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Murrieta Self Storage at 25485 Jefferson Ave
Read 122 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Warehouse Space Available
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8373
Recent Customer Reviews About This Facility
20 of 122 reviews
January 14, 2021
DeAnna Harper
Posted On Google
Quick and easy process, ask for Maria she is awesome!
Response from Extra Space Storage (1/14/2021)
Thank you for the excellent rating, Deanna! We're happy Maria was able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!
December 21, 2020
Marie Loebel
Posted On Google
The experience I've had attic Space Storage off of Jefferson in Murrieta has been one of the experiences I've ever had the manager Maria has been more than accommodating to the needs of myself which been pretty from day one I would highly recommended this storage facility to anybody rates are very doable with today's economy. They were extremely giving with the Covid epidemic, which allowed for me to save my unit from being auctioned off. I would highly recommend Extra Space to anyone that is looking...and I applaud Maria with her exceptional customer relations and how she runs this facility...thank you Extra Space Storage Team,!
Response from Extra Space Storage (12/22/2020)
Hi Marie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
December 17, 2020
Bruce W
Posted On Google
Was told today I had a complaint from another tenant. Also i spend too much time at my unit. 1hr in morning 1 hr in the evening. They also have been evicting the homeless that have been struggling through this Pandemic. I have health issues and need my supplements at constant temperature. Also partially disabled. They also told me bathroom was closed to all even the employees because of Covid. I will update with photo that proves that a lie.
Response from Extra Space Storage (12/15/2020)
Hi Bruce, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (951) 894-6500.
November 30, 2020
Rebecca Perkins
Posted On Google
Great customer service -. 1st month free!
Response from Extra Space Storage (12/1/2020)
Thank you for the kind words, Rebecca! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 24, 2020
Ora Nero
Posted On Google
Its discouraging seeking a storage in Covid, with lessen units available. Honeylynn, called around for me for a unit at another extra space, confirmed, and hooked it up right there for me! Thank you Honeylynn
Response from Extra Space Storage (11/25/2020)
Hi Ora, thank you for your review. We're glad Honeylynn called around for a unit at another location, confirmed, and hooked it up right there for you. Don't hesitate to reach out at 888-STORAGE if you need anything!
November 24, 2020
Lynn Duchardt
Posted On Google
Excellent customer service clean facility recommend !
Response from Extra Space Storage (11/24/2020)
Thank you for the kind remarks, Lynn! We're so happy to hear we have your recommendation! If you need anything in the future, feel free to stop by or call us at 888-storage.
November 7, 2020
kim jernegan
Posted On Google
Spoke with Maria in Murrieta and she was awesome!
Response from Extra Space Storage (11/8/2020)
Hi, Kim. Thank you for the rating! We're happy you had a great experience with Maria. Don't hesitate to reach out if you need anything!?
November 7, 2020
Johny Lopez
Posted On Google
Love the customer service. My wife and were helped by Maria the store manager. She was very helpful, she made this process easy and had great customer service. Definitely recommend this site. I came back for a 3rd time. Service was still GREAT! We moved out today and the service was still 5 STARS!
Response from Extra Space Storage (11/7/2020)
Thanks for the kind words, Johny! We're glad Maria was helpful and made the process easy. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (951) 894-6500 if you need anything.
September 27, 2020
Michael Walker
Posted On Google
How do I put this.. I moved out here from LA medical reasons a real struggle to make a long story short I ended up in the hospital again, when I got out my storage had been locked cause it wss past due.. I thought I was going to lose everything being as late as I was.. well, There's this nice woman there, Maria.. I cannot thank her enough, I wish I could buy her and her family dinner or something.. She was so good to me. You want to talk about compassion that woman has it all.. I don't mean to make it sound like it was peaches and cream.. But she did make me feel very very content and releave, I thought maybe she was being nice to me because of company policy(smile) but, I've come to realize after talking to other employees she's that way, that kind to everybody.. thank you, thank you, thank you, Maria.. P.S. I wonder if extra space storage realizes how lucky they are to have you.. Probably not.. don't get me wrong Extra Space Storage is a great place they blow Public Storage away thank you again Sincerely yours Michael
Response from Extra Space Storage (9/28/2020)
Hi Michael, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Maria! We agree we are lucky to have her on our team at Extra Space Storage! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.
September 8, 2020
Alexandra Barilari
Posted On Google
Never thought i'd be this pleased with a storage business, because welp it's just storage. Basically my husband and I are in the middle of moving and I’ve been dealing with so many business’s that this one stuck out like a unicorn! It’s so well managed and the speed and ease of the whole process was flawless! The thing is how often do you come across a truly honest business these days? They discussed all of the ways one can save, up front without even asking! I got the first month free even after telling them I only needed the unit for a month. Things that other business’s would normally hide or just hope you don't find out, like cancelling ahead of time so that you don’t end up paying for the full month. The customer service was some of the best I've come across, as well. All of the agents are competent and sharp, they kept all of my notes from previous calls, which was so nice. Maria was the last person to finish signing me up for my storage unit. She was lovely to talk to, super thoughtful throughout the process and really funny which is always a plus! Only negative thing I can think of is that their software system’s seem a bit buggy. Other than that I walked away super impressed with how Extra Space runs their business and the quality people working there! Highly recommend them! I seldom take the time to write reviews unfortunately because of time but I was just that impressed.
Response from Extra Space Storage (9/8/2020)
Hi Alexandra, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.
September 4, 2020
Kim Westrope
Posted On Google
I've used several storage facilities over the years and Extra Space Storage has been the best. Great pricing, very clean facility, and the only one that provided carts for moving my stuff. Definitely recommend them and will use them again if there is ever a need.
Response from Extra Space Storage (9/5/2020)
Hi Kim, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! Let us know if we can?do anything else to?assist you!?
August 25, 2020
uncle_bobby_b
Posted On Google
Maria is/was very helpful. She was able to find us what we needed and walked me and my family through the full process and explained further if needed to any and all concerns.
Response from Extra Space Storage (8/25/2020)
Uncle_bobby_b! We're glad to hear that you had a positive experience with Maria! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions about your rental.
August 22, 2020
Miriam Lopez
Posted On Google
Very polite and friendly place.
Response from Extra Space Storage (8/24/2020)
Hi Miriam, thanks for leaving a rating! We’re lucky to have customers like you.
August 1, 2020
Sonia Cantillo
Posted On Google
I moved my stuff in here for the summer and I wanted somewhere that made me feel that my things were safe. RanPac storage is by far the nicest and cleanest storage facility I found in the area! Patricia was so kind and helpful throughout the whole process and made an honest effort to find something that suited my needs! The service and facility as a whole is unbeatable so look no further! They also have amazing promotions all the time! Definitely look into them if you need a storage unit!
Response from Extra Space Storage (8/1/2020)
Thank you for your feedback, Sonia! Providing renters with clean and secure facilities is our top priority. We're glad Patricia was so kind and helpful throughout the whole process and made an honest effort to find something that suited your needs! Stop by the office if you need anything.
July 28, 2020
Steven Pappas
Posted On Google
Great facility. Well maintained and Maria is AWESOME!!!
Response from Extra Space Storage (1/12/2020)
Hi Steven, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.
July 14, 2020
Patrick Wilkins
Posted On Google
Clean safe and easily accessible facility. The customer service representative was courteous , friendly and very professional
Response from Extra Space Storage (7/15/2020)
Thank you for your feedback, Patrick! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
July 8, 2020
Richard Stouffer
Posted On Google
Super helpful staff. Marie was great. They worked hard to assist through any issues
Response from Extra Space Storage (7/9/2020)
Thank you for the excellent rating, Richard. We are glad our manager Marie was so helpful! Our team will continue to work hard to meet your storage needs so let us know if you need anything!
May 29, 2020
Clifton Maxwell
Posted On Google
Ery smooth experience so far
Response from Extra Space Storage (5/30/2020)
Clifton, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out if you need anything!
January 11, 2020
Megan & William Ditzler
Posted On Google
Excellent service and VERY helpful with renting a unit!
Response from Extra Space Storage (1/12/2020)
Welcome to Extra Space Storage, Megan & William! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!
January 10, 2020
Sharlene Goldman
Posted On Google
Love this storage place in Murrieta. They're always super helpful and nice.
Response from Extra Space Storage (1/11/2020)
We love having you as a customer, Sharlene! Our team in Murrieta works hard to make every customer's experience positive. Don't hesitate to reach out if you need anything!
Frequently Asked Questions
What size storage unit do I need?
How tall are storage units?
What is climate-controlled storage?
Can I store a vehicle in a storage unit?
Are self storage leases month-to-month?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Jefferson Ave and Murrieta Hot Springs Rd
Directions from the North
Drive southeast on I-15 S. Take Exit 64. Turn right onto Murrieta Hot Springs Rd. Turn left onto Jefferson Ave. Our facility will be on your right.
Directions from the South
Drive northwest on I-15 N. Take Exit 64. Turn left onto Murrieta Hot Springs Rd. Turn left onto Jefferson Ave. Our facility will be on your right.
Directions from the East
Drive west on Murrieta Hot Springs Rd. Pass I-15 and continue west. Turn left onto Jefferson Ave. Our facility will be on your right.
Directions from the West
Drive southeast on Jefferson Ave. Pass Murrieta Hot Springs Rd and continue southeast. Our facility will be on your right.