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We're glad Robert made you feel so welcome. We'll be sure to share your kind words with him.","replyTime":"2026-10-27T17:38:00","review":"Robert, the storage manager, was so friendly and welcoming! He made me feel appreciate it from the moment I walked in. He was kind, easy to talk to, and made the whole experience a pleasant one. It's always nice to come across someone who genuinely makes you feel welcome. I really appreciated his kindness and the way he treated me. Thank you, Robert!","source":"Google","submissionTime":"2026-10-27T00:00:00","userName":"Lenny"},{"reviewId":"cb00727a-a41d-4909-bf1c-018742284612","range":0,"rating":5,"reply":"Thank you for sharing your experience, Anthony. We are glad our team was able to answer your questions quickly and help make your storage decision easy. Thank you for choosing Extra Space Storage.","replyTime":"2026-10-26T16:46:00","review":"Staff was very knowledgeable and immediately responded to my questions. Made my decision very easy.","source":"Google","submissionTime":"2026-10-26T00:00:00","userName":"Anthony J."},{"reviewId":"a07cbe43-a938-426d-ae79-e4ac007537af","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Carly! We're glad to hear Robert provided friendly and knowledgeable support.","replyTime":"2026-10-17T14:11:00","review":"Robert is very helpful and super knowledgeable! He will help you in any way he can! Super friendly as well!","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"Carly"},{"reviewId":"b4750c48-5092-4561-8a30-98cf772c32a8","range":0,"rating":5,"reply":"Thank you, Christina, for sharing your experience with Extra Space Storage. We're glad to hear that our team was friendly and that our online registration was easy and convenient for you. We appreciate your support and feedback!","replyTime":"2026-10-11T08:46:00","review":"Friendly staff, clean facility, easy online registration. Make sure to check online, prices are cheaper there than going to the office.","source":"Google","submissionTime":"2026-10-11T00:00:00","userName":"Christina C."},{"reviewId":"989c9f17-e249-4fa5-b5f8-f6a25ebff88f","range":0,"rating":5,"reply":"We are glad you found our location clean and our management helpful, Stephanie. Thank you for recommending Extra Space Storage!","replyTime":"2026-10-10T09:09:00","review":"Great location and manager place is clean definitely recommend","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Stephanie"},{"reviewId":"d9166277-42dc-4896-827d-8ce61f27149d","range":0,"rating":5,"reply":"Thank you, Kara, for sharing your experience with Extra Space Storage. We are glad to hear that you received prompt assistance from our team and that you are pleased with the cleanliness of our units. We appreciate your support!","replyTime":"2026-10-11T08:51:00","review":"AMAZING STORAGE STAFF, I cannot speak highly enough of this storage company, the cleanliness of the units is top tier and I always get helped promptly.","source":"Google","submissionTime":"2026-10-10T00:00:00","userName":"Kara G."},{"reviewId":"624f4b3e-b11e-4cd5-9d06-4b5630445361","range":0,"rating":5,"reply":"Thank you for sharing your experience and for recommending Extra Space Storage, Tiffany. We're glad Robert could answer all your questions and provide such helpful support. ","replyTime":"2026-09-21T14:54:00","review":"This experience has been amazing. Robert explained and answered every questioned we had. He was very sweet and funny. HIGHLY recommend.","source":"Google","submissionTime":"2026-09-21T00:00:00","userName":"Tiffany M."},{"reviewId":"a259effc-431e-4651-89f5-5a7fa4213a16","range":0,"rating":5,"reply":"Thank you for your review, Ezekiel! We're glad to hear you had such a friendly rental experience with Extra Space Storage.","replyTime":"2026-09-15T10:44:00","review":"Friendliest place to rent","source":"Google","submissionTime":"2026-09-15T00:00:00","userName":"Ezekiel G."},{"reviewId":"220799bb-11fa-4401-be49-316ec8d6ffe6","range":0,"rating":5,"reply":"Thank you for your 5-star review, Rossalyn! We're glad to hear you had a great experience with our customer service and found the property well-kept at Extra Space Storage.","replyTime":"2026-09-07T09:29:00","review":"Great customer service\nProperty well kept","source":"Google","submissionTime":"2026-09-05T00:00:00","userName":"Rossalyn W."},{"reviewId":"e6e17702-f38b-4368-a3e5-fb053fd01fa5","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with our manager and the facility. Thank you for sharing your feedback about the hallway lights, we will look into this matter.","replyTime":"2026-09-05T09:22:00","review":"The manager was great.  I got all the information I needed, he was friendly and helpful but not excessively chatty. He exhibited the perfect attitude of friendly and efficient service.\n\nThe facility appears clean, secure, and of quality construction.\n\nI do wish that all the lights in the hallway were working.  When I rented the unit it was pitch dark there as the light in the hallway was out of order. I bought a small battery-powered lantern, which  gives out just barely enough light to see my belongings. It was still that way a month later.  It's been a month since I was there and I hope it's been fixed in the meantime.","source":"Google","submissionTime":"2026-09-04T00:00:00","userName":"Chichi H."},{"reviewId":"21ab3cf7-85cd-443d-a895-23d220532a4e","range":0,"rating":5,"reply":"We are thrilled to hear about your positive experience with our manager Robert and our clean facility. Thank you for your kind words, Adam!","replyTime":"2026-04-02T11:51:00","review":"The manager Robert was courteous and kind and the facility is clean! A real pleasure to business with!\nThank you!","source":"Google","submissionTime":"2026-08-31T00:00:00","userName":"Adam F."},{"reviewId":"44a76c93-1d3d-42a9-ac80-44265afecfec","range":0,"rating":5,"reply":"We are delighted to hear this is your number 1 choice! Easy access, setup, and great follow-up — we appreciate your 100% recommendation, Yuyu!","replyTime":"2026-08-20T12:51:00","review":"Easy to access, easy to set up. Someone followed up to make sure I didn't need anything or had any questions. Comes with lock inside the unit. I have had to use storage units alot and this one is my number 1 choice!! 100% RECOMMEND!","source":"Google","submissionTime":"2026-08-24T00:00:00","userName":"Yuyu E."},{"reviewId":"b5bb1d61-6e0a-4c9e-ba57-eaa45e89efcb","range":0,"rating":5,"reply":"We are ecstatic to hear about your positive experience with us! Thank you for your feedback, Maria.","replyTime":"2026-08-18T09:38:00","review":"So easy for my daughter in college to store her stuff over the summer! Very friendly, very easy to work with, very clean, very professional, COULD NOT RECOMMEND ANY HIGHER!","source":"Google","submissionTime":"2026-08-18T00:00:00","userName":"Maria K."},{"reviewId":"da8e0fa3-0a43-468d-abea-1c7a4e428a9d","range":0,"rating":5,"reply":"Thank you for taking the time to share this, Heavenwise! Robert and Sam love helping customers find the best storage unit. We appreciate your kind words!","replyTime":"2026-08-17T11:05:00","review":"Robert and Sam were so kind and more than helpful in answering all of my many questions and assisting me with getting the best storage unit. I really appreciate the help! :))","source":"Google","submissionTime":"2026-08-17T00:00:00","userName":"Heavenwise D."},{"reviewId":"1f1448d3-e14d-41b3-be90-66787d2680af","range":0,"rating":5,"reply":"We're absolutely thrilled to hear that you had an amazing experience at Extra Space Storage. Thank you for sharing your feedback, Robert!","replyTime":"2026-07-31T14:11:00","review":"Amazing place.","source":"Google","submissionTime":"2026-07-31T00:00:00","userName":"Robert E."},{"reviewId":"07d81efe-1eef-490a-8970-a34b22c732cb","range":0,"rating":5,"reply":"We are overjoyed to hear about your great experience with our location, check-in process, and staff. Thanks for the recommendation, Cory!","replyTime":"2026-07-20T08:48:00","review":"Great location, easy check in process, and great staff! Highly recommend!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Cory F."},{"reviewId":"f5557984-6362-468d-a7a2-609644a2ecb2","range":0,"rating":5,"reply":"Thank you for taking the time to share this! Great staff makes all the difference. We appreciate your kind words, Bob!","replyTime":"2026-07-20T08:48:00","review":"Great storage rental, great staff!","source":"Google","submissionTime":"2026-07-20T00:00:00","userName":"Bob M."},{"reviewId":"3d09a013-b9ae-4bcb-9dd2-7bd881f844d8","range":0,"rating":5,"reply":"We're elated to hear you love our place and find our staff friendly and helpful! Thank you for your feedback, Autumnly.","replyTime":"2026-07-15T11:19:00","review":"Luv this place!! Staff is so friendly and super helpful! ????","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Autumnly S."},{"reviewId":"8b307ed6-03e1-4ca2-b17e-4460c90de57e","range":0,"rating":5,"reply":"Thank you immensely! Robert's knowledge and tailored service made an amazing impression. We look forward to welcoming you at Extra Space Storage!","replyTime":"2026-07-15T14:26:00","review":"I was met by Robert , authenticly positive, he had great intel on sizing and preferences. Great service as we worked on finding the unit for me, tailored to my needs/goals :)\nAn amazing impression has been left,  i am looking forward to renting at this facility especially with kind and knowledgeable staff present!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Tr3b i."},{"reviewId":"9389d1a6-8e70-494e-8e98-1bf4f62d4a6d","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience, Paige! We'll be sure to share your kind words with Robert.","replyTime":"2026-07-13T12:24:00","review":"Had a great experience, Robert was very kind and helpful!","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Paige M."},{"reviewId":"26769761-f760-4aa7-bf55-2dfda5f804dc","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience with Robert at Extra Space Storage. Thank you for sharing your feedback, Korie!","replyTime":"2026-06-24T07:48:00","review":"Process was super easy! Robert was very helpful, knowledgeable & nice.","source":"Google","submissionTime":"2026-06-24T00:00:00","userName":"Korie R."},{"reviewId":"481f7ed6-f246-4d62-9a7a-d9c4e03f6f04","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience, Tony. Kind staff, clean units, and a safe property — we're glad it showed!","replyTime":"2026-06-15T17:31:00","review":"The staff was kind. The unit and the property was clean and safe. Would recommend to anyone.","source":"Google","submissionTime":"2026-06-15T00:00:00","userName":"TONY F."},{"reviewId":"2b1e0083-d153-4c70-aac9-acf7f2ccf4cd","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your great experience with Robert! Thank you for your continued loyalty over the years.","replyTime":"2025-12-20T14:32:00","review":"Over the years, we have rented several outdoor and indoor units at the 71/Riverside Tulsa location.  Recently, we were trying to reconfigure our overall storage needs there and Robert provided us excellent assistance.  Robert was very responsive and diligent in understanding and helping us with our \"project\".  We have had a great experience and will continue to rent there!","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Ken W."},{"reviewId":"c141cc93-5713-4f93-a36c-ec8e6ba23a13","range":0,"rating":5,"reply":"We are grateful for three years of trust, Holly! Thanks for highlighting Robert's helpful service and our clean, secure facility.","replyTime":"2026-06-08T07:50:00","review":"This place is great!  We have used it for 3 years now for kids who attend college nearby.  It's clean, secure and Robert is awesome!  He's always so helpful to make the process go smoothly.","source":"Google","submissionTime":"2026-06-07T00:00:00","userName":"Holly H."},{"reviewId":"05ac582d-7aeb-45b8-a73a-47d3b40bf42a","range":0,"rating":5,"reply":"Your positive experience with Extra Space Storage is greatly appreciated! Thank you for sharing your experience, Taryn.","replyTime":"2026-05-28T10:18:00","review":"I love Extra Space Storage! I've rented in AZ. Robert here in Tulsa is a wonderful person to work with!","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Taryn M."},{"reviewId":"dd6eb44d-7fea-4640-86d4-cd649d129be5","range":0,"rating":5,"reply":"Thank you for the kind remarks, Me! We're so happy to hear we have your recommendation! Let us know if you have questions at 888-storage.","replyTime":"2023-02-22T16:09:00","review":"Great experience! Would definitely recommend! I use Extra Space Storage only, and I use them alot. The site is always clean and the managers are the best. No where else but Extra Space for me!!","source":"Google","submissionTime":"2026-05-27T00:00:00","userName":"Me"},{"reviewId":"615f91c2-dc63-4069-a940-bcb7ea89ccfb","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Natsu! We're thrilled our security features and friendly service made you feel safe and valued.","replyTime":"2026-05-24T10:38:00","review":"Great storage facility with top-notch security. I always felt completely safe dropping things off, even after dark, thanks to the well-lit grounds and secure gated access. Friendly and professional costumer service! Thankyou blessings","source":"Google","submissionTime":"2026-05-24T00:00:00","userName":"Natsu Z."},{"reviewId":"852d7238-581d-4245-9bda-139deb7e5c21","range":0,"rating":5,"reply":"Thank you immensely for highlighting our helpful staff and southern hospitality, Dane. We're glad we could assist with the lock fee!","replyTime":"2026-04-23T11:42:00","review":"We’re super kind and helpful, online it showed a lock fee but they helped me knock that off. Great staff with some southern hospitality too","source":"Google","submissionTime":"2026-04-23T00:00:00","userName":"Dane E."},{"reviewId":"086bd9f9-357e-4ee3-aed7-0bbb618f0a42","range":0,"rating":5,"reply":"Thank you, Irakoze, for your review! We're glad you enjoyed our services and had a positive experience with us.","replyTime":"2026-04-17T18:40:00","review":"The services were good. I liked it!","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Irakoze A."},{"reviewId":"f0f3bb16-b0d0-4f68-b2ea-50e6b9f3661f","range":0,"rating":5,"reply":"Thank you, Hannah, for the recommendation! We're thrilled you had a great storage experience with us.","replyTime":"2026-04-17T18:40:00","review":"Great experience highly recommend","source":"Google","submissionTime":"2026-04-17T00:00:00","userName":"Hannah B."},{"reviewId":"304d7715-5352-4c52-afd0-f835659520a8","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled our team provided excellent service and helpful information.","replyTime":"2026-04-10T11:09:00","review":"Best customer service very informative, friendly and helpful 10/10 would recomend","source":"Google","submissionTime":"2026-04-10T00:00:00","userName":"Red B."},{"reviewId":"c1370c46-8836-4c1a-9a7d-5a1a5e92a4a3","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with us, Ashley! We are glad to hear that you found our storage facility helpful and a great place to store your stuff.","replyTime":"2026-04-03T11:31:00","review":"Very helpful! Great place to store your stuff!","source":"Google","submissionTime":"2026-04-03T00:00:00","userName":"Ashley F."},{"reviewId":"03ee36b1-5051-4030-9a49-ef597ea47b57","range":0,"rating":5,"reply":"Amberlyn, thank you for your review! Thrilled our team helped with your upgrade and made it your best storage experience. Appreciate the recommendation!","replyTime":"2026-03-24T16:11:00","review":"The guy at the office was super friendly and very helpful when it came to me needing to upgrade!! Best experience I’ve had renting a storage. Would definitely recommend","source":"Google","submissionTime":"2026-03-24T00:00:00","userName":"Amberlyn T."},{"reviewId":"3b4e6390-3436-4dfc-976a-acb9fc7c36ae","range":0,"rating":5,"reply":"We are overjoyed to hear about Robert's exceptional service! It truly means the world to us to know that Robert has been able to work with you and provide the help you needed throughout your time with us. Thanks for trusting us for two years and recommending our storage solutions, Felicia. We're so grateful for customers like you who recognize and appreciate Robert's dedication to providing great service. Your kind words about his willingness to work with you, especially when your rent increased, really highlight the personal care he brings to his work. While we're sad to hear you'll be leaving us, we're honored to have been part of your storage journey for the past two years.","replyTime":"2026-03-23T07:29:00","review":"I love this unit bc Robert will always work with you and help you if he can. You can never go wrong with great service. He himself is definitely a 10/10 highly recommend if you need a storage unit. I’m really going to hate leaving from over here. If I could have gave him more than a 5 star I definitely would have no hype. I have been with this storage unit 2 years and yes my rent did jump up and Robert worked with me and made it affordable for me again.","source":"Google","submissionTime":"2026-03-23T00:00:00","userName":"Felicia B."},{"reviewId":"b3de8240-a8aa-42d5-a55a-cc388b0c87b7","range":0,"rating":5,"reply":"Your positive experience means everything! We're thrilled that our team provided great customer service. Thanks for recommending us, William!","replyTime":"2026-03-17T10:34:00","review":"Great customer service! Highly recommend","source":"Google","submissionTime":"2026-03-17T00:00:00","userName":"William G."},{"reviewId":"734fdcc5-118c-4cfd-8d57-b45dd28ec389","range":0,"rating":5,"reply":"Thank you, Michele, for taking the time to share your awesome experience with Extra Space Storage!","replyTime":"2026-03-15T08:33:00","review":"Awesome","source":"Google","submissionTime":"2026-03-14T00:00:00","userName":"Michele C."},{"reviewId":"ce960c22-5c95-48db-9575-7a66b1c159fa","range":0,"rating":5,"reply":"Thank you, Nate, for sharing your great experience with us!","replyTime":"2026-03-11T16:39:00","review":"Great experience! Thank you!","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"nate"},{"reviewId":"5c371f24-881d-4bb3-b1c9-7f80ead92587","range":0,"rating":5,"reply":"We're overjoyed to hear about your amazing experience with Robert at Extra Space Storage! Thank you for the recommendation, Michelle.","replyTime":"2026-03-12T07:55:00","review":"Absolutely amazing experience. Robert is a great manager and a great guy! Highly recommend! 10/10","source":"Google","submissionTime":"2026-03-11T00:00:00","userName":"Michelle M."},{"reviewId":"b537e044-fd51-4a5e-98aa-6700bdf77b70","range":0,"rating":5,"reply":"Your positive feedback means everything! We're thrilled that our helpful staff and clean, safe facility exceeded your expectations. Thanks for recommending us, Linda!","replyTime":"2026-03-05T17:15:00","review":"This place is awesome! The staff is extremely helpful and friendly every time I contact them from the initial rental to simple questions or requests. The facility is very clean and safe. I highly recommend them for your storage needs!","source":"Google","submissionTime":"2026-03-05T00:00:00","userName":"Linda M."},{"reviewId":"59e8d2be-b218-4a9d-8a26-a7186b1c5804","range":0,"rating":5,"reply":"Your positive experience is our priority. Thank you for sharing your feedback, Cydney.","replyTime":"2026-02-27T15:48:00","review":"The whole process was easy breezy beautiful, very personable interaction overall.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Cydney l."},{"reviewId":"a1b1526a-05fe-4a36-a300-08d566968b3c","range":0,"rating":5,"reply":"Your positive experience is our priority. Thank you for sharing your feedback, Cydney.","replyTime":"2026-02-27T15:48:00","review":"The whole process was easy breezy beautiful, very personable interaction overall.","source":"Google","submissionTime":"2026-02-27T00:00:00","userName":"Cydney l."},{"reviewId":"9e74a99b-0aee-4e41-807c-14d8221449c8","range":0,"rating":5,"reply":"We're overjoyed to hear about your great experience at Extra Space Storage. Thank you for sharing!","replyTime":"2026-02-24T18:05:00","review":"Great experience. Friendly customer service","source":"Google","submissionTime":"2026-02-24T00:00:00","userName":"paul k."},{"reviewId":"74101606-3e85-48b1-bad5-7afde5fb76bd","range":0,"rating":5,"reply":"Thank you immensely for highlighting Robert's excellent service! We're thrilled he made your contract setup smooth and stress-free. It's wonderful to hear that Robert was able to provide you with such a fantastic experience during your time with our storage facility. We're particularly pleased that his friendly and professional approach made such a positive impression, and that he took the time to thoroughly answer all of your questions. Robert truly embodies the level of customer service we strive to provide, and your feedback confirms that he genuinely cares about ensuring our customers feel valued and well-supported. We greatly appreciate you taking the time to share your wonderful experience and for recommending our facility to others who are looking for quality storage solutions with exceptional customer care.","replyTime":"2026-02-23T17:40:00","review":"I had a wonderful experience with this storage facility. Robert, the manager, was fantastic to work with! He made the entire contract setup process smooth and stress-free. He was incredibly friendly, professional, and took the time to answer all of my questions thoroughly. It’s clear he truly cares about providing great customer service. I highly recommend this facility if you’re looking for a place that values its customers!","source":"Google","submissionTime":"2026-02-23T00:00:00","userName":"Shawna C."},{"reviewId":"5de31d21-fbd5-4ac5-91fd-67af750ad15b","range":0,"rating":5,"reply":"Thanks for the great review, Amanda! We're thrilled our office team was helpful. Your recommendation means everything to us!","replyTime":"2026-02-20T07:38:00","review":"Great experience with office! Super helpful and would definitely recommend to anyone who is looking for a new storage unit!","source":"Google","submissionTime":"2026-02-20T00:00:00","userName":"Amanda P."},{"reviewId":"eedaf156-887c-48d2-b48e-9b46470e856b","range":0,"rating":1,"reply":"We take your feedback seriously. Please feel free to reach out to us at (918) 727-2770 to discuss your concerns further. Thank you.","replyTime":"2026-02-16T13:56:00","review":"Yeah, we’re six months. My rate doubled so by a year and a half doing business with this storage facility my monthly rate jumped from $65 per month to $180 per month. There are other storage units located here in Tulsa. They don’t do that to people. I recommend that you look do your homework.","source":"Google","submissionTime":"2026-02-16T00:00:00","userName":"Dana F."},{"reviewId":"9f9365fe-8c4f-45c0-940c-c9d59000cb07","range":0,"rating":5,"reply":"Thank you for your review. We're happy to hear that you've been satisfied with our facility and service.","replyTime":"2026-02-14T09:37:00","review":"I have been with this storage facility for a very long time. They have always been courteous and responsive. The facility is well maintained and I have been very happy with their business.","source":"Google","submissionTime":"2026-02-14T00:00:00","userName":"Gretchen B."},{"reviewId":"f3df8d29-6c20-46ec-afdc-a24e890625f8","range":0,"rating":5,"reply":"We are absolutely thrilled to hear about your positive experience with us. Thank you for sharing your feedback!","replyTime":"2026-02-06T11:34:00","review":"Never have any problems, any time I have something going on they always work with me. And anytime there is an issue with something they always reach out to notify me in advance","source":"Google","submissionTime":"2026-02-06T00:00:00","userName":"Marcus R."},{"reviewId":"5a0263be-9bc5-4921-938d-d55108a2a868","range":0,"rating":1,"reply":"Your concerns are noted. Please feel free to contact us at (918) 727-2770 to discuss this matter further. Thank you.","replyTime":"2026-02-05T15:19:00","review":"There's homeless people ( well not homeless they live in an outdoor storage unit) living here and the manager knows that!!!!! How do I know, because I told him amd he shrugged it off. I couldn't move my belongings in the evenings out of fear for my safety, they were actually barbqueing outside their storage unit. One kept circling me and my van during the day it was frightening. Don't come here stay away keep yourself and your belongings safe.","source":"Google","submissionTime":"2026-02-05T00:00:00","userName":"Belle"},{"reviewId":"249873d0-f9fc-4b57-bd31-40e531598122","range":0,"rating":5,"reply":"We are pleased to hear your online booking and verification process went quickly and smoothly! Thank you for choosing Extra Space Storage.","replyTime":"2026-01-31T12:34:00","review":"Just received my unit, the online booking process and in person verification went very quickly and smoothly!","source":"Google","submissionTime":"2026-01-31T00:00:00","userName":"Danielle T."},{"reviewId":"c13a7f9b-9c14-4206-b8d8-66b8e2f5e2a2","range":0,"rating":5,"reply":"Thank you for recognizing Robert's exceptional service! We're thrilled he solved your problem and made your experience outstanding. It's wonderful to hear that Robert was able to provide you with the helpful assistance you needed during your 5-minute phone call, especially after your 4 years with Extra Space. We truly appreciate you taking the time to highlight how Robert called you back, listened to your needs, and went above and beyond to solve your problem plus more. Your feedback about his genuine enjoyment of his job and dedication to ensuring customer satisfaction means a great deal to us. Robert will certainly be recognized for his amazing work, and we're grateful to have team members like him who make such a positive difference in our customers' experiences.","replyTime":"2026-01-30T10:59:00","review":"I have been with extra space for 4 years and of all the people I’ve talked to over the years NO ONE has been as helpful as Robert was in the 5 mins we were on the phone. He called me back, asked what I needed, and solved my problem plus more. He is AMAZING and needs to be recognized. I am grateful to know this company has someone who genuinely enjoys their job and is ready to listen, help, and make sure you’re satisfied. Thank you again Robert!","source":"Google","submissionTime":"2026-01-30T00:00:00","userName":"Brandi R."},{"reviewId":"b8d2e9ad-3729-48fc-8257-8b602bfd312c","range":0,"rating":5,"reply":"Thank you immensely for your feedback! We're thrilled our team provided great help with your storage needs.","replyTime":"2026-01-29T14:00:00","review":"great help!","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"alan h."},{"reviewId":"21c4d894-884a-41c3-8364-411f6e392543","range":0,"rating":5,"reply":"Thank you for sharing your experience with Robert! We're glad he helped you find the perfect unit size for your needs.","replyTime":"2026-01-29T14:28:00","review":"Robert was very friendly and knowledgeable. Theres such a variety of unit sizes , he made it so easy to decide which would best fit my needs.","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Kayla"},{"reviewId":"d82ec85f-2439-40ec-bf28-c228702a0454","range":0,"rating":5,"reply":"Thank you for your review! We're pleased Robert helped with pricing and security. Appreciate your trust in our storage solutions.","replyTime":"2026-01-30T07:50:00","review":"Robert helped me get a better price for my 2 units so I didn't have to move.  He also is making sure I have a cylinder lock due to recent break ins at the complez","source":"Google","submissionTime":"2026-01-29T00:00:00","userName":"Kelly G."},{"reviewId":"9cbf4c14-d8f6-470c-878a-82187aa4c741","range":0,"rating":5,"reply":"Thank you for your review! So glad Robert provided awesome service. We appreciate your kind words!","replyTime":"2026-01-23T10:47:00","review":"Thank you Robert!!!!! Awesome service, thank y’all so much!!!","source":"Google","submissionTime":"2026-01-23T00:00:00","userName":"Oliver R."},{"reviewId":"76373a1f-37f6-4c27-88c0-6e1666d3e6de","range":0,"rating":5,"reply":"Thank you for your review! We're thrilled you were impressed and look forward to serving your storage needs.","replyTime":"2026-01-19T10:54:00","review":"Was impressed with everything I saw here.  Will be using Extra Space Storage for my upcoming needs.  Thank You!","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"Thelonius P."},{"reviewId":"784e6b55-e4ea-4431-8a81-79a4a9c394d2","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience! We're pleased you and your son found our team knowledgeable and organized.","replyTime":"2026-01-19T10:54:00","review":"Was happy with this place.  I would definitely recommend them.  Seem to have their stuff together and knowledgeable.  I spoke with Robert when I was there.  My son has used them before and was happy.  I am moving and will be using them for interim storage.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"John B."},{"reviewId":"13386dfa-4574-4a12-b194-a9b52e3fd5a2","range":0,"rating":5,"reply":"We deeply cherish your choice in Extra Space Storage for your Missouri to Tulsa move. Welcome!","replyTime":"2026-01-19T10:53:00","review":"We are moving a lot of our stuff from Missouri to Tulsa and were in need of temporary storage.  We were impressed with Extra Space Storage and have selected them for our needs.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"ComTech S."},{"reviewId":"67976239-c178-4a41-8169-4b4909c54506","range":0,"rating":5,"reply":"We deeply cherish your choice in Extra Space Storage for your Missouri to Tulsa move. Welcome!","replyTime":"2026-01-19T10:53:00","review":"We are moving a lot of our stuff from Missouri to Tulsa and were in need of temporary storage.  We were impressed with Extra Space Storage and have selected them for our needs.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"ComTech S."},{"reviewId":"5fa5c815-926c-4e50-8766-ec5c8324a3a7","range":0,"rating":5,"reply":"Thank you for taking the time to share your positive experience! We're pleased you and your son found our team knowledgeable and organized.","replyTime":"2026-01-19T10:54:00","review":"Was happy with this place.  I would definitely recommend them.  Seem to have their stuff together and knowledgeable.  I spoke with Robert when I was there.  My son has used them before and was happy.  I am moving and will be using them for interim storage.","source":"Google","submissionTime":"2026-01-19T00:00:00","userName":"John B."},{"reviewId":"a686a340-db28-45be-80ab-e894e906b1aa","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Kelvin. We appreciate your feedback.","replyTime":"2026-01-12T08:05:00","review":"I had a great experience. The guy over the counter was very nice to me and gave good discount.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Kelvin S."},{"reviewId":"07e356e6-fdb3-4c74-9f21-26ab69192282","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Kelvin. We appreciate your feedback.","replyTime":"2026-01-12T08:05:00","review":"I had a great experience. The guy over the counter was very nice to me and gave good discount.","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Kelvin S."},{"reviewId":"50a60681-4d33-4395-9e42-7d29f8615cc0","range":0,"rating":5,"reply":"We deeply cherish your feedback about our clean facility and friendly staff. Thank you for choosing Extra Space Storage!","replyTime":"2026-01-06T17:30:00","review":"Very good experience. Clean facility and friendly staff.","source":"Google","submissionTime":"2026-01-06T00:00:00","userName":"Jeff S."},{"reviewId":"9d0828ac-75c9-43d7-834a-f7115e9a45aa","range":0,"rating":5,"reply":"We are grateful for your loyalty and trust in Extra Space Storage. Your simple move-out experience makes us happy!","replyTime":"2025-12-30T17:06:00","review":"I’ve used them in the past and enjoyed them. The service has always been great and when I needed help, I’ve always gotten it. I moved out today. It was simple and easy will definitely rent from them again if needed.","source":"Google","submissionTime":"2025-12-30T00:00:00","userName":"Su P."},{"reviewId":"92dbfe01-6fd8-4585-a4af-35a449374929","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jeff! We're so happy to hear Eda and Emily were able to make your transfer process easy and convenient! Give us a call at (918) 727-2770 if you need any future assistance.","replyTime":"2022-12-07T14:42:00","review":"We have a company storage unit and recently had to switch to the first floor. They made the whole thing an easy and and convenient process. I highly recommend calling them for your storage needs.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Jeff M."},{"reviewId":"33ada4e1-4fca-4c5c-ac61-db80ba561b8d","range":0,"rating":5,"reply":"Thanks for calling us the best in Tulsa! We appreciate your feedback about our affordable, clean facility and friendly staff.","replyTime":"2025-12-20T10:45:00","review":"Great facility. Affordable, clean and the friendliest staff. Objectively the best in Tulsa","source":"Google","submissionTime":"2025-12-20T00:00:00","userName":"J A."},{"reviewId":"691cf3aa-c9df-45b9-9c1c-1e8db5c1b975","range":0,"rating":1,"reply":"We understand your concerns about rate increases and accessibility. We apologize for any frustration this has caused you, especially given your current situation. Our goal is to provide affordable storage solutions for all our customers. Please contact us at (918) 727-2770 to discuss your situation with a manager and explore available options. We would like to review your account, address your concerns, and see if we can find a solution that better meets your needs and budget.","replyTime":"2025-05-23T10:48:00","review":"they SIGNIFICANTLY up your rent every 3 months. no matter how small your unit is. we got a medium sized unit a little under a year ago and started at like around $104 and then they upped it to around $186 just 3 months later at the same time they were having a huge sale on units (ironic huh) so we bought a smaller unit, rented a uhaul, and moved EVERYTHING. crammed it all into a smaller unit. got rid of the other unit. it was originally $60.50 a month, then within 3 months we got another letter in the mail saying they were upping it to $104.50. i called and asked them if this is something they’re going to keep doing because i am currently disabled and don’t have income so i can’t continuously afford it being upped and they talked around the question and told me they’d submit a request to have it brought back down to my original price but i never heard back. i called numerous times trying to talk to managers and nobody would ever let me get to one or they’d tell me one would call me back and they never did. now a few months later, i just got ANOTHER letter in the mail and they’re upping it from $104.50 to $184.50. for one tiny unit. it’s ridiculous and their units aren’t even clean so idk why they think they’re worth that much money.\n\nADD ON / UPDATE (after moving out): literally everything single box i open spiders crawl out of it. all my stuff is covered in dirt, leaves, dust, roaches, spiders, you name it… and reeks of mothballs and dust? my stuff went in there in perfect condition and despite paying $180 a month for a tiny unit, after just a year and a half all my stuff is disgusting. our mattress had a huge wasp nest mudded into it as they slipped through the cover on it apparently… but they shouldn’t even have been able to get into the unit. the outdoor ones are sealed horribly and all their units are insanely overpriced in the end. they suck you in with false pricing online then up the price by almost double every 3 months. IF you’re going to get a unit with them, at least get an indoor one. we did outdoor just so i could access it easier with my disabilities but it was not worth it to pay all that money just to have all my stuff be ruined either way. you’d think someone came and opened the doors every few days with the amount of leaves and stuff in there … it was so bad we had to bring a leaf blower to even get all the stuff out and even then i just keep finding more and more bugs and spiders and dirt. there’s been at least 3 spiders in every box and one of them even had eggs all in it when all boxes were fully sealed outside of the handle punched out holes on the sides of them… i didn’t think that would be an issue in a unit that was supposed to be sealed but apparently it is so also just make sure your stuff is sealed super well and that you can afford anywhere from 3-5x your starting payment amount within the next year or two. if the answer to that is no, i would highly recommend going elsewhere and being thorough in asking about how often the prices are raised and how much they are raised by. i am really defeated to have had such a bad experience with these people because they genuinely do have kind workers and i think that’s why they have so many good reviews!! it’s just the overall quality of the units and pricing that’s an issue. which im sure the pricing part is higher up individuals.. i’m not certain though. either way, i definitely will not be using them again. oh, and they had some homeless people living out of the units and wondering all around the property when we were there trying to move out of my unit. we did call and report it but there were many times i felt uncomfortable while at my unit due to the population wondering around on the property.","source":"Google","submissionTime":"2025-12-01T00:00:00","userName":"Maggie I."},{"reviewId":"e71b24cb-f47a-433f-93e7-d7fa9f8fd734","range":0,"rating":5,"reply":"We're honored to have provided you with a joyous, helpful, and humorous customer service experience. Thank you for sharing your positive feedback!","replyTime":"2025-02-27T08:35:00","review":"They helped me reserve a place and within that same week I was able to to start moving my belongings in. Customer service is joyous, helpful, and humorous. By far my best experience so far! They're also accommodating, and thoroughly informative ??","source":"Google","submissionTime":"2025-11-04T00:00:00","userName":"Alyssa C."},{"reviewId":"a1b5f15f-5572-4403-87dc-8a71f8377e32","range":0,"rating":5,"reply":"We are thrilled to hear Sam provided friendly service and clear communication about policies and insurance. Welcome back!","replyTime":"2025-11-01T10:18:00","review":"Sam was friendly and communicated everything they needed to know in terms of policies and insurance about leaving I renting with them. I rented with them before. Appreciated the business previously. Thus I returned again. Have had a wonderful experience","source":"Google","submissionTime":"2025-11-01T00:00:00","userName":"Kailani M."},{"reviewId":"d41796a0-52a3-43fa-97b8-52714d8852b5","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We're thrilled you experienced amazing hospitality with us.","replyTime":"2025-10-25T11:36:00","review":"Ha a great experience with amazing hospitality","source":"Google","submissionTime":"2025-10-25T00:00:00","userName":"Cameron S."},{"reviewId":"5103b753-f9d2-4f09-8f3d-190561fb8cc0","range":0,"rating":4,"reply":"We appreciate your input about the elevator speed and third floor lip. Your maintenance suggestions are helpful. Contact (918) 727-2770 for repairs.","replyTime":"2025-10-12T09:48:00","review":"This place is decent.\n\nA few things if you don’t mind.\n\n1.  Elevator closes the door in 4 seconds.  That is wayy too fast in my opinion.  Zero chance you can push something out.  Turn around for second without the door closing.\n\n2.  THIRD floor elevator lip is busted.  Making it harder to push carts in.  Carts are plastic wheels and not rubber.  Should be an easy fix.  20 mins… and let it dry over night.  Or SOMETHING.  Screw a metal plate on it???  Maybe??\n\nI simply see it “as my business” and what I can do to make it better.\n\n“If this was my storage unit, what would I do here…” is what goes on in my mind.","source":"Google","submissionTime":"2025-10-11T00:00:00","userName":"Jack. L."},{"reviewId":"0ec4f26a-84f9-4ec9-ac70-8b80fb13da58","range":0,"rating":5,"reply":"We're elated to hear about your positive experience with our store representative at 1440 E 71st St. Thank you for sharing your feedback!","replyTime":"2025-09-28T09:34:00","review":"The store representative at the 1440 E 71st st is the best! He deserves a raise! Definitely leaving a good impression on the company.","source":"Google","submissionTime":"2025-09-28T00:00:00","userName":"MoneyMakin S."},{"reviewId":"7bb50ed2-f091-42a7-a028-1be793da929c","range":0,"rating":5,"reply":"Your positive feedback about James means everything to us! We're delighted that he made your experience wonderful and assisted you with everything. It's fantastic to hear that James was patient, walked you through all the steps, assisted with the app installation, and ensured you understood how to use the locks in our climate-controlled units. We truly appreciate you taking the time to share your experience, and we'll be sure to pass along your kind words to James. Thank you for choosing Extra Space Storage!","replyTime":"2025-09-17T16:13:00","review":"I am a senior citizen, 71 years old, and it has been absolutely many many years since I have had such a wonderful customer service! James, was outstanding, so helpful, so patient, walked me through all the steps, make sure I got the app on my phone correctly, and make sure I knew how to work the lock on the units in the climate control section, and those locks are so simple and fascinating. Extra Space Storage is very fortunate to have an employee such as James! Daniel 1030","source":"Google","submissionTime":"2025-09-17T00:00:00","userName":"Daniel G."},{"reviewId":"c3ef0ab3-050c-44c1-9c1d-927995916704","range":0,"rating":2,"reply":"Apologies for any inconvenience you experienced with the rate increase. Please feel free to contact us at (918) 727-2770 to discuss this further.","replyTime":"2025-09-16T07:33:00","review":"Well. Honestly, it started out great. Price was right for a nice sized unit. Then outta nowhere the rate doubled…. It wasn’t promotional pricing or deal of any kind. It just doubled. So. If you wanna have a budget and have it double, these folks will serve you perfectly.","source":"Google","submissionTime":"2025-09-15T00:00:00","userName":"Anthony M."},{"reviewId":"ae766fe7-9935-4157-820d-ddf81fb8f4be","range":0,"rating":5,"reply":"We genuinely admire your feedback! So glad Robert made your storage process smooth as butter. It's wonderful to hear that he explained your options thoroughly and walked you through the whole process. We're delighted that you found our facility clean, safe, friendly, and secure - ticking all the boxes for your storage needs. Whether you keep the unit long-term or come back in the future, we're honored to be your go-to storage facility. Thanks for choosing us!","replyTime":"2025-08-30T08:16:00","review":"Quick and easy!\nWe are working on a project that no longer fits in our office.  We needed a space for extra storage and followed a recommendation to call Robert at Extra Space Storage.\nSo glad we did!\nHe explained our options, walked us through the whole process, and made the whole process just go as smooth as butter.\nWhether we keep the unit long term or just keep coming back, we will consider this our go-to storage facility.   No reason to look anywhere else.\nClean.  Safe.  Friendly.  Secure.  Ticks all the boxes.","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"Streetwalker T."},{"reviewId":"f34b08fb-cc76-4bbb-82fd-e86d1596c8a4","range":0,"rating":5,"reply":"We are thrilled to hear that everything went smoothly with your storage unit experience! Robert's expertise and guidance truly made all the difference, and we're glad he was able to walk you through the process step by step. It's wonderful to know that you felt reassured and confident in your choice. We appreciate you taking the time to share your positive feedback, and we're grateful you chose us for your storage needs. Thanks again for being our valued customer!","replyTime":"2025-08-30T08:14:00","review":"So pleased.\nEverything about getting our storage unit and getting it filled went smoothly.\nRobert helped us pick what would be best for our needs.  He knew his stuff and knew just how and when to help.\nWe haven't used any sort of outside storage in a while so were not sure how everything worked.  Being walked through step by step was reassuring.\nWe made the right choice.","source":"Google","submissionTime":"2025-08-29T00:00:00","userName":"E S."},{"reviewId":"a0f7cdb3-80c5-45bb-bf0f-7e96cdd86b02","range":0,"rating":5,"reply":"Thank you for sharing your feedback! We're thrilled that renting and accessing your storage was so straightforward.","replyTime":"2025-08-23T10:43:00","review":"Easy to rent easy to access","source":"Google","submissionTime":"2025-08-23T00:00:00","userName":"Jana B."},{"reviewId":"ebfa5e20-fe59-42f9-8c57-3904b8d3df08","range":0,"rating":5,"reply":"Thank you for the kind words about our clean facility and Robert's helpful service!","replyTime":"2025-07-25T10:09:00","review":"Amazing facility very clean Robert was an amazing and very helpful","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Samantha B."},{"reviewId":"aa1f553c-7bef-46b3-911e-a3449750352c","range":0,"rating":5,"reply":"Thank you for your review, Mario! We're thrilled you found our storage facility amazing and appreciate your feedback.","replyTime":"2025-07-25T10:48:00","review":"This place is amazing.","source":"Google","submissionTime":"2025-07-25T00:00:00","userName":"Mario R."},{"reviewId":"39ed20e4-1b8c-44a8-a09d-37310296da8c","range":0,"rating":5,"reply":"Thanks for your kind words! So glad our team could help during tough times. Your appreciation means everything.","replyTime":"2025-07-25T13:32:00","review":"I really appreciate everything they have done for me. These last few months have been stupid and the staff really stepped up to help.","source":"Google","submissionTime":"2025-07-24T00:00:00","userName":"james r."},{"reviewId":"22316e87-d283-458f-890c-b46a787f41bf","range":0,"rating":5,"reply":"We are delighted to hear about Robert's great energy and professionalism! Thanks for sharing your positive experience with us.","replyTime":"2025-07-22T11:35:00","review":"Shout out too Robert at extra space storage on 71st he has such great energy he is always professional!! High vibrations at the top !!! And he will give reminder calls as well too help keep my things secured !!! He is awesome !! If you  ever need storage !!! Go too him !!","source":"Google","submissionTime":"2025-07-22T00:00:00","userName":"Amber M."},{"reviewId":"85e6badd-b50a-4bd5-9cb7-fa7a28549553","range":0,"rating":5,"reply":"We're glad to hear you found our space nice and clean. Thank you for your kind words about our helpful staff.","replyTime":"2025-07-21T16:36:00","review":"They nice and clean space. And the Gentleman that helped us was very delightful and beyond helpful","source":"Google","submissionTime":"2025-07-21T00:00:00","userName":"Daniel H."},{"reviewId":"d96e4353-befe-4ab7-b334-65268ea1eea0","range":0,"rating":5,"reply":"Samantha, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.","replyTime":"2025-03-29T01:53:00","review":"Robert is a wonderful worker he is he is the only one ever behind the desk wonderful work Robert.","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Samantha"},{"reviewId":"9eaf2250-3203-4547-b81c-c1b55d0a0d9c","range":0,"rating":5,"reply":"We are delighted to hear Robert provided such awesome energy and helpful service! Thanks for recognizing his great work.","replyTime":"2025-07-18T09:02:00","review":"Robert, the man behind the desk is awesome great energy, so very helpful complete life saver.","source":"Google","submissionTime":"2025-07-17T00:00:00","userName":"Brandon G."},{"reviewId":"38670ff0-dd9b-4cf2-bffb-805e3195db00","range":0,"rating":5,"reply":"We are delighted to hear our service was quick and easy! Thanks for choosing Extra Space Storage, James.","replyTime":"2025-07-06T11:06:00","review":"Quick and easy, very helpful","source":"Google","submissionTime":"2025-07-05T00:00:00","userName":"James J."},{"reviewId":"58335b6f-dfc6-4aeb-9431-4cd044f9560f","range":0,"rating":5,"reply":"Your review is appreciated. Thank you for sharing your experience with us.","replyTime":"2025-06-28T10:34:00","review":"Incredible experience.","source":"Google","submissionTime":"2025-06-28T00:00:00","userName":"Kevin W."},{"reviewId":"c02bb995-ed90-4a29-9828-b7678dfb9f92","range":0,"rating":5,"reply":"We are most gratified to learn of your favorable impression regarding our facility's cleanliness, environmental regulation, and amiable personnel!","replyTime":"2025-06-24T09:38:00","review":"Facility is clean and well maintained.  The temperature in the climate controled section is always set appropriately. Staff is very friendly and knowledgeable.","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Robert B."},{"reviewId":"0c085702-a97e-4b9f-a55a-2d5f4e404291","range":0,"rating":5,"reply":"We are delighted to hear about your great experience with our professional team, climate-controlled storage, and security! It's wonderful to know that you found our atmosphere welcoming and our service to be of high quality. We take pride in offering climate-controlled storage spaces at competitive prices, ensuring your valuables are well-protected. Thank you for recognizing our commitment to providing a safe and secure environment for your belongings. Welcome to our facility, Tmac! We look forward to serving your storage needs.","replyTime":"2025-06-24T09:09:00","review":"Glad I made the call , great people to talk to great atmosphere great service really professional ,storage space is what I needed at a great price inside with climate control, great security as far as your valuables are concerned, looking forward to moving my stuff in a safe and secured environment . What more could you ask for !!!\n\n??  Tmac","source":"Google","submissionTime":"2025-06-23T00:00:00","userName":"Thomas M."},{"reviewId":"205bcd20-c051-429f-840b-4de5b11bd98b","range":0,"rating":5,"reply":"We are delighted to hear Robert provided such great service! Thanks for the awesome feedback, Julian.","replyTime":"2025-06-21T08:20:00","review":"Robert is the best!","source":"Google","submissionTime":"2025-06-20T00:00:00","userName":"julian w."},{"reviewId":"593b7abf-6f1b-47b6-9a7d-0053cfa4b996","range":0,"rating":5,"reply":"We are delighted to hear about Robert's amazing and helpful service! Thank you for recognizing his sweet nature and problem-solving options.","replyTime":"2025-06-18T08:20:00","review":"Robert is amazing and very helpful. Any questions I have he always answers them and have options for any problem I have. Very sweet","source":"Google","submissionTime":"2025-06-17T00:00:00","userName":"Nykeiya B."},{"reviewId":"39b58cfa-dd1e-4fc4-a248-1653a624ba88","range":0,"rating":5,"reply":"We are delighted to hear you love the storage and appreciate our friendly, communicative staff and clean premises!","replyTime":"2025-06-13T13:27:00","review":"Love the storage, staff is very friendly, informative and communicative. Premises are very clean.","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Whisper W."},{"reviewId":"98564fe3-520d-4e30-a3bd-6d8c2a7618f2","range":0,"rating":5,"reply":"We are delighted to hear Isaiah made your upgrade from 10x10 to 10x15 quick and easy!","replyTime":"2025-06-13T13:54:00","review":"I rented a 10x10 online but needed to upgrade to a 10x15.  Isaiah was very helpful and made the process quick and easy.","source":"Google","submissionTime":"2025-06-13T00:00:00","userName":"Kendall S."},{"reviewId":"ae87160e-3b2a-434e-b0e2-88df8a7c9b2a","range":0,"rating":1,"reply":"We understand your frustration regarding the rate increase and apologize for any inconvenience this has caused. We value your business and would like to address your concerns directly. Please contact us at (918) 727-2770 to discuss your specific situation in detail. Our team is committed to exploring available solutions that may better suit your needs and budget. We appreciate your feedback and hope to have the opportunity to resolve this matter to your satisfaction.","replyTime":"2025-06-02T16:47:00","review":"I got this unit because it fit my tight budget, but they increased my rate by 90+% without warning! Now, as I scramble to pay on time, which I cannot, I get hot with late fees, adding another 30+% to my bill.\nI rented the unit at $97 a month, and with a few months, I'm now paying $234 per month. TOTAL RIPOFF WITH ZERO TRANSPARENCY OR EXPLANATION!!!\nOnce I can afford to move everything\nto a new place, another $500ish dollars, I am OUT of there!\nDO NOT waste your time or money!","source":"Google","submissionTime":"2025-06-02T00:00:00","userName":"Eli A."},{"reviewId":"ae3b1c6f-b64a-4498-a61b-1d3ce54111b1","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with Robert and our facility. Thank you for recognizing the cleanliness, comfort and excellent service during your years with us.","replyTime":"2025-05-28T09:14:00","review":"I was with them for many years. I was always treated fairly, the facility was kept clean and the climate controlled building was generally comfortable!\nThe person who I would have contact, recently,  was Robert. Robert was always kind and helpful and obviously a hard working, dedicated employee for Extra Space Storage!","source":"Google","submissionTime":"2025-05-27T00:00:00","userName":"Steve M."},{"reviewId":"99ba7a83-3cf5-4a84-b924-0a0017385ebc","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our friendly staff and clean, spacious units. Your comfort and satisfaction matter greatly to us.","replyTime":"2025-05-25T16:24:00","review":"Great friendly staff and very clean spacious units I really feel good when I'm there","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Seanluke M."},{"reviewId":"ed5b3359-31f0-4773-ac42-b335f3077299","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing Robert's outstanding service and our clean facility.","replyTime":"2025-05-22T14:05:00","review":"Very clean and Robert is outstanding!","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Tracy W."},{"reviewId":"d7918392-62cc-48e6-ac01-323a6570bffb","range":0,"rating":5,"reply":"We are delighted to hear about Robert's excellent service. Thank you for highlighting our indoor storage options. We hope you find the perfect unit for your staging business.","replyTime":"2025-05-19T18:07:00","review":"We are looking for a space to store staging furniture. Robert showed us a few units in different sizes, all inside, which we weren't expecting. He was very informative and help us get 1 step closer. Now we just have to decide which 1 is better for our little business.","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"RWE I."},{"reviewId":"c5295bd6-b972-4f82-9fbb-ef8d7a3afaaf","range":0,"rating":5,"reply":"We are delighted to hear Robert provided excellent service. Your trust in us for storing your business inventory means a lot.","replyTime":"2025-05-19T18:07:00","review":"Great place. Robert was so helpful. I think this will be the perfect place to store inventory for my business v","source":"Google","submissionTime":"2025-05-19T00:00:00","userName":"Atomic I."},{"reviewId":"50c6df83-b6f9-47e8-b4c8-bbb7370e3b3d","range":0,"rating":5,"reply":"Thanks! We're so appreciative of your excellent rating, Gavin! We are here for you if you need anything.","replyTime":"2023-06-27T16:08:00","review":"Roberts Great, I recommend this place.","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Gavin S."},{"reviewId":"a23905ae-8d46-44b4-8c87-da44d3315571","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience with us. Thank you for the positive feedback!","replyTime":"2025-05-10T15:15:00","review":"My experience was great, really fast and easy to understand","source":"Google","submissionTime":"2025-05-10T00:00:00","userName":"Abhi P."},{"reviewId":"1cf45c5c-e85a-437e-8119-c57a98a6c7bf","range":0,"rating":5,"reply":"Thank you for your kind words about our storage unit and friendly staff. Your satisfaction is our top priority!","replyTime":"2025-05-02T10:01:00","review":"Best storage unit that I’ve ever been to! The staff is really friendly, and they genuinely care about keeping your stuff safe. Everything is completely secure. I highly recommend this storage space!","source":"Google","submissionTime":"2025-05-02T00:00:00","userName":"osezele e."},{"reviewId":"2474388f-123e-4621-9c21-c36f1036f46a","range":0,"rating":5,"reply":"We are ecstatic to hear about your great experience with our customer service team! Thank you for your feedback.","replyTime":"2025-05-01T16:14:00","review":"Great customer service ! Robert was Very friendly, Informative, and professional","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Debra B."},{"reviewId":"a62f871d-5273-4c23-a1c9-991108bc2f4d","range":0,"rating":5,"reply":"Your positive experience with our team is greatly appreciated. Thank you for choosing Extra Space Storage for your storage needs!","replyTime":"2025-05-01T16:13:00","review":"It was just simple great people and very kinda to college students","source":"Google","submissionTime":"2025-05-01T00:00:00","userName":"Jaden G."},{"reviewId":"ec43d2c9-c355-4ee3-9bfd-aa511c242366","range":0,"rating":5,"reply":"We are overjoyed to hear about your exceptional experience with Robert at our Tulsa location on 71st. Thank you for your kind words! We're thrilled that you found our facility to be the most convenient, reliable, and friendliest among all the storage units you've used. It's wonderful to know that our customer service exceeded your expectations, and we truly appreciate your generous five-star rating. We'll be sure to pass along your compliments to Robert, as we're proud to have such an accommodating, helpful, and awesome team member representing us.","replyTime":"2025-05-01T08:07:00","review":"I just wanted to say that of all of the storage units that I have used in the past this one is by far the most convenient reliable and most friendliest of every storage unit facilities can I have either been to or been a customer myself at. The customer service experience was surpassed by the five star rating review I just wish there were more stars to click on when it comes to giving a review on customer service because Robert at the Tulsa location on 71st is by far the most accommodating, friendliest, helpful, and just overall an awesome person in general.","source":"Google","submissionTime":"2025-04-30T00:00:00","userName":"Jordan W."},{"reviewId":"0bbf3fa8-8049-40b1-a15c-c90e79b6acbc","range":0,"rating":5,"reply":"We are utterly delighted to hear about your positive experience at Extra Space Storage. Our team member at the front desk is indeed a valuable asset. Thank you for sharing your feedback!","replyTime":"2025-04-28T13:11:00","review":"Locations great and I loved the guy at the front desk. Should’ve caught his name he’s very funny and friendly definitely an asset to the team!","source":"Google","submissionTime":"2025-04-28T00:00:00","userName":"Carsen R."},{"reviewId":"b9f34d6b-e290-404d-b899-5508e0cec091","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated, Wesley! We're thrilled to hear that James provided you with great help and explained everything very well. Thank you for taking the time to share your experience with us.","replyTime":"2025-04-14T16:37:00","review":"Great help very nice and explained everything very well. James was very helpfull","source":"Google","submissionTime":"2025-04-14T00:00:00","userName":"Wesley H."},{"reviewId":"a6593f4c-35b7-414c-8a35-c866011a8c58","range":0,"rating":5,"reply":"We are elated to hear that you found our facility great and our staff very nice. Thank you for sharing your experience with us.","replyTime":"2025-04-11T11:01:00","review":"Honestly, really great facility and very nice staff.","source":"Google","submissionTime":"2025-04-11T00:00:00","userName":"Kyana B."},{"reviewId":"237bcc86-3b75-4f60-b944-5ae54f5a189b","range":0,"rating":1,"reply":"We sincerely apologize for the inconvenience you experienced during your recent visits to our facility. We understand how frustrating it can be to encounter multiple issues, especially with the elevator and main gate. We appreciate you bringing these concerns to our attention. Please contact us directly at (918) 727-2770 so we can discuss your concerns in more detail and address them properly. We value your feedback and would like the opportunity to improve your experience with us.","replyTime":"2025-03-25T11:34:00","review":"The elevator keypad  was broke took good amount of boxes to the third floor. Came back two days later and the elevator was completely broke so I had to move all my boxes down three flights of stairs to a downstairs unit and the payments per month  is higher the manager said it was nothing he can do about the monthly price but gave a one time credit. Came back the next day and the main gate was completely broke ?? took about 25-30 mins to get it open. Wanted to get a bigger unit but I could not get a solid monthly price after the promotional price was over this experience has not been good","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Kreeshaun C."},{"reviewId":"6307a28d-627f-4f9d-b420-d54c2450577e","range":0,"rating":5,"reply":"We're glad to hear you had a great experience with Darnell during your tour. Thank you for sharing!","replyTime":"2025-03-21T07:49:00","review":"Darnell provided an outstanding tour of the facility, showcasing all the features and taking the time to show us multiple units. He’s a truly kind and genuine person, making it a great overall experience!","source":"Google","submissionTime":"2025-03-20T00:00:00","userName":"Skelly C."},{"reviewId":"c006ba1d-7d04-4a6b-8e62-a5802ae7474a","range":0,"rating":5,"reply":"We are glad to hear you had a great experience at Extra Space Storage! Thank you for your positive feedback.","replyTime":"2025-03-20T08:27:00","review":"Great facility! & customer service","source":"Google","submissionTime":"2025-03-19T00:00:00","userName":"Dds 6."},{"reviewId":"a8d63ca0-b056-46e8-9d0d-f24ca9ddb6a4","range":0,"rating":5,"reply":"Thank you for your review. We deeply cherish the positive feedback about our management, especially Robert's exceptional service.","replyTime":"2025-02-24T15:52:00","review":"The management over here is amazing beyond words! Robert is doing an amazing job looking over the place and going beyond for his facility!","source":"Google","submissionTime":"2025-02-24T00:00:00","userName":"Brandon H."},{"reviewId":"9cbfa7c7-b110-4ffb-aabb-dc431a44e12e","range":0,"rating":1,"reply":"We're disappointed to hear about your experience and the concerns you've raised. We take security and property maintenance very seriously. Please contact us directly at (918) 727-2770 to discuss this matter further and share the video evidence you mentioned. We appreciate you bringing this to our attention and look forward to addressing these issues. Thank you for your feedback.","replyTime":"2025-02-15T07:39:00","review":"I live in red river with a balcony overlooking your storage and you have multiple people entering via the back fence and living here after 8 pm i have videos to show.   And clean up your front lot it looks like you have no employees there and i know thats not true. Do better","source":"Google","submissionTime":"2025-02-14T00:00:00","userName":"Save t."},{"reviewId":"61b1d2b9-93ae-4efe-a8f1-bc4e1d1f128b","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that Extra Space Storage has been a blessing for you at our location. Thank you for sharing your experience!","replyTime":"2025-02-07T09:20:00","review":"This Extra Space Storage at this Location has been such a blessing! Thank you! ??","source":"Google","submissionTime":"2025-02-07T00:00:00","userName":"Jania W."},{"reviewId":"9aaec056-2b89-4c20-b91a-42524a38c5b7","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that Robert was helpful and that you think our location will work great for your office equipment storage needs. When you're ready, we'll be here to assist you.","replyTime":"2025-01-31T10:00:00","review":"We are transitioning to a new location and are needing storage for some office equipment.  I think this location will work great and Robert was very helpful. When we are ready we will be going here.","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Tulsat L."},{"reviewId":"af4a43f9-3e4e-423c-88a1-ff698289c0cb","range":0,"rating":5,"reply":"Hi Elizabeth, thank you for your review. We're glad Amanda has been so amazingly kind and helpful in making sure that you continue to feel safe. Give us a call at 888-STORAGE if there is anything, we can do to assist you.","replyTime":"2022-01-13T10:02:00","review":"This is not the first time I’ve left a review for the storage company, and I’ll tell you why. I’ve been using this storage unit for YEARS! Since right before my mom passed away which was horrendous and I’ve barely heard of most people’s jobs or housing being as helpful as this storage unit has been for me in that process of grief and hardships.\nThey are forthcoming but are always willing to lend a hand to make things easier for the unit holders like myself. From the former manager to the awesome people on the phone and the people like Robert that listen to me on the phone-Thank you!\nI will always use Extra Space. I’ve gotten family and friends to use it and I will continue to!","source":"Google","submissionTime":"2025-01-24T00:00:00","userName":"Elizabeth D."},{"reviewId":"415da391-5a31-4193-86ed-7da2e04882c8","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that Robert was really helpful. Thank you for sharing your experience with us.","replyTime":"2025-01-20T08:43:00","review":"So Easy to do business with  Robert was really helpful.","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"Micki Z."},{"reviewId":"53e32a61-73b7-4e15-8c3c-10a1ad7d3fe6","range":0,"rating":5,"reply":"Your positive experience with our facility is greatly appreciated. We're delighted to hear that Robert provided you with an informative and enjoyable tour, showcasing his professionalism and thorough knowledge of our facility. Thank you for taking the time to share your feedback, Bob Barnett. We're glad that your second visit has helped you make a decision.","replyTime":"2025-01-20T08:59:00","review":"I recently had the pleasure of touring an Extra Space Storage facility, and I wanted to share my positive experience. Robert was my tour guide, and he made the visit both informative and enjoyable. His professionalism and thorough knowledge of the facility really stood out.  This is my second time checking them out. I think my decision is made.","source":"Google","submissionTime":"2025-01-20T00:00:00","userName":"Bob B."},{"reviewId":"102be791-ece0-43e3-a9d7-6403b84b5a90","range":0,"rating":5,"reply":"We genuinely admire your positive feedback, Alka! Thank you for sharing your experience with us.","replyTime":"2025-01-04T11:53:00","review":"Isiah did a better than good job. I was upset with my barrel key not working he answered the phone politely and courteous he was prompt and gave me expert service. 2 mins later issue solved and not to mention it was a saturday","source":"Google","submissionTime":"2025-01-04T00:00:00","userName":"Alka T."},{"reviewId":"784a6a0e-5480-4119-a45a-5b4f000ef4e4","range":0,"rating":5,"reply":"We're pleased to hear about the exceptional customer service you received from Isaiah during your inquiry about storage space. His kindness, professionalism, and knowledge made a positive impression on you. Thank you for sharing your experience with us! We strive to ensure all our customers feel valued, and we're glad to know that Isaiah has successfully conveyed this commitment to you.","replyTime":"2024-12-31T16:19:00","review":"I can’t say enough how n this review about the customer service I received when inquiring about a storage space. Isaiah was very kind, professional and knowledgeable. I know that I will be a valued customer hands down. Thanks so much Isaiah!","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Keionna J."},{"reviewId":"1eb30fab-c3f6-4041-a8c8-ae08ac15c0e5","range":0,"rating":5,"reply":"Your positive experience with Isaiah at Extra Space Storage is greatly appreciated. We're thrilled to hear that Isaiah provided outstanding service with a positive attitude and went above and beyond to meet your needs. It's wonderful to know that his knowledge and willingness to help made the entire process seamless and stress-free for you. We value your recommendation and thank you for taking the time to share your feedback about your pleasant experience with us!","replyTime":"2024-12-31T16:17:00","review":"I had a great experience with Extra Space Storage, and I want to give a special shoutout to Isaiah for his outstanding service. He had such a positive attitude and went above and beyond to ensure all my needs were met. His knowledge and willingness to help made the entire process seamless and stress-free. Thank you, Isaiah, for making this such a pleasant experience! Highly recommend Extra Space Storage for their excellent customer service","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"Taylor J."},{"reviewId":"186093a1-8c62-4a5b-9564-ae2ed51f1565","range":0,"rating":5,"reply":"We're glad to hear that Isaiah provided excellent service! Thank you for your feedback.","replyTime":"2024-12-31T16:15:00","review":"Isaiah was the best!","source":"Google","submissionTime":"2024-12-31T00:00:00","userName":"London H."},{"reviewId":"823af67f-b6f4-4cd2-8134-e34ab4337a14","range":0,"rating":5,"reply":"Thank you immensely for your positive feedback, Sara! We are elated to hear that you find our storage facility convenient and our staff friendly.","replyTime":"2024-12-30T11:52:00","review":"Nice storage facility, staff is always friendly and around. Closest place to me and the price is pretty good compared to other places around the area.","source":"Google","submissionTime":"2024-12-30T00:00:00","userName":"Sara D."},{"reviewId":"d98cbee9-2efd-41cf-86aa-381649735a31","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear you found our facility straightforward and clean. Robert will be pleased to hear your kind words.","replyTime":"2024-12-28T14:43:00","review":"Very straight forward and clean! Robert was very helpful!","source":"Google","submissionTime":"2024-12-28T00:00:00","userName":"agnes z."},{"reviewId":"72bef95f-7f2e-40e2-8b25-805844d3f6a2","range":0,"rating":5,"reply":"Thank you for your detailed and positive review! We're thrilled to hear about your excellent experience at Extra Space Storage. We're especially pleased that Steven provided you with friendly, professional, and helpful service, making your unit selection and rental process seamless and stress-free. It's great to know that you appreciate our spotless facility, advanced security features, and climate-controlled units. We're glad that our convenient access hours and spacious loading areas have made moving your belongings easier. We strive to combine excellent customer service with top-notch facilities, and we're delighted that we've met your expectations. Thank you for your high recommendation, and we appreciate your feedback.","replyTime":"2024-12-11T11:56:00","review":"I couldn’t be happier with my experience at Extra Space Storage off of 71st! From the moment I walked in Steven was incredibly friendly, professional, and helpful. They made the process of selecting and renting a unit seamless and stress-free.\n\nThe facility itself is spotless, well-lit, and feels very secure with its advanced security features. I love that they have climate-controlled units, which was perfect for storing my more delicate items. The access hours are very convenient, and the loading areas are spacious, making it easy to move my belongings in and out.\n\nIt’s rare to find a business that combines excellent customer service with top-notch facilities, but Extra Space Storage truly delivers. Highly recommend for anyone in need of storage solutions!","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Caitie S."},{"reviewId":"42fd8f07-0707-413b-9911-beaa82504b2b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Steven at Extra Space Storage. We're glad that Steven provided friendly, knowledgeable, and helpful service, explaining your options and assisting you in choosing the perfect storage unit. It's great to know that you found our facility clean, secure, and well-maintained and that the rental process was quick and easy. We appreciate your high recommendation and thank you for choosing Extra Space Storage for your storage needs.","replyTime":"2024-12-11T12:04:00","review":"I had a wonderful experience working with Steven at Extra Space Storage! From the moment I walked in, he was friendly, knowledgeable, and eager to help. He took the time to explain all my options and helped me choose the perfect storage unit for my needs. The facility was clean, secure, and well-maintained, and Stephen made the entire rental process quick and easy. His excellent customer service truly made a difference, and I highly recommend this location to anyone in need of storage. Thank you, Steven, for your outstanding assistance!","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Cj B."},{"reviewId":"39e9e8b9-fab8-4938-a220-b7cf880135d5","range":0,"rating":5,"reply":"Thank you for sharing your wonderful feedback. We are glad to hear that you had a great experience storing your items with us.","replyTime":"2024-12-11T13:54:00","review":"Great place to store ur items, nice and clean friendly, great customer service","source":"Google","submissionTime":"2024-12-11T00:00:00","userName":"Dwyane P."},{"reviewId":"15c5a674-237b-48f6-bcab-2efa66504a76","range":0,"rating":5,"reply":"We're glad to hear that the renting process was easy for you. Thank you for sharing your experience with us.","replyTime":"2024-12-10T13:59:00","review":"The process  of renting was so easy and answered my questions","source":"Google","submissionTime":"2024-12-10T00:00:00","userName":"Rebecca B."},{"reviewId":"2e38e481-06f2-40f7-85ce-0b97e96a9bde","range":0,"rating":5,"reply":"We are happy to hear about your positive experience with James. Thank you for sharing your feedback, Ashely!","replyTime":"2024-11-21T10:38:00","review":"Needed a storage unit last minute, and James at 71st was very patient and helpful. He was truly amazing!!","source":"Google","submissionTime":"2024-11-21T00:00:00","userName":"ashley C."},{"reviewId":"b4143811-2145-4bb1-bb99-9c06df21098b","range":0,"rating":5,"reply":"Thank you for your wonderful review! We're thrilled to hear that Tom provided you with excellent customer service and helpful information about our storage unit sizes. It's great to know that he was able to assist you in finding great deals as well. We truly appreciate your feedback and kind words about Tom's kindness and expertise. Our team strives to provide the best possible experience for our customers, and we're glad that Tom was able to meet and exceed your expectations. Thank you for choosing our self-storage facility!","replyTime":"2024-11-15T09:09:00","review":"Well well well, when I say Tom was an amazing customer service person he cant be beat. When I came in I had no knowledge of what the sizes would look like and he gave great information.  I so appreciate his kindness and he was helping me get great deals. Thanks Tom!","source":"Google","submissionTime":"2024-11-15T00:00:00","userName":"Marquita L."},{"reviewId":"dda6b26b-256c-4125-980d-5cfd9e20bf12","range":0,"rating":5,"reply":"Your feedback is incredibly valuable. We're glad to hear that your belongings were safe with us and that Tom provided great customer service. Thank you for choosing Extra Space Storage.","replyTime":"2024-11-06T08:19:00","review":"Left my stuff here for two years while I was in Djibouti, Africa. Came back and it was all still there. Tom helped me drill my lock off. He had a very positive attitude and was very helpful. I'm moving states now, but I'm thankful for having a place to put my stuff and great customer service.","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"Michael A."},{"reviewId":"31fd4d44-052d-4c31-9e54-ac13632913b8","range":0,"rating":1,"reply":"We sincerely apologize for the inconvenience you experienced during your move-in process. We understand how frustrating it must have been to arrive at the facility only to find the overhead doors out of order and your unit still locked. We appreciate your feedback on these issues and the difficulty in reaching customer service on a Sunday. Please know that we take your concerns seriously and will use this information to improve our services. We hope to have the opportunity to provide you with a better experience in the future.","replyTime":"2024-09-30T07:23:00","review":"Had to change my review. I visited the 71st location for a reservation I had at the 91st/Delaware location because they were working “remote. I believe the gentleman had me squared away until I actually tried to move in on Sunday.\n\nPacked a U-Haul and everything to find out the overhead doors on the 91st/Delaware location were out of order. Plus, the lock on our unit was not removed, so we could not get in if we wanted. No immediate customer service available because the offices are closed on Sunday. Having to resolve everything with customer service over the phone and pay an additional $100 to reserve a new unit. Terrible experience thus far.","source":"Google","submissionTime":"2024-10-25T00:00:00","userName":"Raheem K."},{"reviewId":"c7e4baaa-1a7e-4d78-8f66-e021fde7be1c","range":0,"rating":5,"reply":"We're ecstatic to hear that you're satisfied with our service, Chivo. Thank you for your feedback!","replyTime":"2024-09-30T10:44:00","review":"So far so good. Thank you Josh!","source":"Google","submissionTime":"2024-09-30T00:00:00","userName":"Chivo C."},{"reviewId":"04347388-e88a-449f-8902-8808f248e41d","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Bellanca! Josh is a valuable member of our team. Thank you for recommending us!","replyTime":"2024-09-29T15:56:00","review":"Josh was such a great help! Came in on his day off to help my family! Would highly recommend him! Thank you so much!","source":"Google","submissionTime":"2024-09-29T00:00:00","userName":"Bellanca N."},{"reviewId":"f8447400-6a78-4fbb-bd9b-b1f49b0d32c6","range":0,"rating":5,"reply":"Thank you for sharing your positive experience, Natasha Bell! We are pleased to hear that Josh was great in getting everything set up.","replyTime":"2024-09-27T09:09:00","review":"Josh was great in getting everything set up. Thanks again!","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Natasha B."},{"reviewId":"df633f7e-43d2-4a88-96d3-e33a9ad5ff34","range":0,"rating":5,"reply":"Thank you for sharing! We're glad Josh could assist you with the unit switch and pricing. We appreciate your recommendation.","replyTime":"2024-09-27T10:47:00","review":"Josh has been extremely helpful and most recently helped us switch to a smaller unit and get the best possible price. Facility is very clean and feels safe. Highly recommend","source":"Google","submissionTime":"2024-09-27T00:00:00","userName":"Sarah-Anne S."},{"reviewId":"ef0d6f11-4480-4930-a784-8839bb4031e7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Gracie! We are so glad we could provide you with a 5-star experience.","replyTime":"2024-09-13T10:19:00","review":"Great place to be","source":"Google","submissionTime":"2024-09-15T00:00:00","userName":"Gracie J."},{"reviewId":"66a918c2-049c-4a80-b1e8-0ccb55d20249","range":0,"rating":5,"reply":"We're glad to hear that Josh was so helpful and efficient in assisting you with your Climate Controlled Extra Space at our Tulsa site. Thank you for choosing Extra Space Storage!","replyTime":"2024-09-02T07:44:00","review":"Josh was so helpful and efficient when I booked our Climate Controlled Extra Space at the 1440 East 71st Street, Tulsa, OK site.  Josh, Thank you for your prompt attention when our son, who lives in Texas, reserved it for us.  Unit was clean and accessibility was very convenient.","source":"Google","submissionTime":"2024-09-01T00:00:00","userName":"Ginger R."},{"reviewId":"8e6ce114-702e-47d2-a4fa-9024ddea4285","range":0,"rating":5,"reply":"We're pleased Josh went above and beyond to assist you by staying past closing time to ensure you got the unit you needed. His dedication to customer service is greatly appreciated. Thank you for taking the time to share your positive experience with us in your review.","replyTime":"2024-08-28T16:43:00","review":"Josh was great he stayed 30 minutes past time to close to get us into a unit because we needed it today thanks a lot come here for all your business","source":"Google","submissionTime":"2024-08-28T00:00:00","userName":"Maria H."},{"reviewId":"a96fc3e5-d82f-405f-83f8-a3e3b5f942bb","range":0,"rating":4,"reply":"Thank you for taking the time to share your detailed feedback about your experience with our storage facility. We are concerned about the issues you encountered, particularly regarding the ceiling and potential pest problems. We take the quality and safety of our units very seriously, and we appreciate you bringing this to our attention. We want to address these concerns promptly. Please feel free to reach out to us at (918) 727-2770 to discuss your experience further. We value your input as it helps us improve our services for all our customers. Thank you again for sharing your experience.","replyTime":"2024-08-21T11:43:00","review":"I rented this storage space for $64 a month plus the lock fee . The size was bigger than I expected and I probably could have gotten a smaller unit. The main reason for 4/5 stars is because I was not used to Tulsa’s heat and I should have gotten a unit with AC (which would have cost more) Another reason for a reduction in stars is because there was a rip in the ceiling where some kinds of bugs / mice or birds could nest and constantly could hear things running around in the installation for the ceiling. I think that’s something they can work on fixing for sure but the service was much better than my first time there and the workers were friendly. Sometimes you have to wait a bit outside with no seating if the staff is servicing the facility so I recommend calling ahead and going when it’s cooler in the morning when they open around 10 am.","source":"Google","submissionTime":"2024-08-21T00:00:00","userName":"Lydia E."},{"reviewId":"ba13789c-89e2-4182-8d0f-389a081efd38","range":0,"rating":5,"reply":"We're honored to hear about your positive experience with our general manager and the facility. Thank you for sharing your feedback!","replyTime":"2024-08-20T07:49:00","review":"The general manager was awesome. He got me checked in. Showed me a few units. He explained how the payments were done as well as the size.\n\nIf I had to say one thing that’s odd is the location getting in and out of the storage facility driving wise is weird but other than that it’s clean and it’s nice. Go see the gym he’ll get you set up.","source":"Google","submissionTime":"2024-08-20T00:00:00","userName":"SkinDeep G."},{"reviewId":"23d799e3-603a-48cb-8708-964d3b3735e2","range":0,"rating":4,"reply":"Thank you for the rating, Tamra. We're sorry you did not have a 5-star experience with Extra Space Storage. Please stop by the office and let us know how we can improve your experience. ","replyTime":"2024-07-20T14:09:00","review":"This was a very easy process. He explained everything and gave a good tour. I was originally in an outdoor unit and move into a climate control unit. And that process was very much needed & he made it an effortless process.","source":"Google","submissionTime":"2024-08-13T00:00:00","userName":"Tamra L."},{"reviewId":"93365937-f804-4149-a245-7394d9e97f5e","range":0,"rating":5,"reply":"Thank you for sharing your positive feedback, Jerry. We appreciate your kind words about our service.","replyTime":"2024-08-07T11:40:00","review":"Great Service\n\nLance Martin\n\n??","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Jerry S."},{"reviewId":"29a7bd74-32fa-40c2-bf11-66564c6876ed","range":0,"rating":5,"reply":"We are delighted to hear about your pleasant experience with Lance. Thank you for sharing your feedback!","replyTime":"2024-08-07T11:47:00","review":"Friendly service very pleasant experience with lance thanks for helping us","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Rekha S."},{"reviewId":"c5fb9d26-7710-4d11-a26b-a52bac356d08","range":0,"rating":5,"reply":"Thank you for reaching out. We're glad to hear that you found our staff friendly and helpful.","replyTime":"2024-08-08T07:42:00","review":"They were friendly and answered all of my questions","source":"Google","submissionTime":"2024-08-07T00:00:00","userName":"Lula F."},{"reviewId":"68ad1242-baf2-4829-bdc8-34e34d48efbc","range":0,"rating":5,"reply":"Your positive feedback is greatly appreciated. Thank you for your review!","replyTime":"2024-07-31T16:06:00","review":"No comment. Perfection","source":"Google","submissionTime":"2024-07-31T00:00:00","userName":"Carrie A."},{"reviewId":"0a032b8a-044e-4453-81ec-b2903aca705c","range":0,"rating":5,"reply":"Thank you for your positive feedback, Armenio. We're ecstatic to hear that you had a great experience with our service.","replyTime":"2024-07-24T14:28:00","review":"Great service. Fast and professional.","source":"Google","submissionTime":"2024-07-24T00:00:00","userName":"Armenio S."},{"reviewId":"99328b9f-853a-403c-839c-698efb2697d7","range":0,"rating":5,"reply":"Thanks for the great feedback, Christie Armstrong! We're glad you had a positive experience at Extra Space Storage.","replyTime":"2024-07-20T08:35:00","review":"Great experience! Efficient, clean, helpful!","source":"Google","submissionTime":"2024-07-20T00:00:00","userName":"Christie A."},{"reviewId":"f8ad050b-56f2-4621-ac94-6d65d56d9a0c","range":0,"rating":5,"reply":"Thank you for your review! We're glad to hear that you feel safe and secure accessing your storage space at any time. We appreciate your recommendation.","replyTime":"2024-07-13T11:31:00","review":"They are so kind and helpful I’m able to come inside to my storage space anybtime! I feel very safe and secure also. I highly recommend this storage business","source":"Google","submissionTime":"2024-07-13T00:00:00","userName":"LaDonna L."},{"reviewId":"0b2e7034-85d7-4a81-8795-fd7619ef7fd0","range":0,"rating":5,"reply":"Wow, thank you for the 5-star rating Joshua! We are grateful for customers like you.","replyTime":"2022-06-27T19:27:00","review":"Lance was really helpful","source":"Google","submissionTime":"2024-07-12T00:00:00","userName":"Joshua D."},{"reviewId":"569872cc-7e98-4b1f-ac3b-658f59616f02","range":0,"rating":5,"reply":"Our team appreciates your rating, Emily. We're glad we were able to assist you with your self-storage needs.","replyTime":"2022-09-24T23:12:00","review":"Lance was awesome! Answered all my questions and made me feel very confident in storing here.","source":"Google","submissionTime":"2024-07-12T00:00:00","userName":"Emily D."},{"reviewId":"2c6bc5e8-76d5-4e00-ad19-413f7c5fa533","range":0,"rating":5,"reply":"Thank you for the review, JesusSpoke2Me! We pride ourselves on having a friendly, accommodating staff and are so happy Emily was able to assist you! If you have any questions, let us know at 888-storage.","replyTime":"2023-09-21T13:17:00","review":"This is Deborah Wilson. I  was very impressed with Emily Ryan. She was a great help with getting me the right sized storage unit. She knew exactly what I needed and helped me with pricing. She is very professional, friendly and knows what she's doing. UPDATE: Everything has been good accept the price did go up a bit. I'm still impressed with the staff. They are amazing.","source":"Google","submissionTime":"2024-06-18T00:00:00","userName":"JesusSpoke2Me L."},{"reviewId":"9f7892cc-1818-4ea6-8520-45115286cb54","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience with Cody. We are ecstatic to hear that he was courteous and professional.","replyTime":"2024-06-18T09:45:00","review":"Cody was courteous and professional.","source":"Google","submissionTime":"2024-06-18T00:00:00","userName":"Brian T."},{"reviewId":"f05cce91-e6e7-4716-8f8b-36f102c7f517","range":0,"rating":5,"reply":"We greatly appreciate your feedback and are glad to hear that Cody provided excellent customer service. We hope to see you back at Extra Space Storage soon. Thank you for considering us for your storage needs.","replyTime":"2024-06-18T11:34:00","review":"Stopped by the store to get prices but ended up being too high but Cody was wonderful and understanding and definitely will have me come back when I can","source":"Google","submissionTime":"2024-06-18T00:00:00","userName":"Kyler R."},{"reviewId":"b143bac9-5ba5-4ad3-ba6e-23a1962d5075","range":0,"rating":5,"reply":"We're excited to hear about your positive experience with Lance and our team. Thank you for your wonderful feedback!","replyTime":"2024-06-09T10:19:00","review":"Professional all the way. Lance was great. Everyone I dealt with was professional. Appreciate his attention to detail. Highly recommended.","source":"Google","submissionTime":"2024-06-09T00:00:00","userName":"Eric B."},{"reviewId":"fdf84089-8161-4e6b-b4dc-182b2e3273bb","range":0,"rating":5,"reply":"Thank you for the positive feedback!","replyTime":"2024-06-08T09:40:00","review":"Excellent service!","source":"Google","submissionTime":"2024-06-08T00:00:00","userName":"Opossum J."},{"reviewId":"0777f840-f968-464e-899c-9a21200c0cc2","range":0,"rating":5,"reply":"Thanks for the positive feedback, Harrison! We appreciate your recommendation for our area.","replyTime":"2024-06-07T09:07:00","review":"Great service! Would definitely recommend for our area.","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"Harrison S."},{"reviewId":"df1acef3-7547-4ee5-b816-31b08b1ded66","range":0,"rating":5,"reply":"We're excited to hear that Lance made your experience easy and had answers to all your questions. Thank you for the positive feedback!","replyTime":"2024-06-08T08:01:00","review":"Lance made my experience super easy! Had answers to all my questions. Site well maintained.","source":"Google","submissionTime":"2024-06-07T00:00:00","userName":"Kayla D."},{"reviewId":"b9e786ee-d7b6-442d-8d55-d501315bb66f","range":0,"rating":5,"reply":"We are elated to hear that Lance & the team provided you with great service! Thank you for choosing Extra Space Storage.","replyTime":"2024-06-06T13:19:00","review":"Lance & team are very knowledgeable & gave great service!","source":"Google","submissionTime":"2024-06-06T00:00:00","userName":"Susan M."},{"reviewId":"70fdf5ed-22c7-4eab-a765-717fbb512c86","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Imafluffyjedi! We're thrilled to hear that Lance was able to assist you. We appreciate your feedback and hope to continue providing excellent service.","replyTime":"2024-06-06T10:08:00","review":"Right on 71st makes it easy. Lance was very helpful.","source":"Google","submissionTime":"2024-06-05T00:00:00","userName":"Imafluffyjedi"},{"reviewId":"f194cb86-18b1-4a49-a7d5-3056b2b367e3","range":0,"rating":2,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Customer service was great and the facility looks good. Ignore the price on the website it will raise once you call by about 10 bucks. 20 something fee for first month(one time) plus monthly fee plus buying a nearly 30 dollar lock didnt floor me. What did is they force you to have insurance! Ill just pay 60 more a month rent for a bigger apartment and save myself driving to my storage closet! Understandable for antiques and things of value. Not understandable for camping gear christmas junk and off season clothes. Website said 39 a month my first month was going to be nearly three times that.","source":"Google","submissionTime":"2024-06-03T00:00:00","userName":"Savage “."},{"reviewId":"0de3523b-39d5-4f16-953e-5614c3edc5f1","range":0,"rating":5,"reply":"Thank you immensely for your kind words about Mr. Martin. We are thrilled to hear about your positive experience with our customer service.","replyTime":"2024-05-24T08:43:00","review":"Absolutely loved the customer service experience Mr. Martin provided. He was very informative on the process and his whereabouts","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"H H."},{"reviewId":"4b2ab44b-884b-498a-a38a-855d751d4627","range":0,"rating":5,"reply":"We're excited to hear that our associate was able to provide you with helpful tips and professional service during your visit. Thank you for your wonderful feedback!","replyTime":"2024-05-24T08:45:00","review":"The associate in the office was so incredibly helpful and professional! He even gave us much-needed tips to fit everything into the unit we rented.","source":"Google","submissionTime":"2024-05-23T00:00:00","userName":"Marissa C."},{"reviewId":"34868a49-368f-4a01-9ec0-5a65b538b2ad","range":0,"rating":5,"reply":"We deeply cherish your kind words and are thrilled to hear about your exceptional experience at our facility. Thank you for choosing Extra Space Storage!","replyTime":"2024-05-20T07:56:00","review":"Friendly, professional, fast service, the experience at this facility, is always exceptional. And its super clean.","source":"Google","submissionTime":"2024-05-19T00:00:00","userName":"Robert C."},{"reviewId":"772f6398-eec4-4c83-bf2f-2884da2d87b8","range":0,"rating":5,"reply":"Thank you for sharing your concerns. We strive to provide professional service at all times. If there is anything specific we can improve on, please don't hesitate to reach out at (918) 727-2770.","replyTime":"2024-05-17T18:16:00","review":"Very professional","source":"Google","submissionTime":"2024-05-17T00:00:00","userName":"Jon E."},{"reviewId":"ef2c01c0-9514-4278-9025-18f96cacd03a","range":0,"rating":5,"reply":"We're thrilled to hear about the exceptional customer service you received from Lance. We strive to go above and beyond to please our customers! Thank you for choosing Extra Space Storage!","replyTime":"2024-05-15T14:48:00","review":"My visit was made very simple and easy with the customer service I received. Lance offered different options to ease my concerns, and I have not experienced service like this anywhere else.","source":"Google","submissionTime":"2024-05-15T00:00:00","userName":"Landon M."},{"reviewId":"c77b8e02-05eb-4ea6-8625-48afaf590dea","range":0,"rating":5,"reply":"T, we are so happy to hear that we could accommodate you with an amazing experience! Thank you so much for choosing Extra Space Storage! If you have any questions, let us know at 888-storage.\n ","replyTime":"2024-05-09T10:52:00","review":"Always amazing service! Lance and Etta are the best.","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"T Y."},{"reviewId":"0acbc921-641e-4eb2-830d-cc1947ef83ba","range":0,"rating":5,"reply":"Hello, Fresh. Thank you for the 5-star review! We're so happy we could help. Please call (918) 727-2770 if you need anything!","replyTime":"2024-05-10T11:36:00","review":"So far so good.  Great place . Staff was amazing, very helpful.","source":"Google","submissionTime":"2024-05-09T00:00:00","userName":"fresh y."},{"reviewId":"4c2da07e-a73d-4e84-8b57-5438d97f2734","range":0,"rating":5,"reply":"Thanks for the awesome review, Steve! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! You can reach us at 888-storage  if you need anything.","replyTime":"2024-05-05T10:36:00","review":"Extra Space Storage is a great place for storing your stuff in a climate-controlled space! The staff there are extremely friendly and always took great care of us!","source":"Google","submissionTime":"2024-05-04T00:00:00","userName":"Steve M."},{"reviewId":"4277cb9b-4f87-4f3c-8ff0-0d55ebba0c10","range":0,"rating":5,"reply":"Thank you immensely for your kind words! We strive to provide a clean and secure facility for all our customers. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-05-07T09:18:00","review":"Kind, friendly service. Clean, secure facility!","source":"Google","submissionTime":"2024-05-02T00:00:00","userName":"Belle"},{"reviewId":"f3f175b9-4e83-43ec-991b-9f6adccdd29a","range":0,"rating":5,"reply":"Hi Kenneth, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-04-12T14:22:00","review":"Nice people, clean and great storage areas","source":"Google","submissionTime":"2024-04-12T00:00:00","userName":"kenneth b."},{"reviewId":"4fce39ca-84a3-4a55-ae0f-d991ab416d32","range":0,"rating":5,"reply":"Hello, Whitney. Thank you for the 5-star review! We're so happy Tom could help. We're here to help with anything else you might need at 888-storage!","replyTime":"2024-04-08T16:08:00","review":"Thank you Tom for all your help! Very informative and kind.","source":"Google","submissionTime":"2024-04-08T00:00:00","userName":"Whitney"},{"reviewId":"20a71049-10cf-4c29-9549-008023630179","range":0,"rating":5,"reply":"Thank you for the kind words, Lamaya. We're glad our team was kind to work with! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2024-04-06T14:15:00","review":"The people are so kind, and a joy to work with. They helped me in no time and left me feeling safe with leaving my things in the unit. Thank you all so much!!!","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"LaMaya G."},{"reviewId":"e551a055-a1c9-40f6-ba22-f88021a94892","range":0,"rating":5,"reply":"Thank you for the kind words, Aubrey. We're glad our team was able to help! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2024-04-06T14:23:00","review":"Friendly service. Loved the interactions I had. They were very helpful in assisting us! A very reliable storage unit that I will come back to!","source":"Google","submissionTime":"2024-04-06T00:00:00","userName":"Aubrey J."},{"reviewId":"10848b87-da45-461b-9ea1-353e16694e98","range":0,"rating":5,"reply":"Thanks for the awesome review, Dispatch! We work hard to meet the expectations of our customers, and we're happy to hear Emily and Tom hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2024-04-05T14:02:00","review":"Emily & Tom have amazing customer service ! Thank you guys for all your help","source":"Google","submissionTime":"2024-04-05T00:00:00","userName":"Dispatch"},{"reviewId":"145a321a-b02d-41fb-b148-3278e3bf17d4","range":0,"rating":5,"reply":"Katherine, we are so happy to hear that Emily could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We want you to know that we are here to assist you with anything else that comes up at 888-storage.","replyTime":"2024-04-01T16:24:00","review":"We've had a very positive experience so far with Extra Space Storage! Reserving our unit and getting the lease squared away was a breeze! Quick service, the unit was exactly what we were looking for, Emily is very friendly and helpful - overall very happy with our experience here. Thank you!","source":"Google","submissionTime":"2024-04-01T00:00:00","userName":"Katherine M."},{"reviewId":"11e4dcef-5e8e-4d80-8fdf-ee05b4e2d7d0","range":0,"rating":5,"reply":"Thank you for the review, Tevin! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or call 888-storage if you need anything.","replyTime":"2024-03-26T09:22:00","review":"Great people on the job super friendly and very helpful with everything","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Tevin H."},{"reviewId":"bba638b9-b434-47a2-aa4d-57c83b25e386","range":0,"rating":5,"reply":"Hello, Stacy. Thank you for the 5-star review! We're so happy Emily was helpful and amazing to work with! If you ever need any help with your rental, come by the office or call us at 888-storage. \n","replyTime":"2024-03-26T09:56:00","review":"Emily is amazing and super helpful!","source":"Google","submissionTime":"2024-03-26T00:00:00","userName":"Stacy B."},{"reviewId":"2a1baa37-670e-4305-9965-1a5015cfecbd","range":0,"rating":5,"reply":"Thank you for the review, Jessica! We pride ourselves on having a friendly, accommodating staff and are so happy Emily was able to assist you! If you have any further questions or need assistance, please don't hesitate to reach out to us at 888-storage. \n","replyTime":"2024-03-25T16:06:00","review":"If you’re looking for a storage facility this is one worth working with! Emily is amazing and all of the staff has been so helpful the whole time I have rented the unit. It is also very cost friendly! It was easy to get a unit online and then show up and work with the staff here to get things moved in and settled!","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Jessica L."},{"reviewId":"839f1c19-7508-4b38-b35a-27081f4a8083","range":0,"rating":5,"reply":"Cassie, we are so happy to hear that Emily could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2024-03-25T08:18:00","review":"My boyfriend and I have had a great experience with ExtraSpace Storage for storing our random items. Emily was so helpful in getting us all set up & helping us get moved in!","source":"Google","submissionTime":"2024-03-24T00:00:00","userName":"Cassie T."},{"reviewId":"2363ff47-ac7d-455e-97dc-63abc8756fc6","range":0,"rating":5,"reply":"We're so excited to have you back at Extra Space Storage, Bear. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! As always, give us a call if you need anything. We can be reached at 888-STORAGE.  \n","replyTime":"2024-03-16T12:15:00","review":"This is my second time utilizing Extra Space Storage’s services and they made the process very easy. The staff were very helpful.","source":"Google","submissionTime":"2024-03-16T00:00:00","userName":"Bear B."},{"reviewId":"0f52c8be-01e4-48dc-a227-3ffeec6a5fa7","range":0,"rating":1,"reply":"We're sorry to hear this, Patty Wann. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2024-03-16T08:10:00","review":"Easy online application. Heck of a Black Friday deal right now. Clean unit.  Property well kept. Office staff was great. Opened the door both times I entered!  However-  make sure they tell you if there are any $90 a month increases in your future. Because they won’t tell you. They won’t warn you. They just do it!!  I guess hoping you won’t notice. Which I did. I quickly had to find a new storage place and move out. Jerks.","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Patty W."},{"reviewId":"78008166-c24e-4b54-9964-023d06314278","range":0,"rating":5,"reply":"Hi Ashley, thanks so much for your review! We are thrilled to hear your experience with Emily was positive and are always here to help with your storage needs! Give us a call at (918) 727-2770 or stop by the office if you need anything!\n","replyTime":"2024-03-15T13:12:00","review":"We just purchased a unit and the Manager Emily Ryan was absolutely great! She made sure we got our space & walked us through all the information that was necessary! I’m glad we chose here.","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Ashley B."},{"reviewId":"003b41c4-94df-4feb-af93-2931a88086f9","range":0,"rating":5,"reply":"Thank you for the kind words, Madison! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n","replyTime":"2024-03-15T15:36:00","review":"awesome customer service! The people are really helpful","source":"Google","submissionTime":"2024-03-15T00:00:00","userName":"Madison D."},{"reviewId":"5ad12393-8b5c-4eef-8aac-c940151a3adf","range":0,"rating":5,"reply":"Hi Kt, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily and Tom! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.","replyTime":"2024-03-11T16:16:00","review":"Moving is such a stressful time, so I’m very grateful that Emily and Tom at Extra Space storage were there for me. I had originally booked another company online and when I went to claim my unit… I instantly knew it wasn’t going to work for me. So I urgently went to Extra Storage and Emily got me into a unit in less than a half hour. The facilities are very well kept and I appreciated the excellent customer service!","source":"Google","submissionTime":"2024-03-09T00:00:00","userName":"Kt R."},{"reviewId":"420dcbc9-879e-459c-84d7-c740fed25938","range":0,"rating":5,"reply":"Thank you for your 5-star review, Tyler. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.  \n","replyTime":"2024-02-27T12:02:00","review":"Great spot. Nice people.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Tyler F."},{"reviewId":"a5ad109a-0863-47f1-b395-0c36c9fcad4c","range":0,"rating":5,"reply":"Thank you for the kind words, Daniel! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. \n\n\n","replyTime":"2024-02-27T14:31:00","review":"Beat storage company. Very nice employees.","source":"Google","submissionTime":"2024-02-27T00:00:00","userName":"Daniel P."},{"reviewId":"c2ec550e-c3b5-4f13-a960-f465e7e43e44","range":0,"rating":5,"reply":"Hi Steve, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions! \n\n","replyTime":"2024-02-16T16:26:00","review":"Very clean place very helpful. Emily was super nice. You couldn't ask for Anything better. The place is always real clean.\nNo trash landing around very well kept!\nThank you for being so awesome always.","source":"Google","submissionTime":"2024-02-16T00:00:00","userName":"Steve B."},{"reviewId":"af32fa71-dfff-432f-b146-e8fbe98400cf","range":0,"rating":5,"reply":"Thanks for the awesome review, Josh! We work hard to meet the expectations of our customers, and we're happy to hear Emily hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2024-01-27T12:26:00","review":"Omg Emily is amazing love this store!!!","source":"Google","submissionTime":"2024-01-27T00:00:00","userName":"Josh S."},{"reviewId":"79d84d0d-a9ac-4fba-8096-cd713f2bbc48","range":0,"rating":5,"reply":"Thank you for the excellent rating, Mike! We're happy we were able to provide a smooth rental experience. We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.","replyTime":"2024-01-25T09:19:00","review":"They do great business. Quick and easy no shenanigans","source":"Google","submissionTime":"2024-01-24T00:00:00","userName":"Mike J."},{"reviewId":"b37788ea-52b4-45e0-a53a-ceea0bec6b5c","range":0,"rating":5,"reply":"Hi Aalihaya! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 727-2770 or stop by the facility! ","replyTime":"2024-01-20T13:29:00","review":"Super fast and very kind staff accidentally got the wrong unit for an inside switching to an outside. Unit was super quick and they were so understanding about it.","source":"Google","submissionTime":"2024-01-20T00:00:00","userName":"Aalihaya A."},{"reviewId":"e8539363-5e3e-4408-b25f-c42b38d6935a","range":0,"rating":5,"reply":"Aalexis, we are so happy to hear that Emily could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call us at 888-storage if you need anything.","replyTime":"2024-01-17T09:24:00","review":"Emily was very kind down to earth person she was very helpful and made the process quick and painless","source":"Google","submissionTime":"2024-01-16T00:00:00","userName":"aalexis A."},{"reviewId":"6d27aae2-7d4f-4d88-b13c-f6425a8cd64a","range":0,"rating":5,"reply":"Thank you for the excellent rating, Brian! We're happy we were able to provide a smooth rental experience. As always, we're here to help at 888-storage whenever you need us.","replyTime":"2024-01-14T12:47:00","review":"Great place and staff. Easy access to the units. Good prices and deals going on. All in all best storage I’ve used","source":"Google","submissionTime":"2024-01-13T00:00:00","userName":"Brian M."},{"reviewId":"12b7197e-5bef-4eb3-ab09-544c7f9ebfbc","range":0,"rating":5,"reply":"Thank you for the review, Ciera! We pride ourselves on having a friendly, accommodating staff and are so happy Emily and Tom were able to assist you! Please call us at 888-storage if you need anything.","replyTime":"2024-01-07T12:09:00","review":"Emily and Tom were very helpful and pleasant to work with when I had issues with my lock ??","source":"Google","submissionTime":"2024-01-06T00:00:00","userName":"Ciera S."},{"reviewId":"cb4dbd74-7506-4937-a17e-ad965d9ccf06","range":0,"rating":5,"reply":"Hello, Dangelo. Thank you for the 5-star review! We're so happy Tom could help. We're here to help with anything else you might need at 888-storage!","replyTime":"2023-12-28T13:50:00","review":"Tom was very respectful & helpful! He had great customer service 10/10 recommend Extra Space if your in need of storage space.","source":"Google","submissionTime":"2023-12-28T00:00:00","userName":"Dangelo M."},{"reviewId":"20709a71-3fdf-429b-85a4-d060c30a660f","range":0,"rating":5,"reply":"Hi Patty, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.\n","replyTime":"2023-11-22T13:01:00","review":"Easy online application. Heck of a Black Friday deal right now. Clean unit.  Property well kept. Office staff was great. Opened the door both times I entered!  Highly recommend","source":"Google","submissionTime":"2023-11-22T00:00:00","userName":"Patty W."},{"reviewId":"6f1d0169-c6c2-4992-9ef0-501e8f005aa3","range":0,"rating":5,"reply":"Hi Scott, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily and Thomas! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-11-21T13:43:00","review":"Emily and Thomas are very professional, proactive, positive and productive!  Great crew.","source":"Google","submissionTime":"2023-11-21T00:00:00","userName":"Scott C."},{"reviewId":"c288cce7-22c3-4ffe-bb1b-60b4e6f43f3d","range":0,"rating":4,"reply":"Hi Demertria, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please give us a call at 888-storage if you need further assistance with your storage needs. \n","replyTime":"2023-11-20T16:49:00","review":"Clean spacious","source":"Google","submissionTime":"2023-11-19T00:00:00","userName":"Demertria D."},{"reviewId":"1da8e115-c86f-4ed6-ad74-1dd543f93648","range":0,"rating":5,"reply":"Thanks for the stars Rosanna, glad to hear we are close to your home! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.  ","replyTime":"2023-11-14T10:08:00","review":"Closer to Home","source":"Google","submissionTime":"2023-11-10T00:00:00","userName":"Rosanna C."},{"reviewId":"b179a731-fa5d-4d23-a280-c81707e34ef1","range":0,"rating":5,"reply":"Thank you for the review, David! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ","replyTime":"2023-11-07T16:39:00","review":"The gentleman in the office was a great help and very polite.","source":"Google","submissionTime":"2023-11-07T00:00:00","userName":"David W."},{"reviewId":"f8a3de69-c67c-46bb-bd43-4839ed9c0116","range":0,"rating":5,"reply":"Hello, Kellie. Thank you for the review. We're so glad Emily could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-11-06T13:14:00","review":"Great experience with Emily! She is very nice and helpful with leasing a unit! Very pleasant experience!","source":"Google","submissionTime":"2023-11-06T00:00:00","userName":"Kellie B."},{"reviewId":"cd749c4a-3c86-41ef-b360-7959cb0ce416","range":0,"rating":5,"reply":"Hi Tonya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 727-2770 or stop by the office if you need anything!\n","replyTime":"2023-11-04T15:03:00","review":"Nice place.","source":"Google","submissionTime":"2023-11-04T00:00:00","userName":"Tonya J."},{"reviewId":"6cabdd3d-375f-4482-a541-8f7b47fbc4fc","range":0,"rating":5,"reply":"Thank you for your feedback, Patrick! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you have any questions, let us know at 888-storage.","replyTime":"2023-10-31T12:49:00","review":"Great location, if you need a place to store your stuff this is it. The staff was super friendly and helped me out in a time-restricted situation. It's clean and safe, I was impressed over-all with the whole experience.","source":"Google","submissionTime":"2023-10-30T00:00:00","userName":"Patrick M."},{"reviewId":"97b85762-8d8a-4a1e-a437-4235541e1f85","range":0,"rating":5,"reply":"Hi Aneadra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Krystal! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-09-30T12:26:00","review":"Krystal was very nice, such a delight! Her customer service and professionalism was wonderful! Definitely a place I would recommend;) Extra Space Storage..you have a phenomenal employee!","source":"Google","submissionTime":"2023-09-29T00:00:00","userName":"aneadra e."},{"reviewId":"87429078-0994-4bea-9545-2b12bf8ab7a5","range":0,"rating":5,"reply":"Thank you for the review, Aija! We pride ourselves on having a friendly, accommodating staff and are so happy Reece was able to assist you! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-09-18T10:50:00","review":"Excellent service by Reece. He was able to help me with everything I needed in a timely manner! I definitely recommend working with this company if you need to store things ASAP!","source":"Google","submissionTime":"2023-09-18T00:00:00","userName":"Aija G."},{"reviewId":"ece62ed9-2ba8-48dc-9a34-946d5b2ec69e","range":0,"rating":5,"reply":"Our team is grateful for your rating, Chaz! Thank you for being a loyal Extra Space Storage customer! We want you to know that we are here to assist you with anything else that comes up at 888-storage! ","replyTime":"2023-09-01T13:08:00","review":"Great units, Great Staff, Great Attitudes!!","source":"Google","submissionTime":"2023-09-01T00:00:00","userName":"Chaz J."},{"reviewId":"cf68f55d-ed46-4f31-96ef-6c7ac1c5dbca","range":0,"rating":5,"reply":"Thank you for your 5-star review, Sara. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2023-09-01T16:22:00","review":"This has been the best storage facility we have ever used..very nice and professional employees!","source":"Google","submissionTime":"2023-08-31T00:00:00","userName":"sara e."},{"reviewId":"b283d97e-0abd-450e-99cb-c340428b8fd2","range":0,"rating":5,"reply":"Thank you for the kind words, Austin. We're glad Emily was able to help! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-08-22T16:26:00","review":"Emily is AWESOME! Highly recommend this site","source":"Google","submissionTime":"2023-08-22T00:00:00","userName":"Austin H."},{"reviewId":"6b6869f4-b483-4fc8-95ad-cf895395d426","range":0,"rating":5,"reply":"Thank you for the kind words, Lance. We're glad Emily was able to help! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-07-29T17:17:00","review":"Emily is great","source":"Google","submissionTime":"2023-07-29T00:00:00","userName":"Lance M."},{"reviewId":"926aeaf2-0811-4f88-a9a4-1f232b01de77","range":0,"rating":5,"reply":"Thank you for the kind words, Darrell. We're glad our team was friendly and helpful to work with! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-07-26T11:06:00","review":"Very friendly and helpful staff. She went above and beyond to make sure I clearly understood and was satisfied with my service 100% recommended","source":"Google","submissionTime":"2023-07-26T00:00:00","userName":"Darrell M."},{"reviewId":"3c5029f6-e446-45c7-af13-ad7963a7aabe","range":0,"rating":5,"reply":"Thanks for the awesome review, Alicia! We work hard to meet the expectations of our customers, and we're happy to hear Emily and Etta hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2023-07-14T09:23:00","review":"Love this place. 1st place we checked out and Emily was awesome at getting us set up and showing us around and etta was very sweet and didn't mind talking to me","source":"Google","submissionTime":"2023-07-14T00:00:00","userName":"Alicia M."},{"reviewId":"c98ec3ed-3681-4f54-83d6-bdd7426c98a6","range":0,"rating":5,"reply":"Thank you for the kind words, Timothy. We're glad Etta and Emily were helpful and great at keeping the property in clean condition! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-07-14T09:18:00","review":"Nice location and clean units. Friendly staff, Etta and Emily helped me with all my reservation needs.I would definitely recommend this place.","source":"Google","submissionTime":"2023-07-14T00:00:00","userName":"Timothy M."},{"reviewId":"699e566e-855b-49ba-b93b-7dfea8aa08e6","range":0,"rating":5,"reply":"Hi Leon, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. \n","replyTime":"2023-07-13T18:27:00","review":"The staff was very helpful and generous and the place was very clean and met all my expectations.","source":"Google","submissionTime":"2023-07-13T00:00:00","userName":"Leon B."},{"reviewId":"ad95ebea-7ffb-4d52-a8ef-803ea4617c9b","range":0,"rating":5,"reply":"Thank you for the kind words, Mary. We're glad Tom was personable and able to help! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-07-08T15:05:00","review":"Tom was great! Very personable and helpful.","source":"Google","submissionTime":"2023-07-08T00:00:00","userName":"Mary K."},{"reviewId":"15a00a4b-a8a1-4904-a62a-dcf51caa0101","range":0,"rating":1,"reply":"","replyTime":"1900-01-01T00:00:00","review":"BE VERY CAREFUL OF THIS COMPANY.\nEXTRA SPACE WILL SIGN YOU UP AT ONE PRICE AND THEN 3 MONTHS LATER RAISE THE PRICE BY 50%.\n\nEXTRA SPACE DOES THIS DELIBERATELY AND CONVENIENTLY LEAVES OUT THAT THESE LEASES ARE MONTH TO MONTH AND THAT THEY CAN RAISE THE PRICES AT ANY TIME AT RANDOM. THE LANGUAGE IS SO VAGUE ON THE CONTRACT THAT IT'S EASILY MISSED AND THEY MAKE SURE THEIR STAFF DOES NOT TELL YOU ABOUT THIS.","source":"Google","submissionTime":"2023-07-07T00:00:00","userName":"Egill G."},{"reviewId":"7f10f1fd-b163-4626-9c2e-da3f06f745a9","range":0,"rating":5,"reply":"Hi Joannah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 727-2770 or stop by the office if you need anything!\n","replyTime":"2023-06-27T16:06:00","review":"Great service and good space in the units","source":"Google","submissionTime":"2023-06-27T00:00:00","userName":"Joannah J."},{"reviewId":"a0aeb5c9-4df0-4306-8d89-8e526cdd8d9c","range":0,"rating":5,"reply":"Thanks, Tj! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. As always stop by the office or call us at 888-storage if you need anything. ","replyTime":"2023-05-01T09:15:00","review":"Great assistance, helping me get the right unit to combine two storages into one. Even saved me a bunch of money going to a larger single unit. These guys are great people.","source":"Google","submissionTime":"2023-05-01T00:00:00","userName":"TJ C."},{"reviewId":"441ae56d-ebd4-462a-9f6f-7ee7580b0a25","range":0,"rating":5,"reply":"Thanks for the awesome review, Marisol! We work hard to meet the expectations of our customers, and we're happy to hear Emily hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2023-04-29T14:24:00","review":"Good experience Emily Donaho was much help !!!","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"Marisol R."},{"reviewId":"63065324-f627-4a92-9cfc-586ca9b5065a","range":0,"rating":5,"reply":"Thank you for the kind words, Adasyn. We're glad Emily has been kind, helpful, and great at keeping our property clean! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2023-04-29T11:58:00","review":"very clean place & emily donaho was a great help!!  she was very kind & helpful.","source":"Google","submissionTime":"2023-04-29T00:00:00","userName":"Adasyn H."},{"reviewId":"29ef975f-e9c9-436f-b32b-44bf7524dc48","range":0,"rating":5,"reply":"Hi Stefanie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (918) 727-2770 or stop by the office if you need anything!\n","replyTime":"2023-04-28T13:44:00","review":"The customer service was fantastic and were very friendly.","source":"Google","submissionTime":"2023-04-28T00:00:00","userName":"Stefanie O."},{"reviewId":"9422f858-9cd7-4a75-853f-39cf4ec26291","range":0,"rating":5,"reply":"Hi Michelle!Thank you so much for the positive review. We are thrilled to know Emily went above and beyond to meet your storage needs. If you ever need anything don't hesitate to give us a call at (918) 727-2770 or stop by the facility! ","replyTime":"2023-04-28T14:50:00","review":"This is a great storage area their friendly and helpful. Go above and beyond to help you out. I would highly recommend extra space storage tell Emily hi she's the best help.","source":"Google","submissionTime":"2023-04-28T00:00:00","userName":"Michelle M."},{"reviewId":"532f9c35-60b4-4b6c-a351-315584315228","range":0,"rating":5,"reply":"Hi Nevada, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily! If you need anything, do not hesitate to reach out at 888-storage. \n","replyTime":"2023-04-22T15:15:00","review":"Emily was phenomenal!!! It was undoubtedly the best experience I've had getting a storage unit. Every question I had she was able to answer with confidence! I will definitely be using them again if needed. Well done!","source":"Google","submissionTime":"2023-04-22T00:00:00","userName":"Nevada K."},{"reviewId":"5ce04ed8-2387-420f-bc37-be361deb2674","range":0,"rating":5,"reply":"Hello, Austin. Thank you for the review. We're so glad Emily could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-03-26T10:41:00","review":"Emily is great! She’s super nice and was extremely helpful during my time there. I highly recommend renting here.","source":"Google","submissionTime":"2023-03-25T00:00:00","userName":"Austin H."},{"reviewId":"2a17cdd5-cc43-4623-b6e0-4a22d63274d0","range":0,"rating":5,"reply":"Hi Jacob, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please give us a call at 888-storage if anything comes up! \n\n","replyTime":"2023-03-15T16:00:00","review":"Wow this place was awesome it was super clean and they lady with the red hair at the front was really really nice","source":"Google","submissionTime":"2023-03-15T00:00:00","userName":"Jacob D."},{"reviewId":"f2e9152a-d5a5-490b-a0ec-4cf683da07f4","range":0,"rating":5,"reply":"Hi Jojo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily and Tom! Don’t hesitate to call us at 888-storage if you need anything. \n","replyTime":"2023-03-07T15:10:00","review":"Emily and Tom both were really helpful. Tom gave me a courtesy call almost immediately after my rental purchase to introduce himself and ensure I was good to go and Emily was extra helpful and super friendly. She showed me around the location and answered all my extra questions. Great job guys, thank you for your dedication.","source":"Google","submissionTime":"2023-03-07T00:00:00","userName":"Jojo P."},{"reviewId":"bc4ceeed-83a6-47d7-96cf-075e081ce197","range":0,"rating":5,"reply":"Thank you for the kind remarks, S! We're so happy to hear we have your recommendation! We're here to help at 888-storage whenever you need us.","replyTime":"2023-03-02T10:54:00","review":"Pricey but worth it! Great staff and incredibly clean facility! Highly recommended!","source":"Google","submissionTime":"2023-03-02T00:00:00","userName":"S D."},{"reviewId":"c4aa3147-a428-4a46-8489-6a82605298ca","range":0,"rating":5,"reply":"Our team really appreciates this thoughtful review, Phillip. We're thrilled to know that Emma and Etta provided a great experience. Email us at customerservice@extraspace.com if you need anything!","replyTime":"2023-02-22T15:47:00","review":"From the moment I arrived and was greeted by Emma and Etta my experience could not get better. I spoke to a few competitors prior but am sure glad I chose Extra Space","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Phillip C."},{"reviewId":"aeb57ab7-7beb-40d1-8d78-2297d4a02d1e","range":0,"rating":5,"reply":"Thank you for the kind remarks, Me! We're so happy to hear we have your recommendation! Let us know if you have questions at 888-storage.","replyTime":"2023-02-22T16:07:00","review":"Great experience! Would definitely recommend!","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Me"},{"reviewId":"566e8115-3578-4fdc-8697-1fdfdb95c579","range":0,"rating":5,"reply":"Hi Rex, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n\n","replyTime":"2023-02-22T18:16:00","review":"Clean and friendly site","source":"Google","submissionTime":"2023-02-22T00:00:00","userName":"Rex S."},{"reviewId":"35d98da2-7f93-4d2f-a0b6-ca0499ba90be","range":0,"rating":5,"reply":"Hello, Deborah. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-19T08:27:00","review":"I was able to pay promptly at the site and your staff was helpful.  It was much cleaner.","source":"Google","submissionTime":"2023-02-19T00:00:00","userName":"Deborah L."},{"reviewId":"4fd06533-ab0d-47ed-810c-0b42cce31876","range":0,"rating":5,"reply":"Hello, King. Thank you for the review. We're so glad Etta could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-02-13T13:00:00","review":"Etta is the best!!! 5 star customer service!!! Will be sending all gam and friends to her everytime without a doubt!!","source":"Google","submissionTime":"2023-02-13T00:00:00","userName":"King E."},{"reviewId":"0b933195-caf4-4728-a090-e26e2710b885","range":0,"rating":5,"reply":"Thank you for your feedback, Kainen! We love to hear that our customers are happy with Extra Space. As always, give us a call at 888-storage if you need anything.","replyTime":"2023-01-13T09:34:00","review":"Friendly staff, great facility","source":"Google","submissionTime":"2023-01-13T00:00:00","userName":"Kainen S."},{"reviewId":"4019fa88-fc5a-41b3-9bb3-a64a94be86f1","range":0,"rating":5,"reply":"Hello, Crystal. Thank you for the review. We're so glad Etta could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2023-01-09T13:21:00","review":"Etta was great! Very helpful and answered all my questions!","source":"Google","submissionTime":"2023-01-09T00:00:00","userName":"Crystal C."},{"reviewId":"ff205660-cb6c-48d9-83b0-c2cd2e2ce591","range":0,"rating":5,"reply":"Thank you for the review, Donnie! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2023-01-02T12:20:00","review":"My experience was outstanding\nWell informed,  extremely helpful\nWould use there facilities again and recommend them highly\nThanks Emily & Staff","source":"Google","submissionTime":"2023-01-01T00:00:00","userName":"Donnie H."},{"reviewId":"131fe9af-524f-4b0d-a8c3-a13ffbe91a79","range":0,"rating":5,"reply":"Hi Monty, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.","replyTime":"2022-12-26T10:46:00","review":"Great place for storage and great place for a fair price and very comfortable and clean","source":"Google","submissionTime":"2022-12-24T00:00:00","userName":"Monty M."},{"reviewId":"e5cc7610-6dc9-49d1-8c03-b74a2901227f","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Jeff! We're so happy to hear Eda and Emily were able to make your transfer process easy and convenient! Give us a call at (918) 727-2770 if you need any future assistance.","replyTime":"2022-12-07T14:31:00","review":"The ladies in the office, Eda and Emily, are very friendly and accommodating. We have a company storage unit and recently had to switch to the first floor. They made the whole thing an easy and and convenient process. I highly recommend calling them for your storage needs.","source":"Google","submissionTime":"2022-12-07T00:00:00","userName":"Jeff M."},{"reviewId":"fce0be86-f25e-40bb-aa51-83a7177119e3","range":0,"rating":5,"reply":"Thanks for sharing your positive experience, Isaac. We're committed to being your go-to stop for all your local storage needs! We're glad our team was very friendly and delightful. Don’t hesitate to stop by the office if you need anything. ","replyTime":"2022-12-04T07:19:00","review":"Wonderful facility.  Very friendly and delightful staff.","source":"Google","submissionTime":"2022-12-03T00:00:00","userName":"Isaac A."},{"reviewId":"ba3788b0-02a8-41d6-919a-f45737b9b530","range":0,"rating":5,"reply":"Thank you for the kind words, Sarah! We're committed to providing excellent customer service. Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-30T11:33:00","review":"Excellent customer service","source":"Google","submissionTime":"2022-11-29T00:00:00","userName":"Sarah R."},{"reviewId":"2f9aaf0e-56eb-40aa-9a52-b75bc5e78207","range":0,"rating":5,"reply":"Thank you for the review, Lexie! We pride ourselves on having a friendly, accommodating staff and are so happy Emily and Etta were able to assist you! Call us at 888-storage whenever you need us.","replyTime":"2022-11-28T17:25:00","review":"Emily and Etta were extremely polite and helped me find what I was looking for","source":"Google","submissionTime":"2022-11-28T00:00:00","userName":"Lexie H."},{"reviewId":"4efe5e08-3f6f-450e-8309-9f2f5f393328","range":0,"rating":5,"reply":"Thank you Shawn! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Call us at 888-storage whenever you need us.","replyTime":"2022-11-28T11:25:00","review":"Clean, well lit, easy access.","source":"Google","submissionTime":"2022-11-27T00:00:00","userName":"shawn h."},{"reviewId":"3a71c855-615c-41c1-b3f1-f7669a440b52","range":0,"rating":5,"reply":"Hi Jana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emily and Etta! Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-25T11:32:00","review":"Emily and Etta are amazing! ?? From start to finish they were professional and helpful and so knowledgeable. I have confidence in their ability to keep my things safe and secure and always treat me with respect ??","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"Jana R."},{"reviewId":"e165e560-b724-49a7-9eff-426c9b6b8247","range":0,"rating":5,"reply":"Thank you for the excellent rating, Todd. We are glad our manager was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2022-11-25T12:50:00","review":"My experience here was great!  They were very nice and super helpful.  Thank you, Extra Space Storage!","source":"Google","submissionTime":"2022-11-23T00:00:00","userName":"Todd H."},{"reviewId":"6704a6f7-e96d-4fed-89f3-752a983fc5ca","range":0,"rating":5,"reply":"Hi Reece, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Your recommendation is the best compliment that we can receive!  Please stop by the office or contact us at 888-storage if you have any questions! \n","replyTime":"2022-11-22T10:31:00","review":"This facility is top notch!  Management does an awesome job and know exactly what their customers need! 10/10 Would Highly Recommend!!!!","source":"Google","submissionTime":"2022-11-22T00:00:00","userName":"Reece M."},{"reviewId":"cb55993b-f7ed-4df8-9a5f-99d61ffbece8","range":0,"rating":5,"reply":"We think Emily is awesome too! Thanks for the positive review, Gabe. Please stop by the office or contact us at 888-storage if you have any questions! ","replyTime":"2022-11-22T12:11:00","review":"Emily was awesome. Super easy to deal with and was able to answer all of my questions.","source":"Google","submissionTime":"2022-11-22T00:00:00","userName":"Gabe N."},{"reviewId":"4033bd30-3267-42c6-91ba-2e397be40333","range":0,"rating":5,"reply":"Hi Bill, thank you for your review. We're glad Etta was super friendly, very knowledgeable, and made several suggestions. We are thrilled to hear your experience was great. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-11-06T11:56:00","review":"Etta was super friendly and very knowledgeable. She made several suggestions that I have taken to heart. What a great experience! Thanks Etta for all your help??","source":"Google","submissionTime":"2022-11-05T00:00:00","userName":"Bill B."},{"reviewId":"6922ea83-6cbc-49d0-a1ec-0c22bac54acd","range":0,"rating":5,"reply":"Thank you for the review, Matty! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Reach out to Emily or our team at 888-storage if you need anything.","replyTime":"2022-11-04T13:04:00","review":"This place is great! The store manager, Emily, is very helpful and super polite.","source":"Google","submissionTime":"2022-11-02T00:00:00","userName":"Matty R."},{"reviewId":"49f029d8-dddb-4f07-b73f-c9a09c11ac62","range":0,"rating":5,"reply":"Thank you, Donna. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-10-31T10:57:00","review":"Very friendly staff and excellent lighted storage area. Very accommodating to my needs.","source":"Google","submissionTime":"2022-10-30T00:00:00","userName":"Donna"},{"reviewId":"03b0aa75-5cdd-4942-8c70-786e2c21f782","range":0,"rating":5,"reply":"Thank you, Gregory, for the great rating! It's wonderful to hear you had a positive experience with Emily. Give us a call at (918) 727-2770 if anything comes up!","replyTime":"2022-10-29T14:20:00","review":"Emily was amazing!!!! Thank you for great experience","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Gregory T."},{"reviewId":"08d947eb-ae89-46f0-81fa-3b11da87ef8d","range":0,"rating":5,"reply":"Thank you for the kind words, Zak. It's great to know Emily and the team were super friendly and helpful. Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-10-29T14:18:00","review":"Super friendly and very helpful!!! Especially the worker Emily; she knew the answers to all of my questions and was very patient!","source":"Google","submissionTime":"2022-10-29T00:00:00","userName":"Zak C."},{"reviewId":"50bcb543-3cbb-4b32-bb01-4483253987e1","range":0,"rating":5,"reply":"Thank you for the excellent rating, Thomas. We are glad our manager was able to provide exceptional customer service as quickly as possible. We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to contact us at 888-storage if you need anything!","replyTime":"2022-10-29T11:24:00","review":"I encountered a lovely lady today who was so thorough with explaining everything to me. She was out on the property cleaning when I showed up, but there was a sign on the door with a phone number to call to reach someone. She immediately came to the office to let me in. She greeted herself (I don't remember her name, it was a unique one) and shook my hand. We talked about my needs and she showed me an indoor unit that was exactly what I was looking for. My wife called to let me know she had already made other arrangements so I ultimately did not need the storage unit. I do have to say though, I will be using Extra Space if I ever do need storage. Thank you.","source":"Google","submissionTime":"2022-10-28T00:00:00","userName":"Tim B."},{"reviewId":"0225262d-1693-4d8c-9c26-9e61b7c33a7e","range":0,"rating":5,"reply":"Thank you for the kind words, Kenneth. We're glad our team has been extremely friendly and helpful! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-10-19T15:56:00","review":"The facility has everything that I need  and the employees there are extremely friendly and helpful.","source":"Google","submissionTime":"2022-10-19T00:00:00","userName":"Kenneth A."},{"reviewId":"281557a0-a909-4fba-97c3-89ac26475ef2","range":0,"rating":5,"reply":"Thank you for the excellent review, Kreshelle! We're happy we were able to provide a smooth rental experience. Let us know if you have questions at 888-storage!","replyTime":"2022-10-16T13:56:00","review":"First time using any storage unit. Online process was very quick and easy. When I arrived, she throughly went over everything with me and very secure property.","source":"Google","submissionTime":"2022-10-15T00:00:00","userName":"KreShelle T."},{"reviewId":"7d095c65-d4ae-4414-8bfd-7f1cd1013b8c","range":0,"rating":5,"reply":"Thanks for the awesome review, Joe! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2022-09-30T11:51:00","review":"They were great","source":"Google","submissionTime":"2022-09-29T00:00:00","userName":"Joe F."},{"reviewId":"2587c08d-c2a4-482b-b64c-e7eecfdbe9a9","range":0,"rating":5,"reply":"Hello Matthew, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ","replyTime":"2022-07-30T12:58:00","review":"Amazing staff, friendly, quick, and makes this process very easy!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Matthew M."},{"reviewId":"c5b39002-69f8-4fc6-8fd3-670330069dce","range":0,"rating":5,"reply":"Thank you for the kind words, Schyler. We're glad Emily was as helpful as can be! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-09-26T10:08:00","review":"Great and friendly staff, Emily helped out so much when it came to getting information that I needed!!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Schyler D."},{"reviewId":"c5184521-1bd1-4578-8ce7-5dd8e2d0b0ed","range":0,"rating":5,"reply":"Thank you for the kind review, Emilee. We're glad Etta was friendly and very helpful! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-09-26T10:13:00","review":"Etta was very helpful & friendly. She sold me some thick & sturdy boxes 100% satisfaction, I was worried I'd never find something strong enough to hold my bowling balls!","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Emilee C."},{"reviewId":"c87c7d07-26a7-4f0d-b96e-752d520c344c","range":0,"rating":5,"reply":"Ashley, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.\n","replyTime":"2022-09-26T17:29:00","review":"Quick and painless process. Never would of thought of needing insurance for stuff in a storage unit, but the ladies did a great job explaining why it's important to have. I highly recommend.","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"Ashley J."},{"reviewId":"534c8d09-749a-46d2-a263-c16fd55e8503","range":0,"rating":5,"reply":"Thank you for the kind words, Marcus. We are glad our team provided you with great service! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-09-26T12:06:00","review":"Very Friendly Customer Service! The employees are what won me over personally! 5/5","source":"Google","submissionTime":"2022-09-24T00:00:00","userName":"marcus c."},{"reviewId":"a6b34976-22a7-4fc5-bdfc-e2355df1448b","range":0,"rating":5,"reply":"Thank you for the excellent review, Ace! We're happy we were able to provide a smooth rental experience. Feel free to stop by the office if you need anything!","replyTime":"2022-09-15T17:25:00","review":"Everyone there was super nice! Everything was convenient and easy, and the process didn’t take more than 5 minutes. 10/10 will be keeping this unit for a while.","source":"Google","submissionTime":"2022-09-15T00:00:00","userName":"Ace Q."},{"reviewId":"71045514-8851-4149-88ea-7aa5574a1996","range":0,"rating":5,"reply":"Thank you, Francis. We're thrilled you had a positive experience at Extra Space Storage. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2022-09-10T13:53:00","review":"Most amazing helpful service ever!","source":"Google","submissionTime":"2022-09-10T00:00:00","userName":"Francis H."},{"reviewId":"0acfc471-307f-409e-a49e-cce7f29e204a","range":0,"rating":5,"reply":"Thank you for the excellent rating, Will! We're happy we were able to provide a fast rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-09-02T10:22:00","review":"It was a fast and easy process to get a storage space. Thank you the help.","source":"Google","submissionTime":"2022-09-02T00:00:00","userName":"will m."},{"reviewId":"59dab60b-b4c9-4ce3-a083-7f54258ea0d2","range":0,"rating":5,"reply":"Thanks for the awesome review, Mona! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Emily reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2022-09-02T16:02:00","review":"Wow I just had the best service ever from Emily Ryan at Extra Space Storage on 71st by Riverside!! This young lady was so nice and helpful and very patient! She is a rare jewel who truly cares for her customers! I call her a Jill of all trades! She not only was helping me but she was cleaning and drilling and so attentive at the same time! Thank you, whoever hired her she is a KEEPER and I’m a happy customer!??????","source":"Google","submissionTime":"2022-08-31T00:00:00","userName":"Mona K."},{"reviewId":"a451149b-c9fa-4dce-8077-980b224a3da7","range":0,"rating":5,"reply":"Thank you for your review, Devon! Providing renters with nice and clean facilities with friendly staff is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.","replyTime":"2022-08-26T16:49:00","review":"Very clean and nice place. Friendly staff the assistant manager answered all my questions I had!! Defined recommend!","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Devon R."},{"reviewId":"2b256cd1-6649-47c3-8621-05782cc42e4d","range":0,"rating":5,"reply":"Thanks for the awesome review, Valliere! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (918) 727-2770 if you need anything.","replyTime":"2022-08-26T16:32:00","review":"Amazing customer service!","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Valliere P."},{"reviewId":"6b2fc864-9ab1-43d7-9240-2d4247838759","range":0,"rating":5,"reply":"Thank you for the kind review, Deborah. We're glad our team was helpful, efficient, and efficient to work with! Our team is here to serve you, so give us a call at (918) 727-2770 if you need any future assistance.\n","replyTime":"2022-08-19T09:37:00","review":"Went in, in a very down place in life by the time I left I was smiling. Staff was very helpful, efficient, process LITERALLY took only minutes!!! 5 stars and 5 more!!!","source":"Google","submissionTime":"2022-08-19T00:00:00","userName":"Deborah H."},{"reviewId":"1a166321-eca1-40cd-b731-1feea77e50b3","range":0,"rating":5,"reply":"We agree that Etta is fantastic! Thanks for leaving a note to let them know you appreciate them, Chris! Stop by our office if you need anything in the future! ","replyTime":"2022-08-18T10:49:00","review":"Etta was fantastic in getting us what we needed!  Very grateful for this.","source":"Google","submissionTime":"2022-08-17T00:00:00","userName":"Chris L."},{"reviewId":"2da34354-90d6-4c39-a1de-bc51e63b6c28","range":0,"rating":5,"reply":"Hi Jonathan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-08-12T14:01:00","review":"Clean location and helpful staff –namely, Emily and Etta!","source":"Google","submissionTime":"2022-08-11T00:00:00","userName":"Jonathan B."},{"reviewId":"c473ecfa-e179-44fd-bdb4-2cc6acddbad5","range":0,"rating":5,"reply":"Thanks for the positive review, Mel! We are glad you had a great experience with Etta. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-08-12T14:08:00","review":"Kind employees, Etta was extra helpful and friendly. Very clean and just overall was a great experience! Keep up the good work! This is how a businesses should be ran!","source":"Google","submissionTime":"2022-08-11T00:00:00","userName":"Mel B."},{"reviewId":"51ac0412-8339-4793-836b-04f27a0cea4b","range":0,"rating":5,"reply":"Hi Ally!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 727-2770 or stop by the facility! ","replyTime":"2022-08-12T14:12:00","review":"It's so good I don't need to say anything","source":"Google","submissionTime":"2022-08-11T00:00:00","userName":"Ally C."},{"reviewId":"7d3e59aa-873c-4e22-b9d9-bfd958c93b90","range":0,"rating":5,"reply":"Hi Judy!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (918) 727-2770 or stop by the facility! ","replyTime":"2022-08-12T14:07:00","review":"Friendly staff.","source":"Google","submissionTime":"2022-08-11T00:00:00","userName":"Judy R."},{"reviewId":"660f8889-8099-45a9-ba1b-4fff8b6113a3","range":0,"rating":5,"reply":"Hi Meg, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Etta and Emily! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-08-06T10:43:00","review":"Etta and Emily were awesome! Great customer service!!! They were pleasant, established eye contact and had sound product knowledge. I highly recommend extra space. The storage spaces were neat as well.","source":"Google","submissionTime":"2022-08-05T00:00:00","userName":"Meg B."},{"reviewId":"533623b9-9db5-44df-a524-0532e4dcb2b1","range":0,"rating":5,"reply":"Hi Kia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-08-05T11:32:00","review":"Very helpful and thorough! Clean facility!","source":"Google","submissionTime":"2022-08-04T00:00:00","userName":"Kia D."},{"reviewId":"e79323a8-fed2-41a1-93e6-c632345a3867","range":0,"rating":5,"reply":"Hi Cathy, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything! ","replyTime":"2022-07-02T06:09:00","review":"I needed storage quickly, and the staff here couldn’t have been more helpful and focused on my needs.","source":"Google","submissionTime":"2022-07-28T00:00:00","userName":"Cathy C."},{"reviewId":"41c6a8b7-0ae4-4ead-a87e-5b50ae36e719","range":0,"rating":5,"reply":"Thank you for your kind words, Liam. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-07-21T10:44:00","review":"Units are pristine, staff is informative and friendly, and I feel secure and confident in entrusting my valuables with this company.","source":"Google","submissionTime":"2022-07-20T00:00:00","userName":"Liam J."},{"reviewId":"39861991-6383-4ab7-b756-929857b6cf3f","range":0,"rating":5,"reply":"Thank you, Mercy. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-07-19T11:05:00","review":"The lady that helped me was so sweet and understanding! I appreciate the workers here honestly.","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"mercy d."},{"reviewId":"d812d83d-6488-4759-8d83-7792c8bdb0b1","range":0,"rating":5,"reply":"Thank you for the kind review, Charles. We're glad you found our property clean and our team to be friendly! Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2022-06-01T15:09:00","review":"Clean with friendly staff and storage spaces to fit most needs. Indoor and out door boxes with security code access for the interior climate controlled spaces.  It's a very well kept facility and friendly staff.","source":"Google","submissionTime":"2022-07-11T00:00:00","userName":"Charles G."},{"reviewId":"08ad605e-4a9d-4de8-9736-f44b14550824","range":0,"rating":5,"reply":"Thanks for the awesome review, Sean! We work hard to meet the expectations of our customers, and we're happy to hear Steve was so helpful! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2022-07-05T13:10:00","review":"I have been a customer for 10 years , staff always professional,  property well maintained, easy access\nI will highly recommend this company to other's, Steve has been a great help throughout the process of new ownership","source":"Google","submissionTime":"2022-07-05T00:00:00","userName":"sean c."},{"reviewId":"fa929325-3853-4827-b12f-d951ec9b1391","range":0,"rating":5,"reply":"Thank you for recommending us, Duane! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE. \n","replyTime":"2022-07-01T11:33:00","review":"The facility is clean, bright and well lit.  Customer service was outstanding. I will recommend this facility in the future.","source":"Google","submissionTime":"2022-06-30T00:00:00","userName":"Duane H."},{"reviewId":"cd31a7cc-3912-4e17-b7b5-6e2bae7f10f9","range":0,"rating":5,"reply":"We think Emily is great too! Thanks for the positive review, Christiana. We're glad she made the experience at ExtraSpace Storage wonderful for your family. As always, give us a call at 888-storage if you need anything.  ","replyTime":"2022-06-29T11:16:00","review":"Emily was a wonderful employee and made the experience at ExtraSpace Storage wonderful for my family.","source":"Google","submissionTime":"2022-06-28T00:00:00","userName":"Christiana F."},{"reviewId":"bd839aac-12dd-417b-b1c5-8286bf4ce10e","range":0,"rating":5,"reply":"Thank you for the kind words, Lila! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Emily reflects that.  Stop by our office if you need assistance or have any questions. \n","replyTime":"2022-06-29T11:18:00","review":"Great service from Emily.","source":"Google","submissionTime":"2022-06-28T00:00:00","userName":"Lila B."},{"reviewId":"fb106897-93bd-4b95-b40b-43bcc383d111","range":0,"rating":5,"reply":"Hello, Kenneth. Thank you for the 5-star review! We're so happy Emily could help. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2022-06-28T12:10:00","review":"Emily was AWESOME!!! Very kind and helpful.","source":"Google","submissionTime":"2022-06-27T00:00:00","userName":"Kenneth V."},{"reviewId":"3594c9d1-2205-47e0-bc5c-05d6ff4bfd65","range":0,"rating":5,"reply":"Hi Stephanie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brandon.  If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2022-06-20T10:13:00","review":"Brandon was beyond awesome in helping us get storages that accommodated 2 households and all the fun stuff!! His customer service was phenomenal and he went above and beyond his normal day to day. I definitely recommend this storage facility and their wonderful staff.","source":"Google","submissionTime":"2022-06-19T00:00:00","userName":"Stephanie V."},{"reviewId":"123c606d-5963-4772-94e0-2db81d920d3e","range":0,"rating":5,"reply":"Thanks Tarra! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. \n\n","replyTime":"2022-06-12T09:02:00","review":"Fast and friendly service. They have safe and affordable storage units and an easy to access facility. This was my first time having to get a storage unit and they really took their time to help me out and make sure I understood the process and got me a unit that was perfect for my needs. I highly recommend this storage unit facility","source":"Google","submissionTime":"2022-06-11T00:00:00","userName":"tarra w."},{"reviewId":"3a4e3de6-28aa-416b-adaa-83739b50c0a3","range":0,"rating":5,"reply":"Hi Ray, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2021-05-15T08:00:00","review":"Wow! New Extraspace, much better and cleaner. SM is nice too. Thanks for helping my kid store his things from Oral Roberts","source":"Google","submissionTime":"2022-05-31T00:00:00","userName":"Ray"},{"reviewId":"449f994d-5e81-4f1e-bd78-cf850559db95","range":0,"rating":5,"reply":"Thanks for the positive review, Matthew!  We work hard to keep our facilities safe and clean for our customers. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-05-25T14:24:00","review":"Staff is super friendly, super knowledgeable, clean facility, secure setting!","source":"Google","submissionTime":"2022-05-25T00:00:00","userName":"Matthew M."},{"reviewId":"cd901158-4bcd-4520-bb7f-1233960678e3","range":0,"rating":5,"reply":"Thank you for the review, Tabitha! We are so glad you had a positive experience with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-05-12T13:22:00","review":"I never had to leave where I was sitting to get the right size at an even better location than I had picked and on top of that I got my first month free. The customer service was excellent.","source":"Google","submissionTime":"2022-05-11T00:00:00","userName":"Tabitha C."},{"reviewId":"b2184d25-a462-4c58-9436-6c34b39a8cef","range":0,"rating":5,"reply":"Thank you for the kind review, Josh. We're glad Ashley was able to provide you with great customer service! Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2022-05-03T17:30:00","review":"Great customer service from Ashley","source":"Google","submissionTime":"2022-04-30T00:00:00","userName":"Josh R."},{"reviewId":"fd4c841d-b2fa-4804-bdb9-38b831fad4fd","range":0,"rating":5,"reply":"Thanks for the awesome review, Dl! We know our customers value clean and secure facilities and helpful and friendly staff so we do our best to provide that! We are glad Ashley hit the mark for you! Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.","replyTime":"2022-04-29T15:01:00","review":"Ashley was helpful, friendly and helpful. The facilities were clean and secure.","source":"Google","submissionTime":"2022-04-28T00:00:00","userName":"DL J."},{"reviewId":"70a45a9b-7926-4488-861e-31630a6bc38b","range":0,"rating":5,"reply":"Thank you for the excellent rating, Naomi! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!","replyTime":"2022-04-28T13:19:00","review":"very quick and easy! the sales lady was so sweet","source":"Google","submissionTime":"2022-04-27T00:00:00","userName":"Naomi I."},{"reviewId":"0f98121f-c6cb-4c58-b9a7-97891fb4d000","range":0,"rating":5,"reply":"We're thrilled you had a great experience with Extra Space Storage, Isaiah. Thank you for choosing to rent with us! We are always here to help with any other storage needs at 888-storage.","replyTime":"2022-04-26T08:53:00","review":"Have had a great experience storing here, and the staff have been helpful each time I have engaged them.","source":"Google","submissionTime":"2022-04-25T00:00:00","userName":"Isaiah S."},{"reviewId":"aae30f0f-38c3-40b6-99a6-9ba7586050dd","range":0,"rating":5,"reply":"Thanks for the great review, David! We're glad Ashley was very professional and helpful. Please call us at (775) 238-9418 if you have any questions!","replyTime":"2022-04-22T09:44:00","review":"Great price and location, Ashley very professional and helpful","source":"Google","submissionTime":"2022-04-21T00:00:00","userName":"David S."},{"reviewId":"e9b1a345-5a32-47e5-ac95-1497b38a29c0","range":0,"rating":5,"reply":"Hello, Latarrius. Thank you for the review. We're so glad Ashley could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2022-04-18T16:23:00","review":"Ashley is an amazing store manager, excellent place to store your items.","source":"Google","submissionTime":"2022-04-18T00:00:00","userName":"Latarrius M."},{"reviewId":"6365725d-12dc-4843-b393-18bd547e2287","range":0,"rating":5,"reply":"Thank you for the review, Ijams! We pride ourselves on having a friendly, accommodating staff, and are so happy Clint and Ashley were able to assist you! Feel free to reach out at any time at 888-storage.","replyTime":"2022-04-18T16:22:00","review":"Had a great experience setting up 5x5 storage unit for my college student in Tulsa OK. Clint and Ashley were very friendly and a lot of help with the fees, Ins, and the costs.","source":"Google","submissionTime":"2022-04-18T00:00:00","userName":"Ijams H."},{"reviewId":"31eb9533-a25d-4b22-bfe2-3959f5738224","range":0,"rating":5,"reply":"Thank you so much for the 5-star rating. It's great to hear our team was very friendly and professional. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.\n","replyTime":"2022-04-09T14:58:00","review":"Very friendly and professional experience very satisfied","source":"Google","submissionTime":"2022-04-09T00:00:00","userName":"Gilbert B."},{"reviewId":"3252b43d-c5dc-4d18-9684-fdde856a06d9","range":0,"rating":5,"reply":"Thank you for the great rating, Shatara. We're glad our team was awesome and as helpful as can be! Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2022-04-09T12:37:00","review":"The lady at the front desk was awesome she helped me get a storage at the right prices  thank you so much and I look forward to doing business with this company","source":"Google","submissionTime":"2022-04-08T00:00:00","userName":"Shatara C."},{"reviewId":"b31465ac-ae59-4560-bfc0-4c8f207f575f","range":0,"rating":5,"reply":"Thanks for the great review, Janis Jones! We're glad Ashley was very polite. Please call us at (775) 238-9418 if you have any questions!","replyTime":"2022-04-08T09:55:00","review":"The manager Ashley is very polite.  She explained everything and answered all my questions. She was very good.","source":"Google","submissionTime":"2022-04-07T00:00:00","userName":"Janis J."},{"reviewId":"34bb84a4-704e-432f-8339-cbd86184fcb1","range":0,"rating":5,"reply":"Thank you for the review, Christopher! We pride ourselves on having a friendly, accommodating staff and are so happy Ashley was able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-03-26T10:21:00","review":"Best storage facility I have ever used with great accommodations. And Ashley is the most helpful site manager ever.","source":"Google","submissionTime":"2022-03-25T00:00:00","userName":"Christopher G."},{"reviewId":"70776cbf-477c-40ec-90f2-a1750f604d18","range":0,"rating":2,"reply":"Thanks for leaving us your feedback. We love to offer the First Month Free and are always sure to do so when availability allows! Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. If there's anything that we can do to earn 5-stars from you, please give us a call at 888-storage or email us at customerservice@extraspace.com. ","replyTime":"2022-03-25T09:27:00","review":"I completed the entire lease process via telephone and email.  A few hours later I arrived at the facilty and noticed the first month rent free 10 foot by 10 giant banner.\n\nOf course this wasnt offered to me via telephone so I called back to inquire why.  The facilty manager was polite and offered to look into the matter for me.\n\nA short time later she texted back explaining the district manager refused to honor the promotion because I supposedly lease prior to the effective date.\n\nAll you have in the world is your word, this is how upper management decided they would begin our relationship  The money isnt huge but the priciple is.\n\nNeedless to say I will be as vocal as possible about the bad faith and will not remain a customer long.\n\nI would like to note the facilty manager is very attentive and professional and I appreciate her personality.","source":"Google","submissionTime":"2022-03-24T00:00:00","userName":"Troy W."},{"reviewId":"4da8c3d0-fffa-406f-8411-6376dbf881f5","range":0,"rating":5,"reply":"Thank you for your feedback, Christine! Providing renters with clean and secure facilities is our top priority. We're glad Ashley was able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-03-23T12:24:00","review":"I've used Extra Space twice and will always come back when I need to.  They offer the flexibility I've needed and so much of it can be done online and immediately but are just as helpful at the front desk.  Their facility is VERY clean, safe and easily accessible.  Thank you Ashley for all your help!","source":"Google","submissionTime":"2022-03-23T00:00:00","userName":"Christine R."},{"reviewId":"a744ebf8-6f6e-4e2e-b873-1f30034a0513","range":0,"rating":5,"reply":"Thank you for your kind words, Josh. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions. ","replyTime":"2022-03-20T07:40:00","review":"My wife and I ended up needing a storage unit for some excess furniture. The web process took maybe two minutes. Before I could put my card back in my wallet I had a phone call welcoming our family. Knowing that every unit is insured makes me feel more secure in keep our families property there.","source":"Google","submissionTime":"2022-03-19T00:00:00","userName":"josh m."},{"reviewId":"b9bcccfd-5b7d-4806-82ce-248421a16bcf","range":0,"rating":5,"reply":"Thanks for the kind words, Melissa! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.\r","replyTime":"2022-02-16T16:45:00","review":"Amazing staff very sweet very helpful he went out of his way to be good to me I would definitely recommend the storage.Definitely Recommend GREAT STAFF ??????","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Melissa S."},{"reviewId":"1d2def8f-8cd3-46c2-80e2-f59c5c77aa51","range":0,"rating":5,"reply":"Thank you for your kind words, Ali. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2022-03-18T10:02:00","review":"It’s great place to store whatever you need, save and and I really liked the security system that they got! the people who works there did absolutely great job helping me to get what I needed especially the manager (Ashely)","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Ali A."},{"reviewId":"59dafd9d-40a8-4b24-9401-31c114b26a90","range":0,"rating":5,"reply":"Thank you for the kind words, Nicole. We're glad Ashley was able to help! Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2022-03-18T12:14:00","review":"At this location they was very helpful and especially Ashley who greeted me and had a smile on her face when I walked in the door and was so helpful. I will continue to use Extra Space Storage!","source":"Google","submissionTime":"2022-03-17T00:00:00","userName":"Nicole S."},{"reviewId":"16cae549-bbfb-4370-bc48-8553b00d4c6d","range":0,"rating":5,"reply":"Thanks for the positive review, Mari! We are glad you had a great experience with Amanda. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-02-22T09:14:00","review":"Amanda is the best! Get with her she’s tremendous!","source":"Google","submissionTime":"2022-02-22T00:00:00","userName":"Mari S."},{"reviewId":"c42aa49e-09d1-4ead-af4a-71ac0a33d7a0","range":0,"rating":5,"reply":"Thank you for the kind words, Kristi. We're glad Amanda was able to help! Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2022-02-18T15:11:00","review":"Amanda is very helpful ! Thank you","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Kristi B."},{"reviewId":"088302ee-bda4-48ca-a45d-9f5392e35e3a","range":0,"rating":5,"reply":"Hi Bradley, Thank you for your review! We are glad our property met your expectations and Amanda was nice. Please stop by the office or reach out to us at 888-storage if you have any questions!\n","replyTime":"2022-02-18T14:40:00","review":"Great place Amanda was nice.","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Bradley B."},{"reviewId":"d9cd1acc-7545-4e1f-b41b-0647ed050862","range":0,"rating":5,"reply":"Thanks for the awesome review, Twyla! We work hard to meet the expectations of our customers, and we're happy to hear Amanda hit the mark for you! Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.","replyTime":"2022-02-18T14:39:00","review":"Amanda is great.","source":"Google","submissionTime":"2022-02-18T00:00:00","userName":"Twyla S."},{"reviewId":"f502f3f5-5c1b-4b0f-bdc2-f0b4c336a69e","range":0,"rating":5,"reply":"Hi Dawn, your kind review is appreciated! We make it a priority to provide clean and secure facilities so we are glad to hear your experience reflects that. Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.","replyTime":"2021-12-22T09:45:00","review":"Extra Space is a very clean and secure storage facility\nI would definitely recommend them to anyone looking to store your valuables. I don’t believe I could have found a better storage.","source":"Google","submissionTime":"2022-02-10T00:00:00","userName":"Dawn W."},{"reviewId":"65a88bf6-1416-4229-a9fd-c0c2d5500df9","range":0,"rating":4,"reply":"We're sorry to hear this, Tj Compton. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. ","replyTime":"2022-02-10T10:31:00","review":"Even though they raised storage prices  by $20, immediately upon taking over this storage and blocked use of the dumpster, it’s still a really good place to store your belongings.","source":"Google","submissionTime":"2022-02-10T00:00:00","userName":"TJ C."},{"reviewId":"71b75bf7-a6ec-4981-aeca-0ca065fb3fa3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Amanda was incredibly helpful! She took me around the property and made me feel welcomed! Loved the amazing customer service I received! 11/10","source":"Google","submissionTime":"2022-02-09T00:00:00","userName":"Braden “."},{"reviewId":"37004479-b1bb-4831-8bff-83d4f8073171","range":0,"rating":5,"reply":"Thanks for renting with us in Extra Space Storage, Paul! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2022-01-27T08:58:00","review":"I really enjoyed my experience with the storage facility it is super clean and climate controlled I was looking for a place to store my stuff that it would not be in extreme cold or extreme heat in this is the perfect location friendly staff they have carts for you to be able to use so you can haul your stuff with 10 out of 10 thank you so much","source":"Google","submissionTime":"2022-02-08T00:00:00","userName":"paul w."},{"reviewId":"a4ff0b4d-0934-4827-a861-3740288e1047","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Cody! We're so happy to hear Amanda was able to make your rental process easy! Give us a call at (775) 238-9418 if you need any future assistance.","replyTime":"2022-02-08T09:55:00","review":"Amanda made this process super easy and friendly","source":"Google","submissionTime":"2022-02-08T00:00:00","userName":"Cody O."},{"reviewId":"b52332d7-d10c-44ea-83f3-eb1ae3a558d7","range":0,"rating":5,"reply":"Thank you for your review, Sasha! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Thank you for taking the time to recognize how friendly our team was in assisting you. Our team is here to help, as always, give us a call at 888-storage if anything comes up. \n","replyTime":"2022-01-19T12:18:00","review":"Friendly management. CleAn building. Very secure seeming","source":"Google","submissionTime":"2022-01-18T00:00:00","userName":"Sasha L."},{"reviewId":"ee31ed12-4a34-4837-8009-ad53cf5aa308","range":0,"rating":5,"reply":"Hi Elizabeth, thank you for your review. We're glad Amanda has been so amazingly kind and helpful in making sure that you continue to feel safe. Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n","replyTime":"2022-01-13T09:48:00","review":"Okay. So sometimes life comes at you in a hard way and not everyone can or will be helpful. But I've not run into that problem with Extra Space Storage. This location I love. And everyone, especially Amanda has been so amazingly kind and helpful in making sure that I continue to feel safe in the knowledge that my things are kept here. I'll always use this place!!!","source":"Google","submissionTime":"2022-01-13T00:00:00","userName":"Elizabeth D."},{"reviewId":"2de83e4d-e43c-4660-b6ac-708707983c47","range":0,"rating":5,"reply":"Thanks for the positive review, Sher! We are glad you had a great experience with Amanda. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2022-01-06T08:56:00","review":"Amanda was awesome , made it sure easy","source":"Google","submissionTime":"2022-01-05T00:00:00","userName":"Sher G."},{"reviewId":"86ce490e-e9c4-42d4-94e7-51abee46c1a7","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nice staff and they answer all my questions. I will tell everyone about them.","source":"Google","submissionTime":"2021-12-29T00:00:00","userName":"Comic A."},{"reviewId":"58deb1dd-35d5-4586-87de-2818ae8c66cc","range":0,"rating":5,"reply":"Hi April, thanks so much for the amazing review! We strive to provide clean, well-maintained facilities with helpful staff so we are glad your recent experience with Precious reflects that! Give us a call at 888-storage or stop by the office if you need anything!","replyTime":"2021-12-27T11:55:00","review":"They are so easy to work with, clean units and friendly people. Precious was the best, she was very helpful.  Thanks for all.","source":"Google","submissionTime":"2021-12-25T00:00:00","userName":"April C."},{"reviewId":"85f12ea9-30fa-49d6-9ad3-b542316109b0","range":0,"rating":5,"reply":"We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Louvenia! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.","replyTime":"2021-12-17T17:50:00","review":"I have norhing but appreciation and admiration for the excellent service provided by Extra Space Storage. From the instant I spoke with them on the phone, I knew confidently I had come to the perfect storage place. They are professional with a genuine kimdness, understanding your needs and an exceptional willingness to help. They make it happen!\nAnd the storage unit we got was just what we needed. We feel blessed and grateful for finding and doing business with Extra Space Storage.","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Louvenia A."},{"reviewId":"faee9e42-f2b7-418b-8206-705f7008d3f3","range":0,"rating":5,"reply":"Hello, Melinda. Thank you for the review. We're so glad Amanda could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!","replyTime":"2021-12-17T17:10:00","review":"Went to grab a unit for me and my husbands things.. Amanda Cason was extremely friendly and helpful!!!","source":"Google","submissionTime":"2021-12-17T00:00:00","userName":"Melinda L."},{"reviewId":"e6b458e1-88a9-4431-95ab-f2451fe9242e","range":0,"rating":5,"reply":"Hi Sarah, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.","replyTime":"2021-12-16T18:30:00","review":"Super clean and friendly staff!","source":"Google","submissionTime":"2021-12-16T00:00:00","userName":"Sarah W."},{"reviewId":"24e4ecb6-612e-4675-a6f4-add72091c7a7","range":0,"rating":5,"reply":"Hi Linda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-12-15T13:04:00","review":"The facility was clean and well maintained and the employees were friendly, professional and helpful.","source":"Google","submissionTime":"2021-12-15T00:00:00","userName":"Linda L."},{"reviewId":"00f0c54a-7d45-451d-b9ff-b5fe6d85c946","range":0,"rating":5,"reply":"Hello, Christopher. Thank you for the review. We're so glad Amanda could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-12-05T10:07:00","review":"Amanda was a super friendly and helpful , She was really busy the day I spoke with her but she took the time to pay full attention to me . She even wished me a Merry Christmas, and that was nice to hear !","source":"Google","submissionTime":"2021-12-04T00:00:00","userName":"Christopher L."},{"reviewId":"35d8ba36-aac2-4a16-abd7-af74b4534d1f","range":0,"rating":5,"reply":"Thanks for the awesome review, Linda! We work hard to meet the expectations of our customers, and we're happy to hear Amanda hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.","replyTime":"2021-12-05T14:04:00","review":"Amanda took me to see several spaces   I was looking for somewhere to put a RV the unit was wide but not wide enough , but her Attentiveness to me as I asked questions made it a great experience I would definitely right here if it would’ve fit my needs","source":"Google","submissionTime":"2021-12-04T00:00:00","userName":"Linda H."},{"reviewId":"ff91155f-5618-4e65-994f-43c19b5580ab","range":0,"rating":5,"reply":"Thanks, Allysa! We work very hard to provide a positive experience for all our customers. If you ever need anything feel free to stop by the facility or give us a call at (775) 238-9418.","replyTime":"2021-11-24T10:33:00","review":"Fast and  easy","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"Allysa J."},{"reviewId":"e22b6d9d-1dd9-4b7e-9540-4239ead981ed","range":0,"rating":5,"reply":"Thank you for your feedback, Jane! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-11-17T14:56:00","review":"Great place!","source":"Google","submissionTime":"2021-11-17T00:00:00","userName":"Jane T."},{"reviewId":"eeded9e6-9cab-4678-9651-4bc85c14ab0e","range":0,"rating":5,"reply":"Hi Mike, thank you for your review. We're glad Amanda and Braden took their time to make sure you were attending and got what you needed. Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-10-30T12:51:00","review":"Amanda and Braden are the most positive people at the storage place there conversations\nwere great and they took they're time to make  sure I was attend and got what I needed. Thanks you","source":"Google","submissionTime":"2021-10-29T00:00:00","userName":"Mike V."},{"reviewId":"9b59d982-87ce-4031-b9a1-cef7d59aac71","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Highly recommend this location! Not only is the property super clean and well kept, but I was super impressed by the customer service I received from Precious. No doubt she is a hard worker!","source":"Google","submissionTime":"2021-10-24T00:00:00","userName":"Stefanie H."},{"reviewId":"5d16f9f7-3adf-4dfe-9c90-694c354faa32","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Precious is a hard working and very friendly person. Also property is well kept.","source":"Google","submissionTime":"2021-10-24T00:00:00","userName":"daisy m."},{"reviewId":"1b8c70b5-ee2c-484f-be8b-4263dad4be45","range":0,"rating":5,"reply":"Our team appreciates your positive rating, Tk! Don't hesitate to stop by the office if there's anything else we can do to assist you with your storage needs.  ","replyTime":"2021-10-09T07:29:00","review":"Came in to get my unit lock replaced and Precious did a great job of helping me, has great energy so definitely will be maintaining my unit here and telling friends if they ever need to go talk to her. ??????","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"TK J."},{"reviewId":"ed74ea5c-0621-4c98-a64c-6ec780ae1c73","range":0,"rating":5,"reply":"Thank you for the 5-star rating Anthony! We're glad Precious and Amanda were always friendly. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-08T14:26:00","review":"Precious and Amanda are good hard workers always friendly when dropping off packages!","source":"Google","submissionTime":"2021-10-18T00:00:00","userName":"Anthony M."},{"reviewId":"e5e34a15-0289-4d54-bc48-eb4824b8b40a","range":0,"rating":5,"reply":"Thanks for the kind words, Jonathan! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.\r","replyTime":"2021-10-13T12:47:00","review":"Amazing customer service and the storage is well-managed I would recommend this if you need to store your belongings away while you travel thank you Precious for your help.","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Jonathan R."},{"reviewId":"4d681848-1bce-4fc9-a444-886b6c686258","range":0,"rating":5,"reply":"Hi Jeremy, we appreciate you taking the time to share your experience with us! We agree, Davis is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-15T12:53:00","review":"Precious Davis is very informative and helpful in every way .Precious is a asset to your\nCompany .","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Jeremy S."},{"reviewId":"beebf011-87bd-4337-8470-805ab603d8d7","range":0,"rating":5,"reply":"Thank you for your feedback, Bailey! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-15T13:33:00","review":"Great experience! Clean secure units at a good price. Precious is an outstanding employee, very personable and friendly!! She was so patient and informative!","source":"Google","submissionTime":"2021-10-14T00:00:00","userName":"Bailey S."},{"reviewId":"b317db7a-e9a8-4da3-b955-aff2a486ccb4","range":0,"rating":5,"reply":"Thank you for the kind words, Brandy. We're glad Precious was friendly, very detailed, and went into detail about the pros and cons of the climate control units. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-10-16T13:45:00","review":"Called the call center, Forgot whom I spoke with but got a quote, he advised me that someone from the office would call me. Within minutes I got a call from Precious, she was AMAZING friendly very detailed when into detail of pros an cons of the climate control units. I can’t express how professional an friendly Precious was! A+ /service","source":"Google","submissionTime":"2021-10-13T00:00:00","userName":"Brandy H."},{"reviewId":"0bc6feb4-3641-41dd-8780-e30490b98a55","range":0,"rating":5,"reply":"Hi Jason, thank you for your review. We're glad Precious is friendly. We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n\n","replyTime":"2021-10-16T15:06:00","review":"Precious is friendly an process was easy","source":"Google","submissionTime":"2021-10-13T00:00:00","userName":"Jason D."},{"reviewId":"2e762271-bee1-4f66-bf27-115e33d9bb29","range":0,"rating":5,"reply":"Thank you for your feedback, Robert! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-09-24T18:12:00","review":"Awesome and friendly staff\nPrecious really made it easy getting the info\nI need to get my needs met","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Robert A."},{"reviewId":"23b05bc3-75e5-4910-ba11-809137360ce3","range":0,"rating":5,"reply":"Hi Lisa, thanks so much for your review! We are thrilled to hear your experience was wonderful. We're glad Precious was informational, kind, and a delight. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We appreciate you recommending us to your friends and family. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-10-12T14:10:00","review":"I wanted to say that I have a wonderful experience with Precious, she was informational, kind and a delight. The property is nice and clean and would recommend this place to my family and friends. Thank you Precious!","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Lisa U."},{"reviewId":"68f382fc-be25-42ca-869f-9609c7b70ad0","range":0,"rating":4,"reply":"Thanks for recommending Extra Space Storage, Billy! We're glad Precious was super helpful, informative, and nice to talk to. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions. ","replyTime":"2021-10-12T14:14:00","review":"I reccomend Extra Space Storage to anyone that needs a storage unit. Precious was super helpful, informative and nice to talk too. The property waa very clean. Keep up the good work Precious.","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Billy W."},{"reviewId":"b2bb5edd-78be-4866-af57-33acb4896dde","range":0,"rating":5,"reply":"We think Precious and Amanda are great too! Thanks for the positive review, Kevin. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. \n","replyTime":"2021-10-12T14:16:00","review":"Precious and Amanda have been great to work with ! Clean property as well!","source":"Google","submissionTime":"2021-10-12T00:00:00","userName":"Kevin D."},{"reviewId":"3db17b41-d3be-47c2-9355-126f5b0c1067","range":0,"rating":5,"reply":"Hi Farrah, thank you for your review. We're glad Precious was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you. \n\n","replyTime":"2021-10-09T09:53:00","review":"Precious was very helpful when moving in. And  the unit was nice and clean.","source":"Google","submissionTime":"2021-10-08T00:00:00","userName":"Farrah D."},{"reviewId":"7885edb6-94ab-4d94-aabf-4b0148bb5de6","range":0,"rating":5,"reply":"Hi K, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Amanda! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-10-05T09:33:00","review":"Amanda was fast, friendly, and super knowledgeable when it came to my storage needs , she made the experience one of the best Iv had with storage !","source":"Google","submissionTime":"2021-10-05T00:00:00","userName":"K K."},{"reviewId":"b56623ac-c36a-45cc-ba46-b309391bacf4","range":0,"rating":5,"reply":"Thanks for the great review, Juliana! We're glad Amanda was so nice. Please call us at (775) 238-9418 if you have any questions!","replyTime":"2021-10-05T09:32:00","review":"Amanda was nice","source":"Google","submissionTime":"2021-10-05T00:00:00","userName":"Juliana F."},{"reviewId":"94f97f40-d501-4d1c-9805-c32e22d7659f","range":0,"rating":5,"reply":"Thank you for the review, Shari! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-09-24T18:33:00","review":"Quick response and friendly.","source":"Google","submissionTime":"2021-09-24T00:00:00","userName":"Shari C."},{"reviewId":"8ad8ce29-be04-45b8-821c-a6c23baedad2","range":0,"rating":5,"reply":"Hi Bridget, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Amanda! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-09-24T18:07:00","review":"Love love love Amanda! So helpful took her time to explain all the paper work to my mom and answers all her questions with patience and professionalism","source":"Google","submissionTime":"2021-09-24T00:00:00","userName":"Bridget W."},{"reviewId":"289b7e68-d313-4311-90cc-cfbfd3a3013e","range":0,"rating":5,"reply":"Hi Abigail, thank you for your review. We're glad our team is kind, understanding, and is willing to work with you! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. ","replyTime":"2021-09-22T17:47:00","review":"The staff is kind and understanding. So willing to work with you!\nThey were great at communicating during the ownership transfer.\nI would recommend them to anyone.","source":"Google","submissionTime":"2021-09-22T00:00:00","userName":"Abigail W."},{"reviewId":"3e016903-bb37-4eb2-abff-0d69991c9fa2","range":0,"rating":5,"reply":"Thank you for the kind words, Jones. We're glad Amanda was helpful and friendly. Our team is here to serve you, so give us a call at (775) 238-9418 if you need any future assistance.\n","replyTime":"2021-09-23T09:54:00","review":"Amanda was great ! Helpful and  friendly","source":"Google","submissionTime":"2021-09-20T00:00:00","userName":"Jones T."},{"reviewId":"037a3586-0b34-4e08-8348-a69b45d51e8a","range":0,"rating":5,"reply":"Hi Jackie, thank you for your review. We're glad Precious was able to help and agree she is such an asset to our team! Please feel free to contact us at (775) 238-9418 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.\n","replyTime":"2021-09-23T10:54:00","review":"Precious was so very helpful! I thought the prices were a little too much but with the service that she provided I decided to go with this company. She’s a real asset!","source":"Google","submissionTime":"2021-09-20T00:00:00","userName":"Jackie M."},{"reviewId":"31040358-cf4c-474e-9aaf-3ee04c786e79","range":0,"rating":5,"reply":"Thank you for the review, Nick! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-09-18T12:49:00","review":"Great service!","source":"Google","submissionTime":"2021-09-17T00:00:00","userName":"nick l."},{"reviewId":"2191f6d6-d4ae-4f7c-8ad6-d0a9a4b8c778","range":0,"rating":5,"reply":"Hi Joseph, thank you for your review. We're glad Precious was very pleasant and courteous to work with while helping resolve some technical issues with setting up your unit. We are thrilled to hear your experience was pleasant. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-09T15:07:00","review":"Precious was very pleasant and courteous to work with while helping resolve some technical issues with setting up my unit. the prices have gone up so prepare for some sticker shock if you are used to paying less than $170 for a 10x10 non-climate controlled unit. but the experience was otherwise pleasant","source":"Google","submissionTime":"2021-09-07T00:00:00","userName":"Joseph G."},{"reviewId":"ef0d3000-a3db-476d-89dd-51daee9936b8","range":0,"rating":4,"reply":"Thank you so much for your kind words, Daniel. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n","replyTime":"2021-09-11T11:16:00","review":"thx for the Greate weekend.","source":"Google","submissionTime":"2021-09-05T00:00:00","userName":"Daniel V."},{"reviewId":"9ab2fb03-9c58-4ed3-94c1-921b417c70a3","range":0,"rating":5,"reply":"Hi Gwen, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything! ","replyTime":"2021-09-25T15:05:00","review":"I’ve had two daughters go through college and every summer we’ve used this storage. Professional, personable, proficient, polite, clean, and never have we experience anything negative. The service is great!!!!","source":"Google","submissionTime":"2021-09-04T00:00:00","userName":"Gwen S."},{"reviewId":"db1d63bc-19f1-4e5f-88c3-cf6713462bd1","range":0,"rating":3,"reply":null,"replyTime":null,"review":"I had rented a storage place about 3 years ago which was recently bought by Extra Storage. The place was well maintained and easy to access but unfortunately I had to move to another storage location as Extra Storage raised the monthly cost twice over the last year.","source":"Google","submissionTime":"2021-09-02T00:00:00","userName":"Mike L."},{"reviewId":"4369ba27-7fd6-4294-bc95-9dc312e97a82","range":0,"rating":4,"reply":"Hi Rae, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n\n","replyTime":"2021-08-05T11:04:00","review":"Precious was great. Unit was very clean. Cost was more than I expected but was convenient. MM","source":"Google","submissionTime":"2021-08-04T00:00:00","userName":"Rae F."},{"reviewId":"504a50a1-70ec-4168-8721-285dee50a774","range":0,"rating":5,"reply":null,"replyTime":null,"review":"CLEAN LOCATION AND HELPFUL EMPLOYEES","source":"Google","submissionTime":"2021-07-09T00:00:00","userName":"Iris C."},{"reviewId":"880938b7-96cd-436b-b4e6-c8475d4ee5b7","range":0,"rating":5,"reply":"Thank you for your feedback, Judy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-06-23T09:50:00","review":"I feel highly confident storing items in this facility that I found to be clean, secure and convenient.  The two customer service contacts I had were excellent.","source":"Google","submissionTime":"2021-06-17T00:00:00","userName":"Judy D."},{"reviewId":"1633d5f1-e572-4c91-9949-a6e20f252662","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Nice people, climate controlled storage unit didn't get warm despite it being in the low 90s outside","source":"Google","submissionTime":"2021-06-15T00:00:00","userName":"Nicholas G."},{"reviewId":"a071feca-4312-466c-a622-e2b06f4a29e0","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Great customer service!","source":"Google","submissionTime":"2021-06-14T00:00:00","userName":"Peter W."},{"reviewId":"e65c0ef3-2634-4eb8-9407-fee2f49717de","range":0,"rating":5,"reply":"Thanks for the kind words, Steve! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.\r","replyTime":"2021-06-12T09:34:00","review":"Great place, the staff is super friendly. Ever since the Extra Space Storage took over the facility they have made a bunch of new improvements, the facility is cleaner than ever and the staff is very knowledgeable. I highly recommend Extra Space Storage ??","source":"Google","submissionTime":"2021-06-05T00:00:00","userName":"Steve S."},{"reviewId":"fc29e681-d8b8-437c-be78-103ddd48aca9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Customer service was excellent from the beginning as me and the 31st Street location riding me with and a walkthrough of two of the spaces available that fit my need. She actually I Unsee with accommodate me she was very informative and she also providing me information for other locations that might suit my needs in the Tulsa area I want to thank her for all of the assistance you provided me and accommodating my needs as a veteran as as well as a customer.","source":"Google","submissionTime":"2021-06-03T00:00:00","userName":"Edward O."},{"reviewId":"59e3ef7b-eb43-41e0-a708-aef3006228a5","range":0,"rating":5,"reply":"Hi Eric, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-05-28T11:50:00","review":"Clean units. People are friendly and easy to deal with. Positive experience.","source":"Google","submissionTime":"2021-05-22T00:00:00","userName":"Eric G."},{"reviewId":"73c2b171-4721-4af3-b1c4-ec65471e318a","range":0,"rating":5,"reply":"Thanks for the kind words, Jaden! We appreciate you taking the time to leave us your great review. We are glad we were able to provide you with storage for your valued items. We are thrilled to hear Matilda was able to work around your gate code not working by providing you with another temporary code. We are here to help with any future storage needs and thank you for being a loyal customer! Don't hesitate to stop by the office or contact us at (775) 238-9418 if you need anything.\n","replyTime":"2021-05-21T12:49:00","review":"Got a climate controlled 1st floor unit on sale. Building was clean and seemingly without pests(I used my unit for maybe 3-4 months). Did have some issues with keypad entry closer to move out but I called customer service and was able to get a temporary code within a 20 minute conversation with a nice lady named Matilda. Move in/move out process was super quick and painless even with the transfer of companies. Would definitely recommend and will likely be a returning customer should I ever need the service.","source":"Google","submissionTime":"2021-05-17T00:00:00","userName":"Jaden S."},{"reviewId":"b89c9e49-5fa1-4b7a-a80e-64728cb2d6e3","range":0,"rating":5,"reply":"Hi Ray, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-05-15T08:00:00","review":"Wow! New Extraspace, much better and cleaner. SM is nice too. 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