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1945 Hoover Ct
Birmingham, AL 35226
Distance: 0.94 miles
2135 Columbiana Rd
Birmingham, AL 35216
Distance: 3.13 miles
Birmingham self storage at 3454 Lorna Rd
Read 264 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Convenient freeway access
- Deliveries accepted
- On-site office
- Solar site
- WiFi available
- ADA compliant
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1587
Recent Customer Reviews About This Facility
October 13, 2021
Paige B.
Posted On Google
Love the staff! They are the best!
Response from Extra Space Storage (10/13/2021)
Thank you for the review, Paige! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 30, 2021
Hype C.
Posted On Google
Excellent facility, very clean, and very helpful staff.
Response from Extra Space Storage (9/30/2021)
Hi Hype, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
September 27, 2021
Paul R.
Posted On Google
Conveniently located to where I live and is climate controlled. Simply cannot go wrong with that combo...doesn't have 24/7 access. Make your own decision about their rates.
Response from Extra Space Storage (9/28/2021)
Thanks, Paul! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.
September 3, 2021
Brittany “.
Posted On Google
The experience I had getting the information for the unit, paying for it, getting unit number and code was perfect. It’s was so smooth and easy. It has been an excellent experience.
Response from Extra Space Storage (9/28/2021)
Thank you for the excellent rating, Brittany “bebe”! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
August 29, 2021
Doug M.
Posted On Google
Ann & Nicole helped me get a unit and met all my expectations.
August 21, 2021
Stephanie G.
Posted On Google
The Team here at this location have gone above and beyond to ensure my needs were met. 11/10 would recommend!
August 17, 2021
Lori R.
Posted On Google
Wonderful staff, especially Ann! I love that they keep the facility clean, especially during this pandemic. A great place to store your items.
Response from Extra Space Storage (8/17/2021)
Hi Lori, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Ann reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
August 13, 2021
shelia h.
Posted On Google
Great company. Very efficient. Agent helped me and I was greeted with a smile.
Response from Extra Space Storage (9/10/2021)
Hi Shelia, thank you for the 5-star review. We are so happy to hear about your positive experience. Reach out if you ever need anything, please.
August 9, 2021
S. W.
Posted On Google
Very much enjoyed using Extra Space Storage. Facilities were always clean and secure. I felt confident storing my items with them.
Response from Extra Space Storage (9/5/2021)
Thank you for your feedback, S.! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
August 3, 2021
Cory S.
Posted On Google
The facility is well maintained and clean however the staff member that my wife and I have interacted with is not as pleasant. When we call the facility to ask a question she is rude to us because she is not in the office but on the grounds. We understand she has other responsibilities but we do not know when she is not in the office versus when she is not. Our first interaction she was very rude and told me the code was emailed to us and that I overlooked it. I presented her with the email and to confirm that it was not there. She did not apologize just wrote down the code on a card and handed it to me. Maybe she was having a bad day, no big deal. On a separate occasion my wife called with a question regarding our bill and an increase of 70$ per month. She informed my wife that she must have overlooked the notice in the mail once again our fault. While we may have overlooked the notice, we should not be treated as if we are a nuisance. When you provide a service to the public customer service should be a top priority. Not satisfied with our experience and we will not be recommending this facility to anyone.
Response from Extra Space Storage (9/1/2021)
Cory, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
August 1, 2021
kksweet 1.
Posted On Google
I love using this storage company. It is very clean & the staff have very pleasant attitudes. All in all my favorite place to have storage.
Response from Extra Space Storage (8/27/2021)
Hi, Kksweet ! Thanks for the positive review, it means a lot to our team. Please call (205) 822-9191 if you have any questions about your rental.
July 2, 2021
toi o.
Posted On Google
The process was easy and the rep was very professional
June 26, 2021
James W.
Posted On Google
Nice clean facility with friendly, helpful staff. Great experience so far.
June 26, 2021
Sandy C.
Posted On Google
Very clean and cool. Would definitely recommend.
Response from Extra Space Storage (6/26/2021)
Thank you for the kind remarks, Sandy! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
June 11, 2021
Jesse H.
Posted On Google
Great place. Super clean. Easy to access. Staff are really nice and helpful. Update: had to get a new unit. Nicole was SUPER helpful and awesome.
Response from Extra Space Storage (9/23/2019)
It's great to hear from you, Jesse! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
June 9, 2021
David G.
Posted On Google
Nicole and Ann are amazing highly recommend!!
Response from Extra Space Storage (6/9/2021)
We think Nicole and Ann are great too! Thanks for recommending us, David. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
June 5, 2021
Iman D.
Posted On Google
Ms Nicole was very helpful and I would recommend extra space storage on Lorna rd in Hoover
June 3, 2021
J M.
Posted On Google
I give my particular location a 5 and the reason is the location is always clean and the agents are rock stars always helpful and available if needed...
Response from Extra Space Storage (7/9/2019)
Thank you for the review, J! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 31, 2021
Amy C.
Posted On Google
Customer service was great. Very informative and answered any questions and concerns that I had.
Response from Extra Space Storage (6/5/2021)
Thank you for the kind words, Amy! We're committed to providing excellent customer service. Please email us at customerservice@extraspace.com if you need anything!
May 21, 2021
Alexandria M.
Posted On Google
They were extremely helpful and made sure we got all the information we needed. I love how clean and safe the facility looks, and I love how you have to have a code to get in anywhere makes me feel like my stuff will be safe. They also had someone walk us to both mine and my mother’s storage units to make sure we knew where they were and how to work the locks. Overall a great experience and we were in and done with everything in like 40 mins or less so not bad on time either. Definitely recommend this place if you need storage.
Response from Extra Space Storage (5/27/2021)
Hi Alexandria, thank you for your review. We're glad our team was extremely helpful and made sure you got all the information you needed. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently Asked Questions at 3454 Lorna Rd
Are storage units climate controlled at 3454 Lorna Rd?
How secure are storage units at 3454 Lorna Rd?
What is the largest storage unit I can rent at 3454 Lorna Rd?
Are there restrictions on what I can put in a storage unit at 3454 Lorna Rd?
Can I visit my storage unit after hours on Lorna Rd?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Lorna Road and Municipal Drive, Costas
Directions from the North
Drive south on I-65. Use exit 250 to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.
Directions from the South
Drive north on I-65. Take exit 250 and keep left at the fork to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.
Directions from the East
Drive southwest on I-459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.
Directions from the West
Drive on I-459 N until you pass Patton Creek Shopping Center and Costco Wholesale. Take exit 13 and turn left onto US-31 N. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.