Extra Space Storage is thrilled to be recognized as the Best Third-Party Management in the Inside Self-Storage 2022 Best of Business reader-choice poll. This is our tenth Best of Business award, and ninth in the category of Best Third-Party Management. If you’re a self storage owner looking for someone to partner with, here’s why you should consider Extra Space Storage.
We genuinely care about our partners and it shows! Building relationships has always been an important part of our growth as a self storage business, and as a result, we’ve grown to more than 2,000 locations nationwide. We don’t make a distinction between stores we own and those we manage on behalf of others. Each one of our stores contributes to our continued growth. It’s a simple equation: if our partners succeed, so do we.
Our core team has years of experience in self storage and real estate management, and a desire to build long-term connections with partners. In addition, teaming up with Extra Space Storage gives you the advantages of a nationwide company. From contracts and warranty needs, to signs and landscaping, yearly budgeting, and sophisticated digital marketing—we have industry-leading resources available to help with every aspect of your business.
Our strong fundamentals, strategic vision, and team’s outstanding ability to execute work in tandem to drive exceptional results. We continue to push for excellence year after year, and our results speak for themselves.
We successfully manage over 800 properties on behalf of third-party owners. In addition, we manage well over 900 properties that are solely owned as well as over 200 properties held in joint ventures. This structure enables us to achieve better cost advantages, supplies us with additional data and insights, and connects us with over 200 partner organizations of varying sizes and locations.
We’re the largest third-party management company in the U.S. We are able to leverage our scale and make informed decisions that ultimately benefit our partners’ properties. At the same time, we’re not so big that we can’t work locally with the 800+ properties we manage in 41 states. In fact, we have a robust local strategy that makes it easy for customers to find your location, whether they drive by, walk in, or find your property online.
We have over 1.2 million customers across all demographics of age, gender, and income renting self storage. We operate in 41 states and 50 of the largest metropolitan areas, and have a balanced presence in other markets of varying sizes.
Our Customer Service
At Extra Space Storage, every customer counts. Whether it’s an in-person interaction at your store or over the phone with our National Solutions Center, our team is friendly, knowledgeable, and empowered to solve any issue or question that comes their way. We strive to apply our customer experience principles of Care, Appreciate, and Inform with every customer contact.
Our Data Science and Revenue Management teams use proprietary pricing systems and advanced algorithms to maximize revenue at all occupancy stages. The volume of our data and regular market testing are important competitive advantages that enable us to stay on top of industry developments and ahead of competitors.
Our ManagementPlus platform is a best-in-class property management service for self storage owners, and the longest-running third-party management platform among REITs. Owners receive the same exclusive data-driven insights that we use to make decisions about our facilities—we don’t differentiate between owned and managed properties.
Learn more about how ManagementPlus can help your self storage operation.