If you’re looking for remote work jobs that allow you to make a difference from home, Extra Space Storage’s Inbound Sales Representative position may be your next career move. This fully remote role offers the flexibility of a work-from-home job, combining customer service and sales in a way that’s fulfilling and career-focused. With Extra Space Storage, you’ll join a supportive team environment that prioritizes growth and development—perfect for those seeking remote customer service jobs across the country.

Why Work as an Inbound Sales Representative?

As an Inbound Sales Representative at Extra Space Storage, you’ll enjoy competitive pay starting at $15 per hour, plus commission. This role provides steady hours—no overnight shifts—and a benefits package that includes medical, dental, and vision insurance.

Since this is a fully remote position, you’ll be working from the comfort of your home, saving both time and commuting expenses. Extra Space Storage offers a work environment where you’re more than just a number. As part of a smaller, close-knit team within our National Solution Center, you’ll receive the personalized coaching and support needed to grow your skills and advance your career within the company.

What Does an Inbound Sales Representative Do at Extra Space Storage?

As an Inbound Sales Representative, your primary focus will be on helping customers find the perfect storage solution. Unlike many call center roles, this position involves no cold calling—instead, calls are inbound from customers who already have a need for storage. You’ll be responsible for:

• Taking incoming calls from customers looking for storage solutions.
• Assessing each customer’s unique needs to recommend the best storage unit size and options.
• Assisting with reservations to ensure the customer is set up with a storage solution that meets their requirements.
• Delivering top-notch customer service by guiding callers through the reservation process with professionalism, clarity, and care.

Extra Space Storage values the customer experience, and as an Inbound Sales Representative, you’ll be the friendly, knowledgeable voice that makes a lasting impact on each customer interaction.

Who Makes a Great Inbound Sales Representative?

The ideal candidate for the Inbound Sales Representative role is someone who thrives on customer interaction and has a passion for helping others. Qualities include:

• A background in sales or customer service.
• Strong communication skills and an ability to connect with customers over the phone.
• Technical aptitude and familiarity with Microsoft Windows applications.
• The ability to work some weekends.
• A high school diploma or GED.

If you’re detail-oriented, comfortable in a fast-paced environment, and driven to exceed performance goals, Extra Space Storage provides an environment where your efforts are recognized and rewarded.

How to Succeed in Your Inbound Sales Representative Interview

Preparing for an interview with Extra Space Storage? Here are some tips to help you stand out as a candidate:

• Showcase your empathy and customer-centric approach. We value team members who can put themselves in the customer’s shoes and find solutions that truly meet their needs.
• Highlight your phone skills by discussing how you’ve previously helped customers remotely or in a call center setting. Share specific examples of how you’ve handled customer inquiries, resolved issues, or guided customers through a decision-making process.
• Emphasize relevant sales and customer service experience. Talk about how you’ve achieved goals, maximized sales, or delivered excellent service, and make sure to mention any relevant metrics or results.
• Demonstrate comfort with technology. As this is a remote role, familiarity with software and digital tools is essential. If you’ve successfully worked in a similar environment, share how you’ve managed calls, scheduling, and customer data from home.

A People-Focused Culture at Extra Space Storage

At Extra Space Storage, we believe that people are the core of our business. We strive to create a supportive work culture where you’re encouraged to innovate, grow, and bring your unique perspective to the team. We’ve been recognized as one of the “Best Places to Work” by Forbes and Glassdoor for our commitment to employee satisfaction and development.

Our company values embrace integrity, excellence, passion, teamwork, and innovation. If you’re values align with ours and you’re looking for a company where you can make a meaningful impact while advancing your career, Extra Space Storage’s Inbound Sales Representative position may be the right fit for you.

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Extra Space Storage (EXR) is a publicly-traded company headquartered in Salt Lake City, UT. The company owns and/or operates over 3,800 self storage properties across the U.S. Visit careers.extraspace.com for current Inbound Sales Representative job opportunities near you.