Extra Space Storage facility on 2816 W Thomas Road - Phoenix, AZ
(376 REVIEWS)

Phoenix self storage at 2816 W Thomas Road

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W Thomas Rd just off Phoenix-Wickenburg Hwy, Extra Space Storage serves Phoenix residents near Allied Tube Conduit, Thomas Centre, American Homes, Shamrock Center, Henson, Greenway Terrace, Woodson, and Grant Gardens. Locals will recognize our facility next to Carl's Jr. across from NAPA Auto Parts. We're also accessible for residents of nearby apartments, such as Verde Vista Apartment, Casa Sol Apartments, Greenridge Apartments, Bella Manor Apartments, and Hacienda del Rio Apartments.

Affordable Storage Near Grand Canyon University & Arizona State University

Extra Space Storage is about 3.4 miles from Grand Canyon University and 5.1 miles from Arizona State University, making us a convenient option for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units, drive-up access, and exceptional security, Extra Space Storage on W Thomas Rd is the self storage solution you're looking for in Phoenix.

A Wide Range of Storage Unit Sizes

Our W Thomas Rd storage facility has storage units in sizes 5x5 and up. Units come with features like drive-up access to handle a variety of needs.

Exceptional Security

At Extra Space Storage, we're committed to providing secure storage for our customers. That's why our W Thomas Rd storage facility has video surveillance and electronic gate access.

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant

Store with Extra Space Storage

Extra Space Storage on W Thomas Rd strives to deliver an excellent self storage experience. Our facility is always clean, well-maintained, and secure, and our friendly, professional staff is more than willing to help with whatever you need. Contact us today to reserve a storage unit in Phoenix!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8787

Directions

Intersections/Landmarks

West of 27th Avenue on Thomas just west of Carl's Jr. and across the street from Napa Auto & Truck Parts

Directions from the North

Drive south on N 27th Ave. Turn right onto Thomas Rd. Our facility will be on your right next to Carl's Jr.

Directions from the South

Drive north on N 27th Ave. Turn left onto Thomas Rd. Our facility will be on your right next to Carl's Jr.

Directions from the East

Drive west on Thomas Rd. Pass Metro Tech High School and continue west. Our facility will be on your right next to Carl's Jr just after N 27th Ave.

Directions from the West

Drive east on Thomas Rd. Pass West Phoenix High School and continue east. Our facility will be on your left next to Carl's Jr just after N 31st Ave.

Frequently Asked Questions at 2816 W Thomas Rd

Are there restrictions on what I can put in a storage unit at 2816 W Thomas Rd?

Can I rent a storage unit for 1 month at 2816 W Thomas Rd?

How far in advance do I need to reserve a storage unit at 2816 W Thomas Rd?

How secure are storage units at 2816 W Thomas Rd?

What type of lock do I need for a storage unit at 2816 W Thomas Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 24, 2022

Jowan E.

Posted On Google

OVERALL RATING

Cindy was very professional and the site looks amazing, great job!

Response from Extra Space Storage (5/25/2022)

Thank you for the kind review, Jowan. We're glad Cindy was professional and able to help! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.

May 18, 2022

Wanda L.

Posted On Google

OVERALL RATING

Very customer service oriented ! Love the personality! My things feel like they are home already! Cynthia was the best!

Response from Extra Space Storage (5/5/2022)

Thank you for the review, Wanda! We pride ourselves on having a friendly, accommodating staff and are so happy Cynthia was able to assist you! We're always here to help at 888-storage.

May 13, 2022

Rosa L.

Posted On Google

OVERALL RATING

Estoy encantada con el servicio y el trato que nos dió la persona que nos atendio yo lo recomiendo!!

Response from Extra Space Storage (5/14/2022)

¡Gracias Rosa por tu valoración! ¡Es maravilloso escuchar que tuvo una experiencia positiva con nosotros y queremos que sepa que estamos aquí para ayudarlo con cualquier otra necesidad de almacenamiento! ¡Llámanos al (602) 346-9950 si surge algo!

May 12, 2022

Marsha J.

Posted On Google

OVERALL RATING

I've used this location in the past and it was terrible!! I absolutely hated it but the location was the ONLY benefit for me. It was filthy, staff was absolutely horrible, and safety and security was not a priority. I'm not sure who is running this property now but KUDOS TO YOU! I was completely shocked to see the changes that have been made here. Everything is clean and well kept, I feel safe and secure when I go into my unit, and the staff is great. Keep up the good job new management/Manger I'm a very satisfied customer!

Response from Extra Space Storage (5/13/2022)

Thanks for the kind words, Marsha! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 11, 2022

gift2 u.

Posted On Google

OVERALL RATING

I was very frustrated with the events that led me to need a storage unit. However, Cindy was very polite and knowledgeable. She was able to help me decide which unit would fit my needs. She had a sense of humor that help take my mind of my problem in addition to helping me with a solution. We could use more people with her customer service experience. Thanks Cindy

Response from Extra Space Storage (5/11/2022)

Hi Gift2, Thank you for taking the time to leave your review! We pride ourselves on having a polite, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Cindy! We appreciate your kind words. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 7, 2022

Pam C.

Posted On Google

OVERALL RATING

Cindy was amazing & she really helped me out. It was quick & painless. Thank you so much

Response from Extra Space Storage (5/8/2022)

Thank you for the kind words, Pam. We're glad Cindy really helped you out. We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by.

May 7, 2022

frances s.

Posted On Google

OVERALL RATING

I was helped by Cindy c oncerning the death of a loved one's storage locker. Cindy was very helpful, caring and understanding.

Response from Extra Space Storage (5/8/2022)

Hello, Frances. Thank you for the review. We're so glad Cindy could meet your storage needs. Please stop by the office if you need anything!

May 3, 2022

Ismael O.

Posted On Google

OVERALL RATING

Gracias por el servicio Edna sienprw amable veré good and attwntive persona excelente customer service

Response from Extra Space Storage (5/5/2022)

Hola Ismael, ¡gracias por la reseña de 5 estrellas! Nos alegra saber que tuvo una gran experiencia con Edna. Comuníquese si necesita algo, por favor.

May 2, 2022

Brenda K.

Posted On Google

OVERALL RATING

Cindy was very helpful and delightful to work with!

Response from Extra Space Storage (5/2/2022)

Hello, Brenda. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

May 2, 2022

Jessica G.

Posted On Google

OVERALL RATING

Cindy provided EXCELLENT service in renting our storage unit. She was very professional, knowledgeable and courteous. She's a true asset to your company and to your brand. We will definitely be recommending this location to our family and friends.

Response from Extra Space Storage (5/4/2022)

Hi Jessica, thank you for your review. We're glad Cindy provided excellent service in renting your storage unit, was very professional, and knowledgeable. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 30, 2022

Irvin L.

Posted On Google

OVERALL RATING

Cindy was fantastic! She was very knowledgeable and relatable. I only answered a few questions and she knew exactly how to meet my needs and because of that she exceeded my expectations!!! Excellent customer service!

Response from Extra Space Storage (4/30/2022)

Thank you for the review, Irvin! We pride ourselves on having a friendly, accommodating staff and are so happy exactly was able to assist you! Let us know if we can?do anything else to help at 888-storage.

April 30, 2022

Carlos D.

Posted On Google

OVERALL RATING

Edna great customer service??????

Response from Extra Space Storage (5/4/2022)

Thanks for the positive review, Carlos De La! We are glad you had a great experience with Edna. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 30, 2022

Mikasia M.

Posted On Google

OVERALL RATING

Cindy is the GOAT!!! Awesome service!!

Response from Extra Space Storage (4/30/2022)

Hello, Mikasia. Thank you for the review. We're so glad Cindy could meet your storage needs. Please stop by the office if you need anything!

April 29, 2022

Melissa K.

Posted On Google

OVERALL RATING

Auction!

Response from Extra Space Storage (4/29/2022)

Hi Melissa!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (602) 346-9950 or stop by the facility!

April 29, 2022

Jon F.

Posted On Google

OVERALL RATING

Dealt with Cindy...Very Perfessional and Cool

Response from Extra Space Storage (4/30/2022)

Thank you for the kind review, Jon. We're glad Cindy was professional and cool to work with! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.

April 27, 2022

Kionna S.

Posted On Google

OVERALL RATING

Easiest set up I could have asked for when getting a storage unit. Checking in was fantastic. Cindy was working the desk; she walked me through the process of how to get in and out, my code, the keys, the whole nine yards. I cannot recommend them enough! I’m very satisfied with the experience and the help I received!

Response from Extra Space Storage (4/27/2022)

Thank you for the excellent rating, Kionna! We're happy we were able to provide a smooth rental experience. We're glad Cindy walked you through the process of how to get in and out, your code, and the keys. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

April 27, 2022

Dave D.

Posted On Google

OVERALL RATING

Cindy is great!

Response from Extra Space Storage (4/27/2022)

We think Cindy is great too! Thanks for the positive review, Dave. Stop by our office if you need anything in the future!

April 26, 2022

Robert J.

Posted On Google

OVERALL RATING

Ms. Cindy's service and professionalism was outstanding! She went above and beyond to take care of me. She definitely brightened up my day with all of her help, asset to the company for sure!!

Response from Extra Space Storage (4/27/2022)

Thanks for the awesome review, Robert! We work hard to meet the expectations of our customers, and we're happy to hear Cindy hit the mark for you! It's wonderful to know she went above and beyond to meet your storage needs. Don't hesitate to stop by the office or contact us at (602) 346-9950 if you need anything.

April 26, 2022

Brittany S.

Posted On Google

OVERALL RATING

I came in because I just relocated to the area and i needed some information on prices of storage units for long term use. An employee by the name of Cindy assisted me. She was very professional, eloquent, and she listened and addressed all of my needs. She made an extremely difficult process of relocating across the country into a pleasant experience and I so appreciate her kindness and patience with me.

Response from Extra Space Storage (4/26/2022)

Hi Brittany, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Cindy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 22, 2022

Chris G.

Posted On Google

OVERALL RATING

Cindy at the 2816 W Thomas Rd, Phoenix, AZ 85017 facility was extremely helpful today. I had to move units due to unforeseen circumstances, and she made the transition seamless.

Response from Extra Space Storage (4/23/2022)

Hi Chris, thank you for your review. We're glad Cindy was extremely helpful today and made the transition seamless. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.