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Thank you for the 5-star review, Truman!","replyTime":"2026-10-29T10:58:00","review":"I had a great experience here. Daniel was extremely helpful. This place is clean and well run. Thanks again Daniel!","source":"Google","submissionTime":"2026-10-29T00:00:00","userName":"Truman M."},{"reviewId":"be7513ab-b6d1-43c7-ba78-b59179af6861","range":0,"rating":5,"reply":"Thank you, James, for sharing your experience with Extra Space Storage! We are glad to hear everything was clean and easy, and we will share your kind words with Daniel and the rest of our team.","replyTime":"2026-10-18T15:21:00","review":"Super clean and easy. Daniel helped me out and made it a breeze.","source":"Google","submissionTime":"2026-10-17T00:00:00","userName":"james g."},{"reviewId":"efe12ace-30ed-4f2b-b0e1-bef64fc1a4a6","range":0,"rating":5,"reply":"Thank you for your review! We are thrilled to hear Daniel provided awesome service and a positive attitude. ","replyTime":"2026-10-12T16:40:00","review":"Thanks Daniel !!!!for the awesome serviceAnd showing us around the place with a positive attitude!!! Great spot  !!","source":"Google","submissionTime":"2026-10-12T00:00:00","userName":"Coach “."},{"reviewId":"a7ac4b3f-e8a4-4fd1-af72-30cd1e773fcb","range":0,"rating":5,"reply":"Thank you immensely for your kind words, Raymond! We’re delighted that our friendly and knowledgeable front desk team could assist you, and we appreciate your recommendation.","replyTime":"2026-09-25T16:21:00","review":"Super friendly, front desk was very knowledgeable and helpful with my needs. I highly recommend this place to my friends and family","source":"Google","submissionTime":"2026-09-24T00:00:00","userName":"Raymond M."},{"reviewId":"e42d8516-54c2-4f68-a97d-0701543a1281","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Meika. We are glad to hear that Rakia was so patient and knowledgeable.","replyTime":"2026-09-19T11:36:00","review":"Rakia was very patient & knowledgeable although she mentioned she’s new.","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Meika"},{"reviewId":"4d3be862-25f5-44be-9423-bd1a3044a2ff","range":0,"rating":5,"reply":"Thank you for sharing your experience with Extra Space Storage, Rakiesha. We are glad to hear that Rakia was so attentive and helpful throughout your reservation and move-in process. ","replyTime":"2026-09-25T11:17:00","review":"Rakia was amazing very attentive took me step by step over the phone during the reservation. Once I was on the property she gave me a tour of the facility walked me and my family to our unit and helped us properly shut our unit.","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Rakiesha W."},{"reviewId":"1b267def-0abe-458f-9cd8-a6eba4fac80c","range":0,"rating":5,"reply":"Thank you for taking the time to share your review, Kelly! We're glad to hear you found our facility clean and that Daniel was so helpful. ","replyTime":"2026-09-25T12:01:00","review":"The storage facility is extremely clean & the manager Daniel is super helpful!  I never leave reviews but they definitely earn 5 stars!","source":"Google","submissionTime":"2026-09-19T00:00:00","userName":"Kelly K."},{"reviewId":"44d4b252-9b44-4d25-befb-9400ca9ebecd","range":0,"rating":5,"reply":"We're honored that Chi was able to answer all your questions thoroughly. Thank you, Dewi, for sharing your positive experience!","replyTime":"2026-09-25T18:53:00","review":"Chi was amazing at assisting me, she was able to answer all of my questions thoroughly.","source":"Google","submissionTime":"2026-09-17T00:00:00","userName":"Dewi M."},{"reviewId":"a2dacc3f-424f-49a7-8d99-f96d6de54cb3","range":0,"rating":5,"reply":"We are thrilled to hear about your great experience, Rickeesha! Your kind words about our customer service mean a lot to us.","replyTime":"2026-08-28T16:39:00","review":"Great customer service very nice","source":"Google","submissionTime":"2026-08-28T00:00:00","userName":"Rickeesha G."},{"reviewId":"17e3708a-589b-4906-ae2b-7dc6cdbdd11d","range":0,"rating":5,"reply":"We are thrilled to hear our staff's helpfulness, rate flexibility, and security standards made a difference. Thank you, Lorie!","replyTime":"2026-08-02T13:12:00","review":"I greatly appreciated the staff at this location. They were always helpful and at one point when my rate had to go up, they lowered it back down partially after I spoke to them about it. They are really careful about the security of their location and everyone I spoke to communicated really well whenever I had an issue.","source":"Google","submissionTime":"2026-08-01T00:00:00","userName":"Lorie D."},{"reviewId":"a863bdf3-79e1-43e5-8a2f-00576c72f82e","range":0,"rating":5,"reply":"We're overjoyed to hear about your excellent customer service experience! Thank you for sharing your feedback, Gabriella.","replyTime":"2026-08-06T15:10:00","review":"Excellent customer service! Salesman was extremely kind and courteous, and offered me the best possible rate","source":"Google","submissionTime":"2026-07-28T00:00:00","userName":"Gabriella J."},{"reviewId":"a874a996-bb0d-4631-ac17-84b2cedf3ede","range":0,"rating":5,"reply":"Thank you for your wonderful feedback, Caleb! Glad our staff and clean facility made a great impression. We look forward to serving you again!","replyTime":"2026-07-22T14:42:00","review":"Awesome stay! Very kind and helpful staff, clean facility, would use again!","source":"Google","submissionTime":"2026-07-22T00:00:00","userName":"caleb s."},{"reviewId":"b5a51b31-6bb8-4b3c-bff4-55c8882849ec","range":0,"rating":5,"reply":"We are excited to hear Daniel made your close-out smooth and helped you get the best rate. Thanks, Craig!","replyTime":"2026-07-15T14:21:00","review":"Helped get the cheapest rate for our time here and Daniel helped me close out when we were done. Friendly and helpful!","source":"Google","submissionTime":"2026-07-15T00:00:00","userName":"Craig R."},{"reviewId":"fe38f822-2274-453c-b6de-07966d7db483","range":0,"rating":5,"reply":"We are overjoyed to hear about our friendly staff, clean facility, and reasonable rates. We look forward to serving you again, Ryan!","replyTime":"2026-07-13T16:46:00","review":"Friendly staff, clean facility, reasonable rates.","source":"Google","submissionTime":"2026-07-13T00:00:00","userName":"Ryan O."},{"reviewId":"a666a2cc-36ae-45e3-9517-68646f2b86a2","range":0,"rating":5,"reply":"Thank you for sharing! Daniel and the team take pride in keeping Extra Space Ulster St. clean, secure, and well-maintained. We appreciate the recommendation, Wesley!","replyTime":"2026-06-30T15:10:00","review":"Have had great experience renting a storage unit at Extra Space Ulster St.\nClean, secure and in a great location.\nDaniel goes above and beyond with keeping this place in tip top shape.\nHighly recommend if your looking for a professional space to store things.","source":"Google","submissionTime":"2026-06-30T00:00:00","userName":"Wesley S."},{"reviewId":"1102bda9-d2e2-4d45-9d26-edcf5f281299","range":0,"rating":5,"reply":"Thank you for sharing, Nina! We're glad the online rental process felt quick and convenient. We appreciate your recommendation, Nina!","replyTime":"2026-06-29T15:53:00","review":"Online rental process is quick and easy very convenient, without hazels. Would highly recommend process and storage location.","source":"Google","submissionTime":"2026-06-29T00:00:00","userName":"Nina V."},{"reviewId":"0f9599fc-a05e-427e-ac32-3eb9d71ded5e","range":0,"rating":5,"reply":"Your positive feedback means a lot, Bryant! We're glad Daniel continues to provide helpful and kind service. We'll be sure to share your kind words with him.","replyTime":"2026-06-27T09:53:00","review":"Great experience!! Daniel was and continues to be extremely helpful and kind","source":"Google","submissionTime":"2026-06-27T00:00:00","userName":"Bryant Y."},{"reviewId":"7001b082-d147-45f9-88f0-7d8b05bb0b71","range":0,"rating":5,"reply":"Thank you for your review, Matthew! We're thrilled our staff's friendly communication and helpfulness made a great impression.","replyTime":"2026-06-22T13:37:00","review":"Friendly, good communication. Very helpful staff.","source":"Google","submissionTime":"2026-06-22T00:00:00","userName":"Matthew B."},{"reviewId":"f4e778db-0d54-496b-8f3d-e9bac5073eb9","range":0,"rating":5,"reply":"We are grateful for your kind words, Lynne! Glad our Central Park facility feels convenient and well managed.","replyTime":"2026-06-17T12:44:00","review":"A convenient, well managed facility tucked away in Central Park.","source":"Google","submissionTime":"2026-06-17T00:00:00","userName":"Lynne W."},{"reviewId":"19531cd1-ae96-474f-bc2c-1bb26ffb7423","range":0,"rating":5,"reply":"Thanks for sharing this, Donny! We're glad Daniel continues to deliver friendly, professional service on every visit.","replyTime":"2026-06-12T13:16:00","review":"Daniel is always friendly and professional every time I visit the site.","source":"Google","submissionTime":"2026-06-12T00:00:00","userName":"Donny S."},{"reviewId":"3f12ca9e-1ba4-49cc-9b8e-556ac7827c8f","range":0,"rating":5,"reply":"We're happy to hear you found our facility clean and safe with a courteous manager on-site. Thank you for sharing your experience, Dianne.","replyTime":"2026-05-28T11:31:00","review":"A very clean and safe facility with a courteous manager on-site.","source":"Google","submissionTime":"2026-05-28T00:00:00","userName":"Dianne B."},{"reviewId":"31dfcca3-b9d7-4c62-b5f4-16886844cb8f","range":0,"rating":5,"reply":"Thank you for your review, Joshua! We're glad you found our facility clean and staff helpful.","replyTime":"2026-05-21T12:13:00","review":"Clean facility. Helpful staff.","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Joshua H."},{"reviewId":"79d9ab32-f397-45c3-9881-5333fb338aab","range":0,"rating":5,"reply":"Thank you for your kind words about our friendly service and attention to your needs, Enrique!","replyTime":"2026-05-21T15:32:00","review":"Always have a great experience. Friendly service and very attentive to customer needs.","source":"Google","submissionTime":"2026-05-21T00:00:00","userName":"Enrique R."},{"reviewId":"59367d87-d07b-4e3c-96d8-5e510805e3ad","range":0,"rating":5,"reply":"Thanks for highlighting Daniel's great service! We're delighted you had a positive experience with our team, Kamerin.","replyTime":"2026-05-18T13:02:00","review":"Great service from daniel","source":"Google","submissionTime":"2026-05-18T00:00:00","userName":"Kamerin T."},{"reviewId":"70d2f060-f4da-42e9-bc71-7f5b96b5978f","range":0,"rating":5,"reply":"Your positive experience with Trevor and Daniel is greatly appreciated. Thank you for choosing Extra Space Storage, D. Garcia.","replyTime":"2026-05-08T14:54:00","review":"Great customer service Trevor and Daniel were a pleasure to work with. Always ask about specials and up comming price increases","source":"Google","submissionTime":"2026-05-08T00:00:00","userName":"D. G."},{"reviewId":"e76eb81a-009d-45f2-a01e-092f2c91ad3d","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience, Grant! Thank you for recognizing our friendly staff and well-maintained facility.","replyTime":"2026-05-06T09:48:00","review":"Staff is very friendly and helpful. Convenient location. Well maintained. Overall great place.","source":"Google","submissionTime":"2026-05-06T00:00:00","userName":"Grant O."},{"reviewId":"9e18d2e7-4f6c-4671-a3c3-b612aed73720","range":0,"rating":5,"reply":"Thanks for the positive feedback, Gerald! We're excited to hear that Daniel was very helpful throughout your experience at Extra Space Storage.","replyTime":"2026-05-05T09:24:00","review":"Daniel was very helpful from beginning to end!","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Gerald W."},{"reviewId":"a34dccef-ca6e-47ba-855d-b0a8a8067fae","range":0,"rating":5,"reply":"Thank you immensely for highlighting our security and positive service! Your recommendation means everything to us, Justin.","replyTime":"2026-05-05T09:58:00","review":"These guys are great. I never have to worry about security, any concerns are always addressed and taken care of in a positive way! Highly recommend if you’re needing a safe location in the neighborhood!","source":"Google","submissionTime":"2026-05-05T00:00:00","userName":"Justin M."},{"reviewId":"73506ecd-1b69-41c4-8494-27407f56da1c","range":0,"rating":5,"reply":"We are elated to hear that Daniel provided such helpful service! Your recommendation means everything to us, Nicole.","replyTime":"2026-05-01T16:04:00","review":"Daniel was so kind and helpful! Will be recommending this place to all Denver friends","source":"Google","submissionTime":"2026-05-01T00:00:00","userName":"Nicole D."},{"reviewId":"6322e74f-5775-4966-8efc-0c91f91b05ac","range":0,"rating":5,"reply":"Your positive experience with Daniel means so much! We're thrilled he provided proactive and friendly service, Ryan.","replyTime":"2026-04-30T09:01:00","review":"Daniel is great. Proactive and friendly.","source":"Google","submissionTime":"2026-04-30T00:00:00","userName":"Ryan H."},{"reviewId":"733c8845-c778-43ac-bc14-660348213de4","range":0,"rating":5,"reply":"Thanks for the kind words about our Central Park location and Daniel's exceptional service! We appreciate your years of loyalty, Sharon.","replyTime":"2026-04-22T13:55:00","review":"I have been using ExtraSpace Storage in Central Park for years. The houses in the neighborhood don’t offer a lot of storage options, so it’s a convenient and clean alternative. Daniel is great-he even stepped away from the office to see if he could find something I left behind, and I recommend this location for people in the neighborhood.","source":"Google","submissionTime":"2026-04-22T00:00:00","userName":"Sharon M."},{"reviewId":"fc8fa85c-0bc8-4972-8866-a93ab4414f03","range":0,"rating":5,"reply":"We are grateful for your kind words about our clean facility and attentive staff who monitor security for you.","replyTime":"2026-03-04T09:05:00","review":"Clean and convenient storage. Staff is great, they check locks and will call you if your lock was used incorrectly.","source":"Google","submissionTime":"2026-03-04T00:00:00","userName":"April H."},{"reviewId":"1f31c755-f97e-40a6-adf8-97558bfb8ad3","range":0,"rating":5,"reply":"Thanks for highlighting Trevor's excellent service! We're thrilled our clean facility and seamless setup enhanced your move-in experience, Adam.","replyTime":"2026-03-02T17:36:00","review":"Trevor was super accommodating for our move-in. The facility looked clean and everything was set up when we arrived.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Adam S."},{"reviewId":"5f19cf2b-2c86-4c35-a9b8-fbc86103b38c","range":0,"rating":5,"reply":"We are absolutely thrilled to hear our facility exceeded your cleanliness expectations! Your feedback means everything to us, Richard.","replyTime":"2026-03-02T17:36:00","review":"Clean enough to live in.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Richard W."},{"reviewId":"fb9e0eab-b6ab-4ee4-94d3-1bd6aaffcd00","range":0,"rating":5,"reply":"Thanks for highlighting Trevor's excellent service! We're thrilled our clean facility and seamless setup enhanced your move-in experience, Adam.","replyTime":"2026-03-02T17:36:00","review":"Trevor was super accommodating for our move-in. The facility looked clean and everything was set up when we arrived.","source":"Google","submissionTime":"2026-03-02T00:00:00","userName":"Adam S."},{"reviewId":"a990dc34-b08d-4e34-a0cf-a49bffa837da","range":0,"rating":5,"reply":"We are elated to hear about Zachary's exceptional service! His dedication to making your storage experience stress-free truly reflects our commitment to excellence.","replyTime":"2026-01-29T07:35:00","review":"I can’t say enough great things about Zachary at Extra Space Storage. He was incredibly helpful a couple of months ago when he first assisted me in securing a storage unit, and based on our ongoing needs, I recently needed to move into a ground-level unit. Once again, Zachary went above and beyond. Not only did he make the process easy, but he helped me acquire exactly what I was looking for without any hassle.\n\nHe is super helpful, knowledgeable, and honestly a joy to work with. In this day and age, receiving good customer service can feel like pulling teeth, but every interaction I’ve had with Zachary has been pleasant, accommodating, and stress-free. I truly appreciate his professionalism and dedication and can’t thank him enough for all of his assistance.","source":"Google","submissionTime":"2026-01-28T00:00:00","userName":"Victor L."},{"reviewId":"ed4df04f-c9c4-4e64-8776-172a8253d1e1","range":0,"rating":5,"reply":"We are grateful for your kind words about Daniel! His helpful and friendly service makes all the difference.","replyTime":"2026-01-12T14:02:00","review":"Daniel was so helpful and friendly!","source":"Google","submissionTime":"2026-01-12T00:00:00","userName":"Jaclyn M."},{"reviewId":"67bcb7a1-9341-4880-9029-4301d3d04eb9","range":0,"rating":5,"reply":"We are grateful for your feedback! Happy our staff made your storage experience smooth and easy.","replyTime":"2026-01-06T07:38:00","review":"Easy process and responsive staff!","source":"Google","submissionTime":"2026-01-05T00:00:00","userName":"Ashley T."},{"reviewId":"6565469c-1286-418c-9fd5-f30cc50eda4b","range":0,"rating":5,"reply":"Thank you for taking the time to share your experience! We're thrilled our staff and clean facilities made your visit great.","replyTime":"2026-01-02T13:37:00","review":"Friendly and helpful staff. The units and building are spotless!","source":"Google","submissionTime":"2026-01-02T00:00:00","userName":"Jenni S."},{"reviewId":"85c0d345-6af8-4fbf-9289-b22ac3212b7e","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your excellent experience with Extra Space Storage. It's wonderful to know that our staff was helpful and kind, making your process smooth and stress-free. We're glad you found our online setup easy and that our facility met all your needs, from trolleys to ample parking. As a first-time storage user, your satisfaction means a lot to us. Thank you for your 100% satisfaction rating and for highly recommending Extra Space Storage!","replyTime":"2024-11-18T11:18:00","review":"I had an excellent experience with Extra Space Storage. The staff were incredibly helpful and kind, making the whole process smooth and stress-free. Setting up online was super easy, and the facility itself was well-equipped with everything I needed, from trolleys to ample parking. As a first-time storage user, I was impressed with how simple and convenient it was. I’m 100% satisfied and would highly recommend Extra Space Storage.\n\nUpdate in 2025: I did use Extra Space Storage, and again had a thoroughly excellent experience. The staff are incredibly helpful and kind, and the facilities make everything simple and easy. One of the rare services that just works perfectly.","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Ed P."},{"reviewId":"456ae9ef-f6ae-48d0-8fa4-c1f09f711e45","range":0,"rating":5,"reply":"Thank you for your review! We're pleased you found storing with us simple and straightforward.","replyTime":"2025-12-30T07:37:00","review":"Very easy experience!","source":"Google","submissionTime":"2025-12-29T00:00:00","userName":"Katherine L."},{"reviewId":"d606152c-32a8-4056-9cfe-b0a1ba609177","range":0,"rating":5,"reply":"Thank you for highlighting the easy processes, helpful dollies, clean facilities, and friendly staff. Great to hear your experience exceeded expectations!","replyTime":"2025-12-03T07:35:00","review":"I had a climate controlled unit on the first floor. I rented for 2 months. The move-in process was easy. The move out prices was even easier. Having 5-6 dollies available for use made loading and unloading moving trucks very efficient. The inside was clean and well taken care off. Walls in the units go all the way to the ceiling.\n\nI interacted with 3 separate employees throughout my time renting here and they were all friendly and easy to communicate with.\nWhat I thought was going to be stress and worrying about my belongings ended up as a great experience","source":"Google","submissionTime":"2025-12-02T00:00:00","userName":"Alec H."},{"reviewId":"c74fe9e3-a9da-48a7-9748-b8eb3911c876","range":0,"rating":5,"reply":"We deeply cherish your kind words about Trevor at 29th and Ulster Extra Space. Thank you for sharing your positive experience with us.","replyTime":"2025-11-25T10:56:00","review":"I am happy that Trevor is the person in charge at 29th and Ulster Extra Space.He works with me with a great deal of courtesy and efficiency and appreciate his able assistance always.","source":"Google","submissionTime":"2025-11-25T00:00:00","userName":"Alicia C."},{"reviewId":"3836b79e-599e-4409-8e39-9c4e21356914","range":0,"rating":5,"reply":"Thanks for the kind words about Trevor and our clean facilities. We're truly grateful for your feedback about Trevor's exceptional customer service during your 2-year stay with us. It's wonderful to hear that he provided you with a comprehensive tour and demonstrated such extensive knowledge when you were deciding on our location. We're pleased that Trevor was able to maintain that high standard of customer service throughout your time here and made working with us so easy. While we're sorry to see you go due to proximity reasons, we're glad that Trevor was able to assist you in finding and setting up at a new Extra Space Storage location, making your transition as smooth as possible. We're glad he made your move smooth and easy.","replyTime":"2025-11-25T07:40:00","review":"We had a unit at this location for about 2 years. Trevor (the manager) of the facility was extremely accommodating and friendly. He gave us a full tour and was very knowledgeable before we decided to lease at this location. Trevor was very easy to work with and set a high bar for customer service. Sadly, we had to move locations for proximity reasons but will miss this location mainly because of Trevor. When we had to find a new location, he made it so easy and helped set us up at a new Extra Space Storage location. I wasn’t expecting that and it had made the process so smooth to move to another location. The facilites were always clean, and I’d highly recommend renting here.","source":"Google","submissionTime":"2025-11-24T00:00:00","userName":"Lauren M."},{"reviewId":"3322ad97-7f32-4645-bffb-11d03317a528","range":0,"rating":5,"reply":"We're overjoyed to hear about your exceptional experience with Trevor at Extra Space Storage. Thank you for recommending us!","replyTime":"2025-11-09T09:45:00","review":"Trevor was ABSOLUTELY amazing, and helped me tremendously! This is the BEST storage company, and the experience was one I will always remember. I really needed help, and he was attentive, empathic and professional to my situation. Overall, my experience was exceptional. I definitely recommend them and will refer my friends.","source":"Google","submissionTime":"2025-11-08T00:00:00","userName":"Genesis P."},{"reviewId":"db6eab27-0034-466b-bd76-1c743013b636","range":0,"rating":5,"reply":"We are thrilled to hear Trevor provided amazing help with your disability needs! Clean facilities and great service matter.","replyTime":"2025-10-07T07:44:00","review":"This place Is amazing clean Trevor does a great job. He's been amazing helping with my disability and getting into a storage unit","source":"Google","submissionTime":"2025-10-06T00:00:00","userName":"Alyciadawn S."},{"reviewId":"9237e835-8d41-43e1-89b8-d684cb660754","range":0,"rating":5,"reply":"We are thrilled to hear you found us clean with helpful staff and reasonable pricing!","replyTime":"2025-10-03T11:02:00","review":"Clean, easy access. Very helpful staff. Reasonably priced.","source":"Google","submissionTime":"2025-10-03T00:00:00","userName":"Kelli K."},{"reviewId":"ca733482-c0b1-4829-8229-240aaa823ec3","range":0,"rating":5,"reply":"Thank you for sharing your kind words about our Ulster team! We're pleased their knowledge and friendliness made your experience excellent.","replyTime":"2025-07-30T08:29:00","review":"All communication with the personnel at the Ulster location has been excellent. They are knowledgeable, friendly and very accommodating. I would highly recommend using Extra Space Storage at Ulster.","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"Joe P."},{"reviewId":"0afa601c-5f3a-4442-abb8-8c521f74605b","range":0,"rating":5,"reply":"We are delighted to hear about your great experience! Trevor will be thrilled to know he made such a positive impact.","replyTime":"2025-09-24T18:34:00","review":"Had a great experience. Trevor is the greatest and very helpful.","source":"Google","submissionTime":"2025-09-24T00:00:00","userName":"Nicole D."},{"reviewId":"a52f73d2-6f8d-419a-8e7b-2213905e8f16","range":0,"rating":5,"reply":"We are pleased to hear Chi went above and beyond! Her helpful service makes all the difference.","replyTime":"2025-09-05T14:48:00","review":"The staff named Chi was very helpful that went over and beyond with her service.","source":"Google","submissionTime":"2025-09-04T00:00:00","userName":"Obie M."},{"reviewId":"85e8b4d4-173a-4290-8c43-94a75f6111db","range":0,"rating":5,"reply":"We are grateful for your kind words about Ms Chi Duyan and our clean, safe storage space. Thanks for recommending us!","replyTime":"2025-08-23T12:57:00","review":"I was figuring out was size of storage unit I need until I've talked to Ms Chi Duyan who is very helpful and accommodating. I was happy to have a safe and clean  space to store some of our belongings. Highly recommended! ??","source":"Google","submissionTime":"2025-08-23T00:00:00","userName":"Jacqueline M."},{"reviewId":"565a44df-e9cd-43a2-863f-556e4176e358","range":0,"rating":5,"reply":"We genuinely admire your feedback. Thank you for sharing your experience with us!","replyTime":"2024-08-08T11:59:00","review":"This is the second time I use them.  Excellent service and facilities and very courteous staff.   They go out of their way to be helpful and to try and save you money.","source":"Google","submissionTime":"2025-08-19T00:00:00","userName":"Sacha S."},{"reviewId":"1859eef4-bc57-4491-b026-2ecf10e5822b","range":0,"rating":5,"reply":"Thank you for your wonderful feedback! So glad Trevor & Chi provided helpful service explaining our storage options and pricing.","replyTime":"2025-07-30T08:31:00","review":"Very nice curious  very  informative and explained\neverything concerning this property pricing storage sizes  thanks for Hiring  good Help, Trevor & Chi","source":"Google","submissionTime":"2025-07-29T00:00:00","userName":"Velma H."},{"reviewId":"c8545cad-59c3-49f6-8aea-b775d6690b82","range":0,"rating":5,"reply":"We genuinely admire your positive feedback! Thank you for sharing your experience with Chi at Extra Space Storage.","replyTime":"2025-07-27T10:07:00","review":"Chi was AMAZING! Thank you so much!!!!","source":"Google","submissionTime":"2025-07-26T00:00:00","userName":"Stacy B."},{"reviewId":"8ddbf6b5-385f-4b29-a32f-5b7a1d5d02f0","range":0,"rating":5,"reply":"We are delighted to hear you found our staff accommodating and knowledgeable! Thanks for noting our clean, organized facility.","replyTime":"2025-07-18T16:15:00","review":"The staff was very accomodating and was knowledgable;  i was very satisfied with my inquiries. The facility at Ulster Street is very clean and organized as well.","source":"Google","submissionTime":"2025-07-18T00:00:00","userName":"Rowena A."},{"reviewId":"49547c23-f437-4264-b1ef-dc31ce866ca6","range":0,"rating":5,"reply":"We are delighted to hear you find our staff friendly and environment clean! Thanks for making us your go-to storage place.","replyTime":"2025-07-17T08:41:00","review":"Friendly staff and a clean environment. Has been my \"go to\" place for all my storage needs","source":"Google","submissionTime":"2025-07-16T00:00:00","userName":"Mario A."},{"reviewId":"3671ebee-b21c-4691-91ee-c85c83c80ba4","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience! Thank you for recognizing Trevor's dedication to customer satisfaction and our well-maintained facility.","replyTime":"2025-06-06T09:21:00","review":"The place is clean, well lit and well managed. The prices are reasonable. The manager, Trevor makes sure that you’re pleased with your experience.","source":"Google","submissionTime":"2025-06-06T00:00:00","userName":"DWill"},{"reviewId":"bc98b340-74dc-43ed-a085-2541b70094de","range":0,"rating":5,"reply":"We are delighted to hear that Chi and Trevor provided great service. Our team's dedication to excellence makes a difference.","replyTime":"2025-05-25T16:24:00","review":"Chi and Trevor were great!","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Dewi M."},{"reviewId":"2ca80fba-93be-4a46-a05a-312958a8ea1c","range":0,"rating":5,"reply":"We are delighted to hear about your great service experience. Thank you for highlighting our clear agreements and quick access accommodation.","replyTime":"2025-05-25T16:19:00","review":"Great service.  Agreement and costs were clear.  They accommodated our need for quick access.","source":"Google","submissionTime":"2025-05-24T00:00:00","userName":"Steve B."},{"reviewId":"4aae85f4-4fc6-4107-96f3-19ce35000117","range":0,"rating":5,"reply":"We are delighted to hear about your positive experience with our management team. Your recognition of their friendly and professional service means a lot.","replyTime":"2025-05-22T17:47:00","review":"Very good management. Friendly and very professional.","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Blaine R."},{"reviewId":"298d7c04-1dc2-49e9-b165-70c76d04c617","range":0,"rating":5,"reply":"We are delighted to hear about your excellent experience! Thank you for highlighting Trevor's service, our clean facility, and easy reservation process.","replyTime":"2025-05-23T08:08:00","review":"I highly recommend the Extra space storage on MLK Jr/Ulster. The facility is super clean, reservation is easy, and customer service is impressive. Look for Trevor and he will help you get all set up with a unit.","source":"Google","submissionTime":"2025-05-22T00:00:00","userName":"Anna M."},{"reviewId":"9cd3bee6-3044-46f6-9f2c-2d82b2ccb9fc","range":0,"rating":5,"reply":"Your positive experience at our Extra Space Storage is greatly appreciated. We're thrilled to hear that you found our facility spotless, well-run, and convenient. It's wonderful that the first-floor unit met your needs, and that our dollies made moving in simple. We take pride in maintaining a safe environment with our unique entry code system, and we're glad you felt secure storing your property with us. Thank you for highlighting our helpful management team and reasonable prices. We truly value your recommendation, and thank you for taking the time to share your feedback!","replyTime":"2025-04-16T18:20:00","review":"The Extra Space Storage on Uinta in Central Park Denver is spotless, well run and convenient. We rented a small space on the first floor. It was accessible and located opposite a window so it was nice and bright. They supplied dollies so moving in was simple. The facility is safe with a unique entry code for each customer that allows the management to keep track of who is coming and going. Management is always available and helpful. All in all, this a great place to store your property. And the prices are reasonable considering the excellent security and location. Highly recommend.","source":"Google","submissionTime":"2025-04-16T00:00:00","userName":"Susan B."},{"reviewId":"978ec52e-0b2e-4a7d-bf22-3b4aa3803792","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-04-06T08:22:00","review":"Great place!  Chi was so helpful and offered great customer service.  Was able to secure a space and start moving in on the same day.  The facility is very clean and secure.","source":"Google","submissionTime":"2025-04-05T00:00:00","userName":"Sharon B."},{"reviewId":"6fe21f9d-52cd-415d-aa80-91ec587b1a78","range":0,"rating":5,"reply":"We're delighted to hear about your 10/10 experience at Extra Space Storage! Thank you for your feedback.","replyTime":"2025-03-27T07:57:00","review":"10/10 experience! We rented storage for about 3 years there. The facility was always kept nice and clean. Trevor was our favorite staff there, he was always very helpful and efficient whenever we needed something or had questions. Felt very safe renting here.","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"Tay B."},{"reviewId":"eb6746ca-fc29-41db-ade1-ff568fb7059b","range":0,"rating":5,"reply":"We're ecstatic to hear that Trevor provided exceptional customer service. Thank you for your wonderful feedback.","replyTime":"2025-03-27T07:53:00","review":"Trevor was amazing.  Exceptional customer service. I am very pleased.","source":"Google","submissionTime":"2025-03-26T00:00:00","userName":"Leonardo R."},{"reviewId":"a666657e-3ee6-4af3-afbc-a9260464aa65","range":0,"rating":5,"reply":"We are honored to hear that your belongings are safe and secure in our storage unit. Thank you for your positive feedback!","replyTime":"2025-03-25T13:18:00","review":"I've always been confident that my stuff is safe and secure in my storage unit. Trevor is always super helpful and friendly. No complaints!","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"Owen R."},{"reviewId":"1512be5f-c93b-4902-bca0-921ed2a7f1c7","range":0,"rating":5,"reply":"We deeply cherish your positive feedback, James! Trevor is always here to assist you.","replyTime":"2025-03-27T07:48:00","review":"Can't say enough good things about my experience here. Trevor always makes things seamless for me and concisely answers every question I have.","source":"Google","submissionTime":"2025-03-25T00:00:00","userName":"James D."},{"reviewId":"6aa5edd4-e094-44af-bda2-33de45b58094","range":0,"rating":5,"reply":"We're overjoyed to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback. We're glad you found our facility to be a great deal in a quiet and secure location. It's wonderful to know that Trevor, our manager, provided excellent customer service. We appreciate your recommendation and are thrilled that we could meet your storage needs.","replyTime":"2025-03-07T08:25:00","review":"This is the best storage facility I have used. It was a great deal, and in a very quiet and secure location. I'm really lucky to have found it. The manager Trevor was super cool and customer friendly. I highly recommend coming here for your storage needs!","source":"Google","submissionTime":"2025-03-06T00:00:00","userName":"E E."},{"reviewId":"e8f52fa1-815f-4751-8fdf-d6fa06a72f67","range":0,"rating":5,"reply":"We're excited to hear that you find our storage unit amazing and appreciate the service provided by Trevor and the team. Thank you for choosing Extra Space Storage!","replyTime":"2025-02-28T09:22:00","review":"Amazing storage unit I own 2 storages and this is the best storage unit by far I had, especially with the workers there Trevor is amazing and really helpful I do appreciate your service, and the other workers who also work here, will be referring my friends to this unit.","source":"Google","submissionTime":"2025-02-27T00:00:00","userName":"CloutMello"},{"reviewId":"041cf395-8d03-4c62-b202-86e25e6dee96","range":0,"rating":5,"reply":"We are elated to hear about your awesome experience at Extra Space Storage. Thank you for sharing your experience!","replyTime":"2025-02-27T09:05:00","review":"Awesome experience and helpful staff. Clean inside unit. I’d definitely use Extra Space again.","source":"Google","submissionTime":"2025-02-26T00:00:00","userName":"Jim D."},{"reviewId":"9e037440-417e-4096-beae-5e08d909ff19","range":0,"rating":5,"reply":"We're utterly delighted to hear about your great customer service experience at Extra Space Storage. Thank you for sharing your feedback!","replyTime":"2025-02-01T16:48:00","review":"Great customer service","source":"Google","submissionTime":"2025-01-31T00:00:00","userName":"Chanelle J."},{"reviewId":"e03e68c0-c534-4cbb-887c-da9d6f267ef2","range":0,"rating":5,"reply":"We are overjoyed to hear about your positive experience with our storage units and helpful staff. Thank you immensely for sharing your feedback!","replyTime":"2024-12-26T08:21:00","review":"Nice storage units, staff at the office have been super helpful to me, both on the phone and in person!","source":"Google","submissionTime":"2024-12-26T00:00:00","userName":"Annabel H."},{"reviewId":"66946580-33be-4412-84f9-0126b87c6d7f","range":0,"rating":5,"reply":"We're grateful for your positive feedback, David Bregman. Thank you for recognizing Trevor's excellent service.","replyTime":"2024-11-06T07:24:00","review":"Trevor was excellent and helpful leadi.g me a unit.","source":"Google","submissionTime":"2024-11-05T00:00:00","userName":"David B."},{"reviewId":"81341a9d-3161-407f-bb77-722c2d94b54d","range":0,"rating":5,"reply":"Thanks for your wonderful feedback, Ray! We appreciate your positive review of our services.","replyTime":"2024-10-14T09:42:00","review":"Super easy and convenient","source":"Google","submissionTime":"2024-10-14T00:00:00","userName":"Ray C."},{"reviewId":"98b8457f-c51b-45c7-b0a9-bca116b77a2a","range":0,"rating":5,"reply":"We greatly appreciate your positive feedback, Tim Drinkard. It's wonderful to hear that our staff was able to assist you and provide a space for your needs. Thank you for sharing your experience with us.","replyTime":"2024-09-21T11:53:00","review":"The staff has been extremely helpful. They were able to keep my unit price from increasing when I was in time I needed help. They provided me with a space to use while I cleaned and organized my unit. They have been a 100% joy to work with.","source":"Google","submissionTime":"2024-09-21T00:00:00","userName":"Tim D."},{"reviewId":"81d5ef16-edb3-42f8-bb08-6fb8dffcb163","range":0,"rating":5,"reply":"We're excited to hear that Danny was able to assist you right before closing. Thank you for your kind words, Aivette Cortez!","replyTime":"2024-09-14T08:08:00","review":"Danny thank you so much for helping us out 5 mins before closing. You are awesome.","source":"Google","submissionTime":"2024-09-13T00:00:00","userName":"Aivette C."},{"reviewId":"29f5e649-75f1-4355-911e-df96a9175f45","range":0,"rating":5,"reply":"Thank you for your review, Peter Maroney! We are thrilled to hear about your positive experience at our Extra Space Storage location on Ulster St in Denver. We deeply cherish your feedback on our team members Trevor and Chi.","replyTime":"2024-09-07T07:39:00","review":"Great service from an excellent team at this ExtraSpace location on Ulster St in Denver!  Trevor and Chi helped us manage two large units after the sale of our house in the spring.  Our move-in could not have been better.","source":"Google","submissionTime":"2024-09-07T00:00:00","userName":"Peter M."},{"reviewId":"4fd027f1-f143-45ee-a30b-b9e357938fda","range":0,"rating":5,"reply":"We're absolutely thrilled to hear about your positive experience with Trevor and our facility. It's wonderful to know that he helped you find the perfect unit for your needs and that everything went smoothly during your move-in process. Thank you for choosing Extra Space Storage and for taking the time to share your feedback!","replyTime":"2024-07-15T17:08:00","review":"Trevor was so easy to work with. He helped me secure a unit best for my needs. I moved my things on the weekend and everything went smoothly. My code worked and my unit was ready to use. Couldn’t have ask for a better experience!","source":"Google","submissionTime":"2024-07-15T00:00:00","userName":"Stephanie T."},{"reviewId":"22877d56-aa45-4102-9ee4-db6108d0ce3d","range":0,"rating":5,"reply":"We're ecstatic to hear that Trevor at our Ulster St location has been so helpful to your boyfriend. Thank you for sharing your positive experience with us.","replyTime":"2024-07-02T07:52:00","review":"Trevor (Ulster St location) has been very helpful to my boyfriend who had two units here the past year. He goes above and beyond to help his customers.","source":"Google","submissionTime":"2024-07-02T00:00:00","userName":"Andrea S."},{"reviewId":"c11156ef-841e-4acc-b190-73deccb8e5e4","range":0,"rating":5,"reply":"We're overjoyed to hear that Trevor provided excellent service during your visit to our facility. Thank you for choosing Extra Space Storage!","replyTime":"2024-06-10T17:06:00","review":"Trevor was very helpful, he showed me to my unit and even helped me look for what i was looking for in there! Best there is! :-)","source":"Google","submissionTime":"2024-06-10T00:00:00","userName":"Jorge E."},{"reviewId":"ee50a857-1f92-493f-b66b-356bbb5aef37","range":0,"rating":5,"reply":"Hi Steve! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility! ","replyTime":"2024-05-18T09:24:00","review":"Couldn’t have been easier!  From move in to move out, was all great ??","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Steve D."},{"reviewId":"e47c4a92-fee0-453d-9950-75e6111dc81e","range":0,"rating":5,"reply":"We're happy to hear that Trevor was very helpful. Thank you for sharing your experience with us.","replyTime":"2024-05-19T10:21:00","review":"Trevor is very helpful","source":"Google","submissionTime":"2024-05-18T00:00:00","userName":"Madison H."},{"reviewId":"ba0f99a2-49d6-405b-9bd1-d1c978ddfe38","range":0,"rating":5,"reply":"Thank you for bringing this to our attention. We're glad to hear that Jan was able to help you out in a difficult situation. We strive to provide excellent customer service and we're happy to hear that you had a positive experience with us.","replyTime":"2024-05-16T07:24:00","review":"I have to give the location so much praise. The manager, Trevor, is so kind & so helpful every time I call, with any issue I have.\nI lost my entire set of keys, including the keys to my storage unit. Trevor is usually there, but the day I went to have my lock removed, there was a manager from a different location, named Jan. She was AMAZING!! The process to remove the lock, (with a power drill) was quite difficult. Jan was determined to get into my unit, despite the lock being stuck. She was aware that I needed to retrieve my suitcase for an upcoming trip. I told her it was totally fine for me to come back in a couple of days when Trevor was there, but  she worked diligently to get the lock removed.  I would like to thank them for being AWESOME, and always going above and beyond to help me.","source":"Google","submissionTime":"2024-05-16T00:00:00","userName":"Kisha L."},{"reviewId":"af2260ac-c40c-47bb-b75f-0bdd30636a3e","range":0,"rating":5,"reply":"Hi Chandler. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Trevor! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2024-05-09T10:12:00","review":"I had a very positive experience when checking in, signing my lease, and seeing my new unit. Trevor was excellent and assisted me with everything I needed and overall provided me with above and beyond service. I would recommend this place solely based on my experience with Trevor. Thanks!","source":"Google","submissionTime":"2024-05-06T00:00:00","userName":"Chandler A."},{"reviewId":"feeb1003-a832-4352-af12-72d7a9368fd0","range":0,"rating":5,"reply":"Thank you for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at (303) 703-3802 if there's anything else you need from us. ","replyTime":"2024-04-28T16:07:00","review":"Great property, love the wide exterior drive ups.","source":"Google","submissionTime":"2024-04-26T00:00:00","userName":"Ragereapergaming"},{"reviewId":"4c9a7aca-6120-49f9-b2eb-7b4f5daea1c7","range":0,"rating":5,"reply":"Hi Glenda, thank you for your review! We're so happy to hear that your experience with Trevor and the cleanliness of the facility has been positive! Please call us at 888-storage if you need anything.\n","replyTime":"2024-03-25T12:50:00","review":"I love do business with extra space storage .this facility is súper clean ..and Trevor Christensen súper profesional and very good human being... thanks.soo much....God bless you","source":"Google","submissionTime":"2024-03-25T00:00:00","userName":"Glenda R."},{"reviewId":"876ef283-f026-4e06-b6c2-4beb1f5aac37","range":0,"rating":5,"reply":"Thank you for the review, Melissa! We pride ourselves on having a friendly, accommodating staff and are so happy Trevor and Richellann were able to assist you! If you ever need any help with your rental, come by the office or call us at 888-storage. ","replyTime":"2024-03-14T08:32:00","review":"Trevor and Richellann are awesome! They were so kind, courteous, and accommodating when I had a problem with my original move out date, and in several instances before! They provided the best customer service and customer care I've experienced in quite some time. You can tell that the staff take pride in ensuring the facilities are clean and secure. Highly, highly recommend!","source":"Google","submissionTime":"2024-03-13T00:00:00","userName":"Melissa W."},{"reviewId":"806ad60b-63b0-4cd6-a93c-79a1f07e5756","range":0,"rating":5,"reply":"Thank you for the review, Marcus! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help if you need us, feel free to reach out at 888-storage!","replyTime":"2024-03-06T09:16:00","review":"Really great customer experience. I was sad to have to leave, and will definately make use of  the service in the future","source":"Google","submissionTime":"2024-03-05T00:00:00","userName":"Marcus H."},{"reviewId":"67f43702-9f07-412b-b7e9-14c7ef7b271b","range":0,"rating":5,"reply":"Hello, Yesenia. Thank you for the review. We're so glad Trevor could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2024-02-11T11:23:00","review":"Trevor was just Amazing.","source":"Google","submissionTime":"2024-02-11T00:00:00","userName":"Yesenia B."},{"reviewId":"c88cfba2-8db5-4c78-ae08-ebc83b2498d1","range":0,"rating":5,"reply":"Hello, Andy. Thank you for the review. We're so glad Trevor could meet your storage needs. If there's ever anything else we can do to keep your experience great, please let us know at 888-storage. Our team is always happy to help!","replyTime":"2024-02-07T10:27:00","review":"Trevor was incredibly helpful and resourceful! Not only was I greeted and helped as soon as I walked in the door, but he went the extra mile to help me out! If 11 stars was an option, that’s what I’d give!!","source":"Google","submissionTime":"2024-02-07T00:00:00","userName":"Andy V."},{"reviewId":"fca8de37-ff3d-4605-a326-105673249f3c","range":0,"rating":5,"reply":"Thank you, Laquan. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2024-01-31T10:10:00","review":"Your staff is the greatest","source":"Google","submissionTime":"2024-01-31T00:00:00","userName":"Laquan S."},{"reviewId":"15a263cb-8f49-4089-a17f-65253fe37428","range":0,"rating":5,"reply":"Hi Diana, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Trevor! Please stop by the office or give us a call at 888-storage if you need anything. \n","replyTime":"2024-01-10T08:31:00","review":"Best storage in town, hands down. The place is always immaculate, secure, well-lit, climate-controlled, etc. Handy flatbed carts to move items in & out of units easily. In the 6 years I've used them, I've never had an issue, and always pleasant & helpful interactions. Special shoutout to Trevor, the manager of this facility, for outstanding customer service, proactively reaching out to assist me with making sure I had a smooth move-out experience. At this time, I no longer need extra storage, but will definitely be choosing this facility next time I do. Highly recommend this facility for your storage needs.","source":"Google","submissionTime":"2024-01-09T00:00:00","userName":"Diana"},{"reviewId":"f18cc7dd-a6a9-44e3-a675-4e85e1d05f00","range":0,"rating":5,"reply":"Don, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don’t hesitate to call us at 888-storage if you need anything. \n\n ","replyTime":"2024-01-08T10:09:00","review":"Online application & set-up was simple and easy to use. Chi, who works in the office, went out of her way to help when had issues with first lock.  Professional and kind!","source":"Google","submissionTime":"2024-01-05T00:00:00","userName":"Don S."},{"reviewId":"a687ec7a-fdab-4457-a62d-674b7bb160fa","range":0,"rating":5,"reply":"Hi Jared, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Trevor. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything!","replyTime":"2024-01-04T09:22:00","review":"Trevor goes above and beyond with customer service and satisfaction. I just rented my second unit to assist in business solutions. Not only was the process seamless, but Trevor also made sure all of my options were made available before moving forward. He truly shows that he cares about us as individuals, not just as random customers. Beyond that, the spaces are clean and well maintained. I couldn't be happier with my experience.","source":"Google","submissionTime":"2024-01-04T00:00:00","userName":"Jared K."},{"reviewId":"3db94918-97b6-4158-b4e1-d7acb7ce76bb","range":0,"rating":5,"reply":"Thank you for your feedback, Kristi! Providing renters with clean and secure facilities is our top priority. We're glad Trevor was able to meet your storage needs. We are available at 888-storage whenever you need us!","replyTime":"2024-01-03T09:43:00","review":"Just moved all my stuff in a few days ago an Trevor followed up with me today. I feel like my things are secure. He's super polite and friendly it really gives you some piece of mind during the moving process!","source":"Google","submissionTime":"2024-01-02T00:00:00","userName":"Kristi E."},{"reviewId":"bd4e909a-b0fd-4777-af49-a898eb94e70b","range":0,"rating":5,"reply":"Thank you for the review, Benjamin! We pride ourselves on having a friendly, accommodating staff and are so happy Saul was able to assist you! As always, we're here to help at 888-storage whenever you need us.","replyTime":"2023-12-27T07:52:00","review":"Saul was the man! He gave me a honest opinion about my rate possibly going up & helped me unload my motorcycle. Pretty awesome staff!","source":"Google","submissionTime":"2023-12-26T00:00:00","userName":"Benjamin V."},{"reviewId":"a612f602-5f1f-48f4-85f0-26c0984fb1f9","range":0,"rating":5,"reply":"Hi Starr, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Trevor. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything!","replyTime":"2023-12-21T09:09:00","review":"Trevor provided fantastic customer service. He is helpful knowledgeable and friendly. His coworker was great also friendly and helpful. It is rare to find individuals with these qualities they make Extra Storage look great. They deserve to be recognized for the fantastic service they provide. Keep up the good work and Extra Storage did well when hiring these 2 individuals they are awesome!","source":"Google","submissionTime":"2023-12-20T00:00:00","userName":"Starr S."},{"reviewId":"79944aa7-c550-4f20-8044-775b3251c6de","range":0,"rating":5,"reply":"Thank you, Sandy. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. ","replyTime":"2023-12-04T14:26:00","review":"Great place to stash all the stupid stuff","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Sandy C."},{"reviewId":"b8a3b940-e648-483a-823d-5b1a6ba206e7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Adam! We're happy Trevor was able to provide a smooth rental experience. We're always here to help if you need us, feel free to reach out at 888-storage!","replyTime":"2023-12-04T15:40:00","review":"Fantastic experience. Trevor made renting our unit so easy and was very helpful. Definitely would recommend","source":"Google","submissionTime":"2023-12-04T00:00:00","userName":"Adam H."},{"reviewId":"78436bea-ab9d-4843-979c-9a4593cbd9ca","range":0,"rating":5,"reply":"Thank you, Tigerlilly! We know how important keeping your belongings clean and safe are. Don't hesitate to reach out if you ever see something that doesn't meet your standard!","replyTime":"2023-08-29T18:26:00","review":"It was easy to get a unit and the location was very clean.","source":"Google","submissionTime":"2023-08-29T00:00:00","userName":"tigerlilly s."},{"reviewId":"ca40a216-c861-4a71-bfe2-093b8efe677f","range":0,"rating":5,"reply":"We greatly appreciate your kind words about Trevor and are thrilled to hear that he provided you with informative and efficient service. At Extra Space Storage, our team strives to ensure that every customer receives exceptional assistance, regardless of time constraints. We're delighted to know that Trevor went above and beyond to meet your needs and showcase various storage unit sizes. You can reach us at 888-storage if you need anything. ","replyTime":"2023-08-29T16:51:00","review":"Trevor is very informative and knows the system like the back of his hand. I have nothing to rush for, but Am always in one and he still managed to ensure I got every bit of information. Also was willing to show me multi sizes as well.","source":"Google","submissionTime":"2023-08-29T00:00:00","userName":"Rob B."},{"reviewId":"25de9316-4713-4dc6-9ecb-d3c84b575424","range":0,"rating":5,"reply":"Thanks, Peggy! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Trevor was able to provide that for you!  Don’t hesitate to call us at 888-storage if you need anything. ","replyTime":"2023-08-30T08:36:00","review":"this review is for the units on Ulster in Central Park.\nTrevor was great in helping us figure out just what we needed.","source":"Google","submissionTime":"2023-08-28T00:00:00","userName":"Peggy N."},{"reviewId":"757818f1-3eda-475c-bf0f-c272e3766ab4","range":0,"rating":5,"reply":"Hi Raylene, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with any of your storage needs at 888-storage.","replyTime":"2023-08-20T13:22:00","review":"Great clean sweet","source":"Google","submissionTime":"2023-08-19T00:00:00","userName":"Raylene R."},{"reviewId":"8f73fa85-4596-4168-90da-8a96b77a989d","range":0,"rating":5,"reply":"Hi Mike! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility! ","replyTime":"2023-07-22T09:26:00","review":"Wonderful staff great location gave me all the necessary information needed to help my family would recommend them to anybody that needs storage help","source":"Google","submissionTime":"2023-07-22T00:00:00","userName":"mike B."},{"reviewId":"c7aa3014-3acf-4afd-ab44-9dd9d34f882e","range":0,"rating":5,"reply":"We think Trevor is great too! Thanks for the positive review, Email. Feel free to stop by the office if you need anything! ","replyTime":"2023-07-05T17:54:00","review":"Trevor was amazing made my experience pleasurable","source":"Google","submissionTime":"2023-07-05T00:00:00","userName":"Email A."},{"reviewId":"5a087ed5-80db-4616-89f1-2bbb408a3922","range":0,"rating":5,"reply":"We're so excited to have you back at Extra Space Storage, Jamison. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! As always, give us a call if you need anything. ","replyTime":"2023-07-03T17:52:00","review":"This place is fantastic! I’ve stored at Extra Space in Greenwood as well, also great. Excellent prices, well greased bearings in the carts, clean facilities, and they rock solar on those rooftops to the hilt! Trevor helped my mother with every part of her storage needs in a pinch with excellent customer service, they take pride in their work - highly recommended.","source":"Google","submissionTime":"2023-07-01T00:00:00","userName":"Jamison L."},{"reviewId":"fd3a1c27-f620-4f81-a106-6327cc563d17","range":0,"rating":5,"reply":"Hello Kara, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (303) 703-3802 if you need anything. ","replyTime":"2023-06-29T15:34:00","review":"Extremely happy. Trevor went above and beyond to make certain this was a great experience.","source":"Google","submissionTime":"2023-06-29T00:00:00","userName":"Kara B."},{"reviewId":"3e63b6a6-6a59-4841-99e3-b6a50f1013cc","range":0,"rating":5,"reply":"Thank you for the kind words, Russ. We're glad our manager Trevor was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2023-06-23T10:51:00","review":"Trevor was great to work with. It made it very easy","source":"Google","submissionTime":"2023-06-23T00:00:00","userName":"Russ W."},{"reviewId":"44846516-a63e-4f9c-8dd9-a5601420e6ff","range":0,"rating":5,"reply":"Thank you, Kriisty Latina. Your rating means so much to us!","replyTime":"2021-01-14T02:11:00","review":"This has been my go to storage place for years. I absolutely love coming here. The facilities are clean and safe.  When signing up there’s always someone there to help answer any questions and get you going.  It’s easy and convenient to move things in and out of your storage unit.  I will always come here and I definitely enjoy this storage.","source":"Google","submissionTime":"2023-06-19T00:00:00","userName":"ChristyTours"},{"reviewId":"fd3dd0d0-b351-44a7-9fc5-28ef2e0eaf4d","range":0,"rating":5,"reply":"Hi Venice, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 703-3802 or stop by the office if you need anything!\n","replyTime":"2023-06-17T09:12:00","review":"Excellent customer service, I couldn’t be happier","source":"Google","submissionTime":"2023-06-16T00:00:00","userName":"Venice P."},{"reviewId":"8ad5ee5d-8d29-4acf-8b7d-e08c1e576391","range":0,"rating":5,"reply":"Thanks for the kind words, Mike! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything.\r","replyTime":"2023-06-08T15:06:00","review":"Trevor, was very polite and helpful. I highly recommend this storage facility.","source":"Google","submissionTime":"2023-06-08T00:00:00","userName":"Mike H."},{"reviewId":"6224f2f1-9f28-4029-a5a5-e883d261712d","range":0,"rating":5,"reply":"Hi Serlevia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive!  Call us at 888-storage whenever you need us.","replyTime":"2023-06-04T08:13:00","review":"Manager was friendly, knowledgeable and professional. The facility is clean and well kept.","source":"Google","submissionTime":"2023-06-04T00:00:00","userName":"serlevia o."},{"reviewId":"1d938ed5-a9ef-4e3c-a7d8-c4b1a17af1b0","range":0,"rating":1,"reply":"Hi Jack, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at  888-storage.","replyTime":"2023-06-04T10:16:00","review":"DO NOT TRUST THIS COMPANY.  In the less than a year I've had a unit with this company they have raised my rates TWICE.  I just got back from trying to access my unit at 9:30pm, a full 30 minutes before \"lock down\" and YES they lock that place down and you have ZERO access to your storage unit, only to find out they changed the hours so it closes an hour earlier WITHOUT TELLING ANYONE OR POSTING ANYWHERE.  I was on the phone with support to get emergency access to my unit because I SHOULD still have access to my unit at this time, but turns out, even though they advertise you can get this, \"emergency access isn't really a thing\" to quote the support person I was on the phone with.  DO NOT TRUST THIS COMPANY with your things, your money or your consideration.  This is beyond unacceptable.","source":"Google","submissionTime":"2023-06-03T00:00:00","userName":"Jack J."},{"reviewId":"830308af-dbec-472d-9be8-4e4735ea8566","range":0,"rating":5,"reply":"Thank you for your feedback, Nicole! Providing renters with clean and secure facilities is our top priority. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Feel free to stop by the office if you need anything! \n","replyTime":"2023-05-04T08:09:00","review":"Extra Space is clean, affordable, safe, great service!","source":"Google","submissionTime":"2023-05-03T00:00:00","userName":"Nicole R."},{"reviewId":"9d84c823-6ef6-4e3a-8790-03b97b1258e1","range":0,"rating":5,"reply":"Hi Claire! Thank you so much for the positive review. We know our customers value well-kept facilities and great customer service so we do our best to provide that! If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility! ","replyTime":"2023-04-18T12:01:00","review":"Great rates, fantastic customer service, and a very well kept property! We didn't realize how long it had been since we had such an easy and painless customer service experience, until we were at Extra Space today. Thank you so much to the store manager for being upfront about our options and pricing, and most importantly, having an amazing attitude! We greatly appreciate your help and your commitment to treating all customers with top notch service.","source":"Google","submissionTime":"2023-04-18T00:00:00","userName":"Claire E."},{"reviewId":"769df851-65be-43d8-9243-c7d9aa173963","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ramon. We are glad Trevor was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ","replyTime":"2023-04-11T07:46:00","review":"Excellent service! Easy experience. Thanks Trevor!","source":"Google","submissionTime":"2023-04-11T00:00:00","userName":"ramon g."},{"reviewId":"58ebba7d-3a63-4245-810c-449f207389ed","range":0,"rating":5,"reply":"Thank you, Chekosi! It's wonderful to hear you had a positive experience with us and are thrilled to know Trevor has been professional and customer service oriented! Give us a call at (303) 703-3802 if anything comes up!","replyTime":"2023-03-18T13:34:00","review":"Definitely consider this location as a one stop remedy to all your storage needs. Ask for Trevor (Store Manager).Experience his positive as well as professional attitude. Trevor has(Both)an impeccable and stellar work ethic which will make your moving experience enjoyable... Thank you Trevor for a pleasant experience!","source":"Google","submissionTime":"2023-03-18T00:00:00","userName":"chekosi b."},{"reviewId":"1c283ab3-e227-4132-9a42-f2dd70a3832a","range":0,"rating":5,"reply":"Hi Maureen!Thank you so much for the positive review. It's great to hear our team was able to provide you with the customer service you deserve! If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility! ","replyTime":"2023-03-08T11:44:00","review":"Excellent customer service. If I could offer more stars, I would!!!","source":"Google","submissionTime":"2023-03-08T00:00:00","userName":"Maureen L."},{"reviewId":"c155c481-b9b0-4c37-9d7a-4a1572c0747f","range":0,"rating":5,"reply":"Thank you for the kind words, Joy. We're glad Pete was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2023-03-04T11:38:00","review":"Pete was so helpful and took the time to show us all the available options and answered all our questions!","source":"Google","submissionTime":"2023-03-04T00:00:00","userName":"Joy F."},{"reviewId":"8eba0fec-35cc-41d3-9d8a-b4d6ec818f2d","range":0,"rating":5,"reply":"Thank you for the kind words, Jazmin. We're glad Trevor was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2023-02-17T14:11:00","review":"Trevor was very helpful, got us to tour the units and gave us so many options","source":"Google","submissionTime":"2023-02-17T00:00:00","userName":"Jazmin A."},{"reviewId":"910bee77-77c4-478e-8d3b-e8248e651c0c","range":0,"rating":5,"reply":"Hi Sandra, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.","replyTime":"2023-02-15T09:57:00","review":"Courteous and helpful, the soaces arr very clean and accessible.","source":"Google","submissionTime":"2023-02-15T00:00:00","userName":"Sandra D."},{"reviewId":"6da46a1c-914d-47d2-8982-dd25145ca170","range":0,"rating":5,"reply":"Thanks for the awesome review, Carl! We work hard to meet the expectations of our customers, and we're happy to hear Trevor hit the mark for you! Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything.","replyTime":"2023-01-27T14:21:00","review":"Trevor the manager has provided me with immaculate service ,is diligent about maintaining the pristine physical environment which is Extra Space Storage and seems to care about detailing his work.","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"Carl B."},{"reviewId":"a1897377-2e1c-4c9e-8f57-f31a15e1a3dc","range":0,"rating":4,"reply":"We're sorry to hear about your experience, James. We really appreciate your feedback. Can you please call us at 888-storage? We'd love the chance to resolve any issues. ","replyTime":"2023-01-27T08:35:00","review":"Helpful and friendly staff. The whole place is made of metal so it gets cold and stays cold. Besides that the building is very nice.","source":"Google","submissionTime":"2023-01-27T00:00:00","userName":"James F."},{"reviewId":"967f642e-1669-4e95-9258-41267d7f02e7","range":0,"rating":5,"reply":"Thank you for the kind words, Ess. We're glad Mark was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2022-08-26T10:23:00","review":"Web setup for reservation and leasing was very straightforward and easy, only a few minutes! When I called the location for information, Mark was extremely helpful and was able to walk me through what to expect on my move-in process.  Trevor, who now manages the day-to-day operations at Ulster and MLK, has been extraordinarily helpful as well, advising me on locks and security, and keeping the customer space well-organized and clean!","source":"Google","submissionTime":"2023-01-02T00:00:00","userName":"Ess C."},{"reviewId":"e3e70d7d-dd06-4fe7-8e92-900c7d424784","range":0,"rating":5,"reply":"Hi B, thank you for taking the time to share your experience with us. We know that our customers value secure facilities and professional, helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future! ","replyTime":"2022-10-05T18:53:00","review":"The facility provided us with the storage space needed when we relocated from our previous residence. The staff is professional and helpful. The location is secure.","source":"Google","submissionTime":"2022-10-05T00:00:00","userName":"B B."},{"reviewId":"6fc5e2be-dea9-4cc5-8d5a-099686b8226f","range":0,"rating":5,"reply":"Hi Amanda, Your kind words are appreciated! We make it a priority to provide convenient, well-maintained facilities and are so glad to hear your experience reflects that. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-10-01T17:12:00","review":"Convenient and well kept.\n\nThank you","source":"Google","submissionTime":"2022-10-01T00:00:00","userName":"Amanda P."},{"reviewId":"71d73323-82e9-4202-a61a-27d1480892d3","range":0,"rating":5,"reply":"Thank you for your review, Timothy! Providing renters with clean and secure facilities and helpful staff is our top priority. We're glad we were able to meet your storage needs and that Trevor was great to work with. Please give us a call at 888-storage if anything comes up! \n","replyTime":"2022-09-20T11:45:00","review":"Trevor has been super helpful for my storage stay here over the last few months. Very clean facilities and felt like my belongings were safe here while I found my new home to move into.","source":"Google","submissionTime":"2022-09-19T00:00:00","userName":"Timothy T."},{"reviewId":"19c536d1-cda4-4dde-a4c6-c893e5de5d01","range":0,"rating":5,"reply":"Thanks for the awesome review, Senpai! We know our customers value clean facilities and helpful staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything.","replyTime":"2022-08-29T10:05:00","review":"Excellent service and the facility is very clean! even the patrons are kind! Manager is very helpful and easy to communicate with","source":"Google","submissionTime":"2022-08-28T00:00:00","userName":"Senpai K."},{"reviewId":"c7e0f284-fb30-4aea-a539-605dd449e38b","range":0,"rating":5,"reply":"Thank you, Landon. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.","replyTime":"2022-08-27T17:14:00","review":"Great location!","source":"Google","submissionTime":"2022-08-27T00:00:00","userName":"Landon A."},{"reviewId":"5ed8e55c-0ca4-475b-a94c-9df884267bbd","range":0,"rating":5,"reply":"Thank you for the kind review, Steve. It's wonderful to know Mark was great to work with! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2022-08-26T16:52:00","review":"Mark was great!","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Steve K."},{"reviewId":"4f8649ef-3fd7-48ac-b4b7-f92ca293610c","range":0,"rating":5,"reply":"Thank you for the kind review, Lori. We're glad Mark was personable and able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2022-08-26T16:54:00","review":"Mark was very helpful and personable.   We also rent from extra space, different location.","source":"Google","submissionTime":"2022-08-26T00:00:00","userName":"Lori H."},{"reviewId":"9eb11dc1-34c2-446e-9205-8130cd241bc8","range":0,"rating":5,"reply":"Hi Laura, we're glad Jan was able to help! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.","replyTime":"2019-04-16T17:00:00","review":"Jan was very helpful.  She is easy to work with.  The location is great.","source":"Google","submissionTime":"2022-08-13T00:00:00","userName":"Laura S."},{"reviewId":"398fda61-20d7-4f85-bb97-261fdfd0b72e","range":0,"rating":5,"reply":"Hi Caleigh. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Trevor! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.\n","replyTime":"2022-08-09T12:10:00","review":"When it came to reserving my unit and then finalizing my lease, I had a great experience with Extra Space Storage. I made the reservation online originally, but was quickly contacted and offered tours of my potential unit and others. We ended up finding a better unit for my needs. When it came time to sign the lease for the unit, Trevor found me a better deal to help me save some money! So far, my experience has been great. Thanks Trevor!","source":"Google","submissionTime":"2022-08-08T00:00:00","userName":"Caleigh F."},{"reviewId":"546276b6-69a6-4dfc-8eeb-a313dd8b713a","range":0,"rating":5,"reply":"Hi Marco, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility!","replyTime":"2022-03-02T15:49:00","review":"Very good service and the staff are very friendly and helpful. Very professional and clean.Thank you.","source":"Google","submissionTime":"2022-08-05T00:00:00","userName":"Marco O."},{"reviewId":"a2a706e5-944a-415d-88a4-688b40e2d80e","range":0,"rating":5,"reply":"Hi Michael, thank you for your review! We're so happy to hear that your experience with Jan and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.\n","replyTime":"2022-07-25T17:51:00","review":"Jan was extremely friendly and helpful. Site was clean and just what we needed.","source":"Google","submissionTime":"2022-07-25T00:00:00","userName":"Michael M."},{"reviewId":"e39d9959-fdb4-45b8-9748-beed29028322","range":0,"rating":5,"reply":"Thank you for the kind review, Diana. We're glad Trevor was able to help you with your unit transfer! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2022-07-18T15:29:00","review":"Trevor was amazing! Even though he just started at this location, he was able to help me switch units. Thanks for a great experience!","source":"Google","submissionTime":"2022-07-18T00:00:00","userName":"Diana C."},{"reviewId":"af94c704-d857-4b9a-bddf-bff1591b3247","range":0,"rating":5,"reply":"Hi Jason, thank you for your review. We're glad Elizabeth was amazing to work with, has the best customer service, and made this booking very easy. Don’t hesitate to stop by the office if you need anything. \n","replyTime":"2022-07-07T09:32:00","review":"Elizabeth was amazing to work with. She has the best customer service and made this booking very easy. Thank you.","source":"Google","submissionTime":"2022-07-06T00:00:00","userName":"Jason V."},{"reviewId":"7738bb5c-582d-4a3d-915d-022a0f84f6aa","range":0,"rating":4,"reply":"Thank you for the excellent rating, Damon! We're happy we were able to provide a positive rental experience. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.\n","replyTime":"2022-06-29T13:56:00","review":"Although there were a couple glitches on the national vs local agent, it was super easy and once I made reservation and just dealing local is been easy peasy","source":"Google","submissionTime":"2022-06-29T00:00:00","userName":"Damon K."},{"reviewId":"01070bf4-27ed-44d0-94a8-387879515455","range":0,"rating":5,"reply":"Hi Steve, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2022-06-24T08:55:00","review":"Clean fast and friendly","source":"Google","submissionTime":"2022-06-23T00:00:00","userName":"Steve"},{"reviewId":"83808d30-413e-4547-a0a4-8ee73dd8e2f8","range":0,"rating":5,"reply":"Thank you for your review, Troy! Providing renters with clean facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything. \n","replyTime":"2022-06-20T17:04:00","review":"World Class Service!!!! Facility is extremely clean.  Thank you","source":"Google","submissionTime":"2022-06-20T00:00:00","userName":"Troy B."},{"reviewId":"2fa8b9ad-de49-4aea-9f46-eb9ccbb5a29f","range":0,"rating":5,"reply":"Thanks for the awesome review, Jennifer! We work hard to meet the expectations of our customers, and we're happy to hear Denise hit the mark for you! We are absolutely thrilled to know Denise went out of her way to make things right with you and your daughter. We know how important your valued items are to you and appreciate you giving us the opportunity to store them for you. We are here to help. Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything.","replyTime":"2022-05-31T10:36:00","review":"My daughter was moving and needed storage for what was supposed to be a short period of time. I had her things put in storage at the Ulster location for her. Long story short the short period turned into a long period. She fell behind on payments.  I spoke with a woman named Denise who went above and beyond helping us get her things. She talked to her management and was able to get a price drop from what was owed. Denise also was able to keep her things from going to auction while waiting for my daughter to get her tax return refund to pay what she needed to get her things!! My daughter had sentimental items and pictures that could not have been replaced and because of Denise’s awesome help we were able to get everything back to her!","source":"Google","submissionTime":"2022-05-30T00:00:00","userName":"Jennifer S."},{"reviewId":"37ca57ae-d2c4-4005-b43a-d8dfd18f6dc7","range":0,"rating":5,"reply":"Thanks for the positive review, The! We are glad you had a great experience with us. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. ","replyTime":"2022-05-06T17:52:00","review":"Great experience, the receptionist was exceptional!","source":"Google","submissionTime":"2022-05-06T00:00:00","userName":"The K."},{"reviewId":"df4fd630-823b-4b36-b54d-1c638e8f27bb","range":0,"rating":5,"reply":"Thank you for the kind review, David Lee. We're glad Yvette went above and beyond to meet your storage needs! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2022-05-04T14:00:00","review":"I have only been there a few days but, Yvette has made all the difference! She has been beyond helpful and gives me hope in humanity. You can store your stuff anywhere but, you can’t find good customer service anywhere!!","source":"Google","submissionTime":"2022-05-03T00:00:00","userName":"David L."},{"reviewId":"79b9baa6-eaa0-4083-8c56-eda3f0db4647","range":0,"rating":2,"reply":"Diane, Thank you for leaving your review! We are sorry you had a negative experience renting with us. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you? \n","replyTime":"2022-04-11T15:08:00","review":"Used to be good, but rising rental fees and rude, unhelpful staff, especially to senior citizens, has changed our opinion greatly.   Will be looking elsewhere.","source":"Google","submissionTime":"2022-04-11T00:00:00","userName":"Diane M."},{"reviewId":"d261196e-c455-49d4-90fe-8cf8bb0adaf1","range":0,"rating":3,"reply":"We're sorry to hear this, Steven Neppl, but do appreciate your review. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Give us a call at 888-storage or stop by the office if you need anything!\n","replyTime":"2022-04-05T11:34:00","review":"Helped load a couple of items for friend. Place is too expensive.","source":"Google","submissionTime":"2022-04-05T00:00:00","userName":"Steven N."},{"reviewId":"3c1aa128-3ff7-4217-980b-8ec79fcacf66","range":0,"rating":5,"reply":"Hi Marco, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (303) 703-3802 or stop by the facility! ","replyTime":"2022-03-02T15:48:00","review":"Very good service and the staff are very friendly and helpful. Very professional and clean.Thank you","source":"Google","submissionTime":"2022-03-03T00:00:00","userName":"Marco O."},{"reviewId":"5cd10327-bb0f-46ba-97e0-9ad909430548","range":0,"rating":3,"reply":"Thank you for the excellent rating, Joe! We're happy we were able to provide a smooth rental experience. We take securing your belongings seriously and are sorry to hear this. We value you as a customer and would like to help resolve your issue. Please contact our office at (888) 786-7243 regarding your concerns. \n","replyTime":"2021-09-23T12:59:00","review":"We needed a place quickly for a basement remodel that started quicker than we planned. I was happy that I could set it up online. I had the first load there within an hour of my Google search.\n\nUpdated:\nThe move in process and access was great.  Unfortunately, my unit was one of four that were burglarized in mid-January.  We lost several thousand dollars worth of stuff, much of it was brand new because we were storing it there until the remodel was completed.  There was no camera on our unit - there's a camera on the corner, but it didn't cover near our door.  Insurance (with Extra Space provider) has taken multiple calls and emails over the last five weeks to get a response.\n\nThe place is convenient, and people are nice, but next time I have a need I'll shop for something more secure.","source":"Google","submissionTime":"2022-02-24T00:00:00","userName":"joe s."},{"reviewId":"1e114c75-9c6b-42f7-9f77-f32a646ff23f","range":0,"rating":5,"reply":"Thank you for the review, J! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-11-27T13:38:00","review":"They have been perfect and accomadating ever since ive gotten there","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"J P."},{"reviewId":"85e4e7fc-e122-4258-a34f-181cc4627c00","range":0,"rating":5,"reply":"Thank you for the kind words, Tyg! We're committed to providing excellent customer service. We're glad our manager is quick to respond and friendly no matter what situation is addressed. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything! \n\n","replyTime":"2021-11-27T14:48:00","review":"The Ulster St location has provided our nonprofit with the most exceptional customer service.  The front desk is quick to respond and friendly no matter what situation is addressed.  The facility is clean, tenants are attentive to their space, parking is always available, and everything is kept in working order.  If your looking for safe units and a positive atmosphere for your storage, this location has got you!","source":"Google","submissionTime":"2021-11-24T00:00:00","userName":"Tyg T."},{"reviewId":"4e4af749-2b60-4ffe-9ae5-26218bc72a56","range":0,"rating":4,"reply":"Thanks for the great review, Db! We're glad Carlin was outstanding. Please call us at (303) 703-3802 if you have any questions!","replyTime":"2021-10-23T13:13:00","review":"Carlin was outstanding","source":"Google","submissionTime":"2021-10-23T00:00:00","userName":"db c."},{"reviewId":"37aa53c7-761b-4f74-8ec9-74ef085ebf89","range":0,"rating":5,"reply":"Thank you for the great review, Zak. We're so glad you had a positive experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-10-09T14:37:00","review":"They were a great help in getting us the best rate for us, and the perfect size unit. Very professional, nice, and tidy!!","source":"Google","submissionTime":"2021-10-09T00:00:00","userName":"Zak W."},{"reviewId":"290f343f-7632-475e-904f-c87f2c3032dd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Joe! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you. ","replyTime":"2021-09-23T12:59:00","review":"We needed a place quickly for a basement remodel that started quicker than we planned. I was happy that I could set it up online. I had the first load there within an hour of my Google search.","source":"Google","submissionTime":"2021-09-20T00:00:00","userName":"joe s."},{"reviewId":"c6c22c4b-0fcb-47e7-b3d0-5f6970cd19d6","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Madeline is the manager of our location. I cannot praise her enough.","source":"Google","submissionTime":"2021-07-21T00:00:00","userName":"Olivia B."},{"reviewId":"ef5872d4-733d-4a6b-b54a-cdd0e12ba94e","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The storage units were clean and easily accessible.  Very helpful office people for questions or assistance.","source":"Google","submissionTime":"2021-07-17T00:00:00","userName":"Margie P."},{"reviewId":"948eee08-4b56-452d-806b-f769a8e042d7","range":0,"rating":5,"reply":"Nadia, we are so happy to hear that Madeleine and Eddy could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage if you have any questions or need assistance with your rental.","replyTime":"2021-07-16T10:39:00","review":"Madeleine and Eddy were extremely helpful. They did such a great job answering my questions. I’ve had great experiences with Extra Space before and dealing with Madeleine and Eddy reminded me why I have always gone with Extra Space when I need storage.","source":"Google","submissionTime":"2021-07-16T00:00:00","userName":"Nadia B."},{"reviewId":"07197fb8-b4ed-4faf-8182-f1a4008ddf17","range":0,"rating":5,"reply":"Fernando, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.","replyTime":"2021-07-13T10:56:00","review":"Madeline was so helpful in getting my lease done! she was polite and professional, and made my experience over the phone Great! i am happy that we have established a great working relationship moving forward in Denver. Thank you so much for all your help!","source":"Google","submissionTime":"2021-07-13T00:00:00","userName":"Fernando B."},{"reviewId":"c3378ba3-bb22-43c0-8bc1-05f9a8d131d7","range":0,"rating":5,"reply":"Thank you for the excellent rating, Amy! We're so glad we were able to meet your storage needs. ","replyTime":"2021-03-30T17:53:00","review":"My time storing items at this Extra Space Storage was excellent!  Madeleine is a friendly and attentive professional from arranging the storage unit rental until check out!   A big, big thank- you to Madelaine and the Extra Space Storage she manages!","source":"Google","submissionTime":"2021-07-12T00:00:00","userName":"amy c."},{"reviewId":"61407e92-d0d8-44ab-8f32-d1113a956073","range":0,"rating":5,"reply":"Hi Cathy, thanks so much for your review! We are thrilled to hear your experience with Madeline was positive and are always here to help with your storage needs! Give us a call at (303) 703-3802 or stop by the office if you need anything!\n","replyTime":"2021-05-21T14:20:00","review":"Madeline was incredibly helpful and genuinely cared about setting me up in order to make my move as easy as possible.  My lease dates didn’t line up and needed a space to store everything short term and am super happy I went to Extra Space Storage.","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Cathy O."},{"reviewId":"2d94450f-dd5e-4cbd-aa5c-48e1b6e521d4","range":0,"rating":5,"reply":"Thanks for the review, Devone! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-21T14:23:00","review":"So helpful and fun!!!","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Devone P."},{"reviewId":"cceedfa3-470a-48d3-a2e9-943df817cf36","range":0,"rating":5,"reply":"Thanks for the positive review, Jacob! We are glad you had a great experience with Mady. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-05-21T14:27:00","review":"Mady was amazing and very personable!","source":"Google","submissionTime":"2021-05-18T00:00:00","userName":"Jacob B."},{"reviewId":"f763fef2-be10-455e-8cf9-91ea0c02befd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Maddie! We're happy we were able to provide a smooth rental experience. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Maddy! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. ","replyTime":"2021-04-30T18:55:00","review":"I had been considering a move to Colorado for business and I needed a place to store my additional items. I wound up getting placed elsewhere through work however my experience just over the phone with Maddy Was phenomenal. She gave me all the information I could possibly need as well as spent special time to talk to me About the area and showed genuine interest in me and my move. I can’t express enough the recommendation I would offer the store and this clerk. Thanks again to Maddy for going above and beyond before I even came to the store!","source":"Google","submissionTime":"2021-04-29T00:00:00","userName":"Maddie C."},{"reviewId":"881d7721-651a-4b58-a238-8116ed4e0e25","range":0,"rating":5,"reply":"Thanks for the great review, Regina! We're glad Madelaine was friendly and informative! Please call us at (303) 703-3802 if you have any questions!","replyTime":"2021-04-30T13:02:00","review":"Madelaine was friendly and informative!","source":"Google","submissionTime":"2021-04-29T00:00:00","userName":"Regina C."},{"reviewId":"5ea37e19-a971-4b0f-aee9-c7169c1c715d","range":0,"rating":5,"reply":"Hi Richard, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions! \n","replyTime":"2021-04-24T12:24:00","review":"Easy process and clean space at a reasonable price","source":"Google","submissionTime":"2021-04-22T00:00:00","userName":"Richard A."},{"reviewId":"735d6a7c-bf51-4776-a494-4c9c98b534d1","range":0,"rating":5,"reply":"Thank you for the kind words, Casandra. We're glad Mady was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2021-04-24T13:00:00","review":"Overall great experience fabulous customer service Mady was very helpful","source":"Google","submissionTime":"2021-04-22T00:00:00","userName":"Casandra B."},{"reviewId":"be4236c7-e5f0-4c5c-8c2c-6f89784cbe25","range":0,"rating":5,"reply":"Thanks for the positive review, Evangelos! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-04-24T13:13:00","review":"Great customer service, good experience. The manager was very kind and she helped me choose the best options to store my Uncle's erotic ceramic collection safely.","source":"Google","submissionTime":"2021-04-22T00:00:00","userName":"Evangelos W."},{"reviewId":"12156a50-dada-448b-8ca3-c874519c50e9","range":0,"rating":5,"reply":"Thanks for the positive review, Alysa! We are glad you had a great experience with Mel. Don't hesitate to reach out to us at 888-storage if you need anything!?  ","replyTime":"2021-03-24T10:39:00","review":"Mel Johnson was absolutely fantastic to work with! His customer service and ability to make you feel welcome is superb.","source":"Google","submissionTime":"2021-03-23T00:00:00","userName":"Alysa O."},{"reviewId":"09eb3a7f-211b-43c1-9a32-2328f505f221","range":0,"rating":5,"reply":"Thank you, Bret! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-03-11T18:03:00","review":"Easy process and a clean and well lit facility.","source":"Google","submissionTime":"2021-03-06T00:00:00","userName":"Bret W."},{"reviewId":"24d58436-644a-4ec5-b134-60a411b23154","range":0,"rating":5,"reply":null,"replyTime":null,"review":"First time getting a storage unit. Needed it for six weeks. Extra Space was able to pro rate a deal where we only paid for the time we used and not the entire second month. You have to make sure you give enough warning in advance before moving out. That’s key! Thankful for the friendly and knowledgeable manager too. Great experience overall.","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"Dago C."},{"reviewId":"e8ef9962-d95d-4343-b988-ac5472df0c90","range":0,"rating":5,"reply":"Thank you for your feedback, Robert! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!? ","replyTime":"2021-03-08T12:37:00","review":"Ok","source":"Google","submissionTime":"2021-03-01T00:00:00","userName":"robert m."},{"reviewId":"4fc81932-66ed-4da6-921b-b9eb570b88e0","range":0,"rating":5,"reply":"Thank you, Ryan. We're thrilled you had a positive experience with Madeleine! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.","replyTime":"2021-02-19T12:01:00","review":"Madeleine is the best storage person EVER!!","source":"Google","submissionTime":"2021-02-19T00:00:00","userName":"MovePlay L."},{"reviewId":"76e10360-2e5c-4706-ac0e-38f612215893","range":0,"rating":5,"reply":"Thank you for the kind words, Nate. We're glad Madeleine got you squared away with storage. Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2021-02-20T13:12:00","review":"Madeleine was wonderful in getting me squared away with storage. Look forward to working with her moving forward.","source":"Google","submissionTime":"2021-02-12T00:00:00","userName":"Nate G."},{"reviewId":"88747474-f91f-49d0-9a9a-abf67d8d4666","range":0,"rating":5,"reply":"Hi Rene, thank you for your review. We're glad our team made it really easy for you. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2021-02-11T14:15:00","review":"They made it really easy for me to get the ideal sized unit right away! Smooth experience:). Thanks!!","source":"Google","submissionTime":"2021-02-11T00:00:00","userName":"Rene A."},{"reviewId":"61f9032d-10dc-4670-adcf-dc6aa7d03b53","range":0,"rating":5,"reply":"Hello, Beth. Thank you for the review. We're so glad Madeline could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-02-08T18:47:00","review":"Madeline was amazingly helpful and professional!","source":"Google","submissionTime":"2021-02-06T00:00:00","userName":"Beth W."},{"reviewId":"b9dd554f-9e3b-4db8-b870-717b79b39a0c","range":0,"rating":5,"reply":"Hi Hope, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!? \n","replyTime":"2021-02-19T09:14:00","review":"Facility is always clean and easy access.","source":"Google","submissionTime":"2021-02-06T00:00:00","userName":"Hope B."},{"reviewId":"eac6e6a6-8213-46d5-a8f9-5b2129490db8","range":0,"rating":5,"reply":"Thank you for the review, Intelligent! We pride ourselves on having a friendly, accommodating staff and are so happy Mel was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions! ","replyTime":"2021-01-30T12:37:00","review":"Mel was very helpful and accommodating. He is very appreciated! #3205","source":"Google","submissionTime":"2021-01-29T00:00:00","userName":"Intelligent B."},{"reviewId":"efd7b9ec-e007-48d8-b498-7caaa92dc424","range":0,"rating":5,"reply":"Jim, we are so happy to hear that Madeline could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.\n","replyTime":"2021-01-29T14:40:00","review":"Excellent Service as always. Madeline was courteous and very helpful.  :)","source":"Google","submissionTime":"2021-01-28T00:00:00","userName":"jim g."},{"reviewId":"48ccaf38-6a15-4651-8a32-402e752ce461","range":0,"rating":4,"reply":"Thanks for the kind words and for being a loyal customer, O! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you taking the time to share your experience and we value your feedback. Thank you for recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything. Our team is happy to help!\n","replyTime":"2021-01-21T08:27:00","review":"Extra Space is my goto storage and I recommend it to everyone I know.  I recommend you reserve online as the deals are better than in person.  I am moving from this facility to another ESS location because they had a parking lot accessible unit available. This facility is clean and safe, the only reason I gave it 4 out of 5 stars is because their elevators are terrifying and terrible.  They don't line up with the floors, they make scary clanging and scraping noises, and often times I would come here and they don't work.  They blame it on people holding the doors and causing the elevator to go off line, but BOTH at the same time? This is a feature which can be turned off by an elevator technician I'm sure.  Also, if the elevators are down, there is no stairs to go up to your unit.  The fire escape stairs are one way, down only.  So ask for a first floor unit if you plan on using Ulster.","source":"Google","submissionTime":"2021-01-20T00:00:00","userName":"O S."},{"reviewId":"d3ddbac0-1894-41c1-b3d9-7151cb163566","range":0,"rating":5,"reply":"Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help at 888-storage.","replyTime":"2021-01-12T11:55:00","review":"Very helpful staff and the facility is well taken care of!","source":"Google","submissionTime":"2021-01-11T00:00:00","userName":"Michael M."},{"reviewId":"aae26790-528f-44ec-a66f-2f3f024fc5ca","range":0,"rating":5,"reply":"Hello, Rita. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!","replyTime":"2021-01-05T12:31:00","review":"Much help from lady at office thx u","source":"Google","submissionTime":"2021-01-04T00:00:00","userName":"Rita L."},{"reviewId":"293b4e39-a0dd-479b-8d1d-7000322d6b6d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"Clean place, well kept.","source":"Google","submissionTime":"2020-12-28T00:00:00","userName":"Ryan A."},{"reviewId":"da79cd01-2f73-4996-9184-69a624923613","range":0,"rating":5,"reply":"Thank you for the review, Cheryl! We pride ourselves on having a friendly, accommodating staff and are so happy Mel was able to assist you! Let us know if we can?do anything else to?assist you at 888-storage.","replyTime":"2020-12-22T12:04:00","review":"Happy I found this place. Mel was great, she was knowledgeable and provided me with all the answers I needed to make an informed decision. The service was quick, friendly and I would recommend them to anyone!","source":"Google","submissionTime":"2020-12-21T00:00:00","userName":"Cheryl A."},{"reviewId":"7d3edd9a-f572-455c-b088-ce846a53f6a5","range":0,"rating":5,"reply":"Thanks, Double. We are thrilled you had a great experience with Madelaine! If there is anything we can do for you, please let us know at 888-storage. We are grateful to have you as a customer.","replyTime":"2020-12-22T18:07:00","review":"Madelaine was really friendly and helpful.I was there 5 minutes before the office opened and she said if i gave her a few minutes she would gladly assist me.","source":"Google","submissionTime":"2020-12-21T00:00:00","userName":"double s."},{"reviewId":"f9c6e663-5475-4ce8-8af4-0d17c53598d0","range":0,"rating":5,"reply":"Thanks for the great review, M! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (303) 703-3802 if you have any questions!","replyTime":"2020-12-16T12:46:00","review":"Very clean and professional.  Staff friendly and helpful.\nWe used it for a short-term period (90 days) and it worked out well.  The air-conditioned spaces were a welcome option and worth it for us.","source":"Google","submissionTime":"2020-12-15T00:00:00","userName":"m h."},{"reviewId":"e0c68f87-d949-4a59-8fac-72a9077b5ace","range":0,"rating":5,"reply":"Thank you for the positive review, Stan! We are so glad we could provide a  seamless rental experience! If there is anything we can do for you, please let us know at 888-storage.","replyTime":"2020-12-11T14:38:00","review":"Very professional, courteous and made mice in very seamless.","source":"Google","submissionTime":"2020-12-10T00:00:00","userName":"Stan A."},{"reviewId":"22abb6ff-8c06-4aef-84ff-369d4e17cf3b","range":0,"rating":5,"reply":"Thank you Daniel! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out at 888-STORAGE if you need anything! \n","replyTime":"2020-12-09T12:34:00","review":"Very clean and well organized units. Easy online sign up.","source":"Google","submissionTime":"2020-12-08T00:00:00","userName":"Daniel L."},{"reviewId":"21417f7d-352b-4953-b538-7589ddf2c1cd","range":0,"rating":5,"reply":"Thank you for the excellent rating, Christina. We are glad Madeleine was able to provide exceptional customer service as quickly as possible. Call us at 888-storage if there is anything else we can do to assist you!? ","replyTime":"2020-12-05T09:26:00","review":"Worked with Madeleine. She made the process quick n easy.  She's very friendly and helpful. Thanks","source":"Google","submissionTime":"2020-12-04T00:00:00","userName":"Christina S."},{"reviewId":"7ce20970-4df4-420c-a392-1dc30a9a3031","range":0,"rating":5,"reply":"Hi Isabel, we're glad our manager was helpful and offered a better deal. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  ","replyTime":"2020-11-18T18:09:00","review":"I made a reservation online and had a question about the contract. The representative was helpful and offered a better deal. He asked me to call the facility where I would be renting and let them know of the changes. Mel took my call and reviewed the information with me. He was efficient in making the changes and communicated with me throughout the process. Their customer services is amazing.","source":"Google","submissionTime":"2020-11-18T00:00:00","userName":"Isabel M."},{"reviewId":"785206d1-873a-4b3f-869e-16ad6db46dcb","range":0,"rating":5,"reply":"Thank you for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy that Madelaine, Mel, Jan were able to assist you! Please call 888-STORAGE if you have any questions.","replyTime":"2020-09-17T14:02:00","review":"Madelaine, Mel, Jan and rest of the crew are fantastic and helped us get into the space we needed... and fast. Much appreciated !\n\nMadelaine took care of an issue with the hall lights quickly!\nThanks for the great service!","source":"Google","submissionTime":"2020-11-16T00:00:00","userName":"Mike C."},{"reviewId":"a9d42b19-286e-40a1-81f2-0ffb848bcef2","range":0,"rating":5,"reply":"Grant, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. If you need anything in the future, feel free to stop by or call us at 888-storage.","replyTime":"2020-11-06T13:23:00","review":"I love this place.  The girl at the desk was friendly and they have great security and great prices","source":"Google","submissionTime":"2020-11-05T00:00:00","userName":"Grant W."},{"reviewId":"3c005ccf-89ad-425c-8b43-2fd0617effb5","range":0,"rating":5,"reply":"Hi Elijah, we're glad Mel was extremely helpful and patient with your needs and questions. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-11-01T09:35:00","review":"Mel was the woman working when I came in with an immediate need for storage. She was extremely helpful and patient with my needs and questions. Saved me a state to state drive. Thanks! Would recommend because of her","source":"Google","submissionTime":"2020-10-31T00:00:00","userName":"Elijah V."},{"reviewId":"f6099c5a-879e-4301-bd70-4d57f6257221","range":0,"rating":5,"reply":"Thank you for your feedback, Judy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-10-29T15:10:00","review":"Affordable, clean, and secure. Staff was informative and friendly","source":"Google","submissionTime":"2020-10-29T00:00:00","userName":"Judy M."},{"reviewId":"6f7e6f9a-aa09-4839-ae52-82bc6b99d60a","range":0,"rating":5,"reply":"Hello, Corey. Thank you for the 5-star review! We're so happy Madelaine could help. If there is anything we can do for you, please let us know at 888-STORAGE.","replyTime":"2020-10-27T13:30:00","review":"Madelaine Was wonderful!","source":"Google","submissionTime":"2020-10-26T00:00:00","userName":"Corey A."},{"reviewId":"e1e3f369-768a-4f25-a39f-7d80b072e981","range":0,"rating":5,"reply":"Thank you for the kind words, Dabert! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-STORAGE.\n","replyTime":"2020-10-25T08:27:00","review":"They're awesome great with service thank you guys","source":"Google","submissionTime":"2020-10-24T00:00:00","userName":"DABert S."},{"reviewId":"5bf03089-6469-4af0-96cd-1b541433225a","range":0,"rating":5,"reply":"Thank you for your 5-star review, David. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.","replyTime":"2020-10-17T14:34:00","review":"Madeleine and Mel where so helpful and great to work with! We really had a wonderful experience! Thank you so much!","source":"Google","submissionTime":"2020-10-17T00:00:00","userName":"David P."},{"reviewId":"481794bd-0347-4fd3-b0cb-c0387beaf301","range":0,"rating":5,"reply":"Thank you for the excellent rating, Forever Angel's! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything! ","replyTime":"2020-10-13T13:10:00","review":"Very easy checkin process thank yo","source":"Google","submissionTime":"2020-10-12T00:00:00","userName":"Forever A."},{"reviewId":"87f08894-88fb-4029-b480-3dce4fc871af","range":0,"rating":5,"reply":"Hi Natasha, thank you for your review. We're glad our team was able to help! Call us if there is anything, we can do to assist you. \n","replyTime":"2020-10-13T12:18:00","review":"I always seem to forget my gate code, thankfully the manager at the store is always more than willing to help me and it is much appreciated! Thanks Extra Space!","source":"Google","submissionTime":"2020-10-12T00:00:00","userName":"Natasha F."},{"reviewId":"c3348221-dfa0-4b5f-b9ed-7da9d56b50e1","range":0,"rating":5,"reply":"We think our team is great too! Thanks for the positive review, Todd. Don't hesitate to reach out if you need anything! ","replyTime":"2020-10-10T17:21:00","review":"I get storage units all over the country. These are some of the nice people have not yet.","source":"Google","submissionTime":"2020-10-10T00:00:00","userName":"Todd N."},{"reviewId":"680d1629-29ba-48ec-9cef-cf2671133c35","range":0,"rating":5,"reply":"Thank you for the excellent rating, Ruth! We're happy we were able to provide a smooth rental experience. Call us if there is anything, we can do to assist you. ","replyTime":"2020-10-10T10:27:00","review":"Very easy check-out process. Thanks Madeline!","source":"Google","submissionTime":"2020-10-09T00:00:00","userName":"Ruth G."},{"reviewId":"4fabf29d-1e15-41b7-a3b0-22aafee6dba5","range":0,"rating":5,"reply":"Hi Emery, thank you for sharing the positive experience you had with Mel! The recommendation means the world to us. We are glad to meet your storage needs! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.","replyTime":"2020-09-24T13:11:00","review":"Great location and very secure! The staff is so friendly and Mel was a pleasure to talk with. Being in the military, I appreciated the accommodations and help as I navigated my options. Highly recommend them for your storage needs!","source":"Google","submissionTime":"2020-09-24T00:00:00","userName":"Emery v."},{"reviewId":"63280df5-6900-40d1-b911-3efd1d78c219","range":0,"rating":5,"reply":"Stuart, we are so happy to hear that Madeleine and her team could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-STORAGE.\n","replyTime":"2020-09-25T16:31:00","review":"Madeleine and her whole team were great.  Really helped me figure out what was needed for our move and storage needs.  Very responsive, especially with several modifications made to my original plans.","source":"Google","submissionTime":"2020-09-24T00:00:00","userName":"Stuart F."},{"reviewId":"10273458-86d5-4281-ad4b-2e3bbe5b8fcd","range":0,"rating":5,"reply":"Hi Meegan, we're glad your lights have been fixed and our team helped get your shipments to your unit. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! ","replyTime":"2020-01-27T15:51:00","review":"I initially had some concerns with lights not turning on in the hallway near my unit, but that has been fixed.  I often have shipments delivered and the front office has helped with getting my shipments to my unit.  They have even dropped off boxes into my unit for me.  I appreciate the customer service.","source":"Google","submissionTime":"2020-09-23T00:00:00","userName":"Meegan H."},{"reviewId":"15a9e06e-cb4a-4689-8942-35d25c8e80c4","range":0,"rating":5,"reply":"Thank you for the kind words, Hugo. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\r\n","replyTime":"2020-09-23T11:37:00","review":"Agent from New jersey was great and very helpful.","source":"Google","submissionTime":"2020-09-22T00:00:00","userName":"Hugo L."},{"reviewId":"42ba8e9a-0cb6-43ab-8175-3235ee53055b","range":0,"rating":5,"reply":"Titus, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service and happy to hear you had a great experience with Adrian. Stop by the office if you need anything. ","replyTime":"2020-09-14T15:12:00","review":"Thank you Mel!! Adrian here got the hookup! For a great price! Thanks alot for the great assistance and incredible customer service!! Manger was of great assistance and answered all question!","source":"Google","submissionTime":"2020-09-18T00:00:00","userName":"Titus V."},{"reviewId":"45680604-c06c-4d4b-b4b0-3661f4fbecad","range":0,"rating":5,"reply":"Hi E., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mel and Madeline! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.\n","replyTime":"2020-09-15T12:24:00","review":"Recently had a great experience working with both Mel and Madeline in a Denver Colorado location. Firmly believe people buy from people and both employees went out of their way to earn my business. Both exhibited true professionalism and a willingness to go the extra mile. During our current challenging times, it was a pleasure to work with them both. \n\nEric \nDenver, CO","source":"Google","submissionTime":"2020-09-14T00:00:00","userName":"E. T."},{"reviewId":"c86e358c-241a-43ec-a26a-1e8c369bda21","range":0,"rating":5,"reply":"Hi Michael, our team really appreciates you taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mel! Thanks for taking the time to let him know you appreciate him. Give us a call at 888-STORAGE if you need anything else!","replyTime":"2020-09-11T14:22:00","review":"Mel from extra space is the man. Good spirited, healthy and positive energy from the start. The guy really looks out for his customers like they’re blood. Look, when you’re storing you stuff for cash, it’s never fun. He made the experience exponentially better. So thank you. Hope you see this Mel. \nThank you dearly.","source":"Google","submissionTime":"2020-09-11T00:00:00","userName":"Michael R."},{"reviewId":"0fc2caea-bfa9-4d41-8735-bbbab0b008d2","range":0,"rating":5,"reply":"Thanks, Lonetta. We are thrilled you had a great experience with Mel! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.","replyTime":"2020-09-10T18:57:00","review":"Mel did a great job assisting me with my storage needs!!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Lonetta A."},{"reviewId":"a794ad80-11e1-4a58-a6be-8843070126c0","range":0,"rating":5,"reply":"Thank you for the review. We're so glad Mel could meet your storage needs. Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.","replyTime":"2020-09-11T11:26:00","review":"I received excellent customer service at this location.  Mel was informative and very helpful in my set up!!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Toots &."},{"reviewId":"17df018a-153a-43b9-a988-d64d5507fda0","range":0,"rating":5,"reply":"Thank you for the excellent rating, Andrea! We're happy we were able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.","replyTime":"2020-09-11T11:28:00","review":"Easy online rapid rent/set up process - space was ready to go early the next morning with a lock and instructions on how to access included. Thank you for making this a quick and seamless process!","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Andrea D."},{"reviewId":"e7182295-5e24-4b65-bed8-c494be39c7f5","range":0,"rating":5,"reply":"Thank you for the excellent rating, Abby! We're happy Mel was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-STORAGE.","replyTime":"2020-09-11T11:59:00","review":"Mel was very helpful. Place was super clean. Very smooth process","source":"Google","submissionTime":"2020-09-10T00:00:00","userName":"Abby M."},{"reviewId":"aa6b1df4-9b2f-43c7-8aa5-336aadb93821","range":0,"rating":5,"reply":"Thanks for taking the time to leave us a review, Katina! We are so glad we could meet your storage needs. Let us know if we can?do anything else to?assist you!? ","replyTime":"2020-09-02T10:55:00","review":"Fast and easy same-day reservation. Great deal and friendly service.","source":"Google","submissionTime":"2020-09-01T00:00:00","userName":"katina b."},{"reviewId":"9884eba8-23f0-429c-8339-96f48ce8738c","range":0,"rating":5,"reply":"Thank you, Martha! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience with Mel reflects that! Don't hesitate to reach out if you need anything!? \n","replyTime":"2020-08-29T12:30:00","review":"Mel was great, efficient, clear and patient while preparing contracts and showing me the facility. The facility is clean and well lighted.","source":"Google","submissionTime":"2020-08-28T00:00:00","userName":"martha g."},{"reviewId":"211a7c54-3eee-4079-b33e-bc7e3a3cf2c4","range":0,"rating":5,"reply":"Thanks, Nadia. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out if you need anything!? ","replyTime":"2020-08-27T15:38:00","review":"excellent service and great prices! wonderful location. nice and spacious.","source":"Google","submissionTime":"2020-08-27T00:00:00","userName":"Nadia S."},{"reviewId":"0794bede-3f1f-44c0-b658-8b80abec7f67","range":0,"rating":5,"reply":"Hi Sandra, we're glad Mel was able to help! Stop by the office if you need anything. \n","replyTime":"2020-08-26T13:27:00","review":"Thanks Mel!!","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Sandra W."},{"reviewId":"7e1877d2-dd7c-4650-8612-3daa9c3fb254","range":0,"rating":5,"reply":"Thank you for the kind words, Patricia Jimenez! We're committed to providing excellent customer service. We're glad Mel was helpful and courteous! Don't hesitate to reach out if you need anything! \n","replyTime":"2020-08-26T13:20:00","review":"Had great customer service at this location!!  Mel was helpful and courteous!","source":"Google","submissionTime":"2020-08-26T00:00:00","userName":"Patricia J."},{"reviewId":"70cdf784-0186-4b2f-8852-3f3589410a9e","range":0,"rating":5,"reply":"Thank you for the review, Alexander! We pride ourselves on having a friendly, accommodating staff and are so happy Giovani and Maddie were able to assist you! Feel free to reach out at any time at 888-STORAGE.","replyTime":"2020-08-25T15:35:00","review":"Giovani and Maddie both did a wonderful job helping me get a space . Everything was clean and they were very polite . Thanks a lot! Cheaper than cube smart !","source":"Google","submissionTime":"2020-08-25T00:00:00","userName":"Alexander K."},{"reviewId":"fd081b4c-2214-4de9-ac69-85acfee77c88","range":0,"rating":5,"reply":"Thanks for taking the time to leave your feedback, Karen! We are so glad Mel could meet your storage needs. We really appreciate the recommendation as well as the 5-star review! ","replyTime":"2020-08-24T08:15:00","review":"Great experience renting here!! Mel was an absolute pleasure to work with and made our experience trouble free!  I’d highly recommend renting here.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Karen W."},{"reviewId":"d085c473-a19d-4a7f-aa3c-58ac97c3b987","range":0,"rating":5,"reply":"Thank you, Jarred! It's wonderful to hear you had a great experience with Mel and want you to know that we are here to assist you with any further storage needs! Give us a call at (303) 703-3802 if anything comes up!","replyTime":"2020-08-24T08:13:00","review":"My experience with extra space storage is always fabulous. Whenever I need a storage during my move they always have the best service. Thanks Mel for another great experience.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Jarred S."},{"reviewId":"6bfa4aa0-7ee5-4df9-8ec3-cc02ea6c53d4","range":0,"rating":5,"reply":"Our team appreciates your positive rating, Kat! We're glad Mel was very professional. Thank you for recommending Extra Space Storage and please let us know if you have any questions. ","replyTime":"2020-08-24T08:08:00","review":"Great Storage Space very clean. Mel was very professional  and help me threw the whole process and made things simple and fast! I would recommend this storage facility to everyone very organized.","source":"Google","submissionTime":"2020-08-22T00:00:00","userName":"Kat R."},{"reviewId":"d0e81dc3-2963-4c4d-9f38-9c715c303745","range":0,"rating":5,"reply":"Thank you for the review, Michele! We're happy Mel was able to provide an easy rental experience. Please let us know if you need anything!","replyTime":"2020-08-18T11:57:00","review":"Mel was very friendly and professional!  Moving in was a breeze.","source":"Google","submissionTime":"2020-08-17T00:00:00","userName":"Michele K."},{"reviewId":"ccaed54e-282c-4346-a902-d6bc83cdbaab","range":0,"rating":5,"reply":"Thank you for taking the time to leave a positive rating, Elizabeth. We are thrilled to hear Jan was very knowledgeable and answered all your questions. Please stop by the office if you have any questions. ","replyTime":"2020-08-12T08:27:00","review":"Quick call back. Wonderful service. Feel very comfortable storing my stuff here. Jan was very knowledgeable and answered all my questions! Thank you!!","source":"Google","submissionTime":"2020-08-11T00:00:00","userName":"Elizabeth H."},{"reviewId":"9ae203af-480d-4789-9218-36806f41ceb9","range":0,"rating":5,"reply":"Thanks for the positive review, J.!  We work hard to keep our facilities safe and clean for our customers. Please stop by the office or give us a call if there is anything else we can do for you.","replyTime":"2020-08-07T12:04:00","review":"This is the best storage place I’ve ever used. Extremely clean and secure. Very professional staff and easy to work with. Couldn’t be more pleased with my experience there.","source":"Google","submissionTime":"2020-08-07T00:00:00","userName":"J. F."},{"reviewId":"7ee99641-5f91-40f0-8d0e-92973e06eac5","range":0,"rating":5,"reply":"Hi Lawona, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 703-3802 or stop by the office if you need anything!\n","replyTime":"2020-08-05T12:07:00","review":"Friendly service","source":"Google","submissionTime":"2020-07-25T00:00:00","userName":"Lawona C."},{"reviewId":"afec88a1-09b9-4dca-9359-e4cbe572f407","range":0,"rating":5,"reply":"Thank you for your positive feedback, Paul. We're thrilled you had a great experience with Extra Space Storage. Our team appreciates you! ","replyTime":"2020-07-22T12:28:00","review":"From the website that was well designed and easy to use to the intake done at the storage facility, that was done in courteous, friendly and professional manner, overall it was an excellent experience.","source":"Google","submissionTime":"2020-07-21T00:00:00","userName":"Paul B."},{"reviewId":"ece16594-5357-4f1f-9b99-8086e44e4a45","range":0,"rating":5,"reply":"Thank you for your feedback, Carlos! Providing renters with clean facilities and great service is important to us. We're glad Mel was able to meet your storage needs. Don't hesitate to reach out if you need anything!","replyTime":"2020-07-19T12:20:00","review":"I was greeted by a gentleman named Mel who was very polite, very to-the-point and helped me find my unit and get everything set up as quickly as possible. Go Mel! Clean facility as well.","source":"Google","submissionTime":"2020-07-18T00:00:00","userName":"Carlos E."},{"reviewId":"5e3d89fa-73fe-4b32-b1f5-1be82fc5e00d","range":0,"rating":5,"reply":"Thanks, Maze! We're so happy you had a positive experience renting with Mel! Please stop by the office or give us a call if there is anything else we can do for you. ","replyTime":"2020-07-19T12:31:00","review":"Mel was great help. Made our move nice and easy!","source":"Google","submissionTime":"2020-07-18T00:00:00","userName":"maze g."},{"reviewId":"1d33ca78-4ce1-46c3-9371-f055079793b7","range":0,"rating":5,"reply":"Thank you for the kind remarks, Tokerscorner! We're so happy to hear Gio was able to make your moving process easier and that we have your recommendation! Thank you for choosing Extra Space!","replyTime":"2020-07-05T08:59:00","review":"Thank you Gio for making the moving process for us real easy from the start to beginning I appreciate your work and everything that you do for the company I’ll recommend more peopl to go to you for storage needs stay blessed man!","source":"Google","submissionTime":"2020-07-04T00:00:00","userName":"Tokerscorner _."},{"reviewId":"3853dec8-88b4-42d1-aa3d-f96438fb5e79","range":0,"rating":5,"reply":"Thank you for your kind words, Alexis! It sounds like you had a wonderful experience with Gio and we are so happy to hear about it! Thank you for taking the time to give him a shout out and letting us know! Please call us at 888-STORAGE if you need any future assistance.","replyTime":"2020-07-03T17:10:00","review":"Today I was at my storage unit trying to rearrange my things. While I was gathering things from the hallway I noticed Gio walking through the unit as well. He approached me with a light hearted personality that really made me feel comfortable while we had a lovely conversation. I just wanted to come here and express how attentive Gio is. I really recommend working with him if you visit.","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"Alexis Z."},{"reviewId":"d45ef33e-d5a3-405a-8dbd-40b40052ba6b","range":0,"rating":5,"reply":"Hi Kayla, thank you for taking the time to leave your feedback! We are thrilled to hear that you had such a positive experience with Giovani! We certainly appreciate the 5-star review!","replyTime":"2020-07-03T17:15:00","review":"So I had the best experience here! The guy I met Giovani, was the best he helped my daughter and I rent out a storage and some laughs.  Over all best","source":"Google","submissionTime":"2020-07-03T00:00:00","userName":"kayla b."},{"reviewId":"65484e7f-364d-44f7-8614-8b8766c2db8b","range":0,"rating":5,"reply":"We’re thrilled you had a 5-star experience at Extra Space Storage, Aaron! Please let us know if there’s anything else we can do to assist you with your storage needs. ","replyTime":"2020-06-27T10:57:00","review":"Gio! Thank you for helping me with my storage needs i had a blast RENTING STORAGE! WHO WOULD HAVE KNOWN!  But thanks again\"PLAYER PLAYER FROM THE HIMALAYER\"","source":"Google","submissionTime":"2020-06-26T00:00:00","userName":"Aaron S."},{"reviewId":"80de7e7a-616e-4ce1-934f-a5c9c94daaf5","range":0,"rating":5,"reply":"Hi, Jose De La. Thank you for the rating! We're thrilled you had a great experience with Gio. Our team is happy to help! ","replyTime":"2020-06-24T17:57:00","review":"Got an amazing help from Gio. Made my experience so much easier.","source":"Google","submissionTime":"2020-06-24T00:00:00","userName":"Jose D."},{"reviewId":"9ab043ac-7824-44b8-83ba-cf0b6e0c6f24","range":0,"rating":5,"reply":"Hi Bill, we're glad Durrell was able to provide easy access and was very helpful! Let us know if we can?do anything else to?assist you!? Our team is happy to help!\n","replyTime":"2020-05-14T13:29:00","review":"Great experience today at Extra Space Storage in Denver.  We went to handle a small roofing project and Durrell Middleton, the store manager, was there to get us access to anything we needed and was very helpful.  Appreciate it Durrell!\n\nBill\nSpartan Restoration","source":"Google","submissionTime":"2020-05-07T00:00:00","userName":"Bill W."},{"reviewId":"7807beb4-6c3a-4277-9616-5fa084353941","range":0,"rating":5,"reply":"Thank you for the excellent rating, Jayda! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage!","replyTime":"2020-05-15T09:12:00","review":"I want to thank Chris at extra space storage for great customer service . he was a real big help for the last couple of months especially during the pandemic. I would greatly recommended. Extra space storage off of Decker blvd. To any and everyone. Thanks Chris and Extra space storage you guys are a class act.","source":"Google","submissionTime":"2020-05-04T00:00:00","userName":"Jayda M."},{"reviewId":"0863cf25-77ae-4ef9-bb22-4dd860cb02b3","range":0,"rating":5,"reply":"We are happy to hear your rental process was fast and easy, Alex. We're committed to providing excellent customer service. Let us know if we can do anything to assist you! \n","replyTime":"2020-03-19T10:08:00","review":"The process was fast and easy. Great customer service and moving into the storage unit was easy!","source":"Google","submissionTime":"2020-03-18T00:00:00","userName":"Alex H."},{"reviewId":"26274600-aee1-4770-8191-981c04db2a9d","range":0,"rating":5,"reply":"Thank you so much for your kind words, Marilee. We really appreciate you taking the time to share your experience with us. Thank you for choosing Extra Space.  \n","replyTime":"2020-03-19T08:49:00","review":"The experience and knowledge Mr Middleton brings to the table helped me make wise decisions in choosing this location.  Hands down the BEST!  Thank you Durrell!","source":"Google","submissionTime":"2020-03-18T00:00:00","userName":"Marilee R."},{"reviewId":"3d3ac769-537f-410b-a809-51b91dacba3b","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Bob! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Toby got you the best rate possible for your storage needs. Stop by the office if you need anything. ","replyTime":"2020-03-18T10:06:00","review":"Toby was really friendly and helpful and got me the best rate possible for my storage needs.","source":"Google","submissionTime":"2020-03-16T00:00:00","userName":"Bon O."},{"reviewId":"50932b97-9607-4758-9c23-779636e0b756","range":0,"rating":5,"reply":"Hi Curtid, we're glad Durrell was very polite and straight to business. We're committed to providing excellent customer service. Stop by the office if you need anything. ","replyTime":"2020-03-16T16:57:00","review":"Durrell was very polite and straight to business. Couldn't ask for better customer service !","source":"Google","submissionTime":"2020-03-14T00:00:00","userName":"Curtid H."},{"reviewId":"7284dd9b-456c-41a9-833b-89b32da2b1cc","range":0,"rating":5,"reply":"It's great to hear from you, Joan! We're committed to providing excellent service and we're glad you had a positive experience renting with our team! Give us a call at (303) 703-3802 if you need anything.","replyTime":"2020-03-10T18:49:00","review":"Great storage place ?? with great people!","source":"Google","submissionTime":"2020-03-10T00:00:00","userName":"Joan A."},{"reviewId":"659c435c-ed0c-4d9d-9f72-723da8639804","range":0,"rating":5,"reply":"Hi M, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Let us know if we can do anything to assist you! ","replyTime":"2020-03-09T13:25:00","review":"Great facility. Always seems clean and well maintained and staff is very accommodating. They make it easy to rent one (or two) units!","source":"Google","submissionTime":"2020-03-09T00:00:00","userName":"M E."},{"reviewId":"27c994bb-83ad-4305-a9f9-096e85cffe32","range":0,"rating":5,"reply":"Hi Matt, thank you for your review. We're glad Durrell was extremely helpful and got you a great deal on a unit! Thank you for choosing Extra Space.  \n","replyTime":"2020-03-09T16:41:00","review":"I've been looking into getting a storage unit since moving out of my house and wasn't finding reasonable prices until I went to Extra Space Storage. Durrell was extremely helpful and ended up getting me a great deal on a unit!","source":"Google","submissionTime":"2020-03-09T00:00:00","userName":"Matt W."},{"reviewId":"a3cad515-bb77-49d9-ad71-94d41cb8678c","range":0,"rating":5,"reply":"Hi Brittany, we're glad our team was able to help! We are happy to hear your rental process was quick and easy. \nWe know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!  \n","replyTime":"2020-03-04T12:58:00","review":"Super Super helpful! Quick, easy and convenient.. they had all the right tools to make  the move easy. Thank you","source":"Google","submissionTime":"2020-03-03T00:00:00","userName":"Brittany Y."},{"reviewId":"163e0a25-dbeb-4cd3-9f07-2392a4efa140","range":0,"rating":5,"reply":"Thanks for sharing your thoughts, Micah! We're pleased to hear Durrell went the extra mile to ensure your storage needs were met! Your recommendation means a lot to us! Stop by our office if you need anything. ","replyTime":"2020-01-12T09:36:00","review":"Durrell at Extra Space Storage on Ulster is awesome! He was extremely helpful and definitely went the extra mile to assist me with my storage unit today. Can't recommend this location enough!","source":"Google","submissionTime":"2020-01-11T00:00:00","userName":"Micah A."},{"reviewId":"6892bb5d-ee20-4883-89c7-2f3ea1187d9b","range":0,"rating":5,"reply":"Thank you for your feedback, James! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage! \n\n","replyTime":"2020-01-09T09:22:00","review":"5 stars! Highly recommend. Impressed with the facility, very clean and secure. Customer service is exceptional. Staff is well trained, friendly, and helpful.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"James L."},{"reviewId":"3e87fd5c-614b-4506-b67b-139a0907dc2f","range":0,"rating":5,"reply":"Thank you for the kind words, Bernadette! We're committed to providing excellent customer service and are thrilled to hear your experience with Mr. Durrell reflects that. Stop by the office if you need anything.  \n\n","replyTime":"2020-01-09T14:46:00","review":"Mr Durrell is AWSOME his customer service is above and beyond this is the place to rent storage if you need trouble\nfree assistance.","source":"Google","submissionTime":"2020-01-09T00:00:00","userName":"Bernadette M."},{"reviewId":"df715c8f-ef7c-48a4-8d7a-e81c8a7e69bf","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Marjii! Our team in Denver works hard to make every customer's experience positive. Give us a call at (303) 703-3802 if you need any future assistance.","replyTime":"2020-01-08T17:06:00","review":"Excellent staff!","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Marjii M."},{"reviewId":"0c82c1b2-7141-48c3-ab1a-b9506b4b5c38","range":0,"rating":5,"reply":"Kamau, your recommendation means the world to us! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 703-3802 or stop by the office if you need anything.","replyTime":"2020-01-08T17:57:00","review":"Excellent service! I'd highly recommend it to anybody.","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Kamau W."},{"reviewId":"8b2cb0b0-5dfa-4924-a71a-51ce52be2667","range":0,"rating":5,"reply":"Thank you for the kind words, Cameron! We're committed to providing excellent customer service. Stop by the office if you need anything.  \n","replyTime":"2020-01-09T07:14:00","review":"Outstanding customer service!","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Cameron W."},{"reviewId":"87472042-4cba-47d1-9f8a-c28d800e951c","range":0,"rating":5,"reply":"Hi Tania Smith, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team was able to help. Stop by the office if you need anything.  \n","replyTime":"2020-01-09T07:16:00","review":"Love this place nice and clean, new staff member very helpful!","source":"Google","submissionTime":"2020-01-08T00:00:00","userName":"Tania S."},{"reviewId":"59ba7d0c-d4b5-4422-be74-8e0c60147383","range":0,"rating":5,"reply":"Thanks for choosing Extra Space, T! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (303) 703-3802 if you need anything. Our team is happy to help with any of your storage needs!","replyTime":"2019-12-31T07:38:00","review":"I used this location because of a recommendation from friends and so far I am pleased with the service and the professionalism. I had an issue with my lock and I recieved a call to come and take care of it which made me happy to know that this company cares about my property as much as I do!!!!!","source":"Google","submissionTime":"2019-12-30T00:00:00","userName":"T A."},{"reviewId":"3ae11e1b-6424-4194-a30e-91825aa5416e","range":0,"rating":5,"reply":"Hi Rita, thank you for the feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! Stop by our office if you need anything in the future.","replyTime":"2019-12-29T08:59:00","review":"I went in to speak with Mr Dan Madera to ask about space sizes. Mr Dan Madera was very helpful and knowledgeable about what ExtraSpace offered and he also told me about the many moving items that are carried in your store.","source":"Google","submissionTime":"2019-12-28T00:00:00","userName":"rita l."},{"reviewId":"3cb03233-3ca4-474a-abf9-ac9f9c9084ba","range":0,"rating":5,"reply":"Hi Eddie, thanks for the feedback! We are thrilled to hear your experience with Daniel was positive and are always here to help with your storage needs! Give us a call at (303) 703-3802 or stop by the office if you need anything.","replyTime":"2019-12-19T14:50:00","review":"Staff member Daniel helped gf with storage questions and unit sizes. Thanks for making sure we got the right size. You the man.","source":"Google","submissionTime":"2019-12-19T00:00:00","userName":"Eddie J."},{"reviewId":"ca726769-e8c6-48aa-a557-88bf8b5b683e","range":0,"rating":5,"reply":"Thank you so much for your kind words, Brett. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad our team gave you a tour of the facility. Let us know if we can do anything to assist you! \n\n","replyTime":"2019-12-07T12:38:00","review":"Great experience when purchasing a storage unit. Very friendly and more than willing to give a tour of the facility.","source":"Google","submissionTime":"2019-12-07T00:00:00","userName":"Brett R."},{"reviewId":"4c9e26a1-92ea-43f3-b8e8-940ee445ebb8","range":0,"rating":5,"reply":"Thank you for the kind words, Abdellah. We're glad Daniel made everything easy for you! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance.\n","replyTime":"2019-11-30T11:22:00","review":"Daniel was a fantastic man. He made everything easy for me. Thank you","source":"Google","submissionTime":"2019-11-30T00:00:00","userName":"Abdellah J."},{"reviewId":"bb11c3c1-5ce0-4fca-90e2-720d7b1f06e8","range":0,"rating":5,"reply":"Hi Kelly, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are happy to hear the initial process was a breeze! Let us know if we can do anything to assist you!\n","replyTime":"2019-11-30T12:12:00","review":"Easy peasy! The storage space is clean and the initial process was a breeze!","source":"Google","submissionTime":"2019-11-30T00:00:00","userName":"Kelly E."},{"reviewId":"a5d8d110-e380-424b-8ad1-f43d8751ecf5","range":0,"rating":5,"reply":"This is great feedback Adam, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!","replyTime":"2019-11-29T13:05:00","review":"Great service","source":"Google","submissionTime":"2019-11-29T00:00:00","userName":"Adam E."},{"reviewId":"6a3158ed-4702-4666-9018-d2641efd89a2","range":0,"rating":5,"reply":"Jose, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Welcome to Extra Space Storage!","replyTime":"2019-11-14T10:43:00","review":"Jan has always been very nice and  courteous to myself and my wife and the  facility is always nice and clean. We were looking to downsize our unit and Jan helped us figure out what will suit us best for our needs which was a big help!","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"jose t."},{"reviewId":"b2ee05f0-2b19-4b72-8f53-c0dc3c1bb95f","range":0,"rating":5,"reply":"LPS - Summer Studios, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything.","replyTime":"2019-11-14T12:27:00","review":"Wonderful storage facility! Great location very clean, super easy check in, Asst Manager Daniel was very helpful! Highly reccomend!!","source":"Google","submissionTime":"2019-11-14T00:00:00","userName":"LPS -."},{"reviewId":"9df8fce7-5e1c-4e63-a82b-f92ff8ec2555","range":0,"rating":5,"reply":"Hi Dustin, thank you for your review. We're glad Danial was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-10-23T13:10:00","review":"Danial helped me out a lot in a messed up situation. Drove out here from phx.","source":"Google","submissionTime":"2019-10-23T00:00:00","userName":"Dustin W."},{"reviewId":"2f0ec97d-90e7-40d9-ac52-a24cdeccbc98","range":0,"rating":5,"reply":"Thank you so much for your kind words, Laisa. We really appreciate you taking the time to share your experience with us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-10-16T09:28:00","review":"Great experience so far.  The facility is super clean, and the staff is friendly and happy to help.","source":"Google","submissionTime":"2019-10-15T00:00:00","userName":"Laisa C."},{"reviewId":"9de2baa3-d8ff-46b1-8f67-ab0f5b755ccb","range":0,"rating":5,"reply":"Thank you for the kind words, Beto! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!","replyTime":"2019-10-11T14:05:00","review":"very good service and friendly","source":"Google","submissionTime":"2019-10-11T00:00:00","userName":"Beto D."},{"reviewId":"1c812911-5356-4924-858a-4281f0f68ead","range":0,"rating":5,"reply":"Thanks, Kyle! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Kameryn was able to provide that for you! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!\n\n","replyTime":"2019-10-09T16:17:00","review":"Kameryn was very attentive and worked with me to get a unit that was to my liking. Very thorough in fees and understanding the rules. Clean and updated facility.","source":"Google","submissionTime":"2019-10-09T00:00:00","userName":"Kyle D."},{"reviewId":"c60daa84-bcf8-4035-a2a4-7cde713df04b","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Bobbi! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!","replyTime":"2019-10-08T16:16:00","review":"Great and friendly staff","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"Bobbi E."},{"reviewId":"cc48c800-14c6-483c-8494-accce243c6ae","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, John! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.","replyTime":"2019-10-08T16:17:00","review":"Love the staff here very friendly very clean place i feel safe leaving my stuff here","source":"Google","submissionTime":"2019-10-08T00:00:00","userName":"John E."},{"reviewId":"33c16abf-1afa-4e32-8418-bf1d6237db60","range":0,"rating":5,"reply":"Hi Bradley, thank you for your review. We're glad Danielle made it quick and easy! Stop by the office if you need anything.\n","replyTime":"2019-09-26T12:47:00","review":"Actually had a unique issue of reserving a unit in another state and the assistant manager Danielle made it quick and easy! I was able to reserve the exact size I was looking for with the best quoted price. \n\nI was out and back on the road in under 30 minutes. Thanks Daniel!","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"Brad H."},{"reviewId":"4058b753-683e-4122-a8ea-37d548a2bc31","range":0,"rating":5,"reply":"Bethany! We're glad to hear that you had a positive experience with us! Our team works hard to meet the expectations of our customers, so we're thrilled to hear we hit the mark for you! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (303) 703-3802.","replyTime":"2019-09-27T16:09:00","review":"Fantastic, secure storage right in Denver! My boyfriend and I were in a bind and needed to store everything we own pretty last minute, and naturally we were nervous we wouldn?t find a safe, clean, and climate controlled place to keep our furniture. Turns out this storage facility is perfect! It?s on a very nice, quiet road and the manager Kameryn is incredibly kind and helpful. We would absolutely use this facility again in the future if we need to!","source":"Google","submissionTime":"2019-09-26T00:00:00","userName":"Bethany V."},{"reviewId":"3400fb61-0771-4b0d-82b5-418f45fe9b94","range":0,"rating":5,"reply":"Thank you for choosing Extra Space Storage, Jason! We're so glad to hear our team was able to meet your storage needs in a timely manner! Don't hesitate to reach out if you need any future assistance!","replyTime":"2019-09-22T09:38:00","review":"Getting everything started was quick and easy and the guy behind the counter was super friendly","source":"Google","submissionTime":"2019-09-21T00:00:00","userName":"Jason T."},{"reviewId":"622b7dea-59d0-4466-9084-9970c103f369","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I had a really great experience with the Assistant Manager Daniel. He was friendly, helpful and gave me all the information I needed. The tour of the facility was great. Daniel showed me different units, was knowledgeable and gave great advise to suit my needs and the units were super clean! Would totally recommend to anyone needing storage. The process was quick and painless :-)","source":"Google","submissionTime":"2019-09-19T00:00:00","userName":"Melissa B."},{"reviewId":"ec5c3ed4-0c71-425e-9e9f-17fab89bb52d","range":0,"rating":5,"reply":"Thank you for the kind words, Alex! We're committed to providing excellent customer service. We pride ourselves on having a friendly, professional staff and are thrilled to hear your experience with Kameryn reflects that.  We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!\n\n","replyTime":"2019-09-18T11:06:00","review":"Kameryn the storage manager providing me with the best customer service at this location. She is very friendly and very professional! Storage facility is very clean & easy access! Highly recommend 5 stars!! Thank You Kameryn!","source":"Google","submissionTime":"2019-09-18T00:00:00","userName":"Alex P."},{"reviewId":"d92664da-c110-4889-991d-6a52dec8afe9","range":0,"rating":5,"reply":"We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Jake! \n\n","replyTime":"2019-09-07T07:46:00","review":"Quick response and overall great location!","source":"Google","submissionTime":"2019-09-05T00:00:00","userName":"jake a."},{"reviewId":"65e602f3-287e-4397-b8cb-5f14cf467dc7","range":0,"rating":5,"reply":"Hi Irene, we're glad our team was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!\n \n","replyTime":"2019-09-03T17:20:00","review":"I've used Extra Space for a year and each encounter I experienced with staff was courteous and helpful. When I moved in my unit was clean and I left it clean as well. I would recommend Extra Space to anyone needing storage. Thank you","source":"Google","submissionTime":"2019-09-03T00:00:00","userName":"Irene P."},{"reviewId":"0ba015f0-218b-4a22-98fb-3edc158b6181","range":0,"rating":5,"reply":"Thank you for the kind words, Ryan! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-09-01T12:36:00","review":"Great service! Clean location!","source":"Google","submissionTime":"2019-08-31T00:00:00","userName":"Ryan R."},{"reviewId":"fea1ecca-b37c-492e-a7e9-66014f588e75","range":0,"rating":5,"reply":"Thank you for taking the time to leave your feedback, Harvey! We pride ourselves on having a professional, helpful staff and are thrilled to hear your experience with Daniel reflects that. We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-08-29T13:16:00","review":"If professionalism fused with thoroughness, they would probably become the  staff  of ExtraSpace Storage. According to the business card in my brochure, I believe that staff member name was Daniel. Anyways, to be honest, prior to meeting Daniel from ExtraSpace, I was feeling a bit uneasy since I've  read and heard about some of the \"horror stories\" regarding renting a storage unit. I even saw a few \"Storage War\" episodes (spoiler alert.. Most episodes of Storage War were staged to some extent). Surprisingly, after I met Daniel, and also,  after I was able to ask like.. a dozen questions..(most questions were just about procedures) Daniel took the time, effort, an enthusiasm to thoroughly addressed/elaborate my concerns, I now have a much better understanding of how the industry works and simple enough, like most contracts one enter., If both sides stick to their promises in the contract, there should be no problem .. and I truly sincerely feel that Daniel/ExtraSpace was also sincerely helpful, fair and honest. Also, I was very surprised of how merticulously clean and organized the whole establishment is (probably because it's new.. or at least it looks new to me). To summarize, I would say my experience with the staff and the company has been quite delightful. 5 stars from me.. I can't really think of any.. complaints... or suggestions for improvement.. or anything of those nature. I'd say .. go check it out for yourself and always DYOR! gl!","source":"Google","submissionTime":"2019-08-29T00:00:00","userName":"Harvey P."},{"reviewId":"b8a4a65e-6584-40a3-86a9-5eebb26fbd58","range":0,"rating":5,"reply":"Thank you for your kind words, Quincy. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad Daniel was able to help you figure out everything you needed to know. Thanks for letting us help with your storage needs.","replyTime":"2019-08-28T16:14:00","review":"This location has to be one of the best. I walked in lost and worries and walked out refreshed, feeling secure and happy as ever!  Even though this was not the specific Extra space location that I had a storage space at. The assistant manager Daniel Madera took his time to help me figure out everything I needed to know and that concerned me about my personal posestions! Thanks again to everyone at Extra Space Storage!","source":"Google","submissionTime":"2019-08-28T00:00:00","userName":"Quincy E."},{"reviewId":"fa1ca465-df6d-4983-9734-a18b2513a3e7","range":0,"rating":5,"reply":"Hi June, thank you for your review. We're glad Daniel was able to help get you set up with our storage unit! Stop by the office if you need anything.","replyTime":"2019-08-27T13:02:00","review":"Daniel was great in getting us set up with our storage unit!!!!","source":"Google","submissionTime":"2019-08-26T00:00:00","userName":"June B."},{"reviewId":"f389013b-fc03-41d5-a2cc-7a23fb82a2c0","range":0,"rating":5,"reply":"Hi Michael, thank you for your recommendation! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kameryn! Stop by our office if you need anything! ","replyTime":"2019-08-22T17:17:00","review":"Kameryn,  the site manager, was eager to help meet my needs with finding a suitable storage unit. She was really friendly and attentive. I got a great special and would highly recommend this safe and accessible location!","source":"Google","submissionTime":"2019-08-22T00:00:00","userName":"Michael S."},{"reviewId":"b9a27334-a34a-4e20-89ad-d0ba1017e02f","range":0,"rating":5,"reply":"Thank you for the kind words, Lauren! We're committed to providing excellent customer service. We're glad Kameryn was able to help. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-08-18T08:03:00","review":"Great prompt service. Kameryn was great. Highly recommend.","source":"Google","submissionTime":"2019-08-17T00:00:00","userName":"Lauren M."},{"reviewId":"3db71d42-0b5d-405f-b331-0f09a3477c2d","range":0,"rating":5,"reply":"Welcome to Extra Space Storage, Sharon! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!","replyTime":"2019-08-17T08:19:00","review":"Rented a space today and give this facility a high rating. It was clean well organized and priced fairly. Richard the manger helped me today, he was friendly, very helpful and knowledgeable","source":"Google","submissionTime":"2019-08-15T00:00:00","userName":"Sharon F."},{"reviewId":"a315ea2b-2abb-438d-9c70-4a1450e89a12","range":0,"rating":5,"reply":"Thank you for the kind words, Jamie! We're committed to providing excellent customer service. We're glad Kathryn was able to help and gave you a grand tour. Let us know if we can do anything to assist you!\n","replyTime":"2019-07-30T09:50:00","review":"Great customer service, quick and easy, very informative staff and a fantastic location!! Kathryn Rojas.. store manager was more than helpful, got us in and out quick , and gave us the grand tour. Thank you Kathryn and Extra Space employees, great job!!","source":"Google","submissionTime":"2019-07-29T00:00:00","userName":"Jamie K."},{"reviewId":"8bb3e377-df84-4f5c-b073-f7df5251a96c","range":0,"rating":5,"reply":"Hi Michael, we're glad our team was able to help! We're committed to providing excellent customer service. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Let us know if we can do anything to assist you!\n","replyTime":"2019-07-04T12:54:00","review":"Extremely helpful and courteous service.  Facility is clean and competitively priced.  Thanks!","source":"Google","submissionTime":"2019-07-03T00:00:00","userName":"Michael L."},{"reviewId":"13b225d9-0cfa-4188-9db2-104ed8c59c59","range":0,"rating":5,"reply":"Thank you so much for your kind words, Erika. We really appreciate you taking the time to share your experience with us. We're glad our team was able to help. Thanks for recommending Extra Space Storage!\n","replyTime":"2019-06-30T11:07:00","review":"We've rented storage space  here twice and had good experiences both times. The staff is helpful and the place is always very clean. Highly recommended.","source":"Google","submissionTime":"2019-06-29T00:00:00","userName":"Erika W."},{"reviewId":"ecccbfc3-4a62-4035-9b9e-66cd64ce229d","range":0,"rating":5,"reply":"Hi Elizabeth, thank you for your review. We're glad Jan was able to help! Don't hesitate to reach out if you need anything!\n","replyTime":"2019-06-22T14:44:00","review":"Jan was so pleasant! Thanks","source":"Google","submissionTime":"2019-06-22T00:00:00","userName":"Elizabeth S."},{"reviewId":"829127ba-d119-450a-951b-3722bd21f4d9","range":0,"rating":5,"reply":"Thank you so much for your kind words, Darzelle. We really appreciate you taking the time to share your experience with us. We're glad Jan was able to help. We're committed to providing excellent customer service. Let us know if we can do anything to assist you!\n\n","replyTime":"2019-06-21T12:17:00","review":"I had the best experience while working with Jan Culver the assistance manager at the Extra Space Storage located at 2997 Ulster Street.  \nThe regional manager was also a REAL problem solver. He took the extra time to listen to my concerns and the poor experience I had with the site manager.  The site manager was rude, abrasive and very uncooperative. \n\nJan I appreciate the great customer service I received while working with you.\n\nThank you!","source":"Google","submissionTime":"2019-06-19T00:00:00","userName":"Darzelle E."},{"reviewId":"34ce3e56-bbae-4fe5-9c1f-780fe8217a58","range":0,"rating":5,"reply":"Hi Maryanna, we're glad our team was able to help! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Stop by the office if you need anything. \n","replyTime":"2019-06-17T11:22:00","review":"Great walk through with Kameryn. Clean facility, easily accessible with friendly staff!","source":"Google","submissionTime":"2019-06-15T00:00:00","userName":"MaryAnna F."},{"reviewId":"83319723-69a2-4316-ae95-0610c30d3f0b","range":0,"rating":5,"reply":"Hi Tyler, we're glad Kameryn was able to help! We are happy to hear your whole process was smooth and easy. Stop by the office if you need anything.","replyTime":"2019-06-17T11:31:00","review":"Kameryn (site manager) was great to work with.  The whole process was smooth and easy.","source":"Google","submissionTime":"2019-06-15T00:00:00","userName":"Tyler H."},{"reviewId":"a302cd65-3d15-4025-badc-7fe9a3c77b2f","range":0,"rating":5,"reply":"Hi Kathy, thank you for your review. We're glad our team was able to help! Let us know if we can do anything to assist you!\n","replyTime":"2019-05-31T13:10:00","review":"Staff was very cordial and helpful!","source":"Google","submissionTime":"2019-05-29T00:00:00","userName":"Kathy S."},{"reviewId":"739089cd-97b7-43da-8864-f777b5eee155","range":0,"rating":5,"reply":"Hi Sydney, we're glad Kameryn was able to help answer all your questions and walked you through everything. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Thanks for recommending Extra Space Storage!\n\n","replyTime":"2019-05-29T10:35:00","review":"Kameryn was an amazing help and answered all my questions while walking me through everything. Spacious clean storage units too, highly recommend","source":"Google","submissionTime":"2019-05-28T00:00:00","userName":"Sydney S."},{"reviewId":"3037d3be-0d2e-45af-b714-4b741e5f5832","range":0,"rating":5,"reply":"Hi Portia, we're glad Kameryn was able to help! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.\n","replyTime":"2019-05-25T17:16:00","review":"Awesome Kameryn Rojas Store Manager was very nice & helpful .??","source":"Google","submissionTime":"2019-05-25T00:00:00","userName":"portia b."},{"reviewId":"04dd1615-0984-46f6-a0cc-2d5d8e53998d","range":0,"rating":5,"reply":"Hi Robert, thank you for your review. We're glad our manager was able to help! Stop by the office if you need anything.\n","replyTime":"2019-05-23T11:47:00","review":"Great manager.  Very helpful.","source":"Google","submissionTime":"2019-05-20T00:00:00","userName":"Robert M."},{"reviewId":"83bd70b9-9930-46c4-bc0e-6e487c57bea4","range":0,"rating":5,"reply":"Hi Maddie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Thanks for letting us help with your storage needs.\n","replyTime":"2019-05-07T12:56:00","review":"The staff was extremely friendly and immediately took me to look at the unit I was interested in. The building and units are clean and organized. Happy to store my belongings here!","source":"Google","submissionTime":"2019-05-06T00:00:00","userName":"Maddie S."},{"reviewId":"1e7e3588-c782-49b6-837b-ab81e4db480e","range":0,"rating":5,"reply":"Thank you so much for your kind words, Wesley. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-05-06T16:07:00","review":"Awesome experience!","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Wesley O."},{"reviewId":"70d6377a-3f52-4a58-a6bd-ec9504b426f5","range":0,"rating":5,"reply":"Hi Karen, thank you for your feedback. We're glad Kameryn was able to help figure out what would work best! Stop by the office if you need anything.\n","replyTime":"2019-05-06T16:10:00","review":"Very courteous and straightforward. Kameryn worked with us to figure out what would work best.","source":"Google","submissionTime":"2019-05-04T00:00:00","userName":"Karen N."},{"reviewId":"873a1d25-4604-4916-a185-7e902a9ae109","range":0,"rating":5,"reply":"Thank you for your feedback, Valerie! We are happy to hear your rental process was fast and efficient! Thanks for letting us help with your storage needs.","replyTime":"2019-04-30T14:32:00","review":"Fast and effecient! Worked with my friend and I even though we were in different cities.","source":"Google","submissionTime":"2019-04-30T00:00:00","userName":"Valerie M."},{"reviewId":"221f0e61-7370-4dc6-b30f-39a2610a0f35","range":0,"rating":5,"reply":"Thank you for the kind words, Tadora! We're committed to providing excellent customer service. We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.\n","replyTime":"2019-04-30T14:31:00","review":"Fantastic customer service and tour-- very friendly staff. Storage spaces are surprisingly large for the price.","source":"Google","submissionTime":"2019-04-30T00:00:00","userName":"Tadora L."},{"reviewId":"01f50a8c-b81e-47ba-8492-93ce232ce07b","range":0,"rating":5,"reply":"Hi Ij, we're glad Kameryn was able to help! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Thank you for choosing Extra Space.\n\n","replyTime":"2019-05-02T12:57:00","review":"I looked at three different storage places and spoke with two more the day I rented my unit. Kameryn was by far the most genuine, knowledgeable, and ran the cleanest storage complex I?ve ever seen. I was going to wait a week but went ahead and rented that day just to make sure I didn?t miss out.","source":"Google","submissionTime":"2019-04-30T00:00:00","userName":"Ij D."},{"reviewId":"cf2c655b-c02a-4f31-b55f-e98c7479464b","range":0,"rating":5,"reply":"Thank you for your feedback, Calista! We are happy to hear your rental process was easy. Let us know if we can do anything to assist you!","replyTime":"2019-04-28T08:39:00","review":"Fast and easy process of renting a storage unit","source":"Google","submissionTime":"2019-04-27T00:00:00","userName":"Calista W."},{"reviewId":"b1bcde5b-f5c0-4504-9d62-9e076e45062a","range":0,"rating":5,"reply":"Hi Nick, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!","replyTime":"2019-04-22T17:00:00","review":"Impeccably clean. Everything works including all the doors and elevators.","source":"Google","submissionTime":"2019-04-22T00:00:00","userName":"Nick M."},{"reviewId":"4ee3dac2-09ee-4644-b676-471e553ba4e4","range":0,"rating":5,"reply":"Hi Robert, we're glad Jan was able to help! We pride ourselves on having a helpful and friendly staff. We're so glad to hear that you are happy with your experience with the safety and cleanliness of the facility. Stop by the office if you need anything.","replyTime":"2019-04-21T17:00:00","review":"Rented a small unit for summer storage for our university student.  Jan was super helpful and friendly.  We explained what we needed and she showed us options.  The facility is very clean, safe and has plenty of parking.  Location is a plus and the pricing is reasonable.  What more could you ask for?","source":"Google","submissionTime":"2019-04-20T00:00:00","userName":"Robert T."},{"reviewId":"c31bb169-3af2-47fc-8e00-468949572a82","range":0,"rating":5,"reply":"Hi Nidya, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thank you for being a loyal customer!","replyTime":"2019-04-16T17:00:00","review":"Good rates and clean space! Been using since 2016","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"nidya r."},{"reviewId":"d5337993-86d2-4f40-8d31-182048245871","range":0,"rating":5,"reply":"Kelly, we are so happy to hear that it was super easy to get set up and started! We're glad Kameryn was able to help. Thank you so much for choosing Extra Space Storage!","replyTime":"2019-04-16T17:00:00","review":"Super easy to get set up and started! Thanks so much to Kameryn for all the help!","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"Kelly P."},{"reviewId":"22b5e71f-d627-476e-9fe5-ce646615d454","range":0,"rating":5,"reply":"Hi Adam, we're glad Kameryn was able to help! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.","replyTime":"2019-04-16T17:00:00","review":"Kameryn Rojas was amazing and very helpful","source":"Google","submissionTime":"2019-04-15T00:00:00","userName":"Adam N."},{"reviewId":"dc4c8a40-8db7-4d02-aaa1-7f0ab96dc3d7","range":0,"rating":5,"reply":"Hi Ella, thank you for your kind words. We're glad Kameryn was able to help! Let us know if we can do anything to assist you!","replyTime":"2019-04-16T17:00:00","review":"Kameryn was super sweet and very nice in handling my first storage rental. She was clear in her communication and upbeat! Ask for her! Shes awesome!","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Ella Y."},{"reviewId":"3b3ddac1-10e7-4a24-ac1c-fca5b2aeddb7","range":0,"rating":4,"reply":"Thanks, Jennifer! We're pleased to hear it was super easy to rent a storage unit. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We pride ourselves on having a helpful and friendly staff. Stop by our office if you need anything in the future!","replyTime":"2019-04-16T17:00:00","review":"Super easy to rent a storage unit. Was in and out in under 15min. A little pricier than others but clean, friendly staff and efficient and great location for what I needed. Thank you!!!","source":"Google","submissionTime":"2019-04-12T00:00:00","userName":"Jennifer E."},{"reviewId":"24774898-3920-4f50-b04a-b4bca47dad29","range":0,"rating":5,"reply":"Thank you for the 5-star rating, Mark! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kameryn! We are here to help with any of your storage needs.","replyTime":"2019-04-09T17:00:00","review":"Smooth start up with ExtraSpace. Kameryn Rojas was super nice and helpful.","source":"Google","submissionTime":"2019-04-06T00:00:00","userName":"Mark M."},{"reviewId":"5239d8d3-bf19-44f9-b070-35b9c56530cf","range":0,"rating":5,"reply":"Thank you for the excellent rating, Eric! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Don't hesitate to reach out if you need anything!","replyTime":"2019-04-09T17:00:00","review":"Great facility! Convenient, clean, organized, and very friendly service. I?d rent a locker here again. Thank you for the friendly service with a smile today Jan!","source":"Google","submissionTime":"2019-04-03T00:00:00","userName":"Eric G."},{"reviewId":"7856d944-ef6b-4e5f-917c-962de5e01d51","range":0,"rating":4,"reply":"Thank you for leaving us a rating, Lauren! We?d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (303) 703-3802. Welcome to Extra Space Storage!","replyTime":"2019-04-02T17:00:00","review":"Excellent customer service","source":"Google","submissionTime":"2019-03-30T00:00:00","userName":"Lauren B."},{"reviewId":"7cecf9df-291e-42e7-a202-b31058d1d688","range":0,"rating":5,"reply":"Thank you so much for your kind words, Rachel. We really appreciate you taking the time to share your experience with us. We're so glad to hear that you are happy with your experience with the safety and cleanliness of the facility. We're glad to hear we were able to inform you almost immediately about your unit not being properly shut. Your recommendation to friends and family is the best compliment that we can receive!  Our team is happy to help.\n","replyTime":"2019-04-02T17:00:00","review":"I had a super great experience renting a unit from Extra Storage Space in Stapleton. Everyone working was super kind and knowledgeable. The site was super clean and felt very safe. At one point my unit wasn?t shut properly and they informed almost immediately. Would definitely recommend!","source":"Google","submissionTime":"2019-03-26T00:00:00","userName":"Rachel B."},{"reviewId":"f639f789-af7a-4a26-9585-2bfa1a9e3b72","range":0,"rating":4,"reply":"Thank you for the kind words, James! We pride ourselves on having a friendly staff. We're committed to providing excellent customer service. We're glad Cameron was able to help. Don't hesitate to reach out if you need anything!\n","replyTime":"2019-03-24T12:50:00","review":"Amazing service , friendly staff . Cameron did a fantastic job and she is the best","source":"Google","submissionTime":"2019-03-23T00:00:00","userName":"James R."},{"reviewId":"a2d262db-d23e-41d1-b645-3226fa5e160d","range":0,"rating":5,"reply":"Thank you for the kind words, Gr. We're thrilled Jan was able to find a solution to your storage needs! Our team is here to serve you, so give us a call at (303) 703-3802 if you need any future assistance. Thank you for choosing Extra Space!\n","replyTime":"2019-03-22T12:13:00","review":"Jan is very helpful & professional","source":"Google","submissionTime":"2019-03-21T00:00:00","userName":"gr b."},{"reviewId":"f99a0c36-a174-4f1f-82aa-530cfef49059","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"I needed to combine 2 units and move them both. Jan and Andy were both so incredibly helpful. They directed me how best to do it and were very accommodating. After a day of moving, I received a phone call from Jan soon after leaving the unit saying that we didn't properly lock it. I was able to return immediately to secure it. Jan has been helpful with my questions. Great experience all the way around.","source":"Google","submissionTime":"2019-02-27T00:00:00","userName":"Diana T."},{"reviewId":"65df58ce-707a-4c80-8c28-5c8d1857e20d","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"This place is run very well. A tight ship. Clean and great security practices. Front desk attendant Jan was very efficient and helpful.","source":"Google","submissionTime":"2019-02-21T00:00:00","userName":"Mortimer P."},{"reviewId":"f442c359-5538-4d8b-95d2-6227ab2113ca","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Spotless, easy, and super-secure. Very professional staff. Slightly pricier Stapleton location, but it benefits from the neighborhood spiffiness. Get the 1st-month-free deal.","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"Jeff T."},{"reviewId":"a97120f1-e9ca-42bf-aded-dd922b33f38e","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great service and very nice facility.","source":"Google","submissionTime":"2019-02-18T00:00:00","userName":"David V."},{"reviewId":"666f86d2-ccb6-44f4-9640-7ab2f186cae3","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great customer service, clean facility, and decent prices. Jan was very professional and customer-oriented, traits that are rare these days. I highly recommend this establishment.","source":"Google","submissionTime":"2019-02-10T00:00:00","userName":"Bob U."},{"reviewId":"738be566-87e9-4777-914a-b07979f0d94e","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jan was super helpful & courtesy addressing my needs today. Thanks!","source":"Google","submissionTime":"2019-01-28T00:00:00","userName":"brandon p."},{"reviewId":"7c2b356d-d562-455e-8575-7582506454f4","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"The building is very clean and the staff are very easy to work with. Any time I?ve had any questions they have helped me out. I even left my unit unlocked  accidentally and they have called me to let me know.  I would really highly recommend this place and Jan has been very helpful. Thanks again for everything.","source":"Google","submissionTime":"2019-01-28T00:00:00","userName":"Susan G."},{"reviewId":"fe853cac-f2a4-4812-a56d-4613319e1597","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Jan what awesome! Explained everything I needed to know, got me exactly what I wanted, and was very efficient in doing it. Thanks Jan.","source":"Google","submissionTime":"2019-01-22T00:00:00","userName":"David D."},{"reviewId":"2c3cf32d-9fcd-4d18-ad95-5f2cf3f23811","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"(Translated by Google) Thanks to Jan and Lorena!\n\n(Original)\nGracias a Jan and Lorena!","source":"Google","submissionTime":"2019-01-21T00:00:00","userName":"Lu C."},{"reviewId":"0ece82cd-07f1-4400-b445-68d2a7e7a199","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Great  customer  Service by J Culver made things nice and easy went through the process fast got things Handle","source":"Google","submissionTime":"2019-01-02T00:00:00","userName":"Darren D."},{"reviewId":"432c6d19-af24-4f29-8ee1-cd6b70cf777d","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Very nice employees","source":"Google","submissionTime":"2019-01-01T00:00:00","userName":"Tania C."},{"reviewId":"1c440eab-6d3d-4941-b679-12c26af21363","range":0,"rating":5,"reply":"","replyTime":"1900-01-01T00:00:00","review":"Loren and Jan are remarkable. Great customer service for our family .","source":"Google","submissionTime":"2018-12-19T00:00:00","userName":"Bryce W."},{"reviewId":"e93eb34a-1f39-4e19-8c61-5b52065e4fa6","range":0,"rating":5,"reply":null,"replyTime":null,"review":"We are moving from Chicago to Denver...we are also downsizing. We couldn’t get the moves to coincide perfectly so we needed a place for our belongings to hang out for awhile. Both the Chicago location and the Denver Stapleton location were top notch in completing a remote lease. Excellent customer service!! We were impressed!","source":null,"submissionTime":"2018-03-04T18:02:00","userName":"Diane"},{"reviewId":"afb4526f-2136-45bd-ab8c-687ef8c9af62","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The staff. location, and cleanliness are worth a bit higher cost.","source":null,"submissionTime":"2013-11-05T21:29:28","userName":"Ruth"},{"reviewId":"9a899559-4fdb-4220-840f-e1ae869fca91","range":0,"rating":5,"reply":null,"replyTime":null,"review":"This is the company to store your belongs with. This office and workers should be the model used for all storage units.","source":null,"submissionTime":"2013-10-01T18:17:07","userName":"David"},{"reviewId":"c05d068f-1bfd-4e34-87a0-8b4ef3760d93","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I made my reservation online, and saved money doing so. Both the manager and assistant manager are great and have followed up on everything I asked them to do. This is my first-ever storage experience and I don't see any reason to go anywhere else except proximity to my living space, which has not been determined yet. If I left that neighborhood, I would stick with the same company if they have one in the area I move to.\n\nMy unit is on the 3rd floor of a climate-controlled building. I have easy access to it from 6am-10pm and there are two elevators and about 8 carts which will accommodate multiple people at once. Lights in the halls are on motion detectors, and the light in my unit is on a timer. It's perfect for my needs.","source":null,"submissionTime":"2013-09-05T14:07:34","userName":"Janet"},{"reviewId":"a9d20fc9-0255-404d-85ac-d4a0ff32a102","range":0,"rating":5,"reply":null,"replyTime":null,"review":"this facility is very clean and the staff are helpfur as well as professional","source":null,"submissionTime":"2013-06-10T12:45:53","userName":"sharon"},{"reviewId":"23560981-b28a-48ef-8c69-f5eaf751ae72","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The staff was very helpful and great w follow up even aranging the staffs lunch time to make sure someone would be there when I arrived. The facility is very clean and new, especially when I compare to a lot of the outside facilities. Great that it is climate controlled, think of the damage your belongings could suffer w the the extreme cold and hot temperatures! It is a little pricier than some other facilities but I can see why. It is a little creepy if you are there in the night because it feels very desolate. Over all I feel my stuff is safe and secure!","source":null,"submissionTime":"2013-05-19T16:27:45","userName":"Missy"},{"reviewId":"42bf1743-71a7-4550-8bbd-d0b18acf2a4b","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I recently rented a storage space at Stapleton (Denver, Colorado) facility near my new home. Both Ruben and Greg were just excellent to work with....couldn't ask for more professional or more helpful employees. The facility is new and beautifully maintained. Just an all-around pleasant experience.","source":null,"submissionTime":"2013-05-09T12:25:40","userName":"Bunny80206"},{"reviewId":"64674187-b4b3-4349-b82a-6b12af2c2ff9","range":0,"rating":5,"reply":null,"replyTime":null,"review":"An awesome experience!\n\n\"Greg\" was very helpful! The facility was very clean, and safe, well maintained, and climate controlled.\n\nLots of carts made moving a snap. Easy access gate with large elevators.\n\n\"Greg\" really made our experience enjoyable. He always greeted us, and ask about our needs.\n\nWithout the people, storage is well, storage. The folks at extraspace really made the difference!\n\nI highly recommend this facility, to both my family and friends, and hope to return again soon!","source":null,"submissionTime":"2013-03-18T09:42:34","userName":"JoeH"},{"reviewId":"7cb62b07-d4fe-4976-8228-71d2cf0b476d","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I've never used a storage facility until we moved across the country. I have been so impressed with this facility and the managers. It is clean, convenient to our home and affordable. I couldn't be happier.","source":null,"submissionTime":"2013-03-01T11:49:31","userName":"Stapleton N."},{"reviewId":"df2035c1-6fcb-42d5-b902-8331ccea2ea3","range":0,"rating":5,"reply":null,"replyTime":null,"review":"If you want a place to put your stuff where you know it will be well taken care of and so will you, this is the location. The staff is amazing, very thorough and excellent customer service! Thanks Greg! You rock!","source":null,"submissionTime":"2013-02-28T17:34:11","userName":"Heather3"},{"reviewId":"a0bbf9fc-392c-4273-9793-b51f8a2dc705","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I really have nothing to compare this space to since I have never used a storage unit. BUT, I can tell you from my experience of moving here from Illinois..starting from the conversation over the phone from out of state to physically arriving, its been a 5 star experience. SELF Moving is about the most stressful event one can do to yourself especially driving 24 1/2 hours straight thru. From the staff members to the facility its hard to find a fault. The storage area is kept immaculate and security which was my main focus has been a big relief. Most of all, the e-mail prompts to alerts and other issues, tells me they run a tight ship.","source":null,"submissionTime":"2012-09-06T15:25:15","userName":"Spacenut"},{"reviewId":"b60d959b-2e92-43f3-87b4-7842dfc37660","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I just happen to be driving extra space actually looking for another storage facility I stopped to look around and get pricing I took a your with Greg who by the way is amazing great customer service and great at his job Ruben is also very friendly and helpful I was pretty set I wanted to rent a unit but I had an apt at public storage with in the same hour after seeing both faculties hand down I just had to come back yes public storage was so much cheaper in price but extra space was a better fit I don't mind paying the extra money using extra space its well work every penny I started off with a 5x5 unit paying $45.00 to a 15x20 paying $200.00 and still very happy with my decision","source":null,"submissionTime":"2012-06-18T12:03:16","userName":"neenee"},{"reviewId":"c1584cf3-2498-476a-b2bf-06fcbeb63183","range":0,"rating":5,"reply":null,"replyTime":null,"review":"I would highly recommend the Stapleton facility to anyone. The staff is friendly and helpful. The place is always clean. My only complaint is the access door to the building can be congested, especially if someone is loading or unloading a truck/trailer.","source":null,"submissionTime":"2011-12-31T09:00:10","userName":"DenverDC"},{"reviewId":"3b2df089-9dfd-4bc2-a8bd-ce1bef1f8eb2","range":0,"rating":5,"reply":null,"replyTime":null,"review":"The facility is extremely clean and very nice. There are no strange odors like in other storage places. We always feel very safe too!","source":null,"submissionTime":"2011-10-06T11:02:18","userName":"spots5"}]},"errors":null},"startingAt":{"correlationId":"2fc6e42e-6514-4cb6-8184-9bda521ee143","data":{"error":null,"startingAt":{"large":252,"medium":142,"parking":0,"small":58,"starting":58}},"errors":null},"unitClasses":{"correlationId":"e6729670-f0cc-48b9-9d40-27b6c022fe3b","data":{"count":35,"errors":null,"unitClass":null,"unitClasses":[{"breezeId":"2539","salesforceId":"2539_8107","storeId":"2b327e7c-bcae-4d76-ab23-8b8ed25b686c","uid":"2539_8107","unitClassId":"1372dd91-f244-4163-aae2-04229e9c79e5","attribute":{"heightClass":null,"locker":false,"quality":"normal","temporary":false,"type":"storage","virtual":false},"availability":{"available":0,"showAvailable":false,"showFirstCome":false,"showLimited":false,"showLimitedBanner":false,"showOnline":false,"showPromotion":false,"showRapidRental":false,"showReserve":false,"total":0},"dimensions":{"depth":5,"display":"10' x 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