helpful staff made process very easy. Storage area was clean, easy to access, and well maintained","source":"Google","submissionTime":"2022-07-17T00:00:00","userName":"Lauren H."},{"reviewId":"8a606b40-24b2-4d00-a798-376dfddaecc6","range":0,"rating":5,"reply":"Hi, Odell ! Thanks for the positive review, it means a lot to our team. Please call (610) 572-7077 if you have any questions about your rental. ","replyTime":"2022-06-25T09:51:00","review":"Great experience manager was extremely pleasant and helpful","source":"Google","submissionTime":"2022-06-24T00:00:00","userName":"Odell W."},{"reviewId":"ab5b0beb-b1b0-4cdc-a373-0e00eed04b69","range":0,"rating":5,"reply":"Hi Nancy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2022-06-22T11:30:00","review":"I went to reserve a unit today.   Amanda was wonderful. She showed me the unit and I got an 8x10. She was  knowledgeable and very personable.   You have a wonderful employee!!  PS the building is nice and modern and very clean.     Nancy Huber\nMedia location","source":"Google","submissionTime":"2022-06-21T00:00:00","userName":"Nancy H."},{"reviewId":"52a45b93-78b9-4b6d-b470-6a8c81bd9498","range":0,"rating":5,"reply":"Hi Catherine. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.","replyTime":"2022-06-13T18:43:00","review":"The assistant manager, Amanda, took the time to understand my storage needs and made great recommendations based on what was available.  The first time we went into our storage unit, everything worked as Amanda stated it would.\nThe whole place is spotless and the people are easy to work with.\nGreat experience. I would recommend storing here.","source":"Google","submissionTime":"2022-06-13T00:00:00","userName":"Catherine S."},{"reviewId":"63bceb68-64d8-4b5a-aef3-4144a3333f9f","range":0,"rating":5,"reply":"Thank you for the kind review, Daniela. We're glad Zachary was patient and able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2022-06-04T17:25:00","review":"Zachary was very great. Since the moment we arrived he was very patient and helpful and explained everything very thoroughly. Very deserved position as store manager.","source":"Google","submissionTime":"2022-06-04T00:00:00","userName":"Daniela V."},{"reviewId":"e02a8ee7-c9b3-4e39-b7fb-4bd41b19bb21","range":0,"rating":5,"reply":"Hi Mark!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (610) 572-7077 or stop by the facility! ","replyTime":"2022-05-26T09:47:00","review":"Extremely helpful! Great customer service.","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Mark S."},{"reviewId":"16d4919c-c841-441a-894b-2c2309d0f956","range":0,"rating":5,"reply":"Thank you for the review, Julie! We pride ourselves on having a friendly, accommodating staff and are so happy Zach and Amanda were able to assist you! We are happy to help with any storage needs at 888-storage.","replyTime":"2022-05-17T13:35:00","review":"Great experience with Zach and Amanda. They are kind and very patient and knowledgeable.","source":"Google","submissionTime":"2022-05-17T00:00:00","userName":"julie t."},{"reviewId":"2e2a6d29-c798-4370-b476-746ca3d021c7","range":0,"rating":5,"reply":"Thanks for the awesome review, Mariate! We work hard to meet the expectations of our customers, and we're happy to hear Amanda hit the mark for you! Don't hesitate to stop by the office or contact us at (610) 572-7077 if you need anything.","replyTime":"2022-05-13T10:56:00","review":"We had a little problem with our access code and Amanda went above and beyond to resolve. She is a rock star!","source":"Google","submissionTime":"2022-05-12T00:00:00","userName":"Mariate E."},{"reviewId":"ac37ec92-c7a4-4199-8063-9308afe6ab69","range":0,"rating":5,"reply":"Thanks for the positive review, Jack! We are glad you had a great experience with Amanda. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-05-06T17:59:00","review":"Amanda was great!","source":"Google","submissionTime":"2022-05-06T00:00:00","userName":"Jack V."},{"reviewId":"12c8b824-bdf7-471c-814c-e10dccce2526","range":0,"rating":5,"reply":"Hi Crystal-michelle, thank you for your review. We're glad Zach helped you pick your storage unit and is personable.  We're committed to providing excellent customer service. Stop by our office if you need anything in the future! \n","replyTime":"2022-05-04T18:56:00","review":"Zach helped me pick my storage unit. He was very helpful and personable. Great customer service!","source":"Google","submissionTime":"2022-05-03T00:00:00","userName":"Crystal-Michelle"},{"reviewId":"bfaa85a9-f044-442d-b230-df148265ea72","range":0,"rating":5,"reply":"Hi S. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Zack and Grant! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.\n","replyTime":"2022-05-01T14:27:00","review":"Zack is the best!!!  Zack and Grant are great guys - very nice, always friendly and extremely helpful. I moved from out of state and couldn't ask for a better place to store my personal belongings. Great prices, climate controlled, and the facility is very clean and well maintained. If you're considering storage now or in the near future the Media location is definitely the place to go.  A++ rating!!!","source":"Google","submissionTime":"2022-04-30T00:00:00","userName":"S B."},{"reviewId":"cbb0ccfe-8a06-4d6c-b16b-d865d955ffc0","range":0,"rating":5,"reply":"Hello, R. Thank you for the review. We're so glad Zach could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-04-25T11:42:00","review":"Had a great experience with Zach.  Very knowledgeable and friendly.  He helped me find a great storage unit.  Would highly recommend.","source":"Google","submissionTime":"2022-04-24T00:00:00","userName":"R S."},{"reviewId":"54bfef96-9206-45ab-bd17-c70a35f58d04","range":0,"rating":5,"reply":"Thanks for the positive review, Christopher! We are glad you had a great experience with Zach and the team. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-04-20T12:38:00","review":"By far the cleanest, most well kept facility around. Stellar customer service and support from Zach and the rest of the team. So glad I found them.","source":"Google","submissionTime":"2022-04-20T00:00:00","userName":"Christopher S."},{"reviewId":"2e159f1a-e90b-4dc5-9acd-8069b01506f2","range":0,"rating":5,"reply":"We really appreciate you taking the time to share your experience with us, Anshu. Thanks for being a loyal customer. We're so happy Zach could help. Call us at 888-storage if you have any questions or need assistance with your rental!","replyTime":"2022-04-19T08:56:00","review":"The Extra Space Storage team, Zach especially,  were very helpful to me and my family as we worked with a moving company to put furniture and personal items into storage after a cross country move.","source":"Google","submissionTime":"2022-04-18T00:00:00","userName":"Anshu T."},{"reviewId":"4a402986-f71e-4173-867d-b0c70755efa9","range":0,"rating":5,"reply":"Hi Annaliese, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, communicative staff, so we are thrilled to hear that you had such a positive experience renting with Zach! As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-04-17T13:10:00","review":"Zach was great and super helpful and communicative to get us moved in! Highly recommend this storage spot.","source":"Google","submissionTime":"2022-04-16T00:00:00","userName":"Annaliese W."},{"reviewId":"67835c8f-543f-441a-9b0f-544497511f7d","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kathy! We're happy we were able to provide a smooth rental experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.","replyTime":"2022-04-11T14:10:00","review":"Very easy process! VERY clean!","source":"Google","submissionTime":"2022-04-11T00:00:00","userName":"Kathy L."},{"reviewId":"7bfb5430-b1dd-4277-8a53-868d6e822f35","range":0,"rating":5,"reply":"Thank you for your review, Bria. We are glad Zach was professional, efficient, and thorough in explaining our rental agreement. Thank you for your kind words! As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-04-08T12:37:00","review":"Excellent customer service beginning to end—-the site Manager Zach was great to work with, professional & efficient. Thorough in his explanation of how storage pricing works, fair pricing to start…","source":"Google","submissionTime":"2022-04-08T00:00:00","userName":"Bria H."},{"reviewId":"9544b463-8bec-4374-949c-05e8649b1a4a","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Jim! We are so glad Zach could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-04-05T10:03:00","review":"Fast and Easy to rent, Zach from the place in media went above and beyond to make sure I was good!","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Jim B."},{"reviewId":"361f76f3-f7d7-4885-ad25-38e602ad00ae","range":0,"rating":5,"reply":"Thank you for the excellent rating, Kristen. We are glad Zach and Grant were able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you. ","replyTime":"2022-04-01T02:40:00","review":"I chose Extra Space Storage based on the excellent online reviews - and they were not wrong! Zach and Grant were awesome - they got me set up in my unit quickly and easily. I would highly recommend this to someone, especially if you have never rented a self-storage before. They made the process smooth and awesome.","source":"Google","submissionTime":"2022-04-01T00:00:00","userName":"Kristen S."},{"reviewId":"efc3b2f0-6b16-4d51-a258-684060d7d551","range":0,"rating":5,"reply":"Thanks for the great review, Cagney! We're glad Zach was professional. Please call us at (610) 572-7077 if you have any questions!","replyTime":"2022-03-25T18:44:00","review":"Zach is a total professional that helped us out immensely. It's a excellent facility; clean and convenient.","source":"Google","submissionTime":"2022-03-25T00:00:00","userName":"Cagney B."},{"reviewId":"1ba4f015-2b56-42a6-82f1-358264e72636","range":0,"rating":5,"reply":"Hi S, thank you for your review. We're glad Zach was so helpful, accommodating, and walked you through the rental process. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-03-06T07:58:00","review":"We needed a storage unit while we looked for a new house. We contacted several storage companies and quickly chose to go with Extra Space Storage because their manager, Zach, was so helpful and accommodating. He walked us through the rental process and made the whole experience so easy and anxiety-free. Our unit was clean and easy to reach and load. I highly recommend ESS.","source":"Google","submissionTime":"2022-03-05T00:00:00","userName":"S K."},{"reviewId":"9cca16cc-2f2f-4ade-b03e-10e2b85102ee","range":0,"rating":5,"reply":"Hi Julia, thank you for your review! We're so happy to hear that your experience with Zach and the cleanliness of the facility has been positive! We're always here to help at 888-storage.","replyTime":"2022-02-21T12:07:00","review":"Great experience using Extra Space Storage. Convenient loading areas with plenty of carts, clean, and well lit. Zach the manager was also very helpful!","source":"Google","submissionTime":"2022-02-21T00:00:00","userName":"Julia H."},{"reviewId":"98ec16d0-386a-4e0b-a54e-1ed3cf7e99e2","range":0,"rating":5,"reply":"Hi Shane. Thank you so much for your kind words. We appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Shane! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Zach! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2022-02-17T16:37:00","review":"I needed a space to temporarily store some items during a move and found this ExtraSpace Storage located on Providence Road in a great, easy to access location. Signing up for the unit was super quick online and they had some great deals. Zach, the store manager, kindly reached out right away to assist with any questions. Upon arrival to the facility, Zach gave me a great rundown and tour of the place. He made me feel very comfortable about leaving my items, some of significant value and some of great personal value, locked here under great security features. I was impressed with the convenience of access to my own unit via my own personal code and lock. They garage access also seems like an awesome commodity if the weather is less than beautiful. But this place is pretty beautiful itself. Very clean and well taken care of. I look forward to having my things here and definitely recommend it to anyone else.\nThanks again, Zach!","source":"Google","submissionTime":"2022-02-17T00:00:00","userName":"Shane M."},{"reviewId":"0710d2db-971b-4966-a1b2-981afae75505","range":0,"rating":5,"reply":"Hi Rob, thank you for your review. We're glad Zack was very professional, courteous, and gave you options to look at. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2022-02-14T08:00:00","review":"Zack was very professional & courteous. He gave me options to look at and agreed to be helpful during deliveries made by my company on my behalf.","source":"Google","submissionTime":"2022-02-14T00:00:00","userName":"Rob B."},{"reviewId":"3715ecdd-0e4e-45e2-8bfd-46ac0af8a11f","range":0,"rating":5,"reply":"Thanks for the positive review, Benjamin! We are glad you had a great experience with Zach. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-02-12T12:10:00","review":"Great experience! Thanks Zach and team.","source":"Google","submissionTime":"2022-02-12T00:00:00","userName":"Benjamin D."},{"reviewId":"f7911313-2f3c-4789-a383-274856b0afcf","range":0,"rating":5,"reply":"Alicia, Thank you for the great rating! We are glad you found our property clean, well maintained, and fairly priced. Thank you for taking the time to recognize how lovely Zach is to work with. Thank you for your kind words! Give us a call at 888-storage if you need anything. \n","replyTime":"2022-02-05T12:33:00","review":"Very clean and nice storage unit. By far the nicest facility I’ve seen that also has great prices. Zach was very lovely to work with. I would definitely recommend to family and friends.","source":"Google","submissionTime":"2022-02-05T00:00:00","userName":"Alicia J."},{"reviewId":"035c7ccb-eca0-4d4d-a8c7-493dd573aed4","range":0,"rating":5,"reply":"Thank you for the kind words, Madhavi! We're committed to providing excellent customer service and convenience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2022-02-06T15:02:00","review":"Excellent customer service\nI needed a storage space fast and it was very easy and convenient for me.","source":"Google","submissionTime":"2022-02-05T00:00:00","userName":"Madhavi R."},{"reviewId":"45546797-015a-4332-a7f4-b653fef4831b","range":0,"rating":5,"reply":"Thank you for your feedback, Armyrangeratmit! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. We're glad Zach took care of every little detail you could’ve asked for! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2022-01-25T10:59:00","review":"Extra Space takes all of the worry the people normally have about storing their stuff and makes it disappear under the bright lights, secure conditions, and sparkling clean facility… Having great customer service is an extra bonus we didn’t expect… The Media PA property has Zach on site - he took care of every little detail we could’ve asked for! Great place :)","source":"Google","submissionTime":"2022-01-25T00:00:00","userName":"ArmyRangerAtMIT"},{"reviewId":"5155d8d3-f177-40bf-bede-802900a27332","range":0,"rating":5,"reply":"Hi Cecily, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-24T10:09:00","review":"Very clean, staff that ive talked to on the phone are very nice, i love that you need your pin to use the elevator and again its so freaking clean. Everything works and they always have the push carts","source":"Google","submissionTime":"2022-01-23T00:00:00","userName":"Cecily C."},{"reviewId":"e67c50c1-941f-4a42-9456-4f29bd75aed3","range":0,"rating":5,"reply":"Ebony, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-01-17T12:46:00","review":"Very easy to purchase. Great price as well. I’m satisfied so far. When you go, talk to Zach. Really nice guy, and great customer service.","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"Ebony M."},{"reviewId":"704a10b2-6351-45d9-9b78-a8128d982d2b","range":0,"rating":5,"reply":"Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. We're glad Zach was very nice, helpful, and informative. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-11T14:05:00","review":"Renting the storage unit was super easy online. The building is very clean and well kept. Zach was very nice, helpful, and informative.","source":"Google","submissionTime":"2022-01-11T00:00:00","userName":"John G."},{"reviewId":"9573765c-3a6f-437e-83af-47e9950ec38f","range":0,"rating":5,"reply":"Thank you for your feedback, Robert! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-10T13:20:00","review":"Very friendly and professional service in a beautiful storage facility.","source":"Google","submissionTime":"2022-01-10T00:00:00","userName":"Robert L."},{"reviewId":"60f9ace1-9cf7-42e4-8baf-472f4872eb04","range":0,"rating":5,"reply":"Thank you, Jeffrey! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-01-08T09:48:00","review":"Clean and bright. Inside unloading right near elevators. Just dropped off our first load today. Great!","source":"Google","submissionTime":"2022-01-08T00:00:00","userName":"Jeffrey P."},{"reviewId":"5cf33660-b45a-4fc6-9e34-e342138283ff","range":0,"rating":4,"reply":"Thank you for the kind words, Glenn. We're glad Matthew was able to help! Our team is here to serve you, so give us a call at (610) 572-7077 if you need any future assistance.\n","replyTime":"2022-01-07T09:21:00","review":"Matthew was very helpful getting  us set up with a  storage unit.  ??","source":"Google","submissionTime":"2022-01-07T00:00:00","userName":"Glenn Y."},{"reviewId":"9539616c-135b-4daa-b5f6-35b761f969b4","range":0,"rating":5,"reply":"Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2022-01-07T10:46:00","review":"Very clean storage facility. Extremely friendly and professional staff. Top notch service! ??","source":"Google","submissionTime":"2022-01-07T00:00:00","userName":"Michael P."},{"reviewId":"9d6e7b90-1f74-427e-a107-a1bd61740949","range":0,"rating":5,"reply":"Hi Grant, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Hassle-free renting is what we strive to provide so we are glad your experience reflects that. As always, give us a call at 888-storage if you need anything. \n\n","replyTime":"2022-01-03T16:39:00","review":"Fast, easy sign-up. Clean, modern facility. Very good assistance.","source":"Google","submissionTime":"2021-12-31T00:00:00","userName":"Grant G."},{"reviewId":"0545dc30-1ed5-4a13-85be-f8517a946f6a","range":0,"rating":5,"reply":"Hi Mariama, thank you for your review. We're glad our team was very professional in meeting your needs. We appreciate you recommending us to your friends and family. Stop by our office if you need assistance or have any questions. ","replyTime":"2021-12-21T13:51:00","review":"Extra Space Storage was very professional in meeting my needs when I needed them in a short notice. I will be glad to recommend them to my friends and family or use them again in the future.","source":"Google","submissionTime":"2021-12-21T00:00:00","userName":"Mariama M."},{"reviewId":"18722586-d0a3-4a81-95f1-eeb6a69396ea","range":0,"rating":5,"reply":"Thank you for the kind remarks, Bryan! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2021-12-17T16:04:00","review":"I highly recommend Extra Space. The facility is very clean and well organized with helpful staff, a great loading dock, and a convenient location right off the highway","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Bryan H."},{"reviewId":"83107870-4542-479b-84e3-b1ee6cb9dfe2","range":0,"rating":5,"reply":"Hi Annamarie, thank you for taking the time to share your review. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Please stop by the office or reach out to us at 888-storage if you have any questions!","replyTime":"2021-12-17T17:15:00","review":"Great customer service, clean unit and facility,  trolleys right there. Perfect size for our needs","source":"Google","submissionTime":"2021-12-16T00:00:00","userName":"Annamarie M."},{"reviewId":"9e4c2366-0eb8-4b93-964f-6cb7267e20ab","range":0,"rating":5,"reply":"Hi Tina, thank you for your review! We're so happy to hear that your experience with Zach and the cleanliness of the facility has been positive! Please give us a call at 888-storage if you need further assistance with your storage needs.\n","replyTime":"2021-12-10T17:07:00","review":"Extra Space Storage is a top rated place.  Zach has been very professional, knowledgeable and helpful.  He is great at his job.  The security is excellent.  The space is very clean and maintained.  Easy access but secure. I would definitely recommend this place to family and friends","source":"Google","submissionTime":"2021-12-10T00:00:00","userName":"tina m."},{"reviewId":"d2578409-e94e-4860-af75-7d02197cfa74","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Tara! We're so happy to hear Zach was able to make your rental process seamless! Give us a call at (610) 572-7077 if you need any future assistance.","replyTime":"2021-12-09T16:42:00","review":"Everything was seemless and easy from start to finish. Zach was wonderful to work with- great customer service! Facility is very clean and in a great location, highly recommend!","source":"Google","submissionTime":"2021-12-09T00:00:00","userName":"Tara R."},{"reviewId":"c5f558ac-e2fc-4859-8672-3dff0a80a841","range":0,"rating":5,"reply":"Hi C., thank you for your recommendation! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions. \n ","replyTime":"2021-11-23T09:53:00","review":"if you are moving anything into storage.. make sure you use this storage facility! cleanest and most efficient one I've been too! Highly Recommend!","source":"Google","submissionTime":"2021-11-23T00:00:00","userName":"C. H."},{"reviewId":"92bc1c63-8576-46c1-a725-8b4b59d1eeb0","range":0,"rating":5,"reply":"Hi L, thank you for your review! We're so happy to hear that your experience with Zac and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.\n","replyTime":"2021-11-19T16:32:00","review":"Zac was professional and very helpful in helping me find the right storage unit for my needs. The new space is clean, well lit and convenient. Feels very safe too!","source":"Google","submissionTime":"2021-11-18T00:00:00","userName":"L C."},{"reviewId":"6f08c352-9a0b-4263-8a12-050cd8a35951","range":0,"rating":5,"reply":"Hi Paul, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! We're always here to help at 888-storage.\n","replyTime":"2021-11-12T15:56:00","review":"Clean and new storage unit. No issues so far. Employees are great.","source":"Google","submissionTime":"2021-11-12T00:00:00","userName":"Paul B."},{"reviewId":"18787133-d723-478c-9d9b-c62811a60f88","range":0,"rating":5,"reply":"Hi Danny, thank you so much for the awesome review! It's so great to hear our team was helpful and the facility in great shape. We absolutely love having you as a customer! As always, give us a call at 888-storage if you need anything. ","replyTime":"2021-11-11T12:04:00","review":"Extremely easy. Staff was helpful and the building is in great shape.","source":"Google","submissionTime":"2021-11-02T00:00:00","userName":"Danny F."},{"reviewId":"8374d177-f808-478c-8967-831aff34d5d5","range":0,"rating":5,"reply":"Hi Lloyd, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Zach! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-10-25T10:21:00","review":"The Media facility is brand new and looks great.  Zach was very professional and helpful in getting us set up.  Recommended.","source":"Google","submissionTime":"2021-10-25T00:00:00","userName":"Lloyd C."},{"reviewId":"6c3068cf-fd9c-45f2-b6c6-efb63ff7231b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Organized, friendly, clean and super secure! I had a great experience signing up for the storage unit and have easily returned twice to add more items. Thank you!","source":"Google","submissionTime":"2021-10-24T00:00:00","userName":"Allison C."},{"reviewId":"bc53c752-d34b-4ace-a7e6-bef12665ea18","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great Customer Service!!!","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Nycole E."},{"reviewId":"e08bef38-66f5-4934-bf7e-3edaecf13fe8","range":0,"rating":5,"reply":null,"replyTime":null,"review":"My signup experience with Extra Space has been 5-Star for sure! The facility is clean and secure. Parking was easy and the loading dock is super helpful. Zack and Jay are incredible and made the process a breeze!","source":"Google","submissionTime":"2021-10-08T00:00:00","userName":"Larry M."},{"reviewId":"971bb938-0319-4b21-b975-404fe541fd72","range":0,"rating":5,"reply":"Thank you for the review, Marianne! We pride ourselves on having a friendly, accommodating staff and are so happy Zach was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-10-05T11:45:00","review":"Zach was very accommodating and professional.","source":"Google","submissionTime":"2021-10-05T00:00:00","userName":"Marianne 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